Sonic Alert Car Air Operator 704 Users Manual 0

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2015-02-02

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Part 1
CAR 704 / 705 Air Operator
Maintenance Requirements Checklists

Table of Contents
(March 2001)
AOC-01
AOC-02
AOC-03
AOC-04
AOC-05
AOC-06
AOC-07
AOC-08
AOC-09
AOC-10
AOC-11
AOC-12
AOC-13
AOC-14
AOC-15
AOC-16
AOC-17
AOC-18
AOC-19
AOC-20
AOC-21
AOC-22
AOC-23
AOC-24
AOC-25
AOC-26
AOC-27

Previous Transport Canada Audit .................................................................. 3
Maintenance Control Manual........................................................................... 5
Person Responsible for Maintenance ..........................................................13
Evaluation Program........................................................................................15
Technical / Regulatory Publications ..............................................................19
Technical Records..........................................................................................22
Weight & Balance...........................................................................................26
Maintenance Development Program (MPD)...............................................29
Reliability Monitoring Programs....................................................................38
Reserved.........................................................................................................49
Maintenance Planning ....................................................................................50
Defect Recording, Rectification, Deferral, and Control Procedures.........55
Airworthiness Directive, Service Bulletin .....................................................60
ETOPS - Extended Range Operations ........................................................62
Minimum Equipment List - MEL, OMEL, GMEL .........................................67
All Weather Operations - Category II, III........................................................71
Technical Dispatch Procedures....................................................................74
Flight Authorities - Test / Ferry ......................................................................78
Maintenance Arrangements ..........................................................................81
Training Program............................................................................................86
Personnel Records.........................................................................................89
De-Icing Procedures ......................................................................................91
Elementary Work, Servicing ..........................................................................93
Reserved.........................................................................................................96
Servicing - Fueling, De-fueling & Lubrication, Oxygen...............................97
Control of Parts, Parts Pooling....................................................................100
Service Difficulty Reporting SDR................................................................103

March 2001

Page 1

Intentionally Blank

March 2001

Page 2

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-01 Previous Transport Canada Audit
1.

What was the purpose and date of
the previous audit?

N/A

Finding

Not Checked

Were there a significant number of
Audit Findings?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

•

What conclusions were drawn
from the audit?

Was the audit follow-up
completed?
•

List any outstanding audit
findings respecting the
previous audit?

Since the last audit, are there
indications of high managerial staff
turnover?

N/A

Finding

Not Checked

Is there any indications of high
staff, flight crew or maintenance
personnel turnover?

N/A

Finding

Not Checked

Have there been any changes in
the company's scope, size,
aircraft, type of service since the
previous audit?

N/A

Finding

Not Checked

March 2001

Page 3

AOC-01 Previous Transport Canada Audit

Have there been any additional
Operations Specifications or a
change to the Maintenance Scope
of Approval / Authorized since the
previous audit?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref.

Comments/Summary:

Items completed by:

March 2001

Date:

Page 4

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-02 Maintenance Control Manual
Maintenance Control - Administrative
1.

Does the manual have a table of
contents?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: CASS 726.08(1)(a)

Does the manual reflect the
business or trade name?

Ref: CASS 726.08(1)(b)

Does the company have a fixed
place of business?

Ref: CAR 706.04(2)(a)

Does the manual have a
description of the
•

organization and size?

•

state the geographic location
and sub base facilities?

•

state the type and number of
aircraft operated?

•

the nature and operation?

Ref: CASS 726.08(1)(c)

Does the statement reflect
approvals listed on the Operations
Certificates / Limitations?

Ref: CASS 726.08(1)(c)

Is there a signed statement (by
the certificate holder) indicating
that the manual is their means of
complying with the Canadian

March 2001

Page 5

AOC-02 Maintenance Control Manual
Aviation Regulations?
•

Is there a listing of the
incorporated documents?

•

Is the list covered by the
certification statement made
by the certificated holder?

Note: there’s no compelling
regulation for the AOC to change
certification if the certificate holder
position changes
Ref: CASS 726.08(1)(d)

Has each Incorporated by
Reference Document been
“certified” by the PRM or person
responsible for that management
function as the Air Operator’s
means of compliance with the
CARs?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: CASS 726.08(2)(d)

Does the manual describe an
amendment procedure?

Ref: CASS 726.08(1)(e)

Does the manual describe the
page identification process?

Ref: CASS 726.08(1)(f)

10. Is there an LEP and is it approved
by Transport Canada?

Ref: CASS 726.08(1)(f)

11. Do the pages contained in the
manual match those listed in the
LEP?

March 2001

Page 6

AOC-02 Maintenance Control Manual

Ref: CASS 726.08(1)(f)

12. Does the manual specify

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

distribution procedures and the
identity of manual holders /
locations?

Ref: CASS 726.08(1)(g)

13. Is the amendment procedure
followed?

Ref: CASS 726.08(1)(e)

14. Are manuals up to date?

Ref: CASS 726.08(1)(e)

15. Are distribution procedures
followed?

Ref: CASS 726.08(1)(e)

16. Are manuals physically located at
the designated site or with the
specified person?

Ref: CASS 726.08(1)(e)

17. Complete separate PRM

N/A

Not Checked

Checklist ….

18. Does the manual contain a chart

N/A

Finding

Not Checked

depicting the organizational

March 2001

Page 7

AOC-02 Maintenance Control Manual
responsibilities?
•

If not, is one required for
clarity?

Ref: CASS 726.08(1)(h)(iii)

19. Does the manual state the

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

communication equipment to be
used in the conduct of the type of
business intended?
•

Is it adequate?

Ref: CASS 726.04(2)(b)

20. Are they able to contact the
aircraft / crew when away from the
main base or remotely operated?

Ref: CASS 726.06(2)

21. How is updating of the control
manual actioned or the need
generated?

Ref: CASS 726.04(1)(h)

22. Does the company have facilities
adequate for the control of
maintenance, elementary work
and servicing?

Ref: CAR 706.04 / CASS 726.04(2)(a)

23. Complete separate Evaluation

N/A

Not Checked

Program Checklist ….

Maintenance Control - Operational
24. Is there sufficient number of

N/A

Finding

Not Checked

personnel to control all of the
required maintenance, scheduling,
elementary work, servicing?

Ref: CASS 726.04(1)(b)

March 2001

Page 8

AOC-02 Maintenance Control Manual
25. Complete separate Technical,

N/A

Not Checked

N/A

Not Checked

N/A

Not Checked

Regulatory Publication
Checklist …

26. Complete separate Technical
Records Checklist …

27. Complete separate Weight &
Balance Checklist …

28. Does the manual specify how

N/A

Finding

Not Checked

maintenance actions are to be
recorded?

Ref: CAR 726.08(1)(k)

29. Complete separate

N/A

Not Checked

N/A

Not Checked

N/A

Not Checked

Maintenance Development
Checklist …

30. Complete separate Reliability
Monitoring Checklist …

31. Complete separate Corrosion
Control & Aging Aircraft
Checklist …

32. Is there a person identified that is

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

responsible for developing a
maintenance schedule?

Ref: CASS 726.04(1)(a)

33. Does the manual identify the
maintenance schedules
appropriate to the type of
equipment / aircraft operated by
the company?
•

Have any maintenance
schedules been omitted?

Ref: CASS 726.08(1)(l)

34. Does the manual indicate a
procedure for adding additional
aircraft to the operating certificate?
•

If so, do they follow the
procedure?

March 2001

Page 9

AOC-02 Maintenance Control Manual
procedure?
Ref:

35. Complete separate

N/A

Not Checked

N/A

Not Checked

N/A

Not Checked

N/A

Not Checked

N/A

Not Checked

N/A

Not Checked

N/A

Not Checked

N/A

Not Checked

N/A

Not Checked

N/A

Not Checked

N/A

Not Checked

N/A

Not Checked

N/A

Not Checked

N/A

Not Checked

N/A

Not Checked

N/A

Not Checked

Maintenance Planning
Checklist …

36. Complete separate Defect
Control Checklist …

37. Complete separate
Airworthiness Directive /
Service Bulletin Checklist …

38. Complete separate instructions,
job cards …

39. Complete separate Technical
Dispatch Checklist …

40. Complete separate MEL / GMEL
/ OMEL Checklist …

41. Complete separate EROPS
Checklist …

42. Complete separate CAT II
Checklist …

43. Complete separate Flight
Authority - Test - Ferry Flight
Checklist ….

44. Complete separate
Maintenance Arrangements
Checklist ….

45. Complete separate Training
Program Checklist ….

46. Complete separate Personnel
Records Checklist ….

47. Complete separate Elementary
Work / Servicing Checklist ….

48. Complete separate Ramp
Procedures Checklist …

49. Complete separate De-Icing
Procedures Checklist …

50. Complete separate Complete
separate Servicing - fuel, oil,
lubricants Checklist …

March 2001

Page 10

AOC-02 Maintenance Control Manual
51. Complete separate Control of

N/A

Not Checked

Parts / Parts Pooling Checklist
…

52. Are sufficient spare parts available, N/A

Finding

Not Checked

Finding

Not Checked

located where needed?

