Sivantos WL002BTE BTE Hearing Aid User Manual Kids en indb
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User Manual
Kids_en.indb 36 © Siemens AG, 02.2008 · SB Document No. A91SAT-00461-99T1-7600 Order/Item No. 104 174 47 Printed in Germany Siemens Audiologische Technik GmbH Gebbertstrasse 125 91058 Erlangen Germany Phone +49 9131 308 0 www.siemens.com /hearing 13.02.2008 15:19:03 Kids_en.indb 1 Explorer 500 P User Guide 13.02.2008 15:19:04 Kids_en.indb 2 13.02.2008 15:19:04 Kids_en.indb 3 Introduction Dear customer, Congratulations! You have selected the new Explorer hearing instruments from Siemens. These hearing instruments were individually designed for babies and children and fitted specially to meet your child's individual needs. These instructions, together with the guidance from your Hearing Care Professional, will help you understand how the hearing instrument works. If you have further questions, please contact your Hearing Care Professional. 13.02.2008 15:19:04 Kids_en.indb 4 Contents 3 The Explorer 500 P hearing instruments 4 Intended use 5 Children with hearing instruments 6 General notes on safety Why hearing is important First hearing instruments 7 Handling batteries Low battery indicator Inserting the battery: Removing the battery Locking the battery compartment 11 11 12 13 14 8 Inserting and removing your hearing instruments 15 Inserting Removing 9 Turning your hearing instrument on and off Using the battery compartment door Using the volume control Using the push button Power-on delay Checking the hearing instrument's performance 10 Changing the hearing program 15 16 16 16 16 16 16 17 18 13.02.2008 15:19:04 Kids_en.indb 5 11 Adjusting the volume 19 12 Using the audio input 20 21 21 13 e2e wireless 2.0 22 14 Automatic telephone program 23 15 Maintenance and care 25 16 Accessories 26 26 27 28 17 Troubleshooting tips 29 18 Technical information 31 19 Disposal information 33 20 Your hearing instrument configuration 34 Attaching the audio shoe Removing the audio shoe Colors and stickers Remote control Tek wireless enhancement 13.02.2008 15:19:04 Kids_en.indb 6 The Explorer 500 P hearing instruments Explorer 500 (battery type: 13) Features: 1 Earhook 2 Battery compartment 3 Microphone openings 4 Audio input 5 Volume control 6 Program button with ON/OFF function 7 optional LED 8 Cover for programming socket 9 Typeplates 13.02.2008 15:19:04 Kids_en.indb 7 Intended use Hearing instruments are intended to improve the hearing of hearing impaired persons. Diagnosis and prescription of a hearing instrument must be performed by hearing health specialists, e.g. ENT doctors, audiologists or acousticians. Read and follow the instructions of this user guide to avoid injuries or damage to the hearing instrument. Symbols: Be aware of information marked with the warning symbol WARNING, CAUTION or NOTICE! WARNING points out a situation that could lead to serious injuries, CAUTION indicates a situation that could lead to minor and moderate injuries. NOTICE NOTICE indicates possible property damage. Advice and tips on how to handle your hearing instrument better. Instruction. Indicates that something has to be done. 13.02.2008 15:19:04 Kids_en.indb 8 Children with hearing instruments Why hearing is important Children need all of their senses to discover and experience the world. Hearing is not only mandatory for a proper speech and language acquisition, but also has a major influence on a child’s mental, social and emotional development. First hearing instruments If your baby receives its first hearing instruments, they will be in the beginning considered as foreign objects. It is absolutely normal that the child will pull out the hearing instruments every once in a while, as it is curious and will possibly examine them very carefully. Give your child some time to get used to the hearing instruments and to feel the benefit in wearing them. If it does not accept them, do not enforce wearing the hearing instruments but try to provide them consistently. Nevertheless, always keep in mind that if a child does not accept his or her hearing instruments over a longer period of time, this might also have other reasons. Contact your Hearing Care Professional to check the child’s hearing as well as the hearing instrument fitting and performance. For further information on hearing, hearing loss and hearing instruments for children, please check out our Pediatric Website on http://www.hearing-siemens.com. 13.02.2008 15:19:05 Kids_en.indb 9 General notes on safety NOTICE Hearing