Storagetek 9840 Users Manual Tape Drive Product
9840 to the manual a784333d-649d-4829-ad72-843bc561cab8
2015-02-02
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Part Number: 95741 9840 Tape Drive Product Manual 9840 Tape Drive Product Manual Information contained in this publication is subject to change without notice. Comments concerning the contents of this publication should be directed to: Technical Information Services Storage Technology Corporation One StorageTek Drive Louisville, CO 80028-2121 USA http://sts.stortek.com/sts/tis StorageTek, the signature, and Information Made Powerful are trademarks of Storage Technology Corporation. Other product names, features, and terms used in this publication are for informational purposes only and might be trademarks of Storage Technology Corporation or of other companies. © 1999, 2002 by Storage Technology Corporation, Louisville, Colorado, USA. All rights reserved. Printed in the USA. ii Sixth Edition 95741 List of Pages Document Title: 9840 Tape Drive Product Manual Manual Part Number: 95741 Assembly Part Number: 310340301 First Edition: April 1999, EC 112225 Sixth Edition: March 2002, EC 111701 Total number of pages in this document is 250, consisting of the following: Pages Cover Blank page Title page Copyright page (ii) iii through xxii 1-1 through 1-18 2-1 through 2-8 3-1 through 3-54 4-1 through 4-12 5-1 through 5-40 6-1 through 6-40 7-1 through 7-12 8-1 through 8-8 A-1 through A-8 Glossary-1 through Glossary-6 Index-1 through Index-16 Reader’s Comment Form Business Reply Mailer Blank Page Back Cover 95741 Sixth Edition iii Summary of Changes The following is a history and summary of changes for this publication: EC iv Date Edition Description 112225 04/99 First Initial Release 53911 08/99 Second See this edition for a description of changes. 111382 02/00 Third See this edition for a description of changes. 111462 04/00 Fourth See this edition for a description of changes. 111521 10/00 Fifth See this edition for a description of changes. 111701 03/02 Sixth Updated entire manual to reflect current 9840 EC levels. Reorganized Chapter 6, Menu System with updated menu trees and tables. Sixth Edition 95741 Contents List of Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Summary of Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv Organization . . . . . . . . . . . . . . . . . Comments and Suggestions . . . . . . Alert Messages . . . . . . . . . . . . . . . Related Publications . . . . . . . . . . . Conventions . . . . . . . . . . . . . . . . . Additional Information . . . . . . . . . . StorageTek’s External Web Site . Customer Resource Center . . . . e-Partners Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xv . xvi . xvi . xvi . xvii xviii xviii xviii xviii Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix FCC Compliance Statement . . . . Japanese Compliance Statement . Taiwan Warning Label Statement Internal Code License Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix .xx .xx xxi 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Host Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . Desktop Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rack-mountable Drive Tray . . . . . . . . . . . . . . . . . . . CSL Desktop Unit . . . . . . . . . . . . . . . . . . . . . . . . . . Rack-mountable CSL . . . . . . . . . . . . . . . . . . . . . . . . 9840 Tape Drive in 9738 Library . . . . . . . . . . . . . . . . Operator Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . Standard Operator Panel . . . . . . . . . . . . . . . . . . Standard Operator Panel Switches . . . . . . . . . Standard Operator Panel Indicators . . . . . . . . 95741 Sixth Edition .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... . . . . . 1-1 . . . . . 1-2 . . . . . 1-2 . . . . . 1-3 . . . . . 1-3 . . . . . 1-4 . . . . . 1-5 . . . . . 1-6 . . . . . 1-7 . . . . . 1-8 . . . . . 1-9 . . . . 1-11 v Contents CSL Operator Panel Display . . . . . . . . . Tape Bar . . . . . . . . Write Bar . . . . . Read Bar . . . . . Cartridges . . . . . . . . . . 9840 Tape Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 1-14 1-14 1-14 1-14 1-16 1-17 2: Safety and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Lifting Techniques . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Shoulder, Elbow, Wrist, and Hand Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Electrostatic Discharge (ESD) Damage Prevention . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 ESD Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 ESD-Protection Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Prepare the Work Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Access the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Replace Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Clean Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Fiber Optic Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Laser Product Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Fiber-Optic Cable Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Fiber-Optic Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 3: Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 Verify all Equipment has Arrived . . . . . Unpacking the Shipment . . . . . . . . . . . Inspecting the Equipment . . . . . . . . . . Hubs . . . . . . . . . . . . . . . . . . . . . . . . . Considerations . . . . . . . . . . . . . . . Cascading Fibre Channel Hubs . . . Begin the Hardware Installation Process 9738 Library Attachment . . . . . . . . . . . Prepare and Install the Drive . . . . . Install Power Supplies . . . . . . . . . . Connect Drive and Library Cables . . Install Host Interface Cables . . . . . . 9738 Fibre Channel Cable(s) . . 9738 Library SCSI Cable(s) . . . . Apply Power to Library Drive . . . . . Install a Cleaning Cartridge . . . . . . vi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sixth Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 . 3-2 . 3-2 . 3-5 . 3-6 . 3-6 . 3-6 . 3-8 . 3-9 3-11 3-12 3-13 3-13 3-16 3-18 3-18 95741 Contents Desktop Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Desktop Drive Shipping Insert . . . . . . . . . . . . . . . . . . . . . . . . CSL Shipping Insert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Install Host Interface Cables . . . . . . . . . . . . . . . . . . . . . . . . . . Fibre Channel Cables (Desktop/CSL) . . . . . . . . . . . . . . . . . SCSI Cables (Desktop/CSL) . . . . . . . . . . . . . . . . . . . . . . . . Power-On Desktop/CSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rack Safety and Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Install Stabilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Open the Rear Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Install Optional Second Power Strip . . . . . . . . . . . . . . . . . . . . Install Captive Nuts and Nut Plates for First Tray . . . . . . . . . . . Drive Tray Nuts and Nut Plates . . . . . . . . . . . . . . . . . . . . . CSL Tray Nuts and Nut Plates . . . . . . . . . . . . . . . . . . . . . . Install Slide Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Additional Tray Rack-hardware Installation . . . . . . . . . . . . . . . Drive Tray Additional Hardware . . . . . . . . . . . . . . . . . . . . CSL Tray Additional Hardware . . . . . . . . . . . . . . . . . . . . . Rack-mountable Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Install Tray Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Drive Tray Rail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CSL Tray Rail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Insert Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Secure Tray and Remove Shipping Insert . . . . . . . . . . . . . . . . Drive Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CSL Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Attach Tray Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Install Host Interface Cables . . . . . . . . . . . . . . . . . . . . . . . . . . Fibre Channel Cables (Rack-mount Tray) . . . . . . . . . . . . . SCSI Cables (Rack-mount Tray) . . . . . . . . . . . . . . . . . . . . . Power-On Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configure the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Install Interface Cables at Host . . . . . . . . . . . . . . . . . . . . . . . . . . . Manually Load Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Return System to Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 3-19 3-19 3-19 3-21 3-21 3-23 3-25 3-26 3-26 3-27 3-28 3-28 3-29 3-29 3-30 3-30 3-32 3-33 3-35 3-35 3-37 3-38 3-38 3-38 3-39 3-40 3-41 3-41 3-43 3-45 3-46 3-46 3-49 3-52 3-53 3-54 3-54 3-54 4: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1 Basic Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Power-on the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 95741 Sixth Edition vii Contents Power-off the Drive . . . . . . . . . . . . . Reset the Drive . . . . . . . . . . . . . . . . Place the Drive Offline . . . . . . . . . . . Place the Drive Online . . . . . . . . . . . View Drive Configuration . . . . . . . . . View Firmware Release Level . . . . . . Clean the Drive . . . . . . . . . . . . . . . . . . . Cartridges . . . . . . . . . . . . . . . . . . . . . . . Write Protect/Enable a Cartridge . . . . Switch Positions . . . . . . . . . . . . . Process . . . . . . . . . . . . . . . . . . . Load a Cartridge Tape . . . . . . . . . . . Unload a Cartridge Tape . . . . . . . . . Reclaim (Reformat) a Cartridge Tape Format a Diagnostic Dump Tape . . . . . . Diagnostic Dump to Tape . . . . . . . . . . . ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... . . . . . 4-2 . . . . . 4-2 . . . . . 4-3 . . . . . 4-3 . . . . . 4-4 . . . . . 4-4 . . . . . 4-5 . . . . . 4-6 . . . . . 4-6 . . . . . 4-6 . . . . . 4-6 . . . . . 4-8 . . . . . 4-8 . . . . 4-10 . . . . 4-11 . . . . 4-12 5: Cartridge Scratch Loader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1 Overview . . . . . . . . . . . . . . . . . . Component Locations . . . . . . Cartridge Routing . . . . . . . . . . CSL Firmware Update/Load . . Desktop CSL . . . . . . . . . . . . . . . . Rack . . . . . . . . . . . . . . . . . . . . . . Rack-mount CSL Tray . . . . . . . . . Operator Panel . . . . . . . . . . . . . . CSL Switches . . . . . . . . . . . . . CSL Indicators . . . . . . . . . . . . Power On/Off CSL . . . . . . . . . . . Power On . . . . . . . . . . . . . . . Power Off . . . . . . . . . . . . . . . CSL Cartridge Loading/Unloading . Cartridge Loading . . . . . . . . . Cartridge Unloading . . . . . . . . Modes of Operation . . . . . . . . . . System Mode . . . . . . . . . . . . . Mount Message . . . . . . . . Unload Message . . . . . . . . Place CSL in System Mode viii . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sixth Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 . 5-2 . 5-3 . 5-4 . 5-5 . 5-6 . 5-7 . 5-8 . 5-9 5-10 5-12 5-12 5-13 5-14 5-14 5-15 5-16 5-16 5-17 5-17 5-17 95741 Contents Automatic Mode . . . . . . . . . . . . . . . . . . . Unload Message . . . . . . . . . . . . . . . . . Example . . . . . . . . . . . . . . . . . . . . . . Place CSL in Automatic Mode . . . . . . . Manual Mode . . . . . . . . . . . . . . . . . . . . . Unload . . . . . . . . . . . . . . . . . . . . . . . Place CSL in Manual Mode . . . . . . . . . Priority Mount Mode . . . . . . . . . . . . . . . . CSL in System Mode . . . . . . . . . . . . . . CSL in Automatic Mode . . . . . . . . . . . CSL in Manual Mode . . . . . . . . . . . . . Cartridge Removal from Feed Channel . . . Error and Recovery . . . . . . . . . . . . . . . . . . . . Operator Indicator . . . . . . . . . . . . . . . . . . Drive Failure to Load . . . . . . . . . . . . . . . . Incorrect Load Process . . . . . . . . . . . . Recovery Process . . . . . . . . . . . . . . . . Failure to Unload Cartridge . . . . . . . . . . . Clearing CSL Errors . . . . . . . . . . . . . . . . . Fault Symptom Codes . . . . . . . . . . . . . . . Jammed Cartridge . . . . . . . . . . . . . . . . . . . . . Shipping Insert . . . . . . . . . . . . . . . . . . . . . . . Removal . . . . . . . . . . . . . . . . . . . . . . . . . Install and Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 5-18 5-18 5-18 5-18 5-19 5-19 5-19 5-20 5-20 5-21 5-22 5-22 5-23 5-23 5-24 5-24 5-25 5-26 5-27 5-28 5-30 5-35 5-36 5-37 6: Menu System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1 Menu Structure Overview . . . . . . . . . . . . Menu Operations . . . . . . . . . . . . . . . . . . . Online Main Menu Operation . . . . . . . Offline Main Menu Operation . . . . . . . Explanation of Menu Trees . . . . . . . . . . . Fibre Channel View Configuration Status . Fibre Channel Change Configuration Menu SCSI View Configuration Status . . . . . . . . SCSI Change Configuration Menu . . . . . . . Drive Operations Menu . . . . . . . . . . . . . . . . . . . . ....... ....... ....... ....... ....... ....... ....... ........ ........ ........ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 . 6-4 . 6-4 . 6-6 . 6-8 . 6-9 6-10 6-23 6-24 6-34 7: Error and Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1 Power and Service Error Indicators . . . . . Dislodge a Stuck Tape . . . . . . . . . . . . . . Save Fails or Fix_CfgErr Indication . . . . . Explanation of Operations . . . . . . . . Save New Configuration Change . 95741 ..... ..... ..... ..... ..... . . . . . Sixth Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 7-2 7-9 7-9 7-9 ix Contents EEPROM versus RAM . . . . . . . . . After Power On or IPL . . . . . . . . Fix_CfgErr” Error Indication . . . . Save Fails Error Indication . . . . . Save Fails Error . . . . . . . . . . . . . . . . Fix_CfgErr Error . . . . . . . . . . . . . . . . UnWr xxxx Indication . . . . . . . . . . . . . . DumpAgain? Indication . . . . . . . . . . . . . ......... ......... ......... ......... ......... ......... ......... ......... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9 . 7-9 . 7-9 . 7-9 7-10 7-10 7-12 7-12 8: Servicing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1 Jammed Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . Clean Tape Path . . . . . . . . . . . . . . . . . . . . . . . . . . Clean Fibre Channel Components . . . . . . . . . . . . . Fibre Channel Transmission . . . . . . . . . . . . . . . Cleaning Materials . . . . . . . . . . . . . . . . . . . . . . Fibre Channel Cable . . . . . . . . . . . . . . . . . . . . 9840 Fibre Channel Drive Ports . . . . . . . . . . . . Fibre Channel GBIC . . . . . . . . . . . . . . . . . . . . . Fibre Channel Hub Slot . . . . . . . . . . . . . . . . . . Fibre Channel Loop Test . . . . . . . . . . . . . . . . . . . . Tools Required for the Fibre Channel Loop Test Fibre Channel Loop Test Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1 8-3 8-4 8-4 8-4 8-4 8-5 8-6 8-7 8-8 8-8 8-8 A: Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . Site Power Connector Requirements . . . . . . . . . . . . . Environmental Requirements . . . . . . . . . . . . . . . . . . Drive and Power Supply . . . . . . . . . . . . . . . . . . Cartridge Tapes and Media . . . . . . . . . . . . . . . . . Cartridge Tape Specifications . . . . . . . . . . . . . . . . . . Drive Performance . . . . . . . . . . . . . . . . . . . . . . . . . Host Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . Library Attachments . . . . . . . . . . . . . . . . . . . . . . . . . Non-Library Drive Installations . . . . . . . . . . . . . . . . . Supported Device Modes . . . . . . . . . . . . . . . . . . . . . Host Hardware and Software Attachments . . . . . . . . .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... . . . . . . . . . . . . . . . . A-1 . . . . A-2 . . . . A-3 . . . . A-3 . . . . A-4 . . . . A-5 . . . . A-6 . . . . A-7 . . . . A-7 . . . . A-8 . . . . A-8 . . . . A-8 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Glossary-1 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Index-1 Reader’s Comment Form x Sixth Edition 95741 Figures Figures Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure 95741 1-1. 9840 Tape Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2. 9840 Tape Drive Desktop Unit . . . . . . . . . . . . . . . . . . . . . 1-3. 9840 Tape Drive Rack-mountable Tray . . . . . . . . . . . . . . . 1-4. StorageTek RACK001 Cabinet with Drive Trays . . . . . . . . . 1-5. Desktop CSL Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6. CSL Rack-mountable Tray . . . . . . . . . . . . . . . . . . . . . . . . . 1-7. StorageTek RACK001 with CSL Trays . . . . . . . . . . . . . . . . . 1-8. 9840 Tape Drive Assembly for the 9738 Library . . . . . . . . . 1-9. 9738 Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10. 9840 Tape Drive Operator Panels . . . . . . . . . . . . . . . . . . 1-11. Standard Operator Panel Switches . . . . . . . . . . . . . . . . . . 1-12. Standard Operator Panel Indicators . . . . . . . . . . . . . . . . . 1-13. CSL Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14. Tape Write/Read Bar Chart . . . . . . . . . . . . . . . . . . . . . . . 1-15. 9840 Tape Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1. RACK001 Floorspace (Top View) . . . . . . . . . . . . . . . . . . . 3-2. Fibre Channel Cable Connector . . . . . . . . . . . . . . . . . . . . 3-3. SCSI Cable Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4. Cascading Hubs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5. 9738 Library Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6. SCSI International Symbols . . . . . . . . . . . . . . . . . . . . . . . . 3-7. SCSI International Symbols . . . . . . . . . . . . . . . . . . . . . . . . 3-8. Rack Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . 3-9. SCSI International Symbols . . . . . . . . . . . . . . . . . . . . . . . . 4-1. Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1. Desktop and Rack-mount CSL . . . . . . . . . . . . . . . . . . . . . . 5-2. CSL Component Locations . . . . . . . . . . . . . . . . . . . . . . . . 5-3. Cartridge Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4. CSL Desktop Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5. RACK001 for CSL Trays . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6. Rack Mount CSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7. CSL Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8. CSL Operator Panel Indicators . . . . . . . . . . . . . . . . . . . . . 5-9. CSL Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10. CSL Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11. Cartridge Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12. Cartridge Unloading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13. CSL Modes of Operation . . . . . . . . . . . . . . . . . . . . . . . . . Sixth Edition .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... . . . . . 1-1 . . . . . 1-3 . . . . . 1-3 . . . . . 1-4 . . . . . 1-4 . . . . . 1-5 . . . . . 1-5 . . . . . 1-6 . . . . . 1-6 . . . . . 1-7 . . . . . 1-8 . . . . 1-11 . . . . 1-13 . . . . 1-15 . . . . 1-17 . . . . . 3-3 . . . . . 3-4 . . . . . 3-5 . . . . . 3-7 . . . . . 3-8 . . . . 3-16 . . . . 3-23 . . . . 3-27 . . . . 3-49 . . . . . 4-7 . . . . . 5-1 . . . . . 5-2 . . . . . 5-3 . . . . . 5-5 . . . . . 5-6 . . . . . 5-7 . . . . . 5-8 . . . . 5-10 . . . . 5-12 . . . . 5-13 . . . . 5-14 . . . . 5-15 . . . . 5-16 xi Figures Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure Figure xii 5-14. Priority Mounting a Cartridge . . . . . . . . . . . . . . . . . . . 5-15. Priority Mount Cartridge . . . . . . . . . . . . . . . . . . . . . . . 5-16. Cartridge Stop Mechanism . . . . . . . . . . . . . . . . . . . . . 5-17. CSL Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18. Ejected Cartridge (Failure to Load) . . . . . . . . . . . . . . . 5-19. Feed Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20. CSL Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21. 9840 Tape Drive Manual Unload Device . . . . . . . . . . . 5-22. Shipping Insert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23. MUD Screw in CSL . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1. Operator Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2. Main Menu System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3. Online Main Menus and Submenus . . . . . . . . . . . . . . . . 6-4. Offline Main Menu and Submenus . . . . . . . . . . . . . . . . 6-5. Menu Trees Legend . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6. Menu Tree—View Fibre Channel Configuration . . . . . . 6-7. Menu Tree—Change Fibre Channel Configuration . . . . 6-8. Menu Tree—View SCSI Configuration . . . . . . . . . . . . . . 6-9. Menu Tree—Change SCSI Configuration . . . . . . . . . . . 6-10. Menu Tree—Drive Operations . . . . . . . . . . . . . . . . . . 7-1. Operator Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1. Fibre Channel Connector . . . . . . . . . . . . . . . . . . . . . . . 8-2. 9840 Fibre Channel Drive Ports . . . . . . . . . . . . . . . . . . . 8-3. Fibre Channel GBIC . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4. Fibre Channel Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sixth Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20 . . . . 5-21 . . . . 5-22 . . . . 5-23 . . . . 5-24 . . . . 5-26 . . . . 5-27 . . . . 5-30 . . . . 5-35 . . . . 5-37 . . . . . 6-2 . . . . . 6-3 . . . . . 6-5 . . . . . 6-7 . . . . . 6-8 . . . . . 6-9 . . . . 6-10 . . . . 6-23 . . . . 6-24 . . . . 6-34 . . . . . 7-1 . . . . . 8-4 . . . . . 8-5 . . . . . 8-6 . . . . . 8-7 95741 Tables Tables Table 1-1. Configurations and Interfaces . . . . . . . . . . . . . . . . . . . . . . . Table 1-2. Operator Panel Switches . . . . . . . . . . . . . . . . . . . . . . . . . . Table 1-3. Operator Panel Indicators . . . . . . . . . . . . . . . . . . . . . . . . . Table 1-4. Standard and VolSafe Cartridges . . . . . . . . . . . . . . . . . . . . . Table 3-1. Fibre Channel Cable (SC to SC Connectors) Part Numbers . Table 3-2. SCSI Cable Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . Table 3-3. Fibre Channel and SCSI Configuration Items . . . . . . . . . . . . Table 4-1. Write Protect Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Table 5-1. CSL Component Descriptions . . . . . . . . . . . . . . . . . . . . . . . Table 5-2. CSL Desktop Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . Table 5-3. Rack Mount CSL Tray Dimensions . . . . . . . . . . . . . . . . . . . Table 5-4. CSL Operator Panel Switches . . . . . . . . . . . . . . . . . . . . . . . Table 5-5. CSL Operator Panel Indicators . . . . . . . . . . . . . . . . . . . . . . Table 5-6. CSL FSCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Table 6-1. Menu Table—Fibre Channel Configuration . . . . . . . . . . . . . Table 6-2. Menu Table—SCSI Configuration . . . . . . . . . . . . . . . . . . . . Table 6-3. Menu Table—Drive Operations . . . . . . . . . . . . . . . . . . . . . Table 7-1. Power and Service Indicators . . . . . . . . . . . . . . . . . . . . . . . Table 7-2. Error Displays and Instructions . . . . . . . . . . . . . . . . . . . . . Table A-1. Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Table A-2. Site Power Drop Connectors . . . . . . . . . . . . . . . . . . . . . . . Table A-3. Drive and Power Supply Requirements . . . . . . . . . . . . . . . . Table A-4. Cartridge Tapes and Media Requirements . . . . . . . . . . . . . . Table A-5. Cartridge Tape Specifications . . . . . . . . . . . . . . . . . . . . . . . Table A-6. Drive Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Table A-7. Host Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Table A-8. Library Attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Table A-9. Non-Library Drive Installations . . . . . . . . . . . . . . . . . . . . . . Table A-10. Supported Device Modes . . . . . . . . . . . . . . . . . . . . . . . . . 95741 Sixth Edition .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... . 1-2 . 1-9 1-11 1-16 . 3-4 . 3-5 3-53 . 4-6 . 5-2 . 5-5 . 5-7 . 5-9 5-11 5-28 6-13 6-26 6-35 . 7-2 . 7-3 A-1 A-2 A-3 A-4 A-5 A-6 A-7 A-7 A-8 A-8 xiii Tables This page intentionally left blank. xiv Sixth Edition 95741 Preface This manual contains information about the 9840 Tape Drive operating with Fibre Channel or Small Computer System Interface (SCSI) interfaces. The installation chapter has instructions for the different 9840 client-server configurations. This manual includes operation, installation, maintenance, and reference information. ■ Organization The sections of this book contain the following information: 95741 Chapter 1 “Introduction” provides a general description of the 9840 Tape Drive, its operating panel, and the host environments in which it operates. Use this chapter to become familiar with the product. Chapter 2 “Safety and Handling” provides safety and handling information that you must be familiar with before attempting an installation or repair of the subsystem. Read this chapter before installing all or part of a 9840 Tape Drive. Chapter 3 “Installation” gives detailed information on how to install the 9840 Tape Drive in several types of environments including libraries, Stand Alone Rack (SAR) installations, and desktop installations. Chapter 4 “Getting Started” provides detailed instructions for the most common drive operations that you will perform. Chapter 5 “Cartridge Scratch Loader” provides CSL maintenance procedures. Chapter 6 “Menu System” gives detailed instructions for all operations that can be performed on the drive from the operator panel. Chapter 7 “Error and Recovery” explains what action to take when there is a known error condition. Error conditions are usually indicated by the operator panel indicators and display. Chapter 8 “Servicing the Drive” provides procedures to remove a jammed cartridge, clean the tape path, clean Fibre Channel components, and loop test the Fibre Channel ports. Sixth Edition xv Preface Appendix A “Specifications” provides specifications on the tape drive and cartridge. Glossary The Glossary defines new or special terms and abbreviations used in this publication. Index The Index assists in locating information in this publication. ■ Comments and Suggestions A Reader’s Comment Form at the back of this publication lets you communicate suggestions or requests for change. StorageTek encourages and appreciates reader feedback. ■ Alert Messages Alert messages call the reader’s attention to information that is especially important or that has a unique relationship to the main text or graphic. Note: A note provides additional information that is of special interest. A note might point out exceptions to rules or procedures. A note usually, but not always, follows the information to which it pertains. CAUTION: A caution informs the reader of conditions that might result in damage to hardware, corruption of data, corruption of application software, or longterm health problems in people. A caution always precedes the information to which it pertains. WARNING: A warning alerts the reader to conditions that might result in injury or death. A warning always precedes the information to which it pertains. ■ Related Publications The following publications contain additional information on the 9840 Tape Drive or its configurations. xvi Publication Part Number 9840 Tape Drive General Information Manual (GIM) MT 4004 TimberWolf 9738 Library Product Manual 95836 Sixth Edition 95741 Preface ■ Conventions Typographical conventions highlight special words, phrases, and actions used in this publication. Item Example Description Button Menu Helvetica font, and capitalization follows product label. Emphasized text not or must Important or emphasized words and phrases appear in italics. Filenames dictionary.txt Courier font. Hypertext links Figure 2-1 Appear in blue text. Indicators/ LEDs power Italic, Helvetica font, and capitalization follows product label. Keyboard keys [Y], [Enter] or [Ctrl+Alt+Delete] Appear within brackets, in Helvetica font, with initial capital letters or as the key appears on the keyboard. Screen captures or messages downloading Courier font. Parameters or input Device = xx Variables that require values assigned appear in italics. Pathnames P:\Printshp\Pubs or home/gandalf/litdist Courier font. Positions for switches, jumpers, and circuit breakers ON Appear in default font and all capital letters. URLs www.stortek.com Universal Resource Locator (URL) links appear in blue text. 95741 Sixth Edition xvii Preface ■ Additional Information StorageTek offers several methods for you to obtain additional information. Please use one of these methods when you want to obtain the latest edition of this or any other StorageTek publication. StorageTek’s External Web Site StorageTek’s external Web site provides marketing, product, event, corporate, and service information. In addition, the external Web site serves as an entry point to the Customer Resource Center (CRC) and to the e-Partners site. The external Web site is accessible to anyone with a Web browser and an Internet connection. The URL for the StorageTek external Web site is http://www.storagetek.com Customer Resource Center StorageTek’s Customer Resource Center (CRC) is a Web site that enables members to resolve technical issues by searching code fixes and technical documentation. (This site encompasses the former Electronic Documentation Center.) CRC membership entitles you to other proactive services, such as HIPER subscriptions, technical tips, answers to frequently asked questions, and online product support contact information. Customers who have a current warranty or a current maintenance service agreement may apply for membership by clicking on the Request Password button on the CRC home page. StorageTek employees may enter the CRC through PowerPort. The URL for the CRC is http://www.support.storagetek.com. e-Partners Site StorageTek’s e-Partners site, former known as the Partners Page or the Channels Site, is a Web site that provides information about products, services, customer support, upcoming events, training programs, and sales tools to support StorageTek’s e-partners. Access to this site, beyond the e-Partners Login page, is restricted. On the e-Partners Login page, StorageTek employees and current partners who do not have access can request a login ID and password and prospective partners can apply to become StorageTek resellers. The URL for the e-Partners site is http://channels.stortek.com. xviii Sixth Edition 95741 Notices Please read the following compliance and warning statements for this product. CAUTION: Potential equipment damage: Cables that connect peripherals must be shielded and grounded; refer to cable descriptions in the instruction manuals. Operation of this equipment with cables that are not shielded and not correctly grounded might result in interference to radio and TV reception. Changes or modifications to this equipment that are not expressly approved in advance by StorageTek will void the warranty. In addition, changes or modifications to this equipment might cause it to create harmful interference. ■ FCC Compliance Statement The following compliance statement pertains to Federal Communications Commission Rules 47 CFR 15.105: Note: This equipment has been tested and found to comply to the limits for Class A digital devices pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his or her own expense. 95741 Sixth Edition xix Notices ■ Japanese Compliance Statement The following compliance statement in Japanese pertains to VCCI EMI regulations: English translation: This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may occur, in which case, the user may be required to take corrective actions. ■ Taiwan Warning Label Statement The following warning label statement pertains to BSMI regulations in Taiwan, R.O.C.: English translation: This is a Class A product. In a domestic environment, this product may cause radio interference, in which case, the user may be required to take adequate measures. xx Sixth Edition 95741 Notices ■ Internal Code License Statement The following is the Internal Code License Agreement from StorageTek: NOTICE INTERNAL CODE LICENSE PLEASE READ THIS NOTICE CAREFULLY BEFORE INSTALLING AND OPERATING THIS EQUIPMENT. THIS NOTICE IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR ENTITY), THE END USER, AND STORAGE TECHNOLOGY CORPORATION (“STORAGETEK”), THE MANUFACTURER OF THE EQUIPMENT. BY OPENING THE PACKAGE AND ACCEPTING AND USING ANY UNIT OF EQUIPMENT DESCRIBED IN THIS DOCUMENT, YOU AGREE TO BECOME BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE WITH THE TERMS OF THIS AGREEMENT, DO NOT OPEN THE PACKAGE AND USE THE EQUIPMENT. IF YOU DO NOT HAVE THE AUTHORITY TO BIND YOUR COMPANY, DO NOT OPEN THE PACKAGE AND USE THE EQUIPMENT. IF YOU HAVE ANY QUESTIONS, CONTACT THE AUTHORIZED STORAGETEK DISTRIBUTOR OR RESELLER FROM WHOM YOU ACQUIRED THIS EQUIPMENT. IF THE EQUIPMENT WAS OBTAINED BY YOU DIRECTLY FROM STORAGETEK, CONTACT YOUR STORAGETEK REPRESENTATIVE. 1. Definitions: The following terms are defined as follows: a. 2. “Derivative works” are defined as works based upon one or more preexisting works, such as a translation or a musical arrangement, or any other form in which a work may be recast, transformed, or adapted. A work consisting of editorial revision, annotations, elaboration, or other modifications which, as a whole, represent an original work of authorship, is a 3. Derivative work. b. “Internal Code” is Microcode that (i) is an integral part of Equipment, (ii) is required by such Equipment to perform its data storage and retrieval functions, and (iii) executes below the user interface of such Equipment. Internal code does not include other Microcode or software, including data files, which may reside or execute in or be used by or in connection with such Equipment, including, without limitation, Maintenance Code. c. “Maintenance Code” is defined as Microcode 4. and other software, including data files, which may reside or execute in or be used by or in connection with Equipment, and which detects, records, displays, and/or analyzes malfunctions in the Equipment. d. 95741 “Microcode” is defined as a set of instructions (software) that is either imbedded into or is to be loaded into the Equipment and executes below the external user interface of such Equipment. Microcode includes both Internal Code and Maintenance Code, and may be in magnetic or other storage media, integrated circuitry, or other media. The Equipment you have acquired by purchase or lease is manufactured by or for StorageTek and contains Microcode. By accepting and operating this Equipment you acknowledge that StorageTek or its licensor(s) retain(s) ownership of all Microcode, as well as all copies thereof, that may execute in or be used in the operation or servicing of the Equipment and that such Microcode is copyrighted by StorageTek or its licensor(s). StorageTek hereby grants you, the end user of the Equipment, a personal, nontransferable (except as permitted in the transfer terms in paragraph 7 below), nonexclusive license to use each copy of the Internal Code (or any replacement provided by StorageTek or your authorized StorageTek distributor or reseller) which license authorizes you, the end user, to execute the Internal Code solely to enable the specific unit of Equipment for which the copy of Internal Code is provided to perform its data storage and retrieval functions in accordance with StorageTek’s (or its licensor’s) official published specifications. Your license is limited to the use of the Internal Code as set forth in paragraph 3 above. You may not use the Internal Code for any other purpose. You may not, for example, do any of the following: (i) access copy, display, print, adapt, alter, modify, patch, prepare Derivative works of, transfer, or distribute (electronically or otherwise) or otherwise use the Internal Code; (ii) reverse assemble, decode, translate, decompile, or otherwise reverse engineer the Internal Code (except as decompilation may be expressly permitted under applicable European law solely for the purpose of gaining information that will allow Sixth Edition xxi Notices inter operability when such information is not otherwise readily available); or (iii) sublicense, assign, or lease the Internal Code or permit another person to use such Internal Code, or any copy of it. If you need a backup or archival copy of the Internal Code, StorageTek, or your authorized StorageTek distributor or reseller, will make one available to you, it being acknowledged and agreed that you have no right to make such a copy. 5. Nothing in the license set forth in paragraph 3 above or in this entire Notice shall convey, in any 8. manner, to you any license to or title to or other right to use any Maintenance code, or any copy of such Maintenance Code. Maintenance Code and StorageTek’s service tools and manuals may be kept at your premises, or they may be supplied with a unit of Equipment sent to you and/or included on the same media as Internal Code, but they are to be used only by StorageTek’s customer service personnel or those of an entity licensed by StorageTek, all rights in and to such Maintenance Code, service tools and manuals being reserved by StorageTek or its licensors. You agree that you shall not use or attempt to use the Maintenance Code or permit any other third party to use and access such Maintenance Code. 6. You, the end user, agree to take all appropriate steps to ensure that all of your obligations set forth in this Notice, particularly in paragraphs 4 and 5, are extended to any third party having access to the Equipment. 