Siemens Optipoint 500 Economy Users Manual ManualsLib Makes It Easy To Find Manuals Online!
2014-12-11
: Siemens Siemens-Optipoint-500-Economy-Users-Manual-121375 siemens-optipoint-500-economy-users-manual-121375 siemens pdf
Open the PDF directly: View PDF 
.
Page Count: 104
| Download | |
| Open PDF In Browser | View PDF |
HiPath 1200
optiPoint 500 economy
optiPoint 500 basic
optiPoint 500 standard
optiPoint 500 advance
User Guide
Before You Begin
Before You Begin
These operating instructions describe the optiPoint 500 economy, optiPoint 500 basic,
optiPoint 500 standard, and optiPoint 500 advance telephones running on your
HiPath 1200.
They describe all functions you can use from your telephone. If you find that some functions you wish to use are not available on your telephone, they have not been configured
for you and your telephone. In this case, please consult service personnel.
Important Notes
Do not operate the telephone in environments where there is a danger of
explosions.
For best performance, use original Siemens accessories!Æ page 93
Never open the telephone or a key module.
If you encounter any problems, contact your service personnel.
Never allow the telephone to come into contact with staining or aggressive liquids such as
coffee, tea, juice, or soft drinks. For information on telephone maintenance Æ page 94.
The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or
which may change as a result of further development of the products.
An obligation to provide the respective characteristics shall only exist if expressly agreed
in the terms of contract.
The trademarks used are owned by Siemens AG or their respective owners.
Mark
The device conforms to the EU guideline 1999/5/EG, as attested by the CE
mark.
This device has been manufactured in accordance with our certified environmental management system (ISO 14001). This process ensures that energy consumption and the use of primary raw materials are kept to a minimum, thus reducing waste production.
2
Before You Begin
All electrical and electronic products should be disposed of separately from
the municipal waste stream via designated collection facilities appointed by
the government or the local authorities.
The correct disposal and separate collection of your old appliance will help
prevent potential negative consequences for the environment and human
health. It is a precondition for reuse and recycling of used electrical and electronic equipment.
For more detailed information about disposal of your old appliance, please
contact your city office, waste disposal service, the shop where you purchased the product or your sales representative.
The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by
the directive 2002/96/EC. Countries outside the European Union may have
other regulations regarding the disposal of electrical and electronic equipment.
3
Contents
Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Basic Operating Instructions. . . . . . . . . . . . . . . . . . . .8
Characteristics and Ways to Connect Your optiPoint 500 . . . . . . . . . . . . 8
Control Panel optiPoint 500 economy/basic/standard . . . . . . . . . . . . . . . 9
Control Panel optiPoint 500 advance with optiPoint key module . . . . . 10
How to Use these Operating Instructions. . . . . . . . . . . . . . . . . . . . . . . 11
Screen Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Service personnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Accessing Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
... Interactively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
... Via the Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . 13
... With Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Making Calls – Basic Functions . . . . . . . . . . . . . . . .15
Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answering a Call With the Handset . . . . . . . . . . . . . . . . . . . . . . . . .
Answering a Call with the Speaker (Speakerphone Mode) . . . . . . .
Dialing/Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Off-Hook Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
On-Hook Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switching to Speakerphone Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Switching to the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Open Listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning the Microphone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calling a Second Party (Consultation Hold) . . . . . . . . . . . . . . . . . . . . . .
Switching to the Party on Hold (Toggle) . . . . . . . . . . . . . . . . . . . . .
Combining the Calling Parties into a Three-Party Conference . . . . .
Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Variable Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call Forwarding in the Carrier Network
and Forwarding Multiple Subscriber Numbers (MSN) . . . . . . . . . . .
Using Call Forwarding - No Answer (CFNA) . . . . . . . . . . . . . . . . . .
Using Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Storing a Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Answering a Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking and Canceling a Saved Callback . . . . . . . . . . . . . . . . . . . .
4
15
15
16
17
17
17
18
18
19
19
20
21
22
22
22
23
24
24
25
26
27
27
27
28
Contents
Saving Repertory Dialing Numbers on a Key . . . . . . . . . . . . . . . . . . . . .
Using Repertory Dialing Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the Ring Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the Ring Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the Speakerphone to the Room Acoustics . . . . . . . . . . .
Adjusting the Receiving Volume During a Call . . . . . . . . . . . . . . . . .
Adjusting the Display to a Comfortable Reading Angle . . . . . . . . . .
Display Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the Display Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
29
30
31
31
31
31
32
32
32
32
Making Calls – Convenience Functions . . . . . . . . . 33
Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Accepting a Specific Call for Your Colleague . . . . . . . . . . . . . . . . . . 33
Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Answering a Call with a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Answering Calls from the Entrance Telephone and Opening the Door
35
Accepting a Call From an Answering Machine . . . . . . . . . . . . . . . . 36
Dialing/Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using a Caller List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using Speed-Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Select from Directory (Alphanumeric Search) . . . . . . . . . . . . . . . . . 42
Talking to Your Colleague With a Speaker Call . . . . . . . . . . . . . . . . 43
Automatic Connection Setup/Immediate Connection/Hotline . . . . . 44
Reserve Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Assigning a Station Number/MSN . . . . . . . . . . . . . . . . . . . . . . . . . . 45
During a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Preventing and Allowing Call Waiting (Automatic Camp-On)
(Data Transmission Protection/Camp-On Protection) . . . . . . . . . . . 47
Turning the Call Waiting Tone On and Off . . . . . . . . . . . . . . . . . . . . 48
Parking a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Conducting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Activating Tone Dialing/DTMF Suffix Dialing . . . . . . . . . . . . . . . . . . 51
Transferring a Call after Announcement . . . . . . . . . . . . . . . . . . . . . 51
If You Cannot Reach a Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Call Waiting (Camp-On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Busy Override - Joining a Call in Progress . . . . . . . . . . . . . . . . . . . . 52
Using Night Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Entry Voice Mail (EVM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Configuring the Personal Voice Mailbox . . . . . . . . . . . . . . . . . . . . . 55
Activating the Personal Voice Mailbox. . . . . . . . . . . . . . . . . . . . . . . 55
Checking the Personal Voice Mailbox . . . . . . . . . . . . . . . . . . . . . . . 55
Activating AutoAttendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
5
Contents
Operating/Setting the Voice Mailbox and
AutoAttendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Saving Functions and Procedures . . . . . . . . . . . . . .59
Assigning Functions to Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Assigning a Procedure (Operating Steps) to a Key . . . . . . . . . . . . . . . . 62
Checking the Key Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Using Other Team Functions . . . . . . . . . . . . . . . . . . .64
Turning Group Call On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Accepting a Call for Another Member of Your Team . . . . . . . . . . . . . . 67
Privacy/Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Turning Do Not Disturb On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Caller ID Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Monitoring a Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trace Call: Identifying Anonymous Callers . . . . . . . . . . . . . . . . . . . . . .
Locking the Telephone to Prevent Unauthorized Use . . . . . . . . . . . . . .
Saving Your PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
68
68
69
70
70
72
Checking and Assigning Call Charges. . . . . . . . . . .73
Displaying Call Charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Dialing with Call Charge Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Using Other Functions/Services . . . . . . . . . . . . . . . .75
Appointments Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Saving Appointments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Timed Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Music on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Resetting Services and Functions
(System-Wide Cancellation for a Telephone). . . . . . . . . . . . . . . . . . . . .
Using System Functions from Outside
(DISA: Direct Inward System Access) . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Functions in ISDN via Code Dialing (Keypad Dialing) . . . . . . . . .
Operating a Switch (Relay) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Check Switch/Relay Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Confirming/Deactivating an Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning off an Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reject on Busy,
Switching Telephone to Busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fax Details and Message on Answering Machine . . . . . . . . . . . . . . . .
6
75
75
76
77
77
77
79
80
80
81
81
82
82
Contents
System Administration/
Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Enable Remote Administration
and Software Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Service Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Resetting the System Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the Language/Country. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Date and Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring System Speed-Dial Numbers . . . . . . . . . . . . . . . . . . . . . . .
83
83
84
84
85
86
87
Terminal Mode - optiPoint application module. . . 89
Labeling, Documentation and Accessories . . . . . . 91
Labeling Key Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Attaching a Station Number Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using PC-based Telephony Applications . . . . . . . . . . . . . . . . . . . . . . . .
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
91
92
92
92
93
Fixing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Telephone Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Responding to Error Messages on the Screen . . . . . . . . . . . . . . . . . . . 95
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Overview of Functions and Codes . . . . . . . . . . . . . 101
7
Basic Operating Instructions
Basic Operating Instructions
Characteristics and Ways to Connect Your optiPoint 500
optiPoint 5001
economy
basic
standard
advance
12
12
12
19
Full-duplex speakerphone feature
-
-
;
;
Display backlight
-
-
-
;
function keys
Headset Æ page 93
connected with
•
built-in interface
-
-
-
;
•
adapter
-
;
;
;
•
handset interface
;
;
;
;
USB interface
-
;
;
;
Interface for add-on equipment
-
;
;
;
Option bays
0
1
1
2
1)
8
The name and model of your telephone are printed on the base of your optiPoint 500.
Basic Operating Instructions
Control Panel optiPoint 500 economy/basic/standard
Key field - fixed function keys:
Program/Service
Redial
Mute or Internal
Speaker
Display,
Speaker
for open listening 2 lines with
24 chars
and ring tones
Keypad
LEDs
Key field –
freely programmable keys
Handset
Fixed
function key:
Release
Keys for
telephone
settings
Keys for scrolling to
functions
Key for
confirming
a function
Microphone for speakerphone
mode
(optiPoint 500 standard only)
9
Basic Operating Instructions
Control Panel optiPoint 500 advance with optiPoint key module
Key field - fixed function keys:
Program/Service
Redial
Mute or Internal
Speaker
Illuminated DisSpeaker
for open listening play,
2 lines with
and ring tones
24 chars
Keypad
LEDs
Key field –
freely programmable keys
Handset
Fixed
function key:
Release
Keys for
telephone
settings
10
Keys for scrolling to
functions
Key for
confirming
a function
optiPoint key module
with additional
programmable keys
Microphone for speakerphone mode
Basic Operating Instructions
Step by Step
How to Use these Operating Instructions
This symbol indicates special notices and additional information.
You will find a graphic representation of the steps in logical sequence in the left column. Below is an explanation of the symbols:
n Lift the handset.
t Replace the handset.
s Conduct a call.
o Enter a telephone number or code.
dd Enter the code.
u or v
Press volume controls on the telephone.
Program/Service
Press the key.
Speaker
Press the illuminated key.
Press the flashing key.
: Currently available option appears on the screen.
Consult?
> Ring
If you want to use the displayed option, confirm with
the : key.
: Search for options.
Press the < > keys,
tone?
until the option appears on the screen.
Then press the : key to confirm your selection.
Screen Displays
Please dial
Return to held call?
>
Line 1 displays prompts, error messages or acknowledgment messages, depending on the situation.
Line 2 displays functions that you can confirm by pressing :. If the symbol ">" appears on the right, you can
press < > to access further options.
11
Basic Operating Instructions
Step by Step
Service personnel
References to service personnel usually mean the person responsible for programming your HiPath 1200.
Service personnel have access to appropriate PC tools.
12
Basic Operating Instructions
Step by Step
Accessing Functions
... Interactively
You can select some functions while the telephone is
idle, for example:
> Forwarding
: Use < > to scroll to a function and press : to ex-
on?
ecute it.
You can select other functions directly depending on
the situation. Example: you call a number, but the line
is busy:
: Press : to confirm.
Callback?
or
> Directory?
: Use < > to scroll to a function and press : to execute it.
... Via the Program/Service menu
First press the "Program/Service" key. You then see a list
of selection options, such as: “#0=Reset services?“
Æ page 77.
Press the key.
Program/Service
> #0=Reset
: Use < > to scroll to a function and press : to ex-
services?
ecute it.
or
rd Enter the code directly.
The ”Overview of Functions and Codes” Æ page 101
contain a list of codes. However, they are also displayed
on screen along with the corresponding function.
You can find further options such as "*82=Do not disturb on?" in Program/Service under “More features“.
These options are available when the telephone is idle
or during a call, but without code.
Program/Service
> More
features?
> *97=Do
Press the key.
: Use < > to scroll to a function and press : to execute it.
not disturb on?
: Use < > to scroll to a function and press : to execute it.
13
Basic Operating Instructions
Step by Step
... With Function Keys
If you saved a function on a key Æ page 59, you can access it directly as follows:
Press the Mute key to execute the function.
