Southwing S L CAPR Bluetooth Wireless Headset User Manual English User guide NeoVoice 507 rev D bis
Southwing S.L. Bluetooth Wireless Headset English User guide NeoVoice 507 rev D bis
Contents
- 1. Users Manual
- 2. Users Manual Regulatory Information
Users Manual
User Guide -REV D 22.07.04
English
Neo-507
Bluetooth® Wireless Headset
Index
1. Introduction ..........................................
2. First steps..............................................
Charging....................................
Pairing.......................................
3. Wearing the Headset..............................
4. General Usage........................................
5. Resetting your Headset..........................
6. Advanced Features in Hands-free mode
7. Troubleshooting ....................................
8. Additional Information..........................
9. Declaration of Conformity.....................
10. Commands Summary Table.................
Note: Please read the “Safe usage guidelines” on page 14 and “Limited Warranty” on page 16 before using the Headset.
1. Introduction
Thank you for choosing to buy a Bluetooth (*) SouthWing Headset. We hope you enjoy using it as much as we did
developing it.
This User Guide provides all the information you will need on how to use and look after your product.
As a Bluetooth mobile phone will most commonly be used with your Bluetooth Headset, references to a mobile phone
are used throughout this User Guide.
* Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. U.S.A. and licensed to SouthWing.
SouthWing
SouthWing is headquartered in Barcelona, Spain. Our experienced team is focused on developing the future generation of
wireless headsets.
Should you wish to learn more about the company, please visit our web site at:
www.south-wing.com
If you have any comments or suggestions on this or any other SouthWing product, we would love to hear from you.
Overview—Headset
2. First Steps
When you first receive your SouthWing Bluetooth Wireless Headset you will need to charge the battery and pair the
Headset to your mobile phone.
Charging (Fig. 2: Charging)
Your Bluetooth Headset has an internal rechargeable battery and USB Charging Socket. To charge this battery, you can
follow any of these steps:
Mains charging
Step 1. Always first plug the connector of the power supply into the USB Charging socket [6] (Fig. 1. Overview- Headset),
with the arrow facing down (Drawing B), that is, never with the arrow facing up (Drawing A). Make sure that the connector enters
smoothly.
Step 2. Plug the power supply into the mains.
Step 3. The Headset Indicator Light will turn green to indicate the Headset battery is charging.
Step 4. Once the Headset Indicator Light turns off, the Headset is fully charged and can be removed from the power
supply.
USB charging
Thanks to its USB charging facility, the Headset battery can be charged from any USB port, such as those found on a PC
or laptop, by using the SouthWing USB cable adaptor accessory.
In-car charging
You can charge the Headset battery in your vehicle. To do so, check that the vehicle plug is 12V-24V compatible and use
only the SouthWing USB car charger accessory (which includes the USB cable adaptor accessory).
Please Note:
• The Headset will not function while charging.
• If the Headset Indicator Light [2] remains off when charging, the battery is already fully charged and does not require
further charging.
• To maximise battery life, do not charge the Headset for extended periods of time.
• Full battery capacity will be achieved after two or three full charge/discharge cycles.
• When your battery is flat, it takes up to four hours to completely charge your headset
• Only use SouthWing power supply or accessories for charging
Pairing
Before using your Headset you will need to pair it to your Bluetooth mobile phone. You will need to repeat this process if
you want to use your Headset with another mobile phone. Pairing is a feature of your Bluetooth Headset that prevents
anyone else eavesdropping on your phone conversations. This product supports both the Headset and Hands-free profiles,
which ensures compatibility with a larger number of Bluetooth mobile phone models.
1. Ensure the Headset is off (see below on how to turn your headset on and off) and that the mobile phone with which you wish to
pair is not too far apart (less than 1 meter of separation will ensure most reliable pairing).
2. Put the mobile phone into pairing mode (see the instructions which came with your phone).
3. Press and hold the Multi -function Dial [1] for about 5 seconds until the Headset Indicator Light [2] alternates between red and
green (you will also hear a series of high tones). Now the Headset is ready for pairing in Headset mode.
4. If your mobile phone supports the Hands-free mode, just briefly push once again the Multi -function Dial and the Headset will
attempt pairing in Hands-free mode (you will hear a series of low tones). Briefly pushing the button will allow you to alternate
between Headset and Hands-free modes. You now need to wait several seconds while both devices attempt to pair.
