Socket Mobile CRS001 Hands Free Scanner with Bluetooth User Manual Socket Cordless Ring Scanner User s Guide
Socket Mobile, Inc. Hands Free Scanner with Bluetooth Socket Cordless Ring Scanner User s Guide
User Manual
Cordless Ring Scanner Series 9
with Bluetooth® Wireless Technology
Featuring a “Hands-Free” Bluetooth enabled bar code scanner
to capture and send data wirelessly to Bluetooth enabled
Pocket PCs and other Windows Mobile-based devices
User’s Guide
4/2006 Document # 6410-00273 C
Copyright Notice
Copyright © 2006 Socket Communications, Inc. All rights reserved.
Socket, the Socket logo and Battery Friendly are registered trademarks of
Socket Communications, Inc. Cordless Ring Scanner with Bluetooth
Wireless Technology, SocketScan and Mobility Friendly are trademarks of
Socket Communications, Inc. Bluetooth and the Bluetooth logos are
trademarks owned by Bluetooth SIG, Inc., U.S.A. and licensed to Socket
Communications, Inc. All other brand and product names are trademarks of
their respective holders.
The Socket Cordless Ring Scanner includes technology licensed under
United States Patent No. 5,902,991.
Reproduction of the contents of this manual without the permission of
Socket Communications is expressly prohibited. Please be aware that the
products described in this manual may change without notice.
Feel free to contact SOCKET COMMUNICATIONS at:
Socket Communications, Inc.
37400 Central Court
Newark, CA 94560
Other than the above, Socket Communications can assume no responsibility
for anything resulting from the application of information contained in this
manual.
Please refrain from any applications of the Socket Cordless Ring Scanner
that are not described in this manual. Please refrain from disassembling the
Cordless Ring Scanner. Disassembly of this device will void the product
warranty.
You can track new product releases, software updates and technical
bulletins by visiting Socket’s web page at: www.socketcom.com.
Table of Contents
COPYRIGHT NOTICE 2
1 | INTRODUCTION 4
About the Software 4
About Combining Scanning with Bluetooth 5
System Requirements 6
Package Contents 6
Product Registration 6
Hardware and Software Indicators 7
Scanning Tips 8
2 | SETUP FOR WINDOWS MOBILE 10
STEP 1: Charge and Install the Battery 11
STEP 2: Install the Software 11
STEP 3: Configure Scanner Settings 14
STEP 4: Connect CRS to Host Device with Bluetooth 15
STEP 5: Put on the CRS 17
STEP 6: Scan Data into Your Application 18
OPTIONAL: Select Symbologies 19
OPTIONAL: Configure Prefix/Suffixes 20
OPTIONAL: Run Scan Demo 21
APPENDICES
A | SPECIFICATIONS 22
B | SAFETY AND USAGE TIPS 24
C | BAR CODE LABEL SPECIFICATIONS 26
D | ENABLING OR DISABLING SYMBOLOGIES 27
E | DECODE ZONE 30
F | TROUBLESHOOTING 31
G | TECHNICAL SUPPORT 33
LIMITED WARRANTY 34
REGULATORY COMPLIANCE 36
3
1 | Introduction
If you need to collect bar coded data but don't want to be tied to your mobile or
desktop computer, the Socket Cordless Ring Scanner (CRS) Series 9 with
Bluetooth wireless technology is just what you're looking for. This innovative
device combines the power of laser bar code scanning with the convenience of
Bluetooth wireless technology in a single compact, lightweight device that is
ergonomically designed to fit comfortably on your hand.
Bar code scanning is the most efficient way
to collect data for a mobile computer. If the
data to be entered is bar coded, using a laser
scanner is 50 times faster and 10,000 times
more accurate than manual data entry.
Bluetooth wireless technology transforms how devices connect with each
other, offering you new possibilities for using your mobile computer with
other devices. With the Socket CRS, you can scan bar codes while connected
to the PDA in your pocket or located up to 300 feet away — all without the
hassle of cables or the awkwardness of a protruding antenna.
The Battery Friendly® CRS was designed to use minimal power, so you can
use the CRS to scan 10,000 times in 8 hours in normal operating conditions
ithout having to stop and recharge.
w
About the Software
SocketScan™ enters scanned data directly into any open
Windows program, as if the data were manually typed. You
can configure Prefix/Suffixes and assign a beep tone to
signify good data reads at the host.
The Socket Cordless Scanner utility makes it easy to
configure SocketScan for use with the Cordless Ring
Scanner. Simply identify which kind of Bluetooth hardware
you will be using on your mobile computer, and SocketScan
will automatically search for it when you try to connect.
Connect!Agent for Windows Mobile (patent pending) simplifies the Bluetooth
setup and connection process. Once the CRS is turned on and SocketScan is
running, Connect!Agent will automatically discover and set up the Bluetooth
connection and continue to manage the connection. Connect!Agent runs in the
background and requires no interaction from the user.
For software updates, please visit: www.socketcom.com/support/support_bar.asp
4
About Combining Scanning with Bluetooth
The Cordless Ring Scanner represents an optimal combination of proven
laser bar code scanning technology and state-of-the-art Bluetooth
connectivity. Because of the problems inherent in the intermittent storage of
scanned data in on-board memory if the Bluetooth connection is lost, the
CRS is designed to operate only when connected to the host, with the
powerful Class 1 radio providing the maximum possible connection range.
The user is advised of the connection status with a single beep when the
CRS connects to the host and a double beep when the connection is closed
or lost. As with any wireless device, connectivity range can be affected by a
variety of environmental variables.
The most likely source of errors in any cordless scanning system is not in
the scanning and decoding process, but in the transmission of the data to the
host. To prevent such errors, the Cordless Ring Scanner features Socket’s
exclusive Error Proof Protocol (patent pending), which ensures that
scanned data is correctly received by the host computer and allows for real-
time validation of data and notification to the user in case of errors.
