Sierra Wireless MHS802 CDMA + WiMAX + WiFi Hot Spot User Manual

Sierra Wireless Inc. CDMA + WiMAX + WiFi Hot Spot

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AirCard W802S Personal Hotspot

User Guide

2400092

Rev 1

Preface

Rev 1 Oct.10 3

Important

Notice

Due to the nature of wireless communications, transmission and reception of data

can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be

totally lost. Although significant delays or losses of data are rare when wireless

devices such as the Sierra Wireless modem are used in a normal manner with a

well-constructed network, the Sierra Wireless modem should not be used in

situations where failure to transmit or receive data could result in damage of any

kind to the user or any other party, including but not limited to personal injury,

death, or loss of property. Sierra Wireless accepts no responsibility for damages

of any kind resulting from delays or errors in data transmitted or received using

the Sierra Wireless modem, or for failure of the Sierra Wireless modem to

transmit or receive such data.

Safety and

Hazards

Do not operate the Sierra Wireless modem in areas where blasting is in progress,

where explosive atmospheres may be present, near medical equipment, near life

support equipment, or any equipment which may be susceptible to any form of

radio interference. In such areas, the Sierra Wireless modem MUST BE

POWERED OFF. The Sierra Wireless modem can transmit signals that could

interfere with this equipment.

Do not operate the Sierra Wireless modem in any aircraft, whether the aircraft is

on the ground or in flight. In aircraft, the Sierra Wireless modem MUST BE

POWERED OFF. When operating, the Sierra Wireless modem can transmit

signals that could interfere with various onboard systems.

Note: Some airlines may permit the use of cellular phones while the aircraft is on the

ground and the door is open. Sierra Wireless modems may be used at this time.

The driver or operator of any vehicle should not operate the Sierra Wireless

modem while in control of a vehicle. Doing so will detract from the driver or

operator's control and operation of that vehicle. In some states and provinces,

operating such communications devices while in control of a vehicle is an offence.

Limitation of

Liability

The information in this manual is subject to change without notice and does not

represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND

ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL

DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,

PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO,

LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE

ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS

PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE

FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.

Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its

affiliates aggregate liability arising under or in connection with the Sierra Wireless

product, regardless of the number of events, occurrences, or claims giving rise to

liability, be in excess of the price paid by the purchaser for the Sierra Wireless

product.

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Patents Portions of this product may be covered by some or all of the following US

patents:

5,515,013 5,629,960 5,845,216 5,847,553 5,878,234 5,890,057 5,929,815

6,169,884 6,191,741 6,199,168 6,339,405 6,359,591 6,400,336 6,516,204

6,561,851 6,643,501 6,653,979 6,697,030 6,785,830 6,845,249 6,847,830

6,876,697 6,879,585 6,886,049 6,968,171 6,985,757 7,023,878 7,053,843

7,106,569 7,145,267 7,200,512 7,295,171 7, 287,162 D442,170 D459,303

D599,256 D560,911

and other patents pending.

This product includes technology licensed from QUALCOMM® 3G

Manufactured or sold by Sierra Wireless or its licensees under one or more

patents licensed from InterDigital Group.

Licenses A large amount of the source code to this product is available under licenses

which are both free and open source. Most is available under the GNU General

Public License.

The remainder of the open source software which is not under the GPL is

available under one of a variety of more permissive licenses. Those that require

reproduction of the license text in the distribution are listed in the sections that

follow (starting on page 10).

GNU General Public License

Version 2, June 1991

Floor, Boston, MA 02110-1301 USA

Everyone is permitted to copy and distribute verbatim copies of this license

document, but changing it is not allowed.

Preamble

The licenses for most software are designed to take away your freedom to share

and change it. By contrast, the GNU General Public License is intended to

guarantee your freedom to share and change free software--to make sure the

software is free for all its users. This General Public License applies to most of the

Free Software Foundation's software and to any other program whose authors

commit to using it. (Some other Free Software Foundation software is covered by

the GNU Library General Public License instead.) You can apply it to your

programs, too.

When we speak of free software, we are referring to freedom, not price. Our

General Public Licenses are designed to make sure that you have the freedom to

distribute copies of free software (and charge for this service if you wish), that you

receive source code or can get it if you want it, that you can change the software

or use pieces of it in new free programs; and that you know you can do these

things.

To protect your rights, we need to make restrictions that forbid anyone to deny you

these rights or to ask you to surrender the rights. These restrictions translate to

certain responsibilities for you if you distribute copies of the software, or if you

modify it.

Preface

Rev 1 Oct.10 5

For example, if you distribute copies of such a program, whether gratis or for a

fee, you must give the recipients all the rights that you have. You must make sure

that they, too, receive or can get the source code. And you must show them these

terms so they know their rights.

We protect your rights with two steps: (1) copyright the software, and (2) offer you

this license which gives you legal permission to copy, distribute and/or modify the

software.

Also, for each author’s protection and ours, we want to make certain that

everyone understands that there is no warranty for this free software. If the

software is modified by someone else and passed on, we want its recipients to

know that what they have is not the original, so that any problems introduced by

others will not reflect on the original authors' reputations.

Finally, any free program is threatened constantly by software patents. We wish to

avoid the danger that redistributors of a free program will individually obtain

patent licenses, in effect making the program proprietary. To prevent this, we have

made it clear that any patent must be licensed for everyone's free use or not

licensed at all.

The precise terms and conditions for copying, distribution and modification follow.

GNU GENERAL PUBLIC LICENSE

TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND

MODIFICATION

0. This License applies to any program or other work which contains a notice

placed by the copyright holder saying it may be distributed under the terms of this

General Public License. The “Program”, below, refers to any such program or

work, and a “work based on the Program” means either the Program or any

derivative work under copyright law: that is to say, a work containing the Program

or a portion of it, either verbatim or with modifications and/or translated into

another language. (Hereinafter, translation is included without limitation in the

term “modification”.) Each licensee is addressed as “you”.

Activities other than copying, distribution and modification are not covered by this

License; they are outside its scope. The act of running the Program is not

restricted, and the output from the Program is covered only if its contents

constitute a work based on the Program (independent of having been made by

running the Program). Whether that is true depends on what the Program does.

1. You may copy and distribute verbatim copies of the Program’s source code as

you receive it, in any medium, provided that you conspicuously and appropriately

publish on each copy an appropriate copyright notice and disclaimer of warranty;

keep intact all the notices that refer to this License and to the absence of any

warranty; and give any other recipients of the Program a copy of this License

along with the Program.

You may charge a fee for the physical act of transferring a copy, and you may at

your option offer warranty protection in exchange for a fee.

2. You may modify your copy or copies of the Program or any portion of it, thus

forming a work based on the Program, and copy and distribute such modifications

or work under the terms of Section 1 above, provided that you also meet all of

these conditions: a) You must cause the modified files to carry prominent notices

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62400092

stating that you changed the files and the date of any change. b) You must cause

any work that you distribute or publish, that in whole or in part contains or is

derived from the Program or any part thereof, to be licensed as a whole at no

charge to all third parties under the terms of this License. c) If the modified

program normally reads commands interactively when run, you must cause it,

when started running for such interactive use in the most ordinary way, to print or

display an announcement including an appropriate copyright notice and a notice

that there is no warranty (or else, saying that you provide a warranty) and that

users may redistribute the program under these conditions, and telling the user

how to view a copy of this License. (Exception: if the Program itself is interactive

but does not normally print such an announcement, your work based on the

Program is not required to print an announcement.)

These requirements apply to the modified work as a whole. If identifiable sections

of that work are not derived from the Program, and can be reasonably considered

independent and separate works in themselves, then this License, and its terms,

do not apply to those sections when you distribute them as separate works. But

when you distribute the same sections as part of a whole which is a work based

on the Program, the distribution of the whole must be on the terms of this License,

whose permissions for other licensees extend to the entire whole, and thus to

each and every part regardless of who wrote it.

Thus, it is not the intent of this section to claim rights or contest your rights to

work written entirely by you; rather, the intent is to exercise the right to control the

distribution of derivative or collective works based on the Program.

In addition, mere aggregation of another work not based on the Program with the

Program (or with a work based on the Program) on a volume of a storage or

distribution medium does not bring the other work under the scope of this

License.

3. You may copy and distribute the Program (or a work based on it, under Section

2) in object code or executable form under the terms of Sections 1 and 2 above

provided that you also do one of the following: a) Accompany it with the complete

corresponding machine-readable source code, which must be distributed under

the terms of Sections 1 and 2 above on a medium customarily used for software

interchange; or, b) Accompany it with a written offer, valid for at least three years,

to give any third party, for a charge no more than your cost of physically

performing source distribution, a complete machine-readable copy of the

corresponding source code, to be distributed under the terms of Sections 1 and 2

above on a medium customarily used for software interchange; or, c) Accompany

it with the information you received as to the offer to distribute corresponding

source code. (This alternative is allowed only for noncommercial distribution and

only if you received the program in object code or executable form with such an

offer, in accord with Subsection b above.)

The source code for a work means the preferred form of the work for making

modifications to it. For an executable work, complete source code means all the

source code for all modules it contains, plus any associated interface definition

files, plus the scripts used to control compilation and installation of the

executable. However, as a special exception, the source code distributed need

not include anything that is normally distributed (in either source or binary form)

with the major components (compiler, kernel, and so on) of the operating system

on which the executable runs, unless that component itself accompanies the

executable.

Preface

Rev 1 Oct.10 7

If distribution of executable or object code is made by offering access to copy from

a designated place, then offering equivalent access to copy the source code from

the same place counts as distribution of the source code, even though third

parties are not compelled to copy the source along with the object code.

4. You may not copy, modify, sublicense, or distribute the Program except as

expressly provided under this License. Any attempt otherwise to copy, modify,

sublicense or distribute the Program is void, and will automatically terminate your

rights under this License. However, parties who have received copies, or rights,

from you under this License will not have their licenses terminated so long as

such parties remain in full compliance.

5. You are not required to accept this License, since you have not signed it.

However, nothing else grants you permission to modify or distribute the Program

or its derivative works. These actions are prohibited by law if you do not accept

this License. Therefore, by modifying or distributing the Program (or any work

based on the Program), you indicate your acceptance of this License to do so,

and all its terms and conditions for copying, distributing or modifying the Program

or works based on it.

6. Each time you redistribute the Program (or any work based on the Program),

the recipient automatically receives a license from the original licensor to copy,

distribute or modify the Program subject to these terms and conditions. You may

not impose any further restrictions on the recipients' exercise of the rights granted

herein. You are not responsible for enforcing compliance by third parties to this

License.

7. If, as a consequence of a court judgment or allegation of patent infringement or

for any other reason (not limited to patent issues), conditions are imposed on you

(whether by court order, agreement or otherwise) that contradict the conditions of

this License, they do not excuse you from the conditions of this License. If you

cannot distribute so as to satisfy simultaneously your obligations under this

License and any other pertinent obligations, then as a consequence you may not

distribute the Program at all. For example, if a patent license would not permit

royalty-free redistribution of the Program by all those who receive copies directly

or indirectly through you, then the only way you could satisfy both it and this

License would be to refrain entirely from distribution of the Program.

If any portion of this section is held invalid or unenforceable under any particular

circumstance, the balance of the section is intended to apply and the section as a

whole is intended to apply in other circumstances.

It is not the purpose of this section to induce you to infringe any patents or other

property right claims or to contest validity of any such claims; this section has the

sole purpose of protecting the integrity of the free software distribution system,

which is implemented by public license practices. Many people have made

generous contributions to the wide range of software distributed through that

system in reliance on consistent application of that system; it is up to the author/

donor to decide if he or she is willing to distribute software through any other

system and a licensee cannot impose that choice.

This section is intended to make thoroughly clear what is believed to be a

consequence of the rest of this License.

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82400092

8. If the distribution and/or use of the Program is restricted in certain countries

either by patents or by copyrighted interfaces, the original copyright holder who

places the Program under this License may add an explicit geographical

distribution limitation excluding those countries, so that distribution is permitted

only in or among countries not thus excluded. In such case, this License

incorporates the limitation as if written in the body of this License.

9. The Free Software Foundation may publish revised and/or new versions of the

General Public License from time to time. Such new versions will be similar in

spirit to the present version, but may differ in detail to address new problems or

concerns.

Each version is given a distinguishing version number. If the Program specifies a

version number of this License which applies to it and “any later version”, you

have the option of following the terms and conditions either of that version or of

any later version published by the Free Software Foundation. If the Program does

not specify a version number of this License, you may choose any version ever

published by the Free Software Foundation.

10. If you wish to incorporate parts of the Program into other free programs

whose distribution conditions are different, write to the author to ask for

permission. For software which is copyrighted by the Free Software Foundation,

write to the Free Software Foundation; we sometimes make exceptions for this.

Our decision will be guided by the two goals of preserving the free status of all

derivatives of our free software and of promoting the sharing and reuse of

software generally.

NO WARRANTY

11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS

NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY

APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE

“AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR

IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE

ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM

IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME

THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO

IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO

MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED

ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL,

SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF

THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT

LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR

LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE

PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH

HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES.

END OF TERMS AND CONDITIONS

Preface

Rev 1 Oct.10 9

How to Apply These Terms to Your New Programs

If you develop a new program, and you want it to be of the greatest possible use

to the public, the best way to achieve this is to make it free software which

everyone can redistribute and change under these terms.

To do so, attach the following notices to the program. It is safest to attach them to

the start of each source file to most effectively convey the exclusion of warranty;

and each file should have at least the "copyright" line and a pointer to where the

full notice is found.

<one line to give the program's name and a brief idea

of what it does.>

This program is free software; you can redistribute it

and/or modify it under the terms of the GNU General

Public License as published by the Free Software

Foundation; either version 2 of the License, or (at

your option) any later version.

This program is distributed in the hope that it will be

useful, but WITHOUT ANY WARRANTY; without even the

implied warranty of MERCHANTABILITY or FITNESS FOR A

PARTICULAR PURPOSE. See the GNU General Public License

for more details.

You should have received a copy of the GNU General

Public License along with this program; if not, write

to the Free Software Foundation, Inc., 51 Franklin St,

Fifth Floor, Boston, MA 02110-1301 USA

Also add information on how to contact you by electronic and paper mail.

If the program is interactive, make it output a short notice like this when it starts in

an interactive mode:

Gnomovision version 69, Copyright (C) year name of

author

Gnomovision comes with ABSOLUTELY NO WARRANTY; for

details type 'show w'.

This is free software, and you are welcome to

redistribute it under certain conditions; type 'show c'

for details.

The hypothetical commands ‘show w’ and ‘show c’ should show the appropriate

parts of the General Public License. Of course, the commands you use may be

called something other than ‘show w’ and ‘show c’; they could even be mouse-

clicks or menu items--whatever suits your program.

You should also get your employer (if you work as a programmer) or your school,

if any, to sign a "copyright disclaimer" for the program, if necessary. Here is a

sample; alter the names:

Yoyodyne, Inc., hereby disclaims all copyright interest

in the program ‘Gnomovision’ (which makes passes at

compilers) written by James Hacker.

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<signature of Ty Coon>, 1 April 1989

Ty Coon, President of Vice

This General Public License does not permit incorporating your program into

proprietary programs. If your program is a subroutine library, you may consider it

more useful to permit linking proprietary applications with the library. If this is what

you want to do, use the GNU Library General Public License instead of this

License.

iPerf License

Iperf performance test

Mark Gates

Ajay Tirumala

Jim Ferguson

Jon Dugan

Feng Qin

Kevin Gibbs

John Estabrook

National Laboratory for Applied Network Research

National Center for Supercomputing Applications

University of Illinois at Urbana-Champaign

http://www.ncsa.uiuc.edu

Permission is hereby granted, free of charge, to any person obtaining a copy of

this software (Iperf) and associated documentation files (the “Software”), to deal

in the Software without restriction, including without limitation the rights to use,

copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the

Software, and to permit persons to whom the Software is furnished to do so,

subject to the following conditions:

Redistributions of source code must retain the above copyright notice, this list of

conditions and the following disclaimers.

Redistributions in binary form must reproduce the above copyright notice, this list

of conditions and the following disclaimers in the documentation and/or other

materials provided with the distribution.

Neither the names of the University of Illinois, NCSA, nor the names of its

contributors may be used to endorse or promote products derived from this

Software without specific prior written permission. THE SOFTWARE IS

PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR

IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND

Preface

Rev 1 Oct.10 11

NONINFRINGEMENT. IN NO EVENT SHALL THE CONTIBUTORS OR

LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,

ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR

THE USE OR OTHER DEALINGS IN THE SOFTWARE.

miniupnpd License

Redistribution and use in source and binary forms, with or without modification,

are permitted provided that the following conditions are met:

•Redistributions of source code must retain the above copyright notice, this list

of conditions and the following disclaimer.

•Redistributions in binary form must reproduce the above copyright notice, this

list of conditions and the following disclaimer in the documentation and/or

other materials provided with the distribution.

•The name of the author may not be used to endorse or promote products

derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND

CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES,

INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE

DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR

CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,

SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT

NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;

LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)

HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN

CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR

OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,

EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

OpenSSL License

Redistribution and use in source and binary forms, with or without modification,

are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list

of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this

list of conditions and the following disclaimer in the documentation and/or

other materials provided with the distribution.

3. All advertising materials mentioning features or use of this software must

display the following acknowledgment:

4. “This product includes software developed by the OpenSSL Project for use in

the OpenSSL Toolkit. (http://www.openssl.org/)”

5. The names “OpenSSL Toolkit” and “OpenSSL Project” must not be used to

endorse or promote products derived from this software without prior written

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permission. For written permission, please contact openssl-

core@openssl.org.

