Sierra Wireless AC750 GSM PCS1900 PCMCIA Card User Manual AirCard 710 750 Installation Guide

Sierra Wireless Inc. GSM PCS1900 PCMCIA Card AirCard 710 750 Installation Guide

updated version13

AirCard® 710/750 Wireless Network CardInstallation Guide2130135Rev 1.3
Table of ContentsRev. 1.3 Mar.02 iiiImportant Notice Because of the nature of wireless communications, trans-mission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless network card are used in a normal manner with a well-constructed network, the Sierra Wireless network card should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. Sierra Wireless, Inc. accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless network card, or for failure of the Sierra Wireless network card to transmit or receive such data.Safety and Hazards Do not operate the Sierra Wireless AirCard® 710/750 wireless network card in areas where blasting is in progress, where explosive atmospheres may be present, near medical equipment, life support equipment, or any equipment which may be susceptible to any form of radio interference. In such areas, the Sierra Wireless network card MUST BE POWERED OFF. The Sierra Wireless network card can transmit signals that could interfere with this equipment.Do not operate the Sierra Wireless network card in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the Sierra Wireless network card MUST BE POWERED OFF. When operating, the Sierra Wireless network card can transmit signals that could interfere with various onboard systems.Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Sierra Wireless network cards may be used at this time.The driver or operator of any vehicle should not operate the Sierra Wireless network card while in control of a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some states and provinces, operating such communications devices while in control of a vehicle is an offence.FCC RF Exposure InformationIn August 1996 the Federal Communications Commission (FCC) of the United States with its action in Report and Order FCC 96-326 adopted an updated safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are
AirCard 710/750 Wireless Network Card Installation Guideiv 2130135consistent with the safety standard previously set by both U.S. and international standards bodies. The design of this wireless network card complies with the FCC guidelines and these international standards.Use only the supplied or an approved antenna. Unauthorized antennas, modifications, or attachments could impair call quality, damage the phone, or result in violation of FCC regulations.This device is approved for use in typical laptop PCs only. To comply with FCC RF exposure requirements the AirCard 710/750 PCS GSM modem card must be operated with a minimum separation distance of 2.5 cm (1 inch) between the user/nearby persons and the antenna. Always place the antenna in the upright position (oriented vertically) when using the AirCard 710/750 in a laptop computer.For more information about RF exposure, please visit the FCC web site at www.fcc.gov.Limitation of LiabilityThe information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless, Inc. SIERRA WIRELESS, INC. SPECIFICALLY DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSE-QUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS, INC. PRODUCT, EVEN IF SIERRA WIRELESS, INC. HAS BEEN ADVISED OF THE POSSI-BILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.Patents Portions of this product are covered by some or all of the following US patents: 6339405, D452496, D452495, 6327154, D442170, 6199168, 6191741, 6169884, D416857, 5929815, 5890057, 5878234, 5847553, 5845216, 5748449, 5682602, 5629960, 5617106, D372701, D372248, 5515013, D367062 and other patents pend-ing.Copyright ©2002 Sierra Wireless, Inc. All rights reserved.
Table of ContentsRev. 1.3 Mar.02 vTrademarks AirCard® and Heart of the Wireless Machine® are registered trademarks of Sierra Wireless, Inc.Sierra Wireless, the Sierra Wireless logo, the red wave design, the red-tipped antenna, and Watcher are trademarks of Sierra Wireless, Inc.Other trademarks are the property of the respective owners.All product specifications are subject to change without notice.
