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2014-12-11
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HiPath 1200
optiPoint 500 economy
optiPoint 500 basic
optiPoint 500 standard
optiPoint 500 advance
User Guide
Before You Begin
2
Before You Begin
These operating instructions describe the optiPoint 500 economy, optiPoint 500 basic,
optiPoint 500 standard, and optiPoint 500 advance telephones running on your
HiPath 1200.
They describe all functions you can use from your telephone. If you find that some func-
tions you wish to use are not available on your telephone, they have not been configured
for you and your telephone. In this case, please consult service personnel.
Important Notes
Never allow the telephone to come into contact with staining or aggressive liquids such as
coffee, tea, juice, or soft drinks. For information on telephone maintenance Æpage 94.
The information provided in this document contains merely general descriptions or charac-
teristics of performance which in case of actual use do not always apply as described or
which may change as a result of further development of the products.
An obligation to provide the respective characteristics shall only exist if expressly agreed
in the terms of contract.
The trademarks used are owned by Siemens AG or their respective owners.
Mark
Do not operate the telephone in environments where there is a danger of
explosions.
For best performance, use original Siemens accessories!Æpage 93
Never open the telephone or a key module.
If you encounter any problems, contact your service personnel.
The device conforms to the EU guideline 1999/5/EG, as attested by the CE
mark.
This device has been manufactured in accordance with our certified envi-
ronmental management system (ISO 14001). This process ensures that en-
ergy consumption and the use of primary raw materials are kept to a mini-
mum, thus reducing waste production.
Before You Begin
3
All electrical and electronic products should be disposed of separately from
the municipal waste stream via designated collection facilities appointed by
the government or the local authorities.
The correct disposal and separate collection of your old appliance will help
prevent potential negative consequences for the environment and human
health. It is a precondition for reuse and recycling of used electrical and elec-
tronic equipment.
For more detailed information about disposal of your old appliance, please
contact your city office, waste disposal service, the shop where you pur-
chased the product or your sales representative.
The statements quoted above are only fully valid for equipment which is in-
stalled and sold in the countries of the European Union and is covered by
the directive 2002/96/EC. Countries outside the European Union may have
other regulations regarding the disposal of electrical and electronic equip-
ment.
4
Contents
Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Basic Operating Instructions. . . . . . . . . . . . . . . . . . . .8
Characteristics and Ways to Connect Your optiPoint 500 . . . . . . . . . . . . 8
Control Panel optiPoint 500 economy/basic/standard . . . . . . . . . . . . . . . 9
Control Panel optiPoint 500 advance with optiPoint key module . . . . . 10
How to Use these Operating Instructions. . . . . . . . . . . . . . . . . . . . . . . 11
Screen Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Service personnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Accessing Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
... Interactively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
... Via the Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . 13
... With Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Making Calls – Basic Functions . . . . . . . . . . . . . . . .15
Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Answering a Call With the Handset. . . . . . . . . . . . . . . . . . . . . . . . . 15
Answering a Call with the Speaker (Speakerphone Mode) . . . . . . . 16
Dialing/Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Off-Hook Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
On-Hook Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Switching to Speakerphone Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Switching to the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Open Listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Turning the Microphone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Calling a Second Party (Consultation Hold) . . . . . . . . . . . . . . . . . . . . . . 22
Switching to the Party on Hold (Toggle) . . . . . . . . . . . . . . . . . . . . . 22
Combining the Calling Parties into a Three-Party Conference . . . . . 22
Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using Variable Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Call Forwarding in the Carrier Network
and Forwarding Multiple Subscriber Numbers (MSN). . . . . . . . . . . 25
Using Call Forwarding - No Answer (CFNA) . . . . . . . . . . . . . . . . . . 26
Using Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Storing a Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Answering a Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Checking and Canceling a Saved Callback. . . . . . . . . . . . . . . . . . . . 28
5
Contents
Saving Repertory Dialing Numbers on a Key. . . . . . . . . . . . . . . . . . . . . 29
Using Repertory Dialing Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Adjusting the Ring Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Adjusting the Ring Tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Adjusting the Speakerphone to the Room Acoustics . . . . . . . . . . . 31
Adjusting the Receiving Volume During a Call. . . . . . . . . . . . . . . . . 32
Adjusting the Display to a Comfortable Reading Angle . . . . . . . . . . 32
Display Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Adjusting the Display Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Making Calls – Convenience Functions . . . . . . . . . 33
Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Accepting a Specific Call for Your Colleague . . . . . . . . . . . . . . . . . . 33
Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Answering a Call with a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Answering Calls from the Entrance Telephone and Opening the Door
35
Accepting a Call From an Answering Machine . . . . . . . . . . . . . . . . 36
Dialing/Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using a Caller List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using Speed-Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Select from Directory (Alphanumeric Search) . . . . . . . . . . . . . . . . . 42
Talking to Your Colleague With a Speaker Call . . . . . . . . . . . . . . . . 43
Automatic Connection Setup/Immediate Connection/Hotline . . . . . 44
Reserve Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Assigning a Station Number/MSN . . . . . . . . . . . . . . . . . . . . . . . . . . 45
During a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Preventing and Allowing Call Waiting (Automatic Camp-On)
(Data Transmission Protection/Camp-On Protection) . . . . . . . . . . . 47
Turning the Call Waiting Tone On and Off . . . . . . . . . . . . . . . . . . . . 48
Parking a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Conducting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Activating Tone Dialing/DTMF Suffix Dialing . . . . . . . . . . . . . . . . . . 51
Transferring a Call after Announcement . . . . . . . . . . . . . . . . . . . . . 51
If You Cannot Reach a Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Call Waiting (Camp-On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Busy Override - Joining a Call in Progress . . . . . . . . . . . . . . . . . . . . 52
Using Night Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Entry Voice Mail (EVM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Configuring the Personal Voice Mailbox . . . . . . . . . . . . . . . . . . . . . 55
Activating the Personal Voice Mailbox. . . . . . . . . . . . . . . . . . . . . . . 55
Checking the Personal Voice Mailbox . . . . . . . . . . . . . . . . . . . . . . . 55
Activating AutoAttendants. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
6
Contents
Operating/Setting the Voice Mailbox and
AutoAttendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Saving Functions and Procedures . . . . . . . . . . . . . .59
Assigning Functions to Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Assigning a Procedure (Operating Steps) to a Key . . . . . . . . . . . . . . . . 62
Checking the Key Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Using Other Team Functions . . . . . . . . . . . . . . . . . . .64
Turning Group Call On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Accepting a Call for Another Member of Your Team . . . . . . . . . . . . . . 67
Privacy/Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Turning Do Not Disturb On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Caller ID Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Monitoring a Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Trace Call: Identifying Anonymous Callers . . . . . . . . . . . . . . . . . . . . . . 70
Locking the Telephone to Prevent Unauthorized Use . . . . . . . . . . . . . . 70
Saving Your PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Checking and Assigning Call Charges. . . . . . . . . . .73
Displaying Call Charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Dialing with Call Charge Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Using Other Functions/Services . . . . . . . . . . . . . . . .75
Appointments Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Saving Appointments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Using Timed Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Music on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Resetting Services and Functions
(System-Wide Cancellation for a Telephone). . . . . . . . . . . . . . . . . . . . . 77
Using System Functions from Outside
(DISA: Direct Inward System Access) . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Using Functions in ISDN via Code Dialing (Keypad Dialing) . . . . . . . . . 79
Operating a Switch (Relay) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Check Switch/Relay Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Confirming/Deactivating an Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Turning off an Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Reject on Busy,
Switching Telephone to Busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Fax Details and Message on Answering Machine . . . . . . . . . . . . . . . . 82
7
Contents
System Administration/
Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Enable Remote Administration
and Software Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Service Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Resetting the System Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Setting the Language/Country. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Setting Date and Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Configuring System Speed-Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . 87
Terminal Mode - optiPoint application module. . . 89
Labeling, Documentation and Accessories . . . . . . 91
Labeling Key Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Attaching a Station Number Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Using PC-based Telephony Applications . . . . . . . . . . . . . . . . . . . . . . . . 92
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Fixing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Telephone Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Responding to Error Messages on the Screen . . . . . . . . . . . . . . . . . . . 95
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Overview of Functions and Codes . . . . . . . . . . . . . 101
Basic Operating Instructions
8
Basic Operating Instructions
Characteristics and Ways to Connect Your optiPoint 500
optiPoint 5001economy basic standard advance
function keys 12 12 12 19
Full-duplex speakerphone fea-
ture
--;;
Display backlight - - - ;
Headset Æpage 93
connected with
• built-in interface - - - ;
• adapter - ;;;
• handset interface ;;;;
USB interface - ;;;
Interface for add-on equip-
ment
-;;;
Option bays 0112
1) The name and model of your telephone are printed on the base of your optiPoint 500.
Basic Operating Instructions
9
Control Panel optiPoint 500 economy/basic/standard
Keys for
telephone
settings
Display,
2 lines with
24 chars
Keypad
Handset
Key for
confirming
a function
Speaker
for open listening
and ring tones
Fixed
function key:
Release
Microphone for speakerphone
mode
(optiPoint 500 standard only)
Keys for scrolling to
functions
Key field - fixed function keys:
Program/Service
Redial
Mute or Internal
Speaker
LEDs
Key field –
freely programmable keys
Basic Operating Instructions
10
Control Panel optiPoint 500 advance with optiPoint key module
Keys for
telephone
settings
Illuminated Dis-
play,
2 lines with
24 chars
Keypad
Handset
Key for
confirming
a function
Speaker
for open listening
and ring tones
Fixed
function key:
Release
Microphone for speaker-
phone mode
Keys for scrolling to
functions
Key field - fixed function keys:
Program/Service
Redial
Mute or Internal
Speaker
LEDs
optiPoint key module
with additional
programmable keys
Key field –
freely programmable keys
Basic Operating Instructions
11
Step by Step
How to Use these Operating Instruc-
tions
You will find a graphic representation of the steps in log-
ical sequence in the left column. Below is an explana-
tion of the symbols:
nLift the handset.
tReplace the handset.
sConduct a call.
oEnter a telephone number or code.
dd Enter the code.
u or vPress volume controls on the telephone.
Press the key.
Press the illuminated key.
Press the flashing key.
:Currently available option appears on the screen.
If you want to use the displayed option, confirm with
the : key.
>:Search for options.
Press the < > keys,
until the option appears on the screen.
Then press the : key to confirm your selection.
Screen Displays
Line 1 displays prompts, error messages or acknowl-
edgment messages, depending on the situation.
Line 2 displays functions that you can confirm by press-
ing :. If the symbol ">" appears on the right, you can
press < > to access further options.
This symbol indicates special notices and addi-
tional information.
Program/Service
Speaker
Consult?
Ring tone?
Please dial
Return to held call? >
Step by Step
Basic Operating Instructions
12
Service personnel
References to service personnel usually mean the per-
son responsible for programming your HiPath 1200.
Service personnel have access to appropriate PC tools.
Basic Operating Instructions
13
Step by Step
Accessing Functions
... Interactively
You can select some functions while the telephone is
idle, for example:
>:Use < > to scroll to a function and press : to ex-
ecute it.
You can select other functions directly depending on
the situation. Example: you call a number, but the line
is busy:
:Press : to confirm.
or
>:Use < > to scroll to a function and press : to ex-
ecute it.
... Via the Program/Service menu
First press the "Program/Service" key. You then see a list
of selection options, such as: “#0=Reset services?“
Æpage 77.
Press the key.
>:Use < > to scroll to a function and press : to ex-
ecute it.
or
rd Enter the code directly.
The ”Overview of Functions and Codes” Æpage 101
contain a list of codes. However, they are also displayed
on screen along with the corresponding function.
You can find further options such as "*82=Do not dis-
turb on?" in Program/Service under “More features“.
These options are available when the telephone is idle
or during a call, but without code.
Press the key.
>:Use < > to scroll to a function and press : to ex-
ecute it.
>:Use < > to scroll to a function and press : to ex-
ecute it.
Forwarding on?
Callback?
Directory?
Program/Service
#0=Reset services?
Program/Service
More features?
*97=Do not disturb on?
Step by Step
Basic Operating Instructions
14
... With Function Keys
If you saved a function on a key Æpage 59, you can ac-
cess it directly as follows:
Press the Mute key to execute the function.
Making Calls – Basic Functions
15
Step by Step
Making Calls – Basic Functions
Answering Calls
Special default ring signaling is set for your telephone:
• When you receive an internal call or callback, your
telephone rings once every four seconds (single-
tone sequence).