Ref: CAR 706.04(1)(e)

53. Are sufficient supplies and spare

N/A

parts available to ensure timely
rectification of defects / MEL
provisions?

Ref: CAR 706.04(2)(e)

54. Complete separate SDR

N/A

Not Checked

N/A

Not Checked

Checklist ….

55. Complete separate Sample
Aircraft Checklist ….

N/A

56.

Finding

Not Checked

Ref.

Comments/Summary:

March 2001

Page 11

Items completed by:

March 2001

Date:

Page 12

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-03 Person Responsible for Maintenance
1.

Review TC company files, is there
documentation to support the
evaluation of the PRM?
•

completion of the CARs
examination (AMEs exempt)?

•

check for convictions under
Section 7.3 of the AA or CAR
605.84/85/86?

•

assessment by interview?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: CASS 726.03(1)(a) & (3) / CASS
726.03(4) & (5) / CASS 726.03(1)(b)(ii)

If the AOC holder also holds an
AMO Certificate, is the PRM for
the Air Operator the same person
as the PRM for the AMO?

Ref: CAR 706.03(2)

Does the PRM fully understand
the responsibilities of the position?

Ref: CAR 706.03(b)

Is there evidence to suggest that
the PRM did not remove aircraft
from service when they failed to
comply with airworthiness or
operational requirements?

Ref: CAR 706.03(1)c) / CASS 726.03(7)

Does the PRM sub delegate any
of the responsibility?
•

If so, is the identity / position
of the individual and their
duties fully described in the
manual?

•

Does the description specify
which functions or activities
that are to be assigned?

March 2001

Page 13

AOC-03 Person Responsible for Maintenance
Ref: CASS 726.08(1)(h)

N/A

Finding

Not Checked

Ref.

Comments/Summary:

Items completed by:

March 2001

Date:

Page 14

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-04 Evaluation Program
1.

Is the requirement to evaluate the
company maintenance system
identified in the manual?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: CAR 706.07 / CASS 726.07(1)

Is the person responsible for
evaluating the program identified in
the manual? If not the PRM, are
this person’s duties clearly defined
in the manual?

Ref: CAR 706.03(3) / CASS 726.07(2)

Has the operator conducted an
initial evaluation at the end of 12
months?

Ref: CASS 726.07(4)(a)

Does the evaluation program cover
all functions defined in the
manual?

Ref: CASS 726.07(2) & (3)

Does the evaluation program cover
regulatory changes?

Ref: CASS 726.07(2)

Is there evidence (records)
indicating that formal review of
maintenance requirements have
been undertaken?
•

Were records kept according
to the requirements specified
in the manual?

March 2001

Page 15

AOC-04 Evaluation Program
Ref: CASS 726.07(4)(c)

Does the operator use checklists
for the evaluation process?
•

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Are examples available and
are they comprehensive?

Ref: CASS 726.07(4)

Does the operator follow the
frequency of evaluation as
specified in the manual?

Ref: CASS 726.07(4)(a)

Does the operator follow the stated
corrective action process?
(sample, are persons required to
provide input in the process,
involved?)

Ref: CASS 726.07(4)(c)

10. Are the correct forms as stated in
the manual in use?

Ref: CAR 706.07

11. Has action taken as a result of a
non-compliance finding included
immediate and long term action to
correct the root cause of the
finding?

Ref: CASS 726.07(4)(e)

12. Is there any evidence to suggest
that follow-up activities have been
carried out?

Ref: CASS 726.07(4)(f)

March 2001

Page 16

AOC-04 Evaluation Program
N/A

Finding

Not Checked

N/A

Finding

Not Checked

15. *Is there evidence that the operator N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

13. Is there any record of a
maintenance schedule review
being carried out or the evaluation
of supplemental maintenance
requirements for applicability and
inclusion to the operators
program?
•

Were they included?

•

Does the outcome deviate
from manufacturers
recommendations; are the
conclusions stated and
decisions substantiated? (see
std 625)

Ref: CASS 726.07(4) / 625.86(5)(b)(I)

14. Are aircraft operational and
environmental conditions
considered in the evaluation
program? (sample, review actual
process)

Ref: CASS 726.07(3)

has reviewed and evaluated
Service Bulletins and other
technical information for
applicability to their fleet?
•

Is there evidence of a
maintenance specialist being
involved in the decision
process?

Ref: CASS 726.07(4) / ANB055

16. How would the company handle a
service bulletin issued today which
affects their fleet? (sample /
interview, does the response
reflect stated procedures, follow
process through?)

Ref: CAR 706.07

17.

March 2001

Page 17

AOC-04 Evaluation Program
Ref.

Comments/Summary:

Items completed by:

March 2001

Date:

Page 18

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-05 Technical / Regulatory Publications
1.

Is the person responsible for
keeping publications current aware
of his / her responsibilities
(interview)?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: CASS 726.12(1)

Does the operator have technical
and regulatory publications
according to the list in their
approved manual? Note: CASS
726.04(2) is not explicit in the
requirement for technical or
regulatory information, the
following is a possible list ….
•

Aeronautics Act

•

Canadian Aviation Regulations
& appropriate standards

•

type certificates;

•

supplemental type certificates;

•

FAA Advisory Circulars 43.13

•

Airworthiness Directives,
applicable to the aircraft /
equipment operated;

•

manufacturer’s maintenance,
illustrated parts, overhaul
manuals, and service bulletin
and service letters,

•

MCM or MPM

Ref: CASS 726.04(2)

Are publications / manuals
current, i.e. amendments up-todate?

Ref: CASS 726.04(2)

*Is the system for monitoring
manual currency effective?

March 2001

Page 19

AOC-05 Technical / Regulatory Publications
Ref: CASS 726.07

Are appropriate portions of
publications made available to
company personnel, contractors
as outlined in the manual?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: CASS 726.04(2)/CASS 726.08(1)(j)

How is the operator made aware of
technical information, updates,
bulletins, etc. applicable to the
aircraft type they operate?

Ref: CASS 726.04(2)

Does the company have
equipment, i.e. Computers, fiche
reader / printer etc., necessary for
reproducing this information?
•

Does the equipment function?

Ref: CASS 726.04(2)

If regulatory publications are to be
available via the Internet, have the
company demonstrate their
access to and navigate the
information.

Ref: CASS 726.04(2)

If publications are to be made
available to the operator via a
contract for maintenance, does the
operator ensure that the technical
manual applies to their particular
aircraft via serial number or model
or year?
Ref: CASS 726.04(2)

10. How does the operator control out
of date / historical publications /
training notes?

March 2001

Page 20

AOC-05 Technical / Regulatory Publications

Ref: CASS 726.04(2)

11. Is the library distributed and is

N/A

Finding

Not Checked

N/A

Finding

Not Checked

there a master list which identifies
each publication and location?
(sample locations)

Ref: CASS 726.04(2)

12.

Ref.

Comments/Summary:

Items completed by:

March 2001

Date:

Page 21

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-06 Technical Records
1.

Is the location of records in
accordance with the manual?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: CAR 726.04(2)(f)

Does the use of job / segmented /
task cards, require the operator to
update a computer software
program after completion?
•

If so, is there any evidence of
missed entries or incorrect
times being input?

Ref:

*Supplemental worksheets used
for recording and actioning defects
discovered during maintenance
activities, are they the operator’s
or the AMO’s?
•

Is this according to manual
requirements?

Ref:

Does the operator ensure that
completed inspection packages
are reviewed?

Ref: Std. 625.96(2)

Are the maintenance check
sheets used as described in the
manual?

Ref: Approved Maintenance
Schedule

Cross check completed check
sheets with the aircraft log books,
is there evidence of maintenance
being completed prior to certifying
the Technical Log entry? (sample).

March 2001

Page 22

AOC-06 Technical Records
Ref: CAR605.92(1)

Sample aircraft technical records
(including Journey Log). Do the
recorded actions meet regulatory
requirements? For example:
•

certifications;

•

time between checks;

•

weight and balance report;

•

inspections completed on
time;

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: CAR 605.86 / CAR 605.96 / CAR
571 / Std. AWM 571 Appendix C

Are established procedures being
followed to record and control
maintenance items? For example:
•

scheduled maintenance and
inspection;

•

Ad’s and special instructions;

•

components;

•

TBOs and life-limited times;

•

calendar-time items;

•

pitot-static and altimeter
calibration checks;

•

compass calibration;

•

weight and balance

•

independent control checks /
CMR / critical maintenance
tasks.

Ref: CAR 605.96 / CAR 571.10(4) / CAR
726.08(1)(m)

Are maintenance records
acceptable for completeness and
final certification? (sample)

Ref: Std. AWM 571.10(2) -(4)/
CAR605.92(1)

10. Does the operator transfer
information from the journey log to
the permanent technical record in
accordance to regulatory and
MCM requirements?

March 2001

Page 23

AOC-06 Technical Records
MCM requirements?

Ref: CAR 605.96(2)

11. Does the operator maintain

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

technical records in a dry, secure
area?

