Sierra Wireless 192513384X Uplink 2550 Radio Module User Manual

Numerex Corporation Uplink 2550 Radio Module Users Manual

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192513384X User Manual HTML Version

Users Manual

PLINK

ODEL

2550

GSM

LARM

OMMUNICATOR

PRODUCT ID # 19-25133-841

NSTALLATION

PERATIONS AND

ROGRAMMING

UIDE

To download a copy of this

manual go to “Quick Links” at

www.numerexsolutions.com.

Table of Contents

1. Introduction .......................................................................4

2. Key Features.....................................................................4

A. Full Event Reporting ................................................. 4

B. Telephone Line Supervision .....................................4

C. Panel to MODEL 2550 Cable Supervision ............... 4

D. Zone Inputs .............................................................. 4

E. Three Relay Outputs ................................................ 4

F. Power Source Monitoring (AC & Low Battery

Reporting) ..................................................................... 5

G. Automated Testing ................................................... 5

H. GSM Network Supervision ....................................... 5

I. Status/Received Signal Strength LEDs ..................... 5

J. Easy Service Initiation............................................... 5

K. Web-based Services ................................................5

L. UL Listed ................................................................... 5

3. Warranty Information and Liability Waiver ........................ 6

TERMS and CONDITIONS ........................................... 6

LIMITED WARRANTY .................................................. 6

INDEMNIFICATION ...................................................... 7

LIMITATIONS of LIABILITY .......................................... 7

4. FCC and Industry Canada Regulatory Compliance .......... 7

Part 15........................................................................... 7

Part 68........................................................................... 8

5. FCC RF Exposure Information.......................................... 9

6. Technical Support ........................................................... 10

7. Installation ....................................................................... 10

A. General Considerations.......................................... 10

B. DIP Switch Settings ................................................ 10

C. LEDs.......................................................................11

D. Locating and Installing The 2550 Unit .................... 13

E. Connecting The 2550 to the Alarm Panel and

Telephone Jack...........................................................16

F. Activating The 2550 Unit......................................... 17

G. Programming and Central Station Reporting ......... 18

H. Default Event/Email Messages .............................. 20

I. Completing the Installation and Testing................... 20

8. UL COMPLIANCE SECTION.......................................... 21

A. Household Fire (UL 985 - Category UTOU) .......... 21

B. Household Burglary (UL 1023 - Category NBSX,

and evaluated to UL 1635 - Category AMCX) ............ 22

9. Specifications .................................................................. 23

Appendix A: Contact ID and SIA Event Codes ................... 25

Appendix B: Model 2550 Default Event Codes ................... 26

1. Introduction

Uplink’s MODEL 2550 GSM Alarm Communicator is a UL Listed alarm

communicator designed to interface with most manufacturer’s alarm panels that

incorporate a digital telephone dialer. A key feature of the 2550 is a “dialer

capture” interface to the alarm panel. If the alarm panel’s TELCO connection is

compromised, or if no TELCO connection is present, the 2550 will “intercept ”

the alarm panel’s digital dialer output when the panel has an event to report, and

communicate with the panel as if it were a central station alarm receiver. Once

the 2550 communicates with the alarm panel, it transmits the alarm information

to the central station receiver in either Contact ID (SIA-DC05) or SIA (SIA-DC03)

format.

The 2550 uses GSM technology to send event information to the central station.

It can be used as the primary or backup communications path. The 2550 is

perfect for residential and small business burglary and fire installations. (Please

refer to the UL Compliance section of this manual for detailed requirements on

compliance with various UL Standards.)

2. Key Features

A. Full Event Reporting

. Compatible with most alarm panels using Contact

ID (SIA DC-05 Standard) or SIA FSK Level 1 (SIA DC-03 Standard) digital dialer

formats. All event information sent by the alarm panel in either format (Account

number, zone information, User IDs, etc.) will be sent to the central station by the

2500 using the GSM network.

B. Telephone Line Supervision

. Features a built-in telephone line

monitoring circuit designed to detect voltage (in the On-Hook state) or voltage

and current (in the Off-Hook state). If sufficient voltage or current is not detected,

a relay is activated causing the unit to “intercept” (or “capture”) the alarm panel’s

digital dialer output and substitute the GSM cellular network instead of the Public

Switched Telephone Network (PSTN) as the communications path for sending

event information.