6. Products derived from this software may not be called “OpenSSL” nor may

“OpenSSL” appear in their names without prior written permission of the

OpenSSL Project.

7. Redistributions of any form whatsoever must retain the following acknowl-

edgment:

“This product includes software developed by the OpenSSL Project for use in

the OpenSSL Toolkit (http://www.openssl.org/)”

THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND

ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT

LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT

SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR

ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR

CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,

PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE,

DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED

AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT

LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING

IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF

THE POSSIBILITY OF SUCH DAMAGE.

This product includes cryptographic software written by Eric Young

(eay@cryptsoft.com). This product includes software written by Tim Hudson

(tjh@cryptsoft.com).

Original SSLeay License

This package is an SSL implementation written by Eric Young

(eay@cryptsoft.com).

The implementation was written so as to conform with Netscapes SSL.

This library is free for commercial and non-commercial use as long as the

following conditions are aheared to. The following conditions apply to all code

found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the

SSL code. The SSL documentation included with this distribution is covered by

the same copyright terms except that the holder is Tim Hudson

(tjh@cryptsoft.com).

are not to be removed. If this package is used in a product, Eric Young should be

given attribution as the author of the parts of the library used. This can be in the

form of a textual message at program startup or in documentation (online or

textual) provided with the package.

Redistribution and use in source and binary forms, with or without modification,

are permitted provided that the following conditions are met:

Preface

Rev 1 Oct.10 13

1. Redistributions of source code must retain the copyright notice, this list of

conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this

list of conditions and the following disclaimer in the documentation and/or

other materials provided with the distribution.

3. All advertising materials mentioning features or use of this software must

display the following acknowledgement:

“This product includes cryptographic software written by Eric Young

(eay@cryptsoft.com)”

The word ‘cryptographic’ can be left out if the rouines from the library being

used are not cryptographic related :-).

4. If you include any Windows specific code (or a derivative thereof) from the

apps directory (application code) you must include an acknowledgement:

“This product includes software written by Tim Hudson (tjh@cryptsoft.com)”

THIS SOFTWARE IS PROVIDED BY ERIC YOUNG “AS IS” AND ANY

EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,

THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE

AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,

INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES

(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE

GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS

INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,

WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING

NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF

THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH

DAMAGE.

The licence and distribution terms for any publically available version or derivative

of this code cannot be changed. i.e. this code cannot simply be copied and put

under another distribution licence [including the GNU Public Licence.]

PPPD License

Redistribution and use in source and binary forms, with or without modification,

are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list

of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this

list of conditions and the following disclaimer in the documentation and/or

other materials provided with the distribution.

3. The name “Carnegie Mellon University” must not be used to endorse or

promote products derived from this software without prior written permission.

For permission or any legal details, please contact

Office of Technology Transfer

Carnegie Mellon University

5000 Forbes Avenue

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Pittsburgh, PA 15213-3890

(412) 268-4387, fax: (412) 268-7395

tech-transfer@andrew.cmu.edu

4. Redistributions of any form whatsoever must retain the following acknowl-

edgment:

“This product includes software developed by Computing Services at Carne-

gie Mellon University (http://www.cmu.edu/computing/).”

CARNEGIE MELLON UNIVERSITY DISCLAIMS ALL WARRANTIES WITH

REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS, IN NO EVENT SHALL CARNEGIE

MELLON UNIVERSITY BE LIABLE FOR ANY SPECIAL, INDIRECT OR

CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER

RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN

ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION,

ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE

OF THIS SOFTWARE.

Redistribution and use in source and binary forms, with or without modification,

are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list

of conditions and the following disclaimer.

2. The name(s) of the authors of this software must not be used to endorse or

promote products derived from this software without prior written permission.

3. Redistributions of any form whatsoever must retain the following acknowl-

edgment:

“This product includes software developed by Paul Mackerras

<paulus@samba.org>”.

THE AUTHORS OF THIS SOFTWARE DISCLAIM ALL WARRANTIES WITH

REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS, IN NO EVENT SHALL THE AUTHORS BE

LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR

ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR

PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR

OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH

THE USE OR PERFORMANCE OF THIS SOFTWARE.

PPPStats License

Redistribution and use in source and binary forms are permitted provided that the

above copyright notice and this paragraph are duplicated in all such forms and

that any documentation, advertising materials, and other materials related to such

distribution and use acknowledge that the software was developed by the

University of California, Berkeley. The name of the University may not be used to

endorse or promote products derived from this software without specific prior

written permission.

Preface

Rev 1 Oct.10 15

THIS SOFTWARE IS PROVIDED “AS IS” AND WITHOUT ANY EXPRESS OR

IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED

WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR

PURPOSE.

PPPDump License

Redistribution and use in source and binary forms, with or without modification,

are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list

of conditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, this

list of conditions and the following disclaimer in the documentation and/or

other materials provided with the distribution.

3. The name(s) of the authors of this software must not be used to endorse or

promote products derived from this software without prior written permission.

4. Redistributions of any form whatsoever must retain the following acknowl-

edgment:

“This product includes software developed by Paul Mackerras

<paulus@samba.org>”.

THE AUTHORS OF THIS SOFTWARE DISCLAIM ALL WARRANTIES WITH

REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS, IN NO EVENT SHALL THE AUTHORS BE

LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR

ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR

PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR

OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH

THE USE OR PERFORMANCE OF THIS SOFTWARE.

SSH2 License

Redistribution and use in source and binary forms, with or without modification,

are permitted provided that the following conditions are met:

Redistributions of source code must retain the above copyright notice, this list of

conditions and the following disclaimer.

Redistributions in binary form must reproduce the above copyright notice, this list

of conditions and the following disclaimer in the documentation and/or other

materials provided with the distribution.

Neither the name of the copyright holder nor the names of any other contributors

may be used to endorse or promote products derived from this software without

specific prior written permission.

AirCard W802S User Guide

16 2400092

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND

CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES,

INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE

DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR

CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,

SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT

NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;

LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)

HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN

CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR

OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,

EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

UUID License

This file is part of OSSP uuid, a library for the generation of UUIDs which can

found at http://www.ossp.org/pkg/lib/uuid/

Permission to use, copy, modify, and distribute this software for any purpose with

or without fee is hereby granted, provided that the above copyright notice and this

permission notice appear in all copies.

THIS SOFTWARE IS PROVIDED “AS IS” AND ANY EXPRESSED OR IMPLIED

WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE ARE DISCLAIMED.

IN NO EVENT SHALL THE AUTHORS AND COPYRIGHT HOLDERS AND

THEIR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,

INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES

(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE

GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS

INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,

WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING

NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF

THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH

DAMAGE.

Zlib License

This software is provided ‘as-is’, without any express or implied warranty. In no

event will the authors be held liable for any damages arising from the use of this

software.

Permission is granted to anyone to use this software for any purpose, including

commercial applications, and to alter it and redistribute it freely, subject to the

following restrictions:

1. The origin of this software must not be misrepresented; you must not claim

that you wrote the original software. If you use this software in a product, an

Preface

Rev 1 Oct.10 17

acknowledgment in the product documentation would be appreciated but is

not required.

2. Altered source versions must be plainly marked as such, and must not be

misrepresented as being the original software.

3. This notice may not be removed or altered from any source distribution.

Jean-loup Gailly

Mark Adler

Trademarks AirCard and “Heart of the Wireless Machine” are registered trademarks of Sierra

Wireless. AirPrime, AirLink, AirVantage, Sierra Wireless, the Sierra Wireless logo,

TRU-Install, and the red wave design are trademarks of Sierra Wireless.

Windows® and Windows Vista® are registered trademarks of Microsoft

Corporation.

Macintosh and Mac OS are trademarks of Apple Inc., registered in the U.S. and

other countries.

QUALCOMM® is a registered trademark of QUALCOMM Incorporated. Used

under license.

Linux® is the registered trademark of Linus Torvalds in the U.S. and other

countries.

Wi-Fi, WPA, and WPA2 are registered marks of the Wi-Fi Alliance.

QUALCOMM® is a registered trademark of QUALCOMM Incorporated.

Other trademarks are the property of their respective owners.

Contact

Information

Additional

Information and

Updates

For up-to-date product descriptions, documentation, application notes, firmware

upgrades, troubleshooting tips, and press releases, visit www.sierrawireless.com.

Sales Desk: Phone: 1-604-232-1488

Hours: 8:00 AM to 5:00 PM Pacific Time

E-mail: sales@sierrawireless.com

Post: Sierra Wireless

13811 Wireless Way

Richmond, BC

Canada V6V 3A4

Fax: 1-604-231-1109

Web: www.sierrawireless.com

AirCard W802S User Guide

18 2400092

Revision

History Revision

number Release

date Changes

1Oct 10 Initial release

Rev 1 Oct.10 19

Contents

Device Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Components of your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

3G and 4G Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Available accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Getting Started With Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Connecting Through USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Charging the Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Using the AC Charger with USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Charging Through a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Turning Your Device On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Turning Your Device Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Using the Power Button to Determine the Device State . . . . . . . . . . . . .34

Controlling the Device Using the Power Button . . . . . . . . . . . . . . . . . . . .34

LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Interpreting the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Mute Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

microSD Card Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Installing and Setting Up the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Setting Up the Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

AirCard W802S User Guide

20 2400092

Changing the Password and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Activating and Using Your Network Service . . . . . . . . . . . . . . . . . . . . . . 41

Using Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Connecting Through USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

TRU-Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Requirements for a USB Tethered Connection . . . . . . . . . . . . . . . . . . . . 43

Making a Tethered Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Browser Interface Home Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Displaying the Home Page of the Device . . . . . . . . . . . . . . . . . . . . . . . . 46

Logging On as an Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Virtual Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Mini Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Turning Your Device Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Displaying Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

3G Activation Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

3G Network Update Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

SD Card Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Software Update Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Launching Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Sharing Your Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Ending Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Vertical Row (of Icons and Text) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Signal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Mobile Broadband Information and Settings . . . . . . . . . . . . . . . . . . . . . . 54

3G Roaming Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Alert Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Wi-Fi Users Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Battery Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Internet Connection Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

microSD Card Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . 58

Sounds Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Contents

Rev 1 Oct.10 21

Home Page Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Buttons Along the Top of the Home Page . . . . . . . . . . . . . . . . . . . . . . . .60

Buttons Below the Virtual Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Using the microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Before Using the microSD Card Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Inserting a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Removing a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Accessing the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Automatically Checking for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Manually Checking for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Upgrade Firmware From a File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Viewing Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Reset Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Restarting the Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Battery and USB Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

AC Power Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Configuring the LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Turning the LCD On or Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Setting the LCD Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Setting the LCD Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Enabling and Disabling the LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Enabling and Disabling Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Enabling and Disabling Sounds for Specific Events . . . . . . . . . . . . . . . .75

Low Battery Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Critical Battery Level Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Automatic Login ("Remember Me") . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

AirCard W802S User Guide

22 2400092

Advanced Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Accessing the Advanced Settings Window . . . . . . . . . . . . . . . . . . . . . . . 78

Device Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

WAN Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Wi-Fi Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Configuring the Wi-Fi Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

SSID (Wi-Fi Network Name) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Wi-Fi Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Host Name (Device Name) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Setting the Maximum Number of Wi-Fi Users . . . . . . . . . . . . . . . . . . . . . 92

Wi-Fi Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Disabling Wi-Fi When Connected Through USB . . . . . . . . . . . . . . . . . . . 93

Configuring 3G/4G. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Viewing 3G Activation Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

3G Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Resetting the 3G/4G Configuration to Default Settings . . . . . . . . . . . . . . 94

Configuring the Router Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Basic Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

LAN Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Port Forward Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Port Trigger Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

DMZ Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Resetting the Software to Default Settings . . . . . . . . . . . . . . . . . . . . . . 105

Exporting and Importing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Exporting Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Importing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Logs Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Connection History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

System Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Setting the Method Used for Time Acquisition . . . . . . . . . . . . . . . . . . . 109

Setup Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Welcome to Your Device Window - Select an Option . . . . . . . . . . . . . . 110

Contents

Rev 1 Oct.10 23

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Visiting the <Carrier_Name> Website . . . . . . . . . . . . . . . . . . . . . . . . . .111

Contacting Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

How Can I Tell I'm Connected to 3G/4G? . . . . . . . . . . . . . . . . . . . . . . .112

How Do I Connect to Wi-Fi? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Is Roaming on 4G Supported? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

What Do I Do if I Forgot the Wi-Fi Password? . . . . . . . . . . . . . . . . . . . .112

What Do I Do if I Forgot the Administrator Password? . . . . . . . . . . . . .113

How Do I Access My Corporate Network Through a VPN? . . . . . . . . . .113

Are Terminal Sessions Supported? . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Extending Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Device Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Improving Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Improving 3G Network Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Improving Wi-Fi Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Security Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Finding the MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Finding the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

General tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

LCD Is Dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Insufficient Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Messages Displayed on the Device LCD . . . . . . . . . . . . . . . . . . . . . . . .119

Cannot Connect to Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Cannot Display the Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Cannot Connect to the 3G/4G Network . . . . . . . . . . . . . . . . . . . . . . . . .123

Cannot Check for Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Sounds are Enabled, but the Device Doesn't Generate Any Sounds . .123

AirCard W802S User Guide

24 2400092

Technical Specifications, Safety Information, and

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

LED Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Radio Frequency and Electrical Specifications . . . . . . . . . . . . . . . . . . . 125

Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Rev 1 Oct.10 25

1: Device Basics

Your AirCard W802S personal hotspot allows you to easily connect

to the Internet and to share your 3G/4G connection with others.

This user guide describes how to set up your device and use the

browser interface to:

•View the status of your device.

•View and change the settings of your device and the browser

interface.

It also describes your device (its various connectors and buttons).

Your Device

The AirCard W802S personal hotspot provides a simple way to use

your 3G/4G Internet connection with any Wi-Fi-enabled device, and

to share your Internet connection with friends and family.

AirCard W802S User Guide

26 2400092

Components of your device

Your device consists of these main components:

•Wi-Fi access point

The Wi-Fi access point connects your computers and other Wi-Fi-enabled

devices to your device.

•3G modem

The 3G modem connects your device to the Internet via the 3G (CDMA 1X/

EVDO) network (more widely available, compared to 4G).

•4G modem

The 4G modem connects your device to the Internet via the 4G (WiMAX) net-

work (newer technology and faster speeds, compared to 3G).

•Routing hardware

The routing hardware handles traffic between the 3G/4G modems, the Wi-Fi

access point, and the Wi-Fi network.

3G and 4G Networks

These wireless networks connect you to the Internet. Depending on your

coverage area, you may have:

•Both 3G and 4G coverage

•Only 3G coverage

•Only 4G coverage.

Your device automatically connects to the fastest network that is available to you.

If you have both 3G and 4G coverage and your connection happens to get

disrupted, your device can automatically switch to the other network. For more

information, see "Configuring the 3G/4G Connection Preferences" on page 54.

Download speeds

Actual speeds depend on several factors, including network conditions.

Note: You can get even higher download speeds, by using the optional Home Crib

(available for purchase separately).

Wireless mode Maximum downlink

speeds Typical downlink

speeds

3G (EV-DO Rev 0) 2.4 Mbps 400-700 kbps

3G (EV-DO Rev A) 3 Mbps 0.6-1.4 Mbps

4G 10 Mbps 3-6 Mbps

Device Basics

Rev 1 Oct.10 27

Package Contents

Your package includes:

•AirCard W802S personal hotspot by Sierra Wireless

•Battery compartment cover

•Rechargeable battery

•Power adapter

•USB cable

•Quick Start guide

Available accessories

The following accessories are available for purchase separately:

•Home Crib—improves download speeds, and also charges the device.

•High-capacity battery

To purchase them, please visit https://www.sierrawireless.com/eStore/. Other

accessories may also be available.

Care and Maintenance

As with any electronic device, you should handle this device with care to ensure

reliable operation. Follow these guidelines in using and storing the device:

•Protect the device from liquids, dust, and excessive heat.

•Do not handle or operate the device while driving or operating a vehicle.

Doing so may distract you from properly operating the vehicle. In some juris-

dictions, operating communication devices while in control of a vehicle is a

criminal offense.

•Do not apply adhesive labels to the device. They may cause the device to

overheat and may alter the antenna's performance.

About This Guide

This user guide provides you with all the information you'll need to install and use

your AirCard W802S personal hotspot.

The printed Quick Start guide that comes with the AirCard W802S personal

hotspot should be sufficient for most installations.

•Chapter 1 (which you are reading) gives you an overview of the device.

•Chapter 2 describes the buttons, connectors, and other components of the

device. (See "Your Device" on page 29).

•Chapter 3 provides step-by-step instructions for setting up the device. (See

"Installing and Setting Up the Device" on page 37).

•Chapter 4 describes common tasks for your device. (See "Using Your Device"

on page 43).

•Chapter 5 describes advanced configuration of the device and the browser

interface. (See "Settings" on page 73).

AirCard W802S User Guide

28 2400092

•Chapter 6 contains frequently asked questions, troubleshooting tips, and

resources for getting help. (See "Resources" on page 111).

•Chapter 7 lists the electrical, radio frequency, and other parameters of the

device for those who require technical information, as well as safety infor-

mation and regulatory information. (See "Technical Specifications, Safety

Information, and Regulatory Information" on page 125).

Getting Started With Your Device

System Requirements

•One or more computers that support Wi-Fi (802.11b/g/n)

•Web browser (required if you'll be using the browser interface to view status

and to configure settings). The following browsers are supported:

·Internet Explorer (version 6.0 or higher)

·Mozilla Firefox (version 3.0 or higher)

·Google Chrome (version 2.0.172.28 or higher)

·Apple Safari (version 2.0 or higher)

•If you'll be connecting the device through USB:

·Computer running Windows 7, Windows Vista, Windows XP with Service

Pack 2, or Mac (OS X 10.4.x or higher)

·USB 2.0 slot

Rev 1 Oct.10 29

2: Your Device

Battery

The battery compartment is on the back of the device. The battery is

replaceable.

