Sonova USA MYPILOT1 Remote Control Device User Manual

Phonak Inc Remote Control Device

User Manual

User GuidemyPilot™Your hearing care professional029-0691-02/V1.00/2008-01/A+W Printed in Switzerland © Phonak AG All rights reservedwww.phonak.com 0682 !GA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 1
23ContentsWelcome 4Description 6myPilot accessories 7Getting started 8Charging the battery and general battery info 8Turning myPilot ON or OFF 10Keypad lock 11Operating range 12Using myPilot 13Home screen 13Volume control 14Program selection 16myPilot battery status 17ZoomControl 17Menu functions 20Menu overview 20ZoomControl 20Volume 21Lock keypad 22Alarm clock 22Status info 24Settings 25Reset button 30Important information 31Maintenance and care 31Safety notice 32Important points 33Troubleshooting 36iCom (optional) 38Service and warranty 40Declaration of conformity 41Phonak distributors worldwide 42GA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 2
45Congratulations on choosing a digital hearing system from Phonak. Your new myPilot is a very important partof it. myPilot is an elegant and user-friendly remotecontrol which gives you access to all functions of yourdigital hearing system. Furthermore, it guarantees easymanagement of your hearing programs with visual confirmation on a state-of-the-art color display.You can use myPilot to tune both of your hearing instruments simultaneously. Or you can control bothhearing instruments individually, allowing you to perfectly fine-tune your hearing instruments to anyspecific hearing situation.Please read this manual carefully to benefit from allthe features of your new myPilot. Ask your hearing careprofessional if you have any questions.For further information, please visit the Phonak websitewww.phonak.com. Phonak – life is onFor your safety, carefully read the chapterImportant information on pages 31–37.WelcomeGA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 4
76myPilot accessories• Case• Lanyard • Power supply Contents may vary depending on country.ባቤብቦDescriptionቢON/OFF buttonባColor LCD displayቤKeypadUp ̅Volume upDown ̃Volume downRight ୴Next programLeft ୵Previous programCenter Menu/selectብMini USB connectionቦReset buttonቢGA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 6
9During the charging process, the battery symbol on the Home screen is blinking. Once the battery is fullycharged, the battery symbol will stop flashing and remain visible. Charging an empty battery typically takes about 90 minutes. It is safe to leave the charger connectedovernight—the battery cannot be overcharged.When charging myPilot for the first time, leave it to charge for five hours, even if the batterysymbol stops flashing.A new battery’s full performance is achieved onlyafter two or three complete charge and dischargecycles.The myPilot battery can be charged hundreds of times. If the operating time of your myPilot reduces substantially, please contact your hearing care professional.Charging the battery and general battery infomyPilot has an internal, rechargeable battery. To charge it, connect the charging cable to myPilot as shown in the picture below. Then plug the other end of the charging cable into a power outlet.Do not use myPilot while charging. For safety reasons, recharge the battery onlywith chargers supplied by Phonak.8Getting startediGA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 8
1110Auto keypad lockmyPilot is equipped with an automatic keypad lockwhich locks the keys automatically, once the device isnot being used for more than 20 seconds. To enable the feature, refer to section “Auto keypad lock”.Manual keypad lockYou also have the possibility of manually activating thekeypad lock via the menu.To lockTo lock the keypad, press to enter the menu and select Lock keypad. The keypad will lock and the device will enter the sleep mode.To unlockPress ୵ followed by ୴.Turning ONTo turn myPilot ON, press and hold the ON/OFF button for about a second until you see the display turn ON. Turning OFFTo turn myPilot OFF, press and hold the ON/OFF buttonfor about two seconds until you see the display turnOFF.For optimal convenience it is suggested to keepmyPilot turned on while wearing the hearing instruments. To avoid unwanted changes of thehearing instruments settings you can use the keypad lock. When you turn your hearing instruments off please also switch off myPilot. Getting started /Turning myPilot ON or OFFGetting started / Keypad lock iGA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 10
12 13Operating rangeRemote control operating range is about 100 cm (40”).Getting started / Operating rangeHome screenቢProgram iconባProgram nameቤVolume setting of left hearing instrumentብVolume setting of right hearing instrumentቦClockቧBattery symbolThe screens of your myPilot may look different, depending on your preferences set by your hearing care professional. ቢባቤብUsing myPilotiቦቧGA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 12