The beeper and green LED signals provided by the CRS confirm not only a
successful scan but also the successful transmission of the scanned data to
the host. Users familiar with bar code scanning may notice a slight delay
between the successful scan and shut off of the laser and the beep and green
LED from the CRS confirming completed transmission of the data. In most
instances, this delay is less than 300 ms (milliseconds), but may be slightly
longer as the connectivity range limit is approached.
Because of the two-way transmission verification process, it is possible to
cause communication problems by scanning bar codes as fast as possible.
When this occurs, all transmissions will stop for several seconds before
CHAPTER 1: INTRODUCTION 5
scanning can be resumed. To prevent this from happening, the user should
wait until the confirming beep is received before scanning the next bar
code.
System Requirements
Your mobile computer should meet these minimum requirements:
• Windows Mobile 2003/2003SE/5.0
• Any of the following Bluetooth stacks:
− Socket Drakar v1.4 (from Socket SD/CF Connection Kits)
− Broadcom (Widcomm) v1.4
− Microsoft Bluetooth stack for Pocket PCs
• Software installation requires ActiveSync 4.0 or greater
Package Contents
The Socket Cordless Ring Scanner package includes these items:
• Ring scanner (C)
• Wrist unit (A)
• Cable (B)
• Wrist unit case (D)
• Finger strap (F)
• 2 adhesive Velcro strips (G)
• Rechargeable 3.7V lithium-ion battery
• Battery charger
• CD with software and user documentation
Product Registration
Socket highly recommends that all customers register their Socket products.
Registered users receive the following benefits:
• Priority for technical support
• Special offers for future products and upgrades
• The latest new product information.
Register online at: www.socketcom.com/prodreg
6
Hardware and Software Indicators
Battery Charger LEDs
LED LED Activity Meaning
Power Red Plugged into valid power source
Yellow Charging
Charging Green Battery is fully charged
Scanner LED
LED LED Activity Meaning
Good Read Green Data successfully scanned and sent to host device
Wrist Unit LEDs
LED LED Activity Meaning
Blinking blue
every second Bluetooth radio is on, no connection
Bluetooth Status Blinking blue,
every 5 seconds Bluetooth connection
Blinking Red 20% battery capacity remaining
Solid Red 10% battery capacity remaining
Battery Status
Off Off or Good Battery status
Wrist Unit Beeps
Beep Pattern Meaning
1 beep Bluetooth connection to host device has begun or power on
2 beeps Bluetooth connection to host device has ended or power off
1 beep (optional setting) Data successfully scanned and sent to host device
3 beeps Cable disconnected from wrist unit
SocketScan Icon Bottom of Today screen when SocketScan is open. Tap for menu.
Icon Meaning
The CRS is not connected to the host device
The CRS is connected to the host device
CHAPTER 1: INTRODUCTION 7
Scanning Tips
Practice to determine the best scanning angle and distance for your type of
bar code.
Scan Angle
For best results, position the scanner at an angle to the bar code, at least 15°
from perpendicular. Otherwise, light can bounce back into the scanner and
“blind” the sensing mechanism.
Aiming Beam
Aim the laser so that the red beam covers the entire width of the bar code.
8
Scanning Distance
• The optimal scanning distance varies depending on the bar code size,
symbology, label media, W-N Ratio, and scan angle. In general, the
CRS can successfully scan 2.2 to 30+ inches from the bar code.
• The larger the bar code, the further away you should position the
scanner.
• The tighter the bars of the bar code, the closer you should position the
scanner.
CHAPTER 1: INTRODUCTION 9
2 | Setup for Windows Mobile
This chapter explains how to install and use the
Cordless Ring Scanner (CRS) with a Bluetooth
enabled Pocket PC or other Windows Mobile-
based device.
Setup Summary
STEP 1: Charge and install the battery.
STEP 2: Install the software.
STEP 3: Configure scanner settings.
STEP 4: Connect scanner to host device with Bluetooth.
STEP 5: Put on the CRS.
STEP 6: Scan data into your application.
OPTIONAL:
• Select symbologies.
• Configure prefix/suffixes.
• Run Scan Demo application.
10
STEP 1: Charge and Install the Battery
1. The battery must be charged before initial use, using the included Socket
approved charger. The Charging LED will be yellow during charging.
After the battery reaches full charge, which takes about 4 hours, the
Charging LED will turn green.
Do not use the charger with other types of batteries. A fully charged battery
should provide at least 10,000 scans and more than 8 hours of operation.
2. Slide the switch at the bottom of the wrist unit to the right to unlock the
battery door. Insert the battery so that the battery contacts align with the
contacts inside the wrist unit, then close and lock the battery door.
WARNING: Do not insert the battery backwards or upside-down.
Damage may result.
STEP 2: Install the Software
Should I install Connect!Agent?
Connect!Agent simplifies the Bluetooth setup and
connection process. Once the CRS is turned on and
SocketScan is running, Connect!Agent will automatically
discover and set up the Bluetooth connection and continue
to manage the connection. Connect!Agent runs in the
background and requires no interaction from the user.
Connect!Agent is optional to install.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 11
Installation Instructions for Connect!Agent or SocketScan
Connect the CRS to your mobile computing device and make a test
scan to verify that your CRS works before you install
Connect!Agent.
ADVANCED USERS: Refer to the README file for CAB file
installation instructions.
1. Delete any bar code scanning software already installed in your device,
including software from other companies. Make sure the software is
closed. Tap Start | Settings | System tab | Remove Programs. Use the
utility to delete the software.
2. Use ActiveSync and a serial/Ethernet/USB cable or cradle to make an
active connection between the mobile computer and a host PC.
IMPORTANT: ActiveSync 4.0 or greater is required.
3. Insert the installation CD into your host PC.
4. Use My Computer or Windows Explorer to access your CD-ROM drive.
In the CD contents, open the SocketScan folder and click on the
Setup.exe file.
5. The installation wizard will automatically begin. Follow the wizard to
install the software.
12
6. After installing the software, a dialog on your Pocket PC will direct
you to soft reset. Tap Yes or ok to proceed.
7. If desired, install Connect!Agent by repeating the same process, but
launching the Setup.exe file inside the Connect!Agent folder in the CD.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 13
STEP 3: Configure Scanner Settings
1. Tap Start | Settings | System tab | Socket Scanner Settings.
Alternatively, tap Start | Programs | SocketScan. Go to the Today screen.
Tap the SocketScan icon at the bottom of the screen. In the pop-up
menu, tap Settings.
2. Tap on the CS tab at the bottom of the screen. Check
Enable Cordless Scanner support.
Under Bluetooth Port Configuration, if your device
has a built-in Bluetooth radio, your Bluetooth stack
will be reported (e.g., Widcomm). If you installed
Connect!Agent and would like to use it, select
Connect!Agent from the list. If your device does not
have a built-in Bluetooth radio, select Socket to use
your device with the Socket SD/CF Bluetooth card.
3. Tap on the CS HW tab. Enter the following settings:
• Trigger: Select whether you would like the CRS to
scan only when a Bluetooth connection to the
device is detected. If you require the CRS to detect
a Bluetooth connection before each scan, scanning
will be a few milliseconds slower.
• Good Read Indicator: Select how you would like
the CRS to indicate that it has successfully read
data.
• Battery Level: No progress bar should appear since
you are not connected to the CRS.
• Disable Auto Power Off mode: The CRS
automatically shuts off if there is no Bluetooth
connection for 20 minutes. Check to disable.
4. Tap on the CRS tab. Select which button on the
CRS you would like to use to trigger the
scanner.
5. After entering settings, tap ok to save the
changes.
14
STEP 4: Connect CRS to Host Device with Bluetooth
1. Turn on the Cordless Ring Scanner. Press the small power button on the side of
the wrist unit for at least 2 seconds, until you hear a beep. The Bluetooth status
LED on the wrist unit should be blinking blue.
2. Turn on the Bluetooth radio of your mobile device. Refer to your device
manual for instructions.
3. If you did not install Connect!Agent, make sure a COM port is enabled for
outbound Bluetooth serial communication. Refer to the device manual.
4. Tap Start | Programs | SocketScan.
Disregard the icons for Socket Trigger RFID, Socket
Trigger Scan, and Socket Trigger Select.
5. Tap on the SocketScan icon at the bottom of the
screen. In the pop-up menu, tap Connect CS.
Your mobile device cannot connect to the CRS if another
device is set as the default Bluetooth serial device.
If Connect CS does not appear, tap Settings in the menu,
tap on the CS tab, and enable cordless scanner support.
6. Your device will begin searching for the CRS.
• If you installed Connect!Agent, your mobile device
will automatically search for and connect to the CRS.
A beep will indicate the connection.
• If you did not install Connect!Agent, your device’s
Bluetooth software will search for devices. In the list
of found Bluetooth devices, select Socket CRS. The
device will connect to the CRS, indicated by a beep.
The six characters following the device name are the
last six characters of the Bluetooth MAC address.
If using the Broadcom (Widcomm) stack, you will be
prompted to configure automatic connections.
If a passkey is requested, enter 1234.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 15
7. After your mobile device connects to the CRS, the
SocketScan icon at the bottom of the Today screen will
change into a ring icon to indicate the connection.
Connect!Agent will save information about the CRS to
automate future connections to your specific unit.
If the Pocket PC suspends or the CRS is taken out of range,
the Bluetooth connection will be lost. After the Pocket PC
comes out of suspend mode or returns within range,
SocketScan will try to re-establish the connection every 10
seconds for 30 seconds.
16
STEP 5: Put on the CRS
You can put on the CRS either with or without the case. If you choose not to use the
case, the wrist unit will be more susceptible to abuse, specifically the plastic parts.
How to put on the CRS with the wrist unit case
1. Insert the wrist unit into the case. During insertion, you may hear a beep
because the wrist unit’s power button was pressed, however, the wrist
unit will not turn on unless the button was pressed for more than 2
seconds.
2. Use the cable to connect the CRS to the wrist unit. The white arrows of
the cable connectors should be on top.
3. Attach the finger strap to the bottom of the ring scanner.
4. Put on the wrist strap. Adjust it for a secure and comfortable fit.
5. Attach the wrist unit case to the wrist strap, by pressing the Velcro
together.
6. Put the ring scanner on your index finger, adjusting the finger strap for a
secure and comfortable fit.
How to put on the CRS without the wrist unit case
Note: After you stick the Velcro strips to the wrist unit, the wrist unit will no
longer fit in the case, unless the Velcro strips are removed.
1. Stick the 2 adhesive Velcro strips horizontally to the back of the
wrist unit. Do not space the strips too far apart. Note the size of the
Velcro on the wrist strap.
2. Use the cable to connect the CRS to the wrist unit. The white arrows of
the cable connectors should be on top.
3. Attach the finger strap to the bottom of the ring scanner.
4. Put on the wrist strap. Adjust it for a secure and comfortable fit.
5. Attach the wrist unit to the wrist strap, by pressing the Velcro together.
6. Put the ring scanner on your index finger, adjusting the finger strap for a
secure and comfortable fit.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 17
STEP 6: Scan Data into Your Application
1. Start the Windows application that you want to enter scanned data into
(e.g., Excel, Notepad, etc.). Make sure a document or spreadsheet is open.
2. Place the cursor where you want data from the next scan to be entered.
3. Press the trigger button and aim your
finger at the bar code. The red laser
beam should cover the entire width of
the bar code. See the next page for
scanning tips.
When data is read and sent to the mobile
computing device, the laser will turn off.
Depending on your scanner settings,
the scanner may beep and/or the ring
scanner’s LED may flash green to
indicate a good read.
If no data is read in a few seconds, the laser will turn off, and you must
try again.
4. After a successful scan, data should appear in your document. By default,
the cursor automatically advances to the next cell or line, ready for the
next scan.
Wait for the “Good Scan” indication before you scan another bar code.
If you try to scan too fast, the device can lock up until you stop scanning.
To turn off the CRS, press the power button on the wrist unit for at least
2 seconds, until you hear 2 beeps.
18
OPTIONAL: Select Symbologies
The applet makes it quick and convenient to modify which symbologies
you want the scanner to recognize. By default, the scanner is set to
recognize nine of the most common symbologies.
1. Tap on the SocketScan icon. In the pop-up menu, tap Symbology Selector...
2. In the screen that appears, check the symbologies you wish to enable.
Uncheck those you wish to disable. Alternatively, tap Enable All or
Disable All. Tap ok.
Symbologies not supported by the CRS will be grayed out.
Enabling all possible symbologies will make the decode
process slightly longer.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 19
OPTIONAL: Configure Prefix/Suffixes
The SocketScan applet lets you specify prefix and/or suffix characters to be
added automatically to the data you scan. This helps to further eliminate
manual data entry.
1. Tap on the SocketScan icon. In the pop-up menu, tap Settings.
You can configure prefix/suffixes whether or not the CRS is
connected to your Pocket PC.
2. The Scanner Settings utility will appear, with the Prefix/Suffix tab open.
Enter the characters you want to be appended to each scan (128
character maximum). Tap ok.
Only printable ASCII characters can be used as prefixes or
suffixes. The default suffix is a carriage return.
20
OPTIONAL: Run Scan Demo
Scan Demo makes it easy to determine the symbology, number of
characters, and decoded data (in either ASCII or Hex) of any bar code
supported by the scanner. This is especially useful if you encounter a bar
code that the scanner will not decode by default.
1. Tap Start | Programs | Scan Demo.
Accessing Scan Demo disconnects the Bluetooth link. If you
have not configured the CRS to automatically connect, select
the CRS tab at the bottom of the page to re-establish this link.
2. The Scan Demo screen will appear. If desired, use the check boxes at
the bottom of the screen to modify the test.
Enable all symbologies: By default, this option is checked. Different
symbologies can sometimes interpret the same bar code differently, so
you may want to uncheck this option.
Display as hex data: Check this box to view scanned data in hexadecimal
format. Otherwise, data will appear as ASCII.
3. Scan the bar code. Scan Demo will report the properties of the bar code.
CHAPTER 2: SETUP FOR WINDOWS MOBILE 21
Appendix A
Specifications
Physical Characteristics
Wrist Unit Size: 98l x 13.1h x 47w (mm) 3.86l x 0.52h x 1.85w (in.)
Ring Size: 55l x 37h x 38w (mm) 2.17l x 1.46h x 1.5w (in.)
Total Mass: approx. 90 g (0.2 lb)
Power Source: Rechargeable lithium-ion battery BL-6C
Expected Battery Life with Typical Operation (connected via Bluetooth and
minimum 10,000 bar code scans): 8 hours
Operating Temp: -4 to 140°F (-20 to 60°C)
Operating System Support:
• Windows Mobile 5.0, 2003/2003SE
2005 Sunrise Date Compliant
Scanning Characteristics
Bar Code Symbologies Decoded: Code 39, UPC/EAN/JAN, MSI, Code
128, Code 93, Codabar, I 2 of 5, D 2 of 5, RSS-14
Laser: Class 2 with Fuzzy Logic)
Scan Angle: 46.5°
Laser Scanner Performance:
Scan Repetition Rate: 50 (± 3) scans/sec (bi-directional)
Decode Distances: 2.2 to 40+ inches depends on symbol size, symbology,
label media, W-N Ratio, scan angle
Bluetooth Characteristics
Protocol: Bluetooth 2.45 GHz ISM band frequency hopping
Antenna: Integrated
Radio Range: Up to 330 ft (100 m), depending on environment
Connection: Point-to-point Security: Encrypted link
RF Power: Class 1 radio; Typical Output: 14 dbm
22 | APPENDIX A: SPECIFICATIONS
Certification/Compliance (pending)
FCC: Part 15, Class B
CE: EN55024:1998
C-TICK: s.182
Industry Canada
VCCI
Bluetooth 1.1
IP54
TELEC
About Bluetooth Range
The Cordless Ring Scanner features a powerful Class 1 Bluetooth radio to
provide the maximum possible range. As with all wireless technologies, the
connection range can vary widely depending on many factors such as the
brand and placement of the host device, the type and size of physical
obstacles and the presence and activity level of competing radio
transmissions.
In range testing of the CRS while connected to a variety of typical host
devices with Class 2 radios, functional connection distances from 18 to over
100 feet have been experienced depending on the environment. The
following conditions appear to reduce the Bluetooth connection range:
• The presence of soft, absorbent materials such as paper, fiberglass
insulation, foam material in office cubical walls, carpeting and, to a
lesser extent, even sheetrock and wood construction materials. Hard
materials such as concrete increase the range.
• Human bodies or containers of liquid positioned between the host and
the CRS.
• The presence and activity level of competing Bluetooth or 802.11
(Wi-Fi) systems using the same 2.4 GHz frequency.
• Metal in a grid pattern, such as chain link fencing or chicken wire. This
type of material may block the Bluetooth (or Wi-Fi) signal completely.
APPENDIX A: SPECIFICATIONS 23
Appendix B
Safety and Usage Tips
About Bluetooth and Health
Bluetooth wireless technology allows you to use short-range radio signals
to connect a variety of devices, such as bar code scanners, mobile phones,
Pocket PCs, notebook computers, printers, LAN access points, and many
other devices at home or work. These radio signals replace the cables that
have traditionally connected these devices.
Bluetooth products have small radio transmitters and receivers. Output
power is normally very low, only 1 mW (1/1000 of a watt). This gives a
working range of approximately 10 meters.
The maximum exposure levels from Bluetooth products are far below
recommended safety guidelines. At most, typical Bluetooth devices (1mW)
reach only one percent of the prescribed safety levels.
Product Care
• Do not expose your product to liquid, moisture or extreme humidity.
• Do not expose your product to extreme high or low temperatures.
• Do not expose your product to lit candles, cigarettes, or cigars, or to
open flames, etc.
• Do not drop, throw or try to bend the product, as rough treatment could
damage it.
• Do not paint your product, as the paint could obstruct parts and prevent
normal use.
• Do not attempt to disassemble your product: a broken warranty seal will
void the warranty. The product does not contain consumer serviceable
components. Should your Cordless Ring Scanner need service, please
contact Socket technical support at: support@socketcom.com.
• Treat your product with care. Keep in a clean and dust-free place.
• Changes or modifications of this product, not expressly approved by
Socket, may void the user’s authority to operate the equipment.
Antenna Care
Do not place a metallic shield around the Cordless Ring Scanner since it
will reduce the radio transmission efficiency.
24
Efficient Use
For optimum performance, please make sure that there is no metal
surrounding your Cordless Ring Scanner.
Driving
RF energy may affect some electronic systems in motor vehicles, such as
car stereo, safety equipment, etc. Check with your vehicle manufacturer to
be sure that the Cordless Ring Scanner will not affect the vehicle’s
electronics.
Aircraft
• Turn off your Cordless Ring Scanner before boarding any aircraft.
• To prevent interference with communications systems, you must not use
your Cordless Ring Scanner while the plane is in the air.
• Do not use it on the ground without permission from the crew.
Radio Frequency Exposure
Your Cordless Ring Scanner contains a radio transmitter and receiver.
When in operation, it communicates with a Bluetooth enabled mobile
computer by receiving and transmitting radio frequency (RF) magnetic
fields in the frequency range 2400 to 2500 MHz. The output power of the
radio transmitter is 0.001 Watt. The Cordless Ring Scanner is designed to
be in compliance with the RF exposure limits set by national authorities and
international health agencies1 when installed or used separately from other
antennas or radio transmitters.
1 Examples of RF exposure standards and guidelines:
ICNIRP, “Guidelines for limiting exposure to time-varying electric, magnetic, and
electromagnetic fields (up to 300 GHz)”, International Commission on Non-
Ionizing Radiation Protection (ICNIRP), Health Physics, vol. 74, pp 494-533, April
1998.
99/519/EC, EU Council Recommendation on the limitation of exposure to the
general public to electromagnetic fields 0 Hz – 300 GHz, Official Journal of the
European Communities, July 12, 1999.
ANSI/IEEE C95.1-1992, “Safety levels with respect to human exposure to radio
frequency electromagnetic fields, 3 kHz to 300 GHz”, The Institute of Electrical and
Electronics Engineers, Inc., New York, 1991.
FCC Report and Order, ET Docket 93-62, FCC 96-326, Federal Communications
Commission (FCC), August 1996.
Radiocommunications (Electromagnetic Radiation Human Exposure) Standard
1999, Australian Communications Authority (ACA), May 1999.
APPENDIX B: SAFETY AND USAGE TIPS 25
Appendix C
Bar Code Label Specifications
All bar code symbols/labels should satisfy the appropriate AIM Uniform
Symbology Specification.
Background Substrate:
The bar code symbol should be printed on material (media) that is reflective
and has a matte (not glossy) finish. A background diffuse reflectance of at
least 70% to 80% is desirable for optimum contrast. Retro-reflective media
should be used to obtain decode distances greater than 36 inches.
Ink Color and Type:
The inked bars should not exceed 25% reflectance at the wavelength that is
being used for reading, whether printed with black ink or colored ink. The
reflectance value should not vary more than 5% within the same character.
Voids and Specks:
The code should be printed clearly, free of voids, specks, blemishes and
lines that could “fool” the scanner. Specks or blemishes in the white
spaces, or false or missing bar sections could be interpreted by the reading
equipment as part of the code. Generally, the width of such flaws is more
serious than the height. Code symbols/ labels should be rejected if these
defects are present.
Definition:
The bars in the bar code symbol should be well defined. Their edges
should not be rough or fuzzy, so that the bars and spaces have the proper
widths intended for the bar code symbology used.
Contrast:
Background reflectance (that of the substrate on which the codes are
printed) should always provide a good contrast relative to the ink
reflectance (that of the code bars). The difference between the two should
be at least 37.5% at the wavelength used for reading.
Tolerance:
The ratio of the widths of bars and spaces in a bar code symbol must
conform to the appropriate AIM bar code specifications and can cause
problems if not correct throughout the bar code. Problems can occur when
bar edges are smeared or rough, or when they exhibit voids.
26 | APPENDIX C: BAR CODE LABEL SPECIFICATIONS
Appendix D
Enabling or Disabling Symbologies
The Cordless Ring Scanner is pre-set to automatically detect and decode
(auto-discriminate) the most common bar code symbologies. To enable or
disable symbologies, simply use SocketScan’s Symbology Selector.
Notes:
• The length of some symbologies will change after Symbology Selector is
used. See Table 1.
• With more symbologies enabled, the scanner must work harder to search
through all the possible combinations. This may make the decoding process
slightly longer.
• The advanced symbology parameters listed in Table 2 can only be modified
by using the SocketScan Advanced Programming Guide or the SocketScan
SDK. Check Socket’s website for updates.
Table 1. Default Symbologies
Symbology Scanner
Default Default
Length Length after
Symbology Selector
UPC/EAN/JAN
UPC-A Enabled N/A N/A
UPC-E Enabled N/A N/A
UPC-E1 Disabled N/A N/A
EAN-8 Enabled N/A N/A
EAN-13 Enabled N/A N/A
Code 128 (USS-128 & UCC/EAN 128) Enabled Any Any
Code 39*
Code 39 Enabled 2 to 23 2 to 55
Trioptic Code 39 Enabled 2 to 23 2 to 55
Code 39 Full ASCII Disabled 2 to 23 2 to 55
Code 93 Disabled 2 to 38 2 to 55
Interleaved 2 of 5* Enabled 14 Only 2 to 55
Discrete 2 of 5* Disabled 12 Only 2 to 55
Codabar Disabled 5 to 55 2 to 55
MSI Plessey* Disabled 1 to 30 2 to 55
RSS-14 (Standard, Limited, Expanded)** Disabled N/A N/A
*Warning: Setting the length to “Any” may lead to inaccurate decodes of these symbologies.
**This symbology will be added in the next release.
APPENDIX D: ENABLING/DISABLING SYMBOLOGIES 27
Table 2. Other Symbology Parameters
Symbology Parameters Scanner Default
UPC/EAN/JAN
Supplementals Disabled
Transmit Check Digit Enabled
Bookland EAN Disabled
Decode UPC/EAN Supplementals Ignore
UPC/EAN Supplemental Redundancy Seven
Transmit UPC-A Check Digit Enabled
Transmit UPC-E Check Digit Enabled
Transmit UPC-E1 Check Digit Enabled
Convert UPC-E to A Disabled
Convert UPC-E1 to A Disabled
EAN-8 Zero Extend Disabled
UPC/EAN Security Level 0
UPC/EAN Coupon Code Disabled
Code 39
Convert Code 39 to Code 32 Disabled
Code 32 Prefix Disabled
Check Digit Verification Disabled
Transmit Check Digit Disabled
Code 39 Full ASCII Disabled
Interleaved 2 of 5
Check Digit Verification Disabled
Transmit Check Digit Disabled
Convert I 2 of 5 to EAN-13 Disabled
RSS-14 Disabled
RSS-14 Limited Disabled
RSS-14 Expanded Disabled
28
For more information on bar codes, symbologies, labels or other bar code
related topics, visit any of the following web sites:
a. www.aimglobal.org/technologies/barcode/
b. www.aimglobal.org/aimstore/stackedsymbologies.htm
c. www.adams1.com
d. www.bizfonts.com
e. www.barcode-us.com/info_center/upc.htm (UPC Codes)
f. www.barcode-us.com/info_center/bookinfo.htm (Bookland EAN)
g. www.dataid.com/bcsymbology.htm
h. www.aaabarcodes.com
i. www.snx.com/mechanics.html
j. www.pscnet.com/html/aabcsymbologies.htm#Checksums
k. www.idautomation.com/barcoding4beginners.html
APPENDIX D: ENABLING/DISABLING SYMBOLOGIES 29
Appendix E
Decode Zone
The decode zones for the Cordless Ring Scanner is shown below. The
minimum element width (“X Dimension” or bar code “size”) is the width in
thousandths of an inch (mils) of the narrowest element (bar or space) in the
symbol. The figures shown are the typical scanning distances (depths of
field) for selected bar code sizes. The maximum usable length of a bar code
symbol (Width of Field) at any given range is also shown.
30 | APPENDIX E: DECODE ZONE
Appendix F
Troubleshooting
For help on SocketScan, tap Start | Help on a Pocket PC.
SYMPTOM: I get the “No Scanner Detected” icon in the task tray
of my Windows device and can’t trigger the laser or scan any bar
codes.
POSSIBLE REASON SOLUTION
Your mobile computer is not
connected to the Cordless Ring
Scanner.
Make sure the Cordless Ring
Scanner is on and in range and
has enough battery power. Try to
reconnect.
SYMPTOM: When I try to scan, the laser activates, but no data
appears on my screen, and the laser eventually turns off.
POSSIBLE REASON SOLUTION
The scanner is too close or too
far from the bar code. Practice so you get accustomed
the most effective distance and
scanning angle.
The bar code is incorrectly
formatted or poorly printed. Try scanning a bar code that is
correctly formatted or printed well,
such as on a retail package.
The bar code symbology may be
disabled or not supported by the
Cordless Ring Scanner.
Use Scan Demo for Windows
Mobile to identify the symbology. If
needed, enable the symbology by
using Symbology Selector.
SYMPTOM: My mobile computer cannot find the CRS, and/or I get
an error message saying that there are connection problems.
POSSIBLE REASONS SOLUTION
You are too far from the Cordless
Ring Scanner. Move the devices closer together,
within a range of 10-15 meters.
The Cordless Ring Scanner is not
turned on. Turn on the Cordless Ring
Scanner.
You have assigned another
device as your favorite or default
Bluetooth serial device.
Remove any settings that assign
another device as your favorite
Bluetooth serial device.
APPENDIX F: TROUBLESHOOTING | 31
SYMPTOM: While scanning with the CRS, I turned off the Pocket
PC, or my Pocket PC entered suspend mode. Now my Pocket PC
won’t turn on again.
POSSIBLE REASONS SOLUTION
This is a known problem with the
Widcomm stack (built into HP
h221X iPAQ Pocket PCs with
ROM version 1.00).
Soft reset the Pocket PC by
pressing the reset button.
SYMPTOM: While scanning with the CRS, I turned off the host
device, or my host device entered suspend mode. Now the CRS
won’t reconnect to my host device.
POSSIBLE REASONS SOLUTION
There is a problem with the
Broadcom (Widcomm) stack on
some devices where the CRS
can be discovered but fails to
communicate. Affected units
include the HP iPAQ models
h221X with ROM version 1.10
and h1945.
Soft reset the Pocket PC by
pressing the reset button.
32 | APPENDIX F TROUBLESHOOTING
Appendix G
Technical Support
If you have trouble installing or using the Socket Cordless Ring Scanner,
contact Socket’s technical support department for assistance.
IMPORTANT! To obtain technical support, you must first register your
product online at www.socketcom.com/prodreg.
After you register your product, log in and click on the Technical Support
tab. Click New Trouble Ticket to submit an online request for technical
support. Afterwards, you can log in anytime to monitor the status of your
request. If we are unable to resolve your support inquiry online, we can
arrange for a technical support representative to call you at a specific time.
Please refrain from disassembling the Cordless Ring Scanner. Disassembly
of this device will void the product warranty.
APPENDIX G: TECHNICAL SUPPORT | 33
Limited Warranty
Socket Communications Incorporated (Socket) warrants this product against defects
in material and workmanship, under normal use and service, for the following
period from the date of purchase:
Cordless Ring Scanner: Two years
Incompatibility is not a defect covered by Socket’s warranty. During the warranty
period, Socket will, at its option, repair or replace the defective product at no charge
when furnished with proof of retail purchase, provided that you deliver the product
to Socket or to an authorized Socket Service Center.
The returned product must be accompanied by a return material authorization
(RMA) number issued by Socket or by Socket's Authorized Service Center. If you
ship the product, you must use the original container or equivalent and you must pay
the shipping charges to Socket. Socket will pay shipping charges back to any
location in the contiguous United States. This warranty applies only to the original
retail purchaser and is not transferable.
Socket may, at its option, replace or repair the product with new or reconditioned
parts and the returned product becomes Socket's property. Socket warrants the
repaired or replaced products to be free from defects in material or workmanship for
ninety (90) days after the return shipping date, or for the duration of the original
warranty period, whichever is greater.
This warranty does not cover the replacement of products damaged by abuse,
accident, misuse or misapplication, nor as a result of service or modification other
than by Socket.
SOCKET IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING DAMAGE TO PROPERTY AND, TO THE EXTENT
PERMITTED BY LAW, DAMAGES FOR PERSONAL INJURY. THIS
WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES INCLUDING
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Some states do not allow limitation of implied warranties, or the exclusion or
limitation of incidental or consequential damages, so that the above limitations or
exclusions may not apply to you. This warranty gives you specific legal rights and
you may also have other rights which vary from state to state.
This product may contain fully tested, recycled parts, warranted as if new.
For warranty information, call (510) 744-2700.
34
Limited Software Warranty
LIMITED WARRANTY. SOCKET warrants that the original disk or CD ROM is
free from defects for 90 days from the date of delivery of the SOFTWARE.
CUSTOMER REMEDIES. SOCKET’S entire liability and your exclusive remedy
shall be, at SOCKET’S option, either (a) return of the price paid or (b) replacement
of the SOFTWARE which does not meet SOCKET’S Limited Warranty and which
is returned to SOCKET with a copy of your receipt. Any replacement SOFTWARE
will be warranted for the remainder of the original warranty period or 30 days,
whichever is longer. THESE REMEDIES ARE NOT AVAILABLE OUTSIDE OF
THE UNITED STATES OF AMERICA.
NO OTHER WARRANTIES. SOCKET disclaims all other warranties, either
express or implied, including but not limited to implied warranties of
merchantability and fitness for a particular purpose, with respect to the
SOFTWARE and the accompanying written materials. This limited warranty gives
you specific legal rights. You may have others which vary from state to state.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES. In no event shall SOCKET
or its suppliers be liable for any damages whatsoever (including, without limitation,
damages for loss of business profits, business interruption, loss of business
information, or other pecuniary loss) arising out of the use of or inability to use the
SOFTWARE, even if SOCKET has been advised of the possibility of such
damages. Because some states do not allow the exclusion or limitation of liability
for consequential or incidental damages, the above limitation may not apply to you.
EXPORT LAW ASSURANCES. You may not use or otherwise export or reexport
the SOFTWARE except as authorized by United States law and laws of the
jurisdiction in which the SOFTWARE was obtained. In particular, but without
limitation, none of the SOFTWARE may be used or otherwise exported or
reexported (a) into (or to a national or resident of) a United States embargoed
country or (b) to anyone on the U.S. Treasury Department’s list of Specially
Designated Nationals or the U.S. Department of Commerce’s Table of Denial
Orders. By using the SOFTWARE, you represent and warrant that you are not
located in, under control of, or a national or resident of any such country or on any
such list.
GOVERNMENT END USERS. If the SOFTWARE is supplied to the U. S.
Government, the SOFTWARE is classified as “restricted computer software” as
defined in clause 52.227-19 of the FAR. The U. S. Government ‘s rights to the
SOFTWARE are as provided in clause 52.227-19 of the FAR.
CONTROLLING LAW AND SEVERABILITY. This License shall be
governed by the laws of the United States and the State of California. If for
any reason a court of competent jurisdiction finds any provision, or portion
thereof, to be unenforceable, the remainder of this License shall continue in
full force and effect.
35
Regulatory Compliance
The Socket Cordless Ring Scanner is designed to be compliant with the
rules and regulations in locations where they are sold and will be labeled as
required. This product is type approved — users are not required to obtain
license or authorization before using.
This product has been certified as conforming to technological standards.
Therefore, the following actions are punishable by law:
• Disassembly or modification of this product
• Removal of identification labels on the back of the product
The frequency used by this product is also used by industrial, scientific and
medical devices, such as microwave ovens, as well as wireless detectors for
motion detectors, such as those requiring licenses used on manufacturing
lines or similar radio transmitters (all of these wireless devices will be
called “other wireless transmitters” below). Most modern electronic
equipment (e.g., in hospitals and cars), is shielded from RF energy.
However, certain electronic equipment is not.
1. Please ensure that all medical devices used in proximity to this device
meet appropriate susceptibility specifications for this type of RF energy.
2. In the unlikely event that there is electronic interference between this
system and other wireless transmitters, quickly change the location of
operation or stop operating the unit (cease signal transmission).
3. If other electrical interference or related problems occur, contact Socket
technical support at support@socketcom.com
Radio Frequency Interference Requirements
This device complies with part 15 of the FCC rules and Industry Canada.
Operation is subject to the following conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment is also ETS EN300 328-2, ETS EN301 489-1 and ETS
EN301 489-17 compliant. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a
commercial environment.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in
which case the user will be required to correct the interference at his or her
own expense.
36
This equipment generates and radiates radio-frequency energy. To comply
with FCC RF exposure compliance requirements, the following antenna
installation and device operating configurations must be satisfied: (1) Users
are not permitted to make changes or modify the system in any way, and (2)
connecting external antennas to the Cordless Ring Scanner is prohibited.
This device and its antenna must not be co-located or operated with any
other antenna or transmitter.
To comply with Industry Canada RF exposure compliance requirements, the
following antenna installation and device operating configurations must be
satisfied: “The installer of this radio equipment must ensure that the antenna
is located or pointed such that it does not emit RF field in excess of Health
Canada limits for the general population; consult Safety Code 6, available at
Health Canada’s website www.hc-sc.gc.ca/ehp/ehd/catalogue/rpb.htm”
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user may try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna of the radio or television.
• Increase the distance separating the equipment and the receiver.
• Connect the equipment to an outlet on a different branch circuit than that
of the receiver.
• Consult the dealer or an experienced radio/TV technician for help.
The user may find the following booklet helpful: How to Identify and
Resolve Radio-TV Interference Problems. This booklet is available from the
U.S. Government Printing Office, Washington, D.C. 20402.
Canada Certification
The marking of “IC:xxxxxx-yyyyyy” on the device means: “xxxxxx-
yyyyyy” is the certification number, and the term “IC’ before the equipment
certification number only signifies that Industry Canada technical
specifications were met.
Radio Frequency Interference Requirements – Canada
This Class B digital apparatus meets the requirements of the Canadian
Interference-Causing Equipment Regulations. Cet appareil numérique de la
Classe B respecte toutes les exigencies du Reglement sur le Matériel
Brouilleur du Canada.
37
CE Marking & European Union Compliance
Products intended for sale within the European Union are marked with a
CE Mark which indicates compliance to applicable Directives and
European Normes (EN), as follows. Amendments to these Directives or
ENs are included: Normes (EN), as follows:
Applicable Directives:
• Radio and Telecommunications Terminal Equipment Directive
1999/5/EC
• Low Voltage Directive 73/23/EEC
Applicable Standards:
• EN 55 022 – Limits and Methods of Measurement of Radio Interference
Characteristics of Information Technology Equipment.
• EN 50 082-1 – Electromagnetic Compatibility – General Immunity
Standard, Part 1: Residential, Commercial, Light Industry.
• IEC 801.2 – Electromagnetic Compatibility for Industrial Process
Measurement and Control Equipment, Part 2: Electrostatic Discharge
Requirements.
• IEC 801.3 – Electromagnetic Compatibility for Industrial Process
Measurement and Control Equipment, Part 3: Radiated Electromagnetic
Field Requirements.
• IEC 801.4 - Electromagnetic Compatibility for Industrial Process
Measurement and Control Equipment, Part 4: Electrical Fast Transients
Requirements
• EN 60 950 + Amd 1 + Amd 2 – Safety of Information Technology
Equipment Including Business Equipment.
LASER DEVICE:
Class 1 laser devices are not considered to be hazardous
when used for their intended purpose. The following
statement is required to comply with U.S. and international
regulations:
CAUTION: Use of controls, adjustments or performance of procedure
other than those specified herein may result in hazardous laser light
exposures.
Class 2 laser scanners use a low power, visible light diode. As with any
very bright light source, such as the sun, the user should avoid staring
directly into the light beam. Momentary exposure to a Class 2 laser is not
known to be harmful.
38
Battery Warning:
• Your device contains a rechargeable Lithium-Ion battery. Never throw
the battery into a fire, as that could cause the battery to explode.
• Never short-circuit the battery by bringing the terminals in contact with
another metal object. This could cause personal injury or a fire, and
could also damage the battery.
• Never dispose of used battery with other ordinary solid wastes.
Batteries contain toxic substances.
• Dispose of used battery in accordance with the prevailing community
regulations that apply to the disposal of batteries. Cover the metal
terminals with insulating tape. (This is to prevent accidental short-
circuiting).
• Never expose the battery to any liquid.
• Always keep the battery out of reach of infants or small children.
• Never shock the battery by dropping it or throwing it.
• Dispose of a spent or damaged battery promptly.
Product Disposal
Your device should not be placed in municipal waste. Please
check local regulations for disposal of electronic products.
39
© Socket Communications, Inc. 4/2006 Printed in U.S.A.