Sierra Wireless MC8355-L Multi-band Radio Module User Manual 1 2

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Replacingthebattery

Beforeyoustart,printtheseinstructions.

ThissystemmaynotsupportbatteriesthatarenotgenuineLenovo-madeorauthorized.Thesesystemswill

continuetoboot,butmaynotchargeunauthorizedbatteries.

Attention:Lenovohasnoresponsibilityfortheperformanceorsafetyofunauthorizedbatteries,and

providesnowarrantiesforfailuresordamagearisingoutoftheiruse.

Toreplacethebatterywithanewone,readthefollowingprerequisites,andselectyourmodelfromthe

listbelowfortheinstruction.

Prerequisitesfortheprocedure

DANGER

Iftherechargeablebatterypackisincorrectlyreplaced,thereisdangerofanexplosion.Thebattery

packcontainsasmallamountofharmfulsubstances.Toavoidpossibleinjury:

•ReplaceonlywithabatteryofthetyperecommendedbyLenovo.

•Keepthebatterypackawayfromre.

•Donotexposeittoexcessiveheat.

•Donotexposeittowaterorrain.

•Donotshort-circuitit.

•Donotdrop,crush,puncture,orsubjecttostrongforces.Batteryabuseormishandlingcan

causethebatterytooverheat,whichcancausegassesorameto“vent”fromthebattery

packorcoincell.

Toreplacethebattery,followtheproceduresbelow.

Replacingthebatteryinstalledinthebatteryspaceofyourcomputer

1.Turnoffthecomputer,orenterhibernationmode.Thendisconnecttheacpoweradapterandallcables

fromthecomputer.

2.Closethecomputerdisplay,andturnthecomputerover.

118UserGuide

3.Unlockthebatterylatchbyslidingittotheunlockposition.

4.Removethebattery.

5.Slidethebatteryintothecomputer.

Chapter6.Replacingdevices119

6.Slidethebatterylatchtothelockedposition.

7.Turnthecomputeroveragain.Connecttheacpoweradapterandthecablestothecomputer.

Replacingthekeyboard

Beforeyoustart,printtheseinstructions.

Youcanusethefollowingprocedurestoreplacethekeyboardwithanewone,availableasanoption.

Prerequisitesfortheprocedure

DANGER

Duringelectricalstorms,donotconnectthecabletoordisconnectitfromthetelephoneoutlet

onthewall.

DANGER

Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.T oavoidshock

hazard,disconnectthecablesbeforeopeningthecoverofthisslot.

Toreplacethekeyboard,doasfollows.

Removingthekeyboard

1.Turnoffthecomputer;thendisconnecttheacpoweradapterandallcablesfromthecomputer.Waitfor

afewminutes,tilltheinsideofthecomputercools,beforeyoustartthefollowingprocedures.

2.Closethecomputerdisplay,andturnthecomputerover.

3.Removethebattery.Fordetails,refertotheinstructionsin“Removethebattery”onpage118.

120UserGuide

4.Loosenthetwoscrewsonthememoryslotcover,thenremovethecover.

5.Turnthecomputeroverandopenthedisplay.

6.Pushhardinthedirectionshownbythearrows1inthedrawingtounlatchthefrontsideofthe

keyboard.Thekeyboardwillopenupslightly2.

Chapter6.Replacingdevices121

7.Carefullyliftthekeyboarduntilyoucanseehowit'sconnected.Holdthekeyboardabovethecomputer,

andthendetachtheconnector2.Nowthekeyboardhasbeenremoved.

Installingthekeyboard

1.Attachtheconnector.

122UserGuide

2.Insertthekeyboard.Makesurethattherearedgesofthekeyboardareundertheframeasshownby

thearrows.

3.Pressgentlyontheareasmarkedinthedrawing,andslidethekeyboardtowardyou.Makesurethatthe

edgesofthekeyboardmarkedinthedrawing,areundertheframe.

Chapter6.Replacingdevices123

4.Putthememoryslotcoverbackinplace,closethecover,andthentightenthescrews.

5.Reinstallthebattery.Fordetails,refertotheinstructionsin“Reinstallthebattery”onpage118.

6.Turnthecomputeroveragain.Connecttheacpoweradapterandcablestothecomputer;thenturniton.

Replacingthepalmrest

Beforeyoustart,printtheseinstructions.

Prerequisitesfortheprocedure

DANGER

Duringelectricalstorms,donotconnectthecabletoordisconnectitfromthetelephoneoutlet

onthewall.

DANGER

Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.T oavoidshock

hazard,disconnectthecablesbeforeopeningthecoverofthisslot.

Replacementinstructions

1.Turnoffthecomputer;thendisconnecttheacpoweradapterandallcablesfromthecomputer.Waitfor

afewminutes,tilltheinsideofthecomputercools,beforeyoustartthefollowingprocedures.

2.Closethecomputerdisplay,andturnthecomputerover.

3.Removethebattery.Formoreinformation,refertoReplacingthebattery.

4.Removethekeyboard.Formoreinformationabouthowtoremovethekeyboard,refertoReplacingthe

keyboard.

5.Removethescrewsthatsecurethepalmrest.

124UserGuide

6.Turnthecomputeroverandopenthedisplay.Liftuptheleftandrighttopedgesofthepalmrestto

removeit.

7.Detachtheip-lockZIFconnector1,thenremovethepalmrestcable2.

8.Liftupandremovethepalmrest.

Chapter6.Replacingdevices125

9.Releasethepalmrestfromthecomputer.Nowthepalmresthasbeenremoved.

Installingthepalmrest

1.Attachthepalmrest,makingsurethelatchesnearthetopleftandrightedgesofthepalmrestaresecure.

2.Pushthefrontsideofthepalmrestuntilitclicksintoplace.

3.Attachtheip-lockZIFconnector1,thenpushthepalmrestcable2.

126UserGuide

4.Reinstallthescrewsforthepalmrest.

5.Reinstallthekeyboard.Formoreinformationabouthowtoremovethekeyboard,refertoReplacingthe

keyboard.

6.Reinstallthebattery.Formoreinformation,refertoReplacingthebattery.

7.Turnthecomputeroveragain.Connecttheacpoweradapterandcablestothecomputer;thenturniton.

Replacingtheharddiskdrive

Beforeyoustart,printtheseinstructions.

YoucanreplacetheharddiskdrivewithanewonewhichcanbepurchasedfromyourLenovoresellerora

marketingrepresentative.Toreplacetheharddiskdrive,readthefollowingprerequisites.

Note:Replacetheharddiskdriveonlyifyouupgradeitorhaveitrepaired.Theconnectorsandslotofthe

harddiskdrivewerenotdesignedforfrequentchanges,ordriveswapping.

Prerequisitesfortheprocedure

Whenreplacingthedrive,besuretofollowtheprecautions.

Attention:Whenyouarehandlingaharddiskdrive:

Chapter6.Replacingdevices127

•Donotdropthedriveorsubjectittophysicalshocks.Putthedriveonamaterial,suchassoftcloth,that

absorbsanyphysicalshocks.

•Donotapplypressuretothecoverofthedrive.

•Donottouchtheconnector.

Thedriveisverysensitive.Incorrecthandlingcancausedamageandpermanentlossofdata.

Beforeremovingtheharddiskdrive,makeabackupcopyofalltheinformationonit,andthenturnthe

computeroff.

Neverremovethedrivewhilethesystemisoperating,insleep(standby)mode,orinhibernationmode.

Toreplacetheharddiskdrive,doasfollows:

1.Turnoffthecomputer;thendisconnecttheacpoweradapterandallcablesfromthecomputer.

2.Closethecomputerdisplay,andturnthecomputerover.

3.Removethebattery.Fordetails,refertotheinstructionsin“Removethebattery”onpage118.

4.Removethescrewthatsecurestheslotcover1.Thenipoutthecover2andpulluptoremoveit3.

5.Removetheharddiskdrivebypullingoutthetab.

128UserGuide

6.Detachthesiderubberrailsfromtheharddiskdrive.

7.Attachthesiderubberrailstoanewharddiskdrive.

8.Inserttheharddiskdriveintotheharddiskdrivebay,thenpressitrmlyintoplace.

Chapter6.Replacingdevices129

9.Inserttheslotcover1.Then,slideinthecover2andreinstallthescrew3.

10.Reinstallthebattery.Fordetails,refertotheinstructionsin“Reinstallthebattery”onpage118.

11.Turnthecomputeroveragain.Connecttheacpoweradapterandthecablestothecomputer.

Replacingthesolidstatedrive

YoucanreplacethesolidstatedrivewithanewonewhichcanbepurchasedfromyourLenovoresellerora

marketingrepresentative.Toreplacethesolidstatedrive,readthefollowingprerequisitesandselectyour

modelfromthelistbelowforinstructions.

Note:Replacethesolidstatedriveonlyifyouneedtohaveitrepaired.Theconnectorsandslotofthesolid

statedrivewerenotdesignedforfrequentchanges,ordriveswapping.

Prerequisitesfortheprocedure

Whenreplacingthedrive,besuretofollowtheprecautions.

Attention:Whenyouarehandlingasolidstatedrive:

•Donotdropthedriveorsubjectittophysicalshocks.Putthedriveonamaterial,suchassoftcloth,that

absorbsanyphysicalshocks.

•Donotapplypressuretothecoverofthedrive.

•Donottouchtheconnector.

Thedriveisverysensitive.Incorrecthandlingcancausedamageandpermanentlossofdata.

Beforeremovingthesolidstatedrive,makeabackupcopyofalltheinformationonit,andthenturnthe

computeroff.

Neverremovethedrivewhilethesystemisoperating,insleep(standby)mode,orinhibernationmode.

Replacementinstructions

Toreplacethesolidstatedrive,doasfollows:

1.Turnoffthecomputer;thendisconnecttheacpoweradapterandallcablesfromthecomputer.

2.Closethecomputerdisplay,andturnthecomputerover.

3.Removethebattery.Formoreinformation,referto“Replacingthebattery”onpage118.

130UserGuide

4.Removethescrewthatsecuresthesolidstatedrive1.Thenipoutthecover2andpullupto

removeit3.

5.Removethesolidstatedrivebypullingoutthetab.

6.Detachthesidespacerrailsfromtheharddiskdrive.

Chapter6.Replacingdevices131

7.Attachthesidespacerrailstoanewharddiskdrive.

8.Insertthesolidstatedriveintotheharddiskdrivebay,thenpressitrmlyintoplace.

9.Reinstallthecoverofthebay1,thenreinstallthescrew2.

10.Reinstallthebattery.Formoreinformationabouthowtoreinstallthebattery,referto“Replacingthe

battery”onpage118.

11.Turnthecomputeroveragain.Connecttheacpoweradapterandthecablestothecomputer.

132UserGuide

InstallingandreplacingthePCIExpressMiniCardforwireless

LAN/WiMAXconnection

Beforeyoustart,printtheseinstructions.

YourcomputerhasaPCIExpressMiniCardslotforconnectiontoawirelessLAN/WiMAX.ToreplacethePCI

ExpressMiniCardwithanewone,readthefollowingprerequisites.

Prerequisitesfortheprocedure

DANGER

Duringelectricalstorms,donotconnectthecabletoordisconnectitfromthetelephoneoutlet

onthewall.

DANGER

Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.T oavoidshock

hazard,disconnectthecablesbeforeopeningthecoverofthisslot.

Attention:BeforeyoustartinstallingaPCIExpressMiniCard,touchametaltableoragroundedmetal

object.Thisactionreducesanystaticelectricityfromyourbody.Thestaticelectricitycoulddamagethecard.

YourcomputerhasaPCIExpressMiniCardslotforconnectiontoawirelessLAN/WiMAX.Toreplacethe

PCIExpressMiniCardwithanewone,followtheprocedurebelow.

ReplacingaPCIExpressMiniCardwithtwoconnectors

1.Turnoffthecomputer;thendisconnecttheacpoweradapterandallcablesfromthecomputer.Waitfor

afewminutes,tilltheinsideofthecomputercools,beforeyoustartthefollowingprocedures.

2.Closethecomputerdisplay,andturnthecomputerover.

3.Removethebattery.Fordetails,refertotheinstructionsin“Removethebattery”onpage118.

4.Removethepalmrest.Fordetails,refertotheinstructionsin“Removethepalmrest”onpage124.

Chapter6.Replacingdevices133

5.Ifatoolforremovingconnectorsisincludedinthepackagewiththenewcard,useittodisconnectthe

cablesfromthecard.Ifnosuchtoolisincluded,disconnectthecablesbypickinguptheconnectors

withyourngersandgentlyunpluggingthem.

6.Removethescrew.Thecardpopsup.

134UserGuide

7.Removethecard.

8.AlignthecontactedgeofthenewPCIExpressMiniCardwiththecorrespondingsocketcontactofthe

computer.

Chapter6.Replacingdevices135

9.Pivotthecarduntilyoucansnapitintoplacebypressingtheuppersideoftheconnectors1,and

securethecardwiththescrew2.

10.ConnectthecablestothenewPCIExpressMiniCard.Besuretoattachthegraycabletotheconnector

marked“MAIN”or“M”onthecard,andtheblackcabletotheconnectormarked“AUX”or“A.”

Note:IfthenewPCIExpressMiniCardhasthreeconnectors,besuretoattachthegraycabletothe

connectormarked“TR1”onthecard,andtheblackcabletotheconnectormarked“TR2”.Ifyouattach

eithercabletothecenterconnector,theconnectionspeedwillbelower.

11.Reinstallthepalmrest.Fordetails,refertotheinstructionsin“Reinstallthepalmrest”onpage124.

12.Reinstallthebattery.Fordetails,refertotheinstructionsin“Reinstallthebattery”onpage118.

13.Turnthecomputeroveragain.Connecttheacpoweradapterandcablestothecomputer;thenturniton.

ReplacingaPCIExpressMiniCardwiththreeconnectors

1.Turnoffthecomputer;thendisconnecttheacpoweradapterandallcablesfromthecomputer.Waitfor

afewminutes,tilltheinsideofthecomputercools,beforeyoustartthefollowingprocedures.

2.Closethecomputerdisplay,andturnthecomputerover.

3.Removethebattery.Fordetails,refertotheinstructionsin“Removethepalmrest”onpage124.

4.Removethekeyboard.Fordetails,refertotheinstructionsin“Removethekeyboard”onpage120.

136UserGuide

5.Ifatoolforremovingconnectorsisincludedinthepackagewiththenewcard,useittodisconnectthe

cablesfromthecard.Ifnosuchtoolisincluded,disconnectthecablesbypickinguptheconnectors

withyourngersandgentlyunpluggingthem.

6.Removethescrew.Thecardpopsup.

Chapter6.Replacingdevices137

7.Removethecard.

8.AlignthecontactedgeofthenewPCIExpressMiniCardwiththecorrespondingsocketcontactofthe

computer.

138UserGuide

9.Pivotthecarduntilyoucansnapitintoplacebypressingtheuppersideoftheconnectors1,and

securethecardwiththescrew2.

10.ConnectthecablestothenewPCIExpressMiniCard.Besuretoattachthegraycabletotheconnector

marked“MAIN”or“M”onthecard,andtheblackcabletotheconnectormarked“AUX”or“A.”

Note:IfthenewPCIExpressMiniCardhasthreeconnectors,besuretoattachthegraycabletothe

connectormarked“TR1”onthecard,andtheblackcabletotheconnectormarked“TR2”.Ifyouattach

eithercabletothecenterconnector,theconnectionspeedwillbelower.

11.Reinstallthekeyboard.Fordetails,refertotheinstructionsin“Reinstallthepalmrest”onpage124.

12.Reinstallthebattery.Fordetails,refertotheinstructionsin“Reinstallthebattery”onpage118.

13.Turnthecomputeroveragain.Connecttheacpoweradapterandcablestothecomputer;thenturniton.

InstallingandreplacingthePCIExpressMiniCardforwirelessWAN

connection

Beforeyoustart,printtheseinstructions.

SomeThinkPadmodelshaveaPCIExpressMiniCardslotforconnectiontoawirelessWAN.Toreplacethe

PCIExpressMiniCardwithanewone,readthefollowingprerequisites.

Chapter6.Replacingdevices139

Prerequisitesfortheprocedure

DANGER

Duringelectricalstorms,donotconnectthecabletoordisconnectitfromthetelephoneoutlet

onthewall.

DANGER

Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.T oavoidshock

hazard,disconnectthecablesbeforeopeningthecoverofthisslot.

Attention:BeforeyoustartinstallingaPCIExpressMiniCard,touchametaltableoragroundedmetal

object.Thisactionreducesanystaticelectricityfromyourbody.Thestaticelectricitycoulddamagethecard.

IfaWirelessWANisavailableinyourcomputer,toreplacethePCIExpressMiniCard,doasfollows.

1.Turnoffthecomputer;thendisconnecttheacpoweradapterandallcablesfromthecomputer.Waitfor

afewminutes,tilltheinsideofthecomputercools,beforeyoustartthefollowingprocedures.

2.Closethecomputerdisplay,andturnthecomputerover.

3.Removethebattery.Fordetails,refertotheinstructionsin“Removethebattery”onpage118.

4.Removethepalmrest.Fordetails,refertotheinstructionsin“Removethepalmrest”onpage124.

5.Ifatoolforremovingconnectorsisincludedinthepackagewiththenewcard,useittodisconnectthe

cablesfromthecard.Ifnosuchtoolisincluded,disconnectthecablesbypickinguptheconnectors

withyourngersandgentlyunpluggingthem.

Note:Dependingonthesystemcongurationofyourcomputer,thecardmayhaveonlyoneconnector.

140UserGuide

6.Removethescrew.Thecardpopsup.

7.Removethecard.

Chapter6.Replacingdevices141

8.AlignthecontactedgeofthenewPCIExpressMiniCardwiththecorrespondingsocket.

Notes:

•YoucanalsoreplacethePCIExpressMiniCardforWirelessWANwithanmSATAsolidstatedrive.

•ToinstallanewmSATAsolidstatedrive,referto“InstallingandreplacingthemSATAsolidstate

drive”onpage143.

9.Pivotthecarduntilyoucansnapitintoplacebypressingtheuppersideofeachconnector.Secure

thecardwiththescrew.

Note:Dependingonthesystemcongurationofyourcomputer,thecardmayhaveonlyoneconnector.

142UserGuide

10.ConnectthecablestothenewPCIExpressMiniCard.

11.Reinstallthekeyboard.Fordetails,refertotheinstructionsin“Reinstallthepalmrest”onpage124.

12.Reinstallthebattery.Fordetails,refertotheinstructionsin“Reinstallthebattery”onpage118.

13.Turnthecomputeroveragain.Connecttheacpoweradapterandcablestothecomputer;thenturniton.

InstallingandreplacingthemSATAsolidstatedrive

Beforeyoustart,printtheseinstructions.

SomeThinkPadmodelshaveanmSATAsolidstatedrive.YoucanreplacethemSATAsolidstatedrivewitha

newonewhichcanbepurchasedfromyourLenovoreselleroramarketingrepresentative.Toreplacethe

mSATAsolidstatedrive,readthefollowingprerequisites.

Notes:

•YoucanalsoreplacethemSATAsolidstatedrivewithaWirelessPCIExpressMiniCardforWirelessWAN.

•ReplacethemSATAsolidstatedriveonlyifyouneedtohaveitrepaired.

Prerequisitesfortheprocedure

WhenreplacingthemSATAsolidstatedrive,besuretofollowtheprecautions.

Attention:WhenyouarehandlinganmSATAsolidstatedrive:

•DonotdropthemSATAsolidstatedriveorsubjectittophysicalshocks.PutthemSATAsolidstatedrive

onamaterial,suchassoftcloththatabsorbsanyphysicalshocks.

•DonotapplypressuretothecoverofthemSATAsolidstatedrive.

ThemSATAsolidstatedriveisverysensitive.Incorrecthandlingcancausedamageandpermanentlossof

data.

BeforeremovingthemSATAsolidstatedrive,makeabackupcopyofalltheinformationonit,andthen

turnthecomputeroff.

NeverremovethemSATAsolidstatedrivewhilethesystemisoperating,insleep(standby)mode,orin

hibernationmode.

Chapter6.Replacingdevices143

IfanmSATAsolidstatedriveisavailableinyourcomputer,toreplacethemSATAsolidstatedrive,do

asfollows.

1.Turnoffthecomputer;thendisconnecttheacpoweradapterandallcablesfromthecomputer.Waitfor

afewminutes,tilltheinsideofthecomputercools,beforeyoustartthefollowingprocedures.

2.Closethecomputerdisplay,andturnthecomputerover.

3.Removethebattery.Fordetails,refertotheinstructionsin“Removethebattery”onpage118.

4.Removethepalmrest.Fordetails,refertotheinstructionsin“Removethepalmrest”onpage124.

5.Removethescrew.Thecardpopsup.

6.Removethecard.

144UserGuide

7.AlignthecontactedgeofanewmSATAsolidstatedrivewiththecorrespondingsocket.

Notes:

•YoucanalsoreplacethemSATAsolidstatedrivewithaWirelessPCIExpressMiniCardforWireless

WAN.

•ToinstallanewPCIExpressMiniCard,referto“InstallingandreplacingthePCIExpressMiniCard

forwirelessWANconnection”onpage139.

8.Pivotthecarddownward1untilyoucansnapitintoplace.Securethecardwiththescrew2.

9.Reinstallthekeyboard.Fordetails,refertotheinstructionsin“Reinstallthepalmrest”onpage124.

10.Reinstallthebattery.Fordetails,refertotheinstructionsin“Reinstallthebattery”onpage118.

11.Turnthecomputeroveragain.Connecttheacpoweradapterandcablestothecomputer;thenturniton.

Replacingmemory

Beforeyoustart,printtheseinstructions.

Prerequisitesfortheprocedure

Whenreplacingthememory,besuretofollowtheprecautions:

Chapter6.Replacingdevices145

Note:Theoperatingspeedofthememorymoduledependsonthesystemcongurationofyourcomputer

anditscombinationwiththememorymoduleinstalledonyourcomputer.Insomeconditions,thememoryin

yourcomputermaynotbeabletooperateatthemaximumspeed.

Attention:Beforeyoustartinstallingamodule,touchametaltableoragroundedmetalobject.Thisaction

reducesanystaticelectricityfromyourbody.ThestaticelectricitycoulddamagetheSO-DIMM.

ToreplacetheSO-DIMM,dothefollowing:

1.Turnoffthecomputer;thendisconnecttheacpoweradapterandallcablesfromthecomputer.

2.Closethecomputerdisplay,andturnitover.

3.Removethebattery.Referto“Replacingthebattery”onpage118fordetailsabouthowtoreplacing

thebattery.

4.Loosenthescrewsonthememoryslotcover1,thenremovethecover2.

IfthetwoSO-DIMMsarealreadyinthememoryslots,removeanSO-DIMMtomakeroomforthe

newonebypressingoutonthelatchesonbothedgesofthesocketatthesametime1.Besure

tosaveitforfutureuse2.

5.FindthenotchonthecontactedgesideoftheSO-DIMMyouareinstalling.

Attention:ToavoiddamagingtheSO-DIMM,donottouchitscontactedge.

146UserGuide

6.WiththenotchedendoftheSO-DIMMtowardthecontactedgesideofthesocket,inserttheSO-DIMM

intothesocketatanangleofabout20degrees1;thenpressitinrmly2.

Note:Ifyouinstallamemorymoduleinonlyoneofthetwomemoryslots,installitinthelowerslot.

7.PivottheSO-DIMMdownwarduntilitsnapsintoplace.

8.MakesurethattheSO-DIMMisrmlyxedintheslotandcannotbemovedeasily.

9.Putthememoryslotcoverbackinplace1,closethecover,andtightenthescrews2.

10.Putthebatterybackinplace,turnthecomputeroveragain,andreconnectthecables.Forinformation

abouthowtoreplacethebattery,referto“Replacingthebattery”onpage118.

TomakesurethattheSO-DIMMisinstalledcorrectly,doasfollows:

1.Turnthecomputeron.

Chapter6.Replacingdevices147

2.Whenthelogoscreenisdisplayed,presstheF1key.TheThinkPadSetupopens.The“Installed

memory”itemshowsthetotalamountofmemoryinstalledinyourcomputer.

ReplacingtheSIMcard

Beforeyoustart,printtheseinstructions.

YourcomputermayrequireaSIM(SubscriberIdenticationModule)cardtoestablishawirelessWAN(Wide

AreaNetwork)connections.Dependingonthecountryofdelivery,theSIMcardmaybealreadyinstalledin

yourcomputerorwillbepartoftheshippingcontentsthatcamewithyourcomputer.

IfyoundtheSIMcardsincludedintheshippingcontents,adummycardisinstalledintheSIMcard

slot.Thenproceedtothefollowinginstructions.

Ifyoundthedummycardintheshippingcontents,theSIMcardisalreadyinstalledintheSIMcard

slot,andnofurtherinstallationisneeded.

Note:TheSIMcardisidentiedbytheICchipmountedononesideofthecard.

ToreplacetheSIMcard,doasfollows.

1.Turnoffthecomputer;thendisconnecttheacpoweradapterandallcablesfromthecomputer.

2.Closethecomputerdisplay,andturnitover.

3.Removethebattery.Fordetails,refertotheinstructionsin“Removethebattery”onpage118.

4.FindtheSIMcardslotinsidetheopenbatterycompartment.Removethecard.

148UserGuide

5.InserttheSIMcardrmlyintotheslot.

Note:MakesurethatyouinserttheSIMcardallthewayintotheslot.

6.Putthebatterybackinplace.Formoredetails,referto“Replacingthebattery”onpage118.

7.Turnthecomputeroveragain,andreconnectthecables.

Chapter6.Replacingdevices149

150UserGuide

Chapter7.Enhancingyourcomputer

Thissectionprovidesinformationoninstallingdevicesandtakingadvantageofyourcomputer's

high-technologyfeatures.

•“FindingThinkPadoptions”onpage151

•“ThinkPadX220UltraBase”onpage151

•“ThinkPadPortReplicatorSeries3,ThinkPadMiniDockSeries3,andThinkPadMiniDockPlusSeries

3”onpage161

FindingThinkPadoptions

Ifyouwanttoexpandthecapabilitiesofyourcomputer,Lenovohasanumberofhardwareaccessoriesand

upgradestomeetyourneeds.Optionsincludememory,storage,modems,networkingadapters,docking

stationsandportreplicators,batteries,poweradapters,printers,scanners,keyboards,mice,andmore.

YoucanshopatLenovo24hoursaday,7daysaweekdirectlyovertheWorldWideWeb.Allyouneedisan

Internetconnectionandacreditcard.

ToshopatLenovo,goto:

http://www.lenovo.com/accessories/services/index.html

ThinkPadX220UltraBase

YourThinkPadX220,X220i,X220Tablet,andX220iTabletsupporttheThinkPadX220UltraBase.

AfteryouattachyourcomputertotheThinkPadX220UltraBase,youcanuseitsconnectorsinplaceof

thecomputer's.

WhenthecomputerisattachedtotheThinkPadX220UltraBase,neverpickuptheassemblybytakinghold

ofthecomputeralone.Alwaysholdthewholeassembly.

FormoredetailsabouttheThinkPadX220UltraBase,refertothefollowing:

•ThinkPadX220Ultrabasetopview

•ThinkPadX220Ultrabasebottomview

•“AttachingaThinkPadX220Ultrabase”onpage153

•“DetachingaThinkPadX220Ultrabase”onpage155

•Securityfeature

©CopyrightLenovo2011151

ThinkPadX220Ultrabasetopview

1ThedockingconnectorisusedforattachingtheThinkPadcomputertotheThinkPadX220UltraBase.

2ThepowerjackiswhereyouconnecttheACadapter.

3TheEthernetconnectorisforconnectingtheThinkPadX220UltraBasetoaLAN.

4TheDisplayPortconnectorisforconnectingaDisplayPort-compatibledisplaydevice.

5TheMonitorconnectorisforattachinganexternalmonitororaprojectortoyourcomputer.

6Theheadphonejack,ajack1/8inch(3.5mm)indiameter,isforconnectinganexternalheadphone.

7Themicrophonejack,ajack1/8inch(3.5mm)indiameter,isforconnectinganexternalmicrophone.

8TheUniversalSerialBus(USB)connectorisforconnectingthedevicesthatconformtotheUSB

interface.

9Thesecuritykeyholeisforlockingthedock.

10Thesystemlockkeyisforlockingtheejectbutton.

11Thebayisforopticaldiskdriveorsecondharddiskdrive.

152UserGuide

ThinkPadX220Ultrabasebottomview

1Bypressingtheejectrequestbutton,youcantelltheoperatingsystemtogetreadyforundocking.

2Thedockingindicatorisredwhenyourcomputerisdocked.Itblinkswhentheejectrequestbutton

ispressed.

3TheejectleverdetachesyourcomputerfromtheThinkPadX220UltraBase.

4Theholesareforthesystemspeakers.

AttachingaThinkPadX220Ultrabase

Attention:DisconnecttheACpowerfromyourcomputerbeforeyouattachtheThinkPadX220UltraBase.

TheACadapterconnectorwillbedamagedifitremainsconnectedtothecomputerduringtheattachment

YoucanhotattachorwarmattachthecomputertotheThinkPadX220UltraBase.Hotattachisattachingthe

computertotheThinkPadX220UltraBasewhileinoperatingmode;warmattachisattachingthecomputer

totheThinkPadX220UltraBasewhileinsleep(standby)mode.

