Sharp HRO00214 Dual-band UMTS (FDDI, FDDV) & Quad-band GSM (GSM850/GSM900/DCS1800/PCS1900) & Quad-band LTE (B1, B3, B17, B26) & AXGP (TDD41) multi mode cellular phone with Bluetooth, ANT+, WLAN, SRD (NFC, FeliCa) and GPS User Manual

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Document ID	2490828
Application ID	BqQE9YRom5kO8wAUhKPMyg==
Document Description	User Manual
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Permanent Confidential	No
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Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	35.05kB (438131 bits)
Date Submitted	2015-01-05 00:00:00
Date Available	2015-04-05 00:00:00
Creation Date	2014-12-16 14:31:14
Producing Software	Acrobat Distiller 10.1.12 (Windows)
Document Lastmod	2014-12-19 09:48:35
Document Title	12-1 English Simple Operation Manual draft APYHRO00214.pdf
Document Creator	PScript5.dll Version 5.2.2
Document Author:	S103275

V31
Basic Manual
‡ The company names and product names appearing in this manual are
trademarks or registered trademarks of their respective holders.
‡ For exemptions, refer to “Notes on Usage” available on the au homepage.
May 2014, 1st Edition
For inquiries, call:
Customer Service Center
For general information, charges, and operation assistance (toll free)
Business hours: 9:00 to 20:00 (7 days a week)
From fixed-line phones:
From au cell phones:
area code not required
Pressing
“ zero”will connect you to an operator, after calling
“157”on your au cellphone.
For service cancelation procedure in case of loss or theft (toll free)
Business hours: 24 hours (7 days a week)
From fixed-line phones:
From au cell phones:
area code not required
In case above numbers are not available, call toll-free:
0120-977-033 (except Okinawa)
0120-977-699 (Okinawa)
Keitai Guarantee Service Center
For loss, theft or damage (toll free)
Business hours: 9:00 to 21:00 (7 days a week)
From fixed-line phones/au cell phones:
0120-925-919
Cell phone and PHS operators collect and recycle
unused telephones, batteries and battery
logo regardless
chargers at stores bearing the
of brand and manufacturer to protect the
environment and reuse valuable resources.
Sold by: KDDI CORPORATION,
OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: SHARP CORPORATION
Preface
Thank you for buying the “AQUOS SERIE SHL25”
V31 (simply called the “SHL25”
V31
or the “product” from here on).
Before using the product, be sure to read the “Basic Manual” (this manual)
and “Notes on Usage”/“Setting Guide” available on the au homepage to
ensure correct use. After you have finished reading the manuals, be sure to
keep them accessible and store the printed manuals (“取扱説明書” (Basic
Manual), “ご利用にあたっての注意事項” (Notes on Usage) and “設定ガイド”
(Setting Guide)) (Accessories) in safe places so that you can refer to them
whenever you need them. If you lose the printed manuals (Accessories),
contact an au shop or Customer Service Center.
Operating Instructions
■ “Basic Manual” and “Setting Guide”
The “Basic Manual” (this manual) and “Setting Guide” available on the au
homepage describe basic operations of major functions.
For detailed descriptions of various functions, refer to the “Instruction Manual
application” (Japanese version) that can be used on the product or “Full
Instruction Manual” (Japanese) available on the au homepage:
(http://www.au.kddi.com/english/support/manual/)
■ “Instruction Manual Application” (Japanese/English
Version)
You can use the “Instruction Manual application” (Japanese version) on the
product to check detailed operational procedures.
Also, you can activate intended functions from an explanation screen
depending on the functions.
On the home screen, “Apps Sheet” → [取扱説明書] (Instruction Manual).
Also, you can use the “Instruction Manual application” (English version) on the
product to check operational procedures.
On the home screen, “Apps Sheet” → [Basic Manual] after switching the
display language to English (▶P.15).
‡ To use the application for the first time, you need to download and install it
by following on-screen instructions.
Safety Precautions
Before you start using the product, be sure to read the “Notes on Usage”
available on the au homepage to ensure correct use.
Before you assume that the product is malfunctioning, check for possible
remedies in the following au Customer Support site of au homepage:
(http://www.au.kddi.com/english/support/)
When Using the Product
‡ Communication is not possible even inside the service area in places where
the signal does not reach (e.g. tunnels and basements). Also,
communication may not be possible in poor reception areas. Communication
may be interrupted if you move into a poor reception areas during
communications.
‡ Since this product uses radio waves, the possibility of communication
intercepts by third parties cannot be eliminated. (Though the LTE/WiMAX 2+/
CDMA/GSM/UMTS system has highly secure confidential communication
features.)
‡ The product is compatible with the international roaming service. Each
network service varies depending on the area and service content.
For details, refer to “auのネットワークサービス・海外利用” (au Network
Services/International Roaming) described in “Instruction Manual
application” (Japanese) or “Full Instruction Manual” (Japanese) available on
the au homepage.
‡ Since the product is a radio station under the Radio Law, you may be asked
to temporarily submit the product for inspection in accordance with the
Radio Law.
‡ The IMEI information of your cell phone is automatically sent to KDDI
CORPORATION for maintenance and monitoring operational status of your
cell phone.
‡ Since the battery is built into the product, you cannot replace it yourself. For
replacing the battery, contact an au shop or Customer Service Center.
‡ Take care not to inconvenience people around you when you use the
product in a public place.
‡ If you are using the product overseas, check the relevant laws and
regulations of the country/region you visit.
‡ When the product is used by a child, parents or guardians should thoroughly
read the “Basic Manual” (this manual) or “Notes on Usage”/“Setting Guide”/
“Full Instruction Manual” (Japanese) available on the au homepage and
teach the child how to use it.
Cell Phone Etiquette
■ Use of cell phones is not allowed in the following
places!
‡ Do not use a cell phone while driving a car or riding a motorbike or bicycle.
It may cause a traffic accident. Use of a cell phone while driving a car or
motorbike is prohibited by law. Use of a cell phone while riding a bicycle
may be punishable by some regulations.
‡ Be sure to turn off the product while you are aboard an airplane. Otherwise,
safety of your flight may be compromised.
■ Be considerate of where you use the cell phone and
how loudly you talk!
‡ Do not make calls in theaters, museums, libraries, and other similar places.
Turn power off or turn on manner mode so as not to disturb others around
you with your ringtones.
‡ Do not use the cell phone outside in town where you might hinder other
pedestrians.
‡ Viewing a cell phone screen while walking is a serious hazard. Do not
suddenly stop to talk on/operate the cell phone or do so while walking.
‡ Move to areas where you will not inconvenience others on bullet trains, in
hotel lobbies, etc.
‡ Refrain from talking in a loud voice.
‡ Obtain the permission of other people before you take their photos with the
cell phone’s camera.
■ Be considerate of people around you!
‡ Some people close to you in crowded places such as packed trains may be
using a cardiac pacemaker. Turn on airplane mode or turn the cell phone off
in such places.
‡ Abide by the rules of hospitals and other medical institutions where it is
forbidden to use or carry cell phones.
List of Packaged Items
Before you start using the product, make sure that you have all the following
packaged items with the product.
Warranty
(Japanese)
SHL25
V31
‡ 取扱説明書 (Basic Manual) (Japanese)
‡ ご利用にあたっての注意事項 (Notes on Usage) (Japanese)
‡ 設定ガイド (Setting Guide) (Japanese)
The following items are not included in the package.
