Sierra Wireless MC8355-L Multi-band Radio Module User Manual 1 2

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Replacing the battery
Before you start, print these instructions.
This system may not support batteries that are not genuine Lenovo-made or authorized. These systems will
continue to boot, but may not charge unauthorized batteries.
Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and
provides no warranties for failures or damage arising out of their use.
To replace the battery with a new one, read the following prerequisites, and select your model from the
list below for the instruction.
Prerequisites for the procedure
DANGER
If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The battery
pack contains a small amount of harmful substances. To avoid possible injury:
• Replace only with a battery of the type recommended by Lenovo.
• Keep the battery pack away from fire.
• Do not expose it to excessive heat.
• Do not expose it to water or rain.
• Do not short-circuit it.
• Do not drop, crush, puncture, or subject to strong forces. Battery abuse or mishandling can
cause the battery to overheat, which can cause gasses or flame to “vent” from the battery
pack or coin cell.
To replace the battery, follow the procedures below.
Replacing the battery installed in the battery space of your computer
1. Turn off the computer, or enter hibernation mode. Then disconnect the ac power adapter and all cables
from the computer.
2. Close the computer display, and turn the computer over.
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3. Unlock the battery latch by sliding it to the unlock position.
4. Remove the battery.
5. Slide the battery into the computer.
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119
6. Slide the battery latch to the locked position.
7. Turn the computer over again. Connect the ac power adapter and the cables to the computer.
Replacing the keyboard
Before you start, print these instructions.
You can use the following procedures to replace the keyboard with a new one, available as an option.
Prerequisites for the procedure
DANGER
During electrical storms, do not connect the cable to or disconnect it from the telephone outlet
on the wall.
DANGER
Electric current from power, telephone, and communication cables is hazardous. To avoid shock
hazard, disconnect the cables before opening the cover of this slot.
To replace the keyboard, do as follows.
Removing the keyboard
1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. Wait for
a few minutes, till the inside of the computer cools, before you start the following procedures.
2. Close the computer display, and turn the computer over.
3. Remove the battery. For details, refer to the instructions in “Remove the battery” on page 118.
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4. Loosen the two screws on the memory slot cover , then remove the cover.
5. Turn the computer over and open the display.
6. Push hard in the direction shown by the arrows 1 in the drawing to unlatch the front side of the
keyboard. The keyboard will open up slightly 2 .
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7. Carefully lift the keyboard until you can see how it's connected. Hold the keyboard above the computer,
and then detach the connector 2 . Now the keyboard has been removed.
Installing the keyboard
1. Attach the connector.
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2. Insert the keyboard. Make sure that the rear edges of the keyboard are under the frame as shown by
the arrows.
3. Press gently on the areas marked in the drawing, and slide the keyboard toward you. Make sure that the
edges of the keyboard marked in the drawing, are under the frame.
Chapter 6. Replacing devices
123
4. Put the memory slot cover back in place , close the cover , and then tighten the screws.
5. Reinstall the battery. For details, refer to the instructions in “Reinstall the battery” on page 118.
6. Turn the computer over again. Connect the ac power adapter and cables to the computer; then turn it on.
Replacing the palm rest
Before you start, print these instructions.
Prerequisites for the procedure
DANGER
During electrical storms, do not connect the cable to or disconnect it from the telephone outlet
on the wall.
DANGER
Electric current from power, telephone, and communication cables is hazardous. To avoid shock
hazard, disconnect the cables before opening the cover of this slot.
Replacement instructions
1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. Wait for
a few minutes, till the inside of the computer cools, before you start the following procedures.
2. Close the computer display, and turn the computer over.
3. Remove the battery. For more information, refer to Replacing the battery.
4. Remove the keyboard. For more information about how to remove the keyboard, refer to Replacing the
keyboard.
5. Remove the screws that secure the palm rest.
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6. Turn the computer over and open the display. Lift up the left and right top edges of the palm rest to
remove it.
7. Detach the flip-lock ZIF connector 1 , then remove the palm rest cable 2 .
8. Lift up and remove the palm rest.
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9. Release the palm rest from the computer. Now the palm rest has been removed.
Installing the palm rest
1. Attach the palm rest, making sure the latches near the top left and right edges of the palm rest are secure.
2. Push the front side of the palm rest until it clicks into place.
3. Attach the flip-lock ZIF connector 1 , then push the palm rest cable 2 .
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4. Reinstall the screws for the palm rest.
5. Reinstall the keyboard. For more information about how to remove the keyboard, refer to Replacing the
keyboard.
6. Reinstall the battery. For more information, refer to Replacing the battery.
7. Turn the computer over again. Connect the ac power adapter and cables to the computer; then turn it on.
Replacing the hard disk drive
Before you start, print these instructions.
You can replace the hard disk drive with a new one which can be purchased from your Lenovo reseller or a
marketing representative. To replace the hard disk drive, read the following prerequisites.
Note: Replace the hard disk drive only if you upgrade it or have it repaired. The connectors and slot of the
hard disk drive were not designed for frequent changes, or drive swapping.
Prerequisites for the procedure
When replacing the drive, be sure to follow the precautions.
Attention: When you are handling a hard disk drive:
Chapter 6. Replacing devices
127
• Do not drop the drive or subject it to physical shocks. Put the drive on a material, such as soft cloth, that
absorbs any physical shocks.
• Do not apply pressure to the cover of the drive.
• Do not touch the connector.
The drive is very sensitive. Incorrect handling can cause damage and permanent loss of data.
Before removing the hard disk drive, make a backup copy of all the information on it, and then turn the
computer off.
Never remove the drive while the system is operating, in sleep (standby) mode, or in hibernation mode.
To replace the hard disk drive, do as follows:
1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer.
2. Close the computer display, and turn the computer over.
3. Remove the battery. For details, refer to the instructions in “Remove the battery” on page 118.
4. Remove the screw that secures the slot cover 1 . Then flip out the cover 2 and pull up to remove it 3 .
5. Remove the hard disk drive by pulling out the tab.
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6. Detach the side rubber rails from the hard disk drive.
7. Attach the side rubber rails to a new hard disk drive.
8. Insert the hard disk drive into the hard disk drive bay, then press it firmly into place.
Chapter 6. Replacing devices
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9. Insert the slot cover 1 . Then, slide in the cover 2 and reinstall the screw 3 .
10. Reinstall the battery. For details, refer to the instructions in “Reinstall the battery” on page 118.
11. Turn the computer over again. Connect the ac power adapter and the cables to the computer.
Replacing the solid state drive
You can replace the solid state drive with a new one which can be purchased from your Lenovo reseller or a
marketing representative. To replace the solid state drive, read the following prerequisites and select your
model from the list below for instructions.
Note: Replace the solid state drive only if you need to have it repaired. The connectors and slot of the solid
state drive were not designed for frequent changes, or drive swapping.
Prerequisites for the procedure
When replacing the drive, be sure to follow the precautions.
Attention: When you are handling a solid state drive:
• Do not drop the drive or subject it to physical shocks. Put the drive on a material, such as soft cloth, that
absorbs any physical shocks.
• Do not apply pressure to the cover of the drive.
• Do not touch the connector.
The drive is very sensitive. Incorrect handling can cause damage and permanent loss of data.
Before removing the solid state drive, make a backup copy of all the information on it, and then turn the
computer off.
Never remove the drive while the system is operating, in sleep (standby) mode, or in hibernation mode.
Replacement instructions
To replace the solid state drive, do as follows:
1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer.
2. Close the computer display, and turn the computer over.
3. Remove the battery. For more information, refer to “Replacing the battery” on page 118.
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4. Remove the screw that secures the solid state drive 1 . Then flip out the cover 2 and pull up to
remove it 3 .
5. Remove the solid state drive by pulling out the tab.
6. Detach the side spacer rails from the hard disk drive.
Chapter 6. Replacing devices
131
7. Attach the side spacer rails to a new hard disk drive.
8. Insert the solid state drive into the hard disk drive bay, then press it firmly into place.
9. Reinstall the cover of the bay 1 , then reinstall the screw 2 .
10. Reinstall the battery. For more information about how to reinstall the battery, refer to “Replacing the
battery” on page 118.
11. Turn the computer over again. Connect the ac power adapter and the cables to the computer.
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Installing and replacing the PCI Express Mini Card for wireless
LAN/WiMAX connection
Before you start, print these instructions.
Your computer has a PCI Express Mini Card slot for connection to a wireless LAN/WiMAX. To replace the PCI
Express Mini Card with a new one, read the following prerequisites.
Prerequisites for the procedure
DANGER
During electrical storms, do not connect the cable to or disconnect it from the telephone outlet
on the wall.
DANGER
Electric current from power, telephone, and communication cables is hazardous. To avoid shock
hazard, disconnect the cables before opening the cover of this slot.
Attention: Before you start installing a PCI Express Mini Card, touch a metal table or a grounded metal
object. This action reduces any static electricity from your body. The static electricity could damage the card.
Your computer has a PCI Express Mini Card slot for connection to a wireless LAN/WiMAX. To replace the
PCI Express Mini Card with a new one, follow the procedure below.
Replacing a PCI Express Mini Card with two connectors
1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. Wait for
a few minutes, till the inside of the computer cools, before you start the following procedures.
2. Close the computer display, and turn the computer over.
3. Remove the battery. For details, refer to the instructions in “Remove the battery” on page 118.
4. Remove the palm rest. For details, refer to the instructions in “Remove the palm rest” on page 124.
Chapter 6. Replacing devices
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5. If a tool for removing connectors is included in the package with the new card, use it to disconnect the
cables from the card. If no such tool is included, disconnect the cables by picking up the connectors
with your fingers and gently unplugging them.
6. Remove the screw. The card pops up.
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7. Remove the card.
8. Align the contact edge of the new PCI Express Mini Card with the corresponding socket contact of the
computer.
Chapter 6. Replacing devices
135
9. Pivot the card until you can snap it into place by pressing the upper side of the connectors 1 , and
secure the card with the screw 2 .
10. Connect the cables to the new PCI Express Mini Card. Be sure to attach the gray cable to the connector
marked “MAIN” or “M” on the card, and the black cable to the connector marked “AUX” or “A.”
Note: If the new PCI Express Mini Card has three connectors, be sure to attach the gray cable to the
connector marked “TR1” on the card, and the black cable to the connector marked “TR2”. If you attach
either cable to the center connector, the connection speed will be lower.
11. Reinstall the palm rest. For details, refer to the instructions in “Reinstall the palm rest” on page 124.
12. Reinstall the battery. For details, refer to the instructions in “Reinstall the battery” on page 118.
13. Turn the computer over again. Connect the ac power adapter and cables to the computer; then turn it on.
Replacing a PCI Express Mini Card with three connectors
1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. Wait for
a few minutes, till the inside of the computer cools, before you start the following procedures.
2. Close the computer display, and turn the computer over.
3. Remove the battery. For details, refer to the instructions in “Remove the palm rest” on page 124.
4. Remove the keyboard. For details, refer to the instructions in “Remove the keyboard” on page 120.
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5. If a tool for removing connectors is included in the package with the new card, use it to disconnect the
cables from the card. If no such tool is included, disconnect the cables by picking up the connectors
with your fingers and gently unplugging them.
6. Remove the screw. The card pops up.
Chapter 6. Replacing devices
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7. Remove the card.
8. Align the contact edge of the new PCI Express Mini Card with the corresponding socket contact of the
computer.
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9. Pivot the card until you can snap it into place by pressing the upper side of the connectors 1 , and
secure the card with the screw 2 .
10. Connect the cables to the new PCI Express Mini Card. Be sure to attach the gray cable to the connector
marked “MAIN” or “M” on the card, and the black cable to the connector marked “AUX” or “A.”
Note: If the new PCI Express Mini Card has three connectors, be sure to attach the gray cable to the
connector marked “TR1” on the card, and the black cable to the connector marked “TR2”. If you attach
either cable to the center connector, the connection speed will be lower.
11. Reinstall the keyboard. For details, refer to the instructions in “Reinstall the palm rest” on page 124.
12. Reinstall the battery. For details, refer to the instructions in “Reinstall the battery” on page 118.
13. Turn the computer over again. Connect the ac power adapter and cables to the computer; then turn it on.
Installing and replacing the PCI Express Mini Card for wireless WAN
connection
Before you start, print these instructions.
Some ThinkPad models have a PCI Express Mini Card slot for connection to a wireless WAN. To replace the
PCI Express Mini Card with a new one, read the following prerequisites.
Chapter 6. Replacing devices
139
Prerequisites for the procedure
DANGER
During electrical storms, do not connect the cable to or disconnect it from the telephone outlet
on the wall.
DANGER
Electric current from power, telephone, and communication cables is hazardous. To avoid shock
hazard, disconnect the cables before opening the cover of this slot.
Attention: Before you start installing a PCI Express Mini Card, touch a metal table or a grounded metal
object. This action reduces any static electricity from your body. The static electricity could damage the card.
If a Wireless WAN is available in your computer, to replace the PCI Express Mini Card, do as follows.
1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. Wait for
a few minutes, till the inside of the computer cools, before you start the following procedures.
2. Close the computer display, and turn the computer over.
3. Remove the battery. For details, refer to the instructions in “Remove the battery” on page 118.
4. Remove the palm rest. For details, refer to the instructions in “Remove the palm rest” on page 124.
5. If a tool for removing connectors is included in the package with the new card, use it to disconnect the
cables from the card. If no such tool is included, disconnect the cables by picking up the connectors
with your fingers and gently unplugging them.
Note: Depending on the system configuration of your computer, the card may have only one connector.
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6. Remove the screw. The card pops up.
7. Remove the card.
Chapter 6. Replacing devices
141
8. Align the contact edge of the new PCI Express Mini Card with the corresponding socket.
Notes:
• You can also replace the PCI Express Mini Card for Wireless WAN with an mSATA solid state drive.
• To install a new mSATA solid state drive, refer to “Installing and replacing the mSATA solid state
drive” on page 143.
9. Pivot the card until you can snap it into place by pressing the upper side of each connector. Secure
the card with the screw.
Note: Depending on the system configuration of your computer, the card may have only one connector.
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10. Connect the cables to the new PCI Express Mini Card.
11. Reinstall the keyboard. For details, refer to the instructions in “Reinstall the palm rest” on page 124.
12. Reinstall the battery. For details, refer to the instructions in “Reinstall the battery” on page 118.
13. Turn the computer over again. Connect the ac power adapter and cables to the computer; then turn it on.
Installing and replacing the mSATA solid state drive
Before you start, print these instructions.
Some ThinkPad models have an mSATA solid state drive. You can replace the mSATA solid state drive with a
new one which can be purchased from your Lenovo reseller or a marketing representative. To replace the
mSATA solid state drive, read the following prerequisites.
Notes:
• You can also replace the mSATA solid state drive with a Wireless PCI Express Mini Card for Wireless WAN.
• Replace the mSATA solid state drive only if you need to have it repaired.
Prerequisites for the procedure
When replacing the mSATA solid state drive, be sure to follow the precautions.
Attention: When you are handling an mSATA solid state drive:
• Do not drop the mSATA solid state drive or subject it to physical shocks. Put the mSATA solid state drive
on a material, such as soft cloth that absorbs any physical shocks.
• Do not apply pressure to the cover of the mSATA solid state drive.
The mSATA solid state drive is very sensitive. Incorrect handling can cause damage and permanent loss of
data.
Before removing the mSATA solid state drive, make a backup copy of all the information on it, and then
turn the computer off.
Never remove the mSATA solid state drive while the system is operating, in sleep (standby) mode, or in
hibernation mode.
Chapter 6. Replacing devices
143
If an mSATA solid state drive is available in your computer, to replace the mSATA solid state drive, do
as follows.
1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. Wait for
a few minutes, till the inside of the computer cools, before you start the following procedures.
2. Close the computer display, and turn the computer over.
3. Remove the battery. For details, refer to the instructions in “Remove the battery” on page 118.
4. Remove the palm rest. For details, refer to the instructions in “Remove the palm rest” on page 124.
5. Remove the screw. The card pops up.
6. Remove the card.
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7. Align the contact edge of a new mSATA solid state drive with the corresponding socket.
Notes:
• You can also replace the mSATA solid state drive with a Wireless PCI Express Mini Card for Wireless
WAN.
• To install a new PCI Express Mini Card, refer to “Installing and replacing the PCI Express Mini Card
for wireless WAN connection” on page 139.
8. Pivot the card downward 1 until you can snap it into place. Secure the card with the screw 2 .
9. Reinstall the keyboard. For details, refer to the instructions in “Reinstall the palm rest” on page 124.
10. Reinstall the battery. For details, refer to the instructions in “Reinstall the battery” on page 118.
11. Turn the computer over again. Connect the ac power adapter and cables to the computer; then turn it on.
Replacing memory
Before you start, print these instructions.
Prerequisites for the procedure
When replacing the memory, be sure to follow the precautions:
Chapter 6. Replacing devices
145
Note: The operating speed of the memory module depends on the system configuration of your computer
and its combination with the memory module installed on your computer. In some conditions, the memory in
your computer may not be able to operate at the maximum speed.
Attention: Before you start installing a module, touch a metal table or a grounded metal object. This action
reduces any static electricity from your body. The static electricity could damage the SO-DIMM.
To replace the SO-DIMM, do the following:
1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer.
2. Close the computer display, and turn it over.
3. Remove the battery. Refer to “Replacing the battery” on page 118 for details about how to replacing
the battery.
4. Loosen the screws on the memory slot cover 1 , then remove the cover 2 .
If the two SO-DIMMs are already in the memory slots, remove an SO-DIMM to make room for the
new one by pressing out on the latches on both edges of the socket at the same time 1 . Be sure
to save it for future use 2 .
5. Find the notch on the contact edge side of the SO-DIMM you are installing.
Attention: To avoid damaging the SO-DIMM, do not touch its contact edge.
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6. With the notched end of the SO-DIMM toward the contact edge side of the socket, insert the SO-DIMM
into the socket at an angle of about 20 degrees 1 ; then press it in firmly 2 .
Note: If you install a memory module in only one of the two memory slots, install it in the lower slot.
7. Pivot the SO-DIMM downward until it snaps into place.
8. Make sure that the SO-DIMM is firmly fixed in the slot and cannot be moved easily.
9. Put the memory slot cover back in place 1 , close the cover, and tighten the screws 2 .
10. Put the battery back in place, turn the computer over again, and reconnect the cables. For information
about how to replace the battery, refer to “Replacing the battery” on page 118.
To make sure that the SO-DIMM is installed correctly, do as follows:
1. Turn the computer on.
Chapter 6. Replacing devices
147
2. When the logo screen is displayed, press the F1 key. The ThinkPad Setup opens. The “Installed
memory” item shows the total amount of memory installed in your computer.
Replacing the SIM card
Before you start, print these instructions.
Your computer may require a SIM (Subscriber Identification Module) card to establish a wireless WAN (Wide
Area Network) connections. Depending on the country of delivery, the SIM card may be already installed in
your computer or will be part of the shipping contents that came with your computer.
If you find the SIM cards included in the shipping contents, a dummy card is installed in the SIM card
slot. Then proceed to the following instructions.
If you find the dummy card in the shipping contents, the SIM card is already installed in the SIM card
slot, and no further installation is needed.
Note: The SIM card is identified by the IC chip mounted on one side of the card.
To replace the SIM card, do as follows.
1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer.
2. Close the computer display, and turn it over.
3. Remove the battery. For details, refer to the instructions in “Remove the battery” on page 118.
4. Find the SIM card slot inside the open battery compartment. Remove the card.
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5. Insert the SIM card firmly into the slot.
Note: Make sure that you insert the SIM card all the way into the slot.
6. Put the battery back in place. For more details, refer to “Replacing the battery” on page 118.
7. Turn the computer over again, and reconnect the cables.
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Chapter 7. Enhancing your computer
This section provides information on installing devices and taking advantage of your computer's
high-technology features.
•
“Finding ThinkPad options” on page 151
•
“ThinkPad X220 UltraBase” on page 151
•
“ThinkPad Port Replicator Series 3, ThinkPad Mini Dock Series 3, and ThinkPad Mini Dock Plus Series
3” on page 161
Finding ThinkPad options
If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and
upgrades to meet your needs. Options include memory, storage, modems, networking adapters, docking
stations and port replicators, batteries, power adapters, printers, scanners, keyboards, mice, and more.
You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an
Internet connection and a credit card.
To shop at Lenovo, go to:
http://www.lenovo.com/accessories/services/index.html
ThinkPad X220 UltraBase
Your ThinkPad X220, X220i, X220 Tablet, and X220i Tablet support the ThinkPad X220 UltraBase.
After you attach your computer to the ThinkPad X220 UltraBase, you can use its connectors in place of
the computer's.
When the computer is attached to the ThinkPad X220 UltraBase, never pick up the assembly by taking hold
of the computer alone. Always hold the whole assembly.
For more details about the ThinkPad X220 UltraBase, refer to the following:
• ThinkPad X220 Ultrabase top view
• ThinkPad X220 Ultrabase bottom view
•
“Attaching a ThinkPad X220 Ultrabase” on page 153
•
“Detaching a ThinkPad X220 Ultrabase” on page 155
• Security feature
© Copyright Lenovo 2011
151
ThinkPad X220 Ultrabase top view
The docking connector is used for attaching the ThinkPad computer to the ThinkPad X220 UltraBase.
The power jack is where you connect the AC adapter.
The Ethernet connector is for connecting the ThinkPad X220 UltraBase to a LAN.
The DisplayPort connector is for connecting a DisplayPort-compatible display device.
The Monitor connector is for attaching an external monitor or a projector to your computer.
The headphone jack, a jack 1/8 inch (3.5 mm) in diameter, is for connecting an external headphone.
The microphone jack, a jack 1/8 inch (3.5 mm) in diameter, is for connecting an external microphone.
8 The Universal Serial Bus (USB) connector is for connecting the devices that conform to the USB
interface.
The security keyhole is for locking the dock.
10
The system lock key is for locking the eject button.
11
The bay is for optical disk drive or second hard disk drive.
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ThinkPad X220 Ultrabase bottom view
By pressing the eject request button, you can tell the operating system to get ready for undocking.
2 The docking indicator is red when your computer is docked. It blinks when the eject request button
is pressed.
The eject lever detaches your computer from the ThinkPad X220 UltraBase.
The holes are for the system speakers.
Attaching a ThinkPad X220 Ultrabase
Attention: Disconnect the AC power from your computer before you attach the ThinkPad X220 UltraBase.