If you need a new battery or want to purchase a high-capacity battery

(which provides improved battery life), visit the Sierra Wireless online

store at https://www.sierrawireless.com/eStore/.

Installing the Battery

1. Remove the battery compartment cover.

AirCard W802S User Guide

30 2400092

2. Align the battery contact points with those inside the battery compartment,

and insert the battery into the device.

3. Replace the battery compartment cover.

Connecting Through USB

Note: If you’ll be using USB for data transfer (and not just for charging the device), you

must install the device driver. See "Making a Tethered Connection" on page 43.

Your Device

Rev 1 Oct.10 31

Use the USB cable to connect the device to your computer when:

•You want to charge the device, but you don't want to use the power adapter,

or the power adapter is not available.

•Your computer does not have Wi-Fi.

•You want to block others from using the device. (See "Disabling Wi-Fi When

Connected Through USB" on page 93.)

To connect the device to your computer:

1. Insert the larger (USB) end of the USB cable into the computer.

2. Insert the other (Micro B) end of the USB cable into the USB connector on the

side of the device.

Charging the Device

You need to recharge your device's battery periodically. You can continue using

your device while it is charging.

To charge the battery, you have two options, as shown in the drawing that follows

— you can connect the device to an AC charger (faster way to charge). See

"Using the AC Charger with USB Port" on page 32. Alternatively, you can charge

the device when it’s inserted into the optional Home Crib, or you can connect the

device to a computer (slower way to charge). See "Charging Through a

Computer" on page 32.

AirCard W802S User Guide

32 2400092

Using the AC Charger with USB Port

1. Insert the smaller (Micro B) end of the USB cable into the USB connector on

the side of the device.

2. Insert the other (USB) end of the USB cable into the power adapter.

3. Insert the power adapter into an electrical outlet.

When charging, the LCD shows and, if the device is off, displays a message

"Charging... xx% complete".

When the device is charged, the LCD shows:

• (if the device is on)

• and the message "Fully charged" (if the device is off).

Charging Through a Computer

Note: Charging through a computer usually takes longer than charging through the power

adapter.

Note: If you’ll be using USB for data transfer (and not just for charging the device), you

must install the device driver. See "Making a Tethered Connection" on page 43.

Your Device

Rev 1 Oct.10 33

Note: If you’re using Mac OS X 10.4.x, after you connect the device you may see a

warning message that your computer is running on UPS backup battery and that you

should perform a computer shutdown. You can continue with your work. To prevent this

message from being displayed, install the device driver. See "Making a Tethered

Connection" on page 43.

1. Ensure the computer is turned on.

2. Insert the larger (USB) end of the USB cable into the computer.

3. Insert the other (Micro B) end of the USB cable into the USB connector on

the side of the device.

When charging, the LCD shows .

When the device is charged, the LCD shows .

Power Button

Turning Your Device On

1. Ensure that:

·The device has a charged battery inserted.

— or —

·The device is connected to the power adapter or a computer (through the

USB cable), as shown in the drawing on page 31.

2. If the device LCD is blank, press and hold the power button for two

seconds.

Turning Your Device Off

•Press and hold the power button for 2 seconds.

AirCard W802S User Guide

34 2400092

Using the Power Button to Determine the Device State

The power button on the device also indicates the device's status, as shown in

the following table.

Controlling the Device Using the Power Button

Power button Description Your action

Not lit •The device is turned off, and may or

may not be charging.

•The device is turned on, but you have

turned off the LED.

•To turn the device on, press and hold the

power button for two seconds.

•[OPTIONAL]: Turn on the LED. See

"Enabling and Disabling the LED" on

page 74.

Lit, flashing

(approximately every

4 seconds)

The device is turned on, and the LED is

enabled. No action required.

Lit, flashing

(approximately every

30 seconds)

The device is in standby (low power) mode.

The following are off: LCD, Wi-Fi radio, 3G/

4G radios.

For more information, see "Standby (Low

Power) Mode" on page 57.

To exit standby mode:

Connect the device to the power adapter or

computer, through the USB cable.

— or —

Press the power button .

Type of press Result

Quick press •The device leaves standby (low power) mode.

•The LCD wakes up (turns on) if it was enabled but dormant. (The LCD turns dark,

after a configurable time of inactivity.)

•A displayed message is confirmed or acknowledged.

•Display of the Wi-Fi network name (SSID) and password is turned off.

Quick double-press •The LCD wakes up (turns on) if it was enabled but dormant. (The LCD turns dark,

after a configurable time of inactivity.)

•The Wi-Fi network name (SSID) and password are briefly displayed. See "Wi-Fi

Password Reminder" on page 90.

Long press (press and hold

for two seconds) The device turns on or off.

Your Device

Rev 1 Oct.10 35

LCD

If the LCD is not lit, see "Turning Your Device On" on page 33.

Interpreting the LCD

The LCD shows icons and text that reflect the status of the device and your

connection.

Tip: Most of the LCD icons and messages are also shown on the Virtual Device (page 47)

and Mini Window (page 48). See also "Messages Displayed on the Device LCD" on

page 119.

ASignal strength

B3G/4G status

CAlerts

DNumber of Wi-Fi users

EBattery status

FDevice name. Message area.

GAmount of data transferred; connection duration. Message area.

AB C DE

AirCard W802S User Guide

36 2400092

Mute Switch

The mute switch is used to turn on or off sounds from the device. The mute switch

is located on the side of the device:

Tip: You can also disable sounds through the home page. See "Sounds Information

and Settings" on page 59.

microSD Card Slot

Your device supports a microSD™ card (sold separately) for file sharing and

transfer or storage. The microSD slot is located on the same side of the device as

the USB connector. Your computer recognizes the microSD card as a removable

storage device. The device supports microSD cards up to 16 GB.

Note: Using microSD cards larger than 16 GB can cause data loss and damage your

device.

Rev 1 Oct.10 37

3: Installing and Setting Up the Device

Setting Up the Device

1. Install the battery, as described in "Installing the Battery" on

page 29.

2. Connect the device to the AC charger, as described in "Using the

AC Charger with USB Port" on page 32.

3. Plug the AC charger into an electrical outlet.

4. Important: Charge the device until the battery icon is full ( ).

Connecting to the Network

1. Ensure you are in the <Carrier_Name> 3G or 4G coverage area

(not roaming).

2. If you have a LAN connection, disconnect it.

3. Ensure your computer's Wi-Fi is turned on.

4. If the device LCD displays "Charging", "Charged", or "Powered

off", press and hold the power button for two seconds.

5. Wait until the device LCD displays "Connect your computer to

Wi-Fi network," followed by the network name (SSID) and

password. This may take several seconds.

6. On your computer, connect to the Wi-Fi network listed on the

device LCD. If you don't know how to do this, see "How Do

I Connect to Wi-Fi?" on page 112. After you’ve connected to the

Wi-Fi network, the device LCD displays "Open any web page to

continue setup."

7. Open your Web browser. The "Welcome to your AirCard W802S"

window opens.

Note: This window displays the administrator password and the address of

the device home page. Please remember this information or write it down in a

safe place.

AirCard W802S User Guide

38 2400092

This window provides several options.

•To keep the default settings of the device, click one of the following:

·The Internet (to start surfing)

·My AirCard W802S's home page (to view the device status, customize

settings). Proceed to "Using Your Device" on page 43.

•To change security settings, click Set up my AirCard W802S.

Changing the Password and Settings

During the device setup, you can select Set up my AirCard W802S to change the

settings for the:

•Administrator password

This password is used to log in to the home page, where you can view and

customize your device settings. The default password is "password". Choose

something easy-to-remember (yet not easily guessed by others). If you forget

this password, you’ll need to reset the device to its default settings and go

through the device setup (as described in "Setting Up the Device" on

page 37).

Your administrator password must be 1–20 characters long.

•Wi-Fi network name (SSID)

This name is visible to other Wi-Fi-enabled devices, and is used to identify

your Wi-Fi network. The length of the Wi-Fi network name (SSID) depends on

other settings of the browser interface. (See the Help bubble that's displayed

when you move the cursor to the SSID input field.)

•Wi-Fi security

The default setting is WEP 64 Bit Open. To select another option, click More

options. See "Wi-Fi Security Options" on page 39.

•Wi-Fi password

The maximum length of this field is determined by the Wi-Fi security option

(the previous item). (See the Help bubble that's displayed when you move the

cursor to the Wi-Fi password field.)

If you'll be sharing your Internet connection with others, you'll have to give the

Wi-Fi password to others; don't use your banking or other important pass-

words. Also, don't use a password that's easily guessed by others.

From this window you can also enable the Password Reminder feature, which is

useful if you forget the Wi-Fi password. See "Wi-Fi Password Reminder" on

page 90.

Tip: Help information on each field appears (in a bubble) when you move the cursor into

the field.

You can display this window any time, by clicking Admin Setup ( ) in the browser

interface.

After you change the settings and click Submit, the device restarts and displays

updated information on its LCD. Follow the instructions on the LCD, and proceed

to "Your Device is Now Restarting" on page 40.

Installing and Setting Up the Device

Rev 1 Oct.10 39

Wi-Fi Security Options

If you click More options (after having clicked Set up my AirCard W802S, during the

device setup), a window with four Wi-Fi security options opens.

Note: All the devices used with the AirCard W802S personal hotspot must support the

selected security type.

Going from no security to stronger security, the options are:

•None

No security (no password is required to access the Wi-Fi network); not recom-

mended. Anyone may access your device and use your Internet connection

(you are responsible for payment for data usage).

•WEP-64 Bit

Lower security. Works with older and newer Wi-Fi devices. Recommended

only if any of your devices don't support WPA or WPA2.

•WPA-Personal

A strong security standard, supported by most Wi-Fi devices.

•WPA2-Personal

A stronger, newer security standard. Limited to newer Wi-Fi devices.

If the above options don't meet your requirements, click I don't see what I want....

Expanded Wi-Fi Security Options

If you display the Security panel of the Wi-Fi tab of the Advanced Settings window or

if you click I don't see what I want... (from the Wi-Fi Security Options window during

the device setup), a window with an expanded list of Wi-Fi security options opens.

Note: All the devices used with the AirCard W802S personal hotspot must support the

selected security type.

The options are:

•None

No security (no password is required to access the Wi-Fi network); not recom-

mended. Anyone may access your device and use your Internet connection

(you are responsible for payment for data usage).

•WEP-64 Bit - Shared

Lower security. Works with older and newer Wi-Fi devices. Recommended

only if any of your devices don't support WPA or WPA2.

Shared WEP uses the same key for encryption and authentication; some con-

sider shared WEP to be less secure than open WEP.

•WEP-128 Bit - Shared

Lower security. Works with older and newer Wi-Fi devices. Recommended

only if any of your devices don't support WPA or WPA2.

Shared WEP uses the same key for encryption and authentication; some con-

sider shared WEP to be less secure than open WEP.

AirCard W802S User Guide

40 2400092

•WEP-64 Bit - Open

Lower security. Works with older and newer Wi-Fi devices. Recommended

only if any of your devices don't support WPA or WPA2.

Open WEP uses the key for encryption, but not for authentication.

•WEP-128 Bit - Open

Lower security. Works with older and newer Wi-Fi devices. Recommended

only if any of your devices don't support WPA or WPA2.

Open WEP uses the key for encryption, but not for authentication.

•WPA-Personal - TKIP

A strong security standard, supported by most Wi-Fi devices.

•WPA-Personal - TKIP/AES

A strong security standard, supported by most Wi-Fi devices.

•WPA2-Personal - AES

A stronger, newer security standard. Limited to newer Wi-Fi devices.

•WPA2-Personal - TKIP/AES

A stronger, newer security standard. Limited to newer Wi-Fi devices.

•WPA/WPA2 Personal (recommended setting)

Wi-Fi devices that use either WPA or WPA2 can connect to the device. Sup-

ported by most Wi-Fi devices.

Your Device is Now Restarting

The "Your device is now restarting" window opens if you've clicked the Set up my

AirCard W802S option and then clicked Submit.

The changes take effect after the device restarts automatically.

It's recommended you write down the following information that's displayed in the

window:

•Wi-Fi network name

•Wi-Fi password

As described in the window,

1. Wait until the device LCD displays "Connect your computer to Wi-Fi Network".

2. Connect your computer to the Wi-Fi network, using the information you've

written down. (If you don't know how to do this, see "How Do I Connect to

Wi-Fi?" on page 112).

3. After the Wi-Fi connection was successfully established, click the Click here

text in the window.

Installing and Setting Up the Device

Rev 1 Oct.10 41

Activating and Using Your Network Service

Note: If you're able to connect to 3G, you are already set up to use <Carrier_Name>

service on the 3G network; no further action is needed. Proceed to "Using Your Device"

on page 43.

Before using your device, you must have a <Carrier_Name> wireless network

account set up. The process of setting up an account is called activation. When

the device starts up, it will detect whether the device has been configured with an

account ("preactivated"). If it has not, the activation process starts automatically.

In most cases, the activation process will be seamless, not requiring any action

from your part; in some cases, you won't even see any activation-related

messages displayed on the device LCD.

Initiating Activation of Your Device for 3G

In rare cases, the device LCD and the home page may indicate that activation is

required:

•The LCD displays "3G Activation failed".

•The home page displays the alert "3G Activation Required".

Note: You will still be able to connect to the Internet, when you have 4G coverage.

To activate your device for 3G:

1. In the Admin Login section (in the upper left area of the home page), enter the

administrator password (1–20 characters/numbers). (The default password is

"password".)

2. Click OK.

3. Click the alerts icon to display the alert window.

4. If more than one alert is available, use the and buttons (at the top of the

alert window) to browse to the "3G Activation Required" alert.

5. In the alert, click Activate now.

If the activation fails, contact <Carrier_Name>. See "Contacting Customer

Service" on page 111.

AirCard W802S User Guide

42 2400092

Rev 1 Oct.10 43

4: Using Your Device

Connecting Through USB

TRU-Install

TRU-Install is a Sierra Wireless feature that installs the necessary

drivers the first time you connect the device to your Windows or Mac

computer through the USB cable. (For details, see "Making a

Tethered Connection" below.) An installation CD is not required.

By default, TRU-Install is enabled.

To change the setting:

1. Ensure you're logged in to the home page.

2. Click Advanced settings > Device > Basic.

3. Select a value for TRU-Install.

Requirements for a USB Tethered Connection

Your device supports a direct connection through a USB cable to a

Windows or Mac computer. (This is commonly referred to as a

"tethered" connection.)

Making a Tethered Connection

Note: If you’ll be using USB for data transfer (and not just for charging the

device), you must install the device driver (see below). No installation CD is

required — the device supports the Sierra Wireless TRU-Install feature.

AirCard W802S User Guide

44 2400092

Note: If you’re using Mac OS X 10.4.x, after you connect the device you may see a

warning message that your computer is running on UPS backup battery and that you

should perform a computer shutdown. You can continue with your work. To prevent this

message from being displayed, install the device driver (see "Mac", below).

Windows

1. Ensure the device is turned on.

2. Connect the device to your computer through the USB cable.

3. If the TRU-Install window is not displayed, in Windows Explorer browse to the

entry (under My Computer), then browse to the Win folder

and run Setup.exe.

— or —

If you’re running Windows Vista and the AutoPlay window opens, click Run

setup.exe.

4. In the TRU-Install window, click OK.

5. Go through the installation of the Sierra Wireless USB driver. (Follow the

instructions on the screen.)

— or —

1. Using Wi-Fi, connect to the device. See "How Do I Connect to Wi-Fi?" on

page 112.

2. Ensure you're logged in to the home page.

3. Click Advanced settings > Device > Basic.

4. In the TRU-Install section, click Windows, to download the .exe file to your

computer.

5. Run the .exe file, and go through the installation of the Sierra Wireless USB

driver. (Follow the instructions on the screen.)

Mac

1. Ensure the device is turned on.

2. Connect the device to your computer through the USB cable.

3. In the window that appears, double-click the .pkg file.

4. Go through the installation of the Sierra Wireless USB driver. (Follow the

instructions on the screen.)

5. When prompted for your password, enter your Mac password.

— or —

1. Using Wi-Fi, connect to the device. See "How Do I Connect to Wi-Fi?" on

page 112.

2. Ensure you're logged in to the home page.

3. Click Advanced settings > Device > Basic.

4. In the TRU-Install section, click Mac OS X, to download the file to your

computer.

Using Your Device

Rev 1 Oct.10 45

5. If the "Welcome to the Sierra Wireless Driver Installer" window isn’t automati-

cally displayed, double-click the file that you’ve downloaded.

6. In the "Welcome to the Sierra Wireless Driver Installer" window, click Continue.

7. Follow the instructions on the screen.

Connecting the Device to Your Computer

1. Insert the larger (USB) end of the USB cable into your computer.

2. Insert the other (Micro B) end of the USB cable into the USB connector on the

side of the device.

Browser Interface Home Page

The home page is the entry page of the browser interface that lets you:

•Display status information for your device and your data connection.

•Launch and end a network connection

•Change the settings for your device and your data connections (if you're

logged in).

•Access additional resources (the user guide and the Important Information

document).

AB C

AirCard W802S User Guide

46 2400092

Displaying the Home Page of the Device

Note: You can display the home page only when your device is turned on and you have

established a connection to it (through Wi-Fi or through the USB cable).

