Sony Group PCG57AL Notebook Personal Computer with WLAN User Manual Ventana QuickStart

Sony Corporation Notebook Personal Computer with WLAN Ventana QuickStart

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REVIEW COVER SHEET

Ventana Documentation:

Quick Start Review

Product Title: VAIO® Notebook Documentation

Coordinator: Sandi Garza

Phone Number: 408-955-5737

Fax Number: 408-955-6287

E-mail: sandi.garza@am.sony.com

Alternate Contact: Karen Biederman

E-mail: karen.biederman@am.sony.com

Please review and return your changes no later than: Monday, Jan. 13, 2003 @ 5

pm (PST).

Distribute to:

• Alioto, Gina

• Aoki, Rumiko

• Araki, Michiko

• Capobianco, Anthony

• Fife, Ed

• Garay, Rome

• Hayashi, Jucca

• Iio, Sakurako

• Jenkins, Eric

• Joaquin, Michael –

• Okamoto, Mariko

• Omori, Keith

• Rindegard, Johan

• Takizawa, Tatsuya

• Wang, John

Approved as is:

Approved with

changes as noted:

Signature: ________________

Date: ___________________

Comments: ______________

________________________

VAIO® Computer

Quick Start

PCG-XX Series

Draft 1

Contents

Notice to Users............................................5

Setting Up ..................................................15

Unpacking Your Computer .......................................16

Applying Ergonomics ...............................................18

Locating Controls and Ports......................................19

Getting Started ..........................................25

Turning On Your Computer......................................26

Using the Touch Pad .................................................30

Registering Your Computer ......................................31

Locating Your VAIO Computer User Guide ............32

Setting Up A Dial-Up Connection ............................34

Turning Off Your Computer .....................................36

Expanding Your Computing Power.........39

Upgrading Memory...................................................40

Locating Preinstalled Programs ................................40

Using the Application Recovery and

System Recovery CDs ..............................41

Application and System Recovery CDs....................42

Draft 1

VAIO® Computer Quick Start

Using Your Recovery CDs .......................................42

Caring for Your Computer........................49

Storing Your Computer ............................................50

Using Cables and Connections .................................50

Cleaning Your Computer..........................................51

Handling the LCD Screen.........................................51

Troubleshooting........................................53

Troubleshooting Your Computer (Windows XP).....54

Troubleshooting Your Computer (Windows 2000)..59

Support Options ........................................................63

Index...........................................................65

Draft 1

Notice to Users

reserved. This manual and the software

described herein, in whole or in part, may not

be reproduced, translated, or reduced to any

machine-readable form without prior written

approval.

SONY ELECTRONICS INC. PROVIDES NO

WARRANTY WITH REGARD TO THIS

MANUAL, THE SOFTWARE, OR OTHER

INFORMATION CONTAINED HEREIN

AND HEREBY EXPRESSLY DISCLAIMS

ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR

ANY PARTICULAR PURPOSE WITH

REGARD TO THIS MANUAL, THE

SOFTWARE, OR SUCH OTHER

INFORMATION. IN NO EVENT SHALL

SONY ELECTRONICS INC. BE LIABLE

FOR ANY INCIDENTAL,

CONSEQUENTIAL, OR SPECIAL

DAMAGES, WHETHER BASED ON TORT,

CONTRACT, OR OTHERWISE, ARISING

OUT OF OR IN CONNECTION WITH THIS

MANUAL, THE SOFTWARE, OR OTHER

INFORMATION CONTAINED HEREIN OR

THE USE THEREOF.

Sony Electronics Inc. reserves the right to make

any modification to this manual or the

information contained herein at any time

without notice. The software described herein is

governed by the terms of a separate user license

agreement.

This product contains software owned by Sony

and licensed by third parties. Use of such

software is subject to the terms and conditions

of license agreements enclosed with this

product. Some of the software may not be

transported or used outside the United States.

Software specifications are subject to change

without notice and may not necessarily be

identical to current retail versions.

Updates and additions to software may require

an additional charge. Subscriptions to online

service providers may require a fee and credit

card information. Financial services may

require prior arrangements with participating

financial institutions.

The International ENERGY STAR® Office

Equipment Program is an international program

that promotes energy saving through the use of

computers and other office equipment. The

program backs the development and

dissemination of products with functions that

effectively reduce energy consumption. It is an

open system in which business proprietors can

participate voluntarily. The targeted products

are office equipment such as computers,

displays, printers, facsimiles and copiers. Their

standards and logos are uniform among

As an ENERGY

STAR® Partner, Sony

Corporation has

determined that this

product meets the

ENERGY STAR®

guidelines for energy

efficiency.

Draft 1

VAIO® Computer Quick Start

participating nations. ENERGY STAR is a U.S.

registered mark.

Sony, DVgate, Handycam, i.LINK, Mavica,

MagicGate™ Memory Stick, Memory Stick,

MovieShaker, VAIO, and the VAIO logo are

trademarks of Sony Corporation. Microsoft,

Windows Media, Windows, Windows NT, and

the Windows logo are registered trademarks of

Microsoft Corporation. Intel, SpeedStep, and

Pentium are trademarks or registered

trademarks of Intel Corporation. PS/2 is a

registered trademark of IBM. Acrobat Reader,

Photoshop, Photoshop Elements, and Premiere

are trademarks of Adobe Systems Incorporated.

PowerPanel is a trademark of Phoenix

Technologies Ltd.

This product incorporates copyright protection

technology that is protected by method claims

of certain U.S. patents and other intellectual

property rights owned by Macrovision

Corporation and other rights owners. Use of

this copyright protection technology must be

authorized by Macrovision Corporation, and is

intended for home and other limited viewing

uses only unless otherwise authorized by

Macrovision Corporation. Reverse engineering

or disassembly is prohibited. i.LINK is a

trademark of Sony used only to designate that a

product contains an IEEE 1394 connection. The

i.LINK connection may vary, depending on the

software applications, operating system, and

compatible i.LINK devices. All products with

an i.LINK connection may not communicate

with each other. Please refer to the

documentation that came with your compatible

i.LINK device for information on operating

conditions and proper connection. Before

connecting compatible i.LINK PC peripherals

to your system, such as a CD-RW or hard disk

drive, confirm their operating system

compatibility and required operating

conditions. All other trademarks are trademarks

of their respective owners.

End User / Product

Activation Requirements

Certain software product(s) included with this

computer may include features such as copy

protection and content management technology.

Use of the software product(s) requires

agreement to applicable end user agreements

and full compliance with applicable product

activation procedures. Product activation

procedures and privacy policies will be detailed

during initial launch of the software product(s),

or upon certain reinstallations of the software

product(s) or reconfiguration of the computer,

and may be completed by Internet or telephone

(toll charges may apply).

Owner’s Record

The model number and serial number are

located on the bottom of your Sony VAIO

computer. Refer to the model and serial number

when you call your Sony Service Center.

Model Number: PCG-571L

Serial Number:________________________

The Wireless LAN

functionality*,

which is

incorporated into

selected models

only, has passed Wi-

Fi certification and

complies with the

interoperability

specifications

established by

WECA (Wireless

Ethernet

Compatibility

Alliance).

* Selected models may come with a PC

Card.

Draft 1

Notice to Users

Safety Information

WARNING

❑To prevent fire or shock hazard, do not

expose your computer to rain or moisture.

