Spectralink 602X Link Wireless Telephone User Manual 72 1201 00

Spectralink Corporation Link Wireless Telephone 72 1201 00

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2. Users Manual Addendum

Users Manual

SpectraLink Corporation2Link 6020 Wireless Telephone< *2ABC14GHI7PQRS3DEF0FCN LINE6MNO9WXYZ# >5JKL8TUVVolume UpSTARTFCNMicrophoneLINEKeypadENDHeadset jackSoftkeysNav keysLeft/UpFor messaging applications Right/DownFor messaging applicationsVolume Down

Link 6020 Wireless Telephone and Accessories User Guide3IntroductionYour Link 6020 Wireless Telephone is a state–of-the-art communication device that utilizes radio wave technology to send and receive voice transmissions. It is designed to operate like a cell phone. However, the handset utilizes the private telephone system installed in your facility and will not operate outside the area covered by this system.About This GuideThis guide is meant to provide general information about your handset. Contact your phone system administrator for additional information on how your handset functions within your telephone system. This guide includes information about:• The Handset• Getting Started•Advanced Features• Handset Accessories• Handset Administration

SpectraLink Corporation4Trademark InformationSpectraLinkThe SpectraLink logoLinkPlusLink Are trademarks and registered trademarks of SpectraLink Corporation.All other trademarks used herein are the property of their respective owners.Copyright © 1998 to 2006 SpectraLink Corporation. All rights reservedInformation in this document is subject to change without notice and does not represent a commitment on the part of SpectraLink Corporation. The software described in this document is furnished under a license and/or copyright and may only be used with the terms of SpectraLink’s software license agreement as found in this manual or at http://www.spectralink.com/consumer/resources/software_updates.jsp. The software may be used only in accordance with the terms of the agreement. No part of this manual, or the software described herein, may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose except for the sole intent to operate the product or without the express written permission of SpectraLink Corporation.For regulatory information, please see Link Wireless Telephone Regulatory Guide (72-1203-00).Registered Model NumbersThis document covers registered handset model: 602XRegistered charger models: PCS1850Registered Battery Pack models: PBP0850, PBP1300, PBP1850SpectraLink Corporation5755 Central AvenueBoulder, CO 80301303 440 5330800 676 5465www.spectralink.comPlease email questions or comments about this document to feedback@spectralink.com.

Link 6020 Wireless Telephone and Accessories User Guide5Table of ContentsThe Handset ............................................................... 7Modes of Operation ................................................................8The Display ...............................................................................8Status Bar Indicators .............................................................10Softkey Labels ........................................................................12Shortcut Keys .........................................................................14Profiles .....................................................................................14Speakerphone .........................................................................15Battery Packs ..........................................................................15Getting Started ........................................................ 17Charging Your Handset ........................................................18Basic Handset Operation .....................................................18Advanced Fe atures .................................................. 25Menu Navigation ...................................................................26Text Messaging (OAI) Navigation ......................................26Shortcut Keys .........................................................................27Data Entry and Editing ........................................................27Setting User Preferences .......................................................29Main Menu ..............................................................................30User Profiles ...........................................................................32Phone Settings ........................................................................47Admin Settings .......................................................................54Menu Grid ..............................................................................64Advanced Telephony Features ............................................66

SpectraLink Corporation6Handset Accessories ................................................ 69Single Charger ........................................................................ 74Dual Charger .......................................................................... 75Quad Charger ......................................................................... 77Headsets .................................................................................. 78Carrying Options ................................................................... 79Handset Administration ........................................... 81FAQs ....................................................................................... 82Specifications ......................................................................... 85About Safe Use of Wireless Telephones ........................... 86Care of Your Handset .......................................................... 89Notice ...................................................................................... 91

Link 6020 Wireless Telephone and Accessories User Guide7The HandsetThe HandsetModes of Operation .................................................................8The Display ................................................................................8Status Bar Indicators ............................................................. 10Softkey Labels ........................................................................ 12Shortcut Keys ......................................................................... 14Profiles ..................................................................................... 14Speakerphone ......................................................................... 15Battery Packs .......................................................................... 15

SpectraLink Corporation10The HandsetStatus Bar IndicatorsIndicator FunctionThe signal-strength icon indicates the strength of the signal and can assist the user in determining if the handset is moving out-of-range.The voicemail icon is activated when a new voicemail message is received if the feature is supported by the phone emulation.The battery icon indicates the amount of charge remaining in the Battery Pack. When only one level remains, the Battery Pack needs to be charged.The speakerphone icon displays when the speakerphone is active.The line indicators are associated with telephone line status and access.1

Link 6020 Wireless Telephone and Accessories User Guide11The HandsetUp and down arrows are displayed when the menu has additional options above or below.Left or right arrows are displayed during editing when the cursor may be moved left or right.MutedThe muted indicator displays after the Mute softkey has been pressed. It indicates that the microphone is not transmitting sound. Press the Mute softkey again to unmute the microphone.Locked Locked indicates that the keypad is locked to prevent accidental activation. Use the Unlk softkey plus the # key to unlock it.Indicator Function

SpectraLink Corporation12The HandsetSoftkey LabelsThe bottom row of the handset displays labels associ-ated with the four softkeys just below it. When a soft-key is active, a label appears to describe its function. Pressing the softkey will activate the feature.See Advanced Features for more information about softkey use.These are some of the softkeys you will see. Label Description ActionBack Go back Returns to the previous menu display.CAPScapsChange case Toggles to allow a change in case when entering alphabetical text.Cfg Configure Opens standby menu.Clr Clear Deletes the entry.Cncl Cancel Returns to the previous menu display without saving any data that might have been entered.Del Delete Deletes the character to the left of the cursor.

