Sierra Wireless AC750 GSM PCS1900 PCMCIA Card User Manual AirCard 710 750 Installation Guide

Sierra Wireless Inc. GSM PCS1900 PCMCIA Card AirCard 710 750 Installation Guide

updated version13

AirCard® 710/750 Wireless Network
Card
Installation Guide
2130135
Rev 1.3
Table of Contents
Rev. 1.3 Mar.02 iii
Important Notice Because of the nature of wireless communications, trans-
mission and reception of data can never be guaranteed. Data
may be delayed, corrupted (i.e., have errors) or be totally lost.
Although significant delays or losses of data are rare when
wireless devices such as the Sierra Wireless network card are
used in a normal manner with a well-constructed network, the
Sierra Wireless network card should not be used in situations
where failure to transmit or receive data could result in
damage of any kind to the user or any other party, including
but not limited to personal injury, death, or loss of property.
Sierra Wireless, Inc. accepts no responsibility for damages of
any kind resulting from delays or errors in data transmitted or
received using the Sierra Wireless network card, or for failure
of the Sierra Wireless network card to transmit or receive such
data.
Safety and Hazards Do not operate the Sierra Wireless AirCard® 710/750 wireless
network card in areas where blasting is in progress, where
explosive atmospheres may be present, near medical
equipment, life support equipment, or any equipment which
may be susceptible to any form of radio interference. In such
areas, the Sierra Wireless network card MUST BE POWERED
OFF. The Sierra Wireless network card can transmit signals
that could interfere with this equipment.
Do not operate the Sierra Wireless network card in any aircraft,
whether the aircraft is on the ground or in flight. In aircraft, the
Sierra Wireless network card MUST BE POWERED OFF.
When operating, the Sierra Wireless network card can transmit
signals that could interfere with various onboard systems.
Note: Some airlines may permit the use of cellular phones while the
aircraft is on the ground and the door is open. Sierra Wireless network
cards may be used at this time.
The driver or operator of any vehicle should not operate the
Sierra Wireless network card while in control of a vehicle.
Doing so will detract from the driver or operator's control and
operation of that vehicle. In some states and provinces,
operating such communications devices while in control of a
vehicle is an offence.
FCC RF Exposure
Information
In August 1996 the Federal Communications Commission
(FCC) of the United States with its action in Report and Order
FCC 96-326 adopted an updated safety standard for human
exposure to radio frequency (RF) electromagnetic energy
emitted by FCC regulated transmitters. Those guidelines are
AirCard 710/750 Wireless Network Card Installation Guide
iv 2130135
consistent with the safety standard previously set by both U.S.
and international standards bodies. The design of this wireless
network card complies with the FCC guidelines and these
international standards.
Use only the supplied or an approved antenna. Unauthorized
antennas, modifications, or attachments could impair call
quality, damage the phone, or result in violation of FCC
regulations.
This device is approved for use in typical laptop PCs only. To
comply with FCC RF exposure requirements the AirCard
710/750 PCS GSM modem card must be operated with a
minimum separation distance of 2.5 cm (1 inch) between the
user/nearby persons and the antenna. Always place the
antenna in the upright position (oriented vertically) when
using the AirCard 710/750 in a laptop computer.
For more information about RF exposure, please visit the FCC
web site at www.fcc.gov.
Limitation of
Liability
The information in this manual is subject to change without
notice and does not represent a commitment on the part of
Sierra Wireless, Inc. SIERRA WIRELESS, INC. SPECIFICALLY
DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT,
INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSE-
QUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES
INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR
REVENUE OR ANTICIPATED PROFITS OR REVENUE
ARISING OUT OF THE USE OR INABILITY TO USE ANY
SIERRA WIRELESS, INC. PRODUCT, EVEN IF SIERRA
WIRELESS, INC. HAS BEEN ADVISED OF THE POSSI-
BILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE
OR FOR CLAIMS BY ANY THIRD PARTY.
Patents Portions of this product are covered by some or all of the
following US patents:
6339405, D452496, D452495, 6327154, D442170, 6199168,
6191741, 6169884, D416857, 5929815, 5890057, 5878234,
5847553, 5845216, 5748449, 5682602, 5629960, 5617106,
D372701, D372248, 5515013, D367062 and other patents pend-
ing.
Copyright ©2002 Sierra Wireless, Inc. All rights reserved.
Table of Contents
Rev. 1.3 Mar.02 v
Trademarks AirCard® and Heart of the Wireless Machine® are registered
trademarks of Sierra Wireless, Inc.
Sierra Wireless, the Sierra Wireless logo, the red wave design,
the red-tipped antenna, and Watcher are trademarks of Sierra
Wireless, Inc.
Other trademarks are the property of the respective owners.
All product specifications are subject to change without notice.
