Sony Group PCG57AL Notebook Personal Computer with WLAN User Manual Ventana QuickStart

Sony Corporation Notebook Personal Computer with WLAN Ventana QuickStart

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PCG57AL User Manual

User manual

REVIEW COVER SHEET Ventana Documentation: Quick Start Review Product Title: VAIO® Notebook Documentation Coordinator: Sandi Garza Phone Number: 408-955-5737 Fax Number: 408-955-6287 E-mail: sandi.garza@am.sony.com Alternate Contact: Karen Biederman E-mail: karen.biederman@am.sony.com Please review and return your changes no later than: Monday, Jan. 13, 2003 @ 5 pm (PST). Distribute to: • Alioto, Gina • Aoki, Rumiko • Araki, Michiko • Capobianco, Anthony • Fife, Ed • Garay, Rome • Hayashi, Jucca • Iio, Sakurako • Jenkins, Eric • Joaquin, Michael – • Okamoto, Mariko • Omori, Keith • Rindegard, Johan • Takizawa, Tatsuya • Wang, John Approved as is: Approved with changes as noted: Signature: ________________Date: ___________________ Comments: ______________________________________ ________________________ ________________________ ________________________ ________________________ ________________________ ________________________ ________________________ ________________________ ________________________ ________________________

VAIO® ComputerQuick StartPCG-XX SeriesDraft 1

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3ContentsNotice to Users............................................5Setting Up ..................................................15Unpacking Your Computer .......................................16Applying Ergonomics ...............................................18Locating Controls and Ports......................................19Getting Started ..........................................25Turning On Your Computer......................................26Using the Touch Pad .................................................30Registering Your Computer ......................................31Locating Your VAIO Computer User Guide ............32Setting Up A Dial-Up Connection ............................34Turning Off Your Computer .....................................36Expanding Your Computing Power.........39Upgrading Memory...................................................40Locating Preinstalled Programs ................................40Using the Application Recovery and System Recovery CDs ..............................41Application and System Recovery CDs....................42Draft 1

VAIO® Computer Quick Start4Using Your Recovery CDs .......................................42Caring for Your Computer........................49Storing Your Computer ............................................50Using Cables and Connections .................................50Cleaning Your Computer..........................................51Handling the LCD Screen.........................................51Troubleshooting........................................53Troubleshooting Your Computer (Windows XP).....54Troubleshooting Your Computer (Windows 2000)..59Support Options ........................................................63Index...........................................................65Draft 1

5Notice to Users© 2003 Sony Electronics Inc. All rights reserved. This manual and the software described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior written approval.SONY ELECTRONICS INC. PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE, OR SUCH OTHER INFORMATION. IN NO EVENT SHALL SONY ELECTRONICS INC. BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, WHETHER BASED ON TORT, CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL, THE SOFTWARE, OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF.Sony Electronics Inc. reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.This product contains software owned by Sony and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this product. Some of the software may not be transported or used outside the United States. Software specifications are subject to change without notice and may not necessarily be identical to current retail versions.Updates and additions to software may require an additional charge. Subscriptions to online service providers may require a fee and credit card information. Financial services may require prior arrangements with participating financial institutions.The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, displays, printers, facsimiles and copiers. Their standards and logos are uniform among As an ENERGY STAR® Partner, Sony Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.Draft 1

Notice to Users7Safety InformationWARNING❑To prevent fire or shock hazard, do not expose your computer to rain or moisture.❑To avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel only.❑Never install modem or telephone wiring during a lightning storm.❑Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.❑Never touch uninsulated telephone wire or terminals unless the telephone line has been disconnected at the network interface.❑Use caution when installing or modifying telephone lines.❑Avoid using the modem during an electrical storm. ❑Do not use the modem or a telephone to report a gas leak in the vicinity of the leak.❑A socket outlet should be as close as possible to the unit and easily accessible.❑i.LINK, PC Card, and USB connectors are not supplied with Limited Power Sources..AVERTISSEMENT❑Pour prévenir tout risque d’incendie ou d’électrocution, garder cet appareil à l’abri de la pluie et de l’humidité.❑Pour prévenir tout risque d’électrocution, ne pas ouvrir le châssis de cet appareil et ne confier son entretien qu’à une personne qualifiée.❑Ne jamais effectuer l’installation de fil modem ou téléphone durant un orage électrique.❑Ne jamais effectuer l’installation d’une prise téléphonique dans un endroit mouillé à moins que la prise soit conçue à cet effet.❑Ne jamais toucher un fil téléphonique à découvert ou un terminal à moins que la To change the backup battery, please contact your nearest Sony Service Center.Caution: The use of optical instruments with this product will increase eye hazard. As the laser beam used in this product is harmful to the eyes, do not attempt to disassemble the cabinet. Refer servicing to qualified personnel only.(For CD-RW/DVD Combo Drive, CD-ROM drive, DVD-ROM drive) Danger: Visible and invisible laser radiation when open. Avoid direct exposure to beam.Caution: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord.Draft 1

VAIO® Computer Quick Start8ligne téléphonique n’ait été débranche de l’interface réseau.❑Soyez très prudent lorsque vous installez ou modifiez les lignes téléphoniques.❑Évitez d’utiliser le modem durant un orage électrique.❑N'utilisez pas le modem ni le téléphone pour prévenir d'une fuite de gaz quand vous êtes près de la fuite.❑L’appareil doit être le plus près possible d’une prise murale pour en faciliter l’accès.❑Des connecteurs i.LINK, PC Card, et USB ne sont pas fournis avec des Sources d’Énergie Limitées.If you have questions about this product, you can reach the Sony Customer Information Service Center at 1-888-4-SONY-PC; or write to the Sony Customer Information Service Center at 12451 Gateway Blvd., Ft. Myers, FL 33913 or find Sony Customer Service on the Web at: http://www.sony.com/pcsupport.Regulatory InformationDeclaration of ConformityThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause Pour changer la pile de rechange, veuillez contacter votre centre de service Sony le plus près.Avertissement: L'utilisation d'instruments optiques avec ce produit augmente les risques pour les yeux. Puisque le faisceau laser utilisé dans ce produit est dommageable pour les yeux, ne tentez pas de désassembler le boîtier. Adressez-vous à un agent de service qualifié.(Pour le lecteur Combo de CD-RW/DVD, le lecteur CD-ROM, le lecteur DVD-ROM) Danger: Radiation laser visible et invisible si ouvert. Évitez l’exposition directe au faisceau.Attention : Afin de réduire les risques d'incendie, n'utilisez qu'un cordon de communication N0. 26 AWG ou plus gros.Trade Name: SonyModel No.: PCG-571LResponsible Party: Sony Electronics Inc.Address: 680 Kinderkamack RoadOradell, NJ 07649Telephone: (For FCC-related matters only.)201-930-6972 This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and(2) this device must accept any interference received, including interference that may cause undesired operation.Draft 1

