Sonova USA WHSSAN Hearing Aid User Manual Aud o Yes GB qxp

Phonak Inc Hearing Aid Aud o Yes GB qxp

User Manual

0459Audéo YESUser Guide
2ContentsWelcome 5Description 6Preparation 9Replacing the battery 9Identifying left and right Audéo YES 12Inserting Audéo YES with xReceiver and dome into your ear 13Closed domes 15Inserting Audéo YES with Shell 17Operation 20Switching On/Off 20myPilot (optional) 22Fine tuning based on your personal preferences 24iCom (optional) 25EasyAudio and EasyBluetooth 26
3Maintenance 27Microphone Protector 27Important points 29Warning 32Service and Warranty 33Phonak distributors worldwide 34
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5Congratulations on choosing Audéo YES, the most sophisticated wireless communication device currently available. It uses the latest advances in digital soundprocessing to automatically adjust to your listening needs. Audéo YES provides the highest sound quality,speech understanding, listening comfort and wirelessconnectivity for all your personal communication situations. Its modern design is inconspicuous when wornand ensures optimal placement on the ear for best performance.Audéo YES is a quality product developed by the Swiss company Phonak, a world leader in communicationtechnology, innovation and reliability. Please read this manual carefully to benefit from all the features of Audéo YES. With proper care, Audéo YES will supportyour hearing and communication needs for many years.If you want additional information about Audéo YES,please visit www.phonak.com Phonak - life is on!Welcome
6DescriptionAudéo YES with xReceiver and domeቢMicrophone inputs with Microphone ProtectorባBattery compartment with On/Off switchቤxReceiver UnitብRetention (optional)ቦDomeባቤቦቢብ
Audéo YES with xReceiverand SlimTipቢ–ቤSee belowብIndividual SlimTipቦRemoval handleAudéo YES with xReceiver Shell for custom fitቢMicrophone inputs with Microphone ProtectorባBattery compartment with ON/OFF switchቤxReceiver Unit (sound output)ብxReceiver Shell7ቦቢቤባቤብባቢብ
8Protective case A special protective case is provided to securely store your Audéo YES instruments and batteries.Store your Audéo YES in their protective case when not in use and leave the battery compartment in the OFF position (as described on page 20) to allow any moisture to evaporate. Remove the batteries if you will not be using them for an extended period of time.ቢLeft Audéo YES ቤSpare batteriesባRight Audéo YESቢባቤDescription
9PreparationReplacing the battery Using the nail grip, open the battery compartmentcompletely and remove the old battery.Remove the protective foil from the new battery. Wait for two minutes before inserting it.
10PreparationInsert the new battery with the “+” sign (flat side ofthe battery) in line with the correct battery orientationmarked in the battery compartment and close it.Replacing the batteryHandle the battery compartment with care and do not use excessive force. If there is any resistance when shutting the compartment, ensure that the battery is insertedcorrectly.
11The compartment may not close properly if thebattery is upside down and the instrument willnot work.When your Audéo YES is not in use, leave the battery compartment open to allow any moistureto evaporate.Low battery warningAn acoustic signal gives you an early warning that the battery is approaching exhaustion. Usually you have at least 30 minutes to replace the battery. With very high quality batteries, this reserve may be much higher and Audéo YES will repeat the low battery warning approximately every 30 minutes.Please note that the battery consumption increaseswith regular use of the myPilot command center orthe iCom communication interface.
12PreparationIdentifying left and right Audéo YESIt is important to use the correct Audéo YES for each ear.Your hearing care professional can mark them for youwith a color code placed in the battery compartment. The color code is visible when the battery compartment is opened. It will identify left and right instruments as follows:blue = red = left Audéo YES right Audéo YES
13Inserting Audéo YES with xReceiver and dome into your earOpen domesPlace the Audéo YES over the top of your ear ቢ.ቢ
Hold the xReceiver where it attaches to the dome ባand gently push the dome into your ear canal.The dome should be placed far enough into the ear so that the wire of the xReceiver lies flush with your head ቤ.14Preparationቤባ
15Closed domesThe closed dome consists of two fins overlapping eachother. Before inserting the closed dome into the ear canal, it is important to check the position of these fins.The bigger fin must be positioned over the smaller fin, see picture ቢ. If the position is incorrect ባ, youcan easily adjust it. With one finger, just bend smoothly the bigger fin forwards and then back again sothat it is overlapping the smaller one, see picture ቤ.Make sure also that the slit of the closed dome is in ahorizontal position on the tube unit, as shown in picture ቢ. Your xReceiver with closed dome is ready to be inserted into the ear, refer to page 13.In very rare cases, the dome can remain in the ear canal when removing the micro tube fromthe ear. In the unlikely case that any parts remainin the ear canal, it is strongly recommended tosee a medical specialist for safe removal.
