Sony Group CSK002 Personal Entertainment Organizer w/ WLAN User Manual Read This First for PEG TJ37 TJ27

Sony Corporation Personal Entertainment Organizer w/ WLAN Read This First for PEG TJ37 TJ27

Users Manual

Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)3-088-727-11 (1)Personal Entertainment OrganizerPEG-TJ37PEG-TJ27© 2004 Sony CorporationRead This FirstOperating InstructionsSetting up your CLIÉ™ handheldBasic operations of your CLIÉ™ handheld12TroubleshootingUsing CLIÉ Manuals with your computer4CLIÉ™ handheld componentsSuppliedapplications301US01COV.book Page 1 Friday, December 5, 2003 12:45 PM
2Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)The following manuals are included with your CLIÉ handheld.Refer to the following together with this manual.* You can read the manual on your computer using Adobe Reader. If Adobe Reader is not installed on your computer, install it from the supplied Installation CD-ROM.** You can read the manual on your computer using an Internet browser. For questions about operations, refer to CLIE FAQ by tapping (HOME) and then tap (CLIE FAQ) on your CLIÉ handheld.Printed manual* If your CLIÉ handheld was purchased in Europe, the manual is not in printed format, but is included as a PDF file on the Installation CD-ROM.Read This First (Operating Instructions), this manual*Explains setup and operation of your CLIÉ handheld.For safe use, make sure you read the supplied “Safety & Regulations Guide”.Internet Connection Guide (for PEG-TJ37 only)Explains how to use the wireless LAN features of your CLIÉ handheld to the Internet.Manuals to be read on your computerThe following manuals are automatically installed on your computer after you set up your CLIÉ handheld and computer.bFor details on each manual, refer to “Using CLIÉ Manuals with your computer” on page 42. Handbook (PDF format*)Explains the operation and features of your CLIÉ handheld.CLIÉ Application Manual (HTML format**)Explains how to use the supplied applications in detail.Troubleshooting Q&A (PDF format*)Helps in solving common problems that you may have while using your CLIÉ handheld.01US01COV.book Page 2 Friday, December 5, 2003 12:45 PM
3Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Before useCautionIN NO EVENT SHALL SONY BE LIABLE FOR ANY INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR OTHER DAMAGES INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, DOWNTIME, AND PURCHASER’S TIME RELATED TO OR ARISING OUT OF THE USE OF THIS PRODUCT, ITS HARDWARE AND/OR ITS SOFTWARE.On the supplied software• Copyright laws prohibit reproducing the software or the software manual in whole or in part or renting the software without the permission of the copyright holder.• In no event will SONY be liable for any financial damage or loss of profits, including claims made by third parties, arising out of the use of the software supplied with this product. • In the event a problem occurs with this software as a result of defective manufacturing, SONY will replace it at SONY’s option or issue a refund. However, SONY bears no other responsibility. • The software provided with this product cannot be used with equipment other than that which it is designated for use with. • Please note that, due to continued efforts to improve quality, the software specifications may be changed without notice.• The software library incorporated in the CLIÉ handheld is based in part on the work of the Independent JPEG Group.NOTES• Sony does not support third party add-on applications. If you have a problem with a third party application, please contact the developer or publisher of that software.• The illustrations in this manual may differ from the actual software.• Explanations in this manual assume that you are familiar with basic operations of Windows®. For how to use your computer and operating system, please refer to their respective manuals.Program © 2004 Sony Corporation, © 2004 PalmSource, Inc., or its subsidiaries. All rights reserved.Documentation © 2004 Sony Corporation01US01COV.book Page 3 Friday, December 5, 2003 12:45 PM
4Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Table of ContentsSetting up your CLIÉ™ handheldConfirming the package contents . . . . . . . . . . . . . . . . 6Setting up your CLIÉ™ handheld . . . . . . . 8Charging your CLIÉ handheld. . . . . . . . . . . . . 8Performing the initial setup after turning on your CLIÉ handheld for the first time. . . . . 9Using your CLIÉ™ handheld with your computer . . . . . . . . . . . .16Installing the software on your computer. . . 16Registering your CLIÉ handheld. . . . . . . . . . 18Connecting your CLIÉ handheld and computer via the USB cable. . . . . . . . . . . . . . . . . . . 19Entering a user name for your CLIÉ handheld . . . . . . . . . . . . . . . . . 20Installing the supplied applications on your CLIÉ™ handheld . . . . .21Basic operations of your CLIÉ™ handheldTurning on/off your CLIÉ™ handheld . . . . . . .22Turning on your CLIÉ handheld . . . . . . . . . . 22Using the Jog Dial™ navigator and / (the Left/Right buttons) . . . . . 23Starting an application . . . . . . .23Other ways to start an application . . . . . . . . 25Using Graffiti® 2 writing to enter text. . . . . . 27Entering text. . . . . . . . . . . . . . .27Other ways to enter text. . . . . . . . . . . . . . . . 29Synchronizing data between your CLIÉ handheld and computer (the HotSync® operation). . . . .30Using the camera . . . . . . . . . . .33Restarting your CLIÉ™ handheld . . . . . . .35Supplied applicationsUsing CLIÉ Manuals with your computerManuals Overview . . . . . . . . . . . . . . . . . . . . 42Opening CLIÉ Manuals . . . . . . . . . . . . . . . . 44Reading the PDF manuals on your computer. . . . . . . . . . . . . . . . . . . . . 45Reading the HTML manual on your computer (CLIÉ Application Manual). . . . . . . . . . . . 46TroubleshootingMaking a backup of the data or applications on your CLIÉ handheld . . . . 48Frequently Asked Questions. . . . . . . . . . . . . 49Customer Support and Customer Registration. . . . . . . . . . . . . . . 59Notes on use . . . . . . . . . . . . . . . . . . . . . . . . 60Specifications . . . . . . . . . . . . . . . . . . . . . . . 63CLIÉ™ handheld componentsFront panel. . . . . . . . . . . . . . . . . . . . . . . . . . 67Back panel . . . . . . . . . . . . . . . . . . . . . . . . . . 69Locating the components of the CLIE Launcher. . . . . . . . . . . . . . . . . . 74INDEX. . . . . . . . . . . . . . . . . . . .8001US01COV.book Page 4 Friday, December 5, 2003 12:45 PM
5Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Notes on this manual• This manual supports PEG-TJ37 and PEG-TJ27.– The illustrations in this manual are for PEG-TJ37, unless specified otherwise.– Differences between PEG-TJ37 and PEG-TJ27 are specified in each corresponding section.• Screen shots in this manual may be different from the actual displays in the supplied software.• The contents of this manual are written for users with a working knowledge of Windows®. For details on computer operations, refer to your computer manual.LCD display and camera lensThe LCD of your CLIÉ handheld is designed with precision technology. In some cases, individual pixels may remain lit or may not light at all. Brightness of the display may appear inconsistent, depending on the angle of view. Such anomalies are caused by the nature of the LCD and do not indicate a malfunction. Please note that Sony does not guarantee a replacement or refund for such cases.Do not expose the LCD or camera lens to direct sunlight for prolonged periods. It may result in a malfunction. Do not store your CLIÉ handheld in areas subject to sunlight, such as near windows, and be careful when using outdoors.The CCD of the built-in cameraThe CCD of the built-in camera is designed with precision technology. In some cases, individual pixels may remain on the LCD lit or may not light at all. Brightness of the display on the LCD may appear inconsistent. Such anomalies are caused by the nature of the CCD and do not indicate a malfunction. Before taking pictures (CLIE Camera)Sony recommends taking a test picture to confirm settings, etc., before actual shooting.Take a test shot, save it, and view it to check the result. Experiment with the camera for best results.No guarantee for lost or damaged dataSony does not provide guarantee against lost or damaged data.CopyrightsTelevision programs, films, video tapes, and other materials may be copyrighted.Unauthorized recording of such materials may violate copyright laws.01US01COV.book Page 5 Friday, December 5, 2003 12:45 PM
6Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Setting up your CLIÉ™ handheldThis chapter explains how to charge your CLIÉ handheld, perform the initial setup, and use it with your computer.Please confirm that all the following accessories are included in the package before setting up your CLIÉ handheld.Confirming the package contentsCLIÉ handheld (1) AC power adapter (1) (including AC cord)USB cable (1) Stylus (1)The stylus is inserted into your CLIÉ handheld at the factory.Plug adapter (1) Protective soft cover (1)01US01COV.book Page 6 Friday, December 5, 2003 12:45 PM
7Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Setting up your CLIÉ™ handheldStrap (1)Refer to the illustration below to attach the strap.Read This First - Operating Instructions (1, this manual)*Safety & Regulations Guide (1)Internet Connection Guide (1, for PEG-TJ37 only)Software license agreement (1)Graffiti 2 Card (1)Other printed materials* If your CLIÉ handheld was purchased in Europe, the manual is not in printed format, but is included as a PDF file on the Installation CD-ROM.Make sure the package contains all of the above contents. If any item is missing, contact the Sony Customer Information Service Center or a Sony dealer.Attaching the strapUse the strap to avoid dropping your CLIÉ handheldInstallation CD-ROM (1)01US01COV.book Page 7 Friday, December 5, 2003 12:45 PM
8Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)The following operations are required before use.Step 1: Charging your CLIÉ handheldIt takes about four hours to fully charge your CLIÉ handheld for the first time.The POWER LED turns off when charging is complete.TipSubsequent charges will require less time if you charge your CLIÉ handheld frequently.Setting up your CLIÉ™ handheldBefore using your CLIÉ handheld for the first time, make sure you fully charge the battery.1Connect the AC power adapter to the DC IN connector of the plug adapter.2Connect the plug adapter to the interface connector of your CLIÉ handheld .3Connect the AC cord to the AC power adapter (1). Then, plug the AC cord into a wall outlet (2).The POWER LED of your CLIÉ handheld turns on when charging starts.To a wall outlet01US01COV.book Page 8 Friday, December 5, 2003 12:45 PM
9Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Setting up your CLIÉ™ handheldNoteIf the battery of your CLIÉ handheld is completely discharged, all user data stored on your CLIÉ handheld will be lost.How to remove the plug adapterRemove by pressing the plug adapter on both sides as illustrated.Step 2: Performing the initial setup after turning on your CLIÉ handheld for the first timeThe first time you turn on your CLIÉ handheld, you need to make some initial settings. Follow the on-screen instructions to complete the initial setup and to become familiar with operations of your CLIÉ handheld.1Slide down the POWER/HOLD switch.Your CLIÉ handheld turns on, and the Setup screen is displayed.NoteWhen you slide and hold the POWER/HOLD switch for more than 2seconds, the backlight of the LCD display switches on or off. Slide down the POWER/HOLD switchContinued on next page• • • • • • • • • • • • • • • • • • • • • • • • • • •01US01COV.book Page 9 Friday, December 5, 2003 12:45 PM
10Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)TipsIf you cannot turn on your CLIÉ handheld• Did you charge your CLIÉ handheld as described on page 8?bFor details, refer to “Frequently Asked Questions: I cannot turn on my CLIÉ handheld” on page 51.• Perform a soft reset if you cannot turn on your CLIÉ handheld even after charging it (page 35).2Take out the stylus.You can use the stylus to enter text or to select applications.TipYou can extend or shorten the stylus, as shown in the illustration.Notes• Never use a writing pen, pencil, or other sharp object instead of the stylus to write on your CLIÉ handheld, as the screen may get scratched.• When you put the stylus back in its holder, push it in into place completely.Take out the stylus01US01COV.book Page 10 Friday, December 5, 2003 12:45 PM
11Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Setting up your CLIÉ™ handheld3Following the on-screen instructions. Tap exactly in the center of the displayed mark.Tap the next targets, which are displayed at the bottom right and then in the center of the screen.NoteIf the stylus digitizer is not configured correctly, the scroll bar may not operate properly, “tapping” may not work as expected, or other problems may occur. bFor details on reconfiguring the stylus digitizer, refer to “Customizing your CLIÉ™ handheld (Preferences): Adjusting the Digitizer” in the “Handbook” (PDF format).After the stylus adjustment is complete, a screen for selecting your language is displayed. (Only available for certain models or areas.)4Select your language. (Only available for certain models or areas.)The Important screen is displayed.Press lightly on the screen (Tap)The display in the screen depend on what country or region your CLIÉ handheld was purchased.The display in the screen depend on what country or region your CLIÉ handheld was purchased.Continued on next page• • • • • • • • • • • • • • • • • • • • • • • • • • •01US01COV.book Page 11 Friday, December 5, 2003 12:45 PM
12Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)5Click [Yes] to confirm. (Only available for certain models or areas.)6Tap the box next to [Set Time:].The Set Time dialog box is displayed.TipYou can reconfigure the date and time settings in the Preferences screen.bFor details, refer to “Customizing your CLIÉ™ handheld (Preferences): Setting up the Date & Time preferences” in the “Handbook” (PDF format).7Tap v or V to set the current time.Tap each box to set the hour and minute.8Tap [OK].The current time is set and the Setup screen is displayed.01US01COV.book Page 12 Friday, December 5, 2003 12:45 PM
13Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Setting up your CLIÉ™ handheld9Tap the box next to [Set Date:].The Set Date screen is displayed.10 Tap b or B to select the current year.11 Tap the current month, then tap the current date.The Set Date screen closes.12 Tap the box next to [Time Zone:].The Set Time Zone screen is displayed.Continued on next page• • • • • • • • • • • • • • • • • • • • • • • • • • •01US01COV.book Page 13 Friday, December 5, 2003 12:45 PM
14Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)13 Tap the region to set the time zone, then tap [OK].14 Tap V next to [Daylight Saving:] and select [On] or [Off].15 Tap [Next].01US01COV.book Page 14 Friday, December 5, 2003 12:45 PM
15Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Setting up your CLIÉ™ handheldThe initial setup is complete.16 Tap [Next] and [Done].The CLIE Launcher is displayed.b01US01COV.book Page 15 Friday, December 5, 2003 12:45 PM
16Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Palm™ Desktop for CLIÉ stored on the supplied Installation CD-ROM must be installed on your computer. The software is used for data transfer between your CLIÉ handheld and computer, and handling data on your computer such as Address Book.bFor details on the system requirements of computer, refer to “System requirements” on page 66.When Palm™ Desktop for CLIÉ is installed on your computer, CLIÉ Manuals is also installed on your computer.bFor details on CLIÉ Manuals, refer to “Using CLIÉ Manuals with your computer” (page 42).Step 1: Installing the software on your computerNotes• Do not simply copy the Palm™ Desktop for CLIÉ folder from the supplied Installation CD-ROM to your computer. To install the software properly, follow the installation procedure described below.• If you use Windows 2000 Professional or Windows XP, log on with a username in the Administrators group before installing the software.• If you have more than one CLIÉ handheld and an older version of Palm™ Desktop for CLIÉ has already been installed on your computer, follow the installation procedure below to upgrade to the new version.* If you are using PEG-N710C Series or PEG-S300 Series, refer to your CLIÉ handheld support website. (Refer to the URL shown on the back cover of this manual.)bFor details, refer to “Transferring data from another CLIÉ™ handheld” in the “Handbook” (PDF format).Using your CLIÉ™ handheld with your computerDo not connect your CLIÉ handheld to your computer before installing the software. Otherwise, the software may not be installed properly.01US01COV.book Page 16 Friday, December 5, 2003 12:45 PM
17Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Setting up your CLIÉ™ handheld1Quit all applications running on Windows®.2Insert the supplied Installation CD-ROM into the CD-ROM drive of your computer.The Installation CD-ROM window is displayed.3Select your language. (Only available for certain models or areas.)4Click [Next] or [CLIÉ Basic], then click [Install] to install Palm™ Desktop for CLIÉ.The setup program starts and the InstallShield Wizard window is displayed.NoteIf you try to install Palm™ Desktop for CLIÉ when an older version of Palm™ Desktop for CLIÉ has already been installed on your computer, a dialog box appears on your computer window.Follow the instruction of the dialog box to install the new version of Palm™ Desktop for CLIE supplied with your CLIÉ handheld.5Click [Next].The InstallShield Wizard window for [Setup Type] is displayed.6Select the setup type, [Complete] or [Custom].When you select [Custom], you need to specify which software you want to install and where to be installed.The following steps explain when you select [Complete].7Click [Next].The InstallShield Wizard window for [Select User] is displayed.8Enter a user name and click [Next].The InstallShield Wizard window for [Ready to Install the Program] is displayed after entering any user name you prefer.NoteIf you have more than one CLIÉ handheldEnter a user name that is different from the one you use for another CLIÉ handheld.If you set an identical user name for multiple CLIÉ handhelds, errors will occur.TipIf you want to transfer data between CLIÉ handheldsRefer to “Transferring data from another CLIÉ™ handheld” in the “Handbook” (PDF format).Continued on next page• • • • • • • • • • • • • • • • • • • • • • • • • • •01US01COV.book Page 17 Friday, December 5, 2003 12:45 PM
18Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Installation of Palm™ Desktop for CLIÉ on your computer is complete.If you want to register your CLIÉ handheld, go to “Step 2: Registering your CLIÉ handheld”.Step 2: Registering your CLIÉ handheldYou can register your CLIÉ handheld after installing Palm™ Desktop for CLIÉ by following the on-screen instructions.With your permission, Sony will keep you informed of special opportunities. Also, your registration information helps Sony assist you if you call for customer support. All of the information you provide is confidential.Note• To register your CLIÉ handheld online, you need to have an access to the Internet.• You need to register again if you purchase a another CLIÉ handheld.Tip If you want to register your CLIÉ handheld later, click at the top right of the Sony CLIÉ Handheld Registration window to close.When you complete the registration and close the Sony CLIÉ Handheld Registration window, the Installation CD-ROM window is displayed.Another way to register your CLIÉ handheldYou can register your CLIÉ handheld online by clicking [Start], selecting [Programs] ([All Programs] for Windows XP)-[Sony Handheld]-[About PEG-TJ37] or [About PEG-TJ27], and clicking [CLIÉ Registration].9Click [Install].Installation of Palm™ Desktop for CLIÉ starts.“InstallShield Wizard Completed” message is displayed in the InstallShield Wizard window when the installation is complete.10 Click [Finish].The Sony CLIÉ Handheld Registration window is displayed for models for the U.S.A., Canada, and Europe only.TipIf you do not want to sign up for the customer service, click to deselect [Register your CLIÉ].01US01COV.book Page 18 Friday, December 5, 2003 12:45 PM
19Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Setting up your CLIÉ™ handheldStep 3: Connecting your CLIÉ handheld and computer via the USB cableYou can synchronize data between your CLIÉ handheld and computer by connecting them with the supplied USB cable after installing Palm™ Desktop for CLIÉ.About the USB cableThe supplied USB cable has two connectors. Connect the “A” plug to the USB port of your computer and the mini “B” plug to the plug adapter.1Connect the mini “B” plug of the USB cable to the plug adapter (1), then connect the plug adapter to the interface connector of your CLIÉ handheld (2).2Connect the “A” plug of the USB cable to the USB port of your computer.NoteMake sure you connect the USB cable directly to a USB port of your computer. If the USB cable is connected to a computer via another device, such as a USB hub, the HotSync® operation may not work properly. “A” plug mini “B” plugTo the USB port of your computer01US01COV.book Page 19 Friday, December 5, 2003 12:45 PM
20Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Step 4: Entering a user name for your CLIÉ handheldThe setup is complete.1Rotate the Jog Dial™ navigator to select (HotSync) on the CLIE Launcher and press the Jog Dial™ navigator.The HotSync screen is displayed.TipYou can also tap (HotSync) to display the HotSync screen.2Tap (HotSync) in the HotSync screen.The HotSync® operation starts. The Applications required for setup are installed automatically.3Click [OK] when your user name is displayed in the Users window of your computer.A beep is heard and the HotSync® operation starts.Your user name entered for Palm™ Desktop for CLIÉ is also registered in your CLIÉ handheld.When the setup is complete, “HotSync operation complete.” will be displayed on your CLIÉ handheld.4Click [Finish] in the Installation CD-ROM window of your computer.01US01COV.book Page 20 Friday, December 5, 2003 12:45 PM
21Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Setting up your CLIÉ™ handheldYou can install applications from the supplied Installation CD-ROM by following the procedure below.You must install Palm™ Desktop for CLIÉ on your computer, before installing the supplied applications on your CLIÉ handheld. Your CLIÉ handheld must be connected to your computer via the USB cable.bFor details on supplied applications, refer to “CLIÉ Application Manual” (HTML format).NoteThe supplied applications are designed to operate on your CLIÉ handheld only. Compatibility with other CLIÉ handhelds or Palm OS® PDAs is not guaranteed.Installing the applications from the supplied Installation CD-ROMTipYou can also install applications on your CLIÉ handheld using the function of Palm™ Desktop for CLIÉ.bFor details, refer to “Enhancing features with add-on applications: Installing: Installing from your computer” in the “Handbook” (PDF format).Installing the supplied applications on your CLIÉ™ handheld1Quit all applications running on Windows®.2Insert the supplied Installation CD-ROM into the CD-ROM drive of your computer.The Installation CD-ROM window is displayed.3Select the type of application you want to install, such as [CLIÉ Utilities].4Click [Install] to install the application.Follow the on-screen instructions.5To install the application on your CLIÉ handheld, tap (HotSync) in the HotSync screen.The HotSync® operation starts and the selected application is transferred and installed on your CLIÉ handheld.6Click [Finish] in the Installation CD-ROM window of your computer.01US01COV.book Page 21 Friday, December 5, 2003 12:45 PM
22Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Basic operations of your CLIÉ™ handheldThis chapter explains how to turn on and off your CLIÉ handheld, start an application, enter text, and perform a reset.Turning on your CLIÉ handheldSlide down the POWER/HOLD switch.Your CLIÉ handheld turns on, and the last screen you viewed is displayed.Slide down the POWER/HOLD switch NoteWhen you slide and hold the POWER/HOLD switch for more than 2 seconds, the backlight of the LCD display switches on or off. TipIf you cannot turn on your CLIÉ handheldDid you fully charge your CLIÉ handheld?b For details, refer to “Frequently Asked Questions: I cannot turn on my CLIÉ handheld” on page 51.To turn off your CLIÉ handheldSlide down the POWER/HOLD switch again.Turning on/off your CLIÉ™ handheld01US01COV.book Page 22 Friday, December 5, 2003 12:45 PM
23Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Basic operations of your CLIÉ™ handheldTo work with your CLIÉ handheld, you need to start an application.The following explains how to start applications from the CLIE Launcher using the Jog Dial™ navigator.Using the Jog Dial™ navigator and / (the Left/Right buttons)1Displaying the CLIE Launcher2Selecting an applicationStarting an application1Tap (Home) (page 74).The CLIE Launcher is displayed.1Rotate the Jog Dial™ navigator to select an application to start.An application is selected.bRotate up or downContinued on next page• • • • • • • • • • • • • • • • • • • • • • • • • • •01US01COV.book Page 23 Friday, December 5, 2003 12:45 PM
24Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)3Quitting the applicationOn your CLIÉ handheld, most applications save files automatically, but some applications do not. In this cases, save the file manuallybFor details, refer to “CLIÉ Application Manual” (HTML format).To switch from one application to another, perform one of the following:2Press the Jog Dial™ navigator.The selected application starts.TipTo select an application by CLIE Launcher groupsIf you press (the Left button) while the CLIE Launcher is displayed, you can select the CLIE Launcher groups in the left side of the screen. Rotate the Jog Dial™ navigator to select a CLIE Launcher group, and then press (the Right button) to select an application in that CLIE Launcher group. zReturn to the CLIE Launcher by tapping (Home) and start another application.zPress an application button (page 26) to start another application (only the application that is assigned to the application button).PressbPressbThe CLIE Launcher groups list01US01COV.book Page 24 Friday, December 5, 2003 12:45 PM
25Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Basic operations of your CLIÉ™ handheldOther ways to start an applicationYou can also start an application using the stylus or application buttons.Using the stylusStart the application by pressing the screen directly with the supplied stylus.1Tap M m on the CLIE Launcher to display the application you want to start.2Tap the application icon.The selected application starts.01US01COV.book Page 25 Friday, December 5, 2003 12:45 PM
26Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Pressing the application buttonsYou can also start the applications by pressing the application buttons.The default setting of the application buttons are: Date Book, Address Book, To Do List, and Memo Pad.Tips• Even when your CLIÉ handheld is off, you can start an application by pressing one of the application buttons.• You can assign your favorite applications to the application buttons.bFor details, refer to “Customizing your CLIÉ™ handheld (Preferences): Assigning applications to application buttons” in the “Handbook” (PDF format).01US01COV.book Page 26 Friday, December 5, 2003 12:45 PM
27Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Basic operations of your CLIÉ™ handheldUsing Graffiti® 2 writing to enter textGraffiti® 2 is a unique writing method for quickly and easily entering text into CLIÉ applications such as Date Book or Memo Pad. Text is entered in the Graffiti® 2 writing area using the supplied stylus. Graffiti® 2 recognizes your handwriting and immediately converts it to typed text.Using the Graffiti® 2 writing area of your CLIÉ handheldWrite strokes in the Graffiti® 2 writing area in the lower screen of your CLIÉ handheld to enter text. The Graffiti® 2 writing area is divided into two parts. Write strokes in the left side of the Graffiti® 2 writing area for lower-case letters, the right side for numbers, or write the strokes across the division marks for upper-case letters. Activate “Symbol mode” to write symbols in the Graffiti® 2 writing area.bFor details on how to write the Graffiti® 2 strokes, refer to “Entering text on your CLIÉ™ handheld: Using Graffiti® 2 writing to enter text” in the “Handbook” (PDF format).Entering textWrite lower-case letters here Write numbers hereDivision mark01US01COV.book Page 27 Friday, December 5, 2003 12:45 PM
28Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Entering textYou need to start an application and display the screen in which you want to enter text.Follow the steps below to enter text.Displaying the on-screen Graffiti 2 HelpTo assist with the Graffiti® 2 writing, you can display the on-screen Graffiti 2 Help by dragging the stylus from the Graffiti® 2 writing area in the lower part of the screen, to the top of the screen. Graffiti 2 Help opens a series of screens that show the character set of Graffiti® 2 writing.1Start an application, such as Date Book, in which you want to enter text.2Tap the line where you want to enter text.3Write the Graffiti® 2 strokes in the Graffiti® 2 writing area.b01US01COV.book Page 28 Friday, December 5, 2003 12:45 PM
29Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Basic operations of your CLIÉ™ handheldOther ways to enter textThere are other ways to enter text into your CLIÉ handheld. You can use whichever is the most comfortable for you.zHandwriting systemThere is another way of using the handwriting system besides Graffiti®2.bFor details, refer to “Entering text on your CLIÉ™ handheld” in the “Handbook” (PDF format).Decuma Input (for PEG-TJ37 only)You can enter text using Decuma Input, which converts your handwriting into typed text as you write.bFor details on Decuma Input, refer to “Entering text on your CLIÉ™ handheld: Using Decuma Input to enter text (for PEG-TJ37 only)” in the “Handbook” (PDF format).zOn-screen keyboardYou can enter text by tapping the on-screen keyboard.bFor details, refer to “Entering text on your CLIÉ™ handheld: Using the on-screen keyboard to enter text” in the “Handbook” (PDF format).zThe HotSync® operation with a computerYou can enter text on your computer using Palm™ Desktop for CLIÉ and then transfer it to your CLIÉ handheld via the HotSync® operation.bFor details, refer to [Help] in Palm™ Desktop for CLIÉ..01US01COV.book Page 29 Friday, December 5, 2003 12:45 PM
30Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)What is the HotSync® operation?The HotSync® operation allows you to synchronize data between your CLIÉ handheld and computer, back up data from your CLIÉ handheld to your computer, and install add-on applications.bFor details, refer to “Exchanging and updating files/data using the HotSync® operation (Other HotSync® operations)” in the “Handbook” (PDF format).Performing the HotSync® operationThe following procedure explains how to synchronize data between your CLIÉ handheld and computer, using Date Book as an example.Synchronizing data between your CLIÉ handheld and computer (the HotSync® operation)1Turn on your computer.2Enter a new schedule event in Date Book of your CLIÉ handheld.bFor details on entering schedule events in Date Book, refer to “CLIÉ Application Manual” (HTML format).3Connect your CLIÉ handheld and computer via the supplied USB cable (page 19).4Rotate the Jog Dial™ navigator to select (HotSync) on the CLIE Launcher and press the Jog Dial™ navigator.The HotSync screen is displayed.TipYou can also tap (HotSync) to display the HotSync screen.01US01COV.book Page 30 Friday, December 5, 2003 12:45 PM
31Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Basic operations of your CLIÉ™ handheld5Tap (HotSync) in the HotSync screen.The HotSync® operation starts.When the HotSync® operation is complete, the following screen is displayed.6Double-click (Palm Desktop for CLIÉ) on the Windows desktop.Palm™ Desktop for CLIÉ starts and the Date Book window is displayed. If you select the same date you entered in Step 2, you will see the schedule for that day.TipYou can also click [Start], select [Programs] ([All Programs] for Windows XP)-[Sony Handheld], and click [Palm Desktop for CLIÉ] to start the software. Continued on next page• • • • • • • • • • • • • • • • • • • • • • • • • • •01US01COV.book Page 31 Friday, December 5, 2003 12:45 PM
32Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)To display other application windows (Address Book, To Do List, and Memo Pad)Performing the HotSync® operation using the wireless LAN function (available for PEG-TJ37 only).You can also synchronize data between your CLIÉ handheld and computer using the wireless LAN function.bFor details, refer to “Exchanging and updating files/data using the HotSync® operation (Other HotSync® operations): Performing the HotSync® operation via a wireless LAN (for PEG-TJ37 only)” in the “Handbook” (PDF format).Making a backup is recommendedIf problems occur, even those requiring a hard reset, you can restore most, if not all of your CLIÉ handheld data to the condition of the last HotSync® operation.Exceptions include certain add-on applications (and their data) installed after the initial setup.bFor backup details, refer to “Making a backup of the data or applications on your CLIÉ handheld” on page 48.Click any icon on the left side of the window.01US01COV.book Page 32 Friday, December 5, 2003 12:45 PM
33Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Basic operations of your CLIÉ™ handheldYou can take pictures and view image files using your CLIÉ handheld as a digital still camera.bFor details on CLIE Camera, refer to “CLIÉ Application Manual” (HTML format).Taking picturesUsing the camera1Slide the Lens Cover Lever down, as shown in the illustration.CLIE Camera starts. The screen is displayed sideways. The first time you start CLIE Camera, a message about adjustment for Flicker control setting is displayed.bFor details on the Flicker control setting, refer to “CLIE Camera” in the “CLIÉ Application Manual” (HTML format).TipYou can also tap (CLIE Camera) in the CLIE Launcher or press the CAPTURE button to start CLIE Camera.2Position the subject in the viewfinder and press the CAPTURE button.A picture is taken.TipYou can also tap (CAPTURE) on the CLIE Camera screen to take a picture.The lens cover is opened.Continued on next page• • • • • • • • • • • • • • • • • • • • • • • • • • •01US01COV.book Page 33 Friday, December 5, 2003 12:45 PM
34Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Notes• By taking pictures, hold your CLIÉ handheld firmly with both hands and press the CAPTURE button slowly. • After the CAPTURE button is pressed when the viewfinder blacks out, your CLIÉ handheld captures an image. At this moment, do not move your CLIÉ handheld, otherwise the picture will be blurred.• Your CLIÉ handheld is equipped with a flicker control feature. However, flicker may occur under certain conditions. To minimize flicker if it occurs, avoid using under fluorescent lighting.• Since the brightness and color of the screen are in adjustment for the first 2-3 seconds after starting CLIE Camera, be sure to check the image on-screen before shooting.Viewing picturesYou can view the last picture taken by tapping on the CLIE Camera screen. You can also view other pictures using CLIE Viewer.Start CLIE Viewer by tapping (CLIE Viewer) on the CLIE Camera screen.bFor details on CLIE Viewer, refer to “CLIÉ Viewer” in the “CLIÉ Application Manual” (HTML format).3Slide the Lens Cover Lever up.The lens cover is closed.01US01COV.book Page 34 Friday, December 5, 2003 12:45 PM
35Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Basic operations of your CLIÉ™ handheldNormally, you do not need to reset your CLIÉ handheld. However, if your CLIÉ handheld does not turn on or respond, performing a soft reset may solve the problem.To reset your CLIÉ handheld, follow the procedure below.Performing a soft resetAll records and add-on applications stored on your CLIÉ handheld are retained even after performing a soft reset.Notes• After the RESET button is pressed, it takes a while before the Preferences screen is displayed. Do not press the RESET button again while resetting.• Do not press the RESET button with anything other than the stylus, as a malfunction may occur.• Do not press any other buttons when you press the RESET button.Restarting your CLIÉ™ handheldGently press the RESET button with the stylus.The system shuts down and your CLIÉ handheld restarts.After restarting, you will see on the screen displays “palm POWERED” followed by “SONY”, “CLIÉ”, and then the Preferences screen for setting up the time and date.01US01COV.book Page 35 Friday, December 5, 2003 12:45 PM
36Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Performing a hard resetIf the soft reset does not solve the problem, you may need to perform a hard reset to restart your CLIÉ handheld.Notes•All records and add-on applications stored on your CLIÉ handheld will be erased by performing a hard reset.• Perform a hard reset only if a soft reset does not solve the problem.However, you can restore the data if you have made a backup on your computer via the HotSync® operation*.* Note that some data cannot be backed up.bFor details, refer to “Backing up your CLIE™ handheld data and applications” in the “Handbook” (PDF format).1Slide down and hold the POWER/HOLD switch.2Press the RESET button gently with the stylus, and then release the stylus.NoteKeep the POWER/HOLD switch held down.3Continue holding the POWER/HOLD switch in the on position until “palm POWERED” is displayed on the screen.A message “Erase all data?” is displayed.01US01COV.book Page 36 Friday, December 5, 2003 12:45 PM
37Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Basic operations of your CLIÉ™ handheldAfter restarting, your CLIÉ handheld displays “palm POWERED”, “SONY” and “CLIÉ”, followed by the SETUP screen. Refer to “Step 2: Performing the initial setup after turning on your CLIÉ handheld for the first time” on page 9 for the initial setup.After a hard reset, only the current date and time are retained. Formats, Preferences, and other controls revert to the factory settings.Notes• After the RESET button is pressed, it takes a while before the Setup screen is displayed. Do not press the RESET button again while resetting.• If (the Left button) is not pressed long enough, the hard reset may not be performed.• (Only available for certain models or areas.) In order to change the language settings, you need to perform a hard reset.4Press (the Left button) on your CLIÉ handheld.TipIf you want to cancel the hard reset, press any button other than (the Left button). The hard reset is performed.Press (the Left button)01US01COV.book Page 37 Friday, December 5, 2003 12:45 PM
38Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Supplied applicationsThe following applications are supplied with your CLIÉ handheld.bFor details, refer to “CLIÉ Application Manual” (HTML format).Types of applicationsThere are three types of applications and two types of symbols:• Applications already installed on your CLIÉ handheld • Applications you need to install on your CLIÉ handheld • Applications you need to install on your computerbFor details, refer to “Installing the supplied applications on your CLIÉ™ handheld” on page 21.What are and ?These symbols appear to the right of application names. : An application that runs on your CLIÉ handheld. : An application that is installed and runs on your computer. GeneralCLIE Viewer Use CLIE Viewer to view and manage image files and handwritten memos.PictureCLIE Camera You can take pictures using the built-in camera of your CLIÉ handheld.01US01COV.book Page 38 Friday, December 5, 2003 12:45 PM
39Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Supplied applicationsImage Converter Use Image Converter to convert image files on your computer to a format suitable for viewing on your CLIÉ handheld.Install Image Converter on your computer from the Installation CD-ROM, and prepare a “Memory Stick” media.NoteDepending on where you live, playback of the movie files is not supported.Kinoma Player 2 (for PEG-TJ37 only) You can view still pictures with sound or play movies with sound.Install Kinoma Player 2 from the Installation CD-ROM, and prepare a “Memory Stick” media.NoteOnly supported areas.Giga Pocket Plugin (for PEG-TJ37 only) You can convert movie files on your computer to a format suitable for viewing on your CLIÉ handheld.Install Giga Pocket Plugin on your computer from the Installation CD-ROM.You need to install Giga Pocket Version 2.0 or later for VAIO on your computer.NoteOnly supported areas.Music/SoundAeroPlayer for CLIE (for PEG-TJ37 only) You can play back music files (MP3 format) saved on a “Memory Stick” media.Install AeroPlayer for CLIE from the Installation CD-ROM, and prepare a “Memory Stick” media and headphones/earphones (not supplied).InternetNetFront v3.1 for CLIE (for PEG-TJ37 only) You can browse websites.NoteYou must be connected to the Internet beforehand.Continued on next page• • • • • • • • • • • • • • • • • • • • • • • • • • •01US01COV.book Page 39 Friday, December 5, 2003 12:45 PM
40Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)CLIE Mail You can browse, send and receive e-mail messages with your CLIÉ handheld.Install CLIE Mail from the Installation CD-ROM. When you want to read e-mail messages on your computer, you need to install CLIE Mail Conduit from the Installation CD-ROM.Notes• You must be connected to the Internet to send and receive e-mail messages beforehand.• PEG-TJ27 has no communication function and be able to only display e-mail messages.OrganizerAddress Book You can manage addresses and telephone numbers.Date Book You can manage schedules and events.To Do List You can manage tasks and things to do.Memo Pad You can write memos.CLIE Memo You can take handwritten memos using the stylus.Calculator You can use your CLIÉ handheld as a calculator. You can also save and recall calculations.ProductivityPicsel Viewer for CLIE (for PEG-TJ37 only) You can view documents created in Microsoft® Word/Excel/PowerPoint® or PDF files on your CLIÉ handheld.01US01COV.book Page 40 Friday, December 5, 2003 12:45 PM
41Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Supplied applicationsData ControlMobile Manager (for PEG-TJ37 only) / Mobile Connection Wizard (for PEG-TJ37 only) You can simplify set up your CLIÉ handheld on a network.Install Mobile Connection Wizard on your computer from the Installation CD-ROM, and make sure you connect your CLIÉ handheld to your computer with the USB cable and plug adapter.Notes• You must be connected to the Internet beforehand.• Only supported areas.CLIE Update Wizard You can update the contents of your CLIÉ handheld from Sony website.Install CLIE Update Wizard on your computer from the Installation CD-ROM, and make sure you connect your CLIÉ handheld to your computer with the USB cable and plug adapter when you install the updates for your CLIÉ handheld.NoteYou must be connected to the Internet beforehand.Memory Stick Backup You can make a backup of an application or data on your CLIÉ handheld to a “Memory Stick” media. Making a backup on a “Memory Stick” mediaPrepare a “Memory Stick” media.CLIE Files You can exchange data (copy, move, delete) between your CLIÉ handheld and “Memory Stick” media.Data Import / Data Export You can install applications or copying data from your computer to a “Memory Stick” media in your CLIÉ handheld, without using the HotSync® operation.Install Data Export on your computer from the Installation CD-ROM, and make sure to connect your CLIÉ handheld to the computer with the USB cable and plug adapter.Intellisync Lite You can synchronize data of Date Book, Address Book, To Do List, etc., on your CLIÉ handheld with Microsoft Outlook or Lotus Organizer on your computer.Install Intellisync Lite on your computer from the Installation CD-ROM, and make sure to connect your CLIÉ handheld to your computer with the USB cable and plug adapter.01US01COV.book Page 41 Friday, December 5, 2003 12:45 PM
42Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Using CLIÉ Manuals with your computerYou can also use the other manuals of your CLIÉ handheld that are stored on the supplied Installation CD-ROM. The manuals are to be read on your computer.NotePrior to using the manuals, refer to “Step 1: Installing the software on your computer” on page 16 to install Palm™ Desktop for CLIÉ. CLIÉ Manuals will be installed at the same time.TipYou can open CLIÉ Manuals from the supplied Installation CD-ROM.bFor details, refer to “Opening CLIÉ Manuals from the supplied Installation CD-ROM” on page 44Manuals OverviewYou can read each manual installed on your computer to use your CLIÉ handheld more effectively. How to use the supplied applicationsCLIÉ Application Manual“CLIÉ Application Manual” (HTML format) describes how to use the supplied applications in detail.01US01COV.book Page 42 Friday, December 5, 2003 12:45 PM
43Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Using CLIÉ Manuals with your computerTipYou can read this manual “Read This First (Operating Instructions)” also on your computer.“Read This First” is a PDF format manual.How to perform basic operations and to use advanced features of your CLIÉ handheldHandbook“Handbook” (PDF format) describes the basic operations and advanced features of your CLIÉ handheld in detail.How to solve problems you may haveIf you have any problems while using your CLIÉ handheld, refer to “Frequently Asked Questions” on page 49 of this manual first.If the problem persists, read “Troubleshooting Q&A” to solve the problem.Troubleshooting Q&A“Troubleshooting Q&A” (PDF format) helps solve common problems that you may have while using your CLIÉ handheld.01US01COV.book Page 43 Friday, December 5, 2003 12:45 PM
44Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Opening CLIÉ Manuals Follow the steps below to open CLIÉ Manuals.Opening CLIÉ Manuals from the supplied Installation CD-ROM1Double-click (CLIÉ Manuals PEG-TJ37 or CLIÉ Manuals PEG-TJ27) on the Windows desktop.The CLIÉ Application Guide PEG-TJ37/PEG-TJ27 window is displayed.TipYou can also click [Start], select [Programs] ([All Programs] for Windows XP)-[Sony Handheld]-[About PEG-TJ37] or [About PEG-TJ27], and click [CLIÉ Manuals] to start CLIÉ Manuals.2Click the manual you want to display it.The selected manual is displayed.NoteTo read the PDF manuals, Adobe Reader must be installed on your computer. If it is not installed on your computer, you can install it from the supplied Installation CD-ROM.bFor details on how to install and use manuals in PDF format, refer to “Reading the PDF manuals on your computer” (page 45).1Insert the supplied Installation CD-ROM into the CD-ROM drive of your computer.The Installation CD-ROM window is displayed.2Click [Finish] at the bottom left of the Installation CD-ROM window.3Double-click [My Computer] on the Windows desktop.For Windows XP, click [Start] at the bottom left of the Windows desktop, then click [My Computer] on the displayed screen.4Right-click [CLIE], and select [Open].Reading a manual in PDF format: Double-click [EN]-[Manuals]-[PEG-TJ37] or [PEG-TJ27], and the manual icon you want to read.“Read This First”: ReadThisFirst.pdf“Handbook”: Handbook.pdf“Troubleshooting Q&A”: FAQ.pdfReading “CLIÉ Application Manual” in HTML format: Double-click [EN]-[Manuals]-[PEG-TJ37] or [PEG-TJ27]-[Manual Portal]-[index_portal.html] and click [CLIÉ Application Manual].01US01COV.book Page 44 Friday, December 5, 2003 12:45 PM
45Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Using CLIÉ Manuals with your computerReading the PDF manuals on your computerThe following explains how to read the PDF format manuals on your computer.Installing Adobe Reader on your computerIf Adobe Reader is not installed on your computer, follow the steps below to install it.AUse the Hand Tool to scroll the displayed page.BBookmarks are displayed.Click each title to display the page. Click to display the directories of the chapters.CButtons for zooming in/out the page.DClick here and drag to scroll the page.EYou can display the linked page by clicking a point where is displayed.FButtons for displaying the previous or next page. You can also enter a page number you want to display at the bottom of the page number area.1Quit all applications running on Windows®.2Insert the supplied Installation CD-ROM into the CD-ROM drive of your computer.The Installation CD-ROM window is displayed.3Click [CLIÉ Basic] on the left side of the window.01US01COV.book Page 45 Friday, December 5, 2003 12:45 PM
46Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Reading the HTML manual on your computer (CLIÉ Application Manual)The following explains how to read the HTML format manual on your computer.NoteYou need Microsoft Internet Explorer version 5.0 or later to display “CLIÉ Application Manual” properly.AClick any application to display the explanation in detail.BClick to display the index of the supplied applications.CClick any application group to display the group. Then you can select a desired application from that group to display further instructions.4Click [Install] to install Adobe Reader.Follow the on-screen instructions.5Click [Finish].The Installation CD-ROM window closes.01US01COV.book Page 46 Friday, December 5, 2003 12:45 PM
Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-11 (1)47TroubleshootingTroubleshootingIf you have problems, please follow the procedure below.Make note of any messages or alerts that are displayed.NoteThousands of third party add-on applications are available for the Palm OS® platform. Sony does not support third party applications. If you are having problems with a third party application, please contact the publisher of that application.Step 1: Refer to CLIE FAQ, this manual, “Troubleshooting Q&A”, or the manual of each applicationStep 2: Refer to the Sony CLIÉ handheld Support websiteDouble-click (CLIÉ Info) on the Windows desktop, and select [CLIÉ™ Handheld Support].• Refer to CLIE FAQ on your CLIÉ handheld.• Read “Frequently Asked Questions” on page 49.• Refer to “Troubleshooting Q&A” (PDF format).• Click (CLIÉ Manuals PEG-TJ37 or CLIÉ Manuals PEG-TJ27) on the Windows desktop for more information on applications.01US01COV.book Page 47 Friday, December 5, 2003 12:45 PM
48Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-11 (1)Making a backup of the data or applications on your CLIÉ handheldSony recommends that you make a backup of your data in case of unexpected problems. Backing up your data will ensure that it can be restored again on your CLIÉ handheld, even if you have to perform a hard reset.Making a backup using Memory Stick BackupUse “Memory Stick” media and Memory Stick Backup on your CLIÉ handheld to back up data and applications on your CLIÉ handheld.b“Memory Stick” media (sold separately) is required.For details, refer to “Backing up your CLIÉ™ handheld data and applications: Backing up data and applications to “Memory Stick” media using Memory Stick Backup” in the “Handbook” (PDF format).Making a backup using the HotSync® operationData or applications on your CLIÉ handheld are backed up to your computer when the HotSync® operation is performed. If you need to perform a hard reset, this would erase all user data and applications stored on your CLIÉ handheld. However, the erased data and applications can be restored with the next HotSync® operation.Notes• Some add-on applications (not installed at the factory), and some application data and settings may not be backed up using the HotSync® operation. However, a complete backup of all data on your CLIÉ handheld can be made with Memory Stick Backup.Use Memory Stick Backup often to make complete backups.• When you need to restore data, and so on, make sure that you perform the HotSync® operation immediately after you perform a hard reset. Otherwise, if you create new data on your CLIÉ handheld between the hard reset and performing the HotSync® operation, the data may be lost.01US01COV.book Page 48 Friday, December 5, 2003 12:45 PM
49Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-11 (1)TroubleshootingFrequently Asked QuestionsIf the solutions mentioned in this section do not solve your problem, refer to “Troubleshooting Q&A” (PDF format).My CLIÉ handheld does not work properly (page 51)• I cannot turn on my CLIÉ handheld (page 51)• The screen is not displayed even though the POWER LED is on (page 51)• My CLIÉ handheld does not respond (page 51)• My CLIÉ handheld keeps turning itself off (page 51)• My CLIÉ handheld does not produce any sounds (page 52)• The backlight does not turn on when I adjust the brightness level (page 52)• The LCD display cannot be viewed properly (page 52)• Applications do not operate properly after a soft reset is performed (page 53)• I cannot use the Jog Dial™ navigator (page 53)Error messages (page 53)• An error message appears repeatedly (page 53)• The message “Invalid process” appears when an application is started (page 53)I cannot enter text properly (page 53)• My CLIÉ handheld does not recognize handwritten characters (when using Graffiti® 2) (page 53)• My CLIÉ handheld does not recognize handwritten characters (when using Decuma Input (for PEG-TJ37 only)) (page 54)The HotSync® problems (page 54)• I cannot perform the local HotSync® operation (page 54)• I cannot start the HotSync® operation by tapping (HotSync) on the HotSync screen (page 55)• I cannot cancel the HotSync® operation midway (page 55)• It takes a long time to complete the HotSync® operation (page 55)• Data cannot be synchronized with some applications when the HotSync® operation is performed (page 56)• I cannot back up some data using the HotSync® operation (page 56)•Palm™ Desktop for CLIÉ does not start or cannot be selected from the menu (page 56)Continued on next page• • • • • • • • • • • • • • • • • • • • • • • • • • •01US01COV.book Page 49 Friday, December 5, 2003 12:45 PM
50Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-11 (1)•HotSync Manager does not start. (HotSync) is not displayed in the task tray (Notification area) at the bottom right of my computer window (page 57)I cannot play music (for PEG-TJ37 only) (page 58)• MP3 files cannot be read or played (page 58)I cannot use “Memory Stick” media (page 58)• My CLIÉ handheld does not recognize “Memory Stick” media, or an error occurs (page 58)01US01COV.book Page 50 Friday, December 5, 2003 12:45 PM
51Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-11 (1)TroubleshootingI cannot turn on my CLIÉ handheldBIs the POWER/HOLD switch of your CLIÉ handheld in HOLD mode (page 71)?Your CLIÉ handheld does not work when the POWER/HOLD switch is in HOLD mode. Make sure you release HOLD mode.NoteWhen HOLD mode is active, if you try to turn on your CLIÉ handheld using the Applications or CAPTURE buttons, or the Lens Cover Lever, the POWER LED blinks 3 times, but the power is not turned on.BHas the battery power of your CLIÉ handheld run out?Connect your CLIÉ handheld to the AC power adapter with the plug adapter, then allow it to be charged for a few minutes before turning it on. If it turns on, continue charging for approximately four hours and then perform a soft reset.BIs the connector between your CLIÉ handheld and the plug adapter dirty?You cannot charge your CLIÉ handheld if the connector is dirty. Connect and disconnect your CLIÉ handheld and the plug adapter several times to clean the connector.BPerform a soft reset by pressing the RESET button at the back of your CLIÉ handheld (page 35).The screen is not displayed even though the POWER LED is onBIs the POWER/HOLD switch of your CLIÉ handheld in HOLD mode (page 71)?The screen is not displayed when the POWER/HOLD switch is in HOLD mode. Make sure you release HOLD mode.BPerform a soft reset by pressing the RESET button at the back of your CLIÉ handheld (page 35).My CLIÉ handheld does not respondBIs the POWER/HOLD switch of your CLIÉ handheld in HOLD mode (page 71)?Your CLIÉ handheld does not operate when the POWER/HOLD switch is in HOLD mode. Make sure you release HOLD mode.BIs your CLIÉ handheld placed near the IR port of your computer?Move your CLIÉ handheld away from the IR port of your computer except when performing the IR HotSync® operation, as a malfunction may occur. You can also disable the IR feature by selecting [Off] next to [Beam Receive:] in [General] of the Preferences screen.BPerform a soft reset by pressing the RESET button at the back of your CLIÉ handheld (page 35).My CLIÉ handheld does not work properlyContinued on next page• • • • • • • • • • • • • • • • • • • • • • • • • • •01US01COV.book Page 51 Friday, December 5, 2003 12:45 PM
52Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-11 (1)My CLIÉ handheld keeps turning itself offBYour CLIÉ handheld is designed to turn itself off after a period of inactivity (Automatic power-off). You can set the automatic power-off time by selecting time for [Auto-off After:] in [General] of the Preferences screen.• The maximum idle time is 3 minutes.bFor details, refer to “Customizing your CLIÉ™ handheld (Preferences): Setting the automatic power-off time” in the “Handbook” (PDF format).BDid you set [After a preset delay] from [Auto Lock Handheld:] in the Security screen?If you set [After a preset delay] from [Auto Lock Handheld:], your CLIÉ handheld may turn off after a shorter period even if you set the automatic power-off time.bFor details, refer to “Protecting your data with a password: Locking your CLIÉ handheld with a password (Data protection)” in the “Handbook” (PDF format).My CLIÉ handheld does not produce any soundsBIs [System Sound:] in [General] of the Preferences screen set to [Off]?bFor details, refer to “Customizing your CLIÉ™ handheld (Preferences): Setting sounds” in the “Handbook” (PDF format).BAdjust the volume settings in the Adjust Volume dialog box displayed by tapping in the Status Info dialog box (page 78).TipIf [Muting]* is selected in the Adjust Volume dialog box, all sounds, including audio, are muted.* [Muting] is available for PEG-TJ37 only.bFor details, refer to “CLIÉ™ handheld components: Status Information” (page 76).The backlight does not turn on when I adjust the brightness levelBIf the brightness is set to the lowest level, the display may be illegible. However, this is not a malfunction.The LCD display cannot be viewed properlyBDepending upon the angle of vision, the brightness may be uneven, however, this is not a malfunction. You can adjust the brightness level in the Adjust Brightness dialog box displayed by tapping (page 74) at the bottom left of the Graffiti® 2 writing area. If the backlight is off, you can turn it on by sliding down the POWER/HOLD switch and hold it for more than two seconds.Notes01US01COV.book Page 52 Friday, December 5, 2003 12:45 PM
53Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-11 (1)TroubleshootingApplications do not operate properly after a soft reset is performedBIf you encounter application problems (such as improper operations, unusual display, or freezing during a soft reset) after you performed a reset, the reset may not be completed properly. In such a case, perform a soft reset once again (page 35). If you still cannot solve your problem, try a hard reset (page 36).After performing a reset, do not press the RESET button at the back of your CLIÉ handheld again until the Preferences screen or the Setup screen is displayed.I cannot use the Jog Dial™ navigatorB The Jog Dial™ navigator (page 68) is not available for some applications.An error message appears repeatedlyBPerform a soft reset by pressing the RESET button at the back of your CLIÉ handheld (page 35).The message “Invalid process” appears when an application is startedBIf there is insufficient memory space in your CLIÉ handheld or “Memory Stick” media, applications may not work properly. Delete any unnecessary data/files.TipYou can check the memory space in your CLIÉ handheld or “Memory Stick” media by tapping at the top right of the CLIE Launcher and select [(All)].My CLIÉ handheld does not recognize handwritten characters (when using Graffiti® 2 )BTo have your CLIÉ handheld recognize handwritten characters entered with the stylus, you must use Graffiti® 2.bFor details, refer to “Entering text on your CLIÉ™ handheld: Using Graffiti® 2 writing to enter text” in the “Handbook” (PDF format).BMake sure you enter the Graffiti® 2 strokes in the Graffiti® 2 writing area (page 75).BMake sure you enter the Graffiti® 2 strokes for letters in the left side of the Graffiti® 2 writing area and numbers in the right side (page 75).Error messagesI cannot enter text properlyNote on performing a resetContinued on next page• • • • • • • • • • • • • • • • • • • • • • • • • • •01US01COV.book Page 53 Friday, December 5, 2003 12:45 PM
54Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-11 (1)BCheck that Graffiti® 2 is not shifted into Symbol mode.bFor details, refer to “Entering text on your CLIÉ™ handheld: Using Graffiti® 2 writing to enter text” in the “Handbook” (PDF format).BIf the letter “L” is registered as a menu command for an application, the letters “K”, “T”, “I”, and “X” will not work as menu command.BHow to enter Graffiti® 2 characters faster and more accurately.bFor details, refer to “Entering text on your CLIÉ™ handheld: Using Graffiti® 2 writing to enter text” in the “Handbook” (PDF format).My CLIÉ handheld does not recognize handwritten characters (when using Decuma Input (for PEG-TJ37 only))BRefer to “Decuma Input” in the “CLIÉ Application Manual” (HTML format) and try writing again using Decuma Input.BIf your handwriting cannot be recognized correctly as numbers or special characters in General characters mode, switch the Decuma Input area from General characters mode to Numbers and special characters mode.bFor details, refer to “Entering text on your CLIÉ™ handheld: Using Decuma Input to enter text” in the “Handbook” (PDF format).I cannot perform the local HotSync® operationVerifying your CLIÉ handheldBIs the connector between your CLIÉ handheld and the plug adapter dirty?Connect and disconnect your CLIÉ handheld and the plug adapter several times to clean the connector.BAre your CLIÉ handheld with the plug adapter and the USB cable properly connected (page 19)?BIs there sufficient memory space of your CLIÉ handheld?Delete any unnecessary data/files and then perform the HotSync® operation again.BAre you using the same user name that is used for another CLIÉ handheld?Change the user name.Verifying your computerBIs Palm™ Desktop for CLIÉ installed?BIs the operating system on your computer compatible?The following operating systems are compatible with your CLIÉ handheld. Operating systems other than the following are not supported.• Microsoft Windows 2000 Professional• Microsoft Windows Me• Microsoft Windows XPNoteUpgrade versions of operating systems are not supported.The HotSync® problems01US01COV.book Page 54 Friday, December 5, 2003 12:45 PM
55Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-11 (1)TroubleshootingBIf you are using Windows 2000 Professional or Windows XP, log in as an “Administrator.”BIs the USB cable properly connected to your computer (page 19)?BIs (HotSync) displayed in the task tray (Notification area) at the bottom right of your computer window?If not, click [Start], select [Programs] ([All Programs] for Windows XP)-[Sony Handheld], and click [HotSync Manager] to start HotSync Manager.BIs [Local USB] in the shortcut menu selected? (You can display this by clicking (HotSync) in the task tray (Notification area).)If not, select [Local USB].BIs the USB port active?Check whether the USB port works normally by connecting another USB device, such as a USB mouse.BIf you use an extended terminal devices for laptop computers, such as a port replicator, you may not be able to use either the port replicator or the USB port of your computer.BQuit all applications other than Palm™ Desktop for CLIÉ.If you cannot perform the HotSync® operation even after following the above instructions, perform a soft reset by pressing the RESET button at the back of your CLIÉ handheld (page 35).For particular problems regarding the HotSync® operations, refer to the following.I cannot start the HotSync® operation by tapping (HotSync) on the HotSync screenBEnsure [Local] and [Cradle/Cable] are selected in the HotSync screen.BPerform a soft reset by pressing the RESET button at the back of your CLIÉ handheld (page 35).I cannot cancel the HotSync® operation midwayBYou may not be able to stop the HotSync® operation by tapping [Cancel] for over ten seconds after you start the USB HotSync® operation. Try again after a while.BIf you disconnect your CLIÉ handheld and computer during the HotSync® operation, the HotSync® operation may not perform correctly.In such a case, perform a soft reset (page 35).BIf you cannot stop the HotSync® operation even by tapping [Cancel], perform a soft reset (page 35).It takes a long time to complete the HotSync® operationBDepending on the application you are using, it may require time to complete the HotSync® operation because of large data/file sizes.Continued on next page• • • • • • • • • • • • • • • • • • • • • • • • • • •01US01COV.book Page 55 Friday, December 5, 2003 12:45 PM
56Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-11 (1)Data cannot be synchronized with some applications when the HotSync® operation is performedBDoes the user name for Palm™ Desktop for CLIÉ match the one for your CLIÉ handheld?In Palm™ Desktop for CLIÉ, select the user name corresponding to your CLIÉ handheld user name.BIs the application set not to synchronize files?Click (HotSync) in the task tray (Notification area) at the bottom right of your computer window and select [Custom...] from the shortcut menu. Check that the application is set to synchronize files. BIs third party backup or synchronization software installed on your computer or CLIÉ handheld?In such a case, you may not synchronize some applications using Palm™ Desktop for CLIÉ.BIs there sufficient memory space in your CLIÉ handheld?Delete unnecessary data/files and then perform the HotSync® operation again.BIs private data hidden in the Security screen?Hidden data cannot be displayed in Palm™ Desktop for CLIÉ. When you want to display hidden data, select [Show Records] below [Current Privacy:] in the Security screen and enter the password.BMake sure that Intellisync Lite is installed to synchronize Date Book, Address Book, To Do List and Memo Pad of your CLIÉ handheld with Microsoft® Outlook or Lotus Organizer.bFor details, refer to “Intellisync Lite” in the “CLIÉ Application Manual” (HTML format).I cannot back up some data using the HotSync® operationBSome add-on applications (not installed at the factory), and some application data and settings may not be backed up using the HotSync® operation. However, a complete backup of all data on your CLIÉ handheld can be made with Memory Stick Backup.Use Memory Stick Backup often to make complete backups.bFor details, refer to “Backing up your CLIÉ™ handheld data and applications: Backing up data and applications to “Memory Stick” media using Memory Stick Backup” in the “Handbook” (PDF format).Palm™ Desktop for CLIÉ does not start or cannot be selected from the menuBIs Palm™ Desktop for CLIÉ properly installed on your computer?The hardware or the software of your computer may not be compatible with Palm™ Desktop for CLIÉ. Uninstall Palm™ Desktop for CLIÉ and reinstall it.01US01COV.book Page 56 Friday, December 5, 2003 12:45 PM
57Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-11 (1)TroubleshootingHotSync Manager does not start. (HotSync) is not displayed in the task tray (Notification area) at the bottom right of my computer windowBReinstall Palm™ Desktop for CLIÉ.If you still cannot perform the HotSync® operationIf you cannot solve your HotSync® operation problem by following the troubleshooting tips in this manual, follow the procedure below.NoteThis “Unknown device” may appear in the Device Manager only while your CLIÉ handheld tries to connect to your computer. After your CLIÉ handheld has timed out and displayed an error message on a window, it disconnects from your computer and this “Unknown device”, if it was present, will disappear and you will not see it.Check if any “Unknown device” is listed in the Device Manager on your computer.1Right-click [My Computer] and select [Properties] from the menu.The System Properties window is displayed.2If you are using Windows 2000 Professional/Windows XP, click [Hardware].3Click [Device Manager].4Check if there is a device marked with or .A device with such mark is not operating normally. Contact the manufacturer of the device to get information on the latest device drivers.You cannot perform the HotSync® operation before you install Palm™ Desktop for CLIÉ on your computerIf you perform the HotSync® operation before you install the CLIÉ handheld drivers on your computer, other drivers may be installed on your computer and a problem may occur in your computer system. Make sure you install Palm™ Desktop for CLIÉ before performing the HotSync® operation.Do not use a USB hubIf you connect your CLIÉ handheld to your computer via a USB hub, you may not be able to perform the HotSync® operation properly. Make sure you connect the USB cable directly to a USB port of your computer. Some computers have the hub function built into their internal circuitry. Contact your computer manufacturer to check whether the USB port of your computer is connected to an internal USB hub.Check that the USB port of your computer is enabledTest the USB port with another device, such as a USB mouse. If that device does not work, check the BIOS setting of your computer.In addition, check the setting in the Device Manager: Right-click [My Computer] and select [Properties] from the menu. (If you are using Windows 2000 Professional/Continued on next page• • • • • • • • • • • • • • • • • • • • • • • • • • •01US01COV.book Page 57 Friday, December 5, 2003 12:45 PM
58Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-11 (1)Windows XP, click [Hardware].) Click [Device Manager] and check that [USB controller] is displayed in the Device Manager window.If USB controller is not displayedbFor details, refer to the manual of your computer.MP3 files cannot be read or playedBCheck that the MP3 files are located in [PALM/Programs/MSAUDIO] directory on the “Memory Stick” media.To play the MP3 files located in other directories, select [File] in the Settings screen, which can be displayed by selecting [Settings…] from [Options] in the menu of AeroPlayer for CLIE, and select [Search entire card].[Search one folder] is set by default.bFor details on file formats supported by your CLIÉ handheld, refer to “AeroPlayer for CLIE” in the “CLIÉ Application Manual” (HTML format).My CLIÉ handheld does not recognize “Memory Stick” media, or an error occursBRemove the “Memory Stick” media and try inserting it again.BIf the terminal part of the “Memory Stick” media is dirty, your CLIÉ handheld cannot read the data/files. Wipe the terminal with a soft cloth, such as a cotton pad.BYou cannot use “Memory Stick” media that is formatted in a device other than your CLIÉ handheld. Format it on your CLIÉ handheld.BWhen the battery power of your CLIÉ handheld is running low, data/files on “Memory Stick” media may not be displayed. Charge the battery of your CLIÉ handheld.I cannot play music (for PEG-TJ37 only)I cannot use “Memory Stick” media01US01COV.book Page 58 Friday, December 5, 2003 12:45 PM
59Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-11 (1)TroubleshootingCustomer Support and Customer Registration■For customer support information Double-click (CLIÉ Info) on the Windows desktop, and select [CLIÉ™ Handheld Support].■For online customer registration (For customers in the U.S.A. , Canada, and Europe only)Double-click (CLIÉ Info) on the Windows desktop, and select [Sony CLIÉ™ Registration].01US01COV.book Page 59 Friday, December 5, 2003 12:45 PM
60Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-11 (1)Notes on useHandling your CLIÉ handheld• Make sure you do not scratch or damage your CLIÉ handheld’s screen. Always use the supplied stylus to tap on the screen.Do not use a writing pen, pencil, or other sharp object on the screen.• Do not expose your CLIÉ handheld to rain or moisture. Should water enter the circuitry through the buttons or switches, your CLIÉ handheld may be damaged.• Your CLIÉ handheld’s screen is made of glass. Do not drop or submit your CLIÉ handheld to excessive shock. Do not carry your CLIÉ handheld in your pocket. If you sit down with your CLIÉ handheld in the pocket, your CLIÉ handheld may break.• Avoid using or storing your CLIÉ handheld in locations subject to:– extremely high temperatures, such as inside a car exposed to the sun, or near a heater.– direct sunlight– high humidity– excessive dustCleaning your CLIÉ handheld• Clean your CLIÉ handheld with a soft, dry cloth.• Wipe any dirt and dust from the camera lens by using a soft damp cotton swab.If condensation occursTurn off your CLIÉ handheld for approximately one hour to clear condensationbefore use. If you leave condensation within the camera lens, you may not beable to take clear pictures.Cleaning the stylusTapping or dragging the screen with a dirty stylus may damage the screen surface.Wipe the stylus with a dry cloth when it gets dirty.01US01COV.book Page 60 Friday, December 5, 2003 12:45 PM
61Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-11 (1)TroubleshootingBattery considerationsBattery safetyTo avoid battery leakage, heat generation, firing, or bust, observe the following:• Do not use any other type of battery in your CLIÉ handheld.• Do not charge the battery in any other way than as specified in this manual.• Do not throw the battery into fire.• Do not attempt to short-circuit the battery.• Do not take the battery apart.• Do not modify the battery.• Do not heat the battery in an oven or microwave.• Do not charge the battery near an open flame or in direct sunlight.• Do not leave the battery in a car.• Do not subject your CLIÉ handheld or the battery to excessive shock.• Take care not to drop your CLIÉ handheld, give pressure to it with a sharp object, or crush with a heavy object.• If you have skin contact with battery leakage or get some in your eyes, wash with water immediately and consult a doctor.Charging• It takes approximately four hours to fully charge your CLIÉ handheld when the battery is completely drained.• If you charge your CLIÉ handheld every day, it takes only a few minutes to charge the battery.• You can operate your CLIÉ handheld while the battery is being charged.Battery lifeBattery life varies depending on the conditions and environment where you use your CLIÉ handheld and applications used.bFor details about battery life, refer to “Specifications” on page 63.Conserving the battery• Turn off the backlight under good lighting conditions. bFor details on the backlight, refer to “POWER/HOLD switch” on page 70.• Change the automatic power-off time setting so that your CLIÉ handheld will automatically turn off after a short period of inactivity.bFor details, refer to “Customizing your CLIÉ™ handheld (Preferences): Setting the automatic power-off time” in the “Handbook” (PDF format).Continued on next page• • • • • • • • • • • • • • • • • • • • • • • • • • •01US01COV.book Page 61 Friday, December 5, 2003 12:45 PM
62Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-11 (1)Using peripheral devicesIf a low battery warning is displayed while using a peripheral device, charge your CLIÉ handheld as soon as possible, otherwise your CLIÉ handheld may shut of suddenly.When the battery power gets low• When the battery power gets low, a warning message is displayed on the screen, the “Memory Stick” media becomes inaccessible, and the backlight adjustment will no longer operate. If this occurs, connect the AC power adapter with plug adapter to your CLIÉ handheld, then connect the plug into a wall outlet and perform the HotSync® operation.• If your CLIÉ handheld does not turn on when you slide down the POWER/HOLD switch, charge your CLIÉ handheld immediately.• The remaining battery indicator may not always reflect the actual battery power. To prevent loss of battery power, charge your CLIÉ handheld frequently.• You do not have to replace batteries. When battery power gets low, charge your CLIÉ handheld immediately. Never disassemble your CLIÉ handheld to take out the battery.Other informationYour CLIÉ handheld may get warm if turned on for long periods of time. This is not a malfunction.About replacing the batteryCAUTIONPlease contact with your nearest Sony dealer in connection with this product with problem.Do not let the remaining battery power indicator reach 0If you leave your CLIÉ handheld in an uncharged state (the remaining battery power indicator reaches 0 ), all user data stored on your CLIÉ handheld will be erased. To avoid this, you should charge your CLIÉ handheld frequently.01US01COV.book Page 62 Friday, December 5, 2003 12:45 PM
63Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-11 (1)TroubleshootingSpecificationsOSPalm OS® 5(Ver.5.2)CPUi.MXL Application ProcessorMemory32 MB (RAM)User memory range:approx. 23 MBExternal input/outputInterface connectorIrDA (1.2)“Memory Stick” slotWireless LAN (IEEE802.11b)(for PEG-TJ37 only)DisplayTFT color display with backlight320 × 320 dots65,536 colorsOther functionsJog Dial™ navigatorLeft/Right ButtonsPOWER LED“Memory Stick ” LEDWireless LAN LED (for PEG-TJ37 only)Monaural Speaker (for PEG-TJ37 only)Buzzer* (for PEG-TJ27 only)* There is no operationg sound when you trun on your CLIÉ handheld for the first time or restart it.Dimensions (excluding projections)Approx.3 × 4 1/2 × 17/32 inches (75 × 113 × 13.2 mm)(w/h/d)WeightPEG-TJ37 Approx. 5 oz (145 g)PEG-TJ27 Approx. 5 oz (145 g)Operating temperature41 °F to 95 °F (5 °C to 35 °C)Audio frequency response (for PEG-TJ37 only)20 Hz to 20,000 HzAudio recording format(for PEG-TJ37 only)MP3 (96k - 256k bps)Sampling frequency(for PEG-TJ37 only)44.1 kHzMaximum recording time(for PEG-TJ37 only)MP3 format(when using a 128 MB “Memory Stick” media, sold separately)Approx.65 minutes (bit rate: 256 kbps)Approx.130 minutes (bit rate: 128 kbps)Approx.170 minutes (bit rate: 96 kbps)Output (for PEG-TJ37 only)Headphones/Earphones:Stereo mini-jackPicture size (when recording)640 × 480, 320 × 480 (vertical frame), 320 × 240, 160 × 120 dotsFormats (when recording)Image file: JPEG (DCF) formatPicture size (when viewing)On the CLIÉ handheld displayImage file: 320 × 240, 160 × 240 dotsMovie file (for PEG-TJ37 only)*: * Only supported areas.320 × 240, 160 × 112, 176 × 144 dotsContinued on next page• • • • • • • • • • • • • • • • • • • • • • • • • • •01US01COV.book Page 63 Friday, December 5, 2003 12:45 PM
64Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-11 (1)Formats (when viewing)Image file: JPEG (DCF) format Movie file (for PEG-TJ37 only)*:* Only supported areas.QuickTime file format** The playback is only capable for the files created for Mobile Movie products.Maximum image file recording capacity(when using a 128MB “Memory Stick” media in the standard mode)640 × 480 dpts : Approx. 1,000 files320 × 480 dpts : Approx. 1,500 files320 × 240 dpts : Approx. 2,000 files160 × 120 dpts : Approx. 6,000 filesPower requirementsAC power adapter (supplied): DC 5.2 V (dedicated connector) (Use an appropriate AC cord from the supplied AC cords)Battery: Lithium-ion polymer batteryBattery lifeOperating PIMs (Personal Information Management applications):Approx.10 days (when PIMs, such as Date Book, are operated for 30 minutes per day with the backlight off) Approx. 5.5 days (when PIMs, such as Date Book, are operated for 30 minutes per day with the backlight on*)Playing audio files (in continuous mode)(for PEG-TJ37 only)Approx. 6.5 hours (when playing audio files with the HOLD switch on)Approx. 2 hours (when playing audio files with the HOLD switch off and the backlight on*)Viewing movie files*(in continuous mode)(for PEG-TJ37 only)* Only supported areas.Approx. 2.5 hours (when viewing movie files with the backlight off)Approx. 2 hours (when viewing movie files with the backlight on*)Performing data communication(in continuous mode with the Wireless LAN function,for PEG-TJ37 only)Approx. 2 hours(when performing data communication with the backlight on*)* The battery life span varies depending on the temperature and conditions of use. The brightness level of your CLIÉ handheld is at the default setting when the backlight is on.01US01COV.book Page 64 Friday, December 5, 2003 12:45 PM
65Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-11 (1)TroubleshootingCameraEffective pixelsApprox. 310,000 pixelsImage pickup device1/4 inch CMOS image sensorLensF2.8/focal length 3.6 mm (35 mm film equivalent f=approx. 35 mm)Focus range0.23 m to infinityFinderOn the CLIÉ handheld display320 × 240, 160 × 240 dotsOthersWhite Balance: Auto/ Outdoor/ Indoor A (incandescent)/ Indoor B (fluorescent)Picture effect:Off/Sepia/Black&WhiteBrightness Control: -2 to +2 (5 steps)Self-timer function × 2 digital zoomYour CLIÉ handheld supports “Memory Stick” media, “MagicGate Memory Stick” media, “Memory Stick Duo” media, “Memory Stick PRO” media and “Memory Stick PRO Duo” media. Note that data requiring the MagicGate function cannot be viewed or recorded with “Memory Stick PRO” media and “Memory Stick PRO Duo” media. Wireless LAN function (for PEG-TJ37only)Applied standardIEEE 802.11bFrequency band2.4 GHz band (1 - 11ch, ISM band)WEP(data encryption)64,128 bits** The maximum key length available for entry is 40 bits” (5 alphanumeric characters) for the 64-bit length and 104 bits (13 alphanumeric characters) for the 128-bit length.Modulation methodDS-SS (in conformity to IEEE802.11b)Continued on next page• • • • • • • • • • • • • • • • • • • • • • • • • • •01US01COV.book Page 65 Friday, December 5, 2003 12:45 PM
66Sony Personal Entertainment Organizer PEG-TJ37/TJ37 3-088-727-11 (1)System requirementsThe following are the system specifications required to run Palm™ Desktop for CLIÉ and software supplied on the Installation CD-ROM.•OSWindows Millennium EditionWindows 2000 ProfessionalWindows XP Home EditionWindows XP Professional•CPUPentium II 400 MH or faster (Pentium III 500 MHz or faster is recommended)•RAM96 MB or more(128 MB or more is recommended, 256 MB or more is recommended for Windows XP) • Hard disc drive space200 MB or more (350 MB or more is recommended)•DisplayHigh Color or more(800 × 600 dots or more is recommended)• CD-ROM drive•USB port• Pointing device such as a mouse or touchpadDesign and specifications are subject to change without notice.01US01COV.book Page 66 Friday, December 5, 2003 12:45 PM
Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)67CLIÉ™ handheld componentsCLIÉ™ handheld componentsThis chapter explains each part of your CLIÉ handheld, the supplied accessories, and additional information.Front panelContinued on next page• • • • • • • • • • • • • • • • • • • • • • • • • • •01US01COV.book Page 67 Friday, December 5, 2003 12:45 PM
68Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)ACover slots(Page 79)For attaching the protective soft coverBPOWER LED(Page 8)Lights or blinks when turned on. The LED shows the status of your CLIÉ handheld by its color.Lights green: The power is on. (It also lights in HOLD mode)Blinks green: Blinks a few moments when you operate any button on your CLIÉ handheld in HOLD mode.Lights orange: The battery is being charged.Blinks orange: Alarm function that notifies you at a preset time if you have set an alarm in an application, such as Date Book.OFF: The power is off.CScreen(Page 74)DSilk Screen AreaEJog Dial™ navigator(Page 23)Use to select and run applications or items. Depending on the application, unique features are assigned.FLeft/Right ButtonsMoves the selection area of an item or an operation. Depending on the application, unique features such as displaying the previous or next screen are assigned.GApplication Buttons(Page 26)Even when your CLIÉ handheld is turned off, pressing an application button turns on your CLIÉ handheld and starts that application.HLens Cover Lever(Page 33)Slide to open/close the lens cover and start CLIE Camera.IInterface Connector(Page 8)JWireless LAN LED (for PEG-TJ37 only)01US01COV.book Page 68 Friday, December 5, 2003 12:45 PM
69Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)CLIÉ™ handheld componentsBack panelContinued on next page• • • • • • • • • • • • • • • • • • • • • • • • • • •01US01COV.book Page 69 Friday, December 5, 2003 12:45 PM
70Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)AStylus(Page 10)A pointed tool to operate your CLIÉ handheld by touching the screen with it.BSpeaker(for PEG-TJ37 only)Buzzer(for PEG-TJ27 only)CPOWER/HOLD Switch(Pages 9, 71)Turns your CLIÉ handheld on and off, and sets your CLIÉ handheld to HOLD mode.DCAPTURE Button(Page 33)Press the CAPTURE button to take picturesEIR Port(Page 73)You can beam data between your CLIÉ handheld and another CLIÉ handheld or Palm OS® PDA.FHeadphone/Earphone Jack (for PEG-TJ37 only)For headphones/earphones with a φ3.5 stereo mini jack (commercially available).G“Memory Stick” LED(Page 72)Blinks orange while your CLIÉ handheld is writing data to, or reading data from a “Memory Stick” media.H“Memory Stick” Slot(Page 72)Insert a “Memory Stick” media into this slot.IRESET Button(Pages 35, 36)Press to restart your CLIÉ handheld.JStrap HookKCamera Lens01US01COV.book Page 70 Friday, December 5, 2003 12:45 PM
71Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)CLIÉ™ handheld componentsPOWER/HOLD switchzTurning on/off your CLIÉ handheldSlide down the POWER/HOLD switchThe POWER/HOLD switch will return to the center position after being released. Your CLIÉ handheld powers on, the last screen viewed is displayed, and the POWER LED lights green. To turn off your CLIÉ handheld, slide down the POWER/HOLD switch again and then release.zTurning on/off the LCD backlightSlide down the POWER/HOLD switch and hold it for more than two seconds.zTurning on/off the HOLD modeSlide up the POWER/HOLD switchPutting your CLIÉ handheld in HOLD mode deactivates the touch screen. If you put the POWER/HOLD switch into the HOLD position while the power is on, the screen display turns off, even during an operation. To release the HOLD mode, slide down the POWER/HOLD switch to the center position.POWER/HOLD Switch01US01COV.book Page 71 Friday, December 5, 2003 12:45 PM
72Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Using “Memory Stick” mediazInserting “Memory Stick” mediazRemoving “Memory Stick” mediaNoteInsert a “Memory Stick” media in the right direction. If you forcibly insert a “Memory Stick” media in the wrong direction, the “Memory Stick” slot may be damaged.NoteMake sure that your CLIÉ handheld is not writing data/files to, or reading data/files from a “Memory Stick” media before removing it. (The “Memory Stick” LED blinks when it is reading or writing data/files.) If you remove a “Memory Stick” media while the “Memory Stick” LED is blinking, recorded data/files may be deleted or damaged.The “Memory Stick” LED blinks orange while your CLIÉ handheld is writing data to, or reading data from a “Memory Stick” media.bPull “Memory Stick” media outPush “Memory Stick” media in01US01COV.book Page 72 Friday, December 5, 2003 12:45 PM
73Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)CLIÉ™ handheld componentsIR portYou can beam data or applications between your CLIÉ handheld and another CLIÉ handheld or Palm OS® PDA.bFor details, refer to “Beaming” in the “Handbook” (PDF format).*Move your CLIÉ handheld gradually to find the most sensitive direction.01US01COV.book Page 73 Friday, December 5, 2003 12:45 PM
74Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Locating the components of the CLIE LauncherTipIf a different screen is displayed, tap (Home).ATime IndicatorDisplays the current time. To change the display format, specify [Time:] from [Formats] in the Preferences screen.bFor details, refer to “Customizing your CLIÉ™ handheld (Preferences): Setting the display format for time, date, and numbers” in the “Handbook” (PDF format).BCLIE Launcher groups listThe list of CLIE Launcher groups is displayed.CFavorite Applications (shortcuts)You can create shortcuts to favorite applications.DHome iconTap to display the CLIE Launcher or Palm OS® Standard screen.EMenu iconTap to display menu of the current application.FBrightness Adjustment icon Tap to display the dialog box for adjusting brightness. Four brightness levels are available.GBattery Remain iconDisplays the remaining battery power of your CLIÉ handheld. When you tap the icon, it displays the remaining battery power of your CLIÉ handheld as a percentage, and free memory space in your CLIÉ handheld or a “Memory Stick” media. When your CLIÉ handheld is being charged, is displayed.01US01COV.book Page 74 Friday, December 5, 2003 12:45 PM
75Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)CLIÉ™ handheld componentsHApplication Manager iconsYou can manage your applications with the application manager icons. The following are featured as standard functions.: Beam: Info: DeletebFor details, refer to “CLIÉ™ handheld basic operations: Using CLIE Launcher: Application manager icons” in the “Handbook” (PDF format).TipFunctions of application manager icons may be added when you install certain applications.IApplication iconJPosition indicatorKCalculatorTap to display the on-screen Calculator.LFind iconTap to display the dialog box finding data or applications.MGraffiti 2 writing areaWrite strokes of Graffiti 2 here.Decuma Input (for PEG-TJ37 only) can be launched from this area.bFor details, refer to “Entering text on your CLIÉ™ handheld: Using Decuma Input to enter text” in the “Handbook” (PDF format).01US01COV.book Page 75 Friday, December 5, 2003 12:45 PM
76Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Status InformationYou can display the Status Info dialog box by dragging the stylus from the Graffiti 2 writing area toward the upper left of the screen.The status information displays the following icons. Additional icons will be displayed according to the applications in use. Tap each icon to get further information in detail.Displays the battery’s remaining charge. is displayed while the battery is being charged.Tap to display the Battery Information dialog box.bPower: Power usedStatus: Battery statusRemain: Remaining charge of the battery(This is not displayed while being charged.)Tap [Limits] to display the Battery Limits dialog box.01US01COV.book Page 76 Friday, December 5, 2003 12:45 PM
77Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)CLIÉ™ handheld componentsEach icon indicates the information on the “Memory Stick” media inserted into your CLIÉ handheld. “Memory Stick” media is inserted. “Memory Stick” media is not inserted. “Memory Stick” media is write-protected. “Memory Stick” media is not read correctly. A “Memory Stick” compatible device is inserted.Tap the icon to display the Media Info dialog box when “Memory Stick” media is inserted.1Media typeYou can choose another device by tapping V next to [Device:].2Tap to display CLIE Files.3Tap to display Data Import.4Tap to display the Device Detail dialog box for information on the device or driver.From the Media Info dialog box, tap (Menu) and then tap [Preferences...] from [Option] to select operations for “Memory Stick” media.Tap to display the Wireless Info dialog box (for PEG-TJ37 only). 1Reception level : Off : 1-35% : 36-70% : 71-100%2SSIDThe currently used SSID of the wireless LAN access point is displayed.Continued on next page• • • • • • • • • • • • • • • • • • • • • • • • • • •01US01COV.book Page 77 Friday, December 5, 2003 12:45 PM
78Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)Tap to display the Adjust Volume dialog box.1Turns off the sound of your CLIÉ handheld.When Muting mode is selected, is displayed in the Status Info dialog box*.2Adjusts the volume level for playing back audio files*.3Adjusts the volume level for System sound, Alarm sound, and Game sound. This affects the [General] settings in Preferences screen.bFor details, refer to “Customizing your CLIÉ™ handheld (Preferences): Setting sounds” in the “Handbook” (PDF format).* Available for PEG-TJ37 only.TipWhen a dialog box or screen such as the below is displayedTap the icon to display tips and helpful advice.01US01COV.book Page 78 Friday, December 5, 2003 12:45 PM
79Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)CLIÉ™ handheld componentsRemoving the protective soft cover from your CLIÉ handheldSlide the cover downwards (1), then remove it (2).Attaching the protective soft cover to your CLIÉ handheldPlace the tabs into the cover slots of your CLIÉ handheld (1), then slide the cover upwards until it locks into place (2).01US01COV.book Page 79 Friday, December 5, 2003 12:45 PM
80Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)zAAC power adapter . . . . . . . . . . . . . 6, 8AeroPlayer for CLIE (for PEG-TJ37 only). . . . . . . . . . . . . . 39ApplicationsInstalling. . . . . . . . . . . . . . . . . . . . 21Quitting . . . . . . . . . . . . . . . . . . . . 24Starting. . . . . . . . . . . . . . . . . . . . . 23BBackup . . . . . . . . . . . . . . . . . . . . . . . 48Basic Operations. . . . . . . . . . . . . . . . 22Battery considerations . . . . . . . . . . . 61CCalculator . . . . . . . . . . . . . . . . . . . . . 40CLIE Camera . . . . . . . . . . . . . . . . . . . 38CLIE Files . . . . . . . . . . . . . . . . . . . . . 41CLIE Launcher. . . . . . . . . . . . . . . . . . 74CLIE Mail . . . . . . . . . . . . . . . . . . . . . 40CLIÉ Manuals . . . . . . . . . . . . . . . . . . 42CLIE Memo . . . . . . . . . . . . . . . . . . . . 40CLIE Update Wizard . . . . . . . . . . . . . 41Components . . . . . . . . . . . . . . . . . . . 67DData Export. . . . . . . . . . . . . . . . . . . . 41Data Import . . . . . . . . . . . . . . . . . . . 41Date Book. . . . . . . . . . . . . . . . . . . . . 40Decuma Input . . . . . . . . . . . . . . . . . . 29EEntering text. . . . . . . . . . . . . . . . . . . 27GGiga Pocket Plugin (for PEG-TJ37 only) . . . . . . . . . . . . . .39HHotSync® operation . . . . . . . . . . . . .30IImage Converter . . . . . . . . . . . . . . . .39Image FilesTaking pictures. . . . . . . . . . . . . . . . 33Initial setup. . . . . . . . . . . . . . . . . . . . . 9Intellisync Lite. . . . . . . . . . . . . . . . . . 41IR port. . . . . . . . . . . . . . . . . . . . . . . . 73KKinoma Player 2(for PEG-TJ37 only) . . . . . . . . . . . . . .39MMemo Pad . . . . . . . . . . . . . . . . . . . .40Memory Stick Backup . . . . . . . . . . . .41“Memory Stick” LED. . . . . . . . . . . . . 72“Memory Stick” Slot. . . . . . . . . . . . . 72Mobile Connection Wizard (for PEG-TJ37 only) . . . . . . . . . . . . . .41Mobile Manager (for PEG-TJ37 only) . . . . . . . . . . . . . .41NNetFront v3.1 for CLIE (for PEG-TJ37 only) . . . . . . . . . . . . . .39INDEX01US01COV.book Page 80 Friday, December 5, 2003 12:45 PM
81Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)PPalm™ Desktop for CLIÉ . . . . . . . . . 16Picsel Viewer for CLIE(for PEG-TJ37 only). . . . . . . . . . . . . . 40RRestartingHard reset . . . . . . . . . . . . . . . . . . . 36Soft reset . . . . . . . . . . . . . . . . . . . 35SSet date . . . . . . . . . . . . . . . . . . . . . . 13Set time . . . . . . . . . . . . . . . . . . . . . . 12Setting up . . . . . . . . . . . . . . . . . . . . . . 8Specifications . . . . . . . . . . . . . . . . . . 63Status Information . . . . . . . . . . . . . . 76Stylus . . . . . . . . . . . . . . . . . . . . . . . . 10Supplied applications . . . . . . . . . . . . 38TTime zone . . . . . . . . . . . . . . . . . . . . . 13To Do List . . . . . . . . . . . . . . . . . . . . . 40UUSB cable . . . . . . . . . . . . . . . . . . . . . 19USB port . . . . . . . . . . . . . . . . . . . . . . 19WWireless LAN . . . . . . . . . . . . . . . 68, 7701US01COV.book Page 81 Friday, December 5, 2003 12:45 PM
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Sony Personal Entertainment Organizer PEG-TJ37/TJ27 3-088-727-11 (1)On the trademarksBefore using your CLIÉ handheld, make sure you read the accompanying End-User’s License Agreement.• Sony, CLIÉ, “Memory Stick”, “Memory Stick Duo”, “Memory Stick PRO”, “Memory Stick PRO Duo”, “MagicGate Memory Stick”, Jog Dial, and their logos are trademarks of Sony Corporation.• Palm, Palm Powered, the Palm logo, the Palm Powered logo, Palm OS, Graffiti, HotSync and the HotSync logo are trademarks of PalmSource, Inc.• Graffiti 2 powered by Jot®.• Microsoft and Windows are registered trademarks of Microsoft Corporation.• Pentium is a registered trademark of Intel Corporation.• Intellisync is a trademark of Pumatech, Inc.• Kinoma is a trademark of Kinoma Inc.• Adobe and Acrobat are trademarks of Adobe Systems Incorporated.• Picsel, Picsel logo, Picsel Viewer and ePage are trademarks of Picsel Technologies, Ltd.• Decuma is a trademark of Decuma AB in the United States and other countries.• This product includes fonts owned by TypeBank Co., Ltd. under license.• QuickTime and the QuickTime logo are trademarks used under license. The QuickTime logo is registered in the U.S. and other countries.• All other trademarks are trademarks of their respective owners.01US01COV.book Page 83 Friday, December 5, 2003 12:45 PM
Sony Personal Entertainment Organizer (US) 3-088-727-11 (1)For the latest information on support, CLIÉ products and accessories, check our official Sony CLIÉ websiteFor customers in the U.S.A. and Canadahttp://www.sony.com/clie/For customers in Australia, Hong Kong, Malaysia, Mexico, New Zealand, Singapore, Taiwan, Thailand, and U.A.E.http://www.sony.net/clie-online/For customers in Europehttp://www.sony-europe.com/clie01US01COV.book Page 84 Friday, December 5, 2003 12:45 PM

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