7. You may transfer possession of the Internal Code to another party only with the transfer of the Equipment on which its use is authorized, and your license to use the Internal Code is discontinued when you are no longer an owner or a rightful possessor of the Equipment. You must give such transferee all copies of the Internal Code for the transferred Equipment that are in your possession, along with a copy of all provisions of this Notice. Any such transfer by you is automatically (without further action on the part of either party) expressly xxii subject to all the terms and conditions of this Notice passing in full to the party to whom such Equipment is transferred, and such transferee accepts the provisions of this license by initial use of the Internal Code. You cannot pass to the transferee of the Equipment any greater rights than granted under this Notice, and shall hold StorageTek harmless from any claim to the contrary by your transferee or its successors or assigns. In addition, the terms and conditions of this Notice apply to any copies of Internal Code now in your possession or use or which you hereafter acquire from either StorageTek or another party. You acknowledge that copies of both Internal Code and Maintenance Code may be installed on the Equipment before shipment or included with the Equipment and other material shipped to you, all for the convenience of StorageTek’s service personnel or service providers licensed by StorageTek, and that during the warranty period, if any, associated with the Equipment, and during periods in which the Equipment is covered under a maintenance contract with StorageTek or service providers licensed by StorageTek, both Internal Code and Maintenance Code may reside and be executed in or used in connection with such Equipment, and you agree that no rights to Maintenance Code are conferred upon you by such facts. StorageTek or the licensed service provider may keep Maintenance Code and service tools and manuals on your premises but they are to be used only by StorageTek’s customer service personnel or those of service providers licensed by StorageTek. You further agree that upon (i) any termination of such warranty period or maintenance contract period; or (ii) transfer of possession of the Equipment to another party, StorageTek and its authorized service providers shall have the right with respect to the affected Equipment to remove all service tools and manuals and to remove or disable all Maintenance Code and/or replace Microcode which includes both Internal Code and Maintenance Code with Microcode that consists only of Internal Code. Sixth Edition 95741 1 Introduction This chapter provides an overview of the 9840 Tape Drive. It contains: • • • • • • • • “Overview” “Desktop Unit” on page 1-3 “Rack-mountable Drive Tray” on page 1-3 “CSL Desktop Unit” on page 1-4 “Rack-mountable CSL” on page 1-5 “9840 Tape Drive in 9738 Library” on page 1-6 “Operator Panels” on page 1-7 “Cartridges” on page 1-16 ■ Overview The 9840 Tape Drive is a small, modular, high performance tape drive. It is 82.6 mm (3.25 in.) high, 146 mm (5.75 in.) wide, and 381 mm (15 in.) deep. Actual installed configuration requires additional space. Figure 1-1. 9840 Tape Drive C53970 In the client-server environment, it is available in the following configurations: • • • • • 95741 Desktop (manual load) Rack-mountable (single or dual manual load) Desktop Cartridge Scratch Loader (CSL) Rack-mountable CSL Automated library configuration Sixth Edition 1-1 Overview Host Interfaces The 9840 Tape Drive interfaces with Fibre Channel and SCSI hosts. The drive ships with a factory installed interface card that is not to be changed in the field or at customer sites. • The Fibre-Channel (FC) configuration of the 9840 Tape Drive has dual fiberoptic ports to allow for point-to-point, arbitrated-loop (including redundantloop), and fabric topology. The FC interface for the 9840 Tape Drive uses Fibre Channel protocol for SCSI (FCP-2). • The SCSI interface card (ASIA—Application Specific Interface Adapter) has only one port. The card can be programmed to different interface specifications in the field from the drive operator panel. Configurations The drive is usually a component in a subsystem assembly that consists of the drive, a power supply, and enclosures or trays, depending on the installation environment. Refer to Table 1-1 for specific 9840 Tape Drive configurations and interfaces. Table 1-1. Configurations and Interfaces Configuration Example Fibre Channel SCSI 9840 Tape Drive Desktop Figure 1-2 on page 1-3 ✓ ✓ 9840 Tape Drive Rackmountable Tray* Figure 1-3 on page 1-3 ✓ ✓ 9840 Tape Drive Desktop CSL Figure 1-5 on page 1-4 ✓ ✓ 9840 Tape Drive Rackmountable CSLs* Figure 1-6 on page 1-5 ✓ ✓ 9738 Library Figure 1-8 on page 1-6 ✓ ✓ *Rack-mountable Drive and CSL trays may be intermixed within a single rack cabinet. Depending on the installation, the drive and power supply may be separated or combined in an assembly. The FRUs (drive and power supply) may be attached to a tray or installed within an enclosure. 1-2 Sixth Edition 95741 Desktop Unit ■ Desktop Unit The 9840 Tape Drive desktop unit (Figure 1-2) is a manual-load single drive, with power supply, housed in a desktop cabinet. Figure 1-2. 9840 Tape Drive Desktop Unit C53303 ■ Rack-mountable Drive Tray The 9840 Tape Drive is also available in rack-mountable trays. Each tray (Figure 1-3) can house a single manual-load drive or two manual-load drives, plus a power supply for each drive. Any combination of trays can be used to fill the rack cabinet slots. A different interface could be used for each tray. Figure 1-3. 9840 Tape Drive Rack-mountable Tray C53969 95741 Sixth Edition 1-3 CSL Desktop Unit The StorageTek RACK001 cabinet (Figure 1-4) holds up to six trays. Any combination of trays can be used to fill the rack cabinet slots. Figure 1-4. StorageTek RACK001 Cabinet with Drive Trays C53305 ■ CSL Desktop Unit The CSL desktop unit (Figure 1-5) consists of a 9840 Tape Drive, a power supply, and a scratch loader mechanism. The CSL mechanism is an electromechanical device that can load and unload up to seven cartridge tapes. It also has a feed channel to mount a priority cartridge into the tape drive. The desktop CSL is stackable up to a height of two units. Protective feet are installed on the bottom of the unit to allow for stability. Figure 1-5. Desktop CSL Unit C53971 1-4 Sixth Edition 95741 Rack-mountable CSL ■ Rack-mountable CSL The CSL is also available in a 19 inch tray (Figure 1-6) that can be mounted into a rack cabinet. Figure 1-6. CSL Rack-mountable Tray C53656 Up to six CSL trays may be installed within the StorageTek RACK001 (Figure 1-7), or intermixed with drive trays. Figure 1-7. StorageTek RACK001 with CSL Trays C53659 95741 Sixth Edition 1-5 9840 Tape Drive in 9738 Library ■ 9840 Tape Drive in 9738 Library Figure 1-8 shows the 9840 Tape Drive used in a 9738 Library. It is mounted to a tray for easy installation into the library. The 9840 Tape Drive when installed in the 9738 Library uses a Fibre Channel or SCSI interface. Figure 1-8. 9840 Tape Drive Assembly for the 9738 Library C53304 Figure 1-9 shows the front of the 9738 Library and its features. Figure 1-9. 9738 Library 5 1 4 3 2 C53505 1. 2. 3. 4. 5. 1-6 Viewing Window Cartridge Access Port (CAP) Key Lock Front Door Operator Panel Sixth Edition 95741 Operator Panels ■ Operator Panels This section describes the operator panel switches, indicators, and the operator panel display for the 9840 Tape Drive. There are two operator panels (Figure 1-10) for the 9840 Tape Drive. They are: • • “Standard Operator Panel” on page 1-8 “CSL Operator Panel” on page 1-13 Either operator panel enables you to view the configuration of the 9840 Tape Drive, and notifies you when further support is required. Note: The 9840 Tape Drive and use small push-button switches. The term switch or switches is used to identify them throughout this manual. Figure 1-10. 9840 Tape Drive Operator Panels 1 2 service C53673 1. Standard Operator Panel 2. CSL Operator Panel 95741 Sixth Edition 1-7 Operator Panels Standard Operator Panel The standard operator panel (Figure 1-11) has a 10-digit display, four pushbutton switches (switches), and four indicators. Refer to Table 1-2 on page 1-9 for explanation of the standard operator panel switches and Table 1-3 on page 1-11 for the use of the indicators. Figure 1-11. Standard Operator Panel Switches 1 2 3 4 C53675 1. 2. 3. 4. 1-8 Unload Menu Select IPL Sixth Edition 95741 Operator Panels Standard Operator Panel Switches Table 1-2 provides control descriptions of the 9840 Tape Drive operator panel switches. Table 1-2. Operator Panel Switches Control Name Control Description Unload This switch is used to rewind and unload the tape cartridge, ending with the tape cartridge ejected and retrievable. If Unload is pressed during a write operation, the drive attempts to write the remaining data before it unloads. A display of UnWr xxxx (meaning Unwritten Data, where xxxx is a fault symptom code) means that the attempt failed and some data remains unwritten to tape. Pressing Unload switch again will cause loss of this data. For the host to save the unwritten data, the operator must issue the following command sequence before pressing Unload again: • • Menu In the SCSI environment: Recover Buffer Data In the Fibre Channel environment: Recover Buffer Data This switch is used to enter and exit the menu system and during navigation of submenus. The menu system allows you to reconfigure the drive or do special operations. When in normal operation mode, pressing this switch will take you to the Online/Offline top menu. To make changes in drive configurations or do special operations, the drive must be offline, but if you only want to view drive configurations, it may remain online. Use the Select switch to change modes. When in a main menu, with the drive offline, pressing Menu will step you through the other main menus, bypassing the submenus (to enter submenus, see Select Switch). When in a submenu, pressing Menu will step you through the other submenus or through different sections in a submenu. The most important main menu selections are: • • • • Offline/online state Drive configuration choices Special drive operations Main exit Detailed instructions are included in this manual where needed. 95741 Sixth Edition 1-9 Operator Panels Table 1-2. Operator Panel Switches (Continued) Control Name Control Description Select When in a main configuration menu, pressing this switch will select one of the direct configuration/action choices in the main menu itself, or select the underlying submenus, depending on the structure of the main menu. When in a Offline configuration submenu, pressing this switch will select one of the direct configuration/action choices in the submenu. When in Online, view only, configuration submenus, pressing Select is same as pressing Menu. Detailed instructions are included in this manual where needed. IPL Pressing this indented switch causes the Initial Program Load (IPL) to execute. This is identical to the IPL that takes place automatically after power on sequencing is complete. Press IPL when necessary to reset the drive. IPL Pend (IPL Pending) is displayed for one second when this switch is pressed. During IPL, the following are normally displayed in sequence: • • • • • LOAD XXXX (XXXX = SCSI or FBCN) LOAD CC (load common controller code) LOAD SERVO (load servo code) Start Init (start initialization) (A corporate ID, indicating drive IPLed and is operational) During IPL, the following errors can be displayed: • • Memory Err Boot Fail Note: See Table 7-2 on page 7-3 for instructions on how to handle error conditions or for an explanation of any additional display. Following a successful IPL, display may alternate between an asterisk (*) and xxxx:Dmpyy where: xxxx = fault symptom code (FSC), and yy = number of uncollected dumps in the EEPROM. Flashing stops and messages are removed when any tape is inserted or any control is pressed. Optionally, insert dump-formatted tape to collect dump data to tape. 1-10 Sixth Edition 95741 Operator Panels Standard Operator Panel Indicators The operator panel indicators (Figure 1-12) can convey more information than described below. For additional information, see Chapter 7, “Error and Recovery.” Figure 1-12. Standard Operator Panel Indicators 1 2 3 4 C53674 1. 2. 3. 4. power activity clean service Table 1-3 provides a detailed explanation of the 9840 Tape Drive operator panel indicators. Table 1-3. Operator Panel Indicators Indicator Name Indication Explanation power (green) Off: Power is off. Flashing: Unit is powering up, performing IPL, or collecting dump. Flashing doesn’t stop: IPL failed. On (steady): Power applied and IPL complete. Off: Tape cartridge not loaded. Flashing: Tape cartridge loaded and tape is moving. On (steady): Tape cartridge loaded and tape is stopped. activity (green) 95741 Sixth Edition 1-11 Operator Panels Table 1-3. Operator Panel Indicators (Continued) Indicator Name Indication Explanation clean (amber) On (steady): Drive requires cleaning because of: 1. Distance, when a firmware defined length of tape has passed over the R/W heads. 2. Error, after a read/write perm and at least half the firmware defined length of tape has passed over the R/W heads. service (red) Off: No error was detected. Flashing: An error/s detected and dump data is being collected to the EEPROM. If within one minute the drive detects the same FSC, the message DumpAgain? is displayed: see “DumpAgain? Indication” on page 7-12 for instructions. On (steady): 1-12 A hardware error was detected and drive is not functional. A constant indicator cannot be ignored by the operator. If a manually initiated IPL doesn’t eliminate problem, the drive should be replaced. Sixth Edition 95741 Operator Panels CSL Operator Panel The CSL operator panel (Figure 1-13) allows a human interface to the subsystem. When the 9840 Tape Drive is installed in a CSL, the 9840 Tape Drive front operator panel switches and indicators are replicated on the left side of the CSL front panel. Note: See “Standard Operator Panel” on page 1-8 for tape drive specific switch usage and indicator information. The right side of the CSL front panel contains the switches and indicators specifically for the CSL operation. Note: See Chapter 5, “Cartridge Scratch Loader,” for CSL specific switch usage and indicator information. Figure 1-13. CSL Operator Panel 1 2 3 10 11 12 4 5 6 13 7 8 14 15 9 C53660 1. 2. 3. 4. 5. 6. 7. 8. power indicator activity indicator clean indicator service indicator IPL switch operator indicator system indicator automatic indicator 9. 10. 11. 12. 13. 14. 15. manual indicator Unload switch Menu switch Select switch Operator display Start switch Autoload Mode switch Note: The IPL switch (5) initiates IPL for the drive only. The Power switch on the back of the CSL initiates IPL for the CSL and the drive. 95741 Sixth Edition 1-13 Operator Panels Display The operator panel has an alphanumeric display that indicates: • • • • • Drive status Menu selections and configuration choices Error messages and fault symptom codes Host-generated messages Tape bar, if activated The display is formed by a horizontal array of 10 segments. Each segment is formed by an array of 35 dots—five wide and seven high. When the tape bar is not activated, the lighted segments and dots form text messages. The text messages may display steadily, flashing, or alternating with other messages. Tape Bar The tape bar uses the operator panel display to show the amount of tape that has been written and read (Figure 1-14 on page 1-15). The tape bar is a configuration option that must be activated by authorized service personnel. Once activated, it appears on the operator panel display when the drive is reading or writing. When the tape bar is activated, the segments and dots simultaneously show the percentage of the total tape length that has been written and read. Each dot represents 2% of the tape length; each segment represents 10%. Note: The tape bar gets its information from the media information region (MIR) on the tape. The MIR is written to the tape when the tape is unloaded. If the MIR is bad, the tape bar does not display. To rewrite the MIR, see (TBD). Write Bar As data is written to tape, the lighted dots forming the write bar appear at the left side of the display and advance to the right. The write bar uses the full height of the display. As the dots fill the display, note that only every other dot is lighted. The point where the write bar ends is the percentage of tape written. Read Bar As data is read from the tape, the read bar appears in the center of the write bar as a single row of unlighted dots. This row is bordered above and below by single rows of lighted dots. The read bar also begins at the left side of the display and advances to the right. The point where the read bar ends is the percentage of tape that has been read. 1-14 Sixth Edition 95741 Operator Panels Figure 1-14. Tape Write/Read Bar Chart READ BAR (24%) 10% 10% 95741 20% 30% 20% WRITE BAR (50%) 40% 50% 30% UNWRITTEN AREA 60% 40% Sixth Edition 70% 80% 50% 90% 100% C53272 1-15 Cartridges ■ Cartridges Currently, there are two types of 9840 tape cartridges (Figure 1-15 on page 1-17). Customers may purchase the standard and the VolSafe cartridge. • The standard cartridge uses white labels and can be write protected. If not write protected, data can be written over. Refer to Table 1-4. • The VolSafe cartridge uses yellow labels and cannot be written over. Data can only be appended to the information on the cartridge. Refer to Table 1-4. The cartridges have one supply and one take-up reel. The design allows for mid-point loading and provides an average access-to-data time of 11 seconds. The dual-hub architecture yields a load/initialize time of 4 seconds. The 9840 Tape Drive cartridges have the same dimensions as the 18- and 36track tape drive cartridges. This allows mixing of cartridges within existing libraries. Note: See Cartridge Specifications in Appendix A, “Specifications,” for more specific information. Do not use a VolSafe tape to make a dump, code, data tape, or to build an MIR. A “Write Prot” message displays if a VolSafe tape is used. Table 1-4 shows the similarities of the standard and VolSafe cartridges. Table 1-4. Standard and VolSafe Cartridges 1-16 Feature Standard VolSafe 1. Manufacturer Label Area White Yellow 2. Customer Label Area White White 3. Access Door Same Same 4. Write Protect Switch White Yellow 5. Finger Grips Same Same 6. Volser Label Area Same Same 7. Media ID White (human or barcode identifiable) Yellow 8. Media ID (machine identifiable) Flush dimples (all four) First dimple recessed 9. Manufacturer Part ID White White Sixth Edition 95741 Cartridges 9840 Tape Cartridge Figure 1-15 provides specific features of the 9840 tape cartridge. Figure 1-15. 9840 Tape Cartridge 2 1 3 A 4 7 5 6 B 4 C 3 8 9 C53217 Components of the 9840 Tape Cartridge 1. Manufacturer label (Std - White, VolSafe - Yellow) A. Rear view B. Front view C. Bottom view 95741 2. 3. 4. 5. 6. 7. Customer label Access door Write-protect switch (Std - White, VolSafe - Yellow) Finger grips VOLSER label Media ID (Std - White, VolSafe - Yellow) (human or barcode readable) 8. Media ID (machine readable) (First dimple recessed on VolSafe) 9. Manufacturer Part ID Sixth Edition 1-17 Cartridges This page intentionally left blank. 1-18 Sixth Edition 95741 Safety and Handling 2 This chapter covers topics that are essential to all installation and service activity: • • • “Safety Precautions” “Electrostatic Discharge (ESD) Damage Prevention” on page 2-3 “Fiber Optic Safety” on page 2-5 Read the following pages and become familiar with these guidelines before beginning any service activity. ■ Safety Precautions CAUTION: Potential injury: On-the-job safety is very important; therefore, observe the following safety precautions while you are engaging in any maintenance activity. Failing to follow these precautions could result in serious injury. Remove all conductive jewelry, such as watches and rings, before you service powered-on equipment. 95741 • Avoid electrical shock. Be careful when you work near power connectors and supplies. • Power off the equipment that is being serviced before you remove a field replaceable unit (FRU) or other component. Remember that dangerous voltages could still be present in some areas even though power is off. • Ground all test equipment and power tools. • Lift objects properly; read the information in “Lifting Techniques” (see below). • Do not remove, cut, or relocate any floor tiles indiscriminately. Before you manipulate floor tiles, be sure that you understand the customer's environment and receive the customer's approval. Remember, each situation is different. • Enforce good housekeeping practices in the equipment area to help prevent accidents or fire. Sixth Edition 2-1 Safety Precautions Note: Important things to investigate and to be aware of include the use of Halon® gas, under-the-floor smoke detectors, and cables to other equipment nearby. Lifting Techniques Lifting, regardless of how much or how little, can create serious back stress. If you follow these guidelines, you can reduce the risk of back injury: • Do not twist your body to pick something up or put it down. Twisting puts extreme pressure on your back, especially when you lift or carry objects. Instead of twisting, make the task two separate moves; first, lift, and then use your feet to turn your body. • Plan the lift: first examine the object and then determine how it will be lifted and where it will be placed. • Choose the appropriate lifting technique. Examine the weight, size, location, frequency, and direction of the lift. Plan to avoid awkward postures, and determine if material-handling aids are needed. • Place your feet shoulder-width apart, and place one foot a little behind the other. Keep your back straight because even light loads can significantly increase pressure on the spine when you lean forward. • Whenever you can, grip the load with your whole hand, and use two hands. • Carry objects at elbow height and close to your body. The farther away you hold an object, the more force it puts on your lower back. • Lift with your legs instead of your back. Leg muscles are some of the strongest in your body. When you squat and lift with your legs, you can lift more weight safely. • Alternate lifting tasks with tasks that are less stressful to the same muscles. This technique ensures that your muscles have some recovery time. Shoulder, Elbow, Wrist, and Hand Safety Follow these guidelines to minimize the possibility of injury to your shoulders, elbows, wrists, and hands. 2-2 • Work within your safety zone–the area between shoulder level and knuckle level of your lowered hands. You face less chance of injury when you work or lift in this area. • Keep your elbows bent to keep loads close to your body and to decrease the amount of force necessary to do the job. If you use this posture, you will put less weight and pressure on your shoulder. Sixth Edition 95741 Electrostatic Discharge (ESD) Damage • Be sure to keep your wrists straight. Avoid bending, extending, or twisting your wrists for long periods of time. • Do not use a pinch grip to lift large or heavy loads because the way you lift also can affect the tendons in your hand. When you grasp an object between your thumb and fingers, you put a lot of tension on hand and wrist tendons. Use both hands–use one for a while, and then use the other–to give them rest. ■ Electrostatic Discharge (ESD) Damage Prevention Anyone who handles ESD-sensitive components must be aware of the damage that ESD can cause to electronic components and must take the proper precautions to prevent it. Also, anyone who performs maintenance on StorageTek equipment must complete an ESD-basics course. CAUTION: Potential damage to equipment: Handle ESD-sensitive components only under ESD-protected conditions. To meet this requirement, always use a grounding kit and always follow these ESD precautions and procedures when you are servicing equipment or handling ESD-sensitive components. ESD Precautions Always take the following general precautions when you work with ESDsensitive components: 95741 • Wear ESD protection whenever you install, remove, maintain, or repair equipment. • Keep ESD-sensitive printed-circuit components in their ESD-protective packages until you have taken all ESD-preventive steps and you are ready to install the component. • Do not allow anyone to touch or handle an unprotected ESD-sensitive component unless that person has taken all ESD precautions. • Reinstall all equipment covers and close all equipment doors after you have completed the work. • If the grounding-kit work surface has been exposed to temperatures above 66ºC (150ºF) or below 4.5ºC (40ºF), acclimate the work surface to room temperature before you unroll it. • Immediately place any component that you have removed into an ESDprotective package. • Keep the grounding-kit work surface clean. Sixth Edition 2-3 Electrostatic Discharge (ESD) Damage • To clean the work surface, use a mild detergent and water, and make sure that the surface is completely dry before you use it. • Periodically check the electrical resistance of the ground cord and the wriststrap coil cord. Note: The ground cord should measure less than 1.2 MΩ, and the coil cord should measure between 0.8 and 1.2 MΩ. Repair or replace the cords if they no longer meet these requirements. ESD-Protection Procedure Remember that each customer environment is different. Address all the customer’s concerns before you work on any equipment. Prepare the Work Area 1. Before you service the equipment, unfold the grounding-kit work surface completely and place it on a convenient surface. 2. Attach one end of the ground cord to the work surface; secure the snap fastener. Note: You will attach the free end in a later step. 3. Slip on an ESD wrist strap. Make sure that the strap is comfortable and makes contact with the entire circumference of your wrist. 4. Snap one end of the coil cord to the wrist band. Access the Equipment 5. Carefully open the doors to the equipment or remove the covers from the equipment. Do not touch any internal components. CAUTION: Be sure that you are properly grounded before you touch any internal components. 6. Attach the free end of the coil cord to the most appropriate place: a. If you are working on components from a small piece of equipment, attach the free end of the coil cord to the grounding-kit work surface. In addition, be sure that you touch an unpainted metal surface on the equipment before you touch an internal component. b. If you are working on components from a large piece of equipment, attach the free end of the coil cord to a grounding jack or to an unpainted metal surface inside the equipment. 2-4 Sixth Edition 95741 Fiber Optic Safety Replace Components 7. Remove the defective component and place it on the work surface. 8. Remove the replacement component from its ESD-protective package, and install the component in the equipment. 9. Place the defective component in the ESD-protective package. Clean Up 10. Disconnect the ground cords from the equipment. 11. Reinstall all equipment covers and close all equipment doors. 12. Disconnect the coil cord from your wrist, and, if necessary, disconnect the ground cord from the work surface. 13. Properly store the work surface and the other Field Service Grounding Kit items. ■ Fiber Optic Safety StorageTek products use both light emitting diodes (LEDs) and laser multi-mode transmitter-receiver (transceiver) modules. LED transceivers use low power and are not as dangerous as laser transceivers. WARNING: Eye hazard. Never look directly into a fiber-optic cable, a fiber-optic connector, or a laser transmitter-receiver module. Hazardous conditions might exist from laser power levels that are capable of causing injury to the eye. Be especially careful when using optical instruments with this equipment. Such instruments might increase the likelihood of eye injury. The laser transceivers in fiber-optic equipment can pose dangers to personal safety. Ensure that anyone who works with this StorageTek equipment understands these dangers and follows safety procedures. Ensure that the optical ports of every laser transceiver module are terminated with an optical connector, a dust plug, or a cover. Each fiber-optic interface in this StorageTek Fibre Channel equipment contains a laser transceiver that is a Class 1 Laser Product. Each laser transceiver has an output of less than 70 µW and a wavelength of 850 nm. StorageTek’s Class 1 Laser Products comply with EN60825-1(+A-11) and with sections 21 CFR 1040.10 and 1040.11 of the Food and Drug Administration (FDA) regulations. 95741 Sixth Edition 2-5 Laser Product Label The following translations are provided for Finland and Sweden who wish to identify laser safety and classification: CLASS 1 LASER LUOKAN 1 LASERLAITE KLASSE 1 LASER APPARAT ■ Laser Product Label In accordance with safety regulations, a label on each StorageTek Fibre Channel product identifies the laser class of the product and the place and date of the manufacturer. The label appears on top of a Fibre Channel tape drive and near the Fibre Channel connectors on a Fibre Channel tape library. A copy of the label is shown here: CLASS 1 LASER PRODUCT LASER KLASSE 1 APPAREIL A LASER DE CLASSE 1 COMPLIES WITH 21 CFR 1040.10 AND 1040.11 ■ Fiber-Optic Cable Handling Observe these precautions when you handle fiber-optic cables: • Do not coil the cable to less than 96 mm (3.75 in.) in diameter. • Do not bend the cable to less than 12 mm (0.5 in.) in radius. StorageTek recommends that a cable’s bend radius be no less than 20 times the diameter of the cable. • Do not pull on the cables; carefully place them into position. • Do not grasp the cables with pliers, grippers, or side cutters; do not attach pulling devices to the cables or connectors. • Keep cables away from sharp edges or sharp protrusions that could cut or wear through the cable; make sure that cutouts in the equipment have protective edging. • Protect the cable from extreme temperature conditions. WARNING: Eye hazard. Never look directly into a fiber-optic cable, a fiber-optic connector, or a laser transceiver module. Hazardous conditions might exist from laser power levels that are capable of causing injury to the eye. Be especially careful when using optical instruments with this equipment. Such instruments might increase the likelihood of eye injury. • 2-6 Install the connector’s protective cover whenever the connector is not connected. Sixth Edition 95741 Fiber-Optic Cable Installation ■ Fiber-Optic Cable Installation Follow these guidelines when you install fiber-optic cables: 1. Cable routing: • Raised floor: You may install fiber-optic cables under a raised floor. Route them away from any obstruction, such as existing cables or other equipment. • Cable tray or raceway: Place the cables in position; do not pull them through the cable tray. Route the cables away from sharp corners, ceiling hangers, pipes, and construction activity. • Vertical rise length: Leave the cables on the shipping spool, and lower them from above; do not pull the cables up from below. Use proper cable ties to secure the cable. • General: Do not install fiber-optic cables on top of smoke detectors. 2. Cable management: • Leave at least 4.6 m (15 ft) of cable at each end for future growth. • Use strain reliefs to prevent the weight of the cable from damaging the connector. • Review all information in this manual and in any related manuals about safely handling fiber-optic cables. WARNING: Eye hazard. Never look directly into a fiber-optic cable, a fiber-optic connector, or a laser transceiver module. Hazardous conditions might exist from laser power levels that are capable of causing injury to the eye. Be especially careful when using optical instruments with this equipment. Such instruments might increase the likelihood of eye injury. 3. Connector protection: 95741 • Insert connectors carefully to prevent damage to the connector or fiber. • Leave the connector’s protective cover in place until you are ready to make connections. • Replace the connector’s protective cover when the connector is disconnected. • Clean the connector before making a connection. Make sure that there are no obstructions and that keyways are aligned. Sixth Edition 2-7 Fiber-Optic Cable Installation This page intentionally left blank. 2-8 Sixth Edition 95741 3 Installation The 9840 Tape Drive can be installed as a desktop, rack-mountable drive, desktop Cartridge Scratch Loader (CSL), rack-mountable CSL, or within a 9738 library. A desktop unit or desktop CSL contains a drive with either a Fibre Channel (FC) or Small Computer System Interface (SCSI) interface. The StorageTek RACK001 can hold up to six CSL trays, drive trays, or any combination. • The rack-mountable drive tray is available with FC or SCSI interface connections. A single tray contains one or two drives (both drives must have the same type of interface). • The CSL tray is available with a FC or SCSI interface. The 9738 Library may contain up to three drives with a FC or SCSI interface. This chapter contains installation instructions for each configuration. It also provides cabling instructions to the host system(s). Note: When installing the 9840 Tape Drive in a 9738 library, always use this chapter together with the 9738 Library Product Manual. 95741 Sixth Edition 3-1 Verify all Equipment has Arrived ■ Verify all Equipment has Arrived Check the equipment against the shipping invoice to make sure that all the ordered equipment has arrived. You can only check some items, such as cables, after the equipment is unpacked. ■ Unpacking the Shipment Follow these steps to unload the equipment (drives, CSL or drive trays, or a rack): WARNING: Personal injury or equipment damage. Be aware of floor openings, cables, and other obstructions that might injure you or damage the equipment while you are moving and positioning the equipment. 1. Move the equipment as close as possible to the installation area. The rack has casters and can be rolled into the final position. 2. Open the shipping carton and remove the contents. Note: Make arrangements with the customer to dispose of the shipping cartons and packaging material. 3. Position the unpacked equipment near the final location according to the customer’s floor plan, but leave enough space to enable you to connect and route the cables. Note: Service clearances for the rack configuration are shown in Figure 3-1 on page 3-3. ■ Inspecting the Equipment 1. Remove all accompanying documentation (such as the 9840 Tape Drive Product Manual) and component packages, then place them aside. 2. Make sure the serial numbers correspond with the shipping invoice. 3. Make sure the required cables are available: • Table 3-1 on page 3-4 lists the FC cables that connect the 9840 Tape Drive to Fibre Channel hubs or host bus adapters (HBAs). Figure 3-2 on page 3-4 shows the connector. • Table 3-2 on page 3-5 lists the SCSI cables that connect the 9840 Tape Drive to HBAs. Figure 3-3 on page 3-5 shows the cable connectors. 4. Report any missing or incorrect contents to the Louisville plant. 3-2 Sixth Edition 95741 Inspecting the Equipment Figure 3-1. RACK001 Floorspace (Top View) 1 2 606 (23.9) 153 (6.02) 60.5 (2.38) 300 (11.8) 100 (3.94) 798 (31.4) 1.025 m (40.4) 4 3 762 (30) C53684 1. 2. 3. 4. Rear door clearance Cable cutout in floor of rack Service clearance Stabilizer 95741 Sixth Edition 3-3 Inspecting the Equipment Table 3-1. Fibre Channel Cable (SC to SC Connectors) Part Numbers Length Part Number Meters Feet Plenum1 Riser2 2 6.6 10800122 10800132 5 16.4 10800123 10800133 10 32.8 10800124 10800134 20 65.6 10800125 10800135 30 98.4 10800126 10800136 50 164 10800127 10800137 100 328.1 10800128 10800138 250 820.2 10800129 10800139 500 1640.4 10800130 10800140 Notes: 1. Plenum cables are designed for installation in air ducts. Plenum materials are manufactured to meet UL standards for flammability (produce little smoke). 2. Riser cables can be used in computer rooms. Riser cable materials are not classified according to flammability or toxic gas emissions. Figure 3-2. Fibre Channel Cable Connector C53685 Note: The cable connector is keyed so the cable can only be inserted one way. The cable acts somewhat like a null modem cable in that the transmit from one end of the cable connects to the receive at the other end of the cable. The cable connectors are typically labeled A and B. In addition, one strand of the cable is labeled (with the vendor name and other information) while the other strand is unlabeled. 3-4 Sixth Edition 95741 Hubs Table 3-2. SCSI Cable Part Numbers Standard Rated Cable (CL2) Plenum Rated Cable (CL2P) Length (meters) Length (feet) 10083309 1008313 3 10 10083310 1008314 4 20 10083311 1008315 15 49 10083312 1008316 20 65 A 9840 Tape Drive can be connected to an AS/400 through a 6501, 6534, or 2729 IOP using a 68-pin SCSI cable (listed in the preceding table). Note: The 6501 IOP also requires an interposer (order from IBM P/N 05H3834). Figure 3-3. SCSI Cable Connectors C53686 ■ Hubs Because of the fast growth and the increased demand for FC attachments, hubs can provide cascading (multiple) loops within a FC network. StorageTek tape drives are designed to use hubs to provide for an arbitrated loop which provides the following capabilities: 95741 • Centralizes the attachment of the tape drives within the arbitrated loop • Establishes connections with fiber-optic cables • Provides translation of physical media (such as copper to optical fiber) • Provides an external power supply for the port bypass • Provides port bypass functionality for port failures • Allows cascading to increase tape drive and initiator attachment Sixth Edition 3-5 Begin the Hardware Installation • Supports the ability to power-on and -off, install, or deinstall tape drives • Provides a central point of port management and monitoring of the tape drives • Extends the distances between tape drives and initiators Considerations Jitter is a consideration when selecting, installing, and configuring hubs within a Fibre Channel network. Jitter is the deviation of timing of an exchange. The accumulation of jitter occurs and continues to grow within a chain of repeaters. As a signal is input to a repeater, jitter is not removed from the clock and is transferred to the data at the output. At some level within the network, jitter could exceed the allowable limit causing excessive errors. Assuring that there are NL_Ports within the loop to reclock the signal, jitter will be minimized. Loop Port State Machines (LPSM) are required to control the operation of the loop and ensure Loop Initialization Protocol (LIP) is executed whenever a reset or power-on occurs. Cascading Fibre Channel Hubs Cascading of hubs allows an increase of tape drive and initiator attachments within the arbitrated loop. There is no limit to the number of cascading hubs within a network as long as basic guidelines are followed (refer to the hub manufacturer’s requirements). Figure 3-4 on page 3-7 shows a network incorporating cascading hubs. Notice that port 1 and port 4 are used for connecting hubs together. ■ Begin the Hardware Installation Process Use the list below to determine where to begin: • • • 3-6 “9738 Library Attachment” on page 3-8 “Desktop Units” on page 3-19 “Rack” on page 3-26 Sixth Edition 95741 Begin the Hardware Installation Figure 3-4. Cascading Hubs 2 1 1 6 2 5 3 4 1 2 3 1 1 6 2 5 3 4 1 2 1 1 6 2 5 3 4 1 3 C53687 1. 