Silicon Labs RS9110N1122 Smart Incontinence Management Device User Manual SIM V14 0

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Document Description	User Manual
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Date Submitted	2014-02-14 00:00:00
Date Available	2014-06-25 00:00:00
Creation Date	2014-01-23 11:31:22
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Document Title	SIM User Manual V14.0
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Document Author:	SKinsella@simavita.com

© Simavita Pty Ltd, 2011. All Rights Reserved
SKinsella@simavita.com Page 1 of 191
COPYRIGHT INFORMATION
Copyright 2013 Simavita Pty Ltd. All rights reserved.
SIM™ and SIM™ with logo are trademarks of Simavita Pty Ltd. The information contained in this User Guide is
the sole property of Simavita and may not be duplicated without permission. This User Guide manual may be
revised or replaced by Simavita Pty Ltd at any time and without notice. You should ensure that you have the
most current applicable version of this manual; if in doubt contact Simavita Technical Support Department.
SIM™ User Manual | Ref Code: SUM | GEN4_0024| Version: 8
Table of Contents
Copyright Information ............................................................................................................................... 2
Table of Contents ............................................................................................................................................... 3
Preface ............................................................................................................................................................... 1
Purpose of this manual .............................................................................................................................. 1
Qualification of Personel ........................................................................................................................... 1
Warranty .................................................................................................................................................... 1
1.0 Safety Information ....................................................................................................................................... 4
1.1 Definitions ............................................................................................................................................ 4
1.2 Warnings .............................................................................................................................................. 5
1.3 Cautions ............................................................................................................................................... 7
1.4 Symbols and Markings ......................................................................................................................... 9
1.5 Labels ................................................................................................................................................. 13
1.6 Standards and Compliance and IEC Classification ............................................................................. 14
2.0 Overview .................................................................................................................................................... 16
2.1 What is the SIM™ system .................................................................................................................. 16
2.2 Indications for Use ............................................................................................................................. 19
2.3 Contraindications ............................................................................................................................... 19
2.5 The SIM™ technology components ................................................................................................... 20
3.0 Getting Started with Components – Hardware .......................................................................................... 24
3.1 Charge the SIM™ pod ........................................................................................................................ 24
3.2 Connect SIM™ pod to SIM™ sensor ................................................................................................... 25
3.3 Disconnect the SIM™ pod from the SIM™ sensor ............................................................................. 26
3.4 Apply the SIM™ sensor and pants to the resident ............................................................................. 27
4.0 Getting Started with Components - Software ............................................................................................ 29
4.1 Overview of Tab Menu ...................................................................................................................... 29
4.2 User Levels and Access ...................................................................................................................... 30
4.3 Logging out and contact support ....................................................................................................... 30
4.4 The server software version and time zone ...................................................................................... 30
5.0 SIM™ manager – for the Administrator ..................................................................................................... 33
5.1 Administrator login ............................................................................................................................ 33
5.2 Administrator set-up activities .......................................................................................................... 34
6.0 SIM™ Manager – Assessment Coordination .............................................................................................. 48
6.1 Login to SIM™ manager ..................................................................................................................... 48
6.2 Dashboard Tab ................................................................................................................................... 49
6.3 Resident Tab ...................................................................................................................................... 51
6.4 Assessment Tab ................................................................................................................................. 56
7.0 SIM™ Data Collection ................................................................................................................................. 65
7.1 Overview ............................................................................................................................................ 65
7.2 Login to SIM™ assist ........................................................................................................................... 65
7.3 Main Screen – resident List................................................................................................................ 66
7.4 SIM™ assist screen navigation ........................................................................................................... 67
7.5 SIM™ assist notifications ................................................................................................................... 68
7.6 Clearing notifications or Messages .................................................................................................... 68
7.7 Recording resident Observations....................................................................................................... 69
7.8 Observation Icons .............................................................................................................................. 70
7.9 Observation History ........................................................................................................................... 74
8.0 SIM™ Continence Care Plan ....................................................................................................................... 77
8.1 SIM™ continence care ....................................................................................................................... 77
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8.2 Create a continence care plan ........................................................................................................... 78
8.3 Under Evaluation ............................................................................................................................... 89
8.4 Continence care plan In Use .............................................................................................................. 91
8.5 Draft continence care plan ................................................................................................................ 91
8.6 Continence care plan History box ...................................................................................................... 92
9.0 Reports ....................................................................................................................................................... 94
9.1 SIM™ reports overview ...................................................................................................................... 94
9.2 Assessment Reports ........................................................................................................................... 95
9.3 Continence care plan reports ............................................................................................................ 98
10.0 SIM™ cleaning instructions .................................................................................................................... 105
10.1 SIM™ cleaning guide ...................................................................................................................... 105
10.2 Recommended cleaning solution and precautions ....................................................................... 105
10.3 SIM™ pod cleaning and inspection ................................................................................................ 105
11.0 SIM™ Installation, Maintenance and Disposal ....................................................................................... 107
Installation ............................................................................................................................................. 107
IT Fact Sheet – IT requirements to support SIM™ ................................................................................. 108
Instructions For Disposal ....................................................................................................................... 147
Install Note 1: Instructions to install IIS7 and all Application Development Services............................ 148
Install Note 2: Instructions to install Microsoft .NET Framework .......................................................... 151
install Note 3: Instructions to install Microsoft SQL Server 2008 R2 Sp1 EXPRESS edition ................... 153
install Note 4: Instructions to install Report Builder 3.0 ........................................................................ 158
12.0 SIM™ Contact and Support .................................................................................................................... 164
Troubleshooting Index ........................................................................................................................... 164
Troubleshooting Guide .......................................................................................................................... 165
Accessories ............................................................................................................................................ 172
Contact and Support .............................................................................................................................. 173
Your Organisation Contact and Support ................................................................................................ 173
APPENDIX A .................................................................................................................................................... 175
SIM™ physical specifications ................................................................................................................. 175
SIM™ electrical specifications ................................................................................................................ 175
SIM™ pod wireless specifications .......................................................................................................... 176
SIM™ pod Indicator Light Colours .......................................................................................................... 176
SIM™ environmental conditions ............................................................................................................ 177
SIM™ patient Environment .................................................................................................................... 178
SIM™ manufacturers declaration .......................................................................................................... 179
I.T. Fact Sheet – IT requirements to support SIM™ ............................................................................... 184
GLOSSARY ....................................................................................................................................................... 186
SIM™ User Manual | Ref Code: SUM | GEN4_0024| Version: 8
Preface
PURPOSE OF THIS MANUAL
This manual contains important information regarding the safe operation of your SIM™ system. Your SIM™
system contains electrical components that can provide years of useful service with the proper care, as
described in this manual.
Ensure that you read and understand the instructions contained in this manual before operating any
component of the system.
Further training on SIM™ system is available at the SIM™ training website.
http://www.simavita.com/training
The word resident is defined as the patient or the person been cared for.
WARNING
Before operating the SIM™ system, read, understand, and strictly follow the information contained in
Chapter 1, “Safety Information”.
QUALIFICATION OF PERSONEL
Installation and maintenance of the SIM™ system must be made by authorized and trained personnel using
original components and respecting the quality assurance and traceability rules approved by Simavita.
WARRANTY
Information regarding your product warranty is available from your sales representative or Simavita.
© Simavita Pty Ltd, 2011. All Rights Reserved
SKinsella@simavita.com Page 1 of 191
This Page is Intentionally Blank
SIM™ User Manual | Ref Code: SUM | GEN4_0024| Version: 8
SECTION 1
SAFETY
INFORMATION
SIM™ User Manual | Ref Code: SUM | GEN4_0024| Version: 8
1.0 Safety Information
1.1 DEFINITIONS
This manual uses three indicators to highlight critical information: Warning, Caution and Note. They are
defined as follows:
WARNING
A WARNING indicates a condition that can endanger the resident or the SIM™ system operator.
CAUTION
A CAUTION indicates a condition that can damage the equipment.
Note:
A Note indicates points of particular emphasis that make the operation of the SIM™ system more efficient or
convenient.
In order to use the system correctly and efficiently, and to help prevent incidents please pay particular
attention to sections 1.2 “Warnings” , 1.3 “Cautions”, as well as all warnings and cautions contained
throughout this manual.
SIM™ User Manual | Ref Code: SUM | GEN4_0024| Version: 8
1.2 WARNINGS
General Warnings Related to Use of the SIM™ system
WARNING
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The SIM™ system must be used according to its intended use. Refer to section 2.2 Indications for Use.
A resident in a Long Term Care facility is highly vulnerable to the risks of infection. Dirty or
contaminated equipment is a potential source of infection. Clean the SIM™ pod and SIM™ dock
regularly and systematically, before and after each use. Follow all internal procedures to your
organization, as well as any maintenance procedures, to reduce the risks of infection.
To reduce the risk of infection, facility standard operating procedures for cleaning, disinfection and
hygiene must be followed at all times. At a minimum you should wash your hands thoroughly before
and after handling any part of the SIM™ system.
SIM™ is not a substitute for standard care practices. A resident undergoing a continence assessment
should always be monitored by trained and competent personnel. Ensure the resident’s carer is able
and prepared to take suitable action in the event that any part of the SIM™ system experiences a
problem.
If there is leakage, as there may be with any continence product, there may be a risk of rash, sores
and/or compromise of skin integrity requiring medical intervention during a continence assessment.
The resident’s carer should continually monitor and interact with the resident.
The SIM™ sensor should not be applied to a resident who has a known pre-existing skin condition,
such as a rash, sores and/or a compromise of skin integrity.
Some residents may be sensitive to materials used in the SIM™ components. It is important that the
resident’s carer continually monitors and interacts with the resident. If the resident is sensitive to the
materials used in the SIM™ components, discontinue use and contact Simavita.
If a resident develops a skin irritation as a result of wearing the SIM™ sensor, discontinue use and the
resident’s carer should continually monitor and interact with the resident, and refer to 12.0 SIM™
Contact and Support for contact details.
The SIM™ pants and SIM™ sensors could potentially pose a biohazard risk after an assessment. The
SIM™ pants and SIM™ sensors should be disposed of, as per standard operating procedures for your
facility.
The Indicator Lights on the SIM™ pod indicate different events and functions. This User Manual should
be consulted for Indicator Light definitions before determining the relevant user action.
Ensure SIM™ system components are stored and transported according to SIM™ environmental
conditions as defined in Appendix A.
The SIM™ pod shall only be charged with the adapter model defined in Electrical Specifications in
Appendix A.
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General Warnings Related to System Installation
WARNING







The SIM™ system must be installed as per the instructions in section 11.0 SIM™ Installation,
Maintenance and Disposal of this user manual.
The SIM™ system must not be installed in an environment that limits or prohibits RF transmitting
devices.
Do not connect items which are not specified as part of the SIM™ system.
The SIM™ pod, SIM™ dock and SIM™ sensor most not be stored or placed close to radiant heat
sources, such as a lit fireplace.
The SIM™ pod, SIM™ dock and SIM™ sensor must not be stored or placed close to sources of steam,
such as steam kettles.
The SIM™ pod, SIM™ dock and SIM™ sensor must not be stored or placed close to microwave ovens.
Do not make changes to the SIM™ system database (stored on the server used for SIM™) as these may
render the system inoperable.
Warnings Regarding Maintenance
WARNING



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




The SIM™ pod should be inspected for damage to the case and clip after every assessment and not
less frequently than every 12 weeks.
Never use any component or accessory of the SIM™ system that appears to be damaged or not
functioning correctly. If any signs of damage or malfunction are evident, discontinue use and contact
Simavita.
If you cannot determine the cause of the problem with any component or accessory of the SIM™
system, contact Simavita. Do not use the SIM™ system until the problem has been corrected.
Do not attempt to repair, modify or service any component or accessory of the SIM™ system. The
system does not contain any user serviceable parts. Doing so might cause damage and/or void your
warranty. Only qualified service personnel should attempt to repair the SIM™ system.
Only clean SIM™ components with cleaning agents specified in this manual. Read and follow the
cleaning instructions and additional instructions (section 10.0 SIM™ cleaning instructions) on the
cleaning agents, to clean the SIM™ components.
The SIM™ sensor and SIM™ pants are intended for single use. Use these only as per Simavita’s
instruction and do not attempt to wash or reuse these components.
Only perform upgrades to any software components of the SIM™ system by following instructions
provided by Simavita and using official software installation packages or as directed by an authorized
Simavita representative.
The SIM™ pod safety circuit may be triggered during the cleaning process. The SIM™ pod should
always be placed on a powered SIM™ dock for a few moments after cleaning to reset the safety circuit.
Never use accessories, detachable parts or materials that are not described in this User Manual. To
order new accessories contact Simavita.
The SIM™ pod must not be serviced or maintained when in use on a Resident
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Warnings Regarding Oxygen
WARNING

The SIM™ system is NOT suitable for use in the presence of a FLAMMABLE ANAESTHETIC MIXTURE
WITH AIR or with OXYGEN or NITROUS OXIDE.
1.3 CAUTIONS
General Precautions for Use
CAUTION



The SIM™ pod and SIM™ dock may be damaged by excessive force being applied during cleaning. The
cleaning procedures specified in this User Manual must be adhered to prevent damage.
The components of the SIM™ system may be damaged through the use of harsh cleaning products.
The cleaning procedures specified in this User Manual must be adhered to, to prevent damage.
Precautions should be taken when handling the SIM™ pod as touching the pins may trigger a SIM™
sensor connection event.
Precautions regarding Electromagnetic Interference
CAUTION


The SIM™ system requires special precautions for electromagnetic compatibility and should be
installed and started in accordance with the recommendations found in Section 3.0. In particular, the
use of nearby mobile and portable communications equipment using radio frequencies exceeding the
levels set in the IEC 60601-1-2 standard may affect operation.
The use of any accessory other than those specified may lead to an increase in electromagnetic
emissions or a decrease in the equipment protection against electromagnetic emissions.
SIM™ User Manual | Ref Code: SUM | GEN4_0024| Version: 8
General Precautions Related to the incorporation into the IT-network
CAUTION