Indoingahot-orwarm-attach,observethefollowing:

•Forhot-attaching:ThedockingindicatoroftheThinkPadX220UltraBaseshouldturnonafterafew

seconds.

•Forwarm-attaching:Whenthecomputerreturnsfromsleep(standby)mode,thedockingindicator

oftheThinkPadX220UltraBaseshouldturnon.

ToattachyourcomputertoaThinkPadX220Ultrabase,dothefollowing:

Chapter7.Enhancingyourcomputer153

1.MakesurethatthesystemlockkeyoftheThinkPadX220UltraBaseisintheunlocked(vertical)position.

2.AlignthefrontofthecomputerwiththefrontoftheThinkPadX220UltraBase.

154UserGuide

3.MakesurethattheguidesoftheThinkPadX220UltraBasealignwiththeholesofthecomputer1.Then

putthecomputerinplace2.Thedockingindicatorlights.

4.WhenthecomputerisalreadydockedtotheThinkPadX220UltraBase,youcanstartthecomputer.

Note:Youcanturnthekeyclockwisetolockit.Then,keepthesecuritykeyinasafeplace.Donotlosethis

key;otherwise,youwillbeunabletodetachthecomputerfromtheThinkPadX220UltraBase.

DetachingaThinkPadX220Ultrabase

Attention:DonotdetachyourcomputerfromtheThinkPadX220UltraBasewhilethedockingindicatorof

theThinkPadX220UltraBaseisblinkingoron.Waituntilthedockingindicatorturnsoff.Detachingwhilethe

indicatorisblinkingoroncausesthesystemtobeep,andthecomputermayhalt.

YoucanhotdetachorwarmdetachthecomputerfromtheThinkPadX220UltraBase.Hotdetachis

detachingthecomputerfromtheThinkPadX220UltraBasewhileinoperatingmode;warmdetachis

detachingthecomputerfromtheThinkPadX220UltraBasewhileinsleep(standby)mode.

Toperformahot-detach,followthestepsbelow:

ForWindows7andWindowsVista:

Chapter7.Enhancingyourcomputer155

1.ClickStart,andthenpresstherightarrowbutton.

2.SelectUndock.

3.MakesurethatthedockingindicatoroftheThinkPadX220UltraBaseisoff.

ForWindowsXP:

1.SelecttheUndockComputerintheStartmenu.

2.MakesurethatthedockingindicatoroftheThinkPadX220UltraBaseisoff.

Note:DetachingtheUltraBasesuddenlywhilethecomputerisoperatingwithoutperformingtheprocedure

abovemaycausethesystemtomalfunctionorhang.

Toperformawarm-detach,presstheejectrequestbuttonoftheThinkPadX220UltraBase.Thesystemwill

thenresumewithanOKmessage.MakesurethatthedockingindicatoroftheThinkPadX220UltraBaseis

off.Thecomputerwillre-entersleep(standby)mode.

Ifyouarehot-orwarm-detachingthecomputer,makesurethat

•thedevicesconnectedtoUSB,Serial,andParallelconnectorsarenotinuse.

•theconnectiontoaModemorEthernetporthasended.

•thebatteryisfullycharged.

TodetachyourcomputerfromtheThinkPadX220Ultrabase,dothefollowing:

1.MakesurethatthesystemlockkeyoftheThinkPadX220UltraBaseisintheunlocked(vertical)position.

2.Closethecomputerdisplay.

3.Ifyouarehot/warm-detachingthecomputer,presstheejectrequestbuttonoftheThinkPadX220

UltraBase.ThenmakesurethattheejectinhibitindicatoroftheThinkPadX220UltraBaseisoff,andthe

ejectreadyindicatorlightsup.

4.ReleasetheejectleverontheleftsideoftheThinkPadX220UltraBase1untilthecomputerliftsup;

thenremovethecomputer2.

156UserGuide

Securityfeature

ThelockoftheThinkPadX220UltraBasehastwopositions.

1Unlockposition:

IftheUltraBaselockisinthisposition,yourcomputerisnotsecured.

1Baselockposition:

IftheUltraBaselockisinthisposition,theThinkPadX220UltraBaseislocked,andthecomputercannotbe

removedfromtheThinkPadX220UltraBase.TheSerialUltrabaySlimdeviceisalsolockedandcannotbe

removedfromtheUltraBase.

Note:Keepthesecuritykeyinasafeplace.Donotlosethiskey;otherwise,youwillbeunabletodetach

thecomputerfromtheThinkPadX220UltraBase

Chapter7.Enhancingyourcomputer157

IfyouattachamechanicallocktothesecuritykeyholeoftheThinkPadX220UltraBase,theThinkPadX220

UltraBasecannotbetakenoutofthelockedposition,andyoucansecureyourcomputerandtheThinkPad

X220UltraBase.

Note:Youneedtopurchasethemechanicallockcommercially.Youareresponsibleforevaluating,selecting,

andimplementingthelockingdevicesandsecurityfeatures.

ThinkPadBattery19+

YourThinkPadX220,X220i,X220Tablet,andX220iTabletsupporttheThinkPadBattery19+.

WithThinkPadBattery19+,youcanextendtheoperatingtimeofyournotebookcomputer.

WhenthecomputerisattachedtotheThinkPadBattery19+,neverpickuptheassemblybytakingholdof

thecomputeralone.Alwaysholdthewholeassembly.

ThinkPadBattery19+topview

1ThedockingconnectorisusedforattachingtheThinkPadcomputertotheThinkPadBattery19+.

ThinkPadBattery19+bottomview

1ThepowerjackiswhereyouconnecttheACadapter.

2Bypressingtheindicatorbutton,thestatusindicatorshowstheThinkPadBattery19+chargestatus.

158UserGuide

3ThestatusindicatoristoshowtheThinkPadBattery19+chargestatus.

4TheejectleveristoreleasetheThinkPadBattery19+fromthedockingconnectorinthecomputer.

5Thebatterylatchpreventstheejectleverfrombeingreleased.

AttachingaThinkPadBattery19+

Attention:DisconnecttheACpowerfromyourcomputerbeforeyouattachtheThinkPadBattery19+.The

ACadapterconnectorwillbedamagedifitremainsconnectedtothecomputerduringtheattachment.

ToattachaThinkPadBattery19+,dothefollowing:

1.AlignthefrontofthecomputerwiththefrontoftheThinkPadBattery19+.

2.MakesurethattheguidesoftheThinkPadBattery19+alignwiththeholesofthecomputer1.Then

putthecomputerinplace2.

DetachingaThinkPadBattery19+

TodetachaThinkPadBattery19+,dothefollowing:

1.Unlockthebatterylatchbyslidingittotheunlockposition.

Chapter7.Enhancingyourcomputer159

2.Releasetheejectlever2andpulluptheThinkPadBattery19+.

ChargingaThinkPadBattery19+

TheThinkPadBattery19+canbechargedseparately.

160UserGuide

TheThinkPadBattery19+canalsobechargedwithacomputer.

WhentheThinkPadBattery19+ischargedwithacomputer,boththemainbatteryandThinkPadBattery

19+canbechargedsimultaneously.

ThinkPadPortReplicatorSeries3,ThinkPadMiniDockSeries3,and

ThinkPadMiniDockPlusSeries3

Note:OnlyThinkPadX220andX220isupportThinkPadPortReplicatorSeries3,ThinkPadMiniDock

Series3,andThinkPadMiniDockPlusSeries3.

AfteryouattachyourcomputertotheThinkPadPortReplicatorSeries3,theThinkPadMiniDockSeries3,or

theThinkPadMiniDockPlusSeries3,youcanuseitsconnectorsinplaceofthecomputer's.

WhenthecomputerisattachedtotheThinkPadPortReplicatorSeries3,theThinkPadMiniDockSeries

3,ortheThinkPadMiniDockPlusSeries3,neverpickuptheassemblybytakingholdofthecomputer

alone.Alwaysholdthewholeassembly.

FormoredetailsabouttheThinkPadPortReplicatorSeries3,theThinkPadMiniDockSeries3,orthe

ThinkPadMiniDockPlusSeries3,refertothefollowing:

Chapter7.Enhancingyourcomputer161

•“Frontview”onpage162

•“Rearview”onpage165

•“AttachingaThinkPadPortReplicatorSeries3,ThinkPadMiniDockSeries3,orThinkPadMiniDock

PlusSeries3”onpage168

•“DetachingaThinkPadPortReplicatorSeries3,ThinkPadMiniDockSeries3,andThinkPadMiniDock

PlusSeries3”onpage170

•“Securityfeature”onpage172

•“Usingthesystemlockkey”onpage174

Frontview

ThinkPadPortReplicatorSeries3

1Thepowerswitchturnsthecomputeronandoff.

2TheejectbuttonreleasesthecomputerfromtheThinkPadPortReplicatorSeries3whenpressed.

3Theslidingadjusterisaguideusedtoalignthedockingconnectoronyourcomputerasyouattach

theThinkPadPortReplicatorSeries3.

4Thedockingconnectoriswhereyouattachyourcomputer.

162UserGuide

ThinkPadMiniDockSeries3

1Thepowerswitchturnsthecomputeronandoff.

2Thekeylockindicatorlightswhenthesystemlockkeyisinthelockedposition.Whenthesystemlock

keyisinthelockedposition,theejectbuttonoftheThinkPadMiniDockSeries3islocked;youcannot

attachorremoveyourcomputer.

3Thedockingindicatorlightswhenyourcomputerisdocked.

4TheejectbuttonreleasesthecomputerfromtheThinkPadMiniDockSeries3whenpressed.

5Theslidingadjusterisaguideusedtoalignthedockingconnectoronyourcomputerasyouattachthe

ThinkPadMiniDockSeries3.

6Thedockingconnectoriswhereyouattachyourcomputer.

7Thesystemlockkeyisforlockingtheejectbutton.

Chapter7.Enhancingyourcomputer163

ThinkPadMiniDockPlusSeries3

1Thepowerswitchturnsthecomputeronandoff.

2Thekeylockindicatorlightswhenthesystemlockkeyisinthelockedposition.Whenthesystem

lockkeyisinthelockedposition,theejectbuttonoftheThinkPadMiniDockPlusSeries3islocked;you

cannotattachorremoveyourcomputer.

3Thedockingindicatorlightswhenyourcomputerisdocked.

4TheejectbuttonreleasesthecomputerfromtheThinkPadMiniDockPlusSeries3whenpressed.

5Theslidingadjusterisaguideusedtoalignthedockingconnectoronyourcomputerasyouattach

theThinkPadMiniDockPlusSeries3.

6Thedockingconnectoriswhereyouattachyourcomputer.

7Thesystemlockkeyisforlockingtheejectbutton.

8Themicrophonejack,ajack1/8inch(3.5mm)indiameter,isforconnectinganexternalmicrophone.

9Theheadphonejack,ajack1/8inch(3.5mm)indiameter,isforconnectinganexternalstereoheadphone.

164UserGuide

Rearview

ThinkPadPortReplicatorSeries3

1Thepowerjackisforconnectingtheacpoweradapter.

2TheEthernetconnectorisforconnectingtheThinkPadPortReplicatorSeries3toanEthernetLAN.

Theindicatorontheconnectoristhesameasthatonthecomputer.

Notes:

•YoucannotusetheTokenRingcableforthisconnector.

•Youcanusethisconnectorfora10BASE-T/100BASE-TX/1000BASE-TEthernet.

IfyouattachyourcomputertotheThinkPadPortReplicatorSeries3anduseanEthernetconnector,usethe

EthernetconnectorontheThinkPadPortReplicatorSeries3,nottheoneonthecomputer.

3TheUniversalSerialBusconnectorsareforconnectingUSB1.1andUSB2.0devices.

4Theexternalmonitorconnectorisforconnectinganexternalmonitor.

Note:IfyouattachyourcomputertotheThinkPadPortReplicatorSeries3anduseanexternalmonitor

connector,usetheexternalmonitorconnectorontheThinkPadPortReplicatorSeries3,nottheoneonthe

computer.

5Whenyouattachamechanicallocktothesecuritykeyhole,theejectbuttonislockedsothatthe

computercannotberemovedfromtheThinkPadPortReplicatorSeries3.

Chapter7.Enhancingyourcomputer165

ThinkPadMiniDockSeries3

1Thepowerjackisforconnectingtheacpoweradapter.

2TheDisplayPortisforconnectingadisplaydevice.

3ThedigitalvisualinterfaceconnectorisforconnectingamonitorthatsupportsSingle-LinkDVI.

Note:TheDVIconnectorprovidesadigitalinterfaceonly.Thisconnectorcanbeusedwithacomputerthat

supportsDVIviadockingonly.

4Theheadphonejack,ajack1/8inch(3.5mm)indiameter,isforconnectinganexternalstereoheadphone.

5Themicrophonejack,ajack1/8inch(3.5mm)indiameter,isforconnectinganexternalmicrophone.

6TheEthernetconnectorisforconnectingtheThinkPadMiniDockSeries3toanEthernetLAN.The

indicatorontheconnectoristhesameasthatonthecomputer.

Notes:

•YoucannotusetheTokenRingcableforthisconnector.

•Youcanusethisconnectorfora10BASE-T/100BASE-TX/1000BASE-TEthernet.

IfyouattachyourcomputertotheThinkPadMiniDockSeries3anduseanEthernetconnector,usethe

EthernetconnectorontheThinkPadMiniDockSeries3,nottheoneonthecomputer.

7TheUniversalSerialBusconnectorsareforconnectingUSB1.1andUSB2.0devices.

8Theexternalmonitorconnectorisforconnectinganexternalmonitor.

Note:IfyouattachyourcomputertotheThinkPadMiniDockSeries3anduseanexternalmonitorconnector,

usetheexternalmonitorconnectorontheThinkPadMiniDockSeries3,nottheoneonthecomputer.

9Whenyouattachamechanicallocktothesecuritykeyhole,theejectbuttonislockedsothatthe

computercannotberemovedfromtheThinkPadMiniDockSeries3.

166UserGuide

ThinkPadMiniDockPlusSeries3

1TheDisplayPortisforconnectingadisplaydevice.

2ThedigitalvisualinterfaceconnectorisforconnectingamonitorthatsupportsSingle-LinkDVI.

Note:TheDVIconnectorprovidesadigitalinterfaceonly.Thisconnectorcanbeusedwithacomputerthat

supportsDVIviadockingonly.

3TheDisplayPortisforconnectingadisplaydevice.

4ThedigitalvisualinterfaceconnectorisforconnectingamonitorthatsupportsSingle-LinkDVI.

Note:TheDVIconnectorprovidesadigitalinterfaceonly.Thisconnectorcanbeusedwithacomputerthat

supportsDVIviadockingonly.

5TheEthernetconnectorisforconnectingtheThinkPadMiniDockPlusSeries3toanEthernetLAN.

Theindicatorontheconnectoristhesameasthatonthecomputer.

Notes:

•YoucannotusetheTokenRingcableforthisconnector.

•Youcanusethisconnectorfora10BASE-T/100BASE-TX/1000BASE-TEthernet.

IfyouattachyourcomputertotheThinkPadMiniDockPlusSeries3anduseanEthernetconnector,usethe

EthernetconnectorontheThinkPadMiniDockPlusSeries3,nottheoneonthecomputer.

6TheUniversalSerialBusconnectorsareforconnectingUSB1.1andUSB2.0devices.

7Thepowerjackisforconnectingtheacpoweradapter.

8TheeSATAisforconnectinganeSATAdevice.

9Theexternalmonitorconnectorisforconnectinganexternalmonitor.

Note:IfyouattachyourcomputertotheThinkPadMiniDockPlusSeries3anduseanexternalmonitor

connector,usetheexternalmonitorconnectorontheThinkPadMiniDockPlusSeries3,nottheoneonthe

computer.

Chapter7.Enhancingyourcomputer167

10Whenyouattachamechanicallocktothesecuritykeyhole,theejectbuttonislockedsothatthe

computercannotberemovedfromtheThinkPadMiniDockPlusSeries3.

AttachingaThinkPadPortReplicatorSeries3,ThinkPadMiniDock

Series3,orThinkPadMiniDockPlusSeries3

ToattachyourcomputertoaThinkPadPortReplicatorSeries3,aThinkPadMiniDockSeries3,ora

ThinkPadMiniDockPlusSeries3,dothefollowing:

ThefollowingdrawingsarefortheThinkPadMiniDockSeries3ortheThinkPadMiniDockPlusSeries3.

TheprocedureisthesamefortheThinkPadPortReplicatorSeries3.

Notes:

•BeforeyouattachthecomputertoaThinkPadPortReplicatorSeries3,aThinkPadMiniDockSeries3,or

aThinkPadMiniDockPlusSeries3,disconnectanacpoweradapterfromthecomputer.

•Ifyourcomputerisoperating,makesurethatithasnishedanyoperationsinvolvingdevicesthatare

connectedtoaUSBconnectorandaUSB/eSATAconnector.Alsomakesurethatanyconnectionto

anEthernetporthasended.

•BeforeyouattachyourcomputertoaThinkPadMiniDockSeries3,oraThinkPadMiniDockPlusSeries

3),makesurethatthesystemlockkeyisinplaceandintheunlocked(horizontal)position.

1.Toattachyourcomputer,makesurethatthesystemlockkeyisinplaceandintheunlocked(horizontal)

positionfortheThinkPadMiniDockSeries3,ortheThinkPadMiniDockPlusSeries3.Makesurethat

themechanicallockisdetachedfortheThinkPadPortReplicatorSeries3.

168UserGuide

2.PressthebuttonoftheThinkPadMiniDockSeries3,ortheThinkPadMiniDockPlusSeries31.Pull

theslidingadjusterinthedirectionshownbythearrow2.

3.PutyourcomputerontheplatformoftheThinkPadMiniDockSeries3,ortheThinkPadMiniDockPlus

Series3,makingsurethatthetop-leftcornerofthecomputerisalignedtotheguideplateonthe

ThinkPadMiniDockSeries3,ortheThinkPadMiniDockPlusSeries3.

4.InsertyourcomputerintotheThinkPadMiniDockSeries3,ortheThinkPadMiniDockPlusSeries3,

alongthesurface,untilyouhearaclick.ThecomputerisnowattachedtotheThinkPadMiniDock

Series3,ortheThinkPadMiniDockPlusSeries3).

Note:IfthedockingindicatorisnotlightedafteryouattachtheThinkPadMiniDockSeries3,orthe

ThinkPadMiniDockPlusSeries3,yourcomputerisnotproperlyconnectedtothedock.Checkthe

acpoweradapterofthedock,ordisconnectandre-attachtheacpoweradapter.Thenattachyour

computertothedock.

Notes:

•IfyouattachtheThinkPadPortReplicatorSeries3,theThinkPadMiniDockSeries3,ortheThinkPadMini

DockPlusSeries3toyourcomputer,butdonotconnecttheacpoweradapterofthatattachmenttothe

powerjack,yourcomputergoesintobatterymode.

Chapter7.Enhancingyourcomputer169

•IfyourcomputerandtheThinkPadPortReplicatorSeries3,theThinkPadMiniDockSeries3,orthe

ThinkPadMiniDockPlusSeries3areconnectedtoseparateacpoweradapters,yourcomputergoesinto

batterymoderst,andthenshiftsintoacmode.

•Ifineitherofthetwoprecedingsituationsthebatteryofyourcomputerisdetached,orhasnobattery

charge,yourcomputershutsdown.

ConnectinganexternaldisplaytotheThinkPadMiniDockPlusSeries3

Group1(topgure)andGroup2(lowergure)areindependentofeachother.EachhasaDisplayPortanda

digitalvisualinterface.IfyouconnectadisplaytoaDisplayPortandaDVIthatareinthesamegroup,the

DisplayPortisinactive.

DetachingaThinkPadPortReplicatorSeries3,ThinkPadMiniDock

Series3,andThinkPadMiniDockPlusSeries3

TodetachyourcomputerfromtheThinkPadMiniDockSeries3,andtheThinkPadMiniDockPlusSeries3,

dothefollowing:

1.Makesurethat:

•ThedevicesconnectedtoUSBconnectorsarenotinuse.

•TheconnectiontoanEthernetporthasbeenended.

•ThedevicesconnectedtoaneSATAportarenotinuse(ThinkPadMiniDockPlusSeries3).

170UserGuide

2.MakesurethatthesystemlockkeyoftheThinkPadMiniDockSeries3,ortheThinkPadMiniDock

PlusSeries3isinplaceandintheunlocked(horizontal)position.

3.Presstheejectbutton1untilthecomputermovesup;then,graspbothsides,andremovethe

computer2.

TodetachyourcomputerfromtheThinkPadPortReplicatorSeries3,dothefollowing:

Notes:

•Ifyourcomputerisoperating,makesurethatithasnishedoperationsinvolvingdevicesthatare

connectedtotheUSBconnector.AlsomakesurethatanyEthernetconnectionisstopped.

•Makesurethatthebatterypackisfullycharged.

1.MakesurethatallejectabledevicesconnectedtotheThinkPadPortReplicatorSeries3arestopped.

Chapter7.Enhancingyourcomputer171

2.Presstheejectbutton1untilthecomputermovesup;then,graspbothsides,andremovethe

computer2.

Securityfeature

TheThinkPadPortReplicatorSeries3,theThinkPadMiniDockSeries3,ortheThinkPadMiniDockPlus

Series3hasasecuritykeyholeforamechanicallock.Byattachingamechanicallockwithcablethere,you

cansecuretheThinkPadPortReplicatorSeries3,theThinkPadMiniDockSeries3,ortheThinkPadMini

DockPlusSeries3toaheavyobject,suchasadesk.

IfyouusetheThinkPadPortReplicatorSeries3,andattachamechanicallock,theejectbuttonisalso

locked,sothatthecomputercannotbedetachedfromtheThinkPadPortReplicatorSeries3.

IfyouusetheThinkPadMiniDockSeries3ortheThinkPadMiniDockPlusSeries3,andattachamechanical

lock,theejectbuttonisnotlocked.Tolocktheejectbutton,usethesystemlockkey.

Lenovodoesnotofferamechanicallock.Youwillneedtopurchaseoneelsewhere.Youareresponsible

forevaluating,selecting,andimplementinganylockingdeviceandsecurityfeature.Lenovomakesno

comments,judgments,orwarrantiesaboutthefunction,quality,orperformanceofanylockingdeviceor

securityfeatures.

AttachamechanicallocktotheThinkPadMiniDockPlusSeries3asfollows:

172UserGuide

AttachamechanicallocktotheThinkPadMiniDockSeries3asfollows:

AttachamechanicallocktotheThinkPadPortReplicatorSeries3asfollows:

Chapter7.Enhancingyourcomputer173

Usingthesystemlockkey

Thesystemlockkeyhastwopositions,unlockedandlocked.

Whenthekeyisinthelockedposition,theejectbuttonoftheThinkPadMiniDockSeries3ortheThinkPad

MiniDockPlusSeries3islocked,andyoucannotremoveyourcomputer.Thekeylockindicatorlights

whentheejectbuttonislocked.

174UserGuide

Chapter8.Advancedconguration

Whileitisimportanttoprotectles,data,andsettingsthatareontheharddiskoronthesolidstatedrive,

youmayalsoneedtoinstallanewoperatingsystem,installnewdevicedrivers,updateyourUEFIBIOS,or

recoverpreinstalledsoftware.Thisinformationwillhelpyouhandleyourcomputerwithpropercareand

keepitintopworkingshape.

•“Installinganewoperatingsystem”onpage175

•“Installingdevicedrivers”onpage180

•“ThinkPadSetup”onpage183

•“Usingsystemmanagement”onpage199

Installinganewoperatingsystem

Ifyouinstallanewoperatingsysteminyourcomputer,youneedtoinstalltheSupplementlesandThinkPad

devicedriversforitatthesametime.Thenecessarylesarelocatedinthefollowingdirectoriesofyoursolid

statedriveorharddiskdrive:

•TheSupplementlesfortheoperatingsystemsupportedareintheC:\SWTOOLS\OSFIXESdirectory.

•ThedevicedriversfortheoperatingsystemsupportedareintheC:\SWTOOLS\DRIVERSdirectory.

•ThepreloadedsoftwareapplicationsareintheC:\SWTOOLS\APPSdirectory.

Notes:

•Theprocessofinstallingthenewoperatingsystemdeletesallthedataonyourharddisk,including

backupsorimagesthatwerestoredinahiddenfolderbyuseoftheRescueandRecoveryprogram.

•IfyoucannotndtheSupplementles,thedevicedrivers,andapplicationsoftwareyouneedonyour

harddiskdrive,orifyouwanttoreceiveupdatesandthelatestinformationaboutthem,goto:

http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix

Beforeyoubegin

Beforeyouinstalltheoperatingsystem,dothefollowing:

•CopyallthesubdirectoriesandlesintheC:\SWTOOLSdirectorytoaremovablestoragedevice,toavoid

losinglesduringtheinstallation.

•Printthesectionsyouwillbeusing.Gotothesectionfortheoperatingsystemyouareusing:

–“Windows7”onpage176

–“WindowsVista”onpage177

–“WindowsXP”onpage178

Notes:IfyourcomputerisaWindowsVistaSP2orWindows7model,

–32-bitversionsofWindowsdonotsupportUEFIBIOSfeatures.Only64-bitversionsofWindowscan

takeadvantageofthefeaturesenabledby64-bitUEFIBIOS.

–IfyouwanttostartWindowsRecoveryEnvironment(WinRE)using64-bitversionofMicrosoftWindows

InstallationDVD,youshouldnotchangetheinitialUEFI/LegacyBootsettinginThinkPadSetup.The

UEFI/LegacyBootsettingmustbethesameasitwaswhentheWindowsOSimagewasinstalled.Or,

youwillseeanerror.

Forthecountryorregioncoderequiredintheinstallation,useoneofthefollowing:

©CopyrightLenovo2011175

Countryorregion:Code

China:SC

Denmark:DK

Finland:FI

France:FR

Germany:GR

Italy:IT

Japan:JP

Netherlands:NL

Norway:NO

Spain:SP

Sweden:SV

TaiwanandHongKong:TC

UnitedStates:US

InstallingWindows7

Beforeyoustart,printtheseinstructions.

ToinstallWindows7anditsrelatedsoftwareonyourcomputer,doasfollows:

1.StarttheThinkPadSetup.

2.SelectStartupmenu.

3.SelectUEFI/LegacyBoot.

4.Dooneofthefollowing:

•IfyouwanttoinstalltheWindows732–bitoperatingsystem,selectLegacyOnlyorBoth.

•IfyouwanttoinstalltheWindows764–bitoperatingsysteminLegacymode,selectLegacyOnly.

•IfyouwanttoinstalltheWindows764–bitoperatingsysteminUEFImode,selectUEFIOnly.

5.PressF10.

6.ToinstallWindows7,inserttheDVDforWindows7intotheDVDdrive,andinstallWindows7fromthe

DVD.Thenrestartthecomputer,andfollowtheinstructionsonthescreen.

7.InstalltheIntelChipsetSupportforWindows2000/XP/Vista/7.Todothis,referto“InstallingIntel

ChipsetSupportforWindows2000/XP/Vista/7”onpage182.

8.Installdevicedrivers.Todothis,referto“Installingdriversandsoftware”onpage183.

InstallingRegistryPatchesforWindows7

InstallthefollowingRegistryPatches:

•RegistrypatchenablingWakeUponLANfromStandbyforEnergyStar

•FixforIssueofHDDwithHDDetection

ToinstalltheseRegistryPatches,goto:

http://www.lenovo.com/support

InstallingtheWindows7UpdateModulePackage

TheWindows7UpdateModulesareinthefollowingdirectory:

C:\SWTOOLS\OSFIXES\.

Thenameofeachsubfolderisthenumberofaxmodule.Forinformationabouteachxmodule,goto

theMicrosoftKnowledgeBasehomepageathttp://support.microsoft.com/,typethenumberofthex

moduleyouneedinthesearcheld,andclickSearch.

176UserGuide

Note:TheWebsiteaddressmightchangewithoutnotice.Ifthehomepageisnotdisplayed,searchforit

fromtheMicrosofttoppage.

Toinstallaxmodule,runtheEXEleinasubfolderandfollowtheinstructionsonthescreen.

Note:Ifyouremovetheharddiskdrivefromthecomputerwithasingle-coreprocessorandinstallitona

computerwithadual-coreprocessor,youcangetaccesstotheharddiskdrive.Theopposite,however,is

nottrue:Ifyouremovetheharddiskdrivefromacomputerwithadual-coreprocessorandinstallitona

computerwithasingle-coreprocessor,youcannotgetaccesstotheharddiskdrive.

InstallingWindowsVista

Beforeyoustart,printtheseinstructions.

Note:YourcomputersupportsWindowsVistawiththeServicePack2.BeforeyouinstallWindowsVista

ServicePack2,makesureyouinstalltheWindowsVistaServicePack1rst.

ToinstallWindowsVistaanditsrelatedsoftwareonyourcomputer,doasfollows:

1.StarttheThinkPadSetup.

2.SelectStartupmenu.

3.SelectUEFI/LegacyBoot.

4.Dooneofthefollowing:

•IfyouwanttoinstalltheWindowsVista32–bitoperatingsystem,selectLegacyOnlyorBoth.

•IfyouwanttoinstalltheWindowsVista64–bitoperatingsysteminLegacymode,selectLegacyOnly.

•IfyouwanttoinstalltheWindowsVista64–bitoperatingsysteminUEFImode,selectUEFIOnly.

5.PressF10.