• When you receive an external call, your telephone
rings twice in rapid succession every four seconds
(dual-tone sequence).
• When you receive a call from the entrance telepho-
ne, your telephone rings three times in rapid suc-
cession every four seconds (triple-tone sequence).
• If a call is waiting, you hear a short tone (beep) every
six seconds.
• When you receive a timed reminder, your telephone
rings twice (double-tone sequence, i.e. long ring fol-
lowed by short ring).
The number and/or name of the caller appears on the
display unless suppressed by the caller.
If a name is saved in your HiPath 1200 for the caller’s
station number, it is displayed (if configured by the ser-
vice personnel).
The service personnel can also program the system to
display the multi-station number (MSN) dialed in the
case of external calls or the name assigned to the MSN.
Answering a Call With the Handset
The telephone rings. The caller is displayed.
nLift the handset.
u or vTo raise or lower the volume, keep pressing the keys un-
til the desired call volume is set.
Step by Step
Making Calls – Basic Functions
16
Answering a Call with the Speaker (Speaker-
phone Mode)
The telephone rings. The caller is displayed.
Press the key. The LED lights up.
Speakerphone mode.
u or vTo raise or lower the volume, keep pressing the keys un-
til the desired call volume is set.
This function is not available with
optiPoint 500 economy and optiPoint 500 basic.
Speaker
• Tell the other party that you are using spea-
kerphone mode.
• The speakerphone works bests at a low re-
ceiving volume.
• The ideal distance between the user and the
telephone set in speakerphone mode is
about 50 cm (approx. 20 inches).
Making Calls – Basic Functions
17
Step by Step
Dialing/Making Calls
You can make free internal calls to all users who are con-
nected to the HiPath 1200.
If authorized, you can also make external calls to users
in the public telephone network.
Off-Hook Dialing
nLift the handset.
o• For internal calls, enter the internal station number.
• For external destinations, enter the external trunk
access code and the external station number.
The called party does not answer or is busy:
tReplace the handset.
or
Press the key. The LED goes out.
On-Hook Dialing
o• For internal calls, enter the internal station number.
• For external destinations, enter the external trunk
access code and the external station number.
You can get the internal station numbers and ex-
ternal trunk access codes from the service per-
sonnel.
If this function has been configured (consult ser-
vice personnel), your HiPath 1200 automatically
dials the least expensive connection for external
calls (Least Cost Routing LCR). If the least expen-
sive connection is not available, the name of the
default carrier or the advisory text "Expensive
connection" appears on the display and you will
hear an alerting tone.
Speaker
Step by Step
Making Calls – Basic Functions
18
The other party answers with speaker:
nLift the handset.
or On-hook dialing: use speakerphone mode (not available
with optiPoint 500 economy and optiPoint 500 basic).
The called party does not answer or is busy:
Press the key. The LED goes out.
or
Press the key.
Switching to Speakerphone Mode
Precondition: You are conducting a call with the hand-
set.
and tHold down the key and replace the handset. Then re-
lease the key and continue the call.
Switching to the Handset
Precondition: You are engaged in a call in speakerpho-
ne mode.
n and sLift the handset. Continue the call.
Speaker
Release
Your HiPath 1200 may also be programmed so
that you have to either press the Internal key or
enter the internal code before you dial an internal
number.
To call an external party, you have to enter an ex-
ternal code before dialing the party’s telephone
number (automatic trunk seizure/prime line is not
active; consult service personnel).
When automatic trunk seizure is active, you will
hear a continuous tone when you lift the hand-
set.
This function is not available with
optiPoint 500 economy and optiPoint 500 basic.
Speaker
This function is not available with
optiPoint 500 economy and optiPoint 500 basic.
Making Calls – Basic Functions
19
Step by Step
Open Listening
You can let other people in the room join in on the call.
Let the other party know that you have turned on the
speaker.
Precondition: You are conducting a call with the hand-
set.
Activating this function:
Press the key. The LED lights up.
Deactivating this function:
Press the key. The LED goes out.
Ending a Call
tReplace the handset.
or
Press the key. The LED goes out.
or
Press the key.
Speaker
Speaker
Speaker
Release
Step by Step
Making Calls – Basic Functions
20
Redialing a Number
The last ten telephone numbers dialed are stored auto-
matically.
You can redial them simply by pressing a key.
The station number appears on your screen for two se-
conds and is then dialed.
Press the key once to dial the number last dialed.
Press the key twice to dial the next-to-last number di-
aled.
Press the key three times to dial the third-to-last num-
ber dialed.
etc.
Displaying, dialing or deleting saved station num-
bers or switching to other lists
You can display, dial, and delete specific saved station
numbers (external and internal). You can also change to
other lists, such as, the caller list Æpage 37.
Press the key repeatedly, but at least twice.
The automatically stored number is displayed.
:The next stored number is displayed. Press the "OK" di-
alog key to confirm four selection.
or
>:Select and confirm.
or
>:
or
>:
or
>:
or
>:
Redial
Redial
Next?
Time/date sent?
Call?
Other Lists?
Delete?
Exit?
If this feature is configured (consult service per-
sonnel), account codes entered are also saved
Æpage 74.
Making Calls – Basic Functions
21
Step by Step
Turning the Microphone On and Off
To prevent the other party from listening in while you
consult with someone in your office, you can tempora-
rily switch off the handset microphone or the handsfree
microphone. You can also switch on the handsfree mic-
rophone to answer an announcement via the tele¦pho-
ne speaker (speaker call, Æpage 34).
Precondition: You are conducting a call. The micropho-
ne is switched on.
Press the key. The LED lights up.
or
Press the illuminated key. The LED goes out.
or
>:Select and confirm.
or
>:
Speakerphone mode is not available with
optiPoint 500 economy and optiPoint 500 basic.
Mute
Mute
Mute on?
Mute off?
If your HiPath 1200 is configured for automatic
line seizure (consult service personnel), there is
no mute key. The Internal function is assigned to
the key Æpage 18.
Step by Step
Making Calls – Basic Functions
22
Calling a Second Party (Consultation
Hold)
You can call a second party while engaged in a call. The
first party is placed on hold.
:Confirm.
oCall the second party.
Return to the first party:
:Confirm.
or
:
or
qd Press the key. The LED lights up. Enter the code. The
LED goes out.
Switching to the Party on Hold (Toggle)
>:Select and confirm.
or
qf Press the key. The LED lights up. Enter the code. The
LED goes out.
Combining the Calling Parties into a Three-
Party Conference
>:Select and confirm.
or
qg Press the key. The LED lights up. Enter the code. The
LED goes out.
Connecting the other parties to each other
>:Select and confirm.
Consult?
Return to held call?
Quit and return?
Program/Service
Toggle/Connect?
Program/Service
Conference?
Program/Service
Transfer?
Making Calls – Basic Functions
23
Step by Step
Transferring a Call
If the person you are speaking to wants to talk to ano-
ther colleague of yours, you can transfer the call that
colleague.
:Confirm.
or
>:
oEnter the number of the party to which you want to
transfer the call.
sAnnounce the call, if necessary.
tReplace the handset.
or
>:Select and confirm.
Consult?
Start transfer?
If this function has been configured (contact the
service personnel), you can also transfer a call to
busy stations.
The busy station is called as soon as the ongoing
call is over.
Transfer?
If this function is enabled (consult the responsib-
le service personnel), you can also set up a con-
nection between two external parties using the
transfer function.
If the function has not been enabled, a connec-
tion can only be set up between two external
parties if you first confirm the prompt "External-
external transfer, Confirm transfer".
Otherwise you receive a callback from the wai-
ting connection.
Please note that the costs for the external-exter-
nal call will be billed to the transferring party.
The duration of connections between two exter-
nal parties can be set by the service personnel.
Step by Step
Making Calls – Basic Functions
24
Call Forwarding
Using Variable Call Forwarding
You can forward calls immediately to different internal or
external telephones (destinations).
>:Select and confirm.
or
qee Enter the code.
oEnter the destination number.
• For internal destinations, enter the internal station
number.
• For external destinations, enter the external code
and the external station number.
:Confirm.
Deactivating call forwarding:
>:Select and confirm.
or
ree Enter the code.
Forwarding on?
Save?
Forwarding off?
When call forwarding is active, a special dial tone
sounds when you lift the handset and "to:..." ap-
pears in the display.
Making Calls – Basic Functions
25
Step by Step
Call Forwarding in the Carrier Network
and Forwarding Multiple Subscriber Num-
bers (MSN)
If this function has been configured (consult service
personnel), you can forward calls to your HiPath 1200
multiple subscriber numbers (MSN) (DID number) di-
rectly within the carrier network.
For example, you can forward your phone line to your
home phone after business hours.
>:Select and confirm.
or
qjh Enter the code.
:Select and confirm the line type you wish to use.
or
>:Forward after delay (can be set by service personnel
using "MSN/Delay").
or
>:
or
e or f or gEnter the code.
oEnter the number of the external destination (without the
external code).
:Confirm.
oEnter the desired MSN.
:Confirm.
Deactivating call forwarding:
>:Select and confirm.
or
rjh Enter the code.
:Confirm the displayed call forwarding type.
or
e or f or gEnter the activated call forwarding type.
oEnter the forwarded MSN.
Trunk FWD on?
1=immediate?
2=on no reply?
3=on busy?
Save?
Save?
Trunk FWD off?
Step by Step
Making Calls – Basic Functions
26
:Confirm.
Using Call Forwarding - No Answer (CFNA)
Calls that you do not answer after six rings (=default,
can be set by service personnel) or that arrive while you
are busy can be forwarded to a telephone of your
choice.
Press the key. The LED lights up.
>:Select and confirm.
>:Select and confirm.
or
qeh Enter the code.
oEnter the destination number.
• For internal destinations, enter the internal station
number.
• For external destinations, enter the external code
and the external station number.
:Confirm.
Deactivating call forwarding - no answer:
>:Select and confirm.
or
reh Enter the code.
Save?
When call forwarding is active, a special dial tone
sounds when you lift the handset and "MSN
to:..." appears in the display.
Program/Service
More features?
Forw. No Reply on?
Save?
Forw. No Reply off?
When call forwarding - no answer is activated,
"CF-NR to:..." appears briefly on the display after
you replace the handset.
Making Calls – Basic Functions
27
Step by Step
Using Callback
If a user is busy or is not answering, you can store an
automatic callback. This feature saves you from having
to make repeated attempts to reach the user.
You receive a callback,
• When the other party is no longer busy
• When the user who did not answer has conducted
another call.
Storing a Callback
Precondition: You have reached a busy line or no one
answers.
:Confirm.
or
qil Enter the code.
or Your HiPath 1200 can also be programmed so that a
callback request is automatically saved ("Activation via
Timeout" is set to "Callback"; consult service personnel).
Wait (approx. 3 seconds) until "Callback set" appears on
the display and there is a brief interruption in the busy
tone or ring tone.
Answering a Callback
Precondition: A callback was saved. Your telephone
rings: "Callback: ..." appears on the display.
nLift the handset.
or
Press the key. The LED lights up.
You hear a ring tone.
Callback?
Callback set
Speaker
Step by Step
Making Calls – Basic Functions
28
Checking and Canceling a Saved Callback
>:Select and confirm.
or
ril Enter the code.
Deleting a displayed entry:
:Confirm.
Ending callback display:
>:Select and confirm.
or
Press the key. The LED goes out.
or
Press the key. The LED goes out.
View callbacks?
Delete?
Exit?
Program/Service
Speaker
Making Calls – Basic Functions
29
Step by Step
Saving Repertory Dialing Numbers on
a Key
You can save a frequently dialed number on any free key
of your phone or accompanying equipment.
Press the key. The LED lights up.
>:Select and confirm.
or
qme Enter the code.
Press the key. If the key is already in use, its assignment
appears on the display.
:Confirm.
:Confirm.
oEnter the station number.
:Confirm.
or If you make a mistake:
>:Select and confirm. This deletes all entered digits.
:Confirm.
or
>:Select and confirm.
Program/Service
*91=Prog. feature key?
Change key?
Repdial key?
In the case of external station numbers, please
always enter the external code (for example, 0).
You can insert dial pauses and switch to tone di-
aling for checking the answering machine.
Use the key to program a
dial pause between two digits. Pressing the r
key switches to tone dialing for the following di-
gits.
Redial
Save?
Previous?
Exit?
Another key?
Step by Step
Making Calls – Basic Functions
30
Using Repertory Dialing Keys
Precondition: You have saved a station number on a re-
pertory dialing key Æpage 29.