14
Making Calls – Basic Functions
Step by Step
Making Calls – Basic Functions
Answering Calls
Special default ring signaling is set for your telephone:
•
•
•
•
•
When you receive an internal call or callback, your
telephone rings once every four seconds (singletone sequence).
When you receive an external call, your telephone
rings twice in rapid succession every four seconds
(dual-tone sequence).
When you receive a call from the entrance telephone, your telephone rings three times in rapid succession every four seconds (triple-tone sequence).
If a call is waiting, you hear a short tone (beep) every
six seconds.
When you receive a timed reminder, your telephone
rings twice (double-tone sequence, i.e. long ring followed by short ring).
The number and/or name of the caller appears on the
display unless suppressed by the caller.
If a name is saved in your HiPath 1200 for the caller’s
station number, it is displayed (if configured by the service personnel).
The service personnel can also program the system to
display the multi-station number (MSN) dialed in the
case of external calls or the name assigned to the MSN.
Answering a Call With the Handset
The telephone rings. The caller is displayed.
n Lift the handset.
u or v
To raise or lower the volume, keep pressing the keys until the desired call volume is set.
15
Making Calls – Basic Functions
Step by Step
Answering a Call with the Speaker (Speakerphone Mode)
This function is not available with
optiPoint 500 economy and optiPoint 500 basic.
The telephone rings. The caller is displayed.
Press the key. The LED lights up.
Speakerphone mode.
Speaker
u or v
To raise or lower the volume, keep pressing the keys until the desired call volume is set.
•
•
•
16
Tell the other party that you are using speakerphone mode.
The speakerphone works bests at a low receiving volume.
The ideal distance between the user and the
telephone set in speakerphone mode is
about 50 cm (approx. 20 inches).
Making Calls – Basic Functions
Step by Step
Dialing/Making Calls
You can make free internal calls to all users who are connected to the HiPath 1200.
If authorized, you can also make external calls to users
in the public telephone network.
You can get the internal station numbers and external trunk access codes from the service personnel.
If this function has been configured (consult service personnel), your HiPath 1200 automatically
dials the least expensive connection for external
calls (Least Cost Routing LCR). If the least expensive connection is not available, the name of the
default carrier or the advisory text "Expensive
connection" appears on the display and you will
hear an alerting tone.
Off-Hook Dialing
n Lift the handset.
o • For internal calls, enter the internal station number.
•
For external destinations, enter the external trunk
access code and the external station number.
The called party does not answer or is busy:
t Replace the handset.
or
Speaker
Press the key. The LED goes out.
On-Hook Dialing
o • For internal calls, enter the internal station number.
•
For external destinations, enter the external trunk
access code and the external station number.
17
Making Calls – Basic Functions
Step by Step
The other party answers with speaker:
n Lift the handset.
or On-hook dialing: use speakerphone mode (not available
with optiPoint 500 economy and optiPoint 500 basic).
The called party does not answer or is busy:
Press the key. The LED goes out.
Speaker
or
Release
Press the key.
Your HiPath 1200 may also be programmed so
that you have to either press the Internal key or
enter the internal code before you dial an internal
number.
To call an external party, you have to enter an external code before dialing the party’s telephone
number (automatic trunk seizure/prime line is not
active; consult service personnel).
When automatic trunk seizure is active, you will
hear a continuous tone when you lift the handset.
Switching to Speakerphone Mode
This function is not available with
optiPoint 500 economy and optiPoint 500 basic.
Precondition: You are conducting a call with the handset.
Speaker
and t Hold down the key and replace the handset. Then release the key and continue the call.
Switching to the Handset
This function is not available with
optiPoint 500 economy and optiPoint 500 basic.
Precondition: You are engaged in a call in speakerphone mode.
n and s Lift the handset. Continue the call.
18
Making Calls – Basic Functions
Step by Step
Open Listening
You can let other people in the room join in on the call.
Let the other party know that you have turned on the
speaker.
Precondition: You are conducting a call with the handset.
Activating this function:
Press the key. The LED lights up.
Speaker
Deactivating this function:
Press the key. The LED goes out.
Speaker
Ending a Call
t Replace the handset.
or
Press the key. The LED goes out.
Speaker
or
Release
Press the key.
19
Making Calls – Basic Functions
Step by Step
Redialing a Number
The last ten telephone numbers dialed are stored automatically.
You can redial them simply by pressing a key.
The station number appears on your screen for two seconds and is then dialed.
Press the key once to dial the number last dialed.
Redial
Press the key twice to dial the next-to-last number dialed.
Press the key three times to dial the third-to-last number dialed.
etc.
Displaying, dialing or deleting saved station numbers or switching to other lists
You can display, dial, and delete specific saved station
numbers (external and internal). You can also change to
other lists, such as, the caller list Æ page 37.
Press the key repeatedly, but at least twice.
The automatically stored number is displayed.
Redial
: The next stored number is displayed. Press the "OK" di-
Next?
alog key to confirm four selection.
> Time/date
or
sent?
> Call?
> Other
: Select and confirm.
or
:
or
Lists?
:
or
> Delete?
:
> Exit?
:
or
If this feature is configured (consult service personnel), account codes entered are also saved
Æ page 74.
20
Making Calls – Basic Functions
Step by Step
Turning the Microphone On and Off
To prevent the other party from listening in while you
consult with someone in your office, you can temporarily switch off the handset microphone or the handsfree
microphone. You can also switch on the handsfree microphone to answer an announcement via the tele¦phone speaker (speaker call, Æ page 34).
Speakerphone mode is not available with
optiPoint 500 economy and optiPoint 500 basic.
Precondition: You are conducting a call. The microphone is switched on.
Press the key. The LED lights up.
Mute
or
Press the illuminated key. The LED goes out.
Mute
or
> Mute
on?
: Select and confirm.
> Mute
off?
:
or
If your HiPath 1200 is configured for automatic
line seizure (consult service personnel), there is
no mute key. The Internal function is assigned to
the key Æ page 18.
21
Making Calls – Basic Functions
Step by Step
Calling a Second Party (Consultation
Hold)
You can call a second party while engaged in a call. The
first party is placed on hold.
Consult?
: Confirm.
o Call the second party.
Return to the first party:
Return to held call?
: Confirm.
Quit and return?
:
or
or
Program/Service
qd Press the key. The LED lights up. Enter the code. The
LED goes out.
Switching to the Party on Hold (Toggle)
> Toggle/Connect?
Program/Service
: Select and confirm.
or
qf Press the key. The LED lights up. Enter the code. The
LED goes out.
Combining the Calling Parties into a ThreeParty Conference
> Conference?
Program/Service
: Select and confirm.
or
qg Press the key. The LED lights up. Enter the code. The
LED goes out.
Connecting the other parties to each other
> Transfer?
22
: Select and confirm.
Making Calls – Basic Functions
Step by Step
Transferring a Call
If the person you are speaking to wants to talk to another colleague of yours, you can transfer the call that
colleague.
Consult?
> Start
: Confirm.
or
transfer?
:
o Enter the number of the party to which you want to
transfer the call.
If this function has been configured (contact the
service personnel), you can also transfer a call to
busy stations.
The busy station is called as soon as the ongoing
call is over.
s Announce the call, if necessary.
t Replace the handset.
> Transfer?
or
: Select and confirm.
If this function is enabled (consult the responsible service personnel), you can also set up a connection between two external parties using the
transfer function.
If the function has not been enabled, a connection can only be set up between two external
parties if you first confirm the prompt "Externalexternal transfer, Confirm transfer".
Otherwise you receive a callback from the waiting connection.
Please note that the costs for the external-external call will be billed to the transferring party.
The duration of connections between two external parties can be set by the service personnel.
23
Making Calls – Basic Functions
Step by Step
Call Forwarding
Using Variable Call Forwarding
You can forward calls immediately to different internal or
external telephones (destinations).
> Forwarding
on?
: Select and confirm.
or
qee Enter the code.
o Enter the destination number.
•
•
For internal destinations, enter the internal station
number.
For external destinations, enter the external code
and the external station number.
: Confirm.
Save?
Deactivating call forwarding:
> Forwarding
off?
: Select and confirm.
or
ree Enter the code.
When call forwarding is active, a special dial tone
sounds when you lift the handset and "to:..." appears in the display.
24
Making Calls – Basic Functions
Step by Step
Call Forwarding in the Carrier Network
and Forwarding Multiple Subscriber Numbers (MSN)
If this function has been configured (consult service
personnel), you can forward calls to your HiPath 1200
multiple subscriber numbers (MSN) (DID number) directly within the carrier network.
For example, you can forward your phone line to your
home phone after business hours.
> Trunk
FWD on?
: Select and confirm.
or
qjh Enter the code.
1=immediate?
: Select and confirm the line type you wish to use.
or
> 2=on
no reply?
> 3=on
busy?
: Forward after delay (can be set by service personnel
using "MSN/Delay").
or
:
or
e or f or g Enter the code.
o Enter the number of the external destination (without the
external code).
: Confirm.
Save?
o Enter the desired MSN.
: Confirm.
Save?
Deactivating call forwarding:
> Trunk
FWD off?
: Select and confirm.
or
rjh Enter the code.
: Confirm the displayed call forwarding type.
or
e or f or g Enter the activated call forwarding type.
o Enter the forwarded MSN.
25
Making Calls – Basic Functions
Step by Step
: Confirm.
Save?
When call forwarding is active, a special dial tone
sounds when you lift the handset and "MSN
to:..." appears in the display.
Using Call Forwarding - No Answer (CFNA)
Calls that you do not answer after six rings (=default,
can be set by service personnel) or that arrive while you
are busy can be forwarded to a telephone of your
choice.
Press the key. The LED lights up.
Program/Service
> More features?
> Forw. No Reply
on?
: Select and confirm.
: Select and confirm.
or
qeh Enter the code.
o Enter the destination number.
•
•
For internal destinations, enter the internal station
number.
For external destinations, enter the external code
and the external station number.
: Confirm.
Save?
Deactivating call forwarding - no answer:
> Forw.
No Reply off?
: Select and confirm.
or
reh Enter the code.
When call forwarding - no answer is activated,
"CF-NR to:..." appears briefly on the display after
you replace the handset.
26
Making Calls – Basic Functions
Step by Step
Using Callback
If a user is busy or is not answering, you can store an
automatic callback. This feature saves you from having
to make repeated attempts to reach the user.
You receive a callback,
• When the other party is no longer busy
• When the user who did not answer has conducted
another call.
Storing a Callback
Precondition: You have reached a busy line or no one
answers.
Callback?
: Confirm.
or
qil Enter the code.
or Your HiPath 1200 can also be programmed so that a
callback request is automatically saved ("Activation via
Timeout" is set to "Callback"; consult service personnel).
Callback set
Wait (approx. 3 seconds) until "Callback set" appears on
the display and there is a brief interruption in the busy
tone or ring tone.
Answering a Callback
Precondition: A callback was saved. Your telephone
rings: "Callback: ..." appears on the display.
n Lift the handset.
or
Speaker
Press the key. The LED lights up.
You hear a ring tone.
27
Making Calls – Basic Functions
Step by Step
Checking and Canceling a Saved Callback
> View
: Select and confirm.
callbacks?
or
ril Enter the code.
Deleting a displayed entry:
Delete?
: Confirm.
Ending callback display:
> Exit?
: Select and confirm.
or
Press the key. The LED goes out.
Program/Service
or
Speaker
28
Press the key. The LED goes out.
Making Calls – Basic Functions
Step by Step
Saving Repertory Dialing Numbers on
a Key
You can save a frequently dialed number on any free key
of your phone or accompanying equipment.
Press the key. The LED lights up.
Program/Service
> *91=Prog.
feature key?
: Select and confirm.
or
qme Enter the code.
Press the key. If the key is already in use, its assignment
appears on the display.
Change key?
: Confirm.
Repdial key?
: Confirm.
o Enter the station number.
In the case of external station numbers, please
always enter the external code (for example, 0).
You can insert dial pauses and switch to tone dialing for checking the answering machine.
Use the Redial
key to program a
dial pause between two digits. Pressing the r
key switches to tone dialing for the following digits.
: Confirm.
Save?
or If you make a mistake:
> Previous?
: Confirm.
Exit?
> Another
: Select and confirm. This deletes all entered digits.
or
key?
: Select and confirm.
29
Making Calls – Basic Functions
Step by Step
Simply press the key to dial a stored telephone
number Æ page 30.