6.InserttheDVDforWindowsVistaintegratedwithServicePack1intotheDVDdrive,andrestartthe

computer.

7.CompletetheinstallationofWindowsVistaServicePack1byfollowingOSinstallinginstructions.

8.InstalltheWindowsVistaServicePack2.YoucaninstalltheWindowsVistaServicePack2usingthe

WindowsVistaServicePack2InstallationCDordownloaditfromeitherMicrosoftDownloadCenteror

MicrosoftWindowsupdateWebsite.

9.InstalltheIntelChipsetSupportforWindows2000/XP/Vista/7.Todothis,referto“InstallingIntel

ChipsetSupportforWindows2000/XP/Vista/7”onpage182.

10.Installdevicedrivers.Todothis,referto“Installingdriversandsoftware”onpage183.

InstallingRegistryPatchesforWindowsVista

InstallthefollowingRegistryPatches:

•RegistryPatchenablingDeviceInitiatedPowerManagementonSATA

•RegistryPatchenablingUSBS3PowerManagement

•RegistrypatchtochangeIDLEIRPtimingbyFingerprintreader

•RegistrypatchenablingWakeUponLANfromStandbyforEnergyStar

•RegistrypatchtoimproveUSBdevicedetectiononresumefromsleep

•FixforIssueofHDDwithHDDetection

ToinstalltheseRegistryPatches,goto:

http://www.lenovo.com/support

Chapter8.Advancedconguration177

InstallingtheWindowsVistaUpdateModulePackage

TheWindowsVistaUpdateModulesareinthefollowingdirectory:

C:\SWTOOLS\OSFIXES\.

Thenameofeachsubfolderisthenumberofaxmodule.Forinformationabouteachxmodule,goto

theMicrosoftKnowledgeBasehomepageathttp://support.microsoft.com/,typethenumberofthex

moduleyouneedinthesearcheld,andclickSearch.

Note:TheWebsiteaddressmightchangewithoutnotice.Ifthehomepageisnotdisplayed,searchforit

fromtheMicrosofttoppage.

Toinstallaxmodule,runthe.exeleinasubfolderandfollowtheinstructionsonthescreen.

Note:Ifyouremovetheharddiskdrivefromthecomputerwithasingle-coreprocessorandinstallitona

computerwithadual-coreprocessor,youcangetaccesstotheharddiskdrive.Theopposite,however,is

nottrue:Ifyouremovetheharddiskdrivefromacomputerwithadual-coreprocessorandinstallitona

computerwithasingle-coreprocessor,youcannotgetaccesstotheharddiskdrive.

InstallingWindowsXP

Beforeyoustart,printtheseinstructions.

Note:OnlyThinkPadX220andThinkPadX220isupportWindowsXP.

Note:YourcomputersupportsWindowsXPwithServicePack3.BeforeyouinstalltheWindowsXPService

Pack3,makesureyouinstalltheWindowsXPServicePack2rst.

YoumustinstallIntelRapidStorageTechnologyDriverbeforeinstallingtheoperatingsystem.Toinstallit,you

mayneedtoattachadiskettedrivetoyourcomputer.Ifyouhaveadiskettedrive,followtheprocedurebelow.

Beforeinstallingtheoperatingsystem,installIntelRapidStorageTechnologyDriverasfollows:

Note:BesuretoinstallIntelRapidStorageTechnologyDriverbeforeinstallingtheoperatingsystem.

Otherwiseyourcomputerwillnotrespond;itwillonlydisplayabluescreen.

1.Attachadiskettedrivetoyourcomputer.

2.CopyIntelRapidStorageTechnologyDriverfromC:\SWTOOLS\DRIVERS\IMSMtoadiskette.

3.TomakesurethatSATAAHCIisenabled,starttheThinkPadSetup.

4.SelectCong.

5.SelectSerialATA(SATA).

6.SelectAHCI.

7.Changethestartupsequenceofyourcomputer.SelectStartupmenu.

8.SelectUEFI/LegacyBoot.

9.SelectBothorLegacyOnly.

10.PressF10.

11.InserttheCDforWindowsXPintegratedwithServicePack2intotheCDorDVDdrive,andrestartthe

computer.

12.Toinstallathird-partySCSIdriverrst,pressF6.

13.Whenprompted,selectSforSpecifyAdditionalDevice.

14.Whenprompted,insertthediskettethatyoucreatedinstep2,andpressEnter.

15.Scrollthelistofdrivers.IftheSATAsettingofyoucomputerissettoAHCI,selectIntel®Mobile

ExpressChipsetSATAAHCIController.

178UserGuide

16.Tocontinuetheinstallation,pressEnteragain.Leavethedisketteinthedriveuntilthenextreboot;the

softwaremayneedtobecopiedfromthedisketteagainwhenthelesarecopiedduringsetup.

17.CompletetheinstallationofWindowsXPServicePack2byfollowingOSinstallinginstructions.

18.InstallWindowsXPServicePack3.YoucaninstalltheWindowsXPServicePack3usingtheWindows

XPServicePack3InstallationCDordownloaditfromeitherMicrosoftDownloadCenterorMicrosoft

WindowsupdateWebsite.

19.InstalltheIntelChipsetSupportforWindows2000/XP/Vista/7.Todothis,referto“InstallingIntel

ChipsetSupportforWindows2000/XP/Vista/7”onpage182.

20.ApplythePCMCIAPowerPolicyRegistryPatch.Todothis,gotoC:\SWTOOLS\OSFIXES\PCMCIAPW\,

double-clickinstall.bat.Thenfollowtheinstructionsthatappearonthescreen.

21.Installdevicedrivers.Todothis,referto“Installingdriversandsoftware”onpage183.

Ifyoudonothaveadiskettedrive,youcaninstallIntelRapidStorageTechnologyDriverbythefollowing

alternativeprocedure:

Note:IfyouselectAHCIforSerialATA(SATA)intheThinkPadSetupbeforeinstallingIntelRapidStorage

TechnologyDriver,yourcomputerwillnotrespond;itwillonlydisplayabluescreen.

1.StarttheThinkPadSetup.

2.SelectCong.

3.SelectSerialATA(SATA).

4.SelectCompatibility.

5.Changethestartupsequenceofyourcomputer.SelectStartupmenu.

6.SelectUEFI/LegacyBoot.

7.SelectLegacyOnlyorBoth.

8.PressF10.

9.InserttheinstallationCDforWindowsXPintegratedwithServicePack2intotheCDorDVDdrive,and

restartthecomputer.

10.CompletetheinstallationofWindowsXPServicePack2byfollowingOSinstallinginstructions.

11.InstallWindowsXPServicePack3.YoucaninstalltheWindowsXPServicePack3usingtheWindows

XPServicePack3InstallationCDordownloaditfromeitherMicrosoftDownloadCenterorMicrosoft

WindowsupdateWebsite.

12.RunIntelRapidStorageTechnologyDriver.Todothis,gotoC:\DRIVERS\WIN\IRST\PREPARE,and

double-clickinstall.cmd.

13.Turnthecomputeroffandthenonagain.

14.StarttheThinkPadSetup.

15.SelectCong.

16.SelectSerialATA(SATA).

17.SelectAHCI.

18.StartWindowsXP.TheWelcometotheFoundNewHardwareWizardappears.

19.SelectNo,notthistime,andthenclickNext.

20.SelectInstallfromalistorspeciclocation(Advanced),andthenclickNext.

21.SelectSearchforthebestdriverintheselocations.ThenselectIncludethislocationinthesearch:,

specifythepath,C:\DRIVERS\WIN\IRST,andclickNext.TheCompletingtheFoundNewHardware

Wizardappears.

22.ClickFinish.

Chapter8.Advancedconguration179

23.WhentheSystemSettingsChangewindowappears,clickYes.Thecomputerrestarts.

24.InstalltheIntelChipsetSupportforWindows2000/XP/Vista/7.Todothis,referto“InstallingIntel

ChipsetSupportforWindows2000/XP/Vista/7”onpage182.

25.ApplythePCMCIAPowerPolicyRegistryPatch.Todothis,gotoC:\SWTOOLS\OSFIXES\PCMCIAPW\,

double-clickinstall.bat,andthenfollowtheinstructionsthatappearonthescreen.

26.Installdevicedrivers.Todothis,referto“Installingdriversandsoftware”onpage183.

Installingdevicedrivers

Toinstalldevicedrivers,refertothewebsite:

http://www.lenovo.com/support

Installingthedriverforthe4-in-1MediaCardReader

Tousethe4-in-1MediaCardReader,youneedtodownloadandinstalltheRicohMultiCardReaderDriver

forWindowsXP/Vistax86/x64.Todownloadit,gotoLenovoWebsiteat:

http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix

Note:IfyouareinstallingWindowsXPanew,besuretoinstallRICOHSD/MMCBusHost

AdapterdriverforWindows2000/XP77sp05wwrst.Todownloadit,visitLenovoWebsite

athttp://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix,andthen

installthedriver.

Toinstallthedriver,doasfollows:

1.ClickStart➙AllPrograms➙Accessories➙CommandPrompt.TheDOSpromptwindowappears.

2.TypeStandardInstall.batattheDOSprompt.TheWelcometotheDeviceDriverInstallationWizardfor

theRICOHMediaDriveropens.

3.ClickNext.Ifthedevicedriverisalreadyinstalled,clickNo.Otherwise,followtheinstructionson

thescreen.

InstallingthedriverforUSB3.0

IfyourcomputersupportsUSB3.0,andyouhavereinstalledtheoperatingsystem,youneedtodownload

andinstalltheUSB3.0drivertousetheUSB3.0.Dothefollowing:

ForWindows7andWindowsVista

1.AccessLenovoWebsiteat

http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=HOME-LENOVO

Whenyougettothesite,ndyourmodelanddisplaythedriverlinks.

2.SelecttheUSB3.0driverfor32-bitor64-bitandextractittoyourlocalharddisk.

3.Double-clickSetup.exeinC:\DRIVERS\WIN\USB3.0\.

4.ClickNext.Ifthedevicedriverisalreadyinstalled,clickCancel.Followtheinstructionsonthescreen

untiltheinstallationisnished.

ForWindowsXP

1.AccessLenovoWebsiteat

http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=HOME-LENOVO.

Whenyougettothesite,ndyourmodelanddisplaythedriverlinks.

2.SelecttheUSB3.0driverfor32-bitandextractittoyourlocalharddisk.

3.Double-clickSetup.exeinC:\DRIVERS\WIN\USB3.0\.

180UserGuide

4.ClickNext.Ifthedevicedriverisalreadyinstalled,clickCancel.Followtheinstructionsonthescreen

untiltheinstallationisnished.

InstallingThinkPadMonitorFileforWindows2000/XP/Vista/7

ThinkPadMonitorFileforWindows2000/XP/Vista/7isinthefollowingdirectory:

C:\SWTOOLS\DRIVERS\MONITOR.

Note:Ifyoucannotndthisdirectoryonyourharddiskdriveorsolidstatedrive,downloadtheThinkPad

MonitorFileforWindows2000/XP/Vista/7fromtheThinkPadWebsiteat:

http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix

Note:Beforeyouinstallthisle,makesurethatthecorrectvideodriverhasbeeninstalled.

ForWindows7

1.Right-clickonthedesktop,andclickPersonalize.

2.ClickDisplayattheleft.

3.ClickChangedisplaysettings.

4.ClickAdvancedSettings.

5.ClicktheMonitortab.

6.ClickProperties.

7.ClicktheDrivertab.

8.ClickUpdateDriver.

9.SelectBrowsemycomputerfordriversoftware,andthenclickLetmepickfromalistofdevice

driversonmycomputer.

10.ClickHaveDisk.

11.Specifypath“C:\SWTOOLS\DRIVERS\MONITOR”tothismonitorINFthenclickOpen.

12.ClickOK.

13.Conrmthecorrectdisplaytype,thenclickNext.

14.Windowshasnishedinstalling.ClickClose.

15.ClickCloseforDisplayProperties.

16.ClickOKintheMonitortab.

17.ClickOKandclosetheDisplaySettingswindow.

ForWindowsVista

1.Right-clickonthedesktop,andclickPersonalize.

2.ClickDisplaySettings.TheDisplaySettingswindowopens.

3.ClickAdvancedSettings.

4.ClicktheMonitortab.

5.ClickProperties.(ForWindowsVista,alsoclickContinue.)

6.ClicktheDrivertab.

7.ClickUpdateDriver.

8.SelectBrowsemycomputerfordriversoftware,andthenclickLetmepickfromalistofdevice

driversonmycomputer.

9.ClickHaveDisk.

10.Specifypath“C:\SWTOOLS\DRIVERS\MONITOR”tothismonitorINFthenclickOpen.

Chapter8.Advancedconguration181

11.ClickOK.

12.Conrmthecorrectdisplaytype,thenclickNext.

13.Windowshasnishedinstalling.ClickClose.

14.ClickCloseforDisplayProperties.

15.ClickOKintheMonitortab.

16.ClickOKandclosetheDisplaySettingswindow.

ForWindowsXP

1.Right-clickonthedesktopandselectPropertiesfromthepop-upmenu.

2.SelecttheSettingstab.

3.ClicktheAdvancedtab.

4.SelecttheMonitortab.

5.SelectPlugandPlayMonitorfromthemonitortypelist.

6.ClickProperties.

7.SelecttheDrivertabandclickUpdateDriver.TheHardwareUpdateWizardstarts.

8.SelectNo,notthistimeforWindowsUpdateconnection,andthenclickNext.

9.SelectInstallfromalistorspeciclocation(Advanced).

10.ClickNext.

11.SelectDon'tsearch,Iwillchoosethedrivertoinstall.

12.ClickNext.

13.ClickHaveDisk.

14.ClickBrowse.

15.Specify“C:\SWTOOLS\DRIVERS\MONITOR”aslocationdirectoryandselectTPLCD.INF.

16.ClickOK.

17.SystemwillshowThinkPadDisplay.ClickNext.SystemwillcopyThinkPadMonitorINFleandcolor

prole.

18.ClickFinishandthenClose.

19.ClicktheColorManagementtab.

20.ClickAdd.

21.SelectTPFLX.ICMorTPLCD.ICMandclickAdd.

22.ClickOKandclosetheDisplayPropertieswindow.

InstallingIntelChipsetSupportforWindows2000/XP/Vista/7

Beforeyoubegin

Beforeyouinstalltheoperatingsystem,CopyallthesubdirectoriesandlesintheC:\SWTOOLSdirectorytoa

removablestoragedevice,toavoidlosinglesduringtheinstallation.

ToinstallIntelChipsetSupportforWindows2000/XP/Vista/7,dothefollowing:

1.RestoreC:\SWTOOLSfromthebackupcopyyoumadebeforestartingtheinstallation.

2.Runinnst_autol.exeinC:\SWTOOLS\DRIVERS\INTELINF.

182UserGuide

Installingdriversandsoftware

ThedevicedriversareprovidedintheC:\SWTOOLS\DRIVERSdirectoryonyourharddiskdrive.Youwillalso

needtoinstallapplicationsoftware,whichisprovidedintheC:\SWTOOLS\APPSdirectoryonyourharddisk

drive.Todothis,refertotheinstructionsin“Reinstallingpreinstalledapplicationsanddevicedrivers”on

page114.

Note:IfyoucannotndtheSupplementles,devicedrivers,andapplicationsoftwareyouneedonyour

harddiskdrive,orifyouwanttoreceiveupdatesandthelatestinformationaboutthem,refertotheThinkPad

Websiteat:

http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix

ThinkPadSetup

Yourcomputerprovidesaprogram,calledThinkPadSetup,thatenablesyoutoselectvarioussetup

parameters.

TostartThinkPadSetup,doasfollows:

1.Toprotectyourselfagainstaccidentallossofdata,backupyourcomputerregistry.See“Performing

backupandrecoveryoperations”onpage111.

2.Ifthediskettedriveisconnectedtothecomputer,removeanydiskettefromthediskettedrive,and

thenturnoffthecomputer.

3.Turnonthecomputer.Whenthelogoscreenisdisplayed,presstheF1key.TheThinkPadSetupopens.

Ifyouhavesetasupervisorpassword,theThinkPadSetupmenuappearsafteryouenterthepassword.

YoucanstarttheThinkPadSetupbypressingEnterinsteadofenteringthesupervisorpassword;

however,youcannotchangetheparametersthatareprotectedbythesupervisorpassword.Formore

information,referto“UsingPasswords”onpage91.

AnexampleoftheThinkPadSetupmenuisshownasbelow:

Chapter8.Advancedconguration183

4.Usingthecursorkeys,movetoanitemyouwanttochange.Whentheitemyouwantishighlighted,

pressEnter.Asubmenuisdisplayed.

5.Changetheitemsyouwishtochange.Tochangethevalueofanitem,press+/-.Iftheitemhasa

submenu,youcandisplayitbypressingEnter.

6.PressEsctoexitfromthesubmenu.

7.Ifyouareinanestedsubmenu,pressEscrepeatedlyuntilyoureachtheThinkPadSetupmenu.

Note:Ifyouneedtorestorethesettingstotheiroriginalstateasofthetimeofpurchase,pressF9to

loadthedefaultsettings.YoucanalsoselectanoptionintheRestartsubmenutoloadthedefault

settingsordiscardthechanges.

8.SelectRestart.Movethecursortotheoptionyouwantforrestartingyourcomputer;thenpressEnter.

Yourcomputerrestarts.

Congmenu

Ifyouneedtochangethecongurationofyourcomputer,selectCongfromtheThinkPadSetupmenu.

Notes:

•Thedefaultsettingsarealreadyoptimizedforyou.Ifyouconsiderchangingthecomputerconguration,

proceedwithextremecaution.Settingthecongurationincorrectlymightcauseunexpectedresults.

•Ineachsubmenu,presstheEnterkeytoshowselectableoptionsandselectadesiredoptionbyusing

cursorkey,ortypedesiredvaluesfromthekeyboarddirectly.

Thefollowingsubmenuisdisplayed:

•Network:SettheLANrelatedfunctions.

•USB:EnableordisableUSBrelatedfunctions.

•Keyboard/Mouse:Setthekeyboardandthemouserelatedfunctions.

•Display:Specifythesettingsfordisplayoutput.

•Power:Setpowermanagementrelatedfunctions.

•BeepandAlarm:Enableordisabletheaudiorelatedfunctions.

•SerialATA(SATA):Specifythesettingsfortheharddiskdrive.

•CPU:SpecifythesettingsfortheCPU.

•IntelAMT:SettheIntel®AMTrelatedfunctions.

Dateandtimemenu

Ifyouneedtosetthecurrentdateandtimeofyourcomputer,selectDate/TimefromtheThinkPadSetup

menu.Thefollowingsubmenuisdisplayed:

•SystemDate

•SystemTime

Tochangethedateandtime,dothefollowing:

1.Usingtheupanddownarrowkeys,selecttheitemtochange-dateortime.

2.PressTab,ShiftTab,orEntertoselectaeld.

3.Typethedateortime.

Note:Anotherwaytoadjustdateandtimeispressthe-or+key.

184UserGuide

Securitymenu

Ifyouneedtosetthesecurityfeaturesofyourcomputer,selectSecurityfromtheThinkPadSetupmenu.

Notes:

•Thedefaultsettingsarealreadyoptimizedforyou.Ifyouconsiderchangingthecomputerconguration,

proceedwithextremecaution.Settingthecongurationincorrectlymightcauseunexpectedresults.

•Ineachsubmenu,youcanenableafunctionbyselectingEnabled,ordisableitbyselectingDisabled.

Thefollowingsubmenuisdisplayed:

•Password:Setapasswordrelatedfunctions.

•Fingerprint:Setthengerprintreaderrelatedfunctions.

•SecurityChip:Setthesecuritychiprelatedfunctions.

•UEFIBIOSUpdateOption:SpecifythesettingsforFlashUEFIBIOSupdate.

•MemoryProtection:SpecifythesettingsfortheDataExecutionPreventionfeature.

•Virtualization:EnableordisablethesettingsforIntelVirtualizationTechnologyandIntelVT-dFeature.

•I/OPortAccess:EnableordisabletheaccesstoindividualI/Oports.

•Anti-Theft:EnableordisableUEFIBIOSinterfacetoactivateAnti-Theftservices,suchasIntelATand

Computrace.

Tosetapasswordrelatedfunctions,gototheSecuritymenuandselectPassword.Thefollowingsubmenu

isdisplayed:

•HardwarePasswordManager

•SupervisorPassword

•LockUEFIBIOSSettings

•SetMinimumLength

•Passwordatunattendedboot

•Passwordatrestart

•Power-OnPassword

•HardDiskxPassword

Notes:

•HardDisk1meanstheharddiskdrivebuiltintoyourcomputer.

•HardDisk2appearsonthePasswordsubmenuonlyifaharddiskdriveisinstalledintheserialUltrabay

enhanced.

IfyouselectandenableHardwarePasswordManager,youcanmanageyourpower-onpassword,

supervisorpassword,andyourharddiskpasswordsbythemanagementserver.Bydefault,thisisset

toEnabled.

LockUEFIBIOSSettingsenableordisablethefunctionthatprotectsitemsintheThinkPadSetupfrom

beingchangedbyauserwhodoesnothavethesupervisorpassword.Bydefault,thisissettoDisabled.

Ifyousetthesupervisorpasswordandenablethisfunction,noonebutyoucanchangeanyitemsinthe

ThinkPadSetup.

IfyouselectSetMinimumLength,youcanspecifyaminimumlengthforpower-onpasswordsandhard

diskpasswords.Bydefault,thisissettoDisabled.Ifyousetthesupervisorpasswordandspecifya

minimumlengthforpasswords,noonebutyoucanchangethelength.

Chapter8.Advancedconguration185

IfyouselectandenablePasswordatunattendedboot,apasswordpromptisdisplayedwhenthecomputer

isturnedon,fromeitherapower-offstateorhibernation,byanunattendedeventsuchasWakeonLAN®.If

youselectDisabled,nopasswordpromptisdisplayed;thecomputergoesaheadandloadstheoperating

system.Topreventunauthorizedaccess,settheuserauthenticationontheoperatingsystem.

IfyouselectandenablePasswordatrestart,apasswordpromptisdisplayedwhenyourestartthe

computer.IfyouselectDisabled,nopasswordpromptisdisplayed;thecomputergoesaheadandloadsthe

operatingsystem.Topreventunauthorizedaccess,settheuserauthenticationontheoperatingsystem.

Startupmenu

Youmayneedtochangethestartupsequenceofyourcomputer.Forexample,ifyouhavedifferentoperating

systemsondifferentdevices,youcanhavethesystemstartupfromeitherofthem.

Attention:Afteryouchangeyourstartupsequence,youmustbeextremelycarefulnottospecifyawrong

deviceduringacopy,asave,oraformatoperation.Ifyouspecifyawrongdevice,yourdataandprograms

mightbeerasedoroverwritten.

Attention:IfyouareusingtheBitLockerdriveencryption,youshouldnotchangethestartupsequence.

BitLockerdriveencryptiondetectsthechangeofstartupsequenceandlocksthecomputerfrombooting.

Changingthestartupsequence

SelectingtheStartuptodisplaytheBootsubmenu.

Tochangethestartupsequence,dothefollowing:

1.SelectBoot;thenpressEnter.

•YoucanusetheBootsubmenutospecifythestartupsequencethatrunswhenyouturnonthe

power.Referto“Bootsubmenu”onpage186.

•YoucanusetheNetworkBoottospecifythetopprioritybootdevicethatrunswhenWakeon

LANiscommonlyusedbyLANadministratorsincorporatenetworkstogetremoteaccesstoyour

computer.Referto“NetworkBoot”onpage187.

2.Selectthedeviceyouwanttostartrst.

UsethesekeystosettheorderthattheUEFIBIOSwillusewhenstartinganoperatingsystem:

•+or-keymovesthedeviceupordown.

3.PressF10tosavethechangesandrestartthesystem.

Tochangethestartupsequencetemporarilysothatthesystemstartsupfromadifferentdrive,dothe

following:

1.Turnoffthecomputer.

2.Turnonthecomputer;then,whilethe“Tointerruptnormalstartup,presstheblueThinkVantagebutton”

messageisdisplayedatthelower-leftofthescreen,pressF12.

3.SelectthedeviceyouwanttostartrstfromtheBootmenu.

Note:TheBootmenuisalsoshownwhenthesystemcannotbootfromanydevicesoroperating

systemwasnotfound.

Bootsubmenu

Thefollowinglist,showingtheorderinwhichdeviceswillbestartedup,isalwaysdisplayed.Evendevices

thatarenotattachedtoorinstalledonyourcomputerarelisted.Foreachdevicethatisattachedtoor

installedonthecomputer,informationaboutitispresentedafterthecolon.

1.USBCD:

186UserGuide

2.USBFDD:

3.ATAPICD0:

4.ATAHDD0:

5.ATAHDD1:

6.ATAHDD2:

7.USBHDD:

8.PCILAN:

9.ATAPICD1:

10.ATAPICD2:

11.ATAHDD3:

12.ATAHDD4:

13.OtherCD:

14.OtherHDD:

NetworkBoot

UsetheNetworkBoottoselectthebootdevicewhenthesystemwakesfromLAN.IfWake-on-LANis

enabled,thenetworkadministratorcanturnonallofthecomputersinaLANremotelybyuseofnetwork

managementsoftware.

OtheritemsintheStartupmenu

ThefollowingitemsarealsodisplayedintheStartupmenuoftheThinkPadSetup:

•UEFI/LegacyBoot:Selectsystembootcapability.

•UEFI/LegacyBootPriority:SelectpriorityofbootoptionbetweenUEFIandLegacy.

•BootMode:Enableordisablethediagnosticsbootmode.

•OptionKeyDisplay:Choosewhethertoshowtheoptionkeymessagewhenthesystemisbooted.

•BootdeviceListF12Option:Choosewhethertoshowthepop-uplistofthebootdevices.

•BootOrderLock:EnableordisabletheBootPriorityOrderlock.

Restartmenu

IfyouneedtoclosetheThinkPadSetupandrestartthesystem,selectRestartfromtheThinkPadSetup

menu.Thefollowingsubmenuisdisplayed:

•ExitSavingChanges:Restartthesystemaftersavingthechanges.

•ExitDiscardingChanges:Restartthesystemwithoutsavingthechanges.

•LoadSetupDefaults:Loadthedefaultsettingthatwasineffectatthetimeofpurchase.

•DiscardChanges:Discardthechanges.

•SaveChanges:Savethechanges.

ThinkPadSetupitems

Thefollowingtablesshowthecontentsofthe“Congmenuitems”onpage188,the“Securitymenuitems”

onpage194,andthe“Startupmenu”onpage198oftheThinkPadSetup.

Note:Someitemsaredisplayedonthemenuonlyifthecomputersupportsthecorrespondingfeatures.

Notes:

Chapter8.Advancedconguration187

•Enabledmeansthatthefunctioniscongured.

•Disabledmeansthatthefunctionisnotcongured.

•Defaultvaluesareinboldface.

Congmenuitems

Table6.Congmenuitems

MenuitemSubmenuitemSelectionComments

WakeOnLAN•Disabled

•AConly

•ACandBattery

EnablethesystemtoPower

onwhentheEthernet

controllerreceivesamagic

packet.

Ifyouselect“ACOnly”,

WakeOnLANisenabled

onlywhenacpoweradapter

isattached.

Ifyouselect“ACand

Battery”,WakeOnLANis

enabledwithanypower

sources.

Note:ACisrequiredwith

magicpackettypeWake

OnLAN.

Note:WakeOnLAN

functiondoesnotwork

whenaharddiskpassword

isset.

Network

EthernetLANOptionROM•Disabled

•Enabled

LoadtheEthernetLAN

OptionROMtoenable

startupfromanintegrated

networkdevice.

USBUEFIBIOSSupport•Disabled

•Enabled

Enableordisableboot

supportforUSBdiskette,

USBmemorykey,andUSB

opticaldrive.

AlwaysOnUSB•Disabled

•Enabled

Ifyouselect“Enabled”,the

externalUSBdevicescan

bechargedviaUSBports

evenwhenthesystemisin

lowpowermode(standby,

hibernate,orpower-off).

USB

188UserGuide

Table6.Congmenuitems(continued)

MenuitemSubmenuitemSelectionComments

AlwaysOnUSBChargein

offmode

•Disabled

•Enabled

Ifyouselect“Enabled”,the

AlwaysOnUSBconnector

enablesyoutocharge

somedevices,suchasiPod

andiPhoneandBlackBerry

smartphones.

Note:Ifyouwanttocharge

thesedeviceswhenyour

computerisinhibernation

modeorpoweredoff,you

willneedtoopenthePower

Managerprogramand

congurecorresponding

settingstoenablethe

AlwaysOnUSBconnector

function.Fordetails

abouthowtoenablethe

AlwaysOnUSBconnector

function,refertotheonline

helpofthePowerManager

program.

TrackPoint•Disabled

•Enabled

Enableordisablethe

built-inTrackPoint.

Note:Ifyouwanttouse

anexternalmouse,select

“Disabled.”

TouchPad•Disabled

•Enabled

Enableordisablethe

built-intouchpad.

Note:Ifyouwanttouse

anexternalmouse,select

“Disabled.”

FnandCtrlKeyswap•Disabled

•Enabled

Ifyouselect“Enabled”,the

FnkeyworksastheCtrl

key,andtheCtrlkeyworks

astheFnkey.

Note:Evenwhen

“Enabled”isselected,

youneedtopresstheFn

keytoreturnthecomputer

fromsleepmodetonormal

operation.

