Sony A3880065 GSM 850/900/1800/1900 GPRS / EDGE / UMTS FDD1&8 / HSPA mobile phone with Bluetooth, WLAN, GPS/A-GPS, FM receiver User Manual Sony Ericsson Mobile Communications AB
Sony Mobile Communications Inc GSM 850/900/1800/1900 GPRS / EDGE / UMTS FDD1&8 / HSPA mobile phone with Bluetooth, WLAN, GPS/A-GPS, FM receiver Sony Ericsson Mobile Communications AB
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08 user manual
Phone overview Important information Please read the Important information leaflet before you use your mobile phone. 1 Ear speaker 3 Connector for charger, handsfree, and USB cable Fill it with pop and let it rock. Share your life in pictures. Or why not go online for the latest updates? Your new phone is the key to a wider world. And it's just around the corner. Get started with this User guide. And join us online to get the full picture. Music, games, apps, updates, downloads, support and more. All in one place: www.sonyericsson.com/Elm Don't forget to update your phone software. See Updating your phone on page 28. 4 Screen 15 Microphone 10 2 Enter your SIM card PIN (Personal Identification Number), if requested, and select OK. 3 Select a language. 4 Follow the instructions that appear. 6 Call key 15 16 Flash light Help 17 18 Main camera lens 19 Camera key If you want to correct a mistake when you enter your PIN, press 16 17 Volume, digital zoom key 5 Selection keys In addition to this User guide, Feature guides and more information are available at www.sonyericsson.com/support. There are also help functions in your phone. See the following instructions on how to access them. 18 20 Speaker 21 Strap hole 7 Activity menu key 8 Navigation key 9 Keylock key 19 11 12 13 Silent key To access the User guide in your phone • Select Menu > Settings > User help > User guide. 14 Microphone 21 13 To view tips and tricks • Select Menu > Settings > User help > Tips and tricks. 1 Insert the battery with the label side up and the connectors facing each other. 2 Attach the battery cover. To view information about functions • Scroll to a function and select Info, if available. In some cases, Info appears under Options. Turning on the phone To turn on the phone 14 12 C key (Clear) An extended User guide is available in your phone. 1 Remove the battery cover. 2 Slide the SIM card into its holder with the gold-coloured contacts facing down. 20 10 Video call camera* 11 End key, On/off key User guide in the phone To insert the battery To insert the SIM card 2 Light sensor Experience more. Discover how. Getting started To view the phone status • Press the volume key. Phone, memory and battery information is shown. * The video call camera may not be available in your phone. Supported services and features Elm Some of the services and features described in this User guide are not supported by all networks and/or service providers in all areas. Without limitation, this applies to the GSM International Emergency Number 112. Please contact your network operator or service provider to determine availability of any specific ™ User guide 1 Press and hold down • Turn off 3G, Bluetooth™ wireless technology, any active Wi-Fi™ connection, and GPS when you do not need these functions. • Do not cover the phone antenna when you are engaged in a call. service or feature and whether additional access or usage fees apply. Charging the battery The phone battery is partly charged when you buy it. Go to www.sonyericsson.com/support to learn more about how to maximise the battery performance. To charge the battery Memory card To return to standby • Press To delete items • Press to delete items such as numbers, letters, pictures and sounds. You can use the navigation key shortcuts to go directly to functions from standby. To access the main menu • When Menu appears on the screen, press the centre selection key to select Menu. • If Menu does not appear on the screen, press , and then press the centre selection key to select Menu. To navigate the phone menus To remove a memory card To use navigation key shortcuts • Press the navigation key upwards, downwards, left or right to go directly to a function. Entering text You can use multitap text input or Quick text input to enter text. The Quick text input method uses a dictionary application in your phone. The activity menu gives you quick access to: 1 Connect the charger to the phone. 2 Remove the charger by tilting the plug upwards. • New events – missed calls and new messages. • Running apps – applications that are running in the background. • My shortcuts – add your favourite functions to access them quickly. • Internet – connect conveniently to the Internet. Maximising battery performance • Charge your phone often. The battery lasts longer if you charge it frequently. • If you are in an area with no coverage, your phone repeatedly scans for available networks. This consumes power. If you cannot move to an area with better coverage, turn off your phone temporarily. To mute the microphone during a call 1 Press and hold down appears. 2 Press and hold down again to resume. To turn off the Noise shield • During a call, select Options > Noise shield off. The status icon on the screen changes to To turn on the loudspeaker during a call • Select Spkr on. appears. To turn on Clear Voice • During a call, select Options > Clear Voice on. You can save names, phone numbers and personal information in Contacts. Information can be saved in the phone memory or on the SIM card. See To play music on page 21. In some countries, other emergency numbers may also be promoted. Your network operator may therefore have saved additional local emergency numbers on the SIM card. To view your local emergency numbers 1 Select Menu > Contacts. 2 Scroll to New contact and select Options > Special numbers > Emergency numbers. To change the background music volume during a call • Press the volume key up or down. Only the music volume can be changed when the music is playing. Call list Call sound quality The Noise shield filters out sound around you that can make it difficult for the other party to hear your voice, while the Clear Voice function helps you hear better in a crowded 15 To enter text using the multitap method 1 Select, for example, Menu > Messaging > Write new > Message. 2 If is displayed, press and hold down to change to multitap text input. 3 Press – repeatedly until the desired letter appears. 4 Press to add a space. You can view information about answered and missed or rejected calls. To adjust brightness • Press the navigation key left to decrease the brightness. Press the navigation key right to increase the brightness. The level of brightness appears beside the Using the video camera Zoom in or out Indicates photo mode View photos and video clips Indicates video mode Activate the camera/Take photos/Record video clips To record a video 1 Activate the camera and press the navigation key to scroll to . 2 Press fully down to start recording. 3 To stop recording, press fully down. The video is saved automatically. 4 To return to the viewfinder and to record another video, press Working with photos To activate the camera • Press 17 To take a photo 1 Activate the camera and press the navigation key to scroll to . 2 Press halfway down to use auto focus. 3 When the dot and focus frame are green, press fully down to take a photo. The photo is automatically saved. 4 To take another photo, press to return to the viewfinder. To use zoom • Press the volume key. To make a call using Smart search 1 Press – to enter a sequence of (at least two) digits. All entries that match the sequence of digits, or corresponding letters, are shown in a list. 2 Scroll to a contact or a phone number and press To call a number from the call list 1 Press and scroll to a tab. 16 Calling contacts To turn on or off Smart search 1 Select Menu > Settings > Calls > Smart search. 2 Select an option. , dialled You can take photos and record videos to view, save or send. You can find saved photos and videos in Media and in File manager. To add a phone contact 1 Select Menu > Contacts. 