Sony PM-0050 GSM/GPRS/EDGE/UMTS/HSPA/LTE mobile phone with Bluetooth, Bluetooth LE, WLAN 802.11abgn, GPS/A-GPS, RFID and FM Rx User Manual 08 manual

Sony Mobile Communications Inc GSM/GPRS/EDGE/UMTS/HSPA/LTE mobile phone with Bluetooth, Bluetooth LE, WLAN 802.11abgn, GPS/A-GPS, RFID and FM Rx 08 manual

Contents

08 manual

Tsubasa_Anna/KDDI/Start  guide/E/Start GuidePrefaceThank you for purchasing "XPERIA VL SOL21" (simply called "the SOL21" or "this product" from here on). Before using your terminal, read "Start Guide" (this manual) and "取扱説明書詳細版 (Full Instruction Manual)" (Japanese) to ensure safe use and handling.About manuals■"Start Guide" (this manual)Basic operations of major functions of the SOL21 are described.For detailed descriptions on various functions, refer to the "Manual SOL21" application installed on the SOL21 or "取扱説明書詳細版 (Full Instruction Manual)" (Japanese) available on the au homepage.http://www.au.kddi.com/torisetsu/index.html・Company names, system name and product names generally referred to in this manual are trademarks or registered trademarks of respective companies. The TM,® marks may be omitted in this manual.■"Manual SOL21" application:The SOL21 provides you with preinstalled "Manual SOL21" application for detailed descriptions.You can activate some functions from the instructions.From the Home screen, [ ]X[Manual SOL21]・When you activate for the first time, follow the onscreen instructions to download and install application.■For Those Requiring an English Instruction ManualYou can download the English version of manuals from the au website (available from approximately one month after the product is released). Download URL: http://www.au.kddi.com/torisetsu/index.htmlSafety precautionsBefore you start using the SOL21, make sure to read the "Cautions on using SOL21" to ensure correct use.Before you assume that the product is malfunctioning, check for possible remedies in the following au Customer Support site of au homepage:http://www.kddi.com/customer/service/au/trouble/kosho/index.htmlElectronic certificate and certification number for this product To refer to details (including certification numbers) on authorization and compliance mark particular to the this product, perform the following operation.■To check authorization and compliance mark1From the Home screen, tX[Settings]X[About phone]X[Legal information]X[Certificates]This product has acquired the certification of conformity with technical regulations for the specified radio station based on the Radio Law, and the "Technical Conformity Mark  " is checked on the product as a certificate.Please refer to the Regulatory in the SOL21 for certification.If the screws of the product are removed and modifications are made to the internal components, the certification of conformity with technical regulations will become invalid. Never use the product without the valid certification. Doing so violates the Radio Law.When using the product・Communication is not possible even inside the service area in places where the signal does not reach (e.g. tunnels and basements). Also, communication is sometimes not possible in poor reception areas. Communication is sometimes interrupted if you move into a poor reception areas during communications.・A feature of digital communications used on the product is that consistent, high communications quality continues to be maintained even under the weak signal down to a limit. Accordingly, communication is sometimes interrupted if this limit is reached and exceeded during communications.・Since this product uses radio waves, the possibility of communication intercepts by third parties cannot be eliminated. (Though CDMA/GSM system has highly secure confidential communication features.)・This product is compatible with the international roaming service. Each network service described in this manual varies depending on the area and service content. For details, refer to  the "Manual SOL21" application installed on the SOL21 or "取扱説明書詳細版 (Full Instruction Manual)" (Japanese) available on the au homepage.・Since this product is a radio station under the Radio Law, you may be asked to temporarily submit the product for inspection in accordance with the Radio Law.・When the au IC-Card is inserted in your cell phone, the product number of the cell phone is automatically sent to KDDI CORPORATION for maintenance and monitoring operational status of your cell phone.・Take care not to inconvenience people around you when you use the product in a public place.・When the product is used by a child, parents or guardians should thoroughly read the "Start Guide" (this manual) and teach the child how to use it.■Use of the product is not allowed in the following places!・Do not use a cell phone while driving a car or riding a motorbike or bicycle. It may cause a traffic accident. Use of a cell phone while driving a car or motorbike is prohibited by law. Use of a cell phone while riding a bicycle may be punishable by some regulations.・Do not use this product while you are aboard an airplane. Use of electric devices transmitting radio waves in airplane is prohibited by law. Some airline companies, however, allow their passengers to use cell phones. For details, contact the airline company you use.■Notes for overseas usageIf you do not make E-mail (∼@ezweb.ne.jp) initial settings in Japan, you cannot perform data communication overseas. Even if you do not use E-mail (∼@ezweb.ne.jp), make sure to set E-mail (∼@ezweb.ne.jp) before leaving Japan.For detail on E-mail (∼@ezweb.ne.jp) initial settings, refer to "Setting Guide" available on au homepage.Regarding notations used in this document・In this manual, keys are represented by simplified illustrations such as x, y, t.・Operations of tapping menu items/icons/buttons on the screen etc. are indicated as [(name of the item etc.)].・Screen illustrations shown in this manual may look different from the actual screens. In some cases, minor details or a part of a screen may be omitted.・In this manual, "microSD™ memory card" and "microSDHC™ memory card" are abbreviated as "microSD memory card" or "microSD".・"The Company" as appears on the product refers to the following companies: Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANYManufactured by: Sony Mobile Communication Japan, Inc.Using au災害対策 (au Disaster Countermeasure)This is an application in which you can use Disaster Message Board and Early warning mail (earthquake early warnings and disaster/evacuation information).The emergency early warning mail is a service that distributes emergency earthquake information or disaster evacuation information to all au cell phones in specified areas simultaneously. When you receive emergency earthquake information, ensure your safety and take proper action according to the situation around you.1From the Home screen, [ ]→[au災害対策 (au Disaster Countermeasure)].❖Information・Reception of emergency early warning mail is notified by a special warning tone. It is not possible to change the warning tone.・Emergency earthquake information is sent to areas where strong quakes (over 4 degrees) are expected when the earthquake whose the maximum seismic intensity 5 lower is anticipated occurs.・Immediately after an earthquake occurs, quakes (P waves and initial tremors) near the epicenter are detected and position, scale, and expected strength are automatically calculated and notification is sent as soon as possible within a few seconds to tens of seconds before the strong quakes (S waves and major tremors) caused by the earthquake start.・Emergency earthquake information may not arrive before strong tremors in arrears near the epicenter.・Disaster evacuation information is a service that distributes bulletins concerning residents' safety including evacuation advisories, evacuation orders and other warnings issued by the national and local governments.・The service is available only in Japan (it cannot be used overseas).・No information fee or communication charge is required for receiving emergency early warning mail.・KDDI is not liable for damages suffered by customers resulting from the service's information, lack or delay in the information caused by transmission or system breakdowns, or other events that are outside the responsibility of KDDI.・Refer to the Japan Meteorological Agency web page for details about distribution of emergency earthquake information.http://www.jma.go.jp/・You cannot receive emergency early warning mail when your cell phone is turned off or during a call.・Emergency early warning mail may not be received when your cell phone is communicating such as while sending/receiving SMS (C-mail)/e-mail or using the browser, or if you are in a place where signal does not reach even in the service area (e.g. in a tunnel, basement) or in a place with a poor reception.・You cannot receive the emergency early warning mail that the reception is failed.・This delivery system is different from emergency earthquake information provided through TV, radio, or other communication procedures, which means that the time the emergency earthquake information arrives may vary.