Sonic Alert Car Air Operator 704 Users Manual 0
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2015-02-02
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March 2001 Page 1
Part 1
CAR 704 / 705 Air Operator
Maintenance Requirements Checklists
Table of Contents (March 2001)
AOC-01 Previous Transport Canada Audit.................................................................. 3
AOC-02 Maintenance Control Manual........................................................................... 5
AOC-03 Person Responsible for Maintenance..........................................................13
AOC-04 Evaluation Program........................................................................................15
AOC-05 Technical / Regulatory Publications..............................................................19
AOC-06 Technical Records..........................................................................................22
AOC-07 Weight & Balance...........................................................................................26
AOC-08 Maintenance Development Program (MPD)...............................................29
AOC-09 Reliability Monitoring Programs....................................................................38
AOC-10 Reserved.........................................................................................................49
AOC-11 Maintenance Planning....................................................................................50
AOC-12 Defect Recording, Rectification, Deferral, and Control Procedures.........55
AOC-13 Airworthiness Directive, Service Bulletin.....................................................60
AOC-14 ETOPS - Extended Range Operations ........................................................62
AOC-15 Minimum Equipment List - MEL, OMEL, GMEL .........................................67
AOC-16 All Weather Operations - Category II, III........................................................71
AOC-17 Technical Dispatch Procedures....................................................................74
AOC-18 Flight Authorities - Test / Ferry......................................................................78
AOC-19 Maintenance Arrangements ..........................................................................81
AOC-20 Training Program............................................................................................86
AOC-21 Personnel Records.........................................................................................89
AOC-22 De-Icing Procedures ......................................................................................91
AOC-23 Elementary Work, Servicing ..........................................................................93
AOC-24 Reserved.........................................................................................................96
AOC-25 Servicing - Fueling, De-fueling & Lubrication, Oxygen...............................97
AOC-26 Control of Parts, Parts Pooling....................................................................100
AOC-27 Service Difficulty Reporting SDR................................................................103
March 2001 Page 2
Intentionally Blank
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 3
AOC-01 Previous Transport Canada Audit
1. What was the purpose and date of
the previous audit?
N/A OK Finding Not Checked
2. Were there a significant number of
Audit Findings?
• What conclusions were drawn
from the audit?
N/A OK Finding Not Checked
3. Was the audit follow-up
completed?
• List any outstanding audit
findings respecting the
previous audit?
N/A OK Finding Not Checked
4. Since the last audit, are there
indications of high managerial staff
turnover?
N/A OK Finding Not Checked
5. Is there any indications of high
staff, flight crew or maintenance
personnel turnover?
N/A OK Finding Not Checked
6. Have there been any changes in
the company's scope, size,
aircraft, type of service since the
previous audit?
N/A OK Finding Not Checked
March 2001 Page 4
AOC-01 Previous Transport Canada Audit
7. Have there been any additional
Operations Specifications or a
change to the Maintenance Scope
of Approval / Authorized since the
previous audit?
N/A OK Finding Not Checked
8.
Ref.
N/A OK Finding Not Checked
Comments/Summary:
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 5
AOC-02 Maintenance Control Manual
Maintenance Control - Administrative
1. Does the manual have a table of
contents?
Ref: CASS 726.08(1)(a)
N/A OK Finding Not Checked
2. Does the manual reflect the
business or trade name?
Ref: CASS 726.08(1)(b)
N/A OK Finding Not Checked
3. Does the company have a fixed
place of business?
Ref: CAR 706.04(2)(a)
N/A OK Finding Not Checked
4. Does the manual have a
description of the
• organization and size?
• state the geographic location
and sub base facilities?
• state the type and number of
aircraft operated?
• the nature and operation?
Ref: CASS 726.08(1)(c)
N/A OK Finding Not Checked
5. Does the statement reflect
approvals listed on the Operations
Certificates / Limitations?
Ref: CASS 726.08(1)(c)
N/A OK Finding Not Checked
6. Is there a signed statement (by
the certificate holder) indicating
that the manual is their means of
complying with the Canadian
N/A OK Finding Not Checked
March 2001 Page 6
AOC-02 Maintenance Control Manual
Aviation Regulations?
• Is there a listing of the
incorporated documents?
• Is the list covered by the
certification statement made
by the certificated holder?
Note: there’s no compelling
regulation for the AOC to change
certification if the certificate holder
position changes
Ref: CASS 726.08(1)(d)
7. Has each Incorporated by
Reference Document been
“certified” by the PRM or person
responsible for that management
function as the Air Operator’s
means of compliance with the
CARs?
Ref: CASS 726.08(2)(d)
N/A OK Finding Not Checked
8. Does the manual describe an
amendment procedure?
Ref: CASS 726.08(1)(e)
N/A OK Finding Not Checked
9. Does the manual describe the
page identification process?
Ref: CASS 726.08(1)(f)
N/A OK Finding Not Checked
10. Is there an LEP and is it approved
by Transport Canada?
Ref: CASS 726.08(1)(f)
N/A OK Finding Not Checked
11. Do the pages contained in the
manual match those listed in the
LEP?
N/A OK Finding Not Checked
March 2001 Page 7
AOC-02 Maintenance Control Manual
Ref: CASS 726.08(1)(f)
12. Does the manual specify
distribution procedures and the
identity of manual holders /
locations?
Ref: CASS 726.08(1)(g)
N/A OK Finding Not Checked
13. Is the amendment procedure
followed?
Ref: CASS 726.08(1)(e)
N/A OK Finding Not Checked
14. Are manuals up to date?
Ref: CASS 726.08(1)(e)
N/A OK Finding Not Checked
15. Are distribution procedures
followed?
Ref: CASS 726.08(1)(e)
N/A OK Finding Not Checked
16. Are manuals physically located at
the designated site or with the
specified person?
Ref: CASS 726.08(1)(e)
N/A OK Finding Not Checked
17. Complete separate PRM
Checklist ….
N/A Not Checked
18. Does the manual contain a chart
depicting the organizational
N/A OK Finding Not Checked
March 2001 Page 8
AOC-02 Maintenance Control Manual
responsibilities?
• If not, is one required for
clarity?
Ref: CASS 726.08(1)(h)(iii)
19. Does the manual state the
communication equipment to be
used in the conduct of the type of
business intended?
• Is it adequate?
Ref: CASS 726.04(2)(b)
N/A OK Finding Not Checked
20. Are they able to contact the
aircraft / crew when away from the
main base or remotely operated?
Ref: CASS 726.06(2)
N/A OK Finding Not Checked
21. How is updating of the control
manual actioned or the need
generated?
Ref: CASS 726.04(1)(h)
N/A OK Finding Not Checked
22. Does the company have facilities
adequate for the control of
maintenance, elementary work
and servicing?
Ref: CAR 706.04 / CASS 726.04(2)(a)
N/A OK Finding Not Checked
23. Complete separate Evaluation
Program Checklist ….
N/A Not Checked
Maintenance Control - Operational
24. Is there sufficient number of
personnel to control all of the
required maintenance, scheduling,
elementary work, servicing?
Ref: CASS 726.04(1)(b)
N/A OK Finding Not Checked
March 2001 Page 9
AOC-02 Maintenance Control Manual
25. Complete separate Technical,
Regulatory Publication
Checklist …
N/A Not Checked
26. Complete separate Technical
Records Checklist …
N/A Not Checked
27. Complete separate Weight &
Balance Checklist …
N/A Not Checked
28. Does the manual specify how
maintenance actions are to be
recorded?
Ref: CAR 726.08(1)(k)
N/A OK Finding Not Checked
29. Complete separate
Maintenance Development
Checklist …
N/A Not Checked
30. Complete separate Reliability
Monitoring Checklist …
N/A Not Checked
31. Complete separate Corrosion
Control & Aging Aircraft
Checklist …
N/A Not Checked
32. Is there a person identified that is
responsible for developing a
maintenance schedule?
Ref: CASS 726.04(1)(a)
N/A OK Finding Not Checked
33. Does the manual identify the
maintenance schedules
appropriate to the type of
equipment / aircraft operated by
the company?
• Have any maintenance
schedules been omitted?
Ref: CASS 726.08(1)(l)
N/A OK Finding Not Checked
34. Does the manual indicate a
procedure for adding additional
aircraft to the operating certificate?
• If so, do they follow the
procedure?
N/A OK Finding Not Checked
March 2001 Page 10
AOC-02 Maintenance Control Manual
procedure?
Ref:
35. Complete separate
Maintenance Planning
Checklist …
N/A Not Checked
36. Complete separate Defect
Control Checklist …
N/A Not Checked
37. Complete separate
Airworthiness Directive /
Service Bulletin Checklist …
N/A Not Checked
38. Complete separate instructions,
job cards …
N/A Not Checked
39. Complete separate Technical
Dispatch Checklist …
N/A Not Checked
40. Complete separate MEL / GMEL
/ OMEL Checklist …
N/A Not Checked
41. Complete separate EROPS
Checklist …
N/A Not Checked
42. Complete separate CAT II
Checklist …
N/A Not Checked
43. Complete separate Flight
Authority - Test - Ferry Flight
Checklist ….
N/A Not Checked
44. Complete separate
Maintenance Arrangements
Checklist ….
N/A Not Checked
45. Complete separate Training
Program Checklist ….
N/A Not Checked
46. Complete separate Personnel
Records Checklist ….
N/A Not Checked
47. Complete separate Elementary
Work / Servicing Checklist ….
N/A Not Checked
48. Complete separate Ramp
Procedures Checklist …
N/A Not Checked
49. Complete separate De-Icing
Procedures Checklist …
N/A Not Checked
50. Complete separate Complete
separate Servicing - fuel, oil,
lubricants Checklist …
N/A Not Checked
March 2001 Page 11
AOC-02 Maintenance Control Manual
51. Complete separate Control of
Parts / Parts Pooling Checklist
…
N/A Not Checked
52. Are sufficient spare parts available,
located where needed?
Ref: CAR 706.04(1)(e)
N/A OK Finding Not Checked
53. Are sufficient supplies and spare
parts available to ensure timely
rectification of defects / MEL
provisions?
Ref: CAR 706.04(2)(e)
N/A OK Finding Not Checked
54. Complete separate SDR
Checklist ….
N/A Not Checked
55. Complete separate Sample
Aircraft Checklist ….
N/A Not Checked
56.
Ref.
