Starkey Laboratories 24HALOBTE13 Halo B13 User Manual

Starkey Laboratories Inc Halo B13

User Manual

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Document ID2429589
Application IDpwU52LCcQVoZBDW/rWQSTw==
Document DescriptionUser Manual
Short Term ConfidentialNo
Permanent ConfidentialNo
SupercedeNo
Document TypeUser Manual
Display FormatAdobe Acrobat PDF - pdf
Filesize215.37kB (2692181 bits)
Date Submitted2014-10-28 00:00:00
Date Available2015-04-26 00:00:00
Creation Date2014-09-26 14:57:03
Producing SoftwareAdobe PDF Library 11.0
Document Lastmod2014-10-22 10:21:29
Document TitleBKLT2682-00-EE-XX SPI 14 XF Operations Manual Alpha Version.indd
Document CreatorAdobe InDesign CC 2014 (Macintosh)

Made for iPhone ® RIC and BTE
(Receiver-In-Canal)
(Behind-The-Ear)
O P E RAT I O N S M A N UA L
Table of Contents
Overview
RIC 13 Overview  4
BTE 13 Overview  5
Preparation
Batteries 
Battery Indicators 
RIC 13 Insertion and Removal 
BTE 13 Insertion and Removal 
10
11
Operation
On & Off 
Adjusting Your Hearing System 
Telephone Use 
14
14
16
Hearing System Care
Instrument Care 
Hear Clear 
Standard Tubing 
Thin Tubing 
Service and Repair 
Troubleshooting Guide 
17
17
18
18
20
21
Tips for Better Communication
For You 
For Your Family and Friends 
Made for iPhone RIC and BTE, and TruLink are compatible with iPhone
5s, iPhone 5c, iPhone 5, iPhone 4s, iPad Air, iPad (4th generation), iPad
mini with Retina display, iPad mini, and iPod touch (5th generation).
22
23
Safety Information 
24
FDA Information 
26
FCC Information  29
Made for iPhone RIC 13 Overview
Made for iPhone BTE 13 Overview
Features, Controls and Identification
Features, Controls and Identification
Your RIC hearing system controls include:
Your BTE hearing system controls include:
1. Hearing Instrument
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphones
3. Microphones
2. Earhook
4. Push Button (memory control)
5.	Battery Compartment
(on/off control),
Location of serial number
5.	Battery Compartment (on/off control)
6. Location of left/right side indicator,
		 Location of serial number
6. Retention Lock
7.	Location of manufacturer’s name
and model name
7.	Location of manufacturer’s
name and model name
8.	Location of left/right side
receiver indicator
10
10.	Location of left/right
side device indicator
8. Standard Earmold with tubing
9.	Universal thin tube with
Instant Fit Earbud
9. Instant Fit Earbud
10.	Universal thin tube with
Custom Eartip
Serial Number
00-000000
11.	Custom Earmold
(optional)
12.	RIC Custom
Power Earmold
(optional)
11
12
10
Preparation
Batteries
Preparation
RIC 13
Your hearing system uses a battery as its power source.
This battery size can be identified by the orange (13) color
code on the packaging.
To insert or replace the battery:
1. Use the nail grip on the battery door.
2. Open the battery door gently and remove
the old battery.
3. Remove the tab from the new battery.
4. Line up the battery’s “+” sign (flat side of the battery)
with the “+” on the battery door.
5. Close the battery door.
Battery Indicators
An indicator will sound when the battery voltage is low.
You have approximately 30 minutes* to replace the
battery. An indicator may also sound just before the
battery stops working.
* Actual time between low battery indicator and shut
down will vary depending on environmental noise
levels and battery brand.
Preparation
Preparation
BTE 13
Helpful Hints
•
NEVER FORCE THE BATTERY DOOR SHUT; this could result
in serious damage; if the door will not close securely,
check that the battery is inserted correctly.
•
Do not open the battery door too far or damage is
likely to occur.
•
Dispose of used batteries immediately in the proper
waste or recycling container.
•
Batteries vary in size and performance. Your hearing care
professional is your best source for lifespan estimates and
verification that you are using the proper size and type.