・Information from someplace other than your current location may be received.Do you have everything?Before you start using this product, make sure that you have all the following.・スタートガイド (Start Guide) (Japanese)・SOL21のご利用にあたっての注意事項 (Cautions on using SOL21) (Japanese)・携帯電話機の比吸収率などについて(Radio Frequency (RF) exposureand Specific Absorption Rate (SAR)) (Japanese)・設定ガイド (Setting Guide) (Japanese)*1 Including warrantyThe following items are not included in the package.・microSD memory cardGetting readyNames and functions of partsaHeadset connection terminalbFront cameracEarpiecedInfrared data porteLight sensor: Auto-control for display brightnessfNotification LED: Notifies charging status, missed calls, mail reception.gProximity sensor: Switches touch panel on and off to prevent from erroneous operation during a call.hVolume key/Zoom key: miPower key/Screen lock key: pjDisplay (touch panel)kGPS antenna*1lCameramSecond microphone: Reduces noise to make easy to listen.nFlash/Photo lightoau Micro IC Card(LTE)/microSD memory card slotpBuilt-in antenna /Bluetooth®/Wi-Fi®antenna*1qmicroUSB connection terminalrDesktop Holder connection terminalsFeliCa™ marktBattery pack coveruBattery packvStrap holewSpeakerxBuilt-in antenna*1yMicrophone*1 The antenna is built in the SOL21. Covering around antenna may affect the communication quality.Attaching/Removing the au IC-CardBefore inserting/removing the au IC-Card, make sure to turn the power off.■Attaching the au IC-Card1Open the au IC-Card slot cover , and put your fingernail under the back side of the tray to pull it out to the position shown.Do not pull the tray away from the SOL21.2Set the au IC-Card with the IC (metal) side down checking its orientation and inset the tray straight all the way into the slot.3Close the au IC-Card slot cover and make sure that there are not any space between the cover and body.■Removing the au IC-Card1Open the au IC-Card slot cover to pull out the tray. Pinch the opposite side of au IC-Card notch, and pull it out lifting up a little.Do not pull the tray away from the SOL21.2Close the au IC-Card slot cover and make sure that there are not any space between the cover and body.❖Information・Note the following points, which may cause malfunction or damage, when handling the au IC-Card.・Do not touch the IC (metal) part of the au IC-Card or the IC card terminal inside the SOL21.・Insert the au IC-Card in the correct direction.・Do not use force to attach or remove the au IC-Card.・Do not lose the au IC-Card after it has been removed.・Do not insert a micro au IC-Card attached to the conversion adapter. Doing so might cause a fault.Attaching/Removing a microSD memory card■Attaching a microSD memory card1Open the microSD memory card slot cover, and insert the microSD memory card with the terminal side facing up straight and slowly into the slot until it clicks.2Close the microSD memory card slot cover and make sure that there are not any space between the cover and body.❖Information・Make sure that the top and bottom of the microSD memory card are facing correctly. Trying to force a wrongly oriented card into the slot could make it impossible to remove the card and result in damage.■Removing a microSD memory cardMake sure to unmount a microSD memory card before removing.1From the Home screen,tX[Settings]X[Storage]X[Unmount SD card].2Open the microSD memory card slot and insert the memory card slowly and straight into the slot until it clicks.・SOL21*1・Stereo Headset with Microphone(Sample)・Sony Ericsson AC adapter 04 (EP800A)*1<AC adapter><microUSB cable>・Desktop Holder (DK25)*1d e fghiabcjokpqyxuvrwstlmnTrayNotchau Micro IC Card(LTE)3Pull out the microSD memory card slowly.4Close the microSD memory card slot cover and make sure that there are not any space between the cover and body.ChargingWhen you purchase the SOL21, the battery pack is not fully charged. Be sure to charge the battery pack before use.■Charging with the AC adapter1Open the microUSB connection terminal cover and insert the microUSB plug of the microUSB cable straight  with the   printed side down into the microUSB connection terminal of the SOL21.2Insert the USB plug of the microUSB cable straight with the   printed side facing up into the microUSB connection terminal of the AC adapter. Then plug it into the wall outlet.3When charging is finished, remove the microUSB plug of the microUSB cable from the SOL21 and close the microUSB connection terminal cover.4Remove the AC adapter from the outlet.■Charging with a PC1Open the microUSB connection terminal cover and insert the microUSB plug of the microUSB cable straight with the   printed side down into the microUSB connection terminal of the SOL21.2Insert the USB plug of the microUSB cable into the USB port of a PC.When a confirmation screen for installation of PC Companion software appears on the SOL21, tap "Skip".When a screen for new hardware detection etc. appears on the PC, select "Cancel".3When charging is finished, remove the microUSB plug of the microUSB cable from the SOL21 and close the microUSB connection terminal cover.4Remove the USB plug of the microUSB cable from the USB port of the PC.* You cannot charge the SOL21 using the AC adapter and a PC at the same time.■Charging with the Desktop Holder1Insert the microUSB plug of the microUSB cable with the  printed side up into the microUSB connection terminal of the Desktop Holder straight.2Insert the USB plug of the microUSB cable straight with the   printed side facing up into the microUSB connection terminal of the AC adapter. Then plug it into the wall outlet.3Insert the SOL21 into the Desktop Holder.4When charging is finished, remove the SOL21 from the Desktop Holder.* You cannot charge the SOL21 using the Desktop Holder connected to a PC.❖Information・Use the SOL21 with the back cover attached. Charging does not start without the back cover.・When the charging starts, notification LED turns in red/orange/green according to the battery level. Green LED indicates that the battery charge reaches 90 percent or more. To check the battery level, from the Home screen, tX[Settings]X[About phone]X[Status] and see "Battery level". When charging is finished, "100%" is shown.・When you start charging the battery with the SOL21 powered off, the power turns on even though you cannot operate the au phone. Do not charge the battery in a place where the use is prohibited such as in airplane or hospital.・Charging with a PC or while using the camera may take longer.Turning the SOL21 on (Initial settings)Turning the SOL21 on1p (over 1 sec.)The key unlock screen appears.2Drag " " (left) to " " (right).■Turning the SOL21 off1p (over 1 sec.)The Phone options screen appears.2[Power off]X[OK]Initial settingsThe first time the SOL21 turns on, the initial setting screen appears automatically. After setting the display language, "Setup guide" appears. Follow the onscreen instructions to set each function. For details, refer to the supplied "Setting Guide".1[English (United States)]X[Done]"ようこそ" screen appears. You can set up the main function.2[]A setting screen for Internet connection appears.Tap "Mobile network and Wi-Fi" or "Wi-Fi only".3[]A setting screen of wireless network appears. Tap "Search for networks" to set up connection of Wi-Fi® network.4[]A setting screen for services appears. You can set up online services.5[]A setting screen for auto-update appears. Tap "Synchronize automatically" or "No thank you".6[]X[Finish]A security screen of SOL21 appears. Set up "3LM Security".Subscribe "Anshin Security Pack" and for using "3LM Security", tap "Start now".When you do not use "3LM Security", tap "Skip" to finish the initial settings.7[I Accept]X[Activate]XtX[Quit]The Home screen appears.❖Information・Set up items can be set or change later as required. To make the settings later, from the Home screen, [ ]X[Setup guide] or from the Home screen, tX[Settings] and set each item.・To set online service, make sure that data communication is enabled. Check that   is displayed on the status bar.・You can use the SOL21 without setting your Google account, the Google services such as Google Talk, Gmail, Android Market, etc. are not available.Setting key lockWhen the key lock is set, the screen light turns off to avoid the keys or touch screen from false operations.・The screen light turns off and keys of the SOL21 are locked when the specified time elapses.1While the screen is displayed, p■Unlocking the keysThe key unlocking screen appears when turning the power on or the backlight on by pressing p.1Drag " " (left) to " " (right).bcdefijklmghpqrstnoaContinued on next page