The AC adapter connector will be damaged if it remains connected to the computer during the attachment
You can hot attach or warm attach the computer to the ThinkPad X220 UltraBase. Hot attach is attaching the
computer to the ThinkPad X220 UltraBase while in operating mode; warm attach is attaching the computer
to the ThinkPad X220 UltraBase while in sleep (standby) mode.
In doing a hot- or warm- attach, observe the following:
• For hot-attaching: The docking indicator of the ThinkPad X220 UltraBase should turn on after a few
seconds.
• For warm-attaching: When the computer returns from sleep (standby) mode, the docking indicator
of the ThinkPad X220 UltraBase should turn on.
To attach your computer to a ThinkPad X220 Ultrabase, do the following:
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1. Make sure that the system lock key of the ThinkPad X220 UltraBase is in the unlocked (vertical) position.
2. Align the front of the computer with the front of the ThinkPad X220 UltraBase.
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3. Make sure that the guides of the ThinkPad X220 UltraBase align with the holes of the computer 1 . Then
put the computer in place 2 . The docking indicator lights.
4. When the computer is already docked to the ThinkPad X220 UltraBase, you can start the computer.
Note: You can turn the key clockwise to lock it. Then, keep the security key in a safe place. Do not lose this
key; otherwise, you will be unable to detach the computer from the ThinkPad X220 UltraBase.
Detaching a ThinkPad X220 Ultrabase
Attention: Do not detach your computer from the ThinkPad X220 UltraBase while the docking indicator of
the ThinkPad X220 UltraBase is blinking or on. Wait until the docking indicator turns off. Detaching while the
indicator is blinking or on causes the system to beep, and the computer may halt.
You can hot detach or warm detach the computer from the ThinkPad X220 UltraBase. Hot detach is
detaching the computer from the ThinkPad X220 UltraBase while in operating mode; warm detach is
detaching the computer from the ThinkPad X220 UltraBase while in sleep (standby) mode.
To perform a hot-detach, follow the steps below:
For Windows 7 and Windows Vista:
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1. Click Start, and then press the right arrow button.
2. Select Undock.
3. Make sure that the docking indicator of the ThinkPad X220 UltraBase is off.
For Windows XP:
1. Select the Undock Computer in the Start menu.
2. Make sure that the docking indicator of the ThinkPad X220 UltraBase is off.
Note: Detaching the UltraBase suddenly while the computer is operating without performing the procedure
above may cause the system to malfunction or hang.
To perform a warm-detach, press the eject request button of the ThinkPad X220 UltraBase. The system will
then resume with an OK message. Make sure that the docking indicator of the ThinkPad X220 UltraBase is
off. The computer will re-enter sleep (standby) mode.
If you are hot-or warm-detaching the computer, make sure that
• the devices connected to USB, Serial, and Parallel connectors are not in use.
• the connection to a Modem or Ethernet port has ended.
• the battery is fully charged.
To detach your computer from the ThinkPad X220 Ultrabase, do the following:
1. Make sure that the system lock key of the ThinkPad X220 UltraBase is in the unlocked (vertical) position.
2. Close the computer display.
3. If you are hot/warm-detaching the computer, press the eject request button of the ThinkPad X220
UltraBase. Then make sure that the eject inhibit indicator of the ThinkPad X220 UltraBase is off, and the
eject ready indicator lights up.
4. Release the eject lever on the left side of the ThinkPad X220 UltraBase 1 until the computer lifts up;
then remove the computer 2 .
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Security feature
The lock of the ThinkPad X220 UltraBase has two positions.
Unlock position:
If the UltraBase lock is in this position, your computer is not secured.
Base lock position:
If the UltraBase lock is in this position, the ThinkPad X220 UltraBase is locked, and the computer cannot be
removed from the ThinkPad X220 UltraBase. The Serial Ultrabay Slim device is also locked and cannot be
removed from the UltraBase.
Note: Keep the security key in a safe place. Do not lose this key; otherwise, you will be unable to detach
the computer from the ThinkPad X220 UltraBase
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If you attach a mechanical lock to the security keyhole of the ThinkPad X220 UltraBase, the ThinkPad X220
UltraBase cannot be taken out of the locked position, and you can secure your computer and the ThinkPad
X220 UltraBase.
Note: You need to purchase the mechanical lock commercially. You are responsible for evaluating, selecting,
and implementing the locking devices and security features.
ThinkPad Battery 19+
Your ThinkPad X220, X220i, X220 Tablet, and X220i Tablet support the ThinkPad Battery 19+.
With ThinkPad Battery 19+, you can extend the operating time of your notebook computer.
When the computer is attached to the ThinkPad Battery 19+, never pick up the assembly by taking hold of
the computer alone. Always hold the whole assembly.
ThinkPad Battery 19+ top view
The docking connector is used for attaching the ThinkPad computer to the ThinkPad Battery 19+.
ThinkPad Battery 19+ bottom view
The power jack is where you connect the AC adapter.
By pressing the indicator button, the status indicator shows the ThinkPad Battery 19+ charge status.
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3
The status indicator is to show the ThinkPad Battery 19+ charge status.
The eject lever is to release the ThinkPad Battery 19+ from the docking connector in the computer.
The battery latch prevents the eject lever from being released.
Attaching a ThinkPad Battery 19+
Attention: Disconnect the AC power from your computer before you attach the ThinkPad Battery 19+. The
AC adapter connector will be damaged if it remains connected to the computer during the attachment.
To attach a ThinkPad Battery 19+, do the following:
1. Align the front of the computer with the front of the ThinkPad Battery 19+.
2. Make sure that the guides of the ThinkPad Battery 19+ align with the holes of the computer 1 . Then
put the computer in place 2 .
Detaching a ThinkPad Battery 19+
To detach a ThinkPad Battery 19+, do the following:
1. Unlock the battery latch by sliding it to the unlock position.
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2. Release the eject lever 2 and pull up the ThinkPad Battery 19+.
Charging a ThinkPad Battery 19+
The ThinkPad Battery 19+ can be charged separately.
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The ThinkPad Battery 19+ can also be charged with a computer.
When the ThinkPad Battery 19+ is charged with a computer, both the main battery and ThinkPad Battery
19+ can be charged simultaneously.
ThinkPad Port Replicator Series 3, ThinkPad Mini Dock Series 3, and
ThinkPad Mini Dock Plus Series 3
Note: Only ThinkPad X220 and X220i support ThinkPad Port Replicator Series 3, ThinkPad Mini Dock
Series 3, and ThinkPad Mini Dock Plus Series 3.
After you attach your computer to the ThinkPad Port Replicator Series 3, the ThinkPad Mini Dock Series 3, or
the ThinkPad Mini Dock Plus Series 3, you can use its connectors in place of the computer's.
When the computer is attached to the ThinkPad Port Replicator Series 3, the ThinkPad Mini Dock Series
3, or the ThinkPad Mini Dock Plus Series 3, never pick up the assembly by taking hold of the computer
alone. Always hold the whole assembly.
For more details about the ThinkPad Port Replicator Series 3, the ThinkPad Mini Dock Series 3, or the
ThinkPad Mini Dock Plus Series 3, refer to the following:
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•
“Front view” on page 162
•
“Rear view” on page 165
•
“Attaching a ThinkPad Port Replicator Series 3, ThinkPad Mini Dock Series 3, or ThinkPad Mini Dock
Plus Series 3” on page 168
•
“Detaching a ThinkPad Port Replicator Series 3, ThinkPad Mini Dock Series 3, and ThinkPad Mini Dock
Plus Series 3” on page 170
•
“Security feature” on page 172
•
“Using the system lock key” on page 174
Front view
ThinkPad Port Replicator Series 3
The power switch turns the computer on and off.
The eject button releases the computer from the ThinkPad Port Replicator Series 3 when pressed.
3 The sliding adjuster is a guide used to align the docking connector on your computer as you attach
the ThinkPad Port Replicator Series 3.
The docking connector is where you attach your computer.
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ThinkPad Mini Dock Series 3
The power switch turns the computer on and off.
2 The key lock indicator lights when the system lock key is in the locked position. When the system lock
key is in the locked position, the eject button of the ThinkPad Mini Dock Series 3 is locked; you cannot
attach or remove your computer.
The docking indicator lights when your computer is docked.
The eject button releases the computer from the ThinkPad Mini Dock Series 3 when pressed.
5 The sliding adjuster is a guide used to align the docking connector on your computer as you attach the
ThinkPad Mini Dock Series 3.
The docking connector is where you attach your computer.
The system lock key is for locking the eject button.
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ThinkPad Mini Dock Plus Series 3
The power switch turns the computer on and off.
2 The key lock indicator lights when the system lock key is in the locked position. When the system
lock key is in the locked position, the eject button of the ThinkPad Mini Dock Plus Series 3 is locked; you
cannot attach or remove your computer.
The docking indicator lights when your computer is docked.
The eject button releases the computer from the ThinkPad Mini Dock Plus Series 3 when pressed.
5 The sliding adjuster is a guide used to align the docking connector on your computer as you attach
the ThinkPad Mini Dock Plus Series 3.
The docking connector is where you attach your computer.
The system lock key is for locking the eject button.
The microphone jack, a jack 1/8 inch (3.5 mm) in diameter, is for connecting an external microphone.
The headphone jack, a jack 1/8 inch (3.5 mm) in diameter, is for connecting an external stereo headphone.
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Rear view
ThinkPad Port Replicator Series 3
The power jack is for connecting the ac power adapter.
2 The Ethernet connector is for connecting the ThinkPad Port Replicator Series 3 to an Ethernet LAN.
The indicator on the connector is the same as that on the computer.
Notes:
• You cannot use the Token Ring cable for this connector.
• You can use this connector for a 10BASE-T/100BASE-TX/1000BASE-T Ethernet.
If you attach your computer to the ThinkPad Port Replicator Series 3 and use an Ethernet connector, use the
Ethernet connector on the ThinkPad Port Replicator Series 3, not the one on the computer.
The Universal Serial Bus connectors are for connecting USB 1.1 and USB 2.0 devices.
The external monitor connector is for connecting an external monitor.
Note: If you attach your computer to the ThinkPad Port Replicator Series 3 and use an external monitor
connector, use the external monitor connector on the ThinkPad Port Replicator Series 3, not the one on the
computer.
5 When you attach a mechanical lock to the security keyhole, the eject button is locked so that the
computer cannot be removed from the ThinkPad Port Replicator Series 3.
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ThinkPad Mini Dock Series 3
The power jack is for connecting the ac power adapter.
The DisplayPort is for connecting a display device.
The digital visual interface connector is for connecting a monitor that supports Single-Link DVI.
Note: The DVI connector provides a digital interface only. This connector can be used with a computer that
supports DVI via docking only.
The headphone jack, a jack 1/8 inch (3.5 mm) in diameter, is for connecting an external stereo headphone.
The microphone jack, a jack 1/8 inch (3.5 mm) in diameter, is for connecting an external microphone.
6 The Ethernet connector is for connecting the ThinkPad Mini Dock Series 3 to an Ethernet LAN. The
indicator on the connector is the same as that on the computer.
Notes:
• You cannot use the Token Ring cable for this connector.
• You can use this connector for a 10BASE-T/100BASE-TX/1000BASE-T Ethernet.
If you attach your computer to the ThinkPad Mini Dock Series 3 and use an Ethernet connector, use the
Ethernet connector on the ThinkPad Mini Dock Series 3, not the one on the computer.
The Universal Serial Bus connectors are for connecting USB 1.1 and USB 2.0 devices.
The external monitor connector is for connecting an external monitor.
Note: If you attach your computer to the ThinkPad Mini Dock Series 3 and use an external monitor connector,
use the external monitor connector on the ThinkPad Mini Dock Series 3, not the one on the computer.
9 When you attach a mechanical lock to the security keyhole, the eject button is locked so that the
computer cannot be removed from the ThinkPad Mini Dock Series 3.
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ThinkPad Mini Dock Plus Series 3
The DisplayPort is for connecting a display device.
The digital visual interface connector is for connecting a monitor that supports Single-Link DVI.
Note: The DVI connector provides a digital interface only. This connector can be used with a computer that
supports DVI via docking only.
The DisplayPort is for connecting a display device.
The digital visual interface connector is for connecting a monitor that supports Single-Link DVI.
Note: The DVI connector provides a digital interface only. This connector can be used with a computer that
supports DVI via docking only.
5 The Ethernet connector is for connecting the ThinkPad Mini Dock Plus Series 3 to an Ethernet LAN.
The indicator on the connector is the same as that on the computer.
Notes:
• You cannot use the Token Ring cable for this connector.
• You can use this connector for a 10BASE-T/100BASE-TX/1000BASE-T Ethernet.
If you attach your computer to the ThinkPad Mini Dock Plus Series 3 and use an Ethernet connector, use the
Ethernet connector on the ThinkPad Mini Dock Plus Series 3, not the one on the computer.
The Universal Serial Bus connectors are for connecting USB 1.1 and USB 2.0 devices.
The power jack is for connecting the ac power adapter.
The eSATA is for connecting an eSATA device.
The external monitor connector is for connecting an external monitor.
Note: If you attach your computer to the ThinkPad Mini Dock Plus Series 3 and use an external monitor
connector, use the external monitor connector on the ThinkPad Mini Dock Plus Series 3, not the one on the
computer.
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10 When you attach a mechanical lock to the security keyhole, the eject button is locked so that the
computer cannot be removed from the ThinkPad Mini Dock Plus Series 3.
Attaching a ThinkPad Port Replicator Series 3, ThinkPad Mini Dock
Series 3, or ThinkPad Mini Dock Plus Series 3
To attach your computer to a ThinkPad Port Replicator Series 3, a ThinkPad Mini Dock Series 3, or a
ThinkPad Mini Dock Plus Series 3, do the following:
The following drawings are for the ThinkPad Mini Dock Series 3 or the ThinkPad Mini Dock Plus Series 3.
The procedure is the same for the ThinkPad Port Replicator Series 3.
Notes:
• Before you attach the computer to a ThinkPad Port Replicator Series 3, a ThinkPad Mini Dock Series 3, or
a ThinkPad Mini Dock Plus Series 3, disconnect an ac power adapter from the computer.
• If your computer is operating, make sure that it has finished any operations involving devices that are
connected to a USB connector and a USB/eSATA connector. Also make sure that any connection to
an Ethernet port has ended.
• Before you attach your computer to a ThinkPad Mini Dock Series 3, or a ThinkPad Mini Dock Plus Series
3), make sure that the system lock key is in place and in the unlocked (horizontal) position.
1. To attach your computer, make sure that the system lock key is in place and in the unlocked (horizontal)
position for the ThinkPad Mini Dock Series 3, or the ThinkPad Mini Dock Plus Series 3. Make sure that
the mechanical lock is detached for the ThinkPad Port Replicator Series 3.
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2. Press the button of the ThinkPad Mini Dock Series 3, or the ThinkPad Mini Dock Plus Series 3 1 . Pull
the sliding adjuster in the direction shown by the arrow 2 .
3. Put your computer on the platform of the ThinkPad Mini Dock Series 3, or the ThinkPad Mini Dock Plus
Series 3, making sure that the top-left corner of the computer is aligned to the guide plate on the
ThinkPad Mini Dock Series 3, or the ThinkPad Mini Dock Plus Series 3.
4. Insert your computer into the ThinkPad Mini Dock Series 3, or the ThinkPad Mini Dock Plus Series 3,
along the surface, until you hear a click. The computer is now attached to the ThinkPad Mini Dock
Series 3, or the ThinkPad Mini Dock Plus Series 3).
Note: If the docking indicator is not lighted after you attach the ThinkPad Mini Dock Series 3, or the
ThinkPad Mini Dock Plus Series 3, your computer is not properly connected to the dock. Check the
ac power adapter of the dock, or disconnect and re-attach the ac power adapter. Then attach your
computer to the dock.
Notes:
• If you attach the ThinkPad Port Replicator Series 3, the ThinkPad Mini Dock Series 3, or the ThinkPad Mini
Dock Plus Series 3 to your computer, but do not connect the ac power adapter of that attachment to the
power jack, your computer goes into battery mode.
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• If your computer and the ThinkPad Port Replicator Series 3, the ThinkPad Mini Dock Series 3, or the
ThinkPad Mini Dock Plus Series 3 are connected to separate ac power adapters, your computer goes into
battery mode first, and then shifts into ac mode.
• If in either of the two preceding situations the battery of your computer is detached, or has no battery
charge, your computer shuts down.
Connecting an external display to the ThinkPad Mini Dock Plus Series 3
Group 1 (top figure) and Group 2 (lower figure) are independent of each other. Each has a DisplayPort and a
digital visual interface. If you connect a display to a DisplayPort and a DVI that are in the same group, the
DisplayPort is inactive.
Detaching a ThinkPad Port Replicator Series 3, ThinkPad Mini Dock
Series 3, and ThinkPad Mini Dock Plus Series 3
To detach your computer from the ThinkPad Mini Dock Series 3, and the ThinkPad Mini Dock Plus Series 3,
do the following:
1. Make sure that:
• The devices connected to USB connectors are not in use.
• The connection to an Ethernet port has been ended.
• The devices connected to an eSATA port are not in use (ThinkPad Mini Dock Plus Series 3).
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2. Make sure that the system lock key of the ThinkPad Mini Dock Series 3, or the ThinkPad Mini Dock
Plus Series 3 is in place and in the unlocked (horizontal) position.
3. Press the eject button 1 until the computer moves up; then, grasp both sides, and remove the
computer 2 .
To detach your computer from the ThinkPad Port Replicator Series 3, do the following:
Notes:
• If your computer is operating, make sure that it has finished operations involving devices that are
connected to the USB connector. Also make sure that any Ethernet connection is stopped.
• Make sure that the battery pack is fully charged.
1. Make sure that all ejectable devices connected to the ThinkPad Port Replicator Series 3 are stopped.
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2. Press the eject button 1 until the computer moves up; then, grasp both sides, and remove the
computer 2 .
Security feature
The ThinkPad Port Replicator Series 3, the ThinkPad Mini Dock Series 3, or the ThinkPad Mini Dock Plus
Series 3 has a security keyhole for a mechanical lock. By attaching a mechanical lock with cable there, you
can secure the ThinkPad Port Replicator Series 3, the ThinkPad Mini Dock Series 3, or the ThinkPad Mini
Dock Plus Series 3 to a heavy object, such as a desk.
If you use the ThinkPad Port Replicator Series 3, and attach a mechanical lock, the eject button is also
locked, so that the computer cannot be detached from the ThinkPad Port Replicator Series 3.
If you use the ThinkPad Mini Dock Series 3 or the ThinkPad Mini Dock Plus Series 3, and attach a mechanical
lock, the eject button is not locked. To lock the eject button, use the system lock key.
Lenovo does not offer a mechanical lock. You will need to purchase one elsewhere. You are responsible
for evaluating, selecting, and implementing any locking device and security feature. Lenovo makes no
comments, judgments, or warranties about the function, quality, or performance of any locking device or
security features.
Attach a mechanical lock to the ThinkPad Mini Dock Plus Series 3 as follows:
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Attach a mechanical lock to the ThinkPad Mini Dock Series 3 as follows:
Attach a mechanical lock to the ThinkPad Port Replicator Series 3 as follows:
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Using the system lock key
The system lock key has two positions, unlocked and locked.
When the key is in the locked position, the eject button of the ThinkPad Mini Dock Series 3 or the ThinkPad
Mini Dock Plus Series 3 is locked, and you cannot remove your computer. The key lock indicator lights
when the eject button is locked.
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Chapter 8. Advanced configuration
While it is important to protect files, data, and settings that are on the hard disk or on the solid state drive,
you may also need to install a new operating system, install new device drivers, update your UEFI BIOS, or
recover preinstalled software. This information will help you handle your computer with proper care and
keep it in top working shape.
•
“Installing a new operating system” on page 175
•
“Installing device drivers” on page 180
•
“ThinkPad Setup” on page 183
•
“Using system management” on page 199
Installing a new operating system
If you install a new operating system in your computer, you need to install the Supplement files and ThinkPad
device drivers for it at the same time. The necessary files are located in the following directories of your solid
state drive or hard disk drive:
• The Supplement files for the operating system supported are in the C:\SWTOOLS\OSFIXES directory.
• The device drivers for the operating system supported are in the C:\SWTOOLS\DRIVERS directory.
• The preloaded software applications are in the C:\SWTOOLS\APPS directory.
Notes:
• The process of installing the new operating system deletes all the data on your hard disk, including
backups or images that were stored in a hidden folder by use of the Rescue and Recovery program.
• If you cannot find the Supplement files, the device drivers, and application software you need on your
hard disk drive, or if you want to receive updates and the latest information about them, go to:
http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix
Before you begin
Before you install the operating system, do the following:
• Copy all the subdirectories and files in the C:\SWTOOLS directory to a removable storage device, to avoid
losing files during the installation.
• Print the sections you will be using. Go to the section for the operating system you are using:
–
“Windows 7” on page 176
–
“Windows Vista” on page 177
–
“Windows XP” on page 178
Notes: If your computer is a Windows Vista SP2 or Windows 7 model,
– 32-bit versions of Windows do not support UEFI BIOS features. Only 64-bit versions of Windows can
take advantage of the features enabled by 64-bit UEFI BIOS.
– If you want to start Windows Recovery Environment (WinRE) using 64-bit version of Microsoft Windows
Installation DVD, you should not change the initial UEFI/Legacy Boot setting in ThinkPad Setup. The
UEFI/Legacy Boot setting must be the same as it was when the Windows OS image was installed. Or,
you will see an error.
For the country or region code required in the installation, use one of the following:
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175
Country or region: Code
China: SC
Denmark: DK
Finland: FI
France: FR
Germany: GR
Italy: IT
Japan: JP
Netherlands: NL
Netherlands: NL
Norway: NO
Spain: SP
Sweden: SV
Taiwan and Hong Kong: TC
United States: US
Installing Windows 7
Before you start, print these instructions.
To install Windows 7 and its related software on your computer, do as follows:
1. Start the ThinkPad Setup.
2. Select Startup menu.
3. Select UEFI/Legacy Boot.
4. Do one of the following:
• If you want to install the Windows 7 32–bit operating system, select Legacy Only or Both.
• If you want to install the Windows 7 64–bit operating system in Legacy mode, select Legacy Only.
• If you want to install the Windows 7 64–bit operating system in UEFI mode, select UEFI Only.