❑To avoid electrical shock, do not open the

cabinet. Refer servicing to qualified

personnel only.

❑Never install modem or telephone wiring

during a lightning storm.

❑Never install telephone jacks in wet

locations unless the jack is specifically

designed for wet locations.

❑Never touch uninsulated telephone wire

or terminals unless the telephone line has

been disconnected at the network

interface.

❑Use caution when installing or modifying

telephone lines.

❑Avoid using the modem during an

electrical storm.

❑Do not use the modem or a telephone to

report a gas leak in the vicinity of the leak.

❑A socket outlet should be as close as

possible to the unit and easily accessible.

❑i.LINK, PC Card, and USB connectors are

not supplied with Limited Power Sources.

AVERTISSEMENT

❑Pour prévenir tout risque d’incendie ou

d’électrocution, garder cet appareil à

l’abri de la pluie et de l’humidité.

❑Pour prévenir tout risque d’électrocution,

ne pas ouvrir le châssis de cet appareil et

ne confier son entretien qu’à une personne

qualifiée.

❑Ne jamais effectuer l’installation de fil

modem ou téléphone durant un orage

électrique.

❑Ne jamais effectuer l’installation d’une

prise téléphonique dans un endroit

mouillé à moins que la prise soit conçue à

cet effet.

❑Ne jamais toucher un fil téléphonique à

découvert ou un terminal à moins que la

To change the backup battery,

please contact your nearest Sony

Service Center.

Caution: The use of optical

instruments with this product

will increase eye hazard. As the

laser beam used in this product

is harmful to the eyes, do not

attempt to disassemble the

cabinet. Refer servicing to

qualified personnel only.

(For CD-RW/DVD Combo

Drive, CD-ROM drive,

DVD-ROM drive) Danger:

Visible and invisible laser

radiation when open. Avoid

direct exposure to beam.

Caution: To reduce the risk of

fire, use only No. 26 AWG or

larger telecommunication line

cord.

Draft 1

VAIO® Computer Quick Start

ligne téléphonique n’ait été débranche de

l’interface réseau.

❑Soyez très prudent lorsque vous installez

ou modifiez les lignes téléphoniques.

❑Évitez d’utiliser le modem durant un

orage électrique.

❑N'utilisez pas le modem ni le téléphone

pour prévenir d'une fuite de gaz quand

vous êtes près de la fuite.

❑L’appareil doit être le plus près possible

d’une prise murale pour en faciliter

l’accès.

❑Des connecteurs i.LINK, PC Card, et

USB ne sont pas fournis avec des Sources

d’Énergie Limitées.

If you have questions about this product, you

can reach the Sony Customer Information

Service Center at 1-888-4-SONY-PC; or write

to the Sony Customer Information Service

Center at 12451 Gateway Blvd., Ft. Myers, FL

33913 or find Sony Customer Service on the

Web at: http://www.sony.com/pcsupport.

Regulatory Information

Declaration of Conformity

This equipment has been tested and found to

comply with the limits for a Class B digital

device, pursuant to Part 15 of the Rules. These

limits are designed to provide reasonable

protection against harmful interference in a

residential installation. This equipment

generates, uses, and can radiate radio frequency

energy and, if not installed and used in

accordance with the instructions, may cause

Pour changer la pile de

rechange, veuillez contacter

votre centre de service Sony le

plus près.

Avertissement: L'utilisation

d'instruments optiques avec ce

produit augmente les risques

pour les yeux. Puisque le

faisceau laser utilisé dans ce

produit est dommageable pour

les yeux, ne tentez pas de

désassembler le boîtier.

Adressez-vous à un agent de

service qualifié.

(Pour le lecteur Combo de

CD-RW/DVD, le lecteur CD-

ROM, le lecteur DVD-ROM)

Danger: Radiation laser visible

et invisible si ouvert. Évitez

l’exposition directe au faisceau.

Attention : Afin de réduire les

risques d'incendie, n'utilisez

qu'un cordon de communication

N0. 26 AWG ou plus gros.

Trade Name: Sony

Model No.: PCG-571L

Responsible Party: Sony Electronics

Inc.

Address: 680 Kinderkamack

Road

Oradell, NJ 07649

Telephone:

(For FCC-related

matters only.)

201-930-6972

This device complies with Part 15 of the

FCC rules. Operation is subject to the

following two conditions:

(1) This device may not cause harmful

interference, and

(2) this device must accept any interference

received, including interference that may

cause undesired operation.

Draft 1

Notice to Users

harmful interference to radio communications.

However, there is no guarantee that interference

will not occur in a particular installation. If this

equipment does cause harmful interference to

radio or television reception, which can be

determined by turning the equipment off and

on, the user is encouraged to try to correct the

interference by one or more of the following

measures:

❑Reorient or relocate the receiving antenna.

❑Increase the separation between the

equipment and the receiver.

❑Connect the equipment to an outlet on a

circuit different from that to which the

receiver is connected.

❑Consult the dealer or an experienced

radio/TV technician for help.

You are cautioned that any changes or

modifications to the computer not expressly

approved in this manual could void your

authority to operate this equipment.

Only peripherals (computer input/output

devices, terminals, printers, etc.) that comply

with FCC Class B limits may be attached to this

computer product. Operation with non-

compliant peripherals is likely to result in

interference to radio and television reception.

All cables used to connect peripherals must be

shielded and grounded. Operation with cables

connected to peripherals that are not shielded

and grounded may result in interference to radio

and television reception.

FCC Part 68

This equipment complies with Part 68 of the

FCC rules and the requirements adopted by the

ACTA. On the bottom of this equipment is a

label that contains, among other information, a

product identifier in the format

US:AAAEQ##TXXXX. If requested, this

information must be provided to the telephone

company.

This modem uses the USOC RJ11C telephone

jack.

A telephone plug and jack used to connect this

equipment to the premises wiring and telephone

network must comply with the applicable FCC

Part 68 rules and requirements adopted by the

ACTA.

The REN is used to determine the number of

devices which may be connected to the

telephone line. Excessive RENs on a telephone

line may result in the devices not ringing in

response to an incoming call. In most, but not

all areas, the sum of RENs should not exceed

five (5.0). To be certain of the number of

devices that may be connected to a line, as

determined by the total RENs, contact the

telephone company. For products approved

after July 23, 2001, the REN for this product is

part of the product identifier that has the format

US: AAAEQ##TXXXX. The digits represented

by ## are the REN without a decimal point

(e.g., 03 is a REN of 0.3). For earlier products,

the REN is separately shown on the label.

If this equipment causes harm to the telephone

network, the telephone company will notify you

in advance that temporary discontinuance of

service may be required. But if advance notice

is not practical, the telephone company will

notify the customer as soon as possible. Also,

you will be advised of your right to file a

complaint with the FCC if you believe it is

necessary.

The telephone company may make changes in

its facilities, equipment, operations, or

procedures that could affect the operation of the

equipment. If this happens, the telephone

company will provide advance notice in order

for you to make the necessary modifications in

order to maintain uninterrupted service.

If trouble is experienced with this equipment,

for repair or warranty information, please

Draft 1

VAIO® Computer Quick Start

contact 1-888-4-SONY-PC (1-888-476-6972),

or write to the Sony Customer Information

Service Center, One Sony Drive, Park Ridge,

NJ 07656. If the equipment is causing harm to

the telephone network, the telephone company

may request that you disconnect the equipment

until the problem is resolved.