9840 Tape Drive 2. Hub 3. Server 95741 Sixth Edition 3-7 9738 Library Attachment ■ 9738 Library Attachment Figure 3-5 shows the rear of the 9738 Library (some sheet metal has been removed for clarity). Follow the procedures in this section to: • Insert the 9840 Tape Drive/tray assembly and power supply into the 9738 library • Cable the drive to the library and the host system Figure 3-5. 9738 Library Attachment 1 2 C53983 1. Drives 2. Power Supplies This section contains the following 9738 Library and 9840 Tape Drive procedures: • • • • • • 3-8 “Prepare and Install the Drive” on page 3-9 “Install Power Supplies” on page 3-11 “Connect Drive and Library Cables” on page 3-12 “Install Host Interface Cables” on page 3-13 “Apply Power to Library Drive” on page 3-18 “Install a Cleaning Cartridge” on page 3-18 Sixth Edition 95741 9738 Library Attachment Prepare and Install the Drive Use the instructions below to install the drive: Note: It is assumed that the drive has been unpackaged per the instructions in “Unpacking the Shipment” on page 3-2. 1. Inspect the target for damage (such as white scratched off the target). a. If the target is damaged, obtain a replacement target (PN 300048901). b. Remove the damaged target and snap the new one into the opening shown in the figure below. Note: The drive ships with the target installed in the bezel. 1. Library horizontal target 1 C53347 2. Remove the shipping insert from the drive bezel by squeezing both sides of the handle together and pulling it out from the drive (see figure). 1. Shipping insert 1 C53218 95741 Sixth Edition 3-9 9738 Library Attachment 3. Set the drive tray onto the bottom edge of the drive slot. Note: The first drive is placed in the bottom slot position. See figure. 4. Push the tray fully into the drive slot. 1. Drive 0 2. Drive 1 3. Drive 2 3 2 1 C53248 CAUTION: If the tray is not fully tightened, the library may not be able to calibrate the drive(s). 5. Turn the tray latch to the right (clockwise) until tight (see figure). Note: You should test the drive tray for play by grasping it and pulling back. If you feel any looseness, retighten the tray latch. 6. Repeat Steps 1 through 5 for all remaining drives. 1. Tray latch 1 E53369 3-10 Sixth Edition 95741 9738 Library Attachment Install Power Supplies Install power supplies in the 9738 between the drive slots and the electronics module. Use the instructions below to attach a power supply to the 9738: Note: Ensure the power supply switch is off. 1. Open the rear cover of the library. 2. Slide the power supply into the library. a. Make sure to seat the metal tab into the slot at the rear of the chamber (see figure). b. Place the power supply for Drive 0 in the lower left (see figure). 1. Metal tab 2. Mounting screw 2 1 E53249 3. Tighten the mounting screw. 4. Repeat Steps 2 and 3 for all remaining drive power supplies. Note: Place the power supply for Drive 1 in the lower right, and the power supply for Drive 2 in the upper left. 95741 Sixth Edition 3-11 9738 Library Attachment Connect Drive and Library Cables Follow these instructions to connect the drive to the power supply and library: 1. Locate the plastic bag containing the power cord. 2. Make sure the power switch on the power supply is in the OFF position. 3. Connect P2 of the drive power cable to the top jack (J2) on the power supply (see figure), and the P53 connector to the top jack on the drive. 4. Connect the female end of the power cord to the power supply receptacle (J1), and the male end of the cord to a power outlet in the library (see figure). 1. Power cord 2. Power supply cable 3. Power switch 1 2 3 E53250 5. Repeat Steps 1 through 4 for remaining drive positions. Note: Use the figure below as a guide for routing the drive power cable from a power supply to the proper drive. • • • The lower-left power supply connects to Drive 0. The lower-right power supply connects to Drive 1. The upper-left power supply connects to Drive 2. 1. Drive 0 2. Drive 1 3. Drive 2 3 2 1 C53248 3-12 Sixth Edition 95741 9738 Library Attachment 6. Connect the plug of the TTI cable to the drive (see figure). a. P983 goes to drive 0. b. P982 goes to Drive 1. c. P981 goes to Drive 2. 7. Repeat Step 6 for remaining drives. 1. TTI cable 1 E53251 Install Host Interface Cables The 9840 supports FC and SCSI interfaces. Refer to: • “9738 Fibre Channel Cable(s)” • “9738 Library SCSI Cable(s)” on page 3-16 9738 Fibre Channel Cable(s) Use the instructions below to attach Fibre Channel drives to the 9738 Library: CAUTION: Cable damage. Fiber-optic cables are easily damaged. Follow the guidelines in “Fiber Optic Safety” on page 2-5 to prevent damage to the cables. 1. Mark each FC cable with the drive position number, device address, and port. 2. Route the cable(s) from the host, hub or switch to the 9738 library. Note: Do not connect either end of the cables at this time. 3. Remove the rubber port plug from the selected drive port. 4. Remove the cable connector covers and clean the cable ends with wipes. 95741 Sixth Edition 3-13 9738 Library Attachment CAUTION: Equipment damage. Do not force the fiber-optic plug into the connector. 5. Connect the FC cable to the desired port on the rear of the tape drive (see the figure below). a. Port A is on the left side. b. The connector is keyed so the cable can only be inserted one way. 6. Repeat Steps 3 through 5 if you will be using both ports of the drive. 1. Fibre Channel Cable 1 C53815 7. Locate the metal port enclosure. 8. Route the FC cable(s) through the appropriate hole of the enclosure. 9. Fasten the metal enclosure to the drive with two screws. Note: To maintain the agency verification status of the product, you must attach the FC port enclosure when using FC drives. 1. Mounting screw location (2X) 1 C53816 3-14 Sixth Edition 95741 9738 Library Attachment 10. Locate the grommets. 11. Slip a grommet over each installed FC cable. 12. Seat the grommet into the hole of the metal enclosure. 1. Grommets (2X) 1 C53817 13. Route the cable(s) to the hub or switch. 14. Remove the cable connector covers and clean the cable ends with wipes. 15. Connect the cable to an open port on the switch or hub. 16. Repeat Step 3 through Step 15, as applicable, for all other drives in the 9738 library. 17. Proceed to “Apply Power to Library Drive” on page 3-18 if you are only installing FC drives. 1 1. Fibre Channel cable 2. Fibre Channel GBIC 2 C53530 95741 Sixth Edition 3-15 9738 Library Attachment 9738 Library SCSI Cable(s) The 9840 Tape Drive connects to a SCSI bus and supports only the differential alternative. Note: Term power is not supplied by the 9840 Tape Drive, it must be supplied by the host bus adapter card. All host systems should have either the SCSI ports labeled or the international symbols displayed (Figure 3-6 on page 3-16) to indicate the electrical configuration for that port. Figure 3-6. SCSI International Symbols SINGLE-ENDED DIFFERENTIAL C53371 CAUTION: Maximum cable length. The maximum cable length for the differential alternative is 25 m (82 ft). Make sure that the total cable length (including all daisy-chain cables) from the host to the last device does not exceed the maximum length. Use the following instructions to attach the SCSI drives to the 9738 Library: 1. Mark each SCSI cable with drive position number and the device address (SCSI ID), information is used in Chapter 6, “Menu System.” 3-16 Sixth Edition 95741 9738 Library Attachment CAUTION: Connector damage. Be careful not to bend or damage the pins or connectors when connecting the cable to the drive. 2. Connect the host SCSI cable to the lower 68-pin jack on the drive (see figure). Note: You might want to connect the host SCSI cable to the 9738 library and daisy-chain from the library to the 9840. If this describes your configuration, refer to the 9738 Product Manual for cabling instructions. 1. SCSI interface cable 1 E53252 3. If you are not going to daisy-chain drives, skip to Step 5. Note: If you are daisy-chaining drives, locate a daisy-chain cable (PN 10083599) in the hardware kit. 4. Connect one end of the cable to the top 68-pin jack on the drive tray, and connect the other end of the cable to the bottom jack of the higher drive tray (see figure). Note: If you are daisy chaining all three drives within the library, use another daisychain cable and connect the upper 68-pin jack on the middle drive to the lower 68-pin jack on the upper drive. 1. 2. 3. 4. 4 Host interface connection SCSI daisy-chain cable (Drive 0 to 1) SCSI daisy-chain cable (Drive 1to 2) SCSI terminator 3 2 1 C53370 95741 Sixth Edition 3-17 9738 Library Attachment 5. Install the terminator (part number 10148003) either at the top jack at the rear of the drive tray or to the device at the end of the SCSI bus. 6. Repeat steps 2 through 5, as they apply to the bus configuration, for any other drive. 7. Proceed to “Apply Power to Library Drive” on page 3-18. Apply Power to Library Drive 1. Turn on the power switch of each 9840 Tape Drive power supply. 2. Connect the library power cord to a power source and enable the power switch. 3. Verify that the drives power on. Install a Cleaning Cartridge Use the instructions below to apply the label to a cleaning cartridge: 1. Obtain the cleaning cartridge label. 2. Label a cleaning cartridge (identified by a “U” in the media ID area) by attaching a DG CLN label to the VOLSER label area (see figure). 1. VOLSER label area 2. Media ID area 2 1 C53373 3. The cleaning cartridge will be installed in Column 0 Row 7. Refer to the 9738 documentation to enable auto cleaning. 4. Proceed to “Configure the Drive” on page 3-53. 3-18 Sixth Edition 95741 Desktop Units ■ Desktop Units This section provides the installation procedure for the 9840 Tape Drive desktop configuration. A desktop configuration contains either a manual mount drive or a CSL. Fibre Channel or SCSI interfaces are available. This section contains the following desktop procedures: • “Desktop Drive Shipping Insert” • “CSL Shipping Insert” on page 3-20 • “Install Host Interface Cables” on page 3-21 • “Power-On Desktop/CSL” on page 3-25 Desktop Drive Shipping Insert Use the instructions below to remove the shipping insert from the drive: Note: See “CSL Shipping Insert” on page 3-20 to remove the CSL shipping insert. 1. Remove the shipping insert from the drive. a. Squeeze both sides of the handle together. b. Pull the shipping insert out from the drive. 1. Shipping insert 1 C53520 2. Store the shipping insert. Note: The shipping insert should be installed in the drive whenever the Desktop Unit is returned to StorageTek for any reason. 95741 Sixth Edition 3-19 Desktop Units CSL Shipping Insert Use the instructions below to remove the shipping insert from the CSL: Note: See “Desktop Drive Shipping Insert” on page 3-19 to remove the desktop drive shipping insert. 1. Locate the shipping insert within the feed channel. 2. Push the input bin bookend to right of the input bin and hold it in place. 3. Reach through the input bin and squeeze the shipping insert handle together. Note: Squeezing the handle unlocks the shipping insert from the drive. 4. Slide the shipping insert out through the feed channel to the cartridge stop mechanism. 5. Push down on the cartridge stop mechanism and remove the shipping insert. 1. 2. 3. 4. 5. 2 1 3 Feed channel Shipping insert Feed roller Input bin Cartridge stop mechanism 4 5 C53818 6. Store the shipping insert. Note: The shipping insert should be installed in the drive whenever the CSL is returned to StorageTek for any reason. 3-20 Sixth Edition 95741 Desktop Units Install Host Interface Cables The 9840 Tape Drive supports Fibre Channel and SCSI interfaces. This section contains: • • “Fibre Channel Cables (Desktop/CSL)” “SCSI Cables (Desktop/CSL)” on page 3-23 Fibre Channel Cables (Desktop/CSL) Use the instructions below to install the Fibre Channel cables: CAUTION: Cable damage. Fiber optic cables are easily damaged. Follow the guidelines in Chapter 2, “Safety and Handling” to prevent damage to the cables. 1. Mark each Fibre Channel cable with the device address and port. 2. Route the interface cable(s) from near the host, hub, or switch to the drive/CSL. Note: Do not attach either end of the cable(s) at this time. 3. Remove the rubber port plug from the selected drive/CSL port and clean the port. Note: If you are unfamiliar with the cleaning procedure, see “Clean Fibre Channel Components” on page 8-4. 4. Remove the interface cable connector covers and clean the cable ends with wipes. Note: If you are unfamiliar with the cleaning procedure, see “Clean Fibre Channel Components” on page 8-4. 95741 Sixth Edition 3-21 Desktop Units CAUTION: Equipment damage. Do not force the fibre optic plug into the port connector. 5. Connect the Fibre Channel cable to the desired port on the rear of the tape drive/CSL. Note: Port A is on the left side and Port B is on the right side of the drive/CSL. The connector is keyed so the cable can only be inserted one way. 6. Repeat Steps 3 through 5 if you will be using both ports of the drive. 1. 2. 3. 4. 1 3 CSL Desktop drive Port A (Fibre Channel cable) Port B (Fibre Channel cable) 4 2 3 4 C53819 7. Route the interface cable(s) to the hub or switch and connect to an open port. Note: If you are connecting directly to a host, do not connect the cable at this time. 1. Fibre Channel cable 2. Power cord 1 2 C53519 8. Proceed to “Power-On Desktop/CSL” on page 3-25. 3-22 Sixth Edition 95741 Desktop Units SCSI Cables (Desktop/CSL) The 9840 Tape Drive/CSL connects to a SCSI bus and supports only the differential alternative. Note: Term power is not supplied by the 9840 Tape Drive, it must be supplied by the host bus adapter card. All host systems should have either the SCSI ports labeled or the international symbols displayed (refer to Figure 3-7) to indicate the electrical configuration for that port. Use the instructions below to install the SCSI cables to the desktop drive or CSL.: Figure 3-7. SCSI International Symbols SINGLE-ENDED DIFFERENTIAL C53371 CAUTION: Maximum cable length. The maximum cable length for the differential alternative is 25 m (82 ft). Make sure that the total cable length (including all daisy-chain cables) from the host to the last device does not exceed the maximum length. 1. Mark each cable with the drive position number and device address. 2. Route the cable(s) from near the host to the vicinity of the desktop drive. Note: Do not attach either end of the cable(s) at this time. 95741 Sixth Edition 3-23 Desktop Units CAUTION: Connector damage. Be careful not to bend or damage the pins or connectors when connecting the cable to the drive. 3. Connect the host SCSI cable to the lower 68-pin jack at the rear of the drive/CSL. 4. Install the terminator (part number 10148003) on the device at the end of the SCSI bus. 1. 2. 3. 4. 1 3 Desktop drive CSL SCSI terminator SCSI cable 4 2 3 4 C53820 5. Proceed to “Power-On Desktop/CSL” on page 3-25. 3-24 Sixth Edition 95741 Desktop Units Power-On Desktop/CSL Use the instructions below to power-on the 9840 desktop drive or the CSL: Note: Ensure the female end of the power cord is plugged into the drive/CSL. 1. Attach the male end of the power cord to a power outlet. 2. Press the power switch on the 9840 Tape Drive/CSL. 1. 2. 3. 4. 1 Desktop drive CSL Power switch Power cord 3 4 2 4 3 C53821 Note: The desktop drive and CSL shown above use a SCSI interface to the host. 3. Verify that the 9840 Tape Drive powers on. Note: A steady asterisk on the operator panel indicates a successful IPL completion, the drive is online, but not loaded with a cartridge. 4. Proceed to “Configure the Drive” on page 3-53. 95741 Sixth Edition 3-25 Rack ■ Rack The instructions provided here are specific to the StorageTek model number RACK001. Six 9840Rxx Tape Drive rack-mount trays, six 9840Sxx CSL trays, or a combination of both can be installed in a rack. Note: Install the RACK001 stabilizer before you insert a 9840R/9840S tray. If you are using a different rack, make sure it does not have a front door. The instructions provided may not apply exactly to a different rack. This section contains the following rack information: • • • • • • • “Rack Safety and Precautions” “Installation Overview” on page 3-27 “Tools Required” on page 3-28 “Install Stabilizer” on page 3-28 “Install Captive Nuts and Nut Plates for First Tray” on page 3-30 “Install Slide Rails” on page 3-33 “Additional Tray Rack-hardware Installation” on page 3-35 Rack Safety and Precautions WARNING: Possible personal injury: • The dual drive 9840R weighs 22.7 kg (50 lb) and the 9840S weighs 18.6 kg (41 lb) with tray slides. To install the unit into a rack or remove the unit from a rack might require more than one person. • When you slide a drive unit out of the rack, you shift the rack’s center of gravity. Ensure the rack is stable enough to withstand this shift. Observe the following safety precautions when you install 9840R or 9840S trays in the StorageTek RACK001: • Do not allow rack elements to interfere with the tape drive’s ventilation. The rack’s internal ambient temperature should not exceed the recommended operating temperature range of the 9840Rxx/9840Sxx. • Ensure that the combination of the 9840Rxx/9840Sxx with other equipment in the rack does not create an overcurrent condition in the power source. The combination of equipment in the rack must not exceed the rating plate amperage of the power distribution strip and/or the rated amperage of the facility’s branch circuit. • Ensure that all equipment in the rack has reliable earth ground, whether the equipment is connected directly to the branch circuit or to a power distribution strip. Note: The 9840R and 9840S rely on the ground pin of the power cord for their earth ground. 3-26 Sixth Edition 95741 Rack Installation Overview CAUTION: Equipment damage. The RACK001 is only intended for the 9840 drive or CSL trays. Any other equipment plugging into the rack power strip must be approved by StorageTek and the appropriate safety agencies. Figure 3-8 provides an overview of the rack installation and the location of the stablizer. Figure 3-8. Rack Installation Overview 1 C53253 1. Stabilizer The rack ships with the following items installed: • A 2 EIU (88.5 mm/3.48 in.) filler at the top of the rack • Five 4 EIU (177 mm/6.97 in.) fillers in drive tray locations two through six • A 9 EIU (398 mm/15.7 in.) filler at the bottom of the rack • Fan tray at the rear of the rack • Power Distribution Unit (power strip) at the rear of the rack There is an opening below the upper filler where the first drive or CSL tray will be installed. To install additional trays, you must remove the filler plates. 95741 Sixth Edition 3-27 Rack CAUTION: Equipment damage. Do not attempt to move the rack once drive or CSL trays are installed. To prevent damage to the rack, you must remove all drive/CSL trays and the stabilizer before relocating the rack. Tools Required The following tools are required to complete this installation: • • • • 1/2 in. open-end wrench 3/4 in. open-end wrench Assorted Torx screwdrivers Bubble level Install Stabilizer Use the instructions below to install the stabilizer plate on the rack: 1. Use a 3/4 in. wrench to lower the rack leveling pads, and while adjusting the pads use a bubble level to verify the rack is plum and level. 2. Use a 1/2 in. wrench to install the stabilizer on the front of the rack. Note: The stabilizer must remain connected to the rack. It should only be removed when you are relocating the rack. 1. Stabilizer 2. Mounting screw (4X) 3. Leveling pad 1 2 3-28 3 C53255 Sixth Edition 95741 Rack Open the Rear Door Follow the instructions below to open the rear door of the rack. 1. Lift the lock shield (see figure below). 2. If locked, use the key to unlock the door. 3. Press on the key cylinder and the door handle pops out. 4. Turn door handle counter-clockwise to unlatch, and open door by pulling on the handle. 1. Lock shield 2. Key cylinder 3. Door handle 1 2 3 E53254 Install Optional Second Power Strip Follow the instructions below to install a second power strip when more than four trays are to be powered in the equipment rack. 1. Unpack the power strip and mounting hardware. 2. If required, open the rack rear door. 3. Install captive nuts into holes 12 and 14, above the existing power strip. Note: Make sure captive nuts are installed on both vertical frame members. 4. Position second power strip, and secure with four screws. 95741 Sixth Edition 3-29 Rack Install Captive Nuts and Nut Plates for First Tray Captive nuts are used to secure the tray to the rack while nut plates are used to secure the slide-rail assemblies to the rack. The procedure for installing captive nuts and nut plates is unique for each type of tray. Install captive nuts and nut plates in the highest rack location by following the appropriate procedure. The drive tray procedure follows below while the CSL procedure begins on page 3-32. If more that one tray is being installed in the rack, additional procedures are available at “Additional Tray Rack-hardware Installation” on page 3-35. Drive Tray Nuts and Nut Plates Use the instructions below to install the drive tray captive nuts (PN 3000517xx) and nut plates in the vertical frame members of the rack: 1. Locate the vertical frame members at the front of the rack. 2. Determine which holes the captive nuts are installed in. The drive tray uses holes 3 and 8 (counting down from the bottom edge of the upper spacer panel). Note: The cabinet may ship with captive nuts installed in the correct locations. 3. Go to Step 5, if the captive nuts are installed in the correct location. 4. Place the bottom edge of the nut into the hole, use a tool to push down on the upper edge of the nut, push the nut into the hole (see the following figure), and remove the tool. 1. Captive nut 1 E53256 3-30 Sixth Edition 95741 Rack 5. Loosely attach nut plates for tray slide rails using two screws (see figure and instructions below). Note: Do not fully tighten the screws. The tray slide bracket will be inserted between the nut plate and the vertical frame member in a later step. a. At the front side of the cabinet, insert a nut plate into holes 10 and 11 (counting down from the bottom edge of the upper spacer panel) of both vertical frame members, and secure it with two screws. b. At the rear of the cabinet, insert a nut plate into holes 10 and 11 (counting down from the bottom of the fan tray) of both vertical frame members. 6. If you will not be installing CSL trays, go to “Install Slide Rails” on page 3-33. 1. Nut plate 2. Screws (2) 1 2 E53321 95741 Sixth Edition 3-31 Rack CSL Tray Nuts and Nut Plates Use the instructions below to install the CSL tray captive nuts (PN 3000517xx) and nut plates in the vertical frame members of the rack: 1. Locate the vertical frame members at the front of the rack. 2. Determine which holes the captive nuts are installed in. The CSL tray uses holes 6 and 8 (counting down from the bottom edge of the upper spacer panel). 3. Place the bottom edge of the nut into the hole, use a tool to push down on the upper edge of the nut, push the nut into the hole (see figure below), and remove the tool. 1. Captive nut 1 E53256 4. Loosely attach nut plates for tray slide rails using two screws (see figure and instructions below). Note: Do not fully tighten the screws. The tray slide bracket will be inserted between the nut plate and the vertical frame member in a later step. a. At the front side of the cabinet, insert a nut plate into holes 2 and 3 (counting down from the bottom edge of the upper spacer panel) of both vertical frame members, and secure it with two screws. b. At the rear of the cabinet, insert a nut plate into holes 2 and 3 (counting down from the bottom of the fan tray) of both vertical frame members. 3-32 Sixth Edition 95741 Rack 1. Screws (2) 2. Nut plate 3. Captive Nuts 2 1 3 C53680 Install Slide Rails Use the instructions below to install the slide rails on the rack: 1. Loosely attach the slide bracket to the rear of the slide-rail assembly using two screws and nut plate (see figure below). Note: Do not fully tighten the screws. You must adjust the slide bracket to fit the slide rail between the vertical frame members. 1. Slide bracket adjustment screws (2) 2. Nut plate 3. Slide rail 1 2 3 C53257 95741 Sixth Edition 3-33 Rack 2. At the front of the cabinet, insert the slide-rail assembly between the vertical frame member and the nut plate. 3. Adjust the mounting bracket at the rear of the slide-rail assembly until it seats between the nut plate and the vertical frame member. 4. Use a T-25 driver to tighten the 10-32 screws only enough to prevent the slide-rail assembly from falling. 1. Slide-rail mounting screws (4) 2. Slide-rail assembly 1 2 C53258 5. Extend the slide rail out the front of the cabinet. 6. Position the slide rail so the center section clears the vertical frame member. 7. Tighten the nut plate screws. 8. Tighten the slide bracket screws at the rear of the slide assembly. 9. Repeat Steps 1 through Step 8 for the other slide assembly. 1 1. 2. 3. 4. 1 Slide rail Nut plate Screw Slide clearance 2 3 4 C53507 10. Proceed to “Rack-mountable Tray” on page 3-38 if this is the only tray being installed. 3-34 Sixth Edition 95741 Rack Additional Tray Rack-hardware Installation The instructions in this section are used when installing drive or CSL trays in positions two through six on the RACK001. The drive tray instructions follow below while the CSL instructions begin on page 3-37. Drive Tray Additional Hardware You will be removing a rack filler plate to enable installation of a drive tray. 1. Remove the decorative cover from the filler plate. 2. Remove the screws from the filler plate and remove the plate. Note: The filler plate uses holes 3 and 10. 3. Reposition the captive nut from hole 10 to hole 8. Note: Make sure to identify the starting point for numbering holes. You need to start below the lowest point in the tray mounting plate. If you start immediately below the slide-rail of the drive tray, the nut plate will be mounted too high. 1. Captive nut 1 E53256 95741 Sixth Edition 3-35 Rack 4. Insert a nut plate at the front vertical frame members in holes 10 and 11 using two screws (see the figure below). Note: Only turn the screws until a few threads are in the nut plate. In a later step, the slide-rail assembly will be inserted between the nut plate and the frame member. 5. Insert a nut plate at the rear vertical frame members in holes 10 and 11 using two screws. 6. Install slide rails by inserting them between the nut plates and vertical frame members. 7. Repeat Step 1 through Step 6 for each additional drive tray you will be installing. 8. Proceed to “Rack-mountable Tray” on page 3-38 if you will not be installing CSL trays. 1. Hand tool 2. Captive nut 1 2 E53321 3-36 Sixth Edition 95741 Rack CSL Tray Additional Hardware You will be removing a rack filler plate to enable installation of a CSL tray. 1. Remove the decorative cover from the filler plate. 2. Remove the screws from the filler plate and remove the plate. Note: The filler plate uses holes 3 and 10. 3. Reposition the captive nuts to holes 6 and 8. Note: Make sure to identify the starting point for numbering holes. You need to start below the lowest point in the tray mounting plate. If you start immediately below the slide-rail of the drive tray, the nut plate will be mounted too high. 4. At the front of the cabinet, insert a nut plate into holes 2 and 3. Note: Only turn the screws until a few threads are in the nut plate. In a later step, the slide-rail assembly will be inserted between the nut plate and the frame member. 5. At the rear of the cabinet, insert a nut plate into holes 2 and 3. 6. Install slide rails by attaching them at holes 10 and 11. 7. Repeat Steps 1 through Step 6 for each additional CSL you will be installing. 8. Proceed to “Rack-mountable Tray” on page 3-38 if you will not be installing drive trays. 1. Screws (2) 2. Nut plate 3. Captive nuts 2 1 3 C53680 95741 Sixth Edition 3-37 Rack-mountable Tray ■ Rack-mountable Tray This section contains the following information: • • • • • “Install Tray Rails” “Insert Tray” on page 3-40 “Attach Tray Power Cord” on page 3-45 “Install Host Interface Cables” on page 3-46 “Power-On Rack” on page 3-52 Install Tray Rails The instructions in this section describe how to install the drive tray rails on both types of rack trays. The drive tray instructions follow below while the CSL instructions begin on page 3-39. Drive Tray Rail Use the instructions below to attach the slide rail to a drive tray: 1. Remove the inner portion (drive-tray rail) of the slide-rail assembly. 2. Install rails on the bottom edge of a drive tray (see figure below). Notes: 1. The spring latch faces away from the drive tray and toward the outside of the tray. The spring latch must fit into the hole of the rack slide. 2. In later models, the spring latch is modified. 1. Drive tray rails (2) 2. Screws (5) 1 2 3-38 C53259 Sixth Edition 95741 Rack-mountable Tray CSL Tray Rail Use the instructions below to attach the slide rail to a CSL tray: 1. Remove the inner portion (drive-tray rail) of the slide-rail assembly. 2. Fasten rails on the top edge of the CSL tray (see the figure below) with screws. Notes: 1. The spring latch faces away from the drive tray and toward the outside of the tray. 1. Drive tray rails (2) 2. Screws (4) 2 1 3 C53681 95741 Sixth Edition 3-39 Rack-mountable Tray Insert Tray Use the instructions below to insert and secure drive trays: WARNING: Heavy object. A single drive tray weighs 17.463 kg (38.5 lbs.), a CSL tray weighs 18.6 kg (41 lb), while a dual drive tray weighs 22.680 kg. (50.0 lbs.) Use two people when inserting the drive tray into the slide-rail assembly. 1. Install the drive tray rails into the slide-rail assembly. 2. Press on spring latches, and push drive tray fully into the rack. 1. Spring latch 1 C53260 3. Ensure that the spacing between the mounting plates is 4 mm (.165 in.) as shown. Note: You may need to loosen and reposition the front of the slide-rail assembly. This spacing allows room for the decorative covers. 4 mm (.165) C53372 3-40 Sixth Edition 95741 Rack-mountable Tray Secure Tray and Remove Shipping Insert The instructions in this section describe how to secure trays to the rack and remove the shipping insert from the drive cartridge aperture. CSL instructions begin on page 3-43. Drive Tray Use the instructions below to secure a drive tray to the rack, apply the decorative front cover, and remove the shipping insert: 1. Secure drive tray to rack with four 10-32 screws. 1. Drive tray mounting screws (4) 1 C53261 2. Install the drive tray decorative cover. Note: If cover does not fit, reposition the slide-rail assembly. 1. Decorative cover 1 C53262 95741 Sixth Edition 3-41 Rack-mountable Tray 3. Remove the shipping insert by squeezing both sides of the handle together and pulling it out from the drive. 1. Shipping insert 1 C53520 4. Repeat Step 3 if there is a second drive in the tray. 5. Store the shipping insert/s. Note: The shipping insert should be installed in the drive whenever the drive tray is returned to StorageTek for any reason. 6. Repeat Steps 1 through 5 for all remaining drives. Proceed to “Attach Tray Power Cord” on page 3-45 if you will not be installing a CSL tray. 3-42 Sixth Edition 95741 Rack-mountable Tray CSL Tray Use the instructions below to secure a CSL tray to the rack, attach the side panels, and remove the shipping insert: 1. Secure the CSL to the rack using four 10-32 screws. These screws mate with the captive nuts installed in previous steps. 2. Add the decorative side panel to the output bin side of the CSL (see the following figure). 3. Repeat Step 2 for the input bin side of the CSL. 1. Side panel 2. Side panel mounting screw (2) 3. Drive tray mounting screws (4) 1 2 3 C53682 95741 Sixth Edition 3-43 Rack-mountable Tray 4. Remove the shipping insert (see figure) by performing these steps: a. Move the input bin slider to the right and hold it in this position. b. Reach through the CSL input bin to access the handle of the shipping insert. c. Squeeze both sides of the handle together and pull it out from the cartridge loading aperture. d. Continue to pull on the shipping insert handle until it reaches the mouth of the feed channel. e. Release pressure on the input bin slider and return it to the extended position. f. Press down on the cartridge stop mechanism at the base of the feed channel. g. Grasp the handle of the shipping insert and pull it out of the feed channel. 5. Store the shipping insert. Note: The shipping insert should be installed in the drive whenever the CSL tray is returned to StorageTek for any reason. 6. Repeat Steps 1 through 5 if there are other CSL trays in the rack. 1 1. 2. 3. 4. 2 Feed channel Shipping insert Input bin Cartridge stop mechanism 3 4 C53683 3-44 Sixth Edition 95741 Rack-mountable Tray Attach Tray Power Cord Use the instructions below to attach the power cord between a drive or CSL tray and the rack power distribution unit (PDU) power strip: 1. Attach the female end of the power cord, part number 10083590, to the AC receptacle on the tray. Note: The figure shows the location of the receptacle on a CSL tray. The receptacle on a drive tray is in a different location. If you are not using StorageTek RACK001, a different power cord may be required for the tray. 2. Attach the male end of the power cord to one of the 4-ganged outlets on the rack PDU power strip. Note: Earlier deliveries of StorageTek RACK001 may contain a PDU power strip which has a 6-ganged outlet group. 3. Repeat Step 1 and Step 2 for all remaining CSL or drive trays. Note: The RACK001 PDU power strip has a maximum of 12 Amps across the ganged outlets available for powering trays. The additional, single outlet is reserved for the rack fan power cord. When installing more than four trays, a second PDU power strip must be obtained and installed approximately 9 inches above the existing power strip (see “Install Optional Second Power Strip” on page 3-29). If you have the earlier, 6-ganged outlet PDU power strip, you should limit it to powering a maximum of four trays, and obtain a second PDU power strip for additional trays (see “Install Optional Second Power Strip” on page 3-29). 4. Slide the power cables into the brackets along the side of the frame. 1. Tray power cord 2. Fan power cord 1 2 95741 Sixth Edition 3-45 Rack-mountable Tray Install Host Interface Cables The 9840 Tape Drive supports Fibre Channel and SCSI interfaces. This section contains: • • “Fibre Channel Cables (Rack-mount Tray)” “SCSI Cables (Rack-mount Tray)” on page 3-49 Fibre Channel Cables (Rack-mount Tray) Use the instructions below to install Fibre Channel cables for a drive or CSL: CAUTION: Cable damage. Fiber optic cables are easily damaged. Follow the guidelines in Chapter 2, “Safety and Handling” to prevent damage to the cables. 1. Mark each Fibre Channel cable with the device address and port. 2. Route the cable(s) from near the host, hub, or switch to the rack. Note: Do not attach either end of the cable(s) at this time. 3. Route the Fibre Channel cable(s) for the first drive tray through the floor tile cutout then through the cable cutout in the floor of the rack, and up to the rear of the CSL or drive tray. 4. Leave enough slack in the cable(s) to bend and connect to the drive port(s). 5. Remove the rubber port plug from the selected drive port and clean the port. Note: If you are unfamiliar with the cleaning procedure, see “Clean Fibre Channel Components” on page 8-4. 6. Remove the cable connector covers and clean the cable ends with wipes. Note: If you are unfamiliar with the cleaning procedure, see “Clean Fibre Channel Components” on page 8-4. 3-46 Sixth Edition 95741 Rack-mountable Tray CAUTION: Equipment damage. Do not force the fibre optic plug into the port connector. 7. Connect the Fibre Channel cable to the desired port on the rear of the tray. Note: The connector is keyed so the cable can only be inserted one way. CAUTION: Cable damage. If slack is not maintained in the cable, the weight of the cable may cause excessive stress at the cable connector. 8. Insert the cable into the cable brackets along the side of the frame. Make sure to provide a drip loop to prevent stress at the cable connector. 9. Repeat Steps 3 through 8 if you will be using both ports of the drive. Note: If the drive tray has a second drive, repeat Step 3 through 9. 1 4 1. Manual drive tray (two drives installed) 2. CSL drive tray Note: Only one CSL can be installed per tray. 3. Port A (Fibre Channel cable) 4. Port B (Fibre Channel cable) 3 2 3 4 C53822 95741 Sixth Edition 3-47 Rack-mountable Tray 10. Route the cable(s) to the hub or switch and connect it to an open port. Note: If you are connecting directly to a host, do not connect the cable at this time. This will be done in a later section. 11. Repeat Step 3 through 10 for each additional Fibre Channel drive or CSL in the rack. 12. Go to “Power-On Rack” on page 3-52 if you are only installing Fibre Channel drive/CSL trays. 