SmartLabs SML5010W IPTV Set-top box (STB) User Manual User Guide SML 5010W
SmartLabs LLC IPTV Set-top box (STB) User Guide SML 5010W
User manual
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| Document ID | 3017711 |
| Application ID | JiPvys6aZ3IPVKnlJcf4Iw== |
| Document Description | User manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 306.72kB (3834061 bits) |
| Date Submitted | 2016-06-05 00:00:00 |
| Date Available | 2016-06-05 00:00:00 |
| Creation Date | 2016-05-12 11:19:22 |
| Producing Software | Acrobat Distiller 7.0.5 (Windows) |
| Document Lastmod | 2016-06-02 13:52:41 |
| Document Title | Microsoft Word - User_Guide_SML-5010W |
| Document Creator | PScript5.dll Version 5.2 |
| Document Author: | Administrator |
User manual SML-5010W ©2016 SmartLabs LLC 1 Thank you for choosing us The SML-5010W is a small-form solution, but still high performance set-top box (STB) capable of delivering to your home the exciting world of cutting edge interactive services. This manual contains a description of all possible features and options of SML-5010W, however your device may look slightly different from the one pictured in this document. The packaging and configuration of your device, such as presence or absence of certain connectors, are defined by the service provider. Information about interactive television services available through the set-top box is given by your service provider in a separate manual (not included). 2 Distribution kit SML-5110W set-top box DC adapter 12V 1.2A HDMI cable Remote control (RC) Quick start guide in English 3 Safety and storage Read this manual before using the set-top box (STB). Please, follow the precautions and operating instructions. Do not open or repair the STB by yourself. Improper repair may result in electrical shock or fire. In addition, the STB is removed from the warranty. The STB is intended for the indoors use only, with air temperature from 0°C to 35°C (from 32°F to 95°F) and 30-70% of relative humidity, non-condensing. Use only power supplies listed in the user instructions. Do not use the STB if the power cord is damaged. To reduce the risk of fire or electrical shock, do not expose the STB to dripping or splashing and do not place any objects filled with liquids on or next to the STB. Do not expose the STB to any liquids, rain, steam, moisture or high humidity. Do not expose the STB to direct sun light. Do not place the STB near open fire or heating elements. Do not expose the STB to vibrations or shaking. Do not use the STB in dusty environments. 105318, Russia, Moscow, Shcherbakovskaya str., b. 3. Ph.: (495)645-44-56 page 2 of 9 http://www.smartlabs.tv CONFIDENTIAL If a storm is com ming or if you are not n going to use the e STB for a long tim me, unplug g the powe er cord an nd disconn nect the Ethernet ccable. This s will help to protectt the unit frrom lightning and pow wer line su urges. Batterries (batterry pack or batteries installed) shall not be e exposed to excessive heat su uch as sun nshine, fire e or the like e. The mains plug of o adapter is used to disconnecct device frrom powerr supply. Th he mains plug of adapter shall remain re eadily operrable. When using set-top box with a plasm ma TV, do not n put piccture on pa ause for mo ore than 5 minutes,, due to plasma TV V screen design it could lea ad to display damag ge. The se et-top boxx manufac cturer is not n respon nsible for any dama age caused d in such manner. The so oftware on n your STB B is update ed automa atically. Do o not unplu ug the pow wer cord and do nott disconnecct the Ethe ernet cable e while the e software e is updatin ng. The ST TB manufa acturer is not n liable for f any con nsequence es of incorrect softwa are update e. The manufacture er does no ot guaranttee the ab bsence of interferenc ce with oth her device es. To elim minate posssible interfe erence, inccrease the e distance between the STB and other equipment, or connec ct equipment using a different setup. 4 Indicato ors and slots Fron nt panel Ele ement Purpose Pow wer Green — IPTV STB is switche ed on and operates normally. 105318, Russia, Moscow, Shccherbakovskkaya str., b. 3. 