Sony A3880065 GSM 850/900/1800/1900 GPRS / EDGE / UMTS FDD1&8 / HSPA mobile phone with Bluetooth, WLAN, GPS/A-GPS, FM receiver User Manual Sony Ericsson Mobile Communications AB

Sony Mobile Communications Inc GSM 850/900/1800/1900 GPRS / EDGE / UMTS FDD1&8 / HSPA mobile phone with Bluetooth, WLAN, GPS/A-GPS, FM receiver Sony Ericsson Mobile Communications AB

08 user manual

Elm™
User guide
Important information
Please read the Important information leaflet before you
use your mobile phone.
Experience more. Discover
how.
Fill it with pop and let it rock. Share your life in pictures. Or
why not go online for the latest updates? Your new phone is
the key to a wider world. And it's just around the corner.
Get started with this User guide. And join us online to get the
full picture. Music, games, apps, updates, downloads,
support and more. All in one place:
www.sonyericsson.com/Elm
Don't forget to update your phone software. See
Updating your phone on page 28.
User guide in the phone
An extended User guide is available in your phone.
To access the User guide in your phone
•Select Menu > Settings > User help > User guide.
2
Phone overview
1 Ear speaker
1
11
10
12
13
14
2
3
4
5
6
7
9
8
2 Light sensor
3Connector for charger, handsfree,
and USB cable
4 Screen
5 Selection keys
6 Call key
7 Activity menu key
8 Navigation key
9 Keylock key
10 Video call camera*
11 End key, On/off key
12 C key (Clear)
13 Silent key
14 Microphone
3
15 Microphone
15
17
16
18
19
20
21
16 Flash light
17 Volume, digital zoom key
18 Main camera lens
19 Camera key
20 Speaker
21 Strap hole
* The video call camera may not be available in your phone.
4
Getting started
To insert the SIM card
1Remove the battery cover.
2Slide the SIM card into its holder with the gold-coloured
contacts facing down.
5
To insert the battery
1Insert the battery with the label side up and the
connectors facing each other.
2Attach the battery cover.
Turning on the phone
To turn on the phone
1Press and hold down .
6
2Enter your SIM card PIN (Personal Identification Number),
if requested, and select OK.
3Select a language.
4Follow the instructions that appear.
If you want to correct a mistake when you enter your
PIN, press .
Help
In addition to this User guide, Feature guides and more
information are available at
www.sonyericsson.com/support.
There are also help functions in your phone. See the
following instructions on how to access them.
To view tips and tricks
•Select Menu > Settings > User help > Tips and
tricks.
To view information about functions
•Scroll to a function and select Info, if available. In some
cases, Info appears under Options.
To view the phone status
•Press the volume key. Phone, memory and battery
information is shown.
Supported services and features
Some of the services and features described in this
User guide are not supported by all networks and/or
service providers in all areas. Without limitation, this
applies to the GSM International Emergency Number
112. Please contact your network operator or service
provider to determine availability of any specific
7
service or feature and whether additional access or
usage fees apply.
Charging the battery
The phone battery is partly charged when you buy it.
To charge the battery
1Connect the charger to the phone.
2Remove the charger by tilting the plug upwards.
Maximising battery performance
•Charge your phone often. The battery lasts longer if you
charge it frequently.
•If you are in an area with no coverage, your phone
repeatedly scans for available networks. This consumes
power. If you cannot move to an area with better
coverage, turn off your phone temporarily.
8
•Turn off 3G, Bluetooth™ wireless technology, any active
Wi-Fi™ connection, and GPS when you do not need
these functions.
•Do not cover the phone antenna when you are engaged
in a call.
Go to
www.sonyericsson.com/support
to learn more
about how to maximise the battery performance.
Navigation
To access the main menu
•When Menu appears on the screen, press the centre
selection key to select Menu.
•If Menu does not appear on the screen, press , and
then press the centre selection key to select Menu.
To navigate the phone menus
•Press the navigation key upwards, downwards, left or
right to move through the menus.
To end a function
•Press .
9
To return to standby
•Press .
To delete items
•Press to delete items such as numbers, letters,
pictures and sounds.
Shortcuts
You can use the navigation key shortcuts to go directly to
functions from standby.
To use navigation key shortcuts
•Press the navigation key upwards, downwards, left or
right to go directly to a function.
To edit a navigation key shortcut
1Select Menu > Settings > General > Shortcuts.
2Scroll to an option and select Edit.
3Scroll to a menu option and select Shortc..
Activity menu
The activity menu gives you quick access to:
•New events – missed calls and new messages.
•Running apps – applications that are running in the
background.
•My shortcuts – add your favourite functions to access
them quickly.
•Internet – connect conveniently to the Internet.
To open the activity menu
•Press .
10
Memory card
You may have to purchase a memory card separately.
Your phone supports a microSD™ memory card, adding
more storage space to your phone. This type of card can
also be used as a portable memory card with other
compatible devices.
You can move content between a memory card and the
phone memory.
To insert a memory card
•Remove the battery cover and insert the memory card
with the gold-coloured contacts facing down.
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To remove a memory card
•Remove the battery cover and slide the memory card to
remove it.
Entering text
You can use multitap text input or Quick text input to
enter text. The Quick text input method uses a dictionary
application in your phone.
To change the writing language
•When you enter text, press and hold down .
To change the text input method
•When you enter text, press and hold down .
To shift between upper- and lower-case letters or numbers
•When you enter text, press .
To enter numbers
1When you enter text, press repeatedly until
appears at the top of the screen.
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2To enter a number, press .
To enter a number from text input mode, you can
press and hold down – .
To enter punctuation marks and symbols
1When you enter text, press briefly.
2Scroll to a symbol and select Insert.
To select from the most commonly used punctuation
marks, you can also press .
To enter text using Quick text input
1Select, for example, Menu > Messaging > Write new >
Message.
2If is not displayed, press and hold down to
change to Quick text input.
3Press each key only once, even if the letter you want is
not the first letter on the key. For example, to write the
word “Jane”, press , , , . Write the
whole word before looking at the suggestions.
4To view word suggestions, press or press the
navigation key downwards.
5Press to accept a suggestion and add a space.
To enter text using the multitap method
1Select, for example, Menu > Messaging > Write new >
Message.
2If is displayed, press and hold down to change
to multitap text input.
3Press – repeatedly until the desired letter
appears.
4Press to add a space.
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To add words to the phone dictionary
1When you enter text using Quick text input, select
Options > Spell word.
2Write the word using multitap input and select Save.
Calling
You need to turn on your phone and be within range of a
network.
Making and answering calls
To make a call
1Enter a phone number (with international country code
and area code, if applicable).
2Press .
You can call numbers from your contacts and call list.
To end a call
•Press .
To make international calls
1Press and hold down until a “+” sign appears.
2Enter the country code, area code (without the first zero)
and phone number.
3Press .
To answer a call
•Press .
To reject a call
•Press .
