Sony PM-0050 GSM/GPRS/EDGE/UMTS/HSPA/LTE mobile phone with Bluetooth, Bluetooth LE, WLAN 802.11abgn, GPS/A-GPS, RFID and FM Rx User Manual 08 manual
Sony Mobile Communications Inc GSM/GPRS/EDGE/UMTS/HSPA/LTE mobile phone with Bluetooth, Bluetooth LE, WLAN 802.11abgn, GPS/A-GPS, RFID and FM Rx 08 manual
Sony >
Contents
- 1. 08 manual
- 2. 08 user guides
08 manual
![Tsubasa_Anna/KDDI/Start guide/E/Start GuidePrefaceThank you for purchasing "XPERIA VL SOL21" (simply called "the SOL21" or "this product" from here on). Before using your terminal, read "Start Guide" (this manual) and "取扱説明書詳細版 (Full Instruction Manual)" (Japanese) to ensure safe use and handling.About manuals■"Start Guide" (this manual)Basic operations of major functions of the SOL21 are described.For detailed descriptions on various functions, refer to the "Manual SOL21" application installed on the SOL21 or "取扱説明書詳細版 (Full Instruction Manual)" (Japanese) available on the au homepage.http://www.au.kddi.com/torisetsu/index.html・Company names, system name and product names generally referred to in this manual are trademarks or registered trademarks of respective companies. The TM,® marks may be omitted in this manual.■"Manual SOL21" application:The SOL21 provides you with preinstalled "Manual SOL21" application for detailed descriptions.You can activate some functions from the instructions.From the Home screen, [ ]X[Manual SOL21]・When you activate for the first time, follow the onscreen instructions to download and install application.■For Those Requiring an English Instruction ManualYou can download the English version of manuals from the au website (available from approximately one month after the product is released). Download URL: http://www.au.kddi.com/torisetsu/index.htmlSafety precautionsBefore you start using the SOL21, make sure to read the "Cautions on using SOL21" to ensure correct use.Before you assume that the product is malfunctioning, check for possible remedies in the following au Customer Support site of au homepage:http://www.kddi.com/customer/service/au/trouble/kosho/index.htmlElectronic certificate and certification number for this product To refer to details (including certification numbers) on authorization and compliance mark particular to the this product, perform the following operation.■To check authorization and compliance mark1From the Home screen, tX[Settings]X[About phone]X[Legal information]X[Certificates]This product has acquired the certification of conformity with technical regulations for the specified radio station based on the Radio Law, and the "Technical Conformity Mark " is checked on the product as a certificate.Please refer to the Regulatory in the SOL21 for certification.If the screws of the product are removed and modifications are made to the internal components, the certification of conformity with technical regulations will become invalid. Never use the product without the valid certification. Doing so violates the Radio Law.When using the product・Communication is not possible even inside the service area in places where the signal does not reach (e.g. tunnels and basements). Also, communication is sometimes not possible in poor reception areas. Communication is sometimes interrupted if you move into a poor reception areas during communications.・A feature of digital communications used on the product is that consistent, high communications quality continues to be maintained even under the weak signal down to a limit. Accordingly, communication is sometimes interrupted if this limit is reached and exceeded during communications.・Since this product uses radio waves, the possibility of communication intercepts by third parties cannot be eliminated. (Though CDMA/GSM system has highly secure confidential communication features.)・This product is compatible with the international roaming service. Each network service described in this manual varies depending on the area and service content. For details, refer to the "Manual SOL21" application installed on the SOL21 or "取扱説明書詳細版 (Full Instruction Manual)" (Japanese) available on the au homepage.・Since this product is a radio station under the Radio Law, you may be asked to temporarily submit the product for inspection in accordance with the Radio Law.・When the au IC-Card is inserted in your cell phone, the product number of the cell phone is automatically sent to KDDI CORPORATION for maintenance and monitoring operational status of your cell phone.