Sony A3880067 GSM 850/900/1800/1900 GPRS / EDGE / UMTS FDD1 / HSPA mobile phone with Bluetooth, FM receiver User Manual Sony Ericsson Mobile Communications AB
Sony Mobile Communications Inc GSM 850/900/1800/1900 GPRS / EDGE / UMTS FDD1 / HSPA mobile phone with Bluetooth, FM receiver Sony Ericsson Mobile Communications AB
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08 user manual
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| Document ID | 1242042 |
| Application ID | TdidiIF0805Jq+jOXstDww== |
| Document Description | 08 user manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
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| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 185.53kB (2319105 bits) |
| Date Submitted | 2010-02-16 00:00:00 |
| Date Available | 2010-02-16 00:00:00 |
| Creation Date | 2010-01-21 03:35:14 |
| Producing Software | Antenna House PDF Output Library 2.6.0 (Windows) |
| Document Lastmod | 2010-02-16 13:53:03 |
| Document Title | Sony Ericsson Mobile Communications AB |
| Document Creator | XSL Formatter V4.3 MR8 (4,3,2009,0626) for Windows |
| Document Author: | Sony Ericsson Mobile Communications AB |
J10
User guide
Important information
Please read the Important information leaflet before you
use your mobile phone.
Experience more. Discover
how.
Fill it with pop and let it rock. Share your life in pictures. Or
why not go online for the latest updates? Your new phone is
the key to a wider world. And it's just around the corner.
Get started with this User guide. And join us online to get the
full picture. Music, games, apps, updates, downloads,
support and more. All in one place:
www.sonyericsson.com/J10
Don't forget
to update your phone software. See
Updating your phone on page 33.
User guide in the phone
An extended User guide is available in your phone.
To access the User guide in your phone
• Select Menu > Settings > User help > User guide.
Phone overview
1 Ear speaker
2 Light sensor
3 Connector for charger,
handsfree, and USB cable
4 Screen
10
5 Selection keys
6 Call key
7 Activity menu key
8 Navigation key
9 Keylock key
11
12
13
10 Video call camera*
11 End key, On/off key
14
12 C key (Clear)
13 Silent key
14 Microphone
15 Microphone
16 Flash light
17 Volume, digital zoom key
18 Main camera lens
19 Camera key
15
16
17
18
20 Speaker
21 Strap hole
19
20
21
* The video call camera may not be available in your phone.
Getting started
To insert the SIM card
1 Remove the battery cover.
2 Slide the SIM card into its holder with the gold-coloured
contacts facing down.
To insert the battery
1 Insert the battery with the label side up and the
connectors facing each other.
2 Attach the battery cover.
Turning on the phone
To turn on the phone
1 Press and hold down
2 Enter your SIM card PIN (Personal Identification Number),
if requested, and select OK.
3 Select a language.
4 Follow the instructions that appear.
If you want to correct a mistake when you enter your
PIN, press
Help
In addition to this User guide, Feature guides and more
information are available at www.sonyericsson.com/cn.
There are also help functions in your phone. See the
following instructions on how to access them.
To view tips and tricks
• Select Menu > Settings > User help > Tips and
tricks.
To view information about functions
• Scroll to a function and select Info, if available. In some
cases, Info appears under Options.
To view the phone status
• Press a volume key. Phone, memory and battery
information is shown.
Supported services and features
Some of the services and features described in this
User guide are not supported by all networks and/or
service providers in all areas. Without limitation, this
applies to the GSM International Emergency Number
112. Please contact your network operator or service
provider to determine availability of any specific
service or feature and whether additional access or
usage fees apply.
Charging the battery
The phone battery is partly charged when you buy it.
It may take 30 minutes for the battery icon to appear
on the screen.
To charge the battery
1 Connect the charger to the phone.
2 Remove the charger by tilting the plug upwards.
Note
• If there are two USB cables in the kit (a USB cable for
charging and a USB cable for data transfer), the USB
cable for charging is only intended for charging your
phone. Do not use it for transferring data. The USB
cable for the USB charger is only intended for connection
to the AC adapter to charge your phone. It must not be
used for connection to a PC. It can only be used for
charging your phone. Never use it for charging
accessories.
USB cable for charging
USB cable for transferring
• If there is only one USB cable in the kit, it is intended for
charging your phone as well as transferring data.
• If there is only one USB cable for the USB charger in the
phone kit, this USB cable is only intended for charging
your phone.
• To charge your phone, Sony Ericsson strongly
recommends that you use only Sony Ericsson
branded original batteries, a power supply which is
in accordance with specification YD/T 1591-2006 (a
Communications Industry standard of P. R. China),
and the USB cable supplied with your phone. The use
of third-party products may decrease the performance
of your phone and/or pose a risk to your health or safety.
You can charge the battery for more or less than 3
hours. Interrupted charging will not damage the
battery. Performance depends on temperatures,
signal strength, usage patterns, features selected and
voice or data transmissions. The stand-by time for this
battery is up to 430 hours in GSM network; up to
446 hours in UMTS network (the test results are based
on GSMA battery life test technology).
Use only Sony Ericsson branded original batteries
intended for use with your mobile phone. If you use
other batteries you may not be able to charge your
phone.
Maximising battery performance
• Charge your phone often. The battery lasts longer if you
charge it frequently.
• If you are in an area with no coverage, your phone
repeatedly scans for available networks. This consumes
power. If you cannot move to an area with better
coverage, turn off your phone temporarily.
• Turn off 3G and Bluetooth™ wireless technology when
you do not need these functions.
• Do not cover the phone antenna when you are engaged
in a call.
Go to www.sonyericsson.com/support to learn more
about how to maximise the battery performance.
10
Menu overview*
PlayNow™
Camera
Alarms
Calls**
Organiser
Applications, File
manager ** , File
transfer, Tasks,
Notes, Video call,
Synchronisation,
Timer, Stopwatch,
Torch, Calculator
All
Entertainment
Answered
Dialled
Missed
Internet
Messaging
Write new, Inbox/
Conversations,
Messages, Email, Call
voicemail
Online services* ,
Radio, TrackID™,
Location services,
Games, Record
sound, Demo tour
Media
Photo, Music, Video,
Games, Web feeds,
Settings
Calendar
Settings
General
Contacts
Myself, New contact
Profiles, Time & date,
Language, Update
software, Voice
control, Shortcuts,
Flight mode,
11
Automatic keylock,
PIN codes, Security,
Accessibility* , Phone
status, Master reset
Sounds & alerts
Ring volume,
Ringtone, Silent
mode, Increasing ring,
Vibrating alert,
Message alert, Key
sound
Display
Wallpaper, Main menu
layout, Theme,
Startup screen,
Screen saver, Clock
size, Brightness, Edit
line names*
Calls
Speed dial, Smart
search, Divert calls,
Switch to line 2* ,
Manage calls, Time* ,
Show/hide my no.* ,
Handsfree
Connectivity
Bluetooth, USB,
Phone name, Content
sharing* ,
Synchronisation,
Device management,
Mobile networks, Data
communication* ,
Internet settings,
Streaming settings,
Message settings, SIP
settings, Accessories
User help
User guide, Basic
setup, Tips and tricks
* Some menus are
operator-, network- and
subscription-dependent.
