Sony A3880067 GSM 850/900/1800/1900 GPRS / EDGE / UMTS FDD1 / HSPA mobile phone with Bluetooth, FM receiver User Manual Sony Ericsson Mobile Communications AB

Sony Mobile Communications Inc GSM 850/900/1800/1900 GPRS / EDGE / UMTS FDD1 / HSPA mobile phone with Bluetooth, FM receiver Sony Ericsson Mobile Communications AB

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A3880067 User Manual

08 user manual

J10User guide

Important informationPlease read the Important information leaflet before youuse your mobile phone.Experience more. Discoverhow.Fill it with pop and let it rock. Share your life in pictures. Orwhy not go online for the latest updates? Your new phone isthe key to a wider world. And it's just around the corner.Get started with this User guide. And join us online to get thefull picture. Music, games, apps, updates, downloads,support and more. All in one place:www.sonyericsson.com/J10Don't forget to update your phone software. SeeUpdating your phone on page 33.User guide in the phoneAn extended User guide is available in your phone.To access the User guide in your phone•Select Menu > Settings > User help > User guide.2

Phone overview1 Ear speaker11110121314234567982 Light sensor3 Connector for charger,handsfree, and USB cable4 Screen5 Selection keys6 Call key7 Activity menu key8 Navigation key9 Keylock key10 Video call camera*11 End key, On/off key12 C key (Clear)13 Silent key14 Microphone3

15 Microphone1517161819202116 Flash light17 Volume, digital zoom key18 Main camera lens19 Camera key20 Speaker21 Strap hole* The video call camera may not be available in your phone.4

Getting startedTo insert the SIM card1Remove the battery cover.2Slide the SIM card into its holder with the gold-colouredcontacts facing down.5

To insert the battery1Insert the battery with the label side up and theconnectors facing each other.2Attach the battery cover.Turning on the phoneTo turn on the phone1Press and hold down .6

2Enter your SIM card PIN (Personal Identification Number),if requested, and select OK.3Select a language.4Follow the instructions that appear.If you want to correct a mistake when you enter yourPIN, press .HelpIn addition to this User guide, Feature guides and moreinformation are available at www.sonyericsson.com/cn.There are also help functions in your phone. See thefollowing instructions on how to access them.To view tips and tricks•Select Menu > Settings > User help > Tips andtricks.To view information about functions•Scroll to a function and select Info, if available. In somecases, Info appears under Options.To view the phone status•Press a volume key. Phone, memory and batteryinformation is shown.Supported services and featuresSome of the services and features described in thisUser guide are not supported by all networks and/orservice providers in all areas. Without limitation, thisapplies to the GSM International Emergency Number112. Please contact your network operator or serviceprovider to determine availability of any specific7

service or feature and whether additional access orusage fees apply.Charging the batteryThe phone battery is partly charged when you buy it.It may take 30 minutes for the battery icon to appearon the screen.To charge the battery1Connect the charger to the phone.2Remove the charger by tilting the plug upwards.Note•If there are two USB cables in the kit (a USB cable forcharging and a USB cable for data transfer), the USBcable for charging is only intended for charging yourphone. Do not use it for transferring data. The USBcable for the USB charger is only intended for connection8

to the AC adapter to charge your phone. It must not beused for connection to a PC. It can only be used forcharging your phone. Never use it for chargingaccessories.USB cable for chargingUSB cable for transferring•If there is only one USB cable in the kit, it is intended forcharging your phone as well as transferring data.•If there is only one USB cable for the USB charger in thephone kit, this USB cable is only intended for chargingyour phone.•To charge your phone, Sony Ericsson stronglyrecommends that you use only Sony Ericssonbranded original batteries, a power supply which isin accordance with specification YD/T 1591-2006 (aCommunications Industry standard of P. R. China),and the USB cable supplied with your phone. The use9

of third-party products may decrease the performanceof your phone and/or pose a risk to your health or safety.You can charge the battery for more or less than 3hours. Interrupted charging will not damage thebattery. Performance depends on temperatures,signal strength, usage patterns, features selected andvoice or data transmissions. The stand-by time for thisbattery is up to 430 hours in GSM network; up to446 hours in UMTS network (the test results are basedon GSMA battery life test technology).Use only Sony Ericsson branded original batteriesintended for use with your mobile phone. If you useother batteries you may not be able to charge yourphone.Maximising battery performance•Charge your phone often. The battery lasts longer if youcharge it frequently.•If you are in an area with no coverage, your phonerepeatedly scans for available networks. This consumespower. If you cannot move to an area with bettercoverage, turn off your phone temporarily.•Turn off 3G and Bluetooth™ wireless technology whenyou do not need these functions.•Do not cover the phone antenna when you are engagedin a call.Go to www.sonyericsson.com/support to learn moreabout how to maximise the battery performance.10

Menu overview*PlayNow™CameraAlarmsCalls**AllAnsweredDialledMissedInternetMessagingWrite new, Inbox/Conversations,Messages, Email, CallvoicemailContactsMyself, New contactOrganiserApplications, Filemanager ** , Filetransfer, Tasks,Notes, Video call,Synchronisation,Timer, Stopwatch,Torch, CalculatorEntertainmentOnline services* ,Radio, TrackID™,Location services,Games, Recordsound, Demo tourMediaPhoto, Music, Video,Games, Web feeds,SettingsCalendarSettingsGeneralProfiles, Time & date,Language, Updatesoftware, Voicecontrol, Shortcuts,Flight mode,11

Automatic keylock,PIN codes, Security,Accessibility* , Phonestatus, Master resetSounds & alertsRing volume,Ringtone, Silentmode, Increasing ring,Vibrating alert,Message alert, KeysoundDisplayWallpaper, Main menulayout, Theme,Startup screen,Screen saver, Clocksize, Brightness, Editline names*CallsSpeed dial, Smartsearch, Divert calls,Switch to line 2* ,Manage calls, Time* ,Show/hide my no.* ,HandsfreeConnectivityBluetooth, USB,Phone name, Contentsharing* ,Synchronisation,Device management,Mobile networks, Datacommunication* ,Internet settings,Streaming settings,Message settings, SIPsettings, AccessoriesUser helpUser guide, Basicsetup, Tips and tricks* Some menus areoperator-, network- andsubscription-dependent.** You can use thenavigation key to scrollbetween tabs insubmenus.12

NavigationTo access the main menu•When Menu appears on the screen, press the centreselection key to select Menu.•If Menu does not appear on the screen, press , andthen press the centre selection key to select Menu.To navigate the phone menus•Press the navigation key upwards, downwards, left orright to move through the menus.To end a function•Press .To return to standby•Press .To delete items•Press to delete items such as numbers, letters,pictures and sounds.13