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Rev 1.3 Mar.02 viiTable of ContentsIntroducing the AirCard® 710/750 Network Card . . . . . . . . . . . . . .1About the AirCard 710/750 wireless network card . . . . . . . . . . . . . . . . . . . . . . . 1Supported computer platforms and wireless networks . . . . . . . . . . . . . . . . . . 1Care and maintenance of your AirCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5Information you must get from your service provider . . . . . . . . . . . . . . . . . . . . 5SIM card overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Inserting a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Removing a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Installation on Notebook PCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Setting your Internet connection to use the AirCard. . . . . . . . . . . . . . . . . . . . . 9Internet Explorer version 5 and 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Windows 95 OSR 2, 98 SE, 2000, and Me. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Windows NT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Inserting the AirCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Installing the Network Card Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Installing the Modem Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Changing the Interrupt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Configuring Your Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19Removing the AirCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21Windows NT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
AirCard 710/750 Wireless Network Card Installation Guideviii 2130135Windows 95, 98, 2000, Me, XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21The Watcher™ Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Launching the Watcher program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23The Watcher window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Notebook PCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Getting more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 25Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Declaration of conformity for CE Marking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Rev 1.3 Mar.02 1Introducing the AirCard 710/7501: Introducing the AirCard® 710/750 Network Card• About the AirCard• Supported platforms and networks• Care and maintenanceAbout the AirCard 710/750 wireless network cardThe AirCard® 710/750 wireless network card fits into a standard Type II PC Card slot (available on most notebook PCs) and functions as a wireless network card. This card allows you to connect to the Internet, send and receive e-mail, and connect to a corporate network, without the need of a network cable or phone line. The card uses cellular telephone radio frequencies and the GSM (Global System for Mobile Communications) digital telephone infrastructure.When packet mode service is available, the AirCard 710/750 network card uses the General Packet Radio Service (GPRS) infrastructure to provide an “always-on” data connection, just like an Ethernet card or other wired network adapter.Supported computer platforms and wireless networksWindows computer platforms The AirCard 710/750 wireless network card works in notebook PCs running Windows 95, 98 SE, Me, NT, XP, and 2000. See the "System requirements" on page 9.GSM wireless networks The AirCard 710/750 network card operates over a type of wireless network called GSM (Global System for Mobile communications), supported by a number of wireless carriers in North America and around the world.To use the AirCard 710/750 network card, you must have an account that gives you access to a GSM network.Note: Every GSM network worldwide operates on one of three radio frequency bands. The AirCard 710 network card operates only on the 1900 MHz PCS band used in North America and in some parts of
AirCard 710/750 Network Card Installation Guide22130135Central and South America. The AirCard 750 is a tri-band product that operates on the 900, 1800, and 1900 MHz bands used in Europe and Asia.Like GSM mobile phones, the AirCard 710/750 network card requires a SIM card (also known as a “smart card” or “smart chip”), provided by your wireless service provider, in order to function. For more information, see "SIM card overview" on page 6.Care and maintenance of your AirCardDo not apply adhesive labels to the AirCard. This may cause the AirCard to become jammed inside the card slot, or prevent it from being inserted properly.Optimal signal strength is usually obtained when the antenna is fully extended (applies to the AirCard 710 only) and perpen-dicular to the card. The antenna should bend easily at the hinge. Do not forcefully bend the antenna.Figure 1-1: Proper positioning of the AirCard 710/750 antenna in a notebookWhen storing or transporting your PC in a case (such as a notebook case), retract the AirCard antenna (AirCard 710) or remove the AirCard antenna (AirCard 750) and position the computer where the antenna tip cannot be crushed or broken.The AirCard should fit easily into your computer’s PC Card slot. Forcing the AirCard into the slot may damage the connector pins.Protect the card from liquids, dust, and excessive heat (see "Environmental specifications" on page 26 for details).
Chapter 1: Introducing the AirCard 555 Network CardRev 1.3 Mar.02 3Introducing the AirCard 710/750When not installed in your computer, store the AirCard in a safe place.
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Rev 1.3 Mar.02 5Getting Started2: Getting Started• Information you need from your service provider• Inserting the SIM card• Removing the SIM cardBefore you can begin using the AirCard 710/750 wireless network card, you must:1. Obtain certain information from your service provider.2. Insert the SIM card into the slot in your AirCard PC Card (page 6).3. Install the AirCard 710/750 software. (See page 10.)4. Insert the AirCard into your computer.5. Configure the AirCard to use your account (page 19).Information you must get from your service providerWhen you purchase an AirCard, you should also receive a SIM card that holds your account information. Without a valid SIM card and a valid account, your AirCard will not work.To activate your account, your service provider needs from you:•Billing information (for example, your credit card infor-mation) used to collect payment for your network usage•The SIM card serial number (printed on the upper surface of the SIM card)Note: Keep a written record, in a secure place, of the account information that your service provider gives you. You will need this information if you ever need to re-enter the account infor-mation.You require from your service provider:•A phone number for your AirCard•APN (Access Point Name), if required by the network•User name and password, if required by the network•Whether or not your provider is using header compression and/or data compression•IP address, if the network does not automatically assign one•Optionally: Primary DNS1 and Secondary DNS addresses1. DNS (Domain Name Server)—a computer that converts web site names, such as www.sierrawireless.com, into IP addresses, such as 64.114.87.11.