The connection of SIM™ pod to an IT network that includes other equipment could result in previously
unidentified risks to resident, operators or third parties. The IT administrator should identify, analyse,
evaluate and control these risks before connecting the SIM™ pod to the network. IEC 80001-1:2010
provides guidance for the IT administrator to address these risks.
Changes to the IT network including but not limited to changes in the IT network configuration,
connection of additional items to the IT network, disconnection of items from the IT network, the
update of equipment connected to the IT network and upgrade of equipment connected to the IT
network, could affect the operation of SIM™. The IT administrator should assess the risks to the SIM™
system before implementing any of these changes.
The details provided in the I.T. Fact Sheet – IT requirements to support SIM™ defines the requirements
of the IT-network infrastructure for the operation of SIM™ as intended by Simavita. The failure of the
IT network to meet these requirements may result in the SIM™ system, the IT network or other
devices connected to the IT-network, operating in an unintended manner.
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1.4 SYMBOLS AND MARKINGS
Symbol
Description
IEC 60417-5333 Type BF Applied Part
This symbol appears on the SIM™ pod
IEC 60417-5031 Direct Current
This symbol appears on the SIM™ dock.
ISO 7000-1051 Single Use, Do not Reuse
This symbol appears on the SIM™ sensor and SIM™ pants
packaging.
ISO 7010-W001 General Warning sign.
This symbol accompanies WARNING in Simavita product
literature.
IEC 60417-5140 (2003-04) Equipment includes an RF
transmitter.
This symbol appears on the SIM™ pod.
ISO 7000-3082 Device manufacturer.
This symbol appears on all SIM™ components.
ISO 7000-2497 The date when the medical device was
manufactured.
This symbol appears on all SIM™ components.
The date will be adjacent to the symbol in the YYYY-MM
format.
ISO 7000-2607 The date after which the medical device is
not to be used.
This symbol appears on all SIM™ sensor packaging and
packaging label.
The date will be adjacent to the symbol in the YYYY-MM
format.
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ISO 7000-2493 Manufacturers Catalogue number
This symbol appears on all SIM™ components.
ISO 7000-2498 Serial Number
This symbol appears on all SIM™ components.
ISO 7000-2492 Batch Code
This symbol appears on the SIM™ sensor.
WEEE (Waste Electrical and Electronic Equipment)
This means the product must not be disposed of as
household waste. Observe local ordinances for proper
disposal.
This symbol appears on all SIM™ devices. Refer to section 11
for information and instructions for disposal.
RCM
Compliance with Electrical Equipment Safety System (EESS)
of Australian Communications and Media Authority (ACMA)
Regulation.
This symbol appears on all SIM™ devices.
CE Marking. Declares that the product conforms to the
essential requirements of the applicable EC directives.
This symbol appears on all SIM™ pod and SIM™ dock, and all
accompanying documentation and packaging.
United States FCC
This SIM™ pod complies with Part 15 of the Federal
Communications Commission (FCC) Rules.
The FCC ID for SIM™ pod is XF6-RS9110N1122.
Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this
device must accept any interference received, including
interference that may cause undesired operation.
This symbol appears in the package insert for SIM™
pod/dock kit.
ISO 7000-1641 Operating Instructions.
This symbol appears on package inserts that are shipped
with SIM™ devices. It is used to convey that the User Manual
should be consulted before using the SIM™ devices.
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E365191
Medical Equipment
This symbol appears on the SIM™ pod to signify that the
product is certified to UL standards for Medical Equipment
WITH RESPECT TO ELECTRICAL SHOCK, FIRE AND
MECHANICAL HAZARDS ONLY IN ACCORDANCE WITH
ANSI/AAMI ES60601-1 (2005+C1+A2), CSA C22.2 No 60601.1
(2008), IEC/EN 60601-1 (2005/2006+C1+C2), 60601-1-6
Usability (2010), 60601-1-11 (2010).
The UL control number for the SIM™ pod is E365191.
USB trident logo.
This symbol appears on the SIM™ dock to mark the location
of the USB connector.
Polarity Symbol.
This symbol appears on the SIM™ dock to mark the location
and the polarity of the DC connector.
This symbol appears on SIM™ pod to mark the location of
the power Indicator Light.
Refer Appendix A for SIM™ pod Indicator Light indication
colours
This symbol appears on SIM™ pod to mark the location of
the network Indicator Light.
Refer Appendix A for SIM™ pod Indicator Light indication
colours
This symbol appears on the SIM™ pod to mark the location
of the memory Indicator Light.
Refer Appendix A for SIM™ pod Indicator Light indication
colours
IP67
IP rating code of SIM pod, which classifies the protection
against intrusion from dust and water.
This symbol appears on the SIM™ pod.
The first digit indicates the level of protection that the
enclosure provides against access to hazardous parts; The
number 6 indicates that the enclosure is dust tight.
The second digit indicates the level of protection that the
enclosure provides against harmful ingress of water. The
Number 7 on SIM™ pod indicates that SIM™ pod can be
immersed in water up to 1 meter for a maximum of 30
minutes.
Keep away from Direct Sunlight.
This symbol appears on the SIM™ pod-dock packaging and
the SIM™ sensor packaging.
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Keep Dry.
This symbol appears on the SIM™ pod-dock packaging and
the SIM™ sensor packaging
Indicates the acceptable temperature range for transport
and storage.
This symbol appear son the SIM™ pod-dock packaging and
the SIM™ sensor packaging
Indicates the acceptable humidity range for transport and
storage.
This symbol appears on the SIM™ pod-dock packaging and
the SIM™ sensor packaging
Indicates that the packaging should be recycled.
This symbol appears on the SIM™ pod-dock packaging and
the SIM™ sensor packaging
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1.5 LABELS
Various labels and specific markings are affixed to the SIM™ system components that describe precautions and
contribute to traceability of the product. The labels are identified in the table below with illustrations of their
location.
Label
Description
Location
SIM™ pod label
SIM™ dock
identification
label
(Bottom of
Dock)
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1.6 STANDARDS AND COMPLIANCE AND IEC CLASSIFICATION
The SIM™ system was developed in accordance with pertinent North American and International standards.
The SIM™ pod with SIM™ sensor IEC 60601-1/EN 60601-1 classification is as follows:
Description
Specification
Model Number
6019
Mode of Operation
Continuous Operation
Protection against ingress of water
IP67
Applied Part
Type BF
Use in presence of flammable
anaesthetic mixtures
No
Suitable for Sterilisation
No
GENERAL STANDARDS – SIM™ POD AND SIM™ SENSOR

Medical Electrical Equipment – Part 1: General requirements for basic safety and essential performance,
IEC/EN 60601-1 (2005/2006+C1+C2)

Medical Electrical Equipment – Part 1: General Requirements for Safety, CSA C22.2 No 60601.1 (2008)

Medical Electrical Equipment – Part 1: General Requirements for Safety, ANSI/AAMI ES60601-1
(2005+C1+A2)

ISO 10993-1:2009 Biological evaluation of medical devices Part 1: Evaluation and testing in the risk
management process
COLLATERAL STANDARDS – SIM™ POD AND SIM™ SENSOR

Medical Electrical Equipment – Part 1: General requirements for Safety - Collateral standard ElectroMagnetic Compatibility requirements and tests IEC 60601-1-2 2010

Medical electrical equipment – Part 1-6: General requirements for basic safety and essential performance
– Collateral standard: Usability, IEC 60601-1-6:2010

Medical Electrical Equipment – Part 1-11: General requirements for basic safety and essential performance
– Collateral Standard: Requirements for medical electrical equipment and medical electrical systems used
in the home healthcare environment, IEC 60601-1-11:2010
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SECTION 2
OVERVIEW
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2.0 Overview
2.1 WHAT IS THE SIM™ SYSTEM
SIM™ stands for Smart Incontinence Management.
SIM™ is used by carers in resident aged care facilities during an incontinence assessment to gather relevant
information and record events which are automatically displayed on a bladder diary. This process helps create
an accurate incontinence record.
Direct physiological urinary incontinence data is detected by a sensor strip embedded in an absorbent
incontinence product (SIM™ sensor Figure 1) worn by the resident during the assessment period. All
incontinence events are detected and transmitted by a small pod (SIM™ pod) attached to the front of the
SIM™ sensor pad worn by the resident during the assessment.
Figure 1 SIM™ sensor
The SIM™ pod (Figure 2) has been designed to operate continuously over the entire assessment period and
utilises Wi-Fi capabilities to send event data back to a server based software application (SIM™ manager) for
processing into useful data for clinicians to review. In addition to the direct urinary incontinence data
feedback, carers collect data using an intuitive point of care application called ‘SIM™ assist’. The SIM™ dock
(Figure 2) is used to charge battery of the SIM™ pod in between assessments.
Figure 2 SIM™ pod and dock
SIM™ assist application (Figure 3) operates on smart phone devices such as Android phones or tablets. The
portability of a device containing the SIM™ assist allows the carer to record relevant data about the resident
under assessment at the time of each event. Data events include: food and fluid intake; successful and
unsuccessful toileting; sensor changes; behaviours; and other therapy activities related to urinary incontinence
care.
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Figure 3 SIM™ assist application
When a SIM™ assessment has been completed, data can be viewed in a comprehensive bladder diary. The
SIM™ manager software provides a structured decision support process to guide the development of effective
individualised continence care plans for each assessed resident. This assessment process is depicted in the
cycle shown in Figure 4.
Figure 4 Overview of the SIM™ assessment process
The SIM™ manager software produces real time bladder information combined with a carer’s observations, a
sample of which is shown in Figure 5.
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Figure 5 Sample of the Bladder and Assessment Chart
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2.2 INDICATIONS FOR USE
SIM™ (Smart Incontinence Management) is indicated for use by healthcare professionals to collect, transmit
and report medical information from multiple residents (patients) within a clinical setting (e.g. hospitals,
skilled nursing facilities, residential care facilities) to establish effective management plans for continence care.
INTENDED USE
SIM™ (Smart Incontinence Management) is a remote monitoring system intended to provide monitoring
services of resident continence data by remote transmission. It is intended for use by trained healthcare
professionals to remotely detect, record and report incontinence events for individual resident (patient) in
long term care facilities, skilled nursing facilities, rehabilitation facilities and hospitals.
2.3 CONTRAINDICATIONS
There are no known contraindications.
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2.5 THE SIM™ TECHNOLOGY COMPONENTS
SIM™ operates over a Wi-Fi network, but does not require continuous connection. The SIM™ pod is capable of
completing an entire assessment without connection to a network via Wi-Fi, but requires such a connection in
order to upload all collected information. Figure 6 illustrates the SIM™ network.
Figure 6 SIM™ network
SIM™ consists of a number of components to enable the system to function. These components are stated
and described in the table below.
SIM™ components
Component
Description
User interaction
SIM™ sensor
Disposable single-patient-use incontinence pad (diaper), with
integrated wetness sensor, used during an assessment.
The SIM™ sensor consists of a standard continence pad (diaper) with
an embedded electronic circuit. The electronic circuit provides for 6
sensing electrodes and a means to distinguish a new sensor from a reapplied sensor. The SIM™ sensor is a Type BF applied part.
Care staff, resident
SIM™ pants
Disposable single-patient-use standard over-pants used in conjunction
with the SIM™ sensor to keep the sensor in place. The SIM™ pants
have a pocket sewn inside the front top part of the pants to
accommodate the SIM™ pod during assessments.
Care staff, resident
SIM™ pod
A portable, reusable, rechargeable sensor data transceiver that is
connected to the SIM™ sensor and worn by the resident during an
assessment.
The SIM™ pod is a small and lightweight data logging device. The pod
has been designed to an IP67 rating, allowing it to be submerged under
water for ease of cleaning. The SIM™ pod contains a rechargeable Li-
Care staff, facility IT
staff (during setup)
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Ion battery and an electronic circuit board containing Wi-Fi radio
module, micro-controller, and memory and charging circuitry. SIM™
pod is equipped with a safety circuit that limits the electrical energy
available when a SIM™ sensor is connected.
SIM™ pods must be configured to use the facility’s Wi-Fi network prior
to use; configuration can be done using a client PC connected to the
server and the SIM™ pod via a USB cable and is only required once,
unless Wi-Fi network changes are made.
SIM™ dock
Recharging station for the SIM™ pod. The SIM™ dock includes a low
voltage supply connected to mains electricity.
The SIM™ dock provides an electrical and mechanical means to
connect a 5V power supply and a USB cable (for configuration). The
dock does not contain any additional electronics.
Care staff, facility IT
staff (during setup)
Note:
Only the low voltage power supplies specified in this User
Manual are approved for use with SIM™.
SIM™ assist
A software application (app) operating on an Android phone or tablet
used for recording resident observations, such as successful toileting or
fluid intake; also used to provide SIM™ assessment messages to users.
Recorded observations are uploaded via Wi-Fi to the server side SIM™
software.
The SIM™ assist app is currently supported for Android OS3.2
(Honeycomb) or later.
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Care staff
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SIM™ manager
An element of the SIM™ system software which provides a user
interface through a web browser. SIM™ manager allows for resident
and staff profiles to be managed and assessments and continence care
plans to be created, monitored and reported.
SIM™ manager utilises Microsoft Silverlight to support the operation of
the graphical user interface; it is available through the server’s IP
address.
Care staff
Client
computers
Facility supplied computers able to connect to the server running the
SIM™ system software; used for running SIM™ manager in the client
side browser.
Please refer to the minimum system requirements on the IT Fact Sheet.
Care staff, facility IT
staff
Server
computer
A facility supplied workstation computer running the SIM™ software
services.
Please refer to the minimum system requirements and pre-installation
requirements on the IT Fact Sheet.
Facility IT staff
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SECTION 3
GETTING STARTED
WITH COMPONENTS
– Hardware
OMPONENTS
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3.0 Getting Started with Components – Hardware
3.1 CHARGE THE SIM™ POD
The SIM™ pod must be charged before you start an assessment to ensure it can be used continuously for the
entire 72-hour (3 days) continence assessment period.
It takes about 2-3 hours to fully charge a depleted SIM™ pod.
Note:
A SIM™ pod that has been in storage without charging for a period of six months or more may require more
than 3 hours to fully charge. Simavita recommends that when a SIM™ pod is not in use it should be placed on
the SIM™ dock and/or fully charged at least once every three months.
Follow these steps to charge the SIM™ pod.
Step 1
The SIM™ dock recharges the SIM™ pod, so it will be ready
for the next assessment. Place the SIM™ pod into the
SIM™ dock with both blue logos facing forward.
The battery indicator light will flash green when the SIM™
pod is charging. Once the pod is fully charged the indicator
light will turn solid green.
The Wi-Fi indicator light initially flashes orange and will
turn solid green when connected to the Wi-Fi network.
The synchronising indicator light initially flashes orange
and will turn solid green once all assessment data is
uploaded.
The SIM™ pod is ready to be used for an assessment when
all three indicator lights are solid green.
Step 2
The SIM™ pod indicator lights summary.
SIM™ pod
Symbols
Indicator Light
Indicator Light
Battery
GREEN (flashing)
Recharging
GREEN (solid)
Fully charged
Wi-Fi
Orange (flashing)
Connecting
GREEN (solid)
Connected
Synchronising
Orange (flashing)
Data uploading
GREEN (solid)
completed
All Symbols
If any indicator light turns solid RED,
refer to APPENDIX A and the
Troubleshooting Guide in 12.0 SIM™
Contact and Support.
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3.2 Connect SIM™ pod to SIM™ sensor
To connect the SIM™ pod to the SIM™ sensor, follow these steps:
Step 1
Check that the pod number on the back of the SIM™ pod
matches the number allocated for that SIM™ assessment.
Step 2
Remove the SIM™ sensor from its sealed bag by tearing
the top of the bag at the pre-cut notch.
Step 3
Connect the SIM™ pod to the SIM™ sensor; match the
window in the sensor clip to the raised shape on the SIM™
pod, then hook the clip over the pod.
Step 4
Press firmly down on the end of the clip, until a click is
heard. Green lights will flash briefly across all three
indicator symbols to confirm the SIM™ pod is connected
successfully.
Note:



If the SIM™ pod connection is unsuccessful the lights
flash green then turn orange briefly across all three
indicator symbols. You will need to repeat the
connection process.
If the battery is low the battery indicator light will flash
orange indicating the pod needs to be recharged.
If the SIM™ pod memory is almost full, the
synchronising indicator light flashes orange and must
be returned to the SIM™ dock.
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3.3 DISCONNECT THE SIM™ POD FROM THE SIM™ SENSOR
To disconnect the SIM™ pod from the SIM™ sensor, follow these steps:
Step 1
Disconnect the SIM™ sensor from the SIM™ pod by
hooking your index finger behind the clip while placing
your thumb firmly on the front of the clip.
Step 2
Pull your index finger forward, until the clip is released.
SIM™ pod disconnection is confirmed by three orange
lights flashing briefly across all three indicator symbols
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3.4 APPLY THE SIM™ SENSOR AND PANTS TO THE RESIDENT
Follow these steps to apply the SIM™ sensor and pants to the resident.
WARNING