‡
‡
‡
‡
microSD memory card
AC adapter
Earphone
microUSB cable
‡ Purchase a specified charger (sold separately).
‡ Illustrations of cell phones in this manual are only for reference. They may
look different from the actual product.
◎ The battery is built into the product.
Using au Disaster Countermeasure
Application
au Disaster Countermeasure is an application in which you can use Disaster
Message Board, Emergency Rapid Mail (Earthquake Early Warning, Disaster
and Evacuation Information, and Tsunami Warning), Disaster Voice Messaging
Service and Disaster Information/Donation website.
On the home screen, “Apps Sheet” → [au災害対策] (au
Disaster Countermeasure).
The au Disaster Countermeasure menu is displayed.
■ Using Disaster Message Board
Disaster Message Board is a service to enable customers in disaster areas to
register their safety information via LTE NET when large-scale disasters, such
as an earthquake whose Japan seismic scale is approximately 6-lower or
more, occur. The registered safety information can be checked by customers
using au phones, and also from other carriers’ cell phones, PCs, etc.
For details, refer to “Disaster Message Board Service” on the au homepage.
From the au Disaster Countermeasure menu, [災害用伝言板]
(Disaster Message Board).
Follow the on-screen instructions for registration/confirmation.
◎ To register the safety information, an e-mail address (∼ezweb.ne.jp) is
required. Set the e-mail address in advance.
◎ Deletion of the safety information and configurations for Safety
Notification Mail are not available during wireless LAN (Wi-Fi®)
connection.
◎ The Company does not guarantee the quality of this service. The
Company, regardless of the cause, shall not be liable for any problems
related to registration of safety information due to the concentration of
access to this service or equipment errors, any loss due to the damage,
ruination, etc. of safety information or any loss arising from registered
safety information.
■ Using Emergency Rapid Mail
Emergency Rapid Mail is a service to collectively deliver Earthquake Early
Warning and Tsunami Warning provided by the Japan Meteorological Agency,
and Disaster and Evacuation Information provided by the national government
or the local governments to au phones in the specified areas.
‡ At the time of purchase, receiving setting of Emergency Rapid Mail
(Earthquake Early Warning, and Disaster and Evacuation Information) is set
to “受信する” (Receive). You can receive Tsunami Warning by setting 災害・
避難情報 (Disaster and Evacuation Information).
When receiving Earthquake Early Warning, secure your safety and act
composedly according to the surrounding situations.
When receiving Tsunami Warning, leave sea coasts immediately and
evacuate to safe places such as hills and strongly-built tall buildings.
From the au Disaster Countermeasure menu, [緊急速報メー
ル] (Emergency Rapid Mail).
The inbox is displayed.
Select a mail to check to display the details of the mail.
削除 (Delete)
Delete received mails.
設定 (Settings)
緊急地震速報 (Earthquake Early Warning)
Set whether to receive Earthquake Early Warning.
‡ Tap [受信する] (Receive)/[受信しない] (Not
receive) → [OK].
災害・避難情報 (Disaster and Evacuation
Information)
Set whether to receive Disaster and Evacuation
Information, and Tsunami Warning.
‡ Tap [受信する] (Receive)/[受信しない] (Not
receive) → [OK].
音量 (Volume)
Set the volume of the receiving sound.
バイブ (Vibrator)
Set whether to activate the vibrator at the time of
reception.
マナー時の鳴動 (Linkage to the manner mode)
Set whether to notify you with the manner mode
settings applied in the manner mode.
緊急地震速報 (Earthquake Early Warning)
Check the receiving sound and vibration of the
product for Earthquake Early Warning.
設定 (Settings)
災害・避難情報 (Disaster and Evacuation
Information)
Check the receiving sound and vibration of the
product for Disaster and Evacuation Information,
and Tsunami Warning.
◎ This service is available only in Japan (Not available overseas).
◎ Emergency Rapid Mail is free of both information charges and
communication charges.
◎ Emergency Rapid Mail cannot be received while the power is turned off
or during a call.
◎ Emergency Rapid Mail may not be received during communication such
as while sending and receiving e-mails/SMSs and while using the
browser or when you are in a place where the signal cannot be received
(e.g. tunnels and basements) or the signal is weak, even within the
service area.
◎ Emergency Rapid Mail which failed to be received will not be able to be
received again.
◎ When you receive Emergency Rapid Mail, you will be notified by the
dedicated alarm tone and the vibrator. The alarm tone cannot be
changed.
* When you receive Earthquake Early Warning, you will be notified by the alarm
tone, voice (“地震です” (Jishin-desu)) meaning that an earthquake has
occurred and the vibrator.
◎ Information intended for the areas of other than your present location
may be received.
◎ As for this service, the Company shall not be liable for any damage
incurred on the users resulted from failure or delay of information delivery
due to communication disturbance or system failure, contents of the
information or other problems that are not supposed to be blamed on the
Company.
◎ For details on Earthquake Early Warning and Tsunami Warning provided
by the Japan Meteorological Agency, refer to the agency’s homepage.
(http://www.jma.go.jp/jma/indexe.html)
Earthquake Early Warning
◎ Earthquake Early Warning notifies areas where a strong shaking (Japan
seismic scale 4 or more) is expected when an earthquake whose
maximum Japan seismic scale is predicted of 5-lower or more has been
detected.
◎ This service detects an earthquake (P-wave, preliminary tremors) near
the seismic center immediately after the earthquake occurs and
automatically calculates its location, scale and predicted strength of the
shaking. After that, you will be notified of the earthquake as soon as
possible within a few seconds to dozens of seconds before a strong
shaking from the earthquake (S-wave, principal shock) occurs.
◎ In the vicinity of the seismic center, a strong shaking may reach you
before Earthquake Early Warning.
◎ The Earthquake Early Warning distribution system provided by this
service is different from that provided by TV, radio and other
communication media and thus the arriving time of Earthquake Early
Warning may be different among those media.
Tsunami Warning
◎ Tsunami Warning notifies areas including target sea coasts of Major
Tsunami Warning and Tsunami Warning provided by the Japan
Meteorological Agency.
Disaster and Evacuation Information
◎ Disaster and Evacuation Information notifies information related to the
safety of citizens, such as evacuation advisories, evacuation orders or
various alarms delivered by the national government or the local
governments.
■ Using Disaster Voice Messaging Service
Disaster Voice Messaging Service is a service to record voices with a
smartphone and deliver them as a voice message to people to whom you
want to deliver the information that you are safe when large-scale disasters
occur.
From the au Disaster Countermeasure menu, [災害用音声お
届けサービス] (Disaster Voice Messaging Service).
Follow the on-screen instructions.
◎ To use this service via Wi-Fi®, making initial settings via 4G(LTE/WiMAX
2+)/3G networks is required.
◎ Voice messages can be recorded for up to 30 seconds.
◎ Voice messages can be exchanged among au phones as well as other
carriers’ cell phones and PHS devices.
◎ Voices may not be heard when the media sound volume is set to low.
◎ When no free space is left on the internal memory, voice messages may
not be saved or played.
◎ Some cell phones cannot receive voice messages. For details, refer to
the au homepage.
■ Using Disaster Information/Donation Website
You can check the histories of Disaster and Evacuation Information delivered
by the local governments, Disaster Information portal and donation website.
From the au Disaster Countermeasure menu, [災害情報/義
援金サイト] (Disaster Information/Donation website).
Select an item to check.
Illustrations and Descriptions in This
Manual
■ Note on Key Illustrations
In this manual, the key illustrations are simplified as shown below.
d u
■ Description of Operations for Selecting Item/Icon/Key
etc.
