Symbol Technologies MC18N0 MC18 Personal Shopper - Barcode Scanner User Manual MC18 Product Reference Guide
Symbol Technologies Inc MC18 Personal Shopper - Barcode Scanner MC18 Product Reference Guide
Contents
User manual rev
MC18
PRODUCT
REFERENCE GUIDE
MC18
Product Reference Guide
MN000834A01
Rev. A
June 2014
ii MC18 Product Reference Guide
© 2014 by Symbol Technologies, Inc. All rights reserved.
No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means,
without permission in writing from Symbol Technologies. This includes electronic or mechanical means, such
as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject
to change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on
a licensed basis. Symbol Technologies grants to the user a non-transferable and non-exclusive license to use
each software or firmware program delivered hereunder (licensed program). Except as noted below, such
license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of
Symbol Technologies. No right to copy a licensed program in whole or in part is granted, except as permitted
under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program
with other program material, create a derivative work from a licensed program, or use a licensed program in a
network without written permission from Symbol Technologies. The user agrees to maintain Symbol
Technologies copyright notice on the licensed programs delivered hereunder, and to include the same on any
authorized copies it makes, in whole or in part. The user agrees not to decompile, disassemble, decode, or
reverse engineer any licensed program delivered to the user or any portion thereof.
Symbol Technologies reserves the right to make changes to any software or product to improve reliability,
function, or design.
Symbol Technologies does not assume any product liability arising out of, or in connection with, the application
or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Symbol
Technologies, Inc., intellectual property rights. An implied license only exists for equipment, circuits, and
subsystems contained in Symbol Technologies products.
iii
Revision History
Changes to the original manual are listed below:
Change Date Description
01 Rev. A 06/27/14 Initial release.
iv MC18 Product Reference Guide
TABLE OF CONTENTS
Revision History.............................................................................................................................. ii
About This Guide
Introduction ..................................................................................................................................... xi
Documentation Set ................................................................................................................... xi
Configurations................................................................................................................................. xii
Software Versions..................................................................................................................... xiii
OEM Software........................................................................................................................... xiii
Fusion Software........................................................................................................................ xiii
Chapter Descriptions ...................................................................................................................... xiv
Notational Conventions................................................................................................................... xv
Related Documents and Software .................................................................................................. xv
Service Information......................................................................................................................... xvi
Chapter 1: Getting Started
Introduction .................................................................................................................................... 1-1
Unpacking ...................................................................................................................................... 1-1
Features ......................................................................................................................................... 1-2
Accessories ................................................................................................................................... 1-4
LED Indicators ............................................................................................................................... 1-5
Keypad ........................................................................................................................................... 1-5
Getting Started ............................................................................................................................... 1-6
Connecting the Battery ................................................................................................................. 1-6
Charging the Battery ................................................................................................................ 1-9
Manual Release of MC18 from the Cradle ............................................................................... 1-10
Software Release of MC18 from the Cradle ............................................................................ 1-11
Starting the MC18 .......................................................................................................................... 1-12
Touch Screens ............................................................................................................................... 1-13
Data Capture ................................................................................................................................. 1-13
Scanning Considerations ......................................................................................................... 1-13
Scanning Bar Codes ................................................................................................................ 1-13
Scanning Tips .................................................................................................................... 1-14
LED Indications ........................................................................................................................ 1-14
vi MC18 Product Reference Guide
Resetting the MC18 ....................................................................................................................... 1-15
Performing a Warm Boot ......................................................................................................... 1-15
Performing a Cold Boot ............................................................................................................ 1-15
Replacing the Bezel ....................................................................................................................... 1-16
Chapter 2: Staging and Provisioning
Introduction .................................................................................................................................... 2-1
Staging ........................................................................................................................................... 2-1
Bar Code Staging ..................................................................................................................... 2-2
On-Demand Staging ................................................................................................................ 2-4
ActiveSync Connection Mode ............................................................................................ 2-4
Already existing IP Connection Mode ................................................................................ 2-4
Well-known WLAN Connection Mode ................................................................................ 2-4
RD Client Main Menu ............................................................................................................... 2-6
Client Info ........................................................................................................................... 2-6
Log Menu ........................................................................................................................... 2-7
View Log ............................................................................................................................ 2-7
View Job Log ..................................................................................................................... 2-8
Set Log Level ..................................................................................................................... 2-8
Set Job Log Level .............................................................................................................. 2-9
Package List ...................................................................................................................... 2-9
Provisioning ................................................................................................................................... 2-11
MSP Agent ............................................................................................................................... 2-11
MSP Agent Main Menu ............................................................................................................ 2-11
Monitor Processing ............................................................................................................ 2-12
Force Check-In .................................................................................................................. 2-12
Package List ...................................................................................................................... 2-12
Client Info ........................................................................................................................... 2-13
Log Menu ........................................................................................................................... 2-13
View Log ............................................................................................................................ 2-14
View Job Log ..................................................................................................................... 2-14
Set Log Level ..................................................................................................................... 2-15
Set Job Log Level .............................................................................................................. 2-15
Hide UI ............................................................................................................................... 2-16
Chapter 3: Wireless Applications
Introduction .................................................................................................................................... 3-1
802.11d Overview .......................................................................................................................... 3-1
Configuring My Country for Use with WLAN on an MC18 ............................................................. 3-1
Enabled 802.11d Network ........................................................................................................ 3-2
Disabled 802.11d Network ....................................................................................................... 3-2
Create WCS Options Registry File .................................................................................... 3-2
Update MC18 via 802.11d Enabled Staging Network ........................................................ 3-2
Connect to the Non-802.11d Network ................................................................................ 3-3
Wireless Application on the MC18T/MC18U ................................................................................. 3-3
Signal Strength Icon ...................................................................................................................... 3-4
Turning Off the Radio .................................................................................................................... 3-5
Table of Contents vii
Chapter 4: ActiveSync
ActiveSync ..................................................................................................................................... 4-1
Installing ActiveSync ...................................................................................................................... 4-1
MC18 Setup ................................................................................................................................... 4-2
Setting Up an ActiveSync Connection on the Host Computer ....................................................... 4-2
Setting up a Partnership .......................................................................................................... 4-3
Chapter 5: Using the Windows CE Desktop
Introduction .................................................................................................................................... 5-1
ActiveSync ..................................................................................................................................... 5-1
Remote Control Software ............................................................................................................... 5-1
Connection to Host Computer ........................................................................................................ 5-1
Programming Cable Removal .................................................................................................. 5-5
App Launcher Window ................................................................................................................... 5-6
Windows CE 7.0 Desktop .............................................................................................................. 5-7
Status Icons ............................................................................................................................. 5-7
Battery Unknown Icon .............................................................................................................. 5-8
Start Button .............................................................................................................................. 5-9
Programs Menu ....................................................................................................................... 5-9
Desktop Display Button ............................................................................................................ 5-10
Entering Information Using the Keyboard Input Panel ............................................................. 5-10
Task Bar and Start Menu Properties ........................................................................................ 5-10
Properties ........................................................................................................................... 5-10
Advanced Tab .................................................................................................................... 5-11
Screen Calibration ......................................................................................................................... 5-11
Waking the MC18 .......................................................................................................................... 5-12
Chapter 6: Special Considerations
Introduction .................................................................................................................................... 6-1
Fonts .............................................................................................................................................. 6-1
Asian Font Installation .............................................................................................................. 6-2
Software Development Considerations .......................................................................................... 6-2
Tips for Improving Battery Charge Time ........................................................................................ 6-2
Cradle-Backlight Feature ......................................................................................................... 6-3
Tips for Improving Battery Life ....................................................................................................... 6-3
Changing the Power Settings .................................................................................................. 6-4
Changing the Display Backlight Settings ................................................................................. 6-4
MC18U Support ....................................................................................................................... 6-5
Chapter 7: Pocket Browser
Introduction .................................................................................................................................... 7-1
Sample Application ........................................................................................................................ 7-1
Chapter 8: Cradle Installation
Introduction .................................................................................................................................... 8-1
Installation of the Cradle ................................................................................................................ 8-1
Removing the Front Cover ....................................................................................................... 8-1
viii MC18 Product Reference Guide
Mounting the Cradle ................................................................................................................. 8-2
Wiring ............................................................................................................................................. 8-4
Assembly ....................................................................................................................................... 8-5
Cradle Location Bar Code ........................................................................................................ 8-6
System Cabling .............................................................................................................................. 8-7
Mounting the Power Supply Housing ............................................................................................. 8-9
Chapter 9: Application Deployment
Software Installation on Development PC ..................................................................................... 9-1
Device Configuration Package ................................................................................................. 9-1
Platform SDK ........................................................................................................................... 9-2
Enterprise Mobility Developer Kits ........................................................................................... 9-2
Installing Other Development Software ................................................................................... 9-2
Deployment .................................................................................................................................... 9-3
ActiveSync ............................................................................................................................... 9-3
IPL ............................................................................................................................................ 9-4
Creating Hex Images ..................................................................................................................... 9-5
Starting Terminal Configuration Manager ................................................................................ 9-5
Defining Script Properties ........................................................................................................ 9-7
Creating the Script for the Hex Image ...................................................................................... 9-8
Opening a New or Existing Script ...................................................................................... 9-8
Updating TCM 1.X Scripts ................................................................................................. 9-8
Copying Components to the Script .................................................................................... 9-8
Saving the Script ................................................................................................................ 9-9
Building the Image ................................................................................................................... 9-9
Sending the Hex Image Using IPL ................................................................................................. 9-10
TCM Error Messages ............................................................................................................... 9-14
IPL Error Detection .................................................................................................................. 9-16
Creating a Splash Screen ........................................................................................................ 9-18
Splash Screen Format ............................................................................................................. 9-18
OS Update ..................................................................................................................................... 9-19
MC18 ....................................................................................................................................... 9-19
MC18 ....................................................................................................................................... 9-21
Flash Storage ................................................................................................................................ 9-23
FFS Partitions .......................................................................................................................... 9-23
Working with FFS Partitions ..................................................................................................... 9-23
RegMerge.dll ...................................................................................................................... 9-23
CopyFiles ........................................................................................................................... 9-24
Non-FFS Partitions .................................................................................................................. 9-24
Downloading Partitions to the MC18 ........................................................................................ 9-25
Chapter 10: Maintenance and Troubleshooting
Introduction .................................................................................................................................... 10-1
Maintaining the MC18 .................................................................................................................... 10-1
Battery Safety Guidelines .............................................................................................................. 10-1
Battery Management ..................................................................................................................... 10-2
Clearing the Battery ................................................................................................................. 10-2
Long Term Storage ........................................................................................................................ 10-3
Cleaning ......................................................................................................................................... 10-4
Table of Contents ix
Materials Required ................................................................................................................... 10-4
Cleaning the MC18 .................................................................................................................. 10-4
Housing .............................................................................................................................. 10-4
Display ............................................................................................................................... 10-4
Scanner Exit Window ......................................................................................................... 10-4
Connector ........................................................................................................................... 10-4
Cleaning Cradle Connectors .................................................................................................... 10-5
Cleaning Frequency ................................................................................................................. 10-5
Troubleshooting ............................................................................................................................. 10-6
MC18 ....................................................................................................................................... 10-6
Cradle ...................................................................................................................................... 10-9
Appendix A: Technical Specifications
Technical Specifications ................................................................................................................ A-1
Cradle ...................................................................................................................................... A-3
Cable Specifications ...................................................................................................................... A-6
Power Supply Cable, Y-type .................................................................................................... A-6
Cradle Interconnection Cable .................................................................................................. A-6
Appendix B: AirBEAM Smart Client
Introduction .................................................................................................................................... B-1
AirBEAM Package Builder ............................................................................................................. B-1
AirBEAM Smart Client .................................................................................................................... B-2
AirBEAM License ..................................................................................................................... B-2
Configuring the AirBEAM Smart Client .................................................................................... B-2
Packages(1) Tab ................................................................................................................ B-2
Packages(2) Tab ................................................................................................................ B-3
Server Tab ......................................................................................................................... B-4
Misc(1) Tab ........................................................................................................................ B-4
Misc(2) Tab ........................................................................................................................ B-5
Misc(3) Tab ........................................................................................................................ B-6
Misc(4) Tab ........................................................................................................................ B-7
Synchronizing with the Server ............................................................................................ B-8
Manual Synchronization ..................................................................................................... B-9
Automatic Synchronization ................................................................................................. B-9
AirBEAM Staging ..................................................................................................................... B-9
Appendix C: App Launcher Configuration
Configuration .................................................................................................................................. C-1
Glossary
Index
x MC18 Product Reference Guide
ABOUT THIS GUIDE
Introduction
This guide provides information about setting up and configuring MC18 mobile computers and installing its
accessories.
Documentation Set
The documentation set for the MC18 is divided into guides that provide information for specific user needs.
MC18 documentation includes:
•
MC18 Quick Reference Guide - describes basic set up and operation of the MC18 and it’s cradles. The
guide also includes regulatory and safety information.
•
MC18 Product Reference Guide (this guide) - describes how to set up, operate and program the MC18 and
it’s accessories.
•
Microsoft Applications for Windows Mobile and WinCE 7.0 User Guide - describes how to use Microsoft
developed applications.
•
Application Guide for Symbol Technologies Enterprise Mobility Devices - describes how to use Symbol
Technologies developed applications.
•
EMDK Help File - provides API information for writing applications.
Software Versions
This guide covers various software configurations and references are made to operating system or software
versions.
OEM Software
Use this procedure to determine the OEM software version on the MC18:
NOTE Some screens or windows shown in this guide may differ from the actual screens shown on the MC18.
xii MC18 Product Reference Guide
1. Connect the MC18 to a host computer (see Connecting the MC18 to a Host Computer on page 4-2).
2. Click Start > Settings > Control Panel > System Info icon.
3. Make sure that the OEM software version on the MC18 is 99.42.00 or greater:
Fusion Software
To determine the Fusion software version on MC18 with OEM version X_2.01.0.0.062R or greater:
Start > Programs > Fusion > Wireless status > Versions.
Chapter Descriptions
Topics covered in this guide are as follows:
•
Chapter 1, Getting Started, describes the features and basic operation of the MC18, lists the accessories
for the MC18 and explains how to install and charge the batteries and start the MC18 for the first time.
•
Chapter 2, Staging and Provisioning, provides information for staging and provisioning the MC18 using
Mobility Software Platform (MSP).
•
Chapter 3, Wireless Applications, provides instructions for configuring the wireless adapter.
•
Chapter 4, Sync with Host Computer, provides instructions on installing a sync application and setting up
a partnership between the MC18 and a host computer.
•
Chapter 5, Using the Windows CE Desktop, provides instructions for connecting the MC18 to a host
computer and using the OS desktop of the MC18.
About This Guide xiii
•
Chapter 6, Special Considerations, provides information to consider when using and developing
applications for the MC18.
•
Chapter 7, Pocket Browser, provides information on Sample Pocket Browser (mobile application
development tool) provided with the MC18.
•
Chapter 8, Cradle Installation, provides installation instructions for the MC18 cradles and other
accessories.
•
Chapter 9, Application Deployment, provides instructions for installing the Device Configuration Package
(DCP) for MC18 and the EMDK for C on the host computer and downloading software and files to the
MC18.
•
Chapter 10, Maintenance and Troubleshooting, includes instructions on cleaning and storing the MC18,
and provides troubleshooting solutions for potential problems during MC18 operation.
•
Appendix A, Technical Specifications, includes a table listing the technical specifications for the MC18
and accessories.
•
Appendix B, App Launcher Configuration, provides information for configuring the App Launcher
application.
Notational Conventions
The following conventions are used in this document:
•
“Mobile computer” refers to the Symbol Technologies MC18 of mobile computers.
•
Italics are used to highlight the following:
•Chapters and sections in this guide
•Related documents
•
Bold text is used to highlight the following:
•Dialog box, window and screen names
•Drop-down list and list box names
•Check box and radio button names
•Icons on a screen
•Key names on a keypad
•Button names on a screen.
•
Bullets (•) indicate:
•Action items
•Lists of alternatives
•Lists of required steps that are not necessarily sequential.
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
NOTE This symbol indicates something of special interest or importance to the reader. Failure to read the note
will not result in physical harm to the reader, equipment or data.
CAUTION This symbol indicates that if this information is ignored, the possibility of data or material damage
may occur.
xiv MC18 Product Reference Guide
Related Documents and Software
The following documents provide more information about the MC18 mobile computers.
•
MC18 Quick Reference Guide, p/n MN000835A01
•
Microsoft Applications for Windows Mobile and CE 7.0 User Guide, p/n 72E-78456-xx
•
Enterprise Mobility Developer Kits, available at:
•
Device Configuration Package (DCP for MC18 v99.45.00xx) and Platform SDK for MC18 with Windows
CE 7.0, available at: http://www.motorolasolutions.com/support
•
Latest ActiveSync (Windows xp) or Windows Mobile Device Center (Windows 7) software, available at:
http://www.microsoft.com.
For the latest version of this guide and all guides, go to: http://www.motorolasolutions.com/support
Service Information
If you have a problem with your equipment, contact Symbol Technologies Global Customer Support for your
region. Contact information is available at: http://www.motorolasolutions.com/support.
When contacting Symbol Technologies Global Customer Support, please have the following information
available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number.
Symbol Technologies responds to calls by E-mail, or telephone within the time limits set forth in support
agreements.
If your problem cannot be solved by Symbol Technologies Global Customer Support, you may need to return
your equipment for servicing and will be given specific directions. Symbol Technologies is not responsible for
any damages incurred during shipment if the approved shipping container is not used. Shipping the units
improperly can possibly void the warranty.
If you purchased your Symbol Technologies business product from a Symbol Technologies business partner,
contact that business partner for support.
WARNING!This symbol indicates that if this information is ignored the possibility that serious personal
injury may occur.
CHAPTER 1 GETTING STARTED
Introduction
This chapter describes the features of the MC18 and explains how to install and charge the battery, how to
capture data using the integrated Imager and how to reset the MC18.
Unpacking
Carefully remove all protective material from the MC18 and save the shipping container for later storage and
shipping.
Verify that box contains all the equipment listed below:
•
MC18
•
Lithium-ion battery
•
Quick Reference Guide
Inspect the equipment for damage. If you are missing any equipment or if you find any damaged equipment,
contact Symbol Technologies Support immediately. See Service Information on page xiv for contact
information.
Removing the Screen Protection Film
A screen protection film is applied to the MC18 screen to protect the screen during shipping. To remove the
screen protector, carefully lift the thin film off the display.
1 - 2 MC18 Product Reference Guide
Features
Figure 1-1
Front View
Mobile Computer Series
Status LED
Display
Scan Key
Branding Plate Slot
Special Considerations 1 - 3
Figure 1-2
Back View
Battery Cover
Speaker
Power Connector
Scan Exit Window
Branding Plate Slot
1 - 4 MC18 Product Reference Guide
Accessories
Table 1-1
Accessories
Accessory Part Number Description
MC18 Lithium Ion Battery BTRY-MC18-27MAG-01 MC18 Lithium Ion Battery.
BTRY-MC18-27MAG-10 MC18 Lithium Ion Battery (
QTY-10
).
High Density (HD) Three Slot
Cradle (Locking).
CRD-MC18-3SLCKH-01
The cradle is used for docking up to three
MC18 units in HD installation configuration.
The cradle slots are equipped a mechanism
that locks the MC18 units inside the slots.
Three Slot Cradle Requires
PWRS-14000-241R, DC line cord and
Country Specific AC line cord sold
separately.
High Density (HD) Three Slot
Cradle (Non-Locking)
CRD-MC18-3SLOTH-01
The cradle is used for docking up to three
MC18 units in HD installation configuration.
Requires PWRS-14000-241R, DC line cord
and country specific AC line cord (sold
separately).
Super High Density (SHD) Three
Slot Cradle (Locking)
CRD-MC18-3SLCKS-01
The cradle is used for docking up to three
MC18 units in SHD installation configuration.
