ShenZhen Foscam Intelligent Technology FI9803PV2 Outdoor HD IP Camera User Manual 1
ShenZhen Foscam Intelligent Technology Co., Ltd. Outdoor HD IP Camera 1
Contents
- 1. User Manual Part 1
- 2. User Manual Part 2
User Manual Part 2
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4.6 Alarm
4.6.1 Motion Detection
IP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails or
upload images to FTP.
Figure 4.46
To enable motion detection, follow the steps below:
1 Enable Motion detection
2 Sensitivity---- It supports three modes: Low, Middle and High. The higher the sensitivity, the camera will be
more easily alarmed. Select one motion sensitivity.
3 Trigger interval--- The interval time between two motion detections. Here supports
5s/6s/7s/8s/9s/10s/11s/12s/13s/14s/15s. Select one interval time.
4 Select the alarm indicators
When the motion has been detected, the alarm status will turn to Detect alarm.
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Figure 4.47
There are four alarm indicators:
A Camera Sound and PC Sound
If the camera has connected with a speaker or other audio output device, if you select Camera Sound or PC
Sound, when the motion has been detected, the people around the camera will hear beep alarm sound.
B Send E-mail
If you want to receive alarm emails when motion is detected, you must select Send E-mail and set Mail
Settings first.
C Take Snapshot
If you select this checkbox, when the motion has been detected, the camera will snap the live view window as
a still picture and load it to the FTP. Make sure you have set FTP and set FTP as the storage path in
Video->Snapshot settings panel.
Time interval: The interval time between two pictures.
D Recording
If you select this checkbox, when the motion has been detected, the camera will recording and load it to the
FTP server. Make sure you have set FTP and set FTP as the storage path in Video->Snapshot settings panel.
5 Set detect area
Click set detect area and it pop up a window, then you can draw the detection area. Click Back button after
settings. When something moving in the detection area, the camera will alarm.
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Figure 4.48
6 Alarm Schedule
①Alarm anytime when motion is detected
Click the black button up the MON, you will see all time range turn red. When something moving in the
detection area at anytime, the camera will alarm.
Figure 4.49
②Specify an alarm schedule
Click the week day words, the corresponding column will be selected. For example, click TUE, the all column
of TUE turns to red, that means during Tuesday whole day, when something moving in the detection area, the
camera will alarm.
Click this button and select all time range .
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Figure 4.50
③Press the left mouse and drag it on the time boxes, you can select the serial area,
Figure 4.51
7 Click Save button to take effect. When the motion is detected during the detection time in the detection area,
the camera will alarm and adopt the corresponding alarm indicators.
NOTE:You must set the detection area and detection schedule, or else there is no alarm anywhere and
anytime.
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4.7 Record
4.7.1 Storage Location
Figure 4.52
Recording Location : FTP.
Local Recording Location: For Windows OS, the manual recording path is C:/ IPCamRecord, you can
change another one. For MAC OS, the manual recording path is: / IPCamRecord.
4.7.2 Alarm Record
Figure 4.53
4.7.3 Local Alarm Location
On this page you can enable local alarm record, and select the local alarm record time.
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Figure 4.54
4.7.4 Schedule Recording
When the video is selected as FTP, the device supports scheduled recording.
Figure 4.55
Figure 4.56
4.8 Firewall
This section explains how to control the access permission by checking the client PC’s IP addresses. It is
composed of the following columns: Block access from these IP addresses and Only allow access from
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these IP addresses.
Figure 4.57
Enable firewall, If you select Only allow access from these IP addresses and fill in 8 IP addresses at most, only
those clients whose IP addresses listed in the Only allow access from these IP addresses can access the
Network Camera. If you select Block access from these IP addresses, only those clients whose IP addresses
are in the IP list cannot access the Network Camera.
Click Save to take effect.
4.9 System
In this panel, you can back up/restore your camera settings, upgrade the firmware to the latest version, restore
the camera to default settings and reboot the device.
