Skidata KC370IAUT2 Keycard return machine including RFID User Manual Cover keycardReturnMachine 1
Skidata AG Keycard return machine including RFID Cover keycardReturnMachine 1
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User Manual
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| Document ID | 505877 |
| Application ID | Jp4uTV4QI+EQiYU0Vs12KQ== |
| Document Description | User Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 257.15kB (3214356 bits) |
| Date Submitted | 2005-01-13 00:00:00 |
| Date Available | 2005-01-13 00:00:00 |
| Creation Date | 2005-01-13 14:39:50 |
| Producing Software | Acrobat Distiller 6.0 (Windows) |
| Document Lastmod | 2005-01-13 14:39:50 |
| Document Title | Cover-keycardReturnMachine-1-... |
| Document Creator | PScript5.dll Version 5.2 |
| Document Author: | bebe |
keycard Return Machine KC 370i AUT2 Manual and operational description Manual and operational description Version December 2004 keycard Return Machine SKIDATA AG Technical Documentation Untersbergstrasse 40 A-5083 Gartenau Telephone +43 6246 888 - 0 Telefax +43 6246 888 - 7 Internet http://www.skidata.com e-mail docu@skidata.com Copyright © 2004 by SKIDATA AG. All rights reserved. All information in the following document is protected by copyright law. No part of this document may be reproduced without the written consent of SKIDATA AG. SKIDATA AG reserves the right to make any changes of specification and other information in this document without further notice. Please note During the compilation of this Technical Documentation, great care has been taken to ensure the accuracy of the information contained in it. However, despite our constant effort to ensure the highest degree of accuracy and comprehensiveness possible, the information provided cannot be guaranteed to be absolutely error-free. Trademarks This documentation may contain representations of registered product or service trademarks owned by SKIDATA AG or third parties, as well as references to proprietary know-how protected by copyright laws or other legal provisions. In any case the intellectual property rights remain exclusively with their respective owners. Declaration of Conformity The keycard-Return Machine KC 370i AUT2 has been developed, designed and manufactured in accordance with the following EU directive: R&TTE (1999/5/EC) 0408 Page 2 © SKIDATA AG, December 2004 Manual and operational description Keycard Return Machine FCC 15.19: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC 15.21: IMPORTANT: Any changes to or modifications of keycard Return Machine unless expressly approved by SKIDATA™, may void the user's authority to operate this device. © SKIDATA AG, December 2004 Page 3 Manual and operational description keycard Return Machine Keycard Return Machine Document Management – Version Table Tab. 1: Document Version Table for Installation & Maintenance Instructions Section Document Pages Version Date 1.0 2004-12-07 Page 4 Keycard Return Machine © SKIDATA AG, December 2004 7 Keycard – Return Machine keycard Return Machine 48 Pages Copyright 2004 by SKIDATA AG 7 1.1 Page 2 keycard Return Machine Contents 1.1 Contents 1.1 Contents 1.2 Description 1.3 1.3.1 1.3.2 Operation Returning keycards Returning keycards with remaining credits 1.4 1.4.1 1.4.2 1.4.2.1 1.4.2.2 Service functions Login Service menu Reset Download Firmware 1.5 1.5.1 1.5.2 Info Terminal Searching the event log Key Number 10 11 13 1.6 Dimensions 15 1.7 1.7.1 1.7.2 1.7.2.1 1.7.3 Front View & Description of Components Keycard Return Machine – dimensions Mounting Mounting on wall mounting brackets Mounting on rack stand 16 17 18 18 22 1.8 1.8.1 1.8.2 1.8.3 Power Connections Connecting control board sd412 Strain relief Heater 24 25 26 28 1.9 1.9.1 1.9.2 PC connections Connectors IPC connections (rear) 30 30 31 1.10 1.10.1 1.10.2 1.10.3 1.10.4 Replacing the keycard Container Removing the keycard container Inserting the keycard container Inserting the coin cashbox Removing the coin cashbox 32 32 34 36 37 1.11 Dispenser 38 1.12 1.12.1 1.12.2 Preparing IPC Settings Keyboard rest Swivelling the monitor 