Notice to Users9harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:❑Reorient or relocate the receiving antenna.❑Increase the separation between the equipment and the receiver.❑Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.❑Consult the dealer or an experienced radio/TV technician for help. You are cautioned that any changes or modifications to the computer not expressly approved in this manual could void your authority to operate this equipment. Only peripherals (computer input/output devices, terminals, printers, etc.) that comply with FCC Class B limits may be attached to this computer product. Operation with non-compliant peripherals is likely to result in interference to radio and television reception.All cables used to connect peripherals must be shielded and grounded. Operation with cables connected to peripherals that are not shielded and grounded may result in interference to radio and television reception.FCC Part 68This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this information must be provided to the telephone company.This modem uses the USOC RJ11C telephone jack.A telephone plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA.The REN is used to determine the number of devices which may be connected to the telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service.If trouble is experienced with this equipment, for repair or warranty information, please Draft 1

Draft 1 VAIO® Computer Quick Start 10 contact 1-888-4-SONY-PC (1-888-476-6972), or write to the Sony Customer Information Service Center, One Sony Drive, Park Ridge, NJ 07656. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Repair of this equipment should be made only by a Sony Service Center or Sony authorized agent. For the Sony Service Center nearest you, call 1-888-4-SONY-PC (1-888-476-6972). Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Use a surge arrestor to protect against electrical surges. FCC Radio Frequency Exposure (United States) The available scientific evidence does not show that any health problems are associated with using low power wireless devices. There is no proof, however, that these low power wireless devices are absolutely safe. Low power Wireless devices emit low levels of radio frequency energy (RF) in the microwave range while being used. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low level RF that does not produce heating effects causes no known adverse health effects. Many studies of low level RF exposures have not found any biological effects. Some studies have suggested that some biological effects might occur, but such findings have not been confirmed by additional research. The Notebook Computer (PCG-571L) has been tested and found to comply with the Federal Communications Commission (FCC) guidelines on radio frequency energy (RF) exposures. The maximum SAR levels tested for the Notebook Computer (PCG-571L) has been shown to be 0.0285 W/kg at Body in condition of right side of display at a middle channel of band. Users are not permitted to make changes or modify the system in any way. IC RSS-210 (Canada) Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. The term “IC:” before the certification/registration number only signifies that the Industry Canada technical specifications were met. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca/rpb” L’utilisation de ce dispositif est autorisée seulement aux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit être prêt à accepter tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le fonctionnement du dispositif. Pour empêcher que cet appareil cause du brouillage au service faisant l’objet d’une licence, il doit être utilisé à l’interieur et devrait être placé loin des fenêtres afin de fournir un écran de blindage maximal. Si le matériel (ou son antenne d’émission) est installé a l’exterieur, il doit faire l’objet d’une licence. L’expression “IC:” avant le numéro

d’homologation/enregistrement signifie seulement que les spécifications techniques d’Industrie Canada ont été respectées. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca/rpb** Telephone Consumer Protection Act of 1991 (United States) The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including FAX machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or *[ product name (model name) ], [ value ], [ position ] will be replaced. **Above Gray lines will be translated to French.

Notice to Users11other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.)In order to program this information into your facsimile machine, see your fax software documentation.Telephone Consumer Guidelines (Canada)Please refer to your telephone directory under ‘Privacy Issues’ and/or ‘Terms of Service.’ For more detailed information, please contact:CRTC Terrasses de la Chaudière, Tour centrale 1 promenade du Portage, 5 étage Hull PQ K1A 0N2.This Class B digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.RECYCLING LITHIUM ION BATTERIESRECYCLING LITHIUM-ION BATTERIESLithium-Ion batteries are recyclable.You can help preserve our environment by returning your used rechargeable batteries to the collection and recycling location nearest you.For more information regarding recycling of rechargeable batteries, call toll free 1-800-822-8837, or visit http://www.rbrc.org/.Caution: Do not handle damaged or leaking Lithium-Ion batteries.Draft 1

VAIO® Computer Quick Start12RECYCLAGE DES ACCUMULATEURS AUX IONS DE LITHIUMRECYCLAGE DES ACCUMULATEURS AUX IONS DE LITHIUMLes accumulateurs aux ions de lithium sont recyclables.Vous pouvez contribuer à préserver l’environnement en rapportant les piles usées dans un point de collection et recyclage le plus proche.Pour plus d’informations sur le recyclage des accumulateurs, téléphonez le numéro gratuit 1-800-822-8837 (Etats-Units et Canada uniquement), ou visitez http://www.rbrc.org/.Avertissment: Ne pas utiliser des accumulateurs aux ions de lithium qui sont endommagées ou qui fuient.Do not handle damaged or leaking lithium ion batteries.Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions.The battery pack used in this device may present a fire or chemical burn hazard if mistreated. Do not disassemble, heat above 140°F (60°C) or incinerate. Dispose of used battery promptly. Keep away from children.Ne pas utiliser des batteries au lithium ionisé qui sont endommagées ou qui fuient.Une batterie non conforme présente un danger d'explosion. La remplacer seulement par une batterie identique ou de type équivalent recommandé par le fabricant. Évacuer les batteries usées selon les directives du fabricant.La manutention incorrecte du module de batterie de cet appareil présente un risque d'incendie ou de brûlures chimiques. Ne pas démonter, incinérer ou exposer à une température de plus de 60°C. Évacuer promptement la batterie usée. Garder hors de portée des enfants.Draft 1