2 Scroll to New contact and select Add. 3 Enter the name and select OK. 4 Scroll to New number: and select Add. 5 Enter the number and select OK. 6 Select a number option. 7 Scroll between the tabs and add information to the fields. 8 Select Save. 12 Using the still camera Viewfinder and camera keys You can synchronise your contacts using the Sony Ericsson PC Suite. Your phone supports international emergency numbers, for example, 112 or 911. You can normally use these numbers to make emergency calls in any country, with or without the SIM card inserted, if you are within range of a network. 11 Imaging Contacts To make an emergency call • Enter 112 (the international emergency number) and press To stop playing background music during a call • Press the centre selection key. 10 2 Scroll to a name or a number and press Emergency calls To start playing background music during a call • During the call, select Music. To enter numbers 1 When you enter text, press repeatedly until appears at the top of the screen. environment. You can enable or disable these functions during a call. You can add background music to an ongoing call. When activated, background music can be heard by all participants. When the microphone is muted, the background music continues to play. To enter text using Quick text input 1 Select, for example, Menu > Messaging > Write new > Message. 2 If is not displayed, press and hold down to change to Quick text input. 3 Press each key only once, even if the letter you want is not the first letter on the key. For example, to write the . Write the word “Jane”, press whole word before looking at the suggestions. 4 To view word suggestions, press or press the navigation key downwards. 5 Press to accept a suggestion and add a space. You need to turn on your phone and be within range of a network. Making and answering calls To make a call 1 Enter a phone number (with international country code and area code, if applicable). 2 Press You can call numbers from your contacts and call list. To end a call • Press To make international calls 1 Press and hold down until a “+” sign appears. 2 Enter the country code, area code (without the first zero) and phone number. 3 Press To answer a call • Press To reject a call • Press To end a function • Press To change the ear speaker volume during a call • Press the volume keys up or down. Background music To change the text input method • When you enter text, press and hold down To shift between upper- and lower-case letters or numbers • When you enter text, press To open the activity menu • Press • Press the navigation key upwards, downwards, left or right to move through the menus. Do not hold the phone to your ear when using the loudspeaker. This could damage your hearing. To change the writing language • When you enter text, press and hold down • Remove the battery cover and insert the memory card with the gold-coloured contacts facing down. Calling To select from the most commonly used punctuation marks, you can also press • Remove the battery cover and slide the memory card to remove it. Activity menu To add words to the phone dictionary 1 When you enter text using Quick text input, select Options > Spell word. 2 Write the word using multitap input and select Save. To enter punctuation marks and symbols 1 When you enter text, press briefly. 2 Scroll to a symbol and select Insert. To insert a memory card To edit a navigation key shortcut 1 Select Menu > Settings > General > Shortcuts. 2 Scroll to an option and select Edit. 3 Scroll to a menu option and select Shortc.. To enter a number from text input mode, you can press and hold down – Your phone supports a microSD™ memory card, adding more storage space to your phone. This type of card can also be used as a portable memory card with other compatible devices. You can move content between a memory card and the phone memory. 2 To enter a number, press You may have to purchase a memory card separately. Shortcuts Navigation 18 13 14 Album Starter Edition application. It is available for download at www.sonyericsson.com/support. Use theMedia Go™ application to transfer content to and from your phone. your phone. For more information, see Transferring content to and from a computer on page 27. Stereo portable handsfree Using photos You can add a photo to a contact, use the photo during phone startup, as a wallpaper in standby, or as a screen saver. To use photos 1 Select Menu > Media > Photo > Camera album. 2 Select a month. 3 Scroll to a photo and select View. 4 Select Options > Use as. 5 Select an option. Music player Accessing videos in your phone You can browse and play videos using the video player from Media and File manager. You can find videos you recorded using the camera under Camera album. You can access other videos from Videos. To play videos 1 Select Menu > Media > Video > Videos or Camera album. 2 Scroll to a title and select Play. To play music 1 Select Menu > Media > Music. 2 Browse by category using the navigation key. 3 Scroll to a title and select Play. Within a category, you can press – entries beginning with a specific letter. to go to To stop playing music • Press the centre selection key. To fast forward and rewind • Press and hold down the navigation key right or left. Music You can view, enhance and organise photos and videos on your computer by installing the Adobe™ Photoshop™ You can listen to music, audio books and podcasts. Use the Media Go™ application to transfer content to and from 19 20 To move between tracks • Press the navigation key right or left. To change the volume • Press the volume keys up or down. 21 PlayNow™ application When you open the PlayNow™ application, you enter PlayNow™, where you can download music, games, ringtones, themes and wallpapers. You can preview or listen to content before you purchase and download it to your phone. If you cannot use the PlayNow™ application, see I cannot use Internet-based services on page 33. This service is not available in all countries. For extended functionality, you can also access the PlayNow™ web shop on a computer from www.sonyericsson.com/playnow. For more information, go to www.sonyericsson.com/support to read the PlayNow™ Feature guide. To use the PlayNow™ application 1 Select Menu > PlayNow™. 2 Scroll through PlayNow™ and follow the instructions to preview and purchase content. TrackID™ application TrackID™ technology is a music recognition service. You can search for the title, artist and album name of a track you hear playing through a loudspeaker or on the radio in your phone. If you cannot use the TrackID™ application, see I cannot use Internet-based services on page 33. To search for track information • When you hear a track playing through a loudspeaker, select Menu > Entertainment > TrackID™ > Start. • When you hear a track playing on your phone radio, select Options > TrackID™ > TrackID™. For best results, use TrackID™ in a quiet area. Radio Do not use your phone as a radio in places where this is prohibited. To turn on the radio 1 Connect a handsfree to the phone. 2 Select Menu > Entertainment > Radio. Saving channels You can save up to 20 preset channels. To save channels automatically • Select Options > Channels > Auto save. To switch between saved channels • Press the navigation key upwards or downwards. You can also select a saved channel by pressing 2 Enter a web address, a search phrase or the name of a bookmark. 