Sierra Wireless AC500 ExpressCard Wireless Modem User Manual

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Sierra Wireless AirCard ModemUser Guide2131233Rev 1.0

Rev 1.0 Nov. 09 3Important Notice Duetothenatureofwirelesscommunications,transmissionandreceptionofdatacanneverbeguaranteed.Datamaybedelayed,corrupted(thatis,haveerrors)orbetotallylost.AlthoughsignificantdelaysorlossesofdataarerarewhenwirelessdevicessuchastheSierraWirelessmodemareusedinanormalmannerwithawell‐constructednetwork,theSierraWirelessmodemshouldnotbeusedinsituationswherefailuretotransmitorreceivedatacouldresultindamageofanykindtotheuseroranyotherparty,includingbutnotlimitedtopersonalinjury,death,orlossofproperty.SierraWirelessacceptsnoresponsibilityfordamagesofanykindresultingfromdelaysorerrorsindatatransmittedorreceivedusingtheSierraWirelessmodem,orforfailureoftheSierraWirelessmodemtotransmitorreceivesuchdata.Safety and Hazards DonotoperatetheSierraWirelessmodeminareaswhereblastingisinprogress,whereexplosiveatmospheresmaybepresent,nearmedicalequipment,nearlifesupportequipment,oranyequipmentwhichmaybesusceptibletoanyformofradiointerference.Insuchareas,theSierraWirelessmodemMUSTBEPOWEREDOFF.TheSierraWirelessmodemcantransmitsignalsthatcouldinterferewiththisequipment.DonotoperatetheSierraWirelessmodeminanyaircraft,whethertheaircraftisonthegroundorinflight.Inaircraft,theSierraWirelessmodemMUSTBEPOWEREDOFF.Whenoperating,theSierraWirelessmodemcantransmitsignalsthatcouldinterferewithvariousonboardsystems.Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Sierra Wireless modems may be used at this time.ThedriveroroperatorofanyvehicleshouldnotoperatetheSierraWirelessmodemwhileincontrolofavehicle.Doingsowilldetractfromthedriveroroperatorʹscontrolandoperationofthatvehicle.Insomestatesandprovinces,operatingsuchcommunicationsdeviceswhileincontrolofavehicleisanoffence.Limitation of Liability TheinformationinthismanualissubjecttochangewithoutnoticeanddoesnotrepresentacommitmentonthepartofSierraWireless.SIERRAWIRELESSANDITSAFFILIATESSPECIFICALLYDISCLAIMLIABILITYFORANYANDALLDIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGESINCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR

Rev 1.0 Nov. 09 5Contact InformationConsultourWebsiteforup‐to‐dateproductdescriptions,documentation,applicationnotes,firmwareupgrades,trouble‐shootingtips,andpressreleases:www.sierrawireless.comRevision HistorySales Desk: Phone: 1-604-232-1488Hours: 8:00 AM to 5:00 PM Pacific TimeE-mail: sales@sierrawireless.comPost: Sierra Wireless13811 Wireless WayRichmond, BCCanada V6V 3A4Fax: 1-604-231-1109Web: www.sierrawireless.comRevision number Release date Changes1.0 November 2009 New document

AirCard Modem User Guide62131233

Rev 1.0 Nov. 09 7ContentsAirCard Modem User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9About the AirCard modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Services supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Your account and coverage area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10AirCard modem features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Connection management software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Launching Watcher (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Launching Watcher (Mac) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Reinstalling the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Connect to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Removing the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Care and maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . 20Frequency band support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Regulatory and safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Safety and hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Regulatory information for North America . . . . . . . . . . . . . . . . . . . . . . . . . 23Regulatory information for EU countries . . . . . . . . . . . . . . . . . . . . . . . . . . 25Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