Notice to Users13INDUSTRY CANADA NOTICENOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection.The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.Repairs to certified equipment should be coordinated by a representative designated by the supplier. Equipment malfunctions or any repairs or alterations made by the user to this equipment may give the telecommunications company cause to request that the user disconnect the equipment.Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.NOTICE: The Ringer Equivalency Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed 5. The REN for this equipment is 0.2.AVIS DE L’INDUSTRIE CANADAAVIS: L’étiquette d’Industrie Canada identifie le matériel homologué.Cette étiquette certifie que le matériel est conforme aux normes de protection, d’exploitation et de sécurité des réseaux de télécommunications, comme le prescrivent les documents concernant les exigences techniques relatives au matériel terminal. Le Ministère n’assure toutefois pas que le matériel fonctionnera à la satisfaction de l’utilisateur.Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations de l’entreprise locale de télécommunication. Le matériel doit également être installé en suivant une méthode acceptée de raccordement. L’abonné ne doit pas oublier qu’il est possible que la conformité aux conditions énoncées ci-dessus n’empêche pas la dégradation du service dans certaines situations.Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par le fournisseur. L’entreprise de télécommunications peut demander à l’utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l’utilisateur ou à cause de mauvais fonctionnement.Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise à la terre de la source d’énergie électrique, des lignes téléphoniques et des canalisations d’eau métalliques, s’il y en a, sont raccordés ensemble. Cette précaution est particulièrement importante dans les régions rurales.Draft 1

VAIO® Computer Quick Start14Avertissement: L’utilisateur ne doit pas tenter de faire ces raccordements lui-même; il doit avoir recours à un service d’inspection des installations électriques, ou à un électricien, selon le cas.AVIS: L’indice d’équivalence de la sonnerie (IES) assigné à chaque dispositif terminal indique le nombre maximal de terminaux qui peuvent être raccordés à une interface.La terminaison d’une interface téléphonique peut consister en une combination de quelques dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5. L’indice d’équivalence de la sonnerie de ce matériel est de 0.2.CD-RW/DVD-ROM Laser Diode PropertiesLaser Output: XX µW (CD)XX µW (DVD)Wave Length: XX nm (CD)XX nm (DVD)The use of optical instruments with this product will increase eye hazard. As the laser beam used in this product is harmful to the eyes, do not attempt to disassemble the drive cabinet. Refer servicing to qualified personnel only.Visible and invisible laser radiation when open. Avoid direct exposure to beam.Draft 1

15Setting UpCongratulations on your purchase of the Sony VAIO® computer. Sony has combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal computing.❑Unpacking Your Computer❑Applying Ergonomics❑Locating Controls and PortsDraft 1

VAIO® Computer Quick Start16Unpacking Your ComputerDocuments❑VAIO® Computer User Guide — A searchable on-screen help file that contains detailed information on how to use your new computer. See “Locating Your VAIO Computer User Guide” on page 33 for more information.❑VAIO® Computer Quick Start — Contains information on unpacking and setting up your computer for immediate use.❑VAIO® Computer Specifications (Windows® XP) — An on-screen file that details the hardware specifications and lists the installed programs on your computer. See “Locating Your VAIO Computer User Guide” on page 33 for more information.❑VAIO® Computer Specifications (Windows® 2000) — A printed sheet that details your computer's hardware specifications.❑Microsoft® Windows® guide — Explains how to use the basic features of the Microsoft® Windows® operating system installed on your computer.Main UnitAC AdapterRechargeable Battery Power CordDraft 1

Unpacking Your Computer17Software CDs❑Depending on the model you purchased, additional program CDs may be included with your computer.Recovery CDs❑Application Recovery CDs — Enables you to reinstall individual programs and device drivers.❑System Recovery CDs — Enables you to restore the operating system and programs that shipped with your computer. This CD restores your computer to its original factory settings, so user data and programs installed since you started using your computer will be lost.Draft 1

VAIO® Computer Quick Start18Applying ErgonomicsYour computer is a portable device and can be used in a variety of environments. Whenever possible, you should apply the following ergonomic considerations:❑Position of your computer — Place the computer directly in front of you as you work. Keep your forearms horizontal, with your wrists in a neutral, comfortable position while using the keyboard, touch pad, or external mouse. Let your upper arms hang naturally at your sides. Take breaks during sessions with your computer. Excessive use of the computer may strain muscles or tendons.❑Furniture and posture — Sit in a chair with good back support and armrests. Adjust the level of the chair so your feet are flat on the floor. A footrest may make you more comfortable. Sit in a relaxed, upright posture and avoid slouching forward or leaning far backward.❑Viewing angle of the computer’s display — Tilt the display to find the best viewing angle. Also try adjusting the brightness setting of the display. Following these suggestions can reduce eye strain and muscle fatigue.❑Lighting — Choose a location where windows and lights do not create glare or reflection on the display. Use indirect lighting to avoid bright spots on the display. You can purchase accessories for your display that help reduce glare. Proper lighting adds to your comfort and work effectiveness.❑Placement of an external display — When using an external display, set the display at a comfortable viewing distance. Make sure the display screen is at eye level or slightly lower when you are sitting in front of the monitor.Draft 1

Locating Controls and Ports19Locating Controls and PortsFront1Computer screen (LCD) 7Speakers 2Wireless LAN switch 8Model number3PPK buttons??? 9 Scroll lock indicator4Touch pad 10 Caps lock indicator5Left and right buttons 11 Num lock indicator6Keyboard 12 Hard disk drive indicatorDraft 1

VAIO® Computer Quick Start20Back1DC IN port 3Monitor (VGA) port2Battery port 4Network (Ethernet) portDraft 1

Locating Controls and Ports21Left1Memory Stick® media indicator 5Microphone jack2Memory Stick® media slot 6Headphone jack3USB 2.0 ports 7PC Card slot eject button4i.LINK® (IEEE 1394) S400 port 8PC Card slotDraft 1