Keyboard/Mouse

Chapter8.Advancedconguration189

Table6.Congmenuitems(continued)

MenuitemSubmenuitemSelectionComments

FnKeyLock•Disabled

•Enabled

Ifyouselect“Enabled”,

youcanpresstheFnkey

tokeepitinapressed

condition,andthenpress

thedesiredfunctionkey.

Theactionisequivalentto

pressingtherequired

keyandtheFnkey

simultaneously.Ifyou

presstheFnkeytwice,the

stateislockeduntilyou

presstheFnkeyagain.

ThinkPadNumLock•Independent

•Synchronized

Ifyouselect“Independent”,

NumLockonyour

computercanbedisabled

independentlyregardless

oftheNumLockstateof

theexternalkeyboard.If

NumLockonthecomputer

isenabled,NumLockon

theexternalkeyboardwill

alsobeenabled.

Ifyouselect

“Synchronized”,NumLock

onyourcomputerand

NumLockontheexternal

keyboardaresynchronized.

Power-OnNumLock•Automatic

•On

•Off

Ifyouselect“Automatic”,

NumLockisenabled

whenfullsizekeyboardis

attached.

Ifyouselect“On”,

NumLockisalways

enabled.

Ifyouselect“Off”,

NumLockisalways

disabled.

Note:Power-OnNumLock

willbedisplayedifyou

select“Synchronized”at

theThinkPadNumLock.

190UserGuide

Table6.Congmenuitems(continued)

MenuitemSubmenuitemSelectionComments

BootDisplayDevice•ThinkPadLCD

•Analog(VGA)

•DigitalonThinkPad

•Digital1ondock

•Digital2ondock

Selectthedisplaydevice

thatistobeactiveatboot

time.Thisselectionis

effectiveforboottime,

passwordprompt,and

ThinkPadSetup.

“DigitalonThinkpad”

isDisplayPortonyour

computer.

“Digial1ondock”and

“Digital2ondock”are

DisplayPortorDVIon

dockingstation.

GraphicsDevice•IntegratedGraphics

•DiscreteGraphics

•NVIDIAOptimus

IntegratedGraphicswill

achievelongerbatterylife,

andDiscreteGraphics

enhancesperformance.

NVIDIAOptimusrunsas

IntegratedGraphicsmode

andDiscreteGraphicsis

enabledondemand.

Note:NVIDIAOptimus

modeshouldonlybe

selectedifyouareusinga

Windows7model.

Display

OSDetectionforNVIDIA

Optimus

•Disabled

•Enabled

SystemBIOSautomatically

switchesGraphicsdevice

settingtoNVIDIAOptimus

modeiftheOSsupports

thefeature,andtoDiscrete

GraphicsiftheOSdoesnot

supportit.

IntelSpeedStep®

technology(Intel

SpeedStepmounted

modelsonly)

•Disabled

•Enabled

ModeforAC

•MaximumPerformance

•BatteryOptimized

ModeforBattery

•MaximumPerformance

•BatteryOptimized

SelectthemodeofIntel

SpeedSteptechnologyat

runtime.

MaximumPerformance:

Alwayshighestspeed

BatteryOptimized:Always

lowestspeed

Disabled:Noruntime

support,lowestspeed

Power

Chapter8.Advancedconguration191

Table6.Congmenuitems(continued)

MenuitemSubmenuitemSelectionComments

AdaptiveThermal

Management

SchemeforAC

•MaximizePerformance

•Balanced

SchemeforBattery

•MaximizePerformance

•Balanced

Thisselectsathermal

managementschemeto

use.

MaximizePerformance:

ReducesCPUthrottling

Balanced:Balances

sound,temperatureand

performance

Note:Eachschemeaffects

fansound,temperature,

andperformance.

OpticalDriveSpeed•HighPerformance

•Normal

•Silent

Setthespeedofoptical

drivetothedesired

performance.

CPUPowerManagement•Disabled

•Enabled

Enableordisablethepower

savingfeaturethatstop

themicroprocessorclock

automaticallywhenthere

arenosystemactivities.

Normally,itisnotnecessary

tochangethesetting.

PCIExpressPower

Management

•Disabled

•Enabled

Enableordisableafeature

thatautomaticallyadjusts

powermanagementwhen

thereisnoPCIExpress

activity.Normally,itisnot

necessarytochangethe

setting.

PowerOnwithACAttach•Disabled

•Enabled

Enableordisableafeature

thatpowersonthesystem

whenACisattached.

Ifyouselect“Enabled”,the

systemispoweredonwhen

ACisattached.Whenthe

systemisinhibernatestate,

thesystemresumes.

Ifyouselect“Disabled”,the

systemisnotpoweredon

norresumedwhenACis

attached.

192UserGuide

Table6.Congmenuitems(continued)

MenuitemSubmenuitemSelectionComments

PowerControlBeep•Disabled

•Enabled

Ifthisfunctionisenabled,

abeepsoundswhenthe

computerentersapower

managementmode,whenit

resumesoperationalmode,

andwhentheacpower

adapterisconnectedor

disconnected.

LowBatteryAlarm•Disabled

•Enabled

Enableordisablethelow

batteryalarm.

PasswordBeep•Disabled

•Enabled

Enablethisoptiontohave

abeepsoundwhenthe

systemiswaitingfora

power-on,harddisk,or

supervisorpassword.

Differentbeepswillbe

soundedwhentheentered

passwordmatchesordoes

notmatchthecongured

password.

BeepandAlarm

KeyboardBeep•Enabled

•Disabled

Enableordisablekeyboard

beepwhenunmanageable

keycombinationsare

pressed.

SerialATA(SATA)SATAControllerMode

Option

•Compatibility

•AHCI

•RAID

SelectSATAcontroller

operationmode.Ifyour

systemsupportsRAID,

select“RAID.”Ifyouselect

“Compatibilitymode”,

serialSATAcontroller

operatesincompatibility

mode.

CoreMulti-Processing•Disabled

•Enabled

Enableordisableadditional

executioncoreunitswithin

aCPU.

Note:Ifyouareusinga

computerwithasingle-core

processor,thisitemdoes

notappear.

Note:ForCore

Multi-Processing,refer

totheinstructionsin

“InstallingWindowsXP”on

page178.

CPU

IntelHyper-Threading

Technology

•Disabled

•Enabled

Enableordisableadditional

logicalprocessorswithina

processorcore.

Chapter8.Advancedconguration193

Table6.Congmenuitems(continued)

MenuitemSubmenuitemSelectionComments

IntelAMTControl•Disabled

•Enabled

Ifyouselect“Enabled”,Intel

AMT(ActiveManagement

Technology)iscongured

andadditionalsetupitems

areprovidedinMEBx

(ManagementEngineBIOS

Extension)Setup.

Note:YoucanenterMEBx

Setupmenubypressing

Ctrl-Pkeycombinationin

StartupInterruptMenu.To

displaytheStartupInterrupt

Menu,pressThinkVantage

buttonorEnterkeyduring

POST.

CIRATimeout0-255Settimeoutoptionfor

CIRAconnectiontobe

established.1though254

secondsareselectable.

Ifyouselect“0”,use60

secondsasdefaulttimeout

value.

Ifyouselect“255”,waiting

timeforestablishinga

connectionisunlimited.

IntelAMT

ConsoleType•PC-ANSI

•VT100+

•VT-UTF8

Selecttheconsoletypefor

AMT.

Note:Thisconsoletype

shouldmatchtheIntelAMT

remoteconsole.

Securitymenuitems

Table7.Securitymenuitems

MenuitemSubmenuitemSelectionComments

PasswordReferto“Securitymenu”

onpage185and“Using

passwords”onpage91.

PredesktopAuthentication•Disabled

•Enabled

Enableordisablengerprint

authenticationbeforethe

operatingsystemisloaded.

ReaderPriority•External➙Internal

•InternalOnly

IfExternal➙Internal

isselected,anexternal

ngerprintreaderisused

ifattached.Otherwise,an

internalngerprintreader

isused.IfInternalOnly

isselected,aninternal

ngerprintreaderisused.

Fingerprint

194UserGuide

Table7.Securitymenuitems(continued)

MenuitemSubmenuitemSelectionComments

SecurityMode•Normal

•High

Ifngerprintauthentication

fails,youcanstillstart

thecomputerbyentering

apassword.Ifyouhave

selected“Normal”,entera

power-onpasswordora

supervisorpassword;ifyou

haveselected“High”,enter

asupervisorpassword.

PasswordAuthentication•Disabled

•Enabled

Enableordisablepassword

authentication.Ifhigh

securitymodeisselected,

thisitemappears.

ResetFingerprintData•EnterThisoptionisusedtoerase

allngerprintdatastored

inthengerprintreader

andresetsettingstothe

factorystate(ex.Power-on

security,LEDs,etc.)As

aresult,anypower-on

securityfeaturespreviously

enabledwillnotbeable

toworkuntiltheyare

re-enabledinthengerprint

software.

SecurityChip•Active

•Inactive

•Disabled

Ifyouselect“Active”,

SecurityChipisfunctional.

Ifyouselect“Inactive”,

SecurityChipisvisible,but

isnotfunctional.Ifyou

select“Disabled”,Security

Chipishiddenandisnot

functional.

SecurityReportingOptionsEnableordisablethe

followingSecurity

ReportingOptions.

•BIOSROMString

Reporting:BIOStext

string

•ESCDReporting:

Extendedsystem

congurationdata

•CMOSReporting:

CMOSdata

•NVRAMReporting:

Securitydatastoredin

theAssetID

•SMBIOSReporting:

SMBIOSdata

SecurityChip

Chapter8.Advancedconguration195

Table7.Securitymenuitems(continued)

MenuitemSubmenuitemSelectionComments

ClearSecurityChip•EnterCleartheencryptionkey.

Note:Onlyifyouselect

“Active”forSecurityChip,

thisitemappears.

IntelTXTFeature•Disabled

•Enabled

EnableordisableIntel

TrustedExecution

Technology.

FlashBIOSUpdatingby

End-Users

•Disabled

•Enabled

Ifyouselect“Enabled”,

alluserscanupdatethe

UEFIBIOS.Ifyouselect

“Disabled”,onlytheperson

whoknowssupervisor

passwordcanupdatethe

UEFIBIOS.

UEFIBIOSUpdateOption

FlashOverLAN•Disabled

•Enabled

Enableyourcomputer's

UEFIBIOStobeupdated

(ashed)overanactive

networkconnection.

MemoryProtectionExecutionPrevention•Disabled

•Enabled

Somecomputerviruses

andwormscausememory

bufferstooverowby

runningcodewhereonly

dataisallowed.Ifthe

DataExecutionPrevention

featurecanbeusedwith

youroperatingsystem,then

byselecting“Enabled”you

canprotectyourcomputer

againstattacksbysuch

virusesandworms.Ifafter

choosing“Enabled”you

ndthatanapplication

programdoesnotrun

correctly,select“Disabled”

andresetthesetting.

IntelVirtualization

Technology

•Disabled

•Enabled

Ifyouselect“Enabled,”

aVMM(VirtualMachine

Monitor)canutilizethe

additionalhardware

capabilitiesprovided

byIntelVirtualization

Technology.

Virtualization

IntelVT-dFeature•Disabled

•Enabled

IntelVT-disIntel

VirtualizationTechnology

forDirectedI/O.When

enabled,aVMMcanutilize

theplatforminfrastructure

forI/Ovirtualization.

196UserGuide

Table7.Securitymenuitems(continued)

MenuitemSubmenuitemSelectionComments

EthernetLAN•Disabled

•Enabled

Ifyouselect“Enabled”,you

canusetheEthernetLAN

device.

WirelessLAN•Disabled

•Enabled

Ifyouselect“Enabled”,you

canusetheWirelessLAN

device.

WiMAX•Disabled

•Enabled

Ifyouselect“Enabled”,you

canusetheWiMAXdevice.

WirelessWAN•Disabled

•Enabled

Ifyouselect“Enabled”,you

canusetheWirelessWAN

device.

Bluetooth•Disabled

•Enabled

Ifyouselect“Enabled”,

youcanusetheBluetooth

device.

Modem•Disabled

•Enabled

Ifyouselect“Enabled”,you

canusetheModemdevice.

USBPort•Disabled

•Enabled

Ifyouselect“Enabled”,you

canusetheUSBport.

IEEE1394•Disabled

•Enabled

Ifyouselect“Enabled”,

youcanusetheIEEE1394

(Firewire)device.

ExpressCardSlot•Disabled

•Enabled

Ifyouselect“Enabled”,you

canusetheExpressCard

Slot.

Ultrabay(HDD/Optical)•Disabled

•Enabled

Ifyouselect“Enabled”,

youcanusetheUltrabay

(HDD/Optical)device.

eSATAPort•Disabled

•Enabled

Ifyouselect“Enabled”,you

canusetheeSATAPort.

MemoryCardSlot•Disabled

•Enabled

Ifyouselect“Enabled”,

youcanusethe

MemoryCardslot(SD

Card/MultiMediaCard).

IntegratedCamera•Disabled

•Enabled

Ifyouselect“Enabled”,

youcanusetheIntegrated

Camera.

Microphone•Disabled

•Enabled

Ifyouselect“Enabled”,you

canusetheMicrophone

(Internal,External,or

Line-In).

I/OPortAccess

FingerprintReader•Disabled

•Enabled

Ifyouselect“Enabled”,

youcanusethengerprint

reader.

Chapter8.Advancedconguration197

Table7.Securitymenuitems(continued)

MenuitemSubmenuitemSelectionComments

IntelATModuleActivation•Disabled

•Enabled

•PermanentlyDisabled

EnableordisabletheUEFI

BIOSinterfacetoactivate

IntelATmodulethatisan

optionalAnti-Theftservice

fromIntel.

Note:IfyousettheIntel

ATmoduleactivationto

“PermanentlyDisabled”,

youwillbeunabletoenable

thissettingagain.

Anti-Theft

ComputraceModule

Activation

•Disabled

•Enabled

•PermanentlyDisabled

EnableordisabletheUEFI

BIOSinterfacetoactivate

Computracemodule.

Computraceisanoptional

monitoringservicefrom

AbsoluteSoftware.

Note:Ifyousetthe

Computracemodule

activationto“Permanently

Disabled”,youwillbe

unabletoenablethis

settingagain.

Startupmenuitems

Table8.Startupmenuitems

MenuitemSelectionComments

BootReferto“Startupmenu”onpage186.

NetworkBootReferto“Startupmenu”onpage186.

UEFI/LegacyBoot•Both

•UEFIOnly

•LegacyOnly

Selectsystembootcapability.

•Both:Systemwillbootby

followingUEFI/LegacyBoot

Prioritysetting.

•UEFIOnly:Systemwillbootfrom

UEFIenabledOS.

•LegacyOnly:Systemwillboot

fromanyOSotherthanUEFI

enabledOS.

Note:Ifyouselect“UEFIOnly”,

systemcannotbootfromthe

bootabledeviceswhichdonothave

UEFIenabledOS.

UEFI/LegacyBootPriority•UEFIFirst

•LegacyFirst

Selectpriorityofbootoptionbetween

UEFIandLegacy.

198UserGuide

Table8.Startupmenuitems(continued)

MenuitemSelectionComments

BootMode•Quick

•Diagnostics

Note:Youcanalsoenterthe

“Diagnostic”modebypressingEsc

duringPOST.

ScreenduringPOST:

•Quick:ThinkPadLogoscreenis

displayed.

•Diagnostics:Textmessagesare

displayed.

OptionKeysdisplay(ThinkVantage

buttonmessage)

•Disabled

•Enabled

Ifyouselect“Disabled”,the“To

interruptnormalstartup,pressthe

blueThinkVantagebutton.”message

isnotdisplayedduringPOST.

BootDeviceListF12Option•Disabled

•Enabled

Ifyouselect“Enabled”,theF12key

isrecognizedandtheBootMenuis

displayed.

BootOrderLock•Disabled

•Enabled

Ifyouselect“Enabled”,theBoot

PriorityOrderislockedforyourfuture

use.

UpdatingyoursystemUEFIBIOS

TheUniedExtensibleFirmwareInterface(UEFI)BIOSisapartofthesystemprogramsthatmakeupthe

basiclayerofsoftwarebuiltintoyourcomputer.UEFIBIOStranslatestheinstructionsfromothersoftware

layers.

Yourcomputersystemboardhasamodulecalledelectricallyerasableprogrammableread-onlymemory

(EEPROM,alsoreferredtoasashmemory).YoucanupdateUEFIBIOSandtheConguration/ThinkPad

SetupProgrambystartingyourcomputerwithaashupdateopticaldiscor.ashupdatetoolapplication

runningontheWindwosenvironment.

Insomeinstanceswhenyouaddsoftware,hardware,oradevicedriver,youmaybeinformedthatyouneed

toupdateyourUEFIBIOSinorderforthenewadditiontoworkproperly.

ToupdateyourUEFIBIOS,visitthisWebsiteat

http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix

Thenfollowtheinstructionsonthescreen.

Usingsystemmanagement

Thissectionisintendedprimarilyfornetworkadministrators.

Yourcomputerisdesignedformanageability,sothatyoucanredirectmoreofyourresourcestobetter

meetyourbusinessobjectives.

Thismanageability,or“TotalCostofOwnership”(TCO),enablesyoutoremotelypoweronyourcomputer,

formattheharddiskdrive,installthesoftwareofyourchoice(forexample,WindowsXPwithuserand

system-managementapplications),andhavethecomputerstartupandfunctioninthesamewayasan

ordinarydesktopPC.

Oncethecomputerisconguredandoperational,youcanmanageitbyuseofsoftwareandmanageability

featuresalreadyintegratedintotheclientsystemandthenetwork.

Chapter8.Advancedconguration199

Systemmanagement

CheckthefollowingtopicstolearnmoreaboutfeaturesofSystemManagement:

•DesktopManagementInterface

•PrebooteXecutionEnvironment

•WakeonLAN

•Resumeonincomingcall

•AssetIDEEPROM

DesktopManagementInterface

ThesystemBIOS(UEFIBIOS)ofyourcomputersupportsaninterfacecalledSystemManagementBIOS

ReferenceSpecication(SMBIOS)V2.6.1.SMBIOSprovidesinformationaboutthehardwarecomponents

ofyoursystem.ItistheresponsibilityoftheBIOStosupplythisdatabasewithinformationaboutitself

andthedevicesonthesystemboard.Thisspecicationdocumentsthestandardsforgettingaccessto

thisBIOSinformation.

PrebooteXecutionEnvironment

PrebooteXecutionEnvironment(PXE)technologymakesyourcomputermoremanageable(itisPXE

2.1-compliant)byenablingittoboot(loadanoperatingsystemoranotherexecutableimage)fromaserver.

YourcomputersupportsthePCfunctionsthatPXErequires.Forexample,withtheappropriateLANcard,

yourcomputercanbebootedfromthePXEserver.

Note:RemoteProgramLoad(RPL)cannotbeusedwithyourcomputer.

WakeonLAN

AnetworkadministratorcanuseWakeonLANtoturnonacomputerfromamanagementconsole.

WhenWakeonLANisusedwithnetworkmanagementsoftware,manyfunctions,suchasdatatransfer,

softwareupdates,andFlashBIOSupdates,canbeperformedremotelywithoutremoteattendance.This

updatingcanbedoneafternormalworkinghoursandonweekends,tosavetimeandincreaseproductivity.

Usersarenotinterruptedduringnormalworkinghours,andLANtrafciskepttoaminimum.

IfacomputeristurnedonbytheWakeonLANfunction,theNetworkbootsequenceisused.

Resumeonincomingcall

IfyourcomputerisconnectedtoatelephonelineandyouhavespeciedResumeonincomingcall,itwill

returnfromsleep(standby)modetonormaloperationwhenatelephonecallcomesin.

Toenableyourcomputertowakeupfromsleep(standby)mode,dothefollowing:

ForWindows7andWindowsVista:

1.ClickStart,andthenclickControlPanel.

2.ClickHardwareandSound.

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconrmation,typethe

passwordorprovideconrmation.TheDeviceManagerwindowopens.

4.Double-clickModems(inWindowsVista,clickthe+markforModems),andthenclickyourmodem.

5.ClickthePowerManagementtab.

6.SelecttheAllowthisdevicetowakethecomputercheckbox.

ForWindowsXP:

200UserGuide

1.ClickStart,andthenclickControlPanel.

2.ClickPerformanceandMaintenance.

3.ClickSystem.

4.ClicktheHardwaretab.

5.ClicktheDeviceManagerbutton.TheDeviceManagerwindowopens.

6.Clickthe+markforModems,andthenclickyourmodem.

7.ClickAction,andthenclickProperties.

8.ClickthePowerManagementtab.

9.SelecttheAllowthisdevicetobringthecomputeroutofStandbycheckbox.

AssetIDEEPROM

TheAssetIDEEPROMcontainsinformationaboutthesystem,includingitscongurationandtheserial

numbersofkeycomponents.Italsoincludesanumberofblankeldsinwhichyoucanrecordinformation

abouttheendusersinyournetwork.

Settingmanagementfeatures

Toenablethenetworkadministratortocontrolyourcomputerremotely,youmustcongurethenetwork

interfacebysettingthesystem-managementfeaturesintheThinkPadSetup.ThatThinkPadSetupcontains

thefollowingfunctions:

•WakeonLAN

•Networkbootsequence

•Flashupdate

Ifanadministrator'spassword(supervisorpassword)hasbeenset,youwillneedtospecifyitwhenyoustart

theThinkPadSetup,sothatyoucanusethesefunctions.

WakeonLAN

WhentheWakeonLANfeatureisenabledonacomputerthatisconnectedtoaLAN,anetworkadministrator

canstartthecomputerremotelyfromamanagementconsole,usingremotenetwork-managementsoftware.

SettingupintheThinkPadSetup

ToenableordisableWakeonLAN,gototheThinkPadSetupmenu.Whenyourcomputerisnotunderthe

networkadministrator'ssystemmanagement,youcandisableWakeonLAN.

Tosetthisfunction,dothefollowing:

1.StarttheThinkPadSetupmenu.

2.SelectCong.

3.TheCongsubmenuappears.

4.SelectNetwork.

5.TheNetworkitemsubmenuappears.

6.ForWakeOnLAN,selectoneofthefollowing:ACOnly,ACandBattery,orDisabled.

7.PressF10.

NetworkBootsequence

Whenyourcomputeristurnedonremotely,systemwilltrytobootfromthedevicethatisselectedby

NetworkBootsetting,andthenfollowthebootorderlistintheBootmenu.

Chapter8.Advancedconguration201

Todeneasequence:

1.OntheThinkPadSetupmenu,selectStartup.TheStartupsubmenuappears.

2.SelectNetworkBootandpressEnterkeytoshowpop-upbootdevicelist.

3.Selectabootdevicefromthelisttomakeitastopbootpriority.

4.PressF10.

Note:Ifyouwanttoinitializethesettingtoreturntothedefaultstartupsequence,pressF9.Thedefault

settingsareautomaticallyreloaded.

Flashupdate

WhenaFlashUEFIBIOSupdatefromthenetworkisenabled,anetworkadministratorcanremotely

updatethesystemprogramsinyourcomputerfromamanagementconsole.Thefollowingrequirements

mustbemet:

•UpdateFlashfromnetworkmustalsobeenabled;theprocedureisgivenbelow.

•YourcomputermustbestartedovertheLAN.

•YourcomputermustbeengagedinaPrebooteXecutionEnvironment.

•Network-managementsoftwaremustbeinstalledintheremoteadministrator'scomputer.

ToenableordisabletheFlashupdatefromthenetworksetting,dothefollowing:

1.OntheThinkPadSetupmenu,selectSecurity.TheSecuritysubmenuappears.

2.SelectUEFIBIOSUpdateOption.TheUEFIBIOSUpdateOptionsubmenuappears.

3.ForFlashOverLAN,selecteitherEnabledorDisabled.

4.PressF10.

202UserGuide

Chapter9.Preventingproblems

AnimportantpartofowningaThinkPadnotebookismaintenance.Withpropercare,youcanavoid

commonproblems.Thefollowingsectionsprovideinformationthatcanhelpyoutokeepyourcomputer

runningsmoothly.

•“Generaltipsforpreventingproblems”onpage203

•“Makingsuredevicedriversarecurrent”onpage204

•“Takingcareofyourcomputer”onpage205

Generaltipsforpreventingproblems

1.Checkthecapacityofyourharddiskdrivefromtimetotime.Iftheharddiskdrivegetstoofull,Windows

willslowdownandmightproduceerrors.

Note:InWindows7andWindowsVista,clickStart➙Computer.InWindowsXP,clickStart➙

MyComputer.

2.Emptyyourrecyclebinonaregularbasis.

3.Usediskdefragmenttoolregularlyonyourharddiskdrivetoimprovedataseekandreadtimes.

4.Tofreeupdiskspace,uninstallunusedapplicationprograms.

Note:Youmightalsowanttolookforapplicationprogramduplicationoroverlappingversions.

5.CleanoutyourInbox,Sent,andTrashfoldersfromyoure-mailclientprogram.

6.Atleastonceaweek,makeapointtobackupyourdata.Ifcriticaldataispresent,itisagoodidea

toperformadailybackup.Lenovohasmanybackupoptionsavailableforyourcomputer.Rewritable

opticaldrivesareavailableformostmachinesandareeasilyinstalled.

7.UseorscheduleSystemRestoretotakeasystemsnapshotperiodically.Formoreinformationabout

SystemRestoreseeChapter5“Recoveryoverview”onpage109.

8.UpdatedevicedriversandUEFIBIOSwhenneeded.

9.Proleyourmachineathttp://www.lenovo.com/think/supporttokeepuptodatewithcurrentdrivers

andrevisions.

10.Keepuptodatefordevicedriversonothernon-Lenovohardware.Youmightwanttoreadthedevice

driverinformationreleasenotespriortoupdatingforcompatibilityorknownissues.

11.Keepalogbook.Entriesmightincludemajorhardwareorsoftwarechanges,driverupdates,minor

issuesyouhaveexperiencedandhowyouresolvedthem.

12.Ifyoueverneedtorunarecoveryonyourcomputertoreturnthepreloadontothemachine,the

followingtipsmighthelpalongtheway:

•Removeallexternaldevicessuchastheprinter,keyboard,etc.

•Makesurethatyourbatteryischargedandthatyouhavetheacpowerconnected.

•BootintotheThinkPadSetupandloadthedefaultsettings.

•Restartthemachineandstarttherecovery.

•Ifyourmachineusesdiscsastherecoverymedia,DONOTremovethediscfromthedriveuntil

promptedtodoso.

13.Forsuspectedharddiskdriveissues,referto“Diagnosingproblems”onpage209andrunLenovo

ThinkVantageToolboxforadiagnostictestofthedrivepriortocallingtheCustomerSupportCenter.

Ifyourcomputerdoesnotstartup,downloadthelestocreateabootableself-testmediafromthe

followingWebsite:http://www.lenovo.com/hddtest.Runthetestandrecordanymessagesorerror

codes.Ifthetestreturnsanyfailingerrorcodesormessages,calltheCustomerSupportCenterwiththe

codesormessagesandthecomputerinfrontofyou.Atechnicianwillassistyoufurther.

©CopyrightLenovo2011203

14.Ifrequired,youcanndyourcountry'sCustomerSupportCenteratthefollowingWebaddress:

http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=migr-4hwse3.When

callingtheCustomerSupportCenter,pleasemakesureyouhaveyourmachinemodeltype,serial

numberandthecomputerinfrontofyou.Also,ifthemachineisproducingerrorcodes,itishelpfulto

havetheerrorscreenonorthemessagewrittendown.

Makingsuredevicedriversarecurrent

Devicedriversareprogramsthatcontaininstructionsfortheoperatingsystemabouthowtooperateor

“drive”acertainpieceofhardware.Eachhardwarecomponentonyourcomputerhasitsownspecicdriver.

Ifyouaddanewcomponent,theoperatingsystemneedstobeinstructedonhowtooperatethatpiece

ofhardware.Afteryouinstallthedriver,theoperatingsystemcanrecognizethehardwarecomponent

andunderstandhowtouseit.

Note:Becausedriversareprograms,likeanyotherleonyourcomputer,theyaresusceptibletocorruption

andmightnotperformproperlyifcorruptionoccurs.

Itisnotalwaysnecessarytodownloadthelatestdrivers.However,youshoulddownloadthelatestdriver

foracomponentifyounoticepoorperformancefromthatcomponentorifyouaddedanewcomponent.

Thismayeliminatethedriverasthepotentialcauseoftheproblem.

GettingthelatestdriversfromtheWebsite

YoucandownloadandinstallupdateddevicedriversfromtheLenovoWebsitebydoingthefollowing:

1.ConnecttotheInternet.

2.Goto:

http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix

EntertheproductnumberofthecomputerorclickDetectmysystemonthescreen.

3.ClickDownloadsanddrivers.

4.Followthedirectionsonthescreenandinstallthenecessarysoftware.

