Strategic Technologies STILOCK User Manual

Strategic Technologies Inc.

USER MANUAL

STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Page 1SPECIAL NOTE :This Users Guide is for use with v2.1 of the PRU+ Firmware. See PRU+ Basics on Page9 for information regarding how to determine the PRU+ Firmware version. Different versionsof the PRU+ software may not have the same features described in this manual and / or mayfunction differently than this manual states.FCC STATEMENT:This device complies with Part 15 of the FCC rules. Operation is subject to conditions:(1) This device may not cause harmful interference, and (2) this device must accept interferencereceived, including interference that may cause undesired operation.Changes or modifications not expressly approved by STRATEGIC Technologies Inc.invalidate any approval or warranty applying to the product and can void the user’s authority tooperate this equipment.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Page 2Platinum Plus New Features and EnhancementsQuick Install ModeThis new feature makes installation of the PRU+ quicker and more convenient. The visual displayscreen on the front of the PRU+ will prompt the installer for each step and guide them through theinstallation process. For a more detailed description, see page 44.Domestic Violence Deterrent System - more detailed supportThe PRU+ now has more detailed support for Strategic’s Domestic Violence Deterrent system. TheDomestic Violence Deterrent System is designed to provide curfew monitoring for both the offender andthe victim. The PRU+ contains a specific setting for the transmitter, in the form of a pendant, which is worn by the victim. This enables the PRU+ to determine if the offender, wearing a transmitter, enteredthe victim’s area or if the pendant transmitter was activated by the victim. There is also support for anoptional panic button that enables the victim to send a panic message to the monitoring center. Fora more detailed description, see page 32.Tone DiallingThe PRU+ now supports both styles of dialling (tone and pulse). For further details see page 36.A more convenient method to set a Dial PrefixIn some situations (ie: hotels and offices)., a dial prefix may be required to enable the PRU+ to dial fromthat location. An extra digit, such as “9", can be added without necessitating a change of the entirenumber to be dialled. For a more detailed description, see page 38.Motion SensorThe PRU+ now has the ability to determine if it is being moved. See page ? For more details.Automatic saving of changesAll changes to any programmed settings are now automatically saved when they are edited.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Page 3Table Of ContentsPRU+ Overview............................................................................................................................Page 6Required field equipment for installing and/or removing a unit .......................................Page 6PRU+ Basics ................................................................................................................................Page 7Turning the PRU+ on .......................................................................................................Page 7Turning the PRU+ off .......................................................................................................Page 7Figure 2 : Front Panel Display......................................................Page 7PRU+ Indicator Lights and Buttons..................................................................................Page 8PRU+ Operation (Run Mode)...........................................................................................Page 8PRU+ Calling the Central Computer................................................................................Page 9Call Attempt Error Messages ...............................................................................Page 9Blind Dial Mode ..................................................................................................Page 10PID Basics..................................................................................................................................Page 11Features .........................................................................................................................Page 11Resetting the PID ...........................................................................................................Page 11Figure 2 : Resetting a PID..........................................................Page 11LOCK Basics ..............................................................................................................................Page 12Replacing the Battery.....................................................................................................Page 12FVU Basics.................................................................................................................................Page 13Setting up the FVU .........................................................................................................Page 14Setting the date and time ...............................................................................................Page 14CMU Basics................................................................................................................................Page 15Installation ......................................................................................................................Page 15Removal .........................................................................................................................Page 15PRU+ Installation Procedures...................................................................................................Page 16Active Mode Installation ............................................................................................................Page 17Pre-Installation................................................................................................................Page 17PRU+ Installation - Quick Install ...................................................................................Page 17PID Installation ...................................................................................................Page 18Figure 3: Installing the battery in the PID...................................Page 18Figure 4 : Strap Installation ........................................................Page 18Figure 5 : Attach the PID to the baseplate.................................Page 19Figure 6 : Slider Bar ...................................................................Page 19Installation Completion.......................................................................................Page 19PRU Installation - Classic...............................................................................................Page 20PID Installation ...................................................................................................Page 20Figure 3: Installing the battery in the PID...................................Page 20Figure 4 : Strap Installation ........................................................Page 21Figure 5 : Attach the PID to the baseplate.................................Page 21Figure 6 : Slider Bar ...................................................................Page 21Installation Completion.......................................................................................Page 22
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Page 4De-Installation / Removal ...............................................................................................Page 23Passive Mode.............................................................................................................................Page 24Important Information Regarding Passive Mode Operation ..........................................Page 24Passive Mode Installation ..........................................................................................................Page 25Pre-Installation................................................................................................................Page 25PRU Installation - Quick Install.......................................................................................Page 25PID Installation ...................................................................................................Page 25Figure 3: Installing the battery in the PID...................................Page 26Figure 4 : Strap Installation ........................................................Page 26Figure 5 : Attach the PID to the baseplate.................................Page 26Figure 6 : Slider Bar ...................................................................Page 27Installation Completion.......................................................................................Page 27PRU Installation - Classic...............................................................................................Page 27PID Installation ...................................................................................................Page 28Figure 3: Installing the battery in the PID...................................Page 28Figure 4 : Strap Installation ........................................................Page 28Figure 5 : Attach the PID to the baseplate.................................Page 29Figure 6 : Slider Bar ...................................................................Page 29Installation Completion.......................................................................................Page 29Downloading Information inside the PRU+....................................................................Page 30De-Installation / Removal ...............................................................................................Page 30Domestic Violence......................................................................................................................Page 32Domestic Violence Installation ...................................................................................................Page 33Pre-Installation................................................................................................................Page 33PRU+ Installation............................................................................................................Page 33Check the Participant’s PID ...........................................................................................Page 33Figure 3 : Test Mode Display .....................................................Page 42Quick Install................................................................................................................................Page 44Motion Sensor ............................................................................................................................Page 45PRU+ / PID Preventive Maintenance.........................................................................................Page 46Returned PRU+'s ...........................................................................................................Page 46Physical Checks .................................................................................................Page 46Figure 7 : Underneath a PRU+ ..................................................Page 46Electrical Checks................................................................................................Page 47Figure 8 : Test Mode Display .....................................................Page 47Returned PID's ...............................................................................................................Page 48Physical Checks .................................................................................................Page 48Figure 9 : The Underneath of a PID...........................................Page 48....................................................................................................Page 48Electrical Tests...................................................................................................Page 48Testing a PID..........................................................................................Page 48Returned Straps ............................................................................................................Page 49Figure 11 : Strap Cleaning .........................................................Page 49
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Page 5Individual Status Log Report......................................................................................................Page 50Events.............................................................................................................................Page 50Event Type Definitions ...................................................................................................Page 51Explanation of the Individual Status Log Report........................................................................Page 53Frequently Asked Questions......................................................................................................Page 56Trouble-Shooting........................................................................................................................Page 58PRU Tips ........................................................................................................................Page 58PID Tips..........................................................................................................................Page 60FVU Tips.........................................................................................................................Page 61LOCK Tips......................................................................................................................Page 61System Definitions......................................................................................................................Page 62
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Page 6
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Page 7
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 PRU OverviewPage 8PRU+ OverviewStrategic’s Platinum Plus (PRU+) combines ease of use with unequalled flexibility. The featuresof the PRU+ have been designed to simplify equipment installation and program management, and toprovide for future expansion and enhancements. The features of the PRU+ include:Small footprint - 0.4 square feetLightweight (4.2 lbs)Compact, aesthetic designRemovable AC power adapter, with latching connectorTwo RJ-11 modular telephone jacks for a line connection and a telephone15-pin expansion connector16-character by 2-line visual display panel for displaying configuration settings,installation instructions, and other informationTwo front panel input buttons for user input and changing configuration settingsInternal AntennaVariable Range (Adjustable)Y2K CompliantNew Proprietary Signal ProcessingQuick Install ModeRequired field equipment for installing and/or removing a unitTo install or remove the PRU+ / PID set, or to use any of the special function mode features, only thefollowing items are required:• The PRU+ / PID set complete with strap, locking bar and pinA Platinum Plus Series LOCKScissors• Small flat head (slotted) screwdriver