If you have saved an internal station number, the
corresponding LED signals various states
Æ page 60
You can do this while a call is in progress.
Using Repertory Dialing Keys
Precondition: You have saved a station number on a repertory dialing key Æ page 29.
Press the key on which the number is saved.
You can also press the repertory dial key during a
call. This automatically sets up a consultation
Æ page 22.
30
Making Calls – Basic Functions
Step by Step
Telephone Settings
Adjusting the Ring Volume
u or v
Press one of these keys while the phone is idle.
: Confirm.
Ring volume?
u or v
To raise or lower the volume, keep pressing the keys until the desired volume is set.
: Save.
Adjusting the Ring Tone
> Ring
u or v
Press one of these keys while the phone is idle.
: Select and confirm.
tone?
u or v
To adjust the ring tone, keep pressing the keys until the
desired ring tone is set.
: Save.
Adjusting the Speakerphone to the Room
Acoustics
This function is not available with
optiPoint 500 economy and optiPoint 500 basic.
To help the other party understand you clearly while you
are talking into the microphone, you can adjust the telephone to the acoustics in your environment: "Quiet
room", "Normal room" and "Noisy room".
> Speakerphone
u or v
mode?
Press one of these keys while the phone is idle.
: Select and confirm.
u or v
To set the room type: Keep pressing these keys until
the setting you want appears on the screen.
: Save.
31
Making Calls – Basic Functions
Step by Step
Adjusting the Receiving Volume During a Call
Precondition: You are conducting a call.
u or v
u v simultaneously
To raise or lower the volume, keep pressing the keys until the desired volume is set.
Save.
Adjusting the Display to a Comfortable Reading Angle
You can swivel the display unit. Adjust the display unit
so that you can clearly read the screen.
Display Backlight
This function is only available with
optiPoint 500 advance.
A display backlight switches on automatically when
operating optiPoint 500 advance, for example, when dialing a call number . The backlight switches off automatically a few seconds after the last action is completed.
Adjusting the Display Contrast
The display has four contrast levels that you can set according to your lighting conditions.
> Display
contrast?
u or v Press one of these keys while the phone is idle.
: Select and confirm.
u or v Change the display contrast. Press the keys repeatedly
until the desired level is reached.
: Save.
32
Making Calls – Convenience Functions
Step by Step
Making Calls – Convenience
Functions
Answering Calls
Accepting a Specific Call for Your Colleague
You hear another telephone ring.
Press the key. The LED lights up.
Program/Service
> *59=Pickup
- directed?
: Select and confirm.
or
qim Enter the code.
o Enter the number of the telephone that is ringing.
Accepting calls in a team Æ page 67.
Rejecting Calls
You can reject calls which you do not wish to take.
The telephone rings. The caller is displayed.
Release
Press the key.
The caller hears a busy tone.
If a call cannot be rejected, your telephone will continue
to ring. The message "Currently not possible" is displayed.
33
Making Calls – Convenience Functions
Step by Step
Using the Speakerphone
A colleague addresses you directly over the speaker
with a speaker call. You hear a tone before the announcement. The other party’s name or station number
appears on the screen.
You can conduct the call with the handset or in speakerphone mode.
Speakerphone mode is not available with
optiPoint 500 economy and optiPoint 500 basic.
n Lift the handset and answer the call.
or
Mute off?
: Press the "OK" key to confirm your selection and answer
the call.
or
Press the key and answer the call.
Mute
If authorized (consult service personnel), you can
activate handsfree answerback (see below).
Then you don’t need to turn on the microphone
when answering an announcement. You can answer immediately in speakerphone mode.
If handsfree answerback is disabled (default setting), follow the procedure described above.
Placing a speaker call to a colleague Æ page 43.
Enabling and disabling handsfree answerback
> HF
answerback on?
> HF
answerback off?
: Select and confirm.
or
:
or
qmj or rmj Enter the code for "on" or "off".
34
Making Calls – Convenience Functions
Step by Step
Answering a Call with a Headset
: Your telephone rings. Confirm.
Answer?
Ending the call:
Press the key. The LED goes out.
Release
Answering Calls from the Entrance Telephone and Opening the Door
If an entrance telephone has been programmed, you
can use your telephone to speak to someone at the entrance telephone and to activate a door opener.
The following procedures require that the entrance telephone be connected via a Siemens TFE
adapter.
If you use other adapters, consult their manufacturer’s documentation.
Ask the responsible service personnel.
Speaking to visitors via the entrance telephone:
Precondition: Your telephone rings.
n Lift the handset within thirty seconds. You are connected to the entrance telephone immediately.
or
n Lift the handset after more than thirty seconds.
o Dial the entrance telephone number.
Opening the door from your telephone during a call
from the entrance telephone:
: Confirm.
Open door?
or
Press the key. The LED lights up.
Program/Service
> *61=Open
door?
: Select and confirm.
or
qje Enter the code.
If this feature is activated, you can call the entrance telephone and open the door.
35
Making Calls – Convenience Functions
Step by Step
Accepting a Call From an Answering Machine
You can accept a call from any answering machine if the
machine is connected to your system (consult service
personnel) and you have programmed the answering
machine number on a key Æ page 59.
The LED lights up. Press the key.
36
Making Calls – Convenience Functions
Step by Step
Dialing/Making Calls
Using a Caller List
If this feature is activated, the following calls will be
stored in three caller lists:
• 1=Not answered calls
• 2=Answered calls
• 3=Originated calls
The service personnel can specify if only external or external and internal calls are saved.
For each caller list, up to ten calls are stored in chronological order. Each call receives a time stamp. The display begins with the most current unretrieved entry. For
calls from the same caller, no new entries are added to
the caller list; the caller’s
Retrieving the caller list
> Caller
:
list?
or
rlf Enter the code.
1=Not answered calls ?
> 2=Answered
: Select and confirm the caller list you wish to use.
or
calls ?
> 3=Originated
:
or
calls ?
:
or
e or f or g Enter the code.
Next?
: To view other calls, confirm each subsequent display.
37
Making Calls – Convenience Functions
Step by Step
Ending retrieval
> Exit?
: Select and confirm.
or
Press the key. The LED goes out.
Program/Service
or
Press the key. The LED goes out.
Speaker
Displaying the call time and additional call information
Precondition: You have retrieved the caller list and the
selected call is displayed.
> Time/date
sent?
> View
station no.?
> View
name?
: Select and confirm.
or
:
or
> Name?
:
or
:
Dialing a station number from the caller list
Precondition: You have retrieved the caller list and the
selected call is displayed.
> Call?
: Select and confirm.
The caller is automatically deleted from the caller
list when a connection is finally set up.
Removing an entry from the caller list
Precondition: You have retrieved the caller list and the
selected call is displayed.
> Delete?
38
: Confirm.
Making Calls – Convenience Functions
Step by Step
Using Speed-Dial
You can assign station or system speed-dial numbers to
frequently called destinations.
• You can set up your own station speed-dialing numbers (max. 10) which are available only from your telephone.
• System speed-dial numbers (max. 500) are set up
by service personnel (Æ page 87) and can be used
from any telephone (if authorized, consult your service personnel).
Using station and system speed-dial numbers
Precondition: You have stored station speed-dial numbers (see below) or the service personnel has stored
system speed-dial numbers.
Press the key. The LED lights up.
Program/Service
*7=Use speed dialing?
: Confirm.
or
qk Enter the code.
o Enter a speed-dial number.
"*0" to "*9" = station speed-dialing.
"000" to "499" = system speed-dialing (consult service
personnel).
39
Making Calls – Convenience Functions
Step by Step
Saving/changing/deleting station speed-dial numbers and associated names
You can store the ten numbers which you use the most
and dial them using your own station speed-dial numbers: *0 through *9 (see above).
Press the key. The LED lights up.
Program/Service
> *92=Change
Speed Dial?
: Confirm.
or
qmf Enter the code.
If an optiPoint application module is connected
to your telephone, "Terminal Mode" activates
when your initiate the function Æ page 89.
The user prompts then appear on the
optiPoint application module’s display.
You can use the optiPoint application module
keys.
o Enter the speed-dial number you wish to use (*0 to
*9).
or
Next?
Next?
: Confirm.
: Confirm until the desired speed-dial number is displayed.
If a telephone number is already stored, the name (if entered) or the number will be displayed with the speeddial number.
> Change?
: Confirm.
o First enter the external code and then the external station number.
You can insert dial pauses and switch to tone dialing for checking the answering machine.
Use the Redial
key to program a
dial pause between two digits. Pressing the r
key switches to tone dialing for the following digits.
40
Making Calls – Convenience Functions
Step by Step
If applicable You can enter a name for the number you have entered.
This will be displayed when you dial the speed-dial number, and added to the internal directory Æ page 42.
> Enter
name?
: Confirm.
o Use the keypad to enter the desired name.
You can use the keypad with the digits as an alphanumeric keypad in this case and enter the names by pressing the appropriate keys one or more times as needed.
For example, you can enter the letter "R" by pressing the
"7" three times or the letter "E" by pressing the "3" twice.
Enter the following letters by using the same method.
• "1" and "#" = the last character entered will be deleted.
• "0" = space
• "*" = the next character entered will be capitalized.
Save?
: Confirm.
or If you make a mistake:
> Previous?
: Select and confirm. This deletes all entries.
> View
or If a name is displayed, you can display the stored telephone number.
: Select and confirm.
> View
station no.?
name?
> Delete?
> Exit?
or If a telephone number is displayed, you can display the
stored name.
: Select and confirm.
or Delete all entries for the speed-dial number.
: Select and confirm.
or
: Select and confirm.
41
Making Calls – Convenience Functions
Step by Step
Select from Directory (Alphanumeric Search)
The internal directory contains all station numbers, and
the station and system speed-dial numbers assigned to
a name (consult service personnel).
Precondition: Names have been assigned to the station/speed-dial numbers stored.
n Lift the handset.
or
Press the key. The LED lights up.
Speaker
Directory?
: Confirm.
The first entry is displayed on the screen.
If an optiPoint application module is connected
to your telephone, "Terminal Mode" activates
when your initiate the function Æ page 89.
The user prompts then appear on the
optiPoint application module’s display.
You can use the optiPoint application module
keys.
> Scroll
> Scroll
Next?
: To view further entries, confirm each subsequent display.
or
Previous?
: To view further entries, confirm each subsequent display.
or
o Enter the name you want to find, or just the first few letters, using the alphanumeric keypad.
You can use the keypad with the digits as an alphanumeric keypad in this case and enter the names by pressing the appropriate keys one or more times as needed.
For example, you can enter the letter "R" by pressing the
"7" three times or the letter "E" by pressing the "3" twice.
The first name with the entered letters is displayed.
Enter the following letters by using the same method.
If no entry exists for the entered letters or if entering letters is not permitted at this time, you will hear a short
beep.
42
Making Calls – Convenience Functions
Step by Step
To enter a space, press "0".
Pressing "1" automatically displays the first entry in the
internal directory.
The "*" and "#" keys have no function here.
> Delete
> Delete
If applicable
: Select and confirm each letter to be deleted. The last
Character?
letter entered is deleted. The first entry in the directory
is displayed when you have deleted all letters.
If applicable
: Select and confirm. All entered letters are deleted, and
Line?
the first entry in the internal directory is displayed again.
If applicable
> View
station no.?
> View
name?
: Select and confirm.
If applicable
: Select and confirm.
The entry you wish to dial appears on the screen.
> Call?
: Select and confirm.
Talking to Your Colleague With a Speaker Call
If the feature has been configured, you can make a
loudspeaker announcement to an internal user with a
system telephone without any action on their part.
Press the key. The LED lights up.
Program/Service
> *80=Speaker
call?
: Select and confirm.
or
qld Enter the code.
o Enter the station number.
Responding to a speaker call Æ page 34.
43
Making Calls – Convenience Functions
Step by Step
Automatic Connection Setup/Immediate Connection/Hotline
If this feature is activated (consult service personnel), a
connection to a specified internal or external destination
will be set up when you lift the handset.
n Lift the handset.
Depending on the setting, the connection is either set
up immediately or only after a preset period of time.
Reserve Trunk
You can reserve a busy trunk.
When the trunk is free, you receive a call and a message
appears on the display.
Precondition: The message "Reserve trunk?" appears
on your screen .
Reserve trunk?
: Confirm.
or
qil Enter the code.
"Trunk reserved" appears on the screen .
