Sierra Wireless C597 USB Modem User Manual Compass 597 User Guide for FCC submission

Sierra Wireless Inc. USB Modem Compass 597 User Guide for FCC submission

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Compass 597 USB modemwithUser Guide2130948Rev 1.0

Compass 597 USB modem - User Guide22130948Important Notice Duetothenatureofwirelesscommunications,transmissionandreceptionofdatacanneverbeguaranteed.Datamaybedelayed,corrupted(i.e.,haveerrors)orbetotallylost.AlthoughsignificantdelaysorlossesofdataarerarewhenwirelessdevicessuchastheSierraWirelessmodemareusedinanormalmannerwithawell‐constructednetwork,theSierraWirelessmodemshouldnotbeusedinsituationswherefailuretotransmitorreceivedatacouldresultindamageofanykindtotheuseroranyotherparty,includingbutnotlimitedtopersonalinjury,death,orlossofproperty.SierraWirelessacceptsnoresponsibilityfordamagesofanykindresultingfromdelaysorerrorsindatatransmittedorreceivedusingtheSierraWirelessmodem,orforfailureoftheSierraWirelessmodemtotransmitorreceivesuchdata.Safety and Hazards DonotoperatetheSierraWirelessmodem:•Inareaswhereblastingisinprogress•Whereexplosiveatmospheresmaybepresent•Nearmedicalequipment•Nearlifesupportequipment,oranyequipmentthatmaybesusceptibletoanyformofradiointerference.Insuchareas,theSierraWirelessmodemMUSTBEPOWEREDOFF.TheSierraWirelessmodemcantransmitsignalsthatcouldinterferewiththisequipment.DonotoperatetheSierraWirelessmodeminanyaircraft,whethertheaircraftisonthegroundorinflight.Inaircraft,theSierraWirelessmodemMUSTBEPOWEREDOFF.Whenoperating,theSierraWirelessmodemcantransmitsignalsthatcouldinterferewithvariousonboardsystems.Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. The Sierra Wireless modem may be used at this time.ThedriveroroperatorofanyvehicleshouldnotoperatetheSierraWirelessmodemwhileincontrolofavehicle.Doingsowilldetractfromthedriveroroperatorʹscontrolandoperationofthatvehicle.Insomestatesandprovinces,operatingsuchcommunicationsdeviceswhileincontrolofavehicleisanoffence.

PrefaceDocument 2130948. Rev 1.0 Jan.08 3Limitation of LiabilityTheinformationinthismanualissubjecttochangewithoutnoticeanddoesnotrepresentacommitmentonthepartofSierraWireless.SIERRAWIRELESSANDITSAFFILIATESSPECIFICALLYDISCLAIMLIABILITYFORANYANDALLDIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGESINCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSORREVENUEORANTICIPATEDPROFITSORREVENUEARISINGOUTOFTHEUSEORINABILITYTOUSEANYSIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESSAND/ORITSAFFILIATESHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGESORTHEYAREFORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.Notwithstandingtheforegoing,innoeventshallSierraWirelessand/oritsaffiliatesaggregateliabilityarisingunderorinconnectionwiththeSierraWirelessproduct,regardlessofthenumberofevents,occurrences,orclaimsgivingrisetoliability,beinexcessofthepricepaidbythepurchaserfortheSierraWirelessproduct.Patents PortionsofthisproductmaybecoveredbysomeorallofthefollowingUSpatents:5,515,013 5,629,960 5,845,216 5,847,553 5,878,2345,890,057 5,929,815 6,169,884 6,191,741 6,199,1686,339,405 6,359,591 6,400,336 6,516,204 6,561,8516,643,501 6,653,979 6,697,030 6,785,830 6,845,2496,847,830 6,876,697 6,879,585 6,886,049 6,968,1716,985,757 7,023,878, 7,053,843 7,106,569 7,145,2677,200,512 D442,170 D459,303andotherpatentspending.Thisproductincludestechnologylicensedfrom:LicensedbyQUALCOMMIncorporatedunderoneormoreofthefollowingUnitedStatespatentsand/ortheircounterpartsinothernations:4,901,307 5,056,109 5,101,501 5,109,390 5,228,0545,267,261 5,267,262 5,337,338 5,414,796 5,416,7975,490,165 5,504,773 5,506,865 5,511,073 5,535,2395,544,196 5,568,483 5,600,754 5,657,420 5,659,5695,710,784 5,778,338ManufacturedorsoldbySierraWirelessInc.oritsLicenseesunderoneormorepatentslicensedfromInterDigitalGroup.Copyright ©2008SierraWireless.Allrightsreserved.

Document 2130948. Rev 1.0 Jan.08 5Table of ContentsIntroducing the Compass 597 USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Feature summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Wireless USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10TRU-Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10TRU-Locate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10CDMA 3G services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Additional Compass USB modem features . . . . . . . . . . . . . . . . . . . . . . . . 12Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12System components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Your host computing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13The Compass 597 USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13The Compass USB modem drivers and enabling software . . . . . . . . . . . 13CDMA service provider account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14The CDMA wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15The Compass 597 software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Account activation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Compass USB modem installation procedures . . . . . . . . . . . . . . . . . . . . . . . . 18USB modem insertion and removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Inserting the Compass USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Removing the Compass USB modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Compass 597 USB modem - User Guide62130948Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23Account configuration procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Manual activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Automated activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Care and Maintenance of Your Compass USB modem . . . . . . . . . . . . . . . . . .25Watcher Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27Starting and closing Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Components of the Watcher window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Window controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Docking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Always On Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Interpreting icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Connection Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Call Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Indicator area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Minimized icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Using an external antenna. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 36Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39Important safety/compliance information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

ContentsDocument 2130948. Rev 1.0 Jan.08 7Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Compass 597 USB modem - User Guide82130948

Document 2130948. Rev 1.0 Jan.08 911: Introducing the Compass 597 USB modemNote: This document applies to you, only if your wireless device is the Compass 597 USB modem from Sierra Wireless. This document does not apply, if you are using an AirCard®595 PC Card, AirCard 595U USB modem, AirCard 597E ExpressCard, or a wireless device that is built into your computer.•Welcome•Feature summary•Package contents•System componentsWelcomeTheSierraWirelessCompass597USBmodemisadual‐bandwirelessUSBmodemforcellularandPCSnetworks,andtheGPSfrequencyband.Itenhancesthefunctionalityofyourmobilecomputingdevicebyadding2‐waymessagingandhigh‐speedmobiledatainextendedareas,comparedtowirelesslocalareanetworks.ThisUSBmodemallowsyoutodothefollowing(subjecttofeatureavailability),withoutusingawirelinephoneornetwork:•ConnecttotheInternet,VPNandcorporatenetworks•Sendandreceivelargee‐mailmessages•SendandreceiveSMSmessages•Uselocation‐basedservices•Conductvideo‐conferencing•Accessstreaming,real‐timemedia•PlaygamesonlineNote: You can view this guide online or print it to keep on hand. If you're viewing it online, simply click a topic in the Table of Contents, or a page number in the Index, or any page reference or section reference. (Most text that is blue is a clickable link.) The PDF automatically displays the appropriate page.