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999PRU BasicsPage 9PRU+ BasicsTurning the PRU+ onTo begin the installation process, the PRU+ must be turned on. To turn the PRU+ on, simply connectthe AC adapter to the back of the PRU+ (See Figure 1 below ) and plug the adapter into a standard walloutlet. Note: Do not connect the telephone line. The PRU+ will immediately activate, sounding oneor more beeps, and is ready for the next step inthe installation process.Figure 1 : Back Panel of the PRU+Turning the PRU+ offRemoving/disconnecting AC power will not turn the PRU+ off. Removal of AC power will cause thePRU+ to function using its internal battery. The PRU+ will continue to operate until the internal batteryis exhausted, or the PRU+ is turned off by using the LOCK.To turn the PRU+ off, the use of the LOCK is required. Simply press the PRU+ button on the LOCK,while holding the LOCK within three feet of the PRU+. The front panel display (seeFigure 2 below) will display two choices: "A=Turn PRU+ Off" and "B=Function Mode". Press the "A"button (see Figure 2 : Front Panel Display) on the PRU+ front panel. When the "Remove AC powernow..." message is displayed, unplug the AC adapter. The PRU+ will then shut off. If AC power hasalready been disconnected, the PRU+ will shut off as soon as the "A" button is pressed. While thePRU+ is off, either because it was deliberately turned off or has turned off due to an AC power loss longenough to exhaust the internal battery, all stored information is maintained using a separate back-upbattery.Figure 2 : Front Panel Display
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999PRU BasicsPage 10PRU+ Indicator Lights and ButtonsThe "Power" and "Charge" lights on the front of the PRU+ (see Figure 2 : Front Panel Display) indicatethe presence/absence of AC power, and whether or not the internal battery is being charged. If the ACLight goes out, this indicates the PRU+ has been disconnected from AC Power. When the Charge lightgoes out, this indicates that the internal battery is fully charged. The “A” and “B” buttons on the frontpanel will not function during normal monitoring operation and therefore the participant is not able toaffect the operation of the unit should the buttons be pushed. These buttons are only usable when thePRU+ is in Special Function Mode. While in Special Function Mode the PRU+ will prompt you to pusha button to access a particular feature (ie: If the PRU+ reads A=Turn RU off; pushing the buttonlabelled A will turn the PRU off).PRU+ Operation (Run Mode)When the PRU+ is turned on, it first performs a diagnostic check of its internal memory and program.During these checks the PRU+ will make one or more beeps. The front panel display will be initializedand a title screen indicating the current software version (ie: 2.1), the PRU+ serial number (ie P28192),and the PID serial number (ie: T23456) will be displayed, as shown below.This title screen will be displayed for several seconds, and the display will automatically be cleared. Thedate and time will then be displayed, as shown below. If this date / time is incorrect it will beautomatically updated when the PRU+ calls the central computer (CC). When the PRU+ is operatingcorrectly, the colon (" : ") between the hours and the minutes of the clock display will blinkapproximately every 1.5 seconds.When the PRU+ is connected to a telephone line, the PRU+ will immediately attempt to place a call tothe central computer. While the telephone line is in use, the PRU+ will display the message "TelephoneIn Use", as shown. NOTE: The clock on the display will not change while a call is in progress.STRATEGIC V2.1P28192 T2345601/05/1998 02:27PM 01/05/98 02:31PMTelephone In Use
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999PRU BasicsPage 11During a call, if successful, the PRU+ will receive configuration parameters, the current date / time fromthe central computer, and all stored information in the PRU+ will be transmitted to the CC. It will alsoreceive the participant’s curfew information for the current day and the following day. When the call hasbeen completed, the PRU+ will display the result of the call, either "Call Successful", or an errormessage such as "No Dialtone", "CC Busy", etc. (See Call Attempt Error Messages Page 9 for moredetails).Between phone calls, the PRU+ will display only the date and time. When the PRU attempts to call thecentral computer, the PRU+ will report its status on the bottom line of the display.PRU+ Calling the Central Computer (CC)The PRU+ will periodically call the central computer, for either a scheduled call-in check, to report analarm or to report an alarm clear event. These calls will proceed in exactly the same fashion asdescribed in the section above “PRU+ Operation”. If a call attempt fails, the PRU+ will display thereason for the failed call attempt on the bottom of the display. The PRU+ will attempt to call again ina few minutes, and repeatedly at varying intervals, until the maximum re-dial attempts (14 attempts) ismade. Any event that is generated after the maximum re-dial attempts is made will cause the PRU+to repeat the dialling sequence. While the PRU+ is waiting to make another call attempt, if the previousattempt failed, a code indicating the reason for the failure will be displayed at the bottom right cornerof the display. This code matches the previously displayed message. The codes are as follows:Call Attempt Error Messages Code Display Message Description2 CC Busy The CC number was busy.3 No Dialtone The participant’s phone line was already in use.4 No Connect The call was interrupted while the PRU+ was dialling orthe PRU+ dialled but never connected to the CC.5 Communication Error The call was interrupted while connected to the CC.B Blind Dial If any call attempt errors occur while the PRU+ is in blinddial mode a “B” will be placed to the right of the numericcode. (See below for more information on blind dialmode).01/05/98 02:32PMCall Successful
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999PRU BasicsPage 12Blind Dial ModeIf the PRU+ has made three (3) attempts where a “No Dialtone” has been indicated, the PRU+ willautomatically default into blind dial mode. This will enable the PRU+ to attempt to connect to theCentral Computer even if the dial tone used by the local phone company is non-standard and cannotbe detected through normal hardware detection. The PRU+ will remain in blind dial mode until thePRU+ has been turned off or reset.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999PID BasicsPage 13PID BasicsFeaturesThe Personal Identification Device attaches to the participant’s ankle or wrist. The PID transmits a radiofrequency signal once every 15 seconds on rotating frequencies. The transmission is received by thePlatinum Plus Receiver Unit (PRU+). The transmission contains a PID serial number, and four statusmessages. The PID serial number identifies the PID to the PRU+. The PRU+ expects to receive aspecific identifying serial number from the PID in order to validate the transmission. The four statusmessages are strap sever, PID tamper, case open and low battery. The strap sever message indicatesif the strap is completely broken. The PID tamper indicates if the strap has been tampered with in somemanner or partially cut. The case open indicates that the PID’s outer casing has been opened. Thelow battery message indicates if the battery installed in the PID is approaching the limits of its lifetimeor if it is improperly installed.Resetting the PIDThe strap sever, PID tamper and case open alarms have the ability to remember if the alarms were everactivated. This will ensure that should the participant tamper with the PID while away from the area ofconfinement the alarm will be reported upon return. These parts of the PID circuitry need to be resetupon initial installation by using a LOCK. The PID button on the LOCK is used to reset the alarms. Simply place the LOCK against the reset point (See Figure 2 : Resetting a PID) on the PID and pressthe PID button once. The LOCK will emit a special signal (while the red light is on) and reset thecircuitry. See Page 36 for more information regarding Special Function Mode use of a LOCK.Figure 2 : Resetting a PID
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999LOCK BasicsPage 14LOCK BasicsThe LOCK is a device that is carried by the person who installs equipment on participants. The LOCKhas two functions that are required during installation. The first function which is activated when youpush the PRU+ button, allows access to Special Function Mode / Extended Special Function Modeon the PRU+ (See Page 36 for more information on Special Function Mode and Page 38 for moreinformation on Extended Special Function Mode). The second function which is activated when youpush the PID button will reset the strap circuitry on a PID (See Page 11 for more information onresetting the PID).Replacing the BatteryThe LOCK uses a standard 9V alkaline battery (non-rechargeable). To replace the battery push the tworound “buttons” on each side of the LOCK at the same time. This will cause the bottom cover cap tobe released. You can then simply replace the battery that is currently in the LOCK.Low Battery IndicatorThe LOCK will indicate if the battery is low by flashing green / red when any button is pushed. TheLOCK may continue to operate for several installations after the light starts flashing.The LOCK
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999FVU BasicsPage 15FVU BasicsThe Field Verification Unit (drive-by) is designed to receive signals from the PID while away theparticipant is away from their area of confinement. The small portable package allows an officer to driveto a site away from the area of confinement and determine if the participant is located in the area. TheFVU is supplied with an AC adapter for use at the office and a cigarette lighter car adapter for use whiletravelling in a vehicle. The FVU will also run off standard AA batteries that are easily replaceable. TheFVU is supplied with a standard rubber duck (stubby) antenna (range : 450' / 137m). There is alsoavailable (optional) a Mag-Mount antenna that gives the FVU greater range(range : 600' / 183m). Thedisplay is backlit so that it is easily read while in no light surroundings. When the FVU is turned on (switch is located on the right side of the FVU) it displays the title screenindicating the current software version (ie: 1.7), as shown below.This title screen will be displayed for several seconds, and the display will then be cleared. The date andtime will be displayed next, as shown below.The format for the date is mm/dd and hh:mm. When the FVU receives a signal from a PID it will displaythe code of the PID and the alarm status on the bottom line, as shown below.The PID code (021) is displayed in the bottom left corner of the display. The alarm status messagesare displayed next to the code. “S” indicates a Strap Tamper is present on this transmission. “L”indicates a low PID battery is present on this transmission.SureTrac FVUversion 1.701/05 12:1001/05 12:10021 S L
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999FVU BasicsPage 16Setting up the FVU1. Connect the appropriate antenna to the antenna connector on the left side of the FVU.2a. Batteries:Slide open the battery compartment door on the bottom of the FVU and insert six (6) AA batteriesaccording to the diagram inside the compartment.2b. AC Wall AdapterPlug the AC adapter cord into the power connector on the left side of the FVU and plug thetransformer into a standard 110VAC outlet.2c. Cigarette Lighter AdapterPlug the cigarette lighter cord into the power connector on the left side of the FVU and plug theother end into an automobile cigarette lighter socket.Setting the date and timeTo set the date and time, press the clock set button using the tip of a pen or similar object. A flashingcursor will be displayed under the month of the display. Press the back light button to adjust the month. Use the clock set button to move to the day, hour and minute settings and adjust them with the backlight button. When done, press the clock set button one more time. The cursor will disappear and theFVU will resume normal operation.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999CMU BasicsPage 17CMU BasicsThe Cellular Module Unit provides the ability to “Actively” monitor participants even if the participantdoes not have a telephone line (or lives in an area with no telephone coverage). Using the cellularnetwork, the CMU allows the PRU to communicate with the central computer. Once the CMU has beenactivated by the local cellular company, simply follow the Installation procedures below and the CMUwill work seamlessly with the PRU.Installation1. Place the CMU on a stable surface near the PRU and close to an AC power outlet.2. Connect the PRU to the CMU by plugging the PRU’s telephone cord into the jack on the CMU.3. Plug the CMU’s AC power cord into an available 110VAC outlet4. Activate the CMU by using a pen or other similar object to turn the power switch on. The powerswitch will illuminate when the unit is active.5. Proceed with the normal PRU installation instructions.Removal1. Follow the normal de-installation instructions for the PRU.2. De-activate the CMU by using a pen or other similar object to turn the power switch off. The powerswitch will not be illuminated when the unit has been de-activated.3. Unplug the CMU from the 110VAC outlet.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Installation ProceduresPage 18PRU+ Installation ProceduresThere are several methods of installation available with the PRU+. The PRU+ can monitor aparticipant’s compliance to their curfew with or without being connected to a telephone line. The PRU+communicates with the central monitoring computer using a standard telephone line (Active Mode)and/or may also monitor when no telephone line is available by periodically connecting it to a telephoneline (Passive Mode) to download its information. The following pages describe both types of installationin detail.The latest version of the firmware (v2.1) introduces a new style of installation that will drastically simplifythe installation of the PRU+ set. Quick Install guides the installer through all necessary criteria to installa PRU+ in the participant’s area of confinement. Once these criteria have been met the PRU+ willautomatically call into the Central Computer and pick up the final configuration settings including theparticipant’s curfew information. Note: curfew information is not initially in the PRU+ and mustbe received from the central computer.Classic Installation has been preserved for installations that require additional information. ClassicInstallation uses Test Mode to assist in the installation process. Although more steps are needed toinstall the PRU+ using Test Mode the installer has a greater degree of flexibility in complex installations,especially if variable range is needed.Each set of instructions (Active / Passive) has separate sections for Quick Install or Classic Installation. These sections guide the installer through the same steps in the installation process but using thatparticular installation method. During installation choose the method desired (Quick Install or Classic)and use only the section selected.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Active Mode InstallationPage 19Active Mode InstallationThese instructions should be used if the participant is to be monitored via a telephone line in theparticipant’s residence. The PRU+ will call into the Central Computer on a regular basis reporting allactivity.Pre-InstallationA. If your equipment is monitored by our Monitoring Center:-- Fax the Enrollment Form to the Monitoring Center, giving as much time as possible before thePRU+ is to be installed at a participant’s residence. The Monitoring Center must be notifiedbefore the PRU+ calls in. See Passive Mode Operation (See Page 24) for more details oninstallation of a PRU+ in a passive monitoring situation.B. If you monitor your own equipment:-- Assure you have entered the participant data on your system before you install the PRU+ inthe participant’s residence. See Passive Mode Operation (Page 24) for more details oninstallation of a PRU+ in a passive monitoring situation.PRU+ Installation - Quick InstallUse this method if you are going to use the Quick Install Feature found in Firmware Version 2.1.1. Position the PRU+: Remove the PRU+ and AC power adapter from the case. Place the PRU+in a central location, preferably closer to the participant’s bedroom than their living area,elevated at least three feet / ninety centimetres from the floor. 2. Plug in the PRU+: Plug one end of the AC power adapter into a standard 110 Volt electricaloutlet and the other end into the PRU+. Note : Do not connect the telephone line. The PRU+will turn on, displaying the title screen. It will then display the date and time screen. The powerand charge LED will be lit. The charge LED will go out when the PRU+ internal battery is fullycharged.3. Clear Stored Events: Press and hold the PRU+ button on the LOCK until the PRU+prompts “Please Wait....”. When the display prompts “B=Function Mode” press “B” buttononce. The display will prompt “B=Clear Events”. Press “B”, the display will now prompt “A=**Clear ** / B=Cancel”. Press “A” to clear all events. 4. Enter Quick Install: Press “A” button once. When the display prompts “B=Quick Install”, pressthe “B” button to enter Quick Install. Follow the messages on the top line. Plug the telephoneline into the jack marked LINE on the back of the PRU+. The display will then prompt “Waitingfor PID”