The SIM™ sensor is not recommended for use with residents that have a pre-existing skin condition
including but not limited to a rash, sores and/or compromise of skin integrity.
Step 1
Apply the SIM™ pants to the wearer with the pocket at the
front on the inside and pull the pants up just below the groin
area so the SIM™ sensor can be easily inserted between the
legs.
Step 2
Fold the SIM™ sensor lengthways to raise the pad cuffs and
create a channel shape. Then insert the SIM™ sensor
between the legs.
Fan the back of the pad out and pull up the back half of the
SIM™ pants to support the sensor.
Step 3
Adjust the SIM™ sensor at the front to fit snugly into the
groin area and pull up the SIM™ pants.
Step 4
Place the SIM™ pod firmly into the SIM™ pants pocket inside
the SIM™ pants.
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SECTION 4
SIM™ MANAGER
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4.0 Getting Started with Components - Software
4.1 OVERVIEW OF TAB MENU
The SIM™ manager software stores and displays the data collected from the SIM™ hardware components. It
is stored in database format so that the user can view, analyse and report upon the data.
The software uses a tab structure that reflects the workflow of the assessment process, from data collection
and analysis to continence care planning and reporting. It also provides functionality for the administrator to
manage resources via the Administration tab.
Dashboard Tab
Provides a snapshot of the status of critical areas during an assessment activity. At any time you can glimpse
the working status of critical components and the number of residents in current assessment. It also has a
message board where you can post important daily reminders.
Resident Tab
Stores general information about a resident and their continence condition including background information
that may assist with continence care planning.
Assessment Tab
Stores the assessment history of a resident. The observations section records additional findings that may
assist with the continence care plan creation.
Care Plan Tab
Stores the continence care plan history of a resident. The current continence care plan is displayed by shift. It
is also linked to the assessment from which the continence care plan is derived.
Reports Tab
Contains the base set of reports including overview and details on assessments and continence care plans.
Administration Tab
A range of essential system elements must be setup. These include details of the facility which will run SIM™
manager, a list of users who will use the system (including the SIM™ assist device), shift schedules for resident
care and a continence products list for selection in the continence care plan phase. Each of these elements are
managed from this tab.
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4.2 USER LEVELS AND ACCESS
There are two types of user in the SIM™ system, Administrator and User.
The administrator is the only user that has access to the Administration tab.
All other tabs are visible to the general user and are used to record data and observations during an
assessment period, to draft a continence care plan and run reports.
The Administrator also adds users and assigns usernames. See the topic Administrator Setup Activities –
Users.
4.3 LOGGING OUT AND CONTACT SUPPORT
At the top right hand side of every SIM™ manager screen are three icons.
SIM™ Support information and contact details.
Log Out of SIM™.
Exit SIM™ without logging out.
4.4 THE SERVER SOFTWARE VERSION AND TIME ZONE
The information above the tab provides the users with the date and time the SIM™ manager server is
operating under and the version number of the SIM™ software.
SIM™ manager server time
SIM™ manager version number
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SECTION 5
SIM™ MANAGER –
for the Administrator
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5.0 SIM™ manager – for the Administrator
5.1 ADMINISTRATOR LOGIN
The Administration tab in SIM™ manager can only be accessed by a supervisor given administration
authority.
Click the SIM™ icon on your computer desktop and enter
the Administrator user name and password. For example
Step 1
Username
Password
Step 2 Click
Sally
TGO001
tab from the horizontal row of tabs.
To the left of the screen, there are vertical tabs that give access to the
administration features of the SIM™ manager.
Facilities – information about your Long Term Care facility , including
the buildings and wings and staff temporary password (updated daily)
Users – setup staff login details, permission levels and passwords
Residents – resident list (resident ID, location and admission status
such as current, discharged, deceased or opt out)
Shifts – enter continence shift times
Aids – list of continence products and details such as capacity, price per
piece, product code or style. Create a list of items in your local
catalogue tailored to your facility.
Notifications – Select types and frequency of notifications. Alerts can
be received on the SIM™ manager and/or through the SIM™ assist
application. Notifications may be relating to pod status or observations
missed by staff.
Devices – list of all hardware devices, version of software, serial
numbers etc.
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5.2 ADMINISTRATOR SET-UP ACTIVITIES
FACILITIES
Click the
button from the left column in the Administration tab.
There are three sections visible: address, facility settings and facility buildings/wings/room details.
The long term care facility should be identified in the system from the software setup process however details
of the buildings, wings and rooms can be entered. Other data such as messages (dashboard announcements),
site logo/picture and facility assessment parameters can also be entered.
Click the
button to allow facility data to be updated.
Step 1 – Address
Identify Long Term Care Facility
Enter facility Name and
select Facility Type from the
drop down list by clicking the
 in the drop down box.
Repeat this step with State
and Country.
Enter information in the free
text fields.
Note:
Message board is used to
alert staff of changes,
assessments starting or
ending and other relevant
information.
To add a logo or a photo of your Facility, click the
button.
This opens an Open File box where you can choose a folder that
contains your image.
Step 2 – Facility Report ‘Rules’ Settings
Set ‘rules’ for reporting
continence product absorbency
measurements.
All these fields are free-hand
except those with drop-down
 arrows.
The temporary password is
displayed in this section and
is the default password
required for new user’s initial
login. The password is
renewed every 24 hours.
The system uses ‘Leakage Prevention Factor’, ‘Fluid Output
Calculation Type’ and ‘Continence Aid Capacity Type’ to enable the
system to automatically recommend a product type (continence
product) in the care plan. Default values are entered; however
alterations to each setting can be made as required.
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Fluid Output Calculation Type –is used by the SIM™ manager to determine the recommended
continence product capacity and applies different safety factors to the shift volume. It takes into
consideration preferences to prescribe continence products based on maximum, weighted or
average urine output at different times of the day. The default value entered is the maximum
output plus a buffer of 10%.
For example, assume that the total net weight of wetness events in each shift (in a 3-day assessment) was
200mL, 500mL and 300mL.
If “average” is selected, the volume needed in a pad will be 333mL and this is used to compare against
the Product (Aid) Capacity for recommendations.
If “maximum” is selected, the maximum volume of any one of the three shift volumes is used (500mL)
If “weighted” is selected, then 75% of max and 25% of average is used (375 + 333/3 = 458.25mL)
If “max + 10%” is selected, then max (as above) + 10% is used (550mL) (This is the default)
Continence Aid Capacity Type - normally ISO Rothwell or working capacities which are available
from continence product manufacturers.
Step 3 – Facility’s Wings and Rooms
Click the
button to allow
building, wing or room data to be
updated.
Identify buildings, wings and
rooms
To add a building, click the add
building button. Click on the blue line
twice to change the default building
name.
To add a wing, click the add wing
button. Click on the blue line twice to
change the default wing name.
To add a room, click on the wing from
the wings box and then click add room
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button.
When you are finished, click the Save
button.
The Cancel button will reset all the
sections to their previous values.
Note:
Input information in ‘top to bottom’ order, starting with
building, then wing and then room. If not, the box below will
be locked out.
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USERS
Users are created under this tab including details such as usernames are confirmed.
Click the
button from the left column in the Administration tab.
Step 1 - Users Administration
Add New Users
In the Users Administration section,
click the
button.
Step 2
Complete staff details (those denoted
with * are mandatory fields).
Now check the boxes, Active, Use
Default Password and Create new
login.
Enter a username and click Save.
The user will now appear on the Users
list.
NOTE: Return to the facility settings
section and take note of the temporary
password to provide the user to allow
them to login for the first time and set
up their own password.
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Step 3
User initial login
Log out of the SIM™ manager and ask the
new user to login with their username.
Ask the User to enter their username and the
temporary password shown in the
Administration tab, in the Facility Settings
section
Step 4
The new User will be prompted to enter a New
Password and then to re-type the password in
the second text box.
Click on Change Password.
The user is now able to login to the SIM™
manager and the SIM™ assist app with their
username and the new password they have
created.
Step 5
The facility can import a user data base
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Click the
button and an ‘Import Users’
screen will appear. Select the ‘Choose a File for
import’ button to upload the data base. If a
sample of the data base import file is required,
select ‘Download a sample import format’
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RESIDENTS
Click the
button from the left column in the Administration tab.
The Residents tab is used to update the status of residents.
To alphabetically sort the data in ascending or descending order, simply click the column heading.
Step 1 – Residents Administration
Change Resident’s status
In the Residents Administration section, click on the row of the resident to be updated.
Step 2
Click the drop-down list in the Status column.
Select the status.
Click the Save button at the bottom right of the
screen.
‘OptOut ‘option is for residents who choose not
to participate in the SIM™ assessment process.
Step 3
The facility can import a resident data base
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Click the
button and an ‘Import
Residents’ screen will appear. Select the ‘Choose
a File for import’ button to upload the data base.
If a sample of the data base import file is
required, select ‘Download a sample import
format’
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SHIFTS
Use the Shifts tab to setup ’Shifts’ and ‘No Intervention Periods’.
Shifts: represents the time period the resident wears a continence product. The shift period has a start time,
which is when the care staff apply the continence product to the resident and an end time when they remove
the continence product. During this time period the continence product worn by the resident will have enough
product capacity to ensure the resident is kept dry if incontinence voids occur into the continence product.
No Intervention Periods: the time period that may impact on the toileting program and continence product
changes. For example; staff changeover times, resident sleep times or meal times. The user can nominate
specific time periods like breakfast, lunch and dinner, where toileting and product changes are not suitable or
if supervision and physical assistance is required.
button from the left column in the Administration tab.
Click the
Step 1 Shifts
Add shifts
Click inside the Shift Name box to type shift name.
Click Start Time – enter hours (End Time and shift duration fields automatically calculate).
Note:
Click the
icon to select from half hourly increments or alternatively click on the numbers, AM or PM and
then click on the
to change (up or down).
To enter additional shifts, click the
button (bottom right of screen).
A new line appears, enter the shift name.
To delete shifts, click the
button (end of each time period).
The existing time line will disappear.
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Step 2 – No Intervention Periods
Enter the time values for Start Time and End Time. Select Activity type and add any Notes.
To add more periods, click
button. Click the Save button.
CONTINENCE AIDS
For the SIM™ assessment and continence care planning, continence products will be selected that meet the
resident’s individual needs. As the administrator, you will need to setup the product choices that are available
at your facility.
Click the
button from the left column in the Administration tab and the Continence Aids
Administration section will appear.
Main Catalogue
This is a product list of available products. If this list is empty to start, a list can be imported or added
manually.
Step 1 – Main Catalogue
To add products to the main
catalogue, click the
button.
(See the below for
explanation of the table
fields)
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Step 2 – Add Continence Aid
Fill in the fields and click
Save.
Catalogue table fields explained:
Continence Aids – table fields
Table Field
Meaning
Manufacturer
Code
Name
Description
Category
Manufacturer of product
Unique product identifier number
Product name as appears on packaging
Product information regarding style or shape or color
Groups the product into ‘styles’ to assist in Continence care plan continence
aid selection
Industry standard - represents peak capacity of product
Maximum capacity of product before it needs replacement
Size of product relating to small, medium, large etc
Cost of the continence aid per piece
ISO Capacity
Working Capacity
Waist Size
Cost Per Piece
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Local Catalogue
This is a product list for the facility from which product recommendations can be made. After finding or adding
products to the Main Catalogue, import them into the Local Catalogue.
Import products to your Local
Catalogue by clicking on the
arrow to move the product across.
Note:
Click the check box on the far left side to flag products to include
them in the SIM™ continence product recommendation process.
Step 3 – Import Continence Aid
The Facility can import a Continence Products data base
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Click the
button and an
‘Import Continence Aids’ screen will
appear. Select the ‘Choose a File for
import’ button to upload the data base.
If a sample of the data base import file
is required, select ‘Download a sample
import format’
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NOTIFICATIONS
The Notifications tab allows selection of the types and frequency of notifications to the SIM™ assist
application (hand held device) or to the SIM™ manager. Notifications may relate to pod status or observations
associated with the SIM™ assessment.
Click the
button from the left column in the Administration tab.
Step 1 – Notifications
There are 15 notifications that
can be sent, divided between
‘Observation Notifications’ (11
items) and ‘SIM™ pod status
notifications’.
Send a Notification alert
Select the row that contains
the notification to be sent.
An explanation for each
notification is stated.
Click
to expand or shrink the list in each category
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Step 2
Click the
boxes to
determine where you want
to send the alert. To uncheck, click the box again.
Select the Resend time
(minutes interval between
resends) from the dropdown list.
Note:
Notifications sent to SIM™ manager will be visible to staff in the
Assessments tab in the Notifications box.
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Repeat for all other alerts
and click Save.
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DEVICES
Click the
components in use.
button from the left column in the Administration tab to display the SIM™ hardware
This is a list of hardware devices, the version of software for each, serial numbers and which resident the
devices are allocated to during an assessment.
SIM™ Devices Administration
To sort the data in ascending or descending order, simply click the column heading.
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SECTION 6
SIM™ MANAGER –
Assessment
Coordination
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6.0 SIM™ Manager – Assessment Coordination
6.1 LOGIN TO SIM™ MANAGER
Click the SIM™ manager icon
displayed on the computer desktop.
Login to SIM™ manager
Enter individual username and
password previously specified and
select Login.
The SIM™ manager horizontal tabs:





Dashboard: Overview of assessment activity in progress
Residents: Set up and stored resident details
Assessment: Assessments set up, collation and monitoring
Continence care plan: Creation and review of continence care plans
Reports: Review of relevant reports
The Administration tab is only available for the users with assigned admin privileges. For more details see
section SIM™ manager – for the Administrator.
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6.2 DASHBOARD TAB
The Dashboard tab provides overview of the status of key SIM™ assessment elements.
Select
from the horizontal row.
Dashboard
The Dashboard has the following sections:
SIM™ Status – SIM™ pod, SIM™ assist and SIM™ services statuses.
Residents – number of residents currently being assessed.
Site Overview – facility details.
Message Board – notes and alerts.
SIM™ Status and Residents contain data which comes into view as ‘hover text’ when leaving the
mouse cursor over the words.
SIM™ pod Status - hover text
Check SIM™ pod status
Move the mouse cursor over the
and wait a few
seconds.
The hover text appears showing a
summary of information about the
state of SIM™ pods in use and not
in use.
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SIM™ assist Status - hover text
Check SIM™ assist status
Move the mouse cursor over the
and wait a few
seconds.
The hover text appears showing
information about the state of
SIM™ assist.
SIM™ services Status - hover text
Check SIM™ services status
Move the mouse cursor over the
and wait a few
seconds.
The hover text appears showing
information of running services.
Resident summary
Risk-of-Leakage Measure
This indicates when a SIM™ sensor
reaches full capacity.
Colours indicate the following:
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6.3 RESIDENT TAB
This tab allows new residents to be added, and resident’s details to be captured and displayed.
Select
from the horizontal row.
Residents sort list
Add a new resident
Click
below the list of residents names.
A blank resident information page will open with five tabs for data entry.
First tab General Information: The minimum information required is marked with a red asterisk*. First Name;
Last Name, Date of Birth, Gender and Waist Size are mandatory entries. Resident’s room details are also
entered on this tab.
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ADLs/Cognition: Information on the resident’s mobility, cognitive skills, ability to understand and required
support level can be collected here.
Questions and Observations: A preliminary background on a resident’s continence status can be obtained by
a set of questions.
Skin Condition: Provides for recording of the resident’s current skin condition and risk of skin breakdown due
to the continence condition.
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Medication/Notes: Provides for recording of any medication that is relevant to the resident’s continence
status. Other clinical information can be documented in the notes field.
Resident photo can be added by clicking
at the bottom right of the screen.
To save all the information added, click Save, or Cancel to discard.
After saving the details of a new resident, a header is generated displaying a summary of the resident’s general
information relevant to the continence care. It will appear in the Assessment and Continence care planning
tabs for the selected resident.
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Find/sort residents by name
In the Filter in the top left of the screen, enter the
first letters of the resident’s name.
Click
OR
Find the Resident name under the list along the far
left side of the SIM™ manager screen which is divided
into residents ‘Under Assessment’ or ‘Inactive’.
Residents currently ‘Under Assessment’ are tagged
with a green square.
Residents not currently under assessment are
‘Inactive’ and tagged with a blue square.
Residents who have not yet had a SIM™ assessment
are highlighted in red font.
Select the resident’s name or alternatively type the
name into the ‘Filter’ search box to find their name.
Edit or Update residents details
Header of resident
The header provides an overview of the resident’s room location, identifying the assistance level of mobility;
transfer; toilet use and cognitive level.
To edit or update residents details select the Residents tab and click
right of the screen.
on the bottom
After completing the updates click Save, or Cancel to discard.
In the top left corner of this section, click
to expand or collapse the header.
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Change resident’s photo
A resident’s photo can be added by clicking
at the bottom right of the screen. Select a photo
from your computer folder. The photo format must be .jpg or .png. Locate the photo you require and select by
double clicking.
Click Save, or Cancel to discard.
Resident Profile
Form Field
Meaning
General Information
First Name
Resident’s first name
Last Name
Resident’s last name
Facility ID Number
Resident’s ID
Date of Birth
Click the calendar icon
to select a date. Use the left and right arrows
to go forward/backward by month/year. Alternatively type in the
following format
Gender
Weight
Click the check box that applies
Type resident’s weight in kilograms or select the black arrows to change
It will automatically update the amount in lbs.
Waist size
Select from the drop down menu.
Location
Building; Wing; Room are selected by clicking the down arrow
to
select from drop down menu. Press
to remove previously selected.
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Form Field
Meaning
ADLs/ Cognition
Mobility
There are six mobility categories: Bed Mobility; Transfer; Walk in Room;
Walk in Corridor; Locomotion on unit and Locomotion off unit. Click the
down arrow
to select from drop down menu or press
previously selected.
to remove
Toileting
Toileting assistance level.
Cognitive Skill and
ability to understand
Choose degree of cognitive impairment by clicking the arrow
from the drop down menu.
Questions and
Observations
Set of yes and no questions to obtain a preliminary background on a
resident’s continence status. Select person completing the questionaire
to select
by selecting from the drop down menu
Skin Condition
Enter details on the resident’s current skin condition and if they are at risk
of skin breakdown due to their continence status.
Medication/Notes
Any medication that is relevant to their continence status. A notes field is
also available for other clinical information.
6.4 ASSESSMENT TAB
The Assessment tab is used to start a new resident assessment and review information relating to current or
past assessments:
6.4.01 Start a new assessment.
6.4.02 Record/edit/discard observations
6.4.03 General assessment information
6.4.04 Print/Extend/Abort Assessment
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6.4.01 START A NEW ASSESSMENT
Step 1
Select the resident that requires an assessment
Enter the residents name in the filter search box or
select a resident from the list. The list is divided into:
1. Under Assessment: Residents currently under
assessment are tagged with a green square.
2. Inactive: Residents not currently under
assessment are tagged with a blue square.
Residents who have not yet had a SIM™ assessment
are shown in a red font.
The list can be collapsed by clicking
again
and click
to expand the list
The header section now appears with the Resident’s name. The Assessment section underneath will show
previous SIM™ assessments conducted.
Step 2
Click on the
button and the ‘Create a Continence Assessment’ window appears.
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Choose the Assessment Type - check which type of
assessment you are undertaking.
Confirm the Assessment time, by selecting the ‘Start’
and ‘End’ date. The date will automatically default to
80 hours from the start date. This can be modified
manually by changing the date and time using these
icons
and
Select the staff member Responsible for the
assessment from the drop-down list.
Notes can also be added relating to the assessment
setup.
Allocate and de-allocate a SIM™ pod to the
assessment
Click the  arrow in the SIM™ pod Allocated dropdown menu and select a SIM™ pod number. Only the
SIM™ pod numbers that are presently available will
be shown.
Note:
When the SIM™ assessment is completed, SIM™
manager will automatically de-allocate the SIM™ pod.
If there is an issue with the allocated SIM™ pod,
reallocate another SIM™ pod by selecting another pod
number from the drop down list.
After setting up a new assessment click the save
button at the bottom right of the screen or click
cancel to discard.
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Record an Observation
Click on the Assessment tab and select the resident.
In the Observation History section, click on
Select the staff member name from the drop down menu; the date by clicking on the calendar and time by
clicking on the clock icon.
Click on the relevant observation and select data fields.
Click Save or Cancel to discard.
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Editing an Observation
Click on the Assessment tab and select the resident. Select the Observation that needs to be edited by clicking
on
The observation box opens and displays the item in full and relevant data fields can be amended.
Click Save.
Note:
The user will only be able to edit observations they have entered unless they have Admin privileges.
Remove an Observation
Select the observations required in the Observation History section and click Edit.
The Observation box opens, click the
button on the bottom left corner of the box.
Click OK and the observation has now been discarded.
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6.4.03 GENERAL ASSESSMENT INFORMATION
The Assessment tab also provides general information on the SIM™ pod status, Notifications, Activity log,
activities graph and fluid balance chart.
The SIM™ pod status provides general information
about the SIM™ pod during an assessment.
Notifications: Provides a list of the various
notifications sent during the assessment
Activity Logs: Provides a list of all the observations
recorded and system activities that occurred during
the assessment.
Last Status: Provides an update on the saturation of
the SIM™ sensor stating the potential status of the
sensor leaking during the assessment. This
information is only updated when the SIM pod is
connected to the WiFi network
Fluid Balance: Provides an update on the amount of
fluid the resident has consumed versus the amount of
fluid voided.
The actives graph provides an overview of the observations recorded in the last 5 hours.
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6.4.04 PRINT/EXTEND/ABORT ASSESSMENT
The SIM™ assessment currently running will display three key icons;
assessment in a report format
Assessment Report: opens the
Edit Assessment: opens the edit assessment setup page
Abort Assessment: permanently stops the assessment
Assessment report
Click the assessment report icon
The initial message box will allow the user to select the observations to be shown on the assessment report.
After the selections have been made, press View report and the SIM™ assessment report will be displayed.
The following icon
printing, exporting and saving.
will be displayed at the top of the report page allowing refreshing,
Selecting Close will return back to the report tab
Editing an assessment
Edit an assessment while it is running by clicking the Edit button. Assessment time, responsible, notes and
SIM™ pod allocation can be changed here.
Assessment time can be extended in intervals of 15 minute time slots.
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Click the green symbol
to extend the assessment or click the red
to cancel.
Note:
It is not possible to change the start time of an assessment once the assessment has already commenced.
Click to Save, or Cancel to discard.
Note:
It is recommended that the assessment is extended if it is discovered that the SIM™ pod has been disconnected
from the resident.
Aborting an assessment
If there is a reason to abort an assessment, this can be done as follows.
From the Assessments section, select the assessment to abort. The row is highlighted grey. Click the Abort
Button to abort the assessment
A confirmation box appears. To abort the assessment, click OK.
The system will prompt to record the reason for aborting the assessment. This is important for resident
documentation and any future assessment reviews.
The State of the assessment will change from Running to Aborted.
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SECTION 7
SIM™ Data Collection
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7.0 SIM™ Data Collection
7.1 OVERVIEW
During a SIM™ assessment the carer must record real-time observations using the SIM™ Assist application.
SIM™ assist is a software application (app) that can be downloaded onto a range of tablet/phone devices to
enable care staff to log observations during an assessment about the resident’s care.
The information recorded in the SIM™ assist app during the assessment is sent via the Wi-Fi network to the
SIM™ manager software. This information is graphically displayed along with continence data. Care staff use
this information to develop an individualised continence care plan.
The SIM™ assist app on the device does not need to be in a Wi-Fi network to function. Information that is
recorded while outside the network is stored and then is transferred automatically via Wi-Fi when the device
comes back into range.
It is recommended:

The hand held device (with SIM™ assist application installed), should be carried by care staff at all times
during their shift
 All notifications sent from the SIM™ assist must be actioned by care staff
 Do not shut down, log off, reboot or place tablet/phone into sleep mode during the assessment, to ensure
continuous transmission of data to the SIM™ manager
 The tablet/phone must be charged each night when in use
Note:
All observations are to be entered in real time. If an observation is not entered into the tablet/phone at the
time the activity occurred, enter observation directly into the SIM™ manager in retrospect.
7.2 LOGIN TO SIM™ ASSIST
To switch on the hand held tablet device, refer to the hardware device user guide.
Step 1
Touch the SIM™ assist icon displayed on the screen of your
tablet or phone.
The SIM™ assist software will load and display the login
screen.
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Step 2
Enter a username and password than select ‘Login’.
SIM™ assist should stay on during a shift to allow continuous
transmission of data to SIM™ manager.
7.3 MAIN SCREEN – RESIDENT LIST
After logging in, the screen will display
all the residents currently undergoing a
SIM™ assessment.
The information for each resident will
include, photo identification, resident’s
name, wing name, room number and
SIM™ pod number.
When setting up for the first assessment
check that the SIM™ pod number
allocated to the resident on the SIM™
assist screen, is the same number
appearing on the back of the SIM™ pod
you are using. If this number is not the
same, notify your supervisor.
When there are more residents under
assessment than can be seen on the
screen, these can be viewed by brushing
a finger up the screen to scroll.
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7.4 SIM™ ASSIST SCREEN NAVIGATION
SCREEN NAVIGATION
To record a resident observation, touch the
observation icon and enter the data from left to
right.
A grey scroll bar will display if there are many
items to choose from. Brush a finger up and
down the screen to display additional items.
To un-select an item, touch the item a second
time and the selection will disappear.
After making all the selections for an
observation, touch the green tick to save the
data and transmit it to the SIM™ manager.
A message will appear stating the observation
was recorded and the app will return back to the
observations page.
At times there may be a need to discard an
observation before completing it. To discard the
observation without saving, touch the ‘back
arrow’ icon, instead of the green tick.
A message will appear to confirm the wish to
discard this observation. By selecting the green
tick the observation will be discarded and the
app will return to the previous screen. If you
decide you wish to keep the observation, select
the red X and you will return back to the
observation input screen.
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Press
to confirm
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7.5 SIM™ ASSIST NOTIFICATIONS
The SIM™ assist app will send notifications during the assessment which require attention regarding the
resident or the assessment.
The notification icon will appear as a red exclamation
notification(s) touch the resident’s name.
mark next to the resident’s photo. To open the
7.6 CLEARING NOTIFICATIONS OR MESSAGES
When a notification has been read and related actions completed, the message is cleared from the screen.
The screen will now display the
notification messages for that resident.
After reading the notifications, click the
return arrow icon
and you will return
back to the main screen.
This step removes the red notification.
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7.7 RECORDING RESIDENT OBSERVATIONS
Step 1
To enter a resident observation, tap the
resident’s name.
Step 2
The resident observations page opens.
The top row of icons show all the observations
required for a urinary or bowel assessment:
•
Food Intake
•
Fluid Intake
•
Sensor check
•
Successful toileting
•
Unsuccessful toileting
•
Sensor removal
The bottom row of icons show the other
observations available
•
Behavioural
•
Sleeping
•
Medication assistance
•
Repositioning assistance
•
Therapeutic massage
There is a comments field in the right/bottom
corner for additional information to be recorded
that may not have been covered under other
icons.
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7.8 OBSERVATION ICONS
OBSERVATION ICONS
This section defines each icon and provides
guidance on how to enter observations.
FOOD INTAKE
This observation records the total % of food
consumed during a meal and the type of food
items eaten.
Touch the icon ‘Food Intake’
Touch
and select the % of food eaten.
Select all the food items eaten. To view more
food items, scroll down by brushing a finger up
the screen.
All milk consumed such as milk with porridge or
cereal should be recorded under fluid intake.
After making all the selections for this
observation, touch the green tick to save
Note:
The information recorded under this icon will
assist in completing a bowel assessment.
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FLUID INTAKE
This observation records the volume and type of
fluids consumed and assists in understanding
the resident’s fluid balance/hydration. The
information for the fluid balance chart is used to
develop the resident’s continence care plan.
Touch the icon ‘Fluid Intake’
Touch the volume icon and select the quantity of
fluid consumed (for example 250mls).
Then select the type of fluid consumed.
E.g. cup of tea
After making all the selections for this
observation touch the green tick to save the
data.
SENSOR CHECK
This observation records the status of a
resident’s SIM™ sensor in relation to capacity
filled and if any leakage has occurred (onto
clothing or bed linen).
Select the ‘Sensor Check’ icon.
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Select the % of the SIM™ sensor that has been
used.
Select ‘Yes or No’ if any leakage was observed.
After making all the selections for this
observation touch the green tick to save the
data.
SUCCESSFUL TOILETING
This observation records the amount of urine
voided into the toilet (in a Specipan/hat) and to
record the type and size of bowel movements.
This information is used to determine the
effectiveness of toileting and any bowel
activities.
Select the icon ‘Successful Toileting’
Select the amount closest to the volume of urine
collected in the specipan/hat.
Select ‘Yes or No’ if faeces present.
If yes, select the type and size from the Bristol
stool chart.
After making all the selections for this
observation touch the green tick to save the
data
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UNSUCCESSFUL TOILETING
This observation records when toileting activities
are unsuccessful. This is demonstrated by nil
urine being voided or no bowel movements.
Select the icon ‘Unsuccessful Toileting’ and
confirm by selecting the green tick if toileting
was unsuccessful.
If this observation is unintentionally selected,
then select the red X to discard the entry.
SENSOR REMOVAL
This observation records the removal and
weighing of the SIM™ sensor.
Select the icon ‘Sensor Removal’ and select the
type of SIM™ sensor removed from the
resident (three types).
Light:
Light capacity SIM™ sensor
Moderate:
Moderate capacity SIM™ sensor
Heavy:
Heavy capacity SIM™ sensor
Note:
Scales must be used to weigh the SIM™ sensor.
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Record the weight by selecting the ‘Sensor
weight?’ icon.
Select a weight that closely matches the reading
shown on the scales.
Select ‘Yes or No’ if there was any leakage.
Select ‘Yes or No’ if faeces present - if 'Yes'
select the type and size of stool from the
Bristol stool chart.
After making all the selections for this
observation, touch the green tick to save the
data.
7.9 OBSERVATION HISTORY
The Observation History within the SIM™ assist app shows a record of assessment observations recorded and
messages sent by the SIM™ manager.
Step 1
Select the resident from the main screen
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Step 2
The resident observation screen will
open, click on the
‘History’ icon
Step 3
The history screen displays observations
entered over the assessment period.
To view messages sent by the SIM™
manager during the assessment you can
click a second time on the
message history icon.
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SECTION 8
SIM™ CONTINENCE
CARE PLAN
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8.0 SIM™ Continence Care Plan
8.1 SIM™ CONTINENCE CARE
The continence care plan is development in 3 stages:
1- 8.2 Create a continence care plan
2- 8.3 Continence care plan Under-Evaluation
3- 8.4 Continence care plan In-Use
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8.2 CREATE A CONTINENCE CARE PLAN
The user needs to complete six main segments to develop a continence care plan
1. SIM™ assessment
a. SIM™ chart
b. Fluid output table
2. Continence care plan schedule
a. Toileting Times
b. Product Change times
c. Continence Product type
d. Skin Care selection
3. Incontinence Type/Evidence
a. Type
b. Toileting Program
c. Bladder Pattern
4. Related Diagnosis
5. Other Plans
6. Possible Nursing intervention
Get started
Step 1
Select a resident from the left section
and click the
tab.
horizontal
SIM™ manager displays a continence
care plan template by default.
Step 2
Step 3:
Click
to display the edit care plan page.
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1. SIM™ ASSESSMENT
a) SIM™ Chart
Select the SIM™ assessment from the drop down menu to be used in developing the resident’s
care plan. The assessment selected will be highlighted in light blue.
Select observations from the SIM™ assessment to be shown in the SIM™ chart.
SIM™ chart shows all the observations recorded during the assessment. The chart can be
modified by clicking Show Observation Filters to select or unselect certain observation symbols.
The symbols selected will be shown on the SIM™ chart.
Click
and select
or unselect
the observations.
b) Fluid Output table
To display the fluid output table.
Click
Fluid Output Table: The table displays per continence product shift (Morning/Afternoon/Night),
the fluid output that was recorded per day from the measured weight of the SIM™ sensor and
the voided volume measured by the specipan/hat during a toileting event.
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2. CONTINENCE CARE PLAN SCHEDULE
In this segment the user may add activities to the care plan schedule.
Click on the following buttons to add these activities to the care plan schedule.
Activity Button
Function
Add Toileting
Setup the number of toileting times for the resident
Add Product Change
Setup the times to remove and apply continence products to the
resident
Add Product Type
Select the continence product type and other continence products
the resident requires during different periods of the day
Add Skin Care
Select the skin care product and times the resident requires skin
care.
Product
Recommendation
The system generates a continence product recommendation per
continence shift based on the SIM™ assessment. The
recommendation can be modified.
Add Toileting
Click
A toileting time drops down near the
word Toileting
Repeat for more toileting times.
Note:
You can drag the toileting time box to a new time or
select X to remove it.
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Add Product Change
Click
A Product Change time drops down near
the word Product Change
Repeat for more product change times.
Note:
You can drag the product change time box to a new
time or select X to remove.
Product Type
The SIM™ system will automatically recommend a continence Product type based on certain data
fields. The user can decide to use these recommendations or modify to another continence
product type.
Product Type: Automatically Recommended
SIM™ will automatically recommend a product type for each shift, based on certain inputs from
the resident tab, the local product catalogue range, and a completed SIM™ assessment. The
principle of the product recommendation is to select the most suitable product from the local
product catalogue that meets the resident individual care needs determined from the
assessment. If any of the input data fields are incomplete, then no recommendation will be
made.
The input data fields that need to be completed are in the
a) Resident Tab
b) Administration Tab
c) Assessment data recorded in the Fluid Output table
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a) Resident Tab
The waist size selected enables the system to
only select product types with that waist size
from the local catalogue.
To match the product type to the resident’s
mobility and cognitive level the following
fields need to be selected under the selfperformance level:
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Transfer Assistance – e.g. Supervision
Toilet Use – e.g. Independent
Cognitive Skill – e.g. Severely impaired
Ability to Understand – e.g.
understands
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b) Administration Tab
Click
the Main and Local
Catalogue will be displayed.
A range of absorbent continence products
(e.g. ’Pull-up’ ) can be select from the local
catalogue. Select flag checked to ‘Include in
recommendation’.
Click
to view the following
fields that are included.
These fields are a defaulted setting by the
system, however they can be modified. (refer
to SIM™ manager - For Administrator).
c) SIM™ assessment information
Click
to expand table and click to close
The assessment information recorded on the SIM™ sensor removal volume is summarised in
this table. The system also uses this information to make a continence aid recommendation
that matches the continence product capacity need for the resident per shift ( a shift
calculates the total recorded void volumes over the specified time range)
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Product Type: Modifying Recommendation
Click
A Product type time range drops down
near the word Product Type
Repeat for more times.
Note:
You can drag the product type to a new time or
extend it to a longer time range or select X to remove
it.
Select product type
To select Product type click
A drop down box will list all the product types the user can select.
Select the Product type Click
Product selected is displayed in
on the continence care plan
chart.
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Add Skin Care
Click
A Skin Care time box drops down near
the word Skin Care
Repeat for more skin care times.
Note:
You can drag the Skin Care box to a new time or select X to remove.
Select Skin Care product type
A drop down box lists a range of skin care product types
Select product type and duration, either ongoing or select a date to stop using the product
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Click
The Skin Care box will display the time the skin care
product is to be used, duration and products
Product Recommendation
Click
. This will make (or reinstate) a continence product
recommendation or reinstate the product recommendation previously made by the SIM™
system.
A text box will appear stating the existing continence products will be reinstated by clicking Yes.
To not proceed with the change click No.
3. INCONTINENCE TYPE/EVIDENCE
These fields provide additional information to assist the user in determining the type of
continence management the resident needs.
Incontinence Type/Evidence, Click
Select the Incontinence Type: e.g. functional.
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A drop down box will list a number of Evidence
statements to support the user’s selection. This
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evidence list will vary depending on the
incontinence type selected.
Select the toileting program
Drop down box will list the toileting programs
the user can select.
Select if there is Bowel incontinence
Additional items are added to the original
evidence list.
Select the Bladder Pattern Identifiable
Based on a review of the Assessment chart,
determine if the resident has an identifiable
bladder pattern. This helps to determine if the
resident will benefit from a habit or prompt
toileting assistance program.
Click
cancel all the fields selected.
to save or
A summary box is displayed showing all the
items selected.
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4. RELATED DIAGNOSIS
Related Diagnosis, Click
Select the statements related to the resident’s
incontinence diagnosis.
Click
cancel all the fields selected.
to save or
A summary box is displayed showing all the
items the user selected.
5. OTHER PLANS
Other Plans, Click
The user can select outcome(s) for the resident to be achieved in the continence care plan
including a target date and description.
A summary box is displayed showing all the
items the user selected
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6. POSSIBLE NURSE INTERVENTIONS
Possible Nurse Interventions, Click
A drop list is displayed showing a number of
nursing interventions that can be selected to
support the continence care plan goals.
A summary box is displayed showing all the
items the user selected.
8.3 UNDER EVALUATION
Click
to save the continence care plan to be evaluated. The Continence care plan header
will now state Under Evaluation.
The continence care plan under evaluation allows the care staff to evaluate if the continence care plan is
achieving the desired outcomes. During this process the Under Evaluation continence care plan can be edited
and saved.
Click
The following buttons will appear under the Under Evaluation Continence care plan at the bottom right corner.
The user can edit the continence care plan and save changes as needed.
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Approved Continence care plan
Step 1
Click
and ‘Approve Continence
care plan’ box is displayed.
Both the ‘Toileting’ and ‘Continence
Products’ need to be selected. This
indicates they have been implemented
or reviewed.
Click OK.
The Continence care plan status changes
to ‘In Use’.
Reject Continence care plan
Step 2
Click
. Reject Continence care
plan box is displayed. Type in the reason
the continence care plan has been
rejected.
Click OK.
The Continence care plan status reverts
back to the previous ‘In Use’ continence
care plan if one exists.
Step 3
If the user decide to not proceed with any changes Click
The Continence care plan will revert back to previous status.
A notes area allows the user to record the date when the continence care plan will be next reviewed to
evaluate if goals were achieved and nursing interventions were effective.
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8.4 CONTINENCE CARE PLAN IN USE
The continence care plan ‘In Use’ states the date and time, the plan was implemented
The plan shows the toileting times, the times the product is changed, the product types over a 24 hour period,
plus the supplier name and brand. The skin care times and product required is also displayed in the completed
plan.
The second part of the continence care plan shows what goals and nursing intervention have been determined
based on the resident’s SIM™ assessment and continence type.
If the existing continence care plan needs to be reviewed, select
This enables any field to be updated. The continence care plan ‘In-Use’ then is saved and placed back into
‘Under Evaluation’. After the evaluation period the continence care plan needs to be approved or rejected
before it again becomes an In-Use continence care plan.
8.5 DRAFT CONTINENCE CARE PLAN
In the process of creating a new continence care plan, the continence care plan can be saved and reopened as
a draft
Step 1
Click
Draft.
to save the continence care plan as draft. The Continence care plan header will now state
To edit the Draft Continence care plan click
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8.6 CONTINENCE CARE PLAN HISTORY BOX
The Continence care plan History box keeps a record of all Continence care plan stages and changes.
Click the ‘Continence care plan
History’ box to select from the drop
down list
The recent continence care plan is
displayed first.
Select the continence care plan that
needs to be edited then click the Edit
button.
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SECTION 9
REPORTS
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9.0 Reports
9.1 SIM™ REPORTS OVERVIEW
Reports are available in the reports tab and there are two report groups:

Assessment Reports (2 reports)

Continence care plan Reports (3 reports)
Click on view to generate a report
Report Screen Navigation
Once the report is open the following navigation icons will be available:
Refresh the page
Send report to printer
Click the disk icon to display the export options.
Select the type of format you wish to export the
data to and then confirm where you want to
save the report.
Click the drop-down box to select the desired
size of the report you wish to display on screen.
You can alternatively click and drag the bar to
customize size or manually type in the window.
To exit a report click on the close button on the
bottom right.
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9.2 ASSESSMENT REPORTS
SIM™ assessment status Report
The Status Report provides a summary of what residents have completed an assessment, what residents are
presently undergoing an assessments and the number of residents that have not been assessed.
Select this report from the Assessment Reports category
Click on
to generate the report
Step 1
Scroll down the list to find the wing of
the facility that you require and click
View.
Step 2
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SIM™ assessment Report
This report shows assessment information recorded and analysed by the SIM™ manager providing an accurate
continence profile for each resident and can be used to develop an individualised continence care plan.
Three charts are included in this report:
•
SIM™ assessment chart
•
Fluid balance table
•
Events log
Select this report from the Assessment Reports category
From the reports list, scroll down and select the row containing the resident Name and assessment
start date you require and click
The user can first select what observations they prefer to be displayed (i.e. continence assessment items) on
the report and then click
SIM™ assessment chart
The SIM™ assessment chart shows the resident’s bladder (wetness), bowel pattern (bowel open), successful or
unsuccessful toileting, SIM™ sensor removals and behaviour during the assessment period. This report assists
in identifying if the resident has a recognisable bladder control pattern. An example would be a two hour
period between a successful toileting episode and the next void. Data such as this can inform the clinician on
how to decide if the resident will benefit from a ‘habit’ or ‘prompted’ toileting assistance program. It also
helps in the selection of continence products.
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SIM™ assessment chart
Fluid Balance Chart
Below the pictorial SIM™ assessment chart is the fluid balance chart. This used to review the overall hydration
of the resident and giving important feedback on volumes of input and output at different times of the day.
SIM™ fluid balance chart
Events Log
The Events log displayed under the fluid balance chart shows the observation history for the resident during
the SIM™ assessment period. This information along with free text comments assists the development of the
continence care plan by highlighting potential causes, current continence status and interventions recorded by
staff.
SIM™ Events Log
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9.3 CONTINENCE CARE PLAN REPORTS
SIM™ plan In-Use report
This report provides an overview of the resident’s continence care plan, including a summary of the resident’s
profile and assistance level for mobility and toileting. It shows the recommended toileting program,
continence care plan goal and SIM™ assessment details. This report is able to be saved or printed for
documentation requirements.
Select this report from the Continence care plan Reports category
From the reports list, scroll down and select the row containing the resident Name and assessment Start date
you require and click
The user can first select what observations they prefer to be displayed (i.e. continence assessment items) on
the report and then click
The Continence care plan In-Use has a banner at the top of the report, which provides general information on
the of the residents mobility, required assistance level and cognitive status
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The plan shows the toileting times, the times the product type is changed, the time periods the resident wears
the product type, plus the supplier name and brand. The skin care times and product required is also displayed
in the completed plan
Included in the report is detail of the resident’s incontinence type, incontinence evidence, related diagnosis,
other plans and possible nursing intervention.
The report also includes the assessment report information data to validate the continence care plan.
SIM™ assessment chart
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Fluid Balance Chart
Events Log
Resident Toileting Schedule Report
The resident toileting schedule report shows each resident’s toileting and continence product change times
including any assistance required.
Select this report from the Continence care plan Reports category.
From the reports list, scroll down and select the row containing the resident Name and assessment Start date
you require and click view.
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Wing Toileting Schedule Report
The wing toileting schedule lists the toileting schedule times for each resident in each wing, including type of
assistance required. This report directs staff to toilet and provides continence care to residents, at the times
based on the SIM™ Continence care plan.
Select this report from the Continence care plan Reports category.
From the reports list, scroll down and select the row containing the resident Name and assessment Start date
you require and click view.
If the resident is highlighted in red the resident has not yet completed a SIM™ assessment
Note.
The toileting time are not based on a SIM™ assessment
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SECTION 10
SIM™ CLEANING
INSTRUCTIONS
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10.0 SIM™ cleaning instructions
10.1 SIM™ CLEANING GUIDE
Simavita recognizes that cleaning and disinfection practices vary among Long Term Care Facilities. It is not
possible for Simavita to be responsible for the effectiveness of cleaning the SIM™ system devices and
components.
SIM™ components that come in contact with Residents need to be disinfected after each assessment.
Otherwise transmission of infectious agents to Residents may occur through direct contact with contaminated
equipment.
The level of cleaning required depends on the objects involved and the risk of contamination e.g. Surfaces
that are likely to be contaminated with infectious agents (e.g. shared clinical equipment) require cleaning
between each use. SIM™ components can tolerate up to 300 cleaning cycles.
10.2 RECOMMENDED CLEANING SOLUTION AND PRECAUTIONS
Simavita products are classified as non-critical items (NHMRC 2010) and can be cleaned with a pH neutral
(mild) detergent solution designed for general purpose cleaning. Detergent impregnated wipes may be used
to clean single pieces of equipment such as Simavita products with small surface areas.
CAUTION


To prevent disease transmission, use disposable water-proof surgical gloves when handling
contaminated SIM™ devices.
Do not leave the SIM™ pod soaking in water.
10.3 SIM™ POD CLEANING AND INSPECTION
Clean and inspect the SIM™ pod as follows:
1. The SIM™ pod is completely water proof and safe to get wet.
2. Clean the SIM™ pod by washing with water and detergent according to your infection control protocol.
The water temperature must not exceed 40°C or 104°F.
3. The SIM™ pod indicator lights will flash orange when placed in water, which is a normal safety function
of the SIM™ pod. The orange flashing will only occur if sufficient battery charge remains.
4. Dry the SIM™ pod thoroughly using an absorbent cloth especially around the gold pins. Return the dry
SIM™ pod to the SIM™ dock. The indicator lights will resume their normal function and when all lights
turn solid green, the SIM™ pod is ready for the next assessment.
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SECTION 11
SIM™ INSTALLATION,
MAINTENANCE AND
DISPOSAL
INSTRUCTIONS
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11.0 SIM™ Installation, Maintenance and Disposal
This chapter details the installation and maintenance of the SIM™ system; the details outlined in Chapter 2.5
The SIM™ technology components describes in detail the operation of SIM™, including its incorporation to the
IT-network and information flow between the SIM™ pod and the server on the IT-network.
CAUTION