To display the home page, type one of the following in the address bar of your

Web browser:

•http://<Carrier_Name>

•SSID value (field in Advanced settings > Wi-Fi > Network and also in Advanced

settings > Router > LAN).

Note: If you're using the Google Chrome Web browser, after typing in the address bar,

press the Down Arrow key and then the Enter key. (If you press only the Enter key, a

Google search is started, using the information you typed in.)

If your Web browser displays an error message, see "Cannot Display the Home

Page" on page 122.

AWhen you click an icon or the text next to it, a window opens to the right (see the

screenshot on page 53). The window contains additional status information and,

if you're logged in, commonly-used configurable settings.

See "Vertical Row (of Icons and Text)" on page 52.

BUse this area to enter the administrator password and log in. When you're logged

in, you can change settings.

See "Logging On as an Administrator" on page 47.

CClicking one of these buttons displays a window or a menu. See "Buttons Along

the Top of the Home Page" on page 60.

DThis is the Virtual Device; it reflects the status of your AirCard W802S personal

hotspot. If you click the image, a movable Mini Window is opened.

See "Virtual Device" on page 47 and "Mini Window" on page 48.

EA handy way to turn the device off, especially if, for example, you're in an airplane

before takeoff, and the device is in your overhead bag.

Available only if you're logged in.

FDisconnects a connection, or connects (if currently there's no connection).

Available only if you're logged in.

Using Your Device

Rev 1 Oct.10 47

Logging On as an Administrator

You don't need to log in to access and use the home page. However, when you're

logged in:

•Additional information appears in the window that appears when you click an

item on the left side of the home page. See "Vertical Row (of Icons and Text)"

on page 52.

•You can access the Advanced Settings window, where you can modify

additional settings.

•You can rerun the device setup, if required (Admin Setup []).

•You can install updates.

To log in:

1. Ensure that nobody else is already logged in — other people can use the

home page at the same time, but only one user can be logged in.

2. In the Admin Login section (in the upper left area of the home page), enter the

administrator password (1–20 characters/numbers). (The default password is

"password". It's recommended you change the password, if you haven't

already.)

3. Click OK.

After a certain time, you will be automatically logged off (timeout security feature),

unless you select Remember me (below the password field). For more information,

see "Automatic Login ("Remember Me")" on page 77.

Virtual Device

The right half of the home page contains an image of your device.

This is a "virtual device" — it reflects most of the icons and text displayed on the

real device.

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Mini Window

If you click the virtual device on the home page, the Mini Window opens — an

image of the device in a separate Web browser window.

Similar to the virtual device, the Mini Window reflects most of the icons and text

displayed on the real device.

To save space on your monitor, you can close the home page and move the Mini

Window to the side of your monitor. Then you can use the window to keep an eye

on the status of your device and connection. (To reopen the home page, click the

Home link.)

If you're logged in, the window has a Connect or Disconnect button, and a Power Off

button.

Turning Your Device Off

From the Home page:

1. Ensure you're logged in to the home page.

2. Click Power Off (below the Virtual Device).

From the Mini Window:

1. Ensure you're logged in to the home page.

2. Click Power Off.

From the device:

1. Press and hold the power button for 2 seconds.

Note: You can turn the device on only by using the device power button.

Using Your Device

Rev 1 Oct.10 49

Alerts

Displaying Alerts

The alerts icon indicates whether there are any alerts (messages that require

your attention).

The icon is on the left side of the home page.

Click the icon to display the Alert window. If more than one alert is available:

•The higher priority alert opens.

•When you close an alert, the next alert opens.

•You can use the and buttons (at the top of the alert window) to view

other alerts.

The options and instructions shown in the alert window depend on the alert event.

Please read the instructions carefully. They may state, for example, that you have

to reconnect to Wi-Fi after an update is installed.

3G Activation Required

If only 3G coverage is available, you won't be able to connect to the Internet until

3G activation has been completed.

To activate 3G on your device:

1. Ensure you have 3G coverage.

2. In the Admin Login section (in the upper left area of the home page), enter the

administrator password (1–20 characters/numbers). (The default password is

"password".)

3. Click OK.

4. Click the alerts icon to display the alert window.

5. If more than one alert is available, use the and buttons (at the top of the

alert window) to browse to the "3G Activation Required" alert.

6. In the 3G Activation Required alert window, click Activate now. (Activation is

then performed over the network; no user interaction is required.)

•If activation is successful, "Activation complete!" is displayed. You can now

connect to the 3G network. If the connection is not established automatically,

click Connect on the home page or Mini Window.

•If activation was not successful, "Activation failed" is displayed. Retry the

activation. If it is not successful, prepare the following, and contact

<Carrier_Name>:

·Your billing information.

·ESN of the device (displayed on the packaging, on the device [under the

battery], and at Advanced settings > Device > About).

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3G Network Update Available

The 3G Network Update Available alert appears if a PRL update or 3G profile

update is available for your device. The update may improve your 3G network

service.

Note: During installation of the update:

• DO NOT turn off or unplug the device.

• Your 3G connection won’t be available. (Your 4G connection won't be affected.)

To install the update:

1. Ensure you have 3G coverage.

2. In the Admin Login section (in the upper left area of the home page), enter the

administrator password (1–20 characters/numbers). (The default password is

"password".)

3. Click OK.

4. Click the alerts icon to display the alert window.

5. If more than one alert is available, use the and buttons (at the top of the

alert window) to browse to the "3G Activation Required" alert.

6. In the 3G Network Update Available alert window, click Update now.

SD Card Error

If you're having problems reading from the microSD card, or if the SD Card Error

alert window opens or the device LCD displays "SD Card error", try the following:

1. Remove and reinsert the microSD card.

2. If the card is still not working, try it in the microSD slot of another computer.

If it works in the other device, the card slot on your AirCard W802S personal

hotspot may have a problem.

If the card doesn’t work in the other computer, try one of the following:

· Use a different microSD card.

·Reformat your card.

Note: The formatting procedure erases all the data on the microSD card, after which the

files CANNOT be retrieved. To prevent the loss of important data, please check the

contents before you format the microSD card.

Using Your Device

Rev 1 Oct.10 51

Software Update Available

The update may improve performance and add or modify features.

Note: During installation of the update, your Internet and Wi-Fi connections won’t be

available.

When the installation is complete, you will need to reconnect to Wi-Fi.

To install the update:

1. Ensure your device is connected to the power adapter or computer, through

the USB cable.

Note: If you’ll be using USB for data transfer (and not just for charging the device), you

must install the device driver. See "Making a Tethered Connection" on page 43.

2. In the Admin Login section (in the upper left area of the home page), enter the

administrator password (1–20 characters/numbers). (The default password is

"password".)

3. Click OK.

4. Click the alerts icon to display the alert window.

5. If more than one alert is available, use the and buttons (at the top of the

alert window) to browse to the "3G Activation Required" alert.

6. In the Software Update Available alert window, click Update Options.

7. Read the information in the Software Installation Options window.

8. To install the updates, click Download and install now.

— or —

If you are not in a strong signal area, make a note of the URL displayed in the

window and click I’ll get the update later. At a later time, access the URL to

download the update to your computer, and then "Upgrade Firmware From a

File" on page 67.

9. When the installation is complete, reconnect to Wi-Fi. See "How Do I Connect

to Wi-Fi?" on page 112.

Your Network Connection

Launching Your Network Connection

After the device powers on and boots up, a connection to the 3G/4G network is

launched automatically, unless you've disabled Connect Automatically.

You will need to manually launch a connection if:

•The connection was not successful.

•You’ve disabled auto-connect.

• You’ve manually ended a connection (by clicking Disconnect).

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52 2400092

To launch a connection:

•Click Connect on the Virtual Device on the home page (you must be logged

in).

— or —

Click Connect in the Mini Window (you must be logged in).

— or —

If the device LCD displays "Disconnected from 3G/4G network. Connect

now?", press the power button on the device.

Sharing Your Connection

For others to share your network connection:

1. Provide the Wi-Fi network name and password to them.

2. On their computer, users must connect to the Wi-Fi network of the AirCard

W802S personal hotspot. See "How Do I Connect to Wi-Fi?" on page 112.

Ending Your Network Connection

1. Ensure you're logged in to the home page.

2. Click Disconnect on the Virtual Device or in the Mini Window. See "Virtual

Device" on page 47 and "Mini Window" on page 48.

Note: The Wi-Fi connection is still available, so users can, for example, share files by

using a microSD card.

Vertical Row (of Icons and Text)

The left part of the home page has a vertical row of icons and text, starting with

the signal strength indicator .

Using Your Device

Rev 1 Oct.10 53

Most of these icons are also shown on the physical device and Virtual Device

(page 47). Hover the mouse over an icon; the corresponding icon on the Virtual

Device is highlighted.

If you click an icon or the text, a window opens with additional information, as

shown in the following screenshot.

If you're logged in, the window may also display configurable settings.

Tip: A more complete set of configurable settings is available in the Advanced Settings

window. See "Advanced Settings" on page 60.

Signal Information

Click the icon to display the Signal Quality window. The window displays:

•The active network: the network that is currently being used for your data

connection. For example: "3G (EVDO Rev A)".

•3G or 4G status:

·Connection status. For example: "Connected".

·Brief description of the signal strength. For example: "Good signal (60%)".

Icon Description

No signal

Very weak signal

... The number of bars reflects the signal strength: the more bars, the

stronger the signal.

Excellent signal

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54 2400092

·Tables that show the coverage type, RSSI, and Ec/Io (for 3G) or CINR (for

4G).

RSSI reflects the signal strength of the network.

Ec/Io is a dimensionless ratio of the average power of a channel, typically

the pilot channel, to the total signal power.

CINR stands for Carrier to Interference-plus-Noise Ratio, and is a

measurement of signal effectiveness.

The first table also shows the type(s) of 3G service you have: 1X, 1xEV-DO,

or both. (To determine whether you have EV-DO Rev. 0 or Rev. A service, use

the text near the 3G icon; see "Mobile Broadband Information and Settings"

on page 54.)

See also "Improving Signal Strength" on page 114.

Mobile Broadband Information and Settings

The 3G or 4G icon indicates the service and connection state. Note that only one

icon is shown (the active network).

The text next to the icon displays the connection status, for example: "No

service", or "3G (EVDO Rev A)".

Click the icon or text to display the Mobile Broadband Information window. The

window displays:

•The active network: the network that is currently being used for your data

connection. For example: "4G" or "3G (EVDO Rev A)".

•3G and 4G status:

·Connection status. For example: "Connected".

·Brief description of the signal strength. For example: "Good signal (60%)".

•Connection Preferences (if you're logged in).

Configuring the 3G/4G Connection Preferences

The value determines which network(s) to connect to, and in what order:

•4G Preferred — Connection can be established to either 3G or 4G; if both are

available, 4G is used. This setting is recommended if your service provider

has no data limit for 4G, but does for 3G, or you want to take advantage of the

faster data transfer speeds of 4G.

•3G Preferred — Connection can be established to either 3G or 4G; if both are

available, 3G is used.

•4G Only — Connection can be established only to 4G.

•3G Only — Connection can be established only to 3G.

Icon Description

or You have no service. Try the suggestions in "Cannot Connect

to the 3G/4G Network" on page 123.

or You have service but are not connected.

or You have service and are connected.

Using Your Device

Rev 1 Oct.10 55

If you don’t have 4G coverage, you can save power by selecting "3G Only".

To automatically connect to the network upon loss of connection or when the

device powers on, select Connect Automatically.

3G Roaming Information and Settings

The roaming indicator shows whether you are roaming. The text near the icon

may indicate additional details.

Note: Roaming on 4G is not supported.

Click the icon to display the 3G Roaming Information window. The window

displays:

•Roaming status.

•Allow 3G roaming field (if you're logged in).

·If you select this field, you can roam and connect when outside of

<Carrier_Name> coverage, but additional charges may occur. (To roam

outside of North America, you must also select Allow international access.)

·If you do not select this field, you can connect only when you're inside the

<Carrier_Name> coverage area.

•Allow international access field (if you're logged in, and subject to feature avail-

ability) — allows roaming outside of North America.

·If this field is displayed but not available, select Allow 3G roaming.

Alert Information

The alerts icon indicates whether there are any alerts (situations that require your

attention).

Note: To view alert information, you must be logged in. New alerts are checked upon

device power-up. That is, if an event occurs, you won't be notified until the device is

restarted.

The text next to the icon indicates the number of alerts.

Click the icon or text to display the Alert window.

Icon Description

Not roaming

Roaming

[flashing] Enhanced roaming indicator

Icon Description

No alerts are available.

One or more alert is available.

AirCard W802S User Guide

56 2400092

For more information, see "Alerts" on page 49.

Wi-Fi Users Information and Settings

The Wi-Fi users icon shows how many Wi-Fi users are connected to the device.

Click the icon to display the Connected Users window.

Connected User Information

When you're logged in, the Connected Users window shows a table with

information on computers currently connected to the device.

A row may optionally show one or both of these icons:

• — The user of this computer is logged in as administrator.

• — This computer is connected to the device through the USB cable.

MAC Address — Each wireless device has a unique MAC address (assigned by its

manufacturer). On a Windows PC, the MAC address is called the "physical

address"; on a Mac, it is called the "Ethernet ID". See "Finding the MAC Address"

on page 117.

Block — Used to block the computer's access to the device. You might want to do

this if:

•You don't recognize a listed computer.

•You have lots of data to transfer (you want to be the sole user of the

bandwidth).

•You're approaching the data limit on your account.

Note: You cannot block the administrator. (The row for the administrator has the

icon).

Max Wi-Fi users — Limits the number of Wi-Fi users that can connect to the

device. A smaller number improves performance and security.

Disable Wi-Fi when connected via USB — Turns off the Wi-Fi of the device when

connected to a computer through the USB cable. Only this computer will be able

to use the device.

Icon Description

No Wi-Fi users are connected. (One user is connected via USB).

One user is connected via Wi-Fi.

The number indicates how many Wi-Fi users are connected.

Using Your Device

Rev 1 Oct.10 57

Battery Information and Settings

The battery icon indicates the state of the battery of the device.

The text next to the icon displays additional information, for example, the charging

status (% remaining or % complete).

Tip: You can also check the battery icon from the Home page, Mini Window, and Device

LCD.

Click the icon to display the Battery Information and Settings window.

When you're logged in, you can set the behavior for when the device is:

•Battery or USB powered. Choose one of the following:

·Better battery life — At the cost of shorter Wi-Fi range.

·Longer Wi-Fi range — At the cost of shorter battery life.

•AC powered. Choose one of the following:

·Longer Wi-Fi range

·Shorter Wi-Fi range — You have a designated wireless area and you need to

minimize the effect of your network on other networks in the vicinity.

Standby (Low Power) Mode

When the device is in standby (low power) mode, the 3G/4G modem radios, the

Wi-Fi radio, and the LCD are off, and the power button is flashing.

When you're logged in, you can set how soon the device goes into standby mode

when no Wi-Fi users are connected to it (Standby Timer).

You can specify settings for battery power and AC power.

Note: This setting has no effect when the device is connected to a computer through the

USB cable.

Icon Description

Battery level is critical. Charge the device immediately. See "Charging the

Device" on page 31.

No battery; connected to an electrical outlet (through the power adapter).

Connected to USB. Battery is either charging, or is not inserted.

Charging through the power adapter.

Battery is low. Charge the device. See "Charging the Device" on page 31.

... The more bars are shown, the more the battery is charged.

Battery is charged.

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58 2400092

To exit standby mode:

•Connect the device to the power adapter or computer, through the USB

cable.

— or —

Press the power button .

Internet Connection Information

Note: Data usage amounts are approximate and should not be used for billing purposes.

For accurate data usage amounts, check with <Carrier_Name>.

Click the data icon to display the Internet Connection Information window.

The window displays:

•Data statistics for the current connection session:

·Data sent

·Data received

·Total transferred

·Session duration

•The WWAN IP address of the device — the external IP address of the

modem (3G or 4G) — that is, the IP address of the modem as seen from the

Internet.

Viewing and Configuring Detailed Internet Connection Information

When you're logged in, the Internet Connection Information window displays a

table showing data use:

•In the currently billing cycle. These numbers get automatically reset to 0 on

the day selected in the Starts on day list.

•Over the lifetime of the device.

•By network (3G/4G), and by sent/received/total.

From this window you can:

•Reset the data usage figures for the current billing cycle. (Click Reset.)

•Change the start day of the billing cycle (in the Starts on day list).

microSD Card Information and Settings

The text next to the icon indicates whether the card is:

•Enabled

•Detected

•Accessible by all ("shared") or only the administrator

•Accessible with or without a password (security)

Click the icon to display the SD Card Information and Settings window. The

window displays:

•The card status (see the above list)

•Storage capacity of the card, and space available

Using Your Device

Rev 1 Oct.10 59

When you're logged in, you can:

•Enable or disable the microSD card slot. See "Enabling the microSD Card

Slot" on page 62.

•Set up access to the card. See "Setting Up Access to the microSD Card" on

page 62.

Sounds Information and Settings

The sounds icon ( ) shows whether the device speaker is on.

Click the icon to display the Sounds window. The window displays:

•Status of the device speaker (on or off).

•If you're logged in: check boxes to enable or disable sounds for the following

events:

·Internet connected

·Internet disconnected

·Low battery — Useful as a reminder to charge the device.

·System alerts — When you hear the device beep, you can then use the

device LCD or the Alerts window to get information about the alert. See

"Alert Information" on page 55.