When the reserved trunk becomes free:
Your telephone rings. The display shows "Trunk is free".
n Lift the handset. You hear the CO dial tone.
o Enter the number of the external station.
If "Activation via Timeout" is set to "Callback" in
your HiPath 1200 (consult service personnel),
then the "Reserve trunk" function is not available.
44
Making Calls – Convenience Functions
Step by Step
Assigning a Station Number/MSN
You can selectively assign a specific multiple subscriber
number MSN (DID number) to your telephone before
making an external call. The assigned MSN then appears instead of the default MSN on the called party’s
display.
Press the key. The LED lights up.
Program/Service
> More features?
> *41=Temporary MSN?
: Select and confirm.
: Select and confirm.
or
qhe Enter the code.
o Enter the desired MSN or MSN index.
(Consult the responsible service personnel; in Manager/
System Settings/Temporary MSN, you can specify whether the entire MSN or only its abbreviated form should
be entered as the MSN index.)
o Dial the external number.
Hint: You can save the various operating steps,
including the MSN, to a single keyÆ page 62.
45
Making Calls – Convenience Functions
Step by Step
During a Call
Using Call Waiting
Callers can still reach you while you are engaged in another call. A signal alerts you to the waiting call.
You can either ignore or accept the waiting call.
When you accept the waiting call, you can either end
the first call or place it on hold and resume the call later
on.
You can also bar call waiting or the call waiting tone
Æ page 47, Æ page 48.
Answering a waiting call (call waiting, camp-on)
Precondition: You are engaged in a phone call and hear
a tone (every six seconds).
Ending the first call and answering the waiting call:
t Replace the handset. Your telephone rings.
n Answer the second call. Lift the handset.
Placing the first call on hold and answering the second call:
> Call
: Select and confirm.
waiting?
or
Press the key. The LED lights up. Enter the code.
Program/Service
qii
You are connected to the call waiting party immediately.
The first party is placed on hold.
Ending the second call and resuming the first one:
Quit and return?
: Confirm.
or
Program/Service
qd Press the key. The LED lights up. Enter the code.
or
t n Replace the handset. Your telephone rings. "Call:." appears on the screen. Lift the handset.
Switching to the party on hold (toggle)
> Toggle/Connect?
46
: Select and confirm.
Making Calls – Convenience Functions
Step by Step
or
Program/Service
qf Press the key. The LED lights up. Enter the code. The
LED goes out.
Combining the calling parties into a three-party
conference
> Conference?
: Select and confirm.
or
Program/Service
qg Press the key. The LED lights up. Enter the code. The
LED goes out.
Preventing and Allowing Call Waiting (Automatic Camp-On)
(Data Transmission Protection/Camp-On Protection)
You can prevent or allow a second call Æ page 46 from
being signaled by automatic camp-on during an ongoing
call.
Press the key. The LED lights up.
Program/Service
and
> *490=Campon
prot. on?
> #490=Campon
prot. off?
: Select and confirm.
or
:
or
qhmd Enter the code to prevent or allow call waiting.
or rhmd
If data terminals, such as, fax, PC with modem or
answering machine are connected, you should
activate data transmission protection/camp-on
protection for this port.
47
Making Calls – Convenience Functions
Step by Step
Turning the Call Waiting Tone On and Off
You can suppress the call waiting tone (emitted approximately every six seconds) for second calls.
Waiting calls are then only indicated on the display (Call
waiting?) or, if configured, by the flashing "Ringer cutoff"
key.Æ page 61
Press the key. The LED lights up.
Program/Service
> More features?
: Select and confirm.
> #87=Call waiting tone on? : Select and confirm.
> *87=Call
or
waiting tone
:
or
rlk oder qlk Enter code for "tone on" or "tone off".
48
Making Calls – Convenience Functions
Step by Step
Parking a Call
You can park up to ten calls, either internal, external, or
both. Parked calls can be displayed on and picked up
from another telephone. This feature is useful if you
want to continue a call at another phone.
Precondition: You are conducting a call.
Press the key. The LED lights up.
Program/Service
> *56=Park?
: Select and confirm.
d ... m Enter the number of the park slot (0 - 9) and make a note
of it. If the park slot number you entered is not displayed, it is already in use; enter another one.
Retrieving a parked call
Precondition: One or more calls have been parked. The
telephone is idle.
Press the key. The LED lights up.
Program/Service
> Retrieve
call?
: Select and confirm.
or
rij Enter the code.
d ... m Enter the park slot number you noted earlier.
If the park slot number you enter is not in use, you cannot retrieve the call.
If a parked call is not picked up, after a specific period of time the call is returned to the telephone
from where it was parked (recall).
49
Making Calls – Convenience Functions
Step by Step
Conducting a Conference
In a conference call, you can talk to as many as two
other parties at the same time. These may be internal
or external users.
> Start
o Call the first party.
conference?
: Select and confirm.
o Call the second station. Announce the conference.
> Conference?
Program/Service
: Select and confirm.
or
qg Press the key. The LED lights up. Enter the code. The
LED goes out.
A tone sounds every 20 seconds to indicate that a conference is in progress.
If the second party does not answer:
Return to held call?
: Confirm.
or
qd Enter the code.
Checking which parties are in the conference
> View
conf parties?
screen.
Next?
> Exit
: Select and confirm. The first station appears on the
list?
: Confirm to display the next party.
: To exit the list: Select and confirm.
Leaving a conference
t Replace the handset.
> End
50
or
conference?
: Select and confirm.
Making Calls – Convenience Functions
Step by Step
Activating Tone Dialing/DTMF Suffix Dialing
You can transmit dual-tone multifrequency (DTMF) signals to control devices such as an answering machine
or automatic information system.
o You can use the keys "0" through "9", "*", and "#" to transmit DTMF signals.
Transferring a Call after Announcement
If this function has been configured (consult service
personnel), you can use a speaker call (announcement,
Æ page 43) to announce a call in progress to a group of
users Æ page 64.
After a member of the group has accepted the call request, you can transfer the waiting party.
Precondition: You are conducting a call.
: Confirm. The other party is placed on hold.
Consult?
Press the key. The LED lights up.
Program/Service
> *80=Speaker
call?
: Select and confirm.
or
qld Enter the code.
o Enter the group’s station number.
s Announce the call.
When a member of the group accepts the call
Æ page 34, you are connected to this party.
t Replace the handset.
> Transfer?
or
: Select and confirm.
51
Making Calls – Convenience Functions
Step by Step
If You Cannot Reach a Destination
Call Waiting (Camp-On)
Precondition: You have dialed an internal number and
hear a busy signal. It is important that you reach the
called party.
Camp-on
Wait (approx. 6 seconds) until "Camp-on" appears on the
display and the busy tone is followed by the ring tone.
or Your HiPath 1200 can also be programmed so that a call
is not automatically camped on ("Activation via Timeout"
is set to "Callback"; consult your service personnel).
Callback?
: Confirm.
or
qil Enter the code.
"Camp-on" appears on the display and the busy tone
changes to the ring tone.
The called party can then respond Æ page 46.
The called party can prevent automatic call waiting Æ page 47.
Busy Override - Joining a Call in Progress
This function is only available if it has been configured
by the service technician (consult service personnel).
Precondition: You have dialed an internal number and
hear a busy signal. It is important that you reach the
called party.
> Override?
: Select and confirm.
or
qjf Enter the code.
The called party and person to whom this party is talking hear an alerting tone every two seconds.
If the called party has a system telephone with display,
the following appears on the screen: "Override: (station
no. or name)" and "Release?" .
You can now start talking.
52
Making Calls – Convenience Functions
Step by Step
Using Night Answer
When night answer mode is active, for example during
a lunch break or after office hours, all external calls are
immediately forwarded to a specific internal telephone
(night station).
The night station and the password for activating/deactivating it can be set by the service personnel.
In addition, the service personnel can specify times for
automatic activation/deactivation of the night answer
feature. Automatic night answer will not work if you manually activate/deactivate night answer.
Activating this function:
> Night
answer on?
: Select and confirm.
or
qhh Enter the code.
o Enter the code (consult service personnel)
Deactivating this function:
> Night
answer off?
: Select and confirm.
or
rhh Enter the code.
o Enter the code (consult service personnel)
When night answer mode is active, a special dial
tone sounds when you lift the handset.
Hint: If you save the function, including the code,
to a key, you can enable/disable Night answer
simply by pressing the key once Æ page 59.
53
Making Calls – Convenience Functions
Step by Step
Entry Voice Mail (EVM)
Your HiPath 1200 features an integrated voice memory
system called "Entry Voice Mail".
Your service personnel can configure up to 24 voice
mailboxes and four AutoAttendants for you.
If the voice mailbox auto-configuration feature was enabled by the service personnel, you can also configure
your voice mailbox yourself.
Your personal voice mailbox answers your calls, greets
the caller with your personal greeting or a standard announcement and lets the caller leave a message.
AutoAttendants not only issue announcements/greetings, they also let your callers reach you or your coworker directly.
Your service personnel can configure the following types of AutoAttendant:
• Automatic call acceptance without attendant functionality
The caller only hears a greeting.
• Greeting with attendant option
– The caller hears an announcement/music and is
then connected to the attendant, for example.
Example: "Hello. You have reached the offices of
XY. All our lines are busy now. Please wait a moment to be connected."
– The caller can reach an internal subscriber by dialing an internal station number after the greeting.
Example: "Hello. The person you have called is
unavailable right now. Dial 14 after the tone to
speak to someone else."
– The caller can reach an internal or external party
by entering a speed-dial number (0-9) after the
greeting.
Example: "Hello. For information on our product,
press "1" . To reach our hotline, press "2" ."
54
Making Calls – Convenience Functions
Step by Step
Configuring the Personal Voice Mailbox
If your service personnel has not configured a personal
voice mailbox for you, you can easily do it yourself.
Precondition: Service personnel enabled auto-configuration for voice mailboxes.
kmd Enter the code for "Entry Voice Mail" (default = 790).
o Enter the personal voice mailbox code number (default
= 1234). Take note of the announcement.
Please change the code number the first time
you access your voice mailbox.
Only numerals are permitted (0-9). Please do not
use "1234" or "0000".
If you have forgotten your code number, service
personnel can reset it to the default.
Activating the Personal Voice Mailbox
To ensure that calls reach the Entry Voice Mail, you
must activate call forwarding Æ page 24 or call forwarding - no answer Æ page 26 to the destination 790
(=Entry Voice Mail).
Using DISA Æ page 77, you can activate call forwarding
or call forwarding - no answer to the Entry Voice Mail for
your telephone from an external location.
Checking the Personal Voice Mailbox
Your telephone emits a signal when there are messages for you in your voice mailbox:
• If programmed, the "Mailbox" key flashes
Æ page 59.
• An appropriate advisory appears on the display with
the number of existing messages, for example "3
new messages" .
• You hear a special dial tone when you lift the handset.
55
Making Calls – Convenience Functions
Step by Step
Press the flashing "Mailbox" key.
or
kmd Enter the code for "Entry Voice Mail" (default = 790).
> Call
or
Voice Mail?
: Select and confirm.
o Enter the personal voice mailbox code number.
Follow the acoustic user prompts.
Checking the personal voice mailbox from another
internal telephone
kmd Enter the code for "Entry Voice Mail" (default = 790).
o Enter the personal voice mailbox code number.
o Enter the personal voice mailbox number (= own internal station number).
Follow the acoustic user prompts.
Checking the personal voice mailbox from an external telephone
o Set up a connection to your HiPath 1200.
Enter the MSN assigned by the EVM service personnel
(consult your service personnel).
or Call forwarding to the Entry Voice Mail is activated on
your telephone:
o q Enter your external station number (MSN) and press the
star key while the announcement is playing.
o Enter the personal voice mailbox code number.
o Enter the personal voice mailbox number (= own internal station number).
Follow the acoustic user prompts.
56
Making Calls – Convenience Functions
Step by Step
Activating AutoAttendants
If configured (consult your service personnel), you can
forward calls to AutoAttendants.
Configure call forwarding Æ page 24 or call forwarding no answer Æ page 26 on your telephone to the destination 741, 742, 743 or 744 (=default destinations for AutoAttendants, consult service personnel).
Operating/Setting the Voice Mailbox and
AutoAttendants
The Entry Voice Mail is operated by entering digits (tone
dialing).
1 = back, 2 = redo, 3 = next
8 and 0 for settings, recordings, and changes.