SIM™ is intended to be incorporated into an IT-network that is not validated by Simavita, the details in
this section describe the steps required to install SIM™ as intended by Simavita. Please refer to
Chapter 1.3 Cautions for General Precautions Related to the incorporation into the IT-network.
The server should be installed in an appropriate location to prevent users from inadvertently making
changes, shutting it down or disconnecting power.
INSTALLATION
SIM™ system installation and configuration
To complete SIM™ installation there are number of key steps that must be completed. These are summarised
in the diagram below and the details are described in the relevant sections of this chapter.
Section A
Server hardware preparation and server
software pre-installation
Section B
SIM™ system software installation
Section C
Configuring SIM™ for first use
•Section C1 (optional) SIM™ pod library installation on
client machines
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SECTION A – SERVER HARDWARE PREPARATION AND SERVER SOFTWARE PRE-INSTALLATION
To prepare the server hardware prior installing the SIM™ software, please follow the IT Fact Sheet below and
ensure the checklist is completed before proceeding to subsequent installation procedures.
IT FACT SHEET – IT REQUIREMENTS TO SUPPORT SIM™
MINIMUM SERVER REQUIREMENTS
COMPLETED
CPU: Quad Core x64 3.0 GHz
☐
RAM: 8GB
☐
Available Disk Space: 100GB (for SIM™ and database)
☐
PDF Reader (Adobe or similar)
☐
100Mb/s network port
☐
Firewall: Inbound connections on port 80, 8080, 8888 and 10001
☐
OTHER SERVER REQUIREMENTS
Microsoft Windows Web Server 2008 R2 (SP1), including:
COMPLETED
☐
IIS7 and all Application Development Services (See Install Note 1)
MS SQL Server Native Client
Microsoft .NET Framework 4.0 (See Install Note 2)
☐
Microsoft SQL Server 2008 R2 SP1 Express Edition (See Install Note 3)
☐
Name of server instance must be “SIMserverDV3”
Report Builder 3.0 for Microsoft SQL Server 2008 R2 (See Install Note 4)
☐
PHP for IIS extension (Version 5.3 and is available from http://php.iis.net)
☐
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Internet Explorer 10
☐
Microsoft Silverlight browser plug-in (Version 5.1.x and is available from
http://www.microsoft.com/getsilverlight)
☐
A dedicated server with a static IP address that can be accessed via a WiFi network (See
WiFi Network)
☐
RECOMMENDED SERVER REQUIREMENTS
COMPLETED
UPS linked to Windows shutdown and capable of 10 minutes or more of supply
☐
Teamviewer Host or equivalent to allow for remote support services (See Remote Access)
☐
REQUIREMENTS FOR CLIENT COMPUTER
COMPLETED
CPU: Dual Core 2.0GHz (or higher)
☐
RAM: 4GB (or higher)
☐
Available Disk Space: 1GB (or more)
☐
Microsoft Windows 7 (SP1)
☐
Internet Explorer 10
☐
Microsoft Silverlight browser plug-in (Version 5.1.x and is available
from http://www.microsoft.com/getsilverlight)
☐
Screen Resolution: 1280 x 800 (or higher)
☐
PDF Reader (Adobe or similar)
☐
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SECTION B – SIM™ SYSTEM SOFTWARE INSTALLATION
1. Transfer the “SIMSetup.exe” file to the server and execute the file.
2. New installations
a. Run the “SIMSetup.exe” file from where it resides. In this example, the file resides on the
desktop.
b. The following screen will appear. Wait until it finishes loading.
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c. The following screen will appear. Click Next to proceed.
d. The following screen will appear. Reading and accepting the full license agreement will enable
the Next button. Click Next to proceed.
e. The following screen will appear. Check that each of the server requirements is satisfied by
checking each check box to enable the Next button. Click Next to proceed.
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f.
The following screen will appear. Click Install to proceed.
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g. The following screens will appear and disappear in sequence. No intervention is required. The
process may take several minutes to complete.
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h. Several DOS screens similar to the one below will appear and disappear. No intervention is
required.
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i.
The following screen will appear. Clicking Next to continue.
j.
The Matlab Compiler Runtime executable will unzip and install. Follow the on screen prompts
to install the package.
Note:
This WinZip window may remain visible after the unzip step is complete. DO NOT CANCEL. You can move the
window as needed.
Select Yes to accept the Microsoft Visual C++2005 Runtime Libraries license agreement.
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Accept all the default prompts for the Matlab installation.
Click Finish to continue.
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k. If desired, the SIM™ software can be configured by entering the facility data and creating a
new account with administration privileges. Notice that this step is optional and configuration
can be performed after installation by running SIM™ Configuration (refer to Section C
Configuring SIM™ for first use). Fill in all the required data and click Next to proceed, or simply
skip this step by clicking Skip.
Note:
The SIM™ software is not operational until configuration is performed.
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l.
The following screen will appear. Check the “Launch SIM™ Configuration now” checkbox if
SIM™ Configuration is desired to be run after this screen. Click Finish to continue.
m. If “Launch SIM™ Configuration now” was selected in the previous screen, the Internet Explorer
browser will be launched to access SIM™ Configuration. Otherwise, the next screen will be
shown.
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n. To complete the installation the server will need to be rebooted. Click ‘Yes’ to reboot the
server. However, if SIM™ Configuration is running, do not restart until the SIM™
Configuration is complete!
o. After installation, new SIM™ software related shortcuts created in a folder called “SIM” will be
found on the desktop, along with a new folder called “External Report Templates”.
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p. Start Internet Explorer. The SIM™ manager login screen will appear (unless Internet Explorer is
started for the first time). To configure SIM™ manager, SIM™ pods and SIM™ assists for use,
refer to Section C Configuring SIM™ for first use. Unless you completed the user and facility
setup in Step k as above you will not be able to login to SIM™ manager at this time.
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3. Repair an installation (re-installation)
a. Run the “SIMSetup.exe” file from where it resides. In this example, the file resides on the
desktop.
b. The following screen will appear. Wait until it finishes loading.
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c. The following screen will appear. Click Next to proceed.
d. The following screen will appear. Select the “Repair” option and click "Next" to continue.
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e. The following screen will appear. Click Install to continue.
f.
The following screen will appear. Select the “Automatically close and attempt to restart
applications” option and click OK to continue.
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g. The following screen will appear. Wait until it finishes loading.
h. The following screens will appear and disappear in sequence. No intervention is required. The
process may take several minutes to complete.
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i.
Several DOS screens similar to the one below will appear and disappear. No intervention is
required.
j.
The following screen will appear. Clicking Next to continue.
k. The Matlab Compiler Runtime executable will unzip and install. Follow the on screen prompts
to install the package.
Note:
This WinZip window may remain visible after the unzip step is complete. DO NOT CANCEL. You can move the
window as needed.
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Select Yes to accept the Microsoft Visual C++2005 Runtime Libraries license agreement.
Accept all the default prompts for the Matlab installation.
Click Finish to continue.
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l.
If the SIM™ software has never been configured before, facility data and new administration
account details can be entered at this screen. Notice that this step is optional and
configuration can be performed after re-installation by running SIM™ Configuration (refer to
Section C Configuring SIM™ for first use). Fill in all the required data and click Next to proceed,
or simply skip this step by clicking Skip.
Note:
The SIM™ software is not operational until configuration is performed.
m. The following screen will appear. Check the “Launch SIM™ Configuration now” checkbox if
SIM™ Configuration is desired to be run after this screen. Click Finish to continue.
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n. If “Launch SIM™ Configuration now” was selected in the previous screen, the Internet Explorer
browser will be launched to access SIM™ Configuration. Otherwise, the screen in the next step
will be shown.
o. To complete the re-installation the server will need to be rebooted. Click ‘Yes’ to reboot the
server. However, if SIM™ Configuration is running, do not restart until the SIM™
Configuration is complete!
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p. After re-installation, new SIM™ software related shortcuts created in a folder called “SIM” will
be found on the desktop, along with a new folder called “External Report Templates”.
q. Start Internet Explorer. The SIM™ manager login screen will appear (unless Internet Explorer is
started for the first time). To configure SIM™ manager, SIM™ pods and SIM™ assists for use,
refer to Section C Configuring SIM™ for first use. Unless you completed the user and facility
setup in Step k as above you will not be able to login to SIM™ manager at this time.
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4. Uninstallations
a. Run the “SIM Setup.exe” file from where it resides. In this example, the file resides on the
desktop.
b. The following screen will appear. Wait until it finishes loading.
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c. The following screen will appear. Click ‘Next’ to proceed.
d. In the following screen, select Remove and click ‘Next’ to proceed.
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e. The following screen will appear. Click Remove to continue.
f.
If files to be removed are in use by the server, the following screen will appear. Select
“Automatically close and attempt to restart applications” and click OK to continue.
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g. The following screen will appear. Wait until it finishes.
h. Several DOS screens similar to the one below will appear and disappear. No intervention is
required.
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i.
The SIM™ Setup program also completes. Click Finish to exit.
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j.
The SIM™ software related shortcuts will be removed from the desktop.
5. Database backup
a. It is recommended that the SIM™ databases (SIMdb30 and SIMdb30Audit) are backed up at
least weekly.
b. The SIM™ databases are backed up (if they exist) at each execution of the SIM™ Setup Install,
Re-install or Remove operation. The location of the backup files is C:\Databasebackup.
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SECTION C – CONFIGURING SIM™ FOR FIRST USE
1. The SIM™ configuration tool is a set of web pages installed as part of SIM™ setup.
2. The tool should be accessed from a client machine which resides on the same subnet as the server.
3. The configuration tool is tested and supported on Internet Explorer 10 as it has specific HTML5
requirements.
4. In the browser window, type in the following URL corresponding to the server running the SIM™
software. For example, use http://192.168.0.18:8080 to access the SIM™ configuration tool (change
to your IP address as required). Specifying the port number is important. If SIM™ configuration is run
from the server, then use http://localhost:8080.
5. The following screen will appear.
SECTION C1 (OPTIONAL) SIM™ POD LIBRARY INSTALLATION
This is required only if SIM™ pods need to be configured or programmed.

From the link provided on the screen (as highlighted in the figure above), download the SIM™ pod
libraries installation file and save it (you may need to choose the “Save as” option).
Note,
This file is only required if you are configuring SIM™ pods. If you are not configuring SIM™ pods, the download
and installation of the SIM™ pod libraries can be skipped.

Install the SIM™ pod libraries by right-clicking on the downloaded .exe file and selecting ‘Run as
Administrator’ (note that this is the default even if the file is double-clicked on). Follow the onscreen prompts to complete the installation.
Note:
The SIM™ pod libraries only need to be installed on the client computer used to configure the SIM™ pod
hardware and is not required to install this software component if SIM™ pods are not being configured.
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
SIM™ pod libraries will operate in the background, no further action is required.
6. On the screen shown in step 5 above, click ‘Start’ or ‘Login’. If no SIM™ manager Administration
accounts have previously been setup, both the Username and Password fields will be disabled and the
user will be given full access to the SIM™ configuration tool. When at least one SIM™ manager
Administration account has been setup, the user will require login access to use the SIM™
configuration tool.
7. Follow the on-screen instructions to complete the configuration. The instructions below provide
additional information that may be useful during the installation process.
8. If SIM™ pod configuration is required; follow these steps to connect the SIM™ pod to the computer
being used for configuration.
a. Plug the small plug on the cord of the provided power supply to the back of the SIM™ dock
b. Connect the power supply to a power outlet
c. Connect the provided USB cable between the SIM™ dock and a spare USB port on the
computer being used for configuration
d. Insert the SIM™ pod into the SIM™ dock. Windows will recognise the SIM™ pod as a HID
device and install relevant drivers automatically. No further interaction is required.
9. On the Facility Data page enter the details of your facility. The server IP address is populated
automatically; change this only if explicitly required. If you are configuring SIM™ pods, you must enter
Wi-Fi network details as these will be uploaded to the SIM™ pods during configuration.
Note:
If the SIM™ pods and the SIM™ assist tablets are to be used in a different Wi-Fi coverage area than the area
used during setup, you will first need to configure the pods for the available Wi-Fi network, verify that the
system is operational and then re-configure the pods and tablets for the Wi-Fi network where the system will
be used. Similarly, if the server’s IP address changes depending on pod and tablet location and corresponding
Wi-Fi network, these settings will also need to be updated.
CAUTION

Refer to cautions and warnings at the beginning of this chapter regarding network setup and
configuration.
10. Click “Save and Proceed”
11. On the SIM™ pod configuration screen, you will be prompted to change two browser settings (this is
described in more detail below and on the screen as already illustrated in step 5. This is only
necessary when configuring SIM™ pods. These changes can be reset back to default values after
configuring the SIM™ pods.
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a. Under Internet Options/Security Tab/Custom Level/Miscellaneous, select “Access data sources
across domains” Enable.
b. Under Internet Options/General Tab/Browsing History Settings, select “Check for newer
versions of stored pages” Every time I visit the webpage.
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12. Follow the instructions provided and click on “Detect pods”. Depending on DNS settings this may
require a second attempt to detect pods successfully. If USB connected pods do not appear in the list,
refer to the troubleshooting section for further help.
13. When configuring SIM™ pods for the first time, you will need to attach SIM™ pod numbered
identifying labels to the individual pods and assign them a number in the configuration screen. Please
refer to the diagrams below and the instructions in the SIM™ configuration tool.
a. Identify the MAC address on the SIM™ pod.
b. Match the SIM™ pod’s MAC address to the MAC address to the list of detected devices.
c. Note the SIM™ pod’s number, e.g. “Pod6”. This is pod number 6.
d. Affix the SIM™ pod’s number label to the back of the pod as shown below.
e. Click “Configure” to upload configuration information to the SIM™ pods. Note: when multiple
SIM™ pods are detected by the system, all pods will be configured with the same configuration
information.
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14. When a new firmware is required to be uploaded to the SIM™ pods, please refer to the diagram below
and the instructions in the SIM™ configuration tool.
a. Select a firmware from the firmware list. This will enable the “Program” button.
b. Click on “Detect pods” to ensure at least one pod is detected.
c. Click “Program” to upload the selected firmware to the SIM™ pods. Note: when multiple SIM™
pods are detected by the system, all pods will be programmed with the same firmware.
d. The SIM™ pods will need to be configured after firmware programming. Please follow
instruction in the step above to perform pods configuration.
15. To continue the setup process, click on “SIM™ manager” at the top of the screen (or select ‘No’ to
configuring more pods when asked).
16. On the “SIM™ manager” page, create the first Admin User account. This will be a user with
administrative privileges in the SIM™ system. Typically this will include nursing staff that will conduct
SIM™ system user account management. It may be useful to have an account for IT support staff.
When all account information has been entered, click “Create”, this may take a few moments to
complete.
17. To facilitate easy access for nursing and care staff, a shortcut download link is provided. The
downloaded shortcut should be placed on client machine desktops allowing easy access to SIM™
manager. The screenshot below illustrates this step.
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18. If additional data is to be imported into SIM™ manager such as facility information (wings, buildings,
rooms), staff information and/or resident information, select ‘yes’ to import such information from
.csv files. Example formats of the .csv files can be downloaded from the links provided. Note that
such information can also be set up or imported from within SIM™ manager.
19. To complete the “SIM™ manager” setup, click on “SIM™ assists” at the top of the screen.
20. Set up SIM™ assist applications on table devices as described on the “SIM™ assist” screen. To set up a
tablet, a link is provided to be accessed directly from the tablet device. This provides a means to
download the installation file for the tablet. The following table details the minimum hardware
requirements for tablet devices.
MINIMUM REQUIREMENTS FOR TABLET DEVICES
Android OS3.2 (Honeycomb)
Screen resolution 800 x 480
Processor: 1Ghz Cortex A9 (or equivalent)
10MB free storage memory
21. To complete the setup process, click on “System Test” at the top of the screen or “Next” and follow
on-screen prompts to check that the system is operational.
Note:
You can return to any setup page by selecting the appropriate section at the top of the screen
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INSTRUCTIONS FOR DISPOSAL
The SIM™ Sensor is a medical device that may pose a biohazard risk after usage. If this is the case, the SIM™
Sensor should be disposed of in accordance with standard operating procedures at your facility for bio
hazardous waste.
The SIM™ pants may pose a biohazard risk after usage. The SIM™ pants should be disposed of in accordance
with standard operating procedures at your facility for bio hazardous waste.
The SIM™ pod and SIM™ dock contain electronic parts and Li-Polymer batteries. These should not be disposed
of in standard waste.
The SIM™ pod has a useful service life of three (3) years, the SIM™ dock has a useful service life of three (3)
years and the SIM™ sensor has a useful shelf life of five (5) years.
WEEE 2002/96/EC is a European Directive that requires the proper disposal of electrical and electronic
equipment. These devices should be disposed of separately, not as unsorted municipal waste. To dispose of
your device, you should use appropriate collection, reuse and recycling systems available in your region. The
use of these collection, reuse and recycling systems is designed to reduce pressure on natural resources and
prevent hazardous substances from damaging the environment. If you need information on these disposal
systems, please contact your local waste administration. The crossed-bin symbol invites you to use these
disposal systems. If you require information on collection and disposal of your Simavita device please contact
Simavita via the contact information supplied
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INSTALL NOTE 1: INSTRUCTIONS TO INSTALL IIS7 AND ALL APPLICATION
DEVELOPMENT SERVICES
Disclaimer notice: The following screenshots were taken from a typical installation run at Simavita Pty Ltd.
Actual screenshots may vary.
Install Note 1.1 Go to “Server Manager” and click “Add Roles”;
Install Note 1.2 Click “Next”;
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Install Note 1.3 Select “Web Server (IIS)” in the check box list, and click the “Next” button;
Install Note 1.4 Click “Next”;
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Install Note 1.5 Make sure you check all selections in “Common HTTP Features” & “Application Development”.
Then click “Next”.
Install Note 1.6 Click “Install”.
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Install Note 1.7 Click “Close”.
INSTALL NOTE 2: INSTRUCTIONS TO INSTALL MICROSOFT .NET FRAMEWORK
Disclaimer notice: The following screenshots were taken from a typical installation run at Simavita Pty Ltd.
Actual screenshots may vary.
Install Note 2.1 Execute the .net Framework setup file. Click “Run”.
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Install Note 2.2 Check the box “I have read and accept the license terms”. Then click “Install”.
Install Note 2.3 The product is successfully installed.
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INSTALL NOTE 3: INSTRUCTIONS TO INSTALL MICROSOFT SQL SERVER 2008
R2 SP1 EXPRESS EDITION
Disclaimer notice: The following screenshots were taken from a typical installation run at Simavita Pty Ltd.
Actual screenshots may vary.
Install Note 3.1 Go to the Microsoft site to download the following SQL Server setup file.
Install Note 3.2 Run the SQL Server setup file and choose “New installation or add features to an existing
installation”.
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Install Note 3.3 Choose “I accept the license terms”. Then click “Next”.
Install Note 3.4 Select all “Instance Features” and “Shared Features”. Then click “Next”.
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Install Note 3.5 Please make sure the Named instance is “SIMserverDV3”. Click “Next”.
Install Note 3.6 Click “Next” on the following screen.
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Install Note 3.7 Click “Next” on the following screen.
Install Note 3.8 Choose “Install the native mode default configuration” and then click “Next”.
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Install Note 3.9 Click “Next” on the following screen.
Install Note 3.10
The product is successfully installed.
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INSTALL NOTE 4: INSTRUCTIONS TO INSTALL REPORT BUILDER 3.0
Disclaimer notice: The following screenshots were taken from a typical installation run at Simavita Pty Ltd.
Actual screenshots may vary.
Install Note 4.1 Go to the Microsoft site to download SQL server 2008 R2 Report Builder 3.0.
Install Note 4.2 Select the msi file, and then click “Next”.
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Install Note 4.3 Execute the downloaded file and click “Run”.
Install Note 4.4 Click “Next”.
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Install Note 4.5 Choose “I accept the terms in the license agreement”, and then click “Next”.
Install Note 4.6 Click “Next” in the following screen.
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Install Note 4.7 Click “Next” in the following screen.
Install Note 4.8 Click “Next” in the following screen.
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Install Note 4.9 Click “Install”.
Install Note 4.10
The product is successfully installed.
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SECTION 12
SIM™ CONTACT
AND SUPPORT
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12.0 SIM™ Contact and Support
TROUBLESHOOTING INDEX
SIM™ manager
Internet explorer cannot open SIM™ manager
Silverlight Errors
SIM™ pod status on SIM™ manager is orange
The assessment status is stuck on ‘pending’
The assessment status is stuck on ‘retrieving’
No wetness events shown
No wetness events recorded, however SIM™ sensor is wet
Resident or facility pictures cannot be uploaded
How can I access the online User Manual
User is unable to log into SIM™ manager or SIM™ assist
Forgotten SIM™ user name
Forgotten SIM™ password
Parts of the SIM™ manager window are not showing on the screen.
Unable to save/load/display assessment report as a PDF
Cannot find a resident in the SIM™ manager.
Unable to view past assessments or resident not showing up in reports e.g. Wing toileting report.
Unable to allocate SIM™™ pods to start an assessment (unable to see available SIM™ pods in set up screen)
SIM™ manager is not showing the correct time after the computer has been corrected for time zones.
No recommendations for continence aids in the SIM™ Continence care plan.
SIM™ assist
SIM™ assist tablet is not turning on
SIM™ assist application is not opening
SIM™ assist application does not adjust orientation when rotating the tablet
Time lag / lead error on SIM™ assist
SIM™ assist application is not connected even though the tablet is connected to Wi-Fi.
If the SIM™ assist is not updating observations during the assessment
SIM™ assist not synchronising with the SIM™ manager
SIM™ assist is still displaying a resident whose assessment has finished.
Observation not synchronised from SIM™ assist to SIM™ manager
Assessment and observation not synchronised from SIM™ manager to SIM™ assist
User cannot log in to SIM™ assist
Not receiving notifications / messages on SIM™ assist
There are assessments/residents on the SIM™ assist that I do not recognize.
SIM™ pod
SIM™ pod battery depletes before assessment is complete
All the lights on the SIM™ pod are flashing orange.
SIM™ pod’s network Indicator Light (middle light) is flashing:
SIM™ pod’s battery Indicator Light (top right light) is:
SIM™ pod is flashing
Pod is damaged or lost
SIM™ Set up and Configuration
During SIM™ pod configuration, the required SIM™ pod libraries cannot be downloaded
During SIM™ pod configuration, the firmware upgrade on the SIM™ pod failed
During SIM™ pod configuration, the SIM™ pod configuration failed
Upon completing SIM™ pod configuration, SIM™ pods configured are not listed in the Admin/Devices list in SIM™ manager.
General
Resident does not tolerate the sensor
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TROUBLESHOOTING GUIDE
SIM™ manager
Symptom
1. Internet explorer cannot open SIM™ manager
2. Silverlight Errors
3. SIM™ pod status on SIM™ manager is orange
4. The assessment status is stuck on ‘pending’
5. The assessment status is stuck on ‘retrieving’
SIM™ User Manual | Ref Code: SUM | GEN4_0024| Version: 8
Corrective Action