In this manual, operation procedures are described as below.
Description
Explanation
On the home screen, “Apps
Sheet” → [Phone] → Enter
“141” → [Call].
Slide/flick the Feel UX home screen to
switch to the Apps Sheet, and then tap
“ Phone”. Continue by tapping
“
”, “
”, and “
”, and finally
“
”.
f (hold down for at least 2
seconds).
Hold f down for at least 2 seconds.
* Tapping is to select a key or icon displayed on the screen by lightly tapping it with
your finger.
■ Notes on Illustrations/Screenshots
The screenshots in this manual are simplified and may look different from the
actual screens. Also, part of the screen may be omitted.
In this manual, part of the
screen such as icons are
omitted.
Actual screen
In this manual
◎ Explanations of this manual are based on the case when the color of the
main unit is “White” as an example.
◎ Explanations of this manual are based on the case when the product is
held vertically. If you hold it horizontally, menu items/icons/on-screen keys
etc. may be different.
◎ Descriptions in this manual are based on operation in Feel UX Home.
Operations may be different if home applications have been changed (by
using “Home applications”, etc.).
◎ Menu items, layers and icons described in this manual may be different
according to functions being used and conditions.
◎ In this manual, “microSD™ memory card (commercially available)”,
“microSDHC™ memory card (commercially available)” and
“microSDXC™ memory card (commercially available)” are abbreviated
as “microSD memory card” or “microSD”.
◎ All of the indicated amounts exclude tax unless otherwise specified.
Names and Functions of Parts
■ Front/Left Side/Right Side
④
⑤
①
⑩
⑥
②
②
⑦
③
⑧
⑨
① f Power key
Turn the screen on/off.
Hold it down to turn on/off the power, set the manner mode, etc.
② Grip sensor
Hold the product (touch the sensor areas on both sides at the same time)
to turn the screen on or to minimize the volume and make the product
vibrate when a call is arriving, the alarm is ringing, or for an incoming call or
notification.
‡ Even if you release your hand from the sensor areas, the screen is kept
turned on and it is not turned off.
③ Strap eyelet
④ Proximity sensor/Light sensor
Proximity sensor prevents inadvertent operations of the touch panel during
a call.
Light sensor detects the ambient brightness and adjusts the brightness of
display.
⑤ Earpiece (Receiver)
⑥ Display (Touch panel)
⑦ ud Volume up/down key
Adjust the volume.
Long touch “u” on the Welcome Sheet (Lock Screen) to turn on the
mobile light.
Long touch “d” on the home screen or Welcome Sheet (Lock Screen) to
set/disable the manner mode.
⑧ In camera lens
⑨ Charging/Incoming indicator
⑩ External connection jack
When you connect the common AC adapter 05 (sold separately), the
microUSB cable 01 (sold separately), etc. to the product, some applications
may not function properly since the geomagnetic sensor is affected by the
magnetism of connected devices. Use the product after removing the
cable.
■ Back/Top and Bottom
⑪
⑫
⑬
⑯
⑰
⑱
⑲ ⑳
⑭
③
⑮
⑪
⑪ Internal antennas
⑫ Infrared port
⑬ GPS antenna
⑭ & mark
Hold it over a reader/writer when using Osaifu-Keitai®/NFC.
Send and receive data via IC communication.
⑮ Speaker
⑯ Wi-Fi®/Bluetooth® antenna
⑰ Recording microphone
⑱ Out camera lens
⑲ Mobile light
⑳ au Nano IC Card (LTE)/microSD memory card cover
IMEI tray
Allows you to confirm the product’s IMEI.
Earphone/Microphone jack
TV antenna
microSD memory card slot
au Nano IC Card (LTE) tray slot
Mouthpiece (Microphone)
Transmits your voice to the other party during a call. It is also used for
recording sounds. Take care not to cover the microphone with your fingers
etc. when using it.
◎ The back cover of the product cannot be removed. Removing it forcibly
may cause damage or a fault.
◎ The battery is built into the product, and cannot be removed by the
customer. To force the power off, refer to “Turning the Power Off Forcibly”
(▶P.14).
Grip sensor
◎ Grip sensor may not work properly in the following cases, which may
cause malfunction.
‡ Operation with gloved hands
‡ Operation while the product is equipped with a case, cover, etc.*
‡ Operation while the product is wet
‡ Operation while a metallic object touches the sensor
* Depending on the case or cover, you may be able to use Grip sensor with the
product equipped with it. Set “Putting cover setting” to “Covered” after
equipping the product with the case or cover.
Internal antennas, Wi-Fi®/Bluetooth® antenna
◎ Antennas are built into the product. Do not cover with hand during calls
or data communication, or place stickers over antennas. Doing so may
affect call/communication quality.
Using the au Nano IC Card (LTE)
au Nano IC Card (LTE)
The au Nano IC Card (LTE) records your personal information such as phone
numbers.
The product is compatible with au Nano IC Card (LTE) only. You cannot use
the product by inserting the au IC-Card, micro au IC-Card or au Micro IC Card
(LTE) for au phones and smartphones instead.
au Nano IC Card (LTE)
IC (metal) part
◎ Make sure to unplug the microUSB plug of the common AC adapter 05
(sold separately) etc. from the product when attaching or removing the
au Nano IC Card (LTE).
Attaching the au Nano IC Card (LTE)
Before attaching the au Nano IC Card (LTE), turn the product off and remove
the microSD memory card.
Open the au Nano IC Card (LTE)/microSD memory card
cover.
Slowly pull the au Nano IC Card (LTE) tray straight out by
hooking a finger on it.
au Nano IC
Card (LTE) tray
Put the au Nano IC Card (LTE) on the au Nano IC Card (LTE)
tray.
Make sure the notches on the au Nano IC Card (LTE) and au Nano IC
Card (LTE) tray face the proper orientation and put the card slowly on the
tray.
IC (metal) part up
au Nano IC Card (LTE)
Notches
au Nano IC Card (LTE) tray
Slowly insert the au Nano IC Card (LTE) tray into the au
Nano IC Card (LTE) tray slot, taking care not to let the tray
be caught on the metal parts on both sides of the slot.
Confirm the position of the au Nano IC Card (LTE) tray slot and the
orientation of the au Nano IC Card (LTE) tray carefully, and insert the tray
all the way into the slot in the direction of the arrow. Inserting the tray
forcibly may damage the tray.
Metal parts
au Nano IC Card (LTE)
tray slot
Close the au Nano IC Card (LTE)/microSD memory card
cover.
◎ Inserting the au Nano IC Card (LTE) tray not deeply enough may prevent
the product from functioning properly.
◎ Take care not to lose or damage the removed au Nano IC Card (LTE) tray.
Removing the au Nano IC Card (LTE)
Before removing the au Nano IC Card (LTE), turn the product off and remove
the microSD memory card.
Open the au Nano IC Card (LTE)/microSD memory card
cover.
Slowly pull the au Nano IC Card (LTE) tray straight out by
hooking a finger on it.
au Nano IC
Card (LTE) tray
Remove the au Nano IC Card (LTE) from the au Nano IC
Card (LTE) tray.
Slowly insert the au Nano IC Card (LTE) tray into the au
Nano IC Card (LTE) tray slot, taking care not to let the tray
be caught on the metal parts on both sides of the slot.
Confirm the position of the au Nano IC Card (LTE) tray slot and the
orientation of the au Nano IC Card (LTE) tray carefully, and insert the tray
all the way into the slot in the direction of the arrow. Inserting the tray
forcibly may damage the tray.