AirCard Modem User Guide82131233

Rev 1.0 Nov. 09 9AirCard Modem User GuideAbout the AirCard modemTheAirCard®thirdgeneration(3G)wirelessmodemenablesyoutoconnecttotheInternet,sendandreceiveemail,connecttoacorporatenetworkorvirtualprivatenetwork(VPN),orviewstreamingvideo,withouttheneedforacable.Dependingonthemodel,theAirCardmodemcanconnecteithertoaPCMCIA(PCCard)slotoranExpressCard®slotonyourcomputer.Note: When using the AirCard modem with a PC Card adapter, use only the PC Card adapter that came with your modem. Your modem may not work properly with adapters that are not specifically designed for your product.IfthemodemisTRU‐Installenabled,alltherequiredsoftwareisavailableonthemodem.Whenyousetupyourmodem,thesoftwareisinstalledonyourcomputer.YoudonotneedaninstallationCD.(Dependingonyourserviceprovider,yourmodemmayincludeaninstallationCD.)Services supportedDependingonthemodel,yourmodemsupportsspeedsofupto21Mbps(Megabitspersecond).However,actualspeeddependsonnetworkconditionsandtheservicesthatyourserviceprovideroffers.Contactyourserviceproviderandvisitwww.sierrawireless.comfordetails.Maximumtheoreticaldataspeedsare:•EvolvedHighSpeedPacketAccess(EvolvedHSPAorHSPA+)—upto21 Mbps•HighSpeedDownloadPacketAccess(HSDPA)—upto7.2 Mbps•HighSpeedUploadPacketAccess(HSUPA)—upto5.76 Mbps•ConcurrentHSDPA/HSUPA(HSPA)—upto3.6Mbpsdownloadandupto1.5Mbpsupload•UniversalMobileTelecommunicationsSystem(UMTS)—384 kbps(kilobitspersecond)•EnhancedDataratesforGSMEvolution(EDGE)—236 kbps

AirCard Modem User Guide10 2131233•GeneralPacketRadioService(GPRS)—56 kbpsGPRSandEDGEaresecondgeneration(2G)dataservices.UMTS,HSDPA/HSUPA,andHSPA+are3Gdataservices.Whenestablishingaconnection,yourmodemusesthefastestavailableservice.If,forexample,youareusingthemodeminanareathathasEDGEservicebutnotUMTSorHSDPA/HSUPAservice,themodemconnectsusingEDGEservice.Oncetheconnectionisestablished,youhaveaccesstoallInternetservices.Your account and coverage areaIfyoupurchasedthemodemfromaGSMserviceprovider,youmayalreadyhaveanaccountandaSIMcard.Otherwise,yourretailershouldbeabletogiveyouthenamesofcompaniesthatprovidetheseitems.YoumusthaveanaccountwithaGSMserviceprovidertousethemodem.Tousethemodem’s3Gcapability,youraccountmustbewithaserviceproviderthatoffersHSDPA/HSUPAorUMTSservice.(Themodemisbackwardscompatiblewith2Gservice.)Whenyouobtainyouraccount,youaregivenaSubscriberIdentityModule(SIM)cardcontainingaccountinformation.Beforeyouusethemodem,youmustinserttheSIMcardintoit.(Dependingonyourserviceprovider,theSIMcardmayalreadybeinserted.)Yourabilitytoobtainservicedependsonthesefactors:Note: The fee for service is usually higher when you are roaming (connected to a network other than the one belonging to your service provider).•Networkcoverage — Youmustbewithinthenetworkcoveragearea.•Serviceprovider — Ifyouarewithinthecoverageareaofanetworkthatisnotoperatedbyyourownserviceprovider,youcanobtainserviceonlyifthereisaroamingagreementbetweenyourserviceproviderandthenetworkoperator.•Accountprovisions — Youraccountmayrestrictyourusagetocertainnetworksorlimittheamountoftimeyoucanusethenetwork.•Frequencyband — Youcannotconnecttonetworksoperatinginbandsnotsupportedbyyourmodem,regardlessofroamingagreementsoraccountprovisions.MostserviceprovidershavecoveragemapsontheirWebsites.

