ShenZhen Foscam Intelligent Technology FI9803W HD Wireless IP Camera User Manual 1

ShenZhen Foscam Intelligent Technology Co., Ltd. HD Wireless IP Camera 1

Users Manual

UserUser ManualManualHD Wireless IP CameraModel:FI9803W
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 1Table of ContentsTable of Contents.................................................................................................................................................................. 11 Overviews............................................................................................................................................................................. 31.1 Key Features.............................................................................................................................................................. 31.2 Read Before Use........................................................................................................................................................41.3 Packing Contents....................................................................................................................................................... 41.4 Physical Description..................................................................................................................................................51.4.1 Front Panel......................................................................................................................................................51.4.2 Interface.......................................................................................................................................................... 61.4.3 Bottom View...................................................................................................................................................81.5 The different features between the models involved.................................................................................................82 Accessing the Network Camera............................................................................................................................................92.1 Access the Camera in LAN....................................................................................................................................... 92.2 Access the Camera in WAN.....................................................................................................................................122.2.1 Static IP Addresses....................................................................................................................................... 122.2.2 Dynamic IP Addresses..................................................................................................................................142.3 Using the VLC player..............................................................................................................................................172.4 IP camera connection to the server..........................................................................................................................193 Surveillance Software GUI.................................................................................................................................................203.1 Login Window......................................................................................................................................................... 203.2 Modify the Username and Password.......................................................................................................................213.3Surveillance Window............................................................................................................................................214 Advanced Camera Settings.................................................................................................................................................284.1 Device Status........................................................................................................................................................... 284.1.1 Device Information.......................................................................................................................................284.1.2 Device Status................................................................................................................................................ 284.1.3 Session status................................................................................................................................................294.1.4 Log................................................................................................................................................................294.2 Basic Settings...........................................................................................................................................................304.2.1 Camera Name............................................................................................................................................... 304.2.2 Camera Time.................................................................................................................................................304.2.3 User Accounts...............................................................................................................................................314.2.4 Multi-Camera................................................................................................................................................344.3 Network................................................................................................................................................................... 394.3.1 IP Configuration........................................................................................................................................... 394.3.2 Wireless ...................................................................................... 414.3.3 PPPoE........................................................................................................................................................... 424.3.4 DDNS........................................................................................................................................................... 434.3.5 UPnP.............................................................................................................................................................474.3.6 Port................................................................................................................................................................474.3.7 Mail Settings.................................................................................................................................................494.3.8 FTP Settings..................................................................................................................................................52Settings
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 24.3.9P2P ............................................................................................................................534.4 Video........................................................................................................................................................................ 534.4.1 Video Settings...............................................................................................................................................534.4.2 On Screen Display........................................................................................................................................544.4.3 Privacy Zone.................................................................................................................................................554.4.4 Snapshot Settings..........................................................................................................................................564.4.5 IR LED Schedule...................................................................................................................................... 574.4.6 Lens Distortion Correction.......................................................................................................................584.5 Alarm....................................................................................................................................................................... 584.5.1 Motion Detection..........................................................................................................................................584.6 Record......................................................................................................................................................................654.6.1 Storage Location...........................................................................................................................................654.6.2 Alarm Record............................................................................................................................................. 654.6.3 Local Alarm Location...................................................................................................................................654.6.4 Schedule Recording..................................................................................................................................... 664.7 Firewall.................................................................................................................................................................... 674.8 System......................................................................................................................................................................684.8.1 Back-up& Restore........................................................................................................................................ 684.8.2 System Upgrade............................................................................................................................................684.8.3 Factory Reset................................................................................................................................................ 704.8.4 Reboot...........................................................................................................................................................705 Operation Example............................................................................................................................................................. 705.1 Motion Detection.....................................................................................................................................................705.2 Modify the Camera Name and Time on the video.................................................................................................. 726Phone APPs......................................................................................................................................................................737 APPENDIX.........................................................................................................................................................................747.1 Frequently Asked Questions....................................................................................................................................747.1.1 How to download and install the ActiveX for Firefox users....................................................................... 747.1.2 How to download and install the ActiveX for Google Chrome users......................................................... 757.1.3 I have forgotten the administrator password................................................................................................ 777.1.4 Subnet doesn’t match....................................................................................................................................777.1.5 Camera can not record..................................................................................................................................777.1.6 No Pictures Problems................................................................................................................................... 777.1.7 Can’t access IP camera in internet................................................................................................................787.1.8 UPnP always failed.......................................................................................................................................797.1.9 Camera can not connect wireless................................................................................................................. 797.1.10 Remove the plug-in.................................................................................................................................... 797.2 Default Parameters...................................................................................................................................................827.3 Specification............................................................................................................................................................ 827.4 CE & FCC................................................................................................................................................................887.5 WARRANTY...........................................................................................................................................................888 OBTAINING TECHNICAL SUPPORT............................................................................................................................ 91