N/A OK Finding Not Checked
Comments/Summary:
March 2001 Page 12
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 13
AOC-03 Person Responsible for Maintenance
1. Review TC company files, is there
documentation to support the
evaluation of the PRM?
• completion of the CARs
examination (AMEs exempt)?
• check for convictions under
Section 7.3 of the AA or CAR
605.84/85/86?
• assessment by interview?
Ref: CASS 726.03(1)(a) & (3) / CASS
726.03(4) & (5) / CASS 726.03(1)(b)(ii)
N/A OK Finding Not Checked
2. If the AOC holder also holds an
AMO Certificate, is the PRM for
the Air Operator the same person
as the PRM for the AMO?
Ref: CAR 706.03(2)
N/A OK Finding Not Checked
3. Does the PRM fully understand
the responsibilities of the position?
Ref: CAR 706.03(b)
N/A OK Finding Not Checked
4. Is there evidence to suggest that
the PRM did not remove aircraft
from service when they failed to
comply with airworthiness or
operational requirements?
Ref: CAR 706.03(1)c) / CASS 726.03(7)
N/A OK Finding Not Checked
5. Does the PRM sub delegate any
of the responsibility?
• If so, is the identity / position
of the individual and their
duties fully described in the
manual?
• Does the description specify
which functions or activities
that are to be assigned?
N/A OK Finding Not Checked
March 2001 Page 14
AOC-03 Person Responsible for Maintenance
Ref: CASS 726.08(1)(h)
6.
Ref.
N/A OK Finding Not Checked
Comments/Summary:
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 15
AOC-04 Evaluation Program
1. Is the requirement to evaluate the
company maintenance system
identified in the manual?
Ref: CAR 706.07 / CASS 726.07(1)
N/A OK Finding Not Checked
2. Is the person responsible for
evaluating the program identified in
the manual? If not the PRM, are
this person’s duties clearly defined
in the manual?
Ref: CAR 706.03(3) / CASS 726.07(2)
N/A OK Finding Not Checked
3. Has the operator conducted an
initial evaluation at the end of 12
months?
Ref: CASS 726.07(4)(a)
N/A OK Finding Not Checked
4. Does the evaluation program cover
all functions defined in the
manual?
Ref: CASS 726.07(2) & (3)
N/A OK Finding Not Checked
5. Does the evaluation program cover
regulatory changes?
Ref: CASS 726.07(2)
N/A OK Finding Not Checked
6. Is there evidence (records)
indicating that formal review of
maintenance requirements have
been undertaken?
• Were records kept according
to the requirements specified
in the manual?
N/A OK Finding Not Checked
March 2001 Page 16
AOC-04 Evaluation Program
Ref: CASS 726.07(4)(c)
7. Does the operator use checklists
for the evaluation process?
• Are examples available and
are they comprehensive?
Ref: CASS 726.07(4)
N/A OK Finding Not Checked
8. Does the operator follow the
frequency of evaluation as
specified in the manual?
Ref: CASS 726.07(4)(a)
N/A OK Finding Not Checked
9. Does the operator follow the stated
corrective action process?
(sample, are persons required to
provide input in the process,
involved?)
Ref: CASS 726.07(4)(c)
N/A OK Finding Not Checked
10. Are the correct forms as stated in
the manual in use?
Ref: CAR 706.07
N/A OK Finding Not Checked
11. Has action taken as a result of a
non-compliance finding included
immediate and long term action to
correct the root cause of the
finding?
Ref: CASS 726.07(4)(e)
N/A OK Finding Not Checked
12. Is there any evidence to suggest
that follow-up activities have been
carried out?
Ref: CASS 726.07(4)(f)
N/A OK Finding Not Checked
March 2001 Page 17
AOC-04 Evaluation Program
13. Is there any record of a
maintenance schedule review
being carried out or the evaluation
of supplemental maintenance
requirements for applicability and
inclusion to the operators
program?
• Were they included?
• Does the outcome deviate
from manufacturers
recommendations; are the
conclusions stated and
decisions substantiated? (see
std 625)
Ref: CASS 726.07(4) / 625.86(5)(b)(I)
N/A OK Finding Not Checked
14. Are aircraft operational and
environmental conditions
considered in the evaluation
program? (sample, review actual
process)
Ref: CASS 726.07(3)
N/A OK Finding Not Checked
15. *Is there evidence that the operator
has reviewed and evaluated
Service Bulletins and other
technical information for
applicability to their fleet?
• Is there evidence of a
maintenance specialist being
involved in the decision
process?
Ref: CASS 726.07(4) / ANB055
N/A OK Finding Not Checked
16. How would the company handle a
service bulletin issued today which
affects their fleet? (sample /
interview, does the response
reflect stated procedures, follow
process through?)
Ref: CAR 706.07
N/A OK Finding Not Checked
17.
N/A OK Finding Not Checked
March 2001 Page 18
AOC-04 Evaluation Program
Ref.
Comments/Summary:
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 19
AOC-05 Technical / Regulatory Publications
1. Is the person responsible for
keeping publications current aware
of his / her responsibilities
(interview)?
Ref: CASS 726.12(1)
N/A OK Finding Not Checked
2. Does the operator have technical
and regulatory publications
according to the list in their
approved manual? Note: CASS
726.04(2) is not explicit in the
requirement for technical or
regulatory information, the
following is a possible list ….
• Aeronautics Act
• Canadian Aviation Regulations
& appropriate standards
• type certificates;
• supplemental type certificates;
• FAA Advisory Circulars 43.13
• Airworthiness Directives,
applicable to the aircraft /
equipment operated;
• manufacturer’s maintenance,
illustrated parts, overhaul
manuals, and service bulletin
and service letters,
• MCM or MPM
Ref: CASS 726.04(2)
N/A OK Finding Not Checked
3. Are publications / manuals
current, i.e. amendments up-to-
date?
Ref: CASS 726.04(2)
N/A OK Finding Not Checked
4. *Is the system for monitoring
manual currency effective?
N/A OK Finding Not Checked
March 2001 Page 20
AOC-05 Technical / Regulatory Publications
Ref: CASS 726.07
5. Are appropriate portions of
publications made available to
company personnel, contractors
as outlined in the manual?
Ref: CASS 726.04(2)/CASS 726.08(1)(j)
N/A OK Finding Not Checked
6. How is the operator made aware of
technical information, updates,
bulletins, etc. applicable to the
aircraft type they operate?
Ref: CASS 726.04(2)
N/A OK Finding Not Checked
7. Does the company have
equipment, i.e. Computers, fiche
reader / printer etc., necessary for
reproducing this information?
• Does the equipment function?
Ref: CASS 726.04(2)
N/A OK Finding Not Checked
8. If regulatory publications are to be
available via the Internet, have the
company demonstrate their
access to and navigate the
information.
Ref: CASS 726.04(2)
N/A OK Finding Not Checked
9. If publications are to be made
available to the operator via a
contract for maintenance, does the
operator ensure that the technical
manual applies to their particular
aircraft via serial number or model
or year?
Ref: CASS 726.04(2)
N/A OK Finding Not Checked
10. How does the operator control out
of date / historical publications /
training notes?
N/A OK Finding Not Checked
March 2001 Page 21
AOC-05 Technical / Regulatory Publications
Ref: CASS 726.04(2)
11. Is the library distributed and is
there a master list which identifies
each publication and location?
(sample locations)
Ref: CASS 726.04(2)
N/A OK Finding Not Checked
12.
Ref.
N/A OK Finding Not Checked
Comments/Summary:
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 22
AOC-06 Technical Records
1. Is the location of records in
accordance with the manual?
Ref: CAR 726.04(2)(f)
N/A OK Finding Not Checked
2. Does the use of job / segmented /
task cards, require the operator to
update a computer software
program after completion?
• If so, is there any evidence of
missed entries or incorrect
times being input?
Ref:
N/A OK Finding Not Checked
3. *Supplemental worksheets used
for recording and actioning defects
discovered during maintenance
activities, are they the operator’s
or the AMO’s?
• Is this according to manual
requirements?
Ref:
N/A OK Finding Not Checked
4. Does the operator ensure that
completed inspection packages
are reviewed?
Ref: Std. 625.96(2)
N/A OK Finding Not Checked
5. Are the maintenance check
sheets used as described in the
manual?
Ref: Approved Maintenance
Schedule
N/A OK Finding Not Checked
6. Cross check completed check
sheets with the aircraft log books,
is there evidence of maintenance
being completed prior to certifying
the Technical Log entry? (sample).
N/A OK Finding Not Checked
March 2001 Page 23
AOC-06 Technical Records
Ref: CAR605.92(1)
7. Sample aircraft technical records
(including Journey Log). Do the
recorded actions meet regulatory
requirements? For example:
• certifications;
• time between checks;
• weight and balance report;
• inspections completed on
time;
Ref: CAR 605.86 / CAR 605.96 / CAR
571 / Std. AWM 571 Appendix C
N/A OK Finding Not Checked
8. Are established procedures being
followed to record and control
maintenance items? For example:
• scheduled maintenance and
inspection;
• Ad’s and special instructions;
• components;
• TBOs and life-limited times;
• calendar-time items;
• pitot-static and altimeter
calibration checks;
• compass calibration;
• weight and balance
• independent control checks /
CMR / critical maintenance
tasks.
Ref: CAR 605.96 / CAR 571.10(4) / CAR
726.08(1)(m)
N/A OK Finding Not Checked
9. Are maintenance records
acceptable for completeness and
final certification? (sample)
Ref: Std. AWM 571.10(2) -(4)/
CAR605.92(1)
N/A OK Finding Not Checked
10. Does the operator transfer
information from the journey log to
the permanent technical record in
accordance to regulatory and
MCM requirements?
N/A OK Finding Not Checked
March 2001 Page 24
AOC-06 Technical Records
MCM requirements?
Ref: CAR 605.96(2)
11. Does the operator maintain
technical records in a dry, secure
area?
Ref: CAR 706.04(2)(f)
N/A OK Finding Not Checked
12. *Do company personnel record
information and defects in the
journey log or other technical
record in accordance with MCM
procedures?
Ref: CASS 726.08(1)(k)
N/A OK Finding Not Checked
13. Is the technical record (including
journey log) a consecutive,
unbroken history?
Ref: CAR 605.93(4)
N/A OK Finding Not Checked
14. Is computer software used as a
sole support technical history?