5. Press F10.
6. To install Windows 7, insert the DVD for Windows 7 into the DVD drive, and install Windows 7 from the
DVD. Then restart the computer, and follow the instructions on the screen.
7. Install the Intel Chipset Support for Windows 2000/XP/Vista/7. To do this, refer to “Installing Intel
Chipset Support for Windows 2000/XP/Vista/7” on page 182.
8. Install device drivers. To do this, refer to “Installing drivers and software” on page 183.
Installing Registry Patches for Windows 7
Install the following Registry Patches:
• Registry patch enabling Wake Up on LAN from Standby for Energy Star
• Fix for Issue of HDD with HD Detection
To install these Registry Patches, go to:
http://www.lenovo.com/support
Installing the Windows 7 Update Module Package
The Windows 7 Update Modules are in the following directory:
C:\SWTOOLS\OSFIXES\.
The name of each subfolder is the number of a fix module. For information about each fix module, go to
the Microsoft Knowledge Base homepage at http://support.microsoft.com/, type the number of the fix
module you need in the search field, and click Search.
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Note: The Web site address might change without notice. If the homepage is not displayed, search for it
from the Microsoft top page.
To install a fix module, run the EXE file in a subfolder and follow the instructions on the screen.
Note: If you remove the hard disk drive from the computer with a single-core processor and install it on a
computer with a dual-core processor, you can get access to the hard disk drive. The opposite, however, is
not true: If you remove the hard disk drive from a computer with a dual-core processor and install it on a
computer with a single-core processor, you cannot get access to the hard disk drive.
Installing Windows Vista
Before you start, print these instructions.
Note: Your computer supports Windows Vista with the Service Pack 2. Before you install Windows Vista
Service Pack 2, make sure you install the Windows Vista Service Pack 1 first.
To install Windows Vista and its related software on your computer, do as follows:
1. Start the ThinkPad Setup.
2. Select Startup menu.
3. Select UEFI/Legacy Boot.
4. Do one of the following:
• If you want to install the Windows Vista 32–bit operating system, select Legacy Only or Both.
• If you want to install the Windows Vista 64–bit operating system in Legacy mode, select Legacy Only.
• If you want to install the Windows Vista 64–bit operating system in UEFI mode, select UEFI Only.
5. Press F10.
6. Insert the DVD for Windows Vista integrated with Service Pack 1 into the DVD drive, and restart the
computer.
7. Complete the installation of Windows Vista Service Pack 1 by following OS installing instructions.
8. Install the Windows Vista Service Pack 2. You can install the Windows Vista Service Pack 2 using the
Windows Vista Service Pack 2 Installation CD or download it from either Microsoft Download Center or
Microsoft Windows update Web site.
9. Install the Intel Chipset Support for Windows 2000/XP/Vista/7. To do this, refer to “Installing Intel
Chipset Support for Windows 2000/XP/Vista/7” on page 182.
10. Install device drivers. To do this, refer to “Installing drivers and software” on page 183.
Installing Registry Patches for Windows Vista
Install the following Registry Patches:
• Registry Patch enabling Device Initiated Power Management on SATA
• Registry Patch enabling USB S3 Power Management
• Registry patch to change IDLE IRP timing by Fingerprint reader
• Registry patch enabling Wake Up on LAN from Standby for Energy Star
• Registry patch to improve USB device detection on resume from sleep
• Fix for Issue of HDD with HD Detection
To install these Registry Patches, go to :
http://www.lenovo.com/support
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Installing the Windows Vista Update Module Package
The Windows Vista Update Modules are in the following directory:
C:\SWTOOLS\OSFIXES\.
The name of each subfolder is the number of a fix module. For information about each fix module, go to
the Microsoft Knowledge Base homepage at http://support.microsoft.com/, type the number of the fix
module you need in the search field, and click Search.
Note: The Web site address might change without notice. If the homepage is not displayed, search for it
from the Microsoft top page.
To install a fix module, run the .exe file in a subfolder and follow the instructions on the screen.
Note: If you remove the hard disk drive from the computer with a single-core processor and install it on a
computer with a dual-core processor, you can get access to the hard disk drive. The opposite, however, is
not true: If you remove the hard disk drive from a computer with a dual-core processor and install it on a
computer with a single-core processor, you cannot get access to the hard disk drive.
Installing Windows XP
Before you start, print these instructions.
Note: Only ThinkPad X220 and ThinkPad X220i support Windows XP.
Note: Your computer supports Windows XP with Service Pack 3. Before you install the Windows XP Service
Pack 3, make sure you install the Windows XP Service Pack 2 first.
You must install Intel Rapid Storage Technology Driver before installing the operating system. To install it, you
may need to attach a diskette drive to your computer. If you have a diskette drive, follow the procedure below.
Before installing the operating system, install Intel Rapid Storage Technology Driver as follows:
Note: Be sure to install Intel Rapid Storage Technology Driver before installing the operating system.
Otherwise your computer will not respond; it will only display a blue screen.
1. Attach a diskette drive to your computer.
2. Copy Intel Rapid Storage Technology Driver from C:\SWTOOLS\DRIVERS\IMSM to a diskette.
3. To make sure that SATA AHCI is enabled, start the ThinkPad Setup.
4. Select Config.
5. Select Serial ATA (SATA).
6. Select AHCI .
7. Change the startup sequence of your computer. Select Startup menu.
8. Select UEFI/Legacy Boot.
9. Select Both or Legacy Only.
10. Press F10.
11. Insert the CD for Windows XP integrated with Service Pack 2 into the CD or DVD drive, and restart the
computer.
12. To install a third-party SCSI driver first, press F6.
13. When prompted, select S for Specify Additional Device.
14. When prompted, insert the diskette that you created in step 2, and press Enter.
15. Scroll the list of drivers. If the SATA setting of you computer is set to AHCI, select Intel® Mobile
Express Chipset SATA AHCI Controller.
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16. To continue the installation, press Enter again. Leave the diskette in the drive until the next reboot; the
software may need to be copied from the diskette again when the files are copied during setup.
17. Complete the installation of Windows XP Service Pack 2 by following OS installing instructions.
18. Install Windows XP Service Pack 3. You can install the Windows XP Service Pack 3 using the Windows
XP Service Pack 3 Installation CD or download it from either Microsoft Download Center or Microsoft
Windows update Web site.
19. Install the Intel Chipset Support for Windows 2000/XP/Vista/7. To do this, refer to “Installing Intel
Chipset Support for Windows 2000/XP/Vista/7” on page 182.
20. Apply the PCMCIA Power Policy Registry Patch. To do this, go to C:\SWTOOLS\OSFIXES\PCMCIAPW\,
double-click install.bat. Then follow the instructions that appear on the screen.
21. Install device drivers. To do this, refer to “Installing drivers and software” on page 183.
If you do not have a diskette drive, you can install Intel Rapid Storage Technology Driver by the following
alternative procedure:
Note: If you select AHCI for Serial ATA (SATA) in the ThinkPad Setup before installing Intel Rapid Storage
Technology Driver, your computer will not respond; it will only display a blue screen.
1. Start the ThinkPad Setup.
2. Select Config.
3. Select Serial ATA (SATA).
4. Select Compatibility.
5. Change the startup sequence of your computer. Select Startup menu.
6. Select UEFI/Legacy Boot.
7. Select Legacy Only or Both.
8. Press F10.
9. Insert the installation CD for Windows XP integrated with Service Pack 2 into the CD or DVD drive, and
restart the computer.
10. Complete the installation of Windows XP Service Pack 2 by following OS installing instructions.
11. Install Windows XP Service Pack 3. You can install the Windows XP Service Pack 3 using the Windows
XP Service Pack 3 Installation CD or download it from either Microsoft Download Center or Microsoft
Windows update Web site.
12. Run Intel Rapid Storage Technology Driver. To do this, go to C:\DRIVERS\WIN\IRST\PREPARE, and
double-click install.cmd.
13. Turn the computer off and then on again.
14. Start the ThinkPad Setup.
15. Select Config.
16. Select Serial ATA (SATA).
17. Select AHCI.
18. Start Windows XP. The Welcome to the Found New Hardware Wizard appears.
19. Select No, not this time, and then click Next.
20. Select Install from a list or specific location (Advanced), and then click Next.
21. Select Search for the best driver in these locations. Then select Include this location in the search:,
specify the path, C:\DRIVERS\WIN\IRST, and click Next. The Completing the Found New Hardware
Wizard appears.
22. Click Finish.
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23. When the System Settings Change window appears, click Yes. The computer restarts.
24. Install the Intel Chipset Support for Windows 2000/XP/Vista/7. To do this, refer to “Installing Intel
Chipset Support for Windows 2000/XP/Vista/7” on page 182.
25. Apply the PCMCIA Power Policy Registry Patch. To do this, go to C:\SWTOOLS\OSFIXES\PCMCIAPW\,
double-click install.bat, and then follow the instructions that appear on the screen.
26. Install device drivers. To do this, refer to “Installing drivers and software” on page 183.
Installing device drivers
To install device drivers, refer to the web site:
http://www.lenovo.com/support
Installing the driver for the 4-in-1 Media Card Reader
To use the 4-in-1 Media Card Reader, you need to download and install the Ricoh Multi Card Reader Driver
for Windows XP/Vista x86/x64. To download it, go to Lenovo Web site at:
http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix
Note: If you are installing Windows XP anew, be sure to install RICOH SD/MMC Bus Host
Adapter driver for Windows 2000/XP 77sp05ww first. To download it, visit Lenovo Web site
athttp://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix, and then
install the driver.
To install the driver, do as follows:
1. Click Start ➙ All Programs ➙ Accessories ➙ Command Prompt. The DOS prompt window appears.
2. Type StandardInstall.bat at the DOS prompt. The Welcome to the Device Driver Installation Wizard for
the RICOH Media Driver opens.
3. Click Next. If the device driver is already installed, click No. Otherwise, follow the instructions on
the screen.
Installing the driver for USB 3.0
If your computer supports USB 3.0, and you have reinstalled the operating system, you need to download
and install the USB 3.0 driver to use the USB 3.0. Do the following:
For Windows 7 and Windows Vista
1. Access Lenovo Web site at
http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=HOME-LENOVO
When you get to the site, find your model and display the driver links.
2. Select the USB 3.0 driver for 32-bit or 64-bit and extract it to your local hard disk.
3. Double-click Setup.exe in C:\DRIVERS\WIN\USB3.0\.
4. Click Next. If the device driver is already installed, click Cancel. Follow the instructions on the screen
until the installation is finished.
For Windows XP
1. Access Lenovo Web site at
http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=HOME-LENOVO.
When you get to the site, find your model and display the driver links.
2. Select the USB 3.0 driver for 32-bit and extract it to your local hard disk.
3. Double-click Setup.exe in C:\DRIVERS\WIN\USB3.0\.
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4. Click Next. If the device driver is already installed, click Cancel. Follow the instructions on the screen
until the installation is finished.
Installing ThinkPad Monitor File for Windows 2000/XP/Vista/7
ThinkPad Monitor File for Windows 2000/XP/Vista/7 is in the following directory:
C:\SWTOOLS\DRIVERS\MONITOR.
Note: If you cannot find this directory on your hard disk drive or solid state drive, download the ThinkPad
Monitor File for Windows 2000/XP/Vista/7 from the ThinkPad Web site at:
http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix
Note: Before you install this file, make sure that the correct video driver has been installed.
For Windows 7
1. Right-click on the desktop, and click Personalize.
2. Click Display at the left.
3. Click Change display settings.
4. Click Advanced Settings.
5. Click the Monitor tab.
6. Click Properties.
7. Click the Driver tab.
8. Click Update Driver.
9. Select Browse my computer for driver software, and then click Let me pick from a list of device
drivers on my computer.
10. Click Have Disk.
11. Specify path “C:\SWTOOLS\DRIVERS\MONITOR” to this monitor INF then click Open.
12. Click OK.
13. Confirm the correct display type, then click Next.
14. Windows has finished installing. Click Close.
15. Click Close for Display Properties.
16. Click OK in the Monitor tab.
17. Click OK and close the Display Settings window.
For Windows Vista
1. Right-click on the desktop, and click Personalize.
2. Click Display Settings. The Display Settings window opens.
3. Click Advanced Settings.
4. Click the Monitor tab.
5. Click Properties. (For Windows Vista, also click Continue.)
6. Click the Driver tab.
7. Click Update Driver.
8. Select Browse my computer for driver software, and then click Let me pick from a list of device
drivers on my computer.
9. Click Have Disk.
10. Specify path “C:\SWTOOLS\DRIVERS\MONITOR” to this monitor INF then click Open.
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11. Click OK.
12. Confirm the correct display type, then click Next.
13. Windows has finished installing. Click Close.
14. Click Close for Display Properties.
15. Click OK in the Monitor tab.
16. Click OK and close the Display Settings window.
For Windows XP
1. Right-click on the desktop and select Properties from the pop-up menu.
2. Select the Settings tab.
3. Click the Advanced tab.
4. Select the Monitor tab.
5. Select Plug and Play Monitor from the monitor type list.
6. Click Properties.
7. Select the Driver tab and click Update Driver. The Hardware Update Wizard starts.
8. Select No, not this time for Windows Update connection, and then click Next.
9. Select Install from a list or specific location (Advanced).
10. Click Next.
11. Select Don't search, I will choose the driver to install.
12. Click Next.
13. Click Have Disk.
14. Click Browse.
15. Specify “C:\SWTOOLS\DRIVERS\MONITOR” as location directory and select TPLCD.INF.
16. Click OK.
17. System will show ThinkPad Display. Click Next. System will copy ThinkPad Monitor INF file and color
profile.
18. Click Finish and then Close.
19. Click the Color Management tab.
20. Click Add.
21. Select TPFLX.ICM or TPLCD.ICM and click Add.
22. Click OK and close the Display Properties window.
Installing Intel Chipset Support for Windows 2000/XP/Vista/7
Before you begin
Before you install the operating system, Copy all the subdirectories and files in the C:\SWTOOLS directory to a
removable storage device, to avoid losing files during the installation.
To install Intel Chipset Support for Windows 2000/XP/Vista/7, do the following:
1. Restore C:\SWTOOLS from the backup copy you made before starting the installation.
2. Run infinst_autol.exe in C:\SWTOOLS\DRIVERS\INTELINF.
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Installing drivers and software
The device drivers are provided in the C:\SWTOOLS\DRIVERS directory on your hard disk drive. You will also
need to install application software, which is provided in the C:\SWTOOLS\APPS directory on your hard disk
drive. To do this, refer to the instructions in “Reinstalling preinstalled applications and device drivers” on
page 114.
Note: If you cannot find the Supplement files, device drivers, and application software you need on your
hard disk drive, or if you want to receive updates and the latest information about them, refer to the ThinkPad
Web site at:
http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix
ThinkPad Setup
Your computer provides a program, called ThinkPad Setup, that enables you to select various setup
parameters.
To start ThinkPad Setup, do as follows:
1. To protect yourself against accidental loss of data, back up your computer registry. See “Performing
backup and recovery operations” on page 111.
2. If the diskette drive is connected to the computer, remove any diskette from the diskette drive, and
then turn off the computer.
3. Turn on the computer. When the logo screen is displayed, press the F1 key. The ThinkPad Setup opens.
If you have set a supervisor password, the ThinkPad Setup menu appears after you enter the password.
You can start the ThinkPad Setup by pressing Enter instead of entering the supervisor password;
however, you cannot change the parameters that are protected by the supervisor password. For more
information, refer to “Using Passwords” on page 91.
An example of the ThinkPad Setup menu is shown as below:
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4. Using the cursor keys, move to an item you want to change. When the item you want is highlighted,
press Enter. A submenu is displayed.
5. Change the items you wish to change. To change the value of an item, press +/-. If the item has a
submenu, you can display it by pressing Enter.
6. Press Esc to exit from the submenu.
7. If you are in a nested submenu, press Esc repeatedly until you reach the ThinkPad Setup menu.
Note: If you need to restore the settings to their original state as of the time of purchase, press F9 to
load the default settings. You can also select an option in the Restart submenu to load the default
settings or discard the changes.
8. Select Restart. Move the cursor to the option you want for restarting your computer; then press Enter.
Your computer restarts.
Config menu
If you need to change the configuration of your computer, select Config from the ThinkPad Setup menu.
Notes:
• The default settings are already optimized for you. If you consider changing the computer configuration,
proceed with extreme caution. Setting the configuration incorrectly might cause unexpected results.
• In each submenu, press the Enter key to show selectable options and select a desired option by using
cursor key, or type desired values from the keyboard directly.
The following submenu is displayed:
• Network: Set the LAN related functions.
• USB: Enable or disable USB related functions.
• Keyboard/Mouse: Set the keyboard and the mouse related functions.
• Display: Specify the settings for display output.
• Power: Set power management related functions.
• Beep and Alarm: Enable or disable the audio related functions.
• Serial ATA (SATA): Specify the settings for the hard disk drive.
• CPU: Specify the settings for the CPU.
• Intel AMT: Set the Intel® AMT related functions.
Date and time menu
If you need to set the current date and time of your computer, select Date/Time from the ThinkPad Setup
menu. The following submenu is displayed:
• System Date
• System Time
To change the date and time, do the following:
1. Using the up and down arrow keys, select the item to change-date or time.
2. Press Tab, Shift Tab, or Enter to select a field.
3. Type the date or time.
Note: Another way to adjust date and time is press the - or + key.
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Security menu
If you need to set the security features of your computer, select Security from the ThinkPad Setup menu.
Notes:
• The default settings are already optimized for you. If you consider changing the computer configuration,
proceed with extreme caution. Setting the configuration incorrectly might cause unexpected results.
• In each submenu, you can enable a function by selecting Enabled, or disable it by selecting Disabled.
The following submenu is displayed:
• Password: Set a password related functions.
• Fingerprint: Set the fingerprint reader related functions.
• Security Chip: Set the security chip related functions.
• UEFI BIOS Update Option: Specify the settings for Flash UEFI BIOS update.
• Memory Protection: Specify the settings for the Data Execution Prevention feature.
• Virtualization: Enable or disable the settings for Intel Virtualization Technology and Intel VT-d Feature.
• I/O Port Access: Enable or disable the access to individual I/O ports.
• Anti-Theft: Enable or disable UEFI BIOS interface to activate Anti-Theft services, such as Intel AT and
Computrace.
To set a password related functions, go to the Security menu and select Password. The following submenu
is displayed:
• Hardware Password Manager
• Supervisor Password
• Lock UEFI BIOS Settings
• Set Minimum Length
• Password at unattended boot
• Password at restart
• Power-On Password
• Hard Disk x Password
Notes:
• Hard Disk 1 means the hard disk drive built into your computer.
• Hard Disk 2 appears on the Password submenu only if a hard disk drive is installed in the serial Ultrabay
enhanced.
If you select and enable Hardware Password Manager, you can manage your power-on password,
supervisor password, and your hard disk passwords by the management server. By default, this is set
to Enabled.
Lock UEFI BIOS Settings enable or disable the function that protects items in the ThinkPad Setup from
being changed by a user who does not have the supervisor password. By default, this is set to Disabled.
If you set the supervisor password and enable this function, no one but you can change any items in the
ThinkPad Setup.
If you select Set Minimum Length, you can specify a minimum length for power-on passwords and hard
disk passwords. By default, this is set to Disabled. If you set the supervisor password and specify a
minimum length for passwords, no one but you can change the length.
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If you select and enable Password at unattended boot, a password prompt is displayed when the computer
is turned on, from either a power-off state or hibernation, by an unattended event such as Wake on LAN®. If
you select Disabled, no password prompt is displayed; the computer goes ahead and loads the operating
system. To prevent unauthorized access, set the user authentication on the operating system.
If you select and enable Password at restart, a password prompt is displayed when you restart the
computer. If you select Disabled, no password prompt is displayed; the computer goes ahead and loads the
operating system. To prevent unauthorized access, set the user authentication on the operating system.
Startup menu
You may need to change the startup sequence of your computer. For example, if you have different operating
systems on different devices, you can have the system start up from either of them.
Attention: After you change your startup sequence, you must be extremely careful not to specify a wrong
device during a copy, a save, or a format operation. If you specify a wrong device, your data and programs
might be erased or overwritten.
Attention: If you are using the BitLocker drive encryption, you should not change the startup sequence.
BitLocker drive encryption detects the change of startup sequence and locks the computer from booting.
Changing the startup sequence
Selecting the Startup to display the Boot submenu.
To change the startup sequence, do the following:
1. Select Boot; then press Enter.
• You can use the Boot submenu to specify the startup sequence that runs when you turn on the
power. Refer to “Boot submenu” on page 186.
• You can use the Network Boot to specify the top priority boot device that runs when Wake on
LAN is commonly used by LAN administrators in corporate networks to get remote access to your
computer. Refer to “Network Boot” on page 187.
2. Select the device you want to start first.
Use these keys to set the order that the UEFI BIOS will use when starting an operating system:
• + or - key moves the device up or down.
3. Press F10 to save the changes and restart the system.
To change the startup sequence temporarily so that the system starts up from a different drive, do the
following:
1. Turn off the computer.
2. Turn on the computer; then, while the “To interrupt normal startup, press the blue ThinkVantage button”
message is displayed at the lower-left of the screen, press F12.
3. Select the device you want to start first from the Boot menu.
Note: The Boot menu is also shown when the system cannot boot from any devices or operating
system was not found.
Boot submenu
The following list, showing the order in which devices will be started up, is always displayed. Even devices
that are not attached to or installed on your computer are listed. For each device that is attached to or
installed on the computer, information about it is presented after the colon.
1. USB CD:
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2. USB FDD:
3. ATAPI CD0:
4. ATA HDD0:
5. ATA HDD1:
6. ATA HDD2:
7. USB HDD:
8. PCI LAN:
9. ATAPI CD1:
10. ATAPI CD2:
11. ATA HDD3:
12. ATA HDD4:
13. Other CD:
14. Other HDD:
Network Boot
Use the Network Boot to select the boot device when the system wakes from LAN. If Wake-on-LAN is
enabled, the network administrator can turn on all of the computers in a LAN remotely by use of network
management software.
Other items in the Startup menu
The following items are also displayed in the Startup menu of the ThinkPad Setup:
• UEFI/Legacy Boot: Select system boot capability.
• UEFI/Legacy Boot Priority: Select priority of boot option between UEFI and Legacy.
• Boot Mode: Enable or disable the diagnostics boot mode.
• Option Key Display: Choose whether to show the option key message when the system is booted.