Note: System alerts include several types of events, for example:

• Critical battery

• Critical temperature

• Software update available

• Network update available

• Routing hardware settings reset

• Device startup failure

·Wi-Fi user has joined — Useful, for example, to detect an unwelcome Wi-Fi

user if you're the only one using the device.

·Wi-Fi user has left

·Last user has left — When you hear the device beep, you can turn off the

device, if nobody will be using it for awhile.

Tip: You can also disable all sounds through the mute switch on the device. See "Mute

Switch" on page 36.

If you've enabled the sounds through the home page, but there are no sounds when an

event occurs, check the position of the Mute switch.

Icon Description

The device speaker is on.

The device speaker is off.

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Home Page Buttons

Buttons Along the Top of the Home Page

The top horizontal part of the home page has the following areas and buttons:

•Admin Login. See "Logging On as an Administrator" on page 47.

•Admin Setup — Rerun the device setup, for example, after you've reset the

software to default settings. See "Welcome to Your Device Window - Select

an Option" on page 110.

•Advanced settings. See "Advanced Settings" on page 60.

•Support. See "Support Button" on page 60.

•Feedback — Send your comments on the device. See "Feedback" on page 61.

•Help — Open the Help system, display the important information booklet, or

download the user guide.

Admin Setup Button

This button displays a window where you can change the administrator password,

Wi-Fi network name (SSID), Wi-Fi security type, and Wi-Fi password.

For more information, see "Welcome to Your Device Window - Select an Option"

on page 110.

Advanced Settings

From the Advanced Settings window you can configure all the settings of the

device and the browser interface.

The Advanced Settings window has the following tabs; each tab has several

panels.

•Device tab. See "Device Tab" on page 78.

•WAN tab. See "WAN Tab" on page 82.

•Wi-Fi tab. See "Wi-Fi Tab" on page 84.

•Router tab. See "Configuring the Router Tab" on page 95.

For help on a tab, click Help ( ). For most fields and buttons, contextual (field-

level) Help appears to the right of the window, when you move the cursor over the

item. For more information, see "Contextual Help in the Advanced Settings

Window" on page 111.

Accessing the Advanced Settings Window

1. Ensure you're logged in to the home page.

2. Click Advanced settings ().

Support Button

The Support button opens, in a new Web browser window (or tab), the online

support site for your device.

Note: This button is available only when you're connected to the Internet.

Using Your Device

Rev 1 Oct.10 61

Feedback

The Feedback button opens, in a new Web browser window (or tab), the online

feedback site for your device.

Note: This button is available only when you're connected to the Internet.

Help Button

This button displays a menu with options to:

•Display the online Help.

•Download the user guide.

•View the important information booklet. This booklet contains warranty and

other information.

Buttons Below the Virtual Device

Note: The buttons appear only when you're logged in.

Connect/Disconnect Button

This button disconnects a connection, or connects (if currently there's no

connection).

Power Off Button

This button turns the device off.

Note: You can turn the device on by using the device power button.

Using the microSD Card

Before Using the microSD Card Slot

1. Enable the slot. See "Enabling the microSD Card Slot" on page 62.

2. Set up access to the slot. See "Setting Up Access to the microSD Card" on

page 62.

3. [OPTIONAL]: Rename the microSD Shared Folder Name. See "microSD Shared

Folder Name" on page 62.

4. Inform others how they can access the card. See "Accessing the microSD

Card" on page 64.

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Enabling the microSD Card Slot

Before computers can recognize the microSD card, you must enable the

microSD slot on the device.

1. Ensure you're logged in to the home page.

2. In the SD Card Information and Settings window, select Enable SD Card. (See

"microSD Card Information and Settings" on page 58.)

— or —

From Advanced settings > Device > microSD card, in the SD-Card Slot section

select Enable.

Setting Up Access to the microSD Card

If you've enabled access to the microSD card, you must also specify whether a

username and password are required to access the card.

1. Ensure you're logged in to the home page.

2. In the SD Card Information and Settings window or from Advanced settings

> Device > microSD card, under Username and Password Security, select one of

the values:

·To have no security, select None.

Anyone can use the card; no username or password is required.

·To allow only the administrator to use the card, select Administrator Only.

When prompted for the username (when you try to use the card), enter

"admin". For the password, enter the home page login password.

·To allow non-administrators to use the card, select Administrator + Guest.

3. If you've selected Administrator + Guest:

a. [OPTIONAL]: Change the Set Guest Username and Set Guest Password

fields (up to 20 characters each; spaces are allowed).

b. Give the guest username and password to people whom you want to

allow access to the card.

microSD Shared Folder Name

You can optionally change the name of the folder that the microSD card shows up

as (in the file browser program); the default folder name is "shared".

1. Ensure you're logged in to the home page.

2. Click Advanced settings > Device > MicroSD card.

3. In the MicroSD Shared Folder Name field, type the new name.

You can use up to 32 letters, numbers, and spaces in any combination.

For information on how this folder name is used, see "Accessing the microSD

Card" on page 64.

Using Your Device

Rev 1 Oct.10 63

Inserting a microSD Card

To insert the microSD card:

1. Gently flip open the tab labelled "microSD" on the side of the device.

2. Gently insert the microSD card (label facing up) into the slot on the side of the

device, until the microSD card clicks into place.

Note: If your microSD card has not been formatted, or is in a format that your computer

does not recognize, you may be prompted to format the microSD card. The formatting

procedure erases all the data on the microSD card, after which the files CANNOT be

retrieved. To prevent the loss of important data, please check the contents before you

format the microSD card.

3. Check the status of the microSD card. See "microSD Card Information and

Settings" on page 58.

Removing a microSD Card

1. Ensure you and other users have completed any file transfers.

2. Gently flip open the tab labelled "microSD" on the side of the device.

3. Using your fingernail or a thin blunt object, gently press the microSD card in

and then release; it should partially pop out of its slot, as shown in the

drawing above.

4. Remove the microSD card and store it in a safe place.

5. Close the tab over the microSD slot of the device.

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64 2400092

Accessing the microSD Card

If the microSD slot is enabled, an inserted card appears in your file browser as a

shared network drive.

The way to access the card varies, depending on your operating system.

Note: In the information that follows, <Hostname> is the value of the Hostname field (in

Advanced settings > Wi-Fi > Network and also in Advanced settings > Router > LAN).

Windows

1. In Windows Explorer or Internet Explorer, type one of the following:

·\\<Carrier_Name>\

·\\<Router IP address>\ (field in Advanced settings > Router > LAN)

For example: \\192.168.0.1\

·\\<Hostname>\

For example: \\MyDeviceName\

— or —

From the Windows start menu, click start > Run, and then type one of the fol-

lowing:

·\\<Carrier_Name>\

·\\<Hostname>\

2. Double-click the shared folder.

Mac

1. In Finder, select Go > Connect to Server.

2. Type one of the following:

·smb://<Carrier_Name>/

·smb://<Router IP address>/

·smb://<Hostname>/

3. When prompted, select the shared drive as the folder to mount.

Linux

1. Open the run menu (Alt+F2) or a file browser, and type one of the following:

·smb://<Carrier_Name>/

·smb://<Router IP address>/

·smb://<Hostname>/

2. Double-click the shared folder.

Other operating systems

Please see the user documentation for your operating system or computer.

If security has been enabled for the microSD card, you will be prompted to enter

the username and password for the microSD card. (See "Setting Up Access to

the microSD Card" on page 62).

Using Your Device

Rev 1 Oct.10 65

Updates

Note: If a software update, 3G network update, or 3G profile update is available, the

device LCD displays a message, and an alert is available from the home page. See

"Software Update Available" on page 51 and "3G Network Update Available" on

page 50.

The update may improve performance and add or modify features. The updates

may include the following:

•Device firmware

•3G network update

•The browser interface

•Help files

•Other files

You can:

•Manually check for updates. See "Manually Checking for Updates" on

page 66.

•Set the browser interface to automatically check for updates. See the next

section.

Automatically Checking for Updates

To specify how often the browser interface checks for updates:

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Basic.

4. In the Check for Updates list, click an option.

Note: If Check for Updates is not available, your device supports the Guaranteed Update

feature, which automatically checks for updates, at a pre-determined frequency. This

feature requires 4G coverage.

Tip: When updates are available, an alert is shown in the browser interface. See "Alert

Information" on page 55.

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Manually Checking for Updates

Note: During installation of the update:

• DO NOT turn off or unplug the device.

• Your Wi-Fi and Internet connections won’t be available.

When the installation is complete, you will need to reconnect to Wi-Fi. (See "How Do

I Connect to Wi-Fi?" on page 112).

Checking for updates

1. Log in to the home page.

2. Ensure you're connected to 3G/4G.

3. Click Advanced settings().

4. Click Device > Basic.

5. Click Check for updates now. (The message next to the button indicates

whether updates are available.)

Installing the updates

If updates are available, after you've manually checked for updates:

1. Ensure your device is connected to the power adapter or computer, through

the USB cable.

Note: If you’ll be using USB for data transfer (and not just for charging the device), you

must install the device driver. See "Making a Tethered Connection" on page 43.

2. Click Update options.

3. Read the information in the Software Installation Options window.

4. To install the updates, click Download and install now.

— or —

If you are not in a strong signal area, make a note of the URL displayed in the

window and click I’ll get the update later. At a later time, access the URL to

download the update to your computer, and then follow the steps in "Upgrade

Firmware From a File" on page 67.

5. When the installation is complete, reconnect to Wi-Fi. See "How Do I Connect

to Wi-Fi?" on page 112.

Using Your Device

Rev 1 Oct.10 67

Upgrade Firmware From a File

Use this option when you have an updated firmware file that you've, for example,

downloaded from the <Carrier_Name> or Sierra Wireless website.

Note: During installation of the update:

• DO NOT turn off or unplug the device.

• Your Wi-Fi and Internet connections won’t be available.

When the installation is complete, you will need to reconnect to Wi-Fi. (See "How Do

I Connect to Wi-Fi?" on page 112).

To upgrade the device firmware from a file:

1. Log in to the home page.

2. Ensure Disable Wi-Fi when connected via USB is selected. See "Disabling Wi-Fi

When Connected Through USB" on page 93.

3. Ensure your device is connected to the power adapter or computer, through

the USB cable.

4. Click Advanced settings ().

5. If you want to later confirm that the upgrade was successful, write down the

current version information (shown in Device > About):

·Software version

·Firmware version (in the 3G section)

·Firmware version (in the 4G section)

6. Click Device > Basic.

7. [OPTIONAL]: Save the current configuration (recommended).

a. Click Export.

b. Save the file. Note the filename and path.

8. Click Browse next to the Update Firmware From File field, and click the firmware

file to upload to the device.

9. Click Update.

Please wait while the upgrade occurs; this may take several minutes. The

device LCD shows the upgrade status. The device will restart (possibly sev-

eral times).

Once the upgrade is complete, the LCD device shows the usual icons and text

(for example, the device name).

10. Compare the current version information (in Device > About) to the values you

wrote down in step 5 to confirm that the upgrade was successful.

11. If you've saved the current configuration, reload it.

a. Click Browse next to the Import Router Settings field, and click the file you've

saved.

b. Click Import.

12. Reconnect to Wi-Fi. See "How Do I Connect to Wi-Fi?" on page 112.

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Viewing Device Information

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > About.

Note: 4G information is not available if WAN mode is "3G only". (WAN mode is in

Advanced settings > WAN > Setup.)

The following information is displayed:

•Model Number

•Manufacturer

•Software Version.

Firmware version for the routing hardware component of the device.

•Activation Status.

3G activated, or not activated.

•Activation Date.

Date that the 3G modem was first activated.

•Network Operator.

The carrier that your device was activated for.

•Wi-Fi Firmware Version

•Router PRI Version.

PRI version for the routing hardware component of the device. The PRI (Prod-

uct Release Instructions) is a file that contains the settings used to configure

wireless products for a particular service provider, customer, or purpose.

•ESN or MEID (3G).

The ESN (Electronic Serial Number) is the unique first-generation serial num-

ber assigned to the 3G component of the device.

The MEID (Mobile Equipment Identifier) is the unique second-generation

serial number assigned to the 3G component of the device.

•PRI Version.

PRI version of the 3G component of the device. The PRI (Product Release

Instructions) is a file that contains the settings used to configure wireless

products for a particular service provider, customer, or purpose.

•MSID (Mobile Station ID)

The MSID is also known as IMSI (International Mobile Station Identity) — an

identifier of a device on the 3G network.

•PRL Version.

The PRL (Preferred Roaming List) is an account configuration item set by

your service provider. It controls the radio channels and network carrier used

by the 3G modem. An updated PRL may improve your 3G network service.

•Firmware Version.

Firmware version of the 3G component of the device.

Using Your Device

Rev 1 Oct.10 69

•MAC Address.

MAC address of the 4G module. Each wireless device has a unique MAC

address (assigned by its manufacturer).

•Firmware Version.

Firmware version of the 4G component of the device.

The window also has buttons to:

•Save the information to a text file.

•Reset the 3G/4G configuration of the device to default settings. See

"Resetting the 3G/4G Configuration to Default Settings" on page 94.

Reset Button

The reset button is inside the hole located below and to the right of the battery

compartment as shown below.

For information on using this button, see "Restarting the Device" on page 70 and

"Resetting the Software to Default Settings (Through the Reset Button)" on

page 105.

Reset button

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Restarting the Device

Tip: Alternatively, you may be able to restart the device by pressing and holding the power

button on the device for three to four seconds.

If the device or the home page seems to stop responding, you can reset (restart)

the device:

1. Remove the battery compartment cover.

2. Find the small hole below and to the right of the battery compartment. The

reset button is inside this hole.

3. Insert a thin object (for example, the end of a paper clip) into the hole, and

lightly press on the bottom of the hole for about a second).

Reset button

Using Your Device

Rev 1 Oct.10 71

4. Replace the battery compartment cover.

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Rev 1 Oct.10 73

5: Settings

Power Settings

Battery and USB Power Settings

You can specify the settings for battery and USB power:

•Better battery life — At the cost of a shorter Wi-Fi range.

•Longer Wi-Fi range — At the cost of a shorter battery life.

To choose an option:

1. Ensure you're logged in to the home page.

2. Click the battery icon . The Battery Information and

Settings window opens.

— or —

Click Advanced settings > Wi-Fi > Network.

3. Select an option in the Battery or USB Powered section.

AC Power Settings

You can specify the settings for AC power:

•Longer Wi-Fi range

•Shorter Wi-Fi range

To choose an option:

1. Ensure you're logged in to the home page.

2. Click the battery icon . The Battery Information and

Settings window opens.

— or —

Click Advanced settings > Wi-Fi > Network.

3. Select an option in the AC Powered section.

Configuring the LCD

Turning the LCD On or Off

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Display.

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4. Set the LCD Backlight field to On or Off. (Off helps prolong the battery life, but

you can't check the LCD for status icons and messages.)

Setting the LCD Timeout

Tip: Alternatively, you can permanently turn off the LCD, in which case it will never

become lit and will not display text and icons. See "Turning the LCD On or Off" on

page 73.

To set the amount of time, after which the LCD of the device temporarily turns off:

1. Ensure you're logged in to the home page.

2. Click Advanced settings > Device > Display.

3. Ensure LCD Backlight is set to On.

4. In the Turn Off Backlight list, click a value. (A smaller value helps prolong the

battery life.)

Note: The LCD turns on if an important system event occurs.

Setting the LCD Brightness

1. Ensure you're logged in to the home page.

2. Click Advanced settings > Device > Display.

3. Ensure LCD Backlight is set to On.

4. Select a value for On Battery/USB Power. (A lower brightness prolongs the

battery life.)

5. Select a value for On AC Power.

Enabling and Disabling the LED

The power button on the device acts as an LED/status indicator, and may or

may not be lit. For more information, see "Using the Power Button to Determine

the Device State" on page 34.

To enable or disable the lighting of the power button :

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Display.

4. Set the Power Button LED field to On or Off.

Settings

Rev 1 Oct.10 75

Sounds

Enabling and Disabling Sounds

You can enable or disable sounds of the device through:

•The mute switch on the device (disables all sounds). See "Mute Switch" on

page 36.

•The browser interface (selectively disables sounds). See "Sounds Information

and Settings" on page 59 and "Enabling and Disabling Sounds for Specific

Events" on page 75.

Enabling and Disabling Sounds for Specific Events

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Sounds.

4. Next to each of the event types, select Enable or Disable.

Sounds for the following events can be individually enabled or disabled:

•Low Battery

Useful as a reminder to charge the device. In the Alert When list, you can

select a battery level to trigger the alert.

•System Alerts

When you hear the device beep, use the device LCD or the Alerts window to

get information about the alert. See "Alert Information" on page 55.

Note: System alerts include several types of events, for example:

• Critical battery

• Critical temperature

• Software update available

• Network update available

• Routing hardware settings reset

• Device startup failure

•Internet Connected

•Internet Disconnected

•Wi-Fi User Has Joined

Useful, for example, if you're the only one using the device, to detect an

intruder.

•Wi-Fi User Has Left

•Last User Has Left

You can turn off the device if nobody will be using it for a while.

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Low Battery Alert

You can set an alert to sound when the battery level is low.

Setting the Alert From the Home Page

1. Ensure you're logged in to the home page.

2. Click the Sounds icon ( ).

3. In the Sounds window, select Low battery.

Setting the Alert From the Advanced Settings Window

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Sounds.

4. For the Low Battery field, select Enable.

5. In the Alert When list, click a battery level to trigger the alert.

Critical Battery Level Alert

You can enable an alert to sound when the battery level is critical (that is,

dangerously low).

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Sounds.