Rev 1.0 Nov. 09 11AirCard modem featuresLED operationDependingonthemodel,themodemhasthreeortwoLEDsthatshowthecurrentstatusofthemodem.Three status LEDs2G LEDPower LED3G LEDSIM card slotLED State IndicatesPower Off Indicates one of the following states:•The modem is not inserted in the computer.•The computer is off or in “suspend and resume” mode.•The modem radio has been turned off using Watcher or another connection client.Solid Blue The power is on, the modem is working normally.Blinking Blue The firmware is being updated. Do not remove the modem from the computer.Blinking Amber The modem is searching for service (initializing).Solid Amber Modem error—either the modem is having a problem initializing (searching for service) or is offline because of a failure. Contact your service provider.2G Off The modem is unable to detect 2G service.Blinking Amber The modem has detected a 2G network (EDGE, GPRS, GSM) and is ready to connect.Solid Amber The modem is connected to a 2G network and is able to send and receive data.3G Off The modem is unable to detect 3G service.Blinking Blue The modem has detected a 3G network (UMTS, HSPA) and is ready to connect. Solid Blue The modem is connected to a 3G network and can send and receive data.

AirCard Modem User Guide12 2131233Two status LEDsStatus LEDsModem shown inserted in PC Card adapterLED State IndicatesPower Off Indicates one of the following states:•The modem is not inserted in the computer.•The computer is off or in “suspend and resume” mode.•The modem radio has been turned off using Watcher or another connection client.Solid Blue The power is on, the modem is working normally.Blinking Blue The firmware is being updated. Do not remove the modem from the computer.Blinking Amber The modem is searching for service (initializing).Solid Amber Modem error—either the modem is having a problem initializing (searching for service) or is offline because of a failure. Contact your service provider.Data Off The modem is unable to detect 2G or 3G service.Blinking Amber The modem has detected a 2G network (EDGE, GPRS, GSM) and is ready to connect.Solid Amber The modem is connected to a 2G network and is able to send and receive data.Blinking Blue The modem has detected a 3G network (UMTS, HSPA, HSPA+) and is ready to connect. Solid Blue The modem is connected to a 3G network and can send and receive data.

Rev 1.0 Nov. 09 13Connection management softwareYourmodemcomeswithWatcher®softwareforWindows®orMac®,orotherconnectionmanagementsoftware,dependingonyourserviceprovider.Usethissoftwaretomanagethemodemandmonitoryourconnections.ForinformationonWatcherfeaturesandusingWatcher,refertotheonlineHelp.FromthemainWatcherwindow,selectHelp > Help Topicsorclickthebutton(Windows)orHelp > Sierra Wireless 3G Watcher Help(Mac).Note: Watcher is compatible with earlier Sierra Wireless modems.Watcherenablesyouto:•Initiatedataconnections•Determinesignalstrength,roamingstatus,GPRS,EDGE,UMTS,orHSDPA/HSUPAavailability,andothernetworkconnectionparameters•MonitorthestatusofthemodemandGSMservice•SendandreceiveSMSmessages•EnableordisableSIMsecuritythatpreventsothersfromusingyourSIMcardifitislostorstolen•ConfigurestartupandexitactionsforWatcherandthemodem•CreateormodifyaconnectionprofileYoudonotneedtorunWatcherwhenyouusethemodem,butWatcherdoesprovideusefulstatusinformation.

Rev 1.0 Nov. 09 17Removing the SIM cardToremovetheSIMcard,youneedapen.1. Placethemodemonasmooth,hardsurface.2. GentlyinsertthepenintotheendoftheejectslotfarthestfromtheSIMslot.SlidethepentowardstheSIMslot.TheSIMcardpopsoutofitsslot.SeeFigure 1.Figure 1: Removing the SIM card from the modem3. GentlypulltheSIMcardfromtheslotuntilitslidesfree.Care and maintenanceAswithanyelectronicdevice,themodemmustbehandledwithcaretoensurereliableoperation.Followtheseguidelineswhenyouuseandstoreyourmodem:•DonotapplyadhesivelabelstotheSIMcard.Thismaycauseittojaminsidetheslot,orpreventitfrombeinginsertedproperly.•Whennotinstalledinyourcomputer,storethemodemandSIMcardinasafeplace.•Protectthemodemfromliquids,dust,andexcessiveheat.(Seethe“Environmentalspecifications”onpage 21formaximumtolerances.)Eject slot