Compass 597 USB modem - User Guide10 2130948Feature summaryNote: For step-by-step instruc-tions to access features of the Compass USB modem, consult the online help available with Watcher® (page 33).TheCompassUSBmodemisdesignedtoprovideawiderangeofcapabilitiesusingCDMAnetworktechnology.Implemen‐tationofthesefeaturesdependsontheparticularserviceproviderandaccountfeaturesyouhavechosen.Somefeaturesdescribedinthismanualmaynotbesupportedbyyourserviceproviderormaynotbeavailablewithyournetworkaccount.Fordetailsoftheservicesandaccountsavailable,contactyourserviceprovider.Wireless USB modemOnceinstalledandconfigured,theCompassUSBmodemcanconnecttotheCDMAnetworkautomatically.YoujustinserttheCompassUSBmodem,allowWatchertoautolaunchandauthenticateyouraccountonthenetwork,thenlaunchyourInternetbrowser(whichyoucanalsoconfigureinWatchertolaunchautomatically)—you’reonline!Alternatively,youcanmakeahigh‐speeddataconnectionwithoutrunningWatcher—simplybylaunchingwhateverapplicationyouwanttouse(suchasyourwebbrowserore‐mailapplication).Prerequisites:youmusthavepreviouslyselected,inWatcher,“Enable NIC for Data Connection”(subjecttofeatureavailability).TheCompassUSBmodemalsoallowsyoutodialupamodem(suchasacorporateserver).TRU-InstallTRU‐Install™isaSierraWirelessfeaturethatinstallsthenecessarysoftwareanddriversthefirsttimeyouinserttheCompassUSBmodemintoyourWindowsorMaccomputer.AninstallationCDisnotrequired.TRU-LocateWithTRU‐Locate™,youcanuselocation‐basedservicestoquery,forexample,thenetworkforinformationonpointsofinterestthatarenearyourcurrentlocation,ordisplaydrivinginstructions.

Introducing the Compass 597 USB modemDocument 2130948. Rev 1.0 Jan.08 11CDMA 3G servicesTheCompassUSBmodemoperatesoveratypeofwirelessnetworkcalledCDMA (CodeDivisionMultipleAccess).CDMA 3Gtechnologyprovidesavarietyofconnectivityfeatures,dependingonyourserviceproviderandaccount:•1x‐EVDORev.AsupportsInternetconnectionswithdataratesupto3.1 Mbps(downlinkfromthenetwork)and1.8 Mbps(uplinktothenetwork).Averagedataratesare450‐800 Kbps(downlinkfromthenetwork)and300‐400 Kbps(uplinktothenetwork).Actualspeeddependsonthenetworkconditions.•1x‐EVDORev.0supportsInternetconnectionswithdataratesupto2.4 Mbps(downlinkfromthenetwork)and153 Kbps(uplinktothenetwork).Averagedataratesare400‐700 Kbps(downlinkfromthenetwork)and40‐80 Kbps(uplinktothenetwork).Actualspeeddependsonthenetworkconditions.•1XsupportsInternetconnectionswithdataratesupto153 Kbps.Actualspeeddependsonthenetworkcondi‐tions.Oncetheconnectionisestablished,youcanopenyourbrowserandconnecttoanywebsitethatisaccessiblethroughtheInternet,oraccessotherInternetservices(suchase‐mail).Theconnectionis“active”whendatatransmissionisoccurring.Ifdatatransmissionstopsforaperiodoftime(determinedbythenetwork),theconnectionbecomesdormant.•Circuitswitched(dial‐up)data,usingtheearlierCDMAIS‐95specification,supportsdataconnectionstoanydial‐inserviceatratesupto14.4 Kbps.•QNC (QuickNetConnect)providesasimplifiedwaytodialintoanInternetconnection(usingcircuitswitcheddata)where3G(1xEV‐DOor1X)high‐speedpacketserviceisnotavailable.•SMS (ShortMessageService)allowsyoutosendandreceiveshorttextmessagesusingtheCompassUSBmodem.

Compass 597 USB modem - User Guide12 2130948Additional Compass USB modem featuresBeyondthefeaturesoftheCDMAnetwork,theCompassUSBmodemprovidesadditionalsoftwarefeatures:•PINsecuritycodetoprotectyourCompassUSBmodemandaccountfromunauthorizeduse.•AnActivationWizard(page 23)toassistwithconfiguringyourCDMAaccount.•SoundoptionstocustomizeringtonesforSMSmessages.•ACallLogtotrackoutgoingcallsanddeterminetheamountofdatatransferred.TheCompassUSBmodemhasamicroSD™slotthatcanbeused,withamicroSDcard(soldseparately),forfiletransferorstorage.Package contentsYourCompassUSBmodempackagecontainsthefollowingcomponents:•Compass597USBmodem•USBextensioncable•Notebookclip(toattachtheCompassUSBmodemtoyourscreen,ifdesired)•QuickStartGuideToinstalltheCompassUSBmodemdriversandsoftware,youdonotneedaninstallationCD.YourCompassUSBmodemusestheSierraWirelessTRU‐Installfeature.ThedriversandsoftwareareinstalledwhenyouinserttheCompassUSBmodemintoyourcomputer.System componentsYourCompass597USBmodemisjustonepartofasystemdesignedtoprovideyouwithawiderangeofcommunicationfeatures.Everycomponentofthesystemisneededtoenablethesecapabilities.

Introducing the Compass 597 USB modemDocument 2130948. Rev 1.0 Jan.08 13Your host computing deviceYournotebookordesktopcomputerhoststheCompassUSBmodemhardwareandrunsthecommunicationsoftware:yourwebbrowserore‐mailapplication,andWatcher—theenablingsoftwarefortheCompassUSBmodem.YoumayalsohaveothersoftwareonyourcomputerthatcanbeusedwirelesslywiththeCompassUSBmodem,suchas:filetransferapplications(FTP),chatorinstantmessaging,aVPN(VirtualPrivateNetwork)client,clientsoftwareforacorporateserverapplication.The Compass 597 USB modemTheCompassUSBmodemprovidesyourcomputerwithaconnectiontotheCDMAwirelessnetwork.TheCompassUSBmodemfitsintoaUSBslotavailableonmostnotebookanddesktopPCs.EveryCDMAnetworkoperatesononeofthreeradiofrequencybands.Asadual‐bandproduct,theCompassUSBmodemoperatesontwoofthesebands(seepage 36),providingawidecoveragearea.The Compass USB modem drivers and enabling softwareTheCompassUSBmodemdriversandenablingsoftware(Watcher)monitorandmanageyourwirelessconnections.YourCompassUSBmodemusestheSierraWirelessTRU‐Installfeature—thedriversandsoftwareareinstalledwhenyouinserttheCompassUSBmodemintoyourcomputer.ThedevicedriversoftwareenablestheCompassUSBmodemtoworkwithyourcomputer’soperatingsystem.UsingtheWatchersoftware,youcanmanagetheCompassUSBmodemandmonitoryourconnections.Forstep‐by‐stepinstructionstoaccessfeaturesofWatcher,usetheapplication’sonlinehelp.

