Sunbeam L85R Remote Blanket Control for PTC (Single) User Manual Layout 1

Sunbeam Products, Inc. Remote Blanket Control for PTC (Single) Layout 1

User Manual

Sleep warm. Sleep well.™www.sunbeam.comRest & Relieve™Therapeutic Mattress PadUSER MANUALFPOFPOFPO
Thank you for choosing the Sunbeam®Rest & Relieve™Therapeutic MattressPad, the ultimate in sleeping comfort. It features adjustable heat zones that youcan customize to suit your preferences, so you wake up well rested andrefreshed.Table of contents:Step-by-Step Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4Twin or Full Size Mattress Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6Queen or King Size Mattress Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-12Care and Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-18Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-21Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22How to Obtain Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23WELCOMEDO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE.If you have any questions while setting up or using your Mattress Pad, please visit us at www.sunbeam.com or contact Sunbeam Consumer Care at (800) 892-7684.
10 Be sure this blanket/mattress pad/throw is used only on an AC supplycurrent circuit of 110-120 volts. DO NOT use with an extension cord.11 May experience increased heat in areas where heated product isbunched or folded while in use.12 Keep all dogs, cats and other pets away from this heated product. This isan electrical appliance that they can damage or be injured by.13 DO NOT use blanket/mattress pad on a waterbed, sofa, bunk bed ormechanically adjustable bed and do not use throw on a waterbed, bunkbed or mechanically adjustable bed.14 For throw blankets: DO NOT use with rocking chairs, recliners, chairswith casters or wheels, or other furniture subject to movement.15 DO NOT use another electronic heating device in conjunction with yourheated product.16 Use the proper size blanket/mattress pad for your bed. For example, usea Twin Size warming blanket on a Twin Size bed.17 If the following Important Instructions are not followed, the heatedproduct will not operate properly.18 Not for hotel, motel or other institutional use.19 If you see the heated product operating improperly, unplug it immediatelyand call Sunbeam Consumer Care at 800-892-7684.Warnings and SafeguardsAs with all electrical products, misuse of product or failure to properly followthe instructions may cause overheating, fire or personal injury. Please read theproduct label and all of the instructions before using your heated product.1DO NOTuse this heated product with an infant, a child, an incapacitated orimmobile person, a paraplegic, a quadriplegic, a diabetic, one insensitive toheat such as a person with poor blood circulation, or anyone who cannotclearly understand the instructions and/or operate the controls.2DO NOT route electrical cords between the mattress and box spring.DO NOT allow cords to be pinched.3DO NOT use with damaged cords. Damaged cords can lead to fire.DO NOT tuck in, trap, fold, cross or pinch cords between bed slats,mattress or springs, or against walls, footboards or bed frame.4DO NOT dry clean this heated product. Cleaning liquid may damage theinsulation of the heating element. Improper laundering may causeproblems with the heating wire which can lead to fire.5DO NOT tuck in, pinch, flex or expose the heating wire to rubbing. Adamaged heating wire may result in possible overheating or fire. DO NOTtuck the heated product or supply cord in a sofa or other furniture. Allportions of the heated product and controller should be visible at all times.6Turn off or unplug the control for the heated product when not using.7Wrapping the cord around the controller may damage the cord.Loop loosely when storing.8Keep the control away from drafty areas that may become damp or wetsuch as an open window.9DO NOT use pins; they may damage the electric wiring.IMPORTANT INSTRUCTIONSDO NOT DESTROYIMPORTANT INSTRUCTIONSDO NOT DESTROYFor questions or support, please visit: www.sunbeam.com 21 For questions or support, please visit: www.sunbeam.com
Mattress Pad Setup1Place the Mattress Pad on the bed with the label at the foot of the bedfacing outward. This puts the zones in the proper position to warm yourbody ergonomically.2Place the base unit on the floor under the bed, and run theConnector cable(s) along the floor to the foot of the bed.(DO NOT sandwich the cable(s) between the mattress andbox spring. Avoid tangling or pinching.)3TWIN OR FULL SIZE: Connect the Blue plug to the BlueConnector until the plastic hinges click in place.QUEEN OR KING SIZE: Connect the Blue plug to theBlue Connector, and connect the Green plug to theGreen Connector until the plastic hinges click in place.CAUTION: Cables must be COMPLETELY CONNECTED.A risk of fire could result from a loose connection.4Plug the power cord into a 110–120 volt wall outlet.STEP-BY-STEP SETUPYour Sunbeam®Rest & Relieve™Therapeutic Mattress Pad Includes:Mattress PadZone ConnectorCables & PlugsBase UnitSTEP-BY-STEP SETUPInstalling the Batteries1Remove the battery compartmentdoor from the back of the remotecontrol.2Insert three AAA batteries, matchingthe + and – battery ends to thesymbols in the battery compartment.3Replace the battery compartmentdoor.Remote ControlFor questions or support, please visit: www.sunbeam.com 43 For questions or support, please visit: www.sunbeam.comImportantCAUTION:•DO NOT plug the power cord into the wall outlet until you have completely set up your MattressPad per the instructions.• Disconnect power cord from wall before detaching the base unit from the Mattress Pad.•DO NOT attempt to force the plug. This appliance has a polarized plug (one blade is wider thanthe other). To reduce the risk of electrical shock, this plug is intended to fit only one way into anoutlet. If the plug does not fit in the outlet, reverse the plug. If it still does not fit, contact aqualified electrician.