Ref: CAR 706.04(2)(f)

12. *Do company personnel record
information and defects in the
journey log or other technical
record in accordance with MCM
procedures?

Ref: CASS 726.08(1)(k)

13. Is the technical record (including
journey log) a consecutive,
unbroken history?

Ref: CAR 605.93(4)

14. Is computer software used as a
sole support technical history?
•

If so, is there evidence of
original entries being updated?

•

Is the original entry protected?

Ref: CAR 605.93(2) / CAR 103.4(a) /
Std. 625.93(3)

15. *Is the primary method for
controlling maintenance tasks
generated / tracked by computer?
•

If so, it must be a secure
system, (see technical
records)?

Ref: CAR 103.04

16. Where computer maintenance
software is used, is the ACA
holder identified in the

March 2001

Page 24

AOC-06 Technical Records
computerized record ?

Ref: CAR 605.93(1)(b)

17. Is there evidence of maintenance

N/A

Finding

Not Checked

N/A

Finding

Not Checked

releases, which are issued
“subject to satisfactory test flight”,
not having the corresponding final
certification by the pilot-incommand?

Ref: Std. AWM 571.10(4)

18.

Ref.

Comments/Summary:

Items completed by:

March 2001

Date:

Page 25

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-07 Weight & Balance
1.

Is the person responsible for
weight and balance control
knowledgeable of their duties and
responsibilities?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: CASS 726.12(1)

Are any of the aircraft operated
subject to the five year re-weigh
requirement? (sample)

Ref: Std. 625 Appendix C, (8)

Are weight and balance reports
carried on board each aircraft?
•

Is there more than one report
which may be contradictory?

Ref: Type Certificate

Is there evidence of changes being
made to aircraft basic weight
without amendments to the weight
and balance report?

Ref: Std. 571 Appendix C (2)

Does each amendment to the
weight and balance report include
revision dates and revised
equipment lists?

Ref: Std. 571 Appendix C

Are empty weight and c of g
calculations computed in the
amended report?

Ref: Std. 571 Appendix C

March 2001

Page 26

AOC-07 Weight & Balance
7.

Has a maintenance release been
signed for each change to the
weight & balance report?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: Std. 571 Appendix C

Does each aircraft’s weight &
balance report demonstrate
continuity back to the time the
aircraft was weighed?

Ref: CAR605.92 / Std. 571 Appendix C

Do company personnel follow the
approved procedures when moving
from one aircraft configuration to
another?

Ref: Std. 571 Appendix C (3)

10. For each aircraft configuration
established, has a maintenance
release been signed? (note: the
current configuration must be
identified however a maintenance
release is not required for the entry
when changing from one
configuration to another)
Ref: Std. 571 Appendix C

11. Does the system of control ensure
accurate weight and balance
information is used by the pilot-incommand?

Ref: CASS 726.08(1)(u) / Std. 571
Appendix C

12. Does the weight and balance
report / equipment list include all
items specified in the aircraft type
certificate?
•

Does it also include additional
equipment required / installed
for the operation of the
aircraft?

March 2001

Page 27

AOC-07 Weight & Balance
•

Does it include any equipment
installed as a result of an STC
or modification?

Ref: Std. 571 Appendix C (1)(a)

N/A

13.

Finding

Not Checked

Ref.

Comments/Summary:

Items completed by:

March 2001

Date:

Page 28

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-08 Maintenance Development Program (MPD)
Program Application
1.

Does the manual state the
objective of the maintenance
development program?

N/A

Finding

Not Checked

Does the manual state policy of
how Maintenance Development
activities will influence the
maintenance schedule?

N/A

Finding

Not Checked

Is the maintenance schedule /
program, or portion thereof, to be
affected by the program clearly
defined?

N/A

Finding

Not Checked

Does the operator have internal
maintenance capabilities i.e. QA /
production systems (essential for
effective control) and access to
engineering support (aid in
evaluating)?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Administration
5.

Is the MPD a self contained
document?
•

If so, does the MCM enable
it’s use by reference?

If self contained, is there an
amendment process described?

March 2001

Page 29

AOC-08 Maintenance Development Program (MPD)
Policy Changes & Authority
7.

Does the program require TC
approval before changes are to be
instituted?

N/A

Finding

Not Checked

Does the document specify
procedures for establishing or
policy with regards to the
program?

N/A

Finding

Not Checked

Does the program include a
graphic portrayal of the program
operation?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

•

Is one required for clarity?
(process chart)

10. Is reliability monitoring to be part
of this program?
•

If so, complete separate
Reliability Monitoring
Checklist.

Initial Maintenance Requirements
11. Does the manual describe how an
initial maintenance schedule is to
be developed or what it is based
upon?
•

Is it based upon an MRB and
other operator data?

12. Does the manual specify the
amount of in service data needed
prior to making considering
changes to the maintenance
schedule?

March 2001

Page 30

AOC-08 Maintenance Development Program (MPD)

13. Is the MPD process dependent on

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

reliability monitoring process?

Evaluation of Information
14. Does the program consider
information from other sources, for
example: manufacturers, other
operators, airworthiness
authorities?

15. How is this information obtained
from other sources controlled and
processed within the organization?

16. Does the description of the
program contain a diagram of the
organizational structure?
•

If not, is one required for
clarity?

17. Does the manual define lines of
authority and responsibility

18. Does the scope of maintenance
activity to be control under this
program require a comprehensive
system for evaluating aircraft fleet /
or product performance or is

March 2001

Page 31

AOC-08 Maintenance Development Program (MPD)
simple means acceptable?

Performance Influences:
19. Does the program consider the

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

operating environment, where and
when aircraft fly, land and layover
such as hot, cold, humid, dusty,
salty, etc.

20. Does the program consider the
operating schedule, flight hours
per cycle, cycles per day, flight
hours per day, variation within
fleets due to short / long routing.

21. Does the program consider the
effect of adding or deleting aircraft
on the population samples,
resource and maintenance
capabilities?

22. Does the program consider the
modification status of components
in the program?

23. Does the program consider the
integration of used equipment /
aircraft?

24. Is the system of data collection
fully described and does it specify
typical sources of information?

March 2001

Page 32

AOC-08 Maintenance Development Program (MPD)

25. If sampling is used, the method,

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

number of samples, time on the
samples, when sampling and
intervals spelled out.

26. Does the operator define tasks
such as “inspection”, “check” for
their scope of purpose?

27. Escalation procedure - required
series or sequence of checks?

28. Are task interval parameters
tailored to operators desired units?

29. Does the operator participate in
the MRB process?
•

If so is their utilization
comparable to that of the
world fleet leaders?

30. Are alternate or substitute
inspection methods used to qualify
maintenance requirements, i.e. Xray substituted for ultrasonic?

March 2001

Page 33

AOC-08 Maintenance Development Program (MPD)
31. Does the operator have a

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

procedure or the capability to
enhance manufacturers
maintenance instructions?

32. Are the enhancements driven by
reliability processes or other
feedback mechanisms?

33. Procedures for making other
changes from one primary
maintenance process to another,
for example changing from Hard
Time to On Condition

34. Does the system obtain data from
units only under operational
conditions?

35. Does the manual provide samples
of how data justifying actions is to
be collected?

Data Analysis & Application to the Maintenance Program:
36. Does it describe how data

N/A

Finding

Not Checked

analysis will influence adjustments
to maintenance control ?

March 2001

Page 34

AOC-08 Maintenance Development Program (MPD)
N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

40. Procedures provided to assure that N/A

Finding

Not Checked

Finding

Not Checked

Finding

Not Checked

37. Are the duties and responsibilities
for initiating program revision
clearly defined?

38. Does the operator use trending as
a means for determining
maintenance requirements?

39. Is the documentation required to
be used to effect changes in
maintenance program described?

any TBO adjustment or other
program change does not conflict
with a corrective action program
established by a previous reliability
analysis.

41. Program contains a statement that N/A
the TC Office will be advised when
increases to time limitations or
other program changes controlled
by the program occur.

42. Does the program include a

N/A

graphic display of major
system/component TBO
escalation.

Maintenance Schedule Amendment:

March 2001

Page 35

AOC-08 Maintenance Development Program (MPD)
43. Does the program identify

N/A

Finding

Not Checked

N/A

Finding

Not Checked

organizational elements
responsible for approval of
amendments to the maintenance
schedule?

44. Is it singular or quorum based?

Procedures for Maintenance Control Changes :
45. Program describes the procedures

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

used for making changes to
maintenance controls.

46. Organizational elements
responsible to prepare
substantiation reports to justify
maintenance control changes
identified.

47. Procedures included relative to
manual revisions concerning time
increases and what will be
required prior to pursuing a
subsequent time increase.

48. Procedures provided for revision to
the Operations Specifications
when and if required.

March 2001

Page 36

AOC-08 Maintenance Development Program (MPD)
N/A

49.

Finding

Not Checked

Ref.

Comments/Summary:

Items completed by:

March 2001

Date:

Page 37

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-09 Reliability Monitoring Programs
Program Application: FAA AC / AMA
1.

