Sony PM-0764 GSM/WCDMA/LTE mobile phone User Manual A7 20P indd

Sony Mobile Communications Inc GSM/WCDMA/LTE mobile phone A7 20P indd

Legal Leaflet

©2013Important informationSony Consumer Web siteAt www.sonymobile.com/support there is a support sectionwhere help and tips are only a few clicks away. Here youwill find the latest computer software updates and tips onhow to use your product more efficiently.Service and supportYou have access to a portfolio of exclusive serviceadvantages such as:•Global and local Web sites providing support.•A global network of Contact Centers.•An extensive network of Sony service partners.•A warranty period. Learn more about the warrantyconditions in the Limited Warranty section.At www.sonymobile.com/support orwww.sonymobile.com/contact, you can find the latestsupport tools and information. For operator-specificservices and features, please contact your networkoperator.You can also contact our Contact Centers or contact yourlocal dealer. (Calls are charged according to national rates,including local taxes, unless it is a toll-free number.)If your product needs service, please contact the dealerfrom whom it was purchased, or one of our servicepartners. To make a claim under the limited warranty, proofof purchase is required.Guidelines for Safe and Efficient UsePlease follow these guidelines. Failure to do so mightentail a potential health risk or product malfunction. Ifin doubt as to its proper function, have the productchecked by a certified service partner before charging orusing it.2Recommendations for care and safe use of ourproducts•Handle with care and keep in a clean and dust-free place.•Warning! May explode if disposed of in fire.•Do not expose to liquid or moisture or excess humidity.•For optimum performance, the product should notbe operated in temperatures below -10°C(+14°F) orabove +45°C(+113°F). Do not expose the battery totemperatures above +60°C(+140°F).•Do not expose to flames or lit tobacco products.•Do not drop, throw or try to bend the product.•Do not paint or attempt to disassemble or modifythe product. Only Sony authorised personnelshould perform service.•Consult with authorised medical staff and the instructionsof the medical device manufacturer before using theproduct near pacemakers or other medical devices orequipment.•Discontinue use of electronic devices, or disable the radiotransmitting functionality of the device, where required orrequested to do so.•Do not use where a potentially explosive atmosphereexists.•Do not place the product, or install wireless equipment, inthe area above an air bag in a car.•Caution: Cracked or broken displays may create sharpedges or splinters that could be harmful upon contact.•Do not use a Bluetooth Headset in positions where it isuncomfortable or will be subject to pressure.ChildrenWarning! Keep out of the reach of children. Do notallow children to play with mobile devices or accessories.They could hurt themselves or others. Products may3contain small parts that could become detached and createa choking hazard.Power supply (Charger)Connect the charger to power sources as marked on theproduct. Do not use outdoors or in damp areas. Do notalter or subject the cord to damage or stress. Unplug theunit before cleaning it. Never alter the plug. If it does not fitinto the outlet, have a proper outlet installed by anelectrician. When a power supply is connected there is asmall drain of power. To avoid this small energy waste,disconnect the power supply when the product is fullycharged. Use of charging devices that are not Sonybranded may pose increased safety risks.BatteryNew or idle batteries can have short-term reducedcapacity. Fully charge the battery before initial use. Use forthe intended purpose only. Charge the battery intemperatures between +5°C(+41°F) and +45°C(+113°F). Donot put the battery into your mouth. Do not let the batterycontacts touch another metal object. Turn off the productbefore removing the battery. Performance depends ontemperatures, signal strength, usage patterns, featuresselected and voice or data transmissions. Only Sonyservice partners should remove or replace built-in batteries.Use of batteries that are not Sony branded may poseincreased safety risks. Replace the battery only withanother Sony battery that has been qualified with theproduct per the standard IEEE-1725. Use of an unqualifiedbattery may present a risk of fire, explosion, leakage orother hazard.4Personal medical devicesMobile devices / devices with radio transmitters may affectimplanted medical equipment. Reduce risk of interferenceby keeping a minimum distance of 15 cm(6 inches)between the Sony product and the medical device. Use theSony device at your right ear, when applicable. Do not carrythe device in your breast pocket. Turn off the device if yoususpect interference. For use in proximity to personalmedical devices, please consult a physician and the devicemanufacturer.DrivingIn some cases, vehicle manufacturers may forbid the use ofmobile devices in their vehicles unless a handsfree kit withan external antenna supports the installation. Check withthe vehicle manufacturer's representative to be sure that amobile device or Bluetooth handsfree will not affect theelectronic systems in the vehicle. Full attention should begiven to driving at all times and local laws and regulationsrestricting the use of wireless devices while driving must beobserved.GPS/Location based functionsSome products provide GPS/Location based functions.Location determining functionality is provided “As is” and“With all faults”. Sony does not make any representation orwarranty as to the accuracy of such location information.Use of location-based information by the device may notbe uninterrupted or error free and may additionally bedependent on network service availability. Please note thatfunctionality may be reduced or prevented in certainenvironments such as building interiors or areas adjacent tobuildings.5www.sonymobile.comSony Mobile Communications AB221 88 Lund, Sweden1222-9266.12Caution: Do not use GPS functionality in a manner whichcauses distraction from driving.Emergency callsCalls cannot be guaranteed under all conditions. Never relysolely upon Sony mobile devices for essentialcommunication. Calls may not be possible in all areas, onall networks, or when certain network services and/ormobile device features are used. Please note that someSony devices are not capable of supporting voice calls,including emergency calls.AntennaUse of antenna devices not marketed by Sony coulddamage the mobile device, reduce performance, andproduce Specific Absorption Rate (SAR) levels above theestablished limits. Do not cover the antenna with your handas this affects call quality, power levels and can shortentalk and standby times.Radio Frequency (RF) exposure and SpecificAbsorption Rate (SAR)When the mobile device or Bluetooth handsfreefunctionality is turned on, it emits low levels of radiofrequency energy. International safety guidelines have beendeveloped through periodic and thorough evaluation ofscientific studies. These guidelines establish permittedlevels of radio wave exposure. The guidelines include asafety margin designed to assure the safety of all personsand to account for any variations in measurements.Specific Absorption Rate (SAR) is used to measure radiofrequency energy absorbed by the body when using amobile device. The SAR value is determined at the highestcertified power level in laboratory conditions, but because6the device is designed to use the minimum powernecessary to access the chosen network, the actual SARlevel can be well below this value. There is no proof ofdifference in safety based on difference in SAR value.Products with radio transmitters sold in the US must becertified by the Federal Communications Commission(FCC). When required, tests are performed when the deviceis placed at the ear and when worn on the body. For body-worn operation, the device has been tested whenpositioned a minimum of 15 mm from the body without anymetal parts in the vicinity of the device or when properlyused with an appropriate Sony accessory and worn on thebody. When operating with “Hotspot” functionalityengaged, a separation distance of 10 mm was used.For more information about SAR and radio frequencyexposure, go to: http://blogs.sonymobile.com/about-us/sustainability/health-and-safety/sar/.Flight modeBluetooth and Wireless Local Area Network (WLAN)functionality, if available in the device, can be enabled inFlight mode but may be prohibited onboard aircraft or inother areas where radio transmissions are prohibited. Insuch environments, please seek proper authorisationbefore enabling Bluetooth or WLAN functionality even inFlight mode.MalwareMalware (short for malicious software) is software that canharm device. Malware or harmful applications can includeviruses, worms, spyware, and other unwanted programs.While the device does employ security measures to resistsuch efforts, Sony does not warrant or represent that thedevice will be impervious to the introduction of malware.7You can however reduce the risk of malware attacks byusing care when downloading content or acceptingapplications, refraining from opening or responding tomessages from unknown sources, using trustworthyservices to access the Internet, and only downloadingcontent to the mobile device from known, reliable sources.AccessoriesUse only Sony branded original accessories and certifiedservice partners. Sony does not test third-partyaccessories. Accessories may influence RF exposure, radioperformance, loudness, electric safety and other areas.Third-party accessories and parts may pose a risk to yourhealth or safety or decrease performance.Accessible Solutions/Special NeedsIn the US, compatible Sony Mobile devices may offercompatibility with TTY terminals (with use of necessaryaccessory). For more information call the Sony SpecialNeeds Center on 877 878 1996 (TTY) or 877 207 2056(voice), or go to www.sonyericsson-snc.com.Disposal of old electrical and electronic equipmentand batteryThis symbol on the electronic product or on its packagingindicates that the electronic product (including the battery)should not be treated as household waste. Instead it shouldbe handed over to the appropriate collection point for therecycling of electrical and electronic equipment. Do notattempt to remove internal batteries. Internal batteries shallbe removed only by a waste treatment facility or trainedservice professional.By ensuring this product is disposed of correctly, you willhelp prevent potential negative consequences for the8environment and human health, which could otherwise becaused by inappropriate waste handling of this product.The recycling of materials will help to conserve naturalresources. For more detailed information about recycling ofthis product, please contact your local city office, yourhousehold waste disposal service or the shop where youpurchased the product, by calling a Sony Contact Center orat www.sonymobile.com/recycling.Memory cardIf the product comes complete with a removable memorycard, it is generally compatible with the handset purchasedbut may not be compatible with other devices or thecapabilities of their memory cards. Check other devices forcompatibility before purchase or use. If the product isequipped with a memory card reader, check memory cardcompatibility before purchase or use.Memory cards are generally formatted prior to shipping.To reformat the memory card, use a compatible device. Donot use the standard operating system format whenformatting the memory card on a PC. For details, refer tothe operating instructions of the device or Sony contactcenter.SIM cardIf your device is equipped with a standard-sized SIM cardslot, inserting an incompatible SIM card (for example, amicro SIM card, a micro SIM card with a non-Sony adapter,or a standard SIM card cut into a micro SIM card size) inthe SIM card slot may damage your SIM card or yourdevice permanently. Sony does not warrant and will not beresponsible for any damage caused by use of incompatibleor modified SIM cards.9March 25, 2013 13:53:36Legal-Leaflets---Generic_EN_1222-9266.12.pdf 1 of 2
Warning!If the device requires an adapter for insertion into thehandset or another device, do not insert the card directlywithout the required adapter.Precautions on memory card use•Do not expose the memory card to moisture.•Do not touch terminal connections with your hand or anymetal object.•Do not strike, bend, or drop the memory card.•Do not attempt to disassemble or modify the memorycard.•Do not use or store the memory card in humid orcorrosive locations or in excessive heat such as a closedcar in summer, in direct sunlight or near a heater, etc.•Do not press or bend the end of the memory card adapterwith excessive force.•Do not let dirt, dust, or foreign objects get into the insertport of any memory card adapter.•Check you have inserted the memory card correctly.•Insert the memory card as far as it will go into anymemory card adapter needed. The memory card may notoperate properly unless fully inserted.•We recommend that you make a backup copy ofimportant data. We are not responsible for any loss ordamage to content you store on the memory card.•Recorded data may be damaged or lost when you removethe memory card or memory card adapter, turn off thepower while formatting, reading or writing data, or use thememory card in locations subject to static electricity orhigh electrical field emissions.10Protection of personal informationErase personal data before disposing of the product. Todelete data, perform a master reset. Deleting data from thememory of the device does not ensure that it cannot berecovered. Sony does not warrant against recovery ofinformation and does not assume responsibility fordisclosure of any information even after a master reset.For Devices Supporting 3D Viewing capabilitiesIn viewing 3D images shot with this device, if applicable, ona 3D-compatible monitor, you may experience discomfortin the form of eye strain, fatigue, or nausea. To preventthese symptoms, we recommend that you take regularbreaks. However, you need to determine for yourself thelength and frequency of breaks you require, as they varyaccording to the individual. If you experience any type ofdiscomfort, stop viewing the 3D images until you feelbetter, and consult a physician as necessary. Also refer tothe operating instructions supplied with the device orsoftware you have connected or are using with this device.Note that a child’s eyesight is still at the development stage(particularly children below the age of 6). Consult apediatrician or ophthalmologist before letting your childview 3D images, and make sure he/she observes the aboveprecautions when viewing such images.Loudness warning!Avoid volume levels that may be harmful to your hearing.End User Licence AgreementSoftware delivered with this device and its media is ownedby Sony Mobile Communications AB, and/or its affiliatedcompanies and its suppliers and licensors.11Sony grants you a non-exclusive limited licence to usethe Software solely in conjunction with the Device on whichit is installed or delivered. Ownership of the Software is notsold, transferred or otherwise conveyed.Do not use any means to discover the source code or anycomponent of the Software, reproduce and distribute theSoftware, or modify the Software. You are entitled totransfer rights and obligations to the Software to a thirdparty, solely together with the Device with which youreceived the Software, provided the third party agrees inwriting to be bound by the terms of this Licence.This licence exists throughout the useful life of thisDevice. It can be terminated by transferring your rights tothe Device to a third party in writing.Failure to comply with any of these terms and conditionswill terminate the licence immediately.Sony and its third party suppliers and licensors retain allrights, title and interest in and to the Software. To theextent that the Software contains material or code of a thirdparty, such third parties shall be beneficiaries of theseterms.This licence is governed by the laws of Sweden. Whenapplicable, the foregoing applies to statutory consumerrights.In the event Software accompanying or provided inconjunction with your device is provided with additionalterms and conditions, such provisions shall also governyour possession and usage of the Software.Export regulationsExport regulations: The device or software may be subjectto import and export regulations of the European Union, theUnited States and other countries. You will comply withthese applicable laws and regulations and will obtain and12maintain any export and import license required for thedelivery of goods to you under this Agreement. Withoutlimiting the foregoing, and as an example, you will notknowingly export or re-export goods to destinationsidentified pursuant to Articles in Chapter II of EuropeanCouncil Regulation (EC) 428/2009 and specifically, andwithout limitation, you will also comply with U.S.government Export Administration Regulations (“EAR”, 15C.F.R. §§ 730-774, http://www.bis.doc.gov/) administeredby Department of Commerce, Bureau of Industry andSecurity and economic sanctions regulations (30 C.F.R. §§500 et. seq., http://www.treas.gov/offices/enforcement/ofac/) administered by the U.S. Department of Treasury,Office of Foreign Assets Control.Limited WarrantySony Mobile Communications AB, SE-221 88 Lund,Sweden, or its local affiliated company, provides thisLimited Warranty for your mobile device, original accessorydelivered with your mobile device, and/or your mobilecomputing product (hereinafter referred to as “Product”).Should your Product need warranty service, please returnit to the dealer from whom it was purchased, or contactyour local Sony Contact Center (national rates may apply)or visit www.sonymobile.com to get further information.Our warrantySubject to the conditions of this Limited Warranty, Sonywarrants this Product to be free from defects in design,material and workmanship at the time of its originalpurchase by a consumer. This Limited Warranty will last fora period of one (1) year as from the original date ofpurchase of the Product.13What we will doIf, during the warranty period, this Product fails to operateunder normal use and service, due to defects in design,materials or workmanship, Sony authorised distributors orservice partners, in the country/region* where youpurchased the Product, will, at their option, either repair,replace or refund the purchase price of the Product inaccordance with the terms and conditions stipulatedherein.Sony and its service partners reserve the right to charge ahandling fee if a returned Product is found not to be underwarranty according to the conditions below.Please note that some of your personal settings,downloads and other information may be lost when yourSony Product is repaired or replaced. At present, Sony maybe prevented by applicable law, other regulation ortechnical restrictions from making a backup copy of certaindownloads. Sony does not take any responsibility for anylost information of any kind and will not reimburse you forany such loss. You should always make backup copies ofall the information stored on your Sony Product such asdownloads, calendar and contacts before handing in yourSony Product for repair or replacement.Conditions1. This Limited Warranty is valid only if the original proof ofpurchase for this Product issued by a Sony authoriseddealer specifying the date of purchase and serialnumber**, is presented with the Product to be repaired orreplaced. Sony reserves the right to refuse warrantyservice if this information has been removed or changedafter the original purchase of the Product from the dealer.2. If Sony repairs or replaces the Product, the repair for thedefect concerned, or the replaced Product shall be14warranted for the remaining time of the original warrantyperiod or for ninety (90) days from the date of repair,whichever is longer. Repair or replacement may involvethe use of functionally equivalent reconditioned units.Replaced parts or components