C. Panel to 2550 Cable Supervision

. Monitors continuity of the cable

connecting the panel’s telephone dialer to the 2550. This feature is activated

through the web site www.numerexsolutions.com or by calling Uplink Customer

Service at 1-888-9-UPLINK (1-888-987-5465).

D. Two Zone Inputs

. Reports programmed events to the central station.

Programmable for Normally Opened or Normally Closed.

E. Three Relay Outputs

. Programmable to activate upon the occurrence of

one or more of the following Trouble conditions:

• Cellular Network Loss

• No Central Station Acknowledgement

• AC Loss

• Low or Missing Battery

• Telco Line Loss

• Panel/MODEL 2550 Cable Supervision Trouble

• Activation of Input(s)

• Unit Disabled by Dealer Command

• Watchdog Circuit Activation

• Catastrophic Failure Condition

F. Power Source Monitoring (AC & Low Battery Reporting)

. Reports

low battery conditions to the central station when voltage drops below 10.2 VDC.

Reports Low Battery Restoral at 11.4 VDC. It can also be programmed to report

Loss of AC power to the central station. This occurs at 102 VAC and restores at

107 VAC.

G. Automated Testing

. Sends an automated test signal to the central station

on a monthly, weekly or daily interval as programmed.

H. GSM Network Supervision

. Supervises the local GSM network. If the

unit no longer locates the local GSM network, one of its output relays activates to

report this trouble condition.

I. Status/Received Signal Strength LEDs

. The five LEDs indicate the

current operational status and are visible from outside the enclosure. These

LEDs can be placed into Received Signal Strength Indication mode (RSSI) to

assist in selecting the optimal mounting location for transmitting and receiving

cellular radio signals.

J. Easy Service Initiation

. Ships with an active SIM card, with easy

activations available via the Web at www.numerexsolutions.com or by calling

Uplink Customer Service at 1-888-9-UPLINK (1-888-987-5465). Requires the

central station receiver phone number and/or its IP address and Port number.

K. Web-based Services

. Available at www.numerexsolutions.com and

include:

a. immediate, real-time activation

b. history of past event transmissions

c. initiation of a test report

d. the ability to query the unit and receive a real-time radio report status

including a Received Signal Strength reading

e. programming inputs and other internally generated events

L. UL Listed

. UL listing for certificated installations including Household Fire,

Household Burglary and Combination Household Fire/Burglary. It is also UL

Listed for Supplemental Use. (See the UL Compliance Section of this manual for

complete details.)

3. Warranty Information and Liability Waiver

TERMS and CONDITIONS

These terms and conditions are a legal contact between you and the Company

and supplement (but do not supersede) the terms and conditions of any master

agreement between you and Uplink Security, Inc. (the “Company”) governing your

purchase of the Product from the Company. By using, marketing, or selling the

Product, you agreement to these terms and conditions. In the event of any conflict

with the master agreement, the terms and conditions of the master agreement will

control.

LIMITED WARRANTY

Subject to the limitations and disclaimers set forth below, the Company warrants

that for one year following the date on which first activated (the “Warranty

Period”), the Product purchased under this Agreement will be free of defects in

materials and workmanship when installed, used, serviced, and operated in strict

accordance with the Company’s requirements. If the Product fails to operate

because of a defect in materials or workmanship within the Warranty Period, the

Company will repair or replace, or arrange for the repair or replacement, at its sole

option and at no charge to you, the Product or any component thereof that proves

to have such a defect. The Company’s agreement to repair or replace the Product

or any part thereof found to be defective in materials or workmanship is the

exclusive remedy provided herein; this remedy will not be deemed to have failed

of its essential purpose so long as the Company is willing and able to repair or

replace any such defective Product or any component thereof or, at the

Company’s sole option, to refund the purchase price paid. Prior to returning any

Product alleged to be defective, you must request and receive a Return

Merchandise Authorization (“RMA”) form from the Company for completion.

Restocking fees may apply.