5. Follow the menus on your mobile phone to finalise the pairing process. If you are asked for a PIN number, note that the default
PIN number for the SouthWing Bluetooth Headset is 1111.
Please Note:
• If pairing is successful, the Headset Indicator Light [2] will begin flashing green. You can now start using your Headset.
• If you choose to do the pairing in Hands-free mode, you will be able to access a wider range of headset functions (see
section ‘Advanced features in hands-free mode`’)
3. Wearing the Headset (Fig. 3: Wearing the Headset)
You will find it is easy to place the Headset on your ear (even with just one hand). These directions will help and over
time you will find your own way of wearing the Headset.
Placing the Headset on your ear
1. Place the tip of the ear hook right behind your ear
2. Rotate the headset to make the ear hook slide behind your ear
3. Gently place the speaker over or slightly into your ear canal
4. Finally find the most comfortable position by rotating the Headset forward and backward
Adjusting the ear hook
The ear hook can be bent for optimum comfort. You can look for the best fit for your ear by using the guidelines below
(Fig. 4: Adjusting the ear hook)
o To adjust the headset fit around the ear, bend the headset in direction A
o If the microphone does not touch your cheek, bend the ear hook in direction B
Switching from one ear to the other
The headset can be worn on either ear as explained below:
1. Detach the speaker case from the headset. Turn the speaker case on the other side and put it back on the headset
(Fig. 5: Switching sides)
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2. Rotate the hook to the other side
Changing colour covers (Fig. 6: Changing colour covers)
Your headset comes with four interchangeable colour covers to suit your style. To change a colour cover, hold it with
thumb and index and pull it out gently. Fit the new colour cover by gently sliding it in.
4. General Usage
Turning the Headset on
Press and hold the Multi-function Dial [1] for about 2 seconds until an audio tone is heard.
The Headset Indicator Light [2] will flicker green for approximately one second and will start flashing.
Turning the Headset off
Press and hold the Multi-function Dial [1] for about 2 seconds until an audio tone is heard.
The Headset Indicator Light will flicker red for approximately one second and the headset will switch off.
Receiving/answering a call
When the phone rings (ring tone can be heard in Headset), press the Multi-function Dial [1] briefly to answer the call.
Ending a call
Press the Multi-function Dial [1] briefly during a call and the call will be ended. The Headset is now ready to receive or
initiate another call.
Auto-sleep
To conserve battery life, your Headset features an auto-sleep function. This function switches the Headset off after 4
hours of inaction. Once your Headset has entered auto-sleep, it can be turned on again normally.
Changing Volume
The Headset will remember all volume settings even when it is switched off. The method of changing these settings is
described below.
To increase the volume, rotate the Multi-function Dial [1] forward.
To decrease the volume, rotate the Multi-function Dial [1] backward.
Making a call
A call can be initiated by the mobile phone or with the Headset itself (depending on the capabilities of your mobile
phone).
Initiating a call from your mobile phone
1. Ensure your Headset is switched on.
2. Ensure that your mobile phone has been correctly paired to your Headset and that the Bluetooth mode has been
enabled.
3. Make a call as usual with your phone. Your phone will transfer the call to your Headset.
Voice dialling from your Headset
Depending on your mobile phone, you may be able to initiate phone calls from your Headset (your phone will need to
support voice dialling).
To activate the voice dialling, briefly press the Multi-function Dial [1] on the Headset. If supported, you will hear a series
of tones and then be able to speak the name of the person you wish to call, resulting in the call being initiated.
Battery Level Indicator
You can check at any time the battery level. With the Headset turned on, if you press the Multi-function Dial [1] four
times, you will repeatedly hear a battery level indication:
o Four tones for a remaining talk-time above four hours.
o Three tones for a remaining talk-time around three hours.
o Two tones for a remaining talk-time around two hours.
o One tone for a remaining talk-time between ten minutes and approximately one hour and a half.
o A warning tone (high-low -high) will sound when remaining talk-time falls below ten minutes.
Pressing the button once more, you will return to normal mode.
