Symbol Technologies FR6874 MOBILE COMPUTER User Manual FR6874 CEFCC User Guide V3

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FR6874 Mobile Computer
User Guide
FR6874 Enterprise Digital
Assistant
User Guide
Rev. A
Jan. 2009
FR6874 User Guide
© 2008 by Motorola, Inc. All rights reserved.
No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means,
without permission in writing from Motorola. This includes electronic or mechanical means, such as
photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to
change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on
a licensed basis. Motorola grants to the user a non-transferable and non-exclusive license to use each
software or firmware program delivered hereunder (licensed program). Except as noted below, such license
may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of
Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under
copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with
other program material, create a derivative work from a licensed program, or use a licensed program in a
network without written permission from Motorola. The user agrees to maintain Motorola’s copyright notice on
the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in
whole or in part. The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed
program delivered to the user or any portion thereof.
Motorola reserves the right to make changes to any software or product to improve reliability, function, or
design.
Motorola does not assume any product liability arising out of, or in connection with, the application or use of
any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Motorola, Inc.,
intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in
Motorola products.
MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the US Patent &
Trademark Office. Bluetooth is a registered trademark of Bluetooth SIG. Microsoft, Windows and ActiveSync
are either registered trademarks or trademarks of Microsoft Corporation. All other product or service names
are the property of their respective owners.
Motorola, Inc.
One Motorola Plaza
Holtsville, New York 11742-1300
http://www.motorola.com
Patents
This product is covered by one or more of the patents listed on the website: www.symbol.com/patents.
FR6874 User Guide
Revision History
Changes to the original manual are listed below:
Change
-01 Rev. A
Date
Description
Initial release.
FR6874 User Guide
DECLARATION OF CONFORMITY
CE Regulations:
Hereby, declares that this FR6874 product is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
To which this declaration relates, is in conformity with the following standards
EN 301 511 9.0.2
EN300328 V1.7.1
EN300440‐2 V1.2.1
EN 301 489‐1 V1.8.1
EN301 489‐3 V1.4.1
EN301 489‐7 V1.3.1
EN301 489‐17 V1.3.2
EN 60950‐1:2001+A11:2004
EN50360:2001/ EN62209‐1:2006
EN 55022:2006+A1:2007
EN55024:1998+A2:2003+A1:2001
FCC Regulations:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiated radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s
authority to operate the equipment.
FR6874 User Guide
RF Exposure Information (SAR)
This device meets the government’s requirements for exposure to radio waves.
This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF)
energy set by the Federal Communications Commission of the U.S. Government.
The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate, or
SAR. The SAR limit set by the FCC is 1.6W/kg. *Tests for SAR are conducted using standard operating positions
accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating
can be well below the maximum value. This is because the device is designed to operate at multiple power levels so
as to use only the poser required to reach the network. In general, the closer you are to a wireless base station
antenna, the lower the power output.
The highest SAR value for the device as reported to the FCC when tested for use at the ear is 0.667 W/kg and when
worn on the body, as described in this user guide, is 1.370 W/kg. (Body-worn measurements differ among device
models, depending upon available enhancements and FCC requirements.)
For WLAN Head SAR and when worn on the body, as described in this user guide, is 0.032 W/kg for WLAN Head SAR
and 0.058 W/kg for WLAN Body SAR.
While there may be differences between the SAR levels of various devices and at various positions, they all meet the
government requirement.
The FCC has granted an Equipment Authorization for this device with all reported SAR levels evaluated as in
compliance with the FCC RF exposure guidelines. SAR information on this device is on file with the FCC and can be
found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID: H9PFR6874.
For body worn operation, this device has been tested and meets the FCC RF exposure guidelines for use with an
accessory that contains no metal and the positions the handset a minimum of 1.5 cm from the body. Use of other
enhancements may not ensure compliance with FCC RF exposure guidelines.
Using Your Phone With a Hearing Aid Device
FR6874 is compliant with the FCC Hearing Aid Compatibility (HAC) requirements. For additional HAC information,
including the HAC rating of this product. some wireless phones are used near some hearing devices (hearing aids and
cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune
than others to this interference noise, and phones also vary in the amount of interference they generate. The wireless
telephone industry has developed ratings for some of their mobile phones, to assist hearing-device users in finding
phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that have been
rated have a label on the box. FR6874 has been tested for hearing aid device compatibility and has an M3 and/or T3
rating.
These ratings are not guarantees. Results will vary, depending on the level of immunity of your hearing device and
the degree of your hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to
use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your
personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference with hearing
devices than phones that are not labeled. M4 is the better/higher of the two ratings. T-Ratings: Phones rated T3 or T4
meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone
Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices contain
telecoils.) The more immune your hearing aid device is, the less likely you are to experience interference noise from
your wireless phone. Hearing aid devices should have ratings similar to those of phones. Ask your hearing health-care
professional for the rating of your hearing aid.
Hearing devices may also be measured for immunity to this type of interference. Your
hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more
immune your hearing aid is, the less likely you are to experience interference noise from wireless devices.
For additional information about the FCC's actions with regard to hearing aid compatible wireless devices and other
steps the FCC has taken to ensure that individuals with disabilities have access to telecommunications services, please
go to www.fcc.gov/cgb/dro.
FR6874 User Guide
Turning on the HAC Setting
When the HAC setting is on, FR6874 sends the audio from your phone calls to the telecoil rather than to the
microphone of your hearing aid. You are likely to hear calls much better because volume is increased and background
noise and feedback are diminished. The HAC setting improves only the calls you listen to through the earpiece. Turn off
the [Bluetooth] function. Turn off the [WiFi] function. It does not affect calls heard on the speakerphone or with or a
headset. HAC requires extra battery power, so watch your battery consumption when it's turned on.
FR6874 User Guide
Table of Contents
About This Guide................................................................................................................................................... 12
Introduction .................................................................................................................................................. 12
Documentation Set ....................................................................................................................................... 12
Configurations ............................................................................................................................................... 13
Software Versions ................................................................................................................................ 13
Phone Software ............................................................................................................................................. 13
Chapter Descriptions .................................................................................................................................... 14
Notational Conventions ................................................................................................................................ 14
Related Documents....................................................................................................................................... 15
Service Information....................................................................................................................................... 15
Chapter 1 Getting Started ..................................................................................................................................... 11
Introduction .................................................................................................................................................. 11
Unpacking...................................................................................................................................................... 12
Accessories .................................................................................................................................................... 13
Getting Started .............................................................................................................................................. 14
Installing the SIM Card ........................................................................................................................ 14
Installing the Main Battery ................................................................................................................... 15
Charging the Battery ............................................................................................................................. 15
Charging the Main Battery and Memory Backup Battery............................................................. 15
Charging Spare Batteries ............................................................................................................... 17
Charging Temperature .................................................................................................................. 17
Powering On the FR6874 ..................................................................................................................... 17
Calibrating the Screen ........................................................................................................................... 17
Checking Battery Status ........................................................................................................................ 17
Micro Secure Digital (microSD) Card ........................................................................................................ 18
Removing the Screen Protector .................................................................................................................... 19
Replacingthe MainBattery ............................................................................................................................. 19
Battery Management .......................................................................................................................... 20
Changing the Power Settings.............................................................................................................. 20
Changing the Backlight Settings............................................................................................................ 20
Turning Off the Radios ........................................................................................................................ 21
FR6874 User Guide
Chapter 2 Using the FR6874 ................................................................................................................................. 22
Introduction .................................................................................................................................................. 22
Today Screen ................................................................................................................................................. 22
Status Icons ................................................................................................................................................... 23
Programs ....................................................................................................................................................... 25
Settings.......................................................................................................................................................... 28
Adjusting Volume ............................................................................................................................................ 31
Power Setting ................................................................................................................................................ 32
Main Battery Temperature Notifications ............................................................................................. 33
LED Indicators ....................................................................................................................................... 34
Resetting the FR6874 .................................................................................................................................... 35
Performing a Warm Boot .................................................................................................................... 35
Performing a Cold Boot ....................................................................................................................... 35
Waking the FR6874 ....................................................................................................................................... 35
Locking the FR6874 ....................................................................................................................................... 36
Keypads ......................................................................................................................................................... 37
Alpha‐numeric Keypad Configurations .............................................................................................. 37
Function Buttons ............................................................................................................................................ 41
Stylus ............................................................................................................................................................. 42
Entering Data ................................................................................................................................................ 42
Data Capture ................................................................................................................................................. 43
Linear Scanning .................................................................................................................................... 43
Scanning Considerations ..................................................................................................................... 43
Taking Photos ................................................................................................................................................. 44
Recording Video .................................................................................................................................... 44
Infrared Connection .............................................................................................................................. 46
Exchanging Files using IR Connection .............................................................................................. 46
Adding New Network ............................................................................................................................ 51
Chapter 3 Using GPS ............................................................................................................................................. 54
Introduction .................................................................................................................................................... 54
Software Installation......................................................................................................................................... 54
FR6874 GPS Setup ............................................................................................................................................ 54
Operation ........................................................................................................................................................ 55
GPS Maps on microSD Cards ................................................................................................................ 55
Downloading GPS Data ......................................................................................................................... 55
Answering a Phone Call While Using GPS ............................................................................................. 56
Losing the GPS Signal While in a Vehicle .............................................................................................. 56
Assisted GPS .................................................................................................................................................... 56
Chapter 4 Using Bluetooth.................................................................................................................................... 58
Introduction .................................................................................................................................................... 58
Adaptive Frequency Hopping............................................................................................................................. 58
Security ........................................................................................................................................................... 59
Turning the Bluetooth Radio Mode On and Off.................................................................................................... 61
Disabling Bluetooth ....................................................................................................................................... 61
Enabling Bluetooth ........................................................................................................................................ 61
Bond New Device(s) ......................................................................................................................................... 62
File Transfer Services ........................................................................................................................................ 63
Bluetooth Settings ............................................................................................................................................ 64
FR6874 User Guide
Device Info Tab .................................................................................................................................... 64
Mode Tab ............................................................................................................................................. 64
COM Ports Tab ............................................................................................................................... 64
Chapter 5UsingthePhone ....................................................................................................................................... 66
Introduction .................................................................................................................................................... 66
Accessing the Phone Keypad ............................................................................................................................. 66
Turning the Phone On and Off ........................................................................................................................... 67
Audio Modes .................................................................................................................................................. 68
Using a Wired Headset.......................................................................................................................... 68
Adjusting Audio Volume ....................................................................................................................... 69
Making a Call................................................................................................................................................... 70
Using the Phone .................................................................................................................................... 70
Using Contacts ...................................................................................................................................... 70
Using Call History .................................................................................................................................. 71
Making a Speed Dial Call ....................................................................................................................... 71
Making an Emergency Call ............................................................................................................................ 72
Answering a Call ............................................................................................................................................ 72
Incoming Call Features ........................................................................................................................ 73
Smart Dialing ................................................................................................................................................. 73
Taking Notes ................................................................................................................................................. 75
Using Speed Dial ........................................................................................................................................... 76
Adding a Speed Dial Entry ..................................................................................................................... 76
Editing a Speed Dial Entry ..................................................................................................................... 78
Deleting a Speed Dial Entry................................................................................................................... 79
Using Call History .......................................................................................................................................... 80
Managing Call History ........................................................................................................................... 80
Changing the Call History View ..................................................................................................... 80
Resetting the Recent Calls Counter ............................................................................................... 80
Deleting Call History Items by Call Date ........................................................................................ 81
Deleting All Call History Items ....................................................................................................... 82
Viewing Call Status ........................................................................................................................ 83
Using the Call History Menu .......................................................................................................... 83
Swapping Calls on an FR687476 ........................................................................................................................ 84
Conference Calling on an FR687476.............................................................................................................. 85
Text Messaging.............................................................................................................................................. 86
Viewing Text Messages ......................................................................................................................... 86
Sending a Text Message........................................................................................................................ 88
Chapter 6 Accessories ........................................................................................................................................... 90
Introduction .................................................................................................................................................... 90
Single Slot USB/Serial Cradle.............................................................................................................................. 90
Charging the FR6874 Battery.............................................................................................................. 90
Charging the Spare Battery ................................................................................................................. 91
Battery Charging Indicators................................................................................................................. 92
Charging Temperature .................................................................................................................. 92
Headset .......................................................................................................................................................... 93
Cables ............................................................................................................................................................. 93
Battery Charging and Operating Power ..................................................................................... 94
LED Charge Indications ......................................................................................................................... 94
10
FR6874 User Guide
Charging Temperature .................................................................................................................. 94
Chapter 7 Maintenance&Troubleshooting ........................................................................................................... 95
Introduction .................................................................................................................................................. 95
Maintaining the FR6874 ................................................................................................................................ 95
Battery Safety Guidelines .............................................................................................................................. 96
Cleaning ......................................................................................................................................................... 97
Materials Required ............................................................................................................................... 97
Cleaning the FR6874 ............................................................................................................................. 97
Housing .......................................................................................................................................... 97
Display ........................................................................................................................................... 97
Scanner Exit Window ...................................................................................................................... 97
Connector ...................................................................................................................................... 97
Cleaning Cradle Connectors .................................................................................................................. 98
Cleaning Frequency ............................................................................................................................... 98
Troubleshooting .............................................................................................................................................. 99
FR6874 .................................................................................................................................................. 99
Bluetooth Connection ......................................................................................................................... 101
Single Slot USB/Serial Cradle .............................................................................................................. 102
Cables .................................................................................................................................................. 103
11
About This Guide
Introduction
This guide provides information about using the FR6874 Enterprise Digital Assistant (EDA) and accessories.