AirCard 710/750 Network Card Installation Guide62130135SIM card overviewNote: If you change GSM service providers (such as if you move to a new city), you will need a new SIM card from your new service provider. You will also need to enter your new profile information into the Watcher software (see “Config-uring Your Account” on page 19).Inserting a SIM cardTo install your SIM card into the AirCard 710/750 network card, follow these steps:1. Hold the AirCard 710/750 network card with the label on top and the antenna closest to you.2. Locate the thin SIM card slot on the left side of the AirCard PC Card’s antenna end.3. Orient the SIM card, as shown in the diagram on the bottom side of the AirCard.4. Insert the end of the SIM card into the slot, and gently push it until it clicks into place.Figure 2-1: Inserting the SIM card Into the AirCard 710/750 SIM card slot5. Once the SIM card is properly inserted, it should not extend beyond the end of the card. See Figure 2-2.Figure 2-2: A SIM card properly insertedRemoving a SIM cardTo remove the SIM card, you will need a slim object, such as the tip of a pen or a straightened paper clip, to push into the eject hole.
Chapter 1: Introducing the AirCard 555 Network CardRev 1.3 Mar.02 7Getting Started1. Place the AirCard 710/750 PC Card on a smooth, hard surface such as a tabletop, as shown in Figure 2-3.Figure 2-3: Positioning a pen to eject the SIM card2. Position your pen or paperclip above the eject hole, which is on the top surface of the AirCard housing, just to the right of the SIM card slot (left photo in Figure 2-4).3. Press down firmly (but without excessive force) on the eject hole. The SIM card should pop out of its slot.Figure 2-4: Ejecting and removing the SIM card4. Gently pull the SIM card from the slot until it slides free.
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Rev 1.3 Mar.02 9Notebook PCs3: Installation on Notebook PCs• System requirements• Setting up your Internet connection• Installing the AirCard softwareSystem requirementsNote: Winsock is a component of the Windows operating system required by the AirCard 710/750. The version of this component shipped with Windows 95 OSR2 does not meet the AirCard 710/750 requirements. If you are using Windows 95 OSR2 and have not yet upgraded to Winsock2, you must do so before installing the AirCard. The required versions can be downloaded from the Microsoft web site, www.microsoft.com.The AirCard 710/750 wireless network card is supported on:•Windows 95 OSR2 and higher with Winsock2 •Windows 98 SE•Windows 2000 with Service Pack 1•Windows NT 4.0 with Service Pack 6a and Networking installed•Windows Me•Windows XP (Home and Professional versions)To install the AirCard, you require these system resources:Setting your Internet connection to use the AirCardMost likely, your computer will be set to use a modem to connect to the Internet.To use the AirCard, you must set your computer to connect to the Internet through a LAN (local area network).The specific steps to do this will depend on the browser you are using.Internet Explorer version 5 and 61. In Internet Explorer, select Tools > Internet Options.2. Click the Connections tab.3. Click Setup to run the Internet Connection Wizard.Table 3-1: System resource requirementsCard Slots 1 Type II PCMCIA (PC Card) SlotDisk Drive CD-ROMI/O Resources 1 IRQ, 40 bytes I/O SpaceMemory 32 MB
AirCard 710/750 Network Card Installation Guide10 21301354. Select the option "I want to set up my Internet connection manually, or I want to connect through a local area network (LAN)." Click Next.5. Select "I connect through a local area network (LAN)". Click Next.6. In the “Local area network Internet configuration“ window, ensure no checkboxes are selected. Click Next.Windows 95 OSR 2, 98 SE, 2000, and MeNote: Users of Windows 2000 must be logged in with adminis-trative privileges.Note: Users of Windows 95 must have Winsock2 installed. This version of Winsock was not included in Windows 95 OSR as it was originally shipped. You can download it from the Microsoft web site. You must also verify that your PC card slots are enabled and that TCP/IP is installed. For instructions on installing TCP/IP and enabling your PC card slots, see the Windows 95 online Help (available by selecting Start > Help).Note: You may require your Windows CD (particularly if you are using Windows 95). Ensure you have the CD before proceeding.1. If the AirCard CD is not already in your CD-ROM drive, insert it. The CD should auto-start and display a menu.·If the CD does not auto-start, select Start > Run and enter d:\launch.exe where d is the drive letter of your CD-ROM drive.2. From the CD start-up menu, select notebook installation and documentation and then notebook software installation to launch the InstallShield® Wizard.3. Use the Next and Back buttons to navigate through the wizard.Using the default settings for the Destination Location and Program Folder is recommended unless you have special requirements and an advanced understanding of PC con-figuration.Windows 2000 4. If the Digital Signature Not Found window appears (this may happen several times), click Yes (to continue the instal-lation).5. When prompted to insert the AirCard:
Chapter 1: Introducing the AirCard 555 Network CardRev 1.3 Mar.02 11Notebook PCsAirCard 750 only a. Attach the antenna to the AirCard 750. (The AirCard 710 has a built-in antenna.)Note: Do not forcefully insert the AirCard. This may damage connector pins.b. With the SIM card inserted into the AirCard (page 6) and the label of the AirCard facing up, carefully insert the AirCard into your PC Card slot.Figure 3-1: Inserting the AirCard 710/750 network cardc. Click OK in the window requesting you to insert the AirCard.Windows detects that a new device has been inserted and launches a wizard that guides you through the driver installation.Windows 2000 6. If the Digital Signature Not Found window appears (this may happen several times), click Yes (to continue the instal-lation).AirCard 710 only 7. Grasp the tip of the AirCard 710 antenna and pull it to extend the antenna fully (it should click into place).8. Pivot the antenna hinge so that the antenna is vertical to your keyboard.Figure 3-2: Pivoting the antenna at the hingeWindows 95, 98 and Me 9. If prompted to eject the card and then restart the PC:a. Eject the AirCard.b. Click Yes to restart your computer.