Please Note:
The Headset will automatically produce this warning tone when the remaining battery charge falls below 10 minutes. To
visually indicate this, the Headset Indicator Light will flash red rather than green. In addition, an alarm tone will be heard
every time a call is ended.
Muting the microphone
During conversation, it is possible to mute the microphone.
During a call, briefly push the Multi-function Dial [1] twice, and audio tones will indicate that the microphone is
muted. A tone will be heard every 2 seconds during the call to remind you that the microphone is muted.
Two additional presses of the Multi-function Dial [1] will turn the mute function off.
Selecting Ring Tones
Your Headset is programmed with 12 different ring tones from which you can choose.
With the Headset turned on, if you rotate forward and hold the Multi-function dial [1], for about 5 seconds, you will enter
the ring tone menu (you will also hear the current ring tone). Then do the following:
1. Rotate the Multi-function Dial [1] forward or backward to move up or down in the ring tone list.
2. Push briefly the Multi-function Dial once to select your ring tone.
Please Note:
• Some mobile phones will play their own ring tones over the headset, replacing the user selected ring tone from the
Headset.
Automatic call pick up
If you wish to have all of your calls automatically answered (without any button presses), you can enable the automatic call
pick up mode. To activate this mode, enter the ring tone menu and briefly push twice on the ring tone you select. When
you get an incoming call, your headset will automatically answer the call after 2 seconds. To turn off the automatic call pick
up, enter the ring tone menu and briefly push once to select a ring tone as usual.
5. Resetting your Headset (Fig. 7. Reset)
Should your Headset stop responding the battery may require charging. If this fails, you may need to reset your Headset:
1. Take a thin rigid item such as a paper clip end.
2. Introduce the item carefully in the Reset Button Hole [7] of your Headset and push the inner button gently.
Your Headset should now function again as normal.
6. Advanced Features in Hands-free mode
If your mobile phone supports the Hands-free mode, you may be able to benefit from the following features:
Rejecting a call
In Hands-free mode, you can reject a call by briefly pushing the Multi-function Dial [1] twice on the Headset when the
ring tone is heard.
Transferring a call to the phone
In Hands-free mode, during conversation, you can transfer the conversation to the mobile phone by pushing the Multi-
function Dial [1] three times on the Headset. Pushing the Multi-function Dial [1] once again will transfer the conversation
back to the Headset.
Last number redialling
In Hands-free mode, you can make your phone redial the last number called. To do so, briefly push the Multi-function
Dial [1] twice on the Headset.
Disconnecting from the phone
In Hands-free mode, mobile phones are permanently connected to the Headset. This may increase consumption rate
of your battery. In the Hands-free mode, you can disconnect from the phone, without losing your pairing settings. To do
so, push the Multi-function Dial [1] three times on the Headset when it is not in an active call. If you want to pick up a call,
you first need to re-connect the Headset. To do so, push the Multi-function Dial [1] once again on the Headset.
Managing more than one call
In Hands-free mode, provided that your mobile phone supports the Bluetooth Hands-free profile version 1.0 or later,
you can manage more than one call simultaneously.
Managing an incoming call while already in an active call: (several options available)
o To accept the incoming call and put the active call on hold, rotate and hold forward the Multi-function
dial [1] for one second.
o To accept the incoming call and hang up the active call, rotate and hold backward the Multi-function dial
[1] for one second.
o To reject the incoming call, press and hold the Multi-function dial [1] for one second. The active call remains
active in your headset.
Making a new call while already in an active call
To place a new call from the Headset while already in an active call, press and hold the Multi-function dial [1] for
one second and your phone will redial the last number to initiate a second call while the active call will be put on hold.
Please Note:
Neither the voice dialling function nor the manual dialling on your phone is available to make this type of calls.
Managing two calls (an active call and a call on hold)
o To put the held call in active mode and put the active call on hold, rotate and hold forward the Multi-
function dial [1] for one second.
o To maintain your active call and hang up the held call, rotate and hold backward the Multi-function dial [1]
for three seconds.
o To connect the held call with the active call in multiparty mode (Conference call), so that callers share
the same conversation, rotate and hold forward the Multi-function dial [1] for three seconds. At this point, the
multiparty call is considered as a single call enabling you to manage further calls beyond three. You can
therefore add as many people as you like to a multiparty conversation.