NOTE
Screens and windows pictured in this guide are samples and can differ from actual screens.
Documentation Set
The documentation set for the FR6874 provides information for specific user needs, and includes:
•
FR6874 Quick Start Guide - describes how to get the FR6874 up and running.
•
FR6874 User Guide - describes how to use the FR6874.
12
About This Guide
Configurations
This guide covers the following configurations:
Configuration
FR6874
Radios
WPAN:
Bluetooth
WWAN
GPS:
AGPS
Display
2.8”
QVGA
Color
Data
Capture
Memory
128 MB
RAM/
256 MB
Flash
1D laser
scanner, 2D
imager or
camera
Operating
System
Windows
Mobile 6
Professional
Keypads
Alphanumeric
keypad
Software Versions
This guide covers various software configurations and references are made to operating
system or software versions for:
•
Adaptation Kit Update (AKU) version
•
Phone version
AKU Version
To determine the Adaptation Kit Update (AKU) version:
Tap Start > Settings > System tab > About icon > Version tab.
The second line lists the operating system version and the build number. The last part of the build
number represents the AKU number. For example, Build 18552.0.7.5 indicates that the device is
running AKU version 0.7.5.
Phone Software
To determine the Phone software version:
Tap Start > Phone > Menu > Options > Phone Info tab.
13
About This Guide
Chapter Descriptions
Topics covered in this guide are as follows:
•
Chapter 1, Getting Started provides information on getting the FR6874 up and running for
the first time.
•
Chapter 2, Using the FR6874 provides basic instructions for using the FR6874, including
powering on and resetting the FR6874, and entering and capturing data.
•
Chapter 3, Using GPS Navigation provides information about GPS navigation with the
FR6874.
•
Chapter 4, Using Bluetooth explains Bluetooth functionality on the FR6874.
•
Chapter 5, Using the Phone provides basic instructions for using the FR6874 phone.
•
Chapter 6, Accessories describes the available accessories and how to use them with the
FR6874.
•
Chapter 7, Maintenance & Troubleshooting includes instructions on cleaning and storing
the FR6874, and provides troubleshooting solutions for potential problems during FR6874
operation.
•
Appendix A, Technical Specifications provides the technical specifications for the FR6874.
•
Appendix B, Voice Quality Manager provides inflammation on using the Voice Quality
Manager software.
Notational Conventions
The following conventions are used in this document:
•
“EDA” refers to the Motorola FR6874 series of hand-held computers.
•
Italics are used to highlight the following:
•
Chapters and sections in this and related documents
•
Icons on a screen.
•
Bold text is used to highlight the following:
•
Dialog box, window, and screen names
•
Drop-down list and list box names
14
About This Guide
•
Check box and radio button names
•
Key names on a keypad
•
Button names on a screen.
•
•
bullets (•) indicate:
•
Action items
•
Lists of alternatives
•
Lists of required steps that are not necessarily sequential
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered
lists.
Related Documents
•
FR6874 Quick Start Guide, p/n 72-103079-xx.
•
FR6874 Windows Mobile 6 Regulatory Guide, p/n 72-103080-xx.
•
FR6874 Integrator Guide, p/n 72E-103078-xx.
•
Microsoft® Applications for Mobile 6 User Guide, p/n 72E-108299-xx
•
Enterprise Mobility Application Guide, p/n 72E-68901-xx
•
Enterprise Mobility Developer Kits (EMDKs), available at: http://support.symbol.com/.
•
Latest ActiveSync software, available at: http://www.microsoft.com.
For the latest version of this guide and all guides, go to: http://www.symbol.com/manuals.
Service Information
If you have a problem with your equipment, contact Motorola Enterprise Mobility support for your
region. Contact information is available at: http://www.symbol.com/contactsupport.
When contacting Enterprise Mobility support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number
Motorola responds to calls by email, telephone or fax within the time limits set forth in support
15
About This Guide
agreements.
If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return
your equipment for servicing and will be given specific directions. Motorola is not responsible for
any damages incurred during shipment if the approved shipping container is not used. Shipping
the units improperly can possibly void the warranty.
If you purchased your Enterprise Mobility business product from a Motorola business partner,
contact that business partner for support.
16
Chapter 1 Getting Started
Introduction
This chapter lists the parts and accessories for the FR6874 and
explains how to install and charge the batteries, replace the strap,
and power on the FR6874 for the first time.
Figure 1-1
FR6874 Front View
Figure 1-2
FR6874 Rear View
1.
Scan Button
2.
Up Button
14.
Battery Door
15.
Door Latch
3.
Down Button
4.
Headset Jack
16.
Speaker
17.
Camera Flash
5.
I/O Connector 6.
Microphone
18.
Self-view Mirror
19.
Camera
7.
Keypad
8.
Touch Screen
20.
Tether Point
21.
Scan Window
9.
Power Button
10.
Scan/Decode LED
22.
Stylus
23.
Scan Button
11
11.
Charging LED 12.
13.
Receiver
Radio Status LED
24.
Hold Key
25.
IrDA Window
26.
Memory Card Slot
27.
Camera Button
Unpacking
Carefully remove all protective material from the FR6874 and save the shipping container for later storage
and shipping.
Verify that you received the following:
•
FR6874 EDA
•
1950 mAh Lithium-ion battery
•
Battery cover/strap assembly
•
Tethered stylus
•
Protective overlay, installed on display window
•
Regulatory Guide
•
Quick Start Guide.
Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Enterprise
Mobility Support center immediately. See page xvi for contact information.
12
Getting Started
Accessories
Table 1-1 lists the accessories available for the FR6874.
Table 1-1
FR6874 Accessories
Table 1-1 lists the accessories available for the FR6074.
Table 1-1
FR6074 Accessories
Manufacturing Part Number
Description
Cradle
CRD7X00-1000RR(Option)
MC70/MC75/FR68/FR6000 Series RoHS
Compliant Single Slot USB Cradle with Spare
Battery Charging: Must Order power adapter
(KT-14000-148) and US AC Line Cord
(23844-00-00R) separately.
Power Adapter
KT-14000-148R(Option)
Power adapter (HP-O2040D43) manufacture
from HIPRO with following
(1)Input 100-240V,50-60Hz,1.5A
(2)Output 12V, 3.33A.
50-14000-249R(Option)
Power adapter (EADP-16BBA)manufacture
from Delta Electronics Ltd. with following
(1)Input 100-240V,50-60Hz,0.4A
(2)Output 5.4V, 3A.
USB Charging Cable
25-118703-01R(Option)
FR6000 series USB Charging Cable. Requires
power adapter (P/N:50-14000-249R.)
Model:EADP-16BBA, Manufacture: Delta
Electronics Ltd.
Line Cords
23844-00-00R(Option)
50-16000-217R(Option)
AC Line Cord, 2.3M, grounded, NEMA 5-15P
plug. Associated Countries: Brazil, United
States
AC Line Cord, 1.8M, grounded, AS 3112 plug.
Associated Country: Australia, China, New
Guinea
13
FR6800 User Guide
Getting Started
Getting Started
To start using the FR6874 for the first time:
•
Install the SIM card (FR687474 and FR687476 only)
•
Install the main battery.
•
Charge the FR6874.
•
Power on the FR6874.
•
Configure the FR6874.
Installing the SIM Card
NOTE
FR687474 and FR687476 configurations only.
GSM phone service requires a Subscriber Identification Module (SIM) card, or smart card. Obtain this card from
your service provider. The card fits into the FR6874 and can contain the following information:
•
Mobile phone service provider account details.
•
Information regarding service access and preferences.
•
Contact information, which can be moved to Contacts on the FR6874.
•
Any additional services to which you have subscribed.
NOTE
For more information about SIM cards, refer to the service provider's documentation.
To install the SIM card(Located Under Battery):
Place SIM card with contacts facing down
1.
Lift the SIM cover using the stylus tip.
Figure 1-3
Install the SIM
1.
Install the battery See Installing the Main Battery on page 1-6 for more information.
2.
Press the red Power button.
3.
Tap Start > Phone > Menu > Options > Network tab and verify that the service provider appears in the Current
network: field.
14
FR6800 User Guide
Getting Started
4.
Make a call to verify connection.
For detailed information about WWAN activation and settings, refer to the FR6874 Integrator Guide.
NOTE
Installing the Main Battery
NOTE
The FR6874 ships with a 1950 mAh battery. An optional 3600 mAh battery is available.
To install the main battery:
1.
Insert the battery, top first, into the battery compartment in the back of the FR6874.
NOTE
2.
3.
4.
Position the battery correctly, with the battery charging contacts on top of the charging contacts in the battery
compartment.
Press the battery down into the battery compartment until the battery release latch snaps into place.
Figure 1-4/1-5
Inserting the Battery
With the battery cover latches open, insert the cover, bottom first, then press down on the top of the cover.
Close the battery cover latches on either side of the battery cover.
The FR6874 powers up after inserting the battery and replacing the battery cover.
Charging the Battery
CAUTION
Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 7-2.
Charging the Main Battery and Memory Backup Battery
Before using the FR6874 for the first time, charge the main battery until the amber Charging/Battery Status LED
remains lit (see Table 1-2 on page 1-7 for charge status indications). To charge the FR6874, use a cable or a cradle
with the appropriate power supply. For information about the accessories available for the FR6874, see Chapter 6,
Accessories.
The FR6874 is equipped with a memory backup battery which automatically charges from the fully-charged main
battery. When using the FR6874 for the first time, the backup battery requires approximately 36 hours to fully
charge. This is also true any time the backup battery is discharged, which occurs when the main battery is removed
for several hours. The backup battery retains RAM data in memory for at least 15 minutes (at room temperature)
when the FR6874's main battery is removed. When the FR6874 reaches a very low battery state, the combination
of main battery and backup battery retains RAM data in memory for at least 48 hours.
To charge the main battery, use either a charging cable or a cradle. For cable and cradle setup and charging
procedures refer to the FR6874 Integrator Guide.
15
FR6800 User Guide
Getting Started
•
Single Slot USB/Serial Cradle
•
Vehicle Cradle.
To charge the main battery:
1.
Connect the charging accessory to the appropriate power source.
2.
Insert the FR6874 into a cradle or attach to a cable. The FR6874 begins charging. The Charging/Battery
Status LED blinks amber while charging, then turns solid green when fully charged. See Table 1-2 for
charging indications.
The 1950 mAh battery fully charges in approximately five hours and the 3600 mAh battery charges in
approximately seven hours.
Table 1-2
LED Charge Indicators
Charging/Battery
Status LED
Indication
Off
FR6874 is not charging.
FR6874 is not inserted correctly in the cradle or connected to a power
source. Charger/cradle is not powered.
Slow Blinking Amber
(1 blink every 2 seconds)
FR6874 is charging.
Solid Green
Charging complete.
Note: When the battery is initially inserted in the FR6874, the amber LED
flashes once if the battery power is low or the battery is not fully inserted.
Fast Blinking Red
(2 blinks/second)
Charging error, e.g.:
•
Temperature is too low or too high.
•
Charging has gone on too long without completion (typically eight hours).
16
FR6800 User Guide
Getting Started
Table 1-2
LED Charge Indicators (Continued)
Charging/Battery Status LED
Single Blink Amber (when device is
turned on)
Indication
Battery depleted.
Blink Amber (Battery charger temperature Battery over-temperature condition.
is too high.)
Charging Spare Batteries
See Chapter 6, Accessories for information on using accessories to change spare batteries.
Charging Temperature
Charge batteries in temperatures from 0°C to 45°C (32°F to 113°F). Charging is intelligently controlled by the
FR687
4.
To accomplish this, for small periods of time, the FR6874 or accessory alternately enables and disables
battery charging to keep the battery at acceptable temperatures. The FR6874 or accessory indicates when
charging is disabled due to abnormal temperatures via its LED. See Table 1-2.
Powering On the FR6874
Press the Power button to turn on the FR6874. If the FR6874 does not power on perform a warm boot. See
Resetting the FR6874 on page 2-14.
When turning the FR6874 on for the first time, the splash screen displays for about a minute as the FR6874
initializes its flash file system, then the calibration window appears. Note that these windows also appear upon
cold boot.
NOTE When the FR6874 powers up after inserting a battery for the first time, the device boots and powers on
automatically.
Calibrating the Screen
To calibrate the screen so the cursor on the touch screen aligns with the tip of the stylus:
1.
Remove the stylus from its holder on the back of the FR6874.
2.
Carefully press and briefly hold the tip of stylus on the center of each target that appears on the screen.
3.
Repeat as the target moves around the screen, then tap the screen to continue.
Checking Battery Status
To check the charge status of the main battery or backup battery in the FR6874, tap Start > Settings > System tab >
Power icon to display the Power window.
To save battery power, tap the Advanced tab and set the FR6874 to turn off after a specified number of minutes.
17
FR6800 User Guide
Getting Started
Micro Secure Digital (microSD) Card
The microSD card slot provides secondary non-volatile storage. The slot is located on the side of the FR6874 (see
Figure 1-7). Refer to the documentation provided with the card for more information, and follow the manufacturer’s
recommendations for use.