GettingthelatestdriversusingSystemUpdate

TheSystemUpdateprogramhelpsyoukeepthesoftwareonyoursystemup-to-date.Updatepackagesare

storedonLenovoserversandcanbedownloadedfromtheLenovoSupportWebsite.Updatepackagescan

containapplications,devicedrivers,UEFIBIOSashes,orsoftwareupdates.WhentheSystemUpdate

programconnectstotheLenovoSupportWebsite,theSystemUpdateprogramautomaticallyrecognizes

themachinetypeandmodelofyourcomputer,theinstalledoperatingsystem,andthelanguageofthe

operatingsystemtodeterminewhatupdatesareavailableforyourcomputer.TheSystemUpdateprogram

thendisplaysalistofupdatepackagesandcategorizeseachupdateascritical,recommended,and

optionaltohelpyouunderstandtheimportance.Youhavecompletecontrolofwhichupdatestodownload

andinstall.Afteryouselecttheupdatepackagesyouwant,theSystemUpdateprogramautomatically

downloadsandinstallstheupdateswithoutanyfurtherinterventionfromyou.

TheSystemUpdateprogramispreinstalledonyourcomputerandisreadytorun.Theonlyprerequisiteis

anactiveInternetconnection.Youcanstarttheprogrammanually,oryoucanusetheschedulefeature

toenabletheprogramtosearchforupdatesautomaticallyatspeciedintervals.Youalsocanpredene

scheduledupdatestosearchbyseverity(criticalupdates,criticalandrecommendedupdates,orallupdates)

sothelistyouchoosefromcontainsonlythoseupdatetypesthatareofinteresttoyou.

FormoreinformationabouthowtousetheSystemUpdate,referto“SystemUpdate”onpage38.

204UserGuide

Takingcareofyourcomputer

Althoughyourcomputerisdesignedtofunctionreliablyinnormalworkenvironments,youneedtouse

commonsenseinhandlingit.Byfollowingtheseimportanttips,youwillgetthemostuseandenjoyment

outofyourcomputer.

Becarefulaboutwhereandhowyouwork

•Storepackingmaterialssafelyoutofthereachofchildrentopreventtheriskofsuffocationfromplastic

bags.

•Keepyourcomputerawayfrommagnets,activatedcellularphones,electricalappliances,orspeakers

(within13cmor5inch).

•Avoidsubjectingyourcomputertoextremetemperatures(below5°C/41°Forabove35°C/95°F).

•Someappliances,suchascertainportabledesktopfansorairpuriers,canproducenegativeions.Ifa

computerisclosetosuchanappliance,andisexposedforanextendedtimetoaircontainingnegative

ions,itmaybecomeelectrostaticallycharged.Suchachargemaybedischargedthroughyourhands

whenyoutouchthekeyboardorotherpartsofthecomputer,orthroughconnectorsonI/Odevices

connectedtoit.Eventhoughthiskindofelectrostaticdischarge(ESD)istheoppositeofadischargefrom

yourbodyorclothingtothecomputer,itposesthesameriskofacomputermalfunction.

Yourcomputerisdesignedandmanufacturedtominimizeanyeffectsofelectrostaticcharge.Anelectrostatic

chargeaboveacertainlimit,however,canincreasetheriskofESD.Therefore,whenusingthecomputer

closetoanappliancethatcanproducenegativeions,givespecialattentiontothefollowing:

•Avoiddirectlyexposingyourcomputertotheairfromanappliancethatcanproducenegativeions.

•Keepyourcomputerandperipheralsasfaraspossiblefromsuchanappliance.

•Whereverpossible,groundyourcomputertofacilitatesafeelectrostaticdischarge.

Note:Notallsuchappliancescauseasignicantelectrostaticcharge.

Begentlewithyourcomputer

•Avoidplacinganyobjects(includingpaper)betweenthedisplayandthekeyboardorthepalmrest.

•Yourcomputerdisplayisdesignedtobeopenedandusedatanangleslightlygreaterthan90degrees.

Donotopenthedisplaybeyond180degrees,asthismightdamagethecomputerhinge.

•Donotturnyourcomputeroverwhiletheacpoweradapterispluggedin.Thiscouldbreaktheadapter

plug.

Carryyourcomputerproperly

•Beforemovingyourcomputer,besuretoremoveanymedia,turnoffattacheddevices,anddisconnect

cordsandcables.

•Whenpickingupyouropencomputer,holditbythebottom.Donotpickuporholdyourcomputerby

thedisplay.

Handlestoragemediaanddrivesproperly

•Ifyourcomputercomeswithanopticaldrive,donottouchthesurfaceofadiscorthelensonthetray.

•WaituntilyouheartheCDorDVDclickintothecenterpivotofthedrivebeforeclosingthetray.

•Onyourcomputer,useonlyopticaldrivesdesignedforusewiththeserialUltrabayenhanced.

Note:Youcaninstalla9.5-mm-thickserialUltrabayslimora12.7-mm-thickserialUltrabayenhanced

deviceintheserialUltrabayenhanced.

Chapter9.Preventingproblems205

•Wheninstallingtheharddiskdrive,solidstatedrive,oropticaldrive,followtheinstructionsshippedwith

yourhardware,andapplypressureonlywhereneededonthedevice.

•Turnoffyourcomputerifyouarereplacingtheharddiskdriveorsolidstatedrive.

•Whenreplacingtheprimaryharddiskdriveorsolidstatedrive,reattachthecoverofthedriveslot.

•Storeyourexternalandremovableharddiskoropticaldrivesintheappropriatecontainersorpackaging

whentheyarenotbeingused.

•Beforeyouinstallanyofthefollowingdevices,touchametaltableoragroundedmetalobject.Thisaction

reducesanystaticelectricityfromyourbody.Thestaticelectricitycoulddamagethedevice.

–Memorymodule

–Mini-PCICard

–ExpressCard

–CompactFlash

–Smartcard

–MemoryCard,suchasSDCard,SDHCCard,SDXCCard,andMultiMediaCard.

Note:Notalllisteddevicesareincludedinyourcomputer.

Thisactionreducesanystaticelectricityfromyourbody.Thestaticelectricitycoulddamagethedevice.

•Whentransferringdatatoorfromaashmediacard,suchasanSDcard,donotputyourcomputer

insleep(standby)orhibernationmodebeforethedatatransferiscomplete.Todosomightcause

damagetoyourdata.

Takecareinsettingpasswords

•Rememberyourpasswords.Ifyouforgetasupervisororharddiskpassword,Lenovowillnotresetit,and

youmighthavetoreplaceyoursystemboard,orharddiskdriveorsolidstatedrive.

Careforthengerprintreader

Thefollowingactionscoulddamagethengerprintreaderorcauseitnottoworkproperly:

•Scratchingthesurfaceofthereaderwithahard,pointedobject.

•Scrapingthesurfaceofthereaderwithyourngernailoranythinghard.

•Usingortouchingthereaderwithadirtynger.

Ifyounoticeanyofthefollowingconditions,gentlycleanthesurfaceofthereaderwithadry,soft,lint-free

cloth:

•Thesurfaceofthereaderisdirtyorstained.

•Thesurfaceofthereaderiswet.

•Thereaderoftenfailstoenrollorauthenticateyourngerprint.

Registeryourcomputer

•RegisteryourThinkPadproductswithLenovo(refertotheWebpage:http://www.lenovo.com/register).

Thiscanhelpauthoritiesreturnyourcomputertoyouifitislostorstolen.Registeringyourcomputeralso

enablesLenovotonotifyyouaboutpossibletechnicalinformationandupgrades.

Besurenottomodifyyourcomputer

•OnlyanauthorizedThinkPadrepairtechnicianshoulddisassembleandrepairyourcomputer.

•Donotmodifyortapethelatchestokeepthedisplayopenorclosed.

206UserGuide

Tipsonusingthebuilt-inmodem

•Yourcomputermodemmayuseonlyananalogtelephonenetwork,orpublic-switchedtelephonenetwork

(PSTN).DonotconnectthemodemtoaPBX(privatebranchexchange)oranyotherdigitaltelephone

extensionlinebecausethiscoulddamageyourmodem.Analogphonelinesareoftenusedinhomes,

whiledigitalphonelinesareoftenusedinhotelsorofcebuildings.Ifyouarenotsurewhichkindof

phonelineyouareusing,contactyourtelephonecompany.

•YourcomputermighthavebothanEthernetconnectorandamodemconnector.Ifso,besuretoconnect

yourcommunicationcabletothecorrectone.

DANGER

Toavoidtheriskofelectricalshock,donotconnectthetelephonecabletotheEthernet

connector.

Cleaningthecoverofyourcomputer

Occasionallycleanyourcomputerasfollows:

1.Prepareamixtureofagentlekitchen-usedetergent(onethatdoesnotcontainabrasivepowderor

strongchemicalssuchasacidoralkaline).Use5partswaterto1partdetergent.

2.Absorbthediluteddetergentintoasponge.

3.Squeezeexcessliquidfromthesponge.

4.Wipethecoverwiththesponge,usingacircularmotionandtakingcarenottoletanyexcessliquiddrip.

5.Wipethesurfacetoremovethedetergent.

6.Rinsethespongewithcleanrunningwater.

7.Wipethecoverwiththecleansponge.

8.Wipethesurfaceagainwithadry,softlint-freecloth.

9.Waitforthesurfacetodrycompletelyandremoveanybersfromthecloth.

Cleaningyourcomputerkeyboard

1.Applysomeisopropylrubbingalcoholtoasoft,dust-freecloth.

2.Wipeeachkeytopsurfacewiththecloth.Wipethekeysonebyone;ifyouwipeseveralkeysatatime,

theclothmayhookontoanadjacentkeyandpossiblydamageit.Makesurethatnoliquiddripsonto

orbetweenthekeys.

3.Allowtodry.

4.Toremoveanycrumbsordustfrombeneaththekeys,youcanuseacamerablowerwithabrush

orcoolairfromahairdryer.

Note:Avoidsprayingcleanerdirectlyontothedisplayorthekeyboard.

Cleaningyourcomputerdisplay

1.Gentlywipethedisplaywithadry,softlint-freecloth.Ifyouseeascratchlikemarkonyourdisplay,

itmightbeastaintransferredfromthekeyboardortheTrackPointpointingstickwhenthecoverwas

pressedfromtheoutside.

2.Wipeordustthestaingentlywithasoft,drycloth.

3.Ifthestainremains,moistenasoft,lint-freeclothwithwaterora50-50mixtureofisopropylalcoholand

waterthatdoesnotcontainimpurities.

4.Wringoutasmuchoftheliquidasyoucan.

Chapter9.Preventingproblems207

5.Wipethedisplayagain;donotletanyliquiddripintothecomputer.

6.Besuretodrythedisplaybeforeclosingit.

208UserGuide

Chapter10.Troubleshootingcomputerproblems

Thischapterprovidesinformationonhelpingyoursolvecomputerproblems.

•“Diagnosingproblems”onpage209

•“Troubleshooting”onpage210

Diagnosingproblems

Ifyouexperienceproblemswithyourcomputer,usethefollowingprocedureasastartingpointforsolving

them.

•Ifyoucanstartuptheoperatingsystem,see“UsingLenovoThinkVantageToolbox”onpage209.

•Ifyoucannotstartuptheoperatingsystem,see“UsingtheIn-ROMDiagnosticsprogram”onpage.

UsingLenovoThinkVantageToolbox

Note:IfyoursystemisrunningandUserGuideisaccessible,seeUserGuide.

Ifyourcomputerisnotoperatingproperly,youmaybeabletodiagnosetheproblembyhavingLenovo

ThinkVantageToolboxtestcomponentsofyourcomputer.

Tostartthisprogram,doasfollows:

ForWindows7:

1.ClickStart.

2.MovethepointertoControlPanel,toSystemandSecurity,andthentoLenovo'sSystemHealth

andDiagnostics.

ForWindowsXP:

1.ClickStart.

2.MovethepointertoAllPrograms,toThinkVantage,andthentoLenovoThinkVantageToolbox.

IftheLenovoThinkVantageToolboxisnotinstalledonyourcomputer,goto

http://web.lenovothinkvantagetoolbox.com/,clickDownloadLenovoThinkVantage

Toolbox,andfollowtheinstructionsonthescreen.

Formoreinformationaboutthisprogram,seetheHelpfortheprogram.

Runninganytestsmaytakeuptoseveralminutesorlonger.Makesureyouhavetimetoruntheentiretest;

donotinterruptthetestwhileitisrunning.WhenpreparingtocontacttheCustomerSupportCenter,besure

toprintthetestlogsothatyoucanrapidlyprovideinformationtothehelptechnician.

UsingtheIn-ROMDiagnosticsprogram

TheIn-ROMDiagnosticsprogramisusedtodetecthardwareproblemswhenyoucannotstarttheWindows

operatingsystemandallstoragedevicesareunavailable.

ToruntheIn-ROMDiagnosticsprogram,dothefollowing:

1.Turnoffyourcomputer.

2.TurnonthecomputerandpressF10repeatedlyatstartup.

©CopyrightLenovo2011209

3.AfteryouentertheIn-ROMDiagnosticsprogram,selectthediagnostictestyouwanttorun.Then,

followtheinstructionsonthescreen.

Whentheprogramcompletesthediagnostictest,thecomputerwillrestartautomatically.

Note:Iftheprogramreturnsanyerrorcode,calltheLenovoCustomerSupportCenter,andprovideyour

machinetypeandmodelnumber,serialnumber,andtheerrorcode.Forinformationabouthowtogetyour

machinetypeandmodelnumber,andserialnumber,see“Machinetypeandmodellabel”onpage24.For

informationaboutcallingtheLenovoCustomerSupportCenterforservice,see“CallingLenovo”onpage238.

Troubleshooting

Ifyourcomputerhasanerror,ittypicallydisplaysamessageoranerrorcode,orabeepsoundswhenyou

turniton.Tocorrectanerror,rstndthedescriptionoftheerrorintheleft-handcolumnofthechartthat

applies.Thenclickthatdescriptiontogetatroubleshootingprocedure.

Tomakesurethatyourcomputerhasthefeaturesoroptionsthatareintroducedinthefollowingsections,

consulttheonlinehelporthelistshippedwithyourcomputer.

Computerstopsresponding

Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.

Ifyourcomputeriscompletelyunresponsive(youcannotusetheUltraNavpointingdeviceorthekeyboard),

dothefollowingsteps:

1.Pushandholdthepowerswitchuntilthemachineturnsoff.Afterthecomputeristurnedoff,restartby

pressingthepowerswitch.Ifthemachinedoesnotturnon,continuetostep2.

Note:Donotremovethebatteryandacpowertoresetthecomputer.

2.Whilethemachineisturnedoff,removeallpowersourcesfromthecomputer(batteryandacpower).

Holddownthepowerbuttonfor10seconds.Plugintheacpowerwhilekeepingthebatteryoutofthe

computer.Ifthecomputerdoesnotturnbackon,continuetostep3.

Note:OncethecomputerstartsupandentersWindows,usethepropershutdownproceduretoturn

thecomputeroff.Oncethemachineisoff,reattachthebatteryandrestartthecomputer.Ifthe

computerdoesnotstartwiththebatteryreattached,removethebatteryandagainstartwithstep2.If

thecomputerstartswithacpowerbutdoesnotstartwhenthebatteryisattached,calltheCustomer

SupportCenterforsupport.

3.Whilethemachineisoff,removeallsourcesofpowerfromthemachine(batteryandacpower).Remove

allexternaldevicesthatareattachedtoyourcomputer(keyboard,mouse,printer,scanner,etc.).Repeat

step2.Ifstep2isunsuccessful,continuetostep4.

Note:Thefollowingstepsinvolveremovingstaticsensitivecomponentsfromyourcomputer.Please

makesurethatyouareproperlygroundedandremoveallsourcesofpowerattachedtothecomputer.

IfyouareuncomfortableorunsureaboutremovingcomponentspleasecalltheCustomerSupport

Centerforassistance.

4.Whilethecomputerisoff,removeallsourcesofpowerandexternalhardware.Refertotheprocedurein

“Replacingmemory”onpage145onhowtoremoveandreseatthememorymodules.Removeany

non-originalmemorymoduleaddedtoyourcomputer.Afterremovingtheextramemorymoduleand

reseatingtheoriginalmemorymodule,repeatstep2.Ifthecomputerstilldoesnotturnon,consultthe

user'sreferenceguideforothercustomer-replaceablecomponentsthatareattachedtoyourcomputer.

Ifthecomputerstilldoesnotstartup,calltheCustomerSupportCenterandaCustomerSupportSpecialist

willassistyou.

210UserGuide

Spillsonthekeyboard

Withamobilecomputer,thereareincreasedchancesofspillingliquidsonthekeyboard.Becausemost

liquidsconductelectricity,liquidspilledonthekeyboardcouldcreatenumerousshortcircuits,potentially

causingirreparabledamagetoyourcomputer.

Ifyouspillsomethingonyourcomputer:

Attention:Besurethatnoliquidcreatesashortcircuitbetweenyouandtheacpoweradapter(ifinuse).

Althoughyoumightlosesomedataorworkbyturningoffthecomputerimmediately,leavingthecomputer

onmightmakeyourcomputerunusable.

1.Carefullyunplugtheacpoweradapterimmediately.

2.Turnoffthecomputerimmediately.Ifthecomputerdoesnotturnoff,removethebattery.Themore

quicklyyoustopthecurrentfrompassingthroughthecomputerthemorelikelyyouwillreducedamage

fromshortcircuits.

3.Waituntilyouarecertainthatalltheliquidisdrybeforeturningonyourcomputer.

Note:Ifyouwanttoreplaceyourkeyboard,youcanpurchaseanewone.

Errormessages

•Message:0176:SystemSecurity-TheSystemhasbeentamperedwith.

Solution:ThismessageisdisplayedifyouremovetheSecurityChipandreinstallit,orinstallanewone.

Tocleartheerror,entertheThinkPadSetup.Ifthisdoesnotsolvetheproblem,havethecomputer

serviced.

•Message:0177:BadSVPdata,stopPOSTtask.

Solution:ChecksumofthesupervisorpasswordintheEEPROMisnotcorrect.Thesystemboard

shouldbereplaced.Havethecomputerserviced.

•Message:0182:BadCRCofSecuritySettingsinEEPROM.EnterThinkPadSetup.

Solution:ChecksumoftheSecuritysettingsintheEEPROMisnotcorrect.EnterThinkPadSetupto

checkSecuritysettings,PressF10andthenpressEntertorestartthesystem.

Ifyoustillhaveaproblem,havethecomputerserviced.

•Message:0183:BadCRCofSecuritySettingsinEFIVariable.EnterThinkPadSetup.

Solution:ChecksumoftheSecuritysettingsintheEFIVariableisnotcorrect.EnterThinkPadSetupto

checkSecuritysettings,PressF10andthenpressEntertorestartthesystem.

Ifyoustillhaveaproblem,havethecomputerserviced.

•Message:0187:EAIAdataaccesserror

Solution:TheaccesstoEEPROMisfailed.Havethecomputerserviced.

•Message:0188:InvalidRFIDSerializationInformationArea

Solution:TheEEPROMchecksumisnotcorrect(block#0and1).Thesystemboardshouldbereplaced,

andtheboxserialnumberneedstobereinstalled.Havethecomputerserviced.

•Message:0189:InvalidRFIDcongurationinformationarea

Solution:TheEEPROMchecksumisnotcorrect(block#4and5).Thesystemboardshouldbereplace,

andtheUUIDneedstobereinstalled.Havethecomputerserviced.

•Message:0190:Criticallow-batteryerror

Chapter10.Troubleshootingcomputerproblems211

Solution:Thecomputerturnedoff,becausethebatteryislow.Connecttheacpoweradaptertothe

computerandchargethebattery,orreplacethebatterywithafullychargedone.

•Message:0191:SystemSecurity-Invalidremotechangerequested

Solution:Thesystemcongurationchangehasfailed.Conrmtheoperationandtryagain.Toclear

theerror,entertheThinkPadSetup.

•Message:0192:SystemSecurity-EmbeddedSecurityhardwaretamperdetected

Solution:TheSecurityChiphasbeenreplacedwithadifferentone.Havethecomputerserviced.

•Message:0199:SystemSecurity-Securitypasswordretrycountexceeded.

Solution:Thismessageisdisplayedifyouenterawrongsupervisorpasswordmorethanthreetimes.

Conrmthesupervisorpasswordandtryagain.Tocleartheerror,entertheThinkPadSetup.

•Message:0251:SystemCMOSchecksumbad-Defaultcongurationused

Solution:ThesystemCMOSmighthavebeencorruptedbyanapplicationprogram.Thecomputer

usesthedefaultsettings.RuntheThinkPadSetuptorecongurethesettings.Ifyoustillseethesame

errorcode,havethecomputerserviced.

•Message:0253:EFIVariableBlockDatawasdestroyed.

Solution:ThesystemEFIVariableBlockDatamighthavebeencorrupted.

1.PressF1togototheThinkPadSetup.

2.PressF9andthenpressEntertoloadthedefaultsetting.

3.PressF10andthenpressEntertorestartthesystem.

Ifyoustillhaveaproblem,havethecomputerserviced.

•Message:0271:Checkdateandtimesettings

Solution:Neitherthedatenorthetimeissetinthecomputer.Setthedateandtime,usingtheThinkPad

Setup.

•Message:1802:Unauthorizednetworkcardispluggedin-Poweroffandremovethenetworkcard.

Solution:TheminiPCIExpressnetworkcardisnotsupportedonthiscomputer.Removeit.

•Message:1820:Morethanoneexternalngerprintreadersareattached.

Solution:Poweroffandremoveallbutthereaderthatyousetupwithinyourmainoperatingsystem.

•Message:2000:ThinkVantageActiveProtectionsensordiagnosticsfailed.

Solution:ThinkVantageActiveProtectionsensorisnotworkingcorrectly.Havethecomputerserviced.

•Message:2100:DetectionerroronHDD0(MainHDD)

Solution:Theharddiskisnotworking.Havetheharddiskserviced.

•Message:2101:DetectionerroronHDD1(UltrabayHDD)

Solution:Theharddiskisnotworking.Havetheharddiskserviced.

•Message:2102:DetectionerroronHDD2(MiniSATA)

Solution:TheMiniSATAdeviceisnotworking.HavetheMiniSATAdeviceserviced.

•Message:2110:ReaderroronHDD0(MainHDD)

212UserGuide

Solution:Theharddiskisnotworking.Havetheharddiskserviced.

•Message:2111:ReaderroronHDD1(UltrabayHDD)

Solution:Theharddiskisnotworking.Havetheharddiskserviced.

•Message:2112:ReaderroronHDD2(MiniSATA)

Solution:TheMiniSATAdeviceisnotworking.HavetheMiniSATAdeviceserviced.

•Message:2200:MachineTypeandSerialNumberareinvalid.

Solution:MachineTypeandSerialNumberareinvalid.Havethecomputerserviced.

•Message:2201:MachineUUIDisinvalid.

Solution:MachineUUIDisinvalid.Havethecomputerserviced.

•Message:Thepower-onpasswordprompt

Solution:Apower-onpasswordorasupervisorpasswordisset.TypethepasswordandpressEnterto

usethecomputer(referto“Usingpasswords”onpage91).Ifthepower-onpasswordisnotaccepted,a

supervisorpasswordmighthavebeenset.TypethesupervisorpasswordandpressEnter.Ifyoustillsee

thesameerrormessage,havethecomputerserviced.

•Message:Theharddiskpasswordprompt

Solution:Aharddiskpasswordisset.TypethepasswordandpressEntertousethecomputer(referto

“Harddiskpasswords”onpage93).

•Message:Hibernationerror

Solution:Thesystemcongurationchangedbetweenthetimeyourcomputerenteredhibernationmode

andthetimeitleftthismode,andyourcomputercannotresumenormaloperation.

–Restorethesystemcongurationtowhatitwasbeforeyourcomputerenteredhibernationmode.

–Ifthememorysizehasbeenchanged,re-createthehibernationle.

•Message:Fanerror

Solution:Coolingfanhasfailed.Havethecomputerserviced.

Errorswithoutmessages

•Problem:MyscreenkeepsblankingwhenIdonotwantitto.

Solution:Youcandisableanysystemtimers,suchastheLCDturn-offtimerortheblanktimer

1.StartPowerManager.

2.ClickthePowerplantab(inWindowsXP,Powerscheme),andthenselectMaximumPerformance

fromthepredenedpowerplans(inWindowsXP,Powerscheme).

•Problem:WhenIturnonthemachine,nothingappearsonthescreenandthemachinedoesnotbeep

whilestartingup.

Note:Ifyouarenotsurewhetheryouheardanybeeps,turnoffthecomputerbypressingandholding

thepowerswitchfor4secondsormore.Turnitonandlistenagain.

Solution:Makesurethat:

–Thebatteryisinstalledcorrectly.

Chapter10.Troubleshootingcomputerproblems213

–Theacpoweradapterisconnectedtothecomputerandthepowercordispluggedintoaworking

electricaloutlet.

–Thecomputeristurnedon.(Turnthepowerswitchonagainforconrmation.)

Ifapower-onpasswordisset:

–Pressanykeytodisplaythepromptforthepower-onpassword.Ifthebrightnesslevelofthescreenis

low,increaseitbypressingtheFn+Home.

–TypethecorrectpasswordandpressEnter(refertoPower-onpassword).

Iftheseitemsareproperlyset,andthescreenremainsblank,havethecomputerserviced.

•Problem:WhenIturnonthemachine,onlyawhitecursorappearsonablankscreen.

Solution:Ifyouhavemodiedapartitiononyourharddiskdriveorsolidstatedrivebyusingapartition

software,informationaboutthatpartition,orthemasterbootrecordmayhavebeendestroyed.

1.Turnoffthecomputer,andthenturnitonagain.

2.Ifyoustillseeonlythecursoronthescreen,dothefollowing:

–Ifyouhaveusedthepartitionsoftware,examinethepartitionontheharddiskdriveorsolidstate

drivebyusingthesoftware,andrecoverthepartitionifrequired.

–UseeithertheRescueandRecoveryworkspaceortherecoverydiscstorestorethesystemto

thefactorystate.Fordetailsaboutrestoringthesystemtothefactorystate,see“Creatingand

usingrecoverymedia”onpage109.

Iftheproblempersists,havethecomputerserviced.

•Problem:Myscreengoesblankwhilethecomputerison.

Solution:Yourscreensaverorpowermanagementmaybeenabled.Doeitherofthefollowing:

–TouchtheTrackPointorthetouchpad,orpressakeytoexitthescreensaver.

–Pressthepowerswitchtoresumefromsleep(standby)orhibernation.

Beeperrors

Table9.Beeperrors

ProblemSolution

Oneshortbeep,pause,threeshortbeeps,pause,three

moreshortbeeps,andoneshortbeep

Makesurethatmemorymodulesareinstalledcorrectly.If

theyare,andyoustillhearthebeeps,havethecomputer

serviced.

OnelongandtwoshortbeepsThevideofunctionhasaproblem.Havethecomputer

serviced.

FourcyclesoffourshortbeepsTheSecurityChiphasaproblem.Havethecomputer

serviced.

FivebeepsThesystemboardhasaproblem.Havethecomputer

serviced.

Memoryproblems

Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.

Ifyourmemoryisnotoperatingproperly,checkthefollowingitems:

1.Verifythatthememoryisinstalledandseatedcorrectlyinyourcomputer.

214UserGuide

Itmaybenecessarytoremovealladdedmemoriestotestthecomputerwithonlythefactory-installed

memories,andthenreinstallthememoryoneatatimetoensureaproperconnection.Forthe

procedurestoremoveandreinstallamemory,referto“Replacingmemory”onpage145.

2.Checkforerrormessagesduringstartup.

FollowtheappropriatecorrectiveactionsforPower-onself-test(POST)“Errormessages”onpage211.

3.VerifythatthelatestsystemBIOS(UEFIBIOS)foryourmodelhasbeeninstalled.

4.Verifythepropermemorycongurationandcompatibilityincludingthemaximummemorysizeandthe

memoryspeed.

Fordetails,refertotheinstructionsin“Replacingmemory”onpage145.

5.Run“LenovoThinkVantageToolbox”onpage209.

Modemandnetworking

Thefollowingarethemostcommonmodemandnetworkingproblems:

Ethernetproblems

•Problem:Yourcomputercannotconnecttothenetwork.

Solution:Makesurethat:

–Thecableisinstalledproperly.

ThenetworkcablemustbesecurelyconnectedbothtotheEthernetconnectorofyourcomputerand

totheRJ45connectorofthehub.Themaximumallowabledistancefromthecomputertohubis

100meters.Ifthecableisconnectedandthedistanceiswithinacceptablelimitsbuttheproblem

persists,tryadifferentcable.

–Youareusingthecorrectdevicedriver.

ForWindows7andWindowsVista:

1.ClickStart,andthenclickControlPanel.

2.ClickHardwareandSound.

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconrmation,type

thepasswordorprovideconrmation.

4.Ifthe!markistotheleftoftheadapternameunderNetworkadapters,youmightnotusethe

correctdriverorthedriverisnotenabled.Toupdatethedriver,right-clickthehighlightedadapter.

5.ClickUpdateDriverSoftware,andthenfollowtheinstructionsonthescreen.

ForWindowsXP:

1.ClickStart,andthenclickControlPanel.

2.ClickPerformanceandMaintenance,andthenclickSystem.

3.ClicktheHardwaretab,andclicktheDeviceManagerbutton.

4.IfthexmarkistotheleftoftheadapternameunderNetworkadapter,youmightnotusethe

correctdriverorthedriverisnotenabled.Toupdatethedriver,right-clickthehighlightedadapter.

5.ClickProperties.ThePropertieswindowappears.

6.ClicktheDrivertab.

7.ClicktheUpdateDriverbutton.TheUpdateDeviceDriverwizardappears.Followtheinstructions

onthescreen.