Link 6020 Wireless Telephone and Accessories User Guide15The HandsetSpeakerphoneYour phone system administrator can enable or dis-able the speakerphone mode. If the speakerphone is enabled, it is activated by pressing the Spkr softkey. Press the Spkr softkey again to end speakerphone mode. The audio then transfers to the handset ear-piece. When speakerphone mode is disabled, Spkr will not appear as a softkey label.Battery PacksThe handset will need to have its Battery Pack recharged periodically. Three Battery Pack types are available: The Battery Pack icon on the status row indicates the charge amount remaining. Additionally the handset will sound warning tones and display the Battery Low message when there is less than two minutes of talk time remaining.A melody will play when the handset is powered on for the first time after being fully charged unless this feature has been disabled.Type Talk Time Standby TimeStandard Four hours 80 hoursExtended Six hours 120 hoursUltra-Extended Eight hours 160 hours

SpectraLink Corporation16The HandsetSee your phone system administrator if you have questions about the type of Battery Pack you have been issued.Important Note about Battery Packs• Only use SpectraLink Battery Packs with Link 6020 Wireless Telephones.• Do not dip the Battery Pack in water or throw into fire.• Do not throw away the Battery Pack with your domestic waste. Please recycle appropriately.• It is normal for the Battery Pack to become warm when charging.• Never use non-SpectraLink charging units as they could damage the Battery Pack.NoteThe type of Battery Pack is printed on the label. Remove the Battery Pack and view the label to determine the type of Battery Pack you have been issued.

Link 6020 Wireless Telephone and Accessories User Guide17Getting StartedGetting StartedCharging Your Handset ........................................................ 18Basic Handset Operation ..................................................... 18Your Link 6020 Wireless Telephone is designed for full mobility within the workplace and operates similar to a cellular phone. However, it also interfaces with the telephone system at your workplace and incorporates advanced telephony features. This section covers the basic functionality available in every facility. For specific tele-phony system functions, see the Advanced Telephony Features section or contact your phone system administrator.

SpectraLink Corporation18Getting StartedCharging Your HandsetThe handset’s Battery Pack must be charged before its first use. See the section Handset Accessories for complete information about charging your handset.Basic Handset OperationIf you want to ThenTurn handset on Press and hold END until two chirps sound.Turn handset off Press and hold END. One chirp will sound. If in a call, end the call first, then turn off.Unlock keypad Press the Unlk softkey, then #, to unlock the keypad.Lock keypad Press the Cfg softkey then NavOK, to manually lock the keypad. See Setting User Preferences to activate or deactivate Autolock.Make aninternal callPress START, wait for dial tone, then dial the extension.Make anexternal callPress the START key, wait for dial tone, then dial the number just as you would from your desk phone.

Link 6020 Wireless Telephone and Accessories User Guide19Gettting StartedSelect linePress LINE and the number key corresponding to the desired line.Dial number Press the number keys.Answer call The handset will ring or vibrate to alert you of an incoming call. Additionally, a line indicator on the display may flash and the display may show information about the call, such as caller’s name and extension. To answer a call, press START and hold the earpiece to your ear. You may also activate the speakerphone function or use a headset.Answer call onsecond lineIf you are on a call and hear subdued ringing, a call is coming in on a second line. To answer this call, put your first call on hold and press the LINE key then the line number of the second call.If you want to Then

SpectraLink Corporation22Getting StartedIndications of Low BatteryThe Battery Pack icon on the status line of the display gives you a visual indication of the amount of charge remaining in the Battery Pack. Additionally, when the icon shows empty, if the handset is in standby mode, you will hear a brief, modulated-ring signal and the Battery Low message displays. The handset may not be used until charged. If you are in a call, soft beeps will sound, first slow and then fast, until the handset becomes unusable. When you first start to hear the beeps, you have two minutes to end the call or change the Battery Pack.The Battery Pack can be changed while the call is still in progress. Do not press END. Quickly remove the discharged Battery Pack and replace with a charged Battery Pack, press END to turn the handset back on and then press START to resume the call.See the Handset Accessories section for complete infor-mation about chargers.

Link 6020 Wireless Telephone and Accessories User Guide23Gettting StartedRemoving and Inserting Battery PacksTo remove the Battery Pack, press down on the latch on the Battery Pack on the back of the handset and pull the Battery Pack towards you. The Battery Pack releases outward.To replace, slide the lip of the Battery Pack into the bottom of the cavity. Push the top of the Battery Pack until it snaps into place. You should not have to force it into the handset.