4.9.1 Back-up& Restore
Click Backup to save all the parameters you have set. These parameters will be stored in a bin file for future
use.
Click Browse and select the parameters file you have stored, then click Submit to restore the restore the
parameters.
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Figure 4.58
4.9.2 System Upgrade
Click “Download the latest firmware”, you will see the following screen. And click “save” to save the firmware on
your computer locally.
Figure 4.59
Your current firmware version will be displayed on your screen. You may go to the Status Device
Information page to check for the latest firmware versions available.
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Click Browse, choose the correct bin file and then click System upgrade.
Don’t shut down the power during upgrading. After upgrading, you can see the upgrade result.
Figure 4.60
Upgrade Firmware by IP Camera Tool
Double click the IP Camera Tool shot icon , select the Camera IP that you want to upgrade the
firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and
upgrade.
Figure 4.61
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Figure 4.62
CAUTION:
If your camera works well with the current firmware, we recommend not upgrading. Please don’t upgrade the
firmware unnecessarily. Your camera may be damaged if mis-configured during an upgrade.
NOTE:
1) Don’t upgrade the firmware through the web UI in WAN, or else the upgrade may be failed.
2) Please ensure you have download the correct firmware package for your camera before upgrading. Read
the upgrade documentation (readme.txt file) in the upgrade package before you upgrade.
3) Upon downloading the firmware check the sizes of the .bin files. They must match the size in the
readme.txt file. If not, please download the firmware again until the sizes are the same. Your camera will
not function correctly if a corrupt .bin file is used.
4) Normally, only Device WEB UI need to be upgrade, please do not try to upgrade the Device Firmware.
5) Never shut down the power of the camera during upgrade until the IP camera restart and get connected.
6) After upgrade successfully, please clear the cache of browser, uninstall the old plugin and re-install it, then
reset the camera to the default factory settings before using the camera.
4.9.3 Patch Installation
Click "Browse" to select the correct patch file, and then click "Install Patch" to install the patch. Do not turn off
the power during it installing. After installing is complete, you will receive a system prompt.
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Figure 4.63
4.9.4 Factory Reset
Click Factory Reset button and all parameters will return to factory settings if selected.
The default administrator username is admin with a blank password.
Figure 4.64
4.9.5 Reboot
Click Reboot to reboot the camera. This is similar to unplugging the power to the camera.
Figure 4.65
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5 Appendix
5.1 Frequently Asked Questions
5.1.1 Install the ActiveX of Firefox browser, Google Chrome and IE
Chrome.
Figure 6.1
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Figure 6.2
Figure 6.3
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Figure 6.4
Figure 6.5
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Figure 6.6
5.1.2 Uninstall the ActiveX of Firefox browser, Google Chrome and IE
Chrome.
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Figure 6.7
Figure 6.8
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Figure 6.9
5.1.3 I have forgotten the administrator password
To reset the administrator password, you had better unplug the network cable firstly. After that, press and hold
down the RESET BUTTON about 5 seconds. Releasing the reset button, the password will turn to the factory
default.
Default administrator username/password: admin with blank password
5.1.4 Subnet doesn’t match
Check whether your ip camera in the same subnet of your computer. The step is Control Panel -- Network
Connections -- Dbclick Local Area Connections -- Choose General -- Properties.
Check subnet mask, IP address and gateways. When you set IP address please make sure they are in the
same subnet. Otherwise you can't access camera.
5.1.5 Camera can not record
Camera can not record when I click Record button or I can’t change the manually record path.
When you use Windows7 or Vista, you may be not able to do manually record or change the record path
because of the security settings of computer.