7. Troubleshooting
Problem Suggestions
The Headset will not turn
on • The Headset battery may be flat. Try recharging the Headset.
Pairing is unsuccessful • Try moving the phone and Headset closer together during pairing.
• Make sure that the mobile phone is in the correct Bluetooth mode and the
Headset is in the correct mode (Headset or Hands-free pairing mode)
• Some electrical devices such as microwave ovens create a noisy electrical
environment making it difficult for the Headset to communicate with the
phone. Try moving away from such devices and try again.
Pairing has succeeded but
calls are not heard in the
Headset
• Make sure that your phone is switched on and ready to connect to the
Headset. Check your phone user manual on how to do this.
My Headset stops
responding to button
presses
• Ensure that your Headset battery is charged.
• Try resetting your Headset according to the directions given in ‘Resetting
your Headset’
8. Additional Information
Contacts
Please contact SouthWing should you have any questions or suggested improvements, indicating your product’s serial
number.
Email: customerservice@south-wing.com
Please note: For all warranty related issues, please return the product to the shop from which you purchased your
Headset.
Battery Care
Your Headset battery will have a long life provided you follow these guidelines:
• Do not use any accessory to charge your Headset other than the ones provided by SouthWing for this product.
• Do not charge your Headset outdoors
• Do not charge your Headset if the ambient temperature is above 45 degrees Celsius or below 10 degrees Celsius
• Do not charge your Headset for extended periods of time, as excessive charging will reduce battery life
Safe Usage Guidelines
• Only use the product according to the directions within this User Guide. Usage of this product contrary to these
directions could cause injury. In addition, any usage of this product contrary to this User Guide will void any warranty.
• Do not use the product in an environment where it may come in contact with liquid be exposed to high humidity
or extreme temperatures.
• Do not place the product in a fire as it may explode causing injury or death.
• Do not use the product in areas where usage of radio transmitters is prohibited (e.g. aircraft and hospitals) or close
to sensitive devices that may be affected by a radio transmitter (e.g. pacemakers).
• Do not attempt to service this product yourself. If the product requires servicing, this must be performed by an
approved service person.
• If the product becomes dirty, it should be cleaned with a soft cloth. Do not use any cleaning agents as these may
damage the plastics, electronics or battery.
• Usage of this product while driving, may reduce your ability to react to road conditions.
• Be aware that using a wireless headset while driving is illegal in certain countries. Therefore, you should check the
local laws before using the product while driving.
• As this product contains parts which may cause injury if consumed, keep it out of reach of children.
• The power supply is the main device to disconnect the power, therefore the mains supply plug needs to be close to
the equipment and easily accessible.
• Use only the power supply or accessories provided by SouthWing. Usage of a different power supply or charger or
modification of either of these devices may damage the product or result in a risk of electrocution.
Caution: Prolonged use of the headset at high volumes may affect your hearing capacity.
Warranty
SouthWing provides a guarantee that this product will be free of defects in workmanship and material for a period of
2 years. Should the product fail under normal usage within this period, please return the product to the store from
which it was purchased. At the discretion of SouthWing, the faulty product will then be replaced or repaired at no cost
according to the conditions outlined below.
Conditions
1. To be granted, this guarantee requires the presentation of the original dated purchase invoice with the serial
number and dealer details clearly indicated. SouthWing reserves the right to refuse warranty service if this
documentation is not presented.
2. Any product repaired or replaced will be covered by the same warranty conditions until the end of the original
warranty period or 90 days (whichever is later).
3. The free repair or replacement warranty does not cover failure of the product due to normal wear and tear, misuse,
use contrary to the product user guide, accident, modification or adjustment, forces of nature, or damage resulting
from contact with liquids.
4. Only service personnel who have been approved by SouthWing may repair this product. Attempted repair by
anyone else will void this warranty.
5. At the discretion of SouthWing, a faulty unit will be either repaired or replaced. If repair is not possible, SouthWing
reserves the right to replace the faulty product with another product of equivalent value.
6. SouthWing does not offer any further express warranty, neither written nor oral. To the extent allowed by local law,
any implied warranty or condition or merchantability, satisfactory quality, or fitness for a particular purpose is limited
to the duration of the warranty described above.
7. To the extent allowed by local law, SouthWing will not be liable for any incidental or consequential damages of any
nature whatsoever, including but not limited to lost profits or commercial loss.
