Sierra Wireless U305 USB Modem User Manual 305 USB User Guide
Sierra Wireless Inc. USB Modem 305 USB User Guide
Contents
- 1. Pamphlet
- 2. User Guide
- 3. User Manual
User Manual
2131219
Rev 1.0
USB 305 HSPA Modem
User Guide
Preface
Rev 1.0 May.09 3
Important Notice Duetothenatureofwirelesscommunications,transmission
andreceptionofdatacanneverbeguaranteed.Datamaybe
delayed,corrupted(i.e.,haveerrors)orbetotallylost.
Althoughsignificantdelaysorlossesofdataarerarewhen
wirelessdevicessuchastheSierraWirelessmodemareusedin
anormalmannerwithawell‐constructednetwork,theSierra
Wirelessmodemshouldnotbeusedinsituationswherefailure
totransmitorreceivedatacouldresultindamageofanykind
totheuseroranyotherparty,includingbutnotlimitedto
personalinjury,death,orlossofproperty.SierraWireless
acceptsnoresponsibilityfordamagesofanykindresulting
fromdelaysorerrorsindatatransmittedorreceivedusingthe
SierraWirelessmodem,orforfailureoftheSierraWireless
modemtotransmitorreceivesuchdata.
Safety and Hazards DonotoperatetheSierraWirelessmodeminareaswhere
blastingisinprogress,whereexplosiveatmospheresmaybe
present,nearmedicalequipment,nearlifesupportequipment,
oranyequipmentwhichmaybesusceptibletoanyformof
radiointerference.Insuchareas,theSierraWirelessmodem
MUSTBEPOWEREDOFF.TheSierraWirelessmodemcan
transmitsignalsthatcouldinterferewiththisequipment.
DonotoperatetheSierraWirelessmodeminanyaircraft,
whethertheaircraftisonthegroundorinflight.Inaircraft,the
SierraWirelessmodemMUSTBEPOWEREDOFF.When
operating,theSierraWirelessmodemcantransmitsignalsthat
couldinterferewithvariousonboardsystems.
Note: Some airlines may permit the use of cellular phones while the
aircraft is on the ground and the door is open. Sierra Wireless
modems may be used at this time.
Thedriveroroperatorofanyvehicleshouldnotoperatethe
SierraWirelessmodemwhileincontrolofavehicle.Doingso
willdetractfromthedriveroroperatorʹscontrolandoperation
ofthatvehicle.Insomestatesandprovinces,operatingsuch
communicationsdeviceswhileincontrolofavehicleisan
offence.
Limitation of
Liability
Theinformationinthismanualissubjecttochangewithout
noticeanddoesnotrepresentacommitmentonthepartof
SierraWireless.SIERRAWIRELESSANDITSAFFILIATES
SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL
DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,
CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES
INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR
USB 305 HSPA Modem User Guide
42131219
REVENUEORANTICIPATEDPROFITSORREVENUE
ARISINGOUTOFTHEUSEORINABILITYTOUSEANY
SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS
AND/ORITSAFFILIATESHASBEENADVISEDOFTHE
POSSIBILITYOFSUCHDAMAGESORTHEYARE
FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.
Notwithstandingtheforegoing,innoeventshallSierra
Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor
inconnectionwiththeSierraWirelessproduct,regardlessof
thenumberofevents,occurrences,orclaimsgivingriseto
liability,beinexcessofthepricepaidbythepurchaserforthe
SierraWirelessproduct.
Patents Portionsofthisproductmaybecoveredbysomeorallofthe
followingUSpatents:
5,515,013 5,629,960 5,845,216 5,847,553 5,878,234
5,890,057 5,929,815 6,169,884 6,191,741 6,199,168
6,339,405 6,359,591 6,400,336 6,516,204 6,561,851
6,643,501 6,653,979 6,697,030 6,785,830 6,845,249
6,847,830 6,876,697 6,879,585 6,886,049 6,968,171
6,985,757 7,023,878 7,053,843 7,106,569 7,145,267
7,200,512 7,295,171 7,287,162 D442,170 D459,303
D599,256 D560,911
andotherpatentspending.
