Sivantos PR02 Wireless Programmer User Manual UserGuide

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Document ID	3372802
Application ID	muFF/2zWrZMjwpYoXeCKiA==
Document Description	UserGuide
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	130.28kB (1628475 bits)
Date Submitted	2017-04-27 00:00:00
Date Available	2017-09-19 00:00:00
Creation Date	2016-12-13 14:40:56
Producing Software	Adobe PDF Library 11.0
Document Lastmod	2017-03-20 22:39:02
Document Title	UserGuide
Document Creator	Adobe InDesign CC 2014 (Windows)

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Draft | english | 2016-12-13
ConnexxAir
User Guide
Content
Before you start  
Included in delivery  
Components  
Getting started  
Assembling the power plug  
Charging  
Turning on and off  
Installing the neckloop  
Connecting ConnexxAir  
10
11
Programming with ConnexxAir  
Wearing ConnexxAir  
Programming on the table  
13
14
15
Important safety information  
16
Important information  
Status LEDs  
Troubleshooting  
Maintenance and care  
Explanation of symbols  
Operating, transport, and storage conditions  
Technical data of the power supply  
Disposal information  
Conformance information  
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Before you start
ConnexxAir is a wireless programming system for our
specific wirless hearing instruments.
Place ConnexxAir around your patient's neck and
wirelessly connect your patient's hearing instruments to
the programming software on the PC. No programming
cables are necessary.
Follow these instructions to set up ConnexxAir and to
understand how ConnexxAir works.
CAUTION
Read this user guide thoroughly and completely
and follow the safety information in this document
to avoid damage or injury.
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Included in delivery
➊ ConnexxAir
➍ Power plug, with different
➋ Charging cradle
➌ Neckloop (is also
the antenna)
adapters (depending on
your country)
➎ USB power cable
➏ USB Bluetooth dongle
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Components
➏
➊ Power button
➍ Reset button (recessed)
➋ Status LEDs
➎ USB port for firmware updates
➌ Pairing button
➏ Battery compartment
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Getting started
Assembling the power plug
The power plug comes with several country-specific
adapters. Depending on your country you have to
assemble the power plug with an adapter:
X For US sockets, no adapter is required. Fold out the
plugs (left picture).
X For all other sockets, an adapter is required
(right picture): Fold the plugs in and slide the adapter
onto the folded plugs. The adapter clicks noticeably in
place.
You can now connect the cable with the power plug.
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Charging
ConnexxAir is partly charged on delivery. Charge it
before first use and when the battery is low and the
middle LED is flashing orange.
Battery is low
X Connect the charging cradle with the power plug to a
power supply:
X Carefully push ConnexxAir in the
charging cradle.
ConnexxAir is automatically
turned off.
X While ConnexxAir is in the charging cradle, the
charging status is indicated by the middle LED:
Charging
Battery is fully charged
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X When you take ConnexxAir out of the charging cradle,
ConnexxAir is automatically turned on.
Further information:
■ A fully charged ConnexxAir can be used for
approximately 10 programming sessions before
recharging is required.
■ Do not use ConnexxAir for programming while
charging.
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Turning on and off
X Turning on: Shortly press the power button.
The middle LED first shines green, then goes
off.
Left and right LED light up shortly.
X Turning off: Press the power button until the middle
LED fades off.
The middle LED first shines green, then fades
off.
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Installing the neckloop
The neckloop is the antenna for the wireless connection
of ConnexxAir and the hearing
instruments.
X Insert both neckloop plugs all
the way.
Further information
■ If the neckloop is not
plugged in completely,
the programming software
displays a warning message.
■ If the neckloop is
disconnected for more than
15 minutes, ConnexxAir turns
automatically off.
■ Some of our remote control units or audio streamers
have similar neckloops. The neckloop that is intended
for ConnexxAir has a blue ring around the connector.
Do not mix up neckloops.
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Connecting ConnexxAir
X Plug the Bluetooth®* dongle into an USB slot of your
PC.
X Turn on ConnexxAir: Press the power button.
The middle LED first shines green, then goes
off.
Left and right LED light up shortly.
If you are using ConnexxAir or a new dongle for the
first time, ConnexxAir searches for the dongle - it is in
pairing mode. All three LEDs flash green from left to
right
X In the software for programming the hearing
instruments (e.g.Connexx), select ConnexxAir as
the programming device and detect the hearing
instruments.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any
use of such marks by Sivantos GmbH is under licenses. Other trademarks and trade
names are those of their respective owners.
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The connection is automatically established:
As soon as the connection to the PC could be
established, the middle LED shines green for
3 seconds, then starts flashing.
If the middle LED flashes slowly (once every
3 seconds), the connection to the hearing
instruments could not be established.
Refer to section "Troubleshooting".
If the middle LED flashes quickly (once
per second), the connection to the hearing
instruments is established.
ConnexxAir is ready for programming the
hearing instruments.
When left or right LED flash green
, data are
transferred to the respective hearing instrument.
Further information
■ Use only the supplied dongle.
■ Dongle and ConnexxAir need to be within a range of
10 m (32 ft).