・Take care not to inconvenience people around you when you use the product in a public place.・When the product is used by a child, parents or guardians should thoroughly read the "Start Guide" (this manual) and teach the child how to use it.■Use of the product is not allowed in the following places!・Do not use a cell phone while driving a car or riding a motorbike or bicycle. It may cause a traffic accident. Use of a cell phone while driving a car or motorbike is prohibited by law. Use of a cell phone while riding a bicycle may be punishable by some regulations.・Do not use this product while you are aboard an airplane. Use of electric devices transmitting radio waves in airplane is prohibited by law. Some airline companies, however, allow their passengers to use cell phones. For details, contact the airline company you use.■Notes for overseas usageIf you do not make E-mail (∼@ezweb.ne.jp) initial settings in Japan, you cannot perform data communication overseas. Even if you do not use E-mail (∼@ezweb.ne.jp), make sure to set E-mail (∼@ezweb.ne.jp) before leaving Japan.For detail on E-mail (∼@ezweb.ne.jp) initial settings, refer to "Setting Guide" available on au homepage.Regarding notations used in this document・In this manual, keys are represented by simplified illustrations such as x, y, t.・Operations of tapping menu items/icons/buttons on the screen etc. are indicated as [(name of the item etc.)].・Screen illustrations shown in this manual may look different from the actual screens. In some cases, minor details or a part of a screen may be omitted.・In this manual, "microSD™ memory card" and "microSDHC™ memory card" are abbreviated as "microSD memory card" or "microSD".・"The Company" as appears on the product refers to the following companies: Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANYManufactured by: Sony Mobile Communication Japan, Inc.Using au災害対策 (au Disaster Countermeasure)This is an application in which you can use Disaster Message Board and Early warning mail (earthquake early warnings and disaster/evacuation information).The emergency early warning mail is a service that distributes emergency earthquake information or disaster evacuation information to all au cell phones in specified areas simultaneously. When you receive emergency earthquake information, ensure your safety and take proper action according to the situation around you.1From the Home screen, [ ]→[au災害対策 (au Disaster Countermeasure)].❖Information・Reception of emergency early warning mail is notified by a special warning tone. It is not possible to change the warning tone.・Emergency earthquake information is sent to areas where strong quakes (over 4 degrees) are expected when the earthquake whose the maximum seismic intensity 5 lower is anticipated occurs.・Immediately after an earthquake occurs, quakes (P waves and initial tremors) near the epicenter are detected and position, scale, and expected strength are automatically calculated and notification is sent as soon as possible within a few seconds to tens of seconds before the strong quakes (S waves and major tremors) caused by the earthquake start.・Emergency earthquake information may not arrive before strong tremors in arrears near the epicenter.・Disaster evacuation information is a service that distributes bulletins concerning residents' safety including evacuation advisories, evacuation orders and other warnings issued by the national and local governments.・The service is available only in Japan (it cannot be used overseas).・No information fee or communication charge is required for receiving emergency early warning mail.・KDDI is not liable for damages suffered by customers resulting from the service's information, lack or delay in the information caused by transmission or system breakdowns, or other events that are outside the responsibility of KDDI.・Refer to the Japan Meteorological Agency web page for details about distribution of emergency earthquake information.http://www.jma.go.jp/・You cannot receive emergency early warning mail when your cell phone is turned off or during a call.・Emergency early warning mail may not be received when your cell phone is communicating such as while sending/receiving SMS (C-mail)/e-mail or using the browser, or if you are in a place where signal does not reach even in the service area (e.g. in a tunnel, basement) or in a place with a poor reception.・You cannot receive the emergency early warning mail that the reception is failed.