SpectraLink Corporation24Getting Started

Link 6020 Wireless Telephone and Accessories User Guide25Advanced FeaturesAdvanced FeaturesMenu Navigation ................................................................... 26Text Messaging (OAI) Navigation ...................................... 26Shortcut Keys ......................................................................... 27Data Entry and Editing ........................................................ 27Setting User Preferences ....................................................... 29Main Menu .............................................................................. 30User Profiles ........................................................................... 32Phone Settings ........................................................................ 47Admin Settings ....................................................................... 54Menu Grid .............................................................................. 64Advanced Telephony Features ............................................ 66

SpectraLink Corporation26Advanced FeaturesMenu NavigationThe navigation keys just below the softkeys are used to navigate through and select menu options. These are referred to in this guide as NavS, NavT, NavW, NavX, and NavOK. Additionally a shortcut key, if available, may be used to select an option.Text Messaging (OAI) NavigationCustom applications may allow you to read and respond to text messages. The OAI application is available through the FCN menu as programmed for your facility. While off-hook, press FCN to view the menu, then press one or more number keys to open the application. The handset is now in application mode. The Nav keys are not enabled by messaging applica-tions. Instead, use <* to move left or up and #> to move right or down.NavNavNavNavNavOK

Link 6020 Wireless Telephone and Accessories User Guide27Advanced FeaturesShortcut KeysThe shortcut key is displayed on the right edge of the menu line. While in a standby menu press this number to activate the corresponding selected menu option.Data Entry and EditingEnter numbers by pressing the buttons on the key-pad. The blinking underscore identifies the current cursor position. When entering alphanumeric strings, the CAPS/caps softkey will appear and may be pressed to toggle the case. Enter letters by repeatedly pressing the corresponding key until the desired letter displays on the screen. Use the CAPS softkey to change the case as needed.To edit during entry, delete the character to the left of the cursor by pressing the Del softkey. To replace an entry, delete it by pressing the Clr softkey and then enter the new data. To edit an existing entry, use NavW and NavX to move the cursor position, and then press the Del softkey to delete the character to the left. Insert new data by pressing the buttons on the keypad.

$SpectraLink Corporation28Advanced FeaturesAlphanumeric entries: Key caps CAPS11122 a b c 2 A B C33 d e f 3 D E F44 g h i 4 G H I55 j k l 5 J K L66 m n o 6 M N O77 p q r s 7 P Q R S88 t u v 8 T U V99 w x y z 9 W X Y Z000** . - ! $ % & ’ ( ) + , : ; / \ = @ ~#<space>$

Link 6020 Wireless Telephone and Accessories User Guide29Advanced FeaturesSetting User PreferencesWhen the handset is in standby mode, press the Cfg softkey to enter standby menu mode and use the standby menu. This menu allows you to set user pref-erences. The handset cannot make or receive calls while in standby menu mode. Scroll through menu options by using NavS and NavT. When an asterisk (*) appears to the left of an option, it indicates the option is currently active. Press the Exit softkey to return to standby mode. Use the Back softkey to return to the previous menu.Main MenuRing/Tone SettingsLock KeysUser ProfilesPhone SettingsAdmin Settings Prof Exit2

SpectraLink Corporation30Advanced FeaturesMain Menu

Link 6020 Wireless Telephone and Accessories User Guide31Advanced FeaturesLock KeysThe keypad may be locked to prevent accidental activation.Lock Keys is the first option on the standby menu enabling the keypad to be quickly locked in standby mode by pressing Cfg+NavOK. The Unlk softkey will then display on the standby screen. The keypad may be unlocked by pressing the Unlk softkey and then the # key.Main MenuManual Keypad LockLock KeysUser ProfilesPhone SettingsAdmin Settings Prof Pl Exit1

SpectraLink Corporation32Advanced FeaturesUser Profiles

SpectraLink Corporation36Advanced FeaturesRing Settings

SpectraLink Corporation38Advanced Featuresphone system administrator for information about auxiliary call or messaging systems in your facility.Telephone Ring SettingsRing CadenceRing cadence is the rhythm of the ring. The default cadence is set by the PBX (e.g. the PBX may send rings that differentiate between internal and external calls). Use the Off option to silence all rings.Ring SettingsRinging RulesRing CadenceRing ToneRing VolumeVibrate Cadence Prof P Back1Ring CadenceFollow Phone SysOffPBXContinuousShort Pulse Prof Cncl2*

Link 6020 Wireless Telephone and Accessories User Guide39Advanced FeaturesScroll to see additional selections:Continuous: rings continually until answered.Short Pulse: rings in short bursts.Long Pulse: rings in long bursts.Use NavS and NavT to highlight an option. Press NavOK to set a new ring cadence and return to the previous menu level.Ring CadenceRing Long BurstsPBXContinuousShort PulseLong Pulse Prof Cncl5*

SpectraLink Corporation40Advanced FeaturesRing ToneSelect the ring tone from ten available tones. Scroll down to see all available Ring Tone options. If Ring Cadence is turned off, the Ring Tone option will not appear on the menu.Press NavOK to select option. Use NavS and NavT to highlight an option. Press Play to preview ring tone. Press NavOK to set a new ring tone and return to the previous menu level. Press Cncl to retain current ring tone and return to the previous menu level.Ring SettingsChoose a ToneRing CadenceRing ToneRing VolumeVibrate Cadence Prof P Back2Ring ToneChoose a ToneTone 1Tone 2Tone 3Tone 4 Prof Play Cncl2*