■ If the connection to the PC or to the hearing
instruments could not be established, refer to section
"Troubleshooting".
■ If you replace the dongle with a new one, or if you
use the dongle with another PC, you may have to pair
dongle and ConnexxAir manually. This is done by
shortly pressing the pairing button.
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Programming with ConnexxAir
When programming the hearing instruments while
your patient is wearing them, you have to ensure
that ConnexxAir is worn correctly. Refer to section
"Wearing ConnexxAir"
When programming hearing instruments that are lying on
the table, certain distances must be considered. Refer to
section "Programming on the table".
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Wearing ConnexxAir
In order to function correctly, your patient must wear the
hearing instruments and ConnexxAir with the neckloop
around the neck. The neckloop is also the antenna.
X Unplug one neckloop plug and place the neckloop
loosely around the patient's neck ➊.
X Insert both neckloop plugs all the way
➋.
➋
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➋
Programming on the table
If you want to pre-configure the hearing instruments you
can also have ConnexxAir and the
hearing instruments lying on the
table.
When programming on the table:
X Place the hearing instruments
along the neckloop (refer to the
picture).
X Keep a minimum distance
of 3 cm (1.2 inches) between the two hearing
instruments.
X Keep a distance of 5 to 10 cm (2 to 4 inches) between
each hearing instrument and ConnexxAir.
During the programming process ConnexxAir
can reach other hearing instruments outside the
neckloop.
X Keep a minimum distance of 1 m (40 inches) to
other hearing instruments.
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Important safety information
WARNING
Risk of explosion!
X Do not use your device in explosive
atmospheres (e. g. in mining areas).
WARNING
Choking hazard!
Your device contains small parts which can be
swallowed.
X Keep hearing instruments, batteries and
accessories out of reach of children and
mentally disabled persons.
X If parts have been swallowed consult a physician
or hospital immediately.
NOTICE
Your device is sensitive to extreme heat, high
humidity, strong magnetic fields (> 0.1T), X-rays
and mechanical stress.
X Do not expose your device to extreme
temperature or high humidity.
X Do not leave it in direct sunlight.
X Do not immerse it in water.
X Do not place your device in a microwave oven.
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The performance of the wireless function may be
affected by electromagnetic interference – e.g. from
a computer monitor or fluorescent lamp system.
X Move away from the source of interference if you
experience difficulty.
### Note: Compatiblity with active implants must be verified.
Otherwise, the following two warnings have to be deleted and
we have to state that ConnexxAir is not compatible with active
implants.
WARNING
Interference with implantable devices
X The device can be used with all
electronic implants that comply with the
ANSI/AAMI/ISO 14117:2012 Electromagnetic
compatibility standard for human implants.
X For proper placement, position the device with
a lateral distance of at least 3 cm (1.2 inches) to
the implants. Do not position the device directly
above the implant.
X In case your implant does not comply with the
ANSI/AAMI/ISO 14117:2012 standard, consult
the manufacturer of your implantable device for
information about the risk of disturbance.
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WARNING
This device may interfere with measuring and
electronic equipment.
X Do not use your device on airplanes or areas
where sensitive or life‑supporting electronic
equipment is used.
WARNING
Risk of explosion when the rechargeable battery is
handled wrong.
X Do not short circuit, pierce, crush or disassemble
the rechargeable battery.
X Prior to return the battery for recycling, tape the
electrodes to prevent short circuit, which may
cause the battery to explode.
X Do not place it in oven or fire.
X Do not immerse it in water.
X Charge the rechargeable battery between 0ºC
and 45ºC.
X Remove the rechargeable battery when the
instrument is not in use for a prolonged period
of time.
X To repair or exchange the rechargeable
battery, return the device to your Hearing Care
Professional.
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In some countries restrictions for the usage of
wireless equipment exist.
X Refer to local authorities for further information.
NOTICE
Please make sure that the power plug is easily
accessible to remove it from power supply if
necessary.
WARNING
Risk of electrical shock!
X Do not use obviously damaged devices and
return them to point of sale.
WARNING
Note that any unauthorized changes to the product
may cause damage to the product or cause injury.
X Use only approved parts and accessories. Ask
your Hearing Care Professional for support.
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WARNING
Risk of strangulation!
X Ensure that the neckloop does not get
entangled, e. g. in moving mechanical parts of
machines.
X Use only the delivered neckloop. It will
automatically detach when entangled.
X Do not use the device for children under the age
of twelve.
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Important information
This device is intended to program hearing instruments
wirelessly.
Status LEDs
The middle LED indicates the power status
and the status of the wireless connection:
Battery is low
Charging
Battery is fully charged
(only when ConnexxAir is in charging cradle)
Flashing slowly (once every 3 seconds)
Programming connection is not established
Data transfer between ConnexxAir and hearing
instruments is not possible.
Flashing quickly (once per second):
Programming connection is established
Data transfer between ConnexxAir and hearing
instruments is possible.
The left and right LEDs blink at data rate,
while data is transferred to the respective hearing
instrument.