・This delivery system is different from emergency earthquake information provided through TV, radio, or other communication procedures, which means that the time the emergency earthquake information arrives may vary.・Information from someplace other than your current location may be received.Do you have everything?Before you start using this product, make sure that you have all the following.・スタートガイド (Start Guide) (Japanese)・SOL21のご利用にあたっての注意事項 (Cautions on using SOL21) (Japanese)・携帯電話機の比吸収率などについて(Radio Frequency (RF) exposureand Specific Absorption Rate (SAR)) (Japanese)・設定ガイド (Setting Guide) (Japanese)*1 Including warrantyThe following items are not included in the package.・microSD memory cardGetting readyNames and functions of partsaHeadset connection terminalbFront cameracEarpiecedInfrared data porteLight sensor: Auto-control for display brightnessfNotification LED: Notifies charging status, missed calls, mail reception.gProximity sensor: Switches touch panel on and off to prevent from erroneous operation during a call.hVolume key/Zoom key: miPower key/Screen lock key: pjDisplay (touch panel)kGPS antenna*1lCameramSecond microphone: Reduces noise to make easy to listen.nFlash/Photo lightoau Micro IC Card(LTE)/microSD memory card slotpBuilt-in antenna /Bluetooth®/Wi-Fi®antenna*1qmicroUSB connection terminalrDesktop Holder connection terminalsFeliCa™ marktBattery pack coveruBattery packvStrap holewSpeakerxBuilt-in antenna*1yMicrophone*1 The antenna is built in the SOL21. Covering around antenna may affect the communication quality.Attaching/Removing the au IC-CardBefore inserting/removing the au IC-Card, make sure to turn the power off.■Attaching the au IC-Card1Open the au IC-Card slot cover , and put your fingernail under the back side of the tray to pull it out to the position shown.Do not pull the tray away from the SOL21.2Set the au IC-Card with the IC (metal) side down checking its orientation and inset the tray straight all the way into the slot.3Close the au IC-Card slot cover and make sure that there are not any space between the cover and body.■Removing the au IC-Card1Open the au IC-Card slot cover to pull out the tray. Pinch the opposite side of au IC-Card notch, and pull it out lifting up a little.Do not pull the tray away from the SOL21.2Close the au IC-Card slot cover and make sure that there are not any space between the cover and body.❖Information・Note the following points, which may cause malfunction or damage, when handling the au IC-Card.・Do not touch the IC (metal) part of the au IC-Card or the IC card terminal inside the SOL21.・Insert the au IC-Card in the correct direction.・Do not use force to attach or remove the au IC-Card.・Do not lose the au IC-Card after it has been removed.・Do not insert a micro au IC-Card attached to the conversion adapter. Doing so might cause a fault.Attaching/Removing a microSD memory card■Attaching a microSD memory card1Open the microSD memory card slot cover, and insert the microSD memory card with the terminal side facing up straight and slowly into the slot until it clicks.2Close the microSD memory card slot cover and make sure that there are not any space between the cover and body.❖Information・Make sure that the top and bottom of the microSD memory card are facing correctly. Trying to force a wrongly oriented card into the slot could make it impossible to remove the card and result in damage.■Removing a microSD memory cardMake sure to unmount a microSD memory card before removing.1From the Home screen,tX[Settings]X[Storage]X[Unmount SD card].2Open the microSD memory card slot and insert the memory card slowly and straight into the slot until it clicks.・SOL21*1・Stereo Headset with Microphone(Sample)・Sony Ericsson AC adapter 04 (EP800A)*1<AC adapter><microUSB cable>・Desktop Holder (DK25)*1d e fghiabcjokpqyxuvrwstlmnTrayNotchau Micro IC Card(LTE)3Pull out the microSD memory card slowly.4Close the microSD memory card slot cover and make sure that there are not any space between the cover and body.ChargingWhen you purchase the SOL21, the battery pack is not fully charged. Be sure to charge the battery pack before use.■Charging with the AC adapter1Open the microUSB connection terminal cover and insert the microUSB plug of the microUSB cable straight with the printed side down into the microUSB connection terminal of the SOL21.2Insert the USB plug of the microUSB cable straight with the printed side facing up into the microUSB connection terminal of the AC adapter. Then plug it into the wall outlet.3When charging is finished, remove the microUSB plug of the microUSB cable from the SOL21 and close the microUSB connection terminal cover.4Remove the AC adapter from the outlet.