Open another website (e.g. Google) in your
browser. If website does not open contact
your IT support officer to check internet
connections.
IT actions recommended:
 Determine if the server is accessible from the
client computer
 Clear browser history (cache) and try opening
internet browser
 Check if IE10 or above is being used.
 If internet connection is working and SIM™
Manager is still not opening, contact SIM™
Customer Service
Silverlight is a Microsoft browser extension, required
to access SIM™ manager.
 Enter detail of how the error was produced;
click “send error report” on the error window.
Close browser and re-login to SIM™ manager.
 Check that Silverlight version 5.1.20513.0 or
higher is installed.
 If Silverlight errors still occur, contact your IT
support officer
 See corrective actions for SIM™ pod status
indicating red
 Check if the SIM™ pod is in Wi-Fi range
 Check if the last activity is within the
assessment period
 If assessment period is still running contact
SIM™ customer service however if assessment
period is finished – remove SIM™ pod from
resident and clean/return pod to the SIM™
dock.
 Check the assessment start/end date and time
are set correctly
 Click on edit button and correct the time and
date
 If possible, abort the assessment, call the IT
support officer and request the server to be
restarted. After restart, create the assessment
again and report the issue to the customer
service.
 Call your IT support officer to restart the server
and report to SIM™ customer service.
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SIM™ manager
Symptom
6. No wetness events shown
Corrective Action



Check that the SIM™ sensor is connected to
the SIM™ pod (check green flashing lights on
the SIM™ pod when connecting the SIM™
sensor).
Check that the SIM™ pod is charged.
Check that the SIM™ pod has been assigned to
the resident on assessment
Check that the SIM™ pod is connected to the
Wi-Fi network and server (network connection
Indicator Light on SIM™ pod is green when on
the resident or when in the SIM™ dock).
Check that the SIM™ pod is within Wi-Fi range.
Refer to “no wetness events shown” above
8. Resident or facility pictures cannot be uploaded

Ensure picture is in .png or .jpg format
9. Resident photo appears and then disappears

When picture is uploaded, ensure you click on
‘Save’
10. How can I access the online User Manual

11. User is unable to log into SIM™ manager or SIM™
assist

12. Forgotten SIM™ user name

13. Forgotten SIM™ password

14. Parts of the SIM™ manager window are not
showing on the screen.

15. Unable to save/load/display assessment report as
a PDF

Within SIM™ manager (top right hand corner)
click on the “?” symbol
Your SIM™ supervisor / administrator is able to
check whether the user account is set up
within SIM™ manager by logging into SIM™
Manager to create a new user account or
alternatively reset the user password.
The SIM™ system supervisor or administrator
must check your user name in the SIM™
manager
The SIM™ system supervisor or administrator
must reset your password in the SIM™
manager
Ask your IT support officer to check the screen
resolution against the minimum system
requirements.
Check if correct version of pdf reader is
installed (e.g. Adobe Reader)
16. Cannot find a resident in the SIM™ manager.

17. Unable to view past assessments or resident not
showing up in reports e.g. Wing toileting report.




7. No wetness events recorded, however SIM™
sensor is wet

18. Unable to allocate SIM™™ pods to start an
assessment (unable to see available SIM™ pods in
set up screen)
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

Check if resident has been added to the SIM™
manager and add new resident if needed.
Under the administration tab - check the
resident status (It should be Current Resident,
Deceased, Discharged or opt out)
Archive option should only be used after 7
years as per the requirement for record
keeping.
Check if pod is still allocated to another
resident
Check if there is a current assessment running
with that pod allocated
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SIM™ manager
Symptom
19. SIM™ manager is not showing the correct time
after the computer has been corrected for time
zones.
20. No recommendations for continence aids in the
SIM™ Continence care plan.
Corrective Action
 Allocate a different pod
 Restart Internet Explorer
IT actions recommended:
 Clear browser cache
 IT to re-boot the server after the correction of
the local clock
 Check local continence aid catalogue, update
all product information such as working
capacities, sizes etc.
 Refer to Section 8.2 CREATE A CONTINENCE CARE
PLAN on data required for successfully pad
recommendations
SIM™ assist
Symptom
21. SIM™ assist tablet is not turning on
Corrective Action




22. SIM™ assist application is not opening
23. SIM™ assist application does not adjust
orientation when rotating the tablet
24. Time lag / lead error on SIM™ assist
25. SIM™ assist application is not connected even
though the tablet is connected to Wi-Fi.
26. If the SIM™ assist is not updating observations
during the assessment
SIM™ User Manual | Ref Code: SUM | GEN4_0024| Version: 8



Check if tablet is charged by viewing battery
status
Check SIM™ assist is plugged in correctly to
the power source
Check staff are using the correct charger
Refer to the tablet’s User Manual for additional
troubleshooting tips
Re-install SIM™ assist app
If it still doesn’t work contact your IT personal
SIM™ assist is only supported in landscape
mode

The tablet is set with a time other than the
server time. Set the tablet time (and time
zone) to match the server.
 If the SIM™ assist application still shows the
error message, ask your IT support officer to
set the server time to the correct time zone.
IT actions recommended:
 Check the server IP address and port number
are set correctly
 On the tablet, go to Settings/Applications/SIM
assist and clear the application data (SIM assist
will re-synchronise). CAUTION: If there are
unsynchronised observations on the SIM assist,
these will be lost.
 Check that the Wi-Fi is switched on (see Wi-Fi
settings in tablet).
 Check that the tablet is connected to the Wi-Fi
network.
 Check that you have clicked on “connection”
within the SIM™ assist app.
 Check that the SIM™ assist is synchronising in
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SIM™ assist
Symptom
Corrective Action

27. SIM™ assist not synchronising with the SIM™
manager






the top left corner of the screen (status code
should be 40 or 41).
Wait until SIM™ assist is synchronised (status
should be code 45).
Check that the tablet is within Wi-Fi range
Check that the tablet is correctly connected to
the Wi-Fi network (you may be able to use the
tablet’s browser to check connectivity)
Turn OFF the Wi-Fi network on the tablet
Open the SIM™ assist application and attempt
to login. Log out, and turn tablet Wi-Fi back
on. Re-open the application and allow it to reconnect and download data (status code
should read 40 to 41 and then when completed
45)
On the tablet, go to Settings/Applications/SIM
assist and clear the application data (SIM assist
will re-synchronise). CAUTION: If there are
unsynchronised observations on the SIM assist,
these will be lost.
If the data has not synchronised on the tablet,
please call SIM™ customer service
See SIM™ assist not synchronising (in 27
above)
28. SIM™ assist is still displaying a resident whose
assessment has finished.

29. Observation not synchronised from SIM™ assist to
SIM™ manager

See SIM™ assist not synchronising (in 27
above)
30. Assessment and observation not synchronised
from SIM™ manager to SIM™ assist

See SIM™ assist not synchronising (in 27
above)
31. User cannot log in to SIM™ assist

32. Not receiving notifications / messages on SIM™
assist

See SIM™ assist not synchronising (in 27
above)
Supervisor to check notifications are enabled in
SIM™ manager(administrative privileges are
required to make these changes)
See SIM™ assist not synchronising
The SIM™ assist application is pre-installed
with “demonstration resident data”. This data
will clear as soon as the SIM™ assist application
connects to your server. Please connect the
SIM™ assist to the server.
33. There are assessments/residents on the SIM™
assist that I do not recognize.
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

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SIM™ pod
Symptom
Corrective Action
34. SIM™ pod battery depletes before assessment is
complete

Ensure SIM™ pod is fully charged before using
(solid green light)
 If SIM™ pod has been in storage for a period of
6 months or more without being charged, the
capacity of your SIM™ pod battery may have
dropped. Discharging and recharging the pod
may improve the pod’s battery life. If not, the
battery may have reached the end of its
working life.
 If SIM™ pod is fully charged, and the discharge
time does not increase after each charge, your
SIM™ pod’s battery may have reached the end
of its life, contact SIM™ customer service
35. All the lights on the SIM™ pod are flashing
 The SIM™ pod’s safety circuit has ‘tripped’.
orange.
This usually happens when the pod becomes
completely wet (e.g. when cleaning). This is
normal
 Wash and dry the pod and return it to the
SIM™ dock. The safety circuit will reset
36. SIM™ pod’s network Indicator Light (middle light) is flashing:
Orange
Turquoise
Red

The SIM™ pod is attempting to reconnect to
the Wi-Fi network, check Wi- Fi network is
available.
 The SIM™ pod is attempting to connect to the
server, check that the server is accessible from
the Wi- Fi network
 The SIM™ pod has failed to connect to the WiFi network or the server
 Check that the Wi-Fi network is available
IT actions recommended:
 Check that the Wi-Fi network is broadcasting
its SSID (SIM™ pods will not connect to
networks with hidden SSID’s)
 Check that the server is accessible from the WiFi network.
 Check that the Wi-Fi settings are correct (reconfigure the SIM™ pod if necessary
 Some Wireless Access Points fail to correctly
negotiate the Wi-Fi protocol (b, g or n) with the
SIM™ pod. Set your Wireless Access Point to
use b, g or b/g only
37. SIM™ pod’s battery Indicator Light (top right light) is:

Red


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There has been a charging fault, remove pod
from the dock and then re-dock. The pod may
need to cool down for a few minutes.
Ensure that the pod is being charged in an
environment less than 30 degrees Celsius or 86
degrees Fahrenheit.
If problem persists, contact SIM™ customer
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SIM™ pod
Symptom
Corrective Action
38. SIM™ pod is flashing

service.
Refer to the Indicator Light flashing codes
39. Pod is damaged or lost

Contact SIM™ customer service
SIM™ Set up and Configuration
Symptom
40. During SIM™ pod configuration, the required
SIM™ pod libraries cannot be downloaded
Corrective Action



41. During SIM™ pod configuration, the firmware
upgrade on the SIM™ pod failed


42. During SIM™ pod configuration, the SIM™ pod
configuration failed





43. During SIM™ configuration, the SIM™ pod is not
visible after clicking ‘Detect’.



SIM™ User Manual | Ref Code: SUM | GEN4_0024| Version: 8
The SIM™ pod libraries are required for SIM™
pod configuration. An .exe file is downloaded
from the server during configuration.
Firewall or anti-virus software may be blocking
the download of .exe files.
Temporarily disable firewall and anti-virus
software.
If a SIM™ pod firmware upgrade failed, the pod
may become unresponsive
Apply a magnet (flat fridge magnets are not
strong enough) to the outside of the pod as
shown. This causes the pod to fully reset and a
firmware upgrade can then be repeated
Remove the SIM™ pod from the dock
Confirm that your computer recognises the
USB connected pod (in Windows Device
Manager the pod is listed as a HID compliant
device)
Confirm that SIM™ pod libraries were installed
as Administrator (right-click the .exe file and
select “Run as Administrator”)
Use an alternative USB port
Attempt to configure only one pod at any one
time
Remove the SIM™ pod from the dock
Confirm that your computer recognises the
USB connected pod (in Windows Device
Manager the pod is listed as a HID compliant
device).
Confirm that SIM™ pod libraries were installed
as Administrator (right-click the .exe file and
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SIM™ Set up and Configuration
Symptom
Corrective Action


44. Upon completing SIM™ pod configuration, SIM™
pods configured are not listed in the
Admin/Devices list in SIM™ manager.



select “Run as Administrator”)
Use an alternative USB port
Check Windows Services for a running and
automatically starting “SIMpodLib” service.
Repeat SIM™ pod configuration
Ensure your Wi-Fi network is available and
within range of the SIM™ pod
Ensure the SIM™ pod’s network Indicator Light
(middle indicator light) is green
General
Symptom
45. Resident does not tolerate the sensor
Corrective Action