instruments are sensitive to extreme heat, high humidity, strong magnetic fields (> 0.1T), X-rays and mechanical stress. X Do not expose the hearing instrument to extreme temperature or high humidity. X Do not leave it in direct sunlight. X Do not wear it in the shower or when you apply make-up, perfume, aftershave, hairspray or suntan lotion. X Do not wear the hearing instrument when you are exposed to short-waves, a strong magnetic field, a high frequency field or X-rays. NOTICE the hearing instrument off when not in use to preserve the battery. X Leaking batteries damage the instrument. Remove batteries when the instrument is not in use for a prolonged period of time. X Turn WARNING Risk in explosive environments, e.g. mining areas! use the hearing instruments (and remote control) in areas where there is a danger of explosions. X Don't 13.02.2008 15:19:05 Kids_en.indb 10 General notes on safety WARNING Choking hazard posed by small parts. X Ensure appropriate supervision when your child is wearing the hearing instruments. X Check the integrity of the hearing instruments regulary. Ensure that your child does not detach the hearing instrument from the earmold. X Consult your Hearing Care Professional if the housing is deformed. X Keep the battery compartment locked. Verify the proper function of the locking mechanism. X Keep batteries and accessories out of children's reach. X If swallowed consult a physician or a hospital immediately. 10 13.02.2008 15:19:05 Kids_en.indb 11 Handling batteries X Use standard batteries in your hearing instruments. X Always use size 13 batteries. 13 original size X Remove the tab on the batteries only when you are ready to use them. X The positive (+) side of the batteries is always the smooth side. X Always keep spare batteries with you. X Lock the battery compartment of the hearing instrument to avoid unintentional removal of the battery. WARNING Choking hazard posed by small parts. X Keep batteries and accessories out of children's reach. X If swallowed consult a physician or a hospital immediately. X Keep the battery compartment locked. Verify the proper function of the locking mechanism. Low battery indicator Your Hearing Care Professional can program your hearing instrument to inform you when the battery is nearly empty. If you hear an intermittent series of beeps or experience low amplification power, replace the battery. 11 13.02.2008 15:19:05 Kids_en.indb 12 Handling batteries Inserting the battery: X Unlock the battery compartment. X Open the battery compartment completely with your fingernail as shown in the illustration. X Insert the proper size battery so that the "+" symbol on the battery aligns with the "+" marked on the battery compartment. X Close the battery compartment by gently pressing the bottom of the door upward with your finger tip. X Do not force the door shut. If it does not close easily, check to see if the battery was inserted properly. When the battery door is completely closed, your hearing instrument is ready for use. X Lock the battery compartment. 12 13.02.2008 15:19:05 Kids_en.indb 13 Handling batteries Removing the battery the battery compartment. X Completely open the battery compartment. X Normally the battery drops out when the compartment is completely open. If the battery does not come out, lightly tap the instrument or push the battery out with a pencil as shown. X Unlock X Do not throw used batteries into household trash. Return them to your Hearing Care Professional for environmentally correct disposal. 13 13.02.2008 15:19:06 Kids_en.indb 14 Handling batteries Locking the battery compartment Your instruments are equipped with a battery compartment lock. This prevents the unintentional removal of the batteries from their compartment. Lock X Push the small slide to the right. The battery compartment is now locked. Unlock the small slide to the left. The battery compartment is now unlocked. X Ask your Hearing Care Professional if you need assistance. X Push 14 13.02.2008 15:19:06 Kids_en.indb 15 Inserting and removing your hearing instruments Inserting X Handle the hearing instrument by holding the earmold. Do not pull the tube. X Do not use lubricant when you insert the earmold, because it may clog the sound outlet. X Turn the hearing instrument off by opening the battery compartment to the first stop. X Hold the earmold between thumb and index finger and insert it carefully into the ear canal. You may find it helpful to pull the ear slightly upward or to the back. X Place the hearing instrument behind the ear. Ensure not to twist the tubing. X Turn the hearing instruments on by completely closing the battery compartment. X If you hear a feedback whistle after switch-on, check again if the earmold is inserted accurately. 