Snap on Diagnostics EEHD301NEW Display Unit User Manual D10 UserManual

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Œ
User Manual
August 2012
EAZ0077L00A Rev. B
Trademarks
Snap-on, ShopStream, and ShopStream Connect, are trademarks of Snap-on Incorporated.
All other marks are trademarks or registered trademarks of their respective holders.
Copyright Information
Š2012 Snap-on Incorporated. All rights reserved.
Disclaimer of Warranties and Limitation of Liabilities
The information, specifications and illustrations in this manual are based on the latest information available at the
time of printing. While the authors have taken due care in the preparation of this manual, nothing contained herein:
• Modifies or alters in any way the standard terms and conditions of the purchase, lease, or rental agreement
under the terms of which the equipment to which this manual relates was acquired.
• Increases in any way the liability to the customer or to third parties.
Snap-on reserves the right to make changes at any time without notice.
IMPORTANT:
Before operating or maintaining this unit, please read this manual carefully paying extra attention to the safety
warnings and precautions.
Visit our websites at:
http://diagnostics.snapon.com (North America)
www1.snapon.com/diagnostics/uk (United Kingdom)
snapontools.com.au (Australia and New Zealand)
For Technical Assistance Call
1-800-424-7226 (North America)
CALL +44 (0) 845 601 4736 (United Kingdom)
E-mail DiagnosticsUKproductsupport@snapon.com (United Kingdom)
For technical assistance in all other markets, contact your selling agent.
ii
Safety Information
For your own safety and the safety of others, and to prevent damage to the equipment and
vehicles upon which it is used, it is important that the accompanying Important Safety Instructions
be read and understood by all persons operating, or coming into contact with, the equipment. We
suggest you store a copy near the unit in sight of the operator.
This product is intended for use by properly trained and skilled professional automotive
technicians. The safety messages presented throughout this manual are reminders to the
operator to exercise extreme care when using this test instrument.
There are many variations in procedures, techniques, tools, and parts for servicing vehicles, as
well as in the skill of the individual doing the work. Because of the vast number of test applications
and variations in the products that can be tested with this instrument, we cannot possibly
anticipate or provide advice or safety messages to cover every situation. It is the responsibility of
the automotive technician to be knowledgeable of the system being tested. It is essential to use
proper service methods and test procedures. It is important to perform tests in an appropriate and
acceptable manner that does not endanger your safety, the safety of others in the work area, the
equipment being used, or the vehicle being tested.
It is assumed that the operator has a thorough understanding of vehicle systems before using this
product. Understanding of these system principles and operating theories is necessary for
competent, safe and accurate use of this instrument.
Before using the equipment, always refer to and follow the safety messages and applicable test
procedures provided by the manufacturer of the vehicle or equipment being tested. Use the
equipment only as described in this manual.
Read, understand and follow all safety messages and instructions in this manual, the
accompanying Important Safety Instructions, and on the test equipment.
Safety Message Conventions
Safety messages are provided to help prevent personal injury and equipment damage. All safety
messages are introduced by a signal word indicating the hazard level.
 '$1*( 5
Indicates an imminently hazardous situation which, if not avoided, will result in death or serious
injury to the operator or to bystanders.
 :$51 ,1*
Indicates a potentially hazardous situation which, if not avoided, could result in death or serious
injury to the operator or to bystanders.
 &$87,21
Indicates a potentially hazardous situation which, if not avoided, may result in moderate or minor
injury to the operator or to bystanders.
iii
Safety Information
Important Safety Instructions
Safety messages contain three different type styles.
• Normal type states the hazard.
• Bold type states how to avoid the hazard.
• Italic type states the possible consequences of not avoiding the hazard.
An icon, when present, gives a graphical description of the potential hazard.
Example:
 :$51 ,1*
Risk of unexpected vehicle movement.
• Block drive wheels before performing a test with engine running.
A moving vehicle can cause injury.
Important Safety Instructions
For a complete list of safety messages, refer to the accompanying Important Safety Instructions.
SAVE THESE INSTRUCTIONS
iv
Contents
Safety Information ..................................................................................................................... iii
Contents ....................................................................................................................................... i
Chapter 1: Using This Manual ................................................................................................... 1
Conventions.................................................................................................................................. 1
Bold Text ................................................................................................................................ 1
Symbols ................................................................................................................................. 1
Terminology ........................................................................................................................... 1
Notes and Important Messages ............................................................................................. 2
Hyperlinks .............................................................................................................................. 2
Procedures............................................................................................................................. 2
Chapter 2: Introduction.............................................................................................................. 3
Display Device............................................................................................................................. 3
Functional Description ........................................................................................................... 3
Technical Specifications ........................................................................................................ 5
Power Sources....................................................................................................................... 6
Scan Module................................................................................................................................. 7
Functional description ............................................................................................................ 7
Technical Specifications ........................................................................................................ 8
Power Sources....................................................................................................................... 8
Scope Multimeter Module............................................................................................................. 9
Functional Description ........................................................................................................... 9
Technical Specifications ...................................................................................................... 10
Power Sources..................................................................................................................... 10
Chapter 3: Getting Started....................................................................................................... 11
Powering Up ............................................................................................................................... 11
Module Buttons .................................................................................................................... 11
Toolbar ................................................................................................................................. 13
Windows Toolbar ................................................................................................................. 16
Powering Down .......................................................................................................................... 17
Emergency Shutdown .......................................................................................................... 17
Chapter 4: Navigation .............................................................................................................. 18
Controls and Features ................................................................................................................ 18
Control Buttons .................................................................................................................... 18
LEDs .................................................................................................................................... 19
The Stand ........................................................................................................................... 19
Camera Operation ...................................................................................................................... 19
Chapter 5: Scanner Operations............................................................................................... 21
Getting Started ........................................................................................................................... 21
The Demonstration Program................................................................................................ 21
Disconnecting the Diagnostic Platform From a Vehicle ....................................................... 22
Contents
Vehicle Identification................................................................................................................... 23
Alternative Vehicle Identification .......................................................................................... 25
Connecting to a Vehicle.............................................................................................................. 26
Cables .................................................................................................................................. 26
No Communication Message ............................................................................................... 27
Navigation................................................................................................................................... 27
Scanner Screen Layout ....................................................................................................... 27
Screen Messages ................................................................................................................ 30
Making Selections ................................................................................................................ 30
Operations .................................................................................................................................. 30
Data Display......................................................................................................................... 32
Codes Menu......................................................................................................................... 36
Functional Tests................................................................................................................... 39
Generic Functions ................................................................................................................ 40
Troubleshooter ..................................................................................................................... 41
Scanner Toolbar Operations ................................................................................................ 42
Exiting the Scanner .................................................................................................................... 48
Downloading Firmware............................................................................................................... 49
Chapter 6: OBD Direct Operations.......................................................................................... 52
OBD Health Check ..................................................................................................................... 52
Global OBD II Code Check .................................................................................................. 53
Global OBD II Clear Codes .................................................................................................. 54
Readiness Monitors ............................................................................................................. 54
MIL Status ............................................................................................................................ 54
OBD Diagnose............................................................................................................................ 55
Start Communication ........................................................................................................... 55
Select Communication Protocol ........................................................................................... 58
Connector Information ......................................................................................................... 59
Chapter 7: Component Test Operations ................................................................................ 60
Vehicle Identification................................................................................................................... 60
Creating a Favorites List ...................................................................................................... 61
Identifying a Test Vehicle ..................................................................................................... 62
Operations .................................................................................................................................. 64
Component Information ....................................................................................................... 64
Tests .................................................................................................................................... 65
Chapter 8: Scope Multimeter Operations............................................................................... 69
Remote Scope Multimeter Setup................................................................................................ 69
Getting Started ........................................................................................................................... 70
Capabilities .......................................................................................................................... 71
Leads, Probes and Adapters ............................................................................................... 72
Navigation................................................................................................................................... 75
Screen Layout ...................................................................................................................... 75
Making Selections ................................................................................................................ 79
Operations .................................................................................................................................. 79
Starting the Scope and Multimeter....................................................................................... 79
Scope and Multimeter Setup................................................................................................ 81
ii
Contents
Chapter 9: Ask-a-Tech Operations ......................................................................................... 93
Ask-a-Tech Tips ......................................................................................................................... 93
Launching Ask-a-Tech................................................................................................................ 94
Ask-a-Tech Home Page ............................................................................................................. 94
Ask-a-Tech Pulse................................................................................................................. 95
What Do You Want To Do? ................................................................................................. 96
Chapter 10: Information Operations ..................................................................................... 100
Chapter 11: Vehicle History Operations............................................................................... 101
Screen Layout .......................................................................................................................... 101
Vehicle History Main Body ................................................................................................. 101
Vehicle History Toolbar ...................................................................................................... 102
Chapter 12: Data Manager Operations ................................................................................. 106
Screen Layout .......................................................................................................................... 106
Navigation................................................................................................................................. 107
Operations ................................................................................................................................ 107
My Data.............................................................................................................................. 107
Up ...................................................................................................................................... 108
Open .................................................................................................................................. 108
New .................................................................................................................................... 108
Delete................................................................................................................................. 109
Rename ............................................................................................................................. 110
Save ................................................................................................................................... 111
Properties........................................................................................................................... 111
More ................................................................................................................................... 112
Saved File Structure ................................................................................................................. 112
Chapter 13: Help Operations ................................................................................................. 113
Using the Help Toolbar............................................................................................................. 113
Chapter 14: System Settings Operations............................................................................. 114
Paired Devices ......................................................................................................................... 114
Pairing the Scan Module .................................................................................................... 115
Shop Information ...................................................................................................................... 116
Chapter 15: Maintenance ....................................................................................................... 118
Display Device.......................................................................................................................... 118
Cleaning the Touch Screen ............................................................................................... 118
Calibrating the Touch Screen ............................................................................................ 118
Cleaning and Inspecting the Display Device...................................................................... 121
Battery Service................................................................................................................... 121
Operating System Restore................................................................................................. 124
Scan Module............................................................................................................................. 125
Cleaning and Inspecting the Scan Module ........................................................................ 125
Replacing the Protective Handgrip..................................................................................... 125
Software License Agreement, North America ..................................................................... 126
Index ........................................................................................................................................ 131
iii
Chapter 1
Using This Manual
This manual contains tool usage instructions.
Some illustrations shown in this manual may contain modules and optional equipment that are not
included on your system. Contact your sales representative for availability of other modules and
optional equipment.
1.1 Conventions
The following conventions are used.
1.1.1 Bold Text
Bold emphasis is used to highlight selectable items such as buttons and menu options.
Example:
• Press the OK button.
1.1.2 Symbols
Different types of arrows are used. The “greater than” arrow (>) indicates an abbreviated set of
selection instructions.
Example:
• Select Utilities > Tool Setup > Date.
The example statement abbreviates the following procedure:
1. Navigate to the Utilities screen.
2. Highlight the Tool Setup submenu.
3. Highlight the Date option from the submenu.
4. Press OK to confirm the selection.
The solid arrows (, , , ) refer to the four directions of the directional arrow keys.
Example:
• Press the down  arrow.
1.1.3 Terminology
The term “select” means highlighting a button or menu item and pressing the Accept, OK, Yes, or
other similar button to confirm the selection.
Example:
• Select Reset.
Using This Manual
Conventions
The above statement abbreviates the following procedure:
1. Navigate to and highlight the Reset selection.
2. Press the OK, or similar, button.
1.1.4 Notes and Important Messages
The following messages are used.
Notes
A NOTE provides helpful information such as additional explanations, tips, and comments.
Example:
NOTE:
For additional information refer to...
Important
IMPORTANT indicates a situation which, if not avoided, may result in damage to the test
equipment or vehicle.
Example:
IMPORTANT:
Do not disconnect the data cable while the Scanner is communicating with the ECM.
1.1.5 Hyperlinks
Hyperlinks, or links, that take you to other related articles, procedures, and illustrations are
available in electronic documents. Blue colored text indicates a selectable hyperlink.
Example:
IMPORTANT:
Read all applicable Safety Information before using this tool!
1.1.6 Procedures
An arrow icon indicates a procedure.
Example:
To change screen views:
1. Select the View button.
The dropdown menu displays.
2. Select an option from the menu.
The screen layout changes to the format selected.
Introduction
Chapter 2
The Diagnostic Platform is a specialized personal automotive diagnostic solution that combines
information with test instrumentation to help you diagnose symptoms, codes, and complaints
quickly and efficiently. There are three main components to the system:
• Display Device—the central processor and monitor for the system
• Scan Module—the device for accessing vehicle data
• Scope Multimeter Module—the device for sampling circuits and signals
This manual describes the construction and operation of these three devices and how they work
together to deliver diagnostic solutions.
2.1 Display Device
2.1.1 Functional Description
 


1— Audio Speaker
2— Power Indicator LED (light emitting diode)
3— Microphone
4— Hard Drive Activity LED
5— Directional Buttons; left (), right (), up (), down ()
6— S Button (special functions)
7— Enter Button
8— Camera (shutter) Button
9— Virtual Keyboard Button
10—Brightness Button
11—Power Button
Figure 2-1 Model D10 front view
Introduction
Display Device
/HIW6LGHRI8QLW
1— Hinged Cover
2— USB (universal serial bus) Ports (2)
3— Head Phone Jack
4— Microphone Jack
5— DC Power Supply Input Port
Figure 2-2 Model D10 side view
1— Kennsington Lock (standard security device connection, device not included)
2— Battery Compartment Cover
3— Collapsible Stand (closed)
4— Camera Lens
Figure 2-3 Model D10 back view
Introduction
Display Device
2.1.2 Technical Specifications
Processor:
Intel Atom Z530P 1.6GHz
Operating System
Microsoft Windows Embedded Standard SP3
Touch Screen
Resistive Touch Panel
Display:
10.2 inch diagonal, LCD TFT
1024 x 600 resolution WSVGA
16 bit color
Battery:
Lithium Ion Smart Battery Pack
Approximate 4 hour run time
Approximate 4 hour charge time (with or without unit operating)
DC Jack Operating Voltage
10V to 32V DC
Communications:
802.11 b/g/n Wireless
Bluetooth 2.1 + EDR
Dimensions:
Width:
13.23 inches
336.1 mm
Height:
8.07 inches
205 mm
Depth:
2.41 inches
61.3 mm
Weight (including battery pack and Scope Multimeter Module):
5.1 lbs.
2.31 kg
Weight (including battery pack, without Scope Multimeter Module):
4.5 lbs.