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Active Mode InstallationPage 20PID InstallationFigure 3: Installing the battery in the PIDTransmitter - showing battery well Battery5. Install the Battery: Remove the PID , baseplate, one strap, one locking bar, one locking pinand the battery from the case. Simply place the battery into the PID battery well so that thealignment mark on the battery lines up with the alignment mark on the PID. Rotate the batterycounterclockwise until the tabs on the battery slide under the two lock down posts. (See Figure3 : installing the battery in the PID). 6. Size the Strap: Attach the wide end of the strap to the PID baseplate. With the baseplate onthe outside of the leg, wrap the strap around the participant’s leg, just above the ankle. Size thestrap so that it fits comfortably around the participant’s leg. Cut off any excess strap that isabove the two hole positions that will fit into the other side of the strap (See Figure 4 : Strapinstallation)Figure 4 : Strap Installation
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Active Mode InstallationPage 21
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Active Mode InstallationPage 227. Install Strap and PID: Replace the baseplate and strap around the leg, and attach the narrowend that has been cut to length to the baseplate. Push the PID into the baseplate at the strapend. The PID is now hinged to the baseplate. Firmly close the PID and baseplate together bypushing down on the open end.Figure 5 : Attach the PID to the baseplate8. Install Locking Mechanism: Insert the slider bar under the strap into the hole in the side of thePID (See Figure 6 : Slider Bar) so the end of the slider bar is flush with the strap. Press a pinthrough the hole in the strap and into the slider bar. This locks the PID together.Figure 6 : Slider Bar9. Check Strap Tightness: Check the strap tightness on the side opposite the PID. There shouldnot be a space of more than ½ inch or 1.4 centimetres between the strap and the skin.Installation Completion10. Reset the PID: When the PRU+ has received a signal from the PID, the display on the PRU+should prompt “Check strap”. Use the LOCK’s PID button to reset the alarms on the PID. If the alarms have been properly reset, the PRU+ will prompt “Everything ok, Calling in now” and will immediately start to call into the Central Computer11. Installation complete: When “Call Successful” is displayed, installation is complete.PRU Installation - Classic
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Active Mode InstallationPage 23Use this method if you are going to use the standard installation technique.1. Position the PRU+: Remove the PRU+ and AC power adapter from the case. Place the PRU+in a central location, preferably closer to participant’s bedroom than their living area, elevated atleast three feet / ninety centimetres from the floor. 2. Plug in the PRU+: Plug one end of the AC power adapter into a standard110 Volt electrical outletand the other end into the PRU+. Note : Do not connect the telephone line. The PRU+ will turnon, displaying the title screen. It will then display the date and time screen. The power and chargeLED will be lit. The charge LED will go out when the internal battery in the PRU+ is fully charged.3. Clear Stored Events: Press and hold the PRU+ button on the LOCK until the PRU+ prompts“Please Wait....”.When the display prompts “B=Function Mode” press “B” button once. Thedisplay will prompt “B=Clear Events”. Press “B”, the display will now prompt “A=**Clear ** / B=Cancel”. Press “A” to clear all events. 4. Test for RF Signal Strength: Press “A” button twice. When the display prompts “B=Test Mode”,press the “B” button to enter Test Mode. Look at the top line marked “RFStr”. The display will havea value on the top line that indicates the signal strength of the last transmission of the PIDdisplayed. Position the participant on the outer limits of the area of confinement and note the valuedisplayed. To reduce the range the PRU+ will monitor the participant set the RSSI setting inExtended Special Function Mode to this value minus 15%. (See page 38.) Note setting this value higher will reduce the size of the area of confinement.PID Installation5. Install the Battery: Remove the PID , baseplate, one strap, one locking bar, one locking pin andthe battery from the case. Simply place the battery into the PID battery well so that the alignmentmark on the battery lines up with the alignment mark on the PID. Rotate the batterycounterclockwise until the tabs on the battery slide under the two lock down posts. (See Figure 3: installing the battery in the PID). Figure 3:Installing thebattery in thePID
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Active Mode InstallationPage 246. Size the Strap: Attach the wide end of the strap to the PID baseplate. With the baseplate on theoutside of the leg, wrap the strap around the participants leg, just above the ankle. Size the strapso that it fits comfortably around the participant’s leg. Cut off any access strap that is above thetwo hole positions that will fit into the other side of the strap (See Figure 4 : Strap installation)Figure 4 : Strap Installation7. Install Strap and PID: Replace the baseplate and strap around the leg, and attach the narrow endthat has been cut to length to the baseplate. Push the PID onto the baseplate at the strap end. ThePID is now hinged to the baseplate. Firmly close the PID and baseplate together by pushing downon the open end.Figure 5 : Attach the PID to the baseplate8. Install Locking Mechanism: Insert the slider bar under the strap into the hole in the side of thePID (See Figure 6 : Slider Bar) so the end of the slider bar is flush with the strap. Press a pinthrough the hole in the strap and into the slider bar. This locks the PID together.Figure 6 : Slider Bar9. Check Strap Tightness: Check the strap
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Active Mode InstallationPage 25tightness on the side opposite the PID. There should not be a space of more than ½ inch or 1.4centimetres between the strap and the skin.Installation Completion10. Test the PID Signal: Watch the PRU+ in test mode, to ensure that the signal from the PID isbeing received. The PID code number will be displayed and the PRU+ will beep to indicate it hasreceived the signal from the assigned PID. Note: during the first 5 seconds after the PRU+receives the signal there will be a “+” immediately in front of the PID number. This will disappearafter 5 seconds. If the PID signal is not received within 1 minute, remove the PID and check thatthe battery is properly installed.11. Reset the PID: When a signal has been received by the PRU+, use the LOCK’s PID button toreset the alarms on the PID. Wait until the next signal from the PID. If the alarms has beenproperly reset, the PID number will be displayed, with no icons following it.12. Complete the Installation: On the PRU+, press the “A” button until “B=Exit” is displayed. Pressbutton “B” to exit. Note: the telephone is now connected to the PRU+. Connect the telephoneline to the wall and to the “LINE” jack on the PRU+. The PRU+ will call the Central Computer. When “Call Successful” is displayed, installation is complete.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999 Active Mode InstallationPage 26De-Installation / RemovalA. If your equipment is monitored by our Monitoring Center:-- Fax the Inactivation Form to the Monitoring Center on the same day that the unit is to beremoved from the participant’s residence. It is important that the PRU+ does not continue to callinto the CC after the Inactivation form has been sent. If the PRU+ cannot be retrieved from theresidence have the participant disconnect the telephone cord until to can be picked up.B. If you monitor your own equipment:-- Assure the participant‘s sentence ends on the same day that the unit is removed from theparticipant’s residence.1. Turn the PRU+ Off: Press and hold the PRU button on the LOCK until “Please Wait...” isdisplayed on the PRU+. When “A=Turn PRU Off” is displayed, press button “A” on the PRU+. Disconnect the AC power adapter from the standard 110 volt electrical outlet. The PRU+ will turnoff in approximately five seconds.2. Disconnect the PRU+: Disconnect the AC power adapter from the back of the PRU+. Disconnectthe telephone cord from the PRU+ and wall jack. Place the PRU+, AC power adapter andtelephone cord into the carry / storage case.3. Remove the Pin and slider bar: Using a tool such as a small screwdriver, rotate the locking pinon the PID all the way around two times (in both directions). This will break the locking pin and willenable the slider bar to be removed.4. Remove the PID from the Baseplate: Remove the locking pin and slider bar. At the slider barend, lift the PID away from the baseplate (like opening a clam shell). 5. Remove the Battery: Remove the battery from the PID by pulling it out of the battery well andplace it in the plastic container in the carry / storage case. DO NOT TRY TO TURN THEBATTERY.6. Remove the strap: Remove the strap from the baseplate. Replace the baseplate back onto thePID and return the PID to the carry / storage case.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Passive ModePage 27Passive ModePassive Mode is used when a telephone line is unavailable at the participant’s house. The PRU+ canstore up to 2500 separate events in it’s internal memory. This allows the PRU+ to be placed in the areaof confinement to monitor the participant. The PRU+ can then be brought in and downloaded at a laterdate. After the PRU+ transfers all of it’s information to the central computer a complete record of theparticipant’s activity will be available. The information stored inside the PRU+ should be downloadedat least once per week.Important Information Regarding Passive Mode OperationSince the PRU+ will be placed in a participant’s home without constant contact with the CentralComputer, it is important that the PRU+ make an initial call to the Central Computer before the unit isplaced in the participant’s home. This call will enable the PRU+ to receive the necessary curfew andtime information from the CC to start monitoring the participant. The call can be done from anytelephone prior to installation in the participant’s residence. The PRU+ WILL NOT be able to monitorthe participant is this initial call is not performed. Note : Do not turn the PRU+ off or reset the unit after the PRU+ has successfully completed it’s call orit will lose all of the stored curfew information.If the initial setup call is performed at your office, confirm if your office requires an additional digit toaccess an outside line. If an additional digit (ie. 9) is required before an outside line is accessible thenthis digit can be inserted into the dial string by changing the dial prefix setting in Extended SpecialFunction Mode. For more information on changing the telephone number refer to Extended SpecialFunction Mode on page 38.After the operating PRU+ has been taken to the participants home the PRU+ must be plugged into thewall outlet. Once this has been done the report will indicate an ..info ac ok event. The unit is equippedwith a motion sensor that will indicate movement. (See Individual Status Log Report on Page 50) Thismessage is important because it could potentially indicate that the participant is taking the PRU+ withhim / her when he / she leaves the area of confinement.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Passive Mode InstallationPage 28Passive Mode InstallationThese instructions should be used if the participant is to be monitored without the use of a phone linein the participant’s residence. The PRU+ needs to be downloaded on a regular basis so that the storedevents can be viewed.Pre-InstallationA. If your equipment is monitored by our Monitoring Center:-- Fax the Enrollment Form to the Monitoring Center, giving as much time as possible (½ hourminimum) before the unit is to be hooked up to an participant. The Monitoring Center mustbe notified before the unit calls in.B. If you monitor your own equipment:-- Assure you have entered the participant data on your system before you proceed with theinstallation. The curfew call back ranking should be set to ‘0'.PRU Installation - Quick InstallUse this method if you are going to use the Quick Install Feature found in firmware version 2.1.1. Plug in the PRU+: Plug one end of the AC Adapter into a 110 Volt AC Outlet and the other endinto the PRU+. The PRU+ will turn on, displaying the title screen. It will then display the date andtime screen. The power and charge LED will be lit. The charge LED will go out when the unit isfully charged.2. Clear Stored Events: Press and hold the PRU+ button on the LOCK until the PRU+ prompts“Please Wait....”. When the display prompts “B=Function Mode” press B button once. The displaywill prompt “B=Clear Events”. Press B the display will now prompt A=** Clear ** / B=Cancel. PressA to clear all events. 3. Enter Quick Install: Press A button once. When the display prompts “B=Quick Install”, press theB button to enter Quick Install. Follow the messages on the top line. Plug the telephone line intothe jack marked LINE on the back of the PRU. The display will then prompt “Waiting for PID”PID Installation4. Install the Battery: Remove the PID , baseplate, one strap, one locking bar, one locking pin andthe battery from the case. Simply place the battery into the PID battery well so that the alignmentmark on the battery lines up with the alignment mark on the PID. Rotate the batterycounterclockwise until the tabs on the battery slide under the two lock down posts. (See Figure 3: installing the battery in the PID).