THE WARRANTY SET FORTH ABOVE IS LIMITED. THE COMPANY MAKES NO

OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT

LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE IN CONNECTION

WITH THE PRODUCT, AND ANY SUCH WARRANTIES ARE HEREBY DISCLAIMED.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY

DOES NOT WARRANT OR REPRESENT, AND SPECIFICALLY DISCLAIMS, ANY

WARRANTY OR REPRESENTATION, THAT THE PRODUCT WILL MEET YOUR

REQUIREMENTS OR THAT THE OPERATION OF THE PRODUCT WILL BE

UNINTERRUPTED OR ERROR-FREE. THE WARRANTY FURTHERMORE DOES

NOT COVER (A) PRODUCTS THAT HAVE BEEN TAMPERED WITH OR SERVICED

WITHOUT THE COMPANY’S AUTHORIZATION; (B) PRODUCTS WITH IDENTIFYING

INFORMATION OR LABELING ALTERED OR REMOVED; OR (C) PRODUCTS

SUBJECTED TO ABUSE, MISUSE, OR NEGLECT INCLUDING, WITHOUT

LIMITATION, USE IN A HOSTILE OPERATING ENVIRONMENT UNLESS

EXPRESSLY APPROVED BY THE COMPANY FOR SUCH USE.

INDEMNIFICATION

You agree to defend, hold harmless, and indemnify the Company and its affiliates

and their respective officers, directors, employees, and agents from and against

any and all damages, liability, costs, and expenses (including, without limitation,

reasonable attorneys’ fees) arising out of or relating to (a) any claim for breach of

this Agreement by you; (b) any claim for negligence, intentional misconduct, or

any other act or omission on the part of you or your employees, agents, or

representatives; (c) personal injury, death, or property damage allegedly or

impliedly caused by you or your employees, agents, or representatives in

connection with this Agreement; or (d) any claim that an application of the

Product or your actions in distributing the Product or integrating it with other

hardware, software, or systems infringe the intellectual property rights of a third

party.

LIMITATIONS of LIABILITY

THE COMPANY SHALL NOT BE LIABLE FOR ANY ACTS OR OMISSIONS OF YOU, YOUR

CUSTOMERS, END USERS OF THE PRODUCT, OR ANY THIRD PARTY INCLUDING,

WITHOUT LIMITATION, ANY ENTITY FURNISHING EQUIPMENT, SOFTWARE, FIRMWARE,

OR SERVICES TO THE COMPANY, YOU, YOUR CUSTOMERS, OR END USERS OF THE

PRODUCT, NOR SHALL THE COMPANY BE LIABLE FOR ANY DAMAGES ATTRIBUTABLE,

IN WHOLE OR IN PART, TO THE FAILURE OF SAID EQUIPMENT, SOFTWARE, FIRMWARE,

OR SERVICES. THE COMPANY SHALL NOT BE LIABLE FOR INTERRUPTIONS IN, OR

INTERFERENCE WITH, THIRD PARTY TELECOMMUNICATIONS CARRIERS’

TRANSMISSIONS OVER WHICH THE COMPANY HAS NO CONTROL, I.E., FOR

INTERRUPTIONS OR INTERFERENCE CAUSED BY NETWORK CONGESTION, WEATHER

CONDITIONS, TERRAIN, BUILDINGS, LOCALIZED “GAPS” IN TELECOMMUNICATIONS

NETWORK COVERAGE, AND OTHER NATURAL OR ARTIFICIAL CONDITIONS OVER

WHICH THE COMPANY HAS NO CONTROL. THE COMPANY SHALL NOT BE LIABLE FOR

ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL

DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST REVENUES, DATA, OR PROFITS,

REGARDLESS OF WHETHER THE COMPANY WAS ADVISED OF, OR COULD HAVE

REASONABLY FORESEEN, THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY

SHALL NOT BE LIABLE IN THE EVENT THAT FUTURE TECHNOLOGICAL CHANGES

IMPLEMENTED BY ANY THIRD PARTY OR GOVERNMENTAL ENTITY RENDER THE

PRODUCT WHOLLY OR PARTIALLY INOPERABLE. OTHER LIMITATIONS OF LIABILITY

MAY APPLY AS PROVIDED BY THE MASTER AGREEMENT, IF ANY, GOVERNING YOUR

PURCHASE OF THE PRODUCT FROM THE COMPANY.

4. FCC and Industry Canada Regulatory Compliance

Part 15

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that

may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and

on, the user is encouraged to try to correct the interference by one or more of the

following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that

to which the receiver is connected.

• Consult the dealer or an experienced technician for help.