Warnings
Batteries are dangerous if swallowed. To help prevent
the accidental ingestion of batteries:
Keep out of reach of children and pets
Check your medications before taking them –
batteries have been mistaken for pills
Never put batteries in your mouth, as they can easily
be swallowed
National Button Battery Ingestion Hotline:
202-625-3333
Preparation
Preparation
RIC 13 Insertion and Removal
BTE 13 Insertion and Removal
To insert the earbud or earmold:
To insert the Custom Earmold:
1. Hold the cable at the bend in front
of the receiver with your thumb and
forefinger. Gently insert the receiver
into your ear canal (Fig. 1).
1. 	Hold the Custom Earmold with your
thumb and forefinger on the outer
side near the tubing (Fig. 1).
2. Wrap the hearing instrument over
the top of your ear, carefully placing
it behind your ear (Fig. 2).
2. 	Tilt your hand slightly forward and
gently insert the canal tip of the
Custom Earmold into your ear canal
(Fig. 2).
3. Place the retention lock inside the
bowl of your ear (Fig. 3).
3. Rotate the Custom Earmold backward
(Fig. 2).
To remove the earbud
or earmold:
Figure 1
Figure 2
4. 	Softly press the Custom Earmold into
place with your fingertip (Fig. 3).
1. Remove the retention lock from the
bowl of your ear.
5. 	Carefully place the BTE behind your
ear wrapping the earhook over the
top of your ear.
2. Remove the hearing instrument
from behind your ear.
To remove the Custom Earmold:
3. Grasp the receiver with your thumb
and forefinger. Gently pull out of
your ear canal.
Do not pull with the hearing instrument
case as this may damage the connection.
10
Figure 3
Take the instrument from behind your
ear and gently pull the Custom Earmold
outward. Pulling lightly down on the
earlobe may help loosen the Custom
Earmold as it is removed.
Figure 1
Figure 2
Figure 3
11
Preparation
Preparation
Instant Fit Earbud or
Custom Eartip for BTE 13
Helpful Hints
•
Minor irritation and inflammation may occur as your ear
becomes accustomed to having an object in it;
if so, please contact your hearing care professional.
•
If an actual allergic reaction occurs, alternative earmold
materials are available; contact your
hearing care professional.
•
Severe swelling, discharge from the ear, excessive wax or
other unusual conditions warrant immediate consultation
with a physician.
To insert the Instant Fit Earbud or
Custom Eartip:
1. 	Insert the Instant Fit Earbud/ Custom
Eartip into your ear canal (Fig. 1).
2. 	Gently wrap the BTE over your ear until
it rests securely behind your ear (Fig. 2).
Figure 1
3. 	Place the lock in the concha bowl of
your ear (Fig. 3).
To remove the Instant Fit Earbud
or Custom Eartip:
Figure 2
1. 	Remove the lock from the concha
bowl of your ear.
2. 	Remove the hearing instrument from
behind your ear.
3. 	Gently grasp the tubing at the
opening of the ear canal and pull
outward.
12
Figure 3
13
Operation
On & Off
To turn ON:
Insert a battery and completely close the
battery door.
To turn OFF: O
 pen the battery door until the battery no longer
touches the battery contacts.
Your instrument has a Power-On delay and may require a few
seconds to power on. You may hear a tone series indicating
that your device is powered on.
Adjusting Your Hearing System
Your Made for iPhone hearing system and TruLink™ are
compatible with iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPad
Air, iPad (4th generation), iPad mini with Retina display, iPad
mini, and iPod touch (5th generation).
To adjust your hearing system with your iOS Device:
Operation
IMPORTANT: Before completing the following steps, ensure Bluetooth® is
enabled on your iOS device. Within the Settings menu, go to Bluetooth
and toggle to On.
1. Locate then tap the Settings icon
General > Accessibility > Hearing
Aids.
3. While the iOS device searches for
the hearing aids, open and close
the battery door on your hearing
aids (this puts the hearing aids
into ‘pairing’ mode).
4a. If your name does not appear in
the “Devices List” within
5-7 seconds, tap Accessibility in
the upper left corner, then tap
Hearing Aids.
•	
Download the TruLink Hearing Control app from
the App StoreSM or use the native iOS on your device (see
Pairing Your Hearing System to the iOS Device section below).
