Sonova USA TVLINKII Phonak TVLink II base User Manual

Phonak Inc Phonak TVLink II base Users Manual

Users Manual

Phonak TVLink II Simplified User GuideFor latest complete version, please visit www.phonak.com/tvlink
2Contents 1.  Welcome  4 2.  Getting to know your TVLink II  5 3.  Getting started  7  3.1 7  3.2 Selecting the charging slot 8  3.3 Connecting the cables 16    Pairing TVLink II  4.  Daily use  18   4.1 18   4.2 Connecting the devices 21   4.3 Adjusting the volume 23  4.4  24 Switching off device Understanding the indicator light  5.  Troubleshooting  25  5.1  Testing the audio transmission  25
3 6.  Service and warranty  28  6.1  Local warranty  28  6.2 International warranty  28  6.3 Warranty limitation  28 7.  Compliance information  29 8.  Information and explanation of symbols  33 9.  Important safety information   37
4Congratulations on choosing the Phonak TVLink II.It expands the way you hear your world by wirelesslyconnecting to your TV and other entertainment   or communication devices.Please read this user guide carefully to discover how to benefit from all the features of your TVLink II. If you have any questions, please consult www.phonak.com/tvlinkPhonak – life is on    www.phonak.com1. WelcomeCE mark applied: 20140560
52. Getting to know your TVLink IIThe intended use of the TVLink  II basestation is to  connect to a TV or any other audio source. It sends audio signals wirelessly within up to  30 meters (100 ft). It also serves as a charging cradle for the Phonak streamer.
62. Getting to know your TVLink II2.1 Device descriptionButtonsA Volume down B Power on/off and    main indicator lightC Volume upD PairingInputs E Power supply F Digital audio (optical)G Digital audio (coaxial)H Analog audio (3.5 mm)OthersI Audio indicator lightsJ Exchangable charging slotBACEDHIF JG
73. Getting started3.1 Selecting the charging slotThe  TVLink II is delivered with the charging slot for Phonak ComPilot Air  II clip-on streamer.If you have ComPilot or ComPilot II, change the slot using the Phillips head screwdriver no 1.* Unscrew the bottom screw. Lift the charging slot as shown.* Insert the other slot completely. Insert and gently tighten the screw.
83.2 Connecting the cablesConnect the power supply:* Place TVLink  II next to your TV or sound source.  Connect the mini-USB plug of the power source  to the power input of the TVLink  II
93. Getting startedSupported audio formatsThe Phonak TVLink II can be connected to any audio source such as a TV, PC or hi-fi system. It supports  3 different audio input formats.For best results, we recommend to use the optical or coaxial connection if available on your audio device. Please ensure to always connect TVLink II to the  audio OUT put!Optical (“Toslink”)Digital signalFiber optic cableCoaxialDigital signal RCA cableAnalogAnalog signal3.5 mm plug
Slow blink orange Solid orange10Signal prioritiesNormally it is enough to connect one audio cable.If more than one cable is connected and a signal is present, TVLink II automatically selects the best  possible input in the following order:1. Optical2. Coaxial3. Analog Even if the optical and coaxial cable is one wire only, the signal is stereo.TVLink II  shows the selected input by an orange audio  indicator light:Input selectedInput selected and  audio available 2   31
11Option 1: Connecting via Optical cableIf an optical output is available:* Unpack the cable labeled “Optical”.* Remove the protection caps from  the plugs.* Connect one end of the optical cable into the  “Optical” input of TVLink II, and the other end into the optical output of your TV.3. Getting started
12Option 2: Connecting via coaxial cableIf a coaxial output is available:* Unpack the cable labeled “Coaxial” (orange plugs).* Connect one end of the coaxial cable into the  “Coaxial” input of TVLink II, and the other end into the coaxial (also known as “digital out”, “S/P DIF”)output of your TV. Ensure not to use red/white analog or yellowvideo output
13Option 3: Connecting via RCA / Cinch cableIf an RCA output (red / white) is available:* Unpack the cable labeled “Analog RCA / Cinch”.* Connect the 3.5 mm plug into the “Analog” input of the TVLink II. Connect the red and white plugs to the matching red and white output sockets on your TV.3. Getting started
14Option 4: Connecting to the headset socket* Unpack the cable labeled “Analog 3.5 mm”.* Connect the stereo plug into the “Analog” input of the TVLink  II. Plug the other end into the headset output socket of your TV.
15 When connecting TVLink II to the headset  socket of your TV, you are able to adjust the  volume via your TV remote control. Some TVs will switch off their loudspeakers  When using the headset socket – the TV will   not be audible for other people. 3. Getting started
163. Getting startedPut TVLink II  into pairing mode If TVLink II has never been paired, it will  automatically be in pairing mode after switching on. This is indicated by a rapidly blinking blue main indicator light.To manually start pairing mode:* Switch TVLink  II on.* Press the pairing    button on the back,  and the main indicator  light will start rapidly  blinking blue.* Make sure TVLink  II and  the streamer are within  1 meter (3 ft) range. TVLink II will remain in pairing mode for two  minutes or until the pairing has been completed.3.3 Pairing TVLink II
17Completion of pairingWait until both indicator lights turn solid blue. This cantake up to 2 minutes but usually occurs within a few seconds. The TVLink  II  basestation can be paired to a  maximum of 4 streaming devices. A fifth pairing will replace the first paired device. Two devices only need to be paired once. They  remain paired after switching off and will  automatically connect after being switched on again.
