Sierra Wireless MHS802 CDMA + WiMAX + WiFi Hot Spot User Manual

Sierra Wireless Inc. CDMA + WiMAX + WiFi Hot Spot

User Manual

AirCard W802S Personal HotspotUser Guide2400092Rev 1
PrefaceRev 1  Oct.10 3Important NoticeDue to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. Sierra Wireless accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless modem, or for failure of the Sierra Wireless modem to transmit or receive such data.Safety and HazardsDo not operate the Sierra Wireless modem in areas where blasting is in progress, where explosive atmospheres may be present, near medical equipment, near life support equipment, or any equipment which may be susceptible to any form of radio interference. In such areas, the Sierra Wireless modem MUST BE POWERED OFF. The Sierra Wireless modem can transmit signals that could interfere with this equipment.Do not operate the Sierra Wireless modem in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the Sierra Wireless modem MUST BE POWERED OFF. When operating, the Sierra Wireless modem can transmit signals that could interfere with various onboard systems.Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Sierra Wireless modems may be used at this time.The driver or operator of any vehicle should not operate the Sierra Wireless modem while in control of a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some states and provinces, operating such communications devices while in control of a vehicle is an offence.Limitation of LiabilityThe information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Sierra Wireless product.
AirCard W802S User Guide42400092Patents Portions of this product may be covered by some or all of the following US patents:5,515,013 5,629,960 5,845,216 5,847,553 5,878,234 5,890,057 5,929,8156,169,884 6,191,741 6,199,168 6,339,405 6,359,591 6,400,336 6,516,2046,561,851 6,643,501 6,653,979 6,697,030 6,785,830 6,845,249 6,847,8306,876,697 6,879,585 6,886,049 6,968,171 6,985,757 7,023,878 7,053,8437,106,569 7,145,267 7,200,512 7,295,171 7, 287,162 D442,170 D459,303D599,256 D560,911and other patents pending.This product includes technology licensed from QUALCOMM® 3GManufactured or sold by Sierra Wireless or its licensees under one or more patents licensed from InterDigital Group.Licenses A large amount of the source code to this product is available under licenses which are both free and open source. Most is available under the GNU General Public License.The remainder of the open source software which is not under the GPL is available under one of a variety of more permissive licenses. Those that require reproduction of the license text in the distribution are listed in the sections that follow (starting on page 10).GNU General Public LicenseVersion 2, June 1991Copyright (C) 1989, 1991 Free Software Foundation, Inc. 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USAEveryone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. PreambleThe licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users. This General Public License applies to most of the Free Software Foundation's software and to any other program whose authors commit to using it. (Some other Free Software Foundation software is covered by the GNU Library General Public License instead.) You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things.To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it.
PrefaceRev 1  Oct.10 5For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you have. You must make sure that they, too, receive or can get the source code. And you must show them these terms so they know their rights. We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you legal permission to copy, distribute and/or modify the software. Also, for each author’s protection and ours, we want to make certain that everyone understands that there is no warranty for this free software. If the software is modified by someone else and passed on, we want its recipients to know that what they have is not the original, so that any problems introduced by others will not reflect on the original authors' reputations. Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses, in effect making the program proprietary. To prevent this, we have made it clear that any patent must be licensed for everyone's free use or not licensed at all. The precise terms and conditions for copying, distribution and modification follow. GNU GENERAL PUBLIC LICENSETERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License. The “Program”, below, refers to any such program or work, and a “work based on the Program” means either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modifications and/or translated into another language. (Hereinafter, translation is included without limitation in the term “modification”.) Each licensee is addressed as “you”. Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program). Whether that is true depends on what the Program does. 1. You may copy and distribute verbatim copies of the Program’s source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this License along with the Program. You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee. 2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) You must cause the modified files to carry prominent notices
AirCard W802S User Guide62400092stating that you changed the files and the date of any change. b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License. c) If the modified program normally reads commands interactively when run, you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does not normally print such an announcement, your work based on the Program is not required to print an announcement.) These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works. But when you distribute the same sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it. Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collective works based on the Program. In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License. 3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following: a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or, b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or, c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.) The source code for a work means the preferred form of the work for making modifications to it. For an executable work, complete source code means all the source code for all modules it contains, plus any associated interface definition files, plus the scripts used to control compilation and installation of the executable. However, as a special exception, the source code distributed need not include anything that is normally distributed (in either source or binary form) with the major components (compiler, kernel, and so on) of the operating system on which the executable runs, unless that component itself accompanies the executable.
PrefaceRev 1  Oct.10 7If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code. 4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License. Any attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License. However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance. 5. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it. 6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions. You may not impose any further restrictions on the recipients' exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties to this License. 7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Program at all. For example, if a patent license would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program. If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances. It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented by public license practices. Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system; it is up to the author/donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice. This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License.
AirCard W802S User Guide824000928. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License incorporates the limitation as if written in the body of this License. 9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number. If the Program specifies a version number of this License which applies to it and “any later version”, you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever published by the Free Software Foundation. 10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally. NO WARRANTY11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. 12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. END OF TERMS AND CONDITIONS
PrefaceRev 1  Oct.10 9How to Apply These Terms to Your New ProgramsIf you develop a new program, and you want it to be of the greatest possible use to the public, the best way to achieve this is to make it free software which everyone can redistribute and change under these terms.To do so, attach the following notices to the program. It is safest to attach them to the start of each source file to most effectively convey the exclusion of warranty; and each file should have at least the "copyright" line and a pointer to where the full notice is found. <one line to give the program's name and a brief idea of what it does.>Copyright (C) <year>  <name of author>This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the GNU General Public License for more details.You should have received a copy of the GNU General Public License along with this program; if not, write to the Free Software Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA  02110-1301  USAAlso add information on how to contact you by electronic and paper mail. If the program is interactive, make it output a short notice like this when it starts in an interactive mode: Gnomovision version 69, Copyright (C) year name of authorGnomovision comes with ABSOLUTELY NO WARRANTY; for details type 'show w'.This is free software, and you are welcome to redistribute it under certain conditions; type 'show c' for details.The hypothetical commands ‘show w’ and ‘show c’ should show the appropriate parts of the General Public License. Of course, the commands you use may be called something other than ‘show w’ and ‘show c’; they could even be mouse-clicks or menu items--whatever suits your program. You should also get your employer (if you work as a programmer) or your school, if any, to sign a "copyright disclaimer" for the program, if necessary. Here is a sample; alter the names: Yoyodyne, Inc., hereby disclaims all copyright interest in the program ‘Gnomovision’ (which makes passes at compilers) written by James Hacker.
AirCard W802S User Guide10 2400092<signature of Ty Coon>, 1 April 1989Ty Coon, President of ViceThis General Public License does not permit incorporating your program into proprietary programs. If your program is a subroutine library, you may consider it more useful to permit linking proprietary applications with the library. If this is what you want to do, use the GNU Library General Public License instead of this License. iPerf LicenseCopyright (c) 1999-2007, The Board of Trustees of the University of IllinoisAll Rights Reserved.Iperf performance testMark GatesAjay TirumalaJim FergusonJon DuganFeng QinKevin GibbsJohn EstabrookNational Laboratory for Applied Network Research National Center for Supercomputing Applications University of Illinois at Urbana-Champaign http://www.ncsa.uiuc.eduPermission is hereby granted, free of charge, to any person obtaining a copy of this software (Iperf) and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimers.Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimers in the documentation and/or other materials provided with the distribution.Neither the names of the University of Illinois, NCSA, nor the names of its contributors may be used to endorse or promote products derived from this Software without specific prior written permission.  THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
PrefaceRev 1  Oct.10 11NONINFRINGEMENT. IN NO EVENT SHALL THE CONTIBUTORS OR COPYRIGHT  HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.miniupnpd LicenseCopyright (c) 2006-2008, Thomas BERNARD All rights reserved.Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:•Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.•Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.•The name of the author may not be used to endorse or promote products derived from this software without specific prior written permission.THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.OpenSSL LicenseCopyright (c) 1998-2007 The OpenSSL Project.  All rights reserved.Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.3. All advertising materials mentioning features or use of this software must display the following acknowledgment:4. “This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)”5. The names “OpenSSL Toolkit” and “OpenSSL Project” must not be used to endorse or promote products derived from this software without prior written
AirCard W802S User Guide12 2400092permission. For written permission, please contact openssl-core@openssl.org.6. Products derived from this software may not be called “OpenSSL” nor may “OpenSSL” appear in their names without prior written permission of the OpenSSL Project.7. Redistributions of any form whatsoever must retain the following acknowl-edgment:“This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)”THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.  IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com).Original SSLeay LicenseCopyright (C) 1995-1998 Eric Young (eay@cryptsoft.com)All rights reserved.This package is an SSL implementation written by Eric Young (eay@cryptsoft.com).The implementation was written so as to conform with Netscapes SSL.This library is free for commercial and non-commercial use as long as the following conditions are aheared to.  The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code.  The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson (tjh@cryptsoft.com).Copyright remains Eric Young's, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package.Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
PrefaceRev 1  Oct.10 131. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer.2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.3. All advertising materials mentioning features or use of this software must display the following acknowledgement:“This product includes cryptographic software written by Eric Young (eay@cryptsoft.com)”The word ‘cryptographic’ can be left out if the rouines from the library being used are not cryptographic related :-).4. If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement:“This product includes software written by Tim Hudson (tjh@cryptsoft.com)”THIS SOFTWARE IS PROVIDED BY ERIC YOUNG “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.  IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.The licence and distribution terms for any publically available version or derivative of this code cannot be changed.  i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.]PPPD LicenseCopyright (c) 1984-2000 Carnegie Mellon University. All rights reserved.Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.3. The name “Carnegie Mellon University” must not be used to endorse or promote products derived from this software without prior written permission. For permission or any legal details, please contactOffice of Technology TransferCarnegie Mellon University5000 Forbes Avenue
AirCard W802S User Guide14 2400092Pittsburgh, PA  15213-3890(412) 268-4387, fax: (412) 268-7395tech-transfer@andrew.cmu.edu4. Redistributions of any form whatsoever must retain the following acknowl-edgment:“This product includes software developed by Computing Services at Carne-gie Mellon University (http://www.cmu.edu/computing/).”CARNEGIE MELLON UNIVERSITY DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, IN NO EVENT SHALL CARNEGIE MELLON UNIVERSITY BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.Copyright (c) 1999-2004 Paul Mackerras. All rights reserved.Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.2. The name(s) of the authors of this software must not be used to endorse or promote products derived from this software without prior written permission.3. Redistributions of any form whatsoever must retain the following acknowl-edgment:“This product includes software developed by Paul Mackerras<paulus@samba.org>”.THE AUTHORS OF THIS SOFTWARE DISCLAIM ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, IN NO EVENT SHALL THE AUTHORS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.PPPStats LicenseCopyright (c) 1989 Regents of the University of California.All rights reserved.Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley.  The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission.
PrefaceRev 1  Oct.10 15THIS SOFTWARE IS PROVIDED “AS IS” AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE.PPPDump LicenseCopyright (c) 1999 Paul Mackerras. All rights reserved.Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.3. The name(s) of the authors of this software must not be used to endorse or promote products derived from this software without prior written permission.4. Redistributions of any form whatsoever must retain the following acknowl-edgment:“This product includes software developed by Paul Mackerras<paulus@samba.org>”.THE AUTHORS OF THIS SOFTWARE DISCLAIM ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, IN NO EVENT SHALL THE AUTHORS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.SSH2 LicenseCopyright (c) 2004-2007 Sara Golemon <sarag@libssh2.org>Copyright (C) 2006-2007 The Written Word, Inc.All rights reserved.Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.Neither the name of the copyright holder nor the names of any other contributors may be used to endorse or promote products derived from this software without specific prior written permission.
AirCard W802S User Guide16 2400092THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.UUID LicenseCopyright (c) 2004-2008 Ralf S. Engelschall <rse@engelschall.com>Copyright (c) 2004-2008 The OSSP Project <http://www.ossp.org/>This file is part of OSSP uuid, a library for the generation of UUIDs which can found at http://www.ossp.org/pkg/lib/uuid/Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies.THIS SOFTWARE IS PROVIDED “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.IN NO EVENT SHALL THE AUTHORS AND COPYRIGHT HOLDERS AND THEIR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.Zlib LicenseCopyright (C) 1995-2010 Jean-loup Gailly and Mark AdlerThis software is provided ‘as-is’, without any express or implied warranty.  In no event will the authors be held liable for any damages arising from the use of this software.Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it and redistribute it freely, subject to the following restrictions:1. The origin of this software must not be misrepresented; you must not claim that you wrote the original software. If you use this software in a product, an
PrefaceRev 1  Oct.10 17acknowledgment in the product documentation would be appreciated but is not required.2. Altered source versions must be plainly marked as such, and must not be misrepresented as being the original software.3. This notice may not be removed or altered from any source distribution.Jean-loup GaillyMark AdlerCopyright © 2010 Sierra Wireless. All rights reserved.Trademarks AirCard and “Heart of the Wireless Machine” are registered trademarks of Sierra Wireless. AirPrime, AirLink, AirVantage, Sierra Wireless, the Sierra Wireless logo, TRU-Install, and the red wave design are trademarks of Sierra Wireless.Windows® and Windows Vista® are registered trademarks of Microsoft Corporation.Macintosh and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries.QUALCOMM® is a registered trademark of QUALCOMM Incorporated. Used under license.Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.Wi-Fi, WPA, and WPA2 are registered marks of the Wi-Fi Alliance.QUALCOMM® is a registered trademark of QUALCOMM Incorporated.Other trademarks are the property of their respective owners.Contact InformationAdditional Information and UpdatesFor up-to-date product descriptions, documentation, application notes, firmware upgrades, troubleshooting tips, and press releases, visit www.sierrawireless.com.Sales Desk: Phone: 1-604-232-1488Hours: 8:00 AM to 5:00 PM Pacific TimeE-mail: sales@sierrawireless.comPost: Sierra Wireless13811 Wireless WayRichmond, BCCanada            V6V 3A4Fax: 1-604-231-1109Web: www.sierrawireless.com
AirCard W802S User Guide18 2400092Revision History Revision number Release date Changes1Oct 10 Initial release
Rev 1  Oct.10 19ContentsDevice Basics  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  25Components of your device  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .263G and 4G Networks  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26Package Contents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27Available accessories   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27About This Guide  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27Getting Started With Your Device  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  28System Requirements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  29Installing the Battery   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29Connecting Through USB  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  30Charging the Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  31Using the AC Charger with USB Port   . . . . . . . . . . . . . . . . . . . . . . . . . . .32Charging Through a Computer   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  33Turning Your Device On   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33Turning Your Device Off   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33Using the Power Button to Determine the Device State   . . . . . . . . . . . . .34Controlling the Device Using the Power Button . . . . . . . . . . . . . . . . . . . .34LCD  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  35Interpreting the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35Mute Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  36microSD Card Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  36Installing and Setting Up the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37Setting Up the Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  37Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
AirCard W802S User Guide20 2400092Changing the Password and Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Activating and Using Your Network Service  . . . . . . . . . . . . . . . . . . . . . . 41Using Your Device  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Connecting Through USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   43TRU-Install   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Requirements for a USB Tethered Connection . . . . . . . . . . . . . . . . . . . . 43Making a Tethered Connection  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Browser Interface Home Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   45Displaying the Home Page of the Device  . . . . . . . . . . . . . . . . . . . . . . . . 46Logging On as an Administrator  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Virtual Device   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Mini Window  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Turning Your Device Off  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   49Displaying Alerts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 493G Activation Required  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 493G Network Update Available  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50SD Card Error  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Software Update Available  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   51Launching Your Network Connection  . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Sharing Your Connection   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Ending Your Network Connection  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Vertical Row (of Icons and Text) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   52Signal Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Mobile Broadband Information and Settings  . . . . . . . . . . . . . . . . . . . . . . 543G Roaming Information and Settings   . . . . . . . . . . . . . . . . . . . . . . . . . . 55Alert Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Wi-Fi Users Information and Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Battery Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Internet Connection Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58microSD Card Information and Settings  . . . . . . . . . . . . . . . . . . . . . . . . . 58Sounds Information and Settings   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
ContentsRev 1  Oct.10 21Home Page Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  60Buttons Along the Top of the Home Page  . . . . . . . . . . . . . . . . . . . . . . . .60Buttons Below the Virtual Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61Using the microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  61Before Using the microSD Card Slot  . . . . . . . . . . . . . . . . . . . . . . . . . . . .61Inserting a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63Removing a microSD Card   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63Accessing the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  65Automatically Checking for Updates  . . . . . . . . . . . . . . . . . . . . . . . . . . . .65Manually Checking for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66Upgrade Firmware From a File  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67Viewing Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  68Reset Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  69Restarting the Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  70Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  73Battery and USB Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73AC Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73Configuring the LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  73Turning the LCD On or Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73Setting the LCD Timeout  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74Setting the LCD Brightness  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74Enabling and Disabling the LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  74Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  75Enabling and Disabling Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75Enabling and Disabling Sounds for Specific Events   . . . . . . . . . . . . . . . .75Low Battery Alert  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76Critical Battery Level Alert  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76Login Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  77Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . .77Automatic Login ("Remember Me")  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
AirCard W802S User Guide22 2400092Advanced Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   78Accessing the Advanced Settings Window  . . . . . . . . . . . . . . . . . . . . . . . 78Device Tab   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78WAN Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82Wi-Fi Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Configuring the Wi-Fi Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   86SSID (Wi-Fi Network Name)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86Wi-Fi Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Host Name (Device Name)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Setting the Maximum Number of Wi-Fi Users . . . . . . . . . . . . . . . . . . . . . 92Wi-Fi Channel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Disabling Wi-Fi When Connected Through USB . . . . . . . . . . . . . . . . . . . 93Configuring 3G/4G. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   93Viewing 3G Activation Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 933G Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Resetting the 3G/4G Configuration to Default Settings . . . . . . . . . . . . . . 94Configuring the Router Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   95Basic Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95LAN Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96Port Forward Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100Port Trigger Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102DMZ Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104Resetting the Software to Default Settings  . . . . . . . . . . . . . . . . . . . . . . 105Exporting and Importing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   107Exporting Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Importing Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   107Logs Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Connection History  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108System Events   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108Setting the Method Used for Time Acquisition   . . . . . . . . . . . . . . . . . . . 109Setup Pages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   110Welcome to Your Device Window - Select an Option  . . . . . . . . . . . . . . 110
ContentsRev 1  Oct.10 23Resources  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111More Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  111Visiting the <Carrier_Name> Website  . . . . . . . . . . . . . . . . . . . . . . . . . .111Contacting Customer Service   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111Online Help   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111Frequently Asked Questions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  112How Can I Tell I'm Connected to 3G/4G?  . . . . . . . . . . . . . . . . . . . . . . .112How Do I Connect to Wi-Fi?   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112Is Roaming on 4G Supported?   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112What Do I Do if I Forgot the Wi-Fi Password? . . . . . . . . . . . . . . . . . . . .112What Do I Do if I Forgot the Administrator Password?   . . . . . . . . . . . . .113How Do I Access My Corporate Network Through a VPN? . . . . . . . . . .113Are Terminal Sessions Supported?  . . . . . . . . . . . . . . . . . . . . . . . . . . . .113Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  113Extending Battery Life  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113Device Location  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114Improving Signal Strength  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114Improving 3G Network Service   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115Improving Wi-Fi Performance   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115Security Tips   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116Finding the MAC Address  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117Finding the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  118General tips  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118LCD Is Dark  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119Insufficient Signal Strength   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119Messages Displayed on the Device LCD . . . . . . . . . . . . . . . . . . . . . . . .119Cannot Connect to Wi-Fi  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121Cannot Display the Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122Cannot Connect to the 3G/4G Network  . . . . . . . . . . . . . . . . . . . . . . . . .123Cannot Check for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123Sounds are Enabled, but the Device Doesn't Generate Any Sounds  . .123
AirCard W802S User Guide24 2400092Technical Specifications, Safety Information, and Regulatory Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Technical Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   125LED Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Radio Frequency and Electrical Specifications  . . . . . . . . . . . . . . . . . . . 125Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126Environmental Specifications   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   127Regulatory Notices  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   128Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   129
Rev 1  Oct.10 2511: Device BasicsYour AirCard W802S personal hotspot allows you to easily connect to the Internet and to share your 3G/4G connection with others. This user guide describes how to set up your device and use the browser interface to:•View the status of your device.•View and change the settings of your device and the browser interface.It also describes your device (its various connectors and buttons).Your DeviceThe AirCard W802S personal hotspot provides a simple way to use your 3G/4G Internet connection with any Wi-Fi-enabled device, and to share your Internet connection with friends and family.