For inquiries, call: Customer Service CenterFor general information and charges (toll free)For loss, theft or damage and operation information (toll free)In case above numbers are not available, (toll free)       0120-977-033 (except Okinawa)       0120-977-699 (Okinawa)From au cell phones:113 without area codeFrom fixed-line phones:       0077-7-113From fixed-line phones:       0077-7-111From au cell phones:157 without area codeSold by: KDDI CORPORATION,                OKINAWA CELLULAR TELEPHONE COMPANYManufactured by: Sony Mobile Communications Japan, IncFebruary 2012, 1st Edition1261-5912.1Cell phone and PHS operators collect and recycle unused telephones, batteries and battery chargers at stores bearing the      logo regardless of  brand  and  manufacturer  to  protect  the  environment  and  reuse valuable resources.Tsubasa_Anna/KDDI/Start  guide/E/ 初校Basic operationKey operationThe followings are the main functions of x, y, t keys located under the screen.Using the touch panelThe display on the SOL21 is a touch panel operated by touching it with your finger.■Tap/Double-tapLightly touch and release your finger. Double-tap: Tap the same position twice.■Long-touchKeep touching an item etc.■SlideLightly touch and trace to the desired direction.■FlickQuickly move (flicking) your finger up, down, right, or left.■PinchTouch the screen with two fingers and widen (pinch-out)/ narrow (pinch-in) the fingers' distance.■DragKeep touching an item or icon, trace it to the desired direction.Home screenThe Home screen consists of five screens, the center screen and two for each side. The center screen is the default screen to operate the SOL21. Tapping y returns to the Home screen at any time.aHome screen positionIndicates which screen of the five home screens you are in.bWidgetscWallpapersdApplication keyeMedia folders (Gallery, Music, FM radio, Camera)fShortcuts (Applications)■Switching the Home screenSlide or flick the Home screen to move to adjacent home screens.■Adding shortcuts and widgets on the Home screenYou can change wallpaper or theme of the Home screen and add, delete, move shortcuts of applications, widgets or folders on the Home screen.1From the Home screen, tX[Add]❖Information・Long-touch shortcut, widget, or folder icon to move.■Deleting shortcuts/widgets/folders1From the Home screen, long-touch icon to be deleted. appears at the bottom of the screen.2Drag the icon to " " then release your finger.Using the Applications screenYou can call up functions from the Applications screen. Application icons installed to the SOL21 are also displayed.■Activating an applicationWhen you tap an application icon to use function, communication fees may be charged depending on the function.1From the Home screen, [ ].The Applications screen appears. Slide/Flick left or right to switch the Applications screen.2Tap an icon of application to use.❖Information・Main applications preinstalled by default■Downloading applicationsYou can download applications such as convenient tools and games from the Android market and install them to use on the SOL21.・To use Android Market, you need to set a Google account. For details, refer to the "Setting Guide".■Deleting (uninstalling) applicationsBefore deleting installed applications, back up contents related to the application that you want to save including data saved in the application.❖Information・Some applications cannot be deleted.Viewing the status of the SOL21■Status barThe status bar is located at the top of the SOL21 screen. Notification icons which inform missed calls, new mail, operations in progress, etc. appear on the left of the status bar, and status icons which indicate the status of the SOL21 appear on the right.❖Information・Main icons displayed on the status bar■Notification panelIf any notification icons are displayed, slide down the status bar to open the Notification panel. You can check details of notification icons or start corresponding applications.■Notification LEDNotification LED informs charging prompt, battery level while charging, missed calls, mail arrival, etc. by turning on or flashing.xBackReturn to the previous screen. Close a dialog box, menu, or the Notification panel.yHomeDisplay the Home screen.Long-touch to open an application window recently closed.tMenuDisplay options menu available on the current screen or application.When entering characters, long-touch to show/hide the software keyboard.From the Home screen, long-touch to show the QWERTY keyboard and tap any key to activate Google Search.2 Widgets Select widget to add.abe fcdApplications Add a shortcut of application.Folder Add a folder.Shortcuts Add a shortcut of contact you call or send mail frequently, etc. Wallpapers Select wallpaper from Gallery/Live wallpapers/Xperia™ wallpapers to replace.Themes Set background image for the Home screen or settings screen., Phone, Contacts Market, E-mail, SMS (C-mail), Alarm and Clock, CalendarBrowser MapsSettings Google Search, Camera, Gallery Manual SOL21Notification icon Status iconNew Gmail message USB is connected.New PC mail messageReceiving/Downloading dataNew Email message ,  Signal level, Out of service areaNew SMS (C-mail) ,  Battery level, ChargingCalling Silent mode setMissed call Airplane mode is set.Green Heart energy saving icon (Remove the AC adapter from the power outlet.)Status DescriptionRed The battery is charging when the remaining battery level is 10% or lower.Orange The battery is charging when the remaining battery level is 11%−89%.Green The battery is charging when the remaining battery level is 90% or higher.Flashing red The battery level is not enough for activating the cell phone when turning on. Flashing green New Email, new Gmail are notified while backlight is off.Flashing blue Missed calls, new PC mail, new SMS (C-mail) messages are notified while the backlight is off.■Checking own phone number1From the Home screen, tX[Settings].2[About phone]X[Status].Your phone number is shown under "My phone number".■Setting the Silent modeSet the ringtone volume to "0". Setting the Silent mode on the SOL21 mutes the ringtone, operation tone, notification tones. However, the playback sound of videos and music, alarm sound, etc. are not muted. 1From the Home screen, tX[Settings]X[Sound].2Mark "Silent mode".❖Information・Alternatively, p (over 1 sec.)→[Silent mode] to switch the Silent mode on or off. ■Setting Airplane modeWhen airplane mode is set, all wireless functions (phone, packet communication, Wi-Fi®, Bluetooth® function) are turned off.1From the Home screen, tX[Settings]X[Wireless & networks].2Mark "Airplane mode".❖Information・Alternatively, p (over 1 sec.)→[Airplane mode] to switch the Airplane mode on or off.Entering charactersWhen entering characters, use the software keyboard displayed when tapping a character input box for adding contacts, creating a message, etc.■Switching keyboardTo input Japanese, use "Xperia™ Japanese keyboard" switching four input types of "Phonepad", "QWERTY keyboard", "Japanese syllabary", "Handwriting".1Tap a character input box.2Long-touch " " X[]/[]/[]/[].The keyboard switches to Phonepad/QWERTY keyboard/Japanese syllabary/Handwriting.❖Information・Word suggestions or direct conversion candidates for the entered characters appear. Tap a word to enter.・Tap " " to delete the character before the cursor.・Long-touch " " to enter pictograms (only for SMS (C-mail)), symbols (single byte/double byte), face marks from the displayed list.・Flick up/down/left/right to enter characters in each column of kana syllabary on the Phonepad. Characters can be entered without repeatedly tapping the key (flick input). ・Tap  x to stop entering characters and return to the previous screen.SupportPeripheral devicesFor details, refer to the instruction manual for each device.・Sony Ericsson AC adapter 04 (EP800A)・Desktop Holder (DK25)❖Information・For the latest information on peripheral devices, visit the au homepage (http://www.au.kddi.com/) or contact the Customer Service Center.・The peripheral devices introduced on the page can be purchased on the au Online Shop.http://auonlineshop.kddi.com/TroubleshootingBefore you assume that the product is malfunctioning, check the following:For more details, visit au Customer Support site of au homepage.http://www.kddi.com/customer/service/au/trouble/kosho/index.htmlAttaching the back coverIf the back cover is removed, attach the cover in the following steps.1Check the orientation of the back cover and attach it to fit the SOL21 body. Push each tab to close firmly.Rebooting/Force-quitting the SOL21The battery of the SOL21 is built in and cannot be removed. To reboot the SOL21, perform the following steps.■Rebooting the SOL211Press p and upper of m at the same time for approximately 5 seconds, and release your finger after the SOL21 vibrates once.■Force-quitting the SOL211Press p and upper of m at the same time for approximately 10 seconds, and release your finger after the SOL21 vibrates 3 times.