AirCard 710/750 Network Card Installation Guide12 2130135c. Only after your computer has restarted and Windows has finished launching, insert the AirCard.10. To close the CD start-up menu, use the exit option in the lower right corner of the window.Watcher should start, and a window prompting you to configure your account should display. 11. Click Yes. See “Configuring Your Account” on page 19.Windows XPNote: Depending on the XP installation, you may require administrative privileges.1. If the AirCard CD is not already in your CD-ROM drive, insert it. The CD should auto-start and display a menu.·If the CD does not auto-start, select Start > Run and enter d:\launch.exe where d is the drive letter of your CD-ROM drive.2. From the CD start-up menu, select notebook installation and documentation and then notebook software installation to launch the InstallShield Wizard.3. Use the Next and Back buttons to navigate through the wizard.Using the default settings for the Destination Location and Program Folder is recommended unless you have special requirements and an advanced understanding of PC con-figuration.4. Each time the Software Installation window appears, click Continue Anyway.5. When prompted to insert the AirCard:AirCard 750 only a. Attach the antenna to the AirCard 750. (The AirCard 710 has a built-in antenna.)Note: Do not forcefully insert the AirCard. This may damage connector pins.b. With the SIM card inserted into the AirCard (page 6) and the label of the AirCard facing up, carefully insert the AirCard into your PC Card slot.
Chapter 1: Introducing the AirCard 555 Network CardRev 1.3 Mar.02 13Notebook PCsFigure 3-3: Inserting the AirCard 710/750 network cardc. Click OK in the window requesting you to insert the AirCard.Windows should detect that a new device has been inserted and launch a wizard that guides you through the driver installation.6. On the first window of the Found New Hardware Wizard, select Install from a list or specific location (Advanced) and click Next to proceed.7. In the Found New Hardware Wizard window:a. Select the Search for the best driver in these locations radio button.b. Ensure “Search removable media” is not selected.c. Select the Include this location in the search check box, then enter d:\Drivers\WinXP where d is the drive letter of your CD-ROM drive.d. Click Next to proceed to the next window.8. If a window appears requesting you to “Please select the best match for your hardware from the list below”, select the file that is located on the CD (in the \drivers\winxp folder) and click Next.9. If a warning appears stating that AirCard 710/750 has not passed Windows Logo testing, click Continue Anyway.10. Click Finish and repeat steps 6 to 9 as prompted.AirCard 710 only 11. Grasp the tip of the antenna and pull it to extend the antenna fully (it should click into place).File on CD
AirCard 710/750 Network Card Installation Guide14 213013512. Pivot the antenna hinge so that the antenna is vertical to your keyboard.Figure 3-4: Pivoting the antenna at the hinge13. When you see a window with the message “AirCard® 710/750 has been successfully installed.“, click OK.Watcher should start, and a window prompting you to configure your account should display.14. Click Yes. See “Configuring Your Account” on page 19.To close the CD start-up menu, click Demoshield on the Taskbar, then use the exit option in the lower right corner of the window.Windows NTNote: The AirCard driver requires that Windows Networking is installed. Also the PC Card slots must be enabled. If you are not certain that networking is installed and the slots enabled, see the Windows NT user documen-tation for instructions.Note: You must re-install the Windows NT Service Pack after you install the AirCard driver. Ensure you have your Service Pack CD before you begin. (Version 6a is supported.)Note: Windows system files may also be required to complete the installation. These files are located on the Windows NT CD. 1. If the AirCard CD is not already in your CD-ROM drive, insert it. The CD should auto-start and display a menu.·If the CD does not auto-start, select Start > Run and enter d:\launch.exe where d is the drive letter of your CD-ROM drive.2. From the CD start-up menu, select notebook installation and documentation and then notebook software installation to launch the InstallShield Wizard.3. Use the Next and Back buttons to navigate through the wizard.
