Sonova USA WHSSAN Hearing Aid User Manual Aud o Yes GB qxp
Phonak Inc Hearing Aid Aud o Yes GB qxp
User Manual
0459
Audéo YES
User Guide
2
Contents
Welcome 5
Description 6
Preparation 9
Replacing the battery 9
Identifying left and right Audéo YES 12
Inserting Audéo YES with xReceiver
and dome into your ear 13
Closed domes 15
Inserting Audéo YES with Shell 17
Operation 20
Switching On/Off 20
myPilot (optional) 22
Fine tuning based on your personal preferences 24
iCom (optional) 25
EasyAudio and EasyBluetooth 26
3
Maintenance 27
Microphone Protector 27
Important points 29
Warning 32
Service and Warranty 33
Phonak distributors worldwide 34
4
5
Congratulations on choosing Audéo YES, the most
sophisticated wireless communication device currently
available. It uses the latest advances in digital sound
processing to automatically adjust to your listening
needs. Audéo YES provides the highest sound quality,
speech understanding, listening comfort and wireless
connectivity for all your personal communication
situations. Its modern design is inconspicuous when worn
and ensures optimal placement on the ear for best
performance.
Audéo YES is a quality product developed by the Swiss
company Phonak, a world leader in communication
technology, innovation and reliability. Please read
this manual carefully to benefit from all the features
of Audéo YES. With proper care, Audéo YES will support
your hearing and communication needs for many years.
If you want additional information about Audéo YES,
please visit www.phonak.com
Phonak - life is on!
Welcome
6
Description
Audéo YES with xReceiver and dome
ቢMicrophone inputs with
Microphone Protector
ባBattery compartment with
On/Off switch
ቤxReceiver Unit
ብRetention (optional)
ቦDome
ባ
ቤ
ቦ
ቢ
ብ
Audéo YES
with xReceiver
and SlimTip
ቢ–ቤSee below
ብIndividual
SlimTip
ቦRemoval handle
Audéo YES
with xReceiver Shell
for custom fit
ቢMicrophone inputs with
Microphone Protector
ባBattery compartment
with ON/OFF switch
ቤxReceiver Unit
(sound output)
ብxReceiver Shell
7
ቦ
ቢ
ቤ
ባ
ቤ
ብ
ባ
ቢ
ብ
8
Protective case
A special protective case is provided to securely
store your Audéo YES instruments and batteries.
Store your Audéo YES in their protective case when
not in use and leave the battery compartment in
the OFF position (as described on page 20) to allow
any moisture to evaporate. Remove the batteries
if you will not be using them for an extended period
of time.
ቢLeft Audéo YES ቤSpare batteries
ባRight Audéo YES
ቢ
ባ
ቤ
Description
9
Preparation
Replacing the battery
Using the nail grip, open the battery compartment
completely and remove the old battery.
Remove the
protective foil
from the new
battery. Wait for
two minutes
before inserting it.
10
Preparation
Insert the new battery with the “+” sign (flat side of
the battery) in line with the correct battery orientation
marked in the battery compartment and close it.
Replacing the battery
Handle the battery compartment with care and
do not use excessive force.
If there is any resistance when shutting the
compartment, ensure that the battery is inserted
correctly.
11
The compartment may not close properly if the
battery is upside down and the instrument will
not work.
When your Audéo YES is not in use, leave the
battery compartment open to allow any moisture
to evaporate.
Low battery warning
An acoustic signal gives you an early warning
that the battery is approaching exhaustion.
Usually you have at least 30 minutes to replace
the battery. With very high quality batteries,
this reserve may be much higher and Audéo YES will
repeat the low battery warning approximately
every 30 minutes.
Please note that the battery consumption increases
with regular use of the myPilot command center or
the iCom communication interface.
12
Preparation
Identifying left and right Audéo YES
It is important to use the correct Audéo YES for each ear.
Your hearing care professional can mark them for you
with a color code placed in the battery compartment.
The color code is visible when the battery compartment
is opened.
It will identify left and right instruments as follows:
blue = red =
left Audéo YES right Audéo YES
13
Inserting Audéo YES
with xReceiver
and dome into your ear
Open domes
Place the Audéo YES over the top of your ear ቢ.
ቢ
Hold the xReceiver
where it attaches to
the dome ባand
gently push the dome
into your ear canal.
