Skidata COX70ITXBC Coder working with 123 kHz and 13.56 MHz keycards User Manual COx70TX

Skidata AG Coder working with 123 kHz and 13.56 MHz keycards COx70TX

Installation Manual

Installation & Maintenance InstructionsCoder Models CO x70 TX, CO x70 TX/BC andCO x70i TX, CO x70i TX/BC
Installation & Maintenance Instructions Coder models COx70TX Page 2 © SKIDATA AG, February 2003 SKIDATA AG Technical Documentation Untersbergstrasse 40 A-5083 Gartenau Telephone +43-(0)6246 888, Telefax +43-(0)06246 8887 Internet http://www.skidata.com e-mail docu@skidata.com Copyright © 2003 by SKIDATA AG. All rights reserved. All information in the following document is protected by copyright law. No part of this document may be reproduced without the written consent of SKI-DATA AG. SKIDATA AG reserves the right to make any changes of specification and other information in this document without further notice. Please note During the compilation of this Technical Documentation, great care has been taken to ensure the accuracy of the information contained in it. However, despite our constant effort to ensure the highest degree of accuracy and comprehensiveness possible, the information provided cannot be guaranteed to be absolutely error-free. Trademarks This documentation may contain representations of registered product or service trademarks owned by SKIDATA AG or third parties, as well as references to proprietary know-how protected by copyright laws or other legal provisions. In any case the intel-lectual property rights remain exclusively with their respective owners. Declaration of Conformity The Coders of the COx70TX product family have been devel-oped, designed and manufactured in accordance with the following EU directives: R&TTE (99/5/EC) Machinery (98/37/EC) 0408 Version February 2003
Coder models COx70TX Installation & Maintenance instructions © SKIDATA AG, February 2003 Page 3 List of EU countries where these Coders may be sold: AT, BE, DE, DK, ES, FI, FR, GB, GR, IE, IT, LU, NL, PT, SE FCC 15.19 : This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause un-desired operation. FCC 15.21 : IMPORTANT: Any changes to or modifications of COx70TX (all variants) unless expressly approved by SKIDATA™, may void theuser's authority to operate this device.
Installation & Maintenance Instructions Coder models COx70TX Page 4 © SKIDATA AG, February 2003 Main Table of Contents 1 Introduction, Safety Requirements 2 Operation & Maintenance Coder models 3 Document Management – Version Table Tab. 1: Document Version Table for Installation & Maintenance Instructions Section Document Pages Version Date 1 Main Table of Contents 4 1.0 17-02-2003 2 Introduction, Safety Requirements 6 1.0 17-02-2003 3 Operation & Maintenance of Coder Models 24 1.0 17-02-2003
Contents 1 1 Contents Version 1.0 4 Pages Copyright 2003 by SKIDATA AG
1 Contents 1.1 Content Page 2 © SKIDATA AG, Version 1.0 1.1 Contents Contents 1 1.1 Contents 2 Introduction, Safety requirements 2 2.1 Contents 2 2.2 About this Documentation 3 2.2.1 Structure of this Document 3 2.3 Typographical Conventions 4 2.3.1 Text 5 2.3.2 Important product safety notice 5 2.4 Safety instructions 5 2.4.1 Danger of injury by rotating parts 5 2.4.2 Environmental conditions 5 2.4.3 Power cord 6 2.4.4 Warranty and liability 6 Operation & Maintenance 3 3.1 Contents 2 3.2 Installation 4 3.2.1 Space Requirements 4 3.2.2 Placement 4 3.2.3 Unpacking and Set-Up 5 3.2.4 Installing a Single-Hopper Module 6 3.2.5 Installing a Triple-Hopper Module 8 3.2.6 Installing the hopper attachment 8 3.3 Coder Components 10 3.4 Safety Notes 12 3.5 Preparing the Coder for usennnn 13 3.5.1 Inserting Cards 13 3.5.2 Connecting the Coder and Power Supply 15 3.5.3 Connection of Coder and CashComputer 15 3.6 Maintenance 16 3.6.1 Removing the Housing Cover 16 3.6.2 Cleaning the Transport Path 17
Contents vvvvc 1 Content 1.1 © SKIDATA AG, Version 1.0 Page 3 3.6.3 Cleaning or replacing the Thermal print head / Barcode Reader 18 3.6.4 Cleaning the Transport Rollers 19 3.6.5 Cleaning the Separating Roller 21 3.7 Troubleshooting 22 3.7.1 Cards are not issued 22 3.7.2 Card stuck in mechanism 22 3.7.3 Cards are not Drawn In 23 3.7.4 Poor Print Quality 23 3.8 Technical characteristics 24 3.8.1 Data Carriers 24 3.8.2 Devices 24
1 Contents 1.1 Content Page 4 © SKIDATA AG, Version 1.0