Link 6020 Wireless Telephone and Accessories User Guide41Advanced FeaturesRing VolumeThere are eight volume settings from soft to loud, indicated by a graduated bar. This setting may be overridden by adjusting the volume while the handset is ringing.Press NavOK to select option.Adjust ring volume by pressing the volume up and down buttons on the side of the handset. The gradu-ated bar indicates the ring volume. Press NavOK to save and return to the previous menu level. Ring SettingsVolume LevelRing CadenceRing ToneRing VolumeVibrate Cadence Prof P Back3Ring VolumeSet w/Side ButtonsVolume:Prof P Cncl

SpectraLink Corporation42Advanced FeaturesVibrate CadenceVibrate Cadence options are the same as for Ring Cadence.Ring DelayRing Delay determines how long the vibrate cadence will play before the audible ring starts. Press NavOK to select option.Ring SettingsRing after VibrateRing ToneRing VolumeVibrate CadenceRing Delay Prof P Back4Ring DelayChoose a DelayNone5 seconds10 seconds Prof P Cncl*2

Link 6020 Wireless Telephone and Accessories User Guide43Advanced FeaturesUse NavS and NavT to highlight an option. Press NavOK to set new ring delay and return to the previous menu level. Press Cncl to return to the previous menu level without changing the ring delay.Auxiliary Ring 1 and 2Auxiliary Rings 1 and 2 have the same options as Telephone. These additional settings are used when additional call system applications are used at your facility. Set a unique ring style for each system so that you are alerted to the type of call coming in. See your phone system administrator for additional information.Ring TypeApplication 1 RingTelephoneAuxiliary Ring 1Auxiliary Ring 2 Prof P Back2

SpectraLink Corporation44Advanced FeaturesNoise ModeUse the Noise Mode option to adjust the microphone for the level of ambient noise:Press NavOK to select option.The Normal setting is suitable for most office environ-ments. Select High for moderate background noise and Severe for very noisy environments. Use NavS and NavT to highlight an option. Press NavOK to set a new Noise Mode and return to the previous menu level.Edit CustomBackground NoiseSet as ActiveRing SettingsNoise ModeRing in Headset Prof P Back3Noise ModeOffice EnvironmentNormalHighSevereProf P Cncl1*

Link 6020 Wireless Telephone and Accessories User Guide45Advanced FeaturesHeadset/Speaker RingWhen using a headset, the ring may be adjusted to ring as a softly modulated sound in the headset or as usual in the speaker. When no headset is plugged in, the ring goes to the speaker. The current setting is displayed on the info line. Press NavOK to toggle to the alternate setting.Edit CustomRings in SpeakerSet as ActiveRing SettingsRing ModeRing in Headset Prof P Back4

SpectraLink Corporation46Advanced FeaturesKey Tones Enable/DisableKey tones sound when the keypad is pressed. They may be turned off for silent handset dialing. The current setting is displayed on the info line. Press NavOK to toggle to the alternate setting.Edit CustomKey Tones EnabledRing SettingsNoise ModeRing in HeadsetKey Tones Off Prof P Back5

Link 6020 Wireless Telephone and Accessories User Guide47Advanced FeaturesPhone SettingsPhone settings options are used to customize your handset’s functions.

SpectraLink Corporation48Advanced FeaturesKeypad AutolockThe handset may be set to lock the keypad automati-cally when in standby mode. The automatic locking function of the keypad may be disabled or set for a five, 10 or 20-second delay before locking.Press NavOK to select option. Use NavS and NavT to highlight an option. Press NavOK to set the Autolock option and return to the previous menu level. Press Cncl to return to the previ-ous menu level without changing the Autolock option.Phone SettingsConfigure AutolockKeypad AutolockLanguageSet EntensionSet User Name Prof P Back1Keypad AutolockLock DelayDisable5 seconds10 seconds20 secondsProf P Cncl1*

Link 6020 Wireless Telephone and Accessories User Guide49Advanced FeaturesSet LanguageThe language option will list what languages are avail-able. Select the language from the list.Press NavOK to select option. Use NavS and NavT to highlight an option. Press NavOK to set a language option and return to the pre-vious menu. Press Cncl to return to the previous menu level without changing the language.Phone SettingsLanguage OptionsKeypad AutolockLanguageSet ExtensionSet User Name Prof P Back2Set LanguageChoose a LanguageEnglishFrançiasEspañol Prof P Cncl*1

SpectraLink Corporation50Advanced FeaturesSet ExtensionSet Extension is used to change the extension displayed in the standby menu. Changing the extension in the standby menu does not affect the extension number assigned to this handset in the PBX. Please see the phone system administrator if you have questions about the correct extension number for your handset.Press NavOK to select option. Enter the extension number by pressing the keypad. For entry information see Data Entry and Editing above. Press NavOK to save and return to the previous menu level. Press Cncl to return to the previous menu level without changing the extension.Phone SettingsChange ExtensionKeypad AutolockSet LanguageSet ExtensionSet User Name Prof S Back3Set ExtensionPhone NumberEnter Number:_ Prof Clr Del Cncl