43 43 44 © SKIDATA AG, Version 1.0 7 keycard Return Machine 1.1 Contents © SKIDATA AG, Version 1.0 1.13 Replacing the Mechanism 46 1.14 Closing the Bolted-open Door 47 Page 3 7 1.2 keycard Return Machine Description 1.2 Description The keycard Return Machine verifies the keycard inserted by the guest and pays out the pre-defined deposit in coins or banknotes, depending on the machine version. Cash can be refilled by means of easy-to-change cashboxes. The device is controlled through an integrated PC that stores all transactions and device status details. Peripherals such as a mouse, keyboard and swivel-out monitor are provided for easy servicing. The software offers a multi-lingual graphical user interface for easy, efficient control. Networking the keycard Return Machines via Ethernet or modem lines allows for remote maintenance and polling of counters and logs (transaction tracing). If a container needs replacing, the machine can automatically send a message to pre-defined devices (e.g., POS stations). The End-of-Day records are relayed to the DataCentral for inclusion in the overall statistical evaluation. Page 4 © SKIDATA AG, Version 1.0 7 keycard Return Machine 1.3 Operation 1.3 Operation 1.3.1 Returning keycards The following screen message indicates that the keycard Return Machine is fully operational and ready: Fig. 1: Return procedure A keycard may now be inserted into the ticket slot. Once the card has been verified and accepted, the deposit is paid out into the change dish. © SKIDATA AG, Version 1.0 Page 5 7 1.3 keycard Return Machine Operation 1.3.2 Returning keycards with remaining credits When inserted into the front slot of the machine, the keycard is read and verified. Any remaining credits (points, hours, etc.) will be indicated on the screen: Fig. 2: Remaining credits The card holder may then decide whether or not to return the card anyway. Pressing the ‘Yes’ button will initiate the return procedure; pressing the ‘No’ button will abort the procedure and return the card to the holder. Page 6 © SKIDATA AG, Version 1.0 7 keycard Return Machine Service functions 1.4 1.4 Service functions There are two basic ways of accessing the Service menu: 1.4.1 Login Logging on without keyboard When performing simple maintenance tasks such as refilling dispensers or hoppers, it is possible to access the unit using a service card instead of entering a password with the keyboard. Insert the service card into the card slot to bring up the Service menu. Logging on using the keyboard and mouse Press the ‘F10’ function key on the keyboard. This will bring up the following Login dialogue on the screen: Fig. 3: Service Logon Enter a user name and password, then press the Tab key to shift the focus to the ‘Login’ button and press enter (alternatively, just click on the ‘Login’ button after entering the password). © SKIDATA AG, Version 1.0 Page 7 7 1.4 keycard Return Machine Service functions 1.4.2 Service menu The Service menu shows the current status for the following items: keycard: Indicates the number of keycards in the return container Hitting the ‘Empty’ button will set the current keycard filling level back to zero. Dispenser or Hopper: Indicates the number of banknotes or coins, respectively. You may empty the hopper by clicking the ‘Empty’ button. This will cause all coins to be paid out and the coin filling level to be reset. The ‘Empty’ button is not available if a dispenser is used. Info: You may enter a brief descriptive remark here (e.g., name of the current user). When you click the ‘Reset’ button, the message “RESET BY EXTERNAL” will be shown in the Info box. Fig. 4: Service menu Counts may also be entered via keyboard or mouse. Page 8 © SKIDATA AG, Version 1.0 7 keycard Return Machine Service functions 1.4.2.1 1.4 Reset Click the ‘Reset...’ button and hold it for two seconds. This will cause the keycard counter to be reset (i.e., cleared). The dispenser filling level is set to a value pre-defined in the personality firmware. ‘Old’ banknotes must then be taken out and replaced with a new stack. Also, the hopper level is increased by a value pre-defined in the personality firmware (e.g., by the number of coins in a standard roll). Refill the hopper with the pre-defined number of coins. Click the ‘Save’ button (or the control button next to the ‘Save’ icon) to apply the new settings. This will also close the Service menu, and the device will return to its normal operating mode. Hitting the ‘Cancel’ button (this requires use of the keyboard or mouse) you can abort the procedure without applying changed settings. 1.4.2.2 Download Firmware This function, which is only accessible via the keyboard or mouse, lets you download a firmware update for the Return Machine. The current firmware version is indicated in the service window. Selecting the ‘Download Firmware’ button will open a file selection dialogue. Select the file you wish to install. This will cause the file to be downloaded and installed. An indicator bar will show the dowload progress. When the download is finished, the machine will return to its ready state. © SKIDATA AG, Version 1.0 Page 9 7 1.5 keycard Return Machine Info Terminal 1.5 Info Terminal This lets you monitor the current status and operating mode of the keycard Return Machine. This software can be run from any PC with a network connection at the resort. When run, the program first opens a start window showing current system stats: Fig. 5: Information Terminal Status: In Service / Out of Service keycards: Current keycard filling level Dispenser or hopper: Current banknote or coin filling level Page 10 © SKIDATA AG, Version 1.0 7 keycard Return Machine 1.5 Info Terminal 1.5.1 Searching the event log It is possible to restrict the list of log entries to a specific period by specifying dates and times. From – Until Enter a start and end time and date to narrow down the list of log entries. Kind of entries: All: all journal entries Errors Only: Errors that occurred when returning cards (e.g., incorrect residual value, wrong keycard, etc.) Exception Errors: all servicve functions, error messages, Out of Service notifications, etc. Entries per page: Specifies the number of list entries to be displayed per screen page Search Hit the ‘Search’ button to apply the search filter; the list of matching log entries will be displayed on the screen. © SKIDATA AG, Version 1.0 Page 11 7 1.5 keycard Return Machine Info Terminal Fig. 6: Log entries for a specified period Page 12 © SKIDATA AG, Version 1.0 7 keycard Return Machine 1.5 Info Terminal Column 1: The first column contains the line number. The background colour indicates the type of entry. Green: normal operation; entry shows details of read and accepted keycards Orange: error messages Red: exception error messages Columns 2 and 3 Show the date and time of events. Column 4 Contains logged details of relevant system events. Every time a keycard is read or accepted, its serial number is logged. 1.5.2 Key Number On the ‘Key Number’ tab, you can enter a key no. to search the log for matching entries. Enter the number in the ‘Key No.’ input box and hit the ‘Search’ button. Each matching entry will be displayed on a separate page. The number of search results therefore corresponds to the displayed number of pages. You can browse through the results; the list on each page includes the 15 entries preceding the matching entry, and the 15 entries following it. The matching entry is shown in bold lettering. © SKIDATA AG, Version 1.0 Page 13 7 1.5 keycard Return Machine Info Terminal Fig. 7: Information Terminal Page 14 © SKIDATA AG, Version 1.0 7 keycard Return Machine 1.6 Dimensions 1.6 Dimensions Fig. 1: keycard Return Machine – dimensions © SKIDATA AG, Version 1.0 Page 15 7 1.7 keycard Return Machine Front View & Description of Components 1.7 Front View & Description of Components Fig. 2: Frint view 10,4" LCD monitor Softkeys Ticket slot (illuminated) Enclosure lock Change tray (illuminated) Page 16 © SKIDATA AG, Version 1.0 7 keycard Return Machine 1.7 Front View & Description of Components 1.7.1 Keycard Return Machine – dimensions Fig. 3: keycard Return Machine – dimensions © SKIDATA AG, Version 1.0 Page 17 7 1.7 keycard