ShortcutsYou can use the navigation key shortcuts to go directly tofunctions from standby.To use navigation key shortcuts•Press the navigation key upwards, downwards, left orright to go directly to a function.To edit a navigation key shortcut1Select Menu > Settings > General > Shortcuts.2Scroll to an option and select Edit.3Scroll to a menu option and select Shortc..Activity menuThe activity menu gives you quick access to:•New events – missed calls and new messages.•Running apps – applications that are running in thebackground.•My shortcuts – add your favourite functions to accessthem quickly.•Internet – connect conveniently to the Internet.To open the activity menu•Press .Memory cardYou may have to purchase a memory card separately.Your phone supports a microSD™ memory card, addingmore storage space to your phone. This type of card canalso be used as a portable memory card with othercompatible devices.14

You can move content between a memory card and thephone memory.To insert a memory card•Remove the battery cover and insert the memory cardwith the gold-coloured contacts facing down.To remove a memory card•Remove the battery cover and slide the memory card toremove it.15

Entering textYou can use multitap text input or Quick text input toenter text. The Quick text input method uses a dictionaryapplication in your phone.To change the writing language•When you enter text, press and hold down .To change the text input method•When you enter text, press and hold down .To shift between upper- and lower-case letters or numbers•When you enter text, press .To enter numbers1When you enter text, press repeatedly until appears at the top of the screen.2To enter a number, press .To enter a number from text input mode, you canpress and hold down – .To enter punctuation marks and symbols1When you enter text, press briefly.2Scroll to a symbol and select Insert.When you enter Chinese, you can insert full-sizesymbols such as 。 or 《. To open the full-size symboltable, press and select Full.To select from the most commonly used punctuationmarks, you can also press .To enter text using Quick text input1Select, for example, Menu > Messaging > Write new >Message.16

2If is not displayed, press and hold down tochange to Quick text input.3Press each key only once, even if the letter you want isnot the first letter on the key. For example, to write theword “Jane”, press , , , . Write thewhole word before looking at the suggestions.4To view word suggestions, press or press thenavigation key downwards.5Press to accept a suggestion and add a space.To enter text using the multitap method1Select, for example, Menu > Messaging > Write new >Message.2If is displayed, press and hold down to changeto multitap text input.3Press – repeatedly until the desired letterappears.4Press to add a space.Multitap input only applies when Latin characters areselected as input language.To add words to the phone dictionary1When you enter text using Quick text input, selectOptions > Spell word.2Write the word using multitap input and select Save.Chinese input•Stroke input•Pinyin inputGeneral instructionsYour phone has a function to speed up the entry of Chinesecharacters. Whenever you enter a stroke or a Pinyin letter,a candidate row of the most frequently used characters17

containing that stroke or relating to that letter appears at thebottom of the screen.Stroke inputA Chinese character is built up of strokes. There are morethan 30 basic strokes, which are grouped into 5 strokecategories.ComponentsThe basic building units of Chinese characters arecomponents that are made up of strokes. After entering thefirst two strokes of the desired character, the componentand character candidates that started with that stroke aredisplayed in the candidate row. Using components is a fastmethod for entering complex characters.Pinyin inputSelect the required Pinyin letters, and the phone will makevarious proposals on the screen, according to thepronunciation rules of Mandarin.CallingYou need to turn on your phone and be within range of anetwork.Making and answering callsTo end a call•Press .To answer a call•Press .To reject a call•Press .18

To change the ear speaker volume during a call•Press the volume keys up or down.To mute the microphone during a call1Press and hold down . appears.2Press and hold down again to resume.To turn on the loudspeaker during a call•Select Spkr on. appears.Do not hold the phone to your ear when using theloudspeaker. This could damage your hearing.Background musicYou can add background music to an ongoing call. Whenactivated, background music can be heard by allparticipants. When the microphone is muted, thebackground music continues to play.To start playing background music during a call•During the call, select Music.See To play music on page 26.To stop playing background music during a call•Press the centre selection key.To change the background music volume during a call•Press the volume key up or down.Only the music volume can be changed when themusic is playing.Call sound qualityThe Noise shield filters out sound around you that can makeit difficult for the other party to hear your voice, while theClear Voice function helps you hear better in a crowded19

environment. You can enable or disable these functionsduring a call.To turn off the Noise shield•During a call, select Options > Noise shield off. Thestatus icon on the screen changes to .To turn on Clear Voice•During a call, select Options > Clear Voice on.Emergency callsYour phone supports international emergency numbers, forexample, 112 or 911. You can normally use these numbersto make emergency calls in any country, with or without theSIM card inserted, if you are within range of a network.In some countries, other emergency numbers may alsobe promoted. Your network operator may thereforehave saved additional local emergency numbers on theSIM card.To make an emergency call•Enter 112 (the international emergency number) andpress .To view your local emergency numbers1Select Menu > Contacts.2Scroll to New contact and select Options > Specialnumbers > Emergency numbers.Call listYou can view information about answered , dialled and missed or rejected calls.To call a number from the call list1Press and scroll to a tab.20

2Scroll to a name or a number and press .ContactsYou can save names, phone numbers and personalinformation in Contacts. Information can be saved in thephone memory or on the SIM card.You can synchronise your contacts using theSony Ericsson PC Suite. Add the area code when yousave fixed line numbers in your phone.To add a phone contact1Select Menu > Contacts.2Scroll to New contact and select Add.3Enter the name and select OK.4Scroll to New number: and select Add.5Enter the number and select OK.6Select a number option.7Scroll between the tabs and add information to the fields.8Select Save.Calling contactsTo call a contact written in Chinese characters1Select Menu > Contacts. Enter the entire multi-lettername, pure initial or mixed initial Pinyin of Chinesecontacts you want to call.2When the contact is highlighted, press or to selecta number. Press .To call a contact written in Latin letters1Select Menu > Contacts. Scroll to, or enter the firstletters or all letters of the contact you want to call (amaximum of 10 letters).21

2When the contact is highlighted, press or to selecta number. Press .The phone supports a mixed search of Chinese andEnglish contacts. When a contact is written in Latincharacters, the entered letter can reach the Latincontact you want to call. When a contact is written inChinese characters, the entered letter can reach thePinyin of the Chinese contact you want to call.To make a call using Smart search1Press – to enter a sequence of (at least two)digits. All entries that match the sequence of digits, orcorresponding letters, are shown in a list.2Scroll to a contact or a phone number and press .To turn on or off Smart search1Select Menu > Settings > Calls > Smart search.2Select an option.ImagingYou can take photos and record videos to view, save orsend. You can find saved photos and videos in Media andin File manager.22

Viewfinder and camera keys12 3 4 51 Zoom in or out2 Indicates photo mode3 View photos and video clips4 Indicates video mode5 Activate the camera/Take photos/Record videoclipsTo activate the camera•Press .Using the still cameraTo take a photo1Activate the camera and press the navigation key to scrollto .2Press halfway down to use auto focus.23