Some countries or states do not allow the exclusion or limitation of incidental or consequential damages, or limitation
of the duration of implied warranties. This may mean that the limitations or exclusions stated above do not apply to
you.
This guarantee does not affect the consumer's statutory right under applicable local laws in force, nor the consumer's
rights against the dealer arising from their sales/purchase contract.
9. Declaration of Conformity
We, Southwing S.L., declare under our sole responsibility that our product:
Neo–507 Bluetooth Headset (Neo-103)
Is in conformity with the appropriate standards EN 300328, EN 60950, following the provisions of Radio
Equipment and Telecommunication Terminal Equipment directive 99/5/EC with requirements covering EMC
directive 89/336 EEC, and Low Voltage directive 73/23/EEC.
CE LOGO
FCC Statement (Federal Communications Commission, USA)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
To identify this product, refer to the Part, Series, or Model number found on the product.
The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly
approved by SouthWing may void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna
- Increase the separation between the equipment and receiver
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
- Consult the dealer or an experienced radio or television technician for help
This product emits radio frequency energy, but the radiated output power of this device is far below the FCC radio
frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human
contact with the antenna during normal operation is minimized.
10. Commands Summary Table
How to do?
(Pairing and association) Action Headset Response
Pairing Mode Headset Profile In OFF state press and hold Button for 5 sec
and see the pairing instructions of your phone Headset light flashes red and green
and a series of high tones can be heard
Pairing Mode Hands-free Profile In OFF state press and hold Button for 5 sec
and then press button once, then see the pairing
instructions of your phone
Headset light flashes red and green
and a series of low tones can be heard
Power On In OFF state press and hold Button for 2 sec Headset turns on and light flashes
green
Power Off In ON state press and hold Button for 2 sec Light flashes red and Headset turns off
Accept call During incoming call press Button once Headset picks call up
End Call During a call press Button once Headset hangs up the current call
Voice Dialling 1 In ON state press Button once Mobile initiates the voice dialling
command
Muting microphone During a call press Button twice Microphone is muted
Check battery level 3 In ON state press Button 4 times Enters battery level indication mode
Exit battery level indication 3 In battery level indication press Button once Headset returns to ON state
Select Ring tone menu Press and hold Vol+ for 5 sec Enters ring tone list
Check different ring tones In ring tone menu press Vol+ or press Vol- Up and down in the ring tone list
Select ring tone In ring tone menu press Button once Selects ring tone in Headset normal
answer mode
Automatic call pick up activation In ring tone menu press Button twice Selects ring tone in Automatic call pick
up mode
How to do?
(Features in Hands-free mode) Action Headset Response
Transfer call to mobile 2 During a call press Button 3 times Call continues in mobile
Transfer call back to Headset 2 During a call in the mobile press Button once Call continues in Headset
Reject Call 2 During incoming call press Button twice Headset rejects call
Last Number Redial 2 In ON state press Button twice Mobile Redials
Disconnect from phone 2 In ON state press Button 3 times Headset disconnects from phone
Put active call on hold 3 to
accept an incoming call During a call, if you get an incoming call, press
and hold Vol+ for 1 sec Active call is put on hold, and incoming
call is accepted
Hang up active call 3 to accept
an incoming call During a call, if you get an incoming call, press
and hold Vol- for 1 sec Active call is hung up, incoming call is
accepted
Reject an incoming call 3 during
an active call During a call, if you get an incoming call, press
and hold Button for 1 sec Headset rejects incoming call
Switch from active call to call on
hold 3 During a call, with another call on hold, press
and hold Vol+ for 1 sec Held call becomes active, and active
call is put on hold
Join active call and held call in
multiparty mode 3 During a call, with another call on hold, press
and hold Vol+ for 3 sec All calls become active in multiparty
Hang up all held calls 3 During a call, with another call on hold, press
and hold Vol- for 3 sec All calls are hung up except for active
call
Hold active call & last number
redial 3 During a call press and hold Button for 1 sec Activ e call is put on hold and mobile
redials last number
1 Only with mobiles supporting voice dialling
2 Only with mobiles supporting Hands-free mode
3 Only with mobiles supporting Hands-free mode version 1.0 or later