■Charging with a PC1Open the microUSB connection terminal cover and insert the microUSB plug of the microUSB cable straight with the printed side down into the microUSB connection terminal of the SOL21.2Insert the USB plug of the microUSB cable into the USB port of a PC.When a confirmation screen for installation of PC Companion software appears on the SOL21, tap "Skip".When a screen for new hardware detection etc. appears on the PC, select "Cancel".3When charging is finished, remove the microUSB plug of the microUSB cable from the SOL21 and close the microUSB connection terminal cover.4Remove the USB plug of the microUSB cable from the USB port of the PC.* You cannot charge the SOL21 using the AC adapter and a PC at the same time.■Charging with the Desktop Holder1Insert the microUSB plug of the microUSB cable with the printed side up into the microUSB connection terminal of the Desktop Holder straight.2Insert the USB plug of the microUSB cable straight with the printed side facing up into the microUSB connection terminal of the AC adapter. Then plug it into the wall outlet.3Insert the SOL21 into the Desktop Holder.4When charging is finished, remove the SOL21 from the Desktop Holder.* You cannot charge the SOL21 using the Desktop Holder connected to a PC.❖Information・Use the SOL21 with the back cover attached. Charging does not start without the back cover.・When the charging starts, notification LED turns in red/orange/green according to the battery level. Green LED indicates that the battery charge reaches 90 percent or more. To check the battery level, from the Home screen, tX[Settings]X[About phone]X[Status] and see "Battery level". When charging is finished, "100%" is shown.・When you start charging the battery with the SOL21 powered off, the power turns on even though you cannot operate the au phone. Do not charge the battery in a place where the use is prohibited such as in airplane or hospital.・Charging with a PC or while using the camera may take longer.Turning the SOL21 on (Initial settings)Turning the SOL21 on1p (over 1 sec.)The key unlock screen appears.2Drag " " (left) to " " (right).■Turning the SOL21 off1p (over 1 sec.)The Phone options screen appears.2[Power off]X[OK]Initial settingsThe first time the SOL21 turns on, the initial setting screen appears automatically. After setting the display language, "Setup guide" appears. Follow the onscreen instructions to set each function. For details, refer to the supplied "Setting Guide".1[English (United States)]X[Done]"ようこそ" screen appears. You can set up the main function.2[]A setting screen for Internet connection appears.Tap "Mobile network and Wi-Fi" or "Wi-Fi only".3[]A setting screen of wireless network appears. Tap "Search for networks" to set up connection of Wi-Fi® network.4[]A setting screen for services appears. You can set up online services.5[]A setting screen for auto-update appears. Tap "Synchronize automatically" or "No thank you".6[]X[Finish]A security screen of SOL21 appears. Set up "3LM Security".Subscribe "Anshin Security Pack" and for using "3LM Security", tap "Start now".When you do not use "3LM Security", tap "Skip" to finish the initial settings.7[I Accept]X[Activate]XtX[Quit]The Home screen appears.❖Information・Set up items can be set or change later as required. To make the settings later, from the Home screen, [ ]X[Setup guide] or from the Home screen, tX[Settings] and set each item.・To set online service, make sure that data communication is enabled. Check that is displayed on the status bar.・You can use the SOL21 without setting your Google account, the Google services such as Google Talk, Gmail, Android Market, etc. are not available.Setting key lockWhen the key lock is set, the screen light turns off to avoid the keys or touch screen from false operations.・The screen light turns off and keys of the SOL21 are locked when the specified time elapses.1While the screen is displayed, p■Unlocking the keysThe key unlocking screen appears when turning the power on or the backlight on by pressing p.1Drag " " (left) to " " (right).bcdefijklmghpqrstnoaContinued on next page](https://usermanual.wiki/Sony/PM-0050.08-manual/User-Guide-1798451-Page-1.png)