Repair of this equipment should be made only

by a Sony Service Center or Sony authorized

agent. For the Sony Service Center nearest you,

call 1-888-4-SONY-PC (1-888-476-6972).

Connection to party line service is subject to

state tariffs. Contact the state public utility

commission, public service commission, or

corporation commission for information.

If your home has specially wired alarm

equipment connected to the telephone line,

ensure the installation of this equipment does

not disable your alarm equipment. If you have

questions about what will disable alarm

equipment, consult your telephone company or

a qualified installer.

Use a surge arrestor to protect against electrical

surges.

FCC Radio Frequency

Exposure (United States)

The available scientific evidence does not show that any

health problems are associated with using low power

wireless devices. There is no proof, however, that these

low power wireless devices are absolutely safe. Low

power Wireless devices emit low levels of radio

frequency energy (RF) in the microwave range while

being used. Whereas high levels of RF can produce

health effects (by heating tissue), exposure to low level

RF that does not produce heating effects causes no

known adverse health effects. Many studies of low level

RF exposures have not found any biological effects.

Some studies have suggested that some biological

effects might occur, but such findings have not been

confirmed by additional research. The Notebook

Computer (PCG-571L) has been tested and found to

comply with the Federal Communications Commission

(FCC) guidelines on radio frequency energy (RF)

exposures. The maximum SAR levels tested for the

Notebook Computer (PCG-571L) has been shown to be

0.0285 W/kg at Body in condition of right side of display

at a middle channel of band.

Users are not permitted to make changes or

modify the system in any way.

IC RSS-210 (Canada)

Operation is subject to the following two

conditions: (1) this device may not cause

interference, and (2) this device must accept

any interference, including interference that

may cause undesired operation of the device.

To prevent radio interference to the licensed

service, this device is intended to be operated

indoors and away from windows to provide

maximum shielding. Equipment (or its transmit

antenna) that is installed outdoors is subject to

licensing.

The term “IC:” before the

certification/registration number only signifies

that the Industry Canada technical

specifications were met.

The installer of this radio equipment must ensure that the

antenna is located or pointed such that it does not emit

RF field in excess of Health Canada limits for the general

population; consult Safety Code 6, obtainable from

Health Canada’s website www.hc-sc.gc.ca/rpb”

L’utilisation de ce dispositif est autorisée

seulement aux conditions suivantes: (1) il ne

doit pas produire de brouillage et (2)

l’utilisateur du dispositif doit être prêt à

accepter tout brouillage radioélectrique reçu,

même si ce brouillage est susceptible de

compromettre le fonctionnement du dispositif.

Pour empêcher que cet appareil cause du

brouillage au service faisant l’objet d’une

licence, il doit être utilisé à l’interieur et devrait

être placé loin des fenêtres afin de fournir un

écran de blindage maximal. Si le matériel (ou

son antenne d’émission) est installé a

l’exterieur, il doit faire l’objet d’une licence.

L’expression “IC:” avant le numéro

d’homologation/enregistrement signifie

seulement que les spécifications techniques

d’Industrie Canada ont été respectées.

The installer of this radio equipment must ensure that the

antenna is located or pointed such that it does not emit

RF field in excess of Health Canada limits for the general

population; consult Safety Code 6, obtainable from

Health Canada’s website www.hc-sc.gc.ca/rpb**

Telephone Consumer

Protection Act of 1991

(United States)

The Telephone Consumer Protection Act of

1991 makes it unlawful for any person to use a

computer or other electronic device, including

FAX machines, to send any message unless

such message clearly contains in a margin at the

top or bottom of each transmitted page or on the

first page of the transmission, the date and time

it is sent and an identification of the business or

*[ product name (model name) ],

[ value ], [ position ] will be

replaced.

**Above Gray lines will be

translated to French.

Notice to Users

other entity, or other individual sending the

message, and the telephone number of the

sending machine or such business, other entity,

or individual. (The telephone number provided

may not be a 900 number or any other number

for which charges exceed local or long-distance

transmission charges.)

In order to program this information into your

facsimile machine, see your fax software

documentation.

Telephone Consumer

Guidelines (Canada)

Please refer to your telephone directory under

‘Privacy Issues’ and/or ‘Terms of Service.’ For

more detailed information, please contact:

CRTC

Terrasses de la Chaudière, Tour centrale

1 promenade du Portage, 5 étage Hull

PQ K1A 0N2.

This Class B digital apparatus complies with

Canadian ICES-003.

Cet appareil numérique de la classe B est

conforme à la norme NMB-003 du Canada.

RECYCLING LITHIUM ION

BATTERIES

RECYCLING

LITHIUM-ION

BATTERIES

Lithium-Ion

batteries are

recyclable.

You can help

preserve our

environment by

returning your used

rechargeable

batteries to the

collection and

recycling location

nearest you.

For more information regarding recycling of

rechargeable batteries, call toll free 1-800-

822-8837, or visit http://www.rbrc.org/.

Caution: Do not handle damaged or leaking

Lithium-Ion batteries.

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VAIO® Computer Quick Start

RECYCLAGE DES

ACCUMULATEURS AUX

IONS DE LITHIUM

RECYCLAGE DES

ACCUMULATEU

RS AUX IONS DE

LITHIUM

Les accumulateurs

aux ions de lithium

sont recyclables.

Vous pouvez

contribuer à

préserver

l’environnement en

rapportant les piles

usées dans un point

de collection et

recyclage le plus

proche.

Pour plus d’informations sur le recyclage

des accumulateurs, téléphonez le numéro

gratuit 1-800-822-8837 (Etats-Units et

Canada uniquement), ou visitez

http://www.rbrc.org/.

Avertissment: Ne pas utiliser des

accumulateurs aux ions de lithium qui sont

endommagées ou qui fuient.

Do not handle damaged or

leaking lithium ion batteries.

Danger of explosion if battery is

incorrectly replaced. Replace

only with the same or equivalent

type recommended by the

manufacturer. Discard used

batteries according to the

manufacturer’s instructions.

The battery pack used in this

device may present a fire or

chemical burn hazard if

mistreated. Do not disassemble,

heat above 140°F (60°C) or

incinerate. Dispose of used

battery promptly. Keep away

from children.

Ne pas utiliser des batteries au

lithium ionisé qui sont

endommagées ou qui fuient.

Une batterie non conforme

présente un danger d'explosion.

La remplacer seulement par une

batterie identique ou de type

équivalent recommandé par le

fabricant. Évacuer les batteries

usées selon les directives du

fabricant.

La manutention incorrecte du

module de batterie de cet

appareil présente un risque

d'incendie ou de brûlures

chimiques. Ne pas démonter,

incinérer ou exposer à une

température de plus de 60°C.

Évacuer promptement la

batterie usée. Garder hors de

portée des enfants.

Draft 1

Notice to Users

INDUSTRY CANADA NOTICE

NOTICE: The Industry Canada label identifies

certified equipment. This certification means

that the equipment meets certain

telecommunications network protective,

operational and safety requirements as

prescribed in the appropriate Terminal

Equipment Technical Requirements

document(s). The Department does not

guarantee the equipment will operate to the

user’s satisfaction.