3When the dot and focus frame are green, press fullydown to take a photo. The photo is automatically saved.4To take another photo, press to return to theviewfinder.To use zoom•Press the volume key.To adjust brightness•Press the navigation key left to decrease the brightness.Press the navigation key right to increase the brightness.The level of brightness appears beside the .Using the video cameraTo record a video1Activate the camera and press the navigation key to scrollto .2Press fully down to start recording.3To stop recording, press fully down. The video issaved automatically.4To return to the viewfinder and to record another video,press .Working with photosYou can view, enhance and organise photos and videos onyour computer by installing the Adobe™ Photoshop™Album Starter Edition application. It is available fordownload at www.sonyericsson.com/support.Use theMedia Go™ application to transfer content to andfrom your phone.24

Using photosYou can add a photo to a contact, use the photo duringphone startup, as a wallpaper in standby, or as a screensaver.To use photos1Select Menu > Media > Photo > Camera album.2Select a month.3Scroll to a photo and select View.4Select Options > Use as.5Select an option.Accessing videos in your phoneYou can browse and play videos using the video player fromMedia and File manager. You can find videos yourecorded using the camera under Camera album. You canaccess other videos from Videos.To play videos1Select Menu > Media > Video > Videos or Cameraalbum.2Scroll to a title and select Play.MusicYou can listen to music, audio books and podcasts. Usethe Media Go™ application to transfer content to and fromyour phone. For more information, see Transferring contentto and from a computer on page 32.25

Stereo portable handsfreeMusic playerTo play music1Select Menu > Media > Music.2Browse by category using the navigation key.3Scroll to a title and select Play.Within a category, you can press – to go toentries beginning with a specific letter.To stop playing music•Press the centre selection key.To fast forward and rewind•Press and hold down the navigation key right or left.To move between tracks•Press the navigation key right or left.To change the volume•Press the volume keys up or down.26

PlayNow™ applicationWhen you open the PlayNow™ application, you enterPlayNow™, where you can download music, games,ringtones, themes and wallpapers. You can preview or listento content before you purchase and download it to yourphone. If you cannot use the PlayNow™ application, see Icannot use Internet-based services on page 37.This service is not available in all countries/regions.For extended functionality, you can also access thePlayNow™ web shop on a computer fromwww.sonyericsson.com/playnow. For more information, goto www.sonyericsson.com/support to read thePlayNow™ Feature guide.To use the PlayNow™ application1Select Menu > PlayNow™.2Scroll through PlayNow™ and follow the instructions topreview and purchase content.TrackID™ applicationTrackID™ technology is a music recognition service. Youcan search for the title, artist and album name of a track youhear playing through a loudspeaker or on the radio in yourphone. If you cannot use the TrackID™ application, see Icannot use Internet-based services on page 37.To search for track information•When you hear a track playing through a loudspeaker,select Menu > Entertainment > TrackID™ > Start.27

•When you hear a track playing on your phone radio, selectOptions > TrackID™ > TrackID™.For best results, use TrackID™ in a quiet area.RadioDo not use your phone as a radio in places where thisis prohibited.To turn on the radio1Connect a handsfree to the phone.2Select Menu > Entertainment > Radio.Saving channelsYou can save up to 20 preset channels.To save channels automatically•Select Options > Channels > Auto save.To switch between saved channels•Press the navigation key upwards or downwards.You can also select a saved channel by pressing - .Transferring and handlingcontentYou can transfer and handle content such as pictures andmusic.You are not allowed to exchange some copyright-protected material. identifies a protected item.28

Handling content in the phoneYou can use File manager in your phone, to handle contentsaved in the phone memory or on a memory card. Tabs andicons in File manager show where the content is saved. Ifthe memory is full, delete some content to create space.To select more than one item in a folder1Select Menu > Organiser > File manager.2Scroll to a folder and select Open.3Select Options > Mark > Mark several.4For each item you want to mark, scroll to the item andselect Mark.To move items between the phone memory and thememory card1Select Menu > Organiser > File manager.2Find an item and select Options > Manage file >Move.3Select Memory card or Phone.4Scroll to a folder and select Open.5Select Paste.Sending content to another phoneYou can send content using different transfer methods, forexample, Messages or Bluetooth wireless technology.To send content1Scroll to an item and select Options > Send.2Select a transfer method.Make sure the receiving device supports the transfermethod you select.29

Using a USB cableYou can connect your phone to a computer using a USBcable, wait until the computer recognizes your phone. If youare using a computer running a Microsoft® Windows®operating system and you have not already installed thenecessary USB software, you are asked to install PCCompanion.You may have to purchase a USB cable separately.Only use a USB cable supported by your phone. Checkthat Autoplay functionality is enabled on your PC.To disconnect the USB cable safelyDo not disconnect the USB cable when transferringcontent as this may corrupt the content.1Computer: Right-click the Safely Remove Hardware iconin the Microsoft® Windows® Explorer application.2Select the drives you want to disconnect. Select Stop.3Wait until you are notified that it is safe to remove thedrive. Disconnect the USB cable.PC CompanionPC Companion lets you:•Explore content in your phone.•Use your phone as a modem.•Install PC software used to synchronise, transfer andback up phone content.For more information, including Feature guides, go towww.sonyericsson.com/support.To download Mac® compatible software, go towww.sonyericsson.com/support.30

To install PC CompanionIf the necessary USB software has not been installedon your PC, you need to install PC Companion. Also,Autoplay functionality needs to be enabled on your PC.1Using a USB cable supported by your phone, connectthe phone to a computer that runs a Microsoft®Windows® operating system.2Computer: Follow the on-screen instructions.Dragging and dropping contentYou can drag and drop content between your phone, amemory card and a computer using the Microsoft®Windows® Explorer application.To drag and drop content1Connect your phone to a computer using a USB cablesupported by the phone.2Computer: Wait until the phone memory and memorycard appear as external disks in the Microsoft®Windows® Explorer application.3Drag and drop selected files between the phone and thecomputer.Required operating systemsYou need one of these operating systems to use SonyEricsson PC software:•Microsoft® Windows® 7•Microsoft® Windows Vista™•Microsoft® Windows® XP, Service Pack 2 or higher31

Transferring content to and from acomputerYou can use the Media Go™ application to transfer mediacontent between your phone and a computer. The MediaGo™ application is available for download through PCCompanion or from www.sonyericsson.com/support.Mac® compatible software is also available fordownload at www.sonyericsson.com/support.To transfer content using Media Go™1Connect your phone to a computer using a USB cablesupported by your phone.2Computer: When the Portable Device dialog boxappears, select Transfer to or from Device using MediaGo and click OK. The Media Go™ application opens.3Computer: Wait until your device appears in theLibrary navigation pane on the left of the Media Go™window. You can now select and transfer files betweenthe phone and computer.4Move files between your phone and the computer usingthe Media Go™ application.Backing up and restoringYou can back up and restore your contacts, calendar,tasks, notes and bookmarks using the Sony Ericsson PCSuite, which is available through PC Companion or fromwww.sonyericsson.com/support.32