AirCard 710/750 Wireless Network Card Installation Guide
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Rev 1.3 Mar.02 vii
Table of Contents
Introducing the AirCard® 710/750 Network Card . . . . . . . . . . . . . .1
About the AirCard 710/750 wireless network card . . . . . . . . . . . . . . . . . . . . . . . 1
Supported computer platforms and wireless networks . . . . . . . . . . . . . . . . . . 1
Care and maintenance of your AirCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Information you must get from your service provider . . . . . . . . . . . . . . . . . . . . 5
SIM card overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Inserting a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Removing a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation on Notebook PCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting your Internet connection to use the AirCard. . . . . . . . . . . . . . . . . . . . . 9
Internet Explorer version 5 and 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Windows 95 OSR 2, 98 SE, 2000, and Me. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Windows NT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Inserting the AirCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the Network Card Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Installing the Modem Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Changing the Interrupt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Configuring Your Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Removing the AirCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Windows NT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
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Windows 95, 98, 2000, Me, XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
The Watcher™ Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Launching the Watcher program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
The Watcher window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Notebook PCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Getting more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 25
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Declaration of conformity for CE Marking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Rev 1.3 Mar.02 1
Introducing the AirCard
710/750
1: Introducing the AirCard® 710/
750 Network Card
About the AirCard
Supported platforms
and networks
Care and maintenance
About the AirCard 710/750
wireless network card
The AirCard® 710/750 wireless network card fits into a
standard Type II PC Card slot (available on most notebook
PCs) and functions as a wireless network card. This card
allows you to connect to the Internet, send and receive e-mail,
and connect to a corporate network, without the need of a
network cable or phone line. The card uses cellular telephone
radio frequencies and the GSM (Global System for Mobile
Communications) digital telephone infrastructure.
When packet mode service is available, the AirCard 710/750
network card uses the General Packet Radio Service (GPRS)
infrastructure to provide an “always-on” data connection, just
like an Ethernet card or other wired network adapter.
Supported computer platforms
and wireless networks
Windows computer platforms The AirCard 710/750
wireless network card works in notebook PCs running
Windows 95, 98 SE, Me, NT, XP, and 2000. See the "System
requirements" on page 9.
GSM wireless networks The AirCard 710/750 network card
operates over a type of wireless network called GSM (Global
System for Mobile communications), supported by a number
of wireless carriers in North America and around the world.
To use the AirCard 710/750 network card, you must have an
account that gives you access to a GSM network.
Note: Every GSM network worldwide operates on one of three radio
frequency bands. The AirCard 710 network card operates only on the
1900 MHz PCS band used in North America and in some parts of
AirCard 710/750 Network Card Installation Guide
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Central and South America. The AirCard 750 is a tri-band product that
operates on the 900, 1800, and 1900 MHz bands used in Europe and
Asia.
Like GSM mobile phones, the AirCard 710/750 network card
requires a SIM card (also known as a “smart card” or “smart
chip”), provided by your wireless service provider, in order to
function. For more information, see "SIM card overview" on
page 6.
Care and maintenance of your
AirCard
Do not apply adhesive labels to the AirCard. This may cause
the AirCard to become jammed inside the card slot, or prevent
it from being inserted properly.
Optimal signal strength is usually obtained when the antenna
is fully extended (applies to the AirCard 710 only) and perpen-
dicular to the card. The antenna should bend easily at the
hinge. Do not forcefully bend the antenna.
Figure 1-1: Proper positioning of the AirCard 710/750 antenna in a notebook
When storing or transporting your PC in a case (such as a
notebook case), retract the AirCard antenna (AirCard 710) or
remove the AirCard antenna (AirCard 750) and position the
computer where the antenna tip cannot be crushed or broken.
The AirCard should fit easily into your computers PC Card
slot. Forcing the AirCard into the slot may damage the
connector pins.
Protect the card from liquids, dust, and excessive heat (see
"Environmental specifications" on page 26 for details).
Chapter 1: Introducing the AirCard 555 Network Card
Rev 1.3 Mar.02 3
Introducing the AirCard
710/750
When not installed in your computer, store the AirCard in a
safe place.
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Rev 1.3 Mar.02 5
Getting Started
2: Getting Started
Information you need
from your service
provider
Inserting the SIM card
Removing the SIM
card
Before you can begin using the AirCard 710/750 wireless
network card, you must:
1. Obtain certain information from your service provider.
2. Insert the SIM card into the slot in your AirCard PC Card
(page 6).
3. Install the AirCard 710/750 software. (See page 10.)
4. Insert the AirCard into your computer.
5. Configure the AirCard to use your account (page 19).
Information you must get from
your service provider
When you purchase an AirCard, you should also receive a SIM
card that holds your account information. Without a valid SIM
card and a valid account, your AirCard will not work.
To activate your account, your service provider needs from
you:
Billing information (for example, your credit card infor-
mation) used to collect payment for your network usage
The SIM card serial number (printed on the upper surface
of the SIM card)
Note: Keep a written record, in a
secure place, of the account
information that your service
provider gives you. You will need
this information if you ever need
to re-enter the account infor-
mation.