Part 68

This equipment complies with Part 68 of the FCC rules and the requirements

adopted by the ACTA. On the side of the cover of the 2550 is a label that

contains the product identifier, US: 3F0MO00BANYNETFDM. If requested, this

number must be provided to the telephone company.

The 2550 employs two USOC RJ31X jacks.

The RJ31X plug and jack used to connect this equipment to the premises wiring

and telephone network must comply with the applicable FCC Part 68 rules and

requirements adopted by the ACTA. A compliant telephone cord and modular

plug is provided with this product. It is designed to be connected to a compatible

modular jack that is also compliant.

The Ringer Equivalence Number (REN) is used to determine the number of

devices that may be connected to a telephone line. Excessive RENs on a

telephone line may result in the devices not ringing in response to an incoming

call. In most but not all areas, the sum of RENs should not exceed five (5.0). To

be certain of the number of devices that may be connected to a line, as

determined by the total RENs, contact your local telephone company. The REN

for this product is part of the product identifier that has the format

US:AAAEQ##TXXXX. The digits represented by ## are the REN without a

decimal point (e.g., 03 is a REN of 0.3).

If the 2550 causes harm to the telephone network, the telephone company will

notify you in advance that temporary discontinuance of service may be required.

But if advance notice is not practical, the telephone company will notify the

customer as soon as possible. Also, you will be advised of your right to file a

complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment,

operations or procedures that could affect the operation of the equipment. If this

happens, the telephone company will provide advance notice in order for you to

make necessary modifications to maintain uninterrupted service.

If trouble is experienced with the 2550, please contact Uplink Technical Support

at 888-9-UPLINK (888-987-5465) for Repair and Warranty service. If the

equipment is causing harm to the telephone network, the telephone company

may request that you disconnect the equipment until the problem is resolved.

The 2550 is not designed to be repaired in the field by an Installer. Repairs to

this unit should only be undertaken by qualified Uplink Security personnel.

The 2550 should not be used on a party line. Connection to party line service is

subject to state tariffs. Contact the state public utility commission, public service

commission or corporation commission for additional information.

If your home has specially wired alarm equipment connected to the telephone

line, ensure the installation of The 2550 does not disable your alarm equipment.

If you have questions about what will disable alarm equipment, consult your

telephone company or your alarm company.

5. FCC RF Exposure Information

In August 1996 the Federal Communications Commission (FCC) of the United

States with its action in Report and Order FCC 96-326 adopted an updated

safety standard for human exposure to radio frequency electromagnetic energy

emitted by FCC regulated transmitters. Those guide-lines are consistent with the

safety standard previously set by both U.S. and international standards bodies.

The design of this module complies with the FCC guidelines and these

international standards. The FCC ID of this unit is TWV192513384X. For more

information about RF exposure, please visit the FCC website at www.fcc.gov.

The term “IC” before the certification/registration number only signifies that the

Industry Canada Technical Specifications were met. The external antennas used

for this module must provide a separation distance of at least 20cm from all

persons and must not be co-located or operating in conjunction with any other

antenna or transmitter.

6. Technical Support

Technical support is available Monday through Friday, 8:00 AM to 8:00 PM ET

excluding holidays. Before calling technical support please ensure to have read

the installation guide completely. Technical support requires the caller to provide:

• Login name

• Password

• Serial number of the 2550

UPLINK Technical Support

1600 Parkwood Circle, Suite 500

Atlanta, GA 30339

888-9-Uplink (888-987-5465)

Fax: 770-693-3501

For Customer Support, call 888-987-5465, or visit www.uplink.com.

7. Installation

A. General Considerations

Determine where to mount the unit. Keep the following in mind:

a. Obtain the best transmitted and received signal strength for the

cellular radio. (If a very strong cellular signal is not available, first

power the unit with the AC power and turn on S4 to test for the

location that provides the best signal strength.

b. Plug in the AC transformer.

c. Proximity to the alarm panel and where to route the 2550 unit’s

relay outputs that connect to the alarm panel unit’s inputs, and vice

versa. (These wires will need to be in conduit for a UL certificated

installation. See the UL Compliance Section.)

d. Proximity to the RJ31X Telco jack from the telephone system.