You can also back up and restore contacts in your phoneby moving content between the memory card and thephone memory. .Back up your phone content regularly to make sureyou do not lose it.To make a backup using the Sony Ericsson PC Suite1Computer: Start the Sony Ericsson PC Suite from Start/Programs/Sony Ericsson/Sony Ericsson PC Suite.2Follow the instructions in the Sony Ericsson PC Suite onhow to connect.3Go to the backup and restore section in theSony Ericsson PC Suite and make a backup of yourphone content.Updating your phoneYou can update your phone to the most recent software foroptimal performance and to get the latest enhancements.You need a USB cable and an Internet-connected PC.To learn how, go towww.sonyericsson.com/update.Remember to back up your phone content beforeupdating. See Backing up and restoring on page 32.InternetIf you cannot use the Internet, see I cannot use Internet-based services on page 37.To start browsing1Select Menu > Internet.33

2Enter a web address, a search phrase or the name of abookmark.3Scroll to an item in the list and select Go to or Search.To exit the browser1When you are browsing the web, select and then select.2Select Exit browser.PIN codesSIM protectionThis lock only protects your subscription. Your phone willwork with a new SIM card. If the lock is on, you have to entera PIN (Personal Identity Number).If you enter your PIN incorrectly three times in a row, the SIMcard is blocked and you need to enter your PUK (PersonalUnblocking Key). Your PIN and PUK are supplied by yournetwork operator.To unblock the SIM card1When PIN blocked appears, enter your PUK and selectOK.2Enter a new four-to-eight-digit PIN and select OK.3Re-enter the new PIN and select OK.To edit the PIN1Select Menu > Settings > General > PIN codes > SIMprotection > Change PIN.2Enter your PIN and select OK.3Enter a new four-to-eight-digit PIN and select OK.34

4Re-enter the new PIN and select OK.If Codes do not match appears, you entered the newPIN incorrectly. If Incorrect PIN appears, you enteredthe old PIN incorrectly.Flight modeIn Flight mode the network and radio transceivers areturned off to prevent disturbance to sensitive equipment.When the flight mode menu is activated you are asked toselect a mode the next time you turn on your phone:•Normal mode – full functionality•Flight mode – limited functionalityTo activate the flight mode menu•Select Menu > Settings > General > Flight mode >Continue > Show at startup.To select flight mode1When the flight mode menu is activated, turn off yourphone.2Turn on your phone and select Flight mode. appears.TroubleshootingSome problems can be fixed using Update Service. UsingUpdate Service on a regular basis will optimise the phone’sperformance. See Updating your phone on page 33.Some problems will require you to call your networkoperator.For more support go to www.sonyericsson.com/support.35

Common questionsI have problems with memory capacity or the phoneis working slowlyRestart your phone every day to free memory or do aMaster reset.Master resetIf you select Reset settings, the changes that you havemade to settings will be deleted.If you select Reset all, your settings and content, such ascontacts, messages, pictures, sounds and downloadedgames, will be deleted. You may also lose content that wasin the phone at purchase.To reset the phone1Select Menu > Settings > General > Master reset.2Select an option.3Follow the instructions that appear.I cannot charge the phone or battery capacity is lowThe charger is not properly connected or the batteryconnection is poor. Remove the battery and clean theconnectors.The battery is worn out and needs to be replaced. SeeCharging the battery on page 8.No battery icon appears when I start charging thephoneIt may take a few minutes before the battery icon appearson the screen.Some menu options appear in greyA service is not activated. Contact your network operator.36

PIN blocked/PIN2 blockedYou have entered your PIN or PIN2 code incorrectly threetimes in a row.To unblock, see SIM protection on page 34.No netw. coverage•Your phone is in flight mode. See Flight mode onpage 35.•Your phone is not receiving any network signal, or thereceived signal is too weak. Contact your networkoperator and make sure that the network has coveragewhere you are.•The SIM card is not working properly. Insert your SIMcard in another phone. If this works, it is probably yourphone that is causing the problem. Please contact thenearest Sony Ericsson service location.Legal informationSony Ericsson J10This User guide is published by Sony Ericsson Mobile CommunicationsAB or its local affiliated company, without any warranty. Improvementsand changes to this User guide necessitated by typographical errors,inaccuracies of current information, or improvements to programs and/or equipment, may be made by Sony Ericsson Mobile CommunicationsAB at any time and without notice. Such changes will, however, beincorporated into new editions of this User guide.All rights reserved.©Sony Ericsson Mobile Communications AB, 2009Publication number: 1235-0050.1Your mobile phone has the capability to download, store and forwardadditional content, e.g. ringtones. The use of such content may berestricted or prohibited by rights of third parties, including but not limitedto restriction under applicable copyright laws. You, and notSony Ericsson, are entirely responsible for additional content that you39

All illustrations are for illustration only and may not accurately depict theactual phone.SMS Registration: In order to provide faster and better quality after-saleservices, an SMS will be sent automatically by the phone (The SMSexpense is upon the mobile fee bill from the operator) to the server ofSony Ericsson Mobile Communications (China) Co., Ltd. once the phoneis in use. The relevant information of the SMS will be stored and used forafter-sales service management by Sony Ericsson.To use some pre-loaded applications (e.g. TrackID, MSN) you need firstactivate data service. Using data services (GPRS or 3G services) mayincur data traffic fee. Please contact your network operator for expensedetails.Please visit www.sonyericsson.com/cn to get the latest version of thisUser's Guide.41

www.sonyericsson.comSony Ericsson Mobile Communications ABSE-221 88 Lund, Sweden1235-0050.1

FCC StatementDeclaration of ConformitySony Ericsson J10 UMTS HSPA 1 GSM GPRS/EDGE 850/900/1800/1900

EnglishRadio wave exposure and SpecificAbsorption Rate (SAR) informationThis mobile phone model J10 has been designed to comply withapplicable safety requirements for exposure to radio waves. Theserequirements are based on scientific guidelines that include safetymargins designed to assure the safety of all persons, regardless ofage and health.The radio wave exposure guidelines employ a unit ofmeasurement known as the Specific Absorption Rate, or SAR.Tests for SAR are conducted using standardized methods with thephone transmitting at its highest certified power level in all usedfrequency bands.While there may be differences between the SAR levels ofvarious phone models, they are all designed to meet the relevantguidelines for exposure to radio waves.For more information on SAR, please refer to the safety chapterin the User’s Guide.SAR data information for residents in countries that haveadopted the SAR limit recommended by the InternationalCommission of Non-Ionizing Radiation Protection (ICNIRP), whichis 2 W/kg averaged over ten (10) gram of tissue (for exampleEuropean Union, Japan, Brazil and New Zealand):The highest SAR value for this model phone when tested bySony Ericsson for use at the ear is 1.34 W/kg (10g).简体中文无线电波辐射和特定吸收率（SAR）信息本型号手机 J10 已设计为符合适用的无线电波辐射安全要求。这些要求是根据科学原则而制定的，其中包括各种安全限度，应设计为可确保所有人员的安全，无论其年龄和健康状态如何。2