CAUTION Follow proper ESD precautions to avoid damaging the microSD card. Proper ESD precautions
include, but are not limited to, working on an ESD mat and ensuring that the operator is properly
grounded.
To install the microSD card:
1.
Power off the FR6874.
2.
Remove the memory card cover on the side of the FR6874 .
Figure 1-6
Card Installation
3.
Insert the card with the card contacts facing up and the cut corner on the left, until you feel a click.
4.
Replace the memory card cover .
To remove an microSD card:
1.
Power off the FR6874.
2.
Remove the memory card cover.
3.
Carefully press and release the card to eject it.
4.
Remove the card from the card slot.
5.
Replace the memory card cover.
18
FR6800 User Guide
Getting Started
Removing the Screen Protector
A screen protector is applied to the FR6874. Motorola recommends using this to minimize wear and tear. Screen
protectors enhance the usability and durability of touch screen displays.
To remove the screen protector, lift the corner using a thin plastic card, such as a credit card, then carefully lift it off
the display.
Figure 1-7
Removing the Screen Protector
CAUTION
NOTE
Do not use a sharp object to remove the protector. Doing so can damage the display.
Not using a screen protector can affect warranty coverage. To purchase replacement protectors, contact
your local account manager or Motorola, Inc. These include screen protector installation instructions. Part
number: KT-93765-01R Screen Protector 3/pk.
Replacing the Main Battery
1.
Press the red Power button to suspend the FR6874.
2.
Open the battery cover latches on either side of the battery cover.
3.
Lift the top of the battery cover and remove.
4.
Press the battery release latch on the bottom of the battery to unlock, and lift the battery out of the well.
5.
Insert the replacement battery, top first, into the battery compartment in the back of the FR6874.
6.
Press the battery down into the battery compartment until the battery release latch snaps into place.
NOTE
Position the battery correctly, with the battery charging contacts on top of the charging contacts in the battery
compartment.
7.
With the battery cover latches open, insert the cover, bottom first, then press down on the top of the cover.
8.
Close the battery cover latches on either side of the battery cover.
The FR6874 powers up after the battery is inserted and the battery cover is replaced.
19
FR6800 User Guide
Getting Started
Battery Management
Observe the following battery saving tips:
NOTE
The FR6874 factory default settings for the WWAN and WLAN radios are
set to ON.
•
Leave the FR6874 connected to AC power at all times when not in use.
•
Set the FR6874 to turn off after a short period of non-use.
•
Set the backlight to turn off after a short period of non-use.
•
Turn off all wireless activities when not in use.
•
Power off the FR6874 when charging to charge at a faster rate.
Changing the Power Settings
To set the FR6874 to turn off after a short period of non-use:
1.
Tap Start > Settings > System tab > Power icon > Advanced tab.
2.
Select the On battery power: Turn off device if not used for check
box and select a value from the drop-down list.
3.
Select ok.
Changing the Backlight Settings
To change the backlight settings in order to conserve more battery power:
1.
Tap Start > Settings > System tab > Backlight icon >Power tab.
2.
Select the Turn off backlight if device is not used for check box and select a
value from the drop-down list.
3.
Select the Brightness tab.
4.
Use the slider to set a low value for the backlight.
5.
Select ok.
20
FR6800 User Guide
Getting Started
Turning Off the Radios
Windows Mobile 6 devices include Wireless Manager, which provides a simple method of
enabling, disabling, and configuring all the device’s wireless capabilities in one place.
To open Wireless Manager, tap the Connectivity icon or tap Wireless Manager on the Today
screen.
Connectivity icon
Figure 1-8
Opening Wireless Manager
Select Wireless Manager.
Figure 1-9
Wireless Manager Window
NOTE
Figure 1-10
Wireless Manager Menu
Wireless connection options vary depending upon configurations.
To enable or disable a wireless connection, tap the specific button.
To enable or disable all wireless connections, tap the All button. To configure settings for a
connection, tap Menu.
21
Chapter 2 Using the FR6874
Introduction
This chapter explains the buttons, status icons, and controls on the FR6874, and provides basic instructions for
using the FR6874, including powering on and resetting the FR6874, and entering and capturing data.
The FR6874 factory default radio states are:
•
Bluetooth - OFF
•
Phone - ON
•
Wireless LAN - ON.
Today Screen
The Today screen displays important information, such as upcoming appointments and status indicators. Tap a
section on the screen to open the associated program. Alternatively, tap Start > Today to display the Today
screen.
Connectivity
Notification
Open the Start Menu
WAN Status
Adjust volume
Battery Status
Change the date and time, set up the alarm, and more
Change the date and time
Turn on or off radios
Command Bar
Soft Keys
Figure 2-1
Today Screen
22
Using the FR6874
To customize the Today screen, tap Start > Settings > Today icon. Use the Appearance tab to customize
the background and the Items tab to change the list and order of items that appear on the screen.
Status Icons
The Navigation bar at the top of the screen can contain the status icons listed in Table 2-1.
Table 2-1
Icon
Status Icons
Function
Notification
Description
Backup Battery Low.
Notification that one or more instant messages were received.
Notification that one or more e-mail/text messages were received.
Notification that one or more voice messages were received.
There are more notification icons than can be displayed. Tap to display
remaining icons.
Indicates a reminder of an upcoming calendar event.
Connectivity
Connection is active.
Connection is not active.
Synchronization is occurring.
Wi-Fi available.
Wi-Fi in use.
GPRS available.
EGPRS available.
Dormant State - no data transmission during a 1x connection.
23
Using the FR6874
Table 2-1
Status Icons (Continued)
Icon
Function
WAN
Description
Call missed.
Dialing while no SIM card is installed.
Voice call in progress.
Calls are forwarded.
Call on hold.
Speakerphone is on.
Antenna/signal icon: wireless on/good signal.
Antenna/signal icon: wireless off.
Antenna/signal icon: no service or searching.
GPRS connecting. (FR687474 and FR687476)
GPRS in use. (FR687474 and FR687476)
EGPRS connecting. (FR687406 and FR687496)
EGPRS in use. (FR687406 and FR687496)
Roaming.
SIM Card not installed. (FR687474 and FR687476)
Speaker
All sounds are on.
All sounds are off.
Vibrate is on.
Battery
Main battery is charging.
Battery power completely depleted.
Main battery is low.
Main battery level.
Time and Next
Appointment
Displays current time in analog or digital format.
24
Using the FR6874
The command bar at the bottom of the screen can contain the task tray icons listed in Table 2-2.
Table 2-2
Task Tray Icons
Icon
Description
Wireless connection
status
Indicates WLAN signal strength.
Bluetooth Enabled
Bluetooth radio is on.
Bluetooth Disabled
Bluetooth radio is off.
Bluetooth Connection
Bluetooth radio is connected to another Bluetooth device.
ActiveSync
Active serial connection between the FR6874 and the host computer.
Programs
Table 2-3 lists the default programs on the Start menu.
Table 2-3
Icon
Programs in the Start Menu
Name
Office Mobile
Description
Use the complete suite of Microsoft® Office applications for your mobile
device.
Excel Mobile - Create new workbooks or view and edit Microsoft®
Excel® workbooks.
OneNote Mobile - Create new notes or view existing notes.
PowerPoint Mobile - View Microsoft® PowerPoint® slides and
presentations.
Word Mobile - Create, view, and edit Microsoft® Word documents.
Calendar
Keep track of appointments and create meeting requests.
Contacts
Keep track of friends and colleagues.
Internet Explorer Mobile
Browse Web and WAP sites as well as download new programs and
files from the Internet.
25
Using the FR6874
Table 2-3
Programs in the Start Menu
Icon
Name
Description
Messaging
Send and receive e-mail, MMS, and text messages.
Phone
Make and receive calls, switch between calls, and set up conference
calling.
Help
See Help topics for the current screen or program.
Table 2-4 lists programs that are listed in the Programs window.
Table 2-4
Programs in Program Window
Icon
Name
Description
ActiveSync
Synchronize information between the FR6874 and a host computer or
the
Exchange Server.
Games
Bubble Breaker, Solitaire
Sample AP
DataWedge, Notify, and Scanner
Calculator
Perform basic arithmetic and calculations, such as addition,
subtraction, multiplication, and division.
File Explorer
Organize and manage files on your device.
GPSXtra
Allow you to download GPS data to enhance GPS performance
Getting Started
Help about how to use some functions
Camera
Picture and video shooting
Internet Sharing
Connect a notebook computer to the Internet using the FR6874's
data connection.
Messenger
Use this mobile version of Windows Live Messenger.
26
Using the FR6874
Table 2-4
Programs in Program Window (Continued)
Icon
Name
Description
Notes
Create handwritten or typed notes, drawings, and voice recordings.
Pictures & Videos
View and manage pictures, animated GIFs, and video files.
Search
Search contacts, data, and other information on your FR6874.
SIM Toolkit
Manage the contacts that are stored on your SIM card. Copy SIM
contents to Contacts on the FR6874.
Task Manager
Show and stop all the tasks on run
Tasks
Keep track of your tasks.
Windows Live
Use this mobile version of Windows Live™ to find information on the
web.
Windows Media Player
Mobile
Play back audio and video files.
27
Using the FR6874
Settings
Table 2-5 lists control applications pre installed on the FR6874. Tap Start > Settings to open the Settings window.
Table 2-5
Settings in the Setting Window
Icon
Name
D escription
Personal Tab
Buttons
Assign a program to a button.
Input
Set options for each of the input methods.
Lock
Set a password for the FR6874.
Menus
Set what programs appear in the Start menu.
Owner Information
Enter personal information on the FR6874.
Phone
Make and receive calls, switch between calls, and set up conference
calling.
Sounds & Notifications
Enable sounds for events, notifications, and more, and set the type of
notification for different events.
Today
Customize the appearance and the information to be displayed on the
Today screen.
About
View basic information such as the Windows Mobile® version and type
of processor used on the FR6874.
802.11d Tools
Enable or disable 802.11d
Backlight
Set the display backlight time-out and adjust brightness.
Certificates
See information about certificates installed on the FR6874.
System Tab
28
Using the FR6874
Clock & Alarms
Set the device clock to the date and time of your locale or to a visiting
time zone when you’re traveling. Alarms can also be set at specified
days and times of a week.
Customer Feedback
Submit feedback on the Windows Mobile 6 software.
Device information
Displays the FR6874’s software and hardware information.
Encryption
Allow files on a storage card to be encrypted. Encrypted files are
readable only on your device.
Enroller
Allow you to get a Certificate from Certificate servers.
Error Reporting
Enable or disable the device's error reporting function. When this
function is enabled and a program error occurs, technical data about
the state of the program and your computer is logged in a text file and
delivered to Microsoft's technical support if you choose to send it.
External GPS
Set the appropriate GPS communication ports, if required. You may
need to do this when there are programs on your device that access
GPS data or you have connected a GPS receiver to the FR6874.
Managed Programs
View installation history.
Memory
Check the device memory allocation status and memory card
information and stop currently running programs.
Power
Check battery power and set the time-out for turning off the display to
conserve battery power.
Regional Settings
Set the regional configuration to use, including the format for displaying
numbers, currency, date, and time on the FR6874.
Remove Programs
Remove programs that you installed on the FR6874.
Screen
Change the screen orientation, re-calibrate the screen, and change the
screen text size.
Windows Update
Link to Microsoft's web site and update Windows Mobile® on your
device with the latest security patches or fixes. Do not use. Obtain
updates from Motorola.
29
Using the FR6874
Table 2-5
Settings in the Setting Window (Continued)
Icon
Name
D escription
Connections Tab
Beam
Set the FR6874 to receive incoming IrDA beams and Bluetooth beam.
Bluetooth
Search for other Bluetooth devices.
Connections
Set up one or more types of modem connections for your device, such
as phone dial-up, GPRS, Bluetooth, and more, so that your device can
connect to the Internet or a private local network.
Domain Enroll
Enroll in domain.
USB to PC
Enables or disables the enhanced network connectivity.
Wi-Fi
Setup wireless network connection and customize settings.
Wireless Manager
Enables or disables the FR6874’s wireless radios and customizes
Wi-Fi, Bluetooth and Phone settings.
30
Using the FR6874
Adjusting Volume
To adjust the system volume using the Speaker icon in the navigation bar:
1.
Tap the Speaker icon. The Volume dialog box appears.
Figure 2-2
Volume Dialog Box
2.
Tap and move the slide bar to adjust the volume.
3.
Select the On or Off radio button to turn the volume on or off.
You can also adjust the system volume using the Sounds & Notifications window, or use the Up/Down button on
the side of the FR6874.
Battery Status Indications
Battery icons appear on the navigation bar indicating the battery power level. When the main battery or backup
battery power falls below a predetermined level, the icon indicates the status and a battery dialog box appears
indicating the status of the main or backup battery.
Figure 2-3
Battery Status Dialog Box
The Battery icon always appears in the navigation bar when the Today screen is visible. The icon indicates the
battery power level. The message displays until the Dismiss button is pressed.
31
Using the FR6874
Figure 2-4
Battery Icon on the Title Bar
Also view the battery status using the Power window.
Power Setting
1.