** You can use the
navigation key to scroll
between tabs in
submenus.
12
Navigation
To access the main menu
• When Menu appears on the screen, press the centre
selection key to select Menu.
• If Menu does not appear on the screen, press
, and
then press the centre selection key to select Menu.
To navigate the phone menus
• Press the navigation key upwards, downwards, left or
right to move through the menus.
To end a function
• Press
To return to standby
• Press
To delete items
• Press
to delete items such as numbers, letters,
pictures and sounds.
13
Shortcuts
You can use the navigation key shortcuts to go directly to
functions from standby.
To use navigation key shortcuts
• Press the navigation key upwards, downwards, left or
right to go directly to a function.
To edit a navigation key shortcut
1 Select Menu > Settings > General > Shortcuts.
2 Scroll to an option and select Edit.
3 Scroll to a menu option and select Shortc..
Activity menu
The activity menu gives you quick access to:
• New events – missed calls and new messages.
• Running apps – applications that are running in the
background.
• My shortcuts – add your favourite functions to access
them quickly.
• Internet – connect conveniently to the Internet.
To open the activity menu
• Press
Memory card
You may have to purchase a memory card separately.
Your phone supports a microSD™ memory card, adding
more storage space to your phone. This type of card can
also be used as a portable memory card with other
compatible devices.
14
You can move content between a memory card and the
phone memory.
To insert a memory card
• Remove the battery cover and insert the memory card
with the gold-coloured contacts facing down.
To remove a memory card
• Remove the battery cover and slide the memory card to
remove it.
15
Entering text
You can use multitap text input or Quick text input
to
enter text. The Quick text input method uses a dictionary
application in your phone.
To change the writing language
• When you enter text, press and hold down
To change the text input method
• When you enter text, press and hold down
To shift between upper- and lower-case letters or numbers
• When you enter text, press
To enter numbers
1 When you enter text, press
repeatedly until
appears at the top of the screen.
2 To enter a number, press
To enter a number from text input mode, you can
press and hold down
–
To enter punctuation marks and symbols
1 When you enter text, press
briefly.
2 Scroll to a symbol and select Insert.
When you enter Chinese, you can insert full-size
symbols such as 。 or 《. To open the full-size symbol
table, press
and select Full.
To select from the most commonly used punctuation
marks, you can also press
To enter text using Quick text input
1 Select, for example, Menu > Messaging > Write new >
Message.
16
2 If
is not displayed, press and hold down
to
change to Quick text input.
3 Press each key only once, even if the letter you want is
not the first letter on the key. For example, to write the
word “Jane”, press
. Write the
whole word before looking at the suggestions.
4 To view word suggestions, press
or press the
navigation key downwards.
5 Press
to accept a suggestion and add a space.
To enter text using the multitap method
1 Select, for example, Menu > Messaging > Write new >
Message.
2 If
is displayed, press and hold down
to change
to multitap text input.
3 Press
–
repeatedly until the desired letter
appears.
4 Press
to add a space.
Multitap input only applies when Latin characters are
selected as input language.
To add words to the phone dictionary
1 When you enter text using Quick text input, select
Options > Spell word.
2 Write the word using multitap input and select Save.
Chinese input
• Stroke input
• Pinyin input
General instructions
Your phone has a function to speed up the entry of Chinese
characters. Whenever you enter a stroke or a Pinyin letter,
a candidate row of the most frequently used characters
17
containing that stroke or relating to that letter appears at the
bottom of the screen.
Stroke input
A Chinese character is built up of strokes. There are more
than 30 basic strokes, which are grouped into 5 stroke
categories.
Components
The basic building units of Chinese characters are
components that are made up of strokes. After entering the
first two strokes of the desired character, the component
and character candidates that started with that stroke are
displayed in the candidate row. Using components is a fast
method for entering complex characters.
Pinyin input
Select the required Pinyin letters, and the phone will make
various proposals on the screen, according to the
pronunciation rules of Mandarin.
Calling
You need to turn on your phone and be within range of a
network.
Making and answering calls
To end a call
• Press
To answer a call
• Press
To reject a call
• Press
18
To change the ear speaker volume during a call
• Press the volume keys up or down.
To mute the microphone during a call
1 Press and hold down
appears.
2 Press and hold down
again to resume.
To turn on the loudspeaker during a call
• Select Spkr on. appears.
Do not hold the phone to your ear when using the
loudspeaker. This could damage your hearing.
Background music
You can add background music to an ongoing call. When
activated, background music can be heard by all
participants. When the microphone is muted, the
background music continues to play.
To start playing background music during a call
• During the call, select Music.
See To play music on page 26.
To stop playing background music during a call
• Press the centre selection key.
To change the background music volume during a call
• Press the volume key up or down.
Only the music volume can be changed when the
music is playing.
Call sound quality
The Noise shield filters out sound around you that can make
it difficult for the other party to hear your voice, while the
Clear Voice function helps you hear better in a crowded
19
environment. You can enable or disable these functions
during a call.
To turn off the Noise shield
• During a call, select Options > Noise shield off. The
on the screen changes to
status icon
To turn on Clear Voice
• During a call, select Options > Clear Voice on.
Emergency calls
Your phone supports international emergency numbers, for
example, 112 or 911. You can normally use these numbers
to make emergency calls in any country, with or without the
SIM card inserted, if you are within range of a network.
In some countries, other emergency numbers may also
be promoted. Your network operator may therefore
have saved additional local emergency numbers on the
SIM card.
To make an emergency call
• Enter 112 (the international emergency number) and
press
To view your local emergency numbers
1 Select Menu > Contacts.
2 Scroll to New contact and select Options > Special
numbers > Emergency numbers.
Call list
You can view information about answered
and missed or rejected
calls.
, dialled
To call a number from the call list
1 Press
and scroll to a tab.
20
2 Scroll to a name or a number and press
Contacts
You can save names, phone numbers and personal
information in Contacts. Information can be saved in the
phone memory or on the SIM card.
You can synchronise your contacts using the
Sony Ericsson PC Suite. Add the area code when you
save fixed line numbers in your phone.
To add a phone contact
1 Select Menu > Contacts.
2 Scroll to New contact and select Add.
3 Enter the name and select OK.
4 Scroll to New number: and select Add.
5 Enter the number and select OK.
6 Select a number option.
7 Scroll between the tabs and add information to the fields.
8 Select Save.
Calling contacts
To call a contact written in Chinese characters
1 Select Menu > Contacts. Enter the entire multi-letter
name, pure initial or mixed initial Pinyin of Chinese
contacts you want to call.