<QWERTY keyboard><Phonepad><Japanese syllabary> <Handwriting>Symptom What you should checkCannot turn on power.Is the SOL21 charged? Is p pressed for over 1 second?The power turns off unintentionally.Is the battery empty?The power turns off while activation screen is displayed.Is the battery empty? (out of range) appears.Are you out of the service area or in an area with poor signal strength?Is the built-in antenna covered with your finger, etc.?Cannot charge the battery.Is the power plug of the AC adapter surely inserted into the outlet?Is the microUSB plug of the microUSB cable surely inserted into the SOL21?Is the temperature of the SOL21 raised or very low?Cannot operate touch panel as intended.Are you operating with gloved hands?Are you operating with a fingernail or foreign object on the screen?Cannot operate key/touch panel.Is the key lock set?Is "Screen lock" set?Turn off the power and then turn it on again.The screen reacts slowly when the screen is tapped or a key is pressed.When large amount of data is saved in the SOL21 or transferring large-size data between the SOL21 and microSD memory card, the reactions on the screen may be delayed.A warning to charge appears.The battery is almost empty.Symptom What you should checkBattery usage time is short.Is the SOL21 charged enough? Charge the SOL21 until the notification LED turns green.Is the built-in battery end-of-life?Is the SOL21 left in a place where   (out of range) appears for a long period?The display backlight turns off in a short while.Is set "Screen timeout" period too short?Display is dark. Is "Brightness" set to dark?Is the proximity sensor covered by sticker?The screen is frozen. Cannot turn the power off.Try to "Reboot" or "Force-quit".Cannot recognize a microSD memory card.Is the microSD memory card inserted properly?Is the microSD memory card unmounted?Symptom What you should checkUpdating softwareYou can update the SOL21 to the most recent software for optimal performance and to get the latest enhancements.・You are charged for data communication when connecting to the Internet from the SOL21 by using packet communication.・You are recommended to back up your data before updating software.・For details, visit http://www.sonymobile.co.jp/support/ or refer to the "Manual SOL21" application or  "取扱説明書詳細版 (Full instruction manual)" (Japanese) available on au homepage.■Downloading and updating softwareUpdate files can be downloaded from the Internet web site via wireless communication into the SOL21 directly.・To download software updates only via Wi-Fi®, from the Home screen, [ ]X[Update center]XtX[Settings]X[Allow automatic update:] and select "Via Wi-Fi only". If you set to "Via 3G/Wi-Fi" for updating, note that if Wi-Fi® communication becomes unstable, packet communication may take over place automatically, which applies communication fees.1From the Home screen, [ ]X[Update center].2[System]XtX[Refresh].■Connecting to a PC for updating softwareYou can update software using PC Companion which can be installed from the SOL21.・Install PC Companion to your PC beforehand.After-sales service■When asking for repairFor repair, contact Secure cell phone support center.❖Information・Before handing in the product for repair, make a backup of the contents of memory since they may disappear during repair. Note that the Company shall not be liable for any damages and loss of income should the contents of memory be altered or lost.・Recycled parts that meet the Company's quality standards are sometimes used for repair.・Collected au cell phones by Replacement cell phone delivery service which you used before are recycled to cell phones for replacement after repairs. Also replaced parts by au after-sales service are collected and recycled by KDDI. They are not returned to customers.■Performance parts for repairThe Company retains performance parts for repair of the SOL21 main unit and its peripherals for six years after discontinuation of production. "Performance parts for repair" refers to parts required for maintaining the functions of the product.■Warranty cardAt the store of purchase, thoroughly check and read the name of the retailer, date of purchase and other necessary details filled in on the warranty card, and be sure to keep it in a safe place.■Secure cell phone support plusAn after-sales service membership program on a monthly basis called "Secure cell phone support plus" (monthly fee: 399 yen including tax) is available for using your au cell phone for a long time without worries. This service expands coverage for many troubles including malfunction, theft and loss. For details of this service, refer to au homepage or contact Secure cell phone support center.❖Information・You can apply for membership only at the time of purchasing your au cell phone.・Once you cancel the membership, you cannot reapply for it until you purchase an au cell phone next time.・Note that when changing the model or purchasing an extra cell phone, this service only covers the most recently purchased au cell phone.・When an au cell phone is handed over to you or someone else, the Secure cell phone suport  plus membership is also handed over to the successor of the cell phone.・When you get a new au cell phone by changing the model or purchasing an extra cell phone, the "Secure cell phone support plus" membership for the old au cell phone is automatically canceled.・Service contents are subject to change without notice.■au IC-CardThe au IC-Card is lent to you by au. In case of loss or damage, the card will be replaced at your expense. When malfunction is suspected, or in case of theft or loss, contact an au shop or PiPit.■After-sales serviceIf you are unsure about anything regarding after-sales service, contact the following service contact.Customer Service Center (for service canceling procedure or operation in case of loss or theft)From a land-line phone,  0077-7-113 (toll-free)From an au cell phone, 113 without area code (toll free)Secure cell phone support center (for loss, theft, damage) From a land-line phone/From an au cell phone, 0120-925-919 (toll-free) Business hours 9:00−21:00 (7 days a week)■au after-sales service informationReplacement cell phone delivery serviceSecure cell phone support plus membersNon-Secure cell phone support plus member* Charge amounts are all tax-included.Holding over and repairSecure cell phone support plus membersNon-Secure cell phone support members* Charge amounts are all tax-included.❖InformationReplacement cell phone delivery service・When you have trouble with your au cell phone, replacement cell phone (same model, same color, including new battery) is delivered to the specified place by calling to. Return your damaged cell phone within 14 days after replacement cell phone is delivered.  ・Available up to twice in a year from the day you use this service as a start day. If you do not use this service in the past year at the subscription to this service, it will be 1st and if you use, it will be 2nd. * For details, refer to au homepage. Holding over and repair・Repairs due to water soak and irreparable damage are not covered by this service. ・Damages and malfunctions intentionally caused by the customer as well as those due to modification (e.g. disassembly, change of parts, painting, etc.) by the customer are not covered by this service. ・You cannot receive a refund for replacement of the outer casing due to stains, scratches, paint removal, etc. on the outer casing.Main specifications❖Information・The continuous talk time and continuous standby time may drop to less than half depending on the battery charging status, usage environment such as temperature, reception condition at the location where the product is used, and the function settings.During the warranty periodRepairs will be done based on the terms of services of the free-of-charge repair warranty described on the warranty card.Outside the warranty periodWe shall repair the product for a charge as requested by the customer if repair renders it usable.Spontaneous failure 1st year Free of chargeSpontaneous failure after 2nd yearCustomer charge1st: 5,250 yen2nd: 8,400 yenPartially damage, water soak, irreparable damage, theft or lossSpontaneous failure 1st year No recompenseSpontaneous failure  after 2nd yearPartially damage, water soak, irreparable damage, theft or lossSpontaneous failure 1st year Free of chargeSpontaneous failure after 2nd yearFree of charge (three-year warranty)Partially damage Customer chargeUpper limit: 5,250 yenWater soak, irreparable damageNo recompenseTheft, lossSpontaneous failure 1st year Free of chargeSpontaneous failure after 2nd yearActual costPartially damageWater soak, irreparable damageNo recompense(model change)Theft, lossDisplay Approx. 4.3 inches TFT 16,777,216 colors720 ×1,280 dotsWeight Approx. 149 g (with internal battery)Dimension (W x H x T) Approx. 66 mm×126 mm ×11.9 mmContinuous call time In Japan Approx. 570 minutesOverseas(GSM)Approx. 490 minutesContinuous stand-by timeIn Japan Approx. 330 hours (3G)Approx. 230 hours (3G and Wireless LAN (Wi-Fi®) function)Overseas(GSM)Approx. 440 hourswxyzADEFGHBCJKLMNuvI