VAIO® Computer Quick Start22 Right1Battery indicator 5Modem jack2Wireless LAN indicator 6Air Vent3Bluetooth™ indicator 7Optical drive eject button4Power button 8Optical driveOnly connect 10BASE-T or 100BASE-TX cables to the Network (Ethernet) port. Do not connect any other type of network cable or any telephone line to this port. Connecting cables other than those listed above may result in an electric current overload and could cause a malfunction, excessive heat, or fire in the port. To connect the unit to a network, refer to your on-screen VAIO® Computer User Guide or contact your network administrator. See “Locating Your VAIO Computer User Guide” for more information.Draft 1

Locating Controls and Ports23Bottom1UNLOCK/LOCK latch 4Ventilation fan2UNLOCK latch 5Reset button3Port replicator connectorDraft 1

VAIO® Computer Quick Start24Draft 1

25Getting StartedThis section helps you get your computer running and registered, so you can take advantage of Sony’s many support options. You’ll also learn how to locate your on-screen VAIO® Computer User Guide, which contains step-by-step instructions for operating your computer.❑Turning On Your Computer❑Using the Touch Pad❑Registering Your Computer❑Locating Your VAIO Computer User Guide❑Setting Up A Dial-Up Connection❑Turning Off Your ComputerDraft 1

VAIO® Computer Quick Start26Turning On Your ComputerTo use your computer immediately, use the supplied AC adapter as a power source. Your supplied battery is not charged when you unpack it, however, you can begin charging it when you use your AC adapter. See “Powering Your Computer” in your on-screen VAIO® Computer User Guide for more information about using batteries. See also “Locating Your VAIO Computer User Guide” on page 32.To charge the battery 1Move the UNLOCK/LOCK latch on the bottom of the computer to the UNLOCK position.2Align the grooves and tabs on the battery with the tabs and notches on the back of the computer, and slide the battery toward the computer until it clicks into place.UNLOCK/LOCK LatchDraft 1

Turning On Your Computer273Move the UNLOCK/LOCK latch into the LOCK position to secure the battery on the computer.4Connect the AC adapter to the computer. See “To connect the AC adapter.”Once you connect the AC adapter to the computer, the battery begins to charge whether the computer is on or off. The battery indicator shows the battery status. The indicator blinks as the battery charges. See “Powering Your Computer” in your on-screen VAIO® Computer User Guide for more information.Inserting the Battery Draft 1

VAIO® Computer Quick Start28To connect the AC adapter 1Plug the AC adapter cable into the DC IN port.2Plug the power cord into the AC adapter and an AC outlet..To open and turn on the computer1Lift the cover while holding the bottom of the computer firmly.Connecting the AC Adapter to the Computer✍Use only the supplied AC adapter with your computer.Opening the ComputerDraft 1

Turning On Your Computer292Press the power button until the green power indicator lights up.3If necessary, adjust the brightness controls for the LCD display as follows: ❑To increase brightness, press the Fn+F5 keys, and then press the Up Arrow key or Right Arrow key . ❑To decrease brightness, press the Fn+F5 keys, and then press the Down Arrow key or Left Arrow key . Turning on the Computer✍If you continue to press the power button, the computer turns off.Draft 1

VAIO® Computer Quick Start30Using the Touch PadThe computer contains a pointing device called a touch pad. You can point to, select, drag, and scroll objects on the screen using the built-in touch pad.Describing the touch pad Locating the Touch PadTouch Pad Action DescriptionSliding one finger Equivalent to using a mouse to place the pointer on an item.Tapping once Equivalent to pressing the left button once.Tapping twice Equivalent to pressing the left button twice. Draft 1

Using the Touch Pad31Registering Your ComputerTake advantage of Sony’s commitment to quality customer support and receive these benefits by registering your computer:❑Sony Customer Support — Talk to a support representative to troubleshoot problems you may have with your computer.❑Limited Warranty Extension — Protect your investment. See the Warranty Card for more details.❑Product Information Notification — By giving Sony your contact information, you will enable Sony to reach you regarding performance updates and upgrades.Sliding one finger while pressing the left buttonEquivalent to using the mouse to drag an item.Moving your finger along the right edge of the touch padEquivalent to scrolling vertically. (The scroll function is available only with programs that support a touch pad scroll feature.)Moving your finger along the bottom to scroll horizontallyEquivalent to scrolling horizontally. (The scroll function is available only with programs that support a touch pad scroll feature.)✍You are prompted to register your computer the first time you turn on the unit. Follow the on-screen instructions to complete the registration process. If you are not able to register your computer during the first session, you are provided with additional registration opportunities later. Touch Pad Action DescriptionDraft 1

VAIO® Computer Quick Start32Locating Your VAIO Computer User GuideThe on-screen VAIO® Computer User Guide is a searchable help file that contains detailed information on how to use your new computer. Some of the topics in your on-screen VAIO® Computer User Guide include the following:To open the user guide (Windows XP)1Click Start on the Windows® taskbar, and then click Help and Support. The Help and Support Center window appears, displaying information about your VAIO® computer and Microsoft® Windows® operating system.2Click VAIO Us er Gu ide in the Pick a Help topic column. A second Help and Support Center window appears, which offers information about your computer.•Batteries •PC Cards and Floppy Disks•Internet and Networking •Optical Drives•CDs and DVDs •Port Replicators (if applicable)•Printing •Audio/Video• Features • Preinstalled Programs• Mice and Keyboards • MemoryLocating the VAIO User Guide (Windows XP)Draft 1

Locating Your VAIO Computer User Guide33To open the user guide (Windows 2000)❑Click Start on the Windows® taskbar, point to VAIO Help Center and click VA IO User Gu ide . The VAIO User Guide appears.VAIO User Guide Window (Windows XP)1User guide table of contents List of computer help topics2Link to Electronic Flyer List of updates and supplemental information3Link to VAIO Computer SpecificationsList of specifications and programs.Draft 1

VAIO® Computer Quick Start34Setting Up A Dial-Up ConnectionThis section describes the basic steps for setting up your dial-up connection. The Connection Wizard guides you through the process of choosing an Internet Service Provider (ISP) or setting up an existing account, and connecting to the Internet.To set up a dial-up connection (Windows XP)1Connect a telephone cable to your computer. See “Setting up a dial-up Internet connection” in the Internet and Network Connections chapter of your on-screen VAIO® Computer User Guide.2Click Start, point to All Programs, Accessories, Communications, and then click New Connection Wizard. The New Connection Wizard appears.VAIO User Guide (Windows 2000)1User guide table of contents List of computer help topics2Link to Electronic Flyer List of updates and supplemental informationDraft 1