Metal parts
au Nano IC Card (LTE)
tray slot
Close the au Nano IC Card (LTE)/microSD memory card
cover.
Using a microSD Memory Card
Attaching a microSD Memory Card
Before attaching a microSD memory card, turn the product off.
Open the au Nano IC Card (LTE)/microSD memory card
cover.
Slowly insert the microSD memory card into the microSD
memory card slot.
Confirm the orientation for inserting, then insert in the direction of the
arrow until it clicks and is locked.
Releasing the microSD memory card before it is locked may cause it to
pop out.
microSD
memory card slot
Metal part up
Close the au Nano IC Card (LTE)/microSD memory card
cover.
◎ Make sure that the top/bottom and front/rear of the microSD memory card
are facing correctly.
Trying to force a wrongly oriented card into the slot could make it
impossible to remove the card or result in damage.
◎ Do not touch the terminal part of a microSD memory card.
Removing the microSD Memory Card
Before removing the microSD memory card, turn the product off.
Open the au Nano IC Card (LTE)/microSD memory card
cover.
Slowly push the microSD memory card in all the way.
After it clicks, let the microSD memory card come back out a little without
releasing it. Releasing the card when it is pushed deeply into the slot may
cause it to pop out.
Slowly pull the microSD memory card straight out.
Close the au Nano IC Card (LTE)/microSD memory card
cover.
◎ Do not remove the microSD memory card forcefully. Doing so may result
in damage or data loss.
◎ The microSD memory card may become warm after a long time use, but
this is not a fault.
10
Checking the IMEI
An IMEI (international mobile station equipment identity) is a special
identification code assigned to each phone. You can pull the IMEI tray out to
confirm the IMEI of the product.
Turn the product off and remove the au Nano IC Card (LTE)
tray.
For details on removing the au Nano IC Card (LTE) tray, refer to
“Removing the au Nano IC Card (LTE)” (▶P.9).
Slowly pull the IMEI tray straight out by hooking a finger
on it.
au Nano IC Card (LTE)
tray slot
IMEI tray
◎ The IMEI is information required when requesting servicing or repairs.
◎ The IMEI tray cannot be removed from the main unit. Take care not to
apply force when handling.
◎ You can also operate the product to confirm the IMEI.
On the home screen, “Apps Sheet” → [Settings] → [Device info] →
[Status] and confirm the IMEI field.
Charging
Charging
When you purchase the product, the internal battery is not fully charged. Be
sure to charge the internal battery before use.
‡ If the performance of the battery does not recover (e.g. the usable time after
each charge has become extremely short), the internal battery may be at the
end of service life. On the home screen, “Apps Sheet” → [Settings] →
[Device info] → [Status] → [Battery status] to check the charging
performance of the internal battery.
‡ While charging, the charging/incoming indicator illuminates in red, and the
battery icon is displayed with
superimposed. When the battery is charged
to approximately 95%, the charging/incoming indicator illuminates in green.
When charging is finished, the charging/incoming indicator goes out.
◎ Depending on the operation procedure and usage environment, the
temperature inside the product may get high and the product may even
get heated. In such case, charging may stop for security reasons.
◎ Charging the internal battery while using the camera function etc. may
lengthen the charging time.
◎ If you perform various operations with a specified charger (sold
separately) connected to the product, charging/discharging may take
place repeatedly in a short time. Frequently charging the internal battery
shortens its service life.
◎ If you charge the internal battery when the battery has run out, the
charging/incoming indicator may not illuminate soon. However, charging
is in progress.
◎ If the charging/incoming indicator flashes in red, force the power off
(▶P.14) and turn the product on again. If the indicator continues to flash,
stop charging the internal battery and contact an au shop or the Keitai
Guarantee Service Center.
◎ If you stop charging while the charging/incoming indicator still illuminates
during charging, the cell phone may be left not fully charged even if
is displayed on it. In such case, the usage times shorten.
11
Charging with the Specified AC Adapter (Sold
Separately)/Specified DC Adapter (Sold
Separately)
The followings are the explanation of how to connect the common AC adapter
05 (sold separately)/common DC adapter 03 (sold separately) to charge. For
details on the specified AC adapter (sold separately)/specified DC adapter
(sold separately), refer to “Introduction of Peripheral Devices” (▶P.19).
Confirm the direction of the microUSB plug of the common
AC adapter 05 (sold separately)/common DC adapter 03
(sold separately) and insert it in the direction of the arrow
to the external connection jack of the product.
External
connection jack
Protruding edges
Common AC adapter 05 (sold separately)/
Common DC adapter 03 (sold separately)
Plug the common AC adapter 05 (sold separately) power
plug into a 100 V AC power outlet/Plug the common DC
adapter 03 (sold separately) plug into a cigarette lighter
socket.
Common AC adapter
05 (sold separately)
Common DC adapter
03 (sold separately)
When charging is finished, pull the microUSB plug of the
common AC adapter 05 (sold separately)/common DC
adapter 03 (sold separately) straight out from the external
connection jack of the product.
Unplug the common AC adapter 05 (sold separately) power
plug from the power outlet/Unplug the common DC
adapter 03 (sold separately) plug from the cigarette lighter
socket.
◎ Although you can charge the internal battery while the power is turned
on, charging time lengthens.
12
Charging with a PC
The followings are the explanation of how to charge the internal battery by
connecting the product to a USB port of a PC through which the battery can
be charged.
Connect the microUSB cable 01 (sold separately) to a USB
port of a PC after the PC is activated completely.
External
connection jack
Protruding edges
USB port of a PC
microUSB cable 01
(sold separately)
Connect the microUSB cable 01 (sold separately) to the
product.
◎ If you use the microUSB cable to charge the internal battery, it may take
the internal battery longer to be fully charged than if you use the
specified AC adapter (sold separately).
◎ Turn the protruding side of the microUSB plug up and insert the
microUSB plug to the external connection jack of the product straightly.
Inserting the microUSB plug in the wrong direction may result in damage
to the external connection jack of the product.
◎ If you charge the internal battery when the battery has run out, the
charging/incoming indicator may not illuminate. In such case, use the
specified AC adapter (sold separately) for charging.
13
Turning the Power On/Off
■ Turning the Power On
f (hold down for at least 2 seconds).
◎ The initial setting of the touch panel will be executed until “AQUOS”
disappears from the screen after the power is turned on. Do not touch
the screen, otherwise touch panel operations may not be performed
properly.
■ Turning the Power Off
f (hold down for at least 2 seconds).
[Power off] → [OK].
■ Restarting the Product
You can restart the product after turning it off.
f (hold down for at least 2 seconds).
[Reboot] → [OK].
■ Turning the Power Off Forcibly
You can force the product to turn off if the screen freezes or you are unable to
turn the product off.
f (hold down for at least 8 seconds).
Release your finger after the product vibrates to turn the power off.
◎ If the power is turned off forcibly, unsaved data will be deleted. Do not
turn the power off forcibly unless you cannot operate the product.
■ Booting in Safe Mode
Turn the product off then boot it in a state close to that at time of purchase.
If operation of the product is unstable, it may be due to applications installed
after purchasing the product. If symptoms improve when booted in safe mode,
uninstalling the applications you installed may remedy symptoms.
f (hold down for at least 2 seconds).
Long touch “Power off” → [OK].
“Safe mode” is displayed at the bottom of the screen when the product is
booted in safe mode.