Introduction, Safety Requirements 2 2 Introduction, Safety Require-ments Version 1.0 6 Pages Copyright 2003 by SKIDATA AG
2 Introduction, Safety Requirements 2.1 Contents Page 2 © SKIDATA AG, Version 1.0 2.1 Contents 2.1 Contents 2 2.2 About this Documentation 3 2.2.1 Structure of this Document 3 2.3 Typographical Conventions 4 2.3.1 Text 4 2.3.2 Important product safety notice 4 2.4 Safety Instructions 5 2.4.1 Danger of injury by rotating parts 5 2.4.2 Environmental conditions 5 2.4.3 Power cord 6 2.4.4 Warranty and liability 6
Introduction, Safety Requirements, 2 About this Documentation 2.2 © SKIDATA AG, Version 1.0 Page 3 2.2 About this Documentation This manual contains a description of the Series CO x70 TX and CO x70 TX/BC as well as the Series CO x70i TX and CO x70i TX/BC coding units, as well as instructions for the correct installation and connection of the device, and details on operation and main-tenance. NOTE: Throughout this documentation, Coder models CO x70 TX (or KeyPrinter), CO x70i TX, CO x70 TX/BC and CO x70i TX/BC are uniformly referred to as “COx70TX”, disregard-ing any distinction between 1-hopper and 3-hopper models. 2.2.1 Structure of this Document Chapter 1 contains the main table of contents of this manual. Chapter 2 (i.e. the chapter you are just reading) provides some general information about this documentation and its use, as well as a number of important safety instructions. In Chapter 3 you will find instructions on how to install and con-nect the coding units, as well as details on its operation and maintenance.
2 Introduction, Safety Requirements 2.3 Typographical Conventions Page 4 © SKIDATA AG, Version 1.0 2.3 Typographical Conventions Text passages which are of particular importance are highlighted by a different layout and special symbols. 2.3.1 Text  Step-by-step instructions and listed items are printed in the form of bulleted lists . . .  . . . just like this one. Important hints and notes are printed in a box. Text passages like this usually caution the user against potential technical damage or health hazards. Boxed messages may also contain special instructions. 2.3.2 Important product safety notice All safety instructions mentioned in this manual must be adhered to when installing or using the Coder COx70TX. Failure to comply with these safety instructions may lead to per-sonal injury and may also cause damage to the coding unit. The following symbols are used throughout this document: Warning against personal injury or technical damage. Information regarding the appropriate use of a device, or im-portant hints, explanations, etc.
Introduction, Safety Requirements, 2 Safety Instructions 2.4 © SKIDATA AG, Version 1.0 Page 5 2.4 Safety Instructions  Coding models of series COx70TX may only be used for their intended purpose as declared by the manufacturer.  Unauthorised modifications of coding units COx70TX or the use of components or ticket stock not approved by SKIDATA may cause personal injury to operating staff or damage the device. The manufacturer will under no circumstances accept any liability for personal injury or device damage resulting from unauthorised device modifications. 2.4.1 Danger of injury by rotating parts Caution – Danger of injury: Coder models COx70TX contain rotating gears and transport rollers, which pose a danger of bruising when moving. Always power off the device before opening the housing for maintenance purposes.  Never reach into the device with your hand while it is running to avoid bruising your fingers.  Persons with long hair should never bend over the device while it is open and running, as the hair may get caught in the gears, causing personal injury. The same applies to lose clothing such as scarfs or ties. 2.4.2 Environmental conditions Warning: Avoid metal objects such as paper clips or screws from dropping inside the device, as these may short out the device or cause mechanical damage. If any metal object does get inside the device, power off the device immediately. In case you are unable to remove the ob-ject without difficulty, please contact your SKIDATA technical support provider. Always protect the device against liquids or rain. If any liquid substance should get inside the device, power off the device immediately and contact a SKIDATA technical support pro-vider.