4. For the System Alerts field, select Enable.

Note: System alerts include several types of events, for example:

• Critical battery

• Critical temperature

• Software update available

• Network update available

• Routing hardware settings reset

• Device startup failure

Settings

Rev 1 Oct.10 77

Changing the Administrator Password

Note: If you forget the Admin login password, you’ll need to reset the device to its default

settings and go through the device setup. See "What Do I Do if I Forgot the Adminis-

trator Password?" on page 113.

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Basic.

4. In the Admin Password field, type the new password (1–20 characters/

numbers).

Automatic Login ("Remember Me")

If you enable automatic login:

•Anyone who uses the computer will automatically be logged in to the home

page (as long as no one else has already logged in from another computer);

entering the administrator password is not required.

•The timeout security feature is disabled — you will never be automatically

logged off.

To enable automatic login:

1. From the computer that you want to enable automatic login, log in to the

home page.

2. In the login area, select the Remember me check box.

You can repeat the above steps on other computers; however, since only one

administrator can be logged in at a time, only the first person to display the home

page will be logged in.

Viewing Computers That Are Set to Automatically Log In as Administrator

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Basic.

4. Next to Remember Me Client List, click show list.

Disabling Automatic Login For a Specific Computer

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Basic.

4. Next to Remember Me Client List, click show list.

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5. In the row for the computer that you want to disable automatic login, click

Remove.

Advanced Settings

From the Advanced Settings window you can configure all the settings of the

device and the browser interface.

The Advanced Settings window has the following tabs; each tab has several

panels.

•Device tab. See "Device Tab" on page 78.

•WAN tab. See "WAN Tab" on page 82.

•Wi-Fi tab. See "Wi-Fi Tab" on page 84.

•Router tab. See "Configuring the Router Tab" on page 95.

For help on a tab, click Help ( ). For most fields and buttons, contextual (field-

level) Help appears to the right of the window, when you move the cursor over the

item. For more information, see "Contextual Help in the Advanced Settings

Window" on page 111.

Accessing the Advanced Settings Window

1. Ensure you're logged in to the home page.

2. Click Advanced settings ().

Device Tab

Basic Panel

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Basic.

From this window, you can view and adjust settings, or perform the following

actions:

•Admin Password — Login password. See "Changing the Administrator

Password" on page 77.

•Remember Me Client List — View a list of computers that are set to automati-

cally log in. See "Automatic Login ("Remember Me")" on page 77.

•Help for Advanced Settings — Enable or disable contextual Help in the

Advanced Settings window. See "Contextual Help in the Advanced Settings

Window" on page 111.

•Import Router Settings — Import configuration settings. See "Importing

Settings" on page 107.

• Export Router Settings — Export configuration settings. See "Exporting

Settings" on page 107.

•Update Firmware From File. See "Upgrade Firmware From a File" on page 67.

Settings

Rev 1 Oct.10 79

•Standby Timer on Battery or USB and On AC Power — Enable standby (low

power) mode. See "Standby (Low Power) Mode" on page 57.

•Check for Updates automatically and Check for updates now. See "Automatically

Checking for Updates" on page 65 and "Manually Checking for Updates" on

page 66.

•TRU-Install — Installs the necessary drivers the first time you connect the

AirCard W802S personal hotspot to your Windows or Mac computer. For

information on this feature, see "TRU-Install" on page 43.

•Windows and Mac OS X — Download the Windows or Mac driver (if you're

using USB for data transfer). See "Making a Tethered Connection" on

page 43.

Display Panel

From the Display panel of the Device tab, you can configure settings for the device

LCD.

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Display.

From this window, you can view or adjust these settings:

•Lighting of the power button on the device (Power Button LED). See

"Enabling and Disabling the LED" on page 74.

•Turn the LCD on or off (LCD Backlight). See "Turning the LCD On or Off" on

page 73.

•LCD timeout — how soon the LCD goes dormant (Turn Off Backlight). See

"Setting the LCD Timeout" on page 74.

•Brightness of the LCD (Backlight Settings). See "Setting the LCD Brightness"

on page 74.

microSD Card Panel

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > microSD Card.

From this window, you can view and adjust settings, or perform the following

actions:

•Status of the microSD card slot.

•Enable the microSD card slot. See "Enabling the microSD Card Slot" on

page 62.

•Folder name for the shared micro SD card. See "microSD Shared Folder

Name" on page 62.

•Set up access to the microSD Card. See "Setting Up Access to the microSD

Card" on page 62.

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Sounds Panel

From the Sounds panel of the Device tab, you can enable or disable sounds for

specific types of events.

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Sounds.

4. Next to each of the event types, select Enable or Disable.

Sounds for the following events can be individually enabled or disabled:

•Low Battery

Useful as a reminder to charge the device. In the Alert When list, you can

select a battery level to trigger the alert.

•System Alerts

When you hear the device beep, use the device LCD or the Alerts window to

get information about the alert. See "Alert Information" on page 55.

Note: System alerts include several types of events, for example:

• Critical battery

• Critical temperature

• Software update available

• Network update available

• Routing hardware settings reset

• Device startup failure

•Internet Connected

•Internet Disconnected

•Wi-Fi User Has Joined

Useful, for example, if you're the only one using the device, to detect an

intruder.

•Wi-Fi User Has Left

•Last User Has Left

You can turn off the device if nobody will be using it for a while.

About Panel

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > About.

Note: 4G information is not available if WAN mode is "3G only". (WAN mode is in

Advanced settings > WAN > Setup.)

Settings

Rev 1 Oct.10 81

The following information is displayed:

•Model Number

•Manufacturer

•Software Version.

Firmware version for the routing hardware component of the device.

•Activation Status.

3G activated, or not activated.

•Activation Date.

Date that the 3G modem was first activated.

•Network Operator.

The carrier that your device was activated for.

•Wi-Fi Firmware Version

•Router PRI Version.

PRI version for the routing hardware component of the device. The PRI (Prod-

uct Release Instructions) is a file that contains the settings used to configure

wireless products for a particular service provider, customer, or purpose.

•ESN or MEID (3G).

The ESN (Electronic Serial Number) is the unique first-generation serial num-

ber assigned to the 3G component of the device.

The MEID (Mobile Equipment Identifier) is the unique second-generation

serial number assigned to the 3G component of the device.

•PRI Version.

PRI version of the 3G component of the device. The PRI (Product Release

Instructions) is a file that contains the settings used to configure wireless

products for a particular service provider, customer, or purpose.

•MSID (Mobile Station ID)

The MSID is also known as IMSI (International Mobile Station Identity) — an

identifier of a device on the 3G network.

•PRL Version.

The PRL (Preferred Roaming List) is an account configuration item set by

your service provider. It controls the radio channels and network carrier used

by the 3G modem. An updated PRL may improve your 3G network service.

•Firmware Version.

Firmware version of the 3G component of the device.

•MAC Address.

MAC address of the 4G module. Each wireless device has a unique MAC

address (assigned by its manufacturer).

•Firmware Version.

Firmware version of the 4G component of the device.

The window also has buttons to:

•Save the information to a text file.

•Reset the 3G/4G configuration of the device to default settings. See

"Resetting the 3G/4G Configuration to Default Settings" on page 94.

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Log Panel

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Log.

From this window, you can:

•Enable logging of system events. See "Enabling and Disabling Logging of

System Events" on page 109.

•Enable logging of connects/disconnects. See "Enabling and Disabling

Logging of Connect/Disconnects" on page 108.

•Export logs. See "Exporting System Events" on page 109 and "Exporting the

Connection History" on page 108.

•Clear logs. See "Clearing the System Events Log" on page 109 and "Clearing

the Connection History" on page 108.

•Set the method used for time acquisition. See "Setting the Method Used for

Time Acquisition" on page 109.

WAN Tab

See also:

•"Disabling Wi-Fi When Connected Through USB" on page 93.

•"Battery and USB Power Settings" on page 73.

•"AC Power Settings" on page 73

SSID (Wi-Fi Network Name)

The SSID identifies your Wi-Fi network and is visible to other Wi-Fi-enabled

devices.

It appears on your device’s LCD screen; if more than one AirCard W802S

personal hotspot is available, you can use this name to tell the devices apart.

You can display the home page by typing the SSID in your Web browser (if Link

SSID and Hostname is selected; see "Linking the SSID and the Host Name" on

page 87).

You should make the SSID unique and change it on a regular basis for optimal

security.

Settings

Rev 1 Oct.10 87

To change the SSID:

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Wi-Fi > Network.

4. In the SSID field, enter the new name.

If the SSID field is not available, Link SSID and Hostname is enabled. You

must either edit Hostname (and the SSID will get the same value), or disable

Link SSID and Hostname and edit the SSID.

5. Click Save.

6. Reconnect to Wi-Fi: follow the instructions on-screen, and see "How Do

I Connect to Wi-Fi?" on page 112.

Note: If you're sharing your connection with others, they also must reconnect to Wi-Fi;

provide them the new SSID.

For security reasons, it's recommended you disable SSID Broadcast. See "Network

Panel" on page 84.

Linking the SSID and the Host Name

If you link the SSID (Wi-Fi network name) and the Hostname (name of your

device):

•The SSID becomes whatever the Hostname is (you cannot change the SSID

— only the Hostname).

•You only need to remember one name when selecting the Wi-Fi network,

accessing the browser interface, or accessing the microSD card.

To link the SSID and the Hostname:

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Wi-Fi > Network or Router > LAN.

4. Select the Link SSID and Hostname check box.

The SSID field gets the value of Hostname and becomes unavailable (grayed

out).

5. Click Save.

The device resets, after which you must reconnect to Wi-Fi. See "How Do

I Connect to Wi-Fi?" on page 112.

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Wi-Fi Security

By default, Wi-Fi security is enabled for your device and the Wi-Fi network.

Note: All the devices used with the AirCard W802S personal hotspot must support the

selected security type.

To change the security used by Wi-Fi:

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Wi-Fi > Security.

4. Select one of the options:

•None

No security (no password is required to access the Wi-Fi network); not recom-

mended. Anyone may access your device and use your Internet connection

(you are responsible for payment for data usage).

•WEP-64 Bit - Shared

Lower security. Works with older and newer Wi-Fi devices. Recommended

only if any of your devices don't support WPA or WPA2.

Shared WEP uses the same key for encryption and authentication; some con-

sider shared WEP to be less secure than open WEP.

•WEP-128 Bit - Shared

Lower security. Works with older and newer Wi-Fi devices. Recommended

only if any of your devices don't support WPA or WPA2.

Shared WEP uses the same key for encryption and authentication; some con-

sider shared WEP to be less secure than open WEP.

•WEP-64 Bit - Open

Lower security. Works with older and newer Wi-Fi devices. Recommended

only if any of your devices don't support WPA or WPA2.

Open WEP uses the key for encryption, but not for authentication.

•WEP-128 Bit - Open

Lower security. Works with older and newer Wi-Fi devices. Recommended

only if any of your devices don't support WPA or WPA2.

Open WEP uses the key for encryption, but not for authentication.

•WPA-Personal - TKIP

A strong security standard, supported by most Wi-Fi devices.

•WPA-Personal - TKIP/AES

A strong security standard, supported by most Wi-Fi devices.

•WPA2-Personal - AES

A stronger, newer security standard. Limited to newer Wi-Fi devices.

•WPA2-Personal - TKIP/AES

A stronger, newer security standard. Limited to newer Wi-Fi devices.

•WPA/WPA2 Personal (recommended setting)

Wi-Fi devices that use either WPA or WPA2 can connect to the device. Sup-

ported by most Wi-Fi devices.

Settings

Rev 1 Oct.10 89

5. Click Save.

The option you select determines the Wi-Fi security used and also the maximum

length of the Wi-Fi password.

Wi-Fi Password

If Wi-Fi security is enabled, a Wi-Fi password is required to connect to the Wi-Fi

network.

Some general rules to make your password more secure:

•Use letters and numbers

•Use special characters (for example, @)

•Use both uppercase and lowercase letters

To change the Wi-Fi password:

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Wi-Fi > Security.

4. In the Wi-Fi Password field, type the password; the maximum length depends

on the Wi-Fi security type that you've selected.

•None

No security (no password is required to access the Wi-Fi network); not recom-

mended. Anyone may access your device and use your Internet connection

(you are responsible for payment for data usage).

•WEP-64 bit - Shared

5 ASCII characters.

•WEP-128 bit - Shared

13 ASCII characters.

•WEP-64 bit - Open

5 ASCII characters.

•WEP-128 bit - Open

13 ASCII characters.

•WPA-Personal - TKIP

ASCII string, 8 to 63 characters.

•WPA-Personal - TKIP/AES

ASCII string, 8 to 63 characters.

•WPA2-Personal - AES

ASCII string, 8 to 63 characters.

•WPA2-Personal - TKIP/AES

ASCII string, 8 to 63 characters.

•WPA/WPA2 Personal

ASCII string, 8 to 63 characters.

5. Click Save.

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Wi-Fi Password Reminder

When the Wi-Fi Password Reminder feature is enabled, you can display the Wi-Fi

password on the LCD of the device:

1. If the LCD is dark (no text or icons are displayed):

a. Ensure the LCD is enabled. See "Turning the LCD On or Off" on page 73.

b. Briefly press the power button on the device.

2. Press the power button on the device twice, quickly (within 0.5 seconds).

The information is displayed for approximately 20 seconds. To clear the

information before that, briefly press the power button on the device.

Enabling the Wi-Fi Password Reminder

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Wi-Fi > Security.

4. In the Password Reminder section, select On.

5. Click Save.

Allowing or Denying Computers Access to the Network

The MAC (Media Access Control) filter is used to grant ("whitelist") or block

("blacklist") wireless devices access to the Wi-Fi, 3G, and 4G networks. Access is

based on the MAC address of each wireless device.

MAC filtering can prevent unauthorized wireless devices from connecting to your

network.

You can choose one of three modes:

•No filtering — All computers are allowed to access the network.

•Allow all in list — Only computers that are in this list are allowed to access the

network.

•Block all in list — All computers are allowed to access the network, unless

they're in this list.

In any case, a user still needs to provide the correct Wi-Fi password to access the

network.

Specifying Computers That Can Access the Network

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Wi-Fi > MAC Filter.

4. In the MAC Filter Mode list, click Allow all in list.

5. Do one of the following:

•If the computer you want to allow access is currently connected to the

AirCard W802S personal hotspot, click List of connected devices.

In the row for the computer, click Add.

Settings

Rev 1 Oct.10 91

•Click Add.

In the MAC Address field, enter the MAC address of the computer you're

adding to the list. (If you don't know this address, see "Finding the MAC

Address" on page 117.)

In the Name field, enter a name, for example "Amy's PC".

6. Repeat step 5 for each computer you want to allow access.

Specifying Computers That Are Not Allowed to Access the Network

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Wi-Fi > MAC Filter.

4. In the MAC Filter Mode list, click Block all in list.

5. Determine and block an undesired user of your network.

a. Click the List of connected devices link.

b. If you see a device you don't recognize, you can compare its MAC

address to the MAC address of each of the devices on your network.

To determine the MAC address of each device you have, see "Finding the

MAC Address" on page 117. If none of your devices have this MAC

address, that device might be an intruder.

c. In the row for the device you want to block, click Add.

6. For each computer you want to block, repeat step 5.

Tip: The Connected Users window has a Block check box, available for each currently

connected user (except the administrator [ ]). See "Wi-Fi Users Information and

Settings" on page 56.

Removing a Computer From the Allowed or Disallowed Lists

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Wi-Fi > MAC Filter.

4. In the MAC filter mode list, click either Allow all in list or Block all in list.

5. Click the row that you want to remove.

A row of buttons (Delete, OK, Cancel) appears.

6. Click Delete.

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Displaying a List of Currently Connected Computers

1. Ensure you're logged in to the home page.

2. Click the icon to display the Connected Users window.

— or —

Click Advanced settings > Wi-Fi > Mac Filter, and click List of connected devices.

A row displays the icon if the user is logged in as administrator.

Host Name (Device Name)

The host name is, in essence, a name you're giving the device.

The host name is shown on your device’s LCD screen; if more than one device is

available, you can use this name to tell the devices apart. See "Linking the SSID

and the Host Name" on page 87.

This name is also used when you type a command to access the:

•Home page. See "Displaying the Home Page of the Device" on page 46.

•microSD card. See "Accessing the microSD Card" on page 64.

To change the host name:

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Wi-Fi > Network or Router > LAN.

4. In the Hostname field, enter a name for your device.

Input rules:

1-15 ASCII characters. Valid characters are:

·a-z

·A-Z

·0-9. Note that the host name cannot be all numbers.

·- (hyphen). Note that the host name cannot start or end with a hyphen.

Setting the Maximum Number of Wi-Fi Users

If your network is having performance issues, you might want to decrease the

number of Wi-Fi users allowed to connect to the device.

1. Ensure you're logged in to the home page.

2. Click the icon and, in the Connected Users window, click a value in the

Max Wi-Fi users list.

— or —

Click Advanced settings > Wi-Fi > Network, and click a value in the Max Number of

Users list.

Settings

Rev 1 Oct.10 93

Wi-Fi Channel

The Wi-Fi channel is the active channel of the Wi-Fi access point. If your network

is having performance issues (possibly caused by other Wi-Fi networks in the

vicinity using the same channel), try a different Wi-Fi channel.

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Wi-Fi > Network.

4. Click a channel in the Wi-FiChannel list, or, to have the device automatically

determine the channel to use, click Auto.

Disabling Wi-Fi When Connected Through USB

You can optionally turn off the device's Wi-Fi when connected via the USB cable.

In this case:

•Only a computer that is connected to the device through the USB cable can

use the device.