The cradle slots are equipped a mechanism
that locks the MC18 units inside the slots.
Requires PWRS-14000-241R, DC line cord
and country specific AC line cord sold
separately.
Single Slot Cradle
CRD-MC18-1SLOT-01
The cradle is used for docking a single MC18.
Requires power supply unit
(PWRS-14000-241R), DC line cord and
country specific AC line cord sold separately.
Release Key. KT-MC18-CKEY-20 Tool used to mechanically unlock the MC18
from a Three Slot Cradle.
MC18 Terminal Reboot Tool KT-MC18-REBOOT-05 Tool used for cold reboot of the MC18
(QTY-5).
Three Slot Cradle Front Panel
Removing Tool
KT-MC18-CTOOL-01 Tool used for removing the cradle cover.
Deployment Kit
KT-MC18-CSTKIT-01 Includes:
•
20-pack of Release Key
(KT-MC18-CKEY-20)
•
5-pack of Terminal Reboot Tool
KT-MC18-REBOOT-05)
•
One Three Slot Cradle Front Panel
Removing Tool (KT-MC18-CTOOL-01)
Single Slot Cradle Release Key PSS-3KY01-00R
Key used to mechanically unlock the MC18
from a single slot cradle (QTY-20)
.
Special Considerations 1 - 5
Cart Holder Mounting Kit PSS-3SH01-00R Kit
for mounting the MC18 on a shopping cart.
Programming Cable CBL-MC18-USB1-01
USB communication cable for connecting the
MC18 to a host computer.
Interconnection Cable 25-66431-01R
An extension cable (12.6 Inch / 32 centimeter)
for connection three slot cradle to
DC “Y”
charging cable that is connected to
power
supply unit (PWRS-14000-241R).
Power Extension Cable CBL-MC18-EXINT1-01
Cable (12.6 Inch / 32 centimeter) for daisy
chain connection of two Three Slot Cradles to
one power supply unit (PWRS-14000-241R).
DC Charging Cable 25-66420-01R
DC charging cable (19.5 Inch / 49.5
centimeter) used to connect a power supply
unit (PWRS-14000-241R) to one single-slot
cradle.
DC “Y” Charging Cable Long 25-67592-01R
DC “Y” charging cable (39.7 Inch / 1 meter).
Connects a power supply unit
(PWRS-14000-241R) to two separate Three
Slot Cradles.
DC “Y” Charging Cable Short 25-66210-01R
DC “Y” charging cable (19.5 Inch / 1 meter).
Connects a power supply unit
(PWRS-14000-241R) to two separate Three
Slot Cradles.
Power Supply Unit
PWRS-14000-241R
100-240VAC, 12VDC, 9A. Requires country
specific AC line cord and DC cable - all sold
separately.
AC Line Cord
23844-00-00R
AC Line Cord, 7.5 feet long, grounded, three
wire for power supplies. Associated Country:
United States
AC Line Cord
50-16000-221R
AC Line Cord, 1.8 meter, meter grounded,
three wire, USA NEMA 5-15P. Associated
Country: United States
AC Line Cord
50-16000-671R
AC Line Cord, 1.8 meter, grounded, three wire,
CIE 23-16 plug. Associated Country: Italy.
AC Line Cord
50-16000-217R
AC Line Cord, 1.9 meter, grounded, three wire,
AS 3112 plug. Associated Country: Australia,
New Guinea
AC Line Cord
50-16000-218R
AC Line Cord, 1.8 meter, grounded, three wire,
NEMA 1-15P plug. Associated Country:
Japan.
AC Line Cord
50-16000-219R
AC Line Cord, 1.8 meter, grounded three wire,
BS1363 plug. Associated countries: Hong
Kong, Iraq, Malaysia, Singapore, United
Kingdom.
Table 1-1
Accessories
Accessory Part Number Description
1 - 6 MC18 Product Reference Guide
AC Line Cord
50-16000-220R
AC Line Cord, 1.8 meter, grounded three wire
CEE 7/7plug. Associated countries: Europe,
Abu Dhabi, Bolivia, Dubai, Egypt, Iran, Russia,
Vietnam.
AC Line Cord
50-16000-257R
AC Line Cord, 1.8 meter, grounded three wire,
IEC 60320 C13 plug. Associated Country:
China.
AC Li nd Cord
50-16000-669R
1.9 meter grounded three wire, BS 546 Plug.
Associated country: India.
AC Li nd Cord
50-16000-672R
1.9 meter grounded three wire, S132 Plug.
Associated country: Israel.
AC Li nd Cord
50-16000-678R
36 Inch grounded three wire.
Associated country: United States
Table 1-1
Accessories
Accessory Part Number Description
Special Considerations 1 - 7
Status LED
The Status LED indicates the condition of the MC18. Table 1-2 describes the Status LED indications.
Figure 1-3
MC18 Status LED
Scan Key
The scan key operates the imager camera when a scanning application is active. When turned off, pressing
the scan key powers on the MC18.
Note that Scan Key functions can be changed by an application so the MC18’s Scan Key may not function
exactly as described. Refer to the EMDK Help file for detailed information for programming the Scan Key.
Figure 1-4
Scan Key
Table 1-2
Status LED Indications
LED State Indication
Off
Normal operation or MC18 is turned off.
Single Green blink
Successful Decode.
Status LED
Mobile Computer Series
Scan Key
1 - 8 MC18 Product Reference Guide
Getting Started
To start using the MC18 for the first time:
•
Install the battery
•
Charge the battery.
Installing the Battery
To start using the MC18, the battery must be installed and charged.
To install the battery:
1. Using Torx T8 drive, remove two screws that secure the battery cover.
2. Lift the battery cover from the handle.
3. Guide and press the battery cable connector into the female connector inside the battery compartment.
The connector is designed to only fit one way.
4. Place the battery inside the battery compartment.
5. Place the battery cover onto the handle.
6. Secure the battery cover with the two Torx screws using a T8 Torx drive. Torque the screws to 3.6 Kgf-cm
(3.1 in-lb).
Figure 1-5
Installing the Battery
Battery Cover
Battery
Battery
Compartment
Battery
Cable
Connector
Special Considerations 1 - 9
Removing the Battery
To remove the battery:
1. Use T8 Torx drive to remove the two screws that secure the battery cover.
2. Lift the battery cover from the handle.
3. Inside the battery compartment, press down the plastic tab of the Battery cable connector and slide it out of
the female connector.
4. Remove the battery from the battery compartment.
Figure 1-6
Removing the Battery
Charging the Battery
Before using the MC18 for the first time, charge the battery. The battery fully charges in approximately four
hours.
Use this procedure to charge the battery:
1. Ensure the cradle is connected to the appropriate power source. See Chapter 8, Cradle Installation for
more information.
Battery Cover
Battery
Battery Compartment
Battery Cable Connector
Press down plastic tab to release
CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page
10-1.
NOTE Battery life is based upon the following; MC18 usage, WLAN radio is set to maximum power mode, WLAN
is associated with an Access Point and display backlight set to 25% brightness.
1 - 10 MC18 Product Reference Guide
2. Dock the MC18 in a cradle. The MC18 starts to charge automatically and is shown on the taskbar.
Figure 1-7
Docking MC18 into Cradle
Three Slot Cradle
Single Slot Cradle
Special Considerations 1 - 11
Starting the MC18
The MC18 starts automatically as soon as power is applied; either with a charged battery installed or when
inserted into the cradle.
If charged battery is installed and the MC18 is turned off, hold the scan key pressed for five seconds to turn on.
If the MC18 does not power on, perform a cold boot (see Performing a Cold Boot on page 1-17).
When the MC18 is powered on for the first time, it initializes its system. The splash screen appears for a short
period of time.
Figure 1-8
Splash Screen
On the MC18, the splash screen is followed by the App Launcher window.
Figure 1-9
App Launcher Window
NOTE App Launcher window may vary depending upon the MC18 operating system version.
1 - 12 MC18 Product Reference Guide
Data Capturing
The MC18 uses a imager to allow collection of data by scanning bar codes.
The scanner has the following features:
•
Reads a variety of bar code symbologies, including the most popular linear, postal, and 2-D code types
(see Appendix , Technical Specifications).
•
Contains advanced intuitive aiming light for easy point-and-shoot operation.
Scanning Considerations
Typically, scanning is a simple matter of aim, scan/decode and a few quick trial efforts master it. However, two
important considerations can be used to optimize any scanning performance:
•
Range
Any scanning device decodes well over a particular working range — minimum and maximum distances
from the bar code. This range varies according to bar code density and scanning device optics.
Scanning within range brings quick and constant decodes; scanning too close or too far away prevents
decodes. Move the MC18 closer and further away to find the right working range for the bar codes being
scanned. However, the situation is complicated by the availability of various integrated scanning modules.
The best way to specify the appropriate working range per bar code density is through a chart called a
decode zone for each scan module. A decode zone simply plots working range as a function of minimum
element widths of bar code symbols.
•
Angle
Don’t scan at too sharp an angle; the scanner needs to collect scattered reflections from the scan to make
a successful decode. Practice quickly shows what tolerances to work within.
Scanning Bar Codes
1. Ensure that a scan enabled application (for example: Scanning Sample) is loaded and enabled on the
MC18.
2. From the App Launcher screen, touch Demo Applications > Scanning Sample.
3. Aim the scan exit window at the bar code.
4. Press the scan key.
Ensure the red aiming dot is at the center of the bar code. The LED changes from red to green and audible
beep sounds if bar code was decoded successfully.
Figure 1-10
Imager Aiming Pattern
NOTE Contact the Symbol Technologies Global Customer Support if chronic scanning difficulties develop.
Decoding of properly printed bar codes should be quick and effortless.
Wrong
Right
Red Illumination Light
Red Aiming Dot
Special Considerations 1 - 13
5. Release the Scan key. The bar code data is displayed on the screen.
Figure 1-11
Scanning Sample Application Screen
Scanning Tips
Optimal scanning distance varies with bar code density and scanner optics.
•
Hold the scanner farther away for larger symbols.
•
Move the scanner closer for symbols with bars that are close together.
DataWedge
DataWedge is an application that reads data from a scanning source, processes the data and sends the data
to an application as if the user is entering it on a keyboard. By default, DataWedge is disabled. To use
DataWedge Enable DataWedge.
Enable DataWedge
Use this procedure to enable DataWedge:
1. Select Start > Settings > Control Panel > DataWedge icon.
2. Select Basic Configuration.
3. Select 1. Scanner input.
4. Select Low cost Imager:
5. Select 1. Enabled.
6. Click 0. Back.
7. Click 0. Back.
NOTE Scanning procedures depend on the application and MC18 configuration. An application may use
different scanning procedures from the one listed above.
1 - 14 MC18 Product Reference Guide
8. Click 0. Back.
9. Click 0. Exit.
Figure 1-12
DataWedge Stopped
10. Select Running to start the DataWedge process. The DataWedge Status changes to Ready.
Figure 1-13
DataWedge Running
11. Click OK to exit.
Disable DataWedge
Use this procedure to disable DataWedge:
1. Select Start > Settings > Control Panel > DataWedge icon.
2. Select the Running option to end the DataWedge process. The DataWedge Status changes to Stopped.
3. Select OK.
Using DataWedge to Read bar Codes
To read bar codes with DataWedge:
1. Enable DataWedge.
2. Open an application and select a text box or field for entering the bar code data.
3. Use one of the optional scanners and capture the bar code data. The data appears in the text box.
Special Considerations 1 - 15
Manual Release of MC18 from Cradles
The MC18 cradles contain a locking mechanism that locks the MC18 inside the cradle when docked. The
MC18 releases from the cradle when a software command is received from the system. If the MC18 fails to
un-lock during normal operation, use a release key to un-lock the MC18.
Manual Release of MC18 from the Single-Slot Cradle
To release a locked MC18 from a single slot cradle:
1. Insert the release key into the slot located at the bottom side of the cradle.
2. While pressing the release key all the way into the slot, remove the MC18 from the cradle
Figure 1-14
Manual Release of MC18 from a Single Slot Cradle
Three Slot Cradles
To release a locked MC18 from a three slot cradle:
1. Insert the release key straight into the slot, to a point where the bend stops.
2. Hold the release key pressed inside the slot and remove the MC18 from the slot.
NOTE The MC18 also can be released by software command using the PocketBrowser application (see Sample
Application on page 7-1).
AB
Release Key
NOTE The cradle includes models that do not have locking mechanism. To identify the model of cradle, refer to
Table 1-1 on page 1-4.
NOTE The MC18 also can be released by software command using the Cradle Utility application (see Setting
and Controlling the Cradle on page 6-9).
1 - 16 MC18 Product Reference Guide
Figure 1-15
Manual Release of MC18 from a Three Slot Cradle
Resetting the MC18
There are two types of resets, warm boot and cold boot. A warm boot restarts the MC18 by closing all running
programs.
A cold boot also restarts the MC18, but erases all stored records and entries in RAM. In addition it returns
formats, preferences and other settings to the factory default settings.
Perform a warm boot first. This restarts the wearable terminal and saves all stored records and entries. If the
wearable terminal still does not respond, perform a cold boot.
Performing a Warm Boot
Use this procedure to perform a warm boot:
1. From the Start menu, click Programs to launch the Programs menu.
2. Click Warm Boot.
Figure 1-16
Performing a Warm Boot
Release Key
Special Considerations 1 - 17
Performing a Cold Boot
A cold boot restarts the MC18 and erases all user stored records and entries that are not saved in flash
memory (Application and Platform folders). Never perform a cold boot unless a warm boot does not solve the
problem.
Performing Cold Boot when the MC18 is Docked Inside the Cradle
Use this procedure to perform a cold boot when the MC18 is docked inside the cradle:
1. Press and hold the scan key for 10 seconds until the display powers off.
2. Release the scan key when the MC18 re-boots.
Performing Cold Boot when MC18 is Out of the Cradle
Use this procedure to perform a cold boot when the MC18 is out of the cradle:
1. Insert the terminal reboot tool into the MC18 power connector and then press and hold the scan key for 10
seconds until the display powers off - the MC18 reboots.
2. Release the scan key and remove the terminal reboot tool from the MC18.
Figure 1-17
Terminal Reboot Tool
NOTE Any data previously synchronized with a computer can be restored during the next ActiveSync operation.
a
Terminal Reboot Tool
Scan Key
Power Connector
1 - 18 MC18 Product Reference Guide
CHAPTER 2 STAGING AND PROVISIONING
Introduction
This chapter describes how to stage and provision the MC18 mobile computers using Mobility Services
Platform (MSP) 3.X.
Staging
Staging is the process of setting up the MC18 to download packages for provisioning. The MC18 uses the
Rapid Deployment (RD) Client for staging.
The RD Client enables simple and rapid provisioning of new (out of the box) mobile computers and simplifies
the out-of-box provisioning by scanning bar codes or connecting to a profile server. The RD Client acts as a
frontend for wireless radio configuration and AirBEAM Smart components, automating the manual
configurations that would normally be required to use these tools.
An MSP Administrator uses the MSP Console for the creation of an RD profile that contains all the wireless
network and security information (for example, ESSID, WEP Keys, etc.) required to get a MC18 onto the
wireless network. The profile also contains FTP server access information needed to connect to the
provisioning MSP and the list of software packages to be provisioned to the MC18 from the provisioning MSP.
The RD profile can then be encoded into an RD bar code sheet and printed from the MSP Console or loaded
onto a profile server.
NOTE The MSP 3.0 Rapid Deployment Client enables staging by scanning staging profiles encoded into staging
bar code sheets. It also enables staging to be performed without scanning bar codes through the use of
On-Demand Staging.
When using On-Demand Staging, the RD Client pulls staging profiles directly from an On-Demand Profile
Server over some form of pre-configured or automatically-configured IP connection.
For detailed information about the MSP 3.X, refer to the Mobility Services Platform 3.X User’s Guide.
2 - 2 MC18 Product Reference Guide
Figure 2-1
RD Bar Code Printout Sample
Bar Code Staging
When the MC18 boots for the first time (or after a cold boot) the App Launcher window appears. The RD Client
option is highlighted.
Use this procedure to set bar code:
1. Obtain the appropriate RD bar code sheet from the MSP Administrator.
2. On the App Launcher screen, click Rapid Deployment Client.
3. Result: The Scan Barcodes To Deploy window displays.
NOTE If the App Launcher screen does not display see your administrator.
Staging and Provisioning 2 - 3
Figure 2-2
Scan Barcodes To Deploy window
The RD Client waits for the first bar code scan.
4. Scan the first bar code. The window indicates which bar code to scan next.
Figure 2-3
Rapid Deployment Window - Scanning Bar Codes
5. After all the bar codes are scanned successfully, the MC18 connects to the server and the PROCESSING
PROFILE window displays while network settings are configured.
Figure 2-4
Rapid Deployment Window - Processing Profile
NOTE Multi-part linear bar codes (1-D bar codes) can require scanning several bar codes. Bar codes can be
scanned in any order. The display indicate the bar code to scan.
2 - 4 MC18 Product Reference Guide
6. When staging is complete the STAGING COMPLETE window displays.
Figure 2-5
Staging Complete Window
7. Use Options > Exit button in RD client application to exit.
On-Demand Staging
The MSP 3.0 RD Client also enables staging without having to scan bar codes through the use of On-Demand
Staging (Electronic Staging).
When using On-Demand Staging, the RD Client pulls staging profiles directly from an On-Demand Profile
Server over some form of pre-configured or automatically-configured IP connection. The following types of IP
connection modes are currently supported for Electronic Staging:
ActiveSync Connection Mode
This mode uses the IP connection that is established when the MC18 is directly connected (via a USB cable,
serial cable or cradle) to a host computer running ActiveSync. The most common scenario would be where the
On-Demand Profile Server is running on the host computer to which the MC18 is connected via ActiveSync. It
would, however, also work with the On-Demand Profile Server running on any other host computer that is on
the same subnet as the host computer to which the MC18 is connected via ActiveSync.
Already existing IP Connection Mode
This mode uses any IP connection that is already active on the MC18. This could be a direct Ethernet port (if
available), or a WLAN connection that was configured and established before the RD Client was launched. It
could also be any other form of IP connection that might be available on the MC18. The RD Client does not do
anything to configure or establish such connections, but uses them if they exist. The On-Demand Profile
Server must be running on a host computer that is on the same subnet that is accessible from the connection.
Well-known WLAN Connection Mode
This mode works only on supported Symbol Technologies WLAN adapters. The RD Client attempts to
configure and establish WLAN IP connections using pre-defined Symbol Technologies WLAN settings. If the
RD Client is able to successfully configure and establish such a connection, and if an On-Demand Profile
Server is running on a host computer that is on the same subnet that is accessible from the connection, then
Electronic Staging proceeds using that connection.
Use this procedure to perform On-Demand Staging:
1. In the App Launcher menu, launch the RD Client. The Scan Barcodes To Deploy window displays.
Staging and Provisioning 2 - 5
Figure 2-6
Waiting for Bar Codes
2. Use Options > Exit button in RD client application to exit. The Main Menu window appears.
Figure 2-7
RD Client Main Menu
3. Select Search Connected Networks or Search Unconnected Networks. The SEARCHING NETWORKS
window appears.
Connected networks are networks that are already connected and can be checked to see if a Staging
Server can be found. Unconnected Networks are the well-known WLAN connections that are automatically
configured and established to see if a Staging Server can be found.
Figure 2-8
RD Client Searching for On-Demand Profile Server
4. When complete, the STAGING COMPLETE window displays.
2 - 6 MC18 Product Reference Guide
Figure 2-9
Staging Complete Window
Use Options > Exit button in RD client application to exit.
RD Client Main Menu
The RD Client Main Menu contains the following options:
•
Search Connected Networks. See On-Demand Staging on page 2-4 for detailed information.
•
Search Unconnected Networks. See On-Demand Staging on page 2-4 for detailed information.
•
Scan Barcodes See Bar Code Staging on page 2-2 for detailed information.