–Theswitchportandtheadapterhavethesameduplexsetting.

Chapter10.Troubleshootingcomputerproblems215

Ifyouconguredtheadapterforfullduplex,makesuretheswitchportisalsoconguredforfull

duplex.Settingthewrongduplexmodecandegradeperformance,causedataloss,orresultinlost

connections.

–Youhaveinstalledallnetworkingsoftwarethatisnecessaryforyournetworkenvironment.

CheckwithyourLANadministratorforthenecessarynetworkingsoftware.

•Problem:Theadapterstopsworkingfornoapparentreason.

Solution:Thenetworkdriverlesmaybecorruptormissing.Updatethedriverbyreferringtothe

“Solution”descriptionfortheproceduretomakesurethatthecorrectdevicedriverisinstalledinthe

precedingproblem.

•Problem:IfyourcomputerisaGigabitEthernetmodelandyouusetheaspeedof1000Mbps,the

connectionfailsorerrorsoccur.

Solution:

–UseCategory5wiringandmakesurethatthenetworkcableissecurelyconnected.

–Connecttoa1000BASE-Thub/switch(not1000BASE-X).

•Problem:TheWakeonLAN(WOL)featureisnotworking.

Solution:

–MakesurethatWOLisenabledintheThinkPadSetup.

–Ifitis,checkwithyourLANadministratorforthenecessarysettings.

•Problem:IfyourcomputerisaGigabitEthernetmodel,itcannotconnecttothenetworkat1000Mbps.

Instead,itconnectsat100Mbps.

Solution:

–Tryanothercable.

–Makesurethatthelinkpartnerissettoauto-negotiate.

–Makesurethattheswitchis802.3ab-compliant(gigabitovercopper).

AwirelessLANproblem

•Problem:Youcannotconnectusingthebuilt-inwirelessnetworkingcard.

Solution:MakesurethatyourwirelessLANdriveristhelatestversioninstalled.ChecktheWebsiteand

conrmthedriverversionsupportedbyAccessConnectionsisthelatestdocumentedintheREADMEle.

Makesurethatyourcomputeriswithinrangeofawirelessaccesspoint.

Makesurethatthewirelessradioisenabledbydouble-clickingtheAccessConnectionsiconinthe

taskbar.

Note:IfyourcomputerisaWindows7model,todisplaytheAccessConnectionsstatusiconandthe

wirelessstatusiconinthesystemtray,refertotheAccessConnectionson-linehelp.

CheckNetworkName(SSID),andyourencryptioninformation.UseAccessConnectionstoverifythis

case-sensitiveinformation.

AwirelessWANproblem

•Message:UnauthorizedWANcardispluggedin-PoweroffandremovetheWANcard.

Solution:TheWANcardisnotsupportedonthiscomputer.Removeit.

Note:Dependingonyourcomputer,somemodelsdonothaveawirelessWAN.

216UserGuide

Bluetoothproblems

ForWindows7andWindowsVista

•Problem:SounddoesnotcomefromtheBluetoothheadset/headphonebutcomesfromthelocal

speakereventhoughtheheadset/headphoneisconnectedusingHeadsetproleorAVprole.

Solution:Dothefollowing:

1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).

2.OpentheControlPanelbyclickingStart➙ControlPanel.

3.ClickHardwareandSound➙Sound.

4.SelectthePlaybacktab.

5.IfyouareusingHeadsetprole,selectBluetoothHands-freeAudioandclicktheSetDefault

button.IfyouareusingAVprole,selectStereoAudioandclicktheSetDefaultbutton.

6.ClickOKtoclosetheSoundwindow.

•Problem:PIM(PersonalInformationManager)itemssentfromWindows7andWindowsVistacannotbe

receivedcorrectlyintotheaddressbookofanyotherBluetooth-enableddevice.

Solution:Windows7andWindowsVistasendPIMitemsinXMLformat,butmostBluetooth-enabled

deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceiveale

throughBluetooth,aPIMitemsentfromWindows7andWindowsVistamightbesavedasalewith

theextension.contact.

ForWindowsXP

Notes:IfyouareusingtheMicrosoftstandardBluetoothfeaturesandyouwanttoaccessinformationabout

howtousetheBluetoothfunction,dothefollowing:

1.PressFn+F5toturnonBluetooth.

2.ClickStart➙ControlPanel.

3.ClickPrintersandOtherHardware.

4.ClickBluetoothDevices.

5.ClicktheOptionstab.

6.ClickLearnmoreaboutBluetoothSettings

Note:IfyouareusingtheThinkPadBluetoothwithEnhancedDataRateSoftware,refertothefollowing

instructions.

Note:CheckyourconnectionanytimeandmakesurethatnootherBluetooth-enableddeviceissearchingfor

thedevicetowhichyouwanttoconnect.SimultaneoussearchingisnotallowedintheBluetoothconnection.

•Problem:YousearchforaBluetooth-enableddevicebyclickingViewdevicesinrangeinMyBluetooth

Places,butyoucannotndanything.

Solution:MakesurethatthedevicetowhichyouwanttoconnectisenabledfortheBluetoothconnection.

Aftermakingsureoftheabove,turntheBluetoothpoweroffandthenonagain,orrestartyourcomputer.

Thensearchforthedeviceagain.

Note:IfyouareusingtheThinkPadBluetoothwithEnhancedDataRateSoftware,refertothefollowing

instructions.

•Problem:YoucannotconnecttoanyBluetooth-enableddevice.

Solution:MakesurethatbothyourcomputerandthedeviceareturnedonandtheirBluetoothantennas

areenabled.

Chapter10.Troubleshootingcomputerproblems217

Aftermakingsureoftheabove,turntheBluetoothpoweroffandthenonagain,orrestartyourcomputer.

Thenre-establishyourconnectiontothedevice.

Iftheproblempersists,re-installtheBluetoothsoftwareandreestablishyourconnectiontothedevice.

•Problem:YourcomputerisconnectedtoaBluetooth-enableddevice,butyoucannotuseanyofthe

servicesofthatdevice.

Solution:MakesurethatthedeviceisenabledfortheBluetoothconnection.

1.Double-clicktheMyBluetoothPlacesicon.

2.GotoBluetoothTasksandclickViewdevicesinrange.

Ifyoucannotndthedevice,itmayhavestoppedresponding.Makesurethatitisenabledforthe

Bluetoothconnection.Ifyoundit,connecttotheservicesyouwant.

Ifyouaresurethatthedeviceisresponding,turntheBluetoothpoweroffandthenonagain,orrestart

yourcomputer.Thentrytoconnectagain.

•Problem:Youcannotpullabusinesscardfromtheconnectedcomputer.

Solution:Makesurethattheconnectedcomputerhasitsowndefaultbusinesscardapplicationandthat

thecardisreadyforcommunication.

Makesurethatthesecuritysettingsontheconnectedcomputerallowyoutodownloadthebusinesscard.

•Problem:Youcannotsendabusinesscardtotheconnectedcomputer.

Solution:Makesurethatyourcomputerhasitsowndefaultbusinesscardapplicationandthatthecard

isreadyforcommunication.

Makesurethatthesecuritysettingsontheconnectedcomputerallowyoutouploadyourbusinesscard.

•Problem:YourcomputerisconnectedtoaBluetooth-enabledcomputerthatworksasanFTPserver,

butyoucannotseeanylesintheFTPserver.

Solution:Checkthenewlysharedlesasfollows:

1.InthemenuofMyBluetoothPlaces,clickView.

2.ClickUpdate.Thestatusisupdatedinthewindow,sothatyoucancheckthenewlysharedles.

Makesurethatthesharedfolderintheconnectedcomputercontainsthelesyouarelookingfor.

Makesurethatthesecuritysettingsontheconnectedcomputerallowyoutoconnectandviewthe

lesinthecomputer.

•Problem:YourcomputerisconnectedtoaBluetooth-enabledcomputer,butyoucannotgainaccess

tothenetwork.

Solution:MakesurethattheBluetooth-enabledcomputerisconnectedtoanetwork.

Makesurethattheconnectedcomputerhasbeensetuptoshareitsnetworkconnectivityandthatthe

securitysettingsallowyoutoconnectandestablishtheremotenetworkaccess.

•Problem:YourcomputercannotconnectaBluetooth-enabledcomputerthatusesserialportapplications.

Solution:ReestablishaconnectionwiththeBluetooth-enabledcomputer,andtrytheserialconnection

again.

•Problem:Bluetoothserialportwasdisconnectedautomatically.

Solution:Whenanyserial-basedconnectionisestablished,aninactivitytimerstarts.Ifnoapplication

openstheport,theconnectionisendedautomatically.Thisisanormalcharacteristicoftheserial-based

connectionandisnotadefect.IfyouneedtheBluetoothserialport,justreconnectit.

•Problem:PIMSynchronizationfailedwithanerrormessage“TheSynchronizationwithxxx(Bluetooth

devicename)failed.PIM(PersonalInformationManager)Interfacefailed.”

Solution:Startamailapplication,andsetupyoure-mailaccount.OR,modifytheBluetoothconguration

soasnottosynchronizee-mailitems,asfollows:

218UserGuide

1.Double-clickMyBluetoothPlaces.

2.ClickBluetooth,andselectBluetoothSetupWizard.

3.SelectIwanttoconguretheBluetoothservicesthatthiscomputerwillprovidetoremote

devices.,andclickNext.

4.SelectPIMSynchronization,andclickCongure.

5.SelectDoNotSynchronizeinthee-mailsynchronizationselection,andclickOK.

6.ClickFinishtoclosetheBluetoothServiceSelectionwindow.

•Problem:ThinkPadBluetoothwithEnhancedDataRateSoftwaredoesnotfunction.

Solution:Dothefollowing:

1.TurnonBluetoothbypressingFn+F5.

2.ClickStart➙ControlPanel.

3.ClickthePerformanceandMaintenanceicon.

4.ClicktheSystemicon.

5.ClicktheHardwaretab.

6.ClicktheDeviceManagerbutton.TheDeviceManagerwindowopens.

7.Checkwhetherthewords“BluetoothDevice”appearinthedevicelistinginthewindow.

Ifthewords“BluetoothRadio”appearinthedevicelisting,theMicrosoftBluetoothsoftwareisinstalled

onyourcomputer.IfyouwanttouseThinkPadBluetoothwithEnhancedDataRateSoftware,youhaveto

installitandthenreplacetheBluetoothdriver.Formoreinformation,see“UsingBluetooth”onpage66.

•Problem:WhilelookingattheClassicViewoftheControlPanel,youseetwoBluetoothiconsinthe

ControlPanel.

Solution:IfyouhaveinstalledtheMicrosoftBluetoothsoftwarebefore,andyouareusingThinkPad

BluetoothwithEnhancedDataRateSoftware,youmayndtwoBluetoothiconsintheControlPanel.One

istheBluetoothCongurationiconforThinkPadBluetoothwithEnhancedDataRateSoftware,andthe

otheristheBluetoothDevicesiconfortheMicrosoftBluetoothsoftware.

•Problem:SounddoesnotcomefromtheBluetoothheadset/headphonebutcomesfromthelocal

speakereventhoughtheheadset/headphoneisconnectedusingHeadsetproleorAVprole.

Solution:Dothefollowing:

1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).

2.OpentheControlPanelbyclickingStart➙ControlPanel.

3.Double-clickSoundsandAudioDevicestoopentheSoundsandAudioDevicesPropertieswindow.

4.SelecttheAudiotab.

5.IfyouareusingHeadsetprole,selectBluetoothAudioforbothSoundplaybackandSound

recording.IfyouareusingAVprole,selectBluetoothHighQualityAudioforbothSoundplayback

andSoundrecording.

6.ClickOKtoclosetheSoundsandAudioDevicesPropertieswindow.

Keyboardandotherpointingdevices

Thefollowingarethemostcommonkeyboardandotherpointingdevicesproblems:

UltraNavproblems

•Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.

Chapter10.Troubleshootingcomputerproblems219

Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointduringnormaloperation.This

isanormalcharacteristicoftheTrackPointandisnotadefect.Pointerdriftingmightoccurforseveral

secondsunderthefollowingconditions:

–Whenthecomputeristurnedon.

–Whenthecomputerresumesnormaloperation.

–WhentheTrackPointispressedforalongtime.

–Whenthetemperaturechanges

•Problem:TheTrackPointortouchpaddoesnotwork.

Solution:MakesurethattheTrackPointortouchpadissettoEnabledintheUltraNavDeviceSetting.

Note:ToopentheUltraNavDeviceSetting,pressFn+F8.

Keyboardproblems

•Problem:Allorsomekeysonthekeyboarddonotwork.

Solution:Ifanexternalnumerickeypadisconnected:

1.Turnoffthecomputer.

2.Removetheexternalnumerickeypad.

3.Turnonthecomputerandtryusingthekeyboardagain.

Ifthekeyboardproblemisresolved,carefullyreconnecttheexternalnumerickeypad,externalkeyboard,

makingsurethatyouhaveseatedtheconnectorsproperly.

Iftheproblemremains,makesurethatthecorrectdevicedriverisinstalled.

ForWindows7:

1.ClickStart➙ControlPanel.ChangetheviewoftheControlPanelfromCategorytoLargeicons

orSmallicons.

2.ClickKeyboard.

3.SelecttheHardwaretab.IntheDeviceProperties,makesurethattheDeviceStatusisThisdevice

isworkingproperly.

ForWindowsVista:

1.ClickStart➙ControlPanel.

2.ClickHardwareandSound,andthenclickKeyboard.

3.SelecttheHardwaretab.IntheDeviceProperties,makesurethattheDeviceStatusisThisdevice

isworkingproperly.

ForWindowsXP:

1.ClickStart➙ControlPanel.

2.ClickPrintersandOtherHardware,andthenclickKeyboard.

3.SelecttheHardwaretab.IntheIntheDeviceProperties,makesurethattheDeviceStatusisThis

deviceisworkingproperly.

Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.

•Problem:Anumberappearswhenyoutypealetter.

Solution:Thenumericlockfunctionison.Todisableit,pressShift+ScrLkorFn+NmLk.

•Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.

Solution:Makesurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.

220UserGuide

Displayandmultimediadevices

Thissectionincludesthemostcommondisplayandmultimediadevicesproblemswhicharecomputer

screen,externalmonitor,audio,andopticaldrive.Checkthesetopicstolearnmoreinformation.

Computerscreenproblems

•Problem:Thescreenisblank.

Solution:Dothefollowing:

–PressFn+F7tobringuptheimage.

Note:IfyouusetheFn+F7keycombinationtoapplyapresentationscheme,pressFn+F7atleast

threetimesinthreeseconds,andtheimageisdisplayedonthecomputerscreen.

–Ifyouareusingtheacpoweradapter,orusingthebatteryandthebatterystatusindicatorison(is

green),pressFn+Hometomakethescreenbrighter.

–Ifthesleep(standby)statusindicatorison(isgreen),pressFntoresumefromthesleep(standby)mode.

–Iftheproblempersists,dotheSolutionintheproblembelow.

Note:IfyourcomputerisaWindows7model,itdoesnotsupportthepresentationscheme.

•Problem:Thescreenisunreadableordistorted.

Solution:Makesurethat:

–Thedisplaydevicedriverisinstalledcorrectly.

–Thescreenresolutionandcolorqualityarecorrectlyset.

–Themonitortypeiscorrect.

Tocheckthesesettings,doasfollows:

ForWindows7:

1.Right-clickonthedesktop,andclickPersonalize.

2.ClickDisplayattheleft.

3.SelectChangedisplaysettings.Checkwhetherthescreenresolutioniscorrectlyset.

4.ClickAdvancedSettings.

5.ClicktheAdaptertab.

6.Makesurethatthecorrectdevicedrivernameisshownintheadapterinformationwindow.

Note:Thedevicedrivernamedependsonthevideochipthathasbeeninstalledonyourcomputer.

7.ClickthePropertiesbutton.Ifyouarepromptedforanadministratorpasswordorconrmation,type

thepasswordorprovideconrmation.Checkthe“Devicestatus”boxandmakesurethedeviceis

workingproperly.Ifnot,clicktheTroubleshootbutton.ClosethePropertieswindow.

8.ClicktheMonitortab.Checkwhetherthecolorqualityiscorrectlyset,makesureotherinformation

isalsocorrect.

9.ClickthePropertiesbutton.Ifyouarepromptedforanadministratorpasswordorconrmation,type

thepasswordorprovideconrmation.Checkthe“Devicestatus”boxandmakesurethedeviceis

workingproperly.Ifnot,clicktheTroubleshootbutton.

ForWindowsVista:

1.Right-clickonthedesktop,andclickPersonalize.

2.ClickDisplaySettingsandcheckwhetherthescreenresolutionandcolorqualityarecorrectlyset.

3.ClickAdvancedSettings.

Chapter10.Troubleshootingcomputerproblems221

4.ClicktheAdaptertab.

5.Makesurethatthecorrectdevicedrivernameisshownintheadapterinformationwindow.

Note:Thedevicedrivernamedependsonthevideochipthathasbeeninstalledonyourcomputer.

6.ClickthePropertiesbutton.Ifyouarepromptedforanadministratorpasswordorconrmation,type

thepasswordorprovideconrmation.Checkthe“Devicestatus”boxandmakesurethedeviceis

workingproperly.Ifnot,clicktheTroubleshootbutton.

7.ClicktheMonitortab.

8.Makesuretheinformationiscorrect.

9.ClickthePropertiesbutton.Ifyouarepromptedforanadministratorpasswordorconrmation,type

thepasswordorprovideconrmation.Checkthe“Devicestatus”boxandmakesurethedeviceis

workingproperly.Ifnot,clicktheTroubleshootbutton.

ForWindowsXP:

1.Right-clickonthedesktop,andclickPropertiestoopentheDisplayPropertieswindow.

2.ClicktheSettingstab.

3.Checkwhetherthescreenresolutionandcolorqualityarecorrectlyset.

4.ClickAdvanced.

5.ClicktheAdaptertab.

6.Makesurethatthecorrectdevicedrivernameisshownintheadapterinformationwindow.

Note:Thedevicedrivernamedependsonthevideochipthathasbeeninstalledonyourcomputer.

7.ClickthePropertiesbutton.Checkthe“Devicestatus”boxandmakesurethedeviceisworking

properly.Ifnot,clicktheTroubleshootbutton.

8.ClicktheMonitortab.

9.Makesuretheinformationiscorrect.

10.ClickthePropertiesbutton.Checkthe“Devicestatus”boxandmakesurethedeviceisworking

properly.Ifnot,clicktheTroubleshootbutton.

•Problem:Incorrectcharactersappearonthescreen.

Solution:Didyouinstalltheoperatingsystemorapplicationprogramcorrectly?Iftheyareinstalledand

conguredcorrectly,havethecomputerserviced.

•Problem:Thescreenstaysonevenafteryouturnoffyourcomputer.

Solution:Pressandholdthepowerswitchfor4secondsorovertoturnoffyourcomputer;thenturn

itonagain.

•Problem:Missing,discolored,orbrightdotsappearonthescreeneverytimeyouturnonyourcomputer.

Solution:ThisisanintrinsiccharacteristicoftheTFTtechnology.Yourcomputer'sdisplaycontains

multiplethin-lmtransistors(TFTs).Asmallnumberofmissing,discolored,orbrightdotsonthescreen

mightexistallthetime.

Externalmonitorproblems

•Problem:Theexternalmonitorisblank.

Solution:Tobringuptheimage,pressFn+F7andselectthedesiredmonitor.Iftheproblempersists,

dothefollowing:

1.Connecttheexternalmonitortoanothercomputertomakesureitworks.

2.Reconnecttheexternalmonitortoyourcomputer.

222UserGuide

3.Refertothemanualshippedwiththeexternalmonitortochecktheresolutionsandrefreshratesthat

aresupported.

–Iftheexternalmonitorsupportsthesameresolutionasthecomputerdisplayorahigherresolution,

viewoutputontheexternalmonitororonboththeexternalmonitorandthecomputerdisplay.

–Iftheexternalmonitorsupportsalowerresolutionthanthecomputerdisplay,viewoutputonthe

externalmonitoronly.(Ifyouviewoutputontheboththecomputerdisplayandtheexternal

monitor,theexternalmonitorscreenwillbeblankordistorted.)

•Problem:Youcannotsetahigherresolutionthanthepresentoneonyourexternalmonitor.

Solution:

–Makesurethatmonitorinformationiscorrect.Dothefollowing:

ForWindows7:

1.Right-clickonthedesktop,andclickScreenresolution.

Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.

2.Clicktheiconforthedesiredmonitor(theMonitor-2iconisfortheexternalmonitor).

3.ClickAdvancedSettings.

4.ClicktheAdaptertab.

5.Makesurethatthecorrectdevicedrivernameisshownintheadapterinformationwindow.

Note:Thedevicedrivernamedependsonthevideochipthathasbeeninstalledonyourcomputer.

6.ClickOK.

Iftheinformationisincorrect,reinstallthedevicedriver.Seebelowformoreinformation.

ForWindowsVista:

1.Right-clickonthedesktopandclickPersonalize.

2.ClickDisplaySettings.

3.ClicktheAdvancedSettingsbutton.

4.ClicktheAdaptertab.

5.Makesurethatthecorrectdevicedrivernameisshownintheadapterinformationwindow.

Note:Thedevicedrivernamedependsonthevideochipthathasbeeninstalledonyourcomputer.

6.ClickOK.

Iftheinformationisincorrect,reinstallthedevicedriver.Seebelowformoreinformation.

ForWindowsXP:

1.Right-clickonthedesktop,andclickPropertiestoopentheDisplayPropertieswindow.

2.ClicktheSettingstab.

3.ClickAdvanced.

4.ClicktheAdaptertab.

5.Makesurethatthecorrectdevicedrivernameisshownintheadapterinformationwindow.

Note:Thedevicedrivernamedependsonthevideochipthathasbeeninstalledonyourcomputer.

6.ClickOK.

Iftheinformationisincorrect,reinstallthedevicedriver.Seebelowformoreinformation.

–Checkthemonitortypeand,ifnecessary,updatethedriverbydoingthefollowing:

ForWindows7:

Chapter10.Troubleshootingcomputerproblems223

1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoan

electricaloutlet.

2.Turnontheexternalmonitorandthecomputer.

3.Right-clickonthedesktop,andclickScreenresolution.

Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.

4.Clicktheiconforthedesiredmonitor(theMonitor-2iconisfortheexternalmonitor).

5.ClickAdvancedSettings.

6.ClicktheMonitortab.Checkthemonitorinformationwindowtomakesurethatthemonitortype

iscorrect.Ifitis,clickOKtoclosethewindow;otherwisedoasfollows.

7.Ifmorethanonemonitortypeisdisplayed,selectGenericPnPMonitororGenericNon-PnP

Monitor.

8.ClickProperties.Ifyouarepromptedforanadministratorpasswordorconrmation,typethe

passwordorprovideconrmation.

9.ClicktheDrivertab.

10.ClickUpdateDriver.

11.ClickBrowsemycomputerfordriversoftware,andthenclickLetmepickfromalistof

devicedriversonmycomputer.

12.CleartheShowcompatiblehardwarecheckbox.

13.SelectManufacturerandModelforyourmonitor.

14.Afterupdatingthedriver,clickClose.

15.SetResolution.

Note:Tochangethecolorsettings,selecttheMonitortab,thensetColors.

16.ClickOK.

ForWindowsVista:

1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoan

electricaloutlet.

2.Turnontheexternalmonitorandthecomputer.

3.PressFn+F7tochangethedisplayoutputlocationtotheexternalmonitor.

Note:AfterpressingFn+F7,youwillneedtowaitforamomentbeforetheimageappears.

4.Right-clickonthedesktop,andclickPersonalize.

5.ClickDisplaySettings.

6.ClicktheAdvancedSettingsbutton.

7.ClicktheMonitortab.Checkthemonitorinformationwindowtomakesurethatthemonitortype

iscorrect.Ifitis,clickOKtoclosethewindow;otherwisedoasfollows.

8.Ifmorethanonemonitortypeisdisplayed,selectGenericPnPMonitororGenericNon-PnP

Monitor.

9.ClickProperties.Ifyouarepromptedforanadministratorpasswordorconrmation,typethe

passwordorprovideconrmation.

10.ClicktheDrivertab.

11.ClickUpdateDriver.

12.ClickBrowsemycomputerfordriversoftware,andthenclickLetmepickfromalistof

devicedriversonmycomputer.

224UserGuide

13.CleartheShowcompatiblehardwarecheckbox.

14.SelectManufacturerandModelforyourmonitor.

15.Afterupdatingthedriver,clickClose.

16.SetResolutionandColorsintheDisplaySettingswindow.

17.ClickOK.

ForWindowsXP:

1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoan

electricaloutlet.

2.Turnontheexternalmonitorandthecomputer.

3.PressFn+F7tochangethedisplayoutputlocationtotheexternalmonitor.

Note:AfterpressingFn+F7,youwillneedtowaitforamomentbeforetheimageappears.

4.Right-clickonthedesktop,andclickPropertiestoopentheDisplayPropertieswindow.

5.ClicktheSettingstab.

6.ClickAdvanced.

7.ClicktheMonitortab.Checkthemonitorinformationwindowtomakesurethatthemonitortype

iscorrect.Ifitis,clickOKtoclosethewindow;otherwisedoasfollows.

8.Ifmorethanonemonitortypeisdisplayed,selectDefaultMonitor.

9.ClickProperties.

10.ClicktheDrivertab.

11.ClickUpdateDriver.TheHardwareUpdateWizardappears.

12.ClickNo,notthistime,andthenclickNext.

13.SelectInstallfromalistorspeciclocation(Advanced),andthenclickNext.

14.SelectDon'tsearch.Iwillchoosethedrivertoinstall,andthenclickNext.

15.CleartheShowcompatiblehardwarecheckbox.

16.SelectManufacturersandModelsforyourmonitor.

17.Afterupdatingthedriver,clickOKtoclosethePropertieswindow.

18.SetColorsandScreenareaintheDisplayPropertieswindow.

19.ClickOK.

•Problem:Thescreenisunreadableordistorted.

Solution:Makesurethatthemonitorinformationiscorrect.(Refertothe“Solution”forsettingahigher

resolutionontheexternalmonitor.)

Makesurethattheappropriatemonitortypeisselected.(Refertothe“Solution”forsettingahigher

resolutionontheexternalmonitor.)

Makesurethatanappropriaterefreshrateisselectedbydoingthefollowing:

ForWindows7:

1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoanelectrical

outlet.

2.Turnontheexternalmonitorandthecomputer.

3.Right-clickonthedesktop,andclickScreenresolution.

Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.

4.Clicktheiconforthedesiredmonitor(theMonitor-2iconisfortheexternalmonitor).

Chapter10.Troubleshootingcomputerproblems225

5.ClickAdvancedSettings.

6.ClicktheMonitortab.

7.Selectthecorrectscreenrefreshrate.

ForWindowsVista:

1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoanelectrical

outlet.

2.Turnontheexternalmonitorandthecomputer.

3.PressFn+F7tochangethedisplayoutputlocationtotheexternalmonitor.

Note:AfterpressingFn+F7,youwillneedtowaitforamomentbeforetheimageappears.

4.Right-clickonthedesktop,andclickPersonalize.

5.ClickDisplaySettings.

6.ClicktheAdvancedSettingsbutton.

7.ClicktheMonitortab.

8.Selectthecorrectscreenrefreshrate.

ForWindowsXP:

1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoanelectrical

outlet.

2.Turnontheexternalmonitorandthecomputer.

3.PressFn+F7tochangethedisplayoutputlocationtotheexternalmonitor.

Note:AfterpressingFn+F7,youwillneedtowaitforamomentbeforetheimageappears.

4.Right-clickonthedesktop,andclickPropertiestoopentheDisplayPropertieswindow.

5.ClicktheSettingstab.

6.ClickAdvanced.

7.ClicktheMonitortab.

8.Selectthecorrectrefreshrate.

•Problem:Wrongcharactersappearonthescreen.

Solution:Didyoufollowthecorrectprocedureininstallingtheoperatingsystemorapplicationprogram?

Ifyoudid,havetheexternalmonitorserviced.

•Problem:TheExtenddesktopfunctiondoesnotwork.

Solution:EnabletheExtenddesktopfunctionbydoingthefollowing:

ForWindows7:

1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonitortoanelectrical

outlet.

2.Turnontheexternalmonitorandthecomputer.

3.Right-clickonthedesktop,andclickScreenresolution.

4.ClicktheMonitor-2icon.

5.SelectExtendthesedisplaysforMultipledisplays.

6.ClicktheMonitor-1icon(fortheprimarydisplay,thecomputerdisplay).

7.SelecttheResolutionoftheprimarydisplay.

8.ClicktheMonitor-2icon(fortheexternalmonitor).

226UserGuide

9.SelecttheResolutionofthesecondarydisplay.

10.Settherelativepositionoftheeachmonitorbydraggingitsicon.Youcansetthemonitorsinany

relativeposition,buttheiconsmusttoucheachother.

11.ClickOKtoapplythechanges.

Note:Tochangethecolorsettings,right-clickonthedesktop,andclickScreenresolution.Click

AdvancedSettings,selecttheMonitortab,thensetColors.

ForWindowsVista:

1.Attachthecomputertoanexternalmonitor.

2.Right-clickonthedesktop,andclickPersonalize.

3.ClickDisplaySettings.

4.ClicktheMonitor-2icon.

5.SelecttheExtendthedesktopontothismonitorcheckbox.