2 Introduction, Safety Requirements 2.4 Safety Instructions Page 6 © SKIDATA AG, Version 1.0 2.4.3 Power cord Caution: A defective power cord may cause electric shock or fire. In case the mains power cord (i.e., the cord connecting the power supply to an outlet) is damaged or worn, it must be re-placed immediately. 2.4.4 Warranty and liability In the event of damage to person or property, all warranty and li-ability claims shall be excluded if this damage is attributable to one or more of the following:  Inappropriate use of the coding unit  Improper installation of the printer  Irregular or insufficient maintenance  Use of material not approved by SKIDATA  Insufficient training of operating personnel  Unauthorised modifications of the printer or any parts thereof  Disaster situations caused by impact of foreign bodies or force majeure
Operation & Maintenance of Coder models COx70TX (All Versions) 3 3 Operation & Maintenance Coder Models CO x70 TX and CO x70 TX/BC CO x70i TX and CO x70i TX/BC Version 1.0 24 Pages Copyright 2003 by SKIDATA AG
3 Operation & Maintenance of Coder models COx70TX (All Versions) 3.1 Contents Page 2 © SKIDATA AG, Version 1.0 3.1 Contents 3.1 Contents 2 3.2 Installation 3 3.2.1 Space requirements 3 3.2.2 Placement 3 3.2.3 Unpacking and setup 4 3.2.4 Installing a single-hopper module 5 3.2.5 Installing a triple-hopper module 7 3.2.6 Installing the hopper attachment 7 3.3 Coder Components 9 3.4 Safety Notes 11 3.5 Preparing the Coder for use 12 3.5.1 Inserting cards 12 3.5.1.1 Adjusting the hopper attachment 12 3.5.1.2 Filling the card hoppers 13 3.5.2 Connecting the Coder and power adapter 14 3.5.3 Connecting the Coder to the CashComputer 14 3.6 Maintenance 15 3.6.1 Removing the housing cover 15 3.6.2 Cleaning the transport channel 16 3.6.2.1 Printing test cards 16 3.6.3 Cleaning or replacing the thermal print head 17 3.6.4 Cleaning the transport rollers 18 3.6.5 Cleaning the separating roller 20 3.7 Troubleshooting 21 3.7.1 Cards are not issued 21 3.7.2 Card stuck in mechanism 21 3.7.3 Cards are not drawn in 22 3.7.4 Poor print quality 22 3.8 Technical Characteristics 23 3.8.1 Data carriers 23 3.8.2 Devices 23
Operation & Maintenance of Coder models COx70TX (All Versions) 3 Installation 3.2 © SKIDATA AG, Version 1.0 Page 3 3.2 Installation 3.2.1 Space requirements Select a location that provides sufficient space on all sides of the Coder. The operating surface should be at least 580 x 470 mm. 3.2.2 Placement When choosing a space to set up the Coder and power adapter, please note the following: Main unit  The Coder should be set up on a stable, flat surface, such as a desk.  The Coder must be protected from direct sunlight, excessive heat, humidity and dust.  Make sure that all cables are readily accessible for connecting and disconnecting. Fig. 1: Space requirements 465 mm50 mm 50 mm50 mm200 mm580 mmHeight: 250 mmLeave sufficient space for replenishing hoppers
3 Operation & Maintenance of Coder models COx70TX (All Versions) 3.2 Installation Page 4 © SKIDATA AG, Version 1.0  The oder must be easily accessible for operation and maintenance work. Power adapter  Dimensions (mm): W x H x D: 120 x 70 x 240 (110 x 70 x 210)  Make sure that the ventilation slits of the power supply are not obstructed 3.2.3 Unpacking and setup  Grasp the Coder by the carriage with both hands and lift it out of the packaging.  Remove the transport screw at the bottom of the device. Fig. 2: Removing transport screw Transport screwBottom view
Operation & Maintenance of Coder models COx70TX (All Versions) 3 Installation 3.2 © SKIDATA AG, Version 1.0 Page 5 3.2.4 Installing a single-hopper module  Take the hopper unit out of the packaging.  Place the carriage at the base of the coder and slide it in as far as it will go (see Fig. 3: Installing the single-hopper mod-ule).  Secure the carriage to the main unit using the four locking screws (see Fig. 4: Single-hopper module attached to the Coder). Fig. 3: Installing the single-hopper module