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Passive Mode InstallationPage 29Figure 3:Installing thebattery in thePID5. Size the Strap: Attach the wide end of the strap to the PID baseplate. With the baseplate on theoutside of the leg, wrap the strap around the participants leg, just above the ankle. Size the strapso that it fits comfortably around the participant’s leg. Cut off any access strap that is above thetwo hole positions that will fit into the other side of the strap (See Figure 4 : Strap installation)Figure 4 : Strap Installation6. Install Strap and PID: Replace the baseplate and strap around the leg, and attach the narrow endthat has been cut to length to the baseplate. Push the PID onto the baseplate at the strap end. ThePID is now hinged to the baseplate. Firmly close the PID and baseplate together by pushing downon the open end.Figure 5 : Attach the PID to the baseplate
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Passive Mode InstallationPage 307. Install Locking Mechanism: Insert the slider bar under the strap into the hole in the side of thePID (See Figure 6 : Slider Bar) so the end of the slider bar is flush with the strap. Press a pinthrough the hole in the strap and into the slider bar. This locks the PID together.Figure 6 : Slider Bar8. Check Strap Tightness: Check the strap tightness on the side opposite the PID. There shouldnot be a space of more than ½ inch or 1.4 centimetres between the strap and the skin.Installation Completion9. Reset the PID: Once a signal has been received, the display should prompt “Check strap” Usethe LOCK’s PID button to reset the strap tamper on the PID. If the strap sever has been properlyreset, the PRU+ will prompt “Everything ok, Calling in now” and will immediately start to call intothe Central Computer10. Complete the Installation: When “Call Successful” is displayed, initial setup is complete.11. Position the PRU+: Remove the PRU+ and AC Adapter. Place the PRU+ in a central location,preferably closer to the participant’s bedroom than their living area, elevated at least three feet /ninety centimetres from the floor. Assure that the PRU+ is plugged into AC power when it reachesthe participant’s home (be careful that the AC outlet that the PRU+ is plugged into cannot beswitched off with a light switch).PRU Installation - ClassicUse this method if you are going to use the standard installation technique.1. Plug in the PRU+: Plug one end of the AC Adapter into a 110 Volt AC Outlet and the other endinto the PRU+. The PRU+ will turn on, displaying the title screen. It will then display the date andtime screen. The power and charge LED will be lit. The charge LED will go out when the unit isfully charged.2. Clear Stored Events: Press and hold the PRU+ button on the LOCK until the PRU+ prompts“Please Wait....”. When the display prompts “B=Function Mode” press B button once. The displaywill prompt “B=Clear Events”. Press B to clear all stored events. The display will read “Eventscleared”.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Passive Mode InstallationPage 313. Test for RF Signal Strength: Press “A” button twice. When the display prompts “B=Test Mode”,press the “B” button to enter Test Mode. Look at the top line marked “RFStr”. The display will havea value on the top line that indicates the signal strength of the last transmission of the PIDdisplayed. The value is a representation of the distance the PID is located away from the PRU+. To reduce the range the PRU+ will monitor the participant set the RSSI setting in Extended SpecialFunction Mode to this value minus 15% (approx 30 points). Note: setting this value higher willreduce the size of the area of confinement..PID Installation5. Install the Battery: Remove the PID , baseplate, one strap, one locking bar, one locking pin andthe battery from the case. Simply place the battery into the PID battery well so that the alignmentmark on the battery lines up with the alignment mark on the PID. Rotate the batterycounterclockwise until the tabs on the batteryslide under thetwo lock downposts. (SeeFigure 3 :installing thebattery in thePID). Figure 3:Installing thebattery in the PID6. Size the Strap: Attach the wide end of the strapto the PID baseplate. With the baseplate on theoutside of the leg, wrap the strap around theparticipants leg, just above the ankle. Size the strapso that it fits comfortably around theparticipant’s leg. Cut off any access strap that isabove the two hole positions that will fit into theother side of the strap (See Figure 4 : Strapinstallation)Figure 4 : Strap Installation
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Passive Mode InstallationPage 327. Install Strap and PID: Replacethe baseplate and strap around theleg, and attach the narrow end thathas been cut to length to thebaseplate. Push the PID onto thebaseplate at the strap end. The PID is now hinged to the baseplate. Firmly close the PID and baseplate together by pushing down onthe open end.Figure 5 : Attach the PID to the baseplate8. Install Locking Mechanism: Insert the slider barunder the strap into the hole in the side of the PID (See Figure 6 : Slider Bar) so the end of theslider bar is flush with the strap. Press a pin through the hole in the strap and into the slider bar. This locks the PID together.Figure 6 : Slider Bar
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Passive Mode InstallationPage 339. Check Strap Tightness: Check the strap tightness on the side opposite the PID. There shouldnot be a space of more than ½ inch or 1.4 centimetres between the strap and the skin.Installation Completion10. Test the PID Signal: Watch the PRU+ in test mode, to ensure that the signal from the PID isbeing received. The PID code number will be displayed and the PRU+ will beep to indicate it hasreceived the signal from the assigned PID. Note: during the first 5 seconds after the PRU+receives the signal there will be a “+” immediately in front of the PID number. This will disappearafter 5 seconds. If the PID signal is not received within 1 minute, remove the PID and check thatthe battery is properly installed.11. Reset the PID: When a signal has been received by the PRU+, use the LOCK’s PID buttonto reset the alarms on the PID. Wait until the next signal from the PID. If the alarms has beenproperly reset, the PID number will be displayed, with no icons following it.12. Complete the Installation: On the PRU+, press the A button until “B=Exit” is displayed. Pressbutton B to exit. Connect the phone line to the wall and to the “LINE” jack on the PRU+. ThePRU+ will call the Central Computer. When “Call Successful” is displayed, remove the telephonecable from the PRU+. Leave the AC Power adapter attached to the PRU+ but unplug it from thewall outlet. The PRU+ can now be placed inside the participant’s home. 13. Position the PRU+: Remove the PRU+ and AC Adapter. Place the PRU+ in a central location,preferably closer to the participant’s bedroom than their living area, elevated at least three feet /ninety centimetres from the floor. Assure that the PRU+ is plugged into AC power when it reachesthe participant’s home (be careful that the AC outlet that the PRU+ is plugged into cannot beswitched off with a light switch).Downloading Information inside the PRU+1. Connect AC: The information inside the PRU+ should be regularly downloaded (ie once per week/ once every two weeks). Connect the AC adapter to a wall outlet.2. Connect Telephone: Connect the telephone cable to the telephone outlet. The PRU+ shouldimmediately start to call the central computer.3. Wait for “Call Successful”: The PRU+ should indicate “Call Successful” when the PRU+ hastransferred all of the stored information. If the PRU+ does not indicate “Call Successful” the PRU+needs to call into the CC again. This can most easily be accomplished by removing the AC plugfrom the wall until the PRU+ indicates “Starting Call..”. Once the PRU+ indicates “Telephone InUse” plug the AC adapter back into the wall outlet.De-Installation / RemovalA. If your equipment is monitored by our Monitoring Center:-- Fax the Inactivation Form to the Monitoring Center on the same day that the unit is to beremoved from the participant’s residence.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Passive Mode InstallationPage 34B. If you monitor your own equipment:-- Assure the participant ‘s sentence ends on the same day that the unit is removed from theparticipant’s residence.1. Connect AC Power & Telephone: Connect AC Power to the PRU+ by plugging the AC adapterinto a wall outlet. Connect the telephone into the telephone outlet. The PRU+ should immediatelystart to call into the central computer.2. Wait for “Call Successful”: When the PRU+ indicates “Call Successful” the PRU+ has transferredall of the stored information. If the PRU+ does not indicate “Call Successful” the PRU+ needs tocall into the CC again. This can most easily be accomplished by removing the AC plug from thewall until the PRU+ indicates “Starting Call..”. Once the PRU+ indicates “Telephone In Use” plugthe AC adapter back into the wall outlet.3. Turn the PRU+ Off: Press and hold the PRU+ button on the LOCK until “Please Wait...” Isdisplayed on the PRU+. When “A=Turn PRU+ Off” is displayed, press button A on the PRU. Disconnect the AC adapter from the wall. The PRU+ will turn off in approximately five (5) seconds.4. Disconnect the PRU+: Disconnect the AC adapter from the back of the PRU+. Disconnect thetelephone cord from the PRU+ and wall jack. Place the PRU+, AC Adapter and telephone cordinto the carry / storage case.5. Remove the Pin and Slider Bar: Using a tool such as a small screwdriver, rotate the locking pinon the PID all the way around two times (in both directions). This will break the locking pin and willenable the slider bar to be removed.6. Remove the PID from the Baseplate: Remove the locking pin and slider bar. At the slider barend, lift the PID away from the baseplate (like opening a clam shell). 7. Remove the Battery: Remove the battery from the PID by pulling it out of the battery well andplace it in the plastic container in the carry / storage case. DO NOT TRY TO TURN THEBATTERY.8. Remove the Strap: Remove the strap from the baseplate. Replace the baseplate back onto thePID and return the PID to the carry / storage case.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Domestic ViolencePage 35Domestic ViolenceUnfortunately, issuing restraining orders does not assure safety to domestic violence victims. Courtsand law enforcement agencies enforcing stalking and domestic violence restraining orders requireassistance which the Platinum Plus 400 Series can supply. The offender, wearing a transmitter, cancontinue to function in the community while complying to the restraining order. The PersonalIdentification Device (transmitter) will act as a deterrent to the offender by enforcing the realization theycannot approach the victim without activating an alarm. The victim is offered a measure of security inthat if the offender comes too close to their residence a priority alarm will be sounded and there is a linkto authority for immediate help.The victim is given a Panic Alarm Pendant, and a PRU+ is installed in their place of residence. ThePersonal Identification Device is worn by the offender. Another PRU+ should be installed at theoffender’s residence to enforce compliance with a curfew schedule and ensure that the offender hasnot tampered or removed the transmitter. The information is entered into the central computer, and isflagged as a priority domestic violence case.The Panic Alarm Pendant transmitter code is programmed into the spousal code in the PRU+ and theoffenders PID code is programmed into the regular PID code (See Extended Special Function Modeon page 38 For more information about programming these numbers). This will enable the PRU+ todifferentiate between a transmission sent by the pendant and the PID worn by the offender.