You require from your service provider:
A phone number for your AirCard
APN (Access Point Name), if required by the network
User name and password, if required by the network
Whether or not your provider is using header
compression and/or data compression
IP address, if the network does not automatically assign
one
Optionally: Primary DNS1 and Secondary DNS addresses
1. DNS (Domain Name Server)—a computer that converts web
site names, such as www.sierrawireless.com, into IP
addresses, such as 64.114.87.11.
AirCard 710/750 Network Card Installation Guide
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SIM card overview
Note: If you change GSM
service providers (such as if you
move to a new city), you will
need a new SIM card from your
new service provider. You will
also need to enter your new
profile information into the
Watcher software (see “Config-
uring Your Account” on
page 19).
Inserting a SIM card
To install your SIM card into the AirCard 710/750 network
card, follow these steps:
1. Hold the AirCard 710/750 network card with the label on
top and the antenna closest to you.
2. Locate the thin SIM card slot on the left side of the AirCard
PC Card’s antenna end.
3. Orient the SIM card, as shown in the diagram on the
bottom side of the AirCard.
4. Insert the end of the SIM card into the slot, and gently
push it until it clicks into place.
Figure 2-1: Inserting the SIM card Into the AirCard 710/750 SIM card slot
5. Once the SIM card is properly inserted, it should not
extend beyond the end of the card. See Figure 2-2.
Figure 2-2: A SIM card properly inserted
Removing a SIM card
To remove the SIM card, you will need a slim object, such as
the tip of a pen or a straightened paper clip, to push into the
eject hole.
Chapter 1: Introducing the AirCard 555 Network Card
Rev 1.3 Mar.02 7
Getting Started
1. Place the AirCard 710/750 PC Card on a smooth, hard
surface such as a tabletop, as shown in Figure 2-3.
Figure 2-3: Positioning a pen to eject the SIM card
2. Position your pen or paperclip above the eject hole, which
is on the top surface of the AirCard housing, just to the
right of the SIM card slot (left photo in Figure 2-4).
3. Press down firmly (but without excessive force) on the
eject hole. The SIM card should pop out of its slot.
Figure 2-4: Ejecting and removing the SIM card
4. Gently pull the SIM card from the slot until it slides free.
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Rev 1.3 Mar.02 9
Notebook PCs
3: Installation on Notebook PCs
System requirements
Setting up your
Internet connection
Installing the AirCard
software
System requirements
Note: Winsock is a component
of the Windows operating
system required by the AirCard
710/750. The version of this
component shipped with
Windows 95 OSR2 does not
meet the AirCard 710/750
requirements. If you are using
Windows 95 OSR2 and have not
yet upgraded to Winsock2, you
must do so before installing the
AirCard. The required versions
can be downloaded from the
Microsoft web site,
www.microsoft.com.
The AirCard 710/750 wireless network card is supported on:
Windows 95 OSR2 and higher with Winsock2
Windows 98 SE
Windows 2000 with Service Pack 1
Windows NT 4.0 with Service Pack 6a and Networking
installed
Windows Me
Windows XP (Home and Professional versions)
To install the AirCard, you require these system resources:
Setting your Internet
connection to use the AirCard
Most likely, your computer will be set to use a modem to
connect to the Internet.
To use the AirCard, you must set your computer to connect to
the Internet through a LAN (local area network).
The specific steps to do this will depend on the browser you
are using.
Internet Explorer version 5 and 6
1. In Internet Explorer, select Tools > Internet Options.
2. Click the Connections tab.
3. Click Setup to run the Internet Connection Wizard.
Table 3-1: System resource requirements
Card Slots 1 Type II PCMCIA (PC Card) Slot
Disk Drive CD-ROM
I/O Resources 1 IRQ, 40 bytes I/O Space
Memory 32 MB
AirCard 710/750 Network Card Installation Guide
10 2130135
4. Select the option "I want to set up my Internet connection
manually, or I want to connect through a local area network
(LAN)." Click Next.
5. Select "I connect through a local area network (LAN)". Click
Next.
6. In the “Local area network Internet configuration“
window, ensure no checkboxes are selected. Click Next.
Windows 95 OSR 2, 98 SE, 2000,
and Me
Note: Users of Windows 2000
must be logged in with adminis-
trative privileges.
Note: Users of Windows 95 must have Winsock2 installed. This
version of Winsock was not included in Windows 95 OSR as it was
originally shipped. You can download it from the Microsoft web site.
You must also verify that your PC card slots are enabled and that
TCP/IP is installed. For instructions on installing TCP/IP and enabling
your PC card slots, see the Windows 95 online Help (available by
selecting Start > Help).
Note: You may require your Windows CD (particularly if you are using
Windows 95). Ensure you have the CD before proceeding.
1. If the AirCard CD is not already in your CD-ROM drive,
insert it. The CD should auto-start and display a menu.
·If the CD does not auto-start, select Start > Run and enter
d:\launch.exe where d is the drive letter of your CD-ROM
drive.
2. From the CD start-up menu, select notebook installation and
documentation and then notebook software installation to
launch the InstallShield® Wizard.
3. Use the Next and Back buttons to navigate through the
wizard.
Using the default settings for the Destination Location and
Program Folder is recommended unless you have special
requirements and an advanced understanding of PC con-
figuration.