2.04 kg
Introduction
Display Device
Operating Temperature Range (ambient):
At 0 to 90% relative humidity (non-condensing)
32 to 113°F
0 to 45°C
Storage Temperature (ambient):
At 0 to 70% relative humidity (non-condensing)
–4 to 140°F
–20 to 60°C
Environmental Conditions:
This product is intended for indoor use only
This product is rated for Pollution Degree 2 (normal conditions)
Power Supply:
Supply Rating; 19 VDC. 3.42A
2.1.3 Power Sources
Your Display Device can receive power from any of the following sources:
•
•
•
•
Internal Battery Pack
AC/DC Power Supply
Vehicle Power
Docking Cradle (Optional)
Internal Battery Pack
The display unit can be powered from the internal rechargeable battery. A fully charged standard
battery provides sufficient power for about 4.5 hours of continuous operation. A LED on the front
of the unit indicates the battery state of charge.
AC/DC Power Supply
The display unit can be powered from a wall socket using the AC/DC power supply. The AC/DC
power supply also powers the internal battery pack charging process.
Vehicle Power
The display unit can be powered from a standard 12-volt power port on the test vehicle through a
direct cable connection. The vehicle power cable connects to the DC power supply port on the left
side of the display unit.
Docking Cradle (Optional)
The display unit can be powered and operated when installed on the optional docking cradle. The
docking cradle also powers the internal battery pack charging process and allows USB
connectivity for attaching peripherals. Contact your sale representative for additional details.
Introduction
Scan Module
2.2 Scan Module
2.2.1 Functional description
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7RS
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)URQW
1— Data cable connector
2— Memory card port (remove protective hand grip for access)
3— Bluetooth LED (green)
4— Communication issue LED (red)
5— Vehicle power LED (green)
6— Universal serial bus (USB) port (remove protective hand grip for access)
Figure 2-4 Scan Module
Wireless Communication
The Scan Module is a wireless communications device that transmits vehicle data to the display
device without a physical connection. The working range of the transmitter is about 30 feet
(9.14 m). A signal lost due to moving out of range automatically restores itself when the display
unit is brought closer to the Scan Module. The Scanner sounds a tone and the Display Device
shows a warning message when the signal is lost.
Introduction
Scan Module
2.2.2 Technical Specifications
Dimensions:
Length:
8.04 inches
204.3 mm
Height:
3.82 inches
97 mm
Depth:
1.66 inches
42.1 mm
Weight (including protective hand grip):
0.9 lbs.
0.408 kg
Communications:
Bluetooth 2.0 Class 1
USB Power:
5V @ 500mA
Data Cable Connector Power:
8V to 32V, Maximum 12 Watts
Operating Temperature Range (ambient):
At 0 to 90% relative humidity (non-condensing)
32 to 113°F
0 to 45°C
Storage Temperature (ambient):
At 0 to 70% relative humidity (non-condensing)
–4 to 140°F
–20 to 60°C
Environmental Conditions:
This product is intended for indoor use only
This product is rated for Pollution Degree 2 (normal conditions)
2.2.3 Power Sources
The Scan Module operates on 12V or 24V vehicle power, which it receives through the data cable
connector. The unit powers on whenever it is connected to an OBD-II/EOBD compliant data link
connector (DLC). For non OBD-II/EOBD compliant vehicles, the unit can be powered from a
suitable power port on the test vehicle using the auxiliary power cable supplied with your kit.
Introduction
Scope Multimeter Module
2.3 Scope Multimeter Module
2.3.1 Functional Description
 :$51,1*
 &$87,21
5,6.2)(;3/26,21
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7+,6(48,30(17+$6,17(51$/$5&+,1*2563$5.,1*3$576
'2127(;326(72)/$00$%/(9$3256
/2&$7(7+,6(48,30(17$7/($67PP ,1&+(6
$%29(7+()/225
(;3/26,2125)/$0(&$1&$86(,1-85<
5,6.2)(/(&75,&$/6+2&.
'21275(029(&29(5 25%$&. 
1286(56(59,&$%/(3$576,16,'(
5()(56(59,&,1*7248$/,),('6(59,&(3(56211(/
(/(&75,&$/6+2&.&$1&$86(,1-85<
1— Common (Ground) Port
2— Channel 1 Port
3— Channel 2 Port
4— Channel 3 Port
5— Channel 4 Port
6— Auxiliary Port (not visible in illustration)
7— USB Port (under protective cover)
8— Display Device Connection
Figure 2-5 Scope Multimeter Module, removed from Display Device
Remote Operation
The Scope Multimeter Module installs into the Display Device and is held in place by a lock tab.
Depress the lock tab and the Scope Multimeter Module is easily removed from the Display Device.
A USB cable (supplied with your kit) can then be used to connect the Scope Multimeter Module to
the Display Device. Now, you can continue to remotely monitor circuit activity while moving the
Display Device around the vehicle.
Introduction
Scope Multimeter Module
2.3.2 Technical Specifications
Dimensions:
Length:
6.75 inches
171.5 mm
Height:
5.1 inches
129.5 mm
Depth:
0.89 inches
22.6 mm
Weight (including protective hand grip):
0.66 lbs.
0.30 kg
Operating Temperature Range (ambient):
At 0 to 90% relative humidity (non-condensing)
32 to 113°F
0 to 45°C
Storage Temperature (ambient):
At 0 to 70% relative humidity (non-condensing)
–4 to 140°F
–20 to 60°C
Environmental Conditions:
This product is intended for indoor use only
This product is rated for Pollution Degree 2 (normal conditions)
2.3.3 Power Sources
The Scope Multimeter Module operates on USB power (5V @ 500mA) supplied by the Display
Device. Power is provided either through direct connection to the Display Device, or through a
USB cable when the Scope Multimeter Module is separated from the Display Device.
10
Chapter 3
Getting Started
Make sure the Display Device has a charged battery or is connected to an AC/DC power supply
(see Power Sources on page 8). It is highly recommended to back up personal and saved data to
a USB mass storage device on a regular basis to prevent loss in the event of system corruption or
hard disk drive failure.
3.1 Powering Up
Press the Display Device Power button to switch the unit on. The system boots up, then opens the
Home screen (Figure 3-1).
1. Module Buttons
2. Toolbar
3. Windows Toolbar
Figure 3-1 Sample Home screen
3.1.1 Module Buttons
The Module buttons configure the Display Device for the type of test to be performed. Table 3-1 on
page 12 gives brief descriptions of the available Module buttons, which operations are available
depends upon the individual configuration of your system. Use the stylus or your finger tip to select
from the Module buttons.
11
Getting Started
Powering Up
Table 3-1 Module buttons
Name
Description
Button
Scanner
Configures the unit to operate as a scan
tool. See Scanner Operations on page 21.
OBD Direct
Allows you to perform generic OBD-II or
EOBD system tests without identifying the
specific vehicle. See OBD Direct
Operations on page 52.
Component Test
Opens a diagnostic database of specific
tests for the identified vehicle. See
Component Test Operations on page 60.
Scope Multimeter
Configures the unit to operate as a lab
scope, graphing multimeter, or digital
multimeter. See Scope Multimeter
Operations on page 69.
Ask-a-Tech
Launches the Ask-a-Tech website. See
Ask-a-Tech Operations on page 93.
Information
Provides the information needed to make
repairs once you have made your
diagnosis. The linked program varies by
region. See Information Operations on
page 100.
Vehicle History
Identifies the test vehicle and organizes and
manages work in progress and service
records. See Vehicle History Operations on
page 101.
Data Manager
Opens the organization system for saved
data files. See Data Manager Operations on
page 106.
Help
Opens the on-line help for the system. See
Help Operations on page 113.
System Settings
Establishes and manages wireless
connections to peripheral devices, such as
the Scan Module. See System Settings
Operations on page 114.
Exit
Closes the diagnostic Platform software and
returns the display to the Windows desktop.
See Powering Down on page 17.
12
Getting Started
Powering Up
3.1.2 Toolbar
Operation of the buttons located on the toolbar are described in the table below:
Table 3-2 Module buttons
Name
Description
Button
Home
Touching this button returns you to the
Home screen from any test.
Windows Toolbar
Touching this button opens and closes the
standard Windows toolbars at the top and
bottom of the screen.
Menu
Touching this button opens a menu that
provides information and basic operations
and features for the current screen.
Change Vehicle
The currently identified vehicle is shown to
the right of the buttons, touching allows you
to change the identified test vehicle.
View Record
Touching the button opens an editable
worksheet of vehicle records.
Indicates the wireless connectivity status of
the Scan Module.
Hardware Status
Indicates the wireless connectivity status of
the Scope Multimeter.
Menu Button Options
The Menu button on the Toolbar at the base of the display screen opens a list of basic operations
and features. Menu options vary by module and may include:
• Safety Information—opens the Important Safety Instructions document, which should be
read and understood prior to using the Diagnostic Platform.
•
•
•
•
File—allows you to print or save the data being viewed.
Edit—allows you to configure alarms when viewing Scanner data.
Setup—allows you to adjust tool settings.
Help—allows you to view supporting documentation.
Selecting a menu item opens a submenu of choices, and some submenus also open an additional
menu. A right arrowhead () indicates additional choices are available. Touch an item to select it.
File
Use to print or save a copy of the data currently being viewed. Selecting opens a submenu:
• Save—available from the Scan Module, opens an additional submenu with these options:
– Screenshot—saves a graphic image of the current screen
– Collected Data—saves a recording of all the data currently in the buffer plus the number
of frames designated after the trigger event (see Properties on page 44).
13
Getting Started
Powering Up
• Print—available from the Scan Module, opens an additional submenu with these options:
– Screen—sends the current screen image to a printer.
– Troubleshooter—prints the full text of the troubleshooter topic shown in the main body.
• Print Article—available from the Component Test module, has one of the following results:
– If connected to a printer, the file is sent to the printer.
– If not connected to a printer, the article is saved as a .xps file, which can be retrieved,
moved, or copied and printed at a later time.
• Print Preview—available from the Component Test module, displays how the selected article
will appear when printed.
• Page Setup—available from the Component Test module, opens a dialog box that allows you
to adjust the format (orientation and margins) of the pages to be printed.
Selecting a print option opens a standard Windows Print dialog box, which allows you to print or
save the file.
Edit
This Scan Module option performs the same function as the Alarms button on the Scanner
Toolbar. (For more information refer to Alarms on page 43).
Setup
This Scan Module option allows you to adjust tool settings to your personal preferences. Selecting
Tools opens a submenu that includes the following:
•
•
•
•
Graph Properties
Unit Setup
Download Firmware
Display BEN
Graph Properties
Selecting opens the General Graph Properties dialog box, which is similar to what is available
from the Properties button on the Scanner Toolbar (see Properties on page 44). Changes made
here apply to all of the graphs. Graph properties options allow you to:
•
•
•
•
Change the background and plot colors of the graphs.
Switch graph grid lines on and off.
Adjust how much data is captured after a triggering event.
Adjust the sweep time of the graphs.
Unit Setup
Selecting opens a dialog box that allows you to choose between US customary or metric units of
measure for temperature, vehicle speed, and pressure readings.
To change the units setup:
1. From the Toolbar select Setup > Unit Setup.
The Setup dialog box opens to the Units tab (Figure 3-2).
14
Getting Started
Powering Up
2. Tap the values to select each item, the “radio knob” indicates the selected setting.
3. Tap Back or Exit to close the dialog box and apply the changes.
Figure 3-2 Sample view options
Table 3-3 Scan tool units of measurement
Default
Setting
Vacuum
(manifold pressure)
kPa (kilopascal)
Option
inHg (inches of mercury)
mmHg (millimeters of mercury)
psi (pounds per square inch)
Pressure
kPa (kilopascal)
bar (atmosphere)
kg/cm2 (kilograms per
centimeter squared)
Temperature
°C (degrees Celsius)
°F (degrees Fahrenheit)
Vehicle Speed
kph (kilometers per hour)
mph (miles per hour)
Download Firmware
This option is used to update the firmware on your Display Device. For firmware information,
contact your sales representative or Customer Care. While downloading the firmware, do not
interrupt the download process. Connection interruption may result in damage to the unit.
NOTE:
It is recommended to connect the unit to an AC power source when downloading firmware.
Display BEN
This option shows the BEN of the currently identified vehicle in the Scanner toolbar. The BEN is a
unique identifier that is used internally for data coordination and communication.
15
Getting Started
Powering Up
Help
A variety of utilities and additional resources are available through the Help menu. Menu options
vary by module and may include:
•
•
•
•
•
•
User Manual
Version Info
Activation Status
User’s Manuals
About Component Test
About Scanner
User Manual
This option opens this document, which provides overall navigation and operation information for
the Diagnostic Platform.
Version Info
This option opens a window showing the version of the software and a copy of the Software
License Agreement. Tap OK to close the window.
Activation Status
This option opens a dialog box with version and licensing details for the system, and activation
status for the Display device and all other modules.
User’s Manuals
This Scan Module option opens a submenu of support documentation, such as vehicle
communication software manuals. These manuals provide connection and test information for
specific vehicles. Selecting a menu item opens a printable PDF version of the document in a
separate window.
About Component Test
This option opens a dialog box that contains software version and details, copyright data, and
other specific details about the Component Test module.
About Scanner
This option opens a dialog box that contains software version and details, copyright data, and
other specific details about the Scan Module.
3.1.3 Windows Toolbar
This is the standard Windows toolbar. Your Display Device is a fully functional personal computer
based on the Windows Embedded Standard operating system. Refer to Microsoft documentation
for additional information.
16
Getting Started
Powering Down
3.2 Powering Down
All vehicle communication must be terminated before shutting down the Display Device. A
warning message displays if you attempt to shut down while the Scan Module is communicating
with the vehicle. Forcing a shut down while communicating may lead to ECM problems on some
vehicles. Exit the Scan Module before powering down.
To power down the Display Device:
1. Navigate to the Home screen.
2. Select the Exit button.
3. From the Windows desktop, open the Windows Start menu.
4. Select Turn Off Computer.
5. Select Turn Off in the dialog box.
The open programs close and the power switches off.
3.2.1 Emergency Shutdown
In case of emergency, press and hold the Power button for 5 seconds to force a shutdown.
17
Navigation
Chapter 4
This chapter discusses how to use the hardware controls and features for the Display Device.
There are no external controls on the Scan Module or Scope Multimeter Module, They can only be
operated when used in conjunction with the Display Device.
4.1 Controls and Features
The external controls on the Display Device are simple because most operations are controlled
through the touch screen. Touch screen navigation is menu driven, which allows you to quickly
locate the test, procedure, or data that you need through a series of choices and questions.
Detailed descriptions of the menu structures are found in the chapters for the various modules.
The following sections describe the external controls and features of the display device.
4.1.1 Control Buttons
Name and location of control buttons:
Table 4-1 Display Device control buttons
Name
Description
Button
S Button
A function button that provides a shortcut for
capturing a screen image.
Directional Buttons
Moves the cursor or highlight on the display
screen up, down, right, or left.
Enter Button
Selects a highlighted item or returns the display
to the previous screen.
Camera Button
Operates the built-in camera. Press once to
open the application. The button then acts as a
shutter to take a photograph of what is visible
on the screen.