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Domestic Violence InstallationPage 36Domestic Violence InstallationVictims InstallationPre-InstallationA. If your equipment is monitored by our Monitoring Center:-- Fax the Enrollment Form to the Monitoring Center, giving as much time as possible (½ hourminimum) before the unit is to be hooked up inside the victims home. The Monitoring Centermust be notified before the unit calls in. The form should be clearly marked indicating this unitis a domestic violence unit and is located in the victims home.B. If you monitor your own equipment:-- Assure you have entered the victims data on your system before you install the unit in theoffenders home. The curfew schedule should be entered with AWAY time all day. See Page50 For a complete listing of all events generated by the PRU+.PRU+ Installation1. Position the PRU+: Remove the PRU+ and AC power adapter from the case. Place the PRU+in a central location, preferably closer to the participant’s bedroom than their living area, elevatedat least three feet / ninety centimetres from the floor. 2. Plug in the PRU+: Plug one end of the AC power adapter into a standard 110 Volt electrical outletand the other end into the PRU+. Note : Do not connect the telephone line. The PRU+ will turnon, displaying the title screen. It will then display the date and time screen. The power and chargeLED will be lit. The charge LED will go out when the PRU+ internal battery is fully charged.3. Clear Stored Events: Press and hold the PRU+ button on the LOCK until the PRU+ prompts “Please Wait....”. When the display prompts “B=Function Mode” press “B” button once. Thedisplay will prompt “B=Clear Events”. Press “B”, the display will now prompt “A=** Clear ** /B=Cancel”. Press “A” to clear all events. Transmission ChecksCheck the Participant’s PIDAt this time, the PID that will monitor the offender should also be checked. This will verify that thesystem operates correctly.5. Install the Battery: Remove the PID , baseplate, one strap, one locking bar, one locking pin andthe battery from the case. Simply place the battery into the PID battery well so that the alignmentmark on the battery lines up with the alignment mark on the PID. Rotate the batterycounterclockwise until the tabs on the battery slide under the two lock down posts. (See Figure 3: installing the battery in the PID).
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Domestic Violence InstallationPage 37Figure 3: Installing the battery in the PID6. Check PID Transmission: Press A twice then hit B to go into Test Mode. Hold the PID and watchthe PRU+ Test Mode Screen for a transmission from the PID. When the signal is received it shouldindicate strap sever symbol. The PRU+ should also beep to indicate the PID has the correctcode. When the transmission is received remove the battery by lifting the battery out of the batteryrecess in the PID and place it in the plastic container in the offenders carry / storage case.Check the Pendant7. Check the Pendant Transmission: Push both pendant buttons. The Test Mode screen shouldindicate a new transmission (with the code matching the pendant) by placing a + to the left of thecode. Installation Completion8. Complete the Installation: On the PRU+, press the A button until “B=Exit” is displayed. Pressbutton B to exit. Connect the phone line to the wall and to the “LINE” jack on the PRU+. ThePRU+ will call the Central Computer. When “Call Successful” is displayed, installation is complete.9. Install the offender’s unit: Follow the PRU+ Active Mode Installation instructions (Page 17, 44)for installing the PRU+ / PID set on the offender.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Domestic Violence InstallationPage 38De-Installation / RemovalA. If your equipment is monitored by our Monitoring Center:-- Fax the Inactivation Form to the Monitoring Center on the same day that the unit is to beremoved from the offender’s residence.B. If you monitor your own equipment:-- Assure the offender ‘s sentence ends on the same day that the unit is removed from the victim’sresidence.1. Disconnect the PRU+: Disconnect the telephone cord from the PRU+ and wall jack. Disconnectthe AC adapter from the back of the PRU+2. Turn the PRU+ Off: Press and hold the PRU+ button on the LOCK until “Please Wait...” Isdisplayed on the PRU+. When “A=Turn PRU+ Off” is displayed, press button A on the PRU+. Disconnect the AC adapter from the wall. The PRU+ will turn off in approximately five seconds.3. Place in storage case: Place the PRU+, Pendant, AC adapter and telephone cord into the carry /storage case.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Special Function ModePage 39Special Function ModeThe PRU+'s Special Function Mode allows the installer to change various configuration settings, clearthe stored events, and enter a test / diagnostic mode. To enter the Special Function Mode, you use theLOCK. Simply press the PRU+ button on the LOCK, while holding the LOCK within three feet (1metre) of the PRU+. The front panel display will show the message "Please Wait....", and will thendisplay two choices: "A=Turn PRU+ Off" and "B=Function Mode", as shown below. The PRU+ can be turned off by pressing the “A” button on the front display of the PRU+. Pressing the"B" button will enter function mode. The first function mode screen is displayed, as shown below.Press the "B" button to clear all stored events in the PRU+'s memory. The display will prompt “A=**Clear **”; press “A” to clear events. The message "Events Cleared!" will be displayed briefly. Pressthe "A" button to move to the next screen.Press “B” to enter the Quick Install function. Please refer to Quick Install on Page 44 for moreinformation. Press “A” to move to the next screenPress the "B" button to enter Test Mode. Please refer to the section titled "Test Mode" on page 42.Press the "A" button to move to the next screen.A-Turn PRU+ OffB-Function ModeA=Next FunctionB=Clear Events A=Next FunctionB=Quick Install A=Next FunctionB=Test Mode
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Special Function ModePage 40This screen concludes the first set of program options. At this point, pressing the "B" button causes thePRU+ to exit Special Function Mode and begin normal operation. Pressing the "A" button returns theinstaller to the first screen (A=Turn PRU+ Off / B=Function Mode).A=Next FunctionB=EXIT
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Extended Special Function ModePage 41Extended Special Function ModeExtended Special Function Mode is used to change the internal settings inside the PRU+. The abilityto change the internal settings gives the PRU+ great flexibility. The installer can now change importantsettings depending upon their needs.Extended Special Function Mode can be accessed by moving to the screen “B=Exit” as shown on pages36 and 37. To access the extended configuration settings, hold down the PRU button on theLOCK. Once a small dot begins to flash in the right top corner of the display press the "A" button. Thiswill cause the PRU+ to display the configuration screen, as shown in the next diagram.This screen allow the installer to change the way the PRU+ dials. The PRU+ can dial both pulse andtone. Select the mode that is appropriate for your telephone network. Press the “B” button to changethe dial mode between “T” (tone dialling) and “P” (pulse dialling). Press the “A” button to move to thenext screen.If the PRU+ is installed in an office or a hotel, the telephone system may require an additional digit tobe dialled to access an outside line. Pressing the “B” button changes the prefix between “N” whichindicates “No Prefix” required to a “digit” from 0 to 9. Stop pressing the “B” button when the prefixrequired is reached. Press “A” button to proceed to the next function.This screen allows the installer to change the telephone number that the PRU+ will dial to call theCentral Computer. When this screen is displayed, pressing the "A" button will move to the next screen.If the "B" button is pressed, a flashing cursor is displayed over the first character of the telephonenumber. This indicates that the display is now in "edit mode". While in edit mode, pressing the "B" buttonwill change the character under the cursor. Pressing the "B" button repeatedly will cycle through thevalid characters (0-9, a # symbol, a * symbol, a comma - used to insert a two-second pause into thedialling sequence; or a space - to erase unnecessary characters). While in the edit mode, pressing the"A" button steps through the character positions from left to right, until the last (fourteenth) character isA=Next FunctionB=Dial Mode TA=Next FunctionB=Dial Prefix: NA=Next FunctionB#1,8001231234
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Extended Special Function ModePage 42reached. At this point, pressing the "A" button will cause the screen to exit “edit mode” and move to thenext option.This screen enables the installer to limit the range the PRU+ will detect the presence of the PID. Iftransmissions are received from the PID with a signal strength less than the value set the transmissionwill be ignored. The value may be set between 0 - 255. A value of 0 indicates all transmissions will bevalid. To set the value press B and a cursor will appear under the first digit of the setting. Press B toincrement the current digit and press A to move to the next digit.This screen allows the installer to change the number of the PID installed on the participant. This isuseful for cases where the supplied PID has been lost or broken, and a replacement PID with a differentcode must be used. This screen operates similarly to the telephone number screen. When this screenis displayed, pressing the "A" button will move to the next screen. If the "B" button is pressed, a flashingcursor is displayed over the first character of the PID code. This indicates that the display is now in "editmode". While in “edit mode”, pressing the "B" button will change the number under the cursor. Pressingthe "B" button repeatedly will cycle the digit under the cursor from 0 to 9. NOTE: code numbers suchas "68" must be entered as "068". While in the edit mode, pressing the "A" button steps through thedigits from left to right, until the third digit is reached. At this point, pressing the "A" button causes thescreen to exit “edit mode” and move to the next option.This screen allows the installer to change the leave window for the PRU+. The leave window is theperiod of time which the PRU+ allows to elapse without receipt of any transmissions from the PID beforea "Leave" message (ie ..info leave or ALARM AWAY) is registered. Pressing the "B" button repeatedlysteps through the possible values (3-30). Pressing the "A" button causes the next screen to bedisplayed.This screen allows the installer to change the code of the Domestic Violence Deterrent pendant (ifapplicable) This setting allows the PRU+ to differentiate between the transmitter worn by the offenderand the pendant used by the victim. Different Alarm indications will be reported by the PRU+ dependanton which code is received. See Individual Status Log Reports on Page 50 for detailed explanations onthese events.This screen allows the installer to change the format of the date displayed by the unit during normaloperation. Pressing the "B" button repeatedly will cycle through the available options: YMDA=Next FunctionB=Set RSSI 100A=Next FunctionB=Set PID# 30431 A=Next FunctionB=Set Leave 03A=Next FunctionB=SpsCode# 30253A=Next FunctionB=DateFormat YMD