1514Volume controlBinaural volume controlTo change the volume setting of your hearinginstruments, go to the Volume screen by pressingeither ̅or ̃ while in the Home screen. Once in the Volume screen, you can change the volume of both hearing instruments simultaneously by pressing ̅to increase the volume and ̃to decrease the volume.The Volume screen shows the volume settings of both hearing instruments, including the most comfortable level (MCL) ቢwhich was defined by your hearing care professional during the fitting process. It also indicates the change compared to MCL in decibels (dB) ባ. ቢMost comfortable level (MCL)ባChange compared to MCL in dBቢ ቢባ ባUsing myPilotMonaural volume controlDirect accessTo change the volume settings of your left (or right)hearing instrument individually, go to the Volumescreen by pressing either ̅or ̃while in the Homescreen. Once in the Volume screen, press ୵to choosethe left side (or ୴to choose the right side) and use ̅to increase, and ̃to decrease volume.Access via menuTo change the volume of the left or right hearing instrument individually, press , select Volumeand Volume left or Volume right. Change the volumeusing the ̅ or ̃ key and press to return to the Home screen.GA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 14
1716Program selectionSelecting a hearing programTo select a hearing program use ୵ and ୴ while in theHome screen. By pressing ୴, the hearing instrumentschange to the next hearing program and the respectiveprogram icon appears for about 3 seconds.By pressing ୵, the hearing instruments return to the previous hearing program in the program sequence. All program changes made by myPilot are applied to both hearing instruments simultaneously.The order of the program sequence is set by your hearing care professional during the fitting process.For further information on hearing programs, pleaseask your hearing care professional.iiUsing myPilotmyPilot battery statusThe status of the myPilot battery is shown with a battery symbol in the Home screen. Battery consumption and the operating time greatly depend on the usage of the device. With normal use, myPilot will run for a few days before needing recharging. Once the battery is close to being depleted,the low battery symbol will appear in the top left corner of the Home screen.myPilot will still run for about an hour but you should rechargethe battery as soon as possible.ZoomControl (optional) If your hearing instruments are equipped with ZoomControl, this special feature allows you to choosefour directions in which to focus your hearing system(front, back, left or right).GA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 16
1918Direct accessA special function of the menu key is to access ZoomControl directly. If you press and hold for about 2 seconds you will enter the Select directionscreen (bypassing other menu options described later) and the default direction is shown. Use the arrow keys to change the direction in which you want to focus. Using myPilotAccess via menuTo access ZoomControl, press , select ZoomControland choose the desired direction using the arrow keys.After selecting the zoom position, press to return to the Home screen.Once in the Home screen, press ୵or ୴to exit ZoomControl and return to the default hearingprogram.GA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 18
21Menu overview• • ZoomControl (optional)• Volume• Lock keypad• Alarm clock• SettingsPressing will navigate one level back in the menu structure.Please note that you can directly return to theHome screen from any submenu point by brieflypressing the ON/OFF button.• ZoomControl (optional)To access ZoomControl, press , select ZoomControl and choose the desired direction using the arrow keys.Menu functions20i• VolumeWith myPilot, you may set/change the volume of each hearing instrument individually.Please note that volume of both hearing instruments can conveniently be changed via direct access, as described on page 15.Left / right volumeTo change the volume of the left or right hearing instrument individually, press , select Volumeand Volume left or Volume right. Change volume using the ̅ or ̃key and press .Reset volumeThis function resets the volume of both hearing instruments to the default level as defined by your hearing care professional during the fitting process.To reset volume, press , select Volume,Reset volumeand Confirm.iGA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 20