• Boot device List F12 Option: Choose whether to show the pop-up list of the boot devices.
• Boot Order Lock: Enable or disable the Boot Priority Order lock.
Restart menu
If you need to close the ThinkPad Setup and restart the system, select Restart from the ThinkPad Setup
menu. The following submenu is displayed:
• Exit Saving Changes: Restart the system after saving the changes.
• Exit Discarding Changes: Restart the system without saving the changes.
• Load Setup Defaults: Load the default setting that was in effect at the time of purchase.
• Discard Changes: Discard the changes.
• Save Changes: Save the changes.
ThinkPad Setup items
The following tables show the contents of the “Config menu items” on page 188, the “Security menu items”
on page 194, and the “Startup menu” on page 198 of the ThinkPad Setup.
Note: Some items are displayed on the menu only if the computer supports the corresponding features.
Notes:
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• Enabled means that the function is configured.
• Disabled means that the function is not configured.
• Default values are in boldface.
Config menu items
Table 6. Config menu items
Menu item
Submenu item
Selection
Comments
Network
Wake On LAN
• Disabled
Enable the system to Power
on when the Ethernet
controller receives a magic
packet.
• AC only
• AC and Battery
If you select “AC Only”,
Wake On LAN is enabled
only when ac power adapter
is attached.
If you select “AC and
Battery”, Wake On LAN is
enabled with any power
sources.
Note: AC is required with
magic packet type Wake
On LAN.
Note: Wake On LAN
function does not work
when a hard disk password
is set.
Ethernet LAN Option ROM
• Disabled
• Enabled
USB UEFI BIOS Support
USB
• Disabled
• Enabled
Always On USB
• Disabled
• Enabled
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Load the Ethernet LAN
Option ROM to enable
startup from an integrated
network device.
Enable or disable boot
support for USB diskette,
USB memory key, and USB
optical drive.
If you select “Enabled”, the
external USB devices can
be charged via USB ports
even when the system is in
low power mode (standby,
hibernate, or power-off).
Table 6. Config menu items (continued)
Menu item
Submenu item
Selection
Comments
Always On USB Charge in
off mode
• Disabled
If you select “Enabled”, the
Always On USB connector
enables you to charge
some devices, such as iPod
and iPhone and BlackBerry
smartphones.
• Enabled
Note: If you want to charge
these devices when your
computer is in hibernation
mode or powered off, you
will need to open the Power
Manager program and
configure corresponding
settings to enable the
Always On USB connector
function. For details
about how to enable the
Always On USB connector
function, refer to the online
help of the Power Manager
program.
Keyboard/Mouse
TrackPoint
• Disabled
• Enabled
Enable or disable the
built-in TrackPoint.
Note: If you want to use
an external mouse, select
“Disabled.”
Touch Pad
• Disabled
• Enabled
Enable or disable the
built-in touch pad.
Note: If you want to use
an external mouse, select
“Disabled.”
Fn and Ctrl Key swap
• Disabled
• Enabled
If you select “Enabled”, the
Fn key works as the Ctrl
key, and the Ctrl key works
as the Fn key.
Note: Even when
“Enabled” is selected,
you need to press the Fn
key to return the computer
from sleep mode to normal
operation.
Chapter 8. Advanced configuration
189
Table 6. Config menu items (continued)
Menu item
Submenu item
Selection
Comments
Fn Key Lock
• Disabled
If you select “Enabled”,
you can press the Fn key
to keep it in a pressed
condition, and then press
the desired function key.
The action is equivalent to
pressing the required
key and the Fn key
simultaneously. If you
press the Fn key twice, the
state is locked until you
press the Fn key again.
• Enabled
ThinkPad NumLock
• Independent
• Synchronized
If you select “Independent”,
NumLock on your
computer can be disabled
independently regardless
of the NumLock state of
the external keyboard. If
NumLock on the computer
is enabled, NumLock on
the external keyboard will
also be enabled.
If you select
“Synchronized”, NumLock
on your computer and
NumLock on the external
keyboard are synchronized.
Power-On NumLock
• Automatic
• On
• Off
If you select “Automatic”,
NumLock is enabled
when full size keyboard is
attached.
If you select “On”,
NumLock is always
enabled.
If you select “Off”,
NumLock is always
disabled.
Note: Power-On NumLock
will be displayed if you
select “Synchronized” at
the ThinkPad NumLock.
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Table 6. Config menu items (continued)
Menu item
Submenu item
Selection
Comments
Display
Boot Display Device
• ThinkPad LCD
Select the display device
that is to be active at boot
time. This selection is
effective for boot time,
password prompt, and
ThinkPad Setup.
•
Analog (VGA)
• Digital on ThinkPad
• Digital 1 on dock
• Digital 2 on dock
“Digital on Thinkpad”
is DisplayPort on your
computer.
“Digial 1 on dock” and
“Digital 2 on dock” are
DisplayPort or DVI on
docking station.
Graphics Device
• Integrated Graphics
• Discrete Graphics
• NVIDIA Optimus
Integrated Graphics will
achieve longer battery life,
and Discrete Graphics
enhances performance.
NVIDIA Optimus runs as
Integrated Graphics mode
and Discrete Graphics is
enabled on demand.
Note: NVIDIA Optimus
mode should only be
selected if you are using a
Windows 7 model.
Power
OS Detection for NVIDIA
Optimus
• Disabled
Intel SpeedStep®
technology (Intel
SpeedStep mounted
models only)
• Disabled
System BIOS automatically
switches Graphics device
setting to NVIDIA Optimus
mode if the OS supports
the feature, and to Discrete
Graphics if the OS does not
support it.
• Enabled
Select the mode of Intel
SpeedStep technology at
runtime.
• Enabled
Mode for AC
• Maximum Performance
• Battery Optimized
Mode for Battery
• Maximum Performance
• Battery Optimized
Maximum Performance:
Always highest speed
Battery Optimized: Always
lowest speed
Disabled: No runtime
support, lowest speed
Chapter 8. Advanced configuration
191
Table 6. Config menu items (continued)
Menu item
Submenu item
Selection
Comments
Adaptive Thermal
Management
Scheme for AC
This selects a thermal
management scheme to
use.
• Maximize Performance
• Balanced
Scheme for Battery
• Maximize Performance
• Balanced
Maximize Performance:
Reduces CPU throttling
Balanced: Balances
sound, temperature and
performance
Note: Each scheme affects
fan sound, temperature,
and performance.
Optical Drive Speed
• High Performance
• Normal
• Silent
CPU Power Management
• Disabled
• Enabled
PCI Express Power
Management
• Disabled
Power On with AC Attach
• Disabled
• Enabled
• Enabled
Set the speed of optical
drive to the desired
performance.
Enable or disable the power
saving feature that stop
the microprocessor clock
automatically when there
are no system activities.
Normally, it is not necessary
to change the setting.
Enable or disable a feature
that automatically adjusts
power management when
there is no PCI Express
activity. Normally, it is not
necessary to change the
setting.
Enable or disable a feature
that powers on the system
when AC is attached.
If you select “Enabled”, the
system is powered on when
AC is attached. When the
system is in hibernate state,
the system resumes.
If you select “Disabled”, the
system is not powered on
nor resumed when AC is
attached.
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Table 6. Config menu items (continued)
Menu item
Submenu item
Selection
Comments
Beep and Alarm
Power Control Beep
• Disabled
If this function is enabled,
a beep sounds when the
computer enters a power
management mode, when it
resumes operational mode,
and when the ac power
adapter is connected or
disconnected.
• Enabled
Low Battery Alarm
• Disabled
• Enabled
Password Beep
• Disabled
• Enabled
Keyboard Beep
• Enabled
• Disabled
Serial ATA (SATA)
SATA Controller Mode
Option
• Compatibility
• AHCI
• RAID
CPU
Core Multi-Processing
• Disabled
• Enabled
Enable or disable the low
battery alarm.
Enable this option to have
a beep sound when the
system is waiting for a
power-on, hard disk, or
supervisor password.
Different beeps will be
sounded when the entered
password matches or does
not match the configured
password.
Enable or disable keyboard
beep when unmanageable
key combinations are
pressed.
Select SATA controller
operation mode. If your
system supports RAID,
select “RAID.” If you select
“Compatibility mode”,
serial SATA controller
operates in compatibility
mode.
Enable or disable additional
execution core units within
a CPU.
Note: If you are using a
computer with a single-core
processor, this item does
not appear.
Note: For Core
Multi-Processing, refer
to the instructions in
“Installing Windows XP” on
page 178.
Intel Hyper-Threading
Technology
• Disabled
• Enabled
Enable or disable additional
logical processors within a
processor core.
Chapter 8. Advanced configuration
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Table 6. Config menu items (continued)
Menu item
Submenu item
Selection
Comments
Intel AMT
Intel AMT Control
• Disabled
If you select “Enabled”, Intel
AMT (Active Management
Technology) is configured
and additional setup items
are provided in MEBx
(Management Engine BIOS
Extension) Setup.
• Enabled
Note: You can enter MEBx
Setup menu by pressing
Ctrl-P key combination in
Startup Interrupt Menu. To
display the Startup Interrupt
Menu, press ThinkVantage
button or Enter key during
POST.
CIRA Timeout
0-255
Set timeout option for
CIRA connection to be
established. 1 though 254
seconds are selectable.
If you select “0”, use 60
seconds as default timeout
value.
If you select “255”, waiting
time for establishing a
connection is unlimited.
Console Type
• PC-ANSI
• VT100+
Select the console type for
AMT.
• VT-UTF8
Note: This console type
should match the Intel AMT
remote console.
Selection
Comments
Security menu items
Table 7. Security menu items
Menu item
Submenu item
Password
Fingerprint
Refer to “Security menu”
on page 185 and “Using
passwords” on page 91.
Predesktop Authentication
• Disabled
• Enabled
Reader Priority
• External ➙ Internal
• Internal Only
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User Guide
Enable or disable fingerprint
authentication before the
operating system is loaded.
If External ➙ Internal
is selected, an external
fingerprint reader is used
if attached. Otherwise, an
internal fingerprint reader
is used. If Internal Only
is selected, an internal
fingerprint reader is used.
Table 7. Security menu items (continued)
Menu item
Submenu item
Selection
Comments
Security Mode
• Normal
If fingerprint authentication
fails, you can still start
the computer by entering
a password. If you have
selected “Normal”, enter a
power-on password or a
supervisor password; if you
have selected “High”, enter
a supervisor password.
• High
Password Authentication
• Disabled
• Enabled
Security Chip
Enable or disable password
authentication. If high
security mode is selected,
this item appears.
Reset Fingerprint Data
• Enter
This option is used to erase
all fingerprint data stored
in the fingerprint reader
and reset settings to the
factory state (ex. Power-on
security, LEDs, etc.) As
a result, any power-on
security features previously
enabled will not be able
to work until they are
re-enabled in the fingerprint
software.
Security Chip
• Active
If you select “Active”,
Security Chip is functional.
If you select “Inactive”,
Security Chip is visible, but
is not functional. If you
select “Disabled”, Security
Chip is hidden and is not
functional.
• Inactive
• Disabled
Security Reporting Options
Enable or disable the
following Security
Reporting Options.
• BIOS ROM String
Reporting: BIOS text
string
• ESCD Reporting:
Extended system
configuration data
• CMOS Reporting:
CMOS data
• NVRAM Reporting:
Security data stored in
the Asset ID
• SMBIOS Reporting:
SMBIOS data
Chapter 8. Advanced configuration
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Table 7. Security menu items (continued)
Menu item
Submenu item
Selection
Comments
Clear Security Chip
• Enter
Clear the encryption key.
Note: Only if you select
“Active” for Security Chip,
this item appears.
Intel TXT Feature
• Disabled
• Enabled
UEFI BIOS Update Option
Flash BIOS Updating by
End-Users
• Disabled
Flash Over LAN
• Disabled
• Enabled
• Enabled
Memory Protection
Execution Prevention
• Disabled
• Enabled
Virtualization
Intel Virtualization
Technology
• Disabled
Intel VT-d Feature
• Disabled
• Enabled
• Enabled
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User Guide
Enable or disable Intel
Trusted Execution
Technology.
If you select “Enabled”,
all users can update the
UEFI BIOS. If you select
“Disabled”, only the person
who knows supervisor
password can update the
UEFI BIOS.
Enable your computer's
UEFI BIOS to be updated
(flashed) over an active
network connection.
Some computer viruses
and worms cause memory
buffers to overflow by
running code where only
data is allowed. If the
Data Execution Prevention
feature can be used with
your operating system, then
by selecting “Enabled” you
can protect your computer
against attacks by such
viruses and worms. If after
choosing “Enabled” you
find that an application
program does not run
correctly, select “Disabled”
and reset the setting.
If you select “Enabled,”
a VMM (Virtual Machine
Monitor) can utilize the
additional hardware
capabilities provided
by Intel Virtualization
Technology.
Intel VT-d is Intel
Virtualization Technology
for Directed I/O. When
enabled, a VMM can utilize
the platform infrastructure
for I/O virtualization.
Table 7. Security menu items (continued)
Menu item
Submenu item
Selection
Comments
I/O Port Access
Ethernet LAN
• Disabled
If you select “Enabled”, you
can use the Ethernet LAN
device.
• Enabled
Wireless LAN
• Disabled
• Enabled
WiMAX
• Disabled
• Enabled
Wireless WAN
• Disabled
• Enabled
Bluetooth
• Disabled
• Enabled
Modem
• Disabled
• Enabled
USB Port
• Disabled
• Enabled
IEEE 1394
• Disabled
• Enabled
ExpressCard Slot
• Disabled
• Enabled
Ultrabay (HDD/Optical)
• Disabled
• Enabled
eSATA Port
• Disabled
• Enabled
Memory Card Slot
• Disabled
• Enabled
Integrated Camera
• Disabled
• Enabled
Microphone
• Disabled
• Enabled
Fingerprint Reader
• Disabled
• Enabled
If you select “Enabled”, you
can use the Wireless LAN
device.
If you select “Enabled”, you
can use the WiMAX device.
If you select “Enabled”, you
can use the Wireless WAN
device.
If you select “Enabled”,
you can use the Bluetooth
device.
If you select “Enabled”, you
can use the Modem device.
If you select “Enabled”, you
can use the USB port.
If you select “Enabled”,
you can use the IEEE 1394
(Firewire) device.
If you select “Enabled”, you
can use the ExpressCard
Slot.
If you select “Enabled”,
you can use the Ultrabay
(HDD/Optical) device.
If you select “Enabled”, you
can use the eSATA Port.
If you select “Enabled”,
you can use the
Memory Card slot (SD
Card/MultiMediaCard).
If you select “Enabled”,
you can use the Integrated
Camera.
If you select “Enabled”, you
can use the Microphone
(Internal, External, or
Line-In).
If you select “Enabled”,
you can use the fingerprint
reader.
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Table 7. Security menu items (continued)
Menu item
Submenu item
Selection
Comments
Anti-Theft
Intel AT Module Activation
• Disabled
Enable or disable the UEFI
BIOS interface to activate
Intel AT module that is an
optional Anti-Theft service
from Intel.
• Enabled
• Permanently Disabled
Note: If you set the Intel
AT module activation to
“Permanently Disabled”,
you will be unable to enable
this setting again.
Computrace Module
Activation
• Disabled
• Enabled
• Permanently Disabled
Enable or disable the UEFI
BIOS interface to activate
Computrace module.
Computrace is an optional
monitoring service from
Absolute Software.
Note: If you set the
Computrace module
activation to “Permanently
Disabled”, you will be
unable to enable this
setting again.
Startup menu items
Table 8. Startup menu items
Menu item
Selection
Comments
Boot
Refer to “Startup menu” on page 186.
Network Boot
Refer to “Startup menu” on page 186.
UEFI/Legacy Boot
• Both
Select system boot capability.
• UEFI Only
• Both: System will boot by
following UEFI/Legacy Boot
Priority setting.
• Legacy Only
• UEFI Only: System will boot from
UEFI enabled OS.
• Legacy Only: System will boot
from any OS other than UEFI
enabled OS.
Note: If you select “UEFI Only”,
system cannot boot from the
bootable devices which do not have
UEFI enabled OS.
UEFI/Legacy Boot Priority
• UEFI First
• Legacy First
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Select priority of boot option between
UEFI and Legacy.
Table 8. Startup menu items (continued)
Menu item
Selection
Comments
Boot Mode
• Quick
Screen during POST:
• Diagnostics
• Quick: ThinkPad Logo screen is
displayed.
Note: You can also enter the
“Diagnostic” mode by pressing Esc
during POST.
Option Keys display (ThinkVantage
button message)
• Disabled
Boot Device List F12 Option
• Disabled
• Enabled
• Enabled
Boot Order Lock
• Disabled
• Enabled
• Diagnostics: Text messages are
displayed.
If you select “Disabled”, the “To
interrupt normal startup, press the
blue ThinkVantage button.” message
is not displayed during POST.
If you select “Enabled”, the F12 key
is recognized and the Boot Menu is
displayed.
If you select “Enabled”, the Boot
Priority Order is locked for your future
use.
Updating your system UEFI BIOS
The Unified Extensible Firmware Interface (UEFI) BIOS is a part of the system programs that make up the
basic layer of software built into your computer. UEFI BIOS translates the instructions from other software
layers.
Your computer system board has a module called electrically erasable programmable read-only memory
(EEPROM, also referred to as flash memory). You can update UEFI BIOS and the Configuration/ThinkPad
Setup Program by starting your computer with a flash update optical disc or .flash update tool application
running on the Windwos environment.
In some instances when you add software, hardware, or a device driver, you may be informed that you need
to update your UEFI BIOS in order for the new addition to work properly.
To update your UEFI BIOS, visit this Web site at
http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix
Then follow the instructions on the screen.
Using system management
This section is intended primarily for network administrators.
Your computer is designed for manageability, so that you can redirect more of your resources to better
meet your business objectives.
This manageability, or “Total Cost of Ownership” (TCO), enables you to remotely power on your computer,
format the hard disk drive, install the software of your choice (for example, Windows XP with user and
system-management applications), and have the computer start up and function in the same way as an
ordinary desktop PC.
Once the computer is configured and operational, you can manage it by use of software and manageability
features already integrated into the client system and the network.
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System management
Check the following topics to learn more about features of System Management:
• Desktop Management Interface
• Preboot eXecution Environment
• Wake on LAN
• Resume on incoming call
• Asset ID EEPROM
Desktop Management Interface
The system BIOS (UEFI BIOS) of your computer supports an interface called System Management BIOS
Reference Specification (SMBIOS) V2.6.1. SMBIOS provides information about the hardware components
of your system. It is the responsibility of the BIOS to supply this database with information about itself
and the devices on the system board. This specification documents the standards for getting access to
this BIOS information.
Preboot eXecution Environment
Preboot eXecution Environment (PXE) technology makes your computer more manageable (it is PXE
2.1-compliant) by enabling it to boot (load an operating system or another executable image) from a server.
Your computer supports the PC functions that PXE requires. For example, with the appropriate LAN card,
your computer can be booted from the PXE server.
Note: Remote Program Load (RPL) cannot be used with your computer.
Wake on LAN
A network administrator can use Wake on LAN to turn on a computer from a management console.
When Wake on LAN is used with network management software, many functions, such as data transfer,
software updates, and Flash BIOS updates, can be performed remotely without remote attendance. This
updating can be done after normal working hours and on weekends, to save time and increase productivity.
Users are not interrupted during normal working hours, and LAN traffic is kept to a minimum.
If a computer is turned on by the Wake on LAN function, the Network boot sequence is used.
Resume on incoming call
If your computer is connected to a telephone line and you have specified Resume on incoming call, it will
return from sleep (standby) mode to normal operation when a telephone call comes in.
To enable your computer to wake up from sleep (standby) mode, do the following:
For Windows 7 and Windows Vista:
1. Click Start, and then click Control Panel.
2. Click Hardware and Sound.
3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the
password or provide confirmation. The Device Manager window opens.
4. Double-click Modems (in Windows Vista, click the + mark for Modems), and then click your modem.
5. Click the Power Management tab.
6. Select the Allow this device to wake the computer check box.
For Windows XP:
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1. Click Start, and then click Control Panel.
2. Click Performance and Maintenance.
3. Click System.
4. Click the Hardware tab.
5. Click the Device Manager button. The Device Manager window opens.
6. Click the + mark for Modems, and then click your modem.
7. Click Action, and then click Properties.
8. Click the Power Management tab.
9. Select the Allow this device to bring the computer out of Standby check box.
Asset ID EEPROM
The Asset ID EEPROM contains information about the system, including its configuration and the serial
numbers of key components. It also includes a number of blank fields in which you can record information
about the end users in your network.
Setting management features
To enable the network administrator to control your computer remotely, you must configure the network
interface by setting the system-management features in the ThinkPad Setup. That ThinkPad Setup contains
the following functions:
• Wake on LAN
• Network boot sequence
• Flash update
If an administrator's password (supervisor password) has been set, you will need to specify it when you start
the ThinkPad Setup, so that you can use these functions.
Wake on LAN
When the Wake on LAN feature is enabled on a computer that is connected to a LAN, a network administrator
can start the computer remotely from a management console, using remote network-management software.
Setting up in the ThinkPad Setup
To enable or disable Wake on LAN, go to the ThinkPad Setup menu. When your computer is not under the
network administrator's system management, you can disable Wake on LAN.
To set this function, do the following:
1. Start the ThinkPad Setup menu.
2. Select Config.
3. The Config submenu appears.
4. Select Network.
5. The Network item submenu appears.
6. For Wake On LAN, select one of the following: AC Only, AC and Battery, or Disabled.
7. Press F10.
Network Boot sequence
When your computer is turned on remotely, system will try to boot from the device that is selected by
Network Boot setting, and then follow the boot order list in the Boot menu.
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To define a sequence:
1. On the ThinkPad Setup menu, select Startup. The Startup submenu appears.
2. Select Network Boot and press Enter key to show pop-up boot device list.
3. Select a boot device from the list to make it as top boot priority.
4. Press F10.
Note: If you want to initialize the setting to return to the default startup sequence, press F9. The default
settings are automatically reloaded.
Flash update
When a Flash UEFI BIOS update from the network is enabled, a network administrator can remotely
update the system programs in your computer from a management console. The following requirements
must be met:
• Update Flash from network must also be enabled; the procedure is given below.
• Your computer must be started over the LAN.
• Your computer must be engaged in a Preboot eXecution Environment.
• Network-management software must be installed in the remote administrator's computer.