Link 6020 Wireless Telephone and Accessories User Guide51Advanced FeaturesSet User NameA name may be entered to identify the handset’s owner. It may be 18 or fewer characters.Press NavOK to select option. Enter the name by pressing the keypad. For entry information see Data Entry and Editing above. Press NavOK to save and return to the previous menu level. Press Cncl to return to the previous menu level with-out entering or changing the name.Phone SettingsChange User's NameKeypad AutolockLanguageSet ExtensionSet User Name Prof S Back4Set User NameOK to SaveEnter Name:_ caps Clr Del Cncl

SpectraLink Corporation52Advanced FeaturesSet Display ContrastDisplay contrast may be adjusted to accommodate light conditions. Press NavOK to select option. Use use NavX to increase contrast and NavW to decrease contrast. Press NavOK to save and return to the previous menu level. Press Cncl to return to the previous menu level without changing the display contrast.Phone SettingsDarker/LighterLanguageSet ExtensionSet User NameDisplay Contrast Prof S Back5Set ContrastSet w/Nav Left/Rt CnclDisplay Contrast:

Link 6020 Wireless Telephone and Accessories User Guide53Advanced FeaturesHearing AidThe handset may be adjusted for hearing aid compatibility.The current setting is displayed on the info line. Press NavOK to toggle to alternate setting.Startup Song Play/InhibitThe melody that plays when the handset is turned on after being fully charged may be silenced.The current setting is displayed on the info line. Press NavOK to toggle to alternate setting.Phone SettingsCurrently DisabledSet ExtensionSet User NameDisplay ContrastUse Hearing Aid Prof S Back6Phone SettingsCurrently EnabledSet User NameDisplay ContrastUse Hearing AidInhibit Song Prof S Exit7

SpectraLink Corporation54Advanced FeaturesAdmin Settings

Link 6020 Wireless Telephone and Accessories User Guide55Advanced FeaturesIn some facilities, restricted functions may be set only by the phone system administrator.Press NavOK to select option.If the Admin Settings options are restricted in your facility, you will be prompted for a password before being allowed to view administrative options.The blinking underscore identifies the current cursor position. Enter the password by pressing the keypad buttons. Press NavOK to continue. Press Cncl to return to main menu. See your phone system administrator if you need access to the Admin Settings options and do not know the password.Main MenuAdministrationLock KeysUser ProfilesPhone SettingsAdmin Settings Prof S Exit4Enter PasswordPassword RequiredPassword:_ caps Clr Del Cncl

SpectraLink Corporation56Advanced FeaturesEnable/Disable/Change PasswordThe password must be set in each handset for which controlled access is desired. The Password option operates as a toggle between Enable and Disable. The info line will display the cur-rent state. Press NavOK to change the password pro-tection state.If the password is disabled, the Change Password option will not appear on the menu.Admin SettingsCurrently EnabledDisable PasswordChange PasswordRestore DefaultsDisable Spkrphone Prof S Back1

Link 6020 Wireless Telephone and Accessories User Guide57Advanced FeaturesDisable PasswordThe password may be disabled. Select Disable Password.Press Yes to disable the password and return to the Admin Settings menu. The password is now disabled and will not be required for access to the Admin Set-tings options. If you do not wish to disable the pass-word, press No to return to the Admin Settings menu.Enable PasswordA password may be set through the Enable Password option. A password may be up to 18 characters.To set a password press NavOK.Disable PasswordYes to VerifyAre You Sure? Yes S NoAdmin SettingsCurrently DisabledEnable PasswordRestore DefaultsDisable SpkrphoneProf S Back1

SpectraLink Corporation58Advanced FeaturesEnter the new password and press NavOK to save. The password must then be verified.Verify the password by entering it again and then press NavOK to save and return to the previous menu level.If you press Cncl from either of these screens, the password entry is erased and the handset will not require it before displaying Admin Settings options.Enable PasswordEnter New PasswordPassword:_ caps Clr Del CnclPassword:_ caps Clr Del CnclEnable PasswordVerify Password

Link 6020 Wireless Telephone and Accessories User Guide59Advanced FeaturesChange PasswordA password may be changed through the Change Pass-word option. A password may be up to 18 characters.To set a new password press NavOK.Enter the new password and press NavOK to save. The new password must then be verified.Admin SettingsSet New PasswordDisable PasswordChange PasswordRestore DefaultsDisable Spkrphone Prof Set Back2Change PasswordEnter New PasswordPassword:_ caps Clr Del Cncl

SpectraLink Corporation60Advanced FeaturesVerify the password by entering it again and the press NavOK to save it and return to previous menu level.If you press Cncl from either of these screens any entry is erased and a new password has not been set.Change PasswordVerify PasswordPassword:_ caps Clr Del Cncl

Link 6020 Wireless Telephone and Accessories User Guide61Advanced FeaturesRestore DefaultsThe Restore Defaults option allows you to reset the handset to factory standby menu settings.Press NavOK to select option.Press the Yes softkey to restore default settings and return to the previous menu level. All settings will revert to factory defaults, including the password set at the factory. Press the No softkey to exit without resetting the handset to original factory settings.Admin SettingsFactory SettingsDisable PasswordChange Password Restore DefaultsDisable Spkrphone Prof Set Back3Restore DefaultsYes to VerifyAre You Sure?Yes Set No