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 31 OverviewsFOSCAM Outdoor HD IP Camera is an integrated wireless IP Camera with a color CMOS sensor enabling viewing inHigh Definition resolution.It combines a high quality digital video camera, with a powerful web server, to bring clearvideo to your desktop from anywhere on your local network or over the Internet.FI9803W support the industry-standard H.264 compression technology, drastically reducing file sizes and conservingvaluable network bandwidth.The IPCAM is based on the TCP/IP standard. There is a WEB server inside which could support Internet Explorer.Therefore the management and maintenance of your device is simplified by using the network to achieve the remoteconfiguration and start-up.The camera is designed for outdoor surveillance applications such as courtyards, supermarket, and school. Controllingthe IPCAM and managing images are simplified by using the provided web interface across the network utilizingwireless connectivity.FOSCAM provides Phone APPs for Android and iPhone users, please search Foscam Viewer and install it throughGoogle Play or APP Store, then you can view your camera directly as a computer.1.1 Key FeaturesStandard H.264 video compression algorithm to satisfy the transmission of high definition video in narrowbandwidth network1.0 Mega-Pixel Supports IE/Firefox/Google/Safari browser or any other standard browsersSupports WEP,WPA and WPA2 EncryptionWi-Fi compliant with wireless standards IEEE 802.11b/g/nIR night vision , Range:20mSupports image snapshotSupports dual-streamSupports IR-Cut and the filter change automaticallyEmbedded FOSCAM DDNS(dynamic domain name service) ServiceSupports remote viewing & record from anywhere anytimeMulti-level users management with password protectionMotion detection alert via email or upload image to FTPSupporting Third Party Domain nameProviding Phone APPs for Android and iPhone usersSupports multiple network protocols: HTTP /HTTPS/ RTSP/ TCP /IP /UDP /FTP /DHCP /DDNS / UPNP/ONVIFProviding Central Management Software to manage or monitor multi-cameras
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 41.3 Read Before UsePlease first verify that all contents received are complete according to the Package Contents listed below. Before theNetwork Camera is installed, please carefully read and follow the instructions in the Quick Installation Guide to avoiddamage due to faulty assembly and installation. This also ensures the product is used properly as intended.1.4 Packing Contents●IPCAM×1 ●CD×1● Wi-Fi Antenna×1 （except for FI9805E,FI9903P）● Quick Installation Guide ×1● DC Power Supply×1 ● Warranty Card×1● Mounting bracket×1(option) ● Network Cable×1
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 51.5 Physical Description1.5.1 Front PanelFront Panel for FI9803WFigure 1.21 WIFI Antenna: Wireless Antenna (FI9803W)2 Infrared Lamp Array3 LENS: CMOS sensor with fixed focus lens4 Induction IC1432
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 61.5.2 InterfaceFigure 1.31234567
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 72LAN10/100M adaptive Ethernet interface. Through this interface, IPCAM can be connected with various network devices,such as hub, router, etc.3 Reset buttonPress and hold on the reset button for 5 seconds. Releasing the reset button, the password will back to the factory defaultadministrator password. The default administrator user is admin with no password.4 Power InterfaceConnect the external power adapter, request for 12V/2A or 12V/1A power.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 81.5.3 Bottom ViewThere are up to three labels located at the bottom of the camera, this is an important feature of original Foscam cameras.If your camera does not have labels as shown in Figure 1.3, it may be a clone. Cloned Foscam cameras can not useoriginal firmware and are not eligible for warranty or technical services.Figure 1.41.6 The different features between the models involvedDifferencesModel Wireless PoE (Power over Ethernet) Alarm in / out RS 485FI9804W √ × × ×FI9805W √ × × ×FI9805E × √ √ √FI9803W √ × × ×FI9903P × × × ×S/N Sticker of FOSCAM .MAC address of wireless connectionMAC address of wired connectionFOSCAM DDNS Service
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 92 Accessing the Network CameraThis chapter explains how to access the network camera through web browsers and RTSP players.2.1 Access the Camera in LANThis camera support HTTP and HTTPS protocols, so here will allow you to use HTTP and HTTPS port No.(1) Http:// LAN IP + Http Port No.Double click the IP Camera Tool icon and it should find the camera’s IP address automatically after you plug in thenetwork cable.Figure 2.1Double click the IP address of the camera; your default browser will open to the camera login page.(2) Https:// LAN IP + Https Port no.The default Https port no. is 443. You can use the url to access the camera: https:// LAN IP + HTTPS port.Go to Settings - Network - Port panel , you can see and change the https port no.Figure 2.2HTTPS(Hypertext Transfer Protocol over Secure Socket Layer) is a safe way to access your camera, the data transferredon the Internet will be encrypted. Since we can not apply license for every LAN or DDNS URL, the webpage may popup a warning like the following picture, you just need to click 'Continue to this website (not recommended). '
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 10Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options.Next, click the Security tab, then click the Trusted sites button.Figure 2.3For Firefox, you can add the trusted as the following way:
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 11Tools ---- Options ---- Advanced --- View Certificates --- ServersFigure 2.4Click View Certificates,andgotoServers option.Figure 2.5Go to Add Exception panel.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 12Figure 2.62.2 Access the Camera in WAN2.2.1 Static IP AddressesUsers who have static IP addresses do not need to set DDNS service settings for remote access. When you have finishedconnecting the camera using the LAN IP address and port forwarding, you can access the camera directly from theInternet using the WAN IP address and port number.How to Obtain the WAN IP address from a public website ?To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.The webpageat this address will show you the current WAN IP.Enter the camera’s url , heretake https://192.168.8.129:443for example .Click this button to add it .
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 13Figure 2.7Access your IP Camera from the InternetYou can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port number in yourstandard browser. For example, you would enter http:// 183.37.28.254:85NOTE :Make sure port forwarding is successful. You can do port forwarding two ways.1. Login to your router to enable the “UPNP” function. You can then login to the camera as administrator, chooseNetwork, and then choose UPnP to enable UPnP. Make sure that the status of UPnP reads “UPnP Successful” on theDevice Status page.2. Do port (HTTP port) forwarding manually. (See Figure 2.11 for further details)If your router has a Virtual Server, it can do port forwarding. Add the camera’s LAN IP and port which you had setearlier to your router’s port forwarding settings.NOTE: If you plug the camera into a router, it will have a dynamic IP address and you need to set DDNS servicesettings to view it remotely.Step 1: Enter the username and password of the Administrator (default username is admin with a blank password), andclick “OK” to apply changes.Step 2: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed. In our example it waschanged to 2000, so we see http://192.168.8.102:2000 in IP Camera Tool. Also, the LAN IP address is now fixed at astatic IP address of http://192.168.8.102:2000. This IP address will not change even if the camera is powered off andback on, the camera will remain on this LAN IP address. This is very important that a static LAN IP address is set, oryou may have problems later with remote access and seeing the camera remotely if the camera loses power andreconnects on a different LAN IP address. Make sure you set a static LAN IP address!
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 142.2.2 Dynamic IP AddressesDDNS is a service that allows your IP Camera, especially when assigned with a dynamic IP address, to have a fixed hostand domain name. This means that even though your WAN IP address is constantly changing, you will have a fixedhostname you can use to access your cameras at all times. You can access the camera directly from the Internet using thehostname and port number.What is the HTTP Port no.?1) Default HTTP Port is 88All cameras have the default HTTP port of 88. For example, if the LAN IP link of the camera is http://192.168.8.102:88,this means that the camera’s HTTP port is 88. You can change port 88 to another port if you’d like such as 2000 or 8090,which will not be conflict with other existing ports like 25, 21,10000.Here you can set the port no. between 1 and 65535.2) Change the default http no.88 to another one.How to assign a different HTTP Port No. and fixed the LAN IP of the camera by the IP CameraTool？？Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP address,and click on ”Network Configuration”, this brings up the network configuration box as shown in Figure 2.8 and 2.9.Figure 2.8Figure 2.9Select which camerayou’d like to change theport for, and right click .Modify the Http Port.Enter the Username andpassword,click OK .
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 15Figure 2.10What is Port forwarding?If you have never done port forwarding before, you can open and view the following link to understand the basic concept.Port forwarding allows for outside connections to access a specific device on your network from anywhere in the world.Every router automatically blocks any incoming connections for safety purposes. Using port forwarding, you are tellingyour router to allow a connection through a certain port (you can think of it as a gateway) into your router. You set thisport to a specific device, in our case an IP Camera, so it can be accessed from anywhere in the world.Click this link to learn more about port forwarding: http://portforward.com/help/portforwarding.htmHow do we configure Port Forwarding ?For this section, we will be using an example:Let’s say the camera’s LAN IP address is http://192.168.8.100:2000Step 1: Login to the router, and go to your router’s port forwarding or port triggering menu. Sometimes this is also underthe name of Virtual Server or NAT.Using the Linksys brand router as an example, we would log into the router, and go to the Applications & Gamingmenu. We would then click on the “Single Port Forwarding” sub-menu.Step 2: Create a new column using the LAN IP address & HTTP Port of the camera within the router as shown below,then push OK or Submit to save your settings:Figure 2.11First method :Use the embedded DDNS to access the camera via the InternetEach Foscam camera has an embedded unique DDNS domain name, the format of this domain name isFill the HTTP Port of thecamera in the columns ofExternal Port and InternalPort. Example: 2000Fill in this section with theLAN IP of the camera; wewould enter “100” for ourexample.Assign a name for the portforward settinghere .