Chapter 1: Introducing the AirCard 555 Network CardRev 1.3 Mar.02 15Notebook PCsUsing the default settings for the Destination Location and Program Folder is recommended unless you have special requirements and an advanced understanding of PC con-figuration.On completion of the software installation, exit from the startup menu by clicking exit in the lower right corner.Inserting the AirCardYour PC must be off wheneveryou insert or eject the AirCard1. Close all Windows programs and turn your PC off.AirCard 750 only 2. Attach the antenna to the AirCard. (The AirCard 710 has a built-in antenna.)Note: Do not forcefully insert the AirCard. This may damage connector pins.3. With the SIM card inserted into the AirCard (page 6) and the label of the AirCard facing up, carefully insert the AirCard into your PC Card slot.Figure 3-5: Inserting the AirCard 710/750 network cardAirCard 710 only 4. Grasp the tip of the antenna and pull it to extend the antenna fully (it should click into place).5. Pivot the antenna hinge so that the antenna is vertical to your keyboard.Figure 3-6: Pivoting the antenna at the hinge
AirCard 710/750 Network Card Installation Guide16 21301356. Turn on your PC.7. Log on as Administrator.Note: Depending on how Windows NT is configured, the prompts and windows described here may not appear in the precise order indicated. Use these instructions as a guideline to the selections you should make. Installing the Network Card Driver1. Open the Control Panel by selecting Start > Settings > Control Panel.2. Double click the Network icon to open the Network window.3. Click the Adapters tab in the Network window.4. Click the Add... button to open the Select Network Adapter window.5. Click the Have Disk... button to open the Insert Disk window.6. Enter d:\Drivers\WinNT where d is the drive letter for your CD-ROM drive and click OK to open the Select OEM Option window in which Sierra Wireless AirCard GPRS Adapter is selected.Note: The AirCard will not function with the default settings for the I/O Port , Interrupt, and Com port if any of these resources are allocated to another network card or other device. If you are familiar with the Windows NT Diagnostics window, you can check to see if these resources are available. Otherwise, leave the default settings and if the AirCard does not function following the driver installation, see the instructions on changing the interrupt on page 17.7. Click OK. A window opens showing the settings for the I/O Port (0x800), interrupt (10) and COM port (4). 8. If you are aware that these resources are in use by another device (see the note in the margin), change the settings and click OK. Otherwise, click OK to use the default settings. Windows then copies the driver files.9. Click Close to close the Network window and open the Microsoft TCP/IP Properties window.10. Select Sierra Wireless AirCard GPRS Adapter in the Adapter field and select Obtain an IP address from a DHCP Server radio button.11. Click Yes to confirm that DHCP is to be used.12. Click OK to close the TCP/IP Properties window.13. Click No if prompted to restart your PC. (You must restart your PC after the modem driver installation.)On completion of this step, the network card driver is installed and you can proceed to install the modem driver. Follow the instructions in the next section.Installing the Modem Driver1. In the Control Panel, double click the Modems icon. If the Install New Modem wizard opens, skip to step 3. Otherwise, proceed to step 2.2. Click the Add button to open the Install New Modem wizard.
Chapter 1: Introducing the AirCard 555 Network CardRev 1.3 Mar.02 17Notebook PCs3. Select Don’t detect my modem, I will select it from a list and click Next.4. Select the Have Disk button.5. Enter d:\Drivers\WinNT\ where d is the drive letter for your CD-ROM drive and click OK.6. Verify that Sierra Wireless AirCard GPRS Modem is displayed and click Next.7. Select the Selected Ports radio button and select the same communications port used for the network card driver (COM 4 unless you changed it). Click Next.8. Click Finish.9. Click Close to close the Network Properties window.Note: You must restart your PC to complete the installation.10. If you are prompted to restart your PC, click Yes. Otherwise restart your PC from the Start menu.11. When the PC restarts, re-install your Service Pack.On completion of this step, the modem driver is installed and you can proceed to configure the AirCard to use your account (if it was not pre-activated). See the section “Account Configu-ration Procedures” on page 19. Changing the InterruptIf the message, “Communication Failed!…” occurs when you start Watcher, a possible reason is that you have assigned an interrupt to the AirCard that has also been assigned to another device.To change the interrupt assigned to the AirCard:1. Open the Control Panel by selecting Start > Settings > Control Panel.2. Double click the Network icon.3. Select the Adapters tab.4. Select Sierra Wireless AirCard GPRS Adapter and click the Properties… button.5. Use the drop-down list to change the Interrupt to another number and click OK.6. Close the Network window by clicking the Close button.7. Restart your PC.8. If the AirCard still does not function properly, repeat the procedure, selecting a different interrupt.