SpectraLink Corporation62Advanced FeaturesSpeakerphoneThe speakerphone may be disabled when quiet hand-set operation is required. Disabling the speakerphone will remove the speakerphone softkey from the active mode display.The current setting is displayed on the info line. Press NavOK to toggle to alternate setting.Admin SettingsCurrently EnabledDisable PasswordChange Password Restore DefaultsDisable Spkrphone Prof Set Back4

Link 6020 Wireless Telephone and Accessories User Guide63Advanced Features

SpectraLink Corporation64Advanced FeaturesMenu Grid

Link 6020 Wireless Telephone and Accessories User Guide65Advanced Features

SpectraLink Corporation66Advanced FeaturesAdvanced Telephony FeaturesAdvanced telephony features are accessed through the FCN key followed by one or two additional key presses depending on the telephone system in use at your facility.Check with your phone system administrator for spe-cific features supported by your handset.For your convenience, the following table has been provided to allow you to record the feature access sequences used in your facility.

Link 6020 Wireless Telephone and Accessories User Guide67Advanced FeaturesFeature Key PressTransfer Fcn + _________Forward Fcn + _________Conference Fcn + _________Camp on Fcn + _________Redial Fcn + _________Voicemail Fcn + _________Flash Fcn + _________Application Mode Fcn + __________________ Fcn + __________________ Fcn + __________________ Fcn + __________________ Fcn + __________________ Fcn + __________________ Fcn + _________

SpectraLink Corporation68Advanced Features

Link 6020 Wireless Telephone and Accessories User Guide69Handset AccessoriesHandset AccessoriesSingle Charger ........................................................................ 74Dual Charger .......................................................................... 75Quad Charger ......................................................................... 77Headsets .................................................................................. 78Carrying Options ................................................................... 79

SpectraLink Corporation70Handset AccessoriesAbout ChargersThree charger models are available for the Link 6020 Wireless Telephone. The Single Charger will charge a single handset with an installed Battery Pack. The Dual Charger will charge the handset and a spare Battery Pack. The Quad Charger can charge up to four Battery Packs at a time. Any Link 6020 Battery Pack can be charged in any charger.The Single and Dual Chargers allow the handset to remain operative in speakerphone mode or with a headset while charging. Handsets may be charged while in standby mode, while in an active call or while turned off.Place the Single or Dual Charger on a flat, horizontal surface and plug the power supply into the charger and into an appropriate wall outlet. The Quad Charger may be mounted on a horizontal or vertical surface.Charging StatusThe handset display and the LED on the Dual and Quad Chargers indicate whether or not charging is occurring or completed or if a Battery Pack failure has been detected.

Link 6020 Wireless Telephone and Accessories User Guide71Handset AccessoriesHandset/LED* Charging StatusChargingLED Solid OnThe Battery Pack in the handset is charging.Battery Pack is charging. Note that in the Dual Charger, the handset’s Battery Pack takes charging precedence, and when it is finished charging, the single Battery Pack in the rear bay will charge.Charge CompleteLED OffThe Battery Pack in the handset has finished charging.Battery Pack fully charged, empty slot, or unit is not powered.Battery FailureLED FlashError. Battery Pack not able to be charged. Reinsert Battery Pack or replace Battery Pack. *Note: the Single Charger does not have an LED indicator.

SpectraLink Corporation72Handset AccessoriesCharging TimesEach type of Battery Pack requires a different amount of time to achieve a fully charged state from a fully depleted state.Type Charging timeStandard Two hoursExtended Three hoursUltra-Extended Four hoursNoteThe type of Battery Pack is printed on the label. Remove the Battery Pack and view the label to determine the type of Battery Pack you have been issued.

SpectraLink Corporation74Handset AccessoriesSingle ChargerThe Single Charger is designed to allow the handset to remain operational through speakerphone or headset use while the handset’s Battery Pack is being charged. The handset may also be charged while it is in standby mode or turned off.Place the handset into the Single Charger facing for-ward. While the handset is charging in standby mode, it will display its extension number and Charging…. An animated charge icon will indicate that charging is in progress. The handset is fully operational and will ring if called. When the handset is charging while turned off, only Charging… will display and no calls will be received. The dots will be racing during the charg-ing cycle. When the handset is fully charged, Charge Complete will display. No charging information will display during an active call.< *0FCNLINE8TUV5JKL2ABC7PQRS4GHI13DEF6MNO9WXYZ# >

Link 6020 Wireless Telephone and Accessories User Guide75Handset AccessoriesDual ChargerThe Dual Charger is designed to charge the Battery Pack in the handset while it remains operational and also charge an additional Battery Pack in the rear charging bay. The handset has charging priority when both slots are occupied.Place the handset in the front slot, facing forward. The Battery Pack alone snaps into the charging bay as shown in the illustration.< *0FCN LINE8TUV5JKL2ABC7PQRS4GHI13DEF6MNO9WXYZ# >

SpectraLink Corporation76Handset AccessoriesThe LED indicates the status of the Battery Pack in the rear bay. The handset displays its charging status as described for the Single Charger.When the handset is fully charged or is removed, the Battery Pack will begin charging.Note that the time it takes for the Battery Pack to charge will be lengthened if its charging cycle is inter-rupted for a handset to charge.