will become the propertyof Sony.3. This warranty does not cover any failure of the Productdue to normal wear and tear, or due to misuse, inaccordance with the Sony instructions for use andmaintenance of the Product. Nor does this warranty coverany failure of the Product due to accident, software orhardware modification or adjustment, acts of God ordamage resulting from liquid.A rechargeable battery can be charged and dischargedmore than a hundred times. However, it will eventuallywear out – this is not a defect and corresponds to normalwear and tear. When the talk-time or standby time isnoticeably shorter, it is time to replace the battery. Sonyrecommends that you use only batteries and chargersapproved by Sony.Minor variations in display brightness and colour mayoccur between devices. There may be tiny bright or darkdots on the display. It occurs when individual dots havemalfunctioned and can not be adjusted. Two defectivepixels are deemed acceptable.Minor variations in camera image appearance mayoccur between devices. This is nothing uncommon and isnot regarded as a defective camera module.4. Since the cellular system on which the Product is tooperate is provided by a carrier independent from Sony,15Sony will not be responsible for the operation, availability,coverage, services or range of that system.5. This warranty does not cover Product failures caused byinstallations, modifications, or repair or opening of theProduct performed by a non-Sony authorised person.6. The warranty does not cover Product failures which havebeen caused by use of accessories or other peripheraldevices which are not Sony branded original accessoriesintended for use with the Product.7. Tampering with any of the seals on the Product will voidthe warranty.8. THERE ARE NO EXPRESS WARRANTIES, WHETHERWRITTEN OR ORAL, OTHER THAN THIS LIMITEDWARRANTY. ALL IMPLIED WARRANTIES, INCLUDINGWITHOUT LIMITATION THE IMPLIED WARRANTIES OFMERCHANTABILITY OR FITNESS FOR A PARTICULARPURPOSE, ARE LIMITED TO THE DURATION OF THISLIMITED WARRANTY. IN NO EVENT SHALL SONY ORITS LICENSORS BE LIABLE FOR INCIDENTAL ORCONSEQUENTIAL DAMAGES OF ANY NATUREWHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSTPROFITS OR COMMERCIAL LOSS TO THE FULLEXTENT THOSE DAMAGES CAN BE DISCLAIMED BYLAW.Some countries/states do not allow the exclusion orlimitation of incidental or consequential damages, orlimitation of the duration of implied warranties, so thepreceding limitations or exclusions may not apply to you.The warranty provided does not affect the consumer’sstatutory rights under applicable legislation in force, nor theconsumer’s rights against the dealer arising from theirsales / purchase contract.16*Geographical scope of the warrantyIf you have purchased your Product in a country member ofthe European Economic Area (EEA) or in Switzerland or theRepublic of Turkey, and such Product was intended for salein the EEA or in Switzerland or in Turkey, you can have yourProduct serviced in any EEA country or in Switzerland or inTurkey, under the warranty conditions prevailing in thecountry in which you require servicing, provided that anidentical Product is sold in such country by an authorisedSony distributor. To find out if your Product is sold in thecountry you are in, please call the local Sony ContactCenter. Please observe that certain services may not beavailable outside the country of original purchase, forexample, due to the fact that your Product may have aninterior or exterior which is different from equivalent modelssold in other countries. Please note in addition that it maysometimes not be possible to repair SIM-locked Products.Our goods come with guarantees that cannot beexcluded under the Australian Consumer Law. If youpurchased your product in Australia, you are entitled to areplacement or refund for a major failure and compensationfor any other reasonably foreseeable loss or damage. Youare also entitled to have the goods repaired or replaced ifthe goods fail to be of acceptable quality and the failuredoes not amount to a major failure. For warranty service inAustralia, please contact 1300 650 050 or Sony ServiceCentre, 189 Woodville Road Villawood NSW 2163.** In some countries/regions additional information (suchas a valid warranty card) may be requested.Trademarks, acknowledgements and copyright©2013 Sony Mobile Communications AB and its affiliatedentities. All rights reserved.17The Xperia is trademark or registered trademark of SonyMobile Communications AB.Sony is a trademark or a registered trademark of SonyCorporation.Ericsson is a trademark or registered trademark ofTelefonaktiebolaget LM Ericsson.Bluetooth is a trademark or a registered trademark ofBluetooth SIG Inc. and any use of such mark by Sony isunder license.Other product and company names mentioned herein maybe the trademarks of their respective owners.Any rights not expressly granted herein are reserved.18March 25, 2013 13:53:37Legal-Leaflets---Generic_EN_1222-9266.12.pdf 2 of 2

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