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Extended Special Function ModePage 43(year/month/day), MDY (month/day/year), or DMY (day/month/year). Press the "A" button to move tothe next screen.This screen allows the installer to change the year setting on the internal clock. Pressing the "B" buttonchanges the year number. Pressing the "A" button causes the next screen to be displayed. NOTE: Theclock is automatically updated by the Central Computer during a PRU+ call-in, to keep the PRU+ andcentral computer clocks synchronized.This screen allows the installer to change the month setting on the internal clock. Pressing the "B"button changes the month number. Pressing the "A" button causes the next screen to be displayed.This screen allows the installer to change the day setting on the internal clock. Pressing the "B" buttonchanges the day number. Pressing the "A" button causes the next screen to be displayed. This screen allows the installer to change the hour setting on the internal clock. (This is based on a 24hour clock.) Pressing the "B" button changes the hour number. Pressing the "A" button causes the nextscreen to be displayed. This screen allows the installer to change the minute setting on the internal clock. Pressing the "B"button changes the minute number. Pressing the "A" button causes the next screen to be displayed. A=Next FunctionB=Set Year 98A=Next FunctionB=Set Month 10A=Next FunctionB=Set Day 08A=Next FunctionB=Set Hour 12A=Next FunctionB=Set Min 30
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Extended Special Function ModePage 44This final screen allows the installer to exit extended special function mode. Pressing the "A" buttonreturns the installer to the very first screen (“A=Turn PRU+ Off / B=Function Mode”). Pressing the "B"button causes the PRU+ to exit Special Function Mode and resume normal mode. All settings areautomatically saved at the time they are entered.A=Next FunctionB=EXIT
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Test ModePage 45Test ModeTest Mode which is accessed from the Special Function Mode screens is useful for many diagnostictests. Selecting test mode causes the screen shown below to be displayed. Figure 3 : Test Mode Display The top line of the display is the signal strength of the last transmission received from the PID along withthe channel received.The left half of the bottom line provides PRU+ status information. The two symbols at the left edge ofthe display are status indications:AC Power - indicates the AC power adapter has been properly connected andplugged into a standard functioning 110 volt AC electrical outlet. Telephone Line - indicates that the PRU+ has been connected to a properly functioningtelephone line.The two symbols to the right of the AC power and telephone indications represent the following alarmconditions:PRU+ Tamper - indicates the PRU+ case is open or has been seriously damaged.PRU+ Motion - indicates the PRU+ is moving or tilted.Low PRU+ Battery- indicates that the PRU+'s internal battery is approaching the limitsof sustained operation (applicable only when AC power is notconnected).The right half of the bottom line provides information on transmissions received from PIDs. The five-digitnumber shown is the PID code of the last received transmission (see Note below). If a '+' is shown nextto the PID serial number, this indicates that the transmission was received within the last 5 seconds. After the + symbol expires, the position on the display will indicate if the serial number is assigned toeither the PID monitored by the PRU+ (a ‘T’ will be displayed) or the domestic violence pendant (an ‘S’will be displayed). If the PRU+ button is pressed on the LOCK the serial number will change todisplay “LOCK”.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Test ModePage 46The symbols to the right of the code number provide the following information: PID Case Open - indicates the last received transmission showed a case open alarm.Strap Sever - indicates the last received transmission showed a strap cut alarm. PID Tamper - indicates the last received transmission showed a strap tamper alarm (thestrap has been damaged other than being cut all the way through)Low PID Battery - indicates the battery installed in the PID which sent the lasttransmission is approaching the limits of its lifetime or is improperlyinstalled.NOTE: The test mode will receive and display transmissions from ALL PID's within range of the PRU+.If a transmission is received from the PID which is assigned to the PRU+, the PRU+ will beep.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Quick InstallPage 47Quick InstallThe Quick Install feature enables the installer to easily setup the PRU+ / PID set and have the PRU+determine if the setup is completed. The Quick Install feature is designed to prompt the installer for anysetup requirements that have not been met. Once all the criteria has been met the unit will automaticallycall into the Central Computer and pick up it’s final configuration settings.The Quick Install will display different messages depending on what is still required. The PRU+ willscan the list of requirements and prompt for the next one needed. The list is as follows:1. Telephone Line is present2. AC is connected3. PRU+ Case is closed4. PID has transmitted / PID has been received by PRU+5. PID has transmitted with a Strap Severe ok indication6. PID has transmitted with a Case ok indication7. PID has transmitted with a Battery ok indicationOnce these conditions have been met the PRU+ will indicate that everything is ok and will call theCentral Computer. If the PRU indicates “Call Successful” the installation is complete.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Quick InstallPage 48Motion SensorThe Platinum Plus Receiver (PRU+) contains a sensor which will report motion if the receiver ismoved by the participant once it has been installed. Normal household activities could cause movementsuch as the receiver being bumped or being moved to clean.When the PRU+ senses motion, it will immediately record a motion event. In order to move thereceiver any distance it would be necessary for the participant to disconnect both the AC power andtelephone. If the receiver records a Telephone Disconnect, Telephone Connect, AC Disconnect and/orAC Connect event within two (2) minutes before or after an motion event, the motion event will berecorded as an “Alarm Motion”. If there is no Telephone or AC message, the motion event will berecorded as an “..info motion” message.The following examples show various ways the motion is reported and when a motion alarm would bereported:A. An AC or telephone event occurs, then within two minutes a motion event occurs, the receiver willreport the following:Event reported Explanation Alarm No AC - AC was disconnected, no previous motion was recently evidentAlarm Motion - motion is sensed within 2 minutes of the AC disconnect.B. A motion event occurs, there was no prior AC or Telephone related event, the receiver will reportthe following:Event reported Explanation ..Info Motion - motion was sensed, no previous recent AC or Telephone event.C. Motion occurs, then within 2 minutes an AC or Telephone disconnect occurs, the receiver will reportthe following:Event reported Explanation ..Info Motion - motion was sensed, no previous recent AC or Telephone event.Alarm Tel. Disc. - the telephone was disconnected from the receiverAlarm Motion - the telephone disconnect occurred within 2 minutes of the first motionevent
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999PRU / PID Preventive MaintenancePage 49PRU+ / PID Preventive MaintenanceReturned PRU+'sPhysical Checks1. Check all cables for cut's or breakage.2. Make sure the AC and Telephone cable connectors are firmly attached to their cords and are notbroken. Also check that any connector pins are not bent.3. Check Power Connector Jack at the back of the PRU+. The Power Jack should be flush with theoutside case and should not move when pulled upon. The Power Jack should also have onecopper pin inside each of the two sections of the connector.4. Check Telephone Connector Jacks at the back of the PRU+. The Two Telephone Jacks shouldbe aligned with the two holes in the back of the PRU+ and should be clear of any foreign material. Remove any foreign material found if possible. If the foreign material can not be removed sendthe unit back to STRATEGIC for repair.5. If a PRU+ is dirty or has any foreign substance on it, wipe the entire PRU+ with a damp cloth. Ifthe dirt is still attached take isopropyl alcohol and rub to remove. If Isopropyl Alcohol is not available, spray the PRU+ lightly with Lysol to disinfect.6. Check the screw plugs underneath the PRU+ for pry marks or gouges. The screw plugs arelocated next to the rubber feet at the back of the unit and on the raised ledge at the front of the unit. (See Figure 4 : Underneath a PRU+)Figure 7 : Underneath a PRU+7. Check all labels to make sure they haven't been severely scratched or damaged in any way. Sendunit back for replacement of any label that shows any sign of damage. Replacement Labels canbe obtained from STRATEGIC.8. Check that the front display is not physically damaged including the label cover.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999PRU / PID Preventive MaintenancePage 50Electrical Checks1. Plug the unit into the AC Power and make sure that the AC light comes on. If the unit needscharging the Charge Light should come on. Leave the unit plugged into AC until the charge lightgoes out. This should also be done to all PRU+’s that are stored for longer than one month. Thebattery inside the PRU+ can be damaged by leaving it in a discharged state.2. The front display should display the PRU+ Serial Number / PID Code. The Display will then showthe current date and time. If any of these numbers are incorrect, Change them to the right valuesby using Extended Special Function Mode (As Described on Page 38).3. Using Special Function Mode on a PRU+ enter Test Mode and check the AC and TelephoneDisconnect by unplugging the cables from their respective outlets (For more Information concerningTest Mode consult Page 33).Figure 8 : Test Mode Display4. The stored events should be erased each time the unit is changed from one participant to another. Be careful because once the events have been erased they can never be retrieved. To erase theevents, enter Special Function Mode and step through the functions until B=Clear Events appears. Push button B once. The display will then prompt A=** Clear ** Press A to erase the events. Oncethe events have been erased "Events Cleared" will be displayed. 5. If the unit was used as a passive unit or previously had it's phone number changed, check thephone number. Use Extended Special Function Mode to change the phone number back to theoriginal number. (For More Information on accessing Extended Special Function Mode see Page38)
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999PRU / PID Preventive MaintenancePage 51Returned PID'sPhysical ChecksFigure 9 : TheUnderneath of aPID1. Check for damages to the PID plastic (If any PID is damaged, return to STRATEGIC for repair)a. PID latching bars are broken or stressedb. Cracked seam at sealing edge.c. Bent strap contact pins.d. Pry marks on PID edge.2. Cleaning PID'sa. Put the battery into the PID with an O-Ring on it so that water will not leak into the batterycompartment.b. While holding the battery in with your thumb scrub the PID with a soft bristle brush underrunning water (using ani-bacterial soap) and dry with paper towel.c. Use a fine tipped brush (under running water) to clean the latching bar area on the bottomof the PID.d. Clean surface of the PID with isopropyl alcohol for further sanitary protection.Electrical TestsTesting a PID1. All PID's may be tested by using a PRU+2. Testing PID's with a PRU+a. Put the battery into the PID under test. (See Install the battery on Page 18, 20, 25, 28, 33)b. Find the PID code (See Figure 6 : The Underneath of a PID Page 47)c. Enter Special Functions Mode by using a LOCK.d. Step through Special Function Mode until "B= Test Mode" appears.e. Push button B. The PRU+ is now in test mode. (See Figure 5 : Test Mode Display Page 42).
