Sivantos WL002BTE BTE Hearing Aid User Manual Kids en indb
Sivantos GmbH BTE Hearing Aid Kids en indb
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Contents
- 1. User Manual
- 2. Manual EN
User Manual
www.siemens.com /hearing
Siemens Audiologische Technik GmbH
Gebbertstrasse 125
91058 Erlangen
Germany
Phone +49 9131 308 0
© Siemens AG, 02.2008 · SB
Document No. A91SAT-00461-99T1-7600
Order/Item No. 104 174 47
Printed in Germany
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Explorer 500 P
User Guide
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Kids_en.indb 2Kids_en.indb 2 13.02.2008 15:19:0413.02.2008 15:19:04
Dear customer,
Congratulations! You have selected the new Explorer
hearing instruments from Siemens. These hearing in-
struments were individually designed for babies and
children and fitted specially to meet your child's indivi-
dual needs.
These instructions, together with the guidance from
your Hearing Care Professional, will help you understand
how the hearing instrument works.
If you have further questions, please contact your Hea-
ring Care Professional.
Introduction 1
3
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A
A
The Explorer 500 P hearing instruments 6
Intended use 7
Children with hearing instruments 8
Why hearing is important
8
First hearing instruments
8
General notes on safety 9
Handling batteries 11
Low battery indicator 1
1
Inserting the battery: 1
2
Removing the battery 1
3
Locking the battery compartment 1
4
Inserting and removing your hearing instruments 15
Inserting 1
5
Removing 1
6
Turning your hearing instrument on and off 16
Using the battery compartment door 1
6
Using the volume control 1
6
Using the push button 1
6
Power-on delay 1
6
Checking the hearing instrument's
performance 17
Changing the hearing program 18
Contents
2
3
4
5
6
7
8
9
10
4
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AB2
Adjusting the volume 19
Using the audio input 20
Attaching the audio shoe 2
1
Removing the audio shoe 2
1
e2e wireless 2.0 22
Automatic telephone program 23
Maintenance and care 25
Accessories 26
Colors and stickers 2
6
Remote control 2
7
Tek wireless enhancement 2
8
Troubleshooting tips 29
Technical information 31
Disposal information 33
Your hearing instrument configuration 34
11
12
13
14
15
16
17
18
19
20
5
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Features:
1 Earhook
2 Battery compartment
3 Microphone openings
4 Audio input
5 Volume control
6 Program button with ON/OFF function
7 optional LED
8 Cover for programming socket
9 Typeplates
Explorer 500
(battery type: 13)
1
3
4
5
6
7
8
The Explorer 500 P hearing instruments
3
2
9
6
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Hearing instruments are intended to improve the hearing
of hearing impaired persons. Diagnosis and prescription
of a hearing instrument must be performed by hearing
health specialists, e.g. ENT doctors, audiologists or acou-
sticians.
Read and follow the instructions of this user guide to
avoid injuries or damage to the hearing instrument.
Symbols:
Be aware of information marked with the warning symbol
WARNING, CAUTION or NOTICE!
WARNING points out a situation that could lead
to serious injuries,
CAUTION indicates a situation that could lead to
minor and moderate injuries.
NOTICE NOTICE indicates possible property
damage.
Advice and tips on how to handle your
hearing instrument better.
Instruction. Indicates that something has to be
done.
Intended use 4
7
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Why hearing is important
Children need all of their senses to discover and expe-
rience the world. Hearing is not only mandatory for a
proper speech and language acquisition, but also has a
major influence on a child’s mental, social and emotional
development.
First hearing instruments
If your baby receives its first hearing instruments, they
will be in the beginning considered as foreign objects. It is
absolutely normal that the child will pull out the hearing
instruments every once in a while, as it is curious and will
possibly examine them very carefully.
Give your child some time to get used to the hearing
instruments and to feel the benefit in wearing them.
If it does not accept them, do not enforce wearing the
hearing instruments but try to provide them consistently.
Nevertheless, always keep in mind that if a child does not
accept his or her hearing instruments over a longer period
of time, this might also have other reasons. Contact your
Hearing Care Professional to check the child’s hearing as
well as the hearing instrument fitting and performance.
For further information on hearing, hearing loss and
hearing instruments for children, please check out our
Pediatric Website on
http://www.hearing-siemens.com.
5Children with hearing instruments
8
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NOTICE
Hearing instruments are sensitive to extreme heat, high
humidity, strong magnetic fields (> 0.1T), X-rays and
mechanical stress.
Do not expose the hearing instrument to extreme
X
temperature or high humidity.
Do not leave it in direct sunlight.
X
Do not wear it in the shower or when you apply X
make-up, perfume, aftershave, hairspray or suntan
lotion.
Do not wear the hearing instrument when you are ex-
X
posed to short-waves, a strong magnetic field, a high
frequency field or X-rays.
NOTICE
Turn the hearing instrument off when not in use to
X
preserve the battery.
Leaking batteries damage the instrument. Remove
X
batteries when the instrument is not in use for a pro-
longed period of time.
WARNING
Risk in explosive environments, e.g. mining areas!
Don't use the hearing instruments (and remote con-
X
trol) in areas where there is a danger of explosions.
6
General notes on safety
9
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General notes on safety
WARNING
Choking hazard posed by small parts.
Ensure appropriate supervision when your child is
X
wearing the hearing instruments.
Check the integrity of the hearing instruments regula-
X
ry. Ensure that your child does not detach the hearing
instrument from the earmold.
Consult your Hearing Care Professional if the housing
X
is deformed.
Keep the battery compartment locked. Verify the pro-
X
per function of the locking mechanism.
Keep batteries and accessories out of children's reach.
X
If swallowed consult a physician or a hospital imme- X
diately.
6
10
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Low battery indicator
Your Hearing Care Professional can program your hearing
instrument to inform you when the battery is nearly
empty. If you hear an intermittent series of beeps or expe-
rience low amplification power, replace the battery.
Use standard batteries in your hearing instru-
X
ments.
Always use size 13 batteries.
X
13
original size
Remove the tab on the batte- X
ries only when you are ready
to use them.
The positive (+) side of the batteries is always the
X
smooth side.
Always keep spare batteries with you.
X
Lock the battery compartment of the hearing instru- X
ment to avoid unintentional removal of the battery.
WARNING
Choking hazard posed by small parts.
Keep batteries and accessories out of children's reach.
X
If swallowed consult a physician or a hospital imme- X
diately.
Keep the battery compartment locked. Verify the pro-
X
per function of the locking mechanism.
7
Handling batteries
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Handling batteries
Inserting the battery:
Unlock the battery compartment. X
Open the battery compartment comple- X
tely with your fingernail as shown in the
illustration.
XInsert the proper size battery so that
the "+" symbol on the battery aligns with
the "+" marked on the battery compart-
ment.
XClose the battery compartment by
gently pressing the bottom of the door
upward with your finger tip.
Do not force the door shut. If it does not
X
close easily, check to see if the
battery was inserted properly.
When the battery door is completely clo-
sed, your hearing instrument is ready for
use.
Lock the battery compartment.
X
7
12
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Handling batteries
Removing the battery
Unlock the battery compartment. X
Completely open the battery com- X
partment.
Normally the battery drops out when
X
the compartment is completely open.
If the battery does not come out,
lightly tap the instrument or push the
battery out with a pencil as shown.
Do not throw used batteries into household trash. X
Return them to your Hearing Care Professional for
environmentally correct disposal.
7
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Handling batteries
Locking the battery compartment
Your instruments are equipped with a battery compart-
ment lock. This prevents the unintentional removal of the
batteries from their compartment.
Lock
Push the small slide to the right. X
The battery compartment is now locked.
Unlock
Push the small slide to the left. X
The battery compartment is now unlocked.
Ask your Hearing Care Professional if you need assi-
X
stance.
7
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Inserting
Turn the hearing instrument off by opening the battery X
compartment to the first stop.
XHold the earmold between
thumb and index finger and
insert it carefully into the ear
canal.
You may find it helpful to pull
the ear slightly upward or to
the back.
Place the hearing instrument
X
behind the ear.
Ensure not to twist the tubing.
Turn the hearing instruments on by completely closing
X
the battery compartment.
If you hear a feedback whistle after switch-on, check
X
again if the earmold is inserted accurately.
Handle the hearing instrument by holding the ear- X
mold. Do not pull the tube.
Do not use lubricant when you insert the earmold, X
because it may clog the sound outlet.
Inserting and removing your hearing instruments 8
15
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Inserting and removing your hearing instruments
Removing
Hold the earmold between your X
thumb and index finger and carefully
pull it out. You may find it helpful to
lightly push your ear from the back.
8
16
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Using the battery compartment door
Fully close the battery compartment to turn the X
hearing instrument ON.
Press the battery compartment downward to the
X
first stop to turn the hearing instrument OFF.
Using the volume control
Rotate the volume control to upwards to turn the hea- X
ring instrument ON.
Rotate the volume control to "0" to turn the hearing in-
X
strument OFF.
Using the push button
Press the push button for about 3 seconds to turn the X
hearing instrument in stand-by.
Press the push button or rotate the volume control to
X
turn the hearing instrument back ON.
Power-on delay
Your hearing instrument is equipped with a "power-on
delay" feature which can be activated by your Hearing
Care Professional. This allows you to turn the hearing
instrument on with an automatic delay of 12 seconds, so
that you may insert the hearing instrument into your ear
without experiencing unpleasant feedback (whistling).
9Turning your hearing instrument
on and off
16
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Turning your hearing instrument
on and off
You can also use the remote control to turn the hea-
ring instruments on and off.
Checking the hearing instrument's performance
The LED (optional) shows whether the hearing instru-
ments work properly.
The LED flashes continuously.
The hearing instruments are switched on.
The LED is off.
The hearing instruments are switched off.
To check if sufficient battery power is available use X
a battery tester or place the switched-on hearing
instruments in your closed hand and listen if it re-
sponds with feedback whistling.
Check the instrument sound regularly with a stetho-
X
clip, particularly if your child is not able to express
verbally if something is wrong with the hearing
instruments.
9
17
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The hearing instruments offer up to 5 hearing programs
for specific listening environments.
Select a program using the program button.
X
Each time you press the program button, your hearing in-
strument switches to the next program, confirming each
change with an acoustic signal.
Example
Turn the hearing instrument on. It is automatically in pro-
gram 1. You want to change to program 2.
Press the program button once.
X
You hear the acoustic signal for program 2. You are now
in program 2.
Your Hearing Care Professional can activate or deactivate
the acoustic signals in your hearing instruments.
If you are wearing two hearing instruments, the hearing
program will be changed on both instruments simultane-
ously if e2e wireless is activated.
Your Hearing Care Professional can write down the perso-
nal program configuration of your hearing instrument on
page 34.
You can also use the ePocket remote control to
change the hearing program.
Changing the hearing program
10
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The volume of your hearing instruments is controlled au-
tomatically and there is no need to manually adjust it.
Should you prefer manual volume control, your Hearing
Care Professional can program the hearing instrument for
manual adjustment.
Rotate the volume control with your
X
index finger to select the desired
listening volume.
You can also use a remote control to adjust volume
settings.
Adjusting the volume 11
19
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Your hearing instrument is equipped with an audio input.
Together with an audio shoe it enables the connection
between the hearing instrument and e.g. an FM system,
tape recorder, television or an infrared device.
This way the sound is coming directly from the sound
source. That can be useful for adults in difficult listening
situations and for children in classrooms.
Use only the L5 audio shoe (labelled inside of the X
audio shoe). It is de signed exclusively for the Explo-
rer hearing instrument.
WARNING
Risk of injuries caused by electric shock!
Connect audio input only to device conform to IEC 65.
X
(IEC-Norm for audio, video and other electronic de-
vices.)
Using the audio input
12
20
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Attaching the audio shoe
Open the battery compartment X 1.
Open the audio shoe cover
X 2.
Close the battery compartment.
X
Align the contacts of the audio shoe with X
the contacts of the hearing instrument.
Slide the audio shoe over the hearing
X
instrument until it snaps into the end po-
sition.
Your Hearing Care Professional can program
your hearing instruments to automatically switch to the
corresponding audio shoe program when an audio signal
is available.
If this function is deactivated choose the program via
X
push button or remote control.
With the audio shoe attached the battery compartment
switch is disabled.
Switch the hearing instruments off via push
X
button or volume control.
Removing the audio shoe
Slide the audio shoe in the opposite direc- X
tion to that for attachment and take it off.
Close the audio shoe cover.
X
1
2
Using the audio input 12
21
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Your hearing instruments are equipped with e2e (ear-to-
ear) wireless 2.0 technology.
Advantages of the wireless functionality:
Automatically adjusts both hearing instruments simulta-
neously to different listening situations.
Allows use of accessories, e.g. a remote control.
Provides synchronization of the settings in the system. If
you change the volume or program on one hearing in-
strument, the other hearing instrument is automatically
adjusted.
Your Hearing Care Professional can activate or deactivate
the wireless functionality of your hearing instruments.
The performance of e2e wireless 2.0 may be affected
by electromagnetic interference – e.g. from a compu-
ter monitor or halogen lamp system controlled by a
switching power supply.
Move away from the source of interference if you
X
experience difficulty.
13 e2e wireless 2.0
22
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With the AutoPhoneTM function, the hearing instruments
will automatically switch to the telephone program when
you hold a telephone handset near the hearing instru-
ments (*). They will return to the previously used hearing
program after you have finished speaking and have moved
the handset away from the hearing instrument.
You can also select the telephone program manually by
using the program button.
The telephone program can be set to microphone mode or
telecoil mode. Your Hearing Care Professional will program
your hearing instrument to fit your individual require-
ments.
(*) AutoPhone magnet accessory
Not all telephones produce a magnetic field strong en-
ough to activate the AutoPhone function. In this case, use
the AutoPhone magnet, enclosed in your hearing instru-
ment package, and attach it to the telephone receiver to
activate the AutoPhone function.
Consult your Hearing Care Professional to find out if this
accessory is right for your hearing care needs.
Automatic telephone program 14
23
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Automatic telephone program
NOTICE
Magnets can pose risks to electronics and magnetic sto-
rage mediums when placed in close proximity.
Take care not to set magnets near computers, color
X
monitors, television sets, floppy discs, video/audio
tapes and other electronic equipment.
CAUTION
Choking hazard posed by small parts.
Keep magnets out of the reach of children. If swallo-
X
wed consult a physician or a hospital.
CAUTION
Magnets may interfere with the operation of life suppor-
ting systems (e.g. pacemakers, magnetic valves).
Use a magnet only if not in doubt about the safe di-
X
stance.
The safe distance between pacemaker and magnet
X
should be at least 10 cm (4 inches).
See the AutoPhone magnet user guide for instruc- X
tions on how to position the magnet.
Use only the magnet that is delivered with the hea-
X
ring instrument.
14
24
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NOTICE
Do not put the hearing instruments in
X
water.
Your hearing instruments are highly sensitive systems.
Proper care and handling will ensure the best possible
performance.
Clean instruments and earmolds regularly to prevent
damage to the hearing instruments and to avoid health
problems.
Clean your hearing instruments with a soft, dry tissue,
X
as necessary.
Place your hearing instruments in a "dry aid kit" with a
X
special moisture-attracting capsule overnight.
Ask your Hearing Care Professional for special care sets
X
and further information how to keep your hearing
instruments in good condition.
Maintenance and care 15
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Colors and stickers
To make the world of hearing even more colorful, Explo-
rer 500 P is available in 16 different colors. Additionally,
Siemens offers a special sticker booklet to personalize and
decorate hearing instruments.
Together with our Pediatric Hearing Solutions, Siemens
also offers a range of Accessories like the Use and Care Kit
for hearing aids, which is available as a special version for
Kids and for Teenagers.
Please contact your Hearing Care Professional for additio-
nal advice.
Accessories
16
26
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Accessories
In the event your hearing instruments can be X
controlled by another person's remote control, re-
turn hearing instruments and remote control to your
Hearing Care Professional.
Remote control
The wireless function of your hearing instruments allows
you to use a remote control to change the program and
volume of your hearing instruments.
For further information about the remote control, contact
your Hearing Care Professional or refer to the remote con-
trol user guide.
16
27
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16 Accessories
Tek wireless enhancement
Your hearing instruments together with the
Tek Connect remote control will allow you
to connect your hearing instruments to the
growing world of technology. Via a special
Bluetooth connection it is possible to receive
audio signals from your mobile, your television
or your mp3-player.
For detailed information and instructions refer
to the Tek user guide or ask your Hearing Care
Professional.
P1 P2
MICRORIC TEK
P5
P4
P3
28
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Troubleshooting tipsTroubleshooting tips
Your hearing instruments are extremely reliable device. If
a problem should occur, it can usually be corrected quick-
ly. Use these troubleshooting tips to resolve simple issues.
Problem Cause
Sound is weak Weak or dead battery
Earmold clogged
Volume too low
Instrument
emits whistling
sound
Improper fit in ear
Volume too high
Clogged with wax or excessive wax in ears
Sound is
distorted
Volume too high
Weak battery
Instrument
emits signal
tones
Battery compartment not completely closed
Weak battery
Instrument
does not work
Instrument is not turned on
Battery compartment not completely closed
Dead battery
Battery polarity reversed
Power-on delay is active
17
29
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A
If you still encounter problems after trying these sugge-
stions, consult your Hearing Care Professional.
Possible Solution
Insert new standard battery
Clean earmold
Increase volume (with remote control or volume control)
Try reinserting the earmold until it fits securely
Lower volume (with remote control or volume control)
Clean earmold or contact your Hearing Care Professional
Lower volume (with remote control or volume control)
Replace battery
Gently close battery compartment completely
Replace battery
Turn instrument on
Gently close battery compartment completely
Replace battery
Make sure battery is inserted correctly
Wait 12 seconds and check again
17
30
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Operating frequencies: Fc=3.28 MHz
This Class B digital apparatus complies with Canadian ICES-
003.
Changes or modifications not expressly approved by the
party responsible for compliance could void the users aut-
hority to operate the equipment.
Siemens Explorer 500 P
FCC ID: SGI-WL002BTE
IC: 267AB-WL002
This device complies with Part 15 of the FCC Rules and
with RSS-210 of Industry Canady.
Operation is subject to the following conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
18
Technical information
31
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This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a re-
sidential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harm-
ful interference to radio or television reception, which can
be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by
one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and
receiver.
Connect the equipment into an outlet on a circuit diffe-
rent from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician
for help.
18 Technical information
32
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Within the European Union, the marked equip-
ment is covered by "Directive 2002/96/EC of
the European Parliament and of the Council of
27 January 2003 on waste electrical and elec-
tronical equipment".
Amended by "Directive 2003/108/EC" (WEEE).
For disposal within the EU please send devices to the
following address:
United Kingdom Malta Ireland
Siemens Charles de Giorgio LTD Howth Junction
Hearing Instruments 39-40 South Street Business Center
Newton Road Valetta CMR 01 Kilbarrack
Crawley RH109TT P.O. Box 374 5 Dublin
www.hearing-siemens.com
With the CE marking Siemens confirms compliance with
the European Directive 93/42/EEC concerning me-
dical devices.
0123
Recycle your hearing instruments and batteries ac- X
cording to national regulations.
Disposal information 19
33
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Hearing instrument
LEFT RIGHT
Model
Serial number
Battery
yes no Power on delay yes no
yes no Volume control yes no
yes no Push button yes no
Signal tones
on off Low battery warning on off
on off Volume control limit on off
on off Volume control change on off
Hearing
program Description of the hearing program
1
2
3
4 / A
ePocket
Serial
number
Your hearing instrument configuration
20
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