2 When the contact is highlighted, press or to select
a number. Press
To call a contact written in Latin letters
1 Select Menu > Contacts. Scroll to, or enter the first
letters or all letters of the contact you want to call (a
maximum of 10 letters).
21
2 When the contact is highlighted, press
a number. Press
or
to select
The phone supports a mixed search of Chinese and
English contacts. When a contact is written in Latin
characters, the entered letter can reach the Latin
contact you want to call. When a contact is written in
Chinese characters, the entered letter can reach the
Pinyin of the Chinese contact you want to call.
To make a call using Smart search
1 Press
–
to enter a sequence of (at least two)
digits. All entries that match the sequence of digits, or
corresponding letters, are shown in a list.
2 Scroll to a contact or a phone number and press
To turn on or off Smart search
1 Select Menu > Settings > Calls > Smart search.
2 Select an option.
Imaging
You can take photos and record videos to view, save or
send. You can find saved photos and videos in Media and
in File manager.
22
Viewfinder and camera keys
Zoom in or out
Indicates photo mode
View photos and video clips
Indicates video mode
Activate the camera/Take photos/Record video
clips
To activate the camera
• Press
Using the still camera
To take a photo
1 Activate the camera and press the navigation key to scroll
to .
2 Press
halfway down to use auto focus.
23
3 When the dot and focus frame are green, press
fully
down to take a photo. The photo is automatically saved.
4 To take another photo, press
to return to the
viewfinder.
To use zoom
• Press the volume key.
To adjust brightness
• Press the navigation key left to decrease the brightness.
Press the navigation key right to increase the brightness.
The level of brightness appears beside the
Using the video camera
To record a video
1 Activate the camera and press the navigation key to scroll
to .
2 Press
fully down to start recording.
3 To stop recording, press
fully down. The video is
saved automatically.
4 To return to the viewfinder and to record another video,
press
Working with photos
You can view, enhance and organise photos and videos on
your computer by installing the Adobe™ Photoshop™
Album Starter Edition application. It is available for
download at www.sonyericsson.com/support.
Use theMedia Go™ application to transfer content to and
from your phone.
24
Using photos
You can add a photo to a contact, use the photo during
phone startup, as a wallpaper in standby, or as a screen
saver.
To use photos
1 Select Menu > Media > Photo > Camera album.
2 Select a month.
3 Scroll to a photo and select View.
4 Select Options > Use as.
5 Select an option.
Accessing videos in your phone
You can browse and play videos using the video player from
Media and File manager. You can find videos you
recorded using the camera under Camera album. You can
access other videos from Videos.
To play videos
1 Select Menu > Media > Video > Videos or Camera
album.
2 Scroll to a title and select Play.
Music
You can listen to music, audio books and podcasts. Use
the Media Go™ application to transfer content to and from
your phone. For more information, see Transferring content
to and from a computer on page 32.
25
Stereo portable handsfree
Music player
To play music
1 Select Menu > Media > Music.
2 Browse by category using the navigation key.
3 Scroll to a title and select Play.
Within a category, you can press
–
entries beginning with a specific letter.
to go to
To stop playing music
• Press the centre selection key.
To fast forward and rewind
• Press and hold down the navigation key right or left.
To move between tracks
• Press the navigation key right or left.
To change the volume
• Press the volume keys up or down.
26
PlayNow™ application
When you open the PlayNow™ application, you enter
PlayNow™, where you can download music, games,
ringtones, themes and wallpapers. You can preview or listen
to content before you purchase and download it to your
phone. If you cannot use the PlayNow™ application, see I
cannot use Internet-based services on page 37.
This service is not available in all countries/regions.
For extended functionality, you can also access the
PlayNow™ web shop on a computer from
www.sonyericsson.com/playnow. For more information, go
to www.sonyericsson.com/support to read the
PlayNow™ Feature guide.
To use the PlayNow™ application
1 Select Menu > PlayNow™.
2 Scroll through PlayNow™ and follow the instructions to
preview and purchase content.
TrackID™ application
TrackID™ technology is a music recognition service. You
can search for the title, artist and album name of a track you
hear playing through a loudspeaker or on the radio in your
phone. If you cannot use the TrackID™ application, see I
cannot use Internet-based services on page 37.
To search for track information
• When you hear a track playing through a loudspeaker,
select Menu > Entertainment > TrackID™ > Start.
27
• When you hear a track playing on your phone radio, select
Options > TrackID™ > TrackID™.
For best results, use TrackID™ in a quiet area.
Radio
Do not use your phone as a radio in places where this
is prohibited.
To turn on the radio
1 Connect a handsfree to the phone.
2 Select Menu > Entertainment > Radio.
Saving channels
You can save up to 20 preset channels.
To save channels automatically
• Select Options > Channels > Auto save.
To switch between saved channels
• Press the navigation key upwards or downwards.
You can also select a saved channel by pressing
Transferring and handling
content
You can transfer and handle content such as pictures and
music.
You are not allowed to exchange some copyrightprotected material. identifies a protected item.
28
Handling content in the phone
You can use File manager in your phone, to handle content
saved in the phone memory or on a memory card. Tabs and
icons in File manager show where the content is saved. If
the memory is full, delete some content to create space.
To select more than one item in a folder
1 Select Menu > Organiser > File manager.
2 Scroll to a folder and select Open.
3 Select Options > Mark > Mark several.
4 For each item you want to mark, scroll to the item and
select Mark.
To move items between the phone memory and the
memory card
1 Select Menu > Organiser > File manager.
2 Find an item and select Options > Manage file >
Move.
3 Select Memory card or Phone.
4 Scroll to a folder and select Open.
5 Select Paste.
Sending content to another phone
You can send content using different transfer methods, for
example, Messages or Bluetooth wireless technology.
To send content
1 Scroll to an item and select Options > Send.
2 Select a transfer method.
Make sure the receiving device supports the transfer
method you select.
29
Using a USB cable
You can connect your phone to a computer using a USB
cable, wait until the computer recognizes your phone. If you
are using a computer running a Microsoft® Windows®
operating system and you have not already installed the
necessary USB software, you are asked to install PC
Companion.
You may have to purchase a USB cable separately.
Only use a USB cable supported by your phone. Check
that Autoplay functionality is enabled on your PC.
To disconnect the USB cable safely
Do not disconnect the USB cable when transferring
content as this may corrupt the content.
1 Computer: Right-click the Safely Remove Hardware icon
in the Microsoft® Windows® Explorer application.
2 Select the drives you want to disconnect. Select Stop.
3 Wait until you are notified that it is safe to remove the
drive. Disconnect the USB cable.
PC Companion
PC Companion lets you:
• Explore content in your phone.
• Use your phone as a modem.
• Install PC software used to synchronise, transfer and
back up phone content.
For more information, including Feature guides, go to
www.sonyericsson.com/support.
To download Mac® compatible software, go to
www.sonyericsson.com/support.
30
To install PC Companion
If the necessary USB software has not been installed
on your PC, you need to install PC Companion. Also,
Autoplay functionality needs to be enabled on your PC.