3 Scroll to an item in the list and select Go to or Search. To exit the browser 1 When you are browsing the web, select 2 Select Exit browser. and then select You can transfer and handle content such as pictures and music. You are not allowed to exchange some copyrightprotected material. identifies a protected item. Using a Wi-Fi™ connection, you can access the Internet wirelessly with your phone. You can browse the Internet using personal (home) networks and hot spots (public access zones). Personal networks are usually protected by a pass phrase or key. Hot spots are usually not protected, but often require you to log on to an operator's service before you get Internet access. Using Wi-Fi™ To be able to browse the Internet using Wi-Fi you need to search for and connect to an available network and then open the Internet browser. To turn on Wi-Fi™ • Select Menu > Settings > Connectivity > Wi-Fi > Turn on. To connect to a network 1 Select Menu > Settings > Connectivity > Wi-Fi. 2 Scroll to a network and select Connect. To select more than one item in a folder 1 Select Menu > Organiser > File manager. 2 Scroll to a folder and select Open. 3 Select Options > Mark > Mark several. 4 For each item you want to mark, scroll to the item and select Mark. 2 Select Menu > Internet. Often used networks can be saved as favourites. If you turn on Auto connect for one of these networks, your phone will connect automatically to that network when it is within range. SIM protection This lock only protects your subscription. Your phone will work with a new SIM card. If the lock is on, you have to enter a PIN (Personal Identity Number). If you enter your PIN incorrectly three times in a row, the SIM card is blocked and you need to enter your PUK (Personal Unblocking Key). Your PIN and PUK are supplied by your network operator. To unblock the SIM card 1 When PIN blocked appears, enter your PUK and select OK. 2 Enter a new four-to-eight-digit PIN and select OK. 3 Re-enter the new PIN and select OK. To edit the PIN 1 Select Menu > Settings > General > PIN codes > SIM protection > Change PIN. 2 Enter your PIN and select OK. 3 Enter a new four-to-eight-digit PIN and select OK. 4 Re-enter the new PIN and select OK. 29 Legal information Sony Ericsson J10i2 This User guide is published by Sony Ericsson Mobile Communications AB or its local affiliated company, without any warranty. Improvements and changes to this User guide necessitated by typographical errors, inaccuracies of current information, or improvements to programs and/ or equipment, may be made by Sony Ericsson Mobile Communications AB at any time and without notice. Such changes will, however, be incorporated into new editions of this User guide. All rights reserved. ©Sony Ericsson Mobile Communications AB, 2009 Publication number: 1230-3297.1 Your mobile phone has the capability to download, store and forward additional content, e.g. ringtones. The use of such content may be restricted or prohibited by rights of third parties, including but not limited to restriction under applicable copyright laws. You, and not Sony Ericsson, are entirely responsible for additional content that you download to or forward from your mobile phone. Prior to your use of any additional content, please verify that your intended use is properly licensed or is otherwise authorized. Sony Ericsson does not guarantee the accuracy, integrity or quality of any additional content or any other third party content. Under no circumstances will Sony Ericsson be liable in any way for your improper use of additional content or other third party content. Bluetooth is a trademark or a registered trademark of Bluetooth SIG Inc. and any use of such mark by Sony Ericsson is under license. The Liquid Identity logo, PlayNow, SensMe and TrackID are trademarks or registered trademarks of Sony Ericsson Mobile Communications AB. Sony and "make.believe" are trademarks or registered trademarks of Sony Corporation. Media Go is a trademark or registered trademark of Sony Media Software and Services. PlayStation is a trademark or registered trademark of Sony Computer Entertainment, Inc. Skype is a trademark or a registered trademark of Skype Limited. microSD is a trademark or a registered trademark of SanDisk Corporation. 36 To disconnect the USB cable safely Sending content to another phone PC Companion To send content 1 Scroll to an item and select Options > Send. 2 Select a transfer method. • Explore content in your phone. • Use your phone as a modem. • Install PC software used to synchronise, transfer and back up phone content. For more information, including Feature guides, go to www.sonyericsson.com/support. Make sure the receiving device supports the transfer method you select. PC Companion lets you: If the necessary USB software has not been installed on your PC, you need to install PC Companion. Also, Autoplay functionality needs to be enabled on your PC. 1 Using a USB cable supported by your phone, connect the phone to a computer that runs a Microsoft® Windows® operating system. 2 Computer: Follow the on-screen instructions. Dragging and dropping content You can drag and drop content between your phone, a memory card and a computer using the Microsoft® Windows® Explorer application. To drag and drop content 1 Connect your phone to a computer using a USB cable supported by the phone. 2 Computer: Wait until the phone memory and memory card appear as external disks in the Microsoft® Windows® Explorer application. 3 Drag and drop selected files between the phone and the computer. • Microsoft® Windows® 7 • Microsoft® Windows Vista™ • Microsoft® Windows® XP, Service Pack 2 or higher 26 25 In Flight mode the network and radio transceivers are turned off to prevent disturbance to sensitive equipment. When the flight mode menu is activated you are asked to select a mode the next time you turn on your phone: • Normal mode – full functionality • Flight mode – limited functionality Master reset To download settings 1 Select Menu > Settings > User help > Settings download. 2 Follow the instructions that appear. I cannot use Internet-based services Restart your phone every day to free memory or do a Master reset. If you select Reset settings, the changes that you have made to settings will be deleted. If you select Reset all, your settings and content, such as contacts, messages, pictures, sounds and downloaded games, will be deleted. You may also lose content that was in the phone at purchase. To reset the phone 1 Select Menu > Settings > General > Master reset. 2 Select an option. 3 Follow the instructions that appear. I cannot charge the phone or battery capacity is low The charger is not properly connected or the battery connection is poor. Remove the battery and clean the connectors. The battery is worn out and needs to be replaced. See Charging the battery on page 8. No battery icon appears when I start charging the phone 1230-3297.1 I cannot send messages from my phone To send messages, you need to set a service centre number. The number is supplied by your service provider and is usually saved on the SIM card. If the number of your service centre is not saved on your SIM card, you must enter the number yourself. To send most picture messages, you must set an MMS (Multimedia Messaging Service) profile and the address of your message server. If no MMS profile or message server exists, you can receive all the settings automatically from your network operator, using the Settings download, or go to www.sonyericsson.com/support. A service is not activated. Contact your network operator. 32 33 Some menu options appear in grey www.sonyericsson.com This feature might not be available in all markets. Contact your network operator or service provider for more information. To enter a service centre number 1 Select Menu > Settings > Connectivity > Message settings > Text message and scroll to Service centre. The number is shown if it is saved on the SIM card. 2 If there is no number shown, select Edit. 3 Scroll to New service centre and select Add. It may take a few minutes before the battery icon appears on the screen. 31 Back up your phone content regularly to make sure you do not lose it. To make a backup using the Sony Ericsson PC Suite 1 Computer: Start the Sony Ericsson PC Suite from Start/ Programs/Sony Ericsson/Sony Ericsson PC Suite. 2 Follow the instructions in the Sony Ericsson PC Suite on how to connect. 