ManufacturedorsoldbySierraWirelessoritslicenseesunder
oneormorepatentslicensedfromInterDigitalGroup.
Copyright ©2009SierraWireless.Allrightsreserved.
Trademarks “HeartoftheWirelessMachine®”isaregisteredtrademarkof
SierraWireless.SierraWireless,theSierraWirelesslogo,the
redwavedesign,thered‐tippedantenna,andTRU‐Installare
trademarksofSierraWireless.
Windows®isaregisteredtrademarkofMicrosoftCorporation.
Macintosh®isatrademarkofAppleInc.,registeredintheU.S.
andothercountries.
Othertrademarksarethepropertyoftherespectiveowners.
Preface
Rev 1.0 May.09 5
Contact
Information
Consultourwebsiteforup‐to‐dateproductdescriptions,
documentation,applicationnotes,firmwareupgrades,trouble‐
shootingtips,andpressreleases:
www.sierrawireless.com
Revision History
Sales Desk: Phone: 1-604-232-1488
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: sales@sierrawireless.com
Post: Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: 1-604-231-1109
Web: www.sierrawireless.com
Revision
number Release
date Changes
1.0 May 2009 New document
USB 305 HSPA Modem User Guide
62131219
Rev 1.0 May.09 7
Contents
Introducing the USB 305 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Memory stick capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Services supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Your account and coverage area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
USB 305 modem software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Frequency bands supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Overview of installation steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Insert the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Insert the 305 USB modem directly into the USB slot . . . . . . . . . . . . . . . 15
Connect to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using your USB 305 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Removing a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using the microSD memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Removing the microSD memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the extension cable and notebook computer clip. . . . . . . . . . . . . . . . . 20
Connection management software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
USB 305 HSPA Modem User Guide
8213xxxx
Care and Maintenance of Your USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . .23
FAQ and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 27
Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Safety and hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Regulatory information for North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Rev 1.0 May.09 9
11: Introducing the USB 305 Modem
• Memory stick
capability
• Services supported
• Your account and
coverage area
• USB 305 modem
software
• Frequency bands
supported TheUSB305(3G)wirelessmodemenablesyoutoconnectto
theInternet,sendandreceiveemail,connecttoacorporate
networkorvirtualprivatenetwork(VPN),orviewstreaming
video,withouttheneedforacable.
ThemodemfitsintoTypeAUSBports.Themodemhasa
built‐inantenna.
Operating systems
YoucanuseyourUSB305modemonthefollowingoperating
systems:
•WindowsVista
•WindowXP
•MacOS10.6orlater
OnWindowsoperatingsystems,theUSB305modemisTRU‐
Installenabled.Alltherequiredsoftwareisonthemodem.
Whenyousetupyourmodem,thesoftwareisinstalledon
yourcomputer.YoudonotneedaninstallationCD.
OnMacOSsystems,theUSB305usesnativeMacsupport.No
installationisrequired.
Power LED
Data LED
microSD card slot
USB connector
and SIM card slot
USB 305 HSPA Modem User Guide
10 2131219
Accessories
Dependingonyourserviceprovider,yourUSB305modem
maycomewithsomeorallofthefollowingaccessories:
•USBextensioncableandscreenclip
•Carryingcase
•Externalantenna
•microSDmemorycard
Memory stick capability
YourUSB305modemisbuilttoaccommodateamicroSD
externalmemorycard.Dependingonyourserviceprovider,a
microSDcardmaybeincludedinyourpackage,oryoumay
needtopurchaseitseparately.
Services supported
YourUSB305modemsupportsthelatest3Ghigh‐speed
networksandisalsocompatiblewith2Gnetworks.
Examplesof3Gtechnologyare:HSDPA,HSUPA,HSPA,and
UMTS.GPRSandEDGEare2Gtechnologies.