EVM provides context-specific announcements to help
you perform your operating tasks.
You cannot operate your voice mailbox or the AutoAttendant unless they are open.
kmd
Opening the voice mailbox/AutoAttendant
Enter the code for "Entry Voice Mail" (default = 790).
o Enter the personal voice mailbox code number or the
code number for the AutoAttendant (default = 0000).
o Enter the personal voice mailbox number (= own internal station number, not necessary for own telephone) or
the station number of the AutoAttendant (default = 741,
742, 743 or 744).
Follow the acoustic user prompts.
You can now operate/set your voice mailbox or your AutoAttendants with the following status announcements/
functions:
• Play back messages
(only for your personal voice mailbox)
There are no messages, new messages or old messages.
• Greeting 1 or greeting 2/
You can record up to two greetings.
If you do not record a greeting, the caller hears the
default system greeting.
The last greeting listened to/recorded activates.
57
Making Calls – Convenience Functions
Step by Step
•
•
•
Greeting control, "manual" or "automatic day/night
program".
Use "manual" to specify that the last greeting listened to/recorded under Greeting 1/2 is active.
With "automatic day/night program", greeting 1
(=day) or 2 (=night) is active depending on the day
and night answer feature in your HiPath 1200.
Message recording activated/deactivated
(only for your personal voice mailbox)
You can set whether or not callers are permitted to
leave messages for you.
The announced status is active.
Change code number
Your personal voice mailbox and the AutoAttendants
are protected against unauthorized access by a fourdigit code number.
The current code number is announced.
Please change the code number the first time you
use it.
Only numerals are permitted (0-9). Please do not
use "1234" or "0000".
If you have forgotten your code number, service personnel can reset it to the default.
If your HiPath 1200 is configured for automatic
line seizure (consult service personnel), you
must press the Internal key before you dial your
voice mailbox or an AutoAttendant Æ page 18.
58
Saving Functions and Procedures
Step by Step
Saving Functions and Procedures
You can save a frequently-dialed number Æ page 29, or
frequently-used functions/procedures (comprising several operating steps) to any free key on your telephone
or add-on device.
Assigning Functions to Keys
Press the key. The LED lights up.
Program/Service
> *91=Prog.
feature key?
: Select and confirm.
or
qme Enter the code.
Press the key. If the key is already in use, its assignment
appears on the display.
: Confirm.
Change key?
>
: Select and confirm the function, such as, "Do not dis-
turb".
All programmable functions appear on the
screen."Overview of Functions and Codes" Æ page 101
> Save
If applicable
incomplete?
Some functions (such as "Call forwarding or Night answer") accept incomplete entries. This means you have
to add more digits later on when you activate the function by pressing a key.
: Confirm.
Exit?
> Another
: Select and confirm.
or
key?
: Select and confirm.
Now press the key to access the function directly. If the function can be turned on and off,
such as "Do not disturb", pressing the key multiple times turns the function on and off.
59
Saving Functions and Procedures
Step by Step
Meaning of LED Signals for Saved Functions:
Call forwarding, Forwarding - trunk, Call Fwd No
Reply, Night answer, Do not disturb, Changeover,
HF answerback on/off, Campon prot. on, Caller ID
suppression, Busy by Busy:
Saved function is not active.
Saved function is active.
Callback:
You have not set a callback.
You have set a callback.
Mute on/off:
The microphone is switched on.
The microphone is switched off.
Caller list:
No calls saved.
Call request saved.
Join/leave group:
You have left all groups.
You are active in at least one group.
Call pickup - group:
No call for the group.
One call for the group.
Repdial key (internal), Direct station select:
The other party is not engaged in a call.
The other party is engaged in a call .
Flashing rapidly – This party is calling me.
Flashing normally – A caller is trying to reach this party.
Flashing slowly – Party is waiting.
Trunk key
No call on assigned trunk.
Active call on assigned trunk.
Flashing rapidly – A call has arrived for me on this line;
press the key to pick up the call.
Flashing normally – A call has arrived on this line; press
the key to pick up the call.
Flashing slowly – A call on this line was placed on hold.
Temporary MSN
No call on assigned multiple subscriber number MSN.
60
Saving Functions and Procedures
Step by Step
Active call on assigned multiple subscriber number
MSN.
Flashing rapidly – A call has arrived for me on this MSN;
press the key to pick up the call.
Flashing normally – A call has arrived on this MSN;
press the key to pick up the call.
Error message:
No error messages present.
Error messages present.
Press the key. The system error is displayed.
The LED goes out when you confirm "Acknowledge ?".
Fax details/answering machine
No fax received or no message on answering machine.
Fax received or message on answering machine.
Mailbox:
No messages present.
Message(s) present.
CO Message Waiting
No message on your network provider’s answering machine (for example, T-NetBox).
Message on your network provider’s answering machine.
Press the key. You are connected to your network provider’s answering machine, if configured.
Ringer cutoff
Call waiting tone on is active.
Call waiting tone off is active.
Flashes – waiting call.
The following functions are assigned to keys which
have no LED:
Repdial key (external), Trunk group key, Procedure key,
Trace call, Speed-dial, Release call, Directory, Call waiting, Connect/Toggle, Conference, Speaker call, Override, Park, Pickup - directed, Account code, View call
charges, Timed reminder, Open door,Room monitor,Consultation,
61
Saving Functions and Procedures
Step by Step
Assigning a Procedure (Operating
Steps) to a Key
Station numbers and functions which require additional
inputs, i.e. comprise several operating steps, can be saved to a single key on your telephone.
Using the "Account code" Æ page 74 function, for example, you can save all the remaining required inputs
(station number of the calling party + the station number to be dialed) to a single key.
Station numbers which require additional inputs can
also be stored.
Press the key. The LED lights up.
Program/Service
> *91=Prog.
feature key?
: Select and confirm.
or
qme Enter the code.
Press the key. If the key is already in use, its assignment
appears on the display.
Change key?
> Procedure
key?
: Confirm.
: Confirm.
o Enter the procedure, for example, "*60 231#
089123456".
*60= code for Account code
231#=account code
089123456 = number to be dialed.
: Confirm.
Save?
or If you make a mistake:
> Previous?
: Confirm.
Exit?
> Another
62
: Select and confirm. This deletes all entered digits.
or
key?
: Select and confirm.
Saving Functions and Procedures
Step by Step
Select the stored procedure by pressing a key.
Procedures containing functions which can be
switched on/off can be activated by pressing the
key, and deactivated by pressing the same key
again.
You can also press a procedure key during a call.
The stored digits are automatically sent as DTMF
signals Æ page 51.
Checking the Key Assignments
You can check the assignment of keys on your telephone to see which functions are programmed on which
keys.
Press the key. The LED lights up.
Program/Service
> *91=Prog.
feature key?
: Select and confirm.
or
qme Enter the code.
Press the key. The key assignment appears on the
screen.
: Confirm.
Exit?
> Another
or
key?
: Select and confirm.
63
Using Other Team Functions
Step by Step
Using Other Team Functions
Turning Group Call On and Off
If this function has been configured (consult service
personnel), you belong to one or more groups of users
who can each be reached under a hunt group or group
call number.
Incoming calls are signaled on all group member telephones in the order in which they are received (= hunt
group) or simultaneously (= group call) until one member of the group accepts the call.
Each member of the group remains available under his
or her own station number.
You can activate and deactivate the audible signal for a
hunt group or group call.
If the LED on a programmed "Join/leave group" key
Æ page 59 is illuminated, this means that the audible
tone was activated for at least one group.
If a group call member initiates external call forwarding, group calls are only signaled at external
phones. If you want the call to be signaled at all
phones (internal and external), the service personnel must configure this specially.
If a hunt group member initiates external call forwarding, the call is routed to the external call forwarding destination (if configured by the service
personnel).
If the service personnel configures call forwarding - no answer to the Entry Voice Mail for unanswered group calls, any messages left are signaled at all group members. Signaling stops as
soon as one group member accepts the message.
"Operating/Setting the Voice Mailbox and AutoAttendants" Æ page 57.
64
Using Other Team Functions
Step by Step
You belong to a hunt group or a group call:
> Leave
> Join
group?
: Select and confirm.
or
:
group?
or
rli or qli Enter the code for "leave" or "join".
or
Press the "Hunt group join/leave" key.
or
You belong to several groups:
> Leave
> Join
group?
: Select and confirm.
or
:
group?
or
rli or qli Enter the code for "leave" or "join".
or
Press the "Hunt group join/leave" key.
or
770 X (Name)
If an "X" appears after the group number (for example,
770) then group call is activated for this group.
If a name is saved for the group, it is displayed if configured by the service personnel.
or
770
(Name)
No "X" means group call is deactivated.
: Confirm your selection to display the next group num-
Next?
ber.
> Leave
> Join
or
group?
: Select and confirm.
This turns off the audible tone for the displayed group.
or
group?
: Select and confirm.
This turns off the audible tone for the displayed group.
65
Using Other Team Functions
Step by Step
> #=Leave
or
all groups?
: Select and confirm.
This turns off the audible tone for all groups.
or
r Enter the code for "Leave all groups".
or
> *=Rejoin
all groups?
: Select and confirm.
This turns off the audible tone for all groups.
or
q Enter the code for "Join all groups".
66
Using Other Team Functions
Step by Step
Accepting a Call for Another Member
of Your Team
You can accept calls for other telephones in your team
from your telephone. To do this, consult your service
personnel to find out if a pickup group has been configured.
Precondition: Your telephone rings briefly. The following message appears on the display: "Call for Pickup
Group".
: Confirm.
Pickup - group?
or
Program/Service
Press the key. The LED lights up.
qik Enter the code.
67
Privacy/Security
Step by Step
Privacy/Security
Turning Do Not Disturb On and Off
To avoid any interruptions, you can activate the Do Not
Disturb feature. Callers then hear the busy tone.
> DND
on?
: Select and confirm.
> DND
off?
:
or
or
qmk or rmk Enter the code for "on" or "off".
When you lift the handset, a special dial tone
(continuous buzzing tone) reminds you that do
not disturb is active
If your telephone is configured as an intercept
position, you cannot activate the Do Not Disturb
feature (consult service personnel).
Caller ID Suppression
You can prevent your station number or name from appearing on the displays of external parties you call. The
feature remains active until you deactivate it.
> Suppress
call ID?
> Restore
caller ID?
: Select and confirm.
or
:
or
qlj or rlj Enter code for "suppress" or "restore".
68
Privacy/Security
Step by Step
Monitoring a Room
A telephone can be used to monitor a room. The function must be activated on the telephone that you want
to monitor.
Calling this telephone from outside lets you hear what
is going on in the room.
Activating the telephone to be monitored:
Press the key. The LED lights up.
Program/Service
> *88=Room
: Select and confirm.
monitor?
or
qll Enter the code.
You can either leave the telephone in speakerphone
modeoptiPoint 500 economy (not available with
optiPoint 500 basic) or lift the handset and leave it directed towards the noise source.
Deactivating the telephone to be monitored:
Press the illuminated key. The LED goes out.
Program/Service
or
t Replace the handset.
n
Monitoring the room:
Lift the handset.
From the inside:
o Enter the internal number of the telephone to be monitored.
or From the outside:
Precondition: You have a telephone that uses tone dialing (DTMF dialing) or you can switch your telephone
to tone dialing. The telephone is not connected to the
system.
o Set up a call to the HiPath 1200. Enter the station number (DISA MSN; consult service personnel).
o Wait for a continuous tone (if necessary switch the telephone to tone dialing), then enter the internal number
that has been assigned to you and the associated PIN
Æ page 72.
o Enter the internal number of the telephone to be monitored.
69
Privacy/Security
Step by Step
Trace Call: Identifying Anonymous Callers
You can have the carrier identify malicious external callers. You can save the caller’s station number during the
call or for 30 seconds after the call ends. However, it is
essential that you do not replace your handset during
this time.
Precondition: You are conducting an external call.
Press the key. The LED lights up.
Program/Service
and
> *84=Trace
call?
: Select and confirm.
or
qlh Enter the code.
After you have finished tracing the call, the data
is stored on the carrier’s system. Now contact
your service personnel.
Locking the Telephone to Prevent
Unauthorized Use
You can prevent unauthorized persons from using your
telephone and its electronic notebook during your absence.
Precondition: You must have configured a personal
identification number (PIN) for your telephone
Æ page 72.
To lock and unlock the telephone:
> Changeover
on?
: Select and confirm.
> Changeover
off?