3 Go to the backup and restore section in the Sony Ericsson PC Suite and make a backup of your phone content. Updating your phone You can update your phone to the most recent software for optimal performance and to get the latest enhancements. You need a USB cable and an Internet-connected PC. To learn how, go to www.sonyericsson.com/update. Remember to back up your phone content before updating. See Backing up and restoring on page 27. Internet To start browsing 1 select Menu > Internet. Your subscription does not include data capability. Settings are missing or incorrect. You can download settings using the Settings download or from www.sonyericsson.com/support. Some problems can be fixed using Update Service. Using Update Service on a regular basis will optimise the phone’s performance. See Updating your phone on page 28. Some problems will require you to call your network operator. For more support go to www.sonyericsson.com/support. To transfer content using Media Go™ 1 Connect your phone to a computer using a USB cable supported by your phone. 2 Computer: When the Portable Device dialog box appears, select Transfer to or from Device using Media Go and click OK. The Media Go™ application opens. 3 Computer: Wait until your device appears in the Library navigation pane on the left of the Media Go™ window. You can now select and transfer files between the phone and computer. 4 Move files between your phone and the computer using the Media Go™ application. You can also back up and restore contacts in your phone by moving content between the memory card and the phone memory. . If you cannot use the Internet, see I cannot use Internetbased services on page 33. I have problems with memory capacity or the phone is working slowly Troubleshooting Mac® compatible software is also available for download at www.sonyericsson.com/support. You can back up and restore your contacts, calendar, tasks, notes and bookmarks using the Sony Ericsson PC Suite, which is available through PC Companion or from www.sonyericsson.com/support You need one of these operating systems to use Sony Ericsson PC software: Common questions To select flight mode 1 When the flight mode menu is activated, turn off your phone. 2 Turn on your phone and select Flight mode. appears. You can use the Media Go™ application to transfer media content between your phone and a computer. The Media Go™ application is available for download through PC Companion or from www.sonyericsson.com/support. Backing up and restoring Required operating systems Flight mode To activate the flight mode menu • Select Menu > Settings > General > Flight mode > Continue > Show at startup. Transferring content to and from a computer To download Mac® compatible software, go to www.sonyericsson.com/support. 24 Sony Ericsson Mobile Communications AB SE-221 88 Lund, Sweden 37 You may have to purchase a USB cable separately. Only use a USB cable supported by your phone. Check that Autoplay functionality is enabled on your PC. 1 Computer: Right-click the Safely Remove Hardware icon in the Microsoft® Windows® Explorer application. 2 Select the drives you want to disconnect. Select Stop. 3 Wait until you are notified that it is safe to remove the drive. Disconnect the USB cable. 30 Ericsson is a trademark or registered trademark of Telefonaktiebolaget LM Ericsson. Adobe Photoshop Album Starter Edition is a trademark or registered trademark of Adobe Systems Incorporated in the United States and/or other countries. Mac is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Microsoft, Windows, Outlook, Windows Vista, Windows Server, Exchange ActiveSync, and MSN are registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. This product is protected by certain intellectual property rights of Microsoft. Use or distribution of such technology outside of this product is prohibited without a license from Microsoft. Other product and company names mentioned herein may be the trademarks of their respective owners. Any rights not expressly granted herein are reserved. All illustrations are for illustration only and may not accurately depict the actual phone. To install PC Companion You can connect your phone to a computer using a USB cable, wait until the computer recognizes your phone. If you are using a computer running a Microsoft® Windows® operating system and you have not already installed the necessary USB software, you are asked to install PC Companion. Do not disconnect the USB cable when transferring content as this may corrupt the content. If Codes do not match appears, you entered the new PIN incorrectly. If Incorrect PIN appears, you entered the old PIN incorrectly. To start browsing using Wi-Fi™ 1 Make sure is showing in the status bar. Using a USB cable To move items between the phone memory and the memory card 1 Select Menu > Organiser > File manager. 2 Find an item and select Options > Manage file > Move. 3 Select Memory card or Phone. 4 Scroll to a folder and select Open. 5 Select Paste. 23 PIN codes Wi-Fi™ You can use File manager in your phone, to handle content saved in the phone memory or on a memory card. Tabs and icons in File manager show where the content is saved. If the memory is full, delete some content to create space. You can send content using different transfer methods, for example, Messages or Bluetooth wireless technology. Transferring and handling content 22 Handling content in the phone 27 28 4 Enter the number, including the international “+” sign and country code. 5 Select Save. Insert correct SIM card To select an MMS profile 1 Select Menu > Settings > Connectivity > Message settings > Multim. message. 2 Select an existing profile or create a new one. Incorrect PIN/Incorrect PIN2 Your phone is set to work only with certain SIM cards. Check if you are using the correct operator SIM card. You have entered your PIN or PIN2 incorrectly. Enter the correct PIN or PIN2 and select OK. PIN blocked/PIN2 blocked To set the message server address 1 Select Menu > Settings > Connectivity > Message settings > Multim. message. 2 Scroll to a profile and select Options > Edit. 3 Scroll to Message server and select Edit. 4 Enter the address and select OK > Save. You have entered your PIN or PIN2 code incorrectly three times in a row. To unblock, see SIM protection on page 30. No netw. coverage I cannot synchronise or transfer content between my phone and the computer, when using a USB cable. The software or the USB drivers have not been properly installed. Go to www.sonyericsson.com/support to read Feature guides which contain detailed installation instructions and troubleshooting sections. Error messages • Your phone is in flight mode. See Flight mode on page 31. • Your phone is not receiving any network signal, or the received signal is too weak. Contact your network operator and make sure that the network has coverage where you are. • The SIM card is not working properly. Insert your SIM card in another phone. If this works, it is probably your phone that is causing the problem. Please contact the nearest Sony Ericsson service location. Emergency calls only Insert SIM There is no SIM card in your phone or you may have inserted it incorrectly. See To insert the SIM card on page 5. The SIM card connectors need cleaning. If the card is damaged, contact your network operator. 34 You are within range of a network, but you are not allowed to use it. However, in an emergency, some network operators allow you to call the international emergency number 112. See Emergency calls on page 16. 