15 13.02.2008 15:19:06 Kids_en.indb 16 Inserting and removing your hearing instruments Removing X Hold the earmold between your thumb and index finger and carefully pull it out. You may find it helpful to lightly push your ear from the back. 16 13.02.2008 15:19:06 Kids_en.indb 16 Turning your hearing instrument on and off Using the battery compartment door close the battery compartment to turn the hearing instrument ON. X Fully X Press the battery compartment downward to the first stop to turn the hearing instrument OFF. Using the volume control the volume control to upwards to turn the hearing instrument ON. X Rotate the volume control to "0" to turn the hearing instrument OFF. X Rotate Using the push button the push button for about 3 seconds to turn the hearing instrument in stand-by. X Press the push button or rotate the volume control to turn the hearing instrument back ON. X Press Power-on delay Your hearing instrument is equipped with a "power-on delay" feature which can be activated by your Hearing Care Professional. This allows you to turn the hearing instrument on with an automatic delay of 12 seconds, so that you may insert the hearing instrument into your ear without experiencing unpleasant feedback (whistling). 16 13.02.2008 15:19:07 Kids_en.indb 17 Turning your hearing instrument on and off You can also use the remote control to turn the hearing instruments on and off. Checking the hearing instrument's performance The LED (optional) shows whether the hearing instruments work properly. The LED flashes continuously. The hearing instruments are switched on. The LED is off. The hearing instruments are switched off. X To check if sufficient battery power is available use a battery tester or place the switched-on hearing instruments in your closed hand and listen if it responds with feedback whistling. X Check the instrument sound regularly with a stethoclip, particularly if your child is not able to express verbally if something is wrong with the hearing instruments. 17 13.02.2008 15:19:07 Kids_en.indb 18 10 Changing the hearing program The hearing instruments offer up to 5 hearing programs for specific listening environments. X Select a program using the program button. Each time you press the program button, your hearing instrument switches to the next program, confirming each change with an acoustic signal. Example Turn the hearing instrument on. It is automatically in program 1. You want to change to program 2. X Press the program button once. You hear the acoustic signal for program 2. You are now in program 2. Your Hearing Care Professional can activate or deactivate the acoustic signals in your hearing instruments. If you are wearing two hearing instruments, the hearing program will be changed on both instruments simultaneously if e2e wireless is activated. Your Hearing Care Professional can write down the personal program configuration of your hearing instrument on page 34. You can also use the ePocket remote control to change the hearing program. 18 13.02.2008 15:19:07 Kids_en.indb 19 Adjusting the volume 11 The volume of your hearing instruments is controlled automatically and there is no need to manually adjust it. Should you prefer manual volume control, your Hearing Care Professional can program the hearing instrument for manual adjustment. X Rotate the volume control with your index finger to select the desired listening volume. You can also use a remote control to adjust volume settings. 19 13.02.2008 15:19:07 Kids_en.indb 20 12 Using the audio input Your hearing instrument is equipped with an audio input. Together with an audio shoe it enables the connection between the hearing instrument and e.g. an FM system, tape recorder, television or an infrared device. This way the sound is coming directly from the sound source. That can be useful for adults in difficult listening situations and for children in classrooms. X Use only the L5 audio shoe (labelled inside of the audio shoe). It is designed exclusively for the Explorer hearing instrument. WARNING Risk of injuries caused by electric shock! X Connect audio input only to device conform to IEC 65. (IEC-Norm for audio, video and other electronic devices.) 