Maximumtheoreticaldataspeeds1are:
•HighSpeedDownloadPacketAccess(HSDPA)—upto
7.2 Megabitspersecond(Mbps)
•HighSpeedUploadPacketAccess(HSUPA)—upto
2.0 Mbps
•ConcurrentHSDPA/HSUPA(HSPA)—upto3.6Mbps
downloadandupto1.5Mbpsupload
•UniversalMobileTelecommunicationsSystem(UMTS)—
384 kilobitspersecond(kbps)
•EnhancedDataratesforGSMEvolution(EDGE)—
236 kbps
•GeneralPacketRadioService(GPRS)—56 kbps
1. Actualspeeddependsontheservicesofferedbyyour
serviceprovider.Contactyourserviceproviderandvisit
www.sierrawireless.comfordetails.
Introducing the USB 305 Modem
Rev 1.0 May.09 11
Whenestablishingaconnection,yourUSB305modemuses
thefastestavailableservice.If,forexample,youareusinga
USB305modeminanareathathasEDGEservicebutnot
UMTSorHSDPA/HSUPAservice,themodemconnectsusing
EDGEservice.
Oncetheconnectionisestablished,youhaveaccesstoall
Internetservices.
Your account and coverage area
Note: If you purchased the USB
305 modem from a GSM service
provider, you may already have
an account and a SIM card.
Otherwise, your retailer should
be able to give you the names of
companies that provide these.
YoumusthaveanaccountwithaGSMserviceprovidertouse
theUSB305modem.Tousethemodem’s3Gcapability,your
accountmustbewithaserviceproviderthatoffersHSDPA/
HSUPAorUMTSservice.(TheUSB305modemisbackwards
compatiblewith2Gservice.)
Whenyouobtainyouraccount,youaregivenaSubscriber
IdentityModule(SIM)cardcontainingaccountinformation.
TheSIMcardmustbeinsertedwheneveryouuseyourUSB
305modem.
Yourabilitytoobtainservicedependsonthesefactors:
Note: The fee for service is
usually higher when you are
roaming (connected to a network
other than the one belonging to
your service provider).
•Networkcoverage—Youmustbewithinthenetwork
coveragearea.
•Serviceprovider—Ifyouarewithinthecoverageareaofa
networkthatisnotoperatedbyyourownserviceprovider,
youcanobtainserviceonlyifthereisaroamingagreement
betweenyourserviceproviderandthenetworkoperator.
•Accountprovisions—Youraccountmayrestrictyour
usagetocertainnetworksorlimittheamountoftimeyou
canusethenetwork.
•Frequencyband—Youcannotconnecttonetworks
operatinginbandsnotsupportedbyyourUSB305
modem,regardlessofroamingagreementsoraccount
provisions.
Mostserviceprovidershavecoveragemapsontheirwebsites.
USB 305 modem software
TheconnectionmanagersoftwarethatcomeswithyourUSB
305modemdependsonyourserviceprovider.Contactyour
serviceproviderformoreinformation.
USB 305 HSPA Modem User Guide
12 2131219
Frequency bands supported
FrequencybandssupportedbytheUSB305modem:
Technology Bands Location
2G 850 MHz (cellular band) North America
900 MHz (EGSM band) Europe
1800 MHz (DCS band) Europe and Asia
1900 MHz (PCS band) North America
3G WCDMA 850 (band V) North America and
Australia
WCDMA 1900 (band II) North America
WCDMA 2100 (band I) Europe, Asia, and
Australia
Rev 1.0 May.09 13
2
2: Getting Started
Followtheinstructionsinthischaptertosetupandstartusing
yourUSB305modem.
TouseyourUSB305modem,you’llneed:
Note: Keep a written record in a
secure place of the account
information that your service
provider gives you.
•Anaccountwithaserviceprovider
•ASIMcard(suppliedbytheserviceprovider)
•Aprofile,whichmaybe:
·Alreadystoredonyourmodemwhenyoupurchaseit
·Setupautomatically
·Selectedfromadrop‐downlist
·Createdmanually
Overview of installation steps
1. Checkthesystemrequirements.
2. InserttheSIMcard.
3. InserttheUSBmodemintoyourcomputer’sUSBport.
(Thenecessarysoftwareisinstalledandeithertheprofile
issetupautomaticallyortheconnectionmanagersoftware
promptsyoutocreateaprofile.)