To enable or disable the Flash update from the network setting, do the following:
1. On the ThinkPad Setup menu, select Security. The Security submenu appears.
2. Select UEFI BIOS Update Option. The UEFI BIOS Update Option submenu appears.
3. For Flash Over LAN, select either Enabled or Disabled.
4. Press F10.
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Chapter 9. Preventing problems
An important part of owning a ThinkPad notebook is maintenance. With proper care, you can avoid
common problems. The following sections provide information that can help you to keep your computer
running smoothly.
•
“General tips for preventing problems” on page 203
•
“Making sure device drivers are current” on page 204
•
“Taking care of your computer” on page 205
General tips for preventing problems
1. Check the capacity of your hard disk drive from time to time. If the hard disk drive gets too full, Windows
will slow down and might produce errors.
Note: In Windows 7 and Windows Vista, click Start ➙ Computer. In Windows XP, click Start ➙
My Computer.
2. Empty your recycle bin on a regular basis.
3. Use disk defragment tool regularly on your hard disk drive to improve data seek and read times.
4. To free up disk space, uninstall unused application programs.
Note: You might also want to look for application program duplication or overlapping versions.
5. Clean out your Inbox, Sent, and Trash folders from your e-mail client program.
6. At least once a week, make a point to back up your data. If critical data is present, it is a good idea
to perform a daily backup. Lenovo has many backup options available for your computer. Rewritable
optical drives are available for most machines and are easily installed.
7. Use or schedule System Restore to take a system snapshot periodically. For more information about
System Restore see Chapter 5 “Recovery overview” on page 109.
8. Update device drivers and UEFI BIOS when needed.
9. Profile your machine at http://www.lenovo.com/think/support to keep up to date with current drivers
and revisions.
10. Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device
driver information release notes prior to updating for compatibility or known issues.
11. Keep a log book. Entries might include major hardware or software changes, driver updates, minor
issues you have experienced and how you resolved them.
12. If you ever need to run a recovery on your computer to return the preload onto the machine, the
following tips might help along the way:
• Remove all external devices such as the printer, keyboard, etc.
• Make sure that your battery is charged and that you have the ac power connected.
• Boot into the ThinkPad Setup and load the default settings.
• Restart the machine and start the recovery.
• If your machine uses discs as the recovery media, DO NOT remove the disc from the drive until
prompted to do so.
13. For suspected hard disk drive issues, refer to “Diagnosing problems” on page 209 and run Lenovo
ThinkVantage Toolbox for a diagnostic test of the drive prior to calling the Customer Support Center.
If your computer does not start up, download the files to create a bootable self-test media from the
following Web site: http://www.lenovo.com/hddtest. Run the test and record any messages or error
codes. If the test returns any failing error codes or messages, call the Customer Support Center with the
codes or messages and the computer in front of you. A technician will assist you further.
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14. If required, you can find your country's Customer Support Center at the following Web address:
http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=migr-4hwse3. When
calling the Customer Support Center, please make sure you have your machine model type, serial
number and the computer in front of you. Also, if the machine is producing error codes, it is helpful to
have the error screen on or the message written down.
Making sure device drivers are current
Device drivers are programs that contain instructions for the operating system about how to operate or
“drive” a certain piece of hardware. Each hardware component on your computer has its own specific driver.
If you add a new component, the operating system needs to be instructed on how to operate that piece
of hardware. After you install the driver, the operating system can recognize the hardware component
and understand how to use it.
Note: Because drivers are programs, like any other file on your computer, they are susceptible to corruption
and might not perform properly if corruption occurs.
It is not always necessary to download the latest drivers. However, you should download the latest driver
for a component if you notice poor performance from that component or if you added a new component.
This may eliminate the driver as the potential cause of the problem.
Getting the latest drivers from the Web site
You can download and install updated device drivers from the Lenovo Web site by doing the following:
1. Connect to the Internet.
2. Go to:
http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix
Enter the product number of the computer or click Detect my system on the screen.
3. Click Downloads and drivers.
4. Follow the directions on the screen and install the necessary software.
Getting the latest drivers using System Update
The System Update program helps you keep the software on your system up-to-date. Update packages are
stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can
contain applications, device drivers, UEFI BIOS flashes, or software updates. When the System Update
program connects to the Lenovo Support Web site, the System Update program automatically recognizes
the machine type and model of your computer, the installed operating system, and the language of the
operating system to determine what updates are available for your computer. The System Update program
then displays a list of update packages and categorizes each update as critical, recommended, and
optional to help you understand the importance. You have complete control of which updates to download
and install. After you select the update packages you want, the System Update program automatically
downloads and installs the updates without any further intervention from you.
The System Update program is preinstalled on your computer and is ready to run. The only prerequisite is
an active Internet connection. You can start the program manually, or you can use the schedule feature
to enable the program to search for updates automatically at specified intervals. You also can predefine
scheduled updates to search by severity (critical updates, critical and recommended updates, or all updates)
so the list you choose from contains only those update types that are of interest to you.
For more information about how to use the System Update, refer to “System Update” on page 38.
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Taking care of your computer
Although your computer is designed to function reliably in normal work environments, you need to use
common sense in handling it. By following these important tips, you will get the most use and enjoyment
out of your computer.
Be careful about where and how you work
• Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic
bags.
• Keep your computer away from magnets, activated cellular phones, electrical appliances, or speakers
(within 13 cm or 5 inch).
• Avoid subjecting your computer to extreme temperatures (below 5°C/41°F or above 35°C/95°F).
• Some appliances, such as certain portable desktop fans or air purifiers, can produce negative ions. If a
computer is close to such an appliance, and is exposed for an extended time to air containing negative
ions, it may become electrostatically charged. Such a charge may be discharged through your hands
when you touch the keyboard or other parts of the computer, or through connectors on I/O devices
connected to it. Even though this kind of electrostatic discharge (ESD) is the opposite of a discharge from
your body or clothing to the computer, it poses the same risk of a computer malfunction.
Your computer is designed and manufactured to minimize any effects of electrostatic charge. An electrostatic
charge above a certain limit, however, can increase the risk of ESD. Therefore, when using the computer
close to an appliance that can produce negative ions, give special attention to the following:
• Avoid directly exposing your computer to the air from an appliance that can produce negative ions.
• Keep your computer and peripherals as far as possible from such an appliance.
• Wherever possible, ground your computer to facilitate safe electrostatic discharge.
Note: Not all such appliances cause a significant electrostatic charge.
Be gentle with your computer
• Avoid placing any objects (including paper) between the display and the keyboard or the palm rest.
• Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees.
Do not open the display beyond 180 degrees, as this might damage the computer hinge.
• Do not turn your computer over while the ac power adapter is plugged in. This could break the adapter
plug.
Carry your computer properly
• Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect
cords and cables.
• When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by
the display.
Handle storage media and drives properly
• If your computer comes with an optical drive, do not touch the surface of a disc or the lens on the tray.
• Wait until you hear the CD or DVD click into the center pivot of the drive before closing the tray.
• On your computer, use only optical drives designed for use with the serial Ultrabay enhanced.
Note: You can install a 9.5-mm-thick serial Ultrabay slim or a 12.7-mm-thick serial Ultrabay enhanced
device in the serial Ultrabay enhanced.
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• When installing the hard disk drive, solid state drive, or optical drive, follow the instructions shipped with
your hardware, and apply pressure only where needed on the device.
• Turn off your computer if you are replacing the hard disk drive or solid state drive.
• When replacing the primary hard disk drive or solid state drive, reattach the cover of the drive slot.
• Store your external and removable hard disk or optical drives in the appropriate containers or packaging
when they are not being used.
• Before you install any of the following devices, touch a metal table or a grounded metal object. This action
reduces any static electricity from your body. The static electricity could damage the device.
– Memory module
– Mini-PCI Card
– ExpressCard
– CompactFlash
– Smart card
– Memory Card, such as SD Card, SDHC Card, SDXC Card, and MultiMediaCard.
Note: Not all listed devices are included in your computer.
This action reduces any static electricity from your body. The static electricity could damage the device.
• When transferring data to or from a flash media card, such as an SD card, do not put your computer
in sleep (standby) or hibernation mode before the data transfer is complete. To do so might cause
damage to your data.
Take care in setting passwords
• Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and
you might have to replace your system board, or hard disk drive or solid state drive.
Care for the fingerprint reader
The following actions could damage the fingerprint reader or cause it not to work properly:
• Scratching the surface of the reader with a hard, pointed object.
• Scraping the surface of the reader with your fingernail or anything hard.
• Using or touching the reader with a dirty finger.
If you notice any of the following conditions, gently clean the surface of the reader with a dry, soft, lint-free
cloth:
• The surface of the reader is dirty or stained.
• The surface of the reader is wet.
• The reader often fails to enroll or authenticate your fingerprint.
Register your computer
• Register your ThinkPad products with Lenovo (refer to the Web page: http://www.lenovo.com/register).
This can help authorities return your computer to you if it is lost or stolen. Registering your computer also
enables Lenovo to notify you about possible technical information and upgrades.
Be sure not to modify your computer
• Only an authorized ThinkPad repair technician should disassemble and repair your computer.
• Do not modify or tape the latches to keep the display open or closed.
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Tips on using the built-in modem
• Your computer modem may use only an analog telephone network, or public-switched telephone network
(PSTN). Do not connect the modem to a PBX (private branch exchange) or any other digital telephone
extension line because this could damage your modem. Analog phone lines are often used in homes,
while digital phone lines are often used in hotels or office buildings. If you are not sure which kind of
phone line you are using, contact your telephone company.
• Your computer might have both an Ethernet connector and a modem connector. If so, be sure to connect
your communication cable to the correct one.
DANGER
To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet
connector.
Cleaning the cover of your computer
Occasionally clean your computer as follows:
1. Prepare a mixture of a gentle kitchen-use detergent (one that does not contain abrasive powder or
strong chemicals such as acid or alkaline). Use 5 parts water to 1 part detergent.
2. Absorb the diluted detergent into a sponge.
3. Squeeze excess liquid from the sponge.
4. Wipe the cover with the sponge, using a circular motion and taking care not to let any excess liquid drip.
5. Wipe the surface to remove the detergent.
6. Rinse the sponge with clean running water.
7. Wipe the cover with the clean sponge.
8. Wipe the surface again with a dry, soft lint-free cloth.
9. Wait for the surface to dry completely and remove any fibers from the cloth.
Cleaning your computer keyboard
1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth.
2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time,
the cloth may hook onto an adjacent key and possibly damage it. Make sure that no liquid drips onto
or between the keys.
3. Allow to dry.
4. To remove any crumbs or dust from beneath the keys, you can use a camera blower with a brush
or cool air from a hair dryer.
Note: Avoid spraying cleaner directly onto the display or the keyboard.
Cleaning your computer display
1. Gently wipe the display with a dry, soft lint-free cloth. If you see a scratchlike mark on your display,
it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was
pressed from the outside.
2. Wipe or dust the stain gently with a soft, dry cloth.
3. If the stain remains, moisten a soft, lint-free cloth with water or a 50-50 mixture of isopropyl alcohol and
water that does not contain impurities.
4. Wring out as much of the liquid as you can.
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5. Wipe the display again; do not let any liquid drip into the computer.
6. Be sure to dry the display before closing it.
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Chapter 10. Troubleshooting computer problems
This chapter provides information on helping your solve computer problems.
•
“Diagnosing problems” on page 209
•
“Troubleshooting” on page 210
Diagnosing problems
If you experience problems with your computer, use the following procedure as a starting point for solving
them.
• If you can start up the operating system, see “Using Lenovo ThinkVantage Toolbox” on page 209.
• If you cannot start up the operating system, see “Using the In-ROM Diagnostics program” on page .
Using Lenovo ThinkVantage Toolbox
Note: If your system is running and User Guide is accessible, see User Guide.
If your computer is not operating properly, you may be able to diagnose the problem by having Lenovo
ThinkVantage Toolbox test components of your computer.
To start this program, do as follows:
For Windows 7:
1. Click Start.
2. Move the pointer to Control Panel, to System and Security, and then to Lenovo's System Health
and Diagnostics.
For Windows XP:
1. Click Start.
2. Move the pointer to All Programs, to ThinkVantage, and then to Lenovo ThinkVantage Toolbox.
If the Lenovo ThinkVantage Toolbox is not installed on your computer, go to
http://web.lenovothinkvantagetoolbox.com/, click Download Lenovo ThinkVantage
Toolbox, and follow the instructions on the screen.
For more information about this program, see the Help for the program.
Running any tests may take up to several minutes or longer. Make sure you have time to run the entire test;
do not interrupt the test while it is running. When preparing to contact the Customer Support Center, be sure
to print the test log so that you can rapidly provide information to the help technician.
Using the In-ROM Diagnostics program
The In-ROM Diagnostics program is used to detect hardware problems when you cannot start the Windows
operating system and all storage devices are unavailable.
To run the In-ROM Diagnostics program, do the following:
1. Turn off your computer.
2. Turn on the computer and press F10 repeatedly at startup.
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3. After you enter the In-ROM Diagnostics program, select the diagnostic test you want to run. Then,
follow the instructions on the screen.
When the program completes the diagnostic test, the computer will restart automatically.
Note: If the program returns any error code, call the Lenovo Customer Support Center, and provide your
machine type and model number, serial number, and the error code. For information about how to get your
machine type and model number, and serial number, see “Machine type and model label” on page 24. For
information about calling the Lenovo Customer Support Center for service, see “Calling Lenovo” on page 238.
Troubleshooting
If your computer has an error, it typically displays a message or an error code, or a beep sounds when you
turn it on. To correct an error, first find the description of the error in the left-hand column of the chart that
applies. Then click that description to get a troubleshooting procedure.
To make sure that your computer has the features or options that are introduced in the following sections,
consult the online help or the list shipped with your computer.
Computer stops responding
Print these instructions now and keep it with your computer for reference later.
If your computer is completely unresponsive (you cannot use the UltraNav pointing device or the keyboard),
do the following steps:
1. Push and hold the power switch until the machine turns off. After the computer is turned off, restart by
pressing the power switch. If the machine does not turn on, continue to step 2.
Note: Do not remove the battery and ac power to reset the computer.
2. While the machine is turned off, remove all power sources from the computer (battery and ac power).
Hold down the power button for 10 seconds. Plug in the ac power while keeping the battery out of the
computer. If the computer does not turn back on, continue to step 3.
Note: Once the computer starts up and enters Windows, use the proper shutdown procedure to turn
the computer off. Once the machine is off, reattach the battery and restart the computer. If the
computer does not start with the battery reattached, remove the battery and again start with step 2. If
the computer starts with ac power but does not start when the battery is attached, call the Customer
Support Center for support.
3. While the machine is off, remove all sources of power from the machine (battery and ac power). Remove
all external devices that are attached to your computer (keyboard, mouse, printer, scanner, etc.). Repeat
step 2. If step 2 is unsuccessful, continue to step 4.
Note: The following steps involve removing static sensitive components from your computer. Please
make sure that you are properly grounded and remove all sources of power attached to the computer.
If you are uncomfortable or unsure about removing components please call the Customer Support
Center for assistance.
4. While the computer is off, remove all sources of power and external hardware. Refer to the procedure in
“Replacing memory” on page 145 on how to remove and reseat the memory modules. Remove any
non-original memory module added to your computer. After removing the extra memory module and
reseating the original memory module, repeat step 2. If the computer still does not turn on, consult the
user's reference guide for other customer-replaceable components that are attached to your computer.
If the computer still does not start up, call the Customer Support Center and a Customer Support Specialist
will assist you.
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Spills on the keyboard
With a mobile computer, there are increased chances of spilling liquids on the keyboard. Because most
liquids conduct electricity, liquid spilled on the keyboard could create numerous short circuits, potentially
causing irreparable damage to your computer.
If you spill something on your computer:
Attention: Be sure that no liquid creates a short circuit between you and the ac power adapter (if in use).
Although you might lose some data or work by turning off the computer immediately, leaving the computer
on might make your computer unusable.
1. Carefully unplug the ac power adapter immediately.
2. Turn off the computer immediately. If the computer does not turn off, remove the battery. The more
quickly you stop the current from passing through the computer the more likely you will reduce damage
from short circuits.
3. Wait until you are certain that all the liquid is dry before turning on your computer.
Note: If you want to replace your keyboard, you can purchase a new one.
Error messages
• Message: 0176: System Security - The System has been tampered with.
Solution: This message is displayed if you remove the Security Chip and reinstall it, or install a new one.
To clear the error, enter the ThinkPad Setup. If this does not solve the problem, have the computer
serviced.
• Message: 0177: Bad SVP data, stop POST task.
Solution: Checksum of the supervisor password in the EEPROM is not correct. The system board
should be replaced. Have the computer serviced.
• Message: 0182: Bad CRC of Security Settings in EEPROM. Enter ThinkPad Setup.
Solution: Checksum of the Security settings in the EEPROM is not correct. Enter ThinkPad Setup to
check Security settings, Press F10 and then press Enter to restart the system.
If you still have a problem, have the computer serviced.
• Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup.
Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to
check Security settings, Press F10 and then press Enter to restart the system.
If you still have a problem, have the computer serviced.
• Message: 0187: EAIA data access error
Solution: The access to EEPROM is failed. Have the computer serviced.
• Message: 0188: Invalid RFID Serialization Information Area
Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced,
and the box serial number needs to be reinstalled. Have the computer serviced.
• Message: 0189: Invalid RFID configuration information area
Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replace,
and the UUID needs to be reinstalled. Have the computer serviced.
• Message: 0190: Critical low-battery error
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Solution: The computer turned off, because the battery is low. Connect the ac power adapter to the
computer and charge the battery, or replace the battery with a fully charged one.
• Message: 0191: System Security - Invalid remote change requested
Solution: The system configuration change has failed. Confirm the operation and try again. To clear
the error, enter the ThinkPad Setup.
• Message: 0192: System Security - Embedded Security hardware tamper detected
Solution: The Security Chip has been replaced with a different one. Have the computer serviced.
• Message: 0199: System Security - Security password retry count exceeded.
Solution: This message is displayed if you enter a wrong supervisor password more than three times.
Confirm the supervisor password and try again. To clear the error, enter the ThinkPad Setup.
• Message: 0251: System CMOS checksum bad - Default configuration used
Solution: The system CMOS might have been corrupted by an application program. The computer
uses the default settings. Run the ThinkPad Setup to reconfigure the settings. If you still see the same
error code, have the computer serviced.
• Message: 0253: EFI Variable Block Data was destroyed.
Solution: The system EFI Variable Block Data might have been corrupted.
1. Press F1 to go to the ThinkPad Setup.
2. Press F9 and then press Enter to load the default setting.
3. Press F10 and then press Enter to restart the system.
If you still have a problem, have the computer serviced.
• Message: 0271: Check date and time settings
Solution: Neither the date nor the time is set in the computer. Set the date and time, using the ThinkPad
Setup.
• Message: 1802: Unauthorized network card is plugged in - Power off and remove the network card.
Solution: The mini PCI Express network card is not supported on this computer. Remove it.
• Message: 1820: More than one external fingerprint readers are attached.
Solution: Power off and remove all but the reader that you set up within your main operating system.
• Message: 2000: ThinkVantage Active Protection sensor diagnostics failed.
Solution: ThinkVantage Active Protection sensor is not working correctly. Have the computer serviced.
• Message: 2100: Detection error on HDD0 (Main HDD)
Solution: The hard disk is not working. Have the hard disk serviced.
• Message: 2101: Detection error on HDD1 (Ultrabay HDD)
Solution: The hard disk is not working. Have the hard disk serviced.
• Message: 2102: Detection error on HDD2 (Mini SATA)
Solution: The Mini SATA device is not working. Have the Mini SATA device serviced.
• Message: 2110: Read error on HDD0 (Main HDD)
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Solution: The hard disk is not working. Have the hard disk serviced.
• Message: 2111: Read error on HDD1 (Ultrabay HDD)
Solution: The hard disk is not working. Have the hard disk serviced.
• Message: 2112: Read error on HDD2 (Mini SATA)
Solution: The Mini SATA device is not working. Have the Mini SATA device serviced.
• Message: 2200: Machine Type and Serial Number are invalid.
Solution: Machine Type and Serial Number are invalid. Have the computer serviced.
• Message: 2201: Machine UUID is invalid.
Solution: Machine UUID is invalid. Have the computer serviced.
• Message: The power-on password prompt
Solution: A power-on password or a supervisor password is set. Type the password and press Enter to
use the computer (refer to “Using passwords” on page 91). If the power-on password is not accepted, a
supervisor password might have been set. Type the supervisor password and press Enter. If you still see
the same error message, have the computer serviced.
• Message: The hard disk password prompt
Solution: A hard disk password is set. Type the password and press Enter to use the computer (refer to
“Hard disk passwords” on page 93).
• Message: Hibernation error
Solution: The system configuration changed between the time your computer entered hibernation mode
and the time it left this mode, and your computer cannot resume normal operation.
– Restore the system configuration to what it was before your computer entered hibernation mode.
– If the memory size has been changed, re-create the hibernation file.
• Message: Fan error
Solution: Cooling fan has failed. Have the computer serviced.
Errors without messages
• Problem: My screen keeps blanking when I do not want it to.
Solution: You can disable any system timers, such as the LCD turn-off timer or the blank timer
1. Start Power Manager.
2. Click the Power plan tab (in Windows XP, Power scheme), and then select Maximum Performance
from the predefined power plans (in Windows XP, Power scheme).
• Problem: When I turn on the machine, nothing appears on the screen and the machine does not beep
while starting up.
Note: If you are not sure whether you heard any beeps, turn off the computer by pressing and holding
the power switch for 4 seconds or more. Turn it on and listen again.
Solution: Make sure that:
– The battery is installed correctly.
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– The ac power adapter is connected to the computer and the power cord is plugged into a working
electrical outlet.
– The computer is turned on. (Turn the power switch on again for confirmation.)
If a power-on password is set:
– Press any key to display the prompt for the power-on password. If the brightness level of the screen is
low, increase it by pressing the Fn+Home.
– Type the correct password and press Enter (refer to Power-on password).
If these items are properly set, and the screen remains blank, have the computer serviced.
• Problem: When I turn on the machine, only a white cursor appears on a blank screen.
Solution: If you have modified a partition on your hard disk drive or solid state drive by using a partition
software, information about that partition, or the master boot record may have been destroyed.
1. Turn off the computer, and then turn it on again.
2. If you still see only the cursor on the screen, do the following:
– If you have used the partition software, examine the partition on the hard disk drive or solid state
drive by using the software, and recover the partition if required.