The dome should be
placed far enough into
the ear so that the
wire of the xReceiver
lies flush with your head ቤ.
14
Preparation
ቤ
ባ
15
Closed domes
The closed dome consists of two fins overlapping each
other. Before inserting the closed dome into the ear
canal, it is important to check the position of these fins.
The bigger fin must be positioned over the smaller
fin, see picture ቢ. If the position is incorrect ባ, you
can easily adjust it. With one finger, just bend
smoothly the bigger fin forwards and then back again so
that it is overlapping the smaller one, see picture ቤ.
Make sure also that the slit of the closed dome is in a
horizontal position on the tube unit, as shown in
picture ቢ.
Your xReceiver with closed dome is ready to be
inserted into the ear, refer to page 13.
In very rare cases, the dome can remain in the
ear canal when removing the micro tube from
the ear. In the unlikely case that any parts remain
in the ear canal, it is strongly recommended to
see a medical specialist for safe removal.
16
Correct position ቢ
Wrong position ባ
Moving the fins ቤ
Preparation
17
Inserting Audéo YES with Shell
Using the hand on the same side you wear your
hearing system, grasp the shell between your thumb
and index finger.
Raise your hand to your ear making sure the canal
end of the shell faces your ear. Tilt your hand slightly
forward ቢ.
ቢ
18
Preparation
Insert the canal end of the shell into your ear canal.
Tug gently on your ear lobe and push the hearing
system into the correct position ባ.
ባ
19
Now position the hearing system behind your ear.
Be careful not to twist the tubing ቤ.
Check the placement of the
shell by tracing the contour
of the ear with your finger.
ቤ
20
Switching On/Off
Switching Off
Using the nail grip,
slightly open the
battery cover until
it snaps into its
OFF position.
Switching On
Close the battery
compartment
by pressing on
the base of
the instrument.
Operation
21
Please be aware of that your hearing instrument
takes several seconds to boot up. Your hearing
care professional may have activated a further
delayed activation timer. This function delays the
activation of the hearing system (for 9 or 15
seconds) after the battery door is closed in order
to avoid any disturbance while placing
it on your ear.
An acoustic signal confirms when your hearing
system is switched on.
22
myPilot (optional)
The myPilot command center is an optional accessory
for Audéo YES hearing systems. It allows a convenient,
user-friendly and discreet control of all the functions
of your hearing system and additional benefits.
½Volume control
½Program selection
½Automatic mode selection
½Access to ZoomControl program
½Clock and alarm
½myPilot battery status
½Read out of hearing instrument volume,
programs and battery status
For detailed information on the
use of your myPilot, please refer
to its user guide or ask your
hearing care professional.
myPilot:
available in two
stylish colors,
high-tech gray or
white.
23
For optimum results, position your myPilot
as shown in the drawing.
Do not use your myPilot in locations where
it is forbidden to use electronic devices.
ZoomControl
This special hearing program allows you to choose from
four directions in which to focus your hearing system
(front, back, left or right). ZoomControl can be accessed
via the myPilot command center only.
Operating range
max. 50 cm (20”)
24
Fine tuning based on your personal preferences
The fitting process has limited capabilities of
reproducing the full spectrum of your personal sound
environments. This limitation is overcome by the
ability of the Audéo YES hearing system to learn from
your real life volume adjustments. When used with a
myPilot, Audéo YES offers a unique functionality
called “Self Learning”. In every environment, it logs your
personal volume changes within the hearing system.
This means that every time you change the volume of
your Audéo YES hearing system, this correction
is taken into account to apply your preferred volume
automatically when you are in a similar environment
next time.
Self Learning* cleverly ensures that your volume
corrections in each environment contribute to a fully
personalized volume setting.
*Audéo YES III does not have this function
myPilot (optional)
25
iCom is an optional accessory available for Audéo YES
hearing systems. Automatically or with the push of a
single button, iCom connects your hearing system with
the technology around you.
Bluetooth connections
iCom offers a simple way to connect your mobile
phone via Bluetooth to your hearing system.
iCom is also capable of transmitting a stereo
audio signal from any Bluetooth enabled device
(built-in or via an adapter) such as MP3 players,
laptops, computers or televisions.
iCom (optional)
26
EasyAudio and EasyBluetooth
Your Audéo YES hearing system contains two special
audio programs: EasyAudio and EasyBluetooth.