There are two ways to resolve this problem:
1 Please add the camera as a trusted site to resolve this issue. The steps are
IE browser--Tool--Internet Properties--Security--Trusted sites--Sites--Add
2 Open IE browser, then right click, select “Run as administrator”
5.1.6 No Pictures Problems
The video streaming is transmitted by the ActiveX controller. If ActiveX controller isn’t installed correctly you will
see no video image. You can resolve this problem by this way:
Download ActiveX controller and set the safety property of IE in the PC when you view it first time: IE
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browser--Tool--Internet Proper--Security--Custom Level--ActiveX control and Plug-ins. Three options of front
should be set to be “Enable”, The ActiveX programs read by the computer will be stored. As follows:
Enable: Download unsigned ActiveX controls
Enable: Initialize and script ActiveX controls not marked as safe
Enable: Run ActiveX controls and plug-ins
Figure 6.10
If you allow the ActiveX running, but still could not see living video. Please change another port number to try.
Don’t use port 8000.
Figure 6.11
NOTE:Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could
not see video, please shut down firewall or anti-virus software to try again.
5.1.7 Can’t access IP camera in internet
There are some reasons:
1 ActiveX controller is not installed correctly
2 The port which camera used is blocked by Firewall or Anti-virus software. Please change another port
number and try again.
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3 Port forwarding is not successful.
Check these settings and make sure they are correct.
5.1.8 UPnP always failed
UPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port forwarding
automatically because of firewall or anti-virus software. It also has much relation with router’s security settings.
So we recommend you do port forwarding manually. You can view your camera in internet successfully after
you do port forwarding manually in your router.
5.1.9 Camera can not connect wireless
If your camera could not connect wireless after you set wireless settings and plug out the cable. Please check
whether your settings are correct or not.
Normally, camera can’t connect wireless mainly because of wrong settings.
Make sure broadcast your SSID; use the same encryption for router and camera.
5.1.10 Remove the plug-in
Remove the plug-in from IE
If you need to remove the plug-in from IE, please open an IE page.
Go to Tools-->Manage Add-ons-->Show All add-ons-->then find the ocxIPcam Control, double click to remove
it.
Camera will prompt you to install the latest one when next logging.
(Do not login your camera during the deleting, or the plug-in won't removed caused it is running.)
Figure 6.12
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Remove the plug-in on Safari
If you need to remove the plug-in from Safari, please open a Finder window.
From the Finder menu bar click Go ---> Go to Folder
Copy then paste the following:
Library/Internet Plug-Ins
Click Go then move to the Internet Plug-Ins.
Find the fsIPCam.bundle file, and delete it.
Camera will prompt you to install the latest one when next logging.
Figure 6.13
Remove the plug-in from Chrome
If you need to remove the plug-in from Google Chrome, please open a new tab.
Click Customize and Control Google Chrome, then go to Tools ---> Extensions.
Find the IPCAM extension, and click the junk icon to remove it.
Camera will prompt you to install the latest one when next logging.
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Figure 6.14
Remove the plug-in from Firefox
If you need to remove the plug-in from Firefox, please open a new tab.
Click the Firefox icon on the top right, then go to Add-ons.
Find the npIpcam 2.0.1.x, and click the Remove button to delete it.
Please follow a restart to take the change effect.
Camera will prompt you to install the latest one when next logging.
Figure 6.15
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5.2 Default Parameters
Default network Parameters
IP address: obtain dynamically
Subnet mask: obtain dynamically
Gateway: obtain dynamically
DDNS: Embedded FOSCAM DDNS Service
Username and password
Default admin username: admin with a blank password
5.3 Specification
ITEMS FI9803P V2
Image Sensor Sensor High Definition Color CMOS Sensor
Display Resolution 1.0 Megapixels
Min. Illumination 0 Lux (With IR Illuminator)
Lens
Lens Type Glass Lens
focal length f:2.8mm
Aperture F1.2
Angle of View 70°
Video
Image Compression H.264
Image Frame Rate 25fps
Resolution 1280 x 720P, VGA(640 x 480), QVGA
Stream dual stream
Image adjustment The hue, brightness, contrast, saturation, sharpness are
adjustable
Flip image flip and mirror
Infrared mode Automatic or manual
Night visibility With 1 Infrared Lamp Array, Night Vision Range up to
20m
Network
Ethernet One 10/100Mbps RJ45 port
Wireless Standard IEEE 802.11b/g/n
Data Rate
IEEE802.11b: 11Mbps(Max.);
IEEE802.11g: 54Mbps(Max.);
IEEE802.11n: 150Mbps(Max.).