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 16xxxxxx.myfoscam.org. On the bottom of the camera, you can see the domain name sticker with this information on it.For example, we can use cp4911.myfoscam.org. In the camera, click Settings at the top, click “Network” on the left,then click “DDNS” to get to the DDNS settings page. Here you can see the unique domain name of your camera.Figure 2.12Now you can use “http://Domain name + HTTP Port” to access the camera via the Internet.Take hostname cp4911.myfoscam.org and HTTP Port of 2000 for example, the URL link to access the camera via theInternet would be http:// test09.myfoscam.org:2000.Second method :Use the Third party DDNS to access the camera via the InternetStep 1, Please go to the third party DDNS website(such as www.no-ip.com) to create a free hostname.Step 2, DO DDNS Service Settings within the CameraPlease set DDNS Settings within the camera by hostname, a user name and password you’ve got from www.no-ip.comTake hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example.Firstly, goes to option of DDNS Settings on the administrator panel.Secondly, select No-Ip as a server.Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as DDNSdomain and server URL, Then click save to make effect. The camera will restart and to take the DDNS settings effective.Fourthly, after the restart, login the camera, and go to option of Device Status on the administrator panel, and check ifthe DDNS status is successful.If failed, please double check if you have input the correct hostname, user name, and password, and try to redothe settings.NOTE :If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS andthe Foscam Domain Name cannot work at the same time, the last time you configured will take effect.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 172.3 Using the VLC playerThis camera supports RTSP streaming, here you can view the camera using VLC player.RTSP URL rtsp:// [user name][:password]@IP:HTTP port number/videosreamThe part in the square brackets may be omitted.user name & password:The user name and password to access the camera. This part can be omitted.IP: WAN or LAN IP address.Videostream:Here support three modes: videoMain, videoSub and audio. When the network speed is bad, here you hadbetter select videoSub. If you select audio, you can only hear the sound but cannot see the video.For example:IP: 192.168.1.11HTTP Port number: 88User name: adminPassword: 123Here I can enter one of the following URLs in the VLC.1．rtsp://admin:123@192.168.1.11:88/videoMain2．rtsp:// @192.168.1.11:88/videoMain3．rtsp://:123@192.168.1.11:88/videoMain4．rtsp://admin@192.168.1.11:88/videoMainOpen the VLC, and go to Media(Open Network Stream option, then enter the URL into VLC.Figure 2.13
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 18Figure 2.14Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview.Figure 2.15
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 19Figure 2.16If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guideabout How to configure port forwarding.NOTE:If you modify the camera’s username or password, you had better reboot the camera, or else the new username andpassword cannot take effect when you enter the authentication in the VLC.2.4 IP camera connection to the serverDevice supports ONVIF 2.2.1 protocol,You can easily access the NVR with ONVIF or server with ONVIF.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 203 Surveillance Software GUIPlease refer to the Quick Installation Guide if you install the camera at first time. After finishing quick installation, youcan take time to learn the operation of the software.3.1 Login WindowFigure 3.1Please check the login window above, it was divided to 4 sections from no. 1 to 4.Section1 Enter the Username and passwordThe default administrator username is admin with no password, please reset the username and password at first using andprevent unauthorized users login the camera.Section2 StreamThe camera supports two stream modes: Main stream and sub stream. If you want to access the camera form LAN, hereyou can select Main stream. If you want to access the camera from Internet, here we recommend sub stream.NOTE:When the network bandwidth is badly you’d better select Sub Stream and the video will be more fluency.Section3 Select the languageYou can select the language you need via click on the language drop-down list to switch.Section4 Login the cameraClick Login button and you will see the surveillance windows.(If login the camera for the first time, the page that modifythe username and password will appears.)2134
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 213.2 Modify the Username and PasswordWhen you log in for the first time, it will come to the operating of modify the username and password automatically.Figure 3.1Enter the New Username, New password and Confirm the password.Click Modify button, then you will see the login page again.3.3 Surveillance WindowFigure 3.3126937845
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 22Section1 FOSCAM Logo/ LiveVideo / Settings buttons: FOSCAM LOGO: Path to surveillance window. Click this button and back to the surveillance window: Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and doadvanced settings.Section2 Multi-Device WindowThe firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You can addother cameras in multi-camera panel.Figure 3.4Section3 Mode/ Stream / Mirror/ Flip buttonsMode1) 50Hz ---------Indoor surveillance (Region: Europe, China)2) 60Hz ---------Indoor surveillance (Region: USA, Canada)3) Outdoor Mode------Outdoor surveillanceStreamThe default stream supports multiple modes, For example: 0/720P/30fps/2M meanings: Stream type no. / Resolution /Maximum frame rate/ Bit rate. (Different models support different specific mode. )1) Stream type no. : The number is used to identify the stream type.2) Resolution
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 23The lowest resolution is QVGA. The bigger the resolution, the better of the image quality is. If you are accessing thecamera via internet and want to get more fluent video streaming, please select resolution VGA.3) Maximum frame rateWhen the video format is 50Hz, the maximum frame rate is 25 fps. When the video format is 60Hz, the maximum framerate is 30 fps. You should lower frame rate when the bandwidth is limited. Normally, when the frame rate above 15, youcan achieve fluently video.4) Bit rateGenerally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration shouldcombine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that willlead to video cannot play well.You can reset the stream type on “Settings-> Video-> Video Settings” panel.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 24Howtodocruise?Firstly: Select one track in the track drop-down listSecondly: Click Start cruise button, the camera will cruise following the predefined path.Thirdly: Click stop button and finish cruising.Section6 IR LED LightsClick Infra led and there are three modes to adjust the infrared led: Auto, Manual and Schedule.Select one of theseAuto: Select it and the camera will adjust the infra led (on or off) automatically.Manual: Select it and turn off the infra led manually.Schedule: Select it and the IR led light will be off at the schedule period. If you want to define or change the IRled lights schedule time, please go to Settings→Video→IR LED Schedule page.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 25Section7 Image quality settingsIn this page, you can tune Hue, Brightness, Contrast, Saturation, and Sharpness to get higher quality.Section8 OSDIf you have added time and camera name in the video, you can see it in the live window.Go to Settings ---Basic settings---Camera name panel, and you can change another device name. The default devicename is anonymous.Go to Settings ---Basic settings---Camera time panel and adjust the device time.Go to Settings ---Video---On Screen Display panel, you can add or no add OSD.Section9 Play/Stop/ Talk/Audio/ Snap/ Record/ Full screen button1------Play Click it to play the video of the camera2------Stop Click it to stop the video of the camera3------ Talk: Click the button and the icon will become to , then talk to the microphone that connected with PC,people around the camera can hear your voice if the camera has connected with audio output device. Click the icon againand stop talking.4------ Audio Click the button and the icon will become to , you can hear the sound around the camera if thecamera has connected with other audio input device through the Audio Input port of the camera, Click the icon again andstop audio.5----- Snap: Click it to make snapshot and it pop up a window which picture you snapshot, right click in the window andsave the picture to anywhere you want.6----- Record: Click the icon and the camera start recording, you can see a green dot in the live window. Clickagain and stop recording. The default storage path is C:\IPCamRecord. You can change the storage path: Go to Settings->Record-> Storage Location panel.1235674