•
View Client Info
•
Log Menu
•
Package List
•
Exit - Closes the RD Client application.
Figure 2-10
RD Client Main Menu
Client Info
Use the Client Info window to view the following information:
•
RD Client version
•
Product name
Staging and Provisioning 2 - 7
•
Operating system type
•
Plug-in type.
Select View Client Info option.
Figure 2-11
Client Info Window
Press the OK to return to the Main Menu.
Log Menu
The Log Menu contains the following options:
•
View Log
•
View Job Log
•
Set Log Level
•
Set Job Log Level.
Select Log Menu option.
Figure 2-12
Log Menu Window
Press OK to return to the Main Menu.
View Log
Use the View Log option to display a list of events that have occurred.
2 - 8 MC18 Product Reference Guide
Select View Log option.
Figure 2-13
View Log Window
Return to the Log Menu.
View Job Log
Use the View Job Log option to display a list of jobs that have be processed.
Select View Job Log option.
Figure 2-14
View Job Log Window
Return to the Log Menu.
Set Log Level
Use the Set Log Level option to set the level of the information that appears in the log.
Staging and Provisioning 2 - 9
Figure 2-15
Set Log Level Window
Select a level option.
Set Job Log Level
Use the Set Job Log Level option to set the level of the information that appears in the Job log.
Figure 2-16
Set Job Log Level Window
Select a level option.
Package List
Use the Package List option to display the packages that have been installed on the MC18.
Select the Package List option.
2 - 10 MC18 Product Reference Guide
Figure 2-17
Package List Window
Return to the Main Menu.
Staging and Provisioning 2 - 11
Provisioning
Provisioning is the process of installing software packages onto the MC18 mobile computers.
MSP Agent
The Provisioning Client is responsible for implementing device-side provisioning activities as defined by a
policy. A policy is evaluated on the MSP 3.X system and delivered to mobile computers as job documents via
relay servers.
The MSP 3.X Provisioning Client is 100% backward compatible to prior versions of the AirBEAM Client.
Existing AirBEAM Smart users can use the MSP 3.X Provisioning Client as a 100% backward compatible
replacement for prior versions of AirBEAM Client, when used in classic AirBEAM mode with existing FTP
servers.
Existing MSP 2.X users can use the new Provisioning Client as a 100% backward compatible replacement for
previous versions of AirBEAM Client, when used in Level 2 Agent and Level 3 Agent modes with existing MSP
2.X Appliances.
For more detailed information on MSP Agent (Provisioning Client), refer to the MSP 3.X User's Guide (p/n
72E-100158-xx).
MSP Agent Main Menu
The MSP Agent Main Menu contains the following options:
•
Monitoring Processing
•
Force Check-In
•
Package List
•
View Client info
•
Log Menu
•
Hide UI
•
Exit - exits the MSP Agent application.
Figure 2-18
MSP Agent Main Menu
NOTE MSP Agent is also known as MSP 3.X Provisioning Client.
2 - 12 MC18 Product Reference Guide
Monitor Processing
Use the Monitor Processing option to view the status of packages being processed.
Select the Monitor Processing option.
Figure 2-19
Monitor Processing Window
Press Main Menu to return to the Main Menu.
Force Check-In
Use the Force Check-In option to check instantly for pending package downloads instead of waiting for the next
automatic check that the client performs.
Select the Force Check-In option.
Figure 2-20
Force Check-in Window
Press Main Menu to return to the Main Menu.
Package List
Use the Package List option to display the packages that have been installed on the MC18.
Select the Package List option.
Staging and Provisioning 2 - 13
Figure 2-21
Package List Window
Press OK to return to the Main Menu.
Client Info
Use the Client Info window to view the following information:
•
RD Client version
•
Product name
•
Operating system type
•
Plug-in type.
Select View Client Info option.
Figure 2-22
Client Info Window
Press OK to return to the Main Menu.
Log Menu
The Log Menu contains the following options:
•
View Log
•
View Job Log
•
Set Log Level
•
Set Job Log Level.
2 - 14 MC18 Product Reference Guide
Select Log Menu option.
Figure 2-23
Log Menu Window
Press OK to return to the Main Menu.
View Log
Use the View Log option to display a list of events that have occurred.
Select View Log option.
Figure 2-24
View Log Window
Press OK to return to the Log Menu.
View Job Log
Use the View Job Log option to display a list of jobs that have be processed.
Select View Job Log option.
Staging and Provisioning 2 - 15
Figure 2-25
View Job Log Window
Press OK to return to the Log Menu.
Set Log Level
Use the Set Log Level option to set the level of the information that appears in the log.
Figure 2-26
Set Log Level Window
Select a level option.
Set Job Log Level
Use the Set Job Log Level option to set the level of the information that appears in the Job log.
2 - 16 MC18 Product Reference Guide
Figure 2-27
Set Job Log Level Window
Select a level option.
Hide UI
Use the Hide UI option to minimize the MSP Agent application. The MSP Agent application runs in the
background while minimized.
To un-hide the application, select the MSP Agent icon in the task tray and select the UnHide UI menu item.
Figure 2-28
UnHide UI Selection
MSP Agent Icon
CHAPTER 3 WIRELESS APPLICATIONS
Introduction
Wireless Local Area Networks (WLANs) allow the MC18 mobile computers to communicate wirelessly and
send captured data to a host device in real time. The MC18 supports the 802.11a, 802.11b, 802.11g and
802.11n standards. Before using the MC18 on a WLAN, the facility must be set up with the required hardware
to run the wireless LAN and the MC18 must be configured. Refer to the documentation provided with the
access points (APs) for instructions on setting up the hardware.
To configure the radio in the MC18, use the Fusion APIs in the Enterprise Mobility Developer’s Kit (EMDK).
Refer to the EMDK Help file for detailed information.
The MC18 contain the Wireless Applications to allow configuration of the WLAN radio. On the MC18, use the
touch screen to access the Wireless Application. MC18 requires the use of remote control software. See
Chapter 4, Sync with Host Computer for more information.
802.11d Overview
IEEE 802.11d, is an amendment to the IEEE 802.11 specification that adds support for additional regulatory
domains. This includes additional country information to beacons, probe requests, and probe responses. The
country information simplifies the creation of 802.11 wireless access points (APs) and clients that meet the
different regulations enforced in various parts of the world.
Fusion fully supports 802.11d for Regulatory purposes. By using 802.11d, the MC18 can easily connect to a
wireless network and use only the valid channels for the country specified in the AP's beacons. By default, the
MC18 software enables 802.11d mode to determine regulatory requirements.
Configuring My Country for Use with WLAN on the MC18
Configuration can be done on:
•
an enabled 802.11d network
•
a disabled 802.11d network.
3 - 2 MC18 Product Reference Guide
Enabled 802.11d Network
There is no need to configure a country if 802.11d is used by the Access Point (AP). Verify that the wireless
network infrastructure has 802.11d enabled.
Use this procedure to connect to a network with 802.11d enabled:
1. Use Mobility Services Platform (MSP) to generate bar codes that contain a Fusion wireless network profile
for use with Rapid Deployment (RD). This profile should match the network that is being connected to (a
properly configured ESSID).
2. On the MC18, use RD to scan the MSP Fusion Profile bar codes.
3. RD imports the Fusion Profile into the Fusion Database and attempts to connect to the network configured
in the profile. Fusion uses the country code information provided in the AP's beacon (802.11d) to
determine the regulatory requirements and connect to the network using a valid WLAN channel.
Disabled 802.11d Network
If the network does not have 802.11d enabled, it is necessary to create:
A Fusion Options gpdexport file on another device, running Fusion X2.00 or above o a new staging network
dedicated to the transition from 802.11d to using a specific country code.
This staging network needs to have 802.11d enabled. This staging network could be as simple as an AP
connected to a host computer and multiple MC18s. A separate non-MC18 Fusion based device (MC67,
MC92N0, VC70, etc.) is needed to create the Fusion Options gpdexport file.
Create Fusion Options gpdexport File
To export a the Fusion Options to a gpdexport file that contains the proper settings for the network, perform the
following steps:
1. Obtain another device that has Fusion applications on it. This device should have Fusion X2.00 or later
version on it.
2. On this device, tap the Wireless icon in the system tray and select Options from the menu. The Options
window appears.
3. In the Options drop-down list, select Regulatory.
a. In the Settings drop-down list, select the country code to use.
b. Un-check the Enable 802.11d checkbox.
c. Tap S a ve .
4. In the Options drop-down list, select Import/Export.
a. Tap the Export Options button. The Export File Wizard window appears.
b. Select Fusion Options and Overwrite conflicting records checkboxes. Uncheck all other checkboxes
and tap on Export to file button.
c. The Save As window appears.
d. Save the Fusion Options gpdexport file to the device (name the file as desired).
5. Tap X to close the Options window.
6. Using a Sync application, copy the Fusion Options gpdexport file to a host computer. This file will be
downloaded to configure MC18 devices with the correct country and 802.11d mode.
Wireless Applications 3 - 3
Update MC18 via 802.11d Enabled Staging Network
Use the staging network to configure all devices with the correct country code and 802.11d mode:
1. Configure RD to download packages from a FTP server that is accessible from the staging network. This
may require MSP bar codes, etc.
2. The Out of Box magic profile for the MC18 devices automatically attempts to connect to a wireless network
with an ESSID of "101". This should be the same ESSID of the staging network.
3. Place the Fusion Options gpdexport file (created using the alternate Fusion based device), on the staging
network's FTP server.
4. The MC18 should download the Fusion Options gpdexport file from the staging network to and configure
802.11d mode and the country code.
5. The MC18 should perform a cold boot so that the new configuration takes effect.
Connect to the Non-802.11d Network
Since the MC18 is now setup to not use 802.11d and is configured with the correct country code for the
network, the normal RD procedure should be used from this point forward.
Wireless Application on the MC18
To configure the MC18, a set of wireless applications provide the user with the tools to configure and test the
wireless radio embedded the MC18. The following wireless applications are available on the task tray from the
Wireless Application menu:
•
Wireless Status
•
Wireless Diagnostics
•
Find WLANs
•
Manage Profiles
•
Options
•
Log On/Off
•
Enable/Disable Radio.
Refer to the Wireless Fusion Enterprise Mobility Suite User Guide for Version X.XX, for information on
configuring wireless profiles, where X.XX indicates the Fusion version. To determine the Fusion version see
Fusion Software on page xii.
By default, the task tray is displayed below the screen. If the taskbar is set to be hidden, display the task tray by
placing your finger over the portion of the task tray that is visible (a thin gray line at the bottom of the screen).
The task tray automatically appears.
Touch the Signal Strength icon to display the Wireless Application menu.
NOTE The Windows CE 7.0 desktop may not be visible because the App Launcher application is active. To view
the desktop, close all running applications.
3 - 4 MC18 Product Reference Guide
Figure 3-1
Wireless Applications Menu
Signal Strength Icon
The Signal Strength icon in the task tray indicates the MC18 wireless signal strength as follows:
Signal Strength Icon
Table 3-1
Wireless Applications Icons, Signal Strength Descriptions
Icon Status Action
Excellent signal strength Wireless LAN network is ready to use.
Very good signal strength Wireless LAN network is ready to use.
Good signal strength Wireless LAN network is ready to use.
Fair signal strength Wireless LAN network is ready to use. Notify the network
administrator that the signal strength is only “Fair”.
Poor signal strength Wireless LAN network is ready to use. Performance may not
be optimum. Notify the network administrator that the signal
strength is “Poor”.
Out-of-network range (not
associated)
No wireless LAN network connection. Notify the network
administrator.
Wireless Applications 3 - 5
Turning Off the Radio
To turn off the WLAN radio click the Wireless Connection Status icon on the task tray and select Disable Radio.
Figure 3-2
Wireless Connection Status Icon - Radio On
A red i appears at the bottom of the icon indicating that the radio is disabled (off).
To turn the radio back on, click the Wireless Connection Status icon on the task tray and select Enable Radio.
Figure 3-3
Wireless Connection Status Icon - Radio On
The red X disappears from the icon indicating that the radio is enabled (on).
Bluetooth
Microsoft Bluetooth stack only for printing use case Version 2.1 with EDR compliance Maximum theoretical
bandwidth of 921.6Kbps.
The MC18 supports the following Bluetooth profiles:
•
Generic Access Profile - GAP
•
Service Discovery Access Profile - SDAP
•
Serial Port Profile – SPP
•
Wake on BT
Bluetooth Printing
Use this procedure to pair the MC18 to a Bluetooth printer:
1. Launch BT Explorer by clicking the BT Icon in notification area.
2. Click File -> New Connection.
Wireless Connection Status Icon
Wireless Connection Status Icon
3 - 6 MC18 Product Reference Guide
3. Click Next on New Connection wizard to start device discovery.
4. Select the printer and choose next to start pairing process.
5. Enter the PIN. Once the printer is paired with MC18, services of printer are listed.
6. Choose serial printer service and connect.
7. Select the port MC18 to connect to printer.
CHAPTER 4 SYNC WITH HOST COMPUTER
To communicate with a host computer, the host computer requires a synchronization program. After
synchronizing the MC18 with a host computer, changes made on the MC18 or host computer appear in both
places.
To communicate with a host computer running Windows XP, install Microsoft ActiveSync (version 4.5 or
higher).
To communicate with a host computer running Windows 7, install Windows Mobile Device Center (WMDC
version 6.1 or higher).
Using a synchronization software:
•
Allows working with MC18-compatible host applications on the host computer. The synchronization
software replicates data from the MC18 so the host application can view, enter, and modify data on the
MC18.
•
Synchronizes files between the MC18 and host computer, converting the files to the correct format.
•
Backs up the data stored on the MC18. Synchronization is a one-step procedure that ensures the data is
always safe and up-to-date.
•
Copies (rather than synchronizes) files between the MC18 and host computer.
•
Controls when synchronization occurs by selecting a synchronization mode, e.g., set to synchronize
continually while the MC18 is connected to the host computer, or set to only synchronize on command.
•
Selects the types of information to synchronize and controls how much data is synchronized.
Installing the Synchronization Software
To install ActiveSync or Windows Mobile Device Center software on the host computer, logon to Microsoft web
site at http://www.microsoft.com. Refer to the installation instructions included with the software.
4 - 2 MC18 Product Reference Guide
Connecting the MC18 to a Host Computer
Perform this procedure to connect the MC18 to a host computer:
1. Ensure that synchronization program (ActiveSync for Windows XP or Windows Mobile Device Center for
Windows 7) is installed properly on the host computer.
2. Using a T8 Torx drive, remove the two Torx screws securing the battery cover to the back housing of the
MC18 (see Figure 4-1).
Figure 4-1
Remove Battery Cover
3. Align the connector on the programming cable panel with the sync connector on the MC18 and lower the
panel to fit on the MC18.
4. Hand-tighten the two T8 Torx screws securing the programming cable panel to the MC18.
Battery Cover
CAUTION Do not remove the battery cover while the MC18 is on and do not operate the MC18 with the battery
cover removed. Follow proper Electro-Static Discharge (ESD) precautions to avoid damaging the
MC18. Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring
that the operator is properly grounded.
Sync with Host Computer 4 - 3
Figure 4-2
Installing the Programming Cable
5. Set the switch on programming cable of the programming cable panel to the side marked with a dot (see
Figure 4-2).
6. Connect the USB connector of the programming cable panel to the Host Computer. The host computer
automatically detects the MC18 and starts ActiveSync or Windows Mobile Device Center - the
synchronization program window appears on the host computer screen.
Dot Connector
Programming Cable
Programming Cable Panel
Host Computer
Sync Connector
Switch
4 - 4 MC18 Product Reference Guide
Figure 4-3
Synchronization Program Windows
7. For ActiveSync, select the Yes radio button to create a partnership with the host computer or No radio
button to connect as a guest.
For Mobile Device Center, select Set up your device or select Connect without setting your device to
connect as a guest.
8. For ActiveSync, click Next. The Microsoft ActiveSync window indicates that it is connected to the MC18.
For Windows Mobile Device Center, select the required option.
Figure 4-4
ActiveSync / Windows Mobile Device Center Connected Window
Windows Mobile Device Center
ActiveSync
Windows Mobile Device Center
ActiveSync
Sync with Host Computer 4 - 5
Removing the Programming Cable Panel
Perform this procedure to remove the programming cable panel.
1. Using a T8 Torx drive, loosen the two screws securing the programming cable panel to the MC18.
2. Lift the programming cable panel straight up.
Installing the Battery Cover
1. Align the battery cover on the MC18 and lower the panel to fit on the MC18.
2. Using a T8 Torx drive, secure with battery cover to the MC18 using the two Torx screws. Torque the screws
to 3.6 kgf/cm (3.1 in-lbs).
Setting Up an ActiveSync Connection on the Host Computer (with Windows XP)
Use this procedure to start ActiveSync:
1. Select Start > Programs > Microsoft ActiveSync on the host computer. The ActiveSync window displays.
Figure 4-5
ActiveSync Window
2. In the ActiveSync window, select File > Connection Settings. The Connection Settings window appears.
CAUTION Follow proper Electro-Static Discharge (ESD) precautions to avoid damaging the MC18. Proper ESD
precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is
properly grounded.
NOTE The normal function of the product may be disturbed by Strong Electro Magnetic Interference (for example,
static electricity). If so, simply remove and re-insert the MC18 to resume normal operation. In case the
function does not resume, please use the product in another location.
NOTE Assign each MC18 a unique device name. Do not try to synchronize more than one MC18 to the same
name.
4 - 6 MC18 Product Reference Guide
Figure 4-6
Connection Settings Window
3. Select Allow USB connections check box.
4. Select the Show status icon in Taskbar check box.
5. Select OK to save any changes made.
Setting up a Partnership
Use this procedure to set up a partnership:
1. If the Get Connected window does not appear on the host computer, select Start > All Programs > Microsoft
ActiveSync.
Figure 4-7
New Partnership Window
2. Select if you want to set up a partnership. Select either the Yes or No radio button.
3. Click Next.
4. If No is selected, skip to step 7.
Sync with Host Computer 4 - 7
Figure 4-8
Select Synchronization Setting Window
5. Select the appropriate settings and click Next.
Figure 4-9
Setup Complete Window
6. Click Finish.
7. The Microsoft ActiveSync window displays.
4 - 8 MC18 Product Reference Guide
Figure 4-10
ActiveSync Connected Window
During the first synchronization, information stored on the MC18 is copied to the host computer. When the copy
is complete and all data is synchronized, the MC18 can be disconnected from the host computer.
For more information about using ActiveSync, start ActiveSync on the host computer, then see ActiveSync
Help.
Setting Up a Windows Mobile Device Center Connection on the Host Computer
(with Windows 7)
To set up a Sync connection using Windows 7:
1. Select Start > All Programs > Windows Mobile Device Center on the host computer.
Figure 4-11
Windows Mobile Device Center (WMDC) Window
NOTE The first ActiveSync operation must be performed with a local, direct connection. To retain partnerships
after a cold boot, capture partnership registry information in a .reg file and save it in the Flash File
System, See the detailed information provided in the EMDK Windows CE Help File for Mobile
Computers.
Sync with Host Computer 4 - 9
2. In the WMDC window, under Mobile Device Settings, click Connection settings.
Figure 4-12
Connection Settings Window
3. Select Allow USB connections and adjust any additional settings as needed.
4. Click OK to save your settings.
Setting up a Partnership
To set up a partnership:
1. In the WMDC window, under Mobile Device Settings, click Set up your device.
2. Check the Files check box and click Next.
Figure 4-13
Select Synchronization Setting Window
4 - 10 MC18 Product Reference Guide
3. Set your device name and click Set Up - the Connected Window will display.
Figure 4-14
Setup Complete Window
Figure 4-15
Connected Window
During the first synchronization, information stored on the MC18 is copied to the host computer. When the copy
is complete and all data is synchronized, the MC18 can be disconnect from the host computer.
For more information about using WMDC, start the application on the host computer, then see Help.