These programs are automatically selected in your
hearing system when an audio or Bluetooth signal is
received from iCom. EasyAudio and EasyBluetooth
ensure that you have the optimum program activated
for streaming. An acoustic signal in your Audéo YES
hearing instruments confirms the switch to either
Easy program.
Please refer to the iCom user guide for more information
on the numerous iCom applications.
iCom (optional)
27
Microphone Protector
Important: The Microphone Protector is an exclusive
Phonak system designed to protect the Audéo YES high
tech microphones from debris. The Microphone Protector
can be replaced if needed. Your Audéo YES instruments
should not be used without the Microphone Protector.
Your hearing care professional can tell you whether the
Microphone Protector should be exchanged or not.
Maintenance
28
Important: Consult your Audéo YES specialist about
changing the Microphone Protector if you experience
any of the following:
½Audéo YES sounds quieter than usual.
½There is a reduction in sound quality.
½Understanding in noise becomes more difficult.
½It becomes more difficult to determine the
direction of sounds.
Maintenance
29
Important points
1) Always use new batteries for your Audéo YES
hearing system. You can return empty batteries to
your hearing care professional.
2) When your hearing system is not in use, leave the
battery compartment open to allow any moisture to
evaporate.
3) If you will not be using your hearing system for
a long period of time, store it in its protective case.
Remove the batteries and leave the battery
compartments open. Make sure your hearing system
is completely dry before closing the case.
4) Protect your hearing system from excessive moisture
and heat. Always remove it before showering,
bathing or swimming. Do not leave the hearing
system near windows or in a car. Avoid strong jolts
and vibration.
30
5) Daily cleaning and the use of a drying system is
highly recommended. "C&C line" from Phonak is a
complete set of cleansing products. Your hearing
care professional will be glad to advise you.
Never use household cleaning products (washing
powder, soap, etc.) to clean your hearing system.
6) Hair spray, face creams and make-up can damage
hearing systems. Remove the hearing system
before applying cosmetics.
7) If you experience any soreness or inflammation
in or behind your ear, contact your hearing care
professional.
8) If your hearing system fails to operate after you
have correctly inserted new batteries, contact your
hearing care professional for advice. Please remember
to bring your accessories (e.g. myPilot, iCom) together
with your hearing system for service enquiries.
Maintenance
31
The symbol with the crossed out disposal bin
indicates that this hearing system shall not be
treated as household waste. Please hand over
your old or unused hearing system to the
applicable collection point for the recycling of
electrical and electronic equipment or bring it
to your hearing care professional for appropriate
disposal.
By ensuring this product is disposed of correctly,
you will help prevent potential negative effects
on the environment and human health.
32
Warning
Hearing system batteries are toxic when swallowed!
Keep them out of reach of children and pets. If
batteries are swallowed, please seek the advice of
a medical practitioner!
Only use hearing systems that have been specially
programmed for you by a hearing care professional.
Other instruments may be ineffective and may, in
certain cases, even damage your hearing.
X-ray radiation (e.g. CT scans, MRI scans) may
adversely affect the correct functioning of your
system. We recommend that you remove them
before undergoing X-ray procedures and keep them
outside the room.
Hearing systems in directional microphone mode
reduce mainly background sounds. Warning signals
coming from behind and vehicles’ horns approaching
from behind are partially or completely suppressed.
Changes or modifications made to this
equipment not expressly approved by Phonak
are not allowed.
33
Phonak offers you a comprehensive global warranty
which becomes effective on the date of purchase. Please
ask your hearing care professional about the details and
duration. This warranty covers any repairs due to defects
in material and/or workmanship. The warranty does not
cover damage from improper handling or care, exposure
to chemicals, immersion in water or undue stress.
Damage caused by third parties or non-authorized service
centers renders the Phonak warranty null and void. This
warranty does not include any services performed by
a hearing care professional in their office. This warranty
applies to the Phonak products listed below:
Serial number Serial number
instrument – right: instrument – left:
Date of purchase: Date of purchase:
Service and Warranty
34
Group companies: (detailed information on
www.phonak.com)
Australia Phonak Australasia Pty. Ltd.