Compass 597 USB modem - User Guide14 2130948CDMA service provider accountCompaniesthatoperateCDMAnetworksandprovideaccesstothesenetworksarecalledserviceproviders.TousetheCompassUSBmodem,youmusthaveanaccountwithaCDMAserviceprovider.Note: You can use the Lock Modem feature to prevent others from using your account, should your Compass USB modem be stolen. For information on this feature, see the online help.Eachserviceproviderhasitsownpricingoptions.Theremaybeflatrateaccounts,whichprovideyouamaximumnumberofminutesofnetworkusageforafixedmonthlyfee.Theremaybeaccountsforwhichyouarechargedfornetworkusagebytheminuteorbytheamountofdatatransmitted.YouraccountmayincludeavarietyofotherservicessuchasSMSmessagingorlocation‐basedservices.EachCompassUSBmodemhasbeenprovisionedatthefactoryforusewithaparticularserviceprovider.ThissetstheCompassUSBmodemtouseparticularradiochannelsandenablesservicesspecificforthatprovider.Theprocessofsettingupyouraccountiscalledactivation.Activationinvolvesactionbytheserviceproviderandconfigu‐rationoftheCompassUSBmodem.Theproceduretoconfigure(activate)yourCompassUSBmodemiscoveredin“Activation”onpage 23.The CDMA wireless networkNote: More information about CDMA networks is available on the CDMA Development Group web site, www.cdg.org.Thisistheworldwideinfrastructureprovidingtheradiocoveragethatallowsyoutostayconnected.Madeupofradiotowersandavarietyofnetworkswitches,routers,andservers,thenetworkisaninterconnectionofmanyserviceproviders.Note: Most service providers have coverage maps on their web sites.ThereareCDMAnetworksthatoperateinthefrequencybandssupportedbytheCompassUSBmodemthroughoutNorthAmericaandpartsofLatinAmerica,Asia,andNewZealand.However,eachserviceprovideroperatesanetworkthatcoversalimitedgeographicalareawithintheoverallCDMAcoveragearea.Note: The fee for service is usually higher when you are roaming (connecting to a network other than the one belonging to your service provider).Mostserviceprovidershave“roaming”agreementswithotherserviceproviders,sothattheycanofferserviceoutsideofthecoverageareaoftheirownnetworks.Forexample,assumingyouliveinVancouver(Canada),andtravelfrequentlytoSeattle(UnitedStates),youcanobtainanaccountwithaVancouverserviceproviderthathasaroamingagreementwithaserviceproviderinSeattle.YouwouldthenhavelocalserviceinVancouver,androamingserviceinSeattle.

Document 2130948. Rev 1.0 Jan.08 1522: Getting Started•The Compass 597 software•Account activation and configurationBeforeyoucanbeginusingtheCompassUSBmodem,youmust:1. InserttheCompassUSBmodem,toinstalltheenablingsoftwareanddrivers.2. ActivateanaccountandconfiguretheCompassUSBmodemtouseyouraccount(unlesstheCompassUSBmodemhasbeenpre‐activated).Thissectionprovidesanoverviewofthisprocess.The Compass 597 softwareTheCompassUSBmodemcomeswiththefollowingsoftware:•WatcherapplicationthatyouusetomanagetheCompassUSBmodemandmonitoryourconnections•ThedriversoftwarethatprovidestheinterfacebetweentheCompassUSBmodemandyourWindowsoperatingsystemDetailedinstructionsforinstallingtheCompassUSBmodemanditssoftwareareprovidedin“Installation”onpage 17.Account activation and configurationTousetheCompassUSBmodem,youmusthaveanaccountwithaCDMAserviceprovider.Theprocessofsettingupanaccountiscalledactivation.IfyoupurchasedtheCompassUSBmodemdirectlyfromaserviceprovider,youmayalreadyhaveanaccount;yourCompassUSBmodemmaybepre‐activated.Otherwise,runWatcherandtheActivationWizard,whichguidesyouthroughtheactivationandconfigurationprocess.(Dependingonyourconfiguration,WatcherandtheActivationWizardmaystartautomatically.)

Compass 597 USB modem - User Guide16 2130948ConfiguringtheCompassUSBmodeminvolvessettingthephonenumberassignedbyyourserviceproviderandmayinvolveenteringothernetworkparametersandsettingssuchasausernameandpasswordtoaccessservices.Yourserviceproviderneedstoknow:•Thebillinginformationtousetocollectpaymentforyournetworkusage.•TheESN (ElectronicSerialNumber)orMEID(MobileEquipmentIdentifier)assignedtoyourCompassUSBmodemduringthemanufacturingprocess.(TheESNorMEIDisprintedonalabelontheCompassUSBmodemandcanbedisplayedinWatcher.)Thisnumberisusedtohelpauthenticateyouraccountwhenyouconnectforservice.Yourequirefromyourserviceprovider:•Anactivationcodethatgivesyouaccesstoconfiguretheaccount.•AphonenumberforyourCompassUSBmodem.•Additionalinformationspecifictoyourserviceprovidersuchas:·AuserID(username)andpasswordtoauthenticateyournetworkconnection.·ASID(SystemIDentifier)thatidentifiesyourhomenetworkareaandisusedtogetherwithyourphonenumbertodetermineifyouare“home”or“roaming”.

Document 2130948. Rev 1.0 Jan.08 1733: Installation•System requirements•Installation•Inserting the Compass USB modem•Removing the Compass USB modemThischapterguidesyouthroughthestepsnecessarytoinstalltheCompassUSBmodemonanotebookordesktopcomputer.Thebasicstepsare:1. InserttheCompassUSBmodemintotheUSBslot (page 20)toinstalltheCompassUSBmodemdriversandtheWatchersoftware.2. IftheCompassUSBmodemhasnotbeenpre‐activated,usetheActivationWizardtoconfiguretheCompassUSBmodem(asdescribedin“Activation”onpage 23).Beforeyoubegintheinstallationprocess,ensureyourPCisrunningasupportedoperatingsystemandmeetsthehardwarerequirementsdescribedinthenextsection.System requirementsTheCompassUSBmodemissupportedonnotebookanddesktopPCsrunning:•WindowsVista•Windows XP(HomeandProfessionalversions)withServicePack 2•Windows2000withServicePack4androll‐up1•MacOSX(supportedthroughtheWatcherLitesoftware—installedwhenyouinserttheCompassUSBmodemintoyourMac).Fordetailedinstallationinstruc‐tions,downloadtheQuickStartGuidefromtheSupportsectionofwww.sierrawireless.com)