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To change the ear speaker volume during a call
•Press the volume keys up or down.
To mute the microphone during a call
1Press and hold down . appears.
2Press and hold down again to resume.
To turn on the loudspeaker during a call
•Select Spkr on. appears.
Do not hold the phone to your ear when using the
loudspeaker. This could damage your hearing.
Background music
You can add background music to an ongoing call. When
activated, background music can be heard by all
participants. When the microphone is muted, the
background music continues to play.
To start playing background music during a call
•During the call, select Music.
See To play music on page 21.
To stop playing background music during a call
•Press the centre selection key.
To change the background music volume during a call
•Press the volume key up or down.
Only the music volume can be changed when the
music is playing.
Call sound quality
The Noise shield filters out sound around you that can make
it difficult for the other party to hear your voice, while the
Clear Voice function helps you hear better in a crowded
15
environment. You can enable or disable these functions
during a call.
To turn off the Noise shield
•During a call, select Options > Noise shield off. The
status icon on the screen changes to .
To turn on Clear Voice
•During a call, select Options > Clear Voice on.
Emergency calls
Your phone supports international emergency numbers, for
example, 112 or 911. You can normally use these numbers
to make emergency calls in any country, with or without the
SIM card inserted, if you are within range of a network.
In some countries, other emergency numbers may also
be promoted. Your network operator may therefore
have saved additional local emergency numbers on the
SIM card.
To make an emergency call
•Enter 112 (the international emergency number) and
press .
To view your local emergency numbers
1Select Menu > Contacts.
2Scroll to New contact and select Options > Special
numbers > Emergency numbers.
Call list
You can view information about answered , dialled
and missed or rejected calls.
To call a number from the call list
1Press and scroll to a tab.
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2Scroll to a name or a number and press .
Contacts
You can save names, phone numbers and personal
information in Contacts. Information can be saved in the
phone memory or on the SIM card.
You can synchronise your contacts using the
Sony Ericsson PC Suite.
To add a phone contact
1Select Menu > Contacts.
2Scroll to New contact and select Add.
3Enter the name and select OK.
4Scroll to New number: and select Add.
5Enter the number and select OK.
6Select a number option.
7Scroll between the tabs and add information to the fields.
8Select Save.
Calling contacts
To make a call using Smart search
1Press – to enter a sequence of (at least two)
digits. All entries that match the sequence of digits, or
corresponding letters, are shown in a list.
2Scroll to a contact or a phone number and press .
To turn on or off Smart search
1Select Menu > Settings > Calls > Smart search.
2Select an option.
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Imaging
You can take photos and record videos to view, save or
send. You can find saved photos and videos in Media and
in File manager.
Viewfinder and camera keys
12 3 4 5
1 Zoom in or out
2 Indicates photo mode
3 View photos and video clips
4 Indicates video mode
5 Activate the camera/Take photos/Record video
clips
To activate the camera
•Press .
18
Using the still camera
To take a photo
1Activate the camera and press the navigation key to scroll
to .
2Press halfway down to use auto focus.
3When the dot and focus frame are green, press fully
down to take a photo. The photo is automatically saved.
4To take another photo, press to return to the
viewfinder.
To use zoom
•Press the volume key.
To adjust brightness
•Press the navigation key left to decrease the brightness.
Press the navigation key right to increase the brightness.
The level of brightness appears beside the .
Using the video camera
To record a video
1Activate the camera and press the navigation key to scroll
to .
2Press fully down to start recording.
3To stop recording, press fully down. The video is
saved automatically.
4To return to the viewfinder and to record another video,
press .
Working with photos
You can view, enhance and organise photos and videos on
your computer by installing the Adobe™ Photoshop™
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Album Starter Edition application. It is available for
download at www.sonyericsson.com/support.
Use theMedia Go™ application to transfer content to and
from your phone.
Using photos
You can add a photo to a contact, use the photo during
phone startup, as a wallpaper in standby, or as a screen
saver.
To use photos
1Select Menu > Media > Photo > Camera album.
2Select a month.
3Scroll to a photo and select View.
4Select Options > Use as.
5Select an option.
Accessing videos in your phone
You can browse and play videos using the video player from
Media and File manager. You can find videos you
recorded using the camera under Camera album. You can
access other videos from Videos.
To play videos
1Select Menu > Media > Video > Videos or Camera
album.
2Scroll to a title and select Play.
Music
You can listen to music, audio books and podcasts. Use
the Media Go™ application to transfer content to and from
20
your phone. For more information, see Transferring content
to and from a computer on page 27.
Stereo portable handsfree
Music player
To play music
1Select Menu > Media > Music.
2Browse by category using the navigation key.
3Scroll to a title and select Play.
Within a category, you can press – to go to
entries beginning with a specific letter.
To stop playing music
•Press the centre selection key.
To fast forward and rewind
•Press and hold down the navigation key right or left.
To move between tracks
•Press the navigation key right or left.
To change the volume
•Press the volume keys up or down.
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PlayNow™ application
When you open the PlayNow™ application, you enter
PlayNow™, where you can download music, games,
ringtones, themes and wallpapers. You can preview or listen
to content before you purchase and download it to your
phone. If you cannot use the PlayNow™ application, see I
cannot use Internet-based services on page 33.
This service is not available in all countries.
For extended functionality, you can also access the
PlayNow™ web shop on a computer from
www.sonyericsson.com/playnow. For more information, go
to www.sonyericsson.com/support to read the
PlayNow™ Feature guide.
To use the PlayNow™ application
1Select Menu > PlayNow™.
2Scroll through PlayNow™ and follow the instructions to
preview and purchase content.
TrackID™ application
TrackID™ technology is a music recognition service. You
can search for the title, artist and album name of a track you
hear playing through a loudspeaker or on the radio in your
phone. If you cannot use the TrackID™ application, see I
cannot use Internet-based services on page 33.
To search for track information
•When you hear a track playing through a loudspeaker,
select Menu > Entertainment > TrackID™ > Start.
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•When you hear a track playing on your phone radio, select
Options > TrackID™ > TrackID™.
For best results, use TrackID™ in a quiet area.
Radio
Do not use your phone as a radio in places where this
is prohibited.
To turn on the radio
1Connect a handsfree to the phone.
2Select Menu > Entertainment > Radio.
Saving channels
You can save up to 20 preset channels.
To save channels automatically
•Select Options > Channels > Auto save.
To switch between saved channels
•Press the navigation key upwards or downwards.
You can also select a saved channel by pressing
- .
Transferring and handling
content
You can transfer and handle content such as pictures and
music.
You are not allowed to exchange some copyright-
protected material. identifies a protected item.
23
Handling content in the phone
You can use File manager in your phone, to handle content
saved in the phone memory or on a memory card. Tabs and
icons in File manager show where the content is saved. If
the memory is full, delete some content to create space.
To select more than one item in a folder
1Select Menu > Organiser > File manager.
2Scroll to a folder and select Open.
3Select Options > Mark > Mark several.