AirCard W802S User Guide26 2400092Components of your deviceYour device consists of these main components:•Wi-Fi access pointThe Wi-Fi access point connects your computers and other Wi-Fi-enabled devices to your device.•3G modemThe 3G modem connects your device to the Internet via the 3G (CDMA 1X/EVDO) network (more widely available, compared to 4G).•4G modemThe 4G modem connects your device to the Internet via the 4G (WiMAX) net-work (newer technology and faster speeds, compared to 3G).•Routing hardwareThe routing hardware handles traffic between the 3G/4G modems, the Wi-Fi access point, and the Wi-Fi network.3G and 4G NetworksThese wireless networks connect you to the Internet. Depending on your coverage area, you may have:•Both 3G and 4G coverage•Only 3G coverage•Only 4G coverage.Your device automatically connects to the fastest network that is available to you. If you have both 3G and 4G coverage and your connection happens to get disrupted, your device can automatically switch to the other network. For more information, see "Configuring the 3G/4G Connection Preferences" on page 54.Download speedsActual speeds depend on several factors, including network conditions.Note: You can get even higher download speeds, by using the optional Home Crib (available for purchase separately).Wireless mode Maximum downlink speeds Typical downlinkspeeds3G (EV-DO Rev 0) 2.4 Mbps 400-700 kbps3G (EV-DO Rev A) 3 Mbps 0.6-1.4 Mbps4G 10 Mbps 3-6 Mbps
Device BasicsRev 1  Oct.10 27Package ContentsYour package includes:•AirCard W802S personal hotspot by Sierra Wireless•Battery compartment cover•Rechargeable battery•Power adapter•USB cable•Quick Start guideAvailable accessoriesThe following accessories are available for purchase separately:•Home Crib—improves download speeds, and also charges the device.•High-capacity batteryTo purchase them, please visit https://www.sierrawireless.com/eStore/. Other accessories may also be available.Care and MaintenanceAs with any electronic device, you should handle this device with care to ensure reliable operation. Follow these guidelines in using and storing the device:•Protect the device from liquids, dust, and excessive heat.•Do not handle or operate the device while driving or operating a vehicle. Doing so may distract you from properly operating the vehicle. In some juris-dictions, operating communication devices while in control of a vehicle is a criminal offense.•Do not apply adhesive labels to the device. They may cause the device to overheat and may alter the antenna's performance.About This GuideThis user guide provides you with all the information you'll need to install and use your AirCard W802S personal hotspot.The printed Quick Start guide that comes with the AirCard W802S personal hotspot should be sufficient for most installations.•Chapter 1 (which you are reading) gives you an overview of the device.•Chapter 2 describes the buttons, connectors, and other components of the device. (See "Your Device" on page 29).•Chapter 3 provides step-by-step instructions for setting up the device. (See "Installing and Setting Up the Device" on page 37).•Chapter 4 describes common tasks for your device. (See "Using Your Device" on page 43).•Chapter 5 describes advanced configuration of the device and the browser interface. (See "Settings" on page 73).
AirCard W802S User Guide28 2400092•Chapter 6 contains frequently asked questions, troubleshooting tips, and resources for getting help. (See "Resources" on page 111).•Chapter 7 lists the electrical, radio frequency, and other parameters of the device for those who require technical information, as well as safety infor-mation and regulatory information. (See "Technical Specifications, Safety Information, and Regulatory Information" on page 125).Getting Started With Your DeviceSystem Requirements•One or more computers that support Wi-Fi (802.11b/g/n)•Web browser (required if you'll be using the browser interface to view status and to configure settings). The following browsers are supported: ·Internet Explorer (version 6.0 or higher)·Mozilla Firefox (version 3.0 or higher)·Google Chrome (version 2.0.172.28 or higher)·Apple Safari (version 2.0 or higher)•If you'll be connecting the device through USB:·Computer running Windows 7, Windows Vista, Windows XP with Service Pack 2, or Mac (OS X 10.4.x or higher)·USB 2.0 slot
Rev 1  Oct.10 2922: Your DeviceBatteryThe battery compartment is on the back of the device. The battery is replaceable.If you need a new battery or want to purchase a high-capacity battery (which provides improved battery life), visit the Sierra Wireless online store at https://www.sierrawireless.com/eStore/.Installing the Battery1. Remove the battery compartment cover.
AirCard W802S User Guide30 24000922. Align the battery contact points with those inside the battery compartment, and insert the battery into the device.3. Replace the battery compartment cover.Connecting Through USBNote: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. See "Making a Tethered Connection" on page 43.
Your DeviceRev 1  Oct.10 31Use the USB cable to connect the device to your computer when:•You want to charge the device, but you don't want to use the power adapter, or the power adapter is not available.•Your computer does not have Wi-Fi.•You want to block others from using the device. (See "Disabling Wi-Fi When Connected Through USB" on page 93.)To connect the device to your computer:1. Insert the larger (USB) end of the USB cable into the computer.2. Insert the other (Micro B) end of the USB cable into the USB connector on the side of the device.Charging the DeviceYou need to recharge your device's battery periodically. You can continue using your device while it is charging.To charge the battery, you have two options, as shown in the drawing that follows — you can connect the device to an AC charger (faster way to charge). See "Using the AC Charger with USB Port" on page 32. Alternatively, you can charge the device when it’s inserted into the optional Home Crib, or you can connect the device to a computer (slower way to charge). See "Charging Through a Computer" on page 32.
AirCard W802S User Guide32 2400092Using the AC Charger with USB Port1. Insert the smaller (Micro B) end of the USB cable into the USB connector on the side of the device.2. Insert the other (USB) end of the USB cable into the power adapter.3. Insert the power adapter into an electrical outlet.When charging, the LCD shows   and, if the device is off, displays a message "Charging... xx% complete".When the device is charged, the LCD shows:• (if the device is on)• and the message "Fully charged" (if the device is off).Charging Through a ComputerNote: Charging through a computer usually takes longer than charging through the power adapter.Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. See "Making a Tethered Connection" on page 43.
Your DeviceRev 1  Oct.10 33Note: If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning message that your computer is running on UPS backup battery and that you should perform a computer shutdown. You can continue with your work. To prevent this message from being displayed, install the device driver. See "Making a Tethered Connection" on page 43.1. Ensure the computer is turned on.2. Insert the larger (USB) end of the USB cable into the computer.3. Insert the other (Micro B) end of the USB cable into the USB connector on the side of the device.When charging, the LCD shows  .When the device is charged, the LCD shows  .Power ButtonTurning Your Device On1. Ensure that:·The device has a charged battery inserted.— or —·The device is connected to the power adapter or a computer (through the USB cable), as shown in the drawing on page 31.2. If the device LCD is blank, press and hold the power button   for two seconds.Turning Your Device Off•Press and hold the power button    for 2 seconds.
AirCard W802S User Guide34 2400092Using the Power Button to Determine the Device StateThe power button   on the device also indicates the device's status, as shown in the following table.Controlling the Device Using the Power ButtonPower button  Description Your actionNot lit •The device is turned off, and may or may not be charging.•The device is turned on, but you have turned off the LED.•To turn the device on, press and hold the power button   for two seconds.•[OPTIONAL]: Turn on the LED. See "Enabling and Disabling the LED" on page 74.Lit, flashing (approximately every 4 seconds)The device is turned on, and the LED is enabled. No action required.Lit, flashing (approximately every 30 seconds)The device is in standby (low power) mode.The following are off: LCD, Wi-Fi radio, 3G/4G radios.For more information, see "Standby (Low Power) Mode" on page 57.To exit standby mode:Connect the device to the power adapter or computer, through the USB cable.— or —Press the power button  .Type of press  ResultQuick press •The device leaves standby (low power) mode.•The LCD wakes up (turns on) if it was enabled but dormant. (The LCD turns dark, after a configurable time of inactivity.)•A displayed message is confirmed or acknowledged.•Display of the Wi-Fi network name (SSID) and password is turned off.Quick double-press •The LCD wakes up (turns on) if it was enabled but dormant. (The LCD turns dark, after a configurable time of inactivity.)•The Wi-Fi network name (SSID) and password are briefly displayed. See "Wi-Fi Password Reminder" on page 90.Long press (press and hold for two seconds) The device turns on or off.
Your DeviceRev 1  Oct.10 35LCDIf the LCD is not lit, see "Turning Your Device On" on page 33.Interpreting the LCDThe LCD shows icons and text that reflect the status of the device and your connection.Tip: Most of the LCD icons and messages are also shown on the Virtual Device (page 47) and Mini Window (page 48). See also "Messages Displayed on the Device LCD" on page 119.ASignal strengthB3G/4G statusCAlertsDNumber of Wi-Fi usersEBattery statusFDevice name. Message area.GAmount of data transferred; connection duration. Message area.AB C DEFG
AirCard W802S User Guide36 2400092Mute SwitchThe mute switch is used to turn on or off sounds from the device. The mute switch is located on the side of the device:Tip: You can also disable sounds through the home page. See "Sounds Information and Settings" on page 59.microSD Card SlotYour device supports a microSD™ card (sold separately) for file sharing and transfer or storage. The microSD slot is located on the same side of the device as the USB connector. Your computer recognizes the microSD card as a removable storage device. The device supports microSD cards up to 16 GB.Note: Using microSD cards larger than 16 GB can cause data loss and damage your device.
Rev 1  Oct.10 3733: Installing and Setting Up the DeviceSetting Up the Device1. Install the battery, as described in "Installing the Battery" on page 29.2. Connect the device to the AC charger, as described in "Using the AC Charger with USB Port" on page 32.3. Plug the AC charger into an electrical outlet.4. Important: Charge the device until the battery icon is full ( ).Connecting to the Network1. Ensure you are in the <Carrier_Name> 3G or 4G coverage area (not roaming).2. If you have a LAN connection, disconnect it.3. Ensure your computer's Wi-Fi is turned on.4. If the device LCD displays "Charging", "Charged", or "Powered off", press and hold the power button   for two seconds.5. Wait until the device LCD displays "Connect your computer to Wi-Fi network," followed by the network name (SSID) and password. This may take several seconds.6. On your computer, connect to the Wi-Fi network listed on the device LCD. If you don't know how to do this, see "How Do I Connect to Wi-Fi?" on page 112. After you’ve connected to the Wi-Fi network, the device LCD displays "Open any web page to continue setup."7. Open your Web browser. The "Welcome to your AirCard W802S" window opens.Note: This window displays the administrator password and the address of the device home page. Please remember this information or write it down in a safe place.
AirCard W802S User Guide38 2400092This window provides several options.•To keep the default settings of the device, click one of the following:·The Internet (to start surfing)·My AirCard W802S's home page (to view the device status, customize settings). Proceed to "Using Your Device" on page 43.•To change security settings, click Set up my AirCard W802S.Changing the Password and SettingsDuring the device setup, you can select Set up my AirCard W802S to change the settings for the:•Administrator passwordThis password is used to log in to the home page, where you can view and customize your device settings. The default password is "password". Choose something easy-to-remember (yet not easily guessed by others). If you forget this password, you’ll need to reset the device to its default settings and go through the device setup (as described in "Setting Up the Device" on page 37).Your administrator password must be 1–20 characters long.•Wi-Fi network name (SSID)This name is visible to other Wi-Fi-enabled devices, and is used to identify your Wi-Fi network. The length of the Wi-Fi network name (SSID) depends on other settings of the browser interface. (See the Help bubble that's displayed when you move the cursor to the SSID input field.)•Wi-Fi securityThe default setting is WEP 64 Bit Open. To select another option, click More options. See "Wi-Fi Security Options" on page 39.•Wi-Fi passwordThe maximum length of this field is determined by the Wi-Fi security option (the previous item). (See the Help bubble that's displayed when you move the cursor to the Wi-Fi password field.)If you'll be sharing your Internet connection with others, you'll have to give the Wi-Fi password to others; don't use your banking or other important pass-words. Also, don't use a password that's easily guessed by others.From this window you can also enable the Password Reminder feature, which is useful if you forget the Wi-Fi password. See "Wi-Fi Password Reminder" on page 90.Tip: Help information on each field appears (in a bubble) when you move the cursor into the field.You can display this window any time, by clicking Admin Setup ( ) in the browser interface.After you change the settings and click Submit, the device restarts and displays updated information on its LCD. Follow the instructions on the LCD, and proceed to "Your Device is Now Restarting" on page 40.
Installing and Setting Up the DeviceRev 1  Oct.10 39Wi-Fi Security OptionsIf you click More options (after having clicked Set up my AirCard W802S, during the device setup), a window with four Wi-Fi security options opens.Note: All the devices used with the AirCard W802S personal hotspot must support the selected security type. Going from no security to stronger security, the options are:•NoneNo security (no password is required to access the Wi-Fi network); not recom-mended. Anyone may access your device and use your Internet connection (you are responsible for payment for data usage).•WEP-64 BitLower security. Works with older and newer Wi-Fi devices. Recommended only if any of your devices don't support WPA or WPA2.•WPA-PersonalA strong security standard, supported by most Wi-Fi devices.•WPA2-PersonalA stronger, newer security standard. Limited to newer Wi-Fi devices.If the above options don't meet your requirements, click I don't see what I want....Expanded Wi-Fi Security OptionsIf you display the Security panel of the Wi-Fi tab of the Advanced Settings window or if you click I don't see what I want... (from the Wi-Fi Security Options window during the device setup), a window with an expanded list of Wi-Fi security options opens.Note: All the devices used with the AirCard W802S personal hotspot must support the selected security type. The options are:•NoneNo security (no password is required to access the Wi-Fi network); not recom-mended. Anyone may access your device and use your Internet connection (you are responsible for payment for data usage).•WEP-64 Bit - SharedLower security. Works with older and newer Wi-Fi devices. Recommended only if any of your devices don't support WPA or WPA2.Shared WEP uses the same key for encryption and authentication; some con-sider shared WEP to be less secure than open WEP.•WEP-128 Bit - SharedLower security. Works with older and newer Wi-Fi devices. Recommended only if any of your devices don't support WPA or WPA2.Shared WEP uses the same key for encryption and authentication; some con-sider shared WEP to be less secure than open WEP.
AirCard W802S User Guide40 2400092•WEP-64 Bit - OpenLower security. Works with older and newer Wi-Fi devices. Recommended only if any of your devices don't support WPA or WPA2.Open WEP uses the key for encryption, but not for authentication.•WEP-128 Bit - OpenLower security. Works with older and newer Wi-Fi devices. Recommended only if any of your devices don't support WPA or WPA2.Open WEP uses the key for encryption, but not for authentication.•WPA-Personal - TKIPA strong security standard, supported by most Wi-Fi devices.•WPA-Personal - TKIP/AESA strong security standard, supported by most Wi-Fi devices.•WPA2-Personal - AESA stronger, newer security standard. Limited to newer Wi-Fi devices.•WPA2-Personal - TKIP/AESA stronger, newer security standard. Limited to newer Wi-Fi devices.•WPA/WPA2 Personal (recommended setting)Wi-Fi devices that use either WPA or WPA2 can connect to the device. Sup-ported by most Wi-Fi devices.Your Device is Now RestartingThe "Your device is now restarting" window opens if you've clicked the Set up my AirCard W802S option and then clicked Submit.The changes take effect after the device restarts automatically.It's recommended you write down the following information that's displayed in the window:•Wi-Fi network name•Wi-Fi passwordAs described in the window,1. Wait until the device LCD displays "Connect your computer to Wi-Fi Network".2. Connect your computer to the Wi-Fi network, using the information you've written down. (If you don't know how to do this, see "How Do I Connect to Wi-Fi?" on page 112).3. After the Wi-Fi connection was successfully established, click the Click here text in the window.
Installing and Setting Up the DeviceRev 1  Oct.10 41Activating and Using Your Network ServiceNote: If you're able to connect to 3G, you are already set up to use <Carrier_Name> service on the 3G network; no further action is needed. Proceed to "Using Your Device" on page 43.Before using your device, you must have a <Carrier_Name> wireless network account set up. The process of setting up an account is called activation. When the device starts up, it will detect whether the device has been configured with an account ("preactivated"). If it has not, the activation process starts automatically.In most cases, the activation process will be seamless, not requiring any action from your part; in some cases, you won't even see any activation-related messages displayed on the device LCD.Initiating Activation of Your Device for 3GIn rare cases, the device LCD and the home page may indicate that activation is required:•The LCD displays "3G Activation failed".•The home page displays the alert "3G Activation Required".Note: You will still be able to connect to the Internet, when you have 4G coverage.To activate your device for 3G:1. In the Admin Login section (in the upper left area of the home page), enter the administrator password (1–20 characters/numbers). (The default password is "password".)2. Click OK.3. Click the alerts icon   to display the alert window.4. If more than one alert is available, use the  and   buttons (at the top of the alert window) to browse to the "3G Activation Required" alert.5. In the alert, click Activate now.If the activation fails, contact <Carrier_Name>. See "Contacting Customer Service" on page 111.
AirCard W802S User Guide42 2400092
Rev 1  Oct.10 4344: Using Your DeviceConnecting Through USBTRU-InstallTRU-Install is a Sierra Wireless feature that installs the necessary drivers the first time you connect the device to your Windows or Mac computer through the USB cable. (For details, see "Making a Tethered Connection" below.) An installation CD is not required.By default, TRU-Install is enabled.To change the setting:1. Ensure you're logged in to the home page.2. Click Advanced settings > Device > Basic.3. Select a value for TRU-Install.Requirements for a USB Tethered ConnectionYour device supports a direct connection through a USB cable to a Windows or Mac computer. (This is commonly referred to as a "tethered" connection.)Making a Tethered ConnectionNote: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver (see below). No installation CD is required — the device supports the Sierra Wireless TRU-Install feature.
AirCard W802S User Guide44 2400092Note: If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning message that your computer is running on UPS backup battery and that you should perform a computer shutdown. You can continue with your work. To prevent this message from being displayed, install the device driver (see "Mac", below).Windows1. Ensure the device is turned on.2. Connect the device to your computer through the USB cable.3. If the TRU-Install window is not displayed, in Windows Explorer browse to the  entry (under My Computer), then browse to the Win folder and run Setup.exe.— or —If you’re running Windows Vista and the AutoPlay window opens, click Run setup.exe.4. In the TRU-Install window, click OK.5. Go through the installation of the Sierra Wireless USB driver. (Follow the instructions on the screen.)— or — 1. Using Wi-Fi, connect to the device. See "How Do I Connect to Wi-Fi?" on page 112.2. Ensure you're logged in to the home page.3. Click Advanced settings > Device > Basic.4. In the TRU-Install section, click Windows, to download the .exe file to your computer.5. Run the .exe file, and go through the installation of the Sierra Wireless USB driver. (Follow the instructions on the screen.)Mac1. Ensure the device is turned on.2. Connect the device to your computer through the USB cable.3. In the window that appears, double-click the .pkg file.4. Go through the installation of the Sierra Wireless USB driver. (Follow the instructions on the screen.)5. When prompted for your password, enter your Mac password.— or — 1. Using Wi-Fi, connect to the device. See "How Do I Connect to Wi-Fi?" on page 112.2. Ensure you're logged in to the home page.3. Click Advanced settings > Device > Basic.4. In the TRU-Install section, click Mac OS X, to download the file to your computer.
Using Your DeviceRev 1  Oct.10 455. If the "Welcome to the Sierra Wireless Driver Installer" window isn’t automati-cally displayed, double-click the file that you’ve downloaded.6. In the "Welcome to the Sierra Wireless Driver Installer" window, click Continue.7. Follow the instructions on the screen.Connecting the Device to Your Computer1. Insert the larger (USB) end of the USB cable into your computer.2. Insert the other (Micro B) end of the USB cable into the USB connector on the side of the device.Browser Interface Home PageThe home page is the entry page of the browser interface that lets you:•Display status information for your device and your data connection.•Launch and end a network connection•Change the settings for your device and your data connections (if you're logged in).•Access additional resources (the user guide and the Important Information document).AB CDEF
AirCard W802S User Guide46 2400092Displaying the Home Page of the DeviceNote: You can display the home page only when your device is turned on and you have established a connection to it (through Wi-Fi or through the USB cable).To display the home page, type one of the following in the address bar of your Web browser:•http://<Carrier_Name>•SSID value (field in Advanced settings > Wi-Fi > Network and also in Advanced settings > Router > LAN).Note: If you're using the Google Chrome Web browser, after typing in the address bar, press the Down Arrow key and then the Enter key. (If you press only the Enter key, a Google search is started, using the information you typed in.)If your Web browser displays an error message, see "Cannot Display the Home Page" on page 122.AWhen you click an icon or the text next to it, a window opens to the right (see the screenshot on page 53). The window contains additional status information and, if you're logged in, commonly-used configurable settings.See "Vertical Row (of Icons and Text)" on page 52.BUse this area to enter the administrator password and log in. When you're logged in, you can change settings.See "Logging On as an Administrator" on page 47.CClicking one of these buttons displays a window or a menu. See "Buttons Along the Top of the Home Page" on page 60.DThis is the Virtual Device; it reflects the status of your AirCard W802S personal hotspot. If you click the image, a movable Mini Window is opened.See "Virtual Device" on page 47 and "Mini Window" on page 48.EA handy way to turn the device off, especially if, for example, you're in an airplane before takeoff, and the device is in your overhead bag.Available only if you're logged in.FDisconnects a connection, or connects (if currently there's no connection).Available only if you're logged in.