CHAPTER 5 USING THE WINDOWS CE
DESKTOP
Introduction
The MC18 runs Windows CE 7.0 operating system and the operating system is only available for configuration
when connected to a host computer via sync program.
The MC18 enabled device is available using the user interface (UI).
App Launcher Window
The App Launcher window allows the user to launch specific applications by tapping on a menu an item. If the
App Launcher window is closed, launch the App Launcher window by touching the App Launcher shortcut
on the MC18 desktop or selecting AppLauncher.exe in the Start > Programs > Windows Explorer directory.
See Appendix B, App Launcher Configuration for instructions on modifying the App Launcher menu.
NOTE App Launcher window may vary depending upon the operating system version.
5 - 2 MC18 Product Reference Guide
Figure 5-1
App Launcher Window
Table 5-1
App Launcher Item Descriptions
Item Description
Rapid Deployment Client
Launches the Rapid Deployment application.
File Explorer
File Explorer enables working with files, folders and network on the MC18.
Utilities
Provides easy access to most used applications such as Internet Explorer.
Cradle Applications
Provides for cradle software update, control and settings and diagnostics
applications.
Demo Applications
Provides applications that demonstrate the operation of the MC18 such as
scan application.
Test Applications
Provides applications for performing diagnostics and testing of the MC18.
About
Displays information about the App Launcher.
Exit
Closes the Up Launcher window.
Using the Windows CE Desktop 5 - 3
Windows CE 7.0 Desktop
The following paragraphs describe the Windows CE 7.0 desktop. Depending upon the customer’s
configuration of the MC18, the desktop may not be available.
Status Icons
The Taskbar at the bottom of the window displays the active programs, battery status and communication
status. The taskbar (at the bottom of the screen) displays the Start button, active programs, battery status and
communication status. The taskbar icons are described in Table 5-2. The taskbar icons display the function
status, indicate what programs are active and indicate the battery charge status. The Taskbar buttons are used
to access menus, select/deselect functions or to change display windows.
•
Active Programs Icons: The active applications icons are displayed on the taskbar. If more than one
program is active, icons can be used to toggle between the open programs (applications). Touch on a
taskbar application to maximize the application.
•
AC Power/Battery Status Icons: The AC Power/Battery Status icons are shown in the taskbar to indicate
the present power supply status of the MC18. The battery status icons provide the battery status in 10%
increments from 10% to 100%.
The Taskbar is shown on the lower part of the MC18 screen. To set the properties of the taskbar, see
Properties on page 5-6.
Figure 5-2
Taskbar
NOTE The Windows CE 7.0 desktop may not be visible because the App Launcher application is active. To view
the desktop, close all running applications.
Start Button Status Icons
Task b a r
5 - 4 MC18 Product Reference Guide
Figure 5-3
Taskbar
Start Button
Touch the Start button to launch the Start menu.
•
Programs: Use to access available programs.
•
Favorites: Displays files in Favorites directory.
•
Documents: Displays files in Documents directory.
•
Settings: Accesses the Control Panel, the Network and Dial-up Connections and the Taskbar and Start
menu.
•
Help: Accesses the Windows CE Help.
•
Run . . . : Runs a program or application.
•
Suspend: Places the MC18 in the suspend state.
Table 5-2
Taskbar Icons
Icon Description
Indicates that the battery is charging.
Indicates that the battery is fully charged (100% charged).
The battery status icons provide the battery status in 10% increments from 10% to 100%.
Indicates that the battery is fully charged and the MC18 is running on external power.
Indicates IP status. Only displays when the MC18 is in emulation mode.
Indicates that the Sync application is running.
Indicates that the wireless application radio is connected to a wireless LAN network with excellent
signal strength.
Indicates that the wireless application radio is not connected to a wireless LAN network.
Start Button
Task Bar with Status Icons
Keyboard Input Panel Button
Desktop Display Button
Currently Open Programs Scroll Status Icons
Using the Windows CE Desktop 5 - 5
Figure 5-4
Start Menu
Programs Menu
From the Start menu, click Programs to launch the Programs menu. Refer to the Application Guide for
Symbol Technologies Enterprise Mobility Devices, p/n 72-68901-xx and the Microsoft® Applications for
Windows Mobile and WinCE 7.0 User Guide, p/n 72E-78456-xx for application information.
Figure 5-5
Programs Menu
Desktop Display Button
Use the Desktop Display button to minimize all open programs and display the desktop.
Entering Information Using the Keyboard Input Panels
Use the keyboard input panels (soft keyboard) to enter information in any program. To launch the keyboard
input panel, click the button on the taskbar. Select the type of input panel (Keyboard or XAMLIM). Touch a
key to enter the value. Touch the keyboard input panel button to display or to hide the keyboard input panel.
5 - 6 MC18 Product Reference Guide
Figure 5-6
Keyboard Input Panel
Task Bar and Start Menu Properties
Use the Properties functions to set display and clock options.
Properties
1. Touch Start > Settings > Taskbar and Start Menu ... . The Taskbar and Start Menu window displays.
Figure 5-7
Taskbar and Start Menu- General Tab
2. This window provides taskbar options:
•
Check the Always on Top check box to keep the taskbar on top of all other windows.
•
Check the AutoHide check box to make the taskbar disappear, click the bottom of the display to make
the taskbar return.
•
Check the Show Clock check box to display the clock on the taskbar.
3. Tou c h OK to save the settings and exit the window.
Advanced Tab
1. Touch the Advanced tab.
Keyboard
XAMLIM
Using the Windows CE Desktop 5 - 7
2. Touch the Clear button to delete all of the documents listed in the Start > Documents entry, see Start
Button on page 5-4. Typically this list is empty, but if there were documents in the list the Clear button
would delete them.
3. Touch the Expand Control Panel check box to display the entire contents of the Control Panel in list form,
rather than icons.
Figure 5-8
Taskbar and Start Menu-Advanced Tab
4. Touch OK to save the settings and exit the window.
Waking the MC18
The wake up conditions define what actions wake up the MC18 after it has gone into suspend mode. The
MC18 can go into suspend mode automatically by control panel time-out settings. These settings are
configurable and the factory default settings are shown in Table 5-3. To set the wake up conditions select Start
> Settings > Control Panel > Power icon > Wakeup tab.
Figure 5-9
Wakeup Tab
Table 5-3
Wakeup Default Settings
Condition for Wakeup Automatic Time-out
Touch Panel (Screen) No
Trigger 1 (Scan key) Yes
USB Cable Yes
5 - 8 MC18 Product Reference Guide
CHAPTER 6 SPECIAL CONSIDERATIONS
Introduction
The chapter provides information for:
•
Using language fonts
•
software development considerations
•
Improving battery charge time
•
Improving battery life
•
Cradle applications
•
MC18 Hardware Diagnostics
Fonts
The MC18 supports the following language fonts:
•
English
•
French
•
Italian
•
German
•
Spanish
•
Swedish
•
Russian
•
Greek (fonts support only)
•
Arabic (fonts support only)
The MC18 supports the installation of font libraries for use with application and web development. Simplified
Chinese, Korean, and Japanese font libraries are available on the Support Central Web site,
http://supportcentral.motorola.com. Other standard UTF-8 encoded fonts are available from third party font
6 - 2 MC18 Product Reference Guide
vendors. Developers should refer to Microsoft and third party vendor documentation for development and
usage details.
It should be noted that installing a language font library will not change the language configuration of the
operating system image, i.e., Windows messages will still be displayed in the language designated in the
factory supplied operating system image.
Special Considerations 6 - 3
Asian Font Installation
The Asian fonts must be installed onto the MC18.
Use this procedure to install Asian fonts onto the MC18.
1. Download the font package from Support Central.
2. Copy the language font files into the Application folder on the MC18:
•
.ttf, .ttc or .ac3 files
•
.reg files (required for Asian fonts)
•
.cpy files.
3. Cold boot the MC18.
After the MC18 re-boots, the installed fonts are available for use.
Refer to http://msdn2.microsoft.com/en-us/library/aa911446.aspx for an explanation of font usage and
installation.
Software Development Considerations
•
Dim or turn off the backlight when the MC18 is idle.
•
Whenever possible use default key code settings.
•
To improve performance, use RAM instead of flash memory.
•
Always lock the cradle after unlocking it.
•
Cold booting the MC18 erases all files in RAM. Be sure to save any critical files in Application folder, e.g.;
Radio profile, time zone setting, license keys etc.
•
User developed applications should provide a method for exiting or launching Rapid Deployment to
enable re-staging the MC18.
•
For detailed information on how to control the cradle LEDs and locking/unlocking the MC18 in the cradle,
refer to the EMDK Help file.
Tips for Improving Battery Charge Time
To improve battery charging time:
•
Avoid unnecessary wireless communication while the MC18 is in the cradle.
•
Use maximum power save mode when setting up the wireless profile. (This greatly improves charging
time since the radio accounts for a large amount of power).
•
Ensure there is a good wireless signal nearby (a poor signal causes the radio to enter high power mode
much more often then normal.)
•
Turn off display while in the cradle.
6 - 4 MC18 Product Reference Guide
Tips for Improving Battery Life
The MC18 has many functions to allow server/client applications control over its power management. To
improve battery life:
•
Place the MC18 in a cradle connected to AC power when not in use.
•
After the customer check-out, place the MC18 in suspend mode. This prevents the MC18’s battery from
discharging while sitting at a counter before being returned to the cradle. Once inserted in the cradle, the
MC18 wakes up automatically.
•
If placed in suspend mode, scan key press can be set to wake up the MC18. This can greatly increase
battery life.
•
If the user application does not allow placing the MC18 in suspend mode, turn off the backlight after the
time-out period.
•
Set the backlight brightness to the minimum required by the application.
•
Ensure a good wireless signal.
•
Set the wireless profile to MAX Power Save mode. If CAM mode is selected, the device does not
maximize power savings.
Running time for the MC18 is expected to be approximately 6 to 7 hours with the following profile:
•
2 scans/minute
•
transmitting 32K bytes of data per scan
•
75% display brightness
•
50% On/Off backlight
•
Associate to an access point (AP) with “Good” signal strength and configure the wireless profile to MAX
Power Save mode.
Changing the Power Settings
Use this procedure to set the MC18 to turn off after a short period of non-use:
1. Select Start > Settings > Control Panel > Power icon > Advanced tab.
2. Select the On battery power: Turn off device if not used for: check box and select a value from the
drop-down list box.
3. Select OK.
Changing the Display Backlight Settings
Use this procedure to change the display backlight settings to conserve battery power:
NOTE In suspend mode, the radio cannot communicate with an AP.
NOTE Use remote control software to navigate the operating system. See Chapter 5, Using the Windows CE
Desktop for instructions.
NOTE Use remote control software to navigate the operating system. See Chapter 5, Using the Windows CE
Desktop for instructions.
Special Considerations 6 - 5
1. Select Start > Settings > Control Panel > Backlight icon > Battery Power tab.
2. Select the On battery power: Disable backlight if not used for: check box and select a value from the
drop-down list box.
3. Select the Brightness tab.
4. Select the Disable backlight check box to completely turn off the display backlight.
5. Use the slider to set the brightness of the backlight. Set it to a low value to save battery power.
6. Select OK.
The display backlight value can also be set using a registry setting.
Key Name: [HKEY_CURRENT_USER\ControlPanel\BackLight]
"BatteryTimeout"=dword:00000000 ; timeout set to never
"ACTimeout"=dword:00000000 ; timeout set to never
NOTE By default, backlight is set NOT to time-out on user inactivity – this can be modified using the
Backlight control panel applet.
6 - 6 MC18 Product Reference Guide
Cradle Utility
The cradle Utility enables to:
•
Updating the cradle firmware
•
Setting and controlling the cradle
•
Performing cradle diagnostics
•
Viewing cradle information
Cradle Firmware Update
The CradleFWUpdater application allows to manually update cradle firmware using MC18 terminal.
Use this procedure to update Cradle Firmware:
1. Using a synchronization program, copy the new firmware file to the MC18 (see Chapter 4, Sync with Host
Computer).
2. On the home screen of the MC18, double click the AppLauncer icon.
Result: The App Launcher screen is displayed.
Figure 6-1
MC18 Home Screen
Special Considerations 6 - 7
3. On the App Launcher screen, click Cradle Applications.
Result: The Cradle Applications menu is displayed
Figure 6-2
App Launcher Screen
4. On the Cradle Applications menu, click Cradle Firmware Update.
5. Dock the MC18 inside the cradle.
6. Double click FW File location.
Result: The Select HEX box is displayed.
6 - 8 MC18 Product Reference Guide
7. From the Select HEX box, select a firmware file and click OK.
8. Click Program Firmware. A warning box displays Please don’t remove the device from the cradle until
PW Update completes.
9. Click OK to initiate the firmware update process.
NOTE During the firmware initiation process, the application resets the cradle. If the following error box displays:
Please manually rest the cradle and then press “OK” button. The user is required to manually reset
the cradle.
Perform this procedure to manually reset the cradle:
a. Disconnect power from the power supply unit of the cradle.
b. Reconnect power to the power supply unit of the cradle.
c. Click OK before the LEDs on the cradle start glowing, to remove the error message and
continue. Failing to click OK before the LEDs starts glowing will re-display the error message.
If user fails continuously 5 times, the firmware update process stops.
d. If application is successful, it will start downloading process as from step 6.
Special Considerations 6 - 9
1. After resetting the cradle, the application starts the firmware download process.
2. When Download Complete is displayed on the screen, the firmware update process is completed
successfully. Click Unlock Cradle to unlock and remove the MC18 from the cradle.
Setting and Controlling the Cradle
The Cradle Utility application allows to manually set and control cradle features.
•
Unlock: enables to set a 10 to 30 seconds time-out delay before the MC18 is releases from the cradle.
•
Cradle Information: Setting or retrieving the cradle ID and location (row, column and dispenser wall).
•
Setting the cradle charging rate: Depending on the cradle installation configuration, the store technician
can configure each individual cradle slots to enable/disable fast charge. Each cradle can be configured
NOTE Setting and Controlling the cradle can also be done through the Pocket Browser application.
NOTE The cradle ID and location information and charge settings is retained across firmware upgrades.
6 - 10 MC18 Product Reference Guide
to charge its docked terminal at 1Ah (normal charging mode - default setting) or 1.5Ah (fast charging
mode).
Use this procedure to set and control the cradle:
1. Dock the MC18 inside the cradle.
2. On the home screen of the MC18, double click the AppLauncer icon on the home screen of the MC18
Result: The App Launcher screen is displayed,
3. On the App Launcher screen, click Cradle Applications.
Result: The Cradle Applications menu is displayed
NOTE The cradle charging rate is retained across firmware upgrades.
Special Considerations 6 - 11
4. On the Cradle Applications menu, click Cradle Utility.
5. Click the Settings tab to set the cradle information:
a. Row ID: The cradle row number in the dispenser wall.
b. Column ID: The cradle column number in the dispenser wall.
c. Wall ID: The number of dispenser wall where the cradle is positioned.
d. Unlock Period: The number of seconds that pass from the time the unlock signal is received to
unlocking the MC18 from the cradle.
e. Unlock: Press Unlock to manually unlock the MC18 from the cradle.
f. LED: Check the LED box to enable the cradle LED indication.
g. Smooth Effect: Check the Smooth Effect box to enable soft on/off blink of LED.
h. LED Setting > On: The cradle LED is set to blink during unlock. Set the duration that the LED remains
off.
i. LED Setting > Off: The cradle LED is set to blink during unlock. Set the duration that the LED will
remains off during a blink.
j. LED Setting > Count: The cradle LED is set to blink during unlock. Set the number of blinks that the
LED after receiving an unlock signal.
k. Blink: Click to test the cradle LED operation.
l. Write Data: Program the information shown on the screen to the cradle memory.
m. Reset Row: Remove row information from the cradle memory.
n. Reset Column: Remove column information from the cradle memory.
6 - 12 MC18 Product Reference Guide
o. Read Data: Retrieve setting data from the cradle memory and display on the screen.
p. Enable Fast Charge: Enable the cradle to charge the MC18 at a current of 1.5A (default setting is 1A)
q. Exit: Exit the Cradle Applications menu.
Performing Cradle Diagnostics
1. On the home screen of the MC18, double click the AppLauncer icon.
Result: The App Launcher screen is displayed.
2. On the AppLauncer screen, double click Cradle Applications > Cradle Utility.
3. Click the Diagnostics tab to perform the cradle diagnostics:
a. Cycle Reading: Check the Cycle Reading box to perform continues diagnostics and display the
cradle status information. During diagnostics, a progress bar is shown of the screen.
b. Import Data: Click to save the recorded results of the diagnostics on a file.
c. Read Data: Click to start performing diagnostics.
Viewing Cradle Information
1. On the home screen of the MC18, double click the AppLauncer icon.
Result: The App Launcher screen is displayed.
2. On the AppLauncer screen, double click Cradle Applications > Cradle Utility.
Special Considerations 6 - 13
3. Click the Info tab to read the cradle information:
MC18 Hardware Diagnostics
MC18 has an in built diagnostics engine that test the following hardware sections:
•
Battery health in percentage
•
Battery remaining capacity in minutes
•
Battery remaining capacity in percent (while charging and discharging)
•
Battery manufacturing date
•
Time remaining in minutes to be put in cradle for ‘x’ minutes of shopping trip
•
Time since battery was replaced last
•
Duration in which the battery was charged during the current charge cycle
•
Time since last reboot.
Use this procedure to view hardware diagnostics to the MC18
NOTE Performing hardware diagnostics to the MC18 can also be done through the Pocket Browser application.
6 - 14 MC18 Product Reference Guide
1. On the App Launcher screen, click Test Applications.
Result: The Test Application menu is displayed
2. Click DiagnosticApp. |
Result: The Diagnostic Test App screen is displayed.
Figure 6-3
Diagnostic Test App Screen
Special Considerations 6 - 15
Soft Button Panel
The Soft Button Panel application enables to create a soft button panel at the lower part of the MC18 screen.
The soft button panel includes three buttons that can be customize to perform the following basic keyboard
operations:
•
Up
•
Down
•
Escape (Esc)
•
Enter
•
Left
•
Right
Use this procedure to create and configure a soft button panel:
1. From the home screen of the MC18, click Start > Programs > Soft Panel Settings.
Figure 6-4
Soft Panel Settings Window
2. Check the Enable Soft Key box to enable settings.
3. Using the provided pallets, select the soft keys panel, buttons and puller color.
4. Scroll to the button of the window and type the text that will display on each button.
5. Use the drop menu to select the operation of each button.
6. Click Save.
6 - 16 MC18 Product Reference Guide
MC18 Demo Application
The MC18 Demo application enables the customers to develop a self-service shopping assistance application.
The demo application can be custom to reflect your brand name, logo and text colors.
The application provides customers the following:
•
Plan a shopping list(s) at home and follow the list as they shop.
•
Scanning products as they shop, customers get accurate data before they pay.
•
Get total cost and saving information as they shop.
•
Target promotions based on the record of their shopping history.
•
Help find the products they are looking for and suggests related items to complement their primary
purchase.
Demonstrating the Application
To demonstrate the demo application:
1. To start creating a demo application, tap Start > Programs > MC18 Demo - the MC18 Demo Application
start screen is displayed.
Figure 6-5
MC18 Demo Application Start Screen
2. Tap on New Shopper to demo the experience of a new shopper or Frequent Shopper to demo the
experience of a frequent shopper.
Special Considerations 6 - 17
3. Tap Start Demo to start the demonstration - the Welcome Shopper Screen is displayed.
Figure 6-6
Shopper Welcome Screen
4. Scan a product bar code to start shopping. Alternatively, turn the shopping dial left or right to view and
select offers, tips and social media content or tap Start shopping to see your Basket Screen.
Figure 6-7
Basket Screen
5. On the basket screen, tap a navigation icon to display:
•
Lists: Select a shopping lists with your products. A shopping list created at the customer home will
show and followed shopping.