Press the key on which the number is saved.
Simply press the key to dial a stored telephone
number Æpage 30.
If you have saved an internal station number, the
corresponding LED signals various states
Æpage 60
You can do this while a call is in progress.
You can also press the repertory dial key during a
call. This automatically sets up a consultation
Æpage 22.
Making Calls – Basic Functions
31
Step by Step
Telephone Settings
Adjusting the Ring Volume
u or vPress one of these keys while the phone is idle.
:Confirm.
u or vTo raise or lower the volume, keep pressing the keys un-
til the desired volume is set.
:Save.
Adjusting the Ring Tone
u or vPress one of these keys while the phone is idle.
>:Select and confirm.
u or vTo adjust the ring tone, keep pressing the keys until the
desired ring tone is set.
:Save.
Adjusting the Speakerphone to the Room
Acoustics
To help the other party understand you clearly while you
are talking into the microphone, you can adjust the tele-
phone to the acoustics in your environment: "Quiet
room", "Normal room" and "Noisy room".
u or vPress one of these keys while the phone is idle.
>:Select and confirm.
u or vTo set the room type: Keep pressing these keys until
the setting you want appears on the screen.
:Save.
Ring volume?
Ring tone?
This function is not available with
optiPoint 500 economy and optiPoint 500 basic.
Speakerphone mode?
Step by Step
Making Calls – Basic Functions
32
Adjusting the Receiving Volume During a Call
Precondition: You are conducting a call.
u or vTo raise or lower the volume, keep pressing the keys un-
til the desired volume is set.
u v simultaneously Save.
Adjusting the Display to a Comfortable Rea-
ding Angle
You can swivel the display unit. Adjust the display unit
so that you can clearly read the screen.
Display Backlight
A display backlight switches on automatically when
operating optiPoint 500 advance, for example, when di-
aling a call number . The backlight switches off auto-
matically a few seconds after the last action is comple-
ted.
Adjusting the Display Contrast
The display has four contrast levels that you can set ac-
cording to your lighting conditions.
u or vPress one of these keys while the phone is idle.
>:Select and confirm.
u or vChange the display contrast. Press the keys repeatedly
until the desired level is reached.
:Save.
This function is only available with
optiPoint 500 advance.
Display contrast?
Making Calls – Convenience Functions
33
Step by Step
Making Calls – Convenience
Functions
Answering Calls
Accepting a Specific Call for Your Colleague
You hear another telephone ring.
Press the key. The LED lights up.
>:Select and confirm.
or
qim Enter the code.
oEnter the number of the telephone that is ringing.
Rejecting Calls
You can reject calls which you do not wish to take.
The telephone rings. The caller is displayed.
Press the key.
The caller hears a busy tone.
If a call cannot be rejected, your telephone will continue
to ring. The message "Currently not possible" is display-
ed.
Program/Service
*59=Pickup - directed?
Accepting calls in a team Æpage 67.
Release
Step by Step
Making Calls – Convenience Functions
34
Using the Speakerphone
A colleague addresses you directly over the speaker
with a speaker call. You hear a tone before the an-
nouncement. The other party’s name or station number
appears on the screen.
You can conduct the call with the handset or in speaker-
phone mode.
nLift the handset and answer the call.
or
:Press the "OK" key to confirm your selection and answer
the call.
or
Press the key and answer the call.
Enabling and disabling handsfree answerback
>:Select and confirm.
or
>:
or
qmj or rmj Enter the code for "on" or "off".
Speakerphone mode is not available with
optiPoint 500 economy and optiPoint 500 basic.
Mute off?
Mute
If authorized (consult service personnel), you can
activate handsfree answerback (see below).
Then you don’t need to turn on the microphone
when answering an announcement. You can an-
swer immediately in speakerphone mode.
If handsfree answerback is disabled (default set-
ting), follow the procedure described above.
Placing a speaker call to a colleague Æpage 43.
HF answerback on?
HF answerback off?
Making Calls – Convenience Functions
35
Step by Step
Answering a Call with a Headset
:Your telephone rings. Confirm.
Ending the call:
Press the key. The LED goes out.
Answering Calls from the Entrance Telepho-
ne and Opening the Door
If an entrance telephone has been programmed, you
can use your telephone to speak to someone at the ent-
rance telephone and to activate a door opener.
Speaking to visitors via the entrance telephone:
Precondition: Your telephone rings.
nLift the handset within thirty seconds. You are connec-
ted to the entrance telephone immediately.
or
nLift the handset after more than thirty seconds.
oDial the entrance telephone number.
Opening the door from your telephone during a call
from the entrance telephone:
:Confirm.
or
Press the key. The LED lights up.
>:Select and confirm.
or
qje Enter the code.
Answer?
Release
The following procedures require that the entran-
ce telephone be connected via a Siemens TFE
adapter.
If you use other adapters, consult their manufac-
turer’s documentation.
Ask the responsible service personnel.
Open door?
Program/Service
*61=Open door?
If this feature is activated, you can call the entran-
ce telephone and open the door.
Step by Step
Making Calls – Convenience Functions
36
Accepting a Call From an Answering Machi-
ne
You can accept a call from any answering machine if the
machine is connected to your system (consult service
personnel) and you have programmed the answering
machine number on a key Æpage 59.
The LED lights up. Press the key.
Making Calls – Convenience Functions
37
Step by Step
Dialing/Making Calls
Using a Caller List
If this feature is activated, the following calls will be
stored in three caller lists:
• 1=Not answered calls
• 2=Answered calls
• 3=Originated calls
The service personnel can specify if only external or ex-
ternal and internal calls are saved.
For each caller list, up to ten calls are stored in chrono-
logical order. Each call receives a time stamp. The dis-
play begins with the most current unretrieved entry. For
calls from the same caller, no new entries are added to
the caller list; the caller’s
Retrieving the caller list
>:
or
rlf Enter the code.
:Select and confirm the caller list you wish to use.
or
>:
or
>:
or
e or f or gEnter the code.
:To view other calls, confirm each subsequent display.
Caller list?
1=Not answered calls ?
2=Answered calls ?
3=Originated calls ?
Next?
Step by Step
Making Calls – Convenience Functions
38
Ending retrieval
>:Select and confirm.
or
Press the key. The LED goes out.
or
Press the key. The LED goes out.
Displaying the call time and additional call informa-
tion
Precondition: You have retrieved the caller list and the
selected call is displayed.
>:Select and confirm.
or
>:
or
>:
or
>:
Dialing a station number from the caller list
Precondition: You have retrieved the caller list and the
selected call is displayed.
>:Select and confirm.
Removing an entry from the caller list
Precondition: You have retrieved the caller list and the
selected call is displayed.
>:Confirm.
Exit?
Program/Service
Speaker
Time/date sent?
View station no.?
View name?
Name?
Call?
The caller is automatically deleted from the caller
list when a connection is finally set up.
Delete?
Making Calls – Convenience Functions
39
Step by Step
Using Speed-Dial
You can assign station or system speed-dial numbers to
frequently called destinations.
• You can set up your own station speed-dialing num-
bers (max. 10) which are available only from your te-
lephone.
• System speed-dial numbers (max. 500) are set up
by service personnel (Æpage 87) and can be used
from any telephone (if authorized, consult your ser-
vice personnel).
Using station and system speed-dial numbers
Precondition: You have stored station speed-dial num-
bers (see below) or the service personnel has stored
system speed-dial numbers.
Press the key. The LED lights up.
:Confirm.
or
qk Enter the code.
oEnter a speed-dial number.
"*0" to "*9" = station speed-dialing.
"000" to "499" = system speed-dialing (consult service
personnel).
Program/Service
*7=Use speed dialing?
Step by Step
Making Calls – Convenience Functions
40
Saving/changing/deleting station speed-dial num-
bers and associated names
You can store the ten numbers which you use the most
and dial them using your own station speed-dial num-
bers: *0 through *9 (see above).
Press the key. The LED lights up.
>:Confirm.
or
qmf Enter the code.
oEnter the speed-dial number you wish to use (*0 to
*9).
or
:Confirm.
:Confirm until the desired speed-dial number is display-
ed.
If a telephone number is already stored, the name (if en-
tered) or the number will be displayed with the speed-
dial number.
>:Confirm.
oFirst enter the external code and then the external sta-
tion number.
Program/Service
*92=Change Speed Dial?
If an optiPoint application module is connected
to your telephone, "Terminal Mode" activates
when your initiate the function Æpage 89.
The user prompts then appear on the
optiPoint application module’s display.
You can use the optiPoint application module
keys.
Next?
Next?
Change?
You can insert dial pauses and switch to tone di-
aling for checking the answering machine.
Use the key to program a
dial pause between two digits. Pressing the r
key switches to tone dialing for the following di-
gits.
Redial
Making Calls – Convenience Functions
41
Step by Step
If applicable You can enter a name for the number you have entered.
This will be displayed when you dial the speed-dial num-
ber, and added to the internal directory Æpage 42.
>:Confirm.
oUse the keypad to enter the desired name.
You can use the keypad with the digits as an alphanu-
meric keypad in this case and enter the names by pres-
sing the appropriate keys one or more times as needed.
For example, you can enter the letter "R" by pressing the
"7" three times or the letter "E" by pressing the "3" twice.
Enter the following letters by using the same method.
• "1" and "#" = the last character entered will be dele-
ted.
• "0" = space
• "*" = the next character entered will be capitalized.
:Confirm.
or If you make a mistake:
>:Select and confirm. This deletes all entries.
or If a name is displayed, you can display the stored tele-
phone number.
>:Select and confirm.
or If a telephone number is displayed, you can display the
stored name.
>:Select and confirm.
or Delete all entries for the speed-dial number.
>:Select and confirm.
or
>:Select and confirm.
Enter name?
Save?
Previous?
View station no.?
View name?
Delete?
Exit?
Step by Step
Making Calls – Convenience Functions
42
Select from Directory (Alphanumeric Search)
The internal directory contains all station numbers, and
the station and system speed-dial numbers assigned to
a name (consult service personnel).
Precondition: Names have been assigned to the stati-
on/speed-dial numbers stored.
nLift the handset.
or
Press the key. The LED lights up.
:Confirm.
The first entry is displayed on the screen.
>:To view further entries, confirm each subsequent dis-
play.
or
>:To view further entries, confirm each subsequent dis-
play.
or
oEnter the name you want to find, or just the first few let-
ters, using the alphanumeric keypad.
You can use the keypad with the digits as an alphanu-
meric keypad in this case and enter the names by pres-
sing the appropriate keys one or more times as needed.
For example, you can enter the letter "R" by pressing the
"7" three times or the letter "E" by pressing the "3" twice.
The first name with the entered letters is displayed.
Enter the following letters by using the same method.
If no entry exists for the entered letters or if entering let-
ters is not permitted at this time, you will hear a short
beep.
Speaker
Directory?
If an optiPoint application module is connected
to your telephone, "Terminal Mode" activates
when your initiate the function Æpage 89.
The user prompts then appear on the
optiPoint application module’s display.
You can use the optiPoint application module
keys.
Scroll Next?
Scroll Previous?
Making Calls – Convenience Functions
43
Step by Step
To enter a space, press "0".
Pressing "1" automatically displays the first entry in the
internal directory.
The "*" and "#" keys have no function here.
If applicable
>:Select and confirm each letter to be deleted. The last
letter entered is deleted. The first entry in the directory
is displayed when you have deleted all letters.
If applicable
>:Select and confirm. All entered letters are deleted, and
the first entry in the internal directory is displayed again.
If applicable
>:Select and confirm.
If applicable
>:Select and confirm.
The entry you wish to dial appears on the screen.
>:Select and confirm.
Talking to Your Colleague With a Speaker Call
If the feature has been configured, you can make a
loudspeaker announcement to an internal user with a
system telephone without any action on their part.
Press the key. The LED lights up.
>:Select and confirm.
or
qld Enter the code.
oEnter the station number.
Delete Character?
Delete Line?
View station no.?
View name?
Call?
Program/Service
*80=Speaker call?
Responding to a speaker call Æpage 34.
Step by Step
Making Calls – Convenience Functions
44
Automatic Connection Setup/Immediate Con-
nection/Hotline
If this feature is activated (consult service personnel), a
connection to a specified internal or external destination
will be set up when you lift the handset.
nLift the handset.
Depending on the setting, the connection is either set
up immediately or only after a preset period of time.