Before installing this equipment, users should

ensure that it is permissible to be connected to

the facilities of the local telecommunications

company. The equipment must also be installed

using an acceptable method of connection.

The customer should be aware that compliance

with the above conditions may not prevent

degradation of service in some situations.

Repairs to certified equipment should be

coordinated by a representative designated by

the supplier. Equipment malfunctions or any

repairs or alterations made by the user to this

equipment may give the telecommunications

company cause to request that the user

disconnect the equipment.

Users should ensure for their own protection

that the electrical ground connections of the

power utility, telephone lines and internal

metallic water pipe system, if present, are

connected together. This precaution may be

particularly important in rural areas.

Caution: Users should not attempt to make such

connections themselves, but should contact the

appropriate electric inspection authority, or

electrician, as appropriate.

NOTICE: The Ringer Equivalency Number

(REN) assigned to each terminal device

provides an indication of the maximum number

of terminals allowed to be connected to a

telephone interface. The termination on an

interface may consist of any combination of

devices subject only to the requirement that the

sum of the RENs of all the devices does not

exceed 5. The REN for this equipment is 0.2.

AVIS DE L’INDUSTRIE

CANADA

AVIS: L’étiquette d’Industrie Canada identifie

le matériel homologué.

Cette étiquette certifie que le matériel est

conforme aux normes de protection,

d’exploitation et de sécurité des réseaux de

télécommunications, comme le prescrivent les

documents concernant les exigences techniques

relatives au matériel terminal. Le Ministère

n’assure toutefois pas que le matériel

fonctionnera à la satisfaction de l’utilisateur.

Avant d’installer ce matériel, l’utilisateur doit

s’assurer qu’il est permis de le raccorder aux

installations de l’entreprise locale de

télécommunication. Le matériel doit également

être installé en suivant une méthode acceptée de

raccordement. L’abonné ne doit pas oublier

qu’il est possible que la conformité aux

conditions énoncées ci-dessus n’empêche pas la

dégradation du service dans certaines

situations.

Les réparations de matériel homologué doivent

être coordonnées par un représentant désigné

par le fournisseur. L’entreprise de

télécommunications peut demander à

l’utilisateur de débrancher un appareil à la suite

de réparations ou de modifications effectuées

par l’utilisateur ou à cause de mauvais

fonctionnement.

Pour sa propre protection, l’utilisateur doit

s’assurer que tous les fils de mise à la terre de la

source d’énergie électrique, des lignes

téléphoniques et des canalisations d’eau

métalliques, s’il y en a, sont raccordés

ensemble. Cette précaution est particulièrement

importante dans les régions rurales.

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VAIO® Computer Quick Start

Avertissement: L’utilisateur ne doit pas tenter

de faire ces raccordements lui-même; il doit

avoir recours à un service d’inspection des

installations électriques, ou à un électricien,

selon le cas.

AVIS: L’indice d’équivalence de la sonnerie

(IES) assigné à chaque dispositif terminal

indique le nombre maximal de terminaux qui

peuvent être raccordés à une interface.

La terminaison d’une interface téléphonique

peut consister en une combination de quelques

dispositifs, à la seule condition que la somme

d’indices d’équivalence de la sonnerie de tous

les dispositifs n’excède pas 5. L’indice

d’équivalence de la sonnerie de ce matériel est

de 0.2.

CD-RW/DVD-ROM Laser

Diode Properties

Laser Output: XX µW (CD)

XX µW (DVD)

Wave Length: XX nm (CD)

XX nm (DVD)

The use of optical instruments

with this product will increase

eye hazard. As the laser beam

used in this product is harmful

to the eyes, do not attempt to

disassemble the drive cabinet.

Refer servicing to qualified

personnel only.

Visible and invisible laser

radiation when open. Avoid

direct exposure to beam.

Draft 1

Setting Up

Congratulations on your purchase of the Sony VAIO® computer. Sony has

combined leading-edge technology in audio, video, computing, and

communications to provide state-of-the-art personal computing.

❑Unpacking Your Computer

❑Applying Ergonomics

❑Locating Controls and Ports

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VAIO® Computer Quick Start

Unpacking Your Computer

Documents

❑VAIO® Computer User Guide — A searchable on-screen help file that

contains detailed information on how to use your new computer. See

“Locating Your VAIO Computer User Guide” on page 33 for more

information.

❑VAIO® Computer Quick Start — Contains information on unpacking and

setting up your computer for immediate use.

❑VAIO® Computer Specifications (Windows® XP) — An on-screen file

that details the hardware specifications and lists the installed programs on

your computer. See “Locating Your VAIO Computer User Guide” on

page 33 for more information.

❑VAIO® Computer Specifications (Windows® 2000) — A printed sheet

that details your computer's hardware specifications.

❑Microsoft® Windows® guide — Explains how to use the basic features of

the Microsoft® Windows® operating system installed on your computer.

Main Unit

AC Adapter

Rechargeable Battery Power Cord

Draft 1

Unpacking Your Computer

Software CDs

❑Depending on the model you purchased, additional program CDs may be

included with your computer.

Recovery CDs

❑Application Recovery CDs — Enables you to reinstall individual programs

and device drivers.

❑System Recovery CDs — Enables you to restore the operating system and

programs that shipped with your computer. This CD restores your computer

to its original factory settings, so user data and programs installed since you

started using your computer will be lost.

Draft 1

VAIO® Computer Quick Start

Applying Ergonomics

Your computer is a portable device and can be used in a variety of environments.

Whenever possible, you should apply the following ergonomic considerations:

❑Position of your computer — Place the computer directly in front of you as

you work. Keep your forearms horizontal, with your wrists in a neutral,

comfortable position while using the keyboard, touch pad, or external

mouse. Let your upper arms hang naturally at your sides. Take breaks during

sessions with your computer. Excessive use of the computer may strain

muscles or tendons.

❑Furniture and posture — Sit in a chair with good back support and

armrests. Adjust the level of the chair so your feet are flat on the floor. A

footrest may make you more comfortable. Sit in a relaxed, upright posture

and avoid slouching forward or leaning far backward.

❑Viewing angle of the computer’s display — Tilt the display to find the best

viewing angle. Also try adjusting the brightness setting of the display.

Following these suggestions can reduce eye strain and muscle fatigue.

❑Lighting — Choose a location where windows and lights do not create glare

or reflection on the display. Use indirect lighting to avoid bright spots on the

display. You can purchase accessories for your display that help reduce

glare. Proper lighting adds to your comfort and work effectiveness.

❑Placement of an external display — When using an external display, set

the display at a comfortable viewing distance. Make sure the display screen

is at eye level or slightly lower when you are sitting in front of the monitor.

Draft 1

Locating Controls and Ports

Front

1Computer screen (LCD) 7Speakers

2Wireless LAN switch 8Model number

3PPK buttons??? 9 Scroll lock indicator

4Touch pad 10 Caps lock indicator

5Left and right buttons 11 Num lock indicator

6Keyboard 12 Hard disk drive indicator

Draft 1

VAIO® Computer Quick Start

Back

1DC IN port 3Monitor (VGA) port

2Battery port 4Network (Ethernet) port

Draft 1

Locating Controls and Ports

Left

1Memory Stick®

media indicator 5Microphone jack

2Memory Stick® media slot 6Headphone jack

3USB 2.0 ports 7PC Card slot eject button

4i.LINK® (IEEE 1394)

S400 port 8PC Card slot

Draft 1

VAIO® Computer Quick Start

Right

1Battery indicator 5Modem jack

2Wireless LAN indicator 6Air Vent

3Bluetooth™ indicator 7Optical drive eject button

4Power button 8Optical drive

Only connect 10BASE-T or 100BASE-TX cables to the Network

(Ethernet) port. Do not connect any other type of network cable or any

telephone line to this port. Connecting cables other than those listed above

may result in an electric current overload and could cause a malfunction,

excessive heat, or fire in the port. To connect the unit to a network, refer to

your on-screen VAIO® Computer User Guide or contact your network

administrator. See “Locating Your VAIO Computer User Guide” for more

information.