The status of the products is indicated by the following icons:
6 - 18 MC18 Product Reference Guide
• : Product on your shopping list that was not purchased yet
• : Product on your shopping list that you have purchased
• : Product you have purchased that was not on your shopping list.
Figure 6-8
Basket Screens
•
Basket: A list of all scanned products in your basket
•
Offers: List of special offers and location of the product on an aisle
Figure 6-9
Offers Screen
Special Considerations 6 - 19
•
Spend: Weekly and monthly spending information and analysis
Figure 6-10
Spend Screen
• : Tap to return to shopper welcome screen
• : Tap to display today’s spend information
• : Tap to restart, quit or enable/disable notifications
6 - 20 MC18 Product Reference Guide
Customizing the Application
To customize the application:
1. From the MC18 Demo Application start screen is displayed, tab Customize this demo.
Figure 6-11
MC18 Demo Application Start Screen
2. In the Customize Demo screen, enter Brand name, Logo and set the color of header and text.
3. Use the Upload file option to upload a database file in JSON (JavaScript Object Notation) format from the
MC18 or a web location.
4. Use the Upload video option to upload a video file from the MC18 or a web location.
CHAPTER 7 POCKET BROWSER
Introduction
This feature-rich, mobile application development tool is designed to allow Web developers to rapidly create
robust mobile applications that can include a wide range of advanced data capture capabilities. Whether you
want to streamline your warehouse, delivery or service operations, or enable more robust asset tracking or
visibility, Pocket Browser will help you get your enterprise mobility solution up and running faster — and more
cost efficiently.
The Pocket Browser Developer Help provides detailed information about how to use each feature of the
browser. Each feature includes a sample for you to use, however, please be aware that the sample does not
necessarily show the only way to implement each feature.
Pocket Browser enables developers and integrators to provide advanced Web-based solutions to select
Microsoft® Windows Mobile and Windows CE mobile computers. PocketBrowser makes the most of
enterprise-level applications while speeding up development time and reducing costs. With it, making the
transition to web-based solutions is now fast, easy and affordable - especially in high-volume mobile
environments.
Pocket Browser is a software tool that extends the core rendering engine functionality of Microsoft PocketIE or
Microsoft IE with Symbol Technologies application programming interfaces (APIs). It provides interfaces to the
MC18 hardware and features using meta tags and Microsoft ActiveX® components designed specifically for
Symbol Technologies systems. Pocket Browser offers easy integration with bar code scanners, RFID readers
and other peripherals such as printers and magnetic stripe readers (MSR) for complete transaction processing.
Sample Application
The MC18 comes with a sample PocketBrowser v 3.1.0 applications factory-installed. The sample application
is accessible from the Programs menu.
To start PocketBrowser, select Start > Programs > Pocket Browser. The PocketBrowser window appears.
7 - 2 MC18 Product Reference Guide
Figure 7-1
Sample PocketBrowser Screen
The sample PocketBrowser provides the following information:
•
Battery level status bars
•
WLAN signal strength status bars
•
Battery Details:
•Battery strength in percentage
•Battery change / no charge status
•
WLAN details:
•ESSID name
•Signal
•IP Address of the MC18
•MAC address of the MC18
The three buttons at the bottom of the screen:
•
UNLOCK/LOCK - Unlocks and locks the MC18 into the cradle
•
LEDS - Illuminates the cradle LEDs
•
QUIT - Exits the sample PocketBrowser application
Configuring the Pocket Browser
The information on the Pocket Browser startup page can be configured by changing the Config.xml file (from
the MC18 root directory, select Program Files > PocketBrowser > Config > Config.xml). Before launching
the Pocket Browser for configuration, the MC18 must be connected to a network.
Battery Status Indicator
Wireless Signal Strength Indicator
CHAPTER 8 CRADLE INSTALLATION
Introduction
A system is comprised of a family of hardware devices interconnected through a WLAN radio backbone to the
retail establishment’s server(s). The hardware devices are the MC18 mobile computers, single-slot or three
slot cradles, power supplies and cables. A dispenser typically refers to a piece of furniture which has mounted
to it the cradles, their power supplies, and cables.
Customers (retail establishments) design their own dispensers to meet their particular floor space and display
requirements. The information in this chapter should help a customer to design a dispenser and to understand
the installation requirements.
Installation of the Single-Slot Cradle
Removing the Front Cover
Use this procedure to remove the front cover:
1. Loosen two captive screws securing the front cover to the base.
Figure 8-1
Remove Screws
2. Pull front cover away from base and then lift out of the base.
IMPORTANT The MC18 cradles are NOT compatible with MC17 cradles and the MC17 cradles are NOT compatible with
MC18 cradles.
8 - 2 MC18 Product Reference Guide
Figure 8-2
Cover Removal
Mounting the Cradle
The charge cradle contains mounting holes in the back housing so that it can be bolted to supporting furniture.
In addition, it comes with plugs and a variety of cable routing outlets. Cable outlets not used can be concealed
with the plugs provided. Figure 8-3 provide the information required to design correct mounting holes for the
charge cradles.
Alignment Holes
Cradle Installation 8 - 3
Figure 8-3
Cradle Mounting Template
Mounting holes (4)
20.5 mm
(0.80”)
86 ± 0.2 mm
(3.39 ± 0.01”)
10 mm
(0.40”)
127 mm ± 0.4 mm
(5.0” ± 0.02”)
154 ± 0.2 mm
(6.06” ± 0.01”)
271.8 mm ± 0.7 mm
(10.70” ± 0.03”)
8 - 4 MC18 Product Reference Guide
Figure 8-4
Overall Depth of Cradle
Wiring
1. Install power supply, including AC line cord and power cable, into Decorative Housing.
Figure 8-5
Connecting Power Supply
Depth of cradle:
99 mm
(3.9”)
NOTE During installation ensure all interconnect cables are fully enclosed within the power supply or cradle enclosure.
Power Cable 25-66420-01R
Power Supply PWRS-14000-241R
(inside Decorative Housing)
Cradle Installation 8 - 5
2. Insert power cable through a cable outlet of cradle back housing.
3. Plug connector into power connector on printed circuit board.
4. If more than one cradle, connect the interconnect cable from the first cradle to the second cradle.
Figure 8-6
Daisy-Chaining Cradles
5. Use plugs to cover un-used cable outlets.
Figure 8-7
Cable Hole Plug Installation
Assembly
1. Replace cover.
2. Secure cover with screws.
Interconnect Cable 25-66431-01R
8 - 6 MC18 Product Reference Guide
Figure 8-8
Replace Cover
3. Insert bar code target cover.
4. Push target cover into front cover until it snaps into place.
Figure 8-9
Replace Target Bar Code Cover
NOTE Do not install the target cover until you are sure that you do not need to remove the front cover again.
Cradle Installation 8 - 7
System Cabling
There are some general limitations that must be taken into account when designing a dispenser and ordering
hardware elements of a system:
•
No more than six cradles can be powered off of one power supply and power cable 25-66420-01R.
•
No more than 12 cradles can be powered off of one power supply and “Y” power cable 25-67592-01R.
•
No more than six cradles can be powered off each leg of the “Y” power cable.
•
A power supply cable runs from the power supply to one or two cradles.
•
Cradle interconnection cables run between each successive cradle in the chain.
•
The power supply is air cooled, and as such expects some circulation of fresh air around it. Do not
enclose it in a small airtight enclosure.
•
Power supplies must be mounted in their natural, landscape orientation. They contain fans and their
vents must allow for the free flow of air.
•
Power supplies should be mounted either above or below dispensers and entrance heads. Mounting of
power supplies to the right or left is not preferred.
•
When laying out furniture, cable routing should be as direct as possible. Routing should follow vertical
and horizontal runs through the modules. As part of each power supply that is shipped is a set of labels
numbered 1 through 12. These labels are to be used to track the number of loads on a particular supply.
Each label is affixed to the cradle interconnection cable when a cradle is added to the daisy chain. When
all labels are used, the supply is fully loaded.
Figure 8-10 shows how the maximum number of cradles can be cabled to a power supply using power cable
25-66420-01R.
Figure 8-11 shows how the maximum number of cradles can be cabled to a power supply using the “Y” power
cable 25-67592-01R. Note that there are only six cradles per leg of the power supply cable, and only 12
cradles in total.
Figure 8-10
Maximum Number of Charge Cradles per Power Supply
8 - 8 MC18 Product Reference Guide
Figure 8-11
Maximum Number of Charge Cradles per Power Supply with “Y” Power Cable
Cradle Installation 8 - 9
Installation of the Three Slot Cradle
Installation of the three slot cradle include the following mounting steps:
•
Selecting the mounting configuration (see Mounting Configurations on page 8-9)
•
Selecting the charging mode (see Charging Modes on page 8-11)
•
Mounting the power supply unit (see Mounting the Power Supply Unit on page 8-19)
•
Setting the cradle(s) (see Setting and Controlling the Cradle on page 6-9)
Mounting Configurations
Three slot cradles can be installed in the following mounting configurations:
•
High Density (HD) configuration - Using HD cradles
•
Super High Density (SHD) configuration - Using SHD cradles
•
Desktop configuration - Using stand alone cradle(s) on a flat surface
High Density Configuration
The cradle can be installed in high density configuration so that the display of the MC18 units is facing the user.
In such configuration, cradles are installed in a vertical gap of 35mm between each other.
Figure 8-12
Installation in High Density Configuration
NOTE In high density configuration, the MC18 units have 10 Degrees forward-facing tilt that should be taken in consideration
if furniture is planed to be placed in front of the dispenser wall.
35mm
8 - 10 MC18 Product Reference Guide
The installation of the dispenser wall can be design so that it tilts backward slightly in the following angles:
Figure 8-13
Dispenser Wall Angles
Super High Density Configuration
The cradle can be installed in super high density configuration so that the display of the MC18 units is facing
up. In such configuration, cradles are installed with vertical gap of 7mm from each other to allow more cradles
per given area.
Figure 8-14
Installation in Super High Density Configuration
274 mm 301 mm 387 mm 499 mm
0
°
5
°
10
°
10
°
7mm
Cradle Installation 8 - 11
Desktop Configuration
In desktop configuration, the cradle can be placed on a flat tabletop or shelf in checkout locations or back room
locations.
Figure 8-15
Installation in Desktop Configuration
Charging Modes
Three slot cradles can be installed in the following charging modes:
•
Standard charging
•
Fast charging
There are some general charging considerations that must be taken into account when designing a dispenser
and ordering hardware elements of a system:
Standard Charging Mode
•
In standard charging mode, no more than four cradles can be powered off of one power supply unit (p/n
PWRS-14000-241R) using “Y” power cable (p/n 25-67592-01R or p/n 25-66210-01R), power extension
cables (p/n CBL-MC18-EXINT1-01) and interconnect cables (p/n 25-66431-01R).
•
In standard charging mode, the current draw by each docked MC18 can reach a maximum of 1A.
•
Cable routing should be as direct as possible. Routing should follow vertical and horizontal runs through
the modules.
8 - 12 MC18 Product Reference Guide
Figure 8-16 shows how the four cradles can be cabled to a power supply unit in standard charging mode.
Figure 8-16
Standard Charging Mode - Cable Connections
Fast Charging Mode
•
In fast charging mode, no more than three cradles can be powered off of one power supply unit (p/n
PWRS-14000-241R) using “Y” power cable (p/n 25-67592-01R or p/n 25-66210-01R), power extension
cables (p/n CBL-MC18-EXINT1-01) and interconnect cable (p/n 25-66431-01R).
•
In fast charging mode, the current draw by each docked MC18 can reach a maximum of 1.5A.
•
Cable routing should be as direct as possible. Routing should follow vertical and horizontal runs through
the modules.
Figure 8-17 shows how the three cradles can be cabled to a power supply unit in fast charging mode.
“Y” Power Cable
25-67592-01R or
25-66210-01R
Power Extension Cable
(p/n
CBL-MC18-EXINT1-01)
Power Supply Unit
PWRS-14000-241R
Interconnect Cable
(p/n 25-66431-01R)
Cradle Installation 8 - 13
Figure 8-17
Fast Charging Mode Cable Connections
“Y” Power Cable
25-67592-01R or
25-66210-01R
Power Extension Cable
(p/n
CBL-MC18-EXINT1-01)
Power Supply Unit
PWRS-14000-241R
Interconnect Cable
(p/n 25-66431-01R)
8 - 14 MC18 Product Reference Guide
Mounting the Three Slot Cradle on a Dispenser Wall
The cradle can be bolted to a dispenser wall or any supporting furniture using eight mounting holes. The back
cover of the cradle has two access holes for routing power cables to \ from a power supply unit or adjacent
cradle. Figure 8-18 provides a mounting template for cradle installation.
Perform this procedure to mount the cradle on a dispenser wall:
1. Use the wall mount template to plan and mark the screw locations on the dispenser wall.
Figure 8-18
Three Slot Cradle - Mounting Template and Overall Depth
CAUTION DO NOT connect more than four cradles to a single power supply unit.
DO NOT connect the power supply unit to power outlet until all installation steps are completed.
NOTE The following procedure is an example installation of three slot cradles in fast charging mode - high density
configuration.
7.2 mm (0.28”)
Access Holes
Depth of cradle 125 mm (3.9”)
208.4 mm (8.2”)
312 mm (12.28”)
104.2 mm (4.1”)
13.6 mm (0.53”)
134.6 mm (5.3”)
9.1 mm (0.35”)
14.4 mm (0.56”)
15.8 mm (0.63”)
7.2 mm (0.28”)
14.4 mm (0.56”)
13.6 mm (0.53”)
9.1 mm (0.35”)
Cradle Installation 8 - 15
2. In all cradles, plug the power extension cable (p/n CBL-MC18-EXINT1-01) to free the connector on left
slot.
3. Plug interconnect cable (p/n 25-66431-01R) to free connector on right slot.
Figure 8-19
Three Slot Cradle - Cable Connections
4. On all the back covers, knock-out the stamped access hole(s).
Figure 8-20
Three Slot Cradle - Stamped Access Hole(s)
5. Route interconnect cables through access holes in back covers.
Figure 8-21
Three Slot Cradle - Back Cover Cable Routs
Power Extension Cable
(p/n CBL-MC18-EXINT1-01)
Interconnect Cable
(p/n 25-66431-01R)
Stamped Access Hole(s)
8 - 16 MC18 Product Reference Guide
6. Secure the back covers to cradles using six T10 Torx screws (supplied) Torque screws to 6 Kgf-cm (5.2
in-lb).
Figure 8-22
Three Slot Cradle - Securing the Back Cover
7. Insert the front cover removal tool into two slots, lever upwards and pull to remove front cover from cradle.
Figure 8-23
Three Slot Cradle - Removing Front Cover
8. Position the cradle on the dispenser wall and route all interconnect cables through the access holes in the
dispenser wall.
9. Fasten the cradle to the wall using eight screws (not supplied). Ensure to use additional wall mounting
hardware, as needed, for safe mounting according to the wall type.
Figure 8-24
Three Slot Cradle - Fastening the Cradle to a Wall
Cradle Installation 8 - 17
10. Insert tabs on upper side of front cover into slots on cradle and rotate cover down until it snaps into place.
Figure 8-25
Three Slot Cradle - Connecting the Front Cover
11. Plug Power Extension Cable (p/n CBL-MC18-EXINT1-01) to interconnect cable (p/n 25-66431-01R).
12. Plug “Y” cable (25-67592-01R) to Interconnect cables (p/n 25-66431-01R).
13. Plug “Y” cable (25-67592-01R) to power supply unit.
14. Secure power supply unit (p/n PWRS-14000-241R) to the back of the dispenser wall.
1
2
8 - 18 MC18 Product Reference Guide
15. Connect the power cord to the power supply unit and to a 110/220 VAC outlet.
Figure 8-26
Three Slot Cradle - Connection to Power Supply Unit
16. Place the socket onto the cradle and secure the four screws.
17. Place the socket cover onto the cradle and secure the two screws.
Cradle Installation 8 - 19
Mounting the Power Supply Unit
The power supply can be housed in an optional plastic housing, p/n PSS-3PS04-00R, to match the cradles and
hide bare power supplies and cables. This section provides the information required to mount the plastic
housing
To install the power supply unit inside the plastic housing:
1. Use the mounting template of the power supply housing to plan and mark the screw locations on the
dispenser wall.
Figure 8-27
Power Supply Housing Mounting Template
2. Feed cables through access holes in bottom housing.
3. Plug connectors into power supply.
4. Place power supply into bottom housing.
5. Place two mounting brackets over power supply and secure each mounting bracket with two screws.
NOTE The power supply unit should be mounted in landscape orientation.
Power supplies must be mounted in their natural, landscape orientation. They contain fans and their vents
must allow for the free flow of air.
IMPORTANT The power supply unit is air cooled and requires circulation of free air around it. Do not enclose it in a
small airtight enclosure other than plastic housing, p/n PSS-3PS04-00R.
UP
(View from Inside Housing)
The depth of the fully-assembled power supply decorative housing is 81.23 mm (3.198”).
10 mm
(0.394”)
38.1 mm
(1.50”)
135.9 mm
(5.35”)
115.9 mm
(4.562”)
254.0 mm
(10.00”)
68.4 mm
(2.693”)
109.4 mm
(4.307”)
8 - 20 MC18 Product Reference Guide
Figure 8-28
Power Supply Assembly
6. Align top housing over bottom housing and secure using six screws.
Figure 8-29
Top Housing Installation
AC line Cord
Output Cable
Mounting bracket
Screws
Bottom Housing
Top Housing
Screws
CHAPTER 9 APPLICATION DEPLOYMENT
Software Installation on Development PC
To develop applications to run on the MC18, use one or all of the following:
•
Microsoft Visual Studio 2005/2008
•
Enterprise Mobility Developer Kit (EMDK) for C/C++
•
Enterprise Mobility Developer Kit (EMDK) for .NET
•
Enterprise Mobility Developer Kit (EMDK) for Pocket Browser
•
Windows CE Platform PSDK for MC18No
•
Active Sync v4.5/ WMDC v6.1
•
Device Configuration Package (DCP) for 8 v99.45.00xx.
Refer to the Developer Guide, p/n 72E-71161-xx, for detailed information on the EMDKs.
The Windows CE Platform SDK for the MC18xxc50 is used in conjunction with the EMDK for C to create
Windows CE applications for the MC18. The Platform SDK installs a new Windows CE device type and its
associated libraries onto the development PC.
The Device Configuration Package (DCP) is required to create and download hex images that represent flash
partitions to the MC18. The DCP includes the user documentation, flash partitions, Terminal Configuration
Manager (TCM) and the associated TCM scripts.
Device Configuration Package
Use this procedure to install the DCP for MC18xxc50:
1. Download the DCP from the Support Central web site,http://www.motorolasolutions.com/support:
a. On http://www.motorolasolutions.com/support, select Software Downloads.
b. Select Mobile Computers and then select MC18.
c. Select the Device Configuration Package (DCP).
d. Save the .exe file to the development computer.
9 - 2 MC18 Product Reference Guide
2. Locate the .exe file on the development computer, double-click the file, and follow the install screen
prompts.
3. Once installed, access the major components of the DCP from the Symbol Device Configuration Package
(DCP) for MC18xxc50 program group of the Windows Start Menu.
Platform SDK
Different Platform SDKs are required for the Microsoft® Windows CE 7.0 Professional Core platforms.
Use this procedure to download and install the appropriate Platform SDK:
1. Download the appropriate Platform SDK from the Support Central web site,
http://www.motorolasolutions.com/support:
a. On http://www.motorolasolutions.com/support.com select Software Downloads.
b. Select Mobile Computers and then select MC18.
c. Select the Platform SDK.
d. Save the .exe file to the development computer.
2. Run the file and follow the screen prompts to install.
Enterprise Mobility Developer Kits
Use this procedure to install an EMDK:
1. Download the EMDK from the Support Central web site,http://www.motorolasolutions.com/support:
a. Onhttp://www.motorolasolutions.com/support, select Developer Downloads and sign in.
b. Select Mobile Computers and then select MC18.
c. Select the latest version of the Enterprise Mobility Developer Kit.
d. Download the .exe file to the development computer.