Wireless Security WEP, WPA, WPA2
Remote Access P2P DDNS
Network Protocol IP, TCP, UDP, HTTP, HTTPS, SMTP, FTP, DHCP, DDNS,
UPnP, RTSP, ONVIF
Operating System Microsoft Windows 2000/XP, Vista, 7,8;
Mac OS
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System
Requirements
Browser Microsoft IE6 and above version or compatible browser;
Mozilla Firefox;
Google Chrome;
Apple Safari.
Other Features
Motion Detection Alarm via E-Mail, upload alarm snapshot to FTP
User Accounts Three levels user role
Firewall Supports IP Filtering
Reset Reset button is available
Power
Power Supply DC 12V/1.0A
Power Consumption 4.2 Watts (Max.)
Physical
Dimension(mm) 153(L)x 92(W)x 86(H)
Net Weight 380g
Environment
Operating
Temperature
-20°C ~ 55°C (-4°F ~ 131°F)
Operating Humidity 10% ~ 85% non-condensing
Storage Temperature -20°C ~ 60°C (-4°F ~ 140°F)
Storage Humidity 0% ~ 90% non-condensing
Certification CE, FCC, RoHS
Warranty Limited 2-year warranty
Attention: Power adapter should be used between -20℃-40℃, and 20%-90% relative humidity.
5.4 CE & FCC
Electromagnetic Compatibility (EMC)
FCC Statement
This device compiles with FCC Rules Part 15. Operation is subject to the following two conditions.
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
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FCC Caution
Any changes or modification not expressly approved by the party responsible for compliance could void the
user’s authority to operate this equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator& your
body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio interference, in which case
the user may be required to take adequate measures.
5.5 WARRANTY
ShenZhen FOSCAM Intelligent Technology Limited.("FOSCAM") values your business and always attempts to
provide you the very best of service.
No limited hardware warranty is provided by FOSCAM unless your FOSCAM product ("product") was
purchased from an authorized distributor or authorized reseller. Distributors may sell products to resellers who
then sell products to end users. No warranty service is provided unless the product is returned to an authorized
return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which
may have regional specific warranty implications.
If you purchase your FOSCAM product from online store, please contact the point-of-purchase and ask
for return/replacement/repair service.
Hardware Warranty Information
FOSCAM provide 2-year limited warranty for naked product and 6-month limited warranty for accessories.
Limited Hardware Warranty
FOSCAM products are warranted to be free from manufacturing defects in materials and workmanship starting
from the shipping date of FOSCAM.
This limited hardware warranty does not cover:
Software, including the software added to the products through our factory-integration system, software
that included in the CD,etc.
Usage that is not in accordance with product instructions.
Failure to follow the product instructions.
Abuse firmware upgrade without the authorized technician’s guidance.
Normal wear and tear.
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Return Procedures
Please read FOSCAM warranty policy & policy of your reseller first before sending items back to
point-of-purchase.
Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA)
number before returning the product. If the product you received is suspected to be defective and the
product warranty has not expired, The RMA number will allow your reseller to track your return much
easier and help them expedite processing your request.
After receiving your RMA case number, pack the item(s) very well with the original box and all the original
accessories included such as power adapters, brackets, cables, manuals, and driver CD disks.
Write your RMA number and the return reason (the problem of the product) on the warranty card along
with the complete package to send them back.
Replacement Services
If customers ask for replacement service, please contact point-of-purchase and follow their policy.
Our technicians will inspect all items returned for replacement requests. If the retuned product is found in
working order, we will return the same item received. However customers shall be responsible for all
shipping & handling charges incurred for getting the units back to customers.
If returned products are found defective, we will replace the product and assume the shipping cost for
sending back the replacement unit to customers.
If for any reason, we are unable to provide a replacement of the original returned item(s). You will have a
choice for a “Substitute” item at the same equal value.