B. DIP Switch Settings

The 2550 has a four-position dipswitch. The dipswitches function as follows:

WITCH

. S

ETTING

UNCTION

OFF Normal Operations S1: Default

Load ON Load defaults

OFF CID protocol S2: Panel

Protocol ON SIA (Level 1 & partial Level 2)

OFF Normal Operation S3: Battery

Mode

Override ON Battery Mode Override enabled

OFF Normal Operations S4: LED

Function ON RSSI Measurements

Battery Mode is a low current default that extends battery life to its maximum in

accordance with UL requirements. In this mode, the amp-hour rating of the

battery is approximately equivalent to the number of days that the unit will

operate in standby before the battery is depleted. (E.G. a 1.4 AH battery will

operate the unit on standby for approximately 1.4 days.)

Sometimes it is convenient to allow full power operation while on Battery (such

as finding the optimum location to install using the RSSI function). S3 will allow

the user to override the battery mode. This switch must be returned to the OFF

position for normal operation, and for a proper UL installation.

C. LEDs

Normal Mode: Upon initial power up, the 5 LEDs on The 2550 will begin to

function as follows:

LED

TATUS

LED

EANING

OWER

LED

(#1)

OFF No AC power is present

On AC Power is present GREEN

Flashing

Operating on Battery power only (all other LEDs are

disabled)

RED Flashing

Operating on Battery power and the battery voltage is

lower than 10.2 V (all other LEDs are disabled).

ELCO

LED

(#2)

OFF Phone line is not monitored

On Phone line is OK (Telco primary mode), Panel or

Extension is on-hook

GREEN

Flashing Panel or Extension Line is off-hook

RED On Phone line Trouble Condition

ROUBLE

LED

(#3)

Green On All 3 Output Relays Normal

Red On One or more Output Relay Off-Normal

GSM

OMM

LED

(#4)

On Unit registered on the network Green

Flashing Waiting for an ACK from the Central Station

Red On Unit not registered or No Cellular Network

EARTBEAT

LED

(#5)

Green Flashing Unit is functioning normally

Red Flashing S1 is ON after reset

RSSI Mode: When the 2550 is placed in Received Signal Strength Indicator

(RSSI) Mode by turning Dipswitch S4 to ON, the five LEDs indicate the follow

signal strength information:

Received Signal Strength Appearance of LEDs (#1 thru #5)

≥ -40 dBm

●●●●●

#1: green, solid; #2: green, solid;

#3: green, solid; #4: green, solid;

#5: green, solid

≥ -50 dBm

○●●●●

#1: off; #2: green, solid; #3: green, solid;

#4: green, solid; #5: green, solid

≥ -60 dBm

○○●●●

#1: off; #2: off; #3: green, solid;

#4: green, solid; #5: green, solid

≥ -70 dBm

○○○●●

#1: off; #2: off; #3: off; #4: green, solid;

#5: green, solid

≥ -80 dBm

○○○○●

#1: off; #2: off; #3: off; #4: off; #5: green, solid

≥ -90 dBm

○○○○☼

#1: off, #2: off; #3: off; #4: off; #5: green, flash

≥ -110 dBm

○○○○●

#1: off; #2: off; #3: off; #4: off; #5: red, solid

≤ -111 dBm

○○○○☼

#1: off, #2: off, #3: off, #4: off, #5: red, flash

No signal

○○○○○

All OFF

D. Locating and Installing the 2550

The 2550 is housed in a plastic enclosure and requires an additional 16.5 VAC –

40VA transformer (Recommended Transformers: Ademco 1361, MG Electronics

Model MGT1640 or equivalent) and backup 1.4 AH battery (Recommended

Battery: Powersonic PS-1212 or equivalent). The recommended battery

measures 3.8 inches long by 2.3 inches high by 1.7 inches wide. A battery wider

than 1.7 inches will not allow for proper closure of the Uplink 2550 case.

After carefully considering all issues outlined in Section B (General

Considerations), proceed as follows:

1. Separate the top and bottom of the enclosure by depressing the tab on the

bottom of the unit and tilting the bottom of the plastic top outward and up.

2. Connect the supplied antenna with the 2550. The Antenna supplied may differ

from the ones depicted in the figures in this manual.

3. Go to the red, 4-position Dipswitch as shown in Figure 1 and set the dipswitch

as appropriate for this installation. (See Section 7B.)

4. Place Dipswitch #4 (S4) in the ON position. The LEDs are now operating in

RSSI Mode. Locate a good mounting position based on a good Received

Signal Strength Indication (RSSI).

