Sony Group XAVAX5000 AV Receiver User Manual XAV AX5000
Sony Corporation AV Receiver XAV AX5000
05 Short-Term Confidential_User Manual

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XAV-AX5000
4-732-062-11(1)
XAV-AX5000
4-732-062-11(1)
AV RECEIVER
Owner’s Record
The model and serial numbers are located on the bottom of the unit.
Record the serial number in the space provided below.
Refer to these numbers whenever you call upon your Sony dealer 
regarding this product.
Model No. XAV-AX5000
Serial No.
To cancel the demonstration (Demo) display, see page 16.
For the connection/installation, see page 28.
Pour annuler l’affichage de demonstration (Démo), reportez-
vous a la page 00.
Pour le raccordement/l’installation, reportez-vous à la page 00.
Para cancelar la pantalla de demostración (Demostración), 
consulte la página 00.
Para la conexión/instalación, consulte la página 00.
Operating Instructions GB
Mode d’emploi FR
Manual de instrucciones ES
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The nameplate indicating operating voltage, etc., is 
located on the bottom of the chassis.
The validity of the CE marking is restricted to only 
those countries where it is legally enforced, mainly 
in the countries EEA (European Economic Area).
Warning
To prevent fire or shock hazard, do not 
expose the unit to rain or moisture.
To avoid electrical shock, do not open the 
cabinet. Refer servicing to qualified personnel 
only.
This device complies with Part 15 of the FCC Rules 
and Industry Canada’s licence-exempt RSSs.
Operation is subject to the following two 
conditions:
(1) This device may not cause interference; and
(2) This device must accept any interference, 
including Interference that may cause undesired 
operation of the device.
This transmitter must not be co-located or operated 
in conjunction with any other antenna or 
transmitter.
This equipment complies with FCC/IC radiation 
exposure limits set forth for an uncontrolled 
environment and meets the FCC radio frequency 
(RF) Exposure Guidelines and RSS-102 of the IC 
radio frequency (RF) Exposure rules. This 
equipment has very low levels of RF energy that is 
deemed to comply without maximum permissive 
exposure evaluation (MPE).
For the State of California, USA only
Perchlorate Material – special handling may apply, 
See
www.dtsc.ca.gov/hazardouswaste/perchlorate
WARNING: Do not ingest battery, 
Chemical Burn Hazard.
The remote commander contains a coin/
button cell battery. If the coin/button cell battery is 
swallowed, it can cause severe internal burns in just 
2 hours and can lead to death.
Keep new and used batteries away from children. If 
the battery compartment does not close securely, 
stop using the product and keep it away from 
children.
If you think batteries might have been swallowed or 
placed inside any part of the body, seek immediate 
medical attention.
Note on the lithium battery
Do not expose the battery to excessive heat such as 
direct sunlight, fire or the like.
Disclaimer regarding services offered by third 
parties
Services offered by third parties may be changed, 
suspended, or terminated without prior notice. 
Sony does not bear any responsibility in these sorts 
of situations.
For safety, be sure to install this unit in the 
dashboard of the car as the rear side of the unit 
becomes hot during use.
For details, see “Connection/Installation” 
(page 28).
FOR THE CUSTOMERS IN THE USA. NOT 
APPLICABLE IN CANADA, INCLUDING IN THE 
PROVINCE OF QUEBEC.
POUR LES CLIENTS AUX ÉTATS-UNIS. NON 
APPLICABLE AU CANADA, Y COMPRIS LA 
PROVINCE DE QUÉBEC.
This equipment has been tested and found to 
comply with the limits for a Class B digital device, 
pursuant to Part 15 of the FCC Rules. These limits 
are designed to provide reasonable protection 
against harmful interference in a residential 
installation. This equipment generates, uses, and 
can radiate radio frequency energy and, if not 
installed and used in accordance with the 
instructions, may cause harmful interference to 
radio communications. However, there is no 
guarantee that interference will not occur in a 
particular installation. If this equipment does 
cause harmful interference to radio or television 
reception, which can be determined by turning 
the equipment off and on, the user is 
encouraged to try to correct the interference by 
one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the 
equipment and receiver.
– Connect the equipment into an outlet on a 
circuit different from that to which the receiver 
is connected.
– Consult the dealer or an experienced radio/TV 
technician for help.
You are cautioned that any changes or 
modifications not expressly approved in this 
manual could void your authority to operate this 
equipment.
Warning if your car’s ignition has no ACC 
position
Do not install this unit in a car that has no ACC 
position. The display of the unit does not turn off 
even after turning the ignition off, and this 
causes battery drain.
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Caution
IN NO EVENT SHALL SONY BE LIABLE FOR ANY 
INCIDENTAL, INDIRECT OR CONSEQUENTIAL 
DAMAGES OR OTHER DAMAGES INCLUDING, 
WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF 
REVENUE, LOSS OF DATA, LOSS OF USE OF THE 
PRODUCT OR ANY ASSOCIATED EQUIPMENT, 
DOWNTIME, AND PURCHASER’S TIME RELATED TO 
OR ARISING OUT OF THE USE OF THIS PRODUCT, ITS 
HARDWARE AND/OR ITS SOFTWARE.
Dear customer, this product includes a radio 
transmitter.
Please check your vehicle operation manual or 
contact the manufacturer of your vehicle or your 
vehicle dealer, before you install this product into 
your vehicle.
Emergency calls
This BLUETOOTH car handsfree and the electronic 
device connected to the handsfree operate using 
radio signals, cellular, and landline networks as well 
as user-programmed function, which cannot 
guarantee connection under all conditions.
Therefore do not rely solely upon any electronic 
device for essential communications (such as 
medical emergencies).
On BLUETOOTH communication
• Microwaves emitting from a BLUETOOTH device 
may affect the operation of electronic medical 
devices. Turn off this unit and other BLUETOOTH 
devices in the following locations, as it may cause 
an accident.
– where inflammable gas is present, in a hospital, 
train, airplane, or petrol station
– near automatic doors or a fire alarm
• This unit supports security capabilities that 
comply with the BLUETOOTH standard to provide 
a secure connection when the BLUETOOTH 
wireless technology is used, but security may not 
be enough depending on the setting. Be careful 
when communicating using BLUETOOTH wireless 
technology.
• We do not take any responsibility for the leakage 
of information during BLUETOOTH 
communication.
If you have any questions or problems concerning 
your unit that are not covered in this manual, 
consult your nearest Sony dealer.
Important notice
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Table of Contents
Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2
Guide to Parts and Controls . . . . . . . . . . . . . . . . . . .  5
Getting Started
Performing Initial Settings . . . . . . . . . . . . . . . . . . . .  8
Preparing a BLUETOOTH Device. . . . . . . . . . . . . . . .  8
Connecting Rear View Camera  . . . . . . . . . . . . . . . .  9
Listening to the Radio
Listening to the Radio. . . . . . . . . . . . . . . . . . . . . . . .  9
Using Tuner Option Functions . . . . . . . . . . . . . . . .  10
Listening to the SiriusXM Radio . . . . . . . . . . . . . . .  10
Using SXM Option Functions . . . . . . . . . . . . . . . . .   11
Playback
Playing a USB Device  . . . . . . . . . . . . . . . . . . . . . . .  12
Playing a BLUETOOTH Device. . . . . . . . . . . . . . . . .  12
Searching and Playing Tracks. . . . . . . . . . . . . . . . .  13
Other Settings During Playback. . . . . . . . . . . . . . .  13
Handsfree Calling
Receiving a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14
Available Operations During a Call  . . . . . . . . . . . .  15
Useful Functions
Apple CarPlay  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15
Android Auto . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15
Using Gesture Command . . . . . . . . . . . . . . . . . . . .  16
Settings
Basic Setting Operation  . . . . . . . . . . . . . . . . . . . . .  16
General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Sound Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
Visual Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
Additional Information
Updating the Firmware. . . . . . . . . . . . . . . . . . . . . .  18
Precautions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21
Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . . . .  23
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
Connection/Installation
Cautions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  28
Parts List for Installation  . . . . . . . . . . . . . . . . . . . .  28
Connection  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  29
Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   31
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Guide to Parts and Controls
The VOL (volume) + button has a tactile dot.
Display/touch panel
HOME
Open the HOME menu.
ATT (attenuate)
Press and hold for 1 second (less than 2 seconds) 
to attenuate the sound.
To cancel, press and hold again, or press VOL +.
VOL (volume) +/–
Receptor for the remote commander
/ (previous/next)
– Move to the previous/next item.
– Press and hold to fast-reverse/fast-forward.
OPTION
Press to open the OPTION screen (page 7).
VOICE
Press and hold to activate the voice command 
function for Apple CarPlay and Android Auto™.
Main unit
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The remote commander can be used to operate the 
audio controls. For menu operations, use the touch 
panel. 
Note
The white buttons in the illustration above are not 
supported.
OFF
Turn the source off.