35 FCC Statement Declaration of Conformity Sony Ericsson J10i2 UMTS HSPA 1 8 GSM GPRS/EDGE 850/900/1800/1900 English Radio wave exposure and Specific Absorption Rate (SAR) information This mobile phone model J10i2 has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health. The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardized methods with the phone transmitting at its highest certified power level in all used frequency bands. While there may be differences between the SAR levels of various phone models, they are all designed to meet the relevant guidelines for exposure to radio waves. For more information on SAR, please refer to the safety chapter in the User’s Guide. SAR data information for residents in countries that have adopted the SAR limit recommended by the International Commission of Non-Ionizing Radiation Protection (ICNIRP), which is 2 W/kg averaged over ten (10) gram of tissue (for example European Union, Japan, Brazil and New Zealand): The highest SAR value for this model phone when tested by Sony Ericsson for use at the ear is 1.24 W/kg (10g). FCC Statement This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Any change or modification not expressly approved by Sony Ericsson may void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. 19 Industry Canada Statement This device complies with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. 20 Declaration of Conformity for J10i2 We, Sony Ericsson Mobile Communications AB of Nya Vattentornet SE-221 88 Lund, Sweden declare under our sole responsibility that our product Sony Ericsson type AAD-3880065-BV and in combination with our accessories, to which this declaration relates is in conformity with the appropriate standards EN 301 511:V9.0.2, EN 301 908-1:V3.2.1, EN 301 908-2:V3.2.1, EN 300 328:V1.7.1, EN 300 440-1:V1.4.1, EN 300 440-2:V1.2.1, EN 301 489-7:V1.3.1, EN 301 489-17:V2.1.1, EN 301 489-24:V1.4.1, EN 301 489-3:V1.4.1, EN 60 950-1:2006 following the provisions of, Radio Equipment and Telecommunication Terminal Equipment directive 1999/5/EC. Lund, January 2010 Rikko Sakaguchi, Executive Vice President and Chief Creation Officer We fulfil the requirements of the R&TTE Directive (1999/5/EC). .R&TTE (1999/5/EC) إننا نحترم مقتضيات التوجيهات Biz R&TTE Təlimatlarının tələblərini yerinə yetiririk (1999/5/ EC). Ние изпълняваме изискванията на Директивата R&TTE (1999/5/EC). Mi ispunjavamo zahtjeve R&TTE Direktive (1999/5/EC). Complim els requisits de la directiva R&TTE (1999/5/EC). 21 Výrobek splňuje požadavky směrnice R&TTE (1999/5/EC). Vi opfylder kravene i R&TTE-direktivet (1999/5/EC). Die Anforderungen der Richtlinie für Funk- und Fernmeldegeräte (1999/5/EG) werden erfüllt. Πληρούμε τις απαιτήσεις της Οδηγίας R&TTE (1999/5/ΕΚ). Cumplimos los requisitos de la Directiva R&TTE (1999/5/EC). Vastab direktiivi R&TTE Directive (1999/5/EC) nõuetele. R&TTE (1999/5/EC) arteztarauaren baldintzak betetzen ditugu. (EC/1999/5) را به طور کامل طبق دستورالعملR&TTE ما مقررات .انجام داده ايم Täytämme radio- ja telepäätelaitedirektiivin (1999/5/EY) asettamat vaatimukset. Ce produit est conforme à la directive R&TTE (1999/5/EC). Sony Ericsson cumpre cos requisitos esixidos pola directiva R&TTE (1999/5/EC). Mun cika sharaɗin bayanin R&TTE (99/5/EC). Mi ispunjavamo zahtjeve R&TTE Direktive (1999/5/EC). Teljesítjük az R&TTE irányelv (1999/5/EC) követelményeit. Kami memenuhi persyaratan yang ditetapkan Petunjuk R&TTE (1999/5/EC). Við uppfyllum R&TTE tilskipunina (1999/5/EB). Il prodotto soddisfa i requisiti della Direttiva R&TTE (1999/5/EC). .(EC/1999/5) R&TTE-אנו עומדים בכל הדרישות שבהנחיית ה Mes vykdome R&TTE direktyvos (1999/5/EC) reikalavimus. Mēs izpildām R&TTE direktīvas (1999/5/EK) prasības. Ние ги исполнуваме барањата на R&TTE Directive (1999/5/EC). We voldoen aan de vereisten die in de R&TTE-richtlijn (1999/5/EG) worden gesteld. Vi oppfyller kravene i R&TTE-direktivet (1999/5/EC). 22 Atendemos aos requisitos da Diretriz R&TTE (1999/5/EC). Spełniamy wymagania dyrektywy R&TTE (1999/5/WE). São cumpridos os requisitos da Directiva R&TTE (1999/5/EC). Îndeplinim cerinţele Directivei R&TTE (1999/5/EC). Изделие удовлетворяет требованиям Директивы R&TTE (1999/5/EC). Výrobok spĺňa požiadavky smernice R&TTE (1999/5/EC). Izpolnjujemo zahteve direktive za radijsko in telekomunikacijsko terminalsko opremo (1999/5/ES). Ne përmbushim kërkesat e direktivës R&TTE (1999/5/EC). Mi ispunjavamo zahteve direktive R&TTE (1999/5/EC). Re phethisa ditlhoko tsa Taelo ya R&TTE (1999/5/EC). Vi uppfyller kraven i R&TTE-direktivet (1999/5/EC). เราปฏิ บ ั ต ิ ต ามข อ กำหนดของข อ บั ง คั บ R&TTE (1999/5/EC) R&TTE Kararnamesinin (1999/5/EC) gerekliliklerini yerine getirmekteyiz. Цей Виріб відповідає вимогам Директиви R&TTE (1999/5/EC). Chúng tôi đáp ứng các yêu cầu của Chỉ thị R&TTE (1999/5/EC). A ti mu awọn ibeere Ilana ti R&TTE ṣẹ (99/5/EC). 我們符合 R&TTE 規程中的要求 (1999/5/EC)。 本公司符合 R&TTE Directive (1999/5/EC) 中的規定。 我们符合 R&TTE 指令 (1999/5/EC) 的要求。 Siyazifeza izidingo zeMiyalelo ye-R&TTE (1999/5/EC). 23 www.sonyericsson.com Sony Ericsson Mobile Communications AB SE-221 88 Lund, Sweden 1229-5462.1 Important information Sony Ericsson Consumer Web site At www.sonyericsson.com/support there is a support section where help and tips are only a few clicks away. Here you will find the latest computer software updates and tips on how to use your product more efficiently. Service and support You have access to a portfolio of exclusive service advantages such as: • Global and local Web sites providing support. • A global network of Contact Centers. • An extensive network of Sony Ericsson service partners. • A warranty period. Learn more about the warranty conditions in theLimited warrantysection. At www.sonyericsson.com/support, you can find the latest support tools and information. For operator-specific services and features, please contact your network operator. You can also contact our Contact Centers. If your country/ region is not represented in the list below, please contact your local dealer. (Calls are charged according to national rates, including local taxes, unless the phone number is a toll-free number.) If your product needs service, please contact the dealer from whom it was purchased, or one of our service partners. For warranty claims, save proof of purchase. Guidelines for Safe and Efficient Use Please follow these guidelines. Failure to do so might entail a potential health risk or product malfunction. If in doubt as to its proper function, have the product checked by a certified service partner before charging or using it. Recommendations for care and safe use of our products • Handle with care and keep in a clean and dust-free place. • Warning! May explode if disposed of in fire. • Do not expose to liquid or moisture or excess humidity. • For optimum performance, the product should not be operated in temperatures below -10°C(+14°F) or above +45°C(+113°F). Do not expose the battery to temperatures above +60°C(+140°F). • Do not expose to flames or lit tobacco products. • Do not drop, throw or try to bend the product. • Do not paint or attempt to disassemble or modify the product. Only Sony Ericsson authorised personnel should perform service. • Consult with authorised medical staff and the instructions of the medical device manufacturer before using the product near pacemakers or other medical devices or equipment. • Discontinue use of electronic devices, or disable the radio transmitting functionality of the device, where required or requested to do so. • Do not use where a potentially explosive atmosphere exists. • Do not place the product, or install wireless equipment, in the area above an air bag in a car. • Caution: Cracked or broken displays may create sharp edges or splinters that could be harmful upon contact. • Do not use the Bluetooth Headset in positions where it is uncomfortable or will be subject to pressure. Children Warning! Keep out of the reach of children. Do not allow children to play with mobile phones or accessories. They could hurt themselves or others. Products may contain small parts that could become detached and create a choking hazard. Power supply (Charger) Connect the charger to power sources as marked on the product. Do not use outdoors or in damp areas. Do not alter or subject the cord to damage or stress. Unplug the unit before cleaning it. Never alter the plug. If it does not fit into the outlet, have a proper outlet installed by an electrician. When a power supply is connected there is a small drain of power. To avoid this small energy waste, disconnect the power supply when the product is fully charged. Use of charging devices that are not Sony Ericsson branded may pose increased safety risks. Battery New or idle batteries can have short-term reduced capacity. Fully charge the battery before initial use. Use for the intended purpose only. Charge the battery in temperatures between +5°C(+41°F) and +45°C(+113°F). Do not put the battery into your mouth. Do not let the battery contacts touch another metal object. Turn off the product before removing the battery. Performance depends on temperatures, signal strength, usage patterns, features selected and voice or data transmissions. Only Sony Ericsson service partners should remove or replace built-in batteries. Use of batteries that are not Sony Ericsson branded may pose increased safety risks. Replace the battery only with another Sony Ericsson battery that has been qualified with the product per the standard IEEE-1725. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard. Personal medical devices Mobile phones may affect implanted medical equipment. Reduce risk of interference by keeping a minimum distance of 15 cm(6 inches) between the phone and the device. Use the phone at your right ear. Do not carry the phone in your breast pocket. Turn off the phone if you suspect interference. For all medical devices, consult a physician and the manufacturer. Driving Some vehicle manufacturers forbid the use of phones in their vehicles unless a handsfree kit with an external antenna supports the installation. Check with the vehicle manufacturer's representative to be sure that the mobile phone or Bluetooth handsfree will not affect the electronic systems in the vehicle. Full attention should be given to driving at all times and local laws and regulations restricting the use of wireless devices while driving must be observed. GPS/Location based functions Some products provide GPS/Location based functions. Location determining functionality is provided “As is” and “With all faults”. Sony Ericsson does not make any representation or warranty as to the accuracy of such location information. Use of location-based information by the device may not be uninterrupted or error free and may additionally be dependent on network service availability. Please note that functionality may be reduced or prevented in certain environments such as building interiors or areas adjacent to buildings. Caution: Do not use GPS functionality in a manner which causes distraction from driving. Emergency calls Calls cannot be guaranteed under all conditions. Never rely solely upon mobile phones for essential communication. Calls may not be possible in all areas, on all networks, or when certain network services and/or phone features are used. Antenna Use of antenna devices not marketed by Sony Ericsson could damage the phone, reduce performance, and produce SAR levels above the established limits. Do not cover the antenna with your hand as this affects call quality, power levels and can shorten talk and standby times. Radio Frequency (RF) exposure and Specific Absorption Rate (SAR) When the phone or Bluetooth handsfree is turned on, it emits low levels of radio frequency energy. International safety guidelines have been developed through periodic and thorough evaluation of scientific studies. These guidelines establish permitted levels of radio wave exposure. The guidelines include a safety margin designed to assure the safety of all persons and to account for any variations in measurements. Specific Absorption Rate (SAR) is used to measure radio frequency energy absorbed by the body when using a mobile phone. The SAR value is determined at the highest certified power level in laboratory conditions, but because the phone is designed to use the minimum power necessary to access the chosen network, the actual SAR level can be well below this value. There is no proof of difference in safety based on difference in SAR value. Products with radio transmitters sold in the US must be certified by the Federal Communications Commission (FCC). When required, tests are performed when the phone is placed at the ear and when worn on the body. For body-worn operation, the phone has been tested when positioned a minimum of 15 mm from the body without any metal parts in the vicinity of the phone or when properly used with an appropriate Sony Ericsson accessory and worn on the body. For more information about SAR and radio frequency exposure, go to: www.sonyericsson.com/health. Flight mode Bluetooth and WLAN functionality, if available in the device, can be enabled in Flight mode but may be prohibited onboard aircraft or in other areas where radio transmissions are prohibited. In such environments, please seek proper authorisation before enabling Bluetooth or WLAN functionality even in Flight mode. Malware Malware (short for malicious software) is software that can harm the mobile phone or other computers. Malware or harmful applications can include viruses, worms, spyware, and other unwanted programs. While the device does employ security measures to resist such efforts, Sony Ericsson does not warrant or represent that the device will be impervious to the introduction of malware. You can however reduce the risk of malware attacks by using care when downloading content or accepting applications, refraining from opening or responding to messages from unknown sources, using trustworthy services to access the Internet, and only downloading content to the mobile phone from known, reliable sources. Accessories Use only Sony Ericsson branded original accessories and certified service partners. Sony Ericsson does not test third-party accessories. Accessories may influence RF exposure, radio performance, loudness, electric safety and other areas. Thirdparty accessories and parts may pose a risk to your health or safety or decrease performance. Accessible Solutions/Special Needs In the US, compatible Sony Ericsson phones may offer compatibility with TTY terminals (with use of necessary accessory). For more information call the Sony Ericsson Special Needs Center on 877 878 1996 (TTY) or 877 207 2056 (voice), or go to www.sonyericsson-snc.com. Disposal of old electrical and electronic equipment Electronic equipment and batteries should not be included as household waste but should be left at an appropriate collection point for recycling. This helps prevent potential negative consequences for the environment and human health. Check local regulations by contacting your local city office, your household waste disposal service, the shop where you purchased the product or calling a Sony Ericsson Contact Center. Do not attempt to remove internal batteries. Internal batteries shall be removed only by a waste treatment facility or trained service professional. Disposing of the battery Check local regulations or call a Sony Ericsson Contact Center for information. Never use municipal waste. Memory card If the product comes complete with a removable memory card, it is generally compatible with the handset purchased but may not be compatible with other devices or the capabilities of their memory cards. Check other devices for compatibility before purchase or use. If the product is equipped with a memory card reader, check memory card compatibility before purchase or use. Memory cards are generally formatted prior to shipping. To reformat the memory card, use a compatible device. Do not use the standard operating system format when formatting the memory card on a PC. For details, refer to the operating instructions of the device or contact customer support. Warning! If the device requires an adapter for insertion into the handset or another device, do not insert the card directly without the required adapter. Precautions on memory card use • Do not expose the memory card to moisture. • Do not touch terminal