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 267------Full Screen Click it to make full-screen, or you can double click the surveillance screen to make full-screen.Double click again and exit full-screen.Onscreen Mouse ControlRight click the mouse and you can adjust the screen ration, full screen and Zoom up.Figure 3.5Keep ration: Select it and the camera will adjust the size of live window based on the computer monitor automatically.Sometimes there is a black border around the video, please select Keep ration to get a better visual quality.Figure 3.6Full Screen: Select it and Click it to make full-screen, press ESC and exit full-screen.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 27Zoom up/down: Click it and the live view will be digital zoomed up, then click Zoom Down and the live view back tooriginal size.Figure 3.7NOTES:1 This camera don’t support Pan/Tilt function, so here cann’t allow to use Screen PTZ.2 For Mac OS, the plugin cannot support Onscreen Mouse function, so you cannot allow to use it.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 284 Advanced Camera SettingsClick the button “Settings”, goes to Administrator Control Panel to make advanced camera settings.4.1 Device StatusDevice Status contains four columns: Device Information, Device Status, Session Status and Log, it will show youvarious information about your camera.4.1.1 Device InformationCamera Model: The model of the device.Camera Name: The Device Name is a unique name that you can give to your device to help you identify it. Click BasicSettings and go to Device Name panel where you can change your camera name. The default device name is anonymous.Camera ID: Display the MAC address of your camera. For example Device ID is 008414350787, the same MAC IDsticker is found at the bottom of the camera.Camera Time: The system time of the device. Click Basic Settings and go to Camera Time panel and adjust the time.System Firmware version: Display the System Firmware version of your camera.App Firmware version: Display the application firmware version of your camera.Plug-in version: Display the plug-in version of your camera4.1.2 Device StatusOn this page you can see device status such as Alarm status, NTP/DDNS status, WIFI status and so on.Figure 4.2
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 294.1.3 Session statusSession status will display who and which IP is visiting the camera now.Figure 4.34.1.4 LogThe log record shows who and which IP address accessed or logout the camera and when.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 30Figure 4.4Reboot the camera and clear the log records.4.2 Basic SettingsThis section allows you to configure your Camera Name, Camera Time, Mail, User Accounts and Multi-Device.4.2.1 Camera NameDefault alias is anonymous. You can define a name for your camera here such as apple. Click Save to save your changes.The alias name cannot contain special characters.Figure 4.54.2.2 Camera TimeThis section allows you to configure the settings of the internal system clocks for your camera.Click the page number and go to thecorrespondingpagetoseemorelogs.Fill in one page number, click Go buttonandgo to the correspondingpage.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 31Figure 4.6Time Zone: Select the time zone for your region from the drop-down menu.Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server. Choose theone that is closest to your camera.Sync with PC: Select this option to synchronize the date and time of the Network Camera with your computer.Manually: The administrator can enter the date and time manually. Please select the date and time format.use DST: Select the use DST, then select the daylight saving time from the drop-down menu.Click Save button to submit your settings.NOTE: If the power supply of camera is disconnect, you need set the camera’s time again.4.2.3 User AccountsHere you can create users and set privilege, visitor,operator or administrator. The default administrator user accountsare admin with a blank password.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 32Figure 4.7How to change the password?Firstly, select the account which you want to change the password, then select “Change password”, enter the oldpassword and the new password, lastly click modify to take effect.Figure 4.8How to add account ?Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can seethe new added account on the Account list.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 33Figure 4.9Figure 4.10Delete : Select the account which you want to delete, then click Delete button to take effect.NOTE:The default administrator account cannot be deleted, but you can add other administrator users.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 344.2.4 Multi-CameraIf you want to view multi-surveillance screens on one window, you need to login one camera, and set it as the maindevice, and do Multi-Device Settings, add other cameras to the first one camera. Before you do multi-cams settings, youneed to assign different port such as 81, 82, 83, 84, 85, 86, 87, 88 to the cameras if there is 8 cams installed.The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you canboth add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on onewindow.Add cameras in LANIn Multi-Device Settings page, you can see all devices searched in LAN. The 1st Device is the default one. You can addmore cameras in the list in LAN for monitoring. The camera’s software supports up to 9 IP Cameras onlinesimultaneously. Click The 2nd Device and click the item in the Device List in LAN, the Alias, Host and Http Port will befilled in the boxes below automatically. Enter the correct username and password then click Add. Add more cameras inthe same way.Figure 4.11Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you which series thecamera belongs to.2EntertheUsernameandpassword of the 2nd camera .1 Click it, camera model, alias,host and HTTP Port will befilled in the following boxesautomatically .3 Click Add to take effect .
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 35Figure 4.12Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added.Figure 4.13
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 36Figure 4.14Add cameras in WANIf you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name.Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNSsettings in chapter 4.3.3)Login to the first camera using a DDNS domain name and port.Figure 4.15Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera’s name, DDNS domain name, port number.Enter user name and password and then choose Add.Use DDNS domain name and port to login .Make sure each camera you need addcould login with DDNS name and port .
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 37Figure 4.161----- The camera model: MJ or H264.2----- The 2nd camera’s name3----- Fill in the 2nd camera’s DDNS host not LAN IP4 ---- Enter the 2nd camera’s user name and password5---- Click Add button and to take effectNOTE:Here the Host must be entered as the second camera’s DDNS domain name, not its LAN IP.23451
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 38Figure 4.17Return to video window. You will see all of the cameras accessible through the internet.When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras viainternet.Figure 4.18
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 394.3 NetworkThis section will allow you to configure your camera’s IP, PPOE, DDNS, Wireless Settings, UPnP, Port, Mail Settingsand FTP Settings.4.3.1 IP ConfigurationIf you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet ofyour router or computer.Figure 4.19Changing settings here is the same as using the IP Camera Tool.It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you don’tknow the subnet mask, gateway and DNS server, you can check your computer’s local area connection as follows:Control Panel--Network Connections--Local Area Connections --Choose Support--Details.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 40Figure 4.20Figure 4.21If you don’t know the DNS server, you can use the same settings as the Default Gateway.Set the same Subnet Mask andgateway of the camera with yourPC .There are two DNS servers . Youcan set any of them . Same withgateway is also OK .
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 414.3.2 Wireless SettingsStep 1: Choose “Settings” on the top of the camera interface, and go to the “Network” panel on the left side of the screen,then click “Wireless Settings.”Click the Scan button and the camera will detect all wireless networks around the area. It should also display your routerin the list (Figure 4.31).Figure 4.22Step 2: Click the SSID (name of your router) in the list, the corresponding information related to your network, such asthe name and the encryption, will be filled into the relevant fields automatically.You will only need to fill in the password of your network. Make sure that the SSID, Encryption and the password youfilled in are exactly the same for your router.Click the Page number to see other wirelessnetworks devices if there are more than 10.Click the Scan buttonto search for wirelessnetworks.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 42Figure 4.23Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable. Never shutdown the power of the camera until the IP camera is able to connect to the wireless network.The LAN IP address will disappear on the window of IP Camera Tool when the camera is configuring a wirelessconnection. Wait about 1 minute, the camera should obtain a wireless connection, and the LAN IP of the camera willshow again on the window of the IP Camera Tool. The IP address may have changed after the camera receives a wirelessconnection; we recommend setting a static local IP address if this IP address changes by right clicking the camera in IPCamera Tools, setting a static IP, and pushing OK (see Figure3.35/3.36).Congratulations! You have set up the wireless connection of the camera successfully.NOTE :If you fail to make a wireless connection, please refer to your seller or contact us directly for assistance.4.3.3 PPPoEIf you are using a PPPoE connection, enable it and enter the User Name and Password for your PPPoE account.1 Click the SSID of your routerand the relevant informationwill be filled in the fieldsautomatically.2 Enter thepassword ofyour router .