Using Your DeviceRev 1  Oct.10 47Logging On as an AdministratorYou don't need to log in to access and use the home page. However, when you're logged in:•Additional information appears in the window that appears when you click an item on the left side of the home page. See "Vertical Row (of Icons and Text)" on page 52.•You can access the Advanced Settings window, where you can modify additional settings.•You can rerun the device setup, if required (Admin Setup []).•You can install updates.To log in:1. Ensure that nobody else is already logged in — other people can use the home page at the same time, but only one user can be logged in.2. In the Admin Login section (in the upper left area of the home page), enter the administrator password (1–20 characters/numbers). (The default password is "password". It's recommended you change the password, if you haven't already.)3. Click OK.After a certain time, you will be automatically logged off (timeout security feature), unless you select Remember me (below the password field). For more information, see "Automatic Login ("Remember Me")" on page 77.Virtual DeviceThe right half of the home page contains an image of your device.This is a "virtual device" — it reflects most of the icons and text displayed on the real device.
AirCard W802S User Guide48 2400092Mini WindowIf you click the virtual device on the home page, the Mini Window opens — an image of the device in a separate Web browser window.Similar to the virtual device, the Mini Window reflects most of the icons and text displayed on the real device.To save space on your monitor, you can close the home page and move the Mini Window to the side of your monitor. Then you can use the window to keep an eye on the status of your device and connection. (To reopen the home page, click the Home link.)If you're logged in, the window has a Connect or Disconnect button, and a Power Off button.Turning Your Device OffFrom the Home page:1. Ensure you're logged in to the home page.2. Click Power Off (below the Virtual Device).From the Mini Window:1. Ensure you're logged in to the home page.2. Click Power Off.From the device:1.  Press and hold the power button    for 2 seconds. Note: You can turn the device on only by using the device power button.
Using Your DeviceRev 1  Oct.10 49AlertsDisplaying AlertsThe alerts icon   indicates whether there are any alerts (messages that require your attention).The icon is on the left side of the home page.Click the icon to display the Alert window. If more than one alert is available:•The higher priority alert opens.•When you close an alert, the next alert opens.•You can use the  and   buttons (at the top of the alert window) to view other alerts.The options and instructions shown in the alert window depend on the alert event. Please read the instructions carefully. They may state, for example, that you have to reconnect to Wi-Fi after an update is installed.3G Activation RequiredIf only 3G coverage is available, you won't be able to connect to the Internet until 3G activation has been completed.To activate 3G on your device:1. Ensure you have 3G coverage.2. In the Admin Login section (in the upper left area of the home page), enter the administrator password (1–20 characters/numbers). (The default password is "password".)3. Click OK.4. Click the alerts icon   to display the alert window.5. If more than one alert is available, use the  and   buttons (at the top of the alert window) to browse to the "3G Activation Required" alert.6. In the 3G Activation Required alert window, click Activate now. (Activation is then performed over the network; no user interaction is required.)•If activation is successful, "Activation complete!" is displayed. You can now connect to the 3G network. If the connection is not established automatically, click Connect on the home page or Mini Window.•If activation was not successful, "Activation failed" is displayed. Retry the activation. If it is not successful, prepare the following, and contact <Carrier_Name>:·Your billing information.·ESN of the device (displayed on the packaging, on the device [under the battery], and at Advanced settings > Device > About).
AirCard W802S User Guide50 24000923G Network Update AvailableThe 3G Network Update Available alert appears if a PRL update or 3G profile update is available for your device. The update may improve your 3G network service.Note: During installation of the update:• DO NOT turn off or unplug the device.• Your 3G connection won’t be available. (Your 4G connection won't be affected.)To install the update:1. Ensure you have 3G coverage.2. In the Admin Login section (in the upper left area of the home page), enter the administrator password (1–20 characters/numbers). (The default password is "password".)3. Click OK.4. Click the alerts icon   to display the alert window.5. If more than one alert is available, use the  and   buttons (at the top of the alert window) to browse to the "3G Activation Required" alert.6. In the 3G Network Update Available alert window, click Update now.SD Card ErrorIf you're having problems reading from the microSD card, or if the SD Card Error alert window opens or the device LCD displays "SD Card error", try the following:1. Remove and reinsert the microSD card.2. If the card is still not working, try it in the microSD slot of another computer.If it works in the other device, the card slot on your AirCard W802S personal hotspot may have a problem.If the card doesn’t work in the other computer, try one of the following:· Use a different microSD card.·Reformat your card.Note: The formatting procedure erases all the data on the microSD card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the microSD card.
Using Your DeviceRev 1  Oct.10 51Software Update AvailableThe update may improve performance and add or modify features.Note: During installation of the update, your Internet and Wi-Fi connections won’t be available.When the installation is complete, you will need to reconnect to Wi-Fi.To install the update:1. Ensure your device is connected to the power adapter or computer, through the USB cable.Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. See "Making a Tethered Connection" on page 43.2. In the Admin Login section (in the upper left area of the home page), enter the administrator password (1–20 characters/numbers). (The default password is "password".)3. Click OK.4. Click the alerts icon   to display the alert window.5. If more than one alert is available, use the  and   buttons (at the top of the alert window) to browse to the "3G Activation Required" alert.6. In the Software Update Available alert window, click Update Options.7. Read the information in the Software Installation Options window.8. To install the updates, click Download and install now.— or —If you are not in a strong signal area, make a note of the URL displayed in the window and click I’ll get the update later. At a later time, access the URL to download the update to your computer, and then "Upgrade Firmware From a File" on page 67.9. When the installation is complete, reconnect to Wi-Fi. See "How Do I Connect to Wi-Fi?" on page 112.Your Network ConnectionLaunching Your Network ConnectionAfter the device powers on and boots up, a connection to the 3G/4G network is launched automatically, unless you've disabled Connect Automatically.You will need to manually launch a connection if:•The connection was not successful.•You’ve disabled auto-connect.• You’ve manually ended a connection (by clicking Disconnect).
AirCard W802S User Guide52 2400092To launch a connection:•Click Connect on the Virtual Device on the home page (you must be logged in).— or —Click Connect in the Mini Window (you must be logged in).— or —If the device LCD displays "Disconnected from 3G/4G network. Connect now?", press the power button   on the device.Sharing Your ConnectionFor others to share your network connection:1. Provide the Wi-Fi network name and password to them. 2. On their computer, users must connect to the Wi-Fi network of the AirCard W802S personal hotspot. See "How Do I Connect to Wi-Fi?" on page 112.Ending Your Network Connection1. Ensure you're logged in to the home page.2. Click Disconnect on the Virtual Device or in the Mini Window. See "Virtual Device" on page 47 and "Mini Window" on page 48.Note: The Wi-Fi connection is still available, so users can, for example, share files by using a microSD card.Vertical Row (of Icons and Text)The left part of the home page has a vertical row of icons and text, starting with the signal strength indicator  .
Using Your DeviceRev 1  Oct.10 53Most of these icons are also shown on the physical device and Virtual Device (page 47). Hover the mouse over an icon; the corresponding icon on the Virtual Device is highlighted.If you click an icon or the text, a window opens with additional information, as shown in the following screenshot.If you're logged in, the window may also display configurable settings.Tip: A more complete set of configurable settings is available in the Advanced Settings window. See "Advanced Settings" on page 60.Signal InformationClick the icon to display the Signal Quality window. The window displays:•The active network: the network that is currently being used for your data connection. For example: "3G (EVDO Rev A)".•3G or 4G status: ·Connection status. For example: "Connected".·Brief description of the signal strength. For example: "Good signal (60%)".Icon DescriptionNo signalVery weak signal... The number of bars reflects the signal strength: the more bars, the stronger the signal.Excellent signal
AirCard W802S User Guide54 2400092·Tables that show the coverage type, RSSI, and Ec/Io (for 3G) or CINR (for 4G).RSSI reflects the signal strength of the network.Ec/Io is a dimensionless ratio of the average power of a channel, typically the pilot channel, to the total signal power.CINR stands for Carrier to Interference-plus-Noise Ratio, and is a measurement of signal effectiveness.The first table also shows the type(s) of 3G service you have: 1X, 1xEV-DO, or both. (To determine whether you have EV-DO Rev. 0 or Rev. A service, use the text near the 3G icon; see "Mobile Broadband Information and Settings" on page 54.)See also "Improving Signal Strength" on page 114.Mobile Broadband Information and SettingsThe 3G or 4G icon indicates the service and connection state. Note that only one icon is shown (the active network).The text next to the icon displays the connection status, for example: "No service", or "3G (EVDO Rev A)".Click the icon or text to display the Mobile Broadband Information window. The window displays:•The active network: the network that is currently being used for your data connection. For example: "4G" or "3G (EVDO Rev A)".•3G and 4G status: ·Connection status. For example: "Connected".·Brief description of the signal strength. For example: "Good signal (60%)".•Connection Preferences (if you're logged in).Configuring the 3G/4G Connection PreferencesThe value determines which network(s) to connect to, and in what order:•4G Preferred — Connection can be established to either 3G or 4G; if both are available, 4G is used. This setting is recommended if your service provider has no data limit for 4G, but does for 3G, or you want to take advantage of the faster data transfer speeds of 4G.•3G Preferred — Connection can be established to either 3G or 4G; if both are available, 3G is used.•4G Only — Connection can be established only to 4G.•3G Only — Connection can be established only to 3G.Icon Description or  You have no service. Try the suggestions in "Cannot Connect to the 3G/4G Network" on page 123. or  You have service but are not connected. or  You have service and are connected.
Using Your DeviceRev 1  Oct.10 55If you don’t have 4G coverage, you can save power by selecting "3G Only".To automatically connect to the network upon loss of connection or when the device powers on, select Connect Automatically. 3G Roaming Information and SettingsThe roaming indicator shows whether you are roaming. The text near the icon may indicate additional details.Note: Roaming on 4G is not supported.Click the icon to display the 3G Roaming Information window. The window displays:•Roaming status.•Allow 3G roaming field (if you're logged in).·If you select this field, you can roam and connect when outside of <Carrier_Name> coverage, but additional charges may occur. (To roam outside of North America, you must also select Allow international access.)·If you do not select this field, you can connect only when you're inside the <Carrier_Name> coverage area.•Allow international access field (if you're logged in, and subject to feature avail-ability) — allows roaming outside of North America.·If this field is displayed but not available, select Allow 3G roaming.Alert InformationThe alerts icon indicates whether there are any alerts (situations that require your attention).Note: To view alert information, you must be logged in. New alerts are checked upon device power-up. That is, if an event occurs, you won't be notified until the device is restarted.The text next to the icon indicates the number of alerts.Click the icon or text to display the Alert window.Icon DescriptionNot roamingRoaming [flashing] Enhanced roaming indicatorIcon DescriptionNo alerts are available.One or more alert is available.
AirCard W802S User Guide56 2400092For more information, see "Alerts" on page 49.Wi-Fi Users Information and SettingsThe Wi-Fi users icon shows how many Wi-Fi users are connected to the device.Click the icon to display the Connected Users window.Connected User InformationWhen you're logged in, the Connected Users window shows a table with information on computers currently connected to the device.A row may optionally show one or both of these icons:• — The user of this computer is logged in as administrator.• — This computer is connected to the device through the USB cable.MAC Address — Each wireless device has a unique MAC address (assigned by its manufacturer). On a Windows PC, the MAC address is called the "physical address"; on a Mac, it is called the "Ethernet ID". See "Finding the MAC Address" on page 117.Block — Used to block the computer's access to the device. You might want to do this if:•You don't recognize a listed computer.•You have lots of data to transfer (you want to be the sole user of the bandwidth).•You're approaching the data limit on your account.Note: You cannot block the administrator. (The row for the administrator has the   icon).Max Wi-Fi users — Limits the number of Wi-Fi users that can connect to the device. A smaller number improves performance and security.Disable Wi-Fi when connected via USB — Turns off the Wi-Fi of the device when connected to a computer through the USB cable. Only this computer will be able to use the device.Icon DescriptionNo Wi-Fi users are connected. (One user is connected via USB).One user is connected via Wi-Fi.The number indicates how many Wi-Fi users are connected.
Using Your DeviceRev 1  Oct.10 57Battery Information and SettingsThe battery icon indicates the state of the battery of the device.The text next to the icon displays additional information, for example, the charging status (% remaining or % complete).Tip: You can also check the battery icon from the Home page, Mini Window, and Device LCD.Click the icon to display the Battery Information and Settings window.When you're logged in, you can set the behavior for when the device is:•Battery or USB powered. Choose one of the following: ·Better battery life — At the cost of shorter Wi-Fi range.·Longer Wi-Fi range — At the cost of shorter battery life.•AC powered. Choose one of the following:·Longer Wi-Fi range·Shorter Wi-Fi range — You have a designated wireless area and you need to minimize the effect of your network on other networks in the vicinity.Standby (Low Power) ModeWhen the device is in standby (low power) mode, the 3G/4G modem radios, the Wi-Fi radio, and the LCD are off, and the power button   is flashing.When you're logged in, you can set how soon the device goes into standby mode when no Wi-Fi users are connected to it (Standby Timer).You can specify settings for battery power and AC power.Note: This setting has no effect when the device is connected to a computer through the USB cable.Icon DescriptionBattery level is critical. Charge the device immediately. See "Charging the Device" on page 31.No battery; connected to an electrical outlet (through the power adapter).Connected to USB. Battery is either charging, or is not inserted.Charging through the power adapter.Battery is low. Charge the device. See "Charging the Device" on page 31.... The more bars are shown, the more the battery is charged.Battery is charged.
AirCard W802S User Guide58 2400092To exit standby mode:•Connect the device to the power adapter or computer, through the USB cable.— or —Press the power button  .Internet Connection InformationNote: Data usage amounts are approximate and should not be used for billing purposes. For accurate data usage amounts, check with <Carrier_Name>.Click the data icon   to display the Internet Connection Information window. The window displays:•Data statistics for the current connection session: ·Data sent·Data received·Total transferred·Session duration•The WWAN IP address of the device — the external IP address of the modem (3G or 4G) — that is, the IP address of the modem as seen from the Internet.Viewing and Configuring Detailed Internet Connection InformationWhen you're logged in, the Internet Connection Information window displays a table showing data use:•In the currently billing cycle. These numbers get automatically reset to 0 on the day selected in the Starts on day list.•Over the lifetime of the device.•By network (3G/4G), and by sent/received/total.From this window you can:•Reset the data usage figures for the current billing cycle. (Click Reset.)•Change the start day of the billing cycle (in the Starts on day list).microSD Card Information and SettingsThe text next to the icon indicates whether the card is:•Enabled•Detected•Accessible by all ("shared") or only the administrator•Accessible with or without a password (security)Click the icon to display the SD Card Information and Settings window. The window displays:•The card status (see the above list)•Storage capacity of the card, and space available
Using Your DeviceRev 1  Oct.10 59When you're logged in, you can:•Enable or disable the microSD card slot. See "Enabling the microSD Card Slot" on page 62.•Set up access to the card. See "Setting Up Access to the microSD Card" on page 62.Sounds Information and SettingsThe sounds icon ( ) shows whether the device speaker is on.Click the icon to display the Sounds window. The window displays:•Status of the device speaker (on or off).•If you're logged in: check boxes to enable or disable sounds for the following events:·Internet connected·Internet disconnected·Low battery — Useful as a reminder to charge the device.·System alerts — When you hear the device beep, you can then use the device LCD or the Alerts window to get information about the alert. See "Alert Information" on page 55.Note: System alerts include several types of events, for example:• Critical battery• Critical temperature• Software update available• Network update available• Routing hardware settings reset• Device startup failure·Wi-Fi user has joined — Useful, for example, to detect an unwelcome Wi-Fi user if you're the only one using the device.·Wi-Fi user has left·Last user has left — When you hear the device beep, you can turn off the device, if nobody will be using it for awhile.Tip: You can also disable all sounds through the mute switch on the device. See "Mute Switch" on page 36.If you've enabled the sounds through the home page, but there are no sounds when an event occurs, check the position of the Mute switch.Icon DescriptionThe device speaker is on.The device speaker is off.
AirCard W802S User Guide60 2400092Home Page ButtonsButtons Along the Top of the Home PageThe top horizontal part of the home page has the following areas and buttons:•Admin Login. See "Logging On as an Administrator" on page 47.•Admin Setup — Rerun the device setup, for example, after you've reset the software to default settings. See "Welcome to Your Device Window - Select an Option" on page 110.•Advanced settings. See "Advanced Settings" on page 60.•Support. See "Support Button" on page 60.•Feedback — Send your comments on the device. See "Feedback" on page 61.•Help — Open the Help system, display the important information booklet, or download the user guide.Admin Setup ButtonThis button displays a window where you can change the administrator password, Wi-Fi network name (SSID), Wi-Fi security type, and Wi-Fi password.For more information, see "Welcome to Your Device Window - Select an Option" on page 110.Advanced SettingsFrom the Advanced Settings window you can configure all the settings of the device and the browser interface.The Advanced Settings window has the following tabs; each tab has several panels.•Device tab. See "Device Tab" on page 78.•WAN tab. See "WAN Tab" on page 82.•Wi-Fi tab. See "Wi-Fi Tab" on page 84.•Router tab. See "Configuring the Router Tab" on page 95.For help on a tab, click Help ( ). For most fields and buttons, contextual (field-level) Help appears to the right of the window, when you move the cursor over the item. For more information, see "Contextual Help in the Advanced Settings Window" on page 111.Accessing the Advanced Settings Window1. Ensure you're logged in to the home page.2. Click Advanced settings (). Support ButtonThe Support button opens, in a new Web browser window (or tab), the online support site for your device.Note: This button is available only when you're connected to the Internet.
Using Your DeviceRev 1  Oct.10 61FeedbackThe Feedback button opens, in a new Web browser window (or tab), the online feedback site for your device.Note: This button is available only when you're connected to the Internet.Help ButtonThis button displays a menu with options to:•Display the online Help.•Download the user guide.•View the important information booklet. This booklet contains warranty and other information.Buttons Below the Virtual DeviceNote: The buttons appear only when you're logged in.Connect/Disconnect ButtonThis button disconnects a connection, or connects (if currently there's no connection).Power Off ButtonThis button turns the device off.Note: You can turn the device on by using the device power button.Using the microSD CardBefore Using the microSD Card Slot1. Enable the slot. See "Enabling the microSD Card Slot" on page 62.2. Set up access to the slot. See "Setting Up Access to the microSD Card" on page 62.3. [OPTIONAL]: Rename the microSD Shared Folder Name. See "microSD Shared Folder Name" on page 62.4. Inform others how they can access the card. See "Accessing the microSD Card" on page 64.
AirCard W802S User Guide62 2400092Enabling the microSD Card SlotBefore computers can recognize the microSD card, you must enable the microSD slot on the device.1. Ensure you're logged in to the home page.2. In the SD Card Information and Settings window, select Enable SD Card. (See "microSD Card Information and Settings" on page 58.)— or —From Advanced settings > Device > microSD card, in the SD-Card Slot section select Enable.Setting Up Access to the microSD CardIf you've enabled access to the microSD card, you must also specify whether a username and password are required to access the card.1. Ensure you're logged in to the home page.2. In the SD Card Information and Settings window or from Advanced settings > Device > microSD card, under Username and Password Security, select one of the values:·To have no security, select None.Anyone can use the card; no username or password is required.·To allow only the administrator to use the card, select Administrator Only.When prompted for the username (when you try to use the card), enter "admin". For the password, enter the home page login password.·To allow non-administrators to use the card, select Administrator + Guest.3. If you've selected Administrator + Guest:a. [OPTIONAL]: Change the Set Guest Username and Set Guest Password fields (up to 20 characters each; spaces are allowed).b. Give the guest username and password to people whom you want to allow access to the card.microSD Shared Folder NameYou can optionally change the name of the folder that the microSD card shows up as (in the file browser program); the default folder name is "shared".1. Ensure you're logged in to the home page.2. Click Advanced settings > Device > MicroSD card.3. In the MicroSD Shared Folder Name field, type the new name.You can use up to 32 letters, numbers, and spaces in any combination.For information on how this folder name is used, see "Accessing the microSD Card" on page 64.