When all three LEDs are flashing green from
left to right, ConnexxAir is searching for a dongle (pairing
mode).
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Troubleshooting
Problem and possible solutions
Connection to the hearing instruments cannot be
established (middle LED is flashing slowly
■ Ensure that the hearing instruments are within
operating distance and turned on.
■ Ensure that the neckloop is plugged in
completely.
■ Ensure that the hearing instruments are
compatible with ConnexxAir.
Connection to the dongle cannot be established (all three
LEDs are flashing green from left to right).
■ Ensure that the dongle is plugged and within
operating distance.
■ Ensure that dongle and ConnexxAir fit
together. The programming software Connexx
provides special service functions under
"Preferences > Devices".
■ If you have a new dongle, you have to manually
pair it with ConnexxAir: Press the pairing button
shortly.
ConnexxAir is not responding
■ Use a long thin tool, for example a wooden or
plastic toothpick, and press the reset button.
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Maintenance and care
NOTICE
X Do not put your device in water!
X Do not clean your device with alcohol
or benzine.
X Clean the device as necessary with a soft tissue.
X Avoid abrasive cleaning liquids with additives such as
citric acids, ammonia, etc.
Replacing the battery
The rechargeable battery is installed on delivery. If the
battery deteriorates and it does not store charge as well
as before, you can replace the battery. Spare batteries
are available as service parts.
X Slide the battery compartment open.
X Remove the battery and unplug the battery cable.
X Plug the cable of the new battery.
X Place the battery in the battery compartment and store
the cable neatly so that it cannot be jammed by the
cover.
X Place the cover on the battery compartment and slide
it shut. It snaps noticeably in place.
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Firmware update
The programming software informs you if a firmware
update for ConnexxAir is available. To perform this
update:
X Use the supplied USB cable to connect ConnexxAir
and the PC.
X Follow the instructions on the screen.
Explanation of symbols
Symbols used in this document
Points out a situation that could lead to serious,
moderate, or minor injuries.
Indicates possible property damage.
Advice and tips on how to handle your device better.
Symbols on the device or packaging
CE compliance label, confirms compliance with
certain European Directives, refer to section
"Conformance information".
EMC and radio communications
compliance label Australia, refer to section
"Conformance information".
Indicates the legal manufacturer of the device.
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Symbols on the device or packaging
Do not dispose of the device with general
domestic waste. Read more in section
"Disposal information".
Read and follow the instructions in the user
guide.
Operating, transport, and storage conditions
Operating conditions
Temperature
10 to 45 °C
Relative humidity
5 to 93 %
During extended periods of transport and storage, please
observe the following conditions:
Storage
Transport
Temperature
10 to 40 °C
-20 to 60 °C
Relative humidity
10 to 80 %
5 to 90 %
WARNING
Risk of injury, fire or explosion during shipment.
X Ship lithium batteries according to local
regulations.
For other parts, such as hearing instruments, other
conditions may apply.
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Technical data of the power supply
Golden Profit GPE006H-050100-Z
Input voltage:
100-240 V AC
Input current:
0.5 A
Input frequency:
50-60 Hz
Output voltage:
5 V DC
Output current:
1A
Disposal information
X Recycle devices, accessories and packaging
according to local regulations.
X To avoid environmental pollution, do not throw
batteries into household trash.
X Recycle or dispose of batteries according to local
regulations or return them to your Hearing Care
Professional.
Conformance information
The CE mark indicates conformity with the following
European directives:
■ 93/42/EEC concerning medical devices
■ 2014/53/EU RED concerning radio equipment
■ 2011/65/EU RoHS concerning the restriction of
hazardous substances
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Wireless functionality
USA FCC ID: ###
Canada: ###
Operating frequencies: fc = 3.28 MHz
CE, FCC and Industry Canada compliance information
can be found inside the battery compartment.
### FCC/IC IDs are missing.
The ACMA compliance mark
indicates conformity
with the electromagnetic interference standards set by
the Australian Communications and Media Authority
(ACMA).
Devices with the FCC marking comply with the standards
of the FCC regarding electromagnetic interference.
This Class B digital apparatus complies with Canadian
ICES‑003.
This device complies with Part 15 of the FCC Rules and
with ISED's licence-exempt RSSs.
Operation is subject to the following two conditions:
■ This device may not cause harmful interference, and
■ this device must accept any interference received,
including interference that may cause undesired
operation.
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
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Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio
or television reception, which can be determined by
turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the
following measures:
■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment and
receiver.
■ Connect the equipment to an outlet on a circuit
different from that to which the receiver is connected.
■ Consult the dealer or an experienced radio/TV
technician for help.
FCC caution: Any changes or modifications not expressly
approved by the party responsible for compliance could
void the user's authority to operate this equipment.
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Legal Manufacturer
Sivantos GmbH
Henri-Dunant-Strasse 100
91058 Erlangen
Germany
Phone +49 9131 308 0
Document No. #####-99T##-#### ##
Order/Item No. ### ### ##
Master Rev##, ##.2016
© Sivantos GmbH, ##.2016
####
www.sivantos.com/brands
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