无线电波辐射原则采用特定吸收率（SAR）的一种度量单位。对SAR 的测试过程采用标准方法，即在话机使用的所有频段内，以其已鉴定的最高能量级别发射无线电波。由于各种话机型号之间的SAR值可能有差异，它们都应设计为符合无线电波辐射的相关原则。有关SAR的详细信息，请参考“用户指南”中安全性一章。对于已采用由国际非离子化辐射保护协会（ICNIRP）推荐的SAR限制（在 10 克人体组织上平均为 2 W/kg）的国家的居民（例如欧盟、日本、巴西和新西兰）， SAR数据信息为：由 Sony Ericsson 测试，本产品电磁辐射比吸收率（SAR）最大值为 1.34 W/kg，符合国家标准GB 21288—2007的要求。3

FCC StatementThis device complies with Part 15 of the FCC rules.Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2)This device must accept any interference received, includinginterference that may cause undesired operation.Any change or modification not expressly approved by SonyEricsson may void the user's authority to operate the equipment.This equipment has been tested and found to comply with thelimits for a Class B digital device, pursuant to Part 15 of the FCCRules. These limits are designed to provide reasonable protectionagainst harmful interference in a residential installation. Thisequipment generates, uses and can radiate radio frequency energyand, if not installed and used in accordance with the instructions,may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in aparticular installation.If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning theequipment off and on, the user is encouraged to try to correct theinterference by one or more of the following measures:•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and receiver.•Connect the equipment into an outlet on a circuit different fromthat to which the receiver is connected.•Consult the dealer or an experienced radio/TV technician forhelp.4

Industry Canada StatementThis device complies with RSS-210 of Industry Canada.Operation is subject to the following two conditions: (1) thisdevice may not cause interference, and (2) this device must acceptany interference, including interference that may cause undesiredoperation of the device.This Class B digital apparatus complies with CanadianICES-003.Cet appareil numérique de la classe B est conforme à la normeNMB-003 du Canada.5

Declaration of Conformity for J10We, Sony Ericsson Mobile Communications AB ofNya VattentornetSE-221 88 Lund, Swedendeclare under our sole responsibility that our productSony Ericsson type AAD-3880067-BVand in combination with our accessories, to which this declarationrelates is in conformity with the appropriate standards EN 301511:V9.0.2, EN 301 908-1:V3.2.1, EN 301 908-2:V3.2.1, EN 300328:V1.7.1, EN 301 489-7:V1.3.1, EN 301 489-17:V2.1.1, EN 301489-24:V1.4.1, EN 60 950-1:2006 following the provisions of,Radio Equipment and Telecommunication Terminal Equipmentdirective 1999/5/EC.Lund, January 2010Rikko Sakaguchi,Executive Vice President and Chief Creation OfficerWe fulfil the requirements of the R&TTE Directive (1999/5/EC).我们符合 R&TTE 指令 (1999/5/EC) 的要求。6

www.sonyericsson.comSony Ericsson Mobile Communications ABSE-221 88 Lund, Sweden1231-8273.1

Important information

Sony Ericsson Consumer Web siteAt www.sonyericsson.com/support there is a support sectionwhere help and tips are only a few clicks away. Here you will findthe latest computer software updates and tips on how to useyour product more efficiently.Service and supportYou have access to a portfolio of exclusive service advantagessuch as:•Global and local Web sites providing support.•A global network of Contact Centers.•An extensive network of Sony Ericsson service partners.•A warranty period. Learn more about the warranty conditions intheLimited warrantysection.At www.sonyericsson.com/support, you can find the latestsupport tools and information. For operator-specific services andfeatures, please contact your network operator.You can also contact our Contact Centers. If your country/region is not represented in the list below, please contact yourlocal dealer. (Calls are charged according to national rates,including local taxes, unless the phone number is a toll-freenumber.)If your product needs service, please contact the dealer fromwhom it was purchased, or one of our service partners. Forwarranty claims, save proof of purchase.Guidelines for Safe and Efficient UsePlease follow these guidelines. Failure to do so mightentail a potential health risk or product malfunction. If indoubt as to its proper function, have the productchecked by a certified service partner before chargingor using it.Recommendations for care and safe use of our products•Handle with care and keep in a clean and dust-free place.2

•Warning! May explode if disposed of in fire.•Do not expose to liquid or moisture or excess humidity.•For optimum performance, the product should notbe operated in temperatures below -10°C(+14°F) orabove +45°C(+113°F). Do not expose the battery totemperatures above +60°C(+140°F).•Do not expose to flames or lit tobacco products.•Do not drop, throw or try to bend the product.•Do not paint or attempt to disassemble or modify theproduct. Only Sony Ericsson authorised personnelshould perform service.•Consult with authorised medical staff and theinstructions of the medical device manufacturerbefore using the product near pacemakers or other medicaldevices or equipment.•Discontinue use of electronic devices, or disable the radiotransmitting functionality of the device, where required orrequested to do so.•Do not use where a potentially explosive atmosphere exists.•Do not place the product, or install wireless equipment, in thearea above an air bag in a car.•Caution: Cracked or broken displays may create sharp edgesor splinters that could be harmful upon contact.•Do not use the Bluetooth Headset in positions where it isuncomfortable or will be subject to pressure.ChildrenWarning! Keep out of the reach of children. Do notallow children to play with mobile phones oraccessories. They could hurt themselves or others.Products may contain small parts that could become detachedand create a choking hazard.Power supply (Charger)Connect the charger to power sources as marked on theproduct. Do not use outdoors or in damp areas. Do not alter orsubject the cord to damage or stress. Unplug the unit before3

cleaning it. Never alter the plug. If it does not fit into the outlet,have a proper outlet installed by an electrician. When a powersupply is connected there is a small drain of power. To avoid thissmall energy waste, disconnect the power supply when theproduct is fully charged. Use of charging devices that are notSony Ericsson branded may pose increased safety risks.BatteryNew or idle batteries can have short-term reduced capacity.Fully charge the battery before initial use. Use for the intendedpurpose only. Charge the battery in temperatures between+5°C(+41°F) and +45°C(+113°F). Do not put the battery intoyour mouth. Do not let the battery contacts touch another metalobject. Turn off the product before removing the battery.Performance depends on temperatures, signal strength, usagepatterns, features selected and voice or data transmissions. OnlySony Ericsson service partners should remove or replace built-inbatteries. Use of batteries that are not Sony Ericsson brandedmay pose increased safety risks. Replace the battery only withanother Sony Ericsson battery that has been qualified with theproduct per the standard IEEE-1725. Use of an unqualifiedbattery may present a risk of fire, explosion, leakage or otherhazard.Personal medical devicesMobile phones may affect implanted medical equipment. Reducerisk of interference by keeping a minimum distance of15 cm(6 inches) between the phone and the device. Use thephone at your right ear. Do not carry the phone in your breastpocket. Turn off the phone if you suspect interference. For allmedical devices, consult a physician and the manufacturer.DrivingSome vehicle manufacturers forbid the use of phones in theirvehicles unless a handsfree kit with an external antenna supportsthe installation. Check with the vehicle manufacturer'srepresentative to be sure that the mobile phone or Bluetooth4