NOTE: To prevent accidental changing of your selections while the Mattress Pad is on, theremote control and display will lock during periods of inactivity. To reactivate the control,press any of the zones or the “ + ” or “ – ” buttons.Features:■Three adjustable heat zones for your individual total-body comfort■10 temperature settings per zone to create your ideal sleep experience■Preheat setting to warm up your bed before bedtime■Auto Off conveniently shuts off the Mattress Pad after 10 hours of operation■Cordless remote control operation for easy use from bed■Electronic display control with backlight for nighttime viewingHeat ZonesTWIN OR FULL SIZE MATTRESS PADRemote Control At-a-GlanceTWIN OR FULL SIZE MATTRESS PADFor questions or support, please visit: www.sunbeam.com 65 For questions or support, please visit: www.sunbeam.comBlue ZoneNeck and ShouldersBlue ZoneFeetBlue ZoneLumbarPreheat warms the mattressbefore you get into bed.Auto Off/Stay On turns the automatic 10-hour shutoff feature on and off.Electronic Displayshows zone settings with backlight for nighttime viewing.On/Off turns the mattress pad on and off.Select Zone letsyou adjust each heatzone individually.+/– adjusts the heat ofeach zone up or down.
Adjusting Zones Individually1To adjust any zone individually, press the “SelectZone” button that corresponds to the zone youwant to adjust. That zone will become outlinedon the display and will be the only zone thatchanges when you press the “ + ” and “ – ”buttons.2Press the “ + ” or “ – ” button to adjust theheat of the selected zone.3To change another zone’s setting, repeat Steps1 & 2.NOTE: To Change all zones at once turn off the Mattress Pad and turn it back on. Or you canwait 60 seconds until the zone’s outline disappears, then press the “ + ” or “ – ” button.Preheating the Mattress PadNever get into a cold bed again during the Winter season.Preheat warms your Mattress Pad before you get in.To preheat:Turn Mattress Pad on. Press the “Preheat” button. Allzones will show a “P” while they are preheating unless azone is turned off.The zones will heat for 30 minutes and then return totheir previously programmed heat settings.NOTE: Zones with no heat setting (-) will not preheat.NOTE: To cancel preheat after activating it, press the “Preheat”button again. The Mattress Pad’s regular heat settings will resume.NOTE: At least one zone must be selected for the preheat functionto work.OPERATING INSTRUCTIONSTurning the Mattress Pad ON and OFFTurn on the Mattress Pad on or off by pressing the “On/Off” button on theremote control. When on, the base unit will beep once, the display will lightup, and all zones will appear outlined.NOTE: The backlight turns off after one minute to save battery power, but the Mattress Padremains on. To turn the backlight on again, touch any button on the control other than the“On/Off” buttons.Your customized heat settings are stored in memory so the next time you turnit on, the Mattress Pad returns to the same preferences as the last session.CAUTION: Always turn the Mattress Pad “Off” when not in use.Adjusting the Blue Zones at Once Your Mattress Pad features 10adjustable heat levels per zone thatcan be increased or decreasedtogether or separately.To adjust all the zones up or downfrom their current settings, press the“ + ” button to increase or the “ – ”button to decrease the heat. All thezones will change together in thesame increments.The display shows each zone’s heatsetting: 1 through 9, and then H,which is the warmest setting. A “ – ”on the display indicates that the zonewill not heat.OPERATING INSTRUCTIONSFor questions or support, please visit: www.sunbeam.com 87 For questions or support, please visit: www.sunbeam.comSelected zone will appear outlinedHighest HeatHeat is Turned Off
