Snap on Diagnostics EEHD301NEW Display Unit User Manual D10 UserManual

Snap-on Diagnostics Display Unit D10 UserManual

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Ask-a-Tech Operations
Launching Ask-a-Tech
9.2 Launching Ask-a-Tech
Tap the Ask-a-Tech button on the Home screen to launch the website. Ask-a-Tech information is
vehicle specific and a vehicle must be identified before the Home Page opens.
Expect one of the two following results when Ask-a-Tech is selected:
1. A confirmation message displays if the diagnostic platform recognizes an active vehicle:
a. Select OK to continue with the identified vehicle.
b. Select Cancel to identify a different vehicle.
Figure 9-1 Sample confirmation message
2. A vehicle identification sequence begins if there is no active vehicle. Follow the screen
prompts to:
a. Select the year
b. Select the make
c. Select the model
Select OK when the confirmation message displays.
The Ask-a-Tech website launches once the vehicle identification is confirmed.
9.3 Ask-a-Tech Home Page
The Ask-a-Tech website opens to the home page (Figure 9-2). You are asked to register and login
the first time you open Ask-a-Tech and select one of the interactive features. Follow the on-screen
instructions to complete the registration and login.
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Ask-a-Tech Operations
Ask-a-Tech Home Page
Figure 9-2 Sample Ask-a-Tech page
There are two main sections on the home page:
• Ask-a-Tech Pulse
• What Do You Want To Do?
9.3.1 Ask-a-Tech Pulse
The Ask-a-Tech Pulse is a capsule summary of recent activity. Selecting an item from the list
opens the complete tip. An icon along the right-hand edge indicates the type of tip:
Icon
Description
Name
Question
Indicates a question a member is asking of the group.
Answer
Indicates an answer a member has posted in response to
a question.
Best Answer
Indicates what the community has determined to be the
best answer to a question posted by a member.
Fixed
Indicates there is a verified solution to a posted question.
Information on a tip page varies depending upon a number of factors; the type of tip, the
complexity of the issue, and what is required to resolve the situation. Tip pages allow you to track
the complete history of a tip, from the original question to the verified repair (Figure 9-3).
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Ask-a-Tech Operations
Ask-a-Tech Home Page
Figure 9-3 Sample Ask-a-Tech tip page
Hover over an acronym with a dashed underline in a Tip and a popup with the acronym definition
opens as shown in the illustration above. Tip pages may also include hyperlinks that take you to
test procedures and Fast-Track Troubleshooter references.
9.3.2 What Do You Want To Do?
This section gives you access to a number of options, including:
•
•
•
•
Perform a Search
View Latest Questions
Ask a Question
Enter a Tip
Other Home page options, such as My Preferences and My Expert Subscriptions, allow you to
personalize the Ask-a-Tech experience. My Open Questions provides a quick way to check for
responses to questions you have posted.
Vehicle identification is carried over from the diagnostic platform when you enter Ask-a-Tech and
displays just below the search field. The Change Vehicle button to the left of the search field allows
you to change the vehicle or modify its attributes. Selecting the Change Vehicle button opens a
dialog box. Follow the on-screen instructions to change the vehicle.
IMPORTANT:
Changing the vehicle in Ask-a-Tech, or any other web-based application, modifies the vehicle
identification on the website, but not on the diagnostic platform. Therefore, the original vehicle is
still active when you return to the diagnostic platform.
96
Ask-a-Tech Operations
Ask-a-Tech Home Page
Perform a Search
Enter an item in the search field near the top of the page and click Search, or enter a keyboard
return, to initiate the search. The screen updates to show the search results (Figure 9-4).
Figure 9-4 Sample Ask-a-Tech search results
Use the scroll bar at the right of the results to view the entire page. Use the “Showing page” bar at
the bottom of the page to navigate between pages. To limit the number of results, be more specific
in your search criteria. Select a tip from the search results to open it.
View Latest Questions
This option allows you to review the most recent questions members have posted to the group,
selecting opens a list of recently posted questions (Figure 9-5).
Figure 9-5 Sample Ask-a-Tech Latest Questions
97
Ask-a-Tech Operations
Ask-a-Tech Home Page
Use the scroll bar to view the entire page and the “Showing page” bar at the bottom of the page to
navigate between pages.
Selecting a question from the list opens the discussion and gives you the opportunity to join in and
share your expertise.
Ask a Question
Use this option to solicit advice from the group when you run into a situation that seems to defy
logic. The open forum is an opportunity to exchange ideas and experiences with other
professional technicians. Selecting Ask a Question from the Home Page opens a form for posting
a question to the community (Figure 9-6).
Figure 9-6 Sample ask a question page
There are five fields to be filled in on the question form:
•
•
•
•
•
Subject
Symptoms
Diagnostic Steps Performed/Parts Replaced
Your Question
Attachments
Subject and Symptoms are required and Ask-a-Tech does not accept a question unless there is
information these fields. The other fields are optional, but the more detail you provide the more
timely and accurate the responses you receive will be. Be sure to include as much information as
possible about the vehicle and the conditions. Attachments allows you to include screen captures,
photos, or other supporting documents, selecting opens a window for locating and including files.
Select Submit at the bottom of the page to post your question for the community once the form is
complete.
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Ask-a-Tech Operations
Ask-a-Tech Home Page
Enter a Tip
Use this option to share your experiences with other members by creating a Tip. Posting a Tip
requires the use of Microsoft Silverlight, a supplemental software program. The first time you
select Enter a Tip you are prompted to install Silverlight. Follow the on-screen instructions to
download and install the software.
Refresh the screen after Silverlight is installed and the Enter a Tip form displays. There are four
fields to be filled in on the Enter a Tip form:
• Title—enter a name for your Tip
• Enter Tip Content—enter the text and attachments to be included in your Tip
• Subscribe for Notifications—sends you an e-mail notice whenever a member comments on
or edits your Tip.
• Save Tip—submits your Tip to Ask-a-Tech.
FAQ
The FAQ (frequently asked questions) option listed under Contribute in the left-hand panel of the
Ask-a-Tech home page opens a document that details how to use Ask-a-Tech.
Figure 9-7 Sample FAQ opening page
Information is presented as a single continuous page document. Contents listed at the top by
category, scroll to view all of the available options. Items shown in red with an underline are
hyperlinks, and selecting them takes you to that point of the document.
99
Chapter 10
Information Operations
After using the Scanner, Component Test, and Scope Multimeter to diagnose and locate the source of a
problem, select Information on the Home screen to link to resources that help you fix the problem and get
the vehicle back in service (Figure 10-1).
Figure 10-1 Sample Home screen Information button
ShopKey5 software is available as an option for North America. An internet connection is required.
When installed, simply tap the Repair information toolbar button to launch the ShopKey5 program.
Refer to the on-line help within the ShopKey5 program for additional information.
100
Chapter 11
Vehicle History Operations
The Vehicle History refers to any work in progress, such as a repair order, estimate or invoice, that
has customer, vehicle, and repair information for a vehicle in your shop. The Vehicle History is the
starting point for using the Diagnostic Platform.
The Scanner and Component Test software get vehicle information from the Vehicle History, and
can only start after a Vehicle History is opened.
11.1 Screen Layout
There are two main parts to the Vehicle History screen:
1— Vehicle History Toolbar—lets you manage the vehicle data
2— Main Body—lists all open Vehicle History records
Figure 11-1 Sample Vehicle History screen
11.1.1 Vehicle History Main Body
The main body of the screen lists all of the available Vehicle History items. By default, items are
shown in the order in which they are entered. However, you can resort them by any of the
categories shown as column headings. You can also resize the individual columns.
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Vehicle History Operations
Screen Layout
To sort Vehicle History items:
1. Tap a category heading.
The listed items resort according to the selected category. A triangle appears alongside the
name of the column that was used for the sort.
2. Select the triangle in the heading to reverse the sort order.
To resize a Vehicle History column:
1. Touch the line separating two columns.
A line with arrowheads appears to show the column is ready for resizing.
2. Drag the line left or right to increase or decrease the column width.
11.1.2 Vehicle History Toolbar
The table below gives brief descriptions of the control buttons on the toolbar:
Table 11-1 Toolbar buttons
Name
Description
Button
Back
Returns to the previously viewed
screen.
Activate
Loads the highlighted vehicle history
View
Opens the worksheet for the currently
highlighted vehicle history
Delete
Erases the currently highlighted vehicle
history
Search
Opens a window that allows you to
locate a particular vehicle history
Show All
Available only after a search, use to
return to a complete Vehicle History list
Settings
Opens a window that allows you to
configure which fields display on main
Vehicle History screen
Activate
Use this button to load an existing vehicle history when servicing a vehicle that you have
previously worked on. The Diagnostic Platform uses the identification characteristics stored in the
vehicle history to load the correct database, so there is no need to identify the test vehicle.
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Vehicle History Operations
Screen Layout
To activate a vehicle:
1. Locate and highlight the desired Vehicle History in the main body of the screen.
2. Tap Activate on the Vehicle History toolbar.
The Activate button in removed from the toolbar once a vehicle has been selected.
3. Tap the Home button on the Toolbar.
The Home screen displays with the activated vehicle shown on the toolbar.
4. Select any module button on the Home screen to begin testing.
View
Use this selection to open edit, add notes, and print the work sheet for an existing Vehicle History.
To modify an existing Vehicle History:
1. Highlight the Vehicle History be opened in the main body of the screen.
2. Tap View on the Vehicle History toolbar.
The worksheet for the selected vehicle opens, and there are now Back and Save & Close
buttons available on the toolbar.
Figure 11-2 Sample vehicle history worksheet
NOTE:
The virtual keyboard automatically opens the first time you touch within one of the data fields.
3. Use the virtual keyboard to enter information in the data fields.
4. Tap Save & Close on the toolbar to save the changes you made and return to the Vehicle
History screen.
Use the Back button on the toolbar to return to the Vehicle History screen without saving the
changes you made.
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Vehicle History Operations
Screen Layout
Delete
Use the Delete button to remove unwanted items from the Vehicle History list. Simply highlight the
item to remove, then select Delete.
Search and Show All
Selecting Search opens a dialog box that allows you to search Vehicle History items by category
(Figure 11-3).
Figure 11-3 Sample Search dialog box
To search:
1. Tap Search on the Vehicle History toolbar to open the search window.
2. A dropdown menu allows you to select the field to search:
–
–
–
–
–
–
–
–
Year
Make
Model
Color
Customer
License
State
Technician
3. Use the virtual keyboard to enter search criteria into the text field.
4. Select Search to start the search.
The display returns to the Vehicle History screen with only the records fitting the search
criteria showing.
5. Tap Show All on the toolbar to restore the complete Vehicle History list.
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Vehicle History Operations
Screen Layout
Settings
Use Settings to determine which categories of information display in the main body of the Vehicle
History screen. Selecting the Settings button opens a dialog box.
To change Settings:
1. Tap Settings on the Vehicle History toolbar to open the dialog box.
Figure 11-4 Sample Settings dialog box.
2. Tap to highlight the categories that you do not want to display on the main screen, remember:
– Items that are highlighted do not display
– Items that are not highlighted display
3. Select OK on the toolbar to implement the changes, select Cancel to disregard the changes.
The dialog box closes and the screen updates.
105
Chapter 12
Data Manager Operations
The Data Manager module is used to store, sort, and review saved files. Most operations are
controlled through the toolbar.
12.1 Screen Layout
Select Data Manager on the Module toolbar to open the file system. Use the toolbar at the top of
the screen to navigate through the data. The folders panel below the toolbar displays the contents
of the Windows “My Documents” folder, which is the Data Manager main screen. The information
panel on the lower-left portion of the screen shows a summary of the saved file when available,
and the preview panel on the lower right displays an image if the selected file is a graphic.
1— Data Manager Toolbar
2— Folders Panel
3— Preview Panel
4— Information Panel
Figure 12-1 Sample Data Manager main screen
The main screen includes folders for saved files from the various modules:
•
•
•
•
•
•
Camera Folder—contains photographs taken with the built-in camera.
CTM Data Folder—contains files saved while working in the Component Test module.
Sample Files—contains an assortment of example saved data files.
Scanner Data Folder—contains files saved while working in the Scan Module.
Scope Multimeter Data Folder—contains files saved while working with the Scope Multimeter.
Screenshots—contains images saved by pressing the “S” button.
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Data Manager Operations
Navigation
12.2 Navigation
Use the toolbar buttons as shown in the table below to navigate through the Data Manager:
Table 12-1 Data Manager toolbar buttons
Name
Description
Button
My Data
Returns to the Data Manager main screen.
Up
Moves the items displayed in the folders
panel up one level in the file structure.
Open
Opens the highlighted folder or file.
New
Creates a new folder.
Delete
Moves the highlighted file or folder to the
recycling bin.
Rename
Opens a dialog box and the virtual keyboard
for renaming the selected file or folder.
Save
Saves the selected file.
Properties
Opens a dialog box and the virtual keyboard
for renaming the selected file or folder.
More
Opens a menu of additional options.
12.3 Operations
Data Manager operations based on toolbar selections are explained in the following sections.
12.3.1 My Data
The My Data button is a shortcut that quickly returns you to the main Data Manager screen. Tap
the button at any time to instantly return. Note the location of the page being viewed is shown near
the top of the screen just above the toolbar.
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Data Manager Operations
Operations
12.3.2 Up
This button moves the items shown in the folders panel of the screen up in the file structure one
level at a time. For example; one tap of the Up button when viewing the contents of the Scanner
Data Folder returns you to the main screen. A second tap would display the contents of the “My
Documents” folder.
12.3.3 Open
The Open button is only active (displays in color) when an item in the folders panel is highlighted.
To open a folder:
1. Highlight the file to open in the folders panel.
2. Tap the Open button to load the highlighted file.
Figure 12-2 Sample open folder showing information
The screen advances and the contents of the open folder are shown in the folders panel.
Highlight an item in the folders panel and the information or preview displays, if available, in
the lower portion of the screen (Figure 12-2).
3. To exit the current folder:
– Tap My Data on the toolbar to return to the main Data Manager screen.
– Tap More > Up on the toolbar to return to the previous page.
12.3.4 New
The New button allows you to create a new folder. This option is only available when the button
displays in color.
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Data Manager Operations
Operations
To create a new folder:
1. Tap the New button on the toolbar.
The New Folder Name dialog box opens (Figure 12-3).
2. Touch the entry field on the dialog box to open the virtual keyboard.
3. Type a name for the new folder using the virtual keyboard.
4. Tap the OK button to create the new folder and return to the previous page. The Cancel button
returns you to the previous page without creating a new folder.
Figure 12-3 Sample New Folder name dialog box
12.3.5 Delete
The Delete button moves folders or items within folders to the Recycling bin. A confirmation
displays when a file is selected for deletion. Select Yes to delete the file or No to cancel.
To delete an item:
1. Touch to highlight the item or folder to be deleted.
2. Tap the Delete button on the toolbar.
A confirmation message displays (Figure 12-4).
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Data Manager Operations
Operations
Figure 12-4 Sample delete confirmation message
3. Tap Yes to delete the selected item and return to the previous page. The No button returns
you to the previous page without deleting the selected item.
12.3.6 Rename
The Rename button allows you to change the name of a folder or items within a folder.
To rename an item:
1. Highlight the item or folder to be renamed.
2. Tap the Rename button on the toolbar.
The New Name dialog box opens (Figure 12-3).
Figure 12-5 Sample new name dialog box
110
Data Manager Operations
Operations
3. Touch the entry field on the dialog box to open the virtual keyboard.
4. Type the new name into the entry field using the virtual keyboard.
5. Tap the OK button to change the name and return to the previous page. The Cancel button
returns you to the previous page without changing the name.
12.3.7 Save
The Save button is not implemented at this time.
12.3.8 Properties
The Properties button function allows you to change the name and assign identifying attributes to
saved Scope Multimeter files. Operation is similar to renaming a file as discussed above, except
there are additional fields for entering descriptive information.
To assign properties to an item:
1. Highlight the item or folder.
2. Tap the Properties button on the toolbar.
The Properties dialog box and the virtual keyboard open (Figure 12-3).
Figure 12-6 Sample Properties dialog box without the virtual keyboard
3. Type a new name into the field using the virtual keyboard if you want to rename the file.
4. Use either the virtual keyboard or the dropdown menus to fill in the Year, Make, Component,
and Condition fields.
5. Tap the OK button to change the name and return to the previous page. The Cancel button
returns you to the previous page without changing the name.
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Data Manager Operations
Saved File Structure
12.3.9 More
Selecting the More button opens a dropdown menu with two options:
• Shortcut—creates a shortcut to the highlighted item on the Data Manager main screen. A
confirmation message displays when this option is selected.
• Email—opens a new e-mail message with the selected file attached. The display device must
have an active e-mail account to use this feature.
12.4 Saved File Structure
The Diagnostic Suite automatically creates folders to manage saved files. Whenever 60 files are
saved into any of the Data Manager menu option folders, a new folder is created. Folders may
contain files for a day, week, month, or a year. An Older folder, when available, goes to the next
higher level in the files structure menu (Figure 12-7).
Figure 12-7 Sample saved file folder structure
112
Help Operations
Chapter 13
Selecting Help from the Home screen opens this manual in a dedicated screen viewer. Navigate
through the file either by gesture scrolling on the touch screen, or with the scroll bar along the right
edge of the viewing screen. A left-to-right scroll bar appears at the bottom of the screen when
magnification is increased.
All listings in the Contents and Index are active links. Tap an entry with the stylus to go directly to
that point of the document. Additional links within the text, shown in blue-colored type, also take
you to the referenced section of the manual.
13.1 Using the Help Toolbar
A simple toolbar at the top of the screen is used to adjust screen magnification and to exit Help:
Table 13-1 Help toolbar buttons
Name
Button
Description
Back
Closes the help file and returns you to
the previously viewed screen.
Zoom +
Incrementally increases the screen
magnification.
Zoom –
Incrementally decreases the screen
magnification.
Reset
Restores the default screen
magnification.
Previous Page
Moves back one page in the document.
Page Counter
Shows the current page over the total
number if pages in the document.
Next Page
Moves forward one page in the
document.
More
Opens a menu of the additional options
shown below.
Hide TOC
Closes the contents and search column
so the document fills the screen.
Show TOC
Opens the contents and search column
if they have been hidden.
Exit
Closes the help file, and any other
open modules, and returns you to the
Home screen.
113
Chapter 14
System Settings Operations
Selecting System Settings from the Home screen opens a menu with two options:
• Paired Devices
• Shop Information
Paired Devices allows you to check the status of and to pair wireless devices, such as the
Scan Module, to the Display Device. Shop Information allows you to create and edit a
personalized header that is included on printed documents.
14.1 Paired Devices
The Scan Module communicates with the Display Device with a wireless connection so that data
is readily available while working anywhere on the vehicle. In order to do this, the modules need
to be paired, or synchronized, the first time they are used together. Detailed information about
paired modules can be found by selecting System Settings from the Home screen.
To check paired module details:
1. Tap the System Settings button on the Home screen.
2. Tap the Paired Devices option on the menu.
The paired devices screen opens (Figure 14-1).
Figure 14-1 Sample Paired Devices screen
The Paired Devices screen lists all of the modules paired to the Display Device, and also
indicates whether or not there is an active communications link between the units.
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System Settings Operations
Paired Devices
The Hardware Status indicators in the lower-right corner of the Home screen provides a quick
reference of which modules have been paired to the Display Device (Table 14-1):
Table 14-1 Hardware Status indicators
Not Paired
Module
Paired
Scanner
Scope Multimeter
14.1.1 Pairing the Scan Module
The Scan Module needs to be either connected to a vehicle or connected to a powered USB port
so that it is powered up during the pairing procedure. Make sure the Display Device has a charged
battery or is connected to an AC power supply.
To pair the Scan Module with the Display Device:
1. Power on the Display Device.
2. Connect the 25-pin end of the data cable to the Scan Module data cable port.
3. Connect the 16-pin end of the data cable to a live vehicle data link connector (DLC).
The green vehicle power LED should be illuminated.
4. Tap the System Settings button on the Home screen of the Display Device.
5. Select Paired Devices from the menu.
6. From the Paired Devices screen select Add from the toolbar.
7. When prompted select OK from the toolbar.
The Display Device searches for compatible wireless devices, then displays the results. The
Scan Module is listed as “VERDICT S3-” plus a partial serial number (Figure 14-2).
Figure 14-2 Sample Scan Module selection
115
System Settings Operations
Shop Information
8. Tap to select the Scan Module from the search results list.
A search in progress message displays during the pairing procedure (Figure 14-3), the Paired
Devices screen (Figure 14-1) displays once the procedure completes.
Figure 14-3 Sample pairing in progress message
9. Tap the Home button on the Toolbar to return to the Home screen.
10. Disconnect the data cable from the vehicle.
The Scan Module and Display devices are now paired for wireless communication and should
automatically recognize each other when both are powered up.
14.2 Shop Information
This option allows you to add personalized shop information that can be included on printed data
files. Selecting opens a form that can be filled in using the virtual keyboard. Select OK when the
form is complete and the information is saved.
To add Shop Information:
1. From the Home screen select System Settings.
2. From the System Settings menu select Shop Information.
The Shop Information dialog box opens (Figure 14-4).
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System Settings Operations
Shop Information
Figure 14-4 Sample Shop Information dialog box
3. Tap within any of the information fields and the virtual keyboard opens.
4. Use the virtual keyboard to fill in the Shop Information form.
As an alternative, you can connect a USB keyboard to a USB port on the Display Device and
use it to enter information into the form.
NOTE:
The screen does not scroll. Use the Top and Bottom buttons on the right side of the virtual
keyboard relocate the keyboard on the screen so that you can complete the form (Figure 14-5).
Figure 14-5 Virtual keyboard Top and Bottom buttons
5. Close the virtual keyboard and review the information once all the fields have been filled in.
6. Select OK from the toolbar to save the Shop Information, or Cancel to close the Shop
Information dialog box without saving.
The Shop Information screen closes and the screen returns to the System Settings menu.
117
Chapter 15
Maintenance
This section covers how to care for your Diagnostic Platform components.
15.1 Display Device
Perform the following services on your Display Device on a routine basis to keep it in top condition.
15.1.1 Cleaning the Touch Screen
The touch screen can be cleaned with a soft cloth and alcohol or a mild window cleaner.
IMPORTANT:
Do not use any abrasive cleansers or automotive chemicals on the touch screen.
15.1.2 Calibrating the Touch Screen
The touch screen can be calibrated for accuracy using the PenMount (PM) utility of the unit.
To calibrate the touch screen:
1. From the Windows toolbar select Start > PenMount Control Panel.
Figure 15-1 Launching the calibration program
2. In the PM Control Panel; highlight PenMount 6000 RS232 and select Configure.
3. Select one of two calibration options:
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Maintenance
Display Device
Figure 15-2 Selecting a calibration option
– Standard—uses 5 points on the screen to quickly bring the unit into calibration. Use the
stylus to calibrate the screen.
– Advanced—uses 9, 16, or 25 points on the screen to accurately bring the unit into
calibration. Use the dropdown menu to select the number of points, a stylus is required to
calibrate the screen.
4. Touch and hold the center of each red box that displays in sequence.
Figure 15-3 Sample calibration target
5. Select OK to close the dialog boxes once the calibration is complete.
Extended Desktop Touch Screen Calibration
Special consideration must be given to calibrating the touch screen when the Extended Desktop
feature of theD7 Display Device is used with an external monitor and the optional docking cradle.
If the standard calibration method does not restore touch screen accuracy to a unit with extended
desktop, use one of the procedures that follow.
119
Maintenance
Display Device
To calibrate the touch screen without the unit installed in docking cradle:
1. From the Windows toolbar select Start > Control Panel > Display.
The Display Properties dialog box opens.
2. From the dialog box select Settings > Advanced.
The Default Monitor and Intel Driver dialog box opens.
3. From the dialog box select the Display Config tab.
4. From the Display Config tab, select LVDS (clone) CRT from the Display Configuration
dropdown menu (Figure 15-4).
Figure 15-4 Sample Display Config tab
5. Select Apply.
6. Close the dialog boxes and the Control Panel window.
7. Calibrate the touch screen using the standard procedure.
NOTE:
This method disables the extended desktop. The same calibration issue arises if the extended
desktop is used again.
To calibrate the touch screen with the unit installed in docking cradle:
1. With the Display Device installed in the docking cradle, connect a USB keyboard and an
external monitor.
IMPORTANT:
The Intel Graphics Display Config should be set to “LVDS (extended) CRT”, refer to the
procedure above to verify or reset the configuration.
2. From the Windows toolbar select Start > PenMount Control Panel to open the dialog box.
3. From the dialog box, select the Multiple Monitors tab.
120
Maintenance
Display Device
4. With the Multiple Monitor Support box checked, select the Map Touch Screens button
(Figure 15-5).
Figure 15-5 Sample Multiple Monitors tab
5. Follow the screen prompts and touch the screen of the D7 Display Device as requested.
6. Type “S” on the USB keyboard to skip for extended display as requested.
7. Select OK from the Multiple Monitors tab to close the PenMount Control Panel dialog box.
8. Calibrate the touch screen using the standard procedure.
15.1.3 Cleaning and Inspecting the Display Device
When using the Display Device, make sure to do the following:
• Check the housing, wiring, and connectors for dirt and damage before and after each use.
• At the end of each work day, wipe the Display Device housing, wiring, and connectors clean
with a damp cloth.
IMPORTANT:
Do not use any abrasive cleansers or automotive chemicals on the Display Device.
15.1.4 Battery Service
Follow all safety guidelines when handling the battery pack.
 :$51 ,1*
Risk of electric shock.
• Prior to recycling the battery pack, protect exposed terminals with heavy insulating tape
to prevent shorting.
• Disconnect all test leads and turn diagnostic tools off before removing the battery pack.
• Do not attempt to disassemble the battery or remove any component projecting from or
protecting the battery terminals.
• Do not expose the unit or battery pack to rain, snow, or wet conditions.
• Do not short circuit the battery terminals.
Electric shock can cause injury.
121
Maintenance
Display Device
 :$51 ,1*
Risk of explosion.
• The Lithium battery is factory replaceable only, incorrect replacement or tampering with
the battery pack may cause an explosion.
Explosion can cause death or serious injury.
Battery Safety Guidelines
IMPORTANT:
The battery pack contains no user serviceable components. Tampering with the battery pack
terminals or housing will void the product warranty.
Keep the following in mind when using and handling the battery pack:
• Do not short circuit battery pack terminals.
• Do not immerse the Display Device or battery pack in water, or allow water to enter the unit or
battery pack.
•
•
•
•
•
•
•
•
•
Do not crush, disassemble, or tamper with the battery pack.
Do not heat the battery pack to over 100°C (212°F), or dispose of it in a fire.
Do not expose the battery pack to excessive physical shock or vibration.
Keep the battery pack out of reach of children.
Do not use a battery pack that appears to have suffered abuse or damage.
Charge the battery pack in the appropriate charger only.
Do not use a battery charger that has been modified or damaged.
Use the battery pack for the specified product only.
Store the battery pack in a cool, dry, well ventilated area.
NOTE:
The battery pack should be used within a short period of time (about 30 days) after charging to
prevent loss of capacity due to self-discharging.
If long-term storage of the battery pack is necessary, it should be stored in a in cool, dry, well
ventilated place with a 30 to 75 percent state of charge to prevent loss of characteristics.
To prolong the life of your battery, power off the unit or place it into hibernation mode when not in
use. The display Device has a built in charger that recharges the battery on demand whenever it
is connected to a power source.
Replacing the Battery Pack
If the battery pack no longer hold a charge, contact your sales representative to order a new one.
IMPORTANT:
Replace the battery pack with original Snap-on replacement parts only.
122
Maintenance
Display Device
To replace the battery pack:
1. Loosen the two captive screws the secure the battery pack to the back of the unit.
2. Insert a fingernail into the recess at the mid point of the top of the battery pack, then gently
raise the battery pack up to release the electrical connector.
1— Captive Screws
2— Lifting Recess
Figure 15-6 Display Device battery pack replacement
3. Lift the battery pack clear of the unit.
4. Fit the three tabs on the bottom of the new battery pack into the slots, then rotate the assembly
into position.
5. Make sure the battery pack is fully seated.
6. Tighten the two captive screws.
Disposing of the Battery Pack
Always dispose of a lithium-ion battery pack according to local regulations, which vary for different
countries and regions. The battery pack, while non-hazardous waste, does contain recyclable
materials. If shipping is required, ship the battery pack to a recyling facility in accordance with
local, national, and international regulations. For additional information contact:
• North America—Rechargeable Battery Recycling Corporation (RBRC) at http://www.rbrc.org
or http://www.call2recycle.org, or call 1(800) 822-8837 (USA)
• United Kingdom—Electrical Waste Recycling Company at http://www.electricalwaste.com
Products bearing the WEEE logo (Figure 15-7) are subject to European Union regulations.
123
Maintenance
Display Device
Figure 15-7 sample WEEE logo
NOTE:
Always dispose of materials according to local regulations.
Contact your sales representative for details.
Battery Pack Calibration
The internal battery pack contains a micro controller that monitors the battery pack characteristics
and maintains an internal “fuel gauge”. The internal fuel gauge may lose some accuracy after
many cycles of partial discharge and charge. Should this happen, the fuel gauge can be calibrated
with the following procedure:
To calibrate the battery pack fuel gauge:
1. Fully charge the battery pack.
2. Fully discharge the battery pack at a steady rate.
IMPORTANT:
The battery must be completely discharged! Operate the diagnostic tool until it shuts down by itself
due to a lack of power. Continue operating the tool when the “low battery” warning displays, do not
begin charging until after the tool has automatically shut down.
3. Fully charge the battery pack.
NOTE:
It is not recommended to perform the calibration procedure more than once within 30 days.
15.1.5 Operating System Restore
Snap-on System Restore is a hard disk drive recovery program that allows you recover the hard
disk drive files in the event of a failure. Running the program replaces all of the C drive data with
the original factory data. Be aware, all new or modified files on the C drive will be lost.
The directional arrow buttons on the Display Device are used to navigate when performing a
system restore. Use the Enter button to make selections.
To restore the operating system
1. Power on the Display Device.
2. Wait for the “Press Up Arrow to run Snap-on System Restore” message to display, then Press
the Up Arrow button.
A progress indicator displays while the program loads.
3. Select OK from the confirmation message.
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Maintenance
Scan Module
A progress indicator displays while the files are being restored.
4. Select OK from the confirmation message.
The Display Device shuts down, then reboots and the system recovery portion of the
operation begins. Follow any on-screen prompts.
The Display Device shuts down and reboots a second time. When the Home screen displays,
the procedure is complete and the Display Device is ready for use.
15.2 Scan Module
This section covers how to care for your Scan Module.
15.2.1 Cleaning and Inspecting the Scan Module
When using the Scan Module, make sure to do the following:
• Check the housing, wiring, and connectors for dirt and damage before and after each use.
• At the end of each work day, wipe the housing, wiring, and connectors clean with a slightly
damp cloth.
IMPORTANT:
Do not use any abrasive cleansers or automotive chemicals on the Scan Module.
15.2.2 Replacing the Protective Handgrip
The soft protective handgrip that covers the outer edges of the Scan Module is easily replaced
should it become worn or damaged. Contact your sales representative for replacement parts.
To replace the protective handgrip:
1. Disconnect the data cable, and any other cables, if attached to the Scan Module.
2. From the bottom of the Scan Module, gently lift up and out on one side of the handgrip to free
it from Scanner housing.
3. Repeat step 2 to loosen the other side of the handgrip.
4. Lift the handgrip off of the Scan Module housing.
NOTE:
The handgrip tapers toward the front of the Scan Module housing. Make sure the replacement
handgrip is correctly oriented before attempting to install it.
5. Fit the new handgrip over the top, data cable end, of the Scan Module housing.
6. With your fingers, work the new handgrip onto the Scan Module housing from top to bottom.
Make sure the tabs on the handgrip fit into the grooves on the housing.
125
Software License Agreement,
North America
SNAP-ON INCORPORATED LICENSE AGREEMENT
YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE INSTALLING THIS SOFTWARE
PACKAGE. WHOEVER INSTALLS THIS SOFTWARE PACKAGE MUST EITHER BE THE PERSON WHO ACQUIRED THE
SOFTWARE OR A PERSON AUTHORIZED BY THE PERSON OR ENTITY WHO ACQUIRED THE SOFTWARE TO ACCEPT
THE FOLLOWING TERMS ON SUCH PERSON'S OR ENTITY'S BEHALF. “YOU” AND “YOUR” SHALL REFER TO THE
PERSON OR ENTITY WHO ACQUIRED THIS PRODUCT. INSTALLING THIS SOFTWARE PACKAGE INDICATES YOUR
ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THEM, YOU SHOULD PROMPTLY
RETURN THE SOFTWARE PACKAGE, UNINSTALLED, TO THE PLACE OF PURCHASE.
LICENSE Upon your acceptance of this License Agreement (the “Agreement”), Snap-on Incorporated (“Snap-on”) grants, subject
to the terms and conditions of this Agreement, to the person or business entity who originally acquired the Software Products
(“Software”) a non-exclusive, non-transferable (except as permitted below), personal license to use the Software (“License”). The
Software in this package is a proprietary product of Snap-on and is protected by copyright law, as well as other intellectual
property laws. Snap-on retains title and ownership of the Software, and it is being licensed to you and not sold. All rights, not
expressly granted to you, are reserved by Snap-on.
CONSENT Each time you use this Software, you consent to the collection, use, disclosure, and processing of Personal
Information in accordance with the Privacy Policy attached as Exhibit A. In particular, if you are located in a jurisdiction outside
the United States, you consent to the transfer of this information to our servers and computer systems in the United States, a
country that may not provide an “adequate” level of data protection within the meaning of the laws in your country. You may
withdraw your consent at any time, subject to any applicable legal or contractual restrictions and prior written notice to Snap-on.
If you wish to withdraw your consent, please contact Snap-on using our information below.
You may contact us at:
Snap-on Incorporated
2801 80th Street
P.O. Box 1410
Kenosha, WI 53141-1410
PERMITTED USES YOU MAY: (i) install the Software on a single automotive diagnostic computer, the diagnostics tool for which
it was intended, provided you keep the original solely for backup or archival purposes; (ii) transfer the Software and License to
another party if the other party agrees to accept the terms and conditions of this Agreement, you retain no copies of the Software,
and you transfer all of the Software to such other party.
PROHIBITED USES YOU MAY NOT: (i) copy the Software into any machine readable or printed form for backup or archival
purposes; (ii) modify, merge, translate, decompile, reverse engineer, disassemble, decode, or otherwise alter or attempt to derive
the source code of the Software; (iii) use the Software on more than one computer at the same time; (iv) separate the Software's
component parts for use on more than one computer; the diagnostics tool for which it was intended (v) transfer, assign, rent,
lease, sell, or otherwise dispose of the Software on temporary or permanent basis except as expressly provided herein; (vi) use
the Software in any outsourcing, timesharing or service bureau arrangement; and/or (vii) provide, disclose, divulge or make
available to, or permit use of the Software by any third party without Snap-on's prior written consent. You will not remove any
proprietary notices from the Software and will include such notices on any authorized copies of the Software.
TERM The License is effective until terminated. You may terminate it at any time by destroying the Software. The License will also
terminate automatically without notice from Snap-on if you fail to comply with any provision of this Agreement. You agree upon
such termination to destroy the Software and upon Snap-on's request to certify in writing that you have so destroyed the Software.
LIMITED WARRANTY Snap-on warrants, for a period of sixty (60) days from the date of delivery to you as evidenced by a copy
of your sales receipt, that the Software will perform substantially in accordance with the accompanying technical specifications in
the documentation, under normal use. THIS LIMITED WARRANTY IS PROVIDED IN LIEU OF ANY OTHER EXPRESS
© 2012 Snap-on Incorporated. All rights reserved.
126
8-13963A03 Rev. D
Software License Agreement, North America
SNAP-ON INCORPORATED LICENSE AGREEMENT
WARRANTIES (IF ANY), ALL OF WHICH ARE DISCLAIMED BELOW. THIS LIMITED WARRANTY IS THE ONLY EXPRESS
WARRANTY THAT IS PROVIDED TO YOU AND IS NOT TRANSFERABLE OR ASSIGNABLE.
WARRANTY DISCLAIMER EXCEPT AS SET FORTH IN THE ABOVE LIMITED WARRANTY AND TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE IS PROVIDED “AS IS”, WITH ALL FAULTS AND WITHOUT
WARRANTY, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OF LACK OF VIRUSES, AND OF
LACK OF NEGLIGENCE OR LACK OF WORKMANLIKE EFFORT AND ALL SUCH WARRANTIES ARE HEREBY EXPRESSLY
DISCLAIMED.
SNAP-ON AND ITS AFFILIATED COMPANIES DO NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS
REGARDING THE USE, OR THE RESULTS OF THE USE, OF THE SOFTWARE OR WRITTEN MATERIALS IN TERMS OF
CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR IN TERMS OF YOUR REQUIREMENTS. ALSO, THERE
IS NO WARRANTY OF TITLE OR NONINFRINGEMENT IN THE SOFTWARE. NO ORAL OR WRITTEN INFORMATION OR
ADVICE GIVEN BY SNAP-ON OR ITS AFFILIATED COMPANIES, OR THEIR RESPECTIVE AGENTS, DISTRIBUTORS,
DEALERS AND EMPLOYEES, SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS
WARRANTY, AND YOU MAY NOT RELY ON ANY SUCH INFORMATION OR ADVICE. SNAP-ON DOES NOT WARRANT THE
OPERATION OF THE SOFTWARE TO BE UNINTERRUPTED OR ERROR-FREE, NOR DOES SNAP-ON MAKE ANY
WARRANTY OR REPRESENTATION REGARDING THE USE OR OUTPUT OF THE SOFTWARE IN TERMS OF
CORRECTNESS, ACCURACY, COMPLETENESS, TIMELINESS, SEQUENCE, RELIABILITY OR OTHERWISE OR THAT THE
SOFTWARE WILL MEET YOUR REQUIREMENTS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED
WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT SUCH EXCLUSION IS NOT
ALLOWED BY APPLICABLE LAW. THE LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU ALSO MAY
HAVE OTHER RIGHTS THAT VARY BY JURISDICTION.
YOUR EXCLUSIVE REMEDY If, during the sixty (60) day warranty period, the Software fails to comply with the limited warranty
set forth above, provided you notify Snap-on within such sixty (60) day warranty period, Snap-on shall, at Snap-on's sole option,
either: (i) the return the price paid (if any) for the Software; or (ii) repair or replace at no charge, the Software not meeting the
Limited Warranty, and which is returned to Snap-on at your expense with a copy of the sales receipt. THE FOREGOING IS SNAPON'S ENTIRE LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO BREACH OF THE LIMITED
WARRANTY. If failure of the Software has resulted from accident, abuse, misuse or misapplication, Snap-on shall have no
responsibility whatsoever. Any replacement Software will be warranted for the remainder of the original warranty period of sixty
(60) days.
EXCLUSION OF CONSEQUENTIAL, INCIDENTAL AND CERTAIN OTHER DAMAGES TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, NEITHER SNAP-ON NOR ANY ONE ELSE WHO HAS BEEN INVOLVED IN THE
CREATION, PRODUCTION, OR DELIVERY OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO SNAP-ON'S
AFFILIATED COMPANIES, DISTRIBUTORS OR DEALERS SHALL BE LIABLE TO YOU FOR ANY INDIRECT,
CONSEQUENTIAL, EXEMPLARY, SPECIAL, INCIDENTAL OR PUNITIVE DAMAGES WHATSOEVER (INCLUDING BUT NOT
LIMITED TO DAMAGES FOR LOSS OF BUSINESS OR PERSONAL PROFITS, BUSINESS INTERRUPTION, LOSS OF
BUSINESS OR PERSONAL OR CONFIDENTIAL INFORMATION, OR ANY OTHER PECUNIARY LOSS, DAMAGES FOR
LOSS OF PRIVACY, OR FOR FAILURE TO MEET ANY DUTY, INCLUDING ANY DUTY OF GOOD FAITH OR TO EXERCISE
COMMERICALLY REASONABLE CARE OR FOR NEGLIGENCE) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE
OR INABILITY TO USE SUCH SOFTWARE, EVEN IF SNAP-ON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. IN NO EVENT WILL SNAP-ON'S OR ITS AFFILIATED COMPANIES' TOTAL LIABILITY FOR ANY AND ALL
DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT
LIABILITY OR OTHERWISE, EXCEED THE AMOUNT PAID BY YOU FOR THE SOFTWARE. SOME STATES/
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO CERTAIN OF THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
TAXES AND CHARGES You will be responsible for all applicable federal, state or local taxes, tariffs or duties, now or hereafter
imposed except for those taxes related to the income of Snap-on.
EXPORT ADMINISTRATION COMPLIANCE This Agreement is made subject to any restrictions concerning the export of the
Software from the United States of America or the country in which you are located. You will comply fully with all relevant export
laws and regulations of the United States and any local country, and you will not export, directly or indirectly, the Software nor any
other technical data received from Snap-on, nor any part thereof, in violation of such laws.
127
Software License Agreement, North America
SNAP-ON INCORPORATED LICENSE AGREEMENT
RESTRICTED RIGHTS The Software is provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by or on behalf of
any unit or agency of the United States Government (the “Government”) is subject to restrictions as set forth in subparagraph
(c)(1) of the Rights in Technical Data and Computer Licensed Software clause at DFARS 252.227-7013 or subparagraphs (c)(1)
and (2) of the Commercial Computer Licensed Software---Restricted Rights at 48 CFR 52.227-19, as applicable. Manufacturer is
Snap-on Incorporated or one of its affiliates, 2801 80th Street, Kenosha, WI 53143.
GOVERNING LAW; EXCLUSIVE JURISDICTION This Agreement will be governed by the laws of the State of Wisconsin
(excluding its choice of laws principles). YOU CONSENT TO EXCLUSIVE JURISDICTION AND VENUE IN THE FEDERAL
COURTS SITTING IN MILWAUKEE COUNTY, WISCONSIN, UNLESS NO FEDERAL JURISDICTION EXISTS, IN WHICH
CASE YOU CONSENT TO EXCLUSIVE JURISDICTION AND VENUE IN ANY STATE COURT LOCATED IN MILWAUKEE
COUNTY, WISCONSIN. YOU WAIVE ALL DEFENSES OF LACK OF PERSONAL JURISDICTION AND FORUM NON
CONVENIENS. THE PARTIES HEREBY EXPRESSLY AGREE THAT THIS AGREEMENT SHALL NOT BE GOVERNED BY
THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS.
GENERAL You agree that this Agreement is the complete and exclusive statement of the Agreement between you and Snap-on
which supersedes any proposal or prior agreement, oral or written, and any other communications between you and Snap-on
relating to the subject of this Agreement. If for any reason a court of competent jurisdiction finds any provision of this Agreement
to be unenforceable, that provision will be enforced to the maximum extent permissible so as to effect the intent of the parties,
and the remainder of this Agreement will continue in full force and effect. Any failure by either party to require strict performance
by the other of any provision of this Agreement will not constitute a waiver of such provision or thereafter affect the party's full
rights to require strict performance. This Agreement may only be amended by specific written amendment signed by authorized
representatives of both parties.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND BY ITS
TERMS AND CONDITIONS.
128
Software License Agreement, North America
EXHIBIT A: SNAP-ON INCORPORATED PRIVACY POLICY
EXHIBIT A: SNAP-ON INCORPORATED PRIVACY POLICY
The privacy of your personally identifiable information is important to us. As part of our commitment to the privacy of your
personally identifiable information (“Personal Information”) that we collect through the Software Product (“Software”) or other
means such as registration cards, telecommunications or other means, we provide this notice explaining our information
practices and the choices you can make about the way your Personal Information is collected and used with the Software. To
make this notice easy to find, we make it available with the Software. This revised Privacy Policy is effective as of January 1,
2006.
The privacy practices set forth in this Privacy Policy are for this Software only. Other Snap-on Incorporated (“Snap-on”) affiliate
Software may have different practices. If you use other Snap-on Software, please review the privacy policies, if any, provided with
that Software. Also, if you are an employee of Snap-on or its affiliates, please note that other internal company policies apply to
you related to employee use of company computer systems and networks.
CONSENT Please read this policy carefully. Your use of this Software constitutes your consent to the collection, use, disclosure
and processing of Personal Information in the United States as described below.
FOREIGN VISITORS The Software maybe used by persons located in jurisdictions worldwide. Please review the Foreign Users
Notices section near the end of this Privacy Policy, where we may provide additional notices regarding the collection, use,
disclosure, and processing of your Personal Information in accordance with the laws in your country.
ACTIVE COLLECTION OF PERSONAL INFORMATION When you use the Software you provide Personal Information to
register, order products or services, contact Snap-on, and conduct other transactions via the Software. The types of Personal
Information actively collected in the Software may include any or all of the following, depending on your activities using the
Software:
Date of sale, franchisee name, franchisee address, e-mail, invoice number, product number, quantity, device serial number,
customer name, customer address, customer phone number, Snap-on customer number (if applicable), Software training
requested and received, and other Personal Information that you actively provide to us via the Software or other means.
Additional information may be collected, such as vehicle specific information including vehicle year, make, model, engine and
other vehicle data via the software.
Snap-on agrees not to disclose or use any Customer's specific company or end customer data shared with Snap-on except to the
extent necessary to carry out its obligations under this Agreement, which may include sharing such Customer's specific company
or end customer data with Third Party Providers. Snap-on reserves the right to aggregate and market general data collected from
a Customer for the purposes of benchmarking, research and data analysis.
PURPOSE FOR WHICH WE USE AND DISCLOSE PERSONAL INFORMATION We use and disclose Personal Information
obtained when you purchase the product/software and agree to provide this information to the Snap-on Franchise.
We also use Personal Information to communicate with you, for example, to answer the e-mail and correspondence we receive,
to confirm your order, to send more information about becoming a dealer, to send renewal notices, and to notify you of important
changes in the functionality of the Software or other notices related to the handling of your Personal Information.
We may use Personal Information to make recommendations for additional products or special offers, and to provide you with
updates on new products that we believe may be of interest to you, in situations where you expressly request such
communications.
From time to time, we may share certain Personal Information with select third parties including other Snap-on affiliates and
independent Snap-on dealers in your area to enable them to offer products or services that may be of interest to you. If you do
not want us to share such Personal Information in the future, please contact us by using our information below and we will take
reasonable measures to avoid sharing such information in the future. Please note that such third parties are usually independent
from Snap-on, and if you wish to stop all communications from such parties, you will need to address such issues with the third
parties directly.
We may disclose Personal Information in response to legal process or when we believe in good faith that the law requires it, for
example, in response to a court order, subpoena or a law enforcement agency's request. We also reserve the right to disclose
Personal Information to protect the security of the Software, to protect ourselves and our affiliated companies against liability, and/
or in connection with any sale, assignment, or other transfer of all or a part of our business.
129
Software License Agreement, North America
EXHIBIT A: SNAP-ON INCORPORATED PRIVACY POLICY
We may share Personal Information with our consultants or service providers to help us serve you better. We also contract other
companies and individuals (collectively “Suppliers”) to perform functions on our behalf, including without limitation, fulfilling and
processing orders, handling shipping and returns, sending communications to you, and providing customer services. We require
the Suppliers to agree to abide by Snap-on's privacy policy and only use your Personal Information, only until payment for your
order is processed, and only to the extent necessary to perform their functions, and may not use it for any other purpose.
We will not use or share the Personal Information provided to us in the Software in ways unrelated to the ones described above
without first providing you an opportunity to opt out or otherwise prohibit such unrelated uses.
CUSTOMIZATION AND AGGREGATE DATA We use non-identifying and aggregate information to better design our Software
and gather information for product management and development at Snap-on. For example, we may tell our sales and marketing
staff that X number of individuals using the Software, or that Y number of software licenses were ordered during a particular time
period, but we would not disclose anything that could be used to identify those individuals. This aggregate information may also
be shared with Snap-on's affiliates and independent dealers.
CHILDREN'S PRIVACY Snap-on has no intention of collecting personal information from children in this Software.
HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION If you are a registered user of the Software, you can access
and correct certain Personal Data that we collect through the Software and maintain by using the contact information below. You
may also contact us using the information below to ask us to remove your Personal Information from our records, electronic or
otherwise. However, we will need to maintain certain Personal Information about your product purchases in our records for
purposes such as warranty and product information. We will usually be glad to update your information, but we reserve the right
to use Personal Information obtained previously to verify your identity, administer our warranty program, or to take other actions
that we believe are appropriate.
COLLECTION OF PERSONAL INFORMATION BY THIRD PARTIES Sometimes we may offer promotions or specials that are
sponsored by or co-sponsored with identified third parties. By virtue of their sponsorship, these third parties may obtain Personal
Information that you submit to participate in the promotion or special. Snap-on has no control over the third-party sponsors' use
of this information. We will notify you at the time of requesting Personal Information if third-party sponsors will obtain such
information, and obtain your express consent for such disclosures.
CHANGES TO THE POLICY Our privacy practices are subject to change. We reserve the right to change this policy from time to
time in our sole discretion. Please review this policy before you submit additional Personal Information via the Software. All
revisions to this Privacy Policy will be communicated to you through updates to the License Agreement. Your continued use of
the Software constitutes acceptance of such changes in the Privacy Policy, except where further steps are required by applicable
law.
FOREIGN USERS NOTICES Please contact us at the address below to obtain Privacy Policy information for your country.
HOW TO CONTACT US Please feel free to contact us with any comments, questions, or suggestions you may have regarding
the information practices described in this Privacy Policy. Please also contact us to report any known or suspected privacy or
security breaches.
You may contact us at:
Snap-on Incorporated
2801 80th Street
P.O. Box 1410
Kenosha, WI 53141-1410
130
Index
AC/DC power supply 6
actuator tests 31
Alarms 43
alligator clips 73
battery pack 6
calibrating 124
disposal 123
handling 122
replacing 122
specifications 5
battery recycling 123
battery service 121
cables 72–74
channel 1 72
channel 2 72
channel 3 73
channel 4 73
inductive RPM pickup 74
secondary coil adapter 74
secondary ignition clip-on wire adapter 74
camera 20
capabilities, hardware 71
Clear Codes 31
clear codes 54
clearing codes 37
Codes Menu 31
codes. See diagnostic trouble codes (DTCs)
communication protocol 58
Component Information 64
component information 64–65
Component Test 60–68
custom configure 61
favorites 62
operations 64–68
performing tests 68
vehicle identification 60–63
component tests 39, 65–66
connecting to a vehicle 26, 31, 68
Connector Information 59
Data Display 31, 32
Data display 31
Data Manager 106–112
operations 108–112
properties 111
screen layout 106
toolbar 107
data parameters
displaying 31, 36
delete 104
demonstration programs 21
diagnostic connector 59
location 59
diagnostic trouble codes (DTCs) 31
digital meter 73
dimensions, unit 5, 8, 10
Disconnecting from the vehicle 22
Display Device
battery replacement 121
cleaning 121
connecting wireless devices 114–115
controls 18–19
functional description 3–4
introduction 3
specifications 5
display, specifications 5
docking cradle 6
DTC status 38
Emergency shutdown 17
Fast-Track Troubleshooter 31, 41, 57
Freeze Frame/Failure Records 38
functional tests 31, 39
Generic Functions 31, 40
hardware overview 71
Help 113
identifying a test vehicle 31
inductive RPM pickup adapter 74
information tests 39
131
Index
Main Body 76
Making Selections 79
Scanner 30
manual conventions
description 1
notes 2
Memory Resets 31
menu button 13
Messages
confirmation 30
error 30
warning 30
messages
safety iii–iv
meter capabilities 71
Modules 11
OBD Diagnose 55–59
OBD Health Check 52–54
operating temperature 6, 8, 10
Operations
Component Tests 65
operations
connecting to a vehicle 26, 31
identifying a test vehicle 31
selecting a system to test 31
selecting tests 31
oxygen sensor tests 41
parameters. See data parameters
PIDs. See data parameters
Power off 17
Power on 11
power sources 6, 8, 10
AC/DC power supply 6
probe
test 73
Properties 44
readiness monitors 54
recording data 78
Repair Information 100
reset tests 39
Safety iii–iv
Scale 47
Scan Module
introduction 7
specifications 8, 10
Troubleshooter 57
wireless communication 7
Scanner
actuator tests 31
alarms 43
checking codes 53
cleaning 125
clear codes 31, 54
codes menu 31, 36–39
communication protocol 58
component tests 39
connecting 26
custom data list 42–43
data 32–36
demonstration program 21
disconnecting 22
exiting 48
functional tests 31, 39
generic functions 31, 40, 52–58
handgrip replacement 125
memory resets 31
OBDII testing 52–58
operations 21–49
pending codes 53
properties 44
readiness monitors 54
scale 47
screen 28
screen layout 27
screen messages 30
sweep 48
system selecting 31
system tests 31
toolbar 28, 42–44
trigger 34
Troubleshooter 31, 41
vehicle ID 31
wireless connection 115–116
Scope
record/playback controls 78
Scope Layout 75
Scope Multimeter
playback toolbar 78
scope multimeter toolbar 75
screen colors 44
screen main body 28
screen messages 30
search 104
secondary coil adapter 74
selecting a system to test 31
selecting tests 31
ShopKey5 100
132
Index
software
Troubleshooter 41
speed units 15
stand, the 19
storage temperature 6, 8, 10
subsystem tests 39
Sweep 48
System Settings 114–116
system tests 31, 39
weight, unit 5, 8, 10
wireless
pairing devices 114–116
wireless communication 7
temperature
operating 6, 8, 10
storage 6, 8, 10
temperature units 15
test leads 72–74
test probes 73
tests
actuator 31
component 39
functional 31, 39
selecting 31
subsystem 39
system 31, 39
toggle tests 39
Toolbar 13–116
Vehicle History 102
toolbar
record/playback controls 78
Scanner 42
trigger
condition 34
Triggers
setting 34
trouble codes. See diagnostic trouble codes (DTCs)
Troubleshooter 31, 41, 57
Troubleshooter software. See software
Units Setup 88
variable control tests 39
Vehicle History 101–105
activate 102
delete 104
operations 102–105
screen layout 101
search 104
settings 105
toolbar 102
view 103
vehicle identification 101–102
Viewing component information 64
133
Federal Communication Commission Interference Statement
15.105 Class B digital device
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
-Reorient or relocate the the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connent the equipment into an outlet on a circuit different from that to which the receiver is
connented.
-Consult the dealer or an experienced radio / TV technician for help.
FCC 15.21
FCC caution : Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
FCC RF Radiation Exposure Statement:
1. This Transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
2.
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment for body –worn configuration in direct contact to the phantom.
4RF Exposure Information (SAR)
This device is designed and manufactured not to exceed the emission limits for exposure to
radio frequency (RF) energy set by the Federal Communications Commission of the United
States, Industry Canada of Canada.
During SAR testing, this device was set to transmit at its highest certified power level in all
tested frequency bands, and placed in positions that simulate RF exposure in usage against the
head with no separation, and near the body. Although the SAR is determined at the highest
certified power level, the actual SAR level of the device while operating can be well below
the maximum value. This is because the phone is designed to operate at multiple power levels
so as to use only the power required to reach the network. In general, the closer you are to a
wireless base station antenna, the lower the power output.
The exposure standard for wireless devices employing a unit of measurement is known as the
Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg, and 1.6W/kg
by Industry Canada.
This device is complied with SAR for general population /uncontrolled exposure limits in
ANSI/IEEE C95.1-1992 and Canada RSS 102, and had been tested in accordance with the
measurement methods and procedures specified in OET Bulletin 65 Supplement C, and
Canada RSS 102. This device has been tested, and meets the FCC, IC RF exposure guidelines
when tested with the device directly contacted to the body.
The FCC has granted an Equipment Authorization for this model phone with all reported
SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR
information on this model phone is on file with the FCC and can be found under the Display
Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: STO-EEHD301NEW
For this device, the highest reported SAR value for usage near the body is 1.068W/kg.
While there may be differences between the SAR levels of various phones and at various
positions, they all meet the government requirements.
SAR compliance for body-worn operation is based on a separation distance. Carry this device
away from your body to ensure RF exposure level compliant or lower to the reported level.
To support body-worn operation, choose the belt clips or holsters, which do not contain
metallic components.
RF exposure compliance with any body-worn accessory, which contains metal, was not tested
and certified, and use such body-worn accessory should be avoided.

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