20 13.02.2008 15:19:08 Kids_en.indb 21 12 Using the audio input Attaching the audio shoe the battery compartment 1 . X Open the audio shoe cover 2 . X Open X Close the battery compartment. X Align the contacts of the audio shoe with the contacts of the hearing instrument. X Slide the audio shoe over the hearing instrument until it snaps into the end position. Your Hearing Care Professional can program your hearing instruments to automatically switch to the corresponding audio shoe program when an audio signal is available. X If this function is deactivated choose the program via push button or remote control. With the audio shoe attached the battery compartment switch is disabled. X Switch the hearing instruments off via push button or volume control. Removing the audio shoe the audio shoe in the opposite direction to that for attachment and take it off. X Slide X Close the audio shoe cover. 21 13.02.2008 15:19:08 Kids_en.indb 22 13 e2e wireless 2.0 Your hearing instruments are equipped with e2e (ear-toear) wireless 2.0 technology. Advantages of the wireless functionality: Automatically adjusts both hearing instruments simultaneously to different listening situations. Allows use of accessories, e.g. a remote control. Provides synchronization of the settings in the system. If you change the volume or program on one hearing instrument, the other hearing instrument is automatically adjusted. Your Hearing Care Professional can activate or deactivate the wireless functionality of your hearing instruments. The performance of e2e wireless 2.0 may be affected by electromagnetic interference – e.g. from a computer monitor or halogen lamp system controlled by a switching power supply. X Move away from the source of interference if you experience difficulty. 22 13.02.2008 15:19:08 Kids_en.indb 23 Automatic telephone program 14 With the AutoPhoneTM function, the hearing instruments will automatically switch to the telephone program when you hold a telephone handset near the hearing instruments (*). They will return to the previously used hearing program after you have finished speaking and have moved the handset away from the hearing instrument. You can also select the telephone program manually by using the program button. The telephone program can be set to microphone mode or telecoil mode. Your Hearing Care Professional will program your hearing instrument to fit your individual requirements. (*) AutoPhone magnet accessory Not all telephones produce a magnetic field strong enough to activate the AutoPhone function. In this case, use the AutoPhone magnet, enclosed in your hearing instrument package, and attach it to the telephone receiver to activate the AutoPhone function. Consult your Hearing Care Professional to find out if this accessory is right for your hearing care needs. 23 13.02.2008 15:19:08 Kids_en.indb 24 14 Automatic telephone program NOTICE Magnets can pose risks to electronics and magnetic storage mediums when placed in close proximity. X Take care not to set magnets near computers, color monitors, television sets, floppy discs, video/audio tapes and other electronic equipment. CAUTION Choking hazard posed by small parts. X Keep magnets out of the reach of children. If swallowed consult a physician or a hospital. CAUTION Magnets may interfere with the operation of life supporting systems (e.g. pacemakers, magnetic valves). X Use a magnet only if not in doubt about the safe distance. X The safe distance between pacemaker and magnet should be at least 10 cm (4 inches). X See the AutoPhone magnet user guide for instructions on how to position the magnet. X Use only the magnet that is delivered with the hearing instrument. 24 13.02.2008 15:19:08 Kids_en.indb 25 Maintenance and care 15 Your hearing instruments are highly sensitive systems. Proper care and handling will ensure the best possible performance. Clean instruments and earmolds regularly to prevent damage to the hearing instruments and to avoid health problems. X Clean your hearing instruments with a soft, dry tissue, as necessary. X Place your hearing instruments in a "dry aid kit" with a special moisture-attracting capsule overnight. X Ask your Hearing Care Professional for special care sets and further information how to keep your hearing instruments in good condition. NOTICE not put the hearing instruments in water. X Do 25 13.02.2008 15:19:08 Kids_en.indb 26 16 Accessories Colors and stickers To make the world of hearing even more colorful, Explorer 500 P is available in 16 different colors. Additionally, Siemens offers a special sticker booklet to personalize and decorate hearing instruments. Together with our Pediatric Hearing Solutions, Siemens also offers a range of Accessories like the Use and Care Kit for hearing aids, which is available as a special version for Kids and for Teenagers. Please contact your Hearing Care Professional for additional advice. 26 13.02.2008 15:19:09 Kids_en.indb 27 Accessories 16 Remote control The wireless function of your hearing instruments allows you to use a remote control to change the program and volume of your hearing instruments. For further information about the remote control, contact your Hearing Care Professional or refer to the remote control user guide. X In the event your hearing instruments can be controlled by another person's remote control, return hearing instruments and remote control to your Hearing Care Professional. 27 13.02.2008 15:19:09 Kids_en.indb 28 16 Accessories Tek wireless enhancement MICRORIC TEK P1 P3 P2 P4 P5 Your hearing instruments together with the Tek Connect remote control will allow you to connect your hearing instruments to the growing world of technology. Via a special Bluetooth connection it is possible to receive audio signals from your mobile, your television or your mp3-player. For detailed information and instructions refer to the Tek user guide or ask your Hearing Care Professional. 28 13.02.2008 15:19:09 Kids_en.indb 29 17 Troubleshooting tips Your hearing instruments are extremely reliable device. If a problem should occur, it can usually be corrected quickly. Use these troubleshooting tips to resolve simple issues. Problem Cause Sound is weak Weak or dead battery Earmold clogged Volume too low Instrument emits whistling sound Improper fit in ear Volume too high Clogged with wax or excessive wax in ears Sound is distorted Volume too high Weak battery Instrument emits signal tones Battery compartment not completely closed Weak battery Instrument does not work Instrument is not turned on Battery compartment not completely closed Dead battery Battery polarity reversed Power-on delay is active 29 13.02.2008 15:19:09 Kids_en.indb 30 17 Possible Solution Insert new standard battery Clean earmold Increase volume (with remote control or volume control) Try reinserting the earmold until it fits securely Lower volume (with remote control or volume control) Clean earmold or contact your Hearing Care Professional Lower volume (with remote control or volume control) Replace battery Gently close battery compartment completely Replace battery Turn instrument on Gently close battery compartment completely Replace battery Make sure battery is inserted correctly Wait 12 seconds and check again If you still encounter problems after trying these suggestions, consult your Hearing Care Professional. 30 13.02.2008 15:19:09 Kids_en.indb 31 Technical information 18 Operating frequencies: Fc=3.28 MHz This Class B digital apparatus complies with Canadian ICES003. Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. Siemens Explorer 500 P FCC ID: SGI-WL002BTE IC: 267AB-WL002 This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canady. Operation is subject to the following conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 31 13.02.2008 15:19:09 Kids_en.indb 32 18 Technical information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. 32 13.02.2008 15:19:09 Kids_en.indb 33 19 Disposal information Within the European Union, the marked equipment is covered by "Directive 2002/96/EC of the European Parliament and of the Council of 27 January 2003 on waste electrical and electronical equipment". Amended by "Directive 2003/108/EC" (WEEE). X Recycle your hearing instruments and batteries according to national regulations. For disposal within the EU please send devices to the following address: United Kingdom Malta Ireland Siemens Hearing Instruments Newton Road Crawley RH109TT Charles de Giorgio LTD 39-40 South Street Valetta CMR 01 P.O. Box 374 Howth Junction Business Center Kilbarrack 5 Dublin www.hearing-siemens.com With the CE marking Siemens confirms compliance with the European Directive 93/42/EEC concerning medical devices. 0123 33 13.02.2008 15:19:09 Kids_en.indb 34 20 Your hearing instrument configuration Hearing instrument LEFT RIGHT Model Serial number Battery yes no Power on delay yes no yes no Volume control yes no yes no Push button yes no on off Low battery warning on off on off Volume control limit on off on off Volume control change on off Signal tones Hearing program Description of the hearing program 4/A ePocket Serial number 34 13.02.2008 15:19:10
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