QUEEN OR KING SIZE MATTRESS PADAuto Off Auto Off conserves energy by automaticallyturning off the Mattress Pad after 10 hours ofuse. This is the factory default setting, and thedisplay will read “Auto Off” when this feature isactive.To deactivate Auto Off: press the “AutoOff/Stay On” button.The display will read “Stay On”, and theMattress Pad will remain on until you turn it offmanually using the “On/Off” button.To reactivate Auto Off: press the “Auto Off/StayOn” button until the display shows “Auto Off”.NOTE: After a power outage, turn the remote off thenturn on again to turn the mattress pad back on. Thetimer of the Auto Off feature automatically resets.OPERATING INSTRUCTIONSFeatures:■Three adjustable heat zones for your individual total-body comfort■10 temperature settings per zone to create your ideal sleep experience■Preheat setting to warm up your bed before bedtime■Auto Off conveniently shuts off the Mattress Pad after 10 hours of operation■Cordless remote control operation for easy use from bed■Electronic display control with backlight for nighttime viewingRemote Control At-a-GlanceNOTE: To prevent accidental changing of your selections while the Mattress Pad is on, theremote control and display will lock during periods of inactivity. To reactivate the control,press any of the zones or the “ + ” or “ – ” buttons.Preheat warms one or both sides of the mattress pad before you get into bed.Can preheat one or both sides of the mattress pad.Select Zone lets youadjust each heat zonefor the Green side.+/– adjusts the heat levels for eachGreen zone. Auto Off/Stay Onturns the automatic 10-hour shutoff featureon and off.Electronic Displayshows zone settingswith backlight for nighttime viewing.On/Off turns that side of the mattress pad on andoff on the Green side.For questions or support, please visit: www.sunbeam.com 109For questions or support, please visit: www.sunbeam.comSelect Zone lets youadjust each heat zonefor the Blue side.On/Off turns that side of the mattress pad on andoff on the Blue side.+/– adjusts the heat levels for each Blue zone.
For Single Users with a Queen/King Mattress PadFor one-person use, you can set both sides of the queen or king size MattressPad to operate together as three wide zones.Blue ZoneNeck and ShouldersBlue ZoneFeetBlue ZoneLumbarGreen ZoneFeetGreen ZoneLumbarQUEEN OR KING SIZE MATTRESS PAD QUEEN OR KING SIZE MATTRESS PADFor Dual Users with a Queen/King Mattress PadFor questions or support, please visit: www.sunbeam.com 1211 For questions or support, please visit: www.sunbeam.comBlue ZoneNeck and ShouldersBlue ZoneFeetBlue ZoneLumbarGreen ZoneNeck and ShouldersFlip theswitch on theback of theremotecontrol to“One Side.”1Turn remote control off.2To do this, flip the switch on thebackside of the remote controlfrom “One Side” to “Both Sides”.(“One Side” is for two-personoperation. “Both Sides” connectsthe sides for a single user.)3When the remote is set to “BothSides” either side of the controloperates the entire Mattress Pad asthree side zones. For operating details, follow the “How to Use a Twin or FullSize Mattress Pad” instructions in this manual.4To return to dual-sided operation, flip the switch on the backside of theremote control to the “One Side” position.NOTE: As a precaution, if remote control was left on while flipping switch, the control willautomatically turn off. Turn remote control back on.Flip the switchon the back ofthe remotecontrol from“One Side”to “Both Sides.”