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Rev 1.3 Mar.02 19Configuring Your Account4: Configuring Your AccountUnless your AirCard was pre-configured, you must set up a user profile before you can use the AirCard.To enter your account information into Watcher:1. If Watcher is not running, start Watcher, by selectingStart > Programs > Sierra Wireless > AirCard 710 > AirCard 710 WatcherIf you have a valid SIM card and are in an area that has GPRS coverage, a screen titled “Configure a profile now?” is displayed. Click Yes.If instead the main Watcher window displays, this means that you don’t have a valid SIM card or you are not in an area that has GPRS coverage or your AirCard was pre-configured. Click Tools > Options to access the Profiles tab of the Options window.2. In the Profiles tab of the Options window, click Add.The User Profile window appears.Figure 4-1: Entering profile information (notebooks)3. Fill in the following fields:Profile Name—type in any name that will help you remem-ber the purpose/use of this account. This name will be shown in the main Watcher window and, if you later cre-ate more profiles, you can use it to select this profile.User Name and Password—type in the user name and pass-word that the service provider gave you, if applicable.APN (Access Point Name)— type in the name that the service provider gave you, if any (some service providers do not use this, and allow a blank name). This is the name of the system located at a base station on the GSM network that
AirCard 710/750 Network Card Installation Guide20 2130135maintains connections with other networks like the Inter-net.4. If you want to have a GPRS packet data session established whenever you are using this profile and whenever you are in GPRS coverage, then select Auto Connect.Note: Depending on your AirCard configuration, the User Profile window may or may not have an Advanced button. If the button is not displayed, there is no need to enter an IP address or DNS address(es). 5. If your account information includes an IP address or DNS address(es), click the Advanced button.6. If your service provider gave you a specific IP address for your AirCard, then select “Use static IP address”, and type the address. (Usually, you should select “Use dynamic IP address“.)7. If your service provider is using data compression and/or header compression, then select the checkbox(es) for the feature(s) that your service provider supports.8. If your service provider gave you values for Primary DNS and Secondary DNS , then:a. Click the DNS tab at the top of the window.b. Enter the values into the corresponding fields.c. Click OK.9. Click OK until you return to the main Watcher screen.The AirCard is now ready for use.
Rev 1.3 Mar.02 21Removing the AirCard5: Removing the AirCard• Windows NT• Windows 95, 98, 2000, Me, XPWindows NTIf you are using Windows NT, your PC must be off whenever you insert or eject the AirCard.Windows 95, 98, 2000, Me, XPTo remove the AirCard:1. Close Watcher if it is open.2. Click the PC Card icon in the status area to display the option to stop the card.3. Click “Stop Sierra Wireless AirCard GPRS Adapter Parent” (Windows 95, 98, 2000, or Me) or “Safely remove Sierra Wireless AirCard GPRS Adapter Parent” (Windows XP).4. If a dialog box appears notifying you that it is safe to remove the card, click OK.AirCard 710 only 5. Pivot the antenna so that it is once again parallel to the end of the AirCard housing, then gently push it all the way into its retracted position.Figure 5-1: Retracting the antenna (AirCard 710 only)
AirCard 710/750 Network Card Installation Guide22 21301356. Push the PC Card eject button on your computer to eject the card.Figure 5-2: Ejecting the AirCard 710/750 PC Card from its slot7. Grasp the AirCard PC Card and remove it from the slot.Figure 5-3: Removing the AirCard 710/750 PC Card from its slot
Rev 1.3 Mar.02 23Watcher Window6: The Watcher™ Window• Launching Watcher• The Watcher window• Getting more informationWatcher is the application that allows you to manage and monitor the connection between the AirCard network card and the network.Launching the Watcher programIf your account profile is set to auto connect (see page 20), you do not need to run Watcher when you use the AirCard, but it does provide useful status information.Depending on your settings in the Options window, Watcher launches automatically anytime you insert the AirCard. You can also launch Watcher by:Notebook PCs •Selecting Start > Programs > Sierra Wireless > AirCard 710 > AirCard 710 Watcher•Selecting Start > Programs > AirCard 710 or 750 WatcherNotebooks PCs •Double clicking the Watcher icon on your desktopThe Watcher windowNotebook PCs Figure 6-1: The Watcher window (AirCard 750 on notebooks)Note: The AirCard 710 does not have a DATA or VOICE tab as it supports data onlyIndicator areaProfile drop-down listRoamingPacket modeCompact ViewSignal strengthDATA tab VOICE tab
AirCard 710/750 Network Card Installation Guide24 2130135Getting more informationDetailed information on using the AirCard is included in the online Help, which can be accessed from the HELP menu.Note: In most windows, you can press the Help button for help.If the topic you want to view has a link on the main Help window, click the link.If you do not see the topic you want to display, use the Index, Find, or Help Topics buttons to find the topic of interest.•In the Index window, a list of index entries (associated to topics) is displayed. Search for an index entry by either typing the first few letters in the field at the top, or use the scroll bars to scan the list of entries. When you locate an entry of interest, click the entry and click Display.•In the Help Topics (Contents) window, use the scroll bar to locate a topic of interest. Topics that have a book icon next to them can be expanded by double-clicking the icon. Double-click a topic to display it.•In the Find window, select a radio button to generate a database (for text searching). Type the word or words you want to find in the Help system. You can click Options to set word matching options.