Does the reliability program clearly
define the components, systems,
or complete aircraft which are to
be controlled?

N/A

Finding

Not Checked

Is the maintenance program, or
portion thereof, to be controlled by
reliability program clearly defined?

N/A

Finding

Not Checked

Does the program reference the
operator’s MCM where details
pertaining to overhaul and
inspections periods, work content,
and other maintenance program
activities that are guided by the
program may be found?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Organizational Structure:
4.

Does the description of the
program contain a diagram of the
organizational structure?
•

If not, is one required for
clarity?

Does the manual define lines of
authority and responsibility.

N/A

Finding

Not Checked

Is the appropriate authority
delegated to each organizational
element?

N/A

Finding

Not Checked

March 2001

Page 38

AOC-09 Reliability Monitoring Programs
Definitions:
7.

Does the program clearly define
significant terms?

N/A

Finding

Not Checked

Are acronyms or abbreviations
peculiar to the program defined?

N/A

Finding

Not Checked

Is the data collection system fully
described and does it specify
typical sources of information?

N/A

Finding

Not Checked

10. Does the system obtain data from

N/A

Finding

Not Checked

11. Does the data relate directly to

N/A

Finding

Not Checked

12. Does the manual provide samples

N/A

Finding

Not Checked

Data Collection System:

units only under operational
conditions?

established levels of performance?

of data and how it is to be
collected?

March 2001

Page 39

AOC-09 Reliability Monitoring Programs

13. If sampling techniques are to be

N/A

Finding

Not Checked

used, is the method of sampling number of / in service time /
intervals, specified?

Establishing Performance Standards and Revision:
14. Does the program include an initial N/A

Finding

Not Checked

15. Does the manual describe

N/A

Finding

Not Checked

16. Are performance standards for

N/A

Finding

Not Checked

17. When a performance standard is

N/A

Finding

Not Checked

performance standard that defines
acceptable performance
requirements?

methods used to evaluate and
control performance? Are various
methods in use?

system or component failures
expressed in mathematical
terms ? For example:
• 1000 hours of aircraft
operation ?
• Number of landings ?
• Operating cycles ?
• Departure delays ?
• Pilot reports ?
• Other findings under
operational conditions ?
exceeded, is an active
investigation required ?

March 2001

Page 40

AOC-09 Reliability Monitoring Programs
18. Are statistical techniques used in

N/A

Finding

Not Checked

19. Are there provisions for the re-

N/A

Finding

Not Checked

20. Are there provisions to establish

N/A

Finding

Not Checked

21. Are there provisions for the initial

N/A

Finding

Not Checked

22. If PIREPS per 1000 departures is

N/A

Finding

Not Checked

23. Are alert levels set up on a

N/A

Finding

Not Checked

reliability measurement supportive
of maintenance control actions ?
• Are actuarial or engineering
studies used to determine
maintenance changes.
• Are studies made involving
inspection frequency and
content, overhaul limits and
times ?
• Do they show aircraft, system,
or component modification ?
• Does it show other actions
peculiar to prevailing
conditions ?

evaluating performance standards
that lose their value ?

initial performance standards for
new aircraft being placed in
service ?

alert values to be adjusted based
on carrier’s first year of
experience ?

the standard, is 5 PIREPS per
1000 added to rate for past year to
set alert value?

combination of past performance

March 2001

Page 41

AOC-09 Reliability Monitoring Programs
plus “good judgment” ?

24. Is a statistical approach used to

N/A

Finding

Not Checked

25. Are alert values equal to mean

N/A

Finding

Not Checked

establish alerts ?

plus 3 standard deviations?
•

If not, what criterion is used?

Data Analysis Methodology & Application to Maintenance:
26. Does the manual contain a

N/A

Finding

Not Checked

27. Does it describe how the analysis

N/A

Finding

Not Checked

28. Types of action appropriate to the

N/A

Finding

Not Checked

29. Are procedures for evaluating

N/A

Finding

Not Checked

description of the data analysis
process?

will influence adjustments to
maintenance control ?

trend or level of reliability
experienced.

critical failures established?

March 2001

Page 42

AOC-09 Reliability Monitoring Programs

30. Are the statistical techniques that

N/A

Finding

Not Checked

31. Is the manner in which information

N/A

Finding

Not Checked

32. Are the activities and responsibility N/A

Finding

Not Checked

33. Does the program include a

Finding

Not Checked

are used to determine reliability
levels described?

is exchanged between
organizational elements fully
described?

of each organizational element
defined?

N/A

graphic portrayal of the program
operation?
•

Is one required for clarity?
(process chart)

Data Display & Corrective Action Process:
34. Does the program describe the

N/A

Finding

Not Checked

35. Does the description contain

N/A

Finding

Not Checked

reports, charts, operating
experience in use?

essential information for each item

March 2001

Page 43

AOC-09 Reliability Monitoring Programs
controlled by program?

36. Is each system and component

N/A

Finding

Not Checked

37. Does the data display method

N/A

Finding

Not Checked

38. Is there a description of the

N/A

Finding

Not Checked

39. Does the corrective action process N/A

Finding

Not Checked

40. Is there a status (real time) of

N/A

Finding

Not Checked

41. Is corrective action description

N/A

Finding

Not Checked

identified by appropriate ATA code
number? If not what method is
used?

show trends as well as the current
month’s performance?

corrective action process?

include a requirement to establish
planned completion dates?

corrective action available?

appropriate to circumstances ?

March 2001

Page 44

AOC-09 Reliability Monitoring Programs

Program Revision:
42. Does the manual contain

N/A

Finding

Not Checked

43. Does the program identify which

N/A

Finding

Not Checked

44. Are the duties and responsibilities

N/A

Finding

Not Checked

45. Do procedures identify and isolate

N/A

Finding

Not Checked

46. Does the program require periodic

N/A

Finding

Not Checked

47. Is a method of distribution and

N/A

Finding

Not Checked

procedures for implementing
changes to the reliability program?

organizational elements are
responsible for approving
amendments to the reliability
program?
•

Is this a quorum approach?

for initiating program revision
clearly defined?

areas which will require TC
approval prior to implementation?

reviews be accomplished which
would validate the performance
standard in use is still realistic?

implementation of approved
revisions to the reliability program
included in the manual?

March 2001

Page 45

AOC-09 Reliability Monitoring Programs
included in the manual?

Procedures for Implementing Maintenance Control Changes:
48. Does the program describe

N/A

Finding

Not Checked

49. Is the documentation used to

N/A

Finding

Not Checked

50. Are substantiation reports

N/A

Finding

Not Checked

51. Are specific parameters identified

N/A

Finding

Not Checked

52. Are procedures provided which

N/A

Finding

Not Checked

53. Are procedures specified for

N/A

Finding

Not Checked

procedures which are used for
making changes to maintenance
controls?

effect changes in maintenance
program described?

justifying maintenance control
changes required / prepared /
produced by the organizational
elements responsible for such
changes?

which are to be used to determine
changes in maintenance control?

cover all maintenance program
activities controlled by the
reliability program?

changing items from “Hard Time”
to “On Condition” or “Condition
Monitoring?”

March 2001

Page 46

AOC-09 Reliability Monitoring Programs
Monitoring?”

54. Are procedures specified for

N/A

Finding

Not Checked

55. Are procedures included

N/A

Finding

Not Checked

56. Is a feedback process described

N/A

Finding

Not Checked

57. Has a procedure been established

N/A

Finding

Not Checked

58. Does the program include a

N/A

Finding

Not Checked

59. Are details of Airworthiness

N/A

Finding

Not Checked

making other changes from one
primary maintenance process to
another?

concerning maintenance interval
changes and the subsequent
action required should an
additional time increase be
pursued?

for influencing revision to
Operations Specifications if and
when required?

to ensure that any program
change / TBO adjustment, does
not conflict with a corrective action
process established by a previous
reliability analysis?

graphic display detailing major
system / component TBO
escalation process?

Directives or Service Bulletins
taken into consideration or
evaluated for applicability to the
program?

March 2001

Page 47

AOC-09 Reliability Monitoring Programs

Program Approval:
60. Are procedure describing approval

N/A

Finding

Not Checked

61. Does the manual contain a

N/A

Finding

Not Checked

62.

N/A

Finding

Not Checked

process clearly identified?

requirement to notify / advise the
TC Office responsible when
increases to time limitations or
other processes / changes
controlled by the program occur?

Ref.

Comments/Summary:

Items completed by:

March 2001

Date:

Page 48

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

Company:

File 5015Date:

AOC-10 Reserved

Reserved

March 2001

Page 49

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-11 Maintenance Planning
Note: As maintenance planning is procedural specific to the operator, a supplemental checklist may need to be developed from the
approved manual in support of the audit.

Is the individual responsible for the
program knowledgeable of the
procedures described in the
manual?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: CASS 726.12(1)

Is the method or process used to
monitor / schedule maintenance
activities / repetitive AD’s
(computer / status system / other)
being followed by the
organization?
•

Does this include
supplemental maintenance
items (such as STC’s added
after MS approval, floats &
skis etc., safety equipment)?