Reserve Trunk
You can reserve a busy trunk.
When the trunk is free, you receive a call and a message
appears on the display.
Precondition: The message "Reserve trunk?" appears
on your screen .
:Confirm.
or
qil Enter the code.
"Trunk reserved" appears on the screen .
When the reserved trunk becomes free:
Your telephone rings. The display shows "Trunk is free".
nLift the handset. You hear the CO dial tone.
oEnter the number of the external station.
Reserve trunk?
If "Activation via Timeout" is set to "Callback" in
your HiPath 1200 (consult service personnel),
then the "Reserve trunk" function is not available.
Making Calls – Convenience Functions
45
Step by Step
Assigning a Station Number/MSN
You can selectively assign a specific multiple subscriber
number MSN (DID number) to your telephone before
making an external call. The assigned MSN then ap-
pears instead of the default MSN on the called party’s
display.
Press the key. The LED lights up.
>:Select and confirm.
>:Select and confirm.
or
qhe Enter the code.
oEnter the desired MSN or MSN index.
(Consult the responsible service personnel; in Manager/
System Settings/Temporary MSN, you can specify whe-
ther the entire MSN or only its abbreviated form should
be entered as the MSN index.)
oDial the external number.
Program/Service
More features?
*41=Temporary MSN?
Hint: You can save the various operating steps,
including the MSN, to a single keyÆpage 62.
Step by Step
Making Calls – Convenience Functions
46
During a Call
Using Call Waiting
Callers can still reach you while you are engaged in ano-
ther call. A signal alerts you to the waiting call.
You can either ignore or accept the waiting call.
When you accept the waiting call, you can either end
the first call or place it on hold and resume the call later
on.
You can also bar call waiting or the call waiting tone
Æpage 47, Æpage 48.
Answering a waiting call (call waiting, camp-on)
Precondition: You are engaged in a phone call and hear
a tone (every six seconds).
Ending the first call and answering the waiting call:
tReplace the handset. Your telephone rings.
nAnswer the second call. Lift the handset.
Placing the first call on hold and answering the se-
cond call:
>:Select and confirm.
or
qii
Press the key. The LED lights up. Enter the code.
You are connected to the call waiting party immediately.
The first party is placed on hold.
Ending the second call and resuming the first one:
:Confirm.
or
qd Press the key. The LED lights up. Enter the code.
or
t nReplace the handset. Your telephone rings. "Call:." ap-
pears on the screen. Lift the handset.
Switching to the party on hold (toggle)
>:Select and confirm.
Call waiting?
Program/Service
Quit and return?
Program/Service
Toggle/Connect?
Making Calls – Convenience Functions
47
Step by Step
or
qf Press the key. The LED lights up. Enter the code. The
LED goes out.
Combining the calling parties into a three-party
conference
>:Select and confirm.
or
qg Press the key. The LED lights up. Enter the code. The
LED goes out.
Preventing and Allowing Call Waiting (Auto-
matic Camp-On)
(Data Transmission Protection/Camp-On Pro-
tection)
You can prevent or allow a second call Æpage 46 from
being signaled by automatic camp-on during an ongoing
call.
Press the key. The LED lights up.
and
>:Select and confirm.
or
>:
or
qhmd
or rhmd
Enter the code to prevent or allow call waiting.
Program/Service
Conference?
Program/Service
Program/Service
*490=Campon prot. on?
#490=Campon prot. off?
If data terminals, such as, fax, PC with modem or
answering machine are connected, you should
activate data transmission protection/camp-on
protection for this port.
Step by Step
Making Calls – Convenience Functions
48
Turning the Call Waiting Tone On and Off
You can suppress the call waiting tone (emitted appro-
ximately every six seconds) for second calls.
Waiting calls are then only indicated on the display (Call
waiting?) or, if configured, by the flashing "Ringer cutoff"
key.Æpage 61
Press the key. The LED lights up.
>:Select and confirm.
>:Select and confirm.
or
>:
or
rlk oder qlk Enter code for "tone on" or "tone off".
Program/Service
More features?
#87=Call waiting tone on?
*87=Call waiting tone
Making Calls – Convenience Functions
49
Step by Step
Parking a Call
You can park up to ten calls, either internal, external, or
both. Parked calls can be displayed on and picked up
from another telephone. This feature is useful if you
want to continue a call at another phone.
Precondition: You are conducting a call.
Press the key. The LED lights up.
>:Select and confirm.
d ... mEnter the number of the park slot (0 - 9) and make a note
of it. If the park slot number you entered is not display-
ed, it is already in use; enter another one.
Retrieving a parked call
Precondition: One or more calls have been parked. The
telephone is idle.
Press the key. The LED lights up.
>:Select and confirm.
or
rij Enter the code.
d ... mEnter the park slot number you noted earlier.
If the park slot number you enter is not in use, you can-
not retrieve the call.
Program/Service
*56=Park?
Program/Service
Retrieve call?
If a parked call is not picked up, after a specific pe-
riod of time the call is returned to the telephone
from where it was parked (recall).
Step by Step
Making Calls – Convenience Functions
50
Conducting a Conference
In a conference call, you can talk to as many as two
other parties at the same time. These may be internal
or external users.
oCall the first party.
>:Select and confirm.
oCall the second station. Announce the conference.
>:Select and confirm.
or
qg Press the key. The LED lights up. Enter the code. The
LED goes out.
A tone sounds every 20 seconds to indicate that a con-
ference is in progress.
If the second party does not answer:
:Confirm.
or
qd Enter the code.
Checking which parties are in the conference
>:Select and confirm. The first station appears on the
screen.
:Confirm to display the next party.
>:To exit the list: Select and confirm.
Leaving a conference
tReplace the handset.
or
>:Select and confirm.
Start conference?
Conference?
Program/Service
Return to held call?
View conf parties?
Next?
Exit list?
End conference?
Making Calls – Convenience Functions
51
Step by Step
Activating Tone Dialing/DTMF Suffix Dialing
You can transmit dual-tone multifrequency (DTMF) sig-
nals to control devices such as an answering machine
or automatic information system.
oYou can use the keys "0" through "9", "*", and "#" to trans-
mit DTMF signals.
Transferring a Call after Announcement
If this function has been configured (consult service
personnel), you can use a speaker call (announcement,
Æpage 43) to announce a call in progress to a group of
users Æpage 64.
After a member of the group has accepted the call re-
quest, you can transfer the waiting party.
Precondition: You are conducting a call.
:Confirm. The other party is placed on hold.
Press the key. The LED lights up.
>:Select and confirm.
or
qld Enter the code.
oEnter the group’s station number.
sAnnounce the call.
When a member of the group accepts the call
Æpage 34, you are connected to this party.
tReplace the handset.
or
>:Select and confirm.
Consult?
Program/Service
*80=Speaker call?
Transfer?
Step by Step
Making Calls – Convenience Functions
52
If You Cannot Reach a Destination
Call Waiting (Camp-On)
Precondition: You have dialed an internal number and
hear a busy signal. It is important that you reach the
called party.
Wait (approx. 6 seconds) until "Camp-on" appears on the
display and the busy tone is followed by the ring tone.
or Your HiPath 1200 can also be programmed so that a call
is not automatically camped on ("Activation via Timeout"
is set to "Callback"; consult your service personnel).
:Confirm.
or
qil Enter the code.
"Camp-on" appears on the display and the busy tone
changes to the ring tone.
The called party can then respond Æpage 46.
Busy Override - Joining a Call in Progress
This function is only available if it has been configured
by the service technician (consult service personnel).
Precondition: You have dialed an internal number and
hear a busy signal. It is important that you reach the
called party.
>:Select and confirm.
or
qjf Enter the code.
The called party and person to whom this party is tal-
king hear an alerting tone every two seconds.
If the called party has a system telephone with display,
the following appears on the screen: "Override: (station
no. or name)" and "Release?" .
You can now start talking.
Camp-on
Callback?
The called party can prevent automatic call wai-
ting Æpage 47.
Override?
Making Calls – Convenience Functions
53
Step by Step
Using Night Answer
When night answer mode is active, for example during
a lunch break or after office hours, all external calls are
immediately forwarded to a specific internal telephone
(night station).
The night station and the password for activating/deac-
tivating it can be set by the service personnel.
In addition, the service personnel can specify times for
automatic activation/deactivation of the night answer
feature. Automatic night answer will not work if you ma-
nually activate/deactivate night answer.
Activating this function:
>:Select and confirm.
or
qhh Enter the code.
oEnter the code (consult service personnel)
Deactivating this function:
>:Select and confirm.
or
rhh Enter the code.
oEnter the code (consult service personnel)
Night answer on?
Night answer off?
When night answer mode is active, a special dial
tone sounds when you lift the handset.
Hint: If you save the function, including the code,
to a key, you can enable/disable Night answer
simply by pressing the key once Æpage 59.
Step by Step
Making Calls – Convenience Functions
54
Entry Voice Mail (EVM)
Your HiPath 1200 features an integrated voice memory
system called "Entry Voice Mail".
Your service personnel can configure up to 24 voice
mailboxes and four AutoAttendants for you.
If the voice mailbox auto-configuration feature was en-
abled by the service personnel, you can also configure
your voice mailbox yourself.
Yo u r p e r s o n a l voice mailbox answers your calls, greets
the caller with your personal greeting or a standard an-
nouncement and lets the caller leave a message.
AutoAttendants not only issue announcements/gree-
tings, they also let your callers reach you or your cowor-
ker directly.
Your service personnel can configure the following ty-
pes of AutoAttendant:
• Automatic call acceptance without attendant func-
tionality
The caller only hears a greeting.
• Greeting with attendant option
– The caller hears an announcement/music and is
then connected to the attendant, for example.
Example: "Hello. You have reached the offices of
XY. All our lines are busy now. Please wait a mo-
ment to be connected."
– The caller can reach an internal subscriber by dia-
ling an internal station number after the greeting.
Example: "Hello. The person you have called is
unavailable right now. Dial 14 after the tone to
speak to someone else."
– The caller can reach an internal or external party
by entering a speed-dial number (0-9) after the
greeting.
Example: "Hello. For information on our product,
press "1" . To reach our hotline, press "2" ."
Making Calls – Convenience Functions
55
Step by Step
Configuring the Personal Voice Mailbox
If your service personnel has not configured a personal
voice mailbox for you, you can easily do it yourself.
Precondition: Service personnel enabled auto-configu-
ration for voice mailboxes.
kmd Enter the code for "Entry Voice Mail" (default = 790).
oEnter the personal voice mailbox code number (default
= 1234). Take note of the announcement.
Activating the Personal Voice Mailbox
To ensure that calls reach the Entry Voice Mail, you
must activate call forwarding Æpage 24 or call forwar-
ding - no answer Æpage 26 to the destination 790
(=Entry Voice Mail).
Using DISA Æpage 77, you can activate call forwarding
or call forwarding - no answer to the Entry Voice Mail for
your telephone from an external location.
Checking the Personal Voice Mailbox
Your telephone emits a signal when there are mes-
sages for you in your voice mailbox:
• If programmed, the "Mailbox" key flashes
Æpage 59.
• An appropriate advisory appears on the display with
the number of existing messages, for example "3
new messages" .
• You hear a special dial tone when you lift the hand-
set.
Please change the code number the first time
you access your voice mailbox.
Only numerals are permitted (0-9). Please do not
use "1234" or "0000".
If you have forgotten your code number, service
personnel can reset it to the default.
Step by Step
Making Calls – Convenience Functions
56
Press the flashing "Mailbox" key.
or
kmd Enter the code for "Entry Voice Mail" (default = 790).
or
>:Select and confirm.
oEnter the personal voice mailbox code number.
Follow the acoustic user prompts.
Checking the personal voice mailbox from another
internal telephone
kmd Enter the code for "Entry Voice Mail" (default = 790).
oEnter the personal voice mailbox code number.
oEnter the personal voice mailbox number (= own inter-
nal station number).
Follow the acoustic user prompts.
Checking the personal voice mailbox from an exter-
nal telephone
oSet up a connection to your HiPath 1200.
Enter the MSN assigned by the EVM service personnel
(consult your service personnel).
or Call forwarding to the Entry Voice Mail is activated on
your telephone:
o qEnter your external station number (MSN) and press the
star key while the announcement is playing.
oEnter the personal voice mailbox code number.
oEnter the personal voice mailbox number (= own inter-
nal station number).
Follow the acoustic user prompts.
Call Voice Mail?