6.ClicktheMonitor-1icon(fortheprimarydisplay,thecomputerdisplay).

7.SelecttheResolutionandColorsoftheprimarydisplay.

8.ClicktheMonitor-2icon(fortheexternalmonitor).

9.SelecttheResolutionandColorsofthesecondarydisplay.

10.Settherelativepositionoftheeachmonitorbydraggingitsicon.Youcansetthemonitorsinany

relativeposition,buttheiconsmusttoucheachother.

11.ClickOKtoapplythechanges.

ForWindowsXP:

1.Attachthecomputertoanexternalmonitor.

2.Right-clickonthedesktop,andclickPropertiestoopentheDisplayPropertieswindow.

3.ClicktheSettingstab.

4.ClicktheMonitor-2icon.

5.SelecttheExtendmyWindowsdesktopontothismonitorcheckbox.

6.ClicktheMonitor-1icon(fortheprimarydisplay,thecomputerdisplay).

7.Selectthescreenresolutionandcolorqualityoftheprimarydisplay.

8.ClicktheMonitor-2icon(fortheexternalmonitor).

9.Selectthescreenresolutionandcolorqualityofthesecondarydisplay.

10.Settherelativepositionoftheeachmonitorbydraggingitsicon.Youcansetthemonitorsinany

relativeposition,buttheiconsmusttoucheachother.

11.ClickOKtoapplythechanges.

•Problem:Displayswitchingdoesnotwork.

Solution:IfyouusetheExtenddesktopfunction,disableit,andchangethedisplayoutputlocation.If

aDVDmovieoravideoclipisplaying,stoptheplayback,closetheapplication,andthenchangethe

displayoutputlocation.

•Problem:IfyouusetheExtenddesktopfunction,youcannotsetahigherresolutionorhigherrefresh

rateonthesecondarydisplay.

Solution:Changetheresolutionandthecolordepthtolowersettingsfortheprimarydisplaybydoing

thefollowing:

ForWindows7:Changetheresolutiondepthtolowersettingsfortheprimarydisplay.Refertothe

“Solution”for“TheExtenddesktopfunctiondoesnotwork”above.

Chapter10.Troubleshootingcomputerproblems227

ForWindowsVista:UsingtheDisplaySettingswindow,changetheresolutionandthecolordepthto

lowersettingsfortheprimarydisplay.TolaunchtheDisplaySettingswindow,refertothe“Solution”for

“TheExtenddesktopfunctiondoesnotwork”above.

ForWindowsXP:UsingtheDisplayPropertieswindow,changetheresolutionandthecolordepthtolower

settingsfortheprimarydisplay.TolaunchtheDisplayPropertieswindow,refertothe“Solution”for“The

Extenddesktopfunctiondoesnotwork”above.

•Problem:Thescreenpositionontheexternalmonitorisincorrectwhenthatmonitorissetforahigh

resolution.

Solution:Sometimes,whenyouuseahighresolutionsuchas1600x1200,theimageisshiftedtoleft

orrightonthescreen.Tocorrectthis,rstmakesurethatyourexternalmonitorsupportsthedisplay

mode,thatis,theresolutionandtherefreshrate,thatyouhaveset.Ifitdoesnot,setadisplaymodethat

themonitorsupports.Ifitdoessupportthedisplaymodeyouhaveset,gotothesetupmenuforthe

monitoritselfandadjustthesettingsthere.Usuallytheexternalmonitorhasbuttonsforaccesstothe

setupmenu.Fordetails,seethereferencemanualforthemonitor.

Audioproblems

•Problem:WaveorMIDIsounddoesnotplaycorrectly.

Solution:Makesurethebuilt-inaudiodeviceisconguredcorrectly.

ForWindows7andWindowsVista:

1.ClickStart➙ControlPanel.

2.ClickHardwareandSound.

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconrmation,typethe

passwordorprovideconrmation.

4.Double-clickSound,videoandgamecontrollers,(inWindowsVista,clickthe+markforSound,

videoandgamecontrollers).

5.Makesurethefollowingdeviceisenabledandconguredcorrectly:

–ConexantCX20672SmartAudioHD

ForWindowsXP:

1.ClickStart➙ControlPanel.

2.ClickPerformanceandMaintenance

3.ClickSystem.

4.ClicktheHardwaretab,andthenclicktheDeviceManagerbutton.

5.Clickthe+markforSound,videoandgamecontrollers.

6.Makesurethefollowingdeviceisenabledandconguredcorrectly:

–ConexantCX20672SmartAudioHD

•Problem:RecordingsmadebyusingtheMicrophoneinputarenotloudenough.

Solution:MakesurethatMicrophoneBoostisturnedonandsetasfollows:

ForWindows7andWindowsVista:

1.ClickStart➙ControlPanel.

2.ClickHardwareandSound.

3.ClickSound.

4.ClicktheRecordingtabintheSoundwindow.

5.SelectMicrophone,andclickthePropertiesbutton.

228UserGuide

6.ClicktheLevelstab,andmovetheMicrophoneBoostsliderupwards.

7.ClickOK.

ForWindowsXP:

1.Double-clickthevolumeiconinthetaskbar.TheVolumeControlwindowopens.

2.ClickOptions.

3.ClickProperties.

4.SelectConexantHDAudioinputintheMixerdevicelist.

5.ClickOK.

6.ClickOptions,andthenclickAdvancedControls.

7.FindtheMicrophonevolumecontrol,andthenclickAdvanced.

8.SelecttheMicrophoneboostcheckbox.

9.ClickClose.

Note:Fordetailsaboutcontrollingvolume,refertoyourWindowsonlinehelp.

•Problem:Avolumeorbalanceslidercannotbemoved.

Solution:Theslidermightbegrayedout.Thismeansthatitspositionisxedbythehardwareand

cannotbechanged.

•Problem:Thevolumeslidersdonotstayinplacewhensomeaudioapplicationsareused.

Solution:Itisnormalforthesliderstochangepositionwhencertainsoundapplicationsareused.The

applicationsareawareoftheVolumeMixerwindow(inWindowsXP,VolumeControlwindow)andare

allowedtochangethesettingsthemselves.AnexampleistheWindowsMediaPlayer.Usuallythe

applicationhasslidersavailabletocontrolthesoundfromwithintheapplication.

•Problem:ThevolumeslidersdonotalltintheVolumeControlwindowinWindowsXP.

Solution:PressCtrl+Skeyswhilethevolumecontrolisinfocus,andtoggletoasmallersize.

•Problem:Thebalanceslidercannotcompletelymuteonechannel.

Solution:Thecontrolisdesignedtocompensateforminordifferencesinbalanceanddoesnot

completelymuteeitherchannel.

•Problem:ThereisnovolumecontrolforMIDIsoundontheVolumeMixerwindow(inWindowsXP,

VolumeControlwindow).

Solution:Usethehardwarevolumecontrol.InWindowsXP,usethehardwarevolumecontrolorthe

WavevolumecontrolontheVolumeControlwindow.ThisisbecausetheBuilt-InSynthesizerSoftware

doesnotsupportthecontrol.

•Problem:ThesoundcannotbeturnedoffcompletelyevenifyousettheMastervolumecontrolat

minimum.

Solution:YoucanstillhearsomesoundeventhoughyouhavesettheMastervolumecontrolatminimum.

Toturnoffthesoundcompletely,gototheMastervolumecontrolandselectMutespeakers(inWindows

VistaandWindowsXP ,Mute).

•Problem:Sounddoesnotcomefromaheadphoneoraspeaker,oryourcomputercannotrecordsounds

whentheSmartAudioissettoMULTI-STREAMmode(WindowsVista).

Solution:Toswitchfromonedevicetoanother(forexample,fromaspeakertoaheadphone,orfroman

externalmicrophonetoabuilt-inmicrophone),doasfollows:

Chapter10.Troubleshootingcomputerproblems229

1.ClickStart➙ControlPanel➙HardwareandSound.

2.ClicktheSmartAudioicon.TheSmartAudiowindowopens.

3.MakesurethatyouareinMULTI-STREAMmodeintheAudioDirectorwindow.

4.IntheVolumeMixerwindow,selectthedeviceyouwant-forexample,speakers.Ifyourcomputer

isattachedtoaThinkPadMiniDockPlusoraThinkPadMiniDock,youcanalsoselectadevice

fromthem.

5.Playanysoundviaamusicprogram(forexample,WindowsMediaPlayer).Makesurethatsound

comesfromspeakersnow.

6.Then,ifyouwouldliketoswitchtoaheadphone,closethemusicprogram.

7.GototheVolumeMixerwindow.Thenselectanotherdevice,whichisnowtheheadphone.

8.Playanysoundviathemusicprogram.Makesurethatsoundcomesfromaheadphoneattached

directlytothesystem.

Fordetails,refertotheHelpforSmartAudio.

Note:IntheVolumeMixerwindowofSmartAudio,acheckmarkbytheentryforadevice,suchas

speakersforaplaybackdevice,orabuilt-inmicrophoneforarecordingdevice,showsthatthedevice

hasbeenselected.

•Problem:Whenyouconnectaheadphonetoyourcomputerwhileplayingsound,aspeakerdoesnot

producesoundintheMULTI-STREAMmodeatSmartAudio(Windows7).

Solution:Oncetheheadphoneisattached,thestreamingisautomaticallyredirectedtoit.Ifyouwant

tolistentosoundfromthespeakersagain,besuretosetthosespeakersasthedefaultdevice.The

procedureisasfollows:

1.ClickStart➙ControlPanel➙AllControlPanelItems.

2.ClicktheSmartAudioicon.TheSmartAudiowindowopens.

3.Lookattheplaybackdevices.Ifyouhaveattachedaheadphone,theheadphonewillbeautomatically

setasthedefaultdevice,andtheiconforthatheadphonewillbechecked.

4.Tosetadifferentdeviceasthedefault,justdouble-clicktheiconforthosespeakers.Thaticon

willnowhaveacheckmark.

5.PlayanysoundbyuseofamusicprogramsuchasWindowsMediaPlayer.Makesurethatsound

comesfromthespeakers.

Fordetails,refertotheHelpforSmartAudio.

Fingerprintreaderproblems

•Problem:Thesurfaceofthereaderisdirty,stained,orwet.

Solution:Gentlycleanthesurfaceofthereaderwithadry,soft,lint-freecloth.

•Problem:Thereaderoftenfailstoenrollorauthenticateyourngerprint.

Solution:Ifthesurfaceofthereaderisdirty,stained,orwet,gentlycleanthesurfaceofthereader

withadry,soft,lint-freecloth.

Ifyourngerhasanyofthefollowingconditions,youmaynotbeabletoregisterorauthenticateit:

–Yourngeriswrinkled.

–Yourngerisrough,dry,orinjured.

–Yourngerisverydry.

–Yourngerisstainedwithdirt,mud,oroil.

–Thesurfaceofyourngerisverydifferentfromtheoneyouusedwhenyouenrolledyourngerprint.

230UserGuide

–Yourngeriswet.

–Angerthathasnotbeenenrolledisused.

Toimprovethesituation,trythefollowing:

–Cleanorwipeyourhandstoremoveanyexcessdirtormoisturefromthengers.

–Enrollanduseadifferentngerforauthentication.

–Ifyourhandsaretoodry,applylotiontothem.

Batteryandpower

Thissectiontellswhattodoifyouhaveabatteryandpowerproblem.

Thissectionincludesvetopics:Battery,acpoweradapter,Power,Powerbutton,StartupandSleep

(standby)andhibernation.Checkthesetopicstondtherelatedinformation.

Batteryproblems

•Problem:Thebatterypackcannotbefullychargedbythepower-offmethodinthestandardcharge

timeforyourcomputer.

Solution:Thebatterypackmightbeover-discharged.Dothefollowing:

1.Turnoffthecomputer.

2.Makesurethattheover-dischargedbatterypackisinthecomputer.

3.Connecttheacpoweradaptertothecomputerandletitcharge.

IftheoptionalQuickChargerisavailable,useittochargetheover-dischargedbatterypack.

Ifthebatterypackcannotbefullychargedin24hours,useanewbatterypack.

•Problem:Yourcomputershutsdownbeforethebatterystatusindicatorshowsempty,-or-Your

computeroperatesafterthebatterystatusindicatorshowsempty.

Solution:Dischargeandrechargethebatterypack.

•Problem:Theoperatingtimeforafullychargedbatterypackisshort.

Solution:Dischargeandrechargethebatterypack.Ifyourbattery'soperatingtimeisstillshort,usea

newbatterypack.

•Problem:Thecomputerdoesnotoperatewithafullychargedbatterypack.

Solution:Thesurgeprotectorinthebatterypackmightbeactive.Turnoffthecomputerforoneminuteto

resettheprotector;thenturnonthecomputeragain.

•Problem:Thebatterypackcannotbecharged.

Solution:Youcannotchargethebatterywhenitistoohot.Ifthebatteryfeelshot,removeitfromthe

computerandallowittocooltoroomtemperature.Afteritcools,reinstallitandrechargethebattery.Ifit

stillcannotbecharged,haveitserviced.

ACpoweradapterproblems

•Problem:Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthe

poweradapter(powerplug)iconisnotdisplayedinthetaskbar.Alsotheacpowerindicatordoes

notlightup.

Solution:Doasfollows:

1.Makesurethattheconnectionoftheacpoweradapteriscorrect.Forconnectingtheacpower

adapter,seetheSetupInstructionsmanualincludedintheshippingcontentsofyourcomputer.

Chapter10.Troubleshootingcomputerproblems231

2.Iftheabovestepiscorrect,turnoffthecomputer,thendisconnecttheacpoweradapteranduninstall

themainbattery.

3.Reinstallthebatteryandreconnecttheacpoweradapter,thenturnonthecomputer.

4.Ifthepoweradaptericonstilldoesnotappearonthetaskbarandtheacpowerindicatordoesnot

lightup,havetheacpoweradapterandyourcomputerserviced.

Note:IfyourcomputerisaWindows7model,todisplaythepoweradapter(powerplug)icon,click

Showhiddeniconsinthetaskbar.

Powerproblems

Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.

Ifyourcomputerisgettingnopoweratall,checkthefollowingitems:

1.Verifythepowerswitch.Referto“Statusindicators”onpage19.Thepowerswitchisilluminated

wheneverthecomputerison.

2.Checkallpowerconnections.Removeanypowerstripsandsurgeprotectorstoconnecttheacpower

adapterdirectlytotheacpoweroutlet.

3.Inspecttheacpoweradapter.Checkforanyphysicaldamage,andmakesurethatthepowercableis

rmlyattachedtotheadapterbrickandthecomputer.

4.Verifytheacpowersourceisworkingbyattachinganotherdevicetotheoutlet.

5.Removethecomputerfroma“DetachingaThinkPadX220Ultrabase”onpage155.

6.Removealldevicesandthentestforsystempowerwithminimaldevicesattached.

a.Disconnecttheacpoweradapterandallcablesfromthecomputer.

b.Closethecomputerdisplay,andturnthecomputerover.

c.Removethebattery.Referto“Replacingthebattery”onpage118.

d.Removethememory(SO-DIMM).Referto“Replacingmemory”onpage145.

e.RemovethePCIExpressMiniCard.Referto“InstallingandreplacingthePCIExpressMiniCardfor

wirelessLAN/WiMAXconnection”onpage133.

f.Removetheharddiskdriveandsolidstatedrive.Referto“Replacingtheharddiskdrive”onpage

127and“Replacingthesolidstatedrive”onpage130.

g.Waitfor30seconds,andthenreinstalltheSO-DIMMandtheknowngoodbatteryortheacpower

adaptertotestthecomputerwithminimaldevicesattachedrst.

h.Reinstalleachdeviceoneatatimethatyouhaveremovedintheearliersteps.

Ifyourcomputerdoesnotrunonbatterypower,checkthefollowingitems:

1.Removeandresetthebatterytomakesurethatitisproperlyconnected.Referto“Replacingthe

battery”onpage118.

2.Swapbatterieswithanothersimilarmodel,ifavailable.

IfanothersimilarThinkPadmodelisavailable,thenverifythatthebatterypackworksintheother

computerandthatthebatterypackfortheothermodelworksinthiscomputer.

3.Verifythebattery-statusindicator.Referto“Statusindicators”onpage19.

Thebattery-statusindicatorisnormallyilluminatedwheneverthebatteryisinstalledandthecomputeris

on,ortheacpoweradapterisconnectedandthebatteryischarging.Thisindicatormaybeblinkingor

solidineitherorangeorgreencolordependingonthestatusofthebattery.

Apowerbuttonproblem

•Problem:Thesystemdoesnotrespond,andyoucannotturnoffthecomputer.

232UserGuide

Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonfor4secondsormore.Ifthe

systemisstillnotreset,removetheacpoweradapterandthebattery.

Startupproblems

Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.

Ifyoureceiveanerrormessagebeforetheoperatingsystemloads,checkthefollowingitem:

•FollowtheappropriatecorrectiveactionsforPower-onself-testerrormessages.

Ifyoureceiveanerrormessagewhiletheoperatingsystemisloadingthedesktopcongurationafterthe

POSTiscompleted,checkthefollowingitems:

1.VisittheLenovoSupportWebsiteathttp://www.lenovo.com/supportandsearchfortheerrormessage.

2.VisittheMicrosoftKnowledgeBasehomepageathttp://support.microsoft.com/andsearchforthe

errormessage.

Sleep(standby)andhibernationproblems

•Problem:Thecomputerenterssleep(standby)modeunexpectedly.

Solution:Iftheprocessoroverheats,thecomputerautomaticallyentersleep(standby)modetoallow

thecomputertocoolandtoprotecttheprocessorandotherinternalcomponents.Checkthesettings

forsleep(standby)mode,usingPowerManager.

•Problem:Thecomputerenterssleep(standby)mode(thesleep/standbyindicatorturnson)immediately

afterPower-onself-test.

Solution:Makesurethat:

–Thebatteryischarged.

–Theoperatingtemperatureiswithintheacceptablerange.Referto“Features”onpage,

“Specications”onpage31,and“Operatingenvironment”onpage33.

Ifthebatteryischargedandthetemperatureiswithinrange,havethecomputerserviced.

•Problem:The“criticallow-batteryerror”messageappears,andthecomputerimmediatelyturnsoff.

Solution:Thebatterypowerisgettinglow.Connecttheacpoweradaptertothecomputerandplugit

intoanelectricaloutlet,orreplacethebatterywithachargedone.

•Problem:ThecomputerdisplayremainsblankafteryoupressFntoreturnfromsleep(standby)mode.

Solution:Checkwhetheranexternalmonitorwasdisconnectedorturnedoffwhilethecomputerwas

insleep(standby)mode.Ifyoudisconnectedorturnedofftheexternalmonitor,connectitorturniton

beforeresumingthecomputerfromthesleep(standby)mode.Whenresumingthecomputerfromthe

sleep(standby)modewithoutattachingtheexternalmonitororturningiton,andthecomputerdisplay

remainsblank,pressFn+F7tobringupthecomputerdisplay.

Note:IfyouareusingFn+F7toapplyapresentationscheme,youwillneedtopressFn+F7atleastthree

timesinthreesecondstobringupthecomputerdisplay.

Note:IfyourcomputerisaWindows7model,itdoesnotsupportthepresentationscheme.

•Problem:Thecomputerdoesnotreturnfromsleep(standby)mode,orthesleep(standby)indicatorstays

onandthecomputerdoesnotwork.

Solution:Ifthesystemdoesnotreturnfromsleep(standby)mode,itmayhaveenteredsleep(standby)or

hibernationmodeautomaticallybecausethebatteryisdepleted.Checkthesleep(standby)indicator.

Chapter10.Troubleshootingcomputerproblems233

–Ifthesleep(standby)indicatorison,yourcomputerisinsleep(standby)mode.Connecttheac

poweradaptertothecomputer;thenpressFn.

–Ifthesleep(standby)indicatorisoff,yourcomputerisinhibernationmodeorpower-offstate.Connect

theacpoweradaptertothecomputer;thenpressthepowerbuttontoresumeoperation.

Ifthesystemstilldoesnotreturnfromsleep(standby)mode,yoursystemmaystoprespondingandyou

maynotbeabletoturnoffthecomputer.Inthiscase,youneedtoresetthecomputer.Ifyouhavenot

savedyourdata,itmaybelost.Toresetthecomputer,pressandholdthepowerbuttonfor4secondsor

more.Ifthesystemisstillnotreset,removetheacpoweradapterandthebattery.

•Problem:Yourcomputerdoesnotentersleep(standby)orhibernationmode.

Solution:Checkwhetheranyoptionhasbeenselectedtodisableyourcomputerfromenteringsleep

(standby)orhibernationmode.

Ifyourcomputertriestoentersleep(standby)modebuttherequestisrejected,thedeviceintheUSB

connectormightbedisabled.Ifthisoccurs,doahot-unplug-and-plugoperationfortheUSBdevice.

•Problem:TheFn+F12keycombinationdoesnotmakethecomputerenterhibernationmode.

Solution:Thecomputercannotenterhibernationmode:

–IfthehibernationmodeisnotenabledinWindowsXP.Toenableit,doasfollows:

ForWindowsXP:

1.ClickStart➙Controlpanel.

2.ClickPerformanceandMaintenance.

3.ClickPowerOptions.

4.ClicktheHibernatetab.

5.ClicktheEnablehibernationcheckbox.

6.ClickOK.

IfyouwanttobeabletoenterhibernationmodebypressingFn+F12,youneedtoinstallThinkPad

PMdriver.

•Problem:Thebatterydischargesslightlywhilethecomputerisinhibernationmode.

Solution:Ifthewakeupfunctionisenabled,thecomputerconsumessmallamountofpower.Thisisnot

adefect.Fordetails,referto“Power-savingmodes”onpage61.

Drivesandotherstoragedevices

Thissectionincludesthreedriveproblemswhichareharddiskdrive,solidstatedrive,andopticaldrive.

Harddiskdriveproblems

•Problem:Theharddiskdrivemakesarattlingnoiseintermittently.

Solution:Therattlingnoisemightbeheard:

–Whentheharddiskdrivebeginsornishesgettingaccesstodata.

–Whenyoucarrytheharddiskdrive.

–Whenyoucarryyourcomputer.

Thisisanormalcharacteristicofaharddiskdriveandisnotadefect.

•Problem:Theharddiskdrivedoesnotwork.

234UserGuide

Solution:InthestartupmenuoftheThinkPadSetup,makesurethattheharddiskdriveisincludedinthe

“Bootpriorityorder”list.Ifitisincludedinthe“Excludedfrombootorder”list,itisdisabled.Selectthe

entryforitinthelistandpresstheShift+1key.Thismovestheentrytothe“Bootpriorityorder”list.

•Problem:Aftersettingaharddiskpasswordontheharddiskdriveofthecomputer,youmovedthedrive

toanothercomputer.Nowyoucannotunlocktheharddiskpassword.

Solution:Yourcomputersupportsanenhancedpasswordalgorithm.Computersolderthanyoursmay

notsupportsuchasecurityfunction.

Solidstatedriveproblems

•Problem:WhenyoucompresslesorfoldersbyuseofthedatacompressionfunctioninWindows,and

thendecompressthem,theprocessofwritingtoorreadingfromthelesorfoldersisslow.

Solution:ApplythediskdefragmentationtoolinWindowsforfasteraccesstothedata.

Softwareproblems

•Problem:Anapplicationdoesnotruncorrectly.

Solution:Makesurethattheproblemisnotbeingcausedbytheapplication.

Checkthatyourcomputerhastheminimumrequiredmemorytoruntheapplication.Refertothemanuals

suppliedwiththeapplication.

Checkthefollowing:

–Theapplicationisdesignedtooperatewithyouroperatingsystem.

–Otherapplicationsruncorrectlyonyourcomputer.

–Thenecessarydevicedriversareinstalled.

–Theapplicationworkswhenitisrunonsomeothercomputer.

Ifanerrormessageappearswhileyouareusingtheapplicationprogram,refertothemanualssupplied

withtheapplication.

Iftheapplicationstilldoesnotruncorrectly,contactyourplaceofpurchaseoraservicerepresentativefor

help.

Portsandconnectors

Thissectionincludesthemostcommonportsandconnectorsproblems:UniversalSerialBus,anddocking

stationorportreplication.

UniversalSerialBusproblems

•Problem:AdeviceconnectedtotheUSBconnectordoesnotwork.

Solution:OpentheDeviceManagerwindow.MakesurethattheUSBdevicesetupiscorrect,andthat

theassignmentofcomputerresourceandtheinstallationofthedevicedriverarecorrect.

ForWindows7andWindowsVista:

1.ClickStart➙ControlPanel.

2.ClickHardwareandSound.

3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconrmation,typethe

passwordorprovideconrmation.

ForWindowsXP:

1.ClickStart➙ControlPanel.

2.ClickPerformanceandMaintenance,andclickSystem.

Chapter10.Troubleshootingcomputerproblems235

3.ClicktheHardwaretab,andclicktheDeviceManagerbutton.

Referto“Diagnosingproblems”onpage209andrunLenovoThinkVantageToolboxforadiagnostictest

oftheUSBconnector.

Adockingstationorportreplicatorproblem

•Problem:Thecomputerdoesnotstartwhenyoutrytoturniton,anddoesnotrespondwhenyoutry

toresumeoperation.

Solution:Makesurethat:

–Theacpoweradapterisconnectedtothedockingstationortheportreplicator.

–ThedockingindicatoroftheThinkPadMiniDockPlusSeries3ortheThinkPadMiniDockSeries3ison.

–Thecomputerissecurelyattachedtothedockingstationortheportreplicator.

236UserGuide

Chapter11.Gettingsupport

ThereismoretoowningaThinkPadnotebookthanhavingapowerful,portablecomputer.Thischapter

offersinformationaboutwhentocommunicatewithLenovoandhowbesttodoit.

•“BeforeyoucontactLenovo”onpage237

•“Gettinghelpandservice”onpage238

•“Purchasingadditionalservices”onpage243

BeforeyoucontactLenovo

Often,youcansolveyourcomputerproblemsbyreferringtotheinformationintheexplanationsoferror

codes,runningLenovoThinkVantageToolboxorbyconsultingtheThinkPadWebsite.

Registeryourcomputer

RegisteryourThinkPadproductswithLenovo.Goto:http://www.lenovo.com/register.Thiscanhelp

authoritiesreturnyourcomputertoyouifitislostorstolen.RegisteringyourcomputeralsoenablesLenovo

tonotifyyouaboutpossibletechnicalinformationandupgrades.

Formoreinformationaboutregisteringyourcomputer,referto“Registeryourcomputer”onpage41.

Downloadsystemupdates

Downloadingupdatedsoftwaremightresolveproblemsyouexperiencewithyourcomputer.

Todownloadupdatedsoftware,goto

http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix.Thenfollow

theinstructionsonthescreen.

Recordinformation

BeforeyoutalktoaLenovorepresentative,recordthefollowingimportantinformationaboutyourcomputer.

Recordproblemsymptomsanddetails

Collecttheanswerstothequestionsbelowbeforeyoucallforhelp.Then,youwillbeabletogethelp

asquicklyaspossible.

•Whatistheproblem?Isitcontinuousorintermittent?

•Isthereanerrormessagethatappears?Whatistheerrorcode,ifany?

•Whatoperatingsystemareyouusing?Whichversion?

•Whichsoftwareapplicationswererunningatthetimeoftheproblem?

•Cantheproblembereproduced?Ifso,how?

Recordsysteminformation

Theserialnumberlabelisonthebottomofyourcomputer.Recordthemachinetypeandtheserialnumber.

•WhatisthenameofyourLenovoproduct?

•Whatisthemachinetype?

•Whatistheserialnumber?

Gettinghelpandservice

Ifyouneedhelp,service,technicalassistance,orjustwantmoreinformationaboutLenovoproducts,you

willndawidevarietyofsourcesavailablefromLenovotoassistyou.Thissectioncontainsinformation

aboutwheretogoforadditionalinformationaboutLenovoandourproducts,whattodoifyouexperiencea

problemwithyourcomputer,andwhomtocallforserviceshoulditbenecessary.

Informationaboutyourcomputerandpreinstalledsoftware,ifany,isavailableinthedocumentationthat

comeswithyourcomputer.Thatdocumentationincludesprintedbooks,onlinebooks,READMEles,and

helples.Inaddition,informationaboutLenovoproductsisavailableontheWorldWideWeb.

MicrosoftServicePacksarethelatestsoftwaresourceforWindowsproductupdates.Theyareavailablevia

Webdownload(connectionchargesmayapply)orviadisc.Formorespecicinformationandlinks,please

gotohttp://www.microsoft.com.LenovooffersUpandRunningtechnicalassistancewithinstallationof,or

questionsrelatedto,ServicePacksforyourLenovo-preloadedMicrosoftWindowsproduct.Forinformation,

pleasecontacttheCustomerSupportCenter.

Usingdiagnosticprograms

Manycomputerproblemscanbesolvedwithoutoutsideassistance.Ifyouexperienceaproblemwithyour

computer,therstplacetostartisthetroubleshootinginformationofyourcomputerdocumentation.Ifyou

suspectasoftwareproblem,seethedocumentation,includingREADMElesandonlinehelp,thatcomes

withtheoperatingsystemorapplicationprogram.

ThinkPadnotebookscomewithasetofdiagnosticprogramsthatyoucanusetohelpyouidentifyhardware

problems.See“Diagnosingproblems”onpage209forinstructionsonusingthediagnosticprograms.