Keyboard Button
Opens or closes the virtual keyboard.
Brightness Button
Increases the screen backlighting in seven
incremental steps, then returns to the lowest
setting and repeats.
Power Button
Turns the unit on and off.
All other tool operations are controlled through the touch screen.
18
Navigation
Camera Operation
4.1.2 LEDs
There are two light-emitting diodes (LEDs) on the front face of the device (see Figure 2-1 on
page 3 for locations):
• Power Indicator LED—this device uses three colors to show the battery and power status as
follows:
– Green indicates a either a battery with a full, or nearly full, charge or DC power
– Orange indicates a battery that is charging. An orange LED that fades on and off at three
second intervals indicates the unit is in Standby mode.
– Red indicates a low battery (15% of capacity or less).
• Hard Drive Activity LED—illuminates when the central processing unit (CPU) is reading or
writing to the hard disk drive (HDD).
4.1.3 The Stand
The built-in stand extends from the back of the unit to allow hands-free viewing. The stand clips
into the unit for storage and pivots out so the display is at a 45 degree angle when in use.
4.2 Camera Operation
A single press of the Camera button on the front of the Display Device activates the camera. With
the camera active, the touch screen becomes the view finder and is also used for reviewing
photographs that are taken. Buttons on the touch screen are used to operate the camera. The
buttons change depending on what camera function is active:
Table 4-2 Camera buttons (part 1 of 2)
Name
Description
Button
Photo
Acts as a shutter to take a photograph of what is
visible in the view finder, which is the left-hand
portion of the screen.
Gallery
Opens a thumbnail gallery of recently taken
pictures.
Exit
Closes the camera application and returns to
the previous screen.
OK
Displays after a picture is taken. Selecting
saves the photograph and returns to the view
finder.
Delete
Displays after a picture is taken and in Gallery
mode. Selecting discards the photograph and
returns to the previous screen.
19
Navigation
Camera Operation
Table 4-2 Camera buttons (part 2 of 2)
Name
Description
Button
Back
Displays in Gallery mode. Selecting returns to
the previously viewed screen.
Previous
Displays in Gallery mode. Selecting opens the
picture prior to the current image in the gallery.
Next
Displays in Gallery mode. Selecting opens the
picture after to the current image in the gallery.
To use the camera:
1. Press the Camera button.
The camera screen opens and the Camera button now controls the shutter.
2. Focus the image to be captured in the view finder.
3. Press the Camera button, or tap the Photo button.
The view finder now shows the captured picture.
4. Select OK to save the image, or Delete to delete it.
The view finder is live and the Camera button is the shutter, repeat steps 2, 3, and 4 to take
additional pictures.
5. Select Exit from the live view to close the camera application.
Photographs are stored on the hard drive and can be retrieved from the desktop by selecting
My Documents > ShopStream > Camera Folder.
20
Chapter 5
Scanner Operations
The Scanner allows you to establish a data link to the electronic control systems of the vehicle
being serviced to retrieve diagnostic trouble codes (DTCs), view live data parameters, and
perform tests. The Scanner can access the electronic control module (ECM) for various vehicle
control systems such as engine, transmission, antilock brake system (ABS) and more.
Scanner testing requires connecting the Scan Module to the test vehicle using the data cable and
test adapters. On screen instructions tell you how to connect the Scan Module, additional
connection information can be found in the appropriate vehicle communication software manual
for the test vehicle, which is available through the Help menu.
5.1 Getting Started
Prior to first use of the Scan Module the unit must be paired with the Display Device to establish a
wireless communication link. Refer to Pairing the Scan Module on page 115 for details.
A demonstration program allows you to become familiar with Scanner operations and testing
without being connected to an actual vehicle.
5.1.1 The Demonstration Program
The Scanner demonstration program allows you to become familiar with many of the test
capabilities without connecting to a vehicle. Sample data and mock test results help you learn the
menus and basic operations.
The Scan Module must be paired with the display device to use the demonstration program. See
Pairing the Scan Module on page 115 for details. Both the Scan Module and the display device
must be powered on.
To start the demonstration program:
1. From the Home screen, tap the Scanner icon.
The manufacturer menu displays. This menu includes all makes that are covered by any of the
Diagnostic Platform modules, not just those for which Scanner information is available. There
is also a Demonstration button included in the list.
2. Tap the Demonstration button.
21
Scanner Operations
Getting Started
Figure 5-1 Sample demonstration selection
A screen with two choices now displays:
– US Domestic—contains actual data captured while driving a 2001 Chevrolet Tahoe. Look
for the throttle position (TP) sensor dropout while analyzing the data in Graphing mode.
– OBD Training Mode—provides simulated data for an OBD-II/EOBD vehicle that allows
you to access any of the standard functions.
3. Select either option and a confirmation message displays.
4. Select Ok to load the selected database.
5. Follow the on-screen instructions and select as needed until the Systems menu displays.
6. Select from any of the systems listed, then select from the submenus.
IMPORTANT:
Do not connect a vehicle to the Scan Module while in the Demonstration mode.
5.1.2 Disconnecting the Diagnostic Platform From a Vehicle
When disconnecting the Diagnostic Platform from the vehicle, make sure the Scanner software is
not communicating with the vehicle.
To exit Scanner and disconnect from a vehicle:
1. From a codes or data display screen, tap the Exit button on the upper toolbar.
Figure 5-2 Sample upper toolbar Exit button
The screen goes to the codes or data menu.
2. Tap the Back button on the upper toolbar.
22
Scanner Operations
Vehicle Identification
Figure 5-3 Sample upper toolbar Back button
The screen goes to the system menu.
3. Tap the Back button on the upper toolbar.
A “stopping communication” briefly displays followed by the systems menu.
4. Tap the Change Vehicle button on the Toolbar.
Figure 5-4 Sample Toolbar Change Vehicle button
The vehicle description on the toolbar should now read “No Active Vehicle”.
5. Tap the Home button on the Toolbar.
Figure 5-5 Sample Toolbar Home button
The Home screen displays.
6. Disconnect the test adapter from the vehicle connector.
NOTE:
Damage to the electronic control module (ECM) of the vehicle can occur if communication is
disrupted. Ensure that the vehicle communication cable is properly connected at all times during
testing. Exit all active tests before removing the test cable or powering down.
5.2 Vehicle Identification
The Scanner information presented is provided by a direct link to the ECM of the test vehicle.
Therefore, certain attributes of the test vehicle must be entered into the Diagnostic Platform so
that the data displays correctly. Vehicle identification information is carried over if you enter the
Scan Module either from the Component Test module or from one of the records stored in the
Vehicle History module. However, you may need to enter additional attributes in some instances.
The vehicle identification sequence is menu driven, you simply follow the screen prompts and
make a series of choices. Each selection you make advances to the next screen. A Back button
in the upper left corner of the screen returns you to the previous screen. Exact procedures may
vary somewhat by vehicle.
To identify a vehicle for Scanner testing:
1. Tap the Scanner module button from the Home screen.
A list of manufactures displays (Figure 5-6).
23
Scanner Operations
Vehicle Identification
Figure 5-6 Sample manufacturer list
2. Select the manufacturer of the test vehicle from the list.
A model year menu displays.
NOTE:
You can limit the number of manufacturers that appear on the list by selecting Configure Favorites
from the toolbar. See Creating a Favorites List on page 61 for details.
3. Select the year of the test vehicle from the menu.
A list of vehicle types or models displays. Several selections may be required to identify the
vehicle type and model, follow the screen prompts and enter the required information.
A confirmation dialog box displays once all the required data has been entered (Figure 5-7).
Figure 5-7 Sample confirmation dialog box
24
Scanner Operations
Vehicle Identification
4. From the Confirm vehicle details dialog box, select:
a. OK to continue.
b. Cancel to return to the engine list.
When Yes is selected a list of systems available for testing on the identified vehicle displays.
5. Select a test to continue (Figure 5-8).
Figure 5-8 Sample available tests list
The identification sequence is now complete, refer to Navigation on page 27 for details on how to
navigate through the Scanner data and Operations on page 30 for information on how to perform
tests.
NOTE:
If you return to the Home screen and select Component Test, Information, or another module the
vehicle identification entered here is carried over. However, additional information may be needed
in some instances.
5.2.1 Alternative Vehicle Identification
Occasionally, you may identify a test vehicle that the Scanner does not recognize, the database
does not support, or has some unique characteristics that prevent it from communicating with the
Scanner through the normal channels. In these instances, a menu of alternate choices that allow
you to establish communication with the vehicle by other means displays. In addition to being able
to identify a different manufacturer, the following alternatives are available:
• OBDII/EOBD—allows you to perform generic OBD-II or EOBD tests, see OBD Direct
Operations on page 52 for additional information.
• System ID Modes—allows you to begin the vehicle identification by first selecting the system
to be tested. Selecting opens a menu of manufacturers that support this mode.
• Select by Database—allows you to begin the vehicle identification by first selecting which
manufacturer database to load. Selecting opens a menu of available databases.
25
Scanner Operations
Connecting to a Vehicle
5.3 Connecting to a Vehicle
Make a selection from the systems available for testing list and instructions for connecting the
Scanner to the vehicle with the data cable display on the screen (Figure 5-9).
Figure 5-9 Sample vehicle connection message
5.3.1 Cables
One of two data cables, one for OBD-II/EOBD compliant vehicles and one for non-OBD-II/EOBD
models, are used to connect the Scan Module to the test vehicle. The 26-pin end of either cable
attaches to the data cable port on the Scan Module and is secured with two captive screws. The
16-pin end of the OBD-II cable plugs directly into the data link connector (DLC) of the test vehicle.
The 15-pin end of the non-OBD-II cable attaches to a cable adapter and is secured with captive
screws, the adapter then plugs into the diagnostic connector on the test vehicle.
A replaceable 7.5 amp blade-type fuse is installed in the vehicle connector end of the cable to
protect the unit from high circuit voltage and current. A green LED, also on the vehicle connector
end of the cable, illuminates whenever there is power supplied to the cable. An LED that fails to
illuminate indicates either a problem on the vehicle power circuit or a blown data cable fuse.
All OBD-II/EOBD vehicles have vehicle battery power (B+) available on the DLC, so the Scan
Module should power on as soon as the cable is connected to the vehicle. The auxiliary power
cable supplies power for testing models that do not have B+ available on the diagnostic connector.
An OBD-I Data Cable and adapters (optional in some markets) are required for testing models that
are not OBD-II or EOBD compliant.
The large end of the auxiliary power cable plugs into the vehicle accessory port. The small end of
the cable fits into a power port built into the side of the cable adapter. An in-line fuse on the
auxiliary cable provides circuit protection.
On-screen instructions on the display device screen tell you which cable, and adapter if needed,
to use once a test vehicle has been identified. The screen message also includes the location of
the vehicle diagnostic connector. Follow the on-screen instructions for connecting to the vehicle.
26
Scanner Operations
Navigation
5.3.2 No Communication Message
If the Scanner is unable to establish a communications link, a “no communications” message
displays. A “no communication” message, means the Scan Module and the vehicle control
module cannot communicate with each other for some reason.
The following conditions cause a “no communication” message to display:
•
•
•
•
•
•
•
The Scanner is unable to establish a communication link with the vehicle.
You selected a system for testing that the vehicle is not equipped with (such as ABS).
There is a loose connection.
There is a blown vehicle fuse.
There is a wiring fault on the vehicle, or in the data cable or adapter.
There is a circuit fault in the data cable, Personality Key, or adapter.
Incorrect vehicle identification was entered.
Refer to the Vehicle Communication Software manuals for manufacturer-specific problems.
5.4 Navigation
This section describes how to navigate the Scanner interface and select scanner tests.
5.4.1 Scanner Screen Layout
The Scanner screens typically include three sections (Figure 5-10):
1— Scanner Toolbar
2— Main Body
3— Data Buffer Toolbar
Figure 5-10 Scanner screen layout
27
Scanner Operations
Navigation
Scanner Toolbar
The Scanner toolbar contains a number of buttons that allow you to configure the displayed data
and to exit. The table below provides a brief explanation of the Scanner toolbar button operations:
Table 5-1 Scanner toolbar buttons
Name
Description
Button
Exit
Closes the current test and returns you
to the menu.
Back
When available, returns to the
previously viewed screen.
Custom
Allows you to select which parameters
are displayed on the screen.
Alarms
Allows you to set an alarm on certain
data parameters when the signal goes
above or below the alarm setting.
Properties
Allows you to adjust the display
characteristics for all of the data
screens.
Graph View
Allows you to simultaneously view up
to 16 data graphs at a time.
Save
Saves a copy of the current frame of
data that can be viewed on the tool or
in ShopStream Connect.
Print
Opens a standard Windows Print
dialog box for saving a print copy of the
current frame of data.
More
Opens a dropdown menu of the
additional options shown below.
Scale
Switches the scale values, displayed
along the left-hand side of the graphs,
on and off.
Sweep
Switches the sweep values, displayed
at the base of the graphs, on and off.
Main Body
The main body of the screen varies depending on the stage of operation. The main body can show
vehicle identification selections, the main menu, test data, instructions, troubleshooting
information, controls, and other diagnostic information.
28
Scanner Operations
Navigation
Data Buffer Toolbar
Whenever communication is established with a vehicle, the Scanner continuously records data
transmitted by the ECM in the data buffer. The toolbar below the main body of the screen contains
the buttons for navigating the buffered data (Table 5-2).
Table 5-2 Data buffer toolbar buttons
Name
Description
Button
Go To Start
Moves to the first frame in the data buffer
Pause
Suspends data capture and changes to show the
Play button
Play
Starts or resumes data capture and changes to show
the Pause button
Go To End
Moves to the last frame in the data buffer
Clear
Erases data in the data buffer
Step Back
Moves to the previous frame in the data buffer
Frame Counter
Indicates the data buffer frame currently displayed
Step Forward
Moves to the next frame in the data buffer
Snapshot
Arms the software to take a snapshot of vehicle data
Zoom In
Increases the magnification by decreasing the sweep
of the graph
Zoom Out
Decreases the magnification by increasing the
sweep of the graph
Use the slider in the middle of the toolbar to quickly move through paused data.
Figure 5-11 Sample data buffer slider
29
Scanner Operations
Operations
5.4.2 Screen Messages
Screen messages appear when additional input is needed before proceeding. There are three
types of on-screen messages, confirmations, warnings, and errors.
Confirmation Messages
Confirmation messages inform you when you are about to perform an action that cannot be
reversed or when an action has been initiated and your confirmation is needed to continue.
When a user-response is not required to continue, the message displays briefly before
automatically disappearing.
Warning Messages
Warning messages inform you when completing the selected action may result in an irreversible
change or loss of data.
Error Messages
Error messages inform you when a system or procedural error has occurred. Examples of
possible errors include a disconnected cable or a peripheral, such as a printer, is powered off.