It is recommended that the

installation location demonstrate an RSSI of at least -60 dBm (3

solid green LEDs).

The minimum acceptable RSSI is -80 dBm (1 solid

green LED). If the minimum acceptable RSSI cannot be achieved with the

supplied antenna at the installation location, contact customer service.

Figure 1: Parts on the 2550 PC Board

Position the bottom of the 2550 enclosure where it will be installed. Use four (4)

#6 screws and mount the unit using the four holes in the enclosure’s plastic

bottom. The 2550 unit’s dimensions are shown in Figure 2.

Figure 2: Inside & Outside Mounting Dimensions for the 2550

5. Make sure the unit’s antenna is connected, then place the backup battery in

its location in the bottom of the plastic enclosure.

6. Connect the positive (+) and negative (-) terminals of the battery to terminals

13 (BAT+) and 14 (BAT -) respectively on the 2550 JP10 terminal strip.

7. Connect the wires from the 120 to 16.5 VAC, 40 VA transformer to terminal

strip positions 11 and 12 (designated as “AC”) on the unit’s JP10 terminal

strip. Plug the transformer into a 120 VAC non-switched outlet. Use 18 to 14

gauge wire for wire lengths of 10 to 25 feet respectively. For wire lengths

longer than 25 feet, contact Uplink Technical Support.

8. Double check to make sure that the RSSI is still showing a good signal

strength level.

9. Before connecting the alarm panel and the 2550, first:

a. Return Dipswitch #4 (S4) to the OFF position.

b. Disconnect the AC transformer from its power outlet.

c. Disconnect the Positive and Negative connections to the battery.

E. Connecting The 2550 to the Alarm Panel and Telephone Jack

IMPORTANT: Make all connections to the 2550 in the powered down state.

Once all connections have been established, turn power on.

1.Remove AC and battery power from the 2550, then proceed as follows:

2. Dialer & Telco Connections.

a. Use the dual modular plug telephone cable provided with the 2550 to

connect it to the premises’ RJ31X jack. On the 2550’s side, one end of

the cable should be plugged into Jack JP4 (the Jack closer to the

Antenna). The other end of the cable should be plugged into the RJ31X

unit’s modular jack.

b. Connect the alarm panel’s telephone output to the 2550 with an

appropriate cable. On the 2550’s side, the cable should use an RJ45 plug

and be connected into Jack JP3 (the Jack closer to the Terminal Strip).

3. Inputs

The 2550 has two EOLR supervised inputs that report to the central station when

activated. These inputs are disabled in the default state and must be enabled via

the Dealer Web Site. The EOL resistors should be 2.2 kohms.

Connect activation devices into terminal strip JP10, terminals 7 (IN 1+) and 8 (IN

1-) for Input 1, and terminals 9 (IN 2+) and 10 (IN 2-) for Input 2 as needed. Both

inputs are Normally Open.

Note: It is recommended that Input 1 be used as a “Summary Alarm” input

from the alarm panel if the panel is capable of providing such an output. This

will provide the system with additional protection by reporting an alarm to the

central station in the unlikely event that the Telephone Line Supervision Circuit

has been circumvented by a perpetrator.

4. Outputs

The 2550 has three relay outputs that can be used to activate inputs on the alarm

panel or for other local purposes. Decide on how to use these outputs, then wire

them to terminal strip JP10 as follows:

Output #1 Terminals 1 (OUT 1+) and 2 (OUT 1-)

Output #2 Terminals 3 (OUT 2+) and 4 (OUT 2-)

Output #3 Terminals 5 (OUT 3+) and 6 (OUT 3-)

The default states for these 3 Outputs are as follows:

Output Default State Default Definition

#1 Energized closed (N.O.) Loss of cellular service

#2 Energized closed (N.O.) Failure to receive ACK from Central Station

#3 Energized open (N.C.) Total failure of Model 2550

See Figure 3 as an example of how to connect the 2550 to the alarm panel and the

telephone line.

Figure 3: Connections Between the 2550 and the Alarm Panel

F. Activating The 2550 Unit

The 2550 is programmed OTA (Over-the-Air) by accessing the Uplink Dealer

web site or by calling Uplink Customer Service at 1-888-987-5465.