3 Operation & Maintenance of Coder models COx70TX (All Versions) 3.2 Installation Page 6 © SKIDATA AG, Version 1.0 Fig. 4: Single-hopper module attached to the Coder
Operation & Maintenance of Coder models COx70TX (All Versions) 3 Installation 3.2 © SKIDATA AG, Version 1.0 Page 7 3.2.5 Installing a triple-hopper module The assembly of the triple-hopper version is the same as de-scribed in section 3.2.4 Installing a single-hopper . However, the 3-hopper attachment additionally requires the car-riage drive motor to be connected to the basic mechanical array.  To do so, hook up the motor cable to the connector on the motor. 3.2.6 Installing the hopper attachment Unpack the plastic hopper attachment and place it carefully onto the drive assembly as shown in Fig. 6. Make sure that the ad-justment dials face forward (towards the Coder). Fig. 5: Motor connector for triple-hopper module
3 Operation & Maintenance of Coder models COx70TX (All Versions) 3.2 Installation Page 8 © SKIDATA AG, Version 1.0 Fig. 6: Installing the hopper attachment
Operation & Maintenance of Coder models COx70TX (All Versions) 3 Coder Components 3.3 © SKIDATA AG, Version 1.0 Page 9 3.3 Coder Components Fig. 7: Components – view of right side, view of left side
3 Operation & Maintenance of Coder models COx70TX (All Versions) 3.3 Coder Components Page 10 © SKIDATA AG, Version 1.0 Fig. 8: Components (inside view)
Operation & Maintenance of Coder models COx70TX (All Versions) 3 Safety Notes 3.4 © SKIDATA AG, Version 1.0 Page 11 3.4 Safety Notes Warning: The Coder is equipped with rotating toothed wheels and transport rollers. Always switch off the Coder before opening the housing cover!  Keep fingers, etc. away from an open Coder when switched on - this can lead to injury, especially pinched fingers.  Be careful of hopper attachment movement – do not place hand between housing and hopper attachment when unit is switched on!  Persons with long hair should never bend over the device to open it while it is powered on (this is to prevent injury resulting from the hair getting caught in the drive mechanism).  Hot thermal print head: CAUTION: When opening the device, never touch the print head while the unit is in operation or shortly afterwards. Doing so may cause serious burns.
3 Operation & Maintenance of Coder models COx70TX (All Versions) 3.5 Preparing the Coder for use Page 12 © SKIDATA AG, Version 1.0 3.5 Preparing the Coder for use 3.5.1 Inserting cards The hopper attachment has three hoppers for three different kinds of blank cards. The thickness of the blank cards depends on the material (cardboard, PVC, etc.). Adjust the card thickness of the hopper before filling. 3.5.1.1 Adjusting the hopper attachment  Remove the hopper attachment from the carriage.  Insert the blank card into the feed-in slot of the appropriate hopper.  Rotate the adjustment wheel clockwise (–) until the card is in position.  Loosen adjustment wheel (+) until the card can be removed easily. Repeat the adjustment process if the cards are not being drawn in properly or when two cards are drawn in simultane-ously. Readjust when switching to a different type of blank card. Fig. 9: Adjusting hopper attachment
Operation & Maintenance of Coder models COx70TX (All Versions) 3 Preparing the Coder for use 3.5 © SKIDATA AG, Version 1.0 Page 13 3.5.1.2 Filling the card hoppers The card hoppers can be filled completely with blank cards. Make sure that sufficient space remains for the weight.  Load card stock into the card hopper. Make sure that cards are inserted properly and are not tilted.  Place the card weight on top of the stack. Single cards can also be fed through the card output slit independent of the control software configuration. Fig. 10: Loading cards