Using Your DeviceRev 1  Oct.10 63Inserting a microSD CardTo insert the microSD card:1. Gently flip open the tab labelled "microSD" on the side of the device.2. Gently insert the microSD card (label facing up) into the slot on the side of the device, until the microSD card clicks into place.Note: If your microSD card has not been formatted, or is in a format that your computer does not recognize, you may be prompted to format the microSD card. The formatting procedure erases all the data on the microSD card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the microSD card.3. Check the status of the microSD card. See "microSD Card Information and Settings" on page 58.Removing a microSD Card1. Ensure you and other users have completed any file transfers.2. Gently flip open the tab labelled "microSD" on the side of the device.3. Using your fingernail or a thin blunt object, gently press the microSD card in and then release; it should partially pop out of its slot, as shown in the drawing above. 4. Remove the microSD card and store it in a safe place.5. Close the tab over the microSD slot of the device.
AirCard W802S User Guide64 2400092Accessing the microSD CardIf the microSD slot is enabled, an inserted card appears in your file browser as a shared network drive.The way to access the card varies, depending on your operating system.Note: In the information that follows, <Hostname> is the value of the Hostname field (in Advanced settings > Wi-Fi > Network and also in Advanced settings > Router > LAN).Windows1. In Windows Explorer or Internet Explorer, type one of the following:·\\<Carrier_Name>\·\\<Router IP address>\ (field in Advanced settings > Router > LAN)For example: \\192.168.0.1\·\\<Hostname>\For example: \\MyDeviceName\— or —From the Windows start menu, click start > Run, and then type one of the fol-lowing:·\\<Carrier_Name>\·\\<Hostname>\2. Double-click the shared folder.Mac1. In Finder, select Go > Connect to Server.2. Type one of the following: ·smb://<Carrier_Name>/·smb://<Router IP address>/·smb://<Hostname>/3. When prompted, select the shared drive as the folder to mount.Linux1. Open the run menu (Alt+F2) or a file browser, and type one of the following:·smb://<Carrier_Name>/·smb://<Router IP address>/·smb://<Hostname>/2. Double-click the shared folder.Other operating systemsPlease see the user documentation for your operating system or computer.If security has been enabled for the microSD card, you will be prompted to enter the username and password for the microSD card. (See "Setting Up Access to the microSD Card" on page 62).
Using Your DeviceRev 1  Oct.10 65UpdatesNote: If a software update, 3G network update, or 3G profile update is available, the device LCD displays a message, and an alert is available from the home page. See "Software Update Available" on page 51 and "3G Network Update Available" on page 50.The update may improve performance and add or modify features. The updates may include the following: •Device firmware•3G network update•The browser interface•Help files•Other filesYou can:•Manually check for updates. See "Manually Checking for Updates" on page 66.•Set the browser interface to automatically check for updates. See the next section.Automatically Checking for UpdatesTo specify how often the browser interface checks for updates:1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Basic.4. In the Check for Updates list, click an option.Note: If Check  for Updates is not available, your device supports the Guaranteed Update feature, which automatically  checks  for updates, at a pre-determined frequency. This feature requires 4G coverage.Tip: When updates are available, an alert is shown in the browser interface. See "Alert Information" on page 55.
AirCard W802S User Guide66 2400092Manually Checking for UpdatesNote: During installation of the update:• DO NOT turn off or unplug the device.• Your Wi-Fi and Internet connections won’t be available.When the installation is complete, you will need to reconnect to Wi-Fi. (See "How Do I Connect to Wi-Fi?" on page 112).Checking for updates1. Log in to the home page.2. Ensure you're connected to 3G/4G.3. Click Advanced settings().4. Click Device > Basic.5. Click Check for updates now. (The message next to the button indicates whether updates are available.)Installing the updatesIf updates are available, after you've manually checked for updates:1. Ensure your device is connected to the power adapter or computer, through the USB cable.Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. See "Making a Tethered Connection" on page 43.2. Click Update options.3. Read the information in the Software Installation Options window.4. To install the updates, click Download and install now.— or —If you are not in a strong signal area, make a note of the URL displayed in the window and click I’ll get the update later. At a later time, access the URL to download the update to your computer, and then follow the steps in "Upgrade Firmware From a File" on page 67.5. When the installation is complete, reconnect to Wi-Fi. See "How Do I Connect to Wi-Fi?" on page 112.
Using Your DeviceRev 1  Oct.10 67Upgrade Firmware From a FileUse this option when you have an updated firmware file that you've, for example, downloaded from the <Carrier_Name> or Sierra Wireless website.Note: During installation of the update:• DO NOT turn off or unplug the device.• Your Wi-Fi and Internet connections won’t be available.When the installation is complete, you will need to reconnect to Wi-Fi. (See "How Do I Connect to Wi-Fi?" on page 112).To upgrade the device firmware from a file:1. Log in to the home page.2. Ensure Disable Wi-Fi when connected via USB is selected. See "Disabling Wi-Fi When Connected Through USB" on page 93.3. Ensure your device is connected to the power adapter or computer, through the USB cable.4. Click Advanced settings ().5. If you want to later confirm that the upgrade was successful, write down the current version information (shown in Device > About):·Software version·Firmware version (in the 3G section)·Firmware version (in the 4G section)6. Click Device > Basic.7. [OPTIONAL]: Save the current configuration (recommended).a. Click Export.b. Save the file. Note the filename and path.8. Click Browse next to the Update Firmware From File field, and click the firmware file to upload to the device.9. Click Update.Please wait while the upgrade occurs; this may take several minutes. The device LCD shows the upgrade status. The device will restart (possibly sev-eral times).Once the upgrade is complete, the LCD device shows the usual icons and text (for example, the device name).10. Compare the current version information (in Device > About) to the values you wrote down in step 5 to confirm that the upgrade was successful.11. If you've saved the current configuration, reload it.a. Click Browse next to the Import Router Settings field, and click the file you've saved.b. Click Import.12. Reconnect to Wi-Fi. See "How Do I Connect to Wi-Fi?" on page 112.
AirCard W802S User Guide68 2400092Viewing Device Information1. Log in to the home page.2. Click Advanced settings ().3. Click Device > About.Note: 4G information is not available if WAN mode is "3G only". (WAN mode is in Advanced settings > WAN > Setup.)The following information is displayed:•Model Number•Manufacturer•Software Version.Firmware version for the routing hardware component of the device.•Activation Status. 3G activated, or not activated.•Activation Date. Date that the 3G modem was first activated.•Network Operator. The carrier that your device was activated for.•Wi-Fi Firmware Version•Router PRI Version.PRI version for the routing hardware component of the device. The PRI (Prod-uct Release Instructions) is a file that contains the settings used to configure wireless products for a particular service provider, customer, or purpose.•ESN or MEID (3G).The ESN (Electronic Serial Number) is the unique first-generation serial num-ber assigned to the 3G component of the device.The MEID (Mobile Equipment Identifier) is the unique second-generation serial number assigned to the 3G component of the device.•PRI Version.PRI version of the 3G component of the device. The PRI (Product Release Instructions) is a file that contains the settings used to configure wireless products for a particular service provider, customer, or purpose.•MSID (Mobile Station ID)The MSID is also known as IMSI (International Mobile Station Identity) — an identifier of a device on the 3G network.•PRL Version.The PRL (Preferred Roaming List) is an account configuration item set by your service provider. It controls the radio channels and network carrier used by the 3G modem. An updated PRL may improve your 3G network service.•Firmware Version. Firmware version of the 3G component of the device.
Using Your DeviceRev 1  Oct.10 69•MAC Address.MAC address of the 4G module. Each wireless device has a unique MAC address (assigned by its manufacturer).•Firmware Version.Firmware version of the 4G component of the device.The window also has buttons to:•Save the information to a text file.•Reset the 3G/4G configuration of the device to default settings. See "Resetting the 3G/4G Configuration to Default Settings" on page 94.Reset ButtonThe reset button is inside the hole located below and to the right of the battery compartment as shown below.For information on using this button, see "Restarting the Device" on page 70 and "Resetting the Software to Default Settings (Through the Reset Button)" on page 105.Reset button
AirCard W802S User Guide70 2400092Restarting the DeviceTip: Alternatively, you may be able to restart the device by pressing and holding the power button   on the device for three to four seconds.If the device or the home page seems to stop responding, you can reset (restart) the device:1. Remove the battery compartment cover.2. Find the small hole below and to the right of the battery compartment. The reset button is inside this hole.3. Insert a thin object (for example, the end of a paper clip) into the hole, and lightly press on the bottom of the hole for about a second).Reset button
Using Your DeviceRev 1  Oct.10 714. Replace the battery compartment cover.
AirCard W802S User Guide72 2400092
Rev 1  Oct.10 7355: SettingsPower SettingsBattery and USB Power SettingsYou can specify the settings for battery and USB power:•Better battery life — At the cost of a shorter Wi-Fi range. •Longer Wi-Fi range — At the cost of a shorter battery life.To choose an option:1. Ensure you're logged in to the home page.2. Click the battery icon  . The Battery Information and Settings window opens.— or —Click Advanced settings > Wi-Fi > Network.3. Select an option in the Battery or USB Powered section.AC Power SettingsYou can specify the settings for AC power:•Longer Wi-Fi range•Shorter Wi-Fi rangeTo choose an option:1. Ensure you're logged in to the home page.2. Click the battery icon  . The Battery Information and Settings window opens.— or —Click Advanced settings > Wi-Fi > Network.3. Select an option in the AC Powered section.Configuring the LCDTurning the LCD On or Off1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Display.
AirCard W802S User Guide74 24000924. Set the LCD Backlight field to On or Off. (Off helps prolong the battery life, but you can't check the LCD for status icons and messages.)Setting the LCD TimeoutTip: Alternatively, you can permanently turn off the LCD, in which case it will never become lit and will not display text and icons. See "Turning the LCD On or Off" on page 73.To set the amount of time, after which the LCD of the device temporarily turns off:1. Ensure you're logged in to the home page.2. Click Advanced settings > Device > Display.3. Ensure LCD Backlight is set to On.4. In the Turn Off Backlight list, click a value. (A smaller value helps prolong the battery life.)Note: The LCD turns on if an important system event occurs.Setting the LCD Brightness1. Ensure you're logged in to the home page.2. Click Advanced settings > Device > Display.3. Ensure LCD Backlight is set to On.4. Select a value for On Battery/USB Power. (A lower brightness prolongs the battery life.) 5. Select a value for On AC Power. Enabling and Disabling the LEDThe power button   on the device acts as an LED/status indicator, and may or may not be lit. For more information, see "Using the Power Button to Determine the Device State" on page 34.To enable or disable the lighting of the power button  :1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Display.4. Set the Power Button LED field to On or Off.
SettingsRev 1  Oct.10 75SoundsEnabling and Disabling SoundsYou can enable or disable sounds of the device through:•The mute switch on the device (disables all sounds). See "Mute Switch" on page 36.•The browser interface (selectively disables sounds). See "Sounds Information and Settings" on page 59 and "Enabling and Disabling Sounds for Specific Events" on page 75.Enabling and Disabling Sounds for Specific Events1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Sounds.4. Next to each of the event types, select Enable or Disable.Sounds for the following events can be individually enabled or disabled:•Low BatteryUseful as a reminder to charge the device. In the Alert When list, you can select a battery level to trigger the alert.•System AlertsWhen you hear the device beep, use the device LCD or the Alerts window to get information about the alert. See "Alert Information" on page 55.Note: System alerts include several types of events, for example:• Critical battery• Critical temperature• Software update available• Network update available• Routing hardware settings reset• Device startup failure•Internet Connected•Internet Disconnected•Wi-Fi User Has JoinedUseful, for example, if you're the only one using the device, to detect an intruder.•Wi-Fi User Has Left•Last User Has LeftYou can turn off the device if nobody will be using it for a while.
AirCard W802S User Guide76 2400092Low Battery AlertYou can set an alert to sound when the battery level is low.Setting the Alert From the Home Page1. Ensure you're logged in to the home page.2. Click the Sounds icon ( ).3. In the Sounds window, select Low battery.Setting the Alert From the Advanced Settings Window1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Sounds.4. For the Low Battery field, select Enable.5. In the Alert When list, click a battery level to trigger the alert.Critical Battery Level AlertYou can enable an alert to sound when the battery level is critical (that is, dangerously low).1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Sounds.4. For the System Alerts field, select Enable.Note: System alerts include several types of events, for example:• Critical battery• Critical temperature• Software update available• Network update available• Routing hardware settings reset• Device startup failure
SettingsRev 1  Oct.10 77Login SettingsChanging the Administrator PasswordNote: If you forget the Admin login password, you’ll need to reset the device to its default settings and go through the device setup. See "What Do I Do if I Forgot the Adminis-trator Password?" on page 113.1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Basic.4. In the Admin Password field, type the new password (1–20 characters/numbers).Automatic Login ("Remember Me")If you enable automatic login:•Anyone who uses the computer will automatically be logged in to the home page (as long as no one else has already logged in from another computer); entering the administrator password is not required.•The timeout security feature is disabled — you will never be automatically logged off.To enable automatic login:1. From the computer that you want to enable automatic login, log in to the home page.2. In the login area, select the Remember me check box.You can repeat the above steps on other computers; however, since only one administrator can be logged in at a time, only the first person to display the home page will be logged in.Viewing Computers That Are Set to Automatically Log In as Administrator1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Basic.4. Next to Remember Me Client List, click show list.Disabling Automatic Login For a Specific Computer1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Basic.4. Next to Remember Me Client List, click show list.
AirCard W802S User Guide78 24000925. In the row for the computer that you want to disable automatic login, click Remove.Advanced SettingsFrom the Advanced Settings window you can configure all the settings of the device and the browser interface.The Advanced Settings window has the following tabs; each tab has several panels.•Device tab. See "Device Tab" on page 78.•WAN tab. See "WAN Tab" on page 82.•Wi-Fi tab. See "Wi-Fi Tab" on page 84.•Router tab. See "Configuring the Router Tab" on page 95.For help on a tab, click Help ( ). For most fields and buttons, contextual (field-level) Help appears to the right of the window, when you move the cursor over the item. For more information, see "Contextual Help in the Advanced Settings Window" on page 111.Accessing the Advanced Settings Window1. Ensure you're logged in to the home page.2. Click Advanced settings ().Device TabBasic Panel1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Basic.From this window, you can view and adjust settings, or perform the following actions:•Admin Password — Login password. See "Changing the Administrator Password" on page 77.•Remember Me Client List — View a list of computers that are set to automati-cally log in. See "Automatic Login ("Remember Me")" on page 77.•Help for Advanced Settings — Enable or disable contextual Help in the Advanced Settings window. See "Contextual Help in the Advanced Settings Window" on page 111.•Import Router Settings — Import configuration settings. See "Importing Settings" on page 107.• Export Router Settings — Export configuration settings. See "Exporting Settings" on page 107.•Update Firmware From File. See "Upgrade Firmware From a File" on page 67.
SettingsRev 1  Oct.10 79•Standby Timer on Battery or USB and On AC Power — Enable standby (low power) mode. See "Standby (Low Power) Mode" on page 57.•Check for Updates automatically and Check for updates now. See "Automatically Checking for Updates" on page 65 and "Manually Checking for Updates" on page 66.•TRU-Install — Installs the necessary drivers the first time you connect the AirCard W802S personal hotspot to your Windows or Mac computer. For information on this feature, see "TRU-Install" on page 43.•Windows and Mac OS X — Download the Windows or Mac driver (if you're using USB for data transfer). See "Making a Tethered Connection" on page 43.Display PanelFrom the Display panel of the Device tab, you can configure settings for the device LCD.1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Display.From this window, you can view or adjust these settings:•Lighting of the power button   on the device (Power Button LED). See "Enabling and Disabling the LED" on page 74.•Turn the LCD on or off (LCD Backlight). See "Turning the LCD On or Off" on page 73.•LCD timeout — how soon the LCD goes dormant (Turn Off Backlight). See "Setting the LCD Timeout" on page 74.•Brightness of the LCD (Backlight Settings). See "Setting the LCD Brightness" on page 74.microSD Card Panel1. Log in to the home page.2. Click Advanced settings ().3. Click Device > microSD Card.From this window, you can view and adjust settings, or perform the following actions:•Status of the microSD card slot.•Enable the microSD card slot. See "Enabling the microSD Card Slot" on page 62.•Folder name for the shared micro SD card. See "microSD Shared Folder Name" on page 62.•Set up access to the microSD Card. See "Setting Up Access to the microSD Card" on page 62.
AirCard W802S User Guide80 2400092Sounds PanelFrom the Sounds panel of the Device tab, you can enable or disable sounds for specific types of events.1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Sounds.4. Next to each of the event types, select Enable or Disable.Sounds for the following events can be individually enabled or disabled:•Low BatteryUseful as a reminder to charge the device. In the Alert When list, you can select a battery level to trigger the alert.•System AlertsWhen you hear the device beep, use the device LCD or the Alerts window to get information about the alert. See "Alert Information" on page 55.Note: System alerts include several types of events, for example:• Critical battery• Critical temperature• Software update available• Network update available• Routing hardware settings reset• Device startup failure•Internet Connected•Internet Disconnected•Wi-Fi User Has JoinedUseful, for example, if you're the only one using the device, to detect an intruder.•Wi-Fi User Has Left•Last User Has LeftYou can turn off the device if nobody will be using it for a while. About Panel1. Log in to the home page.2. Click Advanced settings ().3. Click Device > About.Note: 4G information is not available if WAN mode is "3G only". (WAN mode is in Advanced settings > WAN > Setup.)
SettingsRev 1  Oct.10 81The following information is displayed:•Model Number•Manufacturer•Software Version.Firmware version for the routing hardware component of the device.•Activation Status. 3G activated, or not activated.•Activation Date. Date that the 3G modem was first activated.•Network Operator. The carrier that your device was activated for.•Wi-Fi Firmware Version•Router PRI Version.PRI version for the routing hardware component of the device. The PRI (Prod-uct Release Instructions) is a file that contains the settings used to configure wireless products for a particular service provider, customer, or purpose.•ESN or MEID (3G).The ESN (Electronic Serial Number) is the unique first-generation serial num-ber assigned to the 3G component of the device.The MEID (Mobile Equipment Identifier) is the unique second-generation serial number assigned to the 3G component of the device.•PRI Version.PRI version of the 3G component of the device. The PRI (Product Release Instructions) is a file that contains the settings used to configure wireless products for a particular service provider, customer, or purpose.•MSID (Mobile Station ID)The MSID is also known as IMSI (International Mobile Station Identity) — an identifier of a device on the 3G network.•PRL Version.The PRL (Preferred Roaming List) is an account configuration item set by your service provider. It controls the radio channels and network carrier used by the 3G modem. An updated PRL may improve your 3G network service.•Firmware Version.Firmware version of the 3G component of the device.•MAC Address.MAC address of the 4G module. Each wireless device has a unique MAC address (assigned by its manufacturer).•Firmware Version.Firmware version of the 4G component of the device.The window also has buttons to:•Save the information to a text file.•Reset the 3G/4G configuration of the device to default settings. See "Resetting the 3G/4G Configuration to Default Settings" on page 94.
AirCard W802S User Guide82 2400092Log Panel1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Log.From this window, you can:•Enable logging of system events. See "Enabling and Disabling Logging of System Events" on page 109.•Enable logging of connects/disconnects. See "Enabling and Disabling Logging of Connect/Disconnects" on page 108.•Export logs. See "Exporting System Events" on page 109 and "Exporting the Connection History" on page 108.•Clear logs. See "Clearing the System Events Log" on page 109 and "Clearing the Connection History" on page 108.•Set the method used for time acquisition. See "Setting the Method Used for Time Acquisition" on page 109.WAN TabSee also "3G Panel" on page 94.Setup Panel1. Log in to the home page.2. Click Advanced settings ().3. Click WAN > Setup.From this window, you can view and adjust settings, or perform the following actions:•Active Network — Network that is currently being used for your data connection: 3G, 4G, or none.•Network Operator.The carrier that your device was activated for.•Session Duration — How long you've been connected to the network. •Session Total Data — Amount of data transferred over the lifetime of the device (by network type) and in the current session.•WAN Mode — Network(s) to connect to, and in what order.·4G Preferred — Connection can be established to either 3G or 4G; if both are available, 4G is used. This setting is recommended if your service provider has no data limit for 4G, but does for 3G, or you want to take advantage of the faster data transfer speeds of 4G.·3G Preferred — Connection can be established to either 3G or 4G; if both are available, 3G is used.·4G Only — Connection can be established only to 4G.·3G Only — Connection can be established only to 3G.If you don’t have 4G coverage, you can save power by selecting "3G Only".