184.1 Connecting the devicesEach time the devices are switched on, they will  automatically connect to each other.* Make sure the streamer and  TVLink  II  are within 1 meter  (3 ft) range and the audio  source (e.g. TV) is on.* Switch both devices on.* The indicator lights will turn  green first.* Wait until the indicator lights  turn solid blue. This may take up to 30 seconds but usually  Occurs within a few seconds.4. Daily use of the Phonak TVLink
19You will hear the sound of the TV directly.   If you cannot hear the sound, repeat the setup  on page 11. If no audio input is available, TVLink II auto- matically stops the Bluetooth audio transmission  to the streamer after 5 minutes.  Its main indicator light will blink green.The distance between TVLink II and the streamer can be up to 30 m (100 ft). Line-of-sight between your streamer and the TVLink II  is not required. However, interference in the environment by walls or furniture may reduce the operating range.4. Daily use of the Phonak TVLink II
20If the streamer is out of range  the wireless audio transmission will be terminated. If the streamer is then moved back into the range , it will automatically resume streaming. It may take up to 10 seconds until the streaming resumes. Both streaming light indicators should  be solid blue during streaming. If the TVLink II  main indicator light  – blinks green, make sure the audio input to the   TVLink II is properly connected.  - is green, make sure the streamer is switched on      and the devices are paired (chapter 3.5).   – blinks blue, you are in paused mode. Press the    streamer main   button to resume streaming.
214.2 Adjusting the volume *Set the volume of the TV speakers at the level  to suit other viewers.*Adjust the volume via the  TVLink II  volume  control until the sound is comfortable.   4. Daily use of the Phonak TVLink II
22*If your TVLink II  is connected to the headphone  socket of your TV, you may also use your TV remote control to adjust the volume via the TV directly. Please refer to the TV user guide for more details on setting the TV volume. If your TV is connected to a satellite receiver or  a set-top box, make sure the volumes of these  additional devices are set to a 75% level for best audio quality results.
234.3 Switching off device * To end the transmission of the audio signal, switch off  TVLink II by pressing the On / Off button.  4. Daily use of the Phonak TVLink II
244.4 Understanding the indicator light The TVLink II main indicator light gives you  useful information:Solid green     Switched OnBlink green      On but no audio inputRapid blink      Pairing modeblue    Solid blue     StreamingBlink blue     Pause modeMulti color      Test mode, see chapter 5.1blinking     For a more detailed explanation of the streamer  indicator lights please refer to the streamer’s user guide.
255. Troubleshooting5.1 Testing the audio transmissionIf you cannot hear the sound from the audio source (e.g. TV), proceed as follows. Test the connection of TVLink II * Switch on and wear the streamer correctly.* Switch off the TVLink II  first, then  press the basestation volume  down and power button  simultaneously until the main  status light starts to blink in  different colors.* The streamer and the TVLink II  should connect now (blue/green or blue/red blinks), and you hear a sound test melody.1. 2.
26* Use the streamer volume up/down   buttons to change the volume of the test sound. * If no test sound can be heard, start the pairing  procedure as described on page 16.* The test sound continues for 2 minutes or until any of the TVLink II  buttons is pressed. Test the cable connectionsIf you were able to hear the test melody from TVLink II but you cannot hear the sound from the TV, there is a problem with the cable connection.* Ensure the audio cable is completely plugged in.* Ensure you connected the cable to an OUTput and not an INput.* Try a different cable. * Try a different output socket of the TV. The basestation main indicator light gives information during test mode.The colors alternate to indicate the audio input status as well as the connection status to the streamer.
27Example: Red/blue/red/blue/etc: Streaming test sound no audio input detected on the TVLink II.Color codes:Red  No audio input on TVLink IIGreen  Audio input detected on TVLink IIOrange   Searching for streamer Blue   Streaming test sound to streamer5. Troubleshooting
286. Service and warranty6.1 Local warrantyPlease ask the hearing care professional, where you purchased your devices, about the terms of the local warranty.6.2 International warrantyPhonak offers a one year limited international warranty, valid as of the date of purchase. This limited warranty covers manufacturing and material defects. The warranty is valid only if proof of purchase is shown.The international warranty does not affect any legal rights that you might have under applicable national legislation governing sale of consumer goods.6.3 Warranty limitationThis warranty does not cover damage from improperhandling or care, exposure to chemicals, immersion inwater or undue stress. Damage caused by third parties Or non-authorized service centers renders the warrantynull and void. This warranty does not cover any Services performed by a professional in his/her office.