Tap Start > Settings > Power icon > Main tab. A power remaining capacity bar appears.
Figure 2-5 Main Tab
2.
Tick the following options to save the power, and tap ok.
Figure 2-6
Advanced Tab
32
Using the FR6874
3. Select Slow charge or Fast charge, and tap ok.
Figure 2-7
USB Charge Tab
Main Battery Temperature Notifications
The temperature notification system implements three levels of notification when the temperature within the battery
exceeds specific temperature thresholds:
•
Level 1: Temperature Watch; this level is similar to main battery low warning. It indicates that the battery
temperature has reached the first threshold level. The user should move to an environment within proper
operating temperature.
•
Level 2: Temperature Warning; this level is similar to main battery very low warning. It indicates the
battery temperature has reached the second threshold level. The user should stop using the FR6874.
•
Level 3: Temperature Error; this level indicates the battery has reached an unusable temperature
threshold and immediately suspends the FR6874. This level does not have any graphical notification
associated with it.
Figure 2-8 Main Battery Temperature Watch Dialog Box
NOTE
Figure 2-9 Main Battery Temperature Warning Dialog Box
The Temperature Warning dialog box remains visible until you tap Hide.
33
Using the FR6874
LED Indicators
The FR6874 has three LED indicators. The Scan/Decode LED indicates status for bar code scanning. The
Charging/Battery Status LED indicates battery charging and status. The Radio Status LED indicates WAN radio
status. Table 2-6 describes the LED indications.
LED Indicators
Figure 2-10
1.
2.
3.
Scan/Decode LED
Charging LED
Radio Status LED
Table 2-6
LED Indications
LED status
Scan/Decode LED
Solid Green
Solid red
Off
Charging/Battery Status LED
Slow blinking amber
Solid green
Fast blinking amber
Off
Single blink amber (when power button is
pressed)
Blinking amber (when power button is
pressed)
Radio Status LED
Slow blink green
Slow blink red
Off
NOTE
Indication
Successful decode/capture
Laser enabled, scanning in process
Not enabled
Main battery in FR6874 is charging.
Main battery in FR6874 is fully charged.
Charging error
Not charging
Battery depleted
Battery over-temperature condition
The radio (BT,WIFI,GPS,RIL) can work
correctly when it is on
Some radio (BT,WIFI,GPS,RIL) can not
work correctly when it is on.
All radio off.
For information about scanning/decoding, see Data Capture on page 2-29. For information about WAN radio
status and settings, see Chapter 5, Using the Phone, or refer to the FR6874 Integrator Guide.
34
Using the FR6874
Resetting the FR6874
There are two reset functions, warm boot and cold boot. A warm boot restarts the FR6874 by closing all running
programs. A cold boot also restarts the FR6874, and also resets the clock. Data saved in flash memory or a
memory card is not lost.
If the FR6874 is not functioning properly, perform a warm boot first. If the FR6874 still does not respond, perform a
cold boot.
Performing a Warm Boot
Press the reset button to reboot the device.
Performing a Cold Boot
Put the battery into the device, lock the battery cover, and press the power button.
Waking the FR6874
The wake-up conditions define what actions wake up the mobile computer after it has gone into suspend mode.
The mobile computer can go into suspend mode by either pressing the Power button or automatically by Control
Panel time-out settings. These settings are configurable and the factory default settings are shown in Table 2-7 are
subject to change/update.
Table 2-7
Wake-up Default Settings
Condition for Wake-up
Power Button
Automatic Time-out
AC power is applied.
No
Yes
Mobile computer is inserted into a cradle.
No
Yes
Mobile computer is removed from a cradle.
No
Yes
Mobile computer is connected to a USB device.
No
Yes
Mobile computer is disconnected from a USB device.
No
Yes
A key is pressed.
No
Yes
The scan triggered is pressed.
No
Yes
The screen is touched.
No
No
Audio Jack
No
No
Audio Btn
No
No
Bluetooth communication
Yes
Yes
Incoming phone call
Yes
Yes
35
Using the FR6874
Locking the FR6874
Use the Device Lock feature to prevent use of the device. Note that when locked, the FR6874 does not respond
to screen or keypad input.
To lock the device, tap the Device unlocked icon. The icon changes to locked.
Figure 2-11
Device Locked/Unlocked Icons
To unlock the device and free it for use, tap Unlock.
Figure 2-12
Unlock Device Window
Tap Unlock on the Unlock window.
NOTE You can make emergency calls even when the FR6874 is locked. See Making an Emergency Call on page 5-7
for more information.
36
Using the FR6874
Keypads
The FR6874 offers one type modular keypad configuration: alpha-numeric.
Alpha-numeric Keypad Configurations
The three types of alpha-numeric keypads produce the 26-character alphabet (A-Z, both lowercase and
uppercase), numbers (0-9), and assorted characters. The keypad is color-coded to indicate which modifier key
to press to produce a particular character or action. The keypad default is alphabetic, producing lowercase
letters. See Table 2-8 for key and button descriptions.
Figure 2-13
Table 2-8
Key
Blue Key
QWERTY Keypad Configuration
Alpha-numeric Keypad Descriptions
Action
Launches applications (shown on the keypad in blue).
Press the Blue key once to activate this mode temporarily, followed by
another key. This displays the following icon at the bottom of the
screen, until a second key is pressed:
Press the Blue key twice to lock this mode. This displays the following
icon at the bottom of the screen:
Press the Blue key a third time to unlock.
Press and hold the Blue key while selecting a sequence of keys to
activate this mode temporarily.This displays the following icon at the
bottom of the screen as long as the key is pressed:
Orange Key
Accesses the secondary layer of characters and actions (shown
on the keypad in orange).
Press the Orange key once to activate this mode temporarily, followed
by another key. This displays the following icon at the bottom of the
screen, until a second key is pressed:
Press the Orange key twice to lock this mode. This displays the following
icon at the bottom of the screen:
Press the Orange key a third time to unlock.
Press and hold the Orange key while selecting a sequence of keys to
activate this mode temporarily.This displays the following icon at the
bottom of the screen as long as the key is pressed:
Talk/End
Talk (Green Phone): press to display the phone keypad window or to dial a
37
Using the FR6874
phone number (from the phone keypad window).
End (Red Phone): press when the phone keypad window displays to stop
dialing or end a call.
Key
Scroll Up and Left
Action
Moves up one item.
Moves left one item when pressed with the Orange key.
Scroll Down and
Right
Moves down one item.
Moves right one item when pressed with the Orange key.
Soft Keys
Accesses the command or menu above it on the screen.
Shift
Changes the state of the alpha characters from lowercase to
uppercase.
• Press the Shift key to activate this mode temporarily, followed by
another key.
This displays the following icon at the bottom of the screen, until a
second key is pressed:
•
•
Press and hold the Shift key while selecting a sequence of keys to
activate this mode temporarily. This displays the following icon at
the bottom of the screen as long as the key is pressed:
Press the Shift key twice to lock this mode. This displays the
following icon at the bottom of the screen:
Backspace
Press the Shift key a third time to unlock.
Produces a backspace.
Enter
Executes a selected item or function.
Star
Produces an asterisk.
OK
Use this key in conjunction with the Blue key as an OK or close
button. This function is user programmable.
Start Menu
Use this key in conjunction with the Blue key to instantly display the
Start menu from any application without tapping the screen. This
function is user programmable.
Menu
Use this key in conjunction with the Blue key to instantly display the
context menu from any application without tapping the screen. This
function is user programmable.
Use this key in conjunction with the Blue key to display the
Phonepad application without tapping the screen. This function is
user programmable.
Phonepad
38
Using the FR6874
Table 2-9
QWERTY Keypad Input Modes
Key
Normal
Orange + Key
Shift + Key
Blue + Key
“
Backspace
Backspace
Shift
Shift
ENTER
Enter
Mail
Mail
Mail
Mail
Mail
39
Using the FR6874
TAB
Tab
Tab
Tab
Tab
SPACE
Space
Space
Space
Space
Note: An application can change the key functions. The keypad may not function exactly as described.
40
Using the FR6874
Function Buttons
The FR6874’s buttons perform certain functions.
Function Buttons
Scan button
Up button
Down button
Power button
Figure 2-16
1.
2.
3.
4.
•
Power: Press the red Power button to turn the FR6874 screen on and off. The FR6874 is in suspend mode
when the screen is off. For more information, see Powering On the FR6874 on page 1-8. Also use
the Power button to reset the FR6874 by performing a warm or cold boot. See Resetting the
FR6874 on page 2-14.
•
Scan: Press to scan bar codes. See Data Capture on page 2-29.
•
Up/Down: Press to increase or decrease the FR6874’s volume.
41
Using the FR6874
Stylus
Use the FR6874 stylus to select items and enter information. The stylus functions as a mouse.
•
Tap: Touch the screen once with the stylus to press option buttons and open menu items.
•
Tap and Hold: Tap and hold the stylus on an item to see a list of actions available for that item. On the
pop-up menu that appears, tap the action to perform.
•
Drag: Hold the stylus on the screen and drag across the screen to select text and picture. Drag in a list to
select multiple items.
NOTE Motorola recommends using the spring-loaded tip of the stylus to write on the screen, and the back end of the
stylus to tap the screen. Use your finger to press the Power button and keypad buttons.
CAUTION
To prevent damage to the screen, do not use any device other than the Motorola-provided stylus.
Entering Data
When entering data on the keypad, use either the single-hand method or the two-hand method as shown in Figure
2-14.
Single-hand Method
Figure 2-14
Two-hand Method
Entering Data on the Keypad
42
Using the FR6874
Data Capture
The FR6874 offers one type of data capture option: linear scanning
NOTE
To perform data capture a scanning enabled application must be installed on the FR6874. A sample
scanning application can be downloaded from the Motorola Support site at http://support.symbol.com.
Linear Scanning
FR6874 with an integrated linear scanner have the following features:
•
Reading of a variety of bar code symbologies, including the most popular linear, postal, and 1-D code
types.
•
Intuitive aiming for easy point-and-shoot operation.
Scanning Considerations
Typically, scanning is a simple matter of aim, scan, and decode and a few quick trial efforts master it. However,
consider the following to optimize scanning performance:
•
Range
Any scanning device decodes well over a particular working range — minimum and maximum distances from
the bar code. This range varies according to bar code density and scanning device optics.
Scanning within range brings quick and constant decodes; scanning too close or too far away prevents
decodes. Move the scanner closer and further away to find the right working range for the bar codes being
scanned.
•
Angle
Scanning angle is important for promoting quick decodes. When laser beams reflect directly back into the
scanner from the bar code, this special reflection can “blind” the scanner.
To avoid this, scan the bar code so that the beam does not bounce directly back. But don’t scan at too sharp
an angle; the scanner needs to collect scattered reflections from the scan to make a successful decode.
Practice quickly shows what tolerances to work within.
•
Hold the FR6874 farther away for larger symbols.
•
Move the FR6874 closer for symbols with bars that are close together.
NOTE Scanning procedures depend on the application and FR6874 configuration. An application may use different
scanning procedures from the one listed above.
1.
Ensure that a scan enabled application is loaded on the FR6874.
2.
Aim the scan window at the bar code.
43
Using the FR6874
Figure 2-15
3.
Linear Scanning
Press the scan button. Ensure the red scan beam covers the entire bar code. The Scan/Decode
LED lights red to indicate that scanning is in process, then lights green and a beep sounds, by
default, to indicate the bar code was decoded successfully.
Figure 2-16
Linear Scanner Aiming Pattern
Taking Photos
To take a photo:
1.
Tap Start > Programs > Pictures & Videos icon.
2.
Tap Camera on the command bar.
3.
Check the picture on the view finder, adjust if necessary.
4.
Press the Enter key to take the picture. Hold the FR6874 still until the camera flash occurs or
the shutter sound is heard.
Recording Video
To record a video clip:
1.
Tap Start > Programs > Pictures & Videos icon.
2.
Tap Camera on the command bar.
3.
Tap Menu > Video to set shooting mode to video.
The available recording time displays on the screen.
44
Using the FR6874
NOTE
4.
By default, the time limit for recording videos is set to 30 seconds.
Press the Enter key to begin recording.
Recording stops when you press the Enter button again.
Viewing Photos and Videos
NOTE
For detailed information on the Photos and Videos, refer to the Microsoft Applications User
Guide for Mobile 6, p/n 72E-108299-xx.
To view photos and video clips:
1.
Tap Start > Programs > Pictures & Videos icon.
2.
Tap the picture or video clip to view.
45
Using the FR6874
Using IrDA
In a Microsoft Windows Mobile program (except Messaging), and Picture & Videos, you can
exchange files using either infrared or Bluetooth.
NOTE You can also beam files (not folders) from the File Explorer window. Tap and hold the item
you want to send, then tap Beam File from the pop-up menu.
First activate the beam function before exchanging files with another IrDA device.
To activate the Beam function:
1.
Tap Start > Settings > Connections tab > Beam icon.
2.
Tap Receive all incoming beams check box.
Figure 2-17
3.
Beam Window
Tap ok.
Infrared Connection
Using infrared, you can enable short-range file exchange between your FR6874 and another IrDA
device.
Exchanging Files using IR Connection
Ensure that the IrDA function on both the FR6874 and the other device are enabled. To send files via
IrDA connection:
1.