2. Double-click the executable file and follow the install screen prompts.
Installing Other Development Software
Developing applications for the MC18 may require installing other development software such as application
development environments on the development PC. Follow the installation instructions provided with this
software.
Application Deployment 9 - 3
Deployment
With the appropriate accessory, software, and connection, the MC18 can share information with the host
device. This section provides information about installing software and files on the MC18.
Download/install software using:
•
ActiveSync / Windows Mobile Device Center
•
IPL.
ActiveSync
Use ActiveSync or Windows Mobile Device Center to copy files from a host computer to the MC18.
1. Ensure that ActiveSync or Windows Mobile Device Center is installed and that a partnership has been
created, see Chapter 4, Sync with Host Computer.
2. Connect the MC18 to the host computer using the cradle, see Connecting the MC18 to a Host Computer
on page 4-2 for connection information.
3. On the host computer, select Start > All Programs > ActiveSync (or Windows Mobile Device Center).
4. Select Explore (or File Management).
Figure 9-1
ActiveSync Explorer
5. Double-click the folder to expand the contents of the folder.
9 - 4 MC18 Product Reference Guide
Figure 9-2
My Pocket PC Contents
6. Use Explorer to locate the host computer directory that contains the file to download. Touch that directory
in the left pane to display its contents in the right pane.
7. Drag the desired file(s) from the host computer to the desired mobile device folder.
•
Program Files folder: files stored in this folder are discarded after a cold boot.
•
Application folder: files stored in this folder are retained after a cold boot.
IPL
Use IPL to download files onto the MC18, to download customized flash file system partitions to the MC18 and
load hex files to the flash memory of the MC18.
There are two types of updates supported by the MC18: partitions and files. The file system used by the MC18
is the same as the file system used on a desktop computer. A file is a unit of data that can be accessed using a
file name and a location in the file system. When a file is replaced, only the contents of the previous file are
erased. The operating system must be running for a file to be updated, so the IPL cannot perform individual file
updates as it is a stand-alone program that does not require the operating system to be running.
A typical partition is a group of files, combined into a single “partition” that represents a specific area of storage.
Examples of partitions are the flash file systems such as Platform or Application. (Using the desktop computer
comparison, these partitions are roughly equivalent to a C: or D: hard disk drive.) In addition to the “hard disk”
partitions, some partitions are used for single items such as the operating system, monitor, or splash screen.
(Again using a desktop computer comparison, these partitions are roughly the equivalent of the BIOS or
special hidden system files.) When a partition is updated, all data that was previously in its storage region is
erased - i.e. it is not a merge but rather a replacement operation. Typically, the operating system is not running
when partitions are updated, so IPL can perform partition updates.
Partition images for selected partitions can be created by TCM. All partition images suitable for use by IPL are
in hex file format for transfer by TCM from the development computer to the MC18.
Upgrade requirements:
•
The hex files to be downloaded (on development computer)
•
A connection from the host computer and the MC18 (either serial or wireless)
Application Deployment 9 - 5
•
• TCM (on development computer) to download the files.
Once these requirements are satisfied, the MC18 can be upgraded by invoking IPL and navigating the menus.
Updating Images
The MC18 contains tools that update all operating system components. All updates are distributed as
packages and/or hex images. Update packages can contain either partial or complete updates for the
operating system. Symbol Technologies distributes the update packages on the Support Central Web Site,
http://www.motorolasolutions.com/support.
Update an operating system component using one of the following:
•
OS Update
•
BootLoader
•
MSP
OSUpdate Loader
Operating system component can be downloaded to the MC18 using the Temp folder.
Using the Temp Folder
To initiate an update using the MC18 Temp folder:
1. Go to the Support Central web site,http://www.motorolasolutions.com/support and download the
appropriate update package.
2. Connect the MC18 to a host computer using. See Connecting the MC18 to a Host Computer on page 4-2.
3. Select Start > Settings > Control Panel.
4. Select System icon.
5. Select Memory tab.
Figure 9-3
System Properties - Memory Tab
6. Move the slider to the center position.
9 - 6 MC18 Product Reference Guide
7. Select OK.
8. Using ActiveSync or Windows Mobile Device Center, copy the update package to the \Temp folder on the
MC18.
9. On the MC18, use Windows Explorer and navigate to the \Temp folder.
10. Open the OSUpdate folder.
11. Select the file: 18X0c70Ben_TEMP.
12. When the Update Loader application finds the appropriate file, it loads the package onto the MC18. A
progress bar displays until the update completes.
13. When complete, the MC18 re-boots.
Bootloader
Use Bootloader to download hex files to the MC18 from a host computer via USB.
MC18
Use Bootloader to download customized flash file system partitions to the MC18 and load hex files to the flash
memory of the MC18.
To load the hex files on to the MC18 using USB:
1. Download the USBDownload application from the Support Central web site. Follow the installation
instructions with the application.
2. Connect the MC18 to a host computer using. See Connecting the MC18 to a Host Computer on page 4-2.
3. On the host computer, launch the USBDownload application.
Figure 9-4
USB Download Window
4. Simultaneously press the Power button and the 1 and 9 keys.
Application Deployment 9 - 7
5. Immediately, as soon as the device starts to boot, press and hold the scan key. The Bootloader screen
appears.
Figure 9-5
Bootloader Menu
1. Use the scan key to select Download from USB.
2. The Bootloader displays the following:
Figure 9-6
Waiting for Input
CAUTION To ensure a successful download, do not remove power from the MC18 while in Bootloader.
9 - 8 MC18 Product Reference Guide
Figure 9-7
On the host computer, locate the hex files to download.
Figure 9-8
Select Source File Window
1. Select the hex files and the click Open.
Figure 9-9
Select Hex File(s)
NOTE One hex file or multiple hex files can be selected. To select multiple files, press the Ctrl key while selecting
files.
If selecting multiple files to download, USBDownload reads the header of the file and identifies the file
type. If the Partition table file is among the files selected, then USBDownload downloads that file first.
Similarly, USBDownload downloads the CPLD file last.
18X0c70Ben_TEMP
Application Deployment 9 - 9
2. Click the LOAD button. The hex file(s) is downloaded to the device.
Figure 9-10
Download Complete Screen
3. On completion, press ENTER to return to the Bootloader main screen to select the next file to download.
4. To exit Bootloader, select Exit from the Bootloader main screen and press ENTER.
Bootloader Error Detection
While receiving data, Bootloader performs many checks on the data to ensure that the data is received
correctly. If an error is detected, Bootloader immediately aborts the download, and reports the error on an error
screen.
This error message screen displays until a key is pressed. Once the screen is acknowledged, Bootloader
returns to the main menu to wait for a new selection.
To find the probable cause of the error, use the error number and/or the error text displayed on the screen to
look up the error in Table 9-1.
Table 9-1
IPL Errors
Error Text Error
Number Probable Cause
Unknown error -1 A general error occurred. Retry the download. If the failure persists,
it is most likely due to a hardware failure; the MC18 requires
servicing.
Cancelled by user -2 The user canceled the download.
Can't open the source -7 An error occurred opening the source device (either radio card or
Serial port). Check source device connectivity and retry.
Can't open the
destination
-8 An error occurred opening the destination device (either flash ROM
or Power Micro). Retry the download. If the failure persists, it is most
likely due to a hardware failure; the MC18 requires servicing.
Can't read from the
source device
-9 The source device (either radio card or Serial port) could not be
read from. Check source device connectivity and retry.
Can't write to the
destination device
-10 The destination device (either flash ROM or Power Micro) could not
be written to. Retry the download. If the failure persists, it is most
likely due to a hardware failure; the MC18 requires servicing.
9 - 10 MC18 Product Reference Guide
Transmission checksum
error
-11 An error occurred during transmission from the source device
(either radio card or Serial port) and the checksum check failed.
Check source device connectivity and retry.
Readback checksum
error
-12 A checksum, generated from reading back data that was written to
the destination device, was incorrect. An error during transmission
or a write error to the destination device could cause this.
There is no more heap
space available
-14 There is no more heap space available for the download procedure.
Restart IPL and retry the download. If the failure persists, contact
service with details of what is being downloaded.
Insufficient data
available to complete
record
-21 A Symbol HEX file download was attempted but the HEX file is
invalid. Ensure the file is in Symbol HEX file format.
Invalid Symbol HEX file -23 A Symbol HEX file download was attempted but the HEX file is
invalid. Ensure the file is in Symbol HEX file format.
Unrecognized or
unsupported HEX
record
-24 The Symbol HEX file being downloaded contains an invalid or
unrecognized HEX record. Ensure the file is in proper Symbol HEX
file format.
Invalid data in HEX file -25 The Symbol HEX file being downloaded contains invalid data.
Ensure the file is in proper Symbol HEX file format with valid HEX
data.
Exceeded max size -26 The download file is too large to fit into the space allocated for it.
Either make the file smaller or increase the space allocated for it by
altering the partition table.
Partition is not valid on
this device
-27 The downloaded file specifies a partition entry that does not exist on
the device. Only download files that are valid for this device, or
change the partition table so that the new file is valid on the device.
Wrong destination code -28 A specific partition was chosen from the Main Menu (not Auto
Select) but the file selected for download was for another partition.
Ensure that the partition selected from the Main Menu matches the
file selected for download.
File type does not
support IPL Auto Select
-29 Monitor, Power Micro and Partition Table cannot be loaded with
Auto Select. Select the appropriate area, and try again.
Non-contiguous record
found
-30 A Symbol HEX file download was attempted but the HEX file is
invalid. Ensure the file is in Symbol HEX file format.
Timed Out - No data -31 IPL was waiting for data from the source device but timed out before
receiving any. Check the source device connectivity and retry.
Table 9-1
IPL Errors (Continued)
Error Text Error
Number Probable Cause
Application Deployment 9 - 11
Mobility Services Platform
The MSP Client Software is a set of software components that come pre-installed on the MC18.
The MSP Client software consists of the following components:
The RD Client provides support for MSP Staging functionality, provides support for the MSP Legacy Staging
process, and provides support for backward-compatible legacy MSP 2.x Legacy Staging functionality.
The MSP Agent provides MSP Provisioning functionality and Control functionality when used with MSP 3.2
Control Edition.
Refer to the Mobility Services Platform 3.2 User’s Guide, p/n 72E-100158-06, for instructions for using the
Rapid Deployment and MSP Agent clients.
Creating a Splash Screen
A custom splash screen can be created and loaded onto the MC18. To create a custom splash screen:
1. Create a .bmp file using a graphic program with the following specifications:
•
Size: 216 (W) x 320 (H).
•
Colors: 256.
2. Modify the bitmap file and save.
To load the splash screen:
1. Convert the bmp file into a hex file using the OSUpdate Package Builder that is part of MSP.
2. Copy the hex file to the MC18 using BootLoader.
Fail: Buffer Overrun -32 The serial port device could not keep up with incoming data. Retry
the serial download with a lower baud rate.
Partition Table not Valid -33 The size of flash memory is different than that described in the
partition table. Retry the download with the correct partition table
file.
Invalid file format -34 The file format is invalid. Only Symbol HEX files are supported by
IPL.
Table 9-1
IPL Errors (Continued)
Error Text Error
Number Probable Cause
9 - 12 MC18 Product Reference Guide
OS Update
When operating system images are updated, new update images will be available as part of the Device
Configuration Package (DCP) on the Support Central web site at: http://supportcentral.motorola.com.
Use this procedure to load a new operating system using OS Update:
1. Download the latest DCP for the MC18 or MC18A from the Support Central web site. See for Device
Configuration Package on page 9-1 detailed instructions.
2. Connect the MC18 to a host computer (see Connecting the MC18 to a Host Computer on page 4-2).
3. Use a remote control software on the host computer to view the CE desktop (see Connecting the MC18 to
a Host Computer on page 4-2) for more information.
4. Open your ActiveSyncRemoteDisplay application on your desktop to give you a remote view to the WinCE
device.
5. Select Start > Settings > Control Panel. The Control Panel window appears.
6. Click the System icon. The System Properties window appears.
7. Click the Memory tab.
8. Move the slider bar towards the right to increase total Storage memory to around 36000KB total.
Figure 9-11
Memory Tab
9. Select OK to close the System Properties window.
10. Close the Control Panel window.
11. On the host computer, open a Windows Explorer window and navigate to the C:\Program Files\Symbol
Device Configuration Packages\MC18xxc50Ben\V1.x folder.
12. In the ActiveSync or Windows Mobile device Center window, click the Explore or File Management to
explore the MC18 file directories.
Application Deployment 9 - 13
Figure 9-12
Explorer Window
13. Copy the /OSupdate folder to the /Temp folder on the MC18.
14. Using the remote control software, navigate to /Temp/OSUpdate folder on the MC18. Select View >
Details to display the whole filename.
Figure 9-13
Temp Directory
15. Double-click the 18X0c70Ben_TEMP filename to launch the OSUpdate utility.
16. Once the update is competed the MC18 automatically cold boots.
17. Remove the MC18 from the cradle and re-insert after approximately one minute.
9 - 14 MC18 Product Reference Guide
Flash Storage
In addition to the RAM-based storage standard on Windows CE mobile computers, the MC18 is also equipped
with a non-volatile Flash-based storage area which can store data (partitions) that can not be corrupted by a
cold boot. This Flash area is divided into two categories: Flash File System (FFS) Partitions and Non-FFS
Partitions.
FFS Partitions
The MC18 includes two FFS partitions. These partitions appear to the MC18 as a hard drive that the OS file
system can write files to and read files from. Data is retained even if power is removed.
The two FFS partitions appear as two separate folders in the Windows CE file system and are as follows:
•
Platform: The Platform FFS partition contains Symbol-supplied programs and Dynamic Link Libraries
(DLLs). This FFS is configured to include DLLs that control system operation. Since these drivers are
required for basic MC18 operation, only experienced users should modify the content of this partition.
•
Application: The Application FFS partition is used to store application programs needed to operate the
MC18.
Working with FFS Partitions
Because the FFS partitions appear as folders under the Windows CE file system, they can be written to and
read like any other folder. For example, an application program can write data to a file located in the
Application folder just as it would to the Windows folder. However, the file in the Application folder is in
non-volatile storage and is not lost on a cold boot (e.g., when power is removed for a long period of time).
Standard tools such as ActiveSync or Windows Mobile Device Center can be used to copy files to and from the
FFS partitions. They appear as the “Application” and “Platform” folders to the ActiveSync explorer. This is
useful when installing applications on the MC18. Applications stored in the Application folder are retained even
when the MC18 is cold booted.
There are two device drivers included in the Windows CE image to assist developers in configuring the MC18
following a cold boot: RegMerge and CopyFiles.
RegMerge.dll
RegMerge.dll is a built-in driver that allows registry edits to be made to the Windows CE Registry.
Regmerge.dll runs very early in the boot process and looks for registry files (.reg files) in certain Flash File
System folders during a cold boot. It then merges the registry changes into the system registry located in RAM.
Since the registry is re-created on every cold boot from the default ROM image, the RegMerge driver is
necessary to make registry modifications persistent over cold boots.
RegMerge is configured to look in the root of two specific folders for .reg files in the following order:
\Platform
\Application
Regmerge continues to look for .reg files in these folders until all folders are checked. This allows folders later
in the list to override folders earlier in the list. This way, it is possible to override Registry changes made by the
Application Deployment 9 - 15
Platforms partitions folders. Take care when using Regmerge to make Registry changes. The DCP for
MC18xxc50 contains examples of .reg files.
Typically, do not make modifications to registry values for drivers loaded before RegMerge. However, these
values may require modification during software development. Since these early loading drivers read these
keys before RegMerge gets a chance to change them, the MC18 must be cold booted. The warm boot does
not re-initialize the registry and the early loading driver reads the new registry values.
Do not use Regmerge to modify built-in driver registry values, or merge the same Registry value to two files in
the same folder, as the results are undefined.
CopyFiles
Windows CE expects certain files to be in the Windows folder, residing in volatile storage. Windows CE
maintains the System Registry in volatile storage. CopyFiles copies files from one folder to another on a cold
boot. Files can be copied from a non-volatile partition (Application or Platform) to the Windows or other volatile
partition during a cold boot. During a cold boot CopyFiles looks for files with a .CPY extension in the root of the
Platform and Application FFS partitions (Platform first and then Application). These files are text files
containing the source and destination for the desired files to be copied separated by “>”. The following example
from the file application.cpy is contained on the demo application partition included in the DCP for MC18xxc50.
Files are copied to the Windows folder from the Flash File System using copy files (*.cpy) in the following
order:
\Platform
\Application
Example:
\Application\ScanSamp2.exe>\Windows\ScanSamp2.exe
This line directs CopyFiles to copy the ScanSamp2.exe application from the \Application folder to the
\Windows folder.
Non-FFS Partitions
Non-FFS Partitions include additional software and data pre-loaded on the MC18 that can be upgraded. Unlike
FFS Partitions, these partitions are not visible when the operating system is running. They also contain system
information. Non-FFS partitions include the following:
•
Windows CE: The complete Windows CE operating system is stored on Flash devices. If necessary, the
entire OS image may be downloaded to the MC18 using files provided by Symbol Technologies. The
current OS partition on the MC18 is included as part of the TCM installation package. Any upgrades must
be obtained from Symbol Technologies. This partition is mandatory for the MC18.
•
Splash Screen: a bitmap smaller than 16 kb (and limited to 8 bits per pixel) is displayed as the MC18 cold
boots.
•
IPL: This program interfaces with the host computer and allows downloading via cradle or serial cable
any or all of the partitions listed above, as well as updated versions of IPL. Use caution downloading
NOTE Regmerge only merges the .reg files on cold boots. The merge process is skipped during a warm boot.
NOTE 8 bits per pixel only applies to splash screen images. Once Windows CE is running, the color density is
16 bits per pixel.
9 - 16 MC18 Product Reference Guide
updated IPL versions; incorrect downloading of an IPL causes permanent damage to the MC18. IPL is
mandatory for the MC18.
•
Partition Table: Identifies where each partition is loaded in the MC18.
Downloading Partitions to the MC18
TCM is used to specify a hex destination file for each partition and download each file to the MC18. This
download requires a program loader stored on the MC18. The MC18 comes with a program loading utility,
Initial Program Loader (IPL), stored in the MC18’s write-protected flash.
CHAPTER 10 MAINTENANCE AND
TROUBLESHOOTING
Introduction
This chapter includes instructions on cleaning and storing the MC18, battery maintenance and provides
troubleshooting solutions for potential problems during MC18 operating.
Maintaining the MC18
For trouble-free service, observe the following tips when using the MC18:
•
Protect the MC18 from temperature extremes.
•
Do not store or use the MC18 in any location that is extremely dusty, damp, or wet.
•
Use a soft lens cloth to clean the scan exit window of the MC18. If the surface of the MC18 screen
becomes soiled, clean it with a soft cloth moistened with a diluted window-cleaning solution. Do not use
bleach or ammonia.
•
Take care not to scratch the screen of the MC18.
•
The display of the MC18 contains glass. Take care not to drop the MC18 or subject it to strong impact.
Battery Safety Guidelines
•
The area in which the MC18 units are charged should be clear of debris and combustible materials or
chemicals. Particular care should be taken where the device is charged in a non-commercial
environment.
•
Do not use incompatible batteries and chargers. If you have any questions about the compatibility of a
battery or a charger, contact Symbol Technologies Global Customer Support. See Service Information on
page xiv for contact information.
•
Do not crush, puncture, or place a high degree of pressure on the battery.
•
Follow battery usage, storage, and charging guidelines found in the MC18 Quick Reference Guide.
•
Improper battery use may result in a fire, explosion, or other hazard.
10 - 2 MC18 Product Reference Guide
•
To charge the mobile device battery, the battery and charger temperatures must be between +32°F and
+104°F (0°C and +40°C)
•
Do not disassemble or open, crush, bend or deform, puncture, or shred.