Making Calls – Convenience Functions
57
Step by Step
Activating AutoAttendants
If configured (consult your service personnel), you can
forward calls to AutoAttendants.
Configure call forwarding Æpage 24 or call forwarding -
no answer Æpage 26 on your telephone to the destina-
tion 741, 742, 743 or 744 (=default destinations for Au-
toAttendants, consult service personnel).
Operating/Setting the Voice Mailbox and
AutoAttendants
The Entry Voice Mail is operated by entering digits (tone
dialing).
1 = back, 2 = redo, 3 = next
8 and 0 for settings, recordings, and changes.
EVM provides context-specific announcements to help
you perform your operating tasks.
You cannot operate your voice mailbox or the AutoAt-
tendant unless they are open.
Opening the voice mailbox/AutoAttendant
kmd Enter the code for "Entry Voice Mail" (default = 790).
oEnter the personal voice mailbox code number or the
code number for the AutoAttendant (default = 0000).
oEnter the personal voice mailbox number (= own inter-
nal station number, not necessary for own telephone) or
the station number of the AutoAttendant (default = 741,
742, 743 or 744).
Follow the acoustic user prompts.
You can now operate/set your voice mailbox or your Au-
toAttendants with the following status announcements/
functions:
• Play back messages
(only for your personal voice mailbox)
There are no messages, new messages or old mes-
sages.
• Greeting 1 or greeting 2/
You can record up to two greetings.
If you do not record a greeting, the caller hears the
default system greeting.
The last greeting listened to/recorded activates.
Step by Step
Making Calls – Convenience Functions
58
• Greeting control, "manual" or "automatic day/night
program".
Use "manual" to specify that the last greeting liste-
ned to/recorded under Greeting 1/2 is active.
With "automatic day/night program", greeting 1
(=day) or 2 (=night) is active depending on the day
and night answer feature in your HiPath 1200.
• Message recording activated/deactivated
(only for your personal voice mailbox)
You can set whether or not callers are permitted to
leave messages for you.
The announced status is active.
• Change code number
Your personal voice mailbox and the AutoAttendants
are protected against unauthorized access by a four-
digit code number.
The current code number is announced.
Please change the code number the first time you
use it.
Only numerals are permitted (0-9). Please do not
use "1234" or "0000".
If you have forgotten your code number, service per-
sonnel can reset it to the default.
If your HiPath 1200 is configured for automatic
line seizure (consult service personnel), you
must press the Internal key before you dial your
voice mailbox or an AutoAttendant Æpage 18.
Saving Functions and Procedures
59
Step by Step
Saving Functions and Procedures
You can save a frequently-dialed number Æpage 29, or
frequently-used functions/procedures (comprising se-
veral operating steps) to any free key on your telephone
or add-on device.
Assigning Functions to Keys
Press the key. The LED lights up.
>:Select and confirm.
or
qme Enter the code.
Press the key. If the key is already in use, its assignment
appears on the display.
:Confirm.
>:Select and confirm the function, such as, "Do not dis-
turb".
All programmable functions appear on the
screen."Overview of Functions and Codes" Æpage 101
If applicable
>:Select and confirm.
Some functions (such as "Call forwarding or Night ans-
wer") accept incomplete entries. This means you have
to add more digits later on when you activate the func-
tion by pressing a key.
:Confirm.
or
>:Select and confirm.
Program/Service
*91=Prog. feature key?
Change key?
Save incomplete?
Exit?
Another key?
Now press the key to access the function direct-
ly. If the function can be turned on and off,
such as "Do not disturb", pressing the key multip-
le times turns the function on and off.
Step by Step
Saving Functions and Procedures
60
Meaning of LED Signals for Saved Functions:
Call forwarding, Forwarding - trunk, Call Fwd No
Reply, Night answer, Do not disturb, Changeover,
HF answerback on/off, Campon prot. on, Caller ID
suppression, Busy by Busy:
Saved function is not active.
Saved function is active.
Callback:
You have not set a callback.
You have set a callback.
Mute on/off:
The microphone is switched on.
The microphone is switched off.
Caller list:
No calls saved.
Call request saved.
Join/leave group:
You have left all groups.
You are active in at least one group.
Call pickup - group:
No call for the group.
One call for the group.
Repdial key (internal), Direct station select:
The other party is not engaged in a call.
The other party is engaged in a call .
Flashing rapidly – This party is calling me.
Flashing normally – A caller is trying to reach this party.
Flashing slowly – Party is waiting.
Trunk key
No call on assigned trunk.
Active call on assigned trunk.
Flashing rapidly – A call has arrived for me on this line;
press the key to pick up the call.
Flashing normally – A call has arrived on this line; press
the key to pick up the call.
Flashing slowly – A call on this line was placed on hold.
Temporary MSN
No call on assigned multiple subscriber number MSN.
Saving Functions and Procedures
61
Step by Step
Active call on assigned multiple subscriber number
MSN.
Flashing rapidly – A call has arrived for me on this MSN;
press the key to pick up the call.
Flashing normally – A call has arrived on this MSN;
press the key to pick up the call.
Error message:
No error messages present.
Error messages present.
Press the key. The system error is displayed.
The LED goes out when you confirm "Acknowledge ?".
Fax details/answering machine
No fax received or no message on answering machine.
Fax received or message on answering machine.
Mailbox:
No messages present.
Message(s) present.
CO Message Waiting
No message on your network provider’s answering ma-
chine (for example, T-NetBox).
Message on your network provider’s answering machi-
ne.
Press the key. You are connected to your network provi-
der’s answering machine, if configured.
Ringer cutoff
Call waiting tone on is active.
Call waiting tone off is active.
Flashes – waiting call.
The following functions are assigned to keys which
have no LED:
Repdial key (external), Trunk group key, Procedure key,
Trace call, Speed-dial, Release call, Directory, Call wai-
ting, Connect/Toggle, Conference, Speaker call, Overri-
de, Park, Pickup - directed, Account code, View call
charges, Timed reminder, Open door,Room moni-
tor,Consultation,
Step by Step
Saving Functions and Procedures
62
Assigning a Procedure (Operating
Steps) to a Key
Station numbers and functions which require additional
inputs, i.e. comprise several operating steps, can be sa-
ved to a single key on your telephone.
Using the "Account code" Æpage 74 function, for ex-
ample, you can save all the remaining required inputs
(station number of the calling party + the station num-
ber to be dialed) to a single key.
Station numbers which require additional inputs can
also be stored.
Press the key. The LED lights up.
>:Select and confirm.
or
qme Enter the code.
Press the key. If the key is already in use, its assignment
appears on the display.
:Confirm.
>:Confirm.
oEnter the procedure, for example, "*60 231#
089123456".
*60= code for Account code
231#=account code
089123456 = number to be dialed.
:Confirm.
or If you make a mistake:
>:Select and confirm. This deletes all entered digits.
:Confirm.
or
>:Select and confirm.
Program/Service
*91=Prog. feature key?
Change key?
Procedure key?
Save?
Previous?
Exit?
Another key?
Saving Functions and Procedures
63
Step by Step
Checking the Key Assignments
You can check the assignment of keys on your telepho-
ne to see which functions are programmed on which
keys.
Press the key. The LED lights up.
>:Select and confirm.
or
qme Enter the code.
Press the key. The key assignment appears on the
screen.
:Confirm.
or
>:Select and confirm.
Select the stored procedure by pressing a key.
Procedures containing functions which can be
switched on/off can be activated by pressing the
key, and deactivated by pressing the same key
again.
You can also press a procedure key during a call.
The stored digits are automatically sent as DTMF
signals Æpage 51.
Program/Service
*91=Prog. feature key?
Exit?
Another key?
Step by Step
Using Other Team Functions
64
Using Other Team Functions
Turning Group Call On and Off
If this function has been configured (consult service
personnel), you belong to one or more groups of users
who can each be reached under a hunt group or group
call number.
Incoming calls are signaled on all group member tele-
phones in the order in which they are received (= hunt
group) or simultaneously (= group call) until one mem-
ber of the group accepts the call.
Each member of the group remains available under his
or her own station number.
You can activate and deactivate the audible signal for a
hunt group or group call.
If the LED on a programmed "Join/leave group" key
Æpage 59 is illuminated, this means that the audible
tone was activated for at least one group.
If a group call member initiates external call for-
warding, group calls are only signaled at external
phones. If you want the call to be signaled at all
phones (internal and external), the service per-
sonnel must configure this specially.
If a hunt group member initiates external call for-
warding, the call is routed to the external call for-
warding destination (if configured by the service
personnel).
If the service personnel configures call forwar-
ding - no answer to the Entry Voice Mail for un-
answered group calls, any messages left are sig-
naled at all group members. Signaling stops as
soon as one group member accepts the mes-
sage.
"Operating/Setting the Voice Mailbox and Auto-
Attendants" Æpage 57.
Using Other Team Functions
65
Step by Step
You belong to a hunt group or a group call:
>:Select and confirm.
or
>:
or
rli or qli Enter the code for "leave" or "join".
or
Press the "Hunt group join/leave" key.
or
You belong to several groups:
>:Select and confirm.
or
>:
or
rli or qli Enter the code for "leave" or "join".
or
Press the "Hunt group join/leave" key.
or
If an "X" appears after the group number (for example,
770) then group call is activated for this group.
If a name is saved for the group, it is displayed if confi-
gured by the service personnel.
or
No "X" means group call is deactivated.
:Confirm your selection to display the next group num-
ber.
or
>:Select and confirm.
This turns off the audible tone for the displayed group.
or
>:Select and confirm.
This turns off the audible tone for the displayed group.
Leave group?
Join group?
Leave group?
Join group?
770 X (Name)
770 (Name)
Next?
Leave group?
Join group?
Step by Step
Using Other Team Functions
66
or
>:Select and confirm.
This turns off the audible tone for all groups.
or
rEnter the code for "Leave all groups".
or
>:Select and confirm.
This turns off the audible tone for all groups.
or
qEnter the code for "Join all groups".
#=Leave all groups?
*=Rejoin all groups?
Using Other Team Functions
67
Step by Step
Accepting a Call for Another Member
of Your Team
You can accept calls for other telephones in your team
from your telephone. To do this, consult your service
personnel to find out if a pickup group has been confi-
gured.
Precondition: Your telephone rings briefly. The follo-
wing message appears on the display: "Call for Pickup
Group".
:Confirm.
or
Press the key. The LED lights up.
qik Enter the code.
Pickup - group?
Program/Service
Step by Step
Privacy/Security
68
Privacy/Security
Turning Do Not Disturb On and Off
To avoid any interruptions, you can activate the Do Not
Disturb feature. Callers then hear the busy tone.
>:Select and confirm.
or
>:
or
qmk or rmk Enter the code for "on" or "off".
Caller ID Suppression
You can prevent your station number or name from ap-
pearing on the displays of external parties you call. The
feature remains active until you deactivate it.
>:Select and confirm.
or
>:
or
qlj or rlj Enter code for "suppress" or "restore".
DND on?
DND off?
When you lift the handset, a special dial tone
(continuous buzzing tone) reminds you that do
not disturb is active
If your telephone is configured as an intercept
position, you cannot activate the Do Not Disturb
feature (consult service personnel).
Suppress call ID?
Restore caller ID?
Privacy/Security
69
Step by Step
Monitoring a Room
A telephone can be used to monitor a room. The func-
tion must be activated on the telephone that you want
to monitor.
Calling this telephone from outside lets you hear what
is going on in the room.
Activating the telephone to be monitored:
Press the key. The LED lights up.
>:Select and confirm.
or
qll Enter the code.
You can either leave the telephone in speakerphone
modeoptiPoint 500 economy (not available with
optiPoint 500 basic) or lift the handset and leave it direc-
ted towards the noise source.
Deactivating the telephone to be monitored:
Press the illuminated key. The LED goes out.
or
tReplace the handset.
Monitoring the room:
nLift the handset.
From the inside:
oEnter the internal number of the telephone to be moni-
tored.
or From the outside:
Precondition: You have a telephone that uses tone di-
aling (DTMF dialing) or you can switch your telephone
to tone dialing. The telephone is not connected to the
system.
oSet up a call to the HiPath 1200. Enter the station num-
ber (DISA MSN; consult service personnel).
oWait for a continuous tone (if necessary switch the tele-
phone to tone dialing), then enter the internal number
that has been assigned to you and the associated PIN
Æpage 72.
oEnter the internal number of the telephone to be moni-
tored.
Program/Service
*88=Room monitor?