Installation18 2130948ToinstalltheCompassUSBmodemonaWindowscomputer,yourequirethesesystemresources:Compass USB modem installation proceduresNote: Users of Windows Vista and Windows 2000 must be logged in with administrative privileges to install the Compass USB modem software. Users of Windows XP may require administrative privi-leges, depending on the Windows XP installation.ToinstallWatcherandtheCompassUSBmodemdrivers:Note: Do not forcefully insert the Compass USB modem. This may damage the connector pins.1. InserttheCompassUSBmodemintoyourUSBslot(asdescribedin“InsertingtheCompassUSBmodem”onpage 20).2. Ifyou’rerunningWindowsVista,intheAutoPlaywindowclickSierra Wireless Watcher Installation.TheSoftwareInstallationWizardshouldstartautomati‐cally.3. Intheinstallationwindow,clickNext.4. IftheOpen With...windowappears,canceltheinstallation(yourcomputerismissingsomefilesrequiredfortheinstallation).SearchforInstmsiw.exe(ifyou’rerunningWindows2000)amongthedownloadsatwww.microsoft.com.Installthefileonyourcomputer,removetheCompassUSBmodemfromyourcomputer,thenreruntheCompassUSBmodeminstallation.5. IftheIkernel Application Errorwindowappears:a)Canceltheinstallation.b)Downloadthefile:http://support.installshield.com/kb/files/Q108312/ikernelupdate.exe.Table 3-1: System resource requirementsUSB slots One USB slotI/O resources 1 IRQ, 40 bytes I/O spaceMemory 32 MBDisk space 32 MB

InstallationDocument 2130948. Rev 1.0 Jan.08 19c)Installthefileonyourcomputer,removetheCom‐passUSBmodemfromyourcomputer,thenreruntheCompassUSBmodeminstallation.6. UsetheNextandBackbuttonstonavigatethroughthewizardnotingthefollowing:·Toproceedwiththeinstallation,youmustclickI accept the terms in the license agreement toindicateyouraccep‐tanceofthetermsofthelicenseagreement.·UsethedefaultsettingsfortheDestination Folderunlessyouhavespecialrequirementsandanadvancedunder‐standingofPCconfiguration.(TheDestinationFolderdictateswherethesoftwareisinstalled.)WindowsdetectstheCompassUSBmodemandinstallsthedriversforit.Thismaytakeafewminutes.Oncecom‐pleted,thesystemtraymaydisplaythemessage“Yourdevicesarereadytouse“or“Yournewhardwareisinstalledandreadytouse”:7. Whenyouarenotifiedthattheinstallationiscomplete,clickFinish.8. IfWatcherhasnotstartedautomatically,startit:double‐clicktheWatchericononyourdesktop.ProceedtoconfiguretheCompassUSBmodemtouseyouraccount(ifitwasnotpre‐activated).See“Activation”onpage 23.

Installation20 2130948USB modem insertion and removalInserting the Compass USB modemToinserttheCompassUSBmodemintoacomputer:1. GentlyinsertthemodemintotheUSBslot.Alternatively,youcanattachtheUSBextensioncable(includedinyourpackage)orthedockingstation(soldseparately)toyourcomputer’sUSBslot,andinserttheCompassUSBmodemintotheUSBextensioncableordockingstation.Note: If your computer’s USB slot is vertical, use the USB extension cable or docking station.Do not insert the modem into a USB hub or a USB slot on a keyboard.Warning: If the orientation of your computer’s USB slot or the thickness of your computer are such that pressure is applied to the modem’s end or side (as shown by the red circle in the drawing below), you may damage the modem or your computer. In such cases, do not insert the modem directly into your computer’s USB slot; use the USB extension cable or docking station instead.WhenyouinserttheCompassUSBmodem,thefollowingshouldoccur:•Themodem’spowerLEDbecomeslit.•Ifsoundeffectsareenabled,thePCbeeps.•ThePC Cardiconappearsinthesystemtray,ifitisnotalreadydisplayedforanotherdevice(andunlessthefeaturehasbeendisabled).•Watcherlaunches(unlesstheautolaunchfeaturehasbeendisabled).Windows Vista Windows XP Windows 2000

InstallationDocument 2130948. Rev 1.0 Jan.08 21TheCompassUSBmodemispoweredassoonasyouinsertit.Removing the Compass USB modemToremovetheCompassUSBmodem:1. CloseWatcherifitisopen.2. ClickthePC Cardiconinthesystemtraytodisplaytheoptiontostopthedevice.3. Clicktheentryfor“NEC PCI to USB Open Host Controller”or“Standard Enhanced PCI to USB Host Controller“.4. Ifadialogboxappearsnotifyingyouthatitissafetoremovethedevice,clickOK.5. Pullthemodemoutoftheslotbygrippingbothsidesofthemodemandpullingthemodemstraightout.Windows Vista Windows XP Windows 2000

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Document 2130948. Rev 1.0 Jan.08 2344: Activation•Account configuration procedures•Manual activation• Automated activation Account configuration proceduresThefinalsteptomakingtheCompassUSBmodemoperationalisconfiguringittouseyourCDMAserviceprovideraccount.TheprocessofactivationconfiguresyourCompassUSBmodemwiththerequiredaccountparameters(phonenumber,username,password,andsoon).Ifyoupurchasedapre‐activatedCompassUSBmodem,thisstepisnotnecessary.Oncetheapplicationsoftwareanddriversareinstalled,theCompassUSBmodemisreadyforuse.Otherwise,youmustusetheActivationWizardtoactivateandconfigureyouraccount.Activation WizardTheActivationWizardwalksyouthroughtheprocessofconfiguringanaccount.Theprocessandoptionsvarybasedontheserviceprovider.Thissectionisaguideonly.ConsulttheQuickStartGuide,andfollowthedirectionsonscreenandinstructionsgivenbyyourserviceproviderrepresentative.IfyourCompassUSBmodemdoesnothaveanactivatedaccount,andWatcherhasstartedautomatically,thentheActivationWizardshouldstartautomatically.Ifthisdoesnothappen:1. EnsureWatcherisrunning.Ifitisnot,double‐clicktheWatchericononyourdesktop.2. StarttheActivationWizard:selectTools > Activation Wizard.TobeginactivationoftheCompassUSBmodem,selectthemethod(describedinthefollowingsections)andclickNext.