•You can prolong the battery life of the device.

•The battery charges faster.

To enable this feature:

1. Ensure you're logged in to the home page.

2. Click the Connected Users icon (for example, ) and select Disable Wi-Fi

when connected via USB.

— or —

Click Advanced settings > Wi-Fi > Network and set Disable Wi-Fi upon USB-PC to

On.

Configuring 3G/4G

Viewing 3G Activation Information

1. Log in to the home page.

2. Click Advanced settings ().

3. CLick Device > About.

The following fields are related to 3G activation:

•Activation Status

Activated, or not activated.

•Activation Date

Date that the 3G modem was first activated.

•Network Operator

The carrier that your device was activated for.

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3G Panel

1. Log in to the home page.

2. Click Advanced settings ().

3. Click WAN > 3G.

From this window, you can view or update this information, or perform these

actions:

•Connection Status: connected, not connected, or dormant.

Dormant means a connection is established, but no data is being transferred.

•Service Type used for the data connection (1xRTT, EVDO, or EVDO Rev. A).

•Coverage Type available, and RSSI and Ec/Io for each type.

RSSI reflects the signal strength of the network.

Ec/Io is a dimensionless ratio of the average power of a channel, typically the

pilot channel, to the total signal power.

•MDN (Mobile Directory Number) — a 10-digit phone number.

•SID (System ID)

The System ID identifies your home network area and is used in conjunction

with your phone number to determine if you are "home" or "roaming".

•MSID (Mobile Station ID)

The MSID is also known as IMSI (International Mobile Station Identity) — an

identifier of a device on the 3G network.

•NAI (Network Access Identifier)

The NAI is a user ID for accessing the 3G network.

•Roaming Status — Home, or roaming (outside of <Carrier_Name> coverage).

•Allow 3G Roaming — Enable or disable 3G roaming.

•PRL Version

The PRL (Preferred Roaming List) is an account configuration item set by

your service provider. It controls the radio channels and network carrier used

by the 3G modem. An updated PRL may improve your 3G network service.

•Load 3G PRL — For example, you've received via email or downloaded a file).

Alternatively, you can check online for a PRL update — in Advanced settings

> WAN > Setup, click Update 3G PRL.

Resetting the 3G/4G Configuration to Default Settings

Note: Reset the configuration only if instructed by a <Carrier_Name> representative.

After a configuration reset:

• You must go through the device setup (page 37) and 3G activation (the latter starts

automatically).

• Any changes you've made to the settings are lost.

1. Log in to the home page.

2. Click Advanced settings ().

Settings

Rev 1 Oct.10 95

3. Click Device > About.

4. Click Reset Device to Factory Defaults.

5. When prompted, enter the SPC (Service Programming Code). (If you don't

know your SPC, contact <Carrier_Name>.)

You won't be able to establish a data connection until you:

1. Go through the device setup (page 37).

2. Go through 3G activation or, if using 4G, use pay-as-you-go.

Configuring the Router Tab

You can configure the routing hardware component of the device through the

Advanced Settings window.

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Router.

4. Depending on the settings you want to configure, click one of the panels:

•Basic. See "Basic Panel" on page 95.

•LAN. See "LAN Panel" on page 96.

•Port Forward. See "Port Forward Panel" on page 100.

•Port Trigger. See "Port Trigger Panel" on page 102.

•DMZ. See "DMZ Panel" on page 104.

Basic Panel

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Router > Basic.

From this window, you can enable or disable these features, or perform these

actions:

•Port forwarding. See "Port Forward Panel" on page 100.

•Port triggering. See "Port Trigger Panel" on page 102.

•DMZ. See "DMZ Panel" on page 104.

•UPnP (universal plug and play). See "UPnP (Universal Plug and Play)" on

page 96.

•SPI (stateful packet inspection). See "SPI (Stateful Packet Inspection)" on

page 96.

•Router Settings Reset — Reset the software to default settings. See "Resetting

the Software to Default Settings (Through the Browser Interface)" on

page 106.

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UPnP (Universal Plug and Play)

UPnP provides simple and robust connectivity among consumer electronics,

intelligent appliances, and mobile devices from many different vendors. For more

information, see www.upnp.org.

Note: If UPnP is enabled, there are potential security risks.

Enabling UPnP

Before you can use UpnP, you must enable it.

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Router > Basic.

4. Next to UPnP, select Enable.

SPI (Stateful Packet Inspection)

SPI, also known as "dynamic packet filtering," helps to prevent cyberattacks by

validating that the traffic passing through a session conforms to the protocol used

for this type of session. Packets that are not conforming get rejected.

Enabling SPI

Before you can use SPI, you must enable it.

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Router > Basic.

4. Next to SPI, select Enable.

LAN Panel

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Router > LAN.

From this window, you can view and adjust settings, or perform the following

actions:

•Router IP Address (on the LAN).

•Subnet Mask

The routing hardware's internal LAN subnet mask.

•Hostname (Device name). See "Host Name (Device Name)" on page 92 and

"Displaying the Home Page of the Device" on page 46.

•SSID (Wi-Fi network name). See "SSID (Wi-Fi Network Name)" on page 86.

•Link SSID and Hostname. See "Linking the SSID and the Host Name" on

page 87.

Settings

Rev 1 Oct.10 97

•DHCP Server (enable DHCP)

Note: The following items are displayed only when DHCP is enabled.

•DHCP IP Address Range

The starting and ending address of the range of IP addresses available for the

device to dynamically (that is, not permanently) assign to computers con-

nected to it.

•DHCP Lease Time

Amount of time, in minutes, a computer can use its assigned IP address

before it is required to renew the lease. After this time is up, the computer is

automatically assigned a new dynamic IP address.

Enter a number between 2 and 10080.

•Max DHCP Clients

The number of DHCP addresses that can be assigned and active at one time.

It's recommended you set this to a number greater than the number of Wi-Fi

users.

•DNS Mode

The DNS Mode setting specifies how the DNS servers (that the DHCP clients

are to communicate with) are obtained.

·Auto: Use the DNS server specified by <Carrier_Name>. DNS Relay is

enabled by default.

·Manual: The routing hardware assigns DHCP clients the DNS servers

specified in the Manual DNS Server #1 and #2 fields.

Use this option to access a DNS server that provides customized

addressing or if you have a local DNS server on your network.

If DNS Relay is disabled, the routing hardware rejects DNS requests

targeting the internal DNS proxy.

•Manual DNS Server #1 and #2 — Static IP addresses to use for the DNS

servers (if DNS Mode is Manual).

Available only if DNS Mode is Manual.

•DNS Relay

If enabled, and if DNS Mode (see above) is Manual, the routing hardware

assigns DHCP clients the DNS servers specified in the Manual DNS Server #1

and #2 fields.

If disabled, the routing hardware rejects DNS requests targeting the internal

DNS proxy.

The DNS Relay field is configurable and displayed only if DNS Mode is Manual.

If DNS Mode is Auto, DNS Relay is enabled by default.

•DHCP Static IP Assigment List — Assign a permanent IP address to a MAC

address, and view the static IP assignment list. See "DHCP Static IP

Assignment List" on page 99.

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DHCP

DHCP (Dynamic Host Control Protocol) automatically assigns an IP address to

each device on the network and manages other network configuration information

for devices connected to your network. You do not need to manually configure the

IP address on each device that's on your network.

The assigned IP addresses are not permanent (as opposed to when using static

IP).

Most ISPs (Internet Service Providers) use DHCP.

Normally, you should enable DHCP, in which case you must configure each

device on the network with one of the following:

•TCP/IP settings set to "Obtain an IP address automatically"

•TCP/IP bound to the Ethernet connection with DHCP

If DHCP is disabled, you must configure each device on the network with:

•Fixed (permanent/static) IP address.

•DNS server addresses (provided by <Carrier_Name>).

Enabling DHCP

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Router > LAN.

4. Next to DHCP Server, select Enable.

Configuring DHCP

To configure DHCP settings, DHCP must be enabled (Advanced settings > Router

> LAN > DHCP Server).

You can set the following DHCP settings in Advanced settings > Router > LAN:

•DHCP IP Address Range

The starting and ending address of the range of IP addresses available for the

device to dynamically (that is, not permanently) assign to computers con-

nected to it.

The start address must be 192.168.0.10 or above.

The ending address must be 192.168.0.50 or below.

•DHCP Lease Time

Amount of time, in minutes, a computer can use its assigned IP address

before it is required to renew the lease. After this time is up, the computer is

automatically assigned a new dynamic IP address.

Enter a number between 2 and 10080.

•Max DHCP Clients

The number of DHCP addresses that can be assigned and active at one time.

It's recommended you set this to a number greater than the number of Wi-Fi

users.

Settings

Rev 1 Oct.10 99

•DNS Mode

The DNS Mode setting specifies how the DNS servers (that the DHCP clients

are to communicate with) are obtained. See "DNS Mode" on page 100.

•DHCP Static Assignment List — Assign a permanent (static) IP address to a

device on your network, and view the static IP assignment list. See the next

section.

DHCP Static IP Assignment List

With DHCP, IP addresses are assigned dynamically; devices typically don't have

a permanent IP address.

However, in some cases you might want to assign a static

(permanent) IP address to a device, while still using DHCP for the rest of the

devices on your network. This is also known as "DHCP reservation". You might

want to do this with, for example, a Web server, FTP server, media server.

Viewing the Static IP Assignment List

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Router > LAN.

4. Ensure DHCP is enabled (DHCP Server).

5. Click DHCP Static IP Assignment List.

Assigning an IP Address Based on a MAC Address

1. Follow the above steps to display the DHCP Static IP Assignment List

window.

2. In the Hostname field, enter a meaningful description of the device.

3. In the MAC Address field, enter the MAC Address of the device. (If you don't

know this address, see "Finding the MAC Address" on page 117.)

4. In the IP Address field, enter the IP address you want to assign to the device.

5. Select the Enable check box to have the device use the designated IP

address.

6. Click Add.

7. Click save.

Removing an IP Address Based on a MAC Address

1. Click DHCP Static IP Assignment List on the LAN panel of the Router tab.

2. To keep the device information in the list (in case you want to re-enable

DHCP for this MAC address later on), clear the Enable check box.

— or —

To remove the device from the list:

a. Click the row that you want to remove.

A row of buttons (Delete, OK, Cancel) appears.

b. Click Delete.

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DNS Mode

The DNS Mode setting specifies how the DNS servers (that the DHCP clients are

to communicate with) are obtained.

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Router > LAN.

4. Set DNS Mode to one of the following:

•Auto: Use the DNS server specified by <Carrier_Name>. DNS Relay is

enabled by default.

•Manual: The routing hardware assigns DHCP clients the DNS servers

specified in the Manual DNS Server #1 and #2 fields.

Use this option to access a DNS server that provides customized addressing

or if you have a local DNS server on your network.

If DNS Relay is disabled, the routing hardware rejects DNS requests targeting

the internal DNS proxy.

For information on DNS Relay, see "LAN Panel" on page 96.

Port Forward Panel

Normally, incoming traffic (from the Internet) is blocked. However, port forwarding

lets you forward incoming traffic to specific ports and devices (per their local IP

address) on your network. For example, you can configure port forwarding so

that:

•You can access your Remote Desktop from the Internet (by specifying the

WAN [public] IP address that the device is using).

•Internet users can access a Web, FTP, or email server, or gaming or Internet

application hosted by your computer.

Note: Port forwarding creates a security risk. When not required, port forwarding should

be disabled.

Port forwarding does not apply to normal browsing, file downloading, running most online

games or other applications hosted on the Internet. (Some online games require port

forwarding.)

Before you can use or configure port forwarding, you must enable it. See

"Enabling Port Forwarding" on page 101.

From the Port Forward panel of the Router tab of the Advanced Settings window, you

can:

•Enable port forwarding for an application. See "Enabling Port Forwarding for

an Application" on page 101.

•Remove an application from the port forwarding list. See "Disabling Port

Forwarding for an Application" on page 101.

Settings

Rev 1 Oct.10 101

Enabling Port Forwarding

Before you can use or configure Port Forwarding, you must enable it.

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Router > Basic.

4. Next to Port Forwarding, select Enable.

5. Click Save.

Enabling Port Forwarding for an Application

1. Ensure you've enabled port forwarding. See "Enabling Port Forwarding" on

page 101.

2. Display the "Port forward" window.

a. Log in to the home page.

b. Click Advanced settings ().

c. Click Router > Port Forward.

3. In the last row of the table, click the Application field, and select the application

type from the list.

The values for Start and End ports are automatically filled in.

4. If necessary, change the range of port numbers associated with the appli-

cation. Traffic will be allowed (not blocked) if its destination port number is in

the specified range.

a. In the Start field, enter the number that starts the port range.

b. In the End field, enter the number that ends the port range.

If the range consists of only one port, enter the number that you entered

in the Start field.

5. In the Protocol list, click the protocol(s) used for this application (TCP, UDP, or

both).

6. In the IP Address field, enter the IP address of the server to be accessed.

7. Ensure Enable is selected.

8. Click Add.

9. Click save.

Disabling Port Forwarding for an Application

1. Ensure you've enabled port forwarding. See "Enabling Port Forwarding" on

page 101.

2. Display the "Port forward" window.

a. Log in to the home page.

b. Click Advanced settings ().

c. Click Router > Port forward.

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3. To keep the application in the list (in case you want to re-enable port

forwarding later on), clear the Enable check box.

— or —

To remove the application from the list:

a. Click the row that you want to remove.

A row of buttons (Delete, OK, Cancel) appears.

b. Click Delete.

Port Trigger Panel

Some applications require multiple ports open for communication, many of which

may be initiated by a computer on the WAN. Examples of this include video

conferencing, VoIP (Internet telephony), and Internet gaming.

With port triggering, the device monitors outgoing data on specific port numbers

(trigger ports).

The device keeps track of the IP address of the computer that sends data on

these trigger ports, so that when incoming data on the Forward ports arrives, the

device sends the incoming data to the same computer.

Before you can use or configure port triggering, you must enable it. See "Enabling

Port Triggering" on page 102.

From the Port Trigger panel of the Router tab of the Advanced Settings window, you

can:

•Enable port triggering for specified protocols and ports. See "Enabling Port

Triggering for Specified Protocols and Ports" on page 102.

•Remove protocols and ports from the port triggering list. See "Removing

Ports from the Port Triggering List" on page 103.

Enabling Port Triggering

Before you can use or configure Port Triggering, you must enable it.

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Router > Basic.

4. Next to Port Triggering, select Enable.

Enabling Port Triggering for Specified Protocols and Ports

1. Ensure you've enabled port triggering. See "Enabling Port Triggering" on

page 102.

2. Display the "Port trigger" window.

a. Log in to the home page.

b. Click Advanced settings ().

c. Click Router > Port Trigger.

Settings

Rev 1 Oct.10 103

3. In the last row of the table, in the first Protocol list, click the protocol(s) used by

the application for outgoing traffic (to the Internet, sent through the trigger

ports).

4. In the Trigger Ports field, enter the port number(s) used to determine that the

application is in use (that is, specify the port number or range of port numbers

that the application uses for outgoing traffic). (Check the user documentation

for the application.)

To specify a range of port numbers, separate the start and end port number

with a hyphen.

5. In the second Protocol list, click the protocol(s) used by the application for

incoming traffic (from the Internet).

6. In the Forward Ports field, enter the ports to forward to the computer that

triggered the rule (that is, specify the port number or range of port numbers

that the application uses for incoming traffic). (Check the user documentation

for the application.)

To specify a range of port numbers, separate the start and end port number

with a hyphen.

7. Ensure Enable is selected.

8. Click Add.

9. Click Save.

Removing Ports from the Port Triggering List

1. Ensure you've enabled port triggering. See "Enabling Port Triggering" on

page 102.

2. Display the "Port trigger" window.

a. Log in to the home page.

b. Click Advanced settings ().

c. Click Router > Port Trigger.

3. To keep the entry in the list (in case you want to re-enable this entry later on),

clear the Enable check box.

— or —

To remove the entry from the list:

a. Click the row that you want to remove.

A row of buttons (Delete, OK, Cancel) appears.

b. Click Delete.

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DMZ Panel

DMZ stands for "demilitarized zone". You can select one computer to receive all

unsolicited incoming connections.

The IP address of the DMZ is the default recipient of incoming packets (from the

Internet) that are not handled by port forwarding rules, port triggering rules, or

NAT'd connections:

1. If port forwarding, port triggering, or both are enabled, incoming traffic is

routed according to the port forwarding rules, port triggering rules, or NAT'd

connections.

2. If incoming traffic was not routed as a result of the above:

·If DMZ is enabled, then incoming traffic is routed to the computer that uses

the IP address specified by the DMZ settings.

·If DMZ is not enabled, the incoming traffic is blocked.

Note: Putting a computer in the DMZ opens all the ports of that computer, and exposes

that computer to various security risks. Use this option only as a last resort — if possible,

use other options instead (for example, port forwarding or port triggering).

Before you can use or configure DMZ, you must enable it.

Enabling DMZ

Before you can use or configure DMZ, you must enable it.

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Router > Basic.

4. Next to DMZ, select Enable.

5. Click Save.

Configuring DMZ

To configure DMZ:

1. Ensure you've enabled DMZ. See "Enabling DMZ" on page 104.

2. Display the DMZ panel of the Router tab.

a. Log in to the home page.

b. Click Advanced settings ().

c. Click Router > DMZ.

3. Specify the computer that you want exposed to the Internet: in the Destination

IP Address field, enter the IP address of the computer.

If you don't know how to find the IP address, see "Finding the IP Address" on

page 118.