Turning the Mattress Pad ON and OFFTo turn on each side of the Mattress Pad individually press the “On/Off” buttonon the Blue or Green side. When on, the base unit will beep once, the displayfor the selected side will light up, and all its zones will appear outlined.NOTE: The backlight turns off after one minute to save battery power, but the Mattress Padremains on. To turn the backlight on again, touch any button on the control other than the“On/Off” buttons.Your customized heat settings are stored in memory so the next time you turn iton, the Mattress Pad returns to the same preferences as the last session.CAUTION: Always turn the Mattress Pad “Off” when not in use.Adjusting all Green or Blue Zones at OnceYour Mattress Pad features 10adjustable heat levels per zone.Press the “+” button on the Green orBlue side to adjust heat settings. Thatside’s zones will change together in thesame increments.The display shows each zone’s heatsetting: 1 through 9, and then H, whichis the warmest setting. A “ – ” on thedisplay indicates that the heat for thatzone is turned off.OPERATING INSTRUCTIONSAdjusting Zones Individually1To adjust any zone individually, pressthe “Select Zone” button thatcorresponds to the zone you want toadjust. That zone will becomeoutlined on the display and will bethe only zone that changes when youpress the “ + ” and “ – ” buttons.2Press the “ + ” button to increase orthe “ – ” button to decrease the heatof the selected zone.3To change another zone’s setting,simply select the zone and adjust itsheat level up or down.NOTE: After customizing each zone, you may want to reset the “ + ” and “ – ” buttons toagain control all the zones of that side at once. To do this, turn off that side of the MattressPad, then turn it back on. Or you can wait 60 seconds until the zone’s outline disappears,then press the “ + ” or “ – ” button.OPERATING INSTRUCTIONSFor questions or support, please visit: www.sunbeam.com 1413 For questions or support, please visit: www.sunbeam.comHeat is Turned OffHighest HeatSelected zone will appear outlined
Preheating the Mattress PadNever get into a cold bed again during the Winter season. Preheat turns theheat up to warm your Mattress Pad before you get in. With this featureactivated, each side starts preheating when it is turned on. This lets two peoplepreheat their sides at different times.1To turn on preheat, after the Mattress Pad is on, press the “Preheat” button.All zones will show a “P” while they are preheating.NOTE: Preheat will not work on zones selected to have heat turned off “–”. See adjustingZones individually on page 14.The zones will heat for30 minutes at thehighest setting “H” andthen return to theirpreviously programmedheat settings.2To cancel preheat afteractivating it, simplypress the “Preheat”button again. TheMattress Pad’s regularheat settings for eachzone will resume.NOTE: At least one zonemust be selected for thepreheat function to work.OPERATING INSTRUCTIONSAuto Off Auto Off conserves energy by automatically turning off each side of theMattress Pad after 10 hours of use. This is the factory default setting, and thedisplay will read “Auto Off” when this feature is active.1To deactivate Auto Off, press the “AutoOff/Stay On” button on the remote control.The display will then read “Stay On”, andthe Mattress Pad will remain on until youturn it off using the “On/Off” buttons.2To reactivate Auto Off, press the “AutoOff/Stay On” button on the remote control.NOTE: After a power outage, the timer of the AutoOff feature automatically resets to the full 10hours, but the Auto Off/Stay On setting remains asselected.OPERATING INSTRUCTIONSFor questions or support, please visit: www.sunbeam.com 1615 For questions or support, please visit: www.sunbeam.comAuto Off DeactivatedAuto Off Activated
Taking care of your Mattress Pad is easy and safe as long as you follow a fewsimple steps. We recommend washing before initial use.Before Washing or Storing1Disconnect power cord from wall BEFORE detaching control cord from theMattress Pad.2Ensure that no cords are still connected and none of the wires have wornthrough the fabric.3Carefully follow all washing instructions or your Mattress Pad may shrinkand possibly cause a fire hazard.•DO NOT submerge control in water.•DO NOT dry clean your Mattress Pad. Dry-cleaning solvents may damagethe wires.•DO NOT use bleach or cleaning fluids.•DO NOT use a wringer.•DO NOT iron your Mattress Pad.•DO NOT use mothballs or sprays of any kind.•DO NOT reconnect the Mattress Pad or use it until it is COMPLETELY dry.