Link 6020 Wireless Telephone and Accessories User Guide77Handset AccessoriesQuad ChargerThe Quad Charger is designed to simultaneously charge four Battery Packs. It may be mounted on a horizontal or vertical surface.The Battery Pack snaps into the charging bay. The LED above the occupied bay indicates the charging status of the Battery Pack in the bay. NoteIf a flashing LED indicates a Battery Pack failure, verify the condition before replacing the Battery Pack. First check the Battery Pack in a different bay or substitute another charger and repeat the operation that caused the failure. If the same Bat-tery Pack lights a steady LED when inserted in a different bay or charger, the first charger may be faulty. Contact your phone system administrator for service information.

Link 6020 Wireless Telephone and Accessories User Guide79Handset AccessoriesCarrying OptionsThe following options are available for handset protec-tion and easy handset carrying and removal. A headset may be used in combination with any of these carrying options for hands-free operation while mobile.Belt clip: Spring-loaded plastic belt clip that attaches to the back of the handset. Designed to be worn on the belt.Swivel belt clip: Swivel-style plastic belt clip that attaches to the back of the handset with full 360 degree swivel or eight-position ratchet options. Designed to be worn on the belt.Swivel carrying case: Black leather case with keypad cover and swivel-style quick release plastic belt clip. Designed to be worn on the belt.Rugged holster: Black leather holster with plastic belt clip. Designed to be worn on the belt.Cord lanyard: Nylon cord lanyard with quick discon-nect. Designed to be worn around the neck.Coiled lanyard: Plastic coiled lanyard with plastic clothing clip. Allows the handset to be clipped to clothing.

SpectraLink Corporation80Handset Accessories

Link 6020 Wireless Telephone and Accessories User Guide81Handset AdministrationHandset AdministrationFAQs ....................................................................................... 82Specifications .......................................................................... 85About Safe Use of Wireless Telephones ............................ 86Care of Your Handset ........................................................... 89Notice ...................................................................................... 91

SpectraLink Corporation82Handset AdministrationFAQsHow does the handset power off and power on?The END key is the power on/power off key. Press and hold it to turn the handset on. Turn the handset off from the standby mode by pressing and holding the END key. If you are in an active call, end the call by pressing the END key. This returns the handset to the standby mode.How do I place a call and terminate a call?To place a call, press the START key and then dial the number. End the call by pressing the END key.What features (transfer, mute, etc.) are available and how are they activated?Mute and Hold features are available in every facility and are activated by pressing the corresponding soft-key. Other features, such as Transfer and Conference are locally programmed and usually activated by press-ing the FCN key and then the number key or keys that correspond to the programmed feature. Contact your phone system administrator for detailed information on how to access these features in your facility.How do I charge the Battery Pack?The Battery Pack in the handset may be charged in a Single or Dual Charger without being removed from the handset by simply placing the handset into the

Link 6020 Wireless Telephone and Accessories User Guide83Handset Administrationcharger. A spare Battery Pack may be charged in the rear bay of the Dual Charger or in a Quad Charger.How long does the Battery Pack hold a charge?There are three different Battery Pack models and each has a different charge capacity. The type of Bat-tery Pack is printed on the label. Remove the Battery pack and view the label to determine the type of Bat-tery Pack you have been issued.Can I use the Link 6020 Wireless Telephone at home?Base Stations installed in your facility transmit the radio waves emitted from your Link 6020 Wireless Telephone to the phone system which links the hand-sets to each other and to the rest of the world. The handset operates only within range of these Base Sta-tions and will therefore not work in your home.What is the range of the Link 6020 Wireless Telephone?As barriers affect radio transmission, there is not one answer for this question. Normally, you can expect the same range as any other wireless device. However, Type Talk Time Standby TimeStandard Four hours 80 hoursExtended Six hours 120 hoursUltra-Extended Eight hours 160 hours

Link 6020 Wireless Telephone and Accessories User Guide85Handset AdministrationSpecificationsRadio frequency 902–928 MHzTransmission type Frequency Hopping Spread Spectrum (FHSS)FCC certification Part 15.247Voice encoding ADPCM (Proprietary)Transmit power Up to 100 mW peak, < 10 mW averageDisplay Pixel-based alphanumeric,(up to 4-line × 18-character) plus line and status indicators and softkey labels.Model dimensions 5.4" × 2.0" × 0.9" (14.0 × 5.1 × 2.3 cm)Model weight 3.9 ounces (112.4 g) with Standard Battery Pack4.1 ounces (115.7g) with Extended Battery Pack4.5 ounces (128.8g) with Ultra-Extended Battery PackStandard Battery Packcapacity4 hours talk time80 hours standbyExtended Battery Packcapacity6 hours talk time120 hours standbyUltra-Extended BatteryPack capacity8 hours talk time160 hours standby

SpectraLink Corporation86Handset AdministrationAbout Safe Use of Wireless TelephonesOperational WarningsPotentially Explosive AtmospheresTurn off your handset, prior to entering any area with a potentially explosive atmosphere. Do not remove, install, or charge batteries in such areas. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death.BatteriesAll batteries can cause property damage and/or bodily injury, such as burns if a conductive material such as jewelry, keys, or beaded chains touches exposed terminals. The conductive material may !WARNING: Changes or modifications to this equipment not approved by SpectraLink Corpo-ration may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment.!WARNING: SpectraLink products contain no user-serviceable parts inside. Refer servicing to qualified service personnel.!The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles such as grain, dust, or metal powders, and any other area where you would normally be advised to turn off your vehi-cle engine. Areas with potentially explosive atmo-spheres are often but not always posted.