Program/Service
Step by Step
Privacy/Security
70
Trace Call: Identifying Anonymous Cal-
lers
You can have the carrier identify malicious external cal-
lers. You can save the caller’s station number during the
call or for 30 seconds after the call ends. However, it is
essential that you do not replace your handset during
this time.
Precondition: You are conducting an external call.
Press the key. The LED lights up.
and
>:Select and confirm.
or
qlh Enter the code.
Locking the Telephone to Prevent
Unauthorized Use
You can prevent unauthorized persons from using your
telephone and its electronic notebook during your ab-
sence.
Precondition: You must have configured a personal
identification number (PIN) for your telephone
Æpage 72.
To lock and unlock the telephone:
>:Select and confirm.
or
>:
or
qjj or rjj Enter the code for "lock" or "unlock".
oEnter the telephone lock PIN Æpage 72.
Program/Service
*84=Trace call?
After you have finished tracing the call, the data
is stored on the carrier’s system. Now contact
your service personnel.
Changeover on?
Changeover off?
Privacy/Security
71
Step by Step
While the telephone is locked, a special dial tone
sounds when you lift the handset. You can conti-
nue to dial internal numbers as usual.
Step by Step
Privacy/Security
72
Saving Your PIN
To prevent unauthorized persons from using your tele-
phone, you need to enter a personal identification num-
ber, which you can save yourself.
Press the key. The LED lights up.
>:Confirm.
or
qmg Enter the code.
oEnter the current five-digit PIN.
If you have not yet assigned a PIN, use the PIN "00000"
the first time you enter it.
oEnter the new PIN.
oRepeat the new PIN.
Program/Service
*93=Change PIN?
If you forget your PIN, contact the service per-
sonnel who can reset it to "00000".
Checking and Assigning Call Charges
73
Step by Step
Checking and Assigning Call
Charges
Displaying Call Charges
For the current call:
The display usually shows call charges at the end of a
call (default setting).
If you wish to display charges continuously during a call
in progress, the service personnel must request the
AOCD feature (Advice of Charge, During the Call) from
your carrier.
Some carriers also let you display toll-free external calls.
The message "Free of Charge" appears on the screen
either before or during the call.
For all past calls with remaining balance:
First the accrued call charges (sum) are displayed. After
about 5 seconds, the remaining available amount is dis-
played if the service personnel have specified a call
charge limit.
Press the key. The LED lights up.
>:Select and confirm.
or
qji Enter the code.
If a call is transferred, the charges are assigned to
the telephone to which the call was transferred.
Program/Service
*65=Show call charges?
Step by Step
Checking and Assigning Call Charges
74
Dialing with Call Charge Assignment
You can assign external calls to certain projects.
Precondition: The service personnel has set up ac-
count codes for you.
Press the key. The LED lights up.
>:Select and confirm.
oEnter the account code.
rPress this key.
or
:Confirm.
oEnter the number of the external station.
Program/Service
*60=Account code?
Save?
You can also enter the account code during an
external call provided you pressed the "Account
code" key first.
Programming the "Account code" key.Æpage 59
Using Other Functions/Services
75
Step by Step
Using Other Functions/Services
Appointments Function
You can tell your telephone to give you a call when you
want to be reminded of an appointment Æpage 76
.To do this, you need to save the time when you want
to be called. You can do this
• for appointments that recur daily,
• for appointments that recur daily except weekends,
• for an appointment after a certain amount of time
and
• for a certain day.
Saving Appointments
Press the key. The LED lights up.
>:Confirm.
or
qhj Enter the code.
:Select type of timed reminder and confirm.
or
>:
or
>:
or
>:
or
e or f or gor hEnter the code.
only for 4th type oEnter day and month as 4-digit number, e. g. 2109 11th
of September
:Confirm.
or If you make a mistake:
>:Select and confirm. This deletes all entered digits.
oEnter a 4-digit time, such as 0905 for 9:05 (= 9.05 a.m.)
or 1430 for 14.30 (= 2.30 p.m.).
Program/Service
*46=Timed reminder on?
1=Daily?
2=Daily exc. weekends?
3=after Timeout?
4=Specific day?
Save?
Previous?
Step by Step
Using Other Functions/Services
76
:Confirm.
or If you make a mistake:
>:Select and confirm. This deletes all entered digits.
Deleting and checking a saved appointment:
Press the key. The LED lights up.
>:Confirm.
or
rhj Enter the code.
:Confirm.
or
>:Select and confirm.
Using Timed Reminders
Precondition: You must have saved a timed reminder
Æpage 75. The current time is the time stored.
The telephone rings. The timed reminder appears on
the screen.
Press the key.
or
n tLift the handset and replace it again.
Save?
Previous?
Program/Service
#46=Timed reminder off?
Delete?
Exit?
Reminder?
Speaker
Using Other Functions/Services
77
Step by Step
Music on Hold
If Music on Hold has been set up for your HiPath 1200,
waiting callers will hear the selected music.
You can listen to this music (as background music, for
example) using the speaker in your telephone.
>:Select and confirm.
or
>:
or
qmhed
or
rmhed
Enter the code for "on" or "off".
If Music on Hold is not set up, you will hear the busy to-
ne.
Resetting Services and Functions
(System-Wide Cancellation for a Tele-
phone)
There is a general reset procedure for activated func-
tions. The following functions are canceled, if they were
activated:
•Call forwarding
• Timed reminder
• Campon protection
• Do not disturb
• Callback
Press the key. The LED lights up.
>:Select and confirm.
or
rd Enter the code.
Using System Functions from Outside
(DISA: Direct Inward System Access)
Music on hold on ?
Music on hold off ?
When transferring music from external audio
sources for Music on Hold, observe the copy-
right regulations!
Program/Service
#0=Reset services?
Step by Step
Using Other Functions/Services
78
If this function has been configured (consult service
personnel), you can set up external outgoing calls from
outside the system, just like an internal user. You can
also activate and deactivate the following functions in
your system:
• Reset services, code: #0 Æpage 77
• Call forwarding, code: *11/#11 Æpage 24
• Forwarding - trunk, code: *64/#64 Æpage 25
• Call forwarding - no answer, code: *14/#14
Æpage 26
• Changeover on/Changeover off
code: *66/#66 Æpage 70
• Change PIN, code: *93 Æpage 72
• Open door, code: *61 Æpage 35
• Do not disturb, code: *97/#97 Æpage 68
• Speed-dial, code: *7 Æpage 39
•Room monitor, Æpage 69
• Night answer, code: *44/#44 Æpage 53
• Control Relay, code: *90/#90 Æpage 80
Precondition: You have a telephone that uses tone di-
aling (DTMF dialing) or you can switch your telephone
to tone dialing. The telephone is not connected to the
system.
oSet up a connection to HiPath 1200. Enter the station
number (DISA-MSN, consult service personnel) and
wait for the continuous tone (if necessary, switch the te-
lephone to tone dialing).
oEnter your internal station number.
oEnter your personal PIN and wait for the dial tone.
oEnter the code, such as, *97 for Do not disturb on.
Make other inputs as necessary; (refer to the operating
instructions for pulse and DTMF telephones).
or
oDial the external number.
You can only execute one function at a time, or
set up only one outgoing connection.
The connection is immediately released after
successful activation of a function.
In the case of an external-external call, the con-
nection is released as soon as either of the par-
ties ends the call.
Using Other Functions/Services
79
Step by Step
Using Functions in ISDN via Code Dia-
ling (Keypad Dialing)
You can set the ISDN functions of your network provi-
der via code dialing in some countries (contact the ser-
vice personnel).
Press the key. The LED lights up.
>:Select and confirm.
>:Select and confirm.
or
qidg Enter the code.
or You are engaged in an external call:
>:Select and confirm.
oEnter the external code.
Not necessary if you are conducting an external call or
the responsible service personnel have activated the
"Automatic Keypad" function.
oEnter the code for the required ISDN function.
Example (valid for Netherlands):
• Call forwarding - trunk on:
*210* Destination number #.
• Call forwarding - trunk off:
#21#
Program/Service
More features?
*503=Keypad dialing
Keypad dialing?
Contact your network provider to find out which
ISDN functions can be code-controlled in your
country (contact the service personnel).
Siemens AG shall not be liable for damages/
costs which may be incurred by fraudulent activi-
ties or remote operation (e. g. toll fraud).
Hint: You can save the various operating steps to
a single keyÆpage 62.
Step by Step
Using Other Functions/Services
80
Operating a Switch (Relay)
If this feature is configured (consult service personnel),
you can activate/deactivate certain devices (e.g. door
opener) via switches (relays, max. 2
).Depending on their programming, the switches can be
activated/deactivated manually or automatically (accor-
ding to time).
>:Select and confirm.
or
>:
or
qmd or rmd Enter the code for "on" or "off".
e ... fSpecify a switch.
Check Switch/Relay Status
If authorized, you can check the status (on or off) of the
activated switches.
Press the key. The LED lights up.
>:Select and confirm.
>:Select and confirm.
or
qmheh Enter the code.
e ... fSpecify a switch.
*90=Control Relay On?
#90=Control Relay Off?
Program/Service
More features?
*9414= Relay status?
Using Other Functions/Services
81
Step by Step
Confirming/Deactivating an Alarm
If the service personnel have activated the alarm feature
on your telephone, you will receive an alarm call when
your HiPath 1200 recognizes an alarm situation
.To acknowledge the alarm call, you must answer it. If
you do not answer the alarm call, it will be repeated (de-
pending on how it is programmed).
Precondition: "Call: Sensor..." appears on the display
and your telephone rings three times in rapid successi-
on every four seconds.
Press the key.
or
nLift the handset
rEnter the code (only necessary if programmed by ser-
vice personnel; "Acknowledge Code" is active).
Press the key. The LED goes out.
or
tReplace the handset.
Turning off an Alarm
If an additional alarm was activated for the alarm call,
this can be specifically deactivated.
rmheh Enter the code.
oEnter the code ("password for manager access", consult
your service personnel).
The alarm is deactivated.
Speaker
Speaker
Step by Step
Using Other Functions/Services
82
Reject on Busy,
Switching Telephone to Busy
All telephones in a specified group are automatically set
to busy when a member is engaged in a call. External
calls cause no ring tone (caller hears busy signal) and
are rejected.
For example, this can be useful if only member of the
group is present and does not wish to be disturbed du-
ring a call by additional external calls. Then the caller be-
lieves the called party is busy and he tries again later.
Precondition: You belong to a "Reject on busy" group
(consult service personnel).
Press the key. The LED lights up.
>:Select and confirm.
or
>:
or
qmhee
or rmhee
Enter the code for "on" or "off".
Fax Details and Message on Answe-
ring Machine
If a fax or answering machine is connected to your
HiPath 1200 and you have programmed a key with the
function "Fax details" Æpage 59, the key lights up when
a fax or a message has been received.
Deactivating indication:
Press the illuminated "Fax details" key. The LED goes
out.
Program/Service
*9411=Busy by Busy on ?
Busy by Busy off ?
System Administration/ Software Update
83
Step by Step
System Administration/
Software Update
The following sections describe features for system ad-
ministration that you can use from your telephone.
Enable Remote Administration
and Software Update
Your HiPath 1200 can be configured remotely. To allow
that, you must enable remote administration for your
HiPath 1200.
If you are authorized, you can enable your HiPath 1200
for remote administration.
qmmf Enter the code.
Now the service personnel can perform administration
tasks or software updates within a specified time inter-
val.
Service Call
If authorized, you can call a service desk and allow re-
mote administration over that connection.
Press the key. The LED lights up.
>:Select and confirm.
>:Select and confirm.
or
qmmh Enter the code.
oEnter the MSN of the service center (consult service
personnel).
:Confirm.
or
rPress this key.
Program/Service
More features?
Service call ?
#=Save?
Step by Step
System Administration/ Software Update
84
Software Update
If you are authorized, you can start a software update.
Press the key. The LED lights up.
>:Select and confirm.
>:Select and confirm.
or
qmhei Enter the code.
The software is transferred from the service center.
Resetting the System Password
The service personnel can configure your HiPath 1200
with a PC tool. To do this, they need a password ("pass-
word for manager access") . If the service personnel
changed the password but forgot it, you can, if authori-
zed, reset the password to the default value.
Press the key. The LED lights up.
>:Select and confirm.
>:Select and confirm.
or
rmi Enter the code.
oEnter the eight-character password (consult service
personnel).
Program/Service
More features?
Remote update ?