![For inquiries, call: Customer Service CenterFor general information and charges (toll free)For loss, theft or damage and operation information (toll free)In case above numbers are not available, (toll free) 0120-977-033 (except Okinawa) 0120-977-699 (Okinawa)From au cell phones:113 without area codeFrom fixed-line phones: 0077-7-113From fixed-line phones: 0077-7-111From au cell phones:157 without area codeSold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANYManufactured by: Sony Mobile Communications Japan, IncFebruary 2012, 1st Edition1261-5912.1Cell phone and PHS operators collect and recycle unused telephones, batteries and battery chargers at stores bearing the logo regardless of brand and manufacturer to protect the environment and reuse valuable resources.Tsubasa_Anna/KDDI/Start guide/E/ 初校Basic operationKey operationThe followings are the main functions of x, y, t keys located under the screen.Using the touch panelThe display on the SOL21 is a touch panel operated by touching it with your finger.■Tap/Double-tapLightly touch and release your finger. Double-tap: Tap the same position twice.■Long-touchKeep touching an item etc.■SlideLightly touch and trace to the desired direction.■FlickQuickly move (flicking) your finger up, down, right, or left.■PinchTouch the screen with two fingers and widen (pinch-out)/ narrow (pinch-in) the fingers' distance.■DragKeep touching an item or icon, trace it to the desired direction.Home screenThe Home screen consists of five screens, the center screen and two for each side. The center screen is the default screen to operate the SOL21. Tapping y returns to the Home screen at any time.aHome screen positionIndicates which screen of the five home screens you are in.bWidgetscWallpapersdApplication keyeMedia folders (Gallery, Music, FM radio, Camera)fShortcuts (Applications)■Switching the Home screenSlide or flick the Home screen to move to adjacent home screens.■Adding shortcuts and widgets on the Home screenYou can change wallpaper or theme of the Home screen and add, delete, move shortcuts of applications, widgets or folders on the Home screen.1From the Home screen, tX[Add]❖Information・Long-touch shortcut, widget, or folder icon to move.■Deleting shortcuts/widgets/folders1From the Home screen, long-touch icon to be deleted. appears at the bottom of the screen.2Drag the icon to " " then release your finger.Using the Applications screenYou can call up functions from the Applications screen. Application icons installed to the SOL21 are also displayed.■Activating an applicationWhen you tap an application icon to use function, communication fees may be charged depending on the function.1From the Home screen, [ ].The Applications screen appears. Slide/Flick left or right to switch the Applications screen.2Tap an icon of application to use.❖Information・Main applications preinstalled by default■Downloading applicationsYou can download applications such as convenient tools and games from the Android market and install them to use on the SOL21.・To use Android Market, you need to set a Google account. For details, refer to the "Setting Guide".■Deleting (uninstalling) applicationsBefore deleting installed applications, back up contents related to the application that you want to save including data saved in the application.❖Information・Some applications cannot be deleted.Viewing the status of the SOL21■Status barThe status bar is located at the top of the SOL21 screen. Notification icons which inform missed calls, new mail, operations in progress, etc. appear on the left of the status bar, and status icons which indicate the status of the SOL21 appear on the right.❖Information・Main icons displayed on the status bar■Notification panelIf any notification icons are displayed, slide down the status bar to open the Notification panel. You can check details of notification icons or start corresponding applications.■Notification LEDNotification LED informs charging prompt, battery level while charging, missed calls, mail arrival, etc. by turning on or flashing.xBackReturn to the previous screen. Close a dialog box, menu, or the Notification panel.yHomeDisplay the Home screen.Long-touch to open an application window recently closed.tMenuDisplay options menu available on the current screen or application.When entering characters, long-touch to show/hide the software keyboard.From the Home screen, long-touch to show the QWERTY keyboard and tap any key to activate Google Search.2 Widgets Select widget to add.abe fcdApplications Add a shortcut of application.Folder Add a folder.Shortcuts Add a shortcut of contact you call or send mail