1 Using a USB cable supported by your phone, connect
the phone to a computer that runs a Microsoft®
Windows® operating system.
2 Computer: Follow the on-screen instructions.
Dragging and dropping content
You can drag and drop content between your phone, a
memory card and a computer using the Microsoft®
Windows® Explorer application.
To drag and drop content
1 Connect your phone to a computer using a USB cable
supported by the phone.
2 Computer: Wait until the phone memory and memory
card appear as external disks in the Microsoft®
Windows® Explorer application.
3 Drag and drop selected files between the phone and the
computer.
Required operating systems
You need one of these operating systems to use Sony
Ericsson PC software:
• Microsoft® Windows® 7
• Microsoft® Windows Vista™
• Microsoft® Windows® XP, Service Pack 2 or higher
31
Transferring content to and from a
computer
You can use the Media Go™ application to transfer media
content between your phone and a computer. The Media
Go™ application is available for download through PC
Companion or from www.sonyericsson.com/support.
Mac® compatible software is also available for
download at www.sonyericsson.com/support.
To transfer content using Media Go™
1 Connect your phone to a computer using a USB cable
supported by your phone.
2 Computer: When the Portable Device dialog box
appears, select Transfer to or from Device using Media
Go and click OK. The Media Go™ application opens.
3 Computer: Wait until your device appears in the
Library navigation pane on the left of the Media Go™
window. You can now select and transfer files between
the phone and computer.
4 Move files between your phone and the computer using
the Media Go™ application.
Backing up and restoring
You can back up and restore your contacts, calendar,
tasks, notes and bookmarks using the Sony Ericsson PC
Suite, which is available through PC Companion or from
www.sonyericsson.com/support.
32
You can also back up and restore contacts in your phone
by moving content between the memory card and the
phone memory. .
Back up your phone content regularly to make sure
you do not lose it.
To make a backup using the Sony Ericsson PC Suite
1 Computer: Start the Sony Ericsson PC Suite from Start/
Programs/Sony Ericsson/Sony Ericsson PC Suite.
2 Follow the instructions in the Sony Ericsson PC Suite on
how to connect.
3 Go to the backup and restore section in the
Sony Ericsson PC Suite and make a backup of your
phone content.
Updating your phone
You can update your phone to the most recent software for
optimal performance and to get the latest enhancements.
You need a USB cable and an Internet-connected PC.
To learn how, go to
www.sonyericsson.com/update.
Remember to back up your phone content before
updating. See Backing up and restoring on page 32.
Internet
If you cannot use the Internet, see I cannot use Internetbased services on page 37.
To start browsing
1 Select Menu > Internet.
33
2 Enter a web address, a search phrase or the name of a
bookmark.
3 Scroll to an item in the list and select Go to or Search.
To exit the browser
1 When you are browsing the web, select
2 Select Exit browser.
and then select
PIN codes
SIM protection
This lock only protects your subscription. Your phone will
work with a new SIM card. If the lock is on, you have to enter
a PIN (Personal Identity Number).
If you enter your PIN incorrectly three times in a row, the SIM
card is blocked and you need to enter your PUK (Personal
Unblocking Key). Your PIN and PUK are supplied by your
network operator.
To unblock the SIM card
1 When PIN blocked appears, enter your PUK and select
OK.
2 Enter a new four-to-eight-digit PIN and select OK.
3 Re-enter the new PIN and select OK.
To edit the PIN
1 Select Menu > Settings > General > PIN codes > SIM
protection > Change PIN.
2 Enter your PIN and select OK.
3 Enter a new four-to-eight-digit PIN and select OK.
34
4 Re-enter the new PIN and select OK.
If Codes do not match appears, you entered the new
PIN incorrectly. If Incorrect PIN appears, you entered
the old PIN incorrectly.
Flight mode
In Flight mode the network and radio transceivers are
turned off to prevent disturbance to sensitive equipment.
When the flight mode menu is activated you are asked to
select a mode the next time you turn on your phone:
• Normal mode – full functionality
• Flight mode – limited functionality
To activate the flight mode menu
• Select Menu > Settings > General > Flight mode >
Continue > Show at startup.
To select flight mode
1 When the flight mode menu is activated, turn off your
phone.
2 Turn on your phone and select Flight mode.
appears.
Troubleshooting
Some problems can be fixed using Update Service. Using
Update Service on a regular basis will optimise the phone’s
performance. See Updating your phone on page 33.
Some problems will require you to call your network
operator.
For more support go to www.sonyericsson.com/support.
35
Common questions
I have problems with memory capacity or the phone
is working slowly
Restart your phone every day to free memory or do a
Master reset.
Master reset
If you select Reset settings, the changes that you have
made to settings will be deleted.
If you select Reset all, your settings and content, such as
contacts, messages, pictures, sounds and downloaded
games, will be deleted. You may also lose content that was
in the phone at purchase.
To reset the phone
1 Select Menu > Settings > General > Master reset.
2 Select an option.
3 Follow the instructions that appear.
I cannot charge the phone or battery capacity is low
The charger is not properly connected or the battery
connection is poor. Remove the battery and clean the
connectors.
The battery is worn out and needs to be replaced. See
Charging the battery on page 8.
No battery icon appears when I start charging the
phone
It may take a few minutes before the battery icon appears
on the screen.
Some menu options appear in grey
A service is not activated. Contact your network operator.
36
I cannot use Internet-based services
Your subscription does not include data capability. Settings
are missing or incorrect.
You can download settings from
www.sonyericsson.com/support.
I cannot send messages from my phone
To send messages, you need to set a service centre
number. The number is supplied by your service provider
and is usually saved on the SIM card. If the number of your
service centre is not saved on your SIM card, you must enter
the number yourself.
To send most picture messages, you must set an MMS
(Multimedia Messaging Service) profile and the address of
your message server. If no MMS profile or message server
exists, you can receive all the settings automatically from
your network operator by going to
www.sonyericsson.com/support.
To enter a service centre number
1 Select Menu > Settings > Connectivity > Message
settings > Text message and scroll to Service centre.
The number is shown if it is saved on the SIM card.
2 If there is no number shown, select Edit.
3 Scroll to New service centre and select Add.
4 Enter the number, including the international “+” sign and
country code.
5 Select Save.
To select an MMS profile
1 Select Menu > Settings > Connectivity > Message
settings > Multim. message.
2 Select an existing profile or create a new one.
37
To set the message server address
1 Select Menu > Settings > Connectivity > Message
settings > Multim. message.
2 Scroll to a profile and select Options > Edit.
3 Scroll to Message server and select Edit.
4 Enter the address and select OK > Save.
I cannot synchronise or transfer content between
my phone and the computer, when using a USB
cable.
The software or the USB drivers have not been properly
installed. Go to www.sonyericsson.com/support to read
Feature guides which contain detailed installation
instructions and troubleshooting sections.