Compass 597 USB modem - User Guide24 2130948Manual activationActivationinvolvesphoningyourserviceprovider,exchanginginformation,andenteringyouraccountinfor‐mationintotheappropriatefieldsinthewizard.(Tousethismethod,yourequireaphone.)Tousemanualactivation,usetheNextandBackbuttonstonavigatethroughthewizard,notingthefollowing:•Prepareyourbillinginformation,beforeyouphonetheserviceproviderorproceedtothenextwindow.•Contactyourserviceprovider.InformyourserviceproviderthatyouareactivatingyourSierraWirelessCompass597USBmodem.TherepresentativewillrequestyourESN (ElectronicSerialNumber)orMEID.ThisisdisplayedintheActivationWizard(andisprintedontheCompassUSBmodemboxandonthelabelonthebackoftheCompassUSBmodem).•Aspromptedbythewizard,entertheinformationprovidedbytheservicerepresentative.•SelectFinishinthefinalwindowofthewizard.OncompletionoftheActivationWizard,theCompassUSBmodemisreadyforuse.ThefollowingchaptersexplainhowtouseWatchertomanageandmonitoryourconnections.Automated activationTouseautomatedactivation:1. SelecttheAutomated ActivationradiobuttonandclickNext.2. Thewizardadvisesthatitwillmakeanetworkconnection,dialingthedisplayednumber.Leavethenumberunchangedunlesstoldbyatechnicalservicerepresen‐tativetoenteradifferentvalue.ClickNext.3. FollowanyinstructionsorpromptsprovidedtoactivatetheUSBmodem.WatcherdisplaystheactivationprogressintheCallStatusArea.Whentheprocessiscompleteyoushouldseethemessage“Ready to Connect”.Note: If you do not get the “Ready to Connect” message, retry the process. If the process continues to fail, use manual activation (page 24) or contact your service provider.AtthispointyourCompassUSBmodemisreadytouse.

Document 2130948. Rev 1.0 Jan.08 2555: Care and Maintenance of Your Compass USB modemAswithanyelectronicdevice,theCompassUSBmodemmustbehandledwithcaretoensurereliableoperation.FollowtheseguidelinesinusingandstoringtheCompassUSBmodem:•TheCompassUSBmodemshouldfiteasilyintoyourUSBslot.ForcingtheCompassUSBmodemintoaslotmaydamageconnectorpins.•Wheninsertingorremovingthemodem,alwaysgripitbythesidesratherthantheend.•Protectthemodemfromliquids,dust,andexcessiveheat.•Whennotinstalledinyourcomputer,storetheCompassUSBmodeminasafeplace.

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Document 2130948. Rev 1.0 Jan.08 2766: Watcher Basics• Starting and closing Watcher• Components of the Watcher Window• Interpreting icons• Online Help• Warranty• Troubleshooting• Using an external antennaWatcheristheapplicationthatallowsyoutomanageandmonitortheconnectionbetweentheCompassUSBmodemandtheCDMAnetwork.YouuseWatcherto:•Determineyoursignalstrength,roamingstatus,3Ghigh‐speeddataavailability,andothernetworkconnectionparameters•Initiatedatacalls•Uselocation‐basedservices•Viewcallstatistics•ReceiveandsendSMSmessages•CustomizefeaturesandoptionsDependingonWatchersettings,youmaybeabletoconnecttotheCDMAnetworkwithoutstartingWatcher—simplybylaunchingwhateverapplicationyouwanttouse(suchasyourwebbrowserore‐mailapplication).However,Watcheranditsiconinthesystemtraywon’tbeavailableforyoutomonitorthestatusoftheconnection.Location‐basedservicesalsowon’tbeavailable.Starting and closing WatcherDependingonyoursettingsintheOptionswindow,WatcherlaunchesautomaticallyanytimeyouinserttheCompassUSBmodem.YoucanalsolaunchWatcherby:•Double‐clickingtheWatchericon onyourdesktop•Selecting:InWindowsVistaorWindowsXP:Start > All Programs > Sierra Wireless > Watcher > WatcherInWindows2000:Start > Programs > Sierra Wireless > Watcher > Watcher

Compass 597 USB modem - User Guide28 2130948ThestandardWindowscontrolbuttonsintheupperrightcornerofthewindowareusedtominimizeorcloseWatcher.Whenminimized,Watcherdoesnotappearasataskbarbutton.Instead,aniconisshowninthesystemtray,usuallyattherightendofthetaskbar.(See“Minimizedicons”onpage 32.)Components of the Watcher windowThewindowhasthreeareasthatdisplaymessagesandicons:theConnectionStatusArea(page 30),CallStatusArea(page 31),andIndicatorArea(page 32).TheseareasareshowninFigure 6‐1thatfollows.Amenubarislocatedontheupperleftsideofthewindow.Windowscontrolbuttonsareinthetoprightcorner.Figure 6-1: Watcher windowForadetaileddescriptionofeachoptioninthemenus,seetheonlinehelp.Window controls•TheMinimizebuttonclosestheWatcherwindowbutleavestheapplicationrunning.WhenWatcherisminimized,youcanusetheWatchericoninthesystemtraytodeterminetheCompassUSBmodemstatus.(Seepage 32.)ThisiconreplacesataskbarbuttonforWatcher.Onceminimized,youcanredisplaytheWatcherwindowbyselectingtheWatchericoninthesystemtray.Youcanalsorestorethewindowbydouble‐clickingthedesktopshortcutorlaunchingWatcherfromtheStartmenu.Toggle Full/Compact buttonClose buttonMinimize buttonMenu barConnection Status AreaCall Status AreaIndicator area buttonDisconnectConnect/

Watcher BasicsDocument 2130948. Rev 1.0 Jan.08 29•TheToggle Full/CompactbuttonisusedtoswitchbetweenthefullWatcherwindowandthecompactview:Thecompactviewallowsyoutoseeconnectionstatusandindicatorswhileusinglessspaceonthedesktop.Ifyouright‐clickthecompactview,amenuisdisplayed.FromthismenuyoucanopensomeoftheotherWatcherwin‐dowsorestablish/endadataconnection.Toreturntofullview,selecttheviewtogglebuttoninthetopright.•TheClosebuttonisusedtoexitWatcher.DockingYoucansettheWatcherwindowto“jump”totheedgeofyourscreenwhenyoumovethewindowclosetoanedge.ThisletsyoueasilypositionWatcherinacornerofthescreen.•SelectView > DockingAlways On TopYoucansetWatchertoalwaysdisplayinfrontofotherwindows.Thisallowsyoutomonitorconnectionstatuswhileusinganothermaximizedapplication,suchasyourwebbrowser.•SelectView > Always On TopInterpreting iconsWatchermakesextensiveuseoficonstoindicatestatusandevents.ThevariousiconsaredescribedinthefollowingsectionsonthedisplayareasofWatcher.