5.4.3 Making Selections
The Scanner software is a menu driven program that presents a series of choices one at a time.
As you select from a menu, the next menu in the series displays. Each selection narrows the focus
and leads to the desired test. Use your fingertip or the stylus to make menu selections.
5.5 Operations
The Scanner allows you to establish a data link to the electronic control systems of the vehicle
being serviced in order to view live data parameters and perform tests. You can use selected
functional tests, get troubleshooting tips, and access vehicle-specific trouble codes for various
vehicle control systems such as engine, transmission, antilock brake system (ABS) and more.
The Scanner has two main functions:
1. Scanner—provides access to Vehicle Communication Software functions such as reading
codes, viewing data, and performing functional tests.
2. Fast-Track Troubleshooter—provides the diagnostic power of Fast-Track Troubleshooter, a
database of experience based information developed by master technicians.
After a system is selected and the Scanner establishes communication with the vehicle, a
Scanner Main menu, which lists available tests, displays.
30
Scanner Operations
Operations
Figure 5-12 Sample Scanner Main menu
Main menu options vary slightly by year, make, and model. The main menu may include:
• Data Display— displays data parameter information from the vehicle control module.
Selecting may open a submenu of viewing options.
• Codes Menu—displays diagnostic trouble code (DTC) records from the vehicle control
module. Selecting may open a submenu of viewing options.
• Clear Codes—erases DTC records and other data from the ECM. This selection is found on
a Codes submenu for some models.
• Functional Tests—provides specific subsystem and component tests. The tests vary
depending on the manufacturer and model.
• Actuator Tests—similar to functional tests, checks the operation of certain actuators, such as
solenoid valves and relays.
• Memory Resets—allows you to reprogram adaptive values for certain components after
making repairs. Selecting opens a submenu. These options are found on the Functional Tests
Menu for some models.
• System Tests—provides specific subsystem testing. Performing these tests is similar to
functional tests.
• Generic Functions—lets you access certain available Generic OBD II functions from a
proprietary menu (1996 and newer vehicles only).
• Troubleshooter—provides step-by-step procedures, integrating parameter data and
retrieving trouble codes when appropriate, for specific symptoms of the identified vehicle.
To perform a Scanner test
1. Launch the Scanner—Tap Scanner on the Home screen.
2. Identify the vehicle—Identify the test vehicle by selecting from the menu options.
3. Select the system—Select the system to be tested from the systems menu.
4. Connect the data cable to the vehicle—Follow the on-screen connection instructions to
connect the Scan Module to the test vehicle.
5. Select a test from the Scanner main menu—Select the desired test.
31
Scanner Operations
Operations
5.5.1 Data Display
Depending upon the test vehicle, this selection may appear as Data, Data Display, Data Only,
Data (No Codes), or something similar. All are similar. Selecting has one of the following results:
• A submenu of data viewing choices displays.
• Vehicle data displays.
A submenu displays when more than one data viewing mode is available on the identified vehicle.
On some models, the engine must be started or cranked before data can be displayed. For these
models, a “Waiting to Communicate” message displays if the engine was not cranked or started.
Data Screens
When a Data selection is made, the screen displays the data list for the selected module.The
items available for any control module vary from one vehicle to another.
Data is presented in a 2-column format. An abbreviated parameter name is at the left of each
column and its value is at the right edge of the column. Parameters display in the order that they
are transmitted by the ECM, so expect variation between vehicles.
Gesture scrolling allows you to quickly move through the data list. Simply touch the screen and
drag your finger up or down to reposition the parameters being displayed. Position bars
momentarily appear to the right of each column indicate the position of the current screen in
relation to the entire list as you scroll. Each column of parameters scrolls independently of the
other column. Figure 5-13 shows a typical data screen.
1— Graph button
2— Parameter name
3— Parameter value
Figure 5-13 Sample data screen
32
Scanner Operations
Operations
Data Graphs
Tap the Graph button to open a data graph for that parameter (Figure 5-14). Selecting a
parameter for graph view moves it to the top of the list. Tap the Graph button again to close the
graph for that parameter and return to a data list view.
Figure 5-14 Sample graph view
The icons that display on each data graph allow you configure settings for the selected graph only:
Table 5-3 Data graph icon operations
Name
Description
Button
Expand/Collapse
Tap to expand the graph to fill the entire screen, tap
again to collapse the graph to the standard view.
Graph Properties
Tap to open the Graph Properties dialog box, which
allows you to set triggers for recording a snapshot
and to adjust the scale.
Triggers
Triggers establish threshold values, an upper limit and a lower limit, for recording a data snapshot.
A snapshot allows you to closely evaluate conditions that caused the triggering event.
When a snapshot is taken, the Scanner captures additional data after the trigger point is detected,
data collection pauses, and the buffered information is automatically saved as a movie. This gives
you a complete picture of what was happening before the fact, what occurred at the trigger point,
and what happened after the fact.
Data collection is paused following a trigger event. Select the Play button to resume viewing live
data. A vertical line now appears on each of the data graphs to indicate the triggering point. The
trigger line on the parameter that triggered the snapshot is a different color than those on the other
graphs. This makes it easy to determine which parameter caused the trigger when triggers are set
for multiple parameters.
33
Scanner Operations
Operations
To adjust the amount of data collected after a trigger:
1. Tap the Properties button on the Scanner toolbar to open the dialog box.
2. Highlight one of the Samples After Trigger options:
3. Tap the Accept button to close the dialog box.
NOTE:
You can also adjust the amount of data collected after a triggering event using the Properties
button on the Scanner toolbar. See Properties on page 44 for additional information.
To set triggers and record a snapshot:
1. Tap the Graph Properties icon on the parameter graph you wish to set triggers on.
The Graph Properties dialog box opens.
2. From the Graph Properties dialog box, tap Triggers On.
A check mark appears in the box and the minimum and maximum fields activate
(Figure 5-15).
Figure 5-15 Sample Graph Properties dialog box
3. Tap either Max: (maximum) or Min: (minimum) to activate that field and open the keyboard.
4. Type the desired trigger value into the field.
5. Tap the other field and enter a trigger value, then close the virtual keyboard.
6. Tap Save to close the dialog box.
Trigger lines (blue for upper and red for lower) display on the selected parameter graph.
The area between the upper and lower trigger lines establishes the triggering condition. Once
the snapshot is armed, any data points that register outside of the set trigger conditions
initiates a snapshot. The Scanner continues to record the preset amount of data after the
trigger and includes it in the snapshot.
7. Tap Snapshot on the Data Buffer Toolbar to arm the snapshot.
The Snapshot button changes color to indicate it has been armed (Figure 5-16).
34
Scanner Operations
Operations
Figure 5-16 Sample armed Snapshot button
Once all of the data is compiled, data collection pauses and the information is saved as a
movie. A confirmation screen displays to let you know the name automatically assigned to the
saved file and where to locate it.
Figure 5-17 Sample saved movie confirmation screen
8. Select OK to close the confirmation screen.
9. Tap the Play button on the toolbar to resume viewing live data.
NOTE:
Selecting an armed Snapshot button disarms it.
Scale
Scale adjusts the upper and lower values displayed on the vertical axis of a data graph. Two scale
modes are available; auto scale and manual scale. Auto scale, which is the default setting,
automatically adjusts the graph scale based upon the minimum and maximum values transmitted
by the ECM. Manual scale allows you to set the minimum and maximum values.
To manually set the scale on a graph:
1. Tap the Graph Properties icon to open the dialog box for the graph you wish to scale.
2. From the Graph Properties dialog box, tap Auto Scale On.
35
Scanner Operations
Operations
Figure 5-18 Sample manual scale selection
The check mark is cleared from the box and the minimum and maximum fields activate
3. Tap either Max: (maximum) or Min: (minimum) to activate that field and open the keyboard.
4. Type the desired scale value into the field.
5. Tap the other field and enter a value, then close the virtual keyboard.
6. Tap Save to close the dialog box.
The dialog box closes and the parameter scale is now at the set values.
Using Zoom
The zoom options on the Data Buffer toolbar allow you to change the magnification level of the
sweep when viewing data graphs. Use the Zoom In (+) button to increase magnification, and the
Zoom Out (–) button to decrease magnification.
5.5.2 Codes Menu
This selection may appear as Codes, Codes Menu, Codes Only, codes (No Data), or something
similar on the menu. Selecting opens a list of data parameter viewing options that may include:
•
•
•
•
Display Codes
Clear Codes
Freeze Frame/Failure Records
DTC Status
Display Codes
Selecting opens either a list of diagnostic trouble codes (DTCs) stored in the selected electronic
control module (ECM), or a submenu of DTC viewing options. Submenu options include:
• Trouble Code Information—opens a list of codes in ECM memory
36
Scanner Operations
Operations
• History Codes—opens a list codes whose symptoms are not currently present. History codes
indicate an intermittently occurring problem.
• Failed This Ignition—opens a list of codes that set during the current ignition cycle.
• MIL SVS or Message Requested—displays ECM requests to light the malfunction indicator
lamp (MIL) or service vehicle soon (SVS) lamp, or display a driver information alert.
• Last Test Failed—displays a complete list of failed tests.
• Test Failed Since Code Cleared—displays a list tests that failed since the last time codes
were cleared from ECM memory.
A code list includes the DTC, a brief description, and an information button that opens a dropdown
menu of hyperlinks to sources of more detailed information about the code module (Figure 5-19).
Figure 5-19 Sample code list
Selecting the information button on the right side of the code field opens the dropdown menu:
Table 5-4 Code dropdown menu options
Name
Description
Icon
Ask-a-Tech
Links to the Ask-a-Tech website with the active code in the search
field. Select search to get information about the code. See Ask-aTech Operations on page 93 for additional information.
Information
Links to the Information module, which may vary depending upon
the region and what options are available on your system. See
Information Operations on page 100 for additional information.
Clear Codes
The Scanner clears trouble codes from the control module memory on some vehicles. If this
function is not available on the test vehicle, Clear Codes does not appear as a menu option.
To clear codes:
1. Select Clear Codes from the Codes Menu.
37
Scanner Operations
Operations
A confirmation message displays.
2. Make sure any conditions shown on the confirmation message are met, then select Yes.
A “codes cleared” message displays once the operation is complete.
3. Select Continue to return to the Codes Menu.
Freeze Frame/Failure Records
This selection displays the DTC that was set, along with corresponding data, when the ECM
commanded the malfunction indicator lamp (MIL) to turn on.
DTC Status
This selection allows you to view the records of a particular DTC.
To check DTC status
1. Select DTC Status from the Codes Menu.
The DTC Status entry field displays and the virtual keyboard opens (Figure 5-20).
Figure 5-20 Sample DTC Status entry field
2. Use the virtual keyboard to enter the characters of the DTC.
3. Tap the virtual keyboard Backspace button if needed to erase a character.
4. Tap the virtual keyboard Return key once all the code characters are entered.
The DTC status report displays (Figure 5-21).
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Scanner Operations
Operations
Figure 5-21 Sample DTC status report
5. Tap Exit to return to the DTC status entry screen.
6. Tap Exit again to return to the Codes menu.
5.5.3 Functional Tests
The Functional Tests selection is used to access vehicle-specific subsystem and component
tests. Available tests vary by manufacturer, year, and model, and only the available tests display
in the menu.
There are four general types of functional test operations:
• Information Tests—are read-only tests, like selecting “VIN” from a Functional Tests menu to
display the VIN of the identified vehicle.
• Toggle Tests—switch a component, such as a solenoid, relay, or switch, between two
operating states.
• Variable Control Tests—command a certain value for a system or component, such as
varying the spark timing in 1° increments or the EGR valve duty cycle in 10% increments.
• Reset Tests—reset the adaptive, or learned, values that are stored in the control module.
Selecting Functional Tests opens a menu of test options that varies by make and model. Selecting
a menu option either activates the test or opens a submenu of additional choices. Follow all
screen instructions while performing tests. How and what information is presented on the screen
varies according to the type of test being performed.
Some toggle and variable control tests display functional test controls at the top of the screen with
data stream information below (Figure 5-22).
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Scanner Operations
Operations
Figure 5-22 Sample functional test controls
Functional test controls allow you manipulate the test signal as shown in Table 5-5.
Table 5-5 Functional test control buttons
Name
Description
Button
Test
Activates the test.
Return
Moves focus back to the data list.
Change List
Allows you to switch data lists.
Custom
Allows you to select which parameters display during
the functional test.
Minus
Switches an item to low or off, or incrementally
reduces a variable signal.
Plus
Switches an item to high or on, or incrementally
increases a variable signal.
5.5.4 Generic Functions
The Generic Functions selection opens a menu of available OBD-II/EOBD functions on 1996
and newer vehicles. For additional information on generic function refer to the Global OBD Vehicle
Communications Software Manual. Menu options typically include:
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Scanner Operations
•
•
•
•
•
•
•
•
•
Operations
Readiness Monitors—displays the status of the OBD-II/EOBD required monitors
($02) Freeze Frame—displays data stored in ECM memory when a DTC is set
($05) Oxygen Sensor Monitoring—displays on-board oxygen sensor monitoring test results
($06) Non-Continuous Monitors—displays the status of system monitors
($08) Request Control of On-Board System—establishes bidirectional ECM communication
($09) Calibration Identification—displays the ECM calibration identification numbers
($09) Calibration Verification Number—displays the ECM calibration
($09) In-Use Performance Tracking—displays a monitoring conditions report
($09) Vehicle Identification Number—displays the VIN
Refer to the Global OBD Vehicle Communications Software Manual for additional information.
5.5.5 Troubleshooter
Fast-TrackÂŽ Troubleshooter is a database of experience-based information of validated
real-world repair strategies that have been compiled by top-notch technicians since 1988. The
Troubleshooter system simplifies the diagnosis process, as it contains information on virtually all
common diagnostic trouble code (DTC) problems and driveability symptoms for most vehicles
covered by the vehicle communication software.
Troubleshooter information is organized into a series of diagnostic tips that are designed to quickly
lead you to the root cause of a particular problem. The tips are vehicle-specific, which means only
tips that relate to the identified vehicle are presented.
Troubleshooter appears in a Scanner menu only if tips are available for the system selected on the
identified vehicle. Selecting opens a Troubleshooter Menu that typically includes:
• Code Tips—provides detailed information on setting conditions, testing, and interpreting test
results for specific codes.
• Symptom Tips—provides diagnostic tests and procedures based on vehicle operation.
• Time Savers—provides supplemental information, such as firing order and #1 cylinder
location, that may be needed to make a diagnosis.
• Common Problems—provides advice and remedies for certain “pattern failures” that have
been experienced on vehicles of the same model.
• Tests and Procedures—explains how to perform certain tests on the specific test vehicle.
Some tips provide specifications and installation information as well.