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 43Figure 4.244.3.4 DDNSFOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domainname, you can also use the third party domain name.FOSCAM domain nameHere take cp4911.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see thedomain name.Figure 4.25Now you can use http:// Domain name + HTTP Port to access the camera via internet.Take hostname cp4911.myfoscam.org and HTTP Port no. 8000 for example, the accessing link of the camera viainternet would be http://cp4911.myfoscam.org:8000Restore DDNS to factory: If you have configured Third Party DDNS successfully, but you want to use Manufacturer’sDDNS again , here click this button and start Manufacturer’s DDNS Service.Third Party Domain Name Settings
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 44User can also use third part DDNS, such as www.no-ip.com. ,www. 3322.comHere take www.no-ip.com for example :①①Step 1 Go to the website www.no-ip.com to create a free hostnameFirstly: Login on www.no-ip.com and click No-IP Free to register.Figure 4.26Please register an account step by step according to instructions on www.no-ip.comAfter registration, please login your email which used to register. You will receive an email from website, please clickthe link to activate your ACCOUNT as indicated in email.Secondly: Login the link with the registered username and password to create your domain name.Click here to register
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 45Figure 4.27Figure 4.28Please create the domain name step by step according to instructions on www.no-ip.comStep 2 DO DDNS Service Settings within the CameraPlease set DDNS Settings within the camera by hostname, a user name and password you’ve got from www.no-ip.comTake hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example.Firstly, goes to option of DDNS Settings on the administrator panel.Secondly, select No-Ip as a server.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 46Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as DDNSdomain and server URL, Then click save to make effect. The camera will restart and to take the DDNS settings effective.Fourthly, after the restart, login the camera, and go to option of Device Status on the administrator panel, and check ifthe DDNS status is successful.If failed, please double check if you have input the correct hostname, user name, and password, and try to redo thesettings.NOTE :If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS andthe Foscam Domain Name cannot work at the same time, the last time you configured will take effect.②②Do port forwarding within the routerExample: The camera’s LAN IP address is http://192.168.8.100:2000Firstly, login the router, goes to the menu of Port Forwarding or Port Trigger (or named VirtueServer on some brands of router). Take Linksys brand router as an example, Login the router, and goes to Applications &Gaming->Single Port Forwarding.Secondly, Create a new column by LAN IP address & HTTP Port No. of the camera within the router showed as below.Figure 4.29③Use domain name to access the camera via internetAfter the port forwarding is finished, you can use the domain name+ http no. to access the camera via internet. Takehostname ycxgwp.no-ip.info and http no. 2000for example, the accessing link of the camera via internet would be http://ycxgwp.no-ip.info:2000Assign a nameas you like here .Fill the Media Port no. of thecamera on the column ofExternal Port and Internal Port .
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 474.3.5 UPnPFigure 4.30The default UPnP status is closed. You can enable UPnP, then the camera’s software will be configured for portforwarding. Back to the “Device Status” panel, you can see the UPnP status:Figure 4.31The camera’s software will be configured for port forwarding. There may be issues with your routers security settings,and sometimes may error. We recommend you configure port forwarding manually on your router (Figure 4.30).4.3.6 PortThis camera supports HTTP Port / HTTPS Port/ ONVIF Port. HTTP Port is used to access the camera remotely.HTTP port : By default, the HTTP is set to 88. Also, they can be assigned with another port number between 1 and65535. But make sure they can not be conflict with other existing ports like 25, 21.Figure 4.32Another way to change the HTTP port no.Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP address,
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 48and click on ”Network Configuration”, this brings up the network configuration box as shown in Figure 4.34 and 4.35.Figure 4.33Figure 4.34Step 2: Enter the username and password of the Administrator (default username is admin with a blank password), andclick “OK” to apply changes.Step 3: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed. In our example it waschanged to 2000, so we see http://192.168.8.102:2000 in IP Camera Tool. Also, the LAN IP address is now fixed at astatic IP address of http://192.168.8.102:2000. This IP address will not change even if the camera is powered off andback on, the camera will remain on this LAN IP address. This is very important that a static LAN IP address is set, oryou may have problems later with remote access and seeing the camera remotely if the camera loses power andreconnects on a different LAN IP address. Make sure you set a static LAN IP address!Figure 4.35Select which camerayou’d like to change theport for, and right click .Modify the Http Port .Enter the Username andpassword,click OK.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 49NOTE: If the camera cannot be accessed, please make sure the port forwarding is succeed.HTTPS port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS port.Sometimes you need to add the url to the Trusted Sites,Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options.Next, click the Security tab, then click the Trusted sites button.Figure 4.36ONVIF port: By default, the ONVIF port is set to 888. Also, they can be assigned with another port number between 1and 65535(except 0 and 65534). But make sure they can not be conflict with other existing ports.4.3.7 Mail SettingsIf you want the camera to send emails when motion has been detected, here Mail will need to be configured.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 50Figure 4.371----- SMTP Server/ Port /Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25.Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usually is None. If you useGmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587,which port you choose should be decided by which Transport Layer Security you select.2-----SMTP Username/ password: ID account and password of the sender email address3----- Sender E-mail Mailbox for sender must support SMTP4----- Receiver Mailbox for receiver need not support SMTP, you can set 4 receivers5----- Save Click Save to take effect6----- Test Click Test to see if Mail has been successfully configured.Click Test to see if Mail has been successfully configured.123456
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 51Figure 4.38If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail.Figure 4.39If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct andagain select Test .1) Cannot connect to the server2) Network Error. Please try later3) Server Error4) Incorrect user or password5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server7) The message is denied by the server. Maybe because of the anti-spam privacy of the serverTest result .
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 528) The server does not support the authentication mode used by the device4.3.8 FTP SettingsIf you want to upload record images to your FTP server，you can set FTP Settings.Figure 4.40Figure 4.41FTP server: If your FTP server is located on the LAN, you can set as Figure 4.41.If you have an FTP server which you can access on the internet, you can set as Figure 4.42.Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 53FTP Mode: Here supports two modes: PORT and PASV.Username/password: The FTP account and password.Click Save to take effect.Click Test to see if FTP has been successfully configured.4.3.9 P2PAccess the camera by smart phone (Android or iOS operating system)First of all, you need to open the P2P function of the camera at “Settings-->Network-->P2P.”Figure 4.1Search and install Foscam Viewer on Google Play and App Store for for Android and iOS devices.If you want to know more details of the iOS APP or Android APP, see the iOS App User Manual or Android AppUser Manual.4.4 VideoThis section allows you to configure Video stream settings, On screen display and Snapshot settings.4.4.1 Video SettingsThere are two ways to set the stream video settings. They are main stream video settings and sub streamvideo settings.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 54Figure 4.42Stream type: There are four types to identify different streams you have set.Resolution: The camera supports multiple types, For example: 960P, 720P, VGA. The higher the resolution is,the clearer video will become. But the code flux will become larger too, and it will take up more bandwidth.