1. Power cord 2. Fibre Channel cable 1 2 C53519 3-48 Sixth Edition 95741 Rack-mountable Tray SCSI Cables (Rack-mount Tray) The 9840 Tape Drive connects to a SCSI bus and supports only the differential alternative. Note: Term power is not supplied by the 9840 Tape Drive, it must be supplied by the host bus adapter card. All host systems should have either the SCSI ports labeled or the international symbols displayed (Figure 3-9) to indicate the electrical configuration for that port. Use the instructions below to install SCSI cables for a drive or CSL: Figure 3-9. SCSI International Symbols SINGLE-ENDED DIFFERENTIAL C53371 CAUTION: Maximum cable length. The maximum cable length for the differential alternative is 25 m (82 ft). Make sure that the total cable length (including all daisy-chain cables) from the host to the last device does not exceed the maximum length. 1. Mark each cable with the device address; it is needed later to configure the drive/CSL. 2. Route the SCSI cable(s) from the host under the floor to the rack. Note: Do not attach either end of the cable(s) at this time. 3. Route the SCSI cable(s) for the first tray through the floor tile cutout then through the cable cutout in the floor of the rack, and up to the rear of the CSL or drive tray. 95741 Sixth Edition 3-49 Rack-mountable Tray CAUTION: Connector damage. Be careful not to bend or damage the pins or connectors when connecting the cable to the drive or SCSI bus. 4. Connect the cable to the 68-pin jack on the drive (see figure). 5. Insert the SCSI cable into the cable brackets along the side of the frame. 1. Drive tray (two drives installed) 2. CSL tray 3. SCSI cable 1 3 2 3 C53264 3-50 Sixth Edition 95741 Rack-mountable Tray 6. Connect the 457 mm (18 in.) daisy-chain cable (PN 310292001) from the second 68-pin connector to the next drive, if applicable (see the CSL drive tray in the figure). Note: Use a 343 mm (13.5 in.) daisy-chain cable (PN 10083616) for the manual-mount drive tray. 7. Install a terminator (PN 10148003) on the device at the end of the SCSI bus. 8. Repeat Step 2 through Step 7 for all other CSL or drive trays. 1. 2. 3. 4. 5. 1 Drive tray (two drive installed) CSL tray SCSI daisy chain cable SCSI terminator SCSI cable to host 4 3 5 2 4 3 5 C53265 9. Go to “Power-On Rack” on page 3-52 if you are only installing SCSI drive/CSL trays. 95741 Sixth Edition 3-51 Rack-mountable Tray Power-On Rack 1. Make sure the rack fan power cord is connected to the single outlet of the rack PDU power strip. 2. Attach the female end of the rack power cord to the connector on the left side of the rack PDU power strip (see figure). Note: When the RACK001 has more than four trays installed, a second PDU power strip must be obtained and installed approximately 9 inches above the existing power strip (see “Install Optional Second Power Strip” on page 3-29). The second PDU power strip, if installed, must be powered by a separate power cord and source. 3. Route the power cord/s through the floor of the rack, and attach the male end of the power cord to a power source. Note: To comply with safety agency standards, the socket/s shall be installed near the equipment and shall be easily accessible. 1. Fan power cord 2. PDU power switch 3. Input power cord to rack PDU 1 2 3 C5355 4. Place the PDU power switch/es to the ON position. 5. Press the power switch on each installed tray to the ON position. 6. Verify that all installed trays are operational. Note: A steady asterisk on the operator panel indicates a successful IPL completion, the drive is online, but not loaded with a cartridge. 7. Proceed to “Configure the Drive” on page 3-53. 3-52 Sixth Edition 95741 Configure the Drive ■ Configure the Drive After installation, make sure drive is properly configured as follows: 1. Obtain site specific configuration requirements. 2. Make sure the drive configuration settings match requirements. Note: For change drive configuration guidance, refer to: • “Fibre Channel Change Configuration Menu” on page 6-10 • “SCSI Change Configuration Menu” on page 6-24 3. Close any open doors and replace any access covers of the library or the RACK001. Table 3-3 provides a summary of configurable items. Table 3-3. Fibre Channel and SCSI Configuration Items Selection Fibre Channel SCSI Compression Yes Yes Data Security Erase Yes Yes Port A/B Attributes1 Yes N/A SCSI Attributes1 N/A Yes Tape Bar Usage Yes Yes Language Yes Yes VolSafe Yes Yes FullCode Load2 No No Emulation Yes Yes Library Address3 Yes Yes CSL Power Up Mode Yes Yes 1 Fibre Channel and SCSI attributes must be set to match specific site requirements. 2 Full code load is preset to “No”, and only applicable single firmware code is loaded in the drive EEPROM prior to shipment from StorageTek. Refer to FullCode Load Submenu, on page 6-18 or page 6-29 for additional FullCode information. 3 95741 Library address must be unique as required for specific site installation. Sixth Edition 3-53 Install Interface Cables at Host ■ Install Interface Cables at Host Install the free end of the interface cable (Fibre Channel or SCSI) to the applicable hub, switch, or host. CAUTION: For SCSI cables, remove power from the 9840 Tape Drive before connecting to the host. Note: If you are attaching to a 50-pin SCSI bus, an adapter is required (part number 10148010). ■ Manually Load Cartridges Test each installed drive to ensure it loads and unloads a cartridge correctly. ■ Return System to Operator After installation and testing of the 9840 Tape Drive. Follow these steps before you turn the unit over to the customer: 1. Place the drive online (see Chapter 4, “Getting Started”). 2. Return to the 9738 library installation documentation and complete the library installation, if applicable. Note: The 9738 library configuration must be updated to identify 9840 Tape Drives. 3. If applicable, provide the operator with training on the 9840 Tape Drive. 4. If applicable, provide training on placing a service call. 3-54 Sixth Edition 95741 4 Getting Started This chapter describes only the most common manual operations. It includes instructions on operating the drive, and how to use the drive. This chapter contains: • • • • • “Basic Operations” on page 4-1 “Clean the Drive” on page 4-5 “Cartridges” on page 4-6 “Format a Diagnostic Dump Tape” on page 4-10 “Diagnostic Dump to Tape” on page 4-11 Note: Refer to Chapter 6, “Menu System,” for all drive operations. ■ Basic Operations This section provides instructions on: • • • • • • “Power-on the Drive” “Power-off the Drive” on page 4-2 “Place the Drive Offline” on page 4-3 “Place the Drive Online” on page 4-3 “View Drive Configuration” on page 4-4 “View Firmware Release Level” on page 4-4 Power-on the Drive Note: Refer to Chapter 5, “Cartridge Scratch Loader,” for instructions to poweron a CSL. 1. To apply power to a desktop unit and/or rack-mountable drive tray: a. Make sure the power cord is connected to an AC source. b. Set the Power switch on the rear panel to ON. 2. To apply power to a library drive power supply that has a Power switch: a. Make sure the power cord is connected to a library power strip. b. Set Power switch to ON. 3. To apply power to a library drive power supply that does not have a Power switch, connect the power supply power cord to a library power strip. 95741 Sixth Edition 4-1 Basic Operations 4. Wait until the drive successfully completes IPL. Note the following: • The “CC DIAGS” and “ASIA DIAGS” messages indicate that the IPL diagnostics are active. These messages require no action on your part. • The drive powers on automatically to online mode if drive is operable and configuration error/s were not encountered. • The drive powers on to offline mode if a configuration error was encountered and the “Fix_CfgErr” message displays; see note. • “Memory Err” or “Boot Fail” may be displayed if an error occurs early in the IPL sequence. These errors cause the drive to hang; see note. Note: If any error displays, go to Table 7-2 on page 7-3 for a description of corrective action. 5. Inform the operator when the drive is available and can receive I/O from the host(s). Power-off the Drive Note: Refer to Chapter 5, “Cartridge Scratch Loader,” for instructions to poweroff a CSL. 1. Make sure I/O is not active to the drive from any host(s). 2. Unload a tape cartridge, if loaded, and remove it from drive. 3. Power-off the drive: a. For a desktop unit and/or rack-mountable drive tray, set the Power switch on the rear panel to OFF. b. For a library drive power supply that has a Power switch, set the Power switch to OFF. c. For a library drive power supply that does not have a Power switch, disconnect the power supply power cord. Reset the Drive Pressing the IPL switch resets the drive and reloads drive firmware into drive memory. (The same process occurs automatically at power-on). To reset a drive that is already powered on: 1. Make sure a cartridge tape is not loaded in the drive. 4-2 Sixth Edition 95741 Basic Operations 2. Press IPL. - The power indicator flashes. - The display shows various messages indicating that the IPL is proceeding. These messages require no action on your part. When the drive finishes a successful IPL: • • • The power indicator is on steadily. The display shows * (an asterisk). The drive is now in the online state. Place the Drive Offline By default, the drive is in the online state following a successful IPL. To change the drive state to offline: 1. Cease all I/O activity from the host. 2. Press the Menu switch. The display shows Online, indicating the current state of the drive. 3. Press Select to place the drive offline. The display shows Offline, indicating a successful transition. Note: While the drive is offline, other menu options are available. Refer to Chapter 6, Menu System for additional instruction. 4. Press Menu until the display shows Exit Menu?. 5. Press Select to exit, or Menu to repeat Online/Offline selection. Note: If Exit Menu? is selected, the display shows Offline, alternating with the normal message, as a reminder that the drive is in the offline state. Place the Drive Online To change the drive state back to online: 1. Press Menu. The display shows Offline, indicating the offline state of the drive. 2. Press Select to place the drive online. The display shows Online, indicating a successful transition. 3. Press Menu until the display shows Exit Menu? 4. Press Select to exit, or Menu to repeat the Online/Offline selection. 95741 Sixth Edition 4-3 Basic Operations View Drive Configuration To view current drive configuration: 1. Press Menu to enter the menu system. a. If the display shows Online, go to step 2. b. If the display shows Offline, press Select to place the drive online 2. Press Menu until the display shows View CFG ?. 3. Press Select to enter the view configuration submenus. The display shows the first configuration setting. 4. Press Menu to step through the configuration settings. 5. Press Select to exit when the display shows Exit CFG ?, or press Menu to repeat the view configuration submenus. 6. Press Menu until the display shows Exit Menu? 7. Press Select to exit the menu system, or press Menu to repeat the Online/ Offline selection. View Firmware Release Level To view the firmware release level: 1. Press Menu to enter the menu system. 2. Press Menu until the display shows a number in the following format: Rx.yy.zzzc, where: x is the major revision level yy is the minor revision level zzz is the integration number c is the channel type, where f is Fibre Channel s is SCSI 3. Press Menu until the display shows Exit Menu? 4. Press Select to exit the menu system, or press Menu to repeat the Online/ Offline selection. 4-4 Sixth Edition 95741 Clean the Drive ■ Clean the Drive When the clean indicator on the operator panel (Figure 1-12 on page 1-11 or Figure 1-13 on page 1-13 for the CSL) lights, it means that read/write errors occurred or a specific length of tape has passed over the read/write head. The 9840 Tape Drive write/read head assembly should be cleaned by a cleaning tape cartridge as soon as possible. CAUTION: Do not wet-clean (chemical-clean) a 9840 Tape Drive. Do not clean the drive unless the clean indicator lights. Cleaning more frequently might damage the read/write head. Clean the drive with the drive offline or online. Use the 9840 cleaning cartridge with the letter U in the media ID area (a dry-cleaning cartridge). To clean the tape drive: 1. Unload the data cartridge tape if necessary. 2. Insert the cleaning cartridge in the drive. Notes: 1. A CHK xxxx message means a cleaning cartridge failure, where the notation “xxxx” is a four-character hexadecimal fault symptom code (FSC). Try a different cleaning cartridge. 2. A 9840 cleaning cartridge is limited to 100 cleanings. If the drive ejects the cleaning cartridge and displays Exp CLcart, the cartridge is used up. Discard the cleaning cartridge and use a new one. 3. Observe: a. The green activity indicator flashes to indicate cleaning is occurring. b. The cleaning cartridge ejects and the clean indicator turns off when cleaning is complete. 4. Remove the cleaning cartridge. 95741 Sixth Edition 4-5 Cartridges ■ Cartridges This section provides the following cartridge information: • • • • “Write Protect/Enable a Cartridge” “Load a Cartridge Tape” on page 4-7 “Unload a Cartridge Tape” on page 4-8 “Reclaim (Reformat) a Cartridge Tape” on page 4-9 Write Protect/Enable a Cartridge The 9840 Tape Drive uses standard and VolSafe cartridges. The VolSafe cartridge can be distinguished from the standard cartridge by its yellow markings. Switch Positions Refer to Table 4-1 for explanation of the write protect switch positions. Table 4-1. Write Protect Switch Write Protect Switch Unlocked Locked Standard Cartridge VolSafe Cartridge Data can be written on the cartridge. Data can be appended to written data on the cartridge. Data can be read from the cartridge. Data can be read from the cartridge. Cartridge is write protected. Cartridge is write protected. Data can only be read from the cartridge. Data can only be read from the cartridge. Process Follow these instructions to write protect/enable a standard or VolSafe cartridge: 1. Hold the cartridge with the customer label side up and rear volser label towards you. 2. Locate the Write-protect switch on the right side of the cartridge (Figure 4-1 on page 4-7). 3. Move the switch to the front of the cartridge away from you for the writeprotect position, or in toward you for the write-enable position. 4-6 Sixth Edition 95741 Cartridges Figure 4-1. Cartridges 2 1 WRITE PROTECT 3 6 4 5 REAR VIEW 1. 2. 3. 4. 5. 6. C53678 Manufacturer Label Area (yellow on VolSafe Cartridge) Customer Label Write Protect Switch (yellow on VolSafe Cartridge) Finger Grips VOLSER Label Area Media Id (machine identifiable-yellow on VolSafe Cartridge) Load a Cartridge Tape Note: Refer to Chapter 5, “Cartridge Scratch Loader,” to load a cartridge tape into a CSL. 1. Manually insert a cartridge tape into the drive loading slot in the direction shown in Figure 4-1. 2. Observe the following messages on the display: 95741 • Ready F (file protected) message means a write-protected cartridge tape loaded successfully. • Ready U (file unprotected) message means a write-enabled cartridge tape loaded successfully. • Ready A (append only) message means a write-enabled VolSafe cartridge tape loaded successfully in a VolSafe-enabled drive. • Load xxxx message means an attempted load was unsuccessful, where “xxxx” is the FSC that caused the Load failure. See Table 7-2 on page 7-3 to resolve this condition. Sixth Edition 4-7 Cartridges Unload a Cartridge Tape Note: Refer to Chapter 5, “Cartridge Scratch Loader,” to unload CSL cartridges. Pressing the Unload switch causes the cartridge in the drive to rewind and eject. Pressing Unload once during a write operation causes the drive to try to write the remaining data before the cartridge tape unloads. A display of UnWr xxxx (unwritten data, where xxxx is the FSC) means that some data is not written to the tape. Pressing Unload a second time causes the unwritten data to be lost. Before you press Unload again, see “UnWr xxxx Indication” on page 7-12 To unload a cartridge tape: 1. Make sure the drive is not reading, writing, or selected from the host. CAUTION: DATA LOSS. DO NOT PRESS Unload TWICE DURING A WRITE OPERATION. 2. Press the Unload switch once Note: One of the following conditions occurs: 4-8 • The cartridge tape rewinds and ejects from the drive. Remove the cartridge tape from the drive. • The cartridge tape rewinds but fails to eject. The display shows Load xxxx, where xxxx is the FSC. • The cartridge tape is jammed and the drive requires service to resolve the problem (Refer to “Jammed Cartridge” on page 8-1). Sixth Edition 95741 Cartridges Reclaim (Reformat) a Cartridge Tape A 9840 tape cartridge, specially formatted or corrupt, can be reformatted as a data tape and returned (reclaimed) to normal use. CAUTION: Tape damage: Do not degauss a tape cartridge. A servo track is written on the tape at the factory. Degaussing the tape erases this track and renders the tape unusable and unrecoverable. To reclaim a cartridge: 1. Ask the operator to make sure the drive does not have I/O to/from the host. 2. Press the Menu switch, then press Select for Offline. 3. Press the Menu switch until you reach the Drive Operations menu. Drv Menu? displays. 4. Press the Select switch to enter Drive Operation submenus. 5. Press the Menu switch until MakeDataTp displays. 6. Press the Select switch to start. Note: Any tape cartridge in the drive ejects. 7. Load a write-enabled tape cartridge when Ld Data Tp displays. Notes: • Formatting starts automatically. • The green activity indicator flashes during the process. • The process erases previous data and reformats tape. • If DatCrFailx (where x=1) displays, an error has occurred. See Table 7-2 on page 7-3. • When formatting is done, the tape cartridge ejects. 8. Remove the tape cartridge. Note: To format another data tape, repeat Steps 7 and 8. 9. Exit the Drive Operations menu. 10. Return the drive to Online. 11. Exit the Menu system. Note: A steady * should display after exiting. 12. Inform the operator that the drive is ready. 95741 Sixth Edition 4-9 Format a Diagnostic Dump Tape ■ Format a Diagnostic Dump Tape Use the following procedure to format a 9840 tape cartridge with a special format that prepares it to collect a diagnostic dump. 1. Ask the operator to make sure the drive does not have I/O to/from the host. Note: In the enterprise environment, ask the operator to vary the drive offline. 2. Press the Menu switch, then press Select for Offline. 3. Press the Menu switch until you reach the Drive Operations menu. Drv Menu? displays. 4. Press the Select switch to enter Drive Operation submenus. 5. Press the Menu switch once. The MakeDumpTp submenu displays. 6. Press the Select switch to start. Note: Any tape cartridge in the drive ejects. 7. Load a write-enabled tape cartridge in the drive when Ld Dump Tp displays. Notes: • Formatting starts automatically. • The green activity indicator flashes during the process. • The process erases previous data and gives the tape cartridge a special dump tape ID coding. • If DmpCrFailx displays (where x=1 or 2), an error has occurred. See Table 7-2 on page 7-3. • When formatting is done, the tape cartridge ejects. 8. Remove the tape cartridge. Note: To format another dump tape, repeat Steps 7 and 8. 9. Exit the Drive Operations menu. 10. Return the drive to Online. 11. Exit the Menu system. Note: A steady * should display after exiting. 12. Inform the operator that the drive is ready. 4-10 Sixth Edition 95741 Diagnostic Dump to Tape ■ Diagnostic Dump to Tape Whenever an error occurs that creates diagnostic dump data, the red service and green activity indicators on the operator panel flash, to indicate new diagnostic data is being saved (dumped) to the EEPROM. Once the data is saved, the indicators stop flashing. The display now alternates between an *, and xxxx:Dmpyy, to indicate that a new uncollected dump is present and is available to download (collect) to tape or electronic files. Note: The notation “xxxx” is the FSC of the fault that caused the dump, and yy = total number of uncollected dumps in the EEPROM. Use the following procedure to collect diagnostic dump data from the drive EEPROM to a specially formatted, write-enabled tape cartridge. If formatting a tape is required, see “Format a Diagnostic Dump Tape” on page 4-10. The dump to tape operation does not overwrite dumps already on the tape. New dumps append to earlier dumps already on the tape. To collect a diagnostic dump to tape: 1. Ask the operator to make sure the drive does not have I/O to/from the host. 2. Load a write-enabled, formatted dump tape in the drive. Notes: • Data is automatically written to the tape from the drive’s EEPROM. • While data is being written to the tape, the green activity indicator flashes. • When the process is done, the dump tape cartridge ejects. • If DmpWrFailx displays (where x=1 or 2), an error has occurred. SeeTable 7-2 on page 7-3. 3. Remove the dump tape cartridge. 4. If drive is Offline, return it to Online. 5. Exit menu system. Note: A steady * should display after exiting. 6. Inform the operator that the drive is ready. 95741 Sixth Edition 4-11 Diagnostic Dump to Tape This page intentionally left blank. 4-12 Sixth Edition 95741 5 Cartridge Scratch Loader This chapter covers the Cartridge Scratch Loader (CSL). It contains: • • • • • • • • • • • “Overview” “Desktop CSL” on page 5-5 “Rack” on page 5-6 “Rack-mount CSL Tray” on page 5-7 “Operator Panel” on page 5-8 “Power On/Off CSL” on page 5-12 “CSL Cartridge Loading/Unloading” on page 5-14 “Modes of Operation” on page 5-16 “Error and Recovery” on page 5-23 “Jammed Cartridge” on page 5-30 “Shipping Insert” on page 5-35 ■ Overview The CSL consists of a 9840 Tape Drive, a power supply, and a scratch loader. The CSL ships as a desktop or rack-mounted unit (Figure 5-1). Note: Priority cartridges can be mounted in any mode of operation. Figure 5-1. Desktop and Rack-mount CSL 2 1 C53823 1. Desktop CSL 2. CSL for rack-mount tray 95741 Sixth Edition 5-1 Overview The CSL is an electromechanical device that can load and unload up to seven cartridge tapes. It also has a priority feed slot (open area of feed channel) to mount a priority cartridge into the tape drive. Component Locations Refer to Table 5-1 for CSL component descriptions and to Figure 5-2 for locations of the CSL components. Operators should become familiar with the CSL components listed below. Note: The CSL desktop and the rack-mountable 19 inch tray unit (Figure 5-1 on page 5-1) components and locations are identical. Table 5-1. CSL Component Descriptions Component Purpose Operator Panel Operates the 9840 Tape Drive and CSL Output Bin Houses ejected cartridges from the feed channel Feed Channel Inputs/outputs cartridges to/from 9840 Tape Drive and also used for priority mounts Input Bin Loads cartridges into the feed channel Figure 5-2. CSL Component Locations 1 4 3 2 1. 2. 3. 4. C53657 Input Bin Operator Panel Output Bin Feed Channel The client-server CSL desktop and the rack-mountable version use Fibre Channel and SCSI interfaces. The interface cable, power cord, and power switch are located on the rear of the unit. Figure 5-5 on page 5-6 illustrates the rack mount CSL. 5-2 Sixth Edition 95741 Overview Cartridge Routing Cartridges are loaded into the CSL (Figure 5-3) vertically with the Media Id label (R) facing out towards the operator (reels to the right). Load cartridges into the input bin (right side of the CSL). Note: Never load cartridges flat or with the cartridge reels to the left. Figure 5-3. Cartridge Routing 1 2 3 C53658 1. Cartridge reels 2. Input bin bookend 3. Media ID label (R) Figure 5-2 on page 5-2 provides all components of the CSL. The output bin is located on the left side of the CSL. The feed channel is in the middle of the CSL. Cartridges are shifted from the right to the left, from the input bin into the feed channel and from the feed channel into the output bin. Note: The CSL is unable to prevent or detect miss-oriented cartridges. Ensure cartridges are always loaded correctly (Figure 5-3). Cartridges are loaded into the drive as they are manually loaded by the operator. If the drive detects an incorrectly positioned cartridge, it forces a CSL failure condition or requests an unload operation from the CSL. 95741 Sixth Edition 5-3 Overview CSL Firmware Update/Load Drive code release 1.28.10x, and up, combines the latest CSL released code with the 9840 Tape Drive code. The code load process is as follows: Note: Drive code update/load must always be completed by a qualified technician. 1. When the code tape is loaded, the code loads into the drive EEPROM. 2. When the drive is IPLd and if the drive is installed in a CSL, the CSL code is checked. 3. If the code is different, the code will be updated within the CSL EEPROM. Note: If the code levels are the same, no download occurs. 4. The drive displays CSL Update (update takes approximately 1.5 minutes). 5-4 Sixth Edition 95741 Desktop CSL ■ Desktop CSL Refer to Figure 5-4 for the desktop CSL. This desktop unit has the feed channel, input bin, output bin, and operator panel identified. The desktop uses Fibre Channel and SCSI interfaces. The desktop CSL is stackable up to a height of two units. Protective feet are installed on the bottom of the unit to allow for stability. CAUTION: Equipment damage: The desktop CSL weighs 50 lb and must not be stacked any higher than two units. Personal injury: Due to the weight of the CSL, two persons are recommended to lift or move the CSL. Note: The desktop has a power switch on the rear to control all enclosed electronics. Figure 5-4. CSL Desktop Unit 1 4 2 3 C53814 1. Feed Channel 2. Input Bin 3. Operator Panel 4. Output Bin Refer to Table 5-2 for the desktop dimensions. Table 5-2. CSL Desktop Dimensions 95741 Dimension Fibre Channel SCSI Width 19 in. 19 in. Depth 30 in. 30 in. Height 7.625 in. 7.625 in. Weight 50 lb 50 lb Sixth Edition 5-5 Rack ■ Rack The StorageTek RACK001 may be used to install the rack mount CSL trays. Refer to Figure 5-5 for the StorageTek RACK001. This rack contains six CSLs. The rack may contain a combination of 9840 Tape Drives and CSLs. Note: A customer may wish to use other racks to install the rack mount CSL trays. This is permissible. The rack can have up to six CSLs with one per tray, up to 12 manual drives with two per tray, or a combination of CSLs and manual drives to fill the six slots. Different trays may have different interfaces. Figure 5-5. RACK001 for CSL Trays C53659 1. StorageTek RACK001 The rack and CSLs ship in separate containers. The CSLs must be installed within the rack by a qualified individual. CAUTION: Personal injury: Due to the weight of the CSL, two persons are recommended to lift or move the CSL. 5-6 Sixth Edition 95741 Rack-mount CSL Tray ■ Rack-mount CSL Tray Refer to Figure 5-6 for the rack mount CSL. The rack mount CSL ships with either a Fibre Channel or SCSI interface. Note: The slide rails are installed on the CSL in Figure 5-6. This rack unit has the feed channel, input bin, output bin, and operator panel identified. The rack unit has a power switch on the rear to control all enclosed electronics. Figure 5-6. Rack Mount CSL 1 4 3 2 1. 2. 3. 4. C53657 Input Bin Operator Panel Output Bin Feed Channel CAUTION: Personal injury: Due to the weight of the CSL, two persons are recommended to lift or move the CSL. Table 5-3 provides the rack mount CSL tray dimensions. Table 5-3. Rack Mount CSL Tray Dimensions 95741 Dimension Fibre Channel SCSI Width ANSI/EIA 19-inch rack ANSI/EIA 19-inch rack Depth 30 in. 30 in. Height 7.625 in. 7.625 in. Weight 39 lb 39 lb Sixth Edition 5-7 Operator Panel ■ Operator Panel Note: The 9840 Tape Drive and CSL operator panel use small push-button switches. The term switch or switches is used to identify them throughout this manual. The operator panel (Figure 5-7) allows a human interface to the subsystem. The left half of the operator panel contains the indicators and switches specifically for the 9840 Tape Drive. The right half of the operator panel contains the indicators and switches specifically for the CSL. They are: operator Indicator (6) system Indicator (7) automatic Indicator (8) manual Indicator (9) Start Switch (14) Autoload Mode Switch (15) • • • • • • Figure 5-7. CSL Operator Panel 1 2 3 10 11 12 4 5 6 13 7 8 14 15 9 C53660 1. 2. 3. 4. 5. 6. 7. 8. power indicator activity indicator clean indicator service indicator IPL switch operator indicator system indicator automatic indicator 9. 10. 11. 12. 13. 14. 15. manual indicator Unload switch Menu switch Select switch Operator display Start switch Autoload Mode switch Note: The IPL switch (5) only IPLs the drive. Use the Power switch on the back of the CSL to IPL the CSL. Note: Only the CSL indicators and switches are discussed in this section. Refer to “Operator Panels” on page 1-7 for explanation of the 9840 Tape Drive indicators and switches. 5-8 Sixth Edition 95741 Operator Panel CSL Switches Refer to Table 5-4 for CSL operator panel switch descriptions. Note: Refer to “Operator Panels” on page 1-7 for explanation of the 9840 Tape Drive switches. Table 5-4. CSL Operator Panel Switches Switch Description Start Switch Pressing this switch restarts CSL operation after the operator empties a full output bin or replenishes an empty input bin. (CSL only) Also used to restart CSL operation after clearing a misfed cartridge. Notes: 1. Remove the cartridge before pressing the Start switch. 2. Press the Start switch twice when there is a load failure or solid operator indicator (red) on the CSL. Pressing the switch twice re initializes the CSL. Autoload Mode Switch (CSL only) Pressing this switch changes the operation of the CSL to one of three modes: System, Automatic, or Manual. Notes: 1. Select the mode of operation by using the Autoload Mode switch. 2. Press the Start switch to set the mode of operation. The CSL powers on in the default mode selected in the drive configuration menu. The default mode is overridden when the switch is used to select a new setting. The CSL remains in the selected mode while the drive is powered on. This does not change the IPL default mode in the drive configuration menu. • • • 95741 System allows host to control CSL. Auto allows CSL to operate automatically. Manual allows manual operations only. Sixth Edition 5-9 Operator Panel CSL Indicators The CSL operator panel indicators (Figure 5-8) are described in Table 5-5 on page 5-11. Note: Refer to “Operator Panels” on page 1-7 for explanation of the 9840 Tape Drive indicators. Figure 5-8. CSL Operator Panel Indicators 1 2 3 10 11 12 4 5 6 13 7 8 14 15 9 C53660 1. 2. 3. 4. 5. 6. 7. 8. power indicator activity indicator clean indicator service indicator IPL switch operator indicator system indicator automatic indicator 9. 10. 11. 12. 13. 14. 15. manual indicator Unload switch Menu switch Select switch Operator display Start switch Autoload Mode switch Note: The IPL switch (5) only initiates an IPL of the drive. Use the Power switch on the back of the CSL to IPL the CSL. 5-10 Sixth Edition 95741 Operator Panel Table 5-5. CSL Operator Panel Indicators Indicator Figure 5-8 Number Description Explanation operator 6 When flashing: The CSL detected an operator-intervention condition. Do the following as required: • See if input bin empty • Verify if a mode change is in progress • Remove cartridge(s) from output bin • Load cartridge(s) When flashing and xxxx is displayed: It asks for the specific tape indicated in the display When constantly on: It indicates an error condition. To correct, fix jam (remove cartridge in feed channel) and press Start switch. Refer to “Jammed Cartridge” on page 5-30. (red) (CSL only) system 7 Indicates CSL is in System mode: allows host to control CSL. 8 Indicates CSL is in Auto mode: allows CSL to operate automatically. 9 Indicates CSL is in Manual mode: allows manual operations only. (green) (CSL only) automatic (green) (CSL only) manual (green) (CSL only) 95741 Sixth Edition 5-11 Power On/Off CSL ■ Power On/Off CSL This section provides a process to power on/off the CSL. Figure 5-9 provides locations of the Power switch, power cord, terminator, and cable for a CSL SCSI interface. Note: The CSL Power switch and power cord are located on the rear of the CSL. The switch and cord are in the same locations on a SCSI or Fibre Channel CSL. Figure 5-9. CSL Power 1 4 3 2 C53661 1. 2. 3. 4. Power switch Power cord SCSI cable Terminator Power On 1. Ensure the power cord is attached to the receptacle on the rear of the CSL. Note: The power cord and applicable interface cable (SCSI) should have been attached during initial installation. 2. If the power cord is not attached to the CSL, do the following: a. Attach the female end of the power cord to the CSL receptacle. b. Attach the male end of the power cord to a power outlet. 3. Press the Power switch on the rear of the CSL to ON (1). 4. Verify that the CSL powers on. Note: A steady asterisk on the operator panel indicates a successful IPL completion, the drive is online, but not loaded with a cartridge. 5-12 Sixth Edition 95741 Power On/Off CSL Power Off 1. Press the Unload switch to eject the cartridge from the CSL. 2. Ask the operator to ensure that the drive has no I/O from the host. 3. Use the operator panel to place the CSL offline. Note: Refer to Chapter 6, “Menu System.” for instructions to place the CSL offline. 4. Press the Power switch on the rear of the CSL to OFF (0). This will power off the CSL. Figure 5-10. CSL Power Switch 1 4 3 2 C53661 1. 2. 3. 4. Power switch Power cord SCSI cable Terminator 5. Verify that the CSL powers off. Note: All indicators are off and the operator panel is blank. 95741 Sixth Edition 5-13 CSL Cartridge Loading/Unloading ■ CSL Cartridge Loading/Unloading This section contains procedures to load and unload cartridges within the CSL. Cartridge Loading Note: Engineering recommends no drive activity during cartridge loading. This ensures that no drive errors are induced. To correctly load a cartridge into the input bin, follow these instructions and refer to Figure 5-11. • Load cartridges into the CSL vertically with the Media Id label (R) right side up and facing out towards the operator (reels to the right). • Never load cartridges with the cartridge reels to the left. • Never load cartridges flat within the CSL. This causes an instant CSL failure. Figure 5-11. Cartridge Loading 1 2 3 C53658 1. Cartridge reels 2. Input bin bookend 3. Media ID label (R) 1. Move the CSL spring-loaded bookend to the right and hold it in this position while loading cartridges. 2. Load cartridges into the CSL vertically with the Media Id label (R) facing out towards the operator (reels to the right). 3. Verify that the customer label (if used) is on the left side of the cartridge (toward the feed channel). 4. Tilt the cartridge back slightly. 5-14 Sixth Edition 95741 CSL Cartridge Loading/Unloading 5. Insert the bottom-back edge of the cartridge into the CSL input bin. 6. Slide the front edge of the cartridge into the CSL. 7. Slowly release the CSL spring-loaded bookend and ensure it touches the loaded cartridges. 8. Check that all loaded cartridges are seated correctly. Note: Ensure that cartridges are aligned vertically and horizontally within the input bin and that the spring-loaded bookend is pressed firmly against the cartridges. Cartridge Unloading Cartridges are ejected from the feed channel into the output bin (Figure 5-12). One to seven cartridges may be ejected into the CSL output bin. Note: When unloading cartridges from the CSL output bin, ensure the springloaded bookend does not slam into the feed channel. To correctly unload a cartridge from the output bin, follow these instructions and refer to Figure 5-12: 1. Move the CSL spring-loaded bookend to the left and hold it in this position while unloading cartridges. 2. Grasp the cartridge(s) and tilt the cartridge back slightly. 3. Remove the cartridge(s). 4. Slowly allow the CSL spring-loaded bookend to touch the feed channel. Note: Allowing the output or input bin bookend to slam into the feed channel may cause drive errors. Figure 5-12. Cartridge Unloading 1 C53662 1. Output bin bookend 95741 Sixth Edition 5-15 Modes of Operation ■ Modes of Operation The CSL has three distinct modes of operation (Figure 5-13). They are: • • • System Mode Automatic Mode Manual Mode Figure 5-13. CSL Modes of Operation 1 2 3 C53663 1. system indicator 2. automatic indicator 3. manual indicator When power is applied to the CSL, illumination of one of the mode LEDs indicates the CSL is receiving power and is ready for operation. The operator indicator may also light, indicating a required manual intervention. System Mode The system mode allows the host (enterprise only) to control the CSL. The CSL stays in the system mode until changed from the operator panel or until the drive sends a mode change command. The drive changes the mode of operation at IPL to the mode set in the configuration on the operator panel. Note: If the input bin is empty while the CSL is in System mode, the input bin must be replenished, and the Start switch must be pressed to restart the CSL operation. If a Load Display command has been sent to the CSL from the host, a cartridge will be loaded. If a Load Display command has not been sent to the CSL from the host, a cartridge will not load until a Load Display command is received from the host to mount a cartridge. 5-16 Sixth Edition 95741 Modes of Operation Mount Message When the CSL receives a mount message from the host, one of the following occurs: • If the drive is empty and the feed channel contains a cartridge which hasn’t been previously loaded, the cartridge loads into the drive. • If the drive and the feed channel are empty, but at least one cartridge is available in the input bin, then the cartridge loads into the drive. • Refer to “Priority Mount Mode” on page 5-20 to physically mount a priority cartridge directly into the CSL. Unload Message When the CSL receives an unload message, the cartridge in the drive moves to the feed channel. The CSL sequences as follows: • • If the output bin is not full, the cartridge is placed into the output bin. If the output bin is full, the cartridge remains in the feed channel, and the operator indicator blinks until the cartridge is removed and the Start switch is pressed. Note: Refer to “Cartridge Removal from Feed Channel” on page 5-22 to remove a priority mounted cartridge from the feed channel. • If a mount has been pre-queued then, if possible, the next cartridge is mounted with only one cartridge shift operation. Place CSL in System Mode 1. Press the Autoload Mode switch until the system indicator illuminates. 