Draft 1

Locating Controls and Ports

Bottom

1UNLOCK/LOCK latch 4Ventilation fan

2UNLOCK latch 5Reset button

3Port replicator connector

Draft 1

VAIO® Computer Quick Start

Draft 1

Getting Started

This section helps you get your computer running and registered, so you

can take advantage of Sony’s many support options. You’ll also learn how

to locate your on-screen VAIO® Computer User Guide, which contains

step-by-step instructions for operating your computer.

❑Turning On Your Computer

❑Using the Touch Pad

❑Registering Your Computer

❑Locating Your VAIO Computer User Guide

❑Setting Up A Dial-Up Connection

❑Turning Off Your Computer

Draft 1

VAIO® Computer Quick Start

Turning On Your Computer

To use your computer immediately, use the supplied AC adapter as a power

source. Your supplied battery is not charged when you unpack it, however, you

can begin charging it when you use your AC adapter. See “Powering Your

Computer” in your on-screen VAIO® Computer User Guide for more

information about using batteries. See also “Locating Your VAIO Computer User

Guide” on page 32.

To charge the battery

1Move the UNLOCK/LOCK latch on the bottom of the computer to the

UNLOCK position.

2Align the grooves and tabs on the battery with the tabs and notches on the

back of the computer, and slide the battery toward the computer until it

clicks into place.

UNLOCK/LOCK Latch

Draft 1

Turning On Your Computer

3Move the UNLOCK/LOCK latch into the LOCK position to secure the

battery on the computer.

4Connect the AC adapter to the computer. See “To connect the AC adapter.”

Once you connect the AC adapter to the computer, the battery begins to charge

whether the computer is on or off. The battery indicator shows the battery

status. The indicator blinks as the battery charges. See “Powering Your

Computer” in your on-screen VAIO® Computer User Guide for more

information.

Inserting the Battery

Draft 1

VAIO® Computer Quick Start

To connect the AC adapter

1Plug the AC adapter cable into the DC IN port.

2Plug the power cord into the AC adapter and an AC outlet.

To open and turn on the computer

1Lift the cover while holding the bottom of the computer firmly.

Connecting the AC Adapter to the Computer

✍Use only the supplied AC adapter with your computer.

Opening the Computer

Draft 1

Turning On Your Computer

2Press the power button until the green power indicator lights up.

3If necessary, adjust the brightness controls for the LCD display as follows:

❑To increase brightness, press the Fn+F5 keys, and then press the Up

Arrow key or Right Arrow key .

❑To decrease brightness, press the Fn+F5 keys, and then press the Down

Arrow key or Left Arrow key .

Turning on the Computer

✍If you continue to press the power button, the computer turns off.

Draft 1

VAIO® Computer Quick Start

Using the Touch Pad

The computer contains a pointing device called a touch pad. You can point to,

select, drag, and scroll objects on the screen using the built-in touch pad.

Describing the touch pad

Locating the Touch Pad

Touch Pad Action Description

Sliding one finger Equivalent to using a mouse to place the pointer on an item.

Tapping once Equivalent to pressing the left button once.

Tapping twice Equivalent to pressing the left button twice.

Draft 1

Using the Touch Pad

Registering Your Computer

Take advantage of Sony’s commitment to quality customer support and receive

these benefits by registering your computer:

❑Sony Customer Support — Talk to a support representative to troubleshoot

problems you may have with your computer.

❑Limited Warranty Extension — Protect your investment. See the Warranty

Card for more details.

❑Product Information Notification — By giving Sony your contact

information, you will enable Sony to reach you regarding performance

updates and upgrades.

Sliding one finger

while pressing the

left button

Equivalent to using the mouse to drag an item.

Moving your finger

along the right edge

of the touch pad

Equivalent to scrolling vertically. (The scroll function is

available only with programs that support a touch pad scroll

feature.)

Moving your finger

along the bottom to

scroll horizontally

Equivalent to scrolling horizontally. (The scroll function is

available only with programs that support a touch pad scroll

feature.)

✍You are prompted to register your computer the first time you turn on the unit.

Follow the on-screen instructions to complete the registration process. If you are not

able to register your computer during the first session, you are provided with

additional registration opportunities later.

Touch Pad Action Description

Draft 1

VAIO® Computer Quick Start

Locating Your VAIO Computer User Guide

The on-screen VAIO® Computer User Guide is a searchable help file that

contains detailed information on how to use your new computer. Some of the

topics in your on-screen VAIO® Computer User Guide include the following:

To open the user guide (Windows XP)

1Click Start on the Windows® taskbar, and then click Help and Support.

The Help and Support Center window appears, displaying information

about your VAIO® computer and Microsoft® Windows® operating system.

2Click VAIO Us er Gu ide in the Pick a Help topic column. A second Help

and Support Center window appears, which offers information about your

computer.

•Batteries •PC Cards and Floppy Disks

•Internet and Networking •Optical Drives

•CDs and DVDs •Port Replicators (if applicable)

•Printing •Audio/Video

• Features • Preinstalled Programs

• Mice and Keyboards • Memory

Locating the VAIO User Guide (Windows XP)

Draft 1

Locating Your VAIO Computer User Guide

To open the user guide (Windows 2000)

❑Click Start on the Windows® taskbar, point to VAIO Help Center and click

VA IO User Gu ide . The VAIO User Guide appears.

VAIO User Guide Window (Windows XP)

1User guide table of contents List of computer help topics

2Link to Electronic Flyer List of updates and supplemental

information

3Link to VAIO Computer

Specifications

List of specifications and programs.

Draft 1

VAIO® Computer Quick Start

Setting Up A Dial-Up Connection

This section describes the basic steps for setting up your dial-up connection. The

Connection Wizard guides you through the process of choosing an Internet

Service Provider (ISP) or setting up an existing account, and connecting to the

Internet.

To set up a dial-up connection (Windows XP)

1Connect a telephone cable to your computer. See “Setting up a dial-up

Internet connection” in the Internet and Network Connections chapter of

your on-screen VAIO® Computer User Guide.

2Click Start, point to All Programs, Accessories, Communications, and

then click New Connection Wizard. The New Connection Wizard

appears.

VAIO User Guide (Windows 2000)

1User guide table of contents List of computer help topics

2Link to Electronic Flyer List of updates and supplemental

information

Draft 1

Setting Up A Dial-Up Connection

3Click Next.

4If it is not already selected, click Connect to the Internet.

5Click Next.

6Follow the on-screen instructions.

New Connection Wizard

Draft 1

VAIO® Computer Quick Start

To set up a dial-up connection (Windows 2000)

1Click Start, point to Programs, Accessories, Communications, and then

click Internet Connection Wizard. The Internet Connection Wizard

window appears.