:
or
or
qjj or rjj Enter the code for "lock" or "unlock".
o Enter the telephone lock PIN Æ page 72.
70
Privacy/Security
Step by Step
While the telephone is locked, a special dial tone
sounds when you lift the handset. You can continue to dial internal numbers as usual.
71
Privacy/Security
Step by Step
Saving Your PIN
To prevent unauthorized persons from using your telephone, you need to enter a personal identification number, which you can save yourself.
Press the key. The LED lights up.
Program/Service
> *93=Change
PIN?
: Confirm.
or
qmg Enter the code.
o Enter the current five-digit PIN.
If you have not yet assigned a PIN, use the PIN "00000"
the first time you enter it.
o Enter the new PIN.
o Repeat the new PIN.
If you forget your PIN, contact the service personnel who can reset it to "00000".
72
Checking and Assigning Call Charges
Step by Step
Checking and Assigning Call
Charges
Displaying Call Charges
For the current call:
The display usually shows call charges at the end of a
call (default setting).
If you wish to display charges continuously during a call
in progress, the service personnel must request the
AOCD feature (Advice of Charge, During the Call) from
your carrier.
Some carriers also let you display toll-free external calls.
The message "Free of Charge" appears on the screen
either before or during the call.
If a call is transferred, the charges are assigned to
the telephone to which the call was transferred.
For all past calls with remaining balance:
First the accrued call charges (sum) are displayed. After
about 5 seconds, the remaining available amount is displayed if the service personnel have specified a call
charge limit.
Press the key. The LED lights up.
Program/Service
> *65=Show
call charges?
: Select and confirm.
or
qji Enter the code.
73
Checking and Assigning Call Charges
Step by Step
Dialing with Call Charge Assignment
You can assign external calls to certain projects.
Precondition: The service personnel has set up account codes for you.
Press the key. The LED lights up.
Program/Service
> *60=Account
code?
: Select and confirm.
o Enter the account code.
r Press this key.
or
Save?
: Confirm.
o Enter the number of the external station.
You can also enter the account code during an
external call provided you pressed the "Account
code" key first.
Programming the "Account code" key.Æ page 59
74
Using Other Functions/Services
Step by Step
Using Other Functions/Services
Appointments Function
You can tell your telephone to give you a call when you
want to be reminded of an appointment Æ page 76
.To do this, you need to save the time when you want
to be called. You can do this
• for appointments that recur daily,
• for appointments that recur daily except weekends,
• for an appointment after a certain amount of time
and
• for a certain day.
Saving Appointments
Press the key. The LED lights up.
Program/Service
> *46=Timed
reminder on?
: Confirm.
or
qhj Enter the code.
: Select type of timed reminder and confirm.
1=Daily?
or
> 2=Daily
exc. weekends?
:
> 3=after
Timeout?
:
or
> 4=Specific
or
day?
:
or
e or f or gor h Enter the code.
only for 4th type o Enter day and month as 4-digit number, e. g. 2109 11th
of September
Save?
: Confirm.
or If you make a mistake:
> Previous?
: Select and confirm. This deletes all entered digits.
o Enter a 4-digit time, such as 0905 for 9:05 (= 9.05 a.m.)
or 1430 for 14.30 (= 2.30 p.m.).
75
Using Other Functions/Services
Step by Step
: Confirm.
Save?
or If you make a mistake:
> Previous?
: Select and confirm. This deletes all entered digits.
Deleting and checking a saved appointment:
Press the key. The LED lights up.
Program/Service
> #46=Timed
reminder off?
: Confirm.
or
rhj Enter the code.
Delete?
: Confirm.
or
> Exit?
: Select and confirm.
Using Timed Reminders
Precondition: You must have saved a timed reminder
Æ page 75. The current time is the time stored.
Reminder?
The telephone rings. The timed reminder appears on
the screen.
Press the key.
Speaker
or
n t Lift the handset and replace it again.
76
Using Other Functions/Services
Step by Step
Music on Hold
If Music on Hold has been set up for your HiPath 1200,
waiting callers will hear the selected music.
You can listen to this music (as background music, for
example) using the speaker in your telephone.
> Music
on hold on ?
> Music
on hold off ?
: Select and confirm.
or
:
or
qmhed Enter the code for "on" or "off".
or
rmhed
If Music on Hold is not set up, you will hear the busy tone.
When transferring music from external audio
sources for Music on Hold, observe the copyright regulations!
Resetting Services and Functions
(System-Wide Cancellation for a Telephone)
There is a general reset procedure for activated functions. The following functions are canceled, if they were
activated:
• Call forwarding
• Timed reminder
• Campon protection
• Do not disturb
• Callback
Press the key. The LED lights up.
Program/Service
> #0=Reset
services?
: Select and confirm.
or
rd Enter the code.
Using System Functions from Outside
(DISA: Direct Inward System Access)
77
Using Other Functions/Services
Step by Step
If this function has been configured (consult service
personnel), you can set up external outgoing calls from
outside the system, just like an internal user. You can
also activate and deactivate the following functions in
your system:
•
•
•
•
•
•
•
•
•
•
•
•
Reset services, code: #0 Æ page 77
Call forwarding, code: *11/#11 Æ page 24
Forwarding - trunk, code: *64/#64 Æ page 25
Call forwarding - no answer, code: *14/#14
Æ page 26
Changeover on/Changeover off
code: *66/#66 Æ page 70
Change PIN, code: *93 Æ page 72
Open door, code: *61 Æ page 35
Do not disturb, code: *97/#97 Æ page 68
Speed-dial, code: *7 Æ page 39
Room monitor, Æ page 69
Night answer, code: *44/#44 Æ page 53
Control Relay, code: *90/#90 Æ page 80
Precondition: You have a telephone that uses tone dialing (DTMF dialing) or you can switch your telephone
to tone dialing. The telephone is not connected to the
system.
o Set up a connection to HiPath 1200. Enter the station
number (DISA-MSN, consult service personnel) and
wait for the continuous tone (if necessary, switch the telephone to tone dialing).
o Enter your internal station number.
o Enter your personal PIN and wait for the dial tone.
o Enter the code, such as, *97 for Do not disturb on.
Make other inputs as necessary; (refer to the operating
instructions for pulse and DTMF telephones).
or
o Dial the external number.
You can only execute one function at a time, or
set up only one outgoing connection.
The connection is immediately released after
successful activation of a function.
In the case of an external-external call, the connection is released as soon as either of the parties ends the call.
78
Using Other Functions/Services
Step by Step
Using Functions in ISDN via Code Dialing (Keypad Dialing)
You can set the ISDN functions of your network provider via code dialing in some countries (contact the service personnel).
Press the key. The LED lights up.
Program/Service
> More features?
> *503=Keypad dialing
: Select and confirm.
: Select and confirm.
or
qidg Enter the code.
or You are engaged in an external call:
> Keypad
dialing?
: Select and confirm.
o Enter the external code.
Not necessary if you are conducting an external call or
the responsible service personnel have activated the
"Automatic Keypad" function.
o Enter the code for the required ISDN function.
Example (valid for Netherlands):
• Call forwarding - trunk on:
*210* Destination number #.
• Call forwarding - trunk off:
#21#
Contact your network provider to find out which
ISDN functions can be code-controlled in your
country (contact the service personnel).
Siemens AG shall not be liable for damages/
costs which may be incurred by fraudulent activities or remote operation (e. g. toll fraud).
Hint: You can save the various operating steps to
a single keyÆ page 62.
79
Using Other Functions/Services
Step by Step
Operating a Switch (Relay)
If this feature is configured (consult service personnel),
you can activate/deactivate certain devices (e.g. door
opener) via switches (relays, max. 2
).Depending on their programming, the switches can be
activated/deactivated manually or automatically (according to time).
> *90=Control
Relay On?
> #90=Control
Relay Off?
: Select and confirm.
or
:
or
qmd or rmd Enter the code for "on" or "off".
e ... f Specify a switch.
Check Switch/Relay Status
If authorized, you can check the status (on or off) of the
activated switches.
Press the key. The LED lights up.
Program/Service
> More features?
> *9414= Relay status?
: Select and confirm.
: Select and confirm.
or
qmheh Enter the code.
e ... f Specify a switch.
80
Using Other Functions/Services
Step by Step
Confirming/Deactivating an Alarm
If the service personnel have activated the alarm feature
on your telephone, you will receive an alarm call when
your HiPath 1200 recognizes an alarm situation
.To acknowledge the alarm call, you must answer it. If
you do not answer the alarm call, it will be repeated (depending on how it is programmed).
Precondition: "Call: Sensor..." appears on the display
and your telephone rings three times in rapid succession every four seconds.
Press the key.
Speaker
or
n Lift the handset
r Enter the code (only necessary if programmed by service personnel; "Acknowledge Code" is active).
Press the key. The LED goes out.
Speaker
or
t Replace the handset.
Turning off an Alarm
If an additional alarm was activated for the alarm call,
this can be specifically deactivated.
rmheh Enter the code.
o Enter the code ("password for manager access", consult
your service personnel).
The alarm is deactivated.
81
Using Other Functions/Services
Step by Step
Reject on Busy,
Switching Telephone to Busy
All telephones in a specified group are automatically set
to busy when a member is engaged in a call. External
calls cause no ring tone (caller hears busy signal) and
are rejected.
For example, this can be useful if only member of the
group is present and does not wish to be disturbed during a call by additional external calls. Then the caller believes the called party is busy and he tries again later.
Precondition: You belong to a "Reject on busy" group
(consult service personnel).
Press the key. The LED lights up.
Program/Service
> *9411=Busy
> Busy
by Busy on ?
by Busy off ?
: Select and confirm.
or
:
or
qmhee Enter the code for "on" or "off".
or rmhee
Fax Details and Message on Answering Machine
If a fax or answering machine is connected to your
HiPath 1200 and you have programmed a key with the
function "Fax details" Æ page 59, the key lights up when
a fax or a message has been received.
Deactivating indication:
Press the illuminated "Fax details" key. The LED goes
out.
82
System Administration/ Software Update
Step by Step
System Administration/
Software Update
The following sections describe features for system administration that you can use from your telephone.
Enable Remote Administration
and Software Update
Your HiPath 1200 can be configured remotely. To allow
that, you must enable remote administration for your
HiPath 1200.
If you are authorized, you can enable your HiPath 1200
for remote administration.
qmmf Enter the code.
Now the service personnel can perform administration
tasks or software updates within a specified time interval.
Service Call
If authorized, you can call a service desk and allow remote administration over that connection.
Press the key. The LED lights up.
Program/Service
> More features?
> Service call ?
: Select and confirm.
: Select and confirm.
or
qmmh Enter the code.
o Enter the MSN of the service center (consult service
personnel).
#=Save?
: Confirm.
or
r Press this key.
83
System Administration/ Software Update
Step by Step
Software Update
If you are authorized, you can start a software update.
Press the key. The LED lights up.
Program/Service
> More features?
> Remote update ?
: Select and confirm.
: Select and confirm.
or
qmhei Enter the code.
The software is transferred from the service center.
Resetting the System Password
The service personnel can configure your HiPath 1200
with a PC tool. To do this, they need a password ("password for manager access") . If the service personnel
changed the password but forgot it, you can, if authorized, reset the password to the default value.
Press the key. The LED lights up.
Program/Service
> More features?
> Reset system passw.
?
: Select and confirm.
: Select and confirm.
or
rmi Enter the code.
o Enter the eight-character password (consult service
personnel).
84
System Administration/ Software Update
Step by Step
Setting the Language/Country
Enter the corresponding country code to make the
country-specific settings for your HiPath 1200. The corresponding language and currency unit will also be set
for your telephone display.
Precondition: You must have authorization to use this
function on your telephone.
Press the key. The LED lights up.
Program/Service
> More features?
> *9412=Set country
code ?
: Select and confirm.
: Select and confirm.
or
qmhef Enter the code.
o Enter the eight-character country code.
The code is stored, your HiPath 1200 is first reset and
then rebooted.
Country
Australia
Belgium
Denmark
Germany
Estonia
Finland
France
Greece
Great Britain
Ireland
Italy
Croatia
Latvia
Lithuania
Middle East
Netherlands
Norway
Austria
Poland
Portugal
Romania
Sweden
Switzerland
Slovakia
Slovenia
Spain
Code
99168546
25279542
98457559
45109382
43100032
69442143
68141859
52632505
54721445
98213498
70129594
26848528
23730903
54369901
63725664
49545821
53911312
48376691
51978559
37496521
15067892
53891305
63172653
97534344
27983202
96149549
85
System Administration/ Software Update
Step by Step
Czech Republic
98385917
Setting Date and Time
If authorized, you can set the date and time for your
HiPath 1200. The date and time are always shown on
your telephone’s display.