Link 6020 Wireless Telephone and Accessories User Guide87Handset Administrationcomplete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when plac-ing it inside a pocket, purse, or other container with metal objects.Electromagnetic Interference and CompatibilityFacilitiesTo avoid electromagnetic interference and/or compatibility con-flicts, turn off your handset in any facility where posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external RF energy. PacemakersThe Health Industry Manufacturers Association recommends that a minimum separation of 6 inches (15 cm) be maintained between a handheld, wireless-radio product and a pacemaker. These recom-mendations are consistent with the independent research by, and recommendations of, Wireless Technology Research. Persons with pacemakers should: • ALWAYS keep the handset more than 6 inches (15 cm) from their pacemaker when the handset is turned ON. • Not carry the handset in a breast pocket. • Use the ear opposite the pacemaker to minimize the potential for interference. • Turn the handset OFF immediately if you have any reason to suspect that interference is taking place. Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed, or otherwise configured for electromagnetic compatibility.

SpectraLink Corporation88Handset AdministrationHearing AidsSome digital wireless handsets may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing-aid manufacturer to discuss alternatives. Other Medical DevicesIf you use any other personal medical device, consult the manufac-turer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Use While DrivingCampus installations and warehouse facilities that use vehicles such as forklifts or golf carts should abide by these guidelines when using Wireless Telephones:• Give full attention to driving and to the road, aisle, or path.• Use hands-free operation, if available.• Pull off the road, aisle, or path and park before making or answering a call. For Vehicles Equipped with an AirbagDo not place a portable handset in the area over the airbag or in the airbag deployment area. An airbag inflates with great force. If a handset is placed in the airbag deployment area and the airbag inflates, the handset may be propelled with great force and cause serious injury to occupants of the vehicle.

Link 6020 Wireless Telephone and Accessories User Guide89Handset AdministrationCare of Your Handset• Avoid dropping the handset or knocking it against hard sur-faces. Carrying the handset in a holster or carrying case will help protect it.• There are no serviceable parts in the handset or chargers. You should not open the handset case nor disassemble the charg-ers. Doing so will void your warranty.• Turn off the handset and unplug chargers before you clean them. Never immerse either in liquid. Clean the exterior sur-faces, including the charging contacts, with a cloth that has been slightly moistened with water. Take care not to exert undue pressure on charger electrical contacts while wiping.• Wiping the handset surface with a water-dampened cloth or paper towel will remove most films or residues. If the soiling is too stubborn for plain water, a mild detergent solution may be used. Be sure to wipe away any detergent residue with a clean water-dampened cloth.• Should the headset connector become dirty, a scratchy or intermittent signal may be experienced. To clean the connec-tor, dip the non-padded end of either a wooden or paper han-dled cotton swab in isopropyl alcohol. Gently insert in the connector and twist, repeating several times. If available, blow compressed air into the connector to clear debris.• Keep the headset jack covered when it is not in-use.• Using a carrying case may help protect the surfaces and help prevent liquids (e.g., rain) from entering into the interior of the handset. This product is not waterproof, and exposing the unit to liquids may result in permanent damage to the unit.

SpectraLink Corporation90Handset Administration• If your handset interior gets wet, do not try to accelerate dry-ing with the use of an oven or a dryer as this will damage the handset and void the warranty. Instead, do the following: 1 Immediately power off the handset. 2 Remove the Battery Pack from handset. 3 Shake excess liquid from the handset. 4 Place the handset and Battery Pack in an area that is at room temperature and has good airflow. 5 Let the handset and Battery Pack dry for 72 hours before reconnecting the Battery Pack and/or powering on the handset. If the handset does not work after following the steps listed above, contact your phone system administrator for servicing information.

Link 6020 Wireless Telephone and Accessories User Guide91Handset AdministrationNoticeSpectraLink Corporation has prepared this document for use by SpectraLink personnel and clients. The drawings and specifications contained herein are the property of SpectraLink and shall be nei-ther reproduced in whole or in part without the prior written approval of SpectraLink, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.SpectraLink reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult SpectraLink to determine whether any such changes have been made.The terms and conditions governing the sale of SpectraLink hard-ware products and the licensing of SpectraLink software consist solely of those set forth in the written contracts between Spectra-Link and its customers. No representation or other affirmation of fact contained in this document including but not limited to state-ments regarding capacity, response-time performance, suitability for use, or performance of products described herein shall be deemed to be a warranty by SpectraLink for any purpose, or give rise to any liability of SpectraLink whatsoever.In no event shall SpectraLink be liable for any incidental, indirect, special, or consequential damages whatsoever (including but not lim-ited to lost profits) arising out of or related to this document, or the information contained in it, even if SpectraLink has been advised, knew, or should have known of the possibility of such damages.

SpectraLink Corporation92Handset Administration

P/N 72-1201-00 Rev. B

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