•DO NOT wash or put into water the power cord or any of the product’s cords.Machine Washing1Presoak the Mattress Pad for 15 minutes in mild soap and lukewarmwater.2Wash in mild soap and lukewarm water on the “delicate” or “gentle” cyclein the washer for two minutes. Remember, do not use bleach.3Rinse in fresh, lukewarm water.4Spin dry in the washing machine. Then gently stretch to its original size.CARE AND CLEANINGMachine DryingCAUTION: Do not use commercial dryers or the dryers at your local Laundromat.They get too hot and would damage the wiring of the Mattress Pad.1Preheat the dryer on the “low” temperature setting for two minutes.2Place Mattress Pad into the dryer and tumble-dry for 10 minutes at a lowtemperature.3Remove the Mattress Pad while it is still damp and gently stretch it to itsoriginal size.4Drape the Mattress Pad over a clothesline or a shower rod. DO NOT useclothespins.5The Mattress Pad must be COMPLETELY dry before reconnecting thepower plug or control plug.Hand Washing1Presoak the Mattress Pad for 15 minutes in mild soap and lukewarmwater.2Gently squeeze the soapsuds through a few times.3Rinse in fresh, lukewarm water.Hand Drying1Gently stretch the Mattress Pad back to its original size.2Drape the Mattress Pad over a clothesline or hang over a shower rod.DO NOT use clothespins.3The Mattress Pad must be COMPLETELY dry before reconnecting thepower plug or control plug.CARE AND CLEANINGFor questions or support, please visit: www.sunbeam.com 1817 For questions or support, please visit: www.sunbeam.com
QWho should NOT use the Rest & Relieve™Therapeutic Mattress Pad? AThe following people should NOT use the zoned Mattress Pad:• An infant• Anyone under 18 years of age• An incapacitated person• A paraplegic• A quadriplegic• A diabetic• Anyone insensitive to heat such as a person with poor blood circulation• Anyone who cannot clearly understand the instructions and/or operate the controlsQMy base unit feels warm to the touch. Is this a problem?ANo. The base unit may feel warm to the touch when functioning properly.QMy Mattress Pad doesn’t heat properly.Troubleshooting checklist if your mattress pad doesn’t heat:• Are the cables securely connected to the base unit?• Is the base unit plugged securely into a wall outlet?• Is the wall outlet working properly?• Is the remote control turned on?• Are the correct zones turned on?• Is the heat level set between 1-H?• Did Auto Off turn off the power after 10 hours of use?• If you experienced a power outage, did you turn the remote control off then turn it back on?• Is the correct side of the mattress pad turned on (for queen and king size only)?AYour heated product is not a heating pad. It will not feel hot to the touch when laid out flat in anormal manner. Try the following fold test to see if it is operating properly:1Fold the Mattress Pad over three times.2Make sure the Connector cable(s) are plugged into the Connector(s) at the foot of theMattress Pad, and then plug the power cord into a wall outlet.3Turn on your heated product, then turn all zones to the highest settings and wait five toseven minutes.4Put your hand between the folds, and you should feel the Mattress Pad warming up. Thismeans it is working properly.CAUTION: DO NOT continue the test for more than seven minutes. DO NOT attempt to makeany internal adjustments to this appliance. If you have tried all of the solutions above and theheated product still doesn’t work, stop using it immediately, disconnect the power cord andcontact Sunbeam Consumer Care.FREQUENTLY ASKED QUESTIONSQMy remote control doesn’t work, and the display is blank.ACheck to make sure the batteries are installed properly, and that the + and –on the batteriesmatch the diagram in the battery compartment.QMy remote control doesn’t work even though the display is on.ACheck to make sure the cable(s) are securely connected between the foot of the Mattress Padand the base unit under the bed. If it still doesn’t work, the remote may be too far from thebase unit to send proper signals. Try moving them closer together. If that does not work, makesure the power cord is securely connected to the wall outlet. If it is, check the wall outlet to besure it is working properly.QPreheat does not seem to work.ABe sure all the zones you wish to preheat are turned on and set for heat. Zones that are set to“ – ” will not preheat.QHow do I set Preheat for selected zones only?ATo skip preheating for any zone, first press its corresponding “Select Zone” button and lower itsheat setting until a “ – ” appears on the display. Then press “Preheat”. Because the “ – ”indicates that heat is turned off, zones with this setting will not preheat and also will not heatonce preheat is finished and the regular heat settings resume.QWill the Mattress Pad remember my settings between sessions?AAfter you turn the Mattress Pad off, all of your settings will be remembered so that the nexttime you turn it on, the previously programmed settings will resume. However, when thebatteries are removed from the battery compartment, this memory is cleared. Preheat must bestarted each time you wish to you use this feature.QWhat does a periodic beep and blinking light on the base unit mean?AThe base unit is designed to notify you in the event that a problem has been discovered bybeeping every 16 seconds and also flashing every 16 seconds when the control is on. (If youhave a queen or king size Mattress Pad, your base unit has two lights, one for each side of theMattress Pad. The blinking light will indicate which side of the pad has a problem.) First, checkthe heated product for visual damage. If no visual damage is found, unplug the system fromwall outlet. Check that the control is well connected to the module. Plug the power cord intothe wall outlet and turn the control On. If the product still does not operate after two or threetimes trying to reset, disconnect the power cord and contact Sunbeam Consumer Care.FREQUENTLY ASKED QUESTIONSFor questions or support, please visit: www.sunbeam.com 2019 For questions or support, please visit: www.sunbeam.com