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999PRU / PID Preventive MaintenancePage 52f. Watch for the PID code to appear in the right lower half of the display. This indicates the PIDis transmitting.Returned Straps1. Setup three cleaning containers as seen in Figure 8: Strap Cleaning. The first container has soapywater. The second container has clean water. The third container has isopropyl alcohol.Figure 11 : Strap Cleaning2. Place the dirty straps into the soapy water. Scrub the strap to remove any dirt/grime.3. Once the strap is clean, rinse the strap in the clean water.4. Disinfect the strap by placing it into the Isopropyl Alcohol. If Isopropyl Alcohol is not available, spraythe strap lightly with Lysol to disinfect.5. To dry, hang the strap up or place on a paper towel.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Individual Status Log ReportPage 53Individual Status Log ReportWhen a PRU+ calls the Central Computer (CC) the transferred information is stored in an IndividualStatus Log on the CC. Each participant has a unique ID that is used to identify the participant. Thereport will indicate all activity of the participant.The Events generated by the PRU+ are recorded as follows:-EventsEvent Type Description..info sch. call Info The PRU+ made a scheduled call..info cc busy Info The PRU+ called the CC, but the line was busy..info no dialtone Info The PRU+ attempted a call, but the line was off-hook..info no connect Info The PRU+ dialled but did not connect to the CC..info comm error Info The PRU+ connected to the CC but the call was interruptedor terminated by excessive line noiseALARM NO AC Alarm The PRU+ was disconnected from AC power.cont no ac Cont Indicates a continuing disconnection from AC power..info ac ok Clear AC power was restored to the PRU+ALARM PRU CASE OPEN Alarm The PRU+ case has been opened or severely damaged..cont pru case open Cont Indicates a continuing tamper condition..info pru case ok Clear The PRU+ case has been closed or correctedALARM TEL DISC Alarm The PRU+ was disconnected from the telephone line..info tel conn Clear The PRU+ was reconnected to the telephone lineALARM TAMPER/SEVER Alarm The PID strap has been completely cut or not reset.cont tamper/sever Cont Indicates a continuing strap sever..info tmp/sever ok Clear The strap circuitry has been reset with LOCK againALARM PIU/PID TAMPER Alarm The PID strap has been partially cut or tampered with.cont piu/pid tamper Cont Indicates a continuing strap tamper..info piu/pid tmp ok Clear The strap circuitry has been reset with a LOCK againALARM PID CASE OPEN Alarm The PID’s case has been opened.cont pid case open Cont Indicates a continuing pid case open..info pid case ok Clear The case has been closedALARM LOW PIU/PID BAT Info The PID battery is low or improperly installed.cont low piu/pid bat Cont Indicates a continuing low pid battery..info piu/pid batt ok Info The PID is indicating the low battery has been correctedALARM LOW PRU BATT Alarm The battery in the PRU+ is low. The PRU+ will stopmonitoring unless it is plugged into AC power..cont low pru batt Cont Indicates a continuing PRU+ low battery..info pru batt ok Clear The PRU+ is indicating the low battery has been corrected.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Individual Status Log ReportPage 54..info enter Info Non-Violation presence..info leave Info Non-Violation absence..info PRU Reset Info The PRU+ has been reset or turned on after total loss ofpowerALARM AWAY Alarm Unauthorized absence.cont away Cont Indicates a continuing unauthorized absence..info enter ok Clear The participant has entered after an unauthorized absenceALARM ENTER Alarm Unauthorized presence.. cont here Cont Indicates a continuing unauthorized presence..info leave ok Clear The participant has left after an authorized presenceALARM PENDANT Alarm The Victims pendant has transmitted. (See DomesticViolence Deterrent Program)ALARM PANIC BUTTON Alarm The Panic Button attached to the PRU+ has been pressed. (See Domestic Violence Deterrent Program)ALARM MOTION Alarm The PRU+ has been moved while being unplugged fromAC Power..info motion Info The PRU+ has been moved..info motion ok Clear The PRU+ has stopped movingALARM PRU OVERDUE CC The PRU+ has not called in to the CC at the scheduled check-in time..info events cleared Info The events have been cleared on a PRU+..info inFunctionMode Info The PRU+ has been put into Special Function Mode bythe KEY..info pru power down Info The PRU+ has been turned off while in Special Function Mode..info mess. receiv. Info The Participant has seen the message sent to the PRU.(ie Participant has pressed “A” to receive message)..info auto page CC A pager alarm notification was sent..info pd changed CC The participant personal data was changed..info sd/cd changed CC The participant sentence / curfew data was changed..info cc changed CC The participant curfew comments were changed..info log comment CC A comment manually entered into the log by an operatorEvent Type DefinitionsThe event type describes when each event calls the Central Computer and the priority assigned to thatevent (see Events Generated for the Individual Status Log above).Alarm - These events indicate a violation has occurred that needs immediate attention. These eventsare called into the Central Computer immediately.Clear - These events indicate a violation has been resolved. These events are called into the CentralComputer immediately.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Individual Status Log ReportPage 55Info - These events are for your information only or they do not need immediate attention. Theseevents are NOT called into the CC immediately except for ..info RU Reset.CC - These events are generated by the Central Computer.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Explanation of the Individual Status Log ReportPage 56Explanation of the Individual Status Log ReportThe Central Computer will print out the reports for each participant in the following format:-SureTrac ID (81443) : Unique Number assigned to each participant by the monitoring centerGroup Code (STI) : Code that identifies all participants from an agency or group. It isassigned by the monitoring center.Participant (Fred Jones) : Participants nameOfficer (Jim Ladd) : Supervision OfficerEvent Time : The time the event occurred (uses the PRU+ time).Event : Type of Event that occurred. Please refer to Individual Status Log Report on Page 50Time Received : Date and Time the event was received by the Central Computer (CC time used). The report will group events that arereceived at the same time. This is independent of the event time. It will then display the collective time received at the top ofthe group.Next Call : Date and Time of the next schedule call. The next call will be at this timeunless a violation (ALARM) occurs.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Explanation of the Individual Status Log ReportPage 57Report Reading TechniquesIndividual Log Reports provide the officer with feedback regarding each participant monitored. They provide detailed information on the activities of the participant. It is important that every officerhave a complete understanding on how reports are generated and read.The system is extremely through in the number of events that are reported. The information canbe very valuable in determining the offenders’ activities. Due to the attention to detail, some reports aredifficult to read unless the user is aware of the philosophy to use when reading them.1. PRU+ events are placed into the log file in the same order they are received.When the PRU+ communicates with the Central Computer the events that were stored are transferredin the same order they were recorded. ie. No sorting is done on the data received.2. Report FiltersReports can be generated using filters that can remove certain types of events from being printed. These filters are usually used to remove any information that is either not desired by the officer or onlyadds complexity to the report. Please consult your monitoring center on the type of alarms that areincluded in your reports.3. Multiple events can be sent to the CC during a phone call.All events that are stored within the PRU+ will be sent to the CC when the PRU+ makes a successfulcall. The officer can denote which events have been sent on each call because the first event in thelist will have a time received/ next call header. Non-violation events ( See Event Type Definitions onPg. ) will not be sent to the CC immediately but will be stored until the next time the PRU+ calls theCentral Computer.4. Events have standardized formatsAll Alarm indications are in capitals (ie ALARM AWAY). All Clear messages that indicate an alarm hasbeen resolved end with ok (ie ..info enter ok). Info events are for your information and are in lower case.5. The leave window affects when the PRU+ calls in with alarms.The PRU+ will not record an ALARM AWAY / ..info leave until the leave window has been exceeded. At this time, the PRU+ will generate an ALARM AWAY / ..info leave with a time that reflects the lasttime the PRU+ received a transmission from the PID (ie the event is back dated by the length of theleave window). Leaves that occur around the time of the curfew boundary will use the curfew at the timethe event was generated.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Explanation of the Individual Status Log ReportPage 586. Communication Errors are combined. (if alike)Whenever communication errors (ie ..info cc busy, ..info no dialtone, ..info no connect or ..info commerror) occur back-to-back that are the same type the PRU+ automatically combines the communicationerror into one event. This is designed to save on storage space inside the PRU+.7. The PRU+ determines curfew violationsThe PRU+ receives a curfew model from the Central Computer. When the curfew is violated the PRU+will call into the Central computer and report the alarm.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Frequently Asked QuestionsPage 59Frequently Asked Questions1. Can an answering machine be used with the PRU+?An answering machine will not, as a general rule, affect the operation of the equipment Although,depending on the quality of the answering machine it may load the line or create an unsuitable linecondition that could cause problems with PRU+ communications.2. Can the PRU+ work with call waiting and call notes?No, these services interrupt the unit while it is making outgoing calls. They should be removed.3. Will the computer call the PRU+ and when?The Central Computer never calls the PRU+. The PRU+ initiates all communications with the hostcomputer. The Call Overdue alarm indicates when the PRU+ has not checked in on time to the CentralComputer.5. Will light switches affect the PRU+?A light switch will only affect the PRU+ if the switch controls the electrical power to the outlet the PRU+is connected. When the switch is turned off it will disconnect the PRU+ from AC power. This will causea NO AC alarm to be reported to the Central Computer.6. Will the PRU+ operate if connected to a modem on a computer?A computer modem may interfere with the operation of the PRU if it is using the phone line when thePRU+ needs to make a call to the CC. Also, if the computer modem has the auto answer settingenabled it will interfere with all calls.7. Will the PRU+ operate when the phone line from the system is connected to a jack shared by asatellite system?Most satellite systems have been found to interrupt the unit from making outgoing calls9. Will the unit listen to personal phone conversations?The PRU+ has no capability to tape phone conversations10. Can the offender tamper with the A/B buttons, and manipulate the function mode commands withinthe PRU+?The A/B buttons will only function when the PRU+ is in Special Function Mode. The only way to accessSpecial Function Mode is by using the LOCK.11. Can the PID be placed in water, or does it have to be wrapped in plastic?The PID is completely waterproof for normal bathing activity.12. Can the PRU+ provide 24 Hour battery backup?