Return Machine Front View & Description of Components 1.7.2 Mounting Important note: The PCBs are equipped with integrated circuits that are sensitive to electrostatic discharges. When performing service or maintenance work on the device, be careful not to touch any of these ICs. Avoid any unnecessary touching of the PCBs. Before proceeding with the installation, check the machine for possible transport damage. Always disconnect the device from the mains supply before working on any of its electrical or mechanical parts. Please note: When mounting the device in a recessed area, ensure a minimum wall clearance of 50 mm on both sides. The device must be protected against rain and snow (e.g., by means of protective roofing). The device must not be exposed to direct sunlight. Note the swivel radius of the door and make the necessary allowances when mounting the unit. Opening the device during rain or snowfalls may cause damage to the electronic components inside. 1.7.2.1 Mounting on wall mounting brackets General notice for wall mounting: The wall mounting brackets may only be mounted on concrete walls. Page 18 © SKIDATA AG, Version 1.0 7 keycard Return Machine 1.7 Front View & Description of Components Fig. 4: Console The distance between the two consoles (hole centres) is 560 mm. Fig. 5: Console Insert 2 anchor dowels (recommended type: HILTI HST M12/50) into the concrete wall, in accordance with manufacturer’s instructions. © SKIDATA AG, Version 1.0 Page 19 7 1.7 keycard Return Machine Front View & Description of Components Attach the consoles to the anchor dowels and fasten them tightly with hexagon nuts and washers. Make sure that the consoled are mounted exactly horizontally. Using a fork lift or with the help of a sufficient number of people, lift the machine onto the consoles. (note that the device weighs approximately 100 kg!) Align the machine so that the mounting holes in its enclosure are concentric with the threaded holes in the consoles. When doing so, make sure that the device is properly secured to avoid personal injury or damage to the device. Screw the supplied four M 16 threaded pins into the consoles, with hexagon sockets facing up and hexagon nuts and washers attached on the other end, as illustrated above. Turn the lower hexagon nuts to adjust the enclosure until it aligns with the surrounding wall and floor surfaces. Place the four upper hexagon nuts and washers on the pins and fasten them. Check again for correct alignment of the enclosure. Important: Avoid drilling dust from getting inside the unit, as electrically conductive particles may cause damage to the components. Fig. 6: Aligning the unit Page 20 © SKIDATA AG, Version 1.0 7 keycard Return Machine Front View & Description of Components 1.7 Steps to be taken after mounting: Checking the Reed swich (Reed magnet) Once you have installed the machine, verify that the Reed is func-tioning correctly when closing the door. In case the switch does not work properly, reset it to its correct position (‘X’) by shifting the trigger magnet. Fig. 7: Reed swich © SKIDATA AG, Version 1.0 Page 21 7 keycard Return Machine 1.7 Front View & Description of Components 1.7.3 Mounting on rack stand Warning notice: The rack stand may only be installed on an appropriate horizontal concrete ground surface. Fig. 8: Mounting on rack stand Secure the rack stand to the concrete floor using anchor dowels. In case the flooring is made from other material, make sure that it is suitable for the weight and expected mechanical force exerted by the device. In case the ground surface is uneven, the rack stand should be mounted onto glue anchors inserted into the ground. Use washers to compensate for slants caused by the unevenness. Using a fork lift or with the help of a sufficient number of people, lift the machine onto the consoles (note that the device weighs around 100 kg!) Align the machine so that the mounting holes in its enclosure are concentric with the threaded holes in the consoles. When Page 22 © SKIDATA AG, Version 1.0 7 keycard Return Machine Front View & Description of Components 1.7 doing