2Follow the on-screen instructions to finish setting up your Internet

connection.

Turning Off Your Computer

Using the power button to turn off your computer may result in loss of data.

Follow the steps below to properly turn off your computer and avoid losing data.

To turn off your computer

1Close all operations.

2Click Start on the Windows® taskbar.

3(Windows XP) Click Turn Off Computer at the bottom of the Start menu

to display the Turn off computer window, and select Turn Off.

(Windows 2000) Click Shut Down at the bottom of the Start menu to

display the Shut Down Windows window, and select Shut Down.

Internet Connection Wizard

✍Respond to any prompts warning you to save documents.

Draft 1

Turning Off Your Computer

4Wait for your computer to turn off automatically. The computer is off when

the power indicator turns off.

✍During a period of inactivity, you can conserve battery life by using power saving

modes. See “Controlling Power Management” in the VAIO® Computer User Guide

for more information.

✍If you are unable to turn off the computer, press the power button and hold it. This

operation may result in data loss.

Draft 1

VAIO® Computer Quick Start

Draft 1

Expanding Your Computing

Power

This section helps you get started upgrading computer memory and

locating information about preinstalled programs.

❑Upgrading Memory

❑Locating Preinstalled Programs

Draft 1

VAIO® Computer Quick Start

Upgrading Memory

Depending on the configuration you purchased, your computer may accept

additional memory modules. For information about installation procedures, refer

to the on-screen VAIO® Computer User Guide and print those relevant steps. See

“Locating Your VAIO Computer User Guide” on page 32.

The specifications supplied with your computer (either on-screen for Windows

XP or printed for Windows 2000) list the amount of installed memory and

required memory modules for upgrades.

Locating Preinstalled Programs

Your computer comes with a variety of preinstalled audio/video programs. The

following sources offer a list of preinstalled programs, descriptions, and

information:

❑VAIO® Computer User Guide — The Preinstalled Programs chapter of

your on-screen VAIO® Computer User Guide contains a list of programs,

descriptions, and support information. See “Locating Your VAIO Computer

User Guide” on page 32 for more information.

❑VAIO® Computer Specifications (Windows XP) — The on-screen file

details your computer’s hardware specifications and lists preinstalled

programs, descriptions, and support information. See “Locating Your VAIO

Computer User Guide” on page 32 for more information.

❑All Programs (Windows XP) — The All Programs menu, which you can

access from the Start menu, contains a list of all the preinstalled programs on

your computer.

❑Programs (Windows 2000) — The Programs menu, which you can access

from the Start menu, contains a list of all the preinstalled programs on your

computer.

Draft 1

Using the Application Recovery

and System Recovery CDs

You can restore your system, individual programs, or drivers, using the

Application Recovery and System Recovery CDs.

❑Application and System Recovery CDs

❑Using Your Recovery CDs

Draft 1

VAIO® Computer Quick Start

Application and System Recovery CDs

Your computer comes with the following Application Recovery and System

Recovery CDs. You will need an optical drive to use these recovery CDs. If your

computer does not come with an optical drive, use an external optical drive.

Application Recovery CDs

Sony Electronics Inc.

These CDs enable you to reinstall individual programs and device drivers if they

become corrupted or are erased.

System Recovery CDs

Sony Electronics Inc.

These CDs enable you to restore the operating system and programs that shipped

with your computer if they become corrupted or are erased. These CDs restore

your computer to its original factory settings, so user data and programs installed

since you started using your computer will be lost.

Using Your Recovery CDs

The following sections describe how to use the Application Recovery and

System Recovery utilities.

❑Using the Application Recovery CDs

❑Using the System Recovery CDs

Using the Application Recovery CDs

The Application Recovery CDs enable you to reinstall individual programs and

device drivers, and to repair programs if they become corrupted or are erased.

Reinstalling an individual program or device driver may correct a problem you

are experiencing with your computer, peripheral hardware, or software. You may

not need to reinstall the entire contents of your hard disk. To reinstall all the

programs that shipped with your computer, use the System Recovery CDs. See

“Using the System Recovery CDs” for more information.

✍Your computer must have a Microsoft® Windows® operating system to run the

Application Recovery CD utility.

Draft 1

Using Your Recovery CDs

To reinstall programs with the Application Recovery CDs

1Turn on your computer. If your computer is already on, close all open

programs.

2Logon to the Microsoft® Windows® desktop.

3Insert Sony Application Recovery CD No. 1 into your computer’s optical

drive. The Application Recovery utility starts automatically.

4Click OK in the VAIO welcome window. The Sony Application Recovery

Program window appears.

5Double-click the Software folder. Icons representing the original,

preinstalled programs are displayed.

6Double-click the application you want to restore. The program’s installation

wizard begins.

7Follow the on-screen instructions to complete the recovery process.

To reinstall device drivers using Windows XP operating system

(For Windows® XP systems only) The Microsoft® Windows® XP operating

system is capable of reinstalling the original factory-installed device drivers,

without using the Application Recovery CD(s).

1Click Start in the Windows taskbar, then right-click My Computer. A

shortcut menu appears.

2Click Properties. The System Properties dialog box appears.

3From the Hardware tab, click the Device Manager button.

4Right-click to select the unknown device1 or the device that requires the

driver installation and click Update Driver from the shortcut menu. The

Hardware Update Wizard appears.

✍Your system may include one or more Application Recovery CDs. If you have more

than one Application Recovery CD, insert the first CD (CD No. 1) to run the

Application Recovery program. You may be prompted to insert the next CD,

depending on the application you wish to restore.

1 Unknown devices are identified by a yellow question mark. A device that has a driver

problem is identified by a yellow exclamation mark.

Draft 1

VAIO® Computer Quick Start

5Follow the on-screen instructions to locate the device and reinstall the

appropriate device driver.

To reinstall device drivers with the Application Recovery CDs

1Logon to the Microsoft® Windows® desktop.

2Insert Application Recovery CD No. 1 into your computer’s optical drive.

The VAIO welcome window appears. Click OK, then click Quit to close the

Sony Application Recovery utility. (Leave the CD in the optical drive.)

3Click Start on the Windows® taskbar, and right-click My Computer. A

shortcut menu appears.

4Click Properties. The System Properties dialog box appears.

5Click the Hardware tab, and click Device Manager.

6Right-click the unknown device1 or the device that requires the driver

installation, and click Update Driver from the shortcut menu. The

Hardware Update Wizard appears.

7In the Hardware Update Wizard, click to select Install from a list or

specific location (Advanced).

8Click Next.

9Click to cancel the Search removable media (floppy, CD-ROM...) option.

10 Click to select the Include this location in the search check box.

11 Click Browse. The Browse For Folder dialog box appears.

✍If Windows® XP does not reinstall the device driver(s), follow the steps in the next

section to reinstall the device driver(s) using the Application Recovery CD(s).

✍Your system includes one or more Application Recovery CDs. Insert Application

Recovery CD No. 1 to start the application or driver recovery process. You are

prompted to insert the next CD(s), depending on the application or driver you want

to restore.

1 Unknown devices are identified by a yellow question mark. A device that has a driver

problem is identified by a yellow exclamation mark.

Draft 1

Using Your Recovery CDs

12 Navigate to the optical drive, and click to select the Application Recovery

CD. The CD contents are displayed.