(Different models support different specific types. )Bit rate: Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rateconfiguration should combine well with the network bandwidth. When the bandwidth is very narrow, and bitrate is large, that will lead to video can not play well.Frame rate: Note that a larger frame size takes up more bandwidth. When the video format is 50Hz, themaximum frame rate is 25 fps. When the video format is 60Hz, the maximum frame rate is 30 fps. You shouldlower frame rate when the bandwidth is limited. Normally, when the frame rate above 15, you can achievefluently video.Key Frame Interval: The time between last key frame and next key frame. The shorter the duration, the morelikely you will get a better video quality, but at the cost of higher network bandwidth consumption.4.4.2 On Screen DisplayThis page is used to add timestamp and device name on the video.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 55Figure 4.43Display Timestamp: There are two options: Yes or NO. Select Yes and you can see the system date on the video,Display Camera Name: There are two options: Yes or NO. Select Yes and you can see the device name on the video,4.4.3 Privacy ZoneThis page is used to add privacy zone on the video.Figure 4.44There are two options: Yes or NO. Select Yes, then click “Set Privacy Zone” and draw a privacy area on the video, theprivacy area will be black on the video.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 56Figure 4.45Click OK button and return to the Privacy Zone page, click Save to take effect.Back to the surveillance window, you can see the privacy area as the following picture:Figure 4.464.4.4 Snapshot SettingsOn this page you can set the snapshot pictures’ image quality and the storage path.The privacy zone
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 57Figure 4.47Image Quality: Low, Middle and High. The higher the quality, the picture will be clearer.Alarm Pictures Save Path: FTP. If you have done FTP and Alarm settings, when alarming, the camera will snappictures to the FTP automatically.Enable timing to captureTo enable capture interval, follow the steps below:1Select Enable timing to capture2 Capture interval:The interval time between two captures.3 Select the capture timeCapture anytimeClick the black button up the MON, you will see all time range turn red. When something moving in the detectionarea at anytime, the camera will capture.Specify an capture scheduleClick the week day words, the corresponding column will be selected. For example, click TUE, the all column ofTUE turns to red, that means during Tuesday whole day, the camera will capture.Press the left mouse and drag it on the time boxes, you can select the serial area,4Click Save button to take effect.4.4.5 IR LED ScheduleOn this page you can set the schedule time for switching IR LED lights. When parameter Mode is set to theSchedule on the Live Video window, At these schedule time, the IR LED lights will be turned off.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 58Figure 4.484.4.6 Lens Distortion CorrectionOn this page you can set the distortion correction. There are three options: Low, Medium, High.Figure 4.49If you replace the lens, the image has found distortion, uneven and so on, you can modify the Select TheDistortion Correction Parameter to calibration images.4.5 Alarm4.5.1 Motion DetectionIP Camera supports Motion Detection Alarm, when the motion has been detected, it will send emails orupload images to FTP.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 59Figure 4.50To enable motion detection, follow the steps below:1 Enable Motion detection2Sensitivity---- It supports three modes: Low, Middle and High. The higher the sensitivity, the camera will be moreeasily alarmed. Select one motion sensitivity.3 Trigger interval--- The interval time between two motion detections. Here supports5s/6s/7s/8s/9s/10s/11s/12s/13s/14s/15s. Select one interval time.4 Select the alarm indicatorsWhen the motion has been detected, the alarm status will turn to Detect alarm.Figure 4.51There are three alarm indicators:A Camera Sound and PC SoundIf the camera has connected with a speaker or other audio output device, if you select Camera Sound or PCSound, when the motion has been detected, the people around the camera will hear beep alarm sound.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 60B Send E-mailIf you want to receive alarm emails when motion is detected, you must select Send E-mail and set MailSettings first. The alarm email cannot contain the alarm picture if you have not selected Take Snapshot.C Take SnapshotIf you select this checkbox, when the motion has been detected, the camera will snap the live view window asa still picture and load it to the FTP. Make sure you have set FTP and set FTP as the storage path inVideo->Snapshot settings panel.If you select Send Email, at the same time the picture will be send to you as an attachment.Time interval: The interval time between two pictures.D IO OutputIf IO alarm is triggered and IO alarm output device will always alarm (sound alarm is issued a warning sound,alarm lights in flash etc.). Click "Clear IO alarm output" , the alarm output device will stop alarming. If IO alarmis triggered again after alarm interval, IO alarm output device will be restart.5 Set detect areaClick set detect area and it pop up a window, then you can draw the detection area. Click Back button aftersettings. When something moving in the detection area, the camera will alarm.Figure 4.526 Alarm Schedule①Alarm anytime when motion is detectedClick the black button up the MON, you will see all time range turn red. When something moving in the detection area atanytime, the camera will alarm.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 654.6 Record4.6.1 Storage LocationOn this page you can change the manually recording storage path, the default storage path is C:\IPCamRecord.Figure 4.61Recording Location : FTP.Local Recording Location: For Windows OS, the manual recording path is C:/ IPCamRecord, you can change anotherone. For MAC OS, the manual recording path is: / IPCamRecord.4.6.2 Alarm RecordFigure 4.624.6.3 Local Alarm LocationOn this page you can enable local alarm record, and select the local alarm record time.Figure 4.63
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 664.6.4 Schedule RecordingIf your recording Location is FTP, on the page you can configure the schedule record.Figure 4.64You can select the main stream or sub stream from the drop-down.You can set the store path of the recording file on the Storage Location page.Stream: You can select the main stream or sub stream from the drop-down.You can set the store path of the recording file on the Storage Location page.Click Save button to take effect.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 674.8 FirewallThis section explains how to control the access permission by checking the client PC’s IP addresses. It is composed ofthe following columns: Block access from these IP addresses and Only allow access from these IP addresses.Figure 4.67Enable firewall, If you select Only allow access from these IP addresses and fill in 8 IP addresses at most, only thoseclients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera. Ifyou select Block access from these IP addresses, only those clients whose IP addresses are in the IP list cannot access theNetwork Camera.Click Save to take effect.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 684.9 SystemIn this panel, you can back up/restore your camera settings, upgrade the firmware to the latest version, restore the camerato default settings and reboot the device.4.9.1 Back-up& RestoreClick Backup to save all the parameters you have set. These parameters will be stored in a bin file for future use.Click Browse and select the parameters file you have stored, then click Submit to restore the restore the parameters.Figure 4.684.9.2 System UpgradeClick Browse, choose the correct bin file( System firmware or Web UI) and then click System upgrade.Don’t shut down the power during upgrade. After upgrading, you can see the upgrade result.Figure 4.69If you want to verify the firmware version of you camera, please go to Device Status-> Device Information Page tocheck.Upgrade Firmware by IP Camera ToolDouble click the IP Camera Tool shot icon , select the Camera IP that you want to upgrade the firmware. Then
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 69select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade.Figure 4.70Figure 4.71CAUTION: If your camera works well with the current firmware, we recommend not upgrading. Please don’t upgradethe firmware unnecessarily. Your camera may be damaged if misconfigured during an upgrade.NOTE:1) Don’t upgrade the firmware through the web UI in WAN, or else the upgrade may be failed.2) Please ensure you have download the correct firmware package for your camera before upgrading. Read the upgradedocumentation (readme.txt file) in the upgrade package before you upgrade.3) Upon downloading the firmware check the sizes of the .bin files. They must match the size in the readme.txt file. Ifnot, please download the firmware again until the sizes are the same. Your camera will not function correctly if acorrupt .bin file is used.4) Normally, only Device WEB UI need to be upgrade, please do not try to upgrade the Device Firmware.5) Never shut down the power of the camera during upgrade until the IP camera restart and get connected.6) After upgrade successfully, please clear the cache of browser, uninstall the old plugin and re-install it, then reset thecamera to the default factory settings before using the camera.Enter the User name andpassword .