AirCard Modem User Guide18 2131233TroubleshootingThissectiondescribespossibleproblemsandsolutionsforWindowsusers.Ifyouhaveaproblemthatisnotdescribedinthissection,visittheSierraWirelesssupportpageatwww.sierrawireless.com/support.TRU-Install software installation does not start automaticallyIfWatcherinstallationdoesnotstartafteryouinsertthemodem:1. Double‐clickMy Computer(WindowsXP)orComputer(WindowsVista,Windows7)onyourdesktop.2. ClicktheTRU-Installdrive.3. UndertheTRU-Installdrive,opentheWinfolderanddouble‐clickSetup.exe.Followtheon‐screenpromptstoinstallthesoftware.PC Card slot no longer works after you remove the AirCard modem (with PC Card adapter) from the laptopIfyourlaptopdoesnotrecognizethatyouhaveremovedthemodemwithPCCardadapter,youmayhavetorestartyourlaptoptorestorePCCardslotoperation.Inthefuture,beforeyouremovethemodemwithPCCardadapter,clicktheSafely Remove HardwareiconintheWindowssystemtray,thenselectthemodem.Modem is not detected after TRU-Install installation completesYousuccessfullycompletetheTRU‐Installinstallationprocess,butWatcherdoesnotdetectthemodem:1. ClickStart,andthenclickControl Panel.2. Double‐clickTRU-Install.3. Whenyouarepromptedtoswitchtomodemmode,clickOK.4. WaitforWatchertodetectthemodem.5. Ifthemodemstillisnotdetected,connecttotheInternetusinganothermethodandgotowww.sierrawireless.com/supportforassistance.The Windows Installer failsWhenyoutrytoinstalloruninstallWatcher,themessageWindows Installer is not accessible(forexample,Errorcode:1601)appears.

Rev 1.0 Nov. 09 19TofixError1601,firstseeifanotherinstallationprocessisrunning.1. PressCtrl + Alt + DelandselectTaskManager.2. GototheProcessestab.3. Checktherunningprocessesforanyofthesenames:·setup.exe·isetup.exe·ikernel.exe·msiexec.exe·idriver.exe·IsUninst.exe·IsUninst.exe·Uninst.exeIfanyoftheseprocessesarerunningonthesystem:1. Selecteachprocess.2. ClickEnd Process.3. TrytoruntheWatcherinstallationagain.Iftheinstallationisnotsuccessful,connecttotheInternetusinganothermethodandcheckSierraWirelessKnowledgeBasearticlesathttp://sierrawireless.custhelp.com.

AirCard Modem User Guide20 2131233Technical specificationsRadio frequency and electrical specificationsTheradiofrequencybandsthatyourmodemsupportswillvarydependingonyourregionandyourmodemmodel.Frequency band supportTransmit GSM 1900 (PCS): 1850 – 1910 MHzGSM 1800 (DCS):1710 – 1785 MHzEGSM 900: 880 – 915 MHzGSM 850: 824 – 849 MHzWCDMA 2100 (Band I): 1920 – 1980 MHzWCDMA 1900 (Band II): 1850 – 1910 MHzWCDMA 850 (Band V): 824 – 849 MHzWCDMA 800 (Band VI): 830 – 840 MHzWCDMA 900 (Band VIII) 880 - 915 MHzReceive GSM 1900 (PCS): 1930 – 1990 MHzGSM 1800 (DCS): 1805 – 1880 MHzEGSM 900: 925 – 960 MHzGSM 850: 869 – 894 MHzWCDMA 2100 (Band I): 2110 – 2170 MHzWCDMA 1900 (Band II): 1930 – 1990 MHzWCDMA 850 (Band V): 869 – 894 MHzWCDMA 800 (Band VI): 875 – 885 MHzWCDMA 900 (Band VIII) 925 – 960 MHzTechnology Bands Location2G 850 MHz (cellular band) North America900 MHz (EGSM band) Europe1800 MHz (DCS band) Europe and Asia1900 MHz (PCS band) North America3G WCDMA 850 (band V) North America and AustraliaWCDMA 800 (band VI) JapanWCDMA 900 (band VIII) Europe, Asia, and AustraliaWCDMA 1900 (band II) North AmericaWCDMA 2100 (band I) Europe, Asia, and Australia