4b. You will see your first name and
hearing aid (e.g. “Matt Hearing
Aids” or “Matthew H/As”
depending on the length of the
first name) when the iOS device
first discovers the hearing aids.
For more detailed information on hearing system functionality with
the app, open the app and touch the i icon. Detailed instructions
are located there.
5. Tap on the Hearing Aid Name to
connect the hearing aids to the
iOS device.
Pairing Your Hearing Aids to the iOS Device
6. You will see two pairing requests (one
for each hearing aid). Select Pair for
each request. These requests may be
several seconds apart.
•
Ensure that the iOS device is running iOS 7.1 or higher.
To adjust your hearing aids with your iOS device, you must ‘pair’
the two together so they can communicate. Please follow the
instructions to ‘pair’ your iOS device and your hearing aids.
14
on your iOS device.
2. Within the Settings menu go to
7. Pairing is complete.
15
Operation
You are now ready to use your iOS device to adjust your
hearing aids. You can adjust either with the native iOS
controls or with the TruLink app.
Hearing System Care
Instrument Care
WAX PROTECTION GUIDE
To access the native iOS hearing aid controls, triple-click the
Home button on your iOS device. From this screen you can
adjust the volume, select memory or use your iOS device as
a remote
microphone.
Starkey
offers various methods of wax
Do your best to keep your hearing instrument clean at all
times. Heat, moisture and foreign substances can result in
poor performance.
•
Use a cleaning brush or soft cloth to clean debris
around the switches, microphone and battery
protection forfrom
your
hearing instruments.
compartment; inspect the receiver, earbud or eartip, and
Select Start
Live Listen to stream the iOS device microphone
The
following
is
brief
description
of
some
of
our
wax
wax protection
guard regularly. options:
input directly into your hearing aids. Point the iOS device
microphone toward the audio source. To minimize
background noise and provide the best signal, place the iOS
device as close to the source as possible.
Right Volume/Left Volume allows you to increase and decrease
volume on each hearing aid individually.
HearClear™*
R+L Volume allows you to adjust both hearing aids
simultaneously.
The Hear Clear exclusive earwax
Normal indicates the name of a memory setting in the hearing
aid. You can select from any memories shown in the list to
protection system uses disposable
change the hearing aids to that memory setting.
wax guards. The innovative wax
Telephone
Useprevent earwax accumulation
guards
Your hearing instruments are designed to work with the iPhone.
inhearing
the hearing
receiver.
Theon,
Hear
When the
instruments aid
are paired
and powered
incoming
phone calls
will route automatically
to your
hearing
Clear
is incompatible
with
Extended
instruments. When your hearing instruments are not powered
Receiver
Tube,
on, incoming
calls route
only toBiconic
the iPhone. Wax Guard
CanaltoBell.
You mayand
be prompted
select between the iPhone and the
•
Never use water, solvents, cleaning fluids or oil to clean
your instrument.
Your hearing care professional can provide further information
on additional maintenance procedures for your hearing
system if needed.
Hear Clear™
Receiver Wax Guards
RIC ONLY
(RIC ONLY)
The Hear Clear earwax
protection system uses
disposable wax guards. They
prevent earwax accumulation
in the hearing aid receiver.
hearing instruments prior to placing an outgoing call, if the
hearing instruments are powered on.
16
17
Hearing System Care
Hearing System Care
Standard Tubing
3. Brush the debris off prior to removing the cleaner.
(BTE ONLY)
4. Clean the Earbud/Eartip with a dry cloth or brush.
1. Separate the Custom Earmold from
the BTE by gently pulling the tubing
away from the earhook.
5. If necessary, the Earbud/Eartip may be washed in
warm, soapy water. Remove the Earbud/Eartip from the
tubing prior to washing. Allow the Earbud/Eartip to dry
overnight.
• Use a soft, damp cloth or a cleaning
brush to clean debris from the
Custom Earmold
• Wash the Custom Earmold with
warm soapy water
• Never use solvents
2. Slide the Custom Earmold tubing
onto the BTE earhook when
completely dry.
Your hearing care professional can provide further information
on additional maintenance procedures for your hearing
instrument, if needed.
Thin Tubing
(BTE ONLY)
1. Unscrew the tubing from the
tip of the hearing instrument.