•
Severe impact from dropping any battery-operated device on a hard surface could cause the battery to
overheat.
•
Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.
•
Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to
water or other liquids, or expose to fire, explosion, or other hazard.
•
Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle
or near a radiator or other heat source. Do not place battery into a microwave oven or dryer.
•
Battery usage by children should be supervised.
•
Please follow local regulations to promptly dispose of used re-chargeable batteries.
•
Do not dispose of batteries in fire.
•
Seek medical advice immediately if a battery has been swallowed.
•
In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact
has been made, wash the affected area with large amounts of water and seek medical advice.
•
If you suspect damage to your equipment or battery, call Symbol Technologies Global Customer Support
to arrange for inspection. See Service Information on page xiv for contact information.
Long Term Storage
When storing the MC18 for a long period of time it is recommended to remove the battery.
When returning the MC18 to everyday operation, install a fully charged battery.
Cleaning
Materials Required
•
Alcohol wipes
•
Lens tissue
•
Cotton tipped applicators
CAUTION Always wear eye protection.
Read warning label on compressed air and alcohol product before using.
If you have to use any other solution for medical reasons please contact Symbol Technologies for
more information.
WARNING!Avoid exposing this product to contact with hot oil or other flammable liquids. If such
exposure occurs, unplug the device and clean the product immediately in accordance with
these guidelines.
Maintenance and Troubleshooting 10 - 3
•
Isopropyl alcohol
•
Can of compressed air with a tube.
Cleaning the MC18
Housing
Using the alcohol wipes, wipe the housing including the scan key.
Display
The display can be wiped down with the alcohol wipes, but care should be taken not to allow any pooling of
liquid around the edges of the display. Immediately dried the display with a soft, non-abrasive cloth to prevent
streaking.
Scan Exit Window
Wipe the scan exit window periodically with a lens tissue or other material suitable for cleaning optical material
such as eyeglasses.
Power Connector
1. Remove the main battery from MC18. See Removing the Battery on page 1-9.
2. Install the battery cover.
3. Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.
4. Repeat at least three times.
5. Use the cotton tipped applicator dipped in alcohol to remove any grease and dirt near the connector area.
6. Use a dry cotton tipped applicator and repeat steps 3 through 6.
7. Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away from the
surface.
8. Inspect the area for any grease or dirt, repeat if required.
Cleaning Cradle Connectors
Use this procedure to clean the connectors on a cradle:
1. Remove power from the cradle.
2. Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.
3. Rub the cotton portion of the cotton tipped applicator along the pins of the connector. Slowly move the
applicator back-and-forth from one side of the connector to the other. Do not let any cotton residue on the
connector.
4. All sides of the connector should also be rubbed with the cotton tipped applicator.
CAUTION Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.
10 - 4 MC18 Product Reference Guide
5. Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the
surface.
6. Ensure that there is no lint left by the cotton tipped applicator, remove lint if found.
7. If grease and other dirt can be found on other areas of the cradle, use lint free cloth and alcohol to remove.
8. Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry
before applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry
humidity requires less drying time.
Cleaning Frequency
The cleaning frequency is up to the customer’s discretion due to the varied environments in which the MC18
units are used. They may be cleaned as frequently as required. However when used in dirty environments it
may be advisable to periodically clean the scanner exit window to ensure optimum scanning performance.
CAUTION Do not point nozzle at yourself and others, ensure the nozzle or tube is pointed away from your face.
Maintenance and Troubleshooting 10 - 5
Troubleshooting
MC18
Table 10-1
Troubleshooting the MC18
Problem Cause Solution
MC18 does not turn on. Battery not charged. Charge or replace the battery in the MC18.
Battery not installed
properly.
Ensure battery is installed properly. See
Installing the
Battery on page 1-8
.
System crash. Perform a warm boot. If the MC18 still does not turn on,
perform a cold boot. See
Resetting the MC18 on page 1-16
.
Battery did not charge. Battery failed. Replace battery. If the MC18 still does not operate, try a
warm boot, then a cold boot. See
Resetting the MC18 on
page 1-16
.
MC18 removed from
cradle before
charging completed.
Insert the MC18 into the cradle and begin charging. The
battery fully charges in approximately four hours.
Ambient temperature
of the cradle is too
warm or too cold.
The ambient temperature must be between 0 °C and 40 °C
(32 °F and 104 °F).
During data
communication, no data
was transmitted, or
transmitted data was
incomplete.
MC18 unplugged
from host computer
during
communication.
Reconnect the programming cable to the host computer and
re-transmit.
Communication
software was
incorrectly installed or
configured.
Ensure that Microsoft ActiveSync 4.5 / Windows Mobile
Device Center 6.1 or greater is installed on the host
computer.
10 - 6 MC18 Product Reference Guide
MC18 turns itself off. MC18 is inactive. The MC18 turns off after a period of inactivity. If the MC18 is
running on battery power, this period can be set to 1, 2, 3, 4,
5 minutes.
If the MC18 is running on external power, this period can be
set to 1, 2, 3, 5, 10, 15 and 30 minutes.
Check the power settings by selecting
Start
>
Settings
>
Control Panel
>
Power
icon >
Advanced
tab.
Change the setting if you need a longer delay before the
automatic shutoff feature activates.
Battery is depleted. Place the MC18 in the cradle to re-charge the battery.
Battery is not inserted
properly.
Insert the battery properly (see
Installing the Battery on
page 1-8
).
The
MC18
’s battery
is low and it powers
down to protect
memory content.
Place the MC18 in the cradle to re-charge the battery.
A message appears
stating that the MC18
memory is full.
Too many files stored
on the MC18.
Delete unused memos and records. You can save these
records on the host computer.
Too many
applications installed
on the MC18.
If you have installed additional applications on the MC18,
remove them to recover memory.
Select
Start
>
Settings
>
Control Panel
>
Remove Programs
icon.
Select the unused program and select
Remove.
The MC18 does not
accept scan input.
Scanning application
is not loaded.
Verify that the MC18 is loaded with a scanning application.
See the System Administrator.
Unreadable bar code. Ensure the symbol is not defaced.
Distance between
imager exit window
and bar code is
incorrect.
Move the MC18 closer or further from the bar code to the
proper scanning range.
MC18 is not
programmed for the
bar code.
Verify that the MC18 can read the type of bar code being
scanned (See
Technical Specifications
). Ensure that the bar
code parameters are set properly for the bar code being
scanned.
MC18 is not
programmed to
generate a beep.
Click
Start
>
Programs
>
CtPanel
>
Audio Settings
and
verify that a beep on a good decode is used and the
Beeper
Volume
is not set to 0.
Battery is low. If the scanner is still not reading symbols, contact the
distributor or service.
Table 10-1
Troubleshooting the MC18 (Continued)
Problem Cause Solution
Maintenance and Troubleshooting 10 - 7
Cradles
During USB data
communications, no
data was transmitted, or
transmitted data was
incomplete.
Incorrect cable
connection.
See
Connecting the MC18 to a Host Computer on page
4-2
.
Communications
software is not
installed or
configured properly.
Perform setup as described in
Chapter 8, Cradle
Installation
.
Ensure that a sync program is installed on the host
computer.
Cannot sync with Host
Computer
Host computer not
configured properly.
Ensure that sync program on the host computer is set to
allow USB connections. See
Chapter 4, Sync with Host
Computer
for more information.
Table 10-1
Troubleshooting the MC18 (Continued)
Problem Cause Solution
Table 10-2
Troubleshooting the Cradles
Symptom Possible Cause Solution
MC18 battery is
not charging.
MC18 was removed from
cradle or cradle was
unplugged from AC
power.
Ensure cradle is receiving power. Ensure MC18 is seated
correctly. Confirm main battery is charging. The battery fully
charges in approximately four hours.
View battery status by selecting
Start
>
Settings
>
Control Panel
>
Power
icon.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery (see
Installing the Battery on page 1-8
).
The MC18 is not fully
seated in the cradle.
Remove and re-insert the MC18 into the cradle, ensuring it is
firmly seated.
Ambient temperature of
the cradle is too warm or
too cold.
Move the cradle to an area where the ambient temperature is
between 0 °C and 40 °C (32 °F and 104 °F).
It is taking longer
than four hours
to charge the
MC18.
MC18 is not optimized for
low radio signal strength.
Refer to
Tips for Improving Battery Charge Time on page 6-3
for information on optimizing the MC18.
10 - 8 MC18 Product Reference Guide
APPENDIX A TECHNICAL
SPECIFICATIONS
Technical Specifications
The following tables summarize the MC18’s intended operating environment and general technical hardware
specifications.
Table A-1
Technical Specifications
Item Description
Physical and Environmental Characteristics
Dimensions (H x L x W) 3.12 in. x 8.07 in. x 2.94 in. (7.95 cm x 20.5 cm x 7.47 cm)
Weight 297 g (10.47 oz) with battery
Keys Single scan key
Display Color LCD, 4",480x800 WVGA resolution, 16 bits/pixel RGB, 450 Nits LED
backlight, capacitive touch screen
Speaker 2W speaker
Main Battery “Gifted” battery, rechargeable 3.7 VDC Lithium Ion battery. Standard capacity:
2,590mAh.
Performance Characteristics
CPU TI OMAP4430 (MPA3), Dual Core, 800MHz
Operating System Windows CE 7 Professional, Microsoft Internet Explorer CE 7
Memory
Configuration: Flash - 2GB, RAN - 512MB
High Memory Configuration: Flash - 4GB, RAN - 1GB
Application Development EMDK for C, EMDK for .NET extended to include MC18 specific APIs.
EMDKs are available through Support Central web site
A - 2 MC18 Product Reference Guide
Data Capture Method Imager (SE4710) with red LED Illumination and LED dot aim pattern.
Imaging rate: 30 Frames per second, 1280p x 800p
Imager SafetyIEC/FDA Class 1 in accordance with IEC/EN 60825-1 & 21
CFR 1040.10 & 11 (Laser Notice No. 50)
User Environment
Operating Temperature 0° C to 40° C (32° F to 104° F)
Storage Temperature -20° C to 60° C (-4° F to 140° F)
Battery Charging Temperature 0° C to +40° C (32° F to 104° F) ambient temperature range.
Humidity 40° C (RH 10% - 95%) Non-condensing
Flammability UL94V1
Drop Specification Multiple 4 ft.(1.2 m) drops to tile linoleum over concrete across operating
temperature range
Sealing Liquid penetration per “A4T Casual Spill Test Spec” document number
71-98611-01. Applies ONLY with battery installed.
ESD ± 20k VDC air discharge
± 10k VDC contact discharge
Interface/ Communications
WLAN radio TI / 1273L - Wi-Fi IEEE® 802.11a/b/g/n with internal antenna
Operating Channels:
Channel 1 - 13 (2412 - 2472 MHz)
Actual operating frequencies depend on regulatory rules and certification
agency.
Authentication:
EAP-TTLS authentication with tunnel types CHAP, MSCHAP, MSCHAPv2,
PAP, MD5, EAP-TLS, PEAP-TLS authentication with tunnel types TLS,
MSCHAPv2, and GTC, LEAP, EAP-FAST authentication with tunnel types
TLS, MSCHAPv2, and GTCon, EAP-AKA , WAPI
Encryption: None, 128-bit AES, TKIP, WEP-128, WEP-40/65
Bluetooth Communications TI / 1273L - MS stack 2.1
USB USB 2.0 Client for Microsoft ActiveSync or Windows Mobile Device Center,
for service and maintenance
Regulatory
Electrical Safety Certified to UL/cUL 60950-1, IEC 60950-1 ; IEC 62471:2006/EN62471:2008
(LED Safety Report)
EMI/RFI North America: FCC Part 15 Subpart B
class B
Canada: ICES 003 Class B
EU: EN55022 Class B, EN 301 489-1, EN301 489-17, EN61000-4-3/-3-2/-3-3
Table A-1
Technical Specifications (Continued)
Item Description
Technical Specifications A - 3
FCC RF FCC Part 15 subpart C and E , RSS 210 Anex 8 and 9, EN 300 328, EN
301 893, AS/NZS 426
Electrical Safety/ Laser Safety Certified to UL/cUL 60950-1, EN/IEC 60950-1 IEC 62471:2006 and EN
62471:2008 (LED Safety Report).
EMI/RFI North America: FCC Part 15 Subpart B class B Canada: ICES 003 Class B
EU: EN55022 Class B, EN 301 489-1, EN 301
489-17, EN61000-4-3/-3-2/-3-3
Australia: AS/NZS CISPRA 22
Imager Decode Capability The SE4710 2D supports barcode symbologies listed below (The specific
engine configuration is identified / readable in the system configuration).
•
Code 39: Trioptic Code 39
UPC/EAN: UPCA (+ add-on), UPCE (+ add-on), UPCE1, EAN-8, EAN-13 (+
add-on), JAN-8 (Note: This is supported but not handled separately from
EAN8 or EAN 13), JAN-13 (+ add-on), SBN / Bookland (+ISBN 13), ISSN,
Coupon Codes including GS1 Databar Expanded Format.
•
Code 128: ISBT-128, UCC/EAN 128, GS1-128 (Note this is the new
name for EANUCC-128)
•
Code 93
•
MSI
•
Codabar: ABC, Ames
•
2 of 5: Interleaved 2 of 5 / ITF, Discrete 2 of 5, IATA, Chinese 2 of 5,
Code 11, Matrix 2 of 5
•
Korean 3 of 5
•
RSS/GS1 data bar: GS1-DataBar (Previously known as RSS),
GS1-DataBar Limited, GS1-DataBar Expanded (Including stacked)
•
2D symbologies
•
PDF-417: Macro PDF, Macro Micro PDF, Composite, Composite C,
Composite AB
•
Data Matrix: GS1-Datamatrix
•
QR code: Micro QR, GS1-QR code
•
Aztec
•
Maxicode
•
Han Xin (Chinese Sensible Code)
•
Postal codes: Linked Aztec, US Planet, US Postnet, US Intelligent
Mail, Royal Mail 4 State, USPS 4CB/OneCode/Intelligent Mail, UPU
FICS Postal, UK Postal, Japan Postal, Australian Postal, Canada
Post, Netherlands KIX Code
•
Image capture
•
Signature capture
Table A-1
Technical Specifications (Continued)
Item Description
A - 4 MC18 Product Reference Guide
Three Slot Cradle
Single-Slot Cradle
Table A-2
Cradle Specifications
Item Description
Operating Temperature 0° C to +50° C (32° F to 122° F)
Storage Temperature -40° C to 70° C (-40° F to 158° F)
Battery Charging Temperature 0° C to +40° C (32° F to 104° F) ambient temperature
Humidity 5% to 95% non-condensing
Size (H x L x W) 129 mm x 134 mm x 310 mm (5 in x 5.2 in x 12.2 in)
Weight
Power Supply 12.0 VDC,9.0 A
Electrostatic Discharge (ESD) ±15 kV air discharge, ± 8 kV contact discharge
Table A-3
Cradle Specifications
Item Description
Operating Temperature 0° C to +50° C (32° F to 122° F)
Storage Temperature -40° C to 70° C (-40° F to 158° F)
Battery Charging Temperature 0° C to +40° C (32° F to 104° F) ambient temperature
Humidity 5% to 95% non-condensing
Size (L x W x H) 98 mm x 127 mm x 272 mm (4 in. x 5 in. x 10.7 in.)
Weight 652 g (23 oz)
Power Supply 12.0 VDC,9.0 A
Electrostatic Discharge (ESD) ±15 kV air discharge, ± 8 kV contact discharge
Technical Specifications A - 5
MC18 Interface Connector Pin-Outs
Figure A-1
Power Connector Pin-Outs
Figure A-2
Sync Connector Pin-Outs
Table A-4
Power Connector Pin-Outs
PIN Signal Name Function
1 GND Ground
2 TX Transmit Output to Cradle
3 RX Receive Input from Cradle
4 +5V Input power.
Table A-5
Sync Connector Pin-Outs
PIN Number Signal Name Function
1USB_PWR +5 VDC
2 USBA0_OTG_DP USB DATA +
3 Reserved Not Used
4 USBA0_OTG_DM USB DATA -
Pin 1
Pin 1 Pin 5 Pin 7Pin 3
Pin 2 Pin 6 Pin 8Pin 4
A - 6 MC18 Product Reference Guide
5 Sys_Boot5 Not Used
6 GND Forces system to cold boot from USB
7 UART4_TXD Debug Transmit Output
8 UART4_RXD Debug Receive Input
Table A-5
Sync Connector Pin-Outs (Continued)
PIN Number Signal Name Function
Technical Specifications A - 7
Cable Specifications
Power Supply Cable, Y-type
The 16 AWG wire should have the following specifications: UL1007, 300 Volt, PVC, -40° C to 80° C operating
temperature.
Cradle Interconnection Cable
The 16 AWG wire should have the following specifications: UL1007, 300 Volt, PVC, -40° C to 80° C operating
temperature.
Table A-6
Wire Run List & Specifications
Wire Color AWG
Connector 1
Molex 39-01-2060
housing; 4x,
39-00-0211
contacts
Connector 2
Molex 39-01-2025
housing; 2x,
39-00-0211
contacts
Connector 3
Molex 39-01-2025
housing; 2x,
39-00-0211
contacts
Function
Red 16 1 1 (+) term
Black 16 6 2 (-) term
Red 16 2 1 (+) term
Black 16 5 2 (-) term
Table A-7
Wire Run List & Specifications
Wire Color AWG
Connector 1
Molex 39-01-2025
housing; 2x,
39-00-0211 contacts
Connector 2
Molex 39-01-2025
housing; 2x,
39-00-0211 contacts
Function
Red 16 1 1 (+) term
Black 16 2 2 (-) term
A - 8 MC18 Product Reference Guide
APPENDIX B APP LAUNCHER
CONFIGURATION
Configuration
The menu on the App Launcher window can be modified to display and launch any application on the MC18.
Figure B-1
Default App Launcher Window
Use this procedure to customize the App Launcher menu:
1. Sync the MC18 with a host computer (SeeChapter 4, Sync with Host Computer).
2. Copy the file launcher.reg from the /Application folder on the MC18 to a local directory on the host
computer.
3. Open the file using a text editor.
B - 2 MC18 Product Reference Guide
4. The following lists the five default menu items that appear on the App Launcher display. Note that Exit
menu item is not listed in the registry file.
[HKEY_CURRENT_USER\Software\Symbol\Launcher\Default\Programs\Prog1]
"Description"="RD Client"
"Name"="\\windows\\rdclient.exe"
"Command"=""
[HKEY_CURRENT_USER\Software\Motorola\AppLauncher\Profiles\DefaultProf\Default\
Programs]
"Description"="SPB"
"Name"="\\program files\\SPB2_CE.exe"
"Command"=""
[HKEY_CURRENT_USER\Software\Symbol\Launcher\Default\Programs\Prog3]
"Description"="Device Info"
"Name"="\\Windows\\DeviceInfoApp.exe"
"Command"=""
[HKEY_CURRENT_USER\Software\Symbol\Launcher\Default\Programs\Prog4]
"Description"="MC18-Scan"
"Name"="\\Application\\MC18-Scan.EXE"
"Command"=""
[HKEY_CURRENT_USER\Software\Symbol\Launcher\Default\Programs\Prog5]
"Description"="Reset"
"Name"="\\Windows\\WarmBoot.EXE"
"Command"=""
Use this procedure to add a sixth item to the list, enter the following after the warm boot entry:
[HKEY_CURRENT_USER\Software\Symbol\Launcher\Default\Programs\Prog6]
"Description"="Control Panel"
"Name"="\\Windows\\CtlPanel.EXE"
"Command"=""
1. Save the registry file.
2. Copy the file back to the /Application folder on the MC18.
3. Cold boot the MC18.
GLOSSARY
Numeric
802.11. A group of wireless specifications developed by the Institute of Electrical and Electronics Engineers (IEEE). It
specifies an over-the-air interface between a wireless client and a base station or between two wireless clients.