13 Click the folder name of the device in which you want to reinstall, and click

OK. The Hardware Update Wizard appears.

14 Click Next, and select the device folder. The Microsoft® Windows®

operating system automatically reinstalls the device driver(s) from the

Application Recovery CD.

15 Click Finish, and remove the Application Recovery CD from the optical

drive.

16 Turn off your computer by clicking Start, and then Turn off computer.

17 Wait 30 seconds, and turn on your computer.

If you have any questions about using the Application Recovery CD(s), visit

http://www.sony.com/pcsupport.

Using the System Recovery CDs

The System Recovery CDs enable you to format your hard disk drive and restore

the operating system and all original, preinstalled programs. If the operating

system or programs become corrupted or are erased, you can restore your

computer to the original factory settings.

You may not need to reinstall the entire contents of your hard drive. If you

experience a problem with your computer, reinstalling an individual device

driver or program may correct the problem. Use the Application Recovery CDs

to reinstall individual programs and device drivers. See “Using the Application

Recovery CDs” for more information.

The System Recovery CDs contain a backup copy of all the programs originally

installed on your hard disk. It can be used only to recover the hard disk of the

Sony computer you purchased.

When you successfully complete your system recovery, you are prompted to

complete the Windows® registration process.

The System Recovery process removes all programs that you may have

installed since you started using your computer. Reinstall any program

that was not included with the computer when you purchased it.

Draft 1

VAIO® Computer Quick Start

System Recovery options

❑Default System Drive Recovery — All data on Drive C is deleted. The

factory default settings and programs are restored on this drive only.

❑Change Partition Size and Recover — All partitions, custom installations,

and changes are removed from the hard drive. You can set the partition sizes

for both Drive C and Drive D. The original, preinstalled operating system

and programs are restored.

❑Factory Default Settings Recovery — All data and partitions are removed

from the hard drive. All original factory settings, the operating system, and

preinstalled programs are restored.

To use the System Recovery CDs

Your system may take a few minutes to load necessary files. A blue screen may

appear during the downloading process.

Your system may include one or more System Recovery CDs. If you have more

than one System Recovery CD, insert the first CD (CD No. 1) to run the System

Recovery program. You will be prompted to insert the next CD(s) once the

information from the first CD has been installed.

1Press the disc eject button to open the optical disc drive and extend the disc

tray.

2Insert the Sony System Recovery CD No. 1 into the optical drive, and close

the drive. The first CD must be in the drive before you restart your computer.

3(Windows XP) Turn off your computer by clicking Start, Turn off

computer, and selecting Turn Off.

(Windows 2000) Turn off your computer by clicking Start, Shut Down, and

selecting Shut Down.

4Wait at least 30 seconds, and turn on your computer. The System Recovery

utility restarts from the optical drive. Your screen displays the downloading

progress, “Starting VAIO Recovery Utility.”

5When the VAIO System Recovery Utility wizard appears, click Next.

6The Notes on Use window appears. Click Next.

The System Recovery utility does not back up your system’s data. If you

wish to retain your system data, perform a backup to an external media.

Draft 1

Using Your Recovery CDs

7On the Main Menu - Product Recovery window, select the appropriate

option to recover your system.

8Follow the on-screen instructions to complete the recovery process.

After recovering your system using the System Recovery CD(s), you may be

prompted to insert your Application Recovery CD(s) after restarting Windows.

Use the Application Recovery CD(s) to complete full restoration of your system.

If your computer does not start from the Recovery CD

1Press the power button and hold it for more than four seconds to turn off the

computer.

2Turn on the computer. When the Sony logo is displayed, press the F2 key.

The BIOS Setup Utility appears.

3Press the right arrow key to select the Exit menu.

4Press the down arrow key to select Get Default Values, and press Enter.

The Setup Confirmation window appears.

5Press Enter again to select Yes.

6Make sure Exit (Save Changes) is selected, and then press Enter. The

Setup Confirmation window appears again.

7Make sure Yes is selected, and press Enter. The computer restarts from the

Recovery CD.

After recovering your system using the System Recovery CDs, you may be

prompted to insert your Application Recovery CDs after restarting the Windows

operating system. Insert the Application Recovery CD to automatically complete

recovery of your system.

✍The recovery process takes approximately 30 to 60 minutes to complete.

✍If you have more than one System Recovery CD, insert the first CD to run the

System Recovery program. You are prompted to insert the second CD once the

information from the first CD has been installed.

The recovery process takes 30 to 60 minutes to complete.

Draft 1

VAIO® Computer Quick Start

Draft 1

Caring for Your Computer

This section provides information on how to safely use your Sony

computer.

❑Storing Your Computer

❑Using Cables and Connections

❑Cleaning Your Computer

❑Handling the LCD Screen

Draft 1

VAIO® Computer Quick Start

Storing Your Computer

❑Do not use or store your computer in a location subject to:

❑Heat sources, such as radiators or air ducts

❑Direct sunlight

❑Excessive dust

❑Moisture or rain

❑Mechanical vibration or shock

❑Strong magnets or speakers that are not magnetically shielded

❑Ambient temperature higher than 95ºF (35ºC) or less than 40ºF (5ºC)

❑High humidity

❑Do not place electronic equipment near your computer. When running, the

computer’s electromagnetic field may cause other electronic equipment in

close proximity to malfunction.

❑Provide adequate air circulation to prevent internal heat buildup. Do not

place your computer on porous surfaces such as rugs or blankets, or near

materials such as curtains or draperies that may block ventilation. Leave a

space of at least 8 inches (20 cm) behind the back of the computer.

❑If the computer is brought directly from a cold location to a warm one,

moisture may condense inside your computer. In this case, allow at least one

hour before turning on your computer. If any problems occur, unplug your

computer, and contact your Sony Service Center.

❑The computer uses high-frequency radio signals and may interfere with

radio or TV reception. Should this occur, move the computer a suitable

distance away from the radio or TV.

❑Do not drop the computer or place heavy objects on top of the computer.

Using Cables and Connections

❑Use only specified peripheral equipment and interface cables.

❑Do not use cut or damaged connection cables.

❑If the telephone company makes a service call to your home or office and

determines that your computer is responsible for a problem, the telephone

company may bill you for the service call. Also, if you do not disconnect

your computer when it is adversely affecting a telephone line, the telephone

Draft 1

Cleaning Your Computer

company has the right to disconnect your service until you correct the

problem.

Cleaning Your Computer

❑Clean the computer with a soft, dry cloth or a soft cloth lightly moistened

with a mild detergent solution. Do not use any type of abrasive pad, scouring

powder, or solvent such as alcohol or benzine, as these may damage the

finish of your computer. You can use canned compressed air specifically for

computer to remove dust.

❑If a solid object falls onto the computer or a liquid leaks into the computer,

immediately turn off and unplug the computer. It is best to have the

computer checked by qualified personnel before you use it again.

❑Avoid rubbing the LCD screen as this can damage the screen. Use a soft, dry

cloth to wipe the LCD screen or canned compressed air.

❑Always disconnect the power cord before cleaning the computer.

Handling the LCD Screen

❑Direct sunlight can damage the LCD. Be careful when using the computer

near a window.

❑Do not scratch the LCD or exert pressure on it. This can cause a malfunction.