3 Operation & Maintenance of Coder models COx70TX (All Versions) 3.5 Preparing the Coder for use Page 14 © SKIDATA AG, Version 1.0 3.5.2 Connecting the Coder and power adapter The Coder is supplied with operating power by an external power adapter.  Make sure that the Coder is switched off.  Plug the power cord into the Coder and screw in both locking pins.  Attach the cold device connector to the power adapter and plug the power adapter into a shockproof mains socket. 3.5.3 Connecting the Coder to the CashComputer The Coder is equipped with a parallel interface for connection of a Coder cable.  Connect the printer cable to the parallel interface port on the Coder; screw in locking pins.  Plug the other end ofd the cable to the parallel interface port on the CashComputer; screw in locking pins. Fig. 11: Power supply
Operation & Maintenance of Coder models COx70TX (All Versions) 3 Maintenance 3.6 © SKIDATA AG, Version 1.0 Page 15 3.6 Maintenance To ensure optimum operation of the Coder, it should be cleaned as needed at more or less regular intervals, depending on frequency of use.  Switch off Coder before performing maintenance work! Important: Never clean the Coder with solvents or thinners - these substances can damage parts and the housing. As legal regulations prohibit the shipping of flammable liquids, the cleaning kit contains an empty bottle which should be filled with cleaning spirit. Perform the following maintenance tasks:  Clean transport path with cleaning card  Clean or exchange printing head  Clean transport rollers  Clean separating roller 3.6.1 Removing the housing cover  Remove housing cover by lifting it up. Fig. 12: Opening housing
3 Operation & Maintenance of Coder models COx70TX (All Versions) 3.6 Maintenance Page 16 © SKIDATA AG, Version 1.0 3.6.2 Cleaning the transport channel This requires the SKIDATA COx60/COx70 cleaning set: Item number: CPZUBEHÖR4113; The transport path should be cleaned with a cleaning card after printing approximately 2000 cards.  Dampen fleeced side of cleaning card with cleaning fluid; shake off any excess.  Launch cleaning function in CashComputer application  Insert cleaning card (fleeced side up) into Coder from front. Cleaning card will be moved along transport path several times and then expelled.  If desired, check print quality by printing test card – white test cards have been provided in cleaning set. 3.6.2.1 Printing test cards If the Coder cable is not connected, a test card will be printed automatically when the unit is switched on. At first, the unit will try to draw in a card from the front slit. If a card is not inserted within one second, a blank card will be drawn from the card magazine.  Switch off Coder  Disconnect Coder cable  Switch on Coder  Insert test card into front of unit
Operation & Maintenance of Coder models COx70TX (All Versions) 3 Maintenance 3.6 © SKIDATA AG, Version 1.0 Page 17 3.6.3 Cleaning or replacing the thermal print head The thermal print head should be cleaned whenever printing quality becomes unsatisfactory, but at least every 5,000 printing cycles. If cleaning does not improve the printing quality, you should replace the thermal print head. When handling the thermal print head, be careful not to damage the delicate printing line. Deinstalling the thermal print head  Switch off the Coder and disconnect the power cable.  Unplug the print head connection cable.  Push up the thermal print head locking lever.  Remove the thermal print head. Please note: The thermographic elements of the print head are quartz glass coated. Any external physical impact (e.g., rough handling) can damage this coating, making the entire print head unusable.