TheTroubleshootinginformationorthediagnosticprogramsmighttellyouthatyouneedadditionalor

updateddevicedriversorothersoftware.LenovomaintainspagesontheWorldWideWebwhereyoucan

getthelatesttechnicalinformationanddownloaddevicedriversandupdates.

LenovosupportWebsite

Technicalsupportinformationisavailableat:

http://www.lenovo.com/support

Thisportalisupdatedwiththelatestinformationaboutthefollowingsubjects:

•Downloads&Drivers:Downloaddrivers,ashBIOS,andupdateyoursoftware

•Warranty:Checkyourwarrantystatusandupgradeyourwarranty.

•TechnicalSupport:ClickNeedHelp?forself-helptipstohelpdiagnoseaproblem.

•ThinkVantage:LearnmoreaboutThinkVantagesoftwaretoimproveproductivityandreducecost.

•LenovoForums:Searchthecommunityknowledgebaseforyourcomputertoshareanddiscover

informationwithotherusers.

•UserGuides&Manuals:Readorprintanypublicationsrelatedtoyourproduct.

CallingLenovo

Ifyouhavetriedtocorrecttheproblemyourselfandstillneedhelp,duringthewarrantyperiod,youcan

gethelpandinformationbytelephonethroughtheCustomerSupportCenter.Thefollowingservicesare

availableduringthewarrantyperiod:

•Problemdetermination-Trainedpersonnelareavailabletoassistyouwithdeterminingifyouhavea

hardwareproblemanddecidingwhatactionisnecessarytoxtheproblem.

238UserGuide

•Lenovohardwarerepair-IftheproblemisdeterminedtobecausedbyLenovohardwareunderwarranty,

trainedservicepersonnelareavailabletoprovidetheapplicablelevelofservice.

•Engineeringchangemanagement-Occasionally,theremightbechangesthatarerequiredafteraproduct

hasbeensold.Lenovooryourreseller,ifauthorizedbyLenovo,willmakeselectedEngineeringChanges

(ECs)availablethatapplytoyourhardware.

Thefollowingitemsarenotcovered:

•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornonwarrantedparts

Note:Allwarrantedpartscontaina7-characteridenticationintheformatFRUXXXXXXX.

•Identicationofsoftwareproblemsources

•CongurationofsystemBIOS(UEFIBIOS)aspartofaninstallationorupgrade

•Changes,modications,orupgradestodevicedrivers

•Installationandmaintenanceofnetworkoperatingsystems(NOS)

•Installationandmaintenanceofapplicationprograms

ForthetermsandconditionsoftheLenovoLimitedWarrantythatappliestoyourLenovohardwareproduct,

see“WarrantyInformation”intheSafetyandWarrantyGuidethatcomeswithyourcomputer.

Ifpossible,benearyourcomputerwhenyoumakeyourcallincasethetechnicalassistancerepresentative

needstohelpyouresolveacomputerproblem.Pleaseensurethatyouhavedownloadedthemostcurrent

driversandsystemupdates,rundiagnostics,andrecordedinformationbeforeyoucall.Whencallingfor

technicalassistance,pleasehavethefollowinginformationavailable:

•MachineTypeandModel

•Serialnumbersofyourcomputer,monitor,andothercomponents,oryourproofofpurchase

•Descriptionoftheproblem

•Exactwordingofanyerrormessages

•Hardwareandsoftwarecongurationinformationforyoursystem

Telephonenumbers

Note:Telephonenumbersaresubjecttochangewithoutnotice.ForthelatestlistofCustomerSupport

Centertelephonenumbersandhoursofoperation,gototheSupportWebsiteat:

http://www.lenovo.com/support/phone

Table10.World-widetelephonelist

CountryorRegionTelephoneNumber

AfricaAfrica:+44(0)1475-555-055

SouthAfrica:+27-11-3028888,0800110756

and+27-11-3027252

CentralAfrica:ContactthenearestLenovoBusinessPartner

Argentina0800-666-0011(Spanish)

Australia131-426(English)

Austria0043-0810-100654(Warrantyserviceandsupport)

(German)

Belgium02-225-3611(Warrantyserviceandsupport)

(DutchandFrench)

Bolivia0800-10-0189(Spanish)

BrazilSaoPauloregion:(11)3889-8986

OutsideSaoPauloregion:0800-701-4815

(BrazilianPortuguese)

Chapter11.Gettingsupport239

Table10.World-widetelephonelist(continued)

CountryorRegionTelephoneNumber

Brunei801-1041

(EnglishandBahasaMelayu)

Canada1-800-565-3344

(EnglishandFrench)

Caribbean

(Bermuda,Jamaica,

andTortola)

1-877-426-7378(English)

Chile800-361-213

188-800-442-488(Tollfree)

(Spanish)

ChinaTechnicalSupportLine

800-990-8888

86-10-58851110

(Mandarin)

China

(HongKongS.A.R.)

ThinkPad(Technicalenquiryhotline):

2516-3939(HongKong)

ThinkPadServiceCenter:

3140-2788(HongKong)

(Cantonese,English,andMandarin)

China

(MacauS.A.R.)

ThinkPad(Technicalenquiryhotline):

0800-839(Macau)

ThinkPadServiceCenter:

2871-5399(Macau)

(Cantonese,English,andMandarin)

Colombia1-800-912-3021(Spanish)

CostaRica0-800-011-1029(Spanish)

Croatia0800-0426

Cyprus+357-22-841100

CzechRepublic+420-2-7213-1316

Denmark7010-5150(Warrantyserviceandsupport)

(Danish)

DominicanRepublic1-866-434-2080(Spanish)

Ecuador1-800-426911(Spanish)

Egypt+202-35362525

ElSalvador800-6264(Spanish)

Estonia+3726600800

+3726776793

Finland+358-800-1-4260(Warrantyserviceandsupport)

(Finnish)

FranceHardware0810-631-213(Warrantyserviceandsupport)

Software0810-631-020(Warrantyserviceandsupport)

(French)

Germany01805-004618(German)

Greece+30-210-680-1700

Guatemala1800-624-0051(Spanish)

240UserGuide

Table10.World-widetelephonelist(continued)

CountryorRegionTelephoneNumber

HondurasTegucigalpa:232-4222

SanPedroSula:552-2234

(Spanish)

Hungary+3613825716

+3613825720

(EnglishandHungarian)

India1800-425-2666

+91-80-2535-9182

(English)

Indonesia0215238823

001-803-606-282(Localnumberonly)

+60383156859(DID)

(EnglishandBahasaIndonesian)

Ireland01-881-1444(Warrantyserviceandsupport)

(English)

IsraelGivatShmuelServiceCenter:+972-3-531-3900

(HebrewandEnglish)

Italy+39-800-820094(Warrantyserviceandsupport)

(Italian)

JapanThinkPadProductsTollFree:0120-20-5550

International:+81-46-266-4716

(JapaneseandEnglish)

TheabovenumberswillbeansweredwithaJapaneselanguage

voiceprompt.FortelephonesupportinEnglish,pleasewaitforthe

Japanesevoiceprompttoend,andanoperatorwillanswer.Please

say“Englishsupportplease,”andyourcallwillbetransferredtoan

Englishspeakingoperator.

Korea1588-6782(Korean)

Latvia+3717070360

Lithuania+37052786600

Luxembourg+352-360-385-343(French)

Malaysia1800-88-1889(Localnumberonly)

+60383156855(DID)

(EnglishandBahasaMelayu)

Malta+35621445566

Mexico001-866-434-2080(Spanish)

MiddleEast+44(0)1475-555-055

Netherlands+31-20-514-5770(Dutch)

NewZealand0800-733-222(English)

Nicaragua001-800-220-1830(Spanish)

Norway8152-1550(Warrantyserviceandsupport)

(Norwegian)

Chapter11.Gettingsupport241

Table10.World-widetelephonelist(continued)

CountryorRegionTelephoneNumber

Panama206-6047

001-866-434-2080

(LenovoCustomerSupportCenter-tollfree)

(Spanish)

Peru0-800-50-866(Spanish)

Philippines1800-1601-0033(Localnumberonly)

+60383156858(DID)

(EnglishandFilipino)

Poland+4822760-73-00(Polski)

Portugal+351218927046(Portuguese)

Romania+4-021-224-4015

RUCIS

(RussiaandCIS)

ForRussia:88001007888(Tollfreenumber)

ForCISCountries:0040316205099(Payable)

(RussianandEnglish)

Singapore8006011343(Localnumberonly)

+60383156856(DID)

(English)

Slovakia+421-2-4954-5555

Slovenia+386-1-200-50-60(Slovenian)

Spain91-714-7983

0901-100-000

(Spanish)

SriLanka+94112493547

+94112493548

(English)

Sweden077-117-1040(Warrantyserviceandsupport)

(Swedish)

Switzerland0800-55-54-54(Warrantyserviceandsupport)

(German,French,andItalian)

Taiwan886-2-82273299

0800-000-702

(Mandarin)

Thailand1-800-060-066(Localnumberonly)

6622734088

+60383156857(DID)

(ThaiandEnglish)

Turkey00800-4463-2041(Turkish)

UnitedKingdom08705-500-900(Standardwarrantysupport)

(English)

UnitedStates1-800-426-7378(English)

Uruguay000-411-005-6649(Spanish)

242UserGuide

Table10.World-widetelephonelist(continued)

CountryorRegionTelephoneNumber

Venezuela0-800-100-2011(Spanish)

VietnamForNorthernAreaandHanoiCity:

84439462000or84439426457

ForSouthernAreaandHoChiMinhCity:

84838295160or84439426457

(VietnameseandEnglish)

Inallothercountriesandregions,contactyourLenovoresellerormarketingrepresentative,orgotothe

LenovosupportWebsiteat:

http://www.lenovo.com/support

Purchasingadditionalservices

Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforLenovo

andnon-Lenovohardware,operatingsystems,andapplicationprograms;networksetupandconguration;

upgradedorextendedhardwarerepairservices;andcustominstallations.Serviceavailabilityandservice

namemightvarybycountry.

Formoreinformationabouttheseservices,goto:

http://www.lenovo.com/accessories/services/index.html

Chapter11.Gettingsupport243

244UserGuide

AppendixA.Regulatoryinformation

Wirelessrelatedinformation

Wirelessinteroperability

WirelessLANPCIExpressMiniCardisdesignedtobeinteroperablewithanywirelessLANproductthat

isbasedonDirectSequenceSpreadSpectrum(DSSS),ComplementaryCodeKeying(CCK),and/or

OrthogonalFrequencyDivisionMultiplexing(OFDM)radiotechnology,andiscompliantto:

•The802.11b/gStandard,802.11a/b/gor802.11ndraft2.0onWirelessLANs,asdenedandapprovedby

theInstituteofElectricalandElectronicsEngineers.

•TheWirelessFidelity(WiFi)certicationasdenedbytheWi-FiAlliance.

BluetoothdeviceisdesignedtobeinteroperablewithanyBluetoothproductthatiscomplianttoBluetooth

Specication2.1+EDRasdenedbytheBluetoothSIG.FollowingprolesaresupportedbyBluetoothdevice:

•GenericAccess

•ServiceDiscovery

•SerialPort

•Dial-upNetworking

•FAX

•LANAccessusingPPP

•PersonalAreaNetwork

•GenericObjectExchange

•GenericObjectPush

•FileTransfer

•Synchronization

•AudioGateway

•Headset

•Printer

•HumanInterfaceDevices(Keyboard/Mouse)

•BasicImage

•Handsfree

•AV

•PhoneBookAccessProle(PBAP)(Windows7andWindowsVistaonly)

•VDP-SyncProle(Windows7andWindowsVistaonly)

Usageenvironmentandyourhealth

Integratedwirelesscardsemitradiofrequencyelectromagneticenergylikeotherradiodevices.However,the

levelofenergyemittedisfarmuchlessthantheelectromagneticenergyemittedbywirelessdeviceslike

forexamplemobilephones.

Duetothefactthatintegratedwirelesscardsoperatewithintheguidelinesfoundinradiofrequencysafety

standardsandrecommendations,Lenovobelievestheyaresafeforusebyconsumers.Thesestandardsand

recommendationsreecttheconsensusofthescienticcommunityandresultfromdeliberationsofpanels

andcommitteesofscientistswhocontinuallyreviewandinterprettheextensiveresearchliterature.

Insomesituationorenvironment,theuseofintegratedwirelesscardsmayberestrictedbytheproprietor

ofthebuildingorresponsiblerepresentativesoftheorganization.Thesesituationsandareasmayfor

exampleinclude:

•Usingtheintegratedwirelesscardsonboardofairplanes,inhospitalsornearpetrolstations,blasting

areas(withelectro-explosivedevices),medicalimplantsorbody-wornelectronicmedicaldevices,e.g.

pacemakers.

•Inanyotherenvironmentwheretheriskofinterferencetootherdevicesorservicesisperceivedor

identiedasharmful.

Ifyouareuncertainofthepolicythatappliesontheuseofwirelessdevicesinaspecicorganization(e.g.,

airportorhospital),youareencouragedtoaskforauthorizationtouseintegratedwirelesscardspriorto

turningonthecomputer.

LocationoftheUltraConnectwirelessantennas

ThinkPadmodelsfeatureanintegrateddiversityantennasystembuiltintothedisplayforoptimalreception,

enablingwirelesscommunicationwhereveryouare.

ThinkPadX220andX220i

1.WirelessLANandWiMAXcomboantenna(Auxiliary)

TheauxiliaryantennaconnectedtothewirelessLANorWiMAXfeatureislocatedontheupperleft

sideofthecomputerdisplay,nearthecenter.

2.WirelessLAN(third),WirelessLAN/WiMAX(main),andWirelessWAN(main)

ThemainantennaconnectedtothewirelessLANorWiMAXfeatureislocatedontheupperrightsideof

thecomputerdisplay,nearthecenter.IfyourcomputerhastheMultipleInputMultipleOutput(MIMO)

wirelessLANfeature,thethirdwirelessantennaisalsolocatedhere.

246UserGuide

ThinkPad220TabletandX220iTablet

1.WirelessWAN(Auxiliary)

IfyourcomputercomeswithawirelessWANfeature,itsauxiliaryantennaislocatedatthetopleft

sideofthecomputerdisplay.

2.WirelessLANandWiMAXcomboantenna(Auxiliary)

TheauxiliaryantennaconnectedtothewirelessLANorWiMAXfeatureislocatedatthetopleftportion

ofthecomputerdisplay,nearthecenter.

3.WirelessLANantenna(Third)

IfyourcomputerhastheMultipleInputMultipleOutput(MIMO)wirelessLANfeature,thethirdwireless

antennaislocatedatthetopcenterportionofthecomputerdisplay.

4.WirelessLANandWiMAXcomboantenna(Main)

ThemainantennaconnectedtothewirelessLANorWiMAXfeatureislocatedatthetoprightsideof

thecomputerdisplay,nearthecenter.

5.WirelessWANantenna(Main)

IfyourcomputercomeswithawirelessWANfeature,itsmainantennaislocatedatthetoprightsideof

thecomputerdisplay.

Locatingwirelessregulatorynotices

Formoreinformationaboutthewirelessregulatorynotices,refertotheRegulatoryNoticeshippedwithyour

computer.

IfyourcomputerisshippedwithouttheRegulatoryNotice,youcannditontheWebsiteat:

http://www.lenovo.com/support

ToviewtheRegulatoryNoticeontheWebsite,dothefollowing:

1.Goto:

http://www.lenovo.com/support

2.ClicktheSupport&downloadssection,anewpageisdisplayed.

3.Intherightpane,typeyourcomputernumberintheEnteraproductnumberled,andclickGo.

AppendixA.Regulatoryinformation247

4.YoucanthenndtheRegulatoryNoticeinthedisplayedsearchresults.

Exportclassicationnotice

ThisproductissubjecttotheUnitedStatesExportAdministrationRegulations(EAR)andhasanExport

ClassicationControlNumber(ECCN)of4A994.b.Itcanbere-exportedexcepttoanyoftheembargoed

countriesintheEARE1countrylist.

Electronicemissionnotices

ThefollowinginformationreferstoThinkPad4294,4296,4297,4298,4299,4300,4301,4286,4287,4289,

4290,4291,4292,and4293.

FederalCommunicationsCommissionDeclarationofConformity

ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant

toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful

interferenceinaresidentialinstallation.Thisequipmentgenerates,uses,andcanradiateradiofrequency

energyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterference

toradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticular

installation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbe

determinedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferenceby

oneormoreofthefollowingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver.

•Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.

•Consultanauthorizeddealerorservicerepresentativeforhelp.

Lenovoisnotresponsibleforanyradioortelevisioninterferencecausedbyusingotherthanspeciedor

recommendedcablesandconnectorsorbyunauthorizedchangesormodicationstothisequipment.

Unauthorizedchangesormodicationscouldvoidtheuser'sauthoritytooperatetheequipment.

ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)

thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,

includinginterferencethatmaycauseundesiredoperation.

ResponsibleParty:

Lenovo(UnitedStates)Incorporated

1009ThinkPlace-BuildingOne

Morrisville,NC27560

PhoneNumber:919-294-5900

IndustryCanadaClassBemissioncompliancestatement

ThisClassBdigitalapparatuscomplieswithCanadianICES-003.

CetappareilnumériquedelaclasseBestconformeàlanormeNMB-003duCanada.

248UserGuide

EuropeanUnion-CompliancetotheElectromagneticCompatibility

Directive

ThisproductisinconformitywiththeprotectionrequirementsofEUCouncilDirective2004/108/EConthe

approximationofthelawsoftheMemberStatesrelatingtoelectromagneticcompatibility.Lenovocannot

acceptresponsibilityforanyfailuretosatisfytheprotectionrequirementsresultingfromanon-recommended

modicationoftheproduct,includingtheinstallationofoptioncardsfromothermanufacturers.

ThisproducthasbeentestedandfoundtocomplywiththelimitsforClassBInformationTechnology

EquipmentaccordingtoEuropeanStandardEN55022.ThelimitsforClassBequipmentwerederived

fortypicalresidentialenvironmentstoprovidereasonableprotectionagainstinterferencewithlicensed

communicationdevices.

GermanClassBcompliancestatement

DeutschsprachigerEUHinweis:

HinweisfürGerätederKlasseBEU-RichtliniezurElektromagnetischenVerträglichkeit

DiesesProduktentsprichtdenSchutzanforderungenderEU-Richtlinie2004/108/EG(früher89/336/EWG)zur

AngleichungderRechtsvorschriftenüberdieelektromagnetischeVerträglichkeitindenEU-Mitgliedsstaaten

undhältdieGrenzwertederEN55022KlasseBein.

Umdiesessicherzustellen,sinddieGerätewieindenHandbüchernbeschriebenzuinstallierenundzu

betreiben.DesWeiterendürfenauchnurvonderLenovoempfohleneKabelangeschlossenwerden.

LenovoübernimmtkeineVerantwortungfürdieEinhaltungderSchutzanforderungen,wenndasProdukt

ohneZustimmungderLenovoverändertbzw.wennErweiterungskomponentenvonFremdherstellernohne

EmpfehlungderLenovogesteckt/eingebautwerden.

Deutschland:

EinhaltungdesGesetzesüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln

DiesesProduktentsprichtdem„GesetzüberdieelektromagnetischeVerträglichkeitvonBetriebsmitteln“

EMVG(früher„GesetzüberdieelektromagnetischeVerträglichkeitvonGeräten“).DiesistdieUmsetzungder

EU-Richtlinie2004/108/EG(früher89/336/EWG)inderBundesrepublikDeutschland.

ZulassungsbescheinigunglautdemDeutschenGesetzüberdieelektromagnetischeVerträglichkeit

vonBetriebsmitteln,EMVGvom20.Juli2007(früherGesetzüberdieelektromagnetische

VerträglichkeitvonGeräten),bzw.derEMVEGRichtlinie2004/108/EC(früher89/336/EWG),für

GerätederKlasseB.

DiesesGerätistberechtigt,inÜbereinstimmungmitdemDeutschenEMVGdasEG-Konformitätszeichen

-CE-zuführen.VerantwortlichfürdieKonformitätserklärungnachParagraf5desEMVGistdieLenovo

(Deutschland)GmbH,Gropiusplatz10,D-70563Stuttgart.

InformationeninHinsichtEMVGParagraf4Abs.(1)4:

DasGeräterfülltdieSchutzanforderungennachEN55024undEN55022KlasseB.

AppendixA.Regulatoryinformation249

KoreaClassBcompliancestatement

JapanVCCIClassBcompliancestatement

Japancompliancestatementforproductswhichconnecttothepower

mainswithratedcurrentlessthanorequalto20Aperphase

LenovoproductserviceinformationforT aiwan

Pointertotheprintedpubforadditionalregulatoryinformation

Foradditionalregulatoryinformation,refertotheRegulatoryNoticeshippedwithyourcomputer.

IfyourcomputerisshippedwithouttheRegulatoryNotice,youcannditattheWebsite

http://www.lenovo.com/support.Fordetails,refertotheinstructionson“Locatingwirelessregulatory

notices”onpage247.

250UserGuide

AppendixB.WEEEandrecyclingstatements

Lenovoencouragesownersofinformationtechnologyequipmenttoresponsiblyrecycletheirequipment

whenitisnolongerneeded.Lenovooffersavarietyofprogramsandservicestoassistequipmentownersin

recyclingtheirITproducts.InformationonproductrecyclingofferingscanbefoundonLenovo'sInternetsite

at:http://www.pc.ibm.com/ww/lenovo/about/environment/.

EUWEEEstatements

EU Only

TheWasteElectricalandElectronicEquipment(WEEE)markappliesonlytocountrieswithintheEuropean

Union(EU)andNorway.AppliancesarelabeledinaccordancewithEuropeanDirective2002/96/EC

concerningwasteelectricalandelectronicequipment(WEEE).TheDirectivedeterminestheframeworkfor

thereturnandrecyclingofusedappliancesasapplicablethroughouttheEuropeanUnion.Thislabelis

appliedtovariousproductstoindicatethattheproductisnottobethrownaway,butratherreclaimedupon

endoflifeperthisDirective.

Usersofelectricalandelectronicequipment(EEE)withtheWEEEmarkingperAnnexIVoftheWEEE

DirectivemustnotdisposeofendoflifeEEEasunsortedmunicipalwaste,butusethecollectionframework

availabletothemforthereturn,recycle,recoveryofWEEEandminimizeanypotentialeffectsofEEEon

theenvironmentandhumanhealthduetothepresenceofhazardoussubstances.ForadditionalWEEE

informationgoto:http://www.lenovo.com/lenovo/environment.

Japanrecyclingstatements

CollectingandrecyclingadisusedLenovocomputerormonitor

IfyouareacompanyemployeeandneedtodisposeofaLenovocomputerormonitorthatistheproperty

ofthecompany,youmustdosoinaccordancewiththeLawforPromotionofEffectiveUtilizationof

Resources.Computersandmonitorsarecategorizedasindustrialwasteandshouldbeproperlydisposed

ofbyanindustrialwastedisposalcontractorcertiedbyalocalgovernment.InaccordancewiththeLaw

forPromotionofEffectiveUtilizationofResources,LenovoJapanprovides,throughitsPCCollectingand

RecyclingServices,forthecollecting,reuse,andrecyclingofdisusedcomputersandmonitors.Fordetails,

visittheLenovoWebsiteat:www.ibm.com/jp/pc/service/recycle/pcrecycle/.

PursuanttotheLawforPromotionofEffectiveUtilizationofResources,thecollectingandrecyclingof

home-usedcomputersandmonitorsbythemanufacturerwasbegunonOctober1,2003.Thisserviceis

providedfreeofchargeforhome-usedcomputerssoldafterOctober1,2003.Fordetails,visittheLenovo

Websiteat:www.ibm.com/jp/pc/service/recycle/personal/.

DisposingofaLenovocomputercomponents

SomeLenovocomputerproductssoldinJapanmayhavecomponentsthatcontainheavymetalsorother

environmentalsensitivesubstances.Toproperlydisposeofdisusedcomponents,suchasaprintedcircuit

boardordrive,usethemethodsdescribedaboveforcollectingandrecyclingadisusedcomputerormonitor.

DisposingofdisusedlithiumbatteriesfromLenovocomputers

Abutton-shapedlithiumbatteryisinstalledonthesystemboardofyourLenovocomputertoprovidepower

tothecomputerclockwhilethecomputerisoffordisconnectedfromthemainpowersource.Ifyouwantto

replaceitwithanewone,contactyourplaceofpurchaseoraskforarepairserviceprovidedbyLenovo.If

youhavereplaceditbyyourselfandwanttodisposeofthedisusedlithiumbattery,insulateitwithvinyltape,

contactyourplaceofpurchase,andfollowtheirinstructions.IfyouuseaLenovocomputerathomeand

needtodisposeofalithiumbattery,youmustcomplywithlocalordinancesandregulations.

DisposingadisusedbatterypackfromLenovonotebookcomputers

YourLenovonotebookcomputerhasalithiumionbatterypackoranickelmetalhydridebatterypack.Ifyou

areacompanyemployeewhousesaLenovonotebookcomputerandneedtodisposeofabatterypack,

contacttheproperpersoninLenovosales,service,ormarketing,andfollowthatperson'sinstructions.You

alsocanrefertotheinstructionsat:www.ibm.com/jp/pc/environment/recycle/battery/.IfyouuseaLenovo

notebookcomputerathomeandneedtodisposeofabatterypack,youmustcomplywithlocalordinances

andregulations.Youalsocanrefertotheinstructionsat:www.ibm.com/jp/pc/environment/recycle/battery/.

252UserGuide

AppendixC.Notices

Lenovomaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinallcountries.Consult

yourlocalLenovorepresentativeforinformationontheproductsandservicescurrentlyavailableinyour

area.AnyreferencetoaLenovoproduct,program,orserviceisnotintendedtostateorimplythatonlythat

Lenovoproduct,program,orservicemaybeused.Anyfunctionallyequivalentproduct,program,orservice

thatdoesnotinfringeanyLenovointellectualpropertyrightmaybeusedinstead.However,itistheuser's

responsibilitytoevaluateandverifytheoperationofanyotherproduct,program,orservice.

Lenovomayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthis

document.Thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents.Youcansend

licenseinquiries,inwriting,to:

Lenovo(UnitedStates),Inc.

1009ThinkPlace-BuildingOne

Morrisville,NC27560

U.S.A.

Attention:LenovoDirectorofLicensing

LENOVOPROVIDESTHISPUBLICATION“ASIS”WITHOUTWARRANTYOFANYKIND,EITHEREXPRESS

ORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,

MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.Somejurisdictionsdonotallow

disclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapply

toyou.

Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.Changesareperiodically

madetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.

Lenovomaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthis

publicationatanytimewithoutnotice.

Theproductsdescribedinthisdocumentarenotintendedforuseinimplantationorotherlifesupport

applicationswheremalfunctionmayresultininjuryordeathtopersons.Theinformationcontainedinthis

documentdoesnotaffectorchangeLenovoproductspecicationsorwarranties.Nothinginthisdocument

shalloperateasanexpressorimpliedlicenseorindemnityundertheintellectualpropertyrightsofLenovo

orthirdparties.Allinformationcontainedinthisdocumentwasobtainedinspecicenvironmentsandis

presentedasanillustration.Theresultobtainedinotheroperatingenvironmentsmayvary.

Lenovomayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithout

incurringanyobligationtoyou.

Anyreferencesinthispublicationtonon-LenovoWebsitesareprovidedforconvenienceonlyanddonotin

anymannerserveasanendorsementofthoseWebsites.ThematerialsatthoseWebsitesarenotpartof

thematerialsforthisLenovoproduct,anduseofthoseWebsitesisatyourownrisk.

Anyperformancedatacontainedhereinwasdeterminedinacontrolledenvironment.Therefore,theresult

obtainedinotheroperatingenvironmentsmayvarysignicantly.Somemeasurementsmayhavebeen

madeondevelopment-levelsystemsandthereisnoguaranteethatthesemeasurementswillbethesame

ongenerallyavailablesystems.Furthermore,somemeasurementsmayhavebeenestimatedthrough

extrapolation.Actualresultsmayvary.Usersofthisdocumentshouldverifytheapplicabledatafortheir

specicenvironment.

Trademarks

ThefollowingtermsaretrademarksofLenovointheUnitedStates,othercountries,orboth:

Lenovo

AccessConnections

ActiveProtectionSystem

RescueandRecovery

ThinkLight

ThinkPad

ThinkVantage

TrackPoint

Ultrabay

UltraConnect

UltraNav

WakeonLanisatrademarkoftheInternationalBusinessMachinesCorporationintheUnitedStates,

othercountries,orboth.

IntelandIntelSpeedSteparetrademarksorregisteredtrademarksofIntelCorporationoritssubsidiariesin

theUnitedStatesandothercountries.

Microsoft,Windows,WindowsVista,Bing,andBitLockeraretrademarksoftheMicrosoftgroupof

companies.

BlackBerry®,RIM®,ResearchInMotion®,SureType®andrelatedtrademarks,namesandlogosarethe

propertyofResearchInMotionLimitedandareregisteredand/orusedintheU.S.andcountriesaroundthe

world.UsedunderlicensefromResearchInMotionLimited.

Othercompany,product,andservicenamesmaybetrademarksorservicemarksofothers.

254UserGuide

PartNumber:

PrintedinChina

(1P)P/N:

Sierra Wireless MC8355-L Multi-band Radio Module User Manual 1 2

Sierra Wireless Inc. Multi-band Radio Module 1 2

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