4. In the Source IP Address section, specify what incoming traffic (not handled by

port forwarding, port triggering, or NAT) to forward to this computer.

To forward all incoming traffic, click Any.

Settings

Rev 1 Oct.10 105

— or —

To forward incoming traffic from certain IP addresses:

a. Click Restriction.

b. In the two additional fields that are displayed, enter the start and end

IP addresses of a range.

5. Using the DHCP Static IP Assignment List, assign an IP address based on

the MAC address of the computer that is in the DMZ. See "Assigning an

IP Address Based on a MAC Address" on page 99.

— or —

On the computer that is in the DMZ, disable DHCP, and manually assign the

IP address, gateway, and DNS server.

Resetting the Software to Default Settings

Warning: If you reset the software to default settings:

• You must go through the device setup (page 37), as if you've just purchased the device.

• Any changes you've made to the settings are lost.

Your 3G and 4G account information is not affected; after reset, the device remains provi-

sioned for service.

You'll need to reset the software to default settings if:

•You've forgotten the administrator password.

•You've changed the DHCP settings such that the device is inoperable (for

example, there's no communication with the device).

You have two options to initiate the reset:

•Through the software. See "Resetting the Software to Default Settings

(Through the Browser Interface)" on page 106.

•Through the reset button on the device. See the following section.

Resetting the Software to Default Settings (Through the Reset Button)

1. Remove the battery compartment cover.

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2. Find the small hole below and to the right of the battery compartment. The

reset button is inside this hole.

3. Insert a thin object (for example, the end of a paper clip) into the hole, and

lightly press on the bottom of the hole for five or more seconds.

4. Replace the battery compartment cover.

5. Check the device LCD. If it displays "Reset to factory defaults? Press to

accept", press the power button on the device.

6. Follow the instructions on the device LCD.

Resetting the Software to Default Settings (Through the Browser Interface)

Warning: If you reset the software to default settings:

• You must go through the device setup (page 37), as if you've just purchased the device.

• Any changes you've made to the settings are lost.

Your 3G and 4G account information is not affected; after reset, the device remains provi-

sioned for service.

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Router > Basic.

4. Click Router Settings Reset.

Reset button

Settings

Rev 1 Oct.10 107

5. Check the device LCD. If it displays "Reset to factory defaults? Press to

accept", press the power button on the device.

6. Follow the instructions on the device LCD.

Exporting and Importing Settings

Exporting Settings

Settings include configuration information for the device, network, and browser

interface.

You can, for example, save the current configuration, then make some changes

and test them. You can then use the Import button to restore (load) the saved

configuration.

To export the settings to a text file:

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Basic.

4. Click Export.

Importing Settings

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Basic.

4. Browse to and click the file with the previously exported settings.

5. Click Import.

Note: Your device may reset, and you may need to reconnect to Wi-Fi and the Internet.

See "How Do I Connect to Wi-Fi?" on page 112 and "Launching Your Network

Connection" on page 51.

Logs

Logs Available

The following types of logs are available:

•Connect/disconnect. See the following section.

•System events. See "System Events" on page 108.

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Connection History

The connection history shows the time of connections to and disconnections from

the Internet.

Note: The connection history does not log the amount of data transferred. In the Internet

Connection Information window, you can view information on the current billing cycle and

lifetime of the device; see "Internet Connection Information" on page 58.

Enabling and Disabling Logging of Connect/Disconnects

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Log.

4. In the Connect/Disconnect section, select Enable or Disable.

5. Click save.

Exporting the Connection History

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Log.

4. Ensure Connection/Disconnect is set to Enable.

5. Click Export.

Clearing the Connection History

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Log.

4. In the Connect/Disconnect section, click Clear log.

System Events

You can enable or disable, as a group, the logging of the following events:

•Software update available

•Network update available

•Primary WAN failover

•Primary WAN switchback

•Unexpected data connection loss

•Changes to miscellaneous settings

Settings

Rev 1 Oct.10 109

The following system events are always logged:

•Intrusion alerts

•Unexpected power loss

•Critical battery

•Critical temperature

•Routing hardware settings reset

•Firmware update

Enabling and Disabling Logging of System Events

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Log.

4. In the Verbose System Event Logging section, select Enable or Disable.

5. Click save.

Note: Certain events are always logged; see "System Events" on page 108.

Exporting System Events

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Log.

4. Ensure Verbose System Event Logging is set to Enable.

5. Click Export.

Clearing the System Events Log

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Log.

4. Ensure Verbose System Event Logging is set to Enable.

5. Click Clear log.

Setting the Method Used for Time Acquisition

Time information is stored in the connection history log and system events log.

To set the method used for obtaining the time:

1. Log in to the home page.

2. Click Advanced settings ().

3. Click Device > Log.

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4. Select the 3G or the NTP check box.

3G — Time information is obtained from the 3G (CDMA) network; this is more

accurate than NTP, but requires 3G coverage.

NTP — The device's clock is synchronized to a Network Time Protocol server

on the Internet; not as accurate as when using the 3G setting, but doesn't

require 3G coverage. Use this setting if you have 4G but no 3G coverage.

Setup Pages

Welcome to Your Device Window - Select an Option

The “Welcome to Your AirCard W802S window” opens:

•Automatically, as part of the initial setup of your newly purchased device.

•When you click Admin Setup ( ) from the home page (you must be logged

in).

Note: This window displays the administrator password and the address of the device

home page. Please remember this information or write it down in a safe place.

This window provides several options.

•To keep the default settings of the device, select one of the following:

·The Internet (to start surfing)

·My AirCard W802S's home page (to view the device status, customize

settings).

•To change security settings, select Set up my AirCard W802S.

Rev 1 Oct.10 111

6: Resources

More Information

Visiting the <Carrier_Name> Website

Check www.<Carrier_Name>.com/support for product updates and

support.

Contacting Customer Service

You can reach <Carrier_Name> Customer Service by:

•Visiting www.<Carrier_Name>.com/support

Online Help

1. In the browser interface, click the Help button ( ) and, from the

menu, select Online Help.

The Help system opens in a new Web browser window or tab.

You have several options to find the information you need:

•Browse the Table of Contents.

•Use the Index or Search feature: click the appropriate button in

the lower left part of the help window, and type the information

you're looking for.

Other Ways to View Help Information

•Some windows have a icon. Click the icon to view Help infor-

mation.

•When you move the cursor over a field or button in Advanced

Settings, help information, if available, appears to the right of the

window.

Contextual Help in the Advanced Settings Window

When you move the cursor over a field or button in Advanced Settings,

help information on this item, if available, appears to the right of the

window.

To turn this feature on or off:

1. Ensure you're logged in to the home page.

2. Click Advanced settings > Device > Basic.

3. Set Help for Advanced Settings to Show or Hide.

4. Click Save.

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Frequently Asked Questions

How Can I Tell I'm Connected to 3G/4G?

When you're connected:

•The 3G or 4G icon (on the left side of the home page) is solid. For example,

•The bottom area of the device LCD, the Virtual Device, and the Mini Window

show the data transfer icon and data transfer information (amount of

data; connection duration).

How Do I Connect to Wi-Fi?

You may have to manually connect to Wi-Fi after certain events — for example, as

part of the initial device setup, or after a software update.

Tip: The Wi-Fi network name is displayed on the device LCD.

1. Do one of the following, depending on your operating system.

Windows

Windows 7: Right-click the icon in the system tray.

Windows Vista: Click Control Panel > Network and Internet > Network and Sharing

Center > Connect to a network.

Windows XP: Click Control Panel > Network Connections > Wireless Network

Connections > View available wireless networks.

Mac

Click the AirPort icon (in the upper right corner of your screen).

Linux

Please see the user documentation of the Linux distribution.

Other operating systems

Please see the user documentation for your operating system or computer.

2. Select the Wi-Fi network provided by the AirCard W802S personal hotspot

and connect to it. (If prompted for a network key/security key/password, enter

the Wi-Fi password.)

Is Roaming on 4G Supported?

At the time of this release, roaming on 4G is not supported.

What Do I Do if I Forgot the Wi-Fi Password?

•If the Wi-Fi Password Reminder feature is enabled, display the password on

the device. See "Wi-Fi Password Reminder" on page 90.

•Connect the device to your computer through USB, then log in and view the

Wi-Fi password (in Advanced settings > Wi-Fi > Security). Write the password

down in a safe place. See "Connecting Through USB" on page 30.

Resources

Rev 1 Oct.10 113

Note: If you've forgotten both the Wi-Fi password and the administrator (login) password,

then you must reset the software to default settings. See "Resetting the Software to

Default Settings" on page 105.

What Do I Do if I Forgot the Administrator Password?

1. Reset the software to default settings. See "Resetting the Software to Default

Settings" on page 105.

2. Go through the device setup, during which the administrator password will be

displayed; write it down in a safe place. See "Setting Up the Device" on

page 37.

How Do I Access My Corporate Network Through a

VPN?

1. Establish a connection to the 3G/4G network.

2. Launch the extranet client provided by your company.

3. Supply the appropriate user name and password to gain access.

For support, contact your company help desk.

Are Terminal Sessions Supported?

Terminal sessions (for example, via telnet or ssh) are not supported.

Tips

Extending Battery Life

•Consider purchasing and using a high-capacity battery (available at https://

www.sierrawireless.com/eStore/).

•When you're not using the device, turn it off, or end the 3G/4G connection.

(Click Disconnect on the home page).

•Connect the device, through the USB cable, to the power adapter or a

computer, and disable Wi-Fi. See "Disabling Wi-Fi When Connected Through

USB" on page 93.

•Adjust the LCD — do one or more of the following:

·Turn off the LCD (Advanced settings > Device > Display > LCD Backlight).

·Decrease the brightness of the LCD (Advanced settings > Device > Display

> Backlight Settings > On Battery/USB Power).

·Set the LCD to turn off sooner. See "Setting the LCD Timeout" on page 74.

•Configure the setting (for when battery powered or connected via USB) to

"Better battery life" (Advanced settings > Wi-Fi > Network > Battery or

USB powered).

•Enable standby (low power) mode. See "Standby (Low Power) Mode" on

page 57.

AirCard W802S User Guide

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•Turn off the lighting of the power button (i.e. LED) (Advanced settings

> Device > Display > Power Button LED).

•Limit the number of Wi-Fi users (Advanced settings > Wi-Fi > Network > Max

Number of Users).

•If you have 3G but not 4G coverage, set WAN Mode to "3G only" (Advanced

settings > WAN > Setup > WAN Mode).

Device Location

•Avoid moisture or extreme temperatures.

•For improved reception, place the device near a closed window.

•Place your device within easy reach of a reliable power supply and the

computer to which it will be connected.

Improving Signal Strength

•Consider purchasing and using the Home Crib (available at https://

www.sierrawireless.com/eStore/).

•Ensure you're inside the network coverage area.

•Try reorienting your device.

•Move the device and your computer to another location — you may be in or

near a structure that is blocking the signal. Every obstacle (for example, walls,

ceilings, furniture) between the AirCard W802S personal hotspot and other

wireless devices decreases the signal strength.

•Place the device in a centralized location, as high as possible in the room.

•Make sure there’s plenty of space around your device to provide the best

signal reception.

•Keep the device at least 3-6 feet away from electrical devices that generate

RF interference (for example, microwaves, TVs, 2.4 GHz cordless phones,

cellular phones, baby monitors, wireless speakers). If you're not using these

electrical devices, turn them off.

•If possible, place your devices so that the signal passes through open

doorways or drywall, as opposed to concrete, brick, metal, walls with

insulation, and so on.

•If you cannot obtain service, contact <Carrier_Name> — a network or

account problem may be preventing you from obtaining service.

Resources

Rev 1 Oct.10 115

Improving 3G Network Service

To improve your network service, periodically check for PRL and profile updates.

The PRL (Preferred Roaming List) is an account configuration item set by your

service provider. It controls the radio channels and network carrier used by the

3G modem.

To check for these updates:

1. Log in to the home page.

2. Click Advanced settings ().

3. Click WAN > Setup.

4. Click Update 3G PRL.

5. After the update checking is completed, click Update 3G Profile.

Improving Wi-Fi Performance

•Try a different channel number. See "Wi-Fi Channel" on page 93.

•Check whether any device updates are available. See "Updates" on page 65.

•See the tips in "Improving Signal Strength" on page 114.

•Limit the number of Wi-Fi users (Advanced settings > Wi-Fi > Network > Max

Number of Users).

•Select a longer Wi-Fi range. (Advanced settings > Wi-Fi > Network > Longer Wi-Fi

range [two locations: Battery or USB Powered, and AC Powered])

Windows XP Users

1. Open the Device Manager.

a. Click start > Settings > Control Panel.

b. Double-click System.

c. Click Hardware.

d. Click Device Manager.

2. Double-click Network adapters.

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3. Double-click the Wi-Fi client network adapter of your computer — for

example, “Intel(R) WiFi Link 5100 AGN” in the following screenshot.

4. If the Wi-Fi client network adapter is by Intel, click Advanced and, in the

Property list, click Power Management and move the slider all the way to the

right (to Highest). Click OK.

— or —

If the Wi-Fi client network adapter is not by Intel, select a configuration with

minimal power savings (to maximize throughput).

Note: The above settings are often controlled by 3rd-party value-add applications and may

be automatically changed. If Wi-Fi performance improves for a while after performing the

above steps, but then declines, recheck the above settings.

Security Tips

•Change the Wi-Fi network name (SSID) and Wi-Fi password on a regular

basis. See "SSID (Wi-Fi Network Name)" on page 86 and "Wi-Fi Password"

on page 89

•Disable SSID Broadcast. See "Network Panel" on page 84.

•Use the highest level of Wi-Fi security that your devices support. See "Wi-Fi

Security" on page 88.

•Change the login password. See "Changing the Administrator Password" on

page 77.

Resources

Rev 1 Oct.10 117

•Use MAC filtering to specify computers that are or aren't allowed to connect

to the network. See "MAC Filter Panel" on page 85.

Finding the MAC Address

You'll need to know the MAC address of a device, when performing any of the

following:

•Assigning an IP address based on a MAC address (when using DHCP). See

"DHCP Static IP Assignment List" on page 99.

•Allowing or denying computers access to the network. See "Allowing or

Denying Computers Access to the Network" on page 90.

Tip: You can display a list of connected devices, including the MAC address of each

device: click List of connected devices, available from Advanced settings > Wi-Fi

>MACFilter and Advanced settings > Wi-Fi > Network.

The steps to finding the MAC address of a device vary, depending on your

operating system.

Windows

1. Open a command prompt window.

a. Click start and Run.

b. Typ e cmd or command, and click OK.

2. At the command prompt, type ipconfig/all and press Enter.

3. Write down the Physical Address for the entry that relates to the wireless

network connection; it appears as a series of numbers and letters — this is

the MAC address of your wireless adapter.

Mac OS X

1. From the Apple menu ( ), select System Preferences.

2. Select Network.

3. Select the adapter that is connecting to the routing hardware.

4. Select Advanced.

5. Select Ethernet. The Ethernet ID is listed. This is the same as the MAC

address.

Linux

Please see the user documentation of the Linux distribution.

Other operating systems

Please see the user documentation for your operating system or computer.

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Finding the IP Address

You'll need to know the IP address of a device, when configuring any of the

following:

•Port forwarding

•Port triggering

•DMZ

•Static DHCP features

To find the IP address of a device:

Windows

1. Open a command prompt window.

a. Click start and Run.

b. Typ e cmd or command, and click OK.

2. At the command prompt, type ipconfig and press Enter.

3. Write down the IP Address for the entry that relates to the wireless network

connection. (The IP address might be listed under "Ipv4 Address", or

something similar.)

Mac OS X

1. From the Apple menu ( ), select System Preferences.

2. Select Network.

3. Select the wireless adapter. The IP address is displayed in the right pane.

Other operating systems

Please see the user documentation for your operating system or computer.

Troubleshooting Tips

General tips

•Check the system events log. See "Exporting System Events" on page 109.

•If some settings are preventing you from connecting to Wi-Fi, connect to the

device through the USB cable, and then change the settings. See "Require-

ments for a USB Tethered Connection" on page 43 and "Making a Tethered

Connection" on page 43.

•Go to www.<Carrier_Name>.com/support to access troubleshooting and

other resources.

•The knowledge base at the Sierra Wireless website (www.sierrawireless.com/

support/customer_help.aspx) may also be useful.

Resources

Rev 1 Oct.10 119

LCD Is Dark

The LCD is dark and is not displaying any text or icons if:

•The device is turned on and:

·The LCD is turned off (Advanced settings > Device > Display > LCD Backlight).

·The LCD is turned on, but the LCD is dormant (inactivity timeout). To make

the LCD active, briefly press the power button on the device.

·The device is in standby (low power) mode. To exit this mode, briefly press

the power button on the device.

•The device is turned off.

To turn the device on:

a. Ensure a battery is inserted into the device.

b. Press the power button on the device for approximately two seconds.

If the LCD is still dark, use the USB cable to connect the device to the power

adapter or to a computer.

Insufficient Signal Strength

If you have insufficient signal strength, the icon is displayed (on the left side

of the home page).

Insufficient signal strength may occur because:

•You are outside the network coverage area.

•Your device’s internal antenna is pointing in the wrong direction.

•You are in or near a structure that is blocking the signal.

•You are near a device that is causing radio signal interference.

•A network or account problem is preventing you from obtaining service.

See also "Improving Signal Strength" on page 114.

Messages Displayed on the Device LCD

Sierra Wireless MHS802 CDMA + WiMAX + WiFi Hot Spot User Manual

Sierra Wireless Inc. CDMA + WiMAX + WiFi Hot Spot

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