133★Mobile Phone GSM/GPRS/EDGE 850/900/1800/1900&UMTS/HSPA Bands1/2/5&LTE Bands11/18■United StatesTHIS PHONE MODEL HAS BEEN CERTIFIED IN COMPLIANCE WITH THE GOVERNMENT'S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.The CDMA SOL21 mobile phones have been designed to comply with applicable safety requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed to not exceed the limits* of exposure to radio frequency (RF) energy set by governmental authorities. These limits establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by international scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a safety margin designed to assure the safety of all individuals, regardless of age and health.The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate (SAR). Tests for SAR are conducted using standardized methods with the phone transmitting at its highest certified power level in all used frequency bands. While there may be differences between the SAR levels of various phone models, they are all designed to meet the relevant guidelines for exposure to radio waves. For more information on SAR, please refer to the safe and efficient use chapter in the User Guide.The highest SAR value as reported to the authorities for this phone model when tested for use by the ear is 0.93 W/kg*, and when worn on the body is 0.71 W/kg* for speech and 1.08 W/kg* for data calls. For body-worn operation, the phone has been tested when positioned a minimum of 15 mm from the body without any metal parts in the vicinity of the phone or when properly used with an appropriate Sony Mobile Communications AB accessory and worn on the body.For devices which include "WiFi hotspot" functionality, SAR measurements for the device operating in WiFi hotspot mode were taken using a separation distance of 10 mm. Use of third-party accessories may result in different SAR levels than those reported.** Before a phone model is available for sale to the public in the US, it must be tested and certified by the Federal Communications Commission (FCC) that it does not exceed the limit established by the government-adopted requirement for safe exposure*. The tests are performed in positions and locations (i.e., by the ear and worn on the body) as required by the FCC for each model. The FCC has granted an Equipment Authorization for this phone model with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. While there may be differences between the SAR levels of various phones, all mobile phones granted an FCC equipment authorization meet the government requirement for safe exposure. SAR information on this phone model is on file at the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/ea/fccid/ after searching on FCC ID PY7PM-0050. Additional information on SAR can be found on the Cellular Telecommunications & Internet Association (CTIA) website at http://www.ctia.org/.* In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kilogram (W/kg) averaged over one gram of tissue. The standard incorporates a margin of safety to give additional protection for the public and to account for any variations in measurements.** This paragraph is only applicable to authorities and customers in the United States.■EuropeThis mobile phone model CDMA SOL21 has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardized methods with the phone transmitting at its highest certified power level in all used frequency bands.While there may be differences between the SAR levels of various phone models, they are all designed to meet the relevant guidelines for exposure to radio waves.For more information on SAR, please refer to the safety chapter in the User's Guide.SAR data information for residents in countries that have adopted the SAR limit recommended by the International Commission of Non-lonizing Radiation Protection (ICNIRP), which is 2 W/kg averaged over ten (10) gram of tissue (for example European Union, Japan, Brazil and New Zealand):The highest SAR value for this model phone tested by Sony Mobile Communications AB for use at the ear is 0.73 W/kg (10g).This device complies with Part 15 of the FCC rules.  Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and(2) This device must accept any interference received, including interference that may cause undesired operation.Any change or modification not expressly approved by Sony Mobile Communications AB may void the user's authority to operate the equipment.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:- Reorient or relocate the receiving antenna.- Increase the separation between the equipment and receiver.- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.- Consult the dealer or an experienced radio/TV technician for help.Radio Wave Exposure and Specific Absorption Rate (SAR) InformationFCC Statement for the USA
134We, Sony Mobile Communications AB of Nya Vattentornet SE-221 88 Lund, Sweden declare under our sole responsibility that our productSony type PM-0050-BVand in combination with our accessories, to which this declaration relates is in conformity with the appropriate standards EN 301 511:V9.0.2, EN 301 489-7:V1.3.1, EN 301 908-1:V5.2.1, EN 301 908-2:V5.2.1, EN 301 908-13:V5.2.1, EN 301 893:V1.6.1, EN 301 489-24:V1.5.1, EN 300 440-2:V1.4.1, EN 301 489-3:V1.4.1, EN 300 328:V1.7.1, EN 301 489-17:V2.1.1, EN 302 291-2:V1.1.1, EN 62209-1:2006 and EN 60950-1:2006+A11:2009+A1:2010+A12:2011, following the provisions of Radio Equipment and Telecommunication Terminal Equipment Directive 1999/5/ECLund, September 2012Pär ThuressonQuality Officer, Head of Quality & ValidationわれわれはR&TTE指令の要求事項を満たしています(1999/5/EC)We fulfill the requirements of the R&TTE Directive (1999/5/EC)DECLARATION OF CONFORMITY for CDMA SOL21Signature
Important informationSony Consumer Web siteAt www.sonymobile.com/support there is a supportsection where help and tips are only a few clicks away.Here you will find the latest computer software updatesand tips on how to use your product more efficiently.Service and supportYou have access to a portfolio of exclusive serviceadvantages such as:•Global and local Web sites providing support.•A global network of Contact Centers.•An extensive network of Sony service partners.•A warranty period. Learn more about the warrantyconditions in theLimited warrantysection.At www.sonymobile.com/support, you can find the latestsupport tools and information. For operator-specificservices and features, please contact your networkoperator.You can also contact our Contact Centers. If yourcountry/region is not represented in the list below, pleasecontact your local dealer. (Calls are charged according tonational rates, including local taxes, unless the phonenumber is a toll-free number.)If your product needs service, please contact the dealerfrom whom it was purchased, or one of our servicepartners. For warranty claims, save proof of purchase.Guidelines for Safe and Efficient UsePlease follow these guidelines. Failure to do so mightentail a potential health risk or product malfunction. Ifin doubt as to its proper function, have the product2 checked by a certified service partner before charging orusing it.Recommendations for care and safe use of ourproducts•Handle with care and keep in a clean and dust-freeplace.•Warning! May explode if disposed of in fire.•Do not expose to liquid or moisture or excess humidity.•For optimum performance, the product should notbe operated in temperatures below -10°C(+14°F)or above +45°C(+113°F). Do not expose thebattery to temperatures above +60°C(+140°F).•Do not expose to flames or lit tobacco products.•Do not drop, throw or try to bend the product.•Do not paint or attempt to disassemble or modifythe product. Only Sony authorised personnelshould perform service.•Consult with authorised medical staff and the instructionsof the medical device manufacturer before using theproduct near pacemakers or other medical devices orequipment.•Discontinue use of electronic devices, or disable the radiotransmitting functionality of the device, where required orrequested to do so.•Do not use where a potentially explosive atmosphereexists.•Do not place the product, or install wireless equipment, inthe area above an air bag in a car.•Caution: Cracked or broken displays may create sharpedges or splinters that could be harmful upon contact.