MONITOR OFF
Turn off the monitor.
To turn back on, press again.
EQ (equalizer)
Select an equalizer curve.
Number buttons (0 – 9)
CLEAR
 (play/pause)
/ (previous/next)
/ (fast-reverse/fast-forward)
///
Functions differ depending on the selected 
source.
– Tuner: select a preset station or tune into a 
station automatically.
– SiriusXM: select a preset channel or move to 
the previous/next channel.
– USB: select a folder or move to the previous/
next file.
ENTER
Enter the selected item.
SRC (source)
Change the source. Each time you press this 
button, a selectable source is displayed in a 
popup on the current display.
MODE
Select the radio band.
Remove the insulation film before use.
RM-X170 remote commander
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Playback screen:
HOME screen:
OPTION screen:
Status indication
 (source option)
Open the source option menu. The available 
items differ depending on the source.
Application specific area
Display playback controls/indications or show 
the unit’s status. Displayed items differ 
depending on the source.
Clock (page 16)
 (return to the playback screen)
Switch from the HOME screen to the playback 
screen.
Sources and Settings select keys
Change the source or make various settings.
Sources select keys
Change the source.
 (EXTRA BASS)
Change the EXTRA BASS setting (page 17).
 (EQ10/Subwoofer)
Change the EQ10/Subwoofer setting (page 17).
 (monitor off)
Turn off the monitor. When the monitor is turned 
off, touch any part of the display to turn it back 
on.
Screen displays
Lights up when the sound is attenuated.
Indicates the signal strength status of 
the connected SiriusXM Connect Vehicle 
Tuner.
Lights up when the audio device is 
playable by enabling the A2DP 
(Advanced Audio Distribution Profile).
Lights up when handsfree calling is 
available by enabling the HFP (Handsfree 
Profile).
Indicates the signal strength status of 
the connected cellular phone.
Indicates the remaining battery status of 
the connected cellular phone.
Lights up when the Bluetooth® signal is 
on. Flashes when the connection is in 
progress.
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Performing Initial Settings
You need to perform initial settings before 
operating the unit for the first time, after replacing 
the car battery, or changing connections.
If the initial settings screen does not appear when 
you turn on the unit, perform the factory reset 
(page 17) to initialize the unit.
1Touch [Language], then set the display 
language.
2Touch [Demo], then touch and select [OFF] 
to disable the demonstration mode.
3Touch [Set Date/Time], then set the date 
and time.
4After setting the date and time, touch [OK].
The startup caution appears.
5Read through the startup caution, then if 
you accept all conditions, touch [OK].
The setting is complete.
This setting can be further configured in the setting 
menu (page 16).
Preparing a BLUETOOTH Device
You can enjoy music or perform handsfree calling 
depending on the BLUETOOTH compatible device 
such as smartphones, cellular phones, and audio 
devices (hereafter “BLUETOOTH device” if not 
otherwise specified). For details on connecting, 
refer to the operating instructions supplied with the 
device.
Before connecting the device, turn down the 
volume of this unit; otherwise, a loud sound may 
result.
When connecting a BLUETOOTH device for the first 
time, mutual registration (called “pairing”) is 
required. Pairing enables this unit and other devices 
to recognize each other.
1Place the BLUETOOTH device within 1 m 
(3 ft) of this unit.
2Press HOME, then touch [Settings].
3Touch [Bluetooth].
4Touch [Bluetooth Connection], then set the 
signal to [ON].
The BLUETOOTH signal is turned on and   lights 
up on the status bar of the unit.
5Touch [Pairing].
 flashes while the unit is in pairing standby 
mode.
6Perform pairing on the BLUETOOTH device 
so it detects this unit.
7Select [XAV-AX5000] shown in the display of 
the BLUETOOTH device.
If your model name does not appear, repeat 
from step 5.
8If passkey* input is required on the 
BLUETOOTH device, input [0000].
* Passkey may be called “passcode,” “PIN code,” “PIN 
number,” “password,” etc., depending on the 
BLUETOOTH device. 
When pairing is made,   stays lit.
9Select this unit on the BLUETOOTH device to 
establish the BLUETOOTH connection.
 or   lights up when the connection is made.
Notes
• The unit can only be connected with one BLUETOOTH 
device at a time.
• To disconnect the BLUETOOTH connection, turn the 
connection off from either the unit or the BLUETOOTH 
device.
Getting Started
Pairing and connecting with a 
BLUETOOTH device
[0000]
Input passkey
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To use a paired device, connection with this unit is 
required. Some paired devices will connect 
automatically.
1Press HOME, then touch [Settings].
2Touch [Bluetooth].
3Touch [Bluetooth Connection], then touch 
[ON].
Make sure that   lights up on the status bar of 
the unit.
4Activate the BLUETOOTH function on the 
BLUETOOTH device.
5Operate the BLUETOOTH device to connect 
to this unit.
 or   lights up on the status bar.
To connect the last-connected device from 
this unit
When the ignition is turned to on with the 
BLUETOOTH signal activated, this unit searches for 
the last-connected BLUETOOTH device, and 
connection is made automatically.
Note
While streaming BLUETOOTH audio, you cannot connect 
from this unit to the cellular phone. Connect from the 
cellular phone to this unit instead.
To install the microphone
For details, see “Installing the microphone” 
(page 30).
Connecting Rear View Camera
By connecting the optional rear view camera to the 
CAMERA IN terminal, you can display the picture 
from the rear view camera. For details, see 
“Connection/Installation” (page 28).
To display the picture from the rear view 
camera
Press HOME, touch [Camera].
Listening to the Radio
To listen to the radio, press HOME then touch 
[Tuner].
Reception controls/indications
Current band
Change the band (FM or AM).
Current frequency, program service name*, 
RDS (Radio Data System) indication*
* During RDS reception.
 (tuner option)
Open the tuner option menu.
SEEK-/SEEK+
Tune in automatically.
/
Tune in manually.
Touch and hold to continuously skip 
frequencies.
Preset numbers
Select a preset station. Swipe right/left to show 
the other preset stations.
Touch and hold to store the current frequency in 
that preset.
1Select the desired band (FM or AM).
2Perform tuning.
To tune automatically
Touch SEEK-/SEEK+.
Scanning stops when the unit receives a station.
To tune manually
Touch and hold  /  to locate the approximate 
frequency, then touch  /  repeatedly to fine 
adjust to the desired frequency.
Connecting with a paired BLUETOOTH 
device Listening to the Radio
Tuning
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1While receiving the station that you want to 
store, press and hold the desired preset 
number.
1Select the band, then touch the desired 
preset number.
Using Tuner Option Functions
The following functions are available by touching 
.
BTM
Stores stations in order of frequency on the 
preset numbers. 18 stations can be stored for FM 
and 12 stations for AM as preset stations.
Local
Select [ON] to tune only to stations with strong 
signals. To tune normally, select [OFF].
PTY*
Select a program type from the PTY list to search 
for a station broadcasting the selected program 
type.
* Only available during FM reception.
Listening to the SiriusXM Radio 
To listen to the SiriusXM radio, press HOME then 
touch [SXM].
Only SiriusXM brings you more of what you love to 
listen to, all in one place. Get over 140 channels, 
including commercial-free music plus the best 
sports, news, talk, comedy and entertainment. 
Welcome to the world of satellite radio. A SiriusXM 
Connect Vehicle Tuner and Subscription are 
required. For more information, visit 
www.siriusxm.com
After installing your SiriusXM Connect Vehicle Tuner 
and antenna (aerial), press HOME, then touch 
[SXM]. You should be able to hear the SiriusXM 
preview channel on Channel 1. After verifying that 
you can hear the preview channel, select Channel 0 
to find the Radio ID of your tuner. In addition, the 
Radio ID is located on the bottom of the SiriusXM 
Connect Vehicle Tuner and its packaging. You will 
need this number to activate your subscription. 
Write the number down for reference.
To display the SiriusXM Radio ID
1Press HOME, then touch [SXM].
2Touch  , then select [Channel Direct Select].
3Input [000], then touch [OK].
In the USA, you can activate online or by calling 
SiriusXM Listener Care:
• Online: Visit www.siriusxm.com/activatenow
• Phone: Call 1-866-635-2349
In Canada, you can activate online or by calling 
SiriusXM Listener Care:
• Online: Visit www.siriusxm.ca/activatexm
• Phone: Call 1-877-438-9677
As part of the activation process, the SiriusXM 
satellites will send an activation message to your 
tuner. When your radio detects that the tuner has 
received the activation message, your radio will 
display: [Subscription Updated. Press Enter to 
Continue.]. Once subscribed, you can tune to 
channels in your subscription plan.
Notes
• The activation process usually takes 10 to 15 minutes, but 
may take up to an hour.
• Your radio will need to be turned on and receiving the 
SiriusXM signal to receive the activation message.
Storing manually
Receiving stored stations
Activating your SiriusXM Subscription
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Reception controls/indications
 (list)
Open the channel list or category list.