New Dealer 2550 Activation:

For new dealers/customers, establish an account with Uplink by visiting the

Numerex/Uplink web site (www.numerexsolutions.com).

a. Click on Set up a new account .

b. Read the UPLINK Security Inc. Dealer Agreement, then click Accept

Agreement.

c. A box will appear saying “You hereby accept the Uplink Security Dealer

Agreement?” Click OK.

d. A box will appear saying “If you want monthly service billed to a 3

party

such as a central monitoring station then you should NOT request an

account – please contact Uplink Sales at 888-987-5465.” Click OK.

e. At this point there will be a screen entitled “Step 2. Rapid Signup – please

provide Login & Contact Information”. Fill out this form, then click Sign

Up.

f. Go back to the Login page and use the newly created Login Name and

Password to sign into the web site. Wait about 20 seconds for the next

web page to completely install.

g. Go to Configure.

h. Go to Activate Unit.

i. Put in the Unit Serial #.

j. Choose a Service Plan.

k. Choose an Activation Type.

l. Click Activate Unit.

m. Now see “ Model 2550 Serial # <ten digit number>_ successfully activated

→

Click here to configure unit ”.

n. Click Click here to configure unit.

o. There will now be a page entitled “Send MT – Model 2550”. Fill in all the

options, then click Send All.

Existing Dealer 2550 Activation:

For dealers/customers who already have an account with Uplink, go to the

Numerex/Uplink web site (www.numerexsolutions.com).

a. Enter the Login Name and Password. Wait about 20 seconds for the

next web page to completely install.

b. Go to Configure.

c. Go to Activate Unit.

d. Put in the Unit Serial #.

e. Choose a Service Plan.

f. Choose an Activation Type.

g. Click Activate Unit.

h. Now see “Model 2550 Serial #<ten digit number>_ successfully activated

→

Click here to configure unit ”.

i. Click on Click here to configure unit.

j. There will now be a page entitled “Send MT – Model 2550”. Fill in all the

options, and then click Send All.

G. Programming and Central Station Reporting

Programming requires the telephone number of the monitoring central station’s

alarm receiver and/or its IP address and Port number. Determine whether to use

the default settings for the events to be reported customize them by completing

the following:

Use this web site to program:

a. Whether alarms will be sent to the central station via an IP connection or

via a telephone dialer

b. The telephone number or IP address and Port number of the central

station receiver where all of the signals should be sent

c. The account number to be sent to the central station for events generated

by the 2550

d. What event codes should be sent for the 2 Inputs/zones (for both the

normal and alarm states)

e. What event codes should be sent for Low Battery and Low Battery

Restoral

f. Whether alarm events should also be sent to an email account, and the

email account’s address

The following parameters can be configured from the Dealer Web Site;

1. Dialer Intercept Mode Status (Default = Intercept determined by Line Monitor)

The 2550 normally uses its built-in Telephone Line Monitoring circuit to

determine whether the unit should intercept the alarm panel’s digital dialer or

leave it connected to the premises telephone line. However, the unit can be

programmed to permanently intercept the panel’s dialer (RF Only Mode) or never

intercept the panel’s dialer from the Dealer Web Site.

2. Automated and On Demand Test Signals (Default = Weekly)

The Automated Test signal interval can be changed to Daily or Monthly from the

Dealer Web Site. In addition, an immediate test signal can be generated.

3. Activate/Deactivate Output Relays

Output relays #1, #2 and #3 can be activated or deactivated from the Dealer Web

Site. This feature allows immediate testing of the correct operation of these

outputs when connected to the alarm panel.

4. Normal State of Output Relays (Default = #1 Closed, #2 Closed, #3 Open)

The normal state of each of the three Output Relays can be changed from the

Dealer Web Site.

5. Normal State of Inputs (Default = #1 N.O., reports Alarms & Troubles, #2 N.O.,

reports Alarms & Troubles)

The normal state of each of the two Inputs can be programmed from the Dealer

Web Site as Normally Open/Normally Closed, and whether the unit will send

Alarms and Troubles, or Alarms only.