•Do not use the Bluetooth Headset in positions where it isuncomfortable or will be subject to pressure.3 www.sonymobile.comSony Mobile Communications ABSE-221 88 Lund, Sweden1222-9266.9ChildrenWarning! Keep out of the reach of children. Do notallow children to play with mobile phones or accessories.They could hurt themselves or others. Products maycontain small parts that could become detached andcreate a choking hazard.Power supply (Charger)Connect the charger to power sources as marked on theproduct. Do not use outdoors or in damp areas. Do notalter or subject the cord to damage or stress. Unplug theunit before cleaning it. Never alter the plug. If it does not fitinto the outlet, have a proper outlet installed by anelectrician. When a power supply is connected there is asmall drain of power. To avoid this small energy waste,disconnect the power supply when the product is fullycharged. Use of charging devices that are not Sonybranded may pose increased safety risks.BatteryNew or idle batteries can have short-term reducedcapacity. Fully charge the battery before initial use. Use forthe intended purpose only. Charge the battery intemperatures between +5°C(+41°F) and +45°C(+113°F).Do not put the battery into your mouth. Do not let thebattery contacts touch another metal object. Turn off theproduct before removing the battery. Performancedepends on temperatures, signal strength, usage patterns,features selected and voice or data transmissions. OnlySony service partners should remove or replace built-inbatteries. Use of batteries that are not Sony branded maypose increased safety risks. Replace the battery only withanother Sony battery that has been qualified with theproduct per the standard IEEE-1725. Use of an unqualified4 battery may present a risk of fire, explosion, leakage orother hazard.Personal medical devicesMobile phones may affect implanted medical equipment.Reduce risk of interference by keeping a minimum distanceof 15 cm(6 inches) between the phone and the device. Usethe phone at your right ear. Do not carry the phone in yourbreast pocket. Turn off the phone if you suspectinterference. For use in proximity to personal medicaldevices, please consult a physician and the devicemanufacturer.DrivingSome vehicle manufacturers forbid the use of phones intheir vehicles unless a handsfree kit with an externalantenna supports the installation. Check with the vehiclemanufacturer's representative to be sure that the mobilephone or Bluetooth handsfree will not affect the electronicsystems in the vehicle. Full attention should be given todriving at all times and local laws and regulations restrictingthe use of wireless devices while driving must be observed.GPS/Location based functionsSome products provide GPS/Location based functions.Location determining functionality is provided “As is” and“With all faults”. Sony does not make any representation orwarranty as to the accuracy of such location information.Use of location-based information by the device may notbe uninterrupted or error free and may additionally bedependent on network service availability. Please note thatfunctionality may be reduced or prevented in certainenvironments such as building interiors or areas adjacentto buildings.5 Caution: Do not use GPS functionality in a manner whichcauses distraction from driving.Emergency callsCalls cannot be guaranteed under all conditions. Never relysolely upon mobile phones for essential communication.Calls may not be possible in all areas, on all networks, orwhen certain network services and/or phone features areused.AntennaUse of antenna devices not marketed by Sony coulddamage the phone, reduce performance, and produceSAR levels above the established limits. Do not cover theantenna with your hand as this affects call quality, powerlevels and can shorten talk and standby times.Radio Frequency (RF) exposure and SpecificAbsorption Rate (SAR)When the phone or Bluetooth handsfree is turned on, itemits low levels of radio frequency energy. Internationalsafety guidelines have been developed through periodicand thorough evaluation of scientific studies. Theseguidelines establish permitted levels of radio waveexposure. The guidelines include a safety margin designedto assure the safety of all persons and to account for anyvariations in measurements.Specific Absorption Rate (SAR) is used to measure radiofrequency energy absorbed by the body when using amobile phone. The SAR value is determined at the highestcertified power level in laboratory conditions, but becausethe phone is designed to use the minimum powernecessary to access the chosen network, the actual SAR6 level can be well below this value. There is no proof ofdifference in safety based on difference in SAR value.Products with radio transmitters sold in the US must becertified by the Federal Communications Commission(FCC). When required, tests are performed when thephone is placed at the ear and when worn on the body.For body-worn operation, the phone has been testedwhen positioned a minimum of 15 mm from the bodywithout any metal parts in the vicinity of the phone or whenproperly used with an appropriate Sony accessory andworn on the body. When operating with “Hotspot”functionality engaged, a separation distance of 10mm wasused.For more information about SAR and radio frequencyexposure, go to: www.sonymobile.com/health.Flight modeBluetooth and WLAN functionality, if available in the device,can be enabled in Flight mode but may be prohibitedonboard aircraft or in other areas where radiotransmissions are prohibited. In such environments, pleaseseek proper authorisation before enabling Bluetooth orWLAN functionality even in Flight mode.MalwareMalware (short for malicious software) is software that canharm the mobile phone or other computers. Malware orharmful applications can include viruses, worms, spyware,and other unwanted programs. While the device doesemploy security measures to resist such efforts, Sony doesnot warrant or represent that the device will be imperviousto the introduction of malware. You can however reducethe risk of malware attacks by using care whendownloading content or accepting applications, refraining7 from opening or responding to messages from unknownsources, using trustworthy services to access the Internet,and only downloading content to the mobile phone fromknown, reliable sources.AccessoriesUse only Sony branded original accessories and certifiedservice partners. Sony does not test third-partyaccessories. Accessories may influence RF exposure,radio performance, loudness, electric safety and otherareas. Third-party accessories and parts may pose a riskto your health or safety or decrease performance.Accessible Solutions/Special NeedsIn the US, compatible Sony Xperia phones may offercompatibility with TTY terminals (with use of necessaryaccessory). For more information call the Sony SpecialNeeds Center on 877 878 1996 (TTY) or 877 207 2056(voice), or go to www.sonyericsson-snc.com.Disposal of old electrical and electronicequipment and batteriesThe crossed-out bin symbol on batteries and electronicequipment means that electronic equipment and batteriesshould not be disposed of with household waste butshould be left at an appropriate collection point forrecycling. By recycling our products you will help toprevent potential negative consequences for theenvironment and human health. Check local regulationsand the location of collection points for used electronicequipment and batteries by contacting your local cityoffice, your household waste disposal service, the shopwhere you purchased the product, by calling a SonyContact Center or at www.sonymobile .com/recycling. Do8 not attempt to remove internal batteries. Internal batteriesshall be removed only by a waste treatment facility ortrained service professional.Memory cardIf the product comes complete with a removable memorycard, it is generally compatible with the handset purchasedbut may not be compatible with other devices or thecapabilities of their memory cards. Check other devices forcompatibility before purchase or use. If the product isequipped with a memory card reader, check memory cardcompatibility before purchase or use.Memory cards are generally formatted prior to shipping.To reformat the memory card, use a compatible device. Donot use the standard operating system format whenformatting the memory card on a PC. For details, refer tothe operating instructions of the device or contactcustomer support.SIM cardIf your phone is equipped with a standard-sized SIM cardslot, inserting an incompatible SIM card (for example, amicro SIM card, a micro SIM card with a non-Sonyadapter, or a standard SIM card cut into a micro SIM cardsize) in the SIM card slot may damage your SIM card oryour phone permanently. Sony does not warrant and willnot be responsible for any damage caused by use ofincompatible or modified SIM cards.For Devices Supporting 3D Viewing capabilitiesIn viewing 3D images shot with this phone on a 3D-compatible monitor, you may experience discomfort in theform of eye strain, fatigue, or nausea. To prevent thesesymptoms, we recommend that you take regular breaks.9 However, you need to determine for yourself the lengthand frequency of breaks you require, as they varyaccording to the individual. If you experience any type ofdiscomfort, stop viewing the 3D images until you feelbetter, and consult a physician as necessary. Also refer tothe operating instructions supplied with the device orsoftware you have connected or are using with this phone.Note that a child’s eyesight is still at the developmentstage (particularly children below the age of 6). Consult apediatrician or ophthalmologist before letting your childview 3D images, and make sure he/she observes theabove precautions when viewing such images.Warning!If the device requires an adapter for insertion into thehandset or another device, do not insert the card directlywithout the required adapter.Precautions on memory card use•Do not expose the memory card to moisture.•Do not touch terminal connections with your hand or anymetal object.•Do not strike, bend, or drop the memory card.