Windows 2000 4. If the Digital Signature Not Found window appears (this may
happen several times), click Yes (to continue the instal-
lation).
5. When prompted to insert the AirCard:
Chapter 1: Introducing the AirCard 555 Network Card
Rev 1.3 Mar.02 11
Notebook PCs
AirCard 750 only a. Attach the antenna to the AirCard 750. (The AirCard
710 has a built-in antenna.)
Note: Do not forcefully insert the
AirCard. This may damage
connector pins.
b. With the SIM card inserted into the AirCard (page 6)
and the label of the AirCard facing up, carefully insert
the AirCard into your PC Card slot.
Figure 3-1: Inserting the AirCard 710/750 network card
c. Click OK in the window requesting you to insert the
AirCard.
Windows detects that a new device has been inserted and
launches a wizard that guides you through the driver
installation.
Windows 2000 6. If the Digital Signature Not Found window appears (this may
happen several times), click Yes (to continue the instal-
lation).
AirCard 710 only 7. Grasp the tip of the AirCard 710 antenna and pull it to
extend the antenna fully (it should click into place).
8. Pivot the antenna hinge so that the antenna is vertical to
your keyboard.
Figure 3-2: Pivoting the antenna at the hinge
Windows 95, 98 and Me 9. If prompted to eject the card and then restart the PC:
a. Eject the AirCard.
b. Click Yes to restart your computer.
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c. Only after your computer has restarted and Windows
has finished launching, insert the AirCard.
10. To close the CD start-up menu, use the exit option in the
lower right corner of the window.
Watcher should start, and a window prompting you to
configure your account should display.
11. Click Yes. See “Configuring Your Account” on page 19.
Windows XP
Note: Depending on the XP
installation, you may require
administrative privileges.
1. If the AirCard CD is not already in your CD-ROM drive,
insert it. The CD should auto-start and display a menu.
·If the CD does not auto-start, select Start > Run and enter
d:\launch.exe where d is the drive letter of your CD-ROM
drive.
2. From the CD start-up menu, select notebook installation and
documentation and then notebook software installation to
launch the InstallShield Wizard.
3. Use the Next and Back buttons to navigate through the
wizard.
Using the default settings for the Destination Location and
Program Folder is recommended unless you have special
requirements and an advanced understanding of PC con-
figuration.
4. Each time the Software Installation window appears, click
Continue Anyway.
5. When prompted to insert the AirCard:
AirCard 750 only a. Attach the antenna to the AirCard 750. (The AirCard
710 has a built-in antenna.)
Note: Do not forcefully insert the
AirCard. This may damage
connector pins.
b. With the SIM card inserted into the AirCard (page 6)
and the label of the AirCard facing up, carefully insert
the AirCard into your PC Card slot.
Chapter 1: Introducing the AirCard 555 Network Card
Rev 1.3 Mar.02 13
Notebook PCs
Figure 3-3: Inserting the AirCard 710/750 network card
c. Click OK in the window requesting you to insert the
AirCard.
Windows should detect that a new device has been
inserted and launch a wizard that guides you through the
driver installation.
6. On the first window of the Found New Hardware Wizard,
select Install from a list or specific location (Advanced) and click
Next to proceed.
7. In the Found New Hardware Wizard window:
a. Select the Search for the best driver in these locations radio
button.
b. Ensure “Search removable media” is not selected.
c. Select the Include this location in the search check box,
then enter d:\Drivers\WinXP where d is the drive letter of
your CD-ROM drive.
d. Click Next to proceed to the next window.
8. If a window appears requesting you to “Please select the
best match for your hardware from the list below”, select
the file that is located on the CD (in the \drivers\winxp
folder) and click Next.
9. If a warning appears stating that AirCard 710/750 has not
passed Windows Logo testing, click Continue Anyway.
10. Click Finish and repeat steps 6 to 9 as prompted.
AirCard 710 only 11. Grasp the tip of the antenna and pull it to extend the
antenna fully (it should click into place).
File on CD
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14 2130135
12. Pivot the antenna hinge so that the antenna is vertical to
your keyboard.
Figure 3-4: Pivoting the antenna at the hinge
13. When you see a window with the message “AirCard® 710/
750 has been successfully installed.“, click OK.
Watcher should start, and a window prompting you to
configure your account should display.
14. Click Yes. See “Configuring Your Account” on page 19.
To close the CD start-up menu, click Demoshield on the
Taskbar, then use the exit option in the lower right corner of
the window.
Windows NT
Note: The AirCard driver
requires that Windows
Networking is installed. Also
the PC Card slots must be
enabled. If you are not certain
that networking is installed
and the slots enabled, see the
Windows NT user documen-
tation for instructions.
Note: You must re-install the Windows NT Service Pack after you
install the AirCard driver. Ensure you have your Service Pack CD
before you begin. (Version 6a is supported.)
Note: Windows system files may also be required to complete the
installation. These files are located on the Windows NT CD.
1. If the AirCard CD is not already in your CD-ROM drive,
insert it. The CD should auto-start and display a menu.