Setting Up A Dial-Up Connection353Click Next.4If it is not already selected, click Connect to the Internet.5Click Next.6Follow the on-screen instructions.New Connection Wizard Draft 1

VAIO® Computer Quick Start36To set up a dial-up connection (Windows 2000)1Click Start, point to Programs, Accessories, Communications, and then click Internet Connection Wizard. The Internet Connection Wizard window appears.2Follow the on-screen instructions to finish setting up your Internet connection.Turning Off Your ComputerUsing the power button to turn off your computer may result in loss of data. Follow the steps below to properly turn off your computer and avoid losing data.To turn off your computer1Close all operations.2Click Start on the Windows® taskbar.3(Windows XP) Click Turn Off Computer at the bottom of the Start menu to display the Turn off computer window, and select Turn Off.(Windows 2000) Click Shut Down at the bottom of the Start menu to display the Shut Down Windows window, and select Shut Down.Internet Connection Wizard ✍Respond to any prompts warning you to save documents.Draft 1

Turning Off Your Computer374Wait for your computer to turn off automatically. The computer is off when the power indicator turns off.✍During a period of inactivity, you can conserve battery life by using power saving modes. See “Controlling Power Management” in the VAIO® Computer User Guide for more information.✍If you are unable to turn off the computer, press the power button and hold it. This operation may result in data loss.Draft 1

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39Expanding Your Computing PowerThis section helps you get started upgrading computer memory and locating information about preinstalled programs. ❑Upgrading Memory❑Locating Preinstalled ProgramsDraft 1

VAIO® Computer Quick Start40Upgrading MemoryDepending on the configuration you purchased, your computer may accept additional memory modules. For information about installation procedures, refer to the on-screen VAIO® Computer User Guide and print those relevant steps. See “Locating Your VAIO Computer User Guide” on page 32. The specifications supplied with your computer (either on-screen for Windows XP or printed for Windows 2000) list the amount of installed memory and required memory modules for upgrades.Locating Preinstalled ProgramsYour computer comes with a variety of preinstalled audio/video programs. The following sources offer a list of preinstalled programs, descriptions, and information:❑VAIO® Computer User Guide — The Preinstalled Programs chapter of your on-screen VAIO® Computer User Guide contains a list of programs, descriptions, and support information. See “Locating Your VAIO Computer User Guide” on page 32 for more information.❑VAIO® Computer Specifications (Windows XP) — The on-screen file details your computer’s hardware specifications and lists preinstalled programs, descriptions, and support information. See “Locating Your VAIO Computer User Guide” on page 32 for more information.❑All Programs (Windows XP) — The All Programs menu, which you can access from the Start menu, contains a list of all the preinstalled programs on your computer.❑Programs (Windows 2000) — The Programs menu, which you can access from the Start menu, contains a list of all the preinstalled programs on your computer.Draft 1

41Using the Application Recovery and System Recovery CDsYou can restore your system, individual programs, or drivers, using the Application Recovery and System Recovery CDs.❑Application and System Recovery CDs❑Using Your Recovery CDsDraft 1

VAIO® Computer Quick Start42Application and System Recovery CDsYour computer comes with the following Application Recovery and System Recovery CDs. You will need an optical drive to use these recovery CDs. If your computer does not come with an optical drive, use an external optical drive. Application Recovery CDsSony Electronics Inc.These CDs enable you to reinstall individual programs and device drivers if they become corrupted or are erased.System Recovery CDsSony Electronics Inc.These CDs enable you to restore the operating system and programs that shipped with your computer if they become corrupted or are erased. These CDs restore your computer to its original factory settings, so user data and programs installed since you started using your computer will be lost.Using Your Recovery CDsThe following sections describe how to use the Application Recovery and System Recovery utilities. ❑Using the Application Recovery CDs❑Using the System Recovery CDsUsing the Application Recovery CDsThe Application Recovery CDs enable you to reinstall individual programs and device drivers, and to repair programs if they become corrupted or are erased. Reinstalling an individual program or device driver may correct a problem you are experiencing with your computer, peripheral hardware, or software. You may not need to reinstall the entire contents of your hard disk. To reinstall all the programs that shipped with your computer, use the System Recovery CDs. See “Using the System Recovery CDs” for more information.✍Your computer must have a Microsoft® Windows® operating system to run the Application Recovery CD utility.Draft 1

Using Your Recovery CDs43To reinstall programs with the Application Recovery CDs1Turn on your computer. If your computer is already on, close all open programs.2Logon to the Microsoft® Windows® desktop.3Insert Sony Application Recovery CD No. 1 into your computer’s optical drive. The Application Recovery utility starts automatically.4Click OK in the VAIO welcome window. The Sony Application Recovery Program window appears.5Double-click the Software folder. Icons representing the original, preinstalled programs are displayed.6Double-click the application you want to restore. The program’s installation wizard begins. 7Follow the on-screen instructions to complete the recovery process.To reinstall device drivers using Windows XP operating system(For Windows® XP systems only) The Microsoft® Windows® XP operating system is capable of reinstalling the original factory-installed device drivers, without using the Application Recovery CD(s).1Click Start in the Windows taskbar, then right-click My Computer. A shortcut menu appears.2Click Properties. The System Properties dialog box appears.3From the Hardware tab, click the Device Manager button.4Right-click to select the unknown device1 or the device that requires the driver installation and click Update Driver from the shortcut menu. The Hardware Update Wizard appears.✍Your system may include one or more Application Recovery CDs. If you have more than one Application Recovery CD, insert the first CD (CD No. 1) to run the Application Recovery program. You may be prompted to insert the next CD, depending on the application you wish to restore.1 Unknown devices are identified by a yellow question mark. A device that has a driver problem is identified by a yellow exclamation mark.Draft 1