Rev 1.0 Nov. 09 21Environmental specificationsOperating temperature 0°C to 45°C (32°F to 113°F)Storage temperature -20°C to 85°C (-4°F to 185°F)Humidity 95%, non-condensingVibration 15 g peak 10 to 2000 Hz (non-operating)

AirCard Modem User Guide22 2131233Regulatory and safety informationNoticeBecauseofthenatureofwirelesscommunications,trans‐missionandreceptionofdatacanneverbeguaranteed.Datamaybedelayed,corrupted(thatis,haveerrors),orbetotallylost.AlthoughsignificantdelaysorlossesofdataarerarewhenwirelessdevicessuchastheSierraWirelessmodemareusedinanormalmannerwithawell‐constructednetwork,theSierraWirelessmodemshouldnotbeusedinsituationswherefailuretotransmitorreceivedatacouldresultindamageofanykindtotheuseroranyotherparty,includingbutnotlimitedtopersonalinjury,death,orlossofproperty.SierraWirelessanditsaffiliatesacceptnoresponsibilityfordamagesofanykindresultingfromdelaysorerrorsindatatransmittedorreceivedusingtheSierraWirelessmodem,orforfailureoftheSierraWirelessmodemtotransmitorreceivesuchdata.Safety and hazardsThemodemMUSTBEPOWEREDOFFinallareasthatmaybesusceptibletoradiointerference,inparticular:•ProhibitedareasObeyallsignsandnoticesandfollowallrulesandregula‐tions.Poweroffthemodemwheninstructedtodosoorwhenyoususpectthatitmaycauseinterferenceordanger.•Inareaswhereblastingisinprogress•WhereexplosiveatmospheresmaybepresentAreaswithapotentiallyexplosiveatmospherearenotalwaysclearlymarked.Suchareasincludegasstations,fueldepots,chemicaltransferorstoragefacilities,areaswhereblastingisinprogress,areaswheretheaircontainschemicalsorparticlessuchasgrain,dust,ormetalpow‐ders,andanyotherareawhereyouwouldnormallybeadvisedtoturnoffyourcellularphoneorvehicleengine.•Nearmedicalorlife‐supportequipmentMedicalequipmentmaybesusceptibletoanyformofradiointerference.Insuchareasthemodemcantransmitsignalsthatcouldinterferewiththisequipment.•OnboardaircraftInadditiontoFederalAviationAuthority(FAA)require‐ments,manyairlineregulationsstatethatyoumustsus‐pendwirelessoperationsbeforeboardinganaircraft.The

Rev 1.0 Nov. 09 23modemiscapableoftransmittingsignalsthatcouldinter‐ferewithvariousonboardsystemsandcontrols.Failuretoobservethisinstructionmayleadtosuspensionordenialofcellulartelephoneservicestotheoffender,legalaction,orboth.Someairlinesmaypermittheuseofcellularphoneswhiletheaircraftisonthegroundandthedoorisopen.Themodemmaybeusednormallyatthistime.•WhileoperatingavehicleThedriveroroperatorofanyvehicleshouldnotuseawirelessdatadevicewhileincontrolofavehicle.Doingsodetractsfromthedriveroroperatorʹsabilitytocontrolandoperatethevehicle.Insomecountries,usingsuchcommu‐nicationsdeviceswhileincontrolofavehicleisanoffence.Regulatory information for North AmericaNote: Regulatory information in this section applies to these models:AirCard 880EAirCard 881AirCard 881E (Canada only)AirCard 504CAUTION:UnauthorizedmodificationsorchangesnotexpresslyapprovedbySierraWireless,Inc.couldvoidcompliancewithregulatoryrules,andtherebyyourauthoritytousethisequipment.ThedesignofthemodemcomplieswithU.S.FederalCommu‐nicationsCommission(FCC)andIndustryCanada(IC)guide‐linesrespectingsafetylevelsofradiofrequency(RF)exposureforportabledevices,whichinturnareconsistentwiththefollowingsafetystandardspreviouslysetbyCanadian,U.S.andinternationalstandardsbodies:•ANSI/IEEEC95.1‐2005,IEEEStandardforSafetyLevelswithRespecttoHumanExposuretoRadioFrequencyElectromag‐neticFields,3kHzto300GHz•NationalCouncilonRadiationProtectionandMeasure‐ments(NCRP)Report86,‐1986,BiologicalEffectsandExposureCriteriaforRadioFrequencyElectromagneticFields•HealthCanada,SafetyCode6,1999,LimitsofHumanExposuretoRadiofrequencyElectromagneticFieldsintheFrequencyRangefrom3kHzto300GHz•InternationalCommissiononNon‐IonisingRadiationProtection(ICNIRP)1998,Guidelinesforlimitingexposuretotime‐varyingelectric,magnetic,andelectromagneticfields(upto300GHz)Caution: The modem must be 1.0 cm or more from users during operation, to satisfy FCC / IC RF exposure requirements. This modem must not be used with any other antenna or transmitter that has not