•Do not attempt to disassemble or modify the memorycard.•Do not use or store the memory card in humid orcorrosive locations or in excessive heat such as a closedcar in summer, in direct sunlight or near a heater, etc.•Do not press or bend the end of the memory cardadapter with excessive force.•Do not let dirt, dust, or foreign objects get into the insertport of any memory card adapter.•Check you have inserted the memory card correctly.10 •Insert the memory card as far as it will go into anymemory card adapter needed. The memory card may notoperate properly unless fully inserted.•We recommend that you make a backup copy ofimportant data. We are not responsible for any loss ordamage to content you store on the memory card.•Recorded data may be damaged or lost when youremove the memory card or memory card adapter, turnoff the power while formatting, reading or writing data, oruse the memory card in locations subject to staticelectricity or high electrical field emissions.Protection of personal informationErase personal data before disposing of the product. Todelete data, perform a master reset. Deleting data from thephone memory does not ensure that it cannot berecovered. Sony does not warrant against recovery ofinformation and does not assume responsibility fordisclosure of any information even after a master reset.Loudness warning!Avoid volume levels that may be harmful to your hearing.End User Licence AgreementSoftware delivered with this device and its media is ownedby Sony Mobile Communications AB, and/or its affiliatedcompanies and its suppliers and licensors.Sony grants you a non-exclusive limited licence to usethe Software solely in conjunction with the Device on whichit is installed or delivered. Ownership of the Software is notsold, transferred or otherwise conveyed.Do not use any means to discover the source code orany component of the Software, reproduce and distribute11 the Software, or modify the Software. You are entitled totransfer rights and obligations to the Software to a thirdparty, solely together with the Device with which youreceived the Software, provided the third party agrees inwriting to be bound by the terms of this Licence.This licence exists throughout the useful life of thisDevice. It can be terminated by transferring your rights tothe Device to a third party in writing.Failure to comply with any of these terms and conditionswill terminate the licence immediately.Sony and its third party suppliers and licensors retain allrights, title and interest in and to the Software. To theextent that the Software contains material or code of athird party, such third parties shall be beneficiaries of theseterms.This licence is governed by the laws of Sweden. Whenapplicable, the foregoing applies to statutory consumerrights.In the event Software accompanying or provided inconjunction with your device is provided with additionalterms and conditions, such provisions shall also governyour possession and usage of the Software.Export regulationsExport regulations: Goods delivered under this Agreementmay be the subject to import and export regulations of theEuropean Union, the United States and other countries.Purchaser will comply with these applicable laws andregulations and will obtain and maintain any export andimport license required for the delivery of goods toPurchaser under this Agreement. Without limiting theforegoing, and as an example, Purchaser will notknowingly export or re-export goods to destinations12 identified pursuant to Articles in Chapter II of EuropeanCouncil Regulation (EC) 428/2009 and specifically, andwithout limitation, Purchaser will also comply with U.S.government Export Administration Regulations (“EAR”, 15C.F.R. §§ 730-774, http://www.bis.doc.gov/) administeredby Department of Commerce, Bureau of Industry andSecurity and economic sanctions regulations (30 C.F.R. §§500 et. seq., http://www.treas.gov/offices/enforcement/ofac/) administered by the U.S. Department of Treasury,Office of Foreign Assets Control.Limited WarrantySony Mobile Communications AB, SE-221 88 Lund,Sweden, (Sony) or its local affiliated company, providesthis Limited Warranty for your mobile phone, originalaccessory delivered with your mobile phone, and/or yourmobile computing product (hereinafter referred to as“Product”).Should your Product need warranty service, pleasereturn it to the dealer from whom it was purchased, orcontact your local Sony Contact Center (national rates mayapply) or visit www.sonymobile.com to get furtherinformation.Our warrantySubject to the conditions of this Limited Warranty, Sonywarrants this Product to be free from defects in design,material and workmanship at the time of its originalpurchase by a consumer. This Limited Warranty will last fora period of one (1) year as from the original date ofpurchase of the Product.13 What we will doIf, during the warranty period, this Product fails to operateunder normal use and service, due to defects in design,materials or workmanship, Sony authorised distributors orservice partners, in the country/region* where youpurchased the Product, will, at their option, either repair orreplace the Product in accordance with the terms andconditions stipulated herein.Sony and its service partners reserve the right to chargea handling fee if a returned Product is found not to beunder warranty according to the conditions below.Please note that some of your personal settings,downloads and other information may be lost when yourSony Product is repaired or replaced. At present, Sonymay be prevented by applicable law, other regulation ortechnical restrictions from making a backup copy of certaindownloads. Sony does not take any responsibility for anylost information of any kind and will not reimburse you forany such loss. You should always make backup copies ofall the information stored on your Sony Product such asdownloads, calendar and contacts before handing in yourSony Product for repair or replacement.Conditions1. This Limited Warranty is valid only if the original proof ofpurchase for this Product issued by a Sony authoriseddealer specifying the date of purchase and serialnumber**, is presented with the Product to be repaired orreplaced. Sony reserves the right to refuse warrantyservice if this information has been removed or changedafter the original purchase of the Product from the dealer.2. If Sony repairs or replaces the Product, the repair for thedefect concerned, or the replaced Product shall bewarranted for the remaining time of the original warranty14 period or for ninety (90) days from the date of repair,whichever is longer. Repair or replacement may involvethe use of functionally equivalent reconditioned units.Replaced parts or components will become the propertyof Sony.3. This warranty does not cover any failure of the Productdue to normal wear and tear, or due to misuse, includingbut not limited to use in other than the normal andcustomary manner, in accordance with the Sonyinstructions for use and maintenance of the Product. Nordoes this warranty cover any failure of the Product due toaccident, software or hardware modification oradjustment, acts of God or damage resulting from liquid.A rechargeable battery can be charged and dischargedmore than a hundred times. However, it will eventuallywear out – this is not a defect and corresponds to normalwear and tear. When the talk-time or standby time isnoticeably shorter, it is time to replace the battery. Sonyrecommends that you use only batteries and chargersapproved by Sony.Minor variations in display brightness and colour mayoccur between phones. There may be tiny bright or darkdots on the display. It occurs when individual dots havemalfunctioned and can not be adjusted. Two defectivepixels are deemed acceptable.Minor variations in camera image appearance mayoccur between phones. This is nothing uncommon and isnot regarded as a defective camera module.4. Since the cellular system on which the Product is tooperate is provided by a carrier independent from Sony,Sony will not be responsible for the operation, availability,coverage, services or range of that system.15 March 19, 2012  13:36:13Legal-Leaflets---Generic_EN(12M)_1222-9266.9.pdf  1  of   2
5. This warranty does not cover Product failures caused byinstallations, modifications, or repair or opening of theProduct performed by a non-Sony authorised person.6. The warranty does not cover Product failures which havebeen caused by use of accessories or other peripheraldevices which are not Sony branded original accessoriesintended for use with the Product.7. Tampering with any of the seals on the Product will voidthe warranty.8. THERE ARE NO EXPRESS WARRANTIES, WHETHERWRITTEN OR ORAL, OTHER THAN THIS PRINTEDLIMITED WARRANTY. ALL IMPLIED WARRANTIES,INCLUDING WITHOUT LIMITATION THE IMPLIEDWARRANTIES OF MERCHANTABILITY OR FITNESSFOR A PARTICULAR PURPOSE, ARE LIMITED TO THEDURATION OF THIS LIMITED WARRANTY. IN NOEVENT SHALL SONY OR ITS LICENSORS BE LIABLEFOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OFANY NATURE WHATSOEVER, INCLUDING BUT NOTLIMITED TO LOST PROFITS OR COMMERCIAL LOSSTO THE FULL EXTENT THOSE DAMAGES CAN BEDISCLAIMED BY LAW.Some countries/states do not allow the exclusion orlimitation of incidental or consequential damages, orlimitation of the duration of implied warranties, so thepreceding limitations or exclusions may not apply to you.The warranty provided does not affect the consumer’sstatutory rights under applicable legislation in force, nor theconsumer’s rights against the dealer arising from theirsales / purchase contract.*Geographical scope of the warrantyIf you have purchased your Product in a country memberof the European Economic Area (EEA) or in Switzerland or16 the Republic of Turkey, and such Product was intended forsale in the EEA or in Switzerland or in Turkey, you can haveyour Product serviced in any EEA country or in Switzerlandor in Turkey, under the warranty conditions prevailing in thecountry in which you require servicing, provided that anidentical Product is sold in such country by an authorisedSony distributor. To find out if your Product is sold in thecountry you are in, please call the local Sony ContactCenter. Please observe that certain services may not beavailable outside the country of original purchase, forexample, due to the fact that your Product may have aninterior or exterior which is different from equivalent modelssold in other countries. Please note in addition that it maysometimes not be possible to repair SIM-locked Products.Our goods come with guarantees that cannot beexcluded under the Australian Consumer Law. If youpurchased your product in Australia, you are entitled to areplacement or refund for a major failure andcompensation for any other reasonably foreseeable loss ordamage. You are also entitled to have the goods repairedor replaced if the goods fail to be of acceptable quality andthe failure does not amount to a major failure. For warrantyservice in Australia, please contact 1300 650 050 or SonyService Centre, 320 Princes Hwy, ROCKDALE NSW 2216.** In some countries/regions additional information (suchas a valid warranty card) may be requested.Trademarks and acknowledgementsThe Liquid Identity logo and Xperia are trademarks orregistered trademarks of Sony Mobile CommunicationsAB.Sony is a trademark or a registered trademark of SonyCorporation.17 Ericsson is a trademark or registered trademark ofTelefonaktiebolaget LM Ericsson.Bluetooth is a trademark or a registered trademark ofBluetooth SIG Inc. and any use of such mark by Sony isunder license.Other product and company names mentioned hereinmay be the trademarks of their respective owners.Any rights not expressly granted herein are reserved.18 Anguilla 1-800-080-9518 (TollFree) questions.CO@support.sonymobile.comAntigua andBarbuda 1-800-081-9518 (TollFree) questions.CO@support.sonymobile.comArgentina 0800-333-7427(número gratuito) questions.CO@support.sonymobile.comAustralia 1300 650-050 (TollFree) questions.AU@support.sonymobile.comThe Bahamas 1-800-205-6062 (TollFree) questions.CO@support.sonymobile.comBarbados 1-800-082-9518 (TollFree) questions.CO@support.sonymobile.comBelgique/België 02-0745 1611 questions.BE@support.sonymobile.comBelize AN 815, PIN 5597(Toll Free) questions.CO@support.sonymobile.comBermuda 1-800-083-9518 (TollFree) questions.CO@support.sonymobile.comBolivia 800-100-542(número gratuito) questions.CO@support.sonymobile.comBrasil 4001-0444 (Capitaise regiõesmetropolitanas)0800 884 0444(Demais regiões)questions.BR@support.sonymobile.comCanada 1 866 766 9374 (TollFree / sans frais)questions.CA@support.sonymobile.com19 CaymanIslands 1-800-084-9518 (TollFree) questions.CO@support.sonymobile.comCentral andSouthernAfrica+27 11 506 0123 questions.CF@support.sonymobile.comČeská republika 844 550 055 questions.CZ@support.sonymobile.comChile 800-646-425(número gratuito) questions.CO@support.sonymobile.comColombia 01800-0966-080(número gratuito) questions.CO@support.sonymobile.comCosta Rica 0 800 011 0400(número gratuito) questions.CO@support.sonymobile.comDanmark 3331 2828 questions.DK@support.sonymobile.comDeutschland 0180 534 2020(ortsüblicheGebühren)questions.DE@support.sonymobile.comDominica 1-800-085-9518 (TollFree) questions.CO@support.sonymobile.comEcuador 1-800-0102-50(número gratuito) questions.CO@support.sonymobile.comEesti 06 032 032 questions.EE@support.sonymobile.comEgypt/رصم 16727 questions.EG@support.sonymobile.comΕλλάδα 801 11 810 810+30 210 899 19 19 (από κινητότηλέφωνο)questions.GR@support.sonymobile.comEl Salvador 800-6323 (númerogratuito) questions.CO@support.sonymobile.comEspaña 902 180 576 (tarifalocal) questions.ES@support.sonymobile.com20 France 09 69 32 21 2109 69 32 21 22(Xperia™ uniquement)questions.FR@support.sonymobile.comGuatemala 1-800-300-0057(número gratuito) questions.CO@support.sonymobile.comHaïti/Ayiti AN 193, PIN 5598(numéro gratuit /nimewo gratis)questions.CO@support.sonymobile.comHonduras AN 8000122, PIN5599 (númerogratuito)questions.CO@support.sonymobile.comHong Kong/香港+852 8203 8863 questions.HK@support.sonymobile.comHrvatska 062 000 000 questions.HR@support.sonymobile.comIndia/भारत 1800 11 1800 (TollFree)+91 (011) 39011111questions.IN@support.sonymobile.comIndonesia 021 2701388 questions.ID@support.sonymobile.comIreland 1850 545 888 (Localrate) questions.IE@support.sonymobile.comItalia 06 48895206 (tariffalocale) questions.IT@support.sonymobile.comJamaica 1-800-442-3471 (TollFree) questions.CO@support.sonymobile.comΚύπρος/Kıbrıs0800 90 909 questions.CY@support.sonymobile.comLatvija 67 21 43 01 questions.LV@support.sonymobile.comLietuva 8 700 55030 questions.LT@support.sonymobile.comMagyarország 01 880 47 47 questions.HU@support.sonymobile.com21 Malaysia 1800-88-9900 (TollFree / bebas tol) questions.MY@support.sonymobile.comMaroc/󰂏󰂱󰃅󰃀 +212 2 2958 344 questions.MA@support.sonymobile.comMéxico 0 1800 000 4722(número gratuito) questions.MX@support.sonymobile.comNederland 0900 8998318 questions.NL@support.sonymobile.comNederlandseAntillen 001-866-509-8660(gratis nummer) questions.CO@support.sonymobile.comNew Zealand 0800-100-150 (TollFree) questions.NZ@support.sonymobile.comNicaragua AN 1800-0166, PIN5600 (númerogratuito)questions.CO@support.sonymobile.comNorge 815 00 840(lokaltakst) questions.NO@support.sonymobile.comÖsterreich 0810 200 245 questions.AT@support.sonymobile.comPakistan/󰁯󰁹󰂕󰁯021 - 111 22 55 73 questions.PK@support.sonymobile.comPanamá 00800-787-0009(número gratuito) questions.CO@support.sonymobile.comParaguay 009 800 54 20032(número gratuito) questions.CO@support.sonymobile.comPerú 0800-532-38(número gratuito) questions.CO@support.sonymobile.comPhilippines/Pilipinas +63 2 7891860 questions.PH@support.sonymobile.comPolska +48 22 22 77 444 questions.PL@support.sonymobile.comPortugal 808 204 466(chamada local) questions.PT@support.sonymobile.com22 RepúblicaDominicana 1-800-751-3370(número gratuito) questions.CO@support.sonymobile.comRomânia +40 21 401 0401 questions.RO@support.sonymobile.comSaint Kittsand Nevis 1-800-087-9518 (TollFree) questions.CO@support.sonymobile.comSaint Vincentand theGrenadines1-800-088-9518 (TollFree) questions.CO@support.sonymobile.comSchweiz/Suisse/Svizzera0848 824 040 questions.CH@support.sonymobile .comSingapore +65 6744 0733 questions.SG@support.sonymobile.comSlovenia 01 600 5000 questions.SI@support.sonymobile.comSlovensko 02 5443 6443 questions.SK@support.sonymobile.comSouth Africa 0861 632222 questions.ZA@support.sonymobile.comSouth Κorea/대한민국(+82) 1588 4170 questions.KO@support.sonymobile.comSuomi 09 299 2000 questions.FI@support.sonymobile.comSverige 013 24 45 00 (lokaltaxa) questions.SE@support.sonymobile.comTrinidad andTobago 1-800-080-9521 (TollFree) questions.CO@support.sonymobile.comTürkiye +90 212 473 77 77 questions.TR@support.sonymobile.comUnitedKingdom 08705 237 237 (Localrate) questions.GB@support.sonymobile.comUnited States 1 866 766 9374 questions.US@support.sonymobile.comUruguay 000-401-787-013(número gratuito) questions.CO@support.sonymobile.com23 Venezuela 0-800-1-00-2250(número gratuito) questions.CO@support.sonymobile.comViệt Nam 1900 1525 (miễn phí) questions.VN@support.sonymobile .comБългария 0800 1 8778 questions.BG@support.sonymobile.comРоссия 8-800-1008022 questions.RU@support.sonymobile.comУкраїна +38 044 590 1515 questions.UA@support.sonymobile.com󰃘 +971 4 3919 880 questions.JO@support.sonymobile.com󰁯󰃄󰃚 󰁵󰃕󰁲󰂏󰂭󰃀󰂋󰂅󰁹󰃅󰃀+971 4 3919 880(UAE) questions.AE@support.sonymobile.com󰁷󰃔󰃏󰂽󰃀 +971 4 3919 880 questions.KW@support.sonymobile.com󰁵󰂽󰃁󰃅󰃅󰃀 󰁵󰃕󰁲󰂏󰂭󰃀󰁵󰃔󰃏󰂭󰂕󰃀800-8200-727 questions.SA@support.sonymobile.com中国 +86 400 810 0000 questions.CN@sonymobile.com台灣 +886 2 25625511 questions.TW@support.sonymobile.comไทย 02 2483 030 questions.TH@support.sonymobile.com24 November 15, 2010  10:55:47November 16, 2010  10:52:39November 16, 2010  10:52:39November 15, 2010  10:55:47November 15, 2010  10:55:47November 15, 2010  10:55:47November 15, 2010  10:55:47March 19, 2012  13:36:13Legal-Leaflets---Generic_EN(12M)_1222-9266.9.pdf  2  of   2

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