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 704.9.3 Factory ResetClick Factory Reset button and all parameters will return to factory settings if selected.The default administrator username is admin with a blank password.Figure 4.724.9.4 RebootClick Reboot to reboot the camera. This is similar to unplugging the power to the camera.Figure 4.735 Operation Example5.1 Motion DetectionSceneAssume that user A use Foscam IP camera FI9804W. He wants to configure the motion detection alarm. when the motionhas been detected, it will send emails or upload images to FTP.Procedure1. Choose Alarm >Motion Detection.TheMotion Detection page appears. Configure the motion detection alarmparameters, as shown in figure 5.1.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 71Figure 5.12. If you select the Send E-mail on the Motion Detection page, then you need to configure the mail message.Choose Alarm >Motion Detection.TheMotion Detection page appears. Configure the mail parameters, as shown infigure 5.2.Figure 5.23. If you select the Take Snapshot on the Motion Detection page, you need to configure the capture settings and FTPstorage path.Choose Video >Snapshot Settings.TheSnapshot Settings window appears. Configure the parameters, as shown infigure 5.3.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 72Figure 5.3Choose Network >FTP Settings.TheFTP Settings page appears. Configure the parameters, as shown in figure 5.4.Figure 5.45.2 Modify the Camera Name and Time on the videoSceneAssume that user A need to modify the camera name and time upper left corner of the video.Procedure1. Choose Basic Setting >Camera Name.TheCamera Name page appears. Configure the parameters, as shown infigure 5.5.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 73Figure 5.52. Choose Basic Setting >Camera Time.TheCamera Time page appears. Configure the parameters, as shown infigure 5.6.Figure 5.66 Phone APPsFOSCAM provides APP for Android and iOS system, which helps to view and listen to your world anywhere......anytime. Search and install Foscam Viewer on Google Play for Android devices, search and install FoscamViewer on APP Store for iOS devices.If you would like to read more details on the Android APP or iOS APP, Please refer to the Android APP UserManual or iOS App User Manual.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 747 APPENDIX7.1 Frequently Asked QuestionsNOTE:Any questions you would meet, please check Network connections firstly. Check the working status revealedby the indicators on the network server, hub, exchange and network card. If abnormal, check the network connections.7.1.1 How to download and install the ActiveX for Firefox usersFor the first time login the camera, it may prompt you to download plugin .Figure 7.1Drag the download file to Firefox web page and it will prompt you to Install it.Click here to downloadthe plugin.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 75Figure 7.2Reboot the Firefox after the plugin installation is successfully completely, then relogin the camera again, you can see thesurveillance windowNOTE:If you could not view living video after running the ActiveX, only a red cross in the center of thevideo or just a black screen. Please change another port number to try.Make sure all firewall or antivirus software on your computer does not block the active download and installation. If youare unable to run the ActiveX control, try shutting down the firewall or antivirus program.7.1.2 How to download and install the ActiveX for Google Chrome usersFor the first time login the camera, it will prompt you to download the ActiveX.Click Install Now .
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 76Figure 7.3Download the plugin and drag it to the Extensions page of Google Chrome.Figure7.4Click Add button to install the Plugins.Click Add button to install the plugin .
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 77Figure 7.5Reboot the browser and re-login the camera, you will see the surveillance window.7.1.3 I have forgotten the administrator passwordTo reset the administrator password, you had better unplug the network cable firstly. After that, press and hold down theRESET BUTTON about 5 seconds. Releasing the reset button, the password will turn to the factory default.Default administrator username/password: admin with blank password7.1.4 Subnet doesn’t matchCheck whether your ip camera in the same subnet of your computer. The step is Control Panel -- Network Connections-- Dbclick Local Area Connections -- Choose General -- Properties.(Figure 4.23/4.24) Check subnet mask, IP addressand gateways. When you set IP address please make sure they are in the same subnet. Otherwise you can't access camera.7.1.5 Camera can not recordCamera can not record when I click Record button or I can’t change the manually record path.When you use Windows7 or Vista, you may be not able to do manually record or change the record path because of thesecurity settings of computer.There are two ways to resolve this problem:1 Please add the camera as a trusted site to resolve this issue. The steps areIE browser--Tool--Internet Properties--Security--Trusted sites--Sites--Add2 Open IE browser, then right click, select “Run as administrator”7.1.6 No Pictures ProblemsThe video streaming is transmitted by the ActiveX controller. If ActiveX controller isn’t installed correctly you will seeClick Add button to installthe plugin .
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 78no video image. You can resolve this problem by this way:Download ActiveX controller and set the safety property of IE in the PC when you view it first time: IEbrowser--Tool--Internet Proper--Security--Custom Level--ActiveX control and Plug-ins. Three options of front should beset to be “Enable”, The ActiveX programs read by the computer will be stored. As follows:Enable: Download unsigned ActiveX controlsEnable: Initialize and script ActiveX controls not marked as safeEnable: Run ActiveX controls and plug-insFigure 7.6If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Don’tuse port 8000.Figure 7.7NOTE:Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could not seevideo, please shut down firewall or anti-virus software to try again.7.1.7 Can’t access IP camera in internetThere are some reasons:1 ActiveX controller is not installed correctly
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 792 The port which camera used is blocked by Firewall or Anti-virus software. Please change another port number and tryagain. (Figure6.7)3 Port forwarding is not successful(Figure4.30)Check these settings and make sure they are correct.7.1.8 UPnP always failedUPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port forwardingautomatically because of firewall or anti-virus software. It also has much relation with router’s security settings. So werecommend you do port forwarding manually. You can view your camera in internet successfully after you do portforwarding manually in your router.7.1.9 Camera can not connect wirelessIf your camera could not connect wireless after you set wireless settings and plug out the cable. Please check whetheryour settings are correct or not.Normally, camera can’t connect wireless mainly because of wrong settings.Make sure broadcast your SSID; use the same encryption for router and camera.7.1.10 Remove the plug-inRemove the plug-in from IEIf you need to remove the plug-in from IE, please open an IE page.Go to Tools-->Manage Add-ons-->Show All add-ons-->then find the ocxIPcam Control, double click to removeit.Camera will prompt you to install the latest one when next logging.(Do not login your camera during the deleting, or the plug-in won't removed caused it is running.)