2. Thread the cleaner through
the tubing, starting at the
end just removed from the hearing instrument, until it
extends from the other end of the tubing.
18
19
Hearing System Care
Helpful Hints
•
When not wearing your hearing system, open the battery
door to allow any moisture to evaporate.
•
(BTE ONLY): Make sure the Custom Earmold/Earbud/
Eartip and tubing are completely dry before reconnecting
to your hearing instrument earhook.
•
When not in use, remove the batteries completely; place
your hearing system in the storage container
and store:
Hearing System Care
Troubleshooting Guide
SYMPTOM
Not Loud
Enough
POSSIBLE
CAUSES
SOLUTIONS
Low battery
Replace battery
Blockage
Clean or replace wax
guard as needed
Hearing change
Contact your hearing
care professional
Debris buildup
Clean both
microphone and
receiver with brush
Low battery
Replace battery
Blockage
Clean or replace wax
guard as needed
Low battery
Replace battery
Blockage
Clean or replace wax
guard as needed
Defective hearing
instrument
Contact your hearing
care professional
Low battery
Replace battery
Blockage
Clean or replace wax
guard as needed
Crimped tubing
Contact your hearing
care professional
		– In a dry, safe place
– Away from direct sunlight or heat to avoid
extreme temperatures
– Where you can easily find them
– Safely out of reach of pets and children
Inconsistent
Performance
•	Do not take apart your hearing instruments or
insert the cleaning tools inside them.
Service and Repair
If, for any reason, your hearing system does not operate
properly, do NOT attempt to fix it yourself. Not only are you
likely to violate any applicable warranties or insurance, you
could easily cause further damage.
Should your hearing system fail or perform poorly, check the
guide on the next page for possible solutions. If problems
continue, contact your hearing care professional for advice
and assistance. Many common problems may be resolved in
your hearing care professional’s office.
20
Unclear,
Distorted
Performance
Dead
21
Tips for Better Communication
Your hearing care professional will recommend an appropriate
schedule to help you adapt to your new hearing system.
It will take practice, time and patience for your brain to
adapt to the new sounds that your hearing system provides.
Hearing is only part of how we share thoughts, ideas and
feelings. Reading lips, facial expressions and gestures can
help the learning process and add to what amplification
alone may miss.
Please review the following simple communication tips:
Tips for Better Communication
For Your Family and Friends
Your family and friends are also affected by your hearing loss.
Request that they:
•
Get your full attention before beginning to speak
•
Look at you or sit face-to-face in a quiet room
•
Speak clearly and at a normal rate and level; shouting can
actually make understanding more difficult
•
Rephrase rather than repeat the same words; different
words may be easier to understand
•
Minimize distractions while speaking
For You
•
Move closer to and look at the speaker
•
Sit face-to-face in a quiet room
•
Try different locations to find the best place
to listen
•
Minimize distractions
•
Background noises may be frustrating at first; remember,
you have not heard them for a while
•
Let others know what you need; keep in mind that people
cannot “see” your hearing loss
•
Develop realistic expectations of what your hearing
instruments can and cannot do
•
Better hearing with hearing instruments
is a learned skill combining desire, practice
and patience
22
23
Safety Information
Safety Information
Safety Information
Use on Aircrafts
INTENDED USE: An air conduction hearing aid is a
The optional wireless capabilities that may be featured in your
hearing instruments should not be used on an aircraft unless
specifically permitted by the flight personnel. Your iPhone
should be put into Airplane Mode or turned off.
wearable sound-amplifying device intended to compensate
for impaired hearing. Hearing aids are available in multiple
gain/output levels appropriate to treat hearing losses
ranging from mild to profound.
Your hearing instruments are designed to comply with the
most stringent Standards of International Electromagnetic
Compatibility. However, it is still possible that you may
experience interference caused by power line disturbances,
airport metal detectors, electromagnetic fields from other
medical devices, radio signals and electrostatic discharges.
If you use other medical devices or wear implantable
medical devices such as defibrillators or pacemakers and
are concerned that your hearing instruments might cause
interference with your medical device, please contact your
physician or the manufacturer of your medical device for
information about the risk of disturbance.