Press the key. The LED lights up.
Program/Service
> More features?
> Set system clock
?
: Select and confirm.
: Select and confirm.
o Enter date (day, month, and year) in six-digit format,
for example, 110903 for Sept. 11, 2003.
Save?
: Confirm.
or If you make a mistake:
> Previous?
: Select and confirm. This deletes all entered digits.
o
Save?
Enter a four-digit time (hour and minute), such as, 0905
for 9:05 (= 9.05 a.m.) or 1430 for 14.30 (=2.30 p.m.).
: Confirm.
or If you make a mistake:
> Previous?
86
: Select and confirm. This deletes all entered digits.
System Administration/ Software Update
Step by Step
Configuring System Speed-Dial Numbers
If appropriately authorized, you can administer your
HiPath 1200’s system speed-dial numbers (000-499)
from your telephone.
Saving/changing/deleting system speed-dial numbers and associated names
Press the key. The LED lights up.
Program/Service
> More features?
> *95=System admin?
: Select and confirm.
: Select and confirm.
or
qmi Enter the code.
If an optiPoint application module is connected
to your telephone, "Terminal Mode" activates
when your initiate the function Æ page 89.
The user prompts then appear on the
optiPoint application module’s display.
You can use the optiPoint application module
keys.
o Enter the code (for the password for basic configuration, consult service personnel)
Speed Dial List?
: Confirm.
o Enter the speed-dial number you wish to use (000 to
499).
or
> Next?
: Confirm until the desired speed-dial number is displayed.
If a telephone number is already stored, the name (if entered) or the number will be displayed with the speeddial number.
> Change?
: Confirm.
87
System Administration/ Software Update
Step by Step
o First enter the external code and then the external station number.
You can insert dial pauses and switch to tone dialing for checking the answering machine.
Use the Redial
key to program a
dial pause between two digits. Pressing the r
key switches to tone dialing for the following digits.
If applicable You can enter a name for the number you have entered.
This will be displayed when you dial the speed-dial number, and added to the internal directory Æ page 42.
> Enter
name?
: Confirm.
o Use the keypad to enter the desired name.
You can use the keypad with the digits as an alphanumeric keypad in this case and enter the names by pressing the appropriate keys one or more times as needed.
For example, you can enter the letter "R" by pressing the
"7" three times or the letter "E" by pressing the "3" twice.
Enter the following letters by using the same method.
• "1" and "#" = the last character entered will be deleted.
• "0" = space
• "*" = the next character entered will be capitalized.
: Confirm.
Save?
or If you make a mistake:
> Previous?
: Select and confirm. This deletes all entries.
> View
or If a name is displayed, you can display the stored telephone number.
: Select and confirm.
> View
station no.?
name?
> Delete?
> Exit?
88
or If a telephone number is displayed, you can display the
stored name.
: Select and confirm.
or Delete all entries for the speed-dial number.
: Select and confirm.
or
: Select and confirm.
Terminal Mode - optiPoint application module
Step by Step
Terminal Mode optiPoint application module
The optiPoint application module cannot be operated in conjunction with optiPoint 500 economy.
If your optiPoint 500 features an
optiPoint application module, “Terminal Mode” is automatically activated when you initiate the following function.
• "Saving/changing/deleting station speed-dial numbers and associated names" Æ page 40
• "Select from Directory (Alphanumeric Search)"
Æ page 42
• "Saving/changing/deleting system speed-dial numbers and associated names" Æ page 87.
In “Terminal Mode”
, display-based user prompts no longer appear on the optiPoint 500 but on the
optiPoint application module’s display.
For operation, simply use the
optiPoint application module’s keyboard.
You can use the keyboard to enter alphanumeric text.
optiPoint application module keyboard
The optiPoint application module’s keyboard is a useful
tool for entering letters, characters, and special characters.
keyboard
A B C Keys for lower-case letters or, in combination with the
b key, for upper-case letters.
1 2 3 Keys for digits or, in combination with the b key, for
special characters.
b SHIFT key for changing case or entering numbers and
special characters.
89
Terminal Mode - optiPoint application module
Step by Step
Delete and Cancel key
c Deletes the character on the left or, in combination with
the b key, enters the "*" character.
n Deletes the character on the right.
i Cancels the current input or action.
Hotkeys
a Jumps to the next element, for example, on the system
and application bar.
d Opens the display keypad.
k Opens the context menu.
l Displays details on an entry in a list.
g Modifies an existing entry.
m Starts dialing.
Navi key
p Moves the cursor left.
q Moves the cursor right.
r Moves the cursor or scrolls up.
s Moves the cursor or scrolls down.
t Saves an entry or confirms a function.
90
Labeling, Documentation and Accessories
Labeling, Documentation and Accessories
Labeling Key Fields
You can chose from the following options to label the keys with the functions/call numbers saved (Æ page 9, Æ page 10, Æ page 59):
Labeling
• by hand:
Labeling strips are delivered with your optiPoint. Write the function or
a name on the matching strips within the white field and attach them
to your optiPoint.
• with a computer:
If you have access to the HiPath 1200 system CD-ROM (consult service personnel) with the documentation for your HiPath 1200
Æ page 92, you can make labels for your key fields on a PC.
In addition, your service personnel can use the “Manager” PC tool belonging to HiPath 1200 to label the keys on your telephone.
• with a computer via the Internet:
You will find the “Online Key Labelling Tool“ along with the user interface under http://www.siemens.com/hipath (Downloads/Software) .
Put the labeled strips in the relevant key pad on your optiPoint and
place the transparent cover over
them (mat page above).
91
Labeling, Documentation and Accessories
Attaching a Station Number Label
Self-adhesive call-number labels are also delivered with your optiPoint.
Write on the call-number label (fire brigade, police, own telephone numbers), then remove and stick it in the recess on the telephone when the
handset is lifted.
Documentation
You can find these operating instructions in the Internet in PDF format at
http://www.siemens.com/hipath (Downloads/User guides)
and under Documentation on the HiPath 1200 system CD-ROM (consult
service personnel) in HTML and PDF format.
In order to look at and print the operating instructions in PDF format, you
need a computer on which the free Acrobat Reader software package (by
Adobe) is installed.
To view the operating instructions in HTML format, you need a computer
with a Web browser, e. g. Microsoft Internet Explorer.
Using PC-based Telephony Applications
A PC can be connected using the optiPoint 500 system telephone’s (not
optiPoint 500 economy) built-in USB interface and a USB cable.
The TAPI driver on the HiPath 1200 system CD lets you run many of the
telephone applications currently available on the market on your PC.
You can use a PC tool to administer HiPath 1200 while the telephone applications are running.
92
Labeling, Documentation and Accessories
Accessories
Use the following products to adapt your telephone to your specific needs.
optiPoint key modules:
Key modules make using your telephone more convenient, efficient, and
secure. The individual key modules are the optiPoint application module
and the optiPoint key module.
optiPoint adapter:
Use the various adapters to enhance your telephone’s functionality;
you can add system, analog or ISDN telephones, headsets, a speaker, or
an external recorder.
The adapters:
optiPoint acoustic adapter, optiPoint500 analog adapter,
optiPoint500 ISDN adapter, optiPoint500 phone adapter,
optiPoint500 recorder adapter.
Headset:
Use a headset for handsfree calling.
With the cordless DECT version, you can take calls without lifting the
handset.
Desk microphone:
For speakerphone mode under poor acoustic conditions and for greater
freedom of movement while making calls. You can turn off the microphone
with the mute key. The microphone is connected using the
optiPoint acoustic adapter.
External speaker:
Improves the sound quality of open listening; ideal for conference calls.
It is connected using the optiPoint acoustic adapter.
Second handset:
Allows you to hear better in noisy environments. It is connected using the
optiPoint recorder adapter.
For detailed information about these and other products and their
availability for your telephone, see the data sheets for your optiPoint
500 telephone and accessories in the Internet at
http://www.siemens.com/hipath (Downloads/Data sheets).
For a summary describing ways to connect them to your telephone,
see Æ page 8.
93
Fixing Problems
Fixing Problems
Telephone Maintenance
•
•
•
Always use a damp or antistatic cloth to clean the telephone. Never
use a dry cloth.
If the telephone is very dirty, clean it with a diluted neutral cleaner containing surfactants, such as a dish detergent. Afterwards remove all
traces of the cleaner with a damp cloth (using water only).
Never use cleaners containing alcohol, cleaners that corrode plastic, or
abrasive powders.
Troubleshooting
Pressed key does not respond:
Check whether the key is stuck.
Telephone does not ring:
Check whether the do not disturb function was activated on your telephone ("Do not disturb" appears on the screen). If so, deactivate it
Æ page 68.
You cannot dial an external number:
Check whether you telephone is locked ("Telephone lock active" appears on
the screen). If so, unlock the telephone Æ page 70.
To correct any other problem:
First contact your service personnel. If the service personnel is unable to
correct the problem, contact Customer Service.
94
Fixing Problems
Step by Step
Responding to Error Messages on the
Screen
Invalid entry
Possible cause:
Wrong number/code.
Possible response:
Enter the correct number/code.
Not authorized
Possible cause:
You tried to use a disabled function.
Possible response:
Ask the service personnel to enable the function.
Not possible
Possible cause:
Wrong number/code.
Possible response:
Enter the correct number/code.
Cannot be reached
Possible cause:
The station number you dialed does not exist. The telephone you are trying to call is unplugged.
Possible response:
Enter a correct station number. Try calling the telephone
again later on.
Invalid station number
Possible cause:
The number you dialed,
for example on call pick-up or group number
Possible response:
Enter the correct number.
Key memory is full
Possible cause:
All memory locations for external station numbers are
currently in use.
Possible response:
Try again later on.
Memory is full
Currently not possible
Possible cause:
The function is temporarily unavailable (for example, after pressing the mute key while the telephone is idle).
Possible response:
Press the mute key during the call.
Incomplete
Possible cause:
You took too long to enter data.
Possible response:
Try again later on.
95
Fixing Problems
Step by Step
96
Vacant
Possible cause:
No number or function is assigned to a key.
Possible response:
Program the key for the number or functionÆ page 29
Æ page 59.
No names entered
Possible cause:
The internal phone book has no entries.
Possible response:
Store the name with station and speed-dial number
Æ page 42.
Currently busy
Possible cause:
The external trunk is busy; you hear a busy signal tone.
Possible response:
Try again later on.
Park slot is empty
Possible response:
Enter a different park slot.
All park slots busy
Possible response:
Try again later on.
Incorrect PIN
Possible cause:
You entered the wrong code when locking/unlocking
the telephone Æ page 70.
Possible response:
Enter the correct code.
Re-entered PIN invalid
Possible cause:
You entered the wrong code when changing the PIN.
Possible response:
Enter the correct code Æ page 72.
Telephone lock active
Possible cause:
Your telephone is locked and you have tried to dial an external number.
Possible response:
Unlock the telephone Æ page 70
Credit is over
Possible cause:
You have dialed an external number, but have exceeded
your call charge limit.
Possible response:
Ask the service personnel to change your call charge
limit.
Caller replaced handset
Call pick-up is no longer possible.