handsfree will not affect the electronic systems in the vehicle.Full attention should be given to driving at all times and locallaws and regulations restricting the use of wireless devices whiledriving must be observed.GPS/Location based functionsSome products provide GPS/Location based functions. Locationdetermining functionality is provided “As is” and “With all faults”.Sony Ericsson does not make any representation or warranty asto the accuracy of such location information.Use of location-based information by the device may not beuninterrupted or error free and may additionally be dependent onnetwork service availability. Please note that functionality may bereduced or prevented in certain environments such as buildinginteriors or areas adjacent to buildings.Caution: Do not use GPS functionality in a manner whichcauses distraction from driving.Emergency callsCalls cannot be guaranteed under all conditions. Never relysolely upon mobile phones for essential communication. Callsmay not be possible in all areas, on all networks, or when certainnetwork services and/or phone features are used.AntennaUse of antenna devices not marketed by Sony Ericsson coulddamage the phone, reduce performance, and produce SARlevels above the established limits. Do not cover the antennawith your hand as this affects call quality, power levels and canshorten talk and standby times.Radio Frequency (RF) exposure and Specific AbsorptionRate (SAR)When the phone or Bluetooth handsfree is turned on, it emitslow levels of radio frequency energy. International safetyguidelines have been developed through periodic and thoroughevaluation of scientific studies. These guidelines establish5

permitted levels of radio wave exposure. The guidelines include asafety margin designed to assure the safety of all persons and toaccount for any variations in measurements.Specific Absorption Rate (SAR) is used to measure radiofrequency energy absorbed by the body when using a mobilephone. The SAR value is determined at the highest certifiedpower level in laboratory conditions, but because the phone isdesigned to use the minimum power necessary to access thechosen network, the actual SAR level can be well below thisvalue. There is no proof of difference in safety based ondifference in SAR value.Products with radio transmitters sold in the US must becertified by the Federal Communications Commission (FCC).When required, tests are performed when the phone is placed atthe ear and when worn on the body. For body-worn operation,the phone has been tested when positioned a minimum of15 mm from the body without any metal parts in the vicinity ofthe phone or when properly used with an appropriateSony Ericsson accessory and worn on the body.For more information about SAR and radio frequencyexposure, go to: www.sonyericsson.com/health.Flight modeBluetooth and WLAN functionality, if available in the device, canbe enabled in Flight mode but may be prohibited onboard aircraftor in other areas where radio transmissions are prohibited. Insuch environments, please seek proper authorisation beforeenabling Bluetooth or WLAN functionality even in Flight mode.MalwareMalware (short for malicious software) is software that can harmthe mobile phone or other computers. Malware or harmfulapplications can include viruses, worms, spyware, and otherunwanted programs. While the device does employ securitymeasures to resist such efforts, Sony Ericsson does not warrantor represent that the device will be impervious to the introductionof malware. You can however reduce the risk of malware attacks6

by using care when downloading content or acceptingapplications, refraining from opening or responding to messagesfrom unknown sources, using trustworthy services to access theInternet, and only downloading content to the mobile phone fromknown, reliable sources.AccessoriesUse only Sony Ericsson branded original accessories andcertified service partners. Sony Ericsson does not test third-partyaccessories. Accessories may influence RF exposure, radioperformance, loudness, electric safety and other areas. Third-party accessories and parts may pose a risk to your health orsafety or decrease performance.Accessible Solutions/Special NeedsIn the US, compatible Sony Ericsson phones may offercompatibility with TTY terminals (with use of necessaryaccessory). For more information call the Sony Ericsson SpecialNeeds Center on 877 878 1996 (TTY) or 877 207 2056 (voice),or go to www.sonyericsson-snc.com.Disposal of old electrical and electronicequipmentElectronic equipment and batteries should not beincluded as household waste but should be left at anappropriate collection point for recycling. This helps preventpotential negative consequences for the environment and humanhealth. Check local regulations by contacting your local cityoffice, your household waste disposal service, the shop whereyou purchased the product or calling a Sony Ericsson ContactCenter. Do not attempt to remove internal batteries. Internalbatteries shall be removed only by a waste treatment facility ortrained service professional.7

Disposing of the batteryCheck local regulations or call a Sony Ericsson ContactCenter for information. Never use municipal waste.Memory cardIf the product comes complete with a removable memory card, itis generally compatible with the handset purchased but may notbe compatible with other devices or the capabilities of theirmemory cards. Check other devices for compatibility beforepurchase or use. If the product is equipped with a memory cardreader, check memory card compatibility before purchase or use.Memory cards are generally formatted prior to shipping. Toreformat the memory card, use a compatible device. Do not usethe standard operating system format when formatting thememory card on a PC. For details, refer to the operatinginstructions of the device or contact customer support.Warning!If the device requires an adapter for insertion into the handset oranother device, do not insert the card directly without therequired adapter.Precautions on memory card use•Do not expose the memory card to moisture.•Do not touch terminal connections with your hand or any metalobject.•Do not strike, bend, or drop the memory card.•Do not attempt to disassemble or modify the memory card.•Do not use or store the memory card in humid or corrosivelocations or in excessive heat such as a closed car in summer,in direct sunlight or near a heater, etc.•Do not press or bend the end of the memory card adapter withexcessive force.•Do not let dirt, dust, or foreign objects get into the insert portof any memory card adapter.•Check you have inserted the memory card correctly.8

•Insert the memory card as far as it will go into any memorycard adapter needed. The memory card may not operateproperly unless fully inserted.•We recommend that you make a backup copy of importantdata. We are not responsible for any loss or damage to contentyou store on the memory card.•Recorded data may be damaged or lost when you remove thememory card or memory card adapter, turn off the power whileformatting, reading or writing data, or use the memory card inlocations subject to static electricity or high electrical fieldemissions.Protection of personal informationErase personal data before disposing of the product. To deletedata, perform a master reset. Deleting data from the phonememory does not ensure that it cannot be recovered.Sony Ericsson does not warrant against recovery of informationand does not assume responsibility for disclosure of anyinformation even after a master reset.Loudness warning!Avoid volume levels that may be harmful to your hearing.End User Licence AgreementSoftware delivered with this device and its media is owned bySony Ericsson Mobile Communications AB, and/or its affiliatedcompanies and its suppliers and licensors.Sony Ericsson grants you a non-exclusive limited licence touse the Software solely in conjunction with the Device on whichit is installed or delivered. Ownership of the Software is not sold,transferred or otherwise conveyed.Do not use any means to discover the source code or anycomponent of the Software, reproduce and distribute theSoftware, or modify the Software. You are entitled to transferrights and obligations to the Software to a third party, solelytogether with the Device with which you received the Software,9