Sunbeam Products Inc. (“Sunbeam”) warrants that for a period stated below from the date ofpurchase, this product will be free from defects in material and workmanship.• All heated products branded Arlington™will carry a ONE-year limited warranty.• All heated products branded Sunbeam®HomeChoice™, SlumberRest®Cuddler™and Cuddle Up®will carry a TWO year limited warranty.• All other heated products branded Sunbeam®and SlumberRest®will carry a FIVE year limitedwarranty. Sunbeam, at its option, will repair or replace this product or any component of theproduct found to be defective during the warranty period. Replacement will be made with a newor remanufactured product or component. If the product is no longer available, replacementmay be made with a similar product of equal or greater value. This is your exclusive warranty.This warranty is valid for the original retail purchaser from the date of initial retail purchase andis not transferable. Keep the original sales receipt. Proof of purchase is required to obtainwarranty performance. Sunbeam dealers, service centers or retail stores selling Sunbeamproducts do not have the right to alter, modify or any way change the terms and conditions ofthis warranty. This warranty does not cover normal wear of parts or damage resulting from anyof the following: negligent use or misuse of the product, use on improper voltage or current,use contrary to the operating instructions, disassembly or repair or alteration by anyone otherthan Sunbeam or an authorized service center. Further, the warranty does not cover Acts ofGod, or Nature, such as fire, flood, hurricanes and tornadoes. Sunbeam shall not be liable forany incidental or consequential damages caused by the breach of any express or impliedwarranty. Except to the extent prohibited by applicable law, any implied warranty ofmerchantability or fitness for a particular purpose is limited in duration to the duration of theabove warranty. Some states, provinces or jurisdictions do not allow the exclusion or limitationof incidental or consequential damages or limitations on how long an implied warranty lasts, sothe above limitations or exclusion may not apply to you. This warranty gives you specific legalrights, and you may also have other rights that vary from state to state.LIMITED WARRANTY21 For questions or support, please visit: www.sunbeam.com For questions or support, please visit: www.sunbeam.com 22QHow do I restart my Mattress Pad after a power failure?APress the “On/Off” button to turn the remote control off, then press “On/Off” to turn the remotecontrol back on. The Mattress Pad will begin to warm.QI bought two Mattress Pads for different bedrooms, and they don’t seem to be operatingcorrectly now.AWhen you have two more Sunbeam®wireless remote-controlled devices in a home, there is aslight change their signals may interfere with each other. To solve this permanently, you caneasily reset one of the remote controls and base units so they communicate using a differentsignal. Here’s how to do it:1Turn the remote control off.2Unplug its base unit from the wall, then replug it into the wall while the remote control is off.3Within two minutes, take the remote control and hold down “Preheat” and “Auto Off/StaysOn” simultaneously for three seconds, until a number appears on the display. Once the baseunit beeps, you may let go. The new settings will be remembered, even after a power failure.QWhat do I do if my pet chews the cord, I lose my control or the control does not operateproperly?APlease stop using the heated product immediately. Call our Consumer Service number listedunder How to Obtain Warranty Service and ask for instructions on how and where to send theheated product.QI have heard that some heated products have EMFs. What is this? AEMF stands for Electromagnetic Field. This is an electrical field that surrounds any wire thathas current flowing along its length. Although several studies have been conducted to evaluatethe impact, EMFs have not been proven to be harmful. In any event, Sunbeam®has reducedthe strength of EMFs in its blankets/Mattress Pads/throws to very low levels.QWhat does the ETL label mean about safety of Sunbeam heated products? AIntertek Testing Services (ETL) is a certified, independent testing organization that testsproducts in accordance with UL safety standards and issues the ETL label for those productsthat meet the relevant UL standards. All Sunbeam®products are tested to UL standards andbear either the UL or ETL label to indicate that the product meets or exceeds UL/ETL safetystandards for heated products.FREQUENTLY ASKED QUESTIONS

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