• If so, is there evidence of
original entries being updated?
• Is the original entry protected?
Ref: CAR 605.93(2) / CAR 103.4(a) /
Std. 625.93(3)
N/A OK Finding Not Checked
15. *Is the primary method for
controlling maintenance tasks
generated / tracked by computer?
• If so, it must be a secure
system, (see technical
records)?
Ref: CAR 103.04
N/A OK Finding Not Checked
16. Where computer maintenance
software is used, is the ACA
holder identified in the
N/A OK Finding Not Checked
March 2001 Page 25
AOC-06 Technical Records
computerized record ?
Ref: CAR 605.93(1)(b)
17. Is there evidence of maintenance
releases, which are issued
“subject to satisfactory test flight”,
not having the corresponding final
certification by the pilot-in-
command?
Ref: Std. AWM 571.10(4)
N/A OK Finding Not Checked
18.
Ref.
N/A OK Finding Not Checked
Comments/Summary:
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 26
AOC-07 Weight & Balance
1. Is the person responsible for
weight and balance control
knowledgeable of their duties and
responsibilities?
Ref: CASS 726.12(1)
N/A OK Finding Not Checked
2. Are any of the aircraft operated
subject to the five year re-weigh
requirement? (sample)
Ref: Std. 625 Appendix C, (8)
N/A OK Finding Not Checked
3. Are weight and balance reports
carried on board each aircraft?
• Is there more than one report
which may be contradictory?
Ref: Type Certificate
N/A OK Finding Not Checked
4. Is there evidence of changes being
made to aircraft basic weight
without amendments to the weight
and balance report?
Ref: Std. 571 Appendix C (2)
N/A OK Finding Not Checked
5. Does each amendment to the
weight and balance report include
revision dates and revised
equipment lists?
Ref: Std. 571 Appendix C
N/A OK Finding Not Checked
6. Are empty weight and c of g
calculations computed in the
amended report?
Ref: Std. 571 Appendix C
N/A OK Finding Not Checked
March 2001 Page 27
AOC-07 Weight & Balance
7. Has a maintenance release been
signed for each change to the
weight & balance report?
Ref: Std. 571 Appendix C
N/A OK Finding Not Checked
8. Does each aircraft’s weight &
balance report demonstrate
continuity back to the time the
aircraft was weighed?
Ref: CAR605.92 / Std. 571 Appendix C
N/A OK Finding Not Checked
9. Do company personnel follow the
approved procedures when moving
from one aircraft configuration to
another?
Ref: Std. 571 Appendix C (3)
N/A OK Finding Not Checked
10. For each aircraft configuration
established, has a maintenance
release been signed? (note: the
current configuration must be
identified however a maintenance
release is not required for the entry
when changing from one
configuration to another)
Ref: Std. 571 Appendix C
N/A OK Finding Not Checked
11. Does the system of control ensure
accurate weight and balance
information is used by the pilot-in-
command?
Ref: CASS 726.08(1)(u) / Std. 571
Appendix C
N/A OK Finding Not Checked
12. Does the weight and balance
report / equipment list include all
items specified in the aircraft type
certificate?
• Does it also include additional
equipment required / installed
for the operation of the
aircraft?
N/A OK Finding Not Checked
March 2001 Page 28
AOC-07 Weight & Balance
• Does it include any equipment
installed as a result of an STC
or modification?
Ref: Std. 571 Appendix C (1)(a)
13.
Ref.
N/A OK Finding Not Checked
Comments/Summary:
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 29
AOC-08 Maintenance Development Program (MPD)
Program Application
1. Does the manual state the
objective of the maintenance
development program?
N/A OK Finding Not Checked
2. Does the manual state policy of
how Maintenance Development
activities will influence the
maintenance schedule?
N/A OK Finding Not Checked
3. Is the maintenance schedule /
program, or portion thereof, to be
affected by the program clearly
defined?
N/A OK Finding Not Checked
4. Does the operator have internal
maintenance capabilities i.e. QA /
production systems (essential for
effective control) and access to
engineering support (aid in
evaluating)?
N/A OK Finding Not Checked
Administration
5. Is the MPD a self contained
document?
• If so, does the MCM enable
it’s use by reference?
N/A OK Finding Not Checked
6. If self contained, is there an
amendment process described?
N/A OK Finding Not Checked
March 2001 Page 30
AOC-08 Maintenance Development Program (MPD)
Policy Changes & Authority
7. Does the program require TC
approval before changes are to be
instituted?
N/A OK Finding Not Checked
8. Does the document specify
procedures for establishing or
policy with regards to the
program?
N/A OK Finding Not Checked
9. Does the program include a
graphic portrayal of the program
operation?
• Is one required for clarity?
(process chart)
N/A OK Finding Not Checked
10. Is reliability monitoring to be part
of this program?
• If so, complete separate
Reliability Monitoring
Checklist.
N/A OK Finding Not Checked
Initial Maintenance Requirements
11. Does the manual describe how an
initial maintenance schedule is to
be developed or what it is based
upon?
• Is it based upon an MRB and
other operator data?
N/A OK Finding Not Checked
12. Does the manual specify the
amount of in service data needed
prior to making considering
changes to the maintenance
schedule?
N/A OK Finding Not Checked
March 2001 Page 31
AOC-08 Maintenance Development Program (MPD)
13. Is the MPD process dependent on
reliability monitoring process?
N/A OK Finding Not Checked
Evaluation of Information
14. Does the program consider
information from other sources, for
example: manufacturers, other
operators, airworthiness
authorities?
N/A OK Finding Not Checked
15. How is this information obtained
from other sources controlled and
processed within the organization?
N/A OK Finding Not Checked
16. Does the description of the
program contain a diagram of the
organizational structure?
• If not, is one required for
clarity?
N/A OK Finding Not Checked
17. Does the manual define lines of
authority and responsibility
N/A OK Finding Not Checked
18. Does the scope of maintenance
activity to be control under this
program require a comprehensive
system for evaluating aircraft fleet /
or product performance or is
N/A OK Finding Not Checked
March 2001 Page 32
AOC-08 Maintenance Development Program (MPD)
simple means acceptable?
Performance Influences:
19. Does the program consider the
operating environment, where and
when aircraft fly, land and layover
such as hot, cold, humid, dusty,
salty, etc.
N/A OK Finding Not Checked
20. Does the program consider the
operating schedule, flight hours
per cycle, cycles per day, flight
hours per day, variation within
fleets due to short / long routing.
N/A OK Finding Not Checked
21. Does the program consider the
effect of adding or deleting aircraft
on the population samples,
resource and maintenance
capabilities?
N/A OK Finding Not Checked
22. Does the program consider the
modification status of components
in the program?
N/A OK Finding Not Checked
23. Does the program consider the
integration of used equipment /
aircraft?
N/A OK Finding Not Checked
24. Is the system of data collection
fully described and does it specify
typical sources of information?
N/A OK Finding Not Checked
March 2001 Page 33
AOC-08 Maintenance Development Program (MPD)
25. If sampling is used, the method,
number of samples, time on the
samples, when sampling and
intervals spelled out.
N/A OK Finding Not Checked
26. Does the operator define tasks
such as “inspection”, “check” for
their scope of purpose?
N/A OK Finding Not Checked
27. Escalation procedure - required
series or sequence of checks?
N/A OK Finding Not Checked
28. Are task interval parameters
tailored to operators desired units?
N/A OK Finding Not Checked
29. Does the operator participate in
the MRB process?
• If so is their utilization
comparable to that of the
world fleet leaders?
N/A OK Finding Not Checked
30. Are alternate or substitute
inspection methods used to qualify
maintenance requirements, i.e. X-
ray substituted for ultrasonic?
N/A OK Finding Not Checked
March 2001 Page 34
AOC-08 Maintenance Development Program (MPD)
31. Does the operator have a
procedure or the capability to
enhance manufacturers
maintenance instructions?
N/A OK Finding Not Checked
32. Are the enhancements driven by
reliability processes or other
feedback mechanisms?
N/A OK Finding Not Checked
33. Procedures for making other
changes from one primary
maintenance process to another,
for example changing from Hard
Time to On Condition
N/A OK Finding Not Checked
34. Does the system obtain data from
units only under operational
conditions?
N/A OK Finding Not Checked
35. Does the manual provide samples
of how data justifying actions is to
be collected?
N/A OK Finding Not Checked
Data Analysis & Application to the Maintenance Program:
36. Does it describe how data
analysis will influence adjustments
to maintenance control ?
N/A OK Finding Not Checked
March 2001 Page 35
AOC-08 Maintenance Development Program (MPD)
37. Are the duties and responsibilities
for initiating program revision
clearly defined?
N/A OK Finding Not Checked
38. Does the operator use trending as
a means for determining
maintenance requirements?
N/A OK Finding Not Checked
39. Is the documentation required to
be used to effect changes in
maintenance program described?
N/A OK Finding Not Checked
40. Procedures provided to assure that
any TBO adjustment or other
program change does not conflict
with a corrective action program
established by a previous reliability
analysis.
N/A OK Finding Not Checked
41. Program contains a statement that
the TC Office will be advised when
increases to time limitations or
other program changes controlled
by the program occur.
N/A OK Finding Not Checked
42. Does the program include a
graphic display of major
system/component TBO
escalation.
N/A OK Finding Not Checked
Maintenance Schedule Amendment:
March 2001 Page 36
AOC-08 Maintenance Development Program (MPD)
43. Does the program identify
organizational elements
responsible for approval of
amendments to the maintenance
schedule?
N/A OK Finding Not Checked
44. Is it singular or quorum based? N/A OK Finding Not Checked
Procedures for Maintenance Control Changes :
45. Program describes the procedures
used for making changes to
maintenance controls.
N/A OK Finding Not Checked
46. Organizational elements
responsible to prepare
substantiation reports to justify
maintenance control changes
identified.
N/A OK Finding Not Checked
47. Procedures included relative to
manual revisions concerning time
increases and what will be
required prior to pursuing a
subsequent time increase.
N/A OK Finding Not Checked
48. Procedures provided for revision to
the Operations Specifications
when and if required.
N/A OK Finding Not Checked
March 2001 Page 37
AOC-08 Maintenance Development Program (MPD)
49.
Ref.
N/A OK Finding Not Checked
Comments/Summary:
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 38
AOC-09 Reliability Monitoring Programs
Program Application: FAA AC / AMA
1. Does the reliability program clearly
define the components, systems,
or complete aircraft which are to
be controlled?