Error messages
Insert SIM
There is no SIM card in your phone or you may have inserted
it incorrectly.
See To insert the SIM card on page 5.
The SIM card connectors need cleaning. If the card is
damaged, contact your network operator.
Insert correct SIM card
Your phone is set to work only with certain SIM cards.
Check if you are using the correct operator SIM card.
Incorrect PIN/Incorrect PIN2
You have entered your PIN or PIN2 incorrectly.
Enter the correct PIN or PIN2 and select OK.
38
PIN blocked/PIN2 blocked
You have entered your PIN or PIN2 code incorrectly three
times in a row.
To unblock, see SIM protection on page 34.
No netw. coverage
• Your phone is in flight mode. See Flight mode on
page 35.
• Your phone is not receiving any network signal, or the
received signal is too weak. Contact your network
operator and make sure that the network has coverage
where you are.
• The SIM card is not working properly. Insert your SIM
card in another phone. If this works, it is probably your
phone that is causing the problem. Please contact the
nearest Sony Ericsson service location.
Legal information
Sony Ericsson J10
This User guide is published by Sony Ericsson Mobile Communications
AB or its local affiliated company, without any warranty. Improvements
and changes to this User guide necessitated by typographical errors,
inaccuracies of current information, or improvements to programs and/
or equipment, may be made by Sony Ericsson Mobile Communications
AB at any time and without notice. Such changes will, however, be
incorporated into new editions of this User guide.
All rights reserved.
©Sony Ericsson Mobile Communications AB, 2009
Publication number: 1235-0050.1
Your mobile phone has the capability to download, store and forward
additional content, e.g. ringtones. The use of such content may be
restricted or prohibited by rights of third parties, including but not limited
to restriction under applicable copyright laws. You, and not
Sony Ericsson, are entirely responsible for additional content that you
39
download to or forward from your mobile phone. Prior to your use of any
additional content, please verify that your intended use is properly
licensed or is otherwise authorized. Sony Ericsson does not guarantee
the accuracy, integrity or quality of any additional content or any other
third party content. Under no circumstances will Sony Ericsson be liable
in any way for your improper use of additional content or other third party
content.
Bluetooth is a trademark or a registered trademark of Bluetooth SIG Inc.
and any use of such mark by Sony Ericsson is under license.
The Liquid Identity logo, PlayNow, SensMe and TrackID are trademarks
or registered trademarks of Sony Ericsson Mobile Communications AB.
Sony and "make.believe" are trademarks or registered trademarks of
Sony Corporation.
Media Go is a trademark or registered trademark of Sony Media Software
and Services.
PlayStation is a trademark or registered trademark of Sony Computer
Entertainment, Inc.
Skype is a trademark or a registered trademark of Skype Limited.
microSD is a trademark or a registered trademark of SanDisk
Corporation.
Ericsson is a trademark or registered trademark of Telefonaktiebolaget
LM Ericsson.
Adobe Photoshop Album Starter Edition is a trademark or registered
trademark of Adobe Systems Incorporated in the United States and/or
other countries/regions.
Mac is a trademark of Apple Computer, Inc., registered in the U.S. and
other countries.
Microsoft, Windows, Outlook, Windows Vista, Windows Server,
Exchange ActiveSync, and MSN are registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other
countries.
This product is protected by certain intellectual property rights of
Microsoft. Use or distribution of such technology outside of this product
is prohibited without a license from Microsoft.
Other product and company names mentioned herein may be the
trademarks of their respective owners.
Any rights not expressly granted herein are reserved.
Note: Sony Ericsson advises users to backup their personal data
information.
40
All illustrations are for illustration only and may not accurately depict the
actual phone.
SMS Registration: In order to provide faster and better quality after-sale
services, an SMS will be sent automatically by the phone (The SMS
expense is upon the mobile fee bill from the operator) to the server of
Sony Ericsson Mobile Communications (China) Co., Ltd. once the phone
is in use. The relevant information of the SMS will be stored and used for
after-sales service management by Sony Ericsson.
To use some pre-loaded applications (e.g. TrackID, MSN) you need first
activate data service. Using data services (GPRS or 3G services) may
incur data traffic fee. Please contact your network operator for expense
details.
Please visit www.sonyericsson.com/cn to get the latest version of this
User's Guide.
41
www.sonyericsson.com
Sony Ericsson Mobile Communications AB
SE-221 88 Lund, Sweden
1235-0050.1
FCC Statement
Declaration of Conformity
Sony Ericsson J10
UMTS HSPA 1 GSM GPRS/EDGE 850/900/1800/1900
English
Radio wave exposure and Specific
Absorption Rate (SAR) information
This mobile phone model J10 has been designed to comply with
applicable safety requirements for exposure to radio waves. These
requirements are based on scientific guidelines that include safety
margins designed to assure the safety of all persons, regardless of
age and health.
The radio wave exposure guidelines employ a unit of
measurement known as the Specific Absorption Rate, or SAR.
Tests for SAR are conducted using standardized methods with the
phone transmitting at its highest certified power level in all used
frequency bands.
While there may be differences between the SAR levels of
various phone models, they are all designed to meet the relevant
guidelines for exposure to radio waves.
For more information on SAR, please refer to the safety chapter
in the User’s Guide.
SAR data information for residents in countries that have
adopted the SAR limit recommended by the International
Commission of Non-Ionizing Radiation Protection (ICNIRP), which
is 2 W/kg averaged over ten (10) gram of tissue (for example
European Union, Japan, Brazil and New Zealand):
The highest SAR value for this model phone when tested by
Sony Ericsson for use at the ear is 1.34 W/kg (10g).
简体中文
无线电波辐射和特定吸收率（SAR）信息
本型号手机 J10 已设计为符合适用的无线电波辐射安全要求。这些
要求是根据科学原则而制定的，其中包括各种安全限度，应设计为
可确保所有人员的安全，无论其年龄和健康状态如何。
无线电波辐射原则采用特定吸收率（SAR）的一种度量单位。对
SAR 的测试过程采用标准方法，即在话机使用的所有频段内，以其
已鉴定的最高能量级别发射无线电波。
由于各种话机型号之间的SAR值可能有差异，它们都应 设计为符
合无线电波辐射的相关原则。
有关SAR的详细信息，请参考“用户指南”中安全性一章。
对于已采用由国际非离子化辐射保护协会（ICNIRP） 推荐的SAR
限制（在 10 克人体组织上平均为 2 W/kg）的国家的居民（例如欧
盟、日本、巴西和新西兰）， SAR数据信息为：
由 Sony Ericsson 测试，本产品电磁辐射比吸收率（SAR）最大
值为 1.34 W/kg，符合国家标准GB 21288—2007的要求。
FCC Statement
This device complies with Part 15 of the FCC rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
This device must accept any interference received, including
interference that may cause undesired operation.
Any change or modification not expressly approved by Sony
Ericsson may void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
Industry Canada Statement
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must accept
any interference, including interference that may cause undesired
operation of the device.