SettingsRev 1  Oct.10 83•Connect Automatically to the network when the AirCard W802S personal hotspot powers on.•Failover wait time — How long the device should wait, after it loses the connection with the preferred network, before it attempts to connect to the other network (not available if WAN mode is "3G only" or "4G only").•Switchback wait time — How long the device should wait, when the less-preferred network is connected and the preferred network becomes available, before switching to the preferred network (not available if WAN mode is "3G only" or "4G only").•Update 3G PRL — Check whether an updated PRL is available.The PRL (Preferred Roaming List) is an account configuration item set by your service provider. It controls the radio channels and network carrier used by the 3G modem. An updated PRL may improve your 3G network service.Note: A 3G connection to the Internet won’t be available until the update is complete. (The 4G connection won’t be affected).•Update 3G Profile — Check whether an updated profile for your 3G connection is available.An updated profile may improve your 3G network service.4G PanelTo access this panel:1. Log in to the home page.2. Click Advanced settings ().3. Click WAN > 4G.Note: 4G information is not available if WAN mode is "3G only". (WAN mode is in Advanced settings > WAN > Setup.)From this window, you can view this 4G information:•Connection Status — connected, or not connected.•Coverage Type — 4G, 4G Off, or no service.•RSSI and CINR.RSSI reflects the signal strength of the network.CINR stands for Carrier to Interference-plus-Noise Ratio, and is a measure-ment of signal effectiveness. For the receiver to decode the carrier signal, the latter must be in an acceptable CINR range.•Tx Power — Transmitter power. A higher number is better.•Center Frequency — Frequency of the 4G channel used for the data connection.•NSP-ID — ID of the 4G Network Service Provider. •NAP-ID — ID of the 4G Network Access Provider. •BSID — Base Station ID.
AirCard W802S User Guide84 2400092•Preable — Preamble ID of the current base station that the modem is listening to.•Realm — Login address used for 4G service (user@realm).•Certificate informationWi-Fi TabNetwork Panel1. Log in to the home page.2. Click Advanced settings ().3. Click Wi-Fi > Network.From this window, you can view and adjust settings, or perform the following actions:•Disable Wi-Fi upon USB-PC — Only a computer that is connected to the device through the USB cable can use the device. See "Disabling Wi-Fi When Connected Through USB" on page 93.•SSID — Wi-Fi network name; identifies your Wi-Fi network and is visible to other Wi-Fi-enabled devices. See "SSID (Wi-Fi Network Name)" on page 86.•Hostname — Device name. See "Host Name (Device Name)" on page 92 and "Displaying the Home Page of the Device" on page 46.•Link SSID and Hostname. See "Linking the SSID and the Host Name" on page 87.If you link the SSID (Wi-Fi network name) and the Hostname (name of your device):•The SSID becomes whatever the Hostname is (you cannot change the SSID — only the Hostname).•You only need to remember one name when selecting the Wi-Fi network, accessing the browser interface, or accessing the microSD card.•SSID Broadcast.If broadcast is enabled, the wireless network is displayed in the list of Wi-Fi networks available in the local area. For increased security, set this field to Disable. You will need to give the SSID to the people who will be accessing your network.•Max Number of UsersLimits the number of Wi-Fi users that can connect to the device. A smaller number improves performance and security. •Battery or USB Powered (power settings)·Better battery life — At the cost of a shorter Wi-Fi range. ·Longer Wi-Fi range — At the cost of a shorter battery life.•AC Powered (power settings)·Longer Wi-Fi range·Shorter Wi-Fi range•Wi-Fi ChannelThe Wi-Fi channel is the active channel of the Wi-Fi access point. If your net-work is having performance issues (possibly caused by other Wi-Fi networks in the vicinity using the same channel), try a different Wi-Fi channel.
SettingsRev 1  Oct.10 85•Basic Rate — Type of wireless devices connected to your network.If you're certain that all of the Wi-Fi devices used with your device support 802.11g, then select 802.11g only (this ensures faster Wi-Fi speeds); other-wise, select 802.11b/g compatibility. •RTS ThresholdSpecifies the smallest packet size, in bytes, for which RTS/CTS (Request to Send/Clear to Send) handshaking is used. The recommended value is 2347.Change this value only if you're experiencing inconsistent data flow. Make only minor changes to this value.•Fragmentation ThresholdSpecifies the largest allowable size, in bytes, for a packet. If the packet is larger than this, it is fragmented into multiple packet before it is transmitted. To prevent poor network performance, it's recommended to keep this value as large as possible (up to 2346). •List of connected devices — Display a window that shows connected computers.A row may optionally show one or both of these icons:• — The user of this computer is logged in as administrator.• — This computer is connected to the device through the USB cable.Security Panel1. Log in to the home page.2. Click Advanced settings ().3. Click Wi-Fi > Security.From this window, you can set the:•Wi-Fi security type. See "Wi-Fi Security" on page 88.•Wi-Fi password. See "Wi-Fi Password" on page 89.•Wi-Fi Password Reminder feature. See "Wi-Fi Password Reminder" on page 90.MAC Filter PanelThe MAC (Media Access Control) filter is used to grant ("whitelist") or block ("blacklist") wireless devices access to the Wi-Fi, 3G, and 4G networks. Access is based on the MAC address of each wireless device.MAC filtering can prevent unauthorized wireless devices from connecting to your network.MAC filtering increases security of your network. You can give access to your network, based on the MAC address of the wireless devices. This makes it harder for a hacker to use a MAC address to access your network.To access this panel:1. Log in to the home page.2. Click Advanced settings ().3. Click Wi-Fi > MAC Filter.
AirCard W802S User Guide86 2400092From this window, you can:•Display a list of computers that are:·Allowed to access the network (MAC Filter Mode = "Allow all in list")·Not allowed to access the network (MAC Filter Mode = "Block all in list")•Add or remove a computer from the lists. See "Specifying Computers That Can Access the Network" on page 90 and "Specifying Computers That Are Not Allowed to Access the Network" on page 91.•Display a list of computers that are currently connected through Wi-Fi. See "Displaying a List of Currently Connected Computers" on page 92.Configuring the Wi-Fi NetworkYou can configure basic settings of the Wi-Fi network through the setup pages.1. Ensure you're logged in to the home page.2. Click Admin setup().For more information, see "Changing the Password and Settings" on page 38.You can configure basic and advanced settings of the Wi-Fi network through the Advanced settings window.1. Log in to the home page.2. Click Advanced settings ().3. Click Wi-Fi > Network.For more information, see "Network Panel" on page 84.See also:•"Disabling Wi-Fi When Connected Through USB" on page 93.•"Battery and USB Power Settings" on page 73.•"AC Power Settings" on page 73SSID (Wi-Fi Network Name)The SSID identifies your Wi-Fi network and is visible to other Wi-Fi-enabled devices. It appears on your device’s LCD screen; if more than one AirCard W802S personal hotspot is available, you can use this name to tell the devices apart.You can display the home page by typing the SSID in your Web browser (if Link SSID and Hostname is selected; see "Linking the SSID and the Host Name" on page 87).You should make the SSID unique and change it on a regular basis for optimal security.
SettingsRev 1  Oct.10 87To change the SSID:1. Log in to the home page.2. Click Advanced settings ().3. Click Wi-Fi > Network.4. In the SSID field, enter the new name.If the SSID field is not available, Link SSID and Hostname is enabled. You must either edit Hostname (and the SSID will get the same value), or disable Link SSID and Hostname and edit the SSID.5. Click Save.6. Reconnect to Wi-Fi: follow the instructions on-screen, and see "How Do I Connect to Wi-Fi?" on page 112.Note: If you're sharing your connection with others, they also must reconnect to Wi-Fi; provide them the new SSID.For security reasons, it's recommended you disable SSID Broadcast. See "Network Panel" on page 84.Linking the SSID and the Host NameIf you link the SSID (Wi-Fi network name) and the Hostname (name of your device):•The SSID becomes whatever the Hostname is (you cannot change the SSID — only the Hostname).•You only need to remember one name when selecting the Wi-Fi network, accessing the browser interface, or accessing the microSD card.To link the SSID and the Hostname:1. Log in to the home page.2. Click Advanced settings ().3. Click Wi-Fi > Network or Router > LAN.4. Select the Link SSID and Hostname check box.The SSID field gets the value of Hostname and becomes unavailable (grayed out).5. Click Save.The device resets, after which you must reconnect to Wi-Fi. See "How Do I Connect to Wi-Fi?" on page 112.
AirCard W802S User Guide88 2400092Wi-Fi SecurityBy default, Wi-Fi security is enabled for your device and the Wi-Fi network.Note: All the devices used with the AirCard W802S personal hotspot must support the selected security type. To change the security used by Wi-Fi:1. Log in to the home page.2. Click Advanced settings ().3. Click Wi-Fi > Security.4. Select one of the options:•NoneNo security (no password is required to access the Wi-Fi network); not recom-mended. Anyone may access your device and use your Internet connection (you are responsible for payment for data usage).•WEP-64 Bit - SharedLower security. Works with older and newer Wi-Fi devices. Recommended only if any of your devices don't support WPA or WPA2.Shared WEP uses the same key for encryption and authentication; some con-sider shared WEP to be less secure than open WEP.•WEP-128 Bit - SharedLower security. Works with older and newer Wi-Fi devices. Recommended only if any of your devices don't support WPA or WPA2.Shared WEP uses the same key for encryption and authentication; some con-sider shared WEP to be less secure than open WEP.•WEP-64 Bit - OpenLower security. Works with older and newer Wi-Fi devices. Recommended only if any of your devices don't support WPA or WPA2.Open WEP uses the key for encryption, but not for authentication.•WEP-128 Bit - OpenLower security. Works with older and newer Wi-Fi devices. Recommended only if any of your devices don't support WPA or WPA2.Open WEP uses the key for encryption, but not for authentication.•WPA-Personal - TKIPA strong security standard, supported by most Wi-Fi devices.•WPA-Personal - TKIP/AESA strong security standard, supported by most Wi-Fi devices.•WPA2-Personal - AESA stronger, newer security standard. Limited to newer Wi-Fi devices.•WPA2-Personal - TKIP/AESA stronger, newer security standard. Limited to newer Wi-Fi devices.•WPA/WPA2 Personal (recommended setting)Wi-Fi devices that use either WPA or WPA2 can connect to the device. Sup-ported by most Wi-Fi devices.
SettingsRev 1  Oct.10 895. Click Save.The option you select determines the Wi-Fi security used and also the maximum length of the Wi-Fi password.Wi-Fi PasswordIf Wi-Fi security is enabled, a Wi-Fi password is required to connect to the Wi-Fi network.Some general rules to make your password more secure: •Use letters and numbers•Use special characters (for example, @)•Use both uppercase and lowercase lettersTo change the Wi-Fi password:1. Log in to the home page.2. Click Advanced settings ().3. Click Wi-Fi > Security.4. In the Wi-Fi Password field, type the password; the maximum length depends on the Wi-Fi security type that you've selected.•NoneNo security (no password is required to access the Wi-Fi network); not recom-mended. Anyone may access your device and use your Internet connection (you are responsible for payment for data usage). •WEP-64 bit - Shared5 ASCII characters.•WEP-128 bit - Shared13 ASCII characters.•WEP-64 bit - Open5 ASCII characters.•WEP-128 bit - Open13 ASCII characters.•WPA-Personal - TKIPASCII string, 8 to 63 characters.•WPA-Personal - TKIP/AESASCII string, 8 to 63 characters.•WPA2-Personal - AESASCII string, 8 to 63 characters.•WPA2-Personal - TKIP/AESASCII string, 8 to 63 characters.•WPA/WPA2 PersonalASCII string, 8 to 63 characters.5. Click Save.
AirCard W802S User Guide90 2400092Wi-Fi Password ReminderWhen the Wi-Fi Password Reminder feature is enabled, you can display the Wi-Fi password on the LCD of the device:1. If the LCD is dark (no text or icons are displayed):a. Ensure the LCD is enabled. See "Turning the LCD On or Off" on page 73.b. Briefly press the power button   on the device.2. Press the power button   on the device twice, quickly (within 0.5 seconds).The information is displayed for approximately 20 seconds. To clear the information before that, briefly press the power button   on the device.Enabling the Wi-Fi Password Reminder1. Log in to the home page.2. Click Advanced settings ().3. Click Wi-Fi > Security.4. In the Password Reminder section, select On.5. Click Save.Allowing or Denying Computers Access to the NetworkThe MAC (Media Access Control) filter is used to grant ("whitelist") or block ("blacklist") wireless devices access to the Wi-Fi, 3G, and 4G networks. Access is based on the MAC address of each wireless device.MAC filtering can prevent unauthorized wireless devices from connecting to your network.You can choose one of three modes:•No filtering — All computers are allowed to access the network.•Allow all in list — Only computers that are in this list are allowed to access the network.•Block all in list — All computers are allowed to access the network, unless they're in this list.In any case, a user still needs to provide the correct Wi-Fi password to access the network.Specifying Computers That Can Access the Network1. Log in to the home page.2. Click Advanced settings ().3. Click Wi-Fi > MAC Filter.4. In the MAC Filter Mode list, click Allow all in list.5. Do one of the following:•If the computer you want to allow access is currently connected to the AirCard W802S personal hotspot, click List of connected devices.In the row for the computer, click Add.
SettingsRev 1  Oct.10 91•Click Add.In the MAC Address field, enter the MAC address of the computer you're adding to the list. (If you don't know this address, see "Finding the MAC Address" on page 117.)In the Name field, enter a name, for example "Amy's PC".6. Repeat step 5 for each computer you want to allow access.Specifying Computers That Are Not Allowed to Access the Network1. Log in to the home page.2. Click Advanced settings ().3. Click Wi-Fi > MAC Filter.4. In the MAC Filter Mode list, click Block all in list.5. Determine and block an undesired user of your network.a. Click the List of connected devices link.b. If you see a device you don't recognize, you can compare its MAC address to the MAC address of each of the devices on your network.To determine the MAC address of each device you have, see "Finding the MAC Address" on page 117. If none of your devices have this MAC address, that device might be an intruder.c. In the row for the device you want to block, click Add.6. For each computer you want to block, repeat step 5.Tip: The Connected Users window has a Block check box, available for each currently connected user (except the administrator [ ]). See "Wi-Fi Users Information and Settings" on page 56.Removing a Computer From the Allowed or Disallowed Lists1. Log in to the home page.2. Click Advanced settings ().3. Click Wi-Fi > MAC Filter.4. In the MAC filter mode list, click either Allow all in list or Block all in list.5. Click the row that you want to remove.A row of buttons (Delete, OK, Cancel) appears.6. Click Delete.
AirCard W802S User Guide92 2400092Displaying a List of Currently Connected Computers1. Ensure you're logged in to the home page.2. Click the   icon to display the Connected Users window.— or —Click Advanced settings > Wi-Fi > Mac Filter, and click List of connected devices.A row displays the   icon if the user is logged in as administrator.Host Name (Device Name)The host name is, in essence, a name you're giving the device.The host name is shown on your device’s LCD screen; if more than one device is available, you can use this name to tell the devices apart. See "Linking the SSID and the Host Name" on page 87.This name is also used when you type a command to access the:•Home page. See "Displaying the Home Page of the Device" on page 46.•microSD card. See "Accessing the microSD Card" on page 64.To change the host name:1. Log in to the home page.2. Click Advanced settings ().3. Click Wi-Fi > Network or Router > LAN.4. In the Hostname field, enter a name for your device.Input rules:1-15 ASCII characters. Valid characters are:·a-z·A-Z·0-9. Note that the host name cannot be all numbers.·- (hyphen). Note that the host name cannot start or end with a hyphen.Setting the Maximum Number of Wi-Fi UsersIf your network is having performance issues, you might want to decrease the number of Wi-Fi users allowed to connect to the device.1. Ensure you're logged in to the home page.2. Click the   icon and, in the Connected Users window, click a value in the Max Wi-Fi users list.— or —Click Advanced settings > Wi-Fi > Network, and click a value in the Max Number of Users list.
SettingsRev 1  Oct.10 93Wi-Fi ChannelThe Wi-Fi channel is the active channel of the Wi-Fi access point. If your network is having performance issues (possibly caused by other Wi-Fi networks in the vicinity using the same channel), try a different Wi-Fi channel.1. Log in to the home page.2. Click Advanced settings ().3. Click Wi-Fi > Network.4. Click a channel in the Wi-FiChannel list, or, to have the device automatically determine the channel to use, click Auto.Disabling Wi-Fi When Connected Through USBYou can optionally turn off the device's Wi-Fi when connected via the USB cable. In this case:•Only a computer that is connected to the device through the USB cable can use the device.•You can prolong the battery life of the device.•The battery charges faster.To enable this feature:1. Ensure you're logged in to the home page.2. Click the Connected Users icon (for example,  ) and select Disable Wi-Fi when connected via USB.— or —Click Advanced settings > Wi-Fi > Network and set Disable Wi-Fi upon USB-PC to On.Configuring 3G/4GViewing 3G Activation Information1. Log in to the home page.2. Click Advanced settings ().3. CLick Device > About.The following fields are related to 3G activation:•Activation Status Activated, or not activated.•Activation Date Date that the 3G modem was first activated.•Network Operator The carrier that your device was activated for.
AirCard W802S User Guide94 24000923G Panel1. Log in to the home page.2. Click Advanced settings ().3. Click WAN > 3G.From this window, you can view or update this information, or perform these actions:•Connection Status: connected, not connected, or dormant.Dormant means a connection is established, but no data is being transferred.•Service Type used for the data connection (1xRTT, EVDO, or EVDO Rev. A).•Coverage Type available, and RSSI and Ec/Io for each type.RSSI reflects the signal strength of the network.Ec/Io is a dimensionless ratio of the average power of a channel, typically the pilot channel, to the total signal power.•MDN (Mobile Directory Number) — a 10-digit phone number. •SID (System ID)The System ID identifies your home network area and is used in conjunction with your phone number to determine if you are "home" or "roaming".•MSID (Mobile Station ID)The MSID is also known as IMSI (International Mobile Station Identity) — an identifier of a device on the 3G network.•NAI (Network Access Identifier)The NAI is a user ID for accessing the 3G network.•Roaming Status — Home, or roaming (outside of <Carrier_Name> coverage).•Allow 3G Roaming — Enable or disable 3G roaming.•PRL VersionThe PRL (Preferred Roaming List) is an account configuration item set by your service provider. It controls the radio channels and network carrier used by the 3G modem. An updated PRL may improve your 3G network service.•Load 3G PRL — For example, you've received via email or downloaded a file).Alternatively, you can check online for a PRL update — in Advanced settings > WAN > Setup, click Update 3G PRL.Resetting the 3G/4G Configuration to Default SettingsNote: Reset the configuration only if instructed by a <Carrier_Name> representative.After a configuration reset:• You must go through the device setup (page 37) and 3G activation (the latter starts automatically).• Any changes you've made to the settings are lost.1. Log in to the home page.2. Click Advanced settings ().
SettingsRev 1  Oct.10 953. Click Device > About.4. Click Reset Device to Factory Defaults.5. When prompted, enter the SPC (Service Programming Code). (If you don't know your SPC, contact <Carrier_Name>.)You won't be able to establish a data connection until you:1. Go through the device setup (page 37).2. Go through 3G activation or, if using 4G, use pay-as-you-go.Configuring the Router TabYou can configure the routing hardware component of the device through the Advanced Settings window.1. Log in to the home page.2. Click Advanced settings ().3. Click Router.4. Depending on the settings you want to configure, click one of the panels:•Basic. See "Basic Panel" on page 95.•LAN. See "LAN Panel" on page 96.•Port Forward. See "Port Forward Panel" on page 100.•Port Trigger. See "Port Trigger Panel" on page 102.•DMZ. See "DMZ Panel" on page 104.Basic Panel1. Log in to the home page.2. Click Advanced settings ().3. Click Router > Basic.From this window, you can enable or disable these features, or perform these actions:•Port forwarding. See "Port Forward Panel" on page 100.•Port triggering. See "Port Trigger Panel" on page 102.•DMZ. See "DMZ Panel" on page 104.•UPnP (universal plug and play). See "UPnP (Universal Plug and Play)" on page 96.•SPI (stateful packet inspection). See "SPI (Stateful Packet Inspection)" on page 96.•Router Settings Reset — Reset the software to default settings. See "Resetting the Software to Default Settings (Through the Browser Interface)" on page 106.