Switch to the program where you created the item you want to send and locate the item in the list.
NOTE
Do not cover or block the IrDA window.
46
Using the FR6874
2.
Align the IrDA port of the FR6874 with that of the IrDA device so that they are unobstructed and
within a close range.
Figure 2-18
Align FR6874 with IrDA Device
3.
Tap and hold the item, then tap Beam [type of item] on the pop-up menu.
4.
Tap the device that you want to send the file to.
Figure 2-19
Beam Contact
Figure 2-20
Receive File
To receive files via IrDA connection:
1.
Align the IrDA port of the FR6874 with that of the other IrDA device so that they are unobstructed
and within a close range.
2.
On the other device, send the file to the FR6874.
3.
When the Receiving Data dialog displays, tap Yes.
47
Using the FR6874
Using Wi-Fi
With Wi-Fi, you can access the internet.
1.
Tap Start>Settings>Connection tab>Wireless Manager icon>Menu.
Or tap the operator name on the Today screen.
Figure 2-21
2.
Tap Wi-Fi settings to enter the configuration screen.
Figure 2-22
3.
Wireless Manager menu
Wireless networks configuration
Tap the item in the “Network to access” drop box, and select the desired item.
48
Using the FR6874
Figure 2-23
4.
Tap the Network Adapters tab in the Figure 2-26.
Figure 2-24
5.
Networks to access
Network Adapter
In the Figure 2-28, tap Edit or tap the “network card connections to”, or tap an adapter to modify the
settings.
Figure 2-25
6.
Network Adapter settings modification
Tap “Use specific IP address” in the Figure 2-29
49
Using the FR6874
Figure 2-26
7.
IP address setting
Tap the Name Servers tab in the Figure 2-30.
Figure 2-27
Name Servers setting
50
Using the FR6874
Adding New Network
Figure 2-28
1.
Wireless networks configuration
Tap “Add New…” in the Figure 2-31.
Figure 2-29
New wireless networks configuration
Note: Only one of the two check box works.
2. Enter the name in the Figure 2-32.
51
Using the FR6874
Figure 2-30
New wireless networks configuration
3. Tap Next in the in the Figure 2-33.
Figure 2-31 Configure Network Authentication
4. Tap Next in the Figure 2-34.
Figure 2-32
Configure Network Authentication
5. Tap Next in the Figure 2-35.
Figure 2-33 Configure Network Authentication
52
Using the FR6874
6. In the Figure 2-36, tick the “Use IEEE 802.1x network access control” check box, then tap Finish to
finish the network adding.
Figure 2-34 Configure Network Authentication
53
Using GPS
Using
Chapter 3 Using GPS
Introduction
The FR6874 includes Global Positioning System (GPS) technology using the Qualcomm chip. GPS technology is
based on a worldwide system of GPS satellites orbiting the earth that continuously transmit digital radio signals.
These radio signals contain data on the satellites’ locations and their exact clock time and are used to determine
your location on the earth.
WARNING!
When using the FR6874 in a vehicle, it is the user’s responsibility to place, secure and use in a
manner that will not cause accidents, personal injury or property damage or obstruct their view. It
is the responsibility of the driver to operate the vehicle in a safe manner, maintain observation of
all driving conditions at all times, and not become distracted by the device to the exclusion of safe
driving practices. It is unsafe to operate the controls of the device while driving.
Software Installation
Third-party GPS navigation software is required. Evaluation software is available from various suppliers.
If interested in purchasing GPS navigation software check with the GPS software vendor (before purchasing,
downloading, or installing any software) to determine that the application is compatible with the FR6874. Refer to
the application’s user guide for application installation and setup information.
FR6874 GPS Setup
The GPS-enabled FR6874 uses Microsoft Windows Mobile 6, so the operating system automatically
manages access to the GPS receiver to allow multiple programs to simultaneously access GPS data.
Ensure that the following settings are set on the FR6874:
1.
Tap Start > Settings > System > External GPS icon.
2.
In the Programs tab, select GPD1 from the GPS program port drop-down list.
3.
In the Hardware tab, select COM6 in the GPS hardware port drop-down list.
54
Using GPS
Using
4.
Tap ok to close the Setting window.
NOTE
If an application error message appears indicating that the COM port cannot be opened,
ensure that a free COM port is selected in the GPS hardware port drop-down list.
Operation
Acquiring satellite signals may take a few minutes. It is best to be outside and have a clear,
unobstructed view of the sky. Without a clear view, acquisition takes much longer and could
result in the FR6874 being unable to compute the initial position quickly. When operating the
device indoors access to the GPS signals may be limited or unavailable.
When using a GPS navigation application, ensure that the FR6874 does not go into suspend
mode. If the FR6874
NOTE
suspends then the power to the GPS radio is removed. Upon resume the GPS receiver must
reacquire a valid GPS
signal, resulting in a delay of positional information.
GPS Maps on microSD Cards
GPS navigation software vendors may sell maps on microSD cards. If using a microSD card
with the GPS navigation software:
1.
Remove the Memory Card Cover on the side of the FR6874.
2.
Insert the microSD card into the slot.
3.
Replace the Memory Card Cover.
Downloading GPS Data
Use this function to download GPS data to enhance GPS performance. This may require
additional charge for data connection.
1.
Tap Start > Program > GPSXtra icon.
2.
Entering GPSXtra to download GPS data.
55
Using GPS
Using
Answering a Phone Call While Using GPS
If you receive a phone call while using your GPS navigation software:
1.
Answer the phone call by pressing the Answer button.
2. Once you end the phone call, press the End Call button to resume the audio on the GPS
software.
NOTE
Anytime you are using GPS on the FR6874 and you receive a phone call, the audio on the
GPS navigation software is muted until you finish the call.
Losing the GPS Signal While in a Vehicle
GPS performance on the FR6874 may be affected if the vehicle has thermal glass windows
and windshields, which can block the FR6874 from receiving a GPS signal from satellites. To
improve GPS signal strength, place the FR6874 where there is a clear view of the sky. A direct
line of sight is required between the FR6874 and the GPS satellites to access information from
the satellites.
The Global Positioning System (GPS) is a system that allows the user to track their position
anywhere on the earth.
Assisted GPS
GPS can be used in stand-alone or Assisted GPS (A-GPS) modes. A Stand-alone GPS
receiver downloads data from GPS satellites. It can take several minutes to get a fix. By
using GPS Location servers, A-GPS dramatically improves the performance of the Time To
First Fix (TTFF) of GPS receivers by providing them with data that they would ordinarily
have to download from the GPS satellites. With the A-GPS data, GPS receivers can
operate faster and more reliably.
56
Using GPS
Using
A-GPS follows the Secure User Plane Location (SUPL) protocol which allows the FR6874
to communicate with a location server. Refer to the EMDK Help file for information on
setting up SUPL on the FR6874.
57
Chapter 4 Using Bluetooth
Introduction
Bluetooth-equipped devices can communicate without wires, using frequency-hopping spread spectrum (FHSS)
radio frequency (RF) to transmit and receive data in the 2.4 GHz Industry Scientific and Medical (ISM) band
(802.15.1). Bluetooth wireless technology is specifically designed for short-range (30 feet/10 meters)
communication and low power consumption.
FR6874s with Bluetooth capabilities can exchange information (e.g., files, appointments, and tasks) with other
Bluetooth enabled devices such as phones, and other mobile computers. To use the FR6874 as a modem, create a
dial-up modem connection between a computer and FR6874.
Adaptive Frequency Hopping
Adaptive Frequency Hopping (AFH) is a method of avoiding fixed frequency interferers, and can be used with
Bluetooth voice. All devices in the piconet (Bluetooth network) must be AFH-capable in order for AFH to work.
There is no AFH when connecting and discovering devices. Avoid making Bluetooth connections and discoveries
during critical 802.11b communications. AFH for Bluetooth consists of four main sections:
•
Channel Classification - A method of detecting an interference on a channel-by-channel basis, or
pre-defined channel mask.
•
Link Management - Coordinates and distributes the AFH information to the rest of the Bluetooth network.
•
Hop Sequence Modification - Avoids interference by selectively reducing the number of hopping channels.
•
Channel Maintenance - A method for periodically re-evaluating the channels.
When AFH is enabled, the Bluetooth radio “hops around” (instead of through) the 802.11b high-rate channels. AFH
coexistence allows Motorola mobile computers to operate in any infrastructure.
58
Using Bluetooth
The Bluetooth radio in this FR6874 operates as a Class 2 device power class. The maximum output power is 2.5mW
and the expected range is 32.8 feet (10 meters). A definition of ranges based on power class is difficult to obtain
due to power and device differences, and whether one measures open space or closed office space.
NOTE
It is not recommended to perform Bluetooth wireless technology inquiry when high rate 802.11b operation is
required.
Security
The current Bluetooth specification defines security at the link level. Application-level security is not specified. This
allows application developers to define security mechanisms tailored to their specific need. Link-level security
occurs between devices, not users, while application-level security can be implemented on a per-user basis. The
Bluetooth specification defines security algorithms and procedures needed to authenticate devices, and if needed,
encrypt the data flowing on the link between the devices. Device authentication is a mandatory feature of Bluetooth
while link encryption is optional.
Pairing of Bluetooth devices is accomplished by creating an initialization key that is used to authenticate the
devices and create a link key for them. Entering a common PIN number in the devices being paired generates the
initialization key. The PIN number is never sent over the air. By default, the Bluetooth stack responds with no key
when a key is requested (it is up to user to respond to the key request event). Authentication of Bluetooth devices
is based-upon a challenge-response transaction. Bluetooth allows for a PIN number or passkey that is used to
create other 128-bit keys used for security and encryption. The encryption key is derived from the link key used to
authenticate the pairing devices. Also worthy of note is the limited range and fast frequency hopping of the
Bluetooth radios that makes long-distance eavesdropping difficult.
Recommendations are:
•
Perform pairing in a secure environment
•
Keep PIN codes private and don't store the PIN codes in the mobile computer
•
Implement application-level security.
59
Using Bluetooth
Turning the Bluetooth Radio Mode On and Off
Turn off the Bluetooth radio to save power or if entering an area with radio restrictions (e.g., an airplane). When the
radio is off, other Bluetooth devices cannot see or connect to the FR6874. Turn on the Bluetooth radio to exchange
information with other Bluetooth devices (within range). Communicate only with Bluetooth radios in close proximity.
NOTE
To achieve the best battery life turn off radios not in use.
Disabling Bluetooth
To disable Bluetooth, tap Bluetooth icon to enter Wireless Manager. Tap Bluetooth icon to change on to off. The
Bluetooth icon changes to indicate that Bluetooth is disabled.
Figure 4-1
Disable Bluetooth
Enabling Bluetooth
To enable Bluetooth, tap Bluetooth icon to enter Wireless Manager. Tap Bluetooth icon to change off to on. The
Bluetooth icon changes to indicate that Bluetooth is enabled.
Figure 4-2
Enable Bluetooth
61
Using Bluetooth
Bond New Device(s)
The FR6874 can exchange information with bonded devices.
To find Bluetooth devices in the area:
1.
Ensure that Bluetooth is enabled on both devices.
2.
Ensure that the Bluetooth device to discover is in discoverable and connectable modes.
3.
Ensure that the two devices are within 30 feet (10 meters) of one another.
4.
Tap the Bluetooth icon to enter Wireless Manager. Then tap Menu.
Figure 4-3
5.
Enter Bluetooth Window
Tap Menu to enter Settings window. Then tap Add new device to search for Bluetooth Devices.
Figure 4-4
Add new device Window
6. After the device appears, tap it and enter a passcode to establish a secure connection with it. Meanwhile
enter the passcode on the target device.
62
Using Bluetooth
Figure 4-5 Discover Devices Dialog Box
File Transfer Services
To transfer files between the FR6874 and another Bluetooth enabled device, please ensure the FR6874 is
discoverable and connectable.
NOTE
Some devices might not require a PIN. This depends upon the device’s authentication.
1. Choose one file as below, tap Menu > Beam picture Menu.
Figure 4-6
Select file
2. Then choose the destination device, and wait till Done is showed.
63
Using Bluetooth
Figure 4-7 Transfer file Window
Bluetooth Settings
Use the Bluetooth Settings window to configure the operation of the application. Tap Menu >
Settings. The Bluetooth Settings window appears.
Device Info Tab
Use the Device Info tab to add and bond new devices. Please refer to Bond new device(s).
Mode Tab
Use the Mode tab to configure the FR6874’s Bluetooth connection modes.
Figure 4-8
BTExplorer Settings - Device Info Tab
1. Before bonding a new device, make sure to turn on Bluetooth.
2. If you want other devices to find your FR6874, please tick “Make this device visible to other devices”.
COM Ports Tab
Use the COM Ports tab set specific outgoing ports for bonded devices.
64
Using Bluetooth
1.
Tap New Outgoing Port.
Figure 4-9
2.
Select the device you want to add. Then tap Next.
Figure 4-10
3.
Add COM Ports
Select device
Select a port from drop-down list. Then tap Finish.
Figure 4-11
Select a Port for device
65
Chapter 5 Using the Phone
Introduction
Use the FR6874 to make phone calls, set up speed dials, keep track of calls, and send text messages. Your
wireless service provider may also provide other services such as voice mail, call forwarding, and caller ID.