This Class B digital apparatus complies with Canadian
ICES-003.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
Declaration of Conformity for J10
We, Sony Ericsson Mobile Communications AB of
Nya Vattentornet
SE-221 88 Lund, Sweden
declare under our sole responsibility that our product
Sony Ericsson type AAD-3880067-BV
and in combination with our accessories, to which this declaration
relates is in conformity with the appropriate standards EN 301
511:V9.0.2, EN 301 908-1:V3.2.1, EN 301 908-2:V3.2.1, EN 300
328:V1.7.1, EN 301 489-7:V1.3.1, EN 301 489-17:V2.1.1, EN 301
489-24:V1.4.1, EN 60 950-1:2006 following the provisions of,
Radio Equipment and Telecommunication Terminal Equipment
directive 1999/5/EC.
Lund, January 2010
Rikko Sakaguchi,
Executive Vice President and Chief Creation Officer
We fulfil the requirements of the R&TTE Directive (1999/5/EC).
我们符合 R&TTE 指令 (1999/5/EC) 的要求。
www.sonyericsson.com
Sony Ericsson Mobile Communications AB
SE-221 88 Lund, Sweden
1231-8273.1
Important information
Sony Ericsson Consumer Web site
At www.sonyericsson.com/support there is a support section
where help and tips are only a few clicks away. Here you will find
the latest computer software updates and tips on how to use
your product more efficiently.
Service and support
You have access to a portfolio of exclusive service advantages
such as:
• Global and local Web sites providing support.
• A global network of Contact Centers.
• An extensive network of Sony Ericsson service partners.
• A warranty period. Learn more about the warranty conditions in
theLimited warrantysection.
At www.sonyericsson.com/support, you can find the latest
support tools and information. For operator-specific services and
features, please contact your network operator.
You can also contact our Contact Centers. If your country/
region is not represented in the list below, please contact your
local dealer. (Calls are charged according to national rates,
including local taxes, unless the phone number is a toll-free
number.)
If your product needs service, please contact the dealer from
whom it was purchased, or one of our service partners. For
warranty claims, save proof of purchase.
Guidelines for Safe and Efficient Use
Please follow these guidelines. Failure to do so might
entail a potential health risk or product malfunction. If in
doubt as to its proper function, have the product
checked by a certified service partner before charging
or using it.
Recommendations for care and safe use of our products
• Handle with care and keep in a clean and dust-free place.
• Warning! May explode if disposed of in fire.
• Do not expose to liquid or moisture or excess humidity.
• For optimum performance, the product should not
be operated in temperatures below -10°C(+14°F) or
above +45°C(+113°F). Do not expose the battery to
temperatures above +60°C(+140°F).
• Do not expose to flames or lit tobacco products.
• Do not drop, throw or try to bend the product.
• Do not paint or attempt to disassemble or modify the
product. Only Sony Ericsson authorised personnel
should perform service.
• Consult with authorised medical staff and the
instructions of the medical device manufacturer
before using the product near pacemakers or other medical
devices or equipment.
• Discontinue use of electronic devices, or disable the radio
transmitting functionality of the device, where required or
requested to do so.
• Do not use where a potentially explosive atmosphere exists.
• Do not place the product, or install wireless equipment, in the
area above an air bag in a car.
• Caution: Cracked or broken displays may create sharp edges
or splinters that could be harmful upon contact.
• Do not use the Bluetooth Headset in positions where it is
uncomfortable or will be subject to pressure.
Children
Warning! Keep out of the reach of children. Do not
allow children to play with mobile phones or
accessories. They could hurt themselves or others.
Products may contain small parts that could become detached
and create a choking hazard.
Power supply (Charger)
Connect the charger to power sources as marked on the
product. Do not use outdoors or in damp areas. Do not alter or
subject the cord to damage or stress. Unplug the unit before
cleaning it. Never alter the plug. If it does not fit into the outlet,
have a proper outlet installed by an electrician. When a power
supply is connected there is a small drain of power. To avoid this
small energy waste, disconnect the power supply when the
product is fully charged. Use of charging devices that are not
Sony Ericsson branded may pose increased safety risks.
Battery
New or idle batteries can have short-term reduced capacity.
Fully charge the battery before initial use. Use for the intended
purpose only. Charge the battery in temperatures between
+5°C(+41°F) and +45°C(+113°F). Do not put the battery into
your mouth. Do not let the battery contacts touch another metal
object. Turn off the product before removing the battery.
Performance depends on temperatures, signal strength, usage
patterns, features selected and voice or data transmissions. Only
Sony Ericsson service partners should remove or replace built-in
batteries. Use of batteries that are not Sony Ericsson branded
may pose increased safety risks. Replace the battery only with
another Sony Ericsson battery that has been qualified with the
product per the standard IEEE-1725. Use of an unqualified
battery may present a risk of fire, explosion, leakage or other
hazard.
Personal medical devices
Mobile phones may affect implanted medical equipment. Reduce
risk of interference by keeping a minimum distance of
15 cm(6 inches) between the phone and the device. Use the
phone at your right ear. Do not carry the phone in your breast
pocket. Turn off the phone if you suspect interference. For all
medical devices, consult a physician and the manufacturer.
Driving
Some vehicle manufacturers forbid the use of phones in their
vehicles unless a handsfree kit with an external antenna supports
the installation. Check with the vehicle manufacturer's
representative to be sure that the mobile phone or Bluetooth
handsfree will not affect the electronic systems in the vehicle.
Full attention should be given to driving at all times and local
laws and regulations restricting the use of wireless devices while
driving must be observed.
GPS/Location based functions
Some products provide GPS/Location based functions. Location
determining functionality is provided “As is” and “With all faults”.
Sony Ericsson does not make any representation or warranty as
to the accuracy of such location information.
Use of location-based information by the device may not be
uninterrupted or error free and may additionally be dependent on
network service availability. Please note that functionality may be
reduced or prevented in certain environments such as building
interiors or areas adjacent to buildings.
Caution: Do not use GPS functionality in a manner which
causes distraction from driving.
Emergency calls
Calls cannot be guaranteed under all conditions. Never rely
solely upon mobile phones for essential communication. Calls
may not be possible in all areas, on all networks, or when certain
network services and/or phone features are used.
Antenna
Use of antenna devices not marketed by Sony Ericsson could
damage the phone, reduce performance, and produce SAR
levels above the established limits. Do not cover the antenna
with your hand as this affects call quality, power levels and can
shorten talk and standby times.
Radio Frequency (RF) exposure and Specific Absorption
Rate (SAR)
When the phone or Bluetooth handsfree is turned on, it emits
low levels of radio frequency energy. International safety
guidelines have been developed through periodic and thorough
evaluation of scientific studies. These guidelines establish
permitted levels of radio wave exposure. The guidelines include a
safety margin designed to assure the safety of all persons and to
account for any variations in measurements.