4For each item you want to mark, scroll to the item and
select Mark.
To move items between the phone memory and the
memory card
1Select Menu > Organiser > File manager.
2Find an item and select Options > Manage file >
Move.
3Select Memory card or Phone.
4Scroll to a folder and select Open.
5Select Paste.
Sending content to another phone
You can send content using different transfer methods, for
example, Messages or Bluetooth wireless technology.
To send content
1Scroll to an item and select Options > Send.
2Select a transfer method.
Make sure the receiving device supports the transfer
method you select.
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Using a USB cable
You can connect your phone to a computer using a USB
cable, wait until the computer recognizes your phone. If you
are using a computer running a Microsoft® Windows®
operating system and you have not already installed the
necessary USB software, you are asked to install PC
Companion.
You may have to purchase a USB cable separately.
Only use a USB cable supported by your phone. Check
that Autoplay functionality is enabled on your PC.
To disconnect the USB cable safely
Do not disconnect the USB cable when transferring
content as this may corrupt the content.
1Computer: Right-click the Safely Remove Hardware icon
in the Microsoft® Windows® Explorer application.
2Select the drives you want to disconnect. Select Stop.
3Wait until you are notified that it is safe to remove the
drive. Disconnect the USB cable.
PC Companion
PC Companion lets you:
•Explore content in your phone.
•Use your phone as a modem.
•Install PC software used to synchronise, transfer and
back up phone content.
For more information, including Feature guides, go to
www.sonyericsson.com/support.
To download Mac® compatible software, go to
www.sonyericsson.com/support.
25
To install PC Companion
If the necessary USB software has not been installed
on your PC, you need to install PC Companion. Also,
Autoplay functionality needs to be enabled on your PC.
1Using a USB cable supported by your phone, connect
the phone to a computer that runs a Microsoft®
Windows® operating system.
2Computer: Follow the on-screen instructions.
Dragging and dropping content
You can drag and drop content between your phone, a
memory card and a computer using the Microsoft®
Windows® Explorer application.
To drag and drop content
1Connect your phone to a computer using a USB cable
supported by the phone.
2Computer: Wait until the phone memory and memory
card appear as external disks in the Microsoft®
Windows® Explorer application.
3Drag and drop selected files between the phone and the
computer.
Required operating systems
You need one of these operating systems to use Sony
Ericsson PC software:
•Microsoft® Windows® 7
•Microsoft® Windows Vista™
•Microsoft® Windows® XP, Service Pack 2 or higher
26
Transferring content to and from a
computer
You can use the Media Go™ application to transfer media
content between your phone and a computer. The Media
Go™ application is available for download through PC
Companion or from www.sonyericsson.com/support.
Mac® compatible software is also available for
download at www.sonyericsson.com/support.
To transfer content using Media Go™
1Connect your phone to a computer using a USB cable
supported by your phone.
2Computer: When the Portable Device dialog box
appears, select Transfer to or from Device using Media
Go and click OK. The Media Go™ application opens.
3Computer: Wait until your device appears in the
Library navigation pane on the left of the Media Go™
window. You can now select and transfer files between
the phone and computer.
4Move files between your phone and the computer using
the Media Go™ application.
Backing up and restoring
You can back up and restore your contacts, calendar,
tasks, notes and bookmarks using the Sony Ericsson PC
Suite, which is available through PC Companion or from
www.sonyericsson.com/support
27
You can also back up and restore contacts in your phone
by moving content between the memory card and the
phone memory. .
Back up your phone content regularly to make sure
you do not lose it.
To make a backup using the Sony Ericsson PC Suite
1Computer: Start the Sony Ericsson PC Suite from Start/
Programs/Sony Ericsson/Sony Ericsson PC Suite.
2Follow the instructions in the Sony Ericsson PC Suite on
how to connect.
3Go to the backup and restore section in the
Sony Ericsson PC Suite and make a backup of your
phone content.
Updating your phone
You can update your phone to the most recent software for
optimal performance and to get the latest enhancements.
You need a USB cable and an Internet-connected PC.
To learn how, go to
www.sonyericsson.com/update
.
Remember to back up your phone content before
updating. See Backing up and restoring on page 27.
Internet
If you cannot use the Internet, see I cannot use Internet-
based services on page 33.
To start browsing
1select Menu > Internet.
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2Enter a web address, a search phrase or the name of a
bookmark.
3Scroll to an item in the list and select Go to or Search.
To exit the browser
1When you are browsing the web, select and then select
.
2Select Exit browser.
Wi-Fi™
Using a Wi-Fi™ connection, you can access the Internet
wirelessly with your phone. You can browse the Internet
using personal (home) networks and hot spots (public
access zones).
Personal networks are usually protected by a pass phrase
or key. Hot spots are usually not protected, but often require
you to log on to an operator's service before you get Internet
access.
Using Wi-Fi™
To be able to browse the Internet using Wi-Fi you need to
search for and connect to an available network and then
open the Internet browser.
To turn on Wi-Fi™
•Select Menu > Settings > Connectivity > Wi-Fi > Turn
on.
To connect to a network
1Select Menu > Settings > Connectivity > Wi-Fi.
2Scroll to a network and select Connect.
To start browsing using Wi-Fi™
1Make sure is showing in the status bar.
29
2Select Menu > Internet.
Often used networks can be saved as favourites. If
you turn on Auto connect for one of these networks,
your phone will connect automatically to that network
when it is within range.
PIN codes
SIM protection
This lock only protects your subscription. Your phone will
work with a new SIM card. If the lock is on, you have to enter
a PIN (Personal Identity Number).
If you enter your PIN incorrectly three times in a row, the SIM
card is blocked and you need to enter your PUK (Personal
Unblocking Key). Your PIN and PUK are supplied by your
network operator.
To unblock the SIM card
1When PIN blocked appears, enter your PUK and select
OK.
2Enter a new four-to-eight-digit PIN and select OK.
3Re-enter the new PIN and select OK.
To edit the PIN
1Select Menu > Settings > General > PIN codes > SIM
protection > Change PIN.
2Enter your PIN and select OK.
3Enter a new four-to-eight-digit PIN and select OK.
4Re-enter the new PIN and select OK.
If Codes do not match appears, you entered the new
PIN incorrectly. If Incorrect PIN appears, you entered
the old PIN incorrectly.
30
Flight mode
In Flight mode the network and radio transceivers are
turned off to prevent disturbance to sensitive equipment.
When the flight mode menu is activated you are asked to
select a mode the next time you turn on your phone:
•Normal mode – full functionality
•Flight mode – limited functionality
To activate the flight mode menu
•Select Menu > Settings > General > Flight mode >
Continue > Show at startup.
To select flight mode
1When the flight mode menu is activated, turn off your
phone.
2Turn on your phone and select Flight mode. appears.
Troubleshooting
Some problems can be fixed using Update Service. Using
Update Service on a regular basis will optimise the phone’s
performance. See Updating your phone on page 28.
Some problems will require you to call your network
operator.
For more support go to www.sonyericsson.com/support.
31
Common questions
I have problems with memory capacity or the phone
is working slowly
Restart your phone every day to free memory or do a
Master reset.
Master reset
If you select Reset settings, the changes that you have
made to settings will be deleted.
If you select Reset all, your settings and content, such as
contacts, messages, pictures, sounds and downloaded
games, will be deleted. You may also lose content that was
in the phone at purchase.
To reset the phone
1Select Menu > Settings > General > Master reset.
2Select an option.
3Follow the instructions that appear.
I cannot charge the phone or battery capacity is low
The charger is not properly connected or the battery
connection is poor. Remove the battery and clean the
connectors.
The battery is worn out and needs to be replaced. See
Charging the battery on page 8.
No battery icon appears when I start charging the
phone
It may take a few minutes before the battery icon appears
on the screen.
Some menu options appear in grey
A service is not activated. Contact your network operator.
32
I cannot use Internet-based services
Your subscription does not include data capability. Settings
are missing or incorrect.
You can download settings using the Settings download
or from www.sonyericsson.com/support.
To download settings
1Select Menu > Settings > User help > Settings
download.
2Follow the instructions that appear.
This feature might not be available in all markets.
Contact your network operator or service provider for
more information.
I cannot send messages from my phone
To send messages, you need to set a service centre
number. The number is supplied by your service provider
and is usually saved on the SIM card. If the number of your
service centre is not saved on your SIM card, you must enter
the number yourself.
To send most picture messages, you must set an MMS
(Multimedia Messaging Service) profile and the address of
your message server. If no MMS profile or message server
exists, you can receive all the settings automatically from
your network operator, using the Settings download, or go
to www.sonyericsson.com/support.
To enter a service centre number
1Select Menu > Settings > Connectivity > Message
settings > Text message and scroll to Service centre.
The number is shown if it is saved on the SIM card.
2If there is no number shown, select Edit.
3Scroll to New service centre and select Add.
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4Enter the number, including the international “+” sign and
country code.
5Select Save.
To select an MMS profile
1Select Menu > Settings > Connectivity > Message
settings > Multim. message.
2Select an existing profile or create a new one.
To set the message server address
1Select Menu > Settings > Connectivity > Message
settings > Multim. message.
2Scroll to a profile and select Options > Edit.
3Scroll to Message server and select Edit.
4Enter the address and select OK > Save.
I cannot synchronise or transfer content between
my phone and the computer, when using a USB
cable.
The software or the USB drivers have not been properly
installed. Go to www.sonyericsson.com/support to read
Feature guides which contain detailed installation
instructions and troubleshooting sections.
Error messages
Insert SIM
There is no SIM card in your phone or you may have inserted
it incorrectly.
See To insert the SIM card on page 5.
The SIM card connectors need cleaning. If the card is
damaged, contact your network operator.
34
Insert correct SIM card
Your phone is set to work only with certain SIM cards.
Check if you are using the correct operator SIM card.
Incorrect PIN/Incorrect PIN2
You have entered your PIN or PIN2 incorrectly.
Enter the correct PIN or PIN2 and select OK.
PIN blocked/PIN2 blocked
You have entered your PIN or PIN2 code incorrectly three
times in a row.
To unblock, see SIM protection on page 30.
No netw. coverage
•Your phone is in flight mode. See Flight mode on
page 31.
•Your phone is not receiving any network signal, or the
received signal is too weak. Contact your network
operator and make sure that the network has coverage
where you are.
•The SIM card is not working properly. Insert your SIM
card in another phone. If this works, it is probably your
phone that is causing the problem. Please contact the
nearest Sony Ericsson service location.
Emergency calls only
You are within range of a network, but you are not allowed
to use it. However, in an emergency, some network
operators allow you to call the international emergency
number 112. See Emergency calls on page 16.
35
Legal information
Sony Ericsson J10i2
This User guide is published by Sony Ericsson Mobile Communications
AB or its local affiliated company, without any warranty. Improvements
and changes to this User guide necessitated by typographical errors,
inaccuracies of current information, or improvements to programs and/
or equipment, may be made by Sony Ericsson Mobile Communications
AB at any time and without notice. Such changes will, however, be
incorporated into new editions of this User guide.
All rights reserved.
©Sony Ericsson Mobile Communications AB, 2009
Publication number: 1230-3297.1
Your mobile phone has the capability to download, store and forward
additional content, e.g. ringtones. The use of such content may be
restricted or prohibited by rights of third parties, including but not limited
to restriction under applicable copyright laws. You, and not
Sony Ericsson, are entirely responsible for additional content that you
download to or forward from your mobile phone. Prior to your use of any
additional content, please verify that your intended use is properly
licensed or is otherwise authorized. Sony Ericsson does not guarantee
the accuracy, integrity or quality of any additional content or any other
third party content. Under no circumstances will Sony Ericsson be liable
in any way for your improper use of additional content or other third party
content.
Bluetooth is a trademark or a registered trademark of Bluetooth SIG Inc.
and any use of such mark by Sony Ericsson is under license.
The Liquid Identity logo, PlayNow, SensMe and TrackID are trademarks
or registered trademarks of Sony Ericsson Mobile Communications AB.
Sony and "make.believe" are trademarks or registered trademarks of
Sony Corporation.
Media Go is a trademark or registered trademark of Sony Media Software
and Services.
PlayStation is a trademark or registered trademark of Sony Computer
Entertainment, Inc.
Skype is a trademark or a registered trademark of Skype Limited.
microSD is a trademark or a registered trademark of SanDisk
Corporation.
36
Ericsson is a trademark or registered trademark of Telefonaktiebolaget
LM Ericsson.
Adobe Photoshop Album Starter Edition is a trademark or registered
trademark of Adobe Systems Incorporated in the United States and/or
other countries.
Mac is a trademark of Apple Computer, Inc., registered in the U.S. and
other countries.
Microsoft, Windows, Outlook, Windows Vista, Windows Server,
Exchange ActiveSync, and MSN are registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other
countries.
This product is protected by certain intellectual property rights of
Microsoft. Use or distribution of such technology outside of this product
is prohibited without a license from Microsoft.
Other product and company names mentioned herein may be the
trademarks of their respective owners.
Any rights not expressly granted herein are reserved.
All illustrations are for illustration only and may not accurately depict the
actual phone.
37
www.sonyericsson.com
Sony Ericsson Mobile Communications AB
SE-221 88 Lund, Sweden
1230-3297.1
FCC Statement
Declaration of Conformity
Sony Ericsson J10i2
UMTS HSPA 1 8 GSM GPRS/EDGE 850/900/1800/1900
English
Radio wave exposure and Specific
Absorption Rate (SAR) information
This mobile phone model J10i2 has been designed to comply with
applicable safety requirements for exposure to radio waves. These
requirements are based on scientific guidelines that include safety
margins designed to assure the safety of all persons, regardless of
age and health.
The radio wave exposure guidelines employ a unit of
measurement known as the Specific Absorption Rate, or SAR.
Tests for SAR are conducted using standardized methods with the
phone transmitting at its highest certified power level in all used
frequency bands.
While there may be differences between the SAR levels of
various phone models, they are all designed to meet the relevant
guidelines for exposure to radio waves.
For more information on SAR, please refer to the safety chapter
in the User’s Guide.
SAR data information for residents in countries that have
adopted the SAR limit recommended by the International
Commission of Non-Ionizing Radiation Protection (ICNIRP), which
is 2 W/kg averaged over ten (10) gram of tissue (for example
European Union, Japan, Brazil and New Zealand):
The highest SAR value for this model phone when tested by
Sony Ericsson for use at the ear is 1.24 W/kg (10g).
2
Important information
Sony Ericsson Consumer Web site
At www.sonyericsson.com/support there is a support section
where help and tips are only a few clicks away. Here you will find
the latest computer software updates and tips on how to use
your product more efficiently.
Service and support
You have access to a portfolio of exclusive service advantages
such as:
•Global and local Web sites providing support.
•A global network of Contact Centers.
•An extensive network of Sony Ericsson service partners.
•A warranty period. Learn more about the warranty conditions in
theLimited warrantysection.
At www.sonyericsson.com/support, you can find the latest
support tools and information. For operator-specific services and
features, please contact your network operator.
You can also contact our Contact Centers. If your country/
region is not represented in the list below, please contact your
local dealer. (Calls are charged according to national rates,
including local taxes, unless the phone number is a toll-free
number.)
If your product needs service, please contact the dealer from
whom it was purchased, or one of our service partners. For
warranty claims, save proof of purchase.
Guidelines for Safe and Efficient Use
Please follow these guidelines. Failure to do so might
entail a potential health risk or product malfunction. If in
doubt as to its proper function, have the product
checked by a certified service partner before charging
or using it.
Recommendations for care and safe use of our products
•Handle with care and keep in a clean and dust-free place.
2
•Warning! May explode if disposed of in fire.
•Do not expose to liquid or moisture or excess humidity.
•For optimum performance, the product should not
be operated in temperatures below -10°C(+14°F) or
above +45°C(+113°F). Do not expose the battery to
temperatures above +60°C(+140°F).
•Do not expose to flames or lit tobacco products.
•Do not drop, throw or try to bend the product.
•Do not paint or attempt to disassemble or modify the
product. Only Sony Ericsson authorised personnel
should perform service.
•Consult with authorised medical staff and the
instructions of the medical device manufacturer
before using the product near pacemakers or other medical
devices or equipment.
•Discontinue use of electronic devices, or disable the radio
transmitting functionality of the device, where required or
requested to do so.
•Do not use where a potentially explosive atmosphere exists.
•Do not place the product, or install wireless equipment, in the
area above an air bag in a car.
•Caution: Cracked or broken displays may create sharp edges
or splinters that could be harmful upon contact.
•Do not use the Bluetooth Headset in positions where it is
uncomfortable or will be subject to pressure.
Children
Warning! Keep out of the reach of children. Do not
allow children to play with mobile phones or
accessories. They could hurt themselves or others.
Products may contain small parts that could become detached
and create a choking hazard.
Power supply (Charger)
Connect the charger to power sources as marked on the
product. Do not use outdoors or in damp areas. Do not alter or
subject the cord to damage or stress. Unplug the unit before
3
cleaning it. Never alter the plug. If it does not fit into the outlet,
have a proper outlet installed by an electrician. When a power
supply is connected there is a small drain of power. To avoid this
small energy waste, disconnect the power supply when the
product is fully charged. Use of charging devices that are not
Sony Ericsson branded may pose increased safety risks.
Battery
New or idle batteries can have short-term reduced capacity.
Fully charge the battery before initial use. Use for the intended
purpose only. Charge the battery in temperatures between
+5°C(+41°F) and +45°C(+113°F). Do not put the battery into
your mouth. Do not let the battery contacts touch another metal
object. Turn off the product before removing the battery.
Performance depends on temperatures, signal strength, usage
patterns, features selected and voice or data transmissions. Only
Sony Ericsson service partners should remove or replace built-in
batteries. Use of batteries that are not Sony Ericsson branded
may pose increased safety risks. Replace the battery only with
another Sony Ericsson battery that has been qualified with the
product per the standard IEEE-1725. Use of an unqualified
battery may present a risk of fire, explosion, leakage or other
hazard.
Personal medical devices
Mobile phones may affect implanted medical equipment. Reduce
risk of interference by keeping a minimum distance of
15 cm(6 inches) between the phone and the device. Use the
phone at your right ear. Do not carry the phone in your breast
pocket. Turn off the phone if you suspect interference. For all
medical devices, consult a physician and the manufacturer.
Driving
Some vehicle manufacturers forbid the use of phones in their
vehicles unless a handsfree kit with an external antenna supports
the installation. Check with the vehicle manufacturer's
representative to be sure that the mobile phone or Bluetooth
4
handsfree will not affect the electronic systems in the vehicle.
Full attention should be given to driving at all times and local
laws and regulations restricting the use of wireless devices while
driving must be observed.
GPS/Location based functions
Some products provide GPS/Location based functions. Location
determining functionality is provided “As is” and “With all faults”.
Sony Ericsson does not make any representation or warranty as
to the accuracy of such location information.
Use of location-based information by the device may not be
uninterrupted or error free and may additionally be dependent on
network service availability. Please note that functionality may be
reduced or prevented in certain environments such as building
interiors or areas adjacent to buildings.
Caution: Do not use GPS functionality in a manner which
causes distraction from driving.
Emergency calls
Calls cannot be guaranteed under all conditions. Never rely
solely upon mobile phones for essential communication. Calls
may not be possible in all areas, on all networks, or when certain
network services and/or phone features are used.
Antenna
Use of antenna devices not marketed by Sony Ericsson could
damage the phone, reduce performance, and produce SAR
levels above the established limits. Do not cover the antenna
with your hand as this affects call quality, power levels and can
shorten talk and standby times.
Radio Frequency (RF) exposure and Specific Absorption
Rate (SAR)
When the phone or Bluetooth handsfree is turned on, it emits
low levels of radio frequency energy. International safety
guidelines have been developed through periodic and thorough
evaluation of scientific studies. These guidelines establish
5
permitted levels of radio wave exposure. The guidelines include a
safety margin designed to assure the safety of all persons and to
account for any variations in measurements.
Specific Absorption Rate (SAR) is used to measure radio
frequency energy absorbed by the body when using a mobile
phone. The SAR value is determined at the highest certified
power level in laboratory conditions, but because the phone is
designed to use the minimum power necessary to access the
chosen network, the actual SAR level can be well below this
value. There is no proof of difference in safety based on
difference in SAR value.
Products with radio transmitters sold in the US must be
certified by the Federal Communications Commission (FCC).
When required, tests are performed when the phone is placed at
the ear and when worn on the body. For body-worn operation,
the phone has been tested when positioned a minimum of
15 mm from the body without any metal parts in the vicinity of
the phone or when properly used with an appropriate
Sony Ericsson accessory and worn on the body.
For more information about SAR and radio frequency
exposure, go to: www.sonyericsson.com/health.
Flight mode
Bluetooth and WLAN functionality, if available in the device, can
be enabled in Flight mode but may be prohibited onboard aircraft
or in other areas where radio transmissions are prohibited. In
such environments, please seek proper authorisation before
enabling Bluetooth or WLAN functionality even in Flight mode.
Malware
Malware (short for malicious software) is software that can harm
the mobile phone or other computers. Malware or harmful
applications can include viruses, worms, spyware, and other
unwanted programs. While the device does employ security
measures to resist such efforts, Sony Ericsson does not warrant
or represent that the device will be impervious to the introduction
of malware. You can however reduce the risk of malware attacks
6
by using care when downloading content or accepting
applications, refraining from opening or responding to messages
from unknown sources, using trustworthy services to access the
Internet, and only downloading content to the mobile phone from
known, reliable sources.
Accessories
Use only Sony Ericsson branded original accessories and
certified service partners. Sony Ericsson does not test third-party
accessories. Accessories may influence RF exposure, radio
performance, loudness, electric safety and other areas. Third-
party accessories and parts may pose a risk to your health or
safety or decrease performance.
Accessible Solutions/Special Needs
In the US, compatible Sony Ericsson phones may offer
compatibility with TTY terminals (with use of necessary
accessory). For more information call the Sony Ericsson Special
Needs Center on 877 878 1996 (TTY) or 877 207 2056 (voice),
or go to www.sonyericsson-snc.com.
Disposal of old electrical and electronic
equipment
Electronic equipment and batteries should not be
included as household waste but should be left at an
appropriate collection point for recycling. This helps prevent
potential negative consequences for the environment and human
health. Check local regulations by contacting your local city
office, your household waste disposal service, the shop where
you purchased the product or calling a Sony Ericsson Contact
Center. Do not attempt to remove internal batteries. Internal
batteries shall be removed only by a waste treatment facility or
trained service professional.
7
Disposing of the battery
Check local regulations or call a Sony Ericsson Contact
Center for information. Never use municipal waste.
Memory card
If the product comes complete with a removable memory card, it
is generally compatible with the handset purchased but may not
be compatible with other devices or the capabilities of their
memory cards. Check other devices for compatibility before
purchase or use. If the product is equipped with a memory card
reader, check memory card compatibility before purchase or use.
Memory cards are generally formatted prior to shipping. To
reformat the memory card, use a compatible device. Do not use
the standard operating system format when formatting the
memory card on a PC. For details, refer to the operating
instructions of the device or contact customer support.
Warning!
If the device requires an adapter for insertion into the handset or
another device, do not insert the card directly without the
required adapter.
Precautions on memory card use
•Do not expose the memory card to moisture.
•Do not touch terminal connections with your hand or any metal
object.
•Do not strike, bend, or drop the memory card.
•Do not attempt to disassemble or modify the memory card.
•Do not use or store the memory card in humid or corrosive
locations or in excessive heat such as a closed car in summer,
in direct sunlight or near a heater, etc.
•Do not press or bend the end of the memory card adapter with
excessive force.
•Do not let dirt, dust, or foreign objects get into the insert port
of any memory card adapter.
•Check you have inserted the memory card correctly.
8
•Insert the memory card as far as it will go into any memory
card adapter needed. The memory card may not operate
properly unless fully inserted.
•We recommend that you make a backup copy of important
data. We are not responsible for any loss or damage to content
you store on the memory card.
•Recorded data may be damaged or lost when you remove the
memory card or memory card adapter, turn off the power while
formatting, reading or writing data, or use the memory card in
locations subject to static electricity or high electrical field
emissions.
Protection of personal information
Erase personal data before disposing of the product. To delete
data, perform a master reset. Deleting data from the phone
memory does not ensure that it cannot be recovered.
Sony Ericsson does not warrant against recovery of information
and does not assume responsibility for disclosure of any
information even after a master reset.
Loudness warning!
Avoid volume levels that may be harmful to your hearing.
End User Licence Agreement
Software delivered with this device and its media is owned by
Sony Ericsson Mobile Communications AB, and/or its affiliated
companies and its suppliers and licensors.
Sony Ericsson grants you a non-exclusive limited licence to
use the Software solely in conjunction with the Device on which
it is installed or delivered. Ownership of the Software is not sold,
transferred or otherwise conveyed.
Do not use any means to discover the source code or any
component of the Software, reproduce and distribute the
Software, or modify the Software. You are entitled to transfer
rights and obligations to the Software to a third party, solely
together with the Device with which you received the Software,
9
provided the third party agrees in writing to be bound by the
terms of this Licence.
This licence exists throughout the useful life of this Device. It
can be terminated by transferring your rights to the Device to a
third party in writing.
Failure to comply with any of these terms and conditions will
terminate the licence immediately.
Sony Ericsson and its third party suppliers and licensors retain
all rights, title and interest in and to the Software. To the extent
that the Software contains material or code of a third party, such
third parties shall be beneficiaries of these terms.
This licence is governed by the laws of Sweden. When
applicable, the foregoing applies to statutory consumer rights.
In the event Software accompanying or provided in
conjunction with your device is provided with additional terms
and conditions, such provisions shall also govern your
possession and usage of the Software.
Export regulations
Export regulations: This product, including any software or
technical data contained in or accompanying the product, may
be subject to import and export regulations of the European
Union, the United States and other countries. The user and any
possessor of the product agrees to comply strictly with all such
regulations and acknowledges that it is their responsibility to
obtain any required licenses to export, re-export, or import this
product. Without limiting the foregoing, and as an example, the
user and any possessor of the product: (1) must not knowingly
export or re-export Products to destinations identified pursuant
to Articles in Chapter II of European Council Regulation (EC)
1334/2000; (2), must comply with U.S. government Export
Administration Regulations ("EAR", 15 C.F.R. §§ 730-774, http://
www.bis.doc.gov/ ) administered by Department of Commerce,
Bureau of Industry and Security; and (3) must comply with
economic sanctions regulations (30 C.F.R. §§ 500 et. seq.,.,
http://www.treas.gov/offices/enforcement/ofac/) administered by
10
the U.S. Department of Treasury, Office of Foreign Assets
Control. The user and any possessor of the product may not
transport or deliver the product, its accessories or separate
software to any country, region, entity or person prohibited by
these regulations.
Limited Warranty
Sony Ericsson Mobile Communications AB, SE-221 88 Lund,
Sweden, (Sony Ericsson) or its local affiliated company, provides
this Limited Warranty for your mobile phone, original accessory
delivered with your mobile phone, and/or your mobile computing
product (hereinafter referred to as “Product”).
Should your Product need warranty service, please return it to
the dealer from whom it was purchased, or contact your local
Sony Ericsson Contact Center (national rates may apply) or visit
www.sonyericsson.com to get further information.
Our warranty
Subject to the conditions of this Limited Warranty, Sony Ericsson
warrants this Product to be free from defects in design, material
and workmanship at the time of its original purchase by a
consumer. This Limited Warranty will last for a period of two (2)
years as from the original date of purchase of the Product for
your mobile phone, and for a period of one (1) year following the
original purchase date of the Product for all original accessories
(such as the battery, charger or handsfree kit) which may be
delivered with your mobile phone.
What we will do
If, during the warranty period, this Product fails to operate under
normal use and service, due to defects in design, materials or
workmanship, Sony Ericsson authorised distributors or service
partners, in the country/region* where you purchased the
Product, will, at their option, either repair or replace the Product
in accordance with the terms and conditions stipulated herein.
11
Sony Ericsson and its service partners reserve the right to
charge a handling fee if a returned Product is found not to be
under warranty according to the conditions below.
Please note that some of your personal settings, downloads
and other information may be lost when your Sony Ericsson
Product is repaired or replaced. At present, Sony Ericsson may
be prevented by applicable law, other regulation or technical
restrictions from making a backup copy of certain downloads.
Sony Ericsson does not take any responsibility for any lost
information of any kind and will not reimburse you for any such
loss. You should always make backup copies of all the
information stored on your Sony Ericsson Product such as
downloads, calendar and contacts before handing in your
Sony Ericsson Product for repair or replacement.
Conditions
1. This Limited Warranty is valid only if the original proof of
purchase for this Product issued by a Sony Ericsson authorised
dealer specifying the date of purchase and serial number**, is
presented with the Product to be repaired or replaced.
Sony Ericsson reserves the right to refuse warranty service if
this information has been removed or changed after the original
purchase of the Product from the dealer.
2. If Sony Ericsson repairs or replaces the Product, the repair for
the defect concerned, or the replaced Product shall be
warranted for the remaining time of the original warranty period
or for ninety (90) days from the date of repair, whichever is
longer. Repair or replacement may involve the use of
functionally equivalent reconditioned units. Replaced parts or
components will become the property of Sony Ericsson.
3. This warranty does not cover any failure of the Product due to
normal wear and tear, or due to misuse, including but not
limited to use in other than the normal and customary manner,
in accordance with the Sony Ericsson instructions for use and
maintenance of the Product. Nor does this warranty cover any
failure of the Product due to accident, software or hardware
12
modification or adjustment, acts of God or damage resulting
from liquid.
A rechargeable battery can be charged and discharged more
than a hundred times. However, it will eventually wear out –
this is not a defect and corresponds to normal wear and tear.
When the talk-time or standby time is noticeably shorter, it is
time to replace the battery. Sony Ericsson recommends that
you use only batteries and chargers approved by
Sony Ericsson.
Minor variations in display brightness and colour may occur
between phones. There may be tiny bright or dark dots on the
display. These are called defective pixels and occur when
individual dots have malfunctioned and can not be adjusted.
Two defective pixels are deemed acceptable.
Minor variations in camera image appearance may occur
between phones. This is nothing uncommon and is not
regarded as a defective camera module.
4. Since the cellular system on which the Product is to operate is
provided by a carrier independent from Sony Ericsson,
Sony Ericsson will not be responsible for the operation,
availability, coverage, services or range of that system.
5. This warranty does not cover Product failures caused by
installations, modifications, or repair or opening of the Product
performed by a non-Sony Ericsson authorised person.
6. The warranty does not cover Product failures which have been
caused by use of accessories or other peripheral devices which
are not Sony Ericsson branded original accessories intended
for use with the Product.
Sony Ericsson disclaims any and all warranties, whether
express or implied, for failures caused to the Product or
peripheral devices as a result of viruses, trojan horses,
spyware, or other malicious software. Sony Ericsson strongly
recommends that you install appropriate virus protection
software on your Product and any peripheral devices
connected to it, as available, and update it regularly, to better
protect your device. It is understood, however, that such
software will never fully protect your Product or its peripheral
13
devices and Sony Ericsson disclaims all warranties, whether
express or implied, in case of failure by such antivirus software
to fulfil its intended purpose.
7. Tampering with any of the seals on the Product will void the
warranty.
8. THERE ARE NO EXPRESS WARRANTIES, WHETHER WRITTEN
OR ORAL, OTHER THAN THIS PRINTED LIMITED WARRANTY.
ALL IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED
WARRANTY. IN NO EVENT SHALL SONY ERICSSON OR ITS
LICENSORS BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER,
INCLUDING BUT NOT LIMITED TO LOST PROFITS OR
COMMERCIAL LOSS TO THE FULL EXTENT THOSE DAMAGES
CAN BE DISCLAIMED BY LAW.
Some countries/states do not allow the exclusion or limitation of
incidental or consequential damages, or limitation of the duration
of implied warranties, so the preceding limitations or exclusions
may not apply to you.
The warranty provided does not affect the consumer’s
statutory rights under applicable legislation in force, nor the
consumer’s rights against the dealer arising from their sales /
purchase contract.
*Geographical scope of the warranty
If you have purchased your Product in a country member of the
European Economic Area (EEA) or in Switzerland or the Republic
of Turkey, and such Product was intended for sale in the EEA or
in Switzerland or in Turkey, you can have your Product serviced
in any EEA country or in Switzerland or in Turkey, under the
warranty conditions prevailing in the country in which you require
servicing, provided that an identical Product is sold in such
country by an authorised Sony Ericsson distributor. To find out if
your Product is sold in the country you are in, please call the
local Sony Ericsson Contact Center. Please observe that certain
14
services may not be available outside the country of original
purchase, for example, due to the fact that your Product may
have an interior or exterior which is different from equivalent
models sold in other countries. Please note in addition that it
may sometimes not be possible to repair SIM-locked Products.
** In some countries/regions additional information (such as a
valid warranty card) may be requested.
Trademarks and acknowledgements
The Liquid Identity logo and Xperia are trademarks or registered
trademarks of Sony Ericsson Mobile Communications AB.
Sony is a trademark or a registered trademark of Sony
Corporation.
Ericsson is a trademark or registered trademark of
Telefonaktiebolaget LM Ericsson.
Bluetooth is a trademark or a registered trademark of Bluetooth
SIG Inc. and any use of such mark by Sony Ericsson is under
license.
Other product and company names mentioned herein may be the
trademarks of their respective owners.
Any rights not expressly granted herein are reserved.
15
Support
Anguilla 1-800-080-9518
(Toll Free)
questions.CO@support.sonyericsson.com
Antigua and
Barbuda
1-800-081-9518
(Toll Free)
questions.CO@support.sonyericsson.com
Argentina 0800-333-7427
(número gratuito)
questions.CO@support.sonyericsson.com
Australia 1300 650-050
(Toll Free)
questions.AU@support.sonyericsson.com
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(Toll Free)
questions.CO@support.sonyericsson.com
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(Toll Free)
questions.CO@support.sonyericsson.com
Belgique/
België
02-0745 1611 questions.BE@support.sonyericsson.com
Belize AN 815, PIN 5597
(Toll Free)
questions.CO@support.sonyericsson.com
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frais)
questions.CA@support.sonyericsson.com
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Islands
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(Toll Free)
questions.CO@support.sonyericsson.com
Central and
Southern
Africa
+27 11 506 0123 questions.CF@support.sonyericsson.com
Česká
republika
844 550 055 questions.CZ@support.sonyericsson.com
Chile 800-646-425
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questions.CO@support.sonyericsson.com
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questions.CO@support.sonyericsson.com
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(número gratuito)
questions.CO@support.sonyericsson.com
Danmark 3331 2828 questions.DK@support.sonyericsson.com
16
Deutschland 0180 534 2020
(ortsübliche
Gebühren)
questions.DE@support.sonyericsson.com
Dominica 1-800-085-9518
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questions.CO@support.sonyericsson.com
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(número gratuito)
questions.CO@support.sonyericsson.com
Eesti 06 032 032 questions.EE@support.sonyericsson.com
Egypt/ مصر 16727 questions.EG@support.sonyericsson.com
Ελλάδα 801 11 810 810
+30 210 899 19
19 (από κινητό
τηλέφωνο)
questions.GR@support.sonyericsson.com
El Salvador 800-6323 (número
gratuito)
questions.CO@support.sonyericsson.com
España 902 180 576
(tarifa local)
questions.ES@support.sonyericsson.com
France 09 69 32 21 21
09 69 32 21 22
(Xperia™
uniquement)
questions.FR@support.sonyericsson.com
Guatemala 1-800-300-0057
(número gratuito)
questions.CO@support.sonyericsson.com
Haïti/Ayiti AN 193, PIN 5598
(numéro gratuit /
nimewo gratis)
questions.CO@support.sonyericsson.com
Honduras AN 8000122, PIN
5599 (número
gratuito)
questions.CO@support.sonyericsson.com
Hong Kong/香
港
+852 8203 8863 questions.HK@support.sonyericsson.com
Hrvatska 062 000 000 questions.HR@support.sonyericsson.com
India/भारत 1800 11 1800 (Toll
Free)
+91 (011)
39011111
questions.IN@support.sonyericsson.com
Indonesia 021 2701388 questions.ID@support.sonyericsson.com
Ireland 1850 545 888
(Local rate)
questions.IE@support.sonyericsson.com
Italia 06 48895206
(tariffa locale)
questions.IT@support.sonyericsson.com
Jamaica 1-800-442-3471
(Toll Free)
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17
Κύπρος/
Kıbrıs
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Latvija 67 21 43 01 questions.LV@support.sonyericsson.com
Lietuva 8 700 55030 questions.LT@support.sonyericsson.com
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tol)
questions.MY@support.sonyericsson.com
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México 0 1800 000 4722
(número gratuito)
questions.MX@support.sonyericsson.com
Nederland 0900 8998318 questions.NL@support.sonyericsson.com
Nederlandse
Antillen
001-866-509-8660
(gratis nummer)
questions.CO@support.sonyericsson.com
New Zealand 0800-100-150
(Toll Free)
questions.NZ@support.sonyericsson.com
Nicaragua AN 1800-0166,
PIN 5600 (número
gratuito)
questions.CO@support.sonyericsson.com
Norge 815 00 840
(lokaltakst)
questions.NO@support.sonyericsson.com
Österreich 0810 200 245 questions.AT@support.sonyericsson.com
Pakistan/
پاکستان
021 - 111 22 55 73 questions.PK@support.sonyericsson.com
Panamá 00800-787-0009
(número gratuito)
questions.CO@support.sonyericsson.com
Paraguay 009 800 54 20032
(número gratuito)
questions.CO@support.sonyericsson.com
Perú 0800-532-38
(número gratuito)
questions.CO@support.sonyericsson.com
Philippines/
Pilipinas
+63 2 7891860 questions.PH@support.sonyericsson.com
Polska +48 22 22 77 444 questions.PL@support.sonyericsson.com
Portugal 808 204 466
(chamada local)
questions.PT@support.sonyericsson.com
República
Dominicana
1-800-751-3370
(número gratuito)
questions.CO@support.sonyericsson.com
România +40 21 401 0401 questions.RO@support.sonyericsson.com
Saint Kitts
and Nevis
1-800-087-9518
(Toll Free)
questions.CO@support.sonyericsson.com
18
Saint Vincent
and the
Grenadines
1-800-088-9518
(Toll Free)
questions.CO@support.sonyericsson.com
Schweiz/
Suisse/
Svizzera
0848 824 040 questions.CH@support.sonyericsson.com
Singapore +65 6744 0733 questions.SG@support.sonyericsson.com
Slovenia 01 600 5000 questions.SI@support.sonyericsson.com
Slovensko 02 5443 6443 questions.SK@support.sonyericsson.com
South Africa 0861 632222 questions.ZA@support.sonyericsson.com
South Κorea/
대한민국
(+82) 1588 4170 questions.KO@support.sonyericsson.com
Suomi 09 299 2000 questions.FI@support.sonyericsson.com
Sverige 013 24 45 00
(lokal taxa)
questions.SE@support.sonyericsson.com
Trinidad and
Tobago
1-800-080-9521
(Toll Free)
questions.CO@support.sonyericsson.com
Türkiye +90 212 473 77 77 questions.TR@support.sonyericsson.com
United
Kingdom
08705 237 237
(Local rate)
questions.GB@support.sonyericsson.com
United States 1 866 766 9374 questions.US@support.sonyericsson.com
Uruguay 000-401-787-013
(número gratuito)
questions.CO@support.sonyericsson.com
Venezuela 0-800-1-00-2250
(número gratuito)
questions.CO@support.sonyericsson.com
Việt Nam 1900 1525 (miễn
phí)
questions.VN@support.sonyericsson.com
Беларусь 8 82 00 361 0001 questions.BY@support.sonyericsson.com
България 0800 1 8778 questions.BG@support.sonyericsson.com
Россия +7 (495) 7870986 questions.RU@support.sonyericsson.com
Україна (+380) 44 590
1515
questions.UA@support.sonyericsson.com
الأردن +971 4 3919 880 questions.JO@support.sonyericsson.com
الإمارات العربية المتحدة
+971 4 3919 880
(UAE)
questions.AE@support.sonyericsson.com
الكويت +971 4 3919 880 questions.KW@support.sonyericsson.com
المملكة العربية السعودية
800-8200-727 questions.SA@support.sonyericsson.com
中国 +86 400 810 0000 questions.CN@support.sonyericsson.com
台灣 +886 2 25625511 questions.TW@support.sonyericsson.com
ไทย 02 2483 030 questions.TH@support.sonyericsson.com
19
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