frequently, etc. Wallpapers Select wallpaper from Gallery/Live wallpapers/Xperia™ wallpapers to replace.Themes Set background image for the Home screen or settings screen., Phone, Contacts Market, E-mail, SMS (C-mail), Alarm and Clock, CalendarBrowser MapsSettings Google Search, Camera, Gallery Manual SOL21Notification icon Status iconNew Gmail message USB is connected.New PC mail messageReceiving/Downloading dataNew Email message , Signal level, Out of service areaNew SMS (C-mail) , Battery level, ChargingCalling Silent mode setMissed call Airplane mode is set.Green Heart energy saving icon (Remove the AC adapter from the power outlet.)Status DescriptionRed The battery is charging when the remaining battery level is 10% or lower.Orange The battery is charging when the remaining battery level is 11%−89%.Green The battery is charging when the remaining battery level is 90% or higher.Flashing red The battery level is not enough for activating the cell phone when turning on. Flashing green New Email, new Gmail are notified while backlight is off.Flashing blue Missed calls, new PC mail, new SMS (C-mail) messages are notified while the backlight is off.■Checking own phone number1From the Home screen, tX[Settings].2[About phone]X[Status].Your phone number is shown under "My phone number".■Setting the Silent modeSet the ringtone volume to "0". Setting the Silent mode on the SOL21 mutes the ringtone, operation tone, notification tones. However, the playback sound of videos and music, alarm sound, etc. are not muted. 1From the Home screen, tX[Settings]X[Sound].2Mark "Silent mode".❖Information・Alternatively, p (over 1 sec.)→[Silent mode] to switch the Silent mode on or off. ■Setting Airplane modeWhen airplane mode is set, all wireless functions (phone, packet communication, Wi-Fi®, Bluetooth® function) are turned off.1From the Home screen, tX[Settings]X[Wireless & networks].2Mark "Airplane mode".❖Information・Alternatively, p (over 1 sec.)→[Airplane mode] to switch the Airplane mode on or off.Entering charactersWhen entering characters, use the software keyboard displayed when tapping a character input box for adding contacts, creating a message, etc.■Switching keyboardTo input Japanese, use "Xperia™ Japanese keyboard" switching four input types of "Phonepad", "QWERTY keyboard", "Japanese syllabary", "Handwriting".1Tap a character input box.2Long-touch " " X[]/[]/[]/[].The keyboard switches to Phonepad/QWERTY keyboard/Japanese syllabary/Handwriting.❖Information・Word suggestions or direct conversion candidates for the entered characters appear. Tap a word to enter.・Tap " " to delete the character before the cursor.・Long-touch " " to enter pictograms (only for SMS (C-mail)), symbols (single byte/double byte), face marks from the displayed list.・Flick up/down/left/right to enter characters in each column of kana syllabary on the Phonepad. Characters can be entered without repeatedly tapping the key (flick input). ・Tap x to stop entering characters and return to the previous screen.SupportPeripheral devicesFor details, refer to the instruction manual for each device.・Sony Ericsson AC adapter 04 (EP800A)・Desktop Holder (DK25)❖Information・For the latest information on peripheral devices, visit the au homepage (http://www.au.kddi.com/) or contact the Customer Service Center.・The peripheral devices introduced on the page can be purchased on the au Online Shop.http://auonlineshop.kddi.com/TroubleshootingBefore you assume that the product is malfunctioning, check the following:For more details, visit au Customer Support site of au homepage.http://www.kddi.com/customer/service/au/trouble/kosho/index.htmlAttaching the back coverIf the back cover is removed, attach the cover in the following steps.1Check the orientation of the back cover and attach it to fit the SOL21 body. Push each tab to close firmly.Rebooting/Force-quitting the SOL21The battery of the SOL21 is built in and cannot be removed. To reboot the SOL21, perform the following steps.■Rebooting the SOL211Press p and upper of m at the same time for approximately 5 seconds, and release your finger after the SOL21 vibrates once.■Force-quitting the SOL211Press p and upper of m at the same time for approximately 10 seconds, and release your finger after the SOL21 vibrates 3 times.