System requirements
TheUSB305modemissupportedon:
•WindowsVista®
•WindowsXP(HomeandProfessionalversions)
•Macintosh®OSX10.6orlater
Note: If you are running
Mac OS X, please refer to the
Quick Start Guide for
Mac OS X found at
www.sierrawireless.com/mac.
ToinstalltheUSB305modem,yourequirethefollowing:
USB port 1 USB Type A slot (USB 1.1 or 2.0)
I/O resources 1 IRQ, 40 bytes I/O space
Memory 32 MB
USB 305 HSPA Modem User Guide
14 2131219
Insert the SIM card
Note: Be sure to insert the SIM card before you insert the modem into
the computer’s USB slot.
Note: To prevent the SIM card
from becoming jammed in its
slot, ensure the edge of the card
is smooth before inserting it. Do
not attach labels to your SIM
card as this may also cause it to
jam.
ToinserttheSIMcard:
1. IfyourSIMcardisattachedtoalargercard,detachthe
SIMcardandremoveanyfragmentsstucktoit.
2. OpentheflaponthesideofyourUSB305modem.
3. Pulloutthetrayontherightside,asshownintheillus‐
tration.
4. PlacetheSIMcardinthetray,withtheSIMcardnotchin
theouterright‐handcorner.
5. SlidetheSIMtraybackintothemodem.
Ifthetraycomesallthewayout,donotdiscardit.Place
theSIMcardintothetrayandinserttheentireSIMcard‐
trayassemblyintothemodem.
Note: The SIM card must be in the tray. Do not insert the SIM card
into the modem without the tray.
Getting Started
Rev 1.0 May.09 15
Insert the 305 USB modem directly into
the USB slot
1. FlipopentheUSBconnector.
2. Toachieveoptimalperformance,adjusttheangleofthe
USBconnectorsoyoucaninsertthemodemintothe
computerinanuprightposition,asshowninthestep3
illustration.
3. GentlyinsertthemodemintotheUSBslot.Youcaninsert
themodemdirectlyintothecomputer,asshowninthe
illustrationoryoucanplacethemodeminthelaptopclip
andusetheUSBextensioncabletoconnectittothe
computer.(See“Using the extension cable and notebook
computer clip”onpage 20.)
Note: Do not forcefully insert the
USB 305 modem as you may
damage connector pins.
Note: Do not insert the USB 305 modem or the USB extension cable
into a USB hub or, if your keyboard is separate from your notebook
computer, a USB slot on your keyboard.
4. Theinstallationprocessstartsautomaticallywhenyou
insertthemodem.
180°
180°
USB 305 HSPA Modem User Guide
16 2131219
Note: Users of Windows Vista
must be logged in with adminis-
trative privileges. Users of
Windows XP may require admin-
istrative privileges.
Ifitdoesnot:
a. Double‐clickMy Computer(WindowsXP)orComputer
(WindowsVista)onyourdesktop.
b. ClicktheTRU-Installdrive(usuallyE:orF:drive).
c. UndertheTRU‐Installdrive,gotoWin/ATTand
double‐clicktheSetup.exe file.
5. Followtheon‐screeninstructions.
6. Restartthecomputerwhenpromptedtodoso.
Connect to the network
Touseyouraccount(andconnecttoyourserviceprovider’s
network),youneedtohaveatleastoneprofilesetuponyour
modem.Dependingonhowyourmodemisconfigured,the
profilemayalreadybesetuporyoumayneedtocreateone.
Contactyourserviceproviderformoreinformation.
Oncethesoftwareissuccessfullyinstalledandtheprofileisset
up,theUSB305modemisreadytouse.
Rev 1.0 May.09 17
3
3: Using your USB 305 Modem
• Removing a SIM card
• Using the microSD
memory card
• Using the extension
cable and notebook
computer clip
YourHSPAUSB305modemhasaUSBconnectorandslotsfor
aSIMcardandamicroSDexternalstoragecard.LEDsonthe
frontofthemodemprovidestatusinformation.