– Use either the Rescue and Recovery workspace or the recovery discs to restore the system to
the factory state. For details about restoring the system to the factory state, see “Creating and
using recovery media” on page 109.
If the problem persists, have the computer serviced.
• Problem: My screen goes blank while the computer is on.
Solution: Your screen saver or power management may be enabled. Do either of the following:
– Touch the TrackPoint or the touch pad, or press a key to exit the screen saver.
– Press the power switch to resume from sleep (standby) or hibernation.
Beep errors
Table 9. Beep errors
Problem
Solution
One short beep, pause, three short beeps, pause, three
more short beeps, and one short beep
Make sure that memory modules are installed correctly. If
they are, and you still hear the beeps, have the computer
serviced.
One long and two short beeps
The video function has a problem. Have the computer
serviced.
Four cycles of four short beeps
The Security Chip has a problem. Have the computer
serviced.
Five beeps
The system board has a problem. Have the computer
serviced.
Memory problems
Print these instructions now and keep it with your computer for reference later.
If your memory is not operating properly, check the following items:
1. Verify that the memory is installed and seated correctly in your computer.
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It may be necessary to remove all added memories to test the computer with only the factory-installed
memories, and then reinstall the memory one at a time to ensure a proper connection. For the
procedures to remove and reinstall a memory, refer to “Replacing memory” on page 145.
2. Check for error messages during startup.
Follow the appropriate corrective actions for Power-on self-test (POST) “Error messages” on page 211.
3. Verify that the latest system BIOS (UEFI BIOS) for your model has been installed.
4. Verify the proper memory configuration and compatibility including the maximum memory size and the
memory speed.
For details, refer to the instructions in “Replacing memory” on page 145.
5. Run “Lenovo ThinkVantage Toolbox” on page 209.
Modem and networking
The following are the most common modem and networking problems:
Ethernet problems
• Problem: Your computer cannot connect to the network.
Solution: Make sure that:
– The cable is installed properly.
The network cable must be securely connected both to the Ethernet connector of your computer and
to the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is
100 meters. If the cable is connected and the distance is within acceptable limits but the problem
persists, try a different cable.
– You are using the correct device driver.
For Windows 7 and Windows Vista:
1. Click Start, and then click Control Panel.
2. Click Hardware and Sound.
3. Click Device Manager. If you are prompted for an administrator password or confirmation, type
the password or provide confirmation.
4. If the ! mark is to the left of the adapter name under Network adapters, you might not use the
correct driver or the driver is not enabled. To update the driver, right-click the highlighted adapter.
5. Click Update Driver Software, and then follow the instructions on the screen.
For Windows XP:
1. Click Start, and then click Control Panel.
2. Click Performance and Maintenance, and then click System.
3. Click the Hardware tab, and click the Device Manager button.
4. If the x mark is to the left of the adapter name under Network adapter, you might not use the
correct driver or the driver is not enabled. To update the driver, right-click the highlighted adapter.
5. Click Properties. The Properties window appears.
6. Click the Driver tab.
7. Click the Update Driver button. The Update Device Driver wizard appears. Follow the instructions
on the screen.
– The switch port and the adapter have the same duplex setting.
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If you configured the adapter for full duplex, make sure the switch port is also configured for full
duplex. Setting the wrong duplex mode can degrade performance, cause data loss, or result in lost
connections.
– You have installed all networking software that is necessary for your network environment.
Check with your LAN administrator for the necessary networking software.
• Problem: The adapter stops working for no apparent reason.
Solution: The network driver files may be corrupt or missing. Update the driver by referring to the
“Solution” description for the procedure to make sure that the correct device driver is installed in the
preceding problem.
• Problem: If your computer is a Gigabit Ethernet model and you use the a speed of 1000 Mbps, the
connection fails or errors occur.
Solution:
– Use Category 5 wiring and make sure that the network cable is securely connected.
– Connect to a 1000 BASE-T hub/switch (not 1000 BASE-X).
• Problem: The Wake on LAN (WOL) feature is not working.
Solution:
– Make sure that WOL is enabled in the ThinkPad Setup.
– If it is, check with your LAN administrator for the necessary settings.
• Problem: If your computer is a Gigabit Ethernet model, it cannot connect to the network at 1000 Mbps.
Instead, it connects at 100 Mbps.
Solution:
– Try another cable.
– Make sure that the link partner is set to auto-negotiate.
– Make sure that the switch is 802.3ab-compliant (gigabit over copper).
A wireless LAN problem
• Problem: You cannot connect using the built-in wireless networking card.
Solution: Make sure that your wireless LAN driver is the latest version installed. Check the Web site and
confirm the driver version supported by Access Connections is the latest documented in the README file.
Make sure that your computer is within range of a wireless access point.
Make sure that the wireless radio is enabled by double-clicking the Access Connections icon in the
task bar.
Note: If your computer is a Windows 7 model, to display the Access Connections status icon and the
wireless status icon in the system tray, refer to the Access Connections on-line help.
Check Network Name (SSID), and your encryption information. Use Access Connections to verify this
case-sensitive information.
A wireless WAN problem
• Message: Unauthorized WAN card is plugged in - Power off and remove the WAN card.
Solution: The WAN card is not supported on this computer. Remove it.
Note: Depending on your computer, some models do not have a wireless WAN.
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Bluetooth problems
For Windows 7 and Windows Vista
• Problem: Sound does not come from the Bluetooth headset/headphone but comes from the local
speaker even though the headset/headphone is connected using Headset profile or AV profile.
Solution: Do the following:
1. Exit the application that uses the sound device (for example, Windows Media Player).
2. Open the Control Panel by clicking Start ➙ Control Panel.
3. Click Hardware and Sound ➙ Sound.
4. Select the Playback tab.
5. If you are using Headset profile, select Bluetooth Hands-free Audio and click the Set Default
button. If you are using AV profile, select Stereo Audio and click the Set Default button.
6. Click OK to close the Sound window.
• Problem: PIM (Personal Information Manager) items sent from Windows 7 and Windows Vista cannot be
received correctly into the address book of any other Bluetooth-enabled device.
Solution: Windows 7 and Windows Vista send PIM items in XML format, but most Bluetooth-enabled
devices handle PIM items in vCard format. If another Bluetooth-enabled device can receive a file
through Bluetooth, a PIM item sent from Windows 7 and Windows Vista might be saved as a file with
the extension .contact.
For Windows XP
Notes: If you are using the Microsoft standard Bluetooth features and you want to access information about
how to use the Bluetooth function, do the following:
1. Press Fn+F5 to turn on Bluetooth.
2. Click Start ➙ Control Panel.
3. Click Printers and Other Hardware.
4. Click Bluetooth Devices.
5. Click the Options tab.
6. Click Learn more about Bluetooth Settings
Note: If you are using the ThinkPad Bluetooth with Enhanced Data Rate Software, refer to the following
instructions.
Note: Check your connection anytime and make sure that no other Bluetooth-enabled device is searching for
the device to which you want to connect. Simultaneous searching is not allowed in the Bluetooth connection.
• Problem: You search for a Bluetooth-enabled device by clicking View devices in range in My Bluetooth
Places, but you cannot find anything.
Solution: Make sure that the device to which you want to connect is enabled for the Bluetooth connection.
After making sure of the above, turn the Bluetooth power off and then on again, or restart your computer.
Then search for the device again.
Note: If you are using the ThinkPad Bluetooth with Enhanced Data Rate Software, refer to the following
instructions.
• Problem: You cannot connect to any Bluetooth-enabled device.
Solution: Make sure that both your computer and the device are turned on and their Bluetooth antennas
are enabled.
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After making sure of the above, turn the Bluetooth power off and then on again, or restart your computer.
Then re-establish your connection to the device.
If the problem persists, re-install the Bluetooth software and reestablish your connection to the device.
• Problem: Your computer is connected to a Bluetooth-enabled device, but you cannot use any of the
services of that device.
Solution: Make sure that the device is enabled for the Bluetooth connection.
1. Double-click the My Bluetooth Places icon.
2. Go to Bluetooth Tasks and click View devices in range.
If you cannot find the device, it may have stopped responding. Make sure that it is enabled for the
Bluetooth connection. If you find it, connect to the services you want.
If you are sure that the device is responding, turn the Bluetooth power off and then on again, or restart
your computer. Then try to connect again.
• Problem: You cannot pull a business card from the connected computer.
Solution: Make sure that the connected computer has its own default business card application and that
the card is ready for communication.
Make sure that the security settings on the connected computer allow you to download the business card.
• Problem: You cannot send a business card to the connected computer.
Solution: Make sure that your computer has its own default business card application and that the card
is ready for communication.
Make sure that the security settings on the connected computer allow you to upload your business card.
• Problem: Your computer is connected to a Bluetooth-enabled computer that works as an FTP server,
but you cannot see any files in the FTP server.
Solution: Check the newly shared files as follows:
1. In the menu of My Bluetooth Places, click View.
2. Click Update. The status is updated in the window, so that you can check the newly shared files.
Make sure that the shared folder in the connected computer contains the files you are looking for.
Make sure that the security settings on the connected computer allow you to connect and view the
files in the computer.
• Problem: Your computer is connected to a Bluetooth-enabled computer, but you cannot gain access
to the network.
Solution: Make sure that the Bluetooth-enabled computer is connected to a network.
Make sure that the connected computer has been set up to share its network connectivity and that the
security settings allow you to connect and establish the remote network access.
• Problem: Your computer cannot connect a Bluetooth-enabled computer that uses serial port applications.
Solution: Reestablish a connection with the Bluetooth-enabled computer, and try the serial connection
again.
• Problem: Bluetooth serial port was disconnected automatically.
Solution: When any serial-based connection is established, an inactivity timer starts. If no application
opens the port, the connection is ended automatically. This is a normal characteristic of the serial-based
connection and is not a defect. If you need the Bluetooth serial port, just reconnect it.
• Problem: PIM Synchronization failed with an error message “The Synchronization with xxx (Bluetooth
device name) failed. PIM (Personal Information Manager) Interface failed.”
Solution: Start a mail application, and set up your e-mail account. OR, modify the Bluetooth configuration
so as not to synchronize e-mail items, as follows:
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1. Double-click My Bluetooth Places.
2. Click Bluetooth, and select Bluetooth Setup Wizard.
3. Select I want to configure the Bluetooth services that this computer will provide to remote
devices., and click Next.
4. Select PIM Synchronization, and click Configure.
5. Select Do Not Synchronize in the e-mail synchronization selection, and click OK.
6. Click Finish to close the Bluetooth Service Selection window.
• Problem: ThinkPad Bluetooth with Enhanced Data Rate Software does not function.
Solution: Do the following:
1. Turn on Bluetooth by pressing Fn+F5.
2. Click Start ➙ Control Panel.
3. Click the Performance and Maintenance icon.
4. Click the System icon.
5. Click the Hardware tab.
6. Click the Device Manager button. The Device Manager window opens.
7. Check whether the words “Bluetooth Device” appear in the device listing in the window.
If the words “Bluetooth Radio” appear in the device listing, the Microsoft Bluetooth software is installed
on your computer. If you want to use ThinkPad Bluetooth with Enhanced Data Rate Software, you have to
install it and then replace the Bluetooth driver. For more information, see “Using Bluetooth” on page 66.
• Problem: While looking at the Classic View of the Control Panel, you see two Bluetooth icons in the
Control Panel.
Solution: If you have installed the Microsoft Bluetooth software before, and you are using ThinkPad
Bluetooth with Enhanced Data Rate Software, you may find two Bluetooth icons in the Control Panel. One
is the Bluetooth Configuration icon for ThinkPad Bluetooth with Enhanced Data Rate Software, and the
other is the Bluetooth Devices icon for the Microsoft Bluetooth software.
• Problem: Sound does not come from the Bluetooth headset/headphone but comes from the local
speaker even though the headset/headphone is connected using Headset profile or AV profile.
Solution: Do the following:
1. Exit the application that uses the sound device (for example, Windows Media Player).
2. Open the Control Panel by clicking Start ➙ Control Panel.
3. Double-click Sounds and Audio Devices to open the Sounds and Audio Devices Properties window.
4. Select the Audio tab.
5. If you are using Headset profile, select Bluetooth Audio for both Sound playback and Sound
recording. If you are using AV profile, select Bluetooth High Quality Audio for both Sound playback
and Sound recording.
6. Click OK to close the Sounds and Audio Devices Properties window.
Keyboard and other pointing devices
The following are the most common keyboard and other pointing devices problems:
UltraNav problems
• Problem: The pointer drifts when the computer is turned on or after it resumes normal operation.
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Solution: The pointer might drift when you are not using the TrackPoint during normal operation. This
is a normal characteristic of the TrackPoint and is not a defect. Pointer drifting might occur for several
seconds under the following conditions:
– When the computer is turned on.
– When the computer resumes normal operation.
– When the TrackPoint is pressed for a long time.
– When the temperature changes
• Problem: The TrackPoint or touch pad does not work.
Solution: Make sure that the TrackPoint or touch pad is set to Enabled in the UltraNav Device Setting.
Note: To open the UltraNav Device Setting, press Fn+F8.
Keyboard problems
• Problem: All or some keys on the keyboard do not work.
Solution: If an external numeric keypad is connected:
1. Turn off the computer.
2. Remove the external numeric keypad.
3. Turn on the computer and try using the keyboard again.
If the keyboard problem is resolved, carefully reconnect the external numeric keypad, external keyboard,
making sure that you have seated the connectors properly.
If the problem remains, make sure that the correct device driver is installed.
For Windows 7:
1. Click Start ➙ Control Panel. Change the view of the Control Panel from Category to Large icons
or Small icons.
2. Click Keyboard.
3. Select the Hardware tab. In the Device Properties, make sure that the Device Status is This device
is working properly.
For Windows Vista:
1. Click Start ➙ Control Panel.
2. Click Hardware and Sound, and then click Keyboard.
3. Select the Hardware tab. In the Device Properties, make sure that the Device Status is This device
is working properly.
For Windows XP:
1. Click Start ➙ Control Panel.
2. Click Printers and Other Hardware, and then click Keyboard.
3. Select the Hardware tab. In the In the Device Properties, make sure that the Device Status is This
device is working properly.
If keys on the keyboard still do not work, have the computer serviced.
• Problem: A number appears when you type a letter.
Solution: The numeric lock function is on. To disable it, press Shift+ScrLk or Fn+NmLk.
• Problem: All or some keys on the external numeric keypad do not work.
Solution: Make sure that the external numeric keypad is correctly connected to the computer.
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Display and multimedia devices
This section includes the most common display and multimedia devices problems which are computer
screen, external monitor, audio, and optical drive. Check these topics to learn more information.
Computer screen problems
• Problem: The screen is blank.
Solution: Do the following:
– Press Fn+F7 to bring up the image.
Note: If you use the Fn+F7 key combination to apply a presentation scheme, press Fn+F7 at least
three times in three seconds, and the image is displayed on the computer screen.
– If you are using the ac power adapter, or using the battery and the battery status indicator is on (is
green), press Fn+Home to make the screen brighter.
– If the sleep (standby) status indicator is on (is green), press Fn to resume from the sleep (standby) mode.
– If the problem persists, do the Solution in the problem below.
Note: If your computer is a Windows 7 model, it does not support the presentation scheme.
• Problem: The screen is unreadable or distorted.
Solution: Make sure that:
– The display device driver is installed correctly.
– The screen resolution and color quality are correctly set.
– The monitor type is correct.
To check these settings, do as follows:
For Windows 7:
1. Right-click on the desktop, and click Personalize.
2. Click Display at the left.
3. Select Change display settings. Check whether the screen resolution is correctly set.
4. Click Advanced Settings.
5. Click the Adapter tab.
6. Make sure that the correct device driver name is shown in the adapter information window.
Note: The device driver name depends on the video chip that has been installed on your computer.
7. Click the Properties button. If you are prompted for an administrator password or confirmation, type
the password or provide confirmation. Check the “Device status” box and make sure the device is
working properly. If not, click the Troubleshoot button. Close the Properties window.
8. Click the Monitor tab. Check whether the color quality is correctly set, make sure other information
is also correct.
9. Click the Properties button. If you are prompted for an administrator password or confirmation, type
the password or provide confirmation. Check the “Device status” box and make sure the device is
working properly. If not, click the Troubleshoot button.
For Windows Vista:
1. Right-click on the desktop, and click Personalize.
2. Click Display Settings and check whether the screen resolution and color quality are correctly set.
3. Click Advanced Settings.
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4. Click the Adapter tab.
5. Make sure that the correct device driver name is shown in the adapter information window.
Note: The device driver name depends on the video chip that has been installed on your computer.
6. Click the Properties button. If you are prompted for an administrator password or confirmation, type
the password or provide confirmation. Check the “Device status” box and make sure the device is
working properly. If not, click the Troubleshoot button.
7. Click the Monitor tab.
8. Make sure the information is correct.
9. Click the Properties button. If you are prompted for an administrator password or confirmation, type
the password or provide confirmation. Check the “Device status” box and make sure the device is
working properly. If not, click the Troubleshoot button.
For Windows XP:
1. Right-click on the desktop, and click Properties to open the Display Properties window.
2. Click the Settings tab.
3. Check whether the screen resolution and color quality are correctly set.
4. Click Advanced.
5. Click the Adapter tab.
6. Make sure that the correct device driver name is shown in the adapter information window.
Note: The device driver name depends on the video chip that has been installed on your computer.
7. Click the Properties button. Check the “Device status” box and make sure the device is working
properly. If not, click the Troubleshoot button.
8. Click the Monitor tab.
9. Make sure the information is correct.
10. Click the Properties button. Check the “Device status” box and make sure the device is working
properly. If not, click the Troubleshoot button.
• Problem: Incorrect characters appear on the screen.
Solution: Did you install the operating system or application program correctly? If they are installed and
configured correctly, have the computer serviced.
• Problem: The screen stays on even after you turn off your computer.
Solution: Press and hold the power switch for 4 seconds or over to turn off your computer; then turn
it on again.
• Problem: Missing, discolored, or bright dots appear on the screen every time you turn on your computer.
Solution: This is an intrinsic characteristic of the TFT technology. Your computer's display contains
multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screen
might exist all the time.
External monitor problems
• Problem: The external monitor is blank.
Solution: To bring up the image, press Fn+F7 and select the desired monitor. If the problem persists,
do the following:
1. Connect the external monitor to another computer to make sure it works.
2. Reconnect the external monitor to your computer.
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3. Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that
are supported.
– If the external monitor supports the same resolution as the computer display or a higher resolution,
view output on the external monitor or on both the external monitor and the computer display.
– If the external monitor supports a lower resolution than the computer display, view output on the
external monitor only. (If you view output on the both the computer display and the external
monitor, the external monitor screen will be blank or distorted.)
• Problem: You cannot set a higher resolution than the present one on your external monitor.
Solution:
– Make sure that monitor information is correct. Do the following:
For Windows 7:
1. Right-click on the desktop, and click Screen resolution.
Note: If your computer cannot detect the external monitor, click the Detect button.
2. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor).
3. Click Advanced Settings.
4. Click the Adapter tab.
5. Make sure that the correct device driver name is shown in the adapter information window.
Note: The device driver name depends on the video chip that has been installed on your computer.
6. Click OK.
If the information is incorrect, reinstall the device driver. See below for more information.
For Windows Vista:
1. Right-click on the desktop and click Personalize.
2. Click Display Settings.
3. Click the Advanced Settings button.
4. Click the Adapter tab.
5. Make sure that the correct device driver name is shown in the adapter information window.
Note: The device driver name depends on the video chip that has been installed on your computer.
6. Click OK.
If the information is incorrect, reinstall the device driver. See below for more information.
For Windows XP:
1. Right-click on the desktop, and click Properties to open the Display Properties window.
2. Click the Settings tab.
3. Click Advanced.
4. Click the Adapter tab.
5. Make sure that the correct device driver name is shown in the adapter information window.
Note: The device driver name depends on the video chip that has been installed on your computer.
6. Click OK.
If the information is incorrect, reinstall the device driver. See below for more information.
– Check the monitor type and, if necessary, update the driver by doing the following:
For Windows 7:
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1. Connect the external monitor to the monitor connector, and then connect the monitor to an
electrical outlet.
2. Turn on the external monitor and the computer.
3. Right-click on the desktop, and click Screen resolution.
Note: If your computer cannot detect the external monitor, click the Detect button.
4. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor).
5. Click Advanced Settings.
6. Click the Monitor tab. Check the monitor information window to make sure that the monitor type
is correct. If it is, click OK to close the window; otherwise do as follows.
7. If more than one monitor type is displayed, select Generic PnP Monitor or Generic Non-PnP
Monitor.
8. Click Properties. If you are prompted for an administrator password or confirmation, type the
password or provide confirmation.
9. Click the Driver tab.
10. Click Update Driver.
11. Click Browse my computer for driver software, and then click Let me pick from a list of
device drivers on my computer.
12. Clear the Show compatible hardware check box.
13. Select Manufacturer and Model for your monitor.
14. After updating the driver, click Close.
15. Set Resolution.
Note: To change the color settings, select the Monitor tab, then set Colors.
16. Click OK.
For Windows Vista:
1. Connect the external monitor to the monitor connector, and then connect the monitor to an
electrical outlet.
2. Turn on the external monitor and the computer.
3. Press Fn+F7 to change the display output location to the external monitor.
Note: After pressing Fn+F7, you will need to wait for a moment before the image appears.
4. Right-click on the desktop, and click Personalize.
5. Click Display Settings.
6. Click the Advanced Settings button.
7. Click the Monitor tab. Check the monitor information window to make sure that the monitor type
is correct. If it is, click OK to close the window; otherwise do as follows.
8. If more than one monitor type is displayed, select Generic PnP Monitor or Generic Non-PnP
Monitor.
9. Click Properties. If you are prompted for an administrator password or confirmation, type the
password or provide confirmation.
10. Click the Driver tab.
11. Click Update Driver.
12. Click Browse my computer for driver software, and then click Let me pick from a list of
device drivers on my computer.
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13. Clear the Show compatible hardware check box.
14. Select Manufacturer and Model for your monitor.
15. After updating the driver, click Close.
16. Set Resolution and Colors in the Display Settings window.
17. Click OK.
For Windows XP:
1. Connect the external monitor to the monitor connector, and then connect the monitor to an
electrical outlet.