<QWERTY keyboard><Phonepad><Japanese syllabary> <Handwriting>Symptom What you should checkCannot turn on power.Is the SOL21 charged? Is p pressed for over 1 second?The power turns off unintentionally.Is the battery empty?The power turns off while activation screen is displayed.Is the battery empty? (out of range) appears.Are you out of the service area or in an area with poor signal strength?Is the built-in antenna covered with your finger, etc.?Cannot charge the battery.Is the power plug of the AC adapter surely inserted into the outlet?Is the microUSB plug of the microUSB cable surely inserted into the SOL21?Is the temperature of the SOL21 raised or very low?Cannot operate touch panel as intended.Are you operating with gloved hands?Are you operating with a fingernail or foreign object on the screen?Cannot operate key/touch panel.Is the key lock set?Is "Screen lock" set?Turn off the power and then turn it on again.The screen reacts slowly when the screen is tapped or a key is pressed.When large amount of data is saved in the SOL21 or transferring large-size data between the SOL21 and microSD memory card, the reactions on the screen may be delayed.A warning to charge appears.The battery is almost empty.Symptom What you should checkBattery usage time is short.Is the SOL21 charged enough? Charge the SOL21 until the notification LED turns green.Is the built-in battery end-of-life?Is the SOL21 left in a place where (out of range) appears for a long period?The display backlight turns off in a short while.Is set "Screen timeout" period too short?Display is dark. Is "Brightness" set to dark?Is the proximity sensor covered by sticker?The screen is frozen. Cannot turn the power off.Try to "Reboot" or "Force-quit".Cannot recognize a microSD memory card.Is the microSD memory card inserted properly?Is the microSD memory card unmounted?Symptom What you should checkUpdating softwareYou can update the SOL21 to the most recent software for optimal performance and to get the latest enhancements.・You are charged for data communication when connecting to the Internet from the SOL21 by using packet communication.・You are recommended to back up your data before updating software.・For details, visit http://www.sonymobile.co.jp/support/ or refer to the "Manual SOL21" application or "取扱説明書詳細版 (Full instruction manual)" (Japanese) available on au homepage.■Downloading and updating softwareUpdate files can be downloaded from the Internet web site via wireless communication into the SOL21 directly.・To download software updates only via Wi-Fi®, from the Home screen, [ ]X[Update center]XtX[Settings]X[Allow automatic update:] and select "Via Wi-Fi only". If you set to "Via 3G/Wi-Fi" for updating, note that if Wi-Fi® communication becomes unstable, packet communication may take over place automatically, which applies communication fees.1From the Home screen, [ ]X[Update center].2[System]XtX[Refresh].■Connecting to a PC for updating softwareYou can update software using PC Companion which can be installed from the SOL21.・Install PC Companion to your PC beforehand.After-sales service■When asking for repairFor repair, contact Secure cell phone support center.❖Information・Before handing in the product for repair, make a backup of the contents of memory since they may disappear during repair. Note that the Company shall not be liable for any damages and loss of income should the contents of memory be altered or lost.・Recycled parts that meet the Company's quality standards are sometimes used for repair.・Collected au cell phones by Replacement cell phone delivery service which you used before are recycled to cell phones for replacement after repairs. Also replaced parts by au after-sales service are collected and recycled by KDDI. They are not returned to customers.■Performance parts for repairThe Company retains performance parts for repair of the SOL21 main unit and its peripherals for six years after discontinuation of production. "Performance parts for repair" refers to parts required for maintaining the functions of the product.■Warranty cardAt the store of purchase, thoroughly check and read the name of the retailer, date of purchase and other necessary details filled in on the warranty card, and be sure to keep it in a safe place.■Secure cell phone support plusAn after-sales service membership program on a monthly basis called "Secure cell phone support plus" (monthly fee: 399 yen including tax) is available for using your au cell phone for a long time without worries. This service expands coverage for many troubles including malfunction, theft and loss. For details of this service, refer to au homepage or contact Secure cell phone support center.