LEDs
TheUSB305modemhastwoLEDsthatshowthecurrent
statusofthemodem.
Power LED
Data LED
USB 305 HSPA Modem User Guide
18 2131219
Removing a SIM card
Chapter 2providesinstructionsforinsertingtheSIM.To
removetheSIMcardfromtheUSB305modem:
1. Opentheflaponthesideofthemodemandslideoutthe
SIMtray.
LED State Indicates
Power Off Indicates one of the following states:
•The modem is not inserted in the computer.
•The computer is off or in “suspend and resume” mode.
•The modem radio has been turned off using the connection management
software.
Solid Blue The power is on, the modem is working normally.
Blinking Blue The firmware is updating.
Do not remove the modem from the computer.
Blinking Amber The modem is searching for service (initializing).
Solid Amber Modem error—either the modem is having a problem initializing (searching
for service) or is offline because of a failure.
Contact your service provider.
Data Off The modem is unable to detect 2G or 3G service.
Blinking Amber The modem has detected a 2G network (EDGE, GPRS, GSM) and is ready to
connect.
Solid Amber The modem is connected to a 2G network and is able to send and receive
data.
Blinking Blue The modem has detected a 3G network (UMTS, HSPA) and is ready to
connect.
Solid Blue The modem is connected to a 3G network and can send and receive data.
Using your USB 305 Modem
Rev 1.0 May.09 19
2. RemovetheSIMcard.
Note: If the tray comes all the way out, do not discard it. Carefully
insert the empty tray back into the modem.
Using the microSD memory
card
TheUSB305modemisbuilttoaccommodateamicroSD
externalstoragecard.
Touseamemorycard:
1. Ifthemodemisinsertedintothecomputer’sUSBslot,
removeitbeforeinsertingthemicroSDcard.
2. Opentheflaponthesideofthemodem.
3. Pushthememorycardintoslotontheleft,asshowninthe
illustration.
4. InserttheUSB305modemintothecomputer’sUSBslot.
ThememorycardappearsasaUSBmemorydrive.Youcan
copy,paste,anddragfilestoandfromitthesamewayasyou
canwithanyotherexternaldrive.
microSD card
microSD card slot
USB 305 HSPA Modem User Guide
20 2131219
Removing the microSD memory card
Tip: To help conserve the computer’s battery life, remove the
memory card when you are not using it.
Toremovethememorycard:
1. OpentheflaponthesideoftheUSBmodem.
2. PushthemicroSDcardinandthenreleaseit.
3. GentlypullthemicroSDcardout.
Using the extension cable and
notebook computer clip
YourUSB305modemcomeswithanextensioncableandclip.
Theclipfitsonthetopofyournotebookcomputerandholds
yourUSBmodem.
Note: To meet FCC (regulatory) requirements, use only the supplied
extension cable and notebook computer clip; other cables and
notebook computer clips should not be used.
Using your USB 305 Modem
Rev 1.0 May.09 21
Note: Do not insert the USB 305 modem or the USB extension cable
into a USB hub or, if your keyboard is separate from your notebook
computer, a USB slot on your keyboard.
Tousetheextensioncableandclip:
1. Placethemodemintothelaptopclip,asshownintheillus‐
tration.
2. Connecttheextensioncabletothemodem.
3. Placethemodemintheclipholder,andplacetheclipon
thetopofthelaptopscreen.NotethattheLEDsshouldbe
facingyou,asyoulookatthescreen.
LEDs
USB connector
LEDs
Laptop screen
USB 305 HSPA Modem User Guide
22 2131219
4. ConnectthelargerendoftheUSBextensioncabletothe
USBconnectoronyourmodem.
5. ConnecttheotherendoftheextensioncabletotheUSB
slotonyourcomputer.
Connection management
software
YourUSBmodemcomeswithconnectionmanagement
software.