2. Turn on the external monitor and the computer.
3. Press Fn+F7 to change the display output location to the external monitor.
Note: After pressing Fn+F7, you will need to wait for a moment before the image appears.
4. Right-click on the desktop, and click Properties to open the Display Properties window.
5. Click the Settings tab.
6. Click Advanced.
7. Click the Monitor tab. Check the monitor information window to make sure that the monitor type
is correct. If it is, click OK to close the window; otherwise do as follows.
8. If more than one monitor type is displayed, select Default Monitor.
9. Click Properties.
10. Click the Driver tab.
11. Click Update Driver. The Hardware Update Wizard appears.
12. Click No, not this time, and then click Next.
13. Select Install from a list or specific location (Advanced), and then click Next.
14. Select Don't search. I will choose the driver to install, and then click Next.
15. Clear the Show compatible hardware check box.
16. Select Manufacturers and Models for your monitor.
17. After updating the driver, click OK to close the Properties window.
18. Set Colors and Screen area in the Display Properties window.
19. Click OK.
• Problem: The screen is unreadable or distorted.
Solution: Make sure that the monitor information is correct. (Refer to the “Solution” for setting a higher
resolution on the external monitor.)
Make sure that the appropriate monitor type is selected. (Refer to the “Solution” for setting a higher
resolution on the external monitor.)
Make sure that an appropriate refresh rate is selected by doing the following:
For Windows 7:
1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical
outlet.
2. Turn on the external monitor and the computer.
3. Right-click on the desktop, and click Screen resolution.
Note: If your computer cannot detect the external monitor, click the Detect button.
4. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor).
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5. Click Advanced Settings.
6. Click the Monitor tab.
7. Select the correct screen refresh rate.
For Windows Vista:
1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical
outlet.
2. Turn on the external monitor and the computer.
3. Press Fn+F7 to change the display output location to the external monitor.
Note: After pressing Fn+F7, you will need to wait for a moment before the image appears.
4. Right-click on the desktop, and click Personalize.
5. Click Display Settings.
6. Click the Advanced Settings button.
7. Click the Monitor tab.
8. Select the correct screen refresh rate.
For Windows XP:
1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical
outlet.
2. Turn on the external monitor and the computer.
3. Press Fn+F7 to change the display output location to the external monitor.
Note: After pressing Fn+F7, you will need to wait for a moment before the image appears.
4. Right-click on the desktop, and click Properties to open the Display Properties window.
5. Click the Settings tab.
6. Click Advanced.
7. Click the Monitor tab.
8. Select the correct refresh rate.
• Problem: Wrong characters appear on the screen.
Solution: Did you follow the correct procedure in installing the operating system or application program?
If you did, have the external monitor serviced.
• Problem: The Extend desktop function does not work.
Solution: Enable the Extend desktop function by doing the following:
For Windows 7:
1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical
outlet.
2. Turn on the external monitor and the computer.
3. Right-click on the desktop, and click Screen resolution.
4. Click the Monitor-2 icon.
5. Select Extend these displays for Multiple displays.
6. Click the Monitor-1 icon (for the primary display, the computer display).
7. Select the Resolution of the primary display.
8. Click the Monitor-2 icon (for the external monitor).
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9. Select the Resolution of the secondary display.
10. Set the relative position of the each monitor by dragging its icon. You can set the monitors in any
relative position, but the icons must touch each other.
11. Click OK to apply the changes.
Note: To change the color settings, right-click on the desktop, and click Screen resolution. Click
Advanced Settings, select the Monitor tab, then set Colors.
For Windows Vista:
1. Attach the computer to an external monitor.
2. Right-click on the desktop, and click Personalize.
3. Click Display Settings.
4. Click the Monitor-2 icon.
5. Select the Extend the desktop onto this monitor check box.
6. Click the Monitor-1 icon (for the primary display, the computer display).
7. Select the Resolution and Colors of the primary display.
8. Click the Monitor-2 icon (for the external monitor).
9. Select the Resolution and Colors of the secondary display.
10. Set the relative position of the each monitor by dragging its icon. You can set the monitors in any
relative position, but the icons must touch each other.
11. Click OK to apply the changes.
For Windows XP:
1. Attach the computer to an external monitor.
2. Right-click on the desktop, and click Properties to open the Display Properties window.
3. Click the Settings tab.
4. Click the Monitor-2 icon.
5. Select the Extend my Windows desktop onto this monitor check box.
6. Click the Monitor-1 icon (for the primary display, the computer display).
7. Select the screen resolution and color quality of the primary display.
8. Click the Monitor-2 icon (for the external monitor).
9. Select the screen resolution and color quality of the secondary display.
10. Set the relative position of the each monitor by dragging its icon. You can set the monitors in any
relative position, but the icons must touch each other.
11. Click OK to apply the changes.
• Problem: Display switching does not work.
Solution: If you use the Extend desktop function, disable it, and change the display output location. If
a DVD movie or a video clip is playing, stop the playback, close the application, and then change the
display output location.
• Problem: If you use the Extend desktop function, you cannot set a higher resolution or higher refresh
rate on the secondary display.
Solution: Change the resolution and the color depth to lower settings for the primary display by doing
the following:
For Windows 7: Change the resolution depth to lower settings for the primary display. Refer to the
“Solution” for “The Extend desktop function does not work” above.
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For Windows Vista: Using the Display Settings window, change the resolution and the color depth to
lower settings for the primary display. To launch the Display Settings window, refer to the “Solution” for
“The Extend desktop function does not work” above.
For Windows XP: Using the Display Properties window, change the resolution and the color depth to lower
settings for the primary display. To launch the Display Properties window, refer to the “Solution” for “The
Extend desktop function does not work” above.
• Problem: The screen position on the external monitor is incorrect when that monitor is set for a high
resolution.
Solution: Sometimes, when you use a high resolution such as 1600x1200, the image is shifted to left
or right on the screen. To correct this, first make sure that your external monitor supports the display
mode, that is, the resolution and the refresh rate, that you have set. If it does not, set a display mode that
the monitor supports. If it does support the display mode you have set, go to the setup menu for the
monitor itself and adjust the settings there. Usually the external monitor has buttons for access to the
setup menu. For details, see the reference manual for the monitor.
Audio problems
• Problem: Wave or MIDI sound does not play correctly.
Solution: Make sure the built-in audio device is configured correctly.
For Windows 7 and Windows Vista:
1. Click Start ➙ Control Panel.
2. Click Hardware and Sound.
3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the
password or provide confirmation.
4. Double-click Sound, video and game controllers, (in Windows Vista, click the + mark for Sound,
video and game controllers).
5. Make sure the following device is enabled and configured correctly:
– Conexant CX20672 SmartAudio HD
For Windows XP:
1. Click Start ➙ Control Panel.
2. Click Performance and Maintenance
3. Click System.
4. Click the Hardware tab, and then click the Device Manager button.
5. Click the + mark for Sound, video and game controllers.
6. Make sure the following device is enabled and configured correctly:
– Conexant CX20672 SmartAudio HD
• Problem: Recordings made by using the Microphone input are not loud enough.
Solution: Make sure that Microphone Boost is turned on and set as follows:
For Windows 7 and Windows Vista:
1. Click Start ➙ Control Panel.
2. Click Hardware and Sound.
3. Click Sound.
4. Click the Recording tab in the Sound window.
5. Select Microphone, and click the Properties button.
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6. Click the Levels tab, and move the Microphone Boost slider upwards.
7. Click OK.
For Windows XP:
1. Double-click the volume icon in the task bar. The Volume Control window opens.
2. Click Options.
3. Click Properties.
4. Select Conexant HD Audio input in the Mixer device list.
5. Click OK.
6. Click Options, and then click Advanced Controls.
7. Find the Microphone volume control, and then click Advanced.
8. Select the Microphone boost check box.
9. Click Close.
Note: For details about controlling volume, refer to your Windows online help.
• Problem: A volume or balance slider cannot be moved.
Solution: The slider might be grayed out. This means that its position is fixed by the hardware and
cannot be changed.
• Problem: The volume sliders do not stay in place when some audio applications are used.
Solution: It is normal for the sliders to change position when certain sound applications are used. The
applications are aware of the Volume Mixer window (in Windows XP, Volume Control window) and are
allowed to change the settings themselves. An example is the Windows Media Player. Usually the
application has sliders available to control the sound from within the application.
• Problem: The volume sliders do not all fit in the Volume Control window in Windows XP.
Solution: Press Ctrl+S keys while the volume control is in focus, and toggle to a smaller size.
• Problem: The balance slider cannot completely mute one channel.
Solution: The control is designed to compensate for minor differences in balance and does not
completely mute either channel.
• Problem: There is no volume control for MIDI sound on the Volume Mixer window (in Windows XP,
Volume Control window).
Solution: Use the hardware volume control. In Windows XP, use the hardware volume control or the
Wave volume control on the Volume Control window. This is because the Built-In Synthesizer Software
does not support the control.
• Problem: The sound cannot be turned off completely even if you set the Master volume control at
minimum.
Solution: You can still hear some sound even though you have set the Master volume control at minimum.
To turn off the sound completely, go to the Master volume control and select Mute speakers (in Windows
Vista and Windows XP, Mute).
• Problem: Sound does not come from a headphone or a speaker, or your computer cannot record sounds
when the SmartAudio is set to MULTI-STREAM mode (Windows Vista).
Solution: To switch from one device to another (for example, from a speaker to a headphone, or from an
external microphone to a built-in microphone), do as follows:
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1. Click Start ➙ Control Panel ➙ Hardware and Sound.
2. Click the SmartAudio icon. The SmartAudio window opens.
3. Make sure that you are in MULTI-STREAM mode in the Audio Director window.
4. In the Volume Mixer window, select the device you want-for example, speakers. If your computer
is attached to a ThinkPad Mini Dock Plus or a ThinkPad Mini Dock, you can also select a device
from them.
5. Play any sound via a music program (for example, Windows Media Player). Make sure that sound
comes from speakers now.
6. Then, if you would like to switch to a headphone, close the music program.
7. Go to the Volume Mixer window. Then select another device, which is now the headphone.
8. Play any sound via the music program. Make sure that sound comes from a headphone attached
directly to the system.
For details, refer to the Help for SmartAudio.
Note: In the Volume Mixer window of SmartAudio, a check mark by the entry for a device, such as
speakers for a playback device, or a built-in microphone for a recording device, shows that the device
has been selected.
• Problem: When you connect a headphone to your computer while playing sound, a speaker does not
produce sound in the MULTI-STREAM mode at SmartAudio (Windows 7).
Solution: Once the headphone is attached, the streaming is automatically redirected to it. If you want
to listen to sound from the speakers again, be sure to set those speakers as the default device. The
procedure is as follows:
1. Click Start ➙ Control Panel ➙ All Control Panel Items.
2. Click the SmartAudio icon. The SmartAudio window opens.
3. Look at the playback devices. If you have attached a headphone, the headphone will be automatically
set as the default device, and the icon for that headphone will be checked.
4. To set a different device as the default, just double-click the icon for those speakers. That icon
will now have a check mark.
5. Play any sound by use of a music program such as Windows Media Player. Make sure that sound
comes from the speakers.
For details, refer to the Help for SmartAudio.
Fingerprint reader problems
• Problem: The surface of the reader is dirty, stained, or wet.
Solution: Gently clean the surface of the reader with a dry, soft, lint-free cloth.
• Problem: The reader often fails to enroll or authenticate your fingerprint.
Solution: If the surface of the reader is dirty, stained, or wet, gently clean the surface of the reader
with a dry, soft, lint-free cloth.
If your finger has any of the following conditions, you may not be able to register or authenticate it:
– Your finger is wrinkled.
– Your finger is rough, dry, or injured.
– Your finger is very dry.
– Your finger is stained with dirt, mud, or oil.
– The surface of your finger is very different from the one you used when you enrolled your fingerprint.
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– Your finger is wet.
– A finger that has not been enrolled is used.
To improve the situation, try the following:
– Clean or wipe your hands to remove any excess dirt or moisture from the fingers.
– Enroll and use a different finger for authentication.
– If your hands are too dry, apply lotion to them.
Battery and power
This section tells what to do if you have a battery and power problem.
This section includes five topics: Battery, ac power adapter, Power, Power button, Startup and Sleep
(standby) and hibernation. Check these topics to find the related information.
Battery problems
• Problem: The battery pack cannot be fully charged by the power-off method in the standard charge
time for your computer.
Solution: The battery pack might be over-discharged. Do the following:
1. Turn off the computer.
2. Make sure that the over-discharged battery pack is in the computer.
3. Connect the ac power adapter to the computer and let it charge.
If the optional Quick Charger is available, use it to charge the over-discharged battery pack.
If the battery pack cannot be fully charged in 24 hours, use a new battery pack.
• Problem: Your computer shuts down before the battery status indicator shows empty, -or- Your
computer operates after the battery status indicator shows empty.
Solution: Discharge and recharge the battery pack.
• Problem: The operating time for a fully charged battery pack is short.
Solution: Discharge and recharge the battery pack. If your battery's operating time is still short, use a
new battery pack.
• Problem: The computer does not operate with a fully charged battery pack.
Solution: The surge protector in the battery pack might be active. Turn off the computer for one minute to
reset the protector; then turn on the computer again.
• Problem: The battery pack cannot be charged.
Solution: You cannot charge the battery when it is too hot. If the battery feels hot, remove it from the
computer and allow it to cool to room temperature. After it cools, reinstall it and recharge the battery. If it
still cannot be charged, have it serviced.
AC power adapter problems
• Problem: The ac power adapter is connected to the computer and the working electrical outlet, but the
power adapter (power plug) icon is not displayed in the task bar. Also the ac power indicator does
not light up.
Solution: Do as follows:
1. Make sure that the connection of the ac power adapter is correct. For connecting the ac power
adapter, see the Setup Instructions manual included in the shipping contents of your computer.
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2. If the above step is correct, turn off the computer, then disconnect the ac power adapter and uninstall
the main battery.
3. Reinstall the battery and reconnect the ac power adapter, then turn on the computer.
4. If the power adapter icon still does not appear on the task bar and the ac power indicator does not
light up, have the ac power adapter and your computer serviced.
Note: If your computer is a Windows 7 model, to display the power adapter (power plug) icon, click
Show hidden icons in the task bar.
Power problems
Print these instructions now and keep it with your computer for reference later.
If your computer is getting no power at all, check the following items:
1. Verify the power switch. Refer to “Status indicators” on page 19. The power switch is illuminated
whenever the computer is on.
2. Check all power connections. Remove any power strips and surge protectors to connect the ac power
adapter directly to the ac power outlet.
3. Inspect the ac power adapter. Check for any physical damage, and make sure that the power cable is
firmly attached to the adapter brick and the computer.
4. Verify the ac power source is working by attaching another device to the outlet.
5. Remove the computer from a “Detaching a ThinkPad X220 Ultrabase” on page 155.
6. Remove all devices and then test for system power with minimal devices attached.
a. Disconnect the ac power adapter and all cables from the computer.
b. Close the computer display, and turn the computer over.
c. Remove the battery. Refer to “Replacing the battery” on page 118.
d. Remove the memory (SO-DIMM). Refer to “Replacing memory” on page 145.
e. Remove the PCI Express Mini Card. Refer to “Installing and replacing the PCI Express Mini Card for
wireless LAN/WiMAX connection” on page 133.
f. Remove the hard disk drive and solid state drive. Refer to “Replacing the hard disk drive” on page
127 and “Replacing the solid state drive” on page 130.
g. Wait for 30 seconds, and then reinstall the SO-DIMM and the known good battery or the ac power
adapter to test the computer with minimal devices attached first.
h. Reinstall each device one at a time that you have removed in the earlier steps.
If your computer does not run on battery power, check the following items:
1. Remove and reset the battery to make sure that it is properly connected. Refer to “Replacing the
battery” on page 118.
2. Swap batteries with another similar model, if available.
If another similar ThinkPad model is available, then verify that the battery pack works in the other
computer and that the battery pack for the other model works in this computer.
3. Verify the battery-status indicator. Refer to “Status indicators” on page 19.
The battery-status indicator is normally illuminated whenever the battery is installed and the computer is
on, or the ac power adapter is connected and the battery is charging. This indicator may be blinking or
solid in either orange or green color depending on the status of the battery.
A power button problem
• Problem: The system does not respond, and you cannot turn off the computer.
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Solution: Turn off the computer by pressing and holding the power button for 4 seconds or more. If the
system is still not reset, remove the ac power adapter and the battery.
Startup problems
Print these instructions now and keep them with your computer for reference later.
If you receive an error message before the operating system loads, check the following item:
• Follow the appropriate corrective actions for Power-on self-test error messages.
If you receive an error message while the operating system is loading the desktop configuration after the
POST is completed, check the following items:
1. Visit the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message.
2. Visit the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the
error message.
Sleep (standby) and hibernation problems
• Problem: The computer enters sleep (standby) mode unexpectedly.
Solution: If the processor overheats, the computer automatically enter sleep (standby) mode to allow
the computer to cool and to protect the processor and other internal components. Check the settings
for sleep (standby) mode, using Power Manager.
• Problem: The computer enters sleep (standby) mode (the sleep/standby indicator turns on) immediately
after Power-on self-test.
Solution: Make sure that:
– The battery is charged.
– The operating temperature is within the acceptable range. Refer to “Features” on page ,
“Specifications” on page 31, and “Operating environment” on page 33.
If the battery is charged and the temperature is within range, have the computer serviced.
• Problem: The “critical low-battery error” message appears, and the computer immediately turns off.
Solution: The battery power is getting low. Connect the ac power adapter to the computer and plug it
into an electrical outlet, or replace the battery with a charged one.
• Problem: The computer display remains blank after you press Fn to return from sleep (standby) mode.
Solution: Check whether an external monitor was disconnected or turned off while the computer was
in sleep (standby) mode. If you disconnected or turned off the external monitor, connect it or turn it on
before resuming the computer from the sleep (standby) mode. When resuming the computer from the
sleep (standby) mode without attaching the external monitor or turning it on, and the computer display
remains blank, press Fn+F7 to bring up the computer display.
Note: If you are using Fn+F7 to apply a presentation scheme, you will need to press Fn+F7 at least three
times in three seconds to bring up the computer display.
Note: If your computer is a Windows 7 model, it does not support the presentation scheme.
• Problem: The computer does not return from sleep (standby) mode, or the sleep (standby) indicator stays
on and the computer does not work.
Solution: If the system does not return from sleep (standby) mode, it may have entered sleep (standby) or
hibernation mode automatically because the battery is depleted. Check the sleep (standby) indicator.
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– If the sleep (standby) indicator is on, your computer is in sleep (standby) mode. Connect the ac
power adapter to the computer; then press Fn.
– If the sleep (standby) indicator is off, your computer is in hibernation mode or power-off state. Connect
the ac power adapter to the computer; then press the power button to resume operation.
If the system still does not return from sleep (standby) mode, your system may stop responding and you
may not be able to turn off the computer. In this case, you need to reset the computer. If you have not
saved your data, it may be lost. To reset the computer, press and hold the power button for 4 seconds or
more. If the system is still not reset, remove the ac power adapter and the battery.
• Problem: Your computer does not enter sleep (standby) or hibernation mode.
Solution: Check whether any option has been selected to disable your computer from entering sleep
(standby) or hibernation mode.
If your computer tries to enter sleep (standby) mode but the request is rejected, the device in the USB
connector might be disabled. If this occurs, do a hot-unplug-and-plug operation for the USB device.
• Problem: The Fn+F12 key combination does not make the computer enter hibernation mode.
Solution: The computer cannot enter hibernation mode:
– If the hibernation mode is not enabled in Windows XP. To enable it, do as follows:
For Windows XP:
1. Click Start ➙ Control panel.
2. Click Performance and Maintenance.
3. Click Power Options.
4. Click the Hibernate tab.
5. Click the Enable hibernation check box.
6.
Click OK.
If you want to be able to enter hibernation mode by pressing Fn+F12, you need to install ThinkPad
PM driver.
• Problem: The battery discharges slightly while the computer is in hibernation mode.
Solution: If the wakeup function is enabled, the computer consumes small amount of power. This is not
a defect. For details, refer to “Power-saving modes” on page 61.
Drives and other storage devices
This section includes three drive problems which are hard disk drive, solid state drive, and optical drive.
Hard disk drive problems
• Problem: The hard disk drive makes a rattling noise intermittently.
Solution: The rattling noise might be heard:
– When the hard disk drive begins or finishes getting access to data.
– When you carry the hard disk drive.
–
When you carry your computer.
This is a normal characteristic of a hard disk drive and is not a defect.
• Problem: The hard disk drive does not work.
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Solution: In the startup menu of the ThinkPad Setup, make sure that the hard disk drive is included in the
“Boot priority order” list. If it is included in the “Excluded from boot order” list, it is disabled. Select the
entry for it in the list and press the Shift+1 key. This moves the entry to the “Boot priority order” list.
• Problem: After setting a hard disk password on the hard disk drive of the computer, you moved the drive
to another computer. Now you cannot unlock the hard disk password.
Solution: Your computer supports an enhanced password algorithm. Computers older than yours may
not support such a security function.
Solid state drive problems
• Problem: When you compress files or folders by use of the data compression function in Windows, and
then decompress them, the process of writing to or reading from the files or folders is slow.
Solution: Apply the disk defragmentation tool in Windows for faster access to the data.
Software problems
• Problem: An application does not run correctly.
Solution: Make sure that the problem is not being caused by the application.
Check that your computer has the minimum required memory to run the application. Refer to the manuals
supplied with the application.
Check the following:
– The application is designed to operate with your operating system.
– Other applications run correctly on your computer.
– The necessary device drivers are installed.
– The application works when it is run on some other computer.
If an error message appears while you are using the application program, refer to the manuals supplied
with the application.
If the application still does not run correctly, contact your place of purchase or a service representative for
help.
Ports and connectors
This section includes the most common ports and connectors problems: Universal Serial Bus, and docking
station or port replication.
Universal Serial Bus problems
• Problem: A device connected to the USB connector does not work.
Solution: Open the Device Manager window. Make sure that the USB device setup is correct, and that
the assignment of computer resource and the installation of the device driver are correct.
For Windows 7 and Windows Vista:
1. Click Start ➙ Control Panel.
2. Click Hardware and Sound.
3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the
password or provide confirmation.
For Windows XP:
1. Click Start ➙ Control Panel.
2. Click Performance and Maintenance, and click System.
Chapter 10. Troubleshooting computer problems
235
3. Click the Hardware tab, and click the Device Manager button.
Refer to “Diagnosing problems” on page 209 and run Lenovo ThinkVantage Toolbox for a diagnostic test
of the USB connector.