connections with your hand or any metal object. • Do not strike, bend, or drop the memory card. • Do not attempt to disassemble or modify the memory card. • Do not use or store the memory card in humid or corrosive locations or in excessive heat such as a closed car in summer, in direct sunlight or near a heater, etc. • Do not press or bend the end of the memory card adapter with excessive force. • Do not let dirt, dust, or foreign objects get into the insert port of any memory card adapter. • Check you have inserted the memory card correctly. • Insert the memory card as far as it will go into any memory card adapter needed. The memory card may not operate properly unless fully inserted. • We recommend that you make a backup copy of important data. We are not responsible for any loss or damage to content you store on the memory card. • Recorded data may be damaged or lost when you remove the memory card or memory card adapter, turn off the power while formatting, reading or writing data, or use the memory card in locations subject to static electricity or high electrical field emissions. Protection of personal information Erase personal data before disposing of the product. To delete data, perform a master reset. Deleting data from the phone memory does not ensure that it cannot be recovered. Sony Ericsson does not warrant against recovery of information and does not assume responsibility for disclosure of any information even after a master reset. Loudness warning! Avoid volume levels that may be harmful to your hearing. End User Licence Agreement Software delivered with this device and its media is owned by Sony Ericsson Mobile Communications AB, and/or its affiliated companies and its suppliers and licensors. Sony Ericsson grants you a non-exclusive limited licence to use the Software solely in conjunction with the Device on which it is installed or delivered. Ownership of the Software is not sold, transferred or otherwise conveyed. Do not use any means to discover the source code or any component of the Software, reproduce and distribute the Software, or modify the Software. You are entitled to transfer rights and obligations to the Software to a third party, solely together with the Device with which you received the Software, provided the third party agrees in writing to be bound by the terms of this Licence. This licence exists throughout the useful life of this Device. It can be terminated by transferring your rights to the Device to a third party in writing. Failure to comply with any of these terms and conditions will terminate the licence immediately. Sony Ericsson and its third party suppliers and licensors retain all rights, title and interest in and to the Software. To the extent that the Software contains material or code of a third party, such third parties shall be beneficiaries of these terms. This licence is governed by the laws of Sweden. When applicable, the foregoing applies to statutory consumer rights. In the event Software accompanying or provided in conjunction with your device is provided with additional terms and conditions, such provisions shall also govern your possession and usage of the Software. Export regulations Export regulations: This product, including any software or technical data contained in or accompanying the product, may be subject to import and export regulations of the European Union, the United States and other countries. The user and any possessor of the product agrees to comply strictly with all such regulations and acknowledges that it is their responsibility to obtain any required licenses to export, re-export, or import this product. Without limiting the foregoing, and as an example, the user and any possessor of the product: (1) must not knowingly export or re-export Products to destinations identified pursuant to Articles in Chapter II of European Council Regulation (EC) 1334/2000; (2), must comply with U.S. government Export Administration Regulations ("EAR", 15 C.F.R. §§ 730-774, http:// www.bis.doc.gov/ ) administered by Department of Commerce, Bureau of Industry and Security; and (3) must comply with economic sanctions regulations (30 C.F.R. §§ 500 et. seq.,., http://www.treas.gov/offices/enforcement/ofac/) administered by 10 the U.S. Department of Treasury, Office of Foreign Assets Control. The user and any possessor of the product may not transport or deliver the product, its accessories or separate software to any country, region, entity or person prohibited by these regulations. Limited Warranty Sony Ericsson Mobile Communications AB, SE-221 88 Lund, Sweden, (Sony Ericsson) or its local affiliated company, provides this Limited Warranty for your mobile phone, original accessory delivered with your mobile phone, and/or your mobile computing product (hereinafter referred to as “Product”). Should your Product need warranty service, please return it to the dealer from whom it was purchased, or contact your local Sony Ericsson Contact Center (national rates may apply) or visit www.sonyericsson.com to get further information. Our warranty Subject to the conditions of this Limited Warranty, Sony Ericsson warrants this Product to be free from defects in design, material and workmanship at the time of its original purchase by a consumer. This Limited Warranty will last for a period of two (2) years as from the original date of purchase of the Product for your mobile phone, and for a period of one (1) year following the original purchase date of the Product for all original accessories (such as the battery, charger or handsfree kit) which may be delivered with your mobile phone. What we will do If, during the warranty period, this Product fails to operate under normal use and service, due to defects in design, materials or workmanship, Sony Ericsson authorised distributors or service partners, in the country/region* where you purchased the Product, will, at their option, either repair or replace the Product in accordance with the terms and conditions stipulated herein. 11 Sony Ericsson and its service partners reserve the right to charge a handling fee if a returned Product is found not to be under warranty according to the conditions below. Please note that some of your personal settings, downloads and other information may be lost when your Sony Ericsson Product is repaired or replaced. At present, Sony Ericsson may be prevented by applicable law, other regulation or technical restrictions from making a backup copy of certain downloads. Sony Ericsson does not take any responsibility for any lost information of any kind and will not reimburse you for any such loss. You should always make backup copies of all the information stored on your Sony Ericsson Product such as downloads, calendar and contacts before handing in your Sony Ericsson Product for repair or replacement. Conditions 1. This Limited Warranty is valid only if the original proof of purchase for this Product issued by a Sony Ericsson authorised dealer specifying the date of purchase and serial number**, is presented with the Product to be repaired or replaced. Sony Ericsson reserves the right to refuse warranty service if this information has been removed or changed after the original purchase of the Product from the dealer. 2. If Sony Ericsson repairs or replaces the Product, the repair for the defect concerned, or the replaced Product shall be warranted for the remaining time of the original warranty period or for ninety (90) days from the date of repair, whichever is longer. Repair or replacement may involve the use of functionally equivalent reconditioned units. Replaced parts or components will become the property of Sony Ericsson. 