• Fast-Track Data Scan (Normal Values)—contains information and guidelines on how to
quickly validate data readings for certain sensors and actuators, live data values are provided
for comparison.
Certain live data parameter values display directly within the tip when performing Troubleshooter
tests and procedures. A tip may also contain a hyperlink to a Troubleshooter Reference, another
test or procedure, or a supplemental operation, such as Clear Codes. Hyperlinks are shown in
blue, and tapping them opens the link. Troubleshooter References open in a separate window.
(Figure 5-23).
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Scanner Operations
Operations
1— Live data values
2— Hyperlink
Figure 5-23 Sample data values within a Troubleshooter tip
5.5.6 Scanner Toolbar Operations
The Scanner toolbar is used to configure certain aspects of the displayed data and to exit. The
following sections explain how to use the toolbar.
Custom
The Custom button on the Scanner Toolbar is used to determine which specific parameters
display. Minimizing the number of parameters on the data list allows you to focus on any
suspicious or symptom-specific data parameters. You can add or remove most parameters from
the list. Any parameter that has a lock icon next to it cannot be removed from the list.
IMPORTANT:
Limiting the number of parameters to display only those that apply to a particular situation allows
for a faster refresh rate of the data. A smaller data lists also reduces the amount of memory used
for saved files.
To create a custom data list:
1. Select Custom on the Scanner Toolbar.
The parameter selection dialog box with all of the parameters selected opens (Figure 5-24).
2. Tap the Deselect All button to clear the highlights from the screen.
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Scanner Operations
Operations
Figure 5-24 Sample custom configuration screen
3. Create a custom data list by tapping the parameters to be included. Highlighting indicates a
parameter that displays, parameters that are not highlighted do not display.
Keep the following in mind when configuring a custom data list:
– If the list of parameters is longer than what is shown on the screen, touch and drag the
screen to bring the additional parameters into view.
–
–
–
–
–
Use the Select All button to display the complete list.
Use the Deselect All button to remove all the currently selected parameters from the list.
Tap individual parameters to highlight and include them in the list.
Tap individual highlighted parameters to remove them from the list.
Use the Cancel button to return to the data display.
4. Once all desired parameters have been selected, return to the data list:
– Use the List View button to return to a data screen in PID List format.
– Use the Graph View button to return to a data screen in Graph View format (see Graph
View on page 45 for details.
NOTE:
Graph View is only available when 16 or fewer parameters (the number that can display on a
single screen) were selected for the custom list. Make sure that no more than 16 parameters are
highlighted if the screen displays a single graph when the Graph View button is selected.
Alarms
Alarms are visual indicators alongside a parameter in the data display list that change color to
show the status of the signal. A green alarm indicates on, a gray alarm indicates off. Only digital
parameters, those with a range limited to two states, can have alarms. Parameters with
continuous ranges, such as variable voltage and pressure values, cannot have alarms.
The Alarms selection is used to configure visual indicators on certain data parameters. If a vehicle
does not provide signals for these functions, the alarm indicators are unused.
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Scanner Operations
Operations
The alarm indicator assignments remain as selected until you exit the data list:
To configure alarm settings:
1. Select the Alarms button on the Scanner Toolbar.
The Alarm List dialog box opens.
2. Check the parameters that you want to show alarms.
3. Select Save.
Alarm indicators now appear next to the selected parameters in the Data List. The indicators
are green when the value is on or high, and gray when the value is off or low (Figure 5-25).
Figure 5-25 Sample alarm indicators
NOTE:
Alarms can only be set for certain parameters. If the Alarm List dialog box is empty, no parameters
are available and alarms cannot be set.
Properties
The Properties button on the Scanner Toolbar is used to configure certain characteristics of the
parameter graph display. Selecting opens a Properties dialog box that allows you to adjust colors,
settings, and sweep (Figure 5-26).
Selecting either color option, Edit Plot Color or Edit Background Color, opens a standard color
selection dialog box. select a color, then tap OK to close the dialog box.
The Show Grid button is used to switch a background grid pattern on the data graphs on and off:
• To switch the grid on; tap to highlight Show Grid, then tap Accept.
• To switch the grid off; tap Show Grid twice so it is not highlighted, then tap Accept.
The Samples After Trigger setting determines how many data samples are recorded following a
triggering event. The highlighted samples button indicates the number of frames that are included
in the recording after a triggering event.
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Scanner Operations
Operations
Figure 5-26 Sample properties dialog box
The sweep options let you choose the amount of data that displays across the graph. Values are
in sample points, or frames of data. A frame of data equals one complete transmission of the serial
data by the control module.
Graph View
Graph View allows you to simultaneously display up to 16 parameter graphs (Figure 5-27). The
graphs must first be opened in the data list in order to be included when Graph View is selected
from the toolbar. The display defaults to a single graph if more than 16 graphs are open when the
toolbar button is selected. Should this happen, return to the data list and close some of the graphs.
Figure 5-27 Sample Graph View screen
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Scanner Operations
Operations
A simple toolbar in Graph View allows you switch scale and sweep values on and off, and to return
to the List View. The Data Buffer toolbar at the base of the screen remains active.
NOTE:
The screen does not scroll in Graph View mode, it adjusts to show only the selected parameters.
Graph View mode can also be engaged from the custom data list configuration screen. Refer to
Custom on page 42 for details.
Save
The Save button is used to record movies of vehicle datastream values. Saved files and be helpful
when trying to isolate an intermittent problem or to verify a repair during a road test.
To save a movie:
• Select Save.
A save movie dialog box displays while data is being saved. The movie is saved when the
message box disappears.
Figure 5-28 Sample save dialog box
Saved files can later be viewed by selecting Data Manager on the home screen. From the Data
Manger open the Scanner Data Folder, then locate and select the saved file to be viewed.
Print
Selecting Print from the toolbar opens a standard Windows Print dialog box. Select from the
options as needed to print the current frame of data.
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Scanner Operations
Operations
Figure 5-29 Sample print dialog box
If the Display Device is connected to a printer, the current frame of data is printed. If the Display
Device is not connected to a printer, the frame of data is saved as an “XPS” file. A dialog box
opens so that you can name the print file and specify the location that it is saved to, follow the
on-screen instructions.
Saved files can be printed at a later date, or opened and reviewed.
NOTE:
Saved print files cannot be viewed using the Data Manager, they can only be opened into an
internet browser.
To open a saved print file:
1. Minimize the Diagnostic Suite to view the desktop.
2. From the desktop select My Documents > ShopStream > Scanner Data Folder.
3. Locate the file you wish to view.
4. Double tap the file to open it.
The internet browser launches and the file opens.
More
Whenever the More button appears on the toolbar it indicates that there are additional options
available. Selecting the More button from the Scanner toolbar opens a dropdown menu that offers
two choices that only apply to data graphs:
• Scale
• Sweep
Scale
The Scale option switches the scale values, displayed along the left-hand side of the data graphs, on and
off (Figure 5-30). The dropdown menu closes once a selection is made.
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Scanner Operations
Exiting the Scanner
Figure 5-30 Sample data graph scales
Sweep
The Sweep option switches the sweep values, displayed below the data graphs, on and off
(Figure 5-31). The dropdown menu closes once a selection is made.
Figure 5-31 Sample data graph sweep
5.6 Exiting the Scanner
The Scanner remains open as long as there is an active communication link with the vehicle. You
must disconnect this communication link in order to exit from Scanner tests and close the
Diagnostic Platform software. A warning message displays if you attempt to shut down while the
Scanner is communicating with an ECM.
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Scanner Operations
Downloading Firmware
NOTE:
Damage to the vehicle electronic control module (ECM) may occur if communication is disrupted.
Make sure the data cable and the USB cable are properly connected at all times during testing.
Exit all tests before disconnecting the test cable or powering down the tool.
To exit the Scanner:
1. From an active screen, select Exit from the Scanner Toolbar to return to the Systems Menu.
2. From the Systems Menu, select Back from the Scanner data menu.
A “stopping communications” message briefly displays followed by the Scanner main menu.
Now, the Scanner is no longer communicating with the vehicle and it is safe to return to the Home
screen and exit the Diagnostic Platform software.
5.7 Downloading Firmware
The internal programming of the Scan Module, known as the firmware, can be updated using the
VERUS Diagnostic Platform. Firmware updates increase the Scan Module diagnostic capabilities,
typically by adding new tests, new models, or enhanced applications to the databases.
The display device automatically searches for available updates for all of the VERUS components
when it is connected to the internet. Any updates that are found are downloaded and stored on the
device. However, the update must be installed in order to complete the process. This section
describes installing an update to the Scan Module firmware. A notification message displays if an
update is available when Scanner is selected from the VERUS Home screen (Figure 5-32).
Figure 5-32 Firmware update available message
The firmware update process, as explained in the following procedure, begins automatically after
ten seconds unless the Update Now or Update Later button is selected. Selecting Update Now
begins the process immediately. Update Later defers the operation, closes the message, and
launches the Scan Module. Not updating does not impact operations, the Scan Module remains
49
Scanner Operations
Downloading Firmware
fully functional but may not benefit from the additional features available in the update. Selecting
Details in the upper-right corner opens a list of what is included in the update.
To update the firmware:
1. Power on the Display Device.
2. Connect the Scan Module to the Display Device as follows (Figure 5-33):
a. From the bottom of the Scan Module, gently lift up and out on the sides of the handgrip to
free it from housing.
b. Open the hinged cover on the base of the Scan Module to expose the USB port.
c. Plug the small end of the USB cable into the USB port on the Scan Module.
d. Plug the large end of the USB cable into one of the ports on the side of the display device.
1— Hinged cover
2— USB port
Figure 5-33 Scan Module service port
NOTE:
The Scan Module and Display Device must be connected with the USB cable to update the
firmware. The USB cable powers the Scan Module so there is no need to connect to a vehicle.
3. Select Scanner from the Display Device Home screen.
4. Select OK when the firmware update notification displays (Figure 5-32).
The update begins and installation progress is tracked on the screen (Figure 5-34).
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Scanner Operations
Downloading Firmware
Figure 5-34 Sample update in progress screen
A “Reprogramming succeeded” message displays once the installation process is complete
(Figure 5-35).
Figure 5-35 Sample firmware update complete message
5. Select OK to close the message and return to Scanner operations.
The Scan Module, with the latest firmware update, is now ready to use.
51
Chapter 6
OBD Direct Operations
This Home screen option allows you to access Generic OBD-II/EOBD Scanner tests without
completing a vehicle identification. OBD Direct presents a quick way to check for diagnostic
trouble codes (DTCs), isolate the cause of an illuminated malfunction indicator lamp (MIL), check
monitor status prior to emissions certification testing, verify repairs, and perform a number of other
services that are emissions-related. This mode is also used for testing OBD-II/EOBD compliant
vehicles that are not included in the Scanner databases.
OBD Direct is a Scanner function, and the Scan Module must be connected to the test vehicle and
communicating with the Display Device. This function only provides generic OBD-II/EOBD
information. To access enhanced OBD-II/EOBD functions, select Scanner from the Home screen.
Selecting OBD Direct on the Home screen opens a menu with two options (Figure 6-1):
Figure 6-1 Sample OBD Direct main menu
6.1 OBD Health Check
The OBD Health Check offers a way to quickly check for and clear generic diagnostic trouble
codes (DTCs) and to check readiness monitors. Selecting OBD Health Check opens a submenu
of options (Figure 6-2).
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OBD Direct Operations
OBD Health Check
Figure 6-2 Sample OBD Health Check menu
6.1.1 Global OBD II Code Check
This option displays any stored emission related generic DTCs reported by the ECM. Selecting
opens a submenu with two choices: Codes and Pending Codes.
Select an option to display the code list. Refer to Codes Menu on page 36 and the Global OBD
Vehicle Communication Software Manual for additional information.
Codes
Codes displays a list of current emission related DTCs. OBD-II/EOBD Codes have a priority
according to their emission severity, with higher priority codes overwriting lower priority codes.
The priority of the code determines the illumination of the MIL and the code erase procedure.
Manufacturers rank codes differently, so expect to see differences between makes.
Pending Codes
The purpose of this service is to enable the scan tool to obtain “pending” or maturing diagnostic
trouble codes. These are codes whose setting conditions were met during the last drive cycle, but
need to be met on two or more consecutive drive cycles before the DTC actually sets.
The intended use of this service is to assist the service technician after a vehicle repair and after
clearing diagnostic information, by reporting test results after a single driving cycle.
• If a test failed during the driving cycle, the DTC associated with that test is reported. If the
pending fault does not occur again within 40 to 80 warm-up cycles, the fault is automatically
cleared from memory.
• Test results reported by this service do not necessarily indicate a faulty component or system.
If test results indicate another failure after additional driving, then a DTC is set to indicate a
faulty component or system, and the MIL is illuminated.
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OBD Direct Operations
OBD Health Check
6.1.2 Global OBD II Clear Codes
This option is used to clear all emission related diagnostic data such as, DTC records, freeze
frame data, and test results, from ECM memory. Although OBD Direct only displays generic
OBD-II data, clearing codes erases all of the stored data including any enhanced codes.
A confirmation screen displays when the clear codes option is selected to prevent accidental loss
of data. Select Yes on the confirmation screen to continue. Refer to Codes Menu on page 36 and
the Global OBD Vehicle Communication Software Manual for additional information.
6.1.3 Readiness Monitors
Use this menu option to check the readiness of the monitoring system. An OBD-II/EOBD system
checks the status of emission-related subsystems by running continuous or periodic tests. Test
results are shown in the data viewer (Figure 6-3).
Figure 6-3 Sample readiness monitor test report
Gesture sweep to view the entire list of Readiness Monitors to ensure that all tests are complete.
It is possible to print the readiness test status or save it as part of a Vehicle history.
6.1.4 MIL Status
This item is used to check the current condition of the Malfunction Indicator (MIL). Additional
information, such as which ECM commanded the MIL on and the distance driven while the MIL is
on (if supported), can also be displayed. It is also possible to print the MIL Status.
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OBD Direct Operations
OBD Diagnose
6.2 OBD Diagnose
Selecting OBD Diagnose opens a menu with the following options:
• Start Communication—begins the test session
• Select Communication Protocol—allows you to select which protocol to use
• Connector Information—provides data link connector (DLC) location details for most models
6.2.1 Start Communication
Use the following procedure to conduct an OBD Direct test session:
To perform an OBD Direct Test:
1. Select Start Communications from the OBD Direct menu.
A generic connection message displays (Figure 6-4), connect the Scan Module to the
test vehicle as instructed.
Figure 6-4 Sample generic connection message
2. Select Continue.
A communications message that shows how many ECMs were detected, Which ECM is
communicating, and which communication protocol is being used displays (Figure 6-5).