SIM™ User Manual | Ref Code: SUM | GEN4_0024| Version: 8
Encourage the resident to wear the SIM™
sensor. If unsuccessful, the resident can wear
their own continence aid during the SIM™
assessment.
Enter resident response under comments.
Weight should be recorded in observations as
normal. Discuss with family and request help
in communicating the need for a SIM™
assessment.
Apply the SIM™ sensor back-to-front.
The SIM™ sensor should only be applied backto-front if the resident is mobile. SIM™ pods
worn at the back could cause significant
discomfort when sitting or lying down.
Ensure the SIM™ pod is placed into the pocket
of the SIM™ pants as this is less noticeable to
the resident.
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ACCESSORIES
To order new SIM™ components or accessories, please contact your sales representative or Simavita with the
model number information defined below. Country specific orders will be processed internally at Simavita.
Model Number
Description
6019
SIM™ pod
6020
SIM™ dock
FRA012-S05-I
SIM™ dock power supply
6015
SIM™ sensor light
6016
SIM™ sensor moderate
6017
SIM™ sensor heavy
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CONTACT AND SUPPORT
Please contact Simavita or your authorised distributor. via the contact information provided for assistance, if
needed, in setting up, using or maintaining the SIM™ system or to report unexpected operation or events.
Customer Service Contact - Australia
Inside Australia Phone 1300 SIM sensor (1300 746 736)
Outside Australia Phone: +61 (2) 8405 6335
Email customerservice@simavita.com
Website www.simavita.com
YOUR ORGANISATION CONTACT AND SUPPORT
CONTACT DETAILS
Phone
Email
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Appendix A
SIM™
SPECIFICATIONS
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APPENDIX A
SIM™ PHYSICAL SPECIFICATIONS
Description
SIM™ pod
SIM™ dock
Power supply for SIM™ dock
Length (mm)
Width (mm)
Height (mm)
Weight (g)
48.5
69.5
17.5
48
49.5
70.5
43
90
90
40
40
135
SIM™ ELECTRICAL SPECIFICATIONS
SIM™ POD INTERNAL BATTERY
Description
Specification
Chemistry
Lithium-Polymer
Voltage
3.7 Vdc
Ampere Hour Rating
870 mAh
Charging Current
620 mA(duration < 3 hours)
Minimum operating time at 25°C (± 5°C) with a fully charged battery is 72 hours.
The SIM™ pod must be recharged in between assessments
Note:
The minimum operating time for a SIM™ pod that has been in storage without charging for a period of six
months or more may be less than 72 hours. Simavita recommends that SIM™ pod is charged every three
months.
SIM™ SYSTEM APPROVED POWER SUPPLIES
Only use the following power supply when operating SIM™ dock.
Description
Specification
Manufacturer
Franmar International Inc.
Adaptor Model
FRA012-S05-I
AC Input Voltage/Frequency
100V – 240 V/50Hz – 60Hz
DC Output Voltage
5V ± 5%
Maximum Current
2A
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SIM™ User Manual 5.0
SIM™ POD WIRELESS SPECIFICATIONS
The Wireless specifications are as follows;
Description
Specification
Frequency Band
2.400 – 2.500 GHz (2.4 GHz ISM band)
Modulation
OFDM with BPSK, QPSK, 16-QAM, and 64-QAM 802.11b with CCK and DSSS
Typical Transmit Power
(± 2 dBm)
13 dBm for 802.11b DSSS
13 dBm for 802.11b CCK
13 dBm for 802.11g/n OFDM
WARNING
The SIM™ pod may be interfered with by other equipment, even if that other equipment complies with
CISPR EMISSION requirements.
SIM™ POD INDICATOR LIGHT COLOURS
Pod Condition
Sensor has been correctly inserted
Sensor has not been correctly inserted
Sensor disconnected
During assessment and no faults detected
During assessment and battery is low
During assessment and memory space is full
During assessment and memory space failed
Docked and charging
Docked and fully charged
Docked and problem in charging
Docked and the pod is joining the Wi-Fi network
Docked and connection to Wi-Fi is OK and contacting
Server
Docked and connection to Wi-Fi and Server are OK
Docked and connection to Wi-Fi failed
Docked and sensor data memory space is empty
Docked and sensor data memory space is not empty
Docked and sensor data memory space is being accessed
Docked and sensor data memory space failed (read/write
fail)
Every time the pod is docked and if the firmware is
running
Every time after a pod reset and if the firmware is running
Firmware update in progress
Power-on Self-Test Failed
Safety Circuit Tripped
176
Power
Indicator
Light
Network
Indicator Light
Memory
Indicator Light
Timing
Green
Orange
Orange
Off
Orange
N/A
N/A
Green
Green
Red
N/A
Green
Orange
Orange
Off
N/A
N/A
N/A
N/A
N/A
N/A
Orange
Green
Orange
Orange
Off
N/A
Orange
Red
N/A
N/A
N/A
N/A
Chase for ~ 3 seconds
Flash 3 times
Chase for ~ 3 seconds
Off
Flash ~ 5 seconds
Flash ~ 5 seconds
Flash ~ 5 seconds
Flash ~ 1 second
Constantly ON
Flash ~ 1 second
Flash ~ 1 second
N/A
Turquoise
N/A
Flash ~ 1 second
N/A
N/A
N/A
N/A
N/A
Green
Red
N/A
N/A
N/A
N/A
N/A
Green
Orange
Orange
Constantly ON
Constantly ON
Constantly ON
Constantly ON
Flash ~ 1 second
N/A
N/A
Red
Flash ~ 1 second
Green
Green
Green
Chase ~ 2 seconds
Blue
Blue
Red
Red
Blue
Blue
Red
Red
Blue
Blue
Red
Red
Chase ~ 2 seconds
Flash ~ 1 second
Constantly ON
Flash ~ 1 second
SIM™ User Manual 5.0
SIM™ ENVIRONMENTAL CONDITIONS
The environmental conditions for storage all SIM™ devices are as follows.
Temperature
Humidity 0 °C to +45 °C (32 °F to +113°F)
Atmospheric Pressure
Altitude
0 °C to +45 °C
10% to 95% RH
50 kPa to 106 kPa
-152 m to 3964 m
(8.7 psi to 16.0 psi)
(-500 ft to 13,000 ft)
(32 °F to +113 °F)
The environmental conditions for transport for all SIM™ devices are as follows.
Temperature
Humidity -20 °C to +45 °C
(-4 °F to +113 °F)
Atmospheric Pressure
Altitude
-20 °C to +45 °C
10% to 95% RH
50 kPa to 106 kPa
-152 m to 3964 m
(8.7 psi to 16.0 psi)
(-500 ft to 13,000 ft)
(-4 °F to +113 °F)
The environmental conditions for operation of the SIM™ pod are as follows.
Temperature
Humidity +5 °C to +40 °C
(-41 °F to +104°F)
Atmospheric Pressure
Altitude
+5 °C to +40 °C
10% to 95% RH
50 kPa to 106 kPa
-152 m to 3964 m
(8.7 psi to 16.0 psi)
(-500 ft to 13,000 ft)
(-41 °F to +104 °F)
The environmental conditions for the charging of the SIM™ pod are as follows.
Temperature
Humidity +5 °C to +40 °C
(-41 °F to +104°F)
Atmospheric Pressure
Altitude
+5 °C to +30 °C
10% to 95% RH
50 kPa to 106 kPa
-152 m to 3964 m
(8.7 psi to 16.0 psi)
(-500 ft to 13,000 ft)
(-41 °F to +86 °F)
177
SIM™ PATIENT ENVIRONMENT
The SIM™ system medical electrical system is comprised of a combination of medical electrical equipment,
information technology electrical equipment.
Simavita has tested, certified and classified the SIM™ pod and SIM™ Sensor as medical electrical equipment
and has tested, certified and classified the SIM™ dock as information technology equipment
WARNING



In order to ensure that patient safety is maintained at all times the SIM™ dock or other electrical
equipment must not be placed within the patient environment as defined and illustrated below.
In case of emergency, disconnect the equipment from power supply mains.
In order to ensure that patient safety is maintained at all times, the operator must not touch the
Resident at the same time if the patient is connected to the SIM™ pod and SIM™ sensor.
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178
SIM™ MANUFACTURERS DECLARATION
The following tables contain the manufacturer’s declarations for the SIM™ system electromagnetic emissions,
electromagnetic immunity, and recommended separation distances between the SIM™ system and portable
and mobile RF communications equipment as well as a list of compliant cables.
FCC COMPLIANCE STATEMENT
This device complies with Part 15 of the Federal Communications Commission (FCC) Rules. The FCC ID for
this device is XF6-RS9110N1122. Operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
CAUTION:
Changes or modifications to this unit not expressly approved by the party responsible for compliance could
void the user’s authority to operate this equipment. This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
manufacturer’s instructions, may cause interference harmful to radio communications.
There is no guarantee, however, that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures: (1) reorient or relocate the receiving antenna, (2) increase the separation between the
equipment and receiver, (3) connect the equipment to an outlet on a circuit different from that to which the
receiver is connected, and (4) consult the dealer or an experienced radio or TV technician for help.
The SIM™ pod with FCC ID XF6-RS9110N1122 is subject to Part 15 Subpart C. This transmitter must not be colocated or operated in conjunction with any other antenna or transmitter.
The available scientific evidence does not show that any health problems are associated with using low power
wireless devices. There is no proof, however, that these low power wireless devices are absolutely safe. Low
power Wireless devices emit low levels of radio frequency energy (RF) in the microwave range while being
used. Whereas high levels of RF can produce health effects (by heating tissue), exposure of low-level RF that
does not produce heating effects causes no known adverse health effects. Many studies of low-level RF
exposures have not found any biological effects. Some studies have suggested that some biological effects
might occur, but such findings have not been confirmed by additional research. [SIM™ pod] has been tested
and found to comply with FCC radiation exposure limits set forth for an uncontrolled environment and meets
the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65.Changes or modifications not
expressly approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
WARNING
Portable and mobile RF communications equipment can affect the performance of the SIM™ system. Install
and use the system according to the information contained in this manual.
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179
The SIM™ system is intended for use in the electromagnetic environment specified below. The customer or
user of the system should assure that it is used in such an environment
Title and Relevant Standard
Classification
Comment
RF emissions
Group 2
The SIM™ pod and SIM™ sensor
must emit electromagnetic energy
in order to perform its intended
function. Nearby electronic
equipment may be affected.
Class B
The SIM™ pod and SIM™ sensor
are suitable for use in all
establishments other than
domestic and those directly
connected to the public lowvoltage power supply network that
supplies buildings used for
domestic purposes
CISPR 11
RF emissions
CISPR 11
Harmonic Emissions
Class A
IEC 61000-3-2
Voltage fluctuations/flicker
emissions
Complies
IEC 61000-3-3
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Guidance and manufacturer’s declaration – electromagnetic immunity
The SIM™ system is intended for use in the electromagnetic environment specified below. The customer or the
user of the SIM™ system should assure that it is used in such an environment.
IMMUNITY TEST
IEC 60601 TEST LEVEL
Compliance Level
Electromagnetic environment guidance
Electrostatic
Discharge (ESD)
± 6 kV contact
± 6 kV contact
± 8 kV air
± 8 kV air
Floors should be wood, concrete or
ceramic tile. If floors are covered with
synthetic material, the relative humidity
should be at least 30%.
Electrical fast
transient/burst
± 2 kV for power
supply lines
± 2 kV for power supply
lines
IEC 61000-4-4
± 1 kV for
input/output lines
± 1 kV for input/output
lines
Surge
± 1 kV line(s) to line(s)
± 1 kV line(s) to line(s)
IEC 61000-4-5
± 2 kV line(s) to earth
± 2 kV line(s) to earth
IEC 61000-4-2
Mains power quality should be that of a
typical commercial or hospital
environment.
Mains power quality should be that of a
typical commercial or hospital
environment.
Voltage dips,
<5%
(>95% dip in
short
) for 0,5 cycle
interruptions and
(60% dip in
voltage variations 40%
) for 5 cycles
on power supply
input lines
70%
(30% dip in
for
25
cycle
IEC 61000-4-11
<5%
(>95% dip in
for 0,5 cycle
40%
(60% dip in
5 cycles
) for
70%
(30% dip in
25 cycle
) for
<5%
(>95% dip in
) for 5 s
<5%
(>95% dip in
for 5 s
3 A/m
3 A/m
Power Frequency
(50/60Hz)
magnetic field
IEC 61000-4-8
NOTE
Mains power quality should be that of a
typical commercial or hospital
environment. If the user of the SIM™
system requires continued operation
during power mains interruptions, it is
recommended that the SIM™ system be
powered from an uninterruptible power
supply or a battery.
Power frequency magnetic fields should
be at levels characteristic of a typical
location in a typical commercial or
hospital environment.
is the a.c. mains voltage prior to application of the test level.
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Guidance and manufacturer’s declaration – electromagnetic immunity
The SIM™ system is intended for use in the electromagnetic environment specified below. The customer or the
user of the SIM™ system should assure that it is used in such an environment.
IMMUNITY TEST
IEC 60601 TEST LEVEL
Compliance
Level
Electromagnetic environment - guidance
Portable and mobile RF communications equipment should
be used no closer to any part of the SIM™ system, including
cables, than the recommended separation distance
calculated from the equation applicable to the frequency of
the transmitter.
Recommended separation distance
Conducted RF
3 Vrms
IEC 61000-4-6
150 kHz to 80 MHz
3 Vrms
]√
[ ] √ 80MHz to 800 MHz
Radiated RF
IEC 61000-4-3
3 V/m
3 V/m
80 MHz to 2.5 GHz
[ ] √ 800 MHz to 2.3 GHz
Where P is the maximum output power rating of the
transmitter in watts (W) according to the transmitter
manufacturer and d is the recommended separation
distance in (m).
Field strengths from fixed RF transmitters, as determined by
an electromagnetic site survey should be less than the
compliance level in each frequency range.
Interference may occur in the vicinity of equipment marked
with the following symbol.
NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and
reflection from structures, objects and people.
Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile
radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy. To
assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey should be
considered. If the measured field strength in the location in which the SIM™ system is used exceeds the applicable RF
compliance level above, the SIM™ system should be observed to verify normal operation. If abnormal performance is
observed, additional measures may be necessary, such as re-orientating or relocating the SIM™ system devices.
Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 V/m.
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Recommended separation distances between portable and mobile RF communications equipment and the
SIM™ system devices
The SIM™ system is intended for use in an electromagnetic environment in which radiated RF disturbances are
controlled. The customer or the user of the SIM™ system can help prevent electromagnetic interference by
maintaining a minimum distance between portable and mobile RF communications equipment (transmitters)
and the SIM™ devices as recommended below, according to the maximum output power of the
communications equipment.
Rated maximum output power of
transmitter
(W)
Separation distance according to frequency of transmitter (m)
150kHz to 80MHz
80MHz to 800MHz
]√
800MHz to 2.5GHz
[ ]√
]√
0.01
0.12
0.12
0.23
0.1
0.38
0.38
0.73
1.2
1.2
2.3
10
3.8
3.8
7.3
100
12
12
23
For transmitters rated at a maximum output power and not listed above, the recommended separation distance d in
meters (m) can be estimated using the equation applicable to the frequency of the transmitter, where P is the maximum
output power rating of the transmitter in watts (W) according to the transmitter manufacturer. NOTE 1 At 80 MHz and
800 MHz, the separation distance for the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and
reflection from structures, objects and people.
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I.T. FACT SHEET – IT REQUIREMENTS TO SUPPORT SIM™
I.T. REQUIREMENTS FOR MOBILE DEVICE SERVER AND CLIENT COMPUTERS
Mobile device for SIM™ assist
Android OS3.2 (Honeycomb) or later
Minimum resolution 800 x 480
Processor: 1Ghz Cortex A9 or better (or equivalent)
10MB free storage memory
Server
CPU: Quad Core x64 3.0 GHz (or higher)
RAM: 8GB (or higher)
Available Disk Space: 100GB or more (for SIM and database)
Microsoft Windows Web Server 2008 R2 (SP1), including:
- IIS7 and all Application Development Services
- MS SQL Server Native Client
Microsoft SQL Server 2008 R2 (SP1 Express Edition)
- name of server instance must be “SIMserverDV3”
PHP for IIS extension (php.iis.net)
Microsoft SQL Server 2008 R2 (Report Builder 3.0)
Internet Explorer 10
Microsoft Silverlight browser plug-in (Version 5.1.x)
PDF Reader (Adobe or similar)
100Mb/s network port (or faster)
A dedicated server is required
Server Optional
UPS linked to Windows shutdown and capable of 10 minutes or more of supply
Teamviewer Host
Client Computers
CPU: Dual Core 2.0GHz (or higher)
RAM: 4GB (or higher)
Available Disk Space: 1GB
Microsoft Windows 7 (SP1)
Internet Explorer 10
Microsoft Silverlight browser plug-in (Version 5.1.x)
Screen Resolution: 1280 x 800 or higher
PDF Reader (Adobe or similar)
REMOTE ACCESS
For support purposes (clinical support, maintenance, and software updates), Simavita requires a reliable
method of remote access to the server. Simavita uses Teamviewer (default port 80).
Note:
Teamviewer is a highly secure remote access and support tool. Refer to their security statement:
http://www.teamviewer.com/images/pdf/TeamViewer_SecurityStatement.pdF
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WIFI NETWORK
Some components of SIM™ require access to a Wi-Fi network through which these connect to the server.
Wi-Fi specifications



IEEE 802.11 b/g/n compatible wireless network – 2.4GHz (5GHz not supported)
Security: WEP 64-bit, WEP 128-bit, WPA, WPA2 encryption (Open networks without WiFi password are
not supported)
SSID and passkey will be required during system setup and configuration
The Wi-Fi network must have access to and be accessible from the server for multiple devices (SIM™ pods and
mobile devices running the SIM™ assist application)
DNS, ROUTER AND FIREWALL SERVER CONFIGURATION
To facilitate SIM™ pod, SIM™ assist, client and remote access:
- The server must allow inbound connections on port 80, 8080, 8888 and 10001
- It may be useful to set up shortcuts on client machines to facilitate easy access to the server
MICROSOFT SILVERLIGHT
Microsoft Silverlight is available from http://www.microsoft.com/getsilverlight
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GLOSSARY
ADL:
Activities of Daily Living
CE:
Conformité Européenne
DoS
Disk Operating System
FCC:
Federal Communications Commission
ID
Identification
IEC:
International Electrotechnical Commission
IIS
Internet Information Services
ISO:
International Organisation for Standardisation
IT:
Information Technology
MAC Address
Media Access Control Address
RCM:
Regulatory Compliance Mark
RF
Radio Frequency
SIM:
Smart Incontinence Management
SQL
Structured Query Language
URL
Uniform Resource Locator
USB
Universal Serial Bus
WEEE
Waste Electrical and Electronic Equipment
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MADE IN AUSTRALIA by Simavita Pty Ltd., L6 56 Berry Street, North Sydney, NSW 2060, Australia.
See www.simavita.com for more information.
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187

---

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