16Correct position ቢWrong position ባMoving the fins ቤPreparation
17Inserting Audéo YES with Shell Using the hand on the same side you wear your hearing system, grasp the shell between your thumband index finger.Raise your hand to your ear making sure the canal end of the shell faces your ear. Tilt your hand slightlyforward ቢ.ቢ
18PreparationInsert the canal end of the shell into your ear canal.Tug gently on your ear lobe and push the hearing system into the correct position ባ.ባ
19Now position the hearing system behind your ear. Be careful not to twist the tubing ቤ.Check the placement of theshell by tracing the contour of the ear with your finger. ቤ
20Switching On/OffSwitching OffUsing the nail grip, slightly open the battery cover until it snaps into its OFF position.Switching OnClose the battery compartment by pressing on the base of the instrument.Operation
21Please be aware of that your hearing instrument takes several seconds to boot up. Your hearingcare professional may have activated a furtherdelayed activation timer. This function delays theactivation of the hearing system (for 9 or 15 seconds) after the battery door is closed in orderto avoid any disturbance while placing it on your ear.An acoustic signal confirms when your hearing system is switched on.
22myPilot (optional)The myPilot command center is an optional accessoryfor Audéo YES hearing systems. It allows a convenient, user-friendly and discreet control of all the functionsof your hearing system and additional benefits.½Volume control½Program selection½Automatic mode selection½Access to ZoomControl program½Clock and alarm½myPilot battery status ½Read out of hearing instrument volume, programs and battery statusFor detailed information on the use of your myPilot, please refer to its user guide or ask your hearing care professional.myPilot: available in two stylish colors,high-tech gray or white.
23For optimum results, position your myPilot as shown in the drawing.Do not use your myPilot in locations where it is forbidden to use electronic devices. ZoomControlThis special hearing program allows you to choose fromfour directions in which to focus your hearing system(front, back, left or right). ZoomControl can be accessedvia the myPilot command center only.Operating range max. 50 cm (20”)
24Fine tuning based on your personal preferencesThe fitting process has limited capabilities of reproducing the full spectrum of your personal soundenvironments. This limitation is overcome by the ability of the Audéo YES hearing system to learn fromyour real life volume adjustments. When used with a myPilot, Audéo YES offers a unique functionality called “Self Learning”. In every environment, it logs yourpersonal volume changes within the hearing system.This means that every time you change the volume ofyour Audéo YES hearing system, this correction is taken into account to apply your preferred volumeautomatically when you are in a similar environmentnext time. Self Learning* cleverly ensures that your volume corrections in each environment contribute to a fully personalized volume setting.*Audéo YES III does not have this functionmyPilot (optional)
25iCom is an optional accessory available for Audéo YES hearing systems. Automatically or with the push of asingle button, iCom connects your hearing system withthe technology around you.Bluetooth connectionsiCom offers a simple way to connect your mobile phone via Bluetooth to your hearing system.iCom is also capable of transmitting a stereo audio signal from any Bluetooth enabled device (built-in or via an adapter) such as MP3 players, laptops, computers or televisions.iCom (optional)