·If the CD does not auto-start, select Start > Run and enter
d:\launch.exe where d is the drive letter of your CD-ROM
drive.
2. From the CD start-up menu, select notebook installation and
documentation and then notebook software installation to
launch the InstallShield Wizard.
3. Use the Next and Back buttons to navigate through the
wizard.
Chapter 1: Introducing the AirCard 555 Network Card
Rev 1.3 Mar.02 15
Notebook PCs
Using the default settings for the Destination Location and
Program Folder is recommended unless you have special
requirements and an advanced understanding of PC con-
figuration.
On completion of the software installation, exit from the
startup menu by clicking exit in the lower right corner.
Inserting the AirCard
Your PC must be off whenever
you insert or eject the AirCard
1. Close all Windows programs and turn your PC off.
AirCard 750 only 2. Attach the antenna to the AirCard. (The AirCard 710 has a
built-in antenna.)
Note: Do not forcefully insert the
AirCard. This may damage
connector pins.
3. With the SIM card inserted into the AirCard (page 6) and
the label of the AirCard facing up, carefully insert the
AirCard into your PC Card slot.
Figure 3-5: Inserting the AirCard 710/750 network card
AirCard 710 only 4. Grasp the tip of the antenna and pull it to extend the
antenna fully (it should click into place).
5. Pivot the antenna hinge so that the antenna is vertical to
your keyboard.
Figure 3-6: Pivoting the antenna at the hinge
AirCard 710/750 Network Card Installation Guide
16 2130135
6. Turn on your PC.
7. Log on as Administrator.
Note: Depending on how
Windows NT is configured, the
prompts and windows described
here may not appear in the
precise order indicated. Use
these instructions as a guideline
to the selections you should
make.
Installing the Network Card Driver
1. Open the Control Panel by selecting Start > Settings >
Control Panel.
2. Double click the Network icon to open the Network
window.
3. Click the Adapters tab in the Network window.
4. Click the Add... button to open the Select Network Adapter
window.
5. Click the Have Disk... button to open the Insert Disk
window.
6. Enter d:\Drivers\WinNT where d is the drive letter for your
CD-ROM drive and click OK to open the Select OEM
Option window in which Sierra Wireless AirCard GPRS
Adapter is selected.
Note: The AirCard will not
function with the default settings
for the I/O Port , Interrupt, and
Com port if any of these
resources are allocated to
another network card or other
device. If you are familiar with
the Windows NT Diagnostics
window, you can check to see if
these resources are available.
Otherwise, leave the default
settings and if the AirCard does
not function following the driver
installation, see the instructions
on changing the interrupt on
page 17.
7. Click OK. A window opens showing the settings for the
I/O Port (0x800), interrupt (10) and COM port (4).
8. If you are aware that these resources are in use by another
device (see the note in the margin), change the settings and
click OK. Otherwise, click OK to use the default settings.
Windows then copies the driver files.
9. Click Close to close the Network window and open the
Microsoft TCP/IP Properties window.
10. Select Sierra Wireless AirCard GPRS Adapter in the Adapter
field and select Obtain an IP address from a DHCP Server
radio button.
11. Click Yes to confirm that DHCP is to be used.
12. Click OK to close the TCP/IP Properties window.
13. Click No if prompted to restart your PC. (You must restart
your PC after the modem driver installation.)
On completion of this step, the network card driver is installed
and you can proceed to install the modem driver. Follow the
instructions in the next section.
Installing the Modem Driver
1. In the Control Panel, double click the Modems icon. If the
Install New Modem wizard opens, skip to step 3.
Otherwise, proceed to step 2.
2. Click the Add button to open the Install New Modem
wizard.
Chapter 1: Introducing the AirCard 555 Network Card
Rev 1.3 Mar.02 17
Notebook PCs
3. Select Don’t detect my modem, I will select it from a list and click
Next.
4. Select the Have Disk button.
5. Enter d:\Drivers\WinNT\ where d is the drive letter for your
CD-ROM drive and click OK.
6. Verify that Sierra Wireless AirCard GPRS Modem is displayed
and click Next.
7. Select the Selected Ports radio button and select the same
communications port used for the network card driver
(COM 4 unless you changed it). Click Next.
8. Click Finish.
9. Click Close to close the Network Properties window.
Note: You must restart your PC
to complete the installation.
10. If you are prompted to restart your PC, click Yes.
Otherwise restart your PC from the Start menu.
11. When the PC restarts, re-install your Service Pack.
On completion of this step, the modem driver is installed and
you can proceed to configure the AirCard to use your account
(if it was not pre-activated). See the section “Account Configu-
ration Procedures” on page 19.
Changing the Interrupt
If the message, “Communication Failed!…” occurs when you
start Watcher, a possible reason is that you have assigned an
interrupt to the AirCard that has also been assigned to another
device.
To change the interrupt assigned to the AirCard:
1. Open the Control Panel by selecting Start > Settings >
Control Panel.
2. Double click the Network icon.
3. Select the Adapters tab.
4. Select Sierra Wireless AirCard GPRS Adapter and click the
Properties… button.