provided the third party agrees in writing to be bound by theterms of this Licence.This licence exists throughout the useful life of this Device. Itcan be terminated by transferring your rights to the Device to athird party in writing.Failure to comply with any of these terms and conditions willterminate the licence immediately.Sony Ericsson and its third party suppliers and licensors retainall rights, title and interest in and to the Software. To the extentthat the Software contains material or code of a third party, suchthird parties shall be beneficiaries of these terms.This licence is governed by the laws of Sweden. Whenapplicable, the foregoing applies to statutory consumer rights.In the event Software accompanying or provided inconjunction with your device is provided with additional termsand conditions, such provisions shall also govern yourpossession and usage of the Software.Export regulationsExport regulations: This product, including any software ortechnical data contained in or accompanying the product, maybe subject to import and export regulations of the EuropeanUnion, the United States and other countries. The user and anypossessor of the product agrees to comply strictly with all suchregulations and acknowledges that it is their responsibility toobtain any required licenses to export, re-export, or import thisproduct. Without limiting the foregoing, and as an example, theuser and any possessor of the product: (1) must not knowinglyexport or re-export Products to destinations identified pursuantto Articles in Chapter II of European Council Regulation (EC)1334/2000; (2), must comply with U.S. government ExportAdministration Regulations ("EAR", 15 C.F.R. §§ 730-774, http://www.bis.doc.gov/ ) administered by Department of Commerce,Bureau of Industry and Security; and (3) must comply witheconomic sanctions regulations (30 C.F.R. §§ 500 et. seq.,.,http://www.treas.gov/offices/enforcement/ofac/) administered by10

the U.S. Department of Treasury, Office of Foreign AssetsControl. The user and any possessor of the product may nottransport or deliver the product, its accessories or separatesoftware to any country, region, entity or person prohibited bythese regulations.Limited WarrantySony Ericsson Mobile Communications AB, SE-221 88 Lund,Sweden, (Sony Ericsson) or its local affiliated company, providesthis Limited Warranty for your mobile phone, original accessorydelivered with your mobile phone, and/or your mobile computingproduct (hereinafter referred to as “Product”).Should your Product need warranty service, please return it tothe dealer from whom it was purchased, or contact your localSony Ericsson Contact Center (national rates may apply) or visitwww.sonyericsson.com to get further information.Our warrantySubject to the conditions of this Limited Warranty, Sony Ericssonwarrants this Product to be free from defects in design, materialand workmanship at the time of its original purchase by aconsumer. This Limited Warranty will last for a period of two (2)years as from the original date of purchase of the Product foryour mobile phone, and for a period of one (1) year following theoriginal purchase date of the Product for all original accessories(such as the battery, charger or handsfree kit) which may bedelivered with your mobile phone.What we will doIf, during the warranty period, this Product fails to operate undernormal use and service, due to defects in design, materials orworkmanship, Sony Ericsson authorised distributors or servicepartners, in the country/region* where you purchased theProduct, will, at their option, either repair or replace the Productin accordance with the terms and conditions stipulated herein.11

Sony Ericsson and its service partners reserve the right tocharge a handling fee if a returned Product is found not to beunder warranty according to the conditions below.Please note that some of your personal settings, downloadsand other information may be lost when your Sony EricssonProduct is repaired or replaced. At present, Sony Ericsson maybe prevented by applicable law, other regulation or technicalrestrictions from making a backup copy of certain downloads.Sony Ericsson does not take any responsibility for any lostinformation of any kind and will not reimburse you for any suchloss. You should always make backup copies of all theinformation stored on your Sony Ericsson Product such asdownloads, calendar and contacts before handing in yourSony Ericsson Product for repair or replacement.Conditions1. This Limited Warranty is valid only if the original proof ofpurchase for this Product issued by a Sony Ericsson authoriseddealer specifying the date of purchase and serial number**, ispresented with the Product to be repaired or replaced.Sony Ericsson reserves the right to refuse warranty service ifthis information has been removed or changed after the originalpurchase of the Product from the dealer.2. If Sony Ericsson repairs or replaces the Product, the repair forthe defect concerned, or the replaced Product shall bewarranted for the remaining time of the original warranty periodor for ninety (90) days from the date of repair, whichever islonger. Repair or replacement may involve the use offunctionally equivalent reconditioned units. Replaced parts orcomponents will become the property of Sony Ericsson.3. This warranty does not cover any failure of the Product due tonormal wear and tear, or due to misuse, including but notlimited to use in other than the normal and customary manner,in accordance with the Sony Ericsson instructions for use andmaintenance of the Product. Nor does this warranty cover anyfailure of the Product due to accident, software or hardware12

modification or adjustment, acts of God or damage resultingfrom liquid.A rechargeable battery can be charged and discharged morethan a hundred times. However, it will eventually wear out –this is not a defect and corresponds to normal wear and tear.When the talk-time or standby time is noticeably shorter, it istime to replace the battery. Sony Ericsson recommends thatyou use only batteries and chargers approved bySony Ericsson.Minor variations in display brightness and colour may occurbetween phones. There may be tiny bright or dark dots on thedisplay. These are called defective pixels and occur whenindividual dots have malfunctioned and can not be adjusted.Two defective pixels are deemed acceptable.Minor variations in camera image appearance may occurbetween phones. This is nothing uncommon and is notregarded as a defective camera module.4. Since the cellular system on which the Product is to operate isprovided by a carrier independent from Sony Ericsson,Sony Ericsson will not be responsible for the operation,availability, coverage, services or range of that system.5. This warranty does not cover Product failures caused byinstallations, modifications, or repair or opening of the Productperformed by a non-Sony Ericsson authorised person.6. The warranty does not cover Product failures which have beencaused by use of accessories or other peripheral devices whichare not Sony Ericsson branded original accessories intendedfor use with the Product.Sony Ericsson disclaims any and all warranties, whetherexpress or implied, for failures caused to the Product orperipheral devices as a result of viruses, trojan horses,spyware, or other malicious software. Sony Ericsson stronglyrecommends that you install appropriate virus protectionsoftware on your Product and any peripheral devicesconnected to it, as available, and update it regularly, to betterprotect your device. It is understood, however, that suchsoftware will never fully protect your Product or its peripheral13