6. Definition of Output Relays (Default = #1 Loss of Cellular Service, #2 Central

Station ACK Failure, #3 Total Unit Failure)

There are 11 Trouble states that be declared by the 2550, and each of these

states can be programmed from the Dealer Web Site to activate one of the three

Output Relays. The 11 Trouble states are:

• AC Power Loss

• Low Battery

• Telco Trouble

• Cable Supervision Trouble (Panel to Model 2550)

• Loss of Cellular Service

• Model 2550 Unit Disabled (via Web Site command)

• Failure to receive ACK from Central Station

• Watchdog Circuit Trouble

• Input 1 Off-Normal

• Input 2 Off-Normal

• Total Unit Failure (defined as Loss of AC power and battery voltage below

8.0 volts)

7. Send Trouble Condition to Central Station (Default = Low Battery and Telco

Trouble only)

Any or all of the Trouble Conditions detectable by the 2550 can be programmed

to report that condition (and its Restoral) to the monitoring Central Station.

See Appendix A for a list of Contact ID format and SIA format event codes

generated by the 2550 that can be sent to the central station receiver.

See Appendix B for a list of the default event codes transmitted by the 2550.

H. Default Event/Email Messages

Email and Text Messaging will only be available for Status events (e.g., Low

Battery, Test, etc.) and state transitions on the 2 Inputs of the 2550. Events

transmitted from the premises alarm panel via the 2550’s dialer capture function

will not be sent out by email or text messaging.

The information sent to the programmed email address(es) will be the raw

Contact ID or SIA Event Code data plus the Zone number.

I. Completing the Installation and Testing

Once the physical installation is completed, the unit is activated from the Dealer

Web Site, and programming changes are made, test the 2550 along with the

alarm panel to ensure everything is functioning properly.

Test the following:

a. Check to see that all 5 LEDs are green. The first 4 LEDs should be solid

green, and the 5

LED should be flashing green.

b. Disconnect the Telco Line, wait the appropriate period of time, then check

to see that 1) the Telco LED has turned solid red, and b) a Telco Trouble

condition has been reported to the monitoring central station (if this feature

is active).

c. With the Telco Line still disconnected, trip an alarm on the alarm panel.

Check that the 2550 has correctly intercepted the panel’s digital dialer

output and reported the event to the central monitoring station.

d. If using one or both of the inputs on the 2550, check to ensure both are

properly activated and report to the central station.

e. If using one or more of the Output Relays on the 2550, reconnect the

Telco Line, then go back to the Dealer Web Site and use the Switch

Output Relay command to test each relay. Make sure the alarm panel

properly detects the relay’s change of state and reports the proper event

to the central station.

f. Remove AC power and Battery Power from the 2550, then trip an alarm

on the alarm panel. Confirm the panel’s digital dialer properly sends this

event to the central station.

8. UL COMPLIANCE SECTION

For installations which are intended to meet UL certification requirements, the

following items must be adhered to during the installation for each stated

certificate category.

A. Household Fire (UL 985 - Category UTOU)

1. The 2550 must be connected to an alarm panel that also holds a current UL

985 Listing.

2. Power to the 2550 must be supplied from a 16.5 VAC – 40 VA UL Listed wall

transformer. (Recommended Transformers: Ademco 1361, MG Electronics

Model MGT1640 or equivalent)

3. Use a 12V, 1.4 Ampere hour rated sealed lead-acid or gel cell type

rechargeable battery with the 2550. (Recommended Battery: Powersonic PS-

1212 or equivalent)

4. The 2550 must be located within 20 feet of the alarm panel.

5. The wiring between the 2550 and the alarm panel must be in conduit.

6. All power-limited wiring must be secured a minimum of ¼ inch away from all

non-power-limited high voltage wiring, and all non-power-limited high voltage

wiring must be routed through a different conduit than any of the power-limited

wiring or cable.

7. The 2550 can be used in conjunction with the alarm panel’s DACT, or it can be

the only means of off-premises communication for the alarm panel.

8. The 2550 must be programmed to send a Test signal to the central station a

minimum of once every 24 hours.

9. The 2550 Output Relay #1 must be programmed for Loss of Cellular Service

(i.e., Network Trouble Supervision), must be connected to a reporting zone on

the alarm panel, and the zone must be set up as closed in the normal state and

open in the off-normal state . Activation of this zone must annunciate locally.

10. The 2550 Output Relay #2 must be programmed for Failure to Receive ACK

from the Central Station (i.e., Communications Failure), must be connected to a

reporting zone on the alarm panel, and the zone must be set up as closed in the

normal state and open in the off-normal state. Activation of this zone must

annunciate locally.

B. Household Burglary (UL 1023 - Category NBSX, and evaluated to

UL 1635 - Category AMCX)