AirCard W802S User Guide96 2400092UPnP (Universal Plug and Play)UPnP provides simple and robust connectivity among consumer electronics, intelligent appliances, and mobile devices from many different vendors. For more information, see www.upnp.org.Note: If UPnP is enabled, there are potential security risks.Enabling UPnPBefore you can use UpnP, you must enable it.1. Log in to the home page.2. Click Advanced settings ().3. Click Router > Basic.4. Next to UPnP, select Enable.SPI (Stateful Packet Inspection)SPI, also known as "dynamic packet filtering," helps to prevent cyberattacks by validating that the traffic passing through a session conforms to the protocol used for this type of session. Packets that are not conforming get rejected.Enabling SPIBefore you can use SPI, you must enable it.1. Log in to the home page.2. Click Advanced settings ().3. Click Router > Basic.4. Next to SPI, select Enable.LAN Panel1. Log in to the home page.2. Click Advanced settings ().3. Click Router > LAN.From this window, you can view and adjust settings, or perform the following actions:•Router IP Address (on the LAN).•Subnet MaskThe routing hardware's internal LAN subnet mask.•Hostname (Device name). See "Host Name (Device Name)" on page 92 and "Displaying the Home Page of the Device" on page 46.•SSID (Wi-Fi network name). See "SSID (Wi-Fi Network Name)" on page 86.•Link SSID and Hostname. See "Linking the SSID and the Host Name" on page 87.
SettingsRev 1  Oct.10 97•DHCP Server (enable DHCP)Note: The following items are displayed only when DHCP is enabled.•DHCP IP Address RangeThe starting and ending address of the range of IP addresses available for the device to dynamically (that is, not permanently) assign to computers con-nected to it.•DHCP Lease TimeAmount of time, in minutes, a computer can use its assigned IP address before it is required to renew the lease. After this time is up, the computer is automatically assigned a new dynamic IP address.Enter a number between 2 and 10080.•Max DHCP ClientsThe number of DHCP addresses that can be assigned and active at one time. It's recommended you set this to a number greater than the number of Wi-Fi users.•DNS ModeThe DNS Mode setting specifies how the DNS servers (that the DHCP clients are to communicate with) are obtained.·Auto: Use the DNS server specified by <Carrier_Name>. DNS Relay is enabled by default.·Manual: The routing hardware assigns DHCP clients the DNS servers specified in the Manual DNS Server #1 and #2 fields.Use this option to access a DNS server that provides customized addressing or if you have a local DNS server on your network.If DNS Relay is disabled, the routing hardware rejects DNS requests targeting the internal DNS proxy.•Manual DNS Server #1 and #2 — Static IP addresses to use for the DNS servers (if DNS Mode is Manual).Available only if DNS Mode is Manual.•DNS RelayIf enabled, and if DNS Mode (see above) is Manual, the routing hardware assigns DHCP clients the DNS servers specified in the Manual DNS Server #1 and #2 fields.If disabled, the routing hardware rejects DNS requests targeting the internal DNS proxy. The DNS Relay field is configurable and displayed only if DNS Mode is Manual. If DNS Mode is Auto, DNS Relay is enabled by default.•DHCP Static IP Assigment List — Assign a permanent IP address to a MAC address, and view the static IP assignment list. See "DHCP Static IP Assignment List" on page 99.
AirCard W802S User Guide98 2400092DHCPDHCP (Dynamic Host Control Protocol) automatically assigns an IP address to each device on the network and manages other network configuration information for devices connected to your network. You do not need to manually configure the IP address on each device that's on your network.The assigned IP addresses are not permanent (as opposed to when using static IP).Most ISPs (Internet Service Providers) use DHCP.Normally, you should enable DHCP, in which case you must configure each device on the network with one of the following:•TCP/IP settings set to "Obtain an IP address automatically"•TCP/IP bound to the Ethernet connection with DHCPIf DHCP is disabled, you must configure each device on the network with:•Fixed (permanent/static) IP address.•DNS server addresses (provided by <Carrier_Name>).Enabling DHCP1. Log in to the home page.2. Click Advanced settings ().3. Click Router > LAN.4. Next to DHCP Server, select Enable.Configuring DHCPTo configure DHCP settings, DHCP must be enabled (Advanced settings > Router > LAN > DHCP Server).You can set the following DHCP settings in Advanced settings > Router > LAN:•DHCP IP Address RangeThe starting and ending address of the range of IP addresses available for the device to dynamically (that is, not permanently) assign to computers con-nected to it.The start address must be 192.168.0.10 or above.The ending address must be 192.168.0.50 or below.•DHCP Lease TimeAmount of time, in minutes, a computer can use its assigned IP address before it is required to renew the lease. After this time is up, the computer is automatically assigned a new dynamic IP address.Enter a number between 2 and 10080.•Max DHCP ClientsThe number of DHCP addresses that can be assigned and active at one time. It's recommended you set this to a number greater than the number of Wi-Fi users.
SettingsRev 1  Oct.10 99•DNS ModeThe DNS Mode setting specifies how the DNS servers (that the DHCP clients are to communicate with) are obtained. See "DNS Mode" on page 100.•DHCP Static Assignment List — Assign a permanent (static) IP address to a device on your network, and view the static IP assignment list. See the next section.DHCP Static IP Assignment ListWith DHCP, IP addresses are assigned dynamically; devices typically don't have a permanent IP address.However, in some cases you might want to assign a static (permanent) IP address to a device, while still using DHCP for the rest of the devices on your network. This is also known as "DHCP reservation". You might want to do this with, for example, a Web server, FTP server, media server.Viewing the Static IP Assignment List1. Log in to the home page.2. Click Advanced settings ().3. Click Router > LAN.4. Ensure DHCP is enabled (DHCP Server).5. Click DHCP Static IP Assignment List.Assigning an IP Address Based on a MAC Address1. Follow the above steps to display the DHCP Static IP Assignment List window.2. In the Hostname field, enter a meaningful description of the device.3. In the MAC Address field, enter the MAC Address of the device. (If you don't know this address, see "Finding the MAC Address" on page 117.)4. In the IP Address field, enter the IP address you want to assign to the device.5. Select the Enable check box to have the device use the designated IP address.6. Click Add.7. Click save.Removing an IP Address Based on a MAC Address1. Click DHCP Static IP Assignment List on the LAN panel of the Router tab.2. To keep the device information in the list (in case you want to re-enable DHCP for this MAC address later on), clear the Enable check box.— or —To remove the device from the list:a. Click the row that you want to remove.A row of buttons (Delete, OK, Cancel) appears.b. Click Delete.
AirCard W802S User Guide100 2400092DNS ModeThe DNS Mode setting specifies how the DNS servers (that the DHCP clients are to communicate with) are obtained.1. Log in to the home page.2. Click Advanced settings ().3. Click Router > LAN.4. Set DNS Mode to one of the following:•Auto: Use the DNS server specified by <Carrier_Name>. DNS Relay is enabled by default.•Manual: The routing hardware assigns DHCP clients the DNS servers specified in the Manual DNS Server #1 and #2 fields.Use this option to access a DNS server that provides customized addressing or if you have a local DNS server on your network.If DNS Relay is disabled, the routing hardware rejects DNS requests targeting the internal DNS proxy.For information on DNS Relay, see "LAN Panel" on page 96.Port Forward PanelNormally, incoming traffic (from the Internet) is blocked. However, port forwarding lets you forward incoming traffic to specific ports and devices (per their local IP address) on your network. For example, you can configure port forwarding so that:•You can access your Remote Desktop from the Internet (by specifying the WAN [public] IP address that the device is using).•Internet users can access a Web, FTP, or email server, or gaming or Internet application hosted by your computer.Note: Port forwarding creates a security risk. When not required, port forwarding should be disabled.Port forwarding does not apply to normal browsing, file downloading, running most online games or other applications hosted on the Internet. (Some online games require port forwarding.)Before you can use or configure port forwarding, you must enable it. See "Enabling Port Forwarding" on page 101.From the Port Forward panel of the Router tab of the Advanced Settings window, you can:•Enable port forwarding for an application. See "Enabling Port Forwarding for an Application" on page 101.•Remove an application from the port forwarding list. See "Disabling Port Forwarding for an Application" on page 101.
SettingsRev 1  Oct.10 101Enabling Port ForwardingBefore you can use or configure Port Forwarding, you must enable it.1. Log in to the home page.2. Click Advanced settings ().3. Click Router > Basic.4. Next to Port Forwarding, select Enable.5. Click Save.Enabling Port Forwarding for an Application1. Ensure you've enabled port forwarding. See "Enabling Port Forwarding" on page 101.2. Display the "Port forward" window.a. Log in to the home page.b. Click Advanced settings ().c. Click Router > Port Forward.3. In the last row of the table, click the Application field, and select the application type from the list.The values for Start and End ports are automatically filled in.4. If necessary, change the range of port numbers associated with the appli-cation. Traffic will be allowed (not blocked) if its destination port number is in the specified range.a. In the Start field, enter the number that starts the port range.b. In the End field, enter the number that ends the port range.If the range consists of only one port, enter the number that you entered in the Start field.5. In the Protocol list, click the protocol(s) used for this application (TCP, UDP, or both).6. In the IP Address field, enter the IP address of the server to be accessed.7. Ensure Enable is selected.8. Click Add.9. Click save.Disabling Port Forwarding for an Application1. Ensure you've enabled port forwarding. See "Enabling Port Forwarding" on page 101.2. Display the "Port forward" window.a. Log in to the home page.b. Click Advanced settings ().c. Click Router > Port forward.
AirCard W802S User Guide102 24000923. To keep the application in the list (in case you want to re-enable port forwarding later on), clear the Enable check box.— or —To remove the application from the list:a. Click the row that you want to remove.A row of buttons (Delete, OK, Cancel) appears.b. Click Delete.Port Trigger PanelSome applications require multiple ports open for communication, many of which may be initiated by a computer on the WAN. Examples of this include video conferencing, VoIP (Internet telephony), and Internet gaming.With port triggering, the device monitors outgoing data on specific port numbers (trigger ports).The device keeps track of the IP address of the computer that sends data on these trigger ports, so that when incoming data on the Forward ports arrives, the device sends the incoming data to the same computer.Before you can use or configure port triggering, you must enable it. See "Enabling Port Triggering" on page 102.From the Port Trigger panel of the Router tab of the Advanced Settings window, you can:•Enable port triggering for specified protocols and ports. See "Enabling Port Triggering for Specified Protocols and Ports" on page 102.•Remove protocols and ports from the port triggering list. See "Removing Ports from the Port Triggering List" on page 103.Enabling Port TriggeringBefore you can use or configure Port Triggering, you must enable it.1. Log in to the home page.2. Click Advanced settings ().3. Click Router > Basic.4. Next to Port Triggering, select Enable.Enabling Port Triggering for Specified Protocols and Ports1. Ensure you've enabled port triggering. See "Enabling Port Triggering" on page 102.2. Display the "Port trigger" window.a. Log in to the home page.b. Click Advanced settings ().c. Click Router > Port Trigger.
SettingsRev 1  Oct.10 1033. In the last row of the table, in the first Protocol list, click the protocol(s) used by the application for outgoing traffic (to the Internet, sent through the trigger ports).4. In the Trigger Ports field, enter the port number(s) used to determine that the application is in use (that is, specify the port number or range of port numbers that the application uses for outgoing traffic). (Check the user documentation for the application.)To specify a range of port numbers, separate the start and end port number with a hyphen.5. In the second Protocol list, click the protocol(s) used by the application for incoming traffic (from the Internet).6. In the Forward Ports field, enter the ports to forward to the computer that triggered the rule (that is, specify the port number or range of port numbers that the application uses for incoming traffic). (Check the user documentation for the application.)To specify a range of port numbers, separate the start and end port number with a hyphen.7. Ensure Enable is selected.8. Click Add.9. Click Save.Removing Ports from the Port Triggering List1. Ensure you've enabled port triggering. See "Enabling Port Triggering" on page 102.2. Display the "Port trigger" window.a. Log in to the home page.b. Click Advanced settings ().c. Click Router > Port Trigger.3. To keep the entry in the list (in case you want to re-enable this entry later on), clear the Enable check box.— or —To remove the entry from the list:a. Click the row that you want to remove.A row of buttons (Delete, OK, Cancel) appears.b. Click Delete.
AirCard W802S User Guide104 2400092DMZ PanelDMZ stands for "demilitarized zone". You can select one computer to receive all unsolicited incoming connections.The IP address of the DMZ is the default recipient of incoming packets (from the Internet) that are not handled by port forwarding rules, port triggering rules, or NAT'd connections:1. If port forwarding, port triggering, or both are enabled, incoming traffic is routed according to the port forwarding rules, port triggering rules, or NAT'd connections.2. If incoming traffic was not routed as a result of the above:·If DMZ is enabled, then incoming traffic is routed to the computer that uses the IP address specified by the DMZ settings.·If DMZ is not enabled, the incoming traffic is blocked.Note: Putting a computer in the DMZ opens all the ports of that computer, and exposes that computer to various security risks. Use this option only as a last resort — if possible, use other options instead (for example, port forwarding or port triggering).Before you can use or configure DMZ, you must enable it.Enabling DMZBefore you can use or configure DMZ, you must enable it.1. Log in to the home page.2. Click Advanced settings ().3. Click Router > Basic.4. Next to DMZ, select Enable.5. Click Save.Configuring DMZTo configure DMZ:1. Ensure you've enabled DMZ. See "Enabling DMZ" on page 104.2. Display the DMZ panel of the Router tab.a. Log in to the home page.b. Click Advanced settings ().c. Click Router > DMZ.3. Specify the computer that you want exposed to the Internet: in the Destination IP Address field, enter the IP address of the computer.If you don't know how to find the IP address, see "Finding the IP Address" on page 118.4. In the Source IP Address section, specify what incoming traffic (not handled by port forwarding, port triggering, or NAT) to forward to this computer.To forward all incoming traffic, click Any.
SettingsRev 1  Oct.10 105— or —To forward incoming traffic from certain IP addresses:a. Click Restriction.b. In the two additional fields that are displayed, enter the start and end IP addresses of a range.5. Using the DHCP Static IP Assignment List, assign an IP address based on the MAC address of the computer that is in the DMZ. See "Assigning an IP Address Based on a MAC Address" on page 99.— or —On the computer that is in the DMZ, disable DHCP, and manually assign the IP address, gateway, and DNS server.Resetting the Software to Default SettingsWarning: If you reset the software to default settings:• You must go through the device setup (page 37), as if you've just purchased the device.• Any changes you've made to the settings are lost.Your 3G and 4G account information is not affected; after reset, the device remains provi-sioned for service.You'll need to reset the software to default settings if:•You've forgotten the administrator password.•You've changed the DHCP settings such that the device is inoperable (for example, there's no communication with the device).You have two options to initiate the reset:•Through the software. See "Resetting the Software to Default Settings (Through the Browser Interface)" on page 106.•Through the reset button on the device. See the following section.Resetting the Software to Default Settings (Through the Reset Button)1. Remove the battery compartment cover.
AirCard W802S User Guide106 24000922. Find the small hole below and to the right of the battery compartment. The reset button is inside this hole.3. Insert a thin object (for example, the end of a paper clip) into the hole, and lightly press on the bottom of the hole for five or more seconds.4. Replace the battery compartment cover.5. Check the device LCD. If it displays "Reset to factory defaults? Press   to accept", press the power button   on the device.6. Follow the instructions on the device LCD.Resetting the Software to Default Settings (Through the Browser Interface)Warning: If you reset the software to default settings:• You must go through the device setup (page 37), as if you've just purchased the device.• Any changes you've made to the settings are lost.Your 3G and 4G account information is not affected; after reset, the device remains provi-sioned for service.1. Log in to the home page.2. Click Advanced settings ().3. Click Router > Basic.4. Click Router Settings Reset.Reset button
SettingsRev 1  Oct.10 1075. Check the device LCD. If it displays "Reset to factory defaults? Press   to accept", press the power button   on the device.6. Follow the instructions on the device LCD.Exporting and Importing SettingsExporting SettingsSettings include configuration information for the device, network, and browser interface.You can, for example, save the current configuration, then make some changes and test them. You can then use the Import button to restore (load) the saved configuration.To export the settings to a text file:1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Basic.4. Click Export.Importing Settings1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Basic.4. Browse to and click the file with the previously exported settings.5. Click Import.Note: Your device may reset, and you may need to reconnect to Wi-Fi and the Internet. See "How Do I Connect to Wi-Fi?" on page 112 and "Launching Your Network Connection" on page 51.LogsLogs AvailableThe following types of logs are available:•Connect/disconnect. See the following section.•System events. See "System Events" on page 108.
AirCard W802S User Guide108 2400092Connection HistoryThe connection history shows the time of connections to and disconnections from the Internet.Note: The connection history does not log the amount of data transferred. In the Internet Connection Information window, you can view information on the current billing cycle and lifetime of the device; see "Internet Connection Information" on page 58.Enabling and Disabling Logging of Connect/Disconnects1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Log.4. In the Connect/Disconnect section, select Enable or Disable.5. Click save.Exporting the Connection History1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Log.4. Ensure Connection/Disconnect is set to Enable.5. Click Export.Clearing the Connection History1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Log.4. In the Connect/Disconnect section, click Clear log.System EventsYou can enable or disable, as a group, the logging of the following events:•Software update available•Network update available•Primary WAN failover•Primary WAN switchback•Unexpected data connection loss•Changes to miscellaneous settings
SettingsRev 1  Oct.10 109The following system events are always logged:•Intrusion alerts•Unexpected power loss•Critical battery•Critical temperature•Routing hardware settings reset•Firmware updateEnabling and Disabling Logging of System Events1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Log.4. In the Verbose System Event Logging section, select Enable or Disable.5. Click save.Note: Certain events are always logged; see "System Events" on page 108.Exporting System Events1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Log.4. Ensure Verbose System Event Logging is set to Enable.5. Click Export.Clearing the System Events Log1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Log.4. Ensure Verbose System Event Logging is set to Enable.5. Click Clear log.Setting the Method Used for Time AcquisitionTime information is stored in the connection history log and system events log.To set the method used for obtaining the time:1. Log in to the home page.2. Click Advanced settings ().3. Click Device > Log.
AirCard W802S User Guide110 24000924. Select the 3G or the NTP check box.3G — Time information is obtained from the 3G (CDMA) network; this is more accurate than NTP, but requires 3G coverage.NTP — The device's clock is synchronized to a Network Time Protocol server on the Internet; not as accurate as when using the 3G setting, but doesn't require 3G coverage. Use this setting if you have 4G but no 3G coverage.Setup PagesWelcome to Your Device Window - Select an OptionThe “Welcome to Your AirCard W802S window” opens:•Automatically, as part of the initial setup of your newly purchased device.•When you click Admin Setup ( ) from the home page (you must be logged in).Note: This window displays the administrator password and the address of the device home page. Please remember this information or write it down in a safe place.This window provides several options.•To keep the default settings of the device, select one of the following:·The Internet (to start surfing)·My AirCard W802S's home page (to view the device status, customize settings).•To change security settings, select Set up my AirCard W802S.
Rev 1  Oct.10 11166: ResourcesMore InformationVisiting the <Carrier_Name> WebsiteCheck www.<Carrier_Name>.com/support for product updates and support.Contacting Customer ServiceYou can reach <Carrier_Name> Customer Service by:•Visiting www.<Carrier_Name>.com/supportOnline Help1. In the browser interface, click the Help button ( ) and, from the menu, select Online Help.The Help system opens in a new Web browser window or tab.You have several options to find the information you need:•Browse the Table of Contents.•Use the Index or Search feature: click the appropriate button in the lower left part of the help window, and type the information you're looking for.Other Ways to View Help Information•Some windows have a   icon. Click the icon to view Help infor-mation.•When you move the cursor over a field or button in Advanced Settings, help information, if available, appears to the right of the window.Contextual Help in the Advanced Settings WindowWhen you move the cursor over a field or button in Advanced Settings, help information on this item, if available, appears to the right of the window.To turn this feature on or off:1. Ensure you're logged in to the home page.2. Click Advanced settings > Device > Basic.3. Set Help for Advanced Settings to Show or Hide.4. Click Save.