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OBD Direct Operations
OBD Diagnose
Figure 6-5 Sample communication message
3. Select Continue and a menu of available tests displays (Figure 6-6).
Figure 6-6 Sample Start Communication menu
4. Select a test to continue.
Readiness Monitors
Use this menu item to check the readiness of the monitoring system. If a monitor system is not
supported, it is not displayed. Scroll, if needed, to view the entire list of monitors. Selecting
Readiness Monitors opens a submenu with two choices:
• Monitors Complete Since DTC Cleared—displays the results of all monitor tests that have run
since the last time the electronic control module (ECM) memory was cleared.
• Monitors Complete This Cycle—displays only the results of monitor tests that ran during the
current drive cycle, they reset when the ignition is switched off.
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OBD Direct Operations
OBD Diagnose
MIL Status
This item is used to check the current condition of the Malfunction Indicator (MIL). Additional
information, such as which ECM commanded the MIL on and also the distance travelled while the
MIL is on (if supported), can also be displayed. It is also possible to print the MIL Status.
Fast-Track Troubleshooter
Fast-TrackÂŽ Troubleshooter is a database of experience-based information of validated
real-world repair strategies that have been compiled by top-notch technicians since 1988. The
Troubleshooter system simplifies the diagnosis process, as it contains information on virtually all
common diagnostic trouble code (DTC) problems and driveability symptoms for most vehicles
covered by the vehicle communication software.
($01) Display Current Data
Use this item to display the current emission related data from the selected electronic control
module (ECM) of the vehicle. Displayed data includes analog inputs and outputs, digital inputs and
outputs, and system status information broadcast on the vehicle data stream.
($02) Display Freeze Frame Data
This item is used to display freeze fame data for any stored emission related diagnostic trouble
codes (DTC). In most cases the stored frame is the last DTC that occurred. Certain DTCs, those
that have a greater impact on vehicle emission, have a higher priority. In these cases, the highest
priority DTC is the one for which the freeze frame records are retained.
Freeze frame data includes a “snapshot” of critical parameter values at the time the DTC set.
($03) Display Trouble Codes
This is used to display any stored emission related DTCs reported by the various ECMs.
($04) Clear Emissions Related Data
This item is used to clear all emission related diagnostic data such as, DTCs, freeze frame data,
and test results from the memory of the selected ECM.
($05, 06, 07) Display Test param./Results
This selection opens a submenu of test parameters and test results form various sensors, such as
the oxygen sensor (O2S), monitor test results, and a record of DTCs detected during the last drive
cycle. The menu includes:
• Oxygen Sensor Monitoring ($05)
• Specific Monitored Systems ($06)
• DTCs Detected During Last Drive ($07)
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OBD Direct Operations
OBD Diagnose
($08) Request Control of On-board System
This service enables bidirectional control of the ECM, that is the Scanner transmits control
commands to operate the vehicle system. This function is useful in determining how well the ECM
responds to a command.
Available options vary by make, model, and year of the test vehicle. Select a test and follow the
on-screen instructions.
($09) Read Vehicle Identification
This selection displays the vehicle identification number (VIN), the calibration identification, and
the calibration verification number (CVN) of the test vehicle.
($09) In-use Performance Tracking
This selection displays the “In-use Performance Tracking” of monitored data. It is basically a
record of the number of times each of the monitor tests have been completed.
6.2.2 Select Communication Protocol
A communication protocol is a standardized way of data communication between an ECM and a
scan tool. Global OBD may use several different communication protocols.
Touch Select Communication Protocol to open a menu of options (Figure 6-7).
Figure 6-7 Sample communication protocol menu
When the All Protocols setting is used the Scanner attempts to establish communication using
each protocol on order to determine which one the vehicle is broadcasting on.
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OBD Direct Operations
OBD Diagnose
6.2.3 Connector Information
This option opens a database of vehicle diagnostic connector locations that includes most makes
and models. The menu driven interface leads you quickly to the difficult to find test connector.
To locate a vehicle diagnostic connector:
1. Select Connector Information from the System menu.
2. Select a manufacturer from the list presented.
3. Select a model from the list presented.
Instructions for which, if any, cable adapter or pin to use displays.
4. Select Continue.
Information on where to locate the vehicle diagnostic connector displays.
5. Select Continue to return to the System menu.
59
Chapter 7
Component Test Operations
The Component Test software is a component-testing powerhouse, providing you with a robust
diagnostic database for use with scopes and meters. It is like having access to a complete library
of shop manuals for testing engine-management components, transmission sensors and
components, and ABS systems.
Component Test helps you with everything from selecting the appropriate test for a specific
component to showing the hook-up location and correct pin configuration. This software
thoroughly guides and instructs you on proper testing procedures and offers tips from the internal
troubleshooter database. The component test procedures, tips, and meter settings reduce your
overall set-up and diagnostic testing time. Vehicle-specific component tests are provided for
engine, transmission, ABS, charging, transfer case and suspension systems.
 :$51 ,1*
Risk of electrical shock.
• Read the Important Safety Instructions document provided separately for messages on
the safe use of this product.
• This product is intended for Measurement Category I (for example, automotive 12V
systems), do not use this product for Measurement Categories II, III, and IV.
• Measurement Category I is for performing measurements on circuits not directly
connected to MAINS or MAINS circuits (an example of a MAINS circuit is 120V AC or
240V AC household or industrial electricity), do not connect this product to MAINS or
MAINS circuits.
• Do not apply the Black Ground Lead to test points other than ground/system return/
vehicle chassis.
Electrical shock can cause personal injury, equipment damage, or circuit damage.
IMPORTANT:
Maximum rated transient over voltage impulse is 500 volts, do not exceed the rated
transient over voltage.
7.1 Vehicle Identification
The component test information presented is specific to the vehicle being tested. Therefore,
certain attributes of the test vehicle must be entered into the Diagnostic Platform so that the
correct data can be retrieved. Vehicle identification information is carried over if you enter the
Component Test module either from the Scan Module or from one of the records stored in the
Vehicle History module. However, you may need to enter additional attributes in some instances.
The vehicle identification sequence is menu driven, you simply follow the screen prompts and
make a series of choices. Each selection you make advances you to the next screen.
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Component Test Operations
Vehicle Identification
7.1.1 Creating a Favorites List
Once a Component Test database is loaded, a list of manufacturers displays. This list is often long
and includes makes that are not frequently used. A toolbar at the top of the screen allows you to
custom configure the manufacturer list to display only the makes you frequently service.
Figure 7-1 Sample manufacturer list
To custom configure the manufacturer list:
1. Tap Configure Favorites on the toolbar.
A list of selectable manufacturers displays.
Figure 7-2 Sample Configure Favorites screen
2. Tap each manufacturer you want to include, selected manufactures are highlighted.
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Component Test Operations
Vehicle Identification
NOTE:
Manufacturers appear on the favorites list in the order in which they are selected. Therefore, if you
select the makes you work on most frequently first, they will appear at the top of the list.
3. Tap Finished on the toolbar once your selections have been made.
The screen returns to the manufacturer list, but only the makes you selected display. Note the
“Favorites” toolbar selection now reads “Full list”.
4. Tap Full List on the toolbar to view the complete list of manufacturers.
5. Tap Back on the toolbar at any time to return to the previous screen.
Your favorites list is what will display whenever a Component Test database is launched in the
future. The list can be modified at any time by selecting Configure Favorites from the toolbar.
7.1.2 Identifying a Test Vehicle
Exact procedures to identify the test vehicle may vary somewhat by vehicle and market. The
following procedure, which identifies a 2008 Ford Focus for testing the fuel injection system, is
typical of what to expect.
To identify a vehicle for Component Test:
1. Tap the Component Test module button from the Home screen.
2. Select which database to load for the test vehicle if requested (optional).
After the database loads, a list of manufacturers displays.
3. Select FORD and a list of systems available for testing displays (Figure 7-3).
Figure 7-3 Sample available systems menu
4. Select FUEL INJECTION and a model year menu displays.
5. Select 2008 from the year menu and a list of available models displays.
6. Select FOCUS from the model list and a list of available engines displays.
7. Select 2.0L ZETEC from the engine list and a confirmation dialog box displays (Figure 7-4).
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Component Test Operations
Vehicle Identification
Figure 7-4 Sample confirmation dialog box
8. From the confirmation dialog box, select OK to continue, or Cancel to return to the engine list.
A list of tests available for the identified vehicle displays (Figure 7-5).
Figure 7-5 Sample available tests list
9. Select a test to continue.
The identification sequence is now complete, refer to the Operations section that follows for
details on how to navigate through the Component Test information and perform tests.
NOTE:
If you return to the Home screen and select Scanner or Information the vehicle identification
entered here is carried over. However, additional information may be needed by some modules.
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Operations
7.2 Operations
The Component Test software provides vehicle specific component test procedures and
information that aid in setting up scopes and meters. Once a test vehicle is identified, you can
select a component test from the list of available tests. For most selections two main choices are
available on the component menu:
1. COMPONENT INFORMATION—provides information on the selected component and
connector pin details that assists you in understanding the components prior to diagnosis.
2. TESTS—provides a pre-configured list of tests, guides you through performing the tests, and
offers tips and resources to reduce setup and testing time.
7.2.1 Component Information
Component Information provides details on specific vehicle components to provide a better
understanding the components prior to diagnosis.
The Component Information screens contain information to assist you with testing. The screens
are divided in sections to help quickly guide you to the correct information (Figure 7-6):
Figure 7-6 Sample Component Information screen
•
•
•
•
Operation—provides a general description of normal component operation.
Connector—displays the component connector and lists pin assignments.
Location—identifies the component location and the best place for testing it.
Tech note—provides component test-related tips (for example, common failures or faults) as
well as update or recall information.
To view component information:
1. Select a component from the tests list.
2. Select COMPONENT INFORMATION from the component menu.
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Component Test Operations
Operations
NOTE:
An additional selection, such as front or rear for an oxygen sensor (O2S), may be required before
advancing to the component information screen.
The component information screen displays (Figure 7-6). A scroll indicator along the right
edge of the screen appears if there is additional information below what is visible.
3. Gesture sweep to view any additional information.
4. Select Back at any time to return to the previous screen.
7.2.2 Tests
The Tests section guides you through the process of performing tests on a specific component. It
also provides specifications, tips on how and where to connect the test meter leads, and also
automatically configures the multimeter or lab scope to perform the selected test.
Once a test vehicle is identified, you can select a component from the available tests list.
To select a test:
1. Select a component from the list.
2. Select TEST to open the list.
NOTE:
More than one selection is available in some instances. For example, a primary and a secondary
tests selection display when ignition tests is selected.
The list shows all of the tests available for the selected component, choices vary by make,
model, and year.
Selecting opens an additional submenu similar to the one shown in Figure 7-7 when more
than one option is available.
Figure 7-7 Sample O2S voltage test submenu
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Component Test Operations
Operations
3. Select a test option and the test screen displays (Figure 7-8).
Figure 7-8 Sample Test screen
4. Gesture sweep to view any additional information.
A scroll indicator displays momentarily along the right edge of the screen if there is additional
information below what is on the screen.
5. Select Back at any time to return to the previous screen, or select Exit to return to the main
component menu.
Hyperlinks
Component test screens contain hyperlinks that can either take you to another page containing
additional information or open an additional window on top of the current screen. Hyperlinks
display as buttons. Common hyperlinks are:
– View Meter—opens a live meter set up to perform the test in the lower portion of the
screen (Figure 7-9). Once the meter view is open, the Component Test toolbar at the top
of the screen is replaced by the Scope Multimeter toolbar, which allows you to make
adjustments to the settings. See Scope Multimeter Toolbar on page 75 for details.
– Show More Information—advances to a new screen with more detailed information
about a particular test, select Back to return to the test screen.
View Meter
A Meter button, which is only available in the Component Test view meter mode, appears on the
upper toolbar (Figure 7-9).
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Component Test Operations
Operations
Figure 7-9 Sample view meter window
Three view meter options are available:
1. With View Meter active (Figure 7-9), tap the Meter button on the toolbar once and the meter
expands to fill the entire screen.
2. Tap the Meter button a second time and the meter open as a separate window (Figure 7-10).
This window can remain open if you switch to the Scan Module and can be accessed from the
Windows toolbar at the bottom of the screen. You can also resize and reposition the meter
window on the screen.
Figure 7-10 Sample meter view in a separate window
Tapping the Close button (red box with an X) when viewing the meter in a separate window
closes the meter and returns you to the Component Test screen.
3. Tap the Meter button a third time to close the separate window and return to the standard
meter view as shown in Figure 7-9.
Select Exit from the toolbar to close meter view and return to the Component Test screen.
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Component Test Operations
Operations
Connecting to a Test Vehicle
Before performing a test, you must connect the meter test leads to the vehicle. Certain component
tests require the use of specific leads. Information on specific leads and other connecting
information displays on the initial test screen. Follow the on-screen connection instructions in the
test procedure to connect the test leads.
Performing a Test
Once you connect the test leads to the vehicle, you can proceed with testing.
To perform component tests:
1. Follow the instructions displayed in the test procedure section.
2. Gesture sweep to view all of the instructions and follow the on-screen procedures.
3. Select the View Meter hyperlink to display test results.
4. Refer to the on-screen information to verify test results.
IMPORTANT:
Refer to Scope Multimeter Operations on page 69 for additional information on working with the
View Meter window.
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Chapter 8
Scope Multimeter Operations
This Scope Multimeter module provides all the tools needed for performing electrical and
electronic circuit tests and for monitoring signals and circuit activity. The Scope Multimeter module
easily separates from the Display Device and connects with a USB cable so that test results can
be remotely monitored as you perform other tasks.
The Scope Multimeter works interactively with other modules. Selecting “View Meter” from a
Component Test or Scanner test launches the Scope Multimeter module.
 :$51 ,1*
Risk of electrical shock.
• Read the Safety Information provided for important warnings on the use of this product
• This product is intended for Measurement Category I (for example, automotive 12V
systems), do not use this product for Measurement Categories II, III, and IV.
• Measurement Category I is for performing measurements on circuits not directly
connected to MAINS or MAINS circuits (an example of a MAINS circuit is 120V AC or
240V AC household or industrial electricity), do not connect this product to MAINS or
MAINS circuits.
• Do not apply the Black Ground Lead to test points other than ground/system return/
vehicle chassis.
Electrical shock can cause personal injury, equipment damage, or circuit damage.
IMPORTANT:
Maximum rated transient over voltage impulse is 500 volts, do not exceed the rated
transient over voltage.
8.1 Remote Scope Multimeter Setup
The Scope Multimeter module can be removed from the Display Device, then connected to the
Display Device with a USB cable. This increases the range of mobility for the Display Device while
monitoring signals on the test vehicle. A Type A/B USB cable, which is provided with your kit,
makes the connection.
NOTE:
The Scope Multimeter module can be removed from the Display Device at any time, whether
powered on or not. However, data and settings will be lost if it is removed while operating.
To prevent accidental loss of data, make it a practice to first save the current data if desired, then
select either the Power Off or Back button from the toolbar to suspend meter operation. Power
Off saves the current settings, but does not save data. Settings are not saved if Back is selected.
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Scope Multimeter Operations
Getting Started
To setup the Scope Multimeter for remote viewing:
1. Depress the Scope Multimeter module release tab located on the top of the unit (Figure 8-1).
Figure 8-1 Scope Multimeter release tab
2. Slide the Scope Multimeter module free of the Display device.
3. Open the USB port cover on the bottom of the Scope Multimeter module (Figure 8-2).
Figure 8-2 Scope Multimeter module USB port location
4. Connect the square end of the USB cable to the port on the Scope Multimeter.
5. Open the hinged cover on the left-hand side of the Display Device (Figure 8-3).
1— Hinged cover
2— USB ports
Figure 8-3 Scope Multimeter module USB port location
6. Connect the rectangular end of the USB cable to either of the two ports on the Display Device.
The Scope Multimeter is now ready for remote use.
8.2 Getting Started
The Scope and Multimeter module enables the following functions:
•
•
•
•
Lab Scope
Ignition Scope
Graphing Multimeter
Digital Multimeter
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Scope Multimeter Operations
Getting Started
8.2.1 Capabilities
The following tables detail the software and hardware capabilities.
Table 8-1 Scope
Range
Ch. 1—yellow banana jack
Ch. 2—green banana jack
Signal Measurement
Ch. 3—blue banana jack
Ch. 4—red banana jack
Function
Sample Rate
Bandwidth
Input Impedance
VDC (Full Scale)
VAC (Full Scale)
Single trace mode = 6 MSPS
(Ch. 1 only)
Dual trace mode = 3 MSPS
(Ch. 1 & 2 only)
Four trace mode= 1.5 MSPS
(Ch. 1–4)
Accuracy/Comments
Each channel input is referenced to
common ground input (GND—black banana
jack)
Continuous sampling,
MSPS = mega samples per second
DC–3 MHz
10 MOhm@ DC
4 kOhm @ 3 MHz
3 db point @ 3 MHz
100mV–400V
100mV–400V
Do not measure greater than 75VDC
Do not measure greater than 50VDC (rms)
Channel 1–4
Table 8-2 Graphing Multimeter
Range
Function
Signal Measurement
Ch. 1—yellow banana jack
Ch. 2—green banana jack
Sample Rate
1.5 MSPS
Bandwidth
DC–3 MHz
10 MOhm@ DC
4 kOhm @ 3 MHz
Input Impedance
Accuracy/Comments
Each channel input is referenced to
common ground input (GND—black banana
jack)
Continuous sampling,
MSPS = mega samples per second
3 db point @ 3 MHz
Channel 1–4
VDC (Full Scale)
VAC (Full Scale)
75VDC
50VAC
Low Amp Probe
20A scale (100mV/Amp)
40A scale (10mV/Amp)
Do not measure greater than 75VDC
Do not measure greater than 50VDC (rms)
Connect Low amp Probe (+) to Ch. 1
(yellow banana jack) and (–) to GND input
(black banana jack).
See NOTE below.
Table 8-3 Digital Multimeter
Range
Function
Signal Measurement Ch. 1—yellow banana jack
VDC (Full Scale)
75VDC
VAC (Full Scale)
50VAC
Signal Measurement
10 MOhm
Input Impedance
Ohm Measurement
Diode Test
Continuity Test
Ohms
Glitch capture
Diode Test
Accuracy/Comments
Channel 1 input is referenced to common
ground (GND—black banana jack)
Do not measure greater than 75VDC
Do not measure greater than 50VDC (rms)
Ch. 3—blue banana jack
Ch. 4—red banana jack
Each channel input is referenced to
common ground (GND—black banana jack)
400 Ohm–40 MOhm
Approximately 50 uS
2 V Scale
Fixed scales or Auto Ranging
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Scope Multimeter Operations
Getting Started
NOTE:
200V to 400V scales are not to be used to measure signals greater than 50VAC (rms) or 75VDC.
IMPORTANT:
Do not use the Low Amp Probe to measure current on conductors at a potential greater than
46VAC peak or 70VDC.
8.2.2 Leads, Probes and Adapters
The Scope Multimeter uses standard safety banana plugs that are compatible with many
accessories. The various leads, probes, clips, and adapters that are supplied with, or available as
optional equipment, are explained in this section.
IMPORTANT:
When removing leads from their sockets, do not pull on the wire because it can damage the leads.
Pull on the plug.
Channel 1 Lead
Figure 8-4 Yellow Channel 1 Lead
The shielded yellow lead is used for Channel 1 (Figure 8-4) and other channel connections that
need additional grounding. The lead color matches the color of socket 1 on the Display Device and
the color of trace 1 on the test screens.
This yellow lead includes a black, right-angle, common ground plug and a black, stackable,
common ground plug. The non-stackable ground plug always connects to the ground (GND) port
on top of the unit. The stackable ground plug is used for connecting additional leads, such as the
Channel 2 Lead or the Secondary Coil Adapter Lead, that require grounding. The stackable lead
grounds through the non-stackable lead and does not need to be connected to the port on the unit.
Channel 2 Lead
Figure 8-5 Green Channel 2 lead
The shielded green lead (Figure 8-5) is used for Channel 2. The lead color matches the color of
socket 2 on the Display Device and the color of trace 2 on the test screens. This green lead
includes a stackable, black, right-angle ground plug.
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Scope Multimeter Operations
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Channel 3 Lead
Figure 8-6 Blue Channel 3 lead
The non-shielded blue lead (Figure 8-6) is used for either Channel 3 or Digital Meter minus (–).
The lead color matches the color of socket 3 on the Display Device, as well as the color of trace 3
on the test screen.
Channel 4 Lead
Figure 8-7 Red Channel 4 lead
The non-shielded red lead (Figure 8-7) is used for either Channel 4 or Digital Meter plus (+). The
lead color matches the color of socket 4 on the Display Device, as well as the color of trace 4 on
the test screen.
Alligator Clips
Figure 8-8 Alligator clip
Insulated alligator clips, colored to match each test lead, are included. A black clip for the common
ground lead is also supplied (Figure 8-8). Each clip plugs into the straight end of a channel lead.
Test Probes
Figure 8-9 Test probe
Two test probes are included, one black and one red (Figure 8-9). The test probes plug into the
straight end of the test leads.
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Scope Multimeter Operations
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Secondary Coil Adapter Lead (optional)
Figure 8-10 Secondary Coil Adapter lead
The optional Secondary Coil Adapter lead (Figure 8-10) connects to the clip-on secondary wire
adapter, coil-in-cap adapter or coil-on-plug adapter to display secondary waveforms.
Secondary Ignition Clip-on Wire Adapter (optional)
Figure 8-11 Secondary Ignition Clip-on Wire Adapter
The optional Secondary Ignition Clip-on Wire Adapter (Figure 8-11) connects the Secondary Coil
Adapter lead to a secondary ignition lead on the vehicle to display ignition patterns.
Inductive RPM Pickup Adapter (optional)
Figure 8-12 Inductive RPM Pickup adapter
The optional Inductive RPM Pickup adapter (Figure 8-12) connects to the scope auxiliary port of
the Display Device with a DB9F plug. It can be used to trigger a waveform or display RPM. With
the Ignition Scope, the RPM Pickup connects to cylinder number one to establish the firing order.
Low Amp Current Probe (optional)
The optional Low Amp Current Probe provides accurate and reliable non-intrusive testing of
ignition coils, fuel injectors, fuel pumps, relays, electric motors, and parasitic draw. Use to
measure current from 10 mA to 60 Amps with a resolution of 1 mA.
Figure 8-13 Low Amp Current Probe
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Scope Multimeter Operations
Navigation
8.3 Navigation
The following section describes how to navigate the screen interface.
8.3.1 Screen Layout
The screens typically include the following sections (Figure 8-14):
• Scope Multimeter Toolbar—allows you to configure the tool for the type of test and to adjust
the settings for each channel, or trace.
• Main Body of the screen—displays test results. Options on the toolbar let you select how
tests display on the screen.
• Trace Details—displays trace settings, which can be adjusted or switched through the touch
screen
• Record/Playback Control Toolbar—allows you to record and navigate through paused data.
1— Scope Multimeter toolbar
2— Main body
3— Trace Details
4— Record/Playback Control toolbar
Figure 8-14 Scope Multimeter screen layout
Scope Multimeter Toolbar
The Scope Multimeter toolbar is used to set up the tool for testing and to configure the settings for
each trace. Table 8-4 on page 76 gives brief descriptions of the control buttons on the toolbar:
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Scope Multimeter Operations
Navigation
Table 8-4 Scope Multimeter toolbar buttons
Name
Description
Button
Back
Returns to the previously viewed screen.
Setup
Opens a dialog box that allows you to select
personal preferences for viewing and saving data.
Data
Switches the trace information displayed at the base
of the screen between three available states.
Cursors
Opens a dialog box that allows you to switch cursors
on and off, and to reposition them on the screen.
Refresh
Clears the Min/Max and Current values on the trace
details section of the screen.
File
Opens a dialog box that allows you to select options
for saving data.
Print
Opens a dialog box that allows you to configure and
print data.
Power Off
Switches the Scope Multimeter off. This retains the
settings and reduces battery drain when switching to
a different module. The Play and Record buttons on
the Playback toolbar switch the meter back on.
Main Body of the Screen
The main body of the screen varies depending on what display options have been selected. Up to
four traces, along with digital readouts of current signal values, signal status and triggering
conditions, can be displayed simultaneously on the main body of the screen. Adjustments to the
display are made through the scope toolbar as explained above.
Each trace is displayed as voltage over time on a standard oscilloscope screen. Voltage level is
recorded on the vertical, or “y”, axis and time is presented on the horizontal, or “x”, axis of the
screen. Values are shown for each graduation on the scales.
When using transducers, the pressure being sensed by the transducer is converted into a voltage
signal. However, the values are shown as pressure on the display screen rather than voltage.
Trace Details
The Trace Details section displayed at the base of the screen can be used to quickly adjust
settings for capturing the trace. The Trace details are accessed using either the Data button on the
upper toolbar or the Touch and Grow button on the Playback toolbar. Both buttons function the
same and cycle the Trace Details selection through three states:
• Displayed—trace settings are displayed in this mode
• Explanded—trace settings are displayed in a larger format in this mode
• Off—trace settings are not displayed in this mode
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Scope Multimeter Operations
Navigation
Adjustments are made by tapping the item to be changed on the touch screen. A dash (–)
indicates a function that is not selected, and an icon indicates an active function (Figure 8-15).
1— Peak Detect on
2— Filter on
3— Inverted trace
4— Coupling AC on
5— Sweep setting
6— Trigger setup
7— Trigger set on the rising slope
Figure 8-15 Sample data detail display
The following trace adjustments and settings are available:
• Profile—switches the trace for the selected channel on and off.
• Channel—opens a dialog box that allows you to configure the trace setup (see Trace Controls
on page 81 for details).
• Probe—opens a dialog box that allows you to select the type of test probe being used.
• Peak Detect—maximizes the signal sampling rate in order to capture fast events, such as
spikes, glitches and other anomalies, that may normally be undetected.
• Filter—smooths out the trace when the signal is disrupted by noise or other interference.
• Inverted—switches the polarity of the displayed signal.
• Coupling AC—subtracts the average value of the waveform by blocking the DC portion of an
input signal to amplify the AC portion. This makes small variations in the trace visible.
• Scale—opens a dialog box that allows you to select the scale, which is the total value
displayed on the vertical axis of the display.
• Sweep—the current sweep setting is shown in white at the end of the scale list, selecting
opens a dialog box that adjusts the sweep (see Sweep Controls on page 83 for details).
• Slope—only active when a trigger is set, indicates whether the trigger is set to activate on the
rising or falling slope of the trace. Tapping the slope icon switches the slope. The white dash
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Scope Multimeter Operations
Navigation
at the bottom of the slope column is used to set the trigger, selecting it opens the trigger setup
dialog box (see Trigger Controls on page 83 for details).
Record/Playback Control Toolbar
The record/playback control toolbar at the base of the screen is used for recording data and for
reviewing paused data. Use the stylus or your finger tip to activate the buttons. A position counter
in the toolbar displays a numerical value of where the current screen is in relation to the entire recorded file.
Use the slider in the middle of the toolbar to quickly move through paused data.
Figure 8-16 Sample data buffer slider
Use the toolbar buttons (Table 8-5) to more precisely navigate the data.
Table 8-5 Data buffer toolbar buttons (part 1 of 2)
Name
Description
Button
Snapshot
Arms the software to take a snapshot of the sampled
data
Step Back
Moves to the previous point in the recorded data
Back 1Frame
Moves to the previous frame in the recorded buffer
Stop
Stops recording data
Record
Begins recording data
Play Recording
Plays the data recording in a continuous loop at
actual speed
Forward 1 Frame
Moves to the next frame in the recorded data
Step Forward
Moves to the next point in the recorded data
Position Indicator
Indicates the position of the buffered data currently
displayed. Values are minutes:seconds:milliseconds
of elapsed time
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Scope Multimeter Operations
Operations
Table 8-5 Data buffer toolbar buttons (part 2 of 2)
Name
Description
Button
Touch and Grow
Expands and collapses the Trace Detail area on the
display screen to allow for easier finger tip control
Zoom
Increases or decreases the magnification of the
graph
8.3.2 Making Selections
Most selections for setting up and operating the scope are made using the stylus and the scope
toolbar. The cursor lines, the trace zero line, and the trigger point indicator (+) can be repositioned
by selecting and dragging them in the main body of the screen.
There are two basic types of controls on the toolbar:
• Switches
• Dialog boxes
A Switch changes states when tapped. Changes happen immediately as the selection is made.
A dialog box opens as a separate window on the screen and typically includes a number of
choices. Changes happen immediately, however, the dialog box must be closed to return to the
main window and continue. Make a selection to close the dialog box.
8.4 Operations
This section describes configuring the scope or meter and performing tests.
8.4.1 Starting the Scope and Multimeter
Use the following procedure to set up the scope multimeter for performing tests.
To start the scope multimeter:
1. Select the Scope Multimeter button on the Home screen.
The Scope Multimeter main menu, a list of setup options, displays;
–
–
–
–
–
Lab Scope
Ignition Scope
Graphing Meter
Digital Multimeter
Presets
2. Tap to select from the menu options.
A submenu of scope or meter configuration displays, see below for additional information.
3. Tap to select a configuration and the Scope Multimeter opens.
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Scope Multimeter Operations
Operations
Presets
Presets are factory configured meter settings for common component tests. Selecting opens a list
of available setups. Selecting from the list opens the scope multimeter configured to perform the
selected test. In addition to the factory presets, you can create your own custom meter
configurations and save them as presets.
Lab Scope Options
The following options are available for testing:
•
•
•
•
•
•
•
•
•
•
•
•
•
4 Channel Lab Scope
Volts DC
Low Amps (20)
Low Amps (40)
Low Amps (60)
Ignition Probe
100 psi Vacuum
100 psi Pressure
500 psi Pressure
5000 psi Pressure
MT5030 Vacuum
MT5030 Pressure
EEDM506D Temperature
Ignition Scope Options
The following options are available for testing:
•
•
•
•
•
Parade
Cylinder
Raster
Superimposed
Single Cylinder Ignition
Graphing Options
The following options are available for testing:
•
•
•
•
•
•
•
•
Dual Graphing
Volts DC
Volts DC Average
Volts AC RMS
Frequency
Pulse Width
Injector Pulse Width
Duty Cycle
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Scope Multimeter Operations
•
•
•
•
•
•
•
•
•
•
•
•
Operations
Low Amps (20)
Low Amps (40)
Low Amps (60)
MC Dwell (60)
MC Dwell (90)
100 psi Vacuum
100 psi Pressure
500 psi Pressure
5000 psi Pressure
MT5030 Vacuum
MT5030 Pressure
EEDM506D Temperature
Digital Multimeter Options
The following options are available for testing:
•
•
•
•
•
•
•
•
Volts DC
Volts DC Average
Volts AC RMS
Ohms
Diode/Continuity
Low Amps (20)
Low Amps (40)
Low Amps (60)
8.4.2 Scope and Multimeter Setup
The following sections explain how to adjust the scope and multimeter for the specific type of
signal being sampled. Most of these setup operations are available from the toolbar.
Trace Controls
The Trace controls are used to adjust individual characteristics of how the signal is sampled and
displayed for each of the four traces.
To adjust trace controls:
1. Select Setup from the Scope Multimeter toolbar.
The Scope Multimeter Preferences dialog box opens
2. Select Traces to open the submenu.
3. Select the trace to be configured from the submenu.
The traces dialog box displays (Figure 8-17).
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Scope Multimeter Operations
Operations
1— Trace tabs
2— Trace Probe button
3— Trace Scale button
4— Trace characteristics check boxes
5— Auto Find button
6— Baseline position
7— Back button
8— Exit button
Figure 8-17 Traces dialog box
4. Select the Trace Probe button to open the menu.
5. Highlight a probe on the list and tap OK close the window.
6. Select the Trace Scale button to adjust the vertical scale of the display.
A dropdown menu opens. Menu options vary depending upon which test lead is selected.
7. Select a trace scale option, then close the window.
8. Select or deselect the trace characteristic items as needed:
–
–
–
–
–
Displayed—this trace is on screen when checked, and not visible when not checked.
Inverted—signal polarity is reversed when checked, normal when not checked.
Coupling AC—check when sampling an AC signal, uncheck for DC signals.
Peak Detect—use when trying to capture a fast event or signal glitch.
Filter—use when radio frequency interference (RFI) may be disrupting the signal.
9. The scope samples the signal and internally calculates the best way to display it when Auto
Find is selected. A scale and the vertical position for the zero line of the trace that allows the
whole waveform to fit on the screen is established when Auto Find is selected. If Auto Find is
selected on the trigger channel, it also sets the trigger level halfway between the minimum and
maximum value of the sampled signal to provide a stable waveform.
10. The baseline position is the zero line of the trace, use the slider and arrows to adjust it.
11. Select Back to return to the Preferences dialog box, or select Exit to close the dialog box and
return to the scope.
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Operations
Sweep Controls
Sweep is the amount of time represented by the screen, or the horizontal scale of the display.
To adjust Sweep controls:
1. Select Setup from the Scope Multimeter toolbar.
The Scope Multimeter Preferences dialog box opens
2. Select the Sweep button to open the sweep dialog box (Figure 8-18)
Figure 8-18 Sample Sweep Setup dialog box
3. Choose an option from the list.
4. Select Back to return to the Preferences dialog box, or select Exit to close the dialog box and
return to the scope.
Trigger Controls
Triggering allows you to set the scope so that it only begins displaying a trace once predetermined
signal conditions, or triggers, are met. The trigger point is indicated by a plus sign (+) on the scope
grid. The plus sign can be dragged across the grid with the stylus to roughly position it. The trigger
controls allow you to precisely position the trigger.
To adjust trigger controls:
1. Select Setup from the Scope Multimeter toolbar.
The Scope Multimeter Preferences dialog box opens
2. Select Trigger to open the Trigger Setup dialog box (Figure 8-19).
3. Use the dialog box controls to set the trigger.
4. Select OK to close the dialog box.
5. Select Back twice to close the Scope Multimeter Preferences dialog box.
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Scope Multimeter Operations
Operations
1— Source—selects the triggering event:
- Trace 1—sets the trigger to channel 1.
- Trace 2—sets the trigger to channel 2.
- Trace 3—sets the trigger to channel 3.
- Trace 4—sets the trigger to channel 4.
- Cylinder—sets triggering to the firing of a cylinder detected by the optional RPM
Pickup or Secondary Ignition Adapter.
- None—switches triggering off.
2— Mode—sets the method of triggering:
- Auto (automatic)—if a trigger is found, the waveform displays. If a trigger is not found
after about a half second, the waveform and a “trigger not found” message displays.
- Manual—if a trigger is found, the waveform displays. If a trigger is not found nothing
displays (no waveform and no message).
3— Slope—sets triggering to the rising (top button) or falling (lower button) slope of the signal
waveform.
4— Vertical position—moves the trigger position up and down on the grid.
5— Horizontal position—moves the trigger timing left and right on the grid
6— Select Back to return to the Preferences dialog box, or select Exit to close the dialog box
and return to the scope.
Figure 8-19 Trigger controls
View Controls
Use the view controls to set display attributes.
To adjust view controls:
1. Select Setup from the Scope Multimeter toolbar.
The Scope Multimeter Preferences dialog box opens.
2. Select View to open a submenu.
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Scope Multimeter Operations
Operations
Three types of adjustment are available on the submenu:
– Display—use to adjust what information displays and how it appears
– Layout—use to set how many traces display and how they display on the screen
– Units—use to adjust time and voltage interval settings
Selecting from the submenu opens a dialog box for that item. Dialog box options for each item
are discussed in the following sections.
3. Make dialog box selections as needed.
4. Select Back to return to the Preferences dialog box, or select Exit to close the dialog box and
return to the scope.
Display Settings
Selecting Display from the View submenu opens the Display dialog box (Figure 8-20).
Figure 8-20 Sample Display dialog box
The following options are available from the Display dialog box:
• Show RPM—adds an engine speed field at the top of the screen (Figure 8-21).
Figure 8-21 Sample Show RPM selected
• Show Digital KV—available only in ignition scope, adds kilovolt readings to the screen.
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Figure 8-22 Sample Show Digital KV selected
• Show Grid—switches grid lines on the screen off and on (Figure 8-23).
Figure 8-23 Sample grid selected
• Invert Colors—switches the screen background to white.
Layout Settings
The selected radio knob on the Layout dialog box shows which setting is active. Use the stylus to
switch between settings:
• 1 Window—shows all traces on the same screen (Figure 8-23).
• 2 Windows—shows two separate traces in two ways: horizontal, one below another
(Figure 8-24) or vertical, side-by-side (Figure 8-25)
• 3 windows—shows three traces, one below another, on the same screen (Figure 8-26).
• 4 windows—shows four traces, one below another, on the same screen.
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Figure 8-24 Sample 2 Windows horizontal display
Figure 8-25 Sample 2 Windows vertical display
Figure 8-26 Sample 3 Windows display
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Units Settings
The Units dialog box allows you to switch between Full Scale or Per Division settings for the trace
setup and the display settings. Selecting Full Scale configures the units to the full viewing area of
the screen, while Per Division adjusts the units to a single division (one tenth) of the screen.
The selected radio knob on the Units dialog box shows which setting is active. Use the stylus to
switch between settings (Figure 8-27).
Figure 8-27 Sample View Units dialog box
Setup Controls
Basic tool settings are adjusted here.
To adjust setup controls:
1. Select Setup from the Scope Multimeter toolbar.
The Scope Multimeter Preferences dialog box opens
2. Select Setup from the dialog box.
A submenu of options displays:
–
–
–
–
Back—use to return to the Preferences dialog box
Units—use to set how measurement values display, US standard or metric
Snapshot—use to adjust the percentage of data captured following a trigger event
Ignition—use to configure the ignition scope for the test vehicle
Selecting from the submenu opens a dialog box for that item. Dialog box options for each item
are discussed in the following sections.
3. Make dialog box selections as needed.
4. Select Exit to close the dialog box and return to the scope.
Units
Selecting Units opens the Setup dialog box. The units of measurement can be changed between
US customary or metric. The selected radio knobs on the Setup dialog box show which settings
are active (Figure 8-28).
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Figure 8-28 Sample Setup Units dialog box
Description
Abbreviation
bar
bar
inHg
inches of mercury
kg/cm2
kilograms per centimeter squared
kPa
kilopascal
mmHg
millimeters of mercury
psi
pounds per square inch
Snapshot
The Snapshot tab of the Setup dialog box opens a window that allows you to select how much
data is captured after a snapshot is triggered (Figure 8-29). Available selections, which range from
ten to ninety percent in ten-percent increments, are shown as buttons with the current setting
highlighted. Select a button, then select Back or Exit to close the dialog box.
Figure 8-29 Sample Snapshot dialog box
Refer to Trigger Controls on page 83 for information on how to setup a trigger.
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Ignition
The Ignition tab of the Setup dialog box is used to configure the scope for displaying secondary
ignition patterns. There are two main selection fields (Type and Cylinders) and the fields vary
depending upon the type of ignition system selected in dialog box (Figure 8-30).
Figure 8-30 Sample Setup Ignition dialog box
To setup ignition tests
1. Select the Setup button to open the Setup dialog box.
2. Select the Ignition tab of the dialog box.
3. Highlight the ignition system for the test vehicle in the “Type” field:
–
–
–
–
Standard—use for systems with a distributor
Waste Spark—use for coil pack systems that fire 2 plugs simultaneously
Direct—use for coil-on-plug systems
Other—use for systems that do not fit any of the above categories
4. Select the number of cylinders for the test vehicle in the “Cylinders” field.
Scroll through the list using the up and down arrows on either side of the number.
5. This step varies depending upon the type of ignition system:
– If testing a Standard system, select the Firing Order.
– If testing an Other system, select the RPM Factor.
Scroll through the list of available choices using the up and down arrows below the
displayed firing order or RPM factor.
6. This step also varies depending upon the type of ignition system:
– On a Standard or Direct system, choose between Coil and Plug for the Number 1 Trigger.
– On a waste Spark system, select the polarity of the firings using the +, –, and
arrow buttons.
7. Select Back to return to the Preferences dialog box, or select Exit to close the dialog box and
return to the scope.
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Data
The Data button on the toolbar switches the trace details information at the base of the screen
through three states as previously explained in Trace Details on page 76.
Cursor Controls
Select Cursors from the toolbar to open the Cursors dialog box (Figure 8-31).
1— Cursor 1 controls
2— Cursor 2 controls
3— Show or Hide button
4— Back button
Figure 8-31 Cursor controls
Cursor 1, the top slider and arrows, is the left-hand cursor on the screen. Cursor 2, the lower set
of controls, is the right-hand cursor on the screen. Drag the slider or tap the arrows to position the
cursors. Each tap of the stylus moves the cursor incrementally in the direction of the arrow.
Select Show to display the cursors (the button changes to Hide).
Select Hide to conceal the cursors (the button changes to Show).
Select Back to close the dialog box.
Refresh Controls
Selecting the Refresh button from the Scope Multimeter Toolbar clears the minimum and
maximum digital values and updates the viewing screen.
File Controls
Selecting File from the toolbar opens a dialog box with a menu of save options:
• Save Configuration—saves the current setup values as a preset.
• Save Single Frame—saves the data currently on the screen only.
• Save All Frames—saves the current screen plus all the data stored in the buffer.
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To save a file or configuration:
1. Select File from the toolbar.
2. Select a save option from the dialog box.
Figure 8-32 Sample file setup dialog box
The Save As dialog box and the virtual keyboard open.
3. Use the keyboard to name the file to be saved, then either select the Save button or tap return
on the keyboard.
A configuration description dialog box opens.
NOTE:
The description entered here is what displays in the information panel of the Data Manager.
4. Use the keyboard to enter a description of the file to be saved.
5. Select the OK button or tap return on the keyboard.
6. Select OK to close the file setup dialog box.
Once a configuration is saved, it becomes available as a preset. Files are saved to the Scope
Multimeter Data Folder and can be retrieved through the Data Manager.
Print Controls
Selecting Print from the toolbar opens a standard Windows Print dialog box set up to print the
current screen. A printer must be connected and setup on the Display Device. If not, the “Add
Printer Wizard” opens and guides you through the procedure. Select from the menus as needed.
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Ask-a-Tech Operations
Chapter 9
Currently available in North America only, the Ask-a-Tech module provides a forum to network
with other professional technicians and gives you access to a vast database of repair and
diagnostic tips along with proven field fixes. The information on the website is developed by
technicians for technicians and cannot be found in a service or repair manual.
9.1 Ask-a-Tech Tips
An Ask-a-Tech Tip is a concise description of a repair for a particular problem on a specific vehicle
developed by your fellow technicians. Tips go through various stages of development as they
evolve from a question posted to the group to a verified repair for the posted question.
Depending upon the complexity of the problem, it may take several days or weeks to find a
solution. Established tips may also change when technicians develop better ways to perform the
task. There are two basic types of Tip:
• Certified Tips—these tips have been closely scrutinized and adhere to established quality
control standards
• Community Tips—these tips were developed solely by the community of Ask-a-Tech users
Tips display as a list on the website with an icon along the right-hand edge. The icons indicate the
type of information the tip includes and how the tip was developed:
Icon
Type of Tip
Description
Certified
This Tip has been subject to strenuous quality control.
Community members are free to comment on or edit the
Tip to improve it. As soon as a Certified Tip is edited it
becomes an Edited Certified Tip.
This Tip originated as a Certified Tip but has been
changed by the Community. The Community is given the
opportunity to make Certified Tips more specific to a
Edited Certified
vehicle, and to expand and enhance the content. It is
expected that as time passes, tips evolve to provide
better ways of repairing a specific problem.
Community
Indicates a Tip that generated by the Community. These
tips were developed by the network of technicians to
address a problem on a specific vehicle.
Question
This icon denotes a Question that is being asked by
somebody in the Community looking for information on a
problem they are experiencing.
Reference
Indicates a Fast-Track Troubleshooter Reference. Search
for a Fast-Track Troubleshooter Reference either by
entering the reference number into the search box, or by
selecting vehicle attributes from the navigation pane.
93

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