VAIO® Computer Quick Start445Follow the on-screen instructions to locate the device and reinstall the appropriate device driver.To reinstall device drivers with the Application Recovery CDs 1Logon to the Microsoft® Windows® desktop.2Insert Application Recovery CD No. 1 into your computer’s optical drive. The VAIO welcome window appears. Click OK, then click Quit to close the Sony Application Recovery utility. (Leave the CD in the optical drive.)3Click Start on the Windows® taskbar, and right-click My Computer. A shortcut menu appears.4Click Properties. The System Properties dialog box appears.5Click the Hardware tab, and click Device Manager. 6Right-click the unknown device1 or the device that requires the driver installation, and click Update Driver from the shortcut menu. The Hardware Update Wizard appears.7In the Hardware Update Wizard, click to select Install from a list or specific location (Advanced).8Click Next. 9Click to cancel the Search removable media (floppy, CD-ROM...) option.10 Click to select the Include this location in the search check box.11 Click Browse. The Browse For Folder dialog box appears.✍If Windows® XP does not reinstall the device driver(s), follow the steps in the next section to reinstall the device driver(s) using the Application Recovery CD(s).✍Your system includes one or more Application Recovery CDs. Insert Application Recovery CD No. 1 to start the application or driver recovery process. You are prompted to insert the next CD(s), depending on the application or driver you want to restore.1 Unknown devices are identified by a yellow question mark. A device that has a driver problem is identified by a yellow exclamation mark.Draft 1

Using Your Recovery CDs4512 Navigate to the optical drive, and click to select the Application Recovery CD. The CD contents are displayed.13 Click the folder name of the device in which you want to reinstall, and click OK. The Hardware Update Wizard appears.14 Click Next, and select the device folder. The Microsoft® Windows® operating system automatically reinstalls the device driver(s) from the Application Recovery CD.15 Click Finish, and remove the Application Recovery CD from the optical drive.16 Turn off your computer by clicking Start, and then Turn off computer. 17 Wait 30 seconds, and turn on your computer. If you have any questions about using the Application Recovery CD(s), visit http://www.sony.com/pcsupport.Using the System Recovery CDsThe System Recovery CDs enable you to format your hard disk drive and restore the operating system and all original, preinstalled programs. If the operating system or programs become corrupted or are erased, you can restore your computer to the original factory settings. You may not need to reinstall the entire contents of your hard drive. If you experience a problem with your computer, reinstalling an individual device driver or program may correct the problem. Use the Application Recovery CDs to reinstall individual programs and device drivers. See “Using the Application Recovery CDs” for more information.The System Recovery CDs contain a backup copy of all the programs originally installed on your hard disk. It can be used only to recover the hard disk of the Sony computer you purchased.When you successfully complete your system recovery, you are prompted to complete the Windows® registration process.The System Recovery process removes all programs that you may have installed since you started using your computer. Reinstall any program that was not included with the computer when you purchased it.Draft 1

VAIO® Computer Quick Start46System Recovery options❑Default System Drive Recovery — All data on Drive C is deleted. The factory default settings and programs are restored on this drive only.❑Change Partition Size and Recover — All partitions, custom installations, and changes are removed from the hard drive. You can set the partition sizes for both Drive C and Drive D. The original, preinstalled operating system and programs are restored.❑Factory Default Settings Recovery — All data and partitions are removed from the hard drive. All original factory settings, the operating system, and preinstalled programs are restored.To use the System Recovery CDsYour system may take a few minutes to load necessary files. A blue screen may appear during the downloading process.Your system may include one or more System Recovery CDs. If you have more than one System Recovery CD, insert the first CD (CD No. 1) to run the System Recovery program. You will be prompted to insert the next CD(s) once the information from the first CD has been installed.1Press the disc eject button to open the optical disc drive and extend the disc tray.2Insert the Sony System Recovery CD No. 1 into the optical drive, and close the drive. The first CD must be in the drive before you restart your computer.3(Windows XP) Turn off your computer by clicking Start, Turn off computer, and selecting Turn Off.(Windows 2000) Turn off your computer by clicking Start, Shut Down, and selecting Shut Down.4Wait at least 30 seconds, and turn on your computer. The System Recovery utility restarts from the optical drive. Your screen displays the downloading progress, “Starting VAIO Recovery Utility.”5When the VAIO System Recovery Utility wizard appears, click Next.6The Notes on Use window appears. Click Next.The System Recovery utility does not back up your system’s data. If you wish to retain your system data, perform a backup to an external media.Draft 1

VAIO® Computer Quick Start48Draft 1

49Caring for Your ComputerThis section provides information on how to safely use your Sony computer.❑Storing Your Computer❑Using Cables and Connections❑Cleaning Your Computer❑Handling the LCD ScreenDraft 1

VAIO® Computer Quick Start50Storing Your Computer❑Do not use or store your computer in a location subject to:❑Heat sources, such as radiators or air ducts❑Direct sunlight❑Excessive dust❑Moisture or rain❑Mechanical vibration or shock❑Strong magnets or speakers that are not magnetically shielded❑Ambient temperature higher than 95ºF (35ºC) or less than 40ºF (5ºC)❑High humidity❑Do not place electronic equipment near your computer. When running, the computer’s electromagnetic field may cause other electronic equipment in close proximity to malfunction.❑Provide adequate air circulation to prevent internal heat buildup. Do not place your computer on porous surfaces such as rugs or blankets, or near materials such as curtains or draperies that may block ventilation. Leave a space of at least 8 inches (20 cm) behind the back of the computer.❑If the computer is brought directly from a cold location to a warm one, moisture may condense inside your computer. In this case, allow at least one hour before turning on your computer. If any problems occur, unplug your computer, and contact your Sony Service Center.❑The computer uses high-frequency radio signals and may interfere with radio or TV reception. Should this occur, move the computer a suitable distance away from the radio or TV.❑Do not drop the computer or place heavy objects on top of the computer.Using Cables and Connections❑Use only specified peripheral equipment and interface cables.❑Do not use cut or damaged connection cables.❑If the telephone company makes a service call to your home or office and determines that your computer is responsible for a problem, the telephone company may bill you for the service call. Also, if you do not disconnect your computer when it is adversely affecting a telephone line, the telephone Draft 1