To end safe mode, reboot the product.
◎ When the product is turned off, you can boot it in safe mode by f
(hold down for at least 2 seconds) to turn it on, and then long touching
“d” until the Welcome Sheet (Lock Screen) is displayed after the au
logo disappears.
◎ It is recommended that you back up your data on the product before
booting in safe mode.
◎ Widgets that you yourself created may be deleted.
◎ Safe mode is not a normal state for the product to be booted in. End safe
mode before normal use.
Turning the Screen On/Off
If you press f or no operation is made for a specified time, the screen is
turned off.
■ Turning the Screen On
f while the screen is turned off.
◎ When you put the product in your pocket, bag, etc., turn the screen off.
Putting the product in while the screen is turned on may cause
inadvertent operations.
14
Welcome Sheet (Lock Screen)
The Welcome Sheet (Lock Screen) is displayed if you turn the screen on.
《Welcome Sheet (Lock Screen)》
Slide “ ” to the bottom of the screen to unlock.
Tap, long touch or slide “ ” up to display “Video tutorial”, “Welcome sheet
setting” and shortcuts.
① Wallpaper
② Owner info key
Tap to display texts according to items set for “Owner info” in “Lock &
Security”.
③ Info Area
Flick to the left/right to switch the weather, stock prices information, Clock &
information and widgets.
Switching the Display Language to
English
You can switch the display language for function names and other items to
English.
On the home screen, “Apps Sheet”.
[設定] (Settings).
[言語と文字入力] (Language & input).
[言語(Language)を選択] (Select language).
[English].
15
Using the Feel UX Home
Feel UX Home is a home screen that consists of the Desktop Sheet, the Apps
Sheet, and the Doc.
You can tap widgets/shortcuts on the Desktop Sheet and icons on the Apps
Sheet to use functions. You can also register shortcuts for favorite apps in the
Doc.
‡ Slide/flick the home screen to the left/right to switch between the Desktop
and Apps Sheets.
Switching sheets
《Desktop Sheet》
《Apps Sheet》
■ Viewing the Feel UX Home
① Status bar
② Desktop Sheet/Apps Sheet
③ Dock
You can when you register a shortcut for the application in the dock, to start
quickly.
④ Navigation Bar
⑤ Guide Tab
When you switch the Desktop Sheet/Apps Sheet, the sheet name will be
displayed.
⑥ Page Indicator
The current position of the Desktop Sheet/Apps Sheet will be displayed.
◎ Slide/flick the Desktop and Apps Sheets up/down to switch pages.
◎ Slide the navigation bar up to access applications compatible with the
assist function. Drag to the application then release to launch.
You can drag to “ ” or “ ” and then release to use the fullscreen shrink
mode.
■ Arranging the Home Screen
On the home screen, [e].
[Home settings].
16
Using the Status Bar
Icons
The notification icons to notify you of a missed call, a new mail message, a
running operation, etc. are displayed on the left side of the status bar, while
the status icons to show the status of the product are on the right side.
■ Main Notification Icons
Icon
Description
Missed call
New mail message (E-mail)
New mail message (SMS)
New mail message (PC-mail)
New mail message (Gmail)
Making a call, talking, receiving a call
Call on hold
Answering memo
Space on the internal memory available less than approx. 275
MB
Reading the internal memory/a microSD memory card
Update available
Installation completion of application
Software update available
Icons collected
◎ Some icons are displayed with their number superimposed on them.
■ Main Status Icons
Icon
Description
Time
∼
Battery level
∼
: Battery level display
: No battery
‡ While charging, the battery icon is displayed with
superimposed.
Airplane mode set
∼
Signal strength (Receiving electric field)
∼
: Level display
: Out of service area
‡ The icon indicating network is displayed at the upper left.
：LTE/WiMAX 2+ available*
：3G available
：Roaming
‡ During a communication, the icon is displayed with
superimposed.
Manner mode status
: Standard manner mode
: Silent manner mode
：Drive manner mode
During a call using hands-free
Microphone set to “Mute” during a call
Answering memo set
：No Answering memo
：Answering memo (one to nine entries)
：Answering memo (ten entries)
* Both “LTE” and “WiMAX 2+” networks are available. “4G” is displayed for either
network. Your cell phone connects to the network deemed to be the least congested
according to the network traffic.
17
Using the Notification/Status Panel
In the notification/status panel, you can check the details on notification icons
and status icons or activate an application corresponding to the icon.
You can also set the manner mode, VeilView, etc.
Slide the status bar down.
《Notification/Status panel》
① Function buttons
Switch settings of the frequently used function by one touch.
② Function button displaying/hiding bar
Tap it to display/hide function buttons on the second and subsequent
row.
③ Music controller
Play music with LISMO.
④ Notification area
Check the status of the product and contents of notifications.
Depending on the information, you can pinch out/pinch in to enlarge/
shrink notifications or tap notifications/functions to activate a
corresponding application.
‡ Flick a notification to the left/right to delete it. You may not be able to
delete a notification depending on the notification.
⑤ Customize key
Change or rearrange the displayed function buttons.
⑥ Settings key
Tap it to make various settings for the product.
⑦ Clear All
Tap it to clear all the notifications. You may not be able to delete a
notification depending on the notification.
⑧ Close bar
Slide it up to hide the notification/status panel.
Switching Input Methods
You can switch input methods for character entry.
‡ Following operation explanations use “Japanese - iWnn IME - SH edition”.
While the keyboard is displayed, open the notification
panel.
[Choose input method] → [English (US)]/[Japanese].
Switching Software Keyboards
On the character entry screen, [
] → [Change input UI]
→ [Set QWERTY keyboard]/[Set 12 keyboard].
18
Introduction of Peripheral Devices
■ au Carrying Case F Black (0105FCA) (sold separately)
au Carrying Case G Black (0106FCA) (sold separately)
au Carrying Case F Black
■ Common AC Adapter 03 (0301PQA) (sold separately)
Common AC Adapter 05 (0501PWA) (sold separately)
Common AC Adapter 03 Navy (0301PBA) (sold separately)
Common AC Adapter 03 Green (0301PGA) (sold separately)
Common AC Adapter 03 Pink (0301PPA) (sold separately)
Common AC Adapter 03 Blue (0301PLA) (sold separately)
AC Adapter JUPITRIS (White) (L02P001W) (sold separately)
AC Adapter JUPITRIS (Red) (L02P001R) (sold separately)
AC Adapter JUPITRIS (Blue) (L02P001L) (sold separately)
AC Adapter JUPITRIS (Pink) (L02P001P) (sold separately)
AC Adapter JUPITRIS (Champagne) (L02P001N) (sold separately)
Common AC adapter 05
‡ Illustrations and forms may not match depending on the AC adapter you
use.
■ Common DC adapter 03 (0301PEA) (sold separately)
■ Portable charger 02 (0301PFA) (sold separately)
■ microUSB cable 01 (0301HVA) (sold separately)
microUSB cable 01 Navy (0301HBA) (sold separately)
microUSB cable 01 Green (0301HGA) (sold separately)
microUSB cable 01 Pink (0301HPA) (sold separately)
microUSB cable 01 Blue (0301HLA) (sold separately)
■ SHARP microUSB conversion cable 01 for TV antenna input
(SHL23HKA) (sold separately)
■ SHARP TV antenna conversion and charging cable 02 (02SHHKA)
(sold separately)
◎ For the latest information about available peripheral devices, check the
au homepage (http://www.au.kddi.com/english/) or contact Customer
Service Center.
◎ The product does not support ASYNC/Fax transmission.
◎ The above-mentioned peripheral devices can be purchased from au
Online Shop.
(http://auonlineshop.kddi.com/)
19
Troubleshooting
Before you assume that the product is malfunctioning, check the following:
Trouble
Battery usage time
is short.
Cannot make calls.
Cannot receive calls.
Cannot hear the
other party.
Cannot recognize a
microSD memory
card/Cannot find
target data.
Cannot operate the
keys/touch panel.
Cannot charge the
battery.
Cannot turn on the
power.
Cannot operate/The
screen does not
respond/Cannot turn
off the power.
Cannot operate the
touch panel as
intended.
Screen response is
slow when you tap
on the screen/press
the keys.
auIC card(UIM)
error. is displayed.
Detail
‡ Make sure you do not often use the product in
places where
(out of service area) is displayed.
(▶P.17)
‡ Make sure the internal battery does not approach
the end of its service life. Check the battery status.
(▶P.11)
‡ Is the internal battery charged enough? (▶P.11)
‡ Suspend the functions not being used. (▶P.18)
‡ Is an au Nano IC Card (LTE) inserted? (▶P.8)
‡ Is the power turned on? (▶P.14)
‡ Is reception good enough? (▶P.17)
‡ Is the product within the service area? (▶P.17)
‡ Is the power turned on? (▶P.14)
‡ Is an au Nano IC Card (LTE) inserted? (▶P.8)
‡ Make sure you are not covering the earpiece with
your ear.
Place the earpiece over your earhole.
‡ Is a microSD memory card inserted properly?
(▶P.10)
‡ Make sure data is not saved on the internal
memory. Data can be saved on the internal
memory besides a microSD memory card.
‡ Turn off the power and then turn it on.
‡ Is the power turned on? (▶P.14)
‡ Is the power plug of the specified charger (sold
separately) securely plugged into an outlet or a
cigarette lighter socket? (▶P.11)
‡ Is the internal battery charged? (▶P.11)
‡ Did you hold f down? (▶P.14)
‡ You can force the power off by holding down f
for at least 8 seconds and releasing your finger
after the product vibrates. Turn the product on
again after a while. (▶P.14)
‡ Make sure you are not operating with hands
wearing gloves etc.
‡ Make sure you are not operating with the tip of a
fingernail or with foreign object between the screen
and your fingers.
‡ Restart the product. (▶P.14)
‡ Screen response may be slowed down when a
large amount of data is stored in the product or
being transmitted between the internal memory
and a microSD memory card.
‡ Is an au Nano IC Card (LTE) inserted? (▶P.8)
The power is turned
off automatically.
‡ Make sure the battery has not run out. (▶P.11)
The power is turned
off while the
wake-up logo is
displayed.
‡ Make sure the battery has not run out. (▶P.11)
(out of service
area icon) is
displayed.
‡ Is reception good enough? (▶P.17)
‡ Is the product within the service area? (▶P.17)
‡ Is your hand off the area around the internal
antenna? (▶P.6)
‡ The battery is almost empty. (▶P.11)
A message indicating
that charging is
necessary is
displayed.
When making a call,
a beeping sound is
heard from the
earpiece and a
connection cannot
be established.
‡ Is reception good enough? (▶P.17)
‡ Is the product within the service area? (▶P.17)
‡ The wireless line is busy or the other party is on
another line. Try again later.
If symptoms do not improve after checking each of the above, information is
provided through au Customer Support on the au homepage below.
(http://www.au.kddi.com/english/support/)
20
Updating Software
The product supports the software update.
The software update function can also be used for operating system updates.
An operating system update is a software update which also includes
updating of the product’s operating system.
On the home screen, “Apps Sheet” → [Settings] → [Device
info] → [Software update].
Software update
Check whether software update is necessary or not.
The confirmation starts when you tap “Yes”. When it
is necessary, you can download data for software
update.
Auto-check
settings
Set whether to regularly check presence of data for
software update available.
■ Notes on Software Update
‡ You are charged for data communication when connecting to the Internet
from the product by using packet communication. Large-volume data
communication occurs in particular for operating system updates. Use of
Wi-Fi® is recommended.
‡ When software update is necessary, you will be informed on au homepage,
etc. For details, contact an au shop or Customer Service Center (call toll-free
V31 will receive a notice from au, when
157). In addition, users of the SHL25
software update is necessary to improve the functionality of the SHL25.
V31
‡ It is recommended to back up your data before updating software.
‡ If the software update is performed, the product will restart before and after
the update.
‡ If the software update has failed or stopped, perform the same procedures
again.
‡ If the software update fails, it may become impossible to operate the
product. If this happens, bring it to an au shop or PiPit (not accepted by
some shops).
‡ Charge the battery sufficiently before starting update. If the battery level is
insufficient or the battery runs out during the update, the software update will
fail.
‡ Check out the signal reception status. The software update may fail if the
product is in a place with bad signal reception status.
‡ Various data registered on the product (address books, mails, still pictures,
music data, etc.) and information of settings will not be changed even after
software is updated. However, note that data may not be protected
depending on the state of the product (fault, damage, getting wet with water,
etc.).
‡ After software is updated, the download of next update software may
automatically start (consecutive update).
‡ During international roaming, the software update function can only be used
with a Wi-Fi® connection. As this function cannot be used without a Wi-Fi®
connection, be sure to first connect via Wi-Fi® before updating software.
‡ After you have updated the operating system, you cannot return it to the
previous version.
Do not conduct the following operations during the software update
‡ Do not move during software update.
The following operations are not available during the software update
‡ Operations are not available during software update. Making a call to 110
(Police), 119 (Fire and Ambulance), 118 (Regional Coast Guard
Headquarters) or 157 (Customer Service Center) is not available either. Also,
the alarm etc. does not function.
21
After-Sales Service
■ When Asking for Repair
For repair, contact Keitai Guarantee Service Center.
During the
warranty period
Repairs will be done based on the <> described on the
warranty card.
Outside the
warranty period
We shall repair the product for a charge as requested by
the customer if repair renders it usable.
◎ Before handing in the product for repair, make a backup of the contents
of memory since they may disappear during repair. Note that the
Company shall not be liable for any damages and loss of income should
the contents of memory be altered or lost.
◎ Recycled parts that meet the Company’s quality standards are
sometimes used for repair.
◎ au cell phones collected by Replacement cell phone delivery service
which you used before are recycled to cell phones for replacement after
repairs. Also parts replaced by au after-sales service are collected and
recycled by the Company. They are not returned to customers.
■ Performance Parts for Repair
V31 main unit and
The Company retains performance parts for repair of the SHL25
its peripheral devices for 4 years after discontinuation of production.
“Performance parts for repair” refers to parts required for maintaining the
functions of the product.
■ Warranty Card
At the store of purchase, thoroughly check and read the name of the retailer,
date of purchase and other necessary details filled in on the warranty card,
and be sure to keep it in a safe place.
■ Keitai Guarantee Service Plus LTE
An after-sales service membership program on a monthly basis called “Keitai
Guarantee Service Plus LTE” (monthly fee: 380 yen, tax excluded) is available
for using your au cell phones for a long time without worries.
This service expands coverage for many troubles including malfunction, theft
and loss. For details of this service, check on the au homepage or contact
Keitai Guarantee Service Center.
◎ You can apply for membership only at the time of purchasing your au cell
phones.
◎ Once you cancel the membership, you cannot reapply for it until you
purchase an au cell phone next time.