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 80Figure 7.8Remove the plug-in on SafariIf you need to remove the plug-in from Safari, please open a Finder window.From the Finder menu bar click Go ---> Go to FolderCopy then paste the following:Library/Internet Plug-InsClick Go then move to the Internet Plug-Ins.Find the fsIPCam.bundle file, and delete it.Camera will prompt you to install the latest one when next logging.Figure7.9Remove the plug-in from ChromeIf you need to remove the plug-in from Google Chrome, please open a new tab.Click Customize and Control Google Chrome,thengotoTools ---> Extensions.Find the IPCAM extension, and click the junk icon to remove it.Camera will prompt you to install the latest one when next logging.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 81Figure 7.10Remove the plug-in from FirefoxIf you need to remove the plug-in from Firefox, please open a new tab.Click the Firefox icon on the top right, then go to Add-ons.Find the npIpcam 2.0.1.x, and click the Remove button to delete it.Please follow a restart to take the change effect.Camera will prompt you to install the latest one when next logging.Figure 7.11
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 827.2 Default ParametersDefault network ParametersIP address: obtain dynamicallySubnet mask: obtain dynamicallyGateway: obtain dynamicallyDDNS: Embedded FOSCAM DDNS ServiceUsername and passwordDefault admin username: admin with a blank password7.3 SpecificationITEMS FI9803WImage Sensor Sensor High Definition Color CMOS SensorDisplay Resolution 1.0 MegapixelsMin. Illumination 0 Lux (With IR Illuminator)LensLens Type Glass Lensfocal length f: 4mm(option 2.8mm,6mm,8mm)Aperture F1.2Angle of View 70°VideoImage Compression H.264Image Frame Rate 30fps(60Hz), 25fps(50Hz), downward adjustableResolution 720P(1280 x 720), VGA(640 x 480), QVGA(320 x 240)Stream dual streamImage adjustment The hue, brightness, contrast, saturation, sharpness areadjustableFlip image flip and mirrorInfrared mode Automatic or manualNight visibility Infrared lamp array, night vision range up to 20 metersNetworkEthernet One 10/100Mbps RJ45 portWireless IEEE 802.11b/g/n (FI9803W only)Remote Access P2P DDNSNetwork Protocol IP, TCP, UDP, HTTP, HTTPS, SMTP, FTP, DHCP, DDNS,UPnP, RTSP, ONVIFSystemRequirementsOperating System Microsoft Windows 2000/XP, Vista, 7;Mac OSBrowser Microsoft IE6 and above version or compatible browser;Mozilla Firefox;Google Chrome;Apple Safari.Other FeaturesMotion Detection Alarm via E-Mail, upload alarm snapshot to FTPPrivacy Block Set privacy area manuallyUser Accounts Three levels user role
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 83Firewall Supports IP FilteringReset Reset button is availablePowerPower Supply DC 12V/1.0APower Consumption 5.5 Watts (Max.)PhysicalDimension(mm) 153(L)x 92(W)x 86(H)Gross Weight 696gNet Weight 380gEnvironmentOperating Temperature -20°C ~ 55°C (-4°F ~ 131°F)Operating Humidity 20% ~ 85% non-condensingStorage Temperature -20°C ~ 60°C (-4°F ~ 140°F)Storage Humidity 0% ~ 90% non-condensingCertification CE,FCC,RoHSWarranty Limited 2-year warranty
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 887.4 CECE Mark WarningThis is a Class A product.7.5 WARRANTYShenZhen FOSCAM Intelligent Technology Limited.("FOSCAM") values your business and always attempts to provideyou the very best of service.No limited hardware warranty is provided by FOSCAM unless your FOSCAM product ("product") was purchased froman authorized distributor or authorized reseller. Distributors may sell products to resellers who then sell products to endusers. No warranty service is provided unless the product is returned to an authorized return center in the region wherethe product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warrantyimplications.If you purchase your FOSCAM product from online store, please contact the point-of-purchase and ask forreturn/replacement/repair service.Hardware Warranty InformationFOSCAM provide 2-year limited warranty for naked product and 6-month limited warranty for accessories.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 89Limited Hardware WarrantyFOSCAM products are warranted to be free from manufacturing defects in materials and workmanship starting from theshipping date of FOSCAM.This limited hardware warranty does not cover:Software, including the software added to the products through our factory-integration system, software thatincluded in the CD,etc.Usage that is not in accordance with product instructions.Failure to follow the product instructions.Abuse firmware upgrade without the authorized technician’s guidance.Normal wear and tear.Return ProceduresPlease read FOSCAM warranty policy & policy of your reseller first before sending items back topoint-of-purchase.Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA) number beforereturning the product. If the product you received is suspected to be defective and the product warranty has notexpired, The RMA number will allow your reseller to track your return much easier and help them expediteprocessing your request.After receiving your RMA case number, pack the item(s) very well with the original box and all the originalaccessories included such as power adapters, brackets, cables, manuals, and driver CD disks.Write your RMA number and the return reason (the problem of the product) on the warranty card along with thecomplete package to send them back.Replacement ServicesIf customers ask for replacement service, please contact point-of-purchase and follow their policy.Our technicians will inspect all items returned for replacement requests. If the retuned product is found in workingorder, we will return the same item received. However customers shall be responsible for all shipping & handlingcharges incurred for getting the units back to customers.If returned products are found defective, we will replace the product and assume the shipping cost for sending backthe replacement unit to customers.If for any reason, we are unable to provide a replacement of the original returned item(s). You will have a choice fora “Substitute” item at the same equal value.We do not provide exchange and replacement due to normal hardware upgrade according the market after 14 daysafter the product is delivered.Our technicians will test the product before send out the replacement, any other demand for more than two timesreplacement for the same product during replacement limit will be rejected.Replaced products are warranted from the balance of the former warranty period.Warranty ForfeitureWarranty is void if purchase from unauthorized distributor or reseller.Warranty is void if trade-mark, serial tags, product stickers have been removed, altered or tampered with.Warranty is void for mishandling, improper use, or defacing the product.Abuse firmware upgrade without the authorized technician’s guidance.Warranty is void for physical damage, altered, either internally or externally, improper or inadequate packagingwhen returned for RMA purposes.
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 90ShippingIf products are defective or damaged under normal use or operation in the replacement limit, distributors or resellersare responsible for the shipping cost the product back to customers, customers should assume the shipping cost sendthe product to the point-of-purchase.During replacement limit, if customers ask for replacement due to the product does not fit for customer’s personalexpectation, customers should responsible for both shipping fee.Customers shall be responsible for both shipping fee if their product beyond the replacement limit but still inwarranty limit.Repair Service Out Of WarrantyFOSCAM provide extra repair service for product that out of warranty, it is chargeable. The total fee containsdevice cost and service fee. Device cost (including accessories) is the standard uniform price provide by FOSCAM.Different region may have different service fee, please contact the point-of-purchase to confirm that before you askfor this service.Our technicians will quote the total price after detect the product, If customers refused to repair after the quotation,customers need pay for the test fee, $3.5/hour. If agree with the quotation, test will be free.Repaired product out of warranty will obtains 3-month warranty from the date of the product back to customers.Limitation of LiabilityFOSCAM is not responsible for other extra warranty or commitment promised by resellers, if your resellerpromised some extra commitment or warranty; please ask for written documents to protect your rights and interests.FOSCAM does not offer refunds under any circumstances. Please contact the point-of-purchase and follow theirrefund/return policy.FOSCAM shall not be liable under any circumstances for any consequential, incidental, special or exemplarydamages arising out of or in any connection with this agreement or the products, including but not limited to lostprofits, or any claim based on indemnity or contribution, or the failure of any limited or exclusive remedy toachieve its essential purpose or otherwise. Purchaser's exclusive remedy, as against FOSCAM, shall be the repair orreplacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longeravailable for any reason, FOSCAM reserves the right to explain it without incurring any liability.All rights reserved. FOSCAM and the FOSCAM logo are trademarks of ShenZhen FOSCAM IntelligentTechnology Limited., registered in the U.S. and other countries.Warranty is void if damage has resulted from accident, dismantle, abuse, or service or modification by someoneother than the appointed vendor, souse, fission or the spare part has been over the period of warranty.Warranty is void if product is damaged due to improper working environment or operation. (For example, impropertemperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power,static electricity, using wrong power adapter, etc.)Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM.Damage caused by improper installation of third-party products.Warranty is void if damaged for irresistible cause, such as earthquake, fire, lightning, flood, etc.Product beyond limited warranty.Fee
wwwwww.foscam.co.foscam.commShenzhenShenzhen FoscamFoscam IntelligentIntelligent TechnologyTechnology Co.,Co., LimitedLimitedTel:Tel: 8686 755755 26742674 56685668 Fax:Fax: 8686 755755 26742674 51685168 918 OBTAINING TECHNICAL SUPPORTWhile we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experiencesome issues or have questions that this User’s Guide has not answered.If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If ourreseller cannot provide service, please contact our service department: tech@foscam.com .FCC Caution: Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. IMPORTANT NOTE: FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment .This equipment should be installed and operated with minimum distance 20cm between the radiator& your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonableprotection against harmful interference when the equipment is operated in a commercial environment.This equipment generates,uses,and can radiate radio frequency energy and,if notinstalled and used in accordance with the instruction manual,may cause harmful interferece to radio communications.Operation of this equipment in a residential area is lik ely to causeharmful interference in which case the user will be required to correct the interference at hisown expense. Note: This equipment has been tested and found to comply with the limits for a Class A digital

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