CH- (previous channel) /CH+ (next channel)
Select the channel.
Channel number, channel name, artist name, 
song title
 (information)
Switch the channel information.
 (SXM option)
Open the SXM option menu.
Preset numbers
Select a preset channel. Swipe right/left to show 
the other preset channels. Touch and hold to 
store the current channel in that preset.
Channel number, channel name, category 
name, content information
To tune the channel from the channel list or 
category list
1Touch .
2Touch [Channel List].
Alternatively, touch [Category List], then touch the 
desired category item.
The channel list appears.
3Touch the desired channel.
To store channels
1While receiving the channel that you want to store, 
touch and hold a number key (1 to 6).
To receive the stored channel, touch a number key 
(1 to 6).
To set a parental control
The parental control feature allows you to limit 
access to SiriusXM channels with mature content. 
When enabled, the parental control feature requires 
you to enter a passcode to tune to the locked 
channels. Information on setting up the passcode 
and locking channels can be found below.
1Touch  , then touch [Parental Control].
The passcode input display appears.
2Enter your 4-digit passcode by touching the 
number keys, then touch [OK].
The passcode confirmation display appears.
3Enter the 4-digit passcode again, then touch [OK].
The parental control is applied, and the channels are 
locked.
To unlock the channels/To lock the channels 
again
1Touch  , then touch [Parental Control].
The passcode input display appears.
2Enter your 4-digit passcode by touching the 
number keys, then touch [OK].
To change the passcode
1Touch  , touch [Pass Code Change], then enter 
your current passcode.
2Enter your new passcode.
Using SXM Option Functions
The following functions are available by touching 
.
Channel Direct Select
Tune the desired channel by inputting its 
channel number directly. Use the number 
buttons (0 – 9) and press ENTER on the remote 
commander.
Parental Control
Set the parental lock to on or off, and edit the 
passcode.
Pass Code Change
Change the passcode for the Parental Control 
feature.
Tuning channels for SiriusXM
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Playing a USB Device
MSC (Mass Storage Class) type USB devices*1 
compliant with the USB standard can be used. 
Also, MTP (Media Transfer Protocol) type USB 
devices*1*2 can be used only when connected to 
the USB2 port.
*1 e.g., a USB flash drive, digital media player, Android 
phone
*2 Some digital media players or Android phones may 
require setting to MTP mode.
Notes
• For details on the compatibility of your USB device, visit 
the support site on the back cover.
• For details on the supported file formats, see “Supported 
formats for USB playback” (page 19).
1Turn down the volume on the unit.
2Connect the USB device to the USB port.
3Press HOME, then touch [USB].
Playback starts.
To remove the device
Turn the unit off or turn the ignition switch to the 
ACC off position, then remove the USB device.
When connecting the USB devices, select the USB1 
port or the USB2 port according to the features to 
use.
: Available, –: Not supported
Playing a BLUETOOTH Device
You can play contents on a connected device that 
supports BLUETOOTH A2DP (Advanced Audio 
Distribution Profile).
1Make a BLUETOOTH connection with the 
audio device (page 9).
2Press HOME, then touch [BT Audio].
3Operate the audio device to start playback.
Notes
• Depending on the audio device, information such as title, 
track number/time, and playback status may not be 
displayed on this unit.
• Even if the source is changed on this unit, playback of the 
audio device does not stop.
To match the volume level of the BLUETOOTH 
device to other sources
You can reduce the volume level differences 
between this unit and the BLUETOOTH device:
During playback, touch  , then set [Input Level] 
between –8 and +8.
Playback
USB1 port and USB2 port
Supported features USB1 USB2
Apple CarPlay –
Android Auto –
File system
FAT12 
FAT16 
FAT32 
exFAT –
Playable audio 
format
MP3 
WMA 
FLAC 
PCM –
AAC –
Playable video 
format
MPEG-4 –
WMV –
MKV –
Xvid –
USB connection  
mode 
MSC 
MTP – 
Track list display –
Supported features USB1 USB2
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Searching and Playing Tracks
1During playback, touch   (repeat) or   
(shuffle) repeatedly until the desired play 
mode appears.
Playback in the selected play mode may take 
time to start.
Available play modes differ depending on the 
selected sound source and connected device.
The track list is not available for the device 
connected to the USB2 port.
1During USB playback, touch  .
The list screen from the currently played item 
appears.
Furthermore, touch   (audio) or   (video) to 
list up by file type.
2Touch the desired item.
Playback starts.
Other Settings During Playback
Further settings are available in each source by 
touching  . The available items differ depending 
on the source.
Picture EQ
Adjusts the picture quality according to your 
taste: [Dynamic], [Standard], [Theater], [Custom].
(Available only when the parking brake is applied 
and USB video is selected).
Aspect
Selects an aspect ratio for the screen of the unit.
(Available only when the parking brake is applied 
and USB video is selected).
Normal
Displays a 4:3 picture in its original size, with side 
bars to fill the 16:9 screen.
Zoom
Displays a 16:9 picture that has been converted 
into 4:3 letter box format.
Full
Displays a 16:9 picture in its original size.
Captions
Enlarges the picture horizontally, while fitting 
captions in the screen.
Repeat play and shuffle play
Searching for a file from the list screen
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To use a cellular phone, connect it with this unit. For 
details, see “Preparing a BLUETOOTH Device” 
(page 8).
Note
The handsfree calling functions explained below are 
available only when the Apple CarPlay or Android Auto 
function is deactivated. When the Apple CarPlay or Android 
Auto function is activated, use the handsfree calling 
functions on its application.
Receiving a Call
1Touch   when a call is received.
The phone call starts.
Note
The ringtone and talker’s voice are output only from the 
front speakers.
To reject/end a call
Touch .
Making a Call
1Press HOME, then touch [Phone].
2Touch one of the call icons on the 
BLUETOOTH phone display.
 (call history)*
Select a contact from the call history list. The 
unit stores the last 20 calls.
 (redial)
Make a call automatically to the last contact 
you made.
 (phonebook)*
Select a contact from the name list/number 
list in the phonebook. To search for the 
desired contact in alphabetical order from 
the name list, touch  .
 (phone number input)
Enter the phone number.
Preset phone number list
Select the stored contact.
To store the contact, see “Presetting phone 
numbers” (page 14).
* The cellular phone needs to support PBAP (Phone 
Book Access Profile).
3Touch .
The phone call starts.
You can store up to 6 contacts in the preset list.
1In the phone screen, select a phone number 
that you want to store in the preset dial 
from the phonebook.
The confirmation display appears.
2Touch [Add to Preset].
3Select the preset phone number list where 
the phone number is stored.
The contact is stored in the preset phone 
number list.
Handsfree Calling
Presetting phone numbers
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Available Operations During a 
Call
To adjust the ringtone volume
Press VOL +/– while receiving a call.
To adjust the talker’s voice volume
Press VOL +/– during a call.
To adjust the volume for the other party (Mic 
gain adjustment)
During a handsfree call, touch  , then set [MIC 
Gain] to [High], [Middle], or [Low].
To reduce echo and noise (Echo/noise 
canceler mode)
During a call, touch  , then set [Speech Quality] to 
[Mode 1] or [Mode 2].
To switch between handsfree mode and 
handheld mode
During a call, touch   to switch the 
phone call audio between the unit and cellular 
phone.
Note
Depending on the cellular phone, this operation may not be 
available.
To answer an incoming call automatically
Touch  , then set [Auto Answer] to [ON].
Apple CarPlay
Apple CarPlay lets you use your iPhone in the car in 
a way that allows you to stay focused on the road.
(Available only when your iPhone is connected to 
the USB1 port.)
Notes on using Apple CarPlay
• iPhone with iOS 7.1 or later is required. Update to 
the latest iOS version before use.
• Apple CarPlay can be used on iPhone 5 or later.
• For details on compatible models, refer to the 
compatibility list on the support site on the back 
cover.
• For details about Apple CarPlay, refer to the 
manual supplied with your iPhone, or visit the 
website of Apple CarPlay.
• Since the GPS on your iPhone is used, place your 
iPhone where it can easily receive a GPS signal.
1Connect your iPhone to the USB1 port.
To connect an iPhone, use the USB connection 
cable for iPod (not supplied).
2Press HOME, then touch the Apple CarPlay 
icon.
Your iPhone’s display appears on the display of 
the unit. Touch and control the applications.
Android Auto
Android Auto extends the Android platform into the 
car in a way that’s purpose-built for driving.
(Available only when your Android phone is 
connected to the USB1 port.)
Notes on using Android Auto
• Android phone with Android 5.0 or higher is 
required. Update to the latest OS version before 
use.
• Your Android phone needs to support Android 
Auto. For details on compatible models, refer to 
the compatibility list on the support site on the 
back cover.
• Download the Android Auto app on Google 
Play™.