3 Ph.: (495))645-44-56 page 3 off 9 http:///www.smartlabs.tv CONFIDENTIAL indicator Red — IP PTV STB iss in the stand-by mod de. IR receiver The intern nal IR rece eiver is acc cepting sign nals from tthe IR remo ote controll (RC). Thiss element should be in the direct visibility range from m the IR RC, if an external IR R receiver is i not used d. Back panel Ele ement Pu urpose DC C 12V Th he port for a power ad dapter A/V Th he analog audio/video o interface e (compositte + stereo o audio signal) S/P PDIF Op ptical audio o output to audio rece eiver or sp peakers. Output format – PCM or Dolby Digital 5.1 dig gital audio. You can switch the o output mod de from the ap pplication’s menu, if your service provider provides tthis feature HDMI Th he audio/vid deo interfa ace for con nnecting with an HDM MI-compliant device LAN Eth hernet porrt, 10/100/1 1000 Mbps USB US SB 2.0 portt 5 Installation 1. R Remove yo our STB fro om packaging and remove the protective tape. 2. Make sure that the place, whe ere you are installin ng the STB B, meets the followiing re equiremen nts: 105318, Russia, Moscow, Shccherbakovskkaya str., b. 3. 3 Ph.: (495))645-44-56 page 4 off 9 http:///www.smartlabs.tv CONFIDENTIAL o Place STB on a flat surface. o Do not place the STB on slick surfaces, where there is a risk of vibration, fall or other damages of STB. o Do not mount the STB on soft surfaces, like a bed, carpet, etc. Such a surface impedes access for air and normal ventilation of the STB and thereby causes overheating and malfunctioning. o Do not cover the STB. o Do not shield the ventilation holes in the STB’s enclosure located at the top panel of the STB. o When mounting the STB, make sure that there are at least 10 cm of free space at each side of the device. Do not place STB in closed cupboards and caves. o Do not place STB on surfaces, which can heat, for instance, on boosters. o Do not place any things on the device. o To avoid damage of the power adapter’s cable, place the cable so that it is not pressed, pinched or mechanically affected in any way. 3. Make sure that the TV set and the STB are not connected to the power network. Connect the TV set and the STB with the HDMI cable. 4. Connect the Ethernet cable to the STB if you are going to use wired connection to the Internet. If you are going to use Wi-Fi, skip this step. 5. Connect the STB and the TV set to the power network. 6 First start When you switch on the STB for the first time, make sure that the STB is connected to a managed IPTV network. The box will start downloading the latest version of the software. Updating may take a few minutes. Do not disconnect the STB from power supply and from the Internet before the updating is complete. After finishing the STB will reboot automatically. 7 Troubleshooting Problem Possible reason No picture 1. TV is not turned on The screen displays "No signal" 1. STB is not connected to the mains supply. No sound Solution 1. Turn on your TV 1. Connect STB to the mains supply. 2. STB is turned off. 2. Turn STB on by using its remote control. 3. TV is set to the wrong input source. 3. Use TV remote control to select the video input connected to STB. 1. The sound is turned off on TV. 1. Increase the volume on TV by using the TV remote control. 2. The sound is turned off on STB. 2. Increase the volume on STB by using VOL+ button on STB remote 105318, Russia, Moscow, Shcherbakovskaya str., b. 3. Ph.: (495)645-44-56 page 5 of 9 http://www.smartlabs.tv CONFIDENTIAL control. Remote control is 1. Dead battery. 1. Replace the battery with a new not working one. 2. The signal from remote control does not reach 2. Reduce the distance between the STB. remote control and STB. STB turns off periodically 1. Not enough power supply to STB. 1. Connect STB to power adapter included in the supplied package. 2. Overheating. 2. Ensure sufficient air flow to STB — no less than 10 cm (4 inches) of clearance on all sides. If you need further support, please contact your Service Provider. 8 Cleaning 1. 2. 3. 4. 5. Unplug the STB before cleaning. Wipe the STB with a clean dry rag only. Clean the ventilation holes in the STB’s enclosure on a regular basis. You may remove stains from the STB’s surface with a slightly damp cloth. Do not use chemical cleaner, car polish, dissolvent, aerosol, cleaning agents, abrasive powders and materials for cleaning the STB and accessories. 9 Disposal The STB must be disposed separately from household waste. When the STB reaches its end of life, contact local authorities to learn about disposal and recycling options. The correct disposal will help prevent potential negative impact on the environment and human health. 