2322• Lock keypadTo avoid unwanted pressing of buttons (e.g. whenmyPilot is in your pocket), you can manually lock thekeypad. To lock the keypad, press and select Lock keypad.To unlock the keypad, press ୵followed by ୴.• Alarm clockSet alarmTo set the alarm, press , select Alarm clock and Setalarm. Enter the alarm time, using the ̅ or ̃key tochange the hours / minutes and the ୵ or ୴key to turnfrom hours to minutes, and press .00:00 AMMenu functionsiIf an alarm is set, thealarm symbol appears onthe Home screen nextto the clock.Respond to alarmWhen the alarm fires, myPilot will send an alarm signalto your hearing system (if myPilot is within 100 cm(40") of the hearing system). Additionally, myPilot itselfwill sound and show an alarm message on the screen.Press any key on myPilot to stop the alarm. Thealarm will then be set to OFF and has to be set againif needed.To modify the alarm time, set alarm again.Alarm ON/OFFTo cancel a set alarm press , select Alarm clock,Alarm ON/OFF and Alarm OFF.To (re)activate an alarm press , select Alarm clock,Alarm ON/OFF and Alarm ON.GA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 22
2524myPilot toneYou have the possibility to turn the myPilot alarm tone ON or OFF. Press , select Alarm clock, myPilottone, and choose either ON or OFF.myPilot will only perform the alarm when turned ON.The alarm will only be audible in the hearing instruments if myPilot is within 100 cm (40") of the hearing instruments.• Status infoSerial numbersTo see the serial numbers of your hearing system, press , select Status infoand Serial numbers. Menu functionsii• SettingsClockmyPilot has an internal clock which shows the timein the Home screen and when entering the sleep mode.Set timeTo set the time, press , select Settings,Clock andSet time. Enter the time, using the ̅ and ̃keys to change the hours / minutes and the ୵ and ୴keys to turn from hours to minutes, and press toreturn.Show/hide clockYou may choose whether or not to show the clock inthe Home screen.To show the clock in the Home screen, press , select Settings,Clock,Show/hide clock and Show.To remove the clock from the Home screen, press, select Settings,Clock,Show/hide clock and Hide.00:00 AMGA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 24
2726Menu functionsTime formatYou may choose between 2 different time formats inwhich the clock will appear.To choose the 12-hour format, press , select Settings,Clock,Time format and 12-hour.To choose the 24-hour format, press , select Settings,Clock,Time format and 24-hour.DatemyPilot has an internal date which is shown when myPilot enters the sleep mode.Set dateTo set the date, press , select Settings,Date andSet date. Enter the date, using the ̅ and ̃keys tochange the day / month / year and the ୵and ୴ keysto turn from days to months to years, and press .MM/DD/YYYYDate formatYou may choose between 2 different date formats.To choose the DD.MM.YYYY format, press , selectSettings,Date,Date format and DD.MM.YYYY.To choose the MM/DD/YYYY format, press , selectSettings,Date,Date format and MM/DD/YYYY.DisplayContrastTo change the contrast, press , select Settings,Display, and Contrast. In the contrast screen use the ̅ key to decrease and the ̃ key to increase the contrast level, and press .BrightnessTo change the brightness, press , select Settings,Display,and Brightness. In thebrightness screen use the ̅ key to increaseand the ̃ key to decrease the brightness le-vel, and press .GA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 26
2928Menu functionsBacklight timerBy default, the backlight is lit for 20 seconds.To change the backlight time, press , selectSettings, Display and Backlight timer and choosethe desired time (3, 5, 10, 15, 20 or 25 seconds).When navigating in menu screens the backlighttime is automatically extended. myPilot will briefly display a sleep mode screen before switching off the backlight.Auto keypad lockmyPilot can be configured to automatically lock thekeys when switching off the backlight. To activate the auto keypad lock, press , Settings, Auto keypad lock and ON. To deactivate the auto keypad lock, press , Settings, Auto keypad lock and OFF.Auto power OFFTo reduce power consumption, you can enable the auto power OFF feature. By default, the auto power OFF is disabled. To enable it and to set the time before myPilot turns OFF automatically, press , select Settings,Auto powerOFF and choose the desired time (1 minute, 3 minutesor 5 minutes).To disable the auto power OFF feature, press , select Settings,Auto power OFF and OFF.iGA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 28
3130If, for some reason, myPilot becomes unresponsive, press the reset button on the back of the device as shown in the picture. No data will be lost. Reset button (on the back of the device)Maintenance and careClean myPilot using a damp cloth. Never use household cleaning products (washing powder,soap, etc.) or alcohol to clean the device.When myPilot is not in use, turn it OFF and storeit safely.Protect myPilot from excessive moisture (bathing, swimming) and heat (radiator, car dashboard). Protect it from excessive shock and vibration.Important informationGA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 30
3332Safety noticeKeep this device out of reach of children under 3 years.Interference with medical devices This device uses low-power, digitally codedtransmission to communicate to your hearinginstrument. Although unlikely, interference with medical devices such as pacemakers is possible. Interference should not occur with normal use,keep the device 10 cm (4”) or more from the body. Therefore, it is recommended that pacemakerusers do not keep this device in a breast pocket.External devices may only be connected if they have been tested in accordance with correspondingIECXXXXX standards.Important pointsThe digitally-coded, inductive transmission technology used in this device is extremely reliable and experiences virtually no interferencefrom other devices. It should be noted, however,that when operating the device near a computerterminal or other strong electromagnetic fields, it may be necessary to be at least 60 cm (24”)away to ensure proper operation. If the hearinginstrument do not respond to the device because of an unusual field disturbance, moveaway from the disturbing field.Do not use this device in locations where it is forbidden to use electronic devices, for instanceon airplanes.X-ray radiation (e.g. CT scans, MRI scans) mayadversely affect the correct functioning of thisdevice. We recommend that you turn the deviceOFF before undergoing X-ray procedures and keepit outside the room.Important informationGA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 32
3534Your hearing instrument and this device weregiven a unique communication network code during the fitting. This ensures that the device will not affect hearing instruments worn byothers.High-powered electronic equipment, larger electronic installations and metallic structuresmay significantly reduce the operating range.Use only original Phonak accessories.Do not make any changes or modifications to this device.Opening myPilot might damage it. If problems occur which cannot be resolved by following theremedy guidelines in the troubleshooting sectionof this user guide, consult your hearing care professional. Important informationmyPilot may only be repaired by an authorizedservice center.The battery may only be replaced by an authorizedservice center.Do not remove this cover: GA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 34
3736TroubleshootingSituationmyPilot turns OFF automatically.myPilot becomes unresponsive.The screen is white or dark.myPilot commands apply only to one hearing instruments as opposed to both. RemedyCharge myPilot. Reset myPilot. Adjust the brightness and / or contrast settings. Move myPilot closer to the hearing instrument.Most probable causeThe battery is empty. myPilot may have encountered a softwareproblem.Brightness and / or contrast settings might be sub-optimal.myPilot may be out of range of unresponsive hearing instrument.Important informationGA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 36
3938iCom is an optional accessory available for your hearing instruments. With the push of a single button, iCom connects your hearing system with the technology around you (mobile phones, audio equipment, FM etc.).Bluetooth connectionsiCom offers a simple way to connect your mobile phone via Bluetooth to your hearing system.iCom is also capable of transmitting a stereo audio signal from any Bluetooth enabled device (built-in or via an adapter).For further information, please ask your hearing care professional.iCom (optional)GA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 38
4140Phonak AG, Laubisrütistrasse 28, CH-8712 Stäfa,Switzerland declares under its sole responsibility thatmyPilot is in conformity with the following standardsor other standardizing documents:Radio: EN 300 330EMC: EN 60601-1-2El. Safety: EN/IEC 60601-1Implementing the provisions of the MDD 93/42/EEC(Medical Device Directive), R&TTE Directive 1999/5/EC(Radio and Telecommunications Terminal Equipment),EMC Directive 2004/108/EC (ElectromagneticCompatibility) and LVD 2006/95/EC (Low VoltageDirective).Declaration of conformityPhonak offers you a comprehensive global warrantywhich becomes effective on the date of purchase.Please ask your hearing care professional about thedetails and duration. This warranty covers any repairs due to defects in material and/or workmanship.The warranty does not cover damage from improperhandling or care, exposure to chemicals, immersion inwater or undue stress. Damage caused by third partiesor non-authorized service centers renders the Phonakwarranty null and void. This warranty does not includeany services performed by a hearing care professionalin their office. This warranty applies to the Phonakproducts listed below:Serial number:Date of purchase:Service and WarrantyGA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 40
4342Spain Phonak Ibérica S.A., 03008 AlicanteSweden Phonak AB, 117 43 StockholmSwitzerland Phonak AG, Phonak Schweiz, 8712 StäfaUnited Kingdom Phonak UK LimitedWarrington, Cheshire WA1 1PPUSA Phonak LLC, Warrenville, IL 60555-3927Independent general A complete list of Phonak distributors distributors: is available at Phonak's Internet site: www.phonak.com. Please visit us or ask your hearing care professional for information.Manufacturer: Phonak AG, Laubisrütistrasse 28CH-8712 Stäfa, SwitzerlandPhonak distributors worldwideGroup companies: (detailed information on www.phonak.com)Australia Phonak Australasia Pty. Ltd. Baulkham Hills N. S. W. 2153Austria Hansaton Akustische Geräte GmbH5020 SalzburgBelgium Ets Lapperre B.H.A.C. NVB-1702 Groot-BijgaardenPhonak Belgium NV, B-1700 DilbeekBrazil CAS Produtos MédicosSão Paulo – SP 04363-100Canada Phonak Canada LimitedMississauga, Ontario L5S 1V9China Phonak (Shanghai) Co. Ltd., Shanghai City 200233Denmark Phonak Danmark A/S, Nitivej 102000 FrederiksbergFrance Phonak France SA, 69500 BronGermany Phonak GmbH, 70736 Fellbach-OeffingenEC RepresentativeItaly Phonak Italia S.r.l., 20159 MilanoJapan Phonak Japan Co., Ltd., Tokyo 101-0044Jordan Phonak Middle East, 11181 AmmanMexico Phonak Mexicana, S.A. de C.V. 03920México, D.F.MEXICONetherlands Phonak B.V., 3439 ME NieuwegeinNew Zealand Phonak New Zealand Ltd., TakapunaAuckland 9Norway Phonak AS, 0105 OsloPoland Phonak Polska Sp. z o.o., 00-567 WarszawaRussian Federation Phonak CIS Ltd., Moscow, 115114GA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 42
4544The CE symbol is confirmation by Phonak AG that this Phonak product meets the requirements of directive 93/42/EEC on medical devices and theR&TTE Directive 1999/5/EC on Radio and Telecommunication Terminal Equipment.The numbers after the CE symbol are the numbers of consulted certified bodies under the above mentioned directives. The alert sign means that potential restrictions on its use are applicable in one or more EU Member States.This symbol indicates this product complies with requirements for a BF type applied part according toEN 60601-1.This symbol indicates that it is important that the userrefers to associated warnings given in this user guide. The symbol with the crossed out disposal bin indicatesthat this product shall not be treated as householdwaste. Please hand over your old or unused product tothe applicable collection point for the recycling of electrical and electronic equipment or bring your oldproduct to your hearing care professional for appropriate disposal. By ensuring this product is disposed of correctly, you will help prevent potentialnegative effects on the environment and human health.Operating This product has been designed for trouble-free conditions operation without restrictions when used as intended,unless otherwise stated in this user guide.Transportation Temperature should not exceed limits of –20°/60°and storage Celsius at a relative air humidity of 65% for extendedconditions periods during transportation and storage. Air pressure between 500 and 1100 hPa is not detrimental to this device.Australia & New ZealandBrazilChinaJapanSouth Korea0682 !XXXX !GA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 44
4746Notice 3This equipment has been tested and found to complywith the limits for a Class B digital device, pursuant toPart 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residentialinstallation. This equipment generates, uses, and canradiate radio frequency energy and, if not installed andused in accordance with the instructions, may causeharmful interference to radio communications. However,there is no guarantee that interference will not occurin a particular installation. If this equipment does cause harmful interference toradio or television reception, which can be determinedby turning the equipment off and on, the user is encouraged to try to correct the interference by one ormore of the following measures:• Reorient or relocate the receiving antenna• Increase the separation between the equipment and receiver• Connect the equipment into an outlet on a circuit different from that to which the receiver isconnected• Consult the dealer or an experienced radio/TV technician for helpNoticesNotice 1This instrument is certified under:FCC ID: KWC-MYPILOT1IC: 2262A-MYPILOT1This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation issubject to the following two conditions:1) this device may not cause harmful interference, and 2) this device must accept any interference received,including interference that may cause undesiredoperation.Changes or modifications made to this equipment not expressly approved by Phonak may void the FCC authorization to operate this equipment.Notice 2This Class B digital apparatus complies with CanadianICES-003.GA_myPilot_GB.qxp 15.1.2008 10:07 Uhr Seite 46

Navigation menu