Thefeaturesandoptionsintheconnectionmanagersoftware
vary,dependingonyourserviceprovider,butingeneral,the
connectionmanagersoftwareenablesyouto:
•Initiatedataconnections
•Determinesignalstrength,roamingstatus,GPRS,EDGE,
UMTS,orHSDPA/HSUPAavailability,andothernetwork
connectionparameters
•MonitorthestatusoftheUSB305modemandGSM
service
•SendandreceiveSMSmessages
•EnableordisableSIMsecuritythatpreventsothersfrom
usingyourSIMcardifitislostorstolen
•Createormodifyanaccountprofile
Formoreinformationontheconnectionmanagersoftware,
contactyourserviceprovider.
Attach this end to the USB port on your computer
Attach this end to the USB connector on the modem
Rev 1.0 May.09 23
4
4: Care and Maintenance of Your
USB Modem
Aswithanyelectronicdevice,theUSB305modemmustbe
handledwithcaretoensurereliableoperation.Followthese
guidelineswhenyouuseandstoreyourUSB305modem:
•DonotapplyadhesivelabelstotheSIMcard.Thismay
causeittojaminsidetheslot,orpreventitfrombeing
insertedproperly.
•Whennotinstalledinyourcomputer,storetheUSB305
modemandSIMcardinasafeplace.
•TheUSB305modemshouldfiteasilyintoyourcomputer’s
USBport.ForcingtheUSB305modemintotheportmay
damagetheconnectorpins.
•ProtecttheUSB305modemfromliquids,dust,and
excessiveheat.(Seethe“Environmentalspecifications”on
page 28formaximumtolerances.)
USB 305 HSPA Modem User Guide
24 2131219
Rev 1.0 May.09 25
5
5: FAQ and Troubleshooting
When should I use the USB extension cable and laptop
clip?
UsetheUSBextensioncableandlaptopclipinareawithlow
signalstrengthorwhenthepositionoftheUSBportonthe
computermakesitawkwardtoinsertthemodemdirectlyinto
thelaptopcomputer.FormoreinformationonusingtheUSB
extensioncableandlaptopclip,see“Usingtheextensioncable
andnotebookcomputerclip”onpage 20.
Is there a limit to the size of microSD card that I can use
with the USB 305 modem?
TheUSB305modemwasdesignedandtestedfor16GB
microSDmemorycards(thelargestavailableatthetimethe
modemwasdevelopedandtested).However,asmemorycard
technologydevelopsandcardscomeontothemarketthathave
alargercapacity,theUSB305modemshouldsupportthoseas
well.
I inserted the microSD card, but the memory card drive
doesn’t appear on my computer?
MakesureyouinsertthemicroSDmemorycardintothe
modembeforeyouinsertthemodemintoyourcomputer.
Otherwise,thecomputerwillnotrecognizethememorycard
drive.
USB 305 HSPA Modem User Guide
26 2131219
Rev 1.0 May.09 27
6
6: Technical Specifications
Radio frequency and electrical
specifications
Table 6-1: Radio frequency and electrical specifications
Compliance 3 GPP Release 6
Transmit GSM 1900 (PCS): 1850 to 1910 MHz
GSM 1800 (DCS):1710 to 1785 MHz
EGSM 900: 880 to 915 MHz
GSM 850: 824 to 849 MHz
WCDMA 2100 (Band I): 1920 to 1980 MHz
WCDMA 1900 (Band II): 1850 to 1910 MHz
WCDMA 850 (Band V): 824 to 849 MHz
Receive GSM 1900 (PCS): 1930 to 1990 MHz
GSM 1800 (DCS): 1805 to 1880 MHz
EGSM 900: 925 to 960 MHz
GSM 850: 869 to 894 MHz
WCDMA 2100 (Band I): 2110 to 2170 MHz
WCDMA 1900 (Band II): 1930 to 1990 MHz
WCDMA 850 (Band V): 869 to 894 MHz
Channel spacing 200 kHz (GSM)
5 MHz (WCDMA)
Channel raster 200 kHz
Frequency stability 0.1 ppm
USB 305 HSPA Modem User Guide
28 2131219
Environmental specifications
Operating
temperature 0°C to +45°C
(+32°F to +113°F)
Storage
temperature -20°C to +85°C
(-4°F to +185°F)
Humidity 85%, non-condensing
Vibration Random vibration, 10 to 1000 Hz, nominal
6G RMS in each of 3 mutually
perpendicular axes. Test duration of 60
minutes for each axis, for a total test time of
3 hours (non-operating).
Drop 1 m on non-cushioned vinyl on each of 6
faces, 3 times
Rev 1.0 May.09 29
7
7: Regulatory and Safety
Information
Notice
Becauseofthenatureofwirelesscommunications,trans‐
missionandreceptionofdatacanneverbeguaranteed.Data
maybedelayed,corrupted(thatis,haveerrors),orbetotally
lost.Althoughsignificantdelaysorlossesofdataarerare
whenwirelessdevicessuchastheSierraWirelessmodemare
usedinanormalmannerwithawell‐constructednetwork,the
SierraWirelessmodemshouldnotbeusedinsituationswhere
failuretotransmitorreceivedatacouldresultindamageof
anykindtotheuseroranyotherparty,includingbutnot
limitedtopersonalinjury,death,orlossofproperty.Sierra
Wirelessanditsaffiliatesacceptnoresponsibilityfordamages
ofanykindresultingfromdelaysorerrorsindatatransmitted
orreceivedusingtheSierraWirelessmodem,orforfailureof
theSierraWirelessmodemtotransmitorreceivesuchdata.
Safety and hazards
TheUSB305modemMUSTBEPOWEREDOFFinallareas
thatmaybesusceptibletoradiointerference,inparticular:
•Prohibitedareas
Obeyallsignsandnoticesandfollowallrulesandregula‐
tions.PowerofftheUSB305modemwheninstructedtodo
soorwhenyoususpectthatitmaycauseinterferenceor
danger.
•Inareaswhereblastingisinprogress
•Whereexplosiveatmospheresmaybepresent
Areaswithapotentiallyexplosiveatmospherearenot
alwaysclearlymarked.Suchareasincludegasstations,
fueldepots,chemicaltransferorstoragefacilities,areas
whereblastingisinprogress,areaswheretheaircontains
chemicalsorparticlessuchasgrain,dust,ormetalpow‐
ders,andanyotherareawhereyouwouldnormallybe
advisedtoturnoffyourcellularphoneorvehicleengine.
•Nearmedicalorlife‐supportequipment
Medicalequipmentmaybesusceptibletoanyformof
radiointerference.InsuchareastheUSB305modemcan
transmitsignalsthatcouldinterferewiththisequipment.
USB 305 HSPA Modem User Guide
30 2131219
•Onboardaircraft
InadditiontoFederalAviationAuthority(FAA)require‐
ments,manyairlineregulationsstatethatyoumustsus‐
pendwirelessoperationsbeforeboardinganaircraft.The
USB305modemiscapableoftransmittingsignalsthat
couldinterferewithvariousonboardsystemsandcontrols.
Failuretoobservethisinstructionmayleadtosuspension
ordenialofcellulartelephoneservicestotheoffender,
legalaction,orboth.
Someairlinesmaypermittheuseofcellularphoneswhile
theaircraftisonthegroundandthedoorisopen.TheUSB
305modemmaybeusednormallyatthistime.
•Whileoperatingavehicle
Thedriveroroperatorofanyvehicleshouldnotusea
wirelessdatadevicewhileincontrolofavehicle.Doingso
detractsfromthedriveroroperatorʹsabilitytocontroland
operatethevehicle.Insomecountries,usingsuchcommu‐
nicationsdeviceswhileincontrolofavehicleisanoffence.
Regulatory information for
North America
CAUTION:Unauthorizedmodificationsorchangesnot
expresslyapprovedbySierraWireless,Inc.couldvoid
compliancewithregulatoryrules,andtherebyyourauthority
tousethisequipment.
ThedesignoftheUSB305modemcomplieswithU.S.Federal
CommunicationsCommission(FCC)guidelinesrespecting
safetylevelsofradiofrequency(RF)exposureforportable
devices,whichinturnareconsistentwiththefollowingsafety
standardspreviouslysetbyCanadian,U.S.andinternational
standardsbodies:
•ANSI/IEEEC95.1‐1999,IEEEStandardforSafetyLevelswith
RespecttoHumanExposuretoRadioFrequencyElectromag‐
neticFields,3kHzto300GHz
•NationalCouncilonRadiationProtectionandMeasure‐
ments(NCRP)Report86,‐1986,BiologicalEffectsand
ExposureCriteriaforRadioFrequencyElectromagneticFields
•HealthCanada,SafetyCode6,1999,LimitsofHuman
ExposuretoRadiofrequencyElectromagneticFieldsinthe
FrequencyRangefrom3kHzto300GHz
•InternationalCommissiononNon‐IonisingRadiation
Protection(ICNIRP)1998,Guidelinesforlimitingexposureto
time‐varyingelectric,magnetic,andelectromagneticfields(up
to300GHz)
Regulatory and Safety Information
Rev 1.0 May.09 31
Note: The USB 305 modem is approved for normal-size notebook
computers only (typically with 12 inches or larger display screens) and
must not be used in any unapproved configuration. For details,
contact Sierra Wireless.
ThisdevicecomplieswithPart15oftheFCCRules.Operation
issubjecttotheconditionthatthisdevicedoesnotcause
harmfulinterference.
Warning: (EMI) – United States FCC Information –
This equipment has been tested and found to
comply with the limits pursuant to Part 15 of the
FCC Rules. These limits are designed to provide
reasonable protection against harmful interference
in an appropriate installation. This equipment
generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance
with the instructions, may cause harmful inter-
ference to radio communication. However, there is
no guarantee that interference will not occur in a
particular installation.
Whereappropriate,theuseoftheequipmentissubjecttothe
followingconditions:
Ifthisequipmentdoescauseharmfulinterferencetoradioor
televisionreception,whichcanbedeterminedbyturningthe
equipmentoffandon,theuserisencouragedtotrytocorrect
theinterferencebyoneormoreofthefollowingmeasures:
•Increasetheseparationbetweentheequipmentand
receiver
•Connecttheequipmentintoanoutletonacircuitdifferent
fromthattowhichthereceiverisconnected
•Consultthedealeroranexperiencedradio/TVtechnician
forhelp
IfyouhavepurchasedthisproductunderaUnitedStates
Governmentcontract,itshallbesubjecttorestrictionsasset
forthinsubparagraph(c)(1)(ii)ofDefenseFederalAcquisitions
Regulations(DFARs)Section252.227‐7013forDepartmentof
Defensecontracts,andassetforthinFederalAcquisitions
Regulations(FARs)Section52.227‐19forcivilianagency
USB 305 HSPA Modem User Guide
32 2131219
contractsoranysuccessorregulations.Iffurthergovernment
regulationsapply,itisyourresponsibilitytoensure
compliancewithsuchregulations.
Rev 1.0 May.09 33
A
account,11
C
channelraster,27
channelspacing,27
clip,20
connecttothenetwork,16
coveragearea,11
E
electricalspecifications,27
environmentalspecifications,28
extensioncable,20
externalmemorystorage,10,19
externalSD,10,19
externalstoragecard,19
F
FAQ,25
flashdrive,19
frequencies
receive,27
transmit,27
frequencystability,27
H
humidity,28
I
I/Ospace(input/outputspace),13
IRQ(interruptrequest),13
L
LEDs,17
M
MacintoshOSXsupport,13
memorycard,10
memoryrequired,13
microexternalmemorycard,19
microSD,10,19
modem,inserting,15
N
network
overview,11
notebookcomputerclip,20
O
operatingsystemssupported,13
P
profile,13
R
radiofrequencyspecifications,27
receivefrequencies,27
regulatoryinformation,29
requirements,software,14
RFspecifications,27
roaming,11
S
safetynotice,29
SIMcard
inserting,14
removing,18
softwarerequirements,14
specifications,27–28
electrical,27
environmental,28
radiofrequency,27
storage
temperature,28
whennotusingcard,23
systemrequirements,13
T
technicalspecifications,27–28
temperature,28
transmitfrequencies,27
Troubleshooting,25
TRU‐Install,9
Index