Ref: CAR 706.04(2)c) / CASS
726.08(1)(m)

Are the same method(s) used at
all locations and sub bases?

Ref: CASS 726.08(1)(m)

*Is the primary method for
controlling maintenance tasks
generated / tracked by computer?
•

If so is it a secure system,
(see technical records)?

Ref: CAR 103.04 / CAR 605.93(2)

Is the method used up-to-date and
current?

March 2001

Page 50

AOC-11 Maintenance Planning
Ref: CASS 726.08(1)(m)

*Is there operational or additional
equipment that is not addressed in
the maintenance schedule?
(sample)

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: Std 625.86

Is there evidence that maintenance
requirements have been missed or
actioned late?

Ref: CASS 726.08(1)(m)

Are there service bulletins that
were or should have been adopted
/ installed / integrated into the
maintenance program? (sample)

Ref: CASS 726.08(1)(m) / CAR
625.86(6)

Is the frequency and use of
tolerances planned or excessive?

Ref: Std. 625.86(8) / TP13094

10. Are maintenance releases made
to facilitate the use of the
tolerance prior to it’s use?

Ref: Std. 625.86(8)

11. Is aircraft operating information
(aircraft daily flight time / condition
/ status) relayed to the individual
making decisions on maintenance
requirements?
•

Is this in accordance with the
instruction / procedures
specified in the manual?

March 2001

Page 51

AOC-11 Maintenance Planning
specified in the manual?
•

Does this information include
a requirement for - defects,
MELs, special
inspections,hard landings,
lighting strikes, etc

Ref: CASS 726.08(1)(m)

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

16. Does the operator maintain current N/A

Finding

Not Checked

Finding

Not Checked

12. *For aircraft operating under MEL
authorities, how is repair interval
planned and actioned?

Ref: CASS 726.08(1)(m)

13. Is the liaison between the operator
and the maintenance contractor
effective?
•

Is there any evidence that the
communication process does
not work?

Ref: CAR 706.09(2)(a) / CASS
726.04(1)(g)

14. *Is the maintenance contractor
consulted in the defect deferral
process?

Ref: CASS 726.04(1)(g) / CASS
726.08(1)(v)

15. Are maintenance requirements
communicated to the AMO in
accordance with manual
requirements?

Ref: CASS 726.04(1)(g) / CASS
726.08(1)(v)

inspection sheets as identified in
the Maintenance Schedule?

Ref: CAR 605.86 / Approved
Maintenance Schedule (TP13094)

17. Do inspection sheets cover all

N/A

applicable areas of the aircraft as

March 2001

Page 52

AOC-11 Maintenance Planning
described in the program?
Move to MS Checklist !!

18. Are the appropriate forms and

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

information supplied to the
maintenance organization or are
they to be reproduced by the
AMO?
•

Is this in accordance with the
stated process?

Ref: CAR 605.86 / Approved
Maintenance Schedule (TP13094)

19. Did AMO personnel use the latest
check sheet (revision) during the
last few inspections?

Ref: CAR 605.86 / Approved
Maintenance Schedule (TP13094)

20. Where the operator writes or rewrites job / segmented / task
cards, does the operator follow the
process stated in the manual for
controlling revision of the cards?
•

Does the card contain a
reference link to the original
instructions?

Ref: Std. 625 Appendix D (3)(a)(vi)

21. For computer controlled
maintenance planning, is the
repeat interval self generated or is
this a manual input operation?
•

Is the process consistent with
the description in the manual?

•

Is there any evidence that
repeat interval maintenance
requirements have been
overlooked or entered
incorrectly?

Ref: CAR 706.08(1)(m) / CAR 605.86 /
Approved Maintenance Schedule
(TP13094)

22.

March 2001

Page 53

AOC-11 Maintenance Planning
Ref.

Comments/Summary:

Items completed by:

March 2001

Date:

Page 54

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-12 Defect Recording, Rectification, Deferral, and Control
Procedures
Recording
1.

Does the company record defects
in accordance with the procedures
specified in the manual?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: CASS 726.08(1)(o) / CAR
605.94(1)

Are defects recorded in the proper
record / log; are they identified
appropriately and handled in
accordance with stated
procedures?

Ref: CAR 706.05(a) / CAR 605.94(1)

Does this recording procedure
apply to defects found by flight
crew during normal operations?
•

Does the method indicated
conflict with regulatory
requirements?

Ref: CAR 706.05(a) / CAR 605.94(1)

Are defects found during
maintenance recorded in
accordance with procedures
stated by the operator or by the
maintenance contractor?

Ref:

*Supplemental worksheets used
for recording and actioning defects
discovered during maintenance
activities, are they the operator’s
or the AMO’s?
•

Is this according to manual
requirements?

Ref: CAR 706.05(a)

Is there evidence of defects not
being recorded:

March 2001

Page 55

AOC-12 Defect Recording, Rectification, Deferral, and Control
Procedures
•

by the flight crew?

•

while the aircraft is away from
base?

•

during maintenance?

Ref: CAR 605.94(1)

How does the company handle
self generated / recorded fault logs
(Built In Test Equipment)?

N/A

Finding

Not Checked

Ref: CASS 726.08(1)(o)

Deferral
8.

For aircraft that released under
MEL authority, complete MEL
Checklist …

N/A

How does the operator determine
a defects suitability for deferral?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

•

Not Checked

Are technical / regulatory
manuals and type certificate
information available /
consulted in the process?

Ref: CAR 605.06(a)

10. Are defects assessed against
mandatory or required operating
equipment limitations (also
includes Type Certificates Data
Sheets and basis of certification)?

Ref: CAR 605.09 / CAR 605.10 / CAR
605 General

11. *Are environmental factors and
operational role of the aircraft
considered in the defect’s
assessment?

Ref: CAR 602 Division II /CAR
605.06(b)

March 2001

Page 56

AOC-12 Defect Recording, Rectification, Deferral, and Control
Procedures
12. *Is the maintenance contractor

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

consulted in the deferral process?

Ref: CAR 706.08(1)(o)

13. Are deferrals entered in the
journey log or other recording
system in accordance with stated
procedures?

Ref: CAR 706.08(1)(o) / CAR 605.94(1)

14. Are procedures for placarding
deferred defects being followed?

Ref: CAR Std 625.08 CAR 605.10(2)(b)

15. Are personnel that defer
authorized?

Ref: CAR 605.10(2)(c) / CAR
706.08(1)(o)

Recurring Defect
16. Is there any evidence indicating
recurring defects are not being
addressed according to stated
procedures?

Ref: CAR 706.05(2) / CASS 726.05(1)

17. Is the operator’s stated procedure
effective in detecting the
reoccurrence of defects?
•

Does the defect system
highlight defects that recur to

March 2001

Page 57

AOC-12 Defect Recording, Rectification, Deferral, and Control
Procedures
the flight crew and
maintenance organization?

Ref: CAR 706.05(a) / CASS 726.05(1)

18. Does the operator’s criteria, for

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

classifying recurring defects, meet
regulatory requirements?

Ref: CASS 726.05(3)

Control
19. *For aircraft operating under MEL
authorities, how is repair interval
planned and actioned?

Ref: CASS 726.08(1)(m)

20. Troubleshooting, part removal.
Does the manual indicate how a
part removed for troubleshooting
purposes must be handled?
•

If so, does the company follow
procedures for storage, time
limits and maintenance
release requirements?

•

parts removed from another
aircraft for troubleshooting?

Ref: CASS 726.08(1)(r) / CAR 571.13 /
CAR 706.08(1)(m)

21.

Ref.

March 2001

Page 58

Comments/Summary:

Items completed by:

March 2001

Date:

Page 59

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-13 Airworthiness Directive, Service Bulletin
1.

Does the operator have all
Airworthiness Directives applicable
to their fleet?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: CASS 726.04(2) / Std. AWM 593
Appendix B (2)(a)

Does the operator ensure timely
action of Airworthiness Directives?

Ref: CASS 726.08(1)(m) / CASS
726.07(4)

Are the details, of maintenance
actions used during the
accomplishment of Airworthiness
Directives, recorded in the
appropriate technical record?
•

For Service Bulletins?

Ref: CAR 605.94(1) / Std. AWM 571.03 /
Std. AWM 571.10(4) / Std. 625
Appendix H (1)(b)

Does the operator have direct
access to Service Bulletin and
other technical information
applicable to their fleet?
•

If access is by way of a
contract, is the access
adequate? (sample, have
operator demonstrate)

Ref: CASS 726.07(4)

*Is there evidence that the operator
has reviewed and evaluated
Service Bulletins and other
technical information for
applicability to their fleet?
•

Is there evidence of a
maintenance specialist being
involved in the decision
process?

Ref: CASS 726.07(4) / ANB055

March 2001

Page 60

AOC-13 Airworthiness Directive, Service Bulletin
6.