Also use the integrated phone to connect to an ISP or work network in order to browse the Web and read e-mail.
Connect to the Internet or work network over High-Speed Downlink Packet Access (HSDPA) (FR687476) using
Cellular Line, or using the modem specified by the mobile operator. For more information, or to customize the
FR6874 phone by changing phone settings, see the FR6874 Integrator Guide.
Accessing the Phone Keypad
NOTE
Keypads vary depending on services and the state of the phone. For example, place calls on hold and use
Swap to switch active calls on hold. (See Conference Calling on an FR687476 on page 5-20.)
Access the keypad regardless of the program in use. Applications on the FR6874 can be in use during a call.
Antenna Signal
FR687476
Figure 5-1
Phone Keypads
66
Using the Phone
To access the phone keypad tap Start > Phone or press the green phone key on the FR6874’s keypad.
To receive calls when the FR6874 is suspended, leave the phone radio turned on and ensure the FR6874 is set
to wake with any key.
Turning the Phone On and Off
Windows Mobile 6 devices include Wireless Manager, which provides a simple method of enabling and disabling
the phone.
To open Wireless Manager, tap the Connectivity icon.
Figure 5-2
Opening Wireless Manager
Select Wireless Manager. The Wireless Manager window appears.
To toggle on or off the phone, tap blue Phone bar.
To configure settings for a connection, tap Menu > Phone Settings.
NOTE
To receive calls when your device is suspended, leave the phone turned on.
67
Using the Phone
Audio Modes
The FR6874 offers three audio modes for use during phone calls:
•
Handset Mode: Switches audio to the speaker at the top front of the FR6874, so you can use the FR6874
as a handset. This is the default mode.
•
Speaker Mode: Use the FR6874 as if on speaker phone. Tap the Speaker On button to activate this mode.
Tap the Speaker Off button to switch back to handset mode.
•
Headset Mode: Connect a wired or Bluetooth headset to automatically switch audio to the headset.
The FR6874 defaults to handset mode. When a wired headset is plugged into the FR6874 audio connector
or a
Bluetooth headset is configured for use with the FR6874, the earpiece and speakerphone are muted and audio is
heard through the headset.
NOTE
While using a Bluetooth headset during a call, the mobile computer will not go into suspend mode.
Handset Mode
Figure 5-3
Speaker Mode
Headset Mode
Audio Modes
Using a Wired Headset
You can use a stereo headset for audio communication when using an audio-enabled application. To use a
headset, plug the headset jack into the audio connector on the side of the FR6874. Set the FR6874’s
volume appropriately before putting the headset on. Plugging a headset into the jack mutes the speaker.
For the best audio performance, Motorola recommends a 2.5mm jack headset, see Accessories on page 1-3.
68
Using the Phone
Figure 5-4
Using a Headset
Using a Bluetooth Headset
You can use a Bluetooth headset for audio communication when using an audio-enabled application. See Chapter
4, Using Bluetooth for information on connecting a Bluetooth headset to the FR6874. Set the FR6874’s volume
appropriately before putting the headset on. When a Bluetooth headset is connected the speakerphone is muted.
It is recommended for phone conversations to use the Bluetooth Hands-free profile instead of the Headset profile.
See Chapter 4, Using Bluetooth for more information.
NOTE
When using a Bluetooth headset during a call, the FR6874 power button is disabled and the FR6874 will not
go
into suspend mode. Once the call is completed, the power button functionality is enabled.
The following dialog box displays when a Bluetooth headset connection is established.
Figure 5-5
WWAN Bluetooth Audio Notification Dialog Box
Adjusting Audio Volume
Use the Volume Control Slider or the keypad keys to adjust the volume of the ringer when not in a call and the
audio volume when in a call.
69
Using the Phone
Phone Volume Slider
Figure 5-6
Phone Volume Slider
To adjust the volume tap the Speaker icon in the Title bar. Move the slider up or down to adjust the volume.
NOTE
Adjust the conversation phone volume during a call. Adjusting the volume while not in a call affects the ring
and notification sound levels.
Making a Call
NOTE
You can make emergency calls even when the FR6874 is locked or when a SIM card is not installed. See
Making an Emergency Call on page 5-7 for more information.
With the FR6874, you can make a call from the phone, contacts, speed dial and call history.
Using the Phone
To make a call using the phone keypad:
1.
Tap Start > Phone or press the green phone key on the FR6874’s keypad.
2.
From the Phone keypad, tap the number to call.
3.
Tap Talk.
4.
Tap End to stop dialing or end the call.
NOTE
Alternatively, use the green and red phone keys on the FR6874 keypad to dial (green) and end (red) calls.
If you tap a wrong number, tap Delete key to erase each subsequent digit of a number. To erase the entire
number, tap and hold the Delete key.
Using Contacts
Use Contacts to make a call without looking up or entering the phone number.
To make a call from Contacts:
1.
Tap Start > Contacts.
2.
From the contact list, tap and hold the contact name.
70
Using the Phone
Figure 5-7
3.
Contacts Menu
Tap Call Work, Call Home or Call Mobile.
NOTE
To make a call from an open contact, tap the number to call. See On-Device Help for more information about
Contacts.
Using Call History
To make a call using Call History:
1.
Tap Start > Phone or press the green phone key on the FR6874’s keypad.
2.
From the Phone keypad, tap Call History.
Phone icon
Figure 5-8
Call History
3.
Tap the phone icon next to the number to begin dialing and return to the phone keypad.
4.
Tap End or press the red phone key on the FR6874 keypad to stop dialing or end the call.
Making a Speed Dial Call
Use Speed Dial to call someone saved in the speed dial directory.
To make a speed dial call:
1.
Tap Start > Phone or press the green phone key on the FR6874’s keypad.
71
Using the Phone
2.
From the Phone keypad, tap and hold the speed dial location number assigned to a contact. (To dial a one-digit
speed dial location number, tap and hold the speed dial number. To dial a two-digit speed dial location number,
tap the first digit and then tap and hold the second digit.) or from the Phone keypad, tap Speed Dial and tap
the speed dial location number of the desired contact in the list.
Speed Dial
Location Number
Figure 5-9
3.
Speed Dial Contact List
To stop dialing or end the call, tap End or press the red phone key on the FR6874 keypad.
Making an Emergency Call
Your service provider programs one or more emergency phone numbers, such as 911 or 999, that you can call
under any circumstances, even when your phone is locked or the SIM card is not inserted (on FR687476). Your
service provider can program additional emergency numbers into your SIM card. However, your SIM card must be
inserted in your phone in order to use the numbers stored on it. See your service provider for additional
information.
When the alpha-numeric keypad phone is locked, press the Orange key twice to set the keypad to numeric mode
and then enter the emergency number.
NOTE Emergency numbers vary by country. Your phone’s pre-programmed emergency number(s) may not work in
all locations, and sometimes an emergency call cannot be placed due to network, environmental, or
interference issues.
Answering a Call
A dialog box appears on the FR6874 when it receives an incoming call. If the phone is set to ring, a ring tone
sounds. Answer or ignore the incoming call.
To answer an incoming call tap Answer on the Phone - Incoming dialog or press the green phone key on the
FR6874 keypad.
72
Using the Phone
Figure 5-10
Incoming Call
To ignore the incoming call tap Ignore. This may send the caller to voice mail, depending on the service provider.
Otherwise, this presents busy signal to the calling party.
To end the call tap End or press the red phone key on the FR6874 keypad.
Incoming Call Features
•
If you receive a call while in a call, tap Wait to place the call in call waiting.
•
You can use other programs on the FR6874 during a call. To switch back to Phone, tap Talk or tap Start >
Phone. Tap End to end the call.
•
If a caller isn't in your contact list, create a contact during the call or from Call History by tapping Menu >
Save to Contacts.
•
To terminate a call when a second call comes in and answer the waiting call, tap End on the Phone keypad
to disconnect the active call, then tap Answer or press the Send key to answer the waiting call.
•
To hold the current call and answer a waiting call, tap Answer or press the Send key to place the current
call on hold and answer the incoming call.
•
To put a call on hold to call another number or answer an incoming call, tap Hold on an FR687476. To
move from one call to another, tap Swap on an FR687476.
Smart Dialing
Smart Dialing makes it easy to dial a phone number. When you start entering numbers or characters, Smart Dialing
automatically searches and sorts the contact entries on the SIM card, in Contacts, and the phone numbers in Call
History (including incoming, outgoing, and missed calls). You can then select the desired number or contact from
the filtered list to dial.
Open the Phone screen, then tap the keys on the Phone keypad that correspond to the phone number or contact to
call. The contact panel lists contacts that match the sequence that you entered.
Smart Dialing starts looking for numbers or contacts that match the sequence entered.
To find a phone number:
•
Enter the first one or two digits to find a phone number in Call History.
•
Enter the first three digits or more to find a phone number from the saved Contacts and SIM card.
73
Using the Phone
To find a contact name:
• Enter the first letter of a contact’s first name or last name. Smart Dialing searches for the letter starting
from the first character of a contact name as well as from the character that appears after a space, dash,
or underscore in a contact name. For example, if you tap number “2” which is associated with [a, b, c] on
the Phone keypad, contact names such as the following will be considered matches: “Smith, Bernard”,
“Adams, John”, “Carlson, Eileen”, “Dillon, Albert”, “Childs, Larry”, “Cooper, Robert” and “Parks, Celine”.
• If the matching list is long narrow down the search further by entering another letter. Using the same
example above, tap “3” which is associated with (d, e, f), the matching list is narrowed down to the
following names: “Smith, Bernard”, “Adams, John”, and “Parks, Celine”.
Figure 5-11
Finding a Contact
To make a call or send a text message using Smart Dialing:
1.
Begin entering the first few numbers or characters.
2.
In the Smart Dialing panel, use the up and down arrows on the keypad to navigate to the desired contact or
phone number.
3.
When the correct contact is selected, press TALK to make a voice call.
4.
To send a text message to the selected contact, tap Menu > Send Text Message.
5.
To call a different phone number associated with the selected contact, tap the contact name and select the
phone number to call.
Muting a Call
During a call, you can mute the microphone so you can hear the person on the line but he or she cannot hear
conversation from the microphone. This is useful when there is conversation or background noise on your end.
To mute or unmute a call:
1.
Tap Start > Phone or press the green phone key on the FR6874’s keypad.
2.
Make a call.
3.
Tap Mute on the display to mute the audio. The Mute icon appears.
74
Using the Phone
Mute Icon
Figure 5-12
Mute Button and Icon
Taking Notes
To create a note during a call, tap Note on the display, then enter the note. For more information about creating
notes see the Windows On-Device Help.
To access a note created during a call:
1.
Tap Start > Phone or press the green phone key on the FR6874’s keypad.
2.
From the Phone keypad, tap Call History.
3.
Tap and hold the number or the Note icon for the phone call entry containing the note.
Note icon
Figure 5-13
4.
Call History - Notes Menu
Tap View Note.
75
Using the Phone
Figure 5-14
5.
Call History - Notes
Tap ok to exit.
NOTE
Also access notes directly from the Notes application by tapping Start > Notes.
Using Speed Dial
Create speed dial numbers to dial frequently called numbers with a single tap. Before creating a speed dial entry,
ensure the phone number exists in Contacts.
Adding a Speed Dial Entry
To add a speed dial entry from the phone keypad:
1.
Ensure the contact and phone number are in the Contacts list.
2.
Tap Start > Phone or press the green phone key on the FR6874’s keypad.
3.
Tap Menu > Speed Dial > Menu > New.
Figure 5-15
4.
Contacts
Tap the desired contact name and number in the list.
76
Using the Phone
Figure 5-16
Speed Dial Contact Location
5.
In the Location field, tap the up/down arrows to select an available location to assign as the new speed dial
entry. The first speed dial location is reserved for voice mail.
6.
Tap ok to add the contact to the speed dial list.
Figure 5-17
7.
Speed Dial Contact List
Tap ok to exit the Speed Dial Contact List.
To add a speed dial entry from the Contacts window:
1.
Tap Start > Contacts.
77
Using the Phone
Figure 5-18
Contacts
2.
Tap a contact name.
3.
Tap Menu > Add to Speed Dial.
Figure 5-19
Speed Dial Contact Location
4.
Tap the up/down arrows to select an available location to assign as the new speed dial entry. The first speed
dial location is reserved for voice mail.
5.
Tap ok.
Editing a Speed Dial Entry
1.
Tap Start > Phone or press the green phone key on the FR6874’s keypad.
2.
Tap Menu > Speed Dial.
78
Using the Phone
Figure 5-20
Speed Dial Contact List
3.
Tap and hold the contact name.
4.
Tap Edit... .
5.
Change the name, phone number, or location information.
6.
Tap ok.
Editing names and phone numbers in Speed Dial does not alter contact information in Contacts (Start
> Contacts).
NOTE
Deleting a Speed Dial Entry
1.
Tap Start > Phone or press the green phone key on the FR6874’s keypad.
2.
Tap Menu > Speed Dial.
3.
Tap and hold the contact name.
Figure 5-21
Speed Dial Delete Menu
4.
Tap Delete.
5.
Tap Yes to confirm permanently deleting the speed dial entry.
NOTE
Deleting names and phone numbers in Speed Dial does not delete the contact information in Contacts
(Start> Contacts).