Rev 1.3 Mar.02 25TechnicalSpecifications7: Technical Specifications• Radio frequence and electrical• Environmental Radio frequency and electrical specificationsTable 7-1: Radio frequency & electrical specificationsApprovals FCC Parts 15, and 24Industry Canada[Pending] CECompliance Compliant with:GPRS GSM Release 97 SMG 31 Phase 2+Voltage +5 VDC from PCMCIA SlotCurrent Typical requirement:4 TX slots on 1.20 A peak, 0.80 A average2 TX slots on 0.77 A peak, 0.40 A average1 TX slots on 0.55 A peak, 0.22 A averageStandby 15 mAMulti-slot class Class 12Transmit AirCard 710:PCS:1850 to 1910 MHzAirCard 750:PCS:1850 to 1910 MHzDCS1800:1710 to 1785 MHzEGSM900:880 to 915 MHzReceive AirCard 710:PCS:1930 to 1990 MHzAirCard 750:PCS:1930 to 1990 MHzDCS1800:1805 to 1880 MHzEGSM900:925 to 960 MHzChannel spacing 200 kHzFrequency stability0.1 ppm
AirCard 710/750 Network Card Installation Guide26 2130135Environmental specificationsRX sensitivity -102 dBmTX modulation qualityGMSK burst:RMS phase error < 5 degrees;Peak phase error < 20 degreesAntenna gain AirCard 710:PCS1900 band: -2.5 dBAirCard 750:PCS1900 and DCS1800 bands: -2.5 dBEGSM900 band: -3.5 dBTable 7-2: Environmental specificationsOperating temperature-20 to +60 °C (ambient, outside PCMCIA enclosure)Storage temperature-30 to +85 °C Humidity 95%, non-condensingVibration 15 g peak 10 to 2000 Hz (non-operating)Drop 30” (76.2 cm) onto vinyl-covered concreteTable 7-1: Radio frequency & electrical specifications
Rev 1.3 Mar.02 27Regulatory Information8: Regulatory InformationTested to comply with FCC standardsFOR HOME OR OFFICE USE.This device complies with Part 15 of the FCC Rules. Operation of this device is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesirable operations. CAUTION When the AirCard 710/750 is in use, users should maintain a distance of at least 25 mm (1”) between the antenna and any part of the body. This device has been tested for compliance with FCC RF exposure limits in a typical laptop computer such as the one reported in the grant application. This device is only authorized to be used in such a typical laptop computer. FCC ID: N7NAC710 (for the AirCard 710); N7NAC750 (for the AirCard 750).Industry Canada #: 2417332343A (for the AirCard 710); 2417C11897 (for the AirCard 750).Where appropriate, the use of the equipment is subject to the following conditions:CAUTION Unauthorized modifications or changes not expressly approved by Sierra Wireless, Inc. could void compliance with regulatory rules, and thereby your authority to use this equipment. WARNING (EMI) – United States FCC Information – This equipment has been tested and found to comply with the limits pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in an appropriate installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •Reorient or relocate the receiving antenna •Increase the separation between the equipment and receiver
AirCard 710/750 Network Card Installation Guide28 2130135•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected •Consult the dealer or an experienced radio/TV technician for helpIf you have purchased this product under a United States Government contract, it shall be subject to restrictions as set forth in subparagraph (c)(1)(ii) of Defense Federal Acquisitions Regulations (DFARs) Section 252.227-7013 for Department of Defense contracts, and as set forth in Federal Acquisitions Regulations (FARs) Section 52.227-19 for civilian agency contracts or any successor regulations. If further government regulations apply, it is your responsibility to ensure compliance with such regulations.WARNING (EMI) – Canada – This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Department of Communications. Cet appareil numérique respecte les limites de bruits radioélec-triques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par le ministre des Communi-cations.[Pending] The AirCard 750 is certified to be used in the member states of the EU.