Is the implementation of AD / SB
or other technical information
actioned directly from the
manufacturers technical
information or is the process re
written into task cards or action
sheets?
•

N/A

Finding

Not Checked

N/A

Finding

Not Checked

If re written, is there a control
process or review mechanism
in place which ensures the
accuracy of the information?

Ref: Std. 625 Appendix D (3)(vi)

Ref.

Comments/Summary:

Items completed by:

March 2001

Date:

Page 61

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-14 ETOPS - Extended Range Operations
1.

Is the individual responsible for the
program knowledgeable of the
procedures described in the
manual?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref:

Is propulsion system reliability
data forwarded to Transport
Canada on a monthly basis?

Ref: TP 6327 4.9.1

Is the engine and APU oil
consumption being monitored as
described in the manual?

Ref: TP 6327 4.4

Does the curriculum for the
ETOPS training consider all
factors and consideration of the
program?

Ref: TP 6327 4.10

Have personnel that certify ETOPS
departure checks been trained and
authorized? (sample)

Ref: TP 6327 4.10

Parts / components may be
sensitive to ETOPS requirements;
does the operator have a program
to control modification status of
individual components?

Ref: TP 6327 4.2.1

March 2001

Page 62

AOC-14 ETOPS - Extended Range Operations
7.

Do part pooling activities consider
ETOPS CMP requirements?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: TP 6327 4.11

Does the aircraft configuration and
modification status conform to the
requirements specified in the CMP
document? (sample, component
changes)
Ref:

Is there any evidence to suggest
that the operator has conducted a
verification process after engine
shutdown or primary system
failure or critical maintenance
activities? (sample)

Ref: TP 6327 4.6

10. Does the operator continue to
input unscheduled / scheduled
engine removal data into the
ETOPS program?

Ref: TP 6327 4.9.2

11. Are thrust reductions due to
abnormal causes logged and
tracked for program input?

Ref:

12. Does the operator adhere to the
approved reliability program and
are ETOPS sensitive items
covered by the program, i.e.
propulsion, systems, structure?

Ref:

March 2001

Page 63

AOC-14 ETOPS - Extended Range Operations
13. Does the operator continue to

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

collect and advise TC of data
relevant to the health of the
approved ETOPS program as
defined in the approved document
or MCM?

Ref: TP 6327 4.7.1

14. Does the operator adhere to
maintenance procedures and
tasks specified in the manual,
maintenance schedule or
operator’s ETOPS control
document?

Ref: TP 6327 4.2

15. Are ETOPS aircraft being
maintained in conformance with
the manufacturer’s ETOPS type
configuration?

Ref: TP 6327 4.2

16. Is the ETOPS program now in use
in line with the program approved
by TC?

Ref:

17. Is the operator incorporating
changes required by configuration
document amendments?

Ref: TP 6327 4.2.1

18. Is the operator reviewing and
modifying the ETOPS program to
reflect control document
amendments in a timely manner?

March 2001

Page 64

AOC-14 ETOPS - Extended Range Operations
Ref:

19. Is the operator following the

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

ETOPS control document or
program as outlined in the
manual?

Ref:

20. *Does the operator release aircraft
participating in the ETOPS
program in accordance with the
approved MEL document?

Ref: TP 6327 3.4.2

21. Does the operator adhere to the
enhanced training, approved in the
manual or operator’s ETOPS
control document?

Ref: TP 6327 4.10

22. Is there any evidence of the
operator dispatching aircraft
(ETOPS qualified) after a power
unit or primary failure without
reference to the approved MEL?

Ref:

23.

Ref.

Comments/Summary:

March 2001

Page 65

Items completed by:

March 2001

Date:

Page 66

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-15 Minimum Equipment List - MEL, OMEL, GMEL
1.

Is the MEL TC Civil Aviation
approved?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: CAR 605.07(3) / CAR

704.07(2)(d) / CAR 705.07(2)(e)

Does the operator have a MEL
training program?
•

Does the program include
training of contract
maintenance personnel?

Ref: TP9155 - 3.16

Is a copy of the approved MEL
carried on board the aircraft?
(sample)

Ref: CAR 605.09(1)(b)

Is the on-board copy at the
corrective revision? (sample)

Ref: CAR 605.09(1)(b)

Are MEL numbers entered in the
journey log for deferred MEL
items?

Ref: TP9155 Appendix R1.3

Are only authorized personnel
releasing or dispatching aircraft
with inoperative items?

Ref: TP9155 Appendix R1.3 / R1.4

March 2001

Page 67

AOC-15 Minimum Equipment List - MEL, OMEL, GMEL
7.

Are appropriate maintenance
instructions carried on board the
aircraft to facilitate conformance to
the MEL?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: TP9155

Are aircraft with multiple deferred
MEL items operated for extended
periods through maintenance
bases and terminating airports?

Ref: TP9155

*For aircraft that released under
MEL authority, are they done so in
accordance with the correct
procedure?
•

placarding

•

authorized person

•

category

•

time limits

Ref: CAR 605.09

10. Does the operator implement
revisions to their MEL within a
reasonable time after the release
of a revision to the Master MEL?

Ref: TP9155

11. *Does the company have MEL self
extension authority?
•

Are MEL self extensions
coordinated between
operations and maintenance?

Ref:

12. Is there any evidence to suggest
that this privilege is being abused,
i.e. excessive or repetitive
extensions for the same item; late
or untimely actioning of the

March 2001

Page 68

AOC-15 Minimum Equipment List - MEL, OMEL, GMEL
defect?

Ref:

13. Is there evidence of notification

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

being sent to Transport Canada
when MEL self extensions are
granted?

Ref:

14. Does the organization follow the
policies and procedures for
conformance to the MEL as
described in the manual?

Ref:

15. *Does the operator release aircraft
participating in the ETOPS
program in accordance with the
approved MEL document?

Ref: TP 6327 3.4.2

16. *Have individual aircraft MELs
been reviewed / amended to reflect
the additional maintenance
procedures necessary for the
ETOPS operation?

Ref: TP 6327 3.4.2 a)

17. *Does the ETOPS departure
check cover items such as
maintenance sensitive items, MEL
deferral review, deferred item
review, system verification, log
book review?

Ref: TP 6327 4.2.1 c)

18. How is aircraft configuration
management (CMP) integrated /
factored / coordinated into the
ETOPS and MEL processes?

March 2001

Page 69

AOC-15 Minimum Equipment List - MEL, OMEL, GMEL

Ref:

N/A

19.

Finding

Not Checked

Ref.

Comments/Summary:

Items completed by:

March 2001

Date:

Page 70

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-16 All Weather Operations - Category II, III
1.

Does the operator have All
Weather Operations (AWO)
approval to Category II - III limits?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: TP 1490

Does the operator have an
approved maintenance program in
support of the AWO?

Ref: TP 1490

Are aircraft down graded / returned
to Category II - III status in
accordance with approved
procedures?

Ref: TP 1490

Are the equipment and systems
required for an AWO maintained in
accordance with the approved
maintenance schedule?

Ref: TP 1490

Are modifications to Category II III equipment and systems
approved in accordance with
Chapter 513 of the Airworthiness
Manual?

Ref: TP 1490

Does the operator maintain a
current list of personnel authorized
to certify the company aircraft to
Category II - III?
•

Is the list available to the
person responsible for
dispatching the aircraft?

Ref: TP 1490

March 2001

Page 71

AOC-16 All Weather Operations - Category II, III
7.

Have Category II - III certified
maintenance personnel received
initial and recurrent training?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: TP 1490

Does the operator utilize contract
maintenance?
•

If so, can it be verified that the
contracting maintenance
organization is approved by TC
Civil Aviation to properly
maintain the Category II - III
systems?

Ref: TP 1490

If a foreign maintenance
organization is used, does it meet
the minimum requirements for
approval to properly maintain the
Category II - III systems?

Ref: TP 1490

10. Are defects which effect AW
Operations rectified in a timely
manner?

Ref: TP 1490

11. Is there any evidence to suggest
that aircraft are operated to limits
which do not meet configuration
requirements?

Ref: TP 1490

12.

Ref.

March 2001

Page 72

Comments/Summary:

Items completed by:

March 2001

Date:

Page 73

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-17 Technical Dispatch Procedures
1.

Are maintenance entries attesting
to serviceability and continuation
of safe operation made each time
a tolerance is used?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: Std. 625.86(8)

Have authorized personnel issued
the tolerance in accordance with
the manual requirements?

Ref: CASS 726.08(1) / CASS 726.06(1)

Is there any evidence to suggest
that Airworthiness Directives are
also given the tolerance?

Ref: Std 625.86(8) / CAR 605.84(10)(b)

Does tolerance use conflict with
the requirements outlined in the
respective maintenance
schedules?

Ref: CAR Std 625.86 Appendix C

Is there any evidence to suggest
that the pilot-in-command is given
adequate notification of the next
scheduled maintenance activity?
(particular attention to operations
from remote locations)

Ref: CASS 726.06(2)

Do the procedures ensure that
aircraft are not operated in an
unairworthy condition?

Ref: CASS 726.08(1)(q)

March 2001

Page 74

AOC-17 Technical Dispatch Procedures
7.