Program/Service
More features?
Reset system passw. ?
System Administration/ Software Update
85
Step by Step
Setting the Language/Country
Enter the corresponding country code to make the
country-specific settings for your HiPath 1200. The cor-
responding language and currency unit will also be set
for your telephone display.
Precondition: You must have authorization to use this
function on your telephone.
Press the key. The LED lights up.
>:Select and confirm.
>:Select and confirm.
or
qmhef Enter the code.
oEnter the eight-character country code.
The code is stored, your HiPath 1200 is first reset and
then rebooted.
Program/Service
More features?
*9412=Set country code ?
Country Code
Australia 99168546
Belgium 25279542
Denmark 98457559
Germany 45109382
Estonia 43100032
Finland 69442143
France 68141859
Greece 52632505
Great Britain 54721445
Ireland 98213498
Italy 70129594
Croatia 26848528
Latvia 23730903
Lithuania 54369901
Middle East 63725664
Netherlands 49545821
Norway 53911312
Austria 48376691
Poland 51978559
Portugal 37496521
Romania 15067892
Sweden 53891305
Switzerland 63172653
Slovakia 97534344
Slovenia 27983202
Spain 96149549
Step by Step
System Administration/ Software Update
86
Setting Date and Time
If authorized, you can set the date and time for your
HiPath 1200. The date and time are always shown on
your telephone’s display.
Press the key. The LED lights up.
>:Select and confirm.
>:Select and confirm.
oEnter date (day, month, and year) in six-digit format,
for example, 110903 for Sept. 11, 2003.
:Confirm.
or If you make a mistake:
>:Select and confirm. This deletes all entered digits.
oEnter a four-digit time (hour and minute), such as, 0905
for 9:05 (= 9.05 a.m.) or 1430 for 14.30 (=2.30 p.m.).
:Confirm.
or If you make a mistake:
>:Select and confirm. This deletes all entered digits.
Czech Republic 98385917
Program/Service
More features?
Set system clock ?
Save?
Previous?
Save?
Previous?
System Administration/ Software Update
87
Step by Step
Configuring System Speed-Dial Num-
bers
If appropriately authorized, you can administer your
HiPath 1200’s system speed-dial numbers (000-499)
from your telephone.
Saving/changing/deleting system speed-dial num-
bers and associated names
Press the key. The LED lights up.
>:Select and confirm.
>:Select and confirm.
or
qmi Enter the code.
oEnter the code (for the password for basic configurati-
on, consult service personnel)
:Confirm.
oEnter the speed-dial number you wish to use (000 to
499).
or
>:Confirm until the desired speed-dial number is display-
ed.
If a telephone number is already stored, the name (if en-
tered) or the number will be displayed with the speed-
dial number.
>:Confirm.
Program/Service
More features?
*95=System admin?
If an optiPoint application module is connected
to your telephone, "Terminal Mode" activates
when your initiate the function Æpage 89.
The user prompts then appear on the
optiPoint application module’s display.
You can use the optiPoint application module
keys.
Speed Dial List?
Next?
Change?
Step by Step
System Administration/ Software Update
88
oFirst enter the external code and then the external sta-
tion number.
If applicable You can enter a name for the number you have entered.
This will be displayed when you dial the speed-dial num-
ber, and added to the internal directory Æpage 42.
>:Confirm.
oUse the keypad to enter the desired name.
You can use the keypad with the digits as an alphanu-
meric keypad in this case and enter the names by pres-
sing the appropriate keys one or more times as needed.
For example, you can enter the letter "R" by pressing the
"7" three times or the letter "E" by pressing the "3" twice.
Enter the following letters by using the same method.
• "1" and "#" = the last character entered will be dele-
ted.
• "0" = space
• "*" = the next character entered will be capitalized.
:Confirm.
or If you make a mistake:
>:Select and confirm. This deletes all entries.
or If a name is displayed, you can display the stored tele-
phone number.
>:Select and confirm.
or If a telephone number is displayed, you can display the
stored name.
>:Select and confirm.
or Delete all entries for the speed-dial number.
>:Select and confirm.
or
>:Select and confirm.
You can insert dial pauses and switch to tone di-
aling for checking the answering machine.
Use the key to program a
dial pause between two digits. Pressing the r
key switches to tone dialing for the following di-
gits.
Redial
Enter name?
Save?
Previous?
View station no.?
View name?
Delete?
Exit?
Terminal Mode - optiPoint application module
89
Step by Step
Terminal Mode -
optiPoint application module
If your optiPoint 500 features an
optiPoint application module, “Terminal Mode” is auto-
matically activated when you initiate the following func-
tion.
• "Saving/changing/deleting station speed-dial num-
bers and associated names" Æpage 40
• "Select from Directory (Alphanumeric Search)"
Æpage 42
• "Saving/changing/deleting system speed-dial num-
bers and associated names" Æpage 87.
In “Terminal Mode”, display-based user prompts no lon-
ger appear on the optiPoint 500 but on the
optiPoint application module’s display.
For operation, simply use the
optiPoint application module’s keyboard.
You can use the keyboard to enter alphanumeric text.
optiPoint application module keyboard
The optiPoint application module’s keyboard is a useful
tool for entering letters, characters, and special charac-
ters.
keyboard
A B CKeys for lower-case letters or, in combination with the
b key, for upper-case letters.
1 2 3Keys for digits or, in combination with the b key, for
special characters.
bSHIFT key for changing case or entering numbers and
special characters.
The optiPoint application module cannot be ope-
rated in conjunction with optiPoint 500 economy.
Step by Step
Terminal Mode - optiPoint application module
90
Delete and Cancel key
cDeletes the character on the left or, in combination with
the b key, enters the "*" character.
nDeletes the character on the right.
iCancels the current input or action.
Hotkeys
aJumps to the next element, for example, on the system
and application bar.
dOpens the display keypad.
kOpens the context menu.
lDisplays details on an entry in a list.
gModifies an existing entry.
mStarts dialing.
Navi key
pMoves the cursor left.
qMoves the cursor right.
rMoves the cursor or scrolls up.
sMoves the cursor or scrolls down.
tSaves an entry or confirms a function.
Labeling, Documentation and Accessories
91
Labeling, Documentation and Accessories
Labeling Key Fields
You can chose from the following options to label the keys with the func-
tions/call numbers saved (Æpage 9, Æpage 10, Æpage 59):
Labeling
• by hand:
Labeling strips are delivered with your optiPoint. Write the function or
a name on the matching strips within the white field and attach them
to your optiPoint.
• with a computer:
If you have access to the HiPath 1200 system CD-ROM (consult ser-
vice personnel) with the documentation for your HiPath 1200
Æpage 92, you can make labels for your key fields on a PC.
In addition, your service personnel can use the “Manager” PC tool be-
longing to HiPath 1200 to label the keys on your telephone.
• with a computer via the Internet:
You will find the “Online Key Labelling Tool“ along with the user inter-
face under http://www.siemens.com/hipath (Downloads/Software) .
Put the labeled strips in the rele-
vant key pad on your optiPoint and
place the transparent cover over
them (mat page above).
Labeling, Documentation and Accessories
92
Attaching a Station Number Label
Self-adhesive call-number labels are also delivered with your optiPoint.
Write on the call-number label (fire brigade, police, own telephone num-
bers), then remove and stick it in the recess on the telephone when the
handset is lifted.
Documentation
You can find these operating instructions in the Internet in PDF format at
http://www.siemens.com/hipath (Downloads/User guides)
and under Documentation on the HiPath 1200 system CD-ROM (consult
service personnel) in HTML and PDF format.
In order to look at and print the operating instructions in PDF format, you
need a computer on which the free Acrobat Reader software package (by
Adobe) is installed.
To view the operating instructions in HTML format, you need a computer
with a Web browser, e. g. Microsoft Internet Explorer.
Using PC-based Telephony Applications
A PC can be connected using the optiPoint 500 system telephone’s (not
optiPoint 500 economy) built-in USB interface and a USB cable.
The TAPI driver on the HiPath 1200 system CD lets you run many of the
telephone applications currently available on the market on your PC.
You can use a PC tool to administer HiPath 1200 while the telephone ap-
plications are running.
Labeling, Documentation and Accessories
93
Accessories
Use the following products to adapt your telephone to your specific needs.
optiPoint key modules:
Key modules make using your telephone more convenient, efficient, and
secure. The individual key modules are the optiPoint application module
and the optiPoint key module.
optiPoint adapter:
Use the various adapters to enhance your telephone’s functionality;
you can add system, analog or ISDN telephones, headsets, a speaker, or
an external recorder.
The adapters:
optiPoint acoustic adapter, optiPoint500 analog adapter,
optiPoint500 ISDN adapter, optiPoint500 phone adapter,
optiPoint500 recorder adapter.
Headset:
Use a headset for handsfree calling.
With the cordless DECT version, you can take calls without lifting the
handset.
Desk microphone:
For speakerphone mode under poor acoustic conditions and for greater
freedom of movement while making calls. You can turn off the microphone
with the mute key. The microphone is connected using the
optiPoint acoustic adapter.
External speaker:
Improves the sound quality of open listening; ideal for conference calls.
It is connected using the optiPoint acoustic adapter.
Second handset:
Allows you to hear better in noisy environments. It is connected using the
optiPoint recorder adapter.
For detailed information about these and other products and their
availability for your telephone, see the data sheets for your optiPoint
500 telephone and accessories in the Internet at
http://www.siemens.com/hipath (Downloads/Data sheets).
For a summary describing ways to connect them to your telephone,
see Æpage 8.
Fixing Problems
94
Fixing Problems
Telephone Maintenance
• Always use a damp or antistatic cloth to clean the telephone. Never
use a dry cloth.
• If the telephone is very dirty, clean it with a diluted neutral cleaner con-
taining surfactants, such as a dish detergent. Afterwards remove all
traces of the cleaner with a damp cloth (using water only).
• Never use cleaners containing alcohol, cleaners that corrode plastic, or
abrasive powders.
Troubleshooting
Pressed key does not respond:
Check whether the key is stuck.
Telephone does not ring:
Check whether the do not disturb function was activated on your tele-
phone ("Do not disturb" appears on the screen). If so, deactivate it
Æpage 68.
You cannot dial an external number:
Check whether you telephone is locked ("Telephone lock active" appears on
the screen). If so, unlock the telephone Æpage 70.
To correct any other problem:
First contact your service personnel. If the service personnel is unable to
correct the problem, contact Customer Service.
Fixing Problems
95
Step by Step
Responding to Error Messages on the
Screen
Possible cause:
Wrong number/code.
Possible response:
Enter the correct number/code.
Possible cause:
You tried to use a disabled function.
Possible response:
Ask the service personnel to enable the function.
Possible cause:
Wrong number/code.
Possible response:
Enter the correct number/code.
Possible cause:
The station number you dialed does not exist. The tele-
phone you are trying to call is unplugged.
Possible response:
Enter a correct station number. Try calling the telephone
again later on.
Possible cause:
The number you dialed,
for example on call pick-up or group number
Possible response:
Enter the correct number.
Possible cause:
All memory locations for external station numbers are
currently in use.
Possible response:
Try again later on.
Possible cause:
The function is temporarily unavailable (for example, af-
ter pressing the mute key while the telephone is idle).
Possible response:
Press the mute key during the call.
Possible cause:
You took too long to enter data.
Possible response:
Try again later on.
Invalid entry
Not authorized
Not possible
Cannot be reached
Invalid station number
Key memory is full
Memory is full
Currently not possible
Incomplete
Step by Step
Fixing Problems
96
Possible cause:
No number or function is assigned to a key.
Possible response:
Program the key for the number or functionÆpage 29
Æpage 59.
Possible cause:
The internal phone book has no entries.
Possible response:
Store the name with station and speed-dial number
Æpage 42.
Possible cause:
The external trunk is busy; you hear a busy signal tone.
Possible response:
Try again later on.
Possible response:
Enter a different park slot.
Possible response:
Try again later on.
Possible cause:
You entered the wrong code when locking/unlocking
the telephone Æpage 70.
Possible response:
Enter the correct code.
Possible cause:
You entered the wrong code when changing the PIN.
Possible response:
Enter the correct code Æpage 72.
Possible cause:
Your telephone is locked and you have tried to dial an ex-
ternal number.
Possible response:
Unlock the telephone Æpage 70
Possible cause:
You have dialed an external number, but have exceeded
your call charge limit.
Possible response:
Ask the service personnel to change your call charge
limit.