26EasyAudio and EasyBluetoothYour Audéo YES hearing system contains two special audio programs: EasyAudio and EasyBluetooth. These programs are automatically selected in your hearing system when an audio or Bluetooth signal isreceived from iCom. EasyAudio and EasyBluetooth ensure that you have the optimum program activatedfor streaming. An acoustic signal in your Audéo YES hearing instruments confirms the switch to either Easy program.Please refer to the iCom user guide for more informationon the numerous iCom applications.iCom (optional)
27Microphone Protector Important: The Microphone Protector is an exclusivePhonak system designed to protect the Audéo YES hightech microphones from debris. The Microphone Protector can be replaced if needed. Your Audéo YES instrumentsshould not be used without the Microphone Protector. Your hearing care professional can tell you whether the Microphone Protector should be exchanged or not.Maintenance
28Important: Consult your Audéo YES specialist about changing the Microphone Protector if you experienceany of the following:½Audéo YES sounds quieter than usual.½There is a reduction in sound quality.½Understanding in noise becomes more difficult.½It becomes more difficult to determine the direction of sounds.Maintenance
29Important points1) Always use new batteries for your Audéo YES hearing system. You can return empty batteries toyour hearing care professional.2) When your hearing system is not in use, leave thebattery compartment open to allow any moisture toevaporate.3) If you will not be using your hearing system for a long period of time, store it in its protective case.Remove the batteries and leave the battery compartments open. Make sure your hearing systemis completely dry before closing the case.4) Protect your hearing system from excessive moistureand heat. Always remove it before showering, bathing or swimming. Do not leave the hearing system near windows or in a car. Avoid strong joltsand vibration.
305) Daily cleaning and the use of a drying system ishighly recommended. "C&C line" from Phonak is acomplete set of cleansing products. Your hearingcare professional will be glad to advise you.Never use household cleaning products (washingpowder, soap, etc.) to clean your hearing system.6) Hair spray, face creams and make-up can damagehearing systems. Remove the hearing system before applying cosmetics.7) If you experience any soreness or inflammation in or behind your ear, contact your hearing careprofessional.8) If your hearing system fails to operate after youhave correctly inserted new batteries, contact yourhearing care professional for advice. Please rememberto bring your accessories (e.g. myPilot, iCom) togetherwith your hearing system for service enquiries.Maintenance
31The symbol with the crossed out disposal bin indicates that this hearing system shall not be treated as household waste. Please hand over your old or unused hearing system to the applicable collection point for the recycling of electrical and electronic equipment or bring it to your hearing care professional for appropriate disposal. By ensuring this product is disposed of correctly,you will help prevent potential negative effects on the environment and human health.
32WarningHearing system batteries are toxic when swallowed!Keep them out of reach of children and pets. Ifbatteries are swallowed, please seek the advice of a medical practitioner!Only use hearing systems that have been speciallyprogrammed for you by a hearing care professional.Other instruments may be ineffective and may, incertain cases, even damage your hearing.X-ray radiation (e.g. CT scans, MRI scans) mayadversely affect the correct functioning of yoursystem. We recommend that you remove them before undergoing X-ray procedures and keep themoutside the room.Hearing systems in directional microphone modereduce mainly background sounds. Warning signalscoming from behind and vehicles’ horns approachingfrom behind are partially or completely suppressed.Changes or modifications made to this equipment not expressly approved by Phonak are not allowed.