5. Use the drop-down list to change the Interrupt to another
number and click OK.
6. Close the Network window by clicking the Close button.
7. Restart your PC.
8. If the AirCard still does not function properly, repeat the
procedure, selecting a different interrupt.
AirCard 710/750 Network Card Installation Guide
18 2130135
Rev 1.3 Mar.02 19
Configuring Your
Account
4: Configuring Your Account
Unless your AirCard was pre-configured, you must set up a
user profile before you can use the AirCard.
To enter your account information into Watcher:
1. If Watcher is not running, start Watcher, by selecting
Start > Programs > Sierra Wireless > AirCard 710 > AirCard 710
Watcher
If you have a valid SIM card and are in an area that has
GPRS coverage, a screen titled “Configure a profile now?”
is displayed. Click Yes.
If instead the main Watcher window displays, this means
that you don’t have a valid SIM card or you are not in an
area that has GPRS coverage or your AirCard was pre-
configured. Click Tools > Options to access the Profiles tab
of the Options window.
2. In the Profiles tab of the Options window, click Add.
The User Profile window appears.
Figure 4-1: Entering profile information (notebooks)
3. Fill in the following fields:
Profile Name—type in any name that will help you remem-
ber the purpose/use of this account. This name will be
shown in the main Watcher window and, if you later cre-
ate more profiles, you can use it to select this profile.
User Name and Password—type in the user name and pass-
word that the service provider gave you, if applicable.
APN (Access Point Name)— type in the name that the service
provider gave you, if any (some service providers do not
use this, and allow a blank name). This is the name of the
system located at a base station on the GSM network that
AirCard 710/750 Network Card Installation Guide
20 2130135
maintains connections with other networks like the Inter-
net.
4. If you want to have a GPRS packet data session established
whenever you are using this profile and whenever you are
in GPRS coverage, then select Auto Connect.
Note: Depending on your
AirCard configuration, the User
Profile window may or may not
have an Advanced button. If the
button is not displayed, there is
no need to enter an IP address
or DNS address(es).
5. If your account information includes an IP address or DNS
address(es), click the Advanced button.
6. If your service provider gave you a specific IP address for
your AirCard, then select “Use static IP address”, and type
the address. (Usually, you should select “Use dynamic IP
address“.)
7. If your service provider is using data compression and/or
header compression, then select the checkbox(es) for the
feature(s) that your service provider supports.
8. If your service provider gave you values for Primary DNS
and Secondary DNS , then:
a. Click the DNS tab at the top of the window.
b. Enter the values into the corresponding fields.
c. Click OK.
9. Click OK until you return to the main Watcher screen.
The AirCard is now ready for use.
Rev 1.3 Mar.02 21
Removing the AirCard
5: Removing the AirCard
Windows NT
Windows 95, 98, 2000,
Me, XP
Windows NT
If you are using Windows NT, your PC must be off whenever
you insert or eject the AirCard.
Windows 95, 98, 2000, Me, XP
To remove the AirCard:
1. Close Watcher if it is open.
2. Click the PC Card icon in the status area to display the
option to stop the card.
3. Click “Stop Sierra Wireless AirCard GPRS Adapter
Parent” (Windows 95, 98, 2000, or Me) or “Safely remove
Sierra Wireless AirCard GPRS Adapter Parent” (Windows
XP).
4. If a dialog box appears notifying you that it is safe to
remove the card, click OK.
AirCard 710 only 5. Pivot the antenna so that it is once again parallel to the end
of the AirCard housing, then gently push it all the way
into its retracted position.
Figure 5-1: Retracting the antenna (AirCard 710 only)
AirCard 710/750 Network Card Installation Guide
22 2130135
6. Push the PC Card eject button on your computer to eject
the card.
Figure 5-2: Ejecting the AirCard 710/750 PC Card from its slot
7. Grasp the AirCard PC Card and remove it from the slot.
Figure 5-3: Removing the AirCard 710/750 PC Card from its slot
Rev 1.3 Mar.02 23
Watcher Window
6: The Watcher™ Window
Launching Watcher
The Watcher window
Getting more
information
Watcher is the application that allows you to manage and
monitor the connection between the AirCard network card and
the network.
Launching the Watcher program
If your account profile is set to auto connect (see page 20), you
do not need to run Watcher when you use the AirCard, but it
does provide useful status information.
Depending on your settings in the Options window, Watcher
launches automatically anytime you insert the AirCard. You
can also launch Watcher by:
Notebook PCs Selecting Start > Programs > Sierra Wireless > AirCard 710 >
AirCard 710 Watcher
Selecting Start > Programs > AirCard 710 or 750 Watcher
Notebooks PCs Double clicking the Watcher icon on your desktop
The Watcher window
Notebook PCs
Figure 6-1: The Watcher window (AirCard 750 on notebooks)
Note: The AirCard 710 does not have a DATA or VOICE tab as it
supports data only
Indicator area
Profile drop-down list
Roaming
Packet mode
C
ompact
Vi
ew
Signal strength
DATA tab VOICE tab
AirCard 710/750 Network Card Installation Guide
24 2130135
Getting more information
Detailed information on using the AirCard is included in the
online Help, which can be accessed from the HELP menu.
Note: In most windows, you can
press the Help button for help.
If the topic you want to view has a link on the main Help
window, click the link.
If you do not see the topic you want to display, use the Index,
Find, or Help Topics buttons to find the topic of interest.
In the Index window, a list of index entries (associated to
topics) is displayed. Search for an index entry by either
typing the first few letters in the field at the top, or use the
scroll bars to scan the list of entries. When you locate an
entry of interest, click the entry and click Display.
In the Help Topics (Contents) window, use the scroll bar to
locate a topic of interest. Topics that have a book icon next
to them can be expanded by double-clicking the icon.
Double-click a topic to display it.
In the Find window, select a radio button to generate a
database (for text searching). Type the word or words you
want to find in the Help system. You can click Options to
set word matching options.
Rev 1.3 Mar.02 25
Technical
Specifications
7: Technical Specifications
Radio frequence and
electrical
• Environmental Radio frequency and electrical
specifications
Table 7-1: Radio frequency & electrical
specifications
Approvals FCC Parts 15, and 24
Industry Canada
[Pending] CE
Compliance Compliant with:
GPRS GSM Release 97 SMG 31 Phase 2+
Voltage +5 VDC from PCMCIA Slot
Current Typical requirement:
4 TX slots on 1.20 A peak, 0.80 A average
2 TX slots on 0.77 A peak, 0.40 A average
1 TX slots on 0.55 A peak, 0.22 A average
Standby 15 mA
Multi-slot class Class 12
Transmit AirCard 710:
PCS:
1850 to 1910 MHz
AirCard 750:
PCS:
1850 to 1910 MHz
DCS1800:
1710 to 1785 MHz
EGSM900:
880 to 915 MHz
Receive AirCard 710:
PCS:
1930 to 1990 MHz
AirCard 750:
PCS:
1930 to 1990 MHz
DCS1800:
1805 to 1880 MHz
EGSM900:
925 to 960 MHz
Channel spacing 200 kHz
Frequency
stability
0.1 ppm
AirCard 710/750 Network Card Installation Guide
26 2130135
Environmental specifications
RX sensitivity -102 dBm
TX modulation
quality
GMSK burst:
RMS phase error < 5 degrees;
Peak phase error < 20 degrees
Antenna gain AirCard 710:
PCS1900 band: -2.5 dB
AirCard 750:
PCS1900 and DCS1800 bands: -2.5 dB
EGSM900 band: -3.5 dB
Table 7-2: Environmental specifications
Operating
temperature
-20 to +60 °C (ambient, outside PCMCIA
enclosure)
Storage
temperature
-30 to +85 °C
Humidity 95%, non-condensing
Vibration 15 g peak 10 to 2000 Hz (non-operating)
Drop 30” (76.2 cm) onto vinyl-covered concrete
Table 7-1: Radio frequency & electrical
specifications
Rev 1.3 Mar.02 27
Regulatory Information
8: Regulatory Information
Tested to comply with FCC standards
FOR HOME OR OFFICE USE.
This device complies with Part 15 of the FCC Rules. Operation
of this device is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device
must accept any interference received, including interference
that may cause undesirable operations.
CAUTION When the AirCard 710/750 is in use, users should
maintain a distance of at least 25 mm (1”) between the antenna
and any part of the body. This device has been tested for
compliance with FCC RF exposure limits in a typical laptop
computer such as the one reported in the grant application.
This device is only authorized to be used in such a typical
laptop computer.
FCC ID: N7NAC710 (for the AirCard 710); N7NAC750 (for
the AirCard 750).
Industry Canada #: 2417332343A (for the AirCard 710);
2417C11897 (for the AirCard 750).
Where appropriate, the use of the equipment is subject to the
following conditions:
CAUTION Unauthorized modifications or changes not
expressly approved by Sierra Wireless, Inc. could void
compliance with regulatory rules, and thereby your authority
to use this equipment.
WARNING (EMI) – United States FCC Information – This
equipment has been tested and found to comply with the
limits pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful
interference in an appropriate installation. This equipment
generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions,
may cause harmful interference to radio communication.
However, there is no guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and
receiver
AirCard 710/750 Network Card Installation Guide
28 2130135
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician
for help
If you have purchased this product under a United States
Government contract, it shall be subject to restrictions as set
forth in subparagraph (c)(1)(ii) of Defense Federal Acquisitions
Regulations (DFARs) Section 252.227-7013 for Department of
Defense contracts, and as set forth in Federal Acquisitions
Regulations (FARs) Section 52.227-19 for civilian agency
contracts or any successor regulations. If further government
regulations apply, it is your responsibility to ensure
compliance with such regulations.
WARNING (EMI) – Canada – This digital apparatus does not
exceed the Class B limits for radio noise emissions from digital
apparatus as set out in the interference causing equipment
standard entitled “Digital Apparatus”, ICES-003 of the
Department of Communications.
Cet appareil numérique respecte les limites de bruits radioélec-
triques applicables aux appareils numériques de Classe B
prescrites dans la norme sur le matériel brouilleur: “Appareils
Numériques”, NMB-003 édictée par le ministre des Communi-
cations.
[Pending] The AirCard 750 is certified to be used in the
member states of the EU.
Chapter 1: Introducing the AirCard 555 Network Card
Rev 1.3 Mar.02 29
Regulatory Information
Declaration of conformity for CE
Marking
[Pending]
We,
Sierra Wireless Inc.
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
declare under our sole responsibility that the product
AirCard 750, to which this declaration relates, is in conformity
with the following standard(s) or other normative
document(s):
EN 301 502; V7.0.1 (07-2000)
ETS 300 342-1, November 1997;
EN 301 489-07 (09-2000)
EN 60950, 1992
ICNIRP Guidelines - 1998
following the provisions of directive:
R&TTE is 1999/5/EEC.
Date [Pending]
Signature
Name
AirCard 710/750 Network Card Installation Guide
30 2130135
Rev 1.3 Mar.02 31
Index
Numerics
1900 MHz PCS band 1
A
Access Point Name (APN) 5, 19
aircraft, using the AirCard in iii
"always on" connection 1
antenna
care and maintenance 2
APN (Access Point Name) 5, 19
approvals 25
Auto Connect 20
C
care and maintenance 2
CE
certification 28
declaration of conformity for CE marking 29
class, multi-slot 25
Communication Failed 17
configuring a profile 1920
connection speed 24
copyright information iv
D
declaration of conformity for CE marking 29
destination location
Windows 95, 98, 2000, Me 10
Windows NT 15
Windows XP 12
DNS
primary 5, 20
secondary 5, 20
drop 26
E
ejecting a SIM card 6
electrical specifications 25
EMI warning 27
environmental specifications 26
F
FCC ID 27
FCC RF exposure information iii
frequencies
receive 25
transmit 25
frequency bands 1
G
GSM wireless networks supported 1
H
hazards iii
Help, using 24
humidity 26
I
I/O space (input/output space) 9
Industry Canada # 27
inserting a SIM card 6
inserting the AirCard
Windows 95, 98, 2000, Me 10
Windows NT 15
Windows XP 12
installation 917
Windows NT 1417
Internet connection
setting to use the AirCard 9
Internet Explorer
setting to use the AirCard 9
IRQ (interrupt request) 9
L
liability, limitation of iv
M
maintenance 2
memory required 9
multi-slot class 25
N
networks supported 1
O
online Help 24
operating systems supported 1
Index
AirCard 710/750 Wireless Network Card Installation Guide
32 2130135
P
package contents 24
password (service provider) 19
patents iv
PC Card slots required 9
PC Card, inserting and removing. See inserting the Air-
Card, removing the AirCard
PCS band 1
platforms supported 1
primary DNS 5, 20
profile
configuring 1920
Profile Name 19
program folder
Windows 95, 98, 2000, Me 10
Windows NT 15
Windows XP 12
R
radio frequency bands 1
radio frequency specifications 25
receive frequencies 25
regulatory information 2729
removing a SIM card 6
removing the AirCard 2122
Windows 95, 98, 2000, Me, XP 21
Windows NT 21
RF exposure information iii
RF specifications 25
S
safety and hazards iii
secondary DNS 5, 20
service provider
information you must get from 5
signal strength
obtaining optimal 2
SIM card
inserting 6
removing 6
serial number 5
software
See software installation, Watcher.
software installation
Windows 95, 98, 2000, Me 1012
Windows NT 1417
Windows XP 1214
specifications 2526
electrical 25
environmental 26
radio frequency 25
speed of connection 24
starting Watcher 23
storage
temperature 26
when not using AirCard 3
system requirements
notebook PCs 9
T
technical specifications 2526
temperature 26
trademarks iv
transmit frequencies 25
Type II PC card 1
U
User Name 19
V
vibration 26
W
warning
EMI 27
safety and hazards iii
Watcher 2324
screen areas 23
starting 23
window 23
Windows
operating systems supported 1
Windows 2000
as a supported operating system 9
inserting the AirCard 10
installing the software 1012
removing the AirCard 21
Windows 95
as a supported operating system 9
inserting the AirCard 10
installing the software 1012
removing the AirCard 21
Windows 98
as a supported operating system 9
inserting the AirCard 10
installing the software 1012
removing the AirCard 21
Windows Me
as a supported operating system 9
inserting the AirCard 10
installing the software 1012
removing the AirCard 21
Windows NT 1417
as a supported operating system 9
changing the interrupt 17
inserting the AirCard 15
installing the software 1417
removing the AirCard 21
Table of Contents
Rev 1.3 Mar.02 33
Index
Windows XP
as a supported operating system 9
inserting the AirCard 12
installing the software 1214
removing the AirCard 21
wireless networks supported 1
AirCard 710/750 Wireless Network Card Installation Guide
34 2130135

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