❑Using the computer in low temperature conditions may produce a residual

image on the screen. This is not a malfunction. When the computer returns to

normal temperature, the screen returns to normal.

❑The screen becomes warm during operation. This is normal and does not

indicate a malfunction.

❑The LCD is manufactured using high-precision technology. You may,

however, see tiny black points and/or bright points (red, blue, or green) that

continuously appear on the LCD. This is a normal result of the

manufacturing process and does not indicate a malfunction.

Draft 1

VAIO® Computer Quick Start

Draft 1

Troubleshooting

This section describes how to solve some basic problems you may

encounter when using your computer. For more troubleshooting topics

refer to the VAIO® Computer User Guide. Many problems have simple

solutions, so refer to these sources before you contact Sony Computing

Support (http://www.sony.com/pcsupport).

❑Troubleshooting Your Computer (Windows XP)

❑Troubleshooting Your Computer (Windows 2000)

❑Support Options

Draft 1

VAIO® Computer Quick Start

Troubleshooting Your Computer (Windows XP)

What do I do if my computer won’t start?

❑Make sure the computer is securely plugged into a power source and turned

on. Make sure the power indicator shows the power is on.

❑Make sure the battery is inserted properly and charged.

❑Make sure the floppy disk drive (if applicable) is empty.

❑If the computer is plugged into a power strip or uninterruptible power supply

(UPS), make sure the power strip or UPS is turned on and working.

❑If you are using an external display, make sure it is plugged into a power

source and turned on. Make sure the brightness and contrast controls are

adjusted correctly. See the guide that came with your display for details.

❑Disconnect the AC adapter and remove the battery. Wait one minute.

Reattach the AC adapter and reinsert the battery. Turn on the power.

❑Condensation may cause the computer to malfunction. If this occurs, do not

use the computer for at least one hour.

❑If the computer still does not turn on, follow these steps:

1Unplug the power cord and remove the battery.

2Use a thin, straight object (such as a paper clip) to press the reset button.

3Reinsert the power cord and the battery.

4Turn on the computer.

What do I do if a BIOS error appears when my computer starts?

If the message “Press <F1> to resume, <F2> to setup” appears at the bottom of

the screen, follow these steps:

1Press F2. The BIOS Setup menu appears.

2Set the date (month/day/year). Press Enter.

3Press the Down Arrow key to select System Time, and then set the time

(hour: minute: second). Press Enter.

4Press the Right Arrow key to select the Exit tab, and then press the

Down Arrow key to select Get Default Values. The message Load

default values for all SETUP items appears.

Draft 1

Troubleshooting Your Computer (Windows XP)

5Press Enter. The Setup Confirmation window appears.

6Select Yes, and press Enter.

7Select Exit (Save Changes), and press Enter. The Setup Confirmation

window appears again.

8Select Yes, and press Enter. The computer restarts.

What do I do if the message “Operating system not found” appears when my

computer starts, and why won’t Windows start?

❑Make sure the computer does not have a “non-bootable” floppy disk in the

floppy disk drive (if applicable).

❑If a non-bootable floppy disk is in the drive:

1Remove the floppy disk.

2Restart the computer and confirm that the Microsoft® Windows®

operating system starts properly.

❑If Windows still does not start, follow these steps to initialize the BIOS:

1If there is a disk in the floppy disk drive, then remove it.

2Turn off the computer.

3Remove any peripheral devices connected to the computer.

4Restart the computer.

5Press F2 when the Sony logo appears. The BIOS Setup window

appears.

6Press the Right Arrow key to select the Exit menu.

7Press the Down Arrow key to select Get Default Values. The

message Load default values for all SETUP items appears.

8Press Enter. The Setup Confirmation window appears.

9Select Yes, and press Enter.

✍If this occurs on a regular basis, contact Sony Computing Support

(http://www.sony.com/pcsupport).

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10 Select Exit (Save Changes), and press Enter. The Setup Confirmation

window appears again.

11 Select Yes, and press Enter. The computer restarts.

If your computer continues to display the message “Operating system not found,”

and Windows does not start, use your supplied System Recovery CDs to restore

the programs that shipped with your computer. See “Using the System Recovery

CDs” for more information.

Why does my computer stop responding? Why can’t I turn off my computer?

It is best to turn off your computer using the Turn Off Computer option on the

Microsoft® Windows® Start menu, located on the taskbar. Using other methods,

including those listed below, may result in loss of unsaved data.

❑Click Start on the Windows® taskbar, select Turn Off Computer, and then

click Turn Off.

❑If your computer does not turn off, press the Ctrl+Alt+Delete keys

simultaneously. When the Windows Task Manager dialog box appears,

click Turn Off from the Shut Down menu.

❑If your computer still does not turn off, press and hold the power button or

slide and hold the power switch until the computer turns off.

❑If your computer stops responding while playing a CD or DVD, press the

Ctrl+Alt+Delete keys simultaneously. You can turn off the computer from

the Windows Task Manager.

❑Remove the AC adapter and battery.

Why won’t my computer enter Standby or Hibernate mode?

Your computer’s operating system may become unstable if the operating mode is

changed before the computer completely enters Standby or Hibernate mode.

To restore the computer to normal operating stability:

The System Recovery CD restores your computer to its original state, so

user data and applications will be lost.

✍Pressing the Ctrl+Alt+Delete keys simultaneously or turning off the computer with

the power button or switch may cause loss of data.

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1Close all open programs.

2Restart the computer. Follow these steps:

1Press the Windows key .

2Press U.

3Press R to select restart.

3If the computer does not restart, follow these steps:

1Press the Ctrl+Alt+Delete keys simultaneously. The Windows Task

Manager window appears.

2Press and release Alt to highlight the menu bar, and press the Right

Arrow key to select Shut Down.

3Press Enter.

4Press R to select restart.

4If this procedure does not work, press and hold the power button or slide and

hold the power switch until the computer turns off.

Why is the sound of my computer’s fan so loud?

The computer’s fan may be running at a high speed to cool the CPU. By lowering

the CPU speed, you also lower the speed and noise level of the computer’s fan. If

your computer comes with the PowerPanel™ utility1, use it to lower the CPU

speed. If your computer does not come with the PowerPanel utility, use the power

schemes to lower the CPU speed.

To lower the CPU speed using the PowerPanel utility:

1On the Windows® taskbar, right-click either the CPU icon or Profile

icon , depending on the model you purchased.

2Select Edit/Create Profiles. The AC Power Profile Editor window

appears.

3Double-click System to open the System submenu if it is not already open.

4Double-click Thermal Control Strategy - Performance, and select Quiet.

5Restart your computer.

1 Available on selected models.

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To lower the CPU speed using the power schemes:

1Click Start on the Windows® taskbar, and click Control Panel.

2Click Performance and Maintenance, and click Power Options. The

Power Options Properties window appears.

3Select Portable/Laptop in the Power schemes box.

4Click Apply.

5Click OK.

Why does the System Properties dialog box display a slower CPU speed than

the maximum?

This is normal. Because your computer’s CPU utilizes a type of CPU speed

controlling technology for power conservation purposes, System Properties may

display the CPU’s current speed instead of the maximum speed.

Why don’t my changes appear on the computer screen (LCD)?

You may need to refresh the computer screen. Press the Windows key and

press D twice.

✍See PowerPanel Help for more information.

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Troubleshooting Your Computer (Windows 2000)