We do not provide exchange and replacement due to normal hardware upgrade according the market
after 14 days after the product is delivered.
Our technicians will test the product before send out the replacement, any other demand for more than
two times replacement for the same product during replacement limit will be rejected.
Replaced products are warranted from the balance of the former warranty period.
Warranty Forfeiture
Warranty is void if purchase from unauthorized distributor or reseller.
Warranty is void if trade-mark, serial tags, product stickers have been removed, altered or
tampered with.
Warranty is void for mishandling, improper use, or defacing the product.
Abuse firmware upgrade without the authorized technician’s guidance.
Warranty is void for physical damage, altered, either internally or externally, improper or inadequate
packaging when returned for RMA purposes.
Warranty is void if damage has resulted from accident, dismantle, abuse, or service or modification by
someone other than the appointed vendor, souse, fission or the spare part has been over the period of
warranty.
Warranty is void if product is damaged due to improper working environment or operation. (For example,
improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation
of electrical power, static electricity, using wrong power adapter, etc.)
Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM.
Damage caused by improper installation of third-party products.
Warranty is void if damaged for irresistible cause, such as earthquake, fire, lightning, flood, etc.
Product beyond limited warranty.
www
www.foscam.co
.foscam.com
m
Shenzhen
Shenzhen Foscam
Foscam Intelligent
Intelligent Technology
Technology Co.,
Co., Limited
Limited
Tel:
Tel: 86
86 755
755 2674
2674 5668
5668 Fax:
Fax: 86
86 755
755 2674
2674 5168
5168
76
Shipping Fee
If products are defective or damaged under normal use or operation in the replacement limit, distributors
or resellers are responsible for the shipping cost the product back to customers, customers should
assume the shipping cost send the product to the point-of-purchase.
During replacement limit, if customers ask for replacement due to the product does not fit for customer’s
personal expectation, customers should responsible for both shipping fee.
Customers shall be responsible for both shipping fee if their product beyond the replacement limit but still
in warranty limit.
Repair Service Out Of Warranty
FOSCAM provide extra repair service for product that out of warranty, it is chargeable. The total fee
contains device cost and service fee. Device cost (including accessories) is the standard uniform price
provide by FOSCAM.
Different region may have different service fee, please contact the point-of-purchase to confirm that before
you ask for this service.
Our technicians will quote the total price after detect the product, If customers refused to repair after the
quotation, customers need pay for the test fee, $3.5/hour. If agree with the quotation, test will be free.
Repaired product out of warranty will obtains 3-month warranty from the date of the product back to
customers.
Limitation of Liability
FOSCAM is not responsible for other extra warranty or commitment promised by resellers, if your reseller
promised some extra commitment or warranty; please ask for written documents to protect your rights and
interests.
FOSCAM does not offer refunds under any circumstances. Please contact the point-of-purchase and
follow their refund/return policy.
FOSCAM shall not be liable under any circumstances for any consequential, incidental, special or
exemplary damages arising out of or in any connection with this agreement or the products, including but
not limited to lost profits, or any claim based on indemnity or contribution, or the failure of any limited or
exclusive remedy to achieve its essential purpose or otherwise. Purchaser's exclusive remedy, as against
FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website
specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it
without incurring any liability.
All rights reserved. FOSCAM and the FOSCAM logo are trademarks of ShenZhen FOSCAM
Intelligent Technology Limited., registered in the U.S. and other countries.
www
www.foscam.co
.foscam.com
m
Shenzhen
Shenzhen Foscam
Foscam Intelligent
Intelligent Technology
Technology Co.,
Co., Limited
Limited
Tel:
Tel: 86
86 755
755 2674
2674 5668
5668 Fax:
Fax: 86
86 755
755 2674
2674 5168
5168
77
6 Obtaining Technical Support
While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may
experience some issues or have questions that this User’s Guide has not answered.
If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems.
If our reseller cannot provide service, please contact our service department: tech@foscam.com .