2. Press the Start switch to set the System mode. 3. Load up to seven cartridges in the input bin. 4. Press the Start switch. Note: The CSL does not respond to the Start switch if a cartridge is not in the input bin of the loader. 5. Unload the output bin when necessary. 95741 Sixth Edition 5-17 Modes of Operation Automatic Mode The automatic mode allows the CSL to operate without operator intervention. Cartridges automatically loads from the input bin into the drive. Cartridges are loaded in the order they were inserted and unloaded into the output bin when the operating system is finished with the tape. Note: If the input bin is empty while the CSL is in Automatic mode, the input bin must be replenished, and the Start switch must be pressed to restart the CSL operation. Refer to “Priority Mount Mode” on page 5-20 to physically mount a priority cartridge directly into the CSL. Unload Message Upon receiving an unload message from the host, the CSL acts identically to the unload in the system mode with a subsequent pre-queued mount of the next cartridge into the drive automatically if possible. The CSL sequences as follows: • If the output bin is not full, the cartridge is placed into the output bin. • If the output bin is full, the cartridge remains in the feed channel, and the operator indicator blinks until the cartridge is removed from the output bin and the Start switch is pressed. Note: Refer to “Cartridge Removal from Feed Channel” on page 5-22 to remove a priority mounted cartridge from the feed channel. • If a mount has been pre-queued then, if possible, the next cartridge is mounted with only one cartridge shift operation. Example A job requires a specific order of cartridges to execute. 1. Load the cartridge tapes into the input bin in the order they will be used. 2. Press the Start switch. Note: The CSL automatically inserts cartridges into the feed channel in the order they were inserted in the input bin and ejects them into the output bin when the operating system has finished with each tape. Place CSL in Automatic Mode 1. Press the Autoload Mode switch until the green automatic indicator illuminates. 2. Press the Start switch to set the Automatic mode. 3. Load up to seven cartridges in the input bin in the required sequence (left to right, in the order they will be used). 5-18 Sixth Edition 95741 Modes of Operation 4. Press the Start switch. 5. Unload the output bin when the job is complete or as necessary. Manual Mode In manual mode, the operator has complete control over CSL and drive operation. While the CSL is in manual mode: • You may wait for a cartridge mount request and then mount a cartridge. • You may receive requests for multiple cartridge mounts and load the requested volumes into the input tray. • You may remove individual cartridges as they are ejected from the feed channel or wait until the output bin is full before removing them. Note: In Manual mode, however, you must press the Start switch each time to load a cartridge into the drive. Refer to “Priority Mount Mode” on page 5-20 to physically mount a priority cartridge directly into the CSL. Unload Upon receiving an unload command from the drive, the CSL acts identically to the unload in the system mode. After the unload is successfully completed the CSL pauses until the Start switch is pressed. Pressing the Start switch loads the next available cartridge. The CSL sequences as follows: • If the output bin is not full, the cartridge is placed into the output bin. • If the output bin is full, the cartridge remains in the feed channel, and the operator indicator blinks until the cartridge is removed from the output bin and the Start switch is pressed. Note: Refer to “Cartridge Removal from Feed Channel” on page 5-22 to remove a priority mounted cartridge from the feed channel. • If a mount has been pre-queued then, if possible, the next cartridge is mounted with only one cartridge shift operation. Place CSL in Manual Mode 1. Press the Autoload Mode switch until the green manual indicator illuminates. 2. Press the Start switch to set the Manual mode. 3. When a mount message appears on the operator panel or system console, place the requested volumes in the input bin. 4. Press the Start switch. 5. Unload the output bin when necessary. 95741 Sixth Edition 5-19 Modes of Operation Priority Mount Mode The CSL is a sequential scratch loader. An operator can physically mount a priority cartridge directly into the unit. The host may issue a Load Display command with required volser. This command may be issued during any CSL mode of operation informing the operator to place the cartridge into the feed channel (Figure 5-14). Note: The output bin holds only seven cartridges. If you are going to load a priority cartridge into the feed channel, ensure the output bin is unloaded or has space for the priority mounted cartridge. To mount a priority cartridge, review: • • • “CSL in System Mode” “CSL in Automatic Mode” on page 5-21 “CSL in Manual Mode” on page 5-22 Figure 5-14. Priority Mounting a Cartridge 3 2 1 C53664 1. First index rod 2. Second index rod 3. Feed channel CSL in System Mode When the CSL is in the system mode and the drive is not loaded, follow these procedures to load a priority cartridge: 1. Verify that the drive is currently unloaded and the index rods are on the right (Figure 5-14). 2. Insert the priority cartridge into the CSL feed channel (Figure 5-14): a. Insert the cartridge past the cartridge stop mechanism. See Figure 5-15. b. Do not insert the cartridge past the first index rod (Figure 5-15). 5-20 Sixth Edition 95741 Modes of Operation Note: If the cartridge is not inserted into the CSL feed channel properly (Figure 5-15), the CSL cannot insert the cartridge into the drive slot. 3. Check to ensure the operator indicator is flashing. 4. Press the Start switch to feed the cartridge into the drive and to clear the flashing operator indicator. Figure 5-15. Priority Mount Cartridge 1 3 2 C53665 1. Cartridge 2. First index rod 3. Cartridge stop mechanism CSL in Automatic Mode The automatic mode is used for sequential mounting of cartridges from the input bin into the drive. When the CSL is in the automatic mode and the drive is not loaded, follow these procedures to load a priority cartridge: 1. If there are no cartridges in the input bin, the operator indicator flashes to signal you to insert a priority (single) cartridge into the feed channel. Press the Start switch to resume CSL operation. 2. If the input bin is not empty, the mode must be changed to manual mode to mount the priority cartridge. This prevents the next cartridge from being automatically loaded. Note: Refer to Figure 5-15 to correctly load a cartridge into the feed channel 95741 Sixth Edition 5-21 Modes of Operation . CSL in Manual Mode This mode is used for sequential mounting of cartridges from the input bin into the drive. The operator controls each mount by pressing the Start switch before each mount. When the CSL is in the manual mode and the drive is not loaded, follow these procedures to load a priority cartridge: 1. If there are no cartridges in the input bin, the operator indicator flashes signaling you to put a cartridge into the feed channel. 2. Press the Start switch to resume CSL operation. Note: Refer to Figure 5-15 on page 5-21 to correctly load a cartridge into the feed channel. Cartridge Removal from Feed Channel If the output bin is full (seven cartridges), and you load an eighth cartridge into the feed channel for a priority mount, the cartridge cannot eject into the output bin. The cartridge ejects into the feed channel (Figure 5-16). You must physically remove the cartridge from the feed channel. Follow these instructions to remove the eighth cartridge from the feed channel: 1. Remove all cartridges from the input and output bins. 2. Push the cartridge stop mechanism down (Figure 5-16). 3. Grasp the cartridge and remove it from the feed channel. Figure 5-16. Cartridge Stop Mechanism 1 3 2 C53665 1. Cartridge 2. First index rod 3. Cartridge stop mechanism 5-22 Sixth Edition 95741 Error and Recovery ■ Error and Recovery Note: Refer to Chapter 7, “Error and Recovery,” for specific drive errors. Errors may be encountered anytime during operation of the CSL. CSL errors, recovery, and FSCs are discussed in this section. Note: The 4EXX FSCs are for the CSL only. Operator Indicator When the operator indicator (call out 6) is flashing (Figure 5-17), the CSL detected an operator-intervention condition. Refer to Table 5-5 on page 5-11 for a description of the operator indicator. Figure 5-17. CSL Operator Panel 1 2 3 10 11 12 4 5 6 13 7 8 14 15 9 C53660 1. 2. 3. 4. 5. 6. 7. 8. power indicator activity indicator clean indicator service indicator IPL switch operator indicator system indicator automatic indicator 9. 10. 11. 12. 13. 14. 15. manual indicator Unload switch Menu switch Select switch Operator display Start switch Autoload Mode switch Note: The IPL switch (5) initiates IPL of the drive only. Use the Power switch on the back of the CSL to initiate IPL of the CSL. When the operator indicator is on constantly, the CSL has detected an error condition (usually a jammed, incorrectly loaded, or tipped cartridge). 95741 • Refer to “Jammed Cartridge” on page 5-30 for the procedure to remove a jammed cartridge. • Refer to “Drive Failure to Load” on page 5-24 to unload an incorrectly loaded cartridge. • If cartridges are tipped in the input bin and will not load, reposition the cartridges to clear the malfunction. Sixth Edition 5-23 Error and Recovery Drive Failure to Load Cartridges may be loaded into the CSL incorrectly (priority mount or from the input bin). Sometimes, cartridges are loaded with the cartridge reels to the left (Figure 5-18). When this is done, the CSL attempts to load the cartridge into the drive. This type of a load causes an instant CSL failure. CAUTION: Never load cartridges with the cartridges reels to the left. Only load cartridges with the cartridges reels to the right. Incorrect Load Process This is the process of events when cartridges are loaded incorrectly into the CSL. The cartridge reels are facing to the left (Figure 5-18). You cannot see them in Figure 5-18. 1. The CSL attempts to load the cartridge into the drive. 2. The CSL loads the cartridge approximately three-quarters of the way into the drive. 3. The drive senses the cartridge is loaded incorrectly. 4. The CSL moves the cartridge out of the drive and to the cartridge stop mechanism (Figure 5-18). Figure 5-18. Ejected Cartridge (Failure to Load) 3 1 2 C53666 1. operator indicator 2. Display 3. Cartridge stop mechanism 5. Fault Symptom Code (FSC) LOAD 4E04 displays on the operator panel and the operator indicator is on constantly. 5-24 Sixth Edition 95741 Error and Recovery Recovery Process 1. Remove the incorrectly loaded cartridge: a. Press down on the cartridge stop mechanism (Figure 5-18 on page 5-24). b. Grasp the cartridge and pull it from the feed channel. 2. Clear the CSL error. a. Press the Start switch (Figure 5-17 on page 5-23) to clear the solid operator indicator. b. After the Start switch is pressed, the operator indicator blinks and the operator display still shows LOAD 4E04 until a successful load or you press the Unload switch (Figure 5-18 on page 5-24) to clear the display. 3. Ensure all remaining cartridges to be loaded are placed within the input bin correctly (cartridge reels to the right). 4. The CSL is now ready for normal operations. 95741 Sixth Edition 5-25 Error and Recovery Failure to Unload Cartridge Cartridges may fail to unload from the drive. When this malfunction occurs, the drive or CSL may be the defective FRU. The defective FRU is dependent on how far the cartridge is ejected from the drive and its relationship to the feed roller (Figure 5-19). • If the cartridge fails to unload and does not eject on the feed roller (Figure 5-19 on page 5-26), the drive is the defective FRU. • If the cartridge fails to unload and does eject on the feed roller (Figure 5-19 on page 5-26), the CSL is most likely the defective FRU. Note: Defective FRU Probability is: 90% CSL, 10% drive. Have a qualified technician remove and replace the drive or CSL. Figure 5-19. Feed Roller 2 1 C53824 1. Feed channel area 2. Feed roller 5-26 Sixth Edition 95741 Error and Recovery Clearing CSL Errors Refer to the following process to clear CSL errors. Follow the directions explicitly. Note: Any time the operator indicator is flashing or on solid, clear the obvious error. Refer to Table 5-5 on page 5-11 for a description of the operator indicator. 1. After correcting the error, press the Start switch (Figure 5-17 on page 5-23, call out 14) to clear the operator indicator. 2. If pressing the Start switch did not clear the indicator, press the Start switch twice. Note: Press the Start switch twice when there is a load failure or solid operator indicator (red) on the CSL. Pressing the switch twice re initializes the CSL. 3. If pressing the Start switch twice did not clear the operator indicator, power cycle the CSL to bring it back online. Refer to “Power On/Off CSL” on page 5-12 to correctly power cycle the CSL. Figure 5-20 on page 5-27 shows the location of the power switch. 4. If power cycling the CSL did not clear the operator indicator, the CSL must be replaced by a qualified technician. Figure 5-20. CSL Rear View 1 4 3 2 C53661 1. 2. 3. 4. Power switch Power cord SCSI cable Terminator 95741 Sixth Edition 5-27 Error and Recovery Fault Symptom Codes Perform the following sequence of checks if a CSL error occurs. 1. Check the CSL operator indicator to see if it is flashing (operator summoned) or on solid (failure). Clear the obvious error. 2. If the CSL does not indicate any problems, check the FSC list (Table 5-6). 3. Check sense data at the host for any FSC in addition to the information provided in Table 5-6. Note: Some malfunctions are caused by communications errors between the CSL and the drive, and also by internal software. If the malfunctions continue, force a dump of the drive for engineering evaluation. Table 5-6 provides the 4EXX FSCs, suspected malfunction, and possible fix. Table 5-6. CSL FSCs FSC Malfunction Fix 4E04 Cartridge installed incorrectly (180 degrees out, cartridge reels to left). Insert cartridge correctly. Install cartridge with reels to the right. See “Recovery Process” on page 5-25. Drive replaced within the CSL, and 4E04 displays when cartridge is loaded. Drive may not be aligned correctly within CSL. Have a qualified technician remove, replace, and align the drive. 4E05 SCSI load command rejected due to no CSL being attached to the drive. Check the black control cable between the drive and CSL. Final action: have a qualified technician replace the drive. 4E0C SCSI load command cannot be performed. The CSL is not in the System mode. Select the System mode. 4E0D SCSI load command cannot be performed. There is no cartridge in the input bin or feed channel. Load cartridge. Note: The 4E0D FSC may occur after a cleaning cartridge has been unloaded. 4E11 5-28 ESCON load command is rejected due to no CSL being attached to the drive. Sixth Edition Have a qualified technician check the black control cable between the drive and CSL. Final action: have a qualified technician replace the drive. 95741 Error and Recovery Table 5-6. CSL FSCs FSC Malfunction Fix 4E23 CSL encountered an error during an unload. 1. Check the CSL for any error condition. 2. Remove the cartridge. 3. Press the Start switch once. Note: LOAD 4E23 will display until you press the Load or Start switch. 95741 4E2D SCSI load command failed due to the CSL no longer in the System mode. The mode was changed during the load. Return CSL to System Mode. 4E31 SCSI load command failed due to the CSL no longer in the System mode. The mode was changed during the load. This error occurs immediately after a cleaning or dump cartridge has just been unloaded. Return CSL to System Mode. 4E34 SCSI load command failed due to no cartridge being available to load. This error only occurs immediately after a cleaning or dump cartridge has just been unloaded and the CSL is in the Automatic mode. Load a cartridge. Sixth Edition 5-29 Jammed Cartridge ■ Jammed Cartridge A jammed cartridge in a CSL is not a common malfunction. A jammed cartridge unloads from the drive and remains on the feed roller (Figure 5-21). It does not eject fully into the feed channel. You must know how to remove jammed cartridges when the malfunction occurs. Follow the procedures in this section to remove a jammed cartridge. See Figure 5-21 for the CSL manual unload device (MUD) screw location. The MUD screw is located to the right of the feed channel. Notes: • Only use the MUD mechanism to remove jammed cartridges (cartridges still in the 9840 Tape Drive) or to reset the drive for shipping (cartridges not on the feed roller). • The MUD screw must be turned clockwise (CW) to remove jammed cartridges. • The MUD screw must be turned counterclockwise (CCW) to reset the drive to its shipping position and to install and lock the shipping insert into the drive. . Figure 5-21. 9840 Tape Drive Manual Unload Device 1 3 2 C53667 1. MUD screw 2. Input bin 3. Feed channel 5-30 Sixth Edition 95741 Jammed Cartridge 1. Power off the CSL if power is applied (“Power On/Off CSL” on page 5-12). 2. Remove all cartridges from the input and output bins. 3. Locate the MUD screw within the CSL input bin (upper-left area). Note: The CSL MUD screw is located to the right of the feed channel. 1. Mud screw 2. Input bin 3. Feed channel 1 3 2 C53667 4. Obtain a long-common 1/8 in. screwdriver and insert it into the MUD slot. 5. Press against the spring-loaded MUD screw until it stops. Note: Do not turn the screwdriver CCW when removing a jammed cartridge. 6. Slowly turn the screwdriver CW to remove the jammed cartridge (may take approximately ten turns). a. Turn the MUD screw until it will not turn any further. This action lowers the reel motors within the drive. C53668 95741 Sixth Edition 5-31 Jammed Cartridge b. Turn the MUD screw CW until the cartridge rests on the feed roller. Note: Feed roller is callout number 2 in figure below. 1 4 2 3 C53669 1. 2. 3. 4. 5-32 MUD screw Feed roller (DETAIL A) Input bin Feed channel Sixth Edition 95741 Jammed Cartridge 7. Remove the screwdriver. 8. Remove the cartridge from the 9840 Tape Drive. Note: The cartridge will not eject completely out of the CSL. It will only eject out of the drive and stop deep inside the feed channel on the feed roller. a. Use both hands and reach between the input bin and output bin bookends. b. Grasp the cartridge with your fingers. c. Slowly work the cartridge out of the drive through the feed channel. 1. Cartridge 2. Feed channel 2 1 C53670 9. Work the cartridge through the feed channel to the cartridge stop mechanism. a. Push down on the cartridge stop mechanism. Note: This allows the cartridge to be removed from the front of the feed channel. b. Grasp the cartridge and remove it from the feed channel. 1. Cartridge 2. First index rod 3. Cartridge stop mechanism 1 3 2 C53665 95741 Sixth Edition 5-33 Jammed Cartridge 10. Power on the CSL. 11. Refer to “Power On/Off CSL” on page 5-12 for the power on procedures. Notes: • Refer to the figure below for location of the power switch. • If cartridges continue to jam, the CSL is defective and must be replaced by a qualified technician. 4 1. 2. 3. 4. 1 Power switch Power cord SCSI cable Terminator 3 2 C53661 5-34 Sixth Edition 95741 Shipping Insert ■ Shipping Insert This section contains instructions to remove, install, and lock a shipping insert into the CSL. The shipping insert must always be inserted and locked into the CSL. Read caution below. CAUTION: If the shipping insert is not locked into the tape drive, the drive head will become damaged in shipment. When you receive a new CSL, you must remove the shipping insert. Figure 5-22 provides the location of the shipping insert within the CSL feed channel. Figure 5-22. Shipping Insert 1 2 5 3 4 1. 2. 3. 4. 5. C53671 Shipping insert Feed roller Input bin Cartridge stop mechanism Feed channel 95741 Sixth Edition 5-35 Shipping Insert Removal Follow these instructions to remove the shipping insert from the CSL. 1. Locate the shipping insert within the feed channel. 2. Push the input bin bookend to right of the input bin and hold it in place. 3. Reach through the input bin and squeeze the shipping insert handle together. Note: Squeezing the handle unlocks the shipping insert from the drive. 4. Slide the shipping insert out through the feed channel to the cartridge stop mechanism. 5. Push down on the cartridge stop mechanism and remove the shipping insert. 1 1. 2. 3. 4. 5. 2 5 Shipping insert Feed roller Input bin Cartridge stop mechanism Feed channel 3 4 C53671 6. Store the shipping insert. 5-36 Sixth Edition 95741 Shipping Insert Install and Lock Follow these instructions to properly install and lock the shipping insert into a CSL. Before you can lock the shipping insert into the CSL, you must use the MUD screw (Figure 5-23) to raise the reel motors and to lower the cleaning brush within the drive. CAUTION: If the shipping insert is not locked into the tape drive, the drive head will become damaged in shipment. Notes: • Only use the MUD mechanism to reset the drive for shipping. • The MUD screw must be turned CCW to reset the drive to its shipping position and to install and lock the shipping insert into the drive. Figure 5-23. MUD Screw in CSL 1 3 2 C53667 1. MUD screw 2. Input bin 3. Feed channel 95741 Sixth Edition 5-37 Shipping Insert 1. Power off the CSL if power is applied. 4 1. 2. 3. 4. 1 Power switch Power cord SCSI cable Terminator 3 2 C53661 2. Locate the MUD screw to the right side of the feed channel. 3. Obtain a long-common 1/8 in. screwdriver and insert it into the MUD slot. 4. Press against the spring-loaded MUD screw until it stops. 1. MUD screw 2. Input bin 3. Feed channel 1 3 2 C53667 5-38 Sixth Edition 95741 Shipping Insert Note: Do not turn the screwdriver CW when preparing the drive for a shipping insert. 5. Slowly turn the screwdriver CCW to raise the reel motors and to lower the cleaning brush. Note: When the MUD screw will not turn any further, the reel motors are raised and the cleaning brush is lowered. C53672 6. Remove the screwdriver. 7. Insert and lock the shipping insert in the 9840 Tape Drive. Note: Some force must be used to insert the shipping insert past the feed roller. 8. Gently pull the shipping insert outward to verify it is locked within the carriage. 1 1. 2. 3. 4. 5. 2 5 Shipping insert Feed roller Input bin Cartridge stop mechanism Feed channel 3 4 C53671 9. Send the defective CSL to StorageTek. 95741 Sixth Edition 5-39 Shipping Insert This page intentionally left blank. 5-40 Sixth Edition 95741 6 Menu System This chapter describes the menu system for the 9840 Tape Drive and how to perform specific operations using the menus and submenus, such as: • • • Review drive configuration and firmware release level Reconfigure the drive Special drive operations When the drive is online, you can view the current configuration settings and firmware level. When the drive is offline, you can change the configuration settings or perform special drive operations. This chapter contains: • • • “Menu Structure Overview” on page 6-3 - “Online Main Menu Operation” on page 6-4 - “Offline Main Menu Operation” on page 6-6 “Explanation of Menu Trees” on page 6-8 Menu Trees: - “Fibre Channel View Configuration Status” on page 6-9 - “Fibre Channel Change Configuration Menu” on page 6-10 - “SCSI View Configuration Status” on page 6-23 - “SCSI Change Configuration Menu” on page 6-24 The single-page menu trees show sequences graphically. You can use them if you do not need detailed instructions. The multi-page menu tables have more instructions and detail for less experienced users. Note: Drives are preset to manufacturing’s default settings. Therefore, all drives must be reconfigured to specific requirements upon installation. 95741 Sixth Edition 6-1 You must use the operator panel Menu switch (1, Figure 6-1), Select switch (2, Figure 6-1), and display (3, Figure 6-1) to access all menus and submenus. Press the Menu switch to navigate from one menu item to the next. Press the Select switch to enter a submenu and navigate through the options in the submenu. Figure 6-1. Operator Panels A 3 2 1 B service 1 2 3 C53679 A is the standard operator panel. B is the CSL operator panel. 1. Menu Switch 2. Select Switch 3. Display 6-2 Sixth Edition 95741 Menu Structure Overview ■ Menu Structure Overview Figure 6-2 shows an overview of the 9840 main menu system. When the Menu switch on the Operator Panel is pressed, the first main menu allows selection of Online (default) or Offline main menus. Pressing the Select switch toggles the option, and pressing the Menu switch advances the display to the next main menu. Figure 6-2. Main Menu System View/Change Configuration Online/Offline Entry Point to Other Menus. Drive Configuration Submenus View - Online Change - Offline Drive Operations Drive Firmware Drive Operations Submenus (Offline Only) No Submenus No Submenus No Submenus Shows Drive Firmware Release Level Shows CSL Firmware Release Level Exits Menu System CSL Firmware Exit Menu (None = No CSL) C53514 View/Change Configuration main menu views drive configuration settings in Online, or allows drive configuration changes when Offline. Invoke the submenus by pressing the Select switch, or advance to the next main menu item by pressing the Menu switch. The Drive Firmware Main Menu displays the drive firmware release level. The CSL Firmware Main Menu displays the CSL firmware release level (when the drive is installed in a CSL), or CSL NONE (when not installed in a CSL). The Exit Menu provides two choices: • • Exit the menu system by pressing the Select switch Loop back to the Online/Offline Main Menu item by pressing the Menu switch. If you exit the menu system with the drive Offline, the Operator Panel will alternately flash Offline as a reminder that drive status is still Offline. This reminder will flash until the drive is placed back Online, or powered-off. 95741 Sixth Edition 6-3 Menu Operations ■ Menu Operations Menu operations for Online and Offline are very similar. Online menus only provide viewing of current settings and/or status. Offline menus allow option selections and/or change to various settings. In both menu systems, press Select to toggle/increment options, or to answer “Yes”. Press Menu to advance to the next menu, or to answer “No”. Online Main Menu Operation When the drive is Online, the main menus shown on Figure 6-3 on page 6-5 are active. With Online selected, press Menu (one or more times) to advance to the View Configuration (View CFG ?) Main Menu, where you will have two choices: • Press Select (Yes) to view configuration submenus which display the current drive configuration settings. • Press Menu (No) to bypass, and advance to the next main menu. Notes: 1. Fibre Channel interface drives provide for Port A and B Enable/ Disable selection before the View Configuration Main Menu appears. 2. The View Configuration submenus vary slightly relative to specific interface type. The view-only Firmware Release Main Menu displays the drive’s firmware code release level in the following format: Rx.yy.zzzc; where x = major revision level, y = minor revision level, z = integration number, and c = channel interface type (f for Fibre Channel, and s for SCSI). When a 9840 drive is installed in a CSL, the view-only CSL Firmware Release Main Menu displays the CSL’s firmware code release level in the following format: CSL x.y.zz; where x = major revision level, y = minor revision level, and z = integration number. CSL None is displayed when the drive is not installed in a CSL. The Main Exit Menu (Exit Menu?) allows choice of exiting menu system by pressing Select (Yes); or, looping back to the Online/Offline Main Menu by pressing Menu (No). 6-4 Sixth Edition 95741 Menu Operations Figure 6-3 provides an overview of the online menus and submenus. Figure 6-3. Online Main Menus and Submenus View Configuration Entry Point to View Configuration Menus View Drive Configuration (Fibre Channel) View Drive Configuration (SCSI) Compress Mode Compress Mode No Submenus No Submenus No Submenus Data Security Erase (DSE) Mode DSE Mode View Drive Firmware Release Level View CSL Firmware Release Level Exits Menu System Port A and B Attributes SCSI Target Negotiation Mode Tape Bar Usage Language Selection VolSafe Usage SCSI ID View Drive Firmware Level View CSL Firmware Level Exit Menu (None = No CSL) SCSI Speed Mode SCSI Width Mode Tape Bar Usage Full Code Emulation Mode Library Address CSL Power Up Mode World Wide Name (H) World Wide Name (L) Serial Number Exit or Loop Language Selection VolSafe Usage Full Code Emulation Mode Library Address CSL Power Up Mode World Wide Name (H) World Wide Name (L) Serial Number Exit or Loop 95741 Sixth Edition C53517 6-5 Menu Operations Offline Main Menu Operation When the drive is Offline, the main menus shown on Figure 6-4 on page 6-7 are active. With Offline selected, press Menu (one or more times) to advance to the Change Configuration (Chng CFG ?) Main Menu, where you will have two choices: • Press Select (Yes) to enter change configuration submenus which display options to change drive configuration settings. • Press Menu (No) to bypass, and advance to the next main menu. Note: Fibre Channel interface drives provide for Port A and B Enable/Disable selection before the Change Configuration Main Menu appears. The Change Configuration submenus allow you to change drive configuration settings. Options vary, depending on the type of channel interface in the drive. The Drive Operations (Drv Menu ?) menu allows you to perform: • Initial Program Load (IPL) from a tape (loads new firmware code into the drive EEPROM from a code tape) • Create a dump tape (format a tape cartridge to receive dump data) • Create a code tape (copy firmware from drive EEPROM onto a tape) • Create a data tape (format a tape cartridge to receive data) • Rebuild Media Information Region (MIR) • Run diagnostic routines. Note: See the drive operations menu tree (Figure 6-10 on page 6-34) for additional information. Press Select (Yes) to enter submenus, or Menu (No) to bypass, and advance to the next main menu. The view-only Firmware Level and CSL Firmware Level Main Menus function the same as they did for Online Main Menu Operation. The Main Exit Menu, like it did for Online Main Menu Operation, provides a choice to exit the menu system or loop-back to the Online/Offline Main Menu. 6-6 Sixth Edition 95741 Menu Operations Figure 6-4 provides an overview of the offline menu operations. Figure 6-4. Offline Main Menu and Submenus Change Configuration Entry Point to Change Configuration Menus Change Drive Configuration (Fibre Channel) Change Drive Configuration (SCSI) Drive Operations Compress Mode Compress Mode IPL from Tape (Update MC) DSE Mode DSE Mode Make Dump Tape Port A and B Attributes Tape Bar Usage Language Selection VolSafe Usage Full Code Emulation Mode Library Address SCSI ID SCSI Target Negotiation Mode SCSI Speed Mode SCSI Width Mode Tape Bar Usage Language Selection VolSafe Usage Make Code Tape Make Data Tape View Drive Firmware Level View CSL Firmware Level Exit Menu No Submenus No Submenus No Submenus View Drive Firmware Release Level View CSL Firmware Release Level Exits Menu System (None = No CSL) Rebuild MIR Write/Read Diagnostic Servo Head Diagnostic Servo Load/ Unload Diagnostic Exit or Loop Full Code CSL Power Up Mode Emulation Mode World Wide Name (H) Library Address World Wide Name (L) CSL Power Up Mode Save if Needed World Wide Name (H) Exit or Loop World Wide Name (L) Save if Needed Exit or Loop 95741 C53515 Sixth Edition 6-7 Explanation of Menu Trees ■ Explanation of Menu Trees Figure 6-6 through Figure 6-10, later in this chapter provide graphic operational sequences for the menu operations: • • • • • Figure Figure Figure Figure Figure 6-6 “Menu Tree—View Fibre Channel Configuration” on page 6-9 6-7 “Menu Tree—Change Fibre Channel Configuration” on page 6-10 6-8 “Menu Tree—View SCSI Configuration” on page 6-23 6-9 “Menu Tree—Change SCSI Configuration” on page 6-24 6-10 “Menu Tree—Drive Operations” on page 6-34 Use the legend, shown in Figure 6-5, as an aid to navigate the Menu Trees. There are only two Operator Panel switches used for the menu system: Menu and Select. The boxes show menu displays. Figure 6-5. Menu Trees Legend Option Option Press “Menu” to bypass. Option 1 2 Select etc. Press Select to step options, then press Menu to invoke, and step to next menu. Menu Press “Menu” for “No” and bypass submenu. Option ? Select Yes Connection from related menu or submenu. Menu No Press Select for “Yes” and go to submenu. From xxxyyyzzza Characters in italics are variable. Select Menu View only display, press Menu or Select to step to next menu. C53230 Pressing the Menu switch advances the menu display along the flow direction, sets a menu option after selection, or answers “No” to a menu choice question. Pressing the Select switch toggles/increments menu options or answers “Yes” to a menu choice question. When there is not an option, selection, or choice presented, such as during view-only menus, pressing Select has same result as pressing Menu. To enter variable characters or digits, press Select to start the change mode. (The left-most variable character/digit begins to flash.) Each additional press of the Select switch increments the value one step. When the desired value is displayed, press Menu to set the value and advance flash to next variable character/digit. When the last variable character/digit has been set, Menu accepts entry and advances display to the next menu, or Select restarts the change mode. 6-8 Sixth Edition 95741 Fibre Channel View Configuration ■ Fibre Channel View Configuration Status Figure 6-6 provides a menu tree for viewing a Fibre Channel configuration. Figure 6-6. Menu Tree—View Fibre Channel Configuration Cmprss Xxx Hard PA X (Yes/Off/No) (Y/N) Menu Menu Menu (Select Online) Online PA=xx, yyy Full DSE X Select Offline (Y/N) Menu Toggle Menu Soft PA XX Menu (HI/LO) Port A XXX Select View PrtA? (ENA/DIS) Menu Yes Menu Menu MaxSz xxxx No 2 Port B XXX Yes Menu Menu Menu Select View PrtB? (ENA/DIS) No A_I=xxyyzz Lib Adr xy Menu 3 Select View CFG ? Menu Tape Bar X Yes Menu H=xxxxxxxx (Y/N) CSL Xxxxxx No (System/Auto Menu 1 4 L=yyyyyyyy Rx.yy.zzza (Language) Menu Menu H=xxxxxxxx VolSafe X Menu CSL XXXXX (x.y.z/NONE) Menu Menu (Y/N) L=yyyyyyyy Menu Exit Menu? Menu 2 3 Notes: 1. Firmware release level. Menu Menu 2. Port A steps to view PrtB? S/N=zzzzzz 3. Port B steps to Tape Bar Y/N. FullCode X (Y/N) No Menu /Manual) Select Yes Menu Menu Emul XXXXX Exit CFG ? Menu No Menu 4. Current language slection desplayed. Select Yes C53511 95741 Sixth Edition 6-9 Fibre Channel Change Configuration ■ Fibre Channel Change Configuration Menu Figure 6-7 provides a menu tree for changing a Fibre Channel configuration Figure 6-7. Menu Tree—Change Fibre Channel Configuration (Sheet 1 of 3) Select Chng CFG ? A Sheet 2 Yes Menu Menu No E Sheet 2 (Select Offline) Online Offline Drv Menu ? Select Toggle Menu 1 Menu Rx.yy.zzza Menu Port A ENA Port A DIS Select 2 CSL XXXXX (x.y.z/NONE) Menu Menu Port B ENA Port B DIS Select Exit Menu? Menu No Menu Select Yes Notes: 1. Firmware release number. 2. CSL Firmware release number only appears when drive is installed in a CSL. 6-10 C53512 Sixth Edition 95741 Fibre Channel Change Configuration Figure 6-7. Menu Tree—Change Fibre Channel Configuration (Sheet 2 of 3) Cmprss Yes A Sheet 1 Cmprss Off Select Emul XXXXX Select Menu Cmprss No Menu Lib Adr xy Full DSE Y Full DSE N Select 2 Select 3 Menu CSL System Menu CSL Auto Port A XXX Cfg PrtA? (ENA/DIS) Select Yes Menu CSL Manual B Sheet 3 Menu No Select H=xxxxxxxx Cfg PrtB? Select Yes Menu C Sheet 3 2 3 Menu No D Sheet 3 L=yyyyyyyy Tape Bar Y Tape Bar N Select 2 Select 3 Menu 4 Menu WWN Custom Select WWW Normal Language ? Select Menu Menu 1 Save/IPL ? VolSafe Y Select VolSafe N No Menu Menu FullCode Y FullCode N Select Yes Saving CFG IPL Select Exit CFG ? Menu No Menu Select Yes Notes: 95741 1 VolSafe Y requires password from StorageTek Technical Support. 2 When all digits are steady, press Menu to accept; or press Select to restart change mode. 3 Press Select to step flashing digit. Press Menu to set. 4 Normal resets WWN to factory preset. Sixth Edition E Sheet 1 C53976 6-11 Fibre Channel Change Configuration Figure 6-7. Menu Tree—Change Fibre Channel Configuration (Sheet 3 of 3) Port A B Sheet 2 Port B Hard PA Y C Sheet 2 Select Hard PA N Hard PA Y Menu Menu PA=xy, yyy PA=xy, yyy Select 1 2 Select 1 Menu 2 Menu Soft PA HI Soft PA HI Select Soft PA LO Select Soft PA LO Menu Menu MaxSz xxxx MaxSz xxxx Select Menu Select Menu H=xxxxxxxx H=xxxxxxxx Select 1 2 Select 1 Menu 2 Menu L=yyyyyyyy L=yyyyyyyy Select 1 2 Select 1 Menu 2 Menu 3 WWN Custom 3 WWN Custom Select WWN Normal WWN Normal Menu Select Menu Cfg PrtB Select D Sheet 2 Yes Menu Select Hard PA N No Notes: 1. When all digits are steady, press Menu to accept; or press Select to restart change mode. D Sheet 2 2. Press Select to step flashing digit. Press Menu to set. 3. Normal resets WWN to factory preset. 6-12 Sixth Edition C53978 95741 Fibre Channel Change Configuration Table 6-1 provides detailed instructions to change configuration of a Fibre Channel drive when the drive is offline. Table 6-1. Menu Table—Fibre Channel Configuration Options Notes Procedure Online/Offline Main Menu Online/ Offline Defaults to Online at power-on. Offline must be selected to change configuration settings. OffLn Pend may display while waiting for a system response or diagnostics completion. 1. If required, press Menu repeatedly until Online or Offline is displayed. 2. If Online, press Select to toggle option to Offline. 