10 Specifications Name: SML-5110W Dimensions (W x D x H): 106.5 x 110.4 x 32.6mm, 130g Power supply: Input: AC 100 - 240V, 1.0A Max, 50Hz - 60Hz Output: DC 12.0V, 1.2A Inputs and outputs: The digital audio/video interface HDMI 1.4a with HDCP 105318, Russia, Moscow, Shcherbakovskaya str., b. 3. Ph.: (495)645-44-56 page 6 of 9 http://www.smartlabs.tv CONFIDENTIAL The CV VBS video o interface + analog stereo audiio interface e (TRRS mini-jack) (tthe cable is i optional)) Ethern net port, 10 0/100/1000 0 Mbps USB 2.0 The po ort for a po ower adaptter DC 12V Resolution su upported on o HDMI : 1080p60 VBS stand dards: PAL L, NTSC Supported CV Supported viideo code ecs: MPEG G-2, MPE EG-4 Part 2, H.263, H.264/MP PEG-4 AV VC, VC-1 Supported au udio code ecs: MPEG G1/2, MP3 3, AAC, AC3, WMA A, FLAC, OGG Vorb bis, by Digital, Dolby Digittal Plus, DTS. Dolb 11 Licensing and certific cation 11.1 1 Copyrig ght Com mpany and product names mentioned in this guide e may be trademark ks, registerred trade emarks orr served marks of the appro opriate righ ht holderss. HDMI, HDCP, MP3 standards are used in th he device on o the app propriate liccenses givven by its right holde ers. Sma artLabs LLC C has the appropriat e licenses to use the ese standards. Man nufactured under lice ense from Dolby Lab boratories. Dolby and d the doub ble-D symbol are trademarks s of Dolby Laboratoriies. The terms HD DMI and HDMI High--Definition Multimedia Interface e, and the e HDMI Lo ogo are trademarkks or registtered trade emarks of HDMI Liccensing LLC in the United Stattes ntries. and other coun Sma artLabs LLC C is able to o change, improve any a producct described d in this gu uide and also the guide itselff without prreliminary notice. © SmartLabs LLC. No part of thiss documen nt can be reprinted, republished without a preliminary agrreement with w SmartL Labs LLC. 11.2 2 EC Dec claration of Confo ormity STB B complies with the re equirementts of the ap pplicable EC E directive es. 105318, Russia, Moscow, Shccherbakovskkaya str., b. 3. 3 Ph.: (495))645-44-56 page 7 off 9 http:///www.smartlabs.tv CONFIDENTIAL 11.3 3 FCC co omplianc ce statem ment This device co omplies witth part 15 of o the FCC C rules. Op peration is subject to the followiing two conditionss: (1) This device ma ay not caus se harmfull interferen nce, and (2 2) this device must accept any interfere ence receiived, includ ding interfe erence tha at may cause undesirred operration. Note e that this equipment t has been tested and d found to comply wiith the limitts for a Cla ass B digital devicce, pursuant to part 15 of the FCC Rule es. These limits are designed to nable prote ection aga ainst harmfful interferrence in a residentia al installatio on. provvide reason This equipmen nt generattes, uses and can radiate rad dio frequen ncy energy y and, if not alled and used in acccordance with w the instructions,, may causse harmfull interferen nce insta to ra adio communications. Howeverr, there is no n guarantee that inte erference will w not occcur in a particular installation n. If this eq quipment does cause e harmful interferenc ce to radio o or televvision rece eption, whicch can be determine ed by turning the equ uipment offf and on, the userr is encourraged to try to corre ect the inte erference by one orr more of the followiing mea asures: Reorie ent or reloccate the recceiving anttenna. Increase the sep paration be etween the equipmen nt and rece eiver. Conne ect the equ uipment into an outlett on a circu uit different from thatt to which the receive er is conne ected. Consu ult the deale er or an exxperienced d radio/TV technician for help. 12 Manufa acture date Man nufacture date is encrrypted in th he serial nu umber on the t device bottom. 9 and 8 digiits to th he right are e the year, 7 and 6 arre the week: Deviice lifetime e is 36 mon nths (3 yea ars) 105318, Russia, Moscow, Shccherbakovskkaya str., b. 3. 3 Ph.: (495))645-44-56 page 8 off 9 http:///www.smartlabs.tv CONFIDENTIAL 13 About the manufacturers Legal entity: SmartLabs LLC. Address: Scherbakovskaya street 3, Moscow, Russia, 105318 Contact information: www.smartlabs.tv Manufacturing plant: Sichuan Changhong Network Technologies Co. LTD Manufacturing plant address: 35, East Mianxing Road, High-Tech Park, Mianyang, Sichuan, China. 14 Warranty The appliance warranty is provided through the service provider. The warranty period and conditions are determined by the service provider. If maintenance or repair is required please contact your service provider. No part of this document shall be considered as warranty. FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -- Reorient or relocate the receiving antenna. -- Increase the separation between the equipment and receiver. -- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -- Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. The distance between user and device should be no less than 20cm page 9 of 9 105318, Russia, Moscow, Shcherbakovskaya str., b. 3. Ph.: (495)645-44-56 http://www.smartlabs.tv CONFIDENTIAL
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