Compass 597 USB modem - User Guide30 2130948Connection Status AreaTheConnectionStatusAreausestheiconsshowninthefollowingtable.Table 6-1: Connection Status Area iconsIcon MeaningCompass USB modem not detected.You may be able to resolve this by doing one of the following:- Unlocking the modem (Tools > Unlock Modem)- Powering the modem on (Tools > Turn Radio On)- Ejecting the modem and re-inserting itIf this icon is still displayed, restart your computer.The Signal Strength indicator uses bars to show the intensity of the radio signal. The number of bars increases as signal strength increases to a maximum of five bars.When the bars are dimmed and the antenna icon is crossed out, no connection is possible for one of these reasons:•You are outside the CDMA network coverage area•The signal strength is too weak•A network or account problem is preventing the Compass USB modem from obtaining service1xEV-DO Rev. A icon.1xEV-DO Rev. 0 icon.1X icon.When only the letters are displayed, you are within the coverage area, but have not yet acquired the service.

Watcher BasicsDocument 2130948. Rev 1.0 Jan.08 31Call Status AreaTheCallStatusAreadisplaysmessagesrelatedtothestatusorprogressofaconnection.Whereadurationtimerisshown,timingbeginswhenthecallisinitiated—notfromthetimethecallisfullyconnected.ThisisameasureofthetimetheCompassUSBmodemhasbeenusingtheradiochannel(awirelessnetworkresource).“Click this display to exit PowerSave mode”indicatesthattheCompassUSBmodemcouldnotfindasystemwithina15 minuteinterval.Toconservepower,theCompassUSBmodemreduceschannelscanningtoonceeverythreeminutes.ToforcetheCompassUSBmodemoutofPowerSavemode,clickintheCallStatusArea.TheCompassUSBmodemperformsachannelscanand,ifnonetworkisdetected,returnstoPowerSavemode.When the indicator has a gray background, the network connection is dormant. (You are connected, but there is currently no traffic.)When the indicator has a darker background, you have a data connection on the wireless service.The Roaming Status indicator shows whether you are roaming onto the network of a service provider other than your own.When the indicator is off (gray), you are within the local coverage area of your service provider. When the indicator is on (solid black), you are in a “preferred” roaming area. When the indicator is blinking, you are within the coverage area of a CDMA network but not in a “preferred” roaming area.Your coverage area and account charges depend upon your service provider and the type of account you have. There may be surcharges for roaming service that vary based on whether you are in a preferred or non-preferred roaming area. If there is no roaming agreement between your service provider and the local carrier, you may be unable to complete calls.Table 6-1: Connection Status Area icons (continued)Icon Meaning

Compass 597 USB modem - User Guide32 2130948Indicator areaTheIndicatorareadisplaysaniconthatnotifiesyouwhenyoureceiveSMSmessages,andaniconthatreflectstheGPSstatus.Minimized iconsWatcherdisplaysaniconintheWindowssystemtray(whichisusuallylocatedinthelowerrightcornerofyourscreen).ThesystemtrayiconindicatesyourconnectionstatusornotifiesyouwhenyouhaveSMSmessages.Table 6-2: Indicator Area iconsIcon MeaningThe SMS message indicator shows whether you have unread messages. A blinking icon indicates that there are one or more urgent or important unread messages.To display the SMS Express window (in which the messages are displayed) select Tools > SMS Express… or double-click the icon.If you position the mouse pointer over the GPS icon, the ToolTip shows the GPS status (on or off) or, if a tracking session is active, how many satellites are being tracked.Double-click the icon to open the GPS Monitor window.Table 6-3: System tray iconsIcon MeaningWatcher cannot detect the modem. Ensure that the modem is powered on, not locked, and properly connected to your computer.You are in service on the network but have no active data connection.The number of red bars indicates the signal strength.You have an active data connection.The number of green bars indicates the signal strength.You have a new SMS message.

Watcher BasicsDocument 2130948. Rev 1.0 Jan.08 33Onlyoneiconcanbedisplayedatatime.Thepriorityoficons,fromhighesttolowest,is:•Nomodemdetected•SMSmessage(s)•Activeorinactiveconnection.Forexample,ifyouhaveunreadSMSmessages,andthenestablishadataconnection,theiconstilldisplaysasanunreadSMSmessage.Online HelpWatcherincludesextensiveonlinehelptoprovideoperatinghintsandstep‐by‐stepinstructionsforgettingthemostfromyourCompassUSBmodem.Youcanaccessonlinehelpinseveralways:•Press<F1>inanywindow.•UseWindowsExplorertonavigatetoProgram Files > Sierra Wireless Inc > 3G Watcher > Help > Watcher_ENU.chm.Double‐clicktoopenthehelpfile.Thehelpfilehasatableofcontents,anindex,andsearchcapabilities.WarrantyToaccessthewarranty(PDFfile):•WindowsVistaorWindowsXP:selectStart > All Programs > Sierra Wireless > Watcher > Warranty•Windows2000:selectStart > Programs > Sierra Wireless > Watcher > WarrantyTroubleshootingTheonlinehelpincludesdescriptionsofmostcommonerrormessages.LookinthetableofcontentsunderTroubleshooting.Forhelpwithotherproblems:•ConsulttheSierraWirelesswebsiteatwww.sierrawireless.com,whereyouwillfindanextensiveknowledgebasethatcanbesearchedtoaddressmostproblems.•Contactyourserviceprovider.

Compass 597 USB modem - User Guide34 2130948Using an external antennaYoucanimprovethesignalstrength,byattachinganexternalantenna(soldseparately).Toattachtheexternalantenna:1. RemovetheUSBmodemfromyourcomputer.2. Flipopenthetab(onthesideofthemodem).3. Holdingtheantennacablebytheconnector(end)part,carefullypushtheconnectorpartofthecableintothecorrespondingconnectorontheCompassUSBmodem.4. CarefullyinserttheUSBmodemintoyourcomputer’sUSBslot.

Document 2130948. Rev 1.0 Jan.08 3577: Technical Specifications•LED operation•Radio frequency and electrical specifications•Environmental specifications ThischapterdescribesthefunctionoftheLEDs,andprovidestechnicalproductdatafortheCompassUSBmodem.LED operationTheCompassUSBmodemhastwoLEDlights.TheLEDsoperateasfollows:Table 7-1: LED operationLED State IndicatesOff The modem has no power. You have powered off the modem (Tools > Turn Radio Off), or the modem is not completely inserted into the USB slot, or the computer is in suspend mode (which powers down the modem).Blue, not blinking The modem has power and is working properly.Blue, blinking The modem’s firmware is being updated. Do not remove the modem.Amber, blinking The modem is searching for service.If this LED state persists, see the online Help (“Not In Service“).Amber, not blinking An error has occurred. Remove the modem (page 21) and reinsert it.Off No service is available.See the online Help (“Not in Service”).Amber, blinking 1X coverage is detected. Ready to connect to the network (click Connect).Amber, not blinking The modem is connected to the 1X network, and can send or receive data.Blue, blinking 1x-EVDO coverage (Rev. 0 or Rev. A) is detected. Ready to connect to the network (click Connect).Blue, not blinking The modem is connected to the 1x-EVDO network, and can send or receive data.