3. Press Menu to advance to the Port A Enable/Disable menu. Port A Enable/Disable Menu Defaults to enabled (ENA). 1. Press Menu to bypass, or Port A ENA Port A enabled. (Normal for single port configuration.) Port A DIS Port A disabled (DIS). 2. Press Select to toggle option; then, press Menu to set, and advance to the Port B Enable/ Disable menu. DIS Pend or ENA Pend may display while waiting for a system response. Note: Manufacturing ships drive with the Port A ENA option selected. Port B Enable/Disable Menu Defaults to ENA. 1. Press Menu to bypass, or Port B ENA Port B enabled. Port B DIS Port B disabled. (Normal for single port configuration.) 2. Press Select to toggle option; then, press Menu to set, and advance to the Change Configuration (Chng CFG) Main Menu. DIS Pend or ENA Pend may display while waiting for a system response. Note: Manufacturing ships drive with the Port B ENA option selected. Change Configuration Main Menu Chng CFG ? This is the entry point to the Configuration submenus. 1. Press Select to enter Configuration submenus, or 2. Press Menu to bypass. 95741 Sixth Edition 6-13 Fibre Channel Change Configuration Table 6-1. Menu Table—Fibre Channel Configuration (Continued) Options Notes Procedure Compress Mode Submenu Defaults to last saved selection. 1. Press Menu to bypass, or Cmprss Yes When Yes is selected, data is compressed, by default. Host can request no data compression. Cmprss Off When Off is selected, data is not compressed, and host request has no effect. 2. Press Select until the desired option is displayed; then, press Menu to set, and advance to next submenu. Cmprss No When No is selected, data is not compressed, by default. Host can request data compression. Note: Manufacturing ships drive with the Cmprss Yes option selected. Data Security Erase Mode Submenu Defaults to last saved selection. 1. Press Menu to bypass, or Full DSE Y Full DSE Y writes a random binary pattern on the media, over-writing existing data, from the point of an “Erase” command, to the End of Tape. 2. Press Select to toggle option; then, press Menu to set, and advance to next submenu. Full DSE N Full DSE N writes data on the media that indicates valid data does not exist beyond the point of an “Erase” command. Note: Manufacturing ships drive with the Full DSE Y option selected. Port A Attributes Submenu Cfg PrtA ? View or change Port A attributes as defined in the Port A/B Attributes Submenus. 1. Press Select (Yes) to enter the Port A/B Attributes submenus, or 2. Press Menu (No) to bypass. Port A/B Hard Physical Addressing Submenu Defaults to last saved selection. 1. Press Menu to bypass, or Hard PA N PA N uses a new physical address each time. Hard PA Y PA Y uses same assigned physical address each time. 2. Press Select to toggle option; then, press Menu to set, and advance to next submenu. Note: Manufacturing ships drive with Hard PA N option selected. 6-14 Sixth Edition 95741 Fibre Channel Change Configuration Table 6-1. Menu Table—Fibre Channel Configuration (Continued) Options Notes Procedure Port A/B Hard Physical Address Submenu Defaults to last saved selection. PA=xx,ddd xx is the hex display physical address. ddd is the decimal index into the ALPA table (valid indexes are 000–125. Engineering recommends that Port A addresses be even numbers and Port B addresses be odd numbers 1. Press Select to start change mode; or, press Menu to bypass. 2. Press Select to increment digit until desired value is displayed, then press Menu to set. 3. Repeat step 2 for each digit. 4. Press Menu to advance to the next submenu; or, press Select to restart change mode. As you manually change the decimal index digits (ddd), the hex display (xx) automatically changes. Pressing Select when all digits are steady, starts the change mode. The left-most d digit begins flashing and will toggle between 0-1 (only valid values) with each press of Select. Pressing Menu sets the digit at the displayed value and advances flashing to the next digit. Each press of Select will increment the flashing digit up one value (0-9 valid). Pressing Menu sets the digit at the displayed value, and advances flashing to the last digit. When the last digit is set, pressing Menu advances menu to next submenu. Pressing Select will restart the change mode with left-most digit. Port A/B Soft Physical Addressing Submenu Note: Skip this menu if Hard Physical Addressing is being used. Defaults to last saved selection. 1. Press Menu to bypass, or Soft PA LO Searches for a soft loop ID in descending order (125 to 0) Soft PA HI Searches for a soft loop ID in ascending order (0 to 125) 2. Press Select to toggle option; then, press Menu to set, and advance to the next submenu. 95741 Sixth Edition 6-15 Fibre Channel Change Configuration Table 6-1. Menu Table—Fibre Channel Configuration (Continued) Options Notes Procedure Port A/B Maximum Data Size Submenu MaxSz 2112 Selects frame size. 1. Press Menu to bypass, or MaxSz 2048 Engineering recommends a setting of 2048. 2. Press Select until desired option is displayed; then, press Menu to set, and advance to the next submenu. MaxSz 1280 MaxSz 1024 MaxSz 768 Note: Manufacturing ships drive with the MaxSz 2112 option selected. Port A/B World-Wide Name Submenu Note: Firmware release level 1.30.111, and up, can create a “Custom” WWN as required for special circumstances. When Custom WWNs are to be used, Port A, Port B, and Drive Node WWNs should all be changed to designated Custom WWNs to meet special circumstances. Make sure a Custom WWN is unique, and registered in Host interface software. Unregistered or duplicate WWNs will cause Host interface anomalies. Defaults to last saved selection. H=xxxxxxxx L=yyyyyyyy H=xxxxxxxx, together with L=yyyyyyyy, comprise the unique 64-bit WWN that identifies this specific port. Pressing Select when all digits are steady starts the change mode. The left-most hexadecimal digit begins flashing and will increment up one value with each additional press of Select. 1. Press Select to start change mode; or, press Menu to bypass. 2. Press Select to increment digit until desired value is displayed, then press Menu to set. 3. Repeat step 2 for each digit. 4. Press Menu to advance to the next submenu; or, press Select to restart change mode. Pressing Menu sets the flashing digit at displayed value (0-F), and advances flashing to the next digit. When the last digit is set, a second press of Menu advances menu to next submenu. Pressing Select restarts the left-most digit flashing. Note: Manufacturing generates a “Normal” WWN and stores it in the drive EEPROM. 6-16 Sixth Edition 95741 Fibre Channel Change Configuration Table 6-1. Menu Table—Fibre Channel Configuration (Continued) Options Notes Procedure Port A/B Custom/Normal WWN Submenu Note: This submenu only appears if a Custom WWN is in use, or is being created. WWN Custom Custom is default selection. WWN Normal Normal selection recalls the stored Normal WWN from the drive EEPROM. Currently, a password (use 500) is required to save a new Custom WWN, or to reset a Custom WWN back to the stored Normal WWN. Password requirement will not be in future firmware releases. 1. Press Menu to invoke a Custom WWN, and advance to the next submenu; or, 2. Press Select to toggle option; then, press Menu to reset WWN to the stored Normal WWN, and advance to the next submenu. Note: If valid Password is not entered, change to the WWN will not be saved. Port B Attributes Submenu Cfg PrtB ? View or change Port B attributes as defined in the preceding Port A/B Attributes Submenus, starting on page 6-14. 1. Press Select (Yes) to enter the Port A/B Attributes submenus, or 2. Press Menu (No) to bypass. Tape Bar Submenu Tape Bar Y Tape Bar N Selects a barchart that displays how much tape is written and how much tape has been read. Deselects the barchart display. 1. Press Menu to bypass, or 2. Press Select to toggle option; then, press Menu to set, and advance to the next submenu. See “Tape Bar” on page 1-14 for additional information. Note: Manufacturing ships drive with the Tape Bar N option selected Language Selection Submenu Language ? Defaults to last saved selection. 1. Press Menu to bypass, or Selects display language: English, Espanol, Francais, Italiano, or Deutscher. 2. Press Select until desired option is displayed; then, press Menu to set, and advance to the next submenu. Note: Manufacturing ships drive with the English option selected 95741 Sixth Edition 6-17 Fibre Channel Change Configuration Table 6-1. Menu Table—Fibre Channel Configuration (Continued) Options Notes Procedure VolSafe Selection Submenu Defaults to last saved selection. VolSafe Y VolSafe N 1. Press Menu to bypass, or When VolSafe Y is selected, a 2. Press Select to toggle option; password (Contact StorageTek then, press Menu to set. Technical Support) must also be entered before VolSafe is enabled. 3. If applicable, press Select to start password entry. The left-most character begins flashing. When VolSafe N is selected, VolSafe is disabled. 4. Press Select to increment until desired character is displayed, then press Menu to set. 5. Repeat step 4 for each character. 6. Press Menu to advance to the next submenu; or, press Select to restart. Note: Manufacturing ships drive with the VolSafe N option selected. Full Code Load Submenu Defaults to last saved selection. 1. Press Menu to bypass, or FullCode Y When FullCode Y is selected, all available drive code images are downloaded to the EEPROM. This enables the drive to be used to create a code tape with all images which then could be used to update other drives. 2. Press Select to toggle option; then, press Menu to set, and advance to the next submenu. FullCode N When FullCode N is selected, only the specific code image for the drive is downloaded to EEPROM. This option allows more EEPROM space for dumps and event logs, but disables the drive from creating code tapes. Note: Manufacturing ships drive with only one code image, and FullCode N selected. CodCrFail3 displays if you try to make a code tape from a drive with only one image loaded. (Code release level 1.30.109 and up, displays CHK A738.) To enable a drive to create code tapes, select FullCode Y, and load the desired code release level from a valid source. 6-18 Sixth Edition 95741 Fibre Channel Change Configuration Table 6-1. Menu Table—Fibre Channel Configuration (Continued) Options Notes Procedure Emulation Mode Submenu Emul XXXXX Defaults to last saved selection. Emul STD is Native. Emul 3590 is 3590B (AS400). Emul SD-3 1. Press Menu to bypass, or 2. Press Select until desired option is displayed; then, press Menu to set and advance to the next submenu. Emul F2483 Emul 3490E is 3490E11 (AS400). Emul 7 Emul STD s Emul 3590s Emul 12 Emul 13 Emul 14 CAUTION: DECREASED CAPACITY. Emul STD s and Emul 3590s selections use a portion of tape length for recording. DO NOT USE these selections unless instructed to do so by StorageTek Engineering. Note: Manufacturing ships drive with the Emul STD option selected. Std identifies the drive to the host relative to actual (Native) model. 95741 Sixth Edition 6-19 Fibre Channel Change Configuration Table 6-1. Menu Table—Fibre Channel Configuration (Continued) Options Notes Procedure Library Address Submenu Lib Adr xy Defaults to last saved selection. Pressing Select when both characters are steady, starts the change mode. The x character begins flashing and will increment up, one value with each additional press of Select. Pressing Menu sets flashing character at displayed value (0-F), and advances to the y character. 1. Press Select to start change mode; or, press Menu to bypass. 2. Press Select to increment until desired value is displayed, then press Menu to set. 3. Repeat step 2 for y character. 4. Press Menu to advance to the next submenu; or, press Select to restart change mode. For 9738 libraries, the addresses of all drives stay at the factory preset (FF). Note: Manufacturing ships drives with Lib Adr FF selected. CSL Power On Mode Submenu Defaults to last saved selection. 1. Press Menu to bypass, or Selects the default operation of the CSL when powering on: 2. Press Select until desired option is displayed; then, press Menu to set and advance to next submenu. CSL System • CSL System allows the host to control the CSL. CSL Auto • CSL Auto allows the CSL to operate automatically. CSL Manual • CSL Manual allows manual operations only. Note: Manufacturing ships drives with CSL Auto option selected. 6-20 Sixth Edition 95741 Fibre Channel Change Configuration Table 6-1. Menu Table—Fibre Channel Configuration (Continued) Options Notes Procedure Drive Node World-Wide Name Submenu Note: Firmware release level 1.30.111, and up, can create a “Custom” WWN as required for special circumstances. When Custom WWNs are to be used, Port A, Port B, and Drive Node WWNs should all be changed to designated Custom WWNs to meet special circumstances. Make sure a Custom WWN is unique, and registered in Host interface software. Unregistered or duplicate WWNs will cause Host interface anomalies. Defaults to last saved selection. H=xxxxxxxx L=yyyyyyyy H=xxxxxxxx, together with L=yyyyyyyy, comprise the unique 64-bit WWN that identifies this specific drive. Pressing Select when all digits are steady starts the change mode. The left-most hexadecimal digit begins flashing and will increment up one value with each additional press of Select. 1. Press Select to start change mode; or, press Menu to bypass. 2. Press Select to increment digit until desired value is displayed, then press Menu to set. 3. Repeat step 2 for each digit. 4. Press Menu to advance to the next submenu; or, press Select to restart change mode. Pressing Menu sets the flashing digit at displayed value (0-F), and advances flashing to the next digit. When the last digit is set, a second press of Menu advances menu to next submenu. Pressing Select restarts the left-most digit flashing. Drive Node Custom/Normal WWN Submenu Note: This submenu only appears if a Custom WWN is in use, or is being created. WWN Custom Custom is default selection. WWN Normal Normal selection recalls the stored Normal WWN from the drive EEPROM. Currently, a password (use 500) is required to save a new Custom WWN, or to reset a Custom WWN back to the stored Normal WWN. Password requirement will not be in future firmware releases. 1. Press Menu to invoke Custom WWN, and advance to the next submenu; or, 2. Press Select to toggle option; then, press Menu to reset WWN to the stored Normal WWN, and advance to the next submenu. Note: If valid password is not entered, change to the WWN will not be saved. 95741 Sixth Edition 6-21 Fibre Channel Change Configuration Table 6-1. Menu Table—Fibre Channel Configuration (Continued) Options Notes Procedure Save Configuration Submenu Save/IPL ? This submenu appears only if the drive configuration was changed. 1. Press Select (Yes) to save changes and initiate IPL; or, Saving CFG displays for 2 seconds after pressing Select. 2. Press Menu (No) to cancel changes. After saving configuration, a Fibre Channel drive automatically performs IPL. Save Fails displays for RAM problems. See Table 7-2 on page 7-3 for instructions. Exit Configuration Submenu Exit CFG ? This submenu allows you to exit CFG, or to repeat the CFG submenus. 1. Press Select (Yes) to exit CFG, or 2. Press Menu (No) to loop back to the Compress Mode Submenu. Main Exit Main Menu Exit Menu? This menu allows you to exit the menu system, or to stay in, with an opportunity to return the drive to Online before exiting the menu system. 1. Press Select (Yes) to exit the menu system, or 2. Press Menu (No) to return to the Online/Offline main menu. 3. If applicable, IPL the drive to If the drive is not returned to invoke the changes. Online before exiting the menu system, the display will flash Offline every few seconds as a reminder that drive is still Offline. 6-22 Sixth Edition 95741 SCSI View Configuration Status ■ SCSI View Configuration Status Figure 6-8 provides a menu tree for viewing a SCSI configuration. Figure 6-8. Menu Tree—View SCSI Configuration Cmprss Xxx FullCode X (Yes/Off/No) (Y/N) Menu Menu Menu Full DSE X Emul XXXXX (Select Online) Online Select Offline (Y/N) Toggle Menu Menu Menu Lib Adr xy SCSI ID x View CFG ? Select Yes Menu Menu Menu No Tar Neg X CSL Xxxxxx (Y/N) (System/Auto 1 /Manual) Rx.yy.zzza Menu Menu Menu SCSI Xxxxxx (Ultra/Slow CSL XXXXX H=xxxxxxxx /Fast) (x.y.z/NONE) Menu Menu Menu L=yyyyyyyy SCSI xxBit Exit Menu? (16/8) Menu No Menu Select Yes Menu S/N=zzzzzz Tape Bar X (Y/N) Menu Notes: Menu 1. Firmware release level. 2. Current language selection. 2 Exit CFG ? (Language) No Menu Select Yes Menu VolSafe X (Y/N) Menu C53516 95741 Sixth Edition 6-23 SCSI Change Configuration Menu ■ SCSI Change Configuration Menu Figure 6-9 provides a menu tree for changing a SCSI configuration. Figure 6-9. Menu Tree—Change SCSI Configuration (Sheet 1 of 2) Select Chng CFG ? A Sheet 2 Yes Menu Menu B Sheet 2 (Select Offline) Online Offline No Drv Menu ? Select Toggle Menu Menu 1 Rx.yy.zzza Menu 2 Notes: CSL XXXXX 1. Firmware release number. (x.y.z/NONE) 2. CSL Firmware release number only appears when drive is installed in a CSL. Menu Exit Menu? No Menu Select Yes C53510 6-24 Sixth Edition 95741 SCSI Change Configuration Menu Figure 6-9. Menu Tree—Change SCSI Configuration (Sheet 2 of 2) FullCode Y A Sheet 1 Cmprss Off Select FullCode N Cmprss Yes Select Menu Cmprss No Full DSE Y Full DSE N Menu Select Menu Port A XXX SCSI ID x (ENA/DIS) Select Emul XXXXX Menu Lib Adr xy Select 3 2 Select Menu Menu CSL System Tar Neg Y Tar Neg N CSL Auto Select CSL Manual Menu Menu SCSI Ultra SCSI Slow Select 2 3 Menu Menu L=yyyyyyyy SCSI 16Bit SCSI 8Bit Select H=xxxxxxxx SCSI Fast Select Select 2 3 Menu Menu 4 Tape Bar Y Tape Bar N WWN Custom Select Menu Language ? Select WWW Normal Menu Select Save/IPL ? Menu 1 No Menu Select Yes VolSafe Y Select VolSafe N Saving CFG IPL Menu Notes: 95741 Exit CFG ? 1 VolSafe Y requires password from StorageTek Technical Support. 2 When all digits are steady, press Menu to accept; or press Select to restart change mode. 3 Press Select to step flashing digit. Press Menu to set. 4 Normal resets WWN to factory preset. No Menu Select Yes B Sheet 1 C53979 Sixth Edition 6-25 SCSI Change Configuration Menu Table 6-2 provides detailed instructions to change configuration of a SCSI drive when the drive is offline. Table 6-2. Menu Table—SCSI Configuration Options Notes Procedure Online/Offline Main Menu Online/ Offline Defaults to Online at power-on. Offline must be selected to change configuration settings. OffLn Pend may display while waiting for a system response or diagnostics completion. 1. If required, press Menu repeatedly until Online or Offline is displayed. 2. If Online, press Select to toggle option to Offline. 3. Press Menu to advance to Change Configuration main menu. Change Configuration Main Menu Chng CFG ? This is the entry point to the Configuration submenus. 1. Press Select to enter Configuration submenus, or 2. Press Menu to bypass. Compress Mode Submenu Defaults to last saved selection. 1. Press Menu to bypass, or Cmprss Yes When Yes is selected, data is compressed, by default. Host can request no data compression. Cmprss Off When Off is selected, data is not compressed, and host request has no effect. 2. Press Select until the desired option is displayed; then, press Menu to set, and advance to next submenu. Cmprss No When No is selected, data is not compressed, by default. Host can request data compression. Note: Manufacturing ships drive with the Cmprss Yes option selected. 6-26 Sixth Edition 95741 SCSI Change Configuration Menu Table 6-2. Menu Table—SCSI Configuration (Continued) Options Notes Procedure Data Security Erase Mode Submenu Defaults to last saved selection. 1. Press Menu to bypass, or Full DSE Y Full DSE Y writes a random binary pattern on the media, over-writing existing data, from the point of an “Erase” command, to the End of Tape. 2. Press Select to toggle option; then, press Menu to set, and advance to next submenu. Full DSE N Full DSE N writes data on the media that indicates valid data does not exist beyond the point of an “Erase” command. Note: Manufacturing ships drive with the Full DSE Y option selected. SCSI ID Submenu SCSI ID x Defaults to last saved selection. Pressing Select when the x character is steady, starts the change mode. The X character begins flashing and will increment up, one value with each additional press of Select. Pressing Menu sets flashing character at displayed value. 1. Press Select to start change mode; or, press Menu to bypass. 2. Press Select to increment until desired value is displayed, then press Menu to set. 3. Press Menu to advance to the next submenu; or, press Select to restart change mode. Establishes the SCSI ID of the drive. The value range 0–7 is for narrow (8bit) bus width, and 0–F is for wide (16bit) bus width. Note: Manufacturing ships drive with the SCSI ID 6 address option selected. SCSI Target Negotiation Mode Submenu Targ Neg Y Targ Neg N Defaults to last saved selection. 1. Press Menu to bypass, or When Yes is selected, it allows the drive control unit to initiate negotiations with the host to clarify the SCSI transmission speed, in case the host had not done so. 2. Press Select to toggle option; then, press Menu to set, and advance to next submenu. Note: Manufacturing ships drive with the Targ Neg N option selected. 95741 Sixth Edition 6-27 SCSI Change Configuration Menu Table 6-2. Menu Table—SCSI Configuration (Continued) Options Notes Procedure SCSI Bus Speed Submenu SCSI Ultra Defaults to last saved selection. 1. Press Menu to bypass, or SCSI Fast Selects channel transmission speed for the drive to match the drive with the host capabilities. 2. Press Select until the desired option is displayed; then, press Menu to set, and advance to next submenu. SCSI Slow Ultra = 40MB/s (16Bit width) 20MB/s ( 8Bit width) Fast = 20MB/s (16Bit width) 10MB/s ( 8Bit width) Slow = 10MB/s (16Bit width) 5MB/s ( 8Bit width) Note: Manufacturing ships drive with the SCSI Ultra option selected. SCSI Bus Width Submenu SCSI 16Bit Defaults to last saved selection. 1. Press Menu to bypass, or SCSI 8Bit Selects channel width for the drive to match the drive with the host configuration. 2. Press Select to toggle option; then, press Menu to set, and advance to next submenu. Note: Manufacturing ships drive with the SCSI 16Bit option selected. Tape Bar Submenu Tape Bar Y Tape Bar N Selects a barchart that displays how much tape is written and how much tape has been read. Deselects the barchart display. 1. Press Menu to bypass, or 2. Press Select to toggle option; then, press Menu to set, and advance to the next submenu. See “Tape Bar” on page 1-14 for additional information. Note: Manufacturing ships drive with the Tape Bar N option selected Language Selection Submenu Language ? Selects display language: English, Espanol, Francais, Italiano, or Deutscher. 1. Press Menu to bypass, or 2. Press Select until desired option is displayed; then, press Menu to set, and advance to the next submenu. Note: Manufacturing ships drive with the English option selected 6-28 Sixth Edition 95741 SCSI Change Configuration Menu Table 6-2. Menu Table—SCSI Configuration (Continued) Options Notes Procedure VolSafe Selection Submenu Defaults to last saved selection. VolSafe Y VolSafe N 1. Press Menu to bypass, or When VolSafe Y is selected, a 2. Press Select to toggle option; password (Contact StorageTek then, press Menu to set. Technical Support) must also be entered before VolSafe is enabled. 3. If applicable, press Select to start password entry. The left-most character begins flashing. When VolSafe N is selected, VolSafe is disabled. 4. Press Select to increment until desired character is displayed, then press Menu to set. 5. Repeat step 4 for each character. 6. Press Menu to advance to the next submenu; or, press Select to restart. Note: Manufacturing ships drive with the VolSafe N option selected. Full Code Load Submenu Defaults to last saved selection. 1. Press Menu to bypass, or FullCode Y When FullCode Y is selected, all drive code images are downloaded to the EEPROM. This enables the drive to be used to create a code tape with all images which then could be used to update other drives. 2. Press Select to toggle option; then, press Menu to set, and advance to the next submenu. FullCode N When FullCode N is selected, only the specific code image for the drive is downloaded to EEPROM. This option allows more EEPROM space for dumps and event logs, but disables the drive from creating code tapes. Note: Manufacturing ships drive with only one code image, and FullCode N selected. CodCrFail3 displays if you try to make a code tape from a drive with only one image loaded. (Code release level 1.30.109 and up, displays CHK A738.) To enable a drive to create code tapes, select FullCode Y, and load the desired code release level from a valid source. 95741 Sixth Edition 6-29 SCSI Change Configuration Menu Table 6-2. Menu Table—SCSI Configuration (Continued) Options Notes Procedure Emulation Mode Submenu Emul XXXXX Defaults to last saved selection. Emul STD is Native. Emul 3590 is 3590B (AS400). Emul SD-3 Emul 3 1. Press Menu to bypass, or 2. Press Select until desired option is displayed; then, press Menu to set and advance to the next submenu. Emul F2483 Emul 5 Emul 3490E is 3490E11 (AS400). Emul 7 Emul STD s Emul 3590s Emul 11 Emul 12 Emul 13 Emul 14 CAUTION: DECREASED CAPACITY. Emul STD s and Emul 3590s selections use a portion of tape length for recording. DO NOT USE these selections unless instructed to do so by StorageTek Engineering. Note: Manufacturing ships drive with the Emul STD option selected. Std identifies the drive to the host relative to actual (Native) model. 6-30 Sixth Edition 95741 SCSI Change Configuration Menu Table 6-2. Menu Table—SCSI Configuration (Continued) Options Notes Procedure Library Address Submenu Lib Adr xy Defaults to last saved selection. Pressing Select when both characters are steady, starts the change mode. The x character begins flashing and will increment up, one value with each additional press of Select. Pressing Menu sets flashing character at displayed value (0-F), and advances to the y character. 1. Press Select to start change mode; or, press Menu to bypass. 2. Press Select to increment until desired value is displayed, then press Menu to set. 3. Repeat step 2 for y character. 4. Press Menu to advance to the next submenu; or, press Select to restart change mode. For 9738 libraries, the addresses of all drives stay at the factory preset (FF). Note: Manufacturing ships drive with Lib Adr FF selected. CSL Power On Mode Submenu Defaults to last saved selection. 1. Press Menu to bypass, or Selects the default operation of the CSL when powering on: 2. Press Select until desired option is displayed; then, press Menu to set and advance to next submenu. CSL System • CSL System allows the host to control the CSL. CSL Auto • CSL Auto allows the CSL to operate automatically. CSL Manual • CSL Manual allows manual operations only. Note: Manufacturing ships drive with CSL Auto option selected. 95741 Sixth Edition 6-31 SCSI Change Configuration Menu Table 6-2. Menu Table—SCSI Configuration (Continued) Options Notes Procedure Drive Node World-Wide Name Submenu Note: Firmware release level 1.30.111, and up, can create a “Custom” WWN as required for special circumstances. Make sure a Custom WWN is unique, and registered in Host interface software. Unregistered or duplicate WWNs will cause Host interface anomalies. Defaults to last saved selection. H=xxxxxxxx L=yyyyyyyy H=xxxxxxxx, together with L=yyyyyyyy, comprise the unique 64-bit WWN that identifies this specific drive. Pressing Select when all digits are steady, starts the change mode. The left-most hexadecimal digit begins flashing and will increment up one value with each additional press of Select. 1. Press Select to start change mode; or, press Menu to bypass. 2. Press Select to increment digit until desired value is displayed, then press Menu to set. 3. Repeat step 2 for each digit. 4. Press Menu to advance to the next submenu; or, press Select to restart change mode. Pressing Menu sets the flashing digit at displayed value (0-F), and advances flashing to the next digit. When the last digit is set, a second press of Menu advances menu to next submenu. Pressing Select restarts the left-most digit flashing. Drive Node Custom/Normal WWN Submenu Note: This submenu only appears if a Custom WWN is in use, or is being created. WWN Custom Custom is default selection. WWN Normal Normal selection recalls the stored Normal WWN from the drive EEPROM. Currently, a password (use 500) is required to save a new Custom WWN, or to reset a Custom WWN back to the stored Normal WWN. Password requirement will not be in future firmware releases. 1. Press Menu to invoke Custom WWN, and advance to the next submenu; or, 2. Press Select to toggle option; then, press Menu to reset WWN to the stored Normal WWN, and advance to the next submenu. Note: If valid password is not entered, change to the WWN will not be saved. 6-32 Sixth Edition 95741 SCSI Change Configuration Menu Table 6-2. Menu Table—SCSI Configuration (Continued) Options Notes Procedure Save Configuration Submenu Save/IPL ? This submenu appears only if the drive configuration was changed. 1. Press Select (Yes) to save changes and initiate IPL; or, Saving CFG displays for 2 seconds after pressing Select. 2. Press Menu (No) to cancel changes. After saving configuration, a SCSI drive automatically performs IPL. Save Fails displays for RAM problems. See Table 7-2 on page 7-3 for instructions. Exit Configuration Submenu Exit CFG ? This submenu allows you to exit CFG, or to repeat the CFG submenus. 1. Press Select (Yes) to exit CFG, or 2. Press Menu (No) to loop back to the Compress Mode Submenu. Main Exit Main Menu Exit Menu? This menu allows you to exit the menu system, or to stay in, with an opportunity to return the drive to Online before exiting the menu system. 1. Press Select (Yes) to exit the menu system, or 2. Press Menu (No) to return to the Online/Offline main menu. 3. If applicable, IPL the drive to If the drive is not returned to invoke the changes. Online before exiting the menu system, the display will flash Offline every few seconds as a reminder that drive is still Offline. 95741 Sixth Edition 6-33 Drive Operations Menu ■ Drive Operations Menu Figure 6-10 provides a menu tree for drive operations. This menu is only available when the drive is Offline. Each option invokes a submenu to bypass, or perform the listed tape utility. Figure 6-10. Menu Tree—Drive Operations IPL FromTP Select Ld IPL Tp Yes Menu Menu 4 No (Select Offline) Online Offline MakeDumpTp Select Select Ld Dump Tp Yes Toggle Menu Menu MakeCodeTp 1 5 No 2 Select Ld Code Tp Yes Drv Menu ? Menu Select 5 No Yes Menu No MakeDataTp No Select Ld Data Tp Yes Menu 3 Rx.yy.zzza Notes: Build MIR 1. See interface Menu Tree. Menu CSL XXXXX (x.y.z/NONE) Menu 2. Offline only. Menu No Ld Cust Tp 6 7 3. Firmware release number. Select W/R Diag 4. Insert Firmware tape. LdScrtchTp Yes Menu 5. Insert Write-Enabled tape. 6. Insert tape requiring MIR. Menu Select Yes 7. If using a CSL to build the MIR on a tape, press the start switch to load a tape after inserting Select Yes into the feed channel. 8. Insert known good scratch tape. 8 No SrvoHdDiag Exit Menu? No 5 No Select LdScrtchTp Yes Menu SrvoLdUnld Select Yes Menu 8 No No LdScrtchTp 8 Exit Drv ? No Menu Select Yes C53513 6-34 Sixth Edition 95741 Drive Operations Menu Table 6-3 provides detailed instructions to: • • • • • • Update drive firmware Format a dump tape Copy firmware Reformat tapes Build an MIR Perform drive diagnostics. Table 6-3. Menu Table—Drive Operations Options Notes Procedure Online/Offline Main Menu Online/ Offline Defaults to Online at power-on. 1. If required, press Menu repeatedly until Online or Offline is Offline must be selected to displayed. enter Drive Operation menus. 2. If Online, press Select to toggle OffLn Pend may display option to Offline. while waiting for a system 3. Press Menu repeatedly until response or diagnostics Drv Menu ? is displayed. completion. Drive Operation Main Menu Drv Menu ? This is the entry point to the Drive Operations submenus. 1. Press Select to enter the Drive Operations submenus, or 2. Press Menu to bypass the Drive Operations submenus. 95741 Sixth Edition 6-35 Drive Operations Menu Table 6-3. Menu Table—Drive Operations (Continued) Options Notes Procedure Code Update Submenu IPL FromTP IPL From Tape, updates the drive firmware from a firmware tape inserted in the drive. 1. Press Menu to bypass, or If a normal tape is present in the drive when this function is activated, it ejects. 3. When Ld IPL Tp displays, insert the write-protected firmware tape containing the desired code level. 2. Press Select to activate. When the update is done, the drive automatically ejects the firmware tape, performs IPL, and goes Online. If CodUpFailsx (Code Update Fail Number x) or CHK xxxx displays, refer to Table 7-2 on page 7-3 for instructions. Dump Tape Submenu MakeDumpTp Make Dump Tape, formats a tape; but, it does not collect diagnostic data. Tapes used to obtain dump data must first be formatted this way to accept dump data. If a normal tape is present in the drive when this function is activated, it ejects. 1. Press Menu to bypass, or 2. Press Select to activate. 3. When Ld Dump Tp displays, insert a write-enabled tape. 4. When the tape ejects, insert another tape, or press Menu to advance to the next submenu. Old data on tape being formatted will be erased. If DmpCrFailx (Dump Create Fail Number x) or CHK xxxx displays, refer to Table 7-2 on page 7-3 for instructions. 6-36 Sixth Edition 95741 Drive Operations Menu Table 6-3. Menu Table—Drive Operations (Continued) Options Notes Procedure Create Code Tape Submenu MakeCodeTp Make Code Tape, copies all firmware images from the drive EEPROM to a tape. This tape may then be used to update other drives using the Code Update submenu. If a normal tape is present in the drive when this function is activated, it ejects. If CodCrFailx (Code Create Fail Number x) or CHK xxxx displays, refer to Table 7-2 on page 7-3 for instructions. CodCrFail3 or CHK A738 displays if you try to make a code tape form a drive which has only one image loaded. 1. Make sure FullCode option is set to Yes. If required, exit Drive Operations Menu and enter Change Configuration Menu to change option. 2. Press Menu to bypass, or 3. Press Select to activate. 4. When Ld Code Tp displays, insert write-enabled tape. 5. When the tape ejects, insert another tape, or press Menu to advance to the next submenu. 6. Write-protect the new code tape. Note: Only drives set to FullCode Y and which have all images loaded into EEPROM can make valid code tapes. Reclaim Tape Submenu MakeDataTp Make Data Tape, reformats tapes so they can be reused as normal data tapes. This is referred to as “reclaiming.” If a normal tape is present in the drive when this function is activated, it ejects. Old data on tape being formatted will be erased. 1. Press Menu to bypass, or 2. Press Select to activate. 3. When Ld Data Tp displays, insert write-enabled tape. 4. When tape ejects, insert another tape, or press Menu to advance to the next submenu. If DatCrFailx (Data Create Fail Number x) or CHK xxxx displays, refer to Table 7-2 on page 7-3 for instructions. 95741 Sixth Edition 6-37 Drive Operations Menu Table 6-3. Menu Table—Drive Operations (Continued) Options Notes Procedure Build Media Information Region (MIR) Build MIR The 9840 tape drive uses information recorded at the beginning of each tape, in an area known as the Media Information Region (MIR), to access and manage that tape while mounted on the drive. Make sure drive is unloaded before activating Build MIR. Rebuild MIR flashes on the operator panel while the MIR is rebuilding. A 9840 MIR rebuild takes approximately 40 minutes for a full tape. 1. Press Menu to bypass, or 2. Press Select to activate. 3. When Ld Cust Tp displays, insert tape requiring MIR. 4. If using a CSL to build the MIR on a tape, press the Start switch to load the tape after inserting it into the feed channel. 5. When the MIR is rebuilt, and the tape ejects, insert another tape, or press Menu to advance to the Exit Drive Submenu. If BldMIRFail (Build MIR Fail) or CHK xxxx displays, refer to Table 7-2 on page 7-3 for instructions. 6-38 Sixth Edition 95741 Drive Operations Menu Table 6-3. Menu Table—Drive Operations (Continued) Options Notes Procedure Write/ Read Diagnostic Submenu W/R Diag Write/Read Diagnostics test the drive write/read function by writing/reading data to/from a scratch tape. A tape cartridge, if present, ejects when this option is selected. Make sure a known good, scratch (formatted for data) tape cartridge is available. The diagnostic routine is designed and intended to check drive functions, NOT tape media. A faulty tape cartridge will cause unexpected/misleading errors. 1. Press Menu to bypass, or 2. Press Select to activate. 3. When LdScrtchTp displays, insert known good, write-enabled scratch tape cartridge. 4. If a diagnostic error FSC displays, press Unload to clear. 5. When the tape ejects, press Menu to advance to the Exit Drive submenu; or, reinsert tape cartridge to repeat. “WrtRd Diag” displays during the approximately 5 minute routine. If CHK xxxx displays, see FSC Dictionary for information. Note: The following Drive Diagnostics Submenu Item is not currently functional, although it appears as a menu option after firmware release level 1.30.109. Not Available will display whenever you attempt to exercise this option until it is activated in a future firmware release. Servo Head Diagnostic Submenu SrvoHdDiag Servo Head Diagnostics test the drive servo head function. 1. Press Menu to bypass Not currently available. 95741 Sixth Edition 6-39 Drive Operations Menu Table 6-3. Menu Table—Drive Operations (Continued) Options Notes Procedure Servo Load/ Unload Diagnostic Submenu SrvoLdUnld Servo Load/ Unload Diagnostics test the drive servo load/unload function. 1. Press Menu to bypass, or A tape cartridge, if present, ejects when this option is selected. 