• For details about Android Auto, refer to the 
manual supplied with your Android phone, or visit 
the website of Android Auto.
• Since the GPS on your Android phone is used, 
place your Android phone where it can easily 
receive a GPS signal.
• Android Auto may not be available in your country 
or region.
Useful Functions
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1Connect your Android phone to the USB1 
port.
To connect an Android phone, use an 
appropriate connection cable (not supplied).
2Press HOME, then touch the Android Auto 
icon.
The Android Auto interface will be displayed full-
screen on the display of the unit. Touch and 
control the applications.
Using Gesture Command
You can perform frequently-used operations by 
swiping your finger on the reception/playback 
display.
Note
The gesture commands explained below are not available 
on the screens of Apple CarPlay and Android Auto.
Basic Setting Operation
You can set items in the following setup categories:
General Settings, Sound Settings, 
Visual Settings, Bluetooth
1Press HOME, then touch [Settings].
2Touch one of the setup category.
The items that can be set differ depending on 
the source and settings.
3Move the scrollbar up and down to select 
the desired item.
To return to the previous display
Touch .
To switch to the playback screen
Touch .
General Settings
Language
Selects the display language: [English], 
[Español], [Français], [Deutsch], [Italiano], 
[Português], [Русский], [ ], [ ], [ ], 
[], [].
Demo
Activates the demonstration: [OFF], [ON].
Date/Time
Date Format
Selects the format: [DD/MM/YY], [MM/DD/YY], 
[YY/MM/DD].
Time Format
Selects the format: [12-hour], [24-hour].
Set Date/Time
Sets the date and clock time manually.
Beep
Activates the operation sound: [OFF], [ON].
Camera Input
Selects the image from the rear view camera: 
[OFF], [Normal], [Reverse] (mirror image).
[Guide Line Adjust] adjusts the length and/or 
position of the marker lines on the picture from 
the rear view camera by touching the arrow 
marks.
Do this To
Swipe left to right
Radio reception: 
seek forward stations.
(The same as pressing and 
holding .)
SiriusXM reception: 
tune the next channel 
(channel +).
Video/audio playback: 
skip forward a file/track.
(The same as .)
Swipe right to left
Radio reception: 
seek backward stations.
(The same as pressing and 
holding .)
SiriusXM reception: 
tune the previous channel 
(channel –).
Video/audio playback: 
skip backward a file/track.
(The same as .)
Swipe upwards
Radio reception: 
receive stored stations (go 
forward).
SiriusXM reception: 
tune the next preset (preset +).
Swipe downwards
Radio reception: 
receive stored stations (go 
backward).
SiriusXM reception: 
tune the previous preset 
(preset –).
Settings
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Steering Control
Selects the input mode for the connected remote 
control. To prevent a malfunction, be sure to 
match the input mode with the connected 
remote control before use.
Custom
Input mode for the steering wheel remote 
control (follow the procedures of [ ] to register 
functions on the connected remote control).
Preset
Input mode for the wired remote control 
excluding the steering wheel remote control.
The steering button panel appears.
Press and hold the button you want to assign 
to the steering wheel.
The button on the panel lights up (standby).
Press and hold the button on the steering 
wheel you want to assign the function to.
The button on the panel will change the color 
(highlighted or encircled by an orange line).
To register other functions, repeat steps  
and .
(Available only when [Steering Control] is set to 
[Custom].)
Notes
• While making settings, the connected remote control 
cannot be used even though some functions have 
already been registered. Use the buttons on the unit.
• If an error occurs while registering, all the registered 
information is cleared. Restart registration from the 
beginning.
• This function may not be available on some vehicles. 
For details on the compatibility of your vehicle, visit the 
support site on the back cover.
Clock Time
Sets the clock time by the RDS data: [OFF], [ON].
SXM Reset
Initializes the SiriusXM Connect Vehicle Tuner 
settings (preset channels/parental lock): [Reset], 
[Cancel].
Factory Reset
Initializes all the settings to the factory settings.
Firmware Version
Updates and confirms the firmware version.
Open Source Licenses
Displays the software licenses.
Sound Settings
EXTRA BASS
Reinforces bass sound in synchronization with 
the volume level: [OFF], [1], [2].
EQ10/Subwoofer
Selects an equalizer curve and adjusts the 
subwoofer level.
EQ10
Selects the equalizer curve: [OFF], [R&B], [Rock], 
[Pop], [Dance], [Hip-Hop], [Electronica], [Jazz], 
[Soul], [Country], [Custom].
[Custom] adjusts the equalizer curve: –6 to +6.
Subwoofer
Adjusts the volume level of the subwoofer: 
[OFF], –6 to +6.
Balance/Fader
Adjusts the balance/fader level.
Balance
Adjusts the sound balance between the left and 
right speakers: [L15] to [R15].
Fader
Adjusts the sound balance between the front 
and rear speakers: [Front 15] to [Rear 15].
Crossover
Adjusts the cut-off frequency and subwoofer 
phase.
High Pass Filter
Selects the cut-off frequency of the front/rear 
speakers: [50Hz], [60Hz], [80Hz], [100Hz], 
[120Hz], [OFF].
Low Pass Filter
Selects the cut-off frequency of the subwoofer: 
[50Hz], [60Hz], [80Hz], [100Hz], [120Hz].
Subwoofer Phase
Selects the subwoofer phase: [Normal], 
[Reverse].
DSO (Dynamic Stage Organizer)
Enhances audio output: [OFF], [Low], [Middle], 
[High].
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Visual Settings
Wallpaper
Changes the wallpaper: [Preset1] to [Preset5].
Dimmer
Dims the display: [OFF], [Auto], [ON].
([Auto] is available only when the illumination 
control lead is connected and works when the 
head light is turned on.)
[ ] adjusts the brightness level when the 
dimmer is activated: –5 to +5.
USB video framerate
Selects the video frame rate on the unit’s display: 
[60fps], [50fps].
Bluetooth
Bluetooth Connection
Activates the BLUETOOTH signal: [OFF], [ON], 
[Pairing] (enters into pairing standby mode).
Bluetooth Device Info
Displays the information of the device connected 
to the unit.
(Available only when [Bluetooth Connection] is 
set to [ON] and a BLUETOOTH device is 
connected to the unit.)
Bluetooth Reset
Initializes all BLUETOOTH-related settings such as 
pairing information, call history, history of 
connected BLUETOOTH devices, etc.
Updating the Firmware
To update the firmware, visit the support site on the 
back cover, then follow the online instructions.
Updating the firmware takes a few minutes to 
complete. During the update, do not turn the 
ignition to the OFF position.
Precautions
• Cool off the unit beforehand if your car has been 
parked in direct sunlight.
• Power antenna (aerial) extends automatically.
• When you transfer ownership or dispose of your 
car with the unit installed, initialize all the settings 
to the factory settings by performing the factory 
reset (page 17).
To maintain high sound quality
Do not splash liquid onto the unit.
Notes on safety
• Comply with your local traffic rules, laws, and 
regulations.
• While driving
– Do not watch or operate the unit, as it may lead 
to distraction and cause an accident. Park your 
car in a safe place to watch or operate the unit.
– Do not use the setup feature or any other 
function which could divert your attention from 
the road.
– When backing up your car, be sure to look back 
and watch the surroundings carefully for your 
safety even if the rear view camera is connected. 
Do not depend on the rear view camera 
exclusively.
• While operating
– Do not insert your hands, fingers, or foreign 
objects into the unit as it may cause injury or 
damage to the unit.
– Keep small articles out of the reach of children.
– Be sure to fasten seatbelts to avoid injury in the 
event of sudden movement of the car.
Additional Information
Preventing an accident
Pictures appear only after you park the car and 
set the parking brake.
If the car starts moving during video playback, 
the following caution is displayed and you 
cannot watch the video.
[Video blocked for your safety.]
Do not operate the unit or watch the monitor 
while driving.
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Notes on LCD panel
• Do not get the LCD panel wet or expose it to 
liquids. This may cause a malfunction.
• Do not press down hard on the LCD panel as doing 
so can distort the picture or cause a malfunction 
(i.e., the picture may become unclear or the LCD 
panel may be damaged).
• Do not touch the panel with objects other than 
with your finger as it may damage or break the 
LCD panel.
• Clean the LCD panel with a dry soft cloth. Do not 
use solvents such as benzine, thinner, 
commercially available cleaners, or antistatic 
spray.
• Do not use the unit outside the temperature range 
0 ºC – 40 ºC (32 ºF – 104 ºF).
• If your car was parked in a cold or hot place, the 
picture may not be clear. However, the monitor is 
not damaged and the picture will become clear 
after the temperature in your car becomes normal.
• Some stationary blue, red, or green dots may 
appear on the monitor. These are called “bright 
spots” and can happen with any LCD. The LCD 
panel is precision-manufactured with more than 
99.99% of its segments functional. However, it is 
possible that a small percentage (typically 0.01%) 
of the segments may not light up properly. This 
will not, however, interfere with your viewing.