Compass 597 USB modem - User Guide36 2130948Radio frequency and electrical specificationsTable 7-2: Radio frequency and electrical specificationsApprovals Compliant with:IS-2000 Release 1.0 (CDMA 1X)IS-707-A Data, IS-856 (CDMA 1x-EVDO), IS-866, IS-878, IS-890,CDMA Development GroupFCC (ID: N7NC597)Industry Canada (ID: 2417C-C597)Voltage +5.0 Vdc from USB slotCurrent Maximum: 550 mA (from USB port)Typical data call current (talk mode):330 mA (1X)410 mA (1xEV-DO)Standby: 60 mA (1xEV-DO/IS2000 hybrid mode)Transmitter power 200 mW (+23 dBm)Transmit PCS: 1850 to 1909.95 MHzCellular: 824.04 to 848.97 MHzReceive PCS: 1930 to 1989.95 MHzCellular: 869.04 to 893.97 MHzGPS: 1575.42 MHzChannel spacing 1.25 MHzFrequency stability ±150 Hz

Technical SpecificationsDocument 2130948. Rev 1.0 Jan.08 37Environmental specificationsTable 7-3: Environmental specificationsOperating temperature -20 to +55°CStorage temperature -40 to +85°C Humidity 95%, non-condensingVibration Random vibration, 10 to 1000 Hz, nominal 6G RMS in each of 3 mutually perpendicular axes. Test duration of 60 minutes for each axis, for a total test time of 3 hours (non-operating)Drop 1 m on concrete on each of 6 faces, 2 times

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Document 2130948. Rev 1.0 Jan.08 3988: Regulatory Information•Important safety/compliance informationImportant safety/compliance informationThedesignoftheCompass597USBmodemcomplieswithU.S.FederalCommunicationsCommission(FCC)andIndustryCanada(IC)guidelinesrespectingsafetylevelsofradiofrequency(RF)exposureforportabledevices,whichinturnareconsistentwiththefollowingsafetystandardsprevi‐ouslysetbyCanadian,U.S.andinternationalstandardsbodies:•ANSI/IEEEC95.1‐1999,IEEEStandardforSafetyLevelswithRespecttoHumanExposuretoRadioFrequencyElectromag‐neticFields,3kHzto300GHz•NationalCouncilonRadiationProtectionandMeasure‐ments(NCRP)Report86,‐1986,BiologicalEffectsandExposureCriteriaforRadioFrequencyElectromagneticFields•HealthCanada,SafetyCode6,1999,LimitsofHumanExposuretoRadiofrequencyElectromagneticFieldsintheFrequencyRangefrom3kHzto300GHz•InternationalCommissiononNon‐IonisingRadiationProtection(ICNIRP)1998,Guidelinesforlimitingexposuretotime‐varyingelectric,magnetic,andelectromagneticfields(upto300GHz)FCC ID:N7NC597CAUTION:TheCompass597USBmodemhasbeentestedforcompliancewithFCC/ICRFexposurelimitsinthelaptopcomputer(s)configurationswithahorizontalUSBslotandcanbeusedinlaptopcomputerswithsubstantiallysimilarphysicaldimensions,construction,andelectricalandRFcharacteristics.ThisUSBmodemmustnotbeco‐locatedoroperatedinconjunctionwithanyotherantennaortransmitter.UseofthisdeviceinanyotherconfigurationmayexceedtheFCCRFExposurecompliancelimit.Note:IfthisUSBmodemisintendedforuseinanyotherportabledevice,youareresponsibleforseparateapprovaltosatisfytheSARrequire‐mentsofPart2.1093ofFCCrules.NOTE:Ifyourcomputer’sUSBslotisvertical,usetheUSBextensioncableordockingstation.DonotinsertthemodemintoaUSBhuboraUSBslotonakeyboard.WARNING:Iftheorientationofyourcomputer’sUSBslotorthethicknessofyourcomputeraresuchthatpressureisappliedtothemodem’sendorside,youmaydamagethemodemoryour

Compass 597 USB modem - User Guide40 2130948computer.Insuchcases,donotinsertthemodemdirectlyintoyourcomputer’sUSBslot;usetheUSBextensioncableordockingstationinstead.WARNING (EMI) - United States FCC Information‐ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClass Bcomputingdeviceperipheral,pursuanttoPart15,22,and24oftheFCCrules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications.However,thereisnoguaranteethatinter‐ferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthefollowingmeasures:•Reorientorrelocatethereceivingantenna.•Increasetheseparationbetweentheequipmentandreceiver.•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttotheconditionthatthisdevicedoesnotcauseharmfulinterference.CAUTION:AnychangesormodificationsnotexpresslyapprovedbySierraWirelesscouldvoidtheuser’sauthoritytooperatetheequipment.WARNING (EMI) - Canada‐ThisdigitalapparatusdoesnotexceedtheClassBlimitsforradionoiseemissionsfromdigitalapparatusassetoutintheinterferencecausingequipmentstandardentitledʺDigitalApparatusʺ,ICES‐003oftheDepartmentofCommunications.Cetappareilnumériquerespecteleslimitesdebruitsradioélec‐triquesapplicablesauxappareilsnumériquesdeClasseBprescritesdanslanormesurlematérielbrouilleur:ʺAppareilsNumériquesʺ,NMB‐003édictéeparleministredesCommuni‐cations.IfyouhavepurchasedthisproductunderaUnitedStatesGovernmentcontract,itshallbesubjecttorestrictionsassetforthinsubparagraph(c)(1)(ii)ofDefenseFederalAcquisitions

Regulatory InformationDocument 2130948. Rev 1.0 Jan.08 41Regulations(DFARs)Section252.227‐7013forDepartmentofDefensecontracts,andassetforthinFederalAcquisitionsRegulations(FARs)Section52.227‐19forcivilianagencycontractsoranysuccessorregulations.Iffurthergovernmentregulationsapply,itisyourresponsibilitytoensurecompliancewithsuchregulations.