3. When LdScrtchTp displays, insert known good scratch tape cartridge. Make sure a scratch tape cartridge is available. Tape cartridge loading is required for the diagnostic, but the tape media is not used. 2. Press Select to activate. 4. If a diagnostic error FSC displays, press Unload to clear. 5. When the tape ejects, press Menu to advance to the Exit Drive submenu; or, reinsert tape cartridge to repeat. TestSrvLdU displays during the approximately 1 minute routine (10 load/unload cycles). If CHK xxxx displays, see FSC Dictionary for information. Exit Drive Submenu Exit Drv ? 6-40 This submenu allows you to exit Drive Operations, or to repeat the drive operations submenus. Sixth Edition 1. Press Select (Yes) to exit Drive Operations, or 2. Press Menu (No) to loop back to the Code Update Submenu. 95741 7 Error and Recovery This chapter provides 9840 Tape Drive error and recovery procedures. Note: Refer to “Error and Recovery” in Chapter 5, “Cartridge Scratch Loader” for specific CSL error and recovery instructions. ■ Power and Service Error Indicators Figure 7-1 provides the location of items on the standard and CSL operator panel. Table 7-1 on page 7-2 provides a description of the action recommended to clear the suspected malfunction. Figure 7-1. Operator Panels A 1 2 7 7 4 5 6 3 B 1 service 6 4 3 2 5 A is the standard operator panel. B is the CSL operator panel. 1. 2. 3. 4. 5. Display 6. Unload Switch 7. power Indicator service Indicator IPL Switch Select Switch Menu Switch 95741 Sixth Edition C53677 7-1 Dislodge a Stuck Tape Table 7-1 explains error indications shown by the power and service indicators. These errors do not create an error message on the alphanumeric display. Refer to Table 7-2 on page 7-3 for error displays and recovery instructions. Table 7-1. Power and Service Indicators power service (7, Figure 7-1) (1, Figure 7-1) On Meaning Action Off Normal operation is occurring. No action necessary. On or flashing Flashing after dump collection A 9840 Tape Drive error is detected. Perform an IPL. If the problem persists, contact authorized service personnel. Flashing while action takes place Flashing or off A 9840 Tape Drive error occurred. Power-on and IPL sequences occur automatically. No action necessary. If repeated power-on and IPL sequences do not make the drive or CSL operational, contact authorized service personnel. Continuous flashing Flashing or off The 9840 Tape Drive failed the power on procedure; it cannot exit the IPL mode. Retry the power on and IPL procedure. If the problem persists, contact authorized service personnel. On On A 9840 Tape Drive failure occurred. Perform an IPL. If the problem persists, contact authorized service personnel. ■ Dislodge a Stuck Tape When you press the Unload switch (6, Figure 7-1 on page 7-1)or when the unload function is electronically triggered, and the cartridge fails to eject, it indicates that the tape cartridge is stuck or jammed within the carriage. Note: See “Jammed Cartridge” in Chapter 8, “Servicing the Drive,” for instructions to remove the cartridge from a drive. See “Jammed Cartridge” in Chapter 5, “Cartridge Scratch Loader,”for instructions to remove the cartridge from a CSL. 7-2 Sixth Edition 95741 Dislodge a Stuck Tape Table 7-2 provides an alphabetical list of operator panel error displays and recommended actions. Refer to Figure 7-1 on page 7-1 for switch, indicator, and display locations on the standard and CSL operator panels. The notation “xxxx” is a four-character hexadecimal fault symptom code (FSC). Note: Refer to “Error and Recovery” in Chapter 5, “Cartridge Scratch Loader,” for additional errors for the CSL. Table 7-2. Error Displays and Instructions Display Probable Cause Recommended Action A steady asterisk (*) indicates that the drive completed IPL, and is online but not loaded. Operator discretion. * Offline An asterisk (*) alternating with Offline indicates that drive or CSL is offline. Operator discretion. Place drive Online for use by the host. ASIA DIAGS This is the normal display during IPL. Wait for IPL to complete. Bank n Bad During a boot, a section of memory (n=1, 2, 3, or 4) is found bad. If IPL does not correct the problem, replace the drive or CSL. Boot Fail The IPL failed. Initiate IPL again. If IPL fails again, replace the drive or CSL. BT Monitor A sequence of switches took you to an Engineering zone. IPL the drive or CSL to clear the error. BldMIRFail Rebuild of tape Media Information Region (MIR) unsuccessful. * Note: In code level 1.30.109 and up, error message is replaced by CHK xxxx. cnhndnsn CC DIAG 95741 The hardware revision level supported by the firmware in this drive, where: n=any number 0–9, c=controller processor level h=host side formatter level d=device side formatter level s=servo level. This message occurs when the firmware level is insufficient to control the hardware level in the drive. This is the normal display during IPL. Wait for the IPL to complete. Install newer firmware level. Sixth Edition 7-3 Dislodge a Stuck Tape Table 7-2. Error Displays and Instructions (Continued) An operational failure occurred. (xxxx = actual FSC that caused the failure.) Some failures will initiate a diagnostic dump and IPL. If required, wait for the IPL to complete, then retry the operation. *Cleaning* The cleaning tape was inserted and the drive or CSL is now in process of cleaning. No action necessary. CodCrFail1 Unable to write to tape. Make sure the tape is write-enabled. Unable to position on tape. Try another tape. CHK xxxx If the retry fails, replace drive or CSL. Note: In code level 1.30.109 and up, error message is replaced by CHK xxxx. CodCrFail2 Unreadable tape format. Reclaim as a data tape. Retry the operation. Try another tape. Note: In code level 1.30.109 and up, error message is replaced by CHK xxxx. CodCrFail3 Drive only has single code image in the EEPROM. Make sure that the drive has all code images loaded in the EEPROM. Note: In code level 1.30.109 and up, error message is replaced by CHK A738. CodeUpDate The firmware in the drive or CSL is being updated from the host; the operator panel switches are locked. No action necessary. CodUpFail1 Unable to read the tape. Try another tape. Unable to position on tape. Unable to read image on tape. Note: In code level 1.30.109 and up, error message is replaced by CHK xxxx. CodUpFail2 The EEPROM is bad. Before initiating IPL, try another tape. Initiate an IPL. If the problem persists, replace the drive or CSL. Note: In code level 1.30.109 and up, error message is replaced by CHK xxxx. 7-4 Sixth Edition 95741 Dislodge a Stuck Tape Table 7-2. Error Displays and Instructions (Continued) CodUpFail3 The tape format is unreadable. Reclaim as a data tape, recreate code tape. Retry the operation. Try another tape. Note: In code level 1.30.109 and up, error message is replaced by CHK xxxx. CodUpFail4 This is not a code-update tape. Retry with the correct tape. Note: In code level 1.30.109 and up, error message is replaced by CHK xxxx. DatCrFail1 Unable to create (format) a data tape. Make sure the tape is write-enabled. Try another drive or CSL. Note: In code level 1.30.109 and up, error message is replaced by CHK xxxx. DmpCrFail1 Unable to create (format) a dump tape. Make sure the tape is write-enabled. Try another tape. Try another drive or CSL. Note: In code level 1.30.109 and up, error message is replaced by CHK xxxx. DmpCrFail2 The tape format is unreadable. Reclaim as a data tape. Retry the operation. Try another tape. Note: In code level 1.30.109 and up, error message is replaced by CHK xxxx. DumpToHost The dump or event log is being transferred to host; the operator panel switches are locked No action necessary. DmpWrFail1 Unable to write a dump to tape. Try another tape. Unable to position on tape. Make sure the tape is formatted for a dump. Note: In code level 1.30.109 and up, error message is replaced by CHK xxxx. DmpWrFail2 No dump to process. Force a diagnostic dump. Note: In code level 1.30.109 and up, error message is replaced by CHK xxxx. DumpAgain? The drive or CSL detected the same “CHK (xxxx)” within one minute. Go to “DumpAgain? Indication” on page 7-12. Exp ClCart The cleaning cartridge is used up. Replace the cleaning cartridge. 95741 Sixth Edition 7-5 Dislodge a Stuck Tape Table 7-2. Error Displays and Instructions (Continued) xxxx:Dmpyy Alternates with an asterisk (*) after completion of an IPL, where: xxxx = FSC of the last dump data saved to the EEPROM yy = number of uncollected dumps in EEPROM Optionally move the dump(s) to the host or tape See the dump instructions in Chapter 4, “Getting Started,” or Chapter 7, “Error and Recovery.” Note: In code level 1.30.109 and up, error message is replaced by CHK xxxx. Fix_CfgErr Upon IPL, the configuration checksum does not match. Go to “Save Fails or Fix_CfgErr Indication” on page 7-9. INIT(xxxx) An initialization error occurred. Initiate IPL. If that fails, replace the drive or CSL. IPL Pend This is displayed for one second when the IPL switch is pressed. Wait until the IPL completes automatically. Load CC The common controller code is loading. No action necessary. Loading The tape cartridge is being loaded. No action necessary. Load FIBRE This is the normal display during a boot. Wait for the IPL to complete. Load(xxxx) The load or unload operation failed. If another tape also fails to load, IPL the drive or CSL. If the failure persists, replace the drive or CSL. If another tape works, the tape is suspect. Load SCSI This is the normal display during a boot. Wait for the IPL to complete. Locating The drive or CSL is performing a high-speed seek. No action necessary. Memory Err The RAM failed during an IPL. Initiate IPL again. If that fails, replace the drive or CSL. NT Ready A A VolSafe tape is in process of manual unload. Wait until unload operation completes NT Ready F A write-protected tape is in process of manual unload. Wait until unload operation completes 7-6 Sixth Edition 95741 Dislodge a Stuck Tape Table 7-2. Error Displays and Instructions (Continued) NT Ready U A non-write protected tape is in the process of a manual unload. Wait until unload operation completes. Offline * Offline alternating with an asterisk (*) indicates that the drive or CSL is offline. Operator discretion. Note: Place drive or CSL Online for use by the host. Online The drive or CSL is operational. No action necessary. Power Fail The power supply failed. Replace the power supply. Reading The drive or CSL is in read mode. No action necessary. Ready A All of the following conditions must exist: • The loaded tape is a VolSafe tape. • The VolSafe tape is writeenabled (write-protect switch unlocked). • The drive or CSL has the VolSafe function enabled. Operator discretion. Note: Refer to “Cartridges” in Chapter 1, “Introduction,” for more information on VolSafe cartridges. Ready F The loaded tape is fileprotected. Operator discretion. A VolSafe tape is loaded into a drive or CSL which has VolSafe disabled. No action required to read the VolSafe tape. To append data to a VolSafe tape, enable drive or CSL and ensure the write-protect switch is unlocked. Note: If the drive sensor is defective, all VolSafe cartridges will read Ready F. If a VolSafe cartridge is loaded in a drive or CSL that does not support VolSafe (downlevel code), FSC 4AF6 is displayed. Ready U The loaded tape is not fileprotected. Rewinding The drive or CSL is rewinding. No action necessary. Save Fails The new configuration cannot be saved. 95741 Operator discretion. Replace the drive or CSL. Sixth Edition 7-7 Dislodge a Stuck Tape Table 7-2. Error Displays and Instructions (Continued) SavingDump This is displayed while saving the dump to EEPROM. This is the normal display. Wait for the dump to complete. Start Init Initialization started. No action necessary. Trapped The boot is trapped in a closed loop. If the IPL does not clear the condition, replace the drive or CSL. Unloading The tape cartridge is being unloaded. No action necessary. UnWr(xxxx) The Unload switch was pressed while a write was taking place. Go to “UnWr xxxx Indication” on page 7-12. Write Prot The drive or CSL attempted to write to a write-protected tape. Change the switch on tape cartridge to write-enable. A VolSafe tape is loaded and the operator is trying to make a dump, code, or data tape, or build an MIR. Writing 7-8 The drive or CSL is in write mode. Remove VolSafe tape and insert a standard cartridge. No action necessary. Sixth Edition 95741 Save Fails or Fix_CfgErr Indication ■ Save Fails or Fix_CfgErr Indication This section contains specific information to clear a Save Fails or Fix_CfgErr errors. Explanation of Operations Save New Configuration Change When you make configuration changes, you save them to the RAM. The RAM copy is in turn stored in the EEPROM. The ASIA (Application Specific Interface Adaptor) looks at the entire RAM contents, generates a checksum, and stores it in the EEPROM. During normal operation, the drive uses the RAM content to determine drive configuration, and the EEPROM remains idle. Note that while drive power is on, the RAM periodically rewrites (refreshes) the EEPROM. EEPROM versus RAM The EEPROM is a non-volatile storage in which the drive configuration is saved through power on/off cycles. The RAM is the volatile working memory used by the drive to hold the configuration data while it is powered on. When powering off, the RAM content is lost, and the drive configuration is retained only in the EEPROM. After Power On or IPL When the drive is powered on or an IPL is manually initiated, the EEPROM contents are sent to the RAM. This data includes both the configuration data and the previously stored checksum. The ASIA reads the RAM, generates a new checksum, and compares it to the previously stored checksum, looking for a match. Fix_CfgErr” Error Indication This error may occur during power on or IPL. The ASIA reads the RAM, generates a fresh checksum from the RAM contents it sees, and compares this checksum to the stored checksum. If there is no match, it shows up as a Fix_CfgErr display. This may indicate a defective EEPROM or RAM. Save Fails Error Indication This error may occur when you save a new configuration to the RAM after making configuration changes. It usually indicates a defective RAM. 95741 Sixth Edition 7-9 Save Fails or Fix_CfgErr Indication Save Fails Error This error can occur when saving a new configuration. It means that the RAM has failed the save operation. The drive cannot work properly with defective information in the RAM. Replace the drive. Fix_CfgErr Error This error can occur following power on or IPL: the drive configuration data was sent from the EEPROM to the RAM, and the RAM data failed the ASIA checksum test. When this error occurs, the drive completes the IPL but remains offline. CAUTION: This error check does not protect you from entering the wrong configuration in the first place. It only tells you that the RAM content had somehow changed since the configuration data was last entered. If you originally entered a wrong configuration and the circuits are in working order, it will not show up as an error. This error check does not lock drive operations. You can place the drive online without changing the drive configuration. Do so only if you determine that an unused bit in the RAM or EEPROM is bad in accordance with the following procedure. 1. Check the drive configuration against the client records. 2. If the client records and the drive configurations match, there are two possibilities: • An unused bit in the RAM or EEPROM has become bad. • There may be a problem with the ASIA interface. 3. To isolate one of the two possibilities, do the following: a. Re-save the configuration. Because the configuration is already apparently correct, re-saving the configuration will generate and store a new checksum. If an unused bit of the RAM has become bad, it is now included in the ASIA checksum and will not show up again as an error. b. Initiate an IPL of the drive. c. If the error is not repeated, it is an indication that an unused bit in the RAM is bad. This problem can now be disregarded. Go to Step 5. d. If the problem is repeated and the configuration remains correct, there may be a problem with an unused bit in the EEPROM or with the ASIA checksum circuit. 7-10 Sixth Edition 95741 Save Fails or Fix_CfgErr Indication Note: When the configuration in the RAM is correct, the drive can usually operate normally while it remains powered on, even if the EEPROM or the checksum circuit in the ASIA are damaged. You can employ the drive that way if you have to wait for replacement. 4. If the client and drive configurations do not match, there are two possibilities: • • A damaged used area of the RAM A damaged used area of the EEPROM Reconfigure the drive and save the new configuration: a. If a used area of the RAM is bad, the save operation will fail, causing a Save Fails error. In that case the Fix_CfgErr was caused by a bad RAM and the drive must be replaced. b. If the save operation succeeds, the EEPROM is probably bad. The new configuration is properly saved only to the RAM: the EEPROM may have corrupt data. Note: When the configuration in the RAM is correct, the drive can usually operate normally while it remains powered on, even if the EEPROM is damaged. You can employ the drive that way if you have to wait for replacement. 5. If applicable, return drive to the operator. 6. If the EEPROM is suspect, record the problem in the site’s logbook. 7. If the configuration problem repeats on the next IPL, it means that the EEPROM is damaged and the drive should be replaced: you can, however, reconfigure the drive and use it until a new drive is available. 95741 Sixth Edition 7-11 UnWr xxxx Indication ■ UnWr xxxx Indication UnWr xxxx means Unwritten Data. This message will display if the Unload switch (6, Figure 7-1 on page 7-1) was pressed during a write operation. It indicates that the drive attempted to write the remaining data before it unloaded but the attempt failed and some data remains unwritten to tape. CAUTION: Pressing the Unload switch again will cause loss of this data. The host may save the unwritten data by issuing the following command sequence before pressing the Unload switch a second time: “Recover Buffer Data.” ■ DumpAgain? Indication The “DumpAgain?” display alternates with a “CHK xxxx” fault symptom code indication while the service indicator (1, Figure 7-1 on page 7-1) flashes. This occurs when the identical “CHK xxxx” fault symptom code is detected within one minute. The drive then becomes non-operational and requires manual intervention. With this condition, you may choose to initiate a dump but there is no requirement to do so. If you have reason to initiate the dump, press any control except the IPL switch (2, Figure 7-1 on page 7-1). This saves the dump data to the EEPROM. While the dump is being saved to the EEPROM, the service indicator goes out and the display alternates between “SavingDmp” and the “CHK xxxx” display. After saving, the drive automatically performs an IPL. Use the procedures in Chapter 4, “Getting Started,” to copy the dump data from EEPROM to tape or a file. If you do not want to initiate the dump, press the IPL switch. This initiates an IPL of the drive without copying the dump data to EEPROM. If the IPL fails, as indicated by any error message, replace the drive. If the IPL is successful, continue with normal operations. 7-12 Sixth Edition 95741 8 Servicing the Drive This chapter provides servicing information for the 9840 Tape Drive. It contains: • • • • “Jammed Cartridge” “Clean Tape Path” on page 8-3 “Clean Fibre Channel Components” on page 8-4 “Fibre Channel Loop Test” on page 8-8 ■ Jammed Cartridge Note: Refer to Chapter 5, “Cartridge Scratch Loader” to remove a jammed cartridge from a CSL. A jammed cartridge in a 9840 Tape Drive is not a common malfunction. However, you must know how to remove jammed cartridges when the malfunction occurs. Follow these instructions to remove a jammed cartridge from a drive. 1. Locate the MUD screw on the drive. Note: The 9840 Tape Drive MUD screw is located on the right-front side of the drive (see the figure below). 1. MUD screw 1 C53575 95741 Sixth Edition 8-1 Jammed Cartridge 2. Obtain a common screwdriver and insert it into the MUD slot. 3. Press against the spring-loaded MUD screw until it stops. Note: Do not turn the screwdriver to the left or counter-clockwise (CCW) when removing a jammed cartridge. 4. Slowly turn the screwdriver to the right or clockwise (CW) to remove the jammed cartridge. Note: When the MUD screw will not turn any further CW, the reel motors are lowered and the cartridge can be removed. 1. Turn MUD screw clockwise 2. Screwdriver 1 2 C53556 5. Remove the screwdriver. 6. Remove the cartridge from the 9840 Tape Drive. Note: If cartridges continue to jam, the drive is defective and must be replaced. 8-2 Sixth Edition 95741 Clean Tape Path ■ Clean Tape Path You clean the 9840 tape path with a cleaning cartridge. Clean the tape path when the amber clean indicator illuminates. This indicator lights when certain tape errors are detected or a certain length of tape moved through the tape path. CAUTION: Do not wet-clean the 9840 tape path: no chemical cleaning is allowed. Cleaning with chemicals or with tools other than the cleaning cartridge is not allowed. Note: This procedure does not require you to take the drive offline. 1. If applicable, unload the drive 2. Insert a cleaning cartridge into the drive Note: If the cleaning cartridge ejects immediately without performing a clean operation and the drive displays Exp CLcart, it means that the cleaning tape is used up; obtain a new cleaning cartridge. 3. Observe the indications: a. The green activity indicator flashes to indicate cleaning is taking place. b. The cartridge ejects and the clean indicator turns off when cleaning is complete. Note: A displayed CHK xxxx message means a cleaning cartridge failure, where xxxx is a fault symptom code; try a different cleaning cartridge. 4. Remove the cleaning cartridge when the drive ejects the cartridge. 95741 Sixth Edition 8-3 Clean Fibre Channel Components ■ Clean Fibre Channel Components The following information describes a cleaning process for fibre channel components such as connectors, GBICs, and plugs. Fibre Channel Transmission The 9840 Tape Drive uses a laser multi-mode transmitter-receiver (transceiver) module. There are several warnings which everyone must know and understand for their personal safety. Note: Ensure you follow the instructions on “Fiber Optic Safety” in Chapter 2, “Safety and Handling,” and the warnings listed in this section. Cleaning Materials Use the following list of materials to clean fibre-optic components: • • • • Alcohol pads Cloth pads Texwipe microswab Texwipe foam swab Fibre Channel Cable To clean a fibre channel cable (such as the one in Figure 8-1): 1. Blow any dust from the ferrule and the end of the connector using compressed air by positioning the air nozzle approximately 50 mm (2 in.) away from the connector and blowing for 5 seconds. . Figure 8-1. Fibre Channel Connector 2 1 C53527 1. Fibre Channel Cable Dust Covers 2. Fibre Channel Cable Housing 8-4 Sixth Edition 95741 Clean Fibre Channel Components 2. Gently wipe the ferrule and the end surface of the connector with an alcohol pad. Ensure that the pad makes full contact with the end surface. 3. Wait 5 seconds for the surface to dry. 4. Repeat Step 1. 5. Wipe the ferrule and the end surface of the connector using a clean surface of the alcohol pad. 6. Wait 5 seconds for the surface to dry. 7. Repeat Step 1 for final cleaning. 9840 Fibre Channel Drive Ports To clean the drive ports (such as the one in Figure 8-2): 1. Remove the Fibre Channel cables to gain access to Ports A and B. 2. Blow any dust from the ferrule and the end of the port using compressed air by positioning the air nozzle approximately 50 mm (2 in.) away from the connector and blowing for 5 seconds. Figure 8-2. 9840 Fibre Channel Drive Ports 1 E53528 1. Fibre Channel Ports 3. Gently wipe the ferrule and the end surface of the port with an alcohol pad. Ensure that the pad makes full contact with the end surface. 4. Wait 5 seconds for the surface to dry. 5. Repeat Step 2. 6. Wipe the ferrule and the end surface of the port using a clean surface of the alcohol pad. 7. Wait 5 seconds for the surface to dry. 8. Repeat Step 2. 95741 Sixth Edition 8-5 Clean Fibre Channel Components Fibre Channel GBIC To clean a GBIC (giga-bit interface converter), refer to Figure 8-3). Note: If GBICs are shipped or stored without a dust cover, clean the connectors before installing into a Fibre Channel environment. 1. Blow any dust from the ferrule and the ends of the GBIC using compressed air by positioning the air nozzle approximately 50 mm (2 in.) away from the connector and blowing for 5 seconds. 2. Clean inside the GBIC with a swab saturated with isopropyl alcohol if necessary. 3. Repeat Step 1. Figure 8-3. Fibre Channel GBIC C53529 8-6 Sixth Edition 95741 Clean Fibre Channel Components Fibre Channel Hub Slot To clean a Fibre Channel hub slot, refer to Figure 8-4): Before cleaning any Fibre Channel hub slot, notify the customer of the exact hub and slot(s) that require cleaning. Customers may have a maintenance contract with another vendor to maintain hubs and other devices on the network. Note: Ensure no I/O is present at the applicable hub slot. Figure 8-4. Fibre Channel Hub 1 2 C53530 1. Fibre Channel Cable 2. Fibre Channel GBIC 1. Remove the applicable Fibre Channel cable and clean if necessary. Ensure you follow the specified cleaning procedures in this section. 2. Remove the GBIC from the applicable slot and clean if necessary. Ensure you follow the specified cleaning procedures in this section. 3. Blow any dust from the Fibre Channel cable ferrule using compressed air by positioning the air nozzle approximately 50 mm (2 in.) away from the connector and blowing for 5 seconds. 4. Clean inside the slot with a swab saturated with isopropyl alcohol if necessary. 5. Repeat Step 2. 95741 Sixth Edition 8-7 Fibre Channel Loop Test ■ Fibre Channel Loop Test When you suspect Fibre Channel interface problems, you can conduct a fibre channel loop test to check the drive’s optical ports as “alive or dead”. This test will isolate the interface problem to the drive, or to the interface. Tools Required for the Fibre Channel Loop Test • Dual SC multi-mode fiber cable Fibre Channel Loop Test Instructions 1. Take the drive offline to all hosts. 2. Disconnect the Fibre Channel interface cable at the drive end. 3. Connected a known good SC multi-mode fiber cable from Port A to Port B on the drive. Note: The ports should see each other and then arbitrate a loop address for each port. 4. Place drive Online and navigate to the View Cfg ? menu. 5. Press Select to enter View submenus, then navigate to View PrtA? submenu. 6. Press Select to enter View submenus, then navigate to A_I=xxyyzz submenu. Notes: 1. If the drive is operational, the current arbitrated loop address for Port A will be displayed. 2. If Hard PA was Yes, the loop address will equal the Hard PA. 3. If Hard PA was No, the loop address will vary, typically: A_I=000001 for Port A and A_I=000002 for Port B. 4. If A_I=...... is displayed, the drive is defective. (Port A or Port B is not functioning properly; however, this test will not determine which port is defective.) 7. Disconnect the fiber cable loop from Port A and Port B. 8. If loop test failed, replace drive. 9. If loop test was good, replace interface fiber cable. Note: If replacing interface fiber cable does not solve the interface problem, the fault is within the host system components. 8-8 Sixth Edition 95741 A Specifications This appendix provides specifications for the 9840 Tape Drive. It contains: • • • • • • • • • • “Power Requirements” “Site Power Connector Requirements” on page A-2 “Environmental Requirements” on page A-3 “Cartridge Tape Specifications” on page A-5 “Drive Performance” on page A-6 “Host Interfaces” on page A-7 “Library Attachments” on page A-7 “Non-Library Drive Installations” on page A-8 “Supported Device Modes” on page A-8 “Host Hardware and Software Attachments” on page A-8 ■ Power Requirements The specifications shown in Table A-1 reflect power requirements for each 9840 Tape Drive installed as a desktop and rack-mount drive tray. Table A-1. Power Requirements 95741 Characteristics Value Input voltage 100 to 240 VAC Input frequency 50 to 60 Hz Power consumption 101 VA Power dissipation 345 Btu/hr Power factor 0.95 minimum Sixth Edition A-1 Site Power Connector Requirements ■ Site Power Connector Requirements The power drop connections are described here only for the stand-alone rack and the desktop drives. In all other cases the drives plug into power strips in the StorageTek equipment. Table A-2. Site Power Drop Connectors STK Cable Part Number STK Feature Connector Description Plug/Receptacle identification1 Desktop/Rack North America (Canada, U.S) 10083242 9930 Household type, 3-prong 120 VAC 10 A NEMA-5-15P (M) NEMA-5-15R (F) Desktop/Rack North America (Canada, U.S) 10083625 9930 Household type, 3-prong 120 VAC 15 A NEMA-5-15P (M) NEMA-5-15R (F) Rack Domestic 3127950-xx 9953 Hubbell type 250 VAC 15 A (IEC309) Hubbell 320P6W (M)2 Rack Domestic 3127949-xx 9952 Russellstoll type 250 VAC 15 A Russellstoll 3720DP (M)3 Desktop Export 10083241 9931 Continental4 Europe standard 250 VAC 10 A CEE7-75 (SCHUKO) plug or receptacle Rack Export 10083302 9954 Comes without client-side connector 10 A cable Connectors supplied by client Where Used Notes: 1. The female (F) receptacle is identified for information only: it is supplied by the client. 2. This male (M) connector is compatible with inline female connector Hubbell 320C6W and wall receptacle Hubbell 320R6W or inline female connector RS320C6W and wall receptacle RS320R6W. 3. This male (M) connector is compatible with Russellstoll inline female connector RS3913 and wall receptacle RS3743. 4. Standardized in Belgium, Finland, France, Germany, Holland, Norway, and Sweden. 5. Order this cable for all desktop installations outside North America. If the attached client-side connector cannot be used, remove it and replace with client’s choice. A-2 Sixth Edition 95741 Environmental Requirements ■ Environmental Requirements This section describes environmental requirements, including the drive, power supply, cartridge tapes, and media for the 9840 Tape Drive. Drive and Power Supply Table A-3 shows the environmental requirements for the drive and the power supply for the 9840 Tape Drive. Table A-3. Drive and Power Supply Requirements Temperature Operating 15º to 32ºC (59º to 90ºF) Storage 10º to 40ºC (50º to 104ºF) Shipping -40º to 60ºC (-40º to 140ºF) Relative Humidity Non-Condensing Operating 20% to 80% Storage 10% to 95% Shipping 10% to 95% Wet Bulb Maximum Operating 26ºC (79ºF) Storage 26ºC (79ºF) Shipping 26ºC (79ºF) Altitude Operating Up to 3.05 km (up to 10,000 ft) Storage Up to 3.05 km (up to 10,000 ft) Shipping Up to 15.24 km (up to 50,000 ft) Operating Heat Output/Air Flow Requirements Drive and power supply 95741 61.7 kCal (241.3 Btu/hr) Sixth Edition A-3 Environmental Requirements Cartridge Tapes and Media Table A-4 shows the environmental requirements for cartridge tapes and media for the 9840 Tape Drive. Table A-4. Cartridge Tapes and Media Requirements Temperature Operating (see note) 15º to 32ºC (59º to 90ºF) Storage (up to four weeks) 5º to 32ºC (41º to 90ºF) Storage (archive) 18º to 26ºC (65º to 79ºF) Shipping -23º to 49ºC (-10º to 120ºF) Relative Humidity, Non-Condensing Operating (see note) 20% to 80% Storage (up to four weeks) 5% to 80% Storage (archive) 40% to 60% Shipping 5% to 80% Wet Bulb Maximum Operating (see note) 26ºC (79ºF) Storage (up to four weeks) 26ºC (79ºF) Storage (archive) 26ºC (79ºF) Shipping 26ºC (79ºF) Note: Allow a cartridge to acclimatize within the operating environment for at least 24 hours. A-4 Sixth Edition 95741 Cartridge Tape Specifications ■ Cartridge Tape Specifications Table A-5 shows the specifications for the cartridge tapes to be inserted into the 9840 Tape Drive. CAUTION: Do not degauss 9840 Tape Drive cartridges. Servo tracks are written on the tape at the factory. When these tracks are mistakenly erased, the cartridge tape must be discarded. Table A-5. Cartridge Tape Specifications Characteristics Values Type STK1R data cartridge, StorageTek PN 310319401 271 m (889 ft) physical length 251 m (823 ft) recordable length 9 µm tape thickness 288 tracks Advanced metal particle Type STK1U cleaning cartridge, StorageTek PN 310324601 Good for about 100 cleanings. Estimated usage: 1 cleaning per drive every two days. Dimensions 125 x 109 x 25.9 mm (4.92 x 4.29 x 1.00 in.) Data Compression LZ-1 Enhanced, 4:1 Ratio Note: Individual results may vary depending on the characteristics of the data and other variables. 95741 Capacity 20 GB uncompressed Archival Life 15 to 30 years Media Durability Short length Long length 80,000 write/read passes minimum 6,500 write/read passes minimum Load/Unloads 10,000 minimum Uncorrected bit error rate, including those caused by media defects 1 in 1018 bytes Permanent Errors Zero Weight 0.26 kg (9.17 oz) Sixth Edition A-5 Drive Performance ■ Drive Performance Table A-6 shows performance characteristics of the 9840 Tape Drive. Table A-6. Drive Performance Characteristics Values Maximum block size 256 kB Data rate, head-to-tape 10 MB/s (see note) Data rate of host interface Fibre Channel: burst transmission speed of 100 MB/s (256 kB) Ultra SCSI: 40 MB/s burst synchronous/ ULTRA-1, differential, wide/fast, negotiable down to SCSI-1 narrow differential (see note) Maximum rewind time: from end of any wrap to logical beginning of tape (BOT) 16 s Reposition time No penalty Tape load and initialize to ready 4s Unload time 5 s excluding rewind Access time (does not include library timing) 8 s for first search 11 s average for subsequent search Data buffer size 8 MB Read/write speed 2m/s (79 ips) Search/rewind speed 8 m/s (315 ips) Note: Individual results may vary depending on the characteristics of the data and other variables. A-6 Sixth Edition 95741 Host Interfaces ■ Host Interfaces Table A-7 provides the 9840 Tape Drive host interfaces. The 9840 Tape Drive is used in Fibre Channel and SCSI environments. Table A-7. Host Interfaces Interface Type Interface Characteristics Fibre Channel Transmission speed of 100 MB/s (burst) Interface options: • Bridge: Connects SCSI devices to an FC network • Hub: Connects FC devices in a logical loop • Switch: Connects FC devices in a fabric SCSI Synchronous, differential (burst): • Narrow/slow at 5 MB/s • Narrow/fast at 10 MB/s • Narrow/ultra at 20 MB/s • Wide/slow at 10 MB/s • Wide/fast at 20 MB/s • Wide/ultra at 40 MB/s ■ Library Attachments Table A-8 provides the library attachment. Table A-8. Library Attachments 95741 Library Type Description 9738 A StorageTek TimberWolf family library. It holds 30 cartridges and up to 3 drives. Fibre Channel and SCSI interfaces are supported. Sixth Edition A-7 Non-Library Drive Installations ■ Non-Library Drive Installations Table A-9 provides a list of non-library drive installations. The 9840 Tape Drive ships as a desktop or rack unit within this environment. Table A-9. Non-Library Drive Installations Installation Type Description Desktop, manual-load This installation consists of a 9840 Tape Drive and a power supply. The desktop has the smallest footprint of any version of the 9840. Fibre Channel and SCSI interfaces are available for the 9840. Desktop, CSL This installation consists of a 9840 Tape Drive, a CSL mechanism, and a power supply. Fibre Channel and SCSI interfaces are available for the 9840. Rack-mountable, manual-load This installation consists of a rack-mount tray with either one drive and power supply, or two drives side-by-side and two power supplies. The StorageTek rack holds up to six trays. Fibre Channel and SCSI interfaces are available for the 9840. Rack-mountable, CSL This installation consists of a rack-mount tray with one 9840 Tape Drive, a CSL mechanism, and a power supply. The StorageTek rack holds up to six trays. Fibre Channel and SCSI interfaces are available for the 9840. ■ Supported Device Modes Table A-10 provides the supported device modes. Table A-10. Supported Device Modes Interface Type 9840 Native 3490E Emulation (AS400 only) 3590B Emulation (AS400 only) Fibre Channel Yes No Yes SCSI Yes Yes Yes ■ Host Hardware and Software Attachments The 9840 Tape Drive compatibilities expand frequently. Ask your local StorageTek sales representative for the latest information. A-8 Sixth Edition 95741 Glossary This glossary defines abbreviations and new or special terms used in this publication. Some of the definitions are taken from the IBM Dictionary of Computing. The letters in parentheses that follow some definitions indicate the source of the definition: (A) The American National Standard Dictionary for Information Systems, ANSI X3.172-1990, copyright 1990 by the American National Standards Institute (ANSI). (E) The ANSI/Electronic Industries Association (EIA) Standard-440-A, Fiber Optic Terminology. (I) The Information Technology Vocabulary, developed by Subcommittee 1, Joint Technical Committee 1, of the International Organization for Standardization and International Electrotechnical Commission (ISO/IEC/JTC1/SC1). (IBM) The IBM Dictionary of Computing, copyright 1994 by IBM. (T) Draft international standards committee drafts, and working papers being developed by the ISO/IEC/JTC1/SC1. alphanumeric Pertaining to data that consist of letters, digits, and usually other characters, such as punctuation marks. (T) (A) Arbitrated Loop A topology in Fibre Channel that provides multiple connections for devices that share a single loop, over which only two devices can communicate at once. Similar to the SCSI protocol of the same name, it provides an “arbitrate and win” scenario among more than two devices when those devices want to communicate on the bus. The sending device must arbitrate and win the connection with the receiving device before communication can begin. Arbitrated Loop Physical Address A onebyte value that identifies a port in an arbitrated loop topology. ASIA Application specific interface adapter. The interface card in the 9840 Tape Drive. B beginning-of-tape A point on the tape where written data begins. bin See Cartridge Scratch Loader (CSL) A access time The time interval between the instant at which a call for data is initialized and the instant at which the delivery of data is completed. (T) adapter Hardware used to join different optical fiber connector types. (IBM) address A character or group of characters that identifies a register, a particular part of storage, or some other data source or destination. (A) AL_PA See Arbitrated Loop Physical Address. 