Notes on the touch panel
• This unit uses a capacitive touch panel. Touch the 
panel directly with your fingertip. 
• Multi touch operation is not supported on this 
unit.
• Do not touch the panel with sharp objects such as 
a needle, pen, or fingernail. The operation with a 
stylus is not supported on this unit.
• Touching the panel with gloved fingers may cause 
misoperation such as the unit does not respond.
• Do not let any objects contact on the touch panel. 
If the panel is touched by objects other than your 
fingertip, the unit may not respond correctly.
• Keep other electrical devices away from the touch 
panel of the unit. This may cause malfunction of 
the touch panel.
• If there are water droplets on the touch panel, or if 
you touch the panel with wet fingertips, the touch 
panel may not react correctly.
USB1 port:
WMA (.wma)*1*2
Bit rate: 48 kbps – 192 kbps (Supports variable bit 
rate (VBR))*3
Sampling frequency*4: 44.1 kHz
MP3 (.mp3)*1*2
Bit rate: 48 kbps – 320 kbps (Supports variable 
bit rate (VBR))*3
Sampling frequency*4: 32 kHz, 44.1 kHz, 48 kHz
AAC (.m4a)*1*2
Bit rate: 40 kbps – 320 kbps (Supports variable 
bit rate (VBR))*3
Sampling frequency*4: 8 kHz – 48 kHz
Bit per sample (Quantization bit): 16 bits
FLAC (.flac)*1*6
Sampling frequency*4: 8 kHz – 96 kHz
Bit per sample (Quantization bit): 16 bits
WAV (.wav)*1
Sampling frequency*4: 8 kHz – 48 kHz
Bit per sample (Quantization bit): 16 bits, 24 bits
Xvid (.avi)
Video codec: MPEG-4 Advanced Simple Profile
Audio codec: MP3 (MPEG-1 Layer3)
Bit rate: Max. 4 Mbps
Frame rate: Max. 30 fps (30p/60i)
Resolution: Max. 720 × 576*5
MPEG-4 (.mp4)
Video codec: MPEG-4 Advanced Simple Profile, 
AVC Baseline Profile
Audio codec: AAC
Bit rate: Max. 4 Mbps
Frame rate: Max. 30 fps (30p/60i)
Resolution: Max. 720 × 576*5
WMV (.wmv, .avi)*1
Video codec: WMV3, WVC1
Audio codec: MP3, WMA
Bit rate: Max. 6 Mbps
Frame rate: Max. 30 fps
Resolution: Max. 720 × 480*5
MKV (.mkv)
Video codec: MPEG-4 Advanced Simple Profile, 
AVC Baseline Profile
Audio codec: MP3, AAC
Bit rate: Max. 5 Mbps
Frame rate: Max. 30 fps
Resolution: Max. 720 × 576*5
USB2 port:
MP3 (.mp3)*1*2
Bit rate: 48 kbps – 320 kbps (Supports variable 
bit rate (VBR))*3
Sampling frequency*4: 32 kHz, 44.1 kHz, 48 kHz
FLAC (.flac)*1
Sampling frequency*4: 8 kHz – 96 kHz
Bit per sample (Quantization bit): 8 bits, 12 bits, 
16 bits, 20 bits, 24 bits
WAV (.wav)*1
Sampling frequency*4: 8 kHz – 48 kHz
Bit per sample (Quantization bit): 16 bits, 24 bits
Supported formats for USB playback
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*1 Copyright-protected files and multi-channel audio files 
cannot be played back.
*2 DRM (Digital Rights Management) files cannot be played 
back.
*3 Non-standard bit rates or non-guaranteed bit rates are 
included depending on the sampling frequency.
*4 Sampling frequency may not correspond to all encoders.
*5 These numbers indicate the maximum resolution of 
playable video and do not indicate the player’s display 
resolution. The display resolution is 800 × 480.
*6 Displaying the tag information is not supported.
Note
Some files may not be played back even though their file 
formats are supported by the unit.
• For details on compatible iPhone models, visit the 
support site on the back cover.
• “Made for iPhone” means that an electronic 
accessory has been designed to connect 
specifically to iPhone, and has been certified by 
the developer to meet Apple performance 
standards. Apple is not responsible for the 
operation of this device or its compliance with 
safety and regulatory standards. Please note that 
the use of this accessory with iPhone may affect 
wireless performance.
This product contains software that Sony uses 
under a licensing agreement with the owner of its 
copyright. We are obligated to announce the 
contents of the agreement to customers under 
requirement by the owner of copyright for the 
software.
For details on software licenses, see page 17.
Notice on GNU GPL/LGPL applied 
software
This product contains software that is subject to the 
following GNU General Public License (hereinafter 
referred to as “GPL”) or GNU Lesser General Public 
License (hereinafter referred to as “LGPL”). These 
establish that customers have the right to acquire, 
modify, and redistribute the source code of said 
software in accordance with the terms of the GPL or 
LGPL displayed on this unit.
The source code for the above-listed software is 
available on the Web.
To download, please access the following URL then 
select the model name “XAV-AX5000.”
URL: http://www.sony.net/Products/Linux/
Please note that Sony cannot answer or respond to 
any inquiries regarding the content of the source 
code.
If you have any questions or problems concerning 
your unit that are not covered in this Operating 
Instructions, consult your nearest Sony dealer.
Maintenance
Replacing the lithium battery of the remote 
commander
Under normal conditions, the battery will last 
approximately 1 year. (The service life may be 
shorter depending on the conditions of use.)
When the battery becomes weak, the range of the 
remote commander becomes shorter.
CAUTION
Danger of explosion if battery is incorrectly 
replaced. Replace only with the same or equivalent 
type.
Notes on the lithium battery
• Keep the lithium battery out of the reach of children. 
Should the battery be swallowed, immediately consult a 
doctor.
• Wipe the battery with a dry cloth to ensure good contact.
• Be sure to observe the correct polarity when installing the 
battery.
• Do not hold the battery with metallic tweezers, otherwise 
a short-circuit may occur.
About iPhone
Notice on license
+ side up
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Specifications
FOR THE CUSTOMERS IN THE USA. NOT 
APPLICABLE IN CANADA, INCLUDING IN THE 
PROVINCE OF QUEBEC.
POUR LES CLIENTS AUX ÉTATS-UNIS. NON 
APPLICABLE AU CANADA, Y COMPRIS LA 
PROVINCE DE QUÉBEC.
AUDIO POWER SPECIFICATIONS
CTA2006 Standard
Power Output: 20 Watts RMS × 4 at 
4 Ohms < 1% THD+N
SN Ratio: 80 dBA (reference: 1 Watt into 
4 Ohms)
Monitor section
Display type: Wide LCD color monitor
Dimensions: 6.95 in
System: TFT active matrix
Number of pixels: 
1,152,000 pixels (800 × 3 (RGB) × 480)
Color system:
PAL/NTSC/SECAM/PAL-M automatic select for 
CAMERA IN terminal
Tuner section
FM
Tuning range: 87.5 MHz – 107.9 MHz
Antenna (aerial) terminal: 
External antenna (aerial) connector
Usable sensitivity: 10 dBf
Selectivity: 70 dB at 400 kHz
Signal-to-noise ratio: 70 dB (mono)
Separation at 1 kHz: 30 dB
Frequency response: 20 Hz – 15,000 Hz
AM
Tuning range: 530 kHz – 1,710 kHz
Antenna (aerial) terminal: 
External antenna (aerial) connector
Sensitivity: 44 μV
USB player section
Interface: 
USB1 port: USB (Hi-speed)
USB2 port: USB (Full-speed)
Maximum current: 
USB1 port: 1.5 A
USB2 port: 500 mA
Wireless communication
Communication System: 
BLUETOOTH Standard version 3.0
Output: 
BLUETOOTH Standard Power Class 2 
(Max. +4 dBm)
Maximum communication range*1: 
Line of sight approx. 10 m (33 ft)
Frequency band: 
2.4 GHz band (2.4000 GHz – 2.4835 GHz)
Modulation method: FHSS
Compatible BLUETOOTH Profiles*2:
A2DP (Advanced Audio Distribution Profile) 1.3
AVRCP (Audio Video Remote Control Profile) 1.3
HFP (Handsfree Profile) 1.6
PBAP (Phone Book Access Profile) 1.1
Corresponding codec: SBC (.sbc), AAC (.m4a)
*1 The actual range will vary depending on factors such as 
obstacles between devices, magnetic fields around a 
microwave oven, static electricity, reception sensitivity, 
antenna (aerial)’s performance, operating system, 
software application, etc.
*2 BLUETOOTH standard profiles indicate the purpose of 
BLUETOOTH communication between devices.
Power amplifier section
Outputs: Speaker outputs
Speaker impedance: 4 Ω – 8 Ω
Maximum power output: 55 W × 4 (at 4 Ω)
General
Outputs: 
Audio output terminals (FRONT, REAR, SUB)
Power antenna (aerial)/Power amplifier control 
terminal (REM OUT)
Inputs: 
SiriusXM input terminal
Illumination control terminal
Remote controller input terminal
Antenna (aerial) input terminal
Microphone input terminal
Parking brake control terminal
Reverse input terminal
Camera input terminal
USB ports (USB1, USB2)
External input terminal
Power requirements: 12 V DC car battery 
(negative ground (earth))
Rated current consumption: 10 A
Dimensions: Approx. 178 mm × 100 mm × 139 mm 
(7 1/8 in × 4 in × 5 1/2 in) (w/h/d)
Mounting dimensions: 
Approx. 182 mm × 111 mm × 120 mm 
(7 1/4 in × 4 3/8 in × 4 3/4 in) (w/h/d)
Mass: Approx. 00 kg (00 lb 00 oz)
Package contents: 
Main unit (1)
Parts for installation and connections (1 set)
Remote Commander (1): RM-X170
Microphone (1)
Optional accessories/equipment:
SiriusXM Connect Vehicle Tuner: SXV100, 
SXV200, SXV300
Cable for steering wheel remote input: RC-SR1
Navigation Module: XA-NV400
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Your dealer may not handle some of the above 
listed accessories. Please ask the dealer for detailed 
information.
Design and specifications are subject to change 
without notice.
SiriusXM Connect Vehicle Tuner and Subscription 
sold separately.
www.siriusxm.com
Sirius, XM and all related marks and logos are 
trademarks of Sirius XM Radio Inc. All rights 
reserved.
MPEG Layer-3 audio coding technology and patents 
licensed from Fraunhofer IIS and Thomson.
The Bluetooth® word mark and logos are registered 
trademarks owned by the Bluetooth SIG, Inc. and 
any use of such marks by Sony Corporation is under 
license. Other trademarks and trade names are 
those of their respective owners.
Windows Media is either a registered trademark or 
trademark of Microsoft Corporation in the United 
States and/or other countries.
This product is protected by certain intellectual 
property rights of Microsoft Corporation. Use or 
distribution of such technology outside of this 
product is prohibited without a license from 
Microsoft or an authorized Microsoft subsidiary.
Apple and iPhone are trademarks of Apple Inc., 
registered in the U.S. and other countries.
Apple CarPlay is a trademark of Apple Inc.
iOS is a trademark or registered trademark of Cisco 
in the U.S. and other countries and is used under 
license.
Android, Android Auto, Google and Google Play are 
trademarks of Google Inc.
This product uses font data which is licensed to 
Sony owned by Monotype Imaging Inc.
Such font data shall be used solely in connection 
with this product.
THIS PRODUCT IS LICENSED UNDER THE MPEG-4 
VISUAL PATENT PORTFOLIO LICENSE FOR THE 
PERSONAL AND NON-COMMERCIAL USE OF A 
CONSUMER FOR DECODING VIDEO IN COMPLIANCE 
WITH THE MPEG-4 VISUAL STANDARD (“MPEG-4 
VIDEO”) THAT WAS ENCODED BY A CONSUMER 
ENGAGED IN A PERSONAL AND NONCOMMERCIAL 
ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO 
PROVIDER LICENSED BY MPEG LA TO PROVIDE 
MPEG-4 VIDEO.
NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR 
ANY OTHER USE.
ADDITIONAL INFORMATION INCLUDING THAT 
RELATING TO PROMOTIONAL, INTERNAL AND 
COMMERCIAL USES AND LICENSING MAY BE 
OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT 
PORTFOLIO LICENSE FOR THE PERSONAL AND NON-
COMMERCIAL USE OF A CONSUMER TO
(i)ENCODE VIDEO IN COMPLIANCE WITH THE AVC 
STANDARD (“AVC VIDEO”)
AND/OR
(ii)DECODE AVC VIDEO THAT WAS ENCODED BY A 
CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS 
OBTAINED FROM A VIDEO PROVIDER LICENSED TO 
PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR 
SHALL BE IMPLIED FOR ANY OTHER USE. 
ADDITIONAL INFORMATION MAY BE OBTAINED 
FROM MPEG LA, L.L.C. SEE 
HTTP://WWW.MPEGLA.COM
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT 
PORTFOLIO LICENSE AND VC-1 PATENT PORTFOLIO 
LICENSE FOR THE PERSONAL AND NON-
COMMERCIAL USE OF A CONSUMER TO DECODE 
VIDEO IN COMPLIANCE WITH THE AVC STANDARD 
(“AVC VIDEO”) AND/OR THE VC-1 STANDARD (“VC-1 
VIDEO”) THAT WAS ENCODED BY A CONSUMER 
ENGAGED IN A PERSONAL AND NONCOMMERCIAL 
ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO 
PROVIDER LICENSED TO PROVIDE AVC VIDEO AND/
OR VC-1 VIDEO. NO LICENSE IS GRANTED OR SHALL 
BE IMPLIED FOR ANY OTHER USE. ADDITIONAL 
INFORMATION MAY BE OBTAINED FROM MPEG LA, 
L.L.C. SEE HTTP://WWW.MPEGLA.COM
All other trademarks are trademarks of their 
respective owners.
Copyrights
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Troubleshooting
The following checklist will help you remedy 
problems you may encounter with your unit.
Before going through the checklist below, check 
the connection and operating procedures.
For details on using the fuse and removing the unit 
from the dashboard, see “Connection/Installation” 
(page 28).
If the problem is not solved, visit the support site on 
the back cover.
General
No power is being supplied to the unit.
Check the fuse.
The connection is not correct.
– Connect the yellow and red power supply 
leads.
There is no beep sound.
An optional power amplifier is connected and 
you are not using the built-in amplifier.
The contents of the memory have been erased.
The power supply lead or battery has been 
disconnected or it is not connected properly.
The fuse has blown.
The unit makes noise when the position of the 
ignition is switched.
The leads are not matched correctly with the car’s 
accessory power connector.
The display disappears from/does not appear on 
the monitor.
The dimmer is set to [ON] (page 18).
The monitor off function is activated (page 6, 7).
– Touch anywhere on the display to turn the 
display back on.
Menu items cannot be selected.
Unavailable menu items are displayed in gray.
Touch panel operation
The touch panel does not react to your touch 
correctly.
Touch one part of the touch panel at a time. If 
two or more parts are touched simultaneously, 
the touch panel will not react correctly.
Touch the pressure sensitive panel firmly.
The touch panel does not react when touching 
with wet fingertips or when water droplets are on 
the touch panel.
Multi touch does not be recognized.
Multi touch operation is not supported on this 
unit.
Radio reception
The stations cannot be received.
The sound is hampered by noise.
The connection is not correct.
– Connect the REM OUT lead (blue/white striped) 
or accessory power supply lead (red) to the 
power supply lead of a car’s antenna (aerial) 
booster (only when your car has built-in radio 
antenna (aerial) in the rear/side glass).
– Check the connection of the car antenna 
(aerial).
– If the auto antenna (aerial) will not extend, 
check the connection of the power antenna 
(aerial) control lead.
Preset tuning is not possible.
The broadcast signal is too weak.
RDS
PTY displays [PTY not found.].
The current station is not a RDS station.
RDS data has not been received.
The station does not specify the program type.
Picture
There is no picture/picture noise occurs.
A connection has not been made correctly.
Check the connection between this unit and 
other equipment and set the input selector of the 
equipment to the source corresponding to this 
unit.
Installation is not correct.
– Install the unit at an angle of less than 45° in a 
sturdy part of the car.
The parking cord (light green) is not connected to 
the parking brake switch cord, or the parking 
brake is not applied.
The picture does not fit in the screen.
The aspect ratio is fixed on the playback source.
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Sound
There is no sound/sound skips/sound cracks.
A connection has not been made correctly.
Check the connection between this unit and the 
connected equipment and set the input selector 
of the equipment to the source corresponding to 
this unit.
Installation is not correct.
– Install the unit at an angle of less than 45° in a 
sturdy part of the car.
The unit is in pause/reverse/fast-forward mode.
The settings for the outputs are not made 
correctly.
The volume is too low.
The ATT function is activated.
The format is not supported.
– Check if the format is supported by this unit 
(page 19).
Sound is noisy.
Keep cords and cables away from each other.
USB playback
Items cannot be played via a USB hub.
Connect USB devices to this unit without a USB 
hub.
Items cannot be played.
Reconnect the USB device.
The USB port to which the USB device is 
connected is not appropriate.
– Connect the USB device to the appropriate USB 
port that supports the file formats (page 12).
The USB device takes longer to play.
The USB device contains large-sized files or files 
with a complicated tree structure.
The sound is intermittent.
The sound may be intermittent at a high-bit-rate.
Audio files cannot be played.
USB devices formatted with file systems other 
than FAT12, FAT16, FAT32 or exFAT*1 are 
unsupported.*2
The USB port to which the USB device is 
connected is not appropriate.
– Connect the USB device to the appropriate USB 
port that supports the file systems (page 12).
*1 USB devices formatted with exFAT file system are 
available only when connected to the USB1 port.
*2 This unit supports FAT12, FAT16, FAT32 and exFAT, but 
some USB device may not support all of these. For 
details, refer to the operating instructions of each USB 
device or contact the manufacturer.
Operations cannot be performed.
The USB mode of the device is not set to the 
appropriate mode.
– Make sure that the USB mode of the device is 
set to MSC or MTP mode.
The USB port to which the USB device is 
connected is not appropriate.
– Connect the USB device to the appropriate USB 
port that supports the features (page 12).
BLUETOOTH function
The other BLUETOOTH device cannot detect this 
unit.
Set [Bluetooth Connection] to [ON] (page 18).
While connecting to a BLUETOOTH device, this 
unit cannot be detected by another device. 
Terminate the current connection and search for 
this unit from the other device.
Depending on your smartphone or cellular 
phone, you may need to delete this unit from the 
history of the connected smartphone or cellular 
phone then pair them again (page 8).
Connection is not possible.
Check the pairing and connection procedures in 
the manual of the other device, etc., and perform 
the operation again.
The name of the detected device does not 
appear.
Depending on the status of the other device, it 
may not be possible to obtain the name.
There is no ringtone.
Raise the volume while receiving a call.
The talker’s voice volume is low.
Raise the volume during a call.
The other party says that the volume is too low 
or high.
Adjust the [MIC Gain] level (page 15).
Echo or noise occurs during call conversations.
Reduce the volume.
Set [Speech Quality] to [Mode 1] or [Mode 2]. 
(page 15).
If ambient noise other than the phone call sound 
is loud, try reducing this noise.
– Shut the window if road noise is loud.
– Lower the air conditioner if the air conditioner is 
loud.
The phone sound quality is poor.
Phone sound quality depends on reception 
conditions of the cellular phone. 
– Move your car to a place where you can 
enhance the cellular phone’s signal if the 
reception is poor.
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The volume of the connected BLUETOOTH device 
is low or high.
Volume level will differ depending on the 
BLUETOOTH device.
– Reduce the volume level differences between 
this unit and the BLUETOOTH device (page 12).
The sound skips during audio streaming or the 
BLUETOOTH connection fails.
Reduce the distance between the unit and the 
BLUETOOTH device.
If the BLUETOOTH device is stored in a case which 
interrupts the signal, remove the case while 
using the device.
Several BLUETOOTH devices or other devices (e.g. 
ham radio devices) which emit radio waves are 
used nearby.
– Turn off the other devices.
– Increase the distance between the unit and 
other devices.
Playback sound stops momentarily when this 
unit is connecting to a cellular phone. This is not 
a malfunction.
The connected BLUETOOTH device cannot be 
controlled during audio streaming.
Check that the connected BLUETOOTH device 
supports AVRCP.
Some functions do not work.
Check that the connecting device supports the 
functions in question.
A call is answered unintentionally.
The connecting phone is set to start a call 
automatically.
[Auto Answer] of this unit is set to [ON] (page 15).
Pairing failed due to time out.
Depending on the connecting device, the time 
limit for pairing may be short. Try completing the 
pairing within the time.
Cannot pair.
The unit may not be able to pair with a previously 
paired BLUETOOTH device after initializing the 
unit if the pairing information of the unit is on the 
BLUETOOTH device. In this case, delete the 
pairing information of the unit from the 
BLUETOOTH device, and then pair them again.
The BLUETOOTH function cannot be operated.
Turn the ignition off. Wait for a while, then turn 
the ignition to the ACC position.
No sound is output from the car speakers during 
a handsfree call.
If the sound is output from the cellular phone, set 
the cellular phone to output the sound from the 
car speakers.
SiriusXM Connect Vehicle Tuner
A mature channel is not blocked although 
parental control setting has been made.
If you tune to a mature channel, the passcode 
display will appear. Once you have entered the 
passcode, you will have unblocked parental 
control for all channels until the unit is powered 
down or you turn parental control back on.
– Set [Parental Control] to [Locked] in the SXM 
option ( ) again (page 11).
Apple CarPlay
The Apple CarPlay icon does not appear on the 
HOME screen.
Your iPhone is not compatible with Apple 
CarPlay.
– Refer to the compatibility list on the support 
site on the back cover.
Disconnect your iPhone from the USB1 port and 
reconnect it again.
The USB port to which your iPhone is connected 
is not appropriate.
– Connect your iPhone to the USB1 port.
Apple CarPlay may not be available in your 
country or region.
Make sure a certified Lightning cable is used to 
connect your iPhone and the unit.
Android Auto
The Android Auto icon does not appear on the 
HOME screen.
Check your Android phone and accept the 
disclaimers and permission requests required to 
use Android Auto on your Android phone.
There is no Android Auto application installed on 
your Android phone.
– Download and install the Android Auto 
application onto your Android phone.
Your Android phone is not compatible with 
Android Auto.
– Android phone with Android 5.0 or higher is 
required. Refer to the compatibility list on the 
support site on the back cover.
Disconnect your Android phone from the USB1 
port and reconnect it again.
The USB port to which your Android phone is 
connected is not appropriate.
– Connect your Android phone to the USB1 port.
Android Auto may not be available in your 
country or region.
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Messages
General
Cannot play this content.
The currently selected content cannot be played 
back, or skipped to the next one.
– The content is not in a supported file format. 
Check supported file formats (page 19).
Device no response
The unit does not recognize the connected USB 
device.
– Reconnect the USB device.
– Check that the USB device is supported by the 
unit.
No Playable Data
The USB device has no playable data.
– Load music data/files into the USB device.
Overcurrent caution on USB.
The USB device is overloaded.
– Disconnect the USB device.
– Indicates that the USB device is out of order, or 
an unsupported device is connected.
USB device not supported
For details on the compatibility of your USB 
device, visit the support site on the back cover.
USB hub not supported
USB hubs are not supported on this unit.
BLUETOOTH
Bluetooth device is not found.
The unit cannot detect a connectable 
BLUETOOTH device.
– Check the BLUETOOTH setting of the 
connecting device.
No device is in the list of registered BLUETOOTH 
devices.
– Perform pairing with a BLUETOOTH device 
(page 8).
Handsfree device is not available.
A cellular phone is not connected.
– Connect a cellular phone (page 9).
SiriusXM Connect Vehicle Tuner
Channel Locked
The channel that you have requested is Locked 
by the radio Parental Control feature. See “To set 
a parental control” (page 11) for more information 
on the Parental Control feature and how to access 
locked channels.
Channel Not Available
The channel that you have requested is not a 
valid SiriusXM channel or the channel that you 
were listening to is no longer available.
You may also see this message briefly when first 
connecting a new SiriusXM Connect Vehicle 
Tuner.
Visit www.siriusxm.com in the USA or 
www.siriusxm.ca in Canada for SiriusXM channel 
lineup information.
Channel Not Subscribed
Call SiriusXM to Subscribe
The channel that you have requested is not 
included in your SiriusXM subscription package 
or the channel that you were listening to is no 
longer included in your SiriusXM subscription 
package.
If you have questions about your subscription 
package or would like to subscribe to this 
channel, please contact SiriusXM.
In the USA, visit www.siriusxm.com or call 
1-866-635-2349.
In Canada, visit www.siriusxm.ca or call 
1-877-438-9677.
Check Antenna
The radio has detected a fault with the SiriusXM 
antenna (aerial).
The antenna (aerial) cable may be either 
disconnected or damaged.
– Verify that the antenna (aerial) cable is 
connected to the SiriusXM Connect Vehicle 
Tuner.
– Inspect the antenna (aerial) cable for damage 
and kinks.
– Replace the antenna (aerial) if the cable is 
damaged. SiriusXM products are available at 
your local car audio retailer or online at
www.shop.siriusxm.com
Check Tuner
The radio is having difficulty communicating with 
the SiriusXM Connect Vehicle Tuner.
The tuner may be disconnected or damaged.
– Verify that the SiriusXM Connect Vehicle Tuner 
cable is securely connected to the radio.
Incorrect Pass Code entered
Passcode input failed.
– Check that the passcode has been entered 
correctly.
– If you forget your passcode, perform [SXM 
Reset] in [General Settings] (page 17).
Note that performing [SXM Reset] will initialize 
all the SiriusXM settings and stored contents in 
the SiriusXM Connect Vehicle Tuner.
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No Signal
SiriusXM Connect Vehicle Tuner is having 
difficulty receiving the SiriusXM satellite signal.
– Verify that your vehicle is outdoors with a clear 
view of the sky.
– Verify that the SiriusXM magnetic mount 
antenna (aerial) is mounted on a metal surface 
on the outside of the vehicle.
– Move the SiriusXM antenna (aerial) away from 
any obstructions.
– Inspect the antenna (aerial) cable for damage 
and kinks.
– Consult the SiriusXM Connect Vehicle Tuner 
installation manual for more information on 
antenna (aerial) installation.
– Replace the antenna (aerial) if the cable is 
damaged. SiriusXM products are available at 
your local car audio retailer or online at
www.shop.siriusxm.com
Subscription Updated. Press Enter to Continue.
The radio has detected a change in your SiriusXM 
subscription status.
– Press Enter to clear the message.
If you have questions about your subscription, 
please contact SiriusXM.
In the USA, visit www.siriusxm.com or call 
1-866-635-2349.
In Canada, visit www.siriusxm.ca or call 
1-877-438-9677.
If these solutions do not help improve the situation, 
consult your nearest Sony dealer.
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Cautions
• Do not install this unit in a car that has no ACC 
position. The display of the unit does not turn off 
even after turning the ignition off, and this causes 
battery drain.
• Run all ground (earth) leads to a common 
ground (earth) point.
• Do not get the leads trapped under a screw or 
caught in moving parts (e.g., seat railing).
• Before making connections, turn the car ignition 
off to avoid short circuits.
• Connect the yellow and red power supply leads 
only after all other leads have been connected.
• Be sure to insulate any loose unconnected leads 
with electrical tape for safety.
• Choose the installation location carefully so that 
the unit will not interfere with normal driving 
operations.
• Avoid installing the unit in areas subject to dust, 
dirt, excessive vibration, or high temperature, such 
as in direct sunlight or near heater ducts.
• Use only the supplied mounting hardware for a 
safe and secure installation.
Note on the power supply lead (yellow)
When connecting this unit in combination with other stereo 
components, the amperage rating of the car circuit to which 
the unit is connected must be higher than the sum of each 
component’s fuse amperage rating.
Mounting angle adjustment
Adjust the mounting angle to less than 45°.
Parts List for Installation
This parts list does not include all the package 
contents.
Connection/Installation
Precautions
× 4
5 × max. 8 mm
(7/32 × max. 5/16 in)
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Connection
*3
*3
*3
Subwoofer*1
Power amplifier*1
Smartphone, USB device 
(for audio/video 
playback)
from a wired remote control (not 
supplied)*4
*6*7
White
White/black striped
Gray
Gray/black striped
Green
Green/black striped
Purple
Purple/black striped
Black
Yellow
Red
Blue/white striped
Orange/white striped
Light green
Purple/white striped
from a car antenna (aerial)*5
Rear view 
camera*1
For details, see “Making 
connections” (page 30).
Front speaker*1*2
Rear speaker*1*2
Satellite radio tuner 
(SiriusXM)*1
*3
USB device (for audio 
playback only)
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*1 Not supplied
*2 Speaker impedance: 4 Ω – 8 Ω × 4
*3 RCA pin cord (not supplied)
*4 Depending on the type of car, use an adaptor for a wired 
remote control (not supplied).
For details on using the wired remote control, see “Using 
the wired remote control” (page 31).
*5 Depending on the type of car, use an adaptor (not 
supplied) if the antenna (aerial) connector does not fit.
*6 Whether in use or not, route the microphone input cord 
so it does not interfere with driving operations. Secure 
the cord with a clamp, etc., if it is installed around your 
feet. 
*7 For details on installing the microphone, see “Installing 
the microphone” (page 30).
*8 For the navigation module XA-NV400 (not supplied)
To a common ground (earth) point
First connect the black ground (earth) lead then 
connect the yellow and red power supply leads.
To the +12 V power terminal which is 
energized at all times
Be sure to first connect the black ground (earth) 
lead to a common ground (earth) point.
To the +12 V power terminal which is 
energized when the ignition switch is set to 
the accessory position
Be sure to first connect the black ground (earth) 
lead to a common ground (earth) point.
To the power antenna (aerial) control lead or 
the power supply lead of the antenna (aerial) 
booster
It is not necessary to connect this lead if there is 
no power antenna (aerial) or antenna (aerial) 
booster, or with a manually-operated telescopic 
antenna (aerial).
To AMP REMOTE IN of an optional power 
amplifier
This connection is only for amplifiers and a 
power antenna (aerial). Connecting any other 
system may damage the unit.
Note
It will take about 10 seconds to shut down the output of 
REM OUT after the unit is turned off.
To a car’s illumination signal
Be sure to first connect the black ground (earth) 
lead to a common ground (earth) point.
To the parking brake switch cord
The mounting position of the parking brake 
switch cord depends on your car.
Be sure to connect the parking brake lead (light 
green) of the power supply connection cable  
to the parking brake switch cord.
To the +12 V power terminal of the car’s rear 
lamp lead (only when connecting the rear 
view camera)
Memory hold connection
When the yellow power supply lead is connected, 
power will always be supplied to the memory 
circuit even when the ignition switch is turned off.
Speaker connection
• Before connecting the speakers, turn the unit off.
• Use speakers with an impedance of 4 Ω to 8 Ω and 
with adequate power handling capacities to avoid 
damage.
To capture your voice during handsfree calling, you 
need to install the microphone .
Making connections
Installing the microphone
Parking brake switch cord
Hand brake type Foot brake type
Clip (not supplied)
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Cautions
• It is extremely dangerous if the cord becomes 
wound around the steering column or gearstick. 
Be sure to keep it and other parts from interfering 
with your driving operations.
• If airbags or any other shock-absorbing 
equipment are in your car, contact the store where 
you purchased this unit or the car dealer before 
installation.
Note
Before attaching the double-sided tape , clean the 
surface of the dashboard with a dry cloth.
When using the steering wheel remote 
control
Installation of the connection cable RC-SR1 (not 
supplied) is required before use.
1To enable the steering wheel remote control, select 
[General Settings]  [Steering Control]  [] to 
make the registration (page 17).
When the registration is complete, the steering 
wheel remote control becomes available.
Notes on installing the connection cable RC-SR1 (not 
supplied)
• Refer to the support site on the back cover for details then 
connect each lead properly to the appropriate leads. 
Making an improper connection may damage the unit.
• Consulting the dealer or an experienced technician for 
help is recommended.
When using the wired remote control
1To enable the wired remote control, set [Steering 
Control] in [General Settings] to [Preset] (page 17).
Installation of the rear view camera (not supplied) is 
required before use.
The picture from a rear view camera connected to 
the CAMERA IN terminal is displayed when:
the back lamp of your car lights up (or the shift 
lever is set to the R (reverse) position).
you press HOME, touch [Camera].
Installation
Mounting the unit in a Japanese car
You may not be able to install this unit in some 
Japanese cars. In such a case, consult your Sony 
dealer.
When mounting this unit to the preinstalled 
brackets of your car, use the supplied screws  in 
the appropriate screw holes based on your car: 
T for TOYOTA and N for NISSAN.
Note
To prevent a malfunction, install only with the supplied 
screws .
When replacing the fuse, be sure to 
use one matching the amperage 
rating stated on the original fuse. 
If the fuse blows, check the power 
connection and replace the fuse. 
If the fuse blows again after 
replacement, there may be an 
internal malfunction. In such a case, consult your 
nearest Sony dealer.
Using the wired remote control
Using the rear view camera
Fuse replacement
To the dashboard/center console
Parts supplied with 
your car
Bracket
Bracket
Fuse (10 A)
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©2018 Sony Corporation Printed in Thailand http://www.sony.net/
http://esupport.sony.com/
Support site
If you have any questions or for the 
latest support information on this 
product, please visit the web site 
below:
Site d’assistance
Si vous avez des questions ou si vous 
souhaitez consulter les toutes 
dernières informations techniques 
sur ce produit, rendez-vous sur le 
site Web suivant :
Sitio Web de soporte 
técnico en línea
Para resolver cualquier duda u obtener 
la información más reciente sobre el 
soporte técnico de este producto, 
visite el siguiente sitio Web:
If you have any questions/problems regarding 
this product, try the following:
1
 Read Troubleshooting in these
 Operating Instructions.
2
 Please contact (U.S.A. only);
 Call   1-800-222-7669
 URL   http://www.SONY.com
Smartphone app
Support by Sony app - Find 
information and get notification 
about your product:
App. de smartphone
Support by Sony app - Trouvez des 
infos et recevez des notifications au 
sujet de votre produit :
https://sony.net/SBS
√   News & Alerts  /  Actus & Alertes  /  Noticias y Alertas
√   Software updates  /  Mises à jour  /  Actualizaciones de software
√   Tutorials  /  Didacticiels  /  Tutoriales
√   Tips & Tricks  /  Conseils & Astuces  /  Consejos y Trucos
Aplicación para 
Smartphone
Aplicación Support by Sony - Busque 
información y obtenga notificaciones 
acerca de su producto:
010COV.book  Page 32  Tuesday, August 29, 2017  11:10 AM