AirCard W802S User Guide112 2400092Frequently Asked QuestionsHow Can I Tell I'm Connected to 3G/4G?When you're connected:•The 3G or 4G icon (on the left side of the home page) is solid. For example, .•The bottom area of the device LCD, the Virtual Device, and the Mini Window show the data transfer icon   and data transfer information (amount of data; connection duration).How Do I Connect to Wi-Fi?You may have to manually connect to Wi-Fi after certain events — for example, as part of the initial device setup, or after a software update.Tip: The Wi-Fi network name is displayed on the device LCD.1.  Do one of the following, depending on your operating system.WindowsWindows 7: Right-click the   icon in the system tray.Windows Vista: Click Control Panel > Network and Internet > Network and Sharing Center > Connect to a network.Windows XP: Click Control Panel > Network Connections > Wireless Network Connections > View available wireless networks.MacClick the AirPort icon   (in the upper right corner of your screen).LinuxPlease see the user documentation of the Linux distribution.Other operating systemsPlease see the user documentation for your operating system or computer.2. Select the Wi-Fi network provided by the AirCard W802S personal hotspot and connect to it. (If prompted for a network key/security key/password, enter the Wi-Fi password.)Is Roaming on 4G Supported?At the time of this release, roaming on 4G is not supported.What Do I Do if I Forgot the Wi-Fi Password?•If the Wi-Fi Password Reminder feature is enabled, display the password on the device. See "Wi-Fi Password Reminder" on page 90.•Connect the device to your computer through USB, then log in and view the Wi-Fi password (in Advanced settings > Wi-Fi > Security). Write the password down in a safe place. See "Connecting Through USB" on page 30.
ResourcesRev 1  Oct.10 113Note: If you've forgotten both the Wi-Fi password and the administrator (login) password, then you must reset the software to default settings. See "Resetting the Software to Default Settings" on page 105.What Do I Do if I Forgot the Administrator Password?1. Reset the software to default settings. See "Resetting the Software to Default Settings" on page 105.2. Go through the device setup, during which the administrator password will be displayed; write it down in a safe place. See "Setting Up the Device" on page 37.How Do I Access My Corporate Network Through a VPN?1. Establish a connection to the 3G/4G network.2. Launch the extranet client provided by your company.3. Supply the appropriate user name and password to gain access.For support, contact your company help desk.Are Terminal Sessions Supported?Terminal sessions (for example, via telnet or ssh) are not supported.TipsExtending Battery Life•Consider purchasing and using a high-capacity battery (available at https://www.sierrawireless.com/eStore/).•When you're not using the device, turn it off, or end the 3G/4G connection. (Click Disconnect on the home page).•Connect the device, through the USB cable, to the power adapter or a computer, and disable Wi-Fi. See "Disabling Wi-Fi When Connected Through USB" on page 93.•Adjust the LCD — do one or more of the following:·Turn off the LCD (Advanced settings > Device > Display > LCD Backlight).·Decrease the brightness of the LCD (Advanced settings > Device > Display > Backlight Settings > On Battery/USB Power).·Set the LCD to turn off sooner. See "Setting the LCD Timeout" on page 74.•Configure the setting (for when battery powered or connected via USB) to "Better battery life" (Advanced settings > Wi-Fi > Network > Battery or USB powered).•Enable standby (low power) mode. See "Standby (Low Power) Mode" on page 57.
AirCard W802S User Guide114 2400092•Turn off the lighting of the power button   (i.e. LED) (Advanced settings > Device > Display > Power Button LED).•Limit the number of Wi-Fi users (Advanced settings > Wi-Fi > Network > Max Number of Users).•If you have 3G but not 4G coverage, set WAN Mode to "3G only" (Advanced settings > WAN > Setup > WAN Mode).Device Location•Avoid moisture or extreme temperatures.•For improved reception, place the device near a closed window.•Place your device within easy reach of a reliable power supply and the computer to which it will be connected.Improving Signal Strength•Consider purchasing and using the Home Crib (available at https://www.sierrawireless.com/eStore/).•Ensure you're inside the network coverage area.•Try reorienting your device.•Move the device and your computer to another location — you may be in or near a structure that is blocking the signal. Every obstacle (for example, walls, ceilings, furniture) between the AirCard W802S personal hotspot and other wireless devices decreases the signal strength.•Place the device in a centralized location, as high as possible in the room.•Make sure there’s plenty of space around your device to provide the best signal reception.•Keep the device at least 3-6 feet away from electrical devices that generate RF interference (for example, microwaves, TVs, 2.4 GHz cordless phones, cellular phones, baby monitors, wireless speakers). If you're not using these electrical devices, turn them off.•If possible, place your devices so that the signal passes through open doorways or drywall, as opposed to concrete, brick, metal, walls with insulation, and so on.•If you cannot obtain service, contact <Carrier_Name> — a network or account problem may be preventing you from obtaining service.
ResourcesRev 1  Oct.10 115Improving 3G Network ServiceTo improve your network service, periodically check for PRL and profile updates.The PRL (Preferred Roaming List) is an account configuration item set by your service provider. It controls the radio channels and network carrier used by the 3G modem.To check for these updates:1. Log in to the home page.2. Click Advanced settings ().3. Click WAN > Setup.4. Click Update 3G PRL.5. After the update checking is completed, click Update 3G Profile.Improving Wi-Fi Performance•Try a different channel number. See "Wi-Fi Channel" on page 93.•Check whether any device updates are available. See "Updates" on page 65.•See the tips in "Improving Signal Strength" on page 114.•Limit the number of Wi-Fi users (Advanced settings > Wi-Fi > Network > Max Number of Users).•Select a longer Wi-Fi range. (Advanced settings > Wi-Fi > Network > Longer Wi-Fi range [two locations: Battery or USB Powered, and AC Powered])Windows XP Users1. Open the Device Manager.a. Click start > Settings > Control Panel.b. Double-click System.c. Click Hardware.d. Click Device Manager.2. Double-click Network adapters.
AirCard W802S User Guide116 24000923. Double-click the Wi-Fi client network adapter of your computer — for example, “Intel(R) WiFi Link 5100 AGN” in the following screenshot.4. If the Wi-Fi client network adapter is by Intel, click Advanced and, in the Property list, click Power Management and move the slider all the way to the right (to Highest). Click OK.— or —If the Wi-Fi client network adapter is not by Intel, select a configuration with minimal power savings (to maximize throughput).Note: The above settings are often controlled by 3rd-party value-add applications and may be automatically changed. If Wi-Fi performance improves for a while after performing the above steps, but then declines, recheck the above settings.Security Tips•Change the Wi-Fi network name (SSID) and Wi-Fi password on a regular basis. See "SSID (Wi-Fi Network Name)" on page 86 and "Wi-Fi Password" on page 89•Disable SSID Broadcast. See "Network Panel" on page 84.•Use the highest level of Wi-Fi security that your devices support. See "Wi-Fi Security" on page 88.•Change the login password. See "Changing the Administrator Password" on page 77.
ResourcesRev 1  Oct.10 117•Use MAC filtering to specify computers that are or aren't allowed to connect to the network. See "MAC Filter Panel" on page 85.Finding the MAC AddressYou'll need to know the MAC address of a device, when performing any of the following:•Assigning an IP address based on a MAC address (when using DHCP). See "DHCP Static IP Assignment List" on page 99.•Allowing or denying computers access to the network. See "Allowing or Denying Computers Access to the Network" on page 90.Tip: You can display a list of connected devices, including the MAC address of each device: click List of connected devices, available from Advanced settings > Wi-Fi >MACFilter and Advanced settings > Wi-Fi > Network.The steps to finding the MAC address of a device vary, depending on your operating system.Windows1. Open a command prompt window.a. Click start and Run.b. Typ e  cmd or command, and click OK.2. At the command prompt, type ipconfig/all and press Enter.3. Write down the Physical Address for the entry that relates to the wireless network connection; it appears as a series of numbers and letters — this is the MAC address of your wireless adapter.Mac OS X1. From the Apple menu ( ), select System Preferences.2. Select Network.3. Select the adapter that is connecting to the routing hardware.4. Select Advanced.5. Select Ethernet. The Ethernet ID is listed. This is the same as the MAC address.LinuxPlease see the user documentation of the Linux distribution.Other operating systemsPlease see the user documentation for your operating system or computer.
AirCard W802S User Guide118 2400092Finding the IP AddressYou'll need to know the IP address of a device, when configuring any of the following:•Port forwarding•Port triggering•DMZ•Static DHCP featuresTo find the IP address of a device:Windows1. Open a command prompt window.a. Click start and Run.b. Typ e  cmd or command, and click OK.2. At the command prompt, type ipconfig and press Enter.3. Write down the IP Address for the entry that relates to the wireless network connection. (The IP address might be listed under "Ipv4 Address", or something similar.)Mac OS X1. From the Apple menu ( ), select System Preferences.2. Select Network.3. Select the wireless adapter. The IP address is displayed in the right pane.Other operating systemsPlease see the user documentation for your operating system or computer.Troubleshooting TipsGeneral tips•Check the system events log. See "Exporting System Events" on page 109.•If some settings are preventing you from connecting to Wi-Fi, connect to the device through the USB cable, and then change the settings. See "Require-ments for a USB Tethered Connection" on page 43 and "Making a Tethered Connection" on page 43.•Go to  www.<Carrier_Name>.com/support to access troubleshooting and other resources.•The knowledge base at the Sierra Wireless website (www.sierrawireless.com/support/customer_help.aspx) may also be useful.
ResourcesRev 1  Oct.10 119LCD Is DarkThe LCD is dark and is not displaying any text or icons if:•The device is turned on and:·The LCD is turned off (Advanced settings > Device > Display > LCD Backlight).·The LCD is turned on, but the LCD is dormant (inactivity timeout). To make the LCD active, briefly press the power button   on the device.·The device is in standby (low power) mode. To exit this mode, briefly press the power button   on the device.•The device is turned off.To turn the device on:a. Ensure a battery is inserted into the device.b. Press the power button   on the device for approximately two seconds.If the LCD is still dark, use the USB cable to connect the device to the power adapter or to a computer.Insufficient Signal StrengthIf you have insufficient signal strength, the icon   is displayed (on the left side of the home page).Insufficient signal strength may occur because:•You are outside the network coverage area.•Your device’s internal antenna is pointing in the wrong direction.•You are in or near a structure that is blocking the signal.•You are near a device that is causing radio signal interference.•A network or account problem is preventing you from obtaining service.See also "Improving Signal Strength" on page 114.Messages Displayed on the Device LCDSee also "SD Card Error" on page 50.3G Activation FailedIf this message is displayed on the device LCD or in the 3G Activation Required alert window (after you've attempted activation):1. Ensure you're in 3G coverage and the signal strength is strong.2. Turn the device off and on. See "Turning Your Device Off" on page 48 and "Turning Your Device On" on page 33.3. If the "Activation failed" message is still displayed, prepare the following, and contact <Carrier_Name>:·Your billing information.·ESN of the device (displayed on the packaging, on the device [under the battery], and at Advanced settings > Device > About).
AirCard W802S User Guide120 2400092Connecting to 3G/4GIf the LCD displays this message for a long time:1. Check the signal strength. If it is weak, try the tips in "Improving Signal Strength" on page 114.2. Try a different Connection Preferences setting. See "Mobile Broadband Infor-mation and Settings" on page 54.3. Turn the device off and on. See "Turning Your Device Off" on page 48 and "Turning Your Device On" on page 33.4. Update the 3G profile: click Advanced settings > WAN > Setup > Update 3G Profile.5. If you're still unable to connect to 3G/4G, contact <Carrier_Name>.Connection ErrorIf this message persists on the device LCD, update the 3G profile:1. Log in to the home page.2. Click Advanced settings ().3. Click WAN > Setup.4. Click Update 3G Profile.5. If an error message and number are displayed on the LCD after the update, note the information and contact <Carrier_Name>.3G Activation RequiredIf the LCD displays this message, display the 3G Activation Required alert and start the activation:1. In the Admin Login section (in the upper left area of the home page), enter the administrator password (1–20 characters/numbers). (The default password is "password".)2. Click OK.3. Click the alerts icon   to display the alert window.4. If more than one alert is available, use the  and   buttons (at the top of the alert window) to browse to the "3G Activation Required" alert.5. In the 3G Activation Required alert window, click Activate now.Tip: Alternatively, click Advanced settings > WAN > Setup > Update 3G Profile.Searching for NetworkThe LCD displays this message until a 3G or 4G network is acquired.If this message persists, see the tips in "Cannot Connect to the 3G/4G Network" on page 123.
ResourcesRev 1  Oct.10 121Update FailedIf this message appears on the device LCD or in the 3G Network Update Available or Software Update Available alert windows (after you've attempted the update):1. Ensure your device is connected to the power adapter or computer, through the USB cable.Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. See "Making a Tethered Connection" on page 43.2. Retry the update.3. If the "Update failed" message is still displayed, contact <Carrier_Name>.Cannot Connect to Wi-FiIf your computer cannot connect to the Wi-Fi network of the AirCard W802S personal hotspot, ensure that:•The maximum number of Wi-Fi users has not been reached. (To determine the number of connected Wi-Fi users and set the maximum, see "Wi-Fi Users Information and Settings" on page 56).•You're connecting to the correct Wi-Fi network (SSID), and you're using the correct Wi-Fi password. If the Wi-Fi Password Reminder feature is enabled (page 90), you can use it to display the SSID and Wi-Fi password on the device LCD.•Nobody has changed the name or password of the Wi-Fi network. If the Wi-Fi Password Reminder feature is enabled (page 90), you can use it to display the SSID and Wi-Fi password on the device LCD.•Nobody is connected through the USB cable when Disable Wi-Fi when connected via USB is selected.•Your computer supports the type of Wi-Fi security that the network is set to use.Note: All the devices used with the AirCard W802S personal hotspot must support the selected security type. •Your computer supports Wi-Fi 802.11g (if Basic Rate is set, in Advanced settings > Wi-Fi > Network, to 802.11b/g compatibility).•Your computer has not been blocked, through MAC filtering. See "Specifying Computers That Are Not Allowed to Access the Network" on page 91.Tip: If some settings are preventing you from connecting to Wi-Fi, connect to the device through the USB cable, and then change the settings. See "Requirements for a USB Tethered Connection" on page 43 and "Making a Tethered Connection" on page 43.
AirCard W802S User Guide122 2400092Cannot Display the Home PageYour Web browser may display an error message when you try to display the home page. The error message depends on your Web browser.•"Internet Explorer cannot display the webpage" (Internet Explorer)•"Oops! This link appears to be broken" (Google Chrome)•"Safari can’t open the page" (Safari)•"The connection has timed out" (FireFox)Check the following:•The device is turned on. See "Turning Your Device On" on page 33.•You have established a connection to the device (through Wi-Fi or through the USB cable).•Ensure you're typing the correct address in the Web browser.·Tr y http://<SSID>, where <SSID> is as displayed on the device LCD.·If the home page is still not displayed, try http://192.168.0.1 or, if you're using custom routing settings, replace "192.168.0.1" with the appropriate IP address.•The Web browser is a recent version, and Java-enabled. The following are recommended:·Internet Explorer (version 6.0 or higher)·Mozilla Firefox (version 3.0 or higher)·Google Chrome (version 2.0.172.28 or higher)·Apple Safari (version 2.0 or higher)•If your computer has other adapters (for example, Ethernet) connected to other networks, disable or remove them from your computer.•If Internet security software is running on your computer, disable it and see whether the error message still occurs. Some firewall software may block access to the home page.•If DHCP is enabled on the device, ensure DHCP is enabled on your computer. See "DHCP" on page 98.•Check your Web browser settings.a. Open the Control Panel in Windows.b. Double-click Internet Options.c. From the Security tab, restore the default settings.d. From the Connections tab, select Never dial a connection.e. From the Advanced tab, restore the default settings.f. Close and reopen your Web browser.•Disconnect the device from your computer (if you're using the USB cable). Remove the battery from the device. Reinsert the battery.If, after checking all of the above, you still cannot display the home page, consider resetting the software to default settings. See "Resetting the Software to Default Settings" on page 105.
ResourcesRev 1  Oct.10 123Cannot Connect to the 3G/4G Network•Ensure your computer is connected to the device (through the USB cable or Wi-Fi). See "How Do I Connect to Wi-Fi?" on page 112 or "Making a Tethered Connection" on page 43.•Try the tips in "Improving Signal Strength" on page 114.•Check the WAN Mode setting (Advanced settings > WAN > Setup). For example, if it's set to 4G only, you won't be able to connect if:·You have 4G coverage, but you're roaming.·You don't have 4G coverage.•If you're roaming, ensure that 3G roaming is enabled.In the Roaming Information window or from Advanced settings > WAN > 3G, select Allow 3G Roaming.Note: Roaming charges may apply.•Check with <Carrier_Name> — a network or account problem may be preventing your device from obtaining service.Cannot Check for UpdatesEnsure your device is connected to the power adapter or computer, through the USB cable.Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. See "Making a Tethered Connection" on page 43.Sounds are Enabled, but the Device Doesn't Generate Any SoundsCheck that sounds are not turned off through the Mute switch on the device. See "Mute Switch" on page 36.
AirCard W802S User Guide124 2400092
Rev 1  Oct.10 12577: Technical Specifications, Safety Infor-mation, and Regulatory InformationTechnical SpecificationsLED OperationSee "Using the Power Button to Determine the Device State" on page 34.Radio Frequency and Electrical SpecificationsApprovals FCCBattery Size: 1800 mAhDuration for full charge:•AC charger: 1.5 hours•PC USB cable: 3.6 hoursCharge life:•4 hours under standard use•3 hours of continuous useCurrent  Maximum: 1000 mAStandby:•48 mA (1xEV-DO/IS2000 hybrid mode) •48 (WiMAX)Transmit  PCS: 1850 to 1910 MHzCellular: 824 to 849 MHzWiMAX: 2495 to 2690 MHzReceive  PCS: 1930 to 1990 MHzCellular: 869 to 894 MHzWiMAX: 2495 to 2690 MHzGPS: 1575.42 MHz
AirCard W802S User Guide126 2400092Software SpecificationsCDMA (3G) specification IS-2000 Release 0Data service  IS-707AWiMAX (4G) specification IEEE 802.16e-2005Wi-Fi specification IEEE 802.11bIEEE 802.11gIEEE 802.11nWi-Fi security and encryption protocols WEP Open & SharedWEP-64WEP-128WPA-Personal TKIP & AES (Pre-Shared Key or WPA-PSK)WPA2-Personal TKIP & AES (WPA2-PSK)WPA+WPA2-Personal (WPA+WPA2 PSK)SMS (IS-637) Not supportedFAX  Not supportedIOTA  Supported OTASP (IS-683A, IS-683B, IS-683C)  SupportedOTAPA SupportedPRL (Preferred Roaming List) SupportedAuthentication SupportedVoice Not supportedNAM SinglePosition Location  StandaloneTTY/Accessibility Not supportedMobile IP SupportedNetwork protocols (routing hardware) TCP, UDP,  AR P, RARP, ICMPVPN Pass-through of the following VPN types: •PPTP•IPSecTunneling of multiple VPN sessions simultaneously is supported.