79
Using the Phone
Using Call History
Use Call History to call someone who was recently called, or recently called in. Call History provides the time and
duration of all incoming, outgoing, and missed calls. It also provides a summary of total calls and easy access to
notes taken during a call. Table 4-1 lists the call history icons that appear in the Call History window.
Call History Icons
Table 5-1
Icon
Descriptio
This icon appears next to the contact information for all outgoing calls.
This icon appears next to the contact information for all incoming calls.
This icon appears next to the contact information for all missed calls.
Managing Call History
Change views, reset the call timer, and delete calls to manage the calls stored in Call History.
Changing the Call History View
1.
Tap Start > Phone or press the green phone key on the FR6874’s keypad to display the Phone keypad.
2.
From the Phone keypad, tap Call History.
3.
Tap Menu > Filter to show the menu.
Figure 5-22
Call History - All Calls/Show Menu
4.
Select a view type from the menu to display only missed calls, outgoing calls, incoming calls, or calls listed
alphabetically by caller name.
5.
Tap ok to exit the Call History window.
Resetting the Recent Calls Counter
1.
Tap Start > Phone or press the green phone key on the FR6874’s keypad to display the Phone keypad.
2.
From the Phone keypad, tap Call History.
80
Using the Phone
3.
Tap Menu.
Figure 5-23
4.
Call History - Tools Menu
Select Call Timers... .
Figure 5-24
Call History - Call Timers
5.
Tap Reset. (The All Calls: counter cannot be reset.)
6.
Tap ok to exit the Call Timers window.
Deleting Call History Items by Call Date
1.
Tap Start > Phone or press the green phone key on the FR6874’s keypad to display the Phone keypad.
2.
From the Phone keypad, tap Call History.
3.
Tap Menu > Call Timers... .
81
Using the Phone
Figure 5-25
Call History - Call Timers
4.
In the Delete call history items older than: drop-down list select a time period on which to base deletion of
stored items.
5.
Tap ok to exit the Call Timers window.
Deleting All Call History Items
1.
Tap Start > Phone or press the green phone key on the FR6874’s keypad to display the Phone keypad.
2.
From the Phone keypad, tap Call History.
3.
Tap Menu.
Figure 5-26
4.
Call History - Tools Menu
Select Delete all calls.
Figure 5-27
Call History - Delete All Dialog
5.
Tap Yes.
6.
Tap ok to exit the Call History window.
82
Using the Phone
Viewing Call Status
1.
Tap Start > Phone or press the green phone key on the FR6874’s keypad to display the Phone keypad.
2.
From the Phone keypad, tap Call History.
3.
Tap an entry. The Call Status window appears.
Figure 5-28
NOTE
4.
Call History - Detail
When more than one call is on the phone line, only the duration of the first call is recorded.
Tap ok and then ok to exit.
Using the Call History Menu
Use the Call History menu to dial voice mail, access the Activation Wizard, save to contacts, view a note, delete a
listing, send an SMS, and make a call.
1.
Tap Start > Phone or press the green phone key on the FR6874’s keypad to display the Phone keypad.
2.
From the Phone keypad, tap Call History.
3.
Tap and hold an item in the list.
Figure 5-29
4.
Call History - Menu
Select an applicable item from the menu, as needed.
83
Using the Phone
5.
Depending on the item selected, the appropriate window displays. For example, select Send SMS to display
the Inbox window.
6.
Tap ok to exit the Call History window.
Swapping Calls on an FR687476
To move between two or more phone calls:
1.
Tap Start > Phone or press the green phone key on the FR6874’s keypad to display the Phone keypad.
2.
Enter the first phone number and press Talk. When the call connects, Hold appears on the keypad.
FR687476
Figure 5-30
Call Swapping - Hold
3.
Tap Hold on to place the first number on hold.
4.
Enter the second number and tap Talk.
Figure 5-31
Call Conferencing - Conferencing
5.
Tap Swap to move from one call to the other.
6.
Tap End or press the red phone key on the FR6874 keypad to end each call.
84
Using the Phone
Conference Calling on an FR687476
NOTE Conference Calling and the number of conference calls allowed may not be available on all services.
Please check with your service provider for Conference Calling availability.
To create a conference phone session with multiple people:
1. Tap Start > Phone or press the green phone key on the FR6874’s keypad to display the Phone keypad.
2. Enter the first phone number and press Talk. When the call connects, Hold appears on the keypad.
Figure 5-34
Conference Call - Hold
3.
Tap Hold to place the first call on hold.
4.
Enter the second phone number and tap Talk.
5.
After the call is answered, tap Menu > Conference to place the calls in conference mode.
Figure 5-35
Creating a Conference Call
6.
Tap Hold to place the conference on hold.
7.
Enter another phone number and tap Talk.
8.
After the call is answered, tap Menu > Conference to place all the calls in conference mode.
9.
Repeat steps 6 through 8 for up to six phone numbers.
10.
Tap End or press the red phone key on the FR6874 keypad to end the conference call.
NOTE
To speak privately with one party during a conference call, tap Menu > Private. To include all parties again,
tap Menu > Conference.
85
Using the Phone
Figure 5-36
Creating a Private Call
Text Messaging
Use the Text Messages window to send and receive text messages to and from mobile phones.
The text can contain words, numbers, or an alphanumeric combination no longer than 160
characters.
Short text messages delivered over mobile networks transmit from the sending FR6874, are stored in a
central short message center, then forwarded to the destination mobile device. If the recipient is not
available, the message is stored and can be sent later.
Viewing Text Messages
To view a text message:
You can view a text message whether the phone is on or off. When the phone is on, you can view a
text message from its notification callout. Tap the text message notification icon on the navigation
bar to display the message.
Text Message Notification Icon
Figure 5-38
New Text Message Notification
The Caller Identification feature matches incoming text message numbers with those stored in
Contacts so you know who is sending you a message. Furthermore, the New Text Message dialog
box gives you the option to call the sender or save, dismiss, or delete the message.
86
Using the Phone
Figure 5-39
New Text Message Options
When the phone function is off, you can still view received text message in Messaging:
1.
Tap Start > Messaging > Text Messages, or on the Today screen, tap Text Messages.
Tap Text Messages.
Figure 5-40
Text Messaging on Today Screen
The Messaging window appears.
Figure 5-41
2.
Messaging Window
In the message list, tap a Text Messages.
87
Using the Phone
Tap to reply the message.
Figure 5-42
NOTE
Text Messages List
If the phone is turned off and you tried to call the sender, send a reply, or forward the message, you
are
prompted to turn the phone function on.
Sending a Text Message
To create a text message:
1.
2.
On the Phone screen, select a contact name that you want to send a message to.
Tap Menu > Send Text Message.
Figure 5-43
3.
Phone Screen Contact List
Compose your message.
Address Area
Message Area
Figure 5-44
Create Text Message
• The auto-correct feature automatically fixes common spelling errors as you type so your messages
are more accurate.
• The character counter lets you see and control the size of the message as you compose.
88
Using the Phone
• If you want to know if your text message was received, tap Menu > Message Options, then select the
Request SMS text message delivery notification check box.
Figure 5-45
4.
Message Options Window
Tap Send when you've finished the message.
If the phone is turned on, your text message is sent. If it’s off, you are prompted to turn on the phone. If you do
so, the message is sent; otherwise when you tap ok, the message is saved in the Drafts folder and sent when
the phone is turned on.
If you are out of coverage area, the message is saved in the Drafts folder and sent when you return to a
coverage area.
NOTE
On FR687476 devices, the message remains in the Drafts folder and has to be manually re-sent when you
return to a coverage area.
89
Accessories
Chapter 6 Accessories
Introduction
FR6874 accessories, listed below, provide a variety of product support
capabilities.
•
Single Slot USB/Serial Cradle - Charges the FR6874 main battery and a spare battery. Synchronizes the
FR6874
with a host computer through a USB connection.
• Four Slot Battery Charger - Charges spare standard and high capacity batteries.
• Auto Charge Cable - Plugs into a vehicle cigarette lighter to charge the FR6874 while on the road.
• Charge Only Cable - Provides power to the FR6874.
• USB Charging Cable - Provides power to the FR6874 and USB communication with a host computer.
•
Headset - Used in noisy environments.
Single Slot USB/Serial Cradle
This section describes how to use a Single Slot USB/Serial cradle with the FR6874. For USB communication
setup procedures refer to the FR6874 Integrator Guide.
The Single Slot USB/Serial Cradle:
•
Provides 5.4 VDC power for operating the FR6874.
•
Synchronizes information between the FR6874 and a host computer. Refer to the FR6874 Integrator
Guide for information on setting up a partnership between the FR6874 and a host computer.
•
Charges the FR6874’s battery.
•
Charges a spare battery.
Charging the FR6874 Battery
Connect the cradle to power. Insert the FR6874 into the slot to begin charging.
Note : Please put the adaptor clip into the cradle before charging.
*Charging LED
Slow Blinking Amber=Charging
90
Accessories
Solid Green=Fully Charged
Fast Blinking Red=Charging Error
*It is recommended that this product be charged for 24 hours before the first use to ensure that the internal
battery is fully charged.
Figure 6-1
FR6874 Battery Charging
Charging the Spare Battery
Spare Battery
Figure 6-2
Spare Battery Charging
91
Accessories
Battery Charging Indicators
The Single Slot USB/Serial Cradle charges the FR6874’s main battery and a spare battery
simultaneously.
The FR6874’s charge LED indicates the status of the battery charging in the FR6874. See Table 1-2 on page 1-7
for charging status indications.
The spare battery charging LED on the cradle indicates the status of the spare battery charging in the cradle. See
Table 6-1 for charging status indications.
The 3600 mAh battery fully charges in less than five hours and the 4800 mAh battery fully charges in less than
seven hours.
Charging Temperature
Charge batteries in temperatures from 0°C to 45°C (32°F to 114°F). Charging is intelligently controlled by the\
FR6874
To accomplish this, for small periods of time, the FR6874 or accessory alternately enables and disables
battery charging to keep the battery at acceptable temperatures. The FR6874 or accessory indicates when
charging is disabled due to abnormal temperatures via its LED. See Table 1-2 on page 1-7 and Table 6-1.
Table 6-1 Spare Battery LED Charging Indicators
Spare Battery LED
(on cradle)
Indication
Off
Battery is not charging; battery is not inserted correctly in the cradle;
cradle is not powered
Slow Blinking Amber
Spare battery is charging.
Solid Amber
Charging complete.
92
Accessories
Headset
Use the headset to communicate via Voice-Over-IP (VOIP) or for audio playback and telephony applications.
To connect the headset, remove the plug from the headset jack at the top of the FR6874 and insert the
headset connector. Contact a Motorola representative for compatible headsets.
For best performance, Motorola recommends a 2.5mm jack headset, p/n 50-11300-050R.
Figure 6-5
Headset Connection
Cables
This section describes how to set up and use the cables. The cables are available with a variety of
connection capabilities.
The following communication/charge cables are available:
• USB Client Charge cable (standard-A connector and a barrel receptacle for power)
• Auto charge cable
• Charge only cable.
The following printer cables are available directly from Motorola:
•
O’Neil Printer cable
•
Zebra Printer cable.
Figure 6-6
Cables
Communication/charge cables:
93
Accessories
•
Provide the FR6874 with operating and charging power when used with the Motorola approved power
supply.
•
Synchronize information between the FR6874 and a host computer. With customized or third party
software, it can also synchronize the FR6874 with corporate databases.
•
Provide USB connection through the USB pass-through port for communication with a USB device,
such as a host computer. For communication setup procedures, refer to the FR6874 Integrator Guide.
Dedicated printer cables provide communication with a printer.
Battery Charging and Operating Power
The communication/charge cables can charge the FR6874 battery and supply operating
power. To charge the FR6874 battery:
1.
Connect the communication/charge cable power input connector to the Motorola approved power source.
2.
Slide the bottom of the FR6874 into the connector end of the communication/charge cable and gently press
in
until it latches into the FR6874. The FR6874 amber Charge LED indicates the FR6874 battery charging status.
The
3600 mAh standard battery charges in less than five hours and the 4800 mAh standard battery charges in less
than seven hours. See Table 1-2 on page 1-7 for charging status indications.
3. When charging is complete, remove the cable by gently pulling the FR6874 and the cable
apart.
LED Charge Indications
The amber Charge LED on the FR6874 indicates battery charging status. See Table 1-2 on page 1-7 for
charging status indications.
Charging Temperature
Charge batteries in temperatures from 0°C to 45°C (32°F to 113°F). Charging is intelligently controlled by the
FR687
4.
To accomplish this, for small periods of time, the FR6874 or accessory alternately enables and disables
battery charging to keep the battery at acceptable temperatures. The FR6874 or accessory indicates when
charging is disabled due to abnormal temperatures via its LED. See Table 1-2 on page 1-7.4
94
Chapter 7 Maintenance&Troubleshooting
Introduction
This chapter includes instructions on cleaning and storing the FR6874, and provides troubleshooting solutions
for potential problems during FR6874 operation.
Maintaining the FR6874
For trouble-free service, observe the following tips when using the FR6874:
•
Do not scratch the screen of the FR6874. When working with the FR6874, use the supplied stylus or
plastic-tipped pens intended for use with a touch-sensitive screen. Never use an actual pen or pencil or other
sharp object on the surface of the FR6874 screen.