◎ Note that when changing the model or purchasing an extra terminal, this
service only covers the most recently purchased au cell phones.
◎ When an au cell phone is handed over to you or someone else, the
“Keitai Guarantee Service Plus LTE” membership is also handed over to
the successor of the terminal.
◎ When you get a new au cell phone by changing the model, purchasing
an extra terminal, etc., the “Keitai Guarantee Service Plus” or “Keitai
Guarantee Service Plus LTE” membership for the old au cell phones is
automatically canceled.
◎ Service contents are subject to change without notice.
■ au Nano IC Card (LTE)
The au Nano IC Card (LTE) is lent to you by au. In case of loss or damage, the
card will be replaced at your expense. When malfunction is suspected, or in
case of theft or loss, contact an au shop or PiPit.
22
■ After-Sales Service
If you are unsure about anything regarding after-sales service, contact the
following service counter.
Customer Service Center (service cancelation procedure in case of loss
or theft)
From a fixed-line phone,
0077-7-113 (toll free)
From an au cell phone,
113 without area code (toll free)
Business hours: 24 hours (7 days a week)
Keitai Guarantee Service Center (for loss, theft or damage)
From a fixed-line phone/an au cell phone,
0120-925-919 (toll free)
Business hours 9:00 to 21:00 (7 days a week)
Servicing requests online (24 hours)
* From PCs and smartphones only
https://cs.kddi.com/support/n_login.html
‡ Applications for servicing can be made via the Internet for "damage", "water
seepage", "theft", or "loss". Naturally-occurring malfunction (power does not
turn on, the screen is frozen, etc. due to causes other than damage or water
seepage) require consultation by telephone.
‡ Applications via the Internet require that you provide your e-mail address.
■ au After-Sales Service Information
Keitai Guarantee
Service Plus LTE
member
Non-Keitai
Guarantee Service
Plus LTE member
Replacement cell phone
delivery service
(spontaneous failure: 1st year)
Free
N/A
Replacement cell phone
delivery service
(spontaneous failure: 2nd year
and later)
Customer charge
1st: 5,000 yen
2nd: 8,000 yen
N/A
Replacement cell phone
delivery service
(partial damage, water soak,
irreparable damage, theft and
loss)
Customer charge
1st: 5,000 yen
2nd: 8,000 yen
N/A
Holding over and repair
(spontaneous failure: 1st year)
Free
Free
Holding over and repair
(spontaneous failure: 2nd year
and later)
Free (three-year
warranty)
Actual cost
Customer charge
Upper limit: 5,000
yen
Actual cost
Customer charge
10,000 yen
Actual cost
N/A
N/A
(By model
replacement)
Service contents
Holding over and repair
(partial damage)
Holding over and repair
(water soak and irreparable
damage)
Holding over and repair
(theft and loss)
* Charge amounts are all tax excluded.
Replacement cell phone delivery service
◎ When you have trouble with your au cell phone, you can have a cell
phone for replacement (same model and color as your old one) delivered
to any destination that you specify by calling us. Please return your old
faulty au cell phone within 14 days after the cell phone for replacement is
delivered to you.
◎ You can use this service up to twice within one year starting from the day
when you first use this service. If you have not used this service over the
past one year at the time of your application for this service, the
application will be regarded as your first time. If you have, the application
will be regarded as your second time.
* For details, check on the au homepage.
Holding over and repair
◎ Damages and malfunctions intentionally caused by the customer as well
as those due to modification (e.g. disassembly, change of parts, painting,
etc.) by the customer are not covered by this service.
◎ You cannot receive a refund for replacement of the outer casing due to
stains, scratches, paint removal, etc. on the outer casing.
23
Main Specifications
Approx. 4.5
5.2 inches, approx. 16.77 million colors,
IGZO, 1,080×1,920 (FHD)
Display
Weight
Approx. 118
141 g (including the internal battery)
Size (W×H×D)
124mm×9.9
9.9 mm (thickest part
Approx. 63
71 mm×134
approx. 10.2 mm)
Memory (built-in)
ROM: Approx. 32 GB
RAM: Approx. 2 GB
Continuous talk time
(in Japan)
Approx. 1,390 min.
Continuous talk time
(overseas (GSM))
Approx. 940 min.
Continuous standby
time (in Japan)
Approx. 830 hours (while 4G(LTE/WiMAX 2+) is
used)
Approx. 980 hours (while 3G is used)
Continuous standby
time (overseas
(GSM))
Approx. 900 hours
Continuous tethering
time
Approx. 680 min. (4G(LTE/WiMAX 2+) on WAN)
Approx. 920 min. (3G on WAN)
Wi-Fi®
Maximum
tethered
connections
10 devices
Charging time
Common AC adapter 05 (sold separately): Approx.
160 min.
Common DC adapter 03 (sold separately): Approx.
400 min.
Full-Seg continuous
watching time*1
Approx. 7 hours and 00 min. (earphone)
Approx. 6 hours and 50 min. (speaker)
1Seg continuous
watching time*1
Approx. 10 hours and 10 min. (earphone)
Approx. 9 hours and 30 min. (speaker)
Camera device
Out camera
CMOS image sensor
In camera
CMOS image sensor
Effective pixels
Out camera
Approx. 13.10 million pixels
In camera
Approx. 2.10 million pixels
Bluetooth® function
Communication method: Bluetooth® Standard Ver.4.0
Output: Bluetooth® Standard Power Class 1
Communication distance*2: Within 10 m with no
obstacles in the range
Compatible Bluetooth® profiles*3: HSP (Headset
Profile), HFP (Hands-Free Profile), A2DP (Advanced
Audio Distribution Profile), AVRCP (Audio/Video
Remote Control Profile) , OPP (Object Push Profile),
SPP (Serial Port Profile), PBAP (Phone Book Access
Profile)*4, HID (Human Interface Device Profile), HDP
(Health Device Profile), PAN (Personal Area
Networking Profile), PXP (Proximity Profile)*5, FMP
(Find Me Profile)*5, ANP (Alert Notification Profile)*5,
PASP (Phone Alert Status Profile)*5, TIP (Time
Profile)*5, HOGP (HID Over GATT Profile)*5, DUN
(Dial-up Networking Profile)*6
Frequency bands: 2.4 GHz band
Network
environment
Wireless LAN (Wi-Fi®) function: IEEE802.11a/b/g/n
(2.4 GHz/5 GHz)/ac*7 conformant
Interface
microUSB jack, 3.5φ (quadrupoles) earphone/
microphone jack (supported earphones: tripolar
headphone (Lch/Rch/GND) and quadrupolar
earphone with microphone (Lch/Rch/GND/MIC))
*1 The Full-Seg/1Seg continuous watching time varies depending on the usage.
*2 It changes according to objects obstructing devices and signal reception.
*3 This is the specification provided in Bluetooth® standards for making
communication between Bluetooth®-compatible devices in accordance with their
intended use.
*4 Some contents of address books data may not be properly displayed on the
device of the other party.
*5 This profile supports Bluetooth® Standard Ver.4.0.
*6 Supported for some car navigation systems only. See the au homepage for usage.
*7 Supported for Wi-Fi CERTIFIED™ ac. Refer to the respective companies’ websites
for information on supported products.
24
◎ The continuous talk time and continuous standby time may drop to less
than half depending on the battery charging status, usage environment
such as temperature, reception condition at the location where the
product is used, and the function settings.