so, make sure that the device is properly secured to avoid personal injury or damage to the device. Screw the supplied 4 threaded M 16 pins with hexagon sockets facing up and hexagon nuts and washers attached on the other end into the consoles (see Fig. 6: Aligning the unit). Turn the lower hexagon nuts to adjust the enclosure until it aligns with the surrounding wall and floor surfaces. Place the four upper hexagon nuts and washers on the pins and fasten them. Check again for correct alignment of the enclosure. © SKIDATA AG, Version 1.0 Page 23 7 1.8 keycard Return Machine Power Connections 1.8 Power Connections Power supply: 90 V – 264 V; 47 Hz – 63 Hz Selector switch on power adaptor (version with banknote dispensing function only) Wide-range voltage input (version with coin dispensing function only) Power: 775 W max. Important: Electrical installation and maintenance work may only be carried out by qualified, licensed electricians. Power connections must be hard-wired. Ensure full compliance with all applicable national and international rules and directives regarding electric connections, and all applicable safety regulations. Ensure the following before installing electrical connections: Check for correct supply voltage (120 or 230 VAC) Mains connections must comply with national standards and directives. When using flexible stranded wires, all filaments must be placed inside the terminal clamps; (use wire-end sleeves as necessary) The mains supply line must be fused in accordance with applicable standards. Check the insulation resistance of the cables to make sure it exceeds 0.5 MΩ Cables must be fastened to the mounting the plate by way of strain relief clamps and cable ties. Check the network cables to ensure the proper loop impedance. Measure the resistance of the earth conductor to make sure it is sufficiently low-ohmic. Check the earth wiring of the entire electrical assembly. Important: Always make sure that the unit is disconnected from the mains when working on electrical components. Page 24 © SKIDATA AG, Version 1.0 7 keycard Return Machine 1.8 Power Connections Note: The type and dimension of cables must comply with applicable national regulations in terms of the following: – Mechanical strength – Withstand strength – Cross-section with regard to voltage drop – Current load and short-circuit protection – Heating To connect the cables, you must remove the cover of sd412. 1.8.1 Connecting control board sd412 Fig. 9: Connecting sd412 © SKIDATA AG, Version 1.0 Page 25 7 1.8 keycard Return Machine Power Connections Fig. 10: Correctly inserted wire 1.8.2 Page 26 Strain relief © SKIDATA AG, Version 1.0 7 keycard Return Machine 1.8 Power Connections Fig. 11: Strain relief Stripping connecting wires To prevent short circuits between conductors or between conductors and chassis parts, wires should not be stripped by more than 6 mm (recommended amount). When attaching connecting wires, ensure that the insulation covers the wire up to the metal clamp-in terminals. © SKIDATA AG, Version 1.0 Page 27 7 1.8 keycard Return Machine Power Connections Important: After connecting the wires, check to make sure they are all correctly attached. Note that the torque applied to the terminals must not exceed 0.5 – 0.6 Nm Max. cross-sectional area of conductors: 2.5 mm² / AWG 12 (rigid or flexible) 1.8.3 Heater Important: At ambient temperatures of 5 °C or less the front door must not remain open for longer than 5 minutes (at most). Setting the thermostat The factory setting of the thermostat allows for trouble-free operation under normal operating conditions, without any danger of overheating. However, if it is necessary to adjust the thermostat (e.g., in case of extreme ambient conditions), it should be set so that the machine cannot overheat. Page 28 © SKIDATA AG, Version 1.0 7 keycard Return Machine Power Connections 1.8 Fig. 12: Heater (outdoor installation) Fig. 13: Heater (indoor installation) © SKIDATA AG, Version 1.0 Page 29 7 1.9 keycard Return Machine PC connections 1.9 PC connections 1.9.1 Connectors Fig. 14: Connectors: mechanism; softkey