A docking station or port replicator problem
• Problem: The computer does not start when you try to turn it on, and does not respond when you try
to resume operation.
Solution: Make sure that:
– The ac power adapter is connected to the docking station or the port replicator.
– The docking indicator of the ThinkPad Mini Dock Plus Series 3 or the ThinkPad Mini Dock Series 3 is on.
– The computer is securely attached to the docking station or the port replicator.
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Chapter 11. Getting support
There is more to owning a ThinkPad notebook than having a powerful, portable computer. This chapter
offers information about when to communicate with Lenovo and how best to do it.
•
“Before you contact Lenovo” on page 237
•
“Getting help and service” on page 238
•
“Purchasing additional services” on page 243
Before you contact Lenovo
Often, you can solve your computer problems by referring to the information in the explanations of error
codes, running Lenovo ThinkVantage Toolbox or by consulting the ThinkPad Web site.
Register your computer
Register your ThinkPad products with Lenovo. Go to: http://www.lenovo.com/register. This can help
authorities return your computer to you if it is lost or stolen. Registering your computer also enables Lenovo
to notify you about possible technical information and upgrades.
For more information about registering your computer, refer to “Register your computer” on page 41.
Download system updates
Downloading updated software might resolve problems you experience with your computer.
To download updated software, go to
http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix. Then follow
the instructions on the screen.
Record information
Before you talk to a Lenovo representative, record the following important information about your computer.
Record problem symptoms and details
Collect the answers to the questions below before you call for help. Then, you will be able to get help
as quickly as possible.
• What is the problem? Is it continuous or intermittent?
• Is there an error message that appears? What is the error code, if any?
• What operating system are you using? Which version?
• Which software applications were running at the time of the problem?
• Can the problem be reproduced? If so, how?
Record system information
The serial number label is on the bottom of your computer. Record the machine type and the serial number.
• What is the name of your Lenovo product?
• What is the machine type?
• What is the serial number?
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237
Getting help and service
If you need help, service, technical assistance, or just want more information about Lenovo products, you
will find a wide variety of sources available from Lenovo to assist you. This section contains information
about where to go for additional information about Lenovo and our products, what to do if you experience a
problem with your computer, and whom to call for service should it be necessary.
Information about your computer and preinstalled software, if any, is available in the documentation that
comes with your computer. That documentation includes printed books, online books, README files, and
help files. In addition, information about Lenovo products is available on the World Wide Web.
Microsoft Service Packs are the latest software source for Windows product updates. They are available via
Web download (connection charges may apply) or via disc. For more specific information and links, please
go to http://www.microsoft.com. Lenovo offers Up and Running technical assistance with installation of, or
questions related to, Service Packs for your Lenovo-preloaded Microsoft Windows product. For information,
please contact the Customer Support Center.
Using diagnostic programs
Many computer problems can be solved without outside assistance. If you experience a problem with your
computer, the first place to start is the troubleshooting information of your computer documentation. If you
suspect a software problem, see the documentation, including README files and online help, that comes
with the operating system or application program.
ThinkPad notebooks come with a set of diagnostic programs that you can use to help you identify hardware
problems. See “Diagnosing problems” on page 209 for instructions on using the diagnostic programs.
The Troubleshooting information or the diagnostic programs might tell you that you need additional or
updated device drivers or other software. Lenovo maintains pages on the World Wide Web where you can
get the latest technical information and download device drivers and updates.
Lenovo support Web site
Technical support information is available at:
http://www.lenovo.com/support
This portal is updated with the latest information about the following subjects:
• Downloads & Drivers: Download drivers, flash BIOS, and update your software
• Warranty: Check your warranty status and upgrade your warranty.
• Technical Support: Click Need Help? for self-help tips to help diagnose a problem.
• ThinkVantage: Learn more about ThinkVantage software to improve productivity and reduce cost.
• Lenovo Forums: Search the community knowledge base for your computer to share and discover
information with other users.
• User Guides & Manuals: Read or print any publications related to your product.
Calling Lenovo
If you have tried to correct the problem yourself and still need help, during the warranty period, you can
get help and information by telephone through the Customer Support Center. The following services are
available during the warranty period:
• Problem determination - Trained personnel are available to assist you with determining if you have a
hardware problem and deciding what action is necessary to fix the problem.
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• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty,
trained service personnel are available to provide the applicable level of service.
• Engineering change management - Occasionally, there might be changes that are required after a product
has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes
(ECs) available that apply to your hardware.
The following items are not covered:
• Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts
•
•
•
•
•
Note: All warranted parts contain a 7-character identification in the format FRU XXXXXXX.
Identification of software problem sources
Configuration of system BIOS (UEFI BIOS) as part of an installation or upgrade
Changes, modifications, or upgrades to device drivers
Installation and maintenance of network operating systems (NOS)
Installation and maintenance of application programs
For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product,
see “Warranty Information” in the Safety and Warranty Guide that comes with your computer.
If possible, be near your computer when you make your call in case the technical assistance representative
needs to help you resolve a computer problem. Please ensure that you have downloaded the most current
drivers and system updates, run diagnostics, and recorded information before you call. When calling for
technical assistance, please have the following information available:
• Machine Type and Model
• Serial numbers of your computer, monitor, and other components, or your proof of purchase
• Description of the problem
• Exact wording of any error messages
• Hardware and software configuration information for your system
Telephone numbers
Note: Telephone numbers are subject to change without notice. For the latest list of Customer Support
Center telephone numbers and hours of operation, go to the Support Web site at:
http://www.lenovo.com/support/phone
Table 10. World-wide telephone list
Country or Region
Telephone Number
Africa
Africa: +44 (0)1475-555-055
South Africa: +27-11-3028888, 0800110756
and +27-11- 3027252
Central Africa: Contact the nearest Lenovo Business Partner
Argentina
0800-666-0011 (Spanish)
Australia
131-426 (English)
Austria
0043-0810-100654 (Warranty service and support)
(German)
Belgium
02-225-3611 (Warranty service and support)
(Dutch and French)
Bolivia
0800-10-0189 (Spanish)
Brazil
Sao Paulo region: (11) 3889-8986
Outside Sao Paulo region: 0800-701-4815
(Brazilian Portuguese)
Chapter 11. Getting support
239
Table 10. World-wide telephone list (continued)
Country or Region
Telephone Number
Brunei
801-1041
(English and Bahasa Melayu)
Canada
1-800-565-3344
(English and French)
Caribbean
(Bermuda, Jamaica,
and Tortola)
1-877-426-7378 (English)
Chile
800-361-213
188-800-442-488 (Toll free)
(Spanish)
China
Technical Support Line
800-990-8888
86-10-58851110
(Mandarin)
China
(Hong Kong S.A.R.)
ThinkPad (Technical enquiry hotline):
2516-3939 (Hong Kong)
ThinkPad Service Center:
3140-2788 (Hong Kong)
(Cantonese, English, and Mandarin)
China
(Macau S.A.R.)
ThinkPad (Technical enquiry hotline):
0800-839 (Macau)
ThinkPad Service Center:
2871-5399 (Macau)
(Cantonese, English, and Mandarin)
Colombia
1-800-912-3021 (Spanish)
Costa Rica
0-800-011-1029 (Spanish)
Croatia
0800-0426
Cyprus
+357-22-841100
Czech Republic
+420-2-7213-1316
Denmark
7010-5150 (Warranty service and support)
(Danish)
Dominican Republic
1-866-434-2080 (Spanish)
Ecuador
1-800-426911 (Spanish)
Egypt
+202-35362525
El Salvador
800-6264 (Spanish)
Estonia
+372 66 00 800
+372 6776793
Finland
+358-800-1-4260 (Warranty service and support)
(Finnish)
France
Hardware 0810-631-213 (Warranty service and support)
Software 0810-631-020 (Warranty service and support)
(French)
Germany
0180 5 - 00 46 18 (German)
Greece
+30-210-680-1700
Guatemala
1800-624-0051 (Spanish)
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Table 10. World-wide telephone list (continued)
Country or Region
Telephone Number
Honduras
Tegucigalpa: 232-4222
San Pedro Sula: 552-2234
(Spanish)
Hungary
+ 36 1 3825716
+ 36 1 3825720
(English and Hungarian)
India
1800-425-2666
or
+91-80-2535-9182
(English)
Indonesia
021 5238 823
001-803-606-282 (Local number only)
+603 8315 6859 (DID)
(English and Bahasa Indonesian)
Ireland
01-881-1444 (Warranty service and support)
(English)
Israel
Givat Shmuel Service Center: +972-3-531-3900
(Hebrew and English)
Italy
+39-800-820094 (Warranty service and support)
(Italian)
Japan
ThinkPad Products Toll Free: 0120-20-5550
International: +81-46-266-4716
(Japanese and English)
The above numbers will be answered with a Japanese language
voice prompt. For telephone support in English, please wait for the
Japanese voice prompt to end, and an operator will answer. Please
say “English support please,” and your call will be transferred to an
English speaking operator.
Korea
1588-6782 (Korean)
Latvia
+371 7070360
Lithuania
+370 5 278 66 00
Luxembourg
+352-360-385-343 (French)
Malaysia
1800-88-1889 (Local number only)
+603 8315 6855 (DID)
(English and Bahasa Melayu)
Malta
+35621445566
Mexico
001-866-434-2080 (Spanish)
Middle East
+44 (0)1475-555-055
Netherlands
+31-20-514-5770 (Dutch)
New Zealand
0800-733-222 (English)
Nicaragua
001-800-220-1830 (Spanish)
Norway
8152-1550 (Warranty service and support)
(Norwegian)
Chapter 11. Getting support
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Table 10. World-wide telephone list (continued)
Country or Region
Telephone Number
Panama
206-6047
001-866-434-2080
(Lenovo Customer Support Center- toll free)
(Spanish)
Peru
0-800-50-866 (Spanish)
Philippines
1800-1601-0033 (Local number only)
+603 8315 6858 (DID)
(English and Filipino)
Poland
+48 22 760-73-00 (Polski)
Portugal
+351 21 892 7046 (Portuguese)
Romania
+4-021-224-4015
RUCIS
(Russia and CIS)
For Russia: 8 800 100 7888 (Toll free number)
For CIS Countries: 0040 31 620 5099 (Payable)
(Russian and English)
Singapore
800 6011 343 (Local number only)
+603 8315 6856 (DID)
(English)
Slovakia
+421-2-4954-5555
Slovenia
+386-1-200-50-60 (Slovenian)
Spain
91-714-7983
0901-100-000
(Spanish)
Sri Lanka
+9411 2493547
+9411 2493548
(English)
Sweden
077-117-1040 (Warranty service and support)
(Swedish)
Switzerland
0800-55-54-54 (Warranty service and support)
(German, French, and Italian)
Taiwan
886-2-82273299
or
0800-000-702
(Mandarin)
Thailand
1-800-060-066 (Local number only)
66 2273 4088
+603 8315 6857 (DID)
(Thai and English)
Turkey
00800-4463-2041 (Turkish)
United Kingdom
08705-500-900 (Standard warranty support)
(English)
United States
1-800-426-7378 (English)
Uruguay
000-411-005-6649 (Spanish)
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Table 10. World-wide telephone list (continued)
Country or Region
Telephone Number
Venezuela
0-800-100-2011 (Spanish)
Vietnam
For Northern Area and Hanoi City:
844 3 946 2000 or 844 3 942 6457
For Southern Area and Ho Chi Minh City:
848 3 829 5160 or 844 3 942 6457
(Vietnamese and English)
In all other countries and regions, contact your Lenovo reseller or marketing representative, or go to the
Lenovo support Web site at:
http://www.lenovo.com/support
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as support for Lenovo
and non-Lenovo hardware, operating systems, and application programs; network setup and configuration;
upgraded or extended hardware repair services; and custom installations. Service availability and service
name might vary by country.
For more information about these services, go to:
http://www.lenovo.com/accessories/services/index.html
Chapter 11. Getting support
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User Guide
Appendix A. Regulatory information
Wireless related information
Wireless interoperability
Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that
is based on Direct Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or
Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to:
• The 802.11b/g Standard, 802.11a/b/g or 802.11n draft 2.0 on Wireless LANs, as defined and approved by
the Institute of Electrical and Electronics Engineers.
• The Wireless Fidelity (WiFi) certification as defined by the Wi-Fi Alliance.
Bluetooth device is designed to be interoperable with any Bluetooth product that is compliant to Bluetooth
Specification 2.1+EDR as defined by the Bluetooth SIG. Following profiles are supported by Bluetooth device:
• Generic Access
• Service Discovery
• Serial Port
• Dial-up Networking
• FAX
• LAN Access using PPP
• Personal Area Network
• Generic Object Exchange
• Generic Object Push
• File Transfer
• Synchronization
• Audio Gateway
• Headset
• Printer
• Human Interface Devices (Keyboard/Mouse)
• Basic Image
• Handsfree
• AV
• Phone Book Access Profile (PBAP) (Windows 7 and Windows Vista only)
• VDP-Sync Profile (Windows 7 and Windows Vista only)
Usage environment and your health
Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices. However, the
level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like
for example mobile phones.
© Copyright Lenovo 2011
245
Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety
standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and
recommendations reflect the consensus of the scientific community and result from deliberations of panels
and committees of scientists who continually review and interpret the extensive research literature.
In some situation or environment, the use of integrated wireless cards may be restricted by the proprietor
of the building or responsible representatives of the organization. These situations and areas may for
example include:
• Using the integrated wireless cards on board of airplanes, in hospitals or near petrol stations, blasting
areas (with electro-explosive devices), medical implants or body-worn electronic medical devices, e.g.
pace makers.
• In any other environment where the risk of interference to other devices or services is perceived or
identified as harmful.
If you are uncertain of the policy that applies on the use of wireless devices in a specific organization (e.g.,
airport or hospital), you are encouraged to ask for authorization to use integrated wireless cards prior to
turning on the computer.
Location of the UltraConnect wireless antennas
ThinkPad models feature an integrated diversity antenna system built into the display for optimal reception,
enabling wireless communication wherever you are.
ThinkPad X220 and X220i
1. Wireless LAN and WiMAX combo antenna (Auxiliary)
The auxiliary antenna connected to the wireless LAN or WiMAX feature is located on the upper left
side of the computer display, near the center.
2. Wireless LAN (third), Wireless LAN/WiMAX (main), and Wireless WAN (main)
The main antenna connected to the wireless LAN or WiMAX feature is located on the upper right side of
the computer display, near the center. If your computer has the Multiple Input Multiple Output (MIMO)
wireless LAN feature, the third wireless antenna is also located here.
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ThinkPad 220 Tablet and X220i Tablet
1. Wireless WAN (Auxiliary)
If your computer comes with a wireless WAN feature, its auxiliary antenna is located at the top left
side of the computer display.
2. Wireless LAN and WiMAX combo antenna (Auxiliary)
The auxiliary antenna connected to the wireless LAN or WiMAX feature is located at the top left portion
of the computer display, near the center.
3. Wireless LAN antenna (Third)
If your computer has the Multiple Input Multiple Output (MIMO) wireless LAN feature, the third wireless
antenna is located at the top center portion of the computer display.
4. Wireless LAN and WiMAX combo antenna (Main)
The main antenna connected to the wireless LAN or WiMAX feature is located at the top right side of
the computer display, near the center.
5. Wireless WAN antenna (Main)
If your computer comes with a wireless WAN feature, its main antenna is located at the top right side of
the computer display.
Locating wireless regulatory notices
For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with your
computer.
If your computer is shipped without the Regulatory Notice, you can find it on the Web site at:
http://www.lenovo.com/support
To view the Regulatory Notice on the Web site, do the following:
1. Go to:
http://www.lenovo.com/support
2. Click the Support & downloads section, a new page is displayed.
3. In the right pane, type your computer number in the Enter a product number filed, and click Go.
Appendix A. Regulatory information
247
4. You can then find the Regulatory Notice in the displayed search results.
Export classification notice
This product is subject to the United States Export Administration Regulations (EAR) and has an Export
Classification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoed
countries in the EAR E1 country list.
Electronic emission notices
The following information refers to ThinkPad 4294, 4296, 4297, 4298, 4299, 4300, 4301, 4286, 4287, 4289,
4290, 4291, 4292, and 4293.
Federal Communications Commission Declaration of Conformity
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult an authorized dealer or service representative for help.
Lenovo is not responsible for any radio or television interference caused by using other than specified or
recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Unauthorized changes or modifications could void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Responsible Party:
Lenovo (United States) Incorporated
1009 Think Place - Building One
Morrisville, NC 27560
Phone Number: 919-294-5900
Industry Canada Class B emission compliance statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
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European Union - Compliance to the Electromagnetic Compatibility
Directive
This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the
approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot
accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modification of the product, including the installation of option cards from other manufacturers.
This product has been tested and found to comply with the limits for Class B Information Technology
Equipment according to European Standard EN 55022. The limits for Class B equipment were derived
for typical residential environments to provide reasonable protection against interference with licensed
communication devices.
German Class B compliance statement
Deutschsprachiger EU Hinweis:
Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnetischen Verträglichkeit
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) zur
Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten
und hält die Grenzwerte der EN 55022 Klasse B ein.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu
betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden.
Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt
ohne Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung der Lenovo gesteckt/eingebaut werden.
Deutschland:
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Betriebsmitteln
Dieses Produkt entspricht dem „Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln“
EMVG (früher „Gesetz über die elektromagnetische Verträglichkeit von Geräten“). Dies ist die Umsetzung der
EU-Richtlinie 2004/108/EG (früher 89/336/EWG) in der Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit
von Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische
Verträglichkeit von Geräten), bzw. der EMV EG Richtlinie 2004/108/EC (früher 89/336/EWG), für
Geräte der Klasse B.
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen
- CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo
(Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart.
Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
Appendix A. Regulatory information
249
Korea Class B compliance statement
Japan VCCI Class B compliance statement
Japan compliance statement for products which connect to the power
mains with rated current less than or equal to 20 A per phase
Lenovo product service information for Taiwan
Pointer to the printed pub for additional regulatory information
For additional regulatory information, refer to the Regulatory Notice shipped with your computer.
If your computer is shipped without the Regulatory Notice, you can find it at the Web site
http://www.lenovo.com/support. For details, refer to the instructions on “Locating wireless regulatory
notices” on page 247.
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Appendix B. WEEE and recycling statements
Lenovo encourages owners of information technology equipment to responsibly recycle their equipment
when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in
recycling their IT products. Information on product recycling offerings can be found on Lenovo's Internet site
at: http://www.pc.ibm.com/ww/lenovo/about/environment/.
EU WEEE statements
EU Only
The Waste Electrical and Electronic Equipment (WEEE) mark applies only to countries within the European
Union (EU) and Norway. Appliances are labeled in accordance with European Directive 2002/96/EC
concerning waste electrical and electronic equipment (WEEE). The Directive determines the framework for
the return and recycling of used appliances as applicable throughout the European Union. This label is
applied to various products to indicate that the product is not to be thrown away, but rather reclaimed upon
end of life per this Directive.
Users of electrical and electronic equipment (EEE) with the WEEE marking per Annex IV of the WEEE
Directive must not dispose of end of life EEE as unsorted municipal waste, but use the collection framework
available to them for the return, recycle, recovery of WEEE and minimize any potential effects of EEE on
the environment and human health due to the presence of hazardous substances. For additional WEEE
information go to: http://www.lenovo.com/lenovo/environment.
Japan recycling statements
Collecting and recycling a disused Lenovo computer or monitor
If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property
of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of
Resources. Computers and monitors are categorized as industrial waste and should be properly disposed
of by an industrial waste disposal contractor certified by a local government. In accordance with the Law
for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and
Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details,
visit the Lenovo Web site at: www.ibm.com/jp/pc/service/recycle/pcrecycle/.
Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of
home-used computers and monitors by the manufacturer was begun on October 1, 2003. This service is
provided free of charge for home-used computers sold after October 1, 2003. For details, visit the Lenovo
Web site at: www.ibm.com/jp/pc/service/recycle/personal/.
© Copyright Lenovo 2011
251
Disposing of a Lenovo computer components
Some Lenovo computer products sold in Japan may have components that contain heavy metals or other
environmental sensitive substances. To properly dispose of disused components, such as a printed circuit
board or drive, use the methods described above for collecting and recycling a disused computer or monitor.
Disposing of disused lithium batteries from Lenovo computers
A button-shaped lithium battery is installed on the system board of your Lenovo computer to provide power
to the computer clock while the computer is off or disconnected from the main power source. If you want to
replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If
you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape,
contact your place of purchase, and follow their instructions. If you use a Lenovo computer at home and
need to dispose of a lithium battery, you must comply with local ordinances and regulations.
Disposing a disused battery pack from Lenovo notebook computers
Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack. If you
are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack,
contact the proper person in Lenovo sales, service, or marketing, and follow that person's instructions. You
also can refer to the instructions at: www.ibm.com/jp/pc/environment/recycle/battery/. If you use a Lenovo
notebook computer at home and need to dispose of a battery pack, you must comply with local ordinances
and regulations. You also can refer to the instructions at: www.ibm.com/jp/pc/environment/recycle/battery/.
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User Guide
Appendix C. Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult
your local Lenovo representative for information on the products and services currently available in your
area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter described in this
document. The furnishing of this document does not give you any license to these patents. You can send
license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply
to you.
This information could include technical inaccuracies or typographical errors. Changes are periodically
made to the information herein; these changes will be incorporated in new editions of the publication.
Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo
or third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of
the materials for this Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been
made on development-level systems and there is no guarantee that these measurements will be the same
on generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.
© Copyright Lenovo 2011
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Trademarks
The following terms are trademarks of Lenovo in the United States, other countries, or both:
Lenovo
Access Connections
Active Protection System
Rescue and Recovery
ThinkLight
ThinkPad
ThinkVantage
TrackPoint
Ultrabay
UltraConnect
UltraNav
Wake on Lan is a trademark of the International Business Machines Corporation in the United States,
other countries, or both.
Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in
the United States and other countries.
Microsoft, Windows, Windows Vista, Bing, and BitLocker are trademarks of the Microsoft group of
companies.
BlackBerry®, RIM®, Research In Motion®, SureType® and related trademarks, names and logos are the
property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the
world. Used under license from Research In Motion Limited.
Other company, product, and service names may be trademarks or service marks of others.
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User Guide
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