Cleaning Your Computer51company has the right to disconnect your service until you correct the problem.Cleaning Your Computer❑Clean the computer with a soft, dry cloth or a soft cloth lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer. You can use canned compressed air specifically for computer to remove dust.❑If a solid object falls onto the computer or a liquid leaks into the computer, immediately turn off and unplug the computer. It is best to have the computer checked by qualified personnel before you use it again.❑Avoid rubbing the LCD screen as this can damage the screen. Use a soft, dry cloth to wipe the LCD screen or canned compressed air.❑Always disconnect the power cord before cleaning the computer.Handling the LCD Screen❑Direct sunlight can damage the LCD. Be careful when using the computer near a window.❑Do not scratch the LCD or exert pressure on it. This can cause a malfunction.❑Using the computer in low temperature conditions may produce a residual image on the screen. This is not a malfunction. When the computer returns to normal temperature, the screen returns to normal.❑The screen becomes warm during operation. This is normal and does not indicate a malfunction.❑The LCD is manufactured using high-precision technology. You may, however, see tiny black points and/or bright points (red, blue, or green) that continuously appear on the LCD. This is a normal result of the manufacturing process and does not indicate a malfunction.Draft 1

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53TroubleshootingThis section describes how to solve some basic problems you may encounter when using your computer. For more troubleshooting topics refer to the VAIO® Computer User Guide. Many problems have simple solutions, so refer to these sources before you contact Sony Computing Support (http://www.sony.com/pcsupport).❑Troubleshooting Your Computer (Windows XP)❑Troubleshooting Your Computer (Windows 2000)❑Support OptionsDraft 1

VAIO® Computer Quick Start54Troubleshooting Your Computer (Windows XP)What do I do if my computer won’t start?❑Make sure the computer is securely plugged into a power source and turned on. Make sure the power indicator shows the power is on.❑Make sure the battery is inserted properly and charged.❑Make sure the floppy disk drive (if applicable) is empty.❑If the computer is plugged into a power strip or uninterruptible power supply (UPS), make sure the power strip or UPS is turned on and working.❑If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness and contrast controls are adjusted correctly. See the guide that came with your display for details.❑Disconnect the AC adapter and remove the battery. Wait one minute. Reattach the AC adapter and reinsert the battery. Turn on the power.❑Condensation may cause the computer to malfunction. If this occurs, do not use the computer for at least one hour.❑If the computer still does not turn on, follow these steps:1Unplug the power cord and remove the battery.2Use a thin, straight object (such as a paper clip) to press the reset button.3Reinsert the power cord and the battery.4Turn on the computer. What do I do if a BIOS error appears when my computer starts?If the message “Press <F1> to resume, <F2> to setup” appears at the bottom of the screen, follow these steps:1Press F2. The BIOS Setup menu appears.2Set the date (month/day/year). Press Enter.3Press the Down Arrow key to select System Time, and then set the time (hour: minute: second). Press Enter.4Press the Right Arrow key to select the Exit tab, and then press the Down Arrow key to select Get Default Values. The message Load default values for all SETUP items appears.Draft 1

VAIO® Computer Quick Start5610 Select Exit (Save Changes), and press Enter. The Setup Confirmation window appears again.11 Select Yes, and press Enter. The computer restarts.If your computer continues to display the message “Operating system not found,” and Windows does not start, use your supplied System Recovery CDs to restore the programs that shipped with your computer. See “Using the System Recovery CDs” for more information.Why does my computer stop responding? Why can’t I turn off my computer?It is best to turn off your computer using the Turn Off Computer option on the Microsoft® Windows® Start menu, located on the taskbar. Using other methods, including those listed below, may result in loss of unsaved data. ❑Click Start on the Windows® taskbar, select Turn Off Computer, and then click Turn Off.❑If your computer does not turn off, press the Ctrl+Alt+Delete keys simultaneously. When the Windows Task Manager dialog box appears, click Turn Off from the Shut Down menu.❑If your computer still does not turn off, press and hold the power button or slide and hold the power switch until the computer turns off.❑If your computer stops responding while playing a CD or DVD, press the Ctrl+Alt+Delete keys simultaneously. You can turn off the computer from the Windows Task Manager.❑Remove the AC adapter and battery.Why won’t my computer enter Standby or Hibernate mode?Your computer’s operating system may become unstable if the operating mode is changed before the computer completely enters Standby or Hibernate mode.To restore the computer to normal operating stability: The System Recovery CD restores your computer to its original state, so user data and applications will be lost.✍Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with the power button or switch may cause loss of data.Draft 1

VAIO® Computer Quick Start58To lower the CPU speed using the power schemes:1Click Start on the Windows® taskbar, and click Control Panel.2Click Performance and Maintenance, and click Power Options. The Power Options Properties window appears.3Select Portable/Laptop in the Power schemes box.4Click Apply.5Click OK.Why does the System Properties dialog box display a slower CPU speed than the maximum?This is normal. Because your computer’s CPU utilizes a type of CPU speed controlling technology for power conservation purposes, System Properties may display the CPU’s current speed instead of the maximum speed.Why don’t my changes appear on the computer screen (LCD)?You may need to refresh the computer screen. Press the Windows key and press D twice.✍See PowerPanel Help for more information.Draft 1

Troubleshooting Your Computer (Windows 2000)59Troubleshooting Your Computer (Windows 2000)What do I do if my computer won’t start?❑Make sure the computer is securely plugged into a power source and turned on. Make sure the power indicator shows the power is on.❑Make sure the battery is inserted properly and charged.❑Make sure the floppy disk drive (if applicable) is empty.❑If the computer is plugged into a power strip or uninterruptible power supply (UPS), make sure the power strip or UPS is turned on and working.❑If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness and contrast controls are adjusted correctly. See the guide that came with your display for details.❑Disconnect the AC adapter and remove the battery. Wait one minute. Reattach the AC adapter and reinsert the battery. Turn on the power.❑Condensation may cause the computer to malfunction. If this occurs, do not use the computer for at least one hour.❑If the computer still does not turn on, follow these steps:1Unplug the power cord and remove the battery.2(For models with a reset button) Use a thin, straight object (such as a paper clip) to press the reset button.3Reinsert the power cord and the battery.4Turn on the computer. What do I do if a BIOS error appears when my computer starts?If the message “Press <F1> to resume, <F2> to setup” appears at the bottom of the screen, follow these steps:1Press F2. The BIOS Setup menu appears.2Set the date (month/day/year). Press Enter.3Press the Down Arrow key to select System Time, and then set the time (hour: minute: second). Press Enter.Draft 1