❖Information・You can apply for membership only at the time of purchasing your au cell phone.・Once you cancel the membership, you cannot reapply for it until you purchase an au cell phone next time.・Note that when changing the model or purchasing an extra cell phone, this service only covers the most recently purchased au cell phone.・When an au cell phone is handed over to you or someone else, the Secure cell phone suport plus membership is also handed over to the successor of the cell phone.・When you get a new au cell phone by changing the model or purchasing an extra cell phone, the "Secure cell phone support plus" membership for the old au cell phone is automatically canceled.・Service contents are subject to change without notice.■au IC-CardThe au IC-Card is lent to you by au. In case of loss or damage, the card will be replaced at your expense. When malfunction is suspected, or in case of theft or loss, contact an au shop or PiPit.■After-sales serviceIf you are unsure about anything regarding after-sales service, contact the following service contact.Customer Service Center (for service canceling procedure or operation in case of loss or theft)From a land-line phone, 0077-7-113 (toll-free)From an au cell phone, 113 without area code (toll free)Secure cell phone support center (for loss, theft, damage) From a land-line phone/From an au cell phone, 0120-925-919 (toll-free) Business hours 9:00−21:00 (7 days a week)■au after-sales service informationReplacement cell phone delivery serviceSecure cell phone support plus membersNon-Secure cell phone support plus member* Charge amounts are all tax-included.Holding over and repairSecure cell phone support plus membersNon-Secure cell phone support members* Charge amounts are all tax-included.❖InformationReplacement cell phone delivery service・When you have trouble with your au cell phone, replacement cell phone (same model, same color, including new battery) is delivered to the specified place by calling to. Return your damaged cell phone within 14 days after replacement cell phone is delivered. ・Available up to twice in a year from the day you use this service as a start day. If you do not use this service in the past year at the subscription to this service, it will be 1st and if you use, it will be 2nd. * For details, refer to au homepage. Holding over and repair・Repairs due to water soak and irreparable damage are not covered by this service. ・Damages and malfunctions intentionally caused by the customer as well as those due to modification (e.g. disassembly, change of parts, painting, etc.) by the customer are not covered by this service. ・You cannot receive a refund for replacement of the outer casing due to stains, scratches, paint removal, etc. on the outer casing.Main specifications❖Information・The continuous talk time and continuous standby time may drop to less than half depending on the battery charging status, usage environment such as temperature, reception condition at the location where the product is used, and the function settings.During the warranty periodRepairs will be done based on the terms of services of the free-of-charge repair warranty described on the warranty card.Outside the warranty periodWe shall repair the product for a charge as requested by the customer if repair renders it usable.Spontaneous failure 1st year Free of chargeSpontaneous failure after 2nd yearCustomer charge1st: 5,250 yen2nd: 8,400 yenPartially damage, water soak, irreparable damage, theft or lossSpontaneous failure 1st year No recompenseSpontaneous failure after 2nd yearPartially damage, water soak, irreparable damage, theft or lossSpontaneous failure 1st year Free of chargeSpontaneous failure after 2nd yearFree of charge (three-year warranty)Partially damage Customer chargeUpper limit: 5,250 yenWater soak, irreparable damageNo recompenseTheft, lossSpontaneous failure 1st year Free of chargeSpontaneous failure after 2nd yearActual costPartially damageWater soak, irreparable damageNo recompense(model change)Theft, lossDisplay Approx. 4.3 inches TFT 16,777,216 colors720 ×1,280 dotsWeight Approx. 149 g (with internal battery)Dimension (W x H x T) Approx. 66 mm×126 mm ×11.9 mmContinuous call time In Japan Approx. 570 minutesOverseas(GSM)Approx. 490 minutesContinuous stand-by timeIn Japan Approx. 330 hours (3G)Approx. 230 hours (3G and Wireless LAN (Wi-Fi®) function)Overseas(GSM)Approx. 440 hourswxyzADEFGHBCJKLMNuvI](https://usermanual.wiki/Sony/PM-0050.08-manual/User-Guide-1798451-Page-2.png)