Baulkham Hills N.S.W 2153
Austria Hansaton Akustische Geräte GmbH
5020 Salzburg
Belgium Ets Lapperre B.H.A.C. NV
B-1702 Groot-Bijgaarden
Phonak Belgium NV, B-1700 Dilbeek
Brazil CAS Produtos Médicos
São Paulo – SP 04363-100
Canada Phonak Canada Limited
Mississauga, Ontario L5W OB3
China Phonak (Shanghai) Co. Ltd.
Shanghai City 200233
Denmark Phonak Danmark A/S, Nitivej 10
2000 Frederiksberg
France Phonak France SA, 69500 Bron
Germany Phonak GmbH, 70736 Fellbach-
Oeffingen, EC Representative
India Phonak India Pvt. Ltd., 100 034 New Delhi
Italy Phonak Italia S.r.l., 20159 Milano
Japan Phonak Japan Co., Ltd., Tokyo 101-0044
Jordan Phonak Middle East, 11181 Amman
Mexico Phonak Mexicana, S.A. de C.V. 03920
México, D.F.MEXICO
Netherlands Phonak B.V., 3439 ME Nieuwegein
New Zealand Phonak New Zealand Ltd., Takapuna
Auckland 9
Norway Phonak AS, 0105 Oslo
Poland Phonak Polska SP Z.0.0 00-567 Warszawa
Portugal Phonak Ibércia S.A., 03008 Alicante, Spain
Phonak distributors worldwide
35
Russian Federation Phonak CIS Ltd., Moscow, 115114
Spain Phonak Ibérica S.A., 03008 Alicante
Sweden Phonak AB, 117 43 Stockholm
Switzerland Phonak AG, Phonak Schweiz, 8712 Stäfa
Turkey Phonak Turkey A.S., 34357 Istanbul
United Kingdom Phonak UK Limited
Warrington, Cheshire WA1 1PP
USA Phonak LLC, Warrenville, IL 60555-3927
Independent general A complete list of Phonak distributors
distributors: is available at Phonak's Internet site:
www.phonak.com. Please visit us or
ask your hearing care professional for
information.
Manufacturer: Phonak AG, Laubisrütistrasse 28
CH-8712 Stäfa, Switzerland
36
Notices
Notice 1
This instrument is certified under:
FCC ID: KWC-WHSSAN
IC: 2262A-SAN
This device complies with Part 15 of the FCC Rules
and with RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1) this device may not cause harmful interference, and
2) this device must accept any interference received,
including interference that may cause undesired
operation.
Changes or modifications made to this equipment
not expressly approved by Phonak may void the FCC
authorization to operate this equipment.
Notice 2
This Class B digital apparatus complies with Canadian
ICES-003.
37
Notice 3
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or
more of the following measures:
½Reorient or relocate the receiving antenna
½Increase the separation between the equipment
and receiver
½Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected
½Consult the dealer or an experienced radio/TV
technician for help
38
Safety notice
Operating
conditions
The CE symbol is a confirmation by Phonak AG
that Audéo YES products and accessories meet
the requirements of directive 93/42/EEC on
medical devices and the R&TTE Directive
1999/5/EC on Radio and Telecommunication
Terminal Equipment.
The numbers after the CE symbol are the
numbers of consulted certified bodies under the
above mentioned directives. The alert sign
means that potential restrictions on its use are
applicable in one or more EU Member States.
This symbol indicates that Audéo YES products
comply with requirements for a BF type applied
part according to EN 60601-1. The surface of
the hearing system is specified as applied part
type BF.
This symbol indicates that it is important that
the user refers to associated warnings given in
this user guide.
External devices may only be connected if
they have been tested in accordance with
corresponding IECXXXXX standards. Only use
accessories approved by Phonak AG.
The product has been designed for trouble-free
operation without restrictions when used as
intended, unless otherwise stated in this user
guide.
XXXX
39
Transportation and
storage conditions
Temperature should not exceed limits of
–20°/60° Celsius at a relative air humidity
of 65% for extended periods during
transportation and storage. Air pressure
between 500 and 1100 hPa is not
detrimental to the instrument.
0459
Australia & New Zealand
Brazil
China
Japan
South Korea
029–0083-02/V1.00/2008-12/A+W Printed in Switzerland © Phonak AG All rights reserved
www.phonak.com