Technical Specifications, Safety Information, and Regulatory InformationRev 1  Oct.10 127Environmental SpecificationsMechanical SpecificationsSafety InformationProper Battery Use and DisposalNote: Improper battery use may result in a fire, explosion, or other hazard.To ensure safe and responsible battery use:•Do not open, disassemble, puncture, crush, bend, or shred.•Do not expose to water or other liquids, fire, explosion, or other hazards.•Use the battery only in the AirCard W802S personal hotspot.•If using with a charger, use only the power adapter supplied with the device.•Do not short circuit the battery.•When replacing a battery, use the same model of battery that was supplied with the device.•Follow local regulations when disposing of a used battery.•Avoid dropping the device or the battery. If dropped and you suspect damage, take it to a service center for inspection.Operating temperature -20 to +55°CStorage temperature -25 to +60°CHumidity  90%, non-condensingVibration  10-1000 Hz, 6G, 60 min/axis, 3 hrs total (non-operating)Drop  1 m on concreteDimensions (W x L x H) 68 mm x 68 mm x 17.5 mmPower button SupportedHeadset jack  Not supportedLED  White
AirCard W802S User Guide128 2400092Regulatory NoticesThe design of the AirCard W802S personal hotspot complies with U.S. Federal Communications Commission (FCC) guidelines respecting safety levels of radio frequency (RF) exposure for mobile devices, which in turn are consistent with the following safety standards previously set by U.S. and international standards bodies:•ANSI / IEEE C95.1-1999, IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields, 3kHz to 300 GHz•National Council on Radiation Protection and Measurements (NCRP) Report 86, 1986, Biological Effects and Exposure Criteria for Radio Frequency Electromag-netic Fields•International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for limiting exposure to time-varying electric, magnetic, and electro-magnetic fields (up to 300 GHz)FCC ID: N7N-MHS802.RF Exposure - The AirCard W802S personal hotspot has been tested for compliance with FCC RF exposure limits in a portable configuration. At least 1.0 cm of separation distance between the AirCard W802S personal hotspot and the user's body must be maintained at all times. This device must not be used with any other antenna or transmitter that has not been approved to operate in conjunction with this device.Warning: (EMI) - United States FCC Information - This equipment has been tested and found to comply with the limits for a Class B computing device peripheral, pursuant to Parts 15 and 27 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and receiver.•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.•Consult the dealer or an experienced radio/TV technician for help.This device complies with Parts 15 and 27 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference.
Rev 1  Oct.10 129Numerics3G3G panel of the WAN tab  943G Roaming Information window  55activation failed  119activation information, viewing  93activation, initiate  49configuration, resetting to defaultsettings  94data transmission rates  26improving network service, tips  115lifetime data  82Mobile Broadband Information window54overview  26PRL version  68,  81,  94service type  94status  943G (time acquisition method)  1103G Activation Required (alert)  493G Activation Required (LCD message)  1203G Network Update Available (alert)  503G Only  54,  823G panel of the WAN tab  943G Preferred  54,  823G Roaming Information window  553G Roaming Settings  553G/4G Mobile Broadband Informationwindow  543G/4G Off  54,  824G4G panel of the WAN tab  83Base Station ID (BSID)  83configuration, resetting to defaultsettings  94connection status  83coverage type (service type)  83data transmission rates  26lifetime data  82Mobile Broadband Information window54network access provider (NAP-ID)  83network service provider (NSP-ID)  83overview  26roaming support  1124G Only  54,  824G Preferred  54,  82802.11 standards supported  126AAbout panel of the Device tab  80about this guide  27AC charger (power adapter)  32AC powered  57,  73access to the network, configuring  90,  91accessories  27account information  68,  81acquisition, time, method used for  109Activate now  41activating network service  41Activation complete!  49Activation Date  68,  81Activation Required (alert)  49Activation Status  68,  81activation, 3G3G Activation Required  1203G Activation Required alert  49date of original activation  93failed  119initiate  49Active network  53,  82Admin Login area of the home page  47Admin Password  77Admin Setup button  60Administrator + Guest  62administrator passwordchanging  77forgotten; what do I do?  113administrator, logging in as  47Advanced Settings window  60,  78AES  40,  88alert3G Activation Required  49Alert window  55audio, enabling/disabling  75critical battery level alert  76displaying  49low battery  76Network Update Available  50SD Card Error  50Software Update Available  51Sounds panel of the Device tab  80Index
AirCard W802S User Guide130 2400092Alert when (low battery)  76Alert window  55Allow 3G roaming  55,  94Allow all in list (giving computers access to thenetwork)  90Allow international access  55allowing computers access to the network  90Apple Safari  28Application (port forwarding)  101application notes  17application updates  65automatically check for updates  65automatically log indisabling for a specific computer  77enabling  77viewing list of computers set to automaticallylog in  77Bbaby monitors  114Backlight (LCD on the device)brightness  74turning off automatically  74turning on or off  74Backlight Settings  74Base Station ID (BSID)  83Basic panel of the Device tab  78Basic panel of the Router tab  95Basic Rate  85battery"Better battery life" setting  57,  73,  84Battery Information and Settings window  57charging  31critical battery level alert  75,  76high-capacity (purchased separately)  27icon  57installing  29low battery alert  76low battery, play sound  59overview  29proper use and disposal  127specifications  125tips on extending battery life  113Battery Information and Settings window  57Battery or USB powered  57,  73Better battery life  57,  73,  84billing cycledata statistics  58blacklist  85,  90Block (block a computer's access to the Wi-Fi net-work of the device)  56Block all in list  90,  91box contents  27brightness of LCD  74broadcast the SSID (Wi-Fi network name)  84browser interface home pageSee home pagebrowser interface updates  65browsers supported  28BSID (Base Station ID)  83buttonsbelow the virtual device  61top of home page  60Ccannot connect to the 3G/4G network  123cannot connect to Wi-Fi  121cannot display the home page  122care of your device  27Carrier to Interference-plus-Noise Ratio (CINR)  54CDMASee 3Gcell phones  114Center frequency  83Certificate information  84charger (power adapter)  32charging the device  31check for updatesautomatically  65manually  66Check for updates now  66Chrome browser  28CINR (Carrier to Interference-plus-Noise Ratio)  54Clear Log (connection history)  108Clear Log (system events)  109components of your device  26Connect Automatically  55Connect button  61connect to Internetalert  75,  80cannot connect  123improving 3G network service, tips  115launching a connection  51sharing your connection  52
IndexRev 1 Oct.10 131Connect/Disconnect  108connectedhow to tell you're connected to 3G/4G  112icon  54play sound when connected ordisconnected  59Wi-Fi users information  56connected computers, displaying a list of  92Connected Users window  56connecting the device to your computerUSB  43Wi-Fi  112Connecting to 3G/4G message  120connectionending  52history log  108improving 3G network service, tips  115information, displaying  58launching  51lost (audio alert) - Internet Disconnected  75settings  54,  82sharing  52state  53,  83status, 3G  53status, 4G  53,  83Wi-Fi users information  56Connection Error message  120connection historyclearing  108description  108enabling logging  108exporting  108Connection Preferences  54contents, package  27contextual (field-level) Help  111cordless phones  114corporate network, accessing through VPN  113coverage type (service type)3G  944G  83coverage type(s) available  54,  94critical battery level alert  76critical temperature alert  75current, electrical (specification)  125Customer Service, contacting  111Ddark LCD  119data statistics for the current connection session58data transferred  58,  82data transmission rates  26default settings3G/4G configuration, resetting  94software, resetting  106software, resetting (through the reset buttonon the device)  105denying computers access to your network  91Destination IP Address  104deviceinformation, viewing  68,  80name (host name)  87overview  25device driver, installing  44device name (host name)  92Device tabAbout panel  80Basic panel  78Display panel  79Log panel  82microSD card panel  79Sounds panel  80DHCPclients, maximum number of  98description  98enabling  98lease time  98start and end address  98Static IP Assignment List  99DHCP IP Address Range  97,  98DHCP Lease Time  98DHCP Server  97DHCP Static IP Assignment List  99dimensions of device  127Disable Wi-Fi upon USB-PC  93Disable Wi-Fi when connected via USB  56,  93Disconnect button  61Display panel of the Device tab  79displayinghome page  46disposal of battery  127DMZconfiguring  104DMZ panel of the Router tab  104
AirCard W802S User Guide132 2400092enabling  104DMZ panel of the Router tab  104DNS Mode  100DNS Relay  97docking station (Home Crib)  27document overview  27dormant  94download speeds  26drawing of hardware  29driver, installing  44Drivers for (Windows, Mac OS X)  79drop specification  127duration for full charge  125duration, session  58,  82EEc/Io  54,  94electrical specifications  125Electronic Serial Number (ESN)  68,  81email server, accessing  100Enable SD Card  62End (port, for port forwarding)  101environmental specifications  127ESN (Electronic Serial Number)  68,  81Export Router Settings  107exportingconnection history  108settings  107system event log  109FFailover wait time  83failure, device startupaudio alert  75FAQ (Frequently Asked Questions)  112FCC (regulatory) notices  128FCC ID  128feedback  61field-level (contextual) Help  111Firefox browser  28firewall software  122firmware version3G modem  68,  814G modem  69,  81routing hardware component  68,  81Wi-Fi  68,  81firmware, upgrade from a file  67folder name, microSD card  62forgot administrator password  113forgot Wi-Fi password  112Forward Ports  103Fragmentation Threshold  85frequencies, transmit and receive  125Frequently Asked Questions (FAQ)  112FTP server, accessing  100full charge  125Ggaming, Internet  102Get Started guide  27Google Chrome  28Guaranteed Update  65Guest Password (for microSD card access)  62Guest Username (for microSD card access)  62Hhardware  29Help button  61Help files, updates  65Help for Advanced Settings  111help, gettingCustomer Service, contacting  111FAQ (Frequently Asked Questions)  112tips  113troubleshooting  118website  111Help, online  111high-capacity battery  27Home Crib  27home pagebuttons along the top  60cannot display  122description  45displaying  46logging in  47vertical row of icons and text  52virtual device  47host name  87,  92humidity specification  127
IndexRev 1 Oct.10 133Iiconshome page (vertical row of icons and text)52LCD  35Import Router Settings  107important information booklet  61importing settings  107improving signal strength  114IMSI (International Mobile Station Identity)  68,81,  94information about your device  68,  80installing the device  37international access, allow  55International Mobile Station Identity (IMSI)  68,81,  94Internet Connected  59,  75,  80Internet Connection Information window  58connectionlost (alert)  75,  80Internet Disconnected  59,  75,  80Internet Explorer  28Internet Explorer cannot display the webpage122Internet gaming  102Internet telephony  102IOTA  126IP addressassigning, based on MAC address  99DHCP, range  97DMZ computer  104finding for a device  118removing an address based on MACaddress  99routing hardware  96WWAN, of the device  58IP Address (port forwarding)  101Kknowledge base  118LLAN panel of the Router tab  96Last user has joined  59Last User Has Left  75,  80LCDbrightness  74dark  119icons on LCD  35not lit  119timeout  74turning off automatically  74turning on or off  73LCD Backlight  74lease time, DHCP  98LED (Power button on the device)description  34enabling  74interpreting  34location  29lifetime data  82lifetime of producttotal data transferred  82Link SSID and Host Name  87list of connected computers, displaying  92List of connected devices  92Load 3G PRL  94logconnection history  108system events  108,  109log in automaticallydisabling for a specific computer  77enabling  77viewing list of computers set to automaticallylog in  77Log panel of the Device tab  82logging inautomatically  77steps to log in  47login passwordchanging  77forgotten; what do I do?  113Longer Wi-Fi range  57,  73,  84Low battery  59,  75,  80low battery alert  76low power mode (Standby Timer)  57MMAC (Media Access Control) filter  85,  90MAC address4G modem  69,  81
AirCard W802S User Guide134 2400092assigning an IP address based on MACaddress  99finding for a device  117Wi-Fi users  56Mac device driver, installing  44MAC filter  91MAC Filter List  90,  91MAC filter mode  86,  90MAC Filter panel of the Wi-Fi tab  85Mac OS X (driver, download)  79maintenance of your device  27manufacturer information  68,  81Max DHCP clients  98Max Number of Users  92Max number of Wi-Fi users  92Max Wi-Fi users  56maximum number of Wi-Fi users  92mechanical specifications  127Media Access ControlSee MAC addressMEID (Mobile Equipment Identifier)  68,  81microSD cardaccessing  62,  64enabling  62inserting  63location of slot  29,  36microSD Card panel of the Device tab  79overview  36removing from the device  63SD Card Error (alert)  50SD Card Information and Settings window  58shared folder name  62microSD Shared Folder Name  62microwaves  114Mini Window  48Mobile Broadband Information window  54Mobile Equipment Identifier (MEID)  68,  81Mobile Station ID (MSID)  68,  81,  94model information  68,  81Mozilla Firefox  28MSID (Mobile Station ID)  68,  81,  94mute switch, location  36NNAI (Network Access Identifier)  94NAP-ID (Network Access Provider ID)  83network3G, overview  264G Base Station ID (BSID)  834G network access provider (NAP-ID)  834G service provider (NSP-ID)  834G, overview  26active network  53,  82cannot connect  123name, Wi-Fi (SSID)  86network operator  82protocols supported  126Network Access Identifier (NAI)  94network access provider, 4G (NAP-ID)  83network access, configuring  90network operator4G (NSP-ID)  83viewing  68,  81,  93Network panel of the Wi-Fi tab  84network service3G, tips on improving service  115activating  41Network Time Protocol (NTP)  110Network Update Available (alert)  50,  59network, corporate, accessing through VPN  113No filtering  90no serviceicon  54not connected  54noticesregulatory  128NSP-ID (Network Service Provider ID)  83NTP (Network Time Protocol)  110OObtain an IP address automatically  98On AC Power  74,  79On Battery/USB Power  74online games  100,  102online Helpdisplaying  111getting updates  65Oops! This link appears to be broken  122operating temperature  127operator, network  68,  81,  93original activation date  93OTAPA  126OTASP  126overview of this document  27
IndexRev 1 Oct.10 135Ppackage contents  27password reminder, Wi-Fi  90password, administratorchanging  77forgotten; what do I do?  113password, Wi-Fichanging  89forgotten; what do I do?  112overview  89reminder  90pay-as-you-go  95performance, Wi-Fi, tips on improving  115place for your device, tips  114Plug and Play, Universal (UPnP)  96Port Forward panel of the Router tab  100port forwardingdescription  100disabling for an application  101enabling  101enabling for an application  101Port Trigger panel of the Router tab  102,  103port triggeringdescription  102enabling  102ports, adding  102ports, removing  103power adapter  32Power button (on the device)description  34interpreting  34location  29Power Button LED field  74Power Off button  48,  61power settingsAC outlet, connected to  73battery-powered  73tips on extending battery life  113USB powered  73powering the device off  48powering the device on  33Preable  84Preferred Roaming List (PRL) updateSee PRL updatePRI version3G component  68,  81routing hardware  68,  81PRL updatealert (update available)  50load a file  94loading a file  94PRL version3G modem  68,  81,  94problemsSee troubleshootingProtocol (port forwarding)  101Protocol (port triggering)  103protocols, network, supported  126Qquestions, frequently asked (FAQ)  112Rradio frequency (RF) specifications  125Realm  84receive frequencies  125Received (amount of data transferred)  58recharging the battery  31regulatory notices  128Remember me  77Remember me clients list  77Remember me computers, view list of  77reminder, Wi-Fi password  90Remote Desktop, accessing  100requirementsinstallation  28USB  43reset buttonlocation  69resetting the software to default settings  105Reset Device to Factory Defaults button  95resetting the 3G/4G configuration to defaultsettings  94resetting the software to default settingsthrough the browser interface  106through the reset button on the device  105restarting the device  70Restriction field  105RF (Radio Frequency) specifications  125roaming3G Roaming Information window  554G support  112enable or disable  94international access, allow  55
AirCard W802S User Guide136 2400092roaming status  94routerSee routing hardwareRouter IP Address  96Router PRI Version  68,  81Router setting resetaudio alert  59,  75performing  106Router tabDMZ panel  104LAN panel  96Port Forward panel  100Port Trigger panel  102,  103routing hardwarefirmware version  68,  81IP address  96play sound when routing hardware resets  75PRI version  68,  81resetting to default settings (through the resetbutton on the device)  105resetting to default settings (through thesoftware)  106subnet mask  96RSSI (signal strength)improving  114insufficient  119viewing  53RTS Threshold  85Rx (receive) frequencies  125SSafari browser  28Safari can’t open the page  122SD Card error (alert)  50SD Card Information and Settings window  58Searching for Network  120securityMAC filtering  85network access, configuring  90SPI (Stateful Packet Inspection)  96tips  116Wi-Fi  88Security panel of the Wi-Fi tab  85Sent (amount of data transferred)  58server, accessing  100service icon  54Service Programming Code (SPC)  95service type3G  94session duration  58,  82Session total data  82Set Guest Password (for microSD card access)  62Set Guest Username (for microSD card access)62Set up my device  38setting up the device  37settingsexporting  107importing  107Setup panel of the WAN tab  82shared folder name, microSD card  62sharing your Internet connection  52short text messaging (SMS)  126Shorter Wi-Fi range  57,  73,  84SID (System ID)  94Sierra Wirelessknowledge base  118Signal Quality window  53signal strengthimproving  114insufficient  119viewing  53size of device  127SMS  126softwareresetting to default settings  105specifications  126updates  65Software Update Available (alert)  51,  59Software Version  68,  81soundsenabling/disabling all (Mute switch)  36enabling/disabling individually  75Sounds panel of the Device tab  80Sounds window  59Source IP Address  104SPC (Service Programming Code)  95specificationselectrical  125environmental  127mechanical  127radio frequency (RF)  125software  126speeds, download  26SPI (Stateful Packet Inspection)  96ssh support  113
IndexRev 1 Oct.10 137SSID (Wi-Fi network name)broadcast  84changing  86description  86Host Name, link to  87SSID Broadcast  84Standby Timer  57Standby Timer on Battery or USB  79Start (port, for port forwarding)  101start day of the billing cycle, changing  58Starts on day  58startup failure, device (audio alert)  75Stateful Packet Inspection (SPI)  96Static IP Assignment List, DHCP  99storage guidelines  27storage temperature  127subnet mask  96Support button  60support, contacting  111Switchback wait time  83System alerts  59,  75,  80system events logclearing  109enabling  109exporting  109types of events included  108System ID (SID)  94system requirements  28TTCP/IP settings  98technical support, contacting  111telnet support  113temperature specifications  127temperature, critical (audio alert)  75terminal sessions  113tethered connectionmaking  43requirements  43See also USBtext messaging (SMS)  126The connection has timed out  122timeoutconnection timeout (cannot display the homepage)  122LCD  74tips  113TKIP/AES  40,  88Total (amount of data transferred)  58Total data  82trademarks  17transmission rates  26transmit frequencies  125transmitter power  83Trigger Ports  103troubleshootingcannot connect to the 3G/4G network  123cannot connect to Wi-Fi  121cannot display the home page  122general tips  118TRU-Install  43TTY  126Turn Off Backlight  74turning the device off  48turning the device on  33TVs  114Tx (transmit) frequencies  125Tx Power  83UUniversal Plug and Play (UPnP)  95,  96Update 3G PRL  83Update 3G profile  83Update Failed  121Update firmware from file  67updates3G Network Update Available (alert)  50automatically check  65cannot check for  123firmware, upgrade from a file  67manually check  66overview  65PRL  50,  83Software Update Available (alert)  51UPnP (Universal Plug and Play)  96usage guidelines for your device  27USBcharging the device  31,  32connecting the device to your computerthrough USB  43location  29power settings  57requirements  43Wi-Fi, disabling when connected through
AirCard W802S User Guide138 2400092USB  93user ID, 3G network  94Username and Password Security  62VVerbose System Event Logging  109vertical row of icons and text  52vibration specification  127video conferencing  102virtual device  47Voice over Internet Protocol (VoIP)  102VoIP (Voice over Internet Protocol)  102VPNaccessing corporate network through  113passthrough types supported  126Wwait timefailover  83switchback  83WAN mode  82WAN tab3G panel  944G panel  83Setup panel  82warning (EMI)  128warning (software settings reset)  105warranty  61Web browsers supported  28Web server, accessing  100website  111Sierra Wireless  17Welcome to Your Device window - Select anOption  110WEP  39,  88whitelist  85,  90Wi-Fialerts (user has joined, or left)  75,  80cannot connect  121channel  93configuring, overview  86connected computers, displaying list of  92connecting to  112longer Wi-Fi range  57,  73,  84MAC Filter panel of the Wi-Fi tab  85maximum number of users  92network name (SSID)  86Network panel of the Wi-Fi tab  84password  89Password Reminder  90password, forgot  112performance, tips on improving  115security  88security and encryption protocols supported126Security panel of the Wi-Fi tab  85sounds when user joins or leaves  59SSID (Wi-Fi network name)  86USB tethered mode  93Wi-Fi users information  56Wi-Fi Channel  93Wi-Fi Firmware Version  68,  81Wi-Fi Passwordl  89Wi-Fi Security Options window  39Wi-Fi user has joined  59,  75,  80Wi-Fi user has left  59,  75,  80Windows (driver, download)  79Windows device driver, installing  44Windows XPWi-Fi performance, tips on improving  115wireless speakers  114WPA  40,  88WPA2  40,  88WWAN IP address of the device  58XXP, WindowsWi-Fi performance, tips on improving  115YYour device is now restarting (window)  40

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