Chapter 1: Introducing the AirCard 555 Network CardRev 1.3 Mar.02 29Regulatory InformationDeclaration of conformity for CE Marking[Pending]We,Sierra Wireless Inc.13811 Wireless WayRichmond, BCCanada V6V 3A4declare under our sole responsibility that the product AirCard 750, to which this declaration relates, is in conformity with the following standard(s) or other normative document(s):•EN 301 502; V7.0.1 (07-2000)•ETS 300 342-1, November 1997;•EN 301 489-07 (09-2000)•EN 60950, 1992•ICNIRP Guidelines - 1998following the provisions of directive:•R&TTE is 1999/5/EEC.Date [Pending]SignatureName
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Rev 1.3 Mar.02 31IndexNumerics1900 MHz PCS band 1AAccess Point Name (APN) 5, 19aircraft, using the AirCard in iii"always on" connection 1antennacare and maintenance 2APN (Access Point Name) 5, 19approvals 25Auto Connect 20Ccare and maintenance 2CEcertification 28declaration of conformity for CE marking 29class, multi-slot 25Communication Failed 17configuring a profile 19–20connection speed 24copyright information ivDdeclaration of conformity for CE marking 29destination locationWindows 95, 98, 2000, Me 10Windows NT 15Windows XP 12DNSprimary 5, 20secondary 5, 20drop 26Eejecting a SIM card 6electrical specifications 25EMI warning 27environmental specifications 26FFCC ID 27FCC RF exposure information iiifrequenciesreceive 25transmit 25frequency bands 1GGSM wireless networks supported 1Hhazards iiiHelp, using 24humidity 26II/O space (input/output space) 9Industry Canada # 27inserting a SIM card 6inserting the AirCardWindows 95, 98, 2000, Me 10Windows NT 15Windows XP 12installation 9–17Windows NT 14–17Internet connectionsetting to use the AirCard 9Internet Explorersetting to use the AirCard 9IRQ (interrupt request) 9Lliability, limitation of ivMmaintenance 2memory required 9multi-slot class 25Nnetworks supported 1Oonline Help 24operating systems supported 1Index
AirCard 710/750 Wireless Network Card Installation Guide32 2130135Ppackage contents 24password (service provider) 19patents ivPC Card slots required 9PC Card, inserting and removing. See inserting the Air-Card, removing the AirCardPCS band 1platforms supported 1primary DNS 5, 20profileconfiguring 19–20Profile Name 19program folderWindows 95, 98, 2000, Me 10Windows NT 15Windows XP 12Rradio frequency bands 1radio frequency specifications 25receive frequencies 25regulatory information 27–29removing a SIM card 6removing the AirCard 21–22Windows 95, 98, 2000, Me, XP 21Windows NT 21RF exposure information iiiRF specifications 25Ssafety and hazards iiisecondary DNS 5, 20service providerinformation you must get from 5signal strengthobtaining optimal 2SIM cardinserting 6removing 6serial number 5software See software installation, Watcher.software installationWindows 95, 98, 2000, Me 10–12Windows NT 14–17Windows XP 12–14specifications 25–26electrical 25environmental 26radio frequency 25speed of connection 24starting Watcher 23storagetemperature 26when not using AirCard 3system requirementsnotebook PCs 9Ttechnical specifications 25–26temperature 26trademarks ivtransmit frequencies 25Type II PC card 1UUser Name 19Vvibration 26WwarningEMI 27safety and hazards iiiWatcher 23–24screen areas 23starting 23window 23Windowsoperating systems supported 1Windows 2000as a supported operating system 9inserting the AirCard 10installing the software 10–12removing the AirCard 21Windows 95as a supported operating system 9inserting the AirCard 10installing the software 10–12removing the AirCard 21Windows 98as a supported operating system 9inserting the AirCard 10installing the software 10–12removing the AirCard 21Windows Meas a supported operating system 9inserting the AirCard 10installing the software 10–12removing the AirCard 21Windows NT 14–17as a supported operating system 9changing the interrupt 17inserting the AirCard 15installing the software 14–17removing the AirCard 21
Table of ContentsRev 1.3 Mar.02 33IndexWindows XPas a supported operating system 9inserting the AirCard 12installing the software 12–14removing the AirCard 21wireless networks supported 1
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