3. This warranty does not cover any failure of the Product due to normal wear and tear, or due to misuse, including but not limited to use in other than the normal and customary manner, in accordance with the Sony Ericsson instructions for use and maintenance of the Product. Nor does this warranty cover any failure of the Product due to accident, software or hardware 12 modification or adjustment, acts of God or damage resulting from liquid. A rechargeable battery can be charged and discharged more than a hundred times. However, it will eventually wear out – this is not a defect and corresponds to normal wear and tear. When the talk-time or standby time is noticeably shorter, it is time to replace the battery. Sony Ericsson recommends that you use only batteries and chargers approved by Sony Ericsson. Minor variations in display brightness and colour may occur between phones. There may be tiny bright or dark dots on the display. These are called defective pixels and occur when individual dots have malfunctioned and can not be adjusted. Two defective pixels are deemed acceptable. Minor variations in camera image appearance may occur between phones. This is nothing uncommon and is not regarded as a defective camera module. 4. Since the cellular system on which the Product is to operate is provided by a carrier independent from Sony Ericsson, Sony Ericsson will not be responsible for the operation, availability, coverage, services or range of that system. 5. This warranty does not cover Product failures caused by installations, modifications, or repair or opening of the Product performed by a non-Sony Ericsson authorised person. 6. The warranty does not cover Product failures which have been caused by use of accessories or other peripheral devices which are not Sony Ericsson branded original accessories intended for use with the Product. Sony Ericsson disclaims any and all warranties, whether express or implied, for failures caused to the Product or peripheral devices as a result of viruses, trojan horses, spyware, or other malicious software. Sony Ericsson strongly recommends that you install appropriate virus protection software on your Product and any peripheral devices connected to it, as available, and update it regularly, to better protect your device. It is understood, however, that such software will never fully protect your Product or its peripheral 13 devices and Sony Ericsson disclaims all warranties, whether express or implied, in case of failure by such antivirus software to fulfil its intended purpose. 7. Tampering with any of the seals on the Product will void the warranty. 8. THERE ARE NO EXPRESS WARRANTIES, WHETHER WRITTEN OR ORAL, OTHER THAN THIS PRINTED LIMITED WARRANTY. ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL SONY ERICSSON OR ITS LICENSORS BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR COMMERCIAL LOSS TO THE FULL EXTENT THOSE DAMAGES CAN BE DISCLAIMED BY LAW. Some countries/states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you. The warranty provided does not affect the consumer’s statutory rights under applicable legislation in force, nor the consumer’s rights against the dealer arising from their sales / purchase contract. *Geographical scope of the warranty If you have purchased your Product in a country member of the European Economic Area (EEA) or in Switzerland or the Republic of Turkey, and such Product was intended for sale in the EEA or in Switzerland or in Turkey, you can have your Product serviced in any EEA country or in Switzerland or in Turkey, under the warranty conditions prevailing in the country in which you require servicing, provided that an identical Product is sold in such country by an authorised Sony Ericsson distributor. To find out if your Product is sold in the country you are in, please call the local Sony Ericsson Contact Center. Please observe that certain 14 services may not be available outside the country of original purchase, for example, due to the fact that your Product may have an interior or exterior which is different from equivalent models sold in other countries. Please note in addition that it may sometimes not be possible to repair SIM-locked Products. ** In some countries/regions additional information (such as a valid warranty card) may be requested. Trademarks and acknowledgements The Liquid Identity logo and Xperia are trademarks or registered trademarks of Sony Ericsson Mobile Communications AB. Sony is a trademark or a registered trademark of Sony Corporation. Ericsson is a trademark or registered trademark of Telefonaktiebolaget LM Ericsson. Bluetooth is a trademark or a registered trademark of Bluetooth SIG Inc. and any use of such mark by Sony Ericsson is under license. Other product and company names mentioned herein may be the trademarks of their respective owners. Any rights not expressly granted herein are reserved. 15 Support Anguilla questions.CO@support.sonyericsson.com Antigua and Barbuda Argentina 1-800-080-9518 (Toll Free) 1-800-081-9518 (Toll Free) 0800-333-7427 (número gratuito) Australia 1300 650-050 (Toll Free) The Bahamas 1-800-205-6062 (Toll Free) Barbados 1-800-082-9518 (Toll Free) Belgique/ 02-0745 1611 België Belize AN 815, PIN 5597 (Toll Free) Bermuda 1-800-083-9518 (Toll Free) Bolivia 800-100-542 (número gratuito) Brasil 4001-0444 (ligação gratuita) Canada 1 866 766 9374 (Toll Free / sans frais) Cayman 1-800-084-9518 Islands (Toll Free) Central and +27 11 506 0123 Southern Africa Česká 844 550 055 republika Chile 800-646-425 (número gratuito) Colombia 01800-0966-080 (número gratuito) Costa Rica 0 800 011 0400 (número gratuito) Danmark 3331 2828 questions.CO@support.sonyericsson.com 16 questions.CO@support.sonyericsson.com questions.AU@support.sonyericsson.com questions.CO@support.sonyericsson.com questions.CO@support.sonyericsson.com questions.BE@support.sonyericsson.com questions.CO@support.sonyericsson.com questions.CO@support.sonyericsson.com questions.CO@support.sonyericsson.com questions.BR@support.sonyericsson.com questions.CA@support.sonyericsson.com questions.CO@support.sonyericsson.com questions.CF@support.sonyericsson.com questions.CZ@support.sonyericsson.com questions.CO@support.sonyericsson.com questions.CO@support.sonyericsson.com questions.CO@support.sonyericsson.com questions.DK@support.sonyericsson.com Deutschland 0180 534 2020 (ortsübliche Gebühren) Dominica 1-800-085-9518 (Toll Free) Ecuador 1-800-0102-50 (número gratuito) Eesti 06 032 032 16727 Egypt/ م ص ر 801 11 810 810 Ελλάδα +30 210 899 19 19 (από κινητό τηλέφωνο) El Salvador 800-6323 (número gratuito) España 902 180 576 (tarifa local) France 09 69 32 21 21 09 69 32 21 22 (Xperia™ uniquement) Guatemala 1-800-300-0057 (número gratuito) Haïti/Ayiti AN 193, PIN 5598 (numéro gratuit / nimewo gratis) Honduras AN 8000122, PIN 5599 (número gratuito) Hong Kong/香 +852 8203 8863 港 Hrvatska 062 000 000 India/भा रत 1800 11 1800 (Toll Free) +91 (011) 39011111 Indonesia 021 2701388 Ireland 1850 545 888 (Local rate) Italia 06 48895206 (tariffa locale) Jamaica 1-800-442-3471 (Toll Free) questions.DE@support.sonyericsson.com questions.CO@support.sonyericsson.com questions.CO@support.sonyericsson.com questions.EE@support.sonyericsson.com questions.EG@support.sonyericsson.com questions.GR@support.sonyericsson.com questions.CO@support.sonyericsson.com questions.ES@support.sonyericsson.com questions.FR@support.sonyericsson.com questions.CO@support.sonyericsson.com questions.CO@support.sonyericsson.com questions.CO@support.sonyericsson.com questions.HK@support.sonyericsson.com questions.HR@support.sonyericsson.com questions.IN@support.sonyericsson.com questions.ID@support.sonyericsson.com questions.IE@support.sonyericsson.com questions.IT@support.sonyericsson.com questions.CO@support.sonyericsson.com 17 Κύπρος/ 0800 90 909 Kıbrıs Latvija 67 21 43 01 Lietuva 8 700 55030 Magyarország 01 880 47 47 Malaysia 1800-88-9900 (Toll Free / bebas tol) +212 2 2958 344 Maroc/ المغرب México 0 1800 000 4722 (número gratuito) Nederland 0900 8998318 Nederlandse 001-866-509-8660 Antillen (gratis nummer) New Zealand 0800-100-150 (Toll Free) Nicaragua AN 1800-0166, PIN 5600 (número gratuito) Norge 815 00 840 (lokaltakst) Österreich 0810 200 245 021 - 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