Specific Absorption Rate (SAR) is used to measure radio
frequency energy absorbed by the body when using a mobile
phone. The SAR value is determined at the highest certified
power level in laboratory conditions, but because the phone is
designed to use the minimum power necessary to access the
chosen network, the actual SAR level can be well below this
value. There is no proof of difference in safety based on
difference in SAR value.
Products with radio transmitters sold in the US must be
certified by the Federal Communications Commission (FCC).
When required, tests are performed when the phone is placed at
the ear and when worn on the body. For body-worn operation,
the phone has been tested when positioned a minimum of
15 mm from the body without any metal parts in the vicinity of
the phone or when properly used with an appropriate
Sony Ericsson accessory and worn on the body.
For more information about SAR and radio frequency
exposure, go to: www.sonyericsson.com/health.
Flight mode
Bluetooth and WLAN functionality, if available in the device, can
be enabled in Flight mode but may be prohibited onboard aircraft
or in other areas where radio transmissions are prohibited. In
such environments, please seek proper authorisation before
enabling Bluetooth or WLAN functionality even in Flight mode.
Malware
Malware (short for malicious software) is software that can harm
the mobile phone or other computers. Malware or harmful
applications can include viruses, worms, spyware, and other
unwanted programs. While the device does employ security
measures to resist such efforts, Sony Ericsson does not warrant
or represent that the device will be impervious to the introduction
of malware. You can however reduce the risk of malware attacks
by using care when downloading content or accepting
applications, refraining from opening or responding to messages
from unknown sources, using trustworthy services to access the
Internet, and only downloading content to the mobile phone from
known, reliable sources.
Accessories
Use only Sony Ericsson branded original accessories and
certified service partners. Sony Ericsson does not test third-party
accessories. Accessories may influence RF exposure, radio
performance, loudness, electric safety and other areas. Thirdparty accessories and parts may pose a risk to your health or
safety or decrease performance.
Accessible Solutions/Special Needs
In the US, compatible Sony Ericsson phones may offer
compatibility with TTY terminals (with use of necessary
accessory). For more information call the Sony Ericsson Special
Needs Center on 877 878 1996 (TTY) or 877 207 2056 (voice),
or go to www.sonyericsson-snc.com.
Disposal of old electrical and electronic
equipment
Electronic equipment and batteries should not be
included as household waste but should be left at an
appropriate collection point for recycling. This helps prevent
potential negative consequences for the environment and human
health. Check local regulations by contacting your local city
office, your household waste disposal service, the shop where
you purchased the product or calling a Sony Ericsson Contact
Center. Do not attempt to remove internal batteries. Internal
batteries shall be removed only by a waste treatment facility or
trained service professional.
Disposing of the battery
Check local regulations or call a Sony Ericsson Contact
Center for information. Never use municipal waste.
Memory card
If the product comes complete with a removable memory card, it
is generally compatible with the handset purchased but may not
be compatible with other devices or the capabilities of their
memory cards. Check other devices for compatibility before
purchase or use. If the product is equipped with a memory card
reader, check memory card compatibility before purchase or use.
Memory cards are generally formatted prior to shipping. To
reformat the memory card, use a compatible device. Do not use
the standard operating system format when formatting the
memory card on a PC. For details, refer to the operating
instructions of the device or contact customer support.
Warning!
If the device requires an adapter for insertion into the handset or
another device, do not insert the card directly without the
required adapter.
Precautions on memory card use
• Do not expose the memory card to moisture.
• Do not touch terminal connections with your hand or any metal
object.
• Do not strike, bend, or drop the memory card.
• Do not attempt to disassemble or modify the memory card.
• Do not use or store the memory card in humid or corrosive
locations or in excessive heat such as a closed car in summer,
in direct sunlight or near a heater, etc.
• Do not press or bend the end of the memory card adapter with
excessive force.
• Do not let dirt, dust, or foreign objects get into the insert port
of any memory card adapter.
• Check you have inserted the memory card correctly.
• Insert the memory card as far as it will go into any memory
card adapter needed. The memory card may not operate
properly unless fully inserted.
• We recommend that you make a backup copy of important
data. We are not responsible for any loss or damage to content
you store on the memory card.
• Recorded data may be damaged or lost when you remove the
memory card or memory card adapter, turn off the power while
formatting, reading or writing data, or use the memory card in
locations subject to static electricity or high electrical field
emissions.
Protection of personal information
Erase personal data before disposing of the product. To delete
data, perform a master reset. Deleting data from the phone
memory does not ensure that it cannot be recovered.
Sony Ericsson does not warrant against recovery of information
and does not assume responsibility for disclosure of any
information even after a master reset.
Loudness warning!
Avoid volume levels that may be harmful to your hearing.
End User Licence Agreement
Software delivered with this device and its media is owned by
Sony Ericsson Mobile Communications AB, and/or its affiliated
companies and its suppliers and licensors.
Sony Ericsson grants you a non-exclusive limited licence to
use the Software solely in conjunction with the Device on which
it is installed or delivered. Ownership of the Software is not sold,
transferred or otherwise conveyed.
Do not use any means to discover the source code or any
component of the Software, reproduce and distribute the
Software, or modify the Software. You are entitled to transfer
rights and obligations to the Software to a third party, solely
together with the Device with which you received the Software,
provided the third party agrees in writing to be bound by the
terms of this Licence.
This licence exists throughout the useful life of this Device. It
can be terminated by transferring your rights to the Device to a
third party in writing.
Failure to comply with any of these terms and conditions will
terminate the licence immediately.
Sony Ericsson and its third party suppliers and licensors retain
all rights, title and interest in and to the Software. To the extent
that the Software contains material or code of a third party, such
third parties shall be beneficiaries of these terms.
This licence is governed by the laws of Sweden. When
applicable, the foregoing applies to statutory consumer rights.
In the event Software accompanying or provided in
conjunction with your device is provided with additional terms
and conditions, such provisions shall also govern your
possession and usage of the Software.
Export regulations
Export regulations: This product, including any software or
technical data contained in or accompanying the product, may
be subject to import and export regulations of the European
Union, the United States and other countries. The user and any
possessor of the product agrees to comply strictly with all such
regulations and acknowledges that it is their responsibility to
obtain any required licenses to export, re-export, or import this
product. Without limiting the foregoing, and as an example, the
user and any possessor of the product: (1) must not knowingly
export or re-export Products to destinations identified pursuant
to Articles in Chapter II of European Council Regulation (EC)
1334/2000; (2), must comply with U.S. government Export
Administration Regulations ("EAR", 15 C.F.R. §§ 730-774, http://
www.bis.doc.gov/ ) administered by Department of Commerce,
Bureau of Industry and Security; and (3) must comply with
economic sanctions regulations (30 C.F.R. §§ 500 et. seq.,.,
http://www.treas.gov/offices/enforcement/ofac/) administered by
10
the U.S. Department of Treasury, Office of Foreign Assets
Control. The user and any possessor of the product may not
transport or deliver the product, its accessories or separate
software to any country, region, entity or person prohibited by
these regulations.