How is the PRM advised of the
status while aircraft are away from
base?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: CAR 706.06(1)(a) / CASS 726.06(2)

*Are environmental factors and
operational role of the aircraft
considered in the dispatch of an
aircraft with a defect?

Ref: CAR 602 Division II

Is the procedure followed for
returning the aircraft to service
when aircraft become
unserviceable away from base?

Ref: CASS 726.08(1)(q)

10. Are procedures followed for
transmitting maintenance
information to aircraft operating
away from the base?

Ref: CASS 726.08(1)(q)

11. Is deferred maintenance taken into
consideration when dispatching
aircraft?

Ref: CAR 706.05(d)

12. For aircraft that have additional
(dual) flight authorities, are
procedures followed for invoking
the applicable flight authority?

Ref: CAR 706.06(2) / CASS 726.08(1)(q)
/ CAR 507.08

13. *For companies that have self
flight permit authority issuance

March 2001

Page 75

AOC-17 Technical Dispatch Procedures
flight permit authority issuance
privileges, are procedures followed
for invoking or issuing the flight
permit?
•

Check Company Operations
Manual for complimentary
procedures?

Ref: CAR 706.06(2) / CASS 726.08(1)(q)
/ CAR 507.08 / CAR 507.04(4) AWM 505
Appendix F

N/A

Finding

Not Checked

N/A

Finding

Not Checked

16. For aircraft operated under ETOPS N/A

Finding

Not Checked

Finding

Not Checked

14. *Does the fleet weight and balance
control program for dispatching
aircraft meet requirements?
•

Is the pilot-in-command
always aware of the aircraft’s
operating weight and
configuration?

Ref: CAR 706.06(3) Note: 2000-12-14
Fleet W&B presently undefined in
the CARs

15. Are maintenance entries regarding
aircraft weight and balance status
recorded in the journey log?

Ref: CAR 605.94(1) / CAR Std 571
Appendix C

or All Weather Operation, are the
operations and technical dispatch
in accordance with stated
procedures. (refer to separate
checklists)

Ref: TP 6327

N/A

17.

Ref.

March 2001

Page 76

Comments/Summary:

Items completed by:

March 2001

Date:

Page 77

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-18 Flight Authorities - Test / Ferry
1.

*Does the technical dispatch
system flag to the pilot-incommand when test flight
requirements are to be used?
•

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Are operations and
maintenance required to
communicate with each
other?

Ref:

For maintenance test flights, is the
final certification of “satisfactory
flight” made by the pilot in
command?
•

Is there any evidence to
suggest passengers may have
carried on board during the
test flight?

Ref: CAR 571.10(4) / Std. 571.10(4)
Table Item F / CAR 605.85(2) & (3)

*For aircraft that have additional
(dual) flight authorities are
procedures followed for invoking
the applicable flight authority?

Ref: CAR 507.08(1)&(3), CAR 571.06(3)
/ CAR706.06(2) / CASS 726.08(1)(q)

Are flight and maintenance crews
familiar with "away from base"
ferry-flight procedures as
described in the manual?

Ref:

Does the operator follow the
procedures described in the
manual when exercising ferry-flight
authorization?

Ref:

Where self flight permit
authorization is given, when used
has the company followed

March 2001

Page 78

AOC-18 Flight Authorities - Test / Ferry
has the company followed
procedures and have the required
company authorizations been
obtained?

Ref:

Is the proper (company) form being
used? Does the F/P form become
part of the permanent record?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref:

Is there any evidence of misuse or
aircraft positioning that may have
taken place under flight permit
authority?
•

Do the conditions specified
seem reasonable or
complete?

Ref:

Are ferry flights being reported to
the TC Civil Aviation as described
in the manual?

Ref:

10.
Ref.

Comments/Summary:

March 2001

Page 79

Items completed by:

March 2001

Date:

Page 80

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-19 Maintenance Arrangements
1.

Does the manual state a policy for
initiating or governing maintenance
contracts?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: CAR 726.08(v)

Does the manual specify criteria
which must be identified or
included in the maintenance
contract?
•

Does it include a description
of contract administration and
the scope of work?

•

If the manual does not contain
specific procedures, are
maintenance contracts to be
individually approved by TC?

Ref: CASS 726.09 Info note.

How is the provision of emergency
maintenance services addressed?
•

Does the manual specify
procedures for obtaining these
services?

•

If so, is the process followed?

Ref: CASS 726.09(1) / CASS 726.09
Info note.

Is a communication procedure
included in the arrangement to
advise maintenance contractors of
planned or unscheduled
maintenance requirements?
•

Does the procedure identify
responsibilities of the
maintenance coordinator?

•

*Does this include how AD
requirements are to be
communicated between the
parties?

Ref: CAR 726.08(v)

Is direction included specifying
which maintenance instructions

March 2001

Page 81

AOC-19 Maintenance Arrangements
which maintenance instructions
are to be used by the contractor
when performing maintenance?
•

Does the process include the
provision / use of forms and for
providing copies of the
appropriate maintenance
schedules?

Ref: CAR 726.08(v)

Are all contracts entered into,
identified in the manual?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: CAR 706.08(v)

*Does the contract permit operator
evaluation (evaluation program) of
the contracted organization?

Ref: CAR 726.08(v)

For individual contracts,
•

Are all parties' responsibilities
clearly defined in the manual
and the contract?

•

Does the company follow the
procedures for transmitting
records between parties as
established in the manual?

•

Are requirements for
maintenance releases
specified, which documents
and what entries in which
technical record?

•

Is a requirement for contractor
feedback specified in the
maintenance arrangement, i.e.
problems, SDR information,
evaluation program, …?

•

Does it include providing
feedback information in
support approved reliability

March 2001

Page 82

AOC-19 Maintenance Arrangements
program where required?

Ref: CAR 726.08(v)

Where the work is performed
outside of Canada, has the person
been approved by a manual
approved under the Foreign States’
requirements?
•

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Is a “maintenance
specification” required for work
that is routinely carried out in
a Foreign State?

Ref: CAR 571.11(3) / CASS 726.09(2)

10. Are both parties in possession of
contract-substantiating documents
for reliability programs and
MPM/MCM?

Ref: CAR 726.08(v)

11. Does the contractor have the
facilities, capability and the
excess capacity to perform the
additional work?

Ref: CAR 726.08(v)

12. Is the contractor approved to
operate and maintain the same
type of aircraft as the operator?
•

If the operator utilizes the
contractor’s maintenance
information / systems, has
compatibility been established
between the operator's and the
contractor's aircraft?

•

Does the maintenance
program address equipment
unique to the operator?

•

Have inspections intervals,
cycle / calendar time and
other variances been adjusted
to suit the operator?

March 2001

Page 83

AOC-19 Maintenance Arrangements
Ref: CAR 726.08(v)

13. Have the applicability and authority N/A

Finding

Not Checked

N/A

Finding

Not Checked

15. Does the contractor subcontract to N/A

Finding

Not Checked

Finding

Not Checked

of the publications been delineated
in the contract?
•

Has the operator adopted any
contract facility processes,
i.e. repair methods and/or
techniques?

Ref: CAR 726.08(v)

14. Does the contract state the
responsibilities and involvement of
both parties in all or part of the
reliability program?
•

Is the operators fleet
combined with the contractors
aircraft for reliability and
statistical purposes?

•

Do the aircraft operate in
similar environments?

Ref: CAR 726.08(v)

a third party any part of the work?
•

Where actioned, does the
main contract identify the
contracting responsibilities
between the operator and the
first AMO?

•

Have all phases of the
subcontractor's arrangements
been investigated using the
same procedures as for the
main contractor?

Ref: CAR 726.08(v)

16. Is the contract significant enough

N/A

to warrant Transport Canada
review?

Ref: CAR 726.08(v)

March 2001

Page 84

AOC-19 Maintenance Arrangements
17. Have all phases of aircraft

N/A

Finding

Not Checked

N/A

Finding

Not Checked

maintenance (e.g. heavy and light
engine maintenance / structural
maintenance) been established?

Ref: CAR 726.08(v)

18.

Ref.

Comments/Summary:

Items completed by:

March 2001

Date:

Page 85

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-20 Training Program
1.

Does the operator state a policy
with respect to training for those
individuals required to action
functions of the organization?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: CAR 706.12

Does the operator’s manual
contain a description of training
requirements with respect to other
duties carried out CAR 706
requirements? (note: this statement is
broadly applied, training may be required
for technical dispatch, weight and
balance, etc.)

•

Has training covering
regulations and standards
pertinent to the activity or
function, been carried out?

Ref: CAR 706.12 / Std. 706.12

Has training for critical or
independent maintenance tasks
been provided to those individuals
who will exercise the privilege?

Ref: CAR 706.13)(b)

*Are training records for
Elementary Work and Servicing
available?

Ref:

Is training conducted according to
the training cycle specified in the
approved manual or is it driven by
the results of the evaluation
program?