Your hearing instruments should not be worn during
an MRI procedure or in a hyperbaric chamber. Your
hearing instruments are not formally certified to operate
in explosive atmospheres such as coal mines or certain
chemical factories. Your hearing instruments are classified
as a Type B applied part under the IEC 60601-1 medical
device standard.
Your hearing instruments should be stored within the
temperature and humidity ranges of -40oC (-40oF) to
+60oC (140oF) and 10 to 95 percent relative humidity (rH).
Your hearing instruments are designed to operate beyond
the range of temperatures comfortable to you, from very
cold up to 50oC (122oF).
24
25
FDA Information
Required Information
The following additional information is provided in
compliance with U.S. Food and Drug Administration
(FDA) regulations:
WARNING TO HEARING AID DISPENSERS.
A hearing aid dispenser should advise a prospective
hearing aid user to consult promptly with a licensed
physician (preferably an ear specialist) before dispensing a
hearing aid if the hearing aid dispenser determines through
inquiry, actual observation, or review of any other available
information concerning the prospective user, that the
prospective user has any of the following conditions:
i. Visible congenital or traumatic deformity of the ear.
ii.	History of active drainage from the ear within the
previous 90 days.
iii.	History of sudden or rapidly progressive hearing loss
within the previous 90 days.
iv. Acute or chronic dizziness.
v.	Unilateral hearing loss of sudden or recent onset within
the previous 90 days.
vi.	Audiometric air-bone gap equal to or greater than
15 decibels at 500 Hertz (Hz), 1,000 Hz and 2,000 Hz.
vii.	Visible evidence of significant cerumen accumulation
or a foreign body in the ear canal.
viii. Pain or discomfort in the ear.
26
FDA Information
IMPORTANT NOTICE FOR PROSPECTIVE
HEARING AID USERS. Good health practice
requires that a person with a hearing loss have a
medical evaluation by a licensed physician (preferably a
physician who specializes in diseases of the ear) before
purchasing a hearing aid. Licensed physicians who
specialize in diseases of the ear are often referred to as
otolaryngologists, otologists or otorhynolaringologists.
The purpose of the medical evaluation is to assure that all
medically treatable conditions which may affect hearing
are identified and treated before the hearing aid is
purchased.
Following the medical evaluation, the physician will
give you a written statement affirming that your hearing
loss has been medically evaluated and that you may be
considered a candidate for a hearing aid. The physician
will refer you to an audiologist or hearing aid dispenser,
as appropriate, for a hearing aid evaluation.
The audiologist or hearing aid dispenser will conduct a
hearing aid evaluation to assess your ability to hear with
and without a hearing aid. The hearing aid evaluation
will enable the audiologist or dispenser to select and fit a
hearing aid to your individual needs.
If you have reservations about your ability to adapt to
amplification, you should inquire about the availability of
a trial-rental or purchase-option program. Many hearing
aid dispensers now offer programs that permit you to
wear a hearing aid for a period of time for a nominal fee
after which you may decide if you want to purchase the
hearing aid.
27
FCC Information
Notes
Starkey Hearing Technologies
6700 Washington Ave. South
Eden Prairie, MN 55344 USA
Wm. F. Austin House, Bramhall Technology Park
Pepper Road, Hazel Grove, Stockport SK7 5BX
United Kingdom
Waste from electronic equipment must be
handled according to local regulations.
30
31
0086
“Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that
an electronic accessory has been designed to connect specifically
to iPod, iPhone, or iPad, respectively, and has been certified by
the developer to meet Apple performance standards. Apple is not
responsible for the operation of this device or its compliance with
safety and regulatory standards. Please note that the use of this
accessory with iPod, iPhone, or iPad may affect wireless performance.
© 2014 Starkey Hearing Technologies. All Rights Reserved.
81330-007 9/14 BKLT2682-02-EE-XX
Apple, the Apple logo, iPhone, iPad and iPod touch are trademarks of
Apple Inc., registered in the U.S. and other countries. App Store is a
service mark of Apple Inc.

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Postscript Name                 : AvenirLT-SLI-Std-Book, AvenirLT-SLI-Std-BookOblique, AvenirLT-SLI-Std-Medium, AvenirLT-SLI-Std-Heavy, AvenirLT-SLI-Std-Black, MrEavesXLSanOT-Reg
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FCC ID Filing: EOA-24HALOBTE13

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