Troubleshooting Your Computer (Windows 2000)619Select Yes, and press Enter.10 Select Exit (Save Changes), and press Enter. The Setup Confirmation window appears again.11 Select Yes, and press Enter. The computer restarts.If your computer continues to display the message “Operating system not found,” and Windows does not start, use your supplied System Recovery CDs to restore the programs that shipped with your computer. See “Using the System Recovery CDs” on page 45 for more information.Why does my computer stop responding? Why can’t I turn off my computer?It is best to turn off your computer using the Turn Off Computer option on the Microsoft® Windows® Start menu, located on the taskbar. Using other methods, including those listed below, may result in loss of unsaved data. ❑Click Start on the Windows® taskbar, and select Shut Down. When the Shut Down Windows window appears, make sure Shut down is selected, and click OK.❑If your computer does not turn off, press the Ctrl+Alt+Delete keys simultaneously. When the Windows Security dialog box appears, click Shut Down, and select Shut Down again from the Shut Down Windows window.❑If your computer still does not turn off, press and hold the power button or slide and hold the power switch until the computer shuts down.❑If your computer stops responding while playing a CD or DVD, press the Ctrl+Alt+Delete keys simultaneously. You can turn off the computer from the Windows Security dialog box.❑Remove the AC adapter and battery.The System Recovery CD restores your computer to its original state, so user data and applications will be lost.✍Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with the power button or switch may cause loss of data.Draft 1

VAIO® Computer Quick Start62Why won’t my computer enter Standby or Hibernate mode?Your computer’s operating system may become unstable if the operating mode is changed before the computer completely enters Standby or Hibernate mode.To restore the computer to normal operating stability: 1Close all open programs.2Restart the computer. Follow these steps:1Press the Windows key .2Press U.3Press R to select restart.4Press Enter.3If the computer does not restart, follow these steps:1Press the Ctrl+Alt+Delete keys simultaneously. The Windows Security dialog box appears. 2Press the Right Arrow key to select Shut Down.3Press Enter.4Press R to select restart.5Press Enter.4If this procedure does not work, press and hold the power button or slide and hold the power switch until the computer shuts down.Why don’t my changes appear on the computer screen (LCD)?You may need to refresh the computer screen. Press the Windows key and press D twice.Draft 1

Support Options63Support OptionsIf you have questions about your computer or the preinstalled programs, refer to the following sources for answers in the sequence listed below.1 VAIO® Computer User GuideThe on-screen VAIO® Computer User Guide and the printed VAIO® Computer Quick Start provide information on how to maximize your computer capabilities and solve common problems.2 Program Guides and Help FilesThe preinstalled programs on your computer may come with individual help guides. These guides are stored on the hard disk as on-screen Help files. You can find the Help files from the Help menu under the specific program. 3 Operating System Online SupportYour computer comes preinstalled with a Microsoft® Windows® operating system. For operating system support, you can visit Microsoft® customer support at: http://support.microsoft.com/directory/.4 VAIO Support AgentYou can find VAIO Support Agent by clicking Start and All Programs (Programs for Windows® 2000) and VAIO Support and VAIO Support Agent. Using advanced diagnostic technology, Sony’s VAIO Support Agent runs scheduled protections of your programs, network settings, and other important program settings. When your program is protected, you can use VAIO Support Agent to repair program problems by restoring the program to any of the previously protected states.5 Sony Computing SupportThis service provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online. You can visit Sony Computing Support at: http://www.sony.com/pcsupport.Draft 1

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65IndexAAC adapter 26connecting 28Application Recovery CD 42Bbatterycharging 26indicator 22port 20UNLOCK/LOCK latch 23brightness control 29buttonsleft 19power 22right 19Ccaps lock 19computercables 50care 49cleaning 51controls and connectors 19LCD screen 51online support 63specifications 16specifications (online) 33storage 50troubleshooting 54, 59turning off 36turning on 26unpacking 16updates 33, 34connectingdial-up 34controls 19brightness 29DDC IN port 20dial-up connection 34EElectronic Flyer 33, 34Energy Star 5Ethernet port 20Ffaxeslaws governing 10Hhandling the LCD screen 51hard disk driveindicator 19headphone jack 21help 32, 53Ii.LINK port 21indicatorsbattery 22caps lock 19hard disk drive 19Memory Stick media 21num lock 19scroll lock 19Wireless LAN 22Draft 1

VAIO® Computer Quick Start66input devices 9interference 9internal speaker 19Internet connection 34Jjacksheadphone 21microphone 21modem jack 22Kkeyboard 19LLCD screenhandling 51locating 19Mmaintenance 51manual 32Memory Stick mediaindicator 21slot 21microphone jack 21model number 19modemlaws governing 10modem jack 22Monitor (VGA) port 20Monitor port 20Nnetwork connector 20num lock 19Oonline support 63online user guide 32output devices 9PPC Card slot 21eject button 21phonelaws governing 10portsbattery 20DC IN 20i.LINK 21USB 21VGA (monitor) 20power button 29power source 26programslocating 40Rradio interference 9Recovery CDs 42regulatory information 8reset button 23restoring data 42Sscroll lock indicator 19shutting down computer 36softwarelocating 40specifications 16specifications (online) 33starting computer 26startup problems 37supportSony 53System Recovery CD 45Ttechnical support 53telephone line jack 22touchpad 19using 30troubleshooting 54, 59startup 37turning off computer 36Draft 1

Index67turning on computer 26TVinterference 9UUNLOCK/LOCK latch 23unpacking the computer 16updates 33, 34USB port 21user guide 32Vventilation fan 23WWireless LANindicator 22switch 19Draft 1

http://www.sony.com/vaioPrinted in Japan © 2003 Sony Electronics Inc. 4-671-720-11Draft 1

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