N/A OK Finding Not Checked
2. Is the maintenance program, or
portion thereof, to be controlled by
reliability program clearly defined?
N/A OK Finding Not Checked
3. Does the program reference the
operator’s MCM where details
pertaining to overhaul and
inspections periods, work content,
and other maintenance program
activities that are guided by the
program may be found?
N/A OK Finding Not Checked
Organizational Structure:
4. Does the description of the
program contain a diagram of the
organizational structure?
• If not, is one required for
clarity?
N/A OK Finding Not Checked
5. Does the manual define lines of
authority and responsibility. N/A OK Finding Not Checked
6. Is the appropriate authority
delegated to each organizational
element?
N/A OK Finding Not Checked
March 2001 Page 39
AOC-09 Reliability Monitoring Programs
Definitions:
7. Does the program clearly define
significant terms? N/A OK Finding Not Checked
8. Are acronyms or abbreviations
peculiar to the program defined? N/A OK Finding Not Checked
Data Collection System:
9. Is the data collection system fully
described and does it specify
typical sources of information?
N/A OK Finding Not Checked
10. Does the system obtain data from
units only under operational
conditions?
N/A OK Finding Not Checked
11. Does the data relate directly to
established levels of performance? N/A OK Finding Not Checked
12. Does the manual provide samples
of data and how it is to be
collected?
N/A OK Finding Not Checked
March 2001 Page 40
AOC-09 Reliability Monitoring Programs
13. If sampling techniques are to be
used, is the method of sampling -
number of / in service time /
intervals, specified?
N/A OK Finding Not Checked
Establishing Performance Standards and Revision:
14. Does the program include an initial
performance standard that defines
acceptable performance
requirements?
N/A OK Finding Not Checked
15. Does the manual describe
methods used to evaluate and
control performance? Are various
methods in use?
N/A OK Finding Not Checked
16. Are performance standards for
system or component failures
expressed in mathematical
terms ? For example:
• 1000 hours of aircraft
operation ?
• Number of landings ?
• Operating cycles ?
• Departure delays ?
• Pilot reports ?
• Other findings under
operational conditions ?
N/A OK Finding Not Checked
17. When a performance standard is
exceeded, is an active
investigation required ?
N/A OK Finding Not Checked
March 2001 Page 41
AOC-09 Reliability Monitoring Programs
18. Are statistical techniques used in
reliability measurement supportive
of maintenance control actions ?
• Are actuarial or engineering
studies used to determine
maintenance changes.
• Are studies made involving
inspection frequency and
content, overhaul limits and
times ?
• Do they show aircraft, system,
or component modification ?
• Does it show other actions
peculiar to prevailing
conditions ?
N/A OK Finding Not Checked
19. Are there provisions for the re-
evaluating performance standards
that lose their value ?
N/A OK Finding Not Checked
20. Are there provisions to establish
initial performance standards for
new aircraft being placed in
service ?
N/A OK Finding Not Checked
21. Are there provisions for the initial
alert values to be adjusted based
on carrier’s first year of
experience ?
N/A OK Finding Not Checked
22. If PIREPS per 1000 departures is
the standard, is 5 PIREPS per
1000 added to rate for past year to
set alert value?
N/A OK Finding Not Checked
23. Are alert levels set up on a
combination of past performance
N/A OK Finding Not Checked
March 2001 Page 42
AOC-09 Reliability Monitoring Programs
plus “good judgment” ?
24. Is a statistical approach used to
establish alerts ? N/A OK Finding Not Checked
25. Are alert values equal to mean
plus 3 standard deviations?
• If not, what criterion is used?
N/A OK Finding Not Checked
Data Analysis Methodology & Application to Maintenance:
26. Does the manual contain a
description of the data analysis
process?
N/A OK Finding Not Checked
27. Does it describe how the analysis
will influence adjustments to
maintenance control ?
N/A OK Finding Not Checked
28. Types of action appropriate to the
trend or level of reliability
experienced.
N/A OK Finding Not Checked
29. Are procedures for evaluating
critical failures established? N/A OK Finding Not Checked
March 2001 Page 43
AOC-09 Reliability Monitoring Programs
30. Are the statistical techniques that
are used to determine reliability
levels described?
N/A OK Finding Not Checked
31. Is the manner in which information
is exchanged between
organizational elements fully
described?
N/A OK Finding Not Checked
32. Are the activities and responsibility
of each organizational element
defined?
N/A OK Finding Not Checked
33. Does the program include a
graphic portrayal of the program
operation?
• Is one required for clarity?
(process chart)
N/A OK Finding Not Checked
Data Display & Corrective Action Process:
34. Does the program describe the
reports, charts, operating
experience in use?
N/A OK Finding Not Checked
35. Does the description contain
essential information for each item
N/A OK Finding Not Checked
March 2001 Page 44
AOC-09 Reliability Monitoring Programs
controlled by program?
36. Is each system and component
identified by appropriate ATA code
number? If not what method is
used?
N/A OK Finding Not Checked
37. Does the data display method
show trends as well as the current
month’s performance?
N/A OK Finding Not Checked
38. Is there a description of the
corrective action process? N/A OK Finding Not Checked
39. Does the corrective action process
include a requirement to establish
planned completion dates?
N/A OK Finding Not Checked
40. Is there a status (real time) of
corrective action available? N/A OK Finding Not Checked
41. Is corrective action description
appropriate to circumstances ? N/A OK Finding Not Checked
March 2001 Page 45
AOC-09 Reliability Monitoring Programs
Program Revision:
42. Does the manual contain
procedures for implementing
changes to the reliability program?
N/A OK Finding Not Checked
43. Does the program identify which
organizational elements are
responsible for approving
amendments to the reliability
program?
• Is this a quorum approach?
N/A OK Finding Not Checked
44. Are the duties and responsibilities
for initiating program revision
clearly defined?
N/A OK Finding Not Checked
45. Do procedures identify and isolate
areas which will require TC
approval prior to implementation?
N/A OK Finding Not Checked
46. Does the program require periodic
reviews be accomplished which
would validate the performance
standard in use is still realistic?
N/A OK Finding Not Checked
47. Is a method of distribution and
implementation of approved
revisions to the reliability program
included in the manual?
N/A OK Finding Not Checked
March 2001 Page 46
AOC-09 Reliability Monitoring Programs
included in the manual?
Procedures for Implementing Maintenance Control Changes:
48. Does the program describe
procedures which are used for
making changes to maintenance
controls?
N/A OK Finding Not Checked
49. Is the documentation used to
effect changes in maintenance
program described?
N/A OK Finding Not Checked
50. Are substantiation reports
justifying maintenance control
changes required / prepared /
produced by the organizational
elements responsible for such
changes?
N/A OK Finding Not Checked
51. Are specific parameters identified
which are to be used to determine
changes in maintenance control?
N/A OK Finding Not Checked
52. Are procedures provided which
cover all maintenance program
activities controlled by the
reliability program?
N/A OK Finding Not Checked
53. Are procedures specified for
changing items from “Hard Time”
to “On Condition” or “Condition
Monitoring?”
N/A OK Finding Not Checked
March 2001 Page 47
AOC-09 Reliability Monitoring Programs
Monitoring?”
54. Are procedures specified for
making other changes from one
primary maintenance process to
another?
N/A OK Finding Not Checked
55. Are procedures included
concerning maintenance interval
changes and the subsequent
action required should an
additional time increase be
pursued?
N/A OK Finding Not Checked
56. Is a feedback process described
for influencing revision to
Operations Specifications if and
when required?
N/A OK Finding Not Checked
57. Has a procedure been established
to ensure that any program
change / TBO adjustment, does
not conflict with a corrective action
process established by a previous
reliability analysis?
N/A OK Finding Not Checked
58. Does the program include a
graphic display detailing major
system / component TBO
escalation process?
N/A OK Finding Not Checked
59. Are details of Airworthiness
Directives or Service Bulletins
taken into consideration or
evaluated for applicability to the
program?
N/A OK Finding Not Checked
March 2001 Page 48
AOC-09 Reliability Monitoring Programs
Program Approval:
60. Are procedure describing approval
process clearly identified? N/A OK Finding Not Checked
61. Does the manual contain a
requirement to notify / advise the
TC Office responsible when
increases to time limitations or
other processes / changes
controlled by the program occur?
N/A OK Finding Not Checked
62.
Ref.
N/A OK Finding Not Checked
Comments/Summary:
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 49
AOC-10 Reserved
Reserved
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 50
AOC-11 Maintenance Planning
Note: As maintenance planning is procedural specific to the operator, a supplemental checklist may need to be developed from the
approved manual in support of the audit.
1. Is the individual responsible for the
program knowledgeable of the
procedures described in the
manual?
Ref: CASS 726.12(1)
N/A OK Finding Not Checked
2. Is the method or process used to
monitor / schedule maintenance
activities / repetitive AD’s
(computer / status system / other)
being followed by the
organization?
• Does this include
supplemental maintenance
items (such as STC’s added
after MS approval, floats &
skis etc., safety equipment)?
Ref: CAR 706.04(2)c) / CASS
726.08(1)(m)
N/A OK Finding Not Checked
3. Are the same method(s) used at
all locations and sub bases?
Ref: CASS 726.08(1)(m)
N/A OK Finding Not Checked
4. *Is the primary method for
controlling maintenance tasks
generated / tracked by computer?
• If so is it a secure system,
(see technical records)?
Ref: CAR 103.04 / CAR 605.93(2)
N/A OK Finding Not Checked
5. Is the method used up-to-date and
current?
N/A OK Finding Not Checked
March 2001 Page 51
AOC-11 Maintenance Planning
Ref: CASS 726.08(1)(m)
6. *Is there operational or additional
equipment that is not addressed in
the maintenance schedule?
(sample)
Ref: Std 625.86
N/A OK Finding Not Checked
7. Is there evidence that maintenance
requirements have been missed or
actioned late?
Ref: CASS 726.08(1)(m)
N/A OK Finding Not Checked
8. Are there service bulletins that
were or should have been adopted
/ installed / integrated into the
maintenance program? (sample)
Ref: CASS 726.08(1)(m) / CAR
625.86(6)
N/A OK Finding Not Checked
9. Is the frequency and use of
tolerances planned or excessive?
Ref: Std. 625.86(8) / TP13094
N/A OK Finding Not Checked
10. Are maintenance releases made
to facilitate the use of the
tolerance prior to it’s use?
Ref: Std. 625.86(8)
N/A OK Finding Not Checked
11. Is aircraft operating information
(aircraft daily flight time / condition
/ status) relayed to the individual
making decisions on maintenance
requirements?
• Is this in accordance with the
instruction / procedures
specified in the manual?
N/A OK Finding Not Checked
March 2001 Page 52
AOC-11 Maintenance Planning
specified in the manual?
• Does this information include
a requirement for - defects,
MELs, special
inspections,hard landings,
lighting strikes, etc
Ref: CASS 726.08(1)(m)
12. *For aircraft operating under MEL
authorities, how is repair interval
planned and actioned?
Ref: CASS 726.08(1)(m)
N/A OK Finding Not Checked
13. Is the liaison between the operator
and the maintenance contractor
effective?
• Is there any evidence that the
communication process does
not work?
Ref: CAR 706.09(2)(a) / CASS
726.04(1)(g)
N/A OK Finding Not Checked
14. *Is the maintenance contractor
consulted in the defect deferral
process?
Ref: CASS 726.04(1)(g) / CASS
726.08(1)(v)
N/A OK Finding Not Checked
15. Are maintenance requirements
communicated to the AMO in
accordance with manual
requirements?
Ref: CASS 726.04(1)(g) / CASS
726.08(1)(v)
N/A OK Finding Not Checked
16. Does the operator maintain current
inspection sheets as identified in
the Maintenance Schedule?
Ref: CAR 605.86 / Approved
Maintenance Schedule (TP13094)
N/A OK Finding Not Checked
17. Do inspection sheets cover all
applicable areas of the aircraft as
N/A OK Finding Not Checked
March 2001 Page 53
AOC-11 Maintenance Planning
described in the program?
Move to MS Checklist !!
18. Are the appropriate forms and
information supplied to the
maintenance organization or are
they to be reproduced by the
AMO?
• Is this in accordance with the
stated process?
Ref: CAR 605.86 / Approved
Maintenance Schedule (TP13094)
N/A OK Finding Not Checked
19. Did AMO personnel use the latest
check sheet (revision) during the
last few inspections?
Ref: CAR 605.86 / Approved
Maintenance Schedule (TP13094)
N/A OK Finding Not Checked
20. Where the operator writes or re-
writes job / segmented / task
cards, does the operator follow the
process stated in the manual for
controlling revision of the cards?
• Does the card contain a
reference link to the original
instructions?
Ref: Std. 625 Appendix D (3)(a)(vi)
N/A OK Finding Not Checked
21. For computer controlled
maintenance planning, is the
repeat interval self generated or is
this a manual input operation?
• Is the process consistent with
the description in the manual?
• Is there any evidence that
repeat interval maintenance
requirements have been
overlooked or entered
incorrectly?
Ref: CAR 706.08(1)(m) / CAR 605.86 /
Approved Maintenance Schedule
(TP13094)
N/A OK Finding Not Checked
22.
N/A OK Finding Not Checked
March 2001 Page 54
AOC-11 Maintenance Planning
Ref.
Comments/Summary:
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 55
AOC-12 Defect Recording, Rectification, Deferral, and Control
Procedures
Recording
1. Does the company record defects
in accordance with the procedures
specified in the manual?
Ref: CASS 726.08(1)(o) / CAR
605.94(1)
N/A OK Finding Not Checked
2. Are defects recorded in the proper
record / log; are they identified
appropriately and handled in
accordance with stated
procedures?
Ref: CAR 706.05(a) / CAR 605.94(1)
N/A OK Finding Not Checked
3. Does this recording procedure
apply to defects found by flight
crew during normal operations?
• Does the method indicated
conflict with regulatory
requirements?
Ref: CAR 706.05(a) / CAR 605.94(1)
N/A OK Finding Not Checked
4. Are defects found during
maintenance recorded in
accordance with procedures
stated by the operator or by the
maintenance contractor?
Ref:
N/A OK Finding Not Checked
5. *Supplemental worksheets used
for recording and actioning defects
discovered during maintenance
activities, are they the operator’s
or the AMO’s?
• Is this according to manual
requirements?
Ref: CAR 706.05(a)
N/A OK Finding Not Checked
6. Is there evidence of defects not
being recorded:
N/A OK Finding Not Checked
March 2001 Page 56
AOC-12 Defect Recording, Rectification, Deferral, and Control
Procedures
• by the flight crew?
• while the aircraft is away from
base?
• during maintenance?
Ref: CAR 605.94(1)
7. How does the company handle
self generated / recorded fault logs
(Built In Test Equipment)?
Ref: CASS 726.08(1)(o)
N/A OK Finding Not Checked
Deferral
8. For aircraft that released under
MEL authority, complete MEL
Checklist …
N/A Not Checked
9. How does the operator determine
a defects suitability for deferral?
• Are technical / regulatory
manuals and type certificate
information available /
consulted in the process?
Ref: CAR 605.06(a)
N/A OK Finding Not Checked
10. Are defects assessed against
mandatory or required operating
equipment limitations (also
includes Type Certificates Data
Sheets and basis of certification)?
Ref: CAR 605.09 / CAR 605.10 / CAR
605 General
N/A OK Finding Not Checked
11. *Are environmental factors and
operational role of the aircraft
considered in the defect’s
assessment?
Ref: CAR 602 Division II /CAR
605.06(b)
N/A OK Finding Not Checked
March 2001 Page 57
AOC-12 Defect Recording, Rectification, Deferral, and Control
Procedures
12. *Is the maintenance contractor
consulted in the deferral process?
Ref: CAR 706.08(1)(o)
N/A OK Finding Not Checked
13. Are deferrals entered in the
journey log or other recording
system in accordance with stated
procedures?
Ref: CAR 706.08(1)(o) / CAR 605.94(1)
N/A OK Finding Not Checked
14. Are procedures for placarding
deferred defects being followed?
Re f: CAR Std 625.08 CAR 605.10(2)(b)
N/A OK Finding Not Checked
15. Are personnel that defer
authorized?
Ref: CAR 605.10(2)(c) / CAR
706.08(1)(o)
N/A OK Finding Not Checked
Recurring Defect
16. Is there any evidence indicating
recurring defects are not being
addressed according to stated
procedures?
Ref: CAR 706.05(2) / CASS 726.05(1)
N/A OK Finding Not Checked
17. Is the operator’s stated procedure
effective in detecting the
reoccurrence of defects?
• Does the defect system
highlight defects that recur to
N/A OK Finding Not Checked
March 2001 Page 58
AOC-12 Defect Recording, Rectification, Deferral, and Control
Procedures
the flight crew and
maintenance organization?
Ref: CAR 706.05(a) / CASS 726.05(1)
18. Does the operator’s criteria, for
classifying recurring defects, meet
regulatory requirements?
Ref: CASS 726.05(3)
N/A OK Finding Not Checked
Control
19. *For aircraft operating under MEL
authorities, how is repair interval
planned and actioned?
Ref: CASS 726.08(1)(m)
N/A OK Finding Not Checked
20. Troubleshooting, part removal.
Does the manual indicate how a
part removed for troubleshooting
purposes must be handled?
• If so, does the company follow
procedures for storage, time
limits and maintenance
release requirements?
• parts removed from another
aircraft for troubleshooting?
Ref: CASS 726.08(1)(r) / CAR 571.13 /
CAR 706.08(1)(m)
N/A OK Finding Not Checked
21.
Ref.
N/A OK Finding Not Checked
March 2001 Page 59
Comments/Summary:
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 60
AOC-13 Airworthiness Directive, Service Bulletin
1. Does the operator have all
Airworthiness Directives applicable
to their fleet?
Ref: CASS 726.04(2) / Std. AWM 593
Appendix B (2)(a)
N/A OK Finding Not Checked
2. Does the operator ensure timely
action of Airworthiness Directives?
Ref: CASS 726.08(1)(m) / CASS
726.07(4)
N/A OK Finding Not Checked
3. Are the details, of maintenance
actions used during the
accomplishment of Airworthiness
Directives, recorded in the
appropriate technical record?
• For Service Bulletins?
Ref: CAR 605.94(1) / Std. AWM 571.03 /
Std. AWM 571.10(4) / Std. 625
Appendix H (1)(b)
N/A OK Finding Not Checked
4. Does the operator have direct
access to Service Bulletin and
other technical information
applicable to their fleet?
• If access is by way of a
contract, is the access
adequate? (sample, have
operator demonstrate)
Ref: CASS 726.07(4)
N/A OK Finding Not Checked
5. *Is there evidence that the operator
has reviewed and evaluated
Service Bulletins and other
technical information for
applicability to their fleet?
• Is there evidence of a
maintenance specialist being
involved in the decision
process?
Ref: CASS 726.07(4) / ANB055
N/A OK Finding Not Checked
March 2001 Page 61
AOC-13 Airworthiness Directive, Service Bulletin
6. Is the implementation of AD / SB
or other technical information
actioned directly from the
manufacturers technical
information or is the process re
written into task cards or action
sheets?
• If re written, is there a control
process or review mechanism
in place which ensures the
accuracy of the information?
Ref: Std. 625 Appendix D (3)(vi)
N/A OK Finding Not Checked
7.
Ref.
N/A OK Finding Not Checked
Comments/Summary:
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 62
AOC-14 ETOPS - Extended Range Operations
1. Is the individual responsible for the
program knowledgeable of the
procedures described in the
manual?
Ref:
N/A OK Finding Not Checked
2. Is propulsion system reliability
data forwarded to Transport
Canada on a monthly basis?
Ref: TP 6327 4.9.1
N/A OK Finding Not Checked
3. Is the engine and APU oil
consumption being monitored as
described in the manual?
Ref: TP 6327 4.4
N/A OK Finding Not Checked
4. Does the curriculum for the
ETOPS training consider all
factors and consideration of the
program?
Ref: TP 6327 4.10
N/A OK Finding Not Checked
5. Have personnel that certify ETOPS
departure checks been trained and
authorized? (sample)
Ref: TP 6327 4.10
N/A OK Finding Not Checked
6. Parts / components may be
sensitive to ETOPS requirements;
does the operator have a program
to control modification status of
individual components?
Ref: TP 6327 4.2.1
N/A OK Finding Not Checked
March 2001 Page 63
AOC-14 ETOPS - Extended Range Operations
7. Do part pooling activities consider
ETOPS CMP requirements?
Ref: TP 6327 4.11
N/A OK Finding Not Checked
8. Does the aircraft configuration and
modification status conform to the
requirements specified in the CMP
document? (sample, component
changes)
Ref:
N/A OK Finding Not Checked
9. Is there any evidence to suggest
that the operator has conducted a
verification process after engine
shutdown or primary system
failure or critical maintenance
activities? (sample)
Ref: TP 6327 4.6
N/A OK Finding Not Checked
10. Does the operator continue to
input unscheduled / scheduled
engine removal data into the
ETOPS program?
Ref: TP 6327 4.9.2
N/A OK Finding Not Checked
11. Are thrust reductions due to
abnormal causes logged and
tracked for program input?
Ref:
N/A OK Finding Not Checked
12. Does the operator adhere to the
approved reliability program and
are ETOPS sensitive items
covered by the program, i.e.
propulsion, systems, structure?
Ref:
N/A OK Finding Not Checked
March 2001 Page 64
AOC-14 ETOPS - Extended Range Operations
13. Does the operator continue to
collect and advise TC of data
relevant to the health of the
approved ETOPS program as
defined in the approved document
or MCM?
Ref: TP 6327 4.7.1
N/A OK Finding Not Checked
14. Does the operator adhere to
maintenance procedures and
tasks specified in the manual,
maintenance schedule or
operator’s ETOPS control
document?
Ref: TP 6327 4.2
N/A OK Finding Not Checked
15. Are ETOPS aircraft being
maintained in conformance with
the manufacturer’s ETOPS type
configuration?
Ref: TP 6327 4.2
N/A OK Finding Not Checked
16. Is the ETOPS program now in use
in line with the program approved
by TC?
Ref:
N/A OK Finding Not Checked
17. Is the operator incorporating
changes required by configuration
document amendments?
Ref: TP 6327 4.2.1
N/A OK Finding Not Checked
18. Is the operator reviewing and
modifying the ETOPS program to
reflect control document
amendments in a timely manner?
N/A OK Finding Not Checked
March 2001 Page 65
AOC-14 ETOPS - Extended Range Operations
Ref:
19. Is the operator following the
ETOPS control document or
program as outlined in the
manual?
Ref:
N/A OK Finding Not Checked
20. *Does the operator release aircraft
participating in the ETOPS
program in accordance with the
approved MEL document?
Ref: TP 6327 3.4.2
N/A OK Finding Not Checked
21. Does the operator adhere to the
enhanced training, approved in the
manual or operator’s ETOPS
control document?
Ref: TP 6327 4.10
N/A OK Finding Not Checked
22. Is there any evidence of the
operator dispatching aircraft
(ETOPS qualified) after a power
unit or primary failure without
reference to the approved MEL?
Ref:
N/A OK Finding Not Checked
23.
Ref.
N/A OK Finding Not Checked
Comments/Summary:
March 2001 Page 66
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 67
AOC-15 Minimum Equipment List - MEL, OMEL, GMEL
1. Is the MEL TC Civil Aviation
approved?
Ref: CAR 605.07(3) / CAR
704.07(2)(d) / CAR 705.07(2)(e)
N/A OK Finding Not Checked
2. Does the operator have a MEL
training program?
• Does the program include
training of contract
maintenance personnel?
Ref: TP9155 - 3.16
N/A OK Finding Not Checked
3. Is a copy of the approved MEL
carried on board the aircraft?
(sample)
Ref: CAR 605.09(1)(b)
N/A OK Finding Not Checked
4. Is the on-board copy at the
corrective revision? (sample)
Ref: CAR 605.09(1)(b)
N/A OK Finding Not Checked
5. Are MEL numbers entered in the
journey log for deferred MEL
items?
Ref: TP9155 Appendix R1.3
N/A OK Finding Not Checked
6. Are only authorized personnel
releasing or dispatching aircraft
with inoperative items?
Ref: TP9155 Appendix R1.3 / R1.4
N/A OK Finding Not Checked
March 2001 Page 68
AOC-15 Minimum Equipment List - MEL, OMEL, GMEL
7. Are appropriate maintenance
instructions carried on board the
aircraft to facilitate conformance to
the MEL?
Ref: TP9155
N/A OK Finding Not Checked
8. Are aircraft with multiple deferred
MEL items operated for extended
periods through maintenance
bases and terminating airports?
Ref: TP9155
N/A OK Finding Not Checked
9. *For aircraft that released under
MEL authority, are they done so in
accordance with the correct
procedure?
• placarding
• authorized person
• category
• time limits
Ref: CAR 605.09
N/A OK Finding Not Checked
10. Does the operator implement
revisions to their MEL within a
reasonable time after the release
of a revision to the Master MEL?
Ref: TP9155
N/A OK Finding Not Checked
11. *Does the company have MEL self
extension authority?
• Are MEL self extensions
coordinated between
operations and maintenance?
Ref:
N/A OK Finding Not Checked
12. Is there any evidence to suggest
that this privilege is being abused,
i.e. excessive or repetitive
extensions for the same item; late
or untimely actioning of the
N/A OK Finding Not Checked
March 2001 Page 69
AOC-15 Minimum Equipment List - MEL, OMEL, GMEL
defect?
Ref:
13. Is there evidence of notification
being sent to Transport Canada
when MEL self extensions are
granted?
Ref:
N/A OK Finding Not Checked
14. Does the organization follow the
policies and procedures for
conformance to the MEL as
described in the manual?
Ref:
N/A OK Finding Not Checked
15. *Does the operator release aircraft
participating in the ETOPS
program in accordance with the
approved MEL document?
Ref: TP 6327 3.4.2
N/A OK Finding Not Checked
16. *Have individual aircraft MELs
been reviewed / amended to reflect
the additional maintenance
procedures necessary for the
ETOPS operation?
Ref: TP 6327 3.4.2 a)
N/A OK Finding Not Checked
17. *Does the ETOPS departure
check cover items such as
maintenance sensitive items, MEL
deferral review, deferred item
review, system verification, log
book review?
Ref: TP 6327 4.2.1 c)
N/A OK Finding Not Checked
18. How is aircraft configuration
management (CMP) integrated /
factored / coordinated into the
ETOPS and MEL processes?
N/A OK Finding Not Checked
March 2001 Page 70
AOC-15 Minimum Equipment List - MEL, OMEL, GMEL
Ref:
19.
Ref.
N/A OK Finding Not Checked
Comments/Summary:
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 71
AOC-16 All Weather Operations - Category II, III
1. Does the operator have All
Weather Operations (AWO)
approval to Category II - III limits?
Ref: TP 1490
N/A OK Finding Not Checked
2. Does the operator have an
approved maintenance program in
support of the AWO?
Ref: TP 1490
N/A OK Finding Not Checked
3. Are aircraft down graded / returned
to Category II - III status in
accordance with approved
procedures?
Ref: TP 1490
N/A OK Finding Not Checked
4. Are the equipment and systems
required for an AWO maintained in
accordance with the approved
maintenance schedule?
Ref: TP 1490
N/A OK Finding Not Checked
5. Are modifications to Category II -
III equipment and systems
approved in accordance with
Chapter 513 of the Airworthiness
Manual?
Ref: TP 1490
N/A OK Finding Not Checked
6. Does the operator maintain a
current list of personnel authorized
to certify the company aircraft to
Category II - III?
• Is the list available to the
person responsible for
dispatching the aircraft?
Ref: TP 1490
N/A OK Finding Not Checked
March 2001 Page 72
AOC-16 All Weather Operations - Category II, III
7. Have Category II - III certified
maintenance personnel received
initial and recurrent training?
Ref: TP 1490
N/A OK Finding Not Checked
8. Does the operator utilize contract
maintenance?
• If so, can it be verified that the
contracting maintenance
organization is approved by TC
Civil Aviation to properly
maintain the Category II - III
systems?
Ref: TP 1490
N/A OK Finding Not Checked
9. If a foreign maintenance
organization is used, does it meet
the minimum requirements for
approval to properly maintain the
Category II - III systems?
Ref: TP 1490
N/A OK Finding Not Checked
10. Are defects which effect AW
Operations rectified in a timely
manner?
Ref: TP 1490
N/A OK Finding Not Checked
11. Is there any evidence to suggest
that aircraft are operated to limits
which do not meet configuration
requirements?
Ref: TP 1490
N/A OK Finding Not Checked
12.
Ref.
N/A OK Finding Not Checked
March 2001 Page 73
Comments/Summary:
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 74
AOC-17 Technical Dispatch Procedures
1. Are maintenance entries attesting
to serviceability and continuation
of safe operation made each time
a tolerance is used?
Ref: Std. 625.86(8)
N/A OK Finding Not Checked
2. Have authorized personnel issued
the tolerance in accordance with
the manual requirements?
Ref: CASS 726.08(1) / CASS 726.06(1)
N/A OK Finding Not Checked
3. Is there any evidence to suggest
that Airworthiness Directives are
also given the tolerance?
Ref: Std 625.86(8) / CAR 605.84(10)(b)
N/A OK Finding Not Checked
4. Does tolerance use conflict with
the requirements outlined in the
respective maintenance
schedules?
Ref: CAR Std 625.86 Appendix C
N/A OK Finding Not Checked
5. Is there any evidence to suggest
that the pilot-in-command is given
adequate notification of the next
scheduled maintenance activity?
(particular attention to operations
from remote locations)
Ref: CASS 726.06(2)
N/A OK Finding Not Checked
6. Do the procedures ensure that
aircraft are not operated in an
unairworthy condition?
Ref: CASS 726.08(1)(q)
N/A OK Finding Not Checked
March 2001 Page 75
AOC-17 Technical Dispatch Procedures
7. How is the PRM advised of the
status while aircraft are away from
base?
Ref: CAR 706.06(1)(a) / CASS 726.06(2)
N/A OK Finding Not Checked
8. *Are environmental factors and
operational role of the aircraft
considered in the dispatch of an
aircraft with a defect?
Ref: CAR 602 Division II
N/A OK Finding Not Checked
9. Is the procedure followed for
returning the aircraft to service
when aircraft become
unserviceable away from base?
Ref: CASS 726.08(1)(q)
N/A OK Finding Not Checked
10. Are procedures followed for
transmitting maintenance
information to aircraft operating
away from the base?
Ref: CASS 726.08(1)(q)
N/A OK Finding Not Checked
11. Is deferred maintenance taken into
consideration when dispatching
aircraft?
Ref: CAR 706.05(d)
N/A OK Finding Not Checked
12. For aircraft that have additional
(dual) flight authorities, are
procedures followed for invoking
the applicable flight authority?
Ref: CAR 706.06(2) / CASS 726.08(1)(q)
/ CAR 507.08
N/A OK Finding Not Checked
13. *For companies that have self
flight permit authority issuance
N/A OK Finding Not Checked
March 2001 Page 76
AOC-17 Technical Dispatch Procedures
flight permit authority issuance
privileges, are procedures followed
for invoking or issuing the flight
permit?
• Check Company Operations
Manual for complimentary
procedures?
Ref: CAR 706.06(2) / CASS 726.08(1)(q)
/ CAR 507.08 / CAR 507.04(4) AWM 505
Appendix F
14. *Does the fleet weight and balance
control program for dispatching
aircraft meet requirements?
• Is the pilot-in-command
always aware of the aircraft’s
operating weight and
configuration?
Ref: CAR 706.06(3) Note: 2000-12-14
Fleet W&B presently undefined in
the CARs
N/A OK Finding Not Checked
15. Are maintenance entries regarding
aircraft weight and balance status
recorded in the journey log?
Ref: CAR 605.94(1) / CAR Std 571
Appendix C
N/A OK Finding Not Checked
16. For aircraft operated under ETOPS
or All Weather Operation, are the
operations and technical dispatch
in accordance with stated
procedures. (refer to separate
checklists)
Ref: TP 6327
N/A OK Finding Not Checked
17.
Ref.
N/A OK Finding Not Checked
March 2001 Page 77
Comments/Summary:
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 78
AOC-18 Flight Authorities - Test / Ferry
1. *Does the technical dispatch
system flag to the pilot-in-
command when test flight
requirements are to be used?
• Are operations and
maintenance required to
communicate with each
other?
Ref:
N/A OK Finding Not Checked
2. For maintenance test flights, is the
final certification of “satisfactory
flight” made by the pilot in
command?
• Is there any evidence to
suggest passengers may have
carried on board during the
test flight?
Ref: CAR 571.10(4) / Std. 571.10(4)
Table Item F / CAR 605.85(2) & (3)
N/A OK Finding Not Checked
3. *For aircraft that have additional
(dual) flight authorities are
procedures followed for invoking
the applicable flight authority?
Ref: CAR 507.08(1)&(3), CAR 571.06(3)
/ CAR706.06(2) / CASS 726.08(1)(q)
N/A OK Finding Not Checked
4. Are flight and maintenance crews
familiar with "away from base"
ferry-flight procedures as
described in the manual?
Ref:
N/A OK Finding Not Checked
5. Does the operator follow the
procedures described in the
manual when exercising ferry-flight
authorization?
Ref:
N/A OK Finding Not Checked
6. Where self flight permit
authorization is given, when used
has the company followed
N/A OK Finding Not Checked
March 2001 Page 79
AOC-18 Flight Authorities - Test / Ferry
has the company followed
procedures and have the required
company authorizations been
obtained?
Ref:
7. Is the proper (company) form being
used? Does the F/P form become
part of the permanent record?
Ref:
N/A OK Finding Not Checked
8. Is there any evidence of misuse or
aircraft positioning that may have
taken place under flight permit
authority?
• Do the conditions specified
seem reasonable or
complete?
Ref:
N/A OK Finding Not Checked
9. Are ferry flights being reported to
the TC Civil Aviation as described
in the manual?
Ref:
N/A OK Finding Not Checked
10.
Ref.
N/A OK Finding Not Checked
Comments/Summary:
March 2001 Page 80
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 81
AOC-19 Maintenance Arrangements
1. Does the manual state a policy for
initiating or governing maintenance
contracts?
Ref: CAR 726.08(v)
N/A OK Finding Not Checked
2. Does the manual specify criteria
which must be identified or
included in the maintenance
contract?
• Does it include a description
of contract administration and
the scope of work?
• If the manual does not contain
specific procedures, are
maintenance contracts to be
individually approved by TC?
Ref: CASS 726.09 Info note.
N/A OK Finding Not Checked
3. How is the provision of emergency
maintenance services addressed?
• Does the manual specify
procedures for obtaining these
services?
• If so, is the process followed?
Ref: CASS 726.09(1) / CASS 726.09
Info note.
N/A OK Finding Not Checked
4. Is a communication procedure
included in the arrangement to
advise maintenance contractors of
planned or unscheduled
maintenance requirements?
• Does the procedure identify
responsibilities of the
maintenance coordinator?
• *Does this include how AD
requirements are to be
communicated between the
parties?
Ref: CAR 726.08(v)
N/A OK Finding Not Checked
5. Is direction included specifying
which maintenance instructions
N/A OK Finding Not Checked
March 2001 Page 82
AOC-19 Maintenance Arrangements
which maintenance instructions
are to be used by the contractor
when performing maintenance?
• Does the process include the
provision / use of forms and for
providing copies of the
appropriate maintenance
schedules?
Ref: CAR 726.08(v)
6. Are all contracts entered into,
identified in the manual?
Ref: CAR 706.08(v)
N/A OK Finding Not Checked
7. *Does the contract permit operator
evaluation (evaluation program) of
the contracted organization?
Ref: CAR 726.08(v)
N/A OK Finding Not Checked
8. For individual contracts,
• Are all parties' responsibilities
clearly defined in the manual
and the contract?
• Does the company follow the
procedures for transmitting
records between parties as
established in the manual?
• Are requirements for
maintenance releases
specified, which documents
and what entries in which
technical record?
• Is a requirement for contractor
feedback specified in the
maintenance arrangement, i.e.
problems, SDR information,
evaluation program, …?
• Does it include providing
feedback information in
support approved reliability
N/A OK Finding Not Checked
March 2001 Page 83
AOC-19 Maintenance Arrangements
program where required?
Ref: CAR 726.08(v)
9. Where the work is performed
outside of Canada, has the person
been approved by a manual
approved under the Foreign States’
requirements?
• Is a “maintenance
specification” required for work
that is routinely carried out in
a Foreign State?
Ref: CAR 571.11(3) / CASS 726.09(2)
N/A OK Finding Not Checked
10. Are both parties in possession of
contract-substantiating documents
for reliability programs and
MPM/MCM?
Ref: CAR 726.08(v)
N/A OK Finding Not Checked
11. Does the contractor have the
facilities, capability and the
excess capacity to perform the
additional work?
Ref: CAR 726.08(v)
N/A OK Finding Not Checked
12. Is the contractor approved to
operate and maintain the same
type of aircraft as the operator?
• If the operator utilizes the
contractor’s maintenance
information / systems, has
compatibility been established
between the operator's and the
contractor's aircraft?
• Does the maintenance
program address equipment
unique to the operator?
• Have inspections intervals,
cycle / calendar time and
other variances been adjusted
to suit the operator?
N/A OK Finding Not Checked
March 2001 Page 84
AOC-19 Maintenance Arrangements
Ref: CAR 726.08(v)
13. Have the applicability and authority
of the publications been delineated
in the contract?
• Has the operator adopted any
contract facility processes,
i.e. repair methods and/or
techniques?
Ref: CAR 726.08(v)
N/A OK Finding Not Checked
14. Does the contract state the
responsibilities and involvement of
both parties in all or part of the
reliability program?
• Is the operators fleet
combined with the contractors
aircraft for reliability and
statistical purposes?
• Do the aircraft operate in
similar environments?
Ref: CAR 726.08(v)
N/A OK Finding Not Checked
15. Does the contractor subcontract to
a third party any part of the work?
• Where actioned, does the
main contract identify the
contracting responsibilities
between the operator and the
first AMO?
• Have all phases of the
subcontractor's arrangements
been investigated using the
same procedures as for the
main contractor?
Ref: CAR 726.08(v)
N/A OK Finding Not Checked
16. Is the contract significant enough
to warrant Transport Canada
review?
Ref: CAR 726.08(v)
N/A OK Finding Not Checked
March 2001 Page 85
AOC-19 Maintenance Arrangements
17. Have all phases of aircraft
maintenance (e.g. heavy and light
engine maintenance / structural
maintenance) been established?
Ref: CAR 726.08(v)
N/A OK Finding Not Checked
18.
Ref.
N/A OK Finding Not Checked
Comments/Summary:
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 86
AOC-20 Training Program
1. Does the operator state a policy
with respect to training for those
individuals required to action
functions of the organization?
Ref: CAR 706.12
N/A OK Finding Not Checked
2. Does the operator’s manual
contain a description of training
requirements with respect to other
duties carried out CAR 706
requirements? (note: this statement is
broadly applied, training may be required
for technical dispatch, weight and
balance, etc.)
• Has training covering
regulations and standards
pertinent to the activity or
function, been carried out?
Ref: CAR 706.12 / Std. 706.12
N/A OK Finding Not Checked
3. Has training for critical or
independent maintenance tasks
been provided to those individuals
who will exercise the privilege?
Ref: CAR 706.13)(b)
N/A OK Finding Not Checked
4. *Are training records for
Elementary Work and Servicing
available?
Ref:
N/A OK Finding Not Checked
5. Is training conducted according to
the training cycle specified in the
approved manual or is it driven by
the results of the evaluation
program?
Ref: Std. 726.12(5) / Std. 726.12(2)(c)
N/A OK Finding Not Checked
6. Does the manual specify a update
training cycle (3 years) or is it
N/A OK Finding Not Checked
March 2001 Page 87
AOC-20 Training Program
training cycle (3 years) or is it
driven by the results of the
evaluation program?
Ref: Std. 726.12(5)
7. Is there evidence of update training
that has been carried out?
• Was it conducted as a result
of regulatory or operator
program changes?
Ref: Std. 726.12 / Std. 726.12 (2)(c)
N/A OK Finding Not Checked
8. Is there evidence of training that is
/ was a direct result of a finding
made in conjunction with the
evaluation program?
• Is there training that should
have transpired as a result of
a finding made under this
program?
Ref: Std. 726.12 (2)(c)
N/A OK Finding Not Checked
9. The Commercial Air Service
Standard permits certain elements
of the training program to be
administered under an AMO’s
MPM.
• If so, does the MCM must
make reference to items in the
contained in the MPM?
Ref: Std. 726.12(6)
N/A OK Finding Not Checked
10.
Ref.
N/A OK Finding Not Checked
Comments/Summary:
March 2001 Page 88
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 89
AOC-21 Personnel Records
1. Do personnel records consist of
the items described in the manual
and are they being maintained?
Ref: Std. 726.08(t)
N/A OK Finding Not Checked
2. Are there records in use which are
not described in the manual?
Ref:
N/A OK Finding Not Checked
3. Does the operator keep records of
training provided for two years
since the last entry?
Ref: CAR 706.13(1)
N/A OK Finding Not Checked
4. Is a record provided to the person
who has received the authorization
to accomplish the function?
Ref: CAR 706.13(2)
N/A OK Finding Not Checked
5. Do the personnel records for
management assigned personnel
contain their “qualifications”?
Ref: CAR 706.13(1)(a)
N/A OK Finding Not Checked
6. Are any management functions
sub delegated?
• If so, is there a record of the
individuals qualifications
available?
Ref: CAR706.13(1)(a)
N/A OK Finding Not Checked
7. *Is there a list of personnel
indicating their qualifications and
N/A OK Finding Not Checked
March 2001 Page 90
AOC-21 Personnel Records
indicating their qualifications and
authorizations?
Ref:
8.
Ref.
N/A OK Finding Not Checked
Comments/Summary:
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 91
AOC-22 De-Icing Procedures
Note: check with C&BA de-icing requirements may be covered under the company’s COM.
1. Does the manual have a policy
statement regarding de-icing
activities?
Ref:
N/A OK Finding Not Checked
2. Does the operator have it’s own
de-icing capabilities or is this
function contracted?
• Does this include de-icing
activities at any of the line
stations?
Ref:
N/A OK Finding Not Checked
3. Does the manual specify how de-
icing will be conducted by the
contractor?
• Where a de-icing contractor is
utilized, is the requirement for
inspecting the contractor and
equipment specified in the
manual?
Ref:
N/A OK Finding Not Checked
4. Are personnel conducting the de-
icing operation trained and
knowledgeable with de-icing
procedures?
Ref:
N/A OK Finding Not Checked
5. Is a record of training held by the
operator?
Ref:
N/A OK Finding Not Checked
6. Does the manual specify the type
of fluids to be used?
N/A OK Finding Not Checked
March 2001 Page 92
AOC-22 De-Icing Procedures
of fluids to be used?
• Are these fluids types
considered for maintenance
problems?
Ref:
7. Is there a requirement to identify
container of de-icing fluids?
Ref:
N/A OK Finding Not Checked
8.
Ref.
N/A OK Finding Not Checked
Comments/Summary:
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 93
AOC-23 Elementary Work, Servicing
1. Does the company use
procedures other than
manufacturers stated in the
performance of Elementary Work
or Servicing?
• Are these procedures
specified in the manual?
Ref: Std. 726.08(1)(j)
N/A OK Finding Not Checked
2. Are authorization records for
elementary work and servicing
available and current?
• Does the company follow the
training process as described
in the manual?
• Are the authorizations
supported by an available
training record?
Ref: CAR 706.04(1)(f) / CAR 706.10 /
CAR 706.13(b)
N/A OK Finding Not Checked
3. Do any of the authorized tasks
conflict with Appendix A, Subpart
625?
Ref: Std. 726.10
N/A OK Finding Not Checked
4. Do authorizations include the
performance of certain AD
requirements?
• If so, has the training
remained up to date with
revisions to the AD, if issued?
Ref:
N/A OK Finding Not Checked
5. Is the system of control for
Elementary Work and Servicing
adequate?
Ref: CAR 706.11 / Std. 726.08(1)(j)
N/A OK Finding Not Checked
6. Does the company follow
procedures for the recording of
N/A OK Finding Not Checked
March 2001 Page 94
AOC-23 Elementary Work, Servicing
procedures for the recording of
Elementary Work and Servicing?
Ref: Std. 726.08(1)(k)
7. For flight crew members that
request contract servicing, have
they been trained in the proper
methods and techniques
themselves?
Ref:
N/A OK Finding Not Checked
8. Are the necessary tools and
equipment for elementary work
and servicing available?
Ref: CAR 706.04(2)(d)
N/A OK Finding Not Checked
9. Does the company have facilities
adequate for the performance of
maintenance and servicing?
Ref:
N/A OK Finding Not Checked
10.
Ref.
N/A OK Finding Not Checked
Comments/Summary:
March 2001 Page 95
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 96
AOC-24 Reserved
Reserved
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 97
AOC-25 Servicing - Fueling, De-fueling & Lubrication, Oxygen
1. Does the company follow stated
procedures for fuel handling and
controlling?
Ref: Std. 706.08(1)(r)
N/A OK Finding Not Checked
2. Is the fuel regularly monitored and
tested for quality?
Ref:
N/A OK Finding Not Checked
3. What standard is used for the
companies in support of their fuel
handling?
• Are their practices in
conformance with the
standard?
Ref:
N/A OK Finding Not Checked
4. Are there records for inspection of
the fueling facility?
• For each base or fueling
facility?
Ref:
N/A OK Finding Not Checked
5. Drum fueling; is the method used
to filter the fuel as described in the
manual?
Ref:
N/A OK Finding Not Checked
6. Is there a time limit for storage of
fuel in being respected as
described in the manual?
Ref:
N/A OK Finding Not Checked
March 2001 Page 98
AOC-25 Servicing - Fueling, De-fueling & Lubrication, Oxygen
7. Is the condition of the fueling
facility, i.e., hoses (bonded),
nozzle caps, filters, grounding
cables and fire extinguishers being
monitored?
Ref:
N/A OK Finding Not Checked
8. Is the fueling / defueling equipment
properly identified and maintained?
Ref:
N/A OK Finding Not Checked
9. *Are the aircraft refueling points
properly identified and placarded?
Ref:
N/A OK Finding Not Checked
10. *Is the training program for
personnel operating fueling /
defueling equipment followed as
described in the MCM?
Ref:
N/A OK Finding Not Checked
11.
Ref.
N/A OK Finding Not Checked
Comments/Summary:
March 2001 Page 99
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 100
AOC-26 Control of Parts, Parts Pooling
1. Are parts and materials owned or
used by the company acquired
and stored per the procedures
described in the manual?
Ref:
N/A OK Finding Not Checked
2. Is the individual responsible for the
control of parts / material
knowledgeable about the
procedures described in the
manual?
Ref:
N/A OK Finding Not Checked
3. Does the company use a
quarantine storage system?
• Are there procedures stated
for limited access and
control?
• Is it segregated, locked?
Ref:
N/A OK Finding Not Checked
4. Does the quarantine store contain
unserviceable parts, components,
material and equipment?
• Are these parts being
handling according to
procedures?
• Are these items properly
identified and held in
temporary transit status?
Ref:
N/A OK Finding Not Checked
5. Does the company’s system
ensure that there are no
unserviceable, unidentified or
untagged parts in bonded stores?
Ref:
N/A OK Finding Not Checked
6. Is there a stated policy and
requirement for the acquisition of
N/A OK Finding Not Checked
March 2001 Page 101
AOC-26 Control of Parts, Parts Pooling
requirement for the acquisition of
parts and materials used during
the performance of elementary
work and servicing?
Ref: Std. 706.08(1)(r)
7. Are shelf-lifed items controlled as
described in the MPM/MCM?
Ref:
N/A OK Finding Not Checked
8. Are flammable fluids and materials
stored in fireproof cabinets in a
separate area?
Ref:
N/A OK Finding Not Checked
9. Are material batches numbered as
described in the MPM/MCM?
Ref:
N/A OK Finding Not Checked
10. Are scrap items mutilated as
described in the MPM/MCM?
Ref:
N/A OK Finding Not Checked
11. Does the acquisition procedure
involve parts pooling agreements
with other operators?
• If parts pooling is used, are
limits on their use, and
certification requirements
specified in the manual /
contract?
• Is traceability back to the
N/A OK Finding Not Checked
March 2001 Page 102
AOC-26 Control of Parts, Parts Pooling
original certification available?
Ref: Std. 706.08(1)(r)
12.
Ref.
N/A OK Finding Not Checked
Comments/Summary:
Items completed by:
Date:
CAR 704 / 705 Aircraft Operator Requirements (CAR 706) File 5015-
Company: Date:
March 2001 Page 103
AOC-27 Service Difficulty Reporting SDR
1. Are other personnel
knowledgeable about the
procedures to be followed?
Ref: CAR 706.14 / Std: 726.08(1)(p) /
Std 591.01
N/A OK Finding Not Checked
2. Do company personnel have a
clear understanding of what a
service difficulty is?
Ref: CAR 706.14 / Std: 726.08(1)(p) /
Std 591.01
N/A OK Finding Not Checked
3. Does the Operator submit service
difficulty reports (SDRs) as
described in the manual?
• each time the same or a
similar defect is encountered?
Ref: Std. 726.14 / Std 591.01
N/A OK Finding Not Checked
4. Sample defect entries /
maintenance worksheets, are
service difficulties being reported?
• Is there evidence that the
operator is not filing Service
Difficulty Reports?
Ref: Std. 726.14 / Std 591.01
N/A OK Finding Not Checked
5. Does the Operator report
unapproved parts via the SDR
system?
Ref: Std 591.01 Appendix D
N/A OK Finding Not Checked
6. Are the reports forwarded within
the time frames established in the
manual?
N/A OK Finding Not Checked
March 2001 Page 104
AOC-27 Service Difficulty Reporting SDR
Ref: Std. 591.01
7. Are SDR records maintained as
described in the manual?
Ref: Std. 591.01
N/A OK Finding Not Checked
8. Is the operator’s responsibility for
the SDRs, which are discovered
by the maintenance contractor,
covered in the manual or specified
in the maintenance contract?
• Are these requirements met?
Ref: Std. 726.14 / Std. 591.01
N/A OK Finding Not Checked
9. Are all data sources feeding the
SDR system functioning as
described in the manual?
Ref: Std. 726.14 / Std. 591.01
N/A OK Finding Not Checked
10.
Ref.
N/A OK Finding Not Checked
Comments/Summary:
March 2001 Page 105
Items completed by:
Date:
