Sierra Wireless SB3000P PCS CDMA Voice/Data Modem for Handspring PDAs User Manual SB3000

Sierra Wireless, Inc PCS CDMA Voice/Data Modem for Handspring PDAs SB3000

Users Manual Part 1 of 6

Sprint PCS®
The clear alternative to cellular.SM
© 2001 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part without
prior written approval. Sprint, Sprint PCS, Sprint PCS Communicator, Sprint PCS Wireless
Web, Sprint PCS Wireless Web Mail, Sprint PCS Wireless Web Short Mail and the diamond
logo are trademarks of Sprint Communications Company L.P. All other trademarks are prop-
erty of their respective owners.
Table of Contents
Welcome to Sprint PCS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1. Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . .3
Setting Up Your SB3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Activating Your Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Understanding This User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
2. Getting to Know Your Sprint PCS Communicator™. . . . . . . . . . . . . .11
Highlights and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Front View of Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Handheld Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Understanding the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Phone Application Display Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Data Applications Display Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Turning Your Module ON and OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Using the KeyGuard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Future Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
3. Understanding Roaming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Understanding How Roaming Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Setting Your Module’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Setting Alerts to Warn You When Roam Charges Apply . . . . . . . . . . . . . . . . .32
Setting the Time and Date in Analog Mode . . . . . . . . . . . . . . . . . . . . . . . . . . .33
4. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Using the Dialpad to Make Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Using Speed Dial to Make Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Using the Call History to Make Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
4-Digit Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Incoming Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Missed Call Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Using Sprint PCS Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Dialing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
In-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
End-of-Call Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Saving a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Finding a Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Dialing Extra Digits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Calling Emergency Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
5. Navigating Through Menus and Entering Text . . . . . . . . . . . . . . . . . .51
Menu Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Selecting Menu Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Menu Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Working Within the Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Viewing the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Character Input Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Entering Characters Using T9 Text Input . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Adding a Word to the T9 Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Entering Symbols and Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
6. Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Changing the Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Silencing the Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Adjusting the Volume During a Conversation . . . . . . . . . . . . . . . . . . . . . . . . .60
Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
7. Using Sprint PCS Service Features . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Forwarding Your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
8. Managing Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Setting Up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Knowing When You Have Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Message Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
New Voicemail Message Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Retrieving Your Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Clearing the Voicemail Message Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
New SMS Text Messages Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Using the SMS Text Messages Application . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Managing Your SMS Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Setting Your SMS Text Message Preferences . . . . . . . . . . . . . . . . . . . . . . . . . .79
SMS Text Message Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Erasing SMS Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Receiving Numeric Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Numeric Page Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Sending Sprint PCS Wireless SMS Text Messages . . . . . . . . . . . . . . . . . . . . . .83
Sprint PCS Wireless SMS Text Message Options . . . . . . . . . . . . . . . . . . . . . . .83
Prepending a Phone Number From a Sprint PCS SMS Text Message . . . . . .84
Extracting Phone Numbers From Sprint PCS SMS Text Messages . . . . . . . . .84
Sprint PCS Wireless SMS Text Update Options . . . . . . . . . . . . . . . . . . . . . . . .85
New Sprint PCS Wireless Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Displaying Sprint PCS Wireless Web Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . .85
9. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Viewing the Call History (Incoming, Missed, Outgoing, and Data Calls) . . .88
Making a Call From the Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Making a Call From the Call Details Screen . . . . . . . . . . . . . . . . . . . . . . . . . .90
Saving a Phone Number From the Call History . . . . . . . . . . . . . . . . . . . . . . .90
Prepending a Phone Number From a Call Log . . . . . . . . . . . . . . . . . . . . . . . .91
Erasing the Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Setting the Call History Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
10. Using Your Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Dialing from your Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Saving Phone Numbers to your Address Book . . . . . . . . . . . . . . . . . . . . . . . . .97
Adding a New Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Finding Address Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Internal Phone Book Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Adding a Phone Number to an Internal Phone Book Entry . . . . . . . . . . . . . .98
Adding a Call Alarm From the Internal Phone Book . . . . . . . . . . . . . . . . . . .98
Call Alarm Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Call Alarm Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Editing an Internal Phone Book Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Selecting a Ringer Type for an Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Secret Internal Phone Book Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
My Sprint PCS Communicator Number . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
11. Changing Your Module’s Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Changing the Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Setting Your Phone Module Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Setting Your Ringer Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Setting Your Call Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Setting Your Security Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Setting Your Roam Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Setting Your Data Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Setting Your Font Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Using the About Phone Menu Item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Using the Activation Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Adjusting the Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Ringer Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Selecting Ringer Types for Voice Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Selecting Ringer Types for Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Selecting Ringer Types for Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Changing the Backlight Time Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Changing the Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Data Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Receiving Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Returning to Voice Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
12. Setting Your Module’s Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Accessing the Security Preferences Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Locking Your Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Unlocking Your Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Changing the Lock Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Unrestricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Erasing the Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Resetting Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
13. Using Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
©. Personal Information Management . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Adding an Entry to your Speed Dial List . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Editing your Speed Dial List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Deleting a Speed Dial Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Setting your Speed Dial Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Making a Call from the Speed Dial Screen . . . . . . . . . . . . . . . . . . . . . . . . . .135
Speed Dialing from the Dialpad Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Adding an Event to the Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Event Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Event Alert Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Adding a Call Alarm to the Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Viewing Events and Call Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Editing Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Editing Call Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Adding To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Viewing To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Editing To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Deleting To Do Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Viewing and Clearing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Using the Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Playing Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
14. Using the Data Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
14. Using the Voice Services of Your Sprint PCS Communicator . . . .141
Installing Data Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Launching Data Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Returning to the Phone Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Viewing the Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Using Voice Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Recording Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Memo Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Using Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
Training Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Voice Dial Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
15. Experiencing Sprint PCS Wireless WebSM . . . . . . . . . . . . . . . . . . .147
The Sprint PCS Wireless Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
The Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Launching a Sprint PCS Wireless Web Browser Session . . . . . . . . . . . . . . . .150
Using the Sprint PCS Wireless Web Browser . . . . . . . . . . . . . . . . . . . . . . . . .152
Sprint PCS Wireless Web Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
AOL Instant Messenger Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Sprint PCS Wireless Web Short Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Signing up for Sprint PCS Wireless Web Updates . . . . . . . . . . . . . . . . . . . . .161
Setting Up a Sprint PCS Wireless Web Connection . . . . . . . . . . . . . . . . . . . .162
16. Selecting Your Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Sprint PCS™ Accessory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166
Compatible Third-Party Accessory Options . . . . . . . . . . . . . . . . . . . . . . . . . .166
17. Knowing Performance and Safety Guidelines . . . . . . . . . . . . . . . . .167
Getting the Most Out of Your Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . .168
Maintaining Safe Use of and Access to Your Module . . . . . . . . . . . . . . . . . .170
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . . . . .174
Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
User Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178
18. Terms and Conditions & Warranty Information. . . . . . . . . . . . . . . . .179
Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
1
Understanding
Roaming Getting Started Understanding
Roaming Getting Started Getting Started
Welcome to Sprint PCS
Sprint PCS built the only all-digital, all-PCS nationwide network from the
ground up for clearer calls, serving more than 300 major metropolitan
areas. We built our network to give you what we believe you really want
from a wireless phone: clear sound, private conversations and time-saving
features.
And Sprint Personal Communications Services® can do something even
more far-reaching – simplify your life. Our advanced technology is designed
to grow with your communications needs so that one day, you’ll be able to
rely entirely on your Sprint PCS Communicator to stay connected.
This guide will introduce you to our technology and your new
Sprint PCS Communicator through simple, easy-to-follow instructions.
Since you’re probably anxious to start using your module, we encourage you
to immediately flip to Section One – Getting Started With Sprint PCS Service.
This section provides all the information you need to quickly activate your
module, set up your voicemail and much more. It also contains information
on how to contact Sprint PCS should you have questions about service, want
to purchase additional products or services, or just check your account
balance.
Thank you for choosing Sprint PCS.
2
Understanding
Roaming Getting Started Understanding
Roaming Getting Started Getting Started
Getting Started With Sprint PCS Service 3
Getting Started 11111
1
Getting Started With
Sprint PCS Service
In this Section
Setting Up Your Module
Activating Your Module
Setting Up Your Voicemail
Getting Help
Understanding This User Guide
his section walks you through the step-by-step basics of setting up
service for your Sprint PCS Communicator, including setting up
your SB3000 Springboard module, activating your module, selecting
your Sprint PCS Service Plan, receiving your new Sprint PCS
Communicator Number, and setting up your voicemail.
Once you have completed this section, you’re ready to explore the advanced
features of your new module.
T
Section 1
4 Getting Started With Sprint PCS Service
Setting Up Your SB3000
Your new Sprint PCS SB3000 is used in conjunction with
the Handspring™ Visor™ handheld computer.
To use your new SB3000 module with your handheld, you
need to:
Set up and synchronize your handheld.
Connect your SB3000 to your handheld.
Charge the SB3000 battery.
Set Up And Synchronize Your Handheld
Before you plug in your SB3000 module, make sure your
handheld is set up. It is also recommended that you
synchronize your handheld with your PC before connecting
the SB3000.
Connect the SB3000 To Your Handheld
1. Install the battery in the SB3000 module (see page 24).
2. Remove the slot protector from your Visor handheld.
<Insert better graphics here.>
3. Insert your SB3000 module into the Springboard
expansion slot on the back of your handheld.
Tip:
You can use the SB3000
with all Handspring
Visor handhelds,
including the Visor, Visor
Deluxe, Visor Platinum,
Visor Prism, and Visor
Edge.
Tip:
If you need additional
information about
setting up or
synchronizing your
Visor handheld , see the
“Visor Handheld User
Guide” that came with
your handheld.
Slot protector Expansion slot
Back of Visor
handheld
Tip:
To remove the
SB3000 from your
handheld, simply
slide it out of the
expansion slot. Expansion slot
SB3000
module
Back of Visor
handheld
Getting Started With Sprint PCS Service 5
Getting Started 1 1 Understanding
Roaming 111
Charge The SB3000 Battery
1. Plug the travel charger into a wall outlet.
2. Plug the other end of the travel charger into the
connector on your handheld.
<Insert better graphic here.>
While the SB3000 is charging, the Battery LED is red. The
Batter LED turns green when the SB3000 is fully charged. It
takes about 4 to 5 hours to fully charge the battery. See
page 23 for more information about charging the battery.
Activating Your Module
There are three ways to activate your module:
The easiest way is to visit http://activate.sprintpcs.com
and activate online.
Call from your new Sprint PCS Communicator. See
page 6.
Call Sprint PCS Customer Care from any phone other
than your Sprint PCS Communicator (which isn't yet
activated). Call us toll free at 1-888-715-4588.
You will be guided through the activation process. The
process typically takes approximately 30 minutes, but could
take longer during peak times.
What You Should Have Handy When You Activate your
Module:
Your new Sprint PCS Communicator
The original packaging from your module
Your Social Security number or Tax ID number
Note:
Your SB3000 must be
connected to your
handheld while
charging.
Battery LED Tip:
If your handheld is
rechargeable, the
SB3000 travel
charger also
charges your
handheld.
Tip:
If you have a Handsprin
g
desktop cradle that
charges, you can also
use it to charge the
SB3000. See page 25 fo
r
more information.
Note:
The activation process
varies in certain affiliate
areas.

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