297. Compliance informationDeclaration of Conformity Hereby Phonak AG declares that this Phonak product  is in compliance with the essential requirements of the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained from the manufacturer  or the local Phonak representative whose address can be taken from the list on www.phonak.com (worldwide locations).Australia:Supplier Code Number   N15398New Zealand:Supplier Code Number  Z1285
30Notice 1:This device complies with Part 15 of the FCC Rules  and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received,    including interference that may cause undesired   operation.Notice 2:Changes or modifications made to this device not  expressly approved by Phonak may void the FCC  authorization to operate this device.Notice 3:This device has been tested and found to comply  with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable  protection against harmful interference in a residential  installation. This device generates, uses and can radiate radio frequency energy and, if not installed
31and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:- Reorient or relocate the receiving antenna.- Increase the separation between the device and receiver.- Connect the device into an outlet on a circuit different from that to which the receiver is connected.- Consult the dealer or an experienced radio/TV  technician for help.7. Declaration of Conformity
32Notice 4:Japanese Radio Law and Japanese Telecommunications Business Law Compliance. This device is granted pursuant to the Japanese Radio Law ( 電波法) and the Japanese Telecommunications Business Law ( 電気通信事業法).This device should not be modified (otherwise the granted designation number will become invalid).”More details can be found in the data sheet which can be downloaded from www.phonak.com/tvlink
33XXXXThis symbol indicates that it is  important for the user to read and take into account the relevant  information in this user guide.The CE symbol is confirmation by Phonak AG that this Phonak product meets the requirements of the R&TTE Directive 1999/5/EC on Radio and Telecommunication Terminal Equipment. The numbers after the CE symbol are the numbers of consulted certified bodies under the above mentioned directives. This device is a class 2 device and can be operated in the EU member states without restrictions for indoor use, but must not be operated  outdoors in France. 8. Information and explanation of symbols
34Operating conditions Important information for handling and product safety.This symbol indicates that it is  important for the user to pay attention to the relevant warning notices in this user guide.EMC and radio communications  compliance label Australia.The device is designed such that it functions without problems or restrictions if used as intended, unless otherwise noted in this user guide.Indicates the device manufacturer, as defined in EU Directive 93/42/EEC.
358. Information and explanation of symbolsKeep dry. Humidity transportation: up to 90% (non condensing).  Humidity storage: 0% to 70%, if not in use. Humidity operation: <90% (non  condensing). Atmospheric pressure: 500 hPa to 1100 hPa.Temperature transport and storage: –20° to +60° Celsius  (–4° to +140° Fahrenheit). Temperature operation:  0° to +40° Celsius  (+32° to +104° Fahrenheit).
36The symbol with the crossed-out garbage bin is to make you aware that this device may not be thrown away as normal household waste. Please dispose of old or unused device, at waste disposal sites intended for electronic waste, or give your device to your hearing care professional  for disposal. Proper disposal protects the environment and health.The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG Inc., and any use of such marks by Phonak is under license. Other trademarks and trade names are those of their respective owners.
37The following pages contain important safetyinformation.Hazard warnings Keep this device out of reach of children and  mentally challenged people or pets. Use only hearing aids that have been specially  programmed for you by your hearing care  professional. Dispose of electrical components in accordance with your local regulations by Phonak AG. Changes or modifications to any of the devices  that were not explicitly approved by Phonak are not permitted. External devices may only be connected if they  have been tested in accordance with corresponding  IECXXXXX standards. Only use accessories approved  by Phonak AG. 9. Important safety information
38 For safety reasons, only use stabilized chargers  with a rating of  5 VDC, min. 500 mA. Caution: electric shock. Do not insert plug alone into electrical outlets. Do not power TVLink  II from a PC or laptop USB port. This may damage your equipment. Do not use the device in explosive areas (mines or industrial areas with danger of explosions,  oxygen rich environments or areas where flammable  anesthetics are handled) or where electronic  equipment is prohibited. Opening the device might damage it. If problems  occur which cannot be resolved by following the  remedy guidelines in the troubleshooting section of this user guide, consult your hearing care professional.
399. Important safety information Product safety information When TVLink II  is not in use, switch it off. Protect the device connectors, plugs, charging slot  and power supply from dirt and debris. Protect all devices from excessive moisture (bathing  or swimming areas) and heat sources (radiator,  TV top). Protect devices from excessive shock and vibration. Clean devices using a damp cloth. Never use  household cleaning products (washing powder, soap,  etc.) or alcohol to clean them. Never use a  microwave or other heating devices to dry any of  the devices. The digitally coded, inductive transmission  technology used in these devices is extremely reliable  and experiences virtually no interference from  other devices. It should be noted, however, that when  operating the system near computer equipment,
40  larger electronic installation or other strong electro-magnetic fields, it may be necessary to be at least  60 cm (24") away from the interfering device to  ensure proper operation. X-ray radiation, CT or MRI scans may destroy or  adversely affect the correct functioning of the devices. Do not use these devices in areas where electronic  equipment is prohibited.Other important information High-powered electronic equipment, larger electronic installations and metallic structures may impair and significantly reduce the operating range.
41        Notes
www.phonak.com029-0313-02/2014-09/A+W © Phonak AG   All rights reservedPhonak AGLaubisrütistrasse 28CH-8712 StäfaSwitzerland0560

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