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Document 2130948. Rev 1.0 Jan.08 43AAppendix A: Glossary1X OneTimesRadioTransmissionTechnology(theʺonetimesʺreferstothefrequencyspectrum).SupportsInternetconnectionswithdataratesupto153 Kbps.Actualspeeddependsonthenetworkconditions.Compareto1x‐EVDO.1x-EVDO Ahigh‐speedstandardforcellularpacketdatacommunica‐tions.Rev.AsupportsInternetconnectionswithdataratesupto3.1 Mbps(downlinkfromthenetwork)and1.8 Mbps(uplinktothenetwork).Rev.0supportsInternetconnectionswithdataratesupto2.4 Mbps(downlinkfromthenetwork)and153 Kbps(uplinktothenetwork).Averagedataratesare:forRev.A:450–800 Kbps(downlinkfromthenetwork)and300–400 Kbps(uplinktothenetwork);forRev.0:400‐700 Kbps(downlinkfromthenetwork)and40‐80 Kbps(uplinktothenetwork).Actualspeeddependsonthenetworkconditions.Compareto1X.bps bitspersecond—Theactualdataspeedoverthetransmissionmedium.CDMA CodeDivisionMultipleAccess—Awidebandspreadspectrumtechniqueusedindigitalcellular,personalcommunicationsservices,andotherwirelessnetworks.Widechannels(1.25 MHz)areobtainedthroughspreadspectrumtransmis‐sions,thusallowingmanyactiveuserstosharethesamechannel.Eachuserisassignedauniquedigitalcode,whichdifferentiatestheindividualconversationsonthesamechannel.CDMA 1X Alsoknownas1X,thisisahigh‐speedstandardforCDMAcellularcommunications.dormant ThepacketdataconnectionhasthelogicalPPPsessionleftopenwhiletheunderlyingphysicallink(theradiochannel)isreleased.Whentrafficistoresume,aradiochannelisre‐acquiredandtheoriginalPPPsessionresumes.ESN ElectronicSerialNumber—Theuniquefirst‐generationserialnumberassignedtotheCompassUSBmodemforcellularnetworkuse.ComparetoMEID.ExpressCard™ Add‐inmemoryandcommunicationscardsforportablecomputers.ExpressCardisatrademarkofthePCMCIA.

Compass 597 USB modem - User Guide44 2130948FCC FederalCommunicationsCommission—TheU.S.federalagencythatisresponsibleforinterstateandforeigncommuni‐cations.TheFCCregulatescommercialandprivateradiospectrummanagement,setsratesforcommunicationsservices,determinesstandardsforequipment,andcontrolsbroadcastlicensing.Consultwww.fcc.gov.GPS GlobalPositioningSystem—Asystemthatusesaseriesof24geosynchronoussatellitestoprovidenavigationaldata.firmware SoftwarestoredinROMorEEPROM;essentialprogramsthatremainevenwhenthesystemisturnedoff.Firmwareiseasiertochangethanhardwarebutmorepermanentthansoftwarestoredondisk.host •Acomputerthatusesamodemorasimilardevicetoansweracallingcomputer.•Asourceordestinationinthecommunicationnetwork.•Acomputerthatcontainsdataorfilestobeaccessedbyclientcomputers.Alsoknownasaserver.IS InterimStandard—Afterreceivingindustryconsensus,theTIAforwardsthestandardtoANSIforapproval.IS-95 ThestandardforCDMA.Kbps Kilobitspersecond—Actually1000,not1024,asusedincomputermemorysizemeasurementsofkilobytes.LAN LocalAreaNetworkLED LightEmittingDiode—Asemiconductordiodethatemitsvisibleorinfraredlight.MEID MobileEquipmentIdentifier—Theuniquesecond‐generationserialnumberassignedtotheCompassUSBmodemforcellularnetworkuse.ComparetoESN.MHz Mega‐Hertz—Onemillioncyclespersecond.Mbps Megabitspersecondpacket Ashortfixed‐lengthblockofdata,includingaheader,thatistransmittedasaunitinacommunicationsnetwork.PC Card™ Add‐inmemoryandcommunicationscardsforportablecomputers.PC CardisatrademarkofthePCMCIA.PCMCIA PersonalComputerMemoryCardInternationalAssociation—TheorganizationthatstandardizesExpressCardsandPC Cards.PCS PersonalCommunicationsServices—AcellularcommunicationinfrastructurethatusesadifferentfrequencyrangethanAMPS.

GlossaryDocument 2130948. Rev 1.0 Jan.08 45roaming Acellularsubscriberisinanareawhereserviceisobtainedfromacellularserviceproviderthatisnotthesubscriber’sprovider.SMS Shortmessageservices—Afeaturethatallowsusersofawirelessdeviceonawirelessnetworktoreceiveortransmitshortelectronicalphanumericmessages(upto160characters,dependingontheserviceprovider).system tray UsuallylocatedinthelowerrightcornerofyourscreenTIA TelecommunicationsIndustryAssociation—Astandards‐settingtradeorganization,whosemembersprovidecommunicationsandinformationtechnologyproducts,systems,distributionservicesandprofessionalservicesintheUnitedStatesandaroundtheworld.Consultwww.tiaonline.org.VPN VirtualPrivateNetwork

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Rev 1.0 Jan.08 47IndexNumerics1Xdescription,111xEV‐DOdescription,113Gdescription,11Aaccountactivation,15configuration,23activationoverview,15automated,24manual,24ActivationWizard,23alwaysontop,29antenna,external,34automatedactivation,24Bbands,frequency,13Ccallstatusarea,31careandmaintenance,25CDMA1Xdescription,11CDMA1xEV‐DOdescription,11CDMAnetwork3Gservices,11frequencybands,13serviceproviders,14circuitswitcheddatadescription,11closebutton,29compactview,29connectionstatusindicator,32connectionstatusarea,30coverage,14CSDdescription,11Ddatacircuitswitched‐description,11dial‐up‐description,11high‐speed,11QNC,11dial‐updatadescription,11diskspacerequired,18docking,29driversdescription,13drivinginstructions,10EElectronicSerialNumber(ESN),16EMIwarning,40ESN(ElectronicSerialNumber),16EVDOdescription,11externalantenna,34FFCCcompliance,40ID,39frequencybands,CDMAnetwork,13fullviewdescription,28togglebutton,29GGPS(location‐basedservices),10Hhardwareinserting,20removing,21help,33high‐speedpacketdata,11II/Ospace(input/outputspace),18

Compass 597 USB modem - User Guide48 2130948iconsconnectionstatus,30indicatorarea,32minimized,32systemtray,32seealsoindicatorsID,FCC,39indicatorarea,32indicatorsconnectionstatus,32SMSmessages,32,32insertingthemodem,20installationhardware,20software,17interference,40Internet,11IRQ(interruptrequest),18LLBS(location‐basedservices),10location‐basedservices,10MMacOSX,17MEID(MobileEquipmentIdentifier),16memoryrequired,18minimizebutton,28minimizedicons,32MobileEquipmentIdentifier(MEID),16Nnotices,regulatory,39OonlineHelp,33operatinghints,33operatingsystemssupported,17Ppacketdata,high‐speed,11pointsofinterest,10PowerSave,31pre‐activation,15QQNC,11QuickNetConnect(QNC),11Rregulatoryinformation,39removingthemodem,21requirements,system,17roamingdefinition,14indicator,31Sserviceindicator,32signalstrengthindicator‐CDMAnetwork,30SMSmessageindicator,32,32softwareoverview,13installation,17statusareacallstatusarea,31connectionstatusarea,30indicatorarea,32Windowssystemtray,32support,33suspendmode,35systemrequirements,17systemtrayicons,32Ttaskbaricons,32tips,operating,33troubleshooting,33TRU‐Install,10TRU‐Locate,10Vvirtualprivatenetwork,9Vista,17VPN,9WwarningEMI,40warranty,33Windowssystemtrayicons,32versionssupported,17wirelessmodem,10