devices and Sony Ericsson disclaims all warranties, whetherexpress or implied, in case of failure by such antivirus softwareto fulfil its intended purpose.7. Tampering with any of the seals on the Product will void thewarranty.8. THERE ARE NO EXPRESS WARRANTIES, WHETHER WRITTENOR ORAL, OTHER THAN THIS PRINTED LIMITED WARRANTY.ALL IMPLIED WARRANTIES, INCLUDING WITHOUTLIMITATION THE IMPLIED WARRANTIES OFMERCHANTABILITY OR FITNESS FOR A PARTICULARPURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITEDWARRANTY. IN NO EVENT SHALL SONY ERICSSON OR ITSLICENSORS BE LIABLE FOR INCIDENTAL ORCONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER,INCLUDING BUT NOT LIMITED TO LOST PROFITS ORCOMMERCIAL LOSS TO THE FULL EXTENT THOSE DAMAGESCAN BE DISCLAIMED BY LAW.Some countries/states do not allow the exclusion or limitation ofincidental or consequential damages, or limitation of the durationof implied warranties, so the preceding limitations or exclusionsmay not apply to you.The warranty provided does not affect the consumer’sstatutory rights under applicable legislation in force, nor theconsumer’s rights against the dealer arising from their sales /purchase contract.*Geographical scope of the warrantyIf you have purchased your Product in a country member of theEuropean Economic Area (EEA) or in Switzerland or the Republicof Turkey, and such Product was intended for sale in the EEA orin Switzerland or in Turkey, you can have your Product servicedin any EEA country or in Switzerland or in Turkey, under thewarranty conditions prevailing in the country in which you requireservicing, provided that an identical Product is sold in suchcountry by an authorised Sony Ericsson distributor. To find out ifyour Product is sold in the country you are in, please call thelocal Sony Ericsson Contact Center. Please observe that certain14

SupportAnguilla 1-800-080-9518(Toll Free)questions.CO@support.sonyericsson.comAntigua andBarbuda1-800-081-9518(Toll Free)questions.CO@support.sonyericsson.comArgentina 0800-333-7427(número gratuito)questions.CO@support.sonyericsson.comAustralia 1300 650-050(Toll Free)questions.AU@support.sonyericsson.comThe Bahamas 1-800-205-6062(Toll Free)questions.CO@support.sonyericsson.comBarbados 1-800-082-9518(Toll Free)questions.CO@support.sonyericsson.comBelgique/België02-0745 1611 questions.BE@support.sonyericsson.comBelize AN 815, PIN 5597(Toll Free)questions.CO@support.sonyericsson.comBermuda 1-800-083-9518(Toll Free)questions.CO@support.sonyericsson.comBolivia 800-100-542(número gratuito)questions.CO@support.sonyericsson.comBrasil 4001-0444(ligação gratuita)questions.BR@support.sonyericsson.comCanada 1 866 766 9374(Toll Free / sansfrais)questions.CA@support.sonyericsson.comCaymanIslands1-800-084-9518(Toll Free)questions.CO@support.sonyericsson.comCentral andSouthernAfrica+27 11 506 0123 questions.CF@support.sonyericsson.comČeskárepublika844 550 055 questions.CZ@support.sonyericsson.comChile 800-646-425(número gratuito)questions.CO@support.sonyericsson.comColombia 01800-0966-080(número gratuito)questions.CO@support.sonyericsson.comCosta Rica 0 800 011 0400(número gratuito)questions.CO@support.sonyericsson.comDanmark 3331 2828 questions.DK@support.sonyericsson.com16

Deutschland 0180 534 2020(ortsüblicheGebühren)questions.DE@support.sonyericsson.comDominica 1-800-085-9518(Toll Free)questions.CO@support.sonyericsson.comEcuador 1-800-0102-50(número gratuito)questions.CO@support.sonyericsson.comEesti 06 032 032 questions.EE@support.sonyericsson.comEgypt/ مصر 16727 questions.EG@support.sonyericsson.comΕλλάδα 801 11 810 810+30 210 899 1919 (από κινητότηλέφωνο)questions.GR@support.sonyericsson.comEl Salvador 800-6323 (númerogratuito)questions.CO@support.sonyericsson.comEspaña 902 180 576(tarifa local)questions.ES@support.sonyericsson.comFrance 09 69 32 21 2109 69 32 21 22(Xperia™uniquement)questions.FR@support.sonyericsson.comGuatemala 1-800-300-0057(número gratuito)questions.CO@support.sonyericsson.comHaïti/Ayiti AN 193, PIN 5598(numéro gratuit /nimewo gratis)questions.CO@support.sonyericsson.comHonduras AN 8000122, PIN5599 (númerogratuito)questions.CO@support.sonyericsson.comHong Kong/香港+852 8203 8863 questions.HK@support.sonyericsson.comHrvatska 062 000 000 questions.HR@support.sonyericsson.comIndia/भारत 1800 11 1800 (TollFree)+91 (011)39011111questions.IN@support.sonyericsson.comIndonesia 021 2701388 questions.ID@support.sonyericsson.comIreland 1850 545 888(Local rate)questions.IE@support.sonyericsson.comItalia 06 48895206(tariffa locale)questions.IT@support.sonyericsson.comJamaica 1-800-442-3471(Toll Free)questions.CO@support.sonyericsson.com17

Κύπρος/Kıbrıs0800 90 909 questions.CY@support.sonyericsson.comLatvija 67 21 43 01 questions.LV@support.sonyericsson.comLietuva 8 700 55030 questions.LT@support.sonyericsson.comMagyarország 01 880 47 47 questions.HU@support.sonyericsson.comMalaysia 1800-88-9900(Toll Free / bebastol)questions.MY@support.sonyericsson.comMaroc/المغرب+212 2 2958 344 questions.MA@support.sonyericsson.comMéxico 0 1800 000 4722(número gratuito)questions.MX@support.sonyericsson.comNederland 0900 8998318 questions.NL@support.sonyericsson.comNederlandseAntillen001-866-509-8660(gratis nummer)questions.CO@support.sonyericsson.comNew Zealand 0800-100-150(Toll Free)questions.NZ@support.sonyericsson.comNicaragua AN 1800-0166,PIN 5600 (númerogratuito)questions.CO@support.sonyericsson.comNorge 815 00 840(lokaltakst)questions.NO@support.sonyericsson.comÖsterreich 0810 200 245 questions.AT@support.sonyericsson.comPakistan/پاکستان021 - 111 22 55 73 questions.PK@support.sonyericsson.comPanamá 00800-787-0009(número gratuito)questions.CO@support.sonyericsson.comParaguay 009 800 54 20032(número gratuito)questions.CO@support.sonyericsson.comPerú 0800-532-38(número gratuito)questions.CO@support.sonyericsson.comPhilippines/Pilipinas+63 2 7891860 questions.PH@support.sonyericsson.comPolska +48 22 22 77 444 questions.PL@support.sonyericsson.comPortugal 808 204 466(chamada local)questions.PT@support.sonyericsson.comRepúblicaDominicana1-800-751-3370(número gratuito)questions.CO@support.sonyericsson.comRomânia +40 21 401 0401 questions.RO@support.sonyericsson.comSaint Kittsand Nevis1-800-087-9518(Toll Free)questions.CO@support.sonyericsson.com18

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www.sonyericsson.comSony Ericsson Mobile Communications ABSE-221 88 Lund, Sweden1222-9269.2