802.11b. Operates in the 2.4 GHz Industrial, Scientific and Measurement (ISM) band (2.4 to 2.4835 GHz) and provides
signaling rates of up to 11Mbit/sec. This is a very commonly used frequency. Microwave ovens, cordless phones,
medical and scientific equipment, as well as Bluetooth devices, all work within the 2.4 GHz ISM band.
802.11g. Similar to 802.11b, but this standard supports signaling rates of up to 54Mbit/sec. It also operates in the heavily
used 2.4 GHz ISM band but uses a different radio technology to boost overall throughput. Compatible with the
802.11b.
802.11n. Wireless networking standard that uses multiple antennas to increase data rates to improve network
performance over the two previous standards—802.11a and 802.11g—with a significant increase in the maximum
net data rate from 54 Mbit/s to 600 Mbit/s. It can be used in the 2.4 GHz or 5 GHz frequency bands.
A
Access Point. Provides a bridge between Ethernet wired LANs and the wireless network. Access points are the
connectivity point between Ethernet wired networks and devices (laptops, hand-held computers, point-of-sale
terminals) equipped with a wireless LAN adapter card.
Ad Hoc Mode. A wireless network framework in which devices communicate directly with one another without using an
access point.
API. Application Programming interface - An interface by means of which one software component communicates with
or controls another. Usually used to refer to services provided by one software component to another, usually via
software interrupts or function calls
Association. The process of determining the viability of the wireless connection and establishing a wireless network's
root and designated access points. A MC18 associates with its wireless network as soon as it is powered on or
moves into range.
Glossary - 2 MC18 Product Reference Guide
B
Bar Code. A pattern of variable-width bars and spaces which represents numeric or alphanumeric data in
machine-readable form. The general format of a bar code symbol consists of a leading margin, start character, data
or message character, check character (if any), stop character, and trailing margin. Within this framework, each
recognizable symbology uses its own unique format. See Symbology.
Bits per Second (bps). Bits transmitted or received.
Bit. Binary digit. One bit is the basic unit of binary information. Generally, eight consecutive bits compose one byte of
data. The pattern of 0 and 1 values within the byte determines its meaning.
Byte. On an addressable boundary, eight adjacent binary digits (0 and 1) combined in a pattern to represent a specific
character or numeric value. Bits are numbered from the right, 0 through 7, with bit 0 the low-order bit. One byte in
memory is used to store one ASCII character.
boot or boot-up. The process a computer goes through when it starts. During boot-up, the computer can run
self-diagnostic tests and configure hardware and software.
C
CAM. (Continuously Aware Mode) Mode in which the adapter is instructed to continually check for network activity.
CHAP. (Challenge Handshake Authentication Protocol) A type of authentication in which the authentication agent
(typically a network server) sends the client program a random value that is used only once and an ID value. Both
the sender and peer share a predefined secret. The peer concatenates the random value (or nonce), the ID and the
secret and calculates a one-way hash using MD5. The hash value is sent to the authenticator, which in turn builds
that same string on its side, calculates the MD5 sum itself and compares the result with the value received from the
peer. If the values match, the peer is authenticated.
Character. A pattern of bars and spaces which either directly represents data or indicates a control function, such as a
number, letter, punctuation mark, or communications control contained in a message.
Character Set. Those characters available for encoding in a particular bar code symbology.
Cold Boot. A cold boot restarts the MC18 and erases all user stored records and entries.
COM port. Communication port; ports are identified by number, e.g., COM1, COM2.
Continuous Code. A bar code or symbol in which all spaces within the symbol are parts of characters. There are no
intercharacter gaps in a continuous code. The absence of gaps allows for greater information density.
Cradle. A cradle is used for charging the MC18 battery and for communicating with a host computer, and provides a
storage place for the MC18 when not in use.
D
DCP. See Device Configuration Package.
Glossary - 3
Decode. To recognize a bar code symbology (e.g., UPC/EAN) and then analyze the content of the specific bar code
scanned.
Decode Algorithm. A decoding scheme that converts pulse widths into data representation of the letters or numbers
encoded within a bar code symbol.
Decryption. Decryption is the decoding and unscrambling of received encrypted data. Also see, Encryption and Key.
Depth of Field. The range between minimum and maximum distances at which a scanner can read a symbol with a
certain minimum element width.
Device Configuration Package. The Device Configuration Package provides flash partitions, Terminal Configuration
Manager (TCM) and the associated TCM scripts. With this package hex images that represent flash partitions can
be created and downloaded to the MC18.
E
EAN. (European Article Number) This European/International version of the UPC provides its own coding format and
symbology standards. Element dimensions are specified metrically. EAN is used primarily in retail.
EAP. (Extensible Authentication Protocol) A general authentication protocol used to control network access. Many
specific authentication methods work within this framework.
EAP-PEAP. (Extensible Authentication Protocol-Protected Extensible Authentication Protocol) A mutual authentication
method that uses a combination of digital certificates and another system, such as passwords.
EAP-TLS. (Extensible Authentication Protocol-Transport Layer Security) A mutual authentication method that uses
digital certificates.
Encoded Area. Total linear dimension occupied by all characters of a code pattern, including start/stop characters and
data.
Encryption. Encoding data to prevent it from being read by unauthorized people.
ENQ (RS-232). ENQ software handshaking is also supported for the data sent to the host.
EMDK. Enterprise Mobility Developer’s Kit.
Ethernet. An IEEE standard network protocol that specifies how data is placed on and retrieved from a common
transmission medium.
F
Flash Memory. Flash memory is nonvolatile, semi-permanent storage that can be electronically erased in the circuit
and reprogrammed.
File Transfer Protocol (FTP). A TCP/IP application protocol governing file transfer via network or telephone lines. See
TCP/IP.
Glossary - 4 MC18 Product Reference Guide
G
Gifted Batteries. A battery with advanced features such as: advanced state of battery health, more accurate state of
charge, elapsed time since first use by customer, time to fully charge, time to fully discharge, estimate of capacity if
battery were fully charged and operated under present load conditions and temperature.
H
Hard Reset. See Cold Boot.
Hz. Hertz; A unit of frequency equal to one cycle per second.
Host Computer. A computer that serves other mobile computers in a network, providing such services as computation,
database access, supervisory programs and network control.
I
IEC. International Electrotechnical Commission. This international agency regulates laser safety by specifying various
laser operation classes based on power output during operation.
IEEE Address. See MAC Address.
Internet Protocol Address. See IP.
Input/Output Ports. I/O ports are primarily dedicated to passing information into or out of the MC18’s memory.
IP. (Internet Protocol) The IP part of the TCP/IP communications protocol. IP implements the network layer (layer 3) of
the protocol, which contains a network address and is used to route a message to a different network or subnetwork.
IP accepts “packets” from the layer 4 transport protocol (TCP or UDP), adds its own header to it and delivers a
“datagram” to the layer 2 data link protocol. It may also break the packet into fragments to support the maximum
transmission unit (MTU) of the network.
IP Address. (Internet Protocol address) The address of a computer attached to an IP network. Every client and server
station must have a unique IP address. A 32-bit address used by a computer on a IP network. Client workstations
have either a permanent address or one that is dynamically assigned to them each session. IP addresses are written
as four sets of numbers separated by periods; for example, 204.171.64.2.
K
Key. A key is the specific code used by the algorithm to encrypt or decrypt the data. Also see, Encryption and
Decrypting.
Glossary - 5
L
Imager. A type of bar code reader that uses a camera.
LCD. See Liquid Crystal Display.
LEAP. (Lightweight Extensible Authentication Protocol) A mutual authentication method that uses a username and
password system.
LED Indicator. A semiconductor diode (LED - Light Emitting Diode) used as an indicator, often in digital displays. The
semiconductor uses applied voltage to produce light of a certain frequency determined by the semiconductor's
particular chemical composition.
Liquid Crystal Display (LCD). A display that uses liquid crystal sealed between two glass plates. The crystals are
excited by precise electrical charges, causing them to reflect light outside according to their bias. They use little
electricity and react relatively quickly. They require external light to reflect their information to the user.
M
Mobile Computer. In this text, mobile computer refers to the MC18. It can be set up to run as a stand-alone device, or
it can be set up to communicate with a network, using wireless radio technology.
MSCHAP. (Microsoft Challenge Handshake Authentication Protocol) is the Microsoft version of CHAP and is an
extension to RFC 1994. Like the standard version of CHAP, MS-CHAP is used for PPP authentication; in this case,
authentication occurs between a PC using Microsoft Windows NT or Microsoft Windows 95 and a Cisco router or
access server acting as a network access server (NAS).
N
Nominal. The exact (or ideal) intended value for a specified parameter. Tolerances are specified as positive and
negative deviations from this value.
Nominal Size. Standard size for a bar code symbol. Most UPC/EAN codes are used over a range of magnifications
(e.g., from 0.80 to 2.00 of nominal).
P
Parameter. A variable that can have different values assigned to it.
PING. (Packet Internet Groper) An Internet utility used to determine whether a particular IP address is online. It is used
to test and debug a network by sending out a packet and waiting for a response.
Programming Mode. The state in which a scanner is configured for parameter values. See Scanning Mode.
Glossary - 6 MC18 Product Reference Guide
Q
Quiet Zone. A clear space, containing no dark marks, which precedes the start character of a bar code symbol and
follows the stop character.
R
RAM. Random Access Memory. Data in RAM can be accessed in random order, and quickly written and read.
RF. Radio Frequency.
ROM. Read-Only Memory. Data stored in ROM cannot be changed or removed.
Router. A device that connects networks and supports the required protocols for packet filtering. Routers are typically
used to extend the range of cabling and to organize the topology of a network into subnets. See Subnet.
S
Scanning Mode. The scanner is energized, programmed and ready to read a bar code.
Scanning Sequence. A method of programming or configuring parameters for a bar code reading system by scanning
bar code menus.
SDK. Software Development Kit
Shared Key. Shared Key authentication is an algorithm where both the AP and the MU share an authentication key.
Soft Reset. See Warm Boot.
Specular Reflection. The mirror-like direct reflection of light from a surface, which can cause difficulty decoding a bar
code.
Subnet. A subset of nodes on a network that are serviced by the same router. See Router.
Substrate. A foundation material on which a substance or image is placed.
Symbol. A scannable unit that encodes data within the conventions of a certain symbology, usually including start/stop
characters, quiet zones, data characters and check characters.
Symbology. The structural rules and conventions for representing data within a particular bar code type (e.g. UPC/EAN,
Code 39, PDF417, etc.).
T
TCP/IP. (Transmission Control Protocol/Internet Protocol) A communications protocol used to internetwork dissimilar
systems. This standard is the protocol of the Internet and has become the global standard for communications. TCP
Glossary - 7
provides transport functions, which ensures that the total amount of bytes sent is received correctly at the other end.
UDP is an alternate transport that does not guarantee delivery. It is widely used for real-time voice and video
transmissions where erroneous packets are not retransmitted. IP provides the routing mechanism. TCP/IP is a
routable protocol, which means that all messages contain not only the address of the destination station, but the
address of a destination network. This allows TCP/IP messages to be sent to multiple networks within an
organization or around the world, hence its use in the worldwide Internet. Every client and server in a TCP/IP
network requires an IP address, which is either permanently assigned or dynamically assigned at startup.
TFTP. (Trivial File Transfer Protocol) A version of the TCP/IP FTP (File Transfer Protocol) protocol that has no directory
or password capability. It is the protocol used for upgrading firmware, downloading software and remote booting of
diskless devices.
TKIP. (Temporal Key Integrity Protocol) A wireless encryption protocol that periodically changes the encryption key,
making it harder to decode.
Transmission Control Protocol/Internet Protocol. See TCP/IP.
TLS. (Transport Layer Security) TLS is a protocol that ensures privacy between communicating applications and their
users on the Internet. When a server and client communicate, TLS ensures that no third party may eavesdrop or
tamper with any message. TLS is the successor to the Secure Sockets Layer (SSL).
Trivial File Transfer Protocol. See TFTP.
U
UDP. (User Datagram Protocol) A protocol within the IP protocol suite that is used in place of TCP when a reliable
delivery is not required. For example, UDP is used for real-time audio and video traffic where lost packets are simply
ignored, because there is no time to retransmit. If UDP is used and a reliable delivery is required, packet sequence
checking and error notification must be written into the applications.
W
Warm Boot. A warm boot restarts the MC18 by closing all running programs. All data that is not saved to flash memory
is lost.
WAP. (Wireless Application Protocol) A set of specifications, developed by the WAP Forum, that lets developers using
Wireless Markup Language build networked applications designed for handheld wireless devices. WAP was
designed to work within the constraints of these devices: a limited memory and CPU size, small, monochrome
screens, low bandwidth and erratic connections.
WEP. Wired-Equivalent Privacy protocol was specified in the IEEE 802.11 standard to provide a WLAN with a minimal
level of security and privacy comparable to a typical wired LAN, using data encryption.
WPA. Wi-Fi Protected Access is a data encryption specification for 802.11 wireless networks that replaces the weaker
WEP. It improves on WEP by using dynamic keys, Extensible Authentication Protocol to secure network access,
and an encryption method called Temporal Key Integrity Protocol (TKIP) to secure data transmissions.
WPA2. Wi-Fi Protected Access 2 is an enhanced version of WPA. It uses Advanced Encryption Standard instead of
TKIP.
Glossary - 8 MC18 Product Reference Guide
WLAN. Wireless local-area networks use radio waves instead of a cable to connect a user device, such as a mobile
computer, to a LAN. They provide Ethernet connections over the air and operate under the 802.11 family of
specifications developed by the IEEE.
INDEX
Numerics
802.11b/g . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
A
accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
active and indicate programs . . . . . . . . . . . . . . . . . . 5-7
ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
downloading files . . . . . . . . . . . . . . . . . . . . . . . . 9-3
installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
setting up a connection . . . . . . . . . . . . . . . . . . . . 4-2
AirBEAM
Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
configuring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
package builder . . . . . . . . . . . . . . . . . . . . . . . . . B-1
staging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-9
synchronization with server . . . . . . . . . . . . . . . . B-8
AirBEAM configuration
Misc(1) tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
Misc(2) tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5
Packages(2) tab . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Server tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
App Launcher
configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
B
backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2, 6-3
battery
charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6, 1-9
temperature range . . . . . . . . . . . . . . . . . . . . A-3
clearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
improving battery life . . . . . . . . . . . . . . . . . . . . . 6-3
installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
battery charge status . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
battery charging temperature . . . . . . . . . . . . . . . . . . . A-2
battery management . . . . . . . . . . . . . . . . . . . . . . . . 10-2
battery status . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7, 5-8
bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
bezel replacement . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
boot
cold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12, 1-15
warm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
bullets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
C
changing the power settings . . . . . . . . . . . . . . . . . . . 6-4
charging
temperature range . . . . . . . . . . . . . . . . . . . . . . . . A-3
charging battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4, 1-10, 1-11
cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
clock, display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
cold boot . . . . . . . . . . . . . . . . . . . . . . . . 1-12, 1-15, 9-23
communication status . . . . . . . . . . . . . . . . . . . . . . . . 5-7
configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
conventions
notational . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
cradle key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
creating splash screen . . . . . . . . . . . . . . . . . . . . . . . 9-18
D
daisy chain cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
data capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
adjusting the distance . . . . . . . . . . . . . . . . . . . . 1-14
indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Index - 2 MC18 User Guide
scan angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
scan range . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
DCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
DCP for MC18xxc50 . . . . . . . . . .xv, 9-5, 9-8, 9-18, 9-24
programming cable . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Device Configuration Package . . . . . . . . . . . . . . . . . 9-1
Device Configuration Package for MC18xxc50 . . xv, 9-5,
9-8, . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-18, 9-24
dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
dispenser key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii, A-1
display backlight
saving power . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
display clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
downloading files . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
drop specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
E
electrical safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
EMDK for C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
EMDK for eVC4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Enterprise Mobility Developer Kit for C . . . . . . . . . . . 9-1
Enterprise Mobility Developer Kit for eVC4 . . . . . . . . . xv
error messages . . . . . . . . . . . . . . . . . . . . . . . .9-14, 9-16
F
favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
file explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
flash file system . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-23
downloading partitions . . . . . . . . . . . . . . . . . . . 9-25
non-FFS partitions . . . . . . . . . . . . . . . . . . . . . . 9-24
IPL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-25
splash screen . . . . . . . . . . . . . . . . . . . . . . . 9-24
partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-23
copyfile . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-24
regmerge . . . . . . . . . . . . . . . . . . . . . . . . . . 9-23
flash memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
flash storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-23
fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
asian font installation . . . . . . . . . . . . . . . . . . . . . 6-2
greek . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
japanese . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
korean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
russian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
simplified chinese . . . . . . . . . . . . . . . . . . . . . . . . 6-1
swedish . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
function status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
G
getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
H
hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12, 1-15
help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2
I
information, service . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Initial Program Loader . . . . . . . . . . . . . . . . . . . . . . . 9-25
installing development tools . . . . . . . . . . . . . . . . . . . . 9-2
IPL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-25
error messages . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
error screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
K
key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
key descriptions
two-color alphanumeric . . . . . . . . . . . . . . . . . . . . 1-6
keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1
keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
L
laser safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2
laser scanning
See data capture . . . . . . . . . . . . . . . . . . . . . . . . 1-13
LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
lithium-ion battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
M
main battery
charging
temperature range . . . . . . . . . . . . . . . . . . . . .A-3
maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii, A-1
mobile computer
cold boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-23
starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
O
operating system . . . . . . . . . . . . . . . . . . . . . . . . . xii, A-1
operating temperature . . . . . . . . . . . . . . . . . . . . . . . .A-2
P
partitions
Index - 3
downloading . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-25
FFS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-23
non-FFS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-24
IPL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-25
splash screen . . . . . . . . . . . . . . . . . . . . . . . 9-24
parts of the mobile computer . . . . . . . . . . . . . . . . . . 1-1
pin-outs
mobile computer . . . . . . . . . . . . . . . . . . . . . . . . . A-4
power cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
power supply housing . . . . . . . . . . . . . . . . . . . . . . . . 1-4
accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
program menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
programs
flash file system . . . . . . . . . . . . . . . . . . . . . . . . 9-23
properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
R
radios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
reset
hard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12, 1-15
soft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
resetting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
run . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
S
scan status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
scan status See also data capture
scanning
bar codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
See data capture . . . . . . . . . . . . . . . . . . . . . . . 1-13
screen
Symbol splash screen . . . . . . . . . . . . . . . . . . . 1-12
scripts
creating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
service information . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
setting up a partnership
partnership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
show clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
splash screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-24
creating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-18
staging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
starting the mobile computer . . . . . . . . . . . . . . . . . . 1-12
status icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7, 5-8
status icons
Windows CE 7.0 . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
storage temperature . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
suspend . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
T
taskbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
TCM
building hex image . . . . . . . . . . . . . . . . . . . 9-5, 9-9
creating script . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
defining properties . . . . . . . . . . . . . . . . . . . . . . . . 9-7
error messages . . . . . . . . . . . . . . . . . . . . . . . . . 9-14
hex image download . . . . . . . . . . . . . . . . . . . . . 9-10
saving script . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
temperature
battery charging . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-6
U
unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
USB cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
W
wake up conditions . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
warm boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
WLAN 802.11a/b/g . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
WLAN radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Y
Y-power cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Index - 4 MC18 User Guide
MN000834A01 Revision A - July 2014
Symbol Technologies, Inc.
1301 E. Algonquin Rd.
Schaumburg, IL 60196-1078, U.S.A.
http://www.motorolasolutions.com
Symbol® is a registered trademark, and The Enterprise Mobility Company is a trademark of Symbol
Technologies, Inc. All other trademarks and service marks are proprietary to their respective owners.
© 2014 Symbol Technologies, Inc. All Rights Reserved.