95741 block A string of data elements recorded or transmitted as a unit. The elements may be characters, words, or physical records. (T) British thermal unit (Btu) A standard measure of a device’s heat output. The amount of heat required to raise one pound of water one degree Fahrenheit. Btu See British thermal unit. buffer A routine or storage used to compensate for a difference in rate of flow of data, or time of occurrence of events, when transferring data from one device to another. (A) Sixth Edition Glossary-1 Glossary burst In data communication, a sequence of signals counted as one unit in accordance with some specific criterion or measure. (A) C cartridge A storage device that consists of magnetic tape on supply and takeup reels, in a protective housing. (IBM) Cartridge Scratch Loader (CSL) In the 9840 Tape Drive, a device attached to the 9840 drive which automatically feeds cartridges to the drive. Cartridges are manually placed in an input bin, and after use, are deposited automatically in an output bin. channel A functional unit, controlled by the processor (or host), that handles the transfer of data between processor storage and local peripheral equipment. (IBM) check A detection of an error condition or test for correct condition. CHK Check. checksum In error detection, a function of all bits in a block. If the written and calculated sums do not agree, an error is indicated. (IBM) cleaning cartridge A cartridge tape containing special material used to clean the tape path in a transport. compress To save storage space by eliminating gaps, empty fields, redundancy, or unnecessary data to shorten the length of records or files. (IBM) configuration The manner in which the hardware and software of an information processing system are organized and interconnected. (T) CSL operator panel A combination of the 9840 Tape Drive operator panel controls with additional switches and indicators for the Cartridge Scratch Loader. D data rate The speed of a data transfer process, normally expressed in bits per second or bytes per second. (IBM) Data Security Erase (DSE) . A random binary pattern, over-writing existing data, from the point of an “Erase” command, to the End of Tape point. data tape A tape cartridge formatted for use as a regular data tape for the system in which it is used. diagnostic Pertaining to the detection and isolation of errors in programs and faults in equipment. (IBM) differential A SCSI bus alternative that provides better signal quality with less crosstalk and noise but requires more power to drive the signal. The maximum cable length is 25 m (82 ft). drive A device for moving magnetic tape and controlling its movement. (IBM) DSE See data security erase. dump To copy the contents of all or part of virtual storage for the purpose of collecting error information. (IBM) dump-formatted cartridge A cartridge on which the tape has been specially formatted to store diagnostic dump data. E configuration error An error that results from incorrect configuration values. connector An electrical part used to join two or more other electrical parts. (IBM) Glossary-2 CSL See Cartridge Scratch Loader. emulation The use of programming techniques and special machine features to permit a computing system to execute programs written for another system. (IBM) Sixth Edition 95741 Glossary enterprise A representation of the goals, organizational structure, business processes, and information resources and requirements of an enterprise. (IBM) environmental requirement Any of the physical conditions required for the protection and proper operation of a functional unit; the requirement is usually specified as a nominal value and a tolerance range. For a device, there may be more than one set of environmental requirements; for example, one set for transport, another for storage, and another for operation. (T) (A) error A discrepancy between a computed, observed, or measured value or condition and the true, specified, or theoretically correct value or condition. (I) (A) characteristics of both networks and channels, over diverse topologies. field replaceable unit (FRU) An assembly that is replaced in its entirety when any one of its components fails. (IBM) file-protect To prevent the destruction or overwriting of data stored on cartridge tape. See also write-protect switch. firmware An ordered set of instructions and data stored in a way that is functionally independent of main storage; for example, microprograms stored in a ROM. (T) FL_Port An F_Port within the Fabric which also contains the Loop Port State Machine as defined in FC-AL-2. The FL_Port attaches to an NL_Port through a link. FRU See field replaceable unit. F FSC See Fault Symptom Code. F_Port A Port within the Fabric which attaches to an N_Port through a link. G fabric The FC topology that is similar to a telephone switch in that the initiator of a “call” to the receiving port simply provides the receiver with the port address, and the fabric routes the transmission to the proper port. A fabric differs from a point-to-point or arbitrated loop topology in that it provides for interconnections between ports without having a point-to-point connection. The fabric also serves as a media type converter. GB See Gigabyte. Gb Gigabit, equal to 109 bits. GBIC See Gigabit Interface Converter gigabit (Gb) One billion (109) bits. Gigabit Interface Converter (GBIC) An adapter that connects a fiber-optic or copperwire cable to a Fibre Channel hub or switch. fault symptom code (FSC) A hexadecimal code generated by the drive for controller microcode in response to a detected subsystem error. gigabyte (GB) One billion (109) bytes. When referring to memory capacity, 1,073,741,824 in decimal notation. (IBM) FC See Fibre Channel. H fibre channel (FC) The ANSI standard that defines an ultra high-speed, content independent, multi-level data transmission interface that can support multiple protocols simultaneously, support connectivity to millions of devices over copper and/or fiber optic physical media, and provides the best hardware All or part of the physical components of an information processing system, such as computers or peripheral devices. (T) (A) 95741 HBA See host bus adaptor Sixth Edition Glossary-3 Glossary host The primary computer on a network, with which other computers interact. host bus adapter (HBA) A circuit installed in a multi-platform host or device that interfaces between the device and the bus. host interface Interface between a network and host computer. (T) hub A piece of hardware, separate from the actual FC interface accessible on the backplane of a device, which houses the port bypass circuitry for configurations of 8 to 16 ports per hub. Hubs may be cascaded to support larger configurations, and can usually support a mix of both electrical and optical media ports in the same hub. the electromagnetic spectrum. Regarding FC, lasers can be transmitting either short waves or long waves, depending on the composition of the arbitrated loop or fabric. library installation The process of installing the 9840 Tape Drive in a library environment. link A two-fiber connection made between two FC ports in which one fiber is transmitting, the other receiving, information. logical device address A number used to represent a terminal or terminal component within a workstation. (IBM) M I magnetic tape A tape with a magnetizable layer on which data can be stored. (T) indicator A device that gives a visual or other indication of the existence of a defined state. (T) manual operation Processing of data in a system by direct manual techniques. (IBM) initialization The operations required for setting a device to a starting state, before the use of a data medium, or before implementation of a process. (T) MB Megabytes, or 1,048,576 bytes. Initial Program Load (IPL) The initialization procedure that causes an operating system to commence operation. medium A physical material in or on which data may be represented. (IBM) input/output (I/O) Pertaining to a device, process, or channel involved in data input, data output, or both. (IBM) interface Hardware, software, or both, that links systems, programs, or devices. (IBM) I/O See input /output. media defects Physical impurities or other problems that cause the medium to function improperly. menu A list of options displayed to the user by a data processing system, from which the user can select an action to be initiated. (T) microcode A code, representing the instructions of an instruction set, that is implemented in a part of storage that is not program-addressable. (IBM) IPL See Initial Program Load. N L N_Port A Port within the Node that attaches to a link. laser A term meaning Light Amplification by Stimulated Emission of Radiation. Laser devices generate coherent radiation in the visible, ultraviolet, and infrared portions of network An arrangement of nodes and branches, connecting data processing devices Glossary-4 Sixth Edition 95741 Glossary to one another via software and hardware links, to facilitate information interchange. NL_Port An N_Port within the Node which also contains the Loop Port State Machine as defined in FC-AL-2. The NL_Port attaches to either an FL_Port or an NL_Port through a link. node A device that contains a minimum of one N_Port and/or NL_Port. Private NL_Port An NL_Port that does not attempt a Fabric Login. protocol A set of semantic and syntactic rules that determines the behavior of functional units in achieving communication. (I). public loop An Arbitrated Loop that includes a participating FL_Port and at least one NL_Port. O offline Neither controlled by, nor communicating with, a computer. (IBM) online Pertaining to the operation of a functional unit when under the direct control of the computer. (T) operating system Software that controls program execution. operator control panel A functional unit that contains switches used to control all or part of a computer and possibly the indicators giving information about its functioning. (T) P performance One of two major factors, together with facility, on which the total productivity of a system depends. Performance is largely determined by a combination of throughput, response time, and availability. (IBM) point-to-point A topology in which exactly two ports communicate. In FC, the two ports are N_Ports. port A specific communications end point within a host. A port is identified by a port number. (IBM) In FC, it is an access point in a device where a link attaches. Examples of this port are N_Port, NL_Port, F_Port, and FL_Port. 95741 private loop An Arbitrated Loop that does not contain a participating FL_Port but does contain two or more NL_Ports. Public NL_Port An NL_Port that attempts a Fabric Login. R random access memory (RAM) A storage device in which data can be written and read. (IBM). read/write head The data sensing and recording unit of a diskette magazine drive or tape drive. (IBM) reclaim The process of reformatting a tape as a data tape. release A distribution of a new product or new function and fixes for an existing product. (IBM) restore To return a backup copy to the active storage location for use. (IBM) rewind To move tape from the take-up hub to the supply hub. (IBM) S SCSI See small computer system interface. small computer system interface (SCSI) An input and output bus that provides a standard interface between the OS/2 multimedia system and peripheral devices. (IBM) Sixth Edition Glossary-5 Glossary software All or part of the programs, procedures, rules, and associated documentation of a data processing system. Software is an intellectual creation that is independent of the medium on which it is recorded. (T) state The condition of a device, such as online or offline. sub-menu A menu related to and reached from a main menu. (IBM) switch A device or programming technique for making a selection; for example, a toggle, a conditional jump. (A) tape See magnetic tape. tape drive A device for moving magnetic tape and controlling its movement. (T) Glossary-6 V VolSafe A mode of operation and special data cartridge tape that allows data only to be appended to the cartridge tape; no data is overwritten. VOLSER A six-character alphanumeric label used to identify a volume. W T target A SCSI device performing an I/O operation requested by the initiator. topology A method or scheme for connecting ports for communicating in FC. FC topologies include Point-to-Point, Arbitrated Loop, and Fabric. write operation An output operation that sends a processed record to an output device or output file. (IBM) write protection Restriction of writing into a data set, file or storage area of a user or program not authorized to do so. (IBM) Sixth Edition 95741 Index Symbols * (asterisk) display, 7-3 *Cleaning* display, 7-4 Numerics automatic indicator, 5-8, 5-11 mode, 5-18, 5-21 B bad 9738 apply power to library drive, 3-18 cleaning cartridge, 3-18 daisy-chain 9840, 3-17 drive slot positions, 3-10 features, 1-6 information, A-7 install 9840 power supply, 3-11 install procedures, 3-8 interface, 3-1 library, 1-6 overview, 3-1 SCSI interface, 3-13 term power, 3-16 TTI cable, 3-13 EEPROM, 7-4 RAM, 7-6 Bank n Bad display, 7-3 bin input, 5-2 output, 5-2 Boot Fail display, 4-2, 7-3 BT Monitor, 7-3 BT Monitor display, 7-3 buffer size, A-6 build MIR, 6-38 bus speed Fibre Channel, A-7 SCSI, 6-28 bus width, SCSI, 6-28 A C access time, A-6 activity indicator, 1-11, 4-5 address setting fibre channel hard, 6-14 soft, 6-14 SCSI ID, 6-27 alphabetic list-error codes, 7-3 amber clean indicator, 8-3 Application Specific Interface Adaptor (ASIA), 7-9 AS400 SCSI cables (p/ns), 3-5 ASIA checksum test, 7-10 explanation, 7-9 ASIA DIAGS display, 4-2, 7-3 attachments, hardware, A-8 autoload mode switch, 5-8, 5-9 cable installation 9738 Fibre Channel interface, 3-13 9738 SCSI interface, 3-16 desktop, fibre channel, 3-21 desktop, SCSI, 3-23, 3-49 rack-mount, fibre channel, 3-46 rack-mount, SCSI, 3-49 part numbers fibre channel, 3-4 SCSI, 3-5 captive nuts, 3-30, 3-32 cartridge failure to load, 5-24 formatting, 4-9 jammed in CSL, 5-30 jammed in drive, 8-1 load, 4-7 95741 Sixth Edition Index-1 Index procedures, 5-14 reclaim, 4-9 removal from CSL, 5-30 routing, 5-3 scratch loader (CSL), 6-3 specifications, A-5 standard, 1-16 stop mechanism, 5-20 unload from CSL, 5-15 VolSafe, 1-16 write protect, 4-6 cartridge scratch loader rack-mount installation, 3-39 shipping insert removal, 3-43 side panel installation, 3-43 cascading hubs, 3-6 caution, shielded cables, xix CC DIAG display, 4-2, 7-3 change SCSI configuration, 6-24 channel feed for CSL, 5-2 fibre channel transmission, 8-4 setting SCSI narrow, 6-27 SCSI wide, 6-27 transfer rate fibre channel, A-6 SCSI, A-6 Channels web site, xviii characteristics of drive, 1-1 chart main menu operation, 6-3 chart online View CFG? menu, 6-5 checksum, 7-9 CHK xxxx, 8-3 CHK xxxx (FSC) display, 7-4 Chng CFG? fibre channel, 6-13 SCSI, 6-26 Clean indicator, 4-5 cleaning cables, 8-5 cartridge, 4-5 complete indication, 8-3 fiber optic kit, 8-4 materials needed, 8-4 Index-2 fibre channel components, 8-4 GBIC, 8-6 hub slot, 8-7 fibre channel cable, 8-4 indicator, 1-12 illumination, 8-3 process complete, 4-5 tape path, 8-3 cleaning cartridge, use in 9738, 3-18 clear operator indicator error, 5-27 cnhndnsn display, 7-3 CodCrFail1, 7-4 CodCrFail1 display, 7-4 CodCrFail2 display, 7-4 code FSCs, 5-23 CodeUpDate display, 7-4 CodUpFail1 display, 7-4 CodUpFail2 display, 7-4 CodUpFail3 display, 7-5 CodUpFail4 display, 7-5 collect diagnostic dump, 4-11 comments on this manual, xvi compatibilities of 9840, A-8 compliance statements code, xxi FCC, xix Japanese, xx Taiwan, xx compression fibre channel, 6-14 SCSI, 6-26 configuration CSL, 1-4 drive menu code update, 6-36 create code tape, 6-37 dump tape, 6-36 main display, 6-35 reclaim a tape, 6-37 Servo Head Diagnostic, 6-39 Servo Load/Unload Diagnostic, 6-40 W/R Diagnostic, 6-39 fibre channel compression, 6-14, 6-26 CSL modes, 6-20 DSE, 6-14 Sixth Edition 95741 Index emulation, 6-18 frame sizes, 6-16 hard physical address, 6-14 language, 6-17 library address, 6-20 port attributes, 6-14 soft physical address, 6-15 tape bar, 6-17 VolSafe, 6-18 incorrect data, 7-10 menu offline, 6-7 online, 6-5 SCSI bus width, 6-28 CSL modes, 6-31 DSE, 6-27 emulation, 6-19, 6-29, 6-30 ID address, 6-27 language, 6-28 library address, 6-31 speed (ultra/fast/slow), 6-28 tape bar, 6-28 VolSafe, 6-29 status fibre channel, 6-9 SCSI, 6-23 configurations, 1-2 connector fibre channel, 3-4 for drop power, A-2 SCSI, 3-5 copyright statement, ii CSL capacity, A-8 cartridge procedures, 5-14 routing, 5-3 stop mechanism, 5-20 unloading, 5-15 components, 5-2, 5-5 CSL NONE message, 6-3 desktop description, 5-5 dimensions, 5-5 drive, 1-4 fault symptom codes (FSCs), 5-23 feed channel, 5-2 95741 FRUs, 1-4 FSCs, 5-28 host interfaces, 5-2 indicators automatic, 5-11 location, 5-10 manual, 5-11 operator, 5-11 system, 5-11 information, 6-3 input bin, 5-2 installation, 3-27 interfaces desktop, 5-5 Fibre Channel, 5-2 SCSI, 5-2 malfunction 4eXX FSCs, 5-23 clear error, 5-23 modes automatic, 5-18, 5-21 explanation, 5-16 manual, 5-19 priority, 5-20 system, 5-16, 5-20 operator indicator, 5-23 panel, 5-2, 5-8 output bin, 5-2 overview, 1-4 power explanation, 5-12 supply, 1-4 power on, 5-12 rack components, 5-7 dimensions, 5-7 enclosure, 5-6 removing shipping insert, 3-20, 5-36 specifications, A-8 Customer Resource Center (CRC), xviii D daisy-chain in 9738, 3-17 damaged EEPROM, 7-11 data buffer size, A-6 Sixth Edition Index-3 Index data transfer rate fibre channel, A-6 SCSI, A-6 DatCrFail1 display, 7-5 defective EEPROM, 7-9 RAM, 7-9, 7-10 description, 1-4 desktop capacity, A-8 CSL features, 5-5 description, A-8 drop power, A-2 fibre channel cable, 3-21 installation, 3-19, A-8 interface, 3-1, A-8 fibre channel, 3-21 SCSI, 3-21 model, 1-3 non-library installation, A-8 overview, 3-1 power-on, 3-25 SCSI cable, 3-23, 3-49 term power, 3-23 device modes fibre channel, A-8 SCSI, A-8 diagnostic dump tape, 4-10 dimensions cartridge, A-5 desktop, 5-5 rack for CSL, 5-7 dislodging stuck tape, 7-2 display * (asterisk), 7-3 *Cleaning*, 7-4 ASIA DIAG, 7-3 Bank n Bad, 7-3 Boot Fail, 7-3 BT Monitor, 7-3 CC DIAG, 7-3 CHK xxxx (FSC), 7-4 cnhndnsn, 7-3 CodCrFail1, 7-4 CodCrFail2, 7-4 CodeUpDate, 7-4 CodUpFail1, 7-4 CodUpFail2, 7-4 Index-4 CodUpFail3, 7-5 CodUpFail4, 7-5 DatCrFail1, 7-5 DmpCrFail1, 7-5 DmpCrFail2, 7-5 DmpWrFail1, 7-5 DmpWrFail2, 7-5 DumpAgain?, 7-5, 7-12 DumpToHost, 7-5 Exp CLCart, 7-5 Fix_CfgErr, 7-6 INITxxxx (FSC), 7-6 IPL Pend, 7-6 Load CC, 7-6 Load Fibre Channel, 7-6 Load SCSI, 7-6 Load xxxx (FSC), 7-6 Loading, 7-6 Locating, 7-6 Memory Err, 7-6 NT Ready A, 7-6 NT Ready F, 7-6 NT Ready U, 7-7 Offline, 7-7 Online, 7-7 Power Fail, 7-7 Reading, 7-7 Ready A, 7-7 Ready F, 7-7 Rewinding, 7-7 Save Fails, 7-7 SavingDump, 7-8 Start Init, 7-8 Trapped, 7-8 Unloading, 7-8 UnWr xxxx (FSC), 7-8 Write Prot, 7-8 Writing, 7-8 xxxx Dmpyy, 7-6 display, tape drive operator panel, 1-14 DmpCrFail1 display, 7-5 DmpCrFail2 display, 7-5 DmpWrFail1 display, 7-5 DmpWrFail2 display, 7-5 drive, 1-11 9738 slot positions, 3-10 characteristics, 1-1 dry cleaning, 4-5 Sixth Edition 95741 Index dry cleaning tape path, 8-3 host interface cable, 3-46 installation desktop model, 3-19 non-library, A-8 rack, 3-28 operation overview, 4-1 saves, 7-9 operations menu tree, 6-34 ports A and B, 8-5 cleaning, 8-5 power off CSL, 5-13 off drive, 4-2 on CSL, 5-12 power on drive, 4-1 rack-mount tray, 3-41 tray (rack), 3-40 view configuration, 4-4 wet cleaning, 4-5 drop connectors, A-2 dry clean drive, 4-5 tape path, 8-3 DSE FC setting, 6-14 SCSI setting, 6-27 DumpAgain? display, 7-5, 7-12 DumpToHost display, 7-5 E EEPROM bad, 7-4 checksum, 7-9 damaged, 7-11 defective, 7-9 dump data, 7-6 IPL no dump, 7-12 operation, 7-9 partial damage, 7-11 saving dump data, 7-8, 7-12 service light on, 7-12 emulation mode fibre channel, 6-18 SCSI, 6-19, 6-30 95741 enable compression fibre channel, 6-14 SCSI, 6-26 VolSafe fibre channel, 6-18 SCSI, 6-29 enclosure rack, 5-6 environmental requirements, A-3 drive and power supply, A-3 tape cartridges and media, A-4 error action to take, 7-2 caution, 7-10 CHK xxxx, 8-3 codes, 7-3 configuration, 7-9 Exp CLCart, 8-3 Fix_CfgErr, 7-9, 7-10, 7-11 Fix_CfgErr indication, 7-9 indications CSL, 5-28 drive, 7-2 explanation, 7-9 operator indicator, 5-27 power, 7-1 RAM, 7-6, 7-11 save configuration, 7-9 Save Fails, 7-9, 7-11 service, 7-1 stuck tape, 7-2 unload, 7-12 ESD grounding kit, contents, 2-3 precautions and practices, 2-3 procedures to follow when servicing, 2-3 example of menu, 6-4 Exit CFG ? message, 4-4 exit displays Exit CFG? fibre channel, 6-22 SCSI, 6-33 Exit Menu? fibre channel, 6-22 SCSI, 6-33 Exp CLCart display, 7-5, 8-3 explanation conventions, xvii Sixth Edition Index-5 Index FSCs, 5-23 notes, xvi warning, xvi F failure CSL (FSCs), 5-28 EEPROM, 7-4 to load, 5-24 fast SCSI, 6-28 fault symptom code (FSC), CSL, 5-28 features of 9738, 1-6 of library, 1-6 feed channel, 5-2 fiber-optic cables connectors, 2-7 handling, 2-6 installation, 2-7 cleaning materials, 8-4 warnings, 2-5 fibre channel cables cleaning, 8-5 connector, 3-4 part numbers, 3-4 rack-mount, 3-46 Chng CFG?, 6-13 cleaning drive ports, 8-5 GBICs, 8-6 hub slot, 8-7 components, 8-4 compression CMPRSS No, 6-14 CMPRSS Off, 6-14 CMPRSS On, 6-14 setting, 6-14 CSL auto mode, 6-20 manual mode, 6-20 system mode, 6-20 data rate, A-6 description, Glossary-3 Index-6 device modes, A-8 DSE no, 6-14, 6-27 yes, 6-14, 6-27 emulation mode, 6-18 Exit CFG?, 6-22 Exit Menu?, 6-22 interface cable, 5-2 CSL, 5-2 description, 1-2 host channel, 5-2 language selection, 6-17, 6-28 library address, 6-20 logical paths, 5-2 loop test, 8-8 offline configuration, 6-13 physical address hard setting, 6-14 soft setting, 6-14 port attributes, 6-14, 6-27 enable, 6-13 Save CFG?, 6-22 Save Fails, 6-22 setting frame size, 6-16 speed, 5-2 submenus, 6-13 topology private loop, 6-14, 6-27 public loop, 6-14, 6-27 transmission, 8-4 VolSafe, 6-18 Fibre Channel cable 9738 library, 3-13 desktop, 3-21 rack-mount, 3-46 Fibre Channel Loop Test, 8-8 Fix_CfgErr display, 7-6 error indications, 7-9 explanation, 7-9 handling the error, 7-9 message, 4-2 procedures to fix, 7-10 RAM error, 7-11 flow of cartridges, 5-3 Sixth Edition 95741 Index format cartridge tape, 4-9 diagnostic dump tape, 4-10 special for dump tape, 4-10 FRUs CSL, 1-4 desktop, 1-4 rack, 1-4 FSC CHK xxxx, 8-3 CSL, 5-28 indicators, 5-23 full DSE fibre channel (yes/no), 6-14 SCSI (yes/no), 6-27 G gain access drive menu, 6-2 ESCON port, 6-2 main menu, 6-2 to different menus, 6-2 view configuration menu, 6-2 GBIC cleaning, 8-6 ferrule, 8-6 fibre channel, 8-6 green activity indicator, 8-3 grounding kit, 2-3 procedures, 2-4 guidelines for hubs, 3-5 H host cables desktop model, 3-21 in 9738 LSM, 3-13 in rack, 3-46 host interface cable installation, 3-54 types, 1-2 hub cascading of, 3-6 considerations, 3-6 fibre channel, 3-22 guidelines, 3-5 95741 host connection, 3-22 rack (FC), 3-48 slot cleaning GBIC, 8-7 ports, 8-7 I incorrect configuration, 7-10 load process, 5-24 indication CHKxxxx, 8-3 cleaning complete, 8-3 DumpAgain?, 7-12 error, 7-9 Exp CLCart, 8-3 Save Fails, 7-9 UnWr xxxx, 7-12 indicators activity, 1-11 clean, 1-12 CSL automatic, 5-8, 5-11 location, 5-10 manual, 5-8, 5-11 operator, 5-8, 5-11 system, 5-8, 5-11 green activity, 8-3 location CSL, 5-10 drive, 1-11 on op panel, 1-11 operator, 5-23 power, 1-11, 7-1 service, 1-12, 7-1 standard operator panel activity, 4-5 clean, 4-5, 8-3 INIT xxxx (FSC) display, 7-6 input bin, 5-2 installation and lock shipping insert, 5-37 check for damage, 3-2 configure the drive, 3-53 desktop model, 3-19 host interface cable, 3-21 drive trays in rack, 3-40 Sixth Edition Index-7 Index equipment arrival, 3-2 fiber-optic cables, 2-7 in 9738 Library, 3-8 cleaning cartridges, 3-18 host interface cable, 3-13 power supply, 3-11 TTI cable, 3-13 in rack captive nuts, 3-30, 3-32 CSL trays, 3-39 drive trays, 3-38 host interface cable, 3-46 preparation, 3-28 slide rails, 3-34 overview, 3-1 9738 library, 3-1 desktop, 3-1 stand-alone rack, 3-1 RACK001 CSL or drive tray, 3-38 unpacking equipment, 3-2 interface 9738 library, 3-1 cable part numbers fibre channel, 3-4 SCSI, 3-5 desktop fibre channel, 3-21 SCSI, 3-21 desktop unit, 3-1 stand-alone rack, 3-1 interfaces fibre channel, 1-2 SCSI, 1-2 introduction to CSL, 1-4 IPL EEPROM data, 7-9 no Dump to EEPROM, 7-12 switch, 1-10 IPL Pend display, 7-6 isolating malfunctions configuration, 7-10 CSL errors, 5-27 EEPROM, 7-10 RAM, 7-10 Index-8 J jacks (connectors) 9738 interface, 3-16 power, 3-12 TTI, 3-13 interface desktop, 3-21 rack-mount tray, 3-46 power CSL, 5-12 stand-alone rack, 3-45 jammed cartridge CSL, 5-30 drive, 8-1 jitter, 3-6 K kit, grounding, 2-3 L label, laser product, 2-6 labels cleaning cartridge (9738), 3-18 on cartridge, 1-17 language fibre channel, 6-17, 6-28 Language? display, 6-17, 6-28 laser Finland, information, 2-6 safety label, 2-6 Sweden, information, 2-6 laser product label, 2-6 LEDs CSL indicators, 5-10 drive indicators, 1-11 legend for menu trees, 6-8 library 9738 features, 1-6 address, fibre channel, 6-20 library address SCSI, 6-31 library attachment,9738, A-7 lifting techniques, 2-2 LIP, 3-6 Sixth Edition 95741 Index list of error codes, 7-3 menus, 6-3 load a tape, 4-7 cartridges incorrectly, 5-24 CC display, 7-6 display message, 7-6 fibre channel display, 7-6 FSCs, 5-24 SCSI display, 7-6 time, A-6 xxxx (FSC) display, 7-6 Load xxxx message, 4-7, 4-8 locating indicators activity, 7-1 clean, 7-1 power, 7-1 service, 7-1 MUD screw, 7-1 switches IPL, 7-1 menu, 7-1 select, 7-1 unload, 7-1 locating display, 7-6 loop initialization protocol, 3-6 port state machine, 3-6 test, fibre channel, 8-8 LPSM, 3-6 M make code tape, 6-37 data tape, 6-37 dump tape, 6-36 tapes MakeDataTp, 4-9 MakeDumpTp, 4-10 malfunctions CHK xxxx, 8-3 clear error, 5-23 CSL FSCs, 5-28 start switch, 5-27 95741 EEPROM, 7-4 Exp CLCart, 8-3 failure to load, 5-24 FSCs, 5-23 power, 7-1 RAM error, 7-6 sequence checks, 5-28 service, 7-1 stuck tape, 7-2 manual indicator, 5-8, 5-11 mode, 5-19 unload device (MUD) CSL location, 5-30 remove CSL jammed cartridge, 5-30 materials required for cleaning, 8-4 maximum channel block, A-6 mechanism (cartridge stop), 5-20 memory Memory Err display, 4-2, 7-6 RAM error, 7-6 menu build MIR, 6-38 examples, 6-4 list, 6-3 main, 6-3 navigating menus, 6-1 online, 6-5 online menus and submenus, 6-5 overview, 6-3 structure overview, 6-3 switch, 1-9 system, list of menus, 6-3 menu tree drive operations, 6-34 explanation, 6-8 fibre channel change, 6-10 view, 6-9 legend, 6-8 SCSI change, 6-24 view, 6-23 message * (asterisk), 7-3 *Cleaning*, 7-4 ASIA DIAG, 7-3 Bank n Bad, 7-3 Sixth Edition Index-9 Index Boot Fail, 7-3 BT Monitor, 7-3 CC DIAG, 7-3 CHK xxxx (FSC), 7-4 cnhndnsn, 7-3 CodCrFail1, 7-4 CodCrFail2, 7-4 CodeUpDate, 7-4 CodUpFail1, 7-4 CodUpFail2, 7-4 CodUpFail3, 7-5 CodUpFail4, 7-5 DatCrFail1, 7-5 DmpCrFail1, 7-5 DmpCrFail2, 7-5 DmpWrFail1, 7-5 DmpWrFail2, 7-5 DumpAgain?, 7-5, 7-12 DumpToHost, 7-5 Exp CLCart, 7-5 Fix_CfgErr, 7-6 INIT xxxx (FSC), 7-6 IPL Pend, 7-6 Load CC, 7-6 Load Fibre Channel, 7-6 Load SCSI, 7-6 Load xxxx (FSC), 7-6 Loading, 7-6 Locating, 7-6 Memory Err, 7-6 NT Ready A, 7-6 NT Ready F, 7-6 NT Ready U, 7-7 Offline, 7-7 Online, 7-7 Power Fail, 7-7 Reading, 7-7 Ready A, 7-7 Ready F, 7-7 Rewinding, 7-7 Save Fails, 7-7 SavingDump, 7-8 Start Init, 7-8 Trapped, 7-8 Unloading, 7-8 UnWr xxxx (FSC), 7-8 Write Prot, 7-8 Writing, 7-8 Index-10 xxxx Dmpyy, 7-6 messages Exit CFG ?, 4-4 Load xxxx, 4-7, 4-8 Offline, 4-3 Online, 4-3 View CFG ?, 4-4 microswab, Texwipe, 8-4 MIR build menu, 6-38 mode autoload switch, 5-8, 5-9 CSL auto, 6-20, 6-31 manual, 6-20, 6-31 system, 6-20, 6-31 FC 3490E, 6-19, 6-30 STD, 6-19, 6-30 STDs, 6-19 of operation automatic, 5-18, 5-21 manual, 5-19 priority, 5-20 system, 5-16, 5-20 SCSI 3590, 6-19, 6-30 STDs, 6-30 model desktop, 1-3 rack cabinet, 1-4 rack-mountable, 1-3 MUD CSL screw, 5-30 drive screw, 8-1 drive usage, 8-1 procedure to use, 5-30 removing jammed cartridge, 5-30 warning, 5-30 N N_port, 3-6 non-library installation desktop, A-8 rack, A-8 non-volatile storage, 7-9 notes (explanation), xvi Sixth Edition 95741 Index NT Ready NT Ready NT Ready nut plates NVS, 7-9 A display, 7-6 F display, 7-6 U display, 7-7 (stand-alone rack), 3-31, 3-32 desktop installation, 3-1 menus, 6-3 rack-mount installation, 3-1, 3-27 P O offline configuration fibre channel, 6-13 SCSI, 6-26 display, 7-7 Offline message, 4-3 online display, 7-7 menu, 6-5 placing the drive, 4-3 Online message, 4-3 operation configuration error, 7-9 EEPROM vs RAM, 7-9 explanation, 7-9 power up and IPL, 7-9 save configuration error, 7-9 Save Fails display, 7-9 operator panel components, 5-2 description, 1-7, 5-8 indicators, 1-11, 5-10, 5-23 operator indicator, 5-8, 5-11 standard, 1-8 operator panel display BT Monitor, 7-3 code displays CodCrFail1, 7-4 operator tasks, tape drive placing the drive online, 4-3 reset the drive, 4-2 viewing the firmware release level, 4-4 organization of manual, xv output bin, 5-2 overview, 4-1 9738 Library, 3-1 9840 in 9738 Library, 3-8 CSL, 1-4 description, 1-1 95741 panel (operator), 5-2 part numbers fibre channel cables, 3-4 publications, xvi SCSI cables, 3-5 performance, A-6 9840 Tape Drive System, A-6 Fibre Channel, A-7 SCSI, A-7 placing the drive online, 4-3 port attributes menu (FC), 6-16 hub connections, 3-22 SCSI host attachment, 3-24 terminator receptacle, 3-24 power error, 7-1 explanation, 5-12 fail display, 7-7 indicator, 1-11, 7-1 off CSL, 5-13 drive, 4-2 on CSL, 5-12 drive desktop, 3-25 in 9738 Library, 3-18 in rack, 3-52 requirements, A-1 supply (installation in 9738), 3-11 up drive, 4-1 power cord drive tray, 3-45 precautions ESD, 2-3 handling fiber-optic cables, 2-6 precautions, safety back injuries, 2-2 fiber-optics cable handling, 2-5 laser, 2-6 Sixth Edition Index-11 Index on-the-job, 2-1 shoulder, elbow, and hand, 2-2 with rack-mount drives, 3-26 prevent ESD, 2-3 previously stored checksum, 7-9 priority mode, 5-20 procedures cartridge explanation, 5-14 loading a CSL, 5-14 unloading a CSL, 5-15 install 9840 in 9738, 3-8 load CSL cartridge, 5-14 unload CSL cartridge, 5-15 process build MIR, 6-38 code update, 6-36 incorrect load, 5-24 make data tape, 6-37 dump tape, 6-36 make code tape, 6-37 publications order numbers, xvi related to this manual, xvi Q quick menu flowchart fibre channel, 6-9, 6-10 SCSI, 6-23, 6-24 online operation, 6-3, 6-5 overview, 6-3 R rack drive trays, 3-40 drop power, A-2 enclosure, 5-6 for CSL, 5-7 installation, A-8 non-library installation, A-8 power-on, 3-52 stand-alone, A-8 Index-12 term power, 3-49 rack cabinet description, 1-4 RACK001 mounting requirements, 3-26 safety precautions, 3-26 rack-mount CSL tray, 3-39 drive tray, 3-38 fibre channel cable, 3-46 SCSI cables, 3-49 rack-mountable description, 1-3 RAM defective, 7-9 memory error, 7-6 partial damage, 7-11 vs EEPROM, 7-9 Reading display, 7-7 ready indications Ready A, 4-7, 7-7 Ready F, 4-7, 7-7 Ready U, 4-7 reclaim a cartridge, 4-9 recovery drive, 7-1 process (bad CSL load), 5-25 related publications, xvi remove cartridges, 5-15 jammed cartridge, 5-30, 8-1 power from drive desktop, 4-2 library, 4-2 removing stuck cartridge, 5-30 requirements environmental, A-3 materials for cleaning, 8-4 power, A-1 reset the drive, 4-2 return system to customer, 3-54 rewind display, 7-7 routing cartridges, 5-3 S safety cable handling, fiber-optic, 2-5 Sixth Edition 95741 Index laser product label, 2-6 laser transmission, 2-5 LED transmission, 2-5 on the job, 2-1 on-the-job, 2-1 precautions back injury, 2-2 list of, 2-1 shoulder, elbow, and hand, 2-2 rack-mount drives, 3-26 Save CFG? fibre channel, 6-22 SCSI, 6-33 save configuration error, 7-9 save dump display, 7-8 EEPROM, 7-8 Save Fails display, 7-7 error handling, 7-10 fibre channel, 6-22 malfunction, 7-9 occurrence, 7-9 RAM error, 7-11 SCSI, 6-33 scratch loader, 6-3 screw CSL MUD, 5-30 drive MUD, 8-1 SCSI, 6-26 9840 drive cables 9738 Library, 3-16 desktop, 3-23 rack-mount, 3-49 bus speed, 6-28 bus width configuration setting, 6-28 wide, 6-28 cables 9738 library, 3-16 connector, 3-5 part numbers, 3-5 change configuration menu, 6-24 compression CMPRSS No, 6-26 CMPRSS Off, 6-26 CMPRSS On, 6-26 95741 CSL auto mode, 6-31 manual mode, 6-31 system mode, 6-31 data rate, A-6 default, setting, 6-28 device modes, A-8 emulation mode, 6-19, 6-30 Exit CFG?, 6-33 Exit Menu?, 6-33 ID channel setting narrow, 6-27 wide, 6-27 interface 9738, 3-13 caution on length, 3-16 CSL, 5-2 description, 1-2 symbols, 3-16, 3-23 library address, 6-31 menu tree view, 6-23 offline configuration, 6-26 Save CFG?, 6-33 Save Fails, 6-33 speed, 5-2 fast, 6-28 slow, 6-28 ultra, 6-28 target negotiation, 6-27 Ultra-1, A-6 VolSafe, 6-29 width, 5-2 select switch, 1-10 sequence checks clearing malfunctions, 5-28 FSCs, 5-28 process, 5-28 service error, 7-1 indicator, 1-12 flashing, 7-2 location, 7-1 off, 7-2 off or flashing, 7-2 on, 7-2 Sixth Edition Index-13 Index setting CSL auto mode, 6-20, 6-31 manual mode, 6-20, 6-31 system mode, 6-20, 6-31 fibre channel compression, 6-14 DSE, 6-14 emulation mode, 6-18 frame size, 6-16 library address, 6-20 physical address (hard/soft), 6-14 port attributes, 6-13 SCSI bus speed, 6-28 bus width, 6-28 compression, 6-26 DSE, 6-27 emulation mode, 6-19, 6-30 narrow channel, 6-27 wide channel, 6-27 SCSI library address, 6-31 shipping insert 9738 Library, 3-9 CSL important information, 5-37 CSL MUD screw, 5-37, 5-39 CSL warning if not used, 5-35 desktop, 3-19, 3-42 install/lock in CSL, 5-37 lock in drive (CSL), 5-39 removal from CSL, 3-20, 5-36 size desktop, 5-5 FC frame, 6-16 of buffer, A-6 of drive, 1-1 rack, 5-7 slide bracket, 3-33 rail, 3-34 slow SCSI, 6-28 software, A-8 specifications cartridge, A-5 drive performance, A-6 environmental requirements, A-3 power requirements, A-1 tape cartridges and media, A-4 Index-14 stand-alone rack, A-8 drive trays, 3-40 installation final preparation, 3-45 nut plates, 3-31, 3-32 overview, 3-27 slide rails, 3-34 interface, 3-1 overview, 3-1 preparation for install, 3-28 preventing damage, 3-28 tools required, 3-28 standard cartridge, 1-16 Start Init display, 7-8 start switch, 5-8, 5-9, 5-27 status (view) fibre channel menu, 6-9 SCSI menu, 6-23 stop mechanism cartridge, 5-20 storage, non-volatile, 7-9 StorageTek Channels site, xviii contacting, xvi Customer Resource Center (CRC), xviii web site, xviii stored checksum, 7-9 structure of menus, 6-3 stuck cartridge removal, 5-30, 8-1 stuck tape (dislodge), 7-2 submenus fibre channel, 6-13 online, 6-5 SCSI, 6-26 supported device modes fibre channel, A-8 SCSI, A-8 switches CSL autoload mode, 5-8, 5-9 start, 5-8, 5-9, 5-27 IPL, 1-10 menu, 1-9 select, 1-10 unload, 1-9 system indicator, 5-8, 5-11 mode, 5-16, 5-20 Sixth Edition 95741 Index T Taiwan warning statement, xx tape jammed cartridge in CSL, 5-30 jammed cartridge in drive, 8-1 loading CSL, 5-14 drive, 4-7 removing stuck cartridge, 5-30, 8-1 special format, 4-10 unable to write, 7-4 unloading CSL, 5-15 drive, 4-7 tape bar explanation, 1-14 menu fibre channel, 6-17 SCSI, 6-28 tape usage display, 1-15 tape cartridge CSL load/unload procedures, 5-14 drive loading/unloading procedures, 4-7 Tape Drive fiber optic transmission, 2-5 laser safety, 2-6 tape drive display, 1-14 target negotiation, SCSI, 6-27 techniques, lifting, 2-2 term power 9738, 3-16 desktop, 3-23 rack, 3-49 test ASIA checksum, 7-10 Texwipe foam swab, 8-4 microswab, 8-4 time access, A-6 load, A-6 unload, A-6 trademark statement, ii transfer rate fibre channel, A-6 SCSI, A-6 95741 transmission fibre channel, 8-4 laser, 8-4 Trapped display, 7-8 TTI cable for 9738 Library, 3-13 typographical conventions, xvii U ultra SCSI, 6-28 Ultra-1 SCSI, A-6 unable to write, 7-4 unload cartridges CSL, 5-15 drive, 4-8 display, 7-8 error, 7-12 switch, 1-9, 7-12 time, A-6 UnWr xxxx, 7-12 UnWr xxxx (FSC) display, 7-8 using EEPROM, 7-9 menu trees, 6-8 RAM, 7-9 V view drive configuration, 4-4 offline main menu drive, 6-6 entry point, 6-6 exit, 6-6 fibre channel drives, 6-6 firmware, 6-6 SCSI drives, 6-6 View CFG ? message, 4-4 VolSafe cartridge, 1-16 fibre channel, 6-18 SCSI, 6-29 VOLSER label area, 3-18 Sixth Edition Index-15 Index W warning explanation, xvi eye hazard from laser, 2-6, 2-7 weight cartridge, A-5 desktop CSL, 5-5 rack, 5-7 wet cleaning caution, 8-3 drive, 4-5 write protect cartridge standard, 4-6 VolSafe, 4-6 Write Prot display standard tape, 7-8 VolSafe tape, 7-8 Writing display, 7-8 wrong configuration, 7-10 X xxxx Dmpyy display, 7-6 Index-16 Sixth Edition 95741 Reader’s Comment Form Contact Us Submit your questions, comments, and suggestions to StorageTek’s Technical Information Services Department. 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Source Exif Data:
File Type : PDF File Type Extension : pdf MIME Type : application/pdf PDF Version : 1.3 Linearized : Yes Encryption : Standard V1.2 (40-bit) User Access : Print, Copy, Annotate, Fill forms, Extract, Assemble, Print high-res Producer : Acrobat Distiller 4.05 for Windows Creator : FrameMaker 6.0 Keywords : tape drive, operation, installation, Fibre Channel, SCSI, menus, configuration, cartridge, VolSafe Modify Date : 2002:03:26 12:47:30-07:00 Subject : installation, operation, and error recovery of 9840 desktop, library (9738), and rackmount configurations Author : Storage Technology Corporation Title : 9840 Tape Drive Product Manual Create Date : 2002:03:20 07:34:13 Page Count : 250 Page Mode : UseOutlines Page Layout : SinglePageEXIF Metadata provided by EXIF.tools