buttons, power supply Fig. 15: Monitor plug-in connector Page 30 © SKIDATA AG, Version 1.0 7 keycard Return Machine PC connections 1.9.2 1.9 IPC connections (rear) Fig. 16: IPC connections © SKIDATA AG, Version 1.0 Page 31 7 1.10 keycard Return Machine Replacing the keycard Container 1.10 Replacing the keycard Container 1.10.1 Removing the keycard container Important: The container can only be removed if the card insert channel is closed. Fig. 17: Removing the keycard container Push the card insert channel down (see illustration). Pull out the container. Page 32 © SKIDATA AG, Version 1.0 7 keycard Return Machine Replacing the keycard Container 1.10 Important: When pulling out the container, remember that it may be quite heavy and may cause injury if not handled properly. © SKIDATA AG, Version 1.0 Page 33 7 1.10 keycard Return Machine Replacing the keycard Container 1.10.2 Inserting the keycard container Fig. 18: Inserting the keycard container Page 34 © SKIDATA AG, Version 1.0 7 keycard Return Machine Replacing the keycard Container 1.10 Press the push-button down and forward, as illustrated (arrows). Close the cover and lock the container, making sure that the card insert channel is completely open and unobstructed. Push the container in as far as it will go. © SKIDATA AG, Version 1.0 Page 35 7 1.10 keycard Return Machine Replacing the keycard Container 1.10.3 Inserting the coin cashbox Important: When pulling out the coin cashbox, remember that it may be quite heavy when full and may cause injury if not handled properly. Fig. 19: Coin cashbox Page 36 © SKIDATA AG, Version 1.0 7 keycard Return Machine Replacing the keycard Container 1.10.4 1.10 Removing the coin cashbox Fig. 20: Removing the coin cashbox © SKIDATA AG, Version 1.0 Page 37 7 1.11 keycard Return Machine Dispenser 1.11 Dispenser Fig. 21:Removing the Dispenser Page 38 © SKIDATA AG, Version 1.0 7 keycard Return Machine Dispenser 1.11 Fig. 22: Dispenser box Status indicator After removal: RED Before inserting: GREEN Opening the Dispenser box Place the box onto the unlockig rail. Push in the box as far as it will go. Open the box by turning the key. © SKIDATA AG, Version 1.0 Page 39 7 1.11 keycard Return Machine Dispenser Fig. 23: Placing the Dispenser on the unlocking rail Page 40 © SKIDATA AG, Version 1.0 7 keycard Return Machine Dispenser 1.11 Fig. 24: Filling the Dispenser box with banknotes © SKIDATA AG, Version 1.0 Page 41 7 1.11 keycard Return Machine Dispenser Fig. 25: Filling the Dispenser box with banknotes Close the cover. The status indicator must switch to GREEN. Important: The Dispenser box can only be inserted when the status indicator shows GREEN. Page 42 © SKIDATA AG, Version 1.0 7 keycard Return Machine Preparing IPC Settings 1.12 Preparing IPC Settings 1.12.1 Keyboard rest 1.12 Fig. 26: Keyboard rest Pull out the keyboard rest and fold it down. Place the keyboard on the rest. © SKIDATA AG, Version 1.0 Page 43 7 1.12 keycard Return Machine Preparing IPC Settings 1.12.2 Swivelling the monitor Fig. 27: Swivelling the monitor Loosen the screw by turning it counterclockwise (see item 1 in the illustration). Swivel out the monitor as indicated (see item 2 in the illustration). Important: Avoid touching the screen surface of the LCD panel, as this may damage the display unit. Page 44 © SKIDATA AG, Version 1.0 7 keycard Return Machine Preparing IPC Settings 1.12 Fig. 28: Monitor, swivelled out © SKIDATA AG, Version 1.0 Page 45 7 1.13 keycard Return Machine Replacing the Mechanism 1.13 Replacing the Mechanism Important: Switch off the device before replacing the mechanism. Remove the two hexagon nuts on the side panel of the mechanism. Fig. 29: Replacing the mechanism Page 46 © SKIDATA AG, Version 1.0 7 keycard Return Machine Closing the Bolted-open Door 1.14 1.14 Closing the Bolted-open Door Fig. 30: Unbolting the open door To close the bolted-open door, lift the locking pin and close the door. © SKIDATA AG, Version 1.0 Page 47 7 1.14 Page 48 keycard Return Machine Closing the Bolted-open Door © SKIDATA AG, Version 1.0
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