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Frequently Asked QuestionsPage 60As soon as there is an interruption in power, the PRU+ will immediately switch to the backup battery. This battery lasts for approximately 24 hours.13. Can two PRU+ systems be placed in a home simultaneously?You may place two units in the same residence. You must assure that the two PID’s have differenttransmitter codes. This will allow each PRU+ to monitor each offender independently. You mayencounter some communication errors due to both units communicating across the same phone line. You may also experience some short leaves / enters if both PID’s transmit at the same time14. Does the PRU+ system need to be programmed for it to be used passively?The PRU+ will only need to be programmed if the line that the PRU+ will call out on has to dial adifferent number (IE additional digits to access an outside line). See the Extended Function Modesection in the Platinum Series User Guide for information on how to change the telephone number.15. Do the PRU+ units instantly receive schedule changes when the officer calls in a curfew change?The PRU+ will only pickup the curfew model when the unit calls into the CC.16. Can the PRU+ be placed directly on the floor of a offenders home?The unit must be placed at least three feet above the floor.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Trouble-ShootingPage 61Trouble-ShootingPRU TipsPROBLEM : CC Busy (2)SOLUTION1. All lines at the monitoring center are busy. The PRU+ will re-attempt the call in varying intervals(Or you can force another call attempt immediately).PROBLEM : No Dialtone (3)SOLUTION1. Check the phone line has a valid dialtone.2. Check that there are no telephone services that eliminate or alters the dialtone.3. Assure no one is using the phone line while the PRU is attempting a call.4. Use Passive Mode to monitor the offender. (See Passive Mode in the Platinum Series User Guide)PROBLEM : No Connect (4)SOLUTION1. Check that the phone line is connected to the LINE jack on the back of the PRU+. The LINE jackis directly above the AC connector.2. Check the phone number in the PRU+ (See the Extended Special Function Mode section inPlatinum Series User Guide) is correct.3. Dial the phone number using a phone and check that it is possible to call the CC from that location.4. Check that the phone line is capable of rotary (pulse) dialling. If not, switch the dial mode on thePRU+ to Tone.PROBLEM : Communication Error (5)SOLUTION1. Re-try the call attempt and assure that the call is not interrupted by anyone in the residence (ie. whilethe PRU+ displays “Telephone in Use” assure that no one picks up the phone.)2. Remove any extra devices attached to the phone line (ie. Answering machine, fax machine,computer) to eliminate these as possible sources of the problem.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Trouble-ShootingPage 623. Remove any telephone services that may interfere with the PRU+ communications. (ie call waiting,call notes)PROBLEM : The unit will not phone in on initial call-inSOLUTION :1. Enter Test Mode and check if the Tel. Symbol is present.2. If the Tel symbol is not present1. Check the cable is plugged into the phone lineb. Check the connectors on the cable (both ends)c Check that the tel cable is plugged into the LINE jack on the PRU+ (directly above the ACconnector) The PRU+ will not display the tel symbol if it is plugged into the PHONE jack.d. Attach a phone to the same phone line and check if a dial tone is present.5. Dial a number and check if the line is working.3. If the Tel symbol is present.1. Refer to the communication error that occurred (ie No Connect (4), No Dialtone (3))PROBLEM : Cockroaches or other foreign material in the unitSOLUTION:1. Return the equipment to STI for repairPROBLEM : Multiple ..info RU Reset on the CC reportSOLUTION:1. If the resets occur after a call is initiated (ie during a call attempt). 1. The PRU+ will give a reset message if a critical error occurs during a phone call. Thesemessages can be ignored or considered telephone communication errors. 2. Return Unit to STI for repairPROBLEM : PRU locks up in Run ModeSOLUTION :1. Is the date correct? Is the date incrementing?1. If not, Return Unit to STI for repair.2. Will a LOCK enter Special Function Mode?a. Is the LOCK working? Verify that the LOCK is working by using the LOCK on a differentPRU.2. If not, return Unit to STI for repair
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Trouble-ShootingPage 633. Does the PRU+ attempt to call the CC? a. Force a call by causing an alarm that is reported immediately (ie disconnect AC or causea PID strap or prox alarm)b. If not, return the Unit to STI for repairPROBLEM : Call Overdue after successful installationSOLUTIONS1. Is the unit on? Is the date and time on the display?1. Is the AC adapter connected? If not, connect the AC adapter and check that PRU calls intoCC2. Refer to PROBLEM : PRU locks up in Run Mode2. Is the tel cable connected from the wall outlet to the LINE jack?1. Connect tel cable to LINE jack3. See PROBLEM : PRU locks up in Run ModePROBLEM : Multiple Telephone DisconnectsSOLUTION1. Does this happen constantly or only during night?1. The telephone company maybe lowering line voltage that causes PRU+ to detect that thetelephone has been disconnected.2. Replace unit it verify that there is nothing wrong with the PRU+.1. If the problem persists, monitor offender via Passive Mode.PID TipsPROBLEM : Not TransmittingSOLUTION3. Check the PID with another PRU+ in test mode to make sure it is not transmitting.4. Check that the battery is turned fully in the battery compartment.3. Check the springs in the battery compartment are ok and that the spring tensioner material is underthe springs.4. Make sure no water or other foreign material is in the battery compartment. If water is in the batterycompartment1. Return the PID to STI for repair
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Trouble-ShootingPage 645. Return the PID to STI for repairPROBLEM : The Strap will not ResetSOLUTION1. Check that LOCK is working using LOCK test instruction.2. Check if the PID metal pins on the underside of the PID are alright3. Check position of LOCK during reset. Is the LOCK in the correct reset location on the PID.FVU TipsPROBLEM : Not Picking Up PID'sSOLUTION1. Does the FVU have anything on the display?1. Replace AA batteries or plug into AC2. Return FVU to STI for repair2. How close is the PID? (the FVU has a free air range of 1100')1. Is the PID transmitting?i. assure that the PID is transmitting with a PRU+)3. Does the unit pick up the PIDs with either antenna? (ie the stubby antenna and the mag-mount)4. If the FVU picks up transmissions with one but not the other1. Check the antenna that doesn't pick up transmissions is connected correctly.b. Check the antenna connector is attached okc. Check the antenna cable (Mag-Mount antenna) is not bent or pinched along it entire length.5. If the FVU picks up no transmissions from either antenna.1. Check the connector on the FVU (make sure that it doesn't move or rotate)LOCK TipsPROBLEM : LOCK does not reset the PIDSOLUTION1. Check the LOCK battery2. Does the red light come on? If No, Return to STI for repair
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999Trouble-ShootingPage 653. Try resetting another PID. If the LOCK resets another PID, check PID troubleshooting tips. Otherwise return to STI for repair.PROBLEM : The LOCK does not allow access to Special Function ModeSOLUTION1. Check the LOCK battery2. Check the LOCK with a different PRU+3. If the LOCK works on the other PRU+ refer to PRU+ Problems4. If the LOCK does not work on the other PRU+ return to STI for repair
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999System DefinitionsPage 66System DefinitionsAlarm ............................ An event that needs immediate attention.Battery (PID)................. Proprietary 6V power pack that provides the PID one year of life.Battery (PRU+) ............. There are two batteries in the PRU+. The main battery (lead acid) providespower to the PRU+ when it is disconnected from AC power (life - 24 hours). The memory back-up battery (Lithium) provides power to the event memoryand the clock when the PRU+ is switched off (life - one month). Bothbatteries are re-chargeable.Case Open (PID).......... Alarm that indicates the PID has been opened or severely damaged.Case Open (PRU+)...... Alarm that indicates the PRU+ has been opened or severely damaged.CC.. .............................. Central Computer.Clear ............................. An event that indicates an alarm has been resolved.CMU.............................. Cellular Module Unit. Uses the cellular telephone network to connect thePRU+ to the CC.Cursor........................... A block that blinks indicating which number is being edited in ExtendedSpecial Function Mode.Date Format.................. The order in which the date appears (YMD, DMY, MDY) in run mode.Dial Mode ..................... The type of dialling the PRU+ will perform when calling the CC. Downloading................. The act of sending information from the PRU+ to the CCEvent............................. An occurrence that is generated by the PRU+ or CC.Extended SpecialFunction Mode.............. Accessible by using the LOCK. Used to change internal settings andparameters.FVU .............................. Field Verification Unit. Used to monitor the participant away from the area ofconfinement.ID ... .............................. The number on the CC that identifies each participant.Info .............................. An event that is for your information or does not require immediate attention.Interference .................. Radio Frequency noise that affects the communication link between the PRU+and PIDLeave Time................... The time between transmissions before the PRU+ will acknowledge the PIDis out of range.
STRATEGIC Technologies Inc.Ref. Doc. No. R.D.5.3.1I Rev 0.1 Jan 18/1999System DefinitionsPage 67LOCK............................ Unit Access Controller. This device is used to access Special Function Modeon a PRU+ and is used to reset the strap tamper alarm on a PID.Locking Pins ................. Plastic pins that hold the PID and baseplate together.Memory......................... The location in the PRU+ where events are stored. The PRU+ can store upto 2500 events.Passive......................... The ability of the PRU to monitor an participant without being attached to atelephone line.PID. .............................. Personal Identification Device. This device attaches to the participants legand identifies the presence of the participant to the PRU+.PRU+............................ Platinum Plus Receiver Unit Series. This device is placed in the area ofconfinement and monitors the participants activity via the PID.PVU .............................. Personnel Verification Unit. Used to monitor the participant away from thearea of confinement.Reset (PID)................... The act of clearing the strap sever, strap tamper, pid low battery and pid caseopen alarm.Reset (PRU+)............... The act of starting or re-starting the PRU+ in Run Mode.RSSI ............................. Receiver Signal Strength Indication. This is a value between 1 - 255 thatindicates the relative distance the PID is located from the PRU+.RF.. .............................. Radio Frequency. The method in which the signal is sent from the PID to thePRU+.Run Mode..................... The area of confinement is monitored in this mode. The display has the dateand time on the top line.Signal............................ Information sent by the PIDSpecial FunctionMode............................. Accessible by using the LOCK. Used when installing the PRU+Strap ............................. Band that holds the PID to the participant.Strap Sever................... Alarm that indicates the strap has been completely cut.Strap Tamper ............... Alarm that indicates the strap has been partially cut or tampered with.Test Mode..................... Allows installer to view current status of all hardware alarms.

Navigation menu