AirCard Modem User Guide24 2131233been approved to operate in conjunction with this modem. Note: This modem must not be used in any unapproved configurations. For details, contact Sierra Wireless.Note: The modem is approved for normal-size notebook computers only (typically with 12 inches or larger display screens). For notebook computers with a display screen smaller than 12 inches, ensure a safe distance between the modem antenna and users or bystanders.ThesedevicescomplywithPart15oftheFCCRules.Operationissubjecttotheconditionthatthesedevicesdonotcauseharmfulinterference.Whereappropriate,theuseoftheequipmentissubjecttothefollowingconditions:Warning: (EMI) – United States FCC Information – This equipment has been tested and found to comply with the limits pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in an appropriate installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful inter-ference to radio communication. However, there is no guarantee that interference will not occur in a particular installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthefollowingmeasures:•Increasetheseparationbetweentheequipmentandreceiver•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected•Consultthedealeroranexperiencedradio/TVtechnicianforhelpIfyouhavepurchasedthisproductunderaUnitedStatesGovernmentcontract,itshallbesubjecttorestrictionsassetforthinsubparagraph(c)(1)(ii)ofDefenseFederalAcquisitionsRegulations(DFARs)Section252.227‐7013forDepartmentof

Rev 1.0 Nov. 09 25Defensecontracts,andassetforthinFederalAcquisitionsRegulations(FARs)Section52.227‐19forcivilianagencycontractsoranysuccessorregulations.Iffurthergovernmentregulationsapply,itisyourresponsibilitytoensurecompliancewithsuchregulations.Regulatory information for EU countriesNote: Regulatory information in this section applies to these models:AirCard 880AirCard 880EAirCard 501AirCard 503SierraWirelessherebydeclaresthatthemodemconformstoalltheessentialrequirementsofDirective1999/5/EC:TheDeclarationofConformitymadeunderDirective1999/5/ECisavailableforviewingatthefollowinglocationintheEUcommunity:SierraWireless(UK),LimitedLakesideHouse1FurzegroundWay,StockleyParkEastUxbridge,MiddlesexUB111BDEngland

AirCard Modem User Guide26 2131233

Rev 1.0 Nov. 09 27Numerics3GWatcherlaunching,14CCareandmaintenance,17connecttothenetwork,15EejectingaSIMcard,17electricalspecifications,20environmentalspecifications,21Ffrequenciesreceive,20transmit,20Hhumidity,21Llaunching3GWatcher,14LaunchingWatcher,14LEDs,11Pprofile,15Rradiofrequencyspecifications,20receivefrequencies,20removingSIMcard,17RFspecifications,20Ssafetynotice,22SIMcard,removing,17specificationselectrical,20environmental,21radiofrequency,20storagetemperature,21whennotusingcard,17Ttemperature,21transmitfrequencies,20Vvibration,21WWatcherintroduction,13launching,14reinstalling,14Index

AirCard Modem User Guide28 2131233