Motorola recommends using a screen protector, p/n KT-67525-01R.
•
•
•
•
•
The touch-sensitive screen of the FR6874 is glass. Do not to drop the FR6874 or subject it to strong impact.
Protect the FR6874 from temperature extremes. Do not leave it on the dashboard of a car on a hot day,
and keep it away from heat sources.
Do not store or use the FR6874 in any location that is dusty, damp, or wet.
Use a soft lens cloth to clean the FR6874. If the surface of the FR6874 screen becomes soiled, clean it with
a soft cloth moistened with a diluted window-cleaning solution.
Periodically replace the rechargeable battery to ensure maximum battery life and product performance.
Battery life depends on individual usage patterns.
95
Maintenance & Troubleshooting
•
A screen protector is applied to the FR6874. Motorola recommends using this to minimize wear and tear.
Screen protectors enhance the usability and durability of touch screen displays. Benefits include:
•
Protection from scratches and gouges
•
Durable writing and touch surface with tactile feel
•
Abrasion and chemical resistance
•
Glare reduction
•
Keeping the device’s screen looking new
•
Quick and easy installation.
Battery Safety Guidelines
•
The area in which the units are charged should be clear of debris and combustible materials or chemicals.
Particular care should be taken where the device is charged in a non commercial environment.
•
Follow battery usage, storage, and charging guidelines found in the user's guide.
•
Improper battery use may result in a fire, explosion, or other hazard.
•
To charge the mobile device battery, the battery and charger temperatures must be between +32 ºF and
+113 ºF (0 ºC and +45 ºC)
•
Do not use incompatible batteries and chargers. Use of an incompatible battery or charger may present a
risk of fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a battery
or a charger, contact Motorola Enterprise Mobility support.
•
For devices that utilize a USB port as a charging source, the device shall only be connected to products that
bear the USB-IF logo or have completed the USB-IF compliance program.
•
To enable authentication of an approved battery, as required by IEEE1725 clause 10.2.1, all batteries will
carry a Motorola hologram. Do not fit any battery without checking it has the Motorola authentication
hologram.
•
Do not disassemble or open, crush, bend or deform, puncture, or shred.
•
Severe impact from dropping any battery-operated device on a hard surface could cause the battery
to overheat.
•
Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.
•
Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to
water or other liquids, or expose to fire, explosion, or other hazard.
•
Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or
near a radiator or other heat source. Do not place battery into a microwave oven or dryer.
•
Battery usage by children should be supervised.
•
Please follow local regulations to promptly dispose of used re-chargeable batteries.
•
Do not dispose of batteries in fire.
•
Seek medical advice immediately if a battery has been swallowed.
•
In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has
been made, wash the affected area with large amounts of water and seek medical advice.
If you suspect damage to your equipment or battery, contact Motorola Enterprise Mobility support to
arrange for inspection.
•
96
Maintenance & Troubleshooting
Cleaning
Always wear eye protection.
CAUTION
Read warning label on compressed air and alcohol product before using.
If you have to use any other solution for medical reasons please contact Motorola for more information.
WARNING!
Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure
occurs, unplug the device and clean the product immediately in accordance with these guidelines.
Materials Required
•
Alcohol wipes
•
Lens tissue
•
Cotton tipped applicators
•
Isopropyl alcohol
•
Can of compressed air with a tube.
Cleaning the FR6874
Housing
Using the alcohol wipes, wipe the housing including keys and in-between keys.
Display
The display can be wiped down with the alcohol wipes, but care should be taken not to allow any pooling of liquid
around the edges of the display. Immediately dried the display with a soft, non-abrasive cloth to prevent streaking.
Scanner Exit Window
Wipe the scanner exit window periodically with a lens tissue or other material suitable for cleaning optical material
such as eyeglasses.
Connector
1.
Remove the main battery from mobile computer. See Replacing the Main Battery on page 1-11.
2.
Close battery door.
3.
Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.
4.
Rub the cotton portion of the cotton tipped applicator back-and-forth across the connector on the bottom of the
FR6874. Do not leave any cotton residue on the connector.
5.
Repeat at least three times.
6.
Use the cotton tipped applicator dipped in alcohol to remove any grease and dirt near the connector area.
7.
Use a dry cotton tipped applicator and repeat steps 4 through 6.
97
Maintenance & Troubleshooting
8.
Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away from the surface.
CAUTION: Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.
9.
Inspect the area for any grease or dirt, repeat if required.
Cleaning Cradle Connectors
To clean the connectors on a cradle:
1.
Remove the DC power cable from the cradle.
2.
Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.
3.
Rub the cotton portion of the cotton tipped applicator along the pins of the connector. Slowly move the
applicator back-and-forth from one side of the connector to the other. Do not let any cotton residue on the
connector.
4.
All sides of the connector should also be rubbed with the cotton tipped applicator.
5.
Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface.
CAUTION: do not point nozzle at yourself and others, ensure the nozzle or tube is pointed away from your
face.
6.
Ensure that there is no lint left by the cotton tipped applicator, remove lint if found.
7.
If grease and other dirt can be found on other areas of the cradle, use lint free cloth and alcohol to remove.
8.
Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry
before applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry
humidity requires less drying time.
Cleaning Frequency
The cleaning frequency is up to the customer’s discretion due to the varied environments in which the mobile
devices are used. They may be cleaned as frequently as required. However when used in dirty environments it
may be advisable to periodically clean the scanner exit window to ensure optimum scanning performance.
98
Maintenance & Troubleshooting
Troubleshooting
FR6874
Table 7-1
Troubleshooting the FR6874
Problem
FR6874 does not
turn on.
Rechargeable
lithium-ion battery did
not charge.
Cause
Solution
Lithium-ion battery
not charged.
Charge or replace the lithium-ion battery in the FR6874.
Lithium-ion battery
not installed
properly.
Install the battery properly. See Installing the Main Battery on page
1-6.
System crash.
Perform a warm boot. If the FR6874 still does not turn on, perform
a cold boot. See Resetting the FR6874 on page 2-14.
Battery failed.
Replace battery. If the FR6874 still does not operate, perform a
warm boot, then a cold boot. See Resetting the FR6874 on page
2 14
Insert FR6874 in cradle. The 3600 mAh battery fully charges in
less than six hours.
FR6874
removed from
cradle while
battery was
charging
Extreme battery
temperature.
Battery does not charge if ambient temperature is below 0°C (32°F)
or above 45°C (113°F).
Cannot see characters
on display.
FR6874 not
powered on.
Press the Power button.
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
FR6874 removed
from cradle or
disconnected from
host computer
during
communication.
Replace the FR6874 in the cradle, or reattach the
communication cable and re-transmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software was
incorrectly installed
or configured.
Perform setup. Refer to the FR6874 Integrator Guide for details.
Volume setting is
low or turned off.
Adjust the volume. See Adjusting Volume on page 2-10.
No sound.
99
Maintenance & Troubleshooting
Table 7-1
Troubleshooting the FR6874 (Continued)
Problem
FR6874 shuts off.
Cause
Solution
FR6874 is inactive.
The FR6874 turns off after a period of inactivity. If the FR6874 is
running on battery power, set this period from 1 to 5 minutes, in
one-minute intervals. If the FR6874 is running on external power,
set this period to 1, 2, 5, 10, 15, or 30 minutes.
Check the Power window by selecting Start > Settings > System tab
and tapping the Power icon. Select the Advanced tab and change
the setting for a longer delay before the automatic shutoff feature
activates.
Battery is depleted.
Replace the battery.
Battery is not
inserted properly.
Insert the battery properly. See Installing the Main Battery on page
1-6.
Screen is not
calibrated correctly.
Re-calibrate the screen. See Calibrating the Screen on page 1-8.
The system is not
responding.
Warm boot the system. See Resetting the FR6874 on page 2-14.
A message appears
stating that the
FR6874 memory is
full.
Too many files
stored on the
FR6874.
Delete unused memos and records. If necessary, save these
records on the host computer (or use an SD card for additional
memory).
Too many
applications
installed on the
FR6874.
Remove user-installedapplications on the FR6874 to recover
memory. Select Start > Settings > System tab and tap the Remove
Programs icon. Select the unused program and tap Remove.
FR6874 keeps
powering down to
protect memory
contents.
The FR6874’s
battery is low.
Recharge the battery.
The internal
Bluetooth radio is
powered on for a
long time.
Because this mode requires battery power, power it off when not
needed.
Tapping the window
buttons or icons does
not activate the
correspondingfeature.
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Maintenance & Troubleshooting
Table 7-1
Troubleshooting the FR6874 (Continued)
Problem
The FR6874 does
not accept scan
input.
Cause
Solution
Scanning
application is not
loaded.
Load a scanning application on the FR6874. See the
system administrator.
Unreadable bar
code.
Ensure the symbol is not defaced.
Distance between
exit window and bar
code is incorrect.
Place the FR6874 within proper scanning range.
FR6874 is not
programmedfor the
bar code.
Program the FR6874 to accept the type of bar code being scanned.
FR6874 is not
programmed to
generate a beep.
If the FR6874 does not beep on a good decode, set the application
to generate a beep on good decode.
Battery is low.
If the scanner stops emitting a laser beam upon a trigger press,
check the battery level. When the battery is low, the scanner shuts
off before the FR6874 low battery condition notification. Note: If
the scanner is still not reading symbols, contact the distributor or
Motorola.
Bluetooth Connection
Table 7-2
Troubleshooting Bluetooth Connection
Problem
FR6874 cannot find
any Bluetooth
devices nearby.
When trying to
connect a Bluetooth
phone and FR6874,
the phone thinks a
previously paired
FR6874 is used.
Cause
Solution
Too far from other
Bluetooth devices.
Move closer to the other Bluetooth device(s), within a range of 10
meters.
The Bluetooth
device(s)nearby are
not turned on.
Turn on the Bluetooth device(s).
The Bluetooth
device(s) are not in
discoverable mode.
Set the Bluetooth device(s) to discoverablemode. If needed, refer to
the device’s user documentationfor help.
The phone
remembers the
name and address
of the FR6874 it
last paired with via
the Bluetooth
radio
Manually delete the pairing device and name from the phone. Refer
to the phone’s user documentationfor instructions.
101
Maintenance & Troubleshooting
Single Slot USB/Serial Cradle
Table 7-3
Troubleshooting the Single Slot USB/Serial Cradle
Symptom
LEDs do not light
when FR6874 or
spare battery is
inserted.
Table 7-3
Possible Cause
Action
Cradle is not
receiving power.
Ensure the power cable is connected securely to both the cradle
and to AC power.
FR6874 is not
seated firmly in the
cradle
Spare battery is not
seated firmly in the
cradle.
Remove and re-insert the FR6874 into the cradle, ensuring it is
firmly seated.
Remove and re-insert the spare battery into the charging slot,
ensuring it is firmly seated.
Troubleshooting the Single Slot USB/Serial Cradle (Continued)
Symptom
FR6874 battery is
not charging.
Spare battery is not
charging.
During data
communication, no
data transmits, or
transmitted data was
incomplete.
Possible Cause
Action
FR6874 was
removed from
cradle or
cradle was
unplugged from AC
power too soon
Battery is faulty.
Ensure cradle is receiving power. Ensure FR6874 is seated
correctly. Confirm main battery is charging under Start > Settings >
System > Power. The 3600 mAh battery fully charges in less than
six hours.
The FR6874 is
not fully seated in
the cradle.
Remove and re-insert the FR6874 into the cradle, ensuring it is
firmly seated.
Ambient
temperature of the
cradle is too warm.
Move the cradle to an area where the ambient temperature is
between 0°C (32°F) and 35°C (95°F).
Extreme battery
temperature.
Battery does not charge if ambient temperatureis below 0°C (32°F)
or above 45°C (113°F).
Battery not fully
seated in charging
slot.
Remove and re-insert the spare battery in the cradle, ensuring it is
firmly seated.
Battery inserted
incorrectly.
Re-insert the battery so the charging contacts on the battery align
with the contacts on the cradle.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty
battery.
Ambient
temperature of the
cradle is too warm.
Move the cradle to an area where the ambient temperature is
between 0°C (32°F) and 35°C (95°F).
FR6874 removed
from cradle during
communications.
Replace FR6874 in cradle and retransmit.
Incorrect cable
configuration.
See the system administrator.
Verify that other batteries charge properly. If so, replace the faulty
battery.
102
Maintenance & Troubleshooting
Communication
software is not
installed or
configured properly.
Perform setup as described in the FR6874 Integrator Guide.
Cables
Table 7-5
Troubleshooting the Cables
Symptom
FR6874 battery is
not charging.
During data
communication, no
data transmits, or
transmitted data was
incomplete.
Possible Cause
Action
FR6874 was
disconnected from
AC power too soon.
Connect the power cable correctly. Confirm main battery is charging
under Start > Settings > System > Power. The 3600 mAh battery
fully charges in less than six hours.
Battery is faulty.
Verify that other batteries charge properly. If so, replace the faulty
battery.
The FR6874 is
not fully
attached to
Detach and re-attach the power cable to the FR6874, ensuring it
is firmly connected.
Cable was
disconnected from
FR6874 during
communications.
Re-attach the cable and retransmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software is not
installed or
configured properly.
Perform setup as described in the FR6874 Integrator Guide.
103

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