Call pick-up is no longer possible.
Vacant
No names entered
Currently busy
Park slot is empty
All park slots busy
Incorrect PIN
Re-entered PIN invalid
Telephone lock active
Credit is over
Caller replaced handset
97
Index
Index
A
accessories ................................................. 93
account code .............................................. 74
adapter ......................................................... 93
administration ............................................. 83
alarm
confirming ................................................ 81
deactivating ............................................. 81
alphanumeric search ................................. 42
announcement ........................................... 43
examples ................................................. 54
answering a timed reminder .................... 76
answering machine ................................... 82
call pickup ................................................ 36
in CO ........................................................ 61
appointment ................................................ 75
attendant console ...................................... 54
AutoAttendants .......................................... 54
activating .................................................. 57
operating .................................................. 57
automatic callback ..................................... 27
automatic connection setup ..................... 44
automatic line seizure ............................... 18
automatic trunk seizure ............................ 18
B
busy by busy ............................................... 82
C
call
accepting from answering machine .... 36
accepting, group ..................................... 67
answering ................................................ 15
ending ...................................................... 19
entrance telephone ................................ 35
forwarding ............................................... 24
forwarding - no answer ......................... 26
forwarding MSN in CO .......................... 25
parking ...................................................... 49
pickup, directed ...................................... 33
rejecting ................................................... 33
retrieving from park ............................... 49
transfer after announcement ............... 51
call charge assignment ............................. 74
call charge limit ........................................... 73
call charges for another telephone .......... 73
call charges for your telephone ............... 73
call forwarding ............................................ 24
MSN in CO .............................................. 25
call forwarding - no answer ...................... 26
call signal ..................................................... 15
call transfer .................................................. 23
call volume ...................................... 15, 16, 32
call waiting
accepting ................................................. 46
allowing .................................................... 47
preventing ................................................ 47
call waiting (camp-on) ................................ 52
tone off ..................................................... 48
call waiting on/off .......................................48
call waiting tone on/off .............................. 48
callback ........................................................ 27
caller ID
restoring display of ................................. 68
suppressing display of ........................... 68
calling a second party ................................ 22
camp-on protection .................................... 47
cancel key .................................................... 90
CE mark ......................................................... 2
charges for another telephone ................ 73
charges for your telephone ......................73
checking the key assignments ................ 63
cleaning the telephone .............................. 94
code dialing in ISDN .................................. 79
codes ............................................................13
conducting calls with a headset .............. 35
conference ............................................ 22, 47
connection setup, automatic .................... 44
consultation ................................................. 22
control panel
optiPoint 500 basic,
optiPoint 500 standard ...................... 9, 10
98
Index
D
data transmission protection ................... 47
date .............................................................. 86
delete key .................................................... 90
desk microphone ....................................... 93
details, fax ................................................... 82
dial pause .................................................... 29
dialing
internal/external calls ............................. 17
on-hook dialing ........................................ 17
stored destinations ................................ 37
using redial .............................................. 20
dialing a number
from the caller list .................................. 38
with repertory dialing keys ................... 30
dialing internal calls .................................... 26
dialing numbers
using speed-dialing ................................ 39
DID number
assigning .................................................. 45
direct inward system access (DISA) ....... 77
direct station select ................................... 60
directory ....................................................... 42
DISA ............................................................. 77
display ...................................................... 9, 10
display angle ............................................... 32
display backlight ......................................... 32
display contrast .......................................... 32
do not disturb ............................................. 68
DTMF suffix dialing (tone dialing) ..... 40, 88
E
entrance telephone .................................... 35
Entry Voice Mail EVM ............................... 54
announcement ........................................ 54
AutoAttendant ........................................ 54
changing the code number .................. 58
greeting .............................................. 54, 57
greeting control ...................................... 58
recording a message ............................. 58
voice mailbox .......................................... 54
error messages .......................................... 95
EVM .............................................................. 54
explanation of symbols ............................. 11
external code ........................................ 17, 26
external-external transfer ......................... 23
F
fax details .................................................... 82
forwarding ................................................... 24
multiple subscriber number MSN ....... 25
forwarding multiple subscriber number
MSN ............................................................. 25
function keys .............................................. 14
functions
programming on keys ............................ 59
resetting ................................................... 77
G
group call ..................................................... 64
H
handsfree answerback .............................. 34
off .............................................................. 34
on .............................................................. 34
headset .................................................. 35, 93
hotkeys ........................................................ 90
hotline .......................................................... 44
HTML format .............................................. 92
hunt group ................................................... 64
I
immediate connection .............................. 44
incoming busy ............................................ 82
K
key fields, labeling ........................... 9, 10, 91
keypad dialing ............................................. 79
keys
fixed ...................................................... 9, 10
incomplete save ..................................... 59
labeling ..................................................... 91
programmable ..................................... 9, 10
99
Index
L
labeling key fields ............................ 9, 10, 91
LCR Least Cost Routing ........................... 17
Least Cost Routing .................................... 17
LED (light-emitting diode) ..................... 9, 10
LED indications, meaning of .................... 60
locking/unlocking the telephone .............. 70
loudspeaker ................................................. 16
M
mailbox ........................................................ 61
mailbox in CO ............................................. 61
making external calls ........................... 17, 26
making trunk calls ................................ 17, 26
malfunctions ............................................... 94
meaning of LED indications ..................... 60
microphone for speakerphone mode .9, 10
MSN
assigning .................................................. 45
busy .......................................................... 82
displaying ................................................. 15
forwarding in CO .................................... 25
music on hold ............................................. 77
N
navi key ........................................................ 90
night answer ............................................... 53
notes .............................................................. 2
O
open listening ............................................. 19
operating instructions
HTML format .......................................... 92
ordering .................................................... 92
PDF format .............................................. 92
operating principle ..................................... 13
operating steps ........................................... 11
assigning to a key ................................... 62
optiPoint application module .................... 89
override ........................................................ 52
P
parking a call ............................................... 49
password
reset system password ........................ 84
PDF format .................................................. 92
personal identification number ................ 72
pickup (call) ............................................ 33, 67
PIN ................................................................72
for a telephone ........................................ 70
preventing and allowing automatic camp-
on .................................................................. 47
prime line on ............................................... 18
procedure
assigning to a key ................................... 62
program/service .......................................... 13
programming your telephone .................. 31
project calls ................................................. 74
R
recall ............................................................. 49
receiving volume ............................ 15, 16, 32
redialing a number ..................................... 20
from the caller list .................................. 38
reject on busy ............................................. 82
relays ............................................................ 80
remote administration ............................... 83
reserving a trunk ........................................ 44
reset system password ............................ 84
resetting functions ..................................... 77
resetting services ....................................... 77
ring tone ....................................................... 31
ring volume ................................................. 31
ringer cutoff ................................................. 61
room monitor .............................................. 69
100
Index
S
saving a PIN ................................................ 72
service call ................................................... 83
service personnel ....................................... 12
set country
country code ........................................... 85
set language ............................................... 85
setting your telephone .............................. 31
software update ......................................... 83
speaker call ................................................. 43
speakerphone mode ..................... 16, 18, 31
special dial tone .......................................... 68
speed-dial
system, saving ........................................ 87
speed-dialing
dialing numbers ...................................... 39
saving station speed-dialing ................. 40
system ..................................................... 39
station number
assigning .................................................. 45
saving ....................................................... 29
station speed-dialing ........................... 39, 40
suffix dialing .......................................... 40, 88
suffix-dialing ................................................ 51
switches ...................................................... 80
system administration ............................... 83
system speed dialing ................................ 87
system speed-dialing ................................ 39
system-wide cancellation ......................... 77
T
telephone
cleaning .................................................... 94
locking ...................................................... 70
locking/unlocking .................................... 70
maintaining .............................................. 94
operating .................................................. 13
settings .................................................... 31
telephone busy ........................................... 82
telephone maintenance ............................ 94
terminal mode ............................................ 89
three-party conference ........................ 22, 47
time .............................................................. 86
toggle ..................................................... 22, 46
tone dialing ...................................... 40, 51, 88
tone dialing (DTMF dialing) ....................... 51
transfer (call)
after announcement .............................. 51
transfer call .................................................. 23
transfer external-external .......................... 23
trunk access code ...................................... 17
trunk seizure
automatic ................................................. 18
trunk, reserving .......................................... 44
U
using a caller list ......................................... 37
using functions from the outside ............ 77
V
variable call forwarding ............................. 24
voice mailbox .............................................. 54
activating .................................................. 55
checking ............................................. 55, 56
configuring ............................................... 55
operating .................................................. 57
personal ................................................... 54
Overview of Functions and Codes
101
Overview of Functions and Codes
The table below lists all available functions as they appear on the display. Functions that
have been configured (consult service personnel) can be activated interactively (select +
confirm) via the Program/Service menu (select + confirm or enter a code), or by pressing
function keys.
.
Functions
(display)
... inter-
actively
... using the
Program/Service
... via
function
key
< >< >Code
Relay status ;*9414
Turn off alarm #9414
Call waiting
Campon prot. on
Campon prot. off
Call waiting tone on
Call waiting tone off
Ringer cutoff
;;
;
;
*55
*490
#490
#87
*87
X
X
X
X
X
X
Rejecting Calls
Release X
Caller list ;;#82 X
DND on
DND off
;
;
;
;
*97
#97
X
X
Override ;;
*62 X
Room monitor ;*88 X
Busy by Busy on
Busy by Busy off
;
;
*9411
#9411
X
X
Speaker call ;*80 X
HF answerback on
HF answerback off
;
;
;
;
*96
#96
X
X
DISA
Entry Voice Mail ;790 X
Trace call ;*84 X
Join group
Leave group
In all groups
Out of all groups
;
;
;
;
;
;
;
;
*85
#85
*85*
#85#
X
X
Program/Service
Overview of Functions and Codes
102
Headset
Answer call ;
Hotline
Fax details X
Keypad dialing ;*503 X
Conference
Start conference
End conference
View conf parties
;
;
;
;
;
;
*3X
Show call charges ;*65 X
Use speed dialing
Change Speed Dial (station)
Speed-dial list (system)
;
;
*7
*92
#95
X
Set country code ;*9412
Reserve trunk ;
Toggle/Connect ;;
*2X
DTMF dialing
Mute on
Mute off
;
;
;
;
*52
#52
X
X
Music on hold on
Music on hold off
;
;
;
;
*9410
#9410
Night answer on
Night answer off
;
;
;
;
*44
#44
X
X
Park
Retrieve call
;
;#56
X
Account codel ;*60 X
Consult
Return to held call
Quit and return
Transfer/Accept call
;
;
;
;
;
;
*0
*0
X
Functions
(display)
... inter-
actively
... using the
Program/Service
... via
function
key
< >< >Code
Program/Service
Overview of Functions and Codes
103
Callback
View callbacks/Delete
;
;
;
;
*58
#58
X
Suppress call ID
Restore caller ID
;
;
;
;
*86
#86
X
X
Te mp o rar y MSN ;;
*41 X
Forw. No Reply on
Forw. No Reply off
;
;
*14
#14
X
X
Control Relay On
Control Relay Off
;
;
;
;
*90
#90
X
X
Reset system passw. ;#95
Prog. feature key ;*91 X
Changeover on
Changeover off
Change PIN
;
;
;
;
;
*66
#66
*93
X
X
Directory ;X
Timed reminder on
Timed reminder off
;
;
*46
#46
X
X
Open door ;*61 X
Tr a ns fe r ;
Pickup - directed
Pickup - group
Accept call
;
;
;
;
*59
*57
X
X
Forwarding on
Forwarding off
Trunk FWD on
Trunk FWD off
;
;
;
;
;
;
;
;
*11
#11
*64
#64
X
X
X
X
Redial a number X
Functions
(display)
... inter-
actively
... using the
Program/Service
... via
function
key
< >< >Code
Program/Service
© Siemens AG 2005
Information and Communication Networks
Hofmannstr. 51 • D-81359 Munich
Ref. No.: A31003-H1200-B100-1-7619
Subject to availability. Right of modification reserved.
Printed in the Federal Republic of Germany.
07.12.05 V2.1
www.siemens.com/hipath
The information provided in this document contains merely general de-
scriptions or characteristics of performance which in case of actual use
do not always apply as described or which may change as a result of fur-
ther development of the products.
An obligation to provide the respective characteristics shall only exist if
expressly agreed in the terms of contract.
The trademarks used are owned by Siemens AG or their respective own-
ers.