Specific Absorption Rate (SAR) of Cell
Phones
V31 cell phone complies with Japanese technical regulations
This model【SHL25】
for exposure to radio waves and international guidelines on radio wave
protection.
This cell phone has been designed in observance of the Japanese technical
regulations regarding exposure to radio waves (*1) and limits to exposure to
radio waves recommended by equivalent international guidelines.
These international guidelines were set out by the International Commission on
Non-Ionizing Radiation Protection (ICNIRP), which is in collaboration with the
World Health Organization (WHO), and the permissible limits include a
substantial safety margin designed to assure the safety of all persons,
regardless of age and health condition. The Japanese technical regulations
and international guidelines define the limits using a unit of measurement
known as the Specific Absorption Rate (SAR), which represents the average
amount of radio frequency energy absorbed by the human body. The SAR limit
for cell phones is 2.0 W/kg. The highest SAR value for this cell phone when
0.521W/kg, and when worn on the body, is 0.508
tested for use at the ear is 0.484
0.426
W/kg(*2). There may be slight differences in SAR levels among individual
products, but they all satisfy the limit.
The actual SAR of this cell phone while talking on the phone can be well below
that indicated above. This is due to the cell phone being designed to only
output the minimum power required to communicate with a base station.
Therefore in general, the closer you are to a base station, the lower the power
output of the cell phone.
This cell phone can be used in positions other than against your ear. Use a
carrying case or similar accessory that holds the phone at least 1.5 cm
separated from the body and ensure no metal parts are located between you
and the cell phone. Under these conditions, this cell phone satisfies Japanese
technical regulations and international guidelines for radio wave protection.
The World Health Organization has stated that “a large number of studies
have been performed over the last two decades to assess whether mobile
phones pose a potential health risk. To date, no adverse health effects have
been established as being caused by mobile phone use”.
If you would like to know more detailed information, please refer to the WHO
website.
(http://www.who.int/docstore/peh-emf/publications/facts_press/
fact_english.htm)
Please refer to the websites listed below if you would like to know more
detailed information regarding SAR.
○ Ministry of Internal Affairs and Communications website:
(http://www.tele.soumu.go.jp/e/sys/ele/index.htm)
○ Association of Radio Industries and Businesses website:
(http://www.arib-emf.org/index02.html)
○ SHARP homepage:
(http://www.sharp.co.jp/products/menu/phone/cellular/sar/index.html)
○ au homepage:
(http://www.au.kddi.com/english/)
*1 Technical regulations are defined by the Ministerial Ordinance Related to the
Radio Law (Article 14-2 of Radio Equipment Regulations).
*2 The value is under simultaneous transmission use condition.
25
CE Declaration of Conformity
In some countries/regions including Europe, there are restrictions on the
use of 5GHz WLAN that may limit the use to indoors only.
If you intend to use 5GHz WLAN on the device, check the local laws and
regulations beforehand.
Hereby, Sharp Telecommunications of Europe Ltd, declares that this SHL25
V31is
in compliance with the essential requirements and other relevant provisions
of Directive 1999/5/EC.
A copy of the original declaration of conformity can be found at the following
Internet address:
(http://www.sharp.co.jp/k-tai/)
■ Mobile Light
Do not point the illuminated light directly at someone’
s eyes.
Be especially careful not to shoot small children from a very close distance.
Do not use Mobile light near people’s faces. Eyesight may be temporarily
affected leading to accidents.
■ AC Adapter
Any AC adapter used with this handset must be suitably approved with a 5Vdc
SELV output which meets limited power source requirements as specified in
EN/IEC 60950-1 clause 2.5.
■ Battery - CAUTION
Use specified Charger only.
Non-specified equipment use may cause malfunctions, electric shock or fire
due to battery leakage, overheating or bursting.
The battery is embedded inside the product. Avoid removing the embedded
battery since this may cause overheating or bursting.
Do not dispose of the product with ordinary refuse. Take the product to an au
Shop, or follow the local disposal regulations.
Charge battery in ambient temperatures between 5°C and 35°C; outside this
range, battery may leak/overheat and performance may deteriorate.
■ Volume Level Caution
To prevent possible hearing damage, do not listen at high volume
levels for long periods.
■ Headphone Signal Level
The maximum output voltage for the music player function, measured in
accordance with EN 50332-2, is 115
131 mV.
■ European RF Exposure Information
Your mobile device is a radio transmitter and receiver. It is designed not to
exceed the limits for exposure to radio waves recommended by international
guidelines. These guidelines were developed by the independent scientific
organization ICNIRP and include safety margins designed to assure the
protection of all persons, regardless of age and health.
The guidelines use a unit of measurement known as the Specific Absorption
Rate, or SAR. The SAR limit for mobile devices is 2 W/kg and the highest SAR
value for this device when tested at the ear is 0.496
0.657W/kg* and when worn on
the body is 0.365
0.620W/kg*.
For body-worn operation, this mobile device has been tested and meets the
RF exposure guidelines when used with an accessory containing no metal and
positioning the handset a minimum of 1.5 cm from the body. Use of other
accessories may not ensure compliance with RF exposure guidelines.
As SAR is measured utilizing the devices highest transmitting power the actual
SAR of this device while operating is typically below that indicated above. This
is due to automatic changes to the power level of the device to ensure it only
uses the minimum level required to reach the network.
The World Health Organization has stated that present scientific information
does not indicate the need for any special precautions for the use of mobile
devices. They note that if you want to reduce your exposure then you can do
so by limiting the length of calls or using a hands-free device to keep the
mobile phone away from the head.
* The tests are carried out in accordance with international guidelines for testing.
26
FCC Notice
- This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
- Changes or modifications not expressly approved by the manufacturer
responsible for compliance could void the user’s authority to operate the
equipment.
■ Information to User
This equipment has been tested and found to comply with the limits of a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation; if this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
1. Reorient/relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
■ 5 GHz WLAN Operation in USA
Within the 5.15-5.25 GHz band, UNII devices are restricted to indoor
operations to reduce any potential for harmful interference to co-channel
Mobile Satellite Services (MSS) operations.
■ FCC RF Exposure Information
Your handset is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radio
frequency (RF) energy set by the Federal Communications Commission of the
U.S. Government.
The guidelines are based on standards that were developed by independent
scientific organizations through periodic and thorough evaluation of scientific
studies. The standards include a substantial safety margin designed to assure
the safety of all persons, regardless of age and health.
The exposure standard for wireless handsets employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC
is 1.6 W/kg.
Highest SAR value:
Model
SHL25
V31
FCC ID
APYHRO00206
00214
0.79
0.64 W/kg
0.59 W/kg
0.84
At the Ear
On the Body
This device was tested for typical body-worn operations with the back of the
handset kept 1.0 cm from the body. To maintain compliance with FCC RF
exposure requirements, use accessories that maintain a 1.0 cm separation
distance between the user’s body and the back of the handset. The use of belt
clips, holsters and similar accessories should not contain metallic components
in its assembly.
The use of accessories that do not satisfy these requirements may not comply
with FCC RF exposure requirements, and should be avoided.
The FCC has granted an Equipment Authorization for this model handset with
all reported SAR levels evaluated as in compliance with the FCC RF emission
guidelines. SAR information on this model handset is on file with the FCC and
can be found at (http://transition.fcc.gov/oet/ea/fccid/)under the Display Grant
section after searching on the corresponding FCC ID (see table above).
Additional information on Specific Absorption Rates (SAR) can be found on
the FCC website at (http://www.fcc.gov/encyclopedia/radio-frequency-safety).
27

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