Limited Warranty
Sony Ericsson Mobile Communications AB, SE-221 88 Lund,
Sweden, (Sony Ericsson) or its local affiliated company, provides
this Limited Warranty for your mobile phone, original accessory
delivered with your mobile phone, and/or your mobile computing
product (hereinafter referred to as “Product”).
Should your Product need warranty service, please return it to
the dealer from whom it was purchased, or contact your local
Sony Ericsson Contact Center (national rates may apply) or visit
www.sonyericsson.com to get further information.
Our warranty
Subject to the conditions of this Limited Warranty, Sony Ericsson
warrants this Product to be free from defects in design, material
and workmanship at the time of its original purchase by a
consumer. This Limited Warranty will last for a period of two (2)
years as from the original date of purchase of the Product for
your mobile phone, and for a period of one (1) year following the
original purchase date of the Product for all original accessories
(such as the battery, charger or handsfree kit) which may be
delivered with your mobile phone.
What we will do
If, during the warranty period, this Product fails to operate under
normal use and service, due to defects in design, materials or
workmanship, Sony Ericsson authorised distributors or service
partners, in the country/region* where you purchased the
Product, will, at their option, either repair or replace the Product
in accordance with the terms and conditions stipulated herein.
11
Sony Ericsson and its service partners reserve the right to
charge a handling fee if a returned Product is found not to be
under warranty according to the conditions below.
Please note that some of your personal settings, downloads
and other information may be lost when your Sony Ericsson
Product is repaired or replaced. At present, Sony Ericsson may
be prevented by applicable law, other regulation or technical
restrictions from making a backup copy of certain downloads.
Sony Ericsson does not take any responsibility for any lost
information of any kind and will not reimburse you for any such
loss. You should always make backup copies of all the
information stored on your Sony Ericsson Product such as
downloads, calendar and contacts before handing in your
Sony Ericsson Product for repair or replacement.
Conditions
1. This Limited Warranty is valid only if the original proof of
purchase for this Product issued by a Sony Ericsson authorised
dealer specifying the date of purchase and serial number**, is
presented with the Product to be repaired or replaced.
Sony Ericsson reserves the right to refuse warranty service if
this information has been removed or changed after the original
purchase of the Product from the dealer.
2. If Sony Ericsson repairs or replaces the Product, the repair for
the defect concerned, or the replaced Product shall be
warranted for the remaining time of the original warranty period
or for ninety (90) days from the date of repair, whichever is
longer. Repair or replacement may involve the use of
functionally equivalent reconditioned units. Replaced parts or
components will become the property of Sony Ericsson.
3. This warranty does not cover any failure of the Product due to
normal wear and tear, or due to misuse, including but not
limited to use in other than the normal and customary manner,
in accordance with the Sony Ericsson instructions for use and
maintenance of the Product. Nor does this warranty cover any
failure of the Product due to accident, software or hardware
12
modification or adjustment, acts of God or damage resulting
from liquid.
A rechargeable battery can be charged and discharged more
than a hundred times. However, it will eventually wear out –
this is not a defect and corresponds to normal wear and tear.
When the talk-time or standby time is noticeably shorter, it is
time to replace the battery. Sony Ericsson recommends that
you use only batteries and chargers approved by
Sony Ericsson.
Minor variations in display brightness and colour may occur
between phones. There may be tiny bright or dark dots on the
display. These are called defective pixels and occur when
individual dots have malfunctioned and can not be adjusted.
Two defective pixels are deemed acceptable.
Minor variations in camera image appearance may occur
between phones. This is nothing uncommon and is not
regarded as a defective camera module.
4. Since the cellular system on which the Product is to operate is
provided by a carrier independent from Sony Ericsson,
Sony Ericsson will not be responsible for the operation,
availability, coverage, services or range of that system.
5. This warranty does not cover Product failures caused by
installations, modifications, or repair or opening of the Product
performed by a non-Sony Ericsson authorised person.
6. The warranty does not cover Product failures which have been
caused by use of accessories or other peripheral devices which
are not Sony Ericsson branded original accessories intended
for use with the Product.
Sony Ericsson disclaims any and all warranties, whether
express or implied, for failures caused to the Product or
peripheral devices as a result of viruses, trojan horses,
spyware, or other malicious software. Sony Ericsson strongly
recommends that you install appropriate virus protection
software on your Product and any peripheral devices
connected to it, as available, and update it regularly, to better
protect your device. It is understood, however, that such
software will never fully protect your Product or its peripheral
13
devices and Sony Ericsson disclaims all warranties, whether
express or implied, in case of failure by such antivirus software
to fulfil its intended purpose.
7. Tampering with any of the seals on the Product will void the
warranty.
8. THERE ARE NO EXPRESS WARRANTIES, WHETHER WRITTEN
OR ORAL, OTHER THAN THIS PRINTED LIMITED WARRANTY.
ALL IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED
WARRANTY. IN NO EVENT SHALL SONY ERICSSON OR ITS
LICENSORS BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER,
INCLUDING BUT NOT LIMITED TO LOST PROFITS OR
COMMERCIAL LOSS TO THE FULL EXTENT THOSE DAMAGES
CAN BE DISCLAIMED BY LAW.
Some countries/states do not allow the exclusion or limitation of
incidental or consequential damages, or limitation of the duration
of implied warranties, so the preceding limitations or exclusions
may not apply to you.
The warranty provided does not affect the consumer’s
statutory rights under applicable legislation in force, nor the
consumer’s rights against the dealer arising from their sales /
purchase contract.
*Geographical scope of the warranty
If you have purchased your Product in a country member of the
European Economic Area (EEA) or in Switzerland or the Republic
of Turkey, and such Product was intended for sale in the EEA or
in Switzerland or in Turkey, you can have your Product serviced
in any EEA country or in Switzerland or in Turkey, under the
warranty conditions prevailing in the country in which you require
servicing, provided that an identical Product is sold in such
country by an authorised Sony Ericsson distributor. To find out if
your Product is sold in the country you are in, please call the
local Sony Ericsson Contact Center. Please observe that certain
14
services may not be available outside the country of original
purchase, for example, due to the fact that your Product may
have an interior or exterior which is different from equivalent
models sold in other countries. Please note in addition that it
may sometimes not be possible to repair SIM-locked Products.
** In some countries/regions additional information (such as a
valid warranty card) may be requested.
Trademarks and acknowledgements
The Liquid Identity logo and Xperia are trademarks or registered
trademarks of Sony Ericsson Mobile Communications AB.
Sony is a trademark or a registered trademark of Sony
Corporation.
Ericsson is a trademark or registered trademark of
Telefonaktiebolaget LM Ericsson.
Bluetooth is a trademark or a registered trademark of Bluetooth
SIG Inc. and any use of such mark by Sony Ericsson is under
license.
Other product and company names mentioned herein may be the
trademarks of their respective owners.
Any rights not expressly granted herein are reserved.
15
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