Index
Index
A
accessories ................................................. 93
account code .............................................. 74
adapter ......................................................... 93
administration ............................................. 83
alarm
confirming ................................................ 81
deactivating ............................................. 81
alphanumeric search ................................. 42
announcement ........................................... 43
examples ................................................. 54
answering a timed reminder .................... 76
answering machine ................................... 82
call pickup ................................................ 36
in CO ........................................................ 61
appointment ................................................ 75
attendant console ...................................... 54
AutoAttendants .......................................... 54
activating .................................................. 57
operating .................................................. 57
automatic callback ..................................... 27
automatic connection setup ..................... 44
automatic line seizure ............................... 18
automatic trunk seizure ............................ 18
B
busy by busy ............................................... 82
C
call
accepting from answering machine .... 36
accepting, group ..................................... 67
answering ................................................ 15
ending ...................................................... 19
entrance telephone ................................ 35
forwarding ............................................... 24
forwarding - no answer ......................... 26
forwarding MSN in CO .......................... 25
parking ...................................................... 49
pickup, directed ...................................... 33
rejecting ................................................... 33
retrieving from park ............................... 49
transfer after announcement ............... 51
call charge assignment ............................. 74
call charge limit ........................................... 73
call charges for another telephone .......... 73
call charges for your telephone ............... 73
call forwarding ............................................ 24
MSN in CO .............................................. 25
call forwarding - no answer ...................... 26
call signal ..................................................... 15
call transfer .................................................. 23
call volume ...................................... 15, 16, 32
call waiting
accepting ................................................. 46
allowing .................................................... 47
preventing ................................................ 47
call waiting (camp-on) ................................ 52
tone off ..................................................... 48
call waiting on/off ....................................... 48
call waiting tone on/off .............................. 48
callback ........................................................ 27
caller ID
restoring display of ................................. 68
suppressing display of ........................... 68
calling a second party ................................ 22
camp-on protection .................................... 47
cancel key .................................................... 90
CE mark ......................................................... 2
charges for another telephone ................ 73
charges for your telephone ...................... 73
checking the key assignments ................ 63
cleaning the telephone .............................. 94
code dialing in ISDN .................................. 79
codes ............................................................ 13
conducting calls with a headset .............. 35
conference ............................................ 22, 47
connection setup, automatic .................... 44
consultation ................................................. 22
control panel
optiPoint 500 basic,
optiPoint 500 standard ...................... 9, 10
97
Index
D
F
data transmission protection ................... 47
date .............................................................. 86
delete key .................................................... 90
desk microphone ....................................... 93
details, fax ................................................... 82
dial pause .................................................... 29
dialing
internal/external calls ............................. 17
on-hook dialing ........................................ 17
stored destinations ................................ 37
using redial .............................................. 20
dialing a number
from the caller list .................................. 38
with repertory dialing keys ................... 30
dialing internal calls .................................... 26
dialing numbers
using speed-dialing ................................ 39
DID number
assigning .................................................. 45
direct inward system access (DISA) ....... 77
direct station select ................................... 60
directory ....................................................... 42
DISA ............................................................. 77
display ...................................................... 9, 10
display angle ............................................... 32
display backlight ......................................... 32
display contrast .......................................... 32
do not disturb ............................................. 68
DTMF suffix dialing (tone dialing) ..... 40, 88
fax details .................................................... 82
forwarding ................................................... 24
multiple subscriber number MSN ....... 25
forwarding multiple subscriber number
MSN ............................................................. 25
function keys .............................................. 14
functions
programming on keys ............................ 59
resetting ................................................... 77
E
entrance telephone .................................... 35
Entry Voice Mail EVM ............................... 54
announcement ........................................ 54
AutoAttendant ........................................ 54
changing the code number .................. 58
greeting .............................................. 54, 57
greeting control ...................................... 58
recording a message ............................. 58
voice mailbox .......................................... 54
error messages .......................................... 95
EVM .............................................................. 54
explanation of symbols ............................. 11
external code ........................................ 17, 26
external-external transfer ......................... 23
98
G
group call ..................................................... 64
H
handsfree answerback .............................. 34
off .............................................................. 34
on .............................................................. 34
headset .................................................. 35, 93
hotkeys ........................................................ 90
hotline .......................................................... 44
HTML format .............................................. 92
hunt group ................................................... 64
I
immediate connection .............................. 44
incoming busy ............................................ 82
K
key fields, labeling ........................... 9, 10, 91
keypad dialing ............................................. 79
keys
fixed ...................................................... 9, 10
incomplete save ..................................... 59
labeling ..................................................... 91
programmable ..................................... 9, 10
Index
L
P
labeling key fields ............................ 9, 10, 91
LCR Least Cost Routing ........................... 17
Least Cost Routing .................................... 17
LED (light-emitting diode) ..................... 9, 10
LED indications, meaning of .................... 60
locking/unlocking the telephone .............. 70
loudspeaker ................................................. 16
parking a call ............................................... 49
password
reset system password ........................ 84
PDF format .................................................. 92
personal identification number ................ 72
pickup (call) ............................................ 33, 67
PIN ................................................................ 72
for a telephone ........................................ 70
preventing and allowing automatic campon .................................................................. 47
prime line on ............................................... 18
procedure
assigning to a key ................................... 62
program/service .......................................... 13
programming your telephone .................. 31
project calls ................................................. 74
M
mailbox ........................................................ 61
mailbox in CO ............................................. 61
making external calls ........................... 17, 26
making trunk calls ................................ 17, 26
malfunctions ............................................... 94
meaning of LED indications ..................... 60
microphone for speakerphone mode . 9, 10
MSN
assigning .................................................. 45
busy .......................................................... 82
displaying ................................................. 15
forwarding in CO .................................... 25
music on hold ............................................. 77
N
navi key ........................................................ 90
night answer ............................................... 53
notes .............................................................. 2
O
open listening ............................................. 19
operating instructions
HTML format .......................................... 92
ordering .................................................... 92
PDF format .............................................. 92
operating principle ..................................... 13
operating steps ........................................... 11
assigning to a key ................................... 62
optiPoint application module .................... 89
override ........................................................ 52
R
recall ............................................................. 49
receiving volume ............................ 15, 16, 32
redialing a number ..................................... 20
from the caller list .................................. 38
reject on busy ............................................. 82
relays ............................................................ 80
remote administration ............................... 83
reserving a trunk ........................................ 44
reset system password ............................ 84
resetting functions ..................................... 77
resetting services ....................................... 77
ring tone ....................................................... 31
ring volume ................................................. 31
ringer cutoff ................................................. 61
room monitor .............................................. 69
99
Index
S
T
saving a PIN ................................................ 72
service call ................................................... 83
service personnel ....................................... 12
set country
country code ........................................... 85
set language ............................................... 85
setting your telephone .............................. 31
software update ......................................... 83
speaker call ................................................. 43
speakerphone mode ..................... 16, 18, 31
special dial tone .......................................... 68
speed-dial
system, saving ........................................ 87
speed-dialing
dialing numbers ...................................... 39
saving station speed-dialing ................. 40
system ..................................................... 39
station number
assigning .................................................. 45
saving ....................................................... 29
station speed-dialing ........................... 39, 40
suffix dialing .......................................... 40, 88
suffix-dialing ................................................ 51
switches ...................................................... 80
system administration ............................... 83
system speed dialing ................................ 87
system speed-dialing ................................ 39
system-wide cancellation ......................... 77
telephone
cleaning .................................................... 94
locking ...................................................... 70
locking/unlocking .................................... 70
maintaining .............................................. 94
operating .................................................. 13
settings .................................................... 31
telephone busy ........................................... 82
telephone maintenance ............................ 94
terminal mode ............................................ 89
three-party conference ........................ 22, 47
time .............................................................. 86
toggle ..................................................... 22, 46
tone dialing ...................................... 40, 51, 88
tone dialing (DTMF dialing) ....................... 51
transfer (call)
after announcement .............................. 51
transfer call .................................................. 23
transfer external-external .......................... 23
trunk access code ...................................... 17
trunk seizure
automatic ................................................. 18
trunk, reserving .......................................... 44
U
using a caller list ......................................... 37
using functions from the outside ............ 77
V
variable call forwarding ............................. 24
voice mailbox .............................................. 54
activating .................................................. 55
checking ............................................. 55, 56
configuring ............................................... 55
operating .................................................. 57
personal ................................................... 54
100
Overview of Functions and Codes
Overview of Functions and Codes
The table below lists all available functions as they appear on the display. Functions that
have been configured (consult service personnel) can be activated interactively (select +
confirm) via the Program/Service menu (select + confirm or enter a code), or by pressing
function keys.
.
Functions
(display)
... interactively
... using the
Program/Service
Program/Service
<>
Relay status
<>
;
Turn off alarm
... via
function
key
Code
*9414
#9414
;
;
X
Campon prot. on
;
*55
*490
Campon prot. off
;
#490
X
Call waiting tone on
#87
X
Call waiting tone off
*87
X
Call waiting
X
X
Ringer cutoff
Rejecting Calls
Release
X
Caller list
;
;
#82
X
DND on
;
;
*97
X
DND off
;
;
#97
X
Override
;
;
X
X
Room monitor
;
Busy by Busy on
;
*62
*88
*9411
Busy by Busy off
;
#9411
X
Speaker call
;
X
X
X
HF answerback on
;
;
*80
*96
HF answerback off
;
;
#96
X
790
X
X
X
DISA
Entry Voice Mail
;
;
Trace call
Join group
;
;
*84
*85
Leave group
;
;
#85
In all groups
;
;
*85*
Out of all groups
;
;
#85#
X
101
Overview of Functions and Codes
Functions
(display)
... interactively
... using the
Program/Service
Program/Service
<>
<>
... via
function
key
Code
Headset
Answer call
;
Hotline
Fax details
X
;
Keypad dialing
Conference
;
Start conference
;
End conference
;
View conf parties
;
;
*503
*3
X
X
;
Show call charges
;
Use speed dialing
;
Change Speed Dial (station)
;
Speed-dial list (system)
*65
*7
*92
X
X
#95
Set country code
;
*9412
Reserve trunk
;
Toggle/Connect
;
;
*2
X
Mute on
;
;
*52
X
Mute off
;
;
#52
X
Music on hold on
;
;
*9410
Music on hold off
;
;
#9410
Night answer on
;
;
*44
X
Night answer off
;
;
#44
X
DTMF dialing
Park
;
Retrieve call
;
#56
Account codel
;
*60
Consult
;
Return to held call
;
;
Quit and return
;
;
Transfer/Accept call
;
102
X
X
X
*0
*0
Overview of Functions and Codes
Functions
(display)
... interactively
... using the
Program/Service
Program/Service
<>
Callback
;
View callbacks/Delete
<>
... via
function
key
Code
;
*58
;
;
#58
Suppress call ID
;
;
*86
X
Restore caller ID
;
;
#86
X
Temporary MSN
;
;
X
X
X
Forw. No Reply on
;
*41
*14
Forw. No Reply off
;
#14
X
Control Relay On
;
;
*90
X
Control Relay Off
;
;
#90
X
Reset system passw.
;
#95
Prog. feature key
;
X
X
Changeover on
;
;
*91
*66
Changeover off
;
;
#66
;
*93
Change PIN
Directory
;
X
X
Timed reminder on
;
*46
X
Timed reminder off
;
#46
X
Open door
;
*61
X
;
X
;
*59
*57
Transfer
;
Pickup - directed
Pickup - group
;
Accept call
;
Forwarding on
;
;
*11
X
Forwarding off
;
;
#11
X
Trunk FWD on
;
;
*64
X
Trunk FWD off
;
;
#64
X
Redial a number
X
X
103
www.siemens.com/hipath
The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use
do not always apply as described or which may change as a result of further development of the products.
An obligation to provide the respective characteristics shall only exist if
expressly agreed in the terms of contract.
The trademarks used are owned by Siemens AG or their respective owners.
© Siemens AG 2005
Information and Communication Networks
Hofmannstr. 51 • D-81359 Munich
Ref. No.: A31003-H1200-B100-1-7619
Subject to availability. Right of modification reserved.
Printed in the Federal Republic of Germany.
07.12.05 V2.1
Source Exif Data:
File Type : PDF File Type Extension : pdf MIME Type : application/pdf PDF Version : 1.7 Linearized : No Author : Provided By MANUALSLIB.COM - http://www.manualslib.com/ Create Date : 2013:09:26 04:38:28Z Keywords : manuals, instruction manuals, user manuals, service manuals, user guides, pdf manuals, owners manuals, installation guides Modify Date : 2014:12:07 13:20:46+08:00 Subject : Search through 700.000 manuals online & and download pdf manuals. Has XFA : No XMP Toolkit : Adobe XMP Core 5.4-c005 78.147326, 2012/08/23-13:03:03 Format : application/pdf Creator : Provided By MANUALSLIB.COM - http://www.manualslib.com/ Description : Search through 700.000 manuals online & and download pdf manuals. Title : ManualsLib - Makes it easy to find manuals online! Creator Tool : pdftk 1.44 - www.pdftk.com Metadata Date : 2014:12:07 13:20:46+08:00 Producer : itext-paulo-155 (itextpdf.sf.net-lowagie.com) Document ID : uuid:87049632-0be2-ef44-aaa8-3883b77473d8 Instance ID : uuid:85937018-4ce0-bf48-8812-954daf38f9d2 Page Count : 104EXIF Metadata provided by EXIF.tools