33Phonak offers you a comprehensive global warrantywhich becomes effective on the date of purchase. Pleaseask your hearing care professional about the details andduration. This warranty covers any repairs due to defectsin material and/or workmanship. The warranty does notcover damage from improper handling or care, exposureto chemicals, immersion in water or undue stress.Damage caused by third parties or non-authorized servicecenters renders the Phonak warranty null and void. Thiswarranty does not include any services performed by a hearing care professional in their office. This warrantyapplies to the Phonak products listed below:Serial number Serial number instrument – right: instrument – left:Date of purchase: Date of purchase:Service and Warranty
34Group companies: (detailed information on www.phonak.com)Australia Phonak Australasia Pty. Ltd. Baulkham Hills N.S.W 2153Austria Hansaton Akustische Geräte GmbH5020 SalzburgBelgium Ets Lapperre B.H.A.C. NVB-1702 Groot-BijgaardenPhonak Belgium NV, B-1700 DilbeekBrazil CAS Produtos MédicosSão Paulo – SP 04363-100Canada Phonak Canada LimitedMississauga, Ontario L5W OB3China Phonak (Shanghai) Co. Ltd. Shanghai City 200233Denmark Phonak Danmark A/S, Nitivej 102000 FrederiksbergFrance Phonak France SA, 69500 BronGermany Phonak GmbH, 70736 Fellbach-Oeffingen, EC RepresentativeIndia Phonak India Pvt. Ltd., 100 034 New DelhiItaly Phonak Italia S.r.l., 20159 MilanoJapan Phonak Japan Co., Ltd., Tokyo 101-0044Jordan Phonak Middle East, 11181 AmmanMexico Phonak Mexicana, S.A. de C.V. 03920México, D.F.MEXICONetherlands Phonak B.V., 3439 ME NieuwegeinNew Zealand Phonak New Zealand Ltd., TakapunaAuckland 9Norway Phonak AS, 0105 OsloPoland Phonak Polska SP Z.0.0 00-567 WarszawaPortugal Phonak Ibércia S.A., 03008 Alicante, SpainPhonak distributors worldwide
35Russian Federation Phonak CIS Ltd., Moscow, 115114Spain Phonak Ibérica S.A., 03008 AlicanteSweden Phonak AB, 117 43 StockholmSwitzerland Phonak AG, Phonak Schweiz, 8712 StäfaTurkey Phonak Turkey A.S., 34357 IstanbulUnited Kingdom Phonak UK LimitedWarrington, Cheshire WA1 1PPUSA Phonak LLC, Warrenville, IL 60555-3927Independent general A complete list of Phonak distributors distributors: is available at Phonak's Internet site: www.phonak.com. Please visit us or ask your hearing care professional for information.Manufacturer: Phonak AG, Laubisrütistrasse 28CH-8712 Stäfa, Switzerland
36NoticesNotice 1This instrument is certified under:FCC ID: KWC-WHSSANIC: 2262A-SANThis device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation issubject to the following two conditions:1) this device may not cause harmful interference, and 2) this device must accept any interference received,including interference that may cause undesiredoperation.Changes or modifications made to this equipment not expressly approved by Phonak may void the FCC authorization to operate this equipment.Notice 2This Class B digital apparatus complies with CanadianICES-003.
37Notice 3This equipment has been tested and found to complywith the limits for a Class B digital device, pursuant toPart 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residentialinstallation. This equipment generates, uses, and canradiate radio frequency energy and, if not installed andused in accordance with the instructions, may causeharmful interference to radio communications. However,there is no guarantee that interference will not occurin a particular installation. If this equipment does cause harmful interference toradio or television reception, which can be determinedby turning the equipment off and on, the user is encouraged to try to correct the interference by one ormore of the following measures:½Reorient or relocate the receiving antenna½Increase the separation between the equipment and receiver½Connect the equipment into an outlet on a circuit different from that to which the receiver isconnected½Consult the dealer or an experienced radio/TV technician for help
38Safety noticeOperating conditionsThe CE symbol is a confirmation by Phonak AGthat Audéo YES products and accessories meetthe requirements of directive 93/42/EEC onmedical devices and the R&TTE Directive1999/5/EC on Radio and TelecommunicationTerminal Equipment. The numbers after the CE symbol are the numbers of consulted certified bodies under theabove mentioned directives. The alert signmeans that potential restrictions on its use areapplicable in one or more EU Member States.This symbol indicates that Audéo YES products comply with requirements for a BF type appliedpart according to EN 60601-1. The surface ofthe hearing system is specified as applied parttype BF.This symbol indicates that it is important that the user refers to associated warnings given inthis user guide.External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards. Only use accessories approved by Phonak AG.The product has been designed for trouble-freeoperation without restrictions when used asintended, unless otherwise stated in this userguide.XXXX
39Transportation and storage conditionsTemperature should not exceed limits of–20°/60° Celsius at a relative air humidityof 65% for extended periods during transportation and storage. Air pressurebetween 500 and 1100 hPa is not detrimental to the instrument.0459Australia & New ZealandBrazilChinaJapanSouth Korea
029–0083-02/V1.00/2008-12/A+W Printed in Switzerland © Phonak AG All rights reservedwww.phonak.com

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