Ref: Std. 726.12(5) / Std. 726.12(2)(c)

Does the manual specify a update
training cycle (3 years) or is it

March 2001

Page 86

AOC-20 Training Program
training cycle (3 years) or is it
driven by the results of the
evaluation program?

Ref: Std. 726.12(5)

Is there evidence of update training
that has been carried out?
•

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Was it conducted as a result
of regulatory or operator
program changes?

Ref: Std. 726.12 / Std. 726.12 (2)(c)

Is there evidence of training that is
/ was a direct result of a finding
made in conjunction with the
evaluation program?
•

Is there training that should
have transpired as a result of
a finding made under this
program?

Ref: Std. 726.12 (2)(c)

The Commercial Air Service
Standard permits certain elements
of the training program to be
administered under an AMO’s
MPM.
•

If so, does the MCM must
make reference to items in the
contained in the MPM?

Ref: Std. 726.12(6)

10.

Ref.

Comments/Summary:

March 2001

Page 87

Items completed by:

March 2001

Date:

Page 88

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-21 Personnel Records
1.

Do personnel records consist of
the items described in the manual
and are they being maintained?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: Std. 726.08(t)

Are there records in use which are
not described in the manual?

Ref:

Does the operator keep records of
training provided for two years
since the last entry?

Ref: CAR 706.13(1)

Is a record provided to the person
who has received the authorization
to accomplish the function?

Ref: CAR 706.13(2)

Do the personnel records for
management assigned personnel
contain their “qualifications”?

Ref: CAR 706.13(1)(a)

Are any management functions
sub delegated?
•

If so, is there a record of the
individuals qualifications
available?

Ref: CAR706.13(1)(a)

*Is there a list of personnel
indicating their qualifications and

March 2001

Page 89

AOC-21 Personnel Records
indicating their qualifications and
authorizations?

Ref:

N/A

Finding

Not Checked

Ref.

Comments/Summary:

Items completed by:

March 2001

Date:

Page 90

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-22 De-Icing Procedures
Note: check with C&BA de-icing requirements may be covered under the company’s COM.

Does the manual have a policy
statement regarding de-icing
activities?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref:

Does the operator have it’s own
de-icing capabilities or is this
function contracted?
•

Does this include de-icing
activities at any of the line
stations?

Ref:

Does the manual specify how deicing will be conducted by the
contractor?
•

Where a de-icing contractor is
utilized, is the requirement for
inspecting the contractor and
equipment specified in the
manual?

Ref:

Are personnel conducting the deicing operation trained and
knowledgeable with de-icing
procedures?

Ref:

Is a record of training held by the
operator?

Ref:

Does the manual specify the type
of fluids to be used?

March 2001

Page 91

AOC-22 De-Icing Procedures
of fluids to be used?
•

Are these fluids types
considered for maintenance
problems?

Ref:

Is there a requirement to identify
container of de-icing fluids?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref:

Ref.

Comments/Summary:

Items completed by:

March 2001

Date:

Page 92

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-23 Elementary Work, Servicing
1.

Does the company use
procedures other than
manufacturers stated in the
performance of Elementary Work
or Servicing?
•

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Are these procedures
specified in the manual?

Ref: Std. 726.08(1)(j)

Are authorization records for
elementary work and servicing
available and current?
•

Does the company follow the
training process as described
in the manual?

•

Are the authorizations
supported by an available
training record?

Ref: CAR 706.04(1)(f) / CAR 706.10 /
CAR 706.13(b)

Do any of the authorized tasks
conflict with Appendix A, Subpart
625?

Ref: Std. 726.10

Do authorizations include the
performance of certain AD
requirements?
•

If so, has the training
remained up to date with
revisions to the AD, if issued?

Ref:

Is the system of control for
Elementary Work and Servicing
adequate?

Ref: CAR 706.11 / Std. 726.08(1)(j)

Does the company follow
procedures for the recording of

March 2001

Page 93

AOC-23 Elementary Work, Servicing
procedures for the recording of
Elementary Work and Servicing?

Ref: Std. 726.08(1)(k)

For flight crew members that
request contract servicing, have
they been trained in the proper
methods and techniques
themselves?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref:

Are the necessary tools and
equipment for elementary work
and servicing available?

Ref: CAR 706.04(2)(d)

Does the company have facilities
adequate for the performance of
maintenance and servicing?

Ref:

10.

Ref.

Comments/Summary:

March 2001

Page 94

Items completed by:

March 2001

Date:

Page 95

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

Company:

File 5015Date:

AOC-24 Reserved

Reserved

March 2001

Page 96

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-25 Servicing - Fueling, De-fueling & Lubrication, Oxygen
1.

Does the company follow stated
procedures for fuel handling and
controlling?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: Std. 706.08(1)(r)

Is the fuel regularly monitored and
tested for quality?

Ref:

What standard is used for the
companies in support of their fuel
handling?
•

Are their practices in
conformance with the
standard?

Ref:

Are there records for inspection of
the fueling facility?
•

For each base or fueling
facility?

Ref:

Drum fueling; is the method used
to filter the fuel as described in the
manual?

Ref:

Is there a time limit for storage of
fuel in being respected as
described in the manual?

Ref:

March 2001

Page 97

AOC-25 Servicing - Fueling, De-fueling & Lubrication, Oxygen
7.

Is the condition of the fueling
facility, i.e., hoses (bonded),
nozzle caps, filters, grounding
cables and fire extinguishers being
monitored?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref:

Is the fueling / defueling equipment
properly identified and maintained?

Ref:

*Are the aircraft refueling points
properly identified and placarded?

Ref:

10. *Is the training program for
personnel operating fueling /
defueling equipment followed as
described in the MCM?

Ref:

11.

Ref.

Comments/Summary:

March 2001

Page 98

Items completed by:

March 2001

Date:

Page 99

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-26 Control of Parts, Parts Pooling
1.

Are parts and materials owned or
used by the company acquired
and stored per the procedures
described in the manual?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref:

Is the individual responsible for the
control of parts / material
knowledgeable about the
procedures described in the
manual?

Ref:

Does the company use a
quarantine storage system?
•

Are there procedures stated
for limited access and
control?

•

Is it segregated, locked?

Ref:

Does the quarantine store contain
unserviceable parts, components,
material and equipment?
•

Are these parts being
handling according to
procedures?

•

Are these items properly
identified and held in
temporary transit status?

Ref:

Does the company’s system
ensure that there are no
unserviceable, unidentified or
untagged parts in bonded stores?

Ref:

Is there a stated policy and
requirement for the acquisition of

March 2001

Page 100

AOC-26 Control of Parts, Parts Pooling
requirement for the acquisition of
parts and materials used during
the performance of elementary
work and servicing?

Ref: Std. 706.08(1)(r)

Are shelf-lifed items controlled as
described in the MPM/MCM?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref:

Are flammable fluids and materials
stored in fireproof cabinets in a
separate area?

Ref:

Are material batches numbered as
described in the MPM/MCM?

Ref:

10. Are scrap items mutilated as
described in the MPM/MCM?

Ref:

11. Does the acquisition procedure
involve parts pooling agreements
with other operators?
•

If parts pooling is used, are
limits on their use, and
certification requirements
specified in the manual /
contract?

•

Is traceability back to the

March 2001

Page 101

AOC-26 Control of Parts, Parts Pooling
original certification available?

Ref: Std. 706.08(1)(r)

N/A

12.

Finding

Not Checked

Ref.

Comments/Summary:

Items completed by:

March 2001

Date:

Page 102

CAR 704 / 705 Aircraft Operator Requirements (CAR 706)

File 5015Date:

Company:

AOC-27 Service Difficulty Reporting SDR
1.

Are other personnel
knowledgeable about the
procedures to be followed?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: CAR 706.14 / Std: 726.08(1)(p) /
Std 591.01

Do company personnel have a
clear understanding of what a
service difficulty is?

Ref: CAR 706.14 / Std: 726.08(1)(p) /
Std 591.01

Does the Operator submit service
difficulty reports (SDRs) as
described in the manual?
•

each time the same or a
similar defect is encountered?

Ref: Std. 726.14 / Std 591.01

Sample defect entries /
maintenance worksheets, are
service difficulties being reported?
•

Is there evidence that the
operator is not filing Service
Difficulty Reports?

Ref: Std. 726.14 / Std 591.01

Does the Operator report
unapproved parts via the SDR
system?

Ref: Std 591.01 Appendix D

Are the reports forwarded within
the time frames established in the
manual?

March 2001

Page 103

AOC-27 Service Difficulty Reporting SDR
Ref: Std. 591.01

Are SDR records maintained as
described in the manual?

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

N/A

Finding

Not Checked

Ref: Std. 591.01

Is the operator’s responsibility for
the SDRs, which are discovered
by the maintenance contractor,
covered in the manual or specified
in the maintenance contract?
•

Are these requirements met?

Ref: Std. 726.14 / Std. 591.01

Are all data sources feeding the
SDR system functioning as
described in the manual?

Ref: Std. 726.14 / Std. 591.01

10.

Ref.

Comments/Summary:

March 2001

Page 104

Items completed by:

March 2001

Date:

Page 105

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