3 Operation & Maintenance of Coder models COx70TX (All Versions) 3.6 Maintenance Page 18 © SKIDATA AG, Version 1.0  Moisten a soft, lit-free cloth with some cleaning spirit and use it to clean the printing line of the thermal print head. Make sure that no liquid gets on any other part of the print head. Installing the thermal print head  Raise the clamping lever on the print head, then position the print head on the locking pin and adjust and lower clamping lever.  Plug in the print head cable. 3.6.4 Cleaning the transport rollers The transport rollers should be cleaned after printing 5000 cards.  Switch off Coder and disconnect power cable.  Dampen soft, lint-free cloth with small amount of cleaning fluid (provided in cleaning set). Fig. 13: Cleaning the thermal print head
Operation & Maintenance of Coder models COx70TX (All Versions) 3 Maintenance 3.6 © SKIDATA AG, Version 1.0 Page 19  Clean transport rollers while rotating manually with card ejec-tor wheel. Fig. 14: Cleaning transport rollers
3 Operation & Maintenance of Coder models COx70TX (All Versions) 3.6 Maintenance Page 20 © SKIDATA AG, Version 1.0 3.6.5 Cleaning the separating roller The separating roller draws individual cards from a hopper and into the Coder. Dirt reduces the separating roller’s grip and could result in malfunction.  Lift the hopper attachment from card magazine carriage.  Dampen soft, lint-free cloth with small amount of cleaning fluid (provided in cleaning set).  Tilt rocker with separating roller forward.  Clean separating roller while rotating manually with toothed wheel located next to roller. Fig. 15: Cleaning the separating roller
Operation & Maintenance of Coder models COx70TX (All Versions) 3 Troubleshooting 3.7 © SKIDATA AG, Version 1.0 Page 21 3.7 Troubleshooting The following section provides help for diagnosing and eliminating problems. Most problems can be eliminated most efficiently by closely following the steps listed below. Should you be unable to solve problems and require help, please prepare an exact description before contacting our technical support department. 3.7.1 Cards are not issued Cards are not issued; Coder does not respond. Switching off the Coder and then back on will make the card transport unit operational for a short period – this will show whether the Coder is functioning properly.  Printer cable between CashComputer and Coder might be loose at either end - check connection at both ends; tighten safety pins.  Power supply cable might not be plugged in firmly enough - check connection at power supply and socket.  Socket is dead - check by plugging an operational electrical device into socket. 3.7.2 Card stuck in mechanism Cards become stuck in the Coder. Important: Do not use pointed metallic tools to remove a card, as this can damage the Coder’s mechanical and/or electronic components.  The blank cards in the magazine are bent or damp - check the quality of the blank cards and replace them if necessary. To remove a stuck card: Switch off Coder; open housing cover; carefully transport card to ejection slit by turning ejector wheel or pull up and out of unit. Make sure that card is removed in its entirety and pieces do not remain in Coder.
3 Operation & Maintenance of Coder models COx70TX (All Versions) 3.7 Troubleshooting Page 22 © SKIDATA AG, Version 1.0 3.7.3 Cards are not drawn in Cards are not being drawn in from the hopper attachment.  The hopper attachment has not been adjusted properly – take out the hopper attachment and adjust the hopper (see Prepa-ration of Coder)  Separating roller is dirty – remove and clean separating roller (see Maintenance). 3.7.4 Poor print quality The quality of the imprints is unsatisfactory or there are white stripes.  Thermal print head is dirty or defective– remove and clean. If this does not produce satisfactory results, replace thermal print head (see Maintenance).
Operation & Maintenance of Coder models COx70TX (All Versions) 3 Technical Characteristics 3.8 © SKIDATA AG, Version 1.0 Page 23 3.8 Technical Characteristics 3.8.1 Data carriers 3.8.2 Devices * ED: German abbreviation for “operating duration” Tickets KeyCards Coding method: Barcode Contactless Printing type– visual imprint: Thermographic Thermographic Card material: Paper or PVC with thermo-sensitive coating PVC with thermo-sensitive label Card format: ISO ISO Card thickness: 0.4 mm max. 1.0 mm max. Capacity of card magazine Paper: approx. 400 Thermo Re-Write: approx. 160 approx. 160 Tab. 1: Technical data - data carriers KeyPrinter Power supply Power supply 24 VDC 85 – 260 VAC; 47 – 63 Hz. Power consumption max. 200 W 120 W ED=100%; 240 W ED Ê 35%* Operating temperature: 0 – +35 °C -10 – +70 °C Storage temperature: -10 – +70 °C -30 – +85 °C System of protection IP 20 IP 20 Dimensions in mm W x H x D: 365 x 250 x 330 mm W x H x D: 120 x 70 x 240 mm (110 x 70 x 210 mm) Weight 8.2 kg 1.7 kg Tab. 2